15. Staff were sensitive to my cultural/ethnic background (e.g., race, religion, language) 1 2 3 4 5 As a direct result of the services I received: Strongly Disagree (SD) Disagree (D) Undecided (UN) Agree (A) Strongly Agree (SA) 16. My child is better at handling daily life. 1 2 3 4 5 17. My child gets along better with family members. 1 2 3 4 5 18. My child gets along better with friends and other people. 1 2 3 4 5 19. My child is doing better in school and/or work. 1 2 3 4 5 20. My is better able to cope when things go wrong. 1 2 3 4 5 21. I am satisfied with our family life now. 1 2 3 4 5 22. My child is better able to do things he or she wants to do. 1 2 3 4 5 As a result of the services my child and/or family received: please answer for relationships with persons other than your mental health provider(s) Strongly Disagree (SD) Disagree (D) Undecided (UN) (A) Strongly Agree (SA) 23. I know people who will listen and understand me when I need to talk. 1 2 3 4 5
l. Runaway/homeless/on the streets 1 YES 2 NO m. Other 1 YES 2 NO 29. In the last year, did your see a medical doctor, or nurse, for a health check up or because he/she was sick? 1 IN A CLINIC OR OFFICE 2 YES, BUT ONLY IN A HOSPITAL EMERGENCY ROOM 3 NO 9 DO NOT REMEMBER 30. Is your child on medication for emotional or behavioral problems? 1 YES 2 NO 30a. Did the doctor or nurse tell you and/or your child what side effects to watch for? 1 YES 2 NO 31. Is your still receiving home-based program services? 1 YES 2 NO How long has your received home-based program services (Fill in the circle that represents your choice) 1 LESS THAN A YEAR (answer 33-38) 2 MORE THAN ONE YEAR (answer 39-44)
Was your arrested since beginning to receive home-based program services? 1 YES 2 NO 39. Was your arrested during the last 12 months? 1 YES 2 NO Was your child arrested during the 12 months prior to that? 1 YES 2 NO 40. Was your child arrested during the 12 months prior to that? 1 YES 2 NO Since your child began to receive home-based program services, their encounters with the police have 1 BEEN REDUCED 2 STAYED THE SAME 3 INCREASED 9 NOT APPLICABLE (i.e., no police encounters this year or last year) 41. During the last 12 months your encounters with the police have 1 BEEN REDUCED 2 STAYED THE SAME 3 INCREASED 9 NOT APPLICABLE (i.e., no police encounters this year or last year)
questions 27-44 are not based on a Likert Scale; they were either yes/no, multiple choice, or fill in the blank questions about the like/dislikes of the program, consumer comments, etc. Once all of the responses had been gathered and organized they were converted into percentages. To judge the effectiveness of the program a few different techniques were implemented, the first of which was to take the “Strongly Agree” and “Agree” answers and combine them into one data point per question. This was done because the majority of the responses per question were positive or “Neither Agree or Disagree”, which we couldn’t count in the final percentage simply because the consumers had no opinion on the matter. Once that was calculated we took a mean average percentage for each section of questions and compared them to each individual question in that section Graphical Representations This section demonstrates a visual representation of the data in a clearer format than reading through all of the numbers. These graphs show the section of question, the questions asked, and the average percent response to each question.