Program Review For the Reedley College Computer Services Department 2013 Cycle Three Review Submitted by Gary Sakaguchi Rev. 04/30/2014 Program Review Working Group Gary Sakaguchi – Director of Technology – Reedley College/Willow International Teng Her – Network Coordinator – RC Donna Baker-Geidner – MCRT – RC Jesse Calderon – MCRT – RC Bob Gafford – MCRT – WI Davis – MCRT – MC Fred Rola – MCS – RC Enrique Torres – MCS – RC Shannon Aguilar – ITCL - RC Nicolas Escobar – ITCL – WI Debra Nichols – ITCL - WI
RC +/- RC +/- 88.3 -1.2 The available computer hardware and software help me to effectively perform my required assignments. 91.5 +11.6 85.0 +12.8 There are an adequate amount of work stations in the computer lab. 88.1 +19.6 89.7 +2.3 The equipment in the computer lab is kept in proper working 92.9 +12.1 95.1 +4.6 Access to the Internet and email is sufficient. 77.6 -7.4 76.9 -2.0 Specialty software is available. 92.2 +22.5 84.5 +0.1 The lab is clean and well maintained. 98.2 -14.8 89.5 +7.4 The availability of printers is adequate. 89.3 +8.9 89.5 +3.1 The quality of printing is good. 98.1 +17.7 83.6 -2.0 Printers are current and well maintained. 94.3 +15.4 79.7 -5.9 I am satisfied with the hours the computer lab is open. 91.2 +16.8 89.5 +0.9 The computer lab is user friendly for all students. 96.5 +17.9 85.5 -0.1 The staff in the computer lab is helpful. 88.9 +9.5 81.8 -4.2 The staff in the computer lab are friendly and approachable. 90.7 +11.9 87.0 +1.3 My questions are answered in a timely fashion. 92.5 +12.2 87.3 +1.3 The is helpful when I need technical support/training. 90.4 +10.4 Data source: RC Office of Institutional Research Willow-International During the 2013 fall term, a survey was administered to ask about people’s use and subsequent satisfaction with technology at Willow International Community College Center. For the first part of the survey, faculty and staff were asked how important an item was and how satisfied they were. Response percentages indicate those who answered either ‘Very Important’/ ‘Important’ or
possibility of future staff. 8.Implement Blackboard Mobile Additional Module to purchase and implement at host site. District Cost 2015-2016 9.Implement Student Portal Start with Student “Domain” to be constructed within district network. District Cost 2015-2016 10.Permanent Facilities for I.T. Dept. pg. 27, #5 not yet identified. Dependent on decisions about future construction and/or location of RCMHS Temporary space is OK for interim. 2014 11.New Personnel pg. 27, #4 and pg. 15 Fill empty OAIII - RC MCSP – MC & Oakhurst “Applications” position – RC Possible Web Master – RC Full Staff for Willow TBT 2014 2015-2016 2014-2015 2015-2016 Start Summer 2014 SLO Please complete one form for each assessed program. 1) Date: 2) Program: 3) Assessed Program SLO(s): 4) Assessment Assignments and/ or Instruments: Which were used to assess the SLO(s)? A. Direct observation of performances, structured practice or drills, “practical” exams, small group work, etc. B. Self-assessments (e.g. reflective journals, surveys) C. Internal/External Data
D. Other (please describe): 10) The dialogue that occurred planning assessments, evaluating data results, and determining action plans took place A. with others in my program during department meetings B. during on-campus workshops, duty day, flex, etc. C. over email D. with colleagues from other campuses E. with my manager F. other: After reading the program review report, please complete the following and send electronically, along with the report draft/final document, to the Program Review Chair. Thank you. I have read the attached Program Report draft/final report from the Program. The following sections are completed as required or are still in need of attention. Program Review Section Complete Incomplete General information, including staffing summary Mission, Strategic Plan, and Ed Master Plan support Previous goal status/outcome Quantitative analysis in support of goals Funding/budget summary SLO summary/reports, including mapping, assessment results, gaps, and action plans