SA www.multicultural.sa.gov.au/new-migrants Multicultural Communities Council of SA Directory www.mccsa.org.au Tas. www.multicultural.tas.gov.au Vic. www.multicultural.vic.gov.au WA www.omi.wa.gov.au www.omi.wa.gov.au/omi_db_msd.cfm Local government services Your local council looks after the area you live in and provides many important to people in the local community. Councils are funded by rates paid by local property owners. You do not have to own a property to access local government services. Many councils produce information booklets or new resident kits with information about local services and facilities (including garbage collection times, public health and recreation facilities). You can collect these from the Council or have them posted to you. Visit your local council or for more information. Council telephone numbers and addresses are listed in the under the name of the district. For more information: Region Local government information Website ACT ACT Government – www.act.gov.au NSW www.olg.nsw.gov.au NT Qld Department of Infrastructure, Local Government and Planning http://dilgp.qld.gov.au SA Department of Planning and Local Government www.dpti.sa.gov.au/local_govt Tas. Vic WA www.dlgc.wa.gov.au/Pages/default.aspx National - links Ethnic and community organisations
National http://mrs.org.au 1300 766 491 ACT http://dvcs.org.au 02 6280 0900 NSW - Sydney Advice Line 02 8745 6999 - Free calls outside Sydney 1800 810 784 1800 656 463 NT www.ncsmc.org.au/wsas/resources/res_nt.htm 1800 019 116 www.dawnhouse.org.au/domestic-violence-counselling-service 08 8945 6200 Qld www.dvconnect.org/womensline 1800 811 811 www.dvconnect.org/mensline/ 1800 600 636 SA 1300 782 200 1800 800 098 Tas. www.dpac.tas.gov.au/safehomessafefamilies 1800 633 937 – Counselling and Support Service 1800 608 122 Vic. Monday to Friday, 9am to 5pm http://edvos.org.au/what-we-do 03 9322 3555 www.iwss.org.au 1800 755 988 Immigrant Women’s Domestic Violence Service Monday to Friday, 9am to 5pm 03 9898 3145 www.safesteps.org.au 1800 015 188 , Richmond, Free call in Vic. http://mrs.org.au/about 1800 065 973 Men’s Referral Service, Richmond, Monday to Friday, 9am to 9pm 03 9428 2899 WA 1800 007 339
ACT www.shfpact.org.au 02 6247 3077 02 6205 1078 NSW www.women.nsw.gov.au 1800 817 227 02 9840 3877 NT www.health.nt.gov.au/sexual_assault_services Darwin Alice Springs 08 8922 6472 08 8955 4500 www.fpwnt.com.au 08 8948 0144 Qld www.fpq.com.au or www.true.org.au 07 3250 0240 07 3250 0240 SA www.wis.sa.gov.au 1800 188 158 www.whs.sa.gov.au 08 8444 0700 Tas. www.redcross.org.au/bi-cultural-health.aspx www.dhhs.tas.gov.au/children/child_protection_services 1300 737 639 www.police.tas.gov.au 131 444 Crime stoppers http://crimestopperstas.com.au 1800 333 000 Vic. Royal Women's Hospital Rural free call 03 8345 3058 1800 442 007
NT 1800 019 319 Qld www.rta.qld.gov.au/ 1300 366 311 SA 131 882 Tas. www.consumer.tas.gov.au/renting 1300 654 499 Vic. 1300 558 181 WA 1300 304 054 There are also non-government organisations which provide advice to tenants: State or Territory Tenants’ websites Telephone Website ACT 02 6247 2011 NSW www.tenants.org.au NT 1800 812 953 Qld. 1300 744 263 SA 1800 060 462 www.syc.net.au/tias/overview Tas. 1300 652 641 http://tutas.org.au/
NT www.youth.nt.gov.au Qld www.communityservices.qld.gov.au/youth SA www.officeforyouth.sa.gov.au Tas. www.linkzone.tas.gov.au Vic. www.youthcentral.vic.gov.au WA Contact your for recreational and other programs for young people. Parents Australians value parenting, but recognise that it is not always easy to be a “good” parent. Information and help is available from many organisations. Disciplining children is an important part of parenting, but physical punishment in Australia is illegal. You can use other forms of discipline, like taking away privileges or sending your child to their room. Reward your child for good behaviour and lead by example. If you are having problems disciplining your children, get help from family counselling and parenting support services: Parenting Information Website (Phone 1800 050 321) www.familyrelationships.gov.au www.mychild.gov.au/ www.raisingchildren.net.au – includes translated information www.kidscount.com.au/en www.abcdparenting.org www.kidsafe.com.au Child Support
I am looking for work 132 850 Newstart Allowance and/or Youth Allowance if you are looking for paid work, or you are taking part in approved training or other activities that may improve your chances of finding work. I am studying or training 132 490 Youth Allowance if you are 16–24 years old, studying full-time or undertaking a full-time Australian apprenticeship or other approved activities. Austudy if you are aged 25 years or older, studying or undertaking a full-time Australian Apprenticeship. I need help in a crisis 132 850 Crisis Payment This is a one-off payment if you: have recently arrived in Australia as a refugee or humanitarian entrant. cannot live in your house because of damage from fire or flood. you have left your home because of domestic violence. you have just left prison. Special Benefit if you are in severe financial need due to circumstances outside your control. I am caring for someone 132 717 Carer Payment if you are a carer who cannot support yourself through paid employment because of the demands of your caring role. Carer Allowance (an income supplement) if you are a parent or carer who provides additional daily care and attention for: an adult or child with a disability or medical condition. adults who are frail and aged. I am ill, injured or have disability 13 2717 Disability Support Pension if you have a physical, intellectual or psychiatric impairment that prevents you from working for at least the next two years, or if you are permanently blind. Sickness Allowance if you are employed or in full-time study but are temporarily unable to work or study due to a medical condition and you have work or study to return to when you get better.