and the college as a whole. The success rate dipped when compared to the rate of FY 11-12 as students tried to complete courses and programs under the quarter calendar. The success rate was not significantly lower when compared to FY 10-11, however. A further review of data for FY 13-14 is needed before determining if an action is appropriate. Please provide any additional data and analysis that illustrates what is going on in the department (examples might include accreditation data, program data, benchmark data from national exams, course sequence completion, retention, demographic data, data on placement of graduates, graduate survey data, etc.) Numerous changes have been submitted and approved through CMT that will affect multiple course, certificates and programs. One example, will be the introduction of Microsoft Server 2012 in multiple courses as a replacement for Server 2008; it is hoped that this will attract additional students. Curriculum changes in the NEEN program have added content specific to other vendors, e.g., Enterasys and Juniper, that might attract students seeking a broader experience. Over a dozen courses have been modified to provided Competency Based delivery under the TAACCCT Department of Labor grant; these changes may well attract additional students. All these changes have the potential to increased enrollment and both certificate and degree completions.
Section II: Progress Since the Most Recent Review Below are the goals from Section IV part E of your last Program Review Self-Study. Describe progress or changes made toward meeting each goal over the last year. GOALS Status Progress or Rationale for No Longer Applicable Explore development of new courses, including courses on Cyber Security and Information Assurance, Data Analysis and Analytics, Games, Graphics and Visualization, Health Care Information Technology, Mobile Computing Devices, courses of Virtualization, and especially VMWare and Microsoft Hyper-V, Network Engineering courses on Enterasys and Juniper Equipment, Microsoft Windows PowerShell Task Automation Framework. In progress XX Completed No longer applicable The four core courses in the NEEN degree have been revised to include content relevant to Enterasys and Juniper hardware; routers, switches and other hardware have been acquired from those vendors for use in the NEEN program. One instructor has been certified in VMWare products and it is anticipated that various courses will be revised to include new content. The Cyber Security course work will be revised as necessary to renew the college's designation as a Center of Academic Excellence in Information Assurance Education (CAE2Y). Explore development of new programs, including Cyber Security and Information Assurance (CSIS) Certificate, Health Care Information Technology (HCIT) Certificate, Mobile Computing Device (MCD) Certificate, Cyber Security and Information Assurance (CSIA) In progress XX Completed No longer applicable Discussions have been held with Industry Advisory members and other IT professionals regarding new course work in software for mobile devices. Similarly, the existing certificate in Data Analytics is being revisited to insure its relevance.
Section III: Assessment of General Education & Degree Program Outcomes The Program Outcomes for the degrees are listed below. All program outcomes must be assessed at least once during the 5 year Program Review cycle, and assessment of program outcomes must occur each year. General Education Outcomes To which degree(s) is this program outcome related? Year assessed or to be assessed. Assessment Methods Used What were the assessment results? (Please provide brief summary data) Critical Thinking/Problem Solving All programs 2012-2013 SCOPE lab performance; Capstone course performance. This student driven project seeks to provide service to students, faculty and staff with PC related issues. Add performance stats here. Values/Citizenship/Community All programs 2013-2014 Computer Literacy All programs 2014-2015 Information Literacy All programs 2015-2016 Oral Communication All programs 2016-2017 Written Communication All programs 2016-2017 Program Outcomes To which course(s) is this program outcome related? Year assessed or to be assessed. Assessment Methods Used What were the assessment results? (Please provide brief summary data) Demonstrate creative and critical thinking skills in the analysis of digital crimes and cyber security issues, problem solving strategies, research, analysis, synthesis, evaluation, assessment, adaption and application of computer forensic techniques. CIS-1111 CJS-2111 CJS-2209 CIS 2640: Students draft, write, and present a security analysis in a team format. The analysis includes problem solving, synthesis, evaluation, assessment, CIS 2640: Students submit an outline of their planned security analysis paper at midterm, and write a research and analysis paper detailing their finding, conclusions, and recommendations. Keypoints and concepts from their work is then shared with the class during a group presentation at the end of the term. 1110
related to the topics in the course including hardware, networks, and operating systems. In class students are presented exercises that include identifying hardware and software to answer questions and perform actions in the exercises CIS 1130: Standardized assessments for use by all instructors have been designed using objective questions for theory related material, declarative short written questions to demonstrate understanding, and hands-on scenario questions to show usable knowledge and competency In addition, each lab includes questions that must be answered in full sentences explaining the problem and solution. Faculty monitor progress and answer questions in real time. Students submit exercises for review. These exercises correspond to homework labs that are required for grade CIS Apply programming, database, operating systems and business application skills to solve and BIS-1120 CIS-2165 CIS 2165 Locally developed exams, CIS 2165: Database Project assignment, exams, chapter homework
