ROP or ADA # of Contracted Participants (or Service Level) # of Enrolled (or Validated) Participants # of Participants Present at Visit The Rate of Participation or Average Daily Attendance, as calculated by the DYCD program unit. The number of participants the program is contracted with DYCD to serve. The number of participants enrolled in the program, according to the MIS system or other enrollment records. The number of participants at the program on the day of the YTD Average Utilization # Projected Outcomes # of Outcomes Achieved The number of participants the program has served to date during the current calendar year. The number of outcomes the program is seeking to achieve. The actual number of outcomes the program achieved. Overall Rating for Administrative Requirements Excellent Good Fair Poor Unsatisfactory Narrative Safety and Facility A quality program provides a safe, healthy, and nurturing environment for all participants. Indicator Definition Meets Expectations Program is accessible by public transportation Program can be safely reached by city bus or subway. Yes No Partial N/A Space and resources are suitable for the activities and services The resources and available are appropriate and sufficient for the activities and services offered. This includes retreat spaces, when needed; visual reminders of program procedures and expectations; and telephone and internet connection. Yes No Partial N/A Facility is safe and clean The program space is well-lit, safe, and clean. There are no hazards and the space is well-maintained. Yes No Partial N/A
Leadership and Management Practices A quality program hires, trains, and supervises staff who meet the needs of participants. Indicator Definition Meets Expectations Program has qualified and effective management staff on site All management staff are qualified to hire, train and supervise program staff. There are appropriate numbers of supervisors on site to maintain effective program operations and support program staff. Yes No Partial N/A Program receives sufficient administrative support and direction from administration of CBO Program has adequate administrative support from the provider organization to track participant attendance at appropriate level/frequency and maintain files Yes No Partial N/A Program receives sufficient programmatic support and direction from administration of CBO Program has adequate programmatic support from the provider organization to offer high-quality program services aligned with program goals and budget. Yes No Partial N/A Program has appropriate specialized staff, as required (e.g. social worker, education specialist) Program employs specialized staff with the required skills to meet the needs of program participants. All specialized staff maintain the required certifications and/or licensures to perform their duties as assigned. Yes No Partial N/A Program staffing patterns are flexible to mobilize support for participants when needed Program has established procedures for staffing that allow for additional staff to easily and efficiently mobilize to meet needs of participants at any point in time. Yes No Partial N/A Program has required ratio The ratio of program staff to participants at the program site meets licensing requirements. Yes No Partial N/A
Partnerships & Relationships A quality program effectively engages with partners, including parents/caregivers, schools, and community institutions. A quality program models and nurtures positive relationships among staff and participants. Indicator Definition Meets Expectations Program is responsive to and cooperative with DYCD Program staff maintain regular communication with DYCD staff and provide information as requested by DYCD. Program staff comply with all requirements set forth in contract with DYCD. Yes No Partial N/A Program recruits the target population, including participants Program has developed and successfully implemented a plan to recruit participants from the target population. Program publicizes services provided and conducts outreach to community. Yes No Partial N/A Program effectively engages, and retains participants Program meets goals for engagement and retention of target population. Program offers a variety of activities and services that engage participants and keep them on track to achieve desired goals. Yes No Partial N/A If located in a school, the program and school have regularly scheduled meetings to ensure joint planning, program evaluation and continuous improvement. Program has established a collaborative relationship with the principal and school personnel and they work together towards meeting participants' needs and maintain the quality of the program. Yes No Partial N/A Program is represented on school leadership teams or planning committees and, together with the school has established expectations about academic support and learning enrichment alignment, behavior expectations, and student outreach and recruitment Program works effectively with required partners, and other planning committees in the school. Yes No Partial N/A Program is family-friendly and provides opportunities for family involvement Program is welcoming to family members and makes family members aware of opportunities for involvement, including volunteering and providing feedback. Program provides services to family members to ease involvement, such as on-site childcare, providing meals, and holding important meetings at times that families can attend. Yes No Partial N/A reach