Domestic – household, not business Eligible – meet the requirements Essential services – services essential to life – gas, electricity, water Retailer – the company that you the bills Interpreting services For help in languages other than English, phone the Concessions Information Line on 1800 658 521 (toll free) and ask for an interpreter.
How much is the concession? 17.5% of electricity usage and service costs. The concession is calculated after retailer discounts and solar credits have been deducted. How do I for the concession? Your electricity retailer will if you need to apply for the Excess Electricity Concession and send you an application form. You must sign a declaration confirming that the electricity used at your address is for domestic purposes, that no commercial business is conducted at the address, and that the electricity is not being used for an illegal purpose. you have signed and dated the form, send it to the Department of Health and Human Services at the address listed on the form. The department will check your eligibility and advise your retailer. Your retailer will calculate the Excess Electricity Concession and apply the concession to your next bill. My bills are high due to medical needs – do I need to apply? If you receive the referred to in this document, or the referred to in this document, you do not need to complete an application form to receive the excess electricity concession. Your electricity retailer will apply the concession to your account. More information Phone your electricity retailer or the Concessions Information Line on 1800 658 521. A factsheet about this concession, including calculations and examples, is available on the website <www.services.dhhs.vic.gov.au/concessions-and-benefits> Controlled load electricity concession What does this concession apply to? Controlled load usage charges on domestic mains electricity. Controlled load charges apply to separately metered electric hot water or slab heating which is measured via a dual element electricity meter or dual element smart meter. These tariffs are usually shown as ‘controlled load’ or ‘dedicated circuit’ tariffs. The concession is only available to households with an eligible dual element electricity meter or dual element smart meter. Who can apply for the concession? An electricity account holder who one of the following eligible concession cards: Pensioner Concession Card Health Care Card Veterans’ Affairs Gold Card. How much is the concession? 13% of controlled load electricity costs.
Who can apply for the concession? An electricity account holder who holds an eligible concession card (Pensioner Concession Card, Health Care Card, Veterans’ Affairs Gold Card) and: has a medical condition that affects their body’s ability to self-regulate temperature or has a household member with such a medical condition. What medical conditions are eligible for the concession? Pre-approved conditions are: multiple sclerosis lymphoedema Parkinson’s disease fibromyalgia syndrome/poliomyelitis motor neurone disease. Applications for other conditions must be approved by the Department of Health and Human Services. How much is the concession? 17.5% of electricity usage and service costs between 1 November and 30 April. During this period the Medical Cooling Concession is given in addition to the referred to in this document. How do I apply for the concession? For an application form your electricity retailer or the Concessions Information Line on 1800 658 521 (toll free). The application form needs to be completed and signed by your doctor confirming your medical condition. If your condition is one of the conditions, send the form to your retailer. For any condition, send your form to the Department of Health and Human Services for assessment. Your retailer will check your concession card details with Centrelink and apply the concession to your bill. More information Phone your electricity retailer or the Concessions Information Line on 1800 658 521. A factsheet about this concession is available on the website <www.services.dhhs.vic.gov.au/concessions-and-benefits> See also referred to in this document. Service to property charge concession What does this concession apply to? The service charge on mains domestic electricity bills with very low electricity use.
Who can apply for the concession? An electricity account holder who holds one of the following eligible concession cards: Pensioner Concession Card Health Care Card Veterans’ Affairs Gold Card. How much is the concession? If the electricity use on a bill is lower than the service charge, the service charge is reduced to the cost of the electricity used. The concession is on your usage cost before any solar credits are deducted. How do I apply for the concession? The retailer will automatically give you the concession if you are eligible and you have provided your concession details. To check if you should be receiving this concession, phone your electricity retailer. More information Phone your electricity retailer or the Concessions Information Line on 1800 658 521. A factsheet about this concession, including calculations and examples, is available on the website <www.services.dhhs.vic.gov.au/concessions-and-benefits> Winter gas concession What does this concession apply to? Domestic mains gas usage and service costs. The concession is available over the winter period of 1 May to 31 October each year. Who can for the concession? A gas account holder who holds one of the following eligible concession cards: Pensioner Concession Card Health Care Card Veterans’ Affairs Gold Card. How much is the concession? 17.5% of gas usage and service costs. The concession is calculated retailer discounts are deducted. The concession does not apply to the first $62.40 of the six-month winter period bills. This is calculated as a daily rate on each bill. Households with very high bills (over $1,518 in the winter period starting 1 May 2017) will need to apply for the referred to in this document, to continue to receive a concession on their bill. How do I for the concession? Phone your gas retailer and give your concession card details over the phone. Your retailer will check your concession card details with Centrelink and apply the concession to your bill.
More information Phone your gas retailer or the Concessions Information Line on 1800 658 521. A factsheet about this concession, including calculations and examples, is available on the website <www.services.dhhs.vic.gov.au/concessions-and-benefits> See also referred to in this document. Excess gas concession What does this concession apply to? Domestic mains gas usage and service costs above $1,518 for the six-month winter period 1 May to 31 October 2017. Who can for the concession? A gas account holder whose winter gas costs are above $1,518 and who holds one of the following eligible concession cards: Pensioner Concession Card Health Care Card Veterans’ Affairs Gold Card. How much is the concession? 17.5% of gas usage and service costs. The concession is calculated after retailer discounts are deducted. How do I apply for the concession? Your gas retailer will check if you need to apply for the Excess Gas Concession and send you an application form. You must sign a declaration confirming that the gas used at your address is for domestic purposes, that no commercial business is being conducted at the address, and that the gas is not being used for an illegal purpose. you have signed and dated the form, send it to the Department of Health and Human Services at the address listed on the form. The department will check your eligibility and advise your retailer. Your retailer will calculate the Excess Gas Concession and apply the concession to your next bill. My bills are high due to my medical needs – do I need to apply? If you receive the referred to in this document ,or the referred to in this document ,you will be automatically eligible to receive the Excess Gas Concession after submitting a completed application form. More information Phone your gas retailer or the Concessions Information Line on 1800 658 521. A factsheet this concession, including calculations and examples, is available on the website <www.services.dhhs.vic.gov.au/concessions-and-benefits>
Non-mains energy concession What does this concession apply to? Non-mains sources of energy: liquefied petroleum gas (LPG) firewood for domestic heating, cooking or hot water heating oil electricity accessed via an embedded network generator fuel. Who can apply for the concession? An account holder who holds one of the following eligible concession cards: Pensioner Concession Card Health Care Card Veterans’ Affairs Gold Card. Are there other requirements for the concession? Special conditions apply for firewood and generator fuel concessions. See the application form for more details. How much is the concession? The concession is paid annually based on the amount paid for each energy type in that year. The rebate amounts for the 2016 calendar year are: $47 for spending from $100 to $267.99 $140 for spending from $268 to $805.99 $235 for spending from $806 to $1,340.99 $335 for spending from $1,341 to $1,913.99 $428 for spending from $1,914 to $2,448.99 $521 for spending $2,449 or more. A separate rebate is paid for each energy type used. How do I apply for the concession? Application forms are available from LPG suppliers, local councils, caravan park proprietors or by phoning the Concessions Information Line on 1800 658 521 (toll free). Applications for each year close on 30 June of the following year. Applications must include copies of paid invoices or receipts. The Department of Health and Human Services will check your concession card details with Centrelink and provide the concession as a rebate. More information the Concessions Information Line on 1800 658 521. A factsheet this concession, including calculations and examples, is available on the website <www.services.dhhs.vic.gov.au/concessions-and-benefits>