6 Establish whose data is being queried If it is a Meter Data Provider, a System Operator or the Interconnector Administrator (an External Data Provider) continue from step 14 If it is another Participant’s data (The Affected Participant(s)) continue from step 7 If it is regarding the calculation of a data item continue from step 13 If the Raising Party is an External Data Provider continue from step 17 Within 1 WD of receiving the Data Query Market Operator 7 Inform the Affected Participant(s) of the Data Query requesting its comment on the validity Within 1 WD of receiving the Data Query / Fax / registered overnight mail Market Operator Affected Participant(s) 8 Process Data Query request If can be processed within requested timescales continue from step 12 otherwise continue from step 9 Within timescales specified by MO / Fax / registered overnight mail Affected Participant(s) 9 Notify inability to process Data request Within timescales specified by MO / Fax / registered overnight mail Affected Participant(s) Market Operator 10 If Market Operator can make a determination without the Affected Participant information continue from step 13 otherwise continue from step 11 Within timescales agreed with Raising - Market Operator 11 a Settlement Dispute in accordance with Agreed Procedure 14 “Disputes” because of inability to make determination within required timescales. Continue from step 34 After lapse of timescales agreed with Raising Party In accordance with Agreed Procedure 14 “Disputes” Market Operator 12 Provide comments to Market Operator Within timescales specified by MO Email / Fax / registered overnight mail Affected Participant(s) Market Operator 13 Make a determination on the Data Query, including estimation of Materiality of any change to Settlement Items taking into account any comments from the Affected Participant(s). If determination can be made within the timescales agreed with the Raising Party continue from step 18 otherwise continue from Step 11 Within timescales agreed with Raising Party Market Operator -
14 Send Data Query to External Data Provider. Note that the Market Operator may request a manual communication of the estimation of the change to data items which are being queried, or may request a full formal update of all data from the External Data Provider over Communication Channel Type 2 or Type 3. Within 1 WD of receiving the Data Email / Fax / registered overnight mail Market Operator External Data Provider 15 Process Data request If Query can be processed within requested timescales continue from step 17 otherwise continue from step 16 Within timescales specified by MO Email / Fax / registered overnight mail External Data Provider - 16 Notify inability to process Data Query request Continue from step 11 Within timescales specified by MO Email / Fax / registered overnight mail External Data Provider Market Operator 17 Process the Data Query and inform Market Operator of findings, if relevant. Reissue any corrected data. Within timescales specified by MO Email / Fax / registered overnight mail (notification of determination) External Data Provider Market Operator Potentially AP16 (for ad hoc Meter Data file send 18 If Market Operator completes the examination of the Data within timeframe, inform the Raising Party and the Affected Participant(s) of the Market Operator’s determination, including any estimate of Materiality and the method of estimating that Materiality. Go to step 22 If not, go to step 19 If the Raising Party is an External Data Provider continue from step 27 Within 10 WD / Fax / registered overnight mail Market Operator Affected Participant(s) Raising Party 19 Market Operator requests more time (up to 10 Working Days) from the Raising to resolve the Data Query Within one Working Day of of Data Query by Market Operator Email / Fax / registered overnight mail Market Operator Affected Participant(s) Raising Party 20 Respond to request from Market Operator Within 1WD / Fax / registered overnight mail Raising Party Market Operator
21 Notify Affected Party/External Data Provider of any changes to agreed timeline Within 1WD Email / Fax / registered overnight mail Market Operator Affected Party/External Data Provider 22 Inform the Raising Party and the Affected Participant(s) of the Market Operator’s determination, including any estimate of Materiality and the method of estimating that Materiality Continue from step 23 and step 25 Within timescales agreed with Raising Party Email / Fax / registered overnight mail Market Operator Affected Participant(s) Raising Party 23 Receive and review the determination If not disputing the determination – do nothing and continue from Step 26 If disputing with the determination (including the Market Operator’s estimation of Materiality) continue from Step 24 Within 5WD of receipt of determination - Raising Party - 24 Raise a Settlement Dispute under Agreed Procedure 14 “Disputes” and inform the Market Operator and continue from Step 34 Within 5WD of receipt of determination In accordance with Agreed Procedure 14 “Disputes” Raising Party Market Operator 25 If the Data Query has resulted in revised data which has all been included in the Initial Settlement Statement (including where necessary the recalculation of SMP and MSQs) continue from step 34 otherwise continue from step 26 - - Market Operator - 26 If the Data Query has resulted in revised data which has not been included in the Initial Settlement Statement and the Raising Party is not disputing the determination and if the Materiality is High then continue from step 27 otherwise continue from step 33 - Market Operator - 27 Inform External Data Provider of determination and send a further External Data Provider Notification Form (see Appendix 2) to the External Data Provider if there are further data requirements. Within 1 WD of determination Email / Fax / registered overnight mail Market Operator External Data Providers AP16 (for ad hoc Data file send) 28 Provide revised data. Within 10 WD of notification External Data Providers Market Operator
6 Establish whose data is being queried If it is a Meter Data Provider, a System Operator or the Interconnector Administrator (an External Data Provider) continue from step 14 If it is another Participant’s data (The Affected Participant(s)) continue from step 7 If it is regarding the calculation of a data item continue from step 13 If the Raising Party is an External Data Provider continue from Step 13 Within 1 WD of receiving the Settlement Market Operator 7 Inform the Affected Participant(s) of the Settlement requesting its comment on the validity Within 1 WD of receiving the Settlement Query / Fax / registered overnight mail Market Operator Affected Participant(s) 8 Process Settlement Query request If Query can be processed within requested timescales continue from step 12 otherwise continue from step 9 Within timescales specified by the MO Email / Fax / registered overnight mail Affected Participant(s) 9 Notify inability to process Settlement Query request Within timescales specified by the MO Affected Participant(s) Market Operator 10 If Market Operator can make a determination without the Affected Participant information continue from step 13 otherwise continue from step 11 Within timescales agreed with Raising Party Email / Fax / registered overnight mail Market Operator 11 Raise a Settlement Dispute in accordance with Agreed Procedure 14 “Disputes” because of inability to make determination within required timescales. Continue from step 30 After lapse of timescales agreed with Raising Party In accordance with Agreed Procedure 14 “Disputes” 12 Provide comments to Market Operator Within 15 WD of receipt from MO / Fax / registered overnight mail Affected Participant(s) Market Operator
APPENDIX 3: The Form will have the follow items completed satisfactorily: Item Validation Type of One and only one of Settlement or Data should be struck out. Participant Name Must be a registered Participant Participant id Must be a registered Participant which aligns with the Participant Name Settlement Statement Number Must be valid Settlement Statement Number Run Type it is a Settlement Query then only one of the items must not be struck out. The Run Type must also align with the Settlement Statement Number. Settlement Days in Statement Must be completed as indicated depending on whether it is a Settlement Query for a Capacity Period (month/year) or Billing Period (dd/mm/yy to dd/mm/yy) or a Data Query (dd/mm/yy). The days must align with the Settlement Statement Number. Descriptive Overview This must provide information about what is being queried Query Details This must provide the specific data items being queried. This should be in sufficient detail to unambiguously allow the data being queried to be identified and where necessary allow a Meter Data Provider to identify the data. Additional Supporting Documents The list must align with the additional documents provided in terms of title. If the Query is being sent by fax or post then the number of pages for each document must also be correct. Where it is being emailed the number of pages in each document may be left blank. Authorised Representative Details: Name This must be a name of a person from the Participant who is authorised to submit the Form. (Authorisation is provided under Agreed Procedure 11 “Market System Operation, Testing, Upgrading and Support”) Authorised Representative Details: Signature If this form is being sent by post or Fax then this must contain the signature of the Authorised Person as registered under Agreed Procedure 11 “Market System Operation, Testing, Upgrading and Support”. If it is being emailed then this should be left blank. Authorised Representative Details: Password This must contain the password of the Authorised Person as registered under Agreed Procedure 11 “Market System Operation, Testing, Upgrading and Support”. Authorised Representative Details: Date This must be a valid date within the timescales allowed for raising the Query. In addition the following will be checked The date the form is received by the Market Operator must be within the timescales allowed for raising the Query