User1: Someone make it so I can do !ot,u,punctuation,stopfailingattypinglawd > user
User2: !ot,u,punctuation,stopfailingattypinglawd is <reply> Sigh
User3: I'll remember that, Jordan_U
User2: !ot,u,punctuation,stopfailingattypinglawd
User3: Sigh
User2: !forget ot,u,punctuation,stopfailingattypinglawd
User3: I'll forget that, Jordan_U
User4: hi all
User4: greetings!
User4: can I know why my nick is banned in #ubuntu ?
User1: I don't know whether you caught my reply in #ubuntu, but your shell provider is banned from #ubuntu because of abuse.
User4: how can i fix it?
User1: i.e., the ban is on bshellz.net, not you.
User1: !shells
User3: Is your shell provider banned in Ubuntu channels? See https://wiki.ubuntu.com/IRC/ShellPolicy for shell provider requirements and how to resolve the situation with your provider.
User4: User1 is that mean i'm not allowed to use this shell? i didn't do anything wrong
User1: User4 Correct, clients on bshellz.net cannot join #ubuntu.
User4: i see... why don't u just ban specific abusive user? since not all bshellz.net user are bad
User1: User4 because bshellz has a lax account policy that allows ban evaders to create multiple accounts, and our operator team does not have faith in bshellz' administrators' willingness to respond to such cases.
User1: That multiple bshellz users have tried to get bshellz administration to talk to us about this and it has not thusfar happened is a demonstration of that.
User1: (well, our IRC Council, not "us")
User5: hi ApOgEE
User4: hi faizul
User5: ApOgEE, demo duk wak genamo sinih ?
User1: User5 #ubuntu-ops is for resolution of bans in core channels, all of which are English-speaking. How can I help you?
User4: User5 i'm trying to resolve my shell issue here. Sek ni tok wi kawe guno bshellz.net. keno banned. Natey apo la
User5: ApOgEE, ok. good luck. bytheway, thanks rww
User1: o.O
User4: User1 can i help to talk with bshellz administrator to resolve this? Actually, what did they have to do to fix this issue.
User1: As the page ubottu linked says, "If you are a host or network provider administrator and your host or network is banned, please join #ubuntu-ops or contact the Ubuntu IRC Council in order to resolve the issue and ensure compliance."
User1: I'd recommend the latter, personally.
User4: is that means that i should ask the admin to come here?
User1: User4 I'd recommend having them email jared01@example.com instead, giving the tendency of them and IRCC to not be around.
User6: User1 We are around, just not 24/7. Emailing the ML allows us all to see it, gives us a nice record of the conversation, and would probably be useful in this situation (there is a rather long bshellz history)
User1: Yay, my diabolical plan to ferret out an IRCC member by complaining about IRCC members succeeded ;P
User4: i see
User7: User4 Please don't idle in here
User4: User5 freq = (phase velocity) / (wavelength)ok sorry
User4: i'm trying to cantact them
User4: ups... wrong paste
User4: thanks rww and nhandler ... i hape i can resolve my issue
User8: How do you choose your channel operators?
User9: !canibeanop
User3: If you are interested in joining the Ops team, take a look at both http://www.siltala.net/2010/03/24/ops-teams-applications-announcement/ and https://wiki.ubuntu.com/IRC/IrcTeam/OperatorRequirements for info on the process and requirements.  You can also learn about what the job entails from people in #ubuntu-irc.
User8: Tm_T, Thank you.
User9: np (:
User10: User8 is there something more we can help you with?
User8: jussi, not at the moment, thanks. I've already done most of the requirements to appy for an operator position. I now only have to apply to the team on launchpad.
User10: User8 ok, great. Please be reminded that htis channel is no idle, as per the toopic :)
User8: jussi, unless of course, you know of something that is commonly forgotten, and you think there might actually be more
User8: jussi, no problem. Thanks!
User9: User11 thanks, didn't notice that
User11: not a problem
User12: bug 749660
User3: Error: Launchpad bug 749660 could not be found
User12: bah!
User11: it really frustrates me when people post a forum link and say "help with this"
User11: I know it can be used to show helpful information, but it just seems like lazy
User13: maybe a small intro like "i'm having problems with X, see details at LINK" would help that, aye?
User11: I think it's just me personally, I don't like it
User13: i don't personally like *forums*
User11: aspects of it annoyme, in that you've posted it on the forums, let the forums help rather than drag IRC in, plus the ammount of just utter random poor advice ruins the thread, then to just stick it in IRC seems lazy
User11: I personlly don't like many aspects of it, but I suspect a large part of that is me being unreasonable with my personal standards
User13: i suppose forums are great for people with ADHD or those who just can't spend ages in front of the computer. you get to ask the question, and people will probably answer, and when you get back, the information is right there
User14: there's a factoid for that iirc
User15: !here
User3: Please give at least an overview of your problem *here* (all in one line) - you will get a much greater audience. If you have to use more than 3 lines, please use http://paste.ubuntu.com
User11: !find mdadm
User3: Found: mdadm
User11: !info mdadm
User3: mdadm (source: mdadm): tool to administer Linux MD arrays (software RAID). In component main, is optional. Version 91.69.162.6-1ubuntu16 (maverick), package size 231 kB, installed size 660 kB
User3: In ubottu, ActionParsnip said: !gyachi is Gyachi is a Yahoo client with voice support. To install in natty please see this guide: http://www.ubuntugeek.com/how-to-install-gyachi-on-ubuntu-11-04-natty-using-ppa.html
User10: actually, I like that one, as we reasonably often get people asking about yahoo and voice. any peoples who disagree?
User12: I disagree only because I dont like that website
User10: User12 oh, yeah, apart from that
User15: I'm not so sure we should be adding natty-only factoids just yet.
User10: User15 another good point.
User16: we refer to $random_website for factoids? i don't like that at all
User17: well, "we" are supposed to review the website before accepting a factoid, and anyone can always copy+paste to help.u.c (as long as copyright allows)
User16: its more that putting things on random website removes control, for something that is supposed to be good information, that seems like a bad idea to me
User15: Well, we probably should go through the factoids that we do have at some point.
User17: just because something isn't on help.u.c does not necessarily make it bad, but I'd prefer to copy it there
User15: Right.  There are some good external sources out there.
User10: like psychocats is usually ok
User14: guessing webupd8's haguichi would be even less acceptable
 * popey shudders
User15: I was just thinking (oh no!), I'm not sure if this is even applicable for the stuff we run, but would it make sense to have a nagios/similar instance plus some custom plugins to monitor the status of all of our bots plus whatever data we can get about freenode's state externally?
User10: what is nagios?
User12: o_O
 * jussi googles
User15: Its a monitoring package.
User14: nagios3-core
User15: Maybe thats a bit heavy, there are similar things, I just don't remember their names right now.
User10: User15 hrm, Im not sure we want to monitor the whole machines/vps instances the bots run on - there is a host of other stuff running on them also. if its just monitoring the bot processes, I dont see too many advantages of having this?
User10: ie. what problem would this solve?
User15: User10 times where we don't realize a bot has died and we need to scramble to get another one up.
User10: User15 so just an email if the bot dies? or is there more to it than that?
User15: User10 I was thinking more of a dashboard of irc status stuff.
User15: User10 Let me think of some more ideas and maybe throw something together externally to see if this would be helpful.
User15: Mabye I'm just trying to overanalyze a solution to something that isn't a problem.
User10: ok
User10: Just remember the servers the bots run on arent exclusively for the bots
User15: User10 No, I completely understand that.
User10: on the subject of ideas, I was thinking of someway of automating the removal of people from here who idle - If we used a bot for that then it would feel a lot less personal and more like oh, the bot removed me, not damn, I got kicked by $operator, nasty person. Its a perception thing only though. Perhaps if a non identified person hasnt spoke for 15 mins they get removed? (with some nicks excepted). or something like that?
User10: thoughts?
User12: what if they auto rejoin
User10: User12 most clients dont auto rejoin on remove, but then it would be up to a op to sort it
User14: seems like another unnecessary layer of complexity
User15: Have we been having problems with non-ops idling here?
User14: not since most of them have been made ops
User15: User14 :P
User14: :)
User10: haha
User10: its just something Ive noticed over time, but if you feel there is no issue, then ok :)
User6: I think for the most part, the OPs are fine about catching idling users. As long as they include a nice explanation for the removal as a message, I think it is fine. A bot sounds like overkill. But we should get a bit more strict about making people (especially our OPs) be identified to be in here. If they aren't identified, you really can't be certain they are who you think they are
User11: council, any joy on updating/writing the problem user / blanket ban policy ?
User11: (council members I should say)
User15: I'm trying to figure out what Dragonbut is even asking
User11: noise
User15: whatever.
User11: waste of time
User15: @mark #ubuntu Dragonbut
User3: The operation succeeded.
User11: good call
User11: he marked me as partially useful
User15: %mark ikonia this person is partially useful
User11: ha
User18: User11 can you make me a grilled cheese sandwich and a jet-pack?
User11: no
User11: I am only partially useful
User18: how about just the sandwich?
User18: ;)
User11: ok
User18: you are, indeed, partially useful.
 * mneptok makes a notation on his "list"
User11: I give in, too much random advice in #ubuntu at the moment
User11: someone has a problem with gnome-keyring and the advice is "use seahorse"
User11: ood, autobleh didn't place a forward
User11: !motu
User3: motu is short for Masters of the Universe. The brave souls who maintain the packages in the Universe section of Ubuntu. See  http://wiki.ubuntu.com/MOTU
User11: !packaging
User3: The packaging guide is at http://wiki.ubuntu.com/PackagingGuide - See https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages for information on getting a package integrated into Ubuntu - Other developer resources are at https://wiki.ubuntu.com/UbuntuDevelopment - See also !backports
User7: ^^ ray24
User11: I look forward to him rejoining with a ray of sunshine then
User7: see if he is in a better mood today
User10: we have a lot of bans in here at the moment, if you own one, please review
User7: User10 there are several I set but that was due to a oops by elky and we reset them
User7: so I don't "own" them all
User10: yeah, there shouldnt be bans in here for more than a few days unless its something really bad.
User11: oly562/bacta/aborticide are one's I'd not like to see removed and more time wasting with them
User7: agreed
User15: oops
User7: hmm
User7: err
User15: nice
User7: how do I list q's again?
User17: /mode #ubuntu-ops =q
User15: 0
User7: q list is 0
User17: I emptied most of it
User17: probably a good idea to check the q's in #u too
User19: can i set some modes too
User19: i wanna set modes
User19: thanks jussi, but was having dinner ;)
User15: meh, I'm out for a bit.
 * LjL pats picipici on the back
User20: please have a look at YankDownUnder in #u, his advice seem a bit off the mark...
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