submitted in support of a bid or proposal. The term does not include the amount of a bid or proposal. Refer NRS 333.020(5) (b). Contract Approval Date The date the of Nevada Board of Examiners officially approves and accepts all contract language, terms, and conditions as negotiated between the State and the successful vendor. Contract Award Date The date when vendors are notified that a contract has been successfully negotiated, executed and is awaiting approval of the Board of Examiners. Contractor The company or organization that has an approved contract with the State of Nevada for services identified in this RFP. The contractor has full responsibility for coordinating and controlling all aspects of the contract, including support to be provided by any subcontractor(s). The contractor will be the sole point of contact with the State relative to contract performance. COTS Commercial Off-the-Shelf Software CPU Central Processing Unit Reference A reference from one document/section to another document/section containing related material. CSE Support Enforcement CSENet Child Support Enforcement Network CSEP Child Support Enforcement Program CSLN Child Support Lien Network Child Support Performance and Incentive Act CST Custodial Parent Customer Department, Division or Agency of the State of Nevada. DBA Database Administrator DDM Data Driven Management DEERS Defense Enrollment Eligibility Reporting System Deliverables Project work products throughout the term of the project/contract that may or may not be tied to a payment. DETR Department of Employment, Training, and Rehabilitation Development Environment A computer system, toolset, and methodology used to develop and/or modify and test new software applications. DHHS Department of Health and Services Division/Agency The Division/Agency requesting services as identified in this RFP. DM Document Management DMV Department of Motor Vehicles DOR Deliverables Observation Review DSD Detailed System Design DWSS Division of Welfare and Supportive Services EAP Energy Assistance Program EDI Electronic Data Interchange is a standard format for exchanging business data. The standard is ANSI X12, developed by the Data Interchange Standards Association. ANSI X12 is either closely coordinated with or is being merged with an international standard, EDIFACT. EFT Electronic Funds Transfer – an electronic transfer of funds through a national automated clearinghouse directly to a designated account. EIN Employer Identification Number
EITS Enterprise Information Technology Services Division EIWO Electronic Income Withholding Order Electronic mail EPLN Electronic Parent Locator Network – The EPLN has been renamed the Interstate Data Exchange Consortium (IDEC). ERD Entity Relationship Diagram ESB Enterprise Service Bus ETL Extract, Transform, Load Evaluation Committee An independent committee comprised of a majority of State officers or employees established to evaluate and score proposals submitted in response to the RFP pursuant to NRS 333.335. Exception A formal objection taken to any statement/requirement identified within the RFP. FCR Federal Case Registry FEIN Federal Employer Identification Number FIDM Financial Institution Data Match FIPS Federal Information Processing Standard Flat File A simple data storage schema on structured files using ASCII, UTF, or other character-based file formats. FPLS Federal Parent Locator Service FTE Full Time Equivalent FTI Federal Tax Information Functional Requirements A narrative and illustrative definition of business processes independent of any specific technology or architecture. GAAP Generally Accepted Accounting Principles Goods The term “goods” as used in this RFP has the meaning ascribed to it in NRS §104.2105(1) and includes, without limitation, “supplies”, “materials”, “equipment”, and “commodities”, as those terms are used in NRS Chapter 333. GUI Graphical User Interface HTTP Hypertext Transfer Protocol – A stateless computer-to-computer communication protocol that underlies most web-based applications. HTTPS Hypertext Transfer Protocol Secure – An encrypted variant of HTTP. IDEC Interstate Data Exchange Consortium (formerly EPLN) IEEE Institute of Electrical and Electronics Engineers Implementation Contractor A vendor responding to this RFP INS Immigration and Naturalization Services Interoperability The ability to exchange and use information (usually in a large heterogeneous network made up of several local area networks). Interoperable systems reflect the ability of software and hardware on multiple machines from multiple vendors to communicate. IRS Internal Revenue Service ITIN Individual Taxpayer Identification Number IV-A Title IV, Part A of the Social Security Act is the public welfare programs. IV-D Title IV, Part D of the Social Security Act is the child support program. IV-E Title IV, Part E of the Social Security Act is the child welfare program.
