Software Advanced Threat Analytics 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Advanced Threat Analytics 2016 Client Management License per OSE 8/15 2 1 P A A A,ST Advanced Threat Analytics 2016 Client Management License per User 8/15 2 1 P A A 2. Product Conditions Prior Version: N/A Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 2.1 Country Restrictions Customer may not download Advanced Threat Analytics 2016 for use or distribution in the People’s Republic of China. 3. Use Rights License ; License Yes Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: Windows Software Components Notices: Features based
Enterprise Edition BizTalk Server 2013 R2 Standard Edition 6/14 50 75 25 OF P A,AP,SP A A BizTalk Server 2013 R2 Standard Edition IDC 6/14 ID 2. Product Conditions Prior Version: BizTalk Server 2013 (3/13) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): All (except Branch IDC) Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License ; - All (except Developer), - Developer License Branch and Standard Additional Software: All editions (except Developer) Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: Windows Software Components and Office Web Apps - All (except Developer) Notices: 3.1 BizTalk Server 2013 R2 Branch and Standard Edition Customer may not use the server software on a Server that is part of a networked cluster or in an OSE that is part of a networked cluster of OSEs on the same Server. 3.2 BizTalk Server 2013 R2 Branch Edition Customer may Run Instances of the software on Licensed Servers only at the endpoint of its internal network (or edge of its organization) to connect business events or transactions with activities processed at that endpoint; provided, the Licensed Server may not:
Microsoft Dynamics AX 2012 R3 Enterprise Additive CAL (Device and User) 5/14 (25) A A 2. Product Conditions Prior Version: Microsoft Dynamics AX 2012 R2 (12/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License Terms: ; - Server and Store Server, - Standard Commerce Server Core License Terms: All editions Additional Software: All editions Client Access Requirements: All editions (except Standard Commerce Server Core) External User Access Requirements: Licensed with Server Included Technologies: N/A Notices: N/A 3.1 Server Software Access Record time resulting solely for payroll processing; record expenses solely for reimbursement; manage personal information; create requisitions and manage budgets related to these activities Base Access License Microsoft Dynamics AX 2012 R3 Use CAL
License Mobility: All editions (server and core licenses only) Migration Rights: Roaming Rights: N/A Self Hosting: All editions 4.1 Localization and Updates Customer is eligible to receive and use updates related to government tax and regulatory requirements on Licensed Servers provided it has active SA for the Licensed Servers and CALs. / / Microsoft Dynamics CRM 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics CRM Server 2016 12/15 (50) 75 25 OF P A A A Microsoft Dynamics CRM Workgroup Server 2016 12/15 (25) 38 13 OF P A A Microsoft Dynamics CRM 2016 Essentials CAL (Device and User) 12/15 (1) 2 1 OF P A A A,ST Microsoft Dynamics CRM 2016 Basic CAL (Device and User) 12/15 (10) 15 5 OF P A A A,ST Microsoft Dynamics CRM 2016 Additive CAL (Device and User) 12/15 (1) 2 1 OF P A A A,ST Microsoft Dynamics CRM 2016 Professional CAL (Device and User) 12/15 (10) 15 5 OF P A A A,ST
Microsoft Dynamics CRM 2016 Professional Additive CAL (Device and User) 12/15 (5) 8 3 OF P A A A,ST 2. Product Conditions Version: Microsoft Dynamics CRM 2015 (12/14), Microsoft Dynamics CRM 2013 (10/13) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License ; , - Workgroup Server only License All editions Additional Software: All editions Client Access Requirements: All editions (except Workgroup) External User Access Requirements: Licensed with Server, except for Customer’s or its Affiliates’ contractors or agents; CALs required for access through Microsoft Dynamics CRM 2015 Clients (all editions except Workgroup) Included Technologies: N/A Notices: ,
4.2 Microsoft Dynamics CustomerSource Microsoft Dynamics customers with active SA or an Online Subscription will have access to CustomerSource. / / Microsoft Identity Manager 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Identity Manager 2016 CAL (User) 8/15 1 2 1 P A A AO,ST Microsoft Identity Manager 2016 External Connector 8/15 125 188 63 OF P A A A 2. Product Conditions Prior Version: Forefront Identity Manager 2010 R2 (5/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License Terms: License Terms: All editions Additional Software: Yes Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A
Skype for Business 2016 10/15 1 2 1 P A A A,AO,ST Visio 2016 Standard 10/15 1 2 1 P A Visio 2016 Professional 10/15 2(1) 3 1 P A Word 2016 10/15 1 2 1 P Work at Home for Office Standard 2016 10/15 2 A Work at Home for Office Professional Plus 2016 10/15 2 A 2. Product Conditions Prior Version: Office 2013 and Office 2013 Applications (10/12), Lync 2013 (10/12) Product Pool: Application Down Editions: N/A Extended Term Eligible: N/A Prerequisite: Work at Home Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: Office Professional Plus, Project Professional, Visio Professional True-Up Eligible: N/A UTD Discount: Office Professional Plus Student Use Benefit: N/A 2.1 Project Professional 2016 Customers who license Project Professional 2016 are deemed to have one Project Server 2016 Device CAL for each Project Professional 2016 License. The right to access Project Server 2016 under that CAL will expire when the corresponding Project Professional 2016 License expires. 2.2 Work at Home A Work at Home License is an optional License that can be acquired only in conjunction with a full License for Office Standard or Office Professional Plus. It permits the Primary User of the software to also install and use the software on one device outside of Customer’s or its Affiliates’ premises (e.g., at the user’s home). 2.3 Transitions The following are transition options for customers eligible to move to Online Services as further described in their volume licensing agreement.
Products being Transitioned (Software) Valid Transition Options (Online Services) Office Professional Plus Office 365 (Enterprise & Government E3, E4), Office 365 ProPlus Office Professional Plus and Core Suite Office 365 (Enterprise & Government E3, E4)* Office Professional Plus and Enterprise CAL Office 365 (Enterprise & Government E3, E4)* Project Professional Project Pro for Office 365 Visio Professional Visio Pro for Office 365 *This transition option also requires the appropriate CAL Suite Bridge. 2.4 Platform Independent Customer may run either the version licensed or a different platform version, provided that the different platform version was available when the original licensed version became available. If the components of a Product suite vary by platform version, Customer may use the components of the suite that it chooses to deploy and only those components; Customer may not mix components across platform versions. SA for a platform independent License permits Customer to use, in place of the licensed Product the most current version of either platform version of the Product that becomes available during the term of coverage. 2.5 Successor Versions for Business 2016 is the successor version to Lync 2013. 3. Use Rights License Terms: ; License Terms: Office suites and Office Home & Student RT Commercial Use Rights Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: Office Web Apps Server 2013 (Office suites only) Notices: (Excel and Office Professional Plus); (Skype for Business),
License (refer to ) 3.2 Additional Software Exchange Management Tools 4. Software Assurance SA Benefits: Server Disaster Recovery: All Server editions Rights: N/A License Mobility: All editions (server licenses only) Migration Rights: (External Connector) Roaming Rights: N/A Self Hosting: All editions 4.1 Exchange Enterprise CAL with Services 2016 Supplemental Terms and Conditions Exchange Server Enterprise CAL with active SA coverage includes the rights to Data Loss Prevention and Exchange Online Protection. For customers Microsoft Business Agreements dated prior to October 2010 and Enrollments dated after July 2011, the Supplemental Terms for Online Services used with Software – Legacy Agreements section of Appendix A – Program Agreement Supplement Terms in the June 2015 Product List at apply to purchase and use of the Online Services included with Exchange Enterprise CAL with Services 2016. / / Project Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Project Server 2013 10/12 50 75 25 P A A A Project Server 2013 CAL (Device and User) 10/12 1 2 1 P A A A 2. Product Conditions Version: Project 2010 (4/10) Product Pool: Server Down Editions: N/A
Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: Project Server CAL (Project Online, Project Lite) True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License ; License Terms: N/A Additional Software: Yes Client Access Requirements: Yes External User Access Requirements: CAL Included Technologies: N/A Notices: N/A 3.1 Server Software Access Base Access License Project Server 2013 CAL Project Lite User SL Project Online User SL Project Pro for Office 365 User SL 3.2 Additional Software Software Development Kit 4. Software Assurance SA Benefits: Server Disaster Recovery: Project Server Rights: N/A License Mobility: Server licenses only Migration Rights: N/A Roaming Rights: N/A Self Hosting: N/A
/ / SharePoint Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Office Audit and Control Management Server 2013 4/13 50 75 25 P A A A SharePoint Server 2013 10/12 50 75 25 P A,AP,SP A A SharePoint Server 2013 Standard CAL (Device and User) 10/12 1 2 1 P A AO,ST SharePoint Server 2013 Enterprise CAL (Device and User) 10/12 1 2 1 P A,ID A AO,ST 2. Product Conditions Prior Version: SharePoint Server 2010 (4/10), no prior version for Microsoft Office Audit and Control Management Server Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): SharePoint Server Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License Terms: ; Additional Software: Yes
4. Software Assurance SA Benefits: Server Disaster Recovery: SharePoint Server and Office and Control Management Server Rights: N/A License Mobility: SharePoint Server and Office Audit and Control Management Server (server licenses only) Migration Rights: (SharePoint Server and SharePoint Server for Internet Sites) Roaming Rights: N/A Self Hosting: N/A / / Skype for Business Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Skype for Business Server 2015 5/15 50 75 25 P A A A Skype for Business Server 2015 Standard CAL (Device and User) 5/15 1 2 1 P A AO,ST Skype for Business Server 2015 Enterprise CAL (Device and User) 5/15 1 2 1 P A A AO,ST Skype for Business Server 2015 Plus CAL (Device and User) 5/15 1 2 1 P A, E A A,ST
2. Product Conditions Prior Version: Lync Server 2013 (10/12), Lync Server 2010 Standard and Enterprise (12/10) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License Terms: ; License N/A Additional Software: Yes Client Access Requirements: All editions External User Access Requirements: Licensed with Server Included Technologies: Windows Software Components Notices: 3.1 Server Software Access Base Access License Skype for Business Server 2015 Standard CAL Skype for Business Online Plan 1 User SL Skype for Business Online Plan 1 G User SL for Business Online Plan 2 User SL Skype for Business Online Plan 2A User SL for Business Online Plan 2G User SL CAL Equivalent License (refer to )
