2 – 11 D’s of Quantum Storytelling Questions 11 D's Q to ask your client Where it helps you Client Consultation Directionality 1. What is the directionality of the business processes; to what future are they headed? Axis C: Direction. This is not compass direction; it is strategic direction, arriving from the future-->present. Datability 2. What is the datability of the business process developments? 4-Leaf Structures: Important pivotal dates where technical processes, physical and other structures were acquired Duration 3. What is the duration of various business processes? Axis C: Strategic Choices - helps sort out how long various strategies have been in effect Disclosability 4. What is the disclosability of the future business processes revealed to you? Axis A - projects that disclose a future, Axis B - PAP and I/ESAP; SI in top leaf. The future is arriving into the present, presenting a set of potential futures, in the choice points in Axis C Destining 5. What is the destining of the processes unfolding in ways you can foretell? Follow up, in fore-caring, fore-structuring, fore-having, fore-conceiving. Axis B: PAP & I/ESAP; Axis C - all items. This is weak destiny, where even where the is momentum and carved channels in the market, there are also choice-points among futures Deployment 6. What is the deployment of business processes, for-the-sake-of? Axis B: PAP & I/ESAP; Axis C - all items. Look at existing processes of production, distribution, & consumption. How are these processes deployed. How could they be? Dwelling 7. What is the dwelling, in-place in the world of business processes? Knowing in the market, in the state, etc. lets them sort out Axis B: PAP & I/ESAP; Axis C - all items De-severance 8. What is the de-severance of De-severing space is bringing something far close. De-severing time can be bringing a future potential into the path of SAP and I/ESAP and the Axis C Drafts 9. What are the drafts, updraft, and downdraft, into tighter Axis A, B, & C. This is where the client and consultant sort out
PERFORMANCE SPIRALS 1. Dysfunction: Work conditions 3 x/wk $25 $75 Time and energy spent accessing items in disorganized office Overtime time spent doing non-value producing activity) 2. Dysfunction: 4 x/wk $20 $80 Failure to or of expectations to assistant Excess salary (time is spent clarifying or communicating instead of producing) 3. Dysfunction: Work organization 3 times a year $3,000 $9,000 Not having enough staff to increase client volume Nonproduction (potential clients lost due to lack of staff) 4. HC: non-quality 2 times a year $3,000 $6,000 Website needs to be dynamic in order to catch people’s attention Nonproduction (potential clients lost due to refined image) 5. Dysfunction: Time management 10 x/wk $10 $100 Time spent transitioning between unrelated tasks Nonproduction (time doing nonrevenue creating activities) 6. Dysfunction: Strategic implementation 2 times a year $4,000 $8,000 Failure to capitalize on investors looking to buy very low priced housing Nonproduction (loss of potential buyers) TOTALS: Weekly Annual YEAR $ 255 $ 23,000 $36,260 (Also please see p. 55 Figure 5.2, p. 58-9, Figure 5.23 & 5.24 through p. 62 Figure 5.25.c; and in Chapter 6, p. 86 Figure 6.7, Appendix 3 & 5 for several examples of Creation of Potential
it is emotional. I cannot afford to be so effective in gaining clients that I mess things up. If you were to increase your clients, it affect the quality of your business? I am more concerned about legal issues. In fact, you can wreck your business. The fourth dysfunction is a need to step up the impact of the website in order to better utilize a new tool: Do they have additional tools you have considered investing in? I pay an 8% franchise fee. They are creating a virtual agent service that will make it easier for people to get all of my information. This new tool, will allow people to access listing information directly from Laura’s site, using a smartphone. If she is on the forefront of this technology, she could attract new listings and buyer clients. The fifth dysfunction encountered is as a result of a failure to block time. As described by Laura below: Describe your time management practices: “How would I describe it? The first thing that comes to my mind is my Top Gun coaching class that I took. One of the classes is time blocking which is something I want to do. People who are self-employed tend to do this. I’d like to set up my time to spend this hour doing phone calls, this hour doing e-mails, but part of the reason I got in to this business was to have a flexible schedule for my kids. “Disjointed with room for improvement, but effective “Being a mom has always been my priority, as long as I have kids at home.” The sixth dysfunction is a focus on listings for clients. Though listings create a REALTOR’s ® solidification in the market, not acquiring investors trying to capitalize on the downturn in the market is a loss. Also, these investors could create valuable referral possibilities. now what are you looking to do or working on to improve your business? Taking more listings. List to
INDIVIDUAL # 1 TARGET 1 ☐-Involve my SEAM skills in above ___% What: How: ☐- INDIVIDUAL # 2 INDIVIDUAL TARGET 2 ☐-Greening SOS Teaching Academy ___% What: How: ☐- INDIVIDUAL # 3 INDIVIDUAL TARGET 3 ☐-2 Quarter Horse Grant implementation ___% What: How: ☐-