2.1 Plan and implement Mitchell accessibility works to provide increased accessibility to the Mitchell Library building. Key action Mitchell accessibility works completed. Manager, Facilities & Built Infrastructure 2017 2.2 Improve clarity and visibility of directional signage for the lift in Governor Marie Bashir Reading Room (GMBRR). Clear and visible signage for lift in GMBRR. Manager, Publications & Design Manager, Information & Access Manager, Facilities & Built Infrastructure 2016 2.3 Install height adjustable tables in the GMBRR for patrons who are wheelchair users. At least two height adjustable tables installed in the GMBRR. Manager, Information & Access Coordinator, Facilities 2016-17 2.4 Install hearing loops at the Macquarie Building Foyer Information Desk, the Request Desk on Lower Ground 2 of GMBRR, and in the Galleries (as part of the Mitchell Galleries project). Hearing loops installed. Manager, Facilities & Built Infrastructure 2016 – 2018 2.5 Provide captioning and/or Auslan interpreters at live events. At least three events per year with captioning and/or interpreters. Manager, Events 2016; ongoing 2.6 Promote Library events (with Auslan interpreters) to deaf community organisations and networks to increase attendance. Attendance at Library events by deaf or hard or hearing patrons. Manager, Exhibitions Manager, Events Publications and Design 2016; ongoing 2.7 Provide and promote accessible tours of exhibitions with Auslan interpreters. Two tours conducted per exhibition. Attendance by deaf or hard or hearing patrons. Manager, Events Senior Curator, Research and Discovery By December 2016 2.8 Ensure new Mitchell Galleries and exhibition designs consider wheelchair accessibility, visibility (height) and low vision patrons. New Mitchell Galleries and exhibition designs meet legibility and height standards and address accessibility considerations. Manager, Exhibitions Senior Curator, Research and Discovery Ongoing 2018 (galleries re-open) 2.9 Exhibition videos are captioned and audio described. 100% of exhibition videos captioned and audio described. Manager, Exhibitions Leader, Digital Channels 2016; ongoing 2.10 Ensure future signage meets accessibility standards. Future signage design is accessible for a range of patrons. Manager, Publications & Design 2016; ongoing
Undertake review of Adaptive Technology equipment (including software licences) to ensure all are up-to-date and functioning. All adaptive technology has latest versions and is functioning effectively. Manager, Information & Access Adaptive Technology group December 2016 Develop signage to actively promote awareness of Adaptive Technology. New signage banners produced and located in GMBRR LG1 and LG2 and Macquarie Foyer. Manager, Publications & Design Manager, Information & Access December 2016. Ensure adaptive technology group is trained in the use of adaptive technologies available in the Library. Number of staff trained in adaptive technology equipment and software. Refresher training provided as required. Manager, Information & Access Coordinator, Client Services and Business Team Ongoing 4.9 Inform Library volunteers and tour guides of accessibility services and adaptive technology in the Library. Volunteers tour guides aware of adaptive technology and Accessibility Guide. Volunteer Program Coordinator Coordinator Projects and Policy February 2016; Ongoing (1-2 times a year) 4.10 Deliver training for Read-It Wand technology to adaptive technology group and promote Read-It Wand to CALD and disability communities. Community awareness of technologies and increased usage. Multicultural Consultant, Public Library Services Manager, Publications & Design December 2016 4.11 Transcripts, captioning and/or audio description provided for all video and audio content on the primary Library website. All video and audio content on the primary Library website have transcripts, captioning and/or audio description. Leader, Digital Channels Manager, Events 2016 onwards 4.12 Seek sponsorship or Foundation funding to support a transcript project to ensure audio and video content published on all Library digital channels have transcripts and/or captioning. All audio and video content on Library digital channels have transcripts and/or captioning. Leader, Digital Channels Manager, Media & Communications 2016-17 4.13 Implement new Eventbrite booking system to provide options for event attendees with disabilities to request assistance or support. New Eventbrite booking system implemented. Manager, Events 2016 4.14 Ensure assistance and support is provided as requested for people with disability to attend and participate in Library events and programs. Auslan interpreters sourced and live captioning provided for talks and tours when requested. Manager, Events Ongoing 4.15 Include information on DIAP and Accessibility Guide are included in staff inductions. Accessibility information included in Induction materials. Manager, Information & Access Ongoing
5.4 Distribute Disability Access collection (large print and talking books) through Public Library Network. Distribute Disability Access collection via Public Library Network. Coordinator, Collection Services Public Library Network Ongoing 5.5 Continue to purchase large print and talking books for people with low vision. Expend Disability Access scheme budget. Purchase large print books and talking books for distribution via Public Library Network. Collection Strategy & Development Ongoing (annual allocation) 5.6 Provide and maintain current information about accessibility services and assistive technologies to Library clients on the website and via publications and recorded messaging. Current accessibility and adaptive technology information on the Library website, in publications and via recorded phone messages. Manager, Media & Communications Leader, Digital Channels Manager, Publications & Design Executive Officer, Public Libraries & Engagement Ongoing 5.7 Seek feedback from clients with disability on their experiences of the Library’s services, events and programs. Accessibility question included in Library’s annual surveys. Feedback on quality of services. Research Leader Coordinator, Projects & Policy 2016; ongoing 5.8 Develop partnerships with disability peak bodies, disability arts agencies and the Galleries, Libraries, Archives and Museums (GLAM) sector to explore future programs and collaborations. Key partnerships developed with Accessible Arts and other disability arts and peak bodies. 1 collaborative accessibility arts program delivered. Coordinator, Projects & Policy All Executive Directors Mitchell Librarian Manager, Research & Discovery Manager, Events 2016-17 2017-18 5.9 Work in partnership with Accessible Arts to establish deaf volunteer tour guides for Library tours and promote tours to deaf community. 1 deaf volunteer guide trained to conduct Library tours. 2 pilot tours presented with deaf volunteer tour guide. Coordinator, Project & Policy Coordinator, Volunteers Accessible Arts NSW Research 2016 Tours conducted 2017 5.10 Investigate model for community oral history project for people with disability (e.g., Hidden Histories), based on community disability oral history program. Investigate feasibility for a community-based oral history project for people with disability. Manager, Research & Discovery Collections Strategy & Development Specialist Research 2017