Test emergency and evacuation systems and equipment Train staff in emergency and evacuation procedures Undertake initial evacuation drill Undertake on-going evacuation drills Element 3: Update evacuation/Emergency Management Plans Identify schedule for communication between relevant personnel Inspect establishment to identify emerging factors that impact on the evacuation/Emergency Management Plans Revise evacuation/Emergency Management on the basis of feedback Disseminate revisions to evacuation/Emergency Management Plans Element 4: Conduct evacuations Identify and assess need for evacuation Initiate evacuation in-line with evacuation/Emergency Management Implement evacuation in compliance with evacuation/Emergency Management Plans Respond to unforeseen circumstances and situations and hazards arising Element 5: Review evacuation/Emergency Management Plan actual implementation De-brief with staff and wardens De-brief with emergency services Maintenance department staff Anyone who could reasonably be expected to deal with a potential hazard which may include reception staff, night auditors, department managers Fire services Ambulance Emergency services Police Army bomb disposal unit Convener/members of an emergency management committee. Legal implications may include: Considering common law duty of care obligations Potential for civil and criminal proceedings Occupational health and safety considerations. Potential threats and risks may include: Fire Bomb Poisonous gases Highly flammable material Explosive devices Earthquake Power failure Other hazards peculiar to the individual establishment, including local geographic and environmental factors. Written set of evacuation/Emergency Management Plans could include: Preparing detailed and grid-referenced site plans showing layout of rooms and location of alarms, fire detection, suppressions and fighting equipment as well as ingress and egress points and primary and secondary evacuation assembly points
No Trainer Trainer presents to trainees sample EMP contents for responding to armed robberies or hold-ups stressing where workplace requirements differ from what is presented, the workplace EMP must be followed, and highlighting the EMP should address: Immediately obey the directions by the offender Do not try to stall them – respond quickly to what they want: give them the money – do not try to be a hero Speak only when spoken to Do not obviously look or at the offender Try to remember anything of future use to police: Appearances of offenders Names they used when talking to each other Accents, tattoos, distinguishing features How they were dressed Vehicle they used to make their getaway After the robbery, call the police immediately – do not touch anything. Individually, take a moment to write down anything thought to be worthwhile Do not discuss things with other people, as this will interfere with, and distort recollection Gather together as many witnesses as possible the venue or business Never discuss with anyone how much money was stolen – a designated person should be the only person to speak with the media. Class Activity – Guest Speaker Trainer arranges for suitable person from an appropriate to visit and: Show, and explain their EMP for the situation listed on the slide Provide an example of this EMP for venue. Slide No Trainer Notes Trainer advises trainees the venue should develop a ‘chain of command’ for dealing with emergency and evacuation situations explaining positions in the chain of command should have nominated roles and responsibilities attached to them for positions such as: Chief Warden – see next slide
No Trainer Notes Trainer continues to present to trainees generic factors for them to apply when implementing an evacuation plan or EMP: Never do anything to make the situation worse – this will waste resources Seek the greatest good for the greatest number – given the same set of circumstances if there needs to be a choice about saving or assisting one person or a group of people, always choose the largest number of people Follow instructions to you by the Chain of Command ensuring no personal risk – responses should be: Prompt Complete Without question – but be prepared to question directions certain circumstances (see later slide). Assist others – always be prepared and ready to help other staff where the opportunity or need to do so presents itself. Put on designated safety clothing and equipment – for protection; to identify self as a staff member who can help and provide information. Slide Slide No Trainer Notes Trainer continues to present to trainees generic factors for them to apply when implementing an evacuation/EMP: Close down items, systems, equipment – elevators, air conditioning, doors and windows Do not panic yourself – be confident in the training and drills you have participated in; know the plans will work Speak clearly and calmly but with authority – speak as if you expect people to comply with what you say: take charge, take control Do not to yell – unless it is necessary to overcome another yelling generates unease and panic Exude confidence – in the way you stand, talk and hold yourself. Class Activity – Exercise Trainer uses training institution as the basis for an exercise requiring: Trainees to demonstrate appropriate skills when encouraging other trainees to evacuate the area following initiation of an emergency situation.
Slide No Trainer Notes Trainer continues to present to trainees generic factors for them to apply when implementing an evacuation plan or EMP: Assist emergency services on arrival – actions in this regard include: Ensuring appropriate personnel meet emergency services on arrival so they can provide necessary details including: Location of the emergency Action already taken Updates to previously advised information Escort or direct emergency service workers to areas – as required Supply ‘local knowledge’ – about the venue, layout, facilities Provide internal documentation as required – such as floor plans, registers of guests Assisting emergency service workers – if able to assist emergency service workers you must: Ignore the requirements of the EMP – the professional emergency service workers will know best what to do given their experience and training Follow directions by emergency service professionals – do not question them except to clarify instructions given to you Alert them to any relevant special training, experience or knowledge you have – so they can use this Be prepared to act as ‘support’ rather than a first-line provider – be prepared to carry things, hold a hose, move objects as opposed to being actively engaged in primary response activities prepared to leave if unable to accommodate the stated needs of the emergency services workers. Class Activity – Guest Speaker Trainer arranges for representatives from emergency services to attend and talk to trainees about: What venues can do to prepare for the arrival of emergency services during an emergency Advice what should be done to prepare for the arrival of emergency services and assist them on arrival Things a venue should not do in this regard The information emergency services want and need when they arrive on the The most common mistakes venues make when preparing for the arrival of emergency services, and helping them when they have arrived.