Document Metadata Property Value Release date 2014-02-09 Status Review Version 0.49 Authors Michiel De Keyzer – PwC EU Services Nikolaos Loutas – PwC EU Services Ada Ziemyte – PwC EU Services Sebastiaan Rousseeuw – PwC EU Services Mihkel Lauk – PwC EU Services Konstantinos Tarabanis – Freelancer Reviewed by Pieter Breyne – PwC EU Services Miguel Alvarez-Rodriguez – European Commission Peter Burian – European Commission Margarida Abecasis – European Commission Vassilios Peristeras – European Commission Approved by Document History Version Date Description Action 0.49 2015-02-09 Small updates in the definition of Business Event – Type and the Process and methodology Update 0.48 2015-02-06 Several updates Update 0.47 2015-02-05 Several updates after internal review Update 0.43-0.46 2015-02-04 Updates on the feedback of the ISA Programme Update 0.42 2015-01-22 Several updates Update 0.41 2015-01-06 Several updates Update 0.40 2014-12-24 Several updates Update 0.39 2014-12-23 Several updates Update 0.38 2014-12-19 Several updates Update 0.37 2014-12-06 Several updates Update 0.36 2014-12-05 Internal review Review
Sector 6.4.9 List of NACE codes Input Type 6.6.1 Due to the fact that for this property no Controlled Vocabulary has been defined on the European level, the MSs may use their own Controlled Vocabulary and the need for defining this Controlled Vocabulary has been identified. Output Type 6.7.1 Due to the fact that for this property no Controlled Vocabulary has been defined on the European level, the MSs may use their own Controlled Vocabulary and the need for defining this Controlled Vocabulary has been identified. Cost Currency 6.8.3 European Publications Office's Currencies Named Authority List (NAL) Rule Language 6.11.3 European Publications Office's Languages Authority List (NAL) Formal Framework Language 6.12.3 European Publications Office's Languages Named Authority List (NAL) Status 6.12.4 European Legislation Identifier: in not in force partially applicable implicitly revoked explicitly revoked repealed expired suspended other Subject 6.12.1 Eurovoc domains Territorial Application 6.12.2 NUTS taxonomy Type 6.12.3 Resource Types Named Authority Lists (NAL) Formal Organisation Administrative Level 6.14.1 NUTS taxonomy Type 6.14.4 Public Organisation Legal Entity
CPSV-AP In order to show a practical example this section contains two examples of how the information that is available on a MS’s PSC can be mapped to the CPSV-AP. In the sections below an example is included for Spain (10.1) and Estonia (10.2). Besides these two countries a mapping will be created with CPSV-AP for all participating Member States (Austria, Estonia, Finland, Greece, The Netherlands, Latvia, Lithuania, Poland, Spain and Sweden). The (draft) mapping is available in the following spreadsheet: The mapping of the MS’s data model to the CPSV-AP was based on the review and analysis on the way information is provided on the MS’s PSC on the one hand, and the latest version of CPSV-AP on the other hand. The mapping should be read from right to left. A mapping can be of the following types, where A is the foreign class or property and where B is the class or property from CPSV-AP: A has an exact match with B if the set of subjects of A is equal to the set of subjects of B. The definitions of A and B are equivalent. A has a match with B if the set of subjects of A is mostly equal to the set of subjects of B. The number of subjects of A not included in B, and is negligible. A has a related match with B if there is a meaningful intersection between the subjects of A and the subjects of B. A has a narrow match with B if the set of subjects of A is a superset of the set of subjects of B. The definition of A generalizes the definition of B. A has a broad match with B if B has a narrow match with A. Figure 5 - Mapping types Example 1: Spain 3: Mapping of information on the Spanish PSC to CPSV-AP Class - CPSV-AP Property – CPSV-AP Mapping type Property – Spanish PSC Class – Spanish PSC Business Event match Business situation Business Event Identifier Exact match URL Business situation Business Event Identifier Exact match URL subcategory Business situation Business Name Exact match Name Business situation Business Name Exact match Subcategory Business situation Business Event Description No match versa,
Public Service Follows match Requirements Procedure Public Service Follows Exact match Regulations Procedure Public Service Spatial Exact match Province Location Public Service Spatial match Town Location Public Service Spatial Exact match Autonomous community Location Public Service Temporal Exact match Periods Procedure Public Service Has Cost match Fees Procedure Public Service Plays role No match Public Service Uses No Public Service HasCompetentAuthority Exact match Competent authority Procedure Public Service HasCompetentAuthority Related match Competent/processing body Public Service HasCompetentAuthority Close match Link to competent authority Procedure Input No Form Input Identifier Exact match URL Form Input Name Exact match Name Form Input Description No Input Type No Related Documentation Close match URL Form Output No match Output Identifier No match Output Name Exact match Result Procedure Output Description No match Output Type No match Cost Exact match Fees Procedure Cost No match Cost Identifier No match Cost Value No match Cost Currency No match Cost Description No match Channel No match Channel Identifier No match Channel Owned By No match Period of Time No match Periods Procedure Period of Time Identifier No match Period of Time Start Date/time No Period of Time End Date/time No Rule No match Rule Identifier No match
