3.1 NSW Health Infrastructure will promote disability inclusion principles through its participation in the revision of the Australasian Health Facilities Guidelines (AusHFG) Part C: Design for Access, Mobility, OHS and Security. Revision complete in 2016 NSW Health Infrastructure AusHFG revision completed 3.2 The principles of disability inclusion to be embedded within the design and functional brief for all capital projects, including the critical importance of consulting with stakeholders from commencement of the planning and design process as relevant including: People with disability, their carers and families Local council Transport for NSW NSW Infrastructure and Planning. Ongoing NSW Health Infrastructure (projects more than $10m) LHDs (projects less than $10m) Consideration of principles of disability inclusion included in project design and functional briefs. Strategy 4: Elevate the voices of people with disability, carers and families in facility design and planning processes. Action Timeframe Responsibility Performance Indicators 4.1 NSW Health Infrastructure to revise the Post Occupancy Evaluation (POE) questionnaire templates to identify staff and service user respondents with disability and their carers for analysis purposes and investigate perceptions of inclusion. Revision complete in 2016 NSW Health Infrastructure (projects more than $10m) LHDs (projects less than $10m) POE reports possible identify respondents with disability and their perceptions on inclusion Strategy 5: Identify and address key shortfalls in facility design identified by people with disability. Action Timeframe Responsibility Performance Indicators 5.1 NSW Health commits to improving wayfinding within our facilities. We will do this by: a. Promoting the Wayfinding for Healthcare Facilities Guideline (GL2014_018) as a resource for designers and planners in master planning Ongoing NSW Health Infrastructure in partnership with LHDs and SHNs. Utilisation of the Wayfinding for Healthcare Facilities Guideline on all new health infrastructure projects
b. Ensuring LHDs and SHNs are aware of and action where possible the Wayfinding for Healthcare Facilities Guideline (GL2014_018) c. Including representation from people with disability, carers and families in LHD and SHN facility planning to identify opportunities for improvements in wayfinding through experiential common journey planning to and within facilities in line with the Wayfinding Guidelines. Evidence of application from LHDs, SHNs Evidence of LHDs and SHNs consulting with people with disability, carers and families and implementing actions arising 5.2 Changing Places to be considered in all new and refurbished health care facility functional briefs. Ongoing NSW Health Infrastructure (projects more than $10m) LHDs (projects less than $10m) Functional briefs include requirement where appropriate.
Monitoring and reporting framework Ultimate outcomes Outcomes Indicators Responsibility Data sources Aligns with: People with disability are able to access NSW Health services, according to their needs Proportion of people with disability who answer ‘Good’ or ‘Very Good’ as an overall rating of care in the NSW Patient Survey Program Ministry of Health / LHDs / SHNs/ Pillars, Statewide Health Services/ Shared Services NSW Patient Surveys data (e.g.: Adult Admitted, Emergency Department, Admitted Children, Outpatient and Small Hospitals & Rural Surveys) NSQHS Standard: 1. Governance for Safety and Quality in Health Service Organisations EQuIP: 11. Service Delivery EQuIP: 12. Provision of Care People with disability receive quality services from NSW Health in a respectful manner that upholds their dignity Proportion of people with disability who answer ‘Good’ or ‘Very Good’ as an overall rating of care in the NSW Patient Survey Program Ministry of Health / LHDs / SHNs/ Pillars, Statewide Health Services/ Shared Services NSW Patient Surveys data (Adult Admitted, Emergency Department, Admitted Children, Outpatient and Small Hospitals & Rural Surveys) Standard: 1. Governance for Safety and Quality in Health Service Organisations EQuIP: 11. Service Delivery EQuIP: 12. Provision of Care NSW Health represent the diversity of the NSW population, including people with disability Public Service Commission Workforce Profile for NSW Health: increase in % employees with a disability, % of employees requiring workplace adjustment Ministry of Health / LHDs / SHNs/ Pillars, Statewide Health Services/ Shared Services Public Service Commission – Workforce Profile NSQHS Standard: 1. Governance for Safety and Quality in Health Service Organisations EQuIP: 13 Workforce Planning and Management Intermediate outcomes Note – outcomes have been sorted by immediacy and not by numerical order.
10.4 Corporate software systems are designed to address the access needs of people with disability who are part of the health workforce Evidence of disability inclusion principles incorporated into planning and design of corporate software systems DIAP Governance Group / eHealth / HETI / Business & Asset Services Corporate software systems design documentation NSQHS Standard: 1. Governance for Safety and Quality in Health Service Organisations EQuIP: 13 Workforce Planning and Management NDIS checklist: 2b Workforce readiness Outcome: Disability inclusion is embedded as a priority in the planning and design of new and refurbished facilities. Actions Indicators Responsibility Data sources Aligns with: 3.2 The principles of disability inclusion to be embedded within the design and functional brief for all capital projects Number of project design and functional briefs that consider the principles of disability inclusion NSW Health Infrastructure LHDs Project design and functional briefs Standard: 1. Governance for Safety and Quality in Health Service Organisations NSQHS Standard: 2. Partnering with Consumers EQuIP: 11. Service Delivery EQuIP: 12. Provision of Care EQuIP: 15. Corporate Systems and Safety 5.2 Changing Places to be considered in all new and refurbished health care facility functional briefs All functional briefs include Changing Places where appropriate. NSW Health Infrastructure LHDs Health Infrastructure records LHD reports EQuIP: 11. Service Delivery EQuIP: 12. Provision of Care
Actions Indicators Responsibility Data sources Aligns with: 6.1 Disability inclusion resources developed for application across policy and service delivery settings Disability inclusion implementation guidance developed and implemented DIAP Governance Group / Integrated Care Branch Disability Inclusion implementation guidance NSQHS Standard: 1. Governance for Safety and Quality in Health Service Organisations NSQHS Standard: 2. Partnering with Consumers EQuIP: 11. Service Delivery EQuIP: 12. Provision of Care EQuIP: 15. Corporate Systems and Safety