troubleshoot business and information technology problems related to area of concentration. performance appraisals assignments, and group exercises were used to assess this outcome. CIS students performed at a 70% or higher on the outcome of applying database skills to solve and troubleshoot business problems. They were able to complete the steps involved in database design and development, identify the concepts of relational models, normalization, security and database integrity along with utilizing query languages to manipulate a DBMS. Apply programming, website design, database, operating systems and business application skills to solve business and information technology problems. BIS-1120 CIS-1304 CIS-2165 CIS 2165: Locally developed exams, performance appraisals CIS 2165: Database Project assignment, exams, chapter homework assignments, and group exercises were used to assess this outcome. CIS students performed at a 70% or higher on the outcome of applying database skills to solve and troubleshoot business problems. They were able to complete the steps involved in database design and development, identify the concepts of relational models, normalization, security and database integrity along with utilizing query languages to manipulate a DBMS. Configure routers and switches and networks, troubleshoot network components and connections. ACC-1210 BIS-1120 CIS-1107 CIS 2416 Assessment Methods Used: CIS 2416 This course introduced the student on the configuration and troubleshooting of routers in a
1. Chapter tests and final exam. 2. In class labs on networking equipment. 3. Packet Tracer simulation labs on PC or laptop. CIS 2421: Assessment Methods Used: 1. Chapter tests and final exam. 2. In class labs on networking equipment. 3. Packet Tracer simulation labs on PC or laptop. network. The chapter tests provided questions through memorization of facts or through exhibits on router configuration and troubleshooting. The average student score was an 84%. The final exam average score was a 73%. There were in class labs on the routers where students configured and troubleshoot scenarios from the lab manual. The average score was an 88%. Lastly the students for homework did Packet Tracer simulation labs which they had to configure and troubleshoot scenarios from the exercise. The average score was an 85%. CIS 2421: This course introduced the student on the configuration and troubleshooting of switches and wireless routers in a network. The chapter tests provided questions through memorization of facts or through exhibits on switch or wireless configuration and troubleshooting. The average student score was an 88%. The final exam average was a 78%. There were in class labs on the switches and wireless routers where students configured and troubleshoot scenarios from the lab manual. The average score was an 89%. Lastly the students for homework did Packet 2170
Tracer simulation labs which they had to configure and troubleshoot scenarios from the exercise. The average score was a 91%. Demonstrate ability to research, select, use and troubleshoot hardware and network components or connections appropriate to area of concentration. CIS-1130 CIS-1714 CIS-2717 PHY-1100 CIS 1714 and IS 2717: Every assessment is used to assess this outcome. Assessments given are Mid-term, Final, and graded labs. 1714 had a 92.1% success rate for 2012, CIS-2717 had a 85.1% success rate for 2012. For example CIS-1714 lab 4.2 has students use Event Viewer to analyze, document, and trouble shoot problems happening with the OS. Demonstrate effective oral and written communication skills as well as teamwork skills in the delivery of customer service, project planning and project completion in the information technology business environment. CIS-1140 CIS-2170 CIS 2170 assesses this outcome through feedback from the employer feedback forms, internship visits and written papers and discussion forums. CIS 2178: CIS 2178 is the CIS capstone course. Students are assessed as to how well they apply the skills they learn in the classroom to the workplace. Students either do their Capstone class at an CIS 2170:The success rate for CIS is very high since this is one of the last courses students take. Students are motivated to do well since the internship could be converted to a full time job or receive positive letters of recommendations The success rate ranges from 88.89% to 100%. CIS 2178: Each student will self-assess through tracking of their completed service tickets of clients’ computer repairs, upgrades and diagnoses. Each student will handle intake, service, customer support, trouble shooting, record keeping, and team work while servicing the needs of the clients in the SCOPE Lab. Through the usage of Service Tickets, customer log book
and the exams assess how well students can design a solution to a problem. Design, document and implement computer software solutions given definition of a problem and requirements for a solution. ACC-1210 CIS-1111 CIS-1140 ECO-2160 MAT-1460 MAT-2170 CIS 1140: Locally developed exams, performance appraisals CIS 1140: Exams, chapter homework assignments, group exercise and the IT Ethics project were used to assess this outcome. CIS students performed at a 70% or higher on the outcome of designing and documenting computer solutions. Students were able to identify the phases of the Systems Development Life cycle and complete the documentation including project plans, process models, data models and user interface designs. Manage and secure operating systems. CIS-1107 CIS-1510 CIS-2510 Research, select, use and troubleshoot hardware and network components or connections appropriate to area of concentration. CIS-2520 PHY-1100 CIS 2520: Assessments are designed to test knowledge needed in the discipline that tend to be known or not known (Features of a product, terminology) with