This will improve individual experience (professionals, users & carers), interagency working & reduce the likelihood of harm to the health & wellbeing of patients, carers & professionals. The provision of a safe & effective Crisis Resolution & Home Treatment Team (CRHTT) service with clear agreed operational policies & protocols in place in relation to access & referral to the service. All relevant organisations work together accepting their organisational responsibilities in order to reduce the likelihood of future harm to health & social care practitioners, carers, patients & service users. Documenting use of sufficient information Please document below the data & information sources that you have used to understand the needs, participation & experiences of each protected group. Evidence must be gathered as the policy is developed & used to inform decisions. Service user data Service user data is an important source of evidence & should be collated as part of routine monitoring of in- house or external services. If service user data is not available record ‘not known’ & use the action plan to identify what improvement actions will be used to gather data going forward. are available on our website & give an indication of service user participation across commissioning areas, for example adult residential services & youth services. It does not include participation data at individual service level. Needs analysis
There was a strong view from some BME professionals/managers that CRHTT are not as accessible and culturally sensitive as they could be. The CORE review stated that ‘The CRT was not able to demonstrate at least one active attempt during the last 12 mths relevant to the local population to make the CRT service more appropriate for a minority group’. The CRHTT have a higher proportion of BME staff than the community as a whole but representation is unevenly distributed. BME groups make up 5.2% of in-patient wards & white British 81.7% representing a slight over-representation of BME groups & under representation of the white community. Gender reassignment (GR) Anecdotal evidence this group have significant mental health issues & are at a higher risk of mental breakdown because of discrimination & stigma. Implication of need for increased awareness of this risk status amongst health professionals in order to respond in a timely fashion. Marriage & civil partnership (MCP) The number of people subject to Sec 136 who are married is very low (0.6%) although the ‘null’ figure was very high (33%). This could indicate a lack of support & means to access to services enjoyed by people with stronger family/friend networks. Pregnancy & maternity (PM) No data available. Religion &/or Belief (RAOB) No meaningful patient data evidence available. Sexual Orientation(SO) Nationally are issues as identified on page 8 but it is unclear whether these are replicated locally. Strengthening actions: Planning for further improvements Please outline here what actions are required for further improvements to address challenges or opportunities, for example:
within the Gloucester Friendship Cafe, base for networking with specialist Mental Health services. 9. Partner agency particularly GPs aware of vulnerability & needs of people from transgender community. All partners October 2014 10. Update the Joint Strategic Needs Assessment (JSNA) to include more information on mental health & specifically data on mental health crisis. Eddie Parsons Senior Research Analyst & Joe Green Senior Data Analyst, Strategy & Challenge Group, GCC Dec 2014 Monitoring & Review Please indicate what processes/actions will be put in place to keep this ‘activity’ under review. For example will progress be monitored/ reported to a board, scrutiny committee, project board etc This Statement will be initially considered by the Mental Health Crisis Task & Finish Group whose joint chair is the Clinical Lead for the CCG. The findings in the Statement will inform the Continuous Action Improvement Plan & all reports based on the latter. This will be circulated to the relevant Governance Groups of all partners to the local Mental Health Crisis Declaration. Sign off & Scrutiny By signing this statement off as complete you are confirming that ‘you’ have examined sufficient information across all the protected groups & used that information to show due regard to the aims of the general duty. This has informed the development of the activity Senior level sign off: Chairs of Mental Health Task & Finish Group Date: