12 The provider works in partnership to identify lessons to be learned from cases where adults with a need for care and support, or children and young people have experienced serious abuse or neglect. 12 The provider will participate in appropriate case review forums as required. Lessons are learned from case reviews and the Strategic and Operational leaders ensure they are cascaded and embedded in organisational and individual practice. Quality & Assurance 13 The organisation recognises and responds to safeguarding as integral to quality and best practice outcomes. The relevant connections are made at all levels between related issues such as dignity in care; equality; individual patients risk and safety. 13 Safeguarding and risk assessment protocols are built into all operational activities. Patient or service user information on safeguarding and signposting is provided including information that is accessible and age appropriate. 14 The Provider has access to advice 14 The provider ensures that Safeguarding leads are up-to-date on all legal aspects of safeguarding adults and children. The provider ensures that its staff members are up-to-date on all legal aspects of safeguarding adults and children by making available to managers and staff regular updates 15 Prevention, ‘early help’ and well-being are evident in the provider’s frontline service approach and policy. 15 The organisation works together with others to implement quality assurance, robust risk identification and risk management processes in order to prevent concerns escalating to a point where intervention is required under safeguarding adult or safeguarding children procedures. The provider highlights to Commissioners where services could be redesigned to improve prevention, early help and wellbeing.
Where training competencies or uptake fall short of targets the Strategic and Operational leaders will develop and implement remedial plans. 24 Procedures are in place to report staff members where it has been alleged that they have abused or neglected a patient, underpinned by appropriate referral to the Local Authority Designated Officer (LADO) or Safeguarding Team, Police, Disclosure and Barring Service (DBS), and the appropriate regulatory body. 24 Staff members are trained to know what to do if they suspect that a workforce colleague may be perpetrating abuse or neglect. 25 Systems and processes are in place so that staff members ensure questions around safeguarding (including Domestic Violence, Female Genital Mutilation, Forced Marriage, Child Sexual Exploitation etc.) and consent (to treatment and information sharing) are addressed in everyday practice as appropriate. Person-led and outcome-focused practice in safeguarding is demonstrated, i.e. application of of the Child’ and ‘Making Safeguarding Personal’. 25 Staff members are alert to potential indicators of all forms of abuse or neglect (in children, young people and adults) and the risks which individual abusers or potential abusers, may pose to children, young people or adults at risk, Nb: Radicalisation, Domestic Abuse, Female Genital Mutilation. Modern Day Slavery, Child Sexual Exploitation. 26 The provider ensures that there are an adequate number of sufficiently trained, experienced people in the organisation to work safely and effectively to protect children and adults at risk and improve outcomes. 26 Supervision for case-work is recorded and monitored and applied to Personal Development Plans and appraisal processes. Reflective and restorative supervision is regularly received by members in contact with children, families and adults at risk on a regular basis - which is commensurate to their role. Staff members reflect on their learning and all underpinning codes of practice, and integrate this into their clinical or non-clinical role according to wider professional standards underpinning their work.