improvement will be identified and addressed at the earliest opportunity Establish SEND Accountability Forum (SAF) and reporting process into the Children’s Services Improvement Board March 2018 Completed. SAF has replaced the previous SEND Board and has been meeting monthly since March 2018 Review effectiveness of new governance arrangements July 2018 Review of new governance arrangements planned for July 18 The effectiveness of governance of improvement activity will be assessed by the Children’s Services Improvement Board to confirm if progress on implementing improvements is on track and outcomes for children and young people are improving 1.2 Chair - SEND Accountability Forum (SAF) SEND improvement action, strategic planning and review is in place with identified leads overseeing the workstreams/projects to ensure progress and delivery of improvement. (workstreams listed in Appendix 1) SEND stakeholder meeting (including parents) held to determine priorities in line with SEND reforms, SEND Strategy, progress to date and areas identified in the Ofsted/ CQC Inspection January 2018 Completed Effective engagement with full range of stakeholders, including parents and children and young people to take the Improvement Plan forward Develop SEND Improvement Plan January to March 2018 Reported to April Children’s Services Improvement Board Effective governance and planning and review processes are in place to drive the Improvement Plan, monitor progress and measure impact Confirm workstreams/projects and March 2018 Completed. 9 workstreams
through workstream performance measures to ensure improved outcomes for children, young people and families Regular attendance of appropriate professionals at relevant groups ensures better integration of services across health, education and social care. The input from appropriate partner representation (including parents and carers) on workstreams results in effective partnership working leading to improved outcomes Parents and young people are involved in driving improvement, shaping services and will feedback on the quality, effectiveness and impact of services used to make further improvements sponsors/leads and develop a forward plan for reporting into the SEND Accountability Forum confirmed each with a clear lead who is a member of SAF Finalise Programme and Project Plans with performance measures to provide a robust planning, reporting and accountability framework for the work underway May 2018 March 2018 - broad programme plan in place Workstream leads are leading activity to deliver against workstream plans that feed into the overall Improvement Plan All workstream/ project plans to be completed by May 2018 SEND Data Dashboard to review impact agreed April 2018 Project plans and progress against key milestones and performance measures reviewed at each SAF meeting Review of SEND Strategy to be completed following event in September 2018 October 2018 Multi-agency event will inform priorities for annual Improvement Plan Multi-agency stakeholder September 2018 In response to
Learning is shared across the partnership and used to contribute to continuous improvement 1.4 Head of Children, Young People and Maternity CCG Ensure DMO and DCO roles are in place Recruit to vacant DCO post and DCO in place May 2018 Start date 14th May 2018 Sufficient capacity is in place to fulfil the CCG requirements of the SEND Code of Practice. The DMO/DCO will provide clinical and professional strategic leadership and expertise in matters related to SEND for the local area partnership and the SAF. They will support the development of services for children and young people with SEND and improve the quality of health input into the EHC pathway Strengthen the role of DMO through existing community paediatric medical service contract April 2018 DMO x 2 PA’s per week in place 1.5 Director of Children, Young People and Family Services, Hull City Council Corporate support for additional resources agreed and existing key vacancies recruited to Additional resources identified January 2017 Resources of £300k agreed. Additional resources and capacity in place to ensure support for improvement pace and quality. Capacity in place to ensure SEN sufficiency/high needs Recruitment undertaken and additional resources in place: External support for High Needs Review March 2018 Complete Additional strategic capacity to support SEN January 2018 Complete
review is undertaken Enhanced leadership and management in place to promote service development Increased EP and SW capacity for statutory advice for EHCPs to be completed within timescales to enable needs to be identified and met in timely manner ‘Grow your own’ approach to increasing EP capacity to address recruitment challenge Increased EP core offer to schools (more visits made) and additional Early Years SENCO capacity will support early identification and intervention Resources are appropriately targeted to improve the quality of Team Appointment to Principal Educational Psychologist February 18 Complete Additional interim EP support/capacity as required to support statutory deadlines January 18 Complete Agreement to additional fixed term Assistant EP role April 2018 Complete Agreed appointment of 3 trainee EPs to vacancies once training completed April 2018 To be in place October 2018 and September 2019 Appointment to SEN Team Leader post January 2018 Complete 12 months ‘acting up’ arrangement in place, providing continuity Additional capacity in SEN Team at SEN Case Worker level (Grade 6) of 1.19 FTE and SEN Case Co-ordinator (Grade 4) of 1.65 FTE Interviews - April 2018 Offers made to successful applicants Additional external capacity at SEN Case Worker level, prior to recruiting to the increased establishment January 2018 Complete Additional external support for Quality Assurance of EHCP Support extended to August 2018 Complete
Performance measures, Quality Assurance process and parental feedback will identify if the above outcomes are being met and shape changes needed to achieve further improvement Combining EHCP, CIN, LAC and CP reviews wherever possible will reduce the number of meetings that children & young people, parents and carers need to attend. Priority is LAC and EHCP reviews to be integrated with a target of 50% in 2018/19 academic year) pathway is agreed Develop a quality assurance framework and process for ensuring quality of EHCP planning and review process September 2018 April 2018 – audit tool and processes in other LAs are being evaluated Align review processes for EHC, CIN and LAC plans From September 2018 April 2018 – The agreed SW secondment will support the development of a local model
for the benefit of their community There is an increase in the number of parents and young people involved in shaping and reviewing the development of strategy and services Local Charter in place that outlines key agreed principles of cooperation Parents and young people build their confidence and self-esteem to and support others to become involved to widen engagement. Parents Forum representative is a member of the SAF and has been actively involved in plans to address inspection outcomes since October 17 March 2018 In place “Contact” engaged to lead the development of a co-production model with Parents Forum and SAF members April 2018 Joint development session held on 27th April Develop a Charter with the Parents Forum to identify how services and parents and families will work together to improve outcomes June 2018 The Charter will begin to be developed at the development session on 27th April Support and develop the engagement of young people with SEND across the city and nationally Ongoing January 2018 - KIDS - Young Person’s Engagement Coordinator recruited Disabled young people involved in campaign re: bullying as part of the HeadStart project Disabled young people’s representative on the Youth Parliament Young people actively involved in shaping Early Help services, in
Parents of young children are empowered and informed about services so that additional needs are identified and supported early Protocol in place that ensures early planning between adult and children’s services for those young people with the most complex needs who will need ongoing support, to ensure a smooth transition to adulthood Early Years Parents Group in place supported by SEN Early Years team January 2018 and ongoing Monthly support group, 6 members at present and recruitment strategy underway Parents represented on Transition to Adulthood Workstream Group and protocol developed in partnership with parents (See also section 3.6 for further actions and outcomes in respect of Transition to Adulthood) Ongoing Meetings are in place which have developed the protocol 2.3 Assistant City Manager Safeguarding and Children’s Disability Services/Parents Forum rep Develop, maintain promote and review the Local Offer website, ensure parents and young people are aware of it and provide information in a variety of formats that are comprehensive, accessible and up-to-date Additional resource identified to support with marketing and communicating the Local Offer April 2018 Funding agreed, and additional support commissioned via the Marketing Team Young people with SEND and their families have appropriate information and advice provided at every stage of a child’s life and development Meaningful usage of the Local Offer will increase as will parent and young person satisfaction with the information available (identified through feedback) Marketing and Communication Plan is developed and put in place - including engaging professionals in promoting the Local Offer June 2018 Additional resource to develop this has been secured Annual SEND Information Day is held in partnership with the Parents Forum to inform families in the local area of the Local Offer and services available To be confirmed
There will be an increase in the number of families accessing information and their awareness and understanding of local processes and services will improve leading to greater empowerment. This will be measured by an increase in access to the Local Offer website, Facebook and Twitter sites April 2018: Twitter - 238 Facebook - 177 Target to reach 500 followers on both platforms by September 2018 Local Offer – increase from 439 in Oct 2017 to 576 in Jan 2018 and 450 in Feb 2018 - Target to increase to average users of 650 per month by September 2018 People contacting Hull City Council for SEND information will be given correct information and advice. Identify software solutions and improvements to increase content and functionality of the ‘Local Offer website’, (particularly the SEARCH function) and develop a professionals section August 2018 Work ongoing with web developers Public Consulting Group (PCG) to develop the site and act on parental feedback Search function now brings up relevant results first Photographs of local children included on the site following feedback from consultation with young people. Publish quarterly bulletin with information about services, processes, celebrating success etc. Quarterly since July 2017 and ongoing January and April 2018 bulletin published. Further bulletins are planned for July and October 2018 Improve mechanisms for dissemination of information The website is now a ‘top task’ on the HCC website under ‘Children and Families’ section. All call centre staff are fully briefed on the Local Offer Local Offer
