Cluster 3 – Contract management Candidate’s name Units of competency LGACOM402A Arrange contracts PSPPROC410A Administer contracts BSBWRT401A complex documents Additional notes from conversation Assessor’s signature Outcome (Please circle) S (Satisfactory) NYS (Not Yet Satisfactory) Assessor’s name Date
Cluster 1 – Local government induction Task 1 – Planning and prioritising work Instructions for the candidate Outline of task For this task you will be required to compile a ‘to-do’ list of tasks that are to be completed for one day, showing: the tasks priority of each task (low, medium or high) estimated time to complete each task resources and information required to complete each task who you need to talk to or gain information from to complete the task. The ‘to-do’ list is to include Task 2 in this cluster. Tasks are to then be transferred to a work schedule for the day. The work schedule is to show the timetable for completing the tasks from the ‘to-do’ list and allocation for other scheduled activities such as breaks and meetings. You will be assessed on your ability to: apply a realistic time for completing the tasks apply an appropriate priority to the tasks accurately assess the resources, assistance and information you require to complete the tasks.
Demonstration/observation checklist Cluster 2 – Working with council Task 4 – Compliance with legislation procedure Candidate’s name Assessor’s name Supervisor’s name (if applicable) Work activity Prepare a portfolio of a compliance with legislation procedure. Cluster 2 – Units of competency LGAGOVA410B Monitor council procedures to ensure compliance with relevant legislation LGACOM603B Develop, implement and review policies and procedures LGACORE501B Provide quality and timely advice to council Assessment location Date of demonstration Time Instructions for the Assessor For this task, the candidate is required to collect information on a new procedure introduced into the workplace to reflect a change in legislation. Details on the procedure should be evidenced through documenting a portfolio of how the procedure was implemented, including how they: found out about the legislative change identified the need to develop a new procedure managed the dissemination of information gained approval for the new procedure documented the new procedure. Note that the portfolio should focus on the candidate’s specific roles and responsibilities, and how they contributed to the successful introduction of the policy. Resources required for this task new procedure prepared due to a compliance requirement
Demonstration/Observation Checklist Cluster 3 – Contract management Task 6 – Register and evaluation Candidate’s name Assessor’s name Supervisor’s name (if applicable) Work activity Complete a tender register and tender evaluation form. Cluster 3 – Units of competency LGACOM402A Arrange contracts PSPPROC410A Administer contracts BSBWRT401A Write complex documents Assessment location Date of demonstration Time Instructions for the Assessor Candidate is to use council templates where available. Resources required for this task procurement policy tender register sheet tender evaluation form minimum three tender bid documents tender
Candidate’s Information Form (You may find it easier to provide the information for the following by attaching a résumé.) Qualification/Industry in which you are seeking recognition LGA40104 Certificate IV in Local Government Personal details Surname First name/s Any other name/s used Home address Postal address (if different from above) Telephone numbers Home: Work: : Fax: Email address Are you a permanent resident of ? Yes No Do you need an interpreter to help you with an interview? Yes No Do you have a disability which we should be aware of? Yes No Will you need special aids if you are required to undertake a practical assessment? Yes No Please provide details of special needs so that we can assist you if required. Current employment Are you currently employed? Yes No If ‘yes’, in which occupation are you currently employed? What is your current job title? Who is your current employer? How long have you worked in this job approximately? year/s month/s Is this occupation in the same industry as the industry in which you are applying for recognition? Yes No If ‘no’, go to the next page.
Candidate’s Self-Evaluation Form Completion instructions The purpose of completing the Self-Evaluation Form is to enable candidates who believe that they already possess the competencies, to assess their skills and knowledge against the qualification. Complete the following pages and identify your capacity to perform the tasks described. Be honest in your appraisal. By completing this selfevaluation you will be identifying the areas where you may be able to apply for recognition. NB: If this self-evaluation is being used as evidence, your supervisor must evaluate your ability to perform the work tasks. Your supervisor is also asked to comment on your ability to perform these work tasks and verify this by signing each section. If this self-evaluation is being used only so that you and your Assessor can decide if you should proceed, then it doesn’t have to be verified. Identify your level of experience in performing each competency/task by using the following: not well – I do the task but not well. well – I do the task well. very well – I do the task really well. See example Competency/Task I have performed these tasks Supervisor’s Evaluation Evidence to support claim Frequently Never Sometimes Doc No. Documentation provided (Number and name the document you are providing for easy reference) Using a computer to enter or change work information or data. Not Well Not Well Using personal protective equipment as appropriate to conduct my work safely and in accordance with site and legal requirements. Well Well 1 Copy of Company Personal Protective Equipment Requirements for my job role.
Adhere to code of conduct. Prioritise tasks and manage time effectively. Correctly interpret instructions. Identify barriers to completing work commitments and take appropriate action to minimise potential impact. Obtain support when required to complete a task. Identify environmental relevant to my work. Carry out work in accordance with specified environmental procedures. Contribute suggestions for work place change. Act upon agreed changes to improve work outcomes. Promote co-operative and effective workplace relationships. Resolve conflicts through personal communication.
Assessor’s Evidence Summary Sheet The Assessor completes this table during the assessment to record the evidence collected. It is expected that this evidence summary sheet (or similar) is attached to the evidence. Place a tick in the appropriate evidence collection method column for each unit of competency. Place a line through those units not examined as part of this RPL assessment. Candidate’s name Date Unit Code Unit Title Evidence collected Competency demonstrated Questions Practical Third Party Report Other evidence Common units LGACORE102B Follow defined OHS policies and procedures Yes No LGACORE104B Work effectively in government Yes No LGACORE105B Work with others in government Yes No LGAGOVA410B Monitor council procedures to ensure compliance with relevant legislation Yes No LGACOM603B Develop, implement and review policies and procedures Yes No LGACORE501B Provide quality and timely advice to council Yes No LGACOMP026A Provide team leadership Yes No LGACORE602B Promote and facilitate organisational performance Yes No Elective units LGACOM402A Arrange contracts Yes No PSPPROC410A Administer contracts Yes No BSBWRT401A Write complex documents Yes No LGACORE103B Provide service to local government customers Yes No ______________________________ Assessor’s signature _________________________________________ Assessor’s name Date: ___________________________________
Critical aspects of evidence locate, interpret and provide relevant information to customer requests Q2, 3, 47, 48 Task 3 seek assistance when necessary in an effort to provide service to customers Q4, 35 Task 3 complete appropriate workplace records when responding to customer requests Q20, 21, 22 Task 3 deal appropriately with difficult customer situations Q52, 53 Task 3 communicate consistently and effectively with members of the public Q36, 37, 38, 39 Task 3 work in accordance with council policies and procedures Q3, 11, 18 Required knowledge council policies and procedures relevant to customer service and information Q3 Task 3 council’s anti-discrimination guidelines Q3 Task 3 area community profile Q3, 9 Tasks 2, 3 local community cultures Q3, 9 Tasks 2, 3 functions of local government Q2, 3 Tasks 2, 3 regulatory functions of local government Q2, 3 Tasks 2, 3 council services, facilities and activities Q8 Tasks 2, 3 council organisation and structure Q8 Required skills conflict resolution Q34 Task 3
listening, questioning and other relevant communication skills Q37, 38 Tasks 2, 3 working effectively with different ages, genders and races Q38, 39 Task 3 negotiation, including providing supporting reasons and considering suggestions of others Q42 Tasks 3 locating information Q9, 11, 18, 20, 21 Tasks 2, 3 reading selectively and summarising information Q40, 41, 42, 47 Tasks 2, 3 working individually and as part of a team Q34 Tasks 2, 3 problem solving Q31, 32 Task 3 decision making Q31, 32 Task 3 time management Q51 Tasks 1, 3 planning and managing own work priorities 1, 3 self-assessment of service level provided Task 3 using software and technology appropriate to position Tasks 2, 3
Cluster 2 – Working within council of competency LGAGOVA410B Monitor council procedures to ensure compliance with relevant legislation LGACOM603B Develop, implement and review policies and procedures LGACORE501B Provide quality and timely advice to council Element Performance Criteria Interview Topic Practical Tasks Supplementary Evidence LGACOM603B Develop, implement and review policies and procedures Element 1 – Establish the need for a policy/procedure 1.1 The need for the policy/procedure is assessed for its contribution to effective and efficient practice in the work area. Q11 Tasks 4, 5 1.2 Existing policies are reviewed to maintain relevance and effectiveness. Q13 Tasks 4, 5 1.3 The objectives for establishing the policy/procedure are identified. Q12 Task 5 Element 2 – Consult on the development of the policy/procedure 2.1 of reference and guidelines are prepared and provided to key stakeholders. Q14 Task 5 2.2. Employees directly affected by the process are kept fully informed. Q14 Task 5 Element 3 – Facilitate the preparation of a draft policy/procedure 3.1 Draft is prepared in accordance with council procedures. Q17 Task 5 3.2. Draft policy/procedure is consistent with organisational objectives and takes account of resource availability and specifies timeframes for implementation. Q17 Task 5 3.3. All relevant legislation is complied with. Q17 Task 4 3.4. The draft policy/procedure incorporates outcomes of the consultative process where appropriate. Q17 Task 5 3.5. The draft policy/procedure is presented to Council/management for endorsement. Q17 Task 5
