Additions Deletions Microsoft Dynamics AX Enterprise (User SL) Rental Rights for Office Standard Microsoft Dynamics AX Task (User SL) Rental Rights for Office Professional Plus Microsoft Dynamics AX Self Serve (User SL) Rental Rights for Windows Microsoft Dynamics AX Device (Device SL) Microsoft Dynamics AX Additional Storage (Add-on SL) Microsoft Dynamics AX Sandbox Tier 1: Developer & Test Instance (Add-on SL) Microsoft Dynamics AX Sandbox Tier 2: Standard Acceptance testing SL) Microsoft Dynamics AX Sandbox Tier 3: Premier Acceptance testing SL) Microsoft Dynamics AX Sandbox Tier 4: Standard Performance testing SL) Microsoft Dynamics AX Sandbox Tier 5: Premier Performance testing SL) Microsoft Dynamics AX Professional Direct Support
3.2 BizTalk Server 2013 R2 Branch Edition Customer may Run Instances of the software on Licensed Servers only at the endpoint of its internal network (or edge of its organization) to connect business events or transactions with activities processed at that endpoint; provided, the Licensed Server may not: act as the central node in a “hub and spoke” networking model, centralize enterprise-wide communications with other Servers or devices; or automate business processes across divisions, business or branch offices. 3.3 Additional Software Administration and Monitoring Tools ADOMD.NET BizTalk Server Related Schemas and Templates Business Activity Monitoring (“BAM”) Client BAM Alert Provider for SQL Notification Services BAM Event APIs and Interceptors and Administration Tools Business Activity Services Business Component Development Tools HTTP Receive Adapter Master Secret Server/Enterprise Single Sign-On MQHelper.dll MQSeries Agent MSXML SOAP Receive Adapter Software Development Kit(s) SQLXML UDDI Windows Communication Foundation Adapters Windows SharePoint Services Adapter Web Services 4. Software Assurance SA Benefits: Server Disaster Recovery: All editions (except Developer) Rights: N/A License Mobility: All editions (except Developer) Migration Rights: Roaming Rights: N/A Self Hosting: All editions (except Branch and Developer) 4.1 Biz Talk Server 2013 R2 Enterprise – Unlimited Virtualization Customer may run any number of Instances of the server software in any number of OSEs on any Licensed Server for which it has full SA coverage on all of its Server (per core) Licenses.
4. Software Assurance SA Benefits: Server Disaster Recovery: N/A Rights: N/A License Mobility: N/A Migration Rights: N/A Roaming Rights: N/A Self Hosting: N/A / / Microsoft Dynamics Microsoft Dynamics AX 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics AX 2012 R3 Server 5/14 (50) A A Microsoft Dynamics AX 2012 R3 Store Server 5/14 (10) A A Microsoft Dynamics AX 2012 R3 Standard Commerce Server Core (2 pack Core License) 5/14 (125) A A Microsoft Dynamics AX 2012 R3 Self Serve CAL (Device and User) 5/14 (1) A A Microsoft Dynamics AX 2012 R3 Task CAL (Device and User) 5/14 (1) A A Microsoft Dynamics AX 2012 5/14 (1) A A
Base Access License Microsoft Dynamics CRM 2016 Essential CAL Microsoft Dynamics CRM Online Essential (User SL) Microsoft Dynamics CRM Online Basic (User SL) Microsoft Dynamics CRM Online Professional (User SL) Microsoft Dynamics CRM Online Enterprise (User SL) 3.1.1 Additional Functionality Associated with Microsoft Dynamics CRM 2016 Use Additive CAL Full access rights to Accounts, contacts, cases, leads, user reports, dashboards and charts. Read only/limited access rights to system reports, system charts, system dashboards, CRM application data; services, resources, work hours, facility, equipment, articles; sales campaigns, quick campaigns, marketing lists, price lists, product lists; opportunities, goals, contracts, quotes, orders, invoices, competitors; run workflows Additive Access License Microsoft Dynamics CRM 2016 Basic CAL Microsoft Dynamics CRM Online Basic (User SL) Microsoft Dynamics CRM 2016 Basic Additive CAL Microsoft Dynamics CRM Online Professional (User SL) Microsoft Dynamics CRM Online Enterprise (User SL) 3.1.2 Additional Functionality Associated with Microsoft Dynamics CRM 2016 Professional Use Additive CAL Full access rights to System reports, system charts, system dashboards, CRM application data; Services, resources, work hours, facility, equipment, articles; Sales campaigns, quick campaigns, marketing lists, price lists, product lists; Opportunities, goals, contracts, quotes, orders, invoices, competitors; Run workflows; Create workflows, bulk data import and customizations across any entity Additive Access License Microsoft Dynamics CRM 2016 Professional CAL Microsoft Dynamics CRM Online Professional (User SL) Microsoft Dynamics CRM 2016 Professional Additive CAL Microsoft Dynamics CRM Online Enterprise (User SL) 3.2 Yammer The software connecting Microsoft Dynamics CRM with Yammer will enable certain data from Yammer to be shared with the Online Services. The OST applies to Customer’s use of Yammer.
