Below are recent additions, deletions and other changes to the Product Terms. Also listed below, are clarifications of Microsoft policy in response to common customer questions. Additions Deletions Windows 10 Enterprise E3 Per User Windows 10 Enterprise Software Assurance Per User Windows 10 Enterprise E3 Per User From SA Windows 10 Enterprise Software Assurance Per User From SA Windows 10 Enterprise E3 Per User Add-on (to E3 per device) Windows SA Per User Windows 10 Enterprise E3 and LTSB Upgrade Project Online with Project Pro for Office 365 Windows 10 Enterprise E5 Per User Project Online with Project Pro for Office 365 From SA Windows 10 Enterprise E5 Per User From SA Project Pro for Office 365 Windows 10 Enterprise E5 Per User Add-on (to E3 per device) Project Pro for Office 365 From SA Windows 10 Enterprise E5 Per Device Windows 10 Enterprise E5 Per Device (to E3 per device) Windows 10 Education E5
Software Advanced Threat Analytics 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Advanced Threat Analytics 2016 Client Management License per OSE 8/15 2 1 P A A A,ST Advanced Threat Analytics 2016 Client Management License per User 8/15 2 1 P A A 2. Product Conditions Prior Version: N/A Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 2.1 Country Restrictions Customer may not download Advanced Threat Analytics 2016 for use or distribution in the People's Republic of China. 3. Use Rights License Terms: ; License Yes Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: Windows Software Components Notices:
2013 R2 Standard Edition BizTalk Server 2013 R2 Standard Edition IDC 6/14 2. Product Conditions Version: BizTalk Server 2013 (3/13) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): All (except Branch IDC) Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License ; - All (except Developer), - Developer License Terms: Branch and Standard Additional Software: All editions (except Developer) Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: Windows Software Components and Office web apps - All (except Developer) Notices: 3.1 BizTalk Server 2013 R2 Branch and Standard Edition Customer may not use the server software on a Server that is part of a networked cluster or in an OSE that is part of a networked cluster of OSEs on the same Server. 3.2 BizTalk Server 2013 R2 Branch Edition Customer may Run Instances of the software on Licensed Servers only at the endpoint of its internal network (or edge of its organization) to connect business events or transactions with activities processed at that endpoint; provided, the Licensed Server may not: act as the central node in a “hub and spoke” networking model, centralize enterprise-wide communications with other Servers or devices; or automate business processes across divisions, business units, or branch offices.
A CAL Suite Bridge is an Enterprise Product, and may only be licensed in conjunction with its qualifying Online Service to satisfy the Organization Wide requirement of either that CAL Suite Bridge or its parent CAL Suite. CAL Bridge Parent CAL Suite Qualifying Online Services Core CAL Bridge for Office 365* Core CAL Suite Office 365 Enterprise E1, or Office 365 Enterprise E3, or Office 365 Enterprise E5 Core CAL Suite Bridge for Office 365 and Microsoft Intune Core CAL Office 365 Enterprise E1 and Microsoft Intune, or Office 365 Enterprise E3 and Microsoft Intune, or Office 365 Enterprise E5 and Microsoft Intune Core CAL Suite Bridge for Microsoft Intune Core CAL Suite Microsoft Intune Core CAL Suite Bridge for Enterprise Mobility Suite* Core CAL Suite Enterprise Mobility Suite Enterprise CAL Suite Bridge for Office 365* Enterprise CAL Suite Office 365 Enterprise E3, or Office 365 Enterprise E5 Enterprise CAL Suite Bridge for Office 365 and Microsoft Intune Enterprise CAL Suite Office 365 Enterprise E3 and Microsoft Intune, or Office 365 Enterprise E5 and Microsoft Intune Enterprise CAL Suite Bridge for Microsoft Intune Enterprise CAL Suite Microsoft Intune Enterprise CAL Suite Bridge for Enterprise CAL Suite Enterprise Mobility Suite
4.4 Software Assurance Rights and Benefits for Subscription Licenses Any Subscription License Customer acquires under a Server and Cloud Enrollment grants the same SA rights and benefits as Licenses with SA coverage during the term of the subscription. / / Forefront 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Forefront Identity Manager 2010 R2 - Windows Live Edition 5/12 25 38 13 A A 2. Product Conditions Prior Version: Forefront Identity Manager 2010 - Windows Live Edition (4/10) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 2.1 Forefront Identity Manager 2010 – Windows Live Edition Forefront Identity Manager 2010 – Windows Live Edition is the next version for Identity Lifecycle Manager 2007 – Windows Live Edition. 3. Use Rights License ; License All editions Additional Software: Yes Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: N/A Notices: N/A
