part a - operative provisions DEFINITIONS The terms and expressions used in this Contract shall have the meanings set out below: “Authorised Officer” the person duly appointed by the Council and notified in writing to the Contractor to act as the representative of the Council for the purpose of the Contract identified in the Contract Particulars or as amended from time to time and in default of such notification the Council’s head of procurement or similar responsible officer. “Assigned Employees” In respect of Clause G4 an individual employed by the Contractor wholly or mainly in the performance of the Services “Business Day” any day other than a Saturday or Sunday or a public or bank holiday in . “Change in Law” the coming into effect or repeal (without reenactment or consolidation) in England of any Law, or any amendment or variation to any Law, or any judgement of a relevant court of law which changes binding precedent in England in each case after the date of this Contract. “Commencement Date” the commencement date stated in the Contract Particulars. “Confidential Information” any information which has been designated as confidential by either party in writing or that ought to be considered as confidential (however it is conveyed or on whatever media it is stored) including information which relates to the Services, the business affairs, properties, assets, trading practices, developments, trade secrets, IPR, know-how, personnel, customers and suppliers of either party, all personal data and sensitive personal data (within the meaning of the DPA).
Supervision will be informed by best practice and will consider the following: Staff emotional wellbeing Work load Practical issues and standards Reflective practice Service standards The Provider will need to have a workforce development programme in place to ensure continual professional development of all Staff. If there are risks to service delivery and quality due to short or long term staff absences, the Provider will make prompt arrangements for temporary staff cover, with the same skills and qualifications of permanent staff. The Provider will have a mix of volunteers and paid staff. All of the Provider’s staff will work to the following quality standards: Staff Induction The Provider will ensure staff receive an induction prior to commencing duties without supervision from more experienced staff. Staff inductions will include: An introduction to the organisation and its ethos Detail of organisation policies - these should be explained and not simply left with the member of staff to read Safeguarding Procedures and forms Health and Safety (basic guidance prior to formal training) Lone working procedures Key contact details for other staff / other agencies and services / out of hours safeguarding contacts Dealing with violence and aggression Staff Training The Provider will ensure that there is a programme of ongoing training for staff to develop new skills and competencies, and participation is monitored through supervision and review. Staff training needs will be assessed prior to employment commencement with relevant training put in place, to be funded by the Provider, and not the member of staff. These needs will be reviewed at each supervision session, with an annual plan put in place for each member of staff. The Provider will work in a manner that supports and funds continual professional development for staff. Where courses / training are funded by the Provider it is acceptable that staff are asked to sign agreements detailing that they will repay any costs should they leave the employment of the Provider within 3 years (as a maximum period). The Provider will ensure staff receive mandatory training in the following areas: