Volunteering Opportunities data maintained and quality assured, fed to MILO and Volunteer Scotland Website Circa 800 + volunteering opportunities with 5 mile radius of EH1 available. VIOs cite VE as their primary volunteer recruitment tool. Baseline: 35% of Edinburgh VIOs. 800 plus on going VE Provide advice, guidance and signposting to public on volunteering. Face to face, e-mail, and 1.1 1.3 1.4 1.5 1.8 Volunteering enquiries from the general public are dealt with promptly and efficiently. Provide specialist “drop in” sessions to targeted/demand led groups. (CEC Funded) 1350 in office enquiries. 750 enquires 4000 subscribers 225 prospective volunteers attend sessions and are triaged. 450/450/450 250/250/250 4000 75/75/75
Information & signposting on team volunteering provided to corporate teams. 225 corporate “teams” signposted to opportunities. 75/75/75 VE Promote and market volunteering opportunities across Edinburgh Website & Social Media Volunteer Recruitment Fair Talks/presentations/events 1.1 1.3 1.4 1.5 1.7 1.8 1.15 Organise and deliver Scotland’s largest volunteer recruitment fair. (September 2017) Organise and deliver Scotland’s largest volunteer recruitment fair. (September 2018) Maintain VCE’s web page as primary portal for volunteering and volunteering good practice in Edinburgh. Maintain social media presence on Facebook/Twitter/YouTube to increase awareness and information about volunteering. Deliver promotional talks on volunteering at events & community fairs. 1000 recruitment fair visitors 55 exhibitors 1000 recruitment fair visitors 55 exhibitors 142,500 visits. 90,000 unique Ave number of page visits per user: 5 1200 1000 55 1000 55 400/400/400
In conjunction with new VE Website develop and launch new “Wiki” for Good Volunteer Management Practice, coproduced with Volunteer Glasgow. Developed and launched. Q3 FY17 VE Facilitate and co-produce with VIOs ‘EVOLVE’ Continuing Professional Development sessions on specific areas of volunteers management in response to identified need. (CEC Funded) 1.9 1.10 1.11 Deliver min 6 learning events attended by c. 15 orgs per session 6 sessions attended by c 15 orgs per session. 80% of participants report improved understanding in specific practice areas 2/2/2 30/30/30 VE Establish locality peer learning and support networks for volunteer managers. (CEC Funded) 1.9 1.10 1.11 Facilitate 15 ‘Inspire’ networking and peer support sessions for volunteer managers 15 sessions Average attendance 12 orgs per session. 80% of participants feel better connected and informed on volunteering practice issues. 5/5/5
VE Training in Volunteers’ management.(CEC Funded) 1.9 1.15 Deliver Min 6 courses to volunteer managers from 10 organisations per locality 60 volunteer managers attend training 80% of participants report they are better able to recruit and support volunteers. 20/20/20 OUTCOME 2: SOCIAL ENTERPRISE DEVELOPS AND GROWS Partner Service / Activity Outcome and Common Service Performance Indicators Target / Timescale 6/12/18 mth output ESE Send out 26 e-newsletters per year containing information on: ESEN news; social enterprise news; contract and trading opportunities 2.1 2.4 Newsletters distributed per year 26 annually 13/13/13 ESE Provide advice on the appropriate legal structures for new social enterprises 2.2 Social enterprises supported 15 annually 7/8/7 ESE Provide one-to-one support to new and established social enterprises and social entrepreneurs 2.2 2.3 2.4 Organisations / individuals worked with 25 annually 12/13/12 ESE Continue to facilitate a peer-to-peer support network for start-up social entrepreneurs. Deliver training to participants. 2.3 Meetings / training sessions 6 annually 3/3/3 ESE Signpost social enterprises to relevant support and incubators such as Business Gateway, TSI partners, Just Enterprise, Firstport, COSS etc. 2.3 Social enterprises signposted 20 annually 10/10/10
ESE Work with City Region Deal colleagues to clarify contribution of social enterprise, with a focus on ‘inclusion’ and contribution to an ‘inclusive enterprise zone’ DEPENDENT ON CRD TIMESCALES 2.6 2.8 2.9 Progress of City Region Deal at local authority and governmental levels ESE Develop a ‘Centre for Social Enterprise’ to enable: sector growth, economic growth and societal growth, on robust research; development of key partnerships; creation of virtual and physical spaces to meet, exchange ideas and knowledge and coproduce and learn, which are accessible to all who have a desire to effect lasting change. PROGRESS WILL BE DEPENDENT ON ADDITONAL REOSURCES SECURED 2.1-2.9 The Centre will develop as resources enable – key components will include Virtual space (via website and social media) Physical co-working and learning space Targeted support for those furthest form a ‘social enterprise pipeline’, including young people and communities with high SIMD ranking Research in collaboration with Edinburgh Universities and the SE sector
ESE IF RESOURCES SECURED Work in partnership with Edinburgh University to undertake action research of a pre-pipeline incubator 2.2 2.3 2.4 2.5 Pilot of a pre-pipeline incubator for those furthest from setting up or working in a social enterprise, targeting young people and communities interested in community led SE. Research impact of incubator on aspiring social entrepreneurs and communities. ESE IF RESOURCES SECURED Support a pilot collaboration of community centres and community spaces to explore options for a jointly owned social enterprise to create efficiency savings for consortia members 2.2 2.4 2.6 Pilot will bring together community groups and social enterprises to explore where collaborative effort could be supported by creation of a wholly owned social enterprise to generate savings in common activities such as facilities management, purchasing, HR, etc. OUTCOME 3: SECTOR ORGANISATIONS ARE WELL GOVERNED AND MANAGED AND DELIVER QUALITY OUTCOMES Partner Service / Activity Outcome and Common Service Performance Indicators Target / Timescale 6/12/18 mth output
and contractors’/funders opportunities, experience would suggest a minimum of 2 per year Website includes information feedback from policy and strategy groups thus ensuring all sector is kept up to date (website is updated when required) Refresh and re-launch Redbook Maintain and expand the Redbook (publically accessible organisations and services data base for Edinburgh) Reach of 2000 orgs 25,000 unique web visits Baseline 1500 organisations Expect to add another 600 and maintain existing entries 2000/2000/2000 12,000/13,000/12,000 1800/2100/2500 EVOC The sectors workforce has access to appropriate training and professional development 3.4 3.6 3.10 An agreed training programme is delivered Training programme is developed through feedback from the sector, development officers, funders and regulatory bodies 28 courses will be delivered 200 people will attend Overall number of courses 42 courses 200 Individuals 14/14/14 100/100/100
EVOC/All At least 6 events, seminars and workshops on issues which are relevant to the third sector will be held over the year 3.11 Including: Procurement Self-directed support Locality working – local improvement plans Planning to work in partnership to mitigate winter pressures 2017/18 Integrated children’s services plan Recruitment and retention of staff EVOC Third Sector conference Prevention commission 6 thinkSpace events focused on topics identified by local sector Average of 20 participants at each event 100 delegates to conference 5/4/5 0/100 Report September 2018 EVOC Thematic forums and networks meet regularly to share good practice and peer support. Third Sector organisations working with people require support because of Mental health issues Disability Age Children and families issues Transport and access Addiction/Misuse issues 3.5 3.9 4.3 The meetings are services effectively e.g. papers are available Agendas explicitly focus on strategic priorities, sharing good practice and reflective practice Catchment is reviewed annually Work priorities are reviewed annually 500 organisations receive notifications of meetings and relevant papers 500/500/500
Sector networks and forums meetings include sessions on regulatory compliance, quality improvement, reflecting on good practice, influencing policy and strategy locally and nationally, responding to consultations and funding opportunities EVOC The sector is informed and able to influence cross cutting policies and delivery strategies e.g. Locality working Equalities and poverty Adult Health and Social Care strategic priorities Delayed discharge/Care at Home Adult protection 3.9 3.11 4.2 4.3 5.6 These issues are on the agenda of the appropriate networks and forums EVOC hosts focus groups and consultation events EVOC disseminates discussion papers to the sector Open to Edinburgh’s Third Sector (approx. reach of 2000 orgs) who will receive notifications of meetings and relevant papers 2000/2000/2000 OUTCOME 4: SECTOR ORGANISATIONS FEEL BETTER CONNECTED AND ARE ABLE TO INFLUENCE AND CONTRIBUTE TO PUBLIC POLICY Partner Service / Activity Outcome and Common Service Performance Indicators Target / Timescale 6/12 mth output EVOC/All Collaborating with the public sector: 4.7 4.8 4.9 EVOC Chief Executive is Vice Chair of Edinburgh Partnership Board. 90% of scheduled meetings are attended annually 90% of scheduled meetings are
Via Monthly noticeboard submissions 6/6 EVOC The sector is informed and able to influence strategic priorities, adult health and social care services with particular emphasis on older peoples’ services 4.2 4.5 4.7 4.8 4.9 Support the sector to work collaboratively to develop, pilot and test solutions. Monthly Mtgs 6/6 EVOC/All The sector is informed and able to influence the development of service design reviews. 4.1-4.9 5.6 5.11 Represent sector on various short and medium term working groups e.g. review of community mental health services, Royal Edinburgh Hospital Environment and Experience Group. Attend 90% of meetings annually Attend 90% of meetings annually 1/0 ESE Network with Social Enterprise Edinburgh partners, Social Enterprise Scotland the Cross Party Group on Social Enterprise, VAS, SCVO, Senscot, Scottish Government and other key stakeholders and agencies. Attend Social Enterprise Network Coordinators Meetings 2.8 2.9 Participate in all meetings where possible. Attend one Cross Party Group annually SENC Meetings x 4 Ongoing 4 Mtgs Per year Ongoing 2/2 EVOC/ All Produce of the sector’ report (Compact Voice) 5.1-5.3 Publish collated key facts on the health of the sector 1 Annual Report (April/May) 1/0/1 ESE / All Represent the sector at the Edinburgh CSR Board 4.3 4.8 Attend meetings tbc tbc