(Device and User) Microsoft Dynamics AX 2012 R3 Task CAL (Device and User) 5/14 (1) A A Microsoft Dynamics AX 2012 R3 Task Additive CAL (Device and User) 5/14 (1) A A Microsoft Dynamics AX 2012 R3 Functional CAL (Device and User) 5/14 (15) A A Microsoft Dynamics AX 2012 R3 Functional Additive CAL (Device and User) 5/14 (10) A A Microsoft Dynamics AX 2012 R3 Enterprise CAL (Device and User) 5/14 (50) A A Microsoft Dynamics AX 2012 R3 Enterprise Additive CAL (Device and User) 5/14 (25) A A 2. Product Conditions Prior Version: Microsoft Dynamics AX 2012 R2 (12/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA):
Additive CAL (Device and User) Microsoft Dynamics CRM 2016 Professional CAL (Device and User) 12/15 (10) 15 5 OM P A A A,ST Microsoft Dynamics CRM 2016 Professional Additive CAL (Device and User) 12/15 (5) 8 3 OM P A A A,ST 2. Product Conditions Prior Version: Microsoft Dynamics CRM 2015 (12/14), Microsoft Dynamics CRM 2013 (10/13) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License ; , - Workgroup Server only License Terms: All editions Additional Software: All editions Client Access Requirements: All editions (except Workgroup) External User Access Requirements: Licensed with Server, except for Customer’s or its Affiliates’ contractors or agents; CALs required for access through Included Technologies: N/A
Outlook 2016 10/15 1 2 1 P PowerPoint 2016 10/15 1 2 1 P Project Standard 2016 10/15 2 4 2 P A Project Professional 2016 10/15 4(1) 6 2 P A A A,AO,ST Publisher 2016 10/15 1 2 1 P Skype for Business 2016 10/15 1 2 1 P A A A,AO,ST Visio 2016 Standard 10/15 1 2 1 P A Visio 2016 Professional 10/15 2(1) 3 1 P A Word 2016 10/15 1 2 1 P Work at Home for Office Standard 2016 10/15 2 A Work at Home for Office Professional Plus 2016 10/15 2 A 2. Product Conditions Prior Version: Office 2013 and Office 2013 Applications (10/12), Lync 2013 (10/12) Product Pool: Application Down Editions: N/A Extended Term Eligible: N/A Prerequisite: Work at Home Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: Office Professional Plus 2.1 Project Professional 2016 Customers who license Project Professional 2016 are deemed to have one Project Server 2016 Device CAL for each Project Professional 2016 License. The right to access Project Server 2016 under that CAL will expire when the corresponding Project Professional 2016 License expires.
Office Servers Exchange Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Exchange Server Enterprise 2016 10/15 50 75 25 P A A A Exchange Server Enterprise 2016 CAL (Device and User) 10/15 1 2 1 P A A AO,ST Exchange Server Standard 2016 10/15 10 15 5 P A A A Exchange Server Standard 2016 CAL (Device and User) 10/1 1 2 1 P A AO,ST 2. Product Conditions Prior Version: Exchange Server 2013 (10/12) Product Pool: Server Down Editions: Enterprise to Standard Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: N/A Additional Software: All editions Client Access Requirements: All editions External User Access Requirements: Licensed with Server (access Included Technologies: N/A
Self Hosting: All editions 4.1 Exchange Enterprise CAL with Services 2016 Supplemental and Conditions Exchange Server Enterprise CAL with active SA coverage includes the rights to Data Loss Prevention and Exchange Online Protection. For customers under Microsoft Business Agreements dated prior to October 2010 and Enrollments dated after July 2011, the Supplemental Terms for Online Services used with Software – Legacy Agreements section of Appendix A – Program Agreement Supplement Terms in the June 2015 Product List at apply to purchase and use of the Online Services included with Exchange Enterprise CAL with Services 2016. / / Project Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Project Server 2016 5/16 50 75 25 P A A A Project Server 2016 CAL (Device and User) 5/16 1 2 1 P A A A 2. Product Conditions Prior Version: Project 2013 (10/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License ; License Terms: N/A Additional Software: Yes
Client Access Requirements: Yes External User Access Requirements: CAL Included Technologies: N/A Notices: N/A 3.1 Server Software Access Base Access License Project Server 2016 CAL Project Online Essentials User SL Project Online Professional User SL Project Online Premium User SL 3.2 Additional Software Software Development Kit 4. Software Assurance SA Benefits: Server Disaster Recovery: Project Server Rights: N/A License Mobility: Server licenses only Migration Rights: N/A Roaming Rights: N/A Self Hosting: N/A / / SharePoint Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Office Audit and Control Management Server 2013 4/13 50 75 25 P A A A SharePoint Server 2016 5/16 50 75 25 P A,SP A A SharePoint Server 2016 Standard CAL (Device and User) 5/16 1 2 1 P A AO,ST SharePoint Server 2016 5/16 1 2 1 P A A AO,ST
