registration of births, deaths and marriages. partnerships 2000, the department’s efforts in Koori justice have fallen under the broad umbrella of the Victorian Aboriginal Justice Agreement (AJA), which was developed with the Koori community. The third phase of this agreement (AJA3) is being developed, and is due for launch in the second half of 2012. This work is informed by an independent evaluation of the second phase of the AJA, which began in 2006. This evaluation found that the agreement had delivered significant improvements in justice outcomes for Koories in Victoria. Key findings included: • Koori over-representation had decreased in non-metropolitan areas, while it had increased in some metropolitan areas – but may have increased more without the AJA2 • youth contact with police and incarceration had reduced • reoffending by Koories had reduced • victimisation has worsened but services for victims have improved • justice services are generally more responsive and inclusive • community justice responses had been strengthened. The next of the AJA will focus on: • preventing crime and reducing recidivism • understanding alcohol, and mental health as drivers of violence and offending • addressing the over-representation of Koori youth in the criminal justice system • reducing violence and victimisation, and improving community safety • improving women’s diversion • strengthening communities and building capacity to respond to issues particularly in relation to crime prevention and strengthening Koori youth • increasing the effectiveness of the justice system through the department’s Koori Inclusion Action Plan, and implementation of the department’s Koori Employment Strategy. In 2011-12, senior government representatives and members of the judiciary met on three occasions with the nine chairpersons of the State and Regional Aboriginal Justice Advisory Committees (RAJACs) and Chief Executive Officers of Aboriginal community controlled organisations. The meetings included community forums with local Koori community members in Footscray, Warrnambool and Healesville. Koori Inclusion Action Plan
tested who comply with posted speed limits Proportion of drivers tested who return clear result for prohibited drugs per cent 98.0 96.0 97.9 98.9 Proportion of the community who have confidence in police (an integrity indicator) per cent 82.0 85.1 84.1 81.9 Proportion of community satisfied with policing services (general satisfaction) per cent 68.0 75.9 73.0 66.1 Proportion of successful prosecution outcomes per cent 92.0 93.0 91.6 93.6 Timeliness Proportion of crimes against the person resolved within 30 days per cent 54.0 55.0 53.1 52.4 Proportion of property crime resolved within 30 days per cent 21.0 18.8 19.7 20.4 Cost Total output cost $ million 2,061.9 2,092.9 1,959.7 1,857.1
delivered (VEOHRC) Enquiries made by the community for information and advice (VEOHRC) number 7,940 nm nm 1 Protective interventions for people with a disability (Public Advocate) number 2,510 2,737 2,755 2,486 Quality Registration transaction rate (Births, Deaths and Marriages) per cent <1.0 0.2 0.3 0.4 Customer satisfaction rating: Community education/training programs, services and events delivered (VEOHRC) per cent 85.0 86.0 86.0 90.0 Timeliness Timely provision of certificates (Births, Deaths and Marriages) per cent 90.0 94.3 94.0 94.0 Complaints finalised within agreed timeframe (VEOHRC) per cent 85.0 85.0 89.8 90.0 Cost Total output cost $ million 36.6 36.9 34.5 32.6 Commentary on performance 1. The 2011-12 actual is higher than the 2011-12 target due to an increase in media campaigns and information sessions across metropolitan and regional areas regarding the law and services provided by the Commission. Supporting the judicial process This output supports the judicial process and access to justice by: • providing appropriate, proportionate and directed legal aid services to individuals and families in genuine need
• tailoring legal aid services, processes and pathways that are inclusive, accessible and equitable • providing independent, expert and credible forensic medical and scientific services • providing medico-legal support to the justice system by the Victorian Institute of Forensic Medicine (VIFM) • providing referral to appropriate support agencies for victims of crime, administering a Victims Counselling Scheme and funding community programs to establish victim support networks. Performance measures Unit of measure target actual actual actual Notes Quantity Clinical forensic medical services (VIFM) number 2,212 nm nm Duty lawyer services (VLA) number 80,000 75,170 78,174 70,830 Grants of assistance (VLA) number 45,000 44,641 42,157 36,963 Legal advice to clients (VLA) number 135,000 119,242 124,345 95,858 1 Medico-legal death investigations (VIFM) number 4,484 4,530 4,550 Number of victims receiving a service (VSA) number 8,500 9,291 9,497 9,662 Provision of expert forensic medical and scientific evidence in court (VIFM) number >200 257 nm nm 2 Quality Quality (VIFM) per cent 95.0 94.0 94.0 96.0
