Team Leader/ Supervisor Apprenticeship Endpoint Assessment Process The decision to Gateway to the End Assessment will be taken by the line manager (employer) and apprentice with input from the Training Provider. Synoptic End Assessment The End Point Assessment will test the entire Standard, and be undertaken as follows: Assessment of knowledge through a test scenarios, questions and responses Assessment of competency through competency based interview Assessment of portfolio of evidence Continuing Professional Development Log reviewed and professional discussion/question and answer session. The End Point Assessment requires apprentices to demonstrate they have achieved the standard. The Assessment Model is as follows: On-Programme Assessment Regular assessment (involving employer and training provider) Development of a portfolio demonstrating learning and development activities with their application in the workplace. Through evidence of 360-degree feedback within the ongoing development portfolio. Successful completion of management diploma L3 or equivalent knowledge building activity (if used) Gateway to End Point Assessment: Employer and Training Provider agree the apprentice meets the requirements of the Standard End Point Assessment involving a range of assessment tools: Test of knowledge using scenarios with questions Interview Assessment of portfolio of evidence Professional discussion relating to CPD activity Successful individuals gain: •An industry designed apprenticeship •An industry Recognized management diploma Level 3 (if used) •Option for professional registration with relevant professional body
The evidence contained in the portfolio will comprise of complete and/or discrete pieces of work that cover the totality of the Team Leader/Supervisor Apprenticeship Standard. This will be a range of materials and documents generated over the period of the apprenticeship and which provide evidence of the apprentices’ ability to apply and demonstrate team leading and management concepts. The portfolio will be produced by the apprentice having first learned and applied the relevant skills/competencies and behaviours. It will demonstrate their best work, enabling them to demonstrate how they have applied their knowledge and understanding in a real work environment to achieve real work objectives. The portfolio will also show how the apprentice has demonstrated the behaviours, especially around contact with others, team work and areas where they have exceeded the requirements of the role. This can be in the form of manager’s report, emails, customer comments, peer review etc. The employer and the training provider will assist the apprentice to develop their portfolio to ensure that it is complete and that it covers the totality of the Standard. The use of video and audio evidence is encouraged to provide “real time” demonstrations and application. The standard should be used as setting the broad parameters for this portfolio and scoring criteria will be developed through the employer group. Professional Discussion relating to CPD activity The apprentice will provide evidence of any additional learning/CPD undertaken during the apprenticeship, which will include: Activity undertaken during the Level 3 diploma, including any assignments or projects Details of any formal or informal learning undertaken Details of any professional discussions undertaken or support provided through Professional Bodies The Independent Assessor will undertake a professional discussion with the apprentice to identify the objective of the activity, and reflect on the outcome and how learning gained was applied. Who will assess it? The selected Independent Assessment Organisation will be responsible for all aspects of the End Point Assessment. The competency based interview and scenario testing, full portfolio of evidence and CPD log with associated interview discussions, are reviewed against the standard, to ensure that the apprentice has demonstrated the full range of skills, knowledge and behaviours detailed in the standard. During this process the Independent Assessor will be able to ask for further information from the apprentice, employer or training provider if required. The End Point Assessment comprises a range of assessment methods, including a knowledge test, written portfolio and interview, to build in rigor and ensure that all components of the Standard have been fully tested and met.