Prevention and Health Promotion Achievement Program 2014. D Number of participants in the Geelong Seniors Festival Equal to or greater than the previous year N Numbers were down on previous year however the Australian Masters Games were hosted in Geelong at the same time which had an impact. I Percentage of children who attend 3.5 year old Maternal Child Health consultation Meet or exceed Victorian average P City of Greater Geelong result was 57.8% however the Victorian results will not be available until early 2015. I Visit to green space more than once a week (Vic Health Survey) Meet or exceed Victorian average P The results from VicHealth Indicators Survey have not yet been released. I Sedentary behaviour (sitting for seven or more hours a day) (Vic Health Survey) Meet or exceed Victorian average P The results from VicHealth Indicators Survey have not yet been released. M Percentage of infants breast fed at six months of age Meet or exceed Victorian average P Result was 48% which was significantly higher than previous result, however Victorian averages are not available for comparison. M Percentage of infants breast fed at 12 months of age Meet or exceed Victorian average P Result was 1.8% however Victorian averages are not available for comparison. 2013-2014 Business Plan Actions Key to Status Symbols A Completed B Completed for 2013-2014/repeated annually C In progress, continuing in 2014-2015 D On hold or not proceeding Action Status Be Active program B
excellent. This will form the baseline for future years. D Number of organised programs, activities and events in public spaces in Central Geelong 700 or greater by 2017 Y 893 events were held in 2013-2014. I Overall visitor satisfaction with Central Geelong Equal or greater than previous year NA Data not available as survey was not held in 2013-2014. I Perceptions of safety in Central Geelong (Day and night) 75% Good or very good - day 70% Good or very good Day - Y Night - N 85.4% of respondents rated Central Geelong as safe during the day whereas only 39% rated it safe at night. I Number of residents living in Central Geelong 2,200 or greater by 2017 P Implementation of the Central Geelong Action Plan will assist in achieving this indicator by 2017 I Number of visitors to Central Geelong 23 million per annum or greater by 2017 P Implementation of the Central Geelong Action Plan will assist in achieving this indicator by 2017. M Number of people employed in Central Geelong businesses 23,000 or greater by 2017 P Implementation of the Central Geelong Action Plan will assist in achieving this indicator by 2017. M Number of businesses in Central Geelong 1,600 or greater by 2017 P Implementation of the Central Geelong Action Plan will assist in achieving this indicator by 2017. 2013-2014 Business Plan Action Key to Status Symbols A Completed B Completed for 2013-2014/ repeated annually C In progress, continuing in 2014-2015 D On hold or not proceeding Action Status Central Geelong Night Bus Service A
D Geelong Major Events - economic benefit to the municipality Return on investment = 30:1 Y Return on investment = 56:1. D Community satisfaction rating with overall performance of arts centres and libraries Meet or exceed Victorian Council average Y Result was 75 on par with state wide average. D Community satisfaction rating with overall performance of community and cultural activities Meet or exceed Victorian Council average Y Result was 68 on par with state wide average. D Community satisfaction rating with overall performance of business, community development and tourism Meet or exceed Victorian Council average Y Result was 63 on par with state wide average. D I Cultural facility visitation (National Wool Museum, Potato Shed, Geelong Gallery, Courthouse Arts, Central Library and Heritage Centre) National Wool Museum 3% per annum Y Increased 17.9%. Potato Shed - maintain (at capacity) N Reduced by 13.3%. Increased demand was not able to be met, alternative sites have been utilised by students. Geelong Gallery 3% per annum N Decreased by 12.5% as major construction works of new Geelong Library and Heritage Centre have impacted negatively due to Gallery closures and some exhibitions being postponed or cancelled. Courthouse Arts 15% per annum increase in attraction and retention of young people as participants and audience N Decreased by 25% due to the focus on strategic plan and program revitalisation with concentration on activity delivery to occur in 2014-2015. Geelong Library and Heritage Centre - annual targets due to - No targets due to demolition of centre and relocation to much smaller premises. The
