Strategic Goal Strategic Objectives Key Performance Indicator Alarm (Baseline) FY2018/2019 Project/Activity Responsible Section Resources estimates Update NQA Growth and Development Review and the Organizational Structure to NQA Strategy Reviewed, Aligned and Implemented Organizational Structure NQA Structure approved JD’s, and grading for 10 critical positions done. Implementation of the NQA Organizational Structure: Year 2 Recruitment: vacancies Year 2 of the HR Plan Review/Develop Job Descriptions, Grades and Remuneration System Alignment of 2019/20 Budget to the Organizational Structure Review/Develop and Implement Job Descriptions, Grades Remuneration Strategy as per the Structure Administration 49 500 000 690 000 (Programs HR) Revenue Growth 25% Revenue Growth (pending approval of Accreditation, Evaluation and Verification Fees) 10% Revenue Growth Implementation of approved Accreditation, Evaluation and Verification Fees Ensure Collection of Annual Fees from Accredited Providers Ensure Charging of Evaluation and Verification Fees Accrued Interests Explore Alternative Funding (e.g. research collaborations/partnerships) Continue with Cost Containment Measures Administration 5 040 000 (Evaluation) 450 000 (Interest) 264 500 (AAA fees) 47 934 566 (GRN funding) Employee Engagement, Training and Development Skilled, Engaged and Competent Workforce Reviewed/ Approved Policies: Performance Management, Training and Development, Remuneration Strategy & Housing Conduct Skills audit Roll-out Performance Management System Implementation of the Policies: Performance Management, Training and Development, Remuneration Strategy & Housing Review of the Disciplinary Procedures Develop Skills based on Individual Development Plans Implementation of Staff Training & Development Strategy Administration 2 million (PMS) 1.5. million (skills 900 000 (staff training) Improved Staff Satisfaction Level 75% ‘Conversation with the CEO’ Staff Forum Participation in and Enhance Internal Communication through established Staff Engagement Forums Identify and Consider Key Insights and Recommendations from Deloitte Survey to optimize Employees Work Experiences & Administration 270 000
Strategic Goal Strategic Objectives Key Performance Indicator Alarm (Baseline) FY2018/2019 Project/Activity Responsible Section Resources Estimates Provisional Accreditation Five (5) Applications Approved by Council for Provisional Accreditation 0 (pilot phase) Ensure Training/Education Providers Compliance to Accreditation Standards Fourteen (14) Compliance Audit Reports Compiled and Presented to Council 4 Plan and Conduct General Compliance Monitoring Outside the Normal Scheduled Audits Compile and Present Monitoring Reports to Committees/Council Analyse Provider’s Annual Reports and Compile Reports to Committees/Council Investigate and Prepare Complaints Reports Promote Quality and Understanding of the Role of Quality Assurance. At least Three (3) Quality Assurance Platforms organized 1 Organise Training Workshops for SME’s Organise Quality Assurance Forums for Public and Private and Professional Bodies Attend Quality Assurance Forums Benchmark with Other Quality Assurance Bodies (inside and outside Namibia) AAA 50 000 (projects AAA) 110 000 (programs including RPL) Ensure Implementation of the RPL Policy RPL Policy Launched and Promoted RPL Policy in Launch of the RPL Policy Host Information Sessions with Providers on the RPL Policy Implementation AAA NQF Development and Implementation Register/Review Qualifications and Units Standards on the NQF Number (target: 240) of Qualifications Approved by Council for on the NQF 179 Awareness of NQF Registration Criteria Provide Guidance and Support to Applicants on NQF Registration Re-engineering of the Registration Process Qualifications 120 000 (workshops) 360 000 (fraud policy & SADC alignment)