Owner/Office Manager American Leak Detection (Franchise Office) P.O. Box 211 Talent, OR 541-261-2807 CEDRIC BUCKINGHAM (New) President Southern Oregon Chapter APICS 555 NE “F” St Grants Pass, OR 97526 ROBERT A. GRAHAM, Jr. Attorney at Law 236 N.W. “E” Street Grants Pass, OR 541-660-8865 KATHLEEN HOLTSCHNEIDER Local Marketing and Brand Activation Manager U.S. Cellular 735 Cardley, #101 Medford, OR 97504 541-821-5964 BENJAMIN KARETNICK Human Resources Business Partner U.S. Cellular 735 Cardley, #101 Medford, OR 97504 541-951-5111 COLENE MARTIN President/CEO Grants Pass & Josephine County Chamber of Commerce 1995 NW Vine Street Grants Pass, OR (541) 956-4100 Rogue Creamery 322 N. Front St Central Point, OR 97502 ROMAN ROCHA Assistant Store Manager TJ Maxx Medford, OR 97504 541-773-7192 JOE ROSSI (New) Area Manager, Southern Oregon Barrett Business Services, Inc. 3512 Excel Drive, Suite 107 Medford, OR 97504 BRYAN SCHWARTZ (New) District Manager Fastenal 1470 SE “M” St, Suite 1a Grants Pass, OR 97526 JOHN UNDERWOOD (New) HR Manager Timber Products 1090 SE “M” St Grants Pass, OR TO BE NAMED (New) Director, SOU Business Development Ctr. 101 S. Bartlett, HEC 130 Medford, OR 97501 541-552-8331 Transfer Schools
support other RCC programs. This is HUGE in terms of the support provided to other programs and the importance that these programs place on human relations, conflict management, customer service, writing, math, accounting, and interviewing/job preparation skills. TABLE 4.2 Business Technology courses that support other RCC programs Courses supporting other RCC programs Degree/Certificate Supported Required Elective BA101 Introduction to Business A.S. (SOU) — Computer Programming and Software X A.S. (SOU) — Early Childhood Development X A.S. (SOU) — Emerging Media and Digital Arts X A.S. (SOU) — Health and Physical Education X A.S. (SOU) — Outdoor Leadership X A.A.S. — Computer Support Technician X A.A.S. — Computer Support Technician: Health Care Informatics X A.A.S. — Criminal Justice X A.A.S. — Electronics Technology X Certificate — Dental Assistant X Ready, Set, Work A.A.S. — Computer Support Technician X A.A.S. — Diesel Technology X A.A.S. — Human Services X A.A.S — Manufacturing/Engineering Technology X Certificate — Diesel Specialist X Certificate — Industrial Welding Technology X Certificate — Sterile Processing Technician X Certificate — Medical Coding Specialist X Certificate — Pharmacy Technician X Certificate — Massage Therapy X CPC — Massage Therapy: Entry Level Therapist X BA131 Introduction to Business Computing Focus Award — Sustainable Community and Development X BA206 Management Fundamentals A.S. (OT) – Information Technology/Health Informatics X Financial Accounting A.S. (OT) – Information Technology/Health Informatics X A.A.S. — Criminal Justice X BA213 Managerial Accounting A.S. (OT) – Information Technology/Health Informatics X
A.A.S. — Criminal Justice X Business Communications A.A.S. — Criminal Justice X AAOT — Population Health Management Interest X Certificate — Fire Officer X Focus Award — Sustainable Community and Development X BA218 Personal Finance A.S. (SOU) — Computer Science X A.S.(SOU) — Early Childhood Development X A.S. (SOU) — Outdoor Leadership X A.S. (SOU) — Health and Physical Education X A.S. (SOU) — Emerging Media and Digital Arts X Principles of Marketing A.S. (OT) —Information Technology/Health Informatics X A.A.S. — Graphic Design X BA226 Business Law A.A.S. — Criminal Justice X Applied Business Statistics A.S. (OT) – Information Technology/Health Informatics X Human Relations in Organizations A.G.S. X A.A.S. — Automotive Technology X A.A.S. — Construction Trades General Apprenticeship X A.A.S. — Criminal Justice X A.A.S. — Diesel Technology X A.A.S. — Electrician Apprenticeship Technologies X A.A.S. — Electronics Technology X A.A.S. — Fire Science X A.A.S. — Industrial Mechanics and Maintenance Tech. Apprenticeship X A.A.S. — Industrial Welding Technology X A.A.S. — Manufacturing/Engineering Technology X A.A.S. — Paramedicine X Certificate — Automotive Specialist X Certificate — Basic Health Care X Certificate — Construction Trades General Apprenticeship X Certificate — Dental Assistant X Certificate — Diesel Specialist X Certificate — Electrician Apprenticeship Technologies X Certificate — Electronics Technician X Certificate — Exercise Specialist X Certificate — Fire Officer X Certificate — Fire Prevention/Investigation X Certificate — High Technology Studies X
