PLAN – J. – – – CSW – PCC – PCC 7, 2013 12, 2014 5.0 STAFF AND PROJECT AND DIANNA SECRETARY OF STATE KEN CHIEF OF VENDOR PROJECT EXECUTIVE TECHNOLOGY GROUP PROJECT EXECUTIVE RAGHU VENDOR PROJECT MANAGER TECHNOLOGY GROUP MANAGER
Version 2.0 PMP Update: The SOS developed an RFP for a replacement centralized system based upon user defined requirements, and SOS technical expertise with hardware and software products. Additionally, research was performed to identify software products successfully implemented in other states. The RFP was published in July of this year and six companies submitted proposals. The RFP proposals were evaluated in August and September, with two companies identified as Finalists. These two companies were invited to perform oral presentations and to demonstrate the proposed software solution based on software workflow scenarios developed by the SOS. One of the two Finalists demonstrated a product that in most cases exceeded all SOS requirements. The SOS is currently moving towards awarding the contract to the top finalist based upon the RFP point structure. Version 3.0 PMP Update: The RFP was awarded to PCC Technologies, a vendor with a solid implementation history in two other states and with an existing software framework that meets the business and technical requirements of the Office of the New Mexico Secretary of State. 1.2 C-2 General fund $1.215 HB-2 Enabling legislation PCC certification Doit Project Certification Committee and Department of finance and administration General Fund $11.0 Laws 2014, Chapter 63, Section 4 (pg 50) NM 2014 Legislative Sesssion General Fund $60.0 Laws 2015, Chapter 101, Section 4 (pg 50) NM 2015 Legislative Sesssion Constraints are factors that restrict the project by scope, resource, or schedule.
Description – Additional SOS funding will be required for Project Management and IV&V services. Funding for extension of Project Management and IV&V services would not be available to cover the additional time frame for the project Probability: High Impact: High Mitigation Strategy: Reduce project management services, and/or have SOS IT staff members fill the role. Contingency Plan: Agency management staff members are looking at alternative funding sources. Risk 19 Description – Project Scope will be impacted by tasks to be completed within the contractual year, features and functionality will not be available to SOS Probability: High Impact: High Mitigation Strategy: SOS and vendor to establish scope of project based on current funding time frame. Contingency Plan: SOS and Vendor to determine more limited scope for Phase 2 deliverable features and functionality Risk 20 Description – PCC Vendor Staffing uncertainty. PCC vendor assigned Probability: High Impact: High Mitigation Strategy: The Vendor has assured the Agency that the new developer is only responsible for the software build process, and he is not involved in the software coding process.
Blezoo Varghese SOS Technical Lead IT Division Deputy CIO IT Operations Staff IT implementation and ongoing support IT Division IT Operations Staff Christina Espinoza business sponsor business services Bureau Chief Stacy Starr-Garcia business sponsor Corporations Bureau Chief Business service staff business users & Subject Matter Experts business services division business ops specialists John salazar Cathy Sisnersos Project Manager CSW Enterprises Project Managers Nicolas Behrmann IV&V Vendor IV&V dEliverables Sole Proprietor IV&V Vishal Hanjan SOFTWARE IMPLEMENTATION - PCC CHANDRA SOFTWARE IMPLEMENTATION - PCC Jonathan Christy SOFTWARE IMPLEMENTATION VENDOR - Business Analyst PCC TECHNOLOGY GROUP Business Analyst External Entities (i.e.. Registered Agents, Law Firms, Constituents, ect.) Internet Users wanting to perform self-service transactions via the Internet External Users Registered Portal users General Public General Public searching SOS systems for Public information Public General Public
