used across the public sector. Survey results guide the development of actions plans to ensure a collaborative and respectful environment for all employees. Information dissemination DEDJTR provides a wide variety of translated resources and materials that target people from culturally and linguistically diverse backgrounds to improve access to the department’s services and programs. There was a total investment of approximately $2.28m in interpreting and translating services in 2015-16. Parks Victoria provided ‘Welcome to your Parks’ information brochure in 20 languages; These Park Notes have been translated for specific locations that attract a large number of culturally diverse visitors. Customer service centre and Land Victoria customers are able to access I & T services to support business transactions and obtain information. DET ensures that multilingual information is made available to culturally diverse communities, including translated information on its website, and through publications and communication channels. DET will incorporate information and communication strategies into the new Cultural Diversity Plan to meet the needs of culturally diverse communities. DHHS identifies key audiences from culturally diverse backgrounds across various program areas and multilingual information is produced to support their access to services and to increase health literacy. Key program documents and information are translated into identified community languages to meet the specific health, wellbeing and access needs of communities such as refugees or asylum-seekers. DJR mainstream business units and statutory entities have ensured that information is provided through a range of platforms and websites, including translated documents, use of interpreter services, signage and radio. Examples include translated information from Consumer Affairs Victoria for vulnerable consumers; translated information in the prison environment to maintain safety and security for prisoners, staff and visitors; and the use of digital, print and radio advertising by VicPol to recruit culturally diverse operational staff. DPC oversees governance arrangements for all government advertising, including monitoring and reporting on adherence with the Government’s Multicultural Communication Policy. The policy requires departments and agencies to spend a minimum of five per cent of their total campaign advertising expenditure via multicultural media. DPC has ensured information regarding significant community events, including Australia Day, ANZAC Day and the 50th Anniversary of the Battle of Long Tan, is made available to culturally diverse communities. DTF ensures that public consultations are held in venues that are welcoming and accessible to the community, including culturally diverse groups. DTF offers departmental publications, including reports, plans, guidelines and procedures in languages other than English upon request. Essential Services Commission has brochures on customer bill information on its website in multiple languages.
party DHHS, Victorian Population Health Survey, annual. The latest published survey data available at time of report. Note: Data for 2015 cannot be compared to previous due to change in survey methods employed. B5 Proportion of people who think the number of immigrants accepted into Australia at present is ‘too high’. Scanlon Foundation’s Mapping Social Cohesion Survey Reports. The surveys are conducted annually. B6 Proportion of people who ‘agree’ or ‘strongly agree’ that accepting immigrants from many different countries makes Australia stronger. Scanlon Foundation’s Mapping Social Cohesion Survey Reports. The surveys are conducted annually. B7 Number of complaints made to the Victorian Opportunity and Human Rights Commission under the Racial and Religious Tolerance Act 2001. Victorian Equal Opportunity and Human Rights Commission (VEOHRC) Annual Reports. The data is collected annually. Note: The large number of complaints under the RRT Act in 2014-15 was the result of a dispute. B8 Number of complaints made to the Victorian Opportunity and Human Rights Commission in relation to discrimination on the basis of race and religious belief under the Equal Opportunity Act 2010. Victorian Opportunity and Human Rights Commission (VEOHRC) Annual Reports. The data is collected annually.