Daily Papers

Existing visual perception systems focus on region-level segmentation in single-turn dialogues, relying on complex and explicit query instructions. Such systems cannot reason at the pixel level and comprehend dynamic user intent that changes over interaction. Our work tackles this issue by introducing a novel task, Pixel-level Reasoning Segmentation (Pixel-level RS) based on multi-turn conversations, tracking evolving user intent via multi-turn interactions for fine-grained segmentation. To establish a benchmark for this novel task, we build a Pixel-level ReasonIng Segmentation Dataset Based on Multi-Turn Conversations (PRIST), comprising 24k utterances from 8.3k multi-turn conversational scenarios with segmentation targets. Building on PRIST, we further propose MIRAS, a Multi-turn Interactive ReAsoning Segmentation framework, integrates pixel-level segmentation with robust multi-turn conversation understanding, generating pixel-grounded explanations aligned with user intent. The PRIST dataset and MIRSA framework fill the gap in pixel-level reasoning segmentation. Experimental results on the PRIST dataset demonstrate that our method outperforms current segmentation-specific baselines in terms of segmentation and LLM-based reasoning metrics. The code and data are available at: https://github.com/ccccai239/PixelRIST.

Arabic is a highly diglossic language where most daily communication occurs in regional dialects rather than Modern Standard Arabic. Despite this, machine translation (MT) systems often generalize poorly to dialectal input, limiting their utility for millions of speakers. We introduce Alexandria, a large-scale, community-driven, human-translated dataset designed to bridge this gap. Alexandria covers 13 Arab countries and 11 high-impact domains, including health, education, and agriculture. Unlike previous resources, Alexandria provides unprecedented granularity by associating contributions with city-of-origin metadata, capturing authentic local varieties beyond coarse regional labels. The dataset consists of multi-turn conversational scenarios annotated with speaker-addressee gender configurations, enabling the study of gender-conditioned variation in dialectal use. Comprising 107K total samples, Alexandria serves as both a training resource and a rigorous benchmark for evaluating MT and Large Language Models (LLMs). Our automatic and human evaluation of Arabic-aware LLMs benchmarks current capabilities in translating across diverse Arabic dialects and sub-dialects, while exposing significant persistent challenges.

Vision-and-Language Models (VLMs) have shown impressive capabilities on single-turn benchmarks, yet real-world applications often demand more intricate multi-turn dialogues. Existing multi-turn datasets (e.g, MMDU, ConvBench) only partially capture the breadth and depth of conversational scenarios encountered by users. In this work, we introduce MultiVerse, a novel multi-turn conversation benchmark featuring 647 dialogues - each averaging four turns - derived from a diverse set of 12 popular VLM evaluation benchmarks. With 484 tasks and 484 interaction goals, MultiVerse covers a wide range of topics, from factual knowledge and perception to advanced reasoning tasks such as mathematics and coding. To facilitate robust assessment, we propose a checklist-based evaluation method that leverages GPT-4o as the automated evaluator, measuring performance across 37 key aspects, including perceptual accuracy, linguistic clarity, and factual correctness. We evaluate 18 VLMs on MultiVerse, revealing that even the strongest models (e.g., GPT-4o) achieve only a 50% success rate in complex multi-turn conversations, highlighting the dataset's challenging nature. Notably, we find that providing full dialogue context significantly enhances performance for smaller or weaker models, emphasizing the importance of in-context learning. We believe MultiVerse is a landscape of evaluating multi-turn interaction abilities for VLMs.

Multimodal large language models (MLLMs), built on large-scale pre-trained vision towers and language models, have shown great capabilities in multimodal understanding. However, most existing MLLMs are trained on single-turn vision question-answering tasks, which do not accurately reflect real-world human conversations. In this paper, we introduce MMDiag, a multi-turn multimodal dialogue dataset. This dataset is collaboratively generated through deliberately designed rules and GPT assistance, featuring strong correlations between questions, between questions and images, and among different image regions; thus aligning more closely with real-world scenarios. MMDiag serves as a strong benchmark for multi-turn multimodal dialogue learning and brings more challenges to the grounding and reasoning capabilities of MLLMs. Further, inspired by human vision processing, we present DiagNote, an MLLM equipped with multimodal grounding and reasoning capabilities. DiagNote consists of two modules (Deliberate and Gaze) interacting with each other to perform Chain-of-Thought and annotations respectively, throughout multi-turn dialogues. We empirically demonstrate the advantages of DiagNote in both grounding and jointly processing and reasoning with vision and language information over existing MLLMs.

Audio large language models (AudioLLMs) enable instruction-following over speech and general audio, but progress is increasingly limited by the lack of diverse, conversational, instruction-aligned speech-text data. This bottleneck is especially acute for persona-grounded interactions and dialectal coverage, where collecting and releasing real multi-speaker recordings is costly and slow. We introduce MENASpeechBank, a reference speech bank comprising about 18K high-quality utterances from 124 speakers spanning multiple MENA countries, covering English, Modern Standard Arabic (MSA), and regional Arabic varieties. Building on this resource, we develop a controllable synthetic data pipeline that: (i) constructs persona profiles enriched with World Values Survey-inspired attributes, (ii) defines a taxonomy of about 5K conversational scenarios, (iii) matches personas to scenarios via semantic similarity, (iv) generates about 417K role-play conversations with an LLM where the user speaks as the persona and the assistant behaves as a helpful agent, and (v) synthesizes the user turns by conditioning on reference speaker audio to preserve speaker identity and diversity. We evaluate both synthetic and human-recorded conversations and provide detailed analysis. We will release MENASpeechBank and the generated conversations publicly for the community.

Large language models (LLMs) exhibiting test-time scaling behavior, such as extended reasoning traces and self-verification, have demonstrated remarkable performance on complex, long-term reasoning tasks. However, the robustness of these reasoning behaviors remains underexplored. To investigate this, we conduct a systematic evaluation of multiple reasoning models across three scenarios: (1) problems augmented with lengthy, irrelevant context; (2) multi-turn conversational settings with independent tasks; and (3) problems presented as a subtask within a complex task. We observe an interesting phenomenon: reasoning models tend to produce much shorter reasoning traces (up to 50%) for the same problem under different context conditions compared to the traces produced when the problem is presented in isolation. A finer-grained analysis reveals that this compression is associated with a decrease in self-verification and uncertainty management behaviors, such as double-checking. While this behavioral shift does not compromise performance on straightforward problems, it might affect performance on more challenging tasks. We hope our findings draw additional attention to both the robustness of reasoning models and the problem of context management for LLMs and LLM-based agents.

Large Language Models are being increasingly deployed as the decision-making core of autonomous agents capable of effecting change in external environments. Yet, in conversational benchmarks, which simulate real-world customer-centric issue resolution scenarios, these agents frequently fail due to the cascading effects of incorrect decision-making. These challenges are particularly pronounced for open-source LLMs with smaller parameter sizes, limited context windows, and constrained inference budgets, which contribute to increased error accumulation in agentic settings. To tackle these challenges, we present the Failure-Aware Meta-Agentic (FAMA) framework. FAMA operates in two stages: first, it analyzes failure trajectories from baseline agents to identify the most prevalent errors; second, it employs an orchestration mechanism that activates a minimal subset of specialized agents tailored to address these failures by injecting a targeted context for the tool-use agent before the decision-making step. Experiments across open-source LLMs demonstrate performance gains up to 27% across evaluation modes over standard baselines. These results highlight that targeted curation of context through specialized agents to address common failures is a valuable design principle for building reliable, multi-turn tool-use LLM agents that simulate real-world conversational scenarios.

To increase social bonding with interlocutors, humans naturally acquire the ability to respond appropriately in a given situation by considering which conversational skill is most suitable for the response - a process we call skill-of-mind. For large language model (LLM)-based conversational agents, planning appropriate conversational skills, as humans do, is challenging due to the complexity of social dialogue, especially in interactive scenarios. To address this, we propose a skill-of-mind-annotated conversation dataset, named Multifaceted Skill-of-Mind, which includes multi-turn and multifaceted conversational skills across various interactive scenarios (e.g., long-term, counseling, task-oriented), grounded in diverse social contexts (e.g., demographics, persona, rules of thumb). This dataset consists of roughly 100K conversations. Using this dataset, we introduce a new family of skill-of-mind-infused LLMs, named Thanos, with model sizes of 1B, 3B, and 8B parameters. With extensive experiments, these models successfully demonstrate the skill-of-mind process and exhibit strong generalizability in inferring multifaceted skills across a variety of domains. Moreover, we show that Thanos significantly enhances the quality of responses generated by LLM-based conversational agents and promotes prosocial behavior in human evaluations.

Large Language Models (LLMs) have demonstrated impressive capabilities as intelligent agents capable of solving complex problems. However, effective planning in scenarios involving dependencies between API or tool calls-particularly in multi-turn conversations-remains a significant challenge. To address this, we introduce T1, a tool-augmented, multi-domain, multi-turn conversational dataset specifically designed to capture and manage inter-tool dependencies across diverse domains. T1 enables rigorous evaluation of agents' ability to coordinate tool use across nine distinct domains (4 single domain and 5 multi-domain) with the help of an integrated caching mechanism for both short- and long-term memory, while supporting dynamic replanning-such as deciding whether to recompute or reuse cached results. Beyond facilitating research on tool use and planning, T1 also serves as a benchmark for evaluating the performance of open-source language models. We present results powered by T1-Agent, highlighting their ability to plan and reason in complex, tool-dependent scenarios.

Web agents powered by Large Language Models (LLMs) have demonstrated remarkable abilities in planning and executing multi-step interactions within complex web-based environments, fulfilling a wide range of web navigation tasks. Despite these advancements, the potential for LLM-powered agents to effectively engage with sequential user instructions in real-world scenarios has not been fully explored. In this work, we introduce a new task of Conversational Web Navigation, which necessitates sophisticated interactions that span multiple turns with both the users and the environment, supported by a specially developed dataset named Multi-Turn Mind2Web (MT-Mind2Web). To tackle the limited context length of LLMs and the context-dependency issue of the conversational tasks, we further propose a novel framework, named self-reflective memory-augmented planning (Self-MAP), which employs memory utilization and self-reflection techniques. Extensive experiments are conducted to benchmark the MT-Mind2Web dataset, and validate the effectiveness of the proposed method.

This paper introduces OMAR: One Model, All Roles, a reinforcement learning framework that enables AI to develop social intelligence through multi-turn, multi-agent conversational self-play. Unlike traditional paradigms that rely on static, single-turn optimizations, OMAR allows a single model to role-play all participants in a conversation simultaneously, learning to achieve long-term goals and complex social norms directly from dynamic social interaction. To ensure training stability across long dialogues, we implement a hierarchical advantage estimation that calculates turn-level and token-level advantages. Evaluations in the SOTOPIA social environment and Werewolf strategy games show that our trained models develop fine-grained, emergent social intelligence, such as empathy, persuasion, and compromise seeking, demonstrating the effectiveness of learning collaboration even under competitive scenarios. While we identify practical challenges like reward hacking, our results show that rich social intelligence can emerge without human supervision. We hope this work incentivizes further research on AI social intelligence in group conversations.

Recent advancements in large language models (LLMs) have revolutionized their ability to handle single-turn tasks, yet real-world applications demand sophisticated multi-turn interactions. This survey provides a comprehensive review of recent advancements in evaluating and enhancing multi-turn interactions in LLMs. Focusing on task-specific scenarios, from instruction following in diverse domains such as math and coding to complex conversational engagements in roleplay, healthcare, education, and even adversarial jailbreak settings, we systematically examine the challenges of maintaining context, coherence, fairness, and responsiveness over prolonged dialogues. The paper organizes current benchmarks and datasets into coherent categories that reflect the evolving landscape of multi-turn dialogue evaluation. In addition, we review a range of enhancement methodologies under multi-turn settings, including model-centric strategies (contextual learning, supervised fine-tuning, reinforcement learning, and new architectures), external integration approaches (memory-augmented, retrieval-based methods, and knowledge graph), and agent-based techniques for collaborative interactions. Finally, we discuss open challenges and propose future directions for research to further advance the robustness and effectiveness of multi-turn interactions in LLMs. Related resources and papers are available at https://github.com/yubol-cmu/Awesome-Multi-Turn-LLMs.

Large Language Models (LLMs) are increasingly vulnerable to sophisticated multi-turn manipulation attacks, where adversaries strategically build context through seemingly benign conversational turns to circumvent safety measures and elicit harmful or unauthorized responses. These attacks exploit the temporal nature of dialogue to evade single-turn detection methods, representing a critical security vulnerability with significant implications for real-world deployments. This paper introduces the Temporal Context Awareness (TCA) framework, a novel defense mechanism designed to address this challenge by continuously analyzing semantic drift, cross-turn intention consistency and evolving conversational patterns. The TCA framework integrates dynamic context embedding analysis, cross-turn consistency verification, and progressive risk scoring to detect and mitigate manipulation attempts effectively. Preliminary evaluations on simulated adversarial scenarios demonstrate the framework's potential to identify subtle manipulation patterns often missed by traditional detection techniques, offering a much-needed layer of security for conversational AI systems. In addition to outlining the design of TCA , we analyze diverse attack vectors and their progression across multi-turn conversation, providing valuable insights into adversarial tactics and their impact on LLM vulnerabilities. Our findings underscore the pressing need for robust, context-aware defenses in conversational AI systems and highlight TCA framework as a promising direction for securing LLMs while preserving their utility in legitimate applications. We make our implementation available to support further research in this emerging area of AI security.

Recent advancements in large language models (LLMs) have significantly advanced text-to-SQL systems. However, most LLM-based methods often narrowly focus on SQL generation, neglecting the complexities of real-world conversational queries. This oversight can lead to unreliable responses, particularly for ambiguous questions that cannot be directly addressed with SQL. To bridge this gap, we propose MMSQL, a comprehensive test suite designed to evaluate the question classification and SQL generation capabilities of LLMs by simulating real-world scenarios with diverse question types and multi-turn Q&A interactions. Using MMSQL, we assessed the performance of popular LLMs, including both open-source and closed-source models, and identified key factors impacting their performance in such scenarios. Moreover, we introduce an LLM-based multi-agent framework that employs specialized agents to identify question types and determine appropriate answering strategies. Our experiments demonstrate that this approach significantly enhances the model's ability to navigate the complexities of conversational dynamics, effectively handling the diverse and complex nature of user queries. Our dataset and code are publicly available at https://mcxiaoxiao.github.io/MMSQL.

The rapid evolution of e-commerce has exposed the limitations of traditional product retrieval systems in managing complex, multi-turn user interactions. Recent advances in multimodal generative retrieval -- particularly those leveraging multimodal large language models (MLLMs) as retrievers -- have shown promise. However, most existing methods are tailored to single-turn scenarios and struggle to model the evolving intent and iterative nature of multi-turn dialogues when applied naively. Concurrently, test-time scaling has emerged as a powerful paradigm for improving large language model (LLM) performance through iterative inference-time refinement. Yet, its effectiveness typically relies on two conditions: (1) a well-defined problem space (e.g., mathematical reasoning), and (2) the model's ability to self-correct -- conditions that are rarely met in conversational product search. In this setting, user queries are often ambiguous and evolving, and MLLMs alone have difficulty grounding responses in a fixed product corpus. Motivated by these challenges, we propose a novel framework that introduces test-time scaling into conversational multimodal product retrieval. Our approach builds on a generative retriever, further augmented with a test-time reranking (TTR) mechanism that improves retrieval accuracy and better aligns results with evolving user intent throughout the dialogue. Experiments across multiple benchmarks show consistent improvements, with average gains of 14.5 points in MRR and 10.6 points in nDCG@1.

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the context-dependent user intent evolves across interactions, requiring contextual interpretation, query reformulation, and dynamic coordination between retrieval and generation. Existing studies usually follow static rewrite, retrieve, and generate pipelines, which optimize different procedures separately and overlook the mixed-initiative action optimization simultaneously. Although the recent developments in deep search agents demonstrate the effectiveness in jointly optimizing retrieval and generation via reasoning, these approaches focus on single-turn scenarios, which might lack the ability to handle multi-turn interactions. We introduce a conversational agent that interleaves search and reasoning across turns, enabling exploratory and adaptive behaviors learned through reinforcement learning (RL) training with tailored rewards towards evolving user goals. The experimental results across four widely used conversational benchmarks demonstrate the effectiveness of our methods by surpassing several existing strong baselines.

Recent researches have shown that Large Language Models (LLMs) are susceptible to a security threat known as Backdoor Attack. The backdoored model will behave well in normal cases but exhibit malicious behaviours on inputs inserted with a specific backdoor trigger. Current backdoor studies on LLMs predominantly focus on instruction-tuned LLMs, while neglecting another realistic scenario where LLMs are fine-tuned on multi-turn conversational data to be chat models. Chat models are extensively adopted across various real-world scenarios, thus the security of chat models deserves increasing attention. Unfortunately, we point out that the flexible multi-turn interaction format instead increases the flexibility of trigger designs and amplifies the vulnerability of chat models to backdoor attacks. In this work, we reveal and achieve a novel backdoor attacking method on chat models by distributing multiple trigger scenarios across user inputs in different rounds, and making the backdoor be triggered only when all trigger scenarios have appeared in the historical conversations. Experimental results demonstrate that our method can achieve high attack success rates (e.g., over 90% ASR on Vicuna-7B) while successfully maintaining the normal capabilities of chat models on providing helpful responses to benign user requests. Also, the backdoor can not be easily removed by the downstream re-alignment, highlighting the importance of continued research and attention to the security concerns of chat models. Warning: This paper may contain toxic content.

Generating natural and meaningful responses to communicate with multi-modal human inputs is a fundamental capability of Large Vision-Language Models(LVLMs). While current open-source LVLMs demonstrate promising performance in simplified scenarios such as single-turn single-image input, they fall short in real-world conversation scenarios such as following instructions in a long context history with multi-turn and multi-images. Existing LVLM benchmarks primarily focus on single-choice questions or short-form responses, which do not adequately assess the capabilities of LVLMs in real-world human-AI interaction applications. Therefore, we introduce MMDU, a comprehensive benchmark, and MMDU-45k, a large-scale instruction tuning dataset, designed to evaluate and improve LVLMs' abilities in multi-turn and multi-image conversations. We employ the clustering algorithm to ffnd the relevant images and textual descriptions from the open-source Wikipedia and construct the question-answer pairs by human annotators with the assistance of the GPT-4o model. MMDU has a maximum of 18k image+text tokens, 20 images, and 27 turns, which is at least 5x longer than previous benchmarks and poses challenges to current LVLMs. Our in-depth analysis of 15 representative LVLMs using MMDU reveals that open-source LVLMs lag behind closed-source counterparts due to limited conversational instruction tuning data. We demonstrate that ffne-tuning open-source LVLMs on MMDU-45k signiffcantly address this gap, generating longer and more accurate conversations, and improving scores on MMDU and existing benchmarks (MMStar: +1.1%, MathVista: +1.5%, ChartQA:+1.2%). Our contributions pave the way for bridging the gap between current LVLM models and real-world application demands. This project is available at https://github.com/Liuziyu77/MMDU.

Wearable devices such as smart glasses are transforming the way people interact with their surroundings, enabling users to seek information regarding entities in their view. Multi-Modal Retrieval-Augmented Generation (MM-RAG) plays a key role in supporting such questions, yet there is still no comprehensive benchmark for this task, especially regarding wearables scenarios. To fill this gap, we present CRAG-MM -- a Comprehensive RAG benchmark for Multi-modal Multi-turn conversations. CRAG-MM contains a diverse set of 6.5K (image, question, answer) triplets and 2K visual-based multi-turn conversations across 13 domains, including 6.2K egocentric images designed to mimic captures from wearable devices. We carefully constructed the questions to reflect real-world scenarios and challenges, including five types of image-quality issues, six question types, varying entity popularity, differing information dynamism, and different conversation turns. We design three tasks: single-source augmentation, multi-source augmentation, and multi-turn conversations -- each paired with an associated retrieval corpus and APIs for both image-KG retrieval and webpage retrieval. Our evaluation shows that straightforward RAG approaches achieve only 32% and 43% truthfulness on CRAG-MM single- and multi-turn QA, respectively, whereas state-of-the-art industry solutions have similar quality (32%/45%), underscoring ample room for improvement. The benchmark has hosted KDD Cup 2025, attracting about 1K participants and 5K submissions, with winning solutions improving baseline performance by 28%, highlighting its early impact on advancing the field.

Role-playing agents (RPAs) must simultaneously master many conflicting skills -- following multi-turn instructions, exhibiting domain knowledge, and adopting a consistent linguistic style. Existing work either relies on supervised fine-tuning (SFT) that over-fits surface cues and yields low diversity, or applies reinforcement learning (RL) that fails to learn multiple dimensions for comprehensive RPA optimization. We present MOA (Multi-Objective Alignment), a reinforcement-learning framework that enables multi-dimensional, fine-grained rubric optimization for general RPAs. MOA introduces a novel multi-objective optimization strategy that trains simultaneously on multiple fine-grained rubrics to boost optimization performance. Besides, to address the issues of model output diversity and quality, we have also employed thought-augmented rollout with off-policy guidance. Extensive experiments on challenging benchmarks such as PersonaGym and RoleMRC show that MOA enables an 8B model to match or even outperform strong baselines such as GPT-4o and Claude across numerous dimensions. This demonstrates the great potential of MOA in building RPAs that can simultaneously meet the demands of role knowledge, persona style, diverse scenarios, and complex multi-turn conversations.

As large language models (LLMs) evolve into sophisticated autonomous agents capable of complex software development tasks, evaluating their real-world capabilities becomes critical. While existing benchmarks like LoCoBench~qiu2025locobench assess long-context code understanding, they focus on single-turn evaluation and cannot capture the multi-turn interactive nature, tool usage patterns, and adaptive reasoning required by real-world coding agents. We introduce LoCoBench-Agent, a comprehensive evaluation framework specifically designed to assess LLM agents in realistic, long-context software engineering workflows. Our framework extends LoCoBench's 8,000 scenarios into interactive agent environments, enabling systematic evaluation of multi-turn conversations, tool usage efficiency, error recovery, and architectural consistency across extended development sessions. We also introduce an evaluation methodology with 9 metrics across comprehension and efficiency dimensions. Our framework provides agents with 8 specialized tools (file operations, search, code analysis) and evaluates them across context lengths ranging from 10K to 1M tokens, enabling precise assessment of long-context performance. Through systematic evaluation of state-of-the-art models, we reveal several key findings: (1) agents exhibit remarkable long-context robustness; (2) comprehension-efficiency trade-off exists with negative correlation, where thorough exploration increases comprehension but reduces efficiency; and (3) conversation efficiency varies dramatically across models, with strategic tool usage patterns differentiating high-performing agents. As the first long-context LLM agent benchmark for software engineering, LoCoBench-Agent establishes a rigorous foundation for measuring agent capabilities, identifying performance gaps, and advancing autonomous software development at scale.

The key-value (KV) cache is a foundational optimization in Transformer-based large language models (LLMs), eliminating redundant recomputation of past token representations during autoregressive generation. However, its memory footprint scales linearly with context length, imposing critical bottlenecks on GPU memory capacity, memory bandwidth, and inference throughput as production LLMs push context windows from thousands to millions of tokens. Efficient KV cache management has thus become a first-order challenge for scalable LLM deployment. This paper provides a systematic review of recent KV cache optimization techniques, organizing them into five principal directions: cache eviction, cache compression, hybrid memory solutions, novel attention mechanisms, and combination strategies. For each category we analyze the underlying mechanisms, deployment trade-offs, and empirical performance across memory reduction, throughput, and model accuracy metrics. We further map techniques to seven practical deployment scenarios, including long-context single requests, high-throughput datacenter serving, edge devices, multi-turn conversations, and accuracy-critical reasoning, providing actionable guidance for practitioners selecting among competing approaches. Our analysis reveals that no single technique dominates across all settings; instead, the optimal strategy depends on context length, hardware constraints, and workload characteristics, pointing toward adaptive, multi-stage optimization pipelines as a promising direction for future research.

The recent success of Large Language Models (LLMs) has had a significant impact on the healthcare field, providing patients with medical advice, diagnostic information, and more. However, due to a lack of professional medical knowledge, patients are easily misled by generated erroneous information from LLMs, which may result in serious medical problems. To address this issue, we focus on tuning the LLMs to be medical assistants who collaborate with more experienced doctors. We first conduct a two-stage survey by inspiration-feedback to gain a broad understanding of the real needs of doctors for medical assistants. Based on this, we construct a Chinese medical dataset called DoctorFLAN to support the entire workflow of doctors, which includes 92K Q\&A samples from 22 tasks and 27 specialists. Moreover, we evaluate LLMs in doctor-oriented scenarios by constructing the DoctorFLAN-test containing 550 single-turn Q\&A and DotaBench containing 74 multi-turn conversations. The evaluation results indicate that being a medical assistant still poses challenges for existing open-source models, but DoctorFLAN can help them significantly. It demonstrates that the doctor-oriented dataset and benchmarks we construct can complement existing patient-oriented work and better promote medical LLMs research.

We propose LLMA, an LLM accelerator to losslessly speed up Large Language Model (LLM) inference with references. LLMA is motivated by the observation that there are abundant identical text spans between the decoding result by an LLM and the reference that is available in many real world scenarios (e.g., retrieved documents). LLMA first selects a text span from the reference and copies its tokens to the decoder and then efficiently checks the tokens' appropriateness as the decoding result in parallel within one decoding step. The improved computational parallelism allows LLMA to achieve over 2x speed-up for LLMs with identical generation results as greedy decoding in many practical generation scenarios where significant overlap between in-context reference and outputs exists (e.g., search engines and multi-turn conversations).

Multimodal large language models (MLLMs) are broadly empowering various fields. Despite their advancements, the explainability of MLLMs remains less explored, hindering deeper understanding, model credibility, and effective visualization. Unlike conventional vision models (e.g., CNNs, ViTs, CLIP) that produce a single output, MLLMs generate sequences of tokens progressively, where each generated token depends on the previous context. Therefore, earlier context tokens can introduce redundant activations that interfere with the explanation of later tokens beyond their original information. Existing studies often overlook this issue, but our observations reveal that these redundant correlations can significantly hurt the reliability of explanations. To address this, we propose an estimated causal inference method to mitigate the interference of context to achieve high-quality MLLM explanation, with a novel rank Gaussian filter to further reduce activation noises. We term this method Token Activation Map (TAM) to highlight the consideration of interactions between tokens. TAM also indicates that it excels at explaining multiple tokens of MLLM, which is different from the Class Activation Map (CAM) for a single prediction. Our TAM method significantly outperforms existing SoTA methods, showcasing high-quality visualization results that can be utilized for various scenarios, such as object localization, failure case analysis, video visualization, MLLMs visual comparison, and model understanding (e.g., color, shape, action, location, visual reasoning, multi-turn conversation, etc). The code is available atgithub.com/xmed-lab/TAM.

