Question;Answer
How can I renew my passport?;"For applicants aged 16 or older, you will need:
Your most recent U.S. passport and one photocopy
If your most recent U.S. passport is expired, one valid form of photo identification (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
If your most recent passport was issued within the last 15 years and when you were age 16 or over, complete a form DS-82. Otherwise, complete form DS-11 and make an appointment to appear in person. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
If you are age 16 or 17, evidence of parental awareness and make an appointment to appear in person.
Applicants may pick up passports at the office where the application was submitted or through a private courier agency, Mail Boxes Etc. (MBE). [Note: applicants applying in Milan will receive their passports directly from DHL.] Please follow this link for information on courier services."
When can a 16-17 year old use form DS-82?;If you have already had a full-validity (10 year) passport issued to you when you were age 16 or older, you may use Form DS-82 to renew your passport. Please see Renew a Passport by Mail to see if you are eligible to apply using Form DS-82.
Can I return to the United States on an expired passport?;"If you are overseas and your passport expired on or after January 1, 2020, you may be able to use your expired passport to return directly to the United States until June 30, 2022.
You qualify for this exception if all the following are true:
You are a U.S. citizen.
You are currently abroad seeking direct return to the United States.
You are flying directly to the United States, a United States territory, or have only short-term transit (“connecting flights”) through a foreign country on your direct return to the United States or to a United States Territory.
Your expired passport was originally valid for 10 years. Or, if you were 15 years of age or younger when the passport was issued, your expired passport was valid for 5 years.
Your expired passport is undamaged.
Your expired passport is unaltered.
Your expired passport is in your possession.
You do not qualify for this exception if: 
You wish to depart from the United States to an international destination.
You are currently abroad seeking to travel to a foreign country for any length of stay longer than an airport connection en route to the United States or to a United States territory.
Your expired passport was limited in validity.
Your expired passport is a special issuance passport (such as a diplomatic, official, service, or no-fee regular passport).
Your expired passport is damaged.
Your expired passport is altered.
Your expired passport is not in your possession."
How much does a passport renewal cost?;"Passport Book: DS-82 $130
Passport Card: DS-82 $30
Passport Book & Card DS-82 $160
Children’s Passports (under 16 years old) $135.00 or the euro equivalent"
How much does it cost to renew my passport?;"Passport Book: DS-82 $130
Passport Card: DS-82 $30
Passport Book & Card DS-82 $160
Children’s Passports (under 16 years old) $135.00 or the euro equivalent"
Will I get a new passport number when I renew my passport? ;Yes. When you receive your new passport, the number on the document will be different from the number on your previous passport.
Can I renew my passport if it has expired?;"Yes, but the passport must have been issued within the last 15 years.
In addition, you must have the passport in your possession, it cannot be damaged, you must have been age 16 or older when the passport was issued, and it must have been issued in your current name or you must show legal proof of your name change."
Can I renew my passport if it is still valid? ;"Yes. Your passport does not have to be expired for you to renew it. If you want to renew both a valid passport book and passport card, you must submit both documents. For example, if you can submit a passport book, but you lost your passport card, you cannot renew the passport card. If you want to renew either a valid book or a card, you must submit the specific document you want to renew. 
We recommend renewing your passport well ahead of any planned international travel, even if it still has a few months validity left on it. Some countries require that your passport be valid at least six months beyond the dates of your trip. Learn more about your destination's entry requirements."
Do I have to take an appointment to renew my passport?;"Yes. After you have completed and printed out the appropriate application form, please schedule your appointment at the U.S. Embassy or one of the Consulates General.
To schedule a passport appointment in Rome, click here https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1"
Can I renew my passport by mail?;"Effective May 22, 2022, adult passport renewal applicants in Italy and the Republic of San Marino, wishing to pay the application fees online may do so via electronic funds transfer from a U.S. based bank account, U.S. or international credit or debit card, Amazon Pay, or PayPal. Paying fees online allows you to mail your passport renewal application to the U.S. Embassy in Rome and the U.S. Consulates General in Milan, Florence and Naples without the need to apply in person.

To use the online payment system, you must answer YES to all of the following:
I can submit my most recent U.S. passport book by mail with my renewal application;
I was at least 16 years old when my most recent passport book was issued;
I was issued my most recent U.S. passport book less than 15 years ago;
My most recent U.S. passport book has a validity of 10 years from issuance to expiration;
The U.S. passport book that I am renewing has not been mutilated, damaged, lost or stolen;
My most recent U.S. passport book was issued in my current name (or I can document my name change by submitting a marriage certificate, divorce decree, or court order with my passport application;);
I currently reside in and/or have a valid mailing address in Italy or the Republic of San Marino; and
I am only applying for a passport book (I am not applying for a passport card)."
Can I renew my passport online?;"Effective May 22, 2022, adult passport renewal applicants in Italy and the Republic of San Marino, wishing to pay the application fees online may do so via electronic funds transfer from a U.S. based bank account, U.S. or international credit or debit card, Amazon Pay, or PayPal. Paying fees online allows you to mail your passport renewal application to the U.S. Embassy in Rome and the U.S. Consulates General in Milan, Florence and Naples without the need to apply in person.

To use the online payment system, you must answer YES to all of the following:
I can submit my most recent U.S. passport book by mail with my renewal application;
I was at least 16 years old when my most recent passport book was issued;
I was issued my most recent U.S. passport book less than 15 years ago;
My most recent U.S. passport book has a validity of 10 years from issuance to expiration;
The U.S. passport book that I am renewing has not been mutilated, damaged, lost or stolen;
My most recent U.S. passport book was issued in my current name (or I can document my name change by submitting a marriage certificate, divorce decree, or court order with my passport application;);
I currently reside in and/or have a valid mailing address in Italy or the Republic of San Marino; and
I am only applying for a passport book (I am not applying for a passport card)."
Where can I renew my passport?;"After you have completed and printed out the appropriate application form, please schedule your appointment at the U.S. Embassy or one of the Consulates General.
To schedule a passport appointment in Rome, click here https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1"
Which form do I need to fill out to renew my passport? ;"For applicants aged 16 or older, you will need:
Your most recent U.S. passport and one photocopy
If your most recent U.S. passport is expired, one valid form of photo identification (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
If your most recent passport was issued within the last 15 years and when you were age 16 or over, complete a form DS-82. Otherwise, complete form DS-11 and make an appointment to appear in person. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
If you are age 16 or 17, evidence of parental awareness and make an appointment to appear in person.
Applicants may pick up passports at the office where the application was submitted or through a private courier agency, Mail Boxes Etc. (MBE). [Note: applicants applying in Milan will receive their passports directly from DHL.] Please follow this link for information on courier services."
Do I have to fill out form DS-82 to renew my passport? ;"It depends: for applicants aged 16 or older, you will need:
Your most recent U.S. passport and one photocopy
If your most recent U.S. passport is expired, one valid form of photo identification (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
If your most recent passport was issued within the last 15 years and when you were age 16 or over, complete a form DS-82. Otherwise, complete form DS-11 and make an appointment to appear in person. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
If you are age 16 or 17, evidence of parental awareness and make an appointment to appear in person.
Applicants may pick up passports at the office where the application was submitted or through a private courier agency, Mail Boxes Etc. (MBE). [Note: applicants applying in Milan will receive their passports directly from DHL.] Please follow this link for information on courier services."
How do I apply for a passport?;"For Adults (age 16 and older) you will need:
Certified, sealed birth certificate, Consular Report of Birth Abroad or Certificate of Naturalization and one photocopy
One valid form of photo identification (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
completed form DS-11 Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
If you are age 16 or 17, evidence of parental awareness
Applicants may pick up passports at the office where the application was submitted or through a private courier agency, Mail Boxes Etc.(MBE). [Note: applicants applying in Milan will receive their passports directly from DHL.] Please follow this link for information on courier services."
What do I need to apply for a passport?;"For Adults (age 16 and older) you will need:
Certified, sealed birth certificate, Consular Report of Birth Abroad or Certificate of Naturalization and one photocopy
One valid form of photo identification (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
completed form DS-11 Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
If you are age 16 or 17, evidence of parental awareness
Applicants may pick up passports at the office where the application was submitted or through a private courier agency, Mail Boxes Etc.(MBE). [Note: applicants applying in Milan will receive their passports directly from DHL.] Please follow this link for information on courier services."
Do I have to take an appointment to apply for a passport?;"Yes. After you have completed and printed out the appropriate application form (DS-11) please schedule your appointment at the U.S. Embassy or one of the Consulates General.
To schedule a passport appointment in Rome, click here https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1"
How do I take an appointment to apply for a passport?;"After you have completed and printed out the appropriate application form (DS-11) please schedule your appointment at the U.S. Embassy or one of the Consulates General.
To schedule a passport appointment in Rome, click here https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1"
How do I apply for my daughter's passport?;"The presence of the child and both parents are required at the time of application for children under age 16. If one parent/guardian cannot go with the child to apply for the passport, they can give permission by completing Form DS-3053 “Statement of Consent.” You must submit the completed form with the child’s passport application. The parent that cannot go with the child must:
Sign and date Form DS-3053 in the presence of a certified notary public, and
Submit a photocopy of the front and back side of the ID that they present to the notary public with Form DS-3053. Please note: In certain countries, a DS-3053 must be notarized at a U.S. embassy or consulate and cannot be notarized by a local notary public.
For more details, please see Children Under 16

Also, for your child’s application, you will need:
Certified, sealed birth certificate, Consular Report of Birth Abroad or Certificate of Citizenship and one photocopy
One valid form of photo identification for the child and both parents (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
How do I apply for my son's passport?;"The presence of the child and both parents are required at the time of application for children under age 16. If one parent/guardian cannot go with the child to apply for the passport, they can give permission by completing Form DS-3053 “Statement of Consent.” You must submit the completed form with the child’s passport application. The parent that cannot go with the child must:
Sign and date Form DS-3053 in the presence of a certified notary public, and
Submit a photocopy of the front and back side of the ID that they present to the notary public with Form DS-3053. Please note: In certain countries, a DS-3053 must be notarized at a U.S. embassy or consulate and cannot be notarized by a local notary public.
For more details, please see Children Under 16

Also, for your child’s application, you will need:
Certified, sealed birth certificate, Consular Report of Birth Abroad or Certificate of Citizenship and one photocopy
One valid form of photo identification for the child and both parents (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
Which form do I need to use to apply for a passport as a minor? ;"For your child’s application, you will need:
Certified, sealed birth certificate, Consular Report of Birth Abroad or Certificate of Citizenship and one photocopy
One valid form of photo identification for the child and both parents (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
If I am underage which form do I have to use to apply for a passport? ;"For your child’s application, you will need:
Certified, sealed birth certificate, Consular Report of Birth Abroad or Certificate of Citizenship and one photocopy
One valid form of photo identification for the child and both parents (e.g. foreign passport, driver’s license, military ID, etc.) and one photocopy
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
I am applying for a minor passport. How do I show parental awareness? ;"If you have your own current identification document (ID), you may apply for a passport. You must show at least one legal parent or legal guardian is aware that you are applying for a passport. For more information, please see Children's Passport Issuance Alert Program.
How to Show Parental Awareness:
A legal parent or legal guardian appearing with you in person when you apply for your passport. The agent or employee accepting the application will ask your legal parent or legal guardian to sign Form DS-11. Bring a photocopy of that parent or guardian's ID.
Submit a signed note from your legal parent or legal guardian with a photocopy of their ID.
Submit proof that your legal parent or legal guardian is paying your application fees (Example: parent or guardian name is written on  the check or money order).
We may ask you to submit a notarized statement from your legal parent or legal guardian (e.g., on Form DS-3053) which states he or she supports you receiving a passport. The statement must be accompanied by a photocopy of that parent or guardian's ID."
I applied for a passport, where can I pick it up?;Applicants may choose to pick up passports at the office where the application was submitted or through a private courier agency, Mail Boxes Etc. (MBE). [Note: applicants applying in Milan will receive their passports directly from DHL.] Please follow this link for information on private courier services. https://it.usembassy.gov/u-s-citizen-services/passports/passport-delivery-private-courier-agency/
When can I pick up my passport at the Consulate?;After you receive an e-mail telling that your passport is at the Consulate ready for pick up, you can come from Monday to Thursday from 12:00 to 13:00.
When can I pick up my passport at the Embassy?;After you receive an e-mail telling that your passport is at the Consulate ready for pick up, you can come from Monday to Thursday from 12:00 to 13:00.
When can I pick up my passport?;After you receive an e-mail telling that your passport is at the Consulate ready for pick up, you can come from Monday to Thursday from 12:00 to 13:00.
How long does it take to renew my passport?;"You should receive your passport by courier within three to four weeks, the Department’s current processing time for routine service. If you have a need for immediate international travel, we may be able to issue you a limited validity emergency passport that will be valid for one year. Please make an appointment and come to the Embassy or nearest Consulate General in person
To schedule a passport appointment in Rome, click here         https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
To schedule a passport appointment in Florence, click here    https://evisaforms.state.gov/acs/default.asp?postcode=FLR&appcode=1
To schedule a passport appointment in Naples, click here       https://evisaforms.state.gov/acs/default.asp?postcode=NPL&appcode=1
To schedule a passport appointment in Milan, click here        https://evisaforms.state.gov/acs/default.asp?postcode=MLN&appcode=1
We are unable to process requests for expedited service through the pilot online payment process via Pay.gov."
Can I pay extra for expedited service or shipping?;No. The expedited service and shipping fees do not apply outside the United States. Your local U.S. embassy or consulate will tell you about pick-up or mailing options. Embassies and consulates can issue a limited-validity emergency passport if you have urgent travel needs.
If I renew a passport how can I pick it up? ;Applicants may choose to pick up passports at the office where the application was submitted or through a private courier agency, Mail Boxes Etc. (MBE). [Note: applicants applying in Milan will receive their passports directly from DHL.] Please follow this link for information on private courier services. https://it.usembassy.gov/u-s-citizen-services/passports/passport-delivery-private-courier-agency/
Can I have my passport delivered to me?;"Yes. Applicants may submit passport applications with a completed shipping order form found at the following link: MBE form (https://it.usembassy.gov/wp-content/uploads/sites/67/MBE-RME-27May22-SOLO-CONTRASSEGNO.pdf) or a pre-paid MBE courier shipping label.
The U.S. Embassy Rome will return passports/supporting documents to the applicant once processing has been completed.
Delivery will take place through MBE that will collect payment on delivery (27 €), or payment in advance by credit card or PayPal: one way 22 €; round trip 40 €; visit: https://www.visapassport.eu/en/rinnovo-passaporto-online/
You will receive an email with your tracking number when your passport is ready.
MBE contact information is: Tel: 06-47824139 or email: visa.roma@mbe.it"
How do I know when my passport is ready?;You will receive an email when your passport is ready.
Will I receive a mail when my passport is ready?;You will receive an email when your passport is ready.
How long does it take to have my passport mailed to me?;"You should receive your passport by courier within three to four weeks, the Department’s current processing time for routine service. If you have a need for immediate international travel, we may be able to issue you a limited validity emergency passport that will be valid for one year. Please make an appointment and come to the Embassy or nearest Consulate General in person
To schedule a passport appointment in Rome, click here         https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
To schedule a passport appointment in Florence, click here    https://evisaforms.state.gov/acs/default.asp?postcode=FLR&appcode=1
To schedule a passport appointment in Naples, click here       https://evisaforms.state.gov/acs/default.asp?postcode=NPL&appcode=1
To schedule a passport appointment in Milan, click here        https://evisaforms.state.gov/acs/default.asp?postcode=MLN&appcode=1
We are unable to process requests for expedited service through the pilot online payment process via Pay.gov."
How long will it take to receive my passport in the mail?;" You should receive your passport by courier within three to four weeks, the Department’s current processing time for routine service. If you have a need for immediate international travel, we may be able to issue you a limited validity emergency passport that will be valid for one year. Please make an appointment and come to the Embassy or nearest Consulate General in person
To schedule a passport appointment in Rome, click here         https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
To schedule a passport appointment in Florence, click here    https://evisaforms.state.gov/acs/default.asp?postcode=FLR&appcode=1
To schedule a passport appointment in Naples, click here       https://evisaforms.state.gov/acs/default.asp?postcode=NPL&appcode=1
To schedule a passport appointment in Milan, click here        https://evisaforms.state.gov/acs/default.asp?postcode=MLN&appcode=1
We are unable to process requests for expedited service through the pilot online payment process via Pay.gov."
How long does it take to have my passport delivered by courier?;" You should receive your passport by courier within three to four weeks, the Department’s current processing time for routine service. If you have a need for immediate international travel, we may be able to issue you a limited validity emergency passport that will be valid for one year. Please make an appointment and come to the Embassy or nearest Consulate General in person
To schedule a passport appointment in Rome, click here         https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
To schedule a passport appointment in Florence, click here    https://evisaforms.state.gov/acs/default.asp?postcode=FLR&appcode=1
To schedule a passport appointment in Naples, click here       https://evisaforms.state.gov/acs/default.asp?postcode=NPL&appcode=1
To schedule a passport appointment in Milan, click here        https://evisaforms.state.gov/acs/default.asp?postcode=MLN&appcode=1
We are unable to process requests for expedited service through the pilot online payment process via Pay.gov. "
How will I receive my passport?;Applicants may choose to pick up passports at the office where the application was submitted or through a private courier agency, Mail Boxes Etc. (MBE). [Note: applicants applying in Milan will receive their passports directly from DHL.] Please follow this link for information on private courier services. https://it.usembassy.gov/u-s-citizen-services/passports/passport-delivery-private-courier-agency/
I lost my passport. Where do I go?;"Replacing your lost or stolen passport is easy, and no appointment is necessary.  Please come to the nearest U.S. Embassy or Consulate General to be issued an emergency passport as soon as possible after you note its loss. A limited validity passport can be issued the same day the application is made if the application is received before 12:00pm. Otherwise, it will be processed on the next business day. You must pay for your emergency passport at the time of application and it will be limited in validity, generally to one year, and cannot be extended.  You will be given instructions on how to exchange your limited validity passport for a full-validity passport at no extra charge when we deliver your new emergency passport to you.
You are advised to report the loss/theft to the local Italian police in the area in which it occurred. Although filing a police report is not a requirement to apply for an emergency passport, you may need it to file insurance claims or manage credit card charges."
My passport has been stolen, where do I go?;"Replacing your lost or stolen passport is easy, and no appointment is necessary.  Please come to the nearest U.S. Embassy or Consulate General to be issued an emergency passport as soon as possible after you note its loss. A limited validity passport can be issued the same day the application is made if the application is received before 12:00pm. Otherwise, it will be processed on the next business day. You must pay for your emergency passport at the time of application and it will be limited in validity, generally to one year, and cannot be extended.  You will be given instructions on how to exchange your limited validity passport for a full-validity passport at no extra charge when we deliver your new emergency passport to you.
You are advised to report the loss/theft to the local Italian police in the area in which it occurred. Although filing a police report is not a requirement to apply for an emergency passport, you may need it to file insurance claims or manage credit card charges."
How can I replace my stolen passport?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
How can I replace my lost passport?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
I lost my passport. How can I replace it?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
My passport has been stolen. How can I replace it?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
How much does it cost to replace my passport?;"First-Time passport or a replacement for lost/stolen passport: $165.00 or the euro equivalent
Adult passport renewal fee: $130.00 or the euro equivalent
Children’s Passports (under 16 years old) $135.00 or the euro equivalent"
What is the fee to replace my passport?;"First-Time passport or a replacement for lost/stolen passport: $165.00 or the euro equivalent
Adult passport renewal fee: $130.00 or the euro equivalent
Children’s Passports (under 16 years old) $135.00 or the euro equivalent"
How much does an emergency passport cost?;"First-Time passport or a replacement for lost/stolen passport: $165.00 or the euro equivalent
Adult passport renewal fee: $130.00 or the euro equivalent
Children’s Passports (under 16 years old) $135.00 or the euro equivalent"
How long will it take to replace my passport?;Replacing your lost or stolen passport is easy, and no appointment is necessary.  Please come to the nearest U.S. Embassy or Consulate General to be issued an emergency passport as soon as possible after you note its loss. A limited validity passport can be issued the same day the application is made if the application is received before 12:00pm. Otherwise, it will be processed on the next business day. You must pay for your emergency passport at the time of application and it will be limited in validity, generally to one year, and cannot be extended.  You will be given instructions on how to exchange your limited validity passport for a full-validity passport at no extra charge when we deliver your new emergency passport to you.
How long does it take to have an emergency passport?;Replacing your lost or stolen passport is easy, and no appointment is necessary.  Please come to the nearest U.S. Embassy or Consulate General to be issued an emergency passport as soon as possible after you note its loss. A limited validity passport can be issued the same day the application is made if the application is received before 12:00pm. Otherwise, it will be processed on the next business day. You must pay for your emergency passport at the time of application and it will be limited in validity, generally to one year, and cannot be extended.  You will be given instructions on how to exchange your limited validity passport for a full-validity passport at no extra charge when we deliver your new emergency passport to you.
How can I replace my passport?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
What do I need to bring with me to replace my stolen passport?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
What do I need to bring with me to replace my lost passport?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
What do I need to bring with me to replace my child's stolen passport?;"For children’s lost passports; please note that both parents/guardians must appear in person with the child and provide consent, authorizing the passport issuance. If one parent/guardian is unable to appear in person, then a signed, notarized Form DS-3053: Statement of Consent from the non-applying parent/guardian must accompany the application along with a photocopy of the front and back side of the ID they presented to the notary public with Form DS-3053.  Please have this prepared before you apply for the passport.
If the child only has one parent/guardian, the original evidence of sole authority to apply for the child plus one photocopy must be submitted with the application in the form of a:
Court order granting sole legal custody to the applying parent (unless child’s travel is restricted by that order)
A court order specifically permitting the applying parent to apply for the child’s passport
In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros.
You will also need:
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
Judicial declaration of incompetence of the non-applying parent
Death certificate of the non-applying parent
Photocopies and notarized copies are unacceptable"
What do I need to bring with me to replace my child's lost passport?;"For children’s lost passports; please note that both parents/guardians must appear in person with the child and provide consent, authorizing the passport issuance. If one parent/guardian is unable to appear in person, then a signed, notarized Form DS-3053: Statement of Consent from the non-applying parent/guardian must accompany the application along with a photocopy of the front and back side of the ID they presented to the notary public with Form DS-3053.  Please have this prepared before you apply for the passport.
If the child only has one parent/guardian, the original evidence of sole authority to apply for the child plus one photocopy must be submitted with the application in the form of a:
Court order granting sole legal custody to the applying parent (unless child’s travel is restricted by that order)
A court order specifically permitting the applying parent to apply for the child’s passport
In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros.
You will also need:
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
Judicial declaration of incompetence of the non-applying parent
Death certificate of the non-applying parent
Photocopies and notarized copies are unacceptable"
What is the paperwork needed to replace my lost passport?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
What is the paperwork needed to replace my stolen passport?;"In order to replace your passport you must bring with you:

Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
What is the paperwork needed to replace my child's stolen passport?;"For children’s lost passports; please note that both parents/guardians must appear in person with the child and provide consent, authorizing the passport issuance. If one parent/guardian is unable to appear in person, then a signed, notarized Form DS-3053: Statement of Consent from the non-applying parent/guardian must accompany the application along with a photocopy of the front and back side of the ID they presented to the notary public with Form DS-3053.  Please have this prepared before you apply for the passport.
If the child only has one parent/guardian, the original evidence of sole authority to apply for the child plus one photocopy must be submitted with the application in the form of a:
Court order granting sole legal custody to the applying parent (unless child’s travel is restricted by that order)
A court order specifically permitting the applying parent to apply for the child’s passport
In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros.
You will also need:
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
Judicial declaration of incompetence of the non-applying parent
Death certificate of the non-applying parent
Photocopies and notarized copies are unacceptable"
What is the paperwork needed to replace my child's lost passport?;"For children’s lost passports; please note that both parents/guardians must appear in person with the child and provide consent, authorizing the passport issuance. If one parent/guardian is unable to appear in person, then a signed, notarized Form DS-3053: Statement of Consent from the non-applying parent/guardian must accompany the application along with a photocopy of the front and back side of the ID they presented to the notary public with Form DS-3053.  Please have this prepared before you apply for the passport.
If the child only has one parent/guardian, the original evidence of sole authority to apply for the child plus one photocopy must be submitted with the application in the form of a:
Court order granting sole legal custody to the applying parent (unless child’s travel is restricted by that order)
A court order specifically permitting the applying parent to apply for the child’s passport
In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros.
You will also need:
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
Judicial declaration of incompetence of the non-applying parent
Death certificate of the non-applying parent
Photocopies and notarized copies are unacceptable"
How do I get an emergency passport?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
How much does a temporary passport cost?;"First-Time passport or a replacement for lost/stolen passport: $165.00 or the euro equivalent
Adult passport renewal fee: $130.00 or the euro equivalent
Children’s Passports (under 16 years old) $135.00 or the euro equivalent"
How do I get a temporary passport?;"In order to replace your passport you must bring with you:
Proof of U.S. Citizenship:  one valid form of photo identification (a certified, sealed birth certificate, Consular Report of Birth Abroad, Certificate of Naturalization or expired U.S. passport, or driver’s license) and one photocopy should be presented if possible.
One passport photograph without glasses (taken within the last six months); photos can be obtained from a photo booth located in the Consular building of the U.S. Embassy in Rome and the U.S. Consulates General in Milan and Naples for 6 euros
Completed form DS-11 and form DS-64. Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States."
What is a visa?;"A citizen of a foreign country who wishes to enter the United States must generally get a visa. The visa is included in the passport of the traveler or in other suitable travel documentation. In some cases, you can travel without a visa, if you meet certain requirements.

Visas are divided into two main categories: those intended for a temporary stay in the U.S. (“non-immigrant” visas) and those required by those who plan to move permanently to the United States (“immigrant” visas). Within these main categories, there are many types of visas, depending on the purpose of your trip."
What is an immigrant visa?;"Foreign citizens wishing to immigrate and live permanently in the U.S. must follow specific procedures in order to apply for an immigrant visa. The immigrant visa issued by the U.S. Consular Section allows you to travel to the United States for admission as a Legal Permanent Resident (LPR). Once admitted you will have the right to live and work in the United States permanently. Further information can be found at the United States Citizenship and Immigration Services (USCIS).
You cannot begin the process by yourself and must have an approved petition. For additional information about how to file a petition, please see USCIS website.
"
What is a non-immigrant visa?;"Nonimmigrant visas are for people who wish to go to the United States on a temporary basis for tourism, business, temporary work, study, or medical treatment. For complete U.S. travel and visa information please visit https://travel.state.gov.

Please plan ahead. It is strongly encouraged to wait to purchase plane tickets until the traveler has received a valid visa. A ticket is not required at the time of the visa application interview.

All travelers should be aware that a visa does not guarantee admission into the United States. The Department of Homeland Security (DHS) may deny admission, and also limit the authorized period of time in the United States. Additional information concerning entry to the United States can be found at https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/all-visa-categories.html.
"
What is the difference between an immigrant and non-immigrant visa?;Visas are divided into two main categories: those intended for a temporary stay in the U.S. (“non-immigrant” visas) and those required by those who plan to move permanently to the United States (“immigrant” visas). Within these main categories, there are many types of visas, depending on the purpose of your trip.
How do I apply for a visa?;"If required to apply for a visa to travel to the United States the process includes the following steps:

Determine the type of visa required to travel to the United States. Information about visa types can be found at https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/all-visa-categories.html.
Complete the online visa application form, DS-160. The DS-160 is a U.S. Government on-line form and can only be completed at https://ceac.state.gov/CEAC. Each applicant must complete this form before using any services on this website.
Return to this website and complete the following application steps to schedule a Consular Section appointment:
Create a user account.
Add applicant information to complete the registration.
Enter the DS-160 confirmation number for each applicant applying for a visa.
Provide an address or select a location where you want to receive your documents from the Consular Section.
Pay the nonimmigrant visa (MRV) application fee(s) using one of the payment methods available in the country where you reside. See Visa Fees for available payment options.
Schedule a Consular Section appointment
Attend the Consular Section appointment.
After your interview, please follow specific instructions provided by the consular section or check this website for visa status and delivery information.
Note: Applicants of a certain age group or those who are renewing a previous U.S. visa may be eligible to apply for a visa without attending a Consular interview. Eligibility for an interview waiver will be determined as the applicant goes through the process of scheduling an appointment through this site. The determination will be made based on the answers provided to the qualifying criteria."
What do I need to do if I need to go to the United States?;"Italy is a participating member of the U.S. Visa Waiver program. Citizens of Italy please refer to the U.S Visa Waiver Program at https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html to determine qualification for the Visa Waiver Program.

Travelers that qualify for the United States Visa Waiver Program must obtain authorization to enter the United States using the Electronic System for Travel Authorization (ESTA) at https://esta.cbp.dhs.gov/esta. Travelers whose ESTA applications are rejected and still wish to travel to the United States, will need to complete a Nonimmigrant Visa Application on this website.

Some travelers who are citizens of a Visa Waiver Program partner country may still be unable to travel to the United States under this program. If you have traveled to the Democratic People’s Republic of Korea, Iran, Iraq, Libya, Sudan, Syria, Somalia, or Yemen after March 2011, you are not eligible to travel under the Visa Waiver Program. Similarly, if you are a dual national of the Democratic People’s Republic of Korea, Iran, Iraq, Sudan, or Syria, you are also not eligible to travel under the Visa Waiver Program. These travelers should apply for a nonimmigrant visa well in advance of the desired travel date to avoid any unnecessary delays.

Travelers with imminent travel may request an expedited visa appointment. To request an expedited visa appointment, first schedule a regular visa appointment on the closest available date. Then sign-in to your account, click ‘Continue’, select ‘Request Expedite’ and follow the instructions. The traveler should include in the request the date and purpose of the travel as well as a copy of any U.S. Customs and Border Protection message he/she received regarding their ESTA status and, if applicable, why the ESTA application was denied.

More information about restrictions to travel under the Visa Waiver Program, including the requirement for an electronic passport, is available at https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html."
I am an Italian citizen and I need to go to the United States;"Italy is a participating member of the U.S. Visa Waiver program. Citizens of Italy please refer to the U.S Visa Waiver Program at https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html to determine qualification for the Visa Waiver Program.

Travelers that qualify for the United States Visa Waiver Program must obtain authorization to enter the United States using the Electronic System for Travel Authorization (ESTA) at https://esta.cbp.dhs.gov/esta. Travelers whose ESTA applications are rejected and still wish to travel to the United States, will need to complete a Nonimmigrant Visa Application on this website.

Some travelers who are citizens of a Visa Waiver Program partner country may still be unable to travel to the United States under this program. If you have traveled to the Democratic People’s Republic of Korea, Iran, Iraq, Libya, Sudan, Syria, Somalia, or Yemen after March 2011, you are not eligible to travel under the Visa Waiver Program. Similarly, if you are a dual national of the Democratic People’s Republic of Korea, Iran, Iraq, Sudan, or Syria, you are also not eligible to travel under the Visa Waiver Program. These travelers should apply for a nonimmigrant visa well in advance of the desired travel date to avoid any unnecessary delays.

Travelers with imminent travel may request an expedited visa appointment. To request an expedited visa appointment, first schedule a regular visa appointment on the closest available date. Then sign-in to your account, click ‘Continue’, select ‘Request Expedite’ and follow the instructions. The traveler should include in the request the date and purpose of the travel as well as a copy of any U.S. Customs and Border Protection message he/she received regarding their ESTA status and, if applicable, why the ESTA application was denied.

More information about restrictions to travel under the Visa Waiver Program, including the requirement for an electronic passport, is available at https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html."
Do I need a visa to travel to the United States?;"Italy is a participating member of the U.S. Visa Waiver program. Citizens of Italy please refer to the U.S Visa Waiver Program at https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html to determine qualification for the Visa Waiver Program.

Travelers that qualify for the United States Visa Waiver Program must obtain authorization to enter the United States using the Electronic System for Travel Authorization (ESTA) at https://esta.cbp.dhs.gov/esta. Travelers whose ESTA applications are rejected and still wish to travel to the United States, will need to complete a Nonimmigrant Visa Application on this website.

Some travelers who are citizens of a Visa Waiver Program partner country may still be unable to travel to the United States under this program. If you have traveled to the Democratic People’s Republic of Korea, Iran, Iraq, Libya, Sudan, Syria, Somalia, or Yemen after March 2011, you are not eligible to travel under the Visa Waiver Program. Similarly, if you are a dual national of the Democratic People’s Republic of Korea, Iran, Iraq, Sudan, or Syria, you are also not eligible to travel under the Visa Waiver Program. These travelers should apply for a nonimmigrant visa well in advance of the desired travel date to avoid any unnecessary delays.

Travelers with imminent travel may request an expedited visa appointment. To request an expedited visa appointment, first schedule a regular visa appointment on the closest available date. Then sign-in to your account, click ‘Continue’, select ‘Request Expedite’ and follow the instructions. The traveler should include in the request the date and purpose of the travel as well as a copy of any U.S. Customs and Border Protection message he/she received regarding their ESTA status and, if applicable, why the ESTA application was denied.

More information about restrictions to travel under the Visa Waiver Program, including the requirement for an electronic passport, is available at https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html."
What are the steps required to apply for a visa?;"If required to apply for a visa to travel to the United States the process includes the following steps:

Determine the type of visa required to travel to the United States. Information about visa types can be found at https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/all-visa-categories.html.
Complete the online visa application form, DS-160. The DS-160 is a U.S. Government on-line form and can only be completed at https://ceac.state.gov/CEAC. Each applicant must complete this form before using any services on this website.
Return to this website and complete the following application steps to schedule a Consular Section appointment:
Create a user account.
Add applicant information to complete the registration.
Enter the DS-160 confirmation number for each applicant applying for a visa.
Provide an address or select a location where you want to receive your documents from the Consular Section.
Pay the nonimmigrant visa (MRV) application fee(s) using one of the payment methods available in the country where you reside. See Visa Fees for available payment options.
Schedule a Consular Section appointment
Attend the Consular Section appointment.
After your interview, please follow specific instructions provided by the consular section or check this website for visa status and delivery information.
Note: Applicants of a certain age group or those who are renewing a previous U.S. visa may be eligible to apply for a visa without attending a Consular interview. Eligibility for an interview waiver will be determined as the applicant goes through the process of scheduling an appointment through this site. The determination will be made based on the answers provided to the qualifying criteria.
"
What are the visa categories?;"The visa category depends on the purpose of your trip to the U.S. Here are the main nonimmigrant visa categories and their characteristics:
Business, tourism and medical care
Visas of B category (B1, B2, and B1 / B2) are intended for those who want to travel to the U.S. for business, tourism or to undergo medical treatment, but are not entitled to travel under the Visa Waiver Program.
If you plan on going to the U.S. for business or to attend meetings or conferences, you need a B1 visa.
If you plan on going to the U.S. as a tourist or to undergo medical treatment, you need a B2 visa.
Transit
If you are transiting the United States enroute to another country you need a C1 visa
Crew members
 If you plan to travel to the U.S. as a crew member of an aircraft or ship, you need a C1/D visa.
Trade or investment
If you plan to travel to the U.S. to start a business (import-export) of trade in services, or for investments, you need an E visa.
Students
If you plan to travel to the U.S. to study, to attend an academic or vocational course of study at a school or university, you need an F or M visa.
Journalists and media representatives
If you plan to enter the United States as a journalist or media representative, you need an I visa.
Cultural Exchanges
 If you plan on going to the U.S. to participate in a cultural exchange program or for research purposes, you need a J visa.
Temporary workers
If you plan to go to the U.S. to work for a limited period of time, you may apply for an H, L, O, P, Q, or R visa, depending on the type of work you intend to carry out.
Diplomats, officials or military
If you plan to enter the U.S. on a diplomatic/official assignment, governmental or military in nature, you need an A, G, or NATO visa."
I discovered an error on my visa, what do I do? ;"The information printed on an issued U.S. visa should match the information in the applicant’s passport. If you discover an error (misspelling, error in the date of birth, error in the expiration date, etc.) on your U.S. visa, the applicant or a designated proxy can email the Consular Section where the visa was issued to request instructions in how to have it corrected.

In your email, please include the following information:

Complete name of visa applicant
Date of Birth
Passport number
Visa issuance date
Phone number
Email address
Description of the error
Please send your email directly to the consular section where your visa was issued and wait for further instructions before coming to the Consular Section.
"
What happens if I have been denied a visa?;"If an applicant has been denied a visa, the consular officer will give the applicant a letter explaining why the visa was refused.
If the refusal letter is marked 214(b), it will generally explain that the applicant does not qualify for a visa at this time under U.S. immigration laws. If the applicant chooses to reapply, the applicant needs to submit a new application, pay a new visa fee, schedule a new interview, and provide information on how the circumstances have changed since the initial visa application.
If the refusal letter is marked 221(g), it will generally include additional actions that the applicant needs to take to continue with his/her visa application. The letter will also have instructions on how to complete the additional required steps. The applicant will not have to pay the visa application fee again.
Occasionally applications will require additional administrative processing, which may delay the adjudication of a visa. In the event that administrative processing is required, the letter will also be marked 221(g) and provide additional instructions.
If you need specific information concerning the visa denial please contact the Consular Section where you attended your interview, send an email to:
Consular Section in Rome: RomeVisa@state.gov"
How can I pay for my visa?;"Visa Application Fee Payment Methods:
Pay by Electronic Bank Transfer
Create a user account on this website. https://ais.usvisa-info.com/en-it/
Add applicant information to complete the registration.
Continue with the flow of the website until you arrive at the Payment page.
Select Electronic Bank Transfer.
Download, print, and follow the Electronic Bank Transfer payment instruction sheet.
Electronic Bank Transfer Notes:
Please allow 3 business days for the Electronic Bank Transfer to complete and be active in this system.
Do not use this payment slip to pay the amount indicated more than once.
Paymentech 3ds"
What are the visa application fee terms and conditions?;"Visa Application Fee Terms and Conditions
U.S visa application (MRV) fees are:
Non-refundable — The U.S Department of State does not issue visa application fee refunds.
Non-transferrable — The visa application fees cannot be resold or transferred to another applicant.
Good for only one application — The visa application fee may be used to complete only one application. If the visa application is denied, a new visa application and fee will need to be completed to apply again.
Expires after 1 year — Visa application fees are valid for use for 365 days from date of purchase. The fee will expire and you will forfeit your right to use the fee for a visa application.
Note: As a result of the suspension of routine consular operations due to COVID-19 in early 2020 and the U.S. Department of State's ongoing efforts to restore all routine visa operations as quickly and safely as possible, the Department has temporarily extended the validity of visa application fees until September 30, 2023 for all fees paid on or before September 29, 2022. If you have not scheduled a visa appointment by the fee expiration date, you will forfeit the right to use the fee for a visa application.
U.S. visa fees paid to apply in a specific country cannot be transferred to another country. Once the payment is completed in one country, you cannot use that payment to schedule an appointment in a different country. If you wish to reschedule a new appointment in the same country, please cancel or reschedule by signing into this website. You may do so without paying an additional fee."
Is the visa application fee refundable?;"Visa Application Fee Terms and Conditions
U.S visa application (MRV) fees are:
Non-refundable — The U.S Department of State does not issue visa application fee refunds.
Non-transferrable — The visa application fees cannot be resold or transferred to another applicant.
Good for only one application — The visa application fee may be used to complete only one application. If the visa application is denied, a new visa application and fee will need to be completed to apply again.
Expires after 1 year — Visa application fees are valid for use for 365 days from date of purchase. The fee will expire and you will forfeit your right to use the fee for a visa application.
Note: As a result of the suspension of routine consular operations due to COVID-19 in early 2020 and the U.S. Department of State's ongoing efforts to restore all routine visa operations as quickly and safely as possible, the Department has temporarily extended the validity of visa application fees until September 30, 2023 for all fees paid on or before September 29, 2022. If you have not scheduled a visa appointment by the fee expiration date, you will forfeit the right to use the fee for a visa application.
U.S. visa fees paid to apply in a specific country cannot be transferred to another country. Once the payment is completed in one country, you cannot use that payment to schedule an appointment in a different country. If you wish to reschedule a new appointment in the same country, please cancel or reschedule by signing into this website. You may do so without paying an additional fee."
Is the visa application fee transferrable?;"Visa Application Fee Terms and Conditions
U.S visa application (MRV) fees are:
Non-refundable — The U.S Department of State does not issue visa application fee refunds.
Non-transferrable — The visa application fees cannot be resold or transferred to another applicant.
Good for only one application — The visa application fee may be used to complete only one application. If the visa application is denied, a new visa application and fee will need to be completed to apply again.
Expires after 1 year — Visa application fees are valid for use for 365 days from date of purchase. The fee will expire and you will forfeit your right to use the fee for a visa application.
Note: As a result of the suspension of routine consular operations due to COVID-19 in early 2020 and the U.S. Department of State's ongoing efforts to restore all routine visa operations as quickly and safely as possible, the Department has temporarily extended the validity of visa application fees until September 30, 2023 for all fees paid on or before September 29, 2022. If you have not scheduled a visa appointment by the fee expiration date, you will forfeit the right to use the fee for a visa application.
U.S. visa fees paid to apply in a specific country cannot be transferred to another country. Once the payment is completed in one country, you cannot use that payment to schedule an appointment in a different country. If you wish to reschedule a new appointment in the same country, please cancel or reschedule by signing into this website. You may do so without paying an additional fee."
Does the visa application fee expire?;"Visa Application Fee Terms and Conditions
U.S visa application (MRV) fees are:
Non-refundable — The U.S Department of State does not issue visa application fee refunds.
Non-transferrable — The visa application fees cannot be resold or transferred to another applicant.
Good for only one application — The visa application fee may be used to complete only one application. If the visa application is denied, a new visa application and fee will need to be completed to apply again.
Expires after 1 year — Visa application fees are valid for use for 365 days from date of purchase. The fee will expire and you will forfeit your right to use the fee for a visa application.
Note: As a result of the suspension of routine consular operations due to COVID-19 in early 2020 and the U.S. Department of State's ongoing efforts to restore all routine visa operations as quickly and safely as possible, the Department has temporarily extended the validity of visa application fees until September 30, 2023 for all fees paid on or before September 29, 2022. If you have not scheduled a visa appointment by the fee expiration date, you will forfeit the right to use the fee for a visa application.
U.S. visa fees paid to apply in a specific country cannot be transferred to another country. Once the payment is completed in one country, you cannot use that payment to schedule an appointment in a different country. If you wish to reschedule a new appointment in the same country, please cancel or reschedule by signing into this website. You may do so without paying an additional fee."
How much does a visa cost?;"$160 USD for
(B) Visitor: Business, Tourism, Medical Treatment(C) Transiting in the U.S.(D) Crew Member(F) Academic Student(M) Vocational/Nonacademic Student(I) Media or Journalists(J) Exchange Visitor(TD/TN) NAFTA Professional(T) Victim of Trafficking(U) Victim of Criminal Activity
$190 USD for
(H) Temporary Worker/Employment or Trainees(O) Persons with Extraordinary Ability(P) Athletes, Artists, and Entertainers(Q) International Cultural Exchange Visitor(R) Religious Worker(L) Intracompany Transferee
$205 USD for
(E1) Treaty Trader(E2) Treaty Investor(E3) Australian Professional Specialty
$265 USD for
(K) Fiancé or Spouse of a U.S Citizen"
How long does it take to get a visa?;"Visitor Visa:	182 Calendar Days
Student/Exchange Visitor Visas:	10 Calendar Days
All Other Nonimmigrant Visas:	7 Calendar Days"
How long do I have to wait to get an appointment for my visa?;"Visitor Visa:	182 Calendar Days
Student/Exchange Visitor Visas:	10 Calendar Days
All Other Nonimmigrant Visas:	7 Calendar Days"
What are the required documents to get a visa?;"The following documents are required for all visa types:

Current Passport valid for travel to the United States. The passport must be valid for at least six months beyond the period of stay in the United States (unless exempt by country-specific agreements.)
Passport containing the most recently issued U.S. visa (if applicable).
Nonimmigrant Visa Application, Form DS-160 confirmation page.
Confirmation and Instructions page printed from this website
One 5 x 5 cm (2 x 2 inches) color photo taken within the last 6 months. Further details regarding Department of State photo guidelines can be found at: https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/photos.html.
Accompanying family members, unless entering the United States for another purpose, should present a marriage certificate (spouse) and/or birth certificate (for unmarried children under 21), as applicable.
If you are attending an appointment in person, you must bring original documents. If you are eligible to send your documents via courier, you must send your current valid passport and the prior passport containing the most recently issued U.S visa (if applicable), as well as the DS-160 confirmation page and copies of any other supporting documents. Please see the section below for a list of supporting documents required for each visa type.
"
How do I know when my visa is ready for pick up?;"Applicants are notified by email when visa documents are ready for pick-up at a courier return facility. Applicants must prove their identity using one of the following methods:
Applicants retrieving their personal documents must prove their identity with any of the following forms of documentation:
Official or State issued identification card (with photo).
Official driver’s license (with photo)
Applicants 16 years old and over are allowed to pick up their documents without the presence of parents, identifying themselves with one of the documents listed in item #1.
In case of applicants younger than 16 years old, documents must be collected by one of the parents (or legal guardians).
Parents retrieving documents for their children must provide proof of their relationship by presenting the following documents:
A copy of the child’s birth certificate or adoption decree, with at least one of the parent’s full legal name displayed on the document.
The parent must prove their identity by presenting one of the documents listed in item #1 with a matching name on the child’s birth certificate or adoption decree.
Adult applicants may authorize a third party to retrieve their passport documents. The third party must present the following documents:
An applicant signed letter of authorization that contains the third party’s full legal name.
A photo copy of one of the applicant’s identification documents listed in item #1.
The third party must also identify themselves with one of the documents listed in item #1. The name on the identification must match the name on the authorization letter.
Any passports not retrieved within 30 days will be returned to the originating Consular Section."
How does the home delivery service for my visa work?;"The Courier will attempt to deliver your package up to 3 times to the requested address. If the courier is unable to make a successful delivery, the courier will return your package to the originating consular section.
When delivering to a home address, the courier will only release the parcel to an adult who is willing to sign for the documents.
When delivering to a business address, the courier will release the parcel to the personnel authorized to sign for packages."
How do I know if I qualify for the Visa Waiver Program?;"To determine if you qualify for the Visa Waiver Program, please visit https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html. You may also visit the Electronic System for Travel Authorization (ESTA) website at https://esta.cbp.dhs.gov/esta.

Some travelers who are citizens of a Visa Waiver Program partner country may still be unable to travel to the United States under this program. If you have traveled to the Democratic People’s Republic of Korea, Iran, Iraq, Libya, Sudan, Syria, Somalia, or Yemen after March 2011, you are not eligible to travel under the Visa Waiver Program. Similarly, if you are a dual national of the Democratic People’s Republic of Korea, Iran, Iraq, Sudan, or Syria, you are also not eligible to travel under the Visa Waiver Program. These travelers should apply for a nonimmigrant visa well in advance of the desired travel date to avoid any unnecessary delays.

Travelers with imminent travel may request an expedited visa appointment. To request an expedited visa appointment, first schedule a regular visa appointment on the closest available date. Then sign-in to your account, click ‘Continue’, select ‘Request Expedite’ and follow the instructions. The traveler should include in the request the date and purpose of the travel as well as a copy of any U.S. Customs and Border Protection message he/she received regarding their ESTA status and, if applicable, why the ESTA application was denied.

More information about restrictions to travel under the Visa Waiver Program, including the requirement for an electronic passport, is available at https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html.
"
How can I edit my applicant information if I make a mistake?;"The U.S. Department of State places limits on the information you can change after you create an account in this system:
You may update your email address and phone number at any time.
You may change your passport number only one (1) time after a payment has been made.
You may NOT change the given name, surname, country that issued passport, country of birth, date of birth, or gender associated to your applicant profile after paying your visa fee.
For editing other information, if you already have an appointment scheduled, you must cancel your appointment to edit your information. If you do not have an appointment scheduled, you must sign-in to your account, click on the gear icon dropdown to the far right of the applicant name and select ""Edit""."
I wish to apply for C1/D and B1/B2 dual visa. What should I do?;"You should complete one online DS-160 application form and pay one visa fee in order to schedule an appointment for your C1/D visa.

At the time of your interview, you should inform Consular Officer that you wish to apply for a C1/D and B1/B2 dual visa.

Note: Applying for dual visa is for C1/D, no other nonimmigrant visa combination is acceptable.
"
Who decides if I will get a visa?;"Under U.S. law the Department of State has responsibility for issuing visas, and most visas are issued at one of the Department of State Embassies and Consulates abroad. A U.S. Consular Officer will review your application at the time of the interview and decide whether you are qualified for a visa.

A visa doesn't permit entry to the U.S. A visa simply indicates that your application has been reviewed by a U.S. Consular Officer at US Embassy or Consulate, and that the officer determined you are eligible to travel to the port-of-entry for a specific purpose.

Neither GDIT nor any of our staff play any part or influence in the outcome of your visa application.
"
"What is ""administrative processing""?";"Some visa applications require further administrative processing, which takes additional time after the visa applicant's interview by a consular officer. Applicants are advised of this requirement at the time of the consular officer interview. After attending the interview, you may track the status of your visa application at https://ceac.state.gov/CEAC or, if applicable, follow any local instructions given to you at the interview. For more information on administrative processing or for case specific inquiries, please visit https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/administrative-processing-information.html or the Consular Section website.
"
Can I apply for two different visa types at the same time?;"The Consular Section may allow the applicant to interview and pay for a second visa type during the scheduled appointment for the first visa type.
Procedure for applying for two separate visa types at the same time:
Use this website or telephone service to pay the MRV fee and schedule an appointment for one of the visa types for which you want to apply.
Attend your scheduled appointment(s).
Be sure to bring all application documentation for the scheduled visa type.
In addition, be sure to bring additional documents and payment for the second (unscheduled) visa type.
You must indicate both visa types on your DS-160 at https://ceac.state.gov/genniv.
At the scheduled appointment, follow the Consular Officer’s instructions to complete the application process for the second visa type, including payment of the MRV fee."
After I have my visa, will I be able to enter the United States?;"A visa does not guarantee entry into the United States but allows a foreign citizen to travel to a U.S. port-of-entry and request permission to enter the United States. The Department of Homeland Security U.S. Customs and Border Protection (CBP) immigration officers have the authority to permit or deny entry to the United States. This website (https://www.cbp.gov/travel/international-visitors) on U.S. Custom and Border Protection has more information about entry into the United States.

As of November 29, 2016, Chinese citizens with 10-year B1, B2 or B1/B2 visas in Peoples’ Republic of China passports are required to update their biographical and other information from their visa application through the Electronic Visa Update System (EVUS) before travelling to the United States. This update must be done every two years, or upon getting a new passport or B1, B2, or B1/B2 visa, whichever occurs first.

EVUS enrollment is available at https://www.evus.gov. There is currently no fee for EVUS enrollment. Until a fee is implemented, travelers can enroll in EVUS without charge. The Department of Homeland Security, Customs and Border Protection (CBP) will keep visa holders informed of new information at https://www.cbp.gov/evus.
"
I changed my name. Is my visa with my old name still valid?;"If your name has legally changed through marriage, divorce, or a court ordered name change, you will need to obtain a new passport. Once you have a new passport, the Department of State recommends that you apply for a new U.S. visa to make it easier for you to travel to and from the United States.
"
How can I extend my visa?;"If you want to extend your temporary stay in the United States, you must file a request with U.S. Citizenship and Immigration Services (USCIS) before your authorized stay expires. If you remain in the United States longer than authorized, you may be barred from returning and/or you may be removed (deported) from the United States. Check the period of stay that was stamped on your passport by Customs and Border protection officials to determine the date your authorized stay expires. To learn more how to extend your visa, please visit USCIS website at https://www.uscis.gov/visit-united-states/extend-your-stay.
"
I have a nonimmigrant visa that will expire soon. Do I need to go through the whole visa application process again?;"Yes, you will need to go through the entire visa application process each time you apply for a visa, even if your visa is still valid. However, those who are renewing a previous U.S. visa or who meet certain other age-related criteria may qualify for a waiver of the visa interview. Eligibility is determined based on the answers provided to questions during the appointment scheduling process. However, consular officers reserve the right to require an interview for any visa applicant.
"
I have dual citizenship. Which passport should I use to travel to the United States?;"If you have dual citizenship and are not a U.S. Citizen, you must select whichever nationality you prefer to enter the United States. You must enter and depart the United States using one passport.
"
My passport with the valid visa was stolen. What should I do?;"If your passport with your paper Form I-94 is lost or stolen, you must get them replaced immediately. There are a number of steps you need to take. To learn more, see Lost and Stolen Passports, Visas, and Form I-94s at https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/lost-stolen-visas.html.
"
How long does my passport have to be valid in order to apply for a visa?;The passport should be valid for at least 6 months beyond the applicant's intended period of stay in the United States unless country specific agreements provide exceptions. Consult https://www.cbp.gov/document/bulletins/six-month-club-update for exemptions. You may also visit https://travel.state.gov/content/visas/en.html for more information
I had to replace my passport before the scheduled appointment date for my visa. What do I need to do?;"The applicant can attend the scheduled appointment and present the new passport. If the applicant is not able to obtain a new passport before the scheduled appointment date, the applicant must cancel or reschedule the appointment. An applicant will not be able to apply for a visa without a valid passport. Please provide a copy of the police report if the passport was stolen.
"
My passport has expired but my visa is still active. What do I need to do?;"Unless canceled or revoked, a visa is valid until its expiration date. If your visa is still valid you can travel to the United States with your two passports, as long as the visa is valid, not damaged, and is the appropriate type of visa required for your primary purpose of travel. Both passports (the valid and the expired one with the visa) should be from the same country and type. Please note: A valid visa is not guarantee of entry into the United States. Final determination of entry is at the sole discretion of the CBP Officer reviewing the documentation.
"
"My application was denied. Can I get a refund of the visa fee?
";No. The fee that you paid is an application fee. Everyone who applies for a U.S. visa anywhere in the world must pay this fee, which covers the cost of processing your application.
I got a system error when I was making my MRV fee payment online. Did my payment go through? How do I get my MRV fee receipt number?;"MRV fee payments are non-refundable. If you got a system error when making your MRV fee payment online, do not attempt to make another payment. Sign-in with your user account and go to your ""My Account"" home page, click on the ""Continue"" link and follow the instructions.
"
Can I sell or give my MRV fee to someone else?;"MRV fee payments are non-refundable and non-transferrable. You cannot sell or trade and MRV fee with someone else.
"
I paid the wrong MRV fee amount, what should I do?;"Sign into your account. Go to your ""My Account"" home page, click on ""Continue"" and follow the instructions.
"
I paid the MRV amount after the expiration date, what should I do?;"Sign into your account. Go to your ""My Account"" home page, click on ""Continue"" and follow the instructions.
"
Can I request an expedite visa appointment?;"You can request an expedited appointment. To request an expedited appointment, first schedule a regular appointment on the closest available date. Then, sign-in to your account, click “Continue”, select ""Request Expedite"" and follow the instructions. Expedited Appointments will only be granted at the Consular Section’s discretion. Circumstances that may be considered for expedited appointments include:
An immediate relative's death, grave illness or life threatening accident taking place in the United States.
Urgent medical treatment for the applicant or their minor child.
An applicant for a student or exchange visitor (F/M/J) visa whose I-20 or DS-2019 has a start date that is earlier than the first available visa appointment.
An unexpected need to travel to the United States for urgent business purposes that is occurring within 10 days after the first available visa appointment.
An unexpected visit that is of significant cultural, political, journalistic, sporting or economic importance that is occurring within 10 days after the first available visa appointment.
Circumstances considered for expedited appointments may vary. When you request an expedited appointment, you will see the list of acceptable circumstances in the country where you are applying for a visa."
I need an earlier visa appointment for my visa and there are no available appointments, what should I do?;"You can request an expedited appointment. To request an expedited appointment, first schedule a regular appointment on the closest available date. Then, sign-in to your account, click “Continue”, select ""Request Expedite"" and follow the instructions. Expedited Appointments will only be granted at the Consular Section’s discretion. Circumstances that may be considered for expedited appointments include:

An immediate relative's death, grave illness or life threatening accident taking place in the United States.
Urgent medical treatment for the applicant or their minor child.
An applicant for a student or exchange visitor (F/M/J) visa whose I-20 or DS-2019 has a start date that is earlier than the first available visa appointment.
An unexpected need to travel to the United States for urgent business purposes that is occurring within 10 days after the first available visa appointment.
An unexpected visit that is of significant cultural, political, journalistic, sporting or economic importance that is occurring within 10 days after the first available visa appointment.
Circumstances considered for expedited appointments may vary. When you request an expedited appointment, you will see the list of acceptable circumstances in the country where you are applying for a visa.
"
What should I do if I missed the interview to get my visa?;"If you missed your interview appointment, you must sign-in to your account, click “Continue”, select the ""Missed My Appointment"" link and follow the instructions. Please note that applicants must wait 24 hours before they will be able to request approval to reschedule a missed appointment.
"
Who can accompany me to the visa interview?;In general, only visa applicants with scheduled appointments are allowed to enter the Consular Section. Parents or legal guardians are allowed to accompany minor children. For special instructions concerning translators or caregivers or to contact the Consular Section for more information, visit the Consular Section website
Are all visa applicants required to appear in person for a consular interview?;"Those who are renewing a previous U.S. visa, or who meet certain other age-related criteria, may qualify for a waiver of the visa interview. Eligibility is determined based on the answers provided to questions during the appointment scheduling process. However, consular officers reserve the right to require an interview for any visa applicant.
"
How do I track the documents that I have sent to the Consular Section to get my visa?;"The courier provides a courier-in shipping number. Please request this number from the courier agent when you submit your documents for shipment. The status of your shipment can be tracked through the courier’s website.
"
Can I change to have my visa home delivered?;Yes, the deadline to change the location where your  documents will be delivered is 24 hours before your appointment. After the time indicated, the option to change the courier location will be deactivated from your account and further courier changes will not be allowed.
Can I change the pickup location for my visa?;Yes, the deadline to change the location where your  documents will be delivered is 24 hours before your appointment. After the time indicated, the option to change the courier location will be deactivated from your account and further courier changes will not be allowed.
It has been over 2 weeks since my Consular Section interview, when can I expect to receive my visa?;"The processing time of a visa application is at the discretion of the Consular Section. Please visit https://ceac.state.gov/CEAC to check the status of your application. If it has been more than 5 business days since your visa was issued and you still have not received a courier shipping number, please follow the instructions on the Contact Us page.
"
Can I expedite the courier return of my visa or passport?;"No. Once the Consular Section passes the document(s) to the courier, the shipment may take 1-3 business days for delivery.
"
"Can I submit my visa application documents by mail?
";You can only submit your visa application document to the Consular Section if you receive instructions to do so at the end of the visa appointment scheduling flow. For information on who qualifies for the submitting visa application documents by mail, please see https://ais.usvisa-info.com/en-it/niv/information/courier#courier_send
How do I send additional documents for my visa application?;"You can only send additional documents to the Consular Section if you received a letter or an email with specific instructions including the list of required documents to be mailed. To send the documents to the Consular Section free of charge, please follow the instructions you received to print the Courier-in Authorization Certificate from this website. If you experience issues printing the Courier-in Authorization Certificate, please follow the instructions for Document Delivery Issues on the ""Contact Us"" page of this website. For a list of the authorized document drop-off locations visit: https://ais.usvisa-info.com/en-it/niv/information/courier#courier_send"
How do I track document delivery status?;"Sign-in to your account and click on the Courier Shipping Number link under Status. The page will open to the delivery status. If no Courier Shipping Number appears on your status, your passport has not been processed by the courier and may still be processed. After attending the U.S. Consular Section interview, you may track the adjudication status of your visa application at https://ceac.state.gov/CEAC or, if applicable, follow any local instructions given to you at the interview. If there are further concerns or issues with the return of your documents or if it has been more than 5 business days since your visa was issued and a Courier Shipping Number is still not available, please follow the instructions for Document Delivery Issues on the ""Contact Us"" page of this website.
"
Where can I see the latest travel restrictions for foreigners entering the United States?;During the global Covid-19 pandemic, the U.S. Government has imposed restrictions and requirements that might affect travel to the United States. For the latest information from the U.S. Department of State regarding visa issues and travel, please visit: https://travel.state.gov/content/travel/en/News/visas-news.html
"I am vaccinated, should I still provide a negative test at the port of entry or is the proof of vaccination enough?

";U.S. entry requirements change frequently. It is the responsibility of each traveler to be familiar with current entry requirements. Please refer to the entry requirements specified at the Center for Disease Control and Prevention website: https://wwwnc.cdc.gov/travel.
I have an urgent need to travel to the United States, but there are no visa appointments available. How can I request an urgent visa appointment?;"You can request an expedited appointment. To request an expedited appointment, first schedule a regular appointment on the closest available date. Then, sign-in to your account, click “Continue”, select ""Request Expedite"" and follow the instructions. Expedited Appointments will only be granted at the Consular Section’s discretion. Circumstances that may be considered for expedited appointments include:

An immediate relative's death, grave illness or life threatening accident taking place in the United States.
Urgent medical treatment for the applicant or their minor child.
An applicant for a student or exchange visitor (F/M/J) visa whose I-20 or DS-2019 has a start date that is earlier than the first available visa appointment.
An unexpected need to travel to the United States for urgent business purposes that is occurring within 10 days after the first available visa appointment.
An unexpected visit that is of significant cultural, political, journalistic, sporting or economic importance that is occurring within 10 days after the first available visa appointment.
Circumstances considered for expedited appointments may vary. When you request an expedited appointment, you will see the list of acceptable circumstances in the country where you are applying for a visa"
Where can I find the DS-160?;Access the DS-160 here, by clicking https://ceac.state.gov/GenNIV/Default.aspx
What documents do I need to have with me while I complete the DS-160?;"You should have the following documents available while you complete your DS-160:

Passport
Travel itinerary, if you have already made travel arrangements.
Dates of your last five visits or trips to the United States, if you have previously travelled to the United States. You may also be asked for your international travel history for the past five years. 
Résumé or Curriculum Vitae - You may be required to provide information about your current and previous education and work history. 
Other Information - Some applicants, depending on the intended purpose of travel, will be asked to provide additional information when completing the DS-160.
Some applicants will need to have additional information and documents handy while completing the DS-160:

Students and Exchange Visitors (F, J, and M): You will be asked to provide your SEVIS ID, which is printed on your I-20 or DS-2019, so you should have this form available when completing your DS-160. You also will be asked to provide the address of the school/program at which you intend to study. This information should also be on your I-20 or DS-2019 form. 
Petition-based Temporary Workers (H-1B, H-2, H-3, CW1, L, O, P, R, E2C): You should have a copy of your I-129 available when completing your DS-160. 
Other Temporary Workers: You will be asked for information about your employer, including the employer’s address, while completing your DS-160."
Are all questions on the DS-160 mandatory?;"Most questions are mandatory and must be answered in the spaces provided. You may leave spaces blank when the questions are marked “optional.” You may answer a question with “Does Not Apply,” when that question does not apply to you; however, all other questions must be answered. The system will not allow you to submit an application with any mandatory questions left unanswered. If you do not complete a mandatory question, the system will display an error message and require you to answer the question before continuing with the application. If you do not answer questions that apply to your circumstances and/or purpose of travel, the system will not accept your application."
How do I sign the DS-160 form?;"You electronically sign your DS-160 by clicking the “Sign Application” button at the end of the form. Failure to sign may result in termination of the application. Your electronic signature certifies that you have read and understood the questions in the application and that your answers are true and correct to the best of your knowledge and belief. The submission of an application containing any false or misleading statements may result in the permanent refusal of a visa or denial of entry into the United States. All declarations made in the application are unsworn declarations made under penalty of perjury.

Unless you are exempted from appearing in person, your fingerprints will be electronically scanned on the day of your interview. By providing your fingerprints, you will again certify that that you have answered all questions on the DS-160 truthfully and to the best of your knowledge, and that you will tell the truth during your visa interview. You will be directed to read the following statement prior to having your fingerprints scanned:

“By submitting my fingerprint, I am certifying under penalty of perjury that I have read and understood the questions in my visa application and that all statements that appear in my visa application have been made by me and are true and complete to the best of my knowledge and belief.

Furthermore, I certify under penalty of perjury that I will tell the truth during my interview and that all statements made by me during my interview will be complete to the best of my ability.”
"
How can I save my application?;You can save your application or return to a partially completed application. When you begin a new form, you will be issued a unique application identification (ID) number after selecting and answering a security question. Once you have your application ID number and have selected and answered a security question, you may exit the application and return to it later. You must have your application ID to return to your application. To save your form to the Consular Electronic Application Center website, click the “Next” button at the bottom of each page you complete. You have 30 days to return to a partially completed application. To access your application after 30 days, you must save it to your computer hard drive or a disk.
Can I stop in the middle of the application and return to it later?;"You can save your application or return to a partially completed application. When you begin a new form, you will be issued a unique application identification (ID) number after selecting and answering a security question. Once you have your application ID number and have selected and answered a security question, you may exit the application and return to it later. You must have your application ID to return to your application. To save your form to the Consular Electronic Application Center website, click the “Next” button at the bottom of each page you complete. You have 30 days to return to a partially completed application. To access your application after 30 days, you must save it to your computer hard drive or a disk.
"
I apply for U.S. visas often. Can I reuse the DS-160?;"Yes, you can use information from a previously submitted DS-160 to populate some fields on a new form. There are two ways that you can do this. First, if you plan to apply for a visa in the future, save your DS-160 to your hard drive or a disk using the instructions in the FAQ above. When you go to apply for your new visa you can then select “Option B-Upload a Previously Saved Application” on the Getting Started page. Alternately, if your previous visa application was submitted after November 1, 2010, you can select “Option C-Retrieve Application,” enter your previous visa application ID, and then hit “Create a New Application.” Your personal information will then populate the form. Be careful to check that all previously submitted information is current and accurate.
"
If I lose my internet connection will my application be lost?;All information is automatically saved when each page is completed, so your application will not be lost. You will need to enter the application ID number, and answer other questions as prompted, to retrieve your application. Once your application has been retrieved, it will begin at the last page you completed. You will be able to edit previous pages, if needed.
If the application times out will my application be lost?;All information is automatically saved when each page is completed, so your application will not be lost. You will need to enter the application ID number, and answer other questions as prompted, to retrieve your application. Once your application has been retrieved, it will begin at the last page you completed. You will be able to edit previous pages, if needed.
After I have my visa, will I be able to enter the United States?;A visa does not guarantee entry into the United States. A visa allows a foreign citizen to travel to the U.S. port-of-entry, and the Department of Homeland Security U.S. Customs and Border Protection (CBP) immigration inspector authorizes or denies admission to the United States. See Admissions on the CBP website.
Can I travel to the United States without a visa?;You can travel to the United States without a visa only if you meet all the requirements for the Visa Waiver Program. To check if you can travel under the Visa Waiver Program please follow this link: https://it.usembassy.gov/visas/visa-waiver-program/esta/
Do I need ESTA?;"To determine if your passport meets VWP requirements, please check here: or https://esta.cbp.dhs.gov/. To answer your other questions about the Visa Waiver Program and ESTA, please visit the website: https://esta.cbp.dhs.gov/

