Implementation plan Outcome 1 People with disability have the same opportunities as other people to access the services of, and any events organised by the Shire Strategy Key Performance Indicator Responsibility Timeframes Linking our 1.1 Shire policies and framework support the DAIP DAIP listed as key document in Shire policies and frameworks. Corporate planner Ongoing 1.2 Effective internal planning to incorporate access and inclusion DAIP included as agenda item at the ELT. ELT Ongoing 1.3 public events including icon events, festivals, meetings and consultation are accessible where possible Accessible Events Checklist All staff Ongoing 1.4 All contracted services, consultations and events are accessible where possible Contractors are provided with a link to our DAIP and the Accessible Events Checklist Manager of Environmental Health and Services, all staff that contract out services Ongoing 1.5 Continue to enforce local laws regarding ACROD parking bays Infringements are issued to people that misuse ACROD bays Coordinator Ranger Services Ongoing 1.6 Implementation of the ACROD Project – community notification and audit of bays ACROD project is completed Community Development Officer with Asset Services Officer and/or CD Trainee Annually Outcome 1
People with disability have the same opportunities as people to access the services of, and any events organised by the Shire Strategy Key Performance Indicator Responsibility Timeframes Linking our goals 1.7 Continue to develop activities and programs at recreation centres to be as accessible and inclusive as possible Number of people with Access memberships Recreation Operations Manager Ongoing 1.8 Continue to develop school holiday activities and crèche facilities at the Recreation Centre to be as accessible and inclusive as possible Number of children with disability accessing the crèche facilities Recreation Operations Manager Ongoing 1.9 Provide accessible and inclusive Youth events and activities Number of accessible youth activities Senior Community Development Officer Ongoing 1.10 Investigate and identify funding sources to support accessible and inclusive services Number of grant applications submitted relating to access and inclusion All areas Ongoing 1.11 Promote community awareness of the range of services available and of their accessibility to encourage individuals and groups to access them Number of community awareness raising activities, media releases, website updates, information distributed, radio interviews All staff Ongoing Outcome 2 People with disability have the same opportunities as other people to access the buildings and facilities of the Shire Strategy Key Performance Indicator Responsibility Timeframes Linking our goals 2.1 Internal design review team formed to ensure access standards are met at the design stage Design review committee is formed Director of Infrastructure Services 2014
3.3 Investigate technology and available for use by front counter staff to assist people with disability Number of upgrades or improvements Manager Library Services, Manager Customer & Information Services, Recreation Operations Manager Annually 3.4 Marketing is consistent with accessibility standard for information Replace and update the Accessible Information Policy and include a check list for marketing communication manual/policies/procedures. Marketing and Events Officer 2014 3.5 Library services to continue to identify ways to grow its alternative format resources Number of new alternative format resources Manager of Library Services Ongoing Outcome 4 People with disability receive the same level and quality of service from staff at the Shire. Strategy Key Performance Indicator Responsibility Timeframes Linking our goals 4.1 New induction and orientation includes access and inclusion component. Number of staff inducted for A&I Community Development Officer with HR Ongoing as needed 4.2 All existing staff to undergo access and inclusion inductions if they have not yet completed this training Audit of staff members who have completed training, schedule of training for those outstanding staff members Community Development Officer 2015 4.3 All volunteers assisting the delivering service to customers are supported in providing a quality service to people with disability through appropriate training and orientation Access awareness training sheet developed and provided to all volunteers dealing with the public Community Development Officer 2015
4.4 Disability awareness training is continuously improved and reviewed Review is completed Community Development Officer Annual review of best practice and materials 4.5 Information and resources are readily available to staff on access and inclusion Number of requests for information Community Development Officer Ongoing 4.6 Promote the Shire’s achievements regarding disability and access to staff and the community Number of releases, web updates and promotional material distributed Community Development Officer Ongoing 4.7 Investigate and promote accessible accommodation and tourist facilities through the “You’re Welcome Initiative” Add link to our website http://www.accesswa.com.au/ Manager Customer & Information Services Ongoing Outcome 5 People with disability have the same opportunities as other people to make complaints to the Shire Strategy Key Performance Indicator Responsibility Timeframes Linking our goals 5.1 Grievance mechanisms are accessible for people with disability and in an appropriate format Ensure that there are multiple ways and formats for people to make a complaint Manager of Customer & Information Services 2014 5.2 Improve staff knowledge so they can facilitate and support the receipt of complaints from people with disability Grievance accessibility information provided to all staff in inductions. All staff to be notified of changes or updates to complaints procedures Manager of Customer & Information Services 2015 5.3 Feedback received through complaints and compliments continuous improvement Number of complaints/compliments recorded in our records systems Manager of Customer & Information Services Annually
Outcome 7 People with disability have the same opportunities as other people to obtain and maintain employment with the Shire. Strategy Key Performance Indicator Responsibility Timeframes Linking our 7.1 The Shire’s recruitment strategies ensure equal employment opportunity EEO listed in all recruitment, Managers are aware of EEO requirements Manager of Human Resources 2014 7.2 Review/audit physical access to work sites for existing/potential employees. Identify employment barriers and remove where possible Audit of current access of buildings and services, see Strategy 2.5 Coordinator of Building Assets & Maintenance, Administrative & Building Assets Officer, Community Development Officer 2014 then review annually as needed 7.3 Promote the benefits to the Shire of flexible employment and employment of people with disability in all HR and access induction information Review current induction material and incorporated benefits into inductions for all staff. Distribute any relevant materials developed to all staff involved in recruitment, volunteers or student placements Manager of Human Resources, Community Development Officer 2015 7.4 Explore work experience opportunities, in particular with people that experience access barriers Relationship built with stakeholder agencies to build on employment opportunities, including student placements and volunteers that experience barriers to employment Manager of Resources with Community Development Officer 2015 Outcome 8
The Shire strategically manages the monitoring and review of the access and inclusion plan Strategy Key Performance Indicator Responsibility Timeframes Linking our goals 8.1 The Access and Inclusion Reference Group meets biannually to monitor and review the Plan’s implementation Biannual meetings are held Community Development Officer Biannual 8.2 Report progress towards implementation of the Plan Statutory report to the Disability Services Commission, Shire's Annual Report and annual report to Council Community Development Officer By June 30 each year 8.3 Review the Disability Access and Inclusion Plan prior to the review of the Corporate Plan DAIP is reviewed in late 2016 early 2017 Community Development Officer 2017 8.4 Review the Council’s Access and Inclusion Policy prior to the Corporate Plan Review of the Shire's access policy and equity statements Community Development Officer 2014