about any accessibility requirements and these requests are responded to Create an of venues that meet access needs of people with disability of venues, metropolitan and regional, available to all staff Consult with external service users on their customer experience Feed any relevant feedback received through Customer Satisfaction Measurement project inform consultation strategy Review current customer feedback channels for accessibility June 2016 CSC Consultation undertaken Feedback incorporated into DIAP Develop opportunities for staff to engage with the disability sector Support Fisheries initiative to provide better recreational fishing access for people with disability Explore opportunities for staff to volunteer with the Disability Sector 2016 December 2016 PLC Number of staff given opportunities Outcome 2: Make our department buildings and facilities accessible and inclusive to all and visitors Aim Action Timeframe Unit Responsible Evaluation Method Ensure our buildings and facilities comply with the Building Code of Australia & Australian standards for access and mobility Ensure all new buildings and refurbished spaces are compliant Include consultation with people with disability as part of design and planning phase for any workplace refurbishment or relocation Ongoing Asset Managers (FSO, DRE & DPI) Compliance requirements met Undertake audit of premises to identify further opportunities for disability access in line with Lend Lease’s Design for Dignity Guidelines Work with asset management teams across the department to scope potential sites Create business case seeking support & funding to progress scoping plan June 2016 Corporate Operations Business case created Safety standards are in place for emergency evacuation processes (PEEPs) Create and promote process for all staff with disability to develop Personal Emergency Evacuation Plans (PEEP) March 2016 WHS Percentage of staff identified with a disability have a PEEP Ensure budget availability for minor and major workplace adjustments previous expenditure data May 2017 Finance & Knowledge Management Budgeting process established
Scope and implement a central budgeting process for workplace adjustments Employment Outcome: Be as an accessible employer Aim Action Timeframe Unit Responsible Evaluation Method Recruitment processes are inclusive and barrier free to people with disability Complete an audit of the recruitment process to identify and remove any barriers to people with disability OP & Recruitment staff trained to give advice on access and inclusion to hiring managers and applicants June 2016 June 2016 Recruitment PLC Audit report submitted for approval Training completed Provide a supportive working environment to people with disability Complete an audit of the on-boarding process to identify any barriers to people with disability Managers and supervisors are aware of how to effectively manage and support employees with visible and invisible disability L&D registrations include the opportunity to request an adjustment June 2016 June 2016 Corporate Operations PLC Audit report submitted for approval Number of complaints reduced from staff with disability Make Reasonable adjustment opportunities available to all staff Review Reasonable Adjustment policy and procedure Launch and promote updated policy and procedure June 2016 WHS and record number of Workplace adjustments Strategies are in place to increase the employment of people with disability Establish a working to identify programs to increase the employment of people with disability (mentoring, internships, traineeships, volunteer/ June 2017 PLC Percentage increase in number of staff with a disability @January 2016 and @December 2017
work experience opportunities and/or graduate programs) Establish linkages with Disability Employment Service providers and organisations Number of partnerships established Systems & Processes Outcome 1: Ensure accessibility to systems and information Aim Action Timeframe Unit Responsible Evaluation Method All department websites, media, applications and publications are Web Content Accessibility guidelines (WCAG) 2.0 AA Level compliant Audit AA compliance of internal and external websites All web content editors made aware of existing accessibility tools and guidelines Training provided to all new web authors in creating documents in accessible formats 2016 Ongoing Ongoing DRE Strategic Comms & CSC BTS Regular reporting on accessibility of: All Department Websites website content New software purchases to consider WCAG guidelines Include consultation with people with disability as part of planning for any software purchases/upgrades Ongoing BTS New software meets needs of staff with disabiity Industry Grant programs to include provisions for people with disability to apply Investigate the possibility of making grants conditional on inclusion of access for people with disability where relevant and appropriate. June 2016 ID&BS Viability report considered Create support process and resources for staff with disability to be able to resolve access and inclusions issues in a timely manner Identify team of ‘experts’ or ‘go-to’ people who can answer questions in relation to access and inclusion (facilities and premises, ICT, etc) June 2016 PLC Feedback loop establish
Outcome 2: Promote Social Procurement opportunities Aim Action Timeframe Unit Responsible Evaluation Method Leverage current procurement strategies to further support inclusion of people with disability Promote the social procurement strategy for procuring accessible goods and services both internally and externally Showcase existing relationship with National Disability Service and individual disability enterprises Ongoing Corporate Operations & PLC Number of contracts established