Where to go for help Studying in a different country can be hard at times and you may need help from others. Here are some of the common challenges you may face and where you can find help If you are not sure how to find help at any time, P&T Global Education is a place to start, ask our Receptionist or Administrator If you need help with... You can go to... View page... 1. Homesickness, culture shock, loneliness Page 8 2. Visa or insurance concerns Page 24, 23 3. Settling into New Zealand/Wellington Pastoral care team P&T Global Education Page 10-18 4. Academic skills – reading, writing, exam preparation, speaking, computer skills Pastoral care team P&T Global Education Page 19-23 5. Health and Medical concerns P&T Global Education Page 26 6. Relationship problems; stress, anxiety and depression; addictions Page 31 7. Financial issues Page 17 8. Issues with your academic program timetable, recruitment agent, teaching staff, pastoral care or other staff Page 33 9. Physical or mental disabilities (such as a broken arm; hearing impairment) Page 27 10. Harassment, discrimination; a serious conflict with staff or other students Page 33 11. Making friends P&T Global Education community Supports / advisory group Other students 3. Family and friends 12. Computer problems P&T Global Education Administration / IT support 13. Library books, research, databases, finding resources for Page 17 14. Tuition Fees International Student handbook Page 29 15. Enrolment issues Teaching Page 2 16. Academic misconduct issues P&T Global Education Management Page 23 17. Interpreting service Language line 0800 656 666 Page 29
Culture Shock Are you homesick? Cannot focus on study? Feeling emotional? Don’t worry you’re normal! You are probably in culture shock. What is Culture shock? Is it normal? ‘Culture shock’ describes how you might feel after you have arrived in a new and strange culture. The feelings you may experience include: happiness and sadness at the same time unexplained crying confusion depression loss of appetite tiredness anger inability to make decisions loneliness desire to return home. Yes, culture shock is a common reaction to moving to a different country and most people will experience some form of it How long does it last? It is different for everyone and can depend on your personal situation. There is no right or wrong experience, and it can often take several months. Can I do anything about it? You cannot control culture shock – you simply have to go through it. However, there are some things you can do to make your cultural adjustment process quicker and easier. .
Te reo (the Māori Language) Aotearoa: New Zealand – literally: ‘Land of the Long White Cloud’ mihimihi: nau mai: greetings welcome haere mai: welcome pā: a fortified Māori village haere ra: hangi: farewell a traditional Māori meal cooked in an Pākehā: a New Zealander of European descent earth pit the pressing of noses, a Māori form of Powhiri: te reo: formal welcome on to a marae language hui: greeting meeting tangata whenua: tēnā koe: people of the land greetings (to one person) ka kite ano: kai: until I view you again food tēnā koutou: tikanga Māori: greetings (to a things kapa haka: traditional performing arts tūrangawaewae: a place where Māori custom Kairangi: kia ora: hello waiata: prevails songs kia ora tatou: koha: hello everyone gift waka: whakapapa: traditional canoe family origins iwi: karakia: tribal prayers whānau: wharekai: family cooking and eating house Māoritanga: marae: Māori culture a gathering place wharenui: whenua: meeting land
Reference Legal matters Your Human Rights New Zealand is a modern democratic country in human rights are protected. It is illegal to discriminate on any grounds, such as gender, religion or ethnicity. Complaints discrimination should be made to the Human Rights Commission office listed in the Wellington White pages (whitepages.co.nz) Free phone 0800 496 877 Your rights with the New Zealand Police Ask for a lawyer immediately. You are entitled to speak to your lawyer in private before you answer any questions from the Police. If you do not have a lawyer, you can ask for a duty solicitor to represent you. Their services are free while you are at the police station. You are also entitled to ask the police to arrange an interpreter in your native language to be available, either in person or via telephone, when you are questioned. Domestic violence In New Zealand, violence is unacceptable wherever it happens and no matter whom the victim is. The Domestic Violence Act 1995 provides protection against physical, sexual and psychological violence, and includes the use of Intimidation, harassment, damage to property, threats of harm and allowing a to view or hear abuse. For useful guidance on the law and your rights New Zealand You must be 18 years or older to buy cigarettes. Our Learning Centre at P&T Global Education is smoke-free. Please smoke at designated smoking areas provided. Smoking is also banned from indoor public including workplaces, shopping malls, public transport, public bars and restaurants, and many outdoor areas. For more information on smoking laws in New Zealand, view website. Alcohol You must be 18 years or older to buy or consume Alcohol. Always be prepared to show photographic identification as proof of your age, such as a driver’s license, passport, or 18-Plus card. There is a liquor ban in downtown Wellington, meaning that it is illegal to consume alcohol or carry open bottles/cans/glasses on the street. For more on alcohol laws in New Zealand, view or view Drug Issues It is illegal to buy, sell, use, import or possess certain Possession of illegal drugs may be punishable by large fines or prison. Some illegal drugs are marijuana, ‘magic mushrooms’ and ecstasy. For more about our drug laws, view here