3 The individual participates in training when needed to obtain new skills and/or to sustain his employment 4 The individual participates in regular, employer-led performance evaluations that highlight a. areas of strength c. workplace-related goals b. areas for improvement d. compensation reviews 5 The individual is employed in an inclusive environment where he participates in and/or spends time in various settings with colleagues 6 The individual receives at least minimum wage 7 The individual has mechanisms in place to ensure his safety a. while travelling to and from work b. while at work c. when the job requires the use of PPE 19 – LEVEL 1 – SCENARIO 3 – 1 Staff honour and support the individual’s choices, preferences and skills regarding his employment 2 Staff support the individual and his employer to understand each other’s perspective and needs and to talk about work-related issues 3 Staff support training initiatives to help the individual to obtain new skills and/or to sustain his employment 4 Staff advocate for and support the individual to attend regular, employer-led performance evaluations that highlight a. areas of strength c. workplace-related goals b. areas for improvement d. compensation reviews 5 Staff ensure the individual is employed in an inclusive environment 6 Staff advocate for the individual to receive a wage that is consistent with the current minimum wage 7 Staff ensure mechanisms are in place to protect the individual’s safety a. while travelling to and from work b. while at work c. when the job requires the use of PPE 8 Staff regularly review and evaluate the individual’s employment goals and ensure that they a. are revised as appropriate b. include plans for vocational growth and independence COMMENTS – STANDARDS 7 & 19 – LEVEL 1 – SCENARIO 3 Standards 7 and 19, Scenario 3 is not applicable to this service provider. OR Standards 7 and 19, Scenario 3 is applicable to this service provider but is not applicable to any of the participants of this survey. OR STANDARD
This service provider supports individuals accessing service to find and maintain competitive employment and has met the expectations of these Standards. Give examples of how this has improved the quality of the individuals’ working lives. From conversations with individuals and staff, explain or give examples of: How individuals chose their current employment and what types of jobs they do. How staff support individuals’ choices and preferences regarding their employment. What individuals know about their employers’ perspective. How staff ensure that individuals and their employers are communicating with each other about each other’s perspective and needs, and work-related issues. How individuals have used training to their benefit. How staff support training initiatives. How individuals are included in regular reviews and evaluations of their employment goals and how changes in their goals result in changes in employment. How staff support individuals to participate in performance evaluations and to respond to the results of any evaluation. What makes the individuals’ work places inclusive environments and how individuals spend time with colleagues when not actively working. How staff support individuals to work in an inclusive environment. How individuals know if they are receiving at least minimum wage. How staff advocate for minimum wages and/or respond if wages are not fair. What mechanisms are in place to protect the individuals’ safety as per Indicator 7, and how staff respond if the individuals’ safety is at risk. What staff’s process is to review, evaluate and revise the individuals’ employment goals. Suggestions Consider _____. Recommendations Ensure that _____. Commendations This service provider is commended for _____ Note: For the purpose of Creating Excellence Together (CET), employment is not applicable to children until they have reached 18 years of age and have transitioned into adult services. Therefore, there are no Additional Indicators for Services for Children with Disabilities for Quality of Life Standard 7 or Quality of Service Standard 19.
10 – LEVEL 1 – SCENARIO 2 – 1 The individual is aware of her general health as it pertains to her mental and emotional needs and wellbeing 2 The individual visits health care professionals as her mental health needs warrant 3 The individual has access to resources, information and connections that support her mental health 4 The individual a. knows about the impact of lifestyle choices on her mental health b. is supported to change her choices and/or deal with the consequences of unhealthy lifestyle choices 5 The individual has a treatment plan and routines that support her efforts to improve her mental health 22 – LEVEL 1 – SCENARIO 2 – 1 Staff are aware of the individual’s mental and emotional needs and wellbeing and ensure that the individual’s wishes and wellbeing are considered in all aspects of her mental health care 2 Staff facilitate appointments with counsellors, psychologists and others who will support the individual’s mental health 3 Staff support the individual to access external resources and community health services throughout her lifespan 4 Staff ensure that the individual a. knows about the impact of lifestyle choices on her mental health b. is supported to change her choices and/or deal with the consequences of unhealthy lifestyle choices c. is supported to live a healthy lifestyle 5 Staff know how the individual’s treatment plan and routines support her efforts to improve her mental health 6 Staff meet the individual’s specific medical health needs through a. their knowledge and skills b. their training and the information they have learned 7 Staff share relevant medical and health information with others in a way that respects the individual’s dignity and choices COMMENTS – STANDARDS 10 & 22 – LEVEL 1 – SCENARIO 2 This service provider supports individuals accessing service to take care of their mental health and has met the expectations of these Standards. Give examples of how this has improved the quality of the individuals’ mental health and/or improved their ability to take care of their mental health. STANDARD STANDARD
From conversations, documentation reviews and/or observations, explain or give examples of: How the service provider informs individuals about its practices surrounding the use and review of planned restrictive procedures and how it ensures individuals can understand the information. Include the Course Title(s). How the service provider completes risk assessments and full functional assessments prior to developing and implementing planned restrictive procedures. Include examples of who it consults with during the development of these assessments, and how the consultation is conducted. The relevant qualified persons that the service provider consults with when developing, implementing, monitoring and reviewing planned restrictive procedures, as well as the qualified body that approves the procedures. Approved strategies used to address situations or behaviours of concern, and if these strategies are documented in the planned restrictive procedures document. The service provider’s orientation process for employees who use planned restrictive procedures, and how they are specific to the individuals. QUALITY OF SERVICE From conversations with staff, explain or give examples of how the support they receive: help them to use their training to implement restrictive procedures. help them to use restrictive procedures appropriately and consistent with the plans. help them to use procedures in a way that improves the lives of individuals accessing service. Suggestions Consider _____. Recommendations Ensure that _____. Commendations This service provider is commended for _____ 33 – SERVICES FOR CHILDREN – 1 Guidelines outline the criteria for the acceptable and ethical use of timeouts 2 Support plans document approved strategies to address situations and behaviours of concern 3 The service provider documents timeouts in the children’s support plans 33 – SERVICES FOR CHILDREN – QUALITY OF SERVICE