Software Advanced Threat Analytics 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Advanced Threat Analytics 2016 Client Management License per OSE 8/15 2 1 P A A A,ST Advanced Threat Analytics 2016 Client Management License per User 8/15 2 1 P A A 2. Product Conditions Prior Version: N/A Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 2.1 Country Restrictions Customer may not download Advanced Threat Analytics 2016 for use or distribution in the People’s Republic of China. 3. Use Rights License Terms: ; License Terms: Yes Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: Windows Software Components Notices:
automate business processes across divisions, business units, or branch offices. 3.3 Additional Software Administration and Monitoring Tools ADOMD.NET BizTalk Server Related Schemas and Templates Business Activity Monitoring (“BAM”) Client BAM Alert Provider for SQL Notification Services BAM APIs and Interceptors and Administration Tools Business Activity Services Business Component Development Tools HTTP Receive Adapter Master Secret Server/Enterprise Single Sign-On MQHelper.dll MQSeries Agent MSXML SOAP Receive Adapter Software Development Kit(s) SQLXML UDDI Windows Communication Foundation Adapters Windows SharePoint Services Adapter Web Services 4. Software Assurance SA Benefits: Server Disaster Recovery: All editions (except Developer) Rights: N/A License Mobility: All editions (except Developer) Migration Rights: Roaming Rights: N/A Self Hosting: All editions (except Branch and Developer) 4.1 Biz Talk Server 2013 R2 Enterprise – Unlimited Virtualization Customer may run any number of Instances of the server software in any number of OSEs on any Licensed Server for which it has full SA coverage on all of its Server (per core) Licenses. / /
CAL Suite Bridge Parent CAL Suite Qualifying Online Services Core CAL Suite Bridge for Office 365* Core CAL Suite Office 365 Enterprise E1, or Office 365 Enterprise E3, or Office 365 Enterprise E4 Core CAL Suite Bridge for Office 365 and Microsoft Intune Core CAL Suite Office 365 Enterprise E1 and Microsoft Intune, or Office 365 Enterprise E3 and Microsoft Intune, or Office 365 Enterprise E4 and Microsoft Intune Core CAL Suite Bridge for Microsoft Intune Core CAL Suite Microsoft Intune Core CAL Bridge for Enterprise Mobility Suite* Core CAL Suite Enterprise Mobility Enterprise CAL Suite Bridge for Office 365* Enterprise CAL Suite Office 365 Enterprise E3, or Office 365 Enterprise E4 Enterprise CAL Suite Bridge for Office 365 and Microsoft Intune Enterprise CAL Office 365 Enterprise E3 and Microsoft Intune, or Office 365 Enterprise E4 and Microsoft Intune Enterprise CAL Suite Bridge for Microsoft Intune Enterprise CAL Suite Microsoft Intune Enterprise CAL Suite Bridge for Enterprise Enterprise CAL Suite Enterprise Mobility
Serve Commerce Server Core Client Access Requirements: All editions (except Standard Commerce Server Core) External User Access Requirements: Licensed with Server Included Technologies: N/A Notices: N/A 3.1 Server Software Access Record time resulting solely for payroll processing; record expenses solely for reimbursement; manage personal information; create requisitions and manage budgets related to activities Base Access License Microsoft Dynamics AX 2012 R3 CAL Microsoft Dynamics AX Self Serve (User SL) Microsoft Dynamics AX Task (User SL) Microsoft Dynamics AX Enterprise (User SL) Microsoft Dynamics AX Device (Device SL) 3.1.1 Additional Functionality Associated with Microsoft Dynamics AX 2012 R3 Task CAL Record and approve any type of time and expenses; approve invoices; approve all self-serve related transactions; operate a point of sale device or a warehouse device; and operate a store manager device Additive Access License Microsoft Dynamics AX 2012 R3 Task CAL Microsoft Dynamics AX 2012 R3 Task Additive CAL Microsoft Dynamics AX Task (User SL) Microsoft Dynamics AX Enterprise (User SL) Microsoft Dynamics AX Device (Device SL) 3.1.2 Additional Functionality Associated with Microsoft Dynamics AX 2012 R3 Functional CAL Use established operational cycles and business processes provided by the software; create and update (i) position requisitions or (ii) master data records pertaining to applicants, employees, customers, vendors, or parts catalogs; and approve all task and self-serve related transactions. Additive Access License Microsoft Dynamics AX 2012 R3 Microsoft Dynamics AX 2012 R3 Functional
