0.22 2014-11-03 Update Update 0.21 2014-10-31 Updated key definitions and Annex II Update 0.20 2014-10-30 Update Update 0.19 2014-10-29 Update Update 0.18 2014-10-28 Internal review and delivered for review Review 0.16-0.17 2014-10-28 Update Update 0.15 2014-10-27 Update Update 0.14 2014-10-22 Internal review and delivered for review Review 0.13 2014-10-22 Update Update 0.12 2014-10-21 Internal review Review 0.11 2014-10-16 Update on the Update 0.10 2014-10-02 Update use case Update 0.09 2014-10-01 Update Update 0.08 2014-10-01 Update Update 0.07 2014-09-30 Updated review Update 0.06 2014-09-30 Update Update 0.05 2014-09-30 Internal review Review 0.04 2014-09-25 Update ToC Update 0.03 2014-09-18 Update of process and methodology Update 0.02 2014-09-18 Update template Update 0.01 2014-09-15 Initial draft Creation Table of Contents 1. 6 2. 12 3. MS 14 4. 22 5. 25 6. (CPSV-AP) 27 7. 47 A
Formal Framework √ (Legal basis) √ √ (Legislation) √ (Legal √ (Procedures, Laws & Regulations) √ (Law) √ (Legislation governing the procedure; Remedies) √ (Regulations) √ √ (Laws and changes) √ (Legal Title √ (Name) √ (Name) √ (Name) √ (Name) √ (Name) √ (Name) √ (Name) Description √ √ √ √ √ (Article Type √ √ Language √ √ Reference √ √ (URL) √ (Relevant links; Relevant files) √ (URL) √ (External Related links) √ (External links, See also) √ (Annex) Legal Authority √ (Contact) Rule √ √ (Acts as follows; Terms and criteria; for obtaining a Licence / Notification / Registration; Obligations) √ √ (Process; Step; Possibility of appeal process); Reminder; Warning) √ (Procedure; Actions required) √ (Condition, Method of √ (When do you qualify?; How to apply?) √ (When you qualify?, How to apply?) √ necessary to complete before starting this procedure; Procedures possible or necessary to complete before starting this procedure; Initial framework Requirements
Course of the procedure; of appeal for the procedure; step) Name √ √ Description √ √ Type Language Input √ (Form; Document) √ (Form) √ (Electronic application form or services; Download forms for printing; Form, Document) √ (Form) √ (Document) √ (Document) √ (Form; Required √ to be submitted; Form) √ Title √ (Name) √ (Name) √ (Name) √ (Name) √ (Name) √ (Name) √ (Name) √ (Name) Description √ √ Type √ (Type; Category) √ (Type) Template √ (URL) √ forms for URL) √ (URL) √ (URL) √ (URL) √ files which can specify) Output √ (Result) √ (Result of the procedure) Description Type
Agent √ (Text made by) √ (Expert) √ (Member) √ (Inquiries services) √ (Content Public Organisation √ √ Contact) √ authority) √ (Authority) √ authority) √ (Competent authority) Alternative Name Identifier √ (Business ID) Public Type Formal Organisation √ (Contact) √ e.g. √ (Authority) √ (Professional association) √ (Contact √ (Contact) √ (Authority) Alternative Name Homepage √ (Website) Type √ √ √ (category) Channel √ √ (Contact) √ (Expert; Contact; √ (Contact) √ (Contact) √ (Contact) √ (Channel) √ (Contact √ (Contact) Homepage √ √ √(links, URL) √ (URL) √ (URL) √ (Website) √ (Link) √ (Website) √ (Website) e-mail √ √ √ √ √ √ √ √ (Basic Name √ √ √ Name) √ √ √ √ √
Telephone √ √ (Phone) √ √ √ (Phone) √ (Phone) √ (Telephone Number) √ √ Business event √ (Business situation) √ √ (Information on running a business) √ (Business Field; Business event) √ (Subject category) √ (Topics category) √ Name √ √ √ √ √ √ Description √ √ √ √ (Before you begin; Process) Language Stories √ √ (Case stories) Event √ √ Funding program √ (Funding program) √ (Subsidy) √ (Subsidy Name √ √ √ Type √ √ (Type of control) Description √ What is funded) √ √ Codes benefitted √ (NACE codes benefitted) Exceptions √ (NACE codes, business sectors or cases of companies excluded from funding) Related √ (Relevant links;
Relevant files; Related Funding Programs) Total Budget √ Submission Period √ Location √ √ (Province; Town) Who Benefits √ Funding Amount √ Funding Percentage √ Funding Source √ Funding Vehicle √ Funding Type √ Sector √ (Business sector) √ √ (Industry) Related √ (Related
Agent Name mandatory Agent Type optional Agent Plays Role optional Agent Uses optional Agent Has Address optional Formal Organisation mandatory Formal Organisation Is Competent Authority Of mandatory Formal Organisation Administrative Level optional Formal Organisation Alternative Name optional Formal Organisation Homepage optional Formal Organisation Type optional Public Organisation optional Public Organisation Public Organisation Type optional Person optional Legal Entity optional Location optional Location Has Address optional Address optional Address Full Address mandatory Address Address ID mandatory Address Address Area optional Address Unit L1 optional Address Admin Unit L2 optional Address Locator Designator optional Address Locator Name optional Address PO Box optional Address Post Code optional
