AS-017 Wheel Trans Customer Files Records relating to information of Trans customers. Documents include customer applications, approvals and rejections, audits, medical history, etc. City of Toronto Act, 2006, S.O. 2006, c. 11, Sched. A; Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990 c. M.56; Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A; Name, address, number, and details of medical history Customer applications, approvals and rejections Department Head, Supervisors and staff Third parties, Wheel Trans Customers 3 after termination of service then destroyed CO-004 Inquiries, Complaints and Commendations Includes records regarding general inquiries, suggestions, complaints and commendations regarding TTC service or operations including complaints and commendations regarding operators, collectors, fare or service. Also includes inquiries from councilors, concerns about the services provided by the TTC and responses to these inquiries. City of Toronto Act, 2006, S.O. 2006, c. 11, Sched. A; Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990 c. M.56; Records relating to the exchange of communication regarding TTC service between TTC customers, elected officials and TTC staff. Names, address, contact information of the complaint / requestor To document and investigate complaints and from the public Department Heads, Supervisors and staff Third parties, councilors Current plus 2 years then destroyed CO-013 TTC Support Person Assistance Card Program Records relating to applications for the TTC’s Support Person Assistance Card Program City of Toronto Act, 2006, S.O. 2006, c. 11, Sched. A; Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990 c. M.56; Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11; Names, address, contact information of the applicant / requestor, photos, medical information Customer applications for the Support Person Assistance Card Program Department Heads, Supervisors and staff TTC customers Current plus six years then destroyed
HR-021 Training Program Safety and Technical (PIB & General of Records) Records relating to the administration and development of technical training programs and skills development opportunity offered to employees. Includes information on training programs such as: equipment operation, handling of hazardous material, transportation of dangerous goods, training programs on safety, security and accident prevention on the work site. Documents may include source files, owner sign off sheets, instruction sheets; authorized instructors competency certificate or declaration; detailed session plan and program change logs, teaching aid package; test questions and answers; required fees; material price list and contact names; employee sign off sheets template, used to indicating that employees have received training; copies of hazardous material data sheets; informational materials, reports; and all supporting correspondence. Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; Program owner sign off sheet, instruction sheets; authorized instructors competency certificate or declaration; detailed session plan and program change logs, teaching aid package; test questions and answers required Technical and hard skills training; collect information about a worker’s successful completion of an approved training program for the purpose of maintaining a record of workers who have successfully completed approved training programs Human Resources staff, Department, Heads, Supervisors and staff. TTC Employees 21 after the last revision of the training program (S+ 21 years) HR-022 Workers’ Compensation & Disability Management Records relating to tracking and monitoring of all individual TTC employees' claims for financial and/or medical compensation as a result of personal injuries, illness, or other medical conditions preventing employees from fulfilling regular job duties. This includes workers' compensation and long term disability claims. Documents may include injury report forms, copies of long term disability and workers' compensation claims that have been submitted, disability recurrence continuity reports, completed summary claims information cards, and all supporting correspondence. Workplace Safety and Insurance Act, 1997, Regulation (First Aid Requirements) R.R.O. 1990, Reg. 1101 s. 5; Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A; Copies of injury report forms, copies of LTD and WSIB claims submitted, name & employee identification number, address, medical information Manage TTC's obligations regarding disability management Human Resources staff TTC Employees who have become ill or become injured 7 after file closed upon termination of employment then destroyed
Log Sheets Records relating to the use of log sheets for recording data about services performed by TTC departments and staff. Log sheets record information about time spent, location, employee name(s), and type(s) of services performed. City of Toronto Act, 2006, R.S.O. 2006, c. 11, Sched. A; Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; Name, address, phone number, employee identification number To track services performed by TTC personnel Department Head, Supervisors and staff TTC employees 2 upon last entry in Log Sheet, then destroyed Waybills, Run, Crew Guides, Transfer Distribution Sheets A waybill is an Operator’s individual schedule that they pick up at the beginning of their shift, along with the fare box and transfers. It is a personal log kept by all TTC operators which serves as a tally-sheet and provides details of the day’s events. Also included is the run guides that validates the times taken to reach each destination. Transfer Distribution report is to show the number of transfers allocated to all runs for each route for a given period. The Summary of Transfer reports the total number of transfers allocated to each route without listing all the runs. Crew Guide outlines the details of the work involved in the operation of a route identifying the crews that Operators/Collectors work. documents are required in the event of a legal claim against the TTC. City of Toronto Act, 2006, R.S.O. 2006, c. 11, Sched. A; Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; Name, address, number, employee identification number Maintain a records of monies collected and route times. Also may be used in case of a potential litigation to verify facts that occurred during the course of the route Service Delivery, Operations and Legal Staff TTC employees Current plus 3 years then destroyed