related to the study. It provides definitions of the key terms, theoretical framework and the empirical evidence of the study. Chapter three provides the design and the methodology used in the study. It present the research design, area of the study, study population, sampling procedures, methods of collecting data, the validity and reliability of data. Chapter five is a concluding chapter. It summarizes the findings of the study. It also provides recommendations and offers avenues for further research.
and looking sufficient salary. These factors were linked to one another. For example, searching for higher payments has resulted from increase in the cost of living. Indeed, employee cannot survive on the same salary as the cost for basic human needs have escalated. Following the less purchasing power of a shilling, the salaries provided, though they are big in terms of figures but are not sufficient to meet monthly subsistent needs. In this case, many employees hesitate to remain working with the NBC. They hence look for other green pastures. The study findings revealed that a large number of employees who filled in the questionnaires were literate enough to fill well the questionnaires and answer exactly what they were asked. The questionnaires showed that the respondents were aware of several issues that are concerned with NBC. Coming to effects of employee turnover much involves from the direct costs of turnover, such as those involved with severance and the recruitment and training of new employees. With regard to the NBC’ retention strategies, it was found that there is no seriously practice taken, as a result a large percent of respondents replied that as salaries and benefits, training and development opportunities, involvement and participation in decision making are effective strategy. This implies that a little effort has been put on the issues, since they have failed to lower turnover and achieve intended results such as commitment, organizational citizenship behaviour and increased performance. Moreover, they are not linked to organizational objective. The NBC has established and otherwise, does a number of measures to try to combat employee turnover. The following were mentioned as being done but at leisure level,
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