3 SV9500 Tested Features / Test Results No. Test Connection / Details Results Remarks 1 Basic Call From the SV9500 – to the CUCM, Off-hook dialling. Pass Where the SV9500 is originator From CUCM to the SV9500, using Pre-dialling. Pass 2 Call Calls to the SV9500 and answered. Pass Where the SV9500 is the destination 3 Alternative Routing Ensure that when the SIP Trunk or SIP Network has failed that the SV9500 can reroute the call. Call from NEC to CISCO when SIP trunks are busy Pass Call from Cisco to NEC when SIP trunks are busy Pass
No. Test Connection / Details Results Remarks 4 Cont. Calls from Cisco to NEC with NEC Call Forward – Busy to another NEC Phone Pass Note: - Display on the NEC (Forwarded Station) does not show ‘FDB’ Call Forwarding – No Answer from NEC to Cisco with Cisco Call Forward – Nans to another Cisco Phone Pass Calls from NEC to Cisco with Cisco Call Forward – Nans to NEC Phone Pass Note: - Display on the NEC Phone (Forwarded Station) does not show ‘FDN’ Calls from Cisco to NEC with NEC Call Forward – Nans to other Cisco Phone Pass Calls from Cisco to NEC with NEC Call Forward – Nans to another NEC Phone Pass Split Call Forwarding – Busy Line Calls from Cisco to NEC with NEC Call Forward – Busy to another Cisco Phone Pass Calls from Cisco to NEC with NEC Call Forward – Busy to another NEC Phone Pass
9 Call History Is the call shown in the call history on the phone for calls from Cisco to NEC and NEC to Cisco? Pass All calls from CUCM to NEC and NEC to CUCM were shown correctly in the Call History. 10 Enquiry / Shuttle Transfer in conversation to another handset. Pass Calls made from CUCM to SV9500, SV9500 transfers the call to CUCM. CUCM stations connected but SPTS shows 2 x SIP Trunks busy in the SV9500. Once call is completed, trunks are cleared. 11 Shuttle between two parties Pass 12 SV9500 to CCUM Blind Transfer to other phone Pass 13 3 Conference Pass 14 Enquiry / Shuttle Transfer in conversation from the 3rd Party application to another 3rd party Application Pass 15 Shuttle between two parties Pass 16 CUCM to SV9500 Blind Transfer to other Application Phone Pass 17 3 Party Conference Pass 18 Call Park Calls from Cisco to NEC X Not a Feature set in CUCM Test Call Park – System No. Test Connection / Details Results Remarks
19 Call Pick-up Calls from Cisco to NEC Call Pick-up Direct Pass Call Pick-up Group Pass 20 DID Termination DID Number Conversion Calls from Cisco to attendant on NEC Pass Calls from Cisco to IVR on NEC X Does not operate correctly, every time CUCM station A is set for CFWD – All to Voicemail, the caller will receive their own Voice Mail greeting and not the mailbox of the CUCM Station A. Calls from Cisco to UM on NEC Fail 21 Hold / Retrieve Hold Whilst in Conversation, the call on hold and retrieve the caller Pass 22 Night Service Call Re-routing Day / Night Mode Change – ATTCON Pass Day / Night Change – Station Pass CUCM to SV9500 Connection – Fixed Pass
No. Test Connection / Details Results Remarks 22 Cont. Night Connection – Flexible Pass Trunk Answer for Any Station (TAS) X Not a feature of SIP Trunks. 23 Station Hunting Station Hunting – Circular Pass Circular Hunt programmed in SV9500. Station Hunting – Terminal Pass CUCM to SV9500 Station Hunting – Secretarial Pass 24 Station Messaging Detail Recording (SMDR) CUCM to SV9500 Ensure that outgoing and incoming calls are generating SMDR Records. Pass 25 Station Dial SV9500 to CUCM Ensure that outgoing calls can be made using Station Speed Dial Pass 26 Station Speed Dial CUCM to SV9500 Ensure that outgoing calls can be made using Station Speed Dial X Only Station Speed Dial programmed on CUCM.