TIS National (Department of Immigration and Border Protection) Metropolitan schools only 8am – 6pm Mon - Fri 6pm - 8am Mon – Fri and all day Sat, Sun and public holidays 1.5 hours Booking on-site interpreters For assignments of 3 hours or less which meet the guidelines No prior approval is required. Register with TIS Online. Either phone 1300 655 082 or email and provide the client code C018294. Once registered, book using the TIS website. Specify the name of the school in the site address field. Contact TIS if no confirmation is received within 24 hours. For assignments of over 3 hours Complete the and fax to 9244 5381 or email to If approved, a Funding Approval Form with a Funding Approval Number will be faxed or emailed to you. Call 9244 5311 if no funding approval is received within 48 hours. Book online using the TIS website. Write the Funding Approval number in the Invoice reference field Specify the name of the school in the site address field. Contact TIS if no confirmation is received within 24 hours. For enquiries or to check bookings phone 1300 655 082 Website: Multicultural NSW Metropolitan schools only. 7:30am – 6pm Mon - Fri 6pm – 7:30am Mon – Fri and all day Sat, Sun and public holidays 2 hours Booking on-site interpreters For assignments of 3 hours or less which meet the guidelines No prior approval is required. Email the completed to Contact Multicultural NSW if no confirmation is received within 24 hours For assignments of over 3 hours Complete the and fax to 9244 5381 or email to If approved, a Funding Approval Form with a Funding Approval Number will be faxed or emailed to you. Call 9244 5311 if no funding approval is received within 48 hours Email the departmental Funding Approval Form to Contact Multicultural NSW if no confirmation is received within 24 hours. For enquiries or to check bookings phone 1300 651 500 Website:
Translations Translations available for parents and schools Many departmental publications have been translated in languages other than English. Parents and school staff can access these on the department’s website. Translations website Translated documents can be viewed at the following website Translation suggestions The department arranges translations of important school information relevant to all or most schools. If you wish to make suggestions on new translations please phone 9244 5311. Requests for translations by individual schools As funding is limited, individual school translations will only be funded in cases relating to urgent matters regarding student welfare. Funds are not available to translate documents such as school newsletters. To check if a proposed translation meets the guidelines for funding, telephone 9244 5311. School funded translations If schools wish to fund their own translations, advice on cost and how to prepare documents for translation can be obtained from the Equity team by phoning 9244 5311. While advice will be provided it should be noted that it is the school’s responsibility to arrange the translation. Further information is also available at: More information For more information regarding interpreting and translation services contact: NSW Department of Education Equity Locked Bag 53 DARLINGHURST 1300 Phone: (02) 9244 5311 Fax: (02) 9244 5381 Email: