BEREAVEMENT CARE Medical Professional Development (A3882) IMPACT: - Improved person care through inter-disciplinary and cross sector educational resources to enhance care for the dying and bereaved. TARGET(S): - (1) A Scottish Grief and Bereavement Hub with closer links between end of life, palliative care and bereavement education, and (2) collaboration with the GMC, NHS Boards, higher education institutions, and the Scottish Government to inform and align bereavement educational packages. PERSON-CENTRED CARE NMAHP (A2542, A3143), Psychology (A4672) IMPACT: - Improved outcomes for people through post registration and postgraduate person-centred education and psychological interventions. TARGET(S): - (1) Two national learning sessions for the Person-centred Health and Care Collaborative plus of Care early adopter sites and ; (2) educational opportunities to support engagement with the third sector in partnership with the Scottish Council for Voluntary Organisations (SCVO); (3) multi-disciplinary training on psychological interventions in physical health for staff in primary and secondary care; (4) promotion of the stepped care approach to training and improved use of our Emotion Matters resource , our Psychological Interventions Team (PIT) and Motivational Interviewing e-learning; (5) an analysis of the use of our Emotion Matters resource by June 2015 and further promotion by September 2015; (6) small Tests of Change to using SWIFT assessments with primary care and oncology; (7) workshops on Implementation Science for 20 psychology trainers by May 2015 and a review of supervision and coaching; (8) a Practice Based Small Group Learning (PBSGL) module on Medically Unexplained Symptoms (MUS) evaluated in one NHS Board; (9) promotion of the online PESTO toolkit for primary care staff working with those who have MUS and an evaluation of MUS work for GP trainees, and (10) a minimum of one Developing Practice or AsSET training event in eight NHS Boards reaching 75 staff. develop educational opportunities to support engagement between NHSScotland and the Third Sector in partnership with SCVO and other Third Sector Intermediary bodies. EQUALITY, DIVERSITY AND PARTICIPATION (A4702), Workforce (A2502, A4764)
Organisational Performance Improvement We continue to identify efficiencies in order to avoid duplication and release resources to invest in service priorities. We will continue to work with colleagues across our organisation to enable investment in new areas while meeting the challenges of diminishing financial resources, and we continue to implement a range of organisational performance improvement programmes (OPIP), supported by a team to improve our efficiency and effectiveness. NHSScotland Improvement Priorities 2015/16 LDP Activities, Planned Impact and 2015/16 SMART Targets Health Inequalities and Prevention Antenatal and Years Care Safe Care Primary Care Integration FINANCE TRANSFORMATION Finance (A4249, A4246, A4248), Medical Directorate Operational Support (A4793, A4891) IMPACT: - A realigned corporate finance function with an internal shared service team supported by better integrated systems for financial decision making and control. TARGET(S): - (1) A new corporate finance team and operating model; (2) a review of current financial information and data collection systems; (3) quarterly NHS Board activity reports; (4) a mechanism to incorporate Turas trainee management system data into financial planning, forecasting and analysis; (5) a finance element of the new Digital service desk to deal with finance and procurement queries; (6) items caught in the PECOS/Cedar procurement and finance systems cleared within four working hours, and (7) weekly analysis reports on service delivery against standards to identify areas of concern. OPIP TEAM AND DIRECTORATE IMPROVEMENT TARGETS OPIP (A4303, A4302), Pharmacy (A3947), Medical Directorate Operational Support (A4792) IMPACT: - Improved organisational performance by supporting, monitoring and analysing directorate impact plans to improve processes and achieve efficiencies.