above, and are caring for an adult, are entitled to an assessment of their needs by Adult Services. The cared for person is entitled to an adult social care assessment; and to have their needs met where they meet the Council’s eligibility criteria for adult social care. They will be required to make a contribution to their personal budget for adult social care services, based upon a financial assessment. This policy and accompanying guidance will be monitored and reviewed by the Adult Services Department through learning from complaints, compliments and concerns raised by service users and carers. Appendix B – List of chargeable and non-chargeable services Service Type Illustrative Description (this is not a legal definition) Examples of services in Hampshire. (see Care Choice for more services) Proposed Contributions Policy Advice and Information* On the range of social care and support services available, including welfare benefits. These services help guide people towards the right help which can prevent or defer the need for intensive social care. ‘direct access’ advice and support services HantsDirect contact centre Hantsweb Care Choice Guide to Care publications Community Independence Teams Community Dev Workers Community Mental Health Teams Advocacy, appropriate adult and, rape and sexual abuse counselling services. Free Assessment* An assessment by the Council to determine an individual’s goals and eligibility for funded care and support. Hospital Community Community Mental Health Teams Free
Care provided in a care home setting A service user residing in a care home or a care home with nursing care Care Care homeswith nursing Assessed user contribution to total cost of care Carer’s Assessment* An assessment by the Council to determine carer’s needs. Hospital Teams Community Teams Free Carer’s Services (see also res respite) Provision directly to the to enable them to fulfil their caring role. Direct Payments. Used for example for costs of travel, mobile phone, laundry. Free Carers Emergency planning/support Emergency plan and up to 48 care at home, should an emergency or crisis occur. Princess Royal Trust for Carers Free Community Equipment* Aids to living such as eating and drinking utensils, grab rails, raised toilet seats or more complex equipment such as beds and hoists. Equipment Sensory Services British Red Cross Free Day Services Social contact and activities for people who are socially isolated or have difficulty living at home. Also enables the to have a break from the caring role. Available from a number of service providers. Assessed user contribution to personal budget Financial Assessment* Information and financial assessment to determine the person’s contribution to their personal social care budget Financial Assessments and Benefits Team Free
Client Affairs The Council manages service users’ financial affairs where they lack the mental capacity to do so themselves Acting as Deputy Acting as Appointee Charged for in accordance with Court of Protection rules Free Reablement* Care and support to recover from or live with a disability or illness, by (re) learning skills for daily living. Aims to avoid hospital or long term care admission and support hospital discharge. Commissioned services: Community Response Welcome Home Time to Beds Free for up to six weeks Safeguarding The co-ordination of investigations into allegations of the abuse of a vulnerable person Teams Team Free Shared A scheme through which vulnerable adults live with people who are paid carers, offering a home and support in a family environment. Shared – care and support including respite care NB: Service pay the carer direct for food, utility bills and rent. Assessed user contribution to personal budget. Support Planning Setting out agreed goals and a plan of action, including the services to help achieve these. Hospital Discharge Teams Community Teams Free Support (day and night time) See also personal care. Advice, encouragement and supervision for vulnerable adults who live independently. Includes emotional and psychological support including behaviour management. Commissioned from a number of service providers. support work is provided as part of a chargeable service, there will be no additional charge Assessed user to personal budget Service Type Illustrative Description (this is not a legal definition) Examples of services in Hampshire. (see Care Choice for more services) Proposed Policy Support to manage Direct Payments is free
Support to enable employment is free Sensory Loss Service For people with sight, hearing or dual sensory loss. Offers reablement and help prevent or defer the need for longer term care. Provides assessments of need, training and advice about the equipment available. Provided by the Council Free Occupational Therapy (OT) For people with a range of physical, mental and/ or social problems, either as a result of accident, illness or ageing. Offers reablement and help prevent or defer the need for longer term care. OTs carry out assessments and provide services to help people remain as independent as possible in their own homes. Provided by the Council Free Telecare Equipment* Equipment that senses risks such as smoke, floods and gas, pills reminder or phone for help. Commissioned from a number of service providers. Free Telecare Response Service Response to the alarm or alert generated by the Telecare equipment. Commission from a number of service providers. Assessed user to personal budget - All for Telecare from Oct 1st 2012 Transport Transport to access services Transport arranged or provided by the Council, including to attend day services is chargeable. Assessed user contribution to personal budget Welfare Benefits Advice Advice and support to welfare benefits Financial Assessments and Benefits Team Hantsweb Free Appendix C Flow diagram of Paying for care process