and kitchen staff security Room attendants Valets and butlers Drivers Personal assistants Room service staff Local guides Managers of Front Office, Housekeeping, F&B, Kitchen and Security. Communication strategies An effective communication must be agreed between all stakeholders. This communication plan must be developed and cannot be left to chance. Issues to be addressed when developing a communication strategy in this content include: Dates, times and locations for regular or scheduled face to face meetings including list of persons to attend. These meetings or briefings include pre-arrival and during stay events Daily briefings during the stay. These are usually conducted: At the start of each day – early in the morning During the day – often when the VIP is having lunch At end of day Method of communication to be used. This will address: Preferred methods of communication by others Contact numbers Second-option methods to use, for example, where the preferred method is unavailable Communication protocols for use where radio communications are to be used.
Monitors Standard ‘zoom’, ‘tilt’ and ‘pan’ facilities CCTV cameras may be ‘wired’ or ‘wireless’ and be of various types such as dome, bullet, covert/hidden, indoor and outdoor, and infrared security cameras (so-called ‘night vision’ cameras). See detectors including: Walk-through type Conveyor-belt scanners Hand-held wands Video analytic systems and software intended to facilitate crowd and person movement and to enable facial and specific object recognition Access control technology which may include: Biometric identification technology: Palm-scanning technology Retina and iris scanning technology Coded key pads Data capture technology/swipe card machines Binoculars Hand-held cameras: Video Still picture. Audio surveillance equipment. Communication Communication equipment which you might need can include: Hand-held two-way radios (UHF and VHF) which may feature lapel microphones
conducted against a setting which reflects the country or destination they are speaking from Will they be prepared to give TV interviews? Some VIPs will only do ‘off camera’ interviews and refuse to be recorded. Other VIPs prefer to be recorded as they believe this helps retain the message they want to send Identify the information they have developed to give to the media. Many VIPs have Media Liaison officers or PR people who have prepared and have available for release to the media: Biographies of the VIP Media kits Programmes and schedules Find out and times (if any) the VIP has set aside to meet with the media for: One on one and group interviews Photo opportunities Liaise with VIP managers/minders to determine the security and other arrangements for media contact such as: Procedures for screening media access to the VIP Close protection arrangements Time constraints and booking schedules. Activities involved Activities involved in establishing media liaison facilities and procedures may include: Creating a media room which media can use during the visit as a meeting point and work room for their reporting on the event Identifying and preparing an interview room. This is a room where group interviews are conducted when and if the VIP agrees to them. The room should feature: