Action Item Description Action by Status Update 24/10 – 02 Refine the generation of the to ensure they include all incidents that have been raised plus queries or service requests. Craig Woodburn Martin Mane Closed 21 November 2017: We have made some changes to the incident lists and every incident that has been prioritised by your account manager should be included. The latest version will be published shortly and then every fortnight into the future. 7 November 2017 (out of session): The scope of the report has been expanded to include more incidents. 26/09 – 03 Update the page to ensure DSPs have visibility of the current issues. Craig Woodburn Martin Mane Closed 24 October 2017: The page was updated on 20 October 2017. 26/09 – 02 Explore the difference between VR.ATO.IITR.600015 and the corresponding ELS edit, and work with DSPs to determine a viable release date for PROD. Craig Woodburn Doipayon Halder Joe Maxymenko Closed 20 October 2017 (out of session): Discussed with DSPs following the last roundtable meeting and post-ABSIA meeting in Brisbane. Notification to all DSPs via the SIPO newsletter and details posted on . The change went into EVTE on 12 October 2017 and the PROD change is scheduled for 4 November 2017. Specifications are available on Let’s Talk and the SBR website. 12/09 – 01 The ATO to work out how we can best notify DSPs of functional issues within our current framework and seek feedback from a small group of DSPs before returning to the roundtable with a proposed solution. Craig Woodburn Deanne McPaul Martin Mane Closed 20 November 2017: We will notify you of functional issues and keep you up to date with progress via the page. 26 September 2017: Craig, Deanne and Martin had a meeting last week and are working on a proposed approach that will be brought back to this group. 12 September 2017: If you have any suggestions or would like to be included in our discussions, please email .
series of animated videos. The video will be the first in a series of messages that is intended to explain the differences between ELS and PLS, and outline the benefits of using PLS. 14/11 – 04 Investigate the possibility of agents accessing a secure mailbox for communicating with the ATO and their clients through the portal and/or their software. Source: Future of the Tax Profession Working Group (Chris Thorne). Chris Thorne Closed 26 April 2017: The ATO advised that we are aware that there is a requirement to do this, however due to other priorities this will designed or actioned until post TT17 delivery. 11 April 2017: A ticket will be raised and the possibility of providing a secure mailbox through PLS software will be investigated, but delivery is not expected before TT releases. 29 November 2016: Software developers noted that a decision on this was up to agents and not developers. See follow up action item #29/11 – 02. ATO (Michael Job and Gary Warne) to check if agents’ accessing a secure mailbox is still important to agents. 13 December 2016: No update – pending result of action item #29/11 – 02. August 2016: The ATO is considering options around how this might be developed and delivered, and will be involving practitioners and software providers in the future. This will not be progressed further until the consideration is complete (update provided by Colin Walker). 14/11 – 05 Create software based case studies of PLS users (to challenge negative perceptions of PLS by exposing the real experience of agents already using SBR enabled software i.e. highlight good experiences to assist in building confidence in PLS for both agents and Lesley Slevin (Future of the Tax Profession Working Group) Closed 28 November 2016: Based on feedback from practitioners and developers, ATO is aiming to avoid promoting features that are specific to individual software, and as such, do not believe that case studies would be an appropriate communication product at this time. We will continue to promote the benefits of PLS and real