03 Vision Improving quality of life through caring for the senses. Mission We aspire to be the world’s leading eye and ear health service by: • Excelling in specialist services • Integrating teaching and research with clinical services • Leading workforce capability • Partnering with consumers and communities • Building a sustainable future. Our values Integrity - We act ethically, accept personal accountability, communicate openly and honestly and treat everyone with trust and respect. Care - We treat patients with respect, are compassionate, thoughtful and responsive to their needs and sensitive to diversity. Teamwork - We communicate openly, respect diversity of views and skills and work effectively with partners and in multi-disciplinary teams to deliver the best outcomes for patients. Excellence - We give our personal best at all times, deliver exemplary customer service, monitor performance and seek leading edge ways to improve it.
accessed by car and public transport. 350 La Trobe University Services are provided on this site 906 Warrandyte 24 hours a day, seven days a week. 907 Mitcham Patient drop off and pick up We have two main entrances located at Gisborne Street and Morrison Place. Both entrances have wheelchair access. We are currently redeveloping the hospital and there may be changes to the entrance and access to parking and drop-off areas in the streets around the hospital, particularly in Morrison Place. For the latest information, please visit We encourage patients and visitors to take public transport or use a public car park. Public transport Trains The hospital is located near Parliament Station. Exit via Lonsdale/Nicholson Street and walk up Albert Street towards the hospital. Trams The following tram routes stop outside the hospital at St Vincent’s Plaza: 11 West Preston – Victoria Harbour Docklands 12 Victoria Gardens - St Kilda Fitzroy St 30 St Vincent’s Plaza – Etihad Stadium Docklands 109 Box Hill – Port Melbourne Buses The following bus routes stop near the hospital: 302 Box Hill 304 Doncaster Shoppingtown 305/905/908 The Pines For more information on public transport, contact Public Transport Victoria (PTV) on 1800 800 077 or visit Taxis A taxi rank is located directly outside the hospital in Gisborne Street. A free phone line direct to the taxi service is available and located at Reception. Parking There are a number of public car parks around the hospital with the closest on Albert Street. Parking can be quite expensive but there may be special rates if you arrive before 10am and leave after 3pm. There is also patient pick up/ drop off near the Gisborne Street entrance. Metered parking is available around the hospital. Ensure you read the signs carefully and check parking limits. The hospital does not take responsibility for any parking fines. Additionally, on-site parking is available at a reasonable cost at Eye and Ear on the Park on St Andrews Place, a short walk from the main hospital. Please note: Victoria Parade and Albert Street are subject to clearway tow away zones, so please read the signs very carefully. Accessible parking Accessible parking spaces (disabled parking spaces) are located in Gisborne Street. Please refer to the map on the inside back of this brochure for further details regarding our location.
15 Main Hospital 32 Gisborne St MAIN HOSPITAL KEY Tram Line Tram Route: 11, 12, 30, 109 (Note: Route 30 only at St Vincent’s Plaza) Bus Route: 302, 303, 304, 305, 309, 318, 350, 905, 906, 907, 908 Parliament Railway Station use the Lonsdale Street exit Parliament Station (Recommended exit for Main Hospital) Parliament Station (Recommended exit for Eye and Ear on the Park) P Stop 11 P KEY Tram Line Eye and Ear Tram Route: on the Park Along Macarthur & Gisborne St: St Andrews Pl 11, 109, 12 (Stop 10) Parliament Railway Station, use the Macarthur Street exit P P Car Park Stop 10 Melways Ref: Map 44 Fitzroy Gardens Main Hospital • Emergency Department • Main Theatres • Inpatient Ward • Cochlear Implant Clinic • Acute Ophthalmology Clinic • Pharmacy Eye and Ear on the Park • Outpatient clinics • Day surgery • Pharmacy E T