Please refer to the Travel.State.Gov informational website to answer questions about travel under the Visa Waiver Program: https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html"
Can I travel under the Visa Waiver Program if I come back before the passport’s expiration date?;"To travel under the Visa Waiver Program your passport should have a 6 month validity beyond the date of exit from the United States. A traveler with an expired passport is ineligible for VWP admission.
For more details visit https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html
"
My passport has expired, but I have a valid visa in it. Can I transfer the visa into my new passport?;Visas cannot be transferred from one passport to another. You can travel with your new passport together with your old one with the visa in it or else you can apply for a new visa by following the normal procedure
Do I need ESTA if I have a valid visa?;If you already have a B1/B2 or any other valid visa and you are traveling for the purpose for which it was issued, you do not need to apply for an ESTA authorization.
Do I need ESTA to enter the United States by land?;A Visa Waiver Program traveler at a land border is not required to possess a valid ESTA approval. If you are arriving by air or sea, you do need to apply for ESTA. Please refer to the Travel.State.Gov informational website to answer questions about travel under the Visa Waiver program: https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html
How many times can I travel to the United States under the Visa Waiver Program?;There is no limit to the number of times you may travel visa free under the Visa Waiver Program in any given period. There is also no minimum period of time you are required to remain outside the U.S. before reapplying for admission. However, if you are a frequent traveler to the United States you should be sure to carry with you for presentation to U.S. Immigration evidence of your residence abroad to which you intend return at the end of your visit together with evidence of funds sufficient for your support while in the United States. If the immigration inspector is not convinced that you are a bona fide visitor for business or tourism, you can be denied entry.
Is there a set period of time I am required to remain outside the U.S. before returning?;"There is no limit to the number of times you may travel visa free under the Visa Waiver Program in any given period. There is also no minimum period of time you are required to remain outside the U.S. before reapplying for admission. However, if you are a frequent traveler to the United States you should be sure to carry with you for presentation to U.S. Immigration evidence of your residence abroad to which you intend return at the end of your visit together with evidence of funds sufficient for your support while in the United States. If the immigration inspector is not convinced that you are a bona fide visitor for business or tourism, you can be denied entry.
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My ESTA was denied. What should I do now?;If your ESTA authorization was denied, you must apply for a visa. To access visa application information and/or to schedule appointments using the Self Service internet option, please go to http://usvisa-info.com and follow the instructions
How long does it take to issue a visa?;In most cases average total processing time, including passport pass-back through the official courier, is between 5 and 7 working days from the day of the interview. However it is advisable for travelers to apply for their visas as early as possible in case additional processing time is required.
How long is a visa valid?;Unless previously canceled, a visa is valid until its expiration date. To check your visa validity please see the “Expiring Date” on the visa itself. The length of stay is determined by the DHS at the time of entry according to the type of visa and purpose of travel. For more details on this regard please see https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html
How long can I stay in the United States using my visa?;Unless previously canceled, a visa is valid until its expiration date. To check your visa validity please see the “Expiring Date” on the visa itself. The length of stay is determined by the DHS at the time of entry according to the type of visa and purpose of travel. For more details on this regard please see https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html
I am not Italian. Can I apply for a visa in Italy?;Yes, you may. However, visa applicants are more likely to be successful in obtaining a visa if they apply in their home country or country of legal permanent residence rather than in a third country. The reason for this is because visa applicants are expected to provide evidence that they are intending to return to their country of residence after a temporary visit to the United States. Therefore, applicants can most likely provide proof of “binding” or sufficient ties if they apply in their home country or permanent residence abroad. https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html
Can I work under the Visa Waiver Program?;"No. You are not allowed to work in the U.S. under the Visa Waiver Program. The Visa Waiver Program (VWP) enables nationals of certain countries to travel to the United States for tourism or business (meetings and conferences) for stays of 90 days or less without obtaining a visa, as long as they meet specific requirements.
Those who are seeking employment in the U.S. must apply for a specific visa. The Immigration and Nationality Act provides several categories of nonimmigrant visas for a person who wishes to work temporarily in the United States. Please visit https://usvisa-info.com"
I just found a job in the U.S. Can I adjust my status from the Visa Waiver Program?;No. It is not possible to adjust status from the VWP. Travelers who have been granted access to the U.S. under the VWP must leave the country within 90 days. You can apply for a nonimmigrant temporary worker visa when you return to your country of residence.
Can I get a visa once in the United States?;No. You need to get your visa before traveling. A visa allows a foreign citizen to travel to the U.S. as far as the port of entry (airport or land border crossing) and ask the immigration officer for permission to enter the country. Only the immigration officer has the authority to permit you to enter the United States. He or she decides how long you can stay for any particular visit.
Do I need to attend an interview to get my visa?;"Most applicants between the ages of 14 and 79 (inclusive) must appear in person for an interview at a U.S. Consulate. Applicants younger than 14 or older than 79 who are neither citizens nor permanent residents of the country in which they are applying must also appear in person.
If you are applying for the same visa classification within 12 months of the expiration of your previous visa, and you have previously provided a full set of 10 fingerprints at a Consulate, you may be eligible for a waiver of the personal appearance/interview"
"What happens if I cannot attend the interview for my visa on the appointment date?
";If it is impossible to attend the interview on the date you scheduled you can reschedule your appointment through the online system at https://usvisa-info.com. Another person cannot attend your appointment. The appointment is applicant-specific and non-transferable. Only the person(s) scheduled will be allowed to enter the Consulate.
Can I give the appointment to get my visa to someone else to attend instead?;If it is impossible to attend the interview on the date you scheduled you can reschedule your appointment through the online system at https://usvisa-info.com. Another person cannot attend your appointment. The appointment is applicant-specific and non-transferable. Only the person(s) scheduled will be allowed to enter the Consulate.
"Can I enter the United States on my student visa before school begins?
";U.S. Department of Homeland Security regulations state that holders of F, M and J Nonimmigrant visas will not be admitted to the United States until a date 30 days or less prior to the beginning of your program date, or start date, as given on your form I-20 (for F or M visas) or DS-2019 (for J visas). Please consider that date carefully when making your travel plans to the United States.
Can I enter the United States on my exchange visitor visa before my exchange program begins?;U.S. Department of Homeland Security regulations state that holders of F, M and J Nonimmigrant visas will not be admitted to the United States until a date 30 days or less prior to the beginning of your program date, or start date, as given on your form I-20 (for F or M visas) or DS-2019 (for J visas). Please consider that date carefully when making your travel plans to the United States.
Can I take a holiday after I have completed my studies?;"If you have an F-1 visa you may remain in the United States for up to 60 days at the end of your studies; if you have an M-1 visa you may remain for up to 30 days, or in total one year from your date of admission, whichever is shorter. Holders of J-1 visas may remain for up to 30 days. If you wish to remain longer, you will be required to apply for an adjustment of status from F-1/M-1/J-1 to B-2 with the Department of Homeland Security having jurisdiction over your place of residence."
I applied for a visa but my application was refused. Can I get my money back?;The application fee is for the processing costs and is therefore not refundable. If your application was refused under Section 214(b) and you choose to reapply for a visa, whether at this Embassy or elsewhere, you will be required to pay the application fee again.
My application was refused under Section 214(b), I would like my case reviewed.;"A written explanation of the reasons why you were unable to establish your eligibility for a visa was handed to you on the day of the visa interview. As your application has been refused under Section 214(b), there is no review process or appeal.
Once a case is closed the Consular Section cannot take any further action. If you feel that you omitted evidence material to the visa decision, the proper course of action is to reapply for a visa."
Does the E visa application package have to be limited to 80 pages, no exceptions?;Yes. Due to internet limitations and server capacity, we must limit you to only 80 pages on the initial submission. Experience has shown most successful E visa applicants can show what is required in 40 double sided pages. If we need more information, we will ask you or your attorney to bring these documents to your consular interview. Again, there is NO exception to the initial submission requirement. Packages which do not comply will not be accepted.
When is the Consulate open?;"U.S. Citizen Services

Emergency Services Monday through Friday 8:30am – 12:00pm (walk-in)
Non-Emergency Services (e.g. renewal of U.S. passports, Consular Reports of Birth Abroad and notarials) by appointment only. Please click here to schedule an appointment https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
For general inquiries, please e-mail: uscitizensrome@state.gov or fax (+39) 06-4674-2244
FBU Rome
You can contact the Federal Benefits Unit in Rome through the online inquiry form.
"
When is the passport office open?;"U.S. Citizen Services

Emergency Services Monday through Friday 8:30am – 12:00pm (walk-in)
Non-Emergency Services (e.g. renewal of U.S. passports, Consular Reports of Birth Abroad and notarials) by appointment only. Please click here to schedule an appointment https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
For general inquiries, please e-mail: uscitizensrome@state.gov or fax (+39) 06-4674-2244
FBU Rome
You can contact the Federal Benefits Unit in Rome through the online inquiry form."
When is the Embassy open?;"U.S. Citizen Services

Emergency Services Monday through Friday 8:30am – 12:00pm (walk-in)
Non-Emergency Services (e.g. renewal of U.S. passports, Consular Reports of Birth Abroad and notarials) by appointment only. Please click here to schedule an appointment https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
For general inquiries, please e-mail: uscitizensrome@state.gov or fax (+39) 06-4674-2244
FBU Rome
You can contact the Federal Benefits Unit in Rome through the online inquiry form."
What are the passport office working hours?;"U.S. Citizen Services

Emergency Services Monday through Friday 8:30am – 12:00pm (walk-in)
Non-Emergency Services (e.g. renewal of U.S. passports, Consular Reports of Birth Abroad and notarials) by appointment only. Please click here to schedule an appointment https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
For general inquiries, please e-mail: uscitizensrome@state.gov or fax (+39) 06-4674-2244
FBU Rome
You can contact the Federal Benefits Unit in Rome through the online inquiry form."
What are the Consulate working hours?;"U.S. Citizen Services

Emergency Services Monday through Friday 8:30am – 12:00pm (walk-in)
Non-Emergency Services (e.g. renewal of U.S. passports, Consular Reports of Birth Abroad and notarials) by appointment only. Please click here to schedule an appointment https://evisaforms.state.gov/acs/default.asp?postcode=RME&appcode=1
For general inquiries, please e-mail: uscitizensrome@state.gov or fax (+39) 06-4674-2244
FBU Rome
You can contact the Federal Benefits Unit in Rome through the online inquiry form."