provided for all prerecorded video content in synchronized media. Guideline 1.3 Adaptable Create content that can be presented in different ways (for example simpler layout) without losing information or structure. Criteria Supporting Feature Remarks and Explanations 1.3.1 Info and Relationships: Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text. Supported 1.3.2 Meaningful Sequence: When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined. Supported With Exceptions Product is overall accessible with some exceptions. Ex: Portal Content Management User interface while editing a web page is not fully accessible. Portal Rendering framework has some exception ex: Editing Case, Global search, Opening a new case in mobile, Ideas module. Portal Admin Center has some exceptions ex: Restarting Portal, Managing SSL certificate and custom domains. 1.3.3 Sensory Characteristics: Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, size, visual location, orientation, or sound. Supported Guideline 1.4 Distinguishable Make it easier for users to see and hear content including separating foreground from background. Criteria Supporting Feature Remarks and Explanations 1.4.1 Use of Color: Color is not used as the visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Supported 1.4.2 Audio Control: If any audio on a Web page plays automatically for Not Applicable
Criteria Supporting Feature Remarks and Explanations 2.3.1 Three Flashes or Below Threshold: Web pages do not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds. Supported Guideline 2.4 Navigable Provide ways to help navigate, find content, and determine where they are. Criteria Supporting Feature Remarks and Explanations 2.4.1 Bypass Blocks: A mechanism is available to bypass blocks of content that are repeated on multiple Web pages. Supported With Exceptions Product is overall accessible, there are few exceptions ex: Portal CMS used for authoring web pages and portal admin configurations managed in Dynamics 365. 2.4.2 Page Titled: Web pages have titles that describe topic or purpose. Supported 2.4.3 Focus Order: If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability. Supported With Exceptions Product is overall accessible, there are a few exceptions. ex: Portal CMS while editing web pages, Global Search in the header. 2.4.4 Link Purpose (In Context): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general. Supported With Exceptions Product has overall context information for the links provided. Few links in the Portal Admin center have exceptions. 2.4.5 Multiple Ways: More than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process. Supported With Exceptions Portal overall is accessible there are few exceptions ex: Admin user experience where you are editing the web pages. 2.4.6 Headings and Labels: Headings and labels describe topic or purpose. Supported With Exceptions Product is overall accessible there are few exceptions ex: Sign in page and the Forums home page have exception.
2.4.7 Focus Visible: Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible. Supported With Exceptions Product is overall accessible. are a few exceptions in the Portal CMS while editing web pages and while administering the Portal in CRM. Principle 3: Understandable Information and the operation of user interface must be understandable. Guideline 3.1 Readable Make text content readable and understandable. Criteria Supporting Feature Remarks and Explanations 3.1.1 Language of Page: The default human language of each Web page can be programmatically determined. Supported With Exceptions Portal is overall accessible, there are few exceptions in Portal Admin center UI interface. ex: Translating labels and actions used in Entity Form, Entity List. 3.1.2 Language of Parts: The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text. Not Applicable Guideline 3.2 Predictable Make Web appear and operate in predictable ways. Criteria Supporting Feature Remarks and Explanations 3.2.1 On When any component receives focus, it does not initiate a change of context. Supported With Exceptions Product is overall accessible, there are few exceptions ex: in the Portal Authoring (CMS) user interface where interactive elements are not focused in the right order. 3.2.2 On Input: Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component Supported