Use Case / Scenarios – OFFICE PRODUCTIVITY Requirements for ‘Office Productivity’ elements to support office automation solutions are listed in the tables below. Use Case / Scenario Office Productivity (Part 1) Configuration management Word processing Spreadsheets Presentation/graphics Note taking On-line Storage Send/receive from internet addresses Organisational/Personal address books Organisational/Personal distribution lists Disk space limit warning In-solution archiving External archiving Search functions Delegation, assign/receive tasks ‘Resource’ objects Password protection / user authentication High availability Solution hygiene Backup and restore Mobility support (including from BYOD) Auditing and investigation Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenario Office Productivity (Part 2) Configuration management Security management Service Management
Collaboration Document management integration Project management integration Artefacts and data versioning Social Integrated VoIP Integrated conferencing Instant messaging & presence Secure POP3, IMAP4 and SMTP support Integration with identity management & authentication Encrypted client (optional) Information classification and labelling Self-service administration Full-service administration & support Any compliant Data Centre NSW Government Data Centre Service Level Management Multi-service broker provision Onshore/Offshore Management Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenarios – MESSAGING Requirements for ‘Messaging’ elements to support office automation solutions are listed in the tables below.
Use Case / Scenario Messaging (Part 1) Configuration management Word processing Spreadsheets Presentation/graphics Note taking On-line Storage Send/receive from internet addresses Organisational/Personal address books Organisational/Personal distribution lists Disk space limit warning In-solution archiving External archiving Search functions Delegation, assign/receive tasks ‘Resource’ objects Password protection / user authentication High availability Solution hygiene Backup and restore Mobility support (including from BYOD) Auditing and investigation Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenario Messaging (Part 2) Configuration management Security management Service management Collaboration Document management integration Project management integration Artefacts and data versioning Social media Integrated VoIP Integrated conferencing Instant messaging & presence Secure POP3, IMAP4 and SMTP support Integration with identity management & authentication Encrypted client (optional) Information classification and labelling Self-service administration Full-service administration & support Any compliant Data Centre NSW Government Data Centre Service Level Management Multi-service broker provision Onshore/Offshore Management
Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenarios – COLLABORATION Requirements for ‘Collaboration’ elements to support office automation solutions are listed in the tables below. Use Case / Scenario Collaboration (Part 1) Configuration management Word processing Spreadsheets Presentation/graphics Note taking On-line Storage Send/receive from internet addresses Organisational/Personal address books Organisational/Personal distribution lists Disk space limit warning In-solution archiving External archiving Search functions Delegation, assign/receive tasks ‘Resource’ objects Password protection / user authentication High availability Solution hygiene Backup and restore Mobility support (including from BYOD) Auditing and investigation Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker
Use Case / Scenario Collaboration (Part 2) Configuration management Security management Service management Collaboration Document management integration Project management integration Artefacts and data versioning Social Integrated VoIP Integrated conferencing Instant messaging & presence Secure POP3, IMAP4 and SMTP support Integration with identity management & authentication Encrypted client (optional) Information classification and labelling Self-service administration Full-service administration & support Any compliant Data Centre NSW Government Data Centre Service Level Management broker provision Onshore/Offshore Management Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenarios – UNIFIED COMMUNICATIONS Requirements for ‘Unified Communications’ elements to support office automation solutions are listed in the tables below. Use Case / Scenario Configuration management
Unified Communications (Part 1) Word processing Spreadsheets Presentation/graphics Note taking On-line Storage Send/receive from internet addresses Organisational/Personal address Organisational/Personal distribution lists Disk space limit warning In-solution archiving External archiving Search functions Delegation, assign/receive tasks ‘Resource’ objects Password protection / user authentication High availability Solution hygiene Backup and restore Mobility support (including from BYOD) Auditing and investigation Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenario Unified Communications (Part 2) Configuration management Security management Service management Collaboration Document management integration Project management integration Artefacts and data versioning Social media Integrated VoIP Integrated conferencing Instant messaging & presence Secure POP3, IMAP4 and SMTP support Integration with identity management & authentication Encrypted client (optional) Information classification and labelling Self-service administration Full-service administration & support Any compliant Data Centre NSW Government Data Centre Service Level Management Multi-service broker provision Onshore/Offshore Management Task Worker, (Mobile) Worker