The Provider must also provide any other Reports that may reasonably be required by the Department, within the timeframes requested by the Department. The Provider must provide: all Reports in a form acceptable to the Department; and if, in the Department’s opinion, either the form or the content of a Report is not satisfactory, the Provider must submit a revised Report to the Department’s satisfaction within ten Business Days of Notice to the Provider from the Department to do so. Connections for Quality Indicators The Provider must report publicly against Connections for Quality Indicators in accordance with any Guidelines. Financial statements and guarantees Subject to clause 25.3, the Provider must, for the Term of this Deed, provide to the Department audited financial statements: within 20 Business Days of its annual general meeting, or where no annual general meeting is held, within 20 Business Days after the compilation of the financial statements; and no later than 120 Business Days after the end of its financial year. If the Provider is a Tendering Group or a partnership, then the Provider must provide one copy of the consolidated audited financial statements for the Tendering Group or partnership, if available, and individual annual audited financial statements for each member of the Tendering Group. If required by the Department, the Provider must provide to the Department: any other financial statements, in a form, with the content and at a frequency, as directed by the Department; and within 20 Business Days of the relevant direction by the Department, a financial guarantee in a form and in terms satisfactory to the Department. Section A2.5 – Assessment and management of Provider’s performance Evaluation activities The Provider agrees that: evaluation activities may be undertaken by the Department for the purposes of evaluating the Services, including the Provider’s performance, and may include, but are not limited to: the Department monitoring, measuring and evaluating the delivery of the Services by the Provider; the Provider’s Personnel and Subcontractors being interviewed by the Department or an independent evaluator nominated by the Department; and the Provider giving the Department or the Department’s evaluator access to its premises and Records in accordance with clause 40; and it will fully cooperate with the Department in relation to all such activities.
not destroy or otherwise dispose of Records created or maintained under clause 37.1, except in accordance with the relevant Records Management Instructions, or as otherwise directed by the Department; and provide a list to the Department of any Records that have been destroyed, as directed by the Department. Access by Participants and Employers to Records held by the Provider Subject to this clause 38, the Provider must allow Participants and Employers who are individuals to access Records that contain their own Personal Information, and provide them with copies of such Records if they require, except to the extent that Commonwealth legislation would, if the Records were in the possession of the Commonwealth, require or authorise the refusal of such access by the Commonwealth including Records of the type set out in clause 38.3. The Provider must, in providing access to the requested Records in accordance with clause 38.1: ensure that the relevant Participant or Employer requesting the access in clause 38.1 provides proof of identity before access is given to the requested Records; and notate the relevant files with details of the Records to which access was provided, the name of the person granted access and the date