8. Managers affect society directly with their decisions regarding the use of resources. True False 9. Management teaches people not yet in positions of authority how to lead coworkers, solve conflicts between them, achieve team goals, and thus increase performance. True False 10. The essential tasks of management include planning, organizing, leading, and controlling. True False 11. Leading is the process that managers use to select the goals for the organization. True False 12. As a part of planning, managers establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals. True False 13. Strategies are a cluster of decisions concerning what organizational to pursue, what actions to take, and how to use resources to achieve these goals. True False 14. Planning strategies is a simple and straightforward process, since it is done under circumstances when the result is known and assured. True False 15. A low-cost strategy allows an organization to attract customers by selling goods of inferior quality at a very low price. True False 16. Categorizing people according to their salary into various departments of an organization is known as organizing. True False 17. During the planning process, managers lay out the lines of authority and responsibility between different individuals and groups. True False
18. Managers engaged in the controlling function of management energize employees and ensure they understand their role in achieving organizational goals. True False 19. An outcome of the controlling function should be the ability to measure the organization's performance accurately. True False 20. First-line managers are responsible for the daily supervision of the nonmanagerial employees who perform the specific activities necessary to produce goods and services. True False 21. First-line managers typically supervise middle managers. True False 22. Top managers are responsible for the performance of all departments. True False 23. The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager’s position in the managerial hierarchy. True False 24. The amount of time that managers planning and organizing resources decreases as they ascend the hierarchy within the organization. True False 25. The lower a manager's position is in the organization's hierarchy, the lesser time she spends in leading and controlling the first-line managers of the organization. True False 26. The ability to distinguish between the and the effect of a problem in an organization is an important part of the technical skills of a manager. True False 27. Top managers require the least conceptual skills because their primary responsibilities are planning and organizing. True False
95. _____ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities. 96. A group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities is known as a: 97. is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors. 98. The four building blocks of _____ are superior efficiency; quality; speed, flexibility, and innovation; and responsiveness to customers. 99. _____ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company’s resources and allow it to survive and eventually prosper. process of creating new products that customers want is called: