NPDB NAVY PERSONNEL DATABASE The Navy Personnel Database (NPDB) system is a database that consolidates Navy manpower and personnel data from the Navy's current databases contain current and historical data on more than 1.75 million Navy members, annuitants, officers, candidates, enlisted active and inactive, as well as those retired. NRC-LS NAVY RECRUITING COMMAND LEGAL SERVICES Navy Recruiting Command Legal Services is a case management tool used by NRC Inspector General (IG) to enter and track allegations of misconduct, recruiter improprieties, recruit "moment of truth" admissions and other such investigations through final adjudication. NAVY RESERVE ORDER WRITING SYSTEM The Naval Reserve Order Writing System (NROWS) (formerly known as the "NOW") provides total visibility for order history and current Reserve activities throughout the entire Commander, Naval Reserve Force (CNRF) community. NTMPS NAVY TRAINING MANAGEMENT AND PLANNING SYSTEM The Navy Training Management and Planning System (NTMPS) is an Operational Data Store/Data Warehouse that offers training officers, manpower and personnel managers and other Fleet personnel with Fleet Type Commander (TYCOM) training requirements for recording mandatory General Military Training (GMT) and other required Navy unit level training such as DoD Cyber Awareness Challenge, etc. OAIS II OFFICER ASSIGNMENT INFORMATION SYSTEM II The Officer Assignment Information System II (OAIS II) is a decision support and order writing system which supports the assignment and distribution of Officer personnel by providing information and Permanent Change of Station (PCS) order writing functions, including separation and retirement orders, for use by officer assignment and placement personnel. OPAS OFFICER PROMOTIONS ADMINISTRATIVE SYSTEM The Officer Promotions Administrative System (OPAS) creates and captures/stores promotional history and also captures/stores other data from legacy systems that impact an officer's eligibility concerning statutory selection and continuation boards. OPINS OFFICER PERSONNEL INFORMATION SYSTEM The Officer Personnel Information System (OPINS) is a corporate system that generates and maintains the official automated personnel records of all the United States Navy/United States Naval Reserve (USN/USNR) active duty officers and officer candidates for both current and historical purposes. PERSTEMPO PERSONNEL TEMPO The Personnel (PERSTEMPO) system tracks deployment and non-deployment of members on an individual basis and supports eventual payment (by the Defense pay system) to members whose deployment days exceed mandated thresholds by tracking the amount of time every sailor in the Navy, Officer and Enlisted, Active and Reserve, is required line
Unless the Government invokes an exemption, all Electronic and Information Technology (EIT) products and services proposed shall fully comply with Section 508 of the Rehabilitation Act of 1973, per the 1998 Amendments, 29 U.S.C. 794d, and the Architectural and Transportation Barriers Compliance Board’s Electronic and Information Technology Accessibility Standards at 36 CFR 1194. The contractor shall identify all EIT products and services proposed, identify the technical standards applicable to all products and services proposed and state the degree of compliance with the applicable standards. Additionally, the contractor must clearly indicate where the information pertaining to Section 508 compliance can be found (e.g., Vendor’s or other exact web page location). The contractor must ensure that the list is easily accessible by typical users beginning at time of award. List of Deliverables Deliverables will be defined under individual task orders. In addition to the overall cost proposal, an offeror shall include a FFP quote for the following deliverables. If awarded a base contract, a subsequent task order may be issued and may serve as the contract’s minimum guarantee to provide the following deliverables: PWS Deliverable Recipient of Inspection Frequency N/A Quality Control Plan COR / Contracting Officer 100% by Recipients 30 days after award N/A Program Kick-Off Meeting Gov’t Stakeholders 100% by attendees Within 30 days after award The following list is representative of deliverables that may be required at the task order level: PWS Deliverable Recipient Level of Inspection Frequency All Task Order Kick-off Meeting Gov’t Stakeholders 100% by attendees 10 days after award All POA&M COR/TA 100% by Recipient Once at Kickoff meeting and updated weekly thereafter. 4.1-3 & 10 Architecture Compliance Reviews Gov’t Stakeholders 100% by Recipient IAWTOS 4.1 CIO Briefs and Reports Government Stakeholders 100% by recipient IAWTOS 4.1 Updates to MPTE IM/IT Strategy Government Stakeholders 100% by Recipient IAWTOS 4.1 Updates to MPTE IM/IT Investment and Monitoring Plan Government Stakeholders 100% by Recipient IAWTOS 4.1 Update Risk Mitigation database Government Stakeholders 100% by Recipient IAWTOS 4.4 System and Program Artifacts Government Stakeholders 100% by Recipient IAWTOS
All Standard Operating Procedures Government Stakeholders 100% by Recipient IAWTOS All Draft Correspondence Government Stakeholders 100% by Recipient IAWTOS All Internal Control Documentation government Stakeholders 100% by Recipient IAWTOS All Status Report COR/TA 100% by Recipient IAWTOS All Trip Report COR/TA 100% by Recipient IAWTOS 6.1. Deliverable Detail— All deliverables shall be submitted under official company letterhead signed by designated company representatives. Deliverables shall be provided by electronic submission unless otherwise noted in the subsequent task orders. Performance Standards Performance Element Performance Requirement Surveillance Method Frequency Acceptable Quality Contractor Quality Control Plan QC activities, inspections, and corrective actions completed as required by the plan. Inspection by the COR Quarterly for overall QC activities; 100% Compliance with the contractor plan. Contract Deliverables Contract deliverables furnished as prescribed in the PWS, attachments, CDRLs, Task Orders, etc., as applicable. Inspection by the COR 100% inspection of all contract deliverables. >95% of deliverables submitted timely and without rework required. Overall Contract Performance Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor Performance Assessment by the COR Annual All performance elements rated Satisfactory (or higher) Invoicing Monthly invoices per contract Review & acceptance the invoice
procedures are timely and accurate. The following list is representative of performance standards for the maintenance of the existing Information Systems detailed in section 2 of this PWS. System downtime or outage refers to when the system (or website) is unavailable or to perform primary functionality (to include system reliability, availability and recovery). Actual performance standards will be established at the task order level. Performance Element Performance Requirement Surveillance Method Frequency Acceptable Quality System Downtime Target Corrective actions completed as required by the Task Order Assessment by the System Daily and with monthly status report 99.9% uptime System Recovery Time Objective Corrective actions completed as required by the Task Order Assessment by the System Owner Weekly and with monthly status report Less than 24 hours each instance Support and Maintenance Availability Corrective actions completed as required by the Task Order Assessment by the System Owner Weekly 100% (24 per day/7 days per week) Severity 1 Initial Response Time Corrective actions completed as required by the Task Order Assessment by the System Daily and with monthly report 60 minutes or less each instance Severity 2Initial Response Time Corrective actions completed as required by the Task Order Assessment by the System Owner Monthly 6 hours or less each instance Severity 3 Initial Response Time Corrective actions completed as required by the Task Order Assessment by the System Monthly 12 hours or less each instance Severity 4 Initial Response Time Corrective actions completed as required by the Task Order Assessment by the System Owner Monthly 48 hours or less each instance Alternate Site/Disaster Recovery Corrective actions completed as required by the Task Order Assessment by the System Owner Daily assessment and with monthly report 24 hours or less each instance Severity 1 (Critical)