The recent paradigm shift toward large reasoning models (LRMs) as autonomous agents has intensified the demand for sophisticated, multi-turn tool-use capabilities. Yet, existing datasets and data-generation approaches are limited by static, predefined toolsets that cannot scale to the complexity of open-ended human-agent collaboration. To address this, we initially developed a framework for automated task-oriented multi-turn dialogue generation at scale, utilizing an LRM-based simulator to dynamically generate high-value, domain-specific tools to solve specified tasks. However, we observe that a purely task-oriented design often results in "solely task-solving" trajectories, where the agent completes the objective with minimal interaction, failing to generate the high turn-count conversations seen in realistic scenarios. To bridge this gap, we shift toward a user-oriented simulation paradigm. By decoupling task generation from a dedicated user simulator that mimics human behavioral rules - such as incremental request-making and turn-by-turn feedback - we facilitate more authentic, extended multi-turn dialogues that reflect the iterative nature of real-world problem solving. Our generation pipeline operates as a versatile, plug-and-play module capable of initiating generation from any state, ensuring high scalability in producing extended tool-use data. Furthermore, by facilitating multiple task completions within a single trajectory, it yields a high-density dataset that reflects the multifaceted demands of real-world human-agent interaction.

Large Language Models (LLMs) have become instrumental across various applications, with the customization of these models to specific scenarios becoming increasingly critical. System message, a fundamental component of LLMs, is consist of carefully crafted instructions that guide the behavior of model to meet intended goals. Despite the recognized potential of system messages to optimize AI-driven solutions, there is a notable absence of a comprehensive benchmark for evaluating how well different LLMs follow these system messages. To fill this gap, we introduce SysBench, a benchmark that systematically analyzes system message following ability in terms of three challenging aspects: constraint complexity, instruction misalignment and multi-turn stability. In order to enable effective evaluation, SysBench constructs multi-turn user conversations covering various interaction relationships, based on six common types of constraints from system messages in real-world scenarios. Our dataset contains 500 system messages from various domains, each paired with 5 turns of user conversations, which have been manually formulated and checked to guarantee high quality. SysBench provides extensive evaluation across various LLMs, measuring their ability to follow specified constraints given in system messages. The results highlight both the strengths and weaknesses of existing models, offering key insights and directions for future research. The open source library SysBench is available at https://github.com/PKU-Baichuan-MLSystemLab/SysBench.

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation utterances, ignoring the interactions among previous utterances for context modeling. In this paper, we formulate previous utterances into context using a proposed deep utterance aggregation model to form a fine-grained context representation. In detail, a self-matching attention is first introduced to route the vital information in each utterance. Then the model matches a response with each refined utterance and the final matching score is obtained after attentive turns aggregation. Experimental results show our model outperforms the state-of-the-art methods on three multi-turn conversation benchmarks, including a newly introduced e-commerce dialogue corpus.

While large language models excel at following explicit instructions, they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses rather than seeking clarification. We introduce InfoQuest, a multi-turn chat benchmark designed to evaluate how dialogue agents handle hidden context in open-ended user requests. The benchmark presents intentionally ambiguous scenarios that require models to engage in information-seeking dialogue through clarifying questions before providing appropriate responses. Our evaluation of both open and closed-source models reveals that while proprietary models generally perform better, all current assistants struggle with effectively gathering critical information, often requiring multiple turns to infer user intent and frequently defaulting to generic responses without proper clarification. We provide a systematic methodology for generating diverse scenarios and evaluating models' information-seeking capabilities, offering insights into the current limitations of language models in handling ambiguous requests through multi-turn interactions.

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed of a curated set of 1.08 million real-world dialogues with 1.53 million unique images across 4,184 topics. MMDialog has two main and unique advantages. First, it is the largest multi-modal conversation dataset by the number of dialogues by 88x. Second, it contains massive topics to generalize the open-domain. To build engaging dialogue system with this dataset, we propose and normalize two response producing tasks based on retrieval and generative scenarios. In addition, we build two baselines for above tasks with state-of-the-art techniques and report their experimental performance. We also propose a novel evaluation metric MM-Relevance to measure the multi-modal responses. Our dataset and scripts are available in https://github.com/victorsungo/MMDialog.

Large Language Models (LLMs) are improving at an exceptional rate. With the advent of agentic workflows, multi-turn dialogue has become the de facto mode of interaction with LLMs for completing long and complex tasks. While LLM capabilities continue to improve, they remain increasingly susceptible to jailbreaking, especially in multi-turn scenarios where harmful intent can be subtly injected across the conversation to produce nefarious outcomes. While single-turn attacks have been extensively explored, adaptability, efficiency and effectiveness continue to remain key challenges for their multi-turn counterparts. To address these gaps, we present PLAGUE, a novel plug-and-play framework for designing multi-turn attacks inspired by lifelong-learning agents. PLAGUE dissects the lifetime of a multi-turn attack into three carefully designed phases (Primer, Planner and Finisher) that enable a systematic and information-rich exploration of the multi-turn attack family. Evaluations show that red-teaming agents designed using PLAGUE achieve state-of-the-art jailbreaking results, improving attack success rates (ASR) by more than 30% across leading models in a lesser or comparable query budget. Particularly, PLAGUE enables an ASR (based on StrongReject) of 81.4% on OpenAI's o3 and 67.3% on Claude's Opus 4.1, two models that are considered highly resistant to jailbreaks in safety literature. Our work offers tools and insights to understand the importance of plan initialization, context optimization and lifelong learning in crafting multi-turn attacks for a comprehensive model vulnerability evaluation.

Mental manipulation is a subtle yet pervasive form of abuse in interpersonal communication, making its detection critical for safeguarding potential victims. However, due to manipulation's nuanced and context-specific nature, identifying manipulative language in complex, multi-turn, and multi-person conversations remains a significant challenge for large language models (LLMs). To address this gap, we introduce the MultiManip dataset, comprising 220 multi-turn, multi-person dialogues balanced between manipulative and non-manipulative interactions, all drawn from reality shows that mimic real-world scenarios. For manipulative interactions, it includes 11 distinct manipulations depicting real-life scenarios. We conduct extensive evaluations of state-of-the-art LLMs, such as GPT-4o and Llama-3.1-8B, employing various prompting strategies. Despite their capabilities, these models often struggle to detect manipulation effectively. To overcome this limitation, we propose SELF-PERCEPT, a novel, two-stage prompting framework inspired by Self-Perception Theory, demonstrating strong performance in detecting multi-person, multi-turn mental manipulation. Our code and data are publicly available at https://github.com/danushkhanna/self-percept .

Recent advancements in large language models have significantly improved their context windows, yet challenges in effective long-term memory management remain. We introduce MemTree, an algorithm that leverages a dynamic, tree-structured memory representation to optimize the organization, retrieval, and integration of information, akin to human cognitive schemas. MemTree organizes memory hierarchically, with each node encapsulating aggregated textual content, corresponding semantic embeddings, and varying abstraction levels across the tree's depths. Our algorithm dynamically adapts this memory structure by computing and comparing semantic embeddings of new and existing information to enrich the model's context-awareness. This approach allows MemTree to handle complex reasoning and extended interactions more effectively than traditional memory augmentation methods, which often rely on flat lookup tables. Evaluations on benchmarks for multi-turn dialogue understanding and document question answering show that MemTree significantly enhances performance in scenarios that demand structured memory management.

Strategic decision-making in multi-agent settings is a key challenge for large language models (LLMs), particularly when coordination and negotiation must unfold over extended conversations. While recent work has explored the use of LLMs in isolated decision tasks, little attention has been given to optimizing long-term objectives through dialogue. We introduce GameTalk, a framework for training LLMs to make strategic decisions via multi-turn interactions. Unlike prior work that focuses on single-turn objectives or static action prediction, we train LLMs to optimize a global objective across full conversations. We achieve this by adapting fine-tuning methods like GRPO, DPO, and STaR to incorporate reward signals that depend on the entire interaction. We evaluate this approach on a suite of increasingly complex games, designed to stress different aspects of reasoning, coordination, and opponent modeling. Our results show that GameTalk significantly outperforms untrained models, especially under reward shaping, with DPO consistently yielding the strongest gains. These findings position conversational fine-tuning as a promising path for LLMs to reason, negotiate, and act in interactive environments.

Multimodal intent recognition poses significant challenges, requiring the incorporation of non-verbal modalities from real-world contexts to enhance the comprehension of human intentions. Existing benchmark datasets are limited in scale and suffer from difficulties in handling out-of-scope samples that arise in multi-turn conversational interactions. We introduce MIntRec2.0, a large-scale benchmark dataset for multimodal intent recognition in multi-party conversations. It contains 1,245 dialogues with 15,040 samples, each annotated within a new intent taxonomy of 30 fine-grained classes. Besides 9,304 in-scope samples, it also includes 5,736 out-of-scope samples appearing in multi-turn contexts, which naturally occur in real-world scenarios. Furthermore, we provide comprehensive information on the speakers in each utterance, enriching its utility for multi-party conversational research. We establish a general framework supporting the organization of single-turn and multi-turn dialogue data, modality feature extraction, multimodal fusion, as well as in-scope classification and out-of-scope detection. Evaluation benchmarks are built using classic multimodal fusion methods, ChatGPT, and human evaluators. While existing methods incorporating nonverbal information yield improvements, effectively leveraging context information and detecting out-of-scope samples remains a substantial challenge. Notably, large language models exhibit a significant performance gap compared to humans, highlighting the limitations of machine learning methods in the cognitive intent understanding task. We believe that MIntRec2.0 will serve as a valuable resource, providing a pioneering foundation for research in human-machine conversational interactions, and significantly facilitating related applications. The full dataset and codes are available at https://github.com/thuiar/MIntRec2.0.

This survey provides a comprehensive review of research on multi-turn dialogue systems, with a particular focus on multi-turn dialogue systems based on large language models (LLMs). This paper aims to (a) give a summary of existing LLMs and approaches for adapting LLMs to downstream tasks; (b) elaborate recent advances in multi-turn dialogue systems, covering both LLM-based open-domain dialogue (ODD) and task-oriented dialogue (TOD) systems, along with datasets and evaluation metrics; (c) discuss some future emphasis and recent research problems arising from the development of LLMs and the increasing demands on multi-turn dialogue systems.

Large-scale Language Models (LLMs) are constrained by their inability to process lengthy inputs. To address this limitation, we propose the Self-Controlled Memory (SCM) system to unleash infinite-length input capacity for large-scale language models. Our SCM system is composed of three key modules: the language model agent, the memory stream, and the memory controller. The language model agent iteratively processes ultra-long inputs and stores all historical information in the memory stream. The memory controller provides the agent with both long-term memory (archived memory) and short-term memory (flash memory) to generate precise and coherent responses. The controller determines which memories from archived memory should be activated and how to incorporate them into the model input. Our SCM system can be integrated with any LLMs to enable them to process ultra-long texts without any modification or fine-tuning. Experimental results show that our SCM system enables LLMs, which are not optimized for multi-turn dialogue, to achieve multi-turn dialogue capabilities that are comparable to ChatGPT, and to outperform ChatGPT in scenarios involving ultra-long document summarization or long-term conversations. Additionally, we will supply a test set, which covers common long-text input scenarios, for evaluating the abilities of LLMs in processing long documents.~Working in progress.\url{https://github.com/wbbeyourself/SCM4LLMs}

In open-domain dialogue generation tasks, contexts and responses in most datasets are one-to-one mapped, violating an important many-to-many characteristic: a context leads to various responses, and a response answers multiple contexts. Without such patterns, models poorly generalize and prefer responding safely. Many attempts have been made in either multi-turn settings from a one-to-many perspective or in a many-to-many perspective but limited to single-turn settings. The major challenge to many-to-many augment multi-turn dialogues is that discretely replacing each turn with semantic similarity breaks fragile context coherence. In this paper, we propose DialoGue Path Sampling (DialoGPS) method in continuous semantic space, the first many-to-many augmentation method for multi-turn dialogues. Specifically, we map a dialogue to our extended Brownian Bridge, a special Gaussian process. We sample latent variables to form coherent dialogue paths in the continuous space. A dialogue path corresponds to a new multi-turn dialogue and is used as augmented training data. We show the effect of DialoGPS with both automatic and human evaluation.

In this work we focus on multi-turn passage retrieval as a crucial component of conversational search. One of the key challenges in multi-turn passage retrieval comes from the fact that the current turn query is often underspecified due to zero anaphora, topic change, or topic return. Context from the conversational history can be used to arrive at a better expression of the current turn query, defined as the task of query resolution. In this paper, we model the query resolution task as a binary term classification problem: for each term appearing in the previous turns of the conversation decide whether to add it to the current turn query or not. We propose QuReTeC (Query Resolution by Term Classification), a neural query resolution model based on bidirectional transformers. We propose a distant supervision method to automatically generate training data by using query-passage relevance labels. Such labels are often readily available in a collection either as human annotations or inferred from user interactions. We show that QuReTeC outperforms state-of-the-art models, and furthermore, that our distant supervision method can be used to substantially reduce the amount of human-curated data required to train QuReTeC. We incorporate QuReTeC in a multi-turn, multi-stage passage retrieval architecture and demonstrate its effectiveness on the TREC CAsT dataset.

Large Language Models (LLMs) are increasingly employed in multi-turn conversational tasks, yet their pre-training data predominantly consists of continuous prose, creating a potential mismatch between required capabilities and training paradigms. We introduce a novel approach to address this discrepancy by synthesizing conversational data from existing text corpora. We present a pipeline that transforms a cluster of multiple related documents into an extended multi-turn, multi-topic information-seeking dialogue. Applying our pipeline to Wikipedia articles, we curate DocTalk, a multi-turn pre-training dialogue corpus consisting of over 730k long conversations. We hypothesize that exposure to such synthesized conversational structures during pre-training can enhance the fundamental multi-turn capabilities of LLMs, such as context memory and understanding. Empirically, we show that incorporating DocTalk during pre-training results in up to 40% gain in context memory and understanding, without compromising base performance. DocTalk is available at https://huggingface.co/datasets/AmazonScience/DocTalk.

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose Multi-Passage to Dialogue (MP2D), a data generation framework that automatically creates conversational question-answering datasets with natural topic transitions. By leveraging the relationships between entities in a knowledge graph, MP2D maps the flow of topics within a dialogue, effectively mirroring the dynamics of human conversation. It retrieves relevant passages corresponding to the topics and transforms them into dialogues through the passage-to-dialogue method. Through quantitative and qualitative experiments, we demonstrate MP2D's efficacy in generating dialogue with natural topic shifts. Furthermore, this study introduces a novel benchmark for topic shift dialogues, TS-WikiDialog. Utilizing the dataset, we demonstrate that even Large Language Models (LLMs) struggle to handle topic shifts in dialogue effectively, and we showcase the performance improvements of models trained on datasets generated by MP2D across diverse topic shift dialogue tasks.

In real-world applications with Large Language Models (LLMs), external retrieval mechanisms - such as Search-Augmented Generation (SAG), tool utilization, and Retrieval-Augmented Generation (RAG) - are often employed to enhance the quality of augmented generations in dialogues. These approaches often come with multi-turn dialogue, where each interaction is enriched by relevant information retrieved from external sources. Existing benchmarks either assess LLMs' chat abilities in multi-turn dialogues or their use of retrieval for augmented responses in single-turn settings. However, there is a gap in evaluating LLMs' ability to leverage retrieval for more precise responses across multiple turns. To address this limitation, we introduce RAD-Bench (Retrieval Augmented Dialogue), a benchmark designed to evaluate LLMs' capabilities in multi-turn dialogues following retrievals, essential for their deployment in context-rich applications. RAD-Bench evaluates two key abilities of LLMs: Retrieval Synthesis and Retrieval Reasoning. These are measured using discriminative questions and retrieved contexts, and corresponding reference answers, assessing how effectively LLMs integrate and reason with context to maintain and enhance conversation quality over multiple turns. Our evaluation results on commonly used LLMs reveal that model performance deteriorates as additional layers of conditions or constraints are applied across conversation turns, even when accurate retrieved contexts are provided. The data and code are available at https://github.com/mtkresearch/RAD-Bench

Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve generative dialogue systems from the scenario perspective, where both dialogue history and future conversation are taken into account to implicitly reconstruct the scenario knowledge. More importantly, the conversation scenarios are further internalized using imitation learning framework, where the conventional dialogue model that has no access to future conversations is effectively regularized by transferring the scenario knowledge contained in hierarchical supervising signals from the scenario-based dialogue model, so that the future conversation is not required in actual inference. Extensive evaluations show that our approach significantly outperforms state-of-the-art baselines on diversity and relevance, and expresses scenario-specific knowledge.

Conversational information seeking (CIS) systems aim to model the user's information need within the conversational context and retrieve the relevant information. One major approach to modeling the conversational context aims to rewrite the user utterance in the conversation to represent the information need independently. Recent work has shown the benefit of expanding the rewritten utterance with relevant terms. In this work, we hypothesize that breaking down the information of an utterance into multi-aspect rewritten queries can lead to more effective retrieval performance. This is more evident in more complex utterances that require gathering evidence from various information sources, where a single query rewrite or query representation cannot capture the complexity of the utterance. To test this hypothesis, we conduct extensive experiments on five widely used CIS datasets where we leverage LLMs to generate multi-aspect queries to represent the information need for each utterance in multiple query rewrites. We show that, for most of the utterances, the same retrieval model would perform better with more than one rewritten query by 85% in terms of nDCG@3. We further propose a multi-aspect query generation and retrieval framework, called MQ4CS. Our extensive experiments show that MQ4CS outperforms the state-of-the-art query rewriting methods. We make our code and our new dataset of generated multi-aspect queries publicly available.

Inspired by the curvature of space-time (Einstein, 1921), we introduce Curved Contrastive Learning (CCL), a novel representation learning technique for learning the relative turn distance between utterance pairs in multi-turn dialogues. The resulting bi-encoder models can guide transformers as a response ranking model towards a goal in a zero-shot fashion by projecting the goal utterance and the corresponding reply candidates into a latent space. Here the cosine similarity indicates the distance/reachability of a candidate utterance toward the corresponding goal. Furthermore, we explore how these forward-entailing language representations can be utilized for assessing the likelihood of sequences by the entailment strength i.e. through the cosine similarity of its individual members (encoded separately) as an emergent property in the curved space. These non-local properties allow us to imagine the likelihood of future patterns in dialogues, specifically by ordering/identifying future goal utterances that are multiple turns away, given a dialogue context. As part of our analysis, we investigate characteristics that make conversations (un)plannable and find strong evidence of planning capability over multiple turns (in 61.56% over 3 turns) in conversations from the DailyDialog (Li et al., 2017) dataset. Finally, we show how we achieve higher efficiency in sequence modeling tasks compared to previous work thanks to our relativistic approach, where only the last utterance needs to be encoded and computed during inference.

Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models' capabilities in multi-turn interactions. To address this gap, we introduce MT-Eval, a comprehensive benchmark designed to evaluate multi-turn conversational abilities. By analyzing human-LLM conversations, we categorize interaction patterns into four types: recollection, expansion, refinement, and follow-up. We construct multi-turn queries for each category either by augmenting existing datasets or by creating new examples with GPT-4 to avoid data leakage. To study the factors impacting multi-turn abilities, we create single-turn versions of the 1170 multi-turn queries and compare performance. Our evaluation of 11 well-known LLMs shows that while closed-source models generally surpass open-source ones, certain open-source models exceed GPT-3.5-Turbo in specific tasks. We observe significant performance degradation in multi-turn settings compared to single-turn settings in most models, which is not correlated with the models' fundamental capabilities. Moreover, we identify the distance to relevant content and susceptibility to error propagation as the key factors influencing multi-turn performance. MT-Eval is released publicly to encourage future research towards more robust conversational models.

Mixed initiative in open-domain dialogue requires a system to pro-actively introduce new topics. The one-turn topic transition task explores how a system connects two topics in a cooperative and coherent manner. The goal of the task is to generate a "bridging" utterance connecting the new topic to the topic of the previous conversation turn. We are especially interested in commonsense explanations of how a new topic relates to what has been mentioned before. We first collect a new dataset of human one-turn topic transitions, which we call OTTers. We then explore different strategies used by humans when asked to complete such a task, and notice that the use of a bridging utterance to connect the two topics is the approach used the most. We finally show how existing state-of-the-art text generation models can be adapted to this task and examine the performance of these baselines on different splits of the OTTers data.

Multi-turn dialogues are essential in many real-world applications of large language models, such as chatbots and virtual assistants. As conversation histories become longer, existing large language models face increasing computational and memory challenges, which hinder their ability to provide efficient and responsive interactions. Most current acceleration methods either compress the context or optimize key value caching, but they often rely on fixed or position-based heuristics that do not adapt well to the dynamic and unpredictable patterns found in actual multi-turn conversations. In this paper, we present LoopServe, an adaptive dual-phase inference acceleration framework for large language models in multi-turn dialogues. LoopServe introduces two main innovations. First, it performs online sparsification during the prefilling phase by dynamically selecting the most important parts of the attention matrix for each new input. Second, it uses progressive key value compression during decoding by adaptively maintaining a relevant and efficient cache based on the most recently generated output tokens. We also propose a https://huggingface.co/datasets/TreeAILab/Multi-turn_Long-context_Benchmark_for_LLMs{new benchmark} with eleven multi-turn datasets that reflect realistic query positions and conversational dependencies. Extensive experiments demonstrate that LoopServe consistently achieves superior effectiveness compared to existing baselines and significantly accelerates LLM inference across a wide range of long-context dialogue tasks.

The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese multi-domain knowledge-driven conversation dataset, KdConv, which grounds the topics in multi-turn conversations to knowledge graphs. Our corpus contains 4.5K conversations from three domains (film, music, and travel), and 86K utterances with an average turn number of 19.0. These conversations contain in-depth discussions on related topics and natural transition between multiple topics. To facilitate the following research on this corpus, we provide several benchmark models. Comparative results show that the models can be enhanced by introducing background knowledge, yet there is still a large space for leveraging knowledge to model multi-turn conversations for further research. Results also show that there are obvious performance differences between different domains, indicating that it is worth to further explore transfer learning and domain adaptation. The corpus and benchmark models are publicly available.

Conversational search is an approach to information retrieval (IR), where users engage in a dialogue with an agent in order to satisfy their information needs. Previous conceptual work described properties and actions a good agent should exhibit. Unlike them, we present a novel conceptual model defined in terms of conversational goals, which enables us to reason about current research practices in conversational search. Based on the literature, we elicit how existing tasks and test collections from the fields of IR, natural language processing (NLP) and dialogue systems (DS) fit into this model. We describe a set of characteristics that an ideal conversational search dataset should have. Lastly, we introduce MANtIS (the code and dataset are available at https://guzpenha.github.io/MANtIS/), a large-scale dataset containing multi-domain and grounded information seeking dialogues that fulfill all of our dataset desiderata. We provide baseline results for the conversation response ranking and user intent prediction tasks.

While participants in a multi-party multi-turn conversation simultaneously engage in multiple conversation topics, existing response selection methods are developed mainly focusing on a two-party single-conversation scenario. Hence, the prolongation and transition of conversation topics are ignored by current methods. In this work, we frame response selection as a dynamic topic tracking task to match the topic between the response and relevant conversation context. With this new formulation, we propose a novel multi-task learning framework that supports efficient encoding through large pretrained models with only two utterances at once to perform dynamic topic disentanglement and response selection. We also propose Topic-BERT an essential pretraining step to embed topic information into BERT with self-supervised learning. Experimental results on the DSTC-8 Ubuntu IRC dataset show state-of-the-art results in response selection and topic disentanglement tasks outperforming existing methods by a good margin.

Augmenting Large Language Models (LLMs) with information retrieval capabilities (i.e., Retrieval-Augmented Generation (RAG)) has proven beneficial for knowledge-intensive tasks. However, understanding users' contextual search intent when generating responses is an understudied topic for conversational question answering (QA). This conversational extension leads to additional concerns when compared to single-turn QA as it is more challenging for systems to comprehend conversational context and manage retrieved passages over multiple turns. In this work, we propose a method for enabling LLMs to decide when to retrieve in RAG settings given a conversational context. When retrieval is deemed necessary, the LLM then rewrites the conversation for passage retrieval and judges the relevance of returned passages before response generation. Operationally, we build on the single-turn SELF-RAG framework (Asai et al., 2023) and propose SELF-multi-RAG for conversational settings. SELF-multi-RAG demonstrates improved capabilities over single-turn variants with respect to retrieving relevant passages (by using summarized conversational context) and assessing the quality of generated responses. Experiments on three conversational QA datasets validate the enhanced response generation capabilities of SELF-multi-RAG, with improvements of ~13% measured by human annotation.

We introduce a technique for multi-document grounded multi-turn synthetic dialog generation that incorporates three main ideas. First, we control the overall dialog flow using taxonomy-driven user queries that are generated with Chain-of-Thought (CoT) prompting. Second, we support the generation of multi-document grounded dialogs by mimicking real-world use of retrievers to update the grounding documents after every user-turn in the dialog. Third, we apply LLM-as-a-Judge to filter out queries with incorrect answers. Human evaluation of the synthetic dialog data suggests that the data is diverse, coherent, and includes mostly correct answers. Both human and automatic evaluations of answerable queries indicate that models fine-tuned on synthetic dialogs consistently out-perform those fine-tuned on existing human generated training data across four publicly available multi-turn document grounded benchmark test sets.

Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation of existing large language models for human-style multi-turn chatting, through an LLM-based approach. We start from real-world human dialogues and keep the very first utterances as the ChatSEED. Then we prompt LLMs to generate a full multi-turn dialogue (tens of utterances) based on the ChatSEED, utterance by utterance. Finally, we adopt state-of-the-art LLMs (GPT-4, \etc) as the judge to evaluate the generated dialogues. With different evaluation protocols, we come to substantially identical conclusions. We find that GPT-4 can generate human-style multi-turn dialogues with impressive quality, significantly outperforms its counterparts. It's difficult for a discriminator to distinguish between GPT-4 generated dialogues and human dialogues. In contrast, other LLMs struggle to generate multi-turn dialogues of satisfactory quality due to poor instruction-following capability, tendency to generate lengthy utterances, or limited general capability. All data and codes will be provided in https://github.com/open-compass/BotChat/ and we hope they can serve as a valuable resource for evaluating multi-turn chatting capabilities of LLMs.

