Client/Server The client/server model typically defines the relationship between processes running on separate machines. The server process is a provider of services. The client is the consumer of the services. In essence, client/server provides a clean separation of function based on the idea of service. CM Configuration Management CMMI Capability Maturity Model Integration Confidential Information Any information relating to the amount or source of any income, profits, losses or expenditures of a person, including data relating to cost or price submitted in support of a bid or proposal. The term does not include the amount of a bid or proposal. Refer NRS 333.020(5) (b). Contract Approval Date The date the of Nevada Board of Examiners officially approves and accepts all contract language, terms and conditions as negotiated between the State and the successful vendor. Contract Date The date when vendors are notified that a contract has been successfully negotiated, executed and is awaiting approval of the of Examiners. Contractor The company or organization that has an approved contract with the State of Nevada for services identified in this RFP. The contractor has full responsibility for coordinating and controlling all aspects of the contract, including support to be provided by any subcontractor(s). The contractor will be the sole point of contact with the State relative to contract performance. COTS Commercial Off-the-Shelf Software CPU Central Processing Unit Cross Reference A reference from one document/section to another document/section containing related material. CSE Child Support Enforcement CSENet Child Support Enforcement Network CSEP Support Enforcement Program CSLN Child Support Lien Network CSPIA Child Support Performance and Incentive Act CST Custodial Parent Customer Department, Division or Agency of the State of Nevada. DBA Database Administrator DDM Data Driven Management DEERS Defense Enrollment Eligibility Reporting System Deliverables Project work products throughout the term of the project/contract that may or may not be tied to a payment. DETR Department of Employment, Training, and Rehabilitation Development Environment A computer system, toolset and methodology used to develop and/or modify and test new software applications. DHHS Department of Health and Services Division/Agency The Division/Agency requesting services as identified in this RFP. DM Document Management DMV Department of Vehicles DOR Deliverables Observation Review DSD Detailed System Design DWSS Division of Welfare and Supportive Services EAP Energy Assistance Program
OCR Optical Character Recognition OCSE Office of Support Enforcement OJUR State Jurisdiction OMR Optical Mark Recognition Open Systems Computer systems that provide some combination of interoperability, portability and open software standards. OS Operating System PAA Permanently Assigned Arrears Pacific Time (PT) Unless otherwise stated, all references to time in this RFP and any subsequent contract are understood to be Pacific Time. PC Personal computer PDF Portable Document Format PHI Protected Health Information PIER Post Implementation Evaluation Review PII Personally Identifiable Information – any data that could potentially identify a specific individual. PIN Personal Identification Number PMBOK Project Management Body of Knowledge – a widely-used project management framework that aligns readily with SDLCs. PMO Project Management Office POC of Concept Production Environment A computer system, communications capability and applications software that facilitates ongoing business operations. New hardware/software is not introduced into a production environment until it is fully tested and accepted by the State. Program CSEP Proposer A vendor responding to this RFP. Proprietary Information Any trade secret or confidential business information that is contained in a bid or proposal submitted on a particular contract. (Refer to NRS 333.020 (5) (a). PRWORA Personal Responsibility and Work Opportunity Reconciliation Act PT Pacific Time Public Record All books and public records of a governmental entity, the contents of which are not otherwise declared by law to be confidential must be open to inspection by any person and may be fully copied or an abstract or memorandum may be prepared from those public books and public records. (Refer to NRS 333.333 and NRS 600A.030 [5]). QA Quality Assurance QDRO Qualified Domestic Relations Orders Query Interstate Cases for Kids RDBMS Relational Database Management System Redacted The process of removing confidential or proprietary information from a document prior to release of information to others. REST Representational State Transfer RFP Request for Proposal - a written statement sets forth the requirements and specifications of a contract to be awarded by competitive selection as defined in NRS 333.020(8).
The DWSS has approximately 2,100 employees in over 25 locations across the State. In this biennium, the DWSS plans to add up to two (2) new locations. The mission of the State of Nevada DHHS, DWSS is to provide quality timely and temporary services enabling Nevada families, the disabled, and elderly to achieve their highest levels of self-sufficiency. The programs DWSS oversees include: Child Support Enforcement Program (CSEP); Temporary Assistance for Needy Families (TANF) Program; Supplemental Nutrition Assistance Program (SNAP) formerly known as the Food Stamp Program; Child Care and Development Program; Employment and Training Programs for TANF and SNAP recipients; Energy Assistance Program (EAP); Eligibility for Children’s Health Insurance Program (CHIP); and Eligibility for Nevada’s Medicaid Program. For purposes of the CSEP system, the following staffing units, numbers, and locations are applicable: DESCRIPTION LOCATION POSITIONS # Central Office 1470 College Parkway, Carson City, NV 89706 III SSPS Quality Control Specialist Clerical 1 7 2 5 Elko Program Area Office – Child Support Enforcement 1020 Ruby Vista Dr. #101 Elko, NV 89101 Supervisor Case Manager Clerical 1 3 1 Nevada Intergovernmental Initiating Office – Child Support Enforcement 1900 E. Flamingo Rd., 115 Las Vegas, NV 89119 Field Operations Manager Quality Control Specialists Office Manager FSS II Supervisor FSS III Clerical 1 2 1 6 2 12 4 Reno Program Area Office – Child Support Enforcement 300 E. 2nd St., Ste 1200 Reno, NV 89501 Office Manager Supervisor Case Manager Clerical 1 4 36 8 State Collection and Disbursement Unit 1470 College Parkway Carson City, NV 89706 Chief II 1 State Collection and Disbursement Unit 1900 E Flamingo Rd. 115 Las Vegas, NV 89119 Manager Management Analyst Supervisor Clerical 1 2 2 9 Churchill County District Attorney 165 Ada St. Fallon, NV 89406 Coordinator Case Manager 1 4
Clerical Attorney 1 1 Clark County District Attorney Family Support Division 1900 E. Flamingo Rd., Suite 100 Las NV 89119 Director Assistant Director Unit Administrators Supervisors Case Managers Clerical – Clerks Financial Office Staff IT Attorney Investigation/Process Server 1 1 5 30 102 78 3 12 11 9 Douglas County District Attorney 1038 Buckeye Road Minden, NV 89423 Coordinator Caseworker Attorney 1 3 1 Elko County District Attorney 540 Court Street, Second Floor Elko, NV 89801 Program Manager Case Manager Clerical Attorney 1 4 2 1 Humboldt County District Attorney 20 E. 5th St. Winnemucca, NV 89445 Coordinator Case Manager Clerical Attorney 1 3 1 1 Lyon County District Attorney 31 S. Main St. Yerington, NV 89447 Coordinator Case Manager Clerical Attorney 1 3 1 1 Mineral County District Attorney 166 E Street Hawthorne, NV 89415 Coordinator Case Manager 1 1 Nye County District Attorney 101 Radar Road Tonopah, NV 89049 Coordinator Case Manager 1 5 Pershing County District Attorney 535 Western Avenue Lovelock, NV 89419 Coordinator Caseworker 1 1 Washoe County District Attorney 1 Sierra Street, 4th Floor Reno, NV 89520 Program Manager Assistant Manager Supervisor Case Manager Clerical Legal Secretary Training IT Staff Attorney Investigations 1 1 4 18 2 9 1 3 3 2 CONCURRENT IMPACTS/PROJECTS In addition to the implementation, QA, PMO, and staff augmentation contracts for the CSE System Replacement Project, the State will contract for Independent Verification
Opening Time: 2:00 PM Tab II – Cost Proposal Cost proposal must be in the format identified in Attachment J, Project Costs. Tab III – Attachment K, Cost Proposal Certification of Compliance with Terms and Conditions of RFP Attachment K with an original signature by an individual authorized to bind the organization must be included in this tab. In order for any cost exceptions and/or assumptions to be considered, vendors must provide the specific language that is being proposed on Attachment K. Only cost exceptions and/or assumptions should be identified on Attachment K. Do not restate the technical exceptions and/or assumptions on this form. The State will not accept additional exceptions and/or assumptions if submitted after the proposal submission deadline. If vendors do not specify any exceptions and/or assumptions in detail at time of proposal submission, the State will not consider any additional exceptions and/or assumptions during negotiations. PART III – CONFIDENTIAL FINANCIAL INFORMATION The confidential financial information part must include: One (1) original marked “MASTER”; and One (1) identical copy. Format and Content Tab I – Title Page The title page must include the following: Part III – Confidential Financial Proposal RFP Title: Project Management Office (PMO) Services For Support Enforcement (CSE) System Replacement Project RFP: 3267