I Number of bicycle riders counted on ‘Super Sunday’ (held annually in November) Increase I Perceptions of safety – walking alone during the day (Vic Health survey) Meet or exceed Victorian average I Perceptions of safety – walking alone during the night (Vic Health survey) Meet or exceed Victorian average I Resolution rates for neighbourhood amenity and Local Law requests 100% I Dog attack rates per 100,000 population Decrease Annual City Plan Actions 2016-2017: 2016-2017 Gross Expenditure $ Recreation Reserves Upgrades 1,778,700 Hendy Street Reserve (Flinders Peak) sports field and change room redevelopment Leopold Recreation Reserve Upgrade Capital Renewal of civil assets in parks across the municipality Ground Renovation Program - core program Aldershot Reserve – public safety and amenity improvements Corio Community Reserve – open space improvements Leopold Recreation Reserve - entry relocation Elderslie Reserve - carpark upgrade (design) WG Little Reserve - Master Plan Drews Reserve – Master Plan Recreation Facility Upgrades 13,327,500
Swim Sport and Leisure Centre Upgrades 2,050,491 Gymnasium equipment core replacement program Splashdown Aquatic Play Activity Area Leisurelink 50 metre pool liner replacement Geelong Arena - programmed maintenance Aquatic Play Equipment - core maintenance and upgrade program Leisuretime synthetic non aligned multi use pitch Concrete core replacement program Geelong Arena CCTV Upgrade Leisuretime CCTV Upgrade Waterworld 50 metre pool underwater platform BVAC CCTV Upgrade Toilet blocks and amenities 256,000 Toilet block renewal and replacement program Bike paths and facilities Greater Geelong Cycle Strategy implementation 202,500 Cycling Infrastructure Program 200,000 Footpaths 2,944,000 150,000 95,000 538,000 250,000 32,000 Annual update and Implementation of Municipal Emergency Management Plan Funded as part of recurrent budget Annual update and Implementation of Municipal Fire Prevention Plan Funded as part of recurrent budget Conduct mosquito management activities to maximise public amenity and minimise public health outcomes Funded as part of recurrent budget Facilitate neighbourhood amenity by responding to and investigating nuisance notifications and requests Funded as part of recurrent budget Implement activities and facilitate partnerships to promote responsible pet ownership and community safety Funded as part of recurrent budget Implement measures and actions to ensure food safety to the community Funded as part of recurrent budget Priority: Connected, creative and strong communities We will facilitate programs and events that encourage increased participation in community life by:
Encouraging and promoting diversity and equity of access for all sectors of the community. Supporting an inclusive local community culture, where people interact and provide mutual support. Investing in community regeneration and rebuilding in under resourced communities. Promoting and providing opportunities for education and lifelong learning. Building upon existing capacities in local communities. Bringing the community together through sports, recreation, arts, culture and heritage. Progress indicators: Type of indicator Indicator Target D Percentage of residents who participated in citizen engagement in the last year (Vic Health survey) Meet or exceed Victorian average D Community satisfaction rating with overall performance of family support services (Local Government Community Satisfaction Survey) Meet or exceed Victorian Council average I Percentage of children enrolled in kindergarten Greater than 95% of children enrolled in an Early Childhood Education program in the year before full time schooling I Number of annual library visits (physical) per capita Meet or exceed Victorian average I Proportion of resident library memberships 3% increase per annum I Greater access to library e-collections 5% increase per annum I Community acceptance of diverse cultures (Vic Health survey) Meet or exceed Victorian average I Percentage of residents involved in volunteering (Vic Health survey) Meet or exceed Victorian average I Community satisfaction rating with overall performance of elderly support services (Local Government Community Satisfaction Survey) Meet or exceed Victorian Council average Annual City Plan Actions 2016-2017: 2016-2017 Gross Expenditure $ Community Hubs 9,050,000 Youth activities, programs and events Including Skaart Festival, Park Fest (Lara Youth Festival), skate program, National Youth Week, Geelong Adolescent Sexuality Project (GASP), L2P Learner Driver program, Engage it up (Whittington Youth Activities) , Youth activity services, Fort Youth centre, Youth action teams, Switch quarterly magazine, multicultural youth development, Geelong Youth Awards, Youthcan Van. 1,342,031 Children's Services Upgrades Children’s Services facilities upgrades 405,000 Annual City Plan Actions 2016-2017 2016-2017 Gross Expenditure $ Community Facility Upgrades 895,000 Disability Access Community Halls Upgrade
Priority: Greater Geelong is a leading city for tourism, arts, culture and events We will build on our past success and continue the tradition of attracting major events and supporting local festivals with diverse art and cultural activities. Whether for business or leisure, our region is a preferred destination for local, national and international visitors. We will: Promote the unique strengths our region has to offer such as our natural assets, world class sporting facilities and a great lifestyle. Build on the opportunities that being Victoria’s second largest city offers and our proximity to Victoria’s capital. Support creative endeavour and investigate the potential for unique arts and cultural opportunities. Support local festivals and events and provide opportunities for participation in the arts for all ages. Advocate on behalf of the community for major event, tourism and cultural opportunities. Progress indicators: Type of indicator Indicators Target D Geelong Major Events – economic benefit to the municipality Return on investment = 30:1 D Community satisfaction rating with overall performance of arts centres and libraries (Local Government Community Satisfaction Survey) Meet or exceed Victorian Council average D Community satisfaction rating with overall performance of community and cultural activities (Local Government Community Satisfaction Survey) Meet or exceed Victorian Council average D Community satisfaction rating with overall performance of business, community development and tourism (Local Government Community Satisfaction Survey) Meet or exceed Victorian Council average D I Cultural facility visitation (National Wool Museum, Potato Shed, Geelong Gallery, Courthouse Arts, Central Geelong Library and Heritage Centre) National Wool Museum - 3% increase per annum Potato Shed - maintain (at capacity) Geelong Gallery - 3% increase per annum Courthouse Arts - 15% per annum increase in attraction and retention of young people as participants and audience Geelong Library and Heritage Centre – targets revised annually due to construction of new facility I Number of domestic overnight visitors (National Visitor Survey) Exceed the average annual growth for overnight visitors to Regional Victoria I Number of international overnight visitors (International Visitor Survey) Exceed the average annual growth for overnight visitors to Regional Victoria
Government Community Satisfaction Survey) Annual City Plan Actions 2016-2017: 2016-2017 Gross Expenditure $ G21 contribution 463,390 Gender Equity Framework 40,000 Priority: Efficient and customer focused organisation Our goal is to be a customer-focused organisation that considers the customer’s perspective and delivers efficient and effective services to meet the growing needs of our community. This is underpinned by our Customer Service Commitments and Customer Service Strategy. We are committed to: A ‘can do’ culture. Delivering our services with integrity and simplicity in a convenient way. Being responsible and timely in responding to the community. Using technology effectively to improve business functions and deliver benefits to the community. Providing efficient and value for money services and programs. Ensuring programs and services meet the current and future needs of the community. Progress indicators: Type of indicator Indicators Target D Percentage of correspondence responded to within 10 working days 80% D Average total connect time (seconds) Equal to or less than previous year D Percentage enquiry resolution (resolved at point of contact) 80% D Customer Service Index – getting through (60 per cent time to live operator, 40 per cent greeting skills) Equal to or greater than the previous year D Customer Service Index – service delivery (50 per cent manner, 50 per cent enquiry resolution) Equal to or greater than the previous year D Community satisfaction with customer contact (Local Government Community Satisfaction Survey) Meet or exceed Victorian Council average D Percentage of Requests for Service (RFS) completed on time Greater than 85% D Overall community satisfaction with Council performance (Local Government Community Satisfaction Survey) Meet or exceed Victorian Council average D Percentage of building applications processed within timeframe Greater than 80% D Percentage of planning applications (DA) completed within 60 statutory days Greater than 80% D Community satisfaction rating for overall performance in town planning policy and approvals (Local Government Community Meet or exceed Victorian Council
gọi cho City of Greater Geelong qua số 03 272 5272. Giờ làm việc của chúng tôi là 8.30am - 5.00pm. Contact Us You can view a hard copy of the 2016-2017 update of City Plan 2013-2017 at any of our Customer Service Centres or Libraries. If you would like a copy to keep, please contact Customer Service on the number below to arrange for one to be sent to you. Electronic copies are available on our website. This document contains important information about the City of Greater Geelong. If you do not understand the content or would like further information please contact us via one of the following easy ways: Telephone Pick up the phone between 8.00am and 5.00pm weekdays to call us on (03) 5272 5272. Post Write to us at: City of Greater Geelong PO Box 104 Geelong 3220 Victoria Fax Send us a fax on (03) 5272 4277 Web Social Media geelongaustralia @GreaterGeelong Email Get online and drop us an email at: In Person You can always visit us at any one of our conveniently located Customer Service Centres: Geelong – Brougham Street 100 Brougham Street Geelong West Library, 153A Pakington Street Belmont Library, 163 High Street Corio Corio Shopping Centre, Shop 4K 83A Purnell Road Drysdale 18- 20 Hancock Street Ocean Grove The Grove Centre 78 Presidents Avenue Waurn Ponds Library, 230 Pioneer Road