/ / Microsoft Identity Manager 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Identity Manager 2016 CAL (User) 8/15 1 2 1 P A A AO,ST Microsoft Identity Manager 2016 External Connector 8/15 125 188 63 OF P A A A 2. Product Conditions Prior Version: Forefront Identity Manager 2010 R2 (5/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: License Terms: All editions Additional Software: Yes Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A
3.1 Additional Software Client Software 4. Software Assurance SA Benefits: Server Disaster Recovery: Yes Rights: N/A License Mobility: N/A Migration Rights: N/A Roaming Rights: N/A Self Hosting: N/A / / Office Applications Office Desktop Applications 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Access 2016 10/15 1 2 1 P Excel 2016 10/15 1 2 1 P Office Standard 2016 10/15 2 3 1 P Office Professional Plus 2016 10/15 2(1) 4 2 CP, P EP,PP ED ED,SD,ST Office Home & Student 2013 RT Commercial Use 10/12 1 2 1 Office Language Pack 2013 10/12 1 2 1 P A Outlook 2016 10/15 1 2 1 P PowerPoint 2016 10/15 1 2 1 P Project Standard 2016 10/15 2 4 2 P A Project Professional 2016 10/15 4(1) 6 2 P A A A,AO,ST Publisher 2016 10/15 1 2 1 P
Exchange Server Enterprise 2016 CAL (Device and User) 10/15 1 2 1 P A A AO,ST Exchange Server Standard 2016 10/15 10 15 5 P A A A Exchange Server Standard 2016 CAL (Device and User) 10/1 1 2 1 P A AO,ST 2. Product Conditions Prior Version: Exchange Server 2013 (10/12) Product Pool: Server Down Editions: Enterprise to Standard Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: N/A Additional Software: All editions Client Access Requirements: All editions External User Access Requirements: Licensed with Server (access to Additional Functionality requires both Base and Additive CALs) Included Technologies: N/A Notices: N/A 3.1 Server Software Access Base Access License Exchange Server 2016 Standard CAL Exchange Online Plan 1 User SL
Management Server Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): SharePoint Server Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: Yes Additional Software: Yes Client Access Requirements: Yes External User Access Requirements: Licensed with Server Included Technologies: N/A Notices: N/A 3.1 Microsoft Audit and Control Management Server 2013 Server Software Access Base Access License SharePoint Server 2013 Standard CAL and SharePoint Server 2013 Enterprise CAL SharePoint Online Plan 2 User SL CAL Equivalent License (refer to ) 3.2 SharePoint Server 2013 Server Software Access Base Access License SharePoint Server 2013 Standard CAL SharePoint Online Plan 1 or 2 User SL CAL Equivalent License (refer to ) SharePoint Online Plan 2 User SL 3.2.1 Additional SharePoint Server Functionality Associated with SharePoint Enterprise CAL Business Connectivity Services Line of Business Webparts; Office 2013 Business Connectivity Services Client Integration; Access Services; Enterprise Search; E-discovery and Compliance; InfoPath Forms Services; Excel Services, PowerPivot, and PowerView; Visio Services; PerformancePoint Services; Custom Analytics Reports; and Advanced Charting.
Standard CAL (Device and User) Skype for Business Server 2015 Enterprise CAL (Device and User) 5/15 1 2 1 P A A AO,ST Skype for Business Server 2015 Plus CAL (Device and User) 5/15 1 2 1 P A, E A A,ST 2. Product Conditions Version: Lync Server 2013 (10/12), Lync Server 2010 Standard and Enterprise (12/10) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: N/A Additional Software: Yes Client Access Requirements: All editions External User Access Requirements: Licensed with Server Included Technologies: Windows Software Components Notices:
3.1 Server Software Access Base Access License for Business Server 2015 Standard CAL Skype for Business Online Plan 1 User SL Skype for Business Online Plan 1 G User SL Skype for Business Online Plan 2 User SL Skype for Business Online Plan 2A User SL for Business Online Plan 2G User SL CAL Equivalent License to ) 3.1.1 Additional Functionality Associated with Skype for Business Server Enterprise CAL Audio, Video and Web Conferencing, Desktop Sharing, Room Systems and Multiple HD Video Streams Additive Access License for Business Server 2015 Enterprise CAL Skype for Business Online Plan 2 User SL Skype for Business Online Plan 2A User SL Skype for Business Online Plan 2G User SL Live Meeting Standard User SL Live Meeting Professional User SL CAL Equivalent License (refer to ) 3.1.2 Additional Functionality Associated with Skype for Business Server Plus CAL Voice Telephony and Call Management Additive Access License Skype for Business Server 2015 Plus CAL CAL Equivalent License (refer to ) Skype for Business Online Cloud PBX User SL for Business Plus CAL USL
3.2 Additional Software Administrative Tools Archiving and Monitoring Server Role Conferencing Server Role Autodiscovery Service Role Central Management Server Role Director Role Edge Server Role Skype for Business Web App Server Role Mediation Server Role Microsoft Lync Phone Edition Microsoft Skype for Business Server 2015 Control Panel Microsoft Lync Server 2013 Group Chat Administration Tool Microsoft Lync Web App Mobility Service Role PowerShell Snap-in Reach Application Sharing Server Role Persistent Chat Server Role Survivable Branch Appliance Role Topology Builder Unified Communications Application Server Role Video Interop Server Role Web Conferencing Server Role 4. Software Assurance SA Benefits: Server Disaster Recovery: Skype for Business Server Rights: N/A License Mobility: Server licenses only Migration Rights: Roaming Rights: N/A Self Hosting: N/A / / R Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES R Server 2016 for Hadoop on Red Hat 1/16 P A A A
R Server 2016 for Red Hat 1/16 P A A A R Server 2016 for SUSE Linux 1/16 P A A A R Server 2016 for Teradata DB 1/16 P A A A 2. Product Conditions Prior Version: N/A Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Appendix B Promotions: N/A Qualified User Exemption: Per Core Products only Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; – Red Hat Linux and SUSE Linux editions, – Hadoop on Red Hat and Teradata DB editions License Terms: Specialty Server editions Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A 3.1 R Server 2016 for Hadoop on Red Hat and R Server for Teradata DB Each Server License for R Server 2016 for Hadoop on Red Hat and R Server 2016 for Teradata DB covers up to 16 cores on a Licensed Server. 4. Software Assurance SA Benefits: Server Disaster Recovery: All editions Rights: N/A
/ / System Center Client Management 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES System Center 2012 R2 Client Management per OSE (Client ML) 10/13 (1) 2 1 P A A AO,ST System Center 2012 R2 Client Management Suite per User (Client ML) 10/13 2 1 P A A 2. Product Conditions Prior Version: System Center 2012 Client Management Suite (3/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: System Center Client Management Suite Promotion Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: Yes Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: SQL Server Technology, Windows
System Center 2012 R2 Configuration Manager Client Management License (Client ML) (Student Only) 10/13 2 1 2. Product Conditions Prior Version: System Center 2012 Configuration Manager (3/12), System Center Configuration Manager Server 2007 R2 (9/08) Product Pool: Server Extended Term Eligible: N/A Down Editions: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: Yes Additional Software: N/A Client Access Requirement: N/A External User Access Requirement: N/A Included Technologies: SQL Server Technology, Windows Software Components Notices: , 3.1 Management License Client Management License System Center 2012 R2 Configuration Manager (User or OSE) Management License Equivalent License (refer to )
UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: All Additional Software: All Client Access Requirements: Yes External User Access Requirements: CALs Included Technologies: SQL Server Technology, Windows Software Components, Microsoft SharePoint Foundation 2013 Notices: N/A 3.1 Server Software Access Base Access License Visual Studio Team Foundation Server 2015 CAL Visual Studio Team Services paid user 3.1.1 Additional Functionality Release Management Additive Access License Visual Studio Test Professional 2015 with MSDN Visual Studio Enterprise 2015 with MSDN MSDN Platforms 3.1.2 Additional Functionality Test Management Additive Access License Visual Studio Test Professional 2015 with MSDN Visual Studio Enterprise 2015 with MSDN MSDN Platforms Visual Studio Team Services Test Manager Extension 3.2 Usage Not Requiring CALs The following uses do not require CALs; view, edit, or enter work items; access Team Foundation Server Reporting; accessing Visual Studio Online via a Team Foundation Server 2015 Proxy; providing approvals to stages as part of the Release Management pipeline; and accessing Visual Studio Team Foundation Server through a pooled connection from another integrated application or service.
Windows 10 Enterprise Software Assurance Per User (SL) 8/15 2 E Windows 10 Enterprise Software Assurance Per User From SA (SL) 8/15 2 E Windows 10 Enterprise LTSB Upgrade (Per Device) 8/15 2 3 1 CP, P E Windows 10 Education Upgrade (Per Device) 8/15 (3) (1) ED ED,SD,ST Windows 10 Mobile Enterprise (Per Device) 12/15 1 Windows 8.1 Enterprise Sideloading (Per Device) 11/13 1 OL Windows SA Per User (SL) 12/14 2 E A Windows Virtual Desktop Access (Per Device SL) 7/07 2(1) P A,EP,PP A A Windows Virtual Desktop Access Per User (SL) 12/14 2 E Windows Embedded 8 Standard Enterprise Kit (100 Pack) 10/13 2 OL
Server 2012 Premium with Windows MultiPoint Server 2012 CAL (5 clients) (Device and User) Windows MultiPoint Server 2012 Premium with Windows MultiPoint Server 2012 CAL (5 clients) with Windows Server 2012 CAL (5 clients) (Device and User) 12/12 25 38 13 OF A A Windows MultiPoint Server 2012 CAL (Device and User) 12/12 1 2 1 A A,AO Windows MultiPoint Server 2012 CAL with Windows Server 2012 CAL (Device and User) 12/12 1 2 1 A A,AO,ST 2. Product Conditions Prior Version: Windows MultiPoint Server 2011 (3/11) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A
License Mobility: N/A Migration Rights: N/A Roaming Rights: N/A Self Hosting: N/A / / Windows Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Windows Server 2012 Active Directory Rights Management Services CAL 8/12 1 2 1 P A A AO,ST Windows Server 2012 CAL 8/12 1 2 1 P ID A AO,ST Windows Server 2012 Remote Desktop Services CAL (Device and User) 8/12 1 2 1 P A,ID A AO,ST Windows Server 2012 Remote Desktop Services External Connector 8/12 75 113 38 OF P A A A Windows Server 2012 R2 Datacenter 10/13 75 113 38 OF P A, C A A Windows Server 2012 R2 Essentials 10/13 5 10 5 P A A A Windows Server 2012 R2 Standard 10/13 15 23 8 P A A A Windows Server 2012 Active Directory Rights Management Services External Connectors 8/12 125 188 63 OF P A, C A A
Windows Server 2012 External Connector 8/12 25 38 13 OF P A A A 2. Product Conditions Version: Windows Server 2012 (8/12), Windows Server 2008 for CALs and External Connectors (3/08) Product Pool: Server Down Editions: Datacenter or Standard to Windows Server 2008 R2 Enterprise, Standard, Essentials, Web, and HPC editions, or Essentials 2012 or 2012 R2 Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): N/A Promotions: N/A Qualified User Exemption: External Connectors Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; – All editions (except Essentials), – Essentials License Terms: All editions Additional Software: All editions Client Access Requirements: All editions (except Essentials) External User Access Requirements: CALs or External Connector Included Technologies: N/A Notices: , 3.1 Server Software Access Base Access License Windows Server 2012 CAL CAL Equivalent License (refer to ) 3.1.1 Additional Functionality Associated with Windows Server 2012 Remote Desktop Services CAL Microsoft Application Virtualization for Remote Desktop Services and Windows Server 2012 R2 Remote Desktop Services functionality
and User) 2. Product Conditions Prior Version: Windows Small Business Server 2008 (10/08) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: License N/A Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A 4. Software Assurance SA Benefits: Server Disaster Recovery: N/A Rights: N/A License Mobility: N/A Migration Rights: Roaming Rights: N/A Self Hosting: N/A / /
/ / Azure Rights Management (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Azure Rights Management Premium (User SL) 1 OF P A A A,ST Azure Rights Management Premium Add-on (User SL) A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: Azure Rights Management (User SL) Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: Azure Rights Management (User SL) Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: Rights Management (User SL) / / Azure RemoteApp (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Azure RemoteApp (User SL) 1 A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All
Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: All / / Operations Management Suite (Plan) 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Operations Management Suite Standard Edition 1 A A Operations Management Suite Datacenter Edition 1 A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Add-on SLs Qualifying License(s) Add-on SL Core Infrastructure Server Standard1 System Center Standard1 Operations Management Standard Edition
Microsoft Intune Add-on (User SL) 1 OF P A A A,ST Microsoft Intune USL Extra Storage 1 GB 1 A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: Yes True-Up Eligible: All / / Microsoft Dynamics Online Services Microsoft Dynamics AX 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics AX Enterprise (User SL) (1) A A,ST Microsoft Dynamics AX Task (User SL) (1) A A,ST Microsoft Dynamics AX Self Serve (User SL) (1) A A,ST Microsoft Dynamics AX Device (Device SL) (1) A A,ST Microsoft Dynamics AX Additional Storage (Add-on SL) (1) A A,ST
Microsoft Dynamics AX Sandbox Tier 1: Developer & Test Instance (Add-on SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 2: Standard Acceptance testing SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 3: Premier Acceptance testing SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 4: Standard Performance testing SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 5: Premier Performance testing SL) (1) A A,ST Microsoft Dynamics AX Professional Direct Support (1) A A,ST 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All 2.1 Microsoft Dynamics AX Support Offerings Details about support offerings for Microsoft Dynamics AX are available at . / /
Microsoft Dynamics CRM Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics CRM Online Essential (User SL) 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Essential for SA (User SL) 1 A,UC A,ST Microsoft Dynamics CRM Online Basic (User SL) 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Basic for SA (User SL) 1 A,UC A,ST Microsoft Dynamics CRM Online Professional (User SL) 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Professional Add-on to Office 365 (User SL) OF P A,UC Microsoft Dynamics CRM Online Professional Add-on to Office 365 for SA (User SL) A,UC Microsoft Dynamics CRM Online Professional for SA (User SL) 1 A,UC A,ST Microsoft Dynamics CRM Online Professional Direct Support 1 OF P A,UC A A,ST Microsoft Dynamics 1 A A,ST
CRM Online Enterprise (User SL) Microsoft Dynamics CRM Online Enterprise for SA (User SL) A A,ST Microsoft Dynamics CRM Online Enhanced Support 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Additional Production Instance (Add-on SL) 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Additional Instance (Add-on SL) 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Additional Storage (Add-on SL) 1 OF P A,UC A A,ST Microsoft Dynamics Employee Self Service (User SL) 1 A,UC 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: Microsoft Dynamics CRM Online Professional Add-on to Office 365, Microsoft Dynamics CRM Online Professional Add-on to Office 365 for SA Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A
Messages (Add-on SL) Microsoft Dynamics Marketing Enterprise Storage (Add-on SL) 1 A A,ST Microsoft Dynamics Marketing Enhanced Support 1 A A,ST Microsoft Dynamics Marketing Professional Direct Support 1 A A,ST Microsoft Dynamics Marketing Sales Collaboration 1 A A,ST Microsoft Dynamics Marketing SMS Credit (Add-on SL) 1 A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: All True-Up Eligible: N/A 2.1 Microsoft Dynamics Marketing Support Offerings Details about support offerings for Microsoft Dynamics Marketing are available at . / / Microsoft Social Engagement 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Social Engagement A A,ST
Professional (User SL) Microsoft Social Engagement Professional Add-on (User SL) A A,ST Microsoft Social Engagement Additional Posts SL) OF P A A A,ST Microsoft Social Engagement Enhanced Support 1 A A,ST Microsoft Social Engagement Professional Direct Support 1 A A,ST Microsoft Social Engagement Enterprise (User SL) A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Add-on User SLs Qualifying Licenses Qualifying License Add-on User SL Microsoft Dynamics CRM Professional CAL1 Microsoft Social Engagement Professional Add-on Microsoft Social Engagement Professional Additional Posts Microsoft Social
Engagement Professional Education Additional Posts 1Each Qualifying License must have active SA 2.2 Microsoft Social Engagement Support Offerings Details about support offerings for Microsoft Social Engagement are available at . / / Parature, from Microsoft 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Parature Enterprise (User SL) 1 A A,ST Parature Additional Records (Add-on SL) 1 A A,ST Parature Additional Page Views (Add-on SL) 1 A A,ST Parature Additional Departments (Add-on SL) 1 A A,ST Parature Additional File Storage (Add-on SL) 1 A A,ST Parature Enhanced Support 1 A A,ST Parature Professional Direct Support 1 A A,ST 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use True-Up Eligible: N/A
SA (User SL) Office 365 Enterprise E3 (User SL) 1 OF UC EO, P EO,UC Office 365 Enterprise E3 From SA (User SL) EO,UC Office 365 Enterprise E4 (User SL) 1 OF UC EO, P EO,UC Office 365 Enterprise E4 From SA (User SL) EO,UC Office 365 Enterprise E5 (User SL) 1 OF EO, P EO Office 365 Enterprise E5 From SA (User SL) EO Office 365 Enterprise E1, E3Add-on (User SL) 1 UC OW EO,UC Office 365 Enterprise E4 (User SL) 1 UC EO,UC Office 365 Enterprise E5 (User SL) OW EO Office 365 Enterprise E3, E4 without ProPlus Add-on (User SL) EO,UC Office 365 Enterprise K1 (User SL) 1 UC A,UC Office 365 Midsize Business (User SL) OF P
2.4 Prerequisite: Add-on User SLs to Add-on User SLs in for information on Add-ons. / / OneDrive for Business 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES OneDrive for Business Plan 1 (User SL) 1 OF UC P A,UC A OneDrive for Business Plan 2 (User SL) 1 OF UC P A,UC A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All / / Project Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Project Online (User SL) 1 OF P A A A,ST Project Lite (User SL) 1 OF P A
2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All / / SharePoint Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES SharePoint Online Plan 1 (User SL) 1 OF UC P A,UC SharePoint Online Plan 1 Add-on (User SL) A SharePoint Online Plan 2 (User SL) 1 OF UC P A,UC Office 365 Extra File Storage 1 GB SL) 1 OF UC P A,UC A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: K only Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All
/ / Microsoft Learning 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Learning Library 1 A A A Microsoft Learning Imagine Academy 75 OL A A Microsoft Learning MCP 1 Exam Vouchers (Services SL) 1 A A A Microsoft Learning MCP 30 Exam Vouchers (User SL) 75 OL A A Microsoft Learning MTA 250 Exam Site License (Services SL) 125 A A Microsoft Learning MOS 500 Exam Site License (Services SL) 125 A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use True-Up Eligible: N/A
Benefit: N/A 2.1 Vouchers Vouchers are provided upon purchase and expire 12 months from date of purchase. 2.2 Microsoft Office Specialist (MOS) Microsoft Technology Associate (MTA) and Microsoft Certification Educator Exam Site License Customer must be a Certiport authorized testing center to be eligible for the site License. The site License will expire 12 months from the date of purchase. Any un-used certification exams will be forfeited. / / Microsoft Translator 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Translator API A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A / / BI Pro 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Power BI Pro 1 OF P A Power BI Pro A 1 OF A A,ST
Support Contacts The number of permitted support contacts varies by Volume Licensing program and number of licenses covered under SA, as shown below. Contacts must be named individuals and can include individuals from outside Customer’s organization. However, an organization, department or group name may not be listed as a contact. Benefits OL OV S/S+: EA A S/S+: EA B S/S+: EA Level C S/S+: EA Level D # of Problem Resolution Phone Support Contacts As Needed As Needed As Needed As Needed As Needed As Needed # of Authorized Web Support Contacts NA 1 2 3 8 16 Service Level for Software Assurance Customers Estimated response times by severity level and Customer's responsibilities are defined in the following table: Severity Situation Microsoft’s Expected Response Customer’s Expected Response A. Submission via phone Critical business impact: Customer’s business has significant loss or degradation of services 1st call response in 2 hours or less based on support offering Microsoft Resources at Customer site as required. Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 Rapid access and response from change control authority Management notification B. Submission via phone Moderate business impact: Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner. 1st call response in 4 hours or less based on support offering Effort during Business Hours only Allocation of appropriate resources to sustain Business Hours continuous effort Access and response from change control authority within 4 Business Hours C. Submission via phone or web Minimum business impact: Customer’s business is substantially functioning with minor or no 1st response in one business day or less based on support offering Effort during Accurate contact information on case owner Responsive within one business day.
Desktop Education w/ Core CAL Desktop Education w/ Enterprise CAL Suite Desktop School w/ Core CAL Desktop School w/ Enterprise CAL Suite Exchange Server Standard Exchange Server Enterprise Forefront TMG Standard Forefront TMG Enterprise Internet Security & Acceleration (ISA) Standard Server Internet Security & Acceleration (ISA) Enterprise Server Microsoft Dynamics CRM Workgroup Server Microsoft Dynamics CRM Server Office Standard Office Professional Plus Professional Desktop Enterprise Desktop Professional Desktop with Microsoft Desktop Optimization Pack Enterprise Desktop with Microsoft Desktop Optimization Pack Project Standard Project Professional SQL Parallel Data Warehouse Core SQL Server Enterprise Core SQL Server Standard Core SQL Server Enterprise Core SQL Server Standard SQL Server Business Intelligence System Center Standard System Center Datacenter Visio Standard Visio Professional Visual Studio Professional with MSDN Visual Studio Enterprise with MSDN Visual Studio Test Professional with MSDN Visual Studio Enterprise with MSDN Windows Server Standard Windows Server Datacenter
Deploy its Licenses only with Microsoft Azure Platform Services or qualified License Mobility through Software Assurance Partner; and Complete and submit the License Mobility Validation form with each License Mobility through Software Assurance Partner who will run its licensed software on their shared servers. Customer may move its licensed software from shared servers back to its Licensed Servers or to another party’s shared servers, but not on a short term basis (not within 90 days of the last assignment). Customer may also move Instances run or OSEs managed under a particular License from shared servers in one Server Farm to its shared servers in another Server Farm, but not on a short-term basis (not within 90 days of the last assignment). OSEs managed under the same License must be in the same Server Farm. Customer agrees that it will be responsible for third parties’ actions with regard to software deployed and managed on its behalf. Except as provided below, the License Terms applicable to the Product together with the License Mobility through SA terms govern its use. The License Mobility through SA terms supersede any conflicting License terms for a Product when License Mobility through SA is used. Some Products, as outlined below, have different use rights for shared servers under License Mobility through SA: License Model Product/Product Type License Permitted Number of: OSEs or Cores per License Server/CAL External Connector Licenses Each External Connector License with active SA coverage 1 OSE per license Server/CAL SQL Server Each Server License with active SA coverage 1 OSE per license Per-Core All eligible Products Each Core License with active SA coverage One virtual core (subject to the product use rights including the requirement of a minimum of 4 cores per OSE) Management Servers System Center 2012 R2 Standard Each Management License with active SA coverage 2 Managed OSEs per license Management Servers System Center 2012 R2 Datacenter Each Management License with active SA coverage 10 Managed OSEs per license Fail-over Rights For Products that are also granted Fail-Over Rights, Customer may run passive fail-over Instances on the qualifying shared servers in anticipation of a fail-over but the number of Fail-over Instances must not exceed the corresponding number of licensed product Instances. Servers – Self Hosted Applications Self-Hosted Applications means those Products for which Self-Hosted rights apply. Despite any terms to the contrary in Customer’s volume licensing agreement including the Product Terms, Customer may run licensed copies of Self-Hosted Applications that interact directly or indirectly with its software to create a unified solution (“Unified Solution”) and permit third parties to use it, subject to the terms below.
Appendix C – Professional Services The Professional Services available through Microsoft Volume Licensing are described below. Microsoft Premier Support Offerings Premier Core Premier Foundation Premier Standard Premier Plus Support Account Management X X X X Account Profiling & Reporting Monthly Monthly Monthly Monthly Support Assistance (Hours annually allocated) Up to 10 Up to 10 +1 Health Check +1 Workshop Up to 120 hours Up to 160 hours Problem Resolution Support (PRS) (annually allocated) Up to 40 hours Up to 30 hours Up to 80 hours Up to 140 hours 24X7 Critical Situation Escalation Management (Severity Level 1) X X X X Rapid Onsite Support X X X X Proactive Information Services X X X X Microsoft Premier Online X X X X Add-on Hours Packs of 20 Packs 20 Packs of 20 Packs of 20 1 Business Hours are defined locally. Severity Situation Microsoft's Expected Response Customer's Expected Response 1. Submission via phone only Catastrophic business impact: Complete loss of a core (mission critical) business process and work cannot reasonably continue Needs immediate attention 1st call response in 1 hour or less Microsoft’s Resources at customer site as soon as possible. Continuous effort on a 24x7 basis Rapid Escalation Notification of Customer Senior executives Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 Rapid access and response from change
within Microsoft to Product teams Notification of Microsoft’s Senior Executives control authority A. Submission via only Critical business impact: Significant loss or degradation of services Needs attention within 1hour 1st call response in 1 hour or less Microsoft’s Resources at Customer site as required. Continuous effort on a 24x7 basis Notification of Microsoft’s Senior Managers Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 Rapid access and response from change control authority Management notification B. Submission via phone or web Moderate business impact: Moderate loss or degradation of services but work can reasonably continue in an impaired manner. Needs attention within 2 Business Hours1 1st call response in 2 hours or less Effort during Business Hours1 only Allocation of appropriate resources to sustain Business Hours1 continuous effort Access and response from change control authority within 4 Business Hours1 C. Submission via phone or web Minimum business impact: Substantially functioning with minor or no impediments of services. Needs attention within 4 Business Hours1 1st call response in 4 hours or less Effort during Business Hours1 only Accurate contact information on case Responsive within 24 hours 1Business Hours are defined locally. 2Microsoft may need to downgrade the severity if Customer is not able to provide adequate resources or responses to enable Microsoft to continue with problem resolution efforts.