The City of Nedlands’ Disability Access and Inclusion Plan 2013/14 – 2017/18 is a key strategic document outlining the City’s approach to working towards a more accessible and inclusive community. The City is required by legislation to: Maintain a Disability Access and Inclusion Plan; Address seven specific outcome areas in the plan; and Report to the Disability Services Commission annually on progress against the plan. While the City is required by legislation to maintain and implement a Disability Access and Inclusion Plan, direct community benefits also result from the City’s commitment to access and inclusion. Community Benefits Many individuals and groups within the community benefit from measures designed to create a more inclusive and accessible community. For example, automatically opening doors, designed to facilitate wheelchair entry into a building, also assist the person carrying a heavy load of books or the parent pushing a pram. Information that meets access guidelines is generally easier for everyone to read. Perhaps the most significant benefit of a more accessible, inclusive community is that community participation is maximised. A community where the maximum number of people are able to work, play, shop, recreate and participate fully in community life is a productive, healthy and connected community. While the emphasis in the legislation is on ensuring access by people with disabilities, measures to ensure access and inclusion benefit and strengthen the whole community. Legislation
The survey results are generally positive and show the value of the City’s focus on systematically improving access to services and facilities to date. The positive results include satisfaction ratings of dealing with City employees (95%), accessing the City’s buildings and facilities (80%) and accessing the City’s events (79%). Areas for improvement include lower satisfaction rating for awareness of the City’s disability related grants (43%), accessibility of businesses within the City (44%) and accessibility of the City’s information (63%). While the number of participants in the survey is relatively small, the results provide valuable information from community members. Detailed feedback from the survey will be provided to City departments and local businesses, so improvements to access can continue to be made. This plan includes actions that will continue to improve access and inclusion across all of the seven specific outcomes areas specified in the Disability Services Act WA. These actions include a specific focus on improving the City’s provision of accessible information. 6.3 Consultation of City Departments City departments were consulted intensively on the inclusion of actions into this plan. The following business units have identified actions for inclusion in the plan: Libraries Nedlands Community Care (Aged care) Point Resolution Child Care Communications Community Engagement Parks Department Engineering Sustainable Environment Customer Service Property Services Human Resources Community Events Action Plan
to eligible housebound residents. Community Service Centres Provide a bus service to access the library collections for eligible residents. Manager Community Service Centres Provide a Large Print Collection at the Nedlands and Mt Claremont Libraries. Manager Community Service Centres Provide a Talking Book Collection at the Nedlands and Mt Claremont Libraries. Manager Community Service Centres Provide an online downloadable e-Audio book collection through the Library Service. Manager Community Service Centres Provide two wheelchair accessible PCs for public use at the Nedlands Library. Manager Community Service Centres
accessible WC. John Leckie Pavilion - additional accessible parking bay to the car park. Manager Property Services Allan Park Pavilion - improve accessibility to and within. Manager Property Services Dalkeith Hall – provide ramp and toilets, improve general accessibility. Manager Property Services Mount Claremont Community Centre – ensure accessibility from the street and parking bays. Manager Property Services Construction of All Abilities Play Space at Beaton Park improving access to facilities. Manager Park Services Upgrade Harris Park playground Swanbourne to Manager Park Services
AS and improved access for 0 - 5 year olds. Upgrade Campsie Park playground Nedlands up to AS and improved access. Manager Park Services Upgrade Tresillian Centre Nedlands Crèche to AS and equal access specifications. Manager Park Services Install internal dual use path on David Cruickshank Reserve Dalkeith to improve park access. Manager Park Services Install solar powered lighting in Directors Gardens Mt Claremont to improve access and safety Manager Park Services Install lighting in Highview Park Car Park Nedlands to improve security, safety Manager Park Services
Whadjuk Trails network. Environment Develop website information on existing bushland trails that are suitable for disability access. Manager Sustainable Environment Undertake a footpath audit of the City on a biannual basis (Footpaths 1.5 width & under). Manager Engineering Services Create criteria for ranking of footpaths. Manager Engineering Services Create a 5 year forward works program for capital works & replacement works. Manager Engineering Services Undertake audit of shared path strategy 2002-2012. Manager Engineering Services
Develop shared path strategy 2012 - 2022. Manager Engineering Services Create criteria for ranking location of shared paths. Manager Engineering Services Create a forward works program for capital works. Manager Engineering Services Develop a spreadsheet for footpath requests from people with disabilities. Manager Engineering Services Create criteria for ranking of requests and a priority submission for budget submissions to Council on an annual basis. Manager Engineering Services Provide training for staff on awareness of providing access for people with Manager Engineering Services
mouse Test for accessibility of website with Access Working Group annually. Director Community and Organisational Development Include a notification on the website and on printed publications that information is available in a variety of accessible formats. Director Community and Organisational Development Research options for providing training on accessible website communication methods and develop ‘cheat sheet’ to assist staff. Director Community and Organisational Development Provide awareness program/annual training for managers and staff on accessible information. Director Community and Organisational Development
Organise annual DAIP awareness training/session for Park Services administration and operational staff. Manager Park Services Undertake disability awareness training for front counter staff and Ranger staff. Manager Corporate Services Develop information for the City’s website regarding ACROD parking within the City of Nedlands. Manager Corporate Services Provide Information on the City’s website on making Freedom of Information Applications. Manager Corporate Services Review facilities and services available at Front Counter to ensure access to services by people with a Manager Corporate Services
disability. Install/upgrade facilities at Front Counter following review to enable equitable access and customer service levels. Manager Corporate Services Outcome 5: Complaints People with disability have the same opportunities as other people to make complaints to the City of Nedlands. Action 2013/14 2014/15 2015/16 2016/17 2017/18 Responsible Officer Undertake disability awareness training for front counter staff, records staff and Rangers staff. Manager Corporate Services Review complaints process and associated facilities to ensure access by all, including people with a Manager Corporate Services