Cluster 2 – Working within council Units of competency LGAGOVA410B Monitor council procedures to ensure compliance with relevant legislation LGACOM603B Develop, implement and review policies and procedures LGACORE501B Provide quality and timely advice to council Element Performance Criteria Interview Topic Practical Supplementary Evidence LGACORE501B Provide quality and timely advice to Council Element 1 – Monitor and assess trends and developments that impact on council 1.1 Government policies and programs are monitored and their impact on council is evaluated and reported. Q1 Task 4 1.2 The implications of trends and developments are assessed and evaluated and council is advised in a timely manner. Q2 Tasks 4, 5 1.3 Relevant community and government contacts and networks are fostered to ensure that up to date information is gathered. Q3 Tasks 4, 5 1.4 Consultative processes are established and maintained with constituents and community to ensure needs and expectations are identified. Q4 Task 4 Element 2 – Advise council of current legislative requirements 2.1 Legislative requirements pertaining to all operations of council are regularly monitored and implications analysed. Q5 Tasks 4, 5 2.2 Council is formally advised of its legislative responsibilities and obligations in a timely manner. Q6, 7 4, 5 Element 3 – Assess impact of council proposals 3.1 Council proposals are assessed to identify the impact on particular council operations and on the community or particular sections of the community. Q7, 9 Tasks 4, 5 3.2 The range of options available for council action is indicated in the assessment. Q9 Tasks 4, 5 3.3 Community feedback is sourced to determine satisfaction levels and impact of council proposals. Q8 Task 5
5.4 Contractor performance and level of service are evaluated against agreed benchmark. Q17 5.5 End-of-service or renewed contracts are co-ordinated to meet council requirements. Q17 5.6 Quality of contract documentation is assessed. Q17 Critical aspects of evidence maintenance of files relating to records of meetings, payments, progress reports, file notes and discussions 1, 2, 3, 4, 5 effective communication with the contractor Q8, 10 Task 3 monitoring of industry changes Q18 making recommendations covering a range of contracts Q9 maintenance of WorkCover, OHS and processes and up-to-date insurance files Q13 Required knowledge OHS policies and procedures Q1, 7 relevant legislation, regulations and council policies Q1, 2 contract procedures Task 4 contract law Task 4 knowledge of the contract service Q5 performance standards and analysis Q12 complaint procedures Q1, 13
organisational requirements for ergonomics, work periods and breaks, and resource conservation techniques Task 2 rules and conventions for written English, as defined by general and specialist dictionaries and books about grammar Tasks 2, 3 Required skills communication skills to clarify requirements of documents 2, 3 literacy skills to edit and proofread documents; to create documents with a complex, organised structure of linked paragraphs which use simple and complex syntactic structure Q9 Tasks 2, 3 numeracy skills to collate and present data, graphs and annotated references Q9 Task 2 problem-solving skills to use processes flexibly and interchangeably Q16, 18 Tasks 2, 4
Evidence Matrix The evidence matrix identifies how each of the questions in the Interview Question Bank (Section 3) and the Practical Tasks (Section 4) demonstrate competence against the elements, performance criteria and critical aspects of evidence, underpinning skills and knowledge. Cluster 4 – Leadership and development Units of competency LGACOMP026A Provide team leadership LGACORE602B Promote and facilitate organisational performance Element Performance Criteria Interview Practical Tasks Supplementary Evidence LGACOMP026A Provide team leadership Element 1 – Plan and allocate team roles and responsibilities 1.1 Goals and strategies for team are discussed and agreed upon in accordance with the organisation's goals, plans and objectives and relevant legislation. Q3, 4 Task 11 1.2 Standards of performance required by team and individuals are established on organisational needs. Q5 Task 11 1.3 Work requirements and performance expectations are identified and clearly presented to team members. Q4 Task 11 1.4 Duties, rosters and/or responsibilities are allocated in accordance with organisational requirements. Q4 Task 11 1.5 Conflict is resolved by negotiation. Q15 Task 11 Element 2 – Monitor and maintain team performance 2.1 Work outputs are monitored against agreed work requirements and performance expectations. Q8, 5 Task 11 2.2 Alternative strategies to achieve team are identified. Q17, 15 Task 11 2.3 Team members are provided with feedback, positive support and advice on strategies to overcome any deficiencies. Q13 Task 11
3.2 Strategies are implemented that encourage approaches to problem solving. Q10 Task 11 3.3 Ideas are valued and assessed objectively against council's goals and objectives. Q8, 11 Task 11 3.4 members are encouraged and supported in undertaking personal development activities through the allocation of resources. Q5, 13 Task 11 Element 4 – Contribute to the development of a productive and ethical work culture 4.1 Council's goals and objectives are achieved to the best ability of individual staff members working cooperatively with others and within codes of conduct. Q8 Task 11 4.2 Work decisions made by staff within their agreed range of responsibility and council's code of conduct are supported. Q4, 14 Task 11 Element 5 – Develop and maintain relevant competencies in a changing environment 5.1 Current knowledge of the issues facing council's operations and environment and of local, regional, national and international innovations is maintained. Q11 Task 11 5.2 Evaluation of own management practices and development needs is regularly undertaken and strategies to achieve own development objectives are developed and implemented. Q12 Task 11 Element 6 – Promote and monitor a fair and equitable workplace 6.1 Equal employment opportunity and anti-discrimination policies are developed that clearly outline council's Q18 Task 11