Lync 2013 provides a single, unified client for real-time communications, including voice and video calls, Lync Meetings, presence, instant messaging, and persistent chat. Having a single UC client application instead of multiple applications simplifies deployment, adoption, and support. The Lync 2013 client UI was redesigned to be intuitive and touch friendly, building upon Lync 2010 – with familiar pictures, presence, and cascading groups of contacts – though aligned to the new Microsoft Office look and feel with minimal chrome. New features include: Improved touch, use of common Office design objects Pictures – higher definition via the Microsoft Exchange contact store Enhanced contact cards – consistent throughout Office Touch/click to show the new client UI. Touch-friendly selection buttons when you move the pointer over/touch: Contacts, other users Chat Rooms Conversations Phone Presence Employees can be present with presence, even when telecommuting. Presence shows your colleagues’ availability and willingness to communicate, using information based on the user’s manual presence input, device activity, integrated calendar, mobile status, and call or Lync Meeting status. Lync users can optionally share location data, set automatically by company network elements mapped to a physical address or manually entered, in order to keep colleagues and federated Show various presence states of contacts; including “–mobile” tags, inactivity times, Do Not Disturb, Presenter, etc. Status drop-down list. Location drop-down list. You might need to be connected to a projector, or be using a live environment and be connected from the outside, to see these new states.
peer-to-peer calls, or Lync Meetings. Users can quickly monitor and move between conversations; notifications provide visual alerts in a tab, and in the taskbar allowing at-a-glance indication of incoming messages and missed connections. Ego Filter Ego Filter is a filter that is about you and for you, and is individually defined by you to quickly identify and capture the discussions that are most relevant to you at a given time. For example: I am on a project; the team has agreed to use @<name> when an item needs my attention, so I set a filter on @<name> and read those discussions first. visual alerts. The demo buddy should send from at least two other Lync users. Thumb through the two IMs and the Persistent Chat room on the left. Close one and show the others still open. In Persistent Chat, right-click Ego Filter and then click Change Notification Settings. Click Filter Options and then click Notifications. Close Filter Options when done. Seamlessly escalate conversations With Lync, Information workers use a single unified client to manage all communications, including voice and video calling, multimedia conferencing, and instant messaging. A simple instant message can be escalated to a Lync Meeting with video conferencing at any time, from the single unified client. Personal Preview Personal Preview provides a peek at or preview of one’s own video, allowing users to adjust their camera settings or personal appearance prior to anyone else seeing your video, so that you Have Buddy1 start an IM conversation with Buddy2. Have Buddy1 click the Call button to add voice. Have Buddy2 answer the call. On Buddy1, move the pointer over the camera icon to preview Buddy2’s video, and then click Turn On My Camera. Have Buddy2 accept the video call. Leave the conversation active.
Add participants. Mute myself. Add video – start my video. See my video preview at the lower right (so I can always see what I’m broadcasting). Can go to full-screen video, can swap picture in picture. You can also do things like turn the camera around. Say we’re talking and Scott wants to show me something on his desktop. He starts desktop sharing. I’ll accept that. As that connects, you’ll see Scott’s desktop appear. You still see video streams and can always see the active speaker and my preview. Three views of the conversation canvas optimized for immersive view, focusing on the right thing at the right time. Add another user to the conversation. Add audio to the conversation. Mute yourself. Click Start My video to add video to the session. Show your video preview at the lower right. Click Full Screen video. Swap picture in picture. Turn the camera around. On Buddy2’s Lync, click Share Desktop. On Buddy1, accept the share. Show that you can still see the video streams and can always see the active speaker and your preview. One touch/click join Added ability to join meetings. Simplify meeting join experience. No longer need to go to Outlook. See your upcoming meeting. Click Join and you’ll join from within Lync. On Buddy1, in Outlook, create and send a Lync Online Meeting that starts within 15 minutes. Close Outlook. In Lync, Show the invitation that arrives. Join the meeting.
Emergency Calling with Location The top section of the user interface shows the location of the caller if known, or provides an interface where the end user can enter their location. This location is used when dialing emergency services from the Lync rich client. For automatically acquired locations, the call goes straight through to PSAP. For incomplete or custom addresses entered by the user, the call is triaged by a contact center to validate the address. On Buddy1, Show the location of Buddy1, Redmond. On Buddy2, notice the same location. On Buddy1, dial 911 and then click Call. Show that Lync recognizes this as an emergency call. Show the prompt showing the location on Buddy2. The contact is configured as the manager and will receive these notifications. This portion requires a connection to the SE1 server. You can show that via Hyper-V on the VM host, or you can use Remote Desktop to reach W15-LYNC-SE1, or you can browse to . Credential is administrator and password is pass@word1 Silverlight 5 is required to display via the browser Malicious call tracing Any call can be flagged as a malicious call. This is configured on the Voice Policies. Once this is enabled, the users will be able to flag calls as malicious. On W15-LYNC-SE1, open the Lync Server Control Panel. In the Lync Server Control Panel, click Voice Routing and then click Voice Policy. Go to the properties of the Global Policy. Under Calling Features, select Enable malicious call tracing and then click OK.
Spontaneous, ad hoc meetings Multi-party meetings aren’t always planned and prescheduled, so to help with this, Lync supports spontaneous collaboration. For Lync 2013, we have a great multi-party video experience, all done by Lync. In a meeting, up to 5 people will be shown live. In bigger meetings, the participant can pick who they want to see. Or, as a host – I can put the spotlight on a single video source for all participants to see for a more structured meeting scenario. We can see the speaker indicator in the gallery, and names are visible. Lync 2013 uses standards-based, modern video technology: H.264 SVC. This enables video across many device types with efficient MCUs. On Buddy1, in Lync, search for the Finance Team distribution list and add it. Right-click the Finance Team distribution list click Start a Conference Call, and then click Lync Call. Click Start My Video to add video. Accept the Video on Buddy 1, and then add Video to other clients. Drag and drop to add others from your contact list. To show how to add another contact, click the Invite (person with the plus sign) menu and add another contact. See participants join the conversation. Notice that the contacts that do not start video will display a photo. Pin a participant from the pool of people using video. Select a speaker to put in the Spotlight. Scheduled Meeting In Outlook, we’ll schedule a Lync Meeting by clicking New Online Meeting. And then after clicking Meeting Options, we can see the presenter meeting options that can be set. Who gets directly in? Who’s a presenter? We’ll send a request to Buddy2. On Buddy1, start Outlook. Schedule a Lync Online Meeting Call out new options: Show Who gets directly in? Who’s a presenter? Describe that this is the lobby function Send the invitation.
recommendations and help you build your topology. You proceed through each step of the Planning Tool, selecting the features according to your needs, such as: A\V Conferencing Dial-in Conferencing Web Conferencing Enterprise Voice When all of the features have been selected, you click Design Site. Next, you can see the designed site with all of the features you selected for your topology. Any changes and adjustments can be made here. Give the site a name and provide the number of users you plan to enable. On the next page, you can select all of your SIP domains. You then proceed through the rest of the wizard, questions about each of the features you selected. remote access needs, voice, archiving, etc. When all desired features have been selected, click Design Sites. Review the Central Sites page. Enter the number of users for the organization, name the site, and then click Next. Add the desired SIP domain(s). Continue through the wizard, answering the questions about features you selected. Show that you can add a branch site or another central site. When the tool is finished, click Draw. Double click at least the primary site and show the recommended site topology. Click each tab and view all information provided by the tool. In the Edge network diagram, double-click each proposed
Then, we can open or follow the chat room. Set yourself as a member of this room. Participating in a chat room View Participants Search chat room history Persistent chat Tabbed conversations On Buddy1, in Persistent Chat, in the open Project X room, type a message to post to the room. Show any other participants in the room. Do a search for any previous entries that have the word Fabrikam (or whatever content you have populated the room with). Review the chat room history results. Show the integrated and familiar contact card associated with the participants. Hover over the pictures in the upper left. Show the Chat Room Add-in and the displayed web page. Start an IM session with the user on Buddy2. Show the conversations are tabbed and retain the same feel as a regular IM. Topic Feeds and Notifications Ego Filter Create a topic feed Set the notifications for a topic feed On Buddy1, in Persistent Chat, click Ego. Show the different items that were posted by or about the logged in User. Create a topic feed. Post a message with keywords. Show topic feed. Right-click Ego Filter, click Change Notification Settings,
and then show the Filter Options and Notifications. Broadcast message Select the chat rooms Broadcast a message List of chat rooms On Buddy1, in Lync, in Persistent Chat, highlight two Chat Rooms. Send a broadcast message to both rooms. Open the rooms, show tabbed chat, and verify the message made it to both rooms. Search Chat Room history We can search for keywords. We can adjust the scope of the search (such as my rooms or all). We can adjust the dates to find out when something was posted… …and the people that posted them. On Buddy1, in Persistent Chat, perform a keyword search for Fabrikam for My Rooms. Show the search results. Perform the same search for All Rooms. Show the results from multiple rooms. Add a filter for all posts done by User1. Review the results. Chat room options You can set options for how chat room messages, topic feeds and high priority settings show in the Lync client. On Buddy1, click the + icon and click Room Options. Set options for Alerts regarding new and high priority messages. NOTE: Inconsistent behavior with current client build,