adjournment on application of the Crown Cost Total output cost $ million 67.8 66.0 60.3 55.3 Community operations outputs include: the fair and effective enforcement of judicial fines; court orders and warrants; processing of traffic infringement notices; and the implementation of crime prevention strategies to reduce the propensity to offend (such as the Working With Children Check Scheme and the Aboriginal Justice Agreement). This output group will contribute to the department’s objective to provide excellence in service delivery. Infringement and orders management This output involves the enforcement and management of infringements and orders by: • administering the processing of traffic infringement notices, penalty payments and referral for enforcement action required • coordinating confiscations, and the management or conversion of assets obtained through criminal activity • supporting enforcement action by the Office of the Sheriff to ensure judicial fines, court orders and warrants are discharged, and delivering fines enforcement services to other state and local government agencies. These activities serve as an administrative method for dealing with minor criminal offences, where a person has the option of paying a fixed penalty (intended to serve as a deterrent) rather than going to court. Performance measures Unit of measure target actual 2010-11 actual actual Notes Quantity Infringement notices processed number (million) 2.85 2.94 2.72 Warrants actioned number 800,000 871,134 1,021,235 780,770 Quality Prosecutable images per cent 88.0 95.3 97.0 92.0 Timeliness
Assets converted within 90-day conversion per cent 85.0 86.6 92.0 92.0 Clearance of infringements within 180 days per cent 75.0 77.3 77.0 79.0 Cost Total output cost $ million 230.1 177.5 180.5 171.1 1 Commentary on performance 1. The variance is mainly due to changes in contractual terms relating to the outsourcing of traffic camera services and infringement processing, resulting in lower than anticipated expenditure. Community safety and crime prevention This output ensures community safety and crime prevention by: • administering of the Working With Children Act 2005 • contributing to the implementation of crime prevention initiatives, with a particular focus on addressing the over-representation of the Koori population in the criminal justice system. The Working With Children Checks are intended to reduce the incidence of sexual and physical offences against children by preventing people assessed as not suitable (due to prescribed offences or findings) from working with children, thereby enhancing community safety. By addressing the underlying issues of disadvantage, the intention is to reduce the of the Koori population in the criminal justice system. Performance measures Unit of measure target actual actual actual Notes Quantity Crime prevention initiatives established to support the Koori community number 35 35 35 38 Number of Working With Children Checks number (‘000) 180.9 137 152
delivered by RAV Inspections, compliance monitoring and enforcement activities delivered by CAV number 9,075 9,417 nm nm Registration and licensing transactions delivered by RAV number 69,000 80,150 nm nm 2 Registration and licensing transactions delivered by CAV number 600,000 650,002 nm nm Quality Customer satisfaction with services provided per cent 90.0 95.0 90.0 91.0 Timeliness Services provided within agreed timeframes per cent 90.0 87.7 95.0 95.0 Cost Total output cost $ million 114.2 117.9 167.7 159.9 Commentary on performance 1. The 2011-12 actual is higher than the 2011-12 target due to the change in liquor licence categories (Vigneron’s to Wine and Beer Producers’ licence) and enquiries in relation to the new five star and demerit point systems. 2. The 2011-12 actual is higher than the 2011-12 target due to legislative change in response to key recommendations made by the Liquor Control Advisory Council. As a result, more training programs were delivered than had been anticipated when the target was set. Gambling regulation and racing industry development The Victorian community expects a responsible, sustainable and transparent gambling and racing industry. This output provides: strategic policy advice to the Minister for Gaming; leadership on the ongoing enhancement of gambling industry regulation; compliance and responsible management of problem gambling, particularly for the vulnerable and disadvantaged.