The Vendor with the highest total interview score will receive a maximum of 400 points. For all other responses, the Vendor’s average rating value (D) will be divided by the highest Vendor average rating value to calculate the rating factor (E). This rating factor is multiplied by the maximum possible interview points to calculate the Vendor’s interview score (F). The following Interview Assessment Table is an example only. Bidder Interviewed Staff A B C D E F Question 1 Question 2 Question 3 Vendor Total Rating Value B = Sum (A) Total Maximum Rating Value C = An x 10 Vendor Average Rating Value D = B / C Rating Factor (Vendor’s Average Rating Value / Highest Vendor Average Rating Value) Vendor Interview Score F = E x 400 A Interviewee #1 10 10 5 59 100 5.9 5.9/6.3 = 0.94 (94%) 0.94 x 400 = 376 Interviewee #2 5 3 5 Interviewee #3 3 5 B Interviewee #1 5 10 10 63 100 6.3 6.3/6.3 = 1.0 (100%) 1.0 x 400 = 400 Interviewee #2 5 10 5 Interviewee #3 5 5 C Interviewee #1 5 3 5 47 100 4.7 Fail D < 5 Fail Interviewee #2 5 5 3 Interviewee #3 10 5
Staff MQs Vendor Name: Proposed Staff’s Name: Role: Delivery Manager (Scrum Master) MQ # Mandatory Qualifications Project Company Name, Project Name, Time Period (MM/DD/YY - MM/DD/YY), and % of time Experience Staff’s role and description of the relevant experience on the project(s). Reference Contact Name, Company Name, Phone Number, and Email 1 The Delivery Manager (Scrum Master) shall have at least three (3) years’ equivalent (FTE) experience managing and delivering on at least two (2) Agile software projects or platforms that are similar in scope to this RFO. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 2 The Delivery Manager (Scrum Master) shall have at least three (3) years’ FTE of management experience delivering complex digital projects in an Agile environment. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 3 The Delivery Manager (Scrum Master) shall have at least three (3) years’ FTE experience serving as a client’s direct point of contact. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time:
b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 4 The Delivery Manager (Scrum Master) shall hold a current certification related to Scrum (e.g., Certified ScrumMaster® [CSM]). a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: Vendor Name: Proposed Staff’s Name: Role: Lead Frontend Web Developer MQ # Mandatory Qualifications Project Company Name, Project Name, Time Period (MM/DD/YY - MM/DD/YY), and % of time Experience Staff’s role and description of the relevant experience on the project(s). Reference Contact Name, Company Name, Phone Number, and Email 1 The Lead Frontend Web Developer shall have at least two (2) years’ FTE experience leading the development on at least two (2) Agile software projects or a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name:
platforms that are similar in scope to this RFO. Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 2 The Lead Frontend Web Developer shall have at least three (3) years’ FTE experience creating and deploying user facing interfaces in an Agile environment. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 3 The Lead Frontend Web Developer shall have at least two (2) years’ FTE experience with each of the following: Writing the frontends using Ruby on Rails; Consuming RESTful APIs; Developing software using a development (TDD) approach; and Developing and executing automated unit, integration, and acceptance tests. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time Total Duration:
Vendor Name: Proposed Staff’s Name: Role: Frontend Web Developer 2 MQ # Mandatory Qualifications Project Company Name, Project Name, Time Period (MM/DD/YY - MM/DD/YY), and % of time Experience Staff’s role and description of the relevant experience on the project(s). Reference Contact Name, Company Name, Phone Number, and Email 1 Each Frontend Web Developer shall have at least two (2) years’ FTE experience in creating and deploying user-facing interfaces in an Agile environment. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 2 Each Frontend Web Developer shall have at least two (2) years’ FTE experience in at least one (1) of the following, and between all Frontend Web Developers, each of the following must be covered: Writing the frontends using Ruby on Rails and/or building web frontends in other modern JavaScript-based web frameworks (e.g., Angular, Backbone and React.js); Consuming RESTful APIs; Developing software using a development approach; and Developing and executing automated unit, integration, and acceptance tests. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration:
