A number of shortfalls that require specific action to address Some standards applicable to this service partially attained and of medium or high risk and/or unattained and of low risk Major shortfalls, significant action is needed to achieve the required levels of performance Some standards applicable to this service unattained and of moderate or high risk Consumer Rights Day of 05-Aug-13 Assessment Includes 13 standards that support an outcome where consumers receive safe services of an appropriate standard that comply with consumer rights legislation. Services are provided in a manner that is respectful of consumer rights, facilities, informed choice, minimises harm and acknowledges cultural and individual values and beliefs. Some standards applicable to this service partially attained and of medium or high risk and/or unattained and of low risk Organisational Management Day of 05-Aug-13 Assessment Includes 9 standards that support an outcome consumers receive services that comply with legislation and are managed in a safe, efficient and effective manner. Some standards applicable to this service partially attained and of low risk Continuum of Service Delivery Day of Audit 05-Aug-13 Assessment Includes 13 standards that support an outcome where consumers participate in and receive timely assessment, followed by services that are planned, coordinated, and delivered in a timely and appropriate manner, consistent with current legislation. Some standards applicable to this service partially attained and of medium or high risk and/or unattained and of low risk Safe and Appropriate Environment Day of Audit 05-Aug-13 Assessment Includes 8 standards that support an outcome where services are provided in a clean, safe environment that is appropriate to the age/needs of the consumer, ensure physical privacy is maintained, has adequate space and amenities to facilitate independence, is in a setting appropriate to the consumer group and meets the needs of people with disabilities. Some standards applicable to this service partially attained and of low risk Restraint Minimisation and Safe Practice Day of Audit 05-Aug-13 Assessment trial
Premise Name Total Number of Beds Number of Beds on Day of Number of Beds for Aged Care The O'Conor Memorial Home 34 34 8 Executive Summary of Audit General Overview The O'Conor Memorial Home provides aged care rest home and hospital services in Westport on the west coast of the South Island for up to 34 residents. Eight of the 34 beds can be used for either hospital or rest home level care, and at the time of the audit there is full occupancy with eight rooms in use for hospital residents. The O'Conor Institute Trust Board provides governance to the facility, which is managed on site by a general manager, who is a registered nurse (RN), experienced in the role, and has been in the position for four years. There is a suitably experienced RN and a quality co-ordinator, who combine to relieve the general manager during any absence. There have been no additional alterations to the facility since the previous audit, however at the time of this audit, there is building on an extension underway. There are thirteen areas requiring improvement relating to: analyses of quality data; monitoring of water temperatures; designation, dating and signing all records; implementing a maintenance programme; ensuring communal rooms are free from odour; signatures on advance directives; completion of admission agreements; long term care plans; assessments; evaluations; reviews and medication management. 1.1 Consumer Rights The Health and Disability Commissioner's Code of Health and Disbaility Services Consumers' Rights (the Code) is clearly displayed around the facility and discussed with each resident on admission. The policies of the facility support the Code and staff are trained at induction and annually on resident rights with