4.1 Localization and Updates Customer is eligible to receive and use updates related to government tax and regulatory requirements on Licensed Servers provided it has active SA for the Licensed Servers and CALs. / / Microsoft Dynamics CRM 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics CRM Server 2016 12/15 (50) 75 25 OF P A A A Microsoft Dynamics CRM Workgroup Server 2016 12/15 (25) 38 13 OF P A A Microsoft Dynamics CRM 2016 Essentials CAL (Device and User) 12/15 (1) 2 1 OF P A A A,ST Microsoft Dynamics CRM 2016 Basic CAL (Device and User) 12/15 (10) 15 5 OF P A A A,ST Microsoft Dynamics CRM 2016 Basic Additive CAL (Device and User) 12/15 (1) 2 1 OF P A A A,ST Microsoft Dynamics CRM 2016 Professional CAL (Device and User) 12/15 (10) 15 5 OF P A A A,ST Microsoft Dynamics CRM 2016 Professional Additive CAL (Device and User) 12/15 (5) 8 3 OF P A A A,ST 2. Product Conditions Prior Version: Microsoft Product Pool: Server Down Editions: N/A
Dynamics CRM 2015 (12/14), Microsoft Dynamics CRM 2013 (10/13) Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; , - Workgroup Server only License All editions Additional Software: All editions Client Access Requirements: All editions (except Workgroup) External User Access Requirements: Licensed with Server, except for Customer’s or its Affiliates’ contractors or agents; CALs required for access through Microsoft Dynamics CRM 2015 Clients (all editions except Workgroup) Included Technologies: N/A Notices: , 3.1 Server Software Access Full access rights: activities, notes, custom entities Base Access License Microsoft Dynamics CRM 2016 Essential CAL Microsoft Dynamics CRM Online Essential (User SL) Microsoft Dynamics CRM Online Basic (User SL) Microsoft Dynamics CRM Online Professional (User SL)
Server 2016 only) Microsoft Dynamics CRM 2016 Multilingual User Interface (MUI) Microsoft Dynamics CRM 2016 Report Authoring Extensions Microsoft Dynamics CRM Reporting Extensions for Microsoft Dynamics CRM 2016 Microsoft Dynamics CRM for supported devices Microsoft Router and Rule Deployment Wizard for Microsoft Dynamics CRM 2016 Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM (not Workgroup Server) Microsoft SharePoint Grid for Microsoft Dynamics CRM 2016 4. Software Assurance SA Benefits: Server Disaster Recovery: All editions Rights: N/A License Mobility: All editions (server licenses only) Migration Rights: Roaming Rights: N/A Self Hosting: All editions (except Workgroup) 4.1 Microsoft Dynamics CRM 2016 Professional Additive CAL – Unified Service Desk For each Microsoft Dynamics CRM 2016 Professional Additive CAL for which Customer has SA, Customer may install and use Unified Service Desk (USD) on a Licensed Device. The right to use USD is limited to the user or device to whom the qualifying CAL is assigned. 4.2 Microsoft Dynamics CustomerSource Microsoft Dynamics customers with active SA or an Online Subscription will have access to CustomerSource. / / Microsoft Identity Manager
1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Identity Manager 2016 CAL (User) 8/15 1 2 1 P A A AO,ST Microsoft Identity Manager 2016 External Connector 8/15 125 188 63 OF P A A A 2. Product Conditions Version: Forefront Identity Manager 2010 R2 (5/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: License Terms: All editions Additional Software: Yes Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A 3.1 Additional Software Client Software 4. Software Assurance SA Benefits: Server Disaster Recovery: Yes Rights: N/A
Standard 2016 Exchange Server Standard 2016 CAL (Device and User) 10/1 1 2 1 P A AO,ST 2. Product Conditions Prior Version: Exchange Server 2013 (10/12) Product Pool: Server Down Editions: Enterprise to Standard Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: N/A Additional Software: All editions Client Access Requirements: All editions External User Access Requirements: Licensed with Server (access to Additional Functionality requires both Base and Additive CALs) Included Technologies: N/A Notices: N/A 3.1 Server Software Access Base Access License Exchange Server 2016 Standard CAL Exchange Online Plan 1 User SL Exchange Online Plan 1 G User SL Exchange Online Plan 2 User SL Exchange Online Plan 2A User SL Exchange Online Plan 2G User SL
Project Server 2013 10/12 50 75 25 P A A A Project Server 2013 CAL (Device and User) 10/12 1 2 1 P A A A 2. Product Conditions Prior Version: Project 2010 (4/10) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: N/A Additional Software: Yes Client Access Requirements: Yes External User Access Requirements: CAL Included Technologies: N/A Notices: N/A 3.1 Server Software Access Base Access License Project Server 2013 CAL Project Lite User SL Project Online User SL Project Pro for Office 365 User SL 3.2 Additional Software Software Development Kit
Skype for Business Server 2015 Enterprise CAL (Device and User) 5/15 1 2 1 P A A AO,ST Skype for Business Server 2015 Plus CAL (Device and User) 5/15 1 2 1 P A, E A A,ST 2. Product Conditions Prior Version: Lync Server 2013 (10/12), Lync Server 2010 Standard and Enterprise (12/10) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: N/A Additional Software: Yes Client Access Requirements: All editions External User Access Requirements: Licensed with Server Included Technologies: Windows Software Components Notices: 3.1 Server Software Access Base Access License for Business Server 2015 Standard CAL Skype for Business Online Plan 1 User SL
Skype for Business Online Plan 1 G User SL Skype for Business Online Plan 2 User SL Skype for Business Online Plan 2A User SL Skype for Business Online Plan 2G User SL CAL Equivalent License (refer to ) 3.1.1 Additional Functionality Associated with Skype for Business Server Enterprise CAL Audio, Video and Web Conferencing, Desktop Sharing, Room Systems and Multiple HD Video Streams Additive Access License for Business Server 2015 Enterprise CAL Skype for Business Online Plan 2 User SL Skype for Business Online Plan 2A User SL Skype for Business Online Plan 2G User SL Live Meeting Standard User SL Live Meeting Professional User SL CAL Equivalent License (refer to ) 3.1.2 Additional Functionality Associated with for Business Server Plus CAL Voice Telephony and Call Management Additive Access License Skype for Business Server 2015 Plus CAL CAL Equivalent License (refer to ) Skype for Business Online Cloud PBX User SL Skype for Business Plus CAL User SL 3.2 Additional Software Administrative Tools Archiving and Monitoring Server Role Audio/Video Conferencing Server Role Autodiscovery Service Role Central Management Server Role Director Role
Edge Server Role Skype for Business Web App Server Role Mediation Server Role Microsoft Lync Edition Microsoft Skype for Business Server 2015 Control Panel Microsoft Lync Server 2013 Group Chat Administration Tool Microsoft Lync Web App Mobility Service Role PowerShell Snap-in Reach Application Sharing Server Role Persistent Chat Server Role Survivable Branch Appliance Role Topology Builder Unified Communications Application Server Role Interop Server Role Web Conferencing Server Role 4. Software Assurance SA Benefits: Server Disaster Recovery: Skype for Business Server Rights: N/A License Mobility: Server licenses only Migration Rights: Roaming Rights: N/A Self Hosting: N/A / / R Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES R Server 2016 for Hadoop on Red Hat 1/16 P A A A R Server 2016 for Red Hat Linux 1/16 P A A A R Server 2016 for SUSE Linux 1/16 P A A A
R Server 2016 for Teradata DB 1/16 P A A A 2. Product Conditions Prior Version: N/A Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Appendix B Promotions: N/A Qualified User Exemption: Per Core Products only Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; – Red Hat Linux and SUSE Linux editions, – Hadoop on Red Hat and Teradata DB editions License Terms: Specialty Server editions Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A 3.1 R Server 2016 for Hadoop on Red Hat and R Server for Teradata DB Each Server License for R Server 2016 for Hadoop on Red Hat and R Server 2016 for Teradata DB covers up to 16 cores on a Licensed Server. 4. Software Assurance SA Benefits: Server Disaster Recovery: All editions Rights: N/A License Mobility: N/A Migration Rights: N/A Roaming Rights: N/A Self Hosting: N/A / /
System Center Client Management Suite 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES System Center 2012 R2 Client Management Suite per OSE (Client ML) 10/13 (1) 2 1 P A A AO,ST System Center 2012 R2 Client Management Suite per User (Client ML) 10/13 2 1 P A A 2. Product Conditions Version: System Center 2012 Client Management Suite (3/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: System Center Client Management Promotion Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Yes Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: SQL Server Technology, Windows Software Components Notices: ,
Manager Client Management License (Client ML) (Student Only) 2. Product Conditions Prior Version: System Center 2012 Configuration Manager (3/12), System Center Configuration Manager Server 2007 R2 (9/08) Product Pool: Server Extended Term Eligible: N/A Down Editions: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: Yes Additional Software: N/A Client Access Requirement: N/A External User Access Requirement: N/A Included Technologies: SQL Server Technology, Windows Software Components Notices: , 3.1 Management License Client Management License System Center 2012 R2 Configuration Manager (User or OSE) Management License Equivalent License (refer to ) Microsoft Intune User SL
4.2 MSDN Perpetual Rights Customer’s rights to use any software licensed through MSDN become perpetual when Customer’s right to use Visual Studio becomes perpetual. 4.3 Software Assurance Rights and Benefits for Subscription Licenses Any Subscription License Customer acquires under a Server and Cloud Enrollment grants the same SA rights and benefits as Licenses with SA coverage during the term of the subscription. / / Visual Studio Team Foundation Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Visual Studio Team Foundation Server 2015 with SQL Server 2014 Technology 9/15 8 3 P A,AP,SP A A Visual Studio Team Foundation Server 2015 CAL (Device and User) 9/15 8 3 P A,AP,SP A A 2. Product Conditions Prior Version: Visual Studio Team Foundation Server 2013 (10/13) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: All Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A
Per User (SL) Windows 10 Enterprise Software Assurance Per User From SA (SL) 8/15 2 E Windows 10 Enterprise LTSB Upgrade (Per Device) 8/15 2 3 1 CP, P E Windows 10 Education Upgrade (Per Device) 8/15 (3) (1) ED ED,SD,ST Windows 10 Mobile Enterprise (Per Device) 12/15 1 Windows 8.1 Enterprise Sideloading (Per Device) 11/13 1 OL Windows SA Per User (SL) 12/14 2 E A Windows Virtual Desktop Access (Per Device SL) 7/07 2(1) P A,EP,PP A A Windows Virtual Desktop Access Per User (SL) 12/14 2 E Windows Embedded 8 Standard Enterprise Kit (100 Pack) 10/13 2 OL 2. Product Conditions Version: Windows 8.1 (3/14), Windows Embedded Product Pool: System Down Editions: Enterprise to Pro
Single Language) Windows 7 (32-bit or 64 bit) Enterprise (N, K, KN), Professional (N, K, KN, diskless, Ultimate X X X X Home Premium, Home Basic or Starter Edition X Windows Vista or 64 bit) Enterprise (N, K, KN), Business (N, K, KN, Blade), Ultimate X X X Home Premium, Home Basic or Starter Edition X Windows XP (32-bit or 64 bit) Professional (N, K, KN, Tablet Edition (N, K, KN, Blade), XP Pro N, XP Pro Blade PC X X X Home and Starter Edition X Apple Apple Macintosh X X X Windows Embedded Operating Systems Windows 10 IoT Enterprise X X X X Windows 2000 Professional for X X X
2. Product Conditions Prior Version: Windows Server 2012 (8/12), Windows Server 2008 for CALs and External Connectors (3/08) Product Pool: Server Down Editions: Datacenter or Standard to Windows Server 2008 R2 Enterprise, Standard, Essentials, Web, and HPC editions, or Essentials 2012 or 2012 R2 Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): N/A Promotions: N/A Qualified User Exemption: External Connectors Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; – All editions (except Essentials), – Essentials License Terms: All editions Additional Software: All editions Client Access Requirements: All editions (except Essentials) External User Access Requirements: CALs or External Connector Included Technologies: N/A Notices: , 3.1 Server Software Access Base Access License Windows Server 2012 CAL CAL Equivalent License (refer to ) 3.1.1 Additional Functionality Associated with Windows Server 2012 Remote Desktop Services CAL Microsoft Application Virtualization for Remote Desktop Services and Windows Server 2012 R2 Remote Desktop Services functionality Additive Access License Windows Server 2012 Remote Desktop Windows Server 2012 Remote Desktop
Services CAL Services User SL *Also required for use of Windows Server to host a graphical user interface the Windows Server 2012 R2 Remote Desktop Services functionality or other technology). 3.1.2 Additional Functionality Associated with Windows Server 2012 Rights Management Services CAL Windows Server 2012 R2 Rights Management Services Additive Access License Windows Server 2012 Active Directory Rights Management Services CAL Azure Rights Management User SL Azure Rights Management A User SL CAL Equivalent License (refer to ) 3.1.3 Additional Functionality Associated with Microsoft Identity Manager User CAL Microsoft Identity Manager 2016 functionality Additive Access License Microsoft Identity Manager 2016 User CAL Microsoft Azure Active Directory Premium CAL Equivalent License (refer to ) *Also required for any person for whom the software issues or manages identity information. 3.1.4 Synchronization Service Microsoft Identity Manager 2016 CALs not required for users only using Microsoft Identity Manager synchronization service. 3.2 Server External User Access Base Access License Windows Server 2012 External Connector 3.2.1 Additional Functionality Associated with Windows Server 2012 Remote Desktop Services External Connector License Microsoft Application Virtualization for Remote Desktop Services and Windows Server 2012 R2 Remote Desktop Services functionality Additive Access License Windows Server 2012 Remote Desktop Services External Connector *Also required for use of Windows Server to host a graphical user interface the Windows Server 2012 R2 Remote Desktop Services functionality or other technology). 3.2.2 Additional Functionality Associated with Windows Server 2012 Rights Management Services External Connector License Windows Server 2012 R2 Rights Management Services Additive Access License Windows Server 2012 Active
