Next, run the c:\illiad\Admin\ILLiadUpdate.exe file again and go through steps b and c again. This time many files will be listed in the Available Updates window and the actual update will occur. When users start the ILLiad client they will get a notice to upgrade the client and will select Yes. Occasionally there are some issues with Admin permissions. If so, go to the ILLiad Client from the Start Bar (not a shortcut on desktop), right click and choose Run as Administrator. In order to print most ILLiad documents used in the course of processing Borrowing, Document Delivery, and Lending requests, ILLiad uses a combination of document templates (Word Documents) and output data files (.xls files). During each print process, the data files and the document templates are merged together to create the new, complete document to be printed. The ways that these different documents and files interact are outlined in the charts that follow: Borrowing Print Process From this Queue Perform this Action Merges with this Word Doc Data File Used ALA Request Awaiting ALA Request Processing From Borrowing Ribbon (Processing Group): Print ALA Requests BorrowingALARequests.doc ALA.xls Article Labels Awaiting Post Receipt Processing From Borrowing Ribbon (Receive Requests Group): Print Receives BorrowingArticleLabels.doc Article.xls Article Slips Awaiting Post Receipt Processing From Borrowing Ribbon (Receive Requests Group): Print Receives BorrowingArticleSlips.doc Article.xls Loan Labels Awaiting Post Receipt Processing From Borrowing Ribbon (Receive Requests Group): Print Receives BorrowingLoanLabels.doc Loan.xls Loan Slips Awaiting Post Receipt Processing From Borrowing Ribbon (Receive Requests Group): Print Receives BorrowingLoanSlips.doc Loan.xls
Letter Awaiting Customer Contact From Customer Contact Screen. Customer Contact Ribbon (Process Group): Print Notifications BorrowingNotify.doc Print N/A From Borrowing Processing Ribbon (Process Group): Cancel Request. Check Move to Print Queue and click Cancel Request Note: This document is not included in the default ILLiad installation. It must be created by the Institution wishing to use it. BCancel.xls Print Multiple Requests N/A From Request Form. Borrowing Processing Ribbon (Printing Group): Add to Print Queue Printed.xls Return Address Labels Awaiting Return Label Printing From Borrowing Ribbon (Returns Group): Print Returns ReturnsL.xls Return Slips Awaiting Return Label Printing From Borrowing Ribbon (Returns Group): Print Returns BorrowingReturnSlips.doc Returns.xls Print Request N/A From Request Form. Borrowing Processing Ribbon (Printing Group): Print Request PrintRequest.doc Document Delivery Print Process From this Queue Perform this Action Merges with this Word Doc Data File Used Article Slips Awaiting DD Stacks Searching From Document Delivery Ribbon (Search Stacks Group): Print Pull Slips DocDelArticleSlips.doc DocDelP.xls Article Mailing Labels Awaiting DD Stacks Searching From Document Delivery Ribbon (Search Stacks Group): Print Pull Slips DocDelP.xls
Loan Labels Awaiting DD Stacks Searching From Document Delivery Ribbon (Search Stacks Group): Print Pull Slips DocDelLoanLabels.doc DocDelL.xls Loan Mailing Labels Awaiting DD Stacks Searching From Document Delivery Ribbon (Search Stacks Group): Print Pull Slips DocDelLoanMailingLabels.doc DocDelL.xls Invoice N/A See Note 2 Below. From Document Delivery Ribbon (Billing Group): Move Invoices to Print Queue There are two ways to generate invoices: Item by Item and by Time Period. DocDelInvoice.doc DocDelBill.xls Lending Print Process From this Queue Perform this Action Merges with this Word Doc Data File Used Article Slips Awaiting Stacks Searching From Lending Ribbon (Search Stacks Group): Print Stacks Search Items LendingArticleSlips.doc StacksP.xls Loan Slips Awaiting Stacks Searching From Lending Ribbon (Stacks Search Group): Print Stacks Search Items LendingLoandSlips.doc StacksL.xls Loan Labels Awaiting Stacks Searching From Lending Ribbon (Search Stacks Group): Print Stacks Search Items LendingLoanLabels.doc StacksL.xls Loan Shipping Labels Awaiting Shipping Label Printing From Lending Ribbon (Search Stacks Group): Print Shipping Labels LendingLoanShippingLabels. doc ShpStkL.xls Article Shipping Labels Awaiting Shipping Label Printing From Lending Ribbon (Search Stacks Group): Print Shipping Labels LendingArticleShippingLabels .doc ShpStkP.xls Shipping Labels - All See Note 1 Below. Awaiting Shipping Label Printing From Lending Ribbon (Search Stacks Group): Print Shipping Labels OR ShpStk.xls
Clearance N Merge Customers N/A Customer Records Merged mergecus.txt N Y Borrowing-Overdues Overdues Checked out to Customer Overdue Notification 1 Sent overdue1.txt Y Y Borrowing-Overdues Overdues Checked out to Customer Overdue Notification 2 Sent overdue2.txt Y Y Borrowing-Overdues Overdues Checked Out to Customer Overdue Notification 3 Sent overdue3.txt Y Y Web Under 2 subheadings Password Reset N/A Resets the Borrowing Password passwordreset.txt Y Document Delivery E-Mails Is In Customization Manager E-mail Process From This Queue Action Performed Email Template We use Template Y Doc Del-EMail Article Received - Hold for Pickup Awaiting Doc Del Customer Contact Contact Customers illddart.txt Y N Article Received - Mailed to Address Awaiting Doc Del Customer Contact Contact Customers illddartdel.txt N Y Doc Del-EMail Loan Received - Hold for Pickup Awaiting Doc Del Customer Contact Contact Customers illddloan.txt Y N Loan Received - Mailed to Address Awaiting Doc Del Customer Contact Contact Customers illddloandel.txt N N Multiple Items Received Awaiting Doc Del Customer Contact Contact Customers ddmnotify.txt N Y Odyssey-Email Odyssey Odyssey-Email DocDel Electronic Delivery Awaiting Document Delivery Scanning Scan and Deliver Article ElecDel.txt Y Y Cancel Request Varies Cancel Request Cancel.txt Y Lending E-Mails Is In Customization Manager E-mail Process From This Queue Action Performed Email Template We use Template Y Cancel Request Varies Cancel Request lendingcancel.txt N Authentication
Lending-Cancellations Y Lending-Cancellations Password Reset N/A Resets the Lending Password lendpasswordreset.txt Y Y Lending-Overdues Overdues Checked out to Customer Overdue Notification 1 Sent lendingoverdue1.txt Y Y Lending-Overdues Overdues Checked out to Customer Overdue Notification 2 Sent lendingoverdue2.txt Y Y Lending-Overdues Overdues Checked Out to Customer Overdue Notification 3 Sent lendingoverdue3.txt Y Y Lending-Cancellations Cancel Request Varies Cancel Request Cancel.txt Y Queries are run from the ILLiad Access database. The database is located here: . Web Reports are ran by the ILLiad Manager and can be accessed within ILLiad or through a browser at this URL address: . All previous Reports and Stats are located in the sub folder called Reports and Stats. Each time you open the Access database and choose to run a report it will ask for the SQL Server Login ID and password. The Login ID is: illiadlink. The password is stored in the file. ANNUAL STATISTICAL REPORT INTERLIBRARY LOAN JULY 1, 2009 – JUNE 30, 2010 Year Total Requests Processed 41,335 38,190 35,588 33,356 32,341 Query – FY Total Requests Processed Total Requests Unfilled 644 1561 1126 1061 838 Query – FY Total Requests Unfilled Unfilled request % of total 1% 4% 3% 3% 2.5%
DETAILED FILLED BORROWING TRANSACTIONS Requests Web Reports Borrowing – Requests Finished and Total Number of Requests: Borrowing – Requests Finished and Total Number of Requests: Document Delivery 790 Document Delivery – Requests Finished and Cancelled-Both—MTG Total Number of Requests: TOTALS DETAILED FILLED LENDING TRANSACTIONS Requests Web Reports Articles/nonreturnables 13,191 11,265 8652 9302 9699 Lending – Requests Filled and Total Number of Requests: Loans/returnables 9381 9232 9250 9482 8912 Lending – Requests Filled and Total Number of Requests: TOTALS 22,572 20,497 17,902 18,784 18,611 MT STATE REIMBURSEMENT TRANSACTIONS Requests Loaned to other libraries 5,657 5,027 3395 4719 4861 Query – Fy MT Reimbursement Lending Total Borrowed from other libraries 1,853 1,587 1427 1506 1691 Query – Fy MT Reimbursement Borrowing Total 2010 6 6