Edward Jenner This is a free online learning programme designed to give you confidence and competence in your role. Aimed at staff in all roles within healthcare especially aspiring leaders. Access via Thames Valley & Wessex Leadership Academy A flexible resource: in your own time at your own pace Designed by clinicians working on the frontline of care, it is highly practical and patient-focused – making it a valuable resource for all staff who want to build a more compassionate NHS. Designed to help you use your own experiences as part of your learning process, self-assessment in key leadership and continuing professional development. ESR/E-Learning record of completion and practice based reflective tools discussed and considered with line manager. At the end of each module you can print your completion certificate Human Resources (HR) Programmes to include: Appraisal & Personal Development Review Attendance Management How to Prepare Management Cases Managing Planned and Unplanned Managing on Long Term Sick Tips & Techniques for Interviewers Undertake a range of short HR run workshops to develop your understanding of the skills required when managing others 1-2 each workshop These short workshops aim to equip you with the tools and knowledge you need to effectively manage staff and monitor attendance Recorded onto your learning record within ESR can be printed) Communication Using Emotional Intelligence This interactive and course which will enable you to apply the principles of Emotional Intelligence in real situations, whether work or personal. It will 1 day programme You will know and manage your own emotions as well as recognizing and managing the emotions of others. You will also understand the principles of Transactional Analysis and perceptions using the Johari Window Recorded onto your learning record within ESR (which can be printed)
show how we can relate to others and communicate more effectively, and achieve greater results from business discussions and meetings How to Implement Change This is a very practical, common sense and interactive course that will give you a range of tools and techniques that you will feel comfortable about using 1 day programme You will gain an appreciation of, and practical techniques & skills for managing and implementing change in the workplace in a confident and proactive way Recorded onto your learning record within ESR (which can be printed) Shadow Days – First Line Managers/cross specialty/CSC An opportunity to shadow an experienced manager and get a better understanding of the role This will need to be organised by yourself with the support of your line manager or Clinical Service Centre (CSC) management team 1-5 days This will your depth and breadth of knowledge and understanding of a management role ‘in action’ including managing and developing people. It will provide for an opportunity to question/challenge practice and process Evidence of reflective practice signed by manager shadowed Attends team brief Monthly opportunity to get together with staff and senior leaders across the organisation to discuss key targets in relation to quality, performance, finance and workforce. Also allows for networking and sharing good news stories and best practice 1 hour per session You will gain an understanding and appreciation of the organisational issues and how your role contributes. Also build on networks from across the organisation and within staff groups Feedback team brief to colleagues at team meetings
Access to a number of management developments some of which are NVQ based Various development which includes customer services, business administration and time management Varies depending on development This will vary, please see individual development specification using the link Certificate of completion Staff Engagement Access the ‘Staff led change’ toolkit (formally known as Listening into Action) Hold an effective engagement conversation At your own pace Able to demonstrate the ability to engage effectively and involve staff in all changes that affect them with positive outcomes Share feedback and outcomes from conversation held with line manager Signed off as competent to level 1: (Line Manager) Evidence statement: Complete of ‘readiness’ at the end of this document. Progress to level 2 (optional) 2 Entering this level you will already have management experience Upon completion you should be able to demonstrate a level of skills and competencies as follows:
Equivalent to band 5-6 Skills and Competencies provide and receive complex information, developed negotiating, motivational and persuasive skills specialist knowledge across a range of procedures to degree level plus specialist/management knowledge and experience responsible for policy implementation and for discrete policy or service development for a service or more than one area of activity significant discretion to work within a set of defined parameters takes ownership and prepared to be held accountable role models ethical behaviours makes the most of current opportunities to make improvements develops and communicates standards and expected levels of performance delegates effectively and develops team members supports the evaluation of KPIs in own delivery area Development Programme Description How to access Time Commitment Learning Outcome Evidence of Completion National Leadership Academy – Mary Seacole (Leading Care I) Fully accredited leading to a Postgraduate Certificate in Healthcare Leadership This programme will transform your natural empathy and resilience into an inspiring, practical and resourceful leadership style – and make you a prime candidate for your first recognised leadership role. You will the skills needed to be a great leader, including inspiring others, making informed decisions and focusing even more on the patients, service users, carers and families you support, while learning how to make the NHS values even more central 12 month programme 12-14 hours study a week Valuable accreditation for everyone regardless of role or background You will be able to look at how it feels for you to be a leader in healthcare, and the challenges that you face. Review the patient experience, and how this can be improved and evaluated Lead teams and improve performance Identify how your leadership of processes and systems can improve outcomes, safety and the experience of care Understand, and navigate the organisation and its politics Engage with the human aspects of delivering compassionate care Successful completion certificate from the National Leadership Academy
to your daily role and working environment. Leadership Behaviours Access and consider the ‘leadership behaviours’ and demonstrate evidence against the positive indicators At your own pace To gain an understanding of expectations of leaders working at PHT and be able to demonstrate application of them and they positive impact on Through annual performance review and appraisal Frontline nursing and midwifery programme Because you care – the NHS Leadership Academy is looking to support frontline nurses and midwives and help you do the job that you love, even better and have a greater influence on the way care is delivered. Must be nominated following a talent management discussion (Appraisal) with line manager Online, 1/2 day induction, 2 x workshops over 6 months The programme will help you reflect on your strengths, your role and your ability to do what you came in to the profession to do – make a difference to people’s lives. Certificate of completion Conflicts and How to Resolve them A programme designed to offer tools and techniques when faced with conflict and challenging people issues 1 day programme This programme will help you understand and deal with the behaviours that trigger conflict. You will some communication techniques that will help you manage specific situations and deal with those difficult people Recorded onto your learning record within ESR can be printed) Project Management This course is valuable for anyone who is already responsible for managing projects and /or someone who has been given a new project to manage and needs a practical understanding of the key elements of planning a successful project 1 day programme This programme will allow you to identify the critical success factors of a project, describe the key elements and complete a project planning document based on a real workplace scenario. Recognise and manage risks and engage with key stakeholders Recorded onto your learning record within ESR can be printed)
Budget management/procurement This programme is in development and will be made available shortly, in the meantime you can arrange for one to one training by contacting the finance department directly To be confirmed To be confirmed To be confirmed Recorded onto your learning record within ESR (which can be printed) Wessex Mentoring Development Programme Develop skills that can be used in everyday working life – for those who wish to be a mentor or develop mentoring skills 4 days plus preparation This programme will help you develop skills than can be used to mentor individuals – mentoring is a learning relationship helps people take charge of their own development, to release their potential and achieve results which they value Certificate of completion Shadow Days to include: Senior Operational Managers/Business Manager Cross CSC/specialty Clinical Shadowing An opportunity to shadow an experienced manager/clinician and get a better understanding of their role and the services they impact upon This will need to be organised by yourself with the support of your line manager or Clinical Service Centre (CSC) management team 1-5 days This will widen your depth and breadth of knowledge and understanding of a management role ‘in action’ including managing and developing people. It will provide for an opportunity to question/challenge practice and process Evidence of reflective practice signed by manager/ clinician shadowed Myers Briggs The Myers-Briggs Type Indicator (MBTI) assessment is a psychometric questionnaire designed to measure psychological preferences in how people perceive the world and make decisions Contact the L&MD inbox to register an interest A questionnaire to be completed – feedback will be provided by a skilled MBTI practitioner This will you to discover your personality type and leadership style. The model of personality tells you about some of those similarities and differences. By raising awareness of yourself and others, it can improve your relationships. It can also help you make better decisions about your future, your career, and your development A report describing your personality type
360 degree feedback A feedback tool most collated from subordinates, peers and supervisors as well as a self-evaluation which will help individuals develop themselves, their teams and the organisations Contact the L&MD inbox to register an interest A questionnaire to be completed – feedback will be provided by a skilled practitioner The results from a 360-degree evaluation are often used by the person receiving the feedback to plan and map specific paths in their development. It will help you better understand your leadership capability and development through consideration of direct feedback from your peers A report will be provided Signed off as competent to level 1: (Line Manager) Evidence statement: Complete assessment of ‘readiness’ at the end of this document. Progress to level 3 (optional)
LEVEL 3 Entering this level you will already have management experience Upon completion you should be able to demonstrate a of skills and competencies as follows: Equivalent to band 7-8 Skills and Competencies provide and receive highly complex, sensitive or contentious information, highly developed specialist knowledge across a range of procedures to masters level responsible for policy implementation and for discrete policy or service development for a service or more than one area of activity. Is guided by general health, organisational or broad occupational policies, establishes the way in which these should be interpreted establishes a culture of team work and cooperation able to influence and persuade with own team and senior people able to work comfortably in a complex work environment is able to spot and encourage potential creates a climate of support but holds people to account sets stretching and challenging in area of responsibility and drives the evaluation of KPIs Development Programme Description How to access Time Commitment Learning Outcome Evidence of Completion Leadership Self-Assessment Tool (re-assessment) To help you manage your own learning and development by allowing you to reflect on which areas of the leadership framework you would like to develop further At your own pace Provides valuable insight into your leadership behaviour, which will inform the priority development areas for you to focus on and discuss with you line manager whilst utilising your strengths to reach your goals Include in appraisal and personal development plan Frontline nursing and midwifery programme Because you care – the NHS Leadership Academy is looking to support frontline nurses and midwives and help you Must be nominated following a talent management Online, 1/2 day induction, 2 x workshops over 6 months The programme will help you reflect on your strengths, your role and your ability to do what you came in to the profession to do – make a difference to people’s lives. Certificate of completion
do the job that you love, even better and have a greater influence on the way care is delivered. discussion (Appraisal) with line manager National Leadership Academy – Elizabeth Garrett Anderson (Leading Care II) Fully accredited leading to a Masters in Healthcare Leadership and an NHS Leadership Academy award in Senior Healthcare Leadership (Completion of the Mary Seacole – Leading Care I programme, will give credits that exempt you from the 7 months of this programme) The programme structure is around a number of set themes which support the development of self, teams, and organisations: 24 months to complete Up to 15 hours a week study This intensive programme will give you the skills to drive and sustain real change – building a culture of patient-focused care at a wider departmental or functional level Designed to give you high-level people management skills and business acumen to prepare you for the demands of senior leadership in today’s NHS. Certificate of completion Senior Operational Leaders Programme This programme is open to nursing and midwifery staff operating at AfC Band 8. For example, senior clinicians who wish to enhance their current leadership skills; nurse commissioners, or for people who are aspiring to a nurse director role Applications via 4 day residential plus 1 day. Additional learning set activities as required. Upon completion, participants will: Understand their leadership approach and the climate they create for others. Formulate a personal development plan that supports them as a leader and translates to improvement in the delivery of care. Have access to a broader network of peers and support over time to help embed their development. Be better equipped as the next generation of Certificate of completion class
techniques of how to negotiate with people you don’t directly manage and therefore have little authority to instruct the planning, delivery and closing of a negotiation using a style that best fits the situation Wessex Coach to Lead or Coaching Skills Programme are about developing coaching skills, they will not provide individuals with the skills or qualifications to become a coach. The programmes provide a foundation in learning to apply practical coaching skills that will adapt and develop your leadership style Both 2 day programmes run by Wessex These skills will enhance your success in working with others to deliver quality improvements to your service and will enable you to: Demonstrate personal confidence in using coaching skills Articulate a clear understanding of when a coaching style is appropriate Demonstrate attainment of the foundation coaching skills Have a basic understanding of improvement methodology Have a basic understanding of skills required to coach teams Be able to provide effective feedback Certificate of completion Wessex Leadership Development Centre or PHT Leading Together The Leadership Development Centre is the penultimate course in the PP. It is an intense, multi-disciplinary, residential course supporting personal development, offering individual assessment of 2 day residential programme run by Wessex The course focuses on the individual, with delegates gaining a personal insight into their performance in a variety of common and relevant non-clinical challenges. It builds on strengths and addresses any areas for further development Certificate of completion
leadership and management skills. Leading together is jointly run with Southern Health and delivered in house by employed clinicians. It seeks to develop leaders from both the hospital and community trust in the same classroom. Focusing on educating leaders together in order to break down the artificial divides that can naturally build up between organisations. 12 half day modules delivered over 12 months (1 per month) The mission for both organisations is the same – to deliver high quality patient care. It therefore sense to develop our leaders together by using patient pathways that are shared between both organisations to illustrate how leadership skills can empower front line staff to drive change to improve clinical effectiveness, for example, the discharge pathway or admission avoidance. Certificate of completion Shadow Days – CSC Board Members or cross CSC/Executive Team An opportunity to shadow an experienced senior manager/clinician and get a better understanding of their role and the services they impact upon This will need to be organised by yourself with the support of your line manager or Clinical Service Centre (CSC) management team 1-5 days This will widen your depth and breadth of knowledge and understanding of a senior management role ‘in action’ including managing and developing people and services. It will provide for an opportunity to question/challenge practice and process Evidence of reflective practice signed by senior manager/ clinician shadowed Secondment – at Operational manager level internal or external to PHT An opportunity to work and gain practical experience in another area or organisation in the role you aspire to progress into This will need to be organised by yourself with the support of your line manager or Clinical Service Centre Dependent on role opportunity This will widen your depth and breadth of knowledge, skills and experience of a management role ‘in action’ including managing, leading and developing people Reflective practice
(CSC) management team Wessex Masterclass - various Multi-professional, interactive one-day Masterclasses providing a wealth of information and advice, which are delivered by highly experienced professionals 1 day programmes Will vary depending on which master class is attended – see further detail by clinking on the link Certificate of attendance Action Learning sets Action learning is done in conjunction with others, in small groups called action learning sets. It enables each person to reflect on and review the action they have taken and the learning points arising. This should then guide future action and improve performance You will either be contacted directly to attend a learning set with colleagues progressing through level 3 or will be able to book via the website 2 hour sessions You will learn together by tackling real issues and reflecting on your actions. Learning will be acquired through actual actions and practice rather than through traditional instruction Recorded onto your learning record within ESR (which can be printed) Master class PHT A master class to focus on a particular area of management and leadership – this may involve external speakers You will either be contacted directly to attend a learning set with colleagues progressing through level 3 or will be able to book via the website Short 2-3 hour session An effective means of development allowing depth of understanding on a specific skill or area of expertise Recorded onto your learning record within ESR (which can be printed) PHT Induction for Leaders Provide key information at both national and level regarding quality and governance, performance, business This will become available in April 2014 4 hours Run on a quarterly there will also be an invite to senior leaders to network with these newly appointed staff over lunch to build relationships and identify key contacts which is an Recorded onto your learning record within ESR (which can be printed)