including dealing with payments and any support, service or product enquiries made by you information, records of your interactions with us, and marketing preferences. To arrange and manage any contracts for the provision of any services or products Contact details, transaction and payment information. Records of your interactions with us. This is necessary to enable us to properly administer and perform any contract for the provision of any services and products you have purchased from us. To send you information is included within your membership benefits package, including details about advanced ticket information, competitions and events, partner offers and discounts and any updates on [insert details of sport] Contact and membership details. This is necessary to enable us to properly manage and administer your membership contract with us. To send you other marketing information we think you might find useful or which you have requested from us, including our newsletters, information about membership, events, products and information about our commercial partners Contact details and marketing preferences. Where you have given us your explicit consent to do so. [NB. Need for consent for any direct marketing that is not included as part of any membership package.] To answer your queries or complaints Contact details and records of your interactions with us We have a legitimate interest to provide complaint handling services to you in case there are any issues with your membership. Retention of records All the personal information we collect. We have a legitimate interest in retaining records whilst they may be required in relation to complaints or claims. We need to retain records in order to properly administer and manage your membership and run our club and in some cases we may have legal or regulatory obligations to retain records. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. For criminal records history we process it on the of legal obligations or based on your explicit consent. The security of our IT systems Your usage of our IT systems and online portals. We have a legitimate interest to ensure that our IT systems are secure. To conduct data analytics studies to better understand event attendance and trends within the sport Records of your attendance at any events or competitions hosted by us. We have a legitimate interest in doing so to ensure that our membership is targeted and relevant.
For the purposes of promoting the club, our events and membership packages. Images in video and/or photographic form. Where you have given us your explicit consent to do so. [[Note: Best practice would be to obtain consents where you intend to use any images or footage of members in any promotional campaigns, particularly where there are children involved. ] To comply with health and safety requirements Records of attendance, CCTV footage and other information obtained through electronic means such as swipecard and key fob records, medical information about your health [biometric information about you, for example fingerprints, retina scans] We have a obligation and a legitimate interest to provide you and other members of our organisation with a safe environment in which to participate in sport. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. Note the potential need to obtain consent To administer your attendance at any courses or programmes you sign up to All contact and membership details, transaction and payment data. Details of any county membership and performance data. This is necessary to enable us to register you on to and properly manage and administer your attendance on the course and/or programme. To arrange for any trip or transportation to and from an event Identification documents details of next of kin, family members and emergency contacts, transaction and payment information, health and medical information. This is necessary to enable us to make the necessary arrangements for the trip and/or transportation to an event. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. Note the potential need to obtain consent To use information about your physical or mental health (including any injuries) or disability status, to ensure your health and safety and to assess your fitness to participate in any events or activities we host and to provide appropriate adjustments to our sports facilities. Health and medical information We process special category personal data on the of the “special category reasons for processing of your personal data” referred to in section 2 above. Note the potential need to obtain consent To gather evidence for possible grievance or disciplinary hearings All the personal information we collect We have a legitimate interest in doing so to provide a safe and fair environment for all members and to ensure the effective management of any disciplinary hearings, appeals and adjudications. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in