VU22523 Undertake basic market research and promotion for a small business product or service VU21422 Undertake basic market research and promotion for a small business product or service Updated and equivalent VU22524 Participate in small business quality and change processes VU21424 Participate in business quality processes Updated and equivalent VU22525 Assist with the presentation of public activities and events VU21425 Assist with the presentation of public activities and events Updated and equivalent VU22526 Follow procedures for routine financial activities of a small business VU21426 Follow procedures for routine financial activities of a small business Updated and equivalent VU22527 Contribute to business planning VU21423 Contribute to small business planning Updated and equivalent BSBWHS201 Contribute to health and safety of others BSBWHS201 Contribute to health and safety of others No change BSBWOR202 Organise and complete daily work activities BSBWOR202 Organise and complete work activities No change BSBPRO301 Recommend products and services BSBPRO301 Recommend products and services No change SITXCCS006 Provide service to customers SITXCCS006 Provide service to customers No change BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT301 Develop and extend critical and creative thinking skills No change BSBINN201 Contribute to workplace innovation BSBINN201 Contribute to workplace innovation No change BSBSUS201 Participate in environmentally sustainable work practices BSBSUS201 Participate in environmentally sustainable work practices No change ICTWEB201 Use social for collaboration and engagement ICTWEB201 Use social media for collaboration and engagement No change FNSFLT301 Be MoneySmart FNSFLT301 Be MoneySmart No change FNSFLT401 Be MoneySmart through a career in small business FNSFLT401 Be MoneySmart through a career in business No change
Design Development Implementation Evaluation Product life cycle model: Introduction Growth Maturity Decline (Phase out) Ideas may include: innovation for business operations opportunities to create profits and/or assets ideas that: support ADDIE life cycle phases of small business operations support marketing processes such as brands and logos entail possible funding applications working within a community of practice opportunities for the general development or advancement of an organisation that may be non-directly commercial in nature Creative thinking processes may include: challenging existing ideas and concepts through reviewing, musing, testing and experimenting divergent thinking convergent thinking brainstorming discussion Relevant people may include: managers supervisors colleagues peers consultants technical experts investors key stakeholders EVIDENCE GUIDE The evidence provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, Range Statement and the Assessment Guidelines of this qualification. Critical aspects for assessment and evidence A person who demonstrates competency in this unit must provide evidence of:
Services that provide support and assistance to small business may include: business support/mentor organisations federal and state government agencies, including funding bodies community of practice and funding sources social media /online small business communities industry associations and networks business enterprise centres expert small business education and training providers Business planning processes may include: planning days team meetings staff performance reviews informal workplace discussions information collection strategies lean management, such as implementation of Six Key Performance Indicators (KPIs) may include: KPIs of job role performance, such as: following instructions keeping to schedules following policies and procedures reporting issues KPIs of business performance, such as: quantifiable outcomes of provision of product or service indicators that measure progress so that corrective action is taken during the process processes in place to meet long-term goals and targets, such as: budgets growth development of customer/client base economic, social and environmental sustainability Triple Bottom Line (TBL) reporting criteria current market performance of products and services Compliance requirements may Include: relevant federal and government primary legislation and regulations relevant Australian and international business and product standards ethical requirements, such as: privacy sustainability principles and practices intellectual property (IP)