Handout 3 Asking Probing Questions Fundamentally, asking probing questions is simply a method of seeking more information from a person. There are many ways to seek this information and many reasons for you to do so. Probing questions are NOT meant to satisfy your curiosity about the details of a person’s life or to gather irrelevant information which will only detract from the effectiveness of your leadership. Types of Probing Questions Questions “How did that make you feel?” “What was your response to that?” Requests “Could you tell me a little bit more about...?” “So, could you describe what your ideal outcome to the situation might be? Statements “I’m still not quite sure about…” “I hear you saying… and … but I’m confused about how they relate to each other.” Uses of Probing Questions Start a Dialogue Example: “So, how have things been going at church for you so far?” or “How are you doing?” People may come to you wanting to talk something or get support, but they’re nervous or not quite sure how or where to begin. A little probing at the beginning of a conversation can be helpful. Help People Explore and Express Feelings Example: “How did that make you feel?” or “What was that like for you?” If most of what a person is giving you is just narrative detail about things that have happened or situations in their life, probing questions can help focus in on the really crucial material of a person’s feelings. Keep Things Focused Example: “So, of all of things you just mentioned, which feels like it’s the biggest or most pressing right now?” “Earlier you were talking about… could you give me a little more info about that?” “So, going back to the situation with… what were you hoping to get out of that experience?” Probing questions can be used to figure out the key issues on which to focus. Sometimes people will inadvertently wander off the topic. Sometimes people will intentionally (although
Meeting Summary Form Date of Meeting: In attendance: Roles: Next Meeting Dates, Time & Location: Meeting Objectives: Issue I. Summary of Discussion & Decisions on the topic of: Logistics: (Review of summary of previous meeting, Team member updates, meeting dates, place, etc.) Miscellaneous follow-up to last meeting: Issue II. Summary of Discussion & Decisions on the topic of: Action Planning: Issue III. Summary Discussion & Decisions on the topic of: Other items: Meeting Evaluation Summary: Next Steps:
Generation X - Born 1965 - 1980 Political & Economic Climate: Idea of “think globally, act locally” takes root, working parents and/or divorced parents, AIDS begins to spread, Cold War ends, North American Free Trade Agreement and Globalization picks up speed. Music: punk, alternative, hip hop, R&B on radio, cassette, CD and MTV Technological Inventions: personal computer, games, Walkman Common Values: Entrepreneurial, individualistic, misunderstood, desire a chance to learn, explore and make a contribution Millennial - Born 1982 - 2000 Political & Economic Climate: 9/11 and the war on terror, mounting college debt, housing market climate crisis, first “digital natives,” rise of the creative class and YouTube stars. Music: pop, rap, indie and niche music genres on radio, streaming and mp3 players Technological Inventions: Internet, Google, Hubble telescope. Common Values: optimistic, focused, overscheduled, pressure to succeed, expected to save the world, collaboration Generation Z/Boomlets/iGen/TBD - Born after 2001 Political & Economic Climate: First African American president, 49% of those born in 2006 were Hispanic, more births than the start of the baby boom generation, web based learning. Music: niche music genres from Progressive Heavy Electro Rock to Space Trap to who knows what will come next on mp3 players and streaming. Technological Inventions: Smartphones/portable computing devices, virtual reality, Facebook…. Common Values: maturing at a younger age, eco-fatigue, too early to tell. Taking It Home We need to remember across generations that there is as much to learn as there is to teach – Gloria Steinem IN TODAY’S SESSION… we learned about the GI/Greatest generation, Silent generation, Baby Boomers, Generation X, Millennial and Generation Z/Boomlets/iGen and got to speak with people from many of these generations. We practiced being in multigenerational community and noticed the conversation strategies that help us be in community.
Sad Disappointed Discouraged Distressed Disenchanted Dissatisfied Grief stricken Heartbroken Hurt Morose Full of pain Overwhelmed Sorrowful Unhappy Startled Suspicious Terrified Wary Worried Longing Yearing Desirous Hungry Envious Jealous Longing Hesitant Reluctant Resistant Shy Skeptical Tentative Timid Unwilling Alarmed Appalled Frantic Incredulous Paralyzed Shocked Surprised Disdainful Grouchy Indifferent Nonchalant Passive Prickly Unconcerned Withdrawn Ashamed Deflated Embarrassed Guilty Insecure Mortified Regretful Turbulent Vengeful Vexed Vindictive Confused Ambivalent Bewildered Curious Doubtful Hesitant Perplexed Troubled Uncertain Unclear Undecided Commonly Used to Express FEELINGS when Needs are Met The words below refer to internal experiences rather than to external circumstances. Delighted Amused Blissful Ecstatic Elated Enchanted Excited Exhilarated Exuberant Gleeful Joyful Jubilant Overjoyed Radiant Splendid Tickled Calm Carefree Cheerful Comfortable Composed Confident Contented Expansive Free Good-humored Mellow Peaceful Relaxed Relieved Satisfied Serene Tranquil Trusting Vulnerable Warm Absorbed Alert Alive Animated Confident Curious Eager Energetic Engrossed Enthusiastic Fascinated Focused Hopeful Inquisitive Inspired Interested Intrigued Invigorated Optimistic Spellbound Amazed Adventurous Affectionate Astounded Awe Compassionate Confident Dazzled Expectant Friendly Hopeful Loving Open hearted Playful Proud Surprised Appreciative Buoyant Glad Grateful Gratified Effervescent Exhilarated Intense Pleased Refreshed Thankful Touched Upbeat Wide-awake