Application Server Role Web Conferencing Server Role 4. Software Assurance SA Benefits: Server Disaster Recovery: for Business Server Rights: N/A License Mobility: Server licenses only Migration Rights: Roaming Rights: N/A Self Hosting: N/A / / R Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES R Server 2016 for Hadoop on Red Hat 1/16 P A A A R Server 2016 for Red Hat Linux 1/16 P A A A R Server 2016 for SUSE Linux 1/16 P A A A R Server 2016 for Teradata DB 1/16 P A A A 2. Product Conditions Prior Version: N/A Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Appendix B Promotions: N/A Qualified User Exemption: Reduction Eligible: N/A
SQL Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES SQL Server 2014 Standard 4/14 15 23 8 P A,SP A A SQL Server 2014 Standard Core (2 pack Core License) 4/14 50 75 25 OF P A,SP A A SQL Server 2014 Enterprise 4/14 38 P A A A SQL Server 2014 Enterprise Core (2 pack Core License) 4/14 125 188 63 OF P A A A SQL Server 2014 Developer 4/14 1 SQL Server 2014 Business Intelligence 4/14 75 113 38 P A,SP A A SQL Server 2014 CAL 4/14 1 2 1 P A,AP,ID,SP A AO,ST SQL Server Parallel Data Warehouse 3/12 200 300 100 A,AP,SP A SQL Server 2012 Parallel Data Warehouse Developer 3/12 1 2. Product Conditions Prior Version: SQL Server 2012 (4/12) –All (except Parallel Data Warehouse), SQL Server 2008 R2 (6/08) – Parallel Data Warehouse Product Pool: Server – All editions (except Developer), Application – Developer Down Editions: Enterprise Core to Parallel Data Warehouse, Standard, Business Intelligence, Workgroup or Small Business or 2008 R2 Datacenter;
3. Use Rights License Terms: ; License Terms: All editions Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: SQL Server Technology, Windows Software Components Notices: , 3.1 Management License - System Center 2012 R2 Standard Server Management License System Center 2012 R2 Standard Management License 3.2 Management License - System Center 2012 R2 Datacenter Server Management License System Center 2012 R2 Datacenter Management License 3.3 SQL Server Technology Customer may run one Instance of any SQL Server database software included in the Product for the limited purpose of supporting that Product and any other Product that includes SQL Server database software. 4. Software Assurance SA Benefits: Server Disaster Recovery: All editions Rights: N/A License Mobility: All editions (License Mobility through SA only) Migration Rights: Roaming Rights: N/A Self Hosting: All editions 4.1 System Center Global Service Monitor Customers with active SA coverage for the Management Licenses may use System Center Global Service Monitor to monitor the web applications running on OSEs licensed with these Management Licenses. Use of this Online Service is subject to the OST. / /
System Center Client Management Suite 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES System Center 2012 R2 Client Management Suite per OSE (Client ML) 10/13 (1) 2 1 P A A AO,ST System Center 2012 R2 Client Management Suite per User (Client ML) 10/13 2 1 P A A 2. Product Conditions Prior Version: System Center 2012 Client Management Suite (3/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: System Center Client Management Promotion Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License Terms: ; License Terms: Yes Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: SQL Server Technology, Windows Software Components Notices: ,
Manager Client Management License (Client ML) (Student Only) 2. Product Conditions Prior Version: System Center 2012 Configuration Manager (3/12), System Center Configuration Manager Server 2007 R2 (9/08) Product Pool: Server Extended Term Eligible: N/A Down Editions: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License ; License Yes Additional Software: N/A Client Access Requirement: N/A External User Access Requirement: N/A Included Technologies: SQL Server Technology, Windows Software Components Notices: , 3.1 Management License Client Management License System Center 2012 R2 Configuration Manager (User or OSE) Management License Equivalent License (refer to ) Microsoft Intune User SL
Team Foundation Server 2015 with SQL Server 2014 Technology Visual Studio Team Foundation Server 2015 CAL (Device and User) 9/15 8 3 P A,AP,SP A A 2. Product Conditions Prior Version: Visual Studio Team Foundation Server 2013 (10/13) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: All Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): All Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License Terms: ; License Terms: All Additional Software: All Client Access Requirements: Yes External User Access Requirements: CALs Included Technologies: SQL Server Technology, Windows Software Components, Microsoft SharePoint Foundation 2013 Notices: N/A 3.1 Server Software Access Base Access License Visual Studio Team Visual Studio Team
