Use Case / Scenarios – OFFICE PRODUCTIVITY Requirements for ‘Office Productivity’ elements to support office automation solutions are listed in the tables below. Use Case / Scenario Office Productivity (Part 1) Configuration management Word processing Spreadsheets Presentation/graphics Note taking On-line Storage Send/receive from internet addresses Organisational/Personal address books Organisational/Personal distribution lists Disk space limit warning In-solution archiving External archiving Search functions Delegation, assign/receive tasks objects Password protection / user authentication High availability Solution hygiene Backup and restore Mobility support (including from BYOD) Auditing and investigation Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenario Office Productivity (Part 2) Configuration management Security management Service Management
Use Case / Scenario Messaging (Part 1) Configuration management Word processing Spreadsheets Presentation/graphics Note taking On-line Storage Send/receive from internet addresses Organisational/Personal address books Organisational/Personal distribution lists Disk space limit warning In-solution archiving External archiving Search functions Delegation, assign/receive tasks objects Password protection / user authentication High availability Solution hygiene Backup and restore Mobility support (including from BYOD) Auditing and investigation Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenario Messaging (Part 2) Configuration management Security management Service management Collaboration Document management integration Project management integration Artefacts and data versioning Social media Integrated VoIP Integrated conferencing Instant messaging & presence Secure POP3, IMAP4 and SMTP support Integration with identity management & authentication Encrypted client (optional) Information classification and labelling Self-service administration Full-service administration & support Any compliant Data Centre NSW Government Data Centre Service Level Management Multi-service broker provision Onshore/Offshore Management
Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenarios – COLLABORATION Requirements for ‘Collaboration’ elements to support office automation solutions are listed in the tables below. Use Case / Scenario Collaboration (Part 1) Configuration management Word processing Spreadsheets Presentation/graphics Note taking On-line Storage Send/receive from internet addresses Organisational/Personal address books Organisational/Personal distribution lists Disk space limit warning In-solution archiving External archiving Search functions Delegation, assign/receive tasks objects Password protection / user authentication High availability Solution hygiene Backup and restore Mobility support (including from BYOD) Auditing and investigation Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker
Unified Communications (Part 1) Word processing Spreadsheets Presentation/graphics Note taking On-line Storage Send/receive from internet addresses Organisational/Personal address books Organisational/Personal distribution lists Disk space limit warning In-solution archiving External archiving Search functions Delegation, assign/receive tasks objects Password protection / user authentication High availability Solution hygiene Backup and restore Mobility support (including from BYOD) Auditing and investigation Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenario Unified Communications (Part 2) Configuration management Security management Service management Collaboration Document management integration Project management integration Artefacts and data versioning Social media Integrated VoIP Integrated conferencing Instant messaging & presence Secure POP3, IMAP4 and SMTP support Integration with identity management & authentication Encrypted client (optional) Information classification and labelling Self-service administration Full-service administration & support Any compliant Data Centre NSW Government Data Centre Service Level Management Multi-service broker provision Onshore/Offshore Management Task Worker, Field (Mobile) Worker