within a physical facility and provides home or other visits. operates in the after-hours period and also offers home and other visits. services, then this service would be eligible to be accredited under Core, QI, After-hours and medical deputising services modules. An after-hours service that only provides home or other visits. This service has a physical operations facility to undertake administrative functions, triage patients by phone and store medical supplies. The service only provides home and other visits. If the service meets the RACGP definition for services, then they are eligible for accreditation under Core, QI, After-hours and medical deputising services modules. However, some Indicators will not be applicable. These are clearly labelled in the Criterion. Other models such as: co-located services services managed by regional primary care healthcare organisations or services. Co-located services are clinics that provide after-hours primary healthcare and are located within a public facility, or a public hospital near or adjacent to its emergency department (ED). If the service meets the RACGP definition for services, they are eligible for accreditation under Core, QI, After-hours and medical deputising services modules. Medical deputising service (MDS) A service that provides general practice services for and on behalf of a patient’s regular practice. MDSs must operate out of including the unsociable hours, and can operate in hours. If the service meets the RACGP definition for services, they are eligible for accreditation under Core, QI, After-hours and medical deputising services modules. Module 1: Core Module Standard 1: Communication with patients 12 trial,
Criterion C2.3 – Accessibility of services Indicator C2.3► A Patients with disabilities or special can access our services. Why this is important Services need to ensure that people with a disability or special needs are provided with access, in ways that maintain their dignity, in order to comply with the federal Disability Discrimination Act (1992). Meeting this Criterion Access is important Services that have a physical premises patients attend, need to ensure that all patients, including those with disability or other special needs, have easy and safe physical access . This can be achieved by: providing pathways, hallways, consultation areas and toilets that are wheelchair-friendly having a wheelchair that patients can use they are at the service installing appropriate ramps and railings using pictures, signs and other sources of information to help patients who have an intellectual disability or vision impairment, or are not fluent in English. Medical deputising servicess and after-hours providers that provide home visits, meet the intent of this Indicator. Accessible parking Where possible, patients with a disability need to be able to park their vehicles within a reasonable distance of the service. Parking bays that are specifically marked for the use of patients with a disability parking entitlement must be large enough to accommodate the loading and unloading of wheelchairs. The provision of accessible parking is not applicable to services that provide home visits only. Assistance animals Some of your patients could have an assistance animal that they want to have with them during a visit to your service. These animals are not pets, they are specifically trained disability support animals that enable a person with disability to safely participate in personal and public life activities. Under the Federal Disability Discrimination Act 1992 (amended 2009) an assistance animal is defined in three ways. That is that the animal is either: accredited under a State or Territory law to assist a person with a disability to alleviate the effects of disability; or