ASP-10 Efficient responsive customer service is based on NM districts/charters calling Vendor Support for all questions and support needs. ASP-11 Account Setup information must be provided in a format provided by Teachscape unless modifications are agreed upon for new districts and charters. ASP-12 Teachscape requires that the individual with the proper authority sign all approvals and work agreements. NM PED needs to name the person responsible for written signoffs of workflow and formula/calculation requirements. Individuals are identified in project plans. ASP-13 Product training is dependent upon completion of setup and configuration of Teachscape products and services. In order to provide the most optimal training experience (materials, district training accounts) all training dates should have a three-week prior notice to the requested date. ASP-14 Teachscape will roll out next generation platform and products in July 01, 2015. ASP-15 NM will not experience loss in historical data or product functionality upgrading to Teachscape next generation products. 1.6 Government Re-organization Description: Changes in state government (executive, legislative) requires of enhancement, upgrade, and improvement activities. Probability - Med Impact - Med Mitigation Strategy: PED will work with executive, legislative leadership addressing requirements and specifications of enhancements, upgrades, and improvements. Contingency Plan: PED will schedule appointments or prepare presentations to re-acquaint the new administrators on the scopes, and previous agreements involved with enhancement, upgrade, and improvement initiatives. Changes in state and federal mandates Description: Changes in and federal mandates will change the timelines and scope of work of enhancement, upgrade, and improvement activities. Probability - Med Impact - High Mitigation Strategy: PED will work with executive, legislative leadership addressing any changes in state and federal mandates affecting enhancement, upgrade, and improvement activities in progress or to be developed. Contingency Plan: PED will schedule appointments or prepare presentations to re-evaluate timelines and scopes involved with enhancement, upgrade, and improvement initiatives. Loss of Stakeholders Description: Support from internal stakeholders (schools, districts, PED) Probability - Med Impact - High Mitigation Strategy: Engage stakeholders with the progress of the project, as appropriate.
Requests for additional work items beyond professional learning will be considered by teams, and scoped. Authorization for additional work will have to be approved. 2.3 Deliverable/ Communication Recipient Delivery Method Frequency Responsible Party Project Status NMPED Written Monthly Vendor Project Manager & Staff DoIT Monthly Project Report DoIT Email Monthly PED IT Project Manager & CIO IV&V Reports DoIT, Executive Sponsor, Steering Committee Email Monthly IV&V Vendor Weekly Project Status Project Team Members/Project Director call Weekly Bureau Team Members Advisory Forum Meeting Advisory Forum Members, Executive Sponsor Face-to-Face Bi-Monthly Project Team Members/IT Project Manager/ Program Manager Special Communication Project Manager Written or Verbal As needed Project Managers 3.0 3.1 3.1.1 Number Description BUS-1 Continue to provide online evaluation system to all NM school districts and charters consistent with and in full compliance with the evaluation requirements of PED. BUS-2 Continue to provide online evaluation system to provide analysis tools that promote not only data-driven decisions, but serve to promote reflective conversations between administrators and teachers. BUS-3 Continue to provide access to wide array of online (Learn) and face-to-face professional learning opportunities tailored to the individual needs of administrators and teachers. OBJECTIVES
Program and Project Managers N/A (NMPED Internal) 930 Currently employed by NMPED. Project Management, Interpersonal, Behavioral and Technology Management Skills. Management of the project, which includes adherence to timelines, oversight of team members, review of documentation, and collaboration with stakeholders. Application Developer (2) $600.000 2000 Vendor dependent. MS .NET web application/ MS SQL Server database development. Product documentation and application/database development. Application Developer (2) N/A Internal) Currently employed by NMPED. MS .NET web application/ MS SQL Server database development. Product documentation and application/database development. Database administrator N/A (NMPED Internal) Currently employed by NMPED. skills and MS .NET web application/ MS SQL Server database development. Oversight of application integration and application/database development.. 5.5.2 This section is not applicable. Please see the contract for all cost details.