12 Accessible Formats & Communication Supports 12.(1) Except as otherwise provided, every obligated organization shall upon request provide or arrange for the provision of accessible formats and communication supports for persons with disabilities, a) in a timely manner that takes into account the person‘s accessibility needs due to disability; and b) at a cost that is no more than the regular cost charged to other persons. Determine what accessible formats and communication options (verbal/written) will be available. Determine how long it will take to provide these formats (within 24 hours would be timely). Ensure staff know there will be no costs associated. (or charge reasonable costs to outsiders) WMG Integrated Accessibility Standard Regulation and WMG Customer Service Policy Complete January 1, 2016 12 12.(2) The obligated organization shall consult with the person making the request in determining the suitability of an accessible format or communication support. Ensure staff know how to offer/determine options (larger font, different colours, read it out loud, etc.,) WMG Training Program developed and available Complete January 1, 2016 12 12.(3) Every obligated organization shall notify the public about the availability of accessible formats and communication supports. Post on website Complete January 1, 2016 14 Accessible Websites & Web Content 14.(2) Designated public sector organizations and large organizations shall make their internet websites and web content conform with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG)2.0, initially at Level A and increasing to Level AA, and shall do so in accordance with the schedule set out in this section. New web site is being developed and when launched in 2015, will comply with WCAG 2.0 Level A requirements Continuous improvements in technology and web services will aid in meeting legislated requirements by 2021 N/A January 1, 2021 or before with WCAG 2.0 Level A, if new site developed or more than 50% content changed on existing site.
27 Workplace Emergency Response Information 27.(1) Every employer shall provide individualized workplace emergency response information to employees who have a disability, if the disability is such that the individualized information is necessary and the employer is aware of the need for accommodation due to the employee‘s disability. Send reminder email or other communication to staff that if they need accommodation during workplace emergencies, they need to let a designated party know. WMG Disability Accessibility Request Form Complete January 1, 2012 27 (2) If an employee who receives individualized workplace emergency response information requires assistance and with the employee‘s consent, the employer shall provide the workplace emergency response information to the person designated by the employer to provide assistance to the employee. Obtain consent and respond in accordance with the obligations of consent WMG Disability Accessibility Request Form Complete January 1, 2012 27 (3) Employers shall provide the information required under this section as soon as practicable after the employer becomes aware of the need for accommodation due to the employee‘s disability. Be timely (within 24 hours) HR to follow developed Return to Work Program Complete January 1, 2012 27 (4) Every employer shall review the individualized workplace emergency response information, (a) when the employee moves to a different location in the organization; (b) when the employee‘s overall accommodations needs or plans are reviewed; and (c) when the employer reviews its general emergency response policies. Ensure plan is communicated to new manager. Review as changes occur. WMG IASR Policy and Disability Accommodation Request Form Complete January 1, 2012 28 Documented Individual Accommodation Plans 28.(1) Employers, other than employers that are small organizations, shall develop and have in place a written process for the development of documented individual accommodation plans for employees with disabilities. Integrate into ESTRW process to these guidelines are met. WMG Disability Accommodation Request Form Complete January 1, 2016