Department in the Perth and Sydney stores by November 2015 Facilitate the on-boarding and induction processes for new appointees Identify training and development needs and conduct programmes to close skills and product knowledge gaps for new appointees Human Resources Assistants Human Resources Assistants August 2015 to September 2015 September 2015 to October 2015 100% of new appointees’ personal details and induction training records are uploaded and available on the HR staff database All programmes identified in the training needs analysis are scheduled and conducted for new appointees KEY PRIORITY 4 : EMPLOYER OF CHOICE Citistores Strategic Objective: Citistores will become a nationally known “Employer of Choice”, where staff enjoy a nurturing and fulfilling work environment based upon a healthy work / life balance principle. Outcomes Actions Responsibility Target Date Measure of Performance Outcome Recruitment and Selection Outcome Statement Citistores will have access to a skilled labour pool through development of effective recruitment processes Review and enhance the existing Recruitment Policies, Procedures and supporting documentation to incorporate best practice Establish, build and maintain networks with external recruitment agencies to identify preferred providers Provide training and support to selection staff involved in the recruitment process Human Resources Assistants Resources Director Human Resources Assistants January 2015 to 2015 February 2015 to March 2015 2015 to May 2015 Reviewed Policies, Procedures and documentation are available for roll out and are accessible on the intranet A list of preferred providers is available for recruitment purposes and Services Level Agreements have been concluded with each provider 100% of all selection committee members and recruitment staff have been trained
Review and improve Citistores’ current Performance Management System to include mechanisms for providing incentives and rewarding high performance Provide refresher Appraiser and Appraisee training to all management and staff prior to the commencement of performance reviews Human Resources Assistants Human Resources Assistants August 2015 to September 2015 October 2015 to December 2015 New Performance Management System is available for implementation 100% of all Appraisers and Appraisees have been trained on the new Performance Management System KEY PRIORITY 5 : COMMUNITY Citistores Strategic Objective: Citistores will become a valid contributor to the vitality and sustainability of the communities in which it operates by adopting a triple bottom line approach Outcomes Actions Responsibility Target Date Measure of Performance Outcome People Outcome Statement Citistores staff are thoroughly embedded in community life and encouraged to participate in community initiatives Formalise a corporate partnership with RSPCA WA and establish a programme to include event volunteering opportunities for staff Review and update the Leave Policy to include “Community Service Leave” Resources Director and Marketing Dept. Human Resources Assistants September 2015 to October 2015 October 2015 to November 2015 Citistores website reflects information on its affiliation with RSPCA WA together with details of staff participation in events volunteering programmes The reviewed Policy is rolled out and is accessible on the intranet