instructs the Secretary-General, in cooperation with the Directors of the Bureaux to give due consideration, in planning ITU Telecom events, to the possible synergies with the major ITU meetings, and vice versa, where justified , instructs the Council 1 to review the annual report on ITU Telecom events as described under instructs the Secretary-General above, and give guidance on future trends for those activities; 2 to review and approve the allocation of part of the generated by ITU Telecom events to development projects within the framework of the ICT Development Fund; to review and approve the ; to review, as appropriate, the frequencies and of ITU Telecom events on the basis of the financial results of these events; to report on the future of these events to the next plenipotentiary conference. Reasons: Europe proposes appropriate modifications to the text of Resolution 11 in order to reflect the new positioning focusing on SMEs and a range of other matters. * * * * * * * * * * ECP 35: Revision of Annex 1 to Resolution 71: ITU Strategic plan for 2020-2023 Europe welcomes and highly appreciates the work of the Council Working Group on Strategic Plan that finished its work during the Council April 2018 session with reasonable and widely appreciated results. In spite of all efforts, a few matters remained open. Europe would like to express its position towards those elements and also to suggest small editorial changes. RESOLUTION 71 ) Strategic plan for the Union for
MOD EUR/48A2/29#48507 ANNEX 1 RESOLUTION 71 2018) ITU Strategic plan for 2020-2023 ITU Strategic Framework 2020-2023 RBM planning Implementation Vision & mission Vision is the better world ITU wants to see. Mission refers to the main overall purposes of the Union, as per the Basic Instruments of ITU. Values: ITU's shared and common beliefs that drive its priorities and guide all decision-making processes Strategic goals & targets Strategic refer to the Union's high-level targets to which the objectives contribute, directly or indirectly. They relate to the whole of ITU. Targets are the expected results during the period of the strategic plan; they provide an indication as to whether the goal is being achieved. Targets may not always be achieved, for reasons that may be beyond the control of the Union. Objectives & outcomes Objectives refer to the specific aims of the Sectoral and intersectoral activities in a given period. Outcomes provide an indication as to whether the objective is being achieved. Outcomes are usually partly, but not entirely, within the organization's control. Outputs Outputs are the tangible results, deliverables, products and services achieved by the Union in the implementation of the operational plans. Activities Activities are various actions/services for transforming resources (inputs) into outputs. Activities may be grouped into processes. 1.1 Vision “An information society, empowered by the interconnected world, where telecommunication/information and communication technologies enable and accelerate social, economic and environmentally sustainable growth and development for everyone” 1.2 Mission “To promote, facilitate and foster affordable and universal access to telecommunication/information and communication technology networks, services and applications and their use for social, economic and environmentally sustainable growth and development”
T.2-a: Increased participation in the ITU-T standardization process, including attendance of meetings, submission of contributions, taking leadership positions and hosting of meetings/workshops, especially from developing countries T.2-b: Increase of the ITU-T membership, including Sector Members, Associates and Academia T.2-1: Bridging the standardization gap (e.g. remote participation, fellowships, establishment of regional groups) T.2-2: Workshops and seminars, including offline and online training activities, complementing the capacity-building work on bridging the standardization gap T.2-3: Outreach and promotion T.3 (Telecommunication resources) Ensure effective allocation and management of international telecommunication numbering, naming, addressing and identification resources in accordance with ITU-T recommendations and procedures Outcomes Outputs T.3-a: Timely and accurate allocation of international telecommunication numbering, naming, addressing and identification resources, as specified in the relevant recommendations T.3-1: Relevant TSB databases T.3-2: Allocation and management of international telecommunication numbering, naming, addressing and identification resources in accordance with ITU-T recommendations and procedures T.4 (Knowledge sharing) Foster the acquisition, awareness, sharing of knowledge and know how on the standardization activities of ITU-T Outcomes Outputs T.4-a: Increased knowledge on ITU-T standards and on best practices in their implementation of ITU-T standards T.4-b: Increased participation in ITU-T's standardization activities and increased awareness of the relevance of ITU-T standards T.4-c: Increased Sector visibility T.4-1: ITU-T publications T.4-2: Database publications T.4-3: Outreach and promotion T.4-4: ITU Operational Bulletin T.5 (Cooperation with standardization bodies) Extend and facilitate cooperation with international, regional and national standardization bodies Outcomes Outputs T.5-a: Increased communications with other standards organizations T.5-b: Decreased number of conflicting standards T.5-1: Memoranda of understanding (MoUs) and collaboration agreements T.5-2: ITU-T A.4/A.5/A.6 qualifications T.5-3: Jointly organized workshops/events
