Program 1.1 – Border Enforcement Program 1.5 – Regional Cooperation Program 1.7 – National Security and Criminal Justice Program 1.9 – Counter-terrorism Program 2.3 – Visas Program 3.2 – Trade Facilitation and Industry Engagement Department of Human Services Programs Program 1.1 – Services to the Community-Social Security and Welfare Department of Industry, Innovation and Science Programs Program 1 – Science and Commercialisation Program 2 – Growing Business Investment and Improving Business Capability Department of Education and Training Programs Program 2.7 – International Education Support Tourism Australia Programs Program 1.1 – Supporting Outcome 1 (Grow Demand and Industry Development) Contribution to Outcome 1 made by linked programs Australia maintains a whole of government approach in the pursuit of foreign, trade and investment, tourism, development and international security interests abroad. DFAT is widely supported by partner agencies in its associated leadership, advocacy and coordination roles at overseas missions.
Detailed reporting against the performance framework, including individual program and investment performance, will be published annually in the Performance of Australian Aid report. DFAT expects that these performance criteria will be met during the course of 2017-18. 2018-19 Achievement of significant development results and demonstrated organisational effectiveness, including progress towards the strategic targets contained in the Australian aid program’s performance framework, Making Performance Count. Detailed reporting against the performance framework, including individual program and investment performance, will be published annually in the Performance of Australian Aid report. Through case studies, reviews, surveys or other measures, DFAT will demonstrate whether these performance criteria are: Achieved On track Not on 2019-20 and beyond As per 2018-19 As per 2018-19 Purposes To help make Australia stronger, safer and more prosperous by promoting and protecting our interests internationally and contributing to global stability and economic growth, particularly in the Indo-Pacific region. Material changes to Program 1.2 resulting from the following measures: Nil Program 1.3 – Official Development Assistance – Multilateral Replenishments assists developing countries by contributing to sustainable economic growth and poverty reduction through contributions to multilateral organisations. Delivery Australia’s Official Development Assistance is advanced through our work with multilateral organisations. Their reach, leverage, specialisation and other strengths play a critical role in helping Australia to meet its international development objectives. Performance information Year Performance criteria Targets 2017-18 Achievement of significant development results and demonstrated organisational effectiveness, including progress towards the strategic targets contained in the Australian aid program’s performance framework, Making Performance Count. Detailed reporting against the performance framework, including for multilateral replenishments, will be published annually in the Performance of Australian Aid report. Targets are: Met Partially met Not met DFAT expects that these performance criteria will be met during the course of 2017-18. 2018-19 Achievement of significant development results and demonstrated organisational effectiveness, including progress towards the strategic targets contained in the Australian aid program’s performance framework, Making Performance Count. Detailed reporting against the performance framework, including for multilateral replenishments, will be published annually in the Performance of Australian Aid report. Through case studies, reviews, surveys or measures, DFAT will demonstrate whether these performance criteria are: Achieved On track Not on track
Nil Program 1.5 – New Colombo Plan – Transforming Regional Relationships advances Australia’s interests and bilateral relationships through enduring people-to-people, institutional and business links with the Indo-Pacific region. Delivery The New Colombo Plan (NCP) will be delivered in 40 Indo-Pacific locations, fostering closer people-to-people and institutional links and contributing to an overall increase in the number of Australian undergraduate students undertaking study and internships in the region. Performance information Year Performance criteria Targets 2017-18 More Australian undergraduates supported to and intern in the Indo-Pacific region. NCP participants build relationships in the region and promote the value of the NCP experience. Universities, the private sector and partner governments support the implementation of the NCP. Alumni are engaged through networks that foster professional development and ongoing connections with the region. Targets are: Met Partially met Not met DFAT expects that these performance criteria will be met during the course of 2017-18. 2018-19 At least 10,000 Australian undergraduates supported to study in the Indo-Pacific region. NCP participants build relationships in the region and promote the value of the NCP experience. Universities, the private sector and partner governments support the implementation of the NCP. Alumni are engaged through networks that foster professional development and ongoing connections with the region. Through case studies, reviews, surveys or other measures, DFAT will demonstrate whether these performance criteria are: Achieved On track Not on track 2019-20 and beyond As per 2018-19 As per 2018-19 Purposes To help make Australia stronger, safer and more prosperous by promoting and protecting our interests internationally and contributing to global stability and economic growth, particularly in the Indo-Pacific region. Material changes to Program 1.5 resulting from the following measures: Nil Program 1.6 – Public Information Services and Public Diplomacy projects a positive and contemporary image of Australia and promotes a clear understanding of government policies and
objectives and engagement with the Indo-Pacific region through the department’s public diplomacy, cultural and media activities. Delivery The Department’s public diplomacy, cultural and media activities are: Promoting people-to-people links and a contemporary and positive image of Australia as a creative and innovative nation and as a destination for business, investment, tourism and study and support the government’s international policy goals; and Advancing Australia’s national interests through new approaches engage audiences on contemporary Australia and facilitate networks, collaboration and connections between people and institutions to build understanding, trust and influence. Performance information Year Performance criteria Targets 2017-18 Public diplomacy initiatives build links overseas to further Australia’s interests and increase Australia’s influence. Inform and influence media reporting on Australia. Timely and high-quality management of domestic and international media enquiries, including measurement of the quantity and quality of departmental responses to media enquiries. High-quality stakeholder engagement including through departmental and embassy websites and social media platforms. Targets are: Met Partially met Not met DFAT expects that performance criteria will be met during the course of 2017-18. 2018-19 Public diplomacy initiatives links overseas to further Australia’s interests and increase Australia’s influence. Inform and influence media reporting on Australia. Management of domestic and international enquiries, by volume and timeliness. Through case studies, reviews, surveys or other measures, DFAT will demonstrate whether these performance criteria are: Achieved On track Not on track 2019-20 and beyond As per 2018-19 As per 2018-19 Purposes To make Australia stronger, and more prosperous by promoting and protecting our interests internationally and contributing to economic growth and global stability, particularly in the Indo-Pacific region. Material changes to Program 1.6 resulting from the following measures: Nil Program 1.7 – Programs to Promote Australia’s International Tourism Interests Delivery The delivery of this program is the responsibility of Austrade and Tourism Australia. Performance information Year Performance criteria Targets 2017-18 Refer to Austrade’s Outcomes and planned performance section for 2017-18 objectives, deliverables and performance criteria.
Linked programs Department of Foreign Affairs and Trade Programs Program 2.1 – Consular Services Program 2.2 – Passport Services Program 3.1 – Foreign Affairs and Trade Security and IT Program 3.2 – Overseas Property Contribution to Outcome 2 made by linked programs Where Austrade has overseas locations that complement those of DFAT, Austrade provides consular and passport services to Australians in those locations. DFAT ensures a secure Austrade presence overseas for personnel, assets and information. Budgeted expenses for Outcome 2 This table shows how much the entity intends to spend (on an accrual basis) on achieving the outcome, broken down by program, as well as by Administered and Departmental funding sources. 2.2.1: Budgeted expenses for Outcome 2 Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. . Table 2.2.3: Performance criteria for Outcome 2 Table 2.2.3 below details the performance criteria for each program associated with Outcome 2. It also summarises how each program is delivered and where 2018-19 Budget measures have created new programs or materially changed existing programs. Outcome 2 – The protection and welfare of Australians abroad through timely and responsive consular and passport services in specific locations overseas Program 2.1 – Consular and Passport Services Delivery In overseas locations where Austrade has designated consular management responsibilities, Austrade will continue to place a high priority on helping Australians through the delivery of effective consular services, efficient passport services and practical contingency planning, in accordance with DFAT’s Consular Services and Passports Client Services charters. Performance information Year Performance criteria Targets 2017-18 Timely and effective delivery of consular and passport services to Australians overseas Meets DFAT’s standards for provision of consular and passport services
Destination brand – consumer considering Australia Table continued on following page. Table 2.1.3: Performance criteria for Outcome 1 (continued) 2018-19 Tourism 2020: Overnight tourism expenditure International tourism expenditure International tourism visitors Total expenditure from TA target markets Leisure expenditure from TA target markets Business Events spend from TA target markets Earned advertising value from TA marketing activities Total unique visitors to TA websites Destination brand – consumer considering Australia $115.5 billion $44.9 billion 9.8 million $36.1 billion $19.6 billion $2.1 billion $320 million 34 million 40% 2019-20 and beyond Tourism 2020: Overnight tourism expenditure International tourism expenditure International tourism visitors Total expenditure from TA target markets Leisure expenditure from TA target markets Business Events spend from TA target markets Earned advertising value from TA marketing activities unique visitors to TA websites Destination brand – consumer considering Australia $137.5 billion* $52.8 billion* 11.8 million* $42.4 billion* $22.0 billion* $2.4 billion* $350 million* 37.1 million* 46%* Program component 1.1.2 – Industry development Objective: An Australian tourism industry that is competitive and sustainable and delivers on the needs of the target customer. Delivery Target group: The Australian tourism industry and trade and distribution partners in key international markets. Key activities: Development of the distribution system Provision of platforms to do business Support of supply-side industry goals Dissemination of insights and engagement of industry stakeholders. Performance information Year Performance criteria Targets 2017-18 Stakeholders indicate TA adds value to their business Stakeholder Net Promoter Score – Stakeholders recommend working with TA >90% 40 2018-19 Stakeholders indicate TA adds value to their business >90% 45