Fitness Trainer: Personal Trainer Core Competencies Core competencies and standards for WorldSkills UK Skills Competitions activities Qualifier UK Final Team UK Competency Client Consultation Competitors shall have knowledge and understanding of: The purpose of effective consultation and establishment of client aims The relevance of appropriate testing and information recording The purpose of the designed session and client progress plan The time available for each task and overall competition The health and safety standards which apply Y Y NA Standards Competitors shall be able to: Greet their client appropriately Discuss assessed client progress on the planned programme confirming or amended details as necessary Explain the purpose of the sessions in accordance with the client’s aims Select and describe to the client at least one appropriate health/fitness related test Carry out the selected test(s) Show empathy and sensitivity to the information provided by the client Record information and results accurately Competency Regular Client Session Competitors shall have knowledge and understanding of: The purpose, care and maintenance of all equipment together with their implications on safety The risks associated with the required activities and how to prevent or minimise them The time available for each task and overall competition The health and safety standards which apply Environmental and safety principles applies to good housekeeping in the workplace Y Y NA Standards Competitors shall be able to: Assess the client’s state of readiness and motivation to take part in the planned session Ensure the session as a whole flowed safely in terms of intensity and complexity and the order of selected exercises Ensure the session as a whole flowed safely in terms of intensity and complexity and the order of selected exercises Demonstrate and explain the physical and technical demands of the planned exercises to the client, using language at an appropriate level (checking client understanding and response) Effectively monitor exercise intensity ensuring the client is consistently challenged – however, still able to maintain dignity and self-respect throughout Make best use of the available space and equipment to provide an enjoyable and safe session for the client. Analyse the client’s performance, enhancing their actions through correction techniques, progressing or regressing individual exercises as required
Be positive and motivational, helping the client feel at ease in the exercise environment and build an effective rapport during the session Conclude the session in a timely way, providing a summary of the client’s achievements and a clear overview of the next steps Leave the environment in a suitable condition for future use Competency Social Skills Competitors shall have knowledge and understanding of: The need for effective communication and social skills with clients The methods of engaging with varied client groups The time available for each task and overall competition N Y NA Standards Competitors shall be able to: Display a positive demeanour Avoid unnecessary use of mobile phone or other technology Show an ability to establish rapport with clients and prospective clients; engaging and friendly Listen actively – recording and using the information sourced Use appropriately technical language for the client Adopt appropriate body language – including eye contact, physical proximity and gestures Be confident and responsive throughout Competency Motivating Others Competitors shall have knowledge and understanding of: Motivational strategies and the need to engage effectively with clients The impact of positive motivation on clients The longer term adherence benefits The time available for each task and overall competition N Y NA Standards Competitors shall be able to: Be appropriately enthusiastic and positive Refer to appropriate information for norm referencing Refer to tracking and reporting processes Use a range of questioning techniques to identify and collect client or prospective client’s needs and wants Employ a range of skills, tools and/or resources to motivate Apply technology to streamline and enhance the client experience and data capture Ensure all recommendations refer and relate to client needs and wants Consider and advised on longer term adherence benefits Deliver challenging activities that were enjoyable and achievable Provide motivating feedback Competency Use of Technology Competitors shall have knowledge and understanding of: Current trends in industry technology usage Benefits of using a wide range of technology during sessions and for business purposes Multi-platform office and practical technology applications The time available for each task and overall competition N Y NA Standards Competitors shall be able to: Demonstrate confidence in using technology Show an awareness of current industry related technological developments