Business Affairs DIVISION PLAN 2012-2014 PROGRAM STRATEGY – Identify the educational programs and services we will offer in the future, how we will deliver them, where and when we will deliver them Activity # Initiative Description/ Responsibility Fiscal Year 2012 Expected Completion Date New Funding Required Fiscal Year 2013 Funding Required Fiscal Year 2014 Funding Required A11.01 BA Resolve long-term housing for BTC program VPBA Award contract for housing (post 2014) 08/2011 A12.01 BA Business continuity IT Director Develop comprehensive business continuity plan 12/2011 Begin implementation of business continuity plan Complete implementation of business continuity plan A12.02 BA Define classroom technology IT Director Complete classroom technology needs survey 09/2011 Define implementation plan and start needed upgrades Complete classroom upgrades STUDENT SUCCESS STRATEGY – Develop approaches and capabilities that help our students achieve and exceed their goals Activity # Initiative Description/ Responsibility Fiscal Year 2012 Expected Completion Date New Funding Required Fiscal Year 2013 Funding Required Fiscal Year 2014 Funding Required B11.01 BA Automate the process for determining priorities for student refunds Dir, Fiscal Affairs IT Director Gather student refund method information from other Banner colleges; work with IT to automate the refund process 08/2011 B11.02 BA Develop a One Card system Dir, Fiscal Affairs Design and begin implementation of One Card system 06/2012 $100,000 Evaluate the One Card system and implement other functions B12.01 BA Create a student communication package Dir, Adm Svcs Work with various departments to create a kit that includes a college planner, application for TCTC One Card, meal plan option, and other opportunities 07/2011 $16,000 Expand communication package to include computer purchases and STUDENT LIFE STRATEGY – Create an environment that attracts and retains students and makes their student experience enjoyable and memorable Activity # Initiative Description/ Responsibility Fiscal Year 2012 Expected Completion Date New Funding Required Fiscal Year 2013 Funding Required Fiscal Year 2014 Funding Required
C11.01 BA Create meal plan Mgr, Admin Svcs Based on café expansion experience, offer meal plan at other campuses Target date: 01/2013 $10,000 C12.01 BA Expand Café services into the Library and to the Easley Campus Mgr, Adm Svcs Work with Library staff and Easley Campus staff to complete a feasibility study 12/2011 Expand services depending on outcome of feasibility study INTEGRATION STRATEGY – Strengthen relationships and collaboration between the College and the community Activity # Initiative Description/ Responsibility Fiscal Year 2012 Expected Completion Date New Funding Required Fiscal Year 2013 Funding Required Fiscal Year 2014 Funding Required D11.01 BA Explore partnerships with other institutions on shared technology such as disaster recovery. IT Director Complete feasibility Design and implement common technology such as disaster recovery 02/2012 $200,000 PEOPLE STRATEGY – Ensure we have the right people in the right positions equipped and highly motivated to achieve our goals of service and instructional and operational excellence Activity # Initiative Description/ Responsibility Fiscal Year 2012 Expected Completion Date New Funding Required Fiscal Year 2013 Funding Required Fiscal Year 2014 Funding Required E11.01 BA Expand development programs to include mentoring options for new employees Dir, Personnel Pilot program to pair new employees with mentors for six months. 09/2011 Evaluate pilot program and continue as appropriate E11.03 BA Implement a leadership development program for all current supervisors Dir, Personnel Complete core courses training for all supervisors 06/2012 $40,000 Revise curriculum and add courses as necessary $25,000 E11.04 BA Implement diversity consultant recommendations for minority recruitment and advancement Dir, Personnel Complete diversity training for all employees; implement other diversity consultant 06/2012 E11.05 BA Review and evaluate compensation management strategy Dir, Personnel Establish objectives and timelines for aligning salaries to established benchmarks 06/2012
G11.12 BA Complete wireless access on Pendleton campus IT Director Implement Pendleton Campus wireless access 06/2012 $160,000 G11.13 BA Develop a monitoring/ automation strategy for 7/24 environment IT Director Implement monitoring/ automation plan 03/2012 G11.14 BA Land acquisition VPBA Develop acquisition strategy and program based on Master Plan results and area needs analysis 12/2011 G12.01 BA Design Student Success Center Dir, Phys Plt Complete Feasibility Study 01/2012 $50,000 Secure funding Obtain all necessary approvals to begin procurement/ construction process 09/2012 06/2013 Start construction process Target Date: 06/2014 G12.02 BA Create a bandwidth plan for Anderson, Easley campus IT Director Determine growth pattern and needs for internet use and ongoing funding needs 08/2011 Expand bandwidth to match growth and utilization needs (Target date: 7/2012) G12.03 BA Perform feasibility study for expansion of internet store to the ITC building Mgr, Adm Svcs Work with Facilities and I&ET to determine opportunities for utilizing space in ITC facility 08/2011 Based on feasibility study findings expand to ITC facility 08/2012 FUNDING STRATEGY – Manage and develop financial resources to support our plans Activity # Initiative Description/ Responsibility Fiscal Year 2012 Expected Completion Date New Funding Required Fiscal Year 2013 Funding Required Fiscal Year 2014 Funding Required H12.01 BA Maintain financial stability VPBA Dir, Fiscal Affairs Develop plan for financial stability at point where state funding is substantially eliminated 12/2011 H12.02 BA Implement processes to use temporary staff salary pool to augment operations during peak periods. Dir, Personnel Evaluate current ratio of temporary/FT staff and make recommendations to leverage use of more temporary staff to reduce recurring expenses while providing better service during peak periods. 07/2011 Develop pool of seasonal employees to utilize during peak periods and in extended absence situations to augment operations using well-trained seasonal employees. H12.03 BA Reduce the number of workstations needed for labs and classroom Complete pilots and document longer term plans 06/2012 $40,000 Reduce number of leased units using new technology to share workstations Continue to reduce number of leased units using new
IT Director for technology such as technology to share workstations CULTURAL ADAPTATION – Cultivate attitudes, habits, and a mind-set integral to achieving our vision Activity # Initiative Description/ Responsibility Fiscal Year 2012 Expected Completion Date New Funding Required Fiscal Year 2013 Funding Required Fiscal Year 2014 Funding Required I11.01 BA Develop code of ethical conduct and certification process Dir, Personnel Train full-time employees on code and secure certification from each 06/2012 I11.02 BA Develop a “whistle blower” process Dir, Personnel Obtain approval for and implement process 12/2011 I12.01 BA Improve response to potential campus emergencies Dir, Phys Plt Conduct table top drills with executive staff and other key personnel 07/2011