Figure 10: Change in behaviour since becoming a participant in the CDCT: Had six or more drinks of grog or alcohol at once (% of respondents) 44 Figure 11: Alcohol consumption behaviours done lately 45 Figure 12: Noticed a change in drinking of alcohol or grog in the community since the Trial started (% of respondents) 46 Figure 13: Change in behaviour since becoming a participant in the CDCT: Used an illegal drug (% of respondents) 50 Figure 14: Change in behaviour since becoming a participant in the CDCT: Spent more than $50 a day on illegal drugs (% of respondents) 51 Figure 15: Noticed a change in gambling in the community since the Trial started (% of respondents) 54 Figure 16: Change in behaviour since becoming a participant in the CDCT: Gambled (% of respondents) 55 Figure 17: Change in behaviour since becoming a participant in the CDCT: Spent more than $50 a day on gambling (% of respondents) 56 Figure 18: Gambling behaviours done ‘lately’ 56 Figure 19: Poker machine revenue – Ceduna and Surrounding Local Government Areas 58 Figure 20: Robbed in the past month 60 Figure 21: Beaten up, injured or assaulted in the past month 61 Figure 22: Threatened or attacked with a gun, knife or other weapon in the past month 62 Figure 23: Violence noticed in the community since the Trial started (% of respondents) 64 Figure 24: Injured or had an accident after drinking alcohol/grog or taking drugs in the past month 65 Figure 25: Reports of feeling either very safe or safe at home and on the streets in the day/night 67 Figure 26: Reported ability to save more money than before being a CDCT participant 70 Figure 27: Community pride 73 Figure 28: Noticed more humbugging or harassment for money since the Trial started (% of respondents) 75 Figure 29: Been better able to care for your child/ren since being a CDCT participant 77 Figure 30: Got more involved in your children’s homework and school since being a CDCT participant 78 Figure 31: Impact of the Trial on your life 80 Figure 32: Got better at things like using a computer, the internet or a smartphone since being a CDCT participant 82
This evaluation framework will: Describe the Cashless Debit Card Trial program and what will be evaluated; Help to develop sound evaluation plans and implementation of evaluation activities; Articulate the program goals and measurable short, medium and long-term objectives; Define relationships among inputs, activities, outputs, outcomes and impacts; and Clarify the relationship between program activities and external factors. 2.2 The Cashless Debit Card Trial The Australian Government is undertaking the CDCT to deliver and manage income support payments (ISPs) in order to reduce levels of community harm related to alcohol consumption, drug use and gambling. This initiative has been informed by a recommendation in Andrew Forrest’s Creating Parity report. It has also been informed by lessons learned from previous income management (IM) trials. In the CDCT, a proportion (from 50 to 80 per cent) of an individual’s ISP is directed to a restricted bank account, accessed by a debit card (not allowing cash withdrawals). This debit card cannot be used at merchants who sell alcohol and gambling related products. Participation in the CDCT is mandatory for all working age ISP recipients who live in the selected Trial sites. In addition, wage earners, Age Pensioners and Veterans’ Affairs Pensioners who live in the Trial sites can opt-in to the CDCT.
Table : Output Performance Indicators Performance Indicator Specification Target Timeframe Data Sources Definitions/comments Number of community leaders who endorse program Number of community leaders who: feel program design is appropriate for their community characteristics believe program will be / is a good thing for their community speak positively about program believe Trial parameters were developed using a approach Not applicable Within one month of program launch (initial conditions), repeated at Wave 1 and Wave 2 Qualitative research with community leaders Community leaders defined as members of regional leadership groups Qualitative indication of number: all, most, many, some, few % participants who understand card conditions % of participants who are aware: How much of their welfare income is quarantined in terms of cash withdrawals What they can and cannot purchase on the card Which merchant types they can and cannot use the card at They can use the card wherever Visa is accepted, including online (except where a Merchant is blocked) They can use the card to make online payment transfers for housing and other expenses, and to pay bills What to do if the card is lost or stolen Not applicable Self-reported at Wave 1 and Wave 2 Survey of Trial participants Not applicable % of participants in Trial locations sent card % of compulsory Trial participants sent a debit card 100% Within two months of program launch Indue / DHS Client database Not applicable
