2 To consolidate existing meetings/ task and finish groups and establish a Partnership Board to steer and inform progress on work streams to deliver the Concordat requirements Terms of reference and membership to be finalised during Q1 15-16. 15-16 Nottingham City CCG Working with: all main signatories to the declaration To ensure the contribution of primary, community and hospital care in addition to other partners To establish better between partners and promote improved partnership working 3 To develop and implement an all ages engagement strategy to inform Crisis Concordat work A specific focus will be on the involvement of carers and service users with specific needs. This will include a service user and carer engagement on the action plan itself. Q1 15-16 Partnership Commissioning to reflect the needs, ages and ethnic background of local communities Commission a range of care options to meet the diverse range of needs 4 To review commissioned services to ensure the inclusion of people who have specific needs This will include promotion of mental health issues and services, as well as monitoring uptake, for those groups with a history of poor access. These groups may include veterans, Black, Asian and Minority Ethnic communities and students, as well as working with housing providers and other services which come into contact with those experiencing debt. The review will include an assessment of commissioning gaps and consideration of how this are addressed by partner organisations. 15-16 All CCGs, Nottingham City Council, Nottingham County Council and district councils, Police and Crime Commissioner (PCC), Nottinghamshire Healthcare NHS Foundation Trust, Nottinghamshire CityCare Partnership To provide early intervention and prevention for individuals with specific needs To provide better access to services for individuals who do not regularly access mental health services
5 Update the Strategic Needs Assessment to include information to help plan and monitor against the Concordat actions 15-16 Nottinghamshire County Council and Nottingham City Council Public Health Departments, all CCGs Commissioners have robust data through which to monitor services 2. Access to support before crisis No. Action Timescale Led By Outcomes 1 To monitor the development of a Mental Health Crisis response by the 111 Service 111 Service will be linked with the Crisis Team to ensure a detailed assessment of service users and to enable referral to alternative community services as appropriate. 15-16 All CCGs Working with: Nottinghamshire Healthcare NHS Foundation Trust and 111 providers To provide service users with appropriate advice and reduce attendance at Emergency Departments 2 Monitor and review the range of telephone advice services to ensure that there is appropriate advice available 15-16 All CCGs Working with: Nottinghamshire County Council and Nottingham City Council Ensure people have access to advice and support Ensure the best use of resources 2 To monitor and evaluate the outcomes of the 24/7 Enhanced Crisis Resolution and Home Treatment Team in the City and County area on a quarterly basis The review will include how well service users are being supported in the community and ensure there are an adequate number 15-16 Nottingham City and South County CCGs Working with: Nottinghamshire Healthcare NHS Foundation Trust Service should be treated in the least restrictive setting possible People in crisis should expect that their needs can be met appropriately at all times