The data type of this property is text. In a multilingual context where the name of an Agent may exist in multiple languages, this property has multiple instances which are tagged with a language identifier for each language in which the name of the Agent exists. Identifier A formally-issued identifier for the Agent. Type The type of an Agent as described in a controlled vocabulary. In the context of CPSV-AP an Agent can be a Formal Organization or a Person. The recommended controlled vocabularies are listed in section “7. Recommended Controlled Vocabularies”. Role Role is a generic property that links an Agent to a Public Service in which it plays some role. uses is a sub property of playsRole with specific semantics. Uses The uses property links an Agent to a Public Service in which it plays the specific role of user, meaning that it provides the input and receives the output but does not play any direct role in providing the service. This will typically be an individual citizen or an outside organisation. Has Address An address related to an Agent. Asserting the address relationship implies that the has an address. The Formal Organisation Class An Organization which is recognized in the world at large, in particular in legal jurisdictions, with associated rights and responsibilities. Examples include a corporation, charity, government or church. Administrative Level The administrative level a particular Formal Organization is operating on, for instance local, national, provincial… Alternative Name A name by which the Formal Organisation is known other than her official/legal name.
Doing business Staffing Closing business Public Service Type 6.4.4 COFOG taxonomy Language 6.4.6 European Publications Office's Languages Named Authority List (NAL) Sector 6.4.9 List of NACE codes Type 6.5.4 Input needed from the working group Output Type 6.6.4 needed from the working group Cost Currency 6.7.3 European Publications Office's Currencies Named Authority List (NAL) Rule Language 6.10.3 European Publications Office's Languages Named Authority List (NAL) Formal Framework Language 6.11.3 European Publications Office's Languages Named Authority List (NAL) Status 6.11.4 European Legislation Identifier: in force not in force partially applicable implicitly revoked explicitly revoked repealed expired suspended other Subject 6.11.1 Eurovoc Territorial Application 6.11.2 NUTS taxonomy Type 6.11.3 Resource Types Named Authority Lists (NAL) Formal Organisation Administrative 6.13.1 NUTS taxonomy Type 6.13.4 Public Organisation Legal Entity Public Organisation Public Organisation Type 6.14.1 Input needed from the working group
EU CPSV-AP Austria Classes and properties Identifier – [Data Model] Type Mapping type Identifier – CPSV-AP Comments Controlled vocabularies Controlled vocabulary – [Data Model] Value – [Data Model] Mapping type Controlled Vocabulary – CPSV AP Value – CPSV-AP Estonia Finland Latvia Lithuania Spain Greece
Country Representative Organisation Austria Estonia Finland Greece Latvia Lithuania Spain I In this annex we describe the sources that were used as an input for defining a common working terminology for key concepts (Table 5). From the work that has been analysed, we have identified several definitions. These definitions are listed in Table 6, and were compared to come to a single definition for some key concepts (section 2) in the context of this work. Table 5 - Related work for defining key concepts Owner Title Description ISA Programme of the European Commission e-Government Core Vocabularies v1.1 This document contains consolidated and updated versions of the different core vocabularies helping to define the public service concept: the Core Business Vocabulary; the Core Location Vocabulary; the Core Person Vocabulary; and the Core Public Service Vocabulary. European Commission D5.13 Population of the Services Directory with Information Related to the New Professions v1.0 In a nutshell, this deliverable maps and captures all the data necessary to use the eServices and Services Directories involved in the SPOCS pilots. This document gives the definitions for Business Event and Administrative Formality. ISA Programme of the European Commission DIGIT – Federated catalogue of public services D2.2 Phase II Final report – WP 2: and Scenarios The scope of this study is about a catalogue of public services offered by all public administrations at all government levels in all EU Member States and the three other EEA countries (“Member States”), which are the members of the ISA Programme. This document defines the key concepts related to
