charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included credit and minimum monthly charge of your selected Fair Go & Fair Go BYO plan. Table 2 below contains pricing details of each Fair Go & Fair Go BYO plan. Table 3 below contains details of international calling rates for each Fair Go & Fair Go BYO plan.
Monthly included value $50 $190 $300 Monthly included mobile data allowance 50MB 250MB 500MB Minimum total cost over 24 months – 24 month plan $456 $696 $936 Billing interval(s) 60 secs 60 secs 60 secs Standard call rate / per 60 sec $0.99 $0.99 $0.99 Standard video calls / per 60 sec $0.99 $0.99 $0.99 V2V voice calls / per 60 sec* $0.00 $0.00 $0.00 V2V video call rate / per 60 sec* $0.00 $0.00 $0.00 Standard Flagfall $0.40 $0.40 $0.40 V2V voice Flagfall $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 Standard SMS $0.28 $0.28 $0.28 V2V SMS* $0.00 $0.00 $0.00 International SMS $0.45 $0.45 $0.45 Standard national & international MMS $0.60 $0.60 $0.60 V2V MMS* $0.00 $0.00 $0.00 13 Numbers per 60 sec (except Customer Service) $0.99 $0.99 $0.99 13 Numbers Flagfall (except Customer Service) $0.40 $0.40 $0.40 1800 Numbers per 30 sec $0.165 $0.165 $0.165 1800 Numbers Flagfall $0.25 $0.25 $0.25 To 30/4/12 - Data Rate $/kb After 1/5/12 – Data Rate $/MB $0.002 $0.205 $0.002 $0.205 $0.002 $0.205 Table 2 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early – 24 month plans
National Video Calls Yes National and International Text Yes National and International Photos Yes International Calls (video and voice) Yes 13 Numbers (except Customer Service) Yes Pagemail Diversions No Globetrotting No Premium SMS No Virgin Vibe content No 12, 18, 19 Numbers No 124Red Directory Assistance- 124733 No Other special numbers (eg DUI, SOS) No Insurance No Handset Payments No Satellite Calls No Virgin Mobile Customer Service No Calls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge. No Table 2 Plan Post-Paid Internet Rollover Cap 25 PostPaid Internet Rollover Cap 35 Post-Paid Internet 45 Post-Paid Internet Rollover Cap 55 Post-Paid Internet Rollover Cap 65 Post-Paid Internet Rollover Cap 85 Post-Paid Internet Rollover Cap 105 Minimum Monthly Spend $25 $35 $45 $55 $65 $85 $105 Monthly included value $50 $150 $250 $350 $450 $700 $1,000 Monthly included mobile data allowance 300 MB 300 MB 300 MB 300 MB 300 MB 300 MB 300 MB
V2V SMS* free International SMS $0.35 Standard MMS $0.60 V2V MMS $0.60 * To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.60 International group 2* /min $1.80 International group 3*/min $2.60 International group 4* /min $3.40 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term.
an overseas number or premium rated number at no additional charge. Table 2 Plan Virgin Mobile $30 Plan Virgin Mobile $40 Plan Virgin Mobile $50 Plan Virgin Mobile $60 Plan Minimum Monthly Spend – 24 month plan $30 $40 $50 $60 Monthly included value $300 $450 $500 $700 Monthly included mobile data allowance 300MB 500MB (additional bonus 500MB for upgrading customers)* 1GB 2GB Minimum total cost over 24 months – 24 month plan $720 $960 $1,200 $1,440 Billing interval(s) 60 secs 60 secs 60 secs 60 secs Standard call rate / per 60 sec $0.98 $0.98 $0.98 $0.98 Standard video call rate / per 60 sec $0.98 $0.98 $0.98 $0.98 V2V voice calls / per 60 sec** $0.00 $0.00 $0.00 $0.00 V2V video call rate / per 60 sec** $0.00 $0.00 $0.00 $0.00 Standard Flagfall $0.40 $0.40 $0.40 $0.40 V2V voice Flagfall $0.00 $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 $0.00 Standard SMS $0.28 $0.28 Unlimited Unlimited V2V SMS** $0.00 $0.00 $0.00 $0.00 International SMS $0.45 $0.45 $0.45 $0.45 Standard national & international MMS $0.60 $0.60 $0.60 $0.60 V2V MMS** $0.00 $0.00 $0.00 $0.00 13 Numbers per 60 sec (except Customer Service) $0.98 $0.98 $0.98 $0.98 13 Numbers Flagfall (except Customer Service) $0.40 $0.40 $0.40 $0.40