In this paper, we present a prompting framework called LLMCS that leverages large language models, such as code-davinci-002 of GPT-3, to perform few-shot conversational query rewriting for conversational search. We explore three prompting methods to generate multiple query rewrites and hypothetical responses, and propose aggregating them into an integrated representation that can robustly represent the user's real contextual search intent. Experimental results on two conversational search datasets, including CAst-19 and CAsT-20, show that our approach achieves significant improvements in search effectiveness over existing baselines and manual rewrites. Notably, LLMCS can significantly outperform the state-of-the-art baselines by up to +5.9\% and +32.9\% w.r.t. NDCG@3 on CAsT-19 and CAsT-20, highlighting the vast potential of large language models for conversational search. Our code will be released at https://github.com/kyriemao/LLMCS.

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's iteration, the task consists of three subtasks: detecting whether a turn is knowledge seeking, selecting the relevant knowledge document and finally generating a grounded response. This year, the focus lies on adapting the system to noisy ASR transcripts. We explore different approaches to make the models more robust to this type of input and to adapt the generated responses to the style of spoken conversations. For the latter, we get the best results with a noisy channel model that additionally reduces the number of short and generic responses. Our best system achieved the 1st rank in the automatic and the 3rd rank in the human evaluation of the challenge.

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general chit-chat to focused goal-oriented discourse. While these agents excel at generating high-quality responses that are relevant to prior context, they suffer from a lack of awareness of the overall direction in which the conversation is headed, and the likelihood of task success inherent therein. Thus, we propose a framework in which dialogue agents can evaluate the progression of a conversation toward or away from desired outcomes, and use this signal to inform planning for subsequent responses. Our framework is composed of three key elements: (1) the notion of a "global" dialogue state (GDS) space, (2) a task-specific progression function (PF) computed in terms of a conversation's trajectory through this space, and (3) a planning mechanism based on dialogue rollouts by which an agent may use progression signals to select its next response.

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need for developing LLMs that can effectively engage in logically consistent multi-turn dialogue, seek information and reason with incomplete data. To this end, we introduce a novel benchmark comprising a suite of multi-turn tasks each designed to test specific reasoning, interactive dialogue, and information-seeking abilities. These tasks have deterministic scoring mechanisms, thus eliminating the need for human intervention. Evaluating frontier models on our benchmark reveals significant headroom. Our analysis shows that most errors emerge from poor instruction following, reasoning failures, and poor planning. This benchmark provides valuable insights into the strengths and weaknesses of current LLMs in handling complex, interactive scenarios and offers a robust platform for future research aimed at improving these critical capabilities.

Large language models (LLMs) provide excellent text-generation capabilities, but standard prompting and generation methods generally do not lead to intentional or goal-directed agents and might necessitate considerable prompt tuning. This becomes particularly apparent in multi-turn conversations: even the best current LLMs rarely ask clarifying questions, engage in explicit information gathering, or take actions now that lead to better decisions after multiple turns. Reinforcement learning has the potential to leverage the powerful modeling capabilities of LLMs, as well as their internal representation of textual interactions, to create capable goal-directed language agents. This can enable intentional and temporally extended interactions, such as with humans, through coordinated persuasion and carefully crafted questions, or in goal-directed play through text games to bring about desired final outcomes. However, enabling this requires the community to develop stable and reliable reinforcement learning algorithms that can effectively train LLMs. Developing such algorithms requires tasks that can gauge progress on algorithm design, provide accessible and reproducible evaluations for multi-turn interactions, and cover a range of task properties and challenges in improving reinforcement learning algorithms. Our paper introduces the LMRL-Gym benchmark for evaluating multi-turn RL for LLMs, together with an open-source research framework containing a basic toolkit for getting started on multi-turn RL with offline value-based and policy-based RL methods. Our benchmark consists of 8 different language tasks, which require multiple rounds of language interaction and cover a range of tasks in open-ended dialogue and text games.

Effective conversational search demands a deep understanding of user intent across multiple dialogue turns. Users frequently use abbreviations and shift topics in the middle of conversations, posing challenges for conventional retrievers. While query rewriting techniques improve clarity, they often incur significant computational cost due to additional autoregressive steps. Moreover, although LLM-based retrievers demonstrate strong performance, they are not explicitly optimized to track user intent in multi-turn settings, often failing under topic drift or contextual ambiguity. To address these limitations, we propose ContextualRetriever, a novel LLM-based retriever that directly incorporates conversational context into the retrieval process. Our approach introduces: (1) a context-aware embedding mechanism that highlights the current query within the dialogue history; (2) intent-guided supervision based on high-quality rewritten queries; and (3) a training strategy that preserves the generative capabilities of the base LLM. Extensive evaluations across multiple conversational search benchmarks demonstrate that ContextualRetriever significantly outperforms existing methods while incurring no additional inference overhead.

Large-scale open-domain dialogue data crawled from public social media has greatly improved the performance of dialogue models. However, long-turn dialogues are still highly scarce. Specifically, most dialogue sessions in existing corpora have less than three turns. To alleviate this issue, we propose the Retrieve, Reorganize and Rescale framework (Re^3Dial), which can automatically construct a billion-scale long-turn dialogue corpus from existing short-turn dialogue data. Re^3Dial first trains an Unsupervised Dense Session Retriever (UDSR) to capture semantic and discourse relationships within multi-turn dialogues for retrieving relevant and coherent sessions. It then reorganizes the short-turn dialogues into long-turn sessions via recursively retrieving and selecting the consecutive sessions with our proposed diversity sampling strategy. Extensive evaluations on multiple multi-turn dialogue benchmarks demonstrate that Re^3Dial consistently and significantly improves the dialogue model's ability to utilize long-term context for modeling multi-turn dialogues across different pre-training settings. Finally, we build a toolkit for efficiently rescaling dialogue corpus with Re^3Dial, which enables us to construct a corpus containing 1B Chinese dialogue sessions with 11.3 turns on average (5X longer than the original EVA corpus). We will release our UDSR model, toolkit, and data for public use.

This study investigates language models' generative capabilities in tool-use dialogs. We categorize the models' outputs in tool-use dialogs into four distinct types: Tool Call, Answer Completion, Slot Question, and Relevance Detection, which serve as aspects for evaluation. We introduce FunctionChat-Bench, comprising 700 evaluation items and automated assessment programs. Using this benchmark, we evaluate several language models that support function calling. Our findings indicate that while language models may exhibit high accuracy in single-turn Tool Call scenarios, this does not necessarily translate to superior generative performance in multi-turn environments. We argue that the capabilities required for function calling extend beyond generating tool call messages; they must also effectively generate conversational messages that engage the user.

Multi-turn interactions with large language models typically retain the assistant's own past responses in the conversation history. In this work, we revisit this design choice by asking whether large language models benefit from conditioning on their own prior responses. Using in-the-wild, multi-turn conversations, we compare standard (full-context) prompting with a user-turn-only prompting approach that omits all previous assistant responses, across three open reasoning models and one state-of-the-art model. To our surprise, we find that removing prior assistant responses does not affect response quality on a large fraction of turns. Omitting assistant-side history can reduce cumulative context lengths by up to 10x. To explain this result, we find that multi-turn conversations consist of a substantial proportion (36.4%) of self-contained prompts, and that many follow-up prompts provide sufficient instruction to be answered using only the current user turn and prior user turns. When analyzing cases where user-turn-only prompting substantially outperforms full context, we identify instances of context pollution, in which models over-condition on their previous responses, introducing errors, hallucinations, or stylistic artifacts that propagate across turns. Motivated by these findings, we design a context-filtering approach that selectively omits assistant-side context. Our findings suggest that selectively omitting assistant history can improve response quality while reducing memory consumption.

Large Language Models demonstrate outstanding performance in many language tasks but still face fundamental challenges in managing the non-linear flow of human conversation. The prevalent approach of treating dialogue history as a flat, linear sequence is misaligned with the intrinsically hierarchical and branching structure of natural discourse, leading to inefficient context utilization and a loss of coherence during extended interactions involving topic shifts or instruction refinements. To address this limitation, we introduce Context-Agent, a novel framework that models multi-turn dialogue history as a dynamic tree structure. This approach mirrors the inherent non-linearity of conversation, enabling the model to maintain and navigate multiple dialogue branches corresponding to different topics. Furthermore, to facilitate robust evaluation, we introduce the Non-linear Task Multi-turn Dialogue (NTM) benchmark, specifically designed to assess model performance in long-horizon, non-linear scenarios. Our experiments demonstrate that Context-Agent enhances task completion rates and improves token efficiency across various LLMs, underscoring the value of structured context management for complex, dynamic dialogues. The dataset and code is available at GitHub.

Conversational passage retrieval is challenging as it often requires the resolution of references to previous utterances and needs to deal with the complexities of natural language, such as coreference and ellipsis. To address these challenges, pre-trained sequence-to-sequence neural query rewriters are commonly used to generate a single de-contextualized query based on conversation history. Previous research shows that combining multiple query rewrites for the same user utterance has a positive effect on retrieval performance. We propose the use of a neural query rewriter to generate multiple queries and show how to integrate those queries in the passage retrieval pipeline efficiently. The main strength of our approach lies in its simplicity: it leverages how the beam search algorithm works and can produce multiple query rewrites at no additional cost. Our contributions further include devising ways to utilize multi-query rewrites in both sparse and dense first-pass retrieval. We demonstrate that applying our approach on top of a standard passage retrieval pipeline delivers state-of-the-art performance without sacrificing efficiency.

Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in their emotional range, domain diversity, turn depth, and are predominantly text-only, hindering progress in developing more human-like conversational systems across modalities. To address these limitations, we present DeepDialogue, a large-scale multimodal dataset containing 40,150 high-quality multi-turn dialogues spanning 41 domains and incorporating 20 distinct emotions with coherent emotional progressions. Our approach pairs 9 different language models (4B-72B parameters) to generate 65,600 initial conversations, which we then evaluate through a combination of human annotation and LLM-based quality filtering. The resulting dataset reveals fundamental insights: smaller models fail to maintain coherence beyond 6 dialogue turns; concrete domains (e.g., "cars," "travel") yield more meaningful conversations than abstract ones (e.g., "philosophy"); and cross-model interactions produce more coherent dialogues than same-model conversations. A key contribution of DeepDialogue is its speech component, where we synthesize emotion-consistent voices for all 40,150 dialogues, creating the first large-scale open-source multimodal dialogue dataset that faithfully preserves emotional context across multi-turn conversations.

The largest store of continually updating knowledge on our planet can be accessed via internet search. In this work we study giving access to this information to conversational agents. Large language models, even though they store an impressive amount of knowledge within their weights, are known to hallucinate facts when generating dialogue (Shuster et al., 2021); moreover, those facts are frozen in time at the point of model training. In contrast, we propose an approach that learns to generate an internet search query based on the context, and then conditions on the search results to finally generate a response, a method that can employ up-to-the-minute relevant information. We train and evaluate such models on a newly collected dataset of human-human conversations whereby one of the speakers is given access to internet search during knowledgedriven discussions in order to ground their responses. We find that search-query based access of the internet in conversation provides superior performance compared to existing approaches that either use no augmentation or FAISS-based retrieval (Lewis et al., 2020).

We propose MultiDoc2Dial, a new task and dataset on modeling goal-oriented dialogues grounded in multiple documents. Most previous works treat document-grounded dialogue modeling as a machine reading comprehension task based on a single given document or passage. In this work, we aim to address more realistic scenarios where a goal-oriented information-seeking conversation involves multiple topics, and hence is grounded on different documents. To facilitate such a task, we introduce a new dataset that contains dialogues grounded in multiple documents from four different domains. We also explore modeling the dialogue-based and document-based context in the dataset. We present strong baseline approaches and various experimental results, aiming to support further research efforts on such a task.

Current dialogue research primarily studies pairwise (two-party) conversations, and does not address the everyday setting where more than two speakers converse together. In this work, we both collect and evaluate multi-party conversations to study this more general case. We use the LIGHT environment to construct grounded conversations, where each participant has an assigned character to role-play. We thus evaluate the ability of language models to act as one or more characters in such conversations. Models require two skills that pairwise-trained models appear to lack: (1) being able to decide when to talk; (2) producing coherent utterances grounded on multiple characters. We compare models trained on our new dataset to existing pairwise-trained dialogue models, as well as large language models with few-shot prompting. We find that our new dataset, MultiLIGHT, which we will publicly release, can help bring significant improvements in the group setting.

Instruction-tuned language models increasingly rely on large multi-turn dialogue corpora, but these datasets are often noisy and structurally inconsistent, with topic drift, repetitive chitchat, and mismatched answer formats across turns. We address this from a data selection perspective and propose MDS (Multi-turn Dialogue Selection), a dialogue-level framework that scores whole conversations rather than isolated turns. MDS combines a global coverage stage that performs bin-wise selection in the user-query trajectory space to retain representative yet non-redundant dialogues, with a local structural stage that evaluates within-dialogue reliability through entity-grounded topic grounding and information progress, together with query-answer form consistency for functional alignment. MDS outperforms strong single-turn selectors, dialogue-level LLM scorers, and heuristic baselines on three multi-turn benchmarks and an in-domain Banking test set, achieving the best overall rank across reference-free and reference-based metrics, and is more robust on long conversations under the same training budget. Code and resources are included in the supplementary materials.

