Identify common pathology related to each body system: signs symptoms etiology Analyze pathology for each body system including: diagnostic measures treatment modalities Identify CLIA waived associated with common diseases Identify the classifications of meds including: indications for use desired effects side effects adverse reactions Identify quality assurance practices in healthcare List principles and steps of professional/provider CPR Describe basic principles of first aid as they pertain to the ambulatory healthcare setting 8.Meridith Dewietz; Gordon Land 10. Daisha Estrada; Sommer Benedict 11. Medication Administration charts 1-5 Verify the of med admin: right patient right medication right dose right route right time right documentation Select proper for administering parenteral meds Administer oral meds Administer parenteral (excluding IV) meds Instruct and prepare a patient for a procedure or a treatment Assist provider with an exam Perform a quality control measure Obtain specimens and perform: CLIA waived hematology CLIA waived chemistry CLIA waived urinalysis CLIA waived immunology CLIA waived microbiology Produce up-to-date documentation Perform first aid procedures for: bleeding diabetic coma or insulin shock fractures seizures shock syncope 4.Activity - Medication Administration charts 1-5 Activity – Pediatric Immunizations 5. Claire Larson; Meridith Dewietz 7.Claire Larson; Meridith Dewietz 8. Daisha Estrada 9. Daisha Estrada 11.With any chart: Document results in Lab tab of patient chart 12. Use any chart or Skills activity Cognitive (Knowledge) II. C Applied Mathematics Neehr Perfect Chart or Activity Psychomotor (Skills) II. P Applied Mathematics Neehr Perfect Chart or Activity Affective (Behavior) II. A Applied Mathematics Neehr Perfect Chart or Activity Demonstrate knowledge of basic math computations Apply mathematical computations to solve equations Calculate proper dosages of medication for administration Differentiate between normal and abnormal test results Reassure a patient of the accuracy of the test results
Define basic units of measurement: the metric system the household system Convert among measurement systems Identify abbreviations and symbols used in calculating medication dosages Analyze healthcare results as reported in: graphs tables 6. Nathan Holderfield; Meridith Dewietz Maintain lab test results using flow sheets Document on a growth chart 4. Activity – Growth Milestones and Documenting in the EHR Cognitive (Knowledge) III. C Infection Control Neehr Perfect Chart or Activity Psychomotor (Skills) III. P Infection Control Neehr Perfect Chart or Activity Affective (Behavior) III. A Infection Control Neehr Perfect Chart or Activity List major types of infectious agents Describe the infection cycle: the infectious agent reservoir susceptible host means of transmission portals of entry portals of exit Define the following as practiced within an ambulatory care setting: medical asepsis surgical asepsis Identify methods of controlling the growth of microorganisms Define the principles of standard precautions Define PPE for: all body fluids, secretions and excretions blood non-intact skin Participate in bloodborne pathogen training Select appropriate barrier/PPE Perform handwashing Prepare items for autoclaving Perform sterilization procedures Prepare a sterile field Perform within a sterile field Perform wound care Perform dressing change Demonstrate proper disposal of biohazardous material sharps regulated wastes Recognize the implications for failure to comply with CDC regulations in healthcare settings For III. A, use EHR to support discussion. For ex: routine ped visits & vaccines = Jocelyn Wu
mucous membranes Identify CDC regulations that impact healthcare practices 7.Daisha Estrada; Jocelyn Wu Cognitive (Knowledge) IV. C Nutrition Neehr Perfect Chart or Activity Psychomotor (Skills) IV. P Nutrition Neehr Perfect Chart or Activity Affective (Behavior) IV. A Nutrition Neehr Perfect Chart or Activity Describe dietary nutrients: carbohydrates fat protein minerals electrolytes vitamins fiber water Define the function of dietary supplements Identify special dietary needs: weight control diabetes cardiovascular disease hypertension cancer lactose sensitivity gluten-free food allergies 1.Use EHR to support discussion. For ex: carbohydrates = John James Sheppard Sr. 2.Meridith Dewietz 3.a. Delia Giannoppoulos; 3.b. Nathan Holderfield; 3.c. Alec Allard; 3.d. Gordon Land; 3e. Aftab Instruct a patient according to patient’s special dietary needs 1.Gordan Land; Delia Giannoppoulos; Meridith Dewietz Show awareness of patient’s concerns regarding a dietary change Cognitive (Knowledge) V. C Concepts of Effective Communication Neehr Perfect Chart or Activity Psychomotor (Skills) V. P. Concepts of Effective Communication Neehr Perfect Chart or Activity Affective (Behavior) V. A. Concepts of Effective Communication Neehr Perfect Chart or Activity Identify styles and of verbal communication Identify types of nonverbal communication Recognize barriers to communication Identify techniques for overcoming communication barriers For V. C, use EHR charts to support discussion. For ex: Spanish speaking pts = Mr. and Mrs. Diaz Use feedback techniques to obtain patient information including: reflection restatement clarification Respond to nonverbal communication 1.Activity – Updating Health Information Demonstrate: empathy active listening nonverbal communication Demonstrate the principles of Demonstrate respect for individual diversity including:
Recognize the elements of oral communication using a process Define coaching a patient as it relates to: health maintenance disease prevention compliance with treatment community resources adaptations relevant to individual patient needs Recognize elements of fundamental writing skills Discuss applications of electronic technology in profession Identify medical terms labeling the word parts Define medical terms and abbreviations related to all body systems Define the principles of Define patient navigator Describe the role of the medical assistant as a patient navigator Relate the following behaviors to professional communication: assertive aggressive passive Differentiate between adaptive & non-adaptive coping mechanisms Differentiate between subjective and objective information Discuss the theories of: Maslow Erikson 9.Activity – EHR Documentation Protocols 15.AnaLatecia Diaz; Simon Zhou 16. Use with any chart (review notes) 17. Albert Diaz; James T. Sheppard Use medical terminology correctly and pronounced accurately to communicate information to providers and patients Coach patients regarding: office policies health maintenance disease prevention treatment plan Coach patients appropriately considering: cultural diversity developmental life stage communication barriers Demonstrate professional telephone techniques Document telephone messages accurately Compose professional correspondence utilizing electronic technology Develop a current list of community resources related to patients’ healthcare needs Facilitate referrals to community resources in the role of a patient navigator Report relevant information concisely and accurately 3. Can be accomplished in any chart or by using the Student Portfolio 6.Activity – Documenting a phone call 9.Ulfat Aftab; AnaLetecia Diaz 10.Ulfat Aftab; Delia Giannoppoulos; AnaLetecia Diaz 11.Use any gender race religion age economic status appearance Explain to a patient the rationale for performance of a procedure 3. Ulfat Aftab; Delia Giannoppoulos; AnaLetecia Diaz
Kubler-Ross Discuss examples of diversity: cultural social ethnic 18. Aftab; Jay Delgado; AnaLeticia Diaz; Simon Zhou Cognitive (Knowledge) VI. C Administrative Functions Neehr Perfect Chart or Activity Psychomotor (Skills) VI. P Psychomotor Functions Neehr Perfect Chart or Activity Affective (Behavior) VI. A Administrative Functions Neehr Perfect Chart or Activity Identify different types of appointment scheduling methods Identify advantages and disadvantages of the following appointment systems manual electronic Identify critical information required for scheduling patient procedures Define types of information contained in the patient’s medical record Identify methods of organizing the patient’s medical record based on: POMR SOMR Identify equipment and supplies needed for medical records to: Create Maintain Store Describe filing indexing rules Differentiate between EMR & PMS Explain the purpose of routine maintenance of administrative and clinical equipment List involved in completing an inventory 3. Activity – Scheduling Follow up Appointment 4,5. Use any chart 6. Use EHR to support discussion 8. Use EHR to support discussion Manage appointment schedule using established priorities Schedule a patient procedure Create a patient’s medical record Organize a patient’s medical record File patient medical records Utilize an EMR patient data utilizing a practice management system Perform routine maintenance of administrative or clinical equipment Perform an inventory with documentation 3.Use the guide, Registering Patients Using the Student Portfolio 7. Activity - New Pt Registration Insurance Mr Maalouf; New Pt Registration Insurance Mrs. Maalouf Display sensitivity when managing appointments For VI. A, any of these skills can be accomplished in any chart or using the Student Portfolio.
Identify: types of 3rd party plans information required to file a 3rd party claim for filing a 3rd party claim Outline managed care requirements for patient referral Describe processes for: verification of eligibility precertification preauthorization Define a patient-centered medical home (PCMH) Differentiate between fraud and abuse 3. Use EHR to support discussion Interpret information on an insurance card Verify eligibility for services including documentation Obtain precertification or preauthorization including documentation Complete an insurance claim form For VIII. P, use the EHR to support the discussion (For ex: Mary Corbet) Interact professionally with 3rd party representatives Display tactful behavior when communicating with medical providers regarding 3rd requirements Show sensitivity when communicating with patients regarding 3rd party requirements Cognitive (Knowledge) IX. C Procedural & Diagnostic Coding Neehr Perfect Chart or Activity Psychomotor (Skills) IX. P Procedural & Diagnostic Coding Neehr Perfect Chart or Activity Affective (Behavior) IX. A Procedural & Diagnostic Coding Perfect Chart or Activity Describe how to use the most current procedural coding system Describe how to use the most current diagnostic coding classification system Describe how to use the most current HCPCS level II coding system Discuss the effects of: upcoding downcoding Define medical necessity as it applies to procedural and diagnostic coding For IX. C, use the EHR to support the discussion. Perform procedural coding Perform diagnostic coding Utilize medical necessity guidelines For IX. P, use any Utilize tactful communication skills with medical providers to ensure accurate code selection Cognitive (Knowledge) X. C Implications Neehr Perfect Chart or Activity Psychomotor (Skills) X. P Legal Implications Neehr Perfect Chart or Activity Affective (Behaviors) X. A Legal Implications Neehr Perfect Chart or Activity Differentiate between scope of practice and standards of care for medical assistants For X. C, use the EHR to support the discussion. Locate a state’s legal scope of practice for medical assistants Apply HIPAA rules in regard to: Demonstrate sensitivity to patient rights For X. A, use the EHR to support the discussion.
Describe compliance with public health statutes: communicable diseases abuse, neglect & exploitation wounds of violence Define the following terms: informed consent implied consent expressed consent patient incompetence emancipated minor mature minor subpoena duces tecum respondent superior res ipsa loquitor locum tenens defendant-plaintiff deposition arbitration-mediation Good Samaritan laws Cognitive (Knowledge) XI. C Ethical Considerations Perfect Chart or Activity Psychomotor (Skills) XI. P Ethical Considerations Neehr Perfect Chart or Activity Affective (Behavior) XI. A Ethical Considerations Neehr Perfect Chart or Activity Define: ethics morals Differentiate between personal and professional ethics Identify the effect of personal morals on professional performance Develop a plan for separation of personal and professional ethics Demonstrate appropriate response(s) to ethical issues Recognize the impact personal ethics and morals have on the delivery of healthcare Cognitive (Knowledge) XII. C Protective Practices Neehr Perfect Chart or Activity Psychomotor (Skills) XII. P Protective Practices Neehr Perfect Chart or Activity Affective (Behavior) XII. A Protective Practices Neehr Perfect Chart or Activity Identify: safety signs symbols labels Comply with: safety signs symbols labels Demonstrate proper use of: Recognize the physical and emotional effects on persons involved in an emergency situation
Identify safety techniques that can be used in responding to accidental exposure to: blood body fluids needle sticks chemicals Discuss fire safety issues in an ambulatory healthcare environment Describe fundamental principles for evacuation of a healthcare setting Describe the purpose of SDS in a healthcare setting Discuss protocols for disposal of biological chemical materials Identify principles of: body mechanics ergonomics Identify critical elements of an emergency plan for response to a natural disaster or other emergency eyewash equipment fire extinguishers sharps disposal containers Use proper body mechanics Participate in a mock exposure with documentation of specific steps Evaluate the work environment to identify unsafe working conditions Demonstrate self-awareness in responding to an emergency situation