When is rent due? Rent is due on the 1st of each month, payments are considered late at 2:00PM CST on the 5th day of the month. Please understand that this timeline includes holidays, weekends, and date of deposit for electronic submissions. Variations may be in place based on your particular lease; please consult the lease agreement or company with questions. How to pay rent: Rent can be paid by cash, eCheck, ACH, Wire transfer, money order, cashier's check, allotment, credit card, bank bill pay, or direct deposit. If paying with cash please have exact change due. No personal checks will be accepted for monthly rental payments. In person payments can be made at the office. Please be sure payment is available in full as partial payments are not made. After hour payments can be made by placing labeled and sealed envelope under door but are not advised. For allotments or direct deposits: Eagle Realty Group & Associates Account # 2002070 Routing # 081507470 Institution Information Bank of Iberia 201 Cash James Loop Waynesville MO 65583 Mailed payments should be addressed to: PO Box 337 Ft. Leonard Wood, MO eCheck, ACH payments, and credit card payments will require an additional authorization form to be submitted to the property management company. This is covered later in the handbook. Payments should indicate tenant name, address, payer and payee. Please no after hour cash deposits. Receipts are always available upon request.
Wear and Tear What is Normal Wear and Tear: Some matting, wearing thin, or fading of carpeting and vinyl floors or minor scratching on wood and laminate surfaces. A few nail holes (This doesn't include big gouges from where you tried to hang a giant mirror with 16-penny nails). Fading or yellowing of the paint. Slight wear on cabinetry from usage. Discoloration and fading of exterior surfaces to include: siding, windows, paint, shutters, weathering of decking. nicks and marks on walls Settling cracks or nail pops Water staining from leaks not caused by tenants Toilet running or unstable on supports Tears in screens from weathering, time, or natural forces such as storm damage and hail What is Not Normal Wear and Tear: Stains and burns on the carpet. Broken windows. Broken or missing blinds. Gouges in the doors and walls. Flea and pest infestations caused by your pet. Pet scratches on the molding and on or around doors and heavy scratches on floors. Excessive dirt in the home. Burns on decks, melting of siding, staining on deck from potted plants. window sills, baseboards, blinds, curtain rods and other window hardware Greasy, sticky and/or damaged cabinetry Broken or missing window screens Any damage to home caused from forced entry Broken toilet and toilet components Broken mirrors Burns in countertops caused by pots and pans, kitchen accessories, curling and flat irons, clothes irons, etc. Broken refrigerator, microwave, dishwasher, and oven components. Jammed garbage disposals This is a list of normal items questioned by tenants and home owners. Discretion is used in determining what normal wear and tear is by the landlord outside normal parameters to include aging appliances and other items within a rental home.
If power goes out in your home check to see if it is isolated to your home or if it is affecting your entire neighborhood. First contact your utility company to see if there are power outages due to storms or electrical utility work. In where the power outage is isolated to your home check your circuit breaker panel. Ensure that all breakers are set to the on position and that the main breaker is set to on. Occasionally circuit breakers will turn slightly off and it may not be evident so turn it all the way off and then all the way on again. Listen for the click of the breaker going into position. Drains Please keep drains free of foreign debris, hair, and food; if you clog a drain and a plumber is requested it is the tenant's responsibility to take care of this bill. Please remove all food from dishes to loading your dishwasher, large and small food particles can cause clogs in the appliance. A mix of hot water and bleach or hot water and white vinegar mixed with mild degreaser will keep drains running smoothly. If you are looking to use a strong drain cleaner such as Drano please contact the property management staff to ensure it is safe to use at the leased property. If you are worried hair or toys going down the drain please purchase a drain screen to keep these items from causing issues. Garbage Disposals Always run when the appliance is in use to avoid damaging the unit, please run for a few seconds after the appliances has been turned off to rinse away any debris. Disposals are designed for the grinding of most organic items. Never put the following items in the appliance: cooked pasta, bones, banana peels, egg shells, artichoke leaves and stalks, celery stalks, potato peelings, dry or cooked rice, paper, plastic, glass, foil, grease or drain cleaner into the appliance. If appliance is not working, and you have not used it, please ensure that the appliance is plugged in (outlet is typically the sink), hit the reset button if available, and ensure that the breaker has not been triggered to the off position. Any problems caused by the user will be the responsibility of the tenant to repair. Ovens/Stoves/Refrigerators Please keep all interior and exterior surfaces of the appliances clean and free of grease, magnets, and heavy food particles.