Appendix A: VHIC Roles VHIC Role Function/Report Title Navigation Selected Status from Drop Down Menu Administrator Technical Administrator Tier 3 Supervisor Associate Auditor User CARD REQUESTS Request Cards (Card Requests icon on Home Screen/ Card Requests link in top Navigation Bar) N/A X X X X Deactivate Cards (Card Management icon on Home Screen/ Card Management link in top Navigation Bar) N/A X X REPORTS Veteran (Direct Search) (Reports icon on Home Screen/ Reports link in top Navigation Bar) (no national option) Veteran Detail Report Default view for Reports N/A X X X X X X Card Request Totals (Card menu tab - Request Totals sub-menu tab) National VHIC Card Request Totals National Checkbox N/A X X X VISN VHIC Card Request Totals VISN radio button N/A X X X X Facility
Card Request Progress (Card menu tab - Request Progress tab) National VHIC Card Request Progress National Summary Report Click National Checkbox N/A X X X VISN VHIC Card Request Progress VISN Summary Report VISN radio button N/A X X X Facility VHIC Card Request Progress Facility Summary Report Click Facility ration button N/A X X X X X Facility Detail VHIC Card Request Progress Facility Detail Report Click on the Facility Number N/A X X X X X Multiple Requests (Card menu tab - Multiple Requests tab) Cards Requested (Cards Requested radio button) National VHIC Summary Report for Number of Cards Requested Click National Checkbox N/A X X X VISN VHIC Summary Report for Number of Cards Requested Click VISN radio button N/A X X X Facility
VHIC Detailed Report for Number of Requested Click Facility ration button N/A X X X X X Facility Detail VHIC Facility Detail Report for Number of Requested Click on the Facility Number N/A X X X X X Cards Mailed (Cards Mailed radio button) National VHIC Summary Report for Number of Cards Requested Click National Checkbox N/A X X X VISN VHIC Summary Report for Number of Cards Requested Click VISN radio button N/A X X X Facility VHIC Detailed Report for Number of Cards Mailed Facility ration button N/A X X X X X Facility Detail VHIC Facility Detail Report for Number of Cards Mailed Click on the Facility Number N/A X X X X X Card History (Card menu tab - History sub-menu tab) Card ID VHIC Card History Enter Veteran's Card ID in the Card ID field N/A X X X X X X Person ID
VHIC Card History Enter Veteran's Person ID in the Person ID field N/A X X X X X X Expiration (Card menu tab - Expiration sub-menu tab) National VHIC Card Expiration Summary Report Click National Checkbox N/A X X X VISN VHIC Card Expiration Summary Report Click VISN radio button N/A X X X Facility VHIC Card Expiration Site Report Facility ration button N/A X X X X X Facility Detail VHIC Card Expiration Detail Report Click on the Facility Number N/A X X X X X Replacement (Card menu tab - Replacement sub-menu tab) National VHIC Card Replacement Summary Report Click National Checkbox N/A X X X VISN VHIC Card Replacement Summary Report Click VISN radio button N/A X X X Facility
Enrollment Services Unavailable X X X Bad Data X X X All X X X Facility VHIC On Hold Card Status Facility Summary Report Click Facility ration button Not Proofed X X X X X Eligibility Pending X X X X X Enrollment Services Unavailable X X X X X Bad Data X X X X X All X X X X X Facility Detail VHIC On Hold Card Status Facility Detail Report Click on Facility # Not Proofed X X X X X Eligibility Pending X X X X X Enrollment Services Unavailable X X X X X Bad Data X X X X X All X X X X X Card Destruction (Card menu tab – Destruction sub-menu tab) Pending Destruction (Pending Destruction radio button)
(no national option) VHIC Card Destruction Report – Pending Destruction Select Status and Date All X X X Legacy X X X Mass Reissuance X X X VHIC X X X Destroyed (Destroyed button) Basic (no national option) VHIC Card Destruction Report – Destroyed Select Status and Date Range All X X X Legacy X X X Mass Reissuance X X X VHIC X X X Print Services Processing Services menu tab - Processing sub-menu tab) National VHIC Batch File Processing Status National Report National Checkbox N/A X X X VISN VHIC Batch File Processing Status Summary Report Click VISN radio button N/A X X X Facility VHIC Batch File Processing Status Summary Report Facility ration button N/A X X X X X
VHIC Batch File Processing Error Status Summary Report – National Click National Checkbox N/A X X X VISN VHIC File Processing Error Status Summary Report - VISN Click VISN radio button N/A X X X Facility VHIC File Processing Error Status Summary Report - Facility Click Facility ration button N/A X X X X Facility Detail VHIC File Processing Error Detail Report - Not Acknowledged on the Facility Number N/A X X X X Acknowledged Not Confirmed (Acknowledged Not Confirmed radio button) National VHIC Batch File Processing Error Status Summary Report – National Click National Checkbox N/A X X X VISN VHIC Batch File Processing Error Status Summary Report - VISN Click VISN radio button N/A X X X Facility