First we need to know about your organisation, who you support and how you support them? Is your organisation? A Registered Charity A Company Ltd by Guarantee A Constituted Voluntary or Community Group (Unincoporated association) An Unconstituted voluntary or Community Group A Community Interest Company (CIC) A Charitable Incorporated Organisation (CIO) A Co-operative A Company Ltd by Shares Other, please specify... ______________________ Which is the best description of your organisation? A Community or Neighbourhood Group Local Voluntary Organisation Sport or Leisure Group Faith based Organisation Community Centre or Village Hall Branch of a National Voluntary Organisation Social Enterprise National Voluntary Organisation Please indicate which of these areas describes your organisations main function Please select ONE Advce and Guidance Advocacy Animal Welfare Arts, Heritage and Culture Befriending Campaigning Carers Services Community Development Counselling and Therapy Education and Training Employment Environment / Conservation Faith / Religion Family Services Funding or Grant making Hall Hire / Community Building Health Hospice Services Housing Mediation Mentoring Out of School Provision Social Activities Social and Community Care Services Sport and Leisure Translating / Interpreting Transport Voluntary Sector Support Youth Clubs / Services
How many volunteers support your organisation by age? Please can you provide a breakdown of the number of volunteers supporting your organisation 16 - 24 25 - 45 46 - 65 65 + Are your volunteers involved in... Please tick all that apply The delivery of services Fundraising activities Administration Other, please specify... ______________________ Over the last year, have you seen the numbers of volunteers increasing or decreasing? Increasing by over 25% Increasing Staying the same Decreasing Decreasing by over 25% How do you recruit your volunteers? Please tick all that apply Advertising locally Word of Mouth CVS Cheshire East recruitment service Through mailings to your members/service users Attending events Other, please specify... ______________________ A Professional Sector We are interested in the qualifications that the voluntary sector need staff and volunteers to have to enable them to deliver a service. This will help us demonstrate the range and skill set level of our people. Do you require Staff or Volunteers to hold a qualification for their role?
Quality This section aims to understand the range of quality marks that the sector works towards. Does your organisation currently hold a Quality Mark? Yes No Don't know If Yes, please select all the Quality Marks you hold or are currently working towards Please include any quality marks specific to your organisation in other. ISO 9001 PQASSO Investors in People Investors in Volunteers Matrix Standard Star Standard Customer First Customer Service Excellence European Foundation for Quality Management (EFQM) Other, please specify... ______________________ If No, are you interested or planning on working towards a Quality Mark? Yes No Don't know If Yes, please select all the Quality Marks you are interested in Please include any quality marks specific to your organisation in other. ISO 9001 PQASSO Investors in People Investors in Volunteers Matrix Standard Star Standard Customer First Cstomer Service Excellence European Foundation for Quality Management (EFQM) Other, please specify... ______________________