Enterprise CAL (Device and User) 2. Product Conditions Prior Version: SharePoint Server 2013 (10/12), no prior version for Microsoft Office Audit and Control Management Server Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): SharePoint Server Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: Yes Additional Software: Yes Client Access Requirements: Yes External User Access Requirements: Licensed with Server Included Technologies: N/A Notices: N/A 3.1 Microsoft Audit and Control Management Server 2013 Server Software Access Base Access License SharePoint Server 2013 Standard CAL and SharePoint Server 2013 Enterprise CAL SharePoint Online Plan 2 User SL
Plan 2A User SL Online Plan 2G User SL Live Meeting Standard User SL Live Meeting Professional User SL CAL Equivalent License (refer to ) 3.1.2 Additional Functionality Associated with Skype for Business Server Plus CAL Voice Telephony and Call Management Additive Access License for Business Server 2015 Plus CAL CAL Equivalent License (refer to ) Skype for Business Online Cloud PBX User SL Skype for Business Plus CAL User SL 3.2 Additional Software Administrative Archiving and Monitoring Server Role Audio/Video Conferencing Server Role Autodiscovery Service Role Central Management Server Role Director Role Edge Server Role for Business Web App Server Role Mediation Server Role Microsoft Lync Edition Microsoft Skype for Business Server 2015 Control Panel Microsoft Lync Server 2013 Group Chat Administration Tool Microsoft Lync Web App Mobility Service Role PowerShell Snap-in Reach Application Sharing Server Role Persistent Chat Server Role Survivable Branch Appliance Role Topology Builder Unified Communications Application Server Role Video Interop Server Role Web Conferencing Server Role 4. Software Assurance SA Benefits: Server Disaster Recovery: Skype for Business Server Rights: N/A
License Mobility: Server licenses only Migration Rights: Roaming Rights: N/A Self Hosting: N/A / / R Server 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES R Server 2016 for Hadoop 1/16 P A A A R Server 2016 for Linux 1/16 P A A A R Server 2016 for Teradata DB 1/16 P A A A 2. Product Conditions Prior Version: N/A Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Appendix B Promotions: N/A Qualified User Exemption: Per Core Products only Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; – Linux editions, – Hadoop and Teradata DB editions License Terms: Specialty Server editions Additional Software: N/A
2. Product Conditions Prior Version: SQL Server 2014 (4/14) Product Pool: Server – All editions Down Editions: Enterprise Core to Standard, Business Intelligence, Workgroup or Small Business or 2008 R2 Datacenter; Standard to Workgroup or Small Business Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: Per Core Products only Reduction Eligible: N/A Reduction Eligible (SCE): All editions Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 2.1 SQL Server 2016 Enterprise New Server Licenses for SQL Server 2016 Enterprise (Server/CAL) are not available. Existing SA customers upgrading to the 2016 version should to the for their License Terms. 2.2 SQL Server Parallel Data Warehouse SQL Server Parallel Data Warehouse is a deployment option for SQL Server 2016 Enterprise customers. Customers are eligible to use only the software builds made available during the term of their SA coverage. 2.3 SQL Server Parallel Data Warehouse Optional Build without Oracle Java Customers may acquire a build of the product with Oracle Java or, upon request, without Oracle Java. For more information refer to . 3. Use Rights License Terms: ; – Standard, – Standard Core and Enterprise Core License Terms: All editions Additional Software: All editions Client Access Requirements: Server/CAL editions only External User Access Requirements: CALs (Server/CAL editions only) Included Technologies: Windows Software Components Notices: N/A
Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License ; License Terms: All editions Additional Software: N/A Client Access Requirements: N/A External User Access Requirements: N/A Included Technologies: SQL Server Technology, Windows Software Components Notices: , 3.1 Management License - System Center 2012 R2 Standard Server Management License System Center 2012 R2 Standard Management License 3.2 Management License - System Center 2012 R2 Datacenter Server Management License System Center 2012 R2 Datacenter Management License 3.3 SQL Server Technology Customer may run any number of Instances of any SQL Server database software included in the Product in one OSE for the limited purpose of supporting that Product and any other Product that includes SQL Server database software. 4. Software Assurance SA Benefits: Server Disaster Recovery: All editions Rights: N/A License Mobility: All editions (License Mobility Migration Rights: Roaming Rights: N/A
