17. What is referred to as mode of operation? The capability o the PCU and the operating environment 18. What does the mode of operation determine? How the CPS manages applications and memory 19. What are the four common modes of operation? Real mode Protected mode Virtual real mode Compatible mode 20. What memory type has logical memory allocation of 0 to 640 KB? Conventional 21. What is the logical memory allocation of extended memory? 1 MB to the maximum amount of RAM installed 22. How many programs can a CPU operate in real mode? One 23. What is virtual memory? Hard disk space that is used to emulate RAM 24. What size operating system is used by protected mode? 32-bit 25. What happens when a CPU operates in virtual real mode? A real-mode application runs within a protected-mode operating system 26. What does compatibility mode do? Creates the environment of an earlier operating system for applications that are not compatible with the current operating system 27. What happens if you override the User Account Control? This allows an application to be run even if the user does not have the required administrative privileges 28. What DOS command displays the contents of a directory? Dir 29. What DOS command copies flies and subdirectories? Xcopy 30. What is the command to make a directory? Md 31. What does the DOS command CD do? Changes to a specified directory 32. What are the three main differences between a 32-bit and 64-bit operating system? 32-bit can address only 4 GB of RAM 64-bit can address more than 128 GB of RAM Memory management is different. 64-bit programs have enhanced performance 64-bit has additional security features 33. What is Kernel protection? Third-party drivers cannot modify the kernel 34. What does mandatory driver signing do? Unsigned drivers cannot be used 35. What are the two common architectures used by CPUs to process data? X86 (32-bit) X64 (64-bit) 36. What is a register? Storage areas used by the CPU when performing calculations 5.2 Describe and compare operating systems to include purpose, limitations and compatibilities
125. What is included in the start menu? All applications installed in the computer, a list of recently opened documents, and a list of other elements. 126. What are the two styles of start menus? XP and Classic 127. How do you access the various drives installed in the computer? Double-click the My Computer icon 128. What do you click on to view and configure network connections? My Network Places > Properties Lab: Run Commands in Windows XP 5.5.2 Explore Control Panel applets 129. What is the applet that controls the look of Windows? Appearance and Themes 130. What applet would you use to find information about your computer or perform maintenance? Performance and Maintenance 131. What is the part in order to change your wallpaper? Start > Control Panel > Display > Settings Tab > Advanced 5.5.3 Explore Administrative Tools 132. What are the three main areas of administration addressed by the computer management consoler? System Storage Services and applications 133. What is necessary to access the computer management console? Administrative privileges 134. What does the task manager do? Allows you to view all applications that are currently running and to any applications that have stopped responding 135. How do you access task manager? CTRL – ALT – DEL 136. What are services? Executable programs that require little or no user input 137. What allows you to manage all of the services on your computer and remote computers? Services console 138. Can anyone access the services console? No, you have to have administrative privileges 139. What does the system monitor display? Real-time information the processors, disks, memory and network usage for your computer 140. What logs a history of events regarding applications, security, and the system? Event Viewer 141. What allows you to organize management tools, in one location for easy administration? MMC – Microsoft Management Console 142. What is another name for management Snap-ins 143. What is remote desktop? Allows one computer to remotely take control of another computer
159. Does a restore backup application data? no 160. What does a recovery disk contain? The essential files used to repair the system after a serious issue Lab: Restore Points in Windows XP 5.6.3 Backup the Hard Drive 161. What determines how often the data must be backed up and the type of backup to perform? The organization’s requirements 162. What is a normal or full backup? All selected files on the disk are archived to the backup media. Files are marked as being archived by clearing the archive bit 163. Does a copy backup mark the as having been archived? No 164. What is a differential backup? Backs up all files and folders that have been created or modified since the last normal backup or the last incremental backup. It does not mark files as being archived 165. What is the difference between a differential and an incremental backup? Incremental backup marks the file as having been archived by clearing the archive bit 166. What is a backup? Backups the files that are modified on the day of the backup 167. What types of backup media are available for computers? Tape drives, digital audio tape, digital linear tape, USB flash drive, optical media, external hard drive Lab: Registry backup and recovery in Windows XP 5.7 Troubleshoot operating systems 5.7.1 Review the troubleshooting process 168. What is the first step in the troubleshooting process? Identify the problem 169. What are the other steps in the troubleshooting process? Establish a theory of probable cause Determine an exact cause Implement a solution Verify solution and full system functionality Document findings 5.7.2 Identify common problems and solutions 170. What is the probable cause if your computers locks and/or displays a blue screen? Computer is overheating Operating system files may be corrupt Incorrect driver installed Power supply, RAM, hard drive, or motherboard may be defective Lab: Managing device drivers with device manager