S.NO PARTICULARS PAGE NO. 1 2 3 4 5 6 7 8 9 10 Name and purpose of Business Forms of Business Organisastion Public, Private and Global Enterprises Business Services Emerging of Business Social Responsibility of Business and Business Ethics Sources of Business Finance Business Internal Trade International Business 5 17 30 39 47 56 68 76 81 90
DESIGN OF NEW QUESTION PAPER BUSINESS STUDIES Typology of Qustions Learning Outcomes Testing skills Very Short Answer (VSA) (1 Marks) Short - I (3 Short Answer - II (SA-I) (4 Marks) Long (LA) (5 Essay Tupe (6 Total Marks % Remembering (Knowledge based Simple recall Questions to know specific facts, terms concepts, principales, or theories, identify, define, or recite information * Reasoning * Analytical Skills * Critical thinking 2 1 1 1 - 14 16% Understanding (Comprehension - to be familiar with meaning and to understand conceptually interpret, compare, contrast, explain, paraphase information) 2 2 1 - 1 18 20% Application (Use abstract information in concrete situation, to Knowledge to new situation, Use given content to interpret a situation. Provide an example, or solve a problem) 2 1 1 1 2 26 29% High Thinking Skills (Analysis & Synthesis- Classify, compare, contrast, or differiante between different piece of information; organize and /or integrate unique pieces of information from a variety of sources) 2 1 1 1 1 20 22 Evaluation and Multi-Discipliary - (Appraise, Judge, and /or ustify the value or worth of a decision or outcome, or to predict outcomes based on values) 1 (1 (Value based) 1 - 12 13 Project (10 Marks) 10 8 x 1 = 8 6 x 3 = 18 5 x 4 = 20 4 x 5 = 20 4 x 6 = 24 90 (27) (10) 100% Estimated Time (in Minutes) 8 min 27 min 30 min 40 min 60 min 165 min + 15 in for e Marks I)
SCOPE OF BPO 1. BPO is more popularly as call centers which provides customer oriented voice based services on 24 hours x 7days. About 70% of the BPO industries revenue comes from call centers. 2. BPO comprises of four the segments. These are the common areas where BPO is operating. (i) Contract manufacturing (ii) Contract research (iii) Contract (iv) Informatics. LIMITATIONS OF OUTSOURCING Outsourcing suffers from following problems: 1.confidentially: It the outsourcing , the parent company shares its secret with the outsourcing company does not maintain confidential information then can be a problem for the parent company. 2. Sweat shopping: The firms which outsource their work prefer to outsource the work which requires doing skill and it does not require thinking skill. It means by working in the outsourcing companies employees, competence and intelligence level does not increases. 3. Protect in home country: When companies outsource their activities along with the work they are indirectly outsourcing even the employment opportunities to another country. 4. Ethical concerns: Generally companies outsource their activities because in the outsourcing country labor is cheap. By doing so indirectly they are encouraging unethical behavior of low wage payment, child labor etc. Knowledge process outsourcing (kpo) In KPO business, firms get knowledge related and information related work done an outside firm. This involves high value work carried by highly skilled staff. KPO firms, in addition to providing expertise and consultancy service, often take many low level decisions also. FEATURE OF KPO 1. Main difference between KPO and BPO is that KPO usually focused on knowledge intensive processes that require significant expertise. 2. The main aim of kpo is to create value for client by providing business expertise rather than process expertise 3. KPO involves advanced analytical thinking, technical skills and decisive judgment based on experience 4. KPO increases efficiency and results in cost saving.
