ATTACHMENT P – Request for Production of Documents This is a sample document provided by BOSE. It is provided with the IFB for informational purposes and is not required to be submitted with the Bid. ATTACHMENT Q– Report of Non-Service This is a sample document provided by BOSE. It is provided with the IFB for informational purposes and is not required to be submitted with the Bid. ATTACHMENT R – Monthly Invoice This is a sample document provided by BOSE. It is provided with the IFB for informational purposes and is not required to be submitted with the Bid. ATTACHMENT S – Affidavit of Bidder Qualifications This Attachment must be completed and submitted with the Bid (see section 2.1). ATTACHMENT T – Affidavit of Service This is a sample document provided by BOSE. It is provided with the IFB for informational purposes and is not required to be submitted with the Bid. ATTACHMENT U – Historical Performance Data This Attachment is included to show the past volume of Request for Service per month for a period of three (3) years. ATTACHMENT V – Monthly Statistical Report This Attachment is included to assist the Department with capturing statistical data. ATTACHMENT W- Verification of Receipt Form This Attachment is to assist the Department with capturing statistical data. ATTACHMENT X – Contract Compliance Checklist and Time Frames This Attachment is included to show the efforts the Department will undertake to assure proper Contract performance. ATTACHMENT Y – Checklist for Bid Submission This Attachment is to be completed and submitted with the Bid. ATTACHMENT A – CONTRACT EASTERN PROCESS SERVICE WIC/CS-14-003-S THIS CONTRACT (the “Contract”) is made this (“Xth”) day of (month), (year) by and between (Contractor’s complete legal name as registered with the State Department of Assessments & Taxation) and the STATE OF MARYLAND, acting through the Department of Human Resources.
ATTACHMENT U – HISTORICAL PERFORMANCE DATA Solicitation #: WIC/CS-14-003-S In any month where the number of “Service Requests Processed” exceeds the number of “Service Requested”, the number of “Service Requests Processed” includes “Service Requested” from a prior month. 2011 2012 Service Requested *Service Requests % Served Month Service *Service Requests % Served May 162 56 34.57% January 45 73 162.22% June 113 118 104.42% February 83 50 60.24% July 87 62 71.26% March 108 98 90.74% August 106 61 57.55% April 89 78 87.64% September 79 57 72.15% May 120 98 81.67% October 89 61 68.54% June 69 93 134.78% November 128 102 79.69% July 88 76 86.36% December 95 73 76.84% August 111 38 34.23% Success Rate 859 590 68.68% September 94 68 72.34% 2013 October 102 83 81.37% January 97 92 94.85% November 98 66 67.35% February 48 102 212.50% December 71 51 71.83% March 105 39 37.14% Success Rate 1078 872 80.89% April 63 104 165.08% 2014 May 77 80 103.90% January 109 52 47.71% June 85 39 45.88% February 102 56 54.90% July 124 82 66.13% March 31 49 158.06% August 100 91 91.00% April 92 51 55.43% September 85 60 70.59% May October 66 84 127.27% June November 74 39 52.70% Success Rate 334 208 62.28% December 35 50 142.86% Success Rate 959 862 89.89%
ATTACHMENT X – CONTRACT COMPLIANCE CHECKLIST AND TIME FRAMES Solicitation #: WIC/CS-14-003-S (This document may not be inclusive of all Contract requirements – additional may be added as needed) AGENCY CONTROL #: WIC/CS-14-003-S SOLICITATION TITLE: EASTERN SHORE PROCESS SERVICE START-UP ACTIVITIES – IDENTIFY AS DAILY, WEEKLY, MONTHLY, OTHER (as necessary) Activity Time Frame Evidence of Completion Evidence Received/Approved By Date Received / Initials Implementation Plan Due at the Post-Award Meeting Final Implementation Plan FULL PERFORMANCE ACTIVITIES – DAILY Activity Time Frame Evidence of Completion Evidence Received/Approved By Date Received / Initials Pick-up of Request for Service Upon Notification Verification of Receipt Form (Attachment Y) Drop-off of Request for Service Upon Notification Verification of Receipt Form (Attachment Y) FULL PERFORMANCE ACTIVITIES – WEEKLY
Activity Time Evidence of Completion Evidence Received/Approved By Date Received / Initials FULL PERFORMANCE ACTIVITIES – MONTHLY Activity Time Evidence of Completion Evidence Received/Approved By Date Received / Initials Performance Monitoring Monthly Review Monthly Statistical Report (Attachment X) FULL PERFORMANCE ACTIVITIES – ANNUALLY Activity Time Evidence of Completion Evidence Received/Approved By Date Received / Initials Performance Monitoring Annual Review Verification of Receipt Form (Attachment Y) Monthly Statistical Report (Attachment X) FULL PERFORMANCE ACTIVITIES – OTHER (one time only, as requested, etc.)
Activity Time Frame Evidence of Completion Evidence Received/Approved By Date Received / Initials REPORTS Report Requirements / Section Time Report Sent To Date Received / Initials Monthly Invoice (Attachment R) Due by the 15th of the following the report month State Project Manager Monthly Statistical Report (Attachment X) Due by the 15th of the month for services provided in the preceding month State Project Manager Recall of Request for Services (Attachment P) Due no later than seven (7) Business Days after receipt of notification that the Request for Service is withdrawn BOSE Legal Assistant Report of Non-Service (Attachment Q) Due two (2) Business Days before the scheduled court date listed on the Request for Service BOSE Legal Assistant Successful Service (Attachment P and Attachment T) Due no than seven (7) Business Days after Successful Service: or, at a minimum, no later than two (2) Business Days prior to the court date in the Request for Service, whichever occurs sooner. State Project Manager MEETINGS Meeting Requirement / Section Frequency of Meeting Location of Meeting Length of Meeting Date Meeting Held / Initials