When inputting electronic research requests for JSRRC, if it is not possible to read the DA Form 20 or equivalent document listing to include unit of assignment, mail or fax the document to the VA Liaison Officer for assistance. References: For a listing of the personnel documents containing information about the Veteran’s unit(s) of assignment and service locations, see M21-1, Part IV, Subpart ii, 1.D.2.i, and information on documenting stressor development in the claims folder, see, M21-1, Part IV, Subpart ii, 2.D.1.n. e. Refraining From Submitting Duplicate Requests to JSRRC If you have already input a request and have not received a response, do not input a new request to JSRRC as a follow-up as this will delay the case if it is not finalized yet. Instead, for status of research requests already submitted to JSRRC, an inquiry may be sent to the following mailbox: VAVBAWAS/CO/JSRRC. f. Circumstances in Which JSRRC Requests May Be Expedited JSRRC is able to expedite requests only under the following extraordinary circumstances terminal illness, or Congressional inquiry. Note: It is JSRRC’s policy to research and complete all cases within 45 to 60 days. g. Sending Requests for Research of Marine Corps Unit Records to NARA Send a request for research of Marine Corps unit records to NARA when corroboration of a stressor is required, and the unit records cover the Vietnam Era or earlier. Exception: Unit records covering the Korean Conflict or the Vietnam Era may be accessed through Virtual VA. For more information, see M21-1, Part IV, Subpart ii, 1.D.3.h Use to table below to request stressor corroboration from NARA. Step Action 1 Access the inquiry form at . 2 Select “Records created by the United States military” from the drop-down list of question topics.
Type of Report: Restricted Unrestricted [ ] We have no record that the Veteran filed a report. Signature: _____________________________ Date: _______________ Name: ____________________________ Title: ___________________ k. MAP-D or VBMS Letters to Use to Obtain Information From the Veteran in Claims Based on Personal Trauma When writing a letter to obtain information from the Veteran regarding a PTSD claim based on personal trauma, use Modern Awards (MAP-D) or VBMS and select the appropriate personal trauma special issue on the CONTENTIONS screen MST (claims for any conditions, mental or physical (including PTSD), resulting from MST) PTSD – Personal Trauma (claims for PTSD resulting from a non-sexual personal trauma), or Non-PTSD Personal Trauma (claims for any condition, mental or physical (other than PTSD), resulting from a non-sexual personal trauma). Enclose VA Form 21-0781a to solicit details of the claim, and ensure the development letter includes the following contact information if the Veteran has questions about the claim, the RO’s request for information, and a contact at the Veterans Health Administration (VHA) for questions concerning health care or counseling If you have any questions concerning your claim or our request for information, please call us at 1-800-827-1000, or visit the following web site to locate the Military Sexual Trauma (MST) outreach coordinator for your area: . If you have questions concerning health care or counseling, you should call [NAME], the Military Sexual Trauma (MST) outreach coordinator at the [CITY] VA Medical Center at [PHONE NUMBER]. Important: Locate the applicable VHA MST Coordinator’s information using the MST Resource SharePoint Page at . Letters used by ROs to solicit details concerning a combat stressful incident are inappropriate for PTSD claims based on personal trauma.