T.5-c: Increased number of memoranda of understanding/collaboration agreements with other organizations T.5-d: Increased number of ITU-T A.4, A.5 and A.6 qualified organizations T.5-e: Increased number of workshops/events organized jointly with other organizations Table 7. Enablers for ITU-T Supported ITU-T Objective(s) TSB activities Contribution to the Outcomes of the Sector Results T.1 - Timely and efficient provisioning of documents (WTSA Resolutions, Recs, Opinions, ITU-T Recs, SGs related documents, reports) - Secretariat support and organization and logistical support for meetings - Advisory services - TSB EWM services and information services - Operation and maintenance of C&I DBs; logistical support for interop/testing events, testbeds - Increased quality of ITU-T recommendations - Timely up-to-date information for delegates and standards community about ITU-T’s products and services T.2 - Organization of BSG training sessions; fellowship financial support; logistical support of regional groups - Organization of workshops - Announcements (ITU newsblog, promotional activities) - Account management of ITU-T memberships, retention of current members and proactive acquisition of new members - Increased ITU-T membership and participation in the standardization process - Active participation of delegates and organizations that have so far only participated passively in ITU-T activities, or not at all T.3 - Processing and publication of international numbering, addressing, naming and - Timeliness and accuracy in the - Timely availability of numbering information facilitates
persons with disabilities and other persons with specific needs. D.4-d: Enhanced capacity of the ITU membership to develop telecommunication/ICT strategies and solutions on climate-change adaptation and mitigation and the use of energy. and guidelines and forums of discussion to share practices and strategies. D.4-4 Products and services on ICT adaptation and mitigation, such as promotion of strategies and dissemination of best practices on mapping vulnerable and developing information systems, metrics, and management. Table 9. Enablers for ITU-D Supported Objective(s) BDT activities Contribution to the Outcomes of the Sector Results D.1, D.2, D.3, D.4 1. Development and implementation of efficient strategies in development towards achieving WSIS Action Lines and Sustainable Development Goals (SDGs), including communication and promotion activities - Increased understanding and sharing of the ITU-D objectives and outputs - Increased guidance for ITU-D activities - Increased clarity of the programme of activities - Measurable progress towards ITU’s role in achieving WSIS Action Lines and SDGs - Increased level of international cooperation in the area of telecommunication/ICT development - Increased level of satisfaction by Member States with services and products provided by BDT 2. Efficient administration of and support to development activities through coordination of and collaboration services, finance and budget administration, event organization support and IT support. - Clear and coordinated scheduling of events - Provision of necessary financial, IT and manpower support within available resource limits - Provision of reliable support to events - Enhanced coordination and collaboration in organizing events and implementing activities - Efficient use of financial resources - Timely and efficient organization of events - Increased quality and coordination of BDT’s reporting to Member States
3. Efficient organization of and support to activities on infrastructure, ICT applications and cybersecurity. - Identification of priorities and needs of Member States - Development of relevant products and services and their timely delivery to end users - Effective involvement of all relevant stakeholders in the development and delivery of products and services to Member States - Increased quality and enhanced accessibility of products, services, and expertise developed and delivered by BDT in the areas of telecommunication/ICT infrastructure, ICT applications, and cybersecurity - Increased level of satisfaction by Member States - Tangible improvements in ITU’s Member States as a result of BDT’s activities in areas of telecommunication/ICT infrastructure, ICT applications, and cybersecurity - Enhanced role of telecommunications/ICTs in the social and economic development of Member States 4. Efficient organization of and support to activities on projects and knowledge management through capacity building, project support, ICT data and statistics, and emergency telecommunication support. - Identification of priorities and needs of Member States - Development of relevant products and services and their timely delivery to end users - Effective involvement of all relevant stakeholders in the development and delivery of products and services to Member States - Increased quality and enhanced accessibility of products, services, and expertise developed and delivered by BDT in the areas of projects and knowledge management - Increased level of satisfaction by Member States - Tangible improvements in ITU’s Member States as a result of BDT’s activities in the areas of projects and knowledge management - Successful mitigation of emergency telecommunication 5. Efficient organization of and support to innovation and partnership activities through partnership building, innovation, and study group coordination services. - Identification of priorities and needs of Member States - Development of relevant products and services and timely delivery to end users - Increased quality and enhanced accessibility of products, services, and expertise developed and delivered by BDT in the areas of partnership building and innovation - Increased level of satisfaction by Member States
All resources management services (including payroll, staff administration, staff well-being, organization design and recruitment, planning and development) - Ensuring efficient use of human resources, in a environment - Develop and implement the HR framework fostering sustainable and satisfied workforce, including the elements of career development and training - Workforce adapted to the evolving environment and the evolving needs of the organization - Expeditious recruitment processes - Gender parity ITU employees / gender parity in ITU statutory committees All Financial resources management services (including budget and financial analysis, accounts, procurement, travel) - Ensuring efficient planning and use of financial and capital resources - IPSAS compliance and unqualified Annual audit of Accounts - Procurement and Travel Services: ITU guidelines and UN good practices in place - No overspend in budget implementation - Cost savings from efficiency measures implemented All Legal services - Provision of legal advice - Ensuring adherence to rules and procedures - Interests, integrity and reputation of the protected - Rules and regulations applied All Internal audit - Ensuring efficient and effective governance and management controls - Internal audit recommendations being implemented All Ethics office - Promoting highest standards of ethical behaviour - Adherence to the Standards of Conduct for the International Civil Service and the ITU Code of Ethics All Engagement with the membership / Membership support services - Ensuring efficient membership-related services - Increased number of members - Increased membership satisfaction
- Increased revenue from Sector Members, Associates and Academia All Communication services - Ensuring effective communication services - Increased regular engagement of key stakeholders on ITU digital platforms - Improved media coverage of ITU - Improved perception of the work of ITU - Improved traffic on ITU multimedia channels (Flickr, YouTube, etc.) - Increase in ITU News traffic and engagement - Increase in Social Media engagement and referrals All Protocol services - Ensuring efficient management of protocol services - Increased satisfaction of delegates and visitors All Facilitation of the work of governing bodies (PP, Council, CWGs) - Supporting and facilitating the decision-making processes of the governing bodies - Improved efficiency of the governing bodies meetings All Facilities management services - Ensuring efficient management of ITU premises - Efficient management of the process of developing the new ITU building - Cost savings in managing ITU facilities - ITU to remain a Carbon Neutral organization All Content development and management services / Corporate strategic management and planning - Ensuring efficient planning - Strategic advisory to senior management - Approval of the ITU planning instruments by membership - Support to the development of strategic initiatives Objectives I.1, I.2 Coordination and cooperation in promoting telecommunication/ICTs - Increased synergies, collaboration, transparency and internal - New and improved measures and mechanisms with a view to increase the efficiency and sectoral
that contribute to the WSIS Acton Lines and the 2030 Agenda for Sustainable Development communication on the partnerships developed and the activities undertaken on international cooperation for the promotion of ICT for SDGs - Better coordination of organization of ITU events and meetings - Increased consistency for planning the participation in conferences and fora effectiveness of the organization - Coordinated ITU work and contribution to the WSIS Action Linesand the 2030 Agenda for Sustainable Development Objectives I.3, I.4, I.5, I.6 Coordination and cooperation in areas of mutual interest (including accessibility, gender, environmental sustainability) - Coordinated work in the areas of mutual interest, promoting synergies and introducing efficiencies and savings in the use of the ITU resources - Increased consistency for planning the participation in conferences and fora - Increased internal communication on the activities undertaken on all thematic - Better coordination of organization of ITU events and meetings - Implementation of the consolidated Annual Work Plan per thematic area - New and improved measures and mechanisms, with a view to increase the efficiency and effectiveness of the organization 3. Linkage with the WSIS Action Lines and the 2030 Agenda for Sustainable Development sectoral