through SA only) Self Hosting: All editions 4.1 System Center Global Service Monitor Customers with active SA coverage for the Management Licenses may use System Center Global Service Monitor to monitor the web applications running on OSEs licensed with Management Licenses. Use of this Online Service is subject to the OST. / / System Center Client Management Suite 1. Program Availability Products DA L L/SA SA OL S/S+ MPSA OV/OVS EA/EAS EES System Center 2012 R2 Client Management Suite per OSE (Client ML) 10/13 (1) 2 1 P A A AO,ST System Center 2012 R2 Client Management Suite per User (Client ML) 10/13 2 1 P A A 2. Product Conditions Prior Version: System Center 2012 Client Management Suite (3/12) Product Pool: Server Down Editions: N/A Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): Promotions: System Center Client Management Suite Promotion Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A
System Center 2012 R2 Configuration Manager Client Management License per User 10/13 2 1 P A System Center 2012 R2 Configuration Manager Client Management License (Client ML) (Student Only) 10/13 2 1 2. Product Conditions Prior Version: System Center 2012 Configuration Manager (3/12), System Center Configuration Manager Server 2007 R2 (9/08) Product Pool: Server Extended Term Eligible: N/A Down Editions: N/A Prerequisite: N/A Prerequisite (SA): Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License Terms: Yes Additional Software: N/A Client Access Requirement: N/A External User Access Requirement: N/A Included Technologies: SQL Server Technology, Windows Software Components Notices: ,
Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): All Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License Terms: ; License All Additional Software: All Client Access Requirements: Yes External User Access Requirements: CALs Included Technologies: SQL Server Technology, Windows Software Components, Microsoft SharePoint Foundation 2013 Notices: N/A 3.1 Server Software Access Base Access License Visual Studio Team Foundation Server 2015 CAL Visual Studio Team Services paid user 3.1.1 Additional Functionality Release Management Additive Access License Visual Studio Test Professional 2015 with MSDN Visual Studio Enterprise 2015 with MSDN MSDN Platforms Visual Studio Team Services Release Manager Extension 3.1.2 Additional Functionality Test Management Additive Access License Visual Studio Test Professional 2015 with MSDN Visual Studio Enterprise 2015 with MSDN MSDN Platforms Visual Studio
8.1 Industry (4/14) Extended Term Eligible: N/A Prerequisite: All licenses (except Virtual Desktop Access) Prerequisite (SA): , Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: Add-ons, Windows 10 Enterprise E5 Reduction Eligible (SCE): N/A Student Use Benefit: Windows 10 Education E3 True-Up Eligible: N/A UTD Discount: Windows 8.1 Enterprise 2.1 Qualifying Operating Systems (OS) Customers may purchase desktop operating system upgrade Licenses for Windows 10 Pro and/or Windows 10 Enterprise LTSB (“Windows 10 Enterprise”). The desktop operating system Licenses granted are upgrade Licenses only. Therefore, each device for which Customer acquires and on which it will run the Windows 10 Pro Upgrade or Windows 10 Enterprise Upgrade must be licensed to run one of the qualifying OS identified below. This requirement applies whether the upgrade License is purchased alone or together with SA. 2.1.1 Qualifying Operating Systems (OS) The qualifying OS by program type are: Qualifying Operating Systems New Enterprise Agreement (EA)/Open Company Wide Existing Enterprise Agreement (EA)/Open Value Company Wide Microsoft Products and Services Agreement (MPSA)/Select Plus/Open4 Academic and Charity Windows 10 Enterprise (N, KN)5 Pro (N, KN) X X X X Education, Home X Windows 8 and Windows 8.1 (32-bit or 64 bit) Enterprise (N, K, KN), Pro (N, K, KN, diskless) X X X X Windows 8 and Windows X
2. Product Conditions Version: Windows Server 2012 (8/12), Windows Server 2008 for CALs and External Connectors (3/08) Product Pool: Server Down Editions: Datacenter or Standard to Windows Server 2008 R2 Enterprise, Standard, Essentials, Web, and HPC editions, or Essentials 2012 or 2012 R2 Extended Term Eligible: N/A Prerequisite: N/A Prerequisite (SA): N/A Promotions: N/A Qualified User Exemption: External Connectors Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A UTD Discount: N/A 3. Use Rights License ; – All editions (except Essentials), – Essentials License All editions Additional Software: All editions Client Access Requirements: All editions (except Essentials) External User Access Requirements: CALs or External Connector Included Technologies: N/A Notices: , 3.1 Server Software Access Base Access License Windows Server 2012 CAL CAL Equivalent License (refer to ) 3.1.1 Additional Functionality Associated with Windows Server 2012 Remote Desktop Services CAL Microsoft Application Virtualization for Remote Desktop Services and Windows Server 2012 R2 Remote Desktop Services functionality Additive Access License Windows Server 2012 Remote Desktop Services CAL Windows Server 2012 Remote Desktop Services User SL
1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Azure Active Directory Basic (User SL) 1 A A,ST Azure Active Directory Premium (User SL) 1 A A,ST Azure Active Standard Support A A Azure Active Professional Direct Support A A Azure RemoteApp (User SL) 1 A A Rights Management Premium (User SL) 1 OM P A A A,ST Azure Rights Management Premium (User SL) A IoT Predictive Maintenance Plan 1 1 A A IoT Suite Predictive Maintenance Plan 2 1 A A IoT Suite Remote Monitoring Plan 1 A A IoT Suite Remote Monitoring Plan 2 A A Microsoft Azure Site Recovery (to Customer Owned Site) A A Microsoft Azure StorSimple Monetary Commit-1 (8100 device) A A Microsoft Azure StorSimple Monetary Commit-2 (8600 device) A A Microsoft Azure A A
StorSimple Standard Support Microsoft Azure StorSimple Standard Support to Premium Support A A Microsoft Azure StorSimple Premium Support A A Microsoft Cloud App Security (User SL) 1 OM P A A A,ST Microsoft App Security K (User SL) A Microsoft MultiFactor Authentication 1 P A A A,ST Operations Management Suite Standard Edition 1 A A Operations Management Suite Datacenter Edition 1 A A Operations Management L2 A A 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: Operations Management Suite Promotions: Enterprise Mobility Suite Qualified User Exemption: Microsoft Cloud App Security Reduction Eligible: All (except Azure Active Support) Reduction Eligible (SCE): All (except Azure Active Support, Azure RemoteApp, Enterprise Mobility Suite) Student Use True-Up Eligible: Azure
1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Enterprise Mobility Suite (User SL) 1 OM P EO A A,ST Enterprise Mobility Suite Add On (User SL) 1 OM P EO A A,ST Enterprise Mobility Suite From SA (User SL) EO 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: Yes (Intune only) True-Up Eligible: All 2.1 Add-on User SL Purchase Eligibility Customers must have an active Enterprise Enrollment with active SA for the corresponding Qualifying License(s). The Qualifying License(s) may be or device-based. Customers with a pre-2010 version of the MBSA must sign the Online Services Supplemental Terms and Conditions. 2.2 Add-on User SL Qualifying Licenses Qualifying License(s) Add-on User SL Core CAL Suite Enterprise CAL Suite Core CAL Suite Bridge for Office 365 Core CAL Suite Bridge for Office 365 and Microsoft Intune Enterprise Mobility Suite Enterprise CAL Suite Bridge for Office 365
Microsoft Dynamics AX Task (User SL) (1) A A,ST Microsoft Dynamics AX Task for SA (User SL) (1) A A,ST Microsoft Dynamics AX Self Serve (User SL) (1) A A,ST Microsoft Dynamics AX Self Serve for SA (User SL) (1) A A,ST Microsoft Dynamics AX Device (Device SL) (1) A A,ST Microsoft Dynamics AX Device for SA (Device SL) (1) A A,ST Microsoft Dynamics AX Additional Storage (Add-on SL) (1) A A,ST Microsoft Dynamics AX Retail Scale Unit (Add-on SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 1: Developer & Test Instance (Add-on SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 2: Standard Acceptance testing SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 3: Premier Acceptance testing SL) (1) A A,ST Microsoft Dynamics AX Sandbox Tier 4: Standard Performance testing SL) (1) A A,ST
Microsoft Dynamics AX Sandbox Tier 5: Premier Performance testing SL) (1) A A,ST Microsoft Dynamics AX Professional Direct Support (1) A A,ST 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All 2.1 Add-on User SLs Qualifying Licenses Qualifying License(s) Add-on User SL Microsoft Dynamics AX Self Serve CAL1 Microsoft Dynamics AX Self Serve for SA User SL Microsoft Dynamics AX Task User CAL1, or Microsoft Dynamics AX Task Additive User CAL1 Microsoft Dynamics AX Task for SA User SL Microsoft Dynamics AX Task Device CAL1, or Microsoft Dynamics AX Task Additive Device CAL1 Microsoft Dynamics AX Task for SA Device SL Microsoft Dynamics AX Dynamics AX Enterprise
CRM Online Professional Add-on to Office 365 (User SL) Microsoft Dynamics CRM Online Professional Add-on to Office 365 for SA (User SL) A,UC Microsoft Dynamics CRM Online Professional for SA (User SL) 1 A,UC A,ST Microsoft Dynamics CRM Online Professional Direct Support 1 OM P A,UC A A,ST Microsoft Dynamics CRM Online Enterprise (User SL) 1 A A,ST Microsoft Dynamics CRM Online Enterprise for SA (User SL) A A,ST Microsoft Dynamics CRM Online Enhanced Support 1 OM P A,UC A A,ST Microsoft Dynamics CRM Online Additional Portal Page Views SL) A A Microsoft Dynamics CRM Online Additional Production Instance (Add-on SL) 1 OM UC P A,UC A A,ST Microsoft Dynamics CRM Online Additional Instance (Add-on SL) 1 OM UC P A,UC A A,ST
