co-ordinates independent community perspectives from a variety of consumer sources, Provides input, guidance and advice to hospital inpatient and ambulatory services. Chair: The PWCC Consumer Council will be chaired by a council member nominated by the PWCC Executive Manager: Denise Kivell, Senior Responsible Owner, PWCC Programme Board Objectives: To represent the interests of consumers and to bring an inpatient and ambulatory consumer and family/whaanau perspective to the development of Counties Manukau Health plans, policies, publications and operational decisions, and to raise issues that are being identified in the community. Scope: In Scope: Middlemore Hospital and satellite hospitals; including Manukau Surgery Centre. Ambulatory care services; including Manukau Super Clinic. Core Activities: To represent the interests of consumers by objectively communicating their views. To provide strategic advice on consumer engagement within the scope that has been set out To provide a consumer perspective, advice and guidance on services, operational documents, plans and policies Seek feedback or input from networks which will contribute to the work of the Consumer Council and CM Health. Support organisational forums seeking consumer representation Report on activities and newly identified consumer issues. Associated Activities: Recruitment and management of consumer council members with community representation Training and mentoring for all members Out of scope of this programme: Out of scope are Localities including Primary Health Organisations and Residential care facilities. Relationships: Governance: The PWCC Consumer Council reports to the PWCC Programme Board and is chaired by a nominated council member. Decision making will run on consensual lines however; ultimate decision-making responsibility rests with the chair. A quorum comprises the (or nominee in their absence) and at least half of the permanent members. Meetings: The council will meet at least monthly. From time to time contribution may be required more frequently and this may be via an ‘out-of-session’ consultation. Payment for attending meetings will be set at the usual CMH rate for community, patient and whaanau representatives on advisory groups.
DHB Guide to engaging consumers update Renee Greaves Health Quality & safety Commission 09.07.2015 Strategy/ Values Refresh Adeline Cumings/ Marianne Scott Strategic Project Management office 13.08.2015 Project SWIFT Jo/ AMIT Project SWIFT 13.08.2015 WIFI Hotspot brochure Leanne No presentation) Medicine 13.08.2015 CPR brochure Denise Kivell Director Of Nursing 13.08.2015 Care Compass David Hughes- Patient Safety 10.09.2015 End of life Project Anna-Marie Harris- Project manager SPMO office Medicine 10.09.2015 Safety Culture in ED Kate Ansen Emergency Dept 10.09.2015 ED patient journey pamphlet Kate Ansen Emergency dept 08.10.2015 Partners In Care Evaluation Lynne Maher/ Brooke Hayward Ko Awatea-Evaluation 08.10.2015 Patient safety week Renee/ Rosalie Patient safety 08.10.2015 Haemotology Telephone clinic brochure Angela Knox Medicine 08.10.2015 Ministry of Health - NZ Health strategy Amanda Ministry of Health 12.11.2015 Comms Team Janet Haley/ Lena Crawford 12.11.2015 Patient experience week Bev Mcclelland PWCC Board 10.12.2015 ABC Study Elizabeth Nevill Neonatal 10.12.2015 Cancer supportive care Frances James Medicine 10.12.2015 Faster cancer treatment Richard Small Medicine 10.12.2015