DEERE APPRENTICESHIPS SUPPLY CHAIN WAREHOUSE OPERATIVE APPRENTICESHIP STANDARD Deere Apprenticeships can deliver Warehouse development programmes bespoke to your organisational needs. It will improve and teach new skills to ensure that your supply chain runs effectively, meeting your efficiency targets, deadlines and will promote the importance in providing a quality service for your clients. The apprenticeship provides the foundation knowledge, skills and experience for the role of Warehouse Operative. The course has been specifically designed by employers (not academics) to meet your workforce needs and offers: The Apprenticeship Standard – with key strands of work activities relating to learners roles, such as taking deliveries, quality checks, moving and storing goods, picking for dispatch, maintaining records and safely using machinery and vehicles. Level 2 Certificate in Warehousing and Storage – delivery of this qualification using the Key Modules (listed adjacent) provides the necessary skills to develop service practitioners and achieve the Apprenticeship Standard English & Maths – those without Level 2 attainment in these areas will be supported to achieve this Employees will be tested through an End Point Assessment – a test of knowledge (using scenarios with questions), and a practical assessment to allow the learner to showcase their skills. Our unique approach to delivery means we use different training methods to meet individual needs. It is expected candidates will be in training 1 day per month, with additional work based projects. On completion of the programme your employees will receive an overall grade. Key Modules: Health & Safety Customer Service Team Working Personal Development Why Deere Apprenticeships: All modules are available through a blended learning approach of mandatory training workshops/webinars, work development, on-line learning resources and e-portfolio evidence Transparency through on-line progress tracking available for all employees Multiple dates for training workshops and webinars Co-Funding cost is £300 (includes qualification and end point assessment) or Apprenticeship Levy recovery cost of £3,000
Delivery Overview for Supply Chain Warehouse Operative Level 2 Apprenticeship (Inclusive of Level 2 Certificate in Warehouse and Storage) This course will be achieved over a 13 month period, below is an example programme. All learners have an individual learning plan to meet their exact needs, and employers can choose to change some of the optional units. Period Unit Name Length Delivery model Key modules delivered through Training Workshops 1 Induction Complete enrolment paperwork E-Portfolio/BKSB demonstration Initial assessments Assessment overview 1 Day Work Based Development Coach visit On-line English & Maths assessment Study Skills Webinar Month 2 Health, Safety and Security at Work Legislations and regulations Handling materials and equipment Mechanical Handling Equipment Pre shift Checks Safe monitoring operations Load safety and pedestrian safety Platforms, lofts and roof areas Different types of Trucks 1 Day Mandatory Offsite Training Workshop Professional discussion Short answer test Assignment Webinar support 3 Working relationships, roles and structures Roles within the Warehouse sector Career Pathways Communication Teamwork IT & stock taking Microsoft software Own IT systems Housekeeping Minimising waste & monitoring stock 1 Day Mandatory Offsite Training Workshop Professional discussion Short answer test Webinar support Month 4 Customer Service Vision, Objectives of the Who are the customers? Effective customer relations Identifying customer needs Customer enquiries Effects of poor communication & poor service Customer complaints Reporting and recording systems 1 Day Mandatory Offsite Training Workshop Professional Discussion Reflective account of dealing with complaints Webinar to support Key Modules delivered in the Workplace Month 1 Ongoing Personal Development (Personal organisation) (Developing-Self) Create PDP with SMART targets in-line with own and organisational objectives. Identify training opportunities (Being open to feedback) Within monthly Work Based Development coach visits Work Based Development Coach monthly visits Portfolio of evidence Work Observations & Testimonies Performance Review & Self Reflection Resource & Research Library and Learning Videos on our VLE Mock Tests and Feedback Other modules delivered in the Workplace to measure Skills & Behaviours
based Months 5-10 a) Operate at least One Vehicle safely and efficiently b) Use and position vehicle fitted equipment c) Safely and efficiently move, handle, pack and unpack different items d) Manage waste effectively e) Safely and efficiently load and unload items f) Select, prepare and use most appropriate packaging materials g) Use correct equipment and procedures to record receiving or stowing goods h) Use IT systems and other relevant technology and systems i) Communicate effectively with customers and colleagues j) Work effectively in a warehouse team k) Demonstrate integrity, credibility, positivity and honesty Within monthly Work Based Development coach visits Work Based Development Coach monthly visits Portfolio of evidence Work Observations & Testimonies Performance Review & Self Reflection Resource & Research Library and Learning Videos on our VLE Mock Tests and Feedback Mandatory Preparation for End Assessment Month 11 Knowledge and Behaviours test (outcomes 1) 2 hours Mandatory Offsite Training Workshop Online Test Month 11 Practical assessment (Skills outcomes) 2 hours Mandatory Onsite Training Month 12 Professional discussion on training and personal development 2 hours Reflection of apprenticeship journey Interactive discussion on End Point Assessment Month 12 Apprentice showcase (Portfolio of evidence review) 2 hours Mandatory Onsite Review End Point Assessment Month 13 End Point Assessment 1 Day Independent End Point Assessment – Knowledge and behaviours test, followed by a Practical assessment