Advocate reservation in electoral process Prepare persons with disabilities to stand for elections Prepare persons with disabilities to be responsible citizens Regular engagement with health department to organise disability certification camps Advocate training of ASHA workers, anganwadi workers on health awareness and disability management Considering cross disabled persons in all reservations at district- level bodies Appoint different disabled as office bearers capacity to enhance political participation of persons with disabilities Monitoring the implementation of government development schemes RELATIONSHIP POSITIVE NEGATIVE WHAT NEEDS TO BE DONE Incident 1 - Election of New Office Bearers Incident 2 - Local Resources used to arrange 1st quarterly meeting after a long time 16 districts visited by office bearers Strong unity among members Confidence built among office bearers with district level groups Strengthened communication linkages from district level to the office bearers Participation of members increased / commitment Incident 1 - Long Gap in conducting KARO meeting Incident 2 - In 2–3 districts many wanted same post and had a heated discussion Increased jealousy and confusion Mistrust and misunderstanding among stakeholders To minimise negative impact the following measures need to be Hold regular meetings Clarify the roles and responsibilities among office bearers Dissemination of information on decisions taken at meetings at all levels Identify and recognise/ reward good work Monitor the responsibilities assigned to office bearers Distribution / delegation of tasks and responsibilities at district level
of the DPO built among stakeholders / donors Government officials recognise the potential of the DPO and invite the members to meetings for suggestions Support of members / other stakeholders decreased Image of DPO decreased Communication channels broken Transparency – sharing of finances Documentation of programmes / meetings Office bearers to behave equally with all, maintain relationship with members STRUCTURE ENABLING HINDERING WHAT TO BE DONE Authorised representatives to negotiate with the government Distribution of tasks and responsibilities required to enable the following: - Helps in coordination - Facilitate dissemination of information - Effective implementation of programmes Enable monitoring – quality implementation Promote effective team work Help in strengthening the DPO Enables decision making collectively All types of disabilities not represented in the structure Difference of opinion in the hierarchy affects implementation No provision for remuneration /delays in activities due to limited time No professionally qualified persons as office bearers Acquire skills on communicating with different types of disabilities Look for professionally qualified volunteers – explore help of students from social work departments / university / colleges Create a post at taluka level HELPFUL MECHANISMS FORMAL DIFFICULTIES Office bearers, monthly, No proper auditing of finances Maintaining records / documentation – MIS
Dialoguing at a common platform became possible with stakeholders, including government representatives Community became clear about the purpose of the DPO Purpose of DPO commonly understood by members Learnt how to be practical and communicate clearly Members came on a common platform and relationships improved Helped develop common understanding on purpose and MoU Members/Office bearers became better prepared to present ideas and link actions with the purpose Enhanced image of DPO clarity built that they adopt a rights-based approach and not be service oriented Developed skills to build relationships Created a negative about the DPO and affected resource mobilisation Members demoralised Negative effects on new members Disrespect to democratic processes and MoU by the designated position holder Negative purpose of the organisation communicated stakeholders Feeling of insecurity among members in presenting their views publicly Enhance transparency in public by sharing what members are in accessible formats Members need to take collective responsibility for identifying weaknesses and addressing them Collective Vision and Mission needs to be developed and responsibilities need to be decentralised and members need to take more pro-active role REWARDS REWARDS ISSUES WHAT NEEDS TO BE DONE Publishing of activities by members in the Newsletter No rules/systems for giving rewards – not documented Selected members are reviewed and rewarded Develop systems for rewards Mention the rewards system in the MOU and publish it Follow this system in a transparent way LEADER What do you understand by Leader?
Employment Mela Conduct meetings, meet concerned government officers, fix time, place and date, promote awareness, raise awareness about providing jobs to persons with disabilities according to their skills Mahasabha / Aamsabha Conduct meetings, list the problems and do analysis and identify issues, meet concerned officers, invite all persons with disabilities, fix the time and place and date, promote awareness, make arrangements to give memorandum to concerned officers for solution of issues Do advocacy by conducting rallies/ dharna Conduct meetings, take permission from officers, fix date, time and place, fix the route of the rally, inform the media GAPS in the above listed Programmes / Activities GAPS WHAT NEEDS TO BE DONE No awareness among persons with disabilities about their rights No clarity about the purpose of the DPO among members Lack of financial resources Detailed programme planning is not being done Have faith on one’s ability and work, Disseminate information about activities of the DPO among members. Training, spread awareness, dialogue with government officials Conduct regular meetings, clarify the purpose of the DPO and make a detailed plan through regular meetings Collect donations every month and invest it in the bank account, Mobilise persons with disabilities into savings and credit groups, increase members and charge membership fees, collect through different kinds of entertainment programmes RELATIONSHIP POSITIVE NEGATIVE WHAT NEEDS TO BE DONE Incident 1: Dharna for issuing disability certificate Incident 1: Organise Mahasabha Do proper planning (accommodation, transportation, food, etc)
Incident 2: Increase in marriages because of marriage melas Increase in membership DPO is strengthened built with govt officials Confidence of office bearers increased Increased faith in the DPO Recognition and image built among officers Feeling of brotherhood / unity Incident 2: with locomotor disability fractured her leg and was not supported Increase of negative feeling among members of the DPO Dissatisfaction among members of the DPO Support of members decreased 3 times (100 members remained out of 400) Committees were broken at block and village level Members were not working actively Distribute responsibility for each task Clearly communicate information to all members Monitor the implementation of the task distribution Follow the rules and regulations Try to reduce mistrust among members Make home visits, talk to persons with disabilities about their issues and brief them about the DPO For who are unhappy make provisions to avail benefits for them and link them as members to the DPO Meet and discuss with the government officials for cooperation Meet other NGOs and seek their cooperation Take help and support office bearers within the DPO STRUCTURE ENABLING HINDERING WHAT NEEDS TO BE DONE Leadership Allocation of responsibility Support by office bearers Take responsibility Not working in consonance with the Vision and Mission Work more on locomotor disability, visual impairment and multiple disabilities only Event-based meetings are held Form committees from village to district level the rules and regulations of the DPO Regularise the planning and review meetings Focus on self-employment and implementation of 3% reservation Organise an employment fair
Focus is more on disability certificate, pension, aids and appliances/service delivery Regular meetings are not held for planning, review and monitoring Less work is done for disabilities like quadriplegic and paraplegic, hearing impairment, leprosy cured and mental illness No work is being done for sports and recreation, accessibility, employment and political participation of persons with disabilities Advocate recruitment/ employment of special educators for enhancing inclusive education and make available suitable aids and appliances Promote and advocate accessible environment in schools, transport, and public spaces Create a disability-wise data base and enable them to access health benefits Take appropriate action against office bearers breaking rules Link persons with disabilities above 18 years with voter IDs Helpful Mechanism HELPFUL FACTORS HINDERING FACTORS WHAT NEEDS TO BE DONE Rules and regulations Unity Mutual cooperation Time management Mutual understanding Limited information available to all of rules and regulations Less interest in work Not abide by rules Limited financial resources Re-examine the rules and regulations, update them and circulate and share with all members Instead of focusing on ‘I’, focus on ‘us’ Inculcate feeling of commitment and honesty
Get involved in all community development issues Voter awareness for persons with disabilities Advocate accessible voting booths and machines Relationship POSITIVE NEGATIVE WHAT NEEDS TO BE DONE Incident 1: Election conducted and new office bearers elected Incident 2: Cricket tournament organised by ADD and ATDDT become runner up value of unity trust among community members, government and staff increased community acceptance increased commitment bond between one another strengthened decision taken collectively understanding among one another increased difference of opinion dealt with easily other stakeholders are accepted and image of the DPO increased confidence increased Incident 1: turnover Incident 2: Decision to register the DPO as a Trust or Society. All legal consultants said to register in Trust Act. difference of opinion among members relationship broken / strained / mistrust no support received from stakeholders/ donors for the time being misunderstanding created Patience in decision making Take members into confidence while decision making Inform all members on important decisions One-to-one discussion Take guidance from others, avoid confusion REWARDS REWARDS ISSUES WHAT TO BE DONE
disabilities (cerebral palsy, autism etc) HELPFUL MECHANISM ENABLING HINDERING WHAT NEEDS TO BE DONE By-laws Objective of the Trust Rewards Information not being communicated on time Limited guidance when faced with problems in implementation due to limited skill Communication through mobile, post - card or SMS Transportation facilities for participating in meetings needs to be addressed Capacity building of members on the following: Management skills Report writing Book keeping and accounts Proposal writing Updating knowledge base Monitoring and follow-up of programme implementation LEADER Q.1 What support does the leader require? The leader requires the support of
Incident 1: Changes in rules of pension scheme Incident 2: Distribution of motorised tricycle DPO was strengthened Confidence increased Image of the organisation /DPO was built Able to talk at equal level with government officials Women with disabilities had opportunity to play a lead role Increase in membership Self - confidence of president, office bearers increased Love and respect for anther increased Incident 1: Protest/staged dharna when was stolen at a bank from a person with disability Incident 2: Application of motorised wheelchairs for verification in case of 2 persons with disabilities Community members were threatened Disappointment and distrust among members increased The administration was disappointed Confidence of members was shaken Disappointment members, office bearers Distrust Difference of opinion Negative incidence Indifference expressed by society and community Protests should only be done after proper situation analysis and discussion among the members about the after - effects more coordination among members and office bearers require proper dissemination of information develop cordial / working relationship with the administration Helpful Mechanism ENABLING HINDERING NEEDS TO BE DONE
MoU of organisation / DPO all elected have been designated their job responsibility Work in coordination with one another Rules stipulated in MoU are not followed regularly No proper place identified to conduct meetings regularly Lack of proper information and coordination Actions not taken on persons not abiding by rules and regulations The office bearers should implement the MoU / the office bearers should study the MoU and implement it A proper for those meeting should be identified by the vice president Make provision for not following or abiding the rules and regulations Dissemination of information through SMS to all members of the DPO Mark all copies of the letter to the Secretary of the national - level DPO Rewards REWARDS TYPES OF REWARDS WHAT NEEDS TO BE DONE Reward means respect for all, promote respect for all and diversity To encourage Increase management skills Persons with good performance are given additional responsibility and offered a designated post in the DPO Praise the good actions of members and office bearers in the meeting Provide a letter of appreciation on letterhead of the DPO as a token memento
STRUCTURE ENABLING HINDERING Practices applied to units/ persons within the DPO WHAT TO BE DONE Unity, power Distribution of work, responsibility Leadership Discussion about issues by the working committee / executive committee Members do not come together No mechanism for conflict resolution Not obeying the decisions of the leader Not following the rules Lack of confidence among the executive committee members of the DPO No work is done on Employment, Barrier - free environment, Women with disabilities Advocating inclusion of disability in the election manifesto of political parties through MLAs More focus on activities is on locomotor disability More on availing pension /scheme and media advocacy Activities revolve around dharna/ rallies/protests Persons with visual impairment, hearing impaired and women with disabilities should be given a position in the organisation Provide information in accessible formats to all persons with disabilities of the DPO of activities should be broadened on other issues – RTI, employment, women with disabilities, political participation, barrier -free environment LEADER
Low vision centre Day care centre Speech therapy centre Rehabilitation centre Physiotherapy centre Telephone booth Aids and appliances Inclusive education scheme Multiple disability children’s centre Hearing impaired children’s centre Interest - free loan Cricket competition Braille reading and writing Employment training Personal development seminar Parents sammelan/camp Flag day Summer camp Food competition Solo performance Felicitation of brilliant students Felicitation of teachers Inclusive education scheme Sammelan of senior citizens GAPS WHAT NEEDS TO BE DONE Limited access to financial resources Disability - wise unequal access and distribution of resources Limited promotion of activities of the organisation Braille transcription unit Technological training for the employees Limited access to financial resources to do charity show (eg – to do katha of Moraribapu, stalls during these satsangs to give training to volunteers for fund raising and motivate them to felicitate and motivate the donors annual report for organisational building identity/image, advertisement in city news, to develop organisation’s website to raise awareness about cultural activities like street play, garba
RELATIONSHIP AND REWARDS POSITIVE NEGATIVE WHAT NEEDS TO BE DONE Incident 1: Flag day Incident 2: classes conducted regularly Contribution of staff - Rs.3.50 lakh money was collected Salary was made regular Staff appreciated the organisation’s gesture in supporting salaries of staff at times due to delayed payment from government departments e.g. At times of late salaries the organisation deposits the instalments on behalf of the staff like bank loan instalment, pay LIC premium mixed group of stakeholders participated in some of the activities like the trustees/working committee / teachers/ students/school/college/ organisation eg. teachers, students – school/college/ org Incident 1: Shifting of stuff from old building to new building where one group felt it worked more– two groups were made comprising persons with visual impairment and the other of speech and hearing impaired Incident 2: Use of land allocated for construction of office building Although the labourers engage for shifting were being paid more, they took advantage of this conflicting situation/difference of opinion and decided to abandon the work distribution or allocation of work was not pre-defined organise social events in the organisations and get together with family members of staff and working committee distribution of based on ability/capacity/interest coordination between staff and working committee form representative groups to attend/participate in the social functions of staff members review the work done by employees as well as committee members and accordingly reward them provide encouragement and motivation to the committee members and staff
able to spread awareness of the activities of the organisation during such public events conducted in campaign mode persons with disabilities get identified music teacher / special educator - were given responsibility / parents / students – school headmaster supported parents remained present with children for music class and they become aware about other works of the organisation. and clarified with same level positioned person changing a premises restricts possibility for modifying the building space for making it accessible additional burden of work while shifting leads to mental pressure distribution of work and responsibility collectively try and focus more on completion of task rather than fault finding to start a staff credit society to practise respect all to work with tolerance, and patience with respect for others make efforts to resolve the conflict instead of abiding by rules constitute a joint management council for feedback STRUCTURE AND HELPFUL MECHANISM ENABLING HINDERING WHAT TO BE DONE More members in working committee included Distribution of task the members of working committee Nominated more persons with disabilities to the working committee Appointment of in-charge teacher at taluka level Increase of issues in family because of transfer of teachers More efficient teachers have to do more work Working committee meeting is not held regularly Funding is not regular Make a committee representing all types of disabilities People should take initiative for supporting persons with disabilities and the organisation. These
If appropriate, prepare a written summary of the SWOT Analysis to give or e-mail to participants for continued use in planning and implementing your effort. References: _David, Fred R. (1993). Strategic Management, 4th Ed. New York: Macmillan Publishing Company. _Jones, Bernie. (1990). Neighborhood Planning: A Guide for Citizens and Planners. Chicago and Washington, D.C.: Planners Press, American Planning Association. Internet Radha Balamuralikrishna and John C. Dugger describe the use of a SWOT analysis to initiate new programmes in vocational schools; article appeared in Journal of Vocational and Technical Education. Helpful guide from Management Sciences for Health and United Nations Children's Fund. A quick overview from Mind Tools Books. SWOT Analysis – Matrix, Tools Templates and Worksheets | RapidBI – Rapid Business Improvement 5.3.2 Session Plan and Facilitation Note – SWOT Analysis Time: 2 hours Method: discussion Materials: Flipcharts, black/white board, markers, relevant visuals for explanation and Reading 9 on SWOT Analysis Objective: The participants from the respective DPOs will be able to illustrate the strengths, weaknesses, opportunities and threats confronting their institution
Bring unresolved problems to the federation CBR Worker Be a person with disability or family member of a persons with a disability Social service motto Volunteerism 10th pass or fail Belong to the block or district Punctuality Home visit, conducting SHG meetings Awareness raising in the community Follow the decision taken by the federation Abide by rules and regulations Not take leave without permission from higher authority(President / Secretary) Executive members Be a person with disability or family member Social service motto Volunteerism 10th pass or fail Belong to the block or district Punctuality Have cell Answer and reply missed calls Regularly attend meetings of federation Involve in decision making Information sharing Fulfill the given /allocated responsibilities Treasurer Be a person with disability or family member Social service motto 10th pass or fail Belong to the block or district Punctuality Take responsibility of keeping records of savings, membership fee and financial matters Keep of accounts Promptness Accounts/ auditing Fund raising and local resource mobilisation Secretary Be a person with disability or family member Inform about meetings to all concerned Keeping reports, minutes of the meetings
Secretary Good understanding of rights and Acts for the rights of persons with disabilities Programme management Documentation Meeting management Relationship building Overseeing the functioning of the DPO Inviting meetings and informing meetings Communication with stakeholders Managing documents Implementing the decisions by the board Treasurer Mobilising resources Book keeping Fund flow management Monitoring financial transactions Mobilising and managing budget Getting budget Account keeping Supporting disabled persons Member Understanding of rights Helping other members to be part of DPO Communicating the achievements of the DPO with other members Identification of members Strengthening organisations Expanding the DPO Gathering information disabled persons and linking them to the DPO Executive body Implementing the decisions of the general body Designing programmes Enhancing visibility of the DPO General body Taking overall decision for the DPO Policy setting Taking accounts of progress
Example 5: Rajasthan Viklang Manch Position Qualities/Skills Responsibility President Honest, tolerant, conscientiousness, trustworthy, skilled, service oriented, non- discriminatory between rich or poor, Ability, decision - making power, have good social communication skills, should be educated Take decisions after discussing with committee members and office bearers Monitor and review the activities Guide the members and the divisional heads Call meetings Make a comprehensive programme plan Monitor the budget utilisation Clarify the purpose of the organisation Disseminate work among people Vice President Honest, tolerance, conscientiousness, trustworthy, skilled, service oriented, not be discriminatory between the rich or poor, ability, decision - making power, have good social communication skills, should be educated Assume responsibility in the absence of the president Support the president Secretary Honest, tolerance, conscientiousness, trustworthy, skilled, service oriented, not be discriminatory between the rich or poor, decision - making power, Take minutes of the meeting Give information to all members Send minutes to all the members Provide annual report, narrative report Implement activities