Vendor Name: Proposed Staff’s Name: Role: Frontend Web Developer 3 MQ # Mandatory Qualifications Project Company Name, Project Name, Time Period (MM/DD/YY - MM/DD/YY), and % of time Experience Staff’s role and description of the relevant experience on the project(s). Reference Contact Name, Company Name, Phone Number, and Email 1 Each Frontend Web Developer shall have at least two (2) years’ FTE experience in creating and deploying user-facing interfaces in an Agile environment. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 2 Each Frontend Web Developer shall have at least two (2) years’ FTE experience in at least one (1) of the following, and between all Frontend Web Developers, each of the following must be covered: Writing the frontends using Ruby on Rails and/or building web frontends in other modern JavaScript-based web frameworks (e.g., Angular, Backbone and React.js); Consuming RESTful APIs; Developing software using a development approach; and Developing and executing automated unit, integration, and acceptance tests. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration:
Vendor Name: Proposed Staff’s Name: Role: Interaction Designer(s)/ User Researcher(s)/ Usability Tester 1 MQ # Mandatory Qualifications Project Company Name, Project Name, Time Period (MM/DD/YY - MM/DD/YY), and % of time Experience Staff’s role and description of the relevant experience on the project(s). Reference Contact Name, Company Name, Phone Number, and Email 1 At least one (1) member of the Interaction Designer/User Researcher/Usability Tester Team shall have been involved as the lead Interaction Designer/User Researcher/Usability Tester in at least two (2) digital service projects. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 2 Each member of the Interaction Designer/User Researcher/Usability Tester Team shall have been involved in at least one (1) Agile Software Development project in the capacity of an Interaction Designer/User Researcher/Usability Tester. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 3 Taken as a whole, the Interaction Designer/User Researcher/ Usability Tester Team shall have at least two (2) years’ FTE experience among them in each of the following: Planning and leading user research; Producing user requirements, specifications, and experience goals; Planning and leading one-to-one, task-based, usability testing; and Presenting synthesis to clients. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration:
Vendor Name: Proposed Staff’s Name: Role: Interaction Designer(s)/ User Researcher(s)/ Usability Tester 2 MQ # Mandatory Qualifications Project Company Name, Project Name, Time Period (MM/DD/YY - MM/DD/YY), and % of time Experience Staff’s role and description of the relevant experience on the project(s). Reference Contact Name, Company Name, Phone Number, and Email 1 At least one (1) member of the Interaction Designer/User Researcher/Usability Tester Team shall have been involved as the lead Interaction Designer/User Researcher/Usability Tester in at least two (2) digital service projects. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 2 Each member of the Interaction Designer/User Researcher/Usability Tester Team shall have been involved in at least one (1) Agile Software Development project in the capacity of an Interaction Designer/User Researcher/Usability Tester. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 3 Taken as a whole, the Interaction Designer/User Researcher/ Usability Tester Team shall have at least two (2) years’ FTE experience among them in each of the following: Planning and leading user research; Producing user requirements, specifications and experience goals; Planning and leading one-to-one, task-based, usability testing; and Presenting synthesis to clients. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration:
Vendor Name: Proposed Staff’s Name: Role: Interaction Designer(s)/ User Researcher(s)/ Usability Tester 3 MQ # Mandatory Qualifications Project Company Name, Project Name, Time Period (MM/DD/YY - MM/DD/YY), and % of time Experience Staff’s role and description of the relevant experience on the project(s). Reference Contact Name, Company Name, Phone Number, and Email 1 At least one (1) member of the Interaction Designer/User Researcher/Usability Tester Team shall have been involved as the lead Interaction Designer/User Researcher/Usability Tester in at least two (2) digital service projects. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 2 Each member of the Interaction Designer/User Researcher/Usability Tester Team shall have been involved in at least one (1) Agile Software Development project in the capacity of an Interaction Designer/User Researcher/Usability Tester. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration: 3 Taken as a whole, the Interaction Designer/User Researcher/ Usability Tester Team shall have at least two (2) years’ FTE experience among them in each of the following: Planning and leading user research; Producing user requirements, specifications and experience goals; Planning and leading one-to-one, task-based, usability testing; and Presenting synthesis to clients. a. Company Name: a. Role: a. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: b. Company Name: b. Role: b. Contact Name: Project Name: Company Name: Description of relevant experience: Phone Number: Time Period: Email: Percentage of Time: Total Duration:
MQ Summary Form Vendor must complete and submit this form as part of its offer to confirm that the proposed staff meet the mandatory duration of experience or required number of projects. As an example, in Attachment II-C Staff Resume Table, MQ #1 requires the Delivery Manager to have at least three (3) years of Full-Time Equivalent experience (FTE) managing and delivering on at least two (2) agile software projects or platform(s) that are similar in scope to this RFO. The Vendor must insert the minimum of “3” into the column “MQ 1,” in the Contractor Role row, indicating that the proposed staff has met the total number of years required for this requirement. Contractor Role MQ 1 MQ 2 MQ 2a MQ 2b MQ 2c MQ 2d MQ 3 MQ 3a MQ 3b MQ 3c MQ 3d MQ 4 Delivery Manager (Scrum Master) Lead Frontend Web Developer Frontend Web Developer 1 Frontend Web Developer 2 Frontend Web Developer 3 Interaction Designer(s)/ User Researcher(s)/ Usability Tester 1 Interaction Designer(s)/ User Researcher(s)/ Usability Tester 2 Interaction Designer(s)/ User Researcher(s)/ Usability Tester 3
STATE FURNISHED ITEMS The following items shall be provided by the State to support this effort and all policies and procedures regarding access to and the use of the State facilities shall be applicable: Office space for the duration of the Agreement, including desk, chair, desk phone, and Internet connection. Access to office building and office suite. Named software tools listed in Attachment II-S Technology Platform Tech Stack. CONTRACTOR FURNISHED ITEMS Contractor to provide primary workstation (desktop or laptop). Contractor to provide all additional tools and infrastructure needed to fulfill the scope of work related to development and system test environments at no cost to the State. RESPONSIBILITIES OF PARTIES The Contractor Responsibilities All work products and deliverables shall be stored on the State document repository (e.g., Worksite Web or SharePoint) in a format compatible with the OSI document standards. The most current version of all work products and deliverables shall be continuously available for State review at all times. The Contractor shall receive all project communications and has the authority to act on all aspects of the services. The Contractor will review the Agreement and associated Agreement documents with the State Contract Manager to ensure understanding of the responsibilities of both parties. Prior to expiration of the Agreement, the Contractor shall return all State property, including security badges to the State Contract Manager. As part of this Agreement, the Contractor (data custodian) shall be responsible for all costs incurred by the State (data owner) due to any and every security incident resulting from the Contractor’s failure to perform or negligent acts of its staff, and resulting in an unauthorized disclosure, release, access, review, or destruction; or loss, theft or misuse of an information asset. If the State determines that notice to the individual(s) whose data has been lost or breached is appropriate, the Contractor will bear any and all costs associated with the notice or any mitigation selected by the State. These costs include, but are not limited to, consultant time, material costs, postage, media announcements, and other identifiable costs associated with the breach or loss of data. The Contractor shall comply with all applicable State policies including, but not limited to (State Administrative Manual 5300-5399, State Information Management Manual procedures, and the OSI’s security policies including, but not limited to, its Acceptable Use Policy, Confidentiality and Policy, CHHSA Security Policies and the OSI Security templates. (See Attachment III-B, Special Provisions.)