Outcome 1: Multicultural Awareness Measurable Criteria Measurement Tool Time Frame Office Administration students will engage in perspective-taking and self-reflection in interactions with others. Required courses that will provide opportunity for learning: CIS 109 CIS 109 students will be scored on Outcome D from the college’s global multicultural awareness rubric. A baseline score will be established in at the beginning of the quarter. Improvement from the baseline will be at the end of the quarter. Students will show a 0.50 increase (out of 4.00) from pretest to post test. The Harvard Implicit Bias Test and questionnaire will be used as a pretest to identify students’ baseline responses scored against the awareness rubric. At the end of the quarter the same test will be used as a post test along with a reflection/self-analysis paper. The post test results will also be scored against the multicultural awareness college-wide rubric for comparison. CIS 109 instructors will collect information in winter and spring 2012 classes. Data will be analyzed in fall 2012 with changes to instruction to be implemented beginning winter 2013. Further data will be collected in winter and spring 2013 and compared to the first year. Outcome 2: Critical Thinking Measurable Criteria Measurement Tool Time Frame Office Administration students will integrate experience, reason, and evidence to make meaningful conclusions, judgments, and/or products. Required courses that will provide opportunity for learning: CIS 259 CIS 259 students will be scored on Outcome D from the college’s global critical thinking rubric. A baseline critical thinking score will be established in spring 2012. In spring 2013 students will show an increase of 0.50 (out of 4.00) from the baseline. In CIS 259, Integrating Software, there is a course-embedded project that requires significant analysis, judgment, and synthesis. This will be scored using the college’s global critical thinking rubric. Instructor will collect information in spring 2012 and spring 2013 classes. Analyze data in Fall 2012. Implement improvements to instruction by spring 2013. Outcome 3: Program Outcome Measurable Criteria Measurement Tool Time Frame
Office Administration students will demonstrate retention of essential concepts and skills learned in their beginning level word processing class. Required courses that will provide opportunity for learning: CIS 136 From pretest to posttest, 100% of Office Administration students will score at the same level or higher on each of the competencies listed on the grading rubric. Areas where skills decreased will be identified in the analysis and instruction in CIS 136 will be modified to help improve retention. In CIS 136 the students’ comprehensive final exam (pretest) will be scored against a rubric to determine base knowledge of key skills and concepts. Then when the students enter the advanced word processing class, CIS 236, they will be given an entrance exam (posttest) covering the same concepts, and the results will be compared to determine if students have retained the information from the earlier class, CIS 136. Students enrolled in CIS 236 in winter 2012 will be post tested and scores will be compared to their final exams in their CIS 136 classes. (Note: even though the data for the pretest will have been gathered before this assessment cycle, it is available because faculty have kept final tests.) Results will be analyzed during winter 2012 and changes to instruction in CIS 136 will be implemented spring 2012. Outcome 4: Ethics Measurable Criteria Measurement Tool Time Frame Office Administration students will understand ethical choices and consequences. Required courses that will provide opportunity for learning: CIS 171 Student will be scored on Outcome A from the college’s global ethics rubric. A baseline score will be established nn spring 2012. In spring 2013 students will show an increase of 0.50 (out of 4.00) from the baseline In CIS 171 is a course-embedded homework project which challenges students to analyze scenarios that may or may not include unethical behavior in an office environment. Students are asked to respond in writing, explain whether the actions taken were ethical or unethical and why. Instructor will collect information in winter and spring 2012 classes. Data will be analyzed in fall 2012 with changes to instruction to be implemented beginning winter 2013. Further data will be collected in winter and spring 2013 and compared to the year.