Flight Reservation FAQs | United Airlines Make flight reservations You are here. Make flight reservations Making a reservation Do I have to be a MileagePlus member to book flights on united.com? No, anyone with a billing address in a country where United offers flight service may book online. We encourage MileagePlus members to sign in before or during the booking process so they can have their travel and payment information provided to them. I do not live in the United States, can I book a ticket in my local currency on united.com? Yes, just select your billing country at the top of the page. See our list of countries where you can book airline tickets on united.com. What does "billing address country" mean? Billing address country refers to the country in which you either receive your billing statement from the credit card you plan to use, or the country in which you plan to pay in cash at a Western Union or United ticketing facility. I don't have a credit or debit card. Can I still book a flight on united.com? Yes, united.com offers the opportunity to pay cash at a Western Union or United ticketing facility, use PayPal Credit or with an online check from your checking or savings account from TeleCheck®.

Your payment options include: Cash payment at an airport ticket office, United ticket office or a Western Union location. Is it safe to submit a credit card to united.com? Yes, your credit card information is secured using advanced Web technology called Secure Socket Layer (SSL) to protect personal information as it travels across the Internet. SSL is an industry standard technology supported by Chrome, Internet Explorer, Firefox, Safari, Firefox, and other popular Web browsers. United uses SSL to completely encrypt your credit card data so that it cannot be read by anyone else. I need to buy an airline ticket for a child under the age of 15 to travel alone. Can I purchase the ticket online? Yes, MileagePlus members may book a ticket for an unaccompanied minor online. Please see our unaccompanied minor policy for details. Do I need to make a reservation for a lap infant? Yes, select the All search options link in the flight search box on the homepage and enter the number of infants traveling in adult laps. See our traveling with children policy for details. Can I include my in-cabin pet in my reservation? Yes, on the View Current Reservation page you can select Add Pet to add your pet traveling in-cabin to your existing reservation.

United allows domesticated cats, dogs, pet rabbits and household birds (excluding cockatoos) to be carried in the aircraft cabin on most flights within the U.S. An in-cabin pet may be carried instead in addition to a carry-on bag and is subject to a service charge each way. In-cabin pets can be booked online or by calling the United Customer Contact Center at 1-800-UNITED-1 (1-800-864-8331). For additional information, please visit our In-Cabin Pets page. Booking process What cities does United Airlines serve? See a list of the cities that are served by United and its partners or visit our Timetable Web page to see the latest schedules. I received a promotional offer to be redeemed online. How can I redeem it? If you have an offer code, you can select “All Search Options” on the home page and then enter it in the field at the bottom of the page. If you are redeeming a gift certificate or electronic travel certificate, it can be redeemed in the Payment section during the flight booking process. Can I book flights for multiple-stop itineraries online?

Yes, you can purchase tickets for one-way or multiple-destination travel by selecting “One way” or “Multi-city” at the top of the flight search box on the home page. Can I "hold" a flight? On united.com we offer instant ticketing that includes a 24-hour refund policy. You can return to your reservation in Manage Reservations to request a refund after purchasing if you were signed into your MileagePlus account at time of purchase. You can also use our FareLockSM service to guarantee your itinerary and the fare you've been quoted for 72 hours or seven days, depending on your selection. Once you have your itinerary and fare on hold with FareLock, you don’t have to worry about the price of your itinerary going up or the flight selling out. Does the number of passengers I choose limit my lowest fare flight choices? Yes. Based on the number of travelers in your group, the lowest fare may not be available on a particular flight due to seat availability. Do you offer special assistance for customers with disabilities? Yes, you can place a special needs request on the Traveler Details page during the booking process. See Customers with Disabilities for details.

Please note some special needs assistance is not available on all flights due to aircraft type or other considerations. I noticed some flights are operated by other airlines and have a 24-hour hold. What does this mean? Flights operated by certain partners require a 24-hour hold so we can ensure that your preferred flight and seat are processed with that partner. Once we receive confirmation of your itinerary from the partner airline, we will notify you via email. How far in advance can I book a ticket? You can book a ticket online 330 days prior to travel. How many passengers can I book in one reservation? Up to eight travelers can be booked at one time on united.com. For groups of nine travelers, please call 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, or your local United Customer Contact Center . For groups of ten or more, please contact United GroupsSM for special consideration. Can I make changes to my reservation after I have purchased it? Yes, you may make changes to most reservations in Manage Reservations after purchasing. Please note that a change fee may apply.

Advertisements Copyright © 2017 United Airlines, Inc. All rights reserved. Preparing to Enter the United States - Wikitravel Preparing to Enter the United States Preparing to Enter the United States This article is a travel topic The United States is not the easiest country to try to enter, even for US citizens. The events of 9/11 have made entry more difficult than it was. For most purposes other then pleasure, most travelers will need to apply for a visa. However even a visa itself does not guarantee that the bearer will be allowed to enter the US. This article intends to take you through the ins and outs of what one needs to do to try to enter the US. It aims to give general guidance such as when one needs a visa or when one can travel without one. Given that there are plenty of purposes for travel, this article will mainly focus on those just visiting the US either for business or pleasure. General advice Edit The United States has complicated visa requirements. Read up carefully before your visit, especially if you need to apply for a visa, and consult the US State Department . Travelers have been refused entry for many reasons, some which are because of simple issues. Visa-free travel Edit Welcome!

Citizens of the 37 countries within the Visa Waiver Program (VWP), as well as Canadians, Bermudians (must be Bermudian/British Overseas Territories passports - UK passports are NOT the same thing), certain Caribbean islands (conditions apply) and the three Pacific freely associated countries do not require advance visas for entry into the United States for business visits, pleasure and transit. For Canadians and Bermudians (only on a British Overseas Territories passport - a UK passport does not qualify), the entry period is normally for a maximum of six months. However, entry may still be refused on the basis of a criminal record as well as the potential to violate visitor status. Those who have criminal records should seek out a US embassy for advice on whether they need a visa. Any criminal record (including Drinking and Driving, but excluding other "traffic" tickets) can be grounds to be denied admission. Contact the US Embassy/Consulate nearest you to verify if you're record will disqualify you. They can also assist with filing paperwork to overcome the bar to entry. An ESTA is not required for these countries.

For travelers under the Visa Waiver Program (VWP), they are required to file for an Electronic Travel Authority (ESTA) at least 72 hours before entering the US. The entry period is strictly limited to 90 days (see additional requirements below). As of October 2012, the countries under the Visa Waiver Program are Andorra , Austria , Australia , Belgium , Brunei , Czech Republic , Denmark , Estonia , Finland , France , Germany , Greece , Hungary , Iceland , Ireland , Italy , Japan , South Korea , Latvia , Liechtenstein , Lithuania , Luxembourg , Malta , Monaco , the Netherlands , New Zealand , Norway , Portugal , San Marino , Singapore , Slovakia , Slovenia , Spain , Sweden , Switzerland , Taiwan and the United Kingdom . Citizens of the Federated States of Micronesia , the Marshall Islands , and Palau may enter, reside, study, and work in the U.S. indefinitely with only a valid passport. Citizens of the Bahamas may apply for visa-free entry only at the U.S. Customs pre-clearance facilities in the Bahamas. Attempting to enter through any other port of entry requires a valid visa.

Persons holding a British Overseas Territories passport (not UK passport) from the Cayman Islands , if they intend to travel directly to the U.S. from there, may obtain a single-entry visa waiver for about $25 prior to departure. Persons holding a British Overseas Territories passport (not UK passport) from the Turks and Caicos Islands , may travel visa-free if they intend to travel directly to the U.S. from there, and all travelers 14 years of age or older must present a police certificate issued by the Royal Turks and Caicos Islands Police Force within the past six months. Visa Waiver Program requirements Edit Travel under the Visa Waiver Program (VWP) is limited to tourism or business purposes only; neither employment nor journalism is permitted with a Visa Waiver. The 90-day limit cannot be extended nor will travel to Canada, Mexico, or the Caribbean reset the 90-day limit. Take care if transiting through the US on a trip exceeding 90 days to Canada and/or Mexico.

With the implementation of the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015, citizens of VWP countries who are also citizens of Iraq, Syria, Iran or Sudan, or have traveled to Iraq, Syria, Iran, Sudan, Libya, Somalia, or Yemen on or after March 1, 2011 are not eligible to travel under the VWP, and must apply for a visa. Exceptions include travels to those countries for military or government official purposes of a VWP country. Travelers entering the US through the VWP must apply for Electronic System for Travel Authorization (ESTA) approval on-line before their flights, preferably 72 hours before travel. An ESTA approval is valid for two years (unless your passport expires earlier) and costs $14. From 1 April 2016 onward, for VWP travel all passports must be biometric passports (e-passports) regardless of when they were issued. If you have a non e-passport, try having your government exchange it for an biometric passport, explaining that you wish to travel to the U.S. Travelers entering by air or sea must also have a return/onward ticket out of the United States.

If the return/onward ticket terminates in Canada, Mexico, Bermuda, or any Caribbean island, the traveler must be a legal resident of that country/territory. If traveling by land, there is a $7 fee when crossing the border. Before VWP travelers commence their journeys, they must apply electronically for authorization to travel (ESTA) through the ESTA website . If approved, it allows the traveler to commence his journey to the U.S. but (as with any visa or entry permit) it does not guarantee entry. A criminal record will generally make a potential traveler ineligible for visa-free travel with the following exceptions: Traffic violations (excluding DUI/DWI which are always disqualifying and you must apply at an US Embassy for a Visa) Civil infractions (such as littering, noise violations, disorderly conduct) Purely political offenses (it's best to check before to ensure the US considers it *purely political*) Offenses committed before the age of 16. (Certain serious crimes will still disqualify such as murder, rape, etc) The ESTA application contains a questionnaire, which if answered truthfully will direct you to apply to a visa if you are ineligible for the Visa Waiver Program for reasons of criminal history, etc.

If you have any concerns, complete the ESTA application well in advance of your departure to allow time to apply for a visa if directed to do so. Answering by omission or outright lie is a crime in the US regardless of where you fill out the online forms. Even if not prosecuted, such act will generally make you ineligible for visa free travel, and will generally prohibit you from obtaining a visa for at least 5 years. There are disadvantages and restrictions to entering under the Visa-Waiver program. Under normal circumstances, these include the following: you can't apply to extend your authorized stay you can't apply to change your status from visitor to another in case of denial of entry into the U.S., the decision can't be appealed and you will immediately be placed on the first flight out of the U.S. in some cases, a first-time refusal may make an alien permanently ineligible to use the VWP Above do not apply if you are claiming asylum or other human rights violations that would make you eligible to stay.

Obtaining a Visa Edit B2: Tourist (also includes persons visiting family or friends) C1: Transit K: Prospective spouse TN: NAFTA employees from Canada or Mexico For the rest of the world, or for those who don't fit the profile of a Visa Waiver entry (e.g. need to stay more than 90 days) the visa application fee is a non-refundable, this fee is waived under very limited circumstances. Depending on your nationality and the category of visa you are requesting, you may need to pay an additional fee if the visa is issued. This is called a reciprocity fee and is charged by the U.S. to match the fees charged by other countries on U.S. citizens. Mexican citizens are eligible to apply for a Border Crossing Card, which doubles as a B1/B2 visa. The usual visa fee applies, except for children under 15 years fulfilling certain conditions. The Immigration and Nationality Act states that all persons requesting entry into the United States as non-immigrants are presumed to be immigrants until they overcome that presumption by showing evidence of "binding ties" to their home country as well as sufficient proof that the visit will only be temporary. When the U.S.

refuses a visa application, it is usually because the applicant does not satisfactorily demonstrate enough binding ties to his own country to convince the consular officer that the person will not try to overstay. Applicants need to demonstrate that they are indeed genuinely entitled to the visa they are applying for. Face-to-face interviews (where the official needs to be convinced that you are not a "potential immigrant") at the nearest U.S. embassy or consulate are required for almost all nationalities, and waits for interview slots and visa processing can add up to several months. Keep in mind that US Embassies are closed on both U.S. holidays and holidays of the local nation. You'll need to know both holidays when setting dates to apply for a visa. In addition, travelers should start planning their trips far in advance, as the application process is known to take up to 6 months. Do not assume anything. Check on documentation requirements with the US State Department or with the United States consulate nearest you. Be ready to bring documents that will prove your ties to your home country such as employment certificate, pay slips, bank accounts, property titles. etc. The consul may or may not request to look at them but bring them nonetheless.

If coming to the country with a car, be sure to have documents showing car insurance, rental agreements, driver's license, etc., before trying to enter the U.S. If the car will be staying in the US and/or will be sold in the US it must comply with US Environmental Regulations, plus those of the State that the car arrives in. Most cars except those in Canada do NOT comply with and thus can not enter the US. Please bear in mind that applying for the incorrect/inappropriate visa for your purpose of travel will lead to serious problems, not to mention a possible perpetual bar from getting any U.S. visa (especially if you attempt to fraudulently obtain the visa). As such, please consult a U.S. immigration attorney especially if you want to apply for visas that require you to stay longer or do something other than business or tourism. This includes performing in concerts or competitions as well as field reporting for your media organization back home. Performing work for free (charity), while not paid does not relieve one from the requirement to obtain an employment visa. Bottom line any job that would normally be paid, even if done for free (charity) requires an employment visa. During the interview process, you will go through several queues and windows.

These include the collection of your documents, the capturing of your biometric particulars and the interview itself. Answer as truthfully and clearly as possible and keep your answers direct-to-the-point; the consul has no time to listen to life stories. If you don't understand the question, want it to be rephrased in a different way or need an interpreter, then tell the consul; you don't want to be giving mixed answers to different questions. Usually immediately after the end of the interview, the consul will inform you of the decision. If it has been denied or more documents are requested, you will be issued a letter explaining the situation and, if applicable, what you need to do to rectify the situation. If it has been approved, the consul will refer you to the section where you will arrange for the delivery of your passport and visa. A visa is not a guarantee of entry into the U.S.: it only allows you to proceed to a port of entry and request admission. Your visa is generally not tied to your permitted length of stay; for example, a 10-year visa does not allow a stay of 10 years. On the other hand, you can enter the U.S.

on the last day of validity of your visa and still be allowed to stay, for example, up to 180 days as a tourist. Travel to US Possessions Edit The territories of Guam , Puerto Rico , the U.S. Virgin Islands and the Northern Mariana Islands all have the same entry requirements as the 50 states. Except that US citizens do not require passports, but may want them in order to visit surrounding countries. However, Guam and the Northern Marianas Islands allow entry, by air only, for an additional group of foreign nationals under the Guam-CNMI Visa Waiver Program: Brunei, Malaysia, Nauru, Papua New Guinea, Taiwan (only on non-stop flights from Taiwan), & Hong Kong. Citizens of Australia, Japan, New Zealand, South Korea, Singapore, & the United Kingdom are also allowed entry under the Guam-CNMI VWP and may enter under the federal VWP. Entrance under the Guam-CNMI VWP requires a valid, machine-readable passport, a return airfare, and is limited to a 45 day stay in Guam & the Northern Marianas only. Residents of Hong Kong must present a valid HK permanent identity card and are allowed entry with either a Hong Kong S.A.R.

passport or British National (Overseas) passport. Residents of Taiwan must present a valid R.O.C. National Identification Card in addition to an R.O.C. passport. Citizens of Russia are eligible for parole (essentially the same as visa-free travel) to enter the Northern Marianas Islands only. Because of differences in entry requirements, a full immigration check is done when traveling between Guam and the Northern Marianas as well as on flights to the rest of the U.S. (currently, only Guam-Hawaii flights). American Samoa lies outside the federal immigration jurisdiction and has separate entry requirements, which even apply to U.S. citizens. Entry is allowed for 30 days (extendable to 60 days) for tourism with a valid passport and proof of onward travel or local employment. U.S. citizens and citizens of countries under the federal Visa Waiver Program plus Palau, the Marshall Islands, and F.S. Micronesia are allowed visa-free entry. All other foreign nationals must contact the American Samoa Attorney General's office to obtain a visa at (684) 633-4163. Arrival in the United States Edit Transit Edit There is NO transit without US entry between international flights!

This means ALL must disembark and proceed through immigration and customs inspection to enter the United States even if you're only staying for the two to four hours required to transit between flights. This is most relevant if you're transiting between the Asia/Pacific or Europe to/from Latin America. Therefore, all travelers must be able to enter the United States on the Visa Waiver Program (or other visa exemption) or get at least a visitor's (B1 or B2) or transit (C1) visa before entering. A rule of thumb is to have at least a 3-hour layover to allow time for immigration, customs, and rechecking luggage. Please see the article Avoiding a transit of the United States for alternative methods to make connections. Passport Control Edit Most passengers who arrive by air or sea no longer need to complete the I-94 or I-94W form. The I-94 arrival/departure record is now done electronically. There is no outbound passport control when leaving the U.S.; the airline or cruise ship will notify CBP of all persons aboard the departing vessel.

Since the end of May 2013, only non-Canadian and non-Bermudian passengers who arrive in the US by land or a non-commercial transport will be required to complete a white I-94 (if entering with a visa) or green I-94W (if entering on a visa waiver) form. The departure portion of your I-94 or I-94W will be stapled to your passport once you are admitted. In such a case, keep it safe as you will need to give it to airline staff upon departure from the U.S. and, if you fail to turn it in, you run the risk of being thought to have overstayed. If you are not a citizen or resident of the United States, you will go through a short interview at immigration, where a Customs and Border Protection officer will try to determine if the purpose of your visit is valid. Just like when obtaining the visa, the most important concern to immigration officials is to determine that you have the funds to support yourself and that you do not intend to work or perform any activity not authorized by the your visa. Be prepared to show proof.

If you are on a business visit, have an invitation letter from the company you are visiting, or the registration details of the conference you are attending. If you are a tourist, you may need to demonstrate you have funds available to you. In both cases proof of onward travel may be required. Usually, the determination of admissibility is made in a minute or less, but you may be referred to further questioning in a more private area. At this stage they will likely search your possessions, and may read any documentation, letters or diaries in your possession. Do NOT bring anything that will imply you will immigrate (employment documents, photographs typically kept at home, excessive luggage, pets). If you are unable to prove or convince the officers that you will potentially abide by the terms of your visa (or visa waiver program if applicable), the visa can be cancelled on the spot, and you will be refused entry and sent on the next flight home. Your entry forms will need to state the street address of the location where you will be staying for the first night; this should be arranged in advance. The name of your hotel, hostel, university, may or may not be accepted in it's place, it's best to have the address.

If it is a hotel, have a reservation under your name. If it is a private address, make sure that the people there know that they are expecting you that day, as officials may phone them and ask them for the name of the guest they are expecting. Make sure you have their contact details (especially phone numbers where they can be reached immediately), and save any text messages, e-mails, tweets, social media messages, etc. in which your hosts mention inviting you to stay at their residence. Once the CBP officer decides to let you in, you are fingerprinted and a digital photograph is taken. These are additional security measures dubbed U.S.-VISIT [1] that is currently applicable to all non-resident aliens, at a majority of land, sea, and air entry ports. Like immigration and customs officials everywhere, CBP officials are humorless about any kind of security threat. Even the most flippant joke implying that you pose a threat can result in lengthy interrogation at best, and summary expulsion at worst. At customs Edit A customs form is handed out to all travelers; however, only one form per family is required to be filled out. Normally, the head of the family is responsible for ensuring the declaration is accurate.

(Everyone over 18 though must fill out their own declaration) After you are admitted into the U.S. and retrieve your bags from the baggage claim, you will proceed to the customs inspection checkpoint. Hand your customs declaration to the officer. Most of the time, the officer will point you to the exit and that will be it. If you are traveling by air to the U.S., many airports will provide two lanes: for those who have something to declare and those who have nothing to declare. Regardless of the lane you choose, customs officers still have the right to detain you and search your bags. Sometimes, the officer may ask you some routine questions and then let you go. The officer may refer you to an adjacent X-ray machine to have your bags inspected or may refer you for a manual search of your bags. Any search more intrusive than a bag search is rare and is usually indicated only if some sort of probable cause has been established through questioning or during the bag search to suggest suspicious activity. Random searches of luggage, either by X-ray or manually, can occur. You can't bring meat or raw fruit or vegetables but you may bring cooked non-meats, such as bread. See APHIS [2] for details. The U.S.

Customs process is straightforward. Most articles that are prohibited or restricted in any other country are prohibited or restricted in the U.S. The only rule that is unique to America is that it is generally prohibited to bring in goods made in countries on which the U.S. has imposed economic sanctions: Cuba, Iran , North Korea (DPRK), Sudan and Myanmar (Burma). For non-US citizens, besides your personal effects, you are allowed to import $200 of merchandise duty free, including 1 liter of alcohol (for those 21 and older only) and 1 carton of cigarettes. However you must declare it. If you are bringing in more than $10,000 cash or its equivalent, you must declare it on your customs form and you will be given a special form to fill out; not declaring exposes you to a fine and possible seizure of that cash. You must also declare when leaving with higher then the same amount of cash. The U.S. possessions of American Samoa, Guam, the Northern Marianas Islands, & U.S. Virgin Islands are outside federal customs jurisdiction. Each imposes their own separate requirements. Travel between these regions and the rest of the U.S. requires a customs inspection.

There are some differences (mostly larger) in duty exemptions for U.S. citizens returning from these destinations. Post-customs Edit All inbound citizens, nationals, and visitors must pass through immigration and customs at their first point of entry, regardless of final destination. Nearly all major hubs have special arrangements for travelers with connecting flights, such as a conveyor belt just the other side of customs where you can place your baggage that has been already been tagged with your final destination. (Some hubs like JFK have now switched to a more inconvenient system, where you must show your ID and boarding pass at a "Connecting Flights" check-in counter.) Since you have had access to your checked bags while going through customs, you will always need to re-clear security if proceeding on to a connecting flight. Some airports (such as Philadelphia) have a bag drop belt right outside customs, followed by a dedicated security checkpoint just for passengers connecting from international flights. Note that the bag drop procedures above work only if you have requested the staff at your port of departure to check your baggage through to your final destination (as opposed to your first U.S. port of entry).

If this is not possible or there are no check-through agreements between the airline that took you to your port of entry and the next airline, you will have to proceed to the terminal from which your next flight departs and check-in as usual. Mexico Send me a copy Subject: Email addresses provided here will be used solely to email the link indicated. They will not be saved, shared, or used again in any manner whatsoever. The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code Mexico Official Name: United Mexican States Last Updated: July 18, 2016 Alerts & Warnings Yes, if visiting more than 180 days VACCINATIONS: Ciudad Juarez (Chihuahua): Paseo de la Victoria 3650, telephone. +52-656-227-3000. Guadalajara (Nayarit, Jalisco, Aguas Calientes, and Colima): Progreso 175, telephone +52-333-268-2100.

Hermosillo (Sinaloa and the southern part of the state of Sonora): Avenida Monterrey 141, telephone +52-662-289-3500. Matamoros (the southern part of Tamaulipas with the exception of the city of Tampico): Avenida Primera 2002, telephone +52-868-812-4402. Merida (Campeche, Yucatan, and Quintana Roo): Calle 60 no. 338-K x 29 y 31, Col. Alcala Martin, Merida, Yucatan, Mexico 97050, telephone +52-999-942-5700 or 202-250-3711 (U.S. number). Monterrey (Nuevo Leon, Durango, Zacatecas, San Luis Potosi, and the southern part of Coahuila):Prolongacion Ave. Alfonso Reyes No. 150, Col.

Valle Poniente, Santa Catarina, Nuevo Leon, 66196, telephone +52-818-047-3100. Nogales (the northern part of Sonora): Calle San Jose, Nogales, Sonora, telephone +52-631-311-8150. Nuevo Laredo (the northern part of Coahuila and the northwestern part of Tamaulipas): Calle Allende 3330, Col. Jardin, telephone +52-867-714-0512. Tijuana (Baja California Norte and Baja California Sur): Paseo de Las Culturas s/n Mesa de Otay, telephone +52-664-977-2000. All other Mexican states, the Federal District of Mexico City, and the city of Tampico, Tamaulipas, are part of the Embassy's consular district. The U.S.

Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico: 01-55-5080-2000. Consular Agencies: Acapulco: Hotel Emporio, Costera Miguel Aleman 121 – Suite 14, telephone +52-744-481-0100 or +52-744-484-0300. Cancún: Blvd. Kukulcan Km 13 ZH Torre La Europea, Despacho 301 Cancun, Quintana Roo, Mexico C.P. 77500, telephone +52-998-883-0272. Los Cabos: Las Tiendas de Palmilla Local B221, Carretera Transpeninsular Km.

27.5, San José del Cabo, BCS, Mexico 23406 telephone, +52-624-143-3566 Fax: +52-624-143-6750. Mazatlán: Playa Gaviotas #202, Zona Dorada, telephone +52-669-916-5889. Oaxaca: Macedonio Alcalá no. 407, interior 20, telephone +52-951-514-3054, +52-951-516-2853. Piedras Negras: Abasolo #211, Zona Centro, Piedras Negras, Coah., telephone, +52-878-782-5586.

Playa del Carmen: "The Palapa," Calle 1 Sur, between Avenida 15 and Avenida 20, telephone +52-984-873-0303 or 202-370-6708(U.S. number). Puerto Vallarta: Paradise Plaza, Paseo de los Cocoteros #1, Local #4, Interior #17, Nuevo Vallarta, Nayarit, telephone +52-322-222-0069. San Miguel de Allende: Centro Comercial La Luciernaga, Libramiento Manuel Zavala (Pepe KBZON), telephone +52-415-152-2357. Destination Description See the State Department’s Fact Sheet on Mexico for more information on U.S.-Mexico relations. Entry, Exit & Visa Requirements Visit the Mexican National Institute of Migration’s (Instituto Nacional de Migración, INM) website (Spanish) or the Embassy of Mexico in Washington, D.C. for the most current entry, exit, and visa requirements.

If you enter by land and plan to travel further than 25 kilometers into Mexico, you should stop at an immigration checkpoint to obtain an entry permit, or Forma Migratoria Multiple, to present at immigration checkpoints, even if not explicitly directed to do so by Mexican officials. For more information visit the INM website. If you enter by sea, review the Mexican boating permit requirements (Spanish) prior to travel or contact the Embassy of Mexico in Washington, D.C. for more information. The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents of Mexico. INM requires a notarized consent document from one parent/legal guardian for all minors departing Mexico without both parents. Travelers should contact the Mexican Embassy in Washington, D.C., the nearest Mexican consulate, or INM for more information. Information about dual nationality or the prevention of international child abduction can be found on our website. For further information about customs regulations, please read our Customs Information page . Safety and Security Travelers are urged to review the Travel Warning for Mexico , which provides updated information about safety and security concerns affecting the country on a state-by-state basis. Demonstrations: Demonstrations are common and occur in all parts of Mexico.

Even demonstrations intended to be peaceful can turn confrontational and escalate into violence. Protesters in Mexico may block traffic on roads, including major thoroughfares, or take control of toll booths on highways. U.S. citizens are urged to avoid areas of demonstrations, and to exercise caution if in the vicinity of any protests. Travelers who encounter protesters demanding unofficial tolls are generally allowed to pass upon payment. U.S. citizens should avoid participating in demonstrations and other activities that might be deemed political by the authorities as the Mexican Constitution prohibits political activities by foreigners; such actions may result in detention and/or deportation. Crime: Crime in Mexico occurs at a high rate and can be violent. Street crime, ranging from pick-pocketing to armed robbery, carjackings, kidnapping, and extortion are serious problems in most major cities. Resort areas and tourist destinations in Mexico generally do not see high levels of violence and crime. See our Travel Warning on Mexico for exceptions. See the Department of State and the FBI pages for information on scams. Credit/Debit Card “Skimming”: There have been instances of fraudulent charges or withdrawals from accounts due to “skimmed” cards.

If you choose to use credit or debit cards, you should regularly check your account to ensure there are no unauthorized transactions. Public Transportation/Taxis: When possible, travel by bus only during daylight hours and only by first-class conveyance. Robberies and assaults on passengers in taxis not affiliated with a taxi stand (“libre taxis”) are common. Avoid taking any taxi not summoned by telephone or contacted in advance, including “libre” taxis. When in need of a taxi, telephone a radio taxi or "sitio" (regulated taxi stand), and ask the dispatcher for the driver's name and the taxi's license plate number. Application based car services such as Uber are also available in many larger Mexican cities. The local equivalent to the “911” emergency line in Mexico is “066.” Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call. Victims of Crime: U.S. citizen victims of crime should contact the local police to file a Mexican police report before departing Mexico. U.S. citizens should also inform the nearest U.S. Embassy, consulate, or consular agency (see the Department of State’s list of embassies and consulates ).

Remember that local authorities are responsible for investigating and prosecuting the crime. help you find appropriate medical care assist you in reporting a crime to the police contact relatives or friends with your written consent explain the local criminal justice process in general terms provide a list of local attorneys provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution. help you find accommodation and arrange flights home replace a stolen or lost passport Domestic Violence: U.S. citizen victims of domestic violence may contact the Embassy or Consulates for assistance. Sexual Assault: Rape and sexual assault are serious problems in resort and other areas. Many of these incidents occur at night or during the early morning hours, in hotel rooms, or on deserted beaches, or through drugging of drinks. Drug Smuggling: Mexican criminal organizations are engaged in a violent struggle to control trafficking routes. Criminal organizations have targeted unsuspecting individuals who regularly cross the border as a way to smuggle drugs to the United States. Frequest border crossers are advised to vary your routes, travel times, and closely monitor your vehicle to avoid being targeted. For further information: Enroll in the Smart Traveler Enrollment Program ( STEP ) to receive security messages and make it easier to locate you in an emergency.

Call us in Washington at 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays). See traveling safely abroad for useful travel tips. Local Laws & Special Circumstances Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Furthermore, some laws are also prosecutable in the U.S., regardless of local law. For examples, see our website on crimes against minors abroad and the Department of Justice website. Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy or nearest U.S. Consulate immediately. The Mexican government is required by international law to place a call to the nearest U.S. Embassy or consulate promptly when a U.S. citizen is arrested, if the arrestee so requests. This requirement does not apply to dual nationals. See our webpage for further information.

Faith-Based Travelers: See the Department of State’s International Religious Freedom Report and Faith-Based Travel Information . Firearms and other Weapons: Weapon laws in Mexico vary by state, but it is generally illegal for travelers to carry firearms, knives, daggers, brass knuckles, or weapons of any kind. Illegal firearms trafficking from the United States to Mexico is a major problem, and the Department of State warns all U.S. citizens against taking any firearm or ammunition into Mexico. Visit the Department’s Traveling Abroad with Firearms webpage , the Mexican Secretary of Defense page (Spanish only), and the Mexican Customs page (Spanish only) for more information. For more information about importing hunting weapons or ammunition into Mexico, contact ANGADI (Asociación Nacional de Ganaderos Diversificados Criadores de Fauna, Spanish only) at info@angadi.org.mx . For more information on firearms and ammunition issues in English, contact the Embassy of Mexico in Washington, D.C. Vessels entering Mexican waters with firearms or ammunition on board must have a permit previously issued by a Mexican Embassy or consulate.

Drugs and Prescription Medications: Carrying any form of marijuana into Mexico, even if it is accompanied by a prescription or medical marijuana license, is considered a federal offense and international drug trafficking. Offenders can expect large fines and/or jail sentences of up to 25 years. For a list of controlled substances in Mexico, visit the Federal Commission for the Protection Against Sanitary Risk website (Spanish only) and the Mexican Drug Schedule list (Spanish only). U.S. citizens are advised to carry a copy of your prescription or doctor’s letter, but it is still possible that you may be subject to arrest for arriving to Mexico with substances on these lists. Note that medicines considered “over the counter” in the United States may be a controlled substance in Mexico. For example, pseudoephedrine, the active ingredient in Sudafed, is considered a controlled substance in Mexico. For more information, contact the Mexican Embassy in Washington, D.C. Importing Medicines into Mexico: Visit the Mexican Health Department website (Spanish only) or contact the Mexican Embassy in Washington, D.C. for more information about obtaining a permit to import medicine into Mexico.

Storm Season: Mexico experiences strong winds or rain as a result of tropical storms in the Gulf of Mexico or along the Pacific Coast between June and November. Some areas may also experience earthquakes. Please visit our Hurricane Season webpage for more information. Resort Areas and Spring Break: Millions of U.S. citizens visit Mexican beach resorts each year, especially during " spring break " season. The legal drinking age in Mexico is 18, but it is not uniformly enforced. Warning flags on beaches should be taken seriously. If black or red warning flags are up, do not enter the water. U.S. citizens have drowned or disappeared at Mexican beaches and are advised to not swim alone in isolated beach areas. Boats used for excursions sometimes lack adequate life jackets, radios, tools to make repairs, and may not be covered by accident insurance. Mountain Climbing and Hiking: The Mexican government has declared the area around the Popocatepetl and the Colima Volcanoes off limits. In remote rural areas, there can be limited cell phone coverage and internet connectivity.

Question: Which country does the airline Norontair come form?
Answer: Canada