Prompt:
Thats cool thank you.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Femke ,Dank je weer voor de order , hij staat bij je orders met nr 4007159

###

Response: {"Subject": "Menukaart WP kaart apart formaat", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
You're welcome

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ook voor jou een fijn weekend

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Buenos días Pero no quería devolver el pedido. Quería quedármelo. Tengo que
devolverlo? Porque usamos 2 carteles ya... Muchas gracias. Un saludo
El vie., 14 jul. 2023 10:38, Helloprint > escribió:

Mi cuenta

Hola angela,

Hemos creado una factura de devolución.

Tal y como acordamos, hemos devuelto el pedido número 3947965.

¿Habías efectuado el pago? No te preocupes, nuestro Departamento de
Administración te reembolsará la cantidad en el plazo de 10 días laborables (o
antes), siempre que no haya otras facturas pendientes de pago.

¿Quieres un resumen general de tus facturas? En Mi cuenta

podrás encontrar una visión general de todas tus facturas.

Ir a Mis facturas

Resumen de tu pedido:

Paneles de Aluminio Dibond - 60cm - 16cm

Pedido:

Material:
Tipo de impresión:
Superficie:
Acabado:
Cantidad:

€ 29.58

#3947965-5818710

Aluminio pulido (para exterior)
Impresión a una cara
0.1m2
Corte limpio (Rectangular)
5

Dirección de envío

AIN ESC
AIN Empresa de Servicios para la Construcción SLU
AIN ESC
Pol. Ind. Teixeiro-Curtis, Rúa F
15310 Teixeiro-Curtis
Spain
620733232

Dirección de facturación

angela yañez saenz
AIN Empresa de Servicios para la Construcción SLU
AIN ESC
Avenida Martínez Pardo, 70
15310 Teixeiro-Curtis
Spain
620733232

Subtotal: € 29.58

Envío: € 2.99

IVA: € 6.84

Total: € 39.41

¿Tienes alguna pregunta o comentario?

Para más información visita nuestra página de preguntas frecuentes

o contacta con nuestro servicio de Atención al Cliente.

Nicole - Servicio de Atención al Cliente

¿Qué te parece este email?

¡Se entiende!

Podría mejorarse

No se entiende nada

###

Response: {"Subject": "Re: La devolución del pedido 3947965 está lista", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Refund", "Queue name": "Spanish_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5818710.0"}


Prompt:
Ah sorry it's back up!

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Wellicht is het dan opgelost

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik wil me graag uit laten schrijven voor de nieuwsbrief. Dan staat er dat ik eerst moet inloggen. Volgens mij mag dat helemaal niet op die manier.

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Account", "SubDomain - Split": "Account - Unsubscribe newsletter", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
necesitaba una tarjeta para taller, con un agujero para pasar una goma y colgarla del conmutador del intermitente del coche, la típica de las revisiones del taller, es posible hacerle el agujero a una tarjeta normal?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste, Is het mogelijk een voorbeeld te zien van de envelop met eigen logo ?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
zijn rechte hoeken

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ok is nu aangepast

###

Response: {"Subject": "#2745919", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Artwork Offertes", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Kunnen jullie iets met dit PDF?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Het is nu 134...

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Changes", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
hola, recibo un sms de GLS a las 18.06, miro el enlace y dice que no han podido entregar el paquete por ausencia (2ª vez encima) bien, yo tengo mi estudio en el domicilio y paso el 80% del día aquí, a las 18.06 estaba aquí delante del ordenador trabajando y NO ha sonado el telefonillo, es más, por si tuviera que salir como recibo varios pedidos a la semana ya tengo un cartel en el portal para que me llamen y concertar entrega si no estoy o dejen el paquete en el local de al lado, es más he bajado en 5min y he dado 3 vueltas a la manzana y alrededores y no estaba, increíble! el repartidor de GLS en particular -porque me lo hace 1 de cada 3 veces sin fallo y a pesar de las quejas- es subnormal y pretende ahorrarse los repartos para que la gente vaya a los ptos de entrega, pero como yo lo necesito a domicilio ya que el pto de entrega en mi pueblo está a las afueras y yo no tengo vehículo NO pienso ir a ningún punto de recogida porque no puedo y porque no voy a perder media mañana de ¨MI trabajo porque él NO hace el suyo, espero que extendáis queja formal por este mal servicio ya que obviamente afecta diréctamente al servicio de mis clientes que tienen que aguantar esperas porque el repartidor no hace su trabajo, pero después soy yo quien tiene que dar la cara. PD: llamar a GLS Ibiza es IMPOSIBLE, he llegado a llamar hasta 93 veces en una mañana y siempre comunica, son lo peor, creo que ya os dí hace tiempo quejas de esta empresa... vosotros veréis

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Spanish_Connect_Email", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ok no problem, I can change this for you

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
What was the order number?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Mocht je problemen met de levering ondervinden laat ons dit dan ook altijd nog even weten

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi David,Thanks for your message.I have gone ahead and amended the address for you on order 4004262, which you should also be able to see you end.Let me know if I can help. with anything else.Have a great rest of your day!

###

Response: {"Subject": "Re: REMINDER: Check your Digital Proof for 4004262-5911874", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": "5911874.0"}


Prompt:
Dan wens ik je een fijne dag

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Let me take a look for you, one moment

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Please can you refund this order asap as I have not supplied art work and this is no longer needed. Thank you

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
250gsm

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
En de flyers dan de dag ervoor ofzo?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
3512800 Invoice Number

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik zie dat je een account bij idrukker hebt. Dit is drukzo geworden

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Status of my order

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dag Peter,Ik zou graag een metalen signalisatieplaatje willen drukken om buiten op te hangen. Het zou iets moeten zijn in onderstaande aard maar dan om op een muur te bevestigen en A4

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
bedankt voor de moeite en nog een fijne dag gewenst

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour, j'aimerais relancer une commande déjà passée mais avec une quantité moindre tout en gardant le même fichier. Est-ce possible svp ? Merci de votre réponse

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Pedido #2576155

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
But Iam placing a order from another company now

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Salve Daniele

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hey Robin

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi Myrte

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
We offer banners at this size yes: https://www.helloprint.co.uk/banners however, they aren't mounted onto frames

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
katy.twomey?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hemos hecho 2 pedidos con HelloPrint. Quiero realiza otro pedido más pero el segundo pedido de tarjetas a la vista era muy mala calidad comparado al primer pedidio. Los bordes enseguida se abrieron aunque fueran laminado y quedaron muy feos. Antes de pedir quiero saber si vuestro proceso y calidad ha mejorado o si me puedes mandar una muestra por ejemplo para que vea como se queda antes de comprar cantidad. No quiero pagar por otro pedido y luego ver que la calidad no era lo que recibí en el primer pedido.

Gracias

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour, merci de nous avoir contactés. Je suis navrée de cette expérience. Nous avons placé votre commande dans les commandes à renvoyer et recevrer un nouveau lien de suivi d'ici peu!Je reste à votre disposition pour de plus amples informations.

###

Response: {"Subject": "Re: Votre commande 3988119-5885443 est en route", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "French_Returns", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Nee, ik heb zelf een nieuwe bestelling aangemaakt. #4004911

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Erg zonde inderdaad, vooral op een moment als dit. Ik hoop dat we het bij volgende bestellingen weer beter kunnen maken

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Ik neem de order er even bij om te zien of alles goed gaat :)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
thank you. Do you know what or when this issue is going to be dealt with (missing print run for example?)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Sure, could you give me the order number please?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Zeker, heb je mijn emailadres?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
depuis plusieurs jours, les fichiers sont toujours en attente de validation...pourquoi ?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Hello
Thanku I have just now approved my 2 sided print,
can you confirm a saturday delivery for tomorrow,
I will try to call when your phone lines are open , they are currently closed
thanks regards anne From: Anne McCloy
Sent: 13 July 2023 17:33
To: Helloprint ; Helloprint

Subject: ORDER NUMBER 4005357 - 5913688. - wrong file uploaded , please
Dear Print
ORDER NUMBER 4005357 - 5913688

I just now uploaded the file for the FRONT of my postcard only to check the
colour on screen. I did not upload the BACK and tried to remove the upload and
was sent a message to say it had been sent to production.
Please do not send that file for production.
Please find attached the correct artwork labelled FRONT and BACK, I am unable
to put into one document.
Please send me proof for approval
Can I request a Saturday Delivery if all approved by 10.30 am Friday as I
paid for one day delivery
I was able to get good assistance form your department last time
Please advise by return email
Thank you
Best
Anne

###

Response: {"Subject": "ORDER NUMBER 4005357 - 5913688. - wrong file uploaded , please", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": "5913688.0"}


Prompt:
Shall I cancel the t-shirts or do you want to proceed with them?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
\*\* Message Helloprint \*\*

Adresse email: [patrick@belgosun.be](mailto:patrick@belgosun.be)

Nom: patrick anthonis

Message: Impression: LE LOGO IMPRIMé DANS LE DOS N'EST PAS
COMPLET-BELGOSUN PAS ELGOSUN!

Commande N°: 3987002

Détails de Commande N°: 5883616

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE SOUHAITE UNE RÉIMPRESSION

ROUTING NOTE: [BONJOUR@FR.HELLOPRINT.BE](mailto:BONJOUR@FR.HELLOPRINT.BE)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": "5883616.0"}


Prompt:
estelling #3999490

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Het afleveradres klopt niet

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
If you end up reprinting the address needs to be Novotel Amsterdam CityAttn of Mike Tingey guest arriving 13th JulyEuropaboulevard 10, 1083 AD Amsterdam, The Netherlands.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Bonjour il y a des erreurs sur ma commande et je souhaterais modifier mais impossible

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
i can set up a reprint of the 100 flyers if you prefer?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I will check what joyce already did for you and fix the problem. Normally our financial department needs a couple of days seeing we have a list of people asking for info. I understand that you are not happy when you did not receive a message yet

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Guten Tag:)
Ist es möglich, eine Seite mit einer sehr einfachen Zeichnung auf der linken
Seite zu haben, wie eine Blume, und ein Gedicht auf der rechten Seite.
Es ist das erste Mal, dass ich eine Druckerei beauftrage, ich bin also nicht
sehr erfahren :)

Beste Grüße

Jinyi Nötzelmann ( JENAY ) [natalia0983@gmx.de](mailto:natalia0983@gmx.de)
Creative + Passion

On 16. Jul 2023, at 12:51, HelloPrint wrote:

Mein Konto

Hallo Jinyi,

Eine Vorschau wartet darauf geprüft zu werden!

Wir sind sehr bemüht mit der Produktion zu starten, aber natürlich werden wir
das nicht ohne Ihre Zustimmung machen. Überprüfen Sie Ihre Vorschau jetzt, um
sicher zu gehen, dass Ihre Bestellung pünktlich fertig gestellt wird.

Hier sehen Sie die Ergebnisse unserer Design-Experten:

Seitenzahl nicht korrekt Die Anzahl der Seiten in Ihrer Datei stimmt nicht mit
der Anzahl der Seiten des Auftrags überein. Daher haben wir Ihrer Datei leere
Seiten hinzugefügt, wie im Korrekturabzug gezeigt. Wenn Sie damit nicht
zufrieden sind, laden Sie bitte eine neue Datei mit der korrekten Seitenzahl
hoch.

Kleiner Text Uns ist aufgefallen, dass Ihr Entwurf sehr kleinen Text enthält,
der beim Druck wahrscheinlich unleserlich wird. Wenn Sie dies vermeiden
möchten, passen Sie bitte Ihr Design an und laden Sie eine neue Datei hoch, in
der die Textgröße mindestens 6 pt beträgt.

Überprüfen und genehmigen Sie Ihren Digitalproof vor:
Montag 17 Juli, 11:30

Jetzt überprüfen

Ohne Ihre Zustimmung können wir nicht mit der Produktion Ihrer Drucke beginnen
und den aktuell erwarteten Liefertermin Freitag 21 juli (spätestens Montag 24
juli)nicht einhalten.

Zusammenfassung Ihrer Bestellung #4007419-5917109:

Broschüren mit Klammerheftung

Format:
Seiten (inkl. Umschlag):
Papiersorte:
Material:
Einband:
Oberflächenveredelung:
Druckauflage:

€ 19.29

A6
16
Matt
170 g/m² Matt
Das Cover ist dasselbe wie die Innenseiten
Keine Endverarbeitung
5

Haben Sie irgendwelche Fragen oder Kommentare?

Besuchen Sie unsere Kontaktseite

oder chatten

Sie mit uns! Montags bis Freitags von 09:00 bis 17:00 Uhr. Wir antworten
innerhalb weniger Minuten!

Nicole - Kundenservice

Wie finden Sie diese E-Mail?

Alles klar, alles super!

Na ja, könnte besser sein.

Nicht verständlich

###

Response: {"Subject": "Re: Aktion erforderlich: Überprüfen Sie Ihre digitale Vorschau für die Bestellung 4007419-5917109", "Domain": "CX - Other", "SubDomain": "NEW/OPEN Conversation", "SubDomain - Split": "NEW/OPEN Conversation", "Queue name": "Global_Email", "Product Category (Tagged)": "Unknown", "Order Item ID": "5917109.0"}


Prompt:
I'm afraid the order went into production an hour ago so I cant change it

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Thanks for using WeTransfer! Your files were sent successfully.

Helloprint - bestelling 3997009 sent to
[info@socialstudios.nl](mailto:info@socialstudios.nl)
1 item, 156 MB in total ・ Expires on 19 July, 2023
Thanks for using WeTransfer. We'll email you a confirmation as soon as your
files have been downloaded.

Recipients
[info@socialstudios.nl](mailto:info@socialstudios.nl)
Download link
https://we.tl/t-dH4Vn4tfeZ

1 item
folder-drukklaarALLSKIN.ai 156 MB

Message
Beste Dihlayla,

Bij deze het bestand van bestelling 3997009.

Met vriendelijke groet,
Feiko

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.

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###

Response: {"Subject": "Helloprint - bestelling 3997009 sent successfully to info@socialstudios.nl", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,

Nous avons réalisé un logo pour notre petit collectif. Est-il de
qualité suffisant pour envisager un drapeau (100x70) avec ce fichier?
(format logiciel Krita). Merci.

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] artwork", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "French_Artwork", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi - I have uploaded some artwork for an order, ref Ref. 6942737/1339934. I need my Finance Assistant to pay it (she has the card) but we are in separate locations and she is AFK. Is it possible to save the order so she can pay it later? Is there a way she could log on and pay it?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Pay per mail link", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik zal echter wel even aangeven dat het wel wat specifieker genoteerd mag worden

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
ik dacht dat ik alles had aangepast naar hofmeesterstraat 2, maar dit staat nog op jonkheer de la courtstraat

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - VAT queries", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Nee, dat was het

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Waar vind ik de aanleverspecificaties voor 'brochures', met een nietje?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
On the order in the basket it looks as though she has added as SIZE=0.5m2

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
ok grazoe

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik neem het even van mijn collega over. Zij gaat momenteel op pauze

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Merci beaucoup pour votre réponse :) je vous souhaite une excellente journée

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
io avrei però un cliente che è produttore

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
la fattura di 204,64 euro deve avere un imponibile di 167,74 e iva 36,91 euro

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Refund", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
En onze bestelling 3994104 is niet bezorgd. Zijn deze bestellingen qua adres omgewisseld?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Can you please change delivery address for this order

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste

Graag wil ik kleine, losse stickers bestellen van 3x3cm. 25 stuks. Bij
gewone levering zouden ze 25 juli moeten aankomen en het snelste is 24
juli. Is er een optie om de stickers met spoed te drukken en te
verzenden? Ik ben bereidt om er extra voor te betalen. De stickers heb
ik VOOR 23 juli nodig. Alvast bedankt met vriendelijke groeten Aya

\--

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
With a green save button

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
ivm perspectief van foto

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Maar die moet er niet bij. die is voldaan.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Is this the correct one?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi!Thank you for your message.We have not received the payment on our end.Could you send us the payment proof for order #3991841.This way we can take this in production for you. Thank you!

###

Response: {"Subject": "Re: We're ready to start printing your order 3991841", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "English_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
kan je die polos laten leveren op ander adres?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
ALvast een fijn weekend

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Great, I'll close this chat now, have a lovely day 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dit bericht wordt automatisch verstuurd, u kunt er niet op reageren. Vragen?
Ga naar onzesupport-pagina . Onze
mailadressen eindigen altijd op @dhlparcel.nl of @dhl.com en we vragen je nooit
via mail om inlog- of betaalgegevens. Iets niet in de haak?Check het hier!

NIEUWE BEZORGAFSPRAAK maken

### English and French below ###

Beste klant,

We hebben geprobeerd uw zending(en) af te leveren, maar dit is vanwege de
volgende reden helaas niet gelukt:Niet besteld, geadresseerde onbekend.

U kunt uiterlijk binnen 14 kalenderdagen doorgeven wat er met uw zending(en)
moet gebeuren. Daarna sturen we deze retour.

Bezorgafspraak wijzigen via My DHL Parcel

Open uw zending via het instructies benodigd icoon in de Attentie kolom. Heeft
u meerdere geweigerd meldingen ontvangen? U vindt ze terug in uwMy DHL Parcel
account.

Zendingsnummer:

8097563783

Eenheidsnummer:

JVGL0590268900237202

Ordernummer:

56045-5832256.1

Klantnaam:

FRANCHELIE FRANCA

Adresgegevens:

HEERENWEG 282 6414AV HEERLEN

Aantal colli:

1

Aantal pallets:

0

Nog geen My DHL Parcel account?

Neem contact op met onze Sales Support
 voor inloggegevens.
In de tussentijd geeft u zonder account uw instructies door via onswebformulier
.

Met vriendelijke groet,

DHL Parcel

Meer informatie? Bekijk de supportpagina

op onze website.

Dear customer,

We tried to deliver your shipment(s), but unfortunately the delivery was
unsuccessful because of the following reason:Not ordered, consignee unknown.

Please let us know your new delivery instructions at the latest within 14
calender days. After this period your shipment(s) will be returned.

Choose a new delivery in My DHL Parcel

Search for you shipment in the overview page and press the instructions
required icon in the Attention column. In case of multiple refused shipments
you can individually process them inMy DHL Parcel.

No access to My DHL Parcel?

Contact our Sales Support
for login details. While you wait for an account you can still give new
delivery instructions through ourweb form
.

Kind regards,

DHL Parcel

More information? Visit the support page

on our website.

Cher Client / Chère Cliente

Nous avons essayé de livrer votre colis/palette. Cependant la livraison a
echoué dû à la raison suivante: Pas commandé, destinataire inconnu.

Veuillez nous faire parvenir les nouvelles instructions de livraison dans les
14 jours svp. En dehors de ce délai, l’envoi sera automatiquement retourné.

Transmettre de nouvelles instructions de livraison via My DHL Parcel

Dans votre environnement My DHL Parcel, vous trouverez rapidement les envois
qui nécessitent des instructions, dansRapport d'envoi. Cliquez sur le bouton
Instructions requisesdans la colonne Attention pour soumettre de nouvelles
instructions concernant un envoi.

Pas de compte My DHL Parcel? Demandez votre personne de contact attitrée chez
DHL Parcel.En attendant, vous pouvez transmettre vos instructions sans compte
via notreformulaire en ligne

.

Cordialement

DHL Parcel

Plus d'informations ? Veuillez consulter la page de support

sur notre site web.

###

Response: {"Subject": "Nieuwe bezorgafspraak", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Urgent", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Thank you, do I edit my order then or start again?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I can offer a refund for the missing notepads?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,

J'ai commandé un calendrier mural 26 pages recto-verso. l'option
recto verso est impossible à choisir, pouvez vous vérifier et
corriger ma commande ? Merci d'avance. JC Despierre

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,

En fait je n'arrive pas à configurer sur votre site mon téléchargement en PDF,
Quelle est la solution?
Merci

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dit is het adres dat nu bij de bestelling staat:Hoffman Outdoor Media (149687)Esta ManeraJohan van Zwedenlaan 29744 DX GroningenNetherlands(+31)0732032149

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
It looks like your order was for an 8 page booklet but your artwork is for 12 pages so our team are unable to process this.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Yes that would be great, thank you. Would it be possible for these to be delivered to my home address please (15 Bevan Close Warmington PE8 6WJ)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Je vois que la tentative de livraison a échoué pour la commande #398282. Vous pouvez communiquer avec le transporteur concernant la livraison, voici son numéro de téléphone : +33 9 70 80 85 66Voici le lien de suivi pour votre référence : https://tracking.dpd.de/status/fr_FR/parcel/05212126962376En cas de besoin, nous sommes disponibles par chat et téléphone pour vous guider. Vous pouvez nous joindre au 01 84 88 50 55 depuis la France 02 808 35 80 depuis la Belgique et par chat via notre site web. Du lundi au vendredi : de 9h à 17h

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "French_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ik pas de bestelling aan, momentje graag!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Kan je hem dan doorzetten met jou adres in de bestelling? Dan pas ik het daarna voor je aan

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Robin We hebben de betaling goed ontvangen, waarvoor dank! Ik heb zonet de credit nota teruggestort naar jou.Fijne dag!

###

Response: {"Subject": "RE: Alsjeblieft, hier is je creditfactuur voor order 3950523", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Refund", "Queue name": "Finance", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
OK, GRACIAS !!!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ok zo?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Again - submitted incorrect artwork in previous note... attached is corrected artwork.

###

Response: {"Subject": "[CF] artwork", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Email_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Le souci étant que la totalité des faire-part ne sont pas abimés et peuvent être utilisé. Malheureusement, nous n'avons pas la main sur l'emballement des produits et tentons de vous proposer une solution en guise de geste commercial

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
ik heb nu een nieuwe bestelling toegevoegd voor je met ordernummer 4004573 met een levering voor 19 juli. De prijs is 96,24 EUR. Je dient dus nog wat bij te betalen. Dit kun je handmatig doen naar het rekeningnummer op de nieuwe factuur.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Can you send photos of the printed mistakes?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Supplier - Artwork rejected", "Queue name": "Traffic_Supplier_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Good Afternoon, We were informed that you only supply budget or premium bases, is this correct?3980759-58733323980759-5873333You can dispose of these orders. Thank you.

###

Response: {"Subject": "HP returns - 3980759", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Unfinished complaint", "Queue name": "Traffic_Suppliers_Reclamation", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Dit is niet veel anders maar de prijs die we nu hebben doorgegeven is exact hetzelfde als vorige keer .Dus ik kan hem aanpassen naar de versie van de site , dus laat maar weten .

###

Response: {"Subject": "Prijsofferte stickers rond 60mm", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Kan ik je intussen nog ergen bij helpen?

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Refund", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Zou je mij het betaal bewijs kunnen doorsturen dan kan ik hem voor je doorzetten in productie

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
es mejor que cancele y vuelva a pedir?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,

Je viens de constater qu'une ancienne facture ne correspond pas au
montant final annoncé et payé.

Pouvez-vous me générer une nouvelle facture conforme à la commande.

Total de la commande initiale : 34,78€

Je vous informe que c'est bien la somme qui a été débité
(34,78€). J'ai juste besoin d'une facture correcte pour ma
comptabilité.

Merci d'avance pour votre retour. Bien cordialement

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] payment / invoice", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Zojuist een bestelling geplaatst ( 3998857 - 5903193). Ik probeer nog een opmerking toe te voegen maar dit lukte niet meer, vandaar op deze manier:

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Buenos tarde, he realizado un pedido de recetas médicas, pero como es un pedido repetitivo no necesito diseño, y aún así la plataforma me pide un diseño, quiero saber como pueden seguir adelante con el diseño anterior,
Gràcies,

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Spanish_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Marvin,bedankt voor je aanvraag, ik heb deze in behandeling genomen.Ik zal deze in het account van Olaf zetten (niet meer werkzaam bij Sparta).Ik zal deze  in het account van Lindy zetten.Olaf Hoppzak, is gekoppeld aan het volgende emailadres administratie@sparta-rotterdam.nl (is aangepast en nu algemeen)Lindy Hogendoorn aan commercie@sparta-rotterdam.nlIk kom hierop terug.

###

Response: {"Subject": "Offerte Polsbandjes | Sparta Rotterdam", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Na het downloaden kun je het bestand in de bestelling op onze website plaatsen

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Website - Canva", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ja zeker, dat is 4002711 - 5909324

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour, Merci de nous avoir contactés. Après vérification, je vous confirme que la ligne de découpe est bel et bien la magenta du fichier.En espérant vous avoir été utile. Je reste à votre disposition pour de plus amples informations.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Folders, 4-luik venstervouw- Vorm: Staand- Formaat: US- Uitstraling: Glanzend- Materiaal: 135 grams Glanzend- Afwerking: Geen Afwerking- Oplage: 500

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Sarah, I'd like to re-order Order #3808386 but with different artwork please

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Johnny,beedankt voo rde opdracht, ik heb het bestaand mert boorgat geladen.De grootte van het boorgat heb ik van 5 mm aangepast naar een boorgat van 4 mm doorrsnede.Bestanden worden gecntroleerd, digitale drukproeven volgen.

###

Response: {"Subject": "Spaarkaarten en sample kaartjes", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hm that's strange! It should be available for it

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Ik was die info even kwijt

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dag Quinty,

Als bijlage het betalingsbewijs en overschrijvingsinformatie. Het bedrag
klopt, maar ik denk te weten wat er is misgelopen. De referentiemelding
verschilt. Zou deze bij jullie zijn aangekomen op een de referentie van het
betalingsbewijs?

Alvast bedankt,

Met vriendelijke groet,

Shawny Vanhoutteghem (zij/haar)

Coördinator Safe ’n Sound

Projectverantwoordelijke Quality Nights, Quality Bars, ATTENT en Feest Wijzer

En al jouw andere vragen over uitgaan en jeugdwerk

T +32 2 422 03 07 M +32 478 61 60 89

[www.safensound.be](http://www.safensound.be)

VAD  .
Vanderlindenstraat 15 . 1030 Brussel

Van: Drukzo
Verzonden: vrijdag 14 juli 2023 16:27
Aan: Shawny Vanhoutteghem
Onderwerp: Re: RE: Je factuur van bestelling 3750415 staat klaar

Hi Shawny,

Onze financiële afdeling kan de betaling helaas niet terugvinden met deze
referentie.

Zou je voor mij de referentie die gebruikt is kunnen controleren?

In het geval dat deze namelijk onjuist is, zal het geld geretourneerd worden
naar jullie en niet bij ons aankomen.
Ik hoor het graag! Alvast bedankt.

Vriendelijke groet,

Quinty
Drukzo

Wist je dat je op drukzo.be  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

Previous-message-reference: < [bc3492e126694a549b2559199eda92c3@email.dixa.io](mailto:bc3492e126694a549b2559199eda92c3@email.dixa.io)
>

Previous-message-reference: <
[VE1PR02MB55188A4E3DB0485867E3E6A4FD34A@VE1PR02MB5518.eurprd02.prod.outlook.com](mailto:VE1PR02MB55188A4E3DB0485867E3E6A4FD34A@VE1PR02MB5518.eurprd02.prod.outlook.com)

>

Previous-message-reference: < [82a33f36ddcb4480b2f3298d2327b07e@email.dixa.io](mailto:82a33f36ddcb4480b2f3298d2327b07e@email.dixa.io)
>

###

Response: {"Subject": "RE: Je factuur van bestelling 3750415 staat klaar", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Sorry to hear you are having issues

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Zou een andere kleur eventueel een optie zijn? Het spijt me echt dat het zoveel gezeur is voor deze bestelling

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Hoi, Zojuist heeft een van je collega's een offerte voor me klaargezet, deze heb ik doorgezet. (ordernummer: #4000767)Nu zag ik alleen dat er geen mogelijkheid meer is om op rekening te betalen. Kan dit nog omgezet worden? Dit doen wij namelijk bij al onze bestellingen.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Voor 2 verschillende vlaggen moeten er 2 x1 vlag besteld worden

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
We hebben deze vouw (W-vouw) helaas niet standaard op de website staan. Je kunt het wel aanvragen op offerte met alle specificaties.We hebben daar een aanvraagformulier voor: https://www.drukzo.nl/contactformulier?type=inquiry.Dan neemt het offerteteam zo snel mogelijk contact met je op met de mogelijkheden.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemiddag, ik heb een grote bestelling spandoeken (13 stuks) in de winkelmand staan. Kunnen jullie de transportkosten groeperen en zo de prijs verminderen, want nu betaal ik op elke spandoek apart verzendkosten.

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Please see attached

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
please do you know how many mm should we order?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Merci beaucoup, bonne journée

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment status", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dit waren mijn specs toen.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
dankje

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
this is £50.60 extra

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Lauren, Very sorry about this!Can you please send an image of the box showing the shipping label? We can of course set up a reprint.

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5853125.0"}


Prompt:
Pour info, colis reçu ce matin. Cordialement

Vincent Brudnicki I Graphic Designer
Tangram Graphic Design
Rue des Trieux 19 I B-5660 Pesche
\+32 478 947 968 TVA BE 0658.675.332

###

Response: {"Subject": "Re:", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hey,

Your opportunity to dominate the freelancing market is here, and it's
time to seize it with both hands. TaskAI is the game-changer you've
been waiting for, and it's just a few clicks away.

Step 1: Create. Enter any name you want and click the create button.
It's as straightforward as it sounds, or you can let the AI name the
marketplace for you. The power is in your hands.

Step 2: Activate. Turn on your AI-run "Fiverr-Like" marketplace
pre-filled with hundreds of gigs in just a single click. It's as easy
as flipping on a light switch.

Step 3: Profit. Watch as TaskAI finds businesses that need AI
services, closes the deals at the click of a mouse, and gets you paid
$1,000+ over and over again. No cold calling, hard selling, or hard
work required.

Don't let this golden opportunity slip away. Activate TaskAI now and
step into a future of limitless success.

Click here https://shorturl.at/huvwV to take action and activate
TaskAI today.

Talk Soon,

Otto

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] payment / invoice", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Spam", "Queue name": "French_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Wellicht dat het daar wel mogelijk is

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
top tx

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
is this line show after print?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hoi Johan,Ik weet niet of je mijn bericht op de chat nog gezien hebt. Vandaar deze mail.De bestelling kunnen wij na akkoord van de proef en betaling van de bestelling helaas niet meer annuleren of aanpassen. De bestelling gaan namelijk meteen door in het productie proces. Omdat dit een volledig geautomatiseerd proces is kan dit niet meer tegen gehouden worden.Het enige wat ik voor je kan doen is je een korting aanbieden van 10% op een nieuwe bestelling.Mocht je nog vragen hebben dan hoor ik het graag.Een fijne dag!

###

Response: {"Subject": "Re: Leun achterover, ontspan, we werken aan je bestelling 4003582", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Trustpilot", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Steve! sure, Ill take a look immediately

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Overpayment", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Fran, sorry I lost you - the order number is 4002286 mame Stewart- thanks

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
https://connect.helloprint.nl/flyers-a5-250g-250ggloss-bothsides#printrun

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Lowest Price Guarantee", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dan kan ik de bestelling met het bestand doorzetten voor productie

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour

Je souhaite supprimer mon compte, s'il vous plaît, car je n'ai plus
besoin de ce service. Cordialement, Mallika LECOEUR

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] other", "Domain": "Choose & Select", "SubDomain": "Account", "SubDomain - Split": "Account - Delete", "Queue name": "French_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,Nous sommes bien d'un fichier vectoriel pour la commande#4006793-5916120 comme la commande est avec une finition exclusive, j'ai joint notre guide des illustrations pour votre référence.En cas de besoin, nous sommes disponibles par chat et téléphone pour vous guider. Vous pouvez nous joindre au 01 84 88 50 55 depuis la France 02 808 35 80 depuis la Belgique et par chat via notre site web. Du lundi au vendredi : de 9h à 17h

###

Response: {"Subject": "Re: Tout est bon, on s'occupe de tout ! Votre commande 4006793 est en cours de traitement.", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hopelijk kunnen jullie alsnog 2 doeken leveren van het juiste formaat

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Pero es que la carta es demasiado grande 40 cm de alto esto un cartel no es una carta 🎴 normal

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Gentile Francesco,Vedo che ci siamo scritti quasi contemporaneamente. Secondo quanto richiesto, abbiamo elaborato la cancellazione dell'ordine 4001514 (consegna in 7 giorni) e abbiamo creato un nuovo ordine con il numero 4001729 (consegna in 3 giorni lavorativi).Cosa significa questo? I soldi dell'ordine originale saranno trasferiti a quello nuovo e le abbiamo inviato un nuovo link per il pagamento della differenza per la produzione e consegna veloce. Qualora effettui il pagamento della differenza entro le 11.30 di domattina, riceverà le sue bandiere tra lunedì 17, massimo martedì 18.Link di pagamento: https://www.helloprint.it/index.php?shorturl=cDs0MDAxNzI5Oy04NC4xNztuTf8OljZhMcjQd9XZYcxbM_FN3A&controller=shorturlSe hai qualche dubbio, non esitare a rispondere a questa e-mail.Grazie e buona giornata!

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Please see attached the size chart for the Premium Women's Semi-Fitted V-Neck T-shirt

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Hi Peter,
I do not have the shipping label of the package anymore as we had to return
them on another courier back to Stuttgart.
We would like to be refunded for the XXL banner yes.
Many thanks,
Zoe

\--

Zoe Magee (she/her)

Director Communications
[zoe@thedoschool.org](mailto:zoe@thedoschool.org) | bevisioneers.world
 Instagram
 | Facebook
 | LinkedIn
 | Twitter
 | TikTok

###

Response: {"Subject": "Re: Erinnerung(Helloprint.de/1337511)", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Global_Email", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Have a good weekend :)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I don't see any payment on the order - has the money come out of your bank account at all?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik weet dat ze daar al mee bezig is om te kijken hoe dit heeft kunnen gebeuren. Je kan daar vandaag dus zeker een antwoord op verwachten

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
hi Gemma I was talking to sarah before and got isconnected

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hey Peter

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Can I send the wrong business card to the company who suppose to receive it and then you can deduct the delivery cost or give us a discount for our next order?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
How likely are you to recommend Helloprint to a friend or colleague?

From: [pro=helloprint.co.uk@notifications.hellomailer.net](mailto:pro=helloprint.co.uk@notifications.hellomailer.net)
On Behalf Of Helloprint
Sent: Friday, July 14, 2023 11:01 AM
To: [nickdharrison23@gmail.com](mailto:nickdharrison23@gmail.com)
Subject: How likely are you to recommend Helloprint to a friend or colleague?

We want your opinion!

My account

Hi Nick,

At HelloPrint, we strive to provide the highest quality print products and a
hassle-free ordering experience. To keep improving, we would like to get your
feedback. How did you find your recent experience with us? We hope to have
surpassed your expectations! Did everything go according to plan? If not,
kindly let us know so that we can do our best to prevent it in future.

Please take a minute to answer the question below and give us your honest
opinion. Thanks in advance!

How likely are you to recommend us to a friend or colleague?

0

1

2

3

4

5

6

7

8

9

10

Not at all likely

Extremely likely

###

Response: {"Subject": "RE: How likely are you to recommend Helloprint to a friend or colleague?", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi, this order number; 3997840 i need to change the size of the banner

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Goedemiddag Emily, Dankjewel voor jouw bericht!Om de betalingen te lokaliseren ontvang ik graag een betaalbewijsje van de bankoverschrijving. Zodra we dit hebben ontvangen, kunnen wij de betalingen lokaliseren en het teveel betaalde bedrag uiteraard terugvoldoen. Lukt het om dit aan te leveren? Ik hoor het graag! alvast bedankt.

###

Response: {"Subject": "Re: Je factuur van bestelling 3963881 staat klaar", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Overpayment", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Geen dank, wens ik je een fijne dag en alvast een goed weekend 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
son los dos iguales

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Kunnen jullie dit naar [facturen@visualvoice.nl](mailto:facturen@visualvoice.nl)
sturen.

Dank!

Met vriendelijk groet,

VVC B.V.

Jurriën Gleijm

Printen - Drukken - Verzenden

Tripstraat 319

2571 DK Den Haag

Telefoon: 070 402 39 09

Mobiel: 06 33 50 40 00

Van: [helloprint@s4dunning.com](mailto:helloprint@s4dunning.com) Namens [hallo@drukzo.nl](mailto:hallo@drukzo.nl)
Verzonden: maandag 10 juli 2023 13:30
Aan: [jurrien@visualvoice.nl](mailto:jurrien@visualvoice.nl)
CC: [jurrien@visualvoice.nl](mailto:jurrien@visualvoice.nl)
Onderwerp: Ingebrekestelling(Drukzo.nl/9856)

Mijn account

Geachte Jurrien,

Ondanks herhaalde verzoeken die door Drukzo.nl zijn verstuurd, is de
(volledige) betaling door u van onderstaande vervallen facturen uitgebleven.

Wij verzoeken u dringend het totale vervallen saldo ad € 3,62 binnen 5 dagen
na dagtekening aan ons te voldoen op ons bankrekeningnummer NL79ABNA0528387626
ten name van Helloprint BV onder vermelding van uw klant-/debiteurnummer en de
factuurnummer(s).

Mochten wij uw betaling niet, c.q. niet tijdig ontvangen dan stellen wij u
nu, voor zover nog vereist, in gebreke en bepaalt de wet dat wij bij u
buitengerechtelijke incassokosten van € 40,00 in rekening mogen brengen. Ook
zullen wij dan overgaan om de vordering onherroepelijk, ter incasso,uit handen
te geven aan onze incassopartner. Alle hieruit voortvloeiende kosten komen voor
uw rekening.

Tevens achten wij ons vrij de reeds gevallen en nog te vallen wettelijke
rente over het openstaande factuurbedrag op te eisen.

Overzicht van je vervallen facturen:

OrderID

Factuurnummer

Factuurdatum

Vervaldatum

Dagen vervallen

Vervallen bedrag

3752907

3361841

21 feb. 2023

7 mrt. 2023

125

€ 3,62

€ 3,62

Betaal via deze LINK

Heb je al betaald?

Dan is wellicht uw betaling niet goed ontvangen bij ons, wij verzoeken u dan
contact met ons op te nemen en ons te voorzien van een betaalbewijs.

Wij vertrouwen erop dat u het niet zover laat komen, omdat wij graag een
goede relatie met u willen onderhouden.

Wij rekenen op uw medewerking en wij verwachten uw betaling spoedig te mogen
ontvangen.

Hoogachtend,

Drukzo

Powered by S4Dunning B.V.

###

Response: {"Subject": "RE: Ingebrekestelling(Drukzo.nl/9856)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment reminder", "Queue name": "Finance", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
#3946855 / 3901985

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dank je, het zou voor 1000 stickers zijn van een A4 formaat

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Oke is goed 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
again sorry that has happened to you

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Socials", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Dan kan ik alles even controleren

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
RFM20

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount error", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
maar zo is die goed.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
[https://www.helloprint.co.uk/standardflyers-a5-135g-135ggloss-bothsides-2500-days5#turnaround](https://www.helloprint.co.uk/standardflyers-a5-135g-135ggloss-bothsides-2500-days5#turnaround)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemiddag,

Ik probeer al een half uur stickers te bestellen maar de website werkt
voor geen meter. Sorry dat ik het zo zeg maar ik raak helemaal
gefrustreerd. Ik probeer al een kwartier mijn oude adres te veranderen
naar mijn nieuwe adres. Maar mijn oude adres blijft gewoon staan in
mijn order. Ik heb al 3 pogingen gedaan om te chatten maar het gesprek
vervalt steeds. Echt een drama!! Ik ben nu gestagneerd omdat ik mijn
adres dus niet kan veranderen. De betaling is wel al voldaan.
Bestanden moet ik nog uploaden.

Kan iemand hier even naar kijken. Ik zou graag vandaag nog mijn
bestelling plaatsen.

G. Mirte

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Here is a 5% discount code as well: BB4WJ5KZ

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goedemiddag,
gaat om 3997404
Verzonden vanaf Outlook voor Android  From:
Drukzo
Sent: Tuesday, July 11, 2023 2:06:26 PM
To: Suzanne Kuilman
Subject: Re:

Goedemiddag Suzanne,
Bedankt voor je mail. Kan je aangeven om welke order dit gaat? Dan kan ik
het even voor je opzoeken.
Hoor het graag van je en wens je een prettige dag.
Vriendelijke groet,

Joyce
Drukzo

Wist je dat je op drukzo.nl  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Intertoys CulemborgOude Vismarkt 94101CA CulemborgNL

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
hola

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Cordialement,Céline Moreigneaux

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
HalloIk ondervind problemen met jullie website

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,
VEUILLEZ me donner un retour concernant le soucis des mats svp et encore
aujourd'hui !
Elise

\--

www.vagraphique.  eu VAgraphique - BERGER
Elise - Gérante - Rue du Bois 48 à 7866 Bois-de-Lessines
0472/022.456 - TVA Commandez bientôt en ligne vos projets graphiques. -
BE0633.553.025

###

Response: {"Subject": "URGENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! : renvoi des bons MATS pour ma cliente +", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
No problem at all! Hopefully that will resolve it as I know you've been chasing it up a while 😅

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ok thank you

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemorgen, ik ga even voor je kijken!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Speed up request", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Bonjour,Le pelliculage est disponible uniquement sur le recto de la couverture, une fois à plat.En espérant avoir répondu à votre demande, je reste à votre disposition et vous souhaite une très belle journée.

###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "French_Connect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
zal zonde zijn als ik dat bested en darnaa zie dat het helemaal niet mooi is wegens resolutie

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Beste John,

Dank voor je prijs! Ik ga onze verkoop afdeling hiermee laten puzzelen naar
onze klant 😉

Met vriendelijke groet,

TOM SCHUIT

INKOOP dinsdag afwezig

072-5678000

Berenkoog 5 • 1822BH Alkmaar

Van: Helloprint Connect
Verzonden: woensdag 12 juli 2023 14:31
Aan: Sierhuis - Inkoop
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

Hi Tom,

vergeten te melden, formaat puzzel 68 x 44 cm

John Molendijk

Ordermanager

E

W

T

[connect@helloprint.nl](mailto:connect@helloprint.nl)

connect.helloprint.nl

\+31 (0)88 088 8683

Previous-message-reference: < [a8b8a5e94cfc43acb766446dc1d8de3e@email.dixa.io](mailto:a8b8a5e94cfc43acb766446dc1d8de3e@email.dixa.io)
>

Previous-message-reference: <
[c14ac71153c30cdd115c7ae4990cf7a7@connect.helloprint.nl](mailto:c14ac71153c30cdd115c7ae4990cf7a7@connect.helloprint.nl)
>

Previous-message-reference: < [ba5b2f2d03e84180bd4970c495030215@email.dixa.io](mailto:ba5b2f2d03e84180bd4970c495030215@email.dixa.io)
>

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
unfortunately you have sent me the wrong item

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi

Order #4005967

Thank you! I have attached the version with the bleed? Is that correct?
Many thanks Sam
Sent from Outlook for iOS

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "English_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I agree

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Buenos días Kelly, ¿en qué podemos ayudarte?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ok molto bene grazie

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Ik ga even kijken voor je of ik iets kan vinden als voorbleed

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Beste LaurensDank voor je reactie, in orde. Ik heb deze nu aangepast en opnieuw gestuurd naar accounting@subaru.nlIk zal de opdracht verder verwerken conform opdracht en ik kom snel terug met de verwachte leverdatum voor de betreffende locaties.Hartelijk dank,

###

Response: {"Subject": "Feedback POS NL dealerships Subaru", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste, FransHartelijk dank voor de offerte aanvraag.Dit ligt te ver van onze productiemogelijkheden af om tot een goed en concurrerend voorstel te te kunnen komen. Bij vragen hoor ik het uiteraard graag,

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Do you want to try it now while the chat is open and if you have any issues, you can let me know?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Can you please confirm this is the correct address?Tamsin LandelleARR Zoo ltd St. FlorenceManor House Wildlife Leisure PSA70 8RJ TENBYUnited Kingdom

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dit klopt

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Die krijg je in de mail

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
gelieve de bijlage en mails te bekijken!!!! duidelijk 2 zijdig full color mat laminaat,

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Yes, you can press copy in the basket and once the order has been placed each set will its own order line number, and you can upload the files individually to each set.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I've just seen that the production team have contacted the site again this morning to confirm that it was collected, but we haven't had a response yet

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Je vous en prie, si vous n'avez pas d'autre requête, je vais fermer ce chat. Bonne journée

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
la vela es de las verticales junto con la base

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour, j'ai besoin d'imprimer 4 stickers grand format de 90 x 110 cm. Si je choisi "sticker vitrine", fournissez vous le visuel imprimé avec une feuille de transfert par dessus ou simplement un autocollant classique ?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hola Helloprint.
Su opinión es importante para nosotros.

Has contactado con nuestra compañera ines del equipo de atención al cliente.
Puedes indicarnos el grado satisfaccion con esta persona.
¿En qué medida estás de acuerdo o en desacuerdo con esta afirmación?
El equipo de Atención al cliente ayudó a aclarar mis dudas

1 - Totalmente en desacuerdo 7 - Totalmente de acuerdo

Esta encuesta es un servicio de El equipo de Atención al cliente

.

Actualiza tus preferencias de correo electrónico

para elegir
los tipos de correo electrónico que recibes.

La Casa de las Carcasas.
Polígono Industrial El Pocito.
Jaraíz de la Vera,, Extremadura, 10400. España.

###

Response: {"Subject": "¡Hola!, ¿Cómo fue su experiencia con nuestro equipo de Atención al cliente ?", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Spanish_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
e spedite all estero (slovenia) o solo in italia?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ciao Lisa, Ho creato il nuovo ordine, questo il nuovo numero di referenza: 4005949.Essendo un formato più grande è di base più caro.Ho comunque applicato uno sconto del 20% come gesto commerciale. Una volta pagato l'ordine, e approvata l'anteprima di stampa passerà subito in stampa.Se hai altre domande su questo o altri argomenti, non esitare a contattarci, buona giornata 🙂

###

Response: {"Subject": "[CF] artwork", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Italian_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I'll take a look now, if it hasn't gone to production then we will be ok

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Oke zo staat het hier niet op mijn scherm

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
the file is already uploaded right

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Beste John,
1. De oplage voor de brochure is 200 stuks.
Denk dat geniet prima is.

1.  Nog even over de doosjes:
    Ik denk zelf aan een doosje met klapdeksel of met gewone deksel
    Doos A7+ - 109 x 78 x 25 mm - Binnenkant & buitenkant

Het gaat hier om een spel met 60 unieke kaarten die ik graag mee wil nemen in
de opgave. Oplage is 1000 stuks Dus 1000 x 60 kaarten minimaal 300 grams
(moet wel in het doosje passen) formaat a7 matte mc en ronde hoeken.
Het doosje moet wel goed stevig zijn.
Zou je voor deze twee items een opgave kunnen doen?
Met vriendelijke groet,
Hans Bastmeijer

Servion studio | 06 - 418 42 936 | [info@servionstudio.nl](mailto:info@servionstudio.nl) |
[www.servionstudio.nl](http://www.servionstudio.nl)
Dit bericht bevat vertrouwelijke informatie en is uitsluitend bestemd voor de
geadresseerde(n). Indien u als niet-geadresseerde dit bericht ontvangt, wordt
u verzocht de afzender hierover te informeren en het bericht te vernietigen.

###

Response: {"Subject": "vraag", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Thank you! Would you like me to wait on the chat or shall I close it and you can open a new one once you have it?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dit zijn de eerste 4

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Thanks Conor Have A Lovely Evening

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Review your quote and order your Solopress print job (QUOT2318301)

Complete your Solopress order

Confirm your order by Monday 10 July at 17:00 to ensure you still receive it
onMonday 17 July

Your print quote is waiting for you, to receive your order in time, please
review the quote summary below and complete your order byMonday 10 July at 17:00
. If you need to add payment information, update quantities or delivery
information, you can do so on the checkout page.

If you have questions or want to discuss your quote, please call or email us
and we’ll be happy to help. Please quote the referenceQUOT2318301 when calling
or emailing.

Best regards,
Michael Day

Remove an item

Complete order

Decline quote

Quote Reference: QUOT2318301
Customer Reference: N/A Order Date: 10/07/23
PO Number: N/A

Product Shipping Address Price
Folded Leaflets & Flyers
Folds: Folded
Options: Roll Fold
Additional Options: Standard
Size: A4 (297 x 210 mm)
Folding Style: 12pp 105 x 99mm (Roll Fold then folded in half)
Sides: Double Sided
Paper: Silk
Paper Weight: 130gsm
Packing: None
Election Banding: No - Pack without banding
Quantity: 5000 Confirmed at checkout £294.89

Billing Address Total Price
Schiedamsevest 89
Rotterdam
Netherlands
AA0 0AA
Price: £294.89
Discount: -£29.49
Delivery: £0.00
VAT: £0.00
Total Price: £265.40

For any questions or information please contact us on
01702 460047 or via LiveChat on our website

9 Stock Road, Southend-on-Sea, Essex, SS2 5QF, United Kingdom

Copyright © 2023 Solopress, All rights reserved.

###

Response: {"Subject": "Review your quote and order your Solopress print job (QUOT2318301)", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Pricing", "Queue name": "English_HelloprintConnect_Quotations", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik hoor graag een reactie op mijn mail!! Gr. Frank

###

Response: {"Subject": "Fwd: Posters", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dan komt de bestelling er zo aan.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hello! I am looking to place a re-order on #3768911 - 5522177. I would like 1000 units, rather than 500. Could I please get a cost for this?

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Je n'y avais pas pensé...

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Website - Canva", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dus heel groot is deze niet

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
on theoriginal address you have units 2, so you want that changed to unit 3, correct?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
hmm - interesting. I will be ordering eco t-shirts this time

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
and why is the order not shipped as one package !!!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste Erdem,Bedankt voor je mail waarin je aangeeft dat de bedrukking van de bodywarmer uit bestelling 3949762 al los laat voordat hij gewassen is. Geldt dit voor 1 bodywarmer of voor alle 3 de bodywarmers? Als het voor meer dan 1 bodywarmer geldt, kan je dan een foto aanleveren van alle bodywarmers die dit probleem hebben? Dan ga ik dit navragen bij de productielocatie om tot de beste oplossing te komen voor jou.Graag zie ik je reactie tegemoet. Hopelijk heb ik je voldoende geïnformeerd. In afwachting van je antwoord wens ik je een hele fijne dag!

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
No problem! We'll be in touch soon with an update

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Hannah, how can I help you today?

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}