an inpatient bed. Also agree ana escalation process with Merseyside Police. Address the system pressure in terms of accessing beds, timely MHA when people are in custody. 1.10 To establish the Crisis Care Concordat within the Vision 2018 programme To review existing information sharing arrangements (Vision 2018) and determine the feasibility of shared access to the different IT systems. April 2015 October 2016 Vision 2018 Programme Leads CWP/Police/WUTH/CT/CCG/LA Parity of esteem with physical health Link to the work streams NC confirmed that Val McGee is on Vision 2018, so this will be picked up. Improved communication and coordination of care Reduction in multiple assessments (telling their story once) Better risk management and safety planning Better awareness of the individuals circumstances (think family) Group agreed that this remains on the plan
Review the current information sharing policy to ensure that it is fit for purpose and includes NWAS April 2016 CWP/DASS/WUTH/Police Improving health outcomes, supporting service change along with engaging and empowering people. Better access to information to allow for safety planning and risk management Reduction in crisis episodes This ties in with Vision 2018 / Vanguard (1.12) Concordat does require reports. NWAS - Due to current operational issues being experienced in NWAS this has not been actioned. 1.11 Providers to consider the adoption of the “No force first” campaign All staff are appropriately trained in recognised techniques Opportunities for joint training between different providers to be identified and training to take place November 2015 Commencing April 2015 CWP/WUTH/Police/NWAS/CT Patients can be cared for effectively. Staff are fully competent in the delivery of their skills and expertise and can enable change. Provides a more positive experience for patients/families and staff. Training required at WUTH – CWP could assist with this as they manage the training in-house. SE will look at how CWP can support WUTH with this training and also link in with Jo Goodfellow NWAS - Due to current operational issues being experienced in NWAS this has not been actioned.
All staff are appropriately trained in recognised techniques Implement safe restraint techniques into Ambulance training Commence April 2015 NWAS Provides a more positive experience for patients/families and staff. NWAS - Due to current operational issues being experienced in NWAS this has not been actioned. 4.4 Undertake a qualitative audit of crisis care plans October 2015 CWP Improved signposting to more appropriate resources and services Establish what learning is required and promote a standardised approach to crisis planning/plans Better use of crisis plans Reduction in Mental Health A&E attendances Improved service user and carer experience CWP - This forms part of Community Safety Metric. Merseyside Police – Can also put mark on their system i.e.; deploy triage 4.5 Improve the information available to carers, service users and staff in relation to crisis planning and interventions April 2016 CWP/WUTH/Police/LA/NWAS/CT/Primary Care Mental Health Providers Improved service user, carer and staff experience and knowledge Improved co-production of crisis plans Service users and carers will understand and know what to do in and before a crisis Improved signposting to more appropriate resources Reduction in crisis episodes NWAS - Due to current operational issues being experienced in NWAS this has not been actioned.