auditing may be required. Few to no units specifically cover supervision of non-accredited assessors entering the data or auditing their work. This component could also be part of a new unit that incorporates developing and maintaining workplace systems and processes (also see below) Poorly fleshed out and Performance Evidence Performance Evidence is often too general and simply a repetition of PC. Some Performance Evidence have overlooked tasks required to demonstrate competency (E.g. CPCCMN4004). Assess all units to confirm and quantify what candidates must do demonstrate competency, in line with the job function. 5. Massive Range Statements and tiny Range of Conditions HSA units have enormous Range Statements. Some units have a tiny Range of Conditions. Some of these have either overlooked key concepts or are poorly aligned with knowledge and skills requirements. As at writing this analysis, the essential components of Range Statements and Range Conditions are to be absorbed into Knowledge Evidence and Performance Criteria. Incorporate Range Statement into Knowledge Evidence and other relevant sections of sample HSA unit. This can be used as a template for other units. This should also address where units have overlooked essential components. The above is partly contingent on Quality Panel decision on how units are to be formatted. 8. Communicating effectively and transparently with clients Current content in units may not adequately address communication needs. This includes where units focus on communication requirements at the beginning of the job, not during it. Some content uses generic language that does not describe in practical terms what is required to effectively communicate. Unit content needs to combine how the person communicates with what they communicate. Add content to units that require more content on communication requirements during the job. See trial unit CPPHSA4003 for coverage of communication requirements in Foundation Skills section. 10. Changes between current and superseded units have been CPPCMN3011 and CPPCMN3001 CPPCMN3004 and CPPCMN3004A CPCCMN4004 and CPCCMN4004B quantified
inconsistent and obscured their intent Although current units are deemed equivalent, their applications have changed. They are not really equivalent. Content change may have reduced the flexibility of earlier generic versions. However, content change is otherwise superficial and inconsistent with changes to unit applications. This seems to contradict the point of revising units in the first place. 11. Excessive listings of key terminology and terms (especially in HSA units) Range Statement volume in HSA units is overwhelming and at times poorly fleshed out. Instead of providing an overall guide, the focus is often on covering as many items as possible. This is impossible to achieve and sets them up for failure. This approach sometimes overlooks contemporary workplace and industry requirements (especially technical requirements). Some Range Statements are not actually relevant to the PC. At the writing of this analysis, key Range Statement content will be incorporated into Knowledge Requirements and PCs. Components overlooked in Range Statements will be added. Unit content should be adjusted to the application and workplace activities described in each separate unit, with commonality in terminology and itemising the essentials but not a ‘cut and paste’ approach. Bold italicising of key terminology in PCs should be reduced. HSA units Issue Comment Suggestion/recommendation 1. Current unit bank could be extended to future demand for broader score-card assessments and measurements of building sustainability performance TAG feedback: ‘Higher utility bills may drive demand for score card processes. Lighting, hot water, renovation, upgrade of windows, insulation are all about the cost of running a home and identified on the score card plus any other issues. Score card only assess thermal shell and appliances of the home. A good HSA will see opportunity to open the conversation outside of the score card.’ Combine existing units and develop new units that can also be clustered into a skills set incorporating lighting, hot water, renovation, upgrade of windows, insulation. New units should reflect real trends in industry demand for sustainability reporting and home energy rating, and the likelihood of RTO and student uptake. Currently, not many units are on RTOs’ scope.