PROGRESS DESCRIPTIONS Progress is measured on the actions of the Council Plan as follows: Completed – 100% of the action has been completed and/or a report adopted by Council. Significant Progress – more than 75% of the action has been completed and/or a draft report has been presented to the Executive Management Team (EMT) for consideration. Some Progress – less than 75% of the action has been completed. No Progress – the action has not commenced at this stage. Deferred – the action has been delayed due to unforeseen circumstances. In these cases, reasons why the action has been delayed will be provided. COUNCIL’S ROLE The role Council has in contributing to the community expectations (strategies) can be defined as one or more of the following: Statutory Authority – Council has a legislated responsibility under Victorian law to ensure compliance and delivery of services related to these community expectations. Service Provider – Council is a leading provider of services which support these community expectations. Responsibility for providing these services is often shared between Council and other government agencies, non-for-profit organisations and commercial businesses. Facilitator – Council facilitates, partners and with other service providers to achieve these community expectations. Advocate – Council’s primary role is to advocate on behalf of (and represent) the community to levels of government, service providers and business organisations around these community expectations. trial trial
The co-location of the HGLC-Craigieburn preschool and library facilitated visits by children and alternative learning sessions such as story time and literacy activities. Preschools within the municipality continued to have bilingual storytelling opportunities within their services. Council explored opportunities to create a bush kinder, which is a model that operates from local parks and encourages children's knowledge of and appreciation for the natural environment. This model will be further explored in 2018/19. Provide ongoing ‘Access and Diversity’ professional development and training opportunities to staff across all libraries, childcare and preschool centres. Community Services Completed An organisational survey to determine specific skill gaps and identify needs across Council departments was completed and presented to the Hume Disability Social Inclusion Committee. Information gathered from the survey will be used to identify specific training needs to equip staff in dealing with disability related matters. attended professional development training around diversity including, Children with Additional Needs, Trauma Informed Practice, Gender Stereotypes and the Impact on Family Violence, Play Deficit Disorder, a Refugee and Asylum Seeker Workshop, and sessions with the Victorian Aboriginal Community Services Association – to engage Aboriginal communities and families. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role Young children are developed into confident learners from birth and have access to high-quality education Advocate, Facilitator, Service Provider Action Division Progress Description of Progress Continue to deliver a range of early childhood literacy and learning programs including: iTots, makerspace and bilingual story time. Community Services Completed Early childhood literacy and learning programs in 2017/18 included: The new Bilingual Storytime Program was introduced in July 2017 in collaboration with VICSEG.
classes, with funding to be made available through Community Hubs Australia. Formal training courses conducted included Food Handling, Barista Training, Certificate III in Children’s Services, Education Support courses and First Aid, Skills First English as an additional language (EAL) and Cook for Work. Informal training courses were also held including cooking, cake workshops, healthy meal workshops for parents and volunteers, sewing and floristry. Since 1 July 2017 there were 1,027 volunteering sessions held at hubs, playgroups, events and parent engagement and community gardens. Over 50 people volunteered in Hub programs since 2015, including the Healthy Start Breakfast program, with 15 volunteers gaining employment. In March 2018, an event to thank volunteers and the program sponsors of the Healthy Start Breakfast program was held. Child minding funds were made available for Hume Hubs through Community Hubs Australia to support participants in English language learning or skill development. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role Young children are developed into confident learners from birth and have access to high-quality education Advocate, Facilitator, Service Provider Action Division Progress Description of Progress Participate in the National Governance Structure and provide local representation. Community Services Completed Council participation and representation in 2017/18 included: Attendance at the National Community Hubs conference and delivery of four presentations. Participation in the National Community Hubs Demographic Census. This was held in November 2017 and surveyed all people in hub programs and activities. The results for the Hume Community Hubs will be available in 2018/19.
