Highly Effective Effective Improvement Necessary Ineffective Quality of Work Provides work at the highest quality. Work does not have to be redone. Work is completed with quality and rarely needs to be checked or redone. Work frequently needs to be checked or redone by others. Completes work at a level which usually needs to be checked/redone by others to ensure quality. Appearance Has a professional appearance, attire and grooming. Has a neat appearance, attire and grooming. Is nonprofessional in appearance, attire and/or grooming. Sometimes dresses or presents self in an unacceptable manner. Is unkempt and presents self unprofessionally. Attendance Can be relied on in any circumstance; commits themselves to tasks that take a large amount of time and/or personal investment. Rarely absent. Consistently relied on to be punctual, present, and prepared to work in an appropriate manner. Occasionally cannot be relied on to be punctual, present, or prepared to start work in an appropriate manner Has regular episodes of failing to be punctual, present, or prepared to start work in an appropriate manner Time Management (Efficiency) Completes tasks earlier than expected and uses additional time to increase the quantity of work. Uses time well ensuring tasks are completed on time. Sometimes fails to complete jobs in a timely manner. Does not tend to get things done by deadlines.
HE E IN I Follows Directions Listens exceptionally well. Routinely takes steps to comprehend what is said and what is being asked. Task completion indicates accurate and perceptive recall of what was said and what was being asked to be accomplished. Listens well. Takes steps to comprehend what is said and what needs to be accomplished. Generally pays attention and/or responds appropriately to ideas and questions offered by the supervisor. Sometimes does not listen very well and/or is not always attentive, as reflected in later comments, questions, and resulting work. Verbal reactions and/or task completion reflect an earlier difficulty or failure to listen carefully to what was said. Does not listen adequately, as reflected in later questions, comments, or task completion. Adaptability Demonstrates an extensive knowledge of new processes, procedures, and technologies and is eager to apply and share information with others. Demonstrates a understanding and willingness to apply new processes, procedures, and technologies. Demonstrates minimal understanding of new processes, procedures, and technologies; reluctant to apply knowledge. Demonstrates inadequate understanding of new processes, procedures, and technologies nor any eagerness to Problem Solving Identifies problems accurately; is able to solve them in a timely fashion, and takes steps to prevent them from Shares findings with other department members. Identifies problems and begins to research solutions. Most often can resolve issues independently. Sometimes fails to recognize problems. Often resorts to elevating issues to the next in command. fails to recognize problems and/or is not able to identify solutions. Is unable to proceed without assistance. HE E IN I Initiative and Independence Independently and completes appropriate work without Can responsibly accept an assignment and complete it with limited Often requires supervision and guidance. Has difficulty Needs direct supervision to work. Is not able to identify or prioritize needs without
supervision. supervision. Can prioritize work and is able to move between projects if priorities change. both prioritizing work and moving between projects when priorities change. supervision. Attitude/Professionalism . Maintains a positive attitude about work and Whitko Schools. Promotes the overall operations of Whitko Schools. Maintains a positive attitude about work and Whitko Schools. Is sometimes negative or cynical about the job and/or Whitko Schools. Is critical and regularly demonstrates a negative attitude about the job and/or Whitko Schools. Response to Feedback Consistently able to discuss, reflect and act upon agreed changes. Listens to, discusses and makes some suggested changes. Is reluctant to consider constructive criticism and/or make changes. Refuses to discuss and/or make changes. Interpersonal Skills Fosters supportive and cooperative relationships. Takes initiative in assuming servant leadership among peers. Maintains supportive and cooperative relationships. Handles conflicts in a professional manner. Sometimes maintains less than cordial relationships. to resolve conflicts. Relationships are negative or self-serving. Contributes to conflicts. HE E IN I Communication Demonstrates a strong ability to communicate with others in writing and orally. Written and oral communications are clearly and concisely communicated. Communicates messages appropriately and respectfully. Written and oral communications are sometimes unclear and/or poorly organized. Written or oral communications are frequently unorganized, incomplete, and contain mistakes or misunderstandings. Comments: