Interview Question Bank and Recording Documents – Skills Set 1 Cut women’s hair Note to the Assessor It is not mandatory for you to ask the candidate all the questions in this question bank. The candidate may have provided sufficient information to demonstrate competence based on their self-assessment and documentary evidence. You will need to use your professional judgement as to which questions you focus on at this stage of the assessment. You may choose to discuss a work task topic rather than ask a series of direct questions. Record of interview Candidate’s name Assessor’s name How/where interview was conducted Interview only At an RTO’s premises Name: _______________________________ Demonstration/theory assessment In the workplace Name: _______________________________ Interview Question Bank and Recording Documents – Skills Set 1 Cut women’s hair The assessor is to ask leading questions. Did the candidate satisfactorily answer questions on the following topics? Yes No 1. importance of effective communication 2. hair and scalp analyses and consultation (growth patterns)
Interview Question Bank and Recording Documents – Skills Set 4 Straighten hair The assessor is to ask leading questions. Did the candidate satisfactorily answer questions on the following topics? Yes No 1. communicating with clients including using appropriate questioning techniques 2. hair type and condition 3. contraindications 4. pre- and post-care products 5. importance of clean and correct size sections 6. tension of hair during service 7. preliminary strand test 8. manufacturer’s instructions 9. chemical straightening products knowledge – thermal ionic/thio type 10. straightening/relaxing techniques, finger hand/comb/board/large roller/thermal reconstructing and reconditioning techniques 11. time management 12. emergency procedures
Evaluation Performance observed meets workplace standards 2nd attempt or alternative assessment required Assessor’s name Assessor’s signature Candidate’s name Candidate’s signature Date of assessment Third Party Evidence Report/Practical Observation Tasks – Skills Set 2: Workplace Checklist Colour hair Candidate’s name Workplace Assessor’s name Description of duties/tasks to be performed This task involves the candidate performing a full head colour with lightening techniques included. This must be performed on a client. The task starts from the commencement of the appointment until the client’s service is completed and is ready to leave the salon. Context Please tick the box that best describes the length and type of the client’s hair. Length short medium long Texture thick medium thin Shape curly wavy straight Space is provided for the assessor to comment on the performance of the candidate. Constructive feedback may guide any further training requirements.
Practical Observation Tasks and Recording Documents – Skills Set 3 Checklist hair Candidate’s name Workplace Supervisor’s name Description of duties/tasks to be performed This task involves the candidate completing a chemical curling or volumising service (perm) on a client in the salon. The task starts from the commencement of the appointment until the client’s service is completed and the client is ready to leave the salon. The perm does not require a haircut. The perm needs to show directional winding techniques. A body wave is also acceptable as a perm. Context Please tick the box that best describes the length and type of the client’s hair. Length short medium long Texture thick medium thin Shape curly wavy straight Space is provided for the assessor to comment on the performance of the candidate. Constructive feedback may guide any further training requirements. I saw the candidate: Yes No Feedback to candidate make an appointment accurately (all boxes need to be ticked) scheduling confirming correct timeframes complete in line with salon procedures always display a professional attitude greet the client warmly according to salon procedures discuss with client the service to be provided and verify with client consult appropriately and accurately with client to minimise misunderstanding complete a hair analysis to establish suitability of the products and service to follow I saw the candidate: Yes No Feedback to candidate OHS (both boxes need to be ticked)
Evaluation Performance observed meets workplace standards 2nd attempt or alternative assessment required Assessor’s name Assessor’s signature Candidate’s name Candidate’s signature Date of assessment Third Party Evidence Report/Practical Observation Tasks – Skills Set 3: Workplace Checklist hair Candidate’s name Workplace
Third Party Evidence Report/Practical Observation Tasks – Skills Set 6: Workplace Checklist Cut men’s hair Candidate’s name Workplace Supervisor’s name Description of duties/tasks to be performed This task involves the candidate completing a range of different men’s haircutting styles. These must be performed on clients in a salon environment. Each task starts from the commencement of the appointment until the client’s service is completed and the client is ready to leave the salon. Context Please tick the box that best describes the length and type of the client’s hair. Length short medium long Texture thick medium thin Shape curly wavy straight The candidate is required to accurately fill in an analysis sheet for each man’s haircut they perform. Space is provided for the assessor to comment on the performance of the candidate. Constructive feedback may guide any further training requirements. I saw the candidate: Yes No Feedback to candidate make an appointment accurately (all boxes need to be ticked) scheduling confirming correct timeframes complete in line with salon procedures always display a professional attitude greet the client warmly according to salon procedures discuss with client the service to be provided and verify with client consult appropriately and accurately with client to minimise misunderstanding complete a hair analysis to establish suitability of the products and service to follow