ANNUAL REPORT 2008–2009 Performance Management Framework NOTE: The following two Desired Outcomes were transferred to the Public Sector Commission on 28 November 2008. (Both are included in the table below in italics and the non-shaded sections) The Premier's obligations as Minister for Public Sector Management are met. The strategic transformation of the operations of Government, using technology as a tool to improve internal efficiency, service delivery to citizens and community participation. Desired Outcomes Effectiveness Indicators Services Provided Efficiency Indicators The Premier's requirements and those of Cabinet are met. extent to which the needs of the Premier and Cabinet are met by services provided by the Department of the Premier and Cabinet. Support of the Premier as Head of Government (Service 1) of services provided to support the Premier. cost of representing WA interests overseas (per region). cost of media and communication services provided to each Minister (including the Premier). extent of the community's preparedness to cope with the consequences of a terrorism attack or other significant emergency. Management of Matter of State (Service 2) operating cost per Ministerial Office (including the Leaders of the Opposition). cost of administration provided for each Ministerial Office (including the Leaders of the Opposition). entitlement cost per Member of Parliament.
cost of administration per Member of Parliament. cost of providing an Executive Government Service. cost of initiative and program undertaken to address terrorism and other significant emergencies. Management of Policy (Service 3) cost per hour of policy advice, development and co-ordination. cost of providing an Executive Government Service. The Premier's obligations as Minister for Public Sector Management are met. of leadership development participants who indicated that they would be able to apply their learning in their workplace for the benefit of their agency, or within the public sector generally. Support for the Premier as Minister for Public Sector Management (Service 4) cost per leadership development participant. of clients who indicate that the provision of employment and organisational management services were appropriate, timely and met their requirements. cost per client to whom public sector management advice is provided.
of workforce development participants who indicated that they would be able to apply their learning in their workplace for the benefit of their agency, or within the public sector generally. cost per workforce development participant. A secure, confidential and time critical printing and publishing service for Parliament and Government. Proportion of Parliamentary documents produced and delivered within agreed timeframes established by each House of Parliament. Proportion of documents produced and released in accordance with security and confidentiality requirements. Parliamentary, Statutory and Legislative Publishing Service (Service 5) Average cost per printing produced. Average cost of publications sold. Increased level of community awareness of the Western Australian and Commonwealth Constitutions, and the Australian federal system of government. Percentage growth in Constitutional Centre customer numbers compared with previous year. Percentage increase in use of electronic information provided on the Constitutional Centre web page. Management of the Constitutional Centre Programs (Service 6) Average cost per customer of the Constitutional Centre.
Reducing the number of fatalities in Western Australia through the implementation of Road Safety programs. Deaths from road crashes per 100,000 estimated residential population. Police reported hospital admissions due to road crashes per 100,000 population. Hospital admissions due to road crashes per 100,000 population. Support for the Implementation of the State's Road Safety Initiatives (Service 7) Average cost of awareness-raising campaigns. Average cost of road safety initiatives. Average cost per FTE for support services to the Road Safety Council. The strategic transformation of the operations of Government, using technology as a tool to improve internal efficiency, service delivery to citizens and community participation. Proportion of Departments that adopt and implement policies, standards and guidelines developed by the Office of e-Government Strategic Management Council e-Government Sub-Committee’s satisfaction with quality and timeliness of work undertaken to support the Committee. Premier's Office satisfaction with advice and support provided. e-Government Policy and Coordination (Service 8) Average cost per Department that adopts and implements policies, standards and guidelines. Average cost per significant e-government initiative in which the Office is involved.