and time of such access. Where a Participant or an Employer requests access to records containing information falling within the following categories: records also containing information about another person; medical/psychiatric records (other than those actually supplied by the Participant or Employer, or where it is clear that the Participant has a copy or has previously sighted a copy of the records); psychological records; and information provided by other third parties, the request must be directed by the Provider to the Department for consideration. The Provider must comply with any direction given by the Department in relation to the provision, or refusal, of access to Records held by the Provider to a Participant or Employer. Access to documents for the purposes of the Freedom of Information Act 1982 (Cth) In this clause 39, ‘document’ has the same meaning as in the Freedom of Information Act 1982 (Cth). The Provider agrees that: where the Department has received a request for access to a document created by, or in the possession of the Provider, any Subcontractor or any Third Party IT Provider, the Department may, at any time, by Notice, require the Provider to provide the document to the Department and the Provider must, at no additional cost to the Department, promptly comply with the Notice; the Provider must assist the Department in respect of the Department’s obligations under the Freedom of Information Act 1982 (Cth), as required by the Department; and
32.21 GDV 2, 1 July 2016 GDV 6, 1 January 2018 Heading ‘Section A3.2 – Property rights’ GDV 1, 18 January 2016 33.4 GDV 1, 18 January 2016 Heading ‘Section A3.3 – Control of information’ GDV 1, 18 January 2016 35.1 GDV 1, 18 January 2016 GDV 7, 1 July 2018 35.2(c) to (l) 35.2(a) GDV 7, 1 July 2018 GDV 1, 18 January 2016 35.2(d)(i) GDV 2, 1 July 2016 35.2(j)(i), (ii) and (iii) GDV 1, 18 January 2016 35.3 to 35.5 Heading ‘Section A3.4 – Records management GDV 7, 1 July 2018 GDV 1, 18 January 2016 37.4(b)(i) GDV 1, 18 January 2016 37.6 Subheading ‘Recording’ GDV 1, 18 January 2016 37.7 GDV 1, 18 January 2016 39.2(a) GDV 1, 18 January 2016 40.1, (a)(i), (ii), (iv), b(i) and b(iii) GDV 1, 18 January 2016 Heading ‘Section A4.1 – Indemnity and insurance’ GDV 1, 18 January 2016 42.1, (d) GDV 1, 18 January 2016 42.12 GDV 1, 18 January 2016 43.3 GDV 2, 1 July 2016 44.1(a), (b) and (c) GDV 1, 18 January 2016 Heading ‘Section A4.2 – Changes in persons delivering Services’ GDV 1, 18 January 2016 45.2(ii) GDV 1, 18 January 2016 45.3(d) GDV 3, 5 December 2016 46.3 GDV 1, 18 January 2016
Heading ‘Section A4.3 – Resolving Problems’ GDV 1, 18 January 2016 52.2(c) GDV 1, 18 January 2016 53.1, (a) GDV 1, 18 January 2016 54.1(c) GDV 4, 1 April 2017 54.3(c) 56.1(d) to (h) GDV 1, 18 January 2016 GDV 7, 1 July 2018 Heading ‘Section A4.4 – Other matters’ GDV 1, 18 January 2016 58 Subheading ‘Indigenous Procurement Policy’ GDV 1, 18 January 2016 58.1 GDV 1, 18 January 2016 58.2 GDV 1, 18 January 2016 58.3 GDV 1, 18 January 2016 58.4 GDV 1, 18 January 2016 58.5 GDV 1, 18 January 2016 58.6 GDV 1, 18 January 2016 58.7 GDV 1, 18 January 2016 58.8 GDV 1, 18 January 2016 59.1(c) GDV 1, 18 January 2016 60.1 60.1(a) GDV 7, 1 July 2018 GDV 1, 18 January 2016 63.1 GDV 1, 18 January 2016 63.2 GDV 1, 18 January 2016 69.3 GDV 3, 5 December 2016 69.6(b), (c), (d), (e), (f) and (g) GDV 1, 18 January 2016 69.6(e)(i) GDV 4, 1 April 2017 70.4 GDV 1, 18 January 2016 Annexure A1 - Definitions Social Security Law definitions ‘4 Week Period’ GDV 7, 1 July 2018 GDV 1, 18 January 2016
