PART III - SUMMARY MATRIX OF KRAs AND INDICATORS KEY RESULT (KRAs) INDICATORS CRITERIA ELEMENTS POSSIBLE OUTCOMES KRA 1: Governance and Management Core Indicator: Governance Criterion: The institution’s governance arrangements demonstrate probity/integrity, strategic vision, accountability, awareness and management of risk, and effective monitoring of performance. G1a - Probity G1b - Strategic Vision G1c - Accountability G1d - Awareness and Management of Risk G1e - Effective Monitoring of Performance Alignment of Organizational Culture with VMG Quality of institutional performance Effective structures Core Indicator: Management Criterion: The institution’s management of operations, financial control, and quality assurance arrangements give the HEI the opportunity to respond to development and change. M1a - Management of Operations M1b - Financial Control M1c - Quality Assurance Arrangements Support of stakeholders Sustainability of operations Responsive programs and development plans Continuous quality improvement (CQI) in management Indicator: Enabling Features Criterion: The institution has enabling features that help improve the operations, quality, and development, such as 1) the use of Information and Communications Technology (ICT) for more efficient and effective management; and 2) viable, sustainable, and appropriate resource generation strategies to support its development plans. EF1a - Use of ICT in Management EF1b - Resource Generation Strategies EF1c- Other Enabling Features Efficient and effective operations Achievement of responsive development plans
KRA 2: Quality of Teaching and Learning Core Indicator: Setting and Achieving Program Standards Criterion 1: Program Approval and Implementation - The institution’s process for approving and implementing programs ensure that programs: 1) are aligned to the HEI’s VMG as expressed in the desired competencies for its graduates; 2) consider the risks related to needed resources, potential market, etc.; 3) are effectively implemented to achieve the intended outcomes; and 4) contribute to the development needs of the region/country. PS1a - Program Approval PS1b - Setting of Objectives and Learning Outcomes PS1c - Mechanisms for Effective Delivery of Programs and Academic Support PS1d - Matching of Abilities and Aptitudes Student and faculty performance toward the desired competencies of graduates Dynamic learning environment Stakeholder satisfaction Relevant and responsive academic programs Criterion 2: Program Monitoring and Review - The institution’s effective arrangements for monitoring and reviewing contribute to the effectiveness of its programs. PS2 - Monitoring and Review Programs that are current, relevant, coherent, and sustainable Improved teaching and learning Improved student performance (e.g. licensure examination, passing rate, employment rate, and opportunities) Criterion 3: Action to Strengthen Programs - The institution’s programs are continuously improved through effective actions that address weakness, on strengths, and enhance student and faculty performance. PS3 - Action to Strengthen Programs Ideal student performance towards desired competencies
Core Indicator: Faculty Profile Criterion: The institution achieves its quality of teaching and learning due in large part to its faculty roster with their appropriate expertise and competence. FP1a - System for Faculty Selection, Retention, Evaluation, and Promotion FP1b - Teaching Expertise and Competence Student performance Rate of completion Faculty performance Faculty retention Core Indicator: Use of ICT and Learning Resources Criterion: Student learning and performance are enhanced with the effective use of learning resources, such as library resources, laboratories, and information and communications technology. LR1a - Use of ICT LR1b - Library Resources LR1c - Laboratories, Equipment, and Facilities Utilization of ICT and learning resources Efficient and responsive delivery of learning High satisfaction of Academic performance of students KRA 3: Quality of Professional Exposure, Research, and Creative Work Indicator: Professional Exposure Criterion: Students develop relevant competencies through programs that allow students to practice their learned competencies, such as programs for entrepreneurship, practicum, internship, apprenticeship, and/or on-the-job training (OJT). PE1- Professional Exposure Employment rate Licensure examination passing rate Self-employment Indicator: Research Capability Criterion: The institution’s research community produces relevant research and other advanced scholarly activity. RC1- Research strategy and capacity Highly functional and relevant research programs Research Output of faculty members - publications in refereed journals/ patents/ policy papers –
