Review Method / bidder Support Provide the bidder’s proposed review method for the deliverable. Identify any bidder proposed support for the review process (i.e. walkthrough, demonstration, etc.) For non-documentation deliverables, provide a clear explanation of how the bidder will provide the deliverable in a manner in which the State can review, comment upon, and approve the deliverable. Include examples to the extent possible. The Deliverables Catalog is organized by the four project phases: DDI Deliverables Initial Operations and Certification Planning Deliverables Operations Deliverables Turnover Deliverables DDI Deliverables IMS WBS ID Related Proposal Response Section Related RFP Appendix A - Statement of Work Section Deliverable Name Deliverable Description Deliverable Type Format Frequency Deliverable Size Review Time Period Review Method / Bidder Support Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Project Management Plan(s) A holistic plan or series of plans describing the strategies, tactics, and procedures by which the project will be managed. Document Singular Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Initial Integrated Master Schedule (IMS) The detailed project work plan / schedule with necessary work for all entities integrated. Document Singular Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Integrated Master Schedule Updates to the detailed project work plan / schedule with necessary work for all entities integrated. Document Weekly Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B DMA Audit and Control Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of audit and control within the DMA environment. Document Initial Deliverable and Modification
Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Data Management Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Management for the DMA environment. Document Initial Deliverable and Modification Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Data Governance Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Governance for the DMA environment. Document Initial Deliverable and Modification Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Master Data Management Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Master Data Management within the DMA environment. Document Initial Deliverable and Modification Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Data Modeling Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Modeling within the DMA environment. Document Initial Deliverable and Modification Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B DMA Data Models Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Integration within the DMA environment. Other Initial Deliverable and Modification
Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Data Integration Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Integration within the DMA environment. Document Initial Deliverable and Modification Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Data Sharing Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Sharing within the DMA environment. Document Initial Deliverable and Modification Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Data Transformation Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Transformation within the DMA environment. Document Initial Deliverable and Modification Section 4.2 - Project Management Systems Development Life Cycle (SDLC) RFP Appendix A – Statement of Work Section II.B Infrastructure and Solution Lifecycle Management (ISLM) Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of the DMA Infrastructure and Solution Lifecycle Management (ISLM). Document Initial Deliverable and Modification Section 4.3 - Performance and Status Reporting RFP Appendix A – Statement of Work Section II.C Monthly Status Report Document providing the status of the project on a monthly basis. Payment of the monthly deliverable includes timely submission of weekly status reports and weekly submission of updated IMS. Document Monthly Section 4.3 - Performance and Status Reporting RFP Appendix A – Statement of Work Section II.C Weekly Status Report Document providing the status of the project on a weekly basis. Document Weekly
Section 4.9 - Disaster Recovery RFP Appendix A – Statement of Work Section II.I Disaster Recovery Plan Document that provides step by step outline on how to recover from a disaster. Document Singular Section 4.11 - Organizational Staffing RFP Appendix A – Statement of Work Section II.K Resource Utilization Matrix Identifies resource use expectations by month (i.e. hours by position including actuals vs planned for previous months. Matrix is to be included in the monthly status report deliverable for payment. Document Monthly Section 4.12 - Documentation RFP Appendix A – Statement of Work Section II.L Companion Guides Documents defining how to entities external to the DMA are to populate the HIPAA transaction formats for submission to the DMA. Document Singular Section 4.12 - Documentation RFP Appendix A – Statement of Work Section II.L User