CPPNB as long as they meet all requirements specified under items 1.2, 1.18 and 1.19. 4. a. yes b. no 5. A relational database management system Document/Section/Page Reference Annex II and III- Technical Specifications CPPNB - Final (2) cj Topic in Document Software for system monitoring and management Passage in Document Lot 1 Item 1.16 Tenderer’s Question 1. Would the workstation and notebooks be monitored as well? a. If so, what type of monitoring information is needed? 2. With regard to Lot 1.16, will monitoring be required for the DR site as well? 3. Is the Disaster Recovery site to be monitored using the Software for system monitoring and management specified in Lot 1? Answer 1. No 2. Yes 3. Yes Document/Section/Page Reference Annex II and III- Technical Specifications CPPNB - Final (2) cj Topic in Document Disaster recovery Passage in Document Lot 1, page 3 Tenderer’s Question 1. What RPO and RTO is expected for the Disaster Recovery sites? 2. What is the bandwidth of the link to be used for real time synchronization between DR sites? Answer 1. 12 hours both 2. More than 5 MB DIA Document/Section/Page Reference Annex II and III- Technical Specifications CPPNB - Final (2) cj Topic in Document Warranty, software support, response/repair time Passage in Document Lot 1, page 4 and 5 Warranty for each item Tenderer’s Question 1. Which of the two Response/Repair times is the more accurate: “maximum response time of 1 business day and maximum time for repair of 3 business days or the table given on page 5 of “Technical Specifications + Technical Offer”? 2. Annex II & III, Page 4. On-site warranty for hardware and software. There is generally no warranty on software. Please clarify your position. Answer 1. Maximum response time of 1 business day and maximum time for repair of 3 business days applies to all items, except for the CPPNB - Item 1.19 where, in addition, in case of Catastrophic failure whereby the CPPNB is unable to support business processes, maximum response time of 2 hours
Tenderer’s Question It is expected that a project of this magnitude would require project management services. We wish to propose these services, would it be something that the Secretariat would consider? Answer The services for project management will be provided by the consultant retained for the purpose, as part of the contract. Clarification 62: Tenderer’s Question Are part lots allowed? For instance if we were use Lot 1 as an example, could we tender for Items 1.1 to 1.17 and omit 1.18 and 1.19? Answer Bidding for partial lots is not permitted. Tenderers must bid for all items within a lot. (Please set point 7.2 of the Instructions to Tenderers). Clarification 63: Tenderer’s Question ANNEXIV: Budget Breakdown We understand that items presented under the “Total” row of the Budget Breakdown table do not participate in the total price that will be used for the evaluation of the tender. As presented in the tender documents, spare parts and consumables are in this category. What does CARICOM require in the third reference to “annex including unit prices” in the table Budget Breakdown of Annex IV for Lot 1? Can you give examples Answer While tenderers are expected to use their professional experience in matters of this nature, an annex detailing each spare part and consumable recommended can be presented as a separate sheet. The Annex IV Budget Breakdown will give a summary of the total cost for spare parts and consumables. Clarification 64: Tenderer’s Question ANNEX IV: Budget Breakdown Please define other services for Lot 1 Are services such as the following considered “Other Services” for Lot 1 (we also refer to Annex II and III- Technical Specifications pages 3-4? -Set up of Infrastructure -Delivery and Installation of HW -Development and Installation of SW - Testing and fine-tuning -Development of national notice boards - Interoperability with existing platforms Should bidders provide a separate item per each one of the “other service” or does CARICOM require a single lump sum quotation for the entire set of “other services” for Lot 1? Answer A single quotation for other services should be presented.