“Vulnerability” means that a job seeker has a diagnosed condition or personal circumstance (e.g. homelessness, mental illness) that may currently impact on their capacity to comply with mutual obligation requirements, although it does not exempt a job seeker from these requirements ‘Number of job seekers with a Vulnerability Indicator” means job seekers (including early school leavers) who, at the end of the quarter, had one or more Vulnerability Indicators on their record. Attendance at Appointments with Employment Services providers Appointments attended Appointments not attended Total Appointments reason Invalid reason Discretion No. % % % % No. % No. 1 July to 30 September 2014 2,465,427 66% 13% 14% 7% 1,269,255 34% 3,734,682 Appointment data is of all appointments with employment services providers that activity tested job seekers are required to attend. “Valid reason” means the provider considers that the job seeker had a reasonable excuse for not attending the appointment. “Invalid reason” means the provider considers that the job seeker did not have a reasonable excuse for not attending the appointment, or they have been unable to make contact with the job seeker. If a provider records a result of ‘invalid reason’, they can decide to submit a Participation Report to Human Services. “Discretion” means the provider considers that the job seeker did not have a reasonable excuse for not attending the appointment but they have nonetheless decided not to submit a Participation Report to Human Services and are instead using another method to re-engage the job seeker (e.g. rescheduling the appointment until another day or, if unable to make contact, submitting a Contact Request Income support payment suspensions for non-attendance at appointments/activities Number of Payment suspensions for job Number of Payment suspensions for job Number of suspensions for job seekers following Number of payment suspensions for not attending a reconnection appointment
Income support payment suspensions are applied when a job seeker fails to attend an appointment and a Non-attendance Report is submitted or when a job seeker disengages from an activity and their provider indicates on a No Show No Pay Participation Report that they wish to discuss this with the job seeker. Payment is immediately restored (with full back pay) once the job seeker agrees to re-engage1 July to 30 September 2014 Finalised CCA Outcome Male Male % Female Female % Total Total % Financial YTD Financial YTD% JSCI updated - referral for ESAt 739 5.25% 305 2.17% 1,044 7.42% JSCI updated - eligible for higher stream 99 0.70% 51 0.36% 150 1.07% Persistent non-compliance (Serious Failure) 4,379 31.12% 1,752 12.45% 6,131 43.57% Other outcomes 3,883 27.59% 1,726 12.27% 5,609 39.86% No outcomes 801 5.69% 337 2.39% 1,138 8.09% Total 9,901 70.36% 4,171 29.64% 14,072 100.00% Financial penalties, Connection Failures, Payment Suspensions and CCAs by Indigenous Status 1 July to 30 September 2014 Non Payment Periods (Serious and UNPPs) Indigenous Indigenous % Non Indigenous Non Indigenous % Total % Financial YTD Financial YTD% Voluntary unemployment- UNPP 362 3.31% 2,589 23.68% 2,951 26.99% Unemployment due to misconduct – UNPP 125 1.14% 1,236 11.31% 1,361 12.45% Persistent non-compliance - Serious 2,653 24.27% 3,478 31.81% 6,131 56.08% Did not commence suitable work - Serious 34 0.31% 195 1.78% 229 2.09% Refused a suitable job - Serious 24 0.22% 237 2.17% 261 2.39% Sub Total NPPs 3,198 29.25% 7,735 70.75% 10,933 100.00%
