BOB HOPE PATRIOTIC HALL 1816 South Figueroa Street Los Angeles CA ITEM NO. SUBJECT ITEM ACTION TAKEN 7 Consideration to Approve the Award of a Customer Service Center Services Contract (AS-3955) Withdrawn/for a future meeting 3 Closed Session/Real Property Negotiation Authority Approved 4 Review & Approval of Minutes From the Board Meeting On September 28, 2015 Tabled The Next Meeting RECAP OF PROCEEDINGS SPECIAL BOARD OF DIRECTORS MEETING TUESDAY, OCTOBER 27, 2015 ACCESS SERVICES HEADQUARTERS 3449 Santa Anita Avenue El Monte, CA 91731 ITEM NO. SUBJECT ITEM ACTION TAKEN 3 Consideration to Increase Authority to Renew Agency Insurance Policies For Fiscal Year 2015-16 Approved BOARD BOX ITEM #6 NOVEMBER 30, 2015 TO: BOARD OF DIRECTORS FROM: F SCOTT JEWELL, CHIEF OPERATING OFFICER RE: ROLLING BOARD MEETING CALENDAR
The following are items tentatively scheduled to be addressed by the Board through the next three regularly scheduled Board meetings. December 14, 2015 Board Meeting - Metro Item Description Consideration to Approve Access Rider ID/TAP Card Reimbursement Agreement Extension Consideration to Approve Information Technology Consulting & Services Contract Extension Consideration to Approve Telecommunication Consulting Services Contract Extension Consideration to Approve of Directors 2016 Meeting Calendar Consideration to Approve Community Advisory Committee Reappointments Consideration to Approve Customer Service Center Services Contract January 25, 2016 Meeting – Access Services Headquarters Item Description Consideration to Approve Telephone and 800 Toll Free Services Contract Extension Consideration to Approve Service Provider Contract Extension – Santa Clarita Service Region Consideration to Approve Software and Maintenance Services Contract (Where’s My Ride) Consideration to Approve Parents with Disabilities Program – Contractor Services Extension February 29, 2016 Board Meeting - Metro Item Description Consideration to Approve Service Provider Contract Extension – Southern Service Region Consideration to Approve Service Provider Contract Extension – West Central Service Region Consideration to Approve Software Licensing Agreement (ATBOS) Extension Consideration to Approve Software Engineering and Consulting Services Contract Extension
Budget Results for FY 2015/2016 For the YTD Period Ending September 2015 YTD Actual YTD Budget Variance Over <Under> Budget % Over <Under> Budget % over Previous Yr Total Expense Before Capital as of September 2015 $35,509,587 $37,808,647 $ (2,299,060) (6.1)% (0.6)% Revenue Passenger 2,414,118 2,376,056 38,062 Other Revenue 105,596 100,710 4,886 Total Revenue 2,520,074 2,476,766 42,948 1.73% (5.7)% Capital Expenditures Vehicles 0 0 0 Other Capital Expenditures 91,006 90,525 481 Total Capital Expenditure $ 91,006 $ 90,525 $ 481 0.5% 0.5% Under Budget as of September 2015 $(4,080,643)
Access Services Statement of Revenue, Expenses and changes in Fund Balance For Period Ending September 30, 2015 Current Month Actual Current Month Budget Current Variance Over YTD Actual YTD Budget YTD Variance Over (Under) 2015/16 Budget % of 15/16 Budget Reached Access Services Statement of Revenue, Expenses and changes in Fund Balance For Period Ending September 30, 2015 Current Month Actual Current Budget Current Variance Over (Under) YTD Actual YTD Budget YTD Variance Over (Under) 2015/16 Budget % of 15/16 Budget Reached Access Services Statement of Revenue, Expenses and changes in Fund Balance For Period Ending September 30, 2015 Current Month Actual Current Month Budget Current Variance Over (Under) YTD Actual YTD Budget YTD Variance Over (Under) 2015/16 Budget % of 15/16 Budget Reached
Access Services Statement of Revenue, Expenses and changes in Fund Balance For Period Ending September 30, 2015 Current Actual Current Month Budget Current Variance Over (Under) YTD Actual YTD Budget YTD Variance Over (Under) 2015/16 Budget % of 15/16 Budget Reached Access Services Statement of Revenue, Expenses and changes in Fund Balance For Period Ending September 30, 2015 Current Month Actual Current Month Budget Current Variance Over (Under) YTD Actual YTD Budget YTD Variance Over (Under) 2015/16 Budget % of 15/16 Budget Reached Access Services Statement of Revenue, Expenses and changes in Fund Balance For Period Ending September 30, 2015 Current Month Actual Current Month Budget Current Variance Over YTD Actual YTD Budget YTD Variance Over (Under) 2015/16 Budget % of 15/16 Budget Reached
Maintenance Inspections* Current Month Average TOTAL 61 81 70 SGT – Eastern Region 0 30 10 GPI – Southern Region 30 0 20 CTI – West – Central Region 30 0 21 MV Transit – San Fernando Valley Region 0 30 12 DT – Antelope Valley Region 0 15 5 SCT – Santa Clarita Region 1 6 2 * The data above represents the number of vehicles evaluated at the contractor locations. Previous YTD- Dispatch Coordination* Current Month Average TOTAL 172 173 181 SGT – Eastern Region 20 25 22 GPI – Southern Region 57 57 61 CTI – West – Central Region 20 25 22 MV Transit – San Fernando Valley Region 33 25 30 DT – Antelope Valley Region 21 18 22 SCT – Santa Clarita Region 21 23 24 * The data represents the number of observations made for call takers and dispatchers. Comparability of Access Paratransit to Fixed Route Travel Times* Jul 1- Sep 30 Apr 1- Jun 30 Jan 1- Mar 31 Oct 1 – Dec 31 Equal to or Shorter than Comparable Fixed Route Trip 87.3% 87.6% 89.0% 89.4% 1-20 Minutes Longer than Fixed Route Trip 8.6% 8.6% 7.4% 9.0% 21-40 Minutes Longer than Fixed Route Trip 2.8% 2.8% 2.9% 1.0% 41-60 Minutes Longer than Fixed Route Trip 0.8% 0.7% 0.5% 0.1% 60 Minutes Longer than Fixed Route Trip 0.4% 0.3% 0.2% 0.4% * The data above (based on a sample of all trips) highlights the degree to which Access Paratransit trips are comparable in terms of travel time to trips of a similar distance, origin and destination taken on local fixed route transit. **Data is recorded and entered at the end of each quarter. North County Trips Transferring at Previous YTD- Olive View Current Month Average Antelope Valley to Transfer Point 399 397 418
Previous DT – Antelope Valley Current Month YTD Percentage of Trips On-Time 91.78% 92.12% 91.84% Percentage of Late Trips 8.22% 7.88% 8.16% Late “1” (1-15 min. late) 6.77% 6.58% 6.77% Late “2” (16-30 min. late) 1.28% 1.10% 1.22% Late “3” (31-45 min. late) 0.16% 0.20% 0.17% Late “4” (>46 min. late)/Missed Trips 0.00% 0.00% 0.00% No 3.04% 3.03% 3.04% Accessibility Violations - occurrences 0 0 0 Denied Trips -% of Next Day Trip Requests Denied 0.00% 0.00% 0.00% Previous SCT – Santa Clarita Valley Current Month YTD Percentage of Trips On-Time 95.18% 95.54% 95.67% Percentage of Late Trips 4.82% 4.46% 4.33% Late “1” (1-15 min. late) 3.44% 3.77% 3.39% Late “2” (16-30 min. late) 0.91% 0.27% 0.52% Late “3” (31-45 min. late) 0.18% 0.08% 0.13% Late “4” (>46 min. late)/Missed 0.04% 0.04% 0.05% No 2.85% 3.12% 3.14% Accessibility Violations - occurrences 0 0 0 Denied Trips -% of Next Day Trip Requests Denied 0.00% 0.00% 0.00%