Effective Behaviour People who are effective are likely to… Ineffective Behaviour People who are less effective are likely to… Level 3 Make effective use of project management skills and techniques to deliver outcomes, including identifying risks and mitigating actions Develop, implement, maintain and review systems and service standards to provide quality, efficiency and for money Work with team to set priorities, goals, objectives and timescales Establish mechanisms to seek out and respond to feedback from customers about service provided Promote a culture that tackles fraud and deception, keeping others informed of outcomes Develop proposals to improve the quality of service with involvement from a diverse of staff, stakeholders or delivery partners Has minimal understanding of what could go wrong or needs to be resolved as a priority Focus on delivering the task to the exclusion of meeting customer/end user requirements and needs Allocate or delegate work without clarifying deadlines or priorities Be unable to explain common customer problems or needs and how these are evolving Not give sufficient priority and attention to ensuring that and deception is being tackled. Generate limited proposals to create service improvements and do so with little involvement of staff Additional Information General Pre Employment Requirements Should you be successful in your application you will be recommended for appointment subject to our standard pre recruitment checks. These include: Identity – you will be asked to provide evidence of your identity if invited to interview and potentially at another time during the recruitment process. Nationality and Immigration Status – you will be asked to provide proof of your eligibility to work and remain in the UK. Successful candidates will also be required to satisfy the Civil Service Nationality requirements.
Employment/ Academic History Verification – if you are successful, we will conduct a verification of your 3 year history Criminal History – COPFS has exemptions from the Rehabilitation of Offenders Act (1974). This check will be undertaken through an Enhanced Disclosure check (of which, COPFS will meet the expense) Health – prior to appointment, trainees will also undergo a pre-employment health assessment through our Occupational Health provider. When full checks are satisfactorily completed, a formal offer of employment will be made. Terms of Appointment Salary is paid monthly by credit transfer to your nominated bank account. Probation will apply for the duration of this contract, should this be extended a 9 month probation period will apply. Successful applicants will be expected to work a five day week of 37 hours excluding lunch breaks. You will have an annual leave allowance of 25 days per year (rising to 30 days after 4 years’ service) and will also benefit from an additional 11.5 public and privilege holidays per year. Part time allowances will be calculated as a pro rata amount and confirmed within the contract of employment. On joining employees will be automatically enrolled in the Civil Service pension arrangements. You can find further information on Civil Service Pensions via the (). Civil Service Code As a Civil Servant, you will be expected to carry out your role with dedication and a commitment to the Civil Service and its core values. The Civil Service Code defines the core values that you, as a Civil Servant, are expected to work within and uphold. These core values are: Honesty Impartiality Integrity Objectivity The Code forms part of the terms and conditions of every Civil Servant. Further information can be obtained from .