T-02: Wholesale strategy Summary We are committed to full consultation with SWDs regarding the wholesale/retail services. To help with providing information to developers, a recent “Let’s Talk’ article (2 November 15), entitled “”, highlights a recent workshop held with Future Tax Industry Working group to review digital services currently offered on the Tax agent portal. It was the intention to review the services, therefore prioritising’s for either transitioning to SBR-enabled practice management software or redevelopment on the portal. Further to this call for comment, Daniel Bamford presentation for the ATO SWD partnership event 9-10 September, titled “” explained how the ATO intend to deliver services as they increase the digital offering, ensuring new services will be made available as either Retail or Wholesale. He further outlined how the ATO intends to do all of this in collaboration with technology partners, software developers and tax practitioners. Specific responses ID Action Item Response 36.1 1. Provide information to externals on the delivery of wholesale services - Daniel Bamford Featured as a ‘Lets Talk’ article, 2 November, was explained that the intention to review digital services. Daniel Bamford presentation to the September ‘ outlines how the ATO will deliver the future experience retail and wholesale and is available via the SIPO site 36.2 2. Ensure there is a better alignment of the wholesale services to when retail offerings are made - Daniel Bamford Presentation from ATO SWD partnership event – available via site T-03: Deployments Summary Because of discussions with The Future of Tax Professionals 2015/16 Working Group, and with SWDs, we have introduced a Production Verification Testing (PVT) process to ensure that risks to Tax Professionals, SWDs and the ATO is properly mitigated and managed. A PVT tests end-to-end, live business scenarios in the production environment in a controlled manner. Several PVTs have already taken place and are collectively contributing to improving the experience for Tax Professionals. Specific responses ID Action Item Response
23:00 AEDT on the 25/12/2015 until 06:00 AEDT on the 29/12/2015 9 A need to communicate what happens when data centre has outages System outages for SBR1/2 EVTE and Production, both planned and unplanned are published by the . Featured on this page is a link to subscribe to receive via email advice of updates to this page. 29 Ensure that there is a consistent communication protocol in the program, as externals are confused to where information will be provided and which source to look for the information. This includes the responsible team and the correct source (SBR site, SIPO, Lets Talk, TWG, GovDex) to receive the information. The site is currently undergoing a redesign, the plan is to provide a one-stop shop site style where information regarding SWDs will be located or at a minimum will provide access to other sites information. T-05: Artefacts At the SWD meeting, held in Canberra on 9 and 10 September, Chris Thorne gave a presentation about the SBR Implementation. Chris emphasised the need for continuous improvement. We are working hard to improve access to specifications and documentation, to improve the quality of code through the implementation of the ESR and to improve the quality and effectiveness of the conformance tests. Specific responses ID Action Item Response 13 Explore opportunities to improve access to downloading specs - a previous service was a document Cart On the Software Dev homepage - ATO currently reviewing websites and we will with Industry Mick Ferris addressed Service registry and the changes made to release notes during the annual ‘ATO- SwD Partnership event- Services for Tax Practitioners’ gathering September). During his , Mick highlighted the Key initiatives underway that included SBR message packaging and release notes, advising that ATO forms are now published to in zip files with release notes. A spreadsheet linking all of the packages will be available via the SBR homepage. 14 Need to understand where conformance test documents need to be housed - SBR website or can it also be on ATO website? ATO to explore with SBR Conformance test documents are housed in the SBR share file, however only registered developers can access this site. Test documents are only provided in a closed site due to keystore details provided. design