Accountability Indicators Output Class 1: Transport Canberra Output 1.1: Transport Canberra Table 10: Accountability Indicators Output 1.1 2016-17 Targets 2016-17 Estimated Outcome 2017-18 Targets Light Rail Light rail track laying has commenced1 1 1 n/a Construction of light rail stops has commenced1 3 3 n/a Light rail vehicles have been ordered1 14 14 n/a Arrival of first light rail vehicle to depot n/a n/a December 2017 Full energisation of network for testing2 n/a n/a May 2018 Termini complete (excluding landscaping and minor works)3 n/a n/a March 2018 Dynamic testing of light rail vehicles commenced4 n/a n/a February 2018 Laying of mainline track complete (excluding minor works) n/a n/a May 2018 Maintenance/control centre building complete (excluding landscaping and minor works) n/a n/a March 2018 Active Travel Customer satisfaction with access to cycle and walking paths 85% 85% 85% Bus Operations (ACTION output 1.1) Customer satisfaction with ACTION services as assessed by passenger survey5 85% 85% 85% Deliver an updated, long term business strategy and report on business and organisational reform progress6 1 0 1 Deliver an updated fleet strategy6 1 0 1 Percentage of in service fleet fully compliant with standards under the Disability Discrimination Act 19927 76% 79% 82% Percentage of in service fleet Euro 5 or better emission standard compliant8 54% 57% 62% Service reliability – percentage of all scheduled services which operated to completion 99.5% 99.5% 99.5% Percentage of services operating on scheduled time9 80% 72% 75% Total network operating cost per network kilometre10 $5.45 $5.45 $5.45 Total network operating cost per passenger boarding11 $7.92 $7.89 $7.92 Farebox recovery as a percentage of total network operating costs 16.4% 16.2% 16.4% ACTION passenger boardings12 18.1 million 18.1 million 18.4 million Undertake a trial of electric buses13 1 0 1
Customer satisfaction with the general look and feel of local suburban shopping centres 75% 73% 75% Percentage of customers satisfied with the management of sportsgrounds2 n/a n/a 93% Numbers of dogs processed by the Domestic Animal Shelter3 1,300 1,366 1,300 Percentage of saleable stray and abandoned dogs re-homed 90% 92% 90% Remove abandoned vehicles on unleased land within nine calendar days4 100% 90% 100% Respond to complaints of public safety issues within 2 days 100% 100% 100% Response and collection of 'sharps' on unleased land within 4 hours 100% 100% 100% Yarralumla Nursery Plant spoilage within industry standard < 10% < 10% < 10% Notes: The below target estimated outcome for 2016-17 reflects the anticipated public concerns related to tree damage from major storm events in 2016-17. This indicator transferred from the Chief Minister, Treasury and Economic Development Directorate (CMTEDD) from 1 July 2017. A quarterly survey of visitors to district sportsgrounds, enclosed sportsgrounds and neighbourhood ovals is undertaken to measure visitors’ satisfaction with how well the sportsground is managed and the standard of the facilities provided by the sportsgrounds. The above target estimated outcome for 2016-17 reflects the increasing numbers of dogs in the ACT due to urban growth. The below target estimated outcome for 2016-17 is a result of increased abandonments due to low scrap metal prices, contractor delays, logistical issues and limitations to capacity and resourcing. Output 2.5: Capital Linen Service Table 15: Accountability Indicators Output 2.5 2016-17 Targets 2016-17 Estimated Outcome 2017-18 Targets Total tonnes of laundry delivered 7,312 7,165 7,220 Retain certification of Quality Management System Standard AS/NZS ISO 9001:2008 100% 100% 100%
Table 18: Transport Canberra and City Services Directorate: Operating Statement (continued) 2016-17 Budget $'000 2016-17 Estimated Outcome $'000 2017-18 Budget $'000 Var % 2018-19 Estimate $'000 2019-20 Estimate $'000 2020-21 Estimate $'000 -123,112 Other Comprehensive Income -107,371 261,301 1,790 -12,212 -12,212 Items that will not be Reclassified Subsequently to Profit or Loss 0 Other Movements 2,021 0 -100 0 0 0 -123,112 Increase/(Decrease) in Asset Revaluation Surplus -109,392 261,301 339 1,790 -12,212 -12,212 -123,112 Total Other Comprehensive Income -107,371 261,301 343 1,790 -12,212 -12,212 -116,949 Total Comprehensive Income -169,691 186,450 210 -64,733 -96,919 -42,781