’12 Week Period’ GDV 1, 18 January 2016 GDV 2, 1 July 2016 ’26 Week Period’ ‘Acceptable Reason’ GDV 1, 18 January 2016 GDV 7, 1 July 2018 ‘Access’ GDV 4, 1 April 2017 ‘Activity Host Organisation’ GDV 4, 1 April 2017 GDV 6, date the Department executed GDV6 GDV 7, 1 July 2018 ‘Activity Host Organisation Agreement’ ‘Appointment’ GDV 1, 18 January 2016 GDV 7, 1 July 2018 ‘Asset’ GDV 4, 1 April 2017 ‘Australian Equivalents to International Financial Reporting Standards’ or ‘AEIRFS’ GDV 1, 18 January 2016 Australian Information Commissioner GDV 7, 1 July 2018 ‘Australian JobSearch’ ‘Capability Assessment’ ‘Capability Interview’ ‘Capability Management Tool’ ‘Career Transition Assistance’ GDV 1, 18 January 2016 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 ‘Claims Processing Training’ GDV 1, 18 January 2016 ‘Commercially Viable’ GDV 1, 18 January 2016 ‘Commonwealth Coat of Arms’ GDV 2, 1 July 2016 ‘Community Action Group Activity’ GDV 1, 18 January 2016 ‘Community Development Programme’ GDV 1, 18 January 2016
‘Community Support Project’ GDV 1, 18 January 2016 ‘Complementary Placement’ GDV 3, 5 December 2016 ‘Complementary Service’ GDV 1, 18 January 2016 ‘Complete’ or ‘Completed’ ‘Comprehensive Compliance Assessment’ ‘Comprehensive Skills Assessment’ ‘Comprehensive Skills Assessment Work Order’ ‘CSA Amount’ ‘CTA Agreement’ ‘CTA Element’ ‘CTA Element Amount’ ‘CTA Eligible Participant’ ‘CTA Provider’ ‘CTA Trial’ ‘CTA Trial Region’ GDV 4, 1 April 2017 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 ‘Delegate’ GDV 1, 18 January 2016 GDV 2, 1 July 2016 ‘Department’s National Customer Service Line’ GDV 1, 18 January 2016 ‘Department’s Security Policies’ GDV 1, 18 January 2016 ‘DES Work for the Dole Payment’ GDV 4, 1 April 2017 ‘DHS’ GDV 1, 18 January 2016 ‘Direct Registration’ or ‘Directly Register’ GDV 3, 5 December 2016 ‘Drug Test Trial Participant’ GDV 6, 1 January 2018 ‘Drug Treatment’ GDV 6, 1 January 2018 ‘Education Outcome’ GDV 1, 18 January 2016
‘Harvest Crops’ GDV 4, 1 April 2017 ‘Harvest Employers’ GDV 4, 1 April 2017 ‘Harvest Information’ GDV 4, 1 April 2017 ‘Harvest Labour Hire Firm’ GDV 4, 1 April 2017 ‘Harvest Period’ GDV 4, 1 April 2017 ‘Harvest Vacancy’ GDV 4, 1 April 2017 ‘Harvest Work’ GDV 4, 1 April 2017 ‘Implementation and Outcome Report’ GDV 1, 18 January 2016 ‘Indigenous Enterprise’ GDV 1, 18 January 2016 ‘Indigenous Opportunities Policy Administrator’ or ‘IOP Administrator’ GDV 1, 18 January 2016 ‘Indigenous Opportunities Policy Guidelines; GDV 1, 18 January 2016 ‘Indigenous Outcomes Targets’ GDV 2, 1 July 2016 GDV 6, 1 January 2018 GDV 7, 1 July 2018 ‘Indigenous Training Employment and Supplier Plan’ or ‘ITES Plan’ GDV 1, 18 January 2016 ‘Individual Hosted Activity’ GDV 4, 1 April 2017 ‘jobactive Website’ GDV 1, 18 January 2016 GDV 3, 5 December 2016 ‘Job Plan’ GDV 1, 18 January 2016 GDV 2, 1 July 2016 ‘Job Referral’ ‘Job Search Requirement’ ‘Job Seeker Placement’ GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 1, 18 January 2016 ‘Job Seeker Placement Start Date’ GDV 1, 18 January 2016 GDV 5, 1 July 2017 GDV 7, 1 July 2018
‘Launch into Work’ GDV 6, date the Department executed GDV6 ‘Launch into Work Organisation’ GDV 6, date the Department executed GDV6 ‘Launch into Work Placement’ GDV 6, date the Department executed GDV6 ‘Lead Provider’ GDV 4, 1 April 2017 GDV 6, 1 January 2018 ‘LTU’ and ‘Indigenous Wage Subsidy GDV 1, 18 January 2016 GDV 3, 5 December 2016 ‘LTU Wage Subsidy Account’ GDV 1, 18 January 2016 ‘Modern Award’ ‘Mutual Obligation Requirement’ GDV 2, 1 July 2016 GDV 7, 1 July 2018 ‘National Minimum Wage’ GDV 2, 1 July 2016 ‘National Work Experience Programme’ GDV 1, 18 January 2016 GDV 7, 1 July 2018 ‘National Work Experience Programme Placement’ GDV 1, 18 January 2016 GDV 7, 1 July 2018 ‘NEIS Eligible’ GDV 3, 5 December 2016 ‘NEIS Fee’ GDV 2, 1 July 2016 ‘NEIS Key Performance Indicators’ or ‘NEIS KPIs’ GDV 1, 18 January 2016 ‘NEIS Participant Agreement (pre 1 July 2015)’ GDV 2, 1 July 2016 ‘NEIS Places’ GDV 1, 18 January 2016 ‘NEIS Prospective Participant’ GDV 3, 5 December 2016 ‘NEIS Services’ GDV 1, 18 January 2016 GDV 2, 1 July 2016 ‘NEIS Training’ GDV 1, 18 January 2016 GDV 2, 1 July 2016 ‘NEIS Transition Services’ GDV 2, 1 July 2016
