conference call to assign activation and response tasks. A future LAP AID drill will involve the ability to establish a conference call with team members. Improvement Planning Improvement Planning is a process that turns issues and concerns identified in the exercise into measurable steps that result in improved response capabilities. When complete, it specifically details what actions should be taken to address each issue or concern, which is responsible for taking the action, and the timeline for completion. All issues identified in should be addressed in the improvement plan matrix below. Capability Issue Improvement Actions Responsible Person / Agency Completion Date Community Preparedness; Community Recovery; Information Sharing; Mass Care; Responder Safety and Health; Volunteer Management Initial contact from EMA through the Health Alert Network was not clear. As only one of the Leadership Team received the initial alert message deciphering was difficult. The initial message from EMA to LAP AID Leadership should be short. Possibly contain message such as, “Linn County EMA is activating LAP AID teams. Please call {Enter conference call information} to receive information about the response.” This will allow the Leadership Team and EMA the opportunity to discuss response need and address potential questions of team leads. Team February 2014 Community Preparedness; Community Recovery; Information Sharing; Mass Care; Responder Safety and Health; Volunteer Management The MOU between LAP AID and Linn County EMA is in draft. A formal agreement shall be established. LAP AID and Linn EMA MOU shall be signed. Team February 2014 Community Preparedness; Information Sharing; Mass Care; Volunteer Management The Medical Reserve Corps and Medical Services Team have the same members thus the teams have served as one. Activation of the Medical Services Resolve uncertainties in the link between MRC and Medical Services Team. Possibly make the MRC an operational team under the Medical Services Team. October 2013
Team was somewhat unclear in the initial stage. Community Preparedness; Mass Care; Responder Safety and Health; Volunteer Management In this scenario, teams would be reporting to staging areas for response. Onsite reporting procedure is inadequate in some areas. For example, would members be allowed access to the site without badges? How will entry point officials know LAP AID staff should be allowed in the site? Encourage teams to identify procedure for team members to enter site (example: badging) and supplies (example: reference, clerical, signage) needed in initial team response. Team Leads for need; Leadership for badging February 2014 Community Preparedness; Information Sharing; Mass Care; Responder Safety and Health; Volunteer Management In some cases, the activation test was forward only and information back was not verified. It was unclear who received the initial EMA call. Leadership Team had to call around to determine who would be able to work on the activation process. Additionally, team members assigned to contact others were out of the office. The contacting occurred outside the drill deadline. Encourage teams to review activation protocols and determine method for communication back to the team lead so he/she is aware of activation status. Consideration should be given to an initial conference call to assign activation and response tasks. A future LAP AID drill will involve the ability to establish a conference call with team members. A brief drill response educational session will be added to a future LAP AID large group meeting. Team Leads Juett /Stephens Juett /Stephens February 2014 March 2014 March 2014 Community Preparedness; Information Sharing; Mass Care; Responder Safety and Health; Volunteer Management The information template utilized to activate and update teams was created specifically for this drill. Team leads indicated it was helpful. Communication was Pre-response, a template should be created and available to the executive team for actual response. Stephens August 2013