George Mason University Tool Continuous Quality Improvement Guide Manage change. George Mason University Tool Leading Change Manage change. Graduate School of Banking at Colorado (University of Colorado) Tool Organizational Culture Assessment Instrument Assess organizational culture. Health Services Research Tool The Quantitative Measurement of Organizational Culture in Health Care: A Review of the Available Instruments Assess organizational culture. Health Services Research and Development Service Department of Veterans Affairs Tool Organizational Change Primer Manage change.
Institute for Healthcare Improvement Tool Walk-Through Tool Walk-throughs enable providers to better understand the experience of care from the patient’s and family’s points of view by going through the experience themselves. This tool is most useful in answering question 1 in the Model for Improvement (What are we trying to accomplish?). Using the Walk-through tool can: Provide firsthand knowledge of what it is like to be a patient in an organization. Build the will and provide incentive for an organization to improve care and enhance the patient experience. Generate data that address the total experience of the patient, including direct observations as well as feelings such as frustration and fear. Generate ideas for process improvement and innovation. Imperial College London Tool Project Stakeholder Analysis Identify stakeholders and their interest in and influence over the innovation. Industrial Relations Victoria (Australia) Tool The High Performance Toolkit: Workplace Change Anticipate staff reactions to innovation. Institute of Behavioral Research, Texas Christian University Tool Organizational Readiness for Change Assess organizational climate and readiness for change. Kaiser Permanente Tool RE-AIM Planning Tool Plan for maintenance and sustainability. Mind Tools Tool Critical Path Analysis and PERT Charts Use critical path analysis and PERT charts. Mind Tools Tool Gantt Charts Use Gantt charts.
University of Nebraska Medical Center Tool Tools To Engineer a Culture of Patient Safety in Small Rural Hospitals This toolkit includes resources for small rural hospitals to conduct and interpret the AHRQ Hospital Survey on Patient Safety Culture. They can help create an infrastructure for reporting, collecting, and analyzing data about voluntarily reported medication errors. The tools are organized by the four components of a safe, informed culture: reporting culture, just culture, flexible culture, and learning culture. Within each component, tools are provided to: Engage the audience about the importance of the change. Educate the audience about what they need to do. Ensure that the audience can execute the change. Evaluate whether the change made a difference. Venture Philanthropy Partners Tool McKinsey Capacity Assessment Grid (appendix of a report) Assess organizational capacity. W.K. Kellogg Foundation Tool Logic Model Development Guide Develop a logic model and plan evaluation. Washington State Hospital Association Indicator or Measure Hospital Quality Measures Measures include aspirin at arrival, aspirin at discharge, angiotensin-converting enzyme inhibitor for left ventricular systolic dysfunction, smoking cessation advice, beta blocker at discharge, fibrinolytics at arrival, percutaneous coronary intervention at arrival, 30-day mortality, 30-day readmission