Table 4.9: Quantitative Deliverables for Program 4.2 Provide integrated aged care services to people in their homes Quantitative Deliverables 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3 Number of older people who receive a HACC service 490,000 516,000 544,000 573,000 604,000 Program 4.2: Key Performance Indicators Table 4.10: Qualitative Key Performance Indicators for Program 4.2 Provide integrated aged care services to people in their homes Qualitative Deliverables 2012-13 Reference Point or Target Older Australians continue to access basic home support services through the Commonwealth HACC program Basic home support services and a mix of service providers are maintained following the implementation of the program Table 4.11: Quantitative Key Performance Indicators for Program 4.2 Provide integrated aged care services to people in their homes Quantitative Indicators 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3 Number of HACC older clients receiving services as a percentage of the HACC target population8 87% ≥87% ≥87% ≥87% ≥87% Offer support to carers Quantitative Indicators 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3 Number of carers receiving counselling 5,274 6,774 6,774 7,180 7,611 Number of carers receiving respite 64,531 69,536 70,260 74,476 78,944
4.14: Quantitative Deliverables for Program 4.3 More care at home Quantitative Deliverables 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3 Number of new Home Care packages allocated 4,901 3,614 5,196 18,212 4,901 Program 4.3: Key Performance Indicators Table 4.15: Qualitative Key Performance Indicators for Program 4.3 Matching funding to care needs Qualitative Indicator 2012-13 Reference Point or Target Home Care providers continue to deliver services and apply for additional packages through the Aged Care Approvals Round All Home Care packages offered in the 2012-13 Aged Care Approvals Round are allocated Greater choice and control Qualitative Indicator 2012-13 Reference Point or Target Consumer directed care (CDC) continues to deliver benefits to older Australians CDC evaluation report confirms that older Australians are satisfied that they have improved choice and control over the services they receive in CDC Home Care packages Table 4.16: Quantitative Key Performance Indicators for Program 4.3 More care at home Quantitative Indicators 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3
Program 4.4: Deliverables 4.18: Qualitative Deliverables for Program 4.4 Improving fairness and sustainability Qualitative Deliverables 2012-13 Reference Point or Target Undertake a review of Specified Care and Services Schedule The review of Specified Care and Services is finalised Establish the Aged Care Financing Authority Aged Care Funding Authority established by 30 June 2013 Table 4.19: Quantitative Deliverables for Program 4.4 Improving fairness and sustainability Quantitative Deliverables 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3 Number of Residential Aged Care Places Allocated 7,900 7,800 5,800 N/A N/A Provide culturally appropriate care Quantitative Deliverables 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3 Number of flexible places available for Aboriginal and Torres Strait Islander peoples 700 715 755 805 875 Total value of zero real interest loans offered to aged care providers to build in areas of high need $150m $150m N/A N/A N/A Other service models Quantitative Deliverables 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3
Promoting Quality Qualitative Indicator 2012-13 Reference Point or Target Adequate progress is made in the development of quality indicators Aged Care Reform Implementation Council reports on progress Satisfaction with the operation of the Complaints Scheme Results of satisfaction surveys indicate that the majority of complainants and approved providers responding to the survey are satisfied with the operation of the Complaints Scheme Table 4.26: Quantitative Key Performance Indicators for Program 4.5 Promoting Quality Quantitative Indicators 2011-12 Revised Budget 2012-13 Budget Target 2013-14 Forward Year 1 2014-15 Forward Year 2 2015-16 Forward Year 3 Percentage of occasions where the Department has taken appropriate action against approved providers to address serious noncompliance that threatens the health, welfare or interests of care recipients N/A 100% 100% 100% 100% Program 4.6: Ageing and service improvement Program Objectives Support for people living with dementia In 2012-13, funding will be provided through the Aged Care Service Improvement and Healthy Ageing Grants Fund, to improve health care services for people with dementia, including by enabling more timely diagnosis and early intervention in primary care, and better coordinated hospital services. In addition, Dementia Behaviour Management Advisory Services will be expanded to enable support for primary and acute care services to more effectively support patients with dementia. Support for a diverse community