also includes two Senior Office Assistants, an Administrative Coordinator, a Lead Office Assistant, and an Administrative Assistant. Changes are taking place at International Student Services. A new technological system called the International Student Services Input System (ISSIS) is currently being tested for future implementation. This system will allow students to submit applications, fill out online forms, and upload any supplemental documents one will need. The system will also allow for students to track the status of their application. The website revision and implementation should commence this upcoming year. Identification of Organizational Issues (1) Strengths International Student Services at Texas A&M University has provided services to students coming from other countries for several years. Its employees have developed a detailed background knowledge on immigration regulations. They have implemented initiatives to improve the quality of their services they offer, and continue to do so develop further. The center has designed a new student orientation program, which has proved to be so successful that other schools have taken and used it as a benchmark. They have started to use social media (e.g. Facebook, Twitter) to communicate with students as a response to the issue of having so many students that not all emails can be properly replied to. The future of ISS holds more changes. Their mission for the following years is to improve the service through some new changes. These changes will be implementing through the establishment of quick services thorough Information system, accurate services thorough documentation of standard procedures and policy manuals, and kind services through conducting satisfaction surveys and feedback from students As far as teamwork and coworker support and relationship, it is surprising how all the employees enjoy working together. Not only do the employees enjoy working together, but they also like the nature of their work through supporting and providing services to international students. Issues
Here are some guidelines for evaluating results: 1. Use a control group if it is practical. 2. Allow time for results to be achieved. 3. Measure both before and after the program if it is practical. 4. Repeat the measurement at appropriate times. 5. Consider cost versus benefit. 6. Be satisfied with evidence if proof is not possible. Finally, the results of the evaluation plan of OD interventions as Dialogue, Team building, and Multirater feedback (360 degree) will be collected and analyzed. An evaluation report will be written by international OD consultants. Evaluation Plan International Student Services Purpose of the Evaluation: The overall purpose of the evaluation plan is to measure the extent to which objectives and goals of the OD interventions are met. The evaluation plan is designed to inform and provide evidence to stakeholders about progress being made in ISS at Texas A&M University. The evaluation plan will be carried out through the use of assessment of interventions and activities that support the plan. Members of Evaluation Team: International OD Consultants Key Evaluation Questions: 1. What did you find most useful in the OD interventions?