P A T I E N T I N F O R M A T I O N Campuses St Luke’s Campus 24 Lyttleton Street Launceston TAS 7250 T: (03) 6335 3333 F: (03) 6335 3388 Specialities – St Luke’s Campus General medicine ENT surgery Dental/oral & maxillofacial Day surgery Mental Health & Wellbeing Unit Palliative care Oncology Orthopaedics studies On-site Specialist Consulting Rooms St Vincent’s Campus 5 Frederick Street LAUNCESTON TAS 7250 T: (03) 6332 4999 F: (03) 6334 0472 Specialties – St Vincent’s Campus General Medicine General Surgery Day Surgery Urology Gynaecology Vascular Surgery Plastic Reconstructive Surgery Oral Faciomaxillary Colorectal Surgery Endoscopy Rehabilitation Unit Women’s Health Unit Post Operative Care Unit On-site Specialist Consulting Rooms
P A T I E N T I N F O R M A T I O N THE MARY POTTER STORY The “Calvary” and “Little Company of Mary” are part of the story of Mary Potter, founder of the Little Company of Mary. Her story is an integral part of our ongoing history. Mary’s world view and social position were limited by her sheltered life and limited education, but the misery of the 19th century drew her to care for those who were its loneliest souls. She wished to become as God’s reflection, to bring to each person she met, an understanding of their essential beauty and intrinsic value as part of the human family of God, worthy of all love and respect. Her motivation was to live in spirit with Mary, the Mother of Jesus, who stood by her dying son, Jesus, on the cross of Calvary. This vision ignited her dreams. Mary grew up during a time in England when inequality was prevalent, social life a turmoil and poverty a way of life. Mary’s whole life was ravaged by ill health resulting in long periods of isolation and inactivity. At one stage she underwent an operation for cancer on the kitchen table without the aid of anaesthetic. She was familiar with suffering in other areas: the way forward towards her dreams was at every turn hampered by bureaucracy. She was without support and co- workers were hard to find. But the vision to establish a group of like-minded women in church drove her on despite the opposition from every quarter. Mary persevered until in 1877, the first foundation of what would become the Little Company of Mary was formed in Nottingham, England, in a derelict stocking factory where Mary and her sisters slept on straw on benches in the chapel. From here, the sisters went out to the hovels and alleyways to nurse the sick and dying. Mary wished her sisters to be recognised as professional nurses – an ideal that was far from the accepted one at the time. With values so powerful they would not only impact her world but travel on into the future of our own day the Little Company of Mary grew steadily. The Sisters arrived in Australia in 1885 – establishing hospitals, nurses training schools, outreach and other services of care and support for those in need, Our hospitals are the present- day chapter of the Mary Potter story. 9
P A T I E N T I N F O R M A T I O N Be assured that… Calvary wants to resolve your concerns to your satisfaction You can expect any complaint to be dealt with quickly and fairly Your complaint will not adversely affect the service you receive Your complaint will be handled with complete confidentiality You have the right to an advocate An advocate is someone who can work and speak on your behalf at your direction. It is your responsibility to obtain an advocate Smoking Calvary provides a smoke free environment. Only patients with exemption forms signed by their treating doctor are allowed to smoke in areas designated for that purpose. Please talk to your admitting Doctor if you require nicotine replacement treatment during your stay in hospital. Students – Medical, Nursing and Allied Health Calvary supports medical, nursing and allied health student education. Medical, nursing and/or allied health students may be present during your hospital stay. If you do not wish students to be involved in your care, please advise nursing staff. Taxi There is a complimentary taxi telephone located in the foyer on both Campuses. Telephones Each bed is supplied with a personal telephone for your convenience. For all calls dial 0 first. Television and Radio Please refer to the separate guide for television and radio channels. Therapeutic Heat Devices The use of hot water bottles and heat packs is not permitted. Gel packs, the preferred form of heat therapy, will be supplied by Calvary. Visiting Hours Please be aware that the following is a guide only and visiting may be restricted due to patient needs and ward activity. General Wards - 11.00 am to 8.00 pm each day. A rest period is encouraged between 12.00 pm and 2.30 pm and may be enforced. Birchall Meares Unit (St Vincent’s Campus) - 2.30 pm - 4.30 pm and 6.00 pm to 8.00 pm. No visitors are permitted during the rest period of pm to 2.30 pm. Unrestricted visiting for immediate family members unless otherwise advised by staff. If children are visiting the hospital, parents are asked to ensure they are closely supervised at all times. Volunteers Calvary Volunteers are a valued part of our service. They give freely of their time to support and enhance the service to patients, their families, friends, staff and the community. The Volunteers complement the efforts of staff. 17