Section 1194.23 Telecommunications Products Level of Support Varies by Individual Requirement Section 1194.24 Video and Products Not Applicable Exchange Server 2010 is not a Multimedia Product Section 1194.25 Self-Contained, Closed Products Not Applicable Exchange Server 2010 is not a Product Section 1194.26 Desktop and Portable Computers Not Applicable Exchange Server 2010 is not a Desktop or Portable Computer Section 1194.31 Functional Performance Criteria Level of Support Varies by Individual Requirement Please refer to the attached VPAT Section 1194.41 (a) Information, Documentation and Support Supported Please refer to the attached VPAT Section 1194.21 Software Applications and Operating Systems - Detail Voluntary Product Accessibility Template Criteria Supporting Features Remarks and explanations (a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Supported with Minor Exceptions Keyboard access is provided through the Exchange Server 2010 experience, except where noted. Exchange Management Console: In one section of the setup interface, close cannot be evoked by ALT+C, though users can close by tabbing to the close control and hitting enter. If Unified Messaging is deployed, when an administrator enters a pin that does not conform to policy, an error screen appears. While ESC should be a function to exit the error screen, the administrator must tab to the OK key and hit enter, or select ALT + F4 to close the dialog. Exchange Control Panel: All Administrator functionality is accessible via keyboard.
function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. (b) Telecommunications products which include voice communication functionality shall support all commonly used non-proprietary standard TTY signal protocols. Supported US Baudot is supported. Microsoft recommends using the G.711 codec for communications between an IP PBX or 3rd party VOIP gateway and Exchange Server 2010 Unified Messaging. Microsoft also recommends using the G.711 audio format as set on the Exchange Server (instead of GSM or WMA). G.711 provides a more reliable TTY experience for Exchange Server 2010 Unified Messaging. (c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. Supported with Exceptions TTY voicemails can be left and retrieved. However, DTMF and speech recognition menu prompts used to access and act on these voicemails using Outlook Voice Access are not TTY enabled at this time. As an alternative, TTY users can send voicemails from their PC to their TTY device (set to Auto Answer Mode) using the “Play on Phone” feature available through use of Outlook Web App and Outlook 2007. This capability will allow TTY users to send voicemails from their Exchange inbox to their TTY device for translation to text and viewing. In addition to “play on phone” capability which routes voicemails stored in the Exchange Server 2010 inbox to a TTY device for playback, Exchange Server 2010 provides a rich set of communication and access methods for users with varying accessibility needs. Low vision or blind users can utilize Outlook Voice Access for a telephone dial-in experience from which they can access
(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. Supported (g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. Supported If the volume level is changed from the default while listening to a voicemail in Outlook or Outlook Web App, upon exiting the voicemail, the volume will be reset to the default level. (h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. Not applicable (i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. Not applicable (j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. Supported Microsoft recommends using the G.711 codec for communications between an IP PBX or 3rd party VOIP gateway and Exchange Server 2010 Unified Messaging. Microsoft also recommends using the G.711 audio format as set on the Exchange Server (instead of GSM or WMA). G.711 provides a more reliable TTY experience for Exchange Server 2010 Unified Messaging. The following protocols are utilized by Exchange Server 2010 Unified Messaging: SIP, RTP/RTCP and T.38. Secure versions of SIP over TLS and SRTP are also supported. (k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys Not applicable