Documentation Documents that describe in detail how to use the system Document Singular Section 4.12 - Documentation RFP Appendix A – Statement of Work Section II.L System Documentation Documents that describe the design and configuration of the system in detail Document Singular Section 4.14 - System Readiness RFP Appendix A – Statement of Work Section II.N System Readiness Test Plan Document that provides the plan, approach, preparation for, and step by step outline of system readiness testing. Document Singular Section 4.14 - System Readiness RFP Appendix A – Statement of Work Section II.N System Readiness Test Results A document summarizing the results of system readiness testing as well as provided detailed results of the readiness test cases. Document also identifies and describes any defects unresolved, defect severity, production impact, and proposed resolution approach and timeframe. Test Product Singular Section 4.14 - System Readiness RFP Appendix A – Statement of Work Section II.N Signed Attestation A document stating that the system is ready to begin system readiness testing. Test Product Singular Section 4.15 - Operational Readiness RFP Appendix A – Statement of Work Section II.O Operational Readiness Plan Document that provides the plan, approach, preparation for, and step by step outline of operational readiness testing Document Singular Section 4.15 - Operational Readiness RFP Appendix A – Statement of Work Section II.O Business and Technical Operating Procedures Document that includes step-by-step business and technical operating procedures for the solution. Document Singular
Section 4.15 - Operational Readiness RFP Appendix A – Statement of Work Section II.O Operational Readiness Report Document that provides a certification by the DMA bidder of readiness for operations, identifying any remaining defects, production impacts, and proposed resolution approach and timeframe. Test Product Singular Section 4.16 - Privacy and Security RFP Appendix A – Statement of Work Section II.P Privacy and Security Plan Document that provides step by step outline of how Privacy and Security of information is safe guarded. Document Singular Section 4.16 - Privacy and Security RFP Appendix A – Statement of Work Section II.P Third party cyber security assessment An assessment made by an external entity on the security of the solution. Document Singular Section 4.17 - Implementation and Contingency RFP Appendix A – Statement of Work Section II.Q Implementation and Contingency Plan Document that provides step by step process for cutover to production as well as contingency plans for addressing identified risks including back-out plans.. Document Singular Section 4.17 - Implementation and Contingency RFP Appendix A – Statement of Work Section II.Q Post Implementation Report Document that provides information regarding hardware, network, software or operations issues during implementation and approach and timeframe for resolution. Document Singular Initial Operations and Certification Planning Deliverables IMS WBS ID Related Proposal Response Section Related RFP Appendix A - Statement of Work Section Deliverable Name Deliverable Description Deliverable Type Format Frequency Deliverable Size Review Time Period Review Method / Bidder Support Section 5.2 – Initial Operations Support and Management RFP Appendix A – Statement of Work Section III.B Initial Operations Support and Management Plan A document that describes the approach and detailed process for monitoring initial operations, and reporting, tracking, resolving, and communicating resolution to identified issues. Document Singular Section 5.3 – CMS Certification RFP Appendix A – Statement of Work Section III.C CMS Certification Plan Document that provides step by step outline of how Certification will be enacted and executed. Document Singular Section 5.3 – CMS Certification RFP Appendix A – Statement of Work Certification Materials Materials required to support the certification process. Document Singular
Section III.C Section 5.4 – Organizational Staffing RFP Appendix A – Statement of Work Section III.D Resource Utilization Matrix Identifies resource use expectations by month (i.e. hours by person including actuals vs planned for previous months Document Monthly Section 5.5 – User Support RFP Appendix A – Statement of Work Section III.E User Support Plan A document that describes the approach and detailed process for handling user support. Document Singular Section 5.6 – Contingency Planning RFP Appendix A – Statement of Work Section III.F Contingency Plan Document that provides step by step outline of how Contingency will be enacted and executed. Document Singular Operations Deliverables IMS WBS ID Related Proposal Response Section Related RFP Appendix A - Statement of Work Section Deliverable Name Deliverable Description Deliverable Type Format Frequency Deliverable Size Review Time Period Review Method / Contractor Support Section 6.2 - Project Management and Systems Development Life Cycle RFP Appendix A – Statement of Work Section IV.B