Policies & Procedures Inc. Health & Safety | Complaints Procedure | Feedback | Room Booking | Smoking Policy | Health and Safety – Coordinators | Health and Safety – Staff Responsibilities (Inc. new staff inductions) | Health and Safety – Fire Precautions | Health and Safety – Emergency Actions | Health and Safety – Fire Extinguishers | Health and Safety – Evacuation Procedures | Health and Safety – Accidents | Health and Safety – Fire Alarm Testing | Health and Safety – In the Office | Health and Safety – Important Contacts | Other Useful Contacts SGC Overview | Introduction The Student Guidance Centre’s purpose is: To deliver high quality service to students, potential students and staff in an accessible, user-friendly way with a single point of contact. To provide comprehensive, student-focussed service, and ensuring that each student’s experience of student administration and support is positive and effective. As a member of staff working in the Student Guidance Centre, you represent an element of that service. By working together, we recognise that the student experience is multi-faceted and that the needs of students are diverse. The ethos underpinning the Centre is breaking down barriers or ‘silos’ between departments and within sections, and acknowledging our common focus – the student or potential student. The SGC Hub, on the ground floor, is the new entrance for the Student Guidance Centre (SGC) with dedicated areas for hosting employer presentations, workshops and skills sessions. This new careers specific venue is split into two areas one large presentation area which can hold up to 150 either in a lecture or cabaret style and another smaller area ‘group zone’ for more intimate 1:1 sessions or workshops. Both areas have access to free Wi-Fi, and audio visual equipment (projector, laptop provision, microphones) as well as potential use of the Queen’s catering services. Both employers and students have agreed that the combination of a central location, the relaxed/social setting and the excellent facilities makes the new venue a perfect place for the two parties to meet.
First Floor: Brenda Marsden Pauline Wasson Eimear Nelis Claire Dewhirst Lina Furnell Elaine Graham x3789 x2854 x3841 x1343 x1447 x3892 Second Floor: Tim Crawford Lynsey Davis Helen Russell Joanne Walsh x5300 x3242 x1570 x3953 Fire Wardens (Fire Evacuation Controllers –Ronan McNamee x3197 and Richard Mercer x3741) Ground Floor: Nicole Mulholland X5137 First Floor: Carole Cooper Judith Pollock John Damerham Andrew Gray Catherine Bishop x3899 x3899 x2768 x1447 x2884 Second Floor: Joanne Walsh Hazel Clarke Paula McAuley x3953 x5268 x2893 | Other Useful Contacts SERVICES SERVICE LIAISON OFFICER INVENTORY LIAISON OFFICER ACCESS CONTROL PRINT LIAISON OFFICER Student Wellbeing Paula McAuley Paula McAuley Joanne Barnes Carrie Hall (Level 2 Repro Room) CED Lina Furnell Lina Furnell Claire Dewhirst Carrie Hall (Level 1 Repro Room) Student Services Student Registry Rep Alex Lemon Paul Morgan Carrie Hall (Level 1 Repro Room) Information Desk Ju Yoon Alex Lemon Ann Andrews Careers Claire James Nuala Griffin Elaine McMahon Elaine Fleming Nuala Griffin Deirdre Lynskey Claire James | Xerox – for reporting faults with MFD’s Xerox number: 03708507832