Minimum Monthly Spend $20 $30 $35 Monthly included value $250 $450 $500 Monthly included mobile data allowance 250MB 500MB 1GB Billing interval(s) 60 secs 60 secs 60 secs Standard call rate / per 60 sec $0.98 $0.98 $0.98 Standard video call rate / per 60 sec $0.98 $0.98 $0.98 V2V voice calls / per 60 sec** $0.00 $0.00 $0.00 V2V video call rate / per 60 sec** $0.00 $0.00 $0.00 Standard Flagfall $0.40 $0.40 $0.40 V2V voice Flagfall $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 Standard SMS $0.28 $0.28 Unlimited V2V SMS** $0.00 $0.00 $0.00 International SMS $0.45 $0.45 $0.45 Standard national & international MMS $0.60 $0.60 $0.60 V2V MMS** $0.00 $0.00 $0.00 13 Numbers per 60 sec (except Customer Service) $0.98 $0.98 $0.98 13 Numbers Flagfall (except Customer Service) $0.40 $0.40 $0.40 1800 Numbers per 30 sec (billed per sec) $0.165 $0.165 $0.165 1800 Numbers Flagfall $0.20 $0.20 $0.20 Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 ** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40
VIRGIN MOBILE $80 & $100 Eligibility The Virgin Mobile $80 & $100 plan is available from 30 June 2014 until 4 March 2015 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Virgin Mobile $80 or $100 plan with our approval* and if your current agreement for the service is a: non-fixed length agreement; or fixed-length agreement with less than 3 months of the minimum term remaining. * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $80 & $100 Plan you wish to connect to. Minimum term You must agree to a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Virgin Mobile $80 & $100 plan. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data. charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; in respect of the Virgin Mobile $80 & $100 plan equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Virgin Mobile $80 & $100 plan. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and
Calls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge No Table 1.1 Call Type Eligible Call National Voice Calls No National Video Calls No National Text No International Text Yes National MMS No International MMS No International Calls Yes 13 Numbers (except Customer Service) No 1800 Numbers No Pagemail Diversions No Globetrotting No Premium SMS No Virgin Vibe content No 12, 18, 19 Numbers No 124Red Directory Assistance- 124733 No Other special numbers (eg DUI, SOS) No Rave Rate No Insurance No Satellite Calls No Virgin Mobile Customer Service No
Virgin Mobile Customer Service No Calls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge. No Table 2 Plan Virgin Mobile $30 Plan Virgin Mobile $40 Plan Virgin Mobile $50 Plan Virgin Mobile $60 Plan Minimum Monthly Spend – 24 month plan $30 $40 $50 $60 Minimum Monthly Spend - BYO $20 $30 $40 $50 Monthly included value $200 $450 $500 $700 Monthly included mobile data allowance 200MB 500MB (+ additional bonus 500MB for upgrading customers)* 1GB 1.5GB Minimum total cost over 24 months – 24 month plan $720 $960 $1,200 $1,440 Billing interval(s) 60 secs 60 secs 60 secs 60 secs Standard call rate / per 60 sec $0.98 $0.98 $0.98 $0.98 Standard video call rate / per 60 sec $0.98 $0.98 $0.98 $0.98 V2V voice calls / per 60 sec* $0.00 $0.00 $0.00 $0.00 V2V video call rate / per 60 sec* $0.00 $0.00 $0.00 $0.00 Standard Flagfall $0.40 $0.40 $0.40 $0.40 V2V voice Flagfall $0.00 $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 $0.00 Standard SMS $0.28 $0.28 Unlimited Unlimited V2V SMS* $0.00 $0.00 $0.00 $0.00 International SMS $0.45 $0.45 $0.45 $0.45 Standard national & international MMS $0.60 $0.60 $0.60 $0.60 V2V MMS* $0.00 $0.00 $0.00 $0.00 13 Numbers per 60 sec (except Customer Service) $0.98 $0.98 $0.98 $0.98
Plan Virgin Mobile $30 Plan Virgin Mobile $40 Plan Virgin Mobile $50 Plan Minimum Monthly Spend – 24 month plan $30 $40 $50 Monthly included value $300 $450 $500 Monthly included mobile data allowance 300MB 500MB 1GB Minimum total cost over 24 months – 24 month plan $720 $960 $1,200 Billing interval(s) 60 secs 60 secs 60 secs Standard call rate / per 60 sec $0.98 $0.98 $0.98 Standard video call rate / per 60 sec $0.98 $0.98 $0.98 V2V voice calls / per 60 sec** $0.00 $0.00 $0.00 V2V video call rate / per 60 sec* $0.00 $0.00 $0.00 Standard Flagfall $0.40 $0.40 $0.40 V2V voice Flagfall $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 Standard SMS $0.28 $0.28 Unlimited V2V SMS** $0.00 $0.00 $0.00 International SMS $0.45 $0.45 $0.45 Standard national & international MMS $0.60 $0.60 $0.60 V2V MMS** $0.00 $0.00 $0.00 13 Numbers per 60 sec (except Customer Service) $0.98 $0.98 $0.98 13 Numbers Flagfall (except Customer Service) $0.40 $0.40 $0.40 1800 Numbers per 30 sec (billed per sec) $0.165 $0.165 $0.165 1800 Numbers Flagfall $0.20 $0.20 $0.20 Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 * To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.
