INDUSTRY/PROFESSIONAL COMPETENCIES/STUDENT PERFORMANCE MODULE A – PRESENT AND FUTURE WORKPLACE INDUSTRY/PROFESSIONAL COMPETENCIES STUDENT PERFORMANCE OBJECTIVES A1.0 knowledge of the present and future workplace. (B) A1.1 This competency is measured cognitively. ENABLING OBJECTIVES/KEY INDICATORS KSA Indicator A1.1.1 Identify forces that are changing the workplace environment. A1.1.2 Identify workplace strategies for coping with change. A1.1.3 Describe career opportunities available for the administrative professional. A1.1.4 Determine the effects of stress in the workplace. A1.1.5 Identify factors that contribute to workplace stress. A1.1.6 Identify time wasters A1.1.7 Describe the relationship among stress, anger, and time. A1.1.8 Explain the importance of ethical behavior in the workplace. A1.1.9 Determine how to achieve ethical change. A1.1.10 Identify characteristics of an ethical employee. A1.1.11 Develop an understanding of effective team behavior and workplace team composition. A1.1.12 Demonstrate effectiveness in dealing with diverse environments. A1.1.13 Describe the role of safety and health in the workplace. A B B B A A B B B A B B A MODULE B – Effective communication INDUSTRY/PROFESSIONAL COMPETENCIES STUDENT PERFORMANCE OBJECTIVES B1.0 Apply knowledge of effective communication. (B) B1.1 This competency is measured cognitively. ENABLING OBJECTIVES/KEY INDICATORS KSA Indicator
RECOMMENDED INSTRUCTIONAL METHODOLOGIES: The table below links the teaching methods and activities most effective for facilitating student achievement of learning outcomes published in this plan of instruction. Cognitive Level (Thinking) Goal for Students Teaching Methods Teaching Activities Knowledge Descriptive Defines, States, Describes, Identifies common terms, specific facts, methods, procedures, basic concepts, principles Lecture Computer-based Instruction Video Demonstration Mnemonics Examples or Illustrations Repetition Summaries Reviews Comprehension Descriptive Verbs: Describe, Explains, Summarizes Understands facts and principles Interprets verbal material Interprets charts and graphs Translates verbal material to mathematical formulas Estimates future consequences Justifies methods and procedures Informal Lecture Discussion Demonstration Participation Interactive Computer Instruction 1. Teach to the Knowledge Level 2. Explains and demonstrates concept, principle or procedure learned 3. Put students in new situation, and instructor and students employing the indicated concept, principle, or procedure. 4. Put students in a new situation, and the students solve the new situation using the concept, principle, or procedure while instructor supervises. 5. Remediate/Reteach as required Application Descriptive Verbs: Uses, Solves, Operates, Produces, Demonstrates, Constructs Applies concepts and principles to new situations Applies laws and theories to practical situations Solves mathematical problems Constructs charts, graphs, or simple mechanisms Demonstrates correct usage of a method or procedure Demonstration Individual Research Lab Exercises Case Studies Experiments Clinicals 1. Teach to the Knowledge Level 2. Teach to the Comprehension Level 3. Student must identify the concept, principle, or procedure and use it to solve new scenario(s) 4. Remediate/Reteach as required Psychomotor Level (Doing) Goal for Students Teaching Methods Teaching Activities