Shared Vision Table 1 The Program Model ASSUMPTIONS Users will share info and provide reviews. Corporations will push their employees to use it via incentives. People will move away from insurance providers if it saves them money. Providers will benefit from using cash. Providers will use the system. Stakeholders (Who?) Initiatives (What?) Value Proposition (Why?) Beneficiaries (For Whom?) Developers Cash doctor Consumers Develop the system (for price & review/rating). Search and share healthcare information. Market the app/system Corporate marketing strategy. Individual marketing strategy. Provider marketing strategy. Easy-access healthcare information becomes available to consumers. Increased time and dollar savings for patients and healthcare consumers in general. Make cash doctor more accessible and functional than current website. Healthcare consumers - individual and corporate. Health care providers. Cash doctor (includes student team) Cost Benefits Development time (in person-hours) Hardware Software Network Maintenance Miscellaneous Consumers and corporations save money Consumers have access to healthcare, information, and networks (intangible) Doctors make more money Usage Registered users Downloads Rate of access Rate of sharing Time saved in finding coverage
Artifacts Table 3 Artifacts Artifact Description Status Planned delivery date Overall Project Description Brief analysis about the healthcare industry and the opportunity and challenge about Cash Doctor. Received from client N/A Overall Requirement Description Description about target functions about this app. Received from client N/A Technique Description Description about database structure, development environment, etc. Received from client N/A Current Business Workflow Figure 3 Current Business Workflow of Cash Doctor 2.0
System Objectives, Constraints and Priorities Capability Goals Table 4 Capability Goals Capability Goals Priority Level OC-1 Manual Information Search: The application should enable consumers to search healthcare information by imputing location, code, price and specialty. Must have OC-2 Geo-Location Search: The application should be able to find consumers’ location and show relevant providers around. Must have OC-3 Price Comparison: The application should enable consumers to compare price between different providers. Must have OC-4 User Registration: The application should enable consumers to register as a user. Must have OC-5 Price Sharing: The application should enable users to share healthcare services price by manually imputing or capturing invoice. Must have OC-6 Provider Rating: The application should enable users to rate providers and create a review. Must have OC-7 Networking: The application should enable users to create a private network and join existing networks. Must have OC-8 Profile Management: The application should enable users to create and manage a health profile. Must have OC-9 Notification Management: The application should enable to subscribe form providers to get update notifications. And it also allows users to filter notifications. Must have Level of Service Goals Table 5 Level of Service Level of Service Goals Priority Level Referred WinWin Agreements LOS-1 Number of users: System should be able to support at least 1000 simultaneous users. Must have WC_3080 LOS-2 System should run on iPhone, Android, and Windows Must have WC_3079 LOS-3 System should be accurate within a 5 mile radius at a 90% confidence interval. Must have WC_3078
LOS-4 System must be appealing to the target consumer (80% female). Must have WC_3077 LOS-5 The system must be easy to use and intuitive by all Must have WC_3076 Organizational Goals OC-1: Increase the transparency for all healthcare services consumers. OC-2: Reduce for healthcare services consumers. OC-2: Increase for Healthcare provider. OC-3: Reduce for corporations who pay healthcare bills for their employees. Constraints OC-1 Operating System: the new application must be able to run on IOS, Android and windows phone. OC-2 Deliver time: the application must be delivered at the end of next semester (spring 2015). Relation to Current System Table 6 Relation to Current System Capabilities Current System New System Roles and Responsibilities Corporations do not involve in current system. Corporations encourage their employees to use cash doc and they benefit from it by reducing costs User Interactions Web based system Mobile app based system Infrastructure N/A N/A Stakeholder Essentials and Amenities have to search on website and manually input to share price. -Providers could only update their webpage to promote and advertise. -It is much easier for users to search on smart phones. -Implementing OCR makes it much easier for users to share price.