Indicator: Creative Work and/or Innovation Criterion: The institution produces creative work and/or innovation in the arts and humanities, science and technology, social sciences, and/or management science. CWI1- Creative Work and/or Innovation Creative work and/or innovations of faculty and students Patents and/or awards of faculty and students KRA 4: Support for Students Core Indicator: Equity and Access Criterion 1: Recruitment, Admission, and Academic Support - The institution is effective in recruiting, admitting, supporting, and graduating students, including those from indigenous groups, the handicapped, low-level income groups, foreign students, and other special groups. EA1- Recruitment, Admission, and Academic Support Diversity of student population Student quality Rate of retention Rate of completion Criterion 2: Student Scholarships - The institution provides educational opportunities for the most able and deserving students with support from student scholarships. EA2 - Student Scholarships Scholars’ performance Scholars’ completion rate Scholars’ employment rate Scholars’ self-employment opportunities Core Indicator: Student Services Criterion: The institution has programs for student services, to support the non-academic needs of the students. SS1a - Non-academic Support SS1b - Placement Support Performance of students Rate of completion Employment rate of graduates KRA 5: Relations with the Community Core Indicator: Relevance of Programs Criterion: The institution offers programs that take into consideration the social, cultural, economic, and/or developmental needs of the country at local, regional, and/or national levels, as reflected in the HEI’s VMG and in consideration of the country’s need to compete effectively in global markets. RP1 - Determining and Promoting Relevance Improved employment rates Impact of programs on local, regional, and national development
Indicator: Networking and Linkages Criterion: The institution is valued as a partner by higher education institutions; professional, government, and non-government organizations; and industry, within the Philippines and/or internationally. NL1 - Networking and Linkages Partnerships with other HEIs; professional, government and organizations; and industry that result in research, training, faculty development, student exchange, program funding Indicator: Extension Programs Criterion: The institution is valued by its local community as a provider of extension programs that are responsive to the needs of the community for people empowerment and self-reliance. EP1 - Extension and Outreach Impact on communities as evidenced by any of the following: increased livelihood programs, increased involvement of community members, and/or development of community leadership Impact of programs on local, regional, and national development government
Management reports to the governing board on actions taken on board directives reflected in the board minutes. Interviews with administrator for finance, fund beneficiaries Outcomes There is culture of integrity and accountability at all levels of the HEI, shown by the conduct and behavior of the members of the school community. Stakeholders are satisfied with the transparency, integrity, and objectivity of the governing body in decision-making. Effectiveness is evidence of improvement in key performance indicators, as a result of regular audits and effective QA systems. Other relevant information: G1d - Awareness and Management of Risk: The HEI is solvent, financially stable, and sustainable because of appropriate systems and structures that safeguard its assets. Presence of Systems are systems and structures that implement financial strategy, annual operating plans, and budgets, to safeguard the HEI’s assets.
Parameters 4 3 2 1 0 Presence of Governance System to ensure Probity Strategic Vision Accountability Awareness & Management of Risk Effective Monitoring All aspects in place Most aspects in place Many aspects in place Some aspects in place No aspects in place Extent of Implementation implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes: Alignment of Organizational Culture with VMG Quality of Institutional Performance Effective structures Excellent Very good Good Fair Poor Effectiveness of Governance Keeping ethical standards Energizing the HEI Keeping HEI sustainable Pushing quality of HEI Good practices that make it a system Good practice in most aspects Good practices in many aspects Good practices in some aspects Lack of good practices Rating (Please encircle.) 4 3 2 1 0
Presence of Management System to ensure Efficient Operations Financial Control QA Arrangements Timely Response to Needs All aspects in place Most aspects in place Many aspects in place Some aspects in place No aspects in place Extent of Implementation implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes: Support of Stakeholders Sustainability of Operations Responsive Programs and Development Plans CQI in Management Excellent Very good Good Fair Poor Effectiveness of Management Responding to Challenges Meeting Targets Improving Quality Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects Lack of good practices Rating (Please encircle.) 4 3 2 1 0
Parameters 4 3 2 1 0 Presence of System for: ICT for management, resource generation and/or other enabling features A wide range of enabling features in place. A good of enabling features in place. Some enabling features in place. Few enabling features in No enabling features in place. Extent of Implementation Fully implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes: Efficient and effective operations Achievement of responsive development plans Excellent Very good Good Fair Poor Effectiveness of Enabling Features: Meeting Targets Improving Quality Satisfaction of Stakeholders Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects Lack of good practices Rating (Please encircle.) 4 3 2 1 0
