Send or receive any material that is obscene or defamatory or which is intended to annoy, harass or intimidate another person Send, distribute or receive any material that contains any political or religious content. Represent personal opinions as those of the company or other employees of the company. Install any application, screen saver, bitmaps, wallpapers or software or the like, received from attachments in E-Mails or from any other electronic media. Distribute non-business E-Mails to “all” addresses in the company’s E-Mail address book. Send non-business related mails at Importance: “High”. Not allowed to automatic mail-forwarding to third-party or external e-mail address. Improvon mail users may: Use the company E-Mail for private / personal purposes provided that: All conditions are complied with as stated under section 12.a No abuse of the resource as determined by the I.T. Department. All attachments per E-Mail do not exceed 5 Mb. Forward an E-Mail to another user, but not to “all” users and also not exceeding 20 users both internally and externally. ITC Confidentiality Policy Users shall not, other than for company legitimate business: Upload, download or otherwise transmit commercial software, data or information or any copyrighted materials belonging to parties outside the company or the company itself. Reveal or publicize confidential or propriety information which includes, but is not limited to: Company financial information New business and / or market Company developed and / or designed and / or engineered plans, drawings and documentation Marketing strategies and / or plans Databases and the data / information contained herein Customer lists Employee lists and / or employee confidential information Technical product information Computer software codes Computer network, application and system access codes Computer network information or any documentation related to applications Business relationships ITC Security Policy Users shall not, other than for company legitimate business: Download any software or electronic files without having active virus protection measures that have been installed and approved by the I.T. department. Intentionally interfere with the normal operation of the network, including the propagation of computer viruses, visual basic scripts, or the like thereof, or send /
receive high volumes of network traffic that substantially hinders others in their use of the network. Examine, change, or use other users’ files, outputs, or user id for which they do not have explicit authorization. Connect an external modem or 3G device whilst connected to the company Local Area Network passwords with anyone in the organization. ITC Change control Policy Any and all changes to systems to be logged within the IT helpdesk system for review and approval. Impact assessment to be done on change request to indicate whether the change can or will be approved and or declined. Once change request is approved, implementation or project plan needs to be submitted for the change. If all stake holders agree to the implementation or project plan the changes needs to be implemented in test environment prior to live implementation, and all stake holders to test the effects that change might have on systems. Once testing is completed the changes will be implemented in live system and following this implementation systems need to be reviewed to insure system stability in live environment. Once the requester agrees that changes was implemented correctly the ticket will be closed. Data, Information, Reports and Generated report applications Policy All Data (Telephonic/Magnetic/Electronic), information, reports, printed copies generated from IMPROVON computer systems, remain the property of IMPROVON. Additionally, the above is NOT to be reproduced, disseminated, or removed from IMPROVON premises unless approved by Department Managers. Confidentiality of this matter must be treated seriously. Printing & Copying Policy General Printing & Copying access Policy Printing / copying equipment is not to be used for any mass private printing / copying. Printing / copying of private documents is allowed, but is not a right but a privilege. Printing / copying is monitored per user and department monthly. Any misuse of the printing / copying equipment will not be tolerated and could result in disciplinary hearing or even dismissal. No user is ever allowed to disclose his or her printing / copying pin to any other staff member, for this can lead to misuse of the equipment for which you will be held accountable. Colour Printing & Copying access Policy No private colour printing / copying in allowed. Colour printing / copying is very expensive and should be limited to the absolute essential prints / copies only. To obtain permission to colour printing / copying, your departmental executive or the Managing executive or Directors must request colour