The role and importance of the functions within the business The relationship between the business functions and how these functions differ in the different types of enterprises (e.g. sole trader versus departments in large industries) Organisational resources e.g. human, physical/material, financial and information resources The interrelation between the business functions and how they operate in small, medium and big business contexts 3 27/01 – 31/01 The levels of general management and the tasks associated with each level; use this information to analyse management levels within a public or private organisation The concept of quality – (definition) Quality in relation to the various business functions o Quality in the Human Resources function o Quality products o Quality administration processes o Quality and a healthy financial function 3.57% 10.71 Informal ●Class activities ●Home activities ●Class test Textbooks/ Study Guides Newspaper articles Internet Magazines Other media
o Quality management, i.e. planning, organising, leading and controlling o Quality promotion of business image and its impact on different business structures (sole traders versus large businesses) The correlation between management and the success of business in achieving its objectives; strengths and weaknesses 4 03/02 – 07/02 2. Market environment The components of the market environment The Market (consumers/customers) Suppliers Intermediaries Competitors organisations/civil society (e.g. community based organisations – CBOs, organisations – NGOs, regulators, strategic allies and unions) Opportunities and threats faced by the business – business has no control over these factors 3.57% 14.28% Informal ●Class activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines 5 10/02 – 14/02 3. environment The various components and features of macro business environments Physical/natural environment Economic environment 3.57% 17.85% Informal ●Class activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines
6 17/02 – 21/02 Social, cultural and demographic environment Technological environment Legal and political environment 3.57% 21.42% Textbooks Newspaper articles Internet Magazines 7 24/02 – 28/02 International/global environment Institutional environment The relationship between the environments 3.57% 24.99% Informal ●Class activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines 8 03/03 – 07/03 4. of micro, market and macro environments The relationship between micro, market and macro environments. The interrelationship between features Interrelatedness within the components of the micro (internal) environment, e.g. between the functions, departments, employer and employee, etc. and the market environment, e.g. the relationship between competitors, agents, the physical environment and staff, etc. The interrelation between micro (internal business) and market environments. Business and consumers Business and suppliers Business and intermediaries Business and competitors 3.57% 28.56% Informal ●Class activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines 9 10/03 – 14/03 5. Business sectors Primary, secondary and tertiary sectors 3.57% 32.13% Informal ●Class activities ●Home activities Textbooks Newspaper articles
What is meant by primary, secondary and tertiary sectors? Classification of the various industries (nature of industries and production) into primary, secondary and tertiary sectors The difference between formal and informal sectors The difference between public and private sectors ●Class test Internet Magazines 10 – 11 17/03 – 28/03 Revision Revision of all topics covered during the first term. Informal activities ●Home activities test Summary Revision exercises All material relevant to revision Formal: Controlled test1 WEEK TOPIC CONTENT % CUM % ASSESSMENT RESOURCES DATE COMPLETED TERM 2 12 07/04 – 11/04 1. Contemporary socio-economic issues Contemporary socioeconomic issues that impact on business Inequality and poverty – definitions and impacts Inclusivity – definition, aim of inclusivity, and efforts to create an inclusive workforce Unemployment and unproductive labour force HIV/Aids (a chronic blood disease) – its effect on the business, e.g. reduction of labour force due to HIV/Aids 3.57% 35.7% Informal ●Class activities ●Home activities ●Class test Formal ●Written presentation Textbooks Newspaper articles Internet Magazines media
Gambling (include pyramid schemes, illegal gambling and money laundering) 13 14/04 –17/04 Piracy – illegal copying or reproduction of somebody’s product that affects businesses operations (include copyright, patent and trade marks – definition and meaning/relation to piracy) Counterfeiting/imitations and bootlegging(fake goods) – effect on business operations Strikes and political disturbances or labour disputes – include and lockouts Violence (e.g. caused by various forms of misunderstanding) – physical and emotional impact on the workforce, lowering levels of productivity Crime (e.g. loss of goods due to theft, corruption, abuse, hijackings, burglaries, etc.) 3.57% 39.27% Informal ●Class activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines Other media 14 22/04 –25/04 2. Social responsibility Ways in which a business can contribute responsibly towards its immediate community What is social responsibility? Definition of Corporate Social Responsibility Initiatives taken by businesses in addressing the socio-economic issues discussed; refer to current issues 3.57% 42.84% Informal ●Class activities ●Home activities test Textbooks Newspaper articles Internet Magazines Other media
15 05/05 –09/05 3. qualities Entrepreneurial qualities Entrepreneurial qualities: desire for responsibility, risk taker, perseverance, good management and leadership skills, confidence in one’s ability to succeed, high levels 3.57% 46.41% Informal ●Class activities ●Home activities test Formal ●Project Textbooks Newspaper articles Internet Magazines 16 12/05 –16/05 4. Forms of ownership Definition, characteristics, advantages, disadvantages and differences (comparison) between the following forms of ownership: Sole Proprietor Partnership Close Corporation Non-Profit Company 3.57% 49.98% Informal ●Class activities ●Home activities test Magazines Study guides Other media 17 19/05 – 23/05 Profit Companies o Private Company o Personal Liability Company o Public Company o State-owned Company 3.57% 53.55% Informal ●Class activities ●Home activities test Magazines Study guides Other media 18 - 22 26/05 – 27/06 Revision exercises Revision of all topics covered during the first two terms Informal ●Class activities ●Home activities ●Class test Summary notes Exercises All relevant materials for revision Mid-year examination WEEK TOPIC CONTENT % CUM % ASSESSMENT RESOURCES DATE COMPLETED TERM 3
23 21/07 - 25/07 1. Creative thinking and problem solving Creative thinking and its contribution towards successful and sustainable business practice Creative thinking to generate entrepreneurial opportunities and to solve business problems Problem-solving: o Research skills – finding information to assist with problem solving o Problem solving versus decision making o Problem-solving cycle: identification of the problem, definition of the problem, formulation of the strategy, implementation of the strategy, allocation of resources, monitoring problem solving and evaluation of the problem-solving process 3.57% 57.12% Informal activities ●Home activities ●Class test 24 28/07 – 01/08 Problem-solving techniques (e.g. Force-Field Analysis, Chair Technique, Empty Chair Technique, Delphi Technique, Nominal Group Technique, brainstorming, Forced Combinations, SCAMPER) o The use of indigenous knowledge to solve problems and identify business opportunities o The use of mind mapping, brainstorming and creative thinking/idea generation to 3.57% 60.69% Informal activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines Recyclable material
identify innovative and entrepreneurial business opportunities o The use of non-conventional thinking to identify innovative business opportunities o Ways in which creative business opportunities can realistically be implemented 25 04/08 – 08/08 2. Business opportunity and related factors Development of a research instrument and the assessment of needs and desires Identification of possible business opportunities (based on researched needs and desires) and the application of a SWOT analysis (strengths, weaknesses, opportunities and threats) to determine a viable business venture Generating new ideas, needs analysis/ research, identifying good ideas, market research, SWOT analysis Research instruments and data collection (e.g. questionnaires, interview structures), Protocol of conducting research (consent, prior organisational appointments, introduction of basic ethics in research and in business opportunities) 3.57% 64.26% Informal ●Class activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines audio-visual media
Lease agreement -lessor/lessee agreement Hire Purchase agreement – seller/buyer agreement Rental agreement – landlord/tenant agreement The legal implications of these contracts in different business contexts (parties, rights and responsibilities of the parties to a contract as prescribed by specific Acts in some contracts) Employment Act No 75 of 1997, Labour Relations Act No. 66 of 1995, Rental Housing Act No.50 of 1999, National Credit Act No. 34 of 2005, Consumer Protection Act No. 68 of 2008, Hire Purchase Act, Long-term Insurance Act No. 52 of 1998, Insurance Act No. 53 of 1998 28 25/08 – 29/08 5. Presentation of business information Accurate and concise verbal and non-verbal presentation (including graphs) of a variety of information Presentation of business reports with tables, graphs, diagrams and illustrations that include symbols and pictures (e.g. activities, progress, challenges and recommendations) 3.57% 74.97% Informal ●Class activities ●Home activities ●Class test guides Newspaper Tables and pictures Scrap book Internet/ PowerPoint term
Verbal presentations with support materials (handouts, transparencies, slides, charts, models, etc.) Definition of the different audio-visual aids Design and layout of a presentation using different aids(e.g. show how to prepare/set out a poster and handouts Presentations Magazines Other media 29 01/09 – 05/09 6. Business Plan A business plan (including a financial analysis) that can be implemented (financial viability business plan) Business plans (including financial analysis) based on identified business opportunities Analysis of environmental factors Components of the Business Plan Cover page and index (includes name of business) 3.57% 78.54% Informal ●Class activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines Example of a business plan 30 08/09 – 12/09 Executive summary Description of the business o The long-term objective, mission and vision of the business o The structure of the business (ownership) o The product/service o Legal requirements of business, e.g. license 3.57% 82.11% Informal activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines Example of a business plan
31 15/09 – 19/09 SWOT analysis Marketing plan o Market research; o Marketing mix, the 7 Ps: price, product, promotion, place, people, physical environment and process Competition 3.57% 85,68% Informal ●Class activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines Example of a business plan 32 - 33 22/09 - 03/10 Revision exercises Revise topics covered during the term. Informal ●Class activities ●Home activities ●Class test Summary notes Exercises All relevant materials for revision Formal: Controlled Test2 WEEK CONTENT % CUM % ASSESSMENT RESOURCES DATE COMPLETED TERM 4 34 13/10 – 17/10 1. The concept of self-management and a discussion on how it is relevant in a business context Time management, personal goals, definition of success and a balanced lifestyle (e.g. balancing work with relaxation) Development of a professional image (e.g. neatness of work, presentations) and access to resources to assist with professional image 3.57% 89.25% Informal activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines media 35 20/10 – 24/10 Personal analysis of strengths, weaknesses, talents and interests 3.57% 92.82% Informal activities Textbooks Newspaper
Discussion of the following concepts: self-knowledge, stress management (concepts of stress management), adaptability, etc. ●Home activities ●Class test articles Internet Magazines media 36 27/10 - 31/10 2. Relationship and team performance Ways in which people need to work together to accomplish business objectives; discuss factors that can influence these relationships (e.g. prejudice, beliefs, values and diversity) Understanding business objectives (e.g. profit, productivity, service) Interpersonal relationships in the workplace (e.g. different hierarchies, management levels, the importance of each individual in achieving business objectives) 3.57% 96.39% Informal activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines Other media 37 03/11 – 07/11 Personal beliefs and values and how they influence business relationships (e.g. prejudice, discrimination, equity, diversity) Criteria for successful and collaborative team performance in a business context and assessment of a team against these criteria Working in a team to accomplish business objectives, e.g. clear objectives and agreed goals, openness, mutual respect, support and mutual trust, members committed to achievement, sound 3.57% 99.96% = 100% Informal activities ●Home activities ●Class test Textbooks Newspaper articles Internet Magazines media