How can the Vendor(s) customize the software for the City? List and describe all proposed modules. Vendor(s) must explicitly the software module name and versions that are proposed as part of this ERP solution. All modules should be listed on “Attachment 6: Cost,” and included in the price proposal. Complete “Attachment 10: Technical Specifications.” PARTY APPLICATIONS What are the proposed third-party applications? The Vendor(s) shall explicitly state the name of any third-party products that are part of the proposed solution to the City or any third-party firms providing services for implementation, training, or other services. For each third-party product or service provider there should be a statement about whether the Vendor(s) contract will/will not encompass the third-party product/service and/or whether the City will have to contract on its own for the product. The Vendor(s) should also provide written proof that it has approved access to the third-party software source code (owned or in escrow) and that the Vendor(s) has the ability to provide long-term support for the third-party software components of its system. COMPLETED FRAMEWORKS Responses to the requirements listed in “Attachment 5: Requirements – Frameworks” to this RFP must be provided in this section of the proposal. The City encourages Vendor(s) to attach an addendum to this section detailing any software features the Vendor(s) believes that the City would benefit from but that were not specifically requested. a. Functional requirements represent functionality that is currently needed as well as functionality that is expected or is likely to be required in the future. Failure to provide some functional requirements or excluding some functional requirements will not eliminate the Vendor(s) from contention. The City will evaluate the proposal as a whole including price/value comparisons when evaluating proposals. SAMPLE DOCUMENTS Vendor(s) should include sample copies of the following documents. Although they are sample forms, the documents must contain all material terms so that the City can fairly evaluate the Vendor(s) forms. Sample software licensing agreement Sample maintenance agreement Sample contract Sample standard reports Sample documentation (user guides, training materials, etc.) Sample implementation project plan
each third-party product, they should already be included as part of the overall cost. Do NOT use “To Be Determined” or similar annotations in the cells for cost estimates. The City is asking Vendor(s) to estimate prices and hours for all categories with the understanding that they may have to make assumptions. Such assumptions should be stated. Vendor(s) may submit additional pricing sheets as an addendum to the cost template; however the cost template MUST be completed. CATEGORIES 1. 2. 3. 4. 5. 6. SYSTEM The City of North Platte will only consider purchase options for procuring the system. In the proposal, include the approach, along with installment payment options that your company can accommodate with sample contracts. Identify the benefits to the City offered by your recommended acquisition method. The City would like to consider the outright purchase and time-payment purchase options that are available. HOSTED OPTIONS Provide information and prices in “Attachment 6: Cost” about any hosted solutions that are offered (i.e. Software as a Service (SaaS) or Application Service Provider (ASP)). Indicate whether or not disaster recovery services are included, and uptime guarantees. INTERNAL SECURITY CONTROLS LICENSE SYSTEM MANAGEMENT