tracking, Fare media sales tracking, Project Management, Customer relations, various statistical reporting Asset Keeper Pro-Ware Finance, Procurement, I.T. Capital Asset tracking, Equipment/Facility depreciation Ron Turley Associates (RTA) Ron Turley Associates Maintenance/Procurement PO processing, Parts requisitioning, Parts inventory mgmt., Fleet Inventory mgmt., General maintenance. Trapeze Trapeze Software Group Pass – Dial-a-Ride Operations / Streets – Fixed Route Operations Mobile Data / Ride Scheduling / AVL Tracking System 1.5 I.T. Software Solution Requirements: 1.5.1 I.T. Software priority needs Reporting – Needs to provide the data required for reporting; Customizable – to be scalable to provide for agency growth, new requirements, etc.; Incorporation – If a required function cannot be carried-out by the proposed; solution, integration with existing software is required to avoid duplication of work; End-User Driven – End-user needs to work within the system independent of I.T. intervention; System Support – 24x7x365 emergency support and normal business hours routine support must be available. Support must be via telephone with immediate response for emergency situations (i.e. – system down) and 2-hour response time for routine needs; Access Rights – Ability to grant or deny access within various modules based on user log-in and ID. Ability to create access groups and assign members; Data back-up and restore – Data should be backed-up nightly and should have the ability to recover back-up data in the event that information is inadvertently deleted. 1.5.2 I.T. Software priority Full-time test environment; Proxy card integration for driver sign-in (scheduling); I.T. ticket submission troubleshooting/repair/upgrade request process. 2.0 PROJECT DELIVERABLES Trial trial
Installations shall be performed in accordance with all Federal, State, and local laws and regulations; The Vendor supply all network cabling (i.e. – Cat6 or Fiber) necessary to operate system components; Existing Metro Bus infrastructure, affected by, or to be integrated into the new system, (i.e. – LAN/WAN networks) shall not be reduced at any time during system implementation; The Vendor will be authorized to undertake installations only after Metro Bus approval of a pre-installation inspection for each installation site; The Vendor must document and notify Metro Bus of any existing infrastructure that many be affected by the new installation; Upon completion, the Vendor shall be responsible for restoring the condition of any affected existing infrastructure to their pre-installation condition; The Vendor will be responsible for the security of their equipment prior and during installation. 12.4.2 Planning/Procedures The Vendor will submit an installation plan for Metro Bus approval prior to undertaking any installations. Where applicable, the plan will provide detail on: Equipment installation locations/mounting; Routing, conductors, color-coding, labeling, power connections, communications and ground circuits; Connections/modifications, restorations of any existing infrastructure; Work area and equipment storage requirements; Methods and quality standards; Supervision and quality assurance procedures. The plan will include a process of pre and post-installation checklists for tests performed by installers. The installations will not be considered complete until Metro Bus provides sign-off on the pre and post-installation checklist. 12.4.3 Metro Bus Responsibilities Metro Bus will provide space for the Vendor to establish secure storage areas. (Vendor will provide details regarding type of equipment and space required for storage); Metro Bus will provide facility access and parking; Metro Bus will provide remote access to relevant virtual networks/servers Bus will provide work space for on-site testing/training and central system installations; Metro Bus will provide for all electrical requirements. 12.5 Acceptance Testing 12.5.1 Test Procedures