Did not commence suitable work - Serious 24 84 34 63 <20 <20 0 229 Refused a suitable job – Serious 39 100 40 50 28 <20 0 261 Sub Total NPPs 2,179 1,957 1,430 1,650 221 1,225 2,271 10,933 1 July to 30 September 2014 Other Financial Penalties (Reconnection and NSNP) JSA Stream 1 JSA Stream 2 JSA Stream 3 JSA Stream 4 DES RJCP Not in Services Total Financial YTD Financial YTD% Failure to comply with a reconnection requirement 8,877 9,101 6,118 14,378 1,576 4,143 0 44,193 Failure to attend activity specified in EPP – NSNP 3,729 8,122 6,402 7,424 605 3,748 0 30,030 Failure to attend job interview – NSNP 65 191 120 140 71 <20 0 590 Inappropriate conduct in EPP activity – NSNP 42 99 69 104 33 <20 0 358 Inappropriate presentation or conduct at job interview - NSNP <20 28 <20 23 <20 0 0 99 Sub Total Other Financial penalties 12,732 17,541 12,723 22,069 2,300 7,905 0 75,270 1 July to 30 September 2014 JSA Stream 1 JSA Stream 2 JSA Stream 3 JSA Stream 4 DES RJCP Not in Services Total Financial YTD Financial YTD% Financial Penalties 14,911 19,498 14,153 23,719 2,521 9,130 2,271 86,203
* Non-attendance at employment provider appointments is reported through a Non-attendance report and results in an income support payment suspension rather than a Connection Failure. However, failures to attend appointments with third party providers, such as Work for the Dole providers, can result in a Connection Failure. 1 July to 30 September 2014 Income Support payment suspensions JSA Stream 1 JSA Stream 2 JSA Stream 3 JSA Stream 4 DES RJCP Financial YTD Financial YTD% Income support payment suspension - at appointment 86,400 71,467 47,600 94,295 19,551 22,970 342,283 Income support payment suspension – disengagement from activity 2,137 4,138 3,371 3,013 315 1,879 14,853 Total Income Support payment suspensions 88,537 75,605 50,971 97,308 19,866 24,849 357,136 Income support payment suspensions are applied when a job seeker to attend an appointment and a Non-attendance Report is submitted or when a job seeker disengages from an activity and their provider indicates on a No Show No Pay Participation Report that they wish to discuss this with the job seeker. Payment is immediately restored (with full back pay) once the job seeker agrees to re-engage. 1 July to 30 September 2014 Finalised CCA Outcome JSA Stream 1 JSA Stream 2 JSA Stream 3 JSA Stream 4 DES RJCP Total Financial YTD Financial YTD% JSCI updated – referral for ESAt 119 267 199 418 30 <20 1,044 JSCI updated – eligible for higher stream 34 64 47 0 0 0 145 Persistent non-compliance (Serious Failure) 877 1,445 1,231 1,331 95 1,152 6,131 Other outcomes 616 993 875 2,558 228 344 5,614 No outcomes 268 384 224 144 30 88 1,138 Total 1,914 3,153 2,576 4,451 383 1,595 14,072
Financial Penalties, Connection Failures, Payment Suspensions and CCAs by Allowance Types 1 July to 30 September 2014 Non Payment Periods (Serious Failure and UNPP) NSA YAL PPS Not on allowance Total Financial YTD Financial YTD% Voluntary unemployment- UNPP 971 281 23 1,676 2,951 Unemployment due to misconduct – UNPP 413 134 <20 804 1,361 Persistent non-compliance – Serious 4,111 1,956 64 0 6,131 Did not commence suitable work - Serious 180 49 0 0 229 Refused a suitable job – Serious 193 63 <20 0 261 Sub Total NPPs 5,868 2,483 102 2,480 10,933 1 July to 30 September 2014 Other Financial Penalties (Reconnection and NSNP) NSA YAL PPS Not on allowance Financial YTD Financial YTD% Failure to comply with a reconnection requirement 30,857 12,571 765 0 44,193 Failure to attend activity specified in EPP - NSNP 19,945 9,565 520 0 30,030 Failure to attend job interview - NSNP 401 182 <20 0 590 Inappropriate conduct in EPP activity - NSNP 254 103 <20 0 358 Inappropriate presentation or conduct at job interview - NSNP 85 <20 <20 0 99 Sub Other Financial penalties 51,542 22,433 1,295 0 75,270 1 July to 30 September 2014 NSA YAL PPS Not on allowance Total Financial YTD Financial YTD% Financial Penalties 57,410 24,916 1,397 2,480 86,203