the data collection period with key themes generated from the day. This will be held in late November/early December 2015. The review will utilise a mixture of both quantitative and qualitative data collection methods. Interviews Interviews will take place with key informants to include service users, carers, AHPs, Sec 12 Doctors and Police. The development of the interview schedule will be informed by the stakeholder event. Survey Monkey will also be utilised at this event to gather key themes from stakeholders. Data analysis The following data will be collected and analysed: Current level of mental health demand and resource utilisation Financial cost of current level of need and demand Contractual arrangements in place across the region between MH trusts and transport providers Following the collection of this data, a critical assessment of the current triage system for assessing urgency of patient need, as well as the role of 111 will take place. The primary outcome from the review will be an options appraisal based on the findings from the review. This will then be developed into the outcomes as outlined above. 4. Delivery Plan See project plan, attached at Appendix 1. 5. Resources David Pugh, Independent Consultant MCA and MHA David Partlow, Clinical Development Manager, South Western Ambulance Service NHS Foundation Trust Linda Buckley, Commissioning Manager, Gloucestershire Clinical Commissioning Group Admin support via CCG & SWASFT as available Liaison with GCC Commissioning Manager (MH), Outcomes Manager (MH),Accountants /professionals/partners across SW Region Consultation & conference Budget South West Strategic Clinical Network Cathy Butterfield, Contracts Manager (Mental Health & Learning Disability)
Mental Health and Policing Report (2013) on Mental Health and Policing North West Regional Policy & Guidance for Conveying Mental Health Patients (2013) NW Region partners Via Crisis Care Concordat Website – 9. Gloucestershire & South West References Report: Mental Health Crisis Review & Action Plan (23.09.14) GCCG (no link) Service Specification : Crisis Resolution Home Treatment 2015/16 CCG (no link) Mental Health Act 2007 Section 136 Policy and Procedure (Jan 2016). Awaiting sign off GCC Glos Police BTP GHNHSFT (no link) Procedure for seeking police assistance for AMHPs and Doctors undertaking assessments (2015). Awaiting sign off GCC 2gether, Glos Police (no link) S135 of the MHA 1983/2007: Warrant to search for & remove patients (Jan 2016) Awaiting sign off GCC 2gether, Glos Police (no link) Gloucestershire Conveying Joint Protocol (2012) Substituted by Interim Guidance (Jan 2016) pending outcome of Transport Review GCC GWAS Police 2gether NHSFT (no link) Mental Health & Mental Capacity Guidance (2014) SWASFT (no link?) Booking an Transfer SWASFT (no link)
(April 2015) Requesting an ambulance. A guide for healthcare professionals (2015?) SWASFT (no link) Multi-Agency Mental Capacity Act Policy (2014) Multi-agency multiagencypolicy/multi_agency_policy or for Missing Persons/AWOL and Absconded Patients (2011) Under Review 2gether 10. Local or national websites/Information for users and referrers 2gether NHS Foundation Trust (Range of specialist advice) NHS Healthwatch Gloucestershire Local Healthwatch Royal College of Psychiatrists (Range of downloadable leaflets) National/RCPsych website Crisis Concordat MIND 11. NICE Guidelines (relevant to mental health crisis model of care) NICE Quality Standard ref QS14, Quality standard for service user experience in adult mental health, Quality Statement 6, Access to services: This recommends that people in crisis referred to mental health secondary care services are: seen within 4 hours; that service users have access to a local 24-hour helpline staffed by mental health and social care professionals; and that crisis resolution and home treatment teams are accessible 24 hours a day, 7 days a week, regardless of diagnosis. 12. Service User Experience in Adult Mental Health (CG 136) 13. Interdependencies. Please let us know if there are any developments within your area which would impact on this Project. D Pugh/L Buckley