NOTE: a Programme Review cannot be triggered if the Participant is awaiting the completion of a previously requested Programme Review; or has an ESAt already pending. If the Participant is not eligible for a Programme Review, a message will be displayed in the Departments IT Systems advising that a Programme Review for this Participant is not able to be conducted at this time. 2 The DES provider DES provider records who should do the Programme Review, and triggers the review in the Department’s IT Systems Disability Employment Services Deed Clause Reference: Clause 99.1 Clause 99.2 The DES provider must record in the Participant’s record on the Department’s IT Systems that the Programme Review is required. This then ‘triggers’ the Programme Review on the Department’s IT Systems. If at 78 weeks of Employment Assistance the Participant is not participating in Employment or significant Education or Training, or the DES provider does not believe that Extended Employment Assistance is appropriate or is likely to result in an Employment Outcome, the DES provider must refer the Participant to an Employment Services Assessor for their Programme Review, Proceed to Step 3. If at 78 weeks of Employment Assistance the DES Provider and Participant agree that Extended Employment Assistance is not appropriate or not likely to result in an Employment Outcome, the DES provider must exit the Participant. Proceed to Step 6c. If at 78 weeks of Employment Assistance the Participant is participating in: Employment, or Significant Education or Training, The DES provider may conduct the Programme Review. The Participant’s participation in Employment, Education or Training will be verified by the Department’s IT Systems, Proceed to Step 7. Note: Significant’ Education or Training means that which: Has been identified and agreed to in the Participant’s Job Plan;
Provider Exit—for Volunteer and Participants with Mutual Obligations: Who is Responsible: What is Required: 1a. Participant Volunteer Participant routinely to attend Appointments or activities with their DES provider Disability Employment Services Deed Clause Reference: Clause 115.14 Volunteer Participants may cease participating, or may routinely fail to attend Appointments or activities with their DES provider. Proceed to Step 3 1b. Participant Volunteer advises they no longer wish to participate Disability Employment Services Deed Clause Reference: Clause 117.9 A Volunteer Participant may choose to no longer participate in Disability Employment Services, and advise their DES provider of their decision. Proceed to Step 9 1c. Participant circumstance occurs which requires a manual Provider Exit for both Volunteer and Participants with Mutual Obligation Requirements. Disability Employment Services Deed Clause Reference: Clause 82.3 Clause 99.3 Clause 100 Clause 103 Clause 106 Clause 110.1 Clause 117.10 Clause 117.14 Clause 118.11 Clause 118.12 Clause 118.13 Annexure A – Definitions Other References Ongoing Support Guidelines Change in Employment Guidelines Job in Jeopardy Guidelines There are a number of other circumstances under which a DES provider must Exit a Participant. These include where: Following a 26 Week Outcome A Participant has achieved a 26 Week Employment Outcome or 26 Week Job in Jeopardy Outcome and does not require Ongoing Support; A Participant who is in Ongoing Support is no longer in employment (with the exception of a Change in Employment – see Change in Employment Guidelines); A Participant is in Ongoing Support and the DES provider considers that Ongoing Support is no longer required; or A Participant in Moderate or High Ongoing Support is Suspended for more than 12 months. Following an Assessment A Participant has a JCA, and is assessed as having a future work capacity of 0-7 hours per week. Note: the following Participants with a future work capacity of 0-7 are excluded from this