E risk interventions carried out Target Outcome No target set 100% 99% 100% Number of unrated premises outstanding Target Outcome Not available 250 at start of year reduced to 95 by end of year Keep number to below 100 at any one time 6.2 Identification of achievements and any variation from the service plan Table 6 below identifies the status of planned service improvement actions from 2017/18. Any remaining improvement objectives are shown in the table below along with the reason for the delay and a revised target, which will be included in the work programme for 2018/19 where appropriate. Table 6 Achievements and variance from Service Plan 2017/18 Action Planned Outcome/Output Achieved Or reason New Target Date To ensure that the Action Plan following the FSA audit is implemented. To put the Food Safety Service Plan and Audit report to Senior Leadership and Members via the Torbay Council Audit Committee. This will raise the profile of food safety in Torbay Council and will clearly make Senior Leadership team and Members aware of the fact that our statutory food safety requirements are not being met. Achieved: The FSA audit report was taken through SLT and Torbay Audit Committee. Improve the way Torbay Council food safety sampling is developed and documented. Develop a food sampling policy for Torbay which outlines what we do in terms of food sampling. Achieved: A Sampling Policy for Torbay Council has been written. To develop new chargeable non statutory services for food businesses such as advice visits etc. To take part in the Better Business for All Commercialisation project with a view of having in place a set of non-statutory chargeable services available to food businesses thereby increasing the income raised by the Food and Safety Team and increasing compliance of food safety in those businesses Achieved: Torbay Food Safety team now charge for food safety advice visits to businesses and also requests for rescoring inspections are charged for.
To ensure that the way Torbay charges for fish export certification is consistent with other Local Authorities in Devon and Somerset To take part in the BBFA Harmonisation of Export Fees and Charges project to ensure that businesses are operating in a level playing field. Achieved: A charging mechanism for fish exports has been agreed although this is not ideal as every Local Authority has diffenrt officers hourly rates so a new piece of work needs to be done on the agreement of officer hourly rates Officer hourly rates to be agreed through BBFA working group by March 2019 To ensure that our lower risk premises receive an intervention in accordance with the Food Law Code of Practice To develop a range of interventions that could be used in the lower risk food businesses thereby helping to comply with the Food Law Code of Practice and raising compliance levels of food safety in these types of premises. Achieved: A new intervention was developed with compliant D risk premises and a number were invited to a Food safety update day instead of recievign an inspection. 97 delegates attended and as the event was so positively received it is now being used as a model of good practice by other local authorities. A business survey was developed for E risk premises as an alternative intervention Further work is needed to follow up any E risk premises that did not complete the survey 6.3 Targets and areas of Improvement for 2018/19 Targets for 2018/19 are in Table 7 and the current planned improvements for 2018/19 are contained in Table 8. Whilst the team meet the targets for higher risk premises they are not meeting the statutory targets for medium and low risk premises which in turn could move into the higher risk categories if they are not inspected regularly. Table 7 – Targets for 2018/19 SERVICE DELIVERY INDICATORS 2015/16 2016/17 2017/18 2018/19 Number of Category A and B risk food hygiene premises (due every 6 months) inspected Target 100% 100% 100% 100% Outcome 100% 100% 100% Number of Category C risk food hygiene premises (due every 6 months) inspected Target 100% 100% 100% 100% Outcome 96% 96% 97% Number of Category D and E risk food hygiene premises (due every 2 and 3 years respectively) Target 100% 100% 25% Outcome 45% D No E,s 444% D No E,s 80% D 99% E’s 100% for both D and E
No of unrated premises due for an intervention Reduce by 50% - reduced from 250 to 95 Keep no of unrated to below 100 Table 8 Areas of Improvement for 2018/19 Service Improvement Planned Outcome/Output Link to FSA framework agreement Target Date 1.To ensure that the remaining D risk inspections from last year receive an intervention as well as carrying out 100% of this years’ D risk interventions To ensure that D risk premises are properly rated and receive the most effective intervention to ensure effective food safety is achieved All areas of Framework Last year’s Ds by July 2018 All other Ds by March 2019 2.To undertake a new business event for food businesses To improve businesses awareness of food and health and safety requirements and ensure more effective compliance. All areas of Framework Agreement March 2019 3.To carry out a piece of work on the E risk premises following the sending out of the Business Compliance checklist last year To pick up any businesses who did not respond and ensure they receive a further intervention to ensure they are properly risk rated thereby ensuring effective food safety All areas of Framework agreement March 2019 4. To carry out a pilot with Devon County Council in relation to offering a joint Primary Authority partnership with businesses. To achieve a better standard of compliance and enhance the LA, s working relationships with businesses, this would also provide an income stream to the department. All areas of Framework Agreement March 2019 5. To carry out an evaluation of the charged for services offered by the food safety team To ensure that we are offering what the business wants at a price which is suited to the business and department alike All areas of the Framework agreement March 2019 6. To carry out a non compliance project with businesses who are a 3 or below on the food hygiene rating scheme. To ensure the level of non compliance in relation to food safety is reduced and that there is a level playing field for food businesses in Torbay. All areas of framework agreement March 2019 7. To carry out the changes necessary to the food safety registration system in terms of Regulating our Future project. To ensure that businesses can register effectively and provide the LA with the information it requires All areas of Framework agreement March 2019