President). Gretchen has been awarded the Western Academy of Management’s Ascendant Scholar award for early career contributions. Prior to her doctoral education, Gretchen worked with the management consulting group at Price Waterhouse's Government Services Office and with Partners for Livable Places, a not-for-profit urban planning firm in Washington, D.C. She has a Bachelor of Science in Systems Analysis from Miami University (in Ohio) and completed her doctoral work at the Michigan Business School . Date Topic Readings Exercise Assignment Module I: Introduction to Change Sep-9 Introduction to Managing Change HTBPL: Foreword, Invitation. Ch.11 A New-Economy Fish Story: Swift trust introductions energy Sep-14 Maggie Bayless, Guest Speaker from Zingtrain Bottom-line Change Sep-16 A Positive Approach to Change: Appreciative Inquiry Heath and Heath, Switch: Don’t solve problems – copy success: Cooperrider, Appreciative Inquiry: Two approaches to change *Pick your seat for the term!! Celebrate what is right with the world Module II: Process Skills of Change Sep-21 High Performing Teams Ch. 1 High Quality Connections Team creation and challenge Handout: Team project and team building assignment Question: What strengths do you bring to your team? Sep 23 Leading Teams: Team Simulation Hackman, What makes for a great team. Handout: Personal change paper on ctools Due: Team Building assignment due (10 am on ctools) View before class: Sep-28 Diagnosing Organizations Cummings & Worley, Chapter 5, Diagnosing Organizations Prepare the case: Slade Plating in course materials Questions: (Part 1) Reflect on your Everest team experience. (Part 2) If you were brought in as a consultant, what would you want to do to make an accurate diagnosis? With the limited information available to you, what is your diagnosis? Why? What recommendations would you make to help this organization? Module III: Personal Change
Nov-2 Creativity as Change Lehre, “Groupthink” Amabile, “Six myths of creativity” Brainstorming Puzzle Did you know? Nov-4 Getting Buy-In from Employees HTBPL: Ch. 12 Treat Employees as Resources Not Resistors Interactive Case: Sabena Belgian World Airlines: Weytjen’s first assignment, A delegation of chefs, and A critical incident Preparation: What is Weytjen’s situation? What does he have to draw on? How would you advise him to handle each of the scenarios in the case? Come ready to role play! Nov-9 Learning During the Change Process HTBPL, Ch. 13, Create Opportunity through Crisis Finding your way during change Due: Learning Team Assignment 2 (10 am on ctools) Nov-11 Downsizing Mishra, Spreitzer & Mishra, Preserving employee morale during downsizing, *Students with UMids ending in odd numbers will take the perspective of the senior leadership at McDonnell. Defend their approach. *Students with UMids ending in even numbers will take the perspective of others in the case. Make the case for why this change approach was problematic. Case: McDonnell Douglas (article in the LA Times) Questions: Why did senior management feel that strong action was necessary? What process did they use to devise the change process? Can you come up with a better process for creating the change that was needed? Nov-16 Strategic Change Through People Haudan, J. (2012) The Art of Engagement, McGraw-Hill. Ch. 1, 3 Guest Speaker: Robin Senior Root Module V: Learning from You Nov-18 Learning Team Presentations Nov-23 Learning Team Presentations Nov-25 Break Preparation for the Globaltech simulation Conduct on-line interviews (you will need 1-1.5 for this) Nov 30 Learning Team Presentations Dec-2 Learning Team Presentations Module VII: Putting it all Together in Managing Change Dec-7 Change Simulation In class: Creation of change plan (email to professor before December 9) Prework: Globaltech prereadings available on ctools: Case, change theory All interviews must be conducted! Dec-9 Change Simulation In Implementation of your change plan Laptop requirement: Please make sure you have one laptop for your team (check technical requirements) and if it is a Mac, bring an adaptor so you can connect to a large