Table 15: Financial Investigations - Activities under MFR policy 2016-2017 Financial audits 484 Non-payment of debt investigations 347 Suspension – non-payment of debt 102 Suspension – non-compliance with audit 63 Suspension – not meeting MFR 38 Cancellation – non-payment of debt 39 Cancellation – non-compliance with audit 33 Cancellation – not meeting MFR 23 Licence suspensions and cancellations The QBCC assesses a licensee’s entitlement to hold a licence and where appropriate, imposes exclusions, disqualifications and bans on individuals and companies. There were 85 companies and 123 individuals excluded from holding a QBCC contractor or nominee supervisor licence due to their involvement in a financial failure during the period. Permanent exclusion was imposed on 33 individuals for their involvement in a second financial failure. There were 15 contractor licences immediately suspended due to insolvent trading or other serious risk. *Between 1 July 2013 and 30 November 2013 the statistics relate to the former authority (QBSA). Statistics between 1 December 2013 and 30 June 2017 relate to activities of the QBCC. The statistics have been reported together to allow for trend analysis. COMPLIANCE AND ENFORCEMENT The QBCC investigates complaints made by consumers, contractors and other industry participants in order to support a fair playing field for Queensland licensees by identifying and penalising unlawful operations. The QBCC also carries out proactive audits and investigations to detect unlicensed contracting and other breaches of legislative requirements. Licensing audits To ensure a level playing field, the QBCC utilises its Licensing Audit Program to target unlicensed contracting, with the aim to rid the industry of unscrupulous operators and to penalise unlawful operations.
Total 380 100 Withdrawn 40 Internal reviews RTI & IP 10 External review RTI & IP 15 Finalised No. of pages % Full access 73,179 82 Partial access 5,222 6 Full exemption 10,935 12 Total 89,336 100 Open data The QBCC meets its requirements to publish information through the Queensland Government’s Open Data portal at . Information published includes: Consultancies Overseas travel Queensland Language Service Policy. Information systems and security In 2016-2017, the QBCC continued to enhance the management and security of its information assets as part of the QBCC Information Service Roadmap. Some of the key initiatives were the implementation of a new mobile device management system for improved security and support of mobile devices. The QBCC also continued working to implement Office 365 and to move towards a cloud environment in the future. The QBCC conducts regular external security testing of the technology environment and continuously works on improving the resilience of its systems to unexpected events such as natural disasters. The QBCC has processes and systems in place for the ongoing detection of and protection against external security threats to IT services, including virus attacks, hacking, access control breaches and physical environment control failures. Records management During the reporting period, the QBCC’s electronic document and records management system (eDRMS) reached the end of vendor support. The QBCC recognised the risks associated with the current eDRMS and has initiated a project to implement a suitable replacement. In the reporting period, a review of the QBCC records management policy was also performed and a new policy drafted. The policy articulates at a high level how recordkeeping is implemented across the QBCC with regards to key roles and responsibilities, business systems and delegations. In addition, records management planning and risk monitoring was further enhanced as part of whole-of-organisation business planning and risk reporting practices. The QBCC’s disposal program was internally suspended in this reporting period while all policies and procedures and process steps, delegations and disposal documentation as well as systems limitations were reviewed. This meant that no formal destruction took place. Only those records regarded as transitory and short-term records were destroyed as they were not subject to formal destruction documentation. The QBCC continues to sentence QBCC records according to its two specific retention and disposal schedules: QBCC Retention and Disposal Schedule (QDAN185 Version 2) Building Construction Industry Payments Agency (BCIPA) (QDAN673 Version 1).
Financial statements Certification of financial statements FAA – section 62 FPMS – sections 42, 43 and 50 ARRs – section 17.1 133 Independent Auditor’s Report FAA – section 62 FPMS – section 50 ARRs – section 17.2 134 FAA Financial Accountability Act 2009 FPMS Financial and Performance Management Standard 2009 ARRs Annual report requirements for Queensland Government agencies