ALJ/AA6/jt2 PROPOSED DECISION Agenda ID# 15488 (Rev. 3) Ratesetting 2/9/17 Item #18 Decision BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF Application of the North American Numbering Plan Administrator, on behalf of the California Telecommunications Industry, for Relief of the 916 Numbering Plan Area. Application 1611007 (Filed November 17, 2016) DECISION GRANTING REQUEST FOR AN ALLSERVICE AREA CODE OVERLAY IN THE 916 NUMBERING PLAN AREA
According to the California Department of Finance, New State Population Report dated May 1, 2015, which was included with A.1611007 (pages 3948 of the application), Sacramento is the sixth largest city in California, and grew by 0.9 percent during the measured period. This 916 NPA has a mix of urban and suburban cities plus unincorporated suburban residential communities. In addition to serving the capital of the California state government and many state government buildings and structures, the 916 NPA serves the Sacramento International Airport, several museums, hospitals, universities and colleges, many tourist attractions, and fishing and boating on the Sacramento River Delta. The area served includes residential, commercial and light industrial areas with varied growth separated by agriculture and the Sacramento River Delta. There is the Port of Sacramento in West Sacramento serving deep water freighters, and varied rural and open spaces. The 916 NPA is bordered on the north and east by the 530 NPA, to the west by the 707 NPA, and to the south by the 925 NPA and the 209 NPA. Current Request for a New Area Code The industry reached consensus at its October 22, 2015 meeting to recommend to the Commission an allservices distributed overlay as the form of relief for the 916 NPA. The Industry submits its overlay recommendation to the Commission upon NANPA’s projections that absent NPA relief, the supply of central office codes (often referred to as “CO” or “NXX” codes) for the 916 NPA will exhaust during the first quarter of 2018. As required by statute, Commission held three Public Participation Meetings to inform representatives of local jurisdictions and the public about the
Activity Description Audience Shared or Individual Service Provider Effort Start Date Completed Date 1 Effective date of decision approving 916 area code overlay NA NA Date of Decision (DOD) 2 NANPA 916 implementation meeting CPUC Staff and Industry Shared 2 weeks after DOD 3 Email to industry asking for participation on task force & subcommittees Industry Shared 2 weeks after DOD 4 Overlay information distributed internally as job aid for customer service representatives to answer customer questions. Representatives should not need to refer questions to the CPUC. Customer service representatives Individual 1 month after DOD 5 916 overlay update to industry websites All customers Individual 3 months after DOD 6 News release describing 916 area code relief plan for distribution within the 916 area code including chambers of commerce and governments All customers Shared 4 months after DOD 7 Notify California Relay Services to send messages alerting customers to 1 + 10 digit dialing requirement in 916/new NPA Hearing impaired customers Shared 5 months after DOD 8 Customer Notification No. 1: Announce the new area code plan. Include information about 1 + 10digit dialing and indicate affected areas All customers Individual 3 months after DOD 9 Provide letters with the information in Customer Notification No. 1, as well as PEP Task Force contact information and an offer to provide industry speakers, to senior, consumer and other advocacy/activist organizations, chambers of commerce, city councils and other key government agencies, airports, alarm service providers and public safety organizations through the 916 area code. Senior, consumer and other advocacy/activist organizations, chambers of commerce, city councils and other key government agencies, airports, alarm service providers and public safety organizations Shared 3 months after DOD 10 Begin Permissive Dialing 6 months after DOD on Saturday 11 Published Directories: Add information on cover to alert customers in 916 area code All customers Individual 6 months after DOD 12 Offer industry appearances on local radio and TV talk shows All customers Shared 3 1/2 months after DOD 6 months after DOD 13 Correct payphone signage to include updated dialing instructions All customers Individual 9 months after DOD 14 News releases to media serving 916 area code and adjacent area codes and statewide regarding start of mandatory dialing Statewide Shared 11 months after DOD