1.0 1 July 2018 Original Version of Document Disability Employment Services Grant Agreement Clauses Clause 82 – Program Services Location Clause 87 – Direct Registration of Participants without a Referral Clause 92 – Initial Contacts Clause 93 – Contact Services Clause 94 – Skills Assessment Clause 95 – Assistance for Participants Clause 101 – Wage Subsidy and Employment Assistance Fund Clause 106 – General requirements for a Job Plan Clause 114 – Work Assist Participants Clause 117 – Entry into Ongoing Support Clause 119 – Obligation to provide Ongoing Support Clause 125 – Change of Circumstances Reassessment during Ongoing Support Clause 126 – General rules about Assessments conducted by Ongoing Support Assessors Clause 135 – Exits Clause 142 – Service Fees Clause 144 – Ongoing Support Fees Clause 145 – Work Assist Fees Clause 147 – Ancillary Payments Annexure A Definitions – ‘Work Assist Outcome’, ‘Work Assist Non-Payable Outcome’ Annexure B1 – Disability Employment Services Fee Schedule – 1 July 2018 Onwards Explanatory Note All capitalised terms have the same meaning as in the Disability Employment Services Grant Agreement. In this document, must that compliance is mandatory and should means that compliance represents best practice. Introduction These Guidelines outline the responsibilities and required actions of a Disability Employment Services (DES) Provider (herein referred to as a ‘DES Provider’) regarding support provided under DES Work Assist Services (Work Assist). The policy intent of Work Assist Work Assist provides support to eligible employees who experience significant challenges maintaining their Employment. Specifically, Work Assist supports eligible employees, where
DES Provider Directly Registers eligible Work Assist employee Disability Employment Services Grant Agreement Clause Reference: Clause 87 Once a DES Provider has confirmed that an employee is eligible for Work Assist, the Provider must Directly Register the employee on the Department’s IT Systems. In addition to all other usual Registration details, the DES Provider must record on the Registration screen that the employee is a Work Assist Participant. The Department’s IT Systems will then apply Work Assist rules, such as allowing the Participant to Commence without an ESAt/JCA. Note: The Work Assist ESAt/JCA Exempt flag must be entered at the time that the potential Work Assist Participant is Registered in DES. Where a DES Provider fails to add the flag at Registration they should contact their Account Manager or Account Manager’s delegate, and provide Documentary Evidence confirming the employee’s Work Assist eligibility. Once the Account Manager or their delegate, has received this evidence they will add the flag manually if appropriate. DES Provider retains Documentary Evidence of the Participant’s Work Assist eligibility Disability Employment Services Grant Agreement Clause Reference: Clause 87 Documentary Evidence to support Work Assist eligibility The DES Provider must retain Documentary Evidence of the Participant’s eligibility for Work Assist that was outlined in Section 2 of this table. In addition to the requirements below the DES Provider must also retain a fully completed DES Direct Registration Form signed by both the provider and Work Assist Participant. Confirmation of the employee’s injury, disability or health condition Documentary Evidence must include recent (within the last two years*) medical evidence or evidence from a suitable qualified professional, containing information about the injury, disability or health condition, including: the nature of the condition how long it will last the effect of the condition on the Participant, and the effect of the condition on their ability to do their job *In where the nature of the disability is permanent and available Documentary Evidence pertaining to the Participant’s disability is more than two years old, the requirement for more recent Documentary Evidence may be waived. In these cases, the DES Provider must make an assessment as to whether the Documentary Evidence provided is adequate to confirm the effect the injury, disability or health condition is having on the Participant and their current ability to do their job. This information may be available from several sources or one comprehensive source. Examples of suitable evidence include:
DES Provider Refers Participant to Ongoing Support Assessor Disability Employment Services Grant Agreement: Clause 117 If a DES Provider considers that a Participant who has achieved a Work Assist Outcome requires Ongoing Support to maintain their Employment, they must Refer the Participant to an Ongoing Support Assessment (OSA) Provider for assessment. Ongoing Support Assessor undertakes assessment and makes recommendation about the Participant’s Ongoing Support requirements Disability Employment Services Grant Agreement Clause References: Clause 114 Clause 117 Clause 125 Clause 126 When a Participant who has achieved a Work Assist Outcome is Referred to an Ongoing Support Assessor, the Ongoing Support Assessor will undertake an OSA and determine the appropriate level of Ongoing Support for the Participant. If the recommendation is: 1. No Support Required – the Participant must be exited. Proceed to Section 13 of this 2. Flexible Ongoing Support - the Participant can remain with current DES-DMS or DES-ESS Provider; or 3. Moderate or High Ongoing Support- Participant must transfer to an DES-ESS Provider if they received Work Assist from a Provider that only delivers the DES-DMS; Participant can remain with current Provider if they received Work Assist Services under the DES-ESS, or if their DESDMS Provider also provides DES-ESS. a Participant is assessed as requiring Ongoing Support they are no longer Referred to as a Work Assist Participant. On Commencement in Ongoing Support they will be considered a Participant of either DES – DMS or DES – ESS. DES Provider delivers Ongoing Support to Participant Disability Employment Services Grant Agreement Clause References: Clause 117 Clause 119 Where a Participant who achieved a Work Assist Outcome is assessed as requiring Ongoing Support, the DES Provider must provide Ongoing Support as required by the Disability Employment Services Grant Agreement and Ongoing Support Guidelines. DES Provider exits a Work Assist Participant Disability Employment Services Grant Agreement Clause References: Provision of Work Assist support must continue the Participant either: ceases Employment with the Employer with whom the Participant was employed upon Commencement – the Participant must be exited; or