changes, the lack of awareness of the urgency of efficient operation and use of resources, political instability and shifts in political orientation. Measures for achieving the target state Target Expected results Measures Indicator Target values for 2020 Leader Source or assessment of necessary financial of savings Efficient organisation of the central level of state administration Efficient and prompt preparation, and regular monitoring of the realisation of national development (strategic) plans Efficient actions when establishing deviations that could threaten the attainment of the target state referred to in development plans Coordinated operation of all governmental sectors towards improving strategic guidelines and decisions of the Government Better responsiveness and proactive operation, especially in the implementation of the regulative function A snapshot of current situation (comprehensive organisational and functional analysis of public administration at the central and territorial level) Preparation of a proposal for the optimisation and rationalisation of public administration bodies (based on the analysis and indicator review) Recognition of the needs from the aspect of reorganisation Preparation of all required regulatory bases for required organisational changes Formation of the Centre of Government as the coordinator of strategic development Number of duplicated processes Number of successfully carried out inter-sectoral reform projects Share of attained strategic and programme objectives Lower than in the base year of 2015 100 90 % MJU Required funds in the amount of EUR 150,000 (85 per cent of which EU funds 2013)
tasks of the State Target Expected results Measures Indicator Target values for 2020 Leader Source or assessment of necessary financial of savings Efficient territorial organisation of public administration Functionally and horizontally connected public administration at the local level Cost efficiency of work processes Reduced operation costs of public administration bodies Optimised work processes Higher quality of services performed A snapshot of current situation (comprehensive organisational and functional analysis of public administration at the central and territorial level) Preparation of a proposal for the optimisation and rationalisation of public administration bodies (based on the analysis and indicator review) Recognition of the needs from the aspect of reorganisation Preparation of all required regulatory bases for required organisational changes Number of administrative bodies at the local level Number of administrative bodies (or their organisational units) which operate at one address (administrative centre) Number of administrative tasks per civil servant Number of administrative tasks related to funds used Material costs per civil servant Coordinate the territorial coverage of the operation of individual public administration bodies for 80 per cent of public administration bodies at the local level + 10% or + 124 administrative tasks per civil servant + 10% or + 290,000 per assessed value of budgetary funds of administrative units Reduce the costs for the operation of public administration at the local level by 5% MJU Required funds in the amount of EUR 150,000 (85% of which are funds from EU – the assessment of the required funds is shown at the target section on the previous page
internal training (sharing knowledge within ministries); education at the Administration Academy and education organised by outsourcers; horizontal transfer of good practice among ministries; establishment of a tool for IT supported planning and implementation, monitoring and reporting on major strategic projects; establishment of the leading body or an organisational unit to coordinate and supervise the implementation of projects, and its empowerment from the aspect of competences (e.g. Government project office). Development leader, key stakeholders, assumptions and risk factors The leader for the introduction of the project-oriented manner of work will be the Government Office for Development and European Cohesion Policy which will take over the preparation of the methodology, while the Ministry of Public Administration will take over the implementation of the training of employees in project work and the training of project managers through the Administration Academy, and guide the operation to establish the IT support tool for projects. Key stakeholders are other ministries, government services, bodies within ministries, municipal administrations, holders of public authorisation and non-governmental organisations. Risk factors for the introduction of the manner of work are especially: insufficient interest in the project-oriented manner of work (fear of change, too many current tasks, unawareness of positive effects); insufficient competence of project managers; lack of suitable co-dependence between successful attainment of the objectives and the quality of results, allocated funds and the remuneration system; insufficient functional ability of the selected IT support tool or its non-use in practice. Measures for achieving the target state Target Expected results Measures Indicator Target values for 2020 Leader Source or assessment of the required funds/assessment of savings Efficient and rational realisation of the strategic and developmental objectives Established project management as the method to attain the objectives Preparation of the project work methodology in public administration Establishment of an organisational structure for main supervision, coordination and orientation of the strategic projects of the Government Establishment of a tool for IT Number of prepared early project elaborates according to the methodology prepared Number of attained strategic and programme objectives Number of civil servants trained in the 50 100 150 SVRK MJU EU funds (OP – 11/2)
develop and the State to have a more administrative role, which will contribute to better reputation among citizens and to the competitiveness of the country procedure which establish a more general and transparent, simpler and more efficient normative framework which is shorter and more transparent than the existing framework, and facilitates easier introduction and protection of the procedural position of people, more efficient management of administrative procedures and establishment of administrative relations participatory establishment of administrative relations and more efficient management of administrative procedures Regularly monitor the methods and deadlines for the resolution of administrative matters, which facilitates the adjustment of work organisation in the body and, if necessary, in supervisory institutions Simplicity and daily availability of the actual data on the time and method of the resolution of administrative matters through online access Automatic official reporting through dynamic reports Establishment of an IT tool, including a data warehouse, which will be the only and official source for statistical reporting, operation monitoring and management Share of state administration bodies which have established a system for the monitoring of the resolution of administrative matters 100 % MJU EU funds Open and transparent operation with zero tolerance to integrity violation in the public sector The objective of responsible, open and transparent operation of public administration and the public sector, i.e. ensuring zero tolerance to corruption, and strengthening the integrity of employees, refers to the wider public sector. Recently, the significance of transparent and open operation of public administration bodies has been emphasised in EU Member States, in the OECD and worldwide (e.g. Open Government Partnership) especially as open and transparent operation of public administration ensures that the public may monitor the work of public bodies, affect their work by participating in decision making, hold responsible, and also as transparency is one of the most important elements in corruption prevention. Therefore, the recommendations of the EU Council from 2014 regarding the National Reform Programme emphasise that Slovenia must start carrying out efficient measures to fight corruption, and promote transparency and responsibility. Therefore, the key highlight of the Government of the Republic of Slovenia is a decisive fight against corruption. The solution is not only greater efficiency of bodies for detection and prosecution of corruption or the judicial system, but it also requires a different approach to corruption management, greater transparency, more integrity of
Target Expected results Measures Indicator Target values for 2020 Leader Source or assessment of the required of savings Uniform organisation and flawless operation of the national online service which will facilitate simple and quick access to comprehensive, updated and credible information on State-related procedures for users Established single national online point for citizens, foreigners, organisations, business subjects and civil servants. Introduced single editorial policy and the single editorial structure for state administration websites More visits to national websites Satisfied users of national websites In-depth analysis of the users' needs and periodic testing of user experience on national websites – inclusion of users in the development of national websites Introduction of a single editorial policy for national websites Establishment of a single national online point for citizens, foreigners, organisations, business subjects and civil servants as the result of transferring the content from introductory websites to national online portals in the first phase, gradual abolishment of introductory state administration websites and the merger of national portals into a single portal in the third phase Establishment of a single contact centre (SCC) and inclusion of the SCC in the single editorial policy Constant decline in claims to the SCC Reduced number of websites due to merger Share of carried out on national websites – 30 % 30 % + 20 % MJU UKOM EU Funds/TO 11/so4
proposals for the drafting of the Strategy publication of the press release and informing of the media Council January 2015 Presentation of the draft Strategy to the Officials’ Council MJU Members of the Officials’ Council and representatives of the MJU January 2015 Presentation of the draft Strategy to coalition deputies MJU and the National Assembly Coalition deputies in the National Assembly, the Minister, the State Secretary, the proposal drafters of the MJU January 2015 Presentation of the draft Strategy to media representatives Detailed presentation of the content and schedule of activities and measures included in the Strategy – briefing MJU The Minister, the State Secretary, the media, the proposal drafters February 2015 Presentation of the draft Strategy to business representatives GZS and MJU Representatives of the GZS, the Minister, the State Secretary, the proposal drafters February 2015 Presentation of the draft Strategy to trade union representatives MJU MJU, trade union representatives February 2015 Presentation of the draft Strategy to NGO representatives (CNVOS) MJU Representatives of NGOs, the State Secretary, the proposal drafters February 2015 Presentation of the draft Strategy to state secretaries of other ministries MJU State secretaries of the Government of the Republic of Slovenia and representatives of the MJU March 2015 Confirmation of the final draft Strategy by the Strategic Council MJU Members of the Strategic Council April 2015 Inter-ministerial reconsideration of the draft Strategy between ministries MJU ministries and government offices April 2015 Confirmation of the draft Strategy for Slovenian Public Administration Development 2015–2020 at the session of the Government of the Republic of Slovenia and publication, informing, Government of the Republic of Slovenia Government and expert public
Europe; active participation in the discussion and presentation of plans for improving the functioning of public administration by means of its modernisation and renovation within the framework of the European Public Administration Network (EUPAN) in Rome. By promoting the Strategy for Slovenian Public Administration Development 2015–2020 by means of different types of communication tools, the public will be certain that public administration is being developed into a modern and efficient service whose main objective is to become a partner to its users. The goal of public administration is to reduce the operation costs, increase efficiency, and particularly, improve the quality of services intended for citizens. Once the public believes in this message and accepts it to be true, then public administration will enjoy an increased reputation in the eyes of its users. Monitoring and evaluating the implementation of the Strategy Individual holders implementing the necessary activities will be responsible for the attainment of strategic objectives and will conduct control over the performed work in their respective fields. The relevant bodies must constantly strive to reduce bureaucratic barriers, search for quick solutions with the use of modern technologies and involve users in the enforcement of their rights and interests. The procedures imposed by administrative bodies will need to be fast and effective and resolved within legally determined deadlines. Individual responsibility for actions in compliance with the set standards will need to be established already at the lowest level which is the closest to the user. The purpose of determining standards in public administration is that the first step in the continuous improvement of public administration operations is directed towards the rational application of funds and the achievement of user satisfaction. Monitoring and evaluating the implementation of the Strategy are of key importance which is why the Better Regulation, Administrative Processes and Quality Service of the Ministry of Public Administration will prepare a uniform concept which will serve as the basis for the preparation of a web application for monitoring the realisation of action measures of the Strategy. Monitoring the implementation of the Strategy for Slovenian Public Administration Development and the set objectives and measures will take place via the web application for monitoring the realisation of action measures of the Strategy, by means of which individual holders will report on their progress twice a year (at half year and the end of the calendar year). A special operational working group will be appointed which will include holders – administrators for the implementation of actions necessary for supporting continuous progress of set objectives. The report on the implementation of measures will be discussed and confirmed twice a year by the Strategic Council led by the minister responsible for public administration and composed of the members of the Strategic Council participating in the working group, which prepared the Strategy for Slovenian Public Administration Development 2015–2020.