Inspire became the new name for the Northern Ireland Association for Mental Health on the 5th December 2016. Within Inspire, Beacon, which was the founding part, is now known as Inspire Mental Health. Inspire is one of the largest and longest established independent charities focusing on mental health and wellbeing services in Northern Ireland. The structure of the Inspire family is detailed below. Our Vision: Wellbeing for all. Our Values We provide high quality, professional and innovative services. We enable positive outcomes for the people who use our services. We act with integrity and compassion. We engage with and inspire each other. We influence policy and public opinion. Our Structure Inspire Mental Health provides support services to people with experience of mental ill-health through supported housing, floating support, community wellbeing (day support) and specific projects such as family support. It is the largest part of the Inspire family and has recently expanded into Ireland. Inspire Disability Services provides support for people with intellectual/learning disabilities and complex needs in 6 residential services in Northern Ireland – Armagh, Antrim, Lisburn, Belfast and Omagh. In 2016 it has started to expand service delivery into Ireland. Inspire Workplaces provides therapeutic support through employee assistance programmes, and specialist confidential therapeutic services delivered in a wide variety of organizational contexts around Ireland and into mainland UK. Inspire Students provides support to students in third-level colleges and universities across the island of Ireland and also in Scotland. Inspire Knowledge & Leadership offers a range of expertly informed training programmes and consultancy services designed to support organisations and individuals to thrive. Addiction NI joined the Inspire family in July 2016. Addiction NI provides treatment and support for people who are dependent on alcohol or drugs. It is able to offer tailor-made treatment programmes for people with drug or alcohol problems, delivered in community settings. A Bit of Inspire History
When reviewing historical information the panel will take the following into consideration: Recency – When was the last incident of harm to self or others? Severity – How serious have previous incidents been? Frequency – How frequent are incidents of harm to self or others? Pattern – Is there a common pattern to the type of incident or the context in which it occurs? Likelihood – How likely is it that the event will reoccur? The referral process is arranged in such a way as to include the applicant, their referral agent and where applicable, their family and/or carer at every stage of the process. The majority of referrals will come through local Community Mental Health Teams or their equivalent. On occasion referrals will be considered from other sources, for example: The Housing Executive or Housing Association. Other statutory and/or voluntary agencies. Self (must be supported by the completion of a referral form by a statutory worker or housing officer). The referral process begins with contact from a referral agent or individual. The relevant Scheme Manager or nominated staff member will set a date and time for an initial visit. These details are logged on the Checklist for Referral, Admission and Moving On. At the initial visit the prospective service user will be shown around the scheme and introduced to staff, volunteers and other service users. Appropriate information will be discussed as follows: The social care context of our work including the use of Recovery Support Plans and the balance of support and care. Rent, bank account details and other charges. Tenancy requirements and name of the landlord. The service user’s rights and responsibilities. The Service User Guide. Recovery and wellbeing. Safety Management Plans. Any physical health issues. The referral process and documentation required (see Checklist
Recovery Outcome Review The first Recovery Outcome Review is organised 6 months after the Initial Review. Subsequent reviews (held annually or bi-annually) will use the Recovery Outcome Review, the first page of which is an opportunity for the service user and their Inspire Mental Health key worker to summarise the individual’s recovery journey. The pre-review Service User Questionnaire will also be completed with any issue raised becoming part of the review. Supplementary Review In response to changes, concerns, issues or incidents, a Supplementary Review may be arranged. Those present will receive a report on the relevant issues and agree appropriate changes to the Safety Management Plan and/or the Recovery Support Plan. Information and Agreement Update To ensure accurate and up to date information is easily accessible the Information and Agreement Update will be completed and placed in section 1 of the service user’s file when any of the relevant information changes and in particular following a review. Service user’s Rights Staff must work with the service user in a courteous manner which respects their individuality, safeguards their rights and exemplifies the core values of the service. This includes their rights as citizens including their Human Rights, welfare rights and tenancy rights. This will be achieved through partnership working with the service user and the relevant statutory agencies. Service users are consulted at all stages of the planning and review process they retain the right to ask for a review at any time and/or to appeal any decisions taken at a review. To do this, they will in the first instance, make their wishes known to the Scheme Manager or they can initiate the Inspire Complaints Procedure. If a service user is dissatisfied with the Inspire Mental Health support service, the Scheme Manager should address this with the service user. The service user has redress to the complaints procedure at any If a service user wants to change support provider, this should be referred to the statutory key worker to consider and facilitate this request. Changing to a different support provider will not impact on tenancy rights.
The Health Alert form will be located in the file and service user’s name printed on both the outside spine and front of the service user’s file. Requests from legal personnel for access to or copies of service user’s files must be submitted in writing to the Director of Mental Health Services, Inspire. Files for service users should include the following documentation (as appropriate): All information kept in the file should be clearly marked with the service user’s name. Any written documentation must be completed in black ink. (A person with a diagnosis of Dyslexia is permitted to use an alternative colour of ink which is appropriate for them (e.g. red, green or blue). All extra entries must be signed (not initialed) and dated. All documentation must be securely fastened into the file in the correct section in line with Inspire specifications. TIPPEX must not be used on any written documentation in relation to service users.