Feb 17 – Feb 18 Kratos Analytical Ltd - Manchester Technical Author (Contract) Researched and developed online HTML5 documentation for mass spectrometer service manual and user guide, with illustrations derived from 3D CAD system and ad hoc equipment photography. Madcap Flare, Photoshop, Visio Feb 16 – Jul 16 Birmingham City University Technical Writer (Contract) Documented technical architecture, configuration, deployment & support procedures for a series of C# ASP.NET web applications and BizTalk integration applications. Designed new SharePoint library for internal publication of documents. MS Office, Visio, Visual Studio, SharePoint, BizTalk Nov 14 – May 15 Harrington Brooks - Manchester Technical Writer (Contract) Created a wide range of IT documentation covering SQL databases, support procedures, network diagrams and server configurations. Also developed HTML- based intranet publishing platform. MS Office, Acrobat, Visual Studio Jul 14 – Sep 14 Tribal Technology - Sheffield Technical Author (Contract) Updated software user guides for web-based NHS application software. Microsoft Word Oct 13 – Mar 14 Kratos Analytical Ltd - Manchester Technical Author (Contract) Researched and developed online help content for instrument service manual with illustrations derived from 3D CAD system. Madcap Flare, Photoshop, XML, HTML5 Apr 13 – Jul 13 Talk Talk Ltd - Warrington Online Content Writer (Contract) Researched and developed customer-facing online help content for commercial web site. MS Office, Acrobat, Photoshop, Drupal, HTML Nov 12 – Mar 13 Laterooms Ltd - Manchester Technical Author (Contract) Developed IT procedures & standards documentation for PCI DSS Compliance project. MS Office, Visio, Acrobat Jun 11 – Nov 12 Waters plc - Manchester Technical Author (Contract) Streamlined and enhanced the business process for creation of qualification documentation. Developed qualification workbooks for laboratory instruments and systems (GxP, ISO 9000). Acrobat, FrameMaker, Visio, MS Office, Photoshop Jan 09 – Dec 10 Waters plc - Manchester Technical Author (Contract) Developed illustrated end-user documentation and on-line HTML help for laboratory instruments, systems and related add-ons. Acrobat, FrameMaker, Corel Draw, MS Office, Photoshop, RoboHelp X5 Mar 08 – May 08 DWP - Warrington Technical Author (Contract) Designed and produced conceptual documents describing IT (SOA) architecture. Office, Publisher, Acrobat, Visio, Corel X3
Jun 07 – Mar 08 CSC - Chorley Technical Author (Contract) Developed a series of business-level system guides for a major outsourced NHS IT project. Office, Acrobat, Photoshop Aug 06 – Jan 07 DWP - Warrington Technical Author (Contract) Designed and produced conceptual documents describing enterprise-level IT (SOA) architecture. Office, Publisher, Acrobat, Visio, Corel X3 Feb 06 – Jul 06 Amey plc - Preston Technical Author (Contract) Developed maintenance manuals, user guides, H&S docs & training guides for rail sector applications. Office, Publisher, Acrobat, Corel X3, Visio Sep 05 – Dec 05 Mentor Graphics - Altrincham Technical Author (Contract) Developed HTML and cross-platform Java Help for CAD engineering software development team. RoboHelp X5, Office, Acrobat Feb 05 – Jul 05 XL Insurance - City of London Technical Author (Contract) Developed IT process documentation for financial compliance (Sarbanes-Oxley, Section 404). Office, Acrobat, Visio Jul 04 – Dec 04 APT Transtelex - Bristol Localisation Specialist (Freelance) Applied updated localisation text to mobile telephone handset user guides (Czech, Polish, Hungarian). FrameMaker, Acrobat, Corel, Visio, Office Nov 03 – May 04 BSkyB - Livingstone Technical Author (Contract) Developed IT operational documentation for a CRM project. Office, Visio, Acrobat, SharePoint September 03 LTS - Dundee DTP Operator (Temporary) Assisting in development of educational material for print and on-line publication. PageMaker, Photoshop, Corel Draw, Acrobat Apr 02 – Jan 03 Brooks PRI - Livingstone Technical Author (Contract) Developed programmer’s handbooks for semiconductor fabrication automation (C++ API). FrameMaker, XML, Office, Acrobat, Photoshop, RoboHelp Office, Corel Draw Feb 01 – May 01 Acomarit UK - Glasgow Technical Author (Contract) Designed and produced documentation describing an SQL database schema. Visio Pro, Office, Acrobat, UML Jun 00 – Jan 01 Accrue Software - Stirling Technical Author (Contract) Developed on-line documentation suite for high-performance database engine (Python API). FrameMaker, Visio, Office, Acrobat, Corel Draw Jan 99 – Jun 00 One2One - Borehamwood Technical Author (Contract)