# Import the required Libraries import gradio as gr import numpy as np import pandas as pd import pickle import transformers from transformers import AutoTokenizer, AutoConfig,AutoModelForSequenceClassification,TFAutoModelForSequenceClassification from scipy.special import softmax # Requirements model_path = "Kaludi/Reviews-Sentiment-Analysis" tokenizer = AutoTokenizer.from_pretrained(model_path) config = AutoConfig.from_pretrained(model_path) model = AutoModelForSequenceClassification.from_pretrained(model_path) # Preprocess text (username and link placeholders) def preprocess(text): new_text = [] for t in text.split(" "): t = "@user" if t.startswith("@") and len(t) > 1 else t t = "http" if t.startswith("http") else t new_text.append(t) return " ".join(new_text) # ---- Function to process the input and return prediction def sentiment_analysis(text): text = preprocess(text) encoded_input = tokenizer(text, return_tensors = "pt") # for PyTorch-based models output = model(**encoded_input) scores_ = output[0][0].detach().numpy() scores_ = softmax(scores_) # Format output dict of scores labels = ["Negative", "Positive"] scores = {l:float(s) for (l,s) in zip(labels, scores_) } return scores # ---- Gradio app interface app = gr.Interface(fn = sentiment_analysis, inputs = gr.Textbox("Write your text or review here..."), outputs = "label", title = "Sentiment Analysis of Customer Reviews", description = "A tool that analyzes the overall sentiment of customer reviews for a specific product or service, whether it's positive or negative. This analysis is performed by using natural language processing algorithms and machine learning from the model 'Reviews-Sentiment-Analysis' trained by Kaludi, allowing businesses to gain valuable insights into customer satisfaction and improve their products and services accordingly.", article = "
", interpretation = "default", examples = [["I was extremely disappointed with this product. The quality was terrible and it broke after only a few days of use. Customer service was unhelpful and unresponsive. I would not recommend this product to anyone."],[ "I am so impressed with this product! The quality is outstanding and it has exceeded all of my expectations. The customer service team was also incredibly helpful and responsive to any questions I had. I highly recommend this product to anyone in need of a top-notch, reliable solution."],["I don't feel like you trust me to do my job."],["This service was honestly one of the best I've experienced, I'll definitely come back!"]] ) app.launch()