2. Product Conditions Version: Windows Small Business Server 2008 (10/08) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: License Terms: N/A Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A 4. Software Assurance SA Benefits: Server Disaster Recovery: N/A Rights: N/A License Mobility: N/A Migration Rights: Roaming Rights: N/A Self Hosting: N/A / /
Microsoft Azure Support (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Azure Active Standard Support A A Azure Active Professional Direct Support A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Microsoft Support Offerings Details about support offerings for Microsoft Azure are available at . Microsoft Azure Site Recovery (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Azure Site Recovery (to Customer Owned Site) 1 A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All
Premium (User SL) Rights Management Premium Add-on (User SL) A 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: Azure Rights Management (User SL) Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: Azure Rights Management (User SL) Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: Azure Rights Management (User SL) / / Azure RemoteApp (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Azure RemoteApp (User SL) 1 A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: All
/ / Operations Management Suite (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Operations Management Suite Standard Edition 1 A A Operations Management Suite Datacenter Edition 1 A A 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Add-on SLs Qualifying License(s) Add-on SL Core Infrastructure Server Standard1 System Center Standard1 Operations Management Suite Standard Edition Core Infrastructure Server Suite Datacenter1 System Center Datacenter1 Operations Management Suite Datacenter Edition 1With active SA
2.2 Azure Site Recovery with Operations Management Suite Each order of Microsoft Azure Site Recovery as a Microsoft Azure Services Plan includes the purchase of an Initial Quantity. Customer usage that exceeds the Initial Quantity will be billed at Consumption Rates. Monetary Commitment may be used to pay for usage that exceeds the Initial Quantity. / / Microsoft MultiFactor Authentication (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES MultiFactor Authentication 1 P A A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: All Microsoft Azure StorSimple 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES StorSimple Monetary (8100 device) A A StorSimple Monetary (8600 device) A A StorSimple Standard Support A A StorSimple Standard Support to Premium Support A A
StorSimple Premium Support A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: N/A Student Use Benefit: N/A 2.1 StorSimple Monetary Commitment Offerings For each StorSimple Monetary Commitment Offering purchased, Customer will receive a Storage Array device. Geographic availability and the terms and conditions governing the Storage Array, including warranty, shipping and handling, and duties, are set forth in . 2.2 Microsoft StorSimple Support Offerings Details about support offerings for Microsoft Azure are available at . / / Enterprise Cloud Suite 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Enterprise Cloud Suite (User SL) UC EO,UC Enterprise Cloud Suite Add On (User SL) EO,UC Enterprise Cloud Suite From SA (User SL) EO,UC Lync Voice Add-on for Enterprise Cloud Suite (User SL) A
2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: Yes True-Up Eligible: All / / Microsoft Dynamics Online Services Microsoft Dynamics AX 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics AX Enterprise (User SL) (1) A A,ST Microsoft Dynamics AX Task (User SL) (1) A A,ST Microsoft Dynamics AX Self Serve (User SL) (1) A A,ST Microsoft Dynamics AX Device (Device SL) (1) A A,ST Microsoft Dynamics AX Additional Storage (Add-on SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 1: Developer & Test Instance (Add-on SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 2: Standard Acceptance (1) A A,ST
testing SL) Microsoft Dynamics AX Sandbox Tier 3: Premier Acceptance testing SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 4: Standard Performance testing SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 5: Premier Performance testing SL) (1) A A,ST Microsoft Dynamics AX Professional Direct Support (1) A A,ST 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All 2.1 Microsoft Dynamics AX Support Offerings Details about support offerings for Microsoft Dynamics AX are available at . / / Microsoft Dynamics CRM Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics CRM Online 1 OF P A,UC A A,ST
