CPS Work Plan 2016/17: Represent, Support, Develop Performance Key: Red = Urgent Action Required, Purple = Action Required, Green = Performing well Key Area: Communication Aims: Objectives/actions: Action Required: Required by: Lead Member: Date of Review & Review Comments: Keep contractors updated with important information & LPC activities Weekly bulletin Website Contractor events Respond to control of entry applications Transfer format of weekly bulletin over to Mailchimp Update website; front page, member details etc include additional details about members e.g. who is most appropriate person to contact Ensure website is regularly updated e.g. news, twitter etc Organise regular contractor update events End of Feb 2016 End of Feb 2016 Ongoing Ongoing Susie/Claire Ravi Susie, David, Claire 21/4/16 Template created in Mailchimp but not complete Exec committee have agreed to allocate some time to Ravi and Greg to complete the mailchimp template and update the website.
appropriately & efficiently Ongoing Support contractors through national changes to the sector Important updates through bulletin Contractor Engagement Monitor for latest national updates e.g. from PSNC, NPA etc & communicate with contractors SY wide contractor event planned 3rd March Ongoing 3rd March 2016 Claire, Susie Claire, Susie Ongoing Event held and was well attended Support contractors with delivery of locally commissioned services & contractual framework Support local training events Contractor visits Respond to Contractor feedback Support PMCF project Bulletin/flyers Arrange contractor visits Response to email & telephone queries Develop contractor survey to conduct annually. Analyse results to inform future strategy & workplan. ? Survey monkey Regular attendance at PMCF meetings Ongoing ASAP Ongoing Sept 2016 ongoing Susie Claire, Susie Claire, Susie Claire, Susie Claire, David Living with and beyond cancer, SCR Still to be actioned Ongoing Still to be actioned Ongoing
Raise the profile and value of community pharmacy to the public, patients/service users and their representative bodies, MPs, Councillors & HWB. Attendance at public events Contact with patient forums & health watch Presentations to patient forums MPs Councillors HWB Identify key events to attend at each committee meeting Identify key contacts & arrange initial meeting Identify opportunities/events to present at Make contact with MPs Arrange pharmacy visit CT met with 2 councillors in Jan 2016 – follow up & maintain comms DR & CT showed support at council budget setting meetings CT met interim Director of Public Health – arrange Ongoing End of Feb 2016 Ongoing End feb 2016 ongoing March 2016 All members Claire All members Claire??individual members Claire, David Claire Still to be actioned Not aware of any recently Email sent to MPs regarding funding cuts, no visits arranged as yet Follow-up email sent and further correspondence re proposed cuts CT met with Greg Fell new director of
LOC LDC Secondary Care Make contact Open invitation to attend meetings Build relationships with hospital pharmacists & technicians Potential use of PharmOutcomes to communicate discharge information to pharmacies – follow up April 2016 April 2016 Ongoing Feb 2016 Adam member to C7D awards Hit a bit of a brick wall with STH from info provided by Steve Freedman Key Area: Development & Delivery Aims: Objectives/actions: Action Required: Required by: Lead Member: Date of Review & Review Comments: Ensure that community pharmacies delivering high quality patient care & services are supported to Support local training events by commissioners Put on contractor training events Contractor visits Bulletin/flyers Organise training when needed Ongoing Ongoing ASAP Susie Claire Ongoing ?next event Still to be actioned
patients ? new LES with CCG Support evidence base for community pharmacy services. Inform PSNC of local services & success stories Share information & service development with other LPCs Explore opportunities for collaborative research with local Universities/Pharma Contact with Rosie Taylor Good links & info sharing with south Yorkshire LPCs, CPNY & Derbyshire. Improve relationships with other Acne MUR bolt-on service Ongoing Ongoing Ongoing Claire Adam Presenting at Pharmacy Show re PMCF project Ongoing Increase awareness of the value of community pharmacy Local & national promotion of services Encourage pharmacy staff & customers to share their stories/experiences PMCF C&D awards submission To advertise recent facebook and twitter campaigns in next bulletin 19th Feb 2016 12th feb 2016 Claire Susie Submission has been shortlisted for award Ongoing via bulletin Support increased use of technology Encourage contractors to Continue to support CCG & contractors with SCR rollout Ongoing Claire, Susie Current discussions with CCG about SCR support e.g. visits to
engage with new technology Explore opportunities for utilising new technology in pharmacy practice Continue to support PMCF pharmacists to access GP systems from their pharmacies Continue to support contractors with EPS Fight for access to ICE Continue to try and influence commissioners to migrate to PharmOutcomes for MAS & EHC Introduce electronic methods of obtaining feedback from contractors e.g. survey monkey Mobile technology Telecare April 2016 David individual pharmacies Governance issues are delaying access Still to be actioned Still to be actioned
Hub & Spoke Develop CPS members skills Ensure professional leadership & representation of contractors Induction of new members CO visits to existing members Complete PSNC Skills assessment Utilise PSNC courses Improve member engagement & contribution to discussions/issues in between meetings via email Assign roles & responsibilities for individual members When needed End March 2016 June 2016 Ongoing Ongoing April 2016 Claire/Susie Claire Claire All members All members David, Claire Induction documents collated and sent to new member Still to be actioned Media skills Engagement has been good following last committee meeting, a number of members gave up an evening to get together to discuss complaint Still to be actioned, although some members put themselves forward to lead on certain aspects at last meeting
Ensure that CPS employees are capable & have the skills to support the functionality of the committee. Annual employee appraisals Undertake Susie’s appraisal Undertake Claire’s appraisal Jan 2016 Jan 2016 David David Susie’s completed Jan 2016 CT has completed appraisal form and sent to DR but has not been discussed Key Area: Governance Aims: Objectives/actions: Action Required: Required by: Lead Member: Date of Review & Review Comments: Assess CPS performance Ensure CPS achieves strategic objectives Complete PSNC LPC self evaluation document Work plan to be reviewed & updated at each committee meeting Strategy to be reviewed annually Exec meetings & regular communication ???when was this last completed Ongoing Jan 2017 Ongoing Claire Still to be actioned Ongoing Budgeting Ensure good financial management of CPS funds Agree this years budget 9th Feb 2016 Greg Budget agreed Handover from Brigid to Greg complete