Commitments Regularizing the Status and Authorities of the Governmental Freedom of Information Unit Lead implementing agency Governmental Freedom of Information Unit, Ministry of Justice Name of responsible person from implementing agency Rivki Dabash Title, Department Head of the Governmental Freedom of Information Unit, Ministry of Justice Phone 972-2654-6624 Other actors involved Government E-Government unit and the Ministry of Justice Counseling and Legislation Department CSOs, private sector, working groups, multilaterals Status quo or to be addressed Currently the authorities of the Governmental Freedom of Information Unit are outlined in a Government Resolution rather than by law. Its authority is limited solely to government offices and only to those subjects covered by the Freedom of Information Law. It was determined in the Government Resolution that two years from the establishment of the
a result of the joint activity of more than 30 government offices. Based on these databases, dozens of applications for the public's benefit have been developed. Main Objective To increase exposure of government databases for public use Brief Description of Commitment To map existing databases, improve the technological platform to make them more accessible and encourage the public to use the databases OGP challenge addressed by the commitment To increase the measure of transparency and public participation by advancing the exposure of the databases through technological tools that allow public services to be developed based on government databases Relevance Transparency Accountability Public Participation X X X Ambition To use government databases to create innovative digital services Milestones to fulfill the commitment New or preexisting commitment Start Date End Date To encourage offices to publish new government databases Preexisting 2011 None To improve the quality of published databases New 2014 None To conduct a dialogue with the public of developers and set requirements for the databases New 2014 None To map main databases in government offices New January 1, 2015 June 1, 2015 To Measure the Public's Satisfaction with Government Services and the Quality of Service in the Various Channels Lead implementing agency Unit for the Improvement of Government Public Services, Government ICT Authority, Prime Minister's Office Name of responsible person from implementing agency Tzofit Hay
Title, Department Director of the Unit for the Improvement of Government Public Services, Government ICT Authority, Prime Minister's Office Email Phone 972-2-629-3007 Other actors involved Government Government offices and auxiliary units to be assessed CSOs, private sector, working groups, multilaterals Academia – to formulate the method of measurement, partnership in the steering committee Status quo or problem/issue to be addressed The Government has yet to conduct a broad examination of the quality of services provided to the public. Only a small portion of the bodies examined themselves with regard to this aspect and each in a different manner. Main Objective To improve service to the public by creating standardization, while defining reference points to provide excellent government services and using them as an administrative tool to focus resources and for learning Brief Description of Commitment To measure the quality of services provided to the public by government offices OGP challenge addressed by the commitment Accountability and transparency Relevance Transparency Accountability Public Participation X X Ambition To publish an annual report measuring the quality of public service in government offices Milestones to fulfill the commitment New or preexisting commitment Start Date End Date To measure ten large bodies that provide service to the public Preexisting January 1, 2014 December 31, 2014 To publish the annual report for 2014 Preexisting May 31, 2015 To expand the assessment to all bodies that provide extensive face-to-face services (excluding hospitals) Preexisting January 1, 2015 December 31, 2015 To examine the methods used by various countries to expand the assessment New May 1, 2015 December 31, 2015
groups, multilaterals Status quo or problem/issue to be addressed To date the Government has provided a range of platforms and tools for public participation, including cooperation with organizations, whether online (the Gov Share platform, based on web 2.0 technology) and in other ways, such as establishing tri-sectoral round tables. More investment is planned in order to expand the 'tool box' for public participation in government offices' activities. Main Objective In order to realize the vision of public participation and improve the offices' ability to administer effective participation processes, the Government plans to develop and improve tools and practical and technological applications to integrate participation processes in offices in various forms: To continue developing and operating and technological applications to integrate participation processes in offices by To establish a pool of operators across the Government, led by the Governance and Social Affairs Department, through the Procurement Administration, which will assist government offices conduct practical and online processes for public participation by purchasing services and making them accessible to the offices. Description of Commitment To develop online tools to serve government offices in public participation processes OGP challenge addressed by the commitment To increase the effectiveness of public resources, public integrity and shared accountability and to improve service Relevance Transparency Accountability Public Participation X X X Ambition To increase the ability and effectiveness of public participation processes in the Government's work Milestones to fulfill the commitment New or preexisting commitment Date End Date To develop five tools/online applications Preexisting April 1, 2012 December 31, 2016 To establish and operate a pool of suppliers that will assist in Preexisting May 1, 2015 June 30, 2016