LIST OF ACRONYMS ccTLD country code Top Level Domain EPM Enterprise Performance Management ERP Enterprise Resource Planning ERs Expected Results FRR Financial Regulations and Rules IAOD Internal Audit and Oversight Division KPIs Key Performance Indicators MTSP Medium Term Strategic Plan P&B Program and Budget PBC Program and Budget Committee PD Performance Data PIs Performance Indicators PPBD Program Performance and Budget Division PMSDS Performance Management and Staff Development System PPR Program Performance Report RBF Framework RBM Results-Based Management SMART Specific, Measurable, Achievable, Relevant and Time-bound SMT Senior Management Team SRP Strategic Realignment Program TLS Traffic System ToRs Terms of Reference UDRP Uniform Domain Name Dispute Resolution Policy WIPO World Intellectual Property Organization LIST OF WIPO PROGRAMS, AS DEFINED IN 2012/13 PPR Program 1 – Patent Law Program 2 –Trademarks, Industrial Designs and Geographical Indications Program 3 – Copyright and Related Rights Program 4 – Traditional Knowledge, Traditional Cultural Expressions and Genetic Resources Program 5 – The PCT system Program 6 – Madrid and Lisbon Systems Program 7 – Arbitration, Mediation and Domain Names Program 8 – Development Agenda Coordination
ANALYSIS OF COMMENTS Comments made in the survey have been grouped into common themes and number of occurrences, and presented or [Annex I follows] and FOLLOW UP ON STATUS OF IMPLEMENTATION OF RECOMMENDATIONS OF THE PAST VALIDATION REPORTS Fully implemented Partially implemented Not implemented Recommendations Contained in the Previous Validation Reports Status as of PPR 2010/11 Status Comments on status of implementation of recommendations [PPR 2010/11] Recommendation 1: Quality assurance of PD needs to be further strengthened during the 2012/13 biennium by improving the quality and relevance of the RF. N/A The recommendation was considered implemented as of March 2014. [PPR 2010/11] Recommendation 2: Strike the balance between the RF as a reporting tool and a management tool (for PMPS and PMs) by identifying SMART performance measures; N/A The recommendation was considered implemented as of March 2014.
RANDOM SAMPLING MEETINGS Random sampling of one performance indicator per program was conducted by the WIPO Senior Management Team (SMT) Members or alternates in the presence of IAOD staff. Date Program Participant Title Program(s) April 8, 2014 Mr. Pooley Deputy Director General, Innovation and Technology Sector Program 1 – Patent Law and Innovation Program 5 – The PCT System Program 30 – SMEs and Innovation April 8, 2014 Mr. Wichard Deputy Director General, Global Issues Sector Program 4 – Traditional Knowledge, Traditional Cultural Expressions and Genetic Resources Program 7 – Arbitration, Mediation and Domain Names Program 17 – Building Respect for IP Program 18 – IP and Global Challenges Program 19 – Communications Program 20 – External Relations, Partnerships and External Offices 8, 2014 Mr. Sundaram Assistant Director General, Administration and Management Sector Program 22 – Program and Resource Management Program 24 – General Support Services Program 25 – Information and Communication Technology Program 27 – Conference and Language Services Program 28 – Safety and Security Program 29 – Construction Projects April 8, 2014 Mr. Prasad Executive Director and Chief of Staff, Office of the Director General Program 21 – Executive Management April 8, 2014 Mr. Fink Chief Economist, Economics and Statistics Division Program 16 – Economics and Statistics April 9, 2014 Mr. Clarke Assistant Director General, Culture and Creative Industries Sector Program 3 – Copyright and Related Rights April 9, 2014 Mr. Frelek Assistant Program Officer, Department for Transition and Developed Countries Program 10 – Cooperation with Certain Countries in Europe and Asia April 10, 2014 Mr. Onyeama Deputy Director General, Development Sector Program 8 – Development Agenda Coordination Program 9 – Africa, Arab, Asia and the Pacific, Latin America and the Caribbean Countries, Least Developed Countries Program 11 – The WIPO Academy
April 10, 2014 Ms. Wang Deputy Director General, Brands and Designs Sector Program 2 – Trademarks, Industrial Designs and Geographical Indications Program 6 – Madrid and Lisbon Systems Program 31 – The System April 10, 2014 Mr. Takagi Assistant Director General, Global Infrastructure Sector Program 12 – International Classifications and Standards Program 13 – Global Databases Program 14 – Services for Access to Information and Knowledge Program 15 – Business Solutions for IP Offices April 11, 2014 Ms. Moussa Director, Human Resources Management Department Program 23 – Resources Management and Development [Annex III follows]
4 Enhanced cooperation/ greater consensus among Member States on further developing balanced policy and normative frameworks for the international patent system, trademarks, industrial designs, geographical indications, copyright and related rights, TK, TCEs and GRs Progress in the IGC’s negotiations towards development of an international legal instrument(s) Negotiations Underway IGC mandate for 2010/11 complemented by the mandate of the IGC for 2012/13 as established by the WIPO General Assembly in October 2011, and the 2013 work program of the IGC as determined by the WIPO General Assembly in September 2012 Adoption of an international legal instrument(s) Continued progress in negotiations 5 Stronger relationships with PCT users and Offices Increased feedback from PCT users on overall system performance Updated : 116 requests for feedback Informal requests for feedback in every user contact 237 requests for PCT user feedback 6 Better use of the Madrid and Lisbon systems, including by developing countries and LDCs Number of renewals (Madrid system) Updated: 21,754 (2011) 21,300 (2012); 22,000 (2013) 21,859 (2012) 23,014 (2013) 7 Effective intellectual property protection in the gTLDs and the ccTLDs Number of ccTLD UDRP based cases administered Updated: 2,135 cases administered by the Center (end 2011) 350 additional cases 2,788 cases (cumulative per end 2013) 663 additional ccTLD-only cases 8 Enhanced understanding of the Development Agenda by Member States, IGOs, civil society and other stakeholders Number of countries requesting technical assistance through DA projects and expressing Projects and DA related activities in 50 countries Projects and DA related activities in 50 countries Projects and DA related activities in 50 countries
12 Updated and globally accepted system of international classifications and WIPO standards to facilitate access, use and dissemination of IP information among stakeholders in the world Number of amended and new standards adopted Updated: Two Standards amended. No new Standards Tbd end 2011 One new Standard adopted and two amended in 2012 One Standard and the Glossary amended in 2013 13 Timeliness of PATENSCOPE updates regarding PCT applications Number of weeks per year where publication is not available at 20:00 Geneva time on publication day zero zero zero 14 Enhanced access to, and use of, IP information and knowledge by IP institutions and the public to promote innovation and increased access to protected creative works and creative works in the public domain Number of registered users of ARDI and ASPI ARDI(24), ASPI (6) ARDI 50 before end 2013, ASPI 20 before end 2013 ARDI (207 active users) ASPI (20 active users) 15 Enhanced technical and knowledge infrastructure for IP Offices and other IP institutions leading to better services (cheaper, faster, higher quality) to their stakeholders Number of Offices processing PCT and Madrid data with the support of WIPO supplied systems 5 20 (cumulative) 2 Offices processing PCT and Madrid data with the support of WIPO supplied systems 16 Take-up of WIPO economic analysis as an input into the formulation of IP policy Number of citations in economic publications and government policy reports Updated: The first World IP Report was published in November 2011, so it is too early to count citations as of end 2011 novelty of program, not possible to establish meaningful targets In 2013, the two editions (2011 and 2013 editions) of the World Intellectual Property Report (publication n°944) were downloaded, altogether, 17,536 times. The second IP Report was published in November 2013.
17 Enhanced human resource capacities able to deal with the broad range of requirements for the effective use of IP for development in developing countries, LDCs and countries with economies in transition Percentage of trained enforcement officials that report satisfaction with the training provided, including guidance on strategic cooperation, and its usefulness for professional life No current data available 75% The average rate of satisfaction expressed by the participants to the capacity-building activities is over 85%. 18 WIPO established as a credible source of support, assistance, and reference for information on innovation and IP in relevant public policy processes Number and diversity of specific requests from Member States and international organizations for WIPO contributions on IP in relation to global public policy issues One formal request (WHO) One-two requests per year A joint event was organized with the World Bank’s infoDev initiative and the Kenya Climate Innovation Center (KCIC), at the request of KCIC. This included a WIPO training program on technology licensing. Two presentations were given in the China International Small and Medium Enterprise Fair (CISMEF), Guangzhou, China and the Global South-south Development Expo in Nairobi at the request of the South-South Global Assets and Technology Exchange (SS-GATE), an initiative of UNDP. A presentation was given in Belgrade at the request of the Regional Environmental Center for Central and Eastern Europe. National events were organized in Thailand and Brazil upon request from the respective countries. Upon continued requests from the WIPO Academy, WTO, Geneva University and the Graduate Institute of
26 evaluative information is available to senior management, program managers and Member States for decision making Evaluations are produced in line with the Evaluation Policy and Evaluation Section Procedures Manual. Updated: 1 country portfolio evaluation was almost completed (draft final report received) At least six evaluations completed in the biennium 2012/13: Eight evaluations completed in the biennium. In 2012: Country portfolio evaluation (Kenya) was finalized, and validation report of the PPR 2010/11 (in collaboration with Audit Section) as well as four Development Agenda project evaluations were produced / presented to CDIP who agreed with / acted on the main recommendations. In 2013: two evaluation reports were completed. All evaluation work was done according to principles and procedures of the policy, strategy and manual. 27 Effective, efficient, quality and customer-oriented support services both to internal clients and to external stakeholders (human resources, IT, conference, language, procurement, travel, printing and publication, premises management) Percentage of Madrid Romarin in electronic format on time Rates at end 2011 10% improvement over baseline Madrid Romarin available on time – 100% (2012) This service was discontinued in early 2012.
31 Wider and better use of the Hague system Number of registrations, designs contained in registrations, renewals and other recordings Updated: New Registrations 2,363 Designs contained 11,077 Renewals 2,821 Other recordings 4,326 New Registrations 5,000 (2012) 7,500 (2013) Designs contained 20,000 (2012) 25,000 (2013) Renewals 2,800 (2012) 2,500 (2013) Other recordings 8,000 (2012) 12,000 (2013) New Registrations 2,440 (2012) 2,734 (2013) Designs contained 11,971 (2012) 12,806 (2013) Renewals 3,120 (2012) 2,859 (2013) Other recordings 3,643 (2012) 3,631 (2013) [End of annex IV and of document]