counts towards the included value and minimum monthly charge of your Virgin Mobile $30, $40 and $50 Plans with Data Rollover. Table 2 below contains pricing details of the Virgin Mobile $30, $40 and $50 Plans with Data Rollover. Table 3 below contains details of international calling rates for the Virgin Mobile $30, $40 and $50 Plans with Data Rollover. Table 1 Call Type Eligible Call National Voice Calls Yes National Video Calls Yes National and International Text Yes National and International Photos Yes International Calls Yes 13 Numbers (except Customer Service) Yes Pagemail Diversions No Globetrotting No Premium SMS No Virgin Vibe content No 12, 18, 19 Numbers No 124Red Directory Assistance- 124733 No Other special numbers (eg DUI, SOS) No Insurance No Handset Payments No Satellite Calls No Virgin Mobile Customer Service No Calls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge. No Table 2 Plan Virgin Mobile $30 Plan Virgin Mobile $40 Plan Virgin Mobile $50 Plan
Minimum Monthly Spend – 24 month plan $30 $40 $50 Monthly included value $300 $450 $500 Monthly included mobile data allowance 300MB 500MB 1GB Minimum total cost over 24 months – 24 month plan $720 $960 $1,200 Billing interval(s) 60 secs 60 secs 60 secs Standard call rate / per 60 sec $0.98 $0.98 $0.98 Standard video call rate / per 60 sec $0.98 $0.98 $0.98 V2V voice calls / per 60 sec** $0.00 $0.00 $0.00 V2V video call rate / per 60 sec* $0.00 $0.00 $0.00 Standard Flagfall $0.40 $0.40 $0.40 V2V voice Flagfall $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 Standard SMS $0.28 Unlimited Unlimited V2V SMS** $0.00 $0.00 $0.00 International SMS $0.45 $0.45 $0.45 Standard national & international MMS $0.60 $0.60 $0.60 V2V MMS** $0.00 $0.00 $0.00 13 Numbers per 60 sec (except Customer Service) $0.98 $0.98 $0.98 13 Numbers Flagfall (except Customer Service) $0.40 $0.40 $0.40 1800 Numbers per 30 sec (billed per sec) $0.00 $0.00 $0.00 1800 Numbers Flagfall $0.00 $0.00 $0.00 Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 * To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.
Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any)
Standard video call rate / per 60 sec $0.98 $0.98 $0.98 V2V voice calls / per 60 sec** $0.00 $0.00 $0.00 V2V video call rate / per 60 sec** $0.00 $0.00 $0.00 Standard Flagfall $0.40 $0.40 $0.40 V2V voice Flagfall $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 Standard SMS $0.28 $0.28 Unlimited V2V SMS** $0.00 $0.00 $0.00 International SMS $0.45 $0.45 $0.45 Standard national & international MMS $0.60 $0.60 $0.60 V2V MMS** $0.00 $0.00 $0.00 13 Numbers per 60 sec (except Customer Service) $0.98 $0.98 $0.98 13 Numbers Flagfall (except Customer Service) $0.40 $0.40 $0.40 1800 Numbers per 30 sec (billed per sec) $0.00 $0.00 $0.00 1800 Numbers Flagfall $0.00 $0.00 $0.00 Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 ** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $2.00 International group 2* /min $3.00 International group 3* /min $4.00 International group 4* /min $6.00 International group 5* /min $13.00 International group 6* /min $25.00 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early
Table 2 Plan Virgin Mobile $50 SIM Plan Virgin Mobile $60 SIM Plan Virgin Mobile $80 SIM Plan Minimum Monthly Spend $50 $60 $80 Monthly included value $300 $300 $300 Monthly included mobile data allowance 4GB 5GB 7GB Billing interval(s) 60 secs 60 secs 60 secs Standard call rate / per 60 sec Unlimited Unlimited Unlimited Standard video call rate / per 60 sec Unlimited Unlimited Unlimited V2V voice calls / per 60 sec** Unlimited Unlimited Unlimited V2V video call rate / per 60 sec** Unlimited Unlimited Unlimited Standard Flagfall $0 $0 $0 V2V voice Flagfall Unlimited Unlimited Unlimited V2V video Flagfall Unlimited Unlimited Unlimited Standard SMS Unlimited Unlimited Unlimited V2V SMS** Unlimited Unlimited Unlimited International SMS $0.35 $0.35 $0.35 Standard national & international MMS Unlimited Unlimited Unlimited International MMS $0.60 $0.60 $0.60 V2V MMS** Unlimited Unlimited Unlimited 13 Numbers per 60 sec (except Customer Service) Unlimited Unlimited Unlimited 13 Numbers Flagfall (except Customer Service) Unlimited Unlimited Unlimited 1800 Numbers per 30 sec (billed per sec) $0.00 $0.00 $0.00 1800 Numbers Flagfall $0.00 $0.00 $0.00 Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 ** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.