Providing opportunities for older people to support each other with their learning with some more confident older people becoming digital champions and supporting others; Providing lots of reassurance and repetition to the older people as part of the digital learning; Give opportunities for social aspects so that participants can interact with each other and make new friends; Celebrate success and achievement and use this as a way of attracting and engaging others to the programme. 2.8b) Digital Inclusion Project Outcomes Delivery Indicators 2015/17 What Activities do you plan to undertake to achieve the outcome What evidence will you collect to achieve the outcomes and how are you going to collect it At the end of the year how will you know the outcome has been achieved citizens at risk from or experiencing social isolation will be more involved in their communities and provide stronger support to each other 240 new older people will be more involved 30 involved volunteer contributors 240 older people will increased support 20 older learners will become ‘digital champions’ and support the work of digital inclusion by others We will provide a range of engaging learning activities at community venues throughout Camden embedding digital learning and skills into different subjects. We will also provide taster sessions and specific sessions targeting some of the Borough’s older people from cultural groups. There will be a simple registration for older people for the programme with support available for those who need it. We will gather baseline information from a simple, friendly questionnaire as well as with introductory discussions with older people. We will repeat the questionnaire with the participants with questions to assess how the outcomes have been achieved. We will also survey the partner groups and any and volunteers taking part in the delivery of the programme. people will experience 60 older people will be We will provide the learning opportunities described above. These Alongside the use of accessible questionnaires, Data from our surveys will show different
less social isolation as a result of participation in programme activities confirmed through the evaluation in 2017 to be less isolated will be delivered in small groups enabling interaction between participants. The sessions will be designed to incorporate opportunities for the older people to socialise as well as to find out about other opportunities local to them. we will undertake some focus groups with some of the participating older people to explore the wider impacts of the programme including how it has reduced isolation. ways which the programme has reduced isolation. We will support the surveys with qualitative discussions with groups of older people to understand what aspects of the programme have been particularly impactful. Some of these we will write up as case studies. Services which address the social isolation of older people in Camden are more relevant and better with increased numbers of older people engaged in their design and delivery 2 organisation will provide evidence of improved involvement and co-ordination 2 services and activity confirmed by people to have involved them in through Ageing Better in Camden by 2017 We will a range of different approaches with our partners to test and learn from these to understand how better to coordinate our delivery. We will involve older people in the design and delivery of the programme with opportunities for them to volunteer, to become digital champions and to input ideas. We will undertake surveys of our partners to understand how the programme is helping them to develop new services and positively influence existing ones. In conjunction with surveys, we will meet individually with each of our partners to understand the impacts which the programme has had on their service delivery.