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where all of the context and knowledge contents are used to match the response candidate with various representation methods. Actually, different parts of the context and knowledge are differentially important for recognizing the proper response candidate, as many utterances are useless due to the topic shift. Those excessive useless information in the context and knowledge can influence the matching process and leads to inferior performance. To address this problem, we propose a multi-turn Response Selection Model that can Detect the relevant parts of the Context and Knowledge collection (RSM-DCK). Our model first uses the recent context as a query to pre-select relevant parts of the context and knowledge collection at the word-level and utterance-level semantics. Further, the response candidate interacts with the selected context and knowledge collection respectively. In the end, The fused representation of the context and response candidate is utilized to post-select the relevant parts of the knowledge collection more confidently for matching. We test our proposed model on two benchmark datasets. Evaluation results indicate that our model achieves better performance than the existing methods, and can effectively detect the relevant context and knowledge for response selection.

Conversational search allows a user to interact with a search system in multiple turns. A query is strongly dependent on the conversation context. An effective way to improve retrieval effectiveness is to expand the current query with historical queries. However, not all the previous queries are related to, and useful for expanding the current query. In this paper, we propose a new method to select relevant historical queries that are useful for the current query. To cope with the lack of labeled training data, we use a pseudo-labeling approach to annotate useful historical queries based on their impact on the retrieval results. The pseudo-labeled data are used to train a selection model. We further propose a multi-task learning framework to jointly train the selector and the retriever during fine-tuning, allowing us to mitigate the possible inconsistency between the pseudo labels and the changed retriever. Extensive experiments on four conversational search datasets demonstrate the effectiveness and broad applicability of our method compared with several strong baselines.

Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express multiple intents within a single utterance. While there is an emerging interest in multi-intent detection (MID), existing in-domain datasets such as MixATIS and MixSNIPS have limitations in their formulation. To address these issues, we present BlendX, a suite of refined datasets featuring more diverse patterns than their predecessors, elevating both its complexity and diversity. For dataset construction, we utilize both rule-based heuristics as well as a generative tool -- OpenAI's ChatGPT -- which is augmented with a similarity-driven strategy for utterance selection. To ensure the quality of the proposed datasets, we also introduce three novel metrics that assess the statistical properties of an utterance related to word count, conjunction use, and pronoun usage. Extensive experiments on BlendX reveal that state-of-the-art MID models struggle with the challenges posed by the new datasets, highlighting the need to reexamine the current state of the MID field. The dataset is available at https://github.com/HYU-NLP/BlendX.

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are increasingly capable of producing turns that are context-relevant, but in order to produce compelling agents, these models need to be able to predict and optimize for turns that are genuinely engaging. We leverage social media feedback data (number of replies and upvotes) to build a large-scale training dataset for feedback prediction. To alleviate possible distortion between the feedback and engagingness, we convert the ranking problem to a comparison of response pairs which involve few confounding factors. We trained DialogRPT, a set of GPT-2 based models on 133M pairs of human feedback data and the resulting ranker outperformed several baselines. Particularly, our ranker outperforms the conventional dialog perplexity baseline with a large margin on predicting Reddit feedback. We finally combine the feedback prediction models and a human-like scoring model to rank the machine-generated dialog responses. Crowd-sourced human evaluation shows that our ranking method correlates better with real human preferences than baseline models.

Multi-turn dialogues between a child and a caregiver are characterized by a property called contingency - that is, prompt, direct, and meaningful exchanges between interlocutors. We introduce ContingentChat, a teacher-student framework that benchmarks and improves multi-turn contingency in a BabyLM trained on 100M words. Using a novel alignment dataset for post-training, BabyLM generates responses that are more grammatical and cohesive. Experiments with adaptive teacher decoding strategies show limited additional gains. ContingentChat demonstrates the benefits of targeted post-training for dialogue quality and indicates that contingency remains a challenging goal for BabyLMs.

Existing persona-grounded dialog models often fail to capture simple implications of given persona descriptions, something which humans are able to do seamlessly. For example, state-of-the-art models cannot infer that interest in hiking might imply love for nature or longing for a break. In this paper, we propose to expand available persona sentences using existing commonsense knowledge bases and paraphrasing resources to imbue dialog models with access to an expanded and richer set of persona descriptions. Additionally, we introduce fine-grained grounding on personas by encouraging the model to make a discrete choice among persona sentences while synthesizing a dialog response. Since such a choice is not observed in the data, we model it using a discrete latent random variable and use variational learning to sample from hundreds of persona expansions. Our model outperforms competitive baselines on the PersonaChat dataset in terms of dialog quality and diversity while achieving persona-consistent and controllable dialog generation.

Existing datasets for audio understanding primarily focus on single-turn interactions (i.e. audio captioning, audio question answering) for describing audio in natural language, thus limiting understanding audio via interactive dialogue. To address this gap, we introduce Audio Dialogues: a multi-turn dialogue dataset containing 163.8k samples for general audio sounds and music. In addition to dialogues, Audio Dialogues also has question-answer pairs to understand and compare multiple input audios together. Audio Dialogues leverages a prompting-based approach and caption annotations from existing datasets to generate multi-turn dialogues using a Large Language Model (LLM). We evaluate existing audio-augmented large language models on our proposed dataset to demonstrate the complexity and applicability of Audio Dialogues. Our code for generating the dataset will be made publicly available. Detailed prompts and generated dialogues can be found on the demo website https://audiodialogues.github.io/.

In the retrieval-based multi-turn dialogue modeling, it remains a challenge to select the most appropriate response according to extracting salient features in context utterances. As a conversation goes on, topic shift at discourse-level naturally happens through the continuous multi-turn dialogue context. However, all known retrieval-based systems are satisfied with exploiting local topic words for context utterance representation but fail to capture such essential global topic-aware clues at discourse-level. Instead of taking topic-agnostic n-gram utterance as processing unit for matching purpose in existing systems, this paper presents a novel topic-aware solution for multi-turn dialogue modeling, which segments and extracts topic-aware utterances in an unsupervised way, so that the resulted model is capable of capturing salient topic shift at discourse-level in need and thus effectively track topic flow during multi-turn conversation. Our topic-aware modeling is implemented by a newly proposed unsupervised topic-aware segmentation algorithm and Topic-Aware Dual-attention Matching (TADAM) Network, which matches each topic segment with the response in a dual cross-attention way. Experimental results on three public datasets show TADAM can outperform the state-of-the-art method, especially by 3.3% on E-commerce dataset that has an obvious topic shift.

We develop a high-quality multi-turn dialog dataset, DailyDialog, which is intriguing in several aspects. The language is human-written and less noisy. The dialogues in the dataset reflect our daily communication way and cover various topics about our daily life. We also manually label the developed dataset with communication intention and emotion information. Then, we evaluate existing approaches on DailyDialog dataset and hope it benefit the research field of dialog systems.

This paper introduces the Ubuntu Dialogue Corpus, a dataset containing almost 1 million multi-turn dialogues, with a total of over 7 million utterances and 100 million words. This provides a unique resource for research into building dialogue managers based on neural language models that can make use of large amounts of unlabeled data. The dataset has both the multi-turn property of conversations in the Dialog State Tracking Challenge datasets, and the unstructured nature of interactions from microblog services such as Twitter. We also describe two neural learning architectures suitable for analyzing this dataset, and provide benchmark performance on the task of selecting the best next response.

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce responses that are informative and coherent with the local context. In this work, we propose a dialog framework that incorporates both local knowledge as well as users' past dialogues to generate high quality conversations. We introduce an approach to build a dataset based on Reddit conversations, where outbound URL links are widely available in the conversations and the hyperlinked documents can be naturally included as local external knowledge. Using our framework and dataset, we demonstrate that incorporating local knowledge can largely improve informativeness, coherency and realisticness measures using human evaluations. In particular, our approach consistently outperforms the state-of-the-art conversational model on the Reddit dataset across all three measures. We also find that scaling the size of our models from 117M to 8.3B parameters yields consistent improvement of validation perplexity as well as human evaluated metrics. Our model with 8.3B parameters can generate human-like responses as rated by various human evaluations in a single-turn dialog setting.

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as the associated discourse involves goal-driven dialogue that often transforms naturally into more free-form chat. This paper provides two contributions. First, until now there has been no publicly available large-scale dataset consisting of real-world dialogues centered around recommendations. To address this issue and to facilitate our exploration here, we have collected ReDial, a dataset consisting of over 10,000 conversations centered around the theme of providing movie recommendations. We make this data available to the community for further research. Second, we use this dataset to explore multiple facets of conversational recommendations. In particular we explore new neural architectures, mechanisms, and methods suitable for composing conversational recommendation systems. Our dataset allows us to systematically probe model sub-components addressing different parts of the overall problem domain ranging from: sentiment analysis and cold-start recommendation generation to detailed aspects of how natural language is used in this setting in the real world. We combine such sub-components into a full-blown dialogue system and examine its behavior.

Syntactic and pragmatic completeness is known to be important for turn-taking prediction, but so far machine learning models of turn-taking have used such linguistic information in a limited way. In this paper, we introduce TurnGPT, a transformer-based language model for predicting turn-shifts in spoken dialog. The model has been trained and evaluated on a variety of written and spoken dialog datasets. We show that the model outperforms two baselines used in prior work. We also report on an ablation study, as well as attention and gradient analyses, which show that the model is able to utilize the dialog context and pragmatic completeness for turn-taking prediction. Finally, we explore the model's potential in not only detecting, but also projecting, turn-completions.

In this paper, we propose a Chinese multi-turn topic-driven conversation dataset, NaturalConv, which allows the participants to chat anything they want as long as any element from the topic is mentioned and the topic shift is smooth. Our corpus contains 19.9K conversations from six domains, and 400K utterances with an average turn number of 20.1. These conversations contain in-depth discussions on related topics or widely natural transition between multiple topics. We believe either way is normal for human conversation. To facilitate the research on this corpus, we provide results of several benchmark models. Comparative results show that for this dataset, our current models are not able to provide significant improvement by introducing background knowledge/topic. Therefore, the proposed dataset should be a good benchmark for further research to evaluate the validity and naturalness of multi-turn conversation systems. Our dataset is available at https://ai.tencent.com/ailab/nlp/dialogue/#datasets.

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search keys and queries, and a retriever is fine-tuned with annotated dialogues to achieve superior performance. However, the approach is less suited for scaling to new domains or new annotation languages, where fine-tuning data is unavailable. To address this problem, we handle the task of conversation retrieval based on text summaries of the conversations. A LLM-based conversation summarizer is adopted for query and key generation, which enables effective maximum inner product search. To avoid the extra inference cost brought by LLM-based conversation summarization, we further distill a light-weight conversation encoder which produces query embeddings without decoding summaries for test conversations. We validate our retrieval approach on MultiWOZ datasets with GPT-Neo-2.7B and LLaMA-7B/30B. The experimental results show a significant improvement over relevant baselines in real few-shot DST settings.

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due to inherent shortcomings: (a) What exactly does a user like? (b) Why does a user like an item? The shortcomings are due to the way that static models learn user preference, i.e., without explicit instructions and active feedback from users. The recent rise of conversational recommender systems (CRSs) changes this situation fundamentally. In a CRS, users and the system can dynamically communicate through natural language interactions, which provide unprecedented opportunities to explicitly obtain the exact preference of users. Considerable efforts, spread across disparate settings and applications, have been put into developing CRSs. Existing models, technologies, and evaluation methods for CRSs are far from mature. In this paper, we provide a systematic review of the techniques used in current CRSs. We summarize the key challenges of developing CRSs in five directions: (1) Question-based user preference elicitation. (2) Multi-turn conversational recommendation strategies. (3) Dialogue understanding and generation. (4) Exploitation-exploration trade-offs. (5) Evaluation and user simulation. These research directions involve multiple research fields like information retrieval (IR), natural language processing (NLP), and human-computer interaction (HCI). Based on these research directions, we discuss some future challenges and opportunities. We provide a road map for researchers from multiple communities to get started in this area. We hope this survey can help to identify and address challenges in CRSs and inspire future research.

Conversations have an intrinsic one-to-many property, which means that multiple responses can be appropriate for the same dialog context. In task-oriented dialogs, this property leads to different valid dialog policies towards task completion. However, none of the existing task-oriented dialog generation approaches takes this property into account. We propose a Multi-Action Data Augmentation (MADA) framework to utilize the one-to-many property to generate diverse appropriate dialog responses. Specifically, we first use dialog states to summarize the dialog history, and then discover all possible mappings from every dialog state to its different valid system actions. During dialog system training, we enable the current dialog state to map to all valid system actions discovered in the previous process to create additional state-action pairs. By incorporating these additional pairs, the dialog policy learns a balanced action distribution, which further guides the dialog model to generate diverse responses. Experimental results show that the proposed framework consistently improves dialog policy diversity, and results in improved response diversity and appropriateness. Our model obtains state-of-the-art results on MultiWOZ.

Large language models (LLMs) are capable of generating multiple responses to a single prompt, yet little effort has been expended to help end-users or system designers make use of this capability. In this paper, we explore how to present many LLM responses at once. We design five features, which include both pre-existing and novel methods for computing similarities and differences across textual documents, as well as how to render their outputs. We report on a controlled user study (n=24) and eight case studies evaluating these features and how they support users in different tasks. We find that the features support a wide variety of sensemaking tasks and even make tasks previously considered to be too difficult by our participants now tractable. Finally, we present design guidelines to inform future explorations of new LLM interfaces.

