Procedure: On receipt of a complaint the Association will: Determine whether the matter can be dealt with as a low-level complaint or is of a more serious nature ( Refer to Policy D1 & D2 above) If the complaint is of a nature, immediately advise in writing the nature of the complaint to the JP named in the complaint. Obtain in writing from the complainant all necessary information concerning the complaint. the information is not available in writing, a record of the verbal information must be kept along with relevant dates and times of when the information was received. At this point the situation may be able to be resolved without recourse to any hearing e.g. the JP concerned recognising an error and putting it right. A record must be kept (Refer to Policy D1 & D2 above) If the situation cannot be resolved, a date and must be set for a hearing of the complaint and the JP concerned furnished in writing with all material relevant to the complaint. The Association Complaints will establish the method of hearing, dependant on the circumstances i.e. whether to have both Parties together or to hear each party separately and in writing will advise both Parties of the date, location and time of such hearing. Both Parties must be advised that the Association Complaints panel’s decision is binding and that any appeal from it must be made in writing to the Royal Federation. The outcome of any hearing must be written up, forwarded to both parties and the Royal Federation. If the complaint is deemed to be of a more serious nature than can be dealt with at Association level, (Refer to Policy D1 & D2 above) Royal Federation must be informed immediately and the matter dealt with by following the Flow Chart for Judicial matters. Note: It is important that complaints are dealt with expeditiously and not left to fester. Although the procedures suggested above for low-level complaints may look two ingredients are essential: Consistency of approach and fairness. The requirement to treat any hearing as a method of seeking resolution to a matter, rather than exacting justice/retribution in the first instance. If the latter approach develops, it is suggested that the matter should move to the next level.
Public Company prospectus or annual report Professional business cards or letterheads where in addition to other honorifics, qualifications Personal visiting cards without business or similar information On a gate (usually shown as “Justice of the Peace”) UNACCEPTABLE USE Cheques Driving licences Commercial advertising Election billboards (Parliamentary or Local Body) Business envelopes Personal matters not related to Justice of the Peace matters Where clearly intended to create a business or similar advantage Use of “JP” or “justice” in email or fax address By union celebrants Letters to the editor of newspaper or magazine The over-riding principle to be followed by all Justices of the Peace is: No use should give the impression that the use of the letters “JP” is for the purpose of furthering trade, business or professional interests or of enhancing the status of the individual relative to his or her peers. Canvassing for Office The 2004 Conference directed Board to set rules for canvassing for office which were amended and approved at Conference 2009 as follows although it must be noted that the current practice continues as set out in clauses (b), (c), (d) of Rule 6 of the Constitution. (See below) Election of Written nominations for the positions of President and Vice President will be called for by the Registrar on 1st August annually and may be received from any affiliated Association from that date until the closing of nominations on 1st November.