View Application Payment History Using Payments Tab With the ‘Payments’ tab selected the screen below shows the payment summary history information for each application. Fig 3-10-1 Application Payment History Create New Application From the SCAS ‘Control click the ‘Student Search’ option, search for a student, and then click the desired ‘Student ID’ link. The ‘View Student’ screen will appear (Fig 3-11). To create an application click the ‘Create New Application’ button as shown below: Figure 311 'View Student' screen showing 'Create New Application' button The ‘Create New Application’ screen will appear (Fig 3-12) below. Figure 312 'Create New Application' screen showing the initial ‘Enrolment Details’ tab To create an application you must complete the following stages, presented in the three tabs below (Fig 3-13): Figure 313 'Create New Application' – the three tabs Each tab must be completed before proceeding to the next; a typical sequence would be: Complete the ‘Enrolment Details’ tab, then click ‘Confirm & Next’; Complete the ‘Transport Details’ tab, then click ‘Confirm & Next’; Complete the ‘Summary and Finish’ tab: Tick the ‘User Certified’ statement box, ‘I hereby certify that the information provided within this application is true and correct to the best of my knowledge.’ Then the ‘Confirm & Finish’ button. Enrolment Details tab This tab displays ‘read only’ student enrolment information at the top of the screen to assist the Create Application process. This information can only be changed for: Government schools: through Cases21
The application was ‘Claimable’ and ended on the last school day of the previous year and; The student has no applications in the current year and ; The student’s year recorded in the Application is not ‘12’ in the previous year. The ‘Roll Forward Applications’ option is available from the ‘Control Panel’ (Fig 3-29 below), when applications meeting the criteria are found: Figure 329 'Roll Forward Applications' screen For each year level listed, a count of the number of applications that can be rolled forward is displayed. You may then roll forward applications for all the year levels listed by clicking the ‘tick box’ beside the ‘Select’ heading, or select one or more individual year levels by clicking the corresponding ‘tick box’, and then clicking the ‘Roll Forward’ button. An example of the ‘Roll Forward applications’ screen with one year level selected is shown below (Fig Figure 330 'Roll Forward Applications' screen with year '04' selected Clicking the ‘Roll Forward’ button initiates the process, and displays the following message: Figure 331 'Roll Forward Applications' request issued successfully SCAS revalidates and re-creates Applications with the following attributes: Travel commencement date is the first school day of the current school year; Year levels ‘00’ to ‘11’ are incremented to the next year (previous year level + 1); Year level of ‘UG’ remain as year level ‘UG’; Date travel ends is set to the last school day of the current calendar year; Notes: When the roll forward process is completed, all approved SCAS / Approvers for your school will be notified automatically by email As part of the Roll Forward Applications revalidation process, Applications will be excluded from the claim when: The Application is not eligible, and has no ‘Accepted’ override Examples of ineligible applications: The students Enrolment residential ‘Is Address Invalid’ is ‘Yes’: There are errors in the address, SCAS cannot confirm the address: The school should verify /correct the residential address and if necessary change the students SCAS enrolment details ‘Student attending nearest campus’ is ‘No’:
Figure 42 'Claim Preview' screen with 'Submit' button Click the ‘Submit’ button to display the following screen (Fig 4-3): Figure 43 'Submit initial screen after clicking 'Submit' button The approver may continue by certifying the claim, and clicking the ‘Submit’ button. When the ‘Submit’ button is clicked, the following message appears (Fig 4-4): Figure 44 'Submit screen immediately after successful submission Notes on submitting a claim only authorised SCAS user(s) with ’approver‘ access can submit a claim; a claim can be submitted only between the calendar claim period open and close dates; only one claim can be submitted in each claim period; once submitted to ALLOWANCES, a claim cannot be modified; Contact the SCAS Helpdesk to have the claim un submitted / ‘Rejected’; Any ‘Rejected’ claim will have a ‘Rejected Note’ from ALLOWANCES: The school SCAS user can view the ‘Rejected Note’ relevant to each Application and take the appropriate action to ‘Submit’ the claim again A student may have more than one application associated with a claim for a given claim period. Modifying or Deleting a Claim Schools cannot delete a but they may modify it. Modify: A school may modify a claim which has not been submitted; a claim has already been submitted, a school should contact the SCAS Helpdesk and request that it be ‘Rejected’ in order that the school make modifications. Delete: A school cannot delete a claim. If the claim status is ‘Submitted’, a school should contact the SCAS Helpdesk and request that it be ‘Rejected’. When ALLOWANCES rejects a claim, the claim status indicates ‘Rejected’, and control of the claim is returned to the school. Revise a Claim If there is a need to revise a claim that has already been submitted, the only course of action open is to request that ALLOWANCES reject the submitted claim. Contact the SCAS Helpdesk to have the claim submitted.
Help Contacting the SCAS Helpdesk in the Family Payment Unit The SCAS Helpdesk can be contacted: by by telephone: 1800 060 970, select option 1 after the voice prompt Student Conveyance Allowance System (SCAS) Information regarding the SCAS web based program can be found at For Information Regarding Conveyance Allowance Information regarding the conveyance allowance programme can be found on at
Deaf facilities provide a Specialist Schools for hearing impaired students within a mainstream school. Students must be on the Program for Students with Disabilities (PSD) to attend settings. The Department has established a number of recognised deaf facilities where students may attend and receive the conveyance allowance. Provider SCAS term for the school. Rejected claim A claim which has an issue of some form which is returned / rejected for the school to rectify and ‘Re-submit’. SCAS Student Conveyance Allowance System. Suspended Suspended claims remain with ALLOWANCES who may wish to suspend payment for claims to prevent payment. Suspended claims cannot be paid until they are no longer suspended. Travel commencement date Date from which travel commenced. The setting of this date and its relationship to the claim period start date may result in an over/under payment scenario. Unexpected error Consult the SCAS Helpdesk on either: or 1800 060 970, option 1.