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LEAD CARPENTER San Antonio, Texas 2010-2012 We Build’Em Right, Inc. Supervised 15 helpers and journeymen in the construction of 8 homes in new sub-division. Homes contained luxury components, including saunas, second-floor decks, pergolas, vaulted ceilings, and custom cabinetry. Worked closely with architect, contractor, and sub-contractors to get homes built according to customer specifications. CARPENTER, Self-Employed New York, New York 1998-2008 The Hammer Converted old warehouse buildings into lofts and apartments. Built and installed decorative staircases leading to upper floors. Created comfortable living from large, airy, high-ceilinged industrial structures. Designed and installed extensive built-ins: shelf units, fireplace surrounds, sound system cabinets, home offices, etc. according to customer needs. Note: 2008-2010 Closed down successful New York business, relocated to Texas, explored new career opportunities, and landed job at We Build’Em Right, Inc. EDUCATION / TRAINING New York School of Building Trades, New York, New York ADA Construction Practices, Certificate New York Carpenters’ Apprentice Program, New York, New York Journeyman-level Carpenter Program, completed Brooklyn High School, graduated GIMMY A. JOB 1234 East Street ▪ Austin, Texas 78752 ▪ 512-555-5555 ▪ Successful Engineering / Management Professional with over 15 experience in manufacturing, quality, design, and development. Proven ability to enhance customer experience, improve processes, analyze complex issues and develop solutions, manage and motivate high performance teams, and attain major cost savings. KEY SKILLS / COMPETENCIES Quality Management / Systems Project / Program Management Customer Experience Focus Proven People Manager Phase Review Design Processes New Product Development Strategic Planning Excellent Speaking / Presenting Skills New Product Introductions Process / Product Engineering Sales and Marketing Knowledge Process / Cost Improvements Tactical Execution Skills Strong Written Communication Skills MBA Education MAJOR ACCOMPLISHMENTS Spearheaded improvement program with Dell Sales and Marketing Team that reduced a Workstation’s Customer Experience Metric by 60% and saved over $2.1M in FY2000. Championed and mentored Business Process Improvement project team that won a Corporate and Regional Silver Award and saved $400K in Manufacturing Missing, Wrong, and Damaged in FY2001 at Dell. Reduced the manufacturing defect rate by 36%to achieve a stretch goal in FY1999 after assuming Quality Management responsibilities for Dell’s Workstations Line of Business (LOB).