The elements of competency are the building blocks of the unit of competency. They describe in terms of outcomes the significant functions and tasks that make up the competency. In this manual elements of competency are identified as an ‘element’. Performance criteria Performance criteria indicate the standard of performance that is required to demonstrate achievement within an element of competency. The standards reflect identified industry skill needs. Performance criteria will be made up of certain specified skills, knowledge and attitudes. Learning For the purpose of this manual learning incorporates two key activities: Training Assessment. Both of these activities will be discussed in detail in this introduction. Today training and assessment can be delivered in a variety of ways. It may be provided to participants: On-the-job – in the workplace Off-the-job – at an educational institution or dedicated training environment As a combination of these two options. No longer is it necessary for learners to be absent from the workplace for long periods of time in order to obtain recognised and accredited qualifications. Learning Approaches This manual will identify two avenues to facilitate learning: Competency Based Training (CBT) This is the strategy of developing a participant’s competency. Educational institutions utilise a range of training strategies to ensure that participants are able to gain the knowledge and skills required for successful: Completion of the training program or qualification Implementation in the workplace. The strategies selected should be chosen based on suitability and the learning styles of participants. Competency Based Assessment (CBA) This is the strategy of assessing competency of a participant. Educational institutions utilise a range of assessment strategies to ensure that participants are assessed in a manner that demonstrates validity, fairness, reliability, flexibility and fairness of assessment processes.
How much revenue is generated through a wedding? Slide Slide No Trainer Notes Class Activity – General Questions What of food and beverage are served at these? What facilities mentioned before would be appropriate to hold these events? Slide Slide No Trainer Class Activity – General Questions What of food and beverage are served at these? What facilities mentioned before would be appropriate to hold these events? Slide No Trainer Notes Class Activity – General Questions What types of events are associated with each category? Why is the MICE sector very appealing to hotels as a key market to attract? Slide
Slide No Trainer Activity – General Discussion Discuss these points. Slide No Trainer Notes Class Activity – General Questions and List function facilities Answer question in Get audience to list all the facilities/spaces that can be used for an Slide Slide No Trainer Notes Class Activity – General Questions What is each facility used for? Slide Slide No Trainer Class Activity – General Questions What costs are associated with each of these services? The trainer may need to provide Business Centre Price list or audience to research.
Slide No Trainer Notes Activity – Discussion Discuss the different types of furniture: Tables and Chairs – for registration areas, speakers and guests Surrounding furniture – including catering tables, chairs, coat racks, luggage storage Stage – including lectern Signage – to be displayed in the room itself, in front of the meeting room and the entrance of the building, including suitable directions Aesthetics – flowers, plants, music lighting and temperature. Slide No Trainer Notes Class Activity – Discussion Discuss the different types of equipment and stationery commonly used for events or functions. Slide Slide No Trainer Class Activity – Discussion How will these affect infrastructure needs? Slide Slide No Trainer
Discuss each point and important aspects to be recorded in each point. Slide No Trainer Notes Activity – Questions Ask questions in the slide. Slide No Trainer Activity – Discuss points in booking conditions Discuss each and important aspects to be recorded in each point. No Trainer Notes Class Activity – Discuss points in booking conditions Discuss each point and important aspects to be recorded in each point. Slide Slide No Trainer Notes Class Activity – Discuss points in booking conditions