Academic programs have clearly defined objectives and learning outcomes, which contribute to the attributes and competencies of the HEI’s ideal graduates. Presence of Systems There is a process for setting the objectives and learning outcomes of a program and ensuring that they are aligned with the VMGO, meet the subject-specific outcomes and standards promulgated by CHED, and maintain comparability of standards with other providers of equivalent level programs. is a clear articulation of how the program develops the attributes/desired competencies of its ideal graduates. Program proposal with purposes and objectives Curricula OBE Manual, if available Compliance report of degree programs to CHED guidelines Acceptance and recognition of degree programs by other local and foreign institutions Reports on Curriculum Review and Enrichment Minutes of meetings Proceedings of consultations/ workshops Examples of syllabi, curriculum maps Interviews with administrators, faculty, students, and external community Extent of Implementation Objectives and learning outcomes considered inputs from potential employers, faculty members, students, and other stakeholders, when applicable. Faculty members translate these objectives and learning outcomes in their courses. Outcomes The program’s clearly defined objectives and learning outcomes help students find focus in their professional and personal development. Effectiveness There is evidence that the HEI’s programs contribute to the attributes and competencies of the HEI’s ideal graduates. Other relevant information:
Parameters 4 3 2 1 0 Presence of Mechanism for Program Approval and Implementation All aspects in place Most aspects in place Many aspects in place Some aspects in No aspects in Extent of Implementation Fully implemented Implemented to a extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes: Student and faculty performance Development of competencies Dynamic learning environment Stakeholder satisfaction Relevant and responsive academic programs Excellent Very good Good Fair Poor
Extent of Implementation The administration uses the results of and program monitoring and review to plan and implement actions to strengthen the programs. The feedback from faculty, students, employers, and other stakeholders is evaluated and acted upon. Weaknesses in student and faculty performance are identified and acted upon. Outcomes Programs develop graduates who demonstrate qualities and competencies that are consistent with the HEI’s ideal graduate. Programs generate outputs that have impact on society. Effectiveness There is evidence that continuous quality improvement of programs brings the institution closer to achieving program goals and targets.
disseminate good practice Extent of Implementation Fully implemented Implemented to a extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes: Ideal student performance and competencies Excellent Very Good Good Fair Poor Effectiveness of implementation, based on outcomes Attaining program quality Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects No good practices Rating (Please encircle.) 4 3 2 1 0 Core Indicator: FACULTY PROFILE Criterion: The institution achieves its quality of teaching and learning due in large part to its faculty roster with their appropriate expertise and competence. Remarks Possible Sources of Evidence FP1a – System for Faculty Selection, Retention, Evaluation, and Promotion: The human resource management system for faculty and the academic promotion system enable the HEI to push its quality of teaching and learning. Presence of Systems There are clear procedures for faculty human resource (HR) and academic processes.
Parameters 4 3 2 1 0 Presence of Professional Exposure Programs examples: OJT/ Practicum/ Internship/ Apprenticeship Entrepreneurship (when applicable) Others All aspects in place Most aspects in place Many aspects in place Some aspects in place No aspects in place Extent of Implementation Hands-on experience Resources Active industry linkages implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes: Employment rate Licensure examination passing rate (when applicable) Self-employment – business/consultancy /etc. (when applicable) Excellent Very Good Good Fair Poor Effectiveness of implementation, based on outcomes Attaining desired competencies of ideal graduate Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects No good practices Rating (Please encircle.) 4 3 2 1 0
They result in poor outcomes as shown by lack of faculty publications in refereed journals/ patents/ policy papers. Less than 3% of full-time faculty members engaged in research have patents, articles in refereed journals, or books published by reputable presses in the last five years The institution does not demonstrate good practices in its research strategy and systems. Parameters 4 3 2 1 0 Presence of Research Strategy and Systems, examples: Research Agenda Management of Research CQI of Research Capacity All aspects in place Most aspects in place Many aspects in place Some aspects in place No aspects in place Extent of Implementation Research systems Resources Research community Research linkages Fully implemented Implemented to a extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes Highly functional and relevant research Research Output of faculty members – publications in refereed journals/patents/policy papers Excellent Very Good Good Fair Poor Effectiveness of implementation, based on outcomes Attaining institutional goals Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects No good practices
Management of Resources and Outputs Management of Environment Extent of Implementation Management systems Resources Management of Environment Fully implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes Creative work and/or innovation of faculty and students Patents and/or awards of faculty and students Excellent Very Good Good Fair Poor Effectiveness of implementation, based on outcomes Attaining institutional goals Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects No good practices Rating (Please encircle.) 4 3 2 1 0 Summary of Ratings KRA 3: QUALITY OF PROFESSIONAL EXPOSURE, RESEARCH CAPABILITY, AND CREATIVE WORK Indicators Presence of Systems/ Mechanisms Extent of Implementation Outcomes Effectiveness of Implement ation Overall Ratings
Presence of Systems The HEI has clear guidelines and mechanisms for awarding student scholarships, including recruitment, selection, support and tracking of scholars, fund-raising, and proper documentation. Deserving students are selected based on eligibility criteria and procedures for the award of scholarships and study grants. Scholars gain maximum benefit due to guidance provided by the institution, and complete their studies successfully within the prescribed period. Scholarship report Scholarship guidelines and procedures Master list of scholarship beneficiaries and programs of study Performance of scholars (e.g., grades, rates of retention and completion) List of scholar graduates and their current work/positions Data on progress of beneficiaries Tracer studies Interviews with scholars/grantees, coordinator for scholarships/grants, employers and alumni scholars/grantees Extent of Implementation There is an office/person in charge of overseeing scholarships and the scholars’ performance. Outcomes Scholars are employed, achieving the aims of the scholarship program. Effectiveness There is evidence that scholars increase the diversity of reach of the HEI, and bring it closer to meeting its institutional goals. Other relevant information:
Parameters 4 3 2 1 0 Presence of System for Student Scholarships, including: Recruitment and selection Academic support/ tracking Fund-raising All aspects in Most aspects in place Many aspects in place Some aspects in place No aspects in place Extent of Implementation Management systems Resources Quality of academic support Fully implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes Scholars’ performance Scholar’s completion rate Scholars’ employment rate Scholar’s self-employment opportunities Excellent Very Good Good Fair Poor Effectiveness of implementation, based on outcomes Developing diversity in student population Attaining institutional goals Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects No good practices Rating (Please encircle.) 4 3 2 1 0 Core Indicator: STUDENT SERVICES Criterion: The institution has programs for student services, to support the non-academic needs of the students.
Parameters 4 3 2 1 0 Presence of System for Student Services, including: Health and wellbeing, Guidance and counseling Management of discipline Support for student activities Placement Other support services All aspects in place Most aspects in place Many aspects in place Some aspects in place No aspects in place Extent of Implementation Programs Resources Networks Fully implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes Performance of students Rate of completion Employment rate of graduates Excellent Very Good Good Fair Poor Effectiveness of implementation, on outcomes Developing student competencies in ideal graduate Attaining institutional goals Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects No good practices Rating (Please encircle.) 4 3 2 1 0 Summary of Ratings KRA 4: SUPPORT FOR STUDENTS
Parameters 4 3 2 1 0 Presence of System for Networking and Linkages including: Extensiveness Strength Sustainability All aspects in place Most aspects in place Many aspects in place Some aspects in place No aspects in place Extent of Implementation Fully implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes Partnerships with other HEIs; professional, government and non-government organizations; and industry that result in research, training, faculty development, student exchange, program funding Excellent Very Good Good Fair Poor Effectiveness of implementation, based on outcomes Attaining institutional Good practices that make it a model system Good practice in most aspects Good practices in many aspects Good practices in some aspects No good practices Rating (Please encircle.) 4 3 2 1 0
Parameters 4 3 2 1 0 Presence of System for Extension Programs All aspects in place Most aspects in place Many aspects in place Some aspects in place No aspects in place Extent of Implementation Fully implemented Implemented to a great extent Implemented to a moderate extent Implemented to a limited extent Isolated initiatives Outcomes: Impact of programs on communities as evidenced by any of the following: increased livelihood programs, increased involvement of community members, and/or development of community leadership Impact on local/regional/national development Excellent Very Good Good Fair Poor Effectiveness of implementation, on outcomes Contribution to society Attaining institutional goals Best practices that make it a model system Best practices in many aspects or Good practice in most/all aspects Best practices in few aspects or Good practices in many aspects Good practices in some aspects No good practices Rating (Please encircle.) 4 3 2 1 0