Microsoft Dynamics CRM Online Additional Storage (Add-on SL) 1 OM P A,UC A A,ST Microsoft Dynamics CRM Online Field Service (User SL) UC A,UC A,ST Microsoft Dynamics CRM Online Project Service Automation (User SL) UC A,UC A,ST Microsoft Dynamics CRM Online Portal SL) A A Microsoft Dynamics Employee Self Service (User SL) 1 UC A,UC 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: Microsoft Dynamics CRM Online Professional Add-on to Office 365, Microsoft Dynamics CRM Online Professional Add-on to Office 365 for SA Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All
2.1 Add-on User SLs Qualifying Licenses Qualifying License(s) Add-on User SL Microsoft Dynamics CRM Essential CAL1 Dynamics CRM Online Essentials for SA User SL Microsoft Dynamics CRM Basic CAL1, or Microsoft Dynamics CRM Basic Additive CAL1 Dynamics CRM Online Basic for SA User SL Microsoft Dynamics CRM Professional CAL1, or Microsoft Dynamics CRM Professional Additive CAL1 Dynamics CRM Online Professional for SA User SL Dynamics CRM Online Enterprise for SA User SL 1With active SA 2.2 Microsoft Dynamics CRM Online Professional for Government Microsoft Social Engagement and Microsoft Dynamics Marketing Collaboration are not available in Microsoft Dynamics CRM Online Professional for Government. 2.3 Microsoft Dynamics CRM Online Support Offerings Details about support offerings for Microsoft Dynamics CRM Online are available at . / / Microsoft Dynamics Marketing 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Dynamics Marketing Enterprise (User SL) 1 A A,ST Microsoft Dynamics Marketing Extra Messages (Add-on SL) 1 A A,ST Microsoft Dynamics Marketing Enterprise 1 A A,ST
Extra Storage (Add-on SL) Microsoft Dynamics Marketing Enhanced Support 1 A A,ST Microsoft Dynamics Marketing Professional Direct Support 1 A A,ST Microsoft Dynamics Marketing Collaboration 1 A A,ST Microsoft Dynamics Marketing SMS Credit (Add-on SL) 1 A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: All True-Up Eligible: N/A 2.1 Microsoft Dynamics Marketing Support Offerings Details about support offerings for Microsoft Dynamics Marketing are available at . / / Microsoft Social Engagement 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Social Engagement Professional (User SL) A A,ST Microsoft Social A A,ST
Additional 1Each Qualifying License must have active SA 2.2 Microsoft Social Engagement Support Offerings Details about support offerings for Microsoft Social Engagement are available at . / / Parature, from Microsoft 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Parature Enterprise (User SL) 1 A A,ST Parature Additional Records (Add-on SL) 1 A A,ST Parature Additional Page Views (Add-on SL) 1 A A,ST Parature Additional Departments (Add-on SL) 1 A A,ST Parature Additional File Storage (Add-on SL) 1 A A,ST Parature Enhanced Support 1 A A,ST Parature Professional Direct Support 1 A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A
2.1 Parature Support Offerings Details about support offerings for Parature are available at . / / Office 365 Services Office 365 Applications 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Business OM P A Office 365 ProPlus (User SL) 2 OM P E A EO,ST Office 365 ProPlus From SA (User SL) E Visio Pro for Office 365 1 OM P A A A,ST Visio Pro for Office 365 From SA A 2. Product Conditions Terms of Service: Product Pool: Applications Extended Term Eligible: Visio Pro for Office 365 Migration Rights: N/A Prerequisite: From SA User SL Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: Yes True-Up Eligible: All
/ / Office 365 Suites 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Business Essentials OM P A Office 365 Business Premium OM P A Office 365 Education (User SL) 1 A AO,ST Office 365 Education E5 (User SL) (1) A EO,ST Office 365 Education E5 (User SL) (1) A EO,ST Office 365 Education E5 without PSTN Add-on (User SL) (1) A EO,ST Office 365 Enterprise E1 (User SL) 1 OM UC EO, P EO,UC Office 365 Enterprise E1 From SA (User SL) EO,UC Office 365 Enterprise E3 (User SL) 1 OM UC EO, P EO,UC Office 365 Enterprise E3 From SA (User SL) EO,UC Office 365 Enterprise E4 (User SL) 1 UC Office 365 Enterprise E4 From SA (User SL) UC
2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: All Reduction Eligible (SCE): All Student Use Benefit: All True-Up Eligible: All / / Office 365 Customer Lockbox 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Customer Lockbox (User SL) OM UC P A,UC A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All / / Office 365 Delve Analytics 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 OM P A A A,ST
Delve Analytics (User SL) 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All / / Office 365 Advanced eDiscovery 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Office 365 Advanced eDiscovery(User SL) OM P A A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All / /
Exchange Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Exchange Online Plan 1 (User SL) OM UC P A,UC A Exchange Online Plan 1 Add-on (User SL) OM UC P A,UC A Exchange Online Plan 1A for Alumni (User SL) A Exchange Online Plan 2 (User SL) 1 OM UC P A,UC A A,ST Exchange Online Kiosk (User SL) UC A,UC Exchange Online Archiving for Exchange Online (User SL) 1 OM UC P A,UC A A,ST Exchange Online Archiving for Exchange Server (User SL) 1 OM UC P A,UC A A,ST Exchange Online Protection (User SL) OM UC P A,UC A A Office 365Advanced Threat Protection (User SL) OM UC P A,UC A A,ST Import Service for Office 365 A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All (except Encryption) Migration Rights: (Exchange Hosted Archive) Prerequisite: N/A Promotions: N/A
Project Online 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Project Online Essentials (User SL) 1 OM P A Project Online Essentials Add-on (User SL) A Project Online Professional (User SL) 1 OM P A A A,ST Project Online Professional Add-on (User SL) A Project Online Professional From SA (User SL) A Project Online Premium (User SL) 1 OM P A A A,ST Project Online Premium Add-on (User SL) A Project Online Premium From SA (User SL) 2. Product Conditions of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: All
Bing Maps Internal Website 500K (and higher) Transactions Monthly Subscription 200 OM P A Bing Maps Known Per User Monthly Subscription 1 OM P A Bing Maps Known 5K User Monthly Subscription 200 OM P A Bing Maps Light Known 500 User Monthly Subscription 1 OM P A Bing Maps Light Known 5K User Monthly Subscription 125 OM P A Bing Maps Asset Management for Windows Europe or North America 1 OM P A Bing Maps Asset Management for Windows Platform Fee Monthly Subscription 25 OM P A Bing Maps Public Website 100K Transaction Monthly Subscription 50 OM P A Bing Maps Public Website 500K (and higher) Transactions Monthly Subscription 200 OM P A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A
Exam Site License (Services SL) 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Vouchers Vouchers are provided upon purchase and expire 12 months from date of purchase. 2.2 Microsoft Office Specialist (MOS) Microsoft Technology Associate (MTA) and Microsoft Certification Educator Exam Site License Customer must be a Certiport authorized testing center to be eligible for the site License. The site License will expire 12 months from the date of purchase. Any un-used certification exams will be forfeited. / / Microsoft Translator 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Translator API A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: All Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A / /
Power BI Pro 1. Program Availability Online Services OL S/S+ MPSA OV/OVS EA/EAS EES Power BI Pro 1 OM P A Power BI Pro A 1 OM A A,ST 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: N/A Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: All Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A / / Yammer Enterprise 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Yammer Enterprise 1 OM P A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: Yes Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: Yes
# of Problem Resolution Phone Support Contacts As Needed As Needed As Needed As Needed As Needed As Needed # of Authorized Web Support Contacts NA 1 2 3 8 16 Service for Software Assurance Customers Estimated response times by severity level and Customer's responsibilities are defined in the following table: Severity Situation Microsoft’s Expected Response Customer’s Expected Response A. Submission via Critical business impact: Customer’s business has significant loss or degradation of services 1st call response in 2 hours or less based on support offering Microsoft Resources at Customer site as required. Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 Rapid access and response from change control authority Management notification B. Submission via phone Moderate business impact: Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner. 1st call response in 4 or less based on support offering Effort during Business Hours only Allocation of appropriate resources to sustain Business continuous effort Access and response from change control authority within 4 Business Hours C. Submission via phone or web Minimum business impact: Customer’s business is substantially functioning with minor or no impediments of services. 1st response in one business day or less based on support offering Effort during Business Hours only Accurate contact information on case owner Responsive within one business day. 1 Contact Microsoft representative for local business hours. 2 Microsoft may need to downgrade the severity if Customer is not able to provide adequate resources or responses to enable Microsoft to continue with problem resolution efforts.