assessing and fostering entrepreneurship L. E. Greiner Evolution and revolution as organizations grow Well-cited Harvard Business Review article that emphasizes manager’s tasks in a different business life cycle phases. Introduces 5 important business life cycle phases – Creativity, Direction, Delegation, Coordination, Collaboration K. C. Wang The five elements theory in business research This article provides Chinese point of view about business life cycle events – Planning, Innovation and Change, Leading and Market Control, Performance Management and Bureaucratic Control, Organizing and Clan Control. 6 - Definitions from related work used as input for defining key concepts Term Definition Sources Administrative formality The legislation of European Union does not define administrative formalities. However, based on court practice, similar concepts and contexts, it is concluded that the administrative formality means the rules of procedure for realizing citizens’ or businesses rights or obligations. PwC Legal Estonia, October 2014 Administrative formality The term "administrative formalities" must be understood as covering all operations which involve the checking of documents and certificates accompanying the goods and are intended to ensure by simple visual inspection that the goods correspond to the documents and certificates, where such operations may be carried out by officials having general authority to inspect goods at the frontier. European Court reports 1988 Page 04689. Case 190/87. Formalities (count noun) A thing that is done simply to comply with convention, regulations, or custom. Synonym to “Official Procedure”. Oxford Dictionary Administrative formality Administrative formality has different degrees: from low degree (unassisted procedures) to high degree (litigation). “Environmental Impact Assessment: Practical Solutions to Recurrent Problems” By P. Lawrence, John Wiley & Sons, Inc. Procedure Description The term procedure description is describing the formal activities that are part of the procedure of a public service, i.e. how the procedure for this service will be enforced including the process steps of the customer and the responsible public service provider. Population of the Services Directory with Information Related to the New Professions, V1.0; SPOCS Public Service A set of deeds and acts performed by or on behalf of a public administration for the benefit of a citizen, a business or another public administration. e-Government Core Vocabularies (v1.1)
Public Service A public service is a service rendered by a public administration to either business (A2B), citizens (A2C) or other public administrations (A2A). European Commission – ISA Work Programme; – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Service A service is a resource that represents the capability to bring a certain outcome and value to the service requester and is enabled by the service provider. European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Services of general interest The concept Services of general (economic) interest (SG(E)I) is an official term used by the European Union for all services that are of specific interest to society. This includes all public services. The scope of the SGIs is broader than the scope of the public services in this document and can also include services which are often, but not always, in hands of private companies (e.g. water, electricity, mail). European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Business Event A certain stage in the business lifecycle with which a bundle of public services is associated. Population of the Services Directory with Information Related to the New Professions, V1.0; SPOCS Business An Event comprises the major categories through which any business carries out its business activities and interaction with Government. There are 12 Events in the proposed Business Access Model which are a combination of lifecycle, business functions and services. Public Services Broker Study, BASIS 2001 Life Event Metaphor used to denote a specific situation or event in the life of a citizen or a life cycle of an organization that requires a set of public services to be performed. Todorovski et al., 2006. Business Episode Components of the business life cycle. They are, in effect, life events for enterprises. Typical examples of business episodes include starting a business, employing staff, acquiring a licence, statutory returns, taxation, closing/selling a business. Linking up Europe: the Importance of Interoperability for eGovernment Services. European Communities, 2003