consultation with the resident concerned and where appropriate that resident’s family. All information pertaining to residents will be stored securely to promote the confidentiality of the record. All breaches of this security shall be investigated. Where the resident is no longer in the residential home, their record shall be stored in a secure location for the period of seven years. The facilities provided to meet the care needs in the designated centre: The plan of the designated centre is set out in Appendix A Number Type of Bedrooms Single bedrooms 2 Multi - Occupancy bedrooms - ensuite 4 Double Room - ensuite 3 Other facilities: Dining Room 1 Sitting room 2 Oratory 1 Realtives meeting room 1 Laundry 1 Clinic room 1 Assisted shower room 2 Sluice room 1 Medical Equipment 1 Kitchen 1 Store rooms 4 Staff room & toilets 2 Office & nurse’s station 2 Appendix A shows the floor plans after refurbishment works which were completed on 15th December 2017. Appendix B shows the floor plans of the extension in three phases: Phase 1 & 1A – Completed March 2019 – 10 single bedrooms Phase 2 – completion of 2 single rooms and 2 twin rooms
3 – September 2019 - completion of sitting room & oratory extension. Specific Therapeutic techniques used in the designated centre: The centre does not have specific therapeutic techniques. Respecting the privacy and dignity of residents: Arrangements are in place to ensure that the resident’s privacy, dignity and modesty are respected at all times, and with particular regard to: maintaining social contacts to the extent to which the resident wishes to do so allowing the resident spend time alone, in accordance with his/her wishes expressions of intimacy and sexuality wearing his/her own clothing dressing and undressing being assisted to eat and drink consultations with advocates, social care and other professionals examinations by health care professionals personal care-giving circumstances confidential and/or sensitive information is being discussed (including details of medical condition or treatment) entering bedrooms, toilets and bathrooms care received prior to and at the time of death The centre ensures that the resident receives enhanced support at times of acute distress in a manner that takes account of his/her particular needs and preferences. Staff demonstrate their respect for the dignity, modesty and privacy of the resident: through their general demeanour through the manner in which they address and communicate with the resident through their appearance and dress by avoiding ageist, racist, sexist or other inappropriate comments or jokes through discretion when discussing the resident’s medical condition or treatment needs It is understood that lapses are unacceptable, even when are working under pressure. The resident has access to a telephone for use in private. Any circumstances in restrictions on the use of the telephone are imposed are agreed with the resident and recorded. The resident receives his/her mail promptly. The resident’s privacy is respected in relation to his/her mail. Where the resident shares a room, the screening ensures that his/her privacy is not compromised when personal care is being given.