Competency Entry Level (2) Desired Level (3) Exceptional (4) Personal and Professional Development. Relevance to Recovery: open to learning about ourselves and from others, being committed to continual learning and development, assists us to support individuals in their recovery. Understands the nature and causes of their emotional reactions to particular situations and actively manages own emotions and reactions when necessary. Is sensitive to the needs of others in difficult or pressured situations. Actively participates in supervision, reflects on supervisor’s feedback and applies this learning to future work. Knows their strengths, and limitations, and understands how they impact on others in a range of situations, including when providing leadership that makes a difference to their team. Recognises others’ anxieties and problems, and facilitates them to find ways of dealing constructively with these. Uses reflection on their work in supervision to maintain and improve their work. Maintains their own personal and professional development by using both formal and informal learning opportunities, Is open and realistic about their own competencies and shares this self appraisal with their supervisor. Uses feedback from their supervisor to improve their self appraisal skills. Actively shares their own learning with people they supervise. Is able to reflect on the quality of supervision given and received and seeks to address any concerns appropriately. Is a self-directed learner, able to accurately assess own development needs and consistently seeks to acquire
Recovery Orientated Practice. Consistently applies recovery principles and values in direct work with service users. Is able to use a recovery focussed approach with service users with a range of needs. Actively promotes recovery with colleagues and the wider organisation Is able to apply recovery principles and values in all aspects of work, with groups and individuals throughout the organisation Integrates recovery principles and values into service development. Maintains up to date comprehensive knowledge of user-led initiatives and applies this to all aspects of organisation and service development. Competency Entry Level (3) Desired Level (4) Exceptional Level (5) Working with Change. Relevance to Recovery: Services are supportive and helpful to each individual. Staff and systems are flexible and respond to service user’s changing needs. Effectively implements changes in policy and procedure with guidance. Understands that the working environment is one of constant change and is able to explain and promote the benefits of change. Effectively implements new strategies with guidance. Views change as an exciting opportunity and continually strives to identify changes that will improve services. Is able to implement changes in policy and procedure with guidance. Understands that the working environment is one of constant change.
Involves others when changes are required so they have a sense of ownership. Involves the whole team in any process of change so they have a sense of ownership. Involves others in change to create a sense of ownership. Promotes the benefits of change. Competency Entry Level (3) Desired Level (4) Exceptional Level (5) Organisation and Sector awareness Relevance to Recovery: Having a good knowledge of our services and other resources to increase choice for service users. Knows and understands Second Step’s mission statement, vision and values and applies these to all areas of their work. Knows how own role and service/team fits into the overall organisation of Second Step and partners. Keeps up to date with changes in sector and can describe how they impact on our work. Knows who the key decision makers are and what their views are on important issues. Networks and has contacts across Second Step and partners. Shows sensitivity to the strategic priorities and any resource constraints within Second Step and other agencies. Competency at Level 4 maintained for at least 1 year as recorded in annual appraisal