* INTRODUCTION * NATURE AND SIGNIFICANCE OF BUSINESS FINANCE * CLASSIFICATION OF SOURCES OF FUNDS * Periods * Ownerships * source of generation basis * OWNER’S FUNDS * Equity shares * Preference Shares * Retained Earnings * Global depository receipts * American depository receipts * Indian depository receipts * BORROWED * Debentures and bonds * Loan from commercial banks * Public Deposits *Trade credit * Inter corporate deposits * SOURCES OF FINANCE * Factoring * Lease financing * Commercial paper * FACTORING AFFECTIN CHOICE OF SOURCE OF CHAPTER-7 SOURCE OF BUSSINESS FINANCE INTRODUCTION Every business enterprise, weather big or small, needs financed carry on its operations. The importance of finance increased tremendously these days because of mass production and use of capital intensive techniques. As a result finance is considered as the life – blood of any business. NATURE AND SIGNIFIANCE OF BUSSINESS FINANCE Business FINANCE REFERS TO THE MONEY REQUIRED FOR CARRYING OUT BUSSINESS ACTIVITIES NEED FOR BUSINESS FINANCE Almost all business activities require some finance. Finance is needed: To start and establish a business To run day to day activities of business like payment for raw materials, salaries etc. To modernize, expand and diversify the business Hence the availability of adequate finance is very crucial for the survival and growth of a business. The finical needs of a business can be classified into two categories : 1. FIXED CAPITAL REQURINMENT
2. WORKING CAPITAL REQUIRNMENTS: *Classification on the basis of the sources of fund Sources of fund: On the basis of the period Medium term Long term equity Short term Equity shares Retained shares Preferences shares Debentures Loan from finical institutions from banks deposits Loan from finical institutions credit Factoring Banks Commercial paper 2. On the basis of ownership OWNERS FUND BORROWED FUNDS Debenture Loans from banks Loan from finical institutions Public deposits financing Equity shares Retained earnings On the basis of source of generation INTERNAL SOURCES EXTERNAL SOURCES Finical institutions Loans from banks Preference shares Public deposits Debenture Lease financing Commercial papers Trade credit Factoring
Internal trade means buying and selling of goods and services within the geographical boundaries of a country. Important Trades Meaning of Internal Trade: Buying and selling of goods and services within the boundaries of a nation are referred as internal trade. Internal trade can be classified into two (i) Wholesale trade (ii) Retail Trade. WholeSale Trade: Whole sale trade refers to buying and selling of goods and services in large quantities for the purpose of resale or intermediate use. The traders who deal in wholesale trade are known as wholesale traders. Services of Wholesaler Services of Wholesaler Services to Manufacture Service to Retailers 1. Facilitating large scale production 1. Availability of goods 2. Bearing risk 2. Marketing Support 3. Financial Assistance 3. Credit facilities 4. Expert advice 4. More Knowledge product 5. Help in marketing function 5. Sharing of risk. 6. Facilitate production continuity 7. storage RETAIL TRADE Retail Trade refers to buying of goods and services in relatively small quantities from wholesalers and selling them to the ultimate consumers. The traders who deal in retail trade are known as retailers. Services of Retailer Services to Manufacturers/ Wholesaler Service to Consumers 1. Helps in distribution of goods 1. Regular Availability of Products. Personal selling 2. New Product Information 3. Helping carrying scale production 3. Convenience in buying 4. Collecting market information 4. After sale services 5. Help in promotion 5. Giving credit facilities
BLUE PRINT SUBJECT : BUSINESS STUDIES Name of Chapters VSA (1 Marks) SA-I (3 SA-II (4 Marks) LA (5Marks) Essay type (6 Marks) Total Questions Total Marks Nature and Purpose of Business 1 1 1 - - 03 08 Forms of Business Organisation 1 - - 1 1 03 12 3. Public, Private and Global Enterprises 1 1 1 - - 03 08 4. Business Services - - 1 - 1 02 10 5. Emerging of Business 1 - - 1 - 02 06 6. Social Responsibility of Business and Business Ethics 1 - - 1 - 02 06 7. Sources of Business Finance 1 1 1 - 1 04 14 8. Small Business 1 - - 1 - 02 06 9. Internal Trade - 2 - - 1 03 12 10. International Business 1 - 1 - - 03 08
Q15. “No business is risk free”. In the light of this statement explain the concept of business risk and its causes. (4) Q16. “Multinational corporation is a mixed blessing to the developing countries”. Explain this statement. (4) Q17. Explain the following principles of insurance:- (4) (a)Principle of indemnity (b)Principle of subrogation. (c)Principle of proxima (d)Principle of mitigation of loss. Or Explain any four types of telecom services. Q18. Define owner’s fund and give any three features. (4) Q19. The manager of a petrol pump sells adulterated petrol & diesel to the customers. This has led to defects in the working of engines of the vehicles of the customers also created excessive pollution in the air. Is the manager’s conduct ethical? Why? (4) Q20. What are the benefits of private company over public company? (5) Q21. Explain outsourcing concept? Describe the benefits’ of outsourcing. (5) Q22. What is business ethics? Mention the basic elements of business ethics (5) Q23. Give any five problems faced by small business in India. (5) Q24. Compare the status of a minor in a Joint Hindu family business with that in a partnership firm. Or Discuss the important documents used in the formation of company. (6) Q25. Briefly explain the communication process.(with diagram) (6) Or Explain different types of insurance. With their main elements. Q26. State the merits & demerits of retained earnings, public deposits & debentures as a source of finance. (6) Or Briefly explain GDR, ADR & IDR. Q27. Explain:- (6) Peddlers & hawkers Market traders General stores Specialty stores Street stall holders Secondhand shop Or Write short notes on: - (with their advantages): ATMBB H-0 Shopping malls market.