Appendix 11: The Key and Social Work Standards Matrix Key Role 1: Maintain Professional Accountability SW Standard Performance Criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence SW 1 Maintain an up to date knowledge and evidence base for social work practice P1 establish your own strategy for maintaining an up to date knowledge and evidence base for social work practice P2 research statutory, legal and procedural requirements and academic literature relating to social work practice P3 analyse the statutory and non- statutory powers exercised by social workers and organisations P4 review the outcomes of previous social work practice for individuals, families, groups and communities locally P5 review your own knowledge about issues of equality, fairness, access and anti-sectarian practise and provision P6 synthesise information to understand how evidence-based practice applies in your own role P7 plan, with support, how to integrate current and emerging research into your own practice Levels: 2 and 3 Tuning-in statement Supervision minutes Presentation to team meeting/midway presentation Evaluations of practice Learning log
SW Standard Performance criteria Practice Learning Practice Learning Indicators Practice Learning Evidence SW 4 Exercise professional judgement in social work P1 analyse a range of information that will inform professional decisions about specific complex situations P2 develop a range of options for addressing the situation P3 evaluate the implications of different options for the people involved P4 exercise professional judgement to make evidence-based decisions P5 present both verbally and in writing the rationale for your professional judgements P6 justify your professional judgements where others disagree or challenge them P7 challenge judgements of others that appear to conflict with the evidence or to work against people’s best interests P8 consider the need to modify your own judgement where new evidence is presented Levels: 2 and 3 Assessments Multidisciplinary working Critical reflection on practice Direct observations Supervision Significant interviews User Feedback
SW Standard Performance criteria Practice Learning Practice Learning Indicators Practice Learning Evidence SW 5 Manage ethical issues, dilemmas and conflicts P1 recognise ethical issues, dilemmas and conflicts that arise in the course of social work practice P2 review sources of information and knowledge that can inform professional judgements ethical issues, dilemmas and conflicts P3 reflect on how your own values and experiences may impact on managing ethical issues, dilemmas and conflicts P4 make professional judgements taking account of ethical issues, dilemmas and conflicts P5 support others to understand how ethical considerations may have affected decisions made P6 evaluate outcomes of how you have managed ethical issues, dilemmas and conflicts to inform your future practice Levels: 2 and 3 Supervision minutes Tuning –in and evaluations Process records Learning log Direct observations Assessment
SW Standard Performance criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence SW 7 Prepare professional reports and records relating to people P1 use language appropriate to the intended audience to construct professional reports that are evidence-based, analytical and coherent P2 maintain accurate, complete, retrievable, and up-to-date records P3 ensure reports and records can be understood by those who have a right to see them P4 make use of information communication technology that supports information exchange within and across disciplines and organisations P5 ensure that records and reports comply with legal and organisational requirements, balancing the tension between safeguarding, confidentiality and data protection Level: 2 or 3 Supervision minutes Reports Service use feedback Care plans Contracts Work plans Up-to date , clear and accurate records Knowledge and understanding of policies and procedures Key Role 3: Promote engagement and participation
SW Standard Performance criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence SW 8 Prepare for social work involvement P1 clarify details of the referral and any associated P2 engage appropriately with others to access additional information P3 investigate legal requirements and organisational procedures with a bearing on the proposed involvement P4 research further information that may inform your initial involvement P5 reflect on aspects of self that may have an impact on the social work relationship P6 synthesise all information gathered P7 make a professional judgement with support from others the best form of initial involvement Levels: 2 and 3 Tuning – in Contact records contacts Process records Reports Personal audit of knowledge , values ,skills Reading and knowledge Supervision SW Standard Performance criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence
P11 review the effectiveness of support provided SW Standard Performance criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence SW 11 Advocate on behalf of people P1 establish if people require you to advocate for them in specific situations P2 clarify with people the desired outcomes of the advocacy and other possible outcomes P3 support people to participate to the extent that they are able P4 make professional judgements about any potential conflicts of interest that may arise if you act as advocate P5 collaborate with people to prepare a case that represents their best interests P6 make representation to achieve desired outcomes Levels: 2 and 3 Direct observations Case records Reports Service user/carer feedback Review meetings Supervision
P7 communicate outcomes of the advocacy in ways that can be understood P8 review the effectiveness of advocacy Key Role 4: Assess needs, risks and circumstances SW Standard Performance criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence SW 12 Assess risks and circumstances in partnership with those involved P1 listen to people’s own accounts of situation P2 work holistically with people to enable them to identify, clarify and express their strengths, needs and expectations P3 identify obstacles that create limitations for people P4 assist people to identify what would help them build on their own strengths, abilities and achievements P5 work with others to gather further information relevant to the assessment Levels: 2 and 3 Initial assessment Risk assessment Supervision minutes Direct observations Case records Review reports Feedback from multidisciplinary colleagues
P9 record the plan and any issues or that the plan does not seek to address Review reports SW Standard Performance criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence SW 15 Agree risk management plans to promote independence and responsibility P1 review your own and the organisation’s legal and professional duties when supporting people to balance risks, rights and responsibilities P2 assess the individual’s capacity to make decisions regarding risk P3 assess risk according to legal and organisational requirements P4 use assertiveness to ensure that the actions of others work in the best interests of the individual and take account of the wider community P5 with the individual, develop a plan to minimise risks while maximising independence and the responsibility for taking positive risks P6 work with the individual and others to ensure they understand the Levels: 2 and 3 Reading and evidence base Assessment Minutes of formal decision-making meetings Contracts Care plans Contact records Correspondence Setting timeframes
Key Role 6: Take actions to achieve change SW Standard Performance criteria Practice Learning Practice Learning Indicators Practice Learning Evidence SW 17 methods and models of social work intervention to promote change P1 research a range of methods and models of social work intervention that may promote change in specific situations P2 analyse how your own professional and interpersonal skills can be demonstrated within methods and models of social work intervention P3 articulate your rationale for choosing particular interventions in specific situations P4 use your own professional and interpersonal skills to apply social work interventions Levels: 2 and 3 Reading/tuning –in Reflection on own knowledge , skills and values Assessment and planning Implementation of method of intervention Ongoing evaluation and review
P6 provide monitoring information on resources to meet organisational requirements and to inform service planning, commissioning strategies and capacity building P7 evaluate the effectiveness of resources in achieving outcomes for people over time SW Standard Performance criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence SW 19 Evaluate outcomes of social work practice P1 review the intended outcomes of social work practice in specific situations P2 analyse information from a range of perspectives on progress towards outcomes P3 in partnership with others, evaluate outcomes for individuals, their families or communities P4 analyse the outcomes for your own organisation P5 reflect on your own role and use of self in specific social work interventions P6 in partnership with others, revise plans for practice and Levels: 2 and 3 Review meeting Reflective learning Feedback from service Engagement in supervision Supervision records Future learning Feedback from Team
interventions to take account of evaluations P7 identify lessons learned that should inform your future practice and the work of your organisation P8 articulate how your own evaluations may contribute to the development of social work as a profession SW Standard Performance criteria Practice Learning Level Practice Learning Indicators Practice Learning Evidence SW 20 Disengage at the end of social work involvement P1 agree a plan for disengagement when the end of your involvement is approaching P2 explain to people the reasons for your forthcoming disengagement P3 provide people with information on the closure or continuity of support for them P4 arrange for the transfer or closure of information relating to social work involvement Levels: 2 and 3 Supervision records Process record Direct observation Review meetings Service user/carer feedback Records of handover meetings