within Microsoft to Product teams Notification of Microsoft’s Senior Executives control authority A. Submission via phone only Critical business impact: Significant loss or degradation of services Needs attention within 1hour 1st call response in 1 hour or less Microsoft’s Resources at Customer site as required. Continuous effort on a 24x7 basis Notification of Microsoft’s Senior Managers Allocation of appropriate resources to sustain continuous effort on a 24x7 basis2 access and response from change control authority Management notification B. Submission via phone or web Moderate business impact: Moderate loss or degradation of services but work can reasonably continue in an impaired manner. attention within 2 Business Hours1 1st call response in 2 hours or less Effort during Business Hours1 only Allocation of appropriate resources to sustain Business Hours1 continuous effort Access and response from change control authority within 4 Business Hours1 C. Submission via phone or web Minimum business impact: Substantially functioning with minor or no impediments of services. Needs attention within 4 Business Hours1 1st call response in 4 hours or less Effort during Business Hours1 only Accurate contact information on case owner Responsive within 24 1Business Hours are defined locally. 2Microsoft may need to downgrade the severity level if Customer is not able to provide adequate resources or responses to enable Microsoft to continue with problem resolution efforts.
Associated Business All Professional Services provide support for commercially released, generally available Microsoft Products (unless specifically excluded on the Microsoft Premier On-Line Web site or the Microsoft Support Lifecycle Web site). Professional Services will generally be charged on an hourly provided remotely, and in English (unless another language is available). Professional Services will be provided in the country in which the VL agreement is signed. On-Site visits are not pre-paid and are subject to resource availability. All Professional Services not consumed on an annual basis will be forfeited. Upon Customer request, Microsoft may access Customer’s system via remote dial-in to analyze problems. Microsoft Digital Advisory Services Offerings The Digital Advisory Services offerings contain the following components which will be provided for each year of the Customer’s Enterprise Agreement: Area Enterprise Strategy Connect Enterprise Strategy Foundation Enterprise Strategy Portfolio SKU Product Family 9TH-xxxx 8A3-xxxx 9RO-xxxx Service Delivery Up to 400 hours in aggregate of a Microsoft Digital Advisor and the Enterprise Service Delivery Team Up to 800 in aggregate of a Microsoft Digital Advisor and the Enterprise Service Delivery Team Up to 1600 hours in aggregate of a Microsoft Digital Advisor and the Enterprise Service Delivery Team Services Delivery Plan (SDP) Digital Advisory Network Enterprise Strategy Library Digital Advisory Service Modules The Digital Advisory engagement includes one or more Digital Advisory service modules, as documented in the Service Delivery Plan. Services Out of Scope The Professional Services in an Digital Advisory engagement do not include problem resolution or break fix support, review of non-Microsoft source code, or technical or architectural consultation beyond the deliverables as described in a Services Delivery Plan. For any non-Microsoft source code, Microsoft’s Professional Services will be limited to analysis of binary data only, such as a process dump or network monitor trace. Customer Responsibilities Customer agrees to cooperate with Microsoft as part of the Digital Advisory engagement, including but not limited to making Customer’s representatives, IT and resources available to Microsoft, providing accurate and complete information, and timely completing responsibilities assigned to Customer by Microsoft. Where onsite visits of Microsoft Consultants are mutually agreed and not pre-paid, Customer is responsible for reasonable travel and living expenses. Sales Productivity Accelerator Offerings Sales Productivity Accelerator Overview The Sales Productivity Accelerator is a service provided by Microsoft Services over the course of a four (4)-week-term to deliver a fixed-scope implementation of Microsoft Dynamics CRM Online. The Productivity Accelerator includes the following deliverables: