measuring the impact that our intervention has and publishing this on cygnet reported in Performance Pack, articles published on Cygnet. Work in partnership with the regeneration and development team to support delivery of the Regeneration and Development Strategy Work in partnership with our regeneration and development to provide a programme of apprenticeship opportunities for residents to help meet our local labour targets H of RI & CD Dec 17 – ongoing Programme developed and circulated to relevant teams. Residents identified and recruited to local labour positions Support the development of an education and employment offer as part of the factory modular build proposal H of RI & CD Dec 16 in place and available for Swan residents Facilitate engagement opportunities in partnership with the regeneration and development teams ensuring robust evidencing of consultation H of RI & CD Sept 17 - ongoing Successful delivery of resident engagement events Explore the development and roll out of the “Brilliant Communities” model to help formulate community cohesion for regeneration estates CDM April 17 Programme of roll out developed. Next area for delivery identified Equality Analysis for regeneration and development to be completed and renewed annually. Utilise information to assess representation in regeneration specific customer consultation. Address any under representation H of R & D March 17 – annually Equality Analysis in place Growth Build effective partnerships to deliver services and evidence value for money Map all current stakeholders and develop a stakeholder management plan that develops stronger working relationships with each organisation H of RI & CD April 17 Management developed Explore utilising a commissioning model with partners to enhance the community development and CSR delivery H of RI & CD April 18 Model developed and partners signed up for delivery Work in partnership with the Swan Foundation to identify funding streams that can support community development delivery CDM Aug 17 - ongoing Funding bids identified and submitted
Deliver a ratio of 4:1 on matched funding across all community development projects CDM March 2020 Matched funding reported through Performance Pack. Ensure that we meet our requirements Support the Residents’ Scrutiny to scrutinise performance and processes, identify areas for improvement. Complete service reviews and implement outcomes RI & SU Officer March 17 – annually Scrutiny Panel complete two service reviews annually Formulate in partnership with residents and service users an involvement structure that offers new engagement opportunities to meet the changing demands and needs of our customers including the ability to offer more engagement activities digitally RI & SU Officer July 17 New structure in place and advertised Carry out and publish the annual impact assessment. Utilise the results to help shape future delivery RI & SU Officer April 17 – annually Impact assessment created and published. Evidence resident impact, by capturing and mapping involvement feedback effectively RI & SU Officer March 17 Annual delivery plan identified and published based upon resident feedback Innovation Have staff who are knowledgeable and skilled in their field of work Raise the profile of resident involvement and community development by delivering a series of information sessions to staff that enables them to signpost residents to services more effectively H of RI & CD March 17 – annually Sessions planned in and delivered to staff Develop our CSR offer for the wider Swan group in partnership with the People and Communications department. Continue to support the delivery of the “Get Involved” scheme. H of RI & CD and Head of People and Comms Sep 17 CSR Offer developed and publicised Identify and attend external training and conferences that support the work of the team. Ensure that learning is fed back to the organisation All team members Annually have attended external training and conferences Develop a training programme that supports staff within their jobs roles and encourages them to H of RI & CD Annually Training objectives recorded in annual appraisals
increase their knowledge and expertise within the sector Deliver engagement opportunities in a digital format that meets our customers needs. Consult with residents to understand their digital capacity and preferences H of RI & CD 2018 Report formulated from results and action plan developed. Provide support and training for residents wishing to improve digital capabilities H of RI & CD June 2018 Training in and being delivered. Key: CDM = Community Development Manager H of RI & CD = Head of Resident Involvement and Community Development RI & SU Officer = Resident Involvement and Service User Officer