The review of Contractors’ performance will also be conducted in line with the Association’s Selection of Contractors Policy in Appendix 3. 2.2 Regulated Procurement For detailed guidance and best practice on the approach for regulated procurement, refer and follow the Scottish Government’s Procurement Journey – . It should be noted that all regulated procurements must be advertised on the website –
LIFETIME VALUE (EXCL VAT) – 3 YEAR MAX TERM PRIMARY PROCUREMENT METHODS SECONDARY PROCUREMENT METHODS APPROVAL AFFECTED PROCUREMENT ACTIVITY £50,000 - £250,000 Invitations to submit quotation / tenders (3 quotations or 3 tenders) from approved contractors External Frameworks Local Advertising Public Contracts Scotland Board Approval Main repairs contractors (for 3 year contracts) Joiner (£165K) Plumber (£75K) Electrician (£50K) Gas Engineer (£150K) Landscaper (£120K) Major Component Replacement 2018-2023 Roughcasting (£110K) Kitchen replacement (£105K) Door replacement (£160K) £250,000 - £2,000,000 Invitations to submit quotation/ tenders (6 quotations or 6 tenders) External Frameworks Local Advertising Public Contracts Scotland Board Approval No anticipated Regulated Procurement until 2023 >= £50,000 (Goods and Services) Regulated procurement through Public Contracts Scotland N/A Board Approval No anticipated Regulated Procurement >= £2,000,000 (Works) Regulated procurement through Public Contracts Scotland N/A Board Approval No anticipated Regulated Procurement
3.3 Monitoring, Review and Addressing Poor Performance 3.3.1 Contractor performance will be measured against repairs timescales as laid out in the Association’s Repairs Policy or noted within any additional contract documentation. 3.3.2 Results from tenant satisfaction surveys will be monitored closely and both the contractor and Association will seek to make constructive use of any feedback gained. 3.3.3 Contractor performance on providing invoices within 1 month of satisfactory completion of work will be monitored. 3.3.4 Results from post inspection of works will be monitored and any issues will be raised with the Contractor at the earliest possible time. 3.3.5 Association will ensure prompt payment of invoices following satisfactory resolution of any queries (if required). 3.3.6 The basis of the Agreement is good team working and a culture of mutual trust and respect. Any issues relating to poor performance, on either side, should be dealt with at the earliest opportunity. 3.3.7 Both contractor and the Association should work together to solve problems and identify positive solutions. 3.3.8 Lessons should be learnt from any incidents of poor performance in order to facilitate continuous improvement in service. 3.3.9 The Association’s Board will review the effectiveness of this Agreement at least every 3 years in conjunction with our Procurement Policy. 3.3.10 Contractors’ rates will be reviewed annually in February each year. In the event of an increase, these will be checked by the Association’s Quantity Surveyor to confirm they remain appropriate for the trades concerned. Signed on behalf of Association: ________________________________ Position: ________________________________ Date: ____________________ Signed on behalf of Contractor: ________________________________ Position: ________________________________ Date: _____________________