Using the rating scale shown below, please rate the employee on their progress towards acquiring the following competencies during the OTJ training phase, which will be required at the conclusion of the six-month OTJ training phase in order to transition into the classification of Garage Assistant. RATING SCALE Outstanding The employee has demonstrated progress towards the competency consistently at an exceptional level. Good The employee has demonstrated progress towards the competency at a high level. Satisfactory The employee has demonstrated progress towards the competency at a basic level. Needs Improvement The employee has demonstrated little to no progress towards possession of the competency. COMPETENCY LEVEL REQUIRED BY JOB EXAMPLES Examples do not describe all possible situations. Employee is NOT required to perform all examples. NEEDS IMPROVEMENT SATISFACTORY GOOD OUTSTANDING SELF MANAGEMENT – Organizes and plans correctly in order to complete all tasks. Employee successfully manages time and works diligently to complete assigned work and fulfill responsibilities. Order tasks for efficient performance; maintain awareness of time allotted and deadlines in order to ensure they are met. Performs only work activities during work hours. Requests assistance as necessary when there is a risk that work may not be completed on time. Demonstrates a record of progress with respect to all assignments/responsibilities. SAFETY FOCUS – Performs work in a way that minimizes risk of injury to self or others. Carefully follow safety rules and procedures, including always using all necessary safety equipment. Wears seat belt. Ensures safe physical work environment by taking actions such as eliminating unstable stacks of materials or tripping hazards. Reviews safety procedures before beginning each job. Follows safety procedures while performing work even when it takes more time. Uses safety equipment such as goggles, gloves, and earplugs as required or warranted. Frequently checks safety equipment for proper condition and operation.
PHYSICAL CAPABILITY– Strength, endurance, flexibility, and/or coordination. Awkward body position and/or precise motions required; and/or repeated lifting, carrying, and/or manipulation of objects; and/or walking for extended periods of time. Sits and may occasionally stand or walk for entire workday (except breaks). Walks for the duration of the workday. Repetitive motion required to perform task. Repeatedly lifts and carries heavy objects. Exerts maximal effort for extended periods of time. INTERPERSONAL SKILLS – Interacts effectively and courteously with others. Interact across department lines and with appointed City officials, and/or members of the public, at times under adversarial circumstances, in a cordial, respectful manner. Works well with others toward mutual objectives. Does not provoke hostility in others. “Disagrees without being disagreeable.” Prompts acceptance/cooperation from others. Affords all individuals respect, regardless of their role or status. Effectively addresses concerns or others who may have their “own agenda”. ORAL COMMUNICATION – Communicates orally in a clear, concise, and effective manner. Exchange specific, information orally with others in the immediate work environment or via telephone and/or radio. Audience clearly understands the intended message. Rarely must repeat information in response to questions. Refrains from use of unnecessary words, phrases, or jargon. Provides a level of detail appropriate to the situation (avoids too much or too little detail). Speaks at a level appropriate to the audience in terms of terminology, sentence structure, and simplicity/complexity of ideas expressed. Uses words with precision (vocabulary) to convey exact information.
TEAMWORK – Interacts effectively with others to achieve mutual objectives; readily offers assistance to others to facilitate their goal accomplishment. Employee works well as a member of a team with different people that have different and perspectives. Employee willingly offers and requests help. Understands the importance of being willing to offer and request help as needed. Offers and accepts suggestions. Attempts to identify problems with workflow that will prevent the team from accomplishing goals. Attempts to provide constructive criticism and feedback to team members to improve overall work of the team. FOLLOW WRITTEN DIRECTIONS– Performs work accurately as directed in writing. Performs work accurately as directed in writing. Correctly completes work assigned in writing. Answers questions and/or explains work to others who received the same instructions. Learns and applies information presented in writing (instruction manual; training program). Correctly infers details of work to be performed that were unclear or omitted as presented in writing. (Competency list continues on next page.)