Keep skin and refreshed. Dry Dry skin suffers from a lack of moisture, to feel tight and is characterized by fine lines and winkles. Pores are almost invisible. Nourishing moisturizers with vitamins and botanicals. Anti-Aging Products Oily Skin is thick and firm in appearance. Pores look enlarged and skin is prone to occasional blemishes and feels oily to the touch. Gentle, thorough cleansing. Daytime protective moisturizer with gels and/or lotions. Botanicals and antiseptic products. Questions to Define Skin Use these questions in addition to your observation of your customer's skin to define her skin type. Your customer will usually be able to quickly guide you to her skin type. QUESTION DRY NORMAL/COMBINATION OILY Do you break out? Rarely Occasionally Frequently Do you have blackheads? Few or none Few in T-zone Frequently What do your look like? Nearly invisible Visible in T-Zone Enlarged How does your skin look one hour after cleansing? Dry and Slightly tight for first 1/2 hour; some oil in T-zone by end of hour Shiny Do you have facial Showing signs around eyes, lips and forehead A few around eyes Rarely
Lead Distribution Policy Leads are a reward for Leaders who excel in building their business according to a Company-established model for long-term success. Leads are given to Leaders at the sole discretion of management based on their overall performance as a Leader. The role of a Leader in our success model includes: Thoroughly knowing the product. Successfully and consistently selling the products through personal beauty appointments and Beauty Hours Consistently sponsoring Holding regular trainings for team members on selling and sponsoring Motivating and communicating with Consultants through regular trainings, email bulletins, conference calls and other means Exemplifying the Company’s philosophy Lead distribution is based on each Leader’s accomplishment of the above criteria which will be evident when evaluating key indicators such as personal sales, recruiting and retention and skin care percentages. All Leaders will be asked to complete a Leader Success Log and participate in a coaching call each month for the purpose of accelerating one’s success and determining continued lead eligibility. If, in management’s view, the Leader is not meeting one or more of the success criteria, the Leader will be no longer receive from the Company. Monthly Cut-Off By Phone: For orders placed by phone, the cut-off for receipt is at (Eastern Standard Time) on the last business day of the month. Postmarks are not valid. $10.00 phone fee. By Fax or ME DIRECT: For orders or applications submitted by fax processed on COLOR ME DIRECT, the cut-off is (Eastern Standard Time) on the last calendar day of the month. $3.00 fee. Important Note: Whenever it becomes necessary for a Customer Service Representative to contact you regarding your being incomplete, funds not available, etc., you will be charged the $3.00 administrative fee. In addition, your order may not be processed in time to count towards your monthly order volume unless you respond timely and resolve the problem. All commission checks are mailed to Consultants by the 15th day of the following month. Returns Returns due to cancellation of Consultant Agreement: If for any reason a Consultant Agreement is canceled, and the Consultant wants to return product inventory, she must get authorization from Customer Service. No merchandise may be returned without authorization. All products MUST BE resalable and currently sold product to qualify for return. (If product is part of a promotion, kit or pack, it can only qualify for return if the entire promotion, kit or pack is returned in acceptable resalable condition.)