an opportunity for Hume staff to gain valuable leadership experience. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 1.1.4 The learning, economic, social and recreational aspirations of all residents are supported, including the provision of high-quality libraries and learning centres Service Provider, Advocate Action Division Progress Description of Progress Complete the design and commence construction of the HGLC-Sunbury, including ongoing engagement with key stakeholders. Community Services Completed Progress on the design and construction of the HGLC-Sunbury included: The design process and tender for the HGLC-Sunbury was completed. A builder was appointed and construction commenced. The Sunbury Library Service was relocated to the Youth and Library Service Centre, Sunbury. The former Sunbury Library building was demolished. An event to mark the start of construction was held on 26 February 2018 and Mayor Cr Geoff Porter joined Mr Josh Bull MP, State Member for Sunbury, to turn the first sod on the new facility. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 1.1.5 Local employment pathways are developed through accessible training and learning opportunities Facilitator, Advocate, Action Division Progress Description of Progress
COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 2.2.1 The safety and wellbeing of people and property is enhanced through well designed buildings and public spaces and safe, respectful behaviour within Hume’s community Statutory Authority, Service Provider, Facilitator Action Division Progress Description of Progress Undertake a review and audit of the Municipal Emergency Management Plan (MEMP) and sub-plans. Sustainable Infrastructure and Services Completed The Municipal Emergency Management Plan, Municipal Fire Management Plan and relevant sub plans reviews for 2017/18 were completed and approved by the Municipal Emergency Management Planning Committee (MEMPC) and Vic SES. Review accessible emergency evacuation information and kits for Visual, Hearing Impaired and Multicultural community. Sustainable Infrastructure and Services Completed The Emergency Resource Centre (ERC) Kits are updated twice a year, before and after the Summer Season. As part of the kit, Council has signage and information available in written format and in a number of different languages (based on Hume’s demographics). Interpreter and visually impaired services will be provided, as required. The ERC facility planning also has dedicated areas for prayer rooms and quiet spaces for those in need. These services were built into the ERC standard operating guidelines and identified in the ERC facility layout map. The guideline also has a list of dietary needs for different cultures during emergencies, based on the North West Metropolitan Region Collaboration ERC Standard Operating Guidelines. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 2.2.1 The safety and wellbeing of people and property is enhanced through well designed buildings and public spaces and safe, respectful behaviour within Hume’s community Statutory Authority, Service Provider, Facilitator Action Division Progress Description of Progress
To date, 1,896 students from 12 secondary schools have or will complete the program in 2018. A Fit to Drive Student Leaders Forum is being planned for late 2018. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role The safety and wellbeing of all residents are protected through initiatives which promote respectful relationships and address issues of violence within the family and broader community Facilitator, Advocate Action Division Progress Description of Progress Continue to implement initiatives that raise awareness of the impact of family violence and encourage respectful relationships, including working with: Sporting Groups Young People Cultural / Community Groups leaders. Community Services Significant Progress Initiatives to awareness of the impact of family violence and encourage respectful relationships included: Council became a signatory to the Building a Respectful Community Strategy 2017 - (Women's Health in the North). As part of Community Safety Month (October 2017), Week Without Violence events were held at the Broadmeadows Community Hub and the Homestead Community and Learning Centre (Roxburgh Park) in partnership with Dianella Community Health. These sessions were well attended by a diverse range of people. Council established a Gender Equality Working consisting of senior representation throughout all areas of Council. The group developed a gender equity information fact sheet and is working to develop a Gender Equity Action Plan and staff survey. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role
SUMMARY OF PROGRESS FOR THEME 3 1 JULY 2017 – 30 JUNE 2018 STRATEGIC INDICATORS TO 30 JUNE 2018 Strategic Objective 3.1: Foster socially connected and supported communities Indicator Target 2017/18 Result Percentage of community who believe it’s a good thing for a society to be made up of people from different cultures Target by 2020/21 = 85% 81.1% (Source: Hume Community Indicators Survey 2016/17) Percentage of community who are involved in sporting and/or community groups Target by 2020/21 = 50% 45.5% (Source: Hume Community Indicators Survey 2016/17) Satisfaction with community facilities Target by 2020/21 = 58% 45.4% (Source: Hume City Council, Community Satisfaction Survey 2017/18) Strategic Objective 3.2: Strengthen community connections through local community events and arts Indicator Target 2017/18 Result Average overall community satisfaction rating for Council led events and festivals Target by 2020/21 = 90% Overall community satisfaction rating for 2017/18 events season was 78.4%.
COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 3.1.1 Social cohesion and community connectedness is strengthened by supporting and building the capacity of local community groups Facilitator Action Division Progress Description of Progress Continue the Community Grants Program and undertake initiatives that promote and support a wide variety of community groups. Community Services Completed The 2017 Community Grants Presentation Evening was held on 13 December 2017 with over 350 people in attendance. Successful recipients presented on their achievements and learnings. Community chat sessions were held in Sunbury on 18 March, Craigieburn on 12 May and Broadmeadows on 15 May 2018 to support grant recipients, share information and identify support needs for groups to become sustainable and/or to grow. Approximately 30 groups attended each event. The 2018 Community Grants Program commenced with information sessions and application support sessions offered in Craigieburn, Broadmeadows and Grant writing workshops were held in Craigieburn and Broadmeadows in May 2018. Applications for the 2018 Community Grants Program closed on 20 June 2018, with 146 applications received. Expand the use and integration of Smarty Grants for all Council grants programs (where appropriate) to improve awareness and accessibility of grant programs. Community Services Completed Hume Arts Awards, Education Scholarships and Broadmeadows Street Festival Grants were transitioned to the online Smarty Grants application/assessment system. Further support to Council departments to explore the transition process will be ongoing. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 3.1.1 Social cohesion and community connectedness is strengthened by supporting and building the capacity of local community groups Facilitator
The provision of play-spaces and local amenities including public toilets and drinking fountains The mowing of nature strips and reserves that Council is responsible for Service Level Agreements for maintenance. Actions of the plan cover the provision, development and maintenance of parks and open spaces including: Reviewing and developing new service levels for the provision and development of open space (Council's Open Space Strategy) including an integrated Urban Forest Approach Implementation of new interim operational service levels in parks and open spaces A review of all land managed by Council (and any agreements in place) on behalf of others A parks activation program to get people regularly using parks and open spaces. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 4.2.3 Healthy and active communities are encouraged by providing high quality and well-maintained streetscapes, public parks and open spaces Service Provider, Advocate Action Division Progress Description of Progress Undertake playspace and amenity upgrades at Council and reserves including: Peterlee Court Reserve, Craigieburn Overton Reserve, Greenvale Neil Street Reserve, Sunbury Tangemere Avenue Reserve, Tullamarine Eyre Street Reserve, Westmeadows Kevin DeLaine Reserve, Dallas. Planning and Development Significant Progress Community engagement activities, amenity upgrades and concept designs were completed for playspaces at all the reserves. Upgrade were completed at Peterlee Court Reserve, Craigieburn. Detailed design is finalised for construction at all the other sites with works to commence in 2018/19.
Action Division Progress Description of Progress Review and undertake the biennial Community Satisfaction Survey. Communications, Engagement and Advocacy Completed Fieldwork for the Community Satisfaction Survey was completed with 600 community members participating via either an online survey or telephone interview. A report on the findings from this survey was presented to the Council Planning Weekend in February 2018. Investigate and pilot an online participatory budgeting process to inform future Council priorities and budget development. Communications, Engagement and Advocacy Completed The Hume Budget Simulator was developed and launched as part of engagement for the 2018/19 Council Plan and Budget to increase community participation in budgeting and priority setting processes and to allow residents to provide feedback on a range of community-facing services provided by Council. The online participatory budgeting tool was first made available to the public from December 2017 and promoted online, in Council publications and at community events. Interim results were presented to the Council Planning Weekend in February 2018. The Budget Simulator remained open until April 2018 when the Draft Council Plan and Draft Budget were released with 129 residents submitting feedback. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 5.2.1 Community and stakeholders are actively encouraged and empowered to be involved and participate in decision making processes at Local, State and Federal government levels Advocate, Facilitator Action Division Progress Description of Progress Increase community awareness and understanding of Council services, budgeting processes and capital works planning. Communications, Engagement and Advocacy Completed To increase community awareness and understanding of Council services, budgeting processes and capital works planning, the following was undertaken:
The recycled road built with plastic bags and glass, an Australian First, was promoted through a variety of channels including a media event. COMMUNITY EXPECTATION (from Hume Horizons 2040) Council’s Role 5.2.3 Hume’s community is empowered and engaged in community life through the timely communication of information about services and key topics Service Provider, Facilitator Action Division Progress Description of Progress Review and update service-specific strategic communications for the year ahead. Communications, Engagement and Advocacy Completed Service-specific communications plans were developed as needed and continued to be reviewed and actioned accordingly. Plans to promote Council's major events and festivals were completed and Pets in Hume implemented. Communication plans for Leisure Centres, Waste and Parking in Narrow Streets were also developed.