62 JARC Service Matrix – Distribution of Services by Primary Goal (Percentage by row) Primary Goal Service Type (A) Expanded geographic coverage (B) Extended hours/days of service (C) Improved system capacity (D) Improved access/ connections (E) Improved customer knowledge I. Trip-Based 36% 26% 14% 24% 0% Fixed route 42% 31% 9% 18% Flexible routing 39% 31% 13% 16% Shuttle/Feeders 54% 4% 12% 31% Demand response 30% 27% 20% 24% Vanpool service 29% 71% User-side subsidy 5% 11% 13% 71% II. Information-Based 0% 0% 0% 54% 46% Mobility manager 54% 46% One-stop center 0% Itinerary planning 100% One-on-one transit training 100% Internet-based info 100% Materials and marketing 100% Transportation resource training 100% III. Capital Investment 14% 7% 28% 51% 0% Vehicle for individual 100% Vehicle for agency 31% 19% 50% Vanpool vehicles 25% 75% Car-sharing 100% 0% ITS investments 50% 50% 0% Other capital projects 33% 0% 0% 67% 0% IV. Planning Studies 27% 9% 0% 36% 27% Feasibility study 27% 9% 0% 36% 27% Total 30% 21% 13% 30% 6% Note that grayed-out cells were not available for data entry. Rows add up to 100%.
Table 63 JARC Service Matrix – Distribution of Services by Primary Goal (Percentage by column) Primary Goal Service Type (A) Expanded geographic coverage (B) Extended hours/days of service (C) Improved system capacity (D) Improved access/ connections (E) Improved customer knowledge I. Trip-Based 95% 97% 83% 64% 0% Fixed route 54% 57% 27% 23% Flexible routing 8% 9% 6% 3% Shuttle/Feeders 9% 1% 5% 5% Demand response 23% 29% 35% 18% Vanpool service 6% 6% User-side subsidy 1% 2% 4% 9% II. Information-Based 0% 0% 0% 21% 95% Mobility manager 21% One-stop center 16% Itinerary planning 9% One-on-one transit training 26% info 5% Materials and marketing 22% Transportation resource training 17% III. Capital Investment 4% 3% 17% 14% 0% Vehicle for individual 10% Vehicle for agency 3% 3% 12% Vanpool vehicles 1% 1% Car-sharing 0% 0% ITS investments 5% 2% 0% Other capital projects 0% 0% 0% 1% 0% IV. Planning Studies 1% 0% 0% 1% 5% Feasibility study 1% 0% 0% 1% 5% Total 100% 100% 100% 100% 100% Note that grayed-out were not available for data entry. Columns add up to 100%.
Primary Goal Service Type (A) Expanded geographic coverage (B) Extended hours/days of service (C) Improved system capacity (D) Improved access/ connections (E) Improved customer knowledge III. Capital Investment Vehicle for individual 265,831 1,684 vehicle loans Vehicle for agency 27,760 trips 15 vehicles added 4,458 trips 13 vehicles added 79,872 trips 20 vehicles added Vanpool vehicles 3 vehicles added 6 vehicles added Car-sharing 1,015 250 vehicles added N/A ITS investments Various upgrades, including call center, AVL, scheduling Various, including VOIP, GIS scheduling software, automated annunciators N/A Other capital projects N/A N/A N/A Various, including bicycle sharing, route signs N/A IV. Planning Studies Feasibility studies Coordinated planning Feasibility study N/A Mobility planning Needs assessment Trips are one-way trips. Note that grayed-out cells were not available for data entry. Conclusions This report includes the results of the data analysis for the FTA JARC program for the FY 2010 reporting period, which corresponds to the federal fiscal year beginning on October 1, 2009, and ending on September 30, 2010. The program goals correspond to federal performance measurements required by regulations.
vanpool vehicles if the cost of the vehicle lease is underwritten. In these cases, grantees would be asked to report the number of units (vehicles) provided and if available the number of trips taken by JARC-supported participants. Other capital investments include amenities, such as adding bus shelters to waiting areas or bicycle racks on buses to allow access to a transit system. JARC Service Matrix Primary Goal Service Type (A) Expanded geographic coverage (B) Extended hours/days of service (C) Improved system capacity (D) Improved access/ connections (E) Improved customer knowledge I. Trip-Based Fixed route # one-way trips # one-way trips # one-way trips # one-way Flexible routing # one-way # one-way # one-way # one-way trips Shuttle/Feeders # one-way trips # one-way trips # one-way trips # one-way trips Demand response # one-way trips # one-way trips # one-way trips # one-way trips Vanpool service # one-way trips # one-way trips User-side subsidy # one-way # one-way trips # one-way trips # one-way trips II. Information-Based Mobility manager # one-way #customer contacts One-stop center #customer contacts Itinerary planning #customer contacts One-on-one transit training # trained Internet-based info #customer contacts Materials and marketing descriptive Transportation resource training # trained III. Capital Investment Vehicle for individual # one-way trips #vehicles Vehicle for agency # one-way #vehicles # one-way trips #vehicles # one-way trips #vehicles Vanpool vehicles # one-way trips #vehicles # one-way trips #vehicles Car-sharing # one-way trips # one-way