Action Item Description Action by Status Update 24/10 – 02 Refine the generation of the to ensure they include all incidents that have been raised plus queries or service requests. Craig Woodburn Martin Mane Closed 21 November 2017: We have made some changes to the incident lists and every incident that has been prioritised by your account manager should be included. The latest version will be published shortly and then every fortnight into the future. 7 November 2017 (out of session): The scope of the report has been expanded to include more incidents. 26/09 – 03 Update the page to ensure DSPs have visibility of the current issues. Craig Woodburn Martin Mane Closed 24 October 2017: The page was updated on 20 October 2017. 26/09 – 02 Explore the difference between VR.ATO.IITR.600015 and the corresponding ELS edit, and work with DSPs to determine a viable release date for PROD. Craig Woodburn Doipayon Halder Joe Maxymenko Closed 20 October 2017 (out of session): Discussed with DSPs following the last roundtable meeting and post-ABSIA meeting in Brisbane. Notification to all DSPs via the SIPO newsletter and details posted on . The change went into EVTE on 12 October 2017 and the PROD change is scheduled for 4 November 2017. Specifications are available on Let’s Talk and the SBR website. 12/09 – 01 The ATO to work out how we can best notify DSPs of functional issues within our current framework and seek feedback from a small group of DSPs before returning to the roundtable with a proposed solution. Craig Woodburn Deanne McPaul Martin Mane Closed 20 November 2017: We will notify you of functional issues and keep you up to date with progress via the page. 26 September 2017: Craig, Deanne and Martin had a meeting last week and are working on a proposed approach that will be brought back to this group. 12 September 2017: If you have any suggestions or would like to be included in our discussions, please email .
09/05 – 06 The ATO to send members reminder communications to developers on the compression for BPRP deploying into production on Saturday 27 May 2017 – one in the next few days and another, ahead of the deployment date to ensure they are aware etc. Craig Woodburn Closed 23 May 2017: Sent to on Monday 22 May 2017 for immediate publishing. Keeping open until Saturday 27 May to confirm there are no issues. 9 May 2017: The ATO to issue reminder communications – the first in the coming days and again, head of production deployment on 27 May 2017. 26/04 - 01 The ATO to review the error statistics report for PLS. currently, it does not contain the same type of detailed information on each type of error (i.e. how often an error happens) that was available for ELS and it does not capture the same year-to-date figures. Chris Thorne Craig Woodburn Closed 6 June 2017: The ATO advised DSPs that this item is already on the backlog however, due to Tax Time priorities it won’t be actioned until after 1 July 2017. A workaround is already in place – DSPs were asked to discuss this with their Account Managers. This issue will now continue to be progressed through existing BAU issue resolution processes. 23 May 2017: Members were advised that although this is on the work plan it is still a couple of months away due to other priorities (e.g. Tax Time, system stability etc.). MYOB requested that the ATO review how reports are sent out to DSPs as they are currently too big for the email system to handle. Craig Woodburn agreed to amend the current delivery mechanism to fix this issue in the meantime until the larger reporting review / update can be actioned. 9 May 2017: The ATO confirmed that due to other priorities in the past fortnight (i.e. SuperStream issues) this issue remains open. Developers highlighted the importance of this report (and what is contained within in it) being resolved before July 2017 and noted that at the moment, it is not working for what they require. The ATO will escalate the priority of this issue and
The proposed meeting did not happen due to availability of some ATO leaders. Instead it is planned that senior ATO leaders will meet individually with software developers during September. 09/08 – 02 Jacqui and SIPO to coordinate adding draft communications to the Software Developers Homepage. Jacqui Marchment Closed 2 September 2016: This will be progressed through a broader communication and engagement strategy. 09/08 – 03 Account Manager for MYOB to follow up on progress of Activity Statement reports and Priority 1 issues. Andrew Mohr Closed 2 September 2016: Progress on the ASLRPT’s is being reported to MYOB on a minimum weekly basis, more frequently if an update is available. Priority 1 issues are addressed in a weekly conference call. A workshop will be organised to identify the additional reporting requirement for MYOB with ATO areas and the SWD. A change request will then be raised by ATO areas for this work to be costed and scheduled. 09/08 – 04 Account Manager for SAGE to confirm if rollback to ELS for EFTRS is a possibility after lodgments via PLS. Danny Figueiredo Closed 2 September 2016: Currently, if a Tax Agent subscribes to the EFT Report via ELS and then switches to SBR, the EFTRS in ELS will stop. Based on current SBR specification the report can only be delivered via one channel. If the agent then wishes to unsubscribe from SBR and to subscribe back to ELS a request can be placed via the SBR SD (and Account Manager), where a manual process can be performed (this has been tried with success). The agent essentially reverts back to ELS delivery the next time the report is requested. So yes, you can revert back but this is something the ATO will not be encouraging or advertising it – it will be treated as an incident request. Also note – the EFTRS report will not be available via ELS after 31/03/2017 and will only be available directly via SBR. 09/08 – 05 Explore what can be done for confidence Craig Woodburn Closed 14 March 2017: