Prompt:
Am not happy at all

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Delivery - Delayed", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oh, kan het dan ik 'm nog niet binnen heb

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Met zwart bedoelen ze de band 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
dus die 2 spookbestellingen mogen echt weg.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
oke, ik ga even kijken. dank je voor je reactie :-)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Zou het met spoed moeten geleverd worden of standaard?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Is it this one?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Website - Canva", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Could you give me the order number please and I will check

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
\*\* HelloPrint Messaggio\*\*

Email: [amministrazionesummercamp@gmail.com](mailto:amministrazionesummercamp@gmail.com)

Nome: roberta palomba

Messaggio: Stampa: La base non combacia con l'asta della bandiera,
ovvero il moncone della base è troppo largo rispetto al tubo
dell'asta, che non entra e non si può montare

Numero dell'ordine: 3958225

Dettragli dell'ordine: 5835957

Data:

estratto_pagina:

soluzione_richiesta: Vorrei avere una ristampa

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "Italian_Email_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": "5835957.0"}


Prompt:
https://www.helloprint.fr/boiteexpeditionrabat Par contre pour ce modele on peut imprimer sur toute la surface

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Packaging", "Order Item ID": ""}


Prompt:
Hi Tess ,Je kan dit het best bestenne via de siet en je moet er dan wel 25 bestellen https://connect.helloprint.be/flyers-a3-400g-400gsilk-bothsides#printrun

###

Response: {"Subject": "prijsvraag", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi John, Hope you are well.Can you confirm 120 pads need reprint right?Thank you!

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5882013.0"}


Prompt:
Dit is de video. https://drive.google.com/file/d/10pqbleQ_Kjxj13nk7oDfnkpjRDrMn27R/view?usp=sharingAls gezegd: magazines zijn echt exact hetzelfde gesneden als vorige keer.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
https://www.helloprint.fr/fairepartsnaissance-double-carre-lcarreplie-300gsmsiriometallicwhite-foldedprintedoutsideandinside-75-enveloppesblanches-4jours?change_nci=12955067

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
\*\* Message Helloprint \*\*

Adresse email: [angersbroderiemarquage@gmail.com](mailto:angersbroderiemarquage@gmail.com)

Nom: José COUNIL

Message: Impression: Il y a un rectangle blanc dans l'angle du drapeau
mais je n'avais pas envoyé ce visuel et du coup cela se voit
énormément

Commande N°: 3988748

Détails de Commande N°: 5886410

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE SOUHAITE UNE RÉIMPRESSION

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5886410.0"}


Prompt:
Ligt denk ik aan het formaat

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Cyrus!

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
ya no sé si se entregaron o no

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi Sarah

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Te lo hago en un momento

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemorgen Remy, Good morning @ Helloprint,

Job below is Offset and cancelled before production.

4004679__5912555

Met vriendelijke groet, Mit freundlichen Grüßen, Kind regards,

Nick Derks

Projectmanager print & orderverwerking

Griekenweg 7 - 5342 PX Oss
T 0412 - 67 66 44 | W kampertnauta.nl

###

Response: {"Subject": "Offset jobs", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Redirecting", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
this is the size ordered 1020x1100mm

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
To be able to get it on the 18th, I would suggest paying the £5 fee for the middle delivery option which has an estimated date of the 18th, however this obviously isn't guaranteed. You would also have to approve and submit your files by 15:00 today. If you wanted to pay a £6, then the delivery date would be the 17th, to which the artwork would have to be uploaded and approved Thursday 13th by 10am

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
En este caso el importe para 80 unidades se mantiene estable y sería de 77,86 euros + IVA

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Spanish_Socials", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Goedemiddag, gisterenavond stuurde ik om 18:47 een bericht vanaf pluslive.nl over de opmaak van entreekaarten, hoe de perforatierand aan te geven. Ik heb nog geen antwoord ontvangen, maar wil graag bestellen! Groet Paul

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hello Yes they’re faint on a digital file but I print out the file here for
fieldwork and they all come out the same and I can see them on my print out.
In the booklets - It’s just to ones on the right hand side of the pages.. that
haven’t come out and it’s not all of them either ?

Sent from my iPhone

Hi Alice, Thanks for sending those images over.
I have had a look at the file that was uploaded and as you can see there, the
images are extremely faint in the file (attached again for your reference).
This, unfortunately, was approved on your side to be sent to print so we
wouldn't look to offer a full reprint on this occasion. What I can do is offer
a 15% discount code if you want to reorder, you would need to amend the file
though to increase the darkness of those parts.
I would also recommend removing the crop marks from the file before uploading
too! We will add them for the printers :)
I look forward to your response.
Best regards,

Melany
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
As this is an offer, I unfortunately cannot see the status. I'm going to send a message to my colleagues in the quotation team to check this for you. They will look into this further for you

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dit is onderweg, ik heb 2 weken geleden bij mijn werkgever gevraagd, gaat daar
via een geke financiële afdeling maar stond in de startblokken
Verzonden vanuit Outlook voor iOS  Van:
[helloprint@s4dunning.com](mailto:helloprint@s4dunning.com) namens [hallo@drukzo.nl](mailto:hallo@drukzo.nl)

Verzonden: Tuesday, July 11, 2023 12:13:23 PM
Aan: Angela Dijkstra
CC: Angela Dijkstra
Onderwerp: Aanmaning(Drukzo.nl/1336378)

Mijn account

Beste AA,

Uit onze administratie is gebleken dat 1 of meerdere van onderstaande
facturen, ondanks eerdere herinneringen, nog niet door u is/zijn voldaan. De
betalingstermijn van deze facturen is reeds enige tijd verstreken. Dringend
verzoeken wij u het vervallen bedragbinnen 3 dagen aan ons te voldoen.

Indien deze aanmaning niet binnen de gestelde periode wordt voldaan worden de
wettelijke incassokosten van€ 40,00 in rekening gebracht.

Overzicht van je vervallen facturen:

OrderID Factuurnummer Factuurdatum Vervaldatum Dagen vervallen Vervallen bedrag
3955043 C210946 13 jun. 2023 13 jun. 2023 28 € 712,68-
3955076 3531123 13 jun. 2023 27 jun. 2023 14 € 938,95
€ 226,27

Klantnummer: 1336378
Totaal te betalen: € 226,27

Betaal via deze LINK

Of via handmatige overschrijving op rekening:
IBAN: NL79ABNA0528387626
Onder vermelding van je klant - en/of factuurnummer(s)

Heb je al betaald?
Dan is wellicht uw betaling niet goed ontvangen bij ons, wij verzoeken u dan
contact met ons op te nemen en ons te voorzien van een betaalbewijs.

Wij vertrouwen erop dat u het te betalen bedrag aan ons overmaakt voordat wij
genoodzaakt zijn de incassokosten in rekening te brengen.

Met vriendelijke groet,
Team Drukzo

Dit een automatisch gegenereerde e-mail. Voor vragen over je orderstatus
verwijzen
we je door naar Mijn account

bovenin deze mail. Voor overige vragen verwijzen we je naar onzeContact

pagina.

Powered by S4Dunning B.V.

###

Response: {"Subject": "Re: Aanmaning(Drukzo.nl/1336378)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment reminder", "Queue name": "Finance", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goedemorgen, ik zou deze bestelling graag opnieuw willen bestellen. Maar de knop 'opnieuw' is niet zichtbaar.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
It could be a timing issue. Did you just now place it or has it been a while?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
disculpa. me pone solo un recargo paaa entrega jueves. Solo es saber si puedo pedir todo junto y como gracias

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
hiya, please can you help me with pricing

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
es aquí para próximos pedidos

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I’ve just reprinted the file and the images are in exactly as the others

Sent from my iPhone

Hi Alice,
I'm sorry to hear that you are not happy with your order! I'd like to see
what I can do for you to make it right. Can I ask you to please provide us with
the following information in order to proceed with this complaint appropriately:

 *  Whether a part or all of the order is affected
 *  Whether you can / will use the product at a discounted rate
 *  Photo evidence we need for a valid complaint:

1.  A Photo/video displaying at least 10% of the entire order which shows the
    problem (if the entire order has been affected, it may be easier to fan them
    out on the same page that displays the issue, possibly page 13, and have them
    side by side!)

Once we have received the additional information, we will have a further look
into this and make a decision on how best to resolve this. Please note that we
may need to collaborate with our Production and Artwork teams to investigate
your complaint appropriately and we will do our best to resolve this with you
as quickly as possible.

Your patience and cooperation are appreciated.

I look forward to hearing from you. In the meantime, have a lovely day!

Best regards,

Sarah
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
J'ai envoyé photos plus qu'explicites et j'ai un retour comme quoi il n'ya aps de problèmes. Pourriez vous reconsidérer ma demande au vu des photos jointes

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ok, yeah if you provide me the order number once you have it, I can double check that

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
La ringrazio, gentilissima!!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
vale, muchas gracias

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
You should be able to upload it in your order

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Doe ik

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
hoe kan dat dat??

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi LeoIk heb nu lichtglanzend papier voor je aangehouden! Dus dat zit goed,

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
can you cut to a shap rather than rectangle

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Looks like it was also packaged today, with a estimated delivery date of 12th of July as well (latest 13th)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
nada mass, muchas gracias

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
im getting my colleague to make the adjustments according to that now so you should receive a new proof shortly!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ja ik heb op tijd geupload en gecontroleerd voor de flyers, alleen de betaling was dus iets later binnen en daar is het op blijven steken begrijp ik. Was voor mij van te voren niet duidelijk. Ik ontvang ze graag zsm

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
quiero repetir un pedido de tarjetas

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemiddag, Ik mail je even betreffende je bestelling 4004265,Ik kreeg de opmerking binnen dat de afmetingen van je bestand is 170 x 207 mm, dienen we de offerte aan te passen of wil je nieuwe bestanden aanleveren? Mocht je nog meer vragen en/of opmerkingen hebben laat het gerust weten!Fijne dag nog

###

Response: {"Subject": "Brochures Silver Rose", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Artwork Offertes", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I ordered half folded its my mistakr

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
\*\* Message Helloprint \*\*

Adresse email: [ellen.and.co@gmail.com](mailto:ellen.and.co@gmail.com)

Nom: Helene Lenoble

Message: Impression: Il y a des grandes lignes (marques de rouleau?)
à travers l'image. Ils sont invendables... Ne voyez vous pas ça
avant de l'envoyer??

Commande N°: 3988514

Détails de Commande N°: 5886049

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE SOUHAITE UNE RÉIMPRESSION

ROUTING NOTE: [BONJOUR@FR.HELLOPRINT.BE](mailto:BONJOUR@FR.HELLOPRINT.BE)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": "5886049.0"}


Prompt:
Cupón: Z7V9WYY4Cantidad/Porcentaje:5 %Descuento máximo: 200 €Válido hasta el 31 de septiembre.¡Recuerda que debes usarlo antes de esta fecha! (no aplicable para presupuestos personalizados)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemorgen Rita

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi, if I do all my trade print orders with Hello Print is there a coupon or trade discount for me apart from the 20% pro discount for instance on a larger order any benefit of doing this? Thanks. Gemma

###

Response: {"Subject": "[CF] payment / invoice", "Domain": "Choose & Select", "SubDomain": "Account", "SubDomain - Split": "Account - Loyalty program", "Queue name": "Training", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi GeertWij gaan ze herstellen, zou je mij ter zekerheid nog een keer de stans willen sturen?

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Packaging", "Order Item ID": "5793769.0"}


Prompt:
Yes please - for both items on the order.
Apologies can I request the Wednesday 19 delivery, of course happy to pay the
difference. How would I do this please?
Thank you, Gabby

Sent from my iPhone

Hello,
We can indeed upgrade this to next day delivery option, could you confirm
that this is for both order lines under your oder #4003931?
We have an additional cost for the next day delivery, could you confirm that
you're good with the specifications below:
Wishing you a great day and if there is anything else we can do we will be
happy to hear from you.
Best regards,

Antonette
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Marlene is Conor there

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Klopt! De rug zou 11,25mm dik moeten zijn

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Veuillez trouver en PJ la preuve de livraison signée. Pouvez-vous reconnaître celle-ci ?Merci d'avance de votre retour,

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": "5902391.0"}


Prompt:
Zijn er op dibond geen mogelijkheden voor een extra laminaat?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
La chat verrà chiusa tra breve, ma siamo comunque disponibili per assisterti tramite chat dal lunedì al venerdì, dalle 9:00 alle 14:00. Inoltre, puoi contattarci telefonicamente fino alle 17:00. Buona giornata :)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Fab!

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Okey top dank u wel!!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste Ronnie,Bedankt voor je reactie en excuses dat ik dit niet goed begrepen heb. Ik ben er direct ingedoken en ik zie inderdaad dat in eerste instantie de stoelen uiterlijk 13-07-2023 geleverd hadden moeten worden. Er is een vertraging opgelopen omdat de productielocatie het bestand van het ontwerp eerst niet kon downloaden en we hebben jou hier niet over ingelicht. Dat is niet netjes en ik zie dat daardoor ook de stoelen te laat zijn geleverd voor jou event. Nogmaals excuses hiervoor en graag wil ik meedenken over een oplossing hiervoor. Ik heb hiervoor 2 opties:Zou je de stoelen willen houden voor een korting van 40%Zou je de stoelen willen retourneren en 100% van het geld terug krijgen.Kan je aangeven voor welke optie je kiest? Graag zie ik je reactie tegemoet. Hopelijk heb ik je voldoende geïnformeerd. In afwachting van je antwoord wens ik je een hele fijne dag!

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5881429.0"}


Prompt:
There are 3 pieces of artwork

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Goedemiddag, Bedankt voor je mail. In de meeste gevallen kan je dat bij betaling aanvinken dat je op rekening wilt betalen. Mocht je deze optie niet hebben dan kan het zijn dat je nog facturen open hebt staan. In jouw geval staat er nog een order open met nummer 3953493 met een bedrag van 459.47 en het maximale wat je op factuur kan zetten is 500. Vandaar dat je deze optie niet ziet. Heb je deze factuur al voldaan? Dan ontvangen we graag een betaalbewijs dan kan ik dit doorzetten naar ons  financiële team. Bij vragen horen we het graag en we wensen je een prettige dag.

###

Response: {"Subject": "factuur", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
#3939557 - 5804892

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
INTERNAL NOTE: high value quote 1minute ago, this customer requested this
quote, within our top 10% quotes.Please note the quote has already been sent to
the customer, but no follow up email

Product: Brochures à dos carré collé
Price: 453,59 €
Details: FormatA5 portraitPages168AspectMatType papier135 g couché
matCouvertureCouverture 300g brillanteQuantité100LivraisonSix jours ouvrés
Phone Number: 0614935016

Email address: [avrilchapuis.b@gmail.com](mailto:avrilchapuis.b@gmail.com)
Customer id: [avrilchapuis.b@gmail.com](mailto:avrilchapuis.b@gmail.com)
Group level:
Group type:
Store: helloprint.fr

============================

ROUTING NOTE: helloprint.fr

============================

###

Response: {"Subject": "INTERNAL NOTE: high value quote", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi I just had an email from yourselves for outstanding invoices but I dont hold an account with you I have to pay upfront they also look like orders I have not placed

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Kan je wat met deze logos waar de achtergrond weg is?

Gr

Van: Sander Scholts
Verzonden: donderdag 13 juli 2023 16:06
Aan: [hallo@drukzo.nl](mailto:hallo@drukzo.nl)
Onderwerp: RE: \[CF\] Bericht via het offerteformulier

Thanks,

En voor het idee met plakletters, dus de letters apart op de bus zonder
achtergrond noemen jullie de transparante stickers of is de prijs voor
“snijstickers” anders?

En wat heb je nodig voor de snij stickers? Hetzelfde logo of dan alles “los” ?

Van: Drukzo
Verzonden: donderdag 13 juli 2023 16:04
Aan: Sander Scholts < [sander@servicesupportcenter.nl](mailto:sander@servicesupportcenter.nl)
>
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

Beste Sander,

bedankt voor je reactie.

De aangeboden prijzen zijn voor 3 exemplaren.

Een prijs voor 3 tranparante stickers en de andere prijs is voor 3 witte
stickers.

Vriendelijke groet,

John Molendijk
Drukzo

Wist je dat je op drukzo.nl  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

Previous-message-reference: <
[PR3PR01MB69050CC15F7458F8A99E720FC037A@PR3PR01MB6905.eurprd01.prod.exchangelabs.com](mailto:PR3PR01MB69050CC15F7458F8A99E720FC037A@PR3PR01MB6905.eurprd01.prod.exchangelabs.com)

>

Previous-message-reference: < [6342107f9db2498b90031bab6969ef31@email.dixa.io](mailto:6342107f9db2498b90031bab6969ef31@email.dixa.io)
>

Previous-message-reference: < [501ec0a8639a4ffcf7de300549c37fd6@www.drukzo.nl](mailto:501ec0a8639a4ffcf7de300549c37fd6@www.drukzo.nl)
>

Previous-message-reference: < [063c7773bde84768ad068fd5876bad0c@email.dixa.io](mailto:063c7773bde84768ad068fd5876bad0c@email.dixa.io)
>

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
hahaah

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Thanks,

En voor het idee met plakletters, dus de letters apart op de bus zonder
achtergrond noemen jullie de transparante stickers of is de prijs voor
“snijstickers” anders?

En wat heb je nodig voor de snij stickers? Hetzelfde logo of dan alles “los” ?

Van: Drukzo
Verzonden: donderdag 13 juli 2023 16:04
Aan: Sander Scholts
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

Beste Sander,

bedankt voor je reactie.

De aangeboden prijzen zijn voor 3 exemplaren.

Een prijs voor 3 tranparante stickers en de andere prijs is voor 3 witte
stickers.

Vriendelijke groet,

John Molendijk
Drukzo

Wist je dat je op drukzo.nl  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

Previous-message-reference: <
[PR3PR01MB69050CC15F7458F8A99E720FC037A@PR3PR01MB6905.eurprd01.prod.exchangelabs.com](mailto:PR3PR01MB69050CC15F7458F8A99E720FC037A@PR3PR01MB6905.eurprd01.prod.exchangelabs.com)

>

Previous-message-reference: < [6342107f9db2498b90031bab6969ef31@email.dixa.io](mailto:6342107f9db2498b90031bab6969ef31@email.dixa.io)
>

Previous-message-reference: < [501ec0a8639a4ffcf7de300549c37fd6@www.drukzo.nl](mailto:501ec0a8639a4ffcf7de300549c37fd6@www.drukzo.nl)
>

Previous-message-reference: < [063c7773bde84768ad068fd5876bad0c@email.dixa.io](mailto:063c7773bde84768ad068fd5876bad0c@email.dixa.io)
>

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
I will set it up on our fastest turnaround 🙂 It will be with you before then!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Figurati!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
además, son dos diseño y tampoco sé cómo subir dos diseños

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
hallo, mijn vraag: ik wil visitekaartjes bestellen. Die staan klaar om te beyalen maar er staat nog een oude factuur in van deze week die al is voldaan. De openstaande posten zijn daardoor niet actueel. Graag een oplossing.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dus hou de mail nog even in de gaten

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Bestelling #3673465

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Disculpa, ahora entiendo a lo que te refieres. Es cierto, no funciona, lo he notificado al departamento responsable de la web Ese apartado te debería enseñar los siguientes productos: https://www.helloprint.es/botellas-agua-personalizadas

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Spanish_Socials", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
3997792

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik denk namelijk wel dat je dat daar een dubbelzijdig gedrukte poster in kan

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Zouden jullie vanmiddag nog de drukproef kunnen sturen?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Er staat geen bestand in deze bestelling

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ok understood!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Kan je op de website rechts bovenin eens op je naam klikken en dan op adressen?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
si, acabo de hacer una reclamación de este pedido 3995675, recibí un mail y pone que me lo podeis mirar más rápido por aquí...

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
that's all thanks

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
4005196 oui voici le numero de commande de votre reimpression

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
c'est bien la commande du roll up?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour le service de livraison m'a informé que ce coli à vous a été retourné
Est il est dans vos locaux ? Si oui, Est il possible de l'expédier à nouveau ?
Cordialement Samuel Dubail

Envoyé avec SFR Mail pour iOS

De : [bonjour@helloprint.fr](mailto:bonjour@helloprint.fr)
Envoyé : 19 juin 2023 09:08
À : [samuel.dubail@sfr.fr](mailto:samuel.dubail@sfr.fr)
Cc :
Objet : Information importante sur votre colis - Commande 3957172-5834203

Information importante sur votre colis - Commande 3957172-5834203

Mon compte

Bonjour Samuel,

Information importante sur votre colis.

Notre transporteur

nous a contacté afin de nous informer d'une mise à jour importante sur le
statut de votre colis. Vous pourrez trouver le statut actuel de votre livraison
en cliquant sur le bouton vert ci-dessous.

Pour plus d'informations, veuillez contacter directement le transporteur. Si
vous avez besoin de notre aide, contactez-nous.

Suivez le statut de votre livraison :

Suivre mon colis

Récapitulatif de votre commande :

Stickers standard individuels

Commande:

Forme:
Format:
Matériau:
Quantité:

€ 32.99

#3957172-5834203

Carré
52x52 mm
Classique
1.000

Adresse de livraison

Samuel Dubail
11 Quai de Strasbourg
25000 Besançon
0637472043

Vous avez des questions ou souhaitez en savoir plus ?

Rendez-vous sur notre page Contact

. Vous pouvez également nous contacter viaChat

entre 8:30 et 18:00 en semaine. Nous vous répondrons dans la minute qui suit !

Nicole - Service client

Que pensez-vous de cet email ?

Il est très clair !

Il peut être amélioré

Il n'est pas clair

###

Response: {"Subject": "Re : Information importante sur votre colis - Commande 3957172-5834203", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "French_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": "5834203.0"}


Prompt:
Goedemorgen,Order #3994639 - 5896048 is binnen gekomen, maar ik zie dat deze niet contourgesneden is. Terwijl de andere producten wel goed zijn geleverd

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Name: Griet Coenen

Klant bericht: Bedrukking: VERKEERDE BEDRUKKING - FOUTE TEKST - werd
omgewisseld met de helder rode t-shirts. Moest RESPONSABLE DU BLOC
zijn.

Order id: 3970293

Id order detail: 5855969

Date:

extract_package:

requested_solution: Ik wil zsm een herdruk

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": "5855969.0"}


Prompt:
Bonjour,Etant donné vos commandes, nous pourrons offrir une nouvelle impression de la commande à 50% du prix d'origine, est ce que cela vous conviendrait ? Malheureusement votre reclamation ayant été refusé par notre atelier nous ne pourrons pas à monter à plus que cela.Cordialement

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Or Sinead or Samson if they're around

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Kan je het factuurnummer of bestelnummer geven? Ik kan helaas niet op credit nota nummer zoeken

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Hello. Vandaag kreeg ik order 3994513 binnen, echter aangezien het een grote sticker is, is deze in stukken gesneden. Zelfs dwars door de ontwerpen heen. Ook is er in het .pdf hier en daar verwijderd, waardoor niet alle nummeringen meer aanwezig zijn of niet meer volledig. Ik zal hieronder wat foto's toevoegen.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Page 1 was requiring amendments yes but the attached are also at risk of being printed incorrectly due to the margins not being taken into account:

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hey Dominic,Vielen lieben Dank für die positive Bewertung! Lass mich bitte wissen, falls ich dir noch anders weiterhelfen kann.Beste Grüße

###

Response: {"Subject": "[CF] other", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Speed up request", "Queue name": "Global_Email", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Beste Marianne,geen probleem, heb het aangepast en een offerte gestuurd.Bestelling #4001150

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
If so, that would be enough evidence of it, I just cannot really see the numbers on it 😅

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
nada mas, gracias, buen día

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Mijn collega is momenteel de proefdruk aan het klaar maken

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
But i received 1 box, label say 1 of 2.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
But we could maybe arrange delivery straight to the venue on Thursday?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I see you've sent photos to us!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
met de drukproef

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik dacht dat die toen geaccepteerd was.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Het is onzin om 130 km te rijden om een pakketje op te halen.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Y que lo ha recogido una mujer que se llama Carmen

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Yes still here! I was speaking with our production team to see what resolutions we can offer

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
je

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Wil je nog een proefdruk ontvangen hiervoor?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
My order was someone else's order

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Let me check, as I may need to upload a new one...

