Open minded Organized Effective communicator 2.2 Develop a strategy and means of engaging with each stakeholder Skills: Analyze and evaluate key person(s) within each stakeholder group Understand leverage points of action Select appropriate organizational planning techniques and strategies appropriate for each stakeholder Access, engage and include stakeholders influencers and trusted advisors in dialogue Knowledge: Describe industry issues and stakeholders Describe effective techniques for engaging stakeholders Online and offline stakeholder engagement tools, techniques, resources Attributes: Collaborative Listener Open minded Empathetic Lead, influence and motivate stakeholders to action Describe, select effective stakeholder engagement techniques. Demonstration of stakeholder engagement = video…etc 2.3 Implement and institutionalize procedures for engaging and communicating with internal stakeholders (e.g. senior management, functional leads, line employees) Skills: Manage projects Conduct action planning with stakeholders Apply appropriate engagement methods for varied groups Deliver feedback on effectiveness Develop metrics for determining effectiveness of engagement Build effective stakeholder teams Knowledge: Familiarity with variety of tools and techniques for engagement of groups Describe organizational structure and communication techniques Attributes: Authenticity Collaborative Empathetic Develop and execute a clear, concise procedural document that outlines engagement and communications with internal stakeholder’s. Submit example procedures. Ability to craft or edit an existing procedure. Select appropriate metrics for engagement. 2.4 Implement procedures for engaging and communicating with external stakeholders (e.g. suppliers, industry partners, NGO’s community members) Skills: Facilitate conversations and meetings Build consensus among diverse groups Identify each stakeholder’s motivations, needs and history Conduct community impacts assessments Knowledge: Understand multiculturalism and diversity Understand nuances of working with various stakeholder groups Recognize leadership styles, influencers and power circles of stakeholders Develop and execute a clear, concise procedural document that outlines engagement and communications with external stakeholder’s. Recognizes cultural differences versus substantive differences.
3. Plan Sustainability Strategies Lead and influence the creation of comprehensive sustainability strategies and systems Task The key tasks and responsibilities expected of a sustainability practitioner KSA’s Knowledge, Skills, and Attributes Evidence Performance evidence and threshold level of competence: what evidence should a professional be able to provide or demonstrate and at what level of performance? 3.1 Develop a high level, long- term sustainability road map Skills: Develop project framework with components for timelines, Key Performance Indicators, resources, personnel, training needs, leadership development, management systems, etc. Coordinate and strategize multiple concepts and expectations into a clear path forward (the road map) Work with and integrate multiple perspectives and priorities Knowledge: Strategic frameworks and planning models and approaches (eg. backcasting, SWOT) Organizational business knowledge and strategy Attributes: Organized and attention to detail Accountability mind set Create a plan using a strategic planning framework Facilitate, create and document a strategic plan using a strategic planning framework. Define and show appropriate applications of SWOT and backcasting techniques
4.5 Communicate sustainability plans and concepts and choose strategies for buy-in from all members and levels of an organization Skills: Ability to communicate and navigate multiple levels in an organization and cross functional matrices Knowledge: Communication and engagement tactics Project Management Transparency processes Attributes: Ability to influence Confidence Credible Integrity Write and craft communications in the form of emails, presentations, press releases or articles that describe strategies in a clear, concise, understandable manner. 4.6 Launch and support teams and work groups Skills: Build consensus in divers groups Facilitate groups through decision making Hold teams accountable for results Lead teams through the stages of team development Knowledge: Conflict management Business process improvement Performance management feedback Attributes: Empowering, supportive and recognize others, Courageous, Fair Facilitate and lead project teams that result in activities being accomplished in team members being engaged. 4.7 Drive innovation, improvement and continuous learning Skills: Ability to synthesize the organization and identify opportunities and failures Collaborate/coordinate with continual improvement specialists Knowledge: Innovation theory, processes as defined by E. Rogers. Attributes: Innovative, creative thinker, ability to lead and inspire others, Proactive, reliable, organized, communicate effectively, adaptable, creative Lead and facilitate project teams in understanding challenges and developing solutions to improve strategies and initiatives.
5.2 Design, implement and maintain data systems for collecting accurate, timely and reliable data (maximally integrated with other data collection systems of the organization). Skills: Assess ability of current systems to collect indicator data Create or enhance existing data tracking systems Review system periodically Assure or verify data quality Analyze and report qualitative and quantitative data Knowledge: Understanding of current business systems Recognize strengths and weaknesses of additional relevant data systems and methods Identify and select appropriate data collection and management systems Attributes: Integrator Attention to detail Professional judgment Develop processes and implement an SMS System for an organization or initiative. Given several tables/metrics, select the most effective data sets Select an effective work instruction for data collection and analysis, 5.3 Analyze data and draw conclusions about progress. Skills: Identify where specific technical skills are needed and coordinate its inclusion in the evaluation process Calculate high level GHG emissions following accepted protocols Determine when LCA would be necessary and accurately interpret LCA data Material flow and accounting Ability to engage and ask questions Knowledge: Statistics/uncertainty Research methods Knowledge of relevant contextual benchmarks Attributes: Detail oriented Organized Analytical Empathetic Review assessment and provide critical thinking and analysis on information that results in providing recommendations on improvements to initiatives. Given case studies, analyze data and draw conclusions (select best conclusion from a list) Give situation, appropriately determine the role of LCA. 5.4 Gather data, case studies, examples, and logically compile and order them Skills: Verification of data quality (what is your system) Management system of review process to organize and collect data synthesize critical info and determine what is communicated to right audience connect stories with the data so that it is meaningful and engaging Knowledge: Understand organization and priorities of your stakeholders How to reach target audience Conduct research and find pertinent and relevant data and information that specifically relates to strategic initiatives.