PED PROJECT MANAGEMENT PLAN Executive Sponsor –Christopher Ruszkowski, Secretary Designate Technology Owner – John Kraman, PED CIO Business Owner – Ashley Eden, Director of Strategic Initiatives Project Manager – Kathryn Cleary Date: September 27, 2017 Version: 3.0
3.3 Quality Metrics 1 CMS website will reduce Full Time Equivalent (FTE) (full-time position required for work on current website) by 1 within IT. Quality Metrics 2 All assigned program staff are fully trained and capable of managing web content for the program. Quality Metrics 3 Charter School application (pilot) successfully loads data to the appropriate webpage automatically. Quality Metrics 4 The system successfully authenticates and provides secure access to confidential pages and data. Quality Metrics 5 All website content is analyzed and determined to be ADA and Section 508 compliant prior to publication. 4.0 4.1 Project Phase Principal Activities Deliverables Phase I: Discovery (Aligns to Product Development Life Cycle Requirements Phase) Assess Business Intent and Resources Assess User Intent Assess Content and Functionality Organize Content and Functionality Develop Information Relationships Develop Navigation Establish Internal Process Design & Design Requirements Documentation of Findings to include: index of existing content, user survey findings report, group interview findings report, proposed system wireframes and page templates proposed design and navigation scheme II: Application/CMS Development (Aligns to Product Life Cycle Design Phase, Build Phase, Testing Phase) Graphical Design Framework Custom Development and Integration Work Content Shell Setup and Migration Alpha Testing Production System Setup Documentation of Production Work and Key Benchmarks to include: Development of site style guide Content migration inventory index LIFE MANAGEMENT
Charter App Deploy Validation, Training, & Close Out 5.3 Identifier Work Package or Budget Category Cost (estimated) - Internal Project Manager, SMEs, Bureau representatives Consulting Services Implementation Vendors $532,409.40 TOTALS $532,409.40 5.4 5.4.1
5.4.2 Role Responsibility Name Functional Area Lead Manage client relationship and communication for New Mexico PED Account Philip Heimes All EASOL Project Executive Product Management team Sonya Lopes All EASOL Project and Product Manager Product Management team Chris Bordeaux All EASOL Technical Architect / Development Lead Product Management team Joe Hobson Technical
EASOL WordPress Developer Member of Engineering team John Paul Technical EASOL Senior PHP Developer Member of Engineering team Arpan Patel Technical EASOL Education Liaison Product Management Team Ausland All EASOL Quality Assurance / User Testing Lead Quality Assurance Jessica Quality Assurance EASOL Executive Oversight Provide project oversight to ensure alignment to other NM projects Stephen Midgley Accountability EASOL Technical Documentation Document and produce technical and training documentation Angela Martin Documentation / Acceptance Testing CIO Project oversight John Kraman Project Technology Owner Director of Strategic Initiatives Project Management Team Ashley Eden Project Business Owner Public Information Officer Project Management Team Lida Alikhani Stakeholder PED Communications Specialist Project Management Team TBA Stakeholder NMPED IT Project Manager Project Management Team Kate Cleary Project Manager Bureau Program Managers Project Management Team Multiple Program Managers Stakeholders 5.5 STAFF PLANNING AND ACQUISITION 5.5.1 Resource Cost Estimate Estimated Hours Availability Skill Set Work Product/Deliverable EASOL Lead $89,524 448 PT Technical project management Client Relations
6.5.1 WHAT WHO/TARGET PURPOSE WHEN/ FREQUENCY TYPE/ METHODS Initiation Meetings All Stakeholders Gather business requirements to be placed in Project Management Plan Prior to Project Kickoff Meeting Distribute Project Management Plan All Stakeholders Distribute Project Management Plan as a review of what time will be spent on. Prior to Project Kickoff Send via e-mail Project Kickoff Meeting All Stakeholders Communicate Project Management Plan and expectations Prior to Project Start Date Meeting Status Reports All Stakeholders Keep stakeholders attuned to project status. Bi-Weekly Send via e-mail Project Team Meetings Project Team Members and Leads Review tasks, assignments and action items Weekly Meeting Executive Sponsor and Business Owner Meetings Executive Sponsor and Business Owner Updates to report critical issues and concerns; to gain approvals Weekly or dependent on schedules Meeting 6.5.2 Weekly Status Meetings with the core project team will be held to ensure adherence to timelines and deliverables. These meeting will minimally include the project manager, project director and vendor project manager and other key contractor personnel. Project Status will be the first agenda item followed by upcoming deliverables, identified issues or obstacles, mitigation plans, with flexibility to include any unforeseen inputs, or elements of particular focus coming from the Steering Committee or PED Executive officers. If needed, special meetings are called to discuss and address critical issues requiring more immediate mitigation.
2 Certification to proceed to next by DoIT • Approval from DoIT Project Certification Committee and release of funds 3 Project risks documented, mitigated and tracked • Risk Management Log 4 Project issues documented, tracked, and worked to resolution • Log 5 Project is within budget • Project status • Budget management 6 Independent Verification and Validation • Periodic reviews • Respond to identified issues and risks 7 Project completed on the original project scope and approved scope changes • Project Management Plan • Change Control Process • Scope Management • Steering Committee Meeting Decisions 6.7.2 AND ASSESSMENTS Review Type Quality Standard Tools Reviewer Reports Requirements Accepted and approved by executive team, project sponsor, and program manager. Teamwork John Kraman Teamwork Plans Accepted and approved by executive team, project sponsor, and program manager Teamwork John Kraman Teamwork Milestones Completed by anticipated deadline Teamwork John Kraman and PCC Monthly project reports
Testing Meet user requirements Teamwork PED Department Teamwork 6.7.3 Areas of feedback When How Often Agency awareness Once a month during the PED Executive Team meeting. monthly Quality of communications Once a month during the team meeting. monthly Manages project tasks Once a month during the weekly team meeting. monthly Productive Meetings Once a month during the weekly team meeting. monthly 6.7.4 PRODUCT ACCEPTANCE PROCESS Deliverable Final Approval Process Customer Acceptance Criteria All project deliverables Written acceptance by John Kraman and Special Education Bureau Chief. Varies by deliverable but could include OAT and UAT, functional and performance requirements, customer satisfaction, alignment to strategic objectives, and return on investment.