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Deze zal inderdaad dinsdag geleverd worden

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hallo,
Hebben jullie een goede leverancier voor kettingpapier?
Graag prijs voor

Omschrijving : Briefhoofden Teughels in ketting 12" x 240

Prepress Formaat/info druk : drukklare PDF/bestanden door ons aangeleverd :
12"x240mm

Papier/kleuren Verzamelen pinfeed L+R afscheurbaar op 15mm : blad 1 cb 56gr wit

blad 2 cf 57 gr wit : perforatie plooi op 12” zigzag
Verpakking crimplock L+R : 1000 ex/doos
15000 ex/europallet
Alvast bedankt Ward Sluys 0476/288288

###

Response: {"Subject": "Prijsaanvraag  Boprint", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Je vais attendre de recevoir la commande, voir le rendu et coller par dessus la modification

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi I don't seem to be able to access the basket. Is there issues at the moment?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I closed the chat because I haven't heard from you in a while. This gives us a better overview and allows us to provide faster & better service! If you have any further questions, please do not hesitate to contact us again!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour, je devais recevoir 4 colis ce jour ,
j'ai reçu 2 série de carte de visite 1 seul série de flyers..

pouvez vous me sonner, impossible d'avoir quelqu'un au téléphone...

0496 78 79 28
c'est assez urgent
merci

Bien à vous

Le ven. 14 juil. 2023 à 16:04, Audren > a écrit :

Bonjour,

Je suis navrée d'apprendre cela.

Merci de nous faire parvenir, par retour à cet email, un minimum de 4-5
photos ( et /ou vidéo) des produits reçus. Une photo du carton de livraison et
de l’étiquette sur le carton.
2 photos doivent regrouper une dizaine de produits incorrects pour permettre
à notre équipe d’avoir une vision de l’impact de cette erreur sur votre
commande.

À réception du-dit email, nous transmettrons votre réclamation auprès de
notre service pour vérification et recommander la commande non livrée.

Je reste à votre disposition et vous souhaite une très belle journée.

Meilleures salutations,

Audren
Helloprint

Previous-message-reference:

Previous-message-reference: >
GREGORY SCHAIR July 14, 13:18 GMT

bonjour,
j'ai reçu la Commande #4001200
il devais y avaoir 2 types de flyers
j'ai reçu la commande
#4001200-5906917

et je n'ai pas la
#4001200 - 5906916

il est pourtant indiqué comme livré

###

Response: {"Subject": "Re:", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
plutot mat

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Lowest Price Guarantee", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Luc,Fijn dat het is goed gekomen. Wij hebben de spoedkosten van 7euro aan je terugbetaald. Alvast een fijn weekend gewenst!

###

Response: {"Subject": "RE: Leun achterover, ontspan, we werken aan je bestelling 3999501", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Delayed", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Je hebt wss geklikt op nieuwe bestanden uploaden, dan wordt die er weer uitgehaald.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Is there anything else I can help with in the meanitme?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Nous venons de vérifier votre fichier ainsi que le BAT est le niveau de couleur est bien le même.Afin d'eviter des problèmes d'affichages, je vous invite bien a télécharger le BAT et l'ouvrir sur adobe acrobat et non internet.Redites moi si tout est bon.Je reste à votre disposition pour toute autre question.Excellente journée à vous.

###

Response: {"Subject": "[CF] artwork", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Artwork", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Hola, he diseñado yo misma un centro de mesa en formato tarjeta que quiero imprimir con hello print y no sabría como hacerlo, me podríais ayudar?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Es para poder comprobar el pago y localizarlo, utilizamos una aplicación externa y se deben de colocar los 16 dígitos alfanuméricos que son únicos por cada operación

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi Yorick

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Name: Wendy De ridder

Klant bericht: Vervoer: Niets ontvangen - ook niet bij buren geleverd,
er hing een papier aan de deur met vraag om te leveren bij buurman op
nr 46. Buurman heeft niets ontvangen

Order id: 3983607

Id order detail: 5877946

Date:

extract_package:

requested_solution: Ik wil zsm een herdruk

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": "5877946.0"}


Prompt:
Daar staat het nu wel op

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I don't believe it has yet! At the moment, it is still with them.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Zodat zij kunnen onderzoeken wat er precies mis gegaan is zodat herhaling voorkomen kan worden en zodat wij ook kunnen bewijzen dat dit een fout is van de productie locatie zelf

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
okay so I am going to sponor him two of the flags

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Of allemaal losse flyers

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
je zou in dit geval flyers kunnen laten inzetten via de volgende link https://www.drukzo.nl/supersnelle-levering

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi,
1) Here is a photo of the shipping label/box.

1.  We are unable to use these 12 products at all due to the damage to the
    front and back covers.
2.  Please see the attached video which shows each of the booklets which are
    damaged.
    Please could we be refunded for the booklets that are damaged.
    Kind regards, Daniel Crocker

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
We will send the payment link now, it looks like it wasnt created on your order

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
maar die is voor een betaling achteraf

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Certamente . Ho bisogno urgente.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
zie ik een mail verschijnen wanneer de herdruk klaar staat om de nieuwe layout op te laden?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Puis-je vous aider d'une autre maniére?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,Merci pour votre retour.Afin de procéder aux modifications sur votre design, pourriez-vous svp nous indiquer la police ?V

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "French_Artwork", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi DrukZo

Ik bestelde bij in mijn laatste bestelling een “sticker met eigen
formaat”. In de bestelmodule, als je voor rechthoek of vierkant
kiest, staat er “…zolang de hoeken maar recht zijn. De hoeken van
je stickers worden afgerond”.

Ik heb nu mijn stickers mogen ontvangen maar ik heb geen afgeronde
hoeken? Ik had deze optie van sticker gekozen omdat de hoeken werden
afgerond. Dus het resultaat is niet zoals het op jullie website werd
beloofd. Kunnen jullie me een sticker met een afgeronde hoek bezorgen?

Is het ook normaal dat er nog witte randen aan de stickers zijn van
het snijden? De stickers zijn bedoeld om in pakjes te steken die
klanten bestellen. Als promomateriaal. Maar dit witte randen komt dat
wat slordig over.

Gr Dimi

\--

###

Response: {"Subject": "[CF] feedback", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Email_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Dank je!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Me gustaría poder repetir el pedido pero no estoy segura de cómo hacerlo

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hey Quinty,

Hier ben ik erg blij mee, dit is precies wat ik zocht.
Super bedankt voor de snelle terugkoppeling en de genomen moeite.
Mocht ik nog vragen hebben dan weet ik jullie te vinden.

Fijne dag!

Groetjes,

Naomi van den Berg
Medewerker Facility

.

.

Seattleweg 13

3195 ND

Rotterdam
Netherlands

\+31 88 996 4430

[www.neelevat.com](http://www.neelevat.com)

‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑

The Neele‑Vat General Terms and Conditions, supplemented by the Dutch
Forwarding Conditions ( Nederlandse Expeditievoorwaarden ),
including arbitration clause, apply to all our services, insofar as not
otherwise provided. Any other terms and conditions are excluded.
In regardof any transportation, we shall only act as freight forwarder and
not as carrier,unless expressly agreed otherwise in writing.
The Dutch Warehousing Conditions (Nederlandse Opslagvoorwaarden), including
arbitration clause, applies to all elements of
agreements relating storage.The latest version of all above‑mentioned
conditions shall apply. Dutch law applies.The applicable terms
and conditions have been provided to you before or upon entering the
agreement and will be sent to you
free of charge upon request.You can also read and download them via
[www.neelevat.com/conditions](http://www.neelevat.com/conditions)  .

‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑

Van: Drukzo
Verzonden: maandag 17 juli 2023 11:35
Aan: Naomi van den Berg
Onderwerp: Re: Vraag over bestelling

Goedemorgen,

Dankjewel voor jouw bericht!
Ik heb meteen even voor je gekeken en het betreft bestelling 3823379 op
Drukzo.nl.
Hieