JOB CONTENT Key Performance Areas (4 – 6) % of time spent Activities / Objectives / Tasks Results / Outcomes Competencies 1) Resource management: Staff of the Client Liaison Services are in specialist teams: Special Collections and Archives 5 Faculty Liaison Teams including 7 branch libraries Research Commons Undergraduate Support Services Access Services (circulation, short-loan, ILL and stock management) 25% Leads and manages directly the activities of 8 section managers and indirectly approximately 80 permanent staff positions in specialist teams and additional student assistants Provides strategic direction and coordination of section managers’ work and activities through effective organizing, planning, facilitating and assigning responsibilities, workloads and special projects Manages section managers’ performance, output and delivery aligned with Library and Divisional goals Provides section managers with regular feedback about their performance in relation to agreed objectives Reviews and evaluates workflow and reports from section managers to align services and activities with resources Encourages skills development and professional development of all staff in the Division Coordinates the Division’s staff training and skills development reports for the Libraries workplace skills plans Ensures job descriptions for all staff in the Division are current Contributes to the recruitment process for positions in own Division Takes responsibility for new section manager induction and monitors induction for all new All functions relating to the staff are carried out timeously and in accordance with UCT HR policy and relevant legislation Relevant documentation is correctly completed, signed off and processed timeously Staff members are trained and equipped to meet agreed performance standards and objectives Effective operational coordination of staff performance and staff development with regard to professional competence Staff members are highly motivated Job descriptions are current and relevant Personal development plans for all staff are in place, reflect appropriate levels of training and work-related learning requirements and are reviewed regularly Division’s workplace skills development and learning plan is current and implemented The successful implementation of the Libraries’ transformation strategies and the Division meets the employment equity targets Staff working relations are collegial and professional at all times Leadership and able to influence others to strive for excellence Verbal and written communication skills Interpersonal skills Ability to make well informed decisions Ability to solve problems, determine relevance and accuracy of information to find a solution Ability to determine training and work-related learning requirements Ability to prioritise and manage timelines High level of planning and organising skills Ability to establish and maintain positive relations with staff Lead change and demonstrate to change Adaptation of work habits to different conditions Presentation skills with/without aid of
With ED and deputy director, develops Libraries final budget for presentation to Executive and Senior Leadership Group. With the ED, prioritises services and activities and aligns activities to budget and other resources. Active and participative leadership on the LMT, Library Exco, Library cross-functional teams, project team Supports the ED in building relation, partnerships and collaborations with key stakeholders across the campus to ensure delivery of appropriate and effective services eg ICTS, Research Office, PG Office etc Any other tasks assigned by the Directorate Cross functional awareness Learning and results oriented Verbal/written /interpersonal communication Team leadership Ability to represent Libraries’ interests Ability to set agendas and write minutes Ability to chair committees 3) Providing leadership within the Division to ensure the delivery of relevant services 35% Provides the leadership to accomplish the Division’s strategic goals and operational objectives of the various sections Provides leadership to ensure relevant service delivery to the academic user community through organizing and planning the work of the section managers within the Division; through evaluating and reviewing existing services; through developing and implementing new services as appropriate Provides leadership in designing relevant services to support all stages of the research cycle from creation of ideas to research process and publication of knowledge Provides leadership to advance research and scholarship by partnering and engaging with researchers and scholars in the research life cycle Provide leadership in designing relevant services to enable student retention and Clear policies and procedures for effective library support for research and academic activities in place Service models align with user preferences for high quality mediated services and/or unmediated access and services Partnerships and collaborations are built and maintained across the campus e.g. Research Office, Postgraduate Office, ICTS Strengths of UCT’s collections are systematically assessed to align with existing and emerging academic and research needs (size and shape) Information and reference services are relevant, innovative and value-add for students and scholars Strategies implemented to connect and Knowledge and understanding of collection development in in relation to academic and research needs at UCT Knowledge and understanding of principles of planning and budgeting in academic libraries Knowledge and understanding of trends in scholarly communication system life cycle e.g. research data management, scholarly publishing Knowledge and understanding or research management tools e.g. bibliometrics, webometrics, altmetrics Knowledge and understanding