overall service - no significant change from the 78% result in 2016/17. Results for 2017/18 are as follows: Satisfied Sample % Satisfied District Doncaster 369 480 77% Barnsley 307 400 77% Rotherham 314 406 77% Sheffield 425 540 79% FORCE 1,415 1,826 77% User Group Burglary Dwelling 519 579 90% Vehicle Crime 423 601 70% Violent Crime 473 646 73% Service Aspect Ease of Contact 1,129 1,252 90% Actions Taken 1,324 1,816 73% Follow Up 1,143 1,811 63% Treatment 1,668 1,826 91% FINANCIAL PERFORMANCE Revenue Outturn The Force’s budget for 2017/18 was approved by the PCC in February 2017, funded from a combination of government grant, income raised from council tax and reserves. The police grant reduction of £2.5m was more than offset by an increase in the council tax base and a
2016/17 2017/18 £000 £000 Employee Costs 216,980 235,128 Premises Costs 7,295 7,215 Transport Costs 3,889 3,664 Supplies and Services Cost 14,753 15,945 Agency 18,577 22,696 Capital Charges & Impairment of Assets 30 78 Income - (3) Cost of Services 261,524 284,723 Intra-Group Adjustment (299,563) (311,248) Net Cost of Policing Services (38,039) (26,525) FINANCING AND INVESTMENT INCOME AND EXPENDITURE 31 March 2017 31 March 2018 £000 £000 92,865 Pensions interest cost and expected return on pensions assets 86,285 92,865 Total 86,285 CURRENT LIABILITIES 31 March 2017 31 March 2018 £000 £000 3,780 Other entities and individuals 3,325 3,780 Total 3,325 LONG TERM LIABILITIES 31 March 2017 31 March 2018 £000 £000 3,280,582 Pension Liability 3,287,024 3,280,582 Total 3,287,024
Legacy Issues (AGS 2017/18) Whilst the is clear on the operational aspects of CSE and the aftermath of Hillsborough, the financial implications, though uncertain, are significant. These will potentially have a destabilising effect on the finances of the Force. DCC The Force has been notified of claims in relation to Hillsborough (relating both to the day and to misfeasance in public office). Claims have similarly been notified in relation to Child Sexual Exploitation (CSE). In addition the Force is obliged to contribute to the costs of the National Crime Agency (NCA) investigation into CSE. In all instances, the Home Office is being regularly updated and discussions are being held with the external auditors to ensure that potential liabilities are appropriately accounted for. This said there is a great deal of uncertainty in relation to the timing and probable costs to be incurred by the Force and the extent to which Home Office financial assistance will be available. Amber Key to “Status” ratings as reported to JIAC on 27th September, 2016: Green: successful implementation of the actions appears probable and there are no major issues that at this stage appear to threaten delivery significantly. Amber: successful implementation of the actions appears feasible but existing issues require significant management attention. These appear resolvable and, if effectively addressed, should allow delivery. Red: Successful delivery of the project is in doubt. There are major risks or issues apparent in a number of key areas. Urgent action is needed to ensure these are addressed, and to determine whether resolution is achievable.