Appendix A - Summary of services for review Service No. Route Response Themes Mitigation and Actions Initial Impact Score Updated Impact Score Estimated journeys per annum Responses Elderly (%) Disabled (%) Carer (%) 12RL Tenterden to Headcorn Railway Station Loss of Commuter Links Adequacy and Reliability of replacement service Increased awareness of revised service 12 timetable Review of timetable with Arriva with respect to reliability and ability to adjust 14 17 15,435 51 27% 6% 6% 2 Ashford to Rolvenden (Evening Journeys on Monday to Saturday) Loss of service for commuters and shift workers Loss of service for leisure activities Increased travel costs There are no mitigating measure other than further discussion with Stagecoach to look at the potential for later commercial journeys 14 18 8,075 20 45% 15% 5% 89 Maidstone to Coxheath Loss of service for commuters and shift workers Impact on caring responsibilities Driving/Taxis an option for some but concern about congestion Increase awareness of proposed Arriva service 5 route and timetable, which will partially replace journeys on the 89 15 17 14,519 13 31% 8% 23%
5 Maidstone to Hawkhurst Changes to service 5 may result in passengers deciding to use their car instead due to the increase in journey time to cover Coxheath. This may increase pollution and congestion on local roads. Concern over service 5 connections with trains. Increased awareness of revised Arriva 5 route and timetable. Review of revised operation with Arriva to understand the effects of changing the route and timetable will have on train connections at Staplehurst. 16 17 14,567 5 60% 0% 20% 89 Dover to Folkestone Loss of service for commuters and shift workers Impact on caring responsibilities Feeling that the change will have a negative impact on all aspects of life Reference to closure of rail link between Dover and Folkestone. Increased awareness of proposed Stagecoach 102 evening timetable Review of revised operation with Stagecoach to understand if particular journey needs can be accommodated. 14 18 68,109 11 27% 27% 27% 102 Dover to Lydd See Service 89 above See Service 89 above 14 18 See service 89 above 10 30% 20% 40%
205 Tonbridge to Paddock Wood Concerns surrounding work commitments being disrupted. Concerns regarding replacement service not being as frequent. Train service between Paddock Wood and Tonbridge is more expensive than bus. Increased awareness of commercial Autocar 205 timetable to be provided 14 16 4,650 6 50% 33% 0% 402 Tonbridge to Hildenborough Loss of journey for those users making personal trips to see family / friends Most users state that train is a viable alternative Increased awareness of Arriva commercial 402 timetable Increased awareness of train connections 14 16 See 205 10 50% 10% 0% 217 Trench Wood to Ramslye via Tonbridge and Tunbridge Wells Changes to timetable may affect some work commitments Increased awareness of revised Arriva commercial timetables 16 16 18,630 1 0%
477 Swanley to Dartford Loss of some evening journeys may restrict ability to attend hospital appointments or visit family/friends in hospital, particularly with the loss of the connection between Orpington and Swanley. Difficulty accessing leisure opportunities in Bluewater. Loss of Orpington to Swanley link will restrict the ability to meet with friends and family but also employment opportunities. Review of revised operation with Arriva to understand if particular journey needs can be accommodated and review the reliability 16 18 19,305 16 19% 25% 19% 14A Canterbury to Deal Service important to young people travelling home from socialising in Canterbury. Service needs to coincide with performances at Marlowe Theatre. Loss of train connections for commuters Increase awareness of revised timetable and replacement 22.35 journey Further discussion with Stagecoach to look at timing of replacement journey 14 17 10,709 26 42% 19% 12%
15 / 15A Dover to Sandown Loss of service for workers returning home particularly to Sandown Concern for passenger without cars who will not be able to travel late afternoon/evening Loss of service for workers and those attending college Concern around wider implication for sustainability of the service and the environment. There are no mitigating measures other than further discussion with Stagecoach around evening provision and journeys to Sandown. 14 18 8,031 9 22% 11% 11% 3 / 3B Canterbury to Faversham Potential impact on tourism Important for those attending courses at university or evening classes Loss of service will make it difficult to attend social/entertainment events Increase in travel costs Loss of service for workers Some passenger would be able to use rail services from Canterbury East Further discussion with Stagecoach to look at potential for later commercial journeys 14 17 18,539 21 33% 14% 14%