Call centre staff are knowledgeable on the Local Offer and provide effective information and sign posting. Feedback will be sought and summarised in the annual review of the Local Offer Feedback in the annual review and ongoing consultation from children, young people and families will confirm that information on services is easily accessed and understood. Feedback from children, young people and families influences the future shape of the Local Offer. Young people with SEND and their families are informed about processes and services which meet their needs in a timely way. information is on the A-Z and now included in the microsite training for HCC staff Facebook page in place Twitter page in place Ensure annual review of the Local Offer takes place and use ongoing feedback to review each section of the website and links to other sites December 2018 Last review December 2017. Feedback has been used to inform future plans as detailed above Work with Hull College students to improve the presentation of the website Ongoing Continue to gain feedback from young people via consultation in special schools, the Young People’s Engagement Group and via online surveys Annually Consultation with Special Schools and Young People’s Engagement Group is undertaken annually in terms of the Local Offer website as a whole, however we will consult through Special Schools on specific pieces of work on the site
Key areas of service development are taken forward through a project management approach with defined measures used to benchmark, target and track progress and drive improvement. SAF monitoring identifies early any areas requiring further attention/improvement. Action is taken to address areas of poor performance and then reviewed to assess impact Service improvement leads to improved provision and outcomes Priority areas formalised using a Programme and Project management approach to support planning and review. Implementation plan is being delivered through 9 workstreams (For Engagement and Information, see section 2 above) May 2018 March 2018 - broad programme plan in place All workstream/project plans to be completed by May 2018 Outcomes based performance management framework in place (See 1.3) to provide understanding of current performance and where action needs to be taken to improve outcomes in the future To commence June 2018 This is being developed as workstreams agree their performance measures 3.2 Principal Educational Phycologist Workforce Development Progress a multi-agency workforce development plan that addresses the professional development needs across the partnership in respect of SEND Half termly SENCO meetings are held with the local authority for primary and secondary schools. Termly cluster meetings held with PVI early years settings, In place Meetings in the summer term 2018 will identify priority areas for the next academic year and will include training on outcomes and of EHC plans and reviews. Other items identified are Professionals working with children and young people with SEND and their families have the skills and knowledge they need to ensure that they work together effectively to identify and meet needs and improve outcomes
Leaders, centrally based SEND Officers, Health, Early Help and Social Workers have an increased understanding of the requirements of the SEND reforms and 0-25 years SEND Code of Practice 2015. There is an improvement in the quality of the EHC assessment and review process, plans are outcome focused and personalised and this is evidenced though the audit process and feedback from parents and young people Reduction in complaints Evidence of greater in the EHC process workforce development for SEND in respect of early help and social care take place Autumn 2018 DCO leads on workforce development for Health professionals Recruitment complete, in post May 2018. Activity underway through cover from role. Ensure training and development plan is in place including learning sets for the SEN Team From June 2018 Monthly learning sets were previously in place but need to be re-established now the transition reviews have all been completed 3.3 Standards and Improvement Officer Early Years Lead LA / Assistant Early identification and Notification Develop processes, pathways and provision to enable services, schools Monthly consultation and development meetings in place for early years providers In place Monthly meetings in place. Summer term 2018 - group is identifying training needs for early years Early years settings are supported to identify and meet needs of children Effective transition from
City Manager for Early Help and settings to identify and meet the needs of children and families with SEND settings to support them to identify and meet needs early years settings to school - routine feedback from parents and professionals is used to further improve outcomes. Improved access to funding and education provision Children with developmental delay will be highlighted and interventions put in place from early years Improved timeliness of identification and notification of SEND between health and the local authority Process in place to ensure that concerns identified at the development assessment (ASQ3) are passed onto the early years SEN Team March 18 In place for March 18 in respect of communication and language. 12 children referred to date. Children not known to early years settings are then supported to access a placement. Those known are reviewed to ensure all support is in place Training sessions arranged for Early Years SEN team in May 2018 to develop understanding of ASQ3 Health links meeting to coordinate integrated assessment and care planning across key health services and supported by DCO February 18 Meetings in place Development of robust process and guidance for early identification and notification of children and young people with June 2018 DCO to lead when in post (May 2018)
families with SEND accessing support from Children’s Centres in order to meet their needs for community support, information, parenting support and early years provision (320 families accessing services 1.10.17 to 27.4.18)rom om Children’s needs are consistently and effectively identified and met in local schools and settings There is an improvement in the attainment of pupils with SEN Effective SEN Support Plans are in place and reviewed There is a decrease in the number of pupils with SEN who are excluded ‘Team around the Family’ approaches: Children’s Centres are aware of the children with SEND in their localities and appropriate services are available to them March 2018 Monitoring of numbers of families with SEND accessing Children Centre services is in place and to ensure they are supporting families in the area to access relevant services: Additional support into early years settings by Area SENCOs in order to identify and meet needs in the early years September 2018 April 2018 - additional support agreed Local Authority in partnership with Headteachers and SENCOs develop a standard audit tool to support self-evaluation of Special Educational Needs provision Autumn Term 2018 SENCO working group has been identified to take this forward – including the development of a SEN profile for all schools. with SENCOs Year on year collection of assessments for all pupil with special educational needs in the city – to inform an analysis of year on year progress To commence Academic Year 2018/2019 Plans are underway to consult with primary and secondary leaders – Summer 2018
There is increased take up of the EP core and traded offer Appropriate requests for special school places Requests for statutory assessment evidence an effective graduated response Families report their needs are more effectively met and processes are coordinated Parents have an improved understanding of how to support their child/young person and can work effectively with the school to develop consistency between school to home settings There is an increase in the number of CYP with additional needs and their families accessing HeadStart Hull services and who report improved The EP offer to schools is communicated on an ongoing basis and consultation sessions with schools are reviewed to ensure maximum uptake. Focus group with SENCOs to and develop communication strategy September 2018 Consultation meetings in place, aim is to increase uptake The specialist teaching offer is reviewed to ensure resources are focused effectively on early identification July 2018 HeadStart Hull works with schools across the city at primary and secondary level including special schools to support them to develop a whole school approach to emotional wellbeing. Available from 2017 Each school has a named HeadStart Hull schools policy and practice officer who works with staff in the school and provides support to develop and embed systems which meet the needs of their schools cohort Support in implementing PSHE on emotional health - mainstream schools have adopted the Jigsaw PSHE pack which currently covers key
emotional wellbeing Parents are more confident and aware of their children’s capabilities and how to support them, leading to fewer children and young people to require formal diagnosis September 2018 - Targeted 3 year programme of parenting support for parents with CYP SEND to be in partnership with the CCG stage 1 and 2 but will roll out to cover key stage 3 and 4 from September 2018. Special schools are testing these standard packs and using them as appropriate Support in developing a whole school approach to emotional health – schools are embarking on this which will support them to evidence that they meet the Department of Education’s criteria for an emotionally healthy school Turn to us is a lunchtime drop in run by youth workers where young people can chat about worries and concerns without the need for referral. These are
run in all mainstream secondary schools. 3.4 Head, Integrated Physical and Sensory Service/ Early Years SEND (specialist services) LA Education, Health and Care Plans – processes and Pathways Improve the quality of the Education, Health and Care assessment, planning and review process Review the EHC needs assessment pathway in partnership with parents, young people and key stakeholders April to September 2018 April 2018 - survey to establish views of parents EHCPs will reflect accurately the identified needs of the child/young person and the provision that will meet those needs in order to maximise progress and improve outcomes Improved quality of EHCP through assessment and review process, plans are outcome focused and personalised and this is evidenced through the audit process and feedback from parents and young people Review the EHCP documentation in partnership with parents, young people and key stakeholders April to September 2018 April 2018 – priority is review of the Request for Assessment documentation to support effective evidence of assess, plan, do, review process and outcomes Improve the quality of advice received from professionals contributing to EHCPs Ongoing DCO to be in place May 2018 will lead on quality of advice from health professionals
3.5 Assistant City Manager (Education) and Head Teacher Virtual School for Looked After Children /Interim SEN Manager Vulnerable groups in Education Improve the quality and sufficiency of SEND education provision and services, challenge persistent absence and minimise escalation of events towards possible exclusion SEND items addressed at half termly cross phase meetings with school leaders Ongoing Standing item at meetings Reduced exclusions, increased attendance and fewer families opting for home education due to concerns with education provision – monitored via outcomes based performance management framework A range of outreach support services are available to schools and settings to support the inclusion of pupils in a mainstream setting Strategic place planning ensures sufficient capacity and an increased range for pupils who need specialist provision Reduction in complaints Collect and analyse absence and exclusion data to underpin development of an Inclusion Strategy in partnership with schools, families and other stakeholders September 2018 April 2018 – weekly meetings in place between SEN team and Inclusion Officer to promote proactive planning and early intervention for YP at risk of exclusion Ensure there is a full range of outreach support services available to schools and settings and define the core and traded offer Autumn Term 2018 Develop SEN Sufficiency Strategy using data on current and predicted future need for specialist provision April to October 2018 April 2018 – Work underway with Headteachers to ensure a place to meet each child’s needs for September 2018. Addressed through development of two resource bases
and Tribunals Schools and families report the appropriate support and advice is available to identify and meet needs and support a graduated response Secondary leaders and SENCO’s given early notification of prevalence of SEN, including ‘primary need’ of new admissions to enable effective transition to secondary provision attached to mainstream provision in partnership with special schools Establish primary – secondary transition working group September 2018 April 2017, initial discussions with Headteachers and SENCOs. Profile of Year 7 2018/ 2019 under construction 3.6 Assistant City Manager for Adult Services Transition to adulthood Improve the process, pathways and services that support the transition to adulthood Implementation of the Transition to Adulthood Protocol Protocol to finalised and from May 2018 Strategic group in place which has been developing the Transition Protocol between Adult’s Services and Children’s Services Final draft of the protocol has been agreed. A communication strategy is being developed and training will be undertaken in July 2018 Families are aware at an early stage of the services and support available in adult services. Feedback will be sought from families each year from school leaver cohort Adult’s Services receive early notification of young people’s needs to enable effective planning and commissioning with children’s services. Protocol in place that ensures early planning between Adult’s and
Transition Operational Group in place to overview young people with SEND from Year 9 and highlight complex cases to ensure effective transition planning take place All learners with SEND are allocated key workers who attend annual reviews from year 9 onwards to bring focus on transition to adulthood Children’s Services for those young people with the most complex needs who will need ongoing support, to ensure a smooth transition to adulthood More young people with SEND are able to access supported internships and preparation for employment opportunities Joint working with East Riding of Yorkshire Council to make best use of DfE SEND Preparation for Employment Grant April 2018 April 2018 - Supported Internship Forum in place 3.7 Interim SEN Manager Transport Children’s safety on LA commissioned transport is addressed and independent travel is promoted Refine current monitoring systems for transport efficiency, safety and effectiveness July 2018 March 2018 - review of current commissioned service and delivery requirements to include risk assessment / safety and value for money Children and young people travel with a care plan and transport staff are suitably trained. Children’s safety is evidenced and prioritised through appropriate risk
Young people’s independence will be supported as part of their transition to adulthood Audit of training and DBS checks undertaken and appropriate training/checks undertaken where gaps are identified May 2018 April 2018 -, all drivers and passenger assistants have up to date DBS checks Process for ID badges to be put in place, all drivers and escorts to have appropriate ID badges May 2018 April 2018 - all drivers and passenger assistants have appropriate identification badges Develop online portal to support transport scheduling and enhance parental voice / choice July 2018 Formalise feedback arrangements and dialogue with parents/carers July 2018 Develop opportunities for independent travel September 2018 April 2018 – independent travel is part of the curriculum in special schools
4. There is an effective strategy in place for jointly commissioning services across education, health and social care. (The SEND Engagement and Feedback Strategy will ensure all areas of improvement are informed by Parents and Young People) Objective Actions By When Progress Outcome and impact 4.1 Director Children, Young People and Family Services and Director of Integrated Commissioning There is improved local governance and clear, joint accountability arrangements in place for commissioning services Review current agreements for joint commissioning with a specific focus on governance and accountability. October 2018 SEND joint commissioning priorities reviewed at the integrated commissioning board. Strategic objectives specific to children and family services, including SEND, added to CCG Board Assurance Framework for 2018/19 HCC and Hull CCG deliver integrated support that improves children and young people’s outcomes. Feedback from children, young people and families indicates that they experience a co-ordinated response 4.2 Director Children, Young People and Family Services/Director In driving the Joint Strategic Needs Assessment and Joint Health and Wellbeing Strategy, whole population data will be used to inform Children’s Services Improvement Board will feedback to the Health and Wellbeing Board from evidence and data received from SAF on September 2018 All decisions will be evidence-based, and data driven reflecting the needs of the whole population now and known potential
transparent and understood by parents so they are aware how to access services Short Breaks Strategy outlines how services in the local area will meet need. Completed local needs analysis engagement re: Short Breaks Eligibility Criteria and thresholds to be published on the Local Offer July 2018 4.5 Head of NHS Funded Care CCG Develop a local Integrated Personal Budget Policy for all ages with clear guidance for children, young people and transition. The policy will be aligned to the EHC planning processes. Alignment of personal budget protocols for health, education and social care December 2018 There is a plan in place agreed by the strategic NHS Funded Care Steering Group. Awaiting recruitment of the personalisation lead Children, young people and their parents/carers are supported in understanding the choices they have regarding personal budgets as part of their assessment and care planning processes. They are actively supported to access and manage their personal budget in accordance with their care and support plan including EHCP. Children and their parents NHS funded care workstream in place feeding into Eligibility Criteria workstream within the multiagency short breaks review September 2018 Task and finish group in place and meeting regularly
report positive experience and their outcomes are met by a range of flexible services to meet assessed and identified need. There is evidence of increased uptake of personal budgets and the impact and outcomes for children and their families, and this is monitored through the SAF. Increased choice for children, young people and parents. Appointment of the Personalisation Lead working across health and social care commissioning for adults and children/young people September 2018 Job description and person specification agreed and in job evaluation process Personal Budget information available on the CCG and local authority websites and the local offer (including personal health budgets) September 2018 Awaiting recruitment of the personalisation lead Review of the direct payment support services (all ages) as part of the joint commissioning intentions April 2019 Awaiting recruitment of the personalisation lead 4.6 Head of Mental Health and Vulnerable People CCG Reduce the current long waits for assessment, diagnosis and interventions for children and young people, including those who require assessment for Autism by the Children and Young People’s Emotional Well-being and Mental Health Service. Develop an enhanced service model based on additional investment which Further to a ‘Deep Dive’ into local Autism Service, Hull CCG is working with Humber Foundation Trust to revise the service model April 2019 A draft revised service model has now been developed and is included in a proposal to Hull CCG. The referral process will be clear and manageable through a single point of contact. Children and young people with identified symptoms of autism will have their assessment and outcome within clear agreed timescales aligned to the NHS Constitution. Pathways to be reviewed, and further developed, to support a clear and easy to navigate process for GP’s, Families May 2018 A new referral form has being developed for Hull Contact Point. The revised form has been through a period
high quality accessible and equitable service across the local area. All children and young people requiring SLT assessment and intervention(s) will be seen within 18 weeks of referral as per NHS Constitution. The service evidences progress and improvements through standard contracting arrangements. The SAF will also monitor and review progress and outcomes. Those working with children, young people and their families will understand the SLT referral pathway and have the confidence to provide appropriate support as part of the child’s care plan. There is evidence of improvement in children’s social and communication Development of service improvement plan to ensure the service is 18-week compliant May 2018 In progress Review and refresh of service specification to include service delivery model and clear pathways with a focus on joint commissioning with LA and schools December 2018 In progress Partnership workshop with key stakeholders (including Early Years and Schools) with a focus on service remodelling and workforce development needs September 2018 Planning in progress The CCG will work with Hull Parents Forum and other key stakeholders to identify parent focus groups ensuring parental involvement including in this work. December 2018 Initial contact made and focus group requirements to be clarified as part of the planning and delivery process