5 Ministry of Labour and Social Welfare 9 2.40% 6 Ministry of Foreign Affairs 9 2.40% 7 Ministry of Internal Affairs 8 2.13% 8 Ministry of Culture, Youth and Sports 7 1.87% 9 Ministry of Health 6 1.60 % 10 Ministry of Finance 5 1.33% 11 Ministry of Communities and Returns 3 0.80% 12 Ministry of Local Government Administration 3 0.80% 13 Ministry of Public Administration 2 0.53% 14 Administration of the OPM 2 0.53% 15 Ministry of Environment and Spatial Planning 2 0.53% 16 Ministry of Education, Science and Technology 2 0.53% 17 Ministry of Agriculture, Forestry and Rural Development 1 0.27% 18 Administration of the Office of the President 1 0.27% 19 Ministry of Economic Development 1 0.27% 20 Ministry of Diaspora 1 0.27% In 118 31.47% Fig. 6 Shows the percentage of complaints against decisions of employment authorities
Complaints filed against local administration (municipalities) Termination of employment Non-extension of contract Dispute of vacancy Material compensation Demotion Coefficient increase Disciplinary actions Changing of position Transfer Provision of full time working hours Performance evaluation Other Municipality of Skenderaj - - - 40 - - 1 - - - - - 41 Municipality of Lipjan 1 11 2 1 - 4 - - - - - - 19 Municipality of Gjilan 1 - 4 9 1 - 3 - - - - - 18 Municipality of Podujevo - 1 - 1 1 3 - - 7 - - - 13 Municipality of Vitia - 1 2 5 2 - 2 - - - 1 - 13 Municipality of Prishtina 2 - 4 2 1 1 1 - 1 - - - 12 Municipality of Kamenica - 1 3 - - - - 4 - - - - 8 Municipality of Rahovec 1 1 1 - 2 - 2 - - - - - 7 Municipality of Obiliq - - 1 - - - - 2 2 - - 1 6 Municipality of Vushtrri - - - 3 - - - - - - - - 3 Municipality of Klina - - -- 3 - - - - - - - - 3 Municipality of Ferizaj - - 1 1 - - - - - 1 - - 3 Municipality of Shterpce 3 - - - - - - - - - - - 3 Municipality of Suhareka - - 1 - - - 1 -- - - - - 2 Municipality of Mitrovica 1 - 1 - - - - - - -- - - 2 Municipality of Graqanica - 2 - - - - - - - - - - 2 Municipality of Gjakova - - 2 - - - - - - - -- - 2
Declared incompetent 35 9.16% Partially approved 16 4.19% Suspended 5 1.31% Procedure completed 3 0.79% Withdrawal of complaint 3 0.79% Rectification of decision 1 0.26% Total 382 99.99 % Fig. 15 Shows the manner of resolution of complaints, their number and percentage Employment authorities had legal obligation to enforce 382 decision issued by the Board. 98 were approved, 16 partially approved and 42 returned for re-examination, in total 156 decisions. Despite the fact that Board decisions are final in administrative procedure, based on above provided charts employment authorities failed to enforce 30 out of 156 decisions of the Board. Enforced decisions for 2012 The manner of taking enforcement decisions Enforced Decisions not enforced Decisions to be enforced Approved 81 17 98 Partially approved 10 6 16 Return for / Ex-officio 35 7 42 TOTAL 126 30 156 The above chart shows that 126 or 81% of decisions were enforced, whereas 30 or 19% of decisions were not enforced. Institutions that failed to enforce decisions Ministries No. of decisions not enforced Municipalities No. of decisions not enforced Independent Agencies No. of decisions not enforced
Ministry of Justice 1 Municipality of Podujevo 5 Kosovo Forestry Agency 2 Ministry of Education, Science and Technology 1 Municipality of Gjilan 7 Prishtina University 1 Ministry of Labour and Social Welfare 1 Municipality of Obiliq 2 Clinical University Centre of Kosovo 1 Ministry of Internal Affairs 1 Municipality of Skendera 2 Ministry of Agriculture, Forestry and Rural Development 1 Municipality of Rahovec 1 Ministry of Public Administration 1 Municipality of Lipjan 1 Municipality of Vushtrri 1 Municipality of Vitia 1 6 20 4 The above provided table shows that 30 Board decisions were not enforced COMPLAINTS RESOLVED DURING 2012 AND THE MANNER OF THEIR RESOLUTION During 2012 the Board has reviewed and took decisions in relation to 382 complaints, including complaints of the previous year. The manner of complaints settlement The Board resolved complaints in the following manner: approved, partially approved, rejected, dismissed, procedure completed, re-examination/ex-officio and suspended. Approved These are complaints filed by civil servants or applicants for employment in the civil service, which were approved by Board panels based on evidence and facts, thus annulling employment authorities’ decisions and obliging them to enforce them
individual professional development of civil servants. The Board to personnel managers to implement Regulation No. 03/2011 on files and the central register of civil servants and when carrying out recruitment to ensure data on the civil status and the criminal file of recruited candidates. Trainings and development of professional capacities During the monitoring of institutions, the Board has observed that the planning, program and strategy of civil servants training does not fulfil training needs and professional development of personnel. It is noted that employment authorities and KIPA have not conducted proper analysis for training needs of the civil staff, with trainings being carried out only formally and without ever conducting evaluation of training quality in order to find out the impact of trainings in capacity building of the civil servant and the institution in general. Based on data gathered during the visits and provided by institutions, in 2012 KIPA has trained 2227 civil servants through 101 training courses conducted in 274 training days. Gender structure of participants in training is as follow: 45.89% women, 53.66% men, 3.10% non-majority communities. Participation in trainings according to structures of functional categories of civil servants is as follows: senior managerial level 1.70%, managerial level 22.94%, professional level 65.64% and administrative-technical level 10.01%. Based on these data, it is observed that there is greater participation of men civil servants in trainings than women, rather small participation of members of communities; visibly greater participation of civil servants of professional level, a rather symbolical participation of senior managerial level in training poses concern because they have the role and responsibility to manage the resources of institutions and implement procedures, laws and principles. The Board has issued recommendations for all employment authorities to draft the training plan for enhancement of professional capacities for all civil servants, in accordance with Article 35 of the Law on the Civil Service of the Republic of Kosovo, by carrying out beforehand proper analysis of training needs of the civil staff. According to data obtained from central and local institutions, the Board concluded that in 2012 employment authorities implemented Board recommendations comparing to 2011, because there were positive actions taken by employment authorities in relation to implementation of civil service legislation of the Republic of Kosovo. There are concerns regarding human resources management by central and local institutions, non-implementation of a recruitment procedure based on merit in order to avoid possible political interferences. This is a task for the civil servants in senior
Kosovo, the Board has executed 97.29% of the planned budget. The budget executed in economic categories is as follows: 99.99% was spent on salaries and allowances. 90.77% of the planned budget for this category was spent in goods and services. 95.15% of the planned budget was spent in municipal expenses; Provided in tables, these data look as follows: No. Budgetary code Final budget Spent Unspent Provided in % 1 Salaries and allowances 152.007.00 € 151.993.70€ 13.30€ 99.99 2 Goods and services 61.365.00€ 55.700.78€ 5.664.22€ 90.77 3 Municipal expenditures 4.500.00€ 4.281.78€ 218.22€ 95.15 4 Capital expenditures 00 00 00 00 Total 217.872.00€ 211.976.26 5.895.74€ 97.29 COOPERATION During the reporting period, the Board has continued to further cultivate the spirit of good cooperation with local and international institutions and organizations. The Board enjoyed fruitful cooperation with the OSCE Mission in Kosovo and the Committee for Civil Service of the Republic of Albania. PROBLEMS AND DIFFICULTIES During the reporting period the Board was faced with the following problems and difficulties: Non-satisfactory level of enforcement of some Board decisions by some employment authorities despite the fact that they have legal obligation to do such a thing, but also the irresponsibility of some of main administrative officers and their superiors, who do not exercise responsibilities provided by law, in cases of failure to enforce Board decisions and recommendations, now determined by the Constitutional Court as well. Lack of adequate space (building) to exercise Board activity, despite efforts made in respective ministry. Consequently, the Board was unable to carry out