Furniture and drawers cleared All personal items removed All posters and wall coverings removed and disposed of All surfaces wiped clean Vacuum Carpet / clean floor / wipe surface and clean furniture £10.00. Removal and disposal of any item thought to pose a Health and Safety risk £20.00 SHARED SHOWERS AND TOILETS Standard Required Excess Charges Floor litter free and clean Showers, WC and sinks wiped clean Toilet tissue flushed away in WC Discarded toilet items (wrapped as appropriate) in rubbish containers Removal of disposal of any item thought to pose a Health and Safety risk £20.00 Any cleaning (other than daily clean) caused by disregard, negligence or nuisance or removal and disposal of any item thought to pose a Health and Safety risk £20.00 COMMUNAL AREAS Standard Required Excess Charges Floor litter free and clean All rubbish removed All walls, doors and surfaces clean All equipment and furniture returned to original location Rubbish removed at £5.00 per bag or part thereof Excess clean £10.00 per area Carpet Cleaning £25.00 Note that this charge will be split between all residents on the floor if no culprit can be found EXCEPTIONAL CHARGES Window Restrictor Tampering Flood damage due to negligence Smoking / Vaping in Bedroom Window Cleaning Repair £25 Replacement £50 Water extraction and drying £25 Cleaning – £25 Cleaning – at cost
Irons and ironing boards are supplied in each common room for your use. COOKING No personal cooking appliances (eg. microwaves, kettles, hot-plates, heaters or food grills) are to be kept or used in your study rooms. If a residents wish to use a personal cooking appliance in a common rooms or kitchens, permission must first be obtained from the General Soft Services Manager. Approval will be considered on a case by case basis and approved appliances must pass an electrical safety check before they are used. Any of these items found within a Study Bedroom will be removed and retained until the owner departs the Halls. Any of these items found within a common room or kitchen that have not been authorised and electrical safety tested will be removed and retained until the owner leaves. Kettles, microwaves and toasters are supplied in common rooms / kitchen areas. Ovens are provided within the kitchens in F Block for the sole use of residents who are on a residency plan. FRIDGES / FREEZERS IN STUDY BEDROOMS Fridges and/or Fridge Freezers are supplied within the common rooms for appropriate use by the residents of each block. Residents are responsible for the contents and cleanliness of these fridges which will be removed should they become a health hazard. Catered Residents Small size fridges with small freezer box are permitted in your room, providing they do not exceed a capacity of 50 litres. Non-Catered Residents Medium size fridges with a small freezer box are permitted in your room, providing they do not exceed a capacity of 150 litres. EQUIPMENT FROM ABROAD Equipment from a country outside of the United Kingdom may not be safe for immediate use without being specially adapted. Please refer enquiries about electrical appliances to the General Soft Services Manager or the Duty Supervisor. If it is considered necessary for you to have your appliance adapted by a qualified electrician, it will be your responsibility to arrange and pay for that before using the appliance. You should ask the electrician who carries out the work for proof that the application is suitable for use in the Halls. You must show this proof to the General Soft Services Manager before you can use the equipment. catered
This applies to any resident under the age of 18 regardless of which phase of training they are in. Curfew Warning In the first instance parents, tutors and companies are not informed. In the second instance parents, tutors and companies will be informed. Following this a minimum of a verbal warning will be issued. Duty Supervisors General Soft Services Manager May be reinforced by the confiscation of alcohol, speakers etc.; or costs for damage caused, additional cleaning etc.; or a request to take restorative action. Verbal Advice Are confirmed in writing and remain on your record at DWH. Companies and tutors are not informed. Parents of U18’s may be informed. Issued by: Duty Supervisors General Soft Services Manager Written Reprimand May be reinforced by the confiscation of alcohol, speakers etc.; or costs for damage caused, additional cleaning etc.; or a request to take restorative action. Verbal Warning A verbal warning is confirmed in writing. Shipping companies, Heads of School and the parents of under 18’s are informed. Issued by: General Soft Services Manager Written Warning Final Warning Although rare, this sanction may be used in the first instance for any serious breach where the resident is a risk to themselves or others; or is at risk; or where there is a serious risk to property. Removal from the Halls Shipping companies, Head of School, Deputy CEO and the parents of under 18’s are informed. Recommended by: General Soft Services Manager Ratified by: Deputy CEO / CEO