In person interaction with students Evaluation Tools: Comprehensive midterm test covering chapters 1-7 25 percent of final grade Comprehensive final examination covering chapters 8-15 50 percent of final grade Term paper requiring on-line research 12.5 percent of final grade Term project requiring the on-site investigation of a lodging 12.5 percent of final grade property and in-class group presentation Feedback to students is provided on two assignments and midterm grades posted as required prior to the last day to drop with a W. Grading System Grade Scale A 90-100% B 80-89.9% C 70-79.9% D 60-69.9% F 0-59.9% Use of Technology and Information Systems Student in this class must research the Web for articles relative to housekeeping and engineering management. Students are given the option to present their research using PowerPoint Students are required to work out situational case studies in the classroom Collaborative or Team Activities Students work on pair-share case studies worked out in the classroom Students are grouped to work on a research assignment (term paper) Students are grouped to work on on-site investigation of a lodging property Students are grouped for the presentation in class of the results of a property investigation Projects Research of a paper published on a journal or trade magazine Preparation of a paper and presentation from the investigation of a lodging property Statement Regarding Academic Dishonesty Students are responsible to inform themselves of university policies regarding Academic Integrity. In general, students found to be in violation of the code (e.g., cheating, fabrication, fraud, and plagiarism) are awarded a grade of F in the course. The complete policy on academic integrity is in Appendix F of NAU’s Student Handbook. XII. Course Content: A. Topics Management of Housekeeping Operations. The Executive Housekeeper as Department Manager. Structural Planning of the Housekeeping Department. Housekeeping Staffing Patterns.
Management of Inventory and Equipment. Characteristics of Housekeeping Equipment and Supplies. Linen Management. Laundry Room Management. The Cleaning Function. Personnel Administration. Controlling Operations. Risk and Environmental Management. Water Systems Management. Electrical Systems Management. HVAC Systems Management B. General Knowledge and Management Skills * HA250 Property Management Oral Communication Y Graded assignment 5-7 % of grade Written Communication Y Exam work – Project work – Term Paper work 5-7 % of grade Analytic Skills Y Resolution of in-class quantitative case studies 50% of grade Reflective Thinking Y In-class discussion and debate of topics covered Ethics and Social Responsibility Y Ethics-related topics are covered in the class Global and Environmental Awareness Y Unit twelve deals with environmental management as it applies to lodging hospitality 5-7 % of grade Multicultural and Diversity Understanding Y Topic covered in depth in Unit Ten, including hiring and/or exploitation of illegal aliens Financial Theories, Analysis and Reporting Y Budgeting, expense control, payroll projections, P & L statements and variance analysis 30% of grade Integrated production and distribution of goods, services and information In-depth covering of inventory control 5-7 % of grade Group and Individual dynamics in Organizations This lower division course doesn’t warrant the learning of company organizational behavior although students learn how to work in teams *The chart should not be included on the individual course syllabus. However, the minimum requirements as defined in this chart should be reflected in the course syllabus. The descriptions of graded work represent options for delivering the minimum requirement. However, a skill area may be included in the course, but not have a graded component (e.g. Students may work on an assignment in class as part of a team which may develop their understanding of group dynamics or analytical skills. But, they may be graded only on their understanding of the assignment topic—not on their group dynamic or analytical skills even though those skills may be developed). ** Minimal 2-5%....6-10%.....11-25%.....26-50%....51+% Extensive. Note: Some areas may have 0% and the column total does not necessarily equal 100%