Rule Description No match Rule Name No Rule Language No match Rule Implements No Formal Framework match Regulation Formal Framework Identifier Exact match Number Regulation Formal Framework Name Exact match Name Regulation Formal Framework Description Exact match Method of commencement Procedure Formal Framework Language No match Formal Framework Status No match Formal Framework Subject No match Formal Framework Territorial Application No match Formal Framework Type No match Formal Framework Related No match Formal Framework Has Creator No match No match Agent Identifier No match Agent Name No match Agent Type No match Agent Plays Role No match Agent Uses No Agent Has Address No match Formal Organisation Exact match Professional association Formal Organisation Name Exact match Name Professional association Formal Organisation Administrative Level Exact match Scope Procedure Formal Organisation Alternative Name No match Formal Organisation Identifier Exact match Link Professional association Formal Organisation Homepage Exact match Link Professional association Formal Organisation Has Address Exact match Address Professional association Formal Organisation Role Related match Relevant department Procedure Formal Organisation Type No match Public Organisation Exact match Competent authority Public Organisation Identifier Exact match Link Competent authority
Public Service Identifier No Public Service Description Exact match Description Service Public Service Name Exact match Name Service Public Service Is Grouped By Broad match Related topic Service Public Service Is Grouped By Broad match Related service Public Service Is Grouped By Broad match Related external services Topic Public Service Type No match Audience Service Public Service Type Exact match Category Service Public Service Language No match Public Service hasChannel Exact match E-mail Contact Public Service hasChannel Exact match Fax Contact Public Service hasChannel Exact match Homepage Contact Public Service hasChannel Exact match Phone Contact Public Service Processing Time No match Public Service Sector Close match Category Economic Activities of Estonia (EMTAK) Public Service Keyword Exact match Name Most popular related keywords Public Service Physically Available At No match Public Service Requires No match Public Service Related Exact match Related service Service Public Service Has Input Exact match ID Form Public Service Produces No match Public Service Follows No Public Service Spatial No match Public Service Temporal No match Public Service Has Cost No match Public Service Plays role Exact match Related institution Service Public Service Uses No match Public Service HasCompetentAuthority Close match Related institution Service
Formal Framework Territorial Application No Formal Framework Type No match Formal Framework Related No match Formal Framework Has Creator No match Agent No Agent Identifier No match Agent Name No match Agent Type No match Agent Plays Role No match Agent Uses No match Agent Has Address No match Formal Organisation match Contact Formal Organisation Identifier Exact match Homepage Contact Formal Organisation Name match Name Contact Formal Organisation Type Exact match Category Contact Formal Organisation Has Address match Address Contact Formal Organisation Administrative Level No match Formal Organisation Alternative Name No match Formal Organisation Homepage Exact match Homepage Contact Formal Organisation Type No match Public Organisation No match Public Organisation Identifier No match Public Organisation Public Organisation Type No match Public Organisation Administrative No match Public Organisation Alternative Name No match Public Organisation Homepage No Public Organisation Has Address No match Person No match Legal Entity No match Location No match Location Has Address No match Address No
eService An eService (or a digital public service), in the EU context, is (part of) a public service that is made available electronically via an e-Government portal. The administrative procedures can be completed via a user interface which is available on the Web. European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Federated catalogue of public services A federated catalogue of public services is a collection of catalogues of public services are joined together following a common data model for representing public services. European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Point of single contact The Services Directive requires the Member States to set up a of Single Contact. This is a public administration portal (and a one-stop-shop) for service providers with two main goals: providing information and completing administrative procedures. It is necessary for the portal to describe the requirements, procedures and formalities which are necessary to perform or access the services within a Member State. It also needs to provide contact details of competent authorities, access to public registers, and online forms, and process the applications filed. A PSC can be seen as a catalogue of public services. European Commission – ISA Work Programme; – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Organizational Lifecycle The organizational life cycle is the life cycle of an organization from its creation to its termination. R. L. Daft, H. Willmott Murphy (2010), Organization theory and design, p. 356
II: EU MS In this we describe the public service models used to review and analyse the state-of-the art in the Member States. For each model we will describe the title, description, the owner of the model, the administrative levels (national, regional and/or local) it applicable on and any other relevant documentation. This general information about the model is followed by a description of all classes and attributes and any controlled vocabularies used. Table 10 - Template Public Service Model - information Title Title of the public service model or the PSC. Description Description of the public service model or PSC website and the information provided. In cases problems were detected, they are also mention in this sub-part. The owner of the public service model or the PSC (e.g. ministry) Administrative level [National] [Regional] [Local] Other documentation Any relevant documentation. 11 - Template Public Service - Description of classes and properties Class Property Controlled vocabulary / values Comments The class of the CPSV-AP that the property or value belongs to. The property we are mapping from The belonging to the CPSV-AP. Any additional information or remarks to be made related to mapping.