Foundation Server 2015 CAL Services paid user 3.1.1 Additional Functionality Release Management Additive Access License Visual Studio Test Professional 2015 with MSDN Visual Studio Enterprise 2015 with MSDN MSDN Platforms 3.1.2 Additional Functionality Test Management Additive Access License Visual Studio Test Professional 2015 with MSDN Visual Studio Enterprise 2015 with MSDN MSDN Platforms Visual Studio Team Services Test Manager Extension 3.2 Not Requiring CALs The following uses do not require CALs; view, edit, or enter work items; access Team Foundation Server Reporting; accessing Visual Studio Online via a Team Foundation Server 2015 Proxy; providing approvals to stages as part of the Release Management pipeline; and accessing Visual Studio Team Foundation Server through a pooled connection from another integrated application or service. 3.3 SQL Server Technology Customer may run one Instance of any SQL Server database software included in the Product for the limited purpose of supporting that Product and any other Product that includes SQL Server database software. 3.4 GNU Lesser General Public Licensed libraries Licensed User may reverse engineer, decompile or disassemble the Visual Studio Team Foundation Server software, or otherwise attempt to derive the source code for the Visual Studio Team Foundation Server software solely to the extent required to debug changes to any libraries licensed under the GNU Lesser General Public License that may be included with and linked to by the software. 3.5 Visual Studio Team Foundation Server Build Services If Customer has one or more Licensed Users of Visual Studio Enterprise with MSDN, or Visual Studio Professional with MSDN, then Customer may also install the Visual Studio software and permit access and use of it as part of Team Foundation Server 2015 Build Services by Customer’s Licensed Users and Licensed Devices of Team Foundation Server 2015. 3.6 Additional Software Visual Studio Team Foundation Build Services Visual Studio Team Foundation Server Project Server Extensions Visual Studio Team Foundation Server SharePoint Extensions
(Per Device) Windows 10 Mobile Enterprise (Per Device) 12/15 1 Windows 8.1 Enterprise Sideloading (Per Device) 11/13 1 OL Windows SA Per User (SL) 12/14 2 E A Windows Virtual Desktop Access (Per Device SL) 7/07 2(1) P A,EP,PP A A Windows Virtual Desktop Access Per User (SL) 12/14 2 E Windows Embedded 8 Standard Enterprise Kit (100 Pack) 10/13 2 OL 2. Product Conditions Prior Version: Windows 8.1 (3/14), Windows Embedded 8.1 Industry (4/14) Product Pool: System Down Editions: Enterprise to Pro Extended Term Eligible: N/A Prerequisite: All licenses (except Virtual Desktop Access) Prerequisite (SA): , Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: Windows SA Per User Add-on Reduction Eligible (SCE): N/A Transition Eligible: Windows Pro (Virtual Desktop Access) True-Up Eligible: N/A UTD Discount: Student Use Benefit:
Embedded Systems Windows 7 Ultimate for Embedded Systems X X X X Windows Embedded 8/8.1 Pro X X X X Windows Embedded 8/8.1 Industry Pro X X X X 1Includes to 32-bit and 64-bit operating systems. 2Also applicable to Qualified Devices acquired through merger or acquisition 3Column is also used to denote acceptable qualifying OS for a user’s primary device when a user is licensed with Windows SA per User. 4Does not apply to Academic, Charity, and OV-CW. 5N, K, and KN are specialized editions available for certain markets. 2.1.2 Use Restricted Qualifying Operating Systems (OS) Chart If the upgrade software is installed on devices running any of the qualifying OS listed below (the “Conditional Qualifying OS’s”), use restrictions apply and are detailed below the table in the Use Rights section. The use restrictions persist on devices licensed with Windows Software Assurance or Windows VDA withstanding any language in this document to the contrary. Qualifying Operating Systems New Enterprise Agreement (EA)/Open Company Wide Existing Enterprise Agreement (EA)/Open Value Company Wide Microsoft Products and Services Agreement (MPSA)/Select Plus/Open3 Academic and Charity Windows 10 IoT Enterprise for Retail or Thin Clients X X X Windows Embedded 8 and 8.1 Industry Retail X X X Windows Embedded POSReady 7 Pro X X X Windows Embedded for Point of Service X X X Windows Embedded POSReady 2009 X X X Windows Embedded POSReady 7 X X X
and User) Windows Small Business Server 2011 CAL Suite (20 client) (Device and User) 1/11 25 OF Windows Small Business Server 2011 Premium Add-on CAL Suite (1 client) (Device and User) 1/11 1 Windows Business Server 2011 Premium Add-on CAL Suite (5 client) (Device and User) 1/11 5 OF Windows Small Business Server 2011 Premium Add-on CAL Suite (20 client) (Device and User) 1/11 25 OF 2. Product Conditions Prior Version: Windows Small Business Server 2008 (10/08) Product Pool: Server Down Editions: N/A
Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A UTD Discount: N/A Student Use Benefit: N/A 3. Use Rights License Terms: License Terms: N/A Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A 4. Software Assurance SA Benefits: Server Disaster Recovery: N/A Rights: N/A License Mobility: N/A Migration Rights: Roaming Rights: N/A Self Hosting: N/A / /
Microsoft Azure Support (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Azure Active Standard Support A A Azure Active Professional Direct Support A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A Student Use Benefit: N/A 2.1 Microsoft Azure Support Offerings Details about support offerings for Microsoft Azure are available at . Microsoft Site Recovery (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Azure Site Recovery (to Customer Owned Site) 1 A A 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All
Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: All Reduction Eligible (SCE): All Transition Eligible: N/A True-Up Eligible: N/A Student Use Benefit: N/A 2.1 Initial Quantity Each order of Azure Site Recovery as a Microsoft Azure Services Plan includes the purchase of an Initial Quantity. Customer usage that exceeds the Initial Quantity will be billed at Consumption Rates. Monetary Commitment may be used to pay for usage that exceeds the Initial Quantity. / / Enterprise Mobility (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Enterprise Mobility Suite (User SL) 1 OF P EO A A,ST Enterprise Mobility Suite Add On (User SL) 1 OF P EO A A,ST Enterprise Mobility Suite From SA (User SL) EO 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: All Student Use Benefit: Yes 2.1 Add-on User SL Purchase Eligibility Customers must have an active Enterprise Enrollment with active SA for the corresponding Qualifying License(s). The Qualifying License(s) may be user-based or device-based. Customers with a pre-2010 version of the MBSA must sign the Online Services Supplemental Terms and Conditions.
/ / Microsoft MultiFactor Authentication (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES MultiFactor Authentication 1 P A A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): All Transition Eligible: N/A True-Up Eligible: All Student Use Benefit: N/A Enterprise Cloud Suite 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Enterprise Cloud Suite (User SL) UC EO,UC Enterprise Suite Add On (User SL) EO,UC Enterprise Suite From SA (User SL) EO,UC Lync Voice Add-on for Enterprise Cloud Suite (User SL) A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A
Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: All (except Enterprise Cloud Suite From SA) Student Use Benefit: N/A 2.1 Add-on User SLs and From SA User SLs To acquire an Enterprise Suite Add-On User SL or an Enterprise Cloud Suite From SA User SL customer must satisfy the eligibility and License assignment requirements for each component of the Enterprise Cloud Suite. The components are: Windows SA per User, Enterprise Mobility Suite, and Office 365 Enterprise E3. Refer to Enterprise Cloud Suite Add-on User SLs and Enterprise Cloud Suite From SA User SLs sub-sections in the Additional Information sections for the components of Enterprise Cloud Suite for information. 2.2 Transitions to From SA User SLs When transitioning to From SA User SLs, Customer may not purchase more From SA User SLs than the number of Qualified Desktops. As a one-time exception, at the time of transition, Customer may purchase a greater number of From SA User SLs, but only if (1) Customer purchases From SA User SL for each of the users of its Qualified Desktops, and (2) Customer must add devices as necessary to comply with the Primary use requirements in the Windows Desktop Operating System section 4.4.1. 2.3 SA Benefits for Enterprise Cloud Suite From SA User SLs Enterprise Cloud Suite From SA User SLs provide the same SA Benefits as the From SA components of the Enterprise Cloud Suite From SA User SL (Office 365 E3 From SA, Enterprise Mobility Suite From SA, and Windows 8.1 Enterprise Upgrade and SA Per User (from SA)). 2.4 United States Government Community Cloud Service For Office 365 Government suites identified as UC, refer to the program availability table for each suite component to find which components are UC services. / / Microsoft Intune 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Intune (User SL) 1 OF P EO A A,ST Microsoft Intune Add-on (User SL) 1 OF P A A A,ST Microsoft Intune USL Storage 1 GB 1 A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All
Professional Add-on to Office 365 for SA (User SL) Microsoft Dynamics CRM Online Professional for SA (User SL) 1 A,UC A,ST Microsoft Dynamics CRM Online Professional Direct Support 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Enterprise (User SL) 1 A A,ST Microsoft Dynamics CRM Online Enterprise for SA (User SL) A A,ST Microsoft Dynamics CRM Online Enhanced Support 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Additional Production Instance (Add-on SL) 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Additional Instance (Add-on SL) 1 OF P A,UC A A,ST Microsoft Dynamics CRM Online Additional Storage (Add-on SL) 1 OF P A,UC A A,ST Microsoft Dynamics Employee Self Service (User SL) 1 A,UC
2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: Microsoft Dynamics CRM Online Professional Add-on to Office 365, Microsoft Dynamics CRM Online Professional Add-on to Office 365 for SA Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Transition Eligible: Essential, Basic, Professional True-Up Eligible: All Student Use Benefit: N/A 2.1 Add-on User SLs Qualifying Licenses Qualifying License(s) Add-on User SL Microsoft Dynamics CRM Essential CAL Dynamics CRM Online Essentials for SA User SL Microsoft Dynamics CRM Basic CAL, or Microsoft Dynamics CRM Basic Additive CAL Dynamics CRM Online Basic for SA User SL Microsoft Dynamics CRM Professional CAL, or Microsoft Dynamics CRM Professional Additive CAL Dynamics CRM Online Professional for SA User SL Dynamics CRM Online Enterprise for SA User SL 1With active SA 2.2 Campus and School Agreement Subscription Licenses for Microsoft Dynamics CRM Online sold CA/SA may be acquired on an Institution wide or non-Institution wide basis.
2.3 Microsoft Dynamics CRM Online Professional for Government Microsoft Social Engagement and Microsoft Dynamics Marketing Sales Collaboration are not available in Microsoft Dynamics CRM Online Professional for Government. 2.4 Microsoft Dynamics CRM Online Support Offerings Details about support offerings for Microsoft Dynamics CRM Online are available at . / / Microsoft Dynamics Marketing 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics Marketing Enterprise (User SL) 1 A A,ST Microsoft Dynamics Marketing Extra Messages (Add-on SL) 1 A A,ST Microsoft Dynamics Marketing Enterprise Extra Storage (Add-on SL) 1 A A,ST Microsoft Dynamics Marketing Enhanced Support 1 A A,ST Microsoft Dynamics Marketing Professional Direct Support 1 A A,ST Microsoft Dynamics Marketing Sales Collaboration 1 A A,ST Microsoft Dynamics Marketing SMS Credit (Add-on SL) 1 A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A
Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Transition Eligible: All True-Up Eligible: N/A Student Use Benefit: N/A 2.1 Microsoft Dynamics Marketing Support Offerings Details support offerings for Microsoft Dynamics Marketing are available at . / / Microsoft Social Engagement 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Social Engagement Professional (User SL) A A,ST Microsoft Social Engagement Professional Add-on (User SL) A A,ST Microsoft Social Engagement Additional Posts SL) OF P A A A,ST Microsoft Social Engagement Enhanced Support 1 A A,ST Microsoft Social Engagement Professional Direct Support 1 A A,ST Microsoft Social Engagement Enterprise (User SL) A A,ST
2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Transition Eligible: All True-Up Eligible: N/A Student Use Benefit: N/A 2.1 Add-on User SLs Qualifying Licenses Qualifying License Add-on User SL Microsoft Dynamics CRM Professional CAL1 Microsoft Social Engagement Professional Add-on Microsoft Social Engagement Professional Additional Posts Microsoft Social Engagement Professional Education Additional Posts 1Each Qualifying License must have active SA 2.2 Microsoft Social Engagement Support Offerings Details support offerings for Microsoft Social Engagement are available at . / / Parature, from Microsoft 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Parature Enterprise (User SL) 1 A A,ST Parature Additional Records (Add-on SL) 1 A A,ST Parature Additional Page Views (Add-on SL) 1 A A,ST
Parature Additional Departments (Add-on SL) 1 A A,ST Parature Additional File Storage (Add-on SL) 1 A A,ST Parature Enhanced Support 1 A A,ST Parature Professional Direct Support 1 A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Transition Eligible: All True-Up Eligible: N/A Student Use Benefit: N/A 2.1 Parature Support Offerings Details about support offerings for Parature are available at . / / Office 365 Services Office 365 Applications 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Business OF P A Office 365 ProPlus (User SL) OF P E A EO,ST Office 365 ProPlus From SA (User SL) E
Office 365 Suites 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Business Essentials OF P A Office 365 Business Premium OF P A Office 365 Education (User SL) 1 A AO,ST Office 365 Enterprise E1 (User SL) 1 OF UC EO, P EO,UC Office 365 Enterprise E1 From SA (User SL) EO,UC Office 365 Enterprise E3 (User SL) 1 OF UC EO, P EO,UC Office 365 Enterprise E3 From SA (User SL) EO,UC Office 365 Enterprise E4 (User SL) 1 OF UC EO, P EO,UC Office 365 Enterprise E4 From SA (User SL) EO,UC Office 365 Enterprise E5 (User SL) 1 OF EO, P EO Office 365 Enterprise E5 From SA (User SL) EO Office 365 Enterprise E1, E3Add-on (User SL) 1 UC OW EO,UC Office 365 Enterprise E4 (User SL) 1 UC EO,UC Office 365 Enterprise E5 OW EO
2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: All True-Up Eligible: N/A Student Use Benefit: N/A / / Office 365 Advanced eDiscovery 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Advanced eDiscovery(User SL) OF P A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: All True-Up Eligible: N/A Student Use Benefit: N/A / / Exchange Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Exchange Online Plan 1 (User SL) OF UC P A,UC A
Exchange Online Plan 1 Add-on (User SL) OF UC P A,UC A Exchange Online Plan 1A for Alumni (User SL) A Exchange Online Plan 2 (User SL) 1 OF UC P A,UC A A,ST Exchange Online (User SL) UC A,UC Exchange Online Archiving for Exchange Online (User SL) 1 OF UC P A,UC A A,ST Exchange Online Archiving for Exchange Server (User SL) 1 OF UC P A,UC A A,ST Exchange Online Protection (User SL) OF P A A A Advanced Threat Protection (User SL) OF P A A,ST A,ST Import Service for Office 365 A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All (except Encryption) Migration Rights: (Exchange Hosted Archive) Prerequisite: N/A Promotions: N/A Qualified User Exemption: K only Reduction Eligible: All Reduction Eligible (SCE): N/A
/ / Project Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Project Online (User SL) 1 OF P A A A,ST Project Lite (User SL) 1 OF P A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Transition Eligible: All True-Up Eligible: All Student Use Benefit: N/A / / SharePoint Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES SharePoint Online Plan 1 (User SL) 1 OF UC P A,UC SharePoint Online Plan 1 Add-on (User SL) A SharePoint Online Plan 2 (User SL) 1 OF UC P A,UC Office 365 Extra File Storage 1 1 OF UC P A,UC A A,ST
higher) Transactions Monthly Subscription Bing Maps Known Per User Monthly Subscription 1 OF P A Bing Maps Known 5K User Monthly Subscription 200 OF P A Bing Maps Light Known 500 User Monthly Subscription OF P A Bing Maps Known 5K User Monthly Subscription 125 OF P A Bing Maps Asset Management for Windows Europe or North America 1 OF P A Bing Maps Management for Windows Platform Fee Monthly Subscription 25 OF P A Bing Maps Public Website Usage 100K Transaction Monthly Subscription 50 OF P A Bing Maps Public Website Usage 500K (and higher) Transactions Monthly Subscription 200 OF P A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A
Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A Student Use Benefit: N/A 2.1 Billable Transactions Each Bing Maps Public Website Usage Add-on SL and Bing Maps Internal Website Usage Add-on SL entitles the Customer to the number of Billable Transactions specified in the Product name. On the enrollment expiration date, all purchased and unused Billable Transactions are forfeited. 2.2 Bing Maps Platinum Add-on SL The Bing Maps Platinum Add-on SL, can be purchased only once per enrollment, and has a usage cap of 400 million Billable Transactions per year. Customers who exceed this cap must purchase additional Billable Transactions. / / Microsoft Learning 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Learning Library 1 A A A Microsoft Learning Imagine Academy 75 OL A A Microsoft Learning MCP 1 Exam Vouchers (Services SL) 1 A A A Microsoft Learning MCP 30 Exam Vouchers (User SL) 75 OL A A Microsoft Learning MTA 250 Exam Site License (Services SL) 125 A A Microsoft Learning MOS 500 Exam Site License 125 A A
Power BI Pro 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES BI Pro 1 OF P A Power BI Pro A 1 OF A A,ST 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: All True-Up Eligible: N/A Student Use Benefit: N/A / / System Center Endpoint Protection 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES System Center 2012 R2 Endpoint Protection (Device and User SL) 1 P A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: N/A True-Up Eligible: N/A Student Use Benefit: N/A
2.1 Country Restrictions Customer may not download System Center Endpoint Protection (current branch) for use or distribution in the People’s Republic of / / Yammer Enterprise 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Yammer Enterprise 1 OF P A 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: Yes Reduction Eligible: N/A Reduction Eligible (SCE): N/A Transition Eligible: Yes True-Up Eligible: N/A Student Use Benefit: N/A / /
Resolution Phone Support Contacts # of Authorized Web Support Contacts NA 1 2 3 8 16 Service Level for Software Assurance Customers Estimated response times by severity level and Customer's responsibilities are defined in the following table: Severity Situation Microsoft’s Expected Response Customer’s Expected Response A. Submission via Critical business impact: Customer’s business has significant loss or degradation of services 1st call response in 2 hours or less based on support offering Microsoft Resources at Customer site as required. Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 Rapid access and response from change control authority Management notification B. Submission via Moderate business impact: Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner. 1st call response in 4 hours or less based on support offering Effort during Business Hours only Allocation of appropriate resources to sustain Business Hours continuous effort Access and response from change control authority within 4 Business C. Submission via phone or web Minimum business impact: Customer’s business is substantially functioning with minor or no impediments of services. 1st response in one business day or less based on support offering Effort during Business Hours only Accurate contact information on case owner Responsive within one business day. 1 Contact Microsoft representative for local business hours. 2 Microsoft may need to downgrade the severity level if Customer is not able to provide adequate resources or responses to enable Microsoft to continue with problem resolution efforts. Conversion of Software Assurance 24x7 Problem Resolution Support Incidents to Premier Support Services Customers may convert SA 24x7 Problem Resolution Support Incidents (SA PRS Incidents, or “SAB”) to Premier Problem Resolution Support (PRS) hours or Dedicated Support Engineer (DSE) hours (applicable for reactive support activities only).
Enterprise CAL Suite Exchange Server Standard Exchange Server Enterprise Forefront TMG Standard Forefront TMG Enterprise Internet Security & Acceleration (ISA) Standard Server Internet Security & Acceleration (ISA) Enterprise Server Microsoft Dynamics CRM Workgroup Server Microsoft Dynamics CRM Server Office Standard Office Professional Plus Professional Desktop Enterprise Desktop Professional Desktop with Microsoft Desktop Optimization Pack Enterprise Desktop with Microsoft Desktop Optimization Pack Project Standard Project Professional SQL Parallel Data Warehouse Core SQL Server Enterprise Core SQL Server Standard Core SQL Server Enterprise Core SQL Server Standard SQL Server Business Intelligence System Center Standard System Center Datacenter Visio Standard Visio Professional Visual Studio Professional with MSDN Visual Studio Enterprise with MSDN Visual Studio Test Professional with MSDN Visual Studio Enterprise with MSDN Windows Server Standard Windows Server Datacenter Servers – Disaster Recovery Rights For each Instance of eligible server software Customer runs in a Physical OSE or Virtual OSE on a Licensed Server, it may temporarily run a backup Instance in a Physical OSE or Virtual OSE on either, another one of its Servers dedicated to disaster recovery, or, for Instances of eligible software
Appendix C – Professional Services The Professional Services available through Microsoft Volume Licensing are described below. Microsoft Premier Support Offerings Area1 Premier Core Premier Foundation Premier Standard Premier Plus Support Account Management X X X X Account Profiling & Reporting Monthly Monthly Monthly Monthly Support Assistance (Hours annually allocated) Up to 10 hours Up to 10 hours +1 Health +1 Workshop Up to 120 hours Up to 160 hours Problem Resolution Support (PRS) (annually allocated) Up to 40 hours Up to Up to 80 hours Up to 140 hours 24X7 Critical Situation Escalation Management (Severity Level 1) X X X X Rapid Onsite Support X X X X Proactive Information Services X X X X Microsoft Premier Online X X X X Add-on Hours Packs of 20 Packs 20 of 20 of 20 1 Business Hours are defined locally. Severity Situation Microsoft's Expected Response Customer's Expected Response 1. Submission via only Catastrophic business impact: Complete loss of a core (mission critical) business process and work cannot reasonably continue Needs immediate attention 1st call response in 1 hour or less Microsoft’s Resources at customer site as soon as possible. Continuous effort on a 24x7 basis Rapid Escalation Notification of Customer Senior executives Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 Rapid access and response from change
within Microsoft to Product teams Notification of Microsoft’s Senior Executives control authority A. Submission via phone only Critical business impact: Significant loss or degradation of services Needs attention within 1hour 1st call response in 1 hour or less Microsoft’s Resources at Customer site as required. Continuous effort on a 24x7 basis Notification of Microsoft’s Senior Managers Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 Rapid access and response from change control authority Management notification B. Submission via phone or web Moderate business impact: Moderate loss or degradation of services but work can reasonably continue in an impaired manner. Needs attention within 2 Business Hours1 1st call response in 2 hours or less Effort during Business Hours1 only Allocation of appropriate resources to sustain Business Hours1 continuous effort Access and response from change control authority within 4 Business Hours1 C. Submission via phone or web Minimum business impact: Substantially functioning with or no impediments of services. Needs attention within 4 Business Hours1 1st call response in 4 hours or less Effort during Business Hours1 only Accurate contact information on case owner Responsive within 24 hours 1Business are defined locally. 2Microsoft may need to downgrade the severity level if Customer is not able to provide adequate resources or responses to enable Microsoft to continue with problem resolution efforts.