Dannhauser municipality has to develop the indicators, which are qualitative and quantitative that indicates whether progress is being made in achieving the objectives and targets. A good indicator must be: Measurable: easy to calculate from data that can be generated speedily, easily & at reasonable cost Specific: measure only those dimensions that the municipally intends to measure Relevant: measure those dimensions that enable measurement of progress on its objectives Simple: avoid combining too much in one indicator and avoid ambiguity Reliable: degree to which repeated measures under exactly the same conditions will produce the same results Minimizes perverse consequences: do not alter actions in an unintended manner. Indicators are important because they: enable the review of objectives; provide a common framework for measuring and reporting; translate complex concepts into simple operational measurement variables; assist to provide feedback to a organisation, its staff and stakeholders; and assist when comparing the municipality's performance to that of others. Indicators as well as objectives need to be clear, concise and measurable It is useful to have a timeframe attached to objectives Objectives should be outcome and impact focused Objectives should indicate the scope and nature of desired change The above requirements can be summed up by the acronym SMART to define a good objective and indicator: Specific: clear about what, where, when, and how the situation will be changed; and measure only those dimensions that the municipally intends to measure; Measurable: able to quantify the targets and benefits; and easy to calculate from data that can be generated speedily Achievable: able to attain the objectives (knowing the resources and capacities at the disposal of the community); Realistic: able to obtain the level of change reflected in the objective; and Time-bound: stating the time period in which they will each be accomplished (achievable within a defined time scale) The following aspects should be considered when identifying indicators: Priorities and objectives set in the IDP;
8.2. Step 2 - Completion of the Quarterly SDBIP Assessment Template Each Section 56 Manager must ensure that: The actual achievements are aligned to the target and recorded correctly in the relevant quarterly Actual column by firstly indicating whether the relevant target has been met (achieved) or not met (not achieved). Followed by reasons for deviation and corrective action where applicable. Sample templates for completion of quarterly performance information are illustreated below. Sample Template 1 OFFICE OF THE MUNICIPAL MANAGER – 2017/2018 QUARTER 1 PERFORMANCE INDICATORS ASSESSMENT SDBIP No. Strategic Objective Project / Programme Name Output Key Performance Indicators Unit of Performance Measurement Reporting Period Institutional / Ward 2017/2018 Quarter 1 Projected Actual Met / Not Met Reasons for Deviation Corrective Action KPA 1: Municipal Transformation and Institutional Development (Weighting = 15%) Outcome 9 Indicator : Output6 - Improving Municipal Financial and Administrative Capacity & Output 1: Implement a differentiated approach to municipal financing, planning and support OMM 1.1 To keep the Municipal Workforce well informed Effective management of Municipal Workforce Number of Management committee meetings conducted per quarter Number Quarterly Institutional Conduct 3 ManCo Meetings 2 ManCo meetings held in July and Sept Not Met Aug meeting not held due to ……… To develop a schedule of meeting OMM 1.2 Number of Staff Meetings conducted per quarter Number Quarterly Institutional Conduct 1 Meeting Quarter 1 staff meeting conducted Met - - Sign-off as correct by the Head of Department (Section 56 Manager): Date: Accepted by the IDP/PMS Manager: Date:
Sample Template 2 OFFICE OF THE MUNICIPAL MANAGER – 2017/2018 MID-YEAR PERFORMANCE INDICATORS ASSESSMENT SDBIP No. Strategic Objective Project / Programme Name Output Key Performance Indicators Unit of Performance Measurement Reporting Period Institutional / Ward 2017/2018 Mid-year Target Actual Met / Not Met Reasons for Deviation Corrective Action KPA 1: Municipal Transformation and Institutional Development (Weighting = 15%) Outcome 9 Indicator : Output6 - Improving Municipal Financial and Administrative Capacity & Output 1: Implement a differentiated approach to municipal financing, planning and support OMM 1.1 To keep the Municipal Workforce well informed Effective management of Municipal Workforce Number of Management committee meetings conducted per quarter Number Quarterly Institutional Conduct 6 ManCo Meetings 5 ManCo meetings conducted (meetings held monthly) Not Met Aug ManCo meeting not held due to ……… To develop a schedule of meeting OMM 1.2 Number of Staff Meetings conducted per quarter Number Quarterly Institutional Conduct 2 Staff Meetings 2 staff meetings conducted for Q1 and Q2 Met - - Sign off as correct by the Head of Department (Section 56 Manager): Date: Accepted by the IDP/PMS Manager: Date:
Sample Template 3 OFFICE OF THE MUNICIPAL MANAGER – 2017/2018 ANNUAL PERFORMANCE INDICATORS ASSESSMENT SDBIP No. Strategic Objective Project / Programme Name Output Key Performance Indicators Unit of Performance Measurement Reporting Period Institutional / Ward 2017/2018 Annual Target Actual Met / Not Met Reasons for Deviation Corrective Action KPA 1: Municipal Transformation and Institutional Development (Weighting = 15%) Outcome 9 Indicator : Output6 - Improving Municipal Financial and Administrative Capacity & Output 1: Implement a differentiated approach to municipal financing, planning and support OMM 1.1 To keep the Municipal Workforce well informed Effective management of Municipal Workforce Number of Management committee meetings conducted per quarter Number Quarterly Institutional Conduct 12 ManCo Meetings 10 ManCo meetings conducted (meetings held monthly) Not Met Aug and Dec ManCo meetings not held due to ……… To develop a schedule of meeting OMM 1.2 Number of Meetings conducted per quarter Number Quarterly Institutional Conduct 4 Staff Meetings 4 staff meetings conducted for all quarters Met - - Sign off as correct by the Head of Department (Section 56 Manager): Date: Accepted by the IDP/PMS Manager: Date: