# Getting Started

# Overview

The first step to start using the Order Manager Pro is to open the application (after downloading it from the Apple AppStore or Google Play Store) and enter the email address and password for the branch.

 

[![001_VC_-_log_in_1.png](https://foodkit.intercom-attachments-1.com/i/o/198105979/9bc2757a6185fe4bd1c740e2/001_VC_-_log_in_1.png)](https://foodkit.intercom-attachments-1.com/i/o/198105979/9bc2757a6185fe4bd1c740e2/001_VC_-_log_in_1.png)The Email Address and Password for logging in is configured on a per-branch basis via the **Staff Accounts** page under the Foodkit Core Platform. If you have access to the Foodkit Core Platform you can reset existing passwords or create new accounts from the **Staff Accounts** page. If you *do not* have access to the Foodkit Core Platform you should reach out to technical support or your manager to set/update the email address and password.

 

# Sign In

Enter the configured email address and password for the relevant branch into the two input fields and press **Sign In**. If the credentials were entered correctly you will be logged-in after a short delay. You will receive an error message if the email address or password are incorrect.

 

# Important: Allow Push Notifications

[![002_VC_-_allow_navigation_1__1_.png](https://foodkit.intercom-attachments-1.com/i/o/198105980/91725406058a9fc34150848d/002_VC_-_allow_navigation_1__1_.png)](https://foodkit.intercom-attachments-1.com/i/o/198105980/91725406058a9fc34150848d/002_VC_-_allow_navigation_1__1_.png)When you sign in for the first time a confirmation message will appear prompting you to *Allow* Push Notifications. It’s important you select **Allow**, as the Foodkit system will use Push Notifications to notify you in *real-time* when new orders are received. If push notifications are *not* allowed there may be some delay in receiving alerts for incoming orders.

 

You can also check out: [Configuring Push Notifications](https://app.intercom.com/a/apps/kxp2tck0/articles/articles/6155846/show?request=%7B%22conditions%22%3A%7B%22languages%22%3A%5B%5D%2C%22status%22%3A%22%22%2C%22collection_ids%22%3A%5B%222243182%22%5D%7D%2C%22order%22%3A%7B%22direction%22%3A%22desc%22%2C%22key%22%3A%22updated_at%22%7D%7D) for a step-by-step guide on how to enable this feature. 

 

# Forgotten Password?

If you’ve forgotten or do not have access to the Email Address and/or Password configured for the branch, you should reach out to technical support or your manager to have the credentials reset.