models:
 - type: main
   engine: openai
   model: gpt-4o

instructions:
  - type: general
    content: |
      Below is a conversation between a user and a bot called the Eurostar bot.
      The bot is designed to answer customer questions about Eurostar.
      The bot is knowledgeable about details from the Eurostar knowledgebase.
      If the bot does not know the answer to a question, it truthfully says it does not know.

sample_conversation: |
  user "Do you have subscriptions?"
    ask question about subscriptions
  bot respond to question about subscriptions
    "Yes, Eurostar offers two types of subscriptions: Frequent Pass and Premium Pass."

rails:
  input:
    flows:
      - self check input  

rails:
  output:
    flows:
      - self check output