Telephone: 01922 686370 Contact 8.30 am to 4.30 pm Monday to Friday Information, Advice & Support Service (SEND) Walsall Parent Partnership Service provides specialist support, advice and information to parents/carers of children with special educational The aim is to give parents/carers the confidence and information they need to express their views and take an active part in their child's education For more information contact: Telephone: 01922 650330 (answerphone also available) Fax: 01922 634093 Website: SEND (Special Educational Needs and Disabilities) http://www.mywalsall.org/walsall-send-local- offer/ Tel: 01922 653383 Walsall's Local Offer sets out information on what is available for children and young people from birth to 25 years in one place. It covers Universal, Targeted and Specialist Provision. It includes services for children, young people and their families. It makes it clear what they can expect from a range of local agencies including their statutory entitlements and what is available in early year's settings, schools (including Academies and Free Schools) and colleges. It covers Health and Social Care services including how to access them. You can use the links at the bottom of the page to see what is available. Email: SenConsultations@edu.walsall.gov.uk HELPFUL LINKS SEND Children with special Educational Needs (SEN) Education health care planning pathway Code of Practice Publications for 0 - 5 year olds ORGANISATION AND CONTACT DETAILS SERVICE / ACTIVITY SUMMARY REFERRAL PROCESS MITIGATING THE IMPACTS OF POVERTY FOR FAMILIES Housing and Benefits Money/ Home/Job Money, Home, Job consists of what used to be several stand alone services who have integrated and work together to provide specialist advice for all Walsall residents who need help and support with the following: For more information contact: Benefits - 0300 555 2855 Welfare Rights - 652250
Further help and advice is available directly from Social Landlords or the Money, Home, Job Team or the Council's Housing Services. Benefits Service Benefits Services, Walsall Council, Civic Centre, Darwall Street, Walsall, WS1 1 XU Tel : 0300 555 2855 Email: Walsall Council is responsible for dealing with: Council tax reduction (including second adult reduction) Housing benefit Free school meals For more information contact: Direct customer contact: Call: 0300 555 2855 TextBox: 654000 Email: Third party enquiries will need consent for claims information. Food Bank (Please see referral column for information of where food banks can be obtained) Country Foodbank helps vulnerable individuals and families in crisis through the provision of 3 days emergency food supplies while a longer-term solution is developed. The services we provide have an enormous impact on the people who use them, giving them an important breathing space at a time of great need. Vouchers can be obtained from a local Children’s Centre, upon receiving the voucher you can exchange for food at your local food bank. All Saints Church Hall, Walsall Road, Darlaston, WS10 9LA Tues: 10:00 – 12:00 The Thomas Project, 196H Walsall Wood Road, Aldridge, Walsall Wed: 10:00 – 1:00 pm, Fri: 3:30 – 6:30 pm The Rock, Lichfield House, 27 – 31 Lichfield Street, Walsall, WS1 1TE. Mon 12:00 – 15:00 and Weds ; 14:00 – 17:00 The Street Centre (First Base, Walsall), 1a Small Street, , WS1 3PR. Tues & Fri: 2:00pm – 4:00pm Ablewell Advice, Ablewell Street, Walsall, WS1 2EQ, Mon and Fri 11am-1pm
Child Support Agency Helpline National Helpline, PO Box 55, Brierley Hill, DY5 1YL Tel : new applications 0345 609 0062 To help separated parents with maintenance payments. See Child Maintenance Options (CMO) for free advice Please note charges were introduced in 2014 for using the Child Maintenance Service: 30th June- application and enforcement charges 11th August - use of the Collect and Pay Service Maintenance Options Telephone: 0800 0835 130 Textphone: 0800 988 9888 Monday to Friday, 8am to 8pm/Saturdays, 9am to 4pm They'll talk with you about arrangement options. If you decide to use the Child Maintenance Service, they'll give you a reference number and explain how to apply. Tax Credits HMRC Tel : 0345 300 3900 May be paid as Child Tax Credits or Working Tax Credits, or a combination of both and is means tested based on household make up and income. All Tax Credit Claims are with by HMRC but claimants can get help with understanding their entitlement, making a claim or dealing with enquiries or problems through any of the recognised welfare advice services in Walsall or their Job Centre Adviser Contact Tax Credit direct for further Information Tel : 0345 300 3900 Child Benefit HM Revenue and Customs - Child Benefit Office PO Box 1, Newcastle Upon Tyne,NE88 1AA Tel: 0300 200 310 Textphone: 0300 200 313 Website: Paid to parents with children and is now taxable if earning over £50,000pa. To claim, complete form CH2 and return with the original copy of the child's birth certificate certificate(s) to: Child Benefit Office (GB) Washington Newcastle upon Tyne NE88 1ZD The website has easy to follow links including all forms and how to obtain a replacement Birth Certificate. Most activities can be completed online: Download CH2: changes: