recorded as WIMSA metadata that is accessible and understandable to business users. When source system data is not readily available, the Vendor shall create sample/test data, so development can continue until such time as source data can be obtained. WIMSA MCMS Deliverables List Schedule Vendor deliverables required under this SOW are listed in Table 3 below. Table 3. WIMSA MCMS Deliverables List Schedule ID Deliverable Title Due Date POC Phase I Phase II Phase III Phase IV Opt Yrs. 1 Bi-Weekly Status Report, Risk and Issue Log. Vendor Proposed 2 MCMS Functional Design Specifications (FDS) Vendor Proposed 3 MCMS Technical Design Documents (TSD) Vendor Proposed 4 MCMS Configurations Document(s) Vendor Proposed 5 MCMS Software Code Release(s) (Software objects) Vendor Proposed 6 MCMS System Integration Test (SIT) Scripts (Plan, Event, Results) Vendor Proposed 7 MCMS User Acceptance Test (UAT) Scripts (Plan, Event, Results) Vendor Proposed 8 MCMS Training Materials and Standard Operating Procedures Vendor Proposed 9 Combined Functional/Technical Conversion Specifications (includes detailed conversion requirements, mapping, and data quality rules) Vendor Proposed
10 Final MCMS Deployment and Cutover Plan Vendor Proposed 12 Vendor Proposed Value Add Deliverables Vendor Proposed ** All Documents are maintained with updates and revisions as required. The Vendor will present documentation content outline for WIMSA review and approval for agreed upon document formats and content prior to deliverable creation and submission. Section 4 – Quality Standards The Acceptable Quality Level (AQL) rating matrix below will be used to periodically evaluate Vendor performance. Any ratings below Satisfactory will require a corrective action plan by Vendor. Performance Standard Category Acceptable Quality Level (AQL) Ratings Unsatisfactory (Red) Marginal (Yellow) Satisfactory (Green) Very Good (Purple) Exceptional (Dark-Blue) Schedule Does not meet the delivery schedule(s) and did not coordinate with WIMSA for an extension or exception – OR – does not make final delivery. Does not meet the delivery schedule(s) and coordinated with WIMSA for an extension or exception. Meets delivery schedule(s). Meets delivery schedule(s). Some early deliveries to WIMSA’s benefit. Delivery is ahead of schedule(s) and/or many early deliveries to WIMSA’s benefit. Quality of Deliverable or Service Deliverables or services are unacceptable. They do not meet contract requirements, even with WIMSA intervention and guidance. Deliverables, Work Products or services meet contract requirements after WIMSA intervention and guidance. Deliverables or services meet all contract requirements with only minor revisions. Deliverables or services meet all contract requirements with no revisions required. Deliverables or services exceed all contract requirements with no revisions required.
Business Relations Not responsive (within one business day, more than 3 times in one month) to WIMSA inquiries (written or verbal communications and data calls). Not responsive (within one business day, more than 2 times in one month) to WIMSA inquiries (written or verbal communications and data calls). Responds to WIMSA inquiries within one business day. Responds to WIMSA inquiries within one business day with no oversight. Anticipates, identifies, and recommends changes in technical and contractual matters. Responds to and exceeds all WIMSA inquiries within one business day with no oversight. Anticipates, identifies, and recommends changes in technical and contractual matters. Management of Personnel Fails to provide or replace personnel within 15 calendar days of contract award or departure of personnel. Fails to provide or replace personnel within 10 calendar days of contract award or departure of personnel. Provides personnel within 10 calendar days of contract award or departure of personnel. Vendor personnel possess skills and abilities that meet the contract requirements. Provides personnel within 7 calendar days of contract award or departure of personnel. Vendor personnel possess skills and abilities that meet the contract requirements. Provides personnel within 3 calendar days of contract award or departure of personnel. Vendor personnel possess skills and abilities that exceed the contract requirements. In addition to the identified Quality Standards, WIMSA’s IV&V Vendor will perform independent testing of the Vendor’s deliverables. Vendor shall account for independent testing activities in its schedule and support and cooperate with the IV&V Vendor to facilitate timely completion of independent testing. Section 5 – Personnel The Vendor shall be responsible for managing and overseeing the activities of all its personnel and any subcontractors used in performance of this effort. The Vendor's personnel management