Acronyms ADF Australian Defence Force HRIS Resource Information System AEDP Assurance and Excellence Development Program ICT Information and Communications Technology AFAC Australasian Fire and Emergency Service Authorities Council IGEM Inspector-General Emergency Management BCC Brisbane City Council LGAQ Local Government Association of Queensland CCC Crime and Corruption Commission MOU Memorandum of Understanding CEO Chief Executive Officer PDP Performance and Development Planning CRM Customer Relationship Management PSBA Public Safety Business Agency DCCSDS Department of Communities, Safety and Disability Services QAO Queensland Office DILGP Department of Infrastructure, Local Government and Planning QFES Queensland Fire and Emergency Services DFV Domestic and Family Violence QH Queensland Health DMO Disaster Management Officer QPS Queensland Police Service DTMR Department of Transport and Main QRA Queensland Reconstruction Authority EMC Emergency Management Committee QUT Queensland University of Technology FTE Full time equivalent RFS Rural Fire Service GST Goods and services tax SDS Service Delivery Statement HR Resource SES State Emergency Service
Letter of compliance A letter of compliance from the accountable officer to the Minister ARRs – section 7 ii Accessibility Table of contents Acronyms and Glossary ARRs – section 9.1 1 59-60 Public availability ARRs – section 9.2 i Interpreter service statement Queensland Government Language Services Policy ARRs – section 9.3 i Copyright notice Copyright Act 1968 ARRs – section 9.4 i Information Licensing QGEA – Information Licensing ARRs – section 9.5 i General information Introductory information ARRs – section 10.1 4-17 Agency role and main functions ARRs – section 10.2 4, 11-17 + 63 Operating environment ARRs – section 10.3 14-16 Non-financial performance Government’s objectives for the community ARRs – section 11.1 13 Other whole-of-government plans/specific initiatives ARRs – section 11.2 21-29 Agency objectives and performance indicators ARRs – section 11.3 21-29 Agency service areas and service standards ARRs – section 11.4 20 Financial performance Summary of financial performance ARRs – section 12.1 18-19 Governance – management and structure Organisational structure ARRs – section 13.1 17 Executive management ARRs – section 13.2 30-33 Government bodies (statutory bodies and other entities) ARRs – section 13.3 N/A Public Sector Ethics Act 1994 Public Sector Ethics Act 1994 ARRs – section 13.4 34 Queensland public service values ARRs – section 13.5 15 Compliance checklist
Governance – risk management and accountability Risk management ARRs – section 14.1 9-10 35-37 Audit committee ARRs – section 14.2 9-10 Internal audit ARRs – section 14.3 36 External Scrutiny ARRs – section 14.4 35 Information systems and recordkeeping ARRs – section 14.5 36 Governance – human resources Workforce planning and performance ARRs – section 15.1 38-40 retirement, redundancy and retrenchment Directive No. 11/12 Early Retirement, Redundancy and Retrenchment ARRs 15.2 40 Open data Statement advising publication of information ARRs – section 16 1 Consultancies ARRs – section 33.1 1 Overseas travel ARRs – section 33.2 1 Queensland Language Services Policy ARRs – section 33.3 1 Financial statements Certification of financial statements FAA – section 62 FPMS – sections 42, 43 and 50 ARRs – section 17.1 56 Independent Auditor’s Report FAA – section 62 FPMS – section 50 ARRs – section 18.2 57-58 FAA Financial Accountability Act 2009 FPMS Financial and Performance Management Standard 2009 ARR Annual report requirements for Queensland Government agencies QGEA Queensland Government Enterprise Architecture