THE HASHEMITE KINGDOM OF JORDAN MINISTRY OF ENERGY AND MINERAL RESOURCES AL AMBARATOURIA LI TAKA AL SHAMSIA SHEET FOR REVISIONS Document Title: Document Number: stakeholder engagement plan AMBR-ES-SE-PLN-006-MS REVISION HISTORY REV NO DESCRIPTIONS/ REASON FOR ISSUE DATE PREPARED BY CHECKED BY APPROVED BY 00 Issued for Info 30/05/2016 RT, AM KN KN 01 Issued for Info 9/8/2017 RT JAJ JAJ
Contractors and Meetings Emails, official invitation, information in contract External Stakeholders Local authorities Workshops, disclosure meetings, focus group discussions. Official invitation letters, identify the venue location and time of meeting. Trade / NGOs / International Agencies Disclosure meetings, workshops Notified through newspapers, radio stations, Al Ambaratouria company website, or official letters Targeted local community members, vulnerable groups (youth and unemployed groups (men and women) and concerned livestock herders Disclosure meetings, focus groups, individual meetings Public consultation meetings (in case of grievance) And during the construction of the project, grievances and concerns of community (including vulnerable groups and livestock herders) can be communicated through the grievance mechanism explained under section 6.1. Newspaper, radio station, Al Ambaratouria company website, brochures MDC Meetings E-mails, official letters
and temporary workers/operators Agree of grievance management to be practiced during construction, inform all stakeholders, code of conduct for temporary workers, conduct relevant trainings at MDC premises if suitable. Public venue in Mafraq or at contractor’s premises Contractors and temporary outsourced workers Consultation with relevant governmental institutions Discussion of permits required and other monitoring requirements that will be needed for construction. To be determined. Relevant ministries and municipalities. During Construction Communication with local community members, vulnerable groups (youth and unemployed men and women and Syrian Refugees) and concerned livestock herders. Contractor to maintain an open communication channel throughout the construction phase with local community members in case of complaints / grievances, and respond to any concerns or grievances communicated through the adopted grievance mechanism. On site. local community members. Operation
Meetings with Employees specially who are involved in operation and maintenance activities. Inform them of the available grievance mechanism and how they can access it. Al Ambaratouria premises. Employees and workers (temporary and permanent) at Al Ambaratouria. Al Ambaratouria performance in operations phase Annual update and reporting on the Environmental & Social Action Plan (ESAP) Company Reports, periodic meetings with Internal Stakeholders (e.g. community liaison officers, operators) to review performance and consider issues raised by stakeholders. Internal stakeholders, and external stakeholders (local communities, suppliers). During all project Phases Disclosure of all environmental and social annual reports made Reports disclosed on Al Ambaratouria website or EBRD website for a certain about of time for potential feedback in any and to enable stakeholders to download the grievance form. In addition, MDC can make the Stakeholder Engagement Plan available at its premises duringa certain period for stakeholders feedback. Online and at MDC premises. Open to all.