% of distributed cards that are activated Of all cards distributed to participants, % of these that are activated 95% Within one month of receiving card Indue 5% margin allowed for people moving in and out of income support payments 80% of income support payments are quarantined Income support payments are quarantined and 20% are received in cash (excluding approved adjustments) 100% of recipients Within two months of program launch DHS Client database Not applicable # support services available in community # and type of additional support services in operation as planned 100% Within three months of program launch DSS provided Need for services is expected to develop over the first 3 months of the program % participants with reasonable access to merchants and products Excluding the purchase of alcohol and gambling % of participants who agree that they can still shop where and how they usually shop % reporting concerns over access to allowable products 90% 10% maximum Self-reported at Wave 1 Survey of Trial participants Not applicable # community leaders who believe appropriate adjustments are made to income restrictions on a case-by-case basis Number of community leaders who believe community panels are assessing applications in a timely, consistent and fair manner Number of community leaders who believe community panels are making just and reasonable decisions about changing percentage of welfare payments quarantined Most Within one month of program launch (initial conditions), repeated at Wave 1 and Wave 2 Qualitative research with community leaders Community leaders defined as members of regional leadership groups Qualitative indication of number: all, most, many, some, few
things to gamble % of participants, family members and general community members reporting a decrease in gambling in the community since commencement of Trial Number of on-the-ground stakeholders reporting a decrease in gambling and associated problems in the community since commencement of Trial EGM (‘poker machine’) revenue in Ceduna and Surrounds members Qualitative research with stakeholders many, some, few Gambling revenue data only available in SA (not WA) % aware of drug and alcohol support services % participants who are aware of drug and alcohol support services available in their community Not applicable As at Wave 1 Survey of Trial participants No sound evidentiary basis for setting a target % aware of financial and family support services % participants who are aware of financial and family support services (including domestic violence support services) available in their community Not applicable As at Wave 1 Survey of Trial participants No sound evidentiary basis for setting a target Usage of drug and alcohol support services % of participants who have ever used drug and alcohol support services Number of times services used per participant Intention to / likelihood of using service in future Number of people in community using services Higher at Wave 2 than at Wave 1 (statistically significant) Higher than before Trial As at Wave 1 Trial period compared with 12 months prior to Trial launch Survey of Trial participants Department of Social Services (based on data from service providers and State Government agencies) Not applicable Usage of financial % of participants who have ever used financial or Higher at As Survey of Trial Not applicable
Table : Medium-term Outcome Performance Indicators Performance Indicator Specification Target Timeframe Data Sources Definitions/comments Frequency of use/volume consumed of drugs and alcohol See short-term indicators of frequency of use / volume consumed of drugs and alcohol Frequency/volume not higher at Wave 2 than at Wave 1 Wave 2 Not applicable Not applicable Frequency/volume of gambling and associated problems See short-term indicators of frequency/volume of gambling and associated problems Frequency/volume not higher at Wave 2 than at Wave 1 Wave 2 Not applicable Not applicable Incidence of violent and other types of crime and violent behaviour Police reports of assault and burglary offences; drink driving / drug driving; domestic violence incidence reports; drunk and disorderly conduct; outstanding driving and vehicle fines. % of participants, family members and the general community who report being the victim of crime in the past month % of participants, family members and the general community who report a decrease in violence in the community since commencement of Trial Number of on-the-ground stakeholders reporting a decrease in violence in the community since commencement of Trial Lower than before Trial Trial period compared with 12 months prior to Trial launch As at Wave 1 and Wave 2 SA and WA Police Surveys of Trial participants, families and community members Qualitative research with stakeholders On-the-ground stakeholders defined as members of the regional leadership groups and observers from government and non-government service providers based in the Trial areas For stakeholders, qualitative indication of number: all, most, many, some, few injuries and hospital admissions Drug / alcohol-related hospital admissions / emergency presentations / sobering up service admissions % of participants / family members who say Lower than before Trial Not higher at Trial period compared with 12 months Department of Premier and Cabinet SA, WA Health, Not applicable
they have been injured after drinking alcohol / taking drugs in the last month Wave 2 than at Wave 1 prior to Trial launch As at Wave 1 and Wave 2 Department of Social Services (based on data provided by local sobering up services) Surveys of Trial participants and families % reporting feeling safe in the community % of participants, family members and other community members who report feeling safe in their community Higher at Wave 2 than at Wave 1 (statistically significant) As at Wave 1 and Wave 2 Surveys of Trial participants, families and community members Not applicable % reporting feeling safe at home % of participants, family members and other community members who report feeling safe at home Higher at Wave 2 than at Wave 1 (statistically significant) As at Wave 1 and Wave 2 Surveys of Trial participants, families and community members Not applicable
THEVENARD TIA TUCKIA UWORRA WATRABA WAREVILLA WANDANA WHITE WELL CORNER YALATA YARILENA YELLABINNA YUMBARRA None of the above – but has Indue card (sighted) 998 None of the above 999 Do you get any of the following benefits or payments? MULTIPLE RESPONSE. READ OUT Austudy 1 ABSTUDY 2 Youth Allowance 3 Parenting Payment (Partnered) 4 Parenting Payment (Single) 5 Newstart Allowance 6 Disability Support Pension 7 Age Pension 8 Carer’s Payment or Allowance 9 Family Tax Benefit (FTB) 10 Child Care Benefit (CCB) 11 Veterans Payment 12 Other [Please specify]____________________ 13 None of these 14
UWORRA WATRABA WAREVILLA WANDANA WHITE WELL CORNER YALATA YARILENA YELLABINNA YUMBARRA None of the above 999 Do you get any of the following benefits or payments? MULTIPLE RESPONSE. READ OUT Austudy 1 ABSTUDY 2 Youth Allowance 3 Parenting Payment (Partnered) 4 Parenting Payment (Single) 5 Newstart Allowance 6 Disability Support Pension 7 Age Pension 8 Carer’s Payment or Allowance 9 Family Tax Benefit (FTB) 10 Child Care Benefit (CCB) 11 Veterans Payment 12 Other [Please specify]____________________ 13 None of these 14 Don’t know 98 Refused 99
WHITE WELL CORNER YALATA YARILENA YELLABINNA YUMBARRA None of the above 999 Do you get any of the following benefits or payments? MULTIPLE RESPONSE. READ OUT Austudy 1 ABSTUDY 2 Youth Allowance 3 Parenting Payment (Partnered) 4 Parenting Payment (Single) 5 Newstart Allowance 6 Disability Support Pension 7 Age Pension 8 Carer’s Payment or Allowance 9 Family Tax Benefit (FTB) 10 Child Care Benefit (CCB) 11 Veterans Payment 12 Other [Please specify]____________________ 13 None of these 14 Don’t know 15 Refused 99 Do you care for, or look after, a child who is less than 18 years old? SINGLE RESPONSE Yes 1 No – SKIP TO SECTION B 2 Refused – SKIP TO SECTION B 99
You’ve got more involved in your children’s homework and school [ONLY ASK IF CARING FOR CHILDREN AT 9] 1 2 97 98 99 I’ve got better at things like using a computer, the internet or a smartphone 1 2 98 99 Since being on the [Cashless Debit Card] [Indue Card], have you done each of the following more often, less often or the same as before? ROTATE Less Same More Not – did not do Can’t say / Not sure Drunk grog or alcohol 1 2 3 97 98 99 Had six or more drinks of grog or alcohol at one time 1 2 3 97 98 99 Gambled 1 2 3 97 98 99 Spent more than $50 a day on gambling 1 2 3 97 98 99 Bet more than you can really afford to lose 1 2 3 97 98 99 Had to borrow money or sell things to get money to gamble 1 2 3 97 98 99 Used an illegal drug like benzos, ice, marijuana, or speed 1 2 3 97 98 99 Spent more than $50 a day on illegal drugs like benzos, ice, marijuana, or speed 1 2 3 97 98 99 Would you say, the [Cashless Debit Card] [Indue Card] has made your life... SINGLE RESPONSE. READ OUT a lot better 1 a bit better 2 no different 3 a bit worse 4 a lot worse 5 Can’t say / not sure 98 Refused 99
YARILENA YELLABINNA YUMBARRA None of the above – TERMINATE INTERVIEW 999 Do you get any of the following benefits or payments? MULTIPLE RESPONSE. READ OUT Austudy 1 ABSTUDY 2 Youth Allowance 3 Parenting Payment (Partnered) 4 Parenting Payment (Single) 5 Newstart Allowance 6 Disability Support Pension 7 Age Pension 8 Carer’s Payment or Allowance 9 Family Tax Benefit (FTB) 10 Child Care Benefit (CCB) 11 Veterans Payment 12 Other [Please specify]____________________ 13 None of these 14 Don’t know 98 Refused 99 SECTION B: Profile of Cashless Debit Card Knowledge The next few questions are about the card I showed you earlier. Would you like us to call this a “Cashless Debit Card” or an “Indue Card”? Cashless Debit Card Indue Card
Domestic violence data from WA Child Protection. WA Police forward all domestic violence incidence reports (DVIRs) to Child Protection regardless of whether or not a child is involved. Where a child is involved, it is recorded as an 'assist'. Kununurra District High School, WA Department of Education May 2015 – October 2015 (uninterrupted) Monthly Data on Indigenous and non-Indigenous school attendance July 2016 – Jan 2017 (uninterrupted Public Housing, WA Housing Authority Number of disruptive behaviour complaints received in the East Kimberley. Complaints are made to housing over disruptive behaviour such as loud parties and alcohol related behaviour. Number of complaints January 2016 – April 2017 Monthly St John Ambulance January 2014 – February 2017 Monthly St John Ambulance is a charitable organisation serving Kununurra through first aid. 1. Total callouts does not include transfers between hospitals.