Table 1 Bins and Waste equipment: Summary of common features, site requirements and charging methods Item Mobile garbage bins (MGBs) Front-loading bins/ Skip bins Hooklift/ Roll On/ Roll Off ( (RORO) Balers Compactors Description Most commonly called “wheelie bins” Commonly as “skip bins” Bulk bins are a larger version of a “skip bin” Balers are provided to consolidate cardboard or plastics A compactor can be provided to enable compaction of the waste on-site Features For managing smaller volumes of Bins are lightweight and mobile, can be easily moved for ease of access and collection. For managing medium to large volumes of waste. Use a lift on/lift off system. Some bins are mobile, some are not and must be mechanically moved. For managing large volumes of waste which is not suitable for compaction. Offer larger openings for ease of depositing waste, option of walk in doors for depositing fragile waste (e.g. e-waste). Bins are not mobile, must be mechanically moved. For managing large volumes of cardboard or plastics Require manual loading of contents prior to engaging a compacting cycle Balers can be or purchased Balers are not mobile For managing volumes of waste, suitable for compaction. Can replace the need for multiple bins Generally reduces the frequency and cost of collection. Compactors are not mobile, must be mechanically moved. General Bin Size/ Range of bin sizes Wide range of bin sizes – most commonly used are 140L, 240L, 660L and 1,100L Wide range of bin sizes – commonly from 1.5 m3 to 6 m3 Generally range from 10 m3 to 30 m3 Balers vary in size depending on the amount of cardboard or plastic requiring baling Compactors generally range from 19 m3 to 30 m3 General collection frequency Commonly used in a regular, scheduled collection. Highest frequency collection. Commonly used for larger waste generating businesses Commonly an “at-call” service. Commonly used for one-off waste generating events (e.g. renovations, office clean-ups). of cardboard or plastic can be stored conveniently and neatly ready for collection. Commonly an “at-call” service. Enables lower frequency of collection.
Quality and service delivery Equipment to be in working condition at all times Maximum 48 hour response to any equipment failure and alternative equipment / services to be implemented at no extra cost to the Principal No incentive for meeting the KPI, but a 5% reduction in contractor payments for failure to meet the KPI or reimbursement of costs incurred by the Principal All equipment supplied by the Contractor must be in operational condition and of good appearance, or replaced as reported by the Principal’s representative No incentive for meeting the KPI, but a 5% reduction in contractor payments for failure to meet the KPI Missed services Zero missed services each calendar month* No incentive for meeting the KPI, but 5% reduction in contractor payments for each missed service per calendar 100% of at-call pickups within 48 hours, subject to exclusion of public holidays No incentive for meeting the KPI, but a 5% reduction in contractor payments for failure to meet the KPI Reporting Accuracy of reporting 100% of reports must be accurate and compliant No incentive for meeting the KPI, but a 5% reduction in contractor payments for failure to meet the KPI Invoicing Accuracy of invoicing 100% of invoices must be accurate and compliant No incentive for meeting the KPI, but a 5% reduction in contractor payments for failure to meet the KPI The invoice clearly details the cost per unit of waste collected and itemises each other charge separately No incentive for meeting the KPI, but a 5% reduction in contractor payments for failure to meet the KPI Note: *A missed service will not be deemed a missed service if the Contractor returns to empty the bin within 24 hours of being notified by the business. You may wish to include KPIs in your quotation or tender document, as this will provide the contractor with an indication of the desired performance measures and level of service. All