Clarification and suggestions: Technical Presence – the teacher is skilled with the technology and actively supports students in their use of technology Technical support and management: The teacher maintains basic functionality (e.g. runs discussion board, fixes broken links) The teacher maintains clear instructions/guidance on the specific use of technology The teacher responds to problems and queries promptly The teacher comprehensively uses media in ways appropriate to the student group The language used to respond to queries is supportive and professional Comprehensive guidance on accessing CDU’s prescribed support services is provided Where possible, the teacher provides flexible options to give students the best possible chance to engage with technology-based content Clarification and suggestions: Communication options for students: Both synchronous and asynchronous communication options are offered on an ongoing basis during the unit Communication options are accompanied by clear guidelines (e.g. agreed response times, student consultation hours) Clarification and suggestions:
Clarification and suggestions: Student Queries – opportunities for student feedback and queries as well as responsive feedback to such Learners have ample opportunity to: Give feedback to the instructor regarding course design and content issues Communicate their queries during unit delivery Access feedback mechanisms anonymously in course evaluation Communicate their queries after completion of the unit (instructions are provided) Clarification and suggestions: Response to student feedback and queries: Is provided within 24 hrs (on a working day) more than 90% of the time. Is appropriately detailed, relevant, constructive and sensitive to students needs Clarification and suggestions: Principle 4: Collaboration Opportunities should be provided for students to interact with each other, to work and learn collaboratively, and to generate a sense of belonging to a
Feedback on the Learning experience – students are able to provide feedback about their learning and how it can be improved Student feedback: There is ample opportunity for students to give feedback about their learning experience (e.g. a continuous feedback form is deployed and the teacher can be directly contacted to resolve immediate issues - through discussion board, e-mail, phone and others) Students are actively prompted to provide feedback through the available methods There is evidence that the teacher has a systematic way of utilising that feedback to improve accordingly, through consistent proactive responses to feedback (i.e. changes are made in response to student feedback) Clarification and suggestions: Formative assessment - feedback to allow student to assess their progress with learning Self-assessment exercises: Are used regularly during the semester (e.g. self-assessment checklists, formative quizzes, modelled answers) Are varied (e.g. some quizzes, some reflective questions, a journal and some sample responses might be provided) Clearly facilitate on-going feedback to students about their learning (i.e. the activities are designed to provide the student with feedback about their work) Are set up/displayed correctly Clarification and suggestions: Built in and/or automated feedback: Is used thoroughly where appropriate (e.g. quiz answers) Is set up correctly, where it is being used Gives detailed answers that facilitate student learning and understanding Clear instructions for accessing the feedback are present Includes prompts for accessing help if there are any problems