Workforce Capacity (REGIONAL PRIORITY THREE) Councils effectively address the current internal and external workforce challenges Improve recruitment difficulties through marketing and regional recruitment Development of effective training for enablement To develop good practice/issues portal and peer to peer learning Dec 16 Living Wage Councils are supported to manage the impacts of the Living Wage Evaluate the impact of the living wage to assist councils to respond effectively Aug 16 Commissioning Councils develop and deliver effective approaches to Commissioning for Better Outcomes Self-assessment against C4BO toolkit, action plan and help councils prepare for peer challenge June 16 Councils have improved approaches to commissioning in domiciliary care and residential care Learning from CQC area profiling model in North Lincolnshire Benchmarking the cost of care across the region Sept 16 Improved relationships and information sharing with Care Quality Commission which improves quality of care Involving CQC in the development of regional events Identifying and developing regional lines of communication and information sharing to improve quality of care Dec 16 The regional market is geared up for dealing with market failure Support IPC Brookes market shaping activity in the region and working with and developing providers March 17
Regional joint integrated training programme which includes BIA training, record keeping, practitioner training. Personalisation The region is aware of what good personalized social care services looks like Increasing the awareness of the social work model of disability in mental health, working with TLAP Delivering thematic regional events Delivering a regional masterclass on personalization across the lifespan for people with LD Supporting the 2/3 ISF pilot sites in the region to deliver projects and share learning Mar 17 3rd Sector Development Third Sector capacity is developed to support statutory functions Focused workshops with Council 3rd sector partners to develop them to be more active in demand management Sept 16 Community Capacity Building Councils are supported to map their community assets and resources relevant to preventative approaches Supporting the development and delivery of 2 regional projects and sharing learning so that all councils can benefit Dec 16 Self Service Improving access arrangements to respond to citizens needs and creating efficiencies. Delivering a series of webinars to share learning PCG Care Solutions support councils effectively Reviewing the effectiveness of the CTS development programme through the CTS Board Dec 16 Information and Advice Improved council provision of information and advice and Supporting peer to peer learning network Developing CTS to improve information and advice Sept 16
accordance with the Accessible Information Standard Supporting councils to meet the requirements of the Accessible Information Standard Cultural Change Councils can deliver on their transformation plans through supporting culture change and an asset based social care model Peer to peer learning network to address cultural change and new approaches Developing the Principal SW in action planning for improvement Dec 16 Carers Improved support and communications to carers Developing the regional carers officer network Developing a regional business case for carers Improving the use of social media and marketing and regional products Dec 16 Learning Disability Councils are supported in the development and implementation of the local Transforming Care Partnerships and Plans Bespoke support is put in place to ensure Transforming Care Partnership Plans are in place by April 2016 April 16 Objective 3 - Through Sector Led Improvement, support councils to assess and deal with risks, improve performance and outcomes for citizens and share and learn from best practice Issue Outcome Action Date Lead