Requests clarification to ensure understanding of other’s communication. message communicated? How do you know? Describe a time when you had to give a presentation to an audience that disagreed with some of the information you were communicating. What was the audience’s reaction? How did you respond to any disagreement or challenging comments? Describe your preferred communication style (i.e., email, person-to-person). Why do you favor this mode of communication? Continuous Learner Deals constructively with own mistakes and failures. Adapts appropriately to new situations. Solicits performance feedback and takes appropriate action to correct deficiencies. Give me an example of a time when you’ve received constructive performance feedback. How did you respond? Tell me about a time when you made what you consider a mistake or bad decision on the job. How did you handle this situation? Describe a time when you encountered a situation at work that was new to you. What was your reaction? How did you alter your behavior in response to the unfamiliar circumstances?
opinion? If so, how? What was the result? Fiscal Responsibility Proposes budgets that are consistent with the University’s annual plan and financial goals. Identifies measures to increase revenues and/or reduce expenses, as appropriate. Monitors staff utilization of resources for compliance within parameters of unit’s budget and University financial policies and procedures. Tell me about a time when you developed a budget that aligned with your organization’s overall fiscal plan. How did you go about doing this? Give me an example of a time you were with the challenge of identifying ways to increase revenues and reduce expenses for your team’s budget. Tell me how you go about ensuring that your team members stay within the given fiscal year’s budget. Give me an example of a tool that you use to do this. Leadership Competencies Description Sample Behavioral Interview Questions visionary and strategic thinking Establishes and communicates a vision and strategy for area, in support of the University’s mission, vision, and strategic plan. Aligns staff performance goals to the vision. Anticipates future needs and trends and pursues new opportunities within the context of the strategy. Prioritizes strategic opportunities. Identifies and works to remove obstacles to achieving strategic goals. Describe a previous organization’s mission and vision for me. How did you go about ensuring that your team’s vision and strategy aligned with the overall organizational mission? What do you do to align your staff’s performance goals to your organization’s vision? Can you describe specific steps you have taken in the past to guarantee this? How do you go about obtaining the needed information to identify the key issues and relationships relevant to developing and achieving a long term vision? Can you give me an example? Tell me about a time recently when you had to make a strategic decision. What factors impacted this decision? What was the outcome?
Demonstrates commitment to learning and Describe a time when you had to change a recent behavior in order to successfully complete a project or task. Was this difficult for you? If yes, how so? Tell me some ways in which you seek professional development opportunities. Can you describe some recent accomplishments? communications and influence Provides supportive and constructive communications that result in productive working relationships with others. Communicates in many venues, both orally and written, in a clear, organized, and effective manner. Adapts communications and influences strategy and to ensure understanding and commitment. Engages in collaborative problem solving. Respects and maintains confidentiality. Give me an example of an incident when team members were having a difficult time working together. What steps did you take to help them resolve the issues and develop a productive working relationship? Tell me how you make sure that your communication, both written and oral, is clear, organized and effective. Give me an example of how you do this. How do you ensure that your communications are understood? Give me an example. How do you communicate the same material to a diverse audience or a variety of different audiences? Give me an example of time in you were successful at accomplishing this. How do you respond to dissenters or those who disagree with your message or position? Please give an example of a situation where someone disagreed with you in front of others. What was the outcome? Describe a time when you needed to solve a problem as part of a team. How did you make sure that consensus was met, and the problem was solved? Give me an example of a time when confidential information was shared with you. How did you reassure the
Manages effectively Maximizes the use of the University’s financial, capital, and staff assets. Maximizes productivity and effectiveness through performance management and feedback. Describe a time when you were tasked with a project with restricted funds. How did you go about identifying alternative organizational resources (financial and human capital) in order to successfully complete the task? Tell me about a time when you needed to give performance feedback to a team member to ensure successful completion of a project. What did you say? What was the outcome? Please describe a situation in which you were responsible for the achievement of a complex task. What actions did you take? How did you engage others in the work? What happened when things didn’t go as planned (priorities changed, resources got tight, etc.)? What was it you did specifically that led to the successful (or not) achievement? Represents Pace University to the External Community Accepts invitations to and presents at professional/higher education conferences. Provides leadership and guidance to the external community, as appropriate. Maintains a positive professional and leadership image to the external community. Tell me about a recent time when you presented at a professional organization or conference. How was it received? Tell me which, if any, professional organizations you are involved in and to what extent. Do you hold any leadership positions? Do you provide any pro bono work or serve on any local committees or work groups? Please describe. Do you enjoy this work?