11(2) Trend information Mandatory 32 11(3) Significant changes in nature of principal functions/ services Suggested Not applicable 11(3) Performance of purchaser/provider arrangements If applicable, Not applicable 11(3) Factors, events or trends influencing departmental performance Suggested 6–10 11(3) Contribution of risk management in achieving objectives Suggested 20 11(4) Social inclusion outcomes If applicable, mandatory 6–10, 19–31 11(5) Performance against service charter customer service standards, complaints data, and the department’s response to complaints If applicable, mandatory Not applicable 11(6) Discussion and analysis of the department’s financial performance Mandatory 33–38, 11(7) Discussion of any significant changes from the prior year, from budget or anticipated to have a significant impact on future operations. Mandatory Not applicable 11(8) Agency resource statement and summary resource tables by outcomes Mandatory 101 12 Management and Accountability Corporate Governance 12(1) Agency heads are required to certify that their agency comply with the Commonwealth Fraud Control Guidelines. Mandatory iii 12(2) Statement of the main corporate governance practices in place Mandatory 34–35 102
12(3) Names of the senior executive and their responsibilities Suggested 18 12(3) Senior management committees and their roles Suggested 17 12(3) Corporate and operational planning and associated performance reporting and review Suggested 34 12(3) Approach adopted to identifying of significant financial or operational risk Suggested 35 12(3) Policy and practices on the establishment and maintenance of appropriate ethical standards Suggested 35 12(3) How nature and amount of remuneration for SES officers is determined Suggested 35 External Scrutiny 12(4) Significant developments in external scrutiny Mandatory 100 12(4) Judicial decisions and decisions of administrative tribunals Mandatory 100 12(4) Reports by the Auditor-General, a Parliamentary Committee or the Commonwealth Ombudsman Mandatory 100 Management of Human Resources 12(5) Assessment of effectiveness in managing and developing human resources to achieve departmental objectives Mandatory 36 12(6) Workforce planning, staff turnover and retention Suggested 36, 37 12(6) Impact and features of enterprise or collective agreements, individual flexibility arrangements (IFAs), determinations, common law contracts and AWAs Suggested 38
procurement, 99 professional development, 21 online modules, 23 Qstream, 23 profile of 36–7 programs, 17 prostate cancer, 26 information and resources, 30 support groups, 30 Prostate Cancer Foundation of Australia (PCFA), 30 psychosocial support, 23, 30 publications, 28 see also information and resources; online information and resources published papers, 27 purchasing, 102 Q Qstream, 23 quarterly reporting, 34 R Ralph Lauren Pink Pony Campaign, 29 Reconciliation Action Plan, 38 Regional Cancer Centres, 21 regional communities see and regional communities Registered Training Organisations, 23 remuneration senior executive, 35 staff, 37 Remuneration Tribunal, 13, 35 Report to the nation—breast cancer 2012, 26 research, 21, 24, 26–27 published papers, 27 Research and Data Advisory Groups, 103 research priorities, 24 resource statement, 101 resources see information and resources resources for outcomes, 101 review Advisory Council Chair’s, 12–13 CEO’s, 6–10 risk factor awareness, 22, 23, 27, 30 risk management, 20, 34, 35 role and functions, 16 Roper, Ms Glenys, 18 Royal Australian College of General Practitioners, 22 rural and regional communities, 21 information and resources, 23, 27, 28 S salaries, 37 scholarships, 29 scientific papers, 27 seminars see forums, seminars and workshops senior management committees, 18 senior management team, 34 Shared care demonstration project, 21 social inclusion, 99–100 social media, 28, 31 spaced education, 23 staff, 36–37 stakeholder engagement, 20, 27 Starting the conversation breast cancer publication, 22 statistics reports, 25, 26 Stay in Touch program, 21 strategic planning, 34 strategies, 21 Supporting people with cancer Grant initiative, 28 symptoms awareness, 22, 23, 28, 29, 31 T tendering see procurement the trainer’ sessions, 23 training and development, staff, 38