3.6 Establish, maintain and support the success of targeted recovery focused satellites across the borough. 3.7 Work in collaboration with local leadership teams to ensure internal and external audits processes are adhered to. 3.8 To work with the leadership team to identify and develop additional capacity and referral pathways 3.9 Ensure all service users are fully risk assessed and risk management is effectively delivered. 3.10 Conduct regular practice observations and ensure feedback and learning is implemented in future practice for volunteers and peer mentors. 3.11 Ensure the successful delivery of Recovery in Action programmes including a motivational course (NOVA), Peer Mentor training (OCN Level 2 Award in Peer Mentoring), self-employment training (SEEDS) and employability training (GSB into Work including OCN Level 2 Award in Self Development). 3.12 Recruit and train a quota of volunteers, peer mentors and service user representatives 3.13 Map resources, networks and services that support service users and keep this information up to date 3.14 Develop a Recovery guide in partnership with the independent service user group twice a year 3.15 To arrange and facilitate with the local leadership team quarterly ‘Meet the Stakeholder’ events for VCS organisations 3.16 To arrange and facilitate with the local leadership team monthly stakeholder introduction open days 3.17 Providing training to VSC organisations in the borough 3.18 General accountabilities To be an active and positive member of the team To participate constructively and positively in staff and other meetings to promote and support communication channels within the organisation To comply with WDP’s policies and procedures To comply with all health and safety policies and guidelines, taking responsibility for your own safety, that of colleagues and others as applicable. To comply with Infection Prevention and Control policies To observe professional integrity in relationships with all stakeholders To all information acquired as a result of your employment at WDP as confidential, complying with all relevant policies and procedures.
1.8 Understanding of the changing and dynamic environment within which we deliver D A/I 1.9 A relevant and recognised professional qualification D A/I 1.10 Experience of Service improvement through robust management structures and effective line management D A/I 2. Abilities and skills 2.1 Ability to complete all WDP mandatory training and qualification E A/I 2.2 Ability to deliver successful outcomes for service users within a challenging performance driven environment E A/I 2.3 Excellent interpersonal and people management skills, evidenced through appropriate training and experience E A/I 2.4 Proven ability to develop and work with a range of partners. E A/I 2.5 Ability to manage change successfully in a way that prioritises the needs of service users. D A/I 2.6 Ability to liaise and work in partnership with a wide range of professionals and agencies. E A/I 2.7 Ability to communicate complex information to individuals and groups in a way that is easily understood. E A/I 2.8 The ability to work collaboratively with others (internally and externally). E A/I 2.9 A high degree of personal IT competency as well as excellent verbal and written communication skills. E A/I 2.10 An ability to keep abreast of the developments in WDP’s of operation and to share those developments with team members. E A/I 3. Working within WDP’s framework of commitments to employees
4.9 Service User Focus E A/I 5. Equality, diversity, vision, mission and values 5.1 An empathy for and understanding of our mission, vision and values. E A/I 5.2 Commitment to equal opportunities and overcoming barriers to diversity and equality. E A/I 5.3 Experience of working with people from a range of social, cultural and ethnic backgrounds. E A/I 5.4 Experience and commitment to supporting and working within diversity awareness environments. E A/I 6. Circumstances 6.1 Able to travel as required for the role and attend meetings and other activities outside office hours E A/I 6.2 A flexible approach to workload. E A/I Authors Version number Date Initials Initials Initials 1.0 October 2015 CM 1.1 June 2016 CM 1.2 12/12/2017 DDS RO 1.3 18/01/2018 RO DK 1.4 13/02/2018 RO CM