and other information or data you or your Users provide or make available to us in connection with the Telstra Trades Assist service, in accordance with this Telstra Trades Assist section of Our Customer Terms. Our Privacy Statement sets out how we may collect, use and disclose your personal information. A copy of this statement can be obtained at . If you enable Third Party Applications for use with the Telstra Trades Assist service, you agree that we or our third party supplier may allow providers of those Third Party Applications to access your Data as required for the of such Third Party Applications with the Telstra Trades Assist service. We are not liable to you or to any third party for any modification or deletion of Your Data, no matter how caused. AUDIT We or our party supplier reserve the right, but shall have no obligation, to investigate your and your Users’ use of the Telstra Trades Assist service in order to determine whether a violation of these terms has occurred or to comply with any applicable law, regulation, legal process or governmental request. INTELLECTUAL PROPERTY RIGHTS You do not receive any ownership of or rights in respect of the intellectual property in the Telstra Trades Assist service or any related documentation, any intellectual property in any materials created as a result of the performance of the Telstra Trades Assist service or any improvement or modification to the Telstra Trades Assist service. Any intellectual property in respect of the Telstra Trades Assist service or related documentation that is created by or vests in you during the Term is assigned to us or our third party service provider immediately upon the Intellectual Property being created or vesting in you and you agree to do all things and execute all documents as are reasonably necessary to effect such assignment. We grant you a limited, non-exclusive, non-transferable and revocable licence to use the Intellectual Property in the Telstra Trades Assist service and related documentation solely to the extent necessary for you to receive and use the Telstra Trades Assist service. Unless revoked earlier by us, the licence granted under this section 10.2 terminates immediately upon the termination of your Telstra Trades Assist service. LIABILITY AND INDEMNITY Subject to the rights and obligations under the Australian Consumer Law which cannot be excluded: you understand and that the Telstra Trades Assist service is provided on an "as is" and "as available" basis. We and our third party providers disclaim any and all responsibility and liability for the availability, timeliness, security or reliability of the Telstra Trades Assist service;
Any information or advice provided to you or your Users as part of the Onboarding Services is for information purposes only. Such information or advice has been prepared without taking into account any person’s or organisation’s individual objectives, financial situation or needs, has not been tailored to your business needs and must not be used directly in the making of any business decision. Before acting on anything customers should consider its appropriateness to them, having regard to their objectives, financial situation and needs. We may, at our discretion, offer to deliver these services via a webinar. DEFINITIONS In this Telstra Trades Assist section of Our Customer Terms, unless the context otherwise requires: Blueprint for Success Starter Program means the program of that name offered by Cube Performance. Cube Performance means JCGroup Pty Ltd t/as Cube Performance ABN 64 139 493 404 Incident means the following incidents as classified by support agents: Severity 1: Urgent – an incident that renders the entire Telstra Trades Assist service or multiple critical features completely inoperative for all Users and no workaround is available; Severity 2: High – an incident that materially impairs a critical feature or multiple non-critical features of the Telstra Trades Assist service for many Users and no reasonable workaround is available; or Severity 3: Normal – an incident that impairs a feature of the Telstra Trades Assist service for a single or small number of Users and no reasonable workaround is available. Intellectual Property all industrial and intellectual property rights throughout the world, including all moral rights, copyright and analogous rights, rights in relation to inventions or discoveries, including patent rights, designs, circuit layouts, and trade names, brand names and registered or unregistered trade marks, including service marks. Requests your requests for support which will be classified by support agents as either: Supported Requests (a request that relates to an available, tested, and intended feature or behaviour of the Telstra Trades Assist service); or