2.2.3 Name Role Responsibilities Steering Committee NMSOS Core project stakeholders including management and project team members will assist in driving the direction and decisions of the project, settings project requirements, participating in the RFP, and evaluating solution providers. John Salazar NMSOS Project Manager Ensure project resources are being managed, project deliverables are being met, deliverable acceptance is occurring, appropriate communication is occurring, and issues are being identified, reported, and mitigated and that the overall project is being completed as defined. Vishal Hanja 860.466.7245 PCC Project Executive Oversee project at the Delivery level. Elevated problem resolution. Manage PCC/NMSOS relationship. Raghu Chandra 860.466.7242 PCC Project Manager Manages/controls the on-time progress and delivery of all aspects of the project from a PCC perspective. Single point of contact between NMSOS and PCC resources. Drives the Communication and Reporting mechanisms to reduce risk. Monitors and initiates Change Management activities. Acts as liaison between Business and Technical teams. Provide status information and create, maintain, and distribute a document as the implementation work progresses. Provides CRD system subject matter expertise. Provides CRDTM business subject matter expertise. Provides high-level technical and tracking
DEL-7 Project Schedule A tool used to indicate the planned dates, dependencies, and assigned resources for performing activities and for meeting milestones. The de-facto standard is Microsoft Project. Deliverable Acceptance Criteria Weekly: Project Manager and project team monitor tasks and document progress and issues. Weekly: updated project schedule included with Project Status Report to Executive Sponsors and Steering Committee. Updated schedule provided as required with DoIT and PCC certification documents. Standards for Content and Format MS Project or MS Excel Format. Quality Review Weekly review by Project Team and Project Sponsors. Presentation as required and certification by DoIT and PCC.
Quality Review Monthly by business owners and project team. Presentation as required and certification by DoIT and PCC. 4.1.2 Complete the following table to identify the deliverables this project is to produce, and to name the person or persons who have authority to approve each deliverable. DEL-001 Project Charter Project Sponsor & Agency CIO May 8, 2013 DEL-002 Initiation & Planning Phase Certification Form Project Sponsor & Agency CIO May 8, 2013 DEL-003 Project Management Plan (PMP) Project Sponsor & Agency CIO PMP will be updated, ongoing and as required for remainder of project term. DEL-004 IV&V Contract IV&V Reports Project Sponsor & Agency CIO Upon final signature DEL-005 IT Service Contracts Project Sponsor & Agency CIO Upon final signature DEL-006 Risk Assessment and Management Project Sponsor & Agency CIO Upon final signature DEL-007 Project Schedule Project Sponsor & Agency CIO Weekly, as updated DEL-008 Monthly Project Status Reports to DoIT Agency CIO Monthly, as produced
DEL-6 Segment 1 - Functional Requirements Functional Requirements Document (FRD) Detail Updated Process Flows and Scenarios FRD Update Requirements Traceability Matrix (RTM) Conduct review session(s) Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-7 Segment 1 - Technical Design Update Technical Design Document 1. 2. ARCHITECTURE APPROACH, TOOLS TECHNOLOGIES 2.1 ARCHITECTURE APPROACH 2.2 KEY ARCHITECTURAL CONSIDERATIONS 2.3 SEQUENCE 2.4 ARCHITECTURE PATTERNS AND COMPONENTS 2.5 TOOLS AND TECHNOLOGIES 3. PROPOSED SOLUTION OVERVIEW 3.1 BUSINESS PROCESS 3.2 EXTERNAL INTERFACE 3.3 BULK FILING PROCESS 4. ENVIRONMENT DETAILS 4.1 PRODUCTION ENVIRONMENT 4.2 QA/TESTING ENVIRONMENT 4.3 TRAINING ENVIRONMENT 4.4 DEVELOPMENT ENVIRONMENT 5. HARDWARE SOFTWARE REQUIREMENTS 5.1 HARDWARE REQUIREMENTS 5.2 SOFTWARE REQUIREMENTS 6. SECURITY 6.1 INFRASTRUCTURE LEVEL SECURITY 6.2 APPLICATION LEVEL SECURITY 6.3 SSL REQUIREMENT 7. OPERATION AND SUPPORT 8. TECHNICAL REFERENCE 8.1 SAMPLE ENTITY/RELATIONSHIP DATABASE DIAGRAM 8.2 PROPOSED PROCESS FLOW DIAGRAM 9. DISASTER RECOVERY 10. RESPONSE TO SYSTEM ISSUES Conduct review session(s) Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-11 1. Segment 1- Application Customization 2. Integration Testing 3. Application Demonstration review session(s) Contractor to install Segment 1 application code and updated database module in the Agency’s computing environment(s). Contractor will configure and customize application components to meet the full requirements documented in the FRD and tracked through the RTM Documentation 2. Conduct review session(s) Contractor will perform system integration testing in the test environment to ensure the solution is operating sufficiently in order to proceed to the UAT system phase. Contractor will conduct application demonstration review session(s) for Agency key stakeholders in order to provide verification that the configured system meets the Agency’s expectations for being UAT ready Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-12 Segment 1-User Acceptance Testing (UAT) 2. Integration Testing Finalize UAT Plan Contractor will perform system integration testing in the test environment to ensure the solution is operating sufficiently in order to proceed to the UAT system phase. Execute Segment 1 UAT Track and Resolve UAT Issues Conduct review session(s) Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-13 DEL-13A DEL-13B Segment 2 - Gap Analysis Sessions (Corporations, Partnerships and NSF) Segment 2: Conduct Gap Analysis Sessions to Gather Business Segment 2: Document Functional and Business Changes Conduct review session(s) Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-19 DEL-19A Segment 2 – Prototype Design (Corporations and Partnerships) Develop software prototype Conduct review session(s) Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-20 DEL-20A Segment 2 – Data Conversion Data Conversion and migration Conduct review session(s) Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-22 DEL-22A Segment 2 – User Acceptance Testing (Partnerships and Corporations) Finalize UAT Plan Contractor will perform system integration testing in the test environment to ensure the solution is operating sufficiently in order to proceed to the UAT system phase. Execute Segment 2 UAT Track and Resolve UAT Issues Conduct review session(s) Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-23 DEL_23A Segment 2-Training (Corporations and Partnerships) Develop Segment 2 – Training Materials/Documentation Execute Segment 22 Training Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee
DEL-25 DEL-25A Segment 2 Application in Production (Partnership and Corporations) Segment 2 Deployment and Production Implementation Test Production Environment Deliverable Acceptance Criteria As defined in contract scope of work and approved by project steering committee and IT operations staff Standards for Content and Format As defined in contract scope of work Quality Review Weekly status meeting with project steering committee 4.2.3 Complete the following table to identify the deliverables this project is to produce, and to name the person or persons who have authority to approve each deliverable.
Note: The Date Approved Column for the Deliverable Table presented below, will be managed by the use of the Agency’s Dashboard project methodology utilized by the Agency to provide pertinent project information in a single consolidated document. DEL-1 Project Kickoff Project Team, Business Owner, and Project Sponsor 1/31/14 DEL-2 Detailed Project Plan Project Team, Business Owner, and Project Sponsor 1/31/14 DEL-3 Development Environment Installation/Configuration Project Team, Business Owner, and Project Sponsor 2/20/14 DEL-4 Segment 1 - Gap Analysis Sessions Project Team, Business Owner, and Project Sponsor 2/20/14 DEL-5 Segment 1- Data Model and Database Design Project Team, Business Owner, and Project Sponsor 3/6/14 DEL-6 Segment 1 - Functional Requirements Project Team, Business Owner, and Project Sponsor 3/20/14 DEL-7 Segment 1 - Technical Design Project Team, Business Owner, and Project Sponsor 3/20/14 DEL-8 Segment 1- QA Plan Project Team, Business Owner, and Project Sponsor 3/20/14 DEL-9 Segment 1 - Training Plan Project Team, Business Owner, and Project Sponsor 2/28/15 DEL-10 Segment 1- Data Conversion Project Team, Business Owner, and Project Sponsor 1/5/15 DEL-11 Segment 1- Application Project Team, 8/31/14