Text Version of Flow Chart 1a. The DES provider receives notification an OSA is due. 1b. The DES provider refers a Participant for a Change of Circumstances Reassessment if the Participant’s individual circumstances change significantly and an increase in the level of Ongoing Support is required. 2. The DES provider considers if the Participant is likely to require Ongoing Support. 3. The DES provider considers that the Participant does not require Ongoing Support and Exits the Participant as an Independent Worker 4. The DES provider considers that a Participant is likely to require Ongoing Support and submits the allocation to an Ongoing Support Assessor. 5. The Ongoing Support Assessor accepts or rejects the allocation of a Work Order for an OSA. 6. The Ongoing Support Assessor undertakes the Assessment and submits the completed Assessment Report. 7. On submission of Assessment Report, the Department’s IT System displays the report and recommendation for the DES provider to view. 8. The DES provider actions the Assessment Report recommendation. 9. Participant or DES provider disputes the Assessment Report. Disability Employment Services Deed Clauses: Clause 82 – Disputed Assessments Clause 100 – Job in Jeopardy Participants Clause 104 – Obligation to provide Ongoing Support Clause 105 – Limitations on Disability Employment Services – Disability Management Service Ongoing Support Clause 106 – Provider Exit from Ongoing Support Clause 107 – Reviews of Ongoing Support Clause 108 – Changing the level of Ongoing Support for Disability Employment Services – Employment Support Service Participants Clause 110 – Change of Circumstances Reassessment during Ongoing Support Clause 117 - Reference documents relevant to these Guidelines:
Ongoing Support Assessment Allocation Guidelines: Who is Responsible: What is Required: 1a. The DES provider The DES provider receives a notification an OSA is due Disability Employment Services Deed Clause References:  Clause 100.1(a)  Clause 107.1  Clause 107.2 The Department’s IT System will notify a DES provider that a Participant is due for an OSA when:  a Participant has reached 48 from Job Placement Or it has been 48, or 74 since the Participant's last OSA or  a Job in Jeopardy Participant has achieved a Outcome Proceed to Step 2. Note: The DES provider must initiate an Ongoing Support Assessment Allocation within two days of being notified that an Ongoing Support Assessment is due. In certain circumstances Participants may be referred for an OSA Independently of notifications from the Department’s IT system. Refer to 1b for further information. 1b. The DES provider The DES provider refers a Participant for a Change of Circumstances Reassessment if the Participant’s individual circumstances change significantly and an increase in the level of Ongoing Support is required. Disability Employment Services Deed Clause References:  Clause 105.1  Clause 110.1 In certain circumstances a Participant may be referred for an OSA independently of notification from the Department’s IT Systems. This may be done where a change in individual circumstances means that a Participant may need a higher level of Ongoing Support and a Change of Circumstances Reassessment is required. This situation may arise where:  a Participant’s individual circumstances change significantly; and  the DES provider decides the Participant would benefit from a higher level of support Proceed to Step 4. 2. The DES provider The DES provider considers if the Participant is likely to require Ongoing Support. The DES provider will consider whether Ongoing Support is likely to be required or if the Participant can be Exited as an Independent Worker. If the DES provider decides to exit the Participant as an Independent Worker - Proceed to Step 3.