Commitment to Higher Education including Functionalities and Capabilities to Support Existing and Planned Operations Alignment of Planned Enhancements with MSU and Divisional and Enterprise Strategic Goals Complexity of Implementation Long-Term Viability of Vendor Technology Standards and Platforms Vendor Sustainability Vendor Partnership and Reputation for Ongoing Support Total Cost of Ownership if selected Key evaluation criteria for implementation services and support vendors were: Vendor Sustainability and Practices Around Relevant Software Implementations Experience with Similar Institutions and Similar Systems Integrations Vendor Project and Quality Assurance Methodologies and Tools for Accelerating the Project Experience in Training and Organizational Change Management Systems Design and Integration Experience Quality of Personnel and Proposed for Project Business Domain and Higher Education Expertise Total Costs to Implement, Including Internal Costs Program Cost Total program cost is that this effort must manage to $65 million. DOCUMENT CONTROL Document Version Version Date Author Change 1.0 March 3, 2014 Rick Woods Initial version 1.1 March 18-21, 2014 Rick Woods Revised draft 1.2 March 26, 2014 Rick Woods Revised draft to include more content added, stubbed out for review by Sam Bakane and Ed Chapel 1.3 March 27, 2014 Rick Woods Interim revision before reviewing with Sam 1.4 March 27, 2014 Sam Bakane Revision 1.5 March 28, 2014 Rick content per feedback from Sam
Define business objectives and identify processes in scope for this effort. Ensure that staff provide business / user requirements at sufficient detail as to facilitate planning and deployment Own processes within their assigned area from end-to-end; responsible for collaborating on process design with internal and external business partners with the Project Manager to facilitate team meetings, set agendas, and drive project decision-making as well as identify and adhere to company policies. Prepare, distribute and communicate stage review materials to all key parties Provide documented testing scenarios, execute testing and sign off that user acceptance has been completed to department satisfaction to ensure a quality product is delivered. Process Owners: Gather metrics, best practices, design alternatives Drive recommendations to conclusion (not just raise issues) Demonstrate openness to change, and suggestions from outside the industry Willingness to pioneer new ways of reaching desired outcomes and challenge the status quo Knowledgeable about compliance issues Make and keep time commitments and deliverables, irrespective of organizational reporting relationship Identify and enlist key customers and stake holders Identify problems and openly investigate ways of defining solutions Fully responsible for planning and definition of elements of the future state: Efficiency Feasibility Service delivery Impacts on the organization Program Manager: Conduct progress reviews of the OneMontclair program Conduct regular reviews of program to ensure desired benefits will be delivered in accordance with the strategy Ensure project interdependencies are identified and monitored to help make the program a success Ensure program level issues, risks and needed decisions receive the proper attention, mitigation and focus to keep any negative impacts to the program to a minimum Coordinate program status reporting, ensuring that PM’s maintain up-to-date project data from which an accurate status can be ascertained Ensure best practices are followed in both program and project management Communicate program decisions to relevant management teams Conduct training, and ongoing coaching and mentoring as needed to help PM’s be successful. This also includes removing roadblocks, as needed, to achieve results according to the approved project management plan