Grade of Staff Number of Staff Qualifications and Experience Required Home Manager 1 QCF Level 5 Dip in Leadership in Social Care NVQ Level 4 in Health and Social Care QCF 5 Dip Stress Management Dip Reflexology Cert Counselling Cert Supervisory Management Cert Management Cert Community Mental Health Employed within Niamh in various role since 1990 Senior Project Worker 2 MA Social Work/ MA Development Studies BSc Hons Community Development Employed within from Feb 2014 BA (open) Hons HND Health & Social Care NVQ Level 4 – Management NVQ 3 – Care Employed within Niamh from March 2016 Project Worker F/T (37hrs) – 4 P/T (22.5hrs) – 1 P/T (14.5hrs) - 1 All staff hold a minimum of 4 GCSE’s, however most are qualified well beyond this level. Qualifications include BSc in Applied Psychology; NVQ 3 in Health and Social Care; QCF 5 and 3 in Leadership in Social Care and Certificate in Community Mental Health. Length of time with the organisation ranges from 20 years to 18 months. Support Worker F/T – 5 P/T (30hrs) – 1 P/T (20hrs) - 2 All hold a minimum of 4 GCSE’s however most are qualified well beyond this level. Qualifications include BSc Hons Psychology; MSc Applied Psychology and BA Hons Drama The roles stipulated above require the staff team to be able to work under Trial Trial
objectives for the month ahead as necessary. d) Assessment and Support/Care Plan The Assessment is to be completed after four months in all schemes and the Support/Care Plan to be updated accordingly. Both are completed with the Service User, and include information from the referral process and an evaluation of initial planning based on the reasons for referral. The Assessment is completed annually from this point, and will include information from the Support/Care Plan Review. The Support/Care Plan is a dynamic document being adjusted to reflect changes throughout the year; outcomes will be noted prior to the annual review and a new Support/Care Plan drawn up following the annual assessment. Codes must be used to indicate area of need and reason for work, Care, Support, Risk/Vulnerability or any combination of these. e) Risk/Vulnerability Assessment Sheet initially completed by the Service User and Referral Agent this form is then used to update on Risk/Vulnerability issues following Untoward Incidents or as part of a Support/Care Plan Review, Emergency Review, or to reflect a change in circumstances. f) Daily Schedule of Activities. This form may be used to support work that requires detailed planning on a day to day basis. It will enable a clear outline regarding daily routines, responsibilities, activities, etc. g) Support/Care Plan Review Form This form is used to evaluate areas of need and to revise and update issues for planning purposes. It is completed annually following the date of assessment but can be used more often if required. The form is completed as part of a review meeting. Following consultation with the Service User this is organised by the Home Manager and may include the Service User’s key worker, the statutory key worker, the referral agent, the Housing Officer, the carer, and other significant parties as appropriate. Following an annual review the issues raised are fed into the annual assessment and inform the planning for the coming year. The Risk/Vulnerability Assessment will also be updated at this meeting, again to provide appropriate information for the annual assessment. h) Emergency Review Form This form is used to facilitate an emergency review related to a specific incident, or concern. i) Psychiatric Review Form This form is used to facilitate psychiatric reviews and for information for the completion of Monthly Summary Sheets and or Support/Care Plan Reviews. l) Service User’s Rights While Service Users are consulted at all stages of the planning and review process they retain the right to ask for a review at any time and/or to appeal any decisions taken at a review. To do this,