IVR Interactive Voice Response IV&V Independent Verification and Validation IWO Income Withholding Order JAD Application Development JEE Java Enterprise Edition – the standard in community-driven enterprise software. JSON JavaScript Object Notation Key Personnel Vendor staff responsible for oversight of work during the life of the project and for deliverables. LAN Local Area Network LCB Legislative Counsel Bureau LOI Letter of Intent - notification of the intent to award a contract to a vendor, pending successful negotiations; all information remains confidential until the issuance of the formal notice of award. May Indicates something that is recommended but not mandatory. If the vendor fails to provide recommended information, the State may, at its sole option, ask the vendor to provide the information or evaluate the proposal without the information. MS Microsoft MS-FIDM Multi-State Financial Institution Data Match Must Indicates a mandatory requirement. Failure to meet a mandatory requirement may result in the rejection of a proposal as non-responsive. NAC Network Access Control (aka Network Admission Control) NAC Nevada Administrative Code –All applicable NAC documentation may be reviewed via the internet at: . NCOA National Change of Address NCP Noncustodial Parent NCSEAS Nevada Support Enforcement Automated System NDNH National Directory of New Hires NIEM National Information Exchange Model NIST National Institute for Standards and Technology NMSN National Medical Support Notice NOA Notice of Award – formal notification of the State’s decision to award a contract, pending Board of Examiners’ approval of said contract, any information becomes available upon written request. NOMADS Nevada Operations of Data Systems NPA Non-Public Assistance NRS Nevada Revised Statutes – All applicable NRS documentation may be reviewed via the internet at: . NSF Non-Sufficient Funds OCR Optical Character Recognition OCSE Office of Support Enforcement OJUR Other State Jurisdiction OMR Optical Mark Recognition Open Systems Computer systems that provide some combination of interoperability, portability and open software standards. OS Operating System
Clerical Attorney 1 1 Clark County District Attorney Family Support Division 1900 E. Flamingo Rd., Suite 100 Las Vegas, NV 89119 Director Assistant Director Unit Administrators Supervisors Case Managers Clerical – Clerks Financial Office Staff IT Staff Attorney Investigation/Process Server 1 1 5 30 102 78 3 12 11 9 Douglas County District Attorney 1038 Buckeye Road Minden, NV 89423 Coordinator Caseworker Attorney 1 3 1 Elko County District Attorney 540 Court Street, Second Floor Elko, NV 89801 Program Manager Case Manager Clerical Attorney 1 4 2 1 Humboldt County District Attorney 20 E. 5th St. Winnemucca, NV 89445 Coordinator Case Manager Clerical Attorney 1 3 1 1 Lyon County District Attorney 31 S. Main St. Yerington, NV 89447 Coordinator Case Manager Clerical Attorney 1 3 1 1 Mineral County District Attorney 166 E Street Hawthorne, NV Coordinator Case Manager 1 1 Nye County District Attorney 101 Radar Road Tonopah, NV 89049 Coordinator Case Manager 1 5 Pershing County District Attorney 535 Western Avenue Lovelock, NV 89419 Coordinator Caseworker 1 1 Washoe County District Attorney 1 South Sierra Street, 4th Floor Reno, NV 89520 Program Manager Assistant Manager Supervisor Case Manager Clerical Legal Secretary Training IT Staff Attorney Investigations 1 1 4 18 2 9 1 3 3 2 CURRENT COMPUTING ENVIRONMENT DESCRIPTION NAME
This section discusses the activities the CSEP will perform and oversee to ensure it effectively guides project staffs’ efforts toward the fulfillment of all objectives and requirements. The list of project activities includes: Project Initiation and Management – developing project management plans, updating, and monitoring the project schedule; and status reporting. Development and Operations Hardware/Software – planning and installing development hardware and software, and planning for operations hardware and software. System Requirements and Design – defining the technical approach, developing the functional and technical detailed system designs, and evaluating the code base. Development/Modification/Conversion of System Software Code – developing, modifying, and converting child support system software; and installing operations hardware and software. Data Conversion – planning for the legacy conversion, converting the data, and testing the data conversion. Testing and Acceptance – testing the hardware and software (e.g., system testing, integration testing, “smoke”, and regression testing; performance and load testing; and user acceptance testing). Training Staff – training operational readiness, end users, and site support staff. System Implementation – converting data for rollouts, decommissioning the child support portion of NOMADS (the old system), and rolling out the pilot region and all regions. Initial Maintenance and Operation – maintaining and operating the system during system warranty. System Certification – planning and preparing for federal system certification. Transition for State Maintenance – training state technical and help desk staff for long-term maintenance and operation of the new system. Project Closeout – planning for project closeout to ensure all artifacts are archived, vendors are released, and accounts are settled. SYSTEM REQUIREMENTS VENDOR RESPONSE TO SYSTEM REQUIREMENTS The Implementation Contractor will prepare the RTM deliverable to document each of the baseline requirements, the changes that adjusted or expanded the requirements, the system components that implemented each requirement and the tests that verified them. The
