Types of Participation Failures: Serious Failures 1 April to 30 June 2015 Persistent non-compliance Refused Suitable Job Did Not Commence Suitable Job Total Serious Failures No. % No. % No. % No. 3,319 94% 104 3% 112 3% 3,535 1 July 2014 to 30 June 2015 16,713 92% 699 4% 713 4% 18,125 Outcomes of Comprehensive Compliance Assessments 1 April to 30 June 2015 Serious Failure (8 week penalty) imposed for persistent Further assessment/assistance No change in Employment Services Programme or Stream Overall Total JSCI updated – referral for ESAt JSCI updated – eligible for higher stream Other Outcomes No Outcomes Total No. % No. No. No. % No. No. No. % No. 3,319 46% 320 43 363 5% 2,863 704 3,567 49% 7,249 1 July 2014 to 30 June 2015 16,713 45% 2,586 329 2,915 8% 14,391 3,339 17,730 47% 37,358 Note: A CCA can result in multiple outcomes but in the above table each CCA is counted only once under whichever outcome is highest within the Hierarchy below. For example, where a CCA recommends both referral for an Employment Services Assessment (ESAt) and another intervention, the CCA would be counted under JSCI- Referral for ESAt. The Outcome Hierarchy is: Serious Failure JSCI – Referral for ESAt JSCI – Eligible for higher stream Other Outcomes No Outcomes
Financial penalties, Connection failures, Payment Suspensions and CCAs by Employment Services 1 April to 30 June 2015 Non Payment Periods (Serious and UNPPs) JSA Stream 1 JSA Stream 2 JSA Stream 3 JSA Stream 4 DES RJCP Not in Employment Services Total Financial YTD Financial YTD% Voluntary unemployment- UNPP 858 182 55 69 37 50 1,807 3,058 12,777 34.66% Unemployment due to misconduct – UNPP 379 78 21 39 <20 <20 969 1,508 5,964 16.18% Persistent non-compliance – Serious 285 621 730 463 24 1,196 0 3,319 16,713 45.33% Did not commence suitable work - Serious <20 33 22 29 <20 <20 0 112 713 1.93% Refused a suitable job – Serious 20 37 <20 <20 20 0 0 104 699 1.90% Sub Total NPPs 1,556 951 837 618 107 1,256 2,776 8,101 36,866 100.00% 1 April to 30 June 2015 Other Financial Penalties (Reconnection and NSNP) JSA Stream 1 JSA Stream 2 JSA Stream 3 JSA Stream 4 DES RJCP Not in Services Total Financial YTD Financial YTD% Failure to comply with a reconnection requirement 2,275 2,870 2,014 3,675 605 1,367 0 12,806 99,165 44.50% Failure to attend activity specified in EPP – NSNP 2,991 5,775 5,207 5,593 519 8,200 0 28,285 120,021 53.86% Failure to attend job interview – NSNP 44 85 42 52 65 <20 0 291 1,853 0.83% Inappropriate conduct in EPP activity – NSNP 50 78 62 60 49 <20 0 315 1,394 0.63% Inappropriate presentation or conduct at job interview - NSNP <20 21 <20 <20 24 0 0 79 388 0.17%
Unsatisfactory Job Seeker Diary 38 <20 <20 <20 0 0 41 205 1.58% Failure to return Job Seeker 23 <20 0 <20 0 0 29 115 0.89% Failure to negotiate EPP with Centrelink 0 0 0 <20 0 0 <20 <20 N/A Other <20 <20 0 <20 0 0 <20 <20 N/A Total 458 512 394 794 215 231 2,604 12,985 100.00% * Non-attendance at employment provider appointments is reported through a Non-Attendance Report and results in an income support payment suspension rather than a Connection Failure. However, failures to attend initial appointments with third party providers, such as Work for the Dole host organisation, can result in a Connection Failure. 1 April to 30 June 2015 Income Support payment suspensions JSA Stream 1 JSA Stream 2 JSA Stream 3 JSA Stream 4 DES RJCP Total Financial YTD Financial YTD% Income support payment suspension - at appointment 60,300 50,378 33,523 58,562 19,446 19,828 242,037 1,144,897 94.60% Income support payment suspension – disengagement from activity 1,390 2,763 2,775 2,829 266 5,939 15,962 65,344 5.40% Income Support payment suspensions 61,690 53,141 36,298 61,391 19,712 25,767 257,999 1,210,241 100.00% Income support payment suspensions are applied when a job seeker to attend an appointment and a Non-Attendance Report is submitted or when a job seeker disengages from an activity and their provider indicates on a No Show No Pay Participation Report that they wish to discuss this with the job seeker. 1 April to 30 June 2015 Finalised CCA Outcome JSA Stream 1 JSA Stream 2 JSA Stream 3 JSA Stream 4 DES RJCP Financial YTD Financial YTD% JSCI updated – referral for ESAt 31 80 89 103 <20 <20 320 2,586 6.92% JSCI updated – eligible for higher stream <20 <20 <20 0 0 0 43 329 0.88%
Persistent non-compliance (Serious Failure) 285 621 730 463 24 1,196 3,319 16,713 44.74% Other outcomes 236 442 465 1,011 69 640 2,863 14,391 38.52% No outcomes 116 190 150 41 <20 201 704 3,339 8.94% Total 680 1,350 1,448 1,618 104 2,049 7,249 37,358 100.00% Financial Penalties, Connection Failures, Payment Suspensions and CCAs by Allowance Types 1 April to 30 June 2015 Non Payment Periods (Serious Failure and UNPP) NSA YAL PPS Not on allowance Financial YTD Financial YTD% Voluntary unemployment- UNPP 777 267 <20 2,000 3,058 12,777 34.66% Unemployment due to misconduct – UNPP 345 122 <20 1,033 1,508 5,964 16.18% Persistent non-compliance – Serious 2,360 922 37 0 3,319 16,713 45.33% Did not commence suitable work - Serious 95 <20 0 0 112 713 1.93% Refused a suitable job – Serious 80 22 <20 0 104 699 1.90% Sub Total NPPs 3,657 1,350 61 3,033 8,101 36,866 100.00% 1 April to 30 June 2015 Financial Penalties (Reconnection and NSNP) NSA YAL PPS Not on allowance Total Financial YTD Financial YTD% Failure to comply with a reconnection requirement 8,882 3,715 209 0 12,806 99,165 44.50%