The following table identifies the communications requirements for this project. Type Objective Medium Frequency Audience Owner Deliverable Format Kickoff Meeting Introduce the project team and the project. Review project objectives and management approach. Face to Face Once Project Sponsor Project Team Stakeholders Project Manager Agenda Meeting Minutes Soft copy archived on project Planview site and project web site Project Team Meetings Review status of the project with the team. Face to Face Conference Call Weekly Project Team Project Manager Agenda Meeting Minutes Project schedule Soft copy archived on project Planview site and project web site Technical Design Meetings Discuss and develop technical design solutions for the project. Face to Face As Needed Project Technical Staff Technical Lead Agenda Meeting Minutes Soft copy archived on project Planview site and project web site Monthly Project Status Meetings Report on the status of the project to management. Face to Face Conference Call Monthly PMO Project Manager Slide updates Project schedule Soft copy archived on project Planview site and project web site Project Status Reports Report the status of the project including activities, progress, costs and issues. Email Monthly Project Sponsor Project Team Stakeholders PMO Project Manager Project Status Report Project schedule Soft copy archived on project Planview site and project web site Project communications may be extremely complex depending on the size and scope of the project and the number of stakeholders. A flowchart may provide stakeholders with a better understanding of the steps involved with the distribution of all project communications. If a flowchart is not needed, consider putting the process in numerical steps. The communication flowchart below was created to aid in project communication. This flowchart provides a framework for the project team to follow for this project. However, there may be occasions or situations which fall outside of the communication flowchart where additional clarification is necessary. In these situations the Project Manager is responsible for discussing the communication with the Project Sponsor and making a determination on how to proceed.
Priority Definition Decision Authority Timeframe for Resolution Priority 1 Major impact to project or business operations. If not resolved quickly there will be a significant adverse impact to revenue and/or schedule. Vice President or higher Within 4 hours Priority 2 Medium impact to project or business operations which may result in some adverse impact to revenue and/or schedule. Project Sponsor Within one business day Priority 3 Slight impact which may cause some minor scheduling difficulties with the project but no impact to business operations or revenue. Project Manager Within two business days Priority 4 Insignificant impact to project but there may be a better solution. Project Manager Work continues and any recommendations are submitted via the project change control process ** NOTE: Any communication including sensitive and/or confidential information will require escalation to VP level or higher for approval prior to external distribution. Role Name Signature Date Executive Sponsor Project Sponsor Project Manager