Certificate — Medical Coding Specialist X Certificate — Sterile Processing Technician X CPC — Manufacturing/Engineering Technology: Computer Numerical Control (CNC) Operator X CPC — Website Development: Website Assistant X BT114 Business English II A.A.S. — Early Childhood Education X A.A.S. — Manufacturing/Engineering Technology X A.A.S. — Industrial Welding Technology X BT121 Digital Marketing & e-Commerce A.A.S. — Electronics Technology X A.A.S. — Graphic Design X Certificate — Electronics Technician X Certificate — Microcontroller Systems Controller X BT151 Practical Accounting I Certificate — Massage Therapy X CPC — Massage Therapy: Entry Level Therapist X Business Math A.A.S. — Family Services X A.A.S. — Human Services X Certificate — Early Childhood Education X Certificate — Exercise Specialist X BT178 Customer Service A.A.S. — Computer Support Technician X A.A.S. — Computer Science: Health Care Informatics X Certificate — Exercise Specialist X Certificate — Health Care Informatics X CS125ww Word Processing Applications A.A.S. — Computer Support Technician X A.A.S. — Computer Science: Health Care Informatics X WR227 Technical Report Writing A.A.O.T. X A.A.O.T. — Biology Interest X A.A.O.T. — Chemistry Interest X A.S.O.T. — Computer Science X A.A.O.T. — Environmental Sciences/Forestry Interest X A.A.O.T. — History Interest X A.A.O.T. — Math Interest X A.A.O.T. — Population Health Management X A.A.O.T. — Psychology Interest X A.A.O.T. — Sociology/Social Work Interest X A.G.S. — Pre-Dental Hygiene Interest X A.S. (SOU) — Computer Programming and Software X A.S. (SOU) — Criminal Justice X A.S. (SOU) — Early Childhood Development X
TABLE 4.4 Overview of Program Learning Outcomes Assessment Plan Department: Business Technology Degree program: A.A.S. in Business Technology Course(s) where assessed Specific CLO(s) aligned with this PLO Direct Assessments Indirect Assessments Assessment methods Assessment tools (rubric, scoring guide, or other quantitative tool) Year Program Learning Outcome: 17-18 PLO 1: Business Ethics Demonstrate knowledge of ethical, legal, and socially responsible business behavior, while maintaining high levels of personal and professional integrity in today’s rapidly changing multi-cultural, team oriented business environment. BA226 Business Law Business Ethics CLOs 1 – 12 CLOs 1 – 8 Comprehensive Final Exam (specific questions are tied to CLOs) Code of Ethics Student score on Final Exam Rubric What Do You Think (WDYT) evaluations Employer feedback 17-18 PLO 2: Communication/ Information Literacy BA214 Business Communications CLOs 1 – 9 Create and present a Final Report Rubric Diagnostic
Develop and deliver professional oral and written communications technology) that are appropriate to the topic, audience, and situation. (on-line students post their report to the Discussion Board) What Do You Think (WDYT) evaluations Employer feedback 18-19 PLO 3: Critical Evaluation/Decision Making Demonstrate critical thinking and problem solving skills by identifying, understanding, and applying basic theories, terminology, and practices related to each functional area of business. BA101 Introduction to Business Writing a Business Plan (Capstone) will be added later once the class is reconfigured CLOs 1, 4 – 8, 10, and 11 Chapter quizzes Major Exams Business Plan Worksheet Student scores Student scores Rubric What Do You Think (WDYT) evaluations Employer feedback 16-17 PLO4: Interpersonal Skills Develop the interpersonal (“soft”) skills necessary to build and maintain effective working relationships with internal and external business stakeholders. BT111 Conflict Management CLOs 1 – 8 Reflection Paper Rubric Conflict Management Style Self Assessments What Do You Think (WDYT) evaluations Employer feedback
How does your PLO assessment inform program or department changes in curriculum and/or prerequisites? TABLE 4.6 Program Learning Outcome Assessment Cycle Program Learning Outcome Assessment Plan Assess Adjust Confirm/ Re-assess PLO 1: Business Ethics Demonstrate knowledge of ethical, legal, and socially responsible business behavior, while maintaining high levels of personal and professional integrity in today’s rapidly changing multi-cultural, team oriented business environment. 17-18 18-19 19-20 PLO 2: Communication/ Information Literacy Develop and deliver professional oral and written communications (using technology) that are appropriate to the topic, audience, and situation. 17-18 18-19 19-20 PLO 3: Critical Evaluation/ Decision Making Demonstrate critical thinking and problem solving skills by identifying, understanding, and applying basic theories, terminology, and practices related to each functional area of business. 18-19 19-20 20-21 PLO4: Interpersonal Skills Develop the interpersonal (“soft”) skills necessary to build and maintain effective working relationships with internal and external business stakeholders. 16-17 18-19 19-20 FIGURE 4.1 ONE-YEAR REVIEW OF LEARNING OUTCOME ACHIEVEMENT