Add Remarks as needed. Click OK. The appointment is canceled and not rebooked. If the appointment is linked to a consult, the consult status changes to Active. Figure 128: Cancel Appointment Dialog The Appointment displays in Pending Appointments with a status of Cancelled by Clinic or Cancelled by Patient (whichever is applicable). Figure 129: Pending Appointment Window – Appointment Status Cancelled by Clinic Figure 130: Pending Appointment Window – Appointment Status Cancelled by Patient The Clinic Schedule closes. The patient’s appointment request reappears on the APPT Request grid for future rescheduling. Select the APPT Request and the Clinic Schedule displays again. Note: The Time Slot count increases when an appointment is canceled. Figure 131: APPT Request – Time Slot Count Increase Cancel directly from pending appointment box Log on to VS GUI as a Scheduler. From the Tasks tab, in the Search text box, type the patient’s last name or the patient’s first initial of the last name and last four of the SSN. Click Search, and then select the requested patient’s name. Right click on a scheduled appointment from the Pending Appointment window in Ribbon bar. Figure 132: Select Cancel Appointment In the Cancel Appointment dialog box, select cancellation the appropriate cancellation option Cancelled by Clinic or Cancelled by Patient. Select a Reason for cancellation from the list. Click OK. Figure 133: Cancelled by Clinic
Figure 144: Clinic Schedule Display – Check In Yellow In the Pending Appointment Window on the Ribbon Bar, the appointment status changes to ACT REQ/CHECKED IN. Figure 145: Pending Appointment Window – Status ACT REQ/CHECKED IN Undo a Patient Check In If a patient is checked in by mistake, the check in can be undone. To undo a patient check in: Log on to VS GUI as a Scheduler. On the Clinic Schedule Grid, select the patient check in that needs to be undone. Right-click and then select Undo Check In Patient. Figure 146: Appointment Right-click Options – Undo Check In Patient The Appointment changes color from yellow to purple. Figure 147: Clinic Schedule Display – Undo Check In Patient Purple On the Pending Appointment Window, appointment status changes to No Action Taken. Figure 148: Pending Appointment Window – Appointment Status No Action Taken Check Out a Patient To check out a patient: Requires the SD SUPERVISOR key in VistA. Please note: The check out follow-up function is now working in version 2.0.0.14, but is still tied to the encounter. Until we can make the VS GUI’s Check Out purely administrative, we highly discourage the use of Check Out in VS GUI. Log on to VS GUI as a Scheduler.
Click No. A Dialog box displays a message about the C&P appointment. Figure 194: C&P APPT Links Adjustment Dialog Click OK. The Print Letter? Dialog opens. Click OK to print the Patient Letter. Click Cancel to exit the dialog box and not print the Patient Letter. The Closing Request dialog box displays a message: “This request will be closed.” The New C&P APPT displays in the Pending Appointment window and shows the AMIE Tracking Link is updated. Note: The previous appointment linked to the 2507 Request must be manually dispositioned. Add C&P APPT for Pending 2507 Request due to Veteran Cancellation/No Show Log into VS GUI. From the Tasks tab, in the Search text box, type the patient’s last name or the patient’s first initial of the last name and last four of the SSN (e.g. S1234). Click Search, and then select the requested patient’s name. Click Search. In the Request Management Grid, select pending C&P APPT Request. In the Clinic Schedule Grid, click an open time slot. Right-click the time slot, and then select Add Appointment. Note: The Create Walk-In Option is available if the current day is selected in the Clinic Schedule. The New Appointment dialog box opens. Confirm the Appointment Type is listed as C&P. If not, select the Appointment Type from the list, and then click OK. The C&P Requests dialog box displays the following information: Name: Veteran name Request Date: Date 2507 Request created
Figure 245: Clinic Activity Report Sort – Ascending Order Figure 246: Clinic Activity Report Sort – Descending Order Filtering Data by Column Data in the Clinic’s Activity report can be filtered as follows: Select the filter option in each column header (e.g., Clinic Activity data can be filtered by all Clinics with a defined Service of Rehab Medicine). Figure 247: Clinic Activity Report – Filtered Multiple filters can be selected to refine results (e.g., Clinic Activity data can be filtered by all Clinics with a defined Service of Rehab Medicine that also have no DefaultProv defined). Selected filters are highlighted in column headers. To remove filters: Select a filter option in the column header, and then click Clear Filter. Click Exit to close the Clinic Activity report dialog box. Figure 248: Clinic Activity Report – Multiple Filters Exporting a Clinic Report To export a Clinic Report: From the Reports tab, in the Reports section, select Clinics. The Clinic Activity dialog box opens, displaying the report. Figure 249: Clinic Activity If applicable, search for a specific clinic in the Clinic Search field. Click Search. If no specific clinic is used, ensure the full list is downloaded by scrolling down on the right several times until the last clinic on the list is the same when scroll to the bottom. Click Export Clinic Report. A Save As dialog box opens. Select the location to save the report.
Warning for similar names and SSN Similar Names dialog displays System lit patients with similar name and same last four digits of SS# Click OK User is able to continue Accessing deceased patient’s record This patient died on <Date of Death> Do you wish to continue? Click OK User is able to perform action such as Disposition, Cancel Appointments Accessing own record at selection Security regulations prohibit computer access to your own medical record. Click OK User is unable to perform any activity/actions