6. My academic advisor is approachable. 17. Adequate financial aid is available for most students. 69. There is a good variety of courses provided on this campus. 82. This campus offers a sufficient variety of degree programs. 14. My academic advisor is concerned about my success as an individual. 47. Faculty provide timely feedback about student progress in a course. 4. Admissions staff are knowledgeable. 53. Faculty take into consideration student differences as they teach a course. 83. It is easy to obtain information when calling the campus by phone. 12. Financial aid awards are announced to students in time to be helpful in college planning. 80. I am of whom to contact for questions about programs and services. 19. My academic advisor helps me set goals to work toward. Benchmarks Higher Satisfaction vs. National Four-Year Public Institutions 8. The content of the courses within my is valuable. 7. The campus is safe and secure for all students. 34. I am able to register for classes I need with few conflicts. 68. Nearly all of the faculty are knowledgeable in their field. 16. The instruction in my field is excellent. 58. The quality of instruction I receive in most of my classes is excellent. 17. Adequate financial aid is available for most students. 26. Computer labs are adequate and accessible. 2. The campus staff are caring and helpful. 5. Financial aid counselors are helpful. 55. Major requirements are clear and reasonable. 25. Faculty are fair and unbiased in their treatment of individual students. 66. Tuition paid is a worthwhile investment. 65. Faculty are usually available after class and during office hours. 41. is a commitment to academic excellence on this campus. 47. Faculty provide timely feedback about student progress in a course. 28. Parking lots are well-lighted and secure. 32. Tutoring services are readily available. 39. I am able to experience intellectual growth here. 4. Admissions staff are knowledgeable. 59. This institution shows concern for students as individuals. 29. It is an enjoyable experience to be a student on this campus.
ACTION PLAN 2B: Mandatory Academic Advising Provide mandatory face to face advising for all students and include advisor training and incentives for good advising. KEY STRATEGY: Integrate advising into reward systems DESCRIPTION/EXPLANATION: This strategy work on identifying methods/mechanisms for recognizing the importance of good advising and establish expected criteria for reward. IMPLEMENTATION SCHEDULE/TIMETABLE Steps Responsibility Completion Date 1. Write advising expectations into the Promotion and Tenure (P&T) policy. Markus Pomper May 2009 2. Seek approval of the faculty senate Markus Pomper May 2009 3. Develop criteria for good advising to be included in policy. Dean’s Council Larry Richards December 2008 4. Outstanding Advisor Award instituted. Develop appropriate definition, criteria, and process. Dean’s Council Larry Richards December 2008 5. Develop plan for advising incentives for faculty and Crowley December 2008 Champions: Karen Clark, TJ Rivard, Marilyn Watkins Budget: Incentives--$? Evaluation/Control: Larry Richards, Mary Blakefield ACTION PLAN 2C: Mandatory Academic Advising Provide mandatory face to face advising for all students and include advisor training and incentives for good advising. KEY STRATEGY: Explore best practices in advising (e.g. intrusive, active, self-guided) DESCRIPTION/EXPLANATION: Collect information on types of advising in order to determine which is the best approach for IU East. IMPLEMENTATION SCHEDULE/TIMETABLE Responsibility Completion Date 1. Investigate various advising models. Mary Blakefield Brett Crowley June 2008 2. models with Dean’s Council Mary Blakefield July 2008