Service Alignment Plan Results of the Operational Health Review Service Agreements (SLA) Customer input Opportunity for a new or improved project Request for changes to SLA Portfolio Plan Project proposals Formation of a team Initial project charter Project Plan Approved Deliver Business requirements Vision statement Formation of the project team Approved project plan Release Readiness Deliver Documentation showing that the release meets requirements Documentation showing that the release is stable Documentation showing that the release is for operations Go/no go decision release Operational Health Operate Operating level agreement (OLA) documents OLA performance reports Operational guides and specifications Request for changes to the OLA documents Request for changes to the IT services changes to underlying technology components MOF Team Model Roles The MOF Process Model and the MOF Team Model are the core models that define the Microsoft Operations Framework. The MOF Team Model provides guidelines for organizing teams and the functions and competencies of each role cluster. The role clusters in the
This will make the delivery more robust, higher quality level and provides a better confidence level. The new SharePoint 2013 App model SharePoint 2013 introduces the App model which is the new method to deliver specific information or functionality to a SharePoint site. An app for SharePoint is a small, stand-alone app that solves a specific end-user or business need. Site owners can discover and download apps for SharePoint from a public SharePoint Store or from their organization's internal App Catalog and install them on their SharePoint sites. These apps for SharePoint integrate the best of the web with SharePoint 2013. They do not replace SharePoint features and solution packages, which customize or enhance SharePoint sites. Unlike features and solutions, which farm or site collection administrators have to install, apps for SharePoint are stand-alone applications that owners of sites can add to their SharePoint sites. The apps for SharePoint have a simple lifecycle - they can be installed, upgraded, and uninstalled by site owners. This is now the preferred way to implement custom functionality. Instead of installing full solution, as described in the previous section, now you just add an app to your page. The code resides outside of you SharePoint farm which makes custom code having less impact on the stability and the performance of your SharePoint farm. For more information on the new SharePoint App model please see (http://technet.microsoft.com/en-us/library/fp161230.aspx). Operations Management Operations management involves the administration of an organization's infrastructure components and includes the day-to-day administrative both planned and impromptu, which are required to keep an IT system operating smoothly. Typically, operations management tasks are covered by written procedures. These procedures provide all support staff with the same standard tools and methods. In a SharePoint Server 2013 environment, examples of system administration tasks include creating Web Applications, backing up and archiving sites and site collections, monitoring logs, and maintaining service applications. use,