‘Third Party System’ GDV 4, 1 April 2017 ‘Time to Work Employment Service’ GDV 6, 1 January 2018 ‘Time to Work Participant’ GDV 6, 1 January 2018 ‘Time to Work Provider’ GDV 6, 1 January 2018 ‘Training Block 1 Course’ GDV 4, 1 April 2017 ‘Training Block 2 Course’ GDV 4, 1 April 2017 ‘Transition Plan’ ‘Transition Services Panel Member’ GDV 6, 1 January 2018 GDV 7, 1 July 2018 ‘Transition to Work Participant’ GDV 1, 18 January 2016 ‘Transition to Work Provider’ GDV 1, 18 January 2016 ‘Transition to Work Service’ GDV 1, 18 January 2016 ‘Unpaid Work Experience Placement’ GDV 1, 18 January 2016 ‘Unsuitable’ GDV 1, 18 January 2016 GDV 2, 1 July 2016 ‘Vacancy’ GDV 1, 18 January 2016 GDV 5, 1 July 2017 GDV 4, 1 April 2017 ‘Valid Reason’ ‘Volunteer’ GDV 7, 1 July 2018 GDV 1, 18 January 2016 ‘Wage Subsidy’ GDV 1, 18 January 2016 GDV 3, 5 December 2016 ‘WHS Act’ GDV 3, 5 December 2016 ‘Work Experience (Other) Placement’ GDV 5, 1 July 2017 ‘Work for the Dole Coordinator’ GDV 2, 1 July 2016 GDV 6, 1 January 2018 ‘Work for the Dole Place’ GDV 4, 1 April 2017 ‘Work for the Dole Place Fee’ GDV 6, 1 January 2018
103.1(b) and (c) 103.2 GDV 7, 1 July 2018 GDV 3, 5 December 2016 Heading ‘Section B2.3 – Stream B (General) Participants and Stream C Participants’ GDV 1, 18 January 2016 104.1(f) and (g) 104.1(d), (e), (f) and (g) Subheading 105A ‘Stronger Transitions Eligible Participants’ 105A.1 to 105A.6 GDV 7, 1 July 2018 GDV 3, 5 December 2016 GDV 7, 1 July 2018 GDV 7, 1 July 2018 Heading Chapter B3 – Targeted Compliance Framework and Activities Chapter B3 Reader’s guide Heading ‘Section B3.1 – Mutual Obligation Requirements’ GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 1, 18 January 2016 GDV 7, 1 July 2018 Subheading 106 ‘Mutual Obligation Requirements - Generally’ 106.1 to 106.3 Subheading 106A ‘Personal responsibility and Monitoring’ 106A.1 – 106A.2 Subheading 106B ‘Active Management of Mutual Obligation Requirements’ 106B.1 Heading ‘Section B3.2 – Activities’ GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 7, 1 July 2018 GDV 1, 18 January 2016 107.1A GDV 3, 5 December 2016 107.4(b), (c) and (d) 107.4(e) GDV 4, 1 April 2017 GDV 7, 1 July 2018 107.5(c) GDV 1, 18 January 2016
Table and Note 1 Annexure B2, Table 3, Note to Table GDV 7, 1 July 2018 Table 4: LTU Wage Subsidy credits GDV 1, 18 January 2016 Heading ‘Employment Regions and Regional Loading’ and description below GDV 2, 1 July 2016 Table 4 – Employment Regions and Regional Loading GDV 2, 1 July 2016 Part C – New Enterprise Incentive Scheme Services 127.2 GDV 2, 1 July 2016 GDV 3, 5 December 2016 127.3 GDV 2, 1 July 2016 GDV 3, 5 December 2016 127.4 GDV 2, 1 July 2016 GDV 3, 5 December 2016 127.5 GDV 2, 1 July 2016 GDV 3, 5 December 2016 127.6 GDV 2, 1 July 2016 GDV 3, 5 December 2016 128.1 Subheading ‘Workshops & NEIS Training’ GDV 3, 5 December 2016 128.1(a) and (b) GDV 3, 5 December 2016 128.1A GDV 3, 5 December 2016 128.6(f) GDV 2, 1 July 2016 GDV 3, 5 December 2016 129.2 Subheading ‘Advising DHS and Other Providers’ GDV 3, 5 December 2016 129.2 GDV 2, 1 July 2016 GDV 3, 5 December 2016 130.1, (a) and (b) GDV 2, 1 July 2016