Contract Details Description Clause Reference Details Contractor Details Contractor Details <Name> ACN: <Insert ACN> <Address> ABN: <Insert ABN> Contractor’s Representative <Name> Customer Details Customer Details <Name> ACN: <Insert ACN> <Address> ABN: <Insert ABN> Customer’s Representative 1.1 <Name> Contract Dates Commencement Date <dd/mm/yyyy> [Date] Business Hours 1.1 <Business Hours are Defined as 8am to 6pm on Business Days – If hours are different Insert Details or N/A> Initial Contract Period <Period of time, beginning on the Commencement Date, for which this Contract is intended to continue (i.e.3yrs)> Option Period <Specify option periods if any> Meeting & Reporting Meeting and Reporting Arrangements <Specify regular meeting periods if any and any regular reporting> Transition-in Transition in Plan Required <Yes, a Transition-in Plan is Required or No, a Transition-in Plan is not Required> Specific Responsibilities of the Contractor Contractor Obligations to Establish and Maintain Facilities <If requirements vary to those in the Terms and Conditions, insert details here > Requirement to Make available the Contractor’s Records <If requirements vary to in the Terms and Conditions, insert details here >
Extent that the Contractor is to act as the Customer’s Agent <If requirements vary to those in the Terms and Conditions, insert details here > Requirement to Provide Training <Specify training requirements> Insurance Requirements Public Liability Insurance 8.11(a)(i) <Insert minimums> Professional Indemnity Insurance <Insert minimums> Product Liability Insurance <Insert minimums> Additional Insurance <Insert details and minimums> Privacy & Records Specific privacy policies and Procedures <Specify any additional Privacy Policies and/or Procedures> Security Additional Security Requirements <Insert any requirements in addition to compliance with the PSPF> Security Clearance <If the contractor is not paying the cost of Contractors Clearance, insert the party that is liable for the cost> Specific Responsibilities of the Customer Resources to Be Provided by Customer <Insert details or N/A> Customer’s facilities <Insert details of specifications or standards any facilities which the customer is providing will need to meet> Site preparation requirements <Insert details or N/A> Details of the Contractors Access Rights to the Customer’s Premises <Insert details or N/A> Licences & Warranties Applicable third party warranties <Insert details of Third party warranties> Licences to be Granted to the Customer <List licences that will be provided>
Warranty Period <Specify warranty period> Personnel Names of Specified Personnel and Their Role 14.3(a)(i) <Names of Specified Personnel and their role> Non-Disclosure & Use of Information Time on Retention of Confidence <insert time limit or N/A> Prohibitions on Certain Factual Disclosures 15.3 <If requirements vary to those in the Terms and Conditions, insert details here > Intellectual Property Ownership Model for Intellectual Property Rights in Contract Material (Select One)  Contractor Ownership of DSC Material, Customer Ownership of Other Contract Material –  Customer Ownership of, and Licence to, Intellectual Property Rights in Contract Material –  Contractor Ownership of, and Licence to, Intellectual Property Rights in Contract Material – Indemnity Contractor's indemnity obligations <If requirements vary to those in the Terms and Conditions, insert details here > Problem Resolution Selection of a mediator <Describe the process for selecting a mediator> Selection of an expert for determination <Describe the process for selecting an expert for determination> Liability Whether liability will be limited and if so, the amount to which it is limited <Specify amount or N/A>
Brief Summary of Managed Services <insert brief summary of the service to be provided> Service Commencement Date for Managed Services <dd/mm/yyyy> Service Delivery Requirements for Managed Services 25.2(a)(i) <Specify service levels or state “Attached” where appropriate> Reporting Intervals for Managed Services <Specify reporting intervals> Hardware Summary of Hardware Required <insert summary of the Hardware to be provided> Time for Transfer of Title and Risk <Immediately upon Acceptance or upon full payment> Description of Implementation and Training Services for hardware <Specify Implementation and training services required or insert “see attached”, or “N/A”> Hardware Maintenance Services Brief Summary of Hardware Maintenance Services <insert brief summary of the service to be provided> Commencement Date of Hardware Maintenance Services <dd/mm/yyyy> Renewal Arrangements for Hardware Maintenance Services <Specify renewal details> Whether Hardware Maintenance Service is to Commence Prior to the Expiry of a Warranty <Specify whether Maintenance is to Commence Prior to the Expiry of a Warranty> Whether Preventative Hardware Maintenance is Required <Yes, Preventative Maintenance is Required or No, Preventative Maintenance is not required> Whether Remedial Hardware Maintenance is Required <Yes, Remedial Maintenance is Required or No, Remedial Maintenance is not required Software Development Brief Summary of Software Development 28 <insert brief summary of the Software to be provided> Resources Required for Software Development <Specify resources required including those to be supplied by customer>
Date for Submission of Software Development Project Plan <dd/mm/yyyy, or Specify a period of time> Date for Approval of Software Development Project Plan <dd/mm/yyyy, or Specify a period of time> Extended period for Approval of Software Development Project Plan <dd/mm/yyyy, or Specify a period of time> Date for Submission of Software Development Design Specification <dd/mm/yyyy, or Specify a period of time> Date for Approval of Software Development Design Specification <dd/mm/yyyy, or Specify a period of time> Extended Period for Approval of Software Development Design Specification <dd/mm/yyyy, or Specify a period of time> Software Development Documentation Requirements <specify documentation required> Whether Software Development Source Code is to be Placed in Escrow <Yes, Source Code is to be Placed in Escrow or No, Source Code is not to be Placed in Escrow > Whether Developed Software can be used prior to Acceptance <Yes, Developed Software can be used in a production environment prior to Acceptance or No, Developed Software can’t be used in a production environment prior to Acceptance> Licensed Software Brief Summary of Licensed Software 29 <insert summary of the Software to be provided> Special Licence Conditions of Licensed Software <Insert special conditions or N/a> Number of Copies of Licensed Software <Insert number of copies> Whether the Software Licence is Transferable <Yes/no> Period of Software Licence <Insert term of Licence> Customer’s Record Keeping Requirements of Licensed Software <Insert extent to records will be maintained by the Customer> Implementation and Training Services for Licensed Software <Insert requirements or N/A>