Problem or Opportunity Causes and Effects System Objective System Constraint The stock is manually recorded by the manager and are not measured accurately There is room for error as the exact stock levels may not be recorded. Stock levels may not be known immediately. Different transactions occur simultaneously and can create uncertainty in stock levels Late stock purchases may have to be made due to bad stock management Stock that comes in must be recorded instantaneously and accurately in the system Monitor low stock levels The user may be reluctant to accept change and ignore warnings Slow data retrieval Untimely information Unavailability of data Unsatisfied customers Instantaneous retrieval of data The user may be reluctant to accept change When there is problem with details written by the salesman and office administrator. This could result in illegible handwriting Inaccurate recording of data Time consumption due to trying to figure out words Shorter entry time of data by users The user may be reluctant to accept change Generation of valuable reports Manual processing of financial statements leads to inaccurate or inconsistent data used. Huge gap for human error. Generate reports useful for important decision making Data must be entered accurately into the system initially Inefficient structure for storing data Storage of data in files, Microsoft Word documents and excel spreadsheets. Improve the storage of data by making use of a normalised database. The new system will require a compatible database such as SQL Server or Oracle CAUSE AND EFFECT ANALYSIS SYSTEM IMPROVEMENT OBJECTIVES Problem or Opportunity Causes and Effects System Objective System Constraint No audit trails It is not easy to trace the user manipulating the data in the system Implement an audit trail to keep track on user access to the system. A user may user another users details to access the system Additional communication medium Telephonic communication is not always reliable as there Allow customers to place orders via the website or email Product on the website may require frequent
Feasibility Analysis Feasibility Criteria Wt. Candidate 1 Current System Candidate 2 Alternative or Investigated System(Auto Repairs Boss) Candidate 3 Proposed System Operational Feasibility Functionality. A description of to what degree the candidate would benefit the organization and how well the system would work. Political. A description of how well received this solution would be from user management, user, and organization perspective. 30% Functionality: The Current system works for the company as it handles all of the necessary work that needs to be addressed, of which this is not a problem at all, but the problem comes when we realized the amount of time it takes to do all of the work. In addition to that there is also a huge amount of paper used and space that is wasted. The main issue here with current system is that it can be improved and done more efficiently. Political: The employees are already used to the current system in use and even though this system has some fluctuations, people doesn’t like to change and this will make them be reluctant to start using the new system, they feel at ease with the current Functionality:This system can be one of the best when we consider the fact that all the business requirements that Eureka Solution are going to provide for the client. The system also has most functionality like backup and restore, generates reporting, and customer as well as employee maintenance that the client’s current system need. Overall, this is a very good system that works efficiently but has its short comings as well. Political: At the current state, this system may have a good effect on the business but the management of city tires won’t be satisfied as it is not a complete working package of what they want and some of the features Functionality: The new Information System is Eureka Solutions’ built solution for the client (City Tyres). This specific and unique system will be designed to fit the business not like most systems that needs to be adapted to fit to each different kind of business processes. This will be designed to resolve all the problems that the business has as well making most of the business processes to be a lot quicker. This system will also take into consideration that will be using it, and will be user friendly. This system will be designed to make the most out of the resources that the business has and will increase productivity greatly. Political: Before us going to start developing the system to the client, we had to meet the client to ensure that the system will have all the requirements from the client so this means that it should all their needs. As this proposed system
Auto Repair Boss System can be able to provide solutions to the business requirements and problems that the business is facing at the moment but does not have the web sites for customers to make bookings online and also view other important things about the business. Since this system is lacking a requirements to fulfill the business need, we can conclude by saying it doesn’t fill the gap. Advantages Disadvantages System generates multiple reports Complicated and will require technical help Has backup and restore utilities Cost of purchasing the software Searching facility Old programming software used Effective security implemented The company is not based in our country, the charges of buying the software will be high Proposed system: Tire Fitment management system will be a custom built solution for the business that will fulfill all the business requirements as requested by the client. By the moment that this gap is filled, it will mean that the business will be more productive and the employees will be able to work much more efficiently, and the work done will prove to hold better results and generate profit. This proposed system will have new features like web site. Advantages Disadvantages Low cost It will require a period of 8 months to implement but it will be worth it. Web sites will be developed Will need technological help User friendly with extensive search and help facilities Security, Audit-Log, Backup and restore, Database and reports will be generated for business reasons. In conclusion, the gap analysis proves that Tire fitment management system is the best option for the business because it will be able to fulfill almost all of the client’s requirements.