As a branch of advanced artificial intelligence, dialogue systems are prospering. Multi-turn response selection is a general research problem in dialogue systems. With the assistance of background information and pre-trained language models, the performance of state-of-the-art methods on this problem gains impressive improvement. However, existing studies neglect the importance of external commonsense knowledge. Hence, we design a Siamese network where a pre-trained Language model merges with a Graph neural network (SinLG). SinLG takes advantage of Pre-trained Language Models (PLMs) to catch the word correlations in the context and response candidates and utilizes a Graph Neural Network (GNN) to reason helpful common sense from an external knowledge graph. The GNN aims to assist the PLM in fine-tuning, and arousing its related memories to attain better performance. Specifically, we first extract related concepts as nodes from an external knowledge graph to construct a subgraph with the context response pair as a super node for each sample. Next, we learn two representations for the context response pair via both the PLM and GNN. A similarity loss between the two representations is utilized to transfer the commonsense knowledge from the GNN to the PLM. Then only the PLM is used to infer online so that efficiency can be guaranteed. Finally, we conduct extensive experiments on two variants of the PERSONA-CHAT dataset, which proves that our solution can not only improve the performance of the PLM but also achieve an efficient inference.

The Interactive Knowledge Assistant Track (iKAT) 2024 focuses on advancing conversational assistants, able to adapt their interaction and responses from personalized user knowledge. The track incorporates a Personal Textual Knowledge Base (PTKB) alongside Conversational AI tasks, such as passage ranking and response generation. Query Rewrite being an effective approach for resolving conversational context, we explore Large Language Models (LLMs), as query rewriters. Specifically, our submitted runs explore multi-aspect query generation using the MQ4CS framework, which we further enhance with Learned Sparse Retrieval via the SPLADE architecture, coupled with robust cross-encoder models. We also propose an alternative to the previous interleaving strategy, aggregating multiple aspects during the reranking phase. Our findings indicate that multi-aspect query generation is effective in enhancing performance when integrated with advanced retrieval and reranking models. Our results also lead the way for better personalization in Conversational Search, relying on LLMs to integrate personalization within query rewrite, and outperforming human rewrite performance.

Multimodal LLMs are the natural evolution of LLMs, and enlarge their capabilities so as to work beyond the pure textual modality. As research is being carried out to design novel architectures and vision-and-language adapters, in this paper we concentrate on endowing such models with the capability of answering questions that require external knowledge. Our approach, termed Wiki-LLaVA, aims at integrating an external knowledge source of multimodal documents, which is accessed through a hierarchical retrieval pipeline. Relevant passages, using this approach, are retrieved from the external knowledge source and employed as additional context for the LLM, augmenting the effectiveness and precision of generated dialogues. We conduct extensive experiments on datasets tailored for visual question answering with external data and demonstrate the appropriateness of our approach.

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally interacting with the system while it is generating responses. To overcome these limitations, we adapt existing LLMs to duplex models so that these LLMs can listen for users while generating output and dynamically adjust themselves to provide users with instant feedback. % such as in response to interruptions. Specifically, we divide the queries and responses of conversations into several time slices and then adopt a time-division-multiplexing (TDM) encoding-decoding strategy to pseudo-simultaneously process these slices. Furthermore, to make LLMs proficient enough to handle real-time conversations, we build a fine-tuning dataset consisting of alternating time slices of queries and responses as well as covering typical feedback types in instantaneous interactions. Our experiments show that although the queries and responses of conversations are segmented into incomplete slices for processing, LLMs can preserve their original performance on standard benchmarks with a few fine-tuning steps on our dataset. Automatic and human evaluation indicate that duplex models make user-AI interactions more natural and human-like, and greatly improve user satisfaction compared to vanilla LLMs. Our duplex model and dataset will be released.

We introduce the StatCan Dialogue Dataset consisting of 19,379 conversation turns between agents working at Statistics Canada and online users looking for published data tables. The conversations stem from genuine intents, are held in English or French, and lead to agents retrieving one of over 5000 complex data tables. Based on this dataset, we propose two tasks: (1) automatic retrieval of relevant tables based on a on-going conversation, and (2) automatic generation of appropriate agent responses at each turn. We investigate the difficulty of each task by establishing strong baselines. Our experiments on a temporal data split reveal that all models struggle to generalize to future conversations, as we observe a significant drop in performance across both tasks when we move from the validation to the test set. In addition, we find that response generation models struggle to decide when to return a table. Considering that the tasks pose significant challenges to existing models, we encourage the community to develop models for our task, which can be directly used to help knowledge workers find relevant tables for live chat users.

Current instruction data synthesis methods primarily focus on single-turn instructions and often neglect cross-turn coherence, resulting in context drift and reduced task completion rates in extended conversations. To address this limitation, we propose Skeleton-Guided Multi-Turn Dialogue Generation, a framework that constrains multi-turn instruction synthesis by explicitly modeling human conversational intent. It operates in two stages: (1) Intent Modeling, which captures the global structure of human dialogues by assigning each conversation to one of nine well-defined intent trajectories, ensuring a coherent and goal-oriented information flow; and (2) Skeleton Generation, which constructs a structurally grounded sequence of user queries aligned with the modeled intent, thereby serving as a scaffold that constrains and guides the downstream instruction synthesis process. Based on this process, we construct ConsistentChat, a multi-turn instruction dataset with approximately 15,000 multi-turn conversations and 224,392 utterances. Experiments on the Light, Topdial, and MT-Eval benchmarks show that models fine-tuned on ConsistentChat achieve a 20-30% improvement in chat consistency and up to a 15% increase in task success rate, significantly outperforming models trained on existing single-turn and multi-turn instruction datasets.

We present TalkPlayData 2, a synthetic dataset for multimodal conversational music recommendation generated by an agentic data pipeline. In TalkPlayData 2 pipeline, multiple large language model (LLM) agents are created under various roles with specialized prompts and access to different parts of information, and the chat data is acquired by logging the conversation between the Listener LLM and the Recsys LLM. To cover various conversation scenarios, for each conversation, the Listener LLM is conditioned on a finetuned conversation goal. Finally, all the LLMs are multimodal with audio and images, allowing a simulation of multimodal recommendation and conversation. In the LLM-as-a-judge and subjective evaluation experiments, TalkPlayData 2 achieved the proposed goal in various aspects related to training a generative recommendation model for music. TalkPlayData 2 and its generation code are open-sourced at https://talkpl.ai/talkplaydata2.html.

Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and fluent response, but sometimes make logical mistakes because of weak reasoning capabilities. To facilitate the conversation reasoning research, we introduce MuTual, a novel dataset for Multi-Turn dialogue Reasoning, consisting of 8,860 manually annotated dialogues based on Chinese student English listening comprehension exams. Compared to previous benchmarks for non-task oriented dialogue systems, MuTual is much more challenging since it requires a model that can handle various reasoning problems. Empirical results show that state-of-the-art methods only reach 71%, which is far behind the human performance of 94%, indicating that there is ample room for improving reasoning ability. MuTual is available at https://github.com/Nealcly/MuTual.

Humans seek information regarding a specific topic through performing a conversation containing a series of questions and answers. In the pursuit of conversational question answering research, we introduce the PCoQA, the first Persian Conversational Question Answering dataset, a resource comprising information-seeking dialogs encompassing a total of 9,026 contextually-driven questions. Each dialog involves a questioner, a responder, and a document from the Wikipedia; The questioner asks several inter-connected questions from the text and the responder provides a span of the document as the answer for each question. PCoQA is designed to present novel challenges compared to previous question answering datasets including having more open-ended non-factual answers, longer answers, and fewer lexical overlaps. This paper not only presents the comprehensive PCoQA dataset but also reports the performance of various benchmark models. Our models include baseline models and pre-trained models, which are leveraged to boost the performance of the model. The dataset and benchmarks are available at our Github page.

Current dialogue systems focus more on textual and speech context knowledge and are usually based on two speakers. Some recent work has investigated static image-based dialogue. However, several real-world human interactions also involve dynamic visual context (similar to videos) as well as dialogue exchanges among multiple speakers. To move closer towards such multimodal conversational skills and visually-situated applications, we introduce a new video-context, many-speaker dialogue dataset based on live-broadcast soccer game videos and chats from Twitch.tv. This challenging testbed allows us to develop visually-grounded dialogue models that should generate relevant temporal and spatial event language from the live video, while also being relevant to the chat history. For strong baselines, we also present several discriminative and generative models, e.g., based on tridirectional attention flow (TriDAF). We evaluate these models via retrieval ranking-recall, automatic phrase-matching metrics, as well as human evaluation studies. We also present dataset analyses, model ablations, and visualizations to understand the contribution of different modalities and model components.

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of neural-retrieval-in-the-loop architectures - recently shown to be effective in open-domain QA (Lewis et al., 2020b; Izacard and Grave, 2020) - for knowledge-grounded dialogue, a task that is arguably more challenging as it requires querying based on complex multi-turn dialogue context and generating conversationally coherent responses. We study various types of architectures with multiple components - retrievers, rankers, and encoder-decoders - with the goal of maximizing knowledgeability while retaining conversational ability. We demonstrate that our best models obtain state-of-the-art performance on two knowledge-grounded conversational tasks. The models exhibit open-domain conversational capabilities, generalize effectively to scenarios not within the training data, and, as verified by human evaluations, substantially reduce the well-known problem of knowledge hallucination in state-of-the-art chatbots.

Existing commonsense knowledge bases often organize tuples in an isolated manner, which is deficient for commonsense conversational models to plan the next steps. To fill the gap, we curate a large-scale multi-turn human-written conversation corpus, and create the first Chinese commonsense conversation knowledge graph which incorporates both social commonsense knowledge and dialog flow information. To show the potential of our graph, we develop a graph-conversation matching approach, and benchmark two graph-grounded conversational tasks.

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on comprehensively understanding their practical effectiveness in comprehending and emulating human conversations. This is especially true compared to text-based Large Language Models (LLMs), which benefit from extensive benchmarking. Human voice interactions are inherently more complex than text due to characteristics unique to spoken dialogue. Ambiguity poses one challenge, stemming from semantic factors like polysemy, as well as phonological aspects such as heterograph, heteronyms, and stress patterns. Additionally, context-dependency, like omission, coreference, and multi-turn interaction, adds further complexity to human conversational dynamics. To illuminate the current state of SDM development and to address these challenges, we present a benchmark dataset in this paper, which comprises 1,079 instances in English and Chinese. Accompanied by an LLM-based evaluation method that closely aligns with human judgment, this dataset facilitates a comprehensive exploration of the performance of SDMs in tackling these practical challenges.

Generative large vision-language models (LVLMs) have recently achieved impressive performance gains, and their user base is growing rapidly. However, the security of LVLMs, in particular in a long-context multi-turn setting, is largely underexplored. In this paper, we consider the realistic scenario in which an attacker uploads a manipulated image to the web/social media. A benign user downloads this image and uses it as input to the LVLM. Our novel stealthy Visual Memory Injection (VMI) attack is designed such that on normal prompts the LVLM exhibits nominal behavior, but once the user gives a triggering prompt, the LVLM outputs a specific prescribed target message to manipulate the user, e.g. for adversarial marketing or political persuasion. Compared to previous work that focused on single-turn attacks, VMI is effective even after a long multi-turn conversation with the user. We demonstrate our attack on several recent open-weight LVLMs. This article thereby shows that large-scale manipulation of users is feasible with perturbed images in multi-turn conversation settings, calling for better robustness of LVLMs against these attacks. We release the source code at https://github.com/chs20/visual-memory-injection

Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence generation task i.e, given a sequence of utterances generate the response sequence). This is not only an overly simplistic view of conversation but it is also emphatically different from the way humans converse by heavily relying on their background knowledge about the topic (as opposed to simply relying on the previous sequence of utterances). For example, it is common for humans to (involuntarily) produce utterances which are copied or suitably modified from background articles they have read about the topic. To facilitate the development of such natural conversation models which mimic the human process of conversing, we create a new dataset containing movie chats wherein each response is explicitly generated by copying and/or modifying sentences from unstructured background knowledge such as plots, comments and reviews about the movie. We establish baseline results on this dataset (90K utterances from 9K conversations) using three different models: (i) pure generation based models which ignore the background knowledge (ii) generation based models which learn to copy information from the background knowledge when required and (iii) span prediction based models which predict the appropriate response span in the background knowledge.

Compared to single-turn dialogue, multi-turn dialogue involving multiple images better aligns with the needs of real-world human-AI interactions. Additionally, as training data, it provides richer contextual reasoning information, thereby guiding the model to achieve better performance. However, existing vision-language models (VLMs) primarily rely on single-turn dialogue training and evaluation benchmarks. In this paper, following the characteristics of human dialogue, such as focused topics and concise, clear content, we present MMCR (Multimodal Multi-turn Contextual Reasoning), a novel dataset comprising: (1) MMCR-310k -- the largest multi-image multi-turn instruction tuning dataset with 310K contextual dialogues, each covering 1-4 images and 4 or 8 dialogue turns; and (2) MMCR-Bench -- a diagnostic benchmark featuring dialogues, spanning 8 domains (Humanities, Natural, Science, Education, etc.) and 40 sub-topics. Extensive evaluations demonstrate that models fine-tuned with MMCR-310k achieve 5.2\% higher contextual accuracy on MMCR-Bench, while showing consistent improvements on existing benchmarks (+1.1\% on AI2D, +1.2\% on MMMU and MMVet). MMCR and prompt engineering will be released publicly.

In this work, we investigate the human perception of coherence in open-domain dialogues. In particular, we address the problem of annotating and modeling the coherence of next-turn candidates while considering the entire history of the dialogue. First, we create the Switchboard Coherence (SWBD-Coh) corpus, a dataset of human-human spoken dialogues annotated with turn coherence ratings, where next-turn candidate utterances ratings are provided considering the full dialogue context. Our statistical analysis of the corpus indicates how turn coherence perception is affected by patterns of distribution of entities previously introduced and the Dialogue Acts used. Second, we experiment with different architectures to model entities, Dialogue Acts and their combination and evaluate their performance in predicting human coherence ratings on SWBD-Coh. We find that models combining both DA and entity information yield the best performances both for response selection and turn coherence rating.

As Vision-Language Models (VLMs) move into interactive, multi-turn use, new safety risks arise that single-turn or single-modality moderation misses. In Multimodal Multi-Turn (MMT) dialogues, malicious intent can be spread across turns and images, while context-sensitive replies may still advance harmful content. To address this challenge, we present the first systematic definition and study of MMT dialogue safety. Building on this formulation, we introduce the Multimodal Multi-turn Dialogue Safety (MMDS) dataset. We further develop an automated multimodal multi-turn red-teaming framework based on Monte Carlo Tree Search (MCTS) to generate unsafe multimodal multi-turn dialogues for MMDS. MMDS contains 4,484 annotated multimodal dialogue samples with fine-grained safety ratings, policy dimension labels, and evidence-based rationales for both users and assistants. Leveraging MMDS, we present LLaVAShield, a powerful tool that jointly detects and assesses risk in user inputs and assistant responses. Across comprehensive experiments, LLaVAShield consistently outperforms strong baselines on MMT content moderation tasks and under dynamic policy configurations, establishing new state-of-the-art results. We will publicly release the dataset and model to support future research.

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning based due to the outstanding performance. In this survey, we mainly focus on the deep learning based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present for deep learning based dialogue systems, extensively covering the popular techniques. We speculate that this work is a good starting point for academics who are new to the dialogue systems or those who want to quickly grasp up-to-date techniques in this area.

In a conversational question answering scenario, a questioner seeks to extract information about a topic through a series of interdependent questions and answers. As the conversation progresses, they may switch to related topics, a phenomenon commonly observed in information-seeking search sessions. However, current datasets for conversational question answering are limiting in two ways: 1) they do not contain topic switches; and 2) they assume the reference text for the conversation is given, i.e., the setting is not open-domain. We introduce TopiOCQA (pronounced Tapioca), an open-domain conversational dataset with topic switches on Wikipedia. TopiOCQA contains 3,920 conversations with information-seeking questions and free-form answers. On average, a conversation in our dataset spans 13 question-answer turns and involves four topics (documents). TopiOCQA poses a challenging test-bed for models, where efficient retrieval is required on multiple turns of the same conversation, in conjunction with constructing valid responses using conversational history. We evaluate several baselines, by combining state-of-the-art document retrieval methods with neural reader models. Our best model achieves F1 of 55.8, falling short of human performance by 14.2 points, indicating the difficulty of our dataset. Our dataset and code is available at https://mcgill-nlp.github.io/topiocqa

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge amount of real conversation data. In this paper, we construct a large-scale real scenario Chinese E-commerce conversation corpus, JDDC, with more than 1 million multi-turn dialogues, 20 million utterances, and 150 million words. The dataset reflects several characteristics of human-human conversations, e.g., goal-driven, and long-term dependency among the context. It also covers various dialogue types including task-oriented, chitchat and question-answering. Extra intent information and three well-annotated challenge sets are also provided. Then, we evaluate several retrieval-based and generative models to provide basic benchmark performance on the JDDC corpus. And we hope JDDC can serve as an effective testbed and benefit the development of fundamental research in dialogue task

Conversational recommender systems (CRS) generate recommendations through an interactive process. However, not all CRS approaches use human conversations as their source of interaction data; the majority of prior CRS work simulates interactions by exchanging entity-level information. As a result, claims of prior CRS work do not generalise to real-world settings where conversations take unexpected turns, or where conversational and intent understanding is not perfect. To tackle this challenge, the research community has started to examine holistic CRS, which are trained using conversational data collected from real-world scenarios. Despite their emergence, such holistic approaches are under-explored. We present a comprehensive survey of holistic CRS methods by summarizing the literature in a structured manner. Our survey recognises holistic CRS approaches as having three components: 1) a backbone language model, the optional use of 2) external knowledge, and/or 3) external guidance. We also give a detailed analysis of CRS datasets and evaluation methods in real application scenarios. We offer our insight as to the current challenges of holistic CRS and possible future trends.

Designing dialog tutors has been challenging as it involves modeling the diverse and complex pedagogical strategies employed by human tutors. Although there have been significant recent advances in neural conversational systems using large language models (LLMs) and growth in available dialog corpora, dialog tutoring has largely remained unaffected by these advances. In this paper, we rigorously analyze various generative language models on two dialog tutoring datasets for language learning using automatic and human evaluations to understand the new opportunities brought by these advances as well as the challenges we must overcome to build models that would be usable in real educational settings. We find that although current approaches can model tutoring in constrained learning scenarios when the number of concepts to be taught and possible teacher strategies are small, they perform poorly in less constrained scenarios. Our human quality evaluation shows that both models and ground-truth annotations exhibit low performance in terms of equitable tutoring, which measures learning opportunities for students and how engaging the dialog is. To understand the behavior of our models in a real tutoring setting, we conduct a user study using expert annotators and find a significantly large number of model reasoning errors in 45% of conversations. Finally, we connect our findings to outline future work.

Impressive progress has been made on chat models based on Large Language Models (LLMs) recently; however, there is a noticeable lag in multi-turn conversations between open-source chat models (e.g., Alpaca and Vicuna) and the leading chat models (e.g., ChatGPT and GPT-4). Through a series of analyses, we attribute the lag to the lack of enough high-quality multi-turn instruction-tuning data. The available instruction-tuning data for the community are either single-turn conversations or multi-turn ones with certain issues, such as non-human-like instructions, less detailed responses, or rare topic shifts. In this paper, we address these challenges by introducing Parrot, a highly scalable solution designed to automatically generate high-quality instruction-tuning data, which are then used to enhance the effectiveness of chat models in multi-turn conversations. Specifically, we start by training the Parrot-Ask model, which is designed to emulate real users in generating instructions. We then utilize Parrot-Ask to engage in multi-turn conversations with ChatGPT across a diverse range of topics, resulting in a collection of 40K high-quality multi-turn dialogues (Parrot-40K). These data are subsequently employed to train a chat model that we have named Parrot-Chat. We demonstrate that the dialogues gathered from Parrot-Ask markedly outperform existing multi-turn instruction-following datasets in critical metrics, including topic diversity, number of turns, and resemblance to human conversation. With only 40K training examples, Parrot-Chat achieves strong performance against other 13B open-source models across a range of instruction-following benchmarks, and particularly excels in evaluations of multi-turn capabilities. We make all codes, datasets, and two versions of the Parrot-Ask model based on LLaMA2-13B and KuaiYii-13B available at https://github.com/kwai/KwaiYii/Parrot.

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of individual dialog components, there is a lack of comprehensive empirical study on how different components contribute to the overall performance of a dialog system. In this paper, we perform a system-wise evaluation and present an empirical analysis on different types of dialog systems which are composed of different modules in different settings. Our results show that (1) a pipeline dialog system trained using fine-grained supervision signals at different component levels often obtains better performance than the systems that use joint or end-to-end models trained on coarse-grained labels, (2) component-wise, single-turn evaluation results are not always consistent with the overall performance of a dialog system, and (3) despite the discrepancy between simulators and human users, simulated evaluation is still a valid alternative to the costly human evaluation especially in the early stage of development.

Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input. Despite the progress, the field has many aspects left to explore. The currently available public datasets for conversational recommendation lack specific user preferences and explanations for recommendations, hindering high-quality recommendations. To address such challenges, we present a novel conversational recommendation dataset named PEARL, synthesized with persona- and knowledge-augmented LLM simulators. We obtain detailed persona and knowledge from real-world reviews and construct a large-scale dataset with over 57k dialogues. Our experimental results demonstrate that utterances in PEARL include more specific user preferences, show expertise in the target domain, and provide recommendations more relevant to the dialogue context than those in prior datasets.

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations, such as providing randomly-guessed answers to ambiguous queries or failing to refuse users' requests, both of which are considered aspects of a conversational agent's proactivity. This raises the question of whether LLM-based conversational systems are equipped to handle proactive dialogue problems. In this work, we conduct a comprehensive analysis of LLM-based conversational systems, specifically focusing on three aspects of proactive dialogue systems: clarification, target-guided, and non-collaborative dialogues. To trigger the proactivity of LLMs, we propose the Proactive Chain-of-Thought prompting scheme, which augments LLMs with the goal planning capability over descriptive reasoning chains. Empirical findings are discussed to promote future studies on LLM-based proactive dialogue systems.

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is essential for a successful dialogue. The other one focuses on a specific task instead of casual talks, e.g., finding a movie on Friday night, or playing a song. These two directions have been studied separately due to their different purposes. However, how smoothly transitioning from social chatting to task-oriented dialogues is important for triggering business opportunities, and there is no public data focusing on such scenarios. Hence, this paper focuses on investigating the conversations starting from open-domain social chatting and then gradually transitioning to task-oriented purposes, and releases a large-scale dataset with detailed annotations for encouraging this research direction. To achieve this goal, this paper proposes a framework to automatically generate many dialogues without human involvement, in which any powerful open-domain dialogue generation model can be easily leveraged. The human evaluation shows that our generated dialogue data has a natural flow at a reasonable quality, showing that our released data has a great potential of guiding future research directions and commercial activities. Furthermore, the released models allow researchers to automatically generate unlimited dialogues in the target scenarios, which can greatly benefit semi-supervised and unsupervised approaches.

Large language models handle single-turn generation well, but multi-turn interactions still require the model to reconstruct user intent and task state from an expanding token history because internal representations do not persist across turns. This token-first paradigm leads to drift, inconsistent reasoning modes, and growing prompts as conversations deepen. We propose CORE, a concept-first interaction layer that improves multi-turn stability without modifying model weights. CORE combines a small library of universal cognitive operators with a persistent Local Concept - a compact semantic state capturing the task, constraints, preferences, and intermediate results. Each model call receives only this concept state, the user's latest instruction, and the selected operator, eliminating the need to replay full history. A preliminary prototype simulating CORE's behavior shows about 42% reduction in cumulative prompt tokens, though this number reflects prototype conditions and should not be interpreted as a real-world performance estimate. CORE offers a model-agnostic mechanism that separates conceptual reasoning from language generation, suggesting a scalable direction for more stable multi-turn systems.

Driven by vast and diverse textual data, large language models (LLMs) have demonstrated impressive performance across numerous natural language processing (NLP) tasks. Yet, a critical question persists: does their generalization arise from mere memorization of training data or from deep semantic understanding? To investigate this, we propose a bi-perspective evaluation framework to assess LLMs' scenario cognition - the ability to link semantic scenario elements with their arguments in context. Specifically, we introduce a novel scenario-based dataset comprising diverse textual descriptions of fictional facts, annotated with scenario elements. LLMs are evaluated through their capacity to answer scenario-related questions (model output perspective) and via probing their internal representations for encoded scenario elements-argument associations (internal representation perspective). Our experiments reveal that current LLMs predominantly rely on superficial memorization, failing to achieve robust semantic scenario cognition, even in simple cases. These findings expose critical limitations in LLMs' semantic understanding and offer cognitive insights for advancing their capabilities.

Questions asked by humans during a conversation often contain contextual dependencies, i.e., explicit or implicit references to previous dialogue turns. These dependencies take the form of coreferences (e.g., via pronoun use) or ellipses, and can make the understanding difficult for automated systems. One way to facilitate the understanding and subsequent treatments of a question is to rewrite it into an out-of-context form, i.e., a form that can be understood without the conversational context. We propose CoQAR, a corpus containing 4.5K conversations from the Conversational Question-Answering dataset CoQA, for a total of 53K follow-up question-answer pairs. Each original question was manually annotated with at least 2 at most 3 out-of-context rewritings. CoQAR can be used in the supervised learning of three tasks: question paraphrasing, question rewriting and conversational question answering. In order to assess the quality of CoQAR's rewritings, we conduct several experiments consisting in training and evaluating models for these three tasks. Our results support the idea that question rewriting can be used as a preprocessing step for question answering models, thereby increasing their performances.

Large Language Models (LLMs) have achieved remarkable success at tasks like summarization that involve a single turn of interaction. However, they can still struggle with multi-turn tasks like dialogue that require long-term planning. Previous works on multi-turn dialogue extend single-turn reinforcement learning from human feedback (RLHF) methods to the multi-turn setting by treating all prior dialogue turns as a long context. Such approaches suffer from covariate shift: the conversations in the training set have previous turns generated by some reference policy, which means that low training error may not necessarily correspond to good performance when the learner is actually in the conversation loop. In response, we introduce REgressing the RELative FUture (REFUEL), an efficient policy optimization approach designed to address multi-turn RLHF in LLMs. REFUEL employs a single model to estimate Q-values and trains on self-generated data, addressing the covariate shift issue. REFUEL frames the multi-turn RLHF problem as a sequence of regression tasks on iteratively collected datasets, enabling ease of implementation. Theoretically, we prove that REFUEL can match the performance of any policy covered by the training set. Empirically, we evaluate our algorithm by using Llama-3.1-70B-it to simulate a user in conversation with our model. REFUEL consistently outperforms state-of-the-art methods such as DPO and REBEL across various settings. Furthermore, despite having only 8 billion parameters, Llama-3-8B-it fine-tuned with REFUEL outperforms Llama-3.1-70B-it on long multi-turn dialogues. Implementation of REFUEL can be found at https://github.com/ZhaolinGao/REFUEL/, and models trained by REFUEL can be found at https://huggingface.co/Cornell-AGI.