Charles Legg 1/28/2009 Grammar and Spelling Checks and additions to section 7 1.3 David Dalton 1/29/2009 Grammar and Spelling Checks of entire document 2.0 David Dalton 2/01/2009 Final Draft of document sent out for approval 3.0
Table 3: Stakeholder Profiles Stakeholder Major Value Attitudes Major Interests Constraints ABC Law Firm Partners Increased productivity and improved accountability. A 25% increase in productivity due to increased bandwidth. Upgrade of network with minimal impact on the operation of the firm. Maximum budget is $1,000,000. Lawyers and legal staff Increased productivity, better security of client case ability to retrieve case files remotely. Expectation is high that the new network and document imagining system will make job duties easier. Upgrade of network with minimal impact on the daily operation of the firm. Staff will have increased expectations of new network bandwidth. Clerical Staff Staff will have enhanced organization and improved retrieval of case files. Excited about new system but concerned about disruption in daily operations. Upgrade of network with minimal impact on the daily operation of the firm. Staff will have increased expectations of new network bandwidth. IT Staff will have fewer complaints about slow network and have a separate subnet for network monitoring. I.T. is excited about upgrade, which will reduce hardware failures due to age of equipment and permit easier management of the network. The network upgrade will move forward with minimal impact on current networking hardware and software. The I.T. staff must integrate network upgrade seamlessly to minimize any downtime within the firm. Law firm clients Clients will have improved representation by law firm. The upgrade will be transparent to most of the clients. Clients will see no slowdown in the processing of client legal issues. There are no anticipated constraints. A-Team Networking Provide networking services to ABC Law Firm at a fair cost. Team is looking forward to the challenge of doing the upgrade of ABC’s network. Project management on track with minimal impact on the ABC’s existing operation. Team must deliver networking upgrade within budget and on time. Project Priorities Table 4: Project Priorities Dimension Driver Constraint Degree of Freedom
Creation of overall Schedule Project deadline Completion date of 4/15/2009 none Site survey Must be completed before network design Upon delivery of this vision and scope document Jan. 12 – Jan. 16, 2009 Design of network Design completed before ordering of hardware and Within two of delivery of this vision and scope document Jan. 16 to Feb. 2, 2009 Ordering of hardware Obtained from design specifications As soon as possible Jan. 16 to Feb. 2, 2009 Installation of all hardware and fiber To be determined by project schedule Risks Jan. 19 to Mar. 13, 2009 Test of network Upon completion of network upgrade NLT 4/12/2009 Mar 16 to Mar 20, 2009 Staff Existing staff of Networking 2 network design and 2 field engineers none Cost Available funding by the ABC Law Firm Allotted funding: Hardware = $500,000 = $300,000 Total Cost $800,000 Budget overrun up to 15% Acceptable without executive review Operating Environment The network upgrade includes many improvements over the existing network: including increased bandwidth, improved security, reliability, and availability. Replacement of old 10Mb 3-Com network hardware with modern Cisco gigabit routers and switches will provide remote management of all routers and switches and increases network bandwidth by over 1000 percent. Additionally, the Cisco hardware is more reliable as it provides redundant power supplies and built-in diagnostic firmware designed to detect problems with hardware before degrading network performance. With the addition of Cisco hardware, network up time should increase to approximately 99.9%. The security of any network is important, but is especially important when involving the privacy of clients of a law firm moving paper documentation to network storage. The Cisco network will provide this security, both in design and physical security of the network. At the same time the new network, using a secure virtual private network (VPN), will allow authorized employees of the law firm to access records from anywhere via the Internet. It will also provide, as a convenience to employees of ABC Law Firm, secure wireless access to the Internet in the company’s café. Human Resources The human resources section details the human interaction elements required for the successful completion of this project. This includes the team charter, a skills section detailing skill set, expertise, and role of each team member for this project. The communications section details the