Table 19: Transport Canberra and City Services Directorate: Balance Sheet (continued) Budget at 30/6/17 $'000 2016-17 Estimated Outcome $'000 Budget at 30/6/18 $'000 Var % Estimate at 30/6/19 $'000 Estimate at 30/6/20 $'000 Estimate at 30/6/21 $'000 REPRESENTED BY FUNDS EMPLOYED 5,790,927 Accumulated Funds 5,638,294 5,890,235 4 6,357,313 6,349,160 6,376,117 3,454,051 Asset Revaluation Surplus 3,600,385 3,861,686 7 3,863,476 3,851,264 3,839,052 9,244,978 TOTAL FUNDS EMPLOYED 9,238,679 9,751,921 6 10,220,789 10,200,424 10,215,169
Table 21: Transport Canberra and City Services Directorate: Cash Flow Statement (continued) 2016-17 Budget $'000 2016-17 Estimated Outcome $'000 2017-18 Budget $'000 Var % 2018-19 Estimate $'000 2019-20 Estimate $'000 2020-21 Estimate $'000 CASH FLOWS FROM FINANCING ACTIVITIES Receipts 231,685 Capital Injections 164,626 238,235 45 555,532 76,550 57,522 2,298 Proceeds from Borrowings 1,771 0 -100 0 0 0 0 Receipts of Transferred Cash Balances 0 0 - 0 0 0 233,983 Financing Receipts 166,397 238,235 43 555,532 76,550 57,522 Payments 99 Repayment of Finance Lease Liabilities 99 102 3 26 0 0 99 Financing Payments 99 102 3 26 0 0 233,884 NET CASH INFLOW/(OUTFLOW) FROM FINANCING ACTIVITIES 166,298 238,133 43 555,506 76,550 57,522 2,046 NET INCREASE / (DECREASE) IN CASH AND CASH EQUIVALENTS 1,519 -442 -129 728 139 139 15,829 CASH AT THE BEGINNING OF REPORTING PERIOD 11,969 13,488 13 13,046 13,774 13,913 17,875 CASH AT THE END OF REPORTING PERIOD 13,488 13,046 -3 13,774 13,913 14,052
Table 26: Output Class 1: Transport Canberra Operating Statement 2016-17 Budget $'000 2016-17 Estimated Outcome $'000 2017-18 Budget $'000 Var % 2018-19 Estimate $'000 2019-20 Estimate $'000 2020-21 Estimate $'000 Revenue 126,064 Controlled Recurrent Payments 129,468 143,281 11 170,152 179,681 191,481 0 Taxes, Fees and Fines 0 62 - 62 62 264 190 User Charges 620 193 -69 163 131 133 601 Resources Received Free of Charge 426 437 3 448 459 475 126,855 Total Revenue 130,514 143,973 10 170,825 180,333 192,353 126,855 Total Income 130,514 143,973 10 170,825 180,333 192,353 Expenses 10,634 Employee Expenses 11,756 13,315 13 11,183 9,607 10,372 1,382 Superannuation Expenses 1,518 1,960 29 1,740 1,644 1,715 21,386 Supplies and Services 18,603 25,413 37 35,053 38,893 39,840 2,052 Depreciation and Amortisation 2,052 2,043 .. 14,887 18,999 18,999 93,834 Grants and Purchased Services 99,244 104,140 5 108,645 112,194 123,649 0 Cost of Goods Sold 0 0 - 0 0 24 3 Borrowing Costs 3 2 -33 15,923 18,901 18,275 3 Other Expenses 3 0 -100 0 0 0 129,294 Total Ordinary Expenses 133,179 146,873 10 187,431 200,238 212,874 -2,439 Operating Result -2,665 -2,900 -9 -16,606 -19,905 -20,521
Table 10: ACT Public Cemeteries Authority: Cash Flow Statement 2016-17 Budget $'000 2016-17 Estimated Outcome $'000 2017-18 Budget $'000 Var % 2018-19 Estimate $'000 2019-20 Estimate $'000 2020-21 Estimate $'000 CASH FLOWS FROM OPERATING ACTIVITIES Receipts 4,554 User Charges 3,952 3,794 3,999 4,198 4,355 73 Interest Received 136 136 - 139 142 145 68 Distribution from Investments with the Territory Banking Account 0 0 - 0 0 0 514 Other 1,914 1,897 -1 2,040 2,096 2,153 5,209 Operating Receipts 6,002 5,827 -3 6,178 6,436 6,653 Payments 1,479 Employee 1,601 1,597 .. 1,619 1,639 1,661 206 Superannuation 152 154 1 156 159 161 708 Supplies and Services 939 1,004 7 1,027 1,054 1,078 393 Related to Cost of Goods Sold 347 366 5 381 396 413 2,227 Other 2,457 2,242 -9 2,405 2,469 2,535 5,013 Operating Payments 5,496 5,363 -2 5,588 5,717 5,848 196 NET CASH INFLOW/(OUTFLOW) FROM OPERATING ACTIVITIES 506 464 -8 590 719 805 CASH FLOWS FROM INVESTING ACTIVITIES Receipts 49 Proceeds from Sale/Maturity of Investments 6 0 -100 0 0 0 49 Investing Receipts 6 0 -100 0 0 0 Payments 892 Purchase of Property, Plant and Equipment 192 816 325 349 349 349 892 Investing Payments 192 816 325 349 349 349 -843 NET CASH INFLOW/(OUTFLOW) FROM INVESTING ACTIVITIES -186 -816 -339 -349 -349 -349 -647 NET INCREASE / (DECREASE) IN CASH AND CASH EQUIVALENTS 320 -352 -210 241 370 456 5,093 CASH AT THE BEGINNING OF REPORTING PERIOD 5,428 5,748 6 5,396 5,637 6,007 4,446 CASH AT THE END OF REPORTING PERIOD 5,748 5,396 -6 5,637 6,007 6,463