Deliverables 5.6 TECHNICAL APPROACH PLAN DELIVERABLES DELIVERABLE NUMBER DESCRIPTION OF DELIVERABLE ACTIVITY STATE'S ESTIMATED REVIEW TIME (WORKING DAYS) 5.6.3.1 Technical Approach Plan. 5.6.2.1 10 BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN Objective The Implementation Contractor will prepare and update as required a business continuity and disaster recovery plan for the project. Activities The business continuity and disaster recovery plan will: Set forth the protocols to provide immediate response to and subsequent recovery from any major unplanned business disruption, such as loss of utility service, building evacuation, or a crisis event such as a major fire, flooding, earthquake, etc. Provide an overview of the requirements, strategies, and proposed actions necessary to recover mission critical business operations rapidly and effectively following such an event. Ensure consistency with Enterprise Information Technology Services (EITS) Division, DHHS, DWSS, and CSEP business continuity and disaster recovery plans. Identify the hardware, software, data, and communications components needed to provide for alternative site operations for production and development. Identify the means for duplicating the system at the alternative site and specify the retention period for all application and operating system components. Include the components for planning backups as well as core system design requirements. Outline the steps for troubleshooting and replacing / reconfiguring system hardware and software. Outline the steps for restoring the system and verifying the use of system backups.
Deliverables 5.17 DATA CONVERSION MANAGEMENT PLAN DELIVERABLES DELIVERABLE NUMBER DESCRIPTION OF DELIVERABLE ACTIVITY STATE'S ESTIMATED REVIEW TIME (WORKING DAYS) 5.17.3.1 Data Conversion Management Plan. 5.17.2 20 TESTING MANAGEMENT PLAN Objective The Implementation Contractor will prepare and update as required a testing management plan for the project. Activities The testing management plan will: Identify the protocols to perform integration, performance, regression, and acceptance testing. Establish the standards for test case preparation, for performing and documenting testing activities, for identifying and tracking application defects, for prioritizing defects as critical, major, or minor, and for reporting on the number and types of defects and their correction. Identify tasks to establish a test environment and scripts for the distribution test deck cases and provide for regression testing against the distribution test deck cases. Identify software to assist in the testing and test result tracking process. Identify the protocols to test the hardware and infrastructure configuration. Deliverables Table 5.18 TESTING MANAGEMENT PLAN DELIVERABLES DELIVERABLE NUMBER DESCRIPTION OF DELIVERABLE ACTIVITY STATE'S ESTIMATED REVIEW TIME (WORKING DAYS) 5.18.3.1 Testing Management Plan. 5.18.2 10
Deliverables 5.26 SYSTEM REQUIREMENTS AND DESIGN DELIVERABLES DELIVERABLE NUMBER DESCRIPTION OF DELIVERABLE ACTIVITY STATE'S ESTIMATED REVIEW TIME (WORKING DAYS) 5.26.3.1 Functional Requirements/Design 5.26.2.1 5.26.2.5 15 5.26.3.2 Technical Requirements/Design 5.26.2.2 5.26.2.6 15 5.26.3.3 Requirements Traceability Matrix 5.26.2.3 5.26.2.4 15 5.26.3.4 Detailed Design 5.26.2.7 15 DEVELOPMENT, MODIFICATION AND CONVERSION OF SYSTEM SOFTWARE CODE Objective The objective of this task is the development, modification and conversion of system software code. Activities During this activity, the software modules will be created or modified and prepared for system testing. The system testing activity is where the deliverables for accepting the development, modification, and conversion of the system code will be tracked and accepted. This is also the activity where the Implementation Contractor will install the purchased operations hardware and software. The Implementation Contractor shall develop the software and perform unit testing in accordance with the approved Application Development Plan. The Implementation Contractor must maintain unit-testing results for quality assurance reviews by the Program. Implementation Contractor’s development responsibilities include: Transfer from California, install, and customize Nevada’s NCSEAS software components according to the defined requirements; Code all new or modified program modules according to the defined requirements; Create unit test data and test environment;