construction of new facility Geelong Heritage Centre did however experience a 32% increase in visitation on previous year. I Number of domestic overnight visitors (National Visitor Survey) Exceed the average annual growth for overnight visitors to Regional Victoria Y 14.5% increase on previous year. I Number of international overnight visitors (International Visitor Survey) Exceed the average annual growth for overnight visitors to Regional Victoria N There were 40,700 international overnight visitors in 2013-2014, a 2.5% decrease on previous results. This relates directly to the increase in Eastern Hemisphere markets travelling to the region for day visits only. 2013-2014 Business Plan Action Key to Status Symbols A Completed B Completed for 2013-2014/ repeated annually C In progress, continuing in 2014-2015 D On hold or not proceeding Action Status Completion of the new Players Stand, and associated lighting at Simonds Stadium A Conference Marketing and Delegate Boosting programs B Geelong Art Gallery contribution B Geelong Major Events - Australian Masters Games A Geelong Major Events funding B Potato Shed interior and exterior works (seating bank, Pathways upgrade and facility renewal) A Provide for tourist information and administrative support centres within the Geelong region B Christmas Carols Christmas Carols by Candlelight, Johnstone Park Central Geelong B Christmas Carols grant to Norlane Combined Churches B Denis Walter Carols by the Bay disbursement B
Progress Indicators: Y = Target achieved N = Target not achieved P = Progressing/awaiting data Type of indicator Indicators Target Result Comments D Number of state and nationally significant reserves actively managed through a strategic management plan 3 Strategic Management Plans developed per annum N Two draft plans were prepared. D Percentage of council owned conservation reserves permanently protected by fencing, planning controls and/or conservation agreement Increase P The City is currently collecting base line data for this indicator. D Kilometres and area of noxious weeds controlled on Council reserves and roadsides 300 kilometres of roadside and 500 hectares of reserves per annum Y Targeted weed control on 300km of roadsides and within reserves totalling approximately 500 hectares, along with 50 hectares of aquatic reserves and 8km of creek reserves. D Net gain in vegetation - grasses, shrubs and trees planted by Council Minimum 20,000 plantings per annum Y Approx 30,000 plantings undertaken in 2013-2014. D Net increase in street trees Increase of 400 per annum Y Increase of 623 trees. M Number of wetlands assessed for ecosystem health including blue green algae 20 wetlands per annum Y Target achieved for 2013-2014. 2013-2014 Business Plan Action Key to Status Symbols A Completed B Completed for 2013-2014/ repeated annually C In progress, continuing in 2014-2015 D On hold or not proceeding
• Ensuring strategies, planning processes and urban design reflects community desires to be living in sustainable places. • Promoting sustainable design and retrofitting. • Acknowledge the community's desire to have their say and be involved in planning for the future of Greater Geelong. • Maximising investment and opportunities for green corridors, green belts and parks. Progress indicators: Y = Target achieved NA = Data not available Type of indicator Indicators Target Result Comments D The existence of programs and activities that promote residential and commercial buildings achieving above mandatory standards Maintain two programs and minimum two activities Y The Future proofing and EcoChallenge@home programs were continued in 2013-2014, and Sustainable house Day and Barwon Heads Festival by the Sea events were successfully held M Percentage of new residential and commercial buildings achieving above mandatory standards Increase NA The source for this data is difficult to obtain - indicator will be reviewed in City Plan Update 2013-2014 Business Plan Action Key to Status Symbols A Completed B Completed for 2013-2014/ repeated annually C In progress, continuing in 2014-2015 D On hold or not proceeding Action Status Implement and promote actions within Councils Sustainable Buildings Policy B Promotion and assistance with National Sustainable House Day B Priority: Minimise our environmental footprint
We want to make sure that all decisions made by staff and Council have a positive impact on our natural environment. We will: • Continue to seek methods of reducing energy, water and waste consumption. • Consider environmental impacts when designing and delivering capital projects and providing services. • Demonstrate leadership and share and embed our skills and knowledge within the community and surrounding local organisations. Progress indicators: Y = Target achieved P = Progressing/awaiting data Type of indicator Indicators Target Results Comments D Council greenhouse gas emissions by sector (waste, fleet, buildings) Decrease Y Council greenhouse gas emissions show a 4% decrease from the financial year (42,703 tCO2) to 2013-2014 financial year (40,907 tCO2). D Average fuel use per vehicle in Council's fleet Decrease P This is the first year that this indicator has been tracked with the following results: ULP - 10.22 lt/100kms LPG -14.45 lt/100kms Diesel - 9.32 lt/100kms These will form the base year figure for future reporting. D Council's potable water consumption 25% reduction in potable water consumption by 2015 and a 30% reduction by 2020 Y Council has achieved the 25% reduction in potable water consumption and it continues to decline each year. In 2013-2014 470,347kl were used, 35% below the target. D Council waste (solid and green) diverted from landfill (kg and percentage) 63% 60,000 tonnes Y Targets achieved for D Usage rate for transfer stations/resource recovery centres (transactions per annum) Drysdale - 31,000 North Geelong - 62,000 Y Overall usage rates were achieved with 93,566 transactions (Drysdale - 28,406 and North Geelong - 65,160).
D Percentage of correspondence responded to within ten working days 80% N Result was 76.3%, slightly below target however 4% increase on previous years result. D Average total connect time (seconds) Equal to or less than previous year N Average connect time was 18 seconds, a slight increase on previous year but still below the Council benchmark of 20 seconds. D Percentage enquiry resolution (resolved at point of contact) 80% N 68% of calls where resolved at the point of contact. D Customer Service Index - getting through (60 per cent time to live operator, 40 per cent greeting skills) Equal to or greater than the previous year P The Index result for 2013-2014 was 64, however this is not comparable to previous years results due to the inclusion of "timed out" calls in this year's figures. This result will form the baseline for future years . D Customer Service Index - service delivery (50 per cent manner, 50 per cent enquiry resolution) Equal to or greater than the previous year Y Index score was 97 compared to 95 in previous year. D Community satisfaction with customer contact Meet or exceed Victorian Council average Y Result was 73 which is on par with State wide average. D Percentage of Requests for Service (RFS) completed on time Greater than 85% Y More than 92,000 RFS were received with 86.4% completed on time. D Overall community satisfaction with Council performance Meet or exceed Victorian Council average Y Result was 62, higher than the State wide average. D Percentage of building applications processed within timeframe Greater than 80% Y 89.6% of building applications were processed within timeframe, a 6% increase on previous year. D Percentage of planning applications (DA) completed within 60 statutory days Greater than 80% N 76% of planning applications were completed within 60 days and whilst this was slightly below target, it was a significant improvement on the previous two years results
community life. child health services. There are also dedicated spaces for toy library and playgroups as well as consulting rooms for visiting professionals such as speech therapists and counsellors. Growing Our Economy: Securing Geelong's economic future. Priority Action / Target Status Comments Support existing businesses and encourage new and emerging growth sectors Maintain and generate new sustainable employment opportunities. Establish the City of Greater Geelong's new economic development unit; Enterprise Geelong. Achieved Enterprise Geelong, the City of Greater Geelong's dedicated resource for economic development initiatives was launched on Friday 2 May 2014. The role of Enterprise Geelong is to put the spotlight on Geelong as the ideal location for business in south eastern Australia: to attract investment; support local business; and drive economic growth. The Enterprise Geelong team has been together since August 2013 and the Enterprise Geelong Advisory Board has also been established with 10 members appointed to this board. There have been a number of accomplishments since the establishment of Enterprise Geelong including the negotiation of 46 hectares of land to be under contract at the Geelong Ring Road Employment Precinct worth more than $1.3 billion and a potential for 1,000 jobs. In the future they hope to establish the Land 400 Geelong Defence Business Office and will play a major role in the 2014 Geelong Small Business Festival. Facilitate major infrastructure and investment to enable economic growth Strengthen key existing infrastructure assets and encourage new Lara Town Centre expansion project construction works are underway. Achieved The Lara Town Centre Expansion has five phases. Progress is as follows: • Construction of the new Lara Bowling Club Progress - completed. • Demolition of the existing Lara Bowling Club Progress - completed. • Construction of the new Station Lake Road alignment Progress - construction commenced. • Demolition of the existing Station Lake
assets that compliment these and maximise their economic potential. Road alignment Progress - planning permit issued. • Construction of the new supermarket and specialty stores Progress - planning permit issued. • Reconfiguration of Austin Park Progress - design stage commenced. A prosperous and innovative Geelong Encourage a strong, resilient and diverse economy. Continue the Skilled Migration Program by assisting employers through the program. Achieved The Skilled Migration Program assists regional employers to source, attract and retain the critical skills unable to be sourced locally. In the 2013-2014, Enterprise Geelong assisted 168 employers and processed 144 Regional Certifications as the Regional Certifying body, assisting 120 employers to fill skills shortages. The Victorian Government ceased funding this program in June 2012 and has since been funded by the City of Greater Geelong. A successful and vibrant city centre Creating an active and vibrant city centre with greater mixed use that is the economic and social heart of the region. Demolish the Central Geelong Library and Heritage Centre and commence construction of the new library and heritage centre. Achieved The demolition of the old library building in central Geelong was competed on 11 November 2013. Work on the Little Malop Street site is progressing well and the new library and heritage centre remains on track to be completed by the end of 2015. Summary of works completed to the end of June 2014 include: • Old site demolition completed. • Basement slab has been poured. • 50 tilt slab panels have been erected. • Lift shaft has been installed. • Underground services are in place including power, sewer and drainage. • 42 piles have been installed. Greater Geelong is a leading city for tourism, arts, culture and events The region will be a preferred destination for local, national and international visitors. The 2013 Australian Masters Games are successfully held in Geelong in October 2013. Achieved The 14th Australian Masters Games was held in Geelong from 5 October to 12 October 2013. Over 8,000 participants, officials and accompanying persons registered and attended the event. The event provided the city with an economic boost in the vicinity of $9 million.