Operational Project Management Plan An Operational Project Management Plan describing the strategies, tactics, and procedures by which daily operations will be managed, while maintaining the production system and implementing changes to the production system. Document Initial Deliverable and Modification Section 6.2 - Project Management and Systems Development Life Cycle RFP Appendix A – Statement of Work Section IV.B Operational System Development Life Cycle Plan Operational System Development Life Cycle Plan; defining the methodologies, approach, and processes that will be followed during each phase of the SDLC. Document Initial Deliverable and Modification Section 6.2 - Project Management and Systems Development Life Cycle RFP Appendix A – Statement of Work Section IV.B Operations Integrated Master Schedule An Integrated Master Schedule for all planned system releases; addressing each phase the SDLC and identifying all integration points and dependencies between all contractors and the State including interfaces, inputs, and outputs that the bidder requires from other contractors, the State, or other Document Initial Deliverable and Modification
impacted entities. Section 6.2 - Project Management and Systems Development Life Cycle RFP Appendix A – Statement of Work Section IV.B Operational Communications Management Plan Document providing steps needed to effectively communicate during the operations phase of the project. Document Initial Deliverable and Modification Section 6.3 - Performance and Status Reporting RFP Appendix A – Statement of Work Section IV.C Weekly Status Reports Document providing the status of the Operations on a weekly basis. Document Weekly Section 6.3 - Performance and Status Reporting RFP Appendix A – Statement of Work Section IV.C Monthly Status Reports Document providing the status of the Operations on a monthly basis. Document Monthly Section 6.3 - Performance and Status Reporting RFP Appendix A – Statement of Work Section IV.C Quarterly Status Reports Document providing the status of the Operations on a quarterly basis. Document Quarterly Section 6.3 - Performance and Status Reporting RFP Appendix A – Statement of Work Section IV.C Performance Measures Report Document providing the last 18 months of performance statistics. Document Monthly Section 6.4 – Deliverables RFP Appendix A – Statement of Work Section IV.D Deliverable Status Report Document detailing the status of all deliverables. Submitted as part of the monthly status report. Document Monthly Section 6.5 - Quality Assurance and Monitoring RFP Appendix A – Statement of Work Section IV.E Operation Quality Management Plan Document providing steps to maintain Quality throughout the Operations Phase. Document Initial Deliverable and Modification Section 6.6 - Change Management RFP Appendix A – Statement of Work Section IV.F Operational System Release Schedule A monthly report to the State of all projected system modifications that will be implemented in the upcoming months. At a minimum, the report will include the projected schedule, estimated hours, cost, and resources. Submitted as part of the monthly status report. Document Monthly X Section 6.6 - Change Management RFP Appendix A – Statement of Work Section IV.F Change Management Plan Document that provides approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects Document Initial Deliverable and Modification Section 6.6 - Change Management RFP Appendix A – Statement of Work Section IV.F IMS Updates to the detailed project work plan / schedule with necessary work for all entities integrated. Document Initial Deliverable and Modification Section 6.6 - Change Management RFP Appendix A – Statement of Work Detailed Accounting List of the work performed by each individual billing time to the change Document Monthly
Section IV.F requests within the monthly status report. Section 6.6 - Change Management RFP Appendix A – Statement of Work Section IV.F Monthly Status Report Document providing the status of the system changes on a monthly basis. Document Monthly Section 6.7 – Data and Record Retention RFP Appendix A – Statement of Work Section IV.G Data Reconciliation Plan Document providing the steps to ensure data is accurate. Document Singular Section 6.7 – Data and Record Retention RFP Appendix A – Statement of Work Section IV.G Data Retention and Archive Plan Document providing the steps to ensure data is accurate. Document Singular Section 6.8 - Business Continuity and Disaster Recovery RFP Appendix A – Statement of Work Section IV.H Business Continuity and Disaster Recovery Plan Document that provides approach to continuing business and avoid failures as well as the steps to recover the services if a disaster occurs. Document Yearly Section 6.9 - Facility RFP Appendix A – Statement of Work Section IV.I Operations Facility Plan Document that provides step by step outline of how the Facility will be managed and maintained. Document Initial Deliverable and Modification Section 6.10 - Organizational Staffing RFP Appendix A – Statement of Work Section IV.J Staffing