In total, a Springdale PD Officer is available to provide patrol services for approximately 1,763 hours per year but after deducting administrative tasks during the shift the average Officer is working approximately 1,543 hours per year. This is a higher number of hours that employees are “present and working” than the project team typically sees in police department studies. It is a significant positive factor for the City of Springdale as it reduces overall staffing costs due to fewer shifts requiring overtime to backfill patrol shifts. The table below shows the reduction in the staffing level as a result of Officers being off on leave or away at training – the “actual” staffing level for 2011, as compared to the “authorized” Patrol staffing level shown previously. As is true for all organizations, the “actual” staffing level is lower than the “authorized” staffing level. The project team used the monthly patrol rosters (months of February, May, August and November) to estimate the actual number of Officers working on a shift. This numbers do not include the one Station Officer staffed by each shift or those assigned to the Crime Suppression Unit. Actual Patrol Staffing for 2011 Hour A Shift 0600-1400 B Shift 1400-2200 C Shift 2200-0600 Average Staffing Authorized Staffing Difference in Staffing 0000 7.2 7.2 7.2 7.2 11.4 0100 7.2 7.2 7.2 7.2 11.4 0200 7.2 7.2 7.2 7.2 11.4 0300 7.2 7.2 7.2 7.2 11.4 0400 7.2 7.2 7.2 7.2 11.4 0500 7.2 7.2 7.2 7.2 11.4 0600 8.9 8.9 8.9 8.9 12.9 0700 8.9 8.9 8.9 8.9 12.9 0800 8.9 8.9 8.9 8.9 12.9 0900 8.9 8.9 8.9 8.9 12.9 1000 8.9 8.9 8.9 8.9 12.9
on several hundred patrol staffing studies conducted throughout the United States, estimates that approximately 20 – 25% of an Officer’s time that he/she is doing job related tasks is not tracked in the CAD record (this is a general number for all police departments that is applicable to Springdale but it was not specifically derived from the Springdale CAD data). This number is important to remember as it means that a 20 – 25% “uncommitted time” level in the 2011 CAD data analysis is essentially a fully committed workforce. The following summary is provided illustrating the implications of various uncommitted time levels: • A 20 – 25% uncommitted level reflects a patrol staff that is essentially fully committed (except during the low CFS hours of the day); this is due to CAD data not capturing all committed time or tasks required/completed by Officers. • At this level, during most hours, Officers will be responding to CFS and will not have time for any consistent proactive or project oriented activity – the blocks of time are generally too short (less than 30 minutes) to allow for meaningful targeted patrol or working on beat projects or neighborhood issues. • A 40% uncommitted level is generally sufficient to provide blocks of time where Officers can conduct targeted patrol, beat projects to address community issues. • A 50% uncommitted level will afford a patrol force on most workdays to have a several hours during their shift to conduct targeted patrol, specific projects to address community issues, and other officer initiated activities. • Uncommitted levels above 50% may provide a challenge to supervisors to keep Officers busy with meaningful work and engaged in the job. Each community can choose an appropriate target of uncommitted time desired for its patrol staff, based on unique needs, available funding and policing model desired. A 40 – 50% overall average uncommitted time level is a reasonable target/goal for a community that desires a patrol force that can provide a consistent level of proactive services to the community. Policymakers should determine the policing level for their community and understand the impacts of higher and lower uncommitted time levels.
The desk audits were completed for five of the nine person or property crimes detectives. Each investigator is typically able to begin working their cases within a few days of it being assigned and if the case is a high priority one they will begin working on it immediately. The Criminal Investigations Division provides a high service level to the community as they are well staffed. The CID staffing level allows management to assign cases to Detectives (e.g. thefts and criminal mischief) that in many cities cannot be assigned to a Detective due to the number of higher priority crimes requiring investigation. Springdale Detectives generally also have the time to quickly begin their follow-up Investigation and complete it. As mentioned above, some Detectives are assigned to specialized tasks or work units within CID or as part of a regional investigative task force. CID has one Detective assigned to monitor and ensure compliance with the law for the approximately 80 sex offender registrants in Springdale. Another Detective has just been assigned to work internet crimes to target child sexual predators. Two Detective positions work in the SNAP group – Springdale Nuisance Abatement Program. This group conducts follow-up investigations of graffiti and other quality of life crimes in Springdale and also conducts pro-active investigations to mitigate or resolve nuisance properties (e.g. low priced motel used by prostitutes) where there are a high number of calls for service requiring a Patrol response. Detectives (details in Appendix A) are assigned to work with several federal enforcement efforts: the Joint Terrorism Task Force (JTTF), the Drug Enforcement Administration (DEA) Task Force and the Immigration & Customs Enforcement group.
attend. In 2011 about 99% of the sworn employees attended the course. The classes are intended to provide refresher training on basic perishable skills but also higher level classes that require special equipment, settings and/or a low instructor/student ratio (e.g. a lethal force decision making and deployment class; low light firearms class). The Training Unit also posts information for Officers about outside training classes that are available as PD management encourages Officers to apply for special skills training classes that are of interest to them and relevant to their job. When an Officer applies to go to an outside course the Training Unit facilitates the approval and paperwork. The amount and quality of training that Springdale officers receive, an average of 55 hours annually, is impressive for any agency and particularly being able to accomplish this amount of training with a small staff. The Training Unit also conducts new Officer recruiting events, the testing process and conducts the background investigations of candidates. 3. PUBLIC INFORMATION, COMMUNITY OUTREACH AND SCHOOL RESOURCE OFFICERS. This unit is staffed with staff positions – one Lieutenant and six School Resource Officers. The Lieutenant’s primary job tasks include: • Supervision of the School Resource Officers – contact with them and reviewing reports; maintaining good relationships with the school administrators. • Reviewing all reports of incidents and preparing a press release if appropriate (approximately 100 annually). • Media relations – interviews, phone calls. • Coordinating with the schools for security at sporting events at the schools.
Administration School Resources Officer 6 • Assigned to provide primary coverage for the high schools in Springdale. Spends most of the time at their assigned high school or junior high schools. • Provides positive police presence at the schools; handles for service and other incidents. • Make presentations to school classes; teach a specific “Law Academy” course at Springdale High School. • Regularly works with the school personnel to answer questions, provide information. • Assigned by CID to conduct follow-up on related to schools or possible student involvement. • Works 0730-1630 Monday-Friday. Administration Lieutenant, Internal Affairs 1 • Supervises the Training Sergeant and has overall responsibility for training in the Department. • Reviews all PD use of force (i.e. defensive actions). • Investigates Internal Affairs cases as assigned by the Chief (approximately 60% of work hours). • Manages the FTO Program and monitors the training of new Officers. • Coordinates off duty security jobs for U of A football games and other sports events. • Works 0800-1700 Monday-Friday. Administration Training: Sergeant Officer 1 1 • Coordinates all new officer (academy liaison), continual professional training conducted by the PD and all special skills training (away courses). • Conducts recruiting and new Officer testing process; conducts all background investigations. • Coordinates 230 of instruction (out of 420 hours) at each new officer Academy; teaches part of those hours. • Coordinates travel arrangements for officers training courses. • Ensures paperwork for training classes is submitted to the state. • Enters Officers’ training class records in the database. • Works 0800-1700 Monday-Friday.
Patrol Traffic Accident Investigator 2 • A civilian position within the Department. • Responds to traffic collisions, traffic hazards, signal problems and low risk traffic related calls for service. • Handles handicap parking complaints and reported abandoned and attempts resolution through enforcement, warnings, education. • Conducts funeral escorts as assigned (about 10 per month). • Writes reports of traffic collisions and other incidents. • Works 0700-1500, 1000-1800 Monday-Friday. Patrol - Suppression Unit Sergeant Officer 1 6 • A primarily pro-active enforcement team. • Conducts probation/parole searches; narcotics enforcement; street surveillance work to address series when they occur. • Conduct follow-up criminal investigations on gang related crime. • Maintains and updates gang and graffiti database (significant workload for the one Officer who has primary responsibility). • One Officer is assigned to the federal drug task force, the High Intensity Drug Traffic Area task force (HIDTA). • Work Tuesday – Friday 1300-2300. CID Lieutenant 1 • Supervise Sergeants, 3 Detectives assigned to the JTTF (FBI Terrorism Task Force – 1 Detective) and the Homeland Security Investigations Task Force (2 Detectives); and office staff (3 positions). • Review domestic violence crime reports against undocumented persons and other crime reports as necessary. • Oversee Sergeants to ensure follow-up investigations are conducted, including homicide, robbery, sexual assault, sexual exploitation, domestic violence, burglary, major theft and fraud. • Coordinate case management, resource needs and coordination of effort. • Works 0800-1700 Monday-Friday.
CID Sergeant Secretary 3 2 • Assigned to the Persons Crimes Unit, Property Crimes Unit or Narcotics/Nuisance Abatement Unit and supervises the Detectives assigned to that unit. • Review crime reports and assign cases to investigators for follow-up. • Oversee and monitor all follow-up investigations, including homicide, robbery, sexual assault, sexual exploitation, domestic violence, burglary, major theft and fraud. • Coordinate case management, resource needs and coordination of effort. • Tracks investigations assigned to detectives, reviews their written reports; tracks their caseloads and other assignments. • Detectives are subject to call-out on a rotating basis. • Secretaries provide clerical support and transcription to investigations work group. • Work 0800-1700 Monday-Friday. CID Detectives (20): Persons Crimes Internet Crimes (ICAC) Property Crimes Narco/Nuisance Unit: Drug Unit Sex Offenders Task Forces: Homeland Security Invest. Regional Drug DEA JTTF 4 1 5 3 1 2 2 1 1 • Assigned to the Persons Crimes Unit, Property Crimes Unit, Narcotics/Nuisance Abatement Unit or to a Task Force (off site). • Responsible for follow-up investigations of case assignments made by the Sergeant. • Task assigned Detectives have a direct supervisor at the Task Force for day-to-day work and also in CID for overall supervision. • Conduct follow-up investigations for all assigned cases, both person crimes and property crimes, including: homicides, robbery, burglary, rape, sexual assaults, registering/follow-up on 290 P.C. sex registrants and related violations; missing persons, significant frauds, narcotic crimes, graffiti crimes and other cases needing follow-up. • One Detective assigned to Internet Crimes Against Children (ICAC) to apprehend sexual predators. • One Detective assigned primarily to monitor and follow-up on the approximately 80 sex registrants in Springdale. • Other activities include serving search warrants, conducting surveillance. • Coordinate with Patrol Officers as necessary to complete crime reports and investigations. • Detectives are subject to call-out on a rotating basis. • Work 0800-1700 hours Monday-Friday. Total Positions 173