U5230 T440 A07.1.02 Integrated service system development Milestones NA A07.1.02 Milestones T441 T443 U5230 T440 A07.1.03 Provision of training and training resources Milestones NA A07.1.03 Milestones T440 A07.01.04 Volunteer resource development and placement Milestones NA A07.1.04 Milestones U5230 T440 A07.3.01 Social planning, action and/or research Milestones NA A07.3.01 Milestones U5230 T443 T446 U5230 T440 A07.1.99 Grants for equipment, resources and infrastructure Milestones NA A07.1.99 Milestones Relates to item 7.1 or 9.1 of the Agreement Service User Code Service Type Code Throughput Measure U5230 T440 IS134 Number of Service Users engaged T443 U5230 T446 Service User Code Service Type Code Demographic Measure U5230 T440 NA NA T441 U5230 T443 U5230 T446
Service User Code Service Type Code Outcome Measure U5230 T440 OM2.1.07 Number of Service Users with improved capability U5230 T446 Service User Code Service Type Code Other Measure U5230 T440 GM16 What significant achievements or factors have impacted on the quality of service delivery during the reporting period. U5230 T441 U5230 T443 U5230 T446 U5233 - Indigenous service providers– Industry Relates to item 6.2 & 7.1 or 9.1 of the Agreement Relates to item 6.2 of the Agreement Relates to item 7.1 or 9.1 of the Agreement Service User Code Service Type Code Output Quantity per annum Number of Service Users Output Measures U5233 T440 A07.1.02 Integrated service system development Milestones NA A07.1.02 Milestones U5233 T441 U5233 T443 U5233 T440 A07.1.03 Provision of training and training resources Milestones NA A07.1.03 Milestones U5233 T440 A07.1.04 Volunteer resource development and placement Milestones NA A07.1.04 Milestones
U5230 T440 A07.3.01 Social planning, action and/or research Milestones NA A07.3.01 Milestones T443 U5230 T446 Relates to item 7.1 or 9.1 of the Agreement Service User Code Service Type Code Throughput Measure U5233 T440 IS134 Number of Service Users engaged U5233 T443 U5233 T446 Service User Code Service Type Code Demographic Measure U5233 T440 NA NA T441 T443 U5233 T443 Service User Code Service Type Code Outcome Measure T440 OM2.1.07 Number of Service Users with improved capability U5233 T443 Service User Code Service Type Code Other Measure U5233 T440 GM16 What significant achievements or factors have impacted on the quality of service delivery during the reporting period. U5233 T441 U5233 T443
U5235 - Workforce including paid workers, volunteers and foster carers – – Industry Relates to item 6.2 & 7.1 or 9.1 of the Agreement Relates to item 6.2 of the Agreement Relates to item 7.1 or 9.1 of the Agreement Service User Code Service Type Code Output Quantity per Number of Service Users Output Measures U5235 T440 A07.1.02 Integrated service system development Milestones NA A07.1.02 Milestones U5235 T441 Service User Code Service Type Code Output Quantity per annum Number of Service Users Output Measures U5235 T440 A07.1.03 Provision of training and training resources Milestones NA A07.1.03 Milestones Service User Code Service Type Code Output Quantity per annum Number of Service Output Measures U5235 T440 A07.1.04 Volunteer resource development and placement Milestones NA A07.1.04 Milestones U5235 T446 A07.3.01 Social planning, action and/or research Milestones NA A07.3.01 Milestones Relates to item 7.1 or 9.1 of the Agreement Service User Code Service Type Code Throughput Measure U5235 T440 IS134
Number of Service Users engaged U5235 T446 Service User Code Service Type Code Demographic Measure T440 NA NA U5235 T441 U5235 T446 Service User Code Service Type Code Outcome Measure U5235 T440 OM2.1.07 Number of Service Users with improved capability Service User Code Service Type Code Other Measure U5235 T440 GM16 What significant achievements or factors have impacted on the quality of service delivery during the reporting period. U5235 T441 U5235 T446 U6010- Service users, families and carers Relates to item 6.2 & 7.1 or 9.1 of the Agreement Relates to item 6.2 of the Agreement Relates to item 7.1 or 9.1 of the Agreement Service User Code Service Type Code Output Quantity per annum Number of Service Users Output Measures T446 A07.3.01 Social planning, action and/or research Milestones NA A07.3.01 Milestones
Relates to item 7.1 or 9.1 of the Agreement Service User Code Service Type Code Throughput Measure U6010 T446 IS134 Number of Service Users engaged Service User Code Service Type Code Demographic Measure T446 NA NA Service User Code Service Type Code Outcome Measure U6010 T446 OM2.1.07 Number of Service Users with improved capability Service User Code Service Type Code Other Measure U6010 T446 GM16 What significant achievements or factors have impacted on the quality of service delivery during the reporting period.
# and % of Service indicating that as a result of event/resource they have made a change which will improve services to clients Summary of the changes/improvements reported by Service # and % of Service Users assessed as having improved capability as a result of event/resource (external assessment) Service Type: System support - Dissemination of Information (T441) Activity & Milestone required Details of progress Measures Report against measure Detail about what activities and milestones are required under the service agreement For example: Significant achievements, emerging issues/potential risks; useful contextual information Select from: THROUGHPUT MEASURES: % of department requests met # and % of Service receiving information Demonstrated reach across breadth of Service Users: # and % for prioritised cohorts (e.g. regional, rural and remote; Indigenous; small, medium or large NGOs) OUTCOME MEASURES: # and % of target group indicating that information provided was useful Report against selected measures. This quarter: Cumulative for the year if applicable:
# and % of Service Users indicating that research/advice was useful and helped them improve delivery of services or business processes departmental satisfaction with the quality and timeliness of advice (criteria for satisfaction will include whether the advice provides and workable solutions; whether the full breadth of Service Users were engaged; and whether appropriate evidence has been sourced). Service Type: System Support - System and group advocacy (T446) Activity &Milestone required Details of progress Measures Report against measure Detail about what activities and milestones are required under the service agreement For example: Significant achievements, emerging issues/potential risks; useful contextual information Select from: THROUGHPUT MEASURES: # of items produced (e.g. reports, papers, presentations) Where relevant, # and % of Service Users engaged to produce advice Where relevant, demonstrated engagement across breadth of Service Users: Report against selected measures. This quarter: Cumulative for the year if applicable:
Report Template – IS70 Qualitative evidence to supplement outcome measure (OPTIONAL) Please make sure any information provided regarding Service Users is de-identified. Keep word length to 250 words. Reporting period from: insert start to insert end date Outcome measure: insert measure Supplementary qualitative evidence to outcome measure: [insert here]