Intake / assessment Information / advice / referral Education and skills training Advocacy / support Outreach (see glossary) Family capacity building, and Community capacity building. All IFSS providers will have a documented, evidence-informed IFSS practice model that aligns with the FaC Program Logic. This practice model will be developed in conjunction with the ICSS. IFSS is an intensive service that aims to support families to make sustainable longterm behavior change, it is expected that each visit to the family will have a clear purpose. IFSS providers and their employees are not responsible for the delivery of specialist, clinical or therapeutic interventions. IFSS is committed to working with families who have high and complex needs, and supporting them to access the appropriate specialist services. These specialist services may include drug and alcohol, domestic violence, mental health and therapeutic support services. The IFSS provider will work collaboratively with other service providers to ensure the family can access other supports they need. Brokerage is not an element of IFSS so funding cannot be used towards the purchase of goods and services for families, except in exceptional circumstances. Service providers should contact their Grant Agreement Manager for advice and agreement should a need for brokerage be identified. The Department funds organisations to provide an Implementation Capacity Support Service (ICSS) to assist IFSS providers to build on their strengths and local expertise and to support the effective delivery of IFSS. IFSS providers are required to work with an existing ICSS provider or other providers approved by the Department who have been assessed as capable of delivering their own comparable ICSS. Implementation and Capacity Support Service ICSS – Streams of Support are three streams of support provided by the ICSS: Organisational Capacity Strengthening – to on supporting governance, financial management, human resources management and administration Implementation Support – to support, through a range of mechanisms including coaching, case review and practice supervision, the effective implementation of a quality, evidence-informed, outcomes-focussed IFSS that is locally relevant and considers workforce skills and capabilities
Workforce Development and Education – to support the skill development of IFSS workers through recruitment support, identification of a suitable local workforce, and identifying and/or delivering relevant training, including and relevant accredited training. ICSS – Service Parameters The ICSS provider will deliver support to IFSS providers in a timely and appropriate manner, including regular face to face visits, noting the high needs nature of families IFSS providers are working with. The ICSS provider will continue to embed and maintain its own improvement, action learning and feedback processes with each IFSS provider. This information will be used for the ICSS’ continuous quality improvement as well as in future IFSS evaluation processes. The ICSS provider has appointed two independent advisors to provide the ICSS with guidance on cultural and child protection matters. Where the ICSS provider is unable to deliver the specific supports required by an IFSS provider, the ICSS provider will source and facilitate sub-contracting arrangements with other qualified and experienced providers where necessary to address specific needs. Assessment Process and Support Plan The ICSS provider will work in partnership with each IFSS provider to identify their needs and strengths across the ICSS support streams. This process will identify what the IFSS providers currently have in place, what is working well and what could be strengthened to support the establishment and delivery of a quality service. This will inform the development of a local and tailored ICSS Support Plan for each organisation, which includes an IFSS Workforce Development Strategy component. This plan will assist providers to deliver an evidence-informed service designed to reduce child neglect and improve child wellbeing. It is expected that the ICSS and IFSS provider will jointly establish processes to monitor and review the ICSS Support Plan on a regular IFSS providers and the ICSS are both accountable for progress made against the ICSS Support Plan. IFSS Workforce Development Strategy The ICSS providers will develop and provide an overarching IFSS Workforce Development Strategy and associated reporting framework to IFSS providers. This Strategy provides the Department with an overview of the IFSS workforce, workforce development strategies and associated progress in each site. ICSS providers will work with IFSS providers to embed this Strategy including monitoring local development strategies and progress and conducting annual reviews. employment
Date of incident: DD/MM/YYYY / / Time of incident: AM PM Date your organisation was first aware of the incident: DD/MM/YYYY / / How was your organisation advised: When was your organisation last in contact with the family prior to the incident / / Location of incident: Where did it happen? Incident type For incidents involving assault: Please mark one only. ‘Other’ refers to those who are not clients or staff but who were involved in the incident. client to client client to staff to client must be marked as Category 1 below client to other to client Incident category: Category 1 Category 2 Part 3: Involvement of child protections authority 1 Was this an open child protection case Y N
Part 7: Other areas informed Line manager/CEO informed: Yes No Date: / / Time: N/A Child Protection Agency contacted Yes No Date: / / Time: N/A Police contacted: Yes No Date: / / Time: N/A If contacted, police investigation: Yes Underway Date: / / N/A Coroner contacted: Yes N/A Date: / / Case number: Other appropriate service/s contacted, If so, who? __________________ Yes No Date: / / Time: N/A Report quality checked: Yes No Signature of Manager: / / Forward completed incident report to the relevant DSS