In Transit no further action is required. not In Transit the station must request the STRs by sending an encrypted e-mail to the RMCs mailbox at including on the carbon copy (Cc) line the RO’s MRS corporate mailbox (to ensure prompt and accurate responses), and associating copies of all e-mails to RMC with the claims folder. In the subject line of the e-mail, enter STR Request for claims established in Share, and VBMS STR for claims established in VBMS. In the body of the e-mail, indicate whether the corresponding claim is being processed in VBMS or Share and include the Veteran’s name, VA file number, and SSN type of folder requested (STRs or claims folder) date of the first and any subsequent requests, and the requestor’s name and RO. Important: If a station erroneously receives paper STRs from the RMC for a VBMS claim, send those records to the station’s assigned vendor for scanning. Note: Do not ask the RMC for another Veteran’s STRs within the same e-mail, or any non-medical records, such as personnel records. Reference: For more information about the BIRLS FOLDER LOCATION screen, see M21-1, Part III, Subpart iii, 2.C.6, and RO MRS corporate mailbox, see M21-1, Part III, Subpart iii, 2.I.3.d. b. Following up on STRs the RMC Should Have Sent to a Vendor for Scanning or to an RO The below contains instructions for following up on STRs the RMC should have sent to a vendor for scanning or to an RO based on the establishment of a corresponding claim.
If ... Then provides VA with ... has never before responded to a request for the Veteran’s STRs a certified, electronic copy of all STRs the Veteran’s service department has uploaded into HAIMS. HAIMS has already responded to an initial request for STRs an electronic copy of any additional STRs the Veteran’s service department has uploaded into HAIMS since the previous request. Notes: No tracked item is generated when VBMS submits a request to HAIMS. To determine the status of a request, must rely on the status and error messages listed in M21-1, Part III, Subpart iii,2.B.3.g. When HAIMS transmits an electronic copy of a Veteran’s STRs to VBMS, VBMS inserts the copy into the Veteran’s eFolder, and displays a “new mail” indicator to alert users that the Veteran’s STRs are available for viewing. When the Veteran’s separation date is on or after January 2014, but the separation date either does not exist or is updated in the corporate record during claim establishment or processing, VBMS displays a button labeled “Request STR Again” under the OBTAIN STRS tab. Users must return to this tab and click on the button after updating the corporate record with the correct separation date. f. Suspense Dates Generated by VBMS for STR Requests to HAIMS When a request for copies of STRs is submitted to HAIMS through VBMS, VBMS generates a suspense date for the request as described in the table below. The request remains active until the claim is closed, cleared, or cancelled. If the date of claim is ... Then VBMS generates a suspense date that is ... within the 45-day period that immediately precedes the claimant’s separation date 46 days following the date of separation. at least 45 days after the date the claimant separated from service two days the date the corresponding claim was created in VBMS. Important: If the suspense date passes before a status message is received, send e-mail notification to .
ERROR: Unsuccessful. Internal Server Error. Electronic STR requested. Request date [mm/dd/yyyy]. This request reached the maximum number of retry attempts. VBMS encountered an and has made four attempts to request the STRs. This message displays when all four attempts have failed. Contact CO for assistance at . h. How STRs From HAIMS Are Grouped and Displayed in VBMS Electronic copies of STRs that HAIMS transmits to VBMS are grouped and displayed in a Veteran’s eFolder with the following titles STR Medical Record (Parts 1 through 4) STR Dental Record (Parts 1 and 2) STR Dental Records (Parts 3 and 4 - Navy only) STR Administrative Documentation (Records in this group include the DD Form 2963 referenced in M21-1, Part III, Subpart iii, 2.B.2.b.) AHLTA (records MTFs transfer into HAIMS from the Armed Forces Healthcare Longitudinal Technology Application) Loose-Flowing STR Documentation (individual records that were scanned and uploaded into HAIMS before preparation of DD Form 2963), and Late-Flowing STR Documentation (individual records that were scanned and uploaded into after preparation of DD Form 2963). Notes: To avoid difficulties in identifying STRs in an eFolder, do not change their assigned titles. If VBMS users experience difficulty accessing or viewing electronic copies of STRs that HAIMS provides, they should send e-mail notification to . Reference: For more information about late-flowing STR documentation, see M21-1, Part III, Subpart iii, 2.B.3.i. i. Late-Flowing STR Documentation in When an MTF scans and uploads late-flowing STRs into HAIMS, the MTF is responsible for notifying the Veteran to whom the STRs belong. The Veteran is then responsible for notifying VA if he/she wants VA to reconsider a previous decision or reopen a previously denied claim based on the additional STRs.
October 1, 2004, his/her personnel records are located in the State Adjutant General’s Office of the state in which the member served. Reference: For information about contacting a State Adjutant General’s Office, see the on the National Guard Association of the United States web site. service ended on or after October 1, 2004, or the claimant is a member of the Reserve or National personnel records are stored electronically as files in the Air Force’s Automated Records Management System (ARMS), and ROs may request copies of them through . . References: For more information about using PIES, see M21-1, Part III, Subpart iii, 2.D, and DPRIS, see the . 7. Locating and Obtaining Marine Corps Personnel Records Change Date August 21, 2014 a. Location of Marine Corps Personnel Records and the Means for Requesting Copies Use the information in the table below to determine the location of Marine Corps personnel records, and the means for requesting copies of these records. If … Then … service ended prior to January 1, 1999 personnel records are located at NPRC, and ROs may request copies of them through PIES. service on or after January 1, 1999, or the claimant is a member of the Reserve personnel records are stored electronically as image files in the Marine Corps’ Optical Digital Imaging – Records Management System and ROs may request copies of them through . References: For more information about using