Enhanced Support Microsoft Dynamics Marketing Professional Direct Support 1 A A,ST Microsoft Dynamics Marketing Collaboration 1 A A,ST Microsoft Dynamics Marketing SMS Credit (Add-on SL) 1 A 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: All True-Up Eligible: N/A 2.1 Microsoft Dynamics Marketing Support Offerings Details about support offerings for Microsoft Dynamics Marketing are available at . / / Microsoft Social Engagement 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Social Engagement Professional (User SL) A A,ST Microsoft Social Engagement Professional Add-on (User SL) A A,ST Microsoft Social Engagement OF P A A A,ST
Additional Posts SL) Microsoft Social Engagement Enhanced Support 1 A A,ST Microsoft Social Engagement Professional Direct Support 1 A A,ST Microsoft Social Engagement Enterprise (User SL) A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Add-on User SLs Qualifying Licenses Qualifying License Add-on User SL Microsoft Dynamics CRM Professional CAL1 Microsoft Social Engagement Professional Add-on Microsoft Social Engagement Professional Additional Posts Microsoft Social Engagement Professional Education Additional 1Each Qualifying License must have active SA 2.2 Microsoft Social Engagement Support Offerings Details about support offerings for Microsoft Social Engagement are available at .
/ / Parature, from Microsoft 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Parature Enterprise (User SL) 1 A A,ST Parature Additional Records (Add-on SL) 1 A A,ST Parature Additional Page (Add-on SL) 1 A A,ST Parature Additional Departments (Add-on SL) 1 A A,ST Parature Additional File Storage (Add-on SL) 1 A A,ST Parature Enhanced Support 1 A A,ST Parature Professional Direct Support 1 A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Parature Support Offerings Details about support offerings for Parature are available at . / /
SA (User SL) Office 365 Enterprise E4 (User SL) 1 OF UC EO, P EO,UC Office 365 Enterprise E4 From SA (User SL) EO,UC Office 365 Enterprise E5 (User SL) 1 OF EO, P EO Office 365 Enterprise E5 From SA (User SL) EO Office 365 Enterprise E1, E3Add-on (User SL) 1 UC OW EO,UC Office 365 Enterprise E4 (User SL) 1 UC EO,UC Office 365 Enterprise E5 (User SL) OW EO Office 365 Enterprise E3, E4 without ProPlus Add-on (User SL) EO,UC Office 365 Enterprise K1 (User SL) 1 UC A,UC Office 365 Midsize Business (User SL) OF P 2. Product Conditions Terms of Service: Product Pool: All Application and Server (E1 and K1 Server only), MPSA – All Application only Extended Term Eligible: Enterprise, Government, K
Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A / / Office 365 Analytics 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Analytics (User SL) OF P A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A / / Office 365 Advanced eDiscovery 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Advanced eDiscovery(User SL) OF P A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A
Business Plan 1 (User SL) OneDrive for Business Plan 2 (User SL) 1 OF UC P A,UC A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All / / Project Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Project Online (User SL) 1 OF P A A A,ST Project Lite (User SL) 1 OF P A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All
2.2 Prerequisite: Add-on User SLs to Add-on User SLs in for information on Add-ons. / / Other Online Services Bing Maps 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Bing Maps Enterprise Fee Monthly Subscription 25 OF P A Bing Maps Internal Website Usage 100K Transactions Monthly Subscription 125 OF P A Bing Maps Internal Website Usage 500K (and higher) Transactions Monthly Subscription 200 OF P A Bing Maps Known Per User Monthly Subscription 1 OF P A Bing Maps Known 5K User Monthly Subscription 200 OF P A Bing Maps Light Known 500 User Monthly Subscription OF P A Bing Maps Known 5K User Monthly Subscription 125 OF P A Bing Maps Asset Management for Windows Europe or North America 1 OF P A
Library Microsoft Learning Imagine Academy 75 OL A A Microsoft Learning MCP 1 Exam Vouchers (Services SL) 1 A A A Microsoft Learning MCP 30 Exam Vouchers (User SL) 75 OL A A Microsoft Learning MTA 250 Exam Site License (Services SL) 125 A A Microsoft Learning MOS 500 Exam Site License (Services SL) 125 A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Vouchers Vouchers are provided upon purchase and expire 12 months from date of purchase. 2.2 Microsoft Office Specialist (MOS) Microsoft Technology Associate (MTA) and Microsoft Certification Educator Exam Site License Customer must be a Certiport authorized testing center to be eligible for the site License. The site License will expire 12 months from the date of purchase. Any un-used certification exams will be forfeited. / /
Microsoft Translator 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Translator API A 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A / / Power BI Pro 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES BI Pro 1 OF P A Power BI Pro A 1 OF A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A / /
Completed deliverables submitted by the Qualified Provider at the end of the engagement to Microsoft may be used by Microsoft for quality assurance purposes and may be shared with Customer’s Microsoft account team for that purpose. Enterprise Source Licensing Program Customers with 10,000 or more licensed desktops with SA coverage in the systems pool may be eligible to access to Microsoft Windows source code for internal development and support. Academic programs are eligible for the Microsoft Research Source Licensing Program. Training Vouchers Customers (other than Academic Select License, Select Plus for Academic, Open Value Subscription – Education Solutions, Campus and School Agreement customers) with SAM in the application or systems Product pools are eligible for Microsoft Training Vouchers granting a specific number of training days, based on a three-year enrollment or Agreement term, as described below. Program Office System Application Pool products Systems Pool Open Value 2 days per 50 licenses (maximum 20 days) 1 day per 50 licenses (maximum 10 days) SAM 2 days per 50 licenses 1 day per 50 licenses SAM 20 days per eligible enrollment 10 days per eligible enrollment SAM 30 days* 15 days* SAM 50 days* 25 days* SAM 15,000 – 29,999 110 days* 55 days* SAM 30,000 – 49,999 160 days* 80 days* SAM 50,000 – 99,999 250 days* 125 days* SAM 100,000 – 199,999 400 days* 200 days* SAM 200,000 – 399,999 600 days* 300 days* SAM 400,000 – 599,999 800 days* 400 days* SAM 600,000 + 1400 days* 700 days* *Number of days per eligible enrollment or agreement. Services provided under vouchers are provided under an agreement between Customer and the qualified Microsoft Learning Partner.
SA is required for both server software and related CALs for Web Support incidents. Customers may only submit web-based Problem Resolution Support requests on those licensed copies of server software covered with SA. Support Contacts The number of permitted support contacts varies by Volume Licensing program and number of licenses covered under SA, as shown below. Contacts must be named individuals and can include individuals from outside Customer’s organization. However, an organization, department or group name may not be listed as a contact. Benefits OL OV S/S+: EA Level A S/S+: EA Level B S/S+: EA Level C S/S+: EA Level D # of Problem Resolution Phone Support Contacts As Needed As Needed As Needed As Needed As Needed As Needed # of Authorized Web Support Contacts NA 1 2 3 8 16 Service Level for Software Assurance Customers Estimated response times by severity level and Customer's responsibilities are defined in the following table: Severity Situation Microsoft’s Expected Response Customer’s Expected Response A. Submission via phone Critical business impact: Customer’s business has significant loss or degradation of services 1st call response in 2 hours or less based on support offering Microsoft Resources at Customer site as required. Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 access and response from change control authority Management notification B. Submission via phone Moderate business impact: Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner. 1st call response in 4 hours or less based on support offering Effort during Business Hours only Allocation of appropriate resources to sustain Business Hours continuous effort Access and response from change control authority within 4 Business Hours C. Submission via phone or web Minimum business impact: Customer’s business is substantially 1st response in one business day or less on Accurate contact information on case owner
Core Infrastructure Server Standard Core Infrastructure Server Datacenter Desktop Education w/ Core CAL Desktop Education w/ Enterprise CAL Suite Desktop School w/ Core CAL Desktop School w/ Enterprise CAL Suite Exchange Server Standard Exchange Server Enterprise Forefront TMG Standard Forefront TMG Enterprise Internet Security & Acceleration (ISA) Standard Server Internet Security & Acceleration (ISA) Enterprise Server Microsoft Dynamics CRM Workgroup Server Microsoft Dynamics CRM Server Office Standard Office Professional Plus Professional Desktop Enterprise Desktop Professional Desktop with Microsoft Desktop Optimization Pack Enterprise Desktop with Microsoft Desktop Optimization Pack Project Standard Project Professional SQL Parallel Data Warehouse Core SQL Server Enterprise Core SQL Server Standard Core SQL Server Enterprise Core SQL Server Standard SQL Server Business Intelligence System Center Standard System Center Datacenter Visio Standard Visio Professional Visual Studio Professional with MSDN Visual Studio Enterprise with MSDN Visual Studio Test Visual Studio Enterprise with MSDN
Requirements: To use License Mobility through SA, Customer must: Run its licensed software and manage its OSEs on shared servers under the terms of its volume licensing agreement; Deploy its Licenses only with Microsoft Platform Services or qualified License Mobility through Software Assurance Partner; and Complete and submit the License Mobility Validation form with each License Mobility through Software Assurance Partner who will run its licensed software on their shared servers. Customer may move its licensed software from shared servers back to its Licensed Servers or to another shared servers, but not on a short term basis (not within 90 days of the last assignment). Customer may also move Instances run or OSEs managed under a particular License from shared servers in one Server Farm to its shared servers in another Server Farm, but not on a short-term basis (not within 90 days of the last assignment). OSEs managed under the same License must be in the same Server Farm. Customer agrees that it will be responsible for third parties’ actions with regard to software deployed and managed on its behalf. Except as provided below, the License Terms applicable to the Product together with the License Mobility through SA terms govern its use. The License Mobility through SA terms supersede any conflicting License terms for a Product when License Mobility through SA is used. Some Products, as outlined below, have different use rights for shared servers under License Mobility through SA: License Model Product/Product Type License Permitted Number of: OSEs or Cores per License Server/CAL External Connector Licenses Each External Connector License with active SA coverage 1 OSE per license Server/CAL SQL Server Each Server License with active SA coverage 1 OSE per license Per-Core All eligible Products Each Core License with active SA coverage One virtual core (subject to the product use rights including the requirement of a minimum of 4 cores per OSE) Management Servers System Center 2012 R2 Standard Each Management License with active SA coverage 2 Managed OSEs per license Management Servers System Center 2012 R2 Datacenter Each Management License with active SA coverage 10 Managed OSEs per license Fail-over Rights For Products that are also granted Fail-Over Rights, Customer may run passive fail-over Instances on the qualifying shared servers in anticipation of a fail-over event. The number of licenses that otherwise would be required to run the passive fail-over Instances must not exceed the number of licenses required to run the corresponding production Instances on the same partner’s shared servers. Servers – Self Hosted Applications Self-Hosted Applications means those Products for which Self-Hosted rights apply.
Appendix C – Professional Services The Professional Services available through Microsoft Volume Licensing are described Microsoft Premier Support Offerings Area1 Premier Core Premier Foundation Premier Standard Premier Plus Support Account Management X X X X Account Profiling & Reporting Monthly Monthly Monthly Monthly Support Assistance (Hours annually allocated) Up to 10 hours Up to 10 hours +1 Health Check +1 Workshop Up to 120 hours Up to 160 hours Problem Resolution Support (PRS) (annually allocated) Up to 40 hours Up to 30 hours Up to 80 hours Up to 140 hours 24X7 Critical Situation Escalation Management (Severity Level 1) X X X X Rapid Onsite Support X X X X Proactive Information Services X X X X Microsoft Premier Online X X X X Add-on Hours Packs of 20 Packs 20 of 20 Packs of 20 1 Business Hours are defined locally. Severity Situation Microsoft's Expected Response Customer's Expected Response 1. Submission via phone only Catastrophic business impact: Complete loss of a core (mission critical) business process and work cannot reasonably continue immediate attention 1st call response in 1 hour or less Microsoft’s Resources at customer site as soon as possible. Continuous effort on a 24x7 basis Rapid Escalation Notification of Customer Senior executives Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 Rapid access and response from change