Competency Standard UNIT TITLE: PERFORM BASIC FIRST AID PROCEDURES NOMINAL HOURS: 25 hours UNIT NUMBER: D1.HRS.CL1.12 D1.HOT.CL1.12 D2.TCC.CL1.15 UNIT DESCRIPTOR: This unit deals with the skills and knowledge required to perform basic first aid procedures in a range of settings within the in the hotel and travel industries workplace context. ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT GUIDE Element 1: Assess the situation 1.1 Identify physical hazards to own and others’ health and safety 1.2 Minimise immediate risk to self and health and safety of the casualty by controlling hazard/s in accordance with accepted practice 1.3 Assess casualty’s vital signs and physical condition in accordance with accepted practice. Element 2: Apply basic first aid techniques 2.1 Provide first aid management in accordance with established first aid procedures and available resources and equipment 2.2 Monitor casualty’s condition and respond to the casualty’s condition in accordance with accepted aid principles and enterprise guidelines Unit Variables The Unit Variables provide advice to interpret the and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. This unit applies to performing basic first aid procedures within the labour divisions of the hotel and travel industries and may include: Front Office Housekeeping Food and Beverage Service Food Production Travel Agencies Tour Operation. Physical hazards may include: Workplace hazards, e.g. Machinery, vehicles, environment Hazards associated with casualty management processes, such as being bitten, confused casualty becomes violent
Who was involved – names of casualties, numbers involved, identification of gender/s Names of staff involved – as first aid responders/care givers Action taken – describing first aid delivered and contact of external/professional medical assistance Involvement of Emergency services – when they were called, when they arrived and the action they took Why you believe the injury/incident occurred – where applicable (the idea is prevent recurrences) Names and contact details of witnesses. What information should be included when completing an Injury Register? Worker’s name Worker’s occupation or job title Time and date of injury Worker’s exact location at the time of the injury Exact description of how injury was sustained Nature of injury and the body part(s) affected Witnesses to the injury, if any Date of entry in register Name of person making the entry. At what should you summon professional medical assistance when there is a need for you to provide first aid to customers/guests or staff? As soon as you become aware there is a need to render first aid. List three actions you can take to facilitate the arrival of professional emergency medical help on scene when treating a casualty. Opening gates, or arranging for them to be opened Moving vehicles which may impede access Asking others to position themselves in locations to signpost the location of the casualty as help arrives on scene. Answer ‘True’ or to the following statement: “Never hang up the telephone until directed to do so.” True.
Competency Recording Sheet Name of Student Name of Assessor/s Unit of Competency Date assessment commenced Date assessment finalised Assessment decision Pass Competent / Not Yet Competent (Circle one) Follow up action required (Insert additional work and assessment required to achieve competency) Comments/observations by assessor/s