Plan Plan identifies key position qualifications, expected number of resources per position, and hours expected per resource. Document Initial Deliverable and Modification Section 6.11 - Documentation RFP Appendix A – Statement of Work Section IV.K Business and Technical Operation Procedures Document that includes step-by-step business and technical operating procedures for the solution. Document Initial Deliverable and Modification Section 6.11 - Documentation RFP Appendix A – Statement of Work Section IV.K Companion Guides Documents defining how to entities external to the DMA are to populate the HIPAA transaction formats for submission to the DMA. Document Initial Deliverable and Modification Section 6.11 - Documentation RFP Appendix A – Statement of Work Section IV.K DMA System Documentation Documents that describe the design and configuration of the system in detail Document Initial Deliverable and Modification Section 6.11 - Documentation RFP Appendix A – Statement of Work Section IV.K DMA User Manuals Documents that provide users with details on how to utilize the solution. Document Initial Deliverable and Modification Section 6.13 - Privacy and Security RFP Appendix A – Statement of Work Privacy and Security Management Plan Document that provides step by step outline of how Privacy and Security Document Initial Deliverable
Section IV.M of information is safe guarded. and Modification Section 6.13 - Privacy and Security RFP Appendix A – Statement of Work Section IV.M Independent Security Audit Results Results of the annual audit that covers internal controls and other system functions. Other Annual Section 6.13 - Privacy and Security RFP Appendix A – Statement of Work Section IV.M Privacy and Security Policies and Procedures Document detailing the policies and procedures for privacy and security. Document Initial Deliverable and Modification Section 6.14.4 - Managing Queries and Reports – Predefined and Ad-Hoc RFP Appendix A – Statement of Work Section IV.N.4 CMS Federal Quarterly and Annual Reports Federally required Quarterly and Annual reports. Document Quarterly / Annual Section 6.14.5 – Program Integrity RFP Appendix A – Statement of Work Section IV.N.5 Algorithm Library A library containing sets of instructions for each algorithm for program integrity. Document Initial Deliverable and Modification Section 6.15.1 – General RFP Appendix A – Statement of Work Section IV.O.1 Services Catalog and Registry Document describing the services provided and details the performance, functionality, costs, and delivery model. Document Initial Deliverable and Modification Section 6.15.2 – Data Management RFP Appendix A – Statement of Work Section IV.O.2 Data Management Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Management for the DMA environment. Document Initial Deliverable and Modification Section 6.15.3 – Data Governance RFP Appendix A – Statement of Work Section IV.O.3 Data Governance Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Data Governance for the DMA environment. Document Initial Deliverable and Modification Section 6.15.4 – Master Data Management RFP Appendix A – Statement of Work Section IV.O.4 Master Data Management Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of Document Initial Deliverable and Modification
aspects with respect to the initiation, management, and operations of Data Transformation within the DMA environment. Section 6.15.9 – Data Transformation RFP Appendix A – Statement of Work Section IV.O.9 Data Transformation Catalog Document that provides an index and specifications of each data transformation. Document Initial Deliverable and Modification Section 6.15.13 – DMA Auditing and Controls RFP Appendix A – Statement of Work Section IV.O.13 DMA Audit and Control Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of audit and control within the DMA environment. Document Initial Deliverable and Modification Section 6.15.14 – DMA Infrastructure and Lifecycle Management RFP Appendix A – Statement of Work Section IV.O.14 Infrastructure and Solution Lifecycle Management (ISLM) Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the initiation, management, and operations of the DMA Infrastructure and Solution Lifecycle Management (ISLM). Document Initial Deliverable and Modification Section 6.15.14 – DMA Infrastructure and Lifecycle Management RFP Appendix A – Statement of Work Section IV.O.14 Annual System Refresh Plan Plan document that includes approach, strategy, architecture, methodology, process, tools, resourcing, quality and contingency aspects with respect to the annual system refresh for the DMA environment. Document Annual Turnover Deliverables IMS WBS ID Related Proposal Response Section Related RFP Appendix A - Statement of Work Section Deliverable Name Deliverable Description Deliverable Type Format Frequency Deliverable Size Review Time Period Review Method / Bidder Support Section 7.2 – Turnover Planning RFP Appendix A – Statement of Work Turnover Plan A document describing turnover strategy, methodology, process, tools, Document Singular