Council average. Efficient and customer focused organisation Deliver efficient and effective services that meet the growing needs of our community. Requests for Service from the community are completed within designated timeframes (greater than 80 per cent). Achieved 86.5 per cent of all requests for service were completed within designated timeframes. This is a 2.5 per cent increase on the previous year. The target was achieved every month with the lowest month result being 84.2 per cent and the highest being 88.8 per cent. Responsible and sustainable financial management Enable the delivery of our strategic priorities, services and infrastructure to ensure the sustainability of the region. Council maintains the ability to repay loan debt from own source revenue (loan borrowing is less than 60 per cent of rate revenue). Achieved Loan balance = $36,628,856 Rates = $171,087,580 (60 per cent used for calculation = $102,652,548) Calculation: $36,628,856 / $102,652,548 = 35.68 per cent. Council maintains the ability to repay loan debt from own source revenue with loan borrowings making up 35.68 per cent of rate revenue. Informed and engaged community Provide opportunities for the community to participate in the decision making process. Participants involved in Council Community Engagements are kept informed of the outcome (90 per cent of engagements where feedback is required are provided to participants). Not achieved Of 44 engagements where feedback was required when the engagement was closed, participants from 29 of those engagements received feedback. This is 66 per cent, 24 per cent below target. There were reasons for a number of engagements where feedback was not provided and others provided feedback well after the engagement had closed however this does not adjust the result as the measure requires feedback to be provided prior to closing an engagement in the database. Motivated and skilled staff in a safe work environment Ensures we have the Appropriate systems, training, supervision and support are in place to provide Achieved The lost time injury rate was 14.88, 2.54 less than target. This has come about through high importance placed on providing ongoing training, systems and policies to provide a safe and healthy workplace for all staff.
Council has taken all practicable measures to ensure staff, council agents and volunteers working for council are informed about the principles and obligations of the Act by including information on the care relationship in: • Discussing the requirements of the Act at staff meetings • Council induction and information distribution to staff working in Home and Community Care and disability services. • Council induction and information distribution to staff working in front-line positions with the general community. • Induction and training programs for volunteers working directly with the community. Council has taken all practicable measures to review and modify policies, procedures and supports to include recognition of the carer relationship. Citizenship Acquiring Australian Citizenship enables people to participate fully in our inclusive society regardless of their race, background, gender, religion, language or place of birth. In the 12 months to 30 June 2014, the City hosted ten major ceremonies, with a special ceremony conducted at Waterfront Geelong as part of celebrations to mark Australia Day (26 January). Certificates of Australian Citizenship were presented by the Mayor of the City to 625 residents of Geelong, many of whom shared the occasion with relatives and friends. Local Laws At 30 June 2014, the following Local Laws remain current: General Local Law 2005 (including amendments in 2006) This law regulates activities of people and provides standards and conditions for specified activities to protect people in, or the environment of, the municipal district. Council Meeting Procedures Local Law 2013 This law relates to meetings of the City of Greater Geelong Council and special committees. The objectives include: • To facilitate the orderly conduct of meetings of Council. • To regulate and control the use of the Common Seal of the Council. • To facilitate the good government of the City of Greater Geelong and ensure that the Council's decisions are made in the best interests of the people. • To regulate proceedings for the election of the Deputy Mayor. • To regulate proceedings at meetings of City of Greater Geelong Council. • To promote and encourage community participation in the government of the City. Risk Management The City of Greater Geelong's Corporate Risk Management Policy and Strategy is linked to City Plan and provides ongoing direction to manage risks at both strategic and operational levels.
Development infrastructure levy collected - Community infrastructure levy collected 404,100 Projects delivered by Developer Item DI_05_08 Local parks - playground equipment (5 in total) 556,875 111,375 20 Projects delivered by Council - - - Armstrong Creek West Precinct Development infrastructure levy collected - Community infrastructure levy collected 63,900 Projects delivered by Developer Item DI_R0_6 Intersection - Surf Coast Highway and Burvilles Road 2,923,707 1,461,854 50 Projects delivered by Council - - - Jetty Road Urban Growth Area Development infrastructure levy collected - Community infrastructure levy collected 113,400 Projects delivered by Developer Item R005 East West Collector Road Part C - Additional construction to Collector Road standard 1,651,984 1,230,722 74 Item R004 Internal North South / East West Collector Road Intersection 711,547 277,503 39 Item OS002 Griggs Creek - landscaping and improvements 1,293,026 56,117 4 3,656,557 1,564,342 Projects delivered by Council Item OS001 Griggs Creek - rehabilitation and revegetation 942,171 36,748 4 Item R003 Intersection - North South Collector Road Part A and Geelong Portarlington Road 1,629,555 20,460 1 2,571,726 57,208 Total 581,400 9,708,865 3,194,779 Development Contributions Plan whole of life liability Total Liability $ Expected Income $ Funding Gap * $ Total DCP Projects Completed % Armstrong Creek East Precinct 121,508,262 118,026,845 3,481,417 9 Armstrong Creek West Precinct 103,596,744 98,447,607 5,149,137 1 Jetty Road Urban Growth Area 25,984,559 19,345,720 6,638,839 13
Victorian Local Government Indicators The listed financial indicators are requested by the Department of Transport, Planning and Local Infrastructure from each Council in Victoria to provide a comparison of financial performance across Councils. Indicator 2012-2013 2013-2014 1. Average Rates and Charges per Assessment Total rates and charges net billed $160,158,000 $1,481.07 per assessment $170,766,000 $1,547.80 per assessment Number of assessments budget 108,137 110,328 Council's rates per assessment and rates per residential assessment have increased in line with the population and housing growth and the budgeted rates increases. 2. Average Rates and Charges per Residential Assessment Rates and charges declared for residential and garbage and municipal charge excluding vacant land $117,798,695 $1,242.48 per residential assessment $125,409,461 $1,297.36 per residential assessment Number of residential assessments budget 94,809 96,665 Council's rates per assessment and rates per residential assessment have increased in line with the population and housing growth and the budgeted rates increases. 3. Average Liability per Assessment Total liabilities $99,512,000 $920.24 per assessment $110,345,000 $1,000.15 per assessment Number of assessments budget 108,137 110,328 Liabilities per assessment has increased as a result of the drawing down of the $11.8 million loan and the increased value of accruals for milestone claims for major capital projects. 4. Operating Result per Assessment Net Surplus $59,185,000 $547.31 per assessment $40,771,000 $369.54 per assessment Number of assessments budget 108,137 110,328 The operating result per assessment has decreased due to a significant decrease in the surplus as a result of Grants Commission funding being received in June 2013 for the 2013-2014 financial year. This is partially offset by increased rate revenue. Salaries were higher due to the filling of vacant positions during the year.
Pending Accounting Standards Note 41 Auditors Remuneration Note 42 Certification of the Financial Report Basis of Preparation of Standard Statements Standard Income Statement Standard Balance Sheet Standard Cash Flow Statement Standard Statement of Capital Works Council Certification of the Standard Statements and Independent Auditor's Report Summary of Financial Performance The following information presents a summary of financial results for 2013-2014 in an easy to understand format. For more detail please refer to the full Annual Financial Report Income Statement The Income Statement shows how much Council has earned during the 2013-2014 financial year. It details where Council receives its income and how it is spent. Recurrent Result Recurrent Surplus/ (Deficit) 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 $M 5.2 9.3 12.0 5.8 (8.1) The 2013-2014 recurrent result (recurrent income less recurrent expenditure) is a $8.1 million deficit. The recurrent result was $9.2 million unfavourable to budget, mainly due to unfavourable Government Grants (50 per cent of Grants Commission received in June 2013), unfavourable User Charges (lower than expected program fees), unfavourable General Works (increased waste disposal fees for using Wyndham Landfill) and increased landfill provision costs. Further explanation is provided in the Standard Statements on pages 227-234. Recurrent Income The break up of where recurrent income is sourced is shown below. In 2013-2014 Council received 63.9 per cent of its recurrent income from rates. Recurrent Income 2009-2010 $M 2010-2011 $M 2011-2012 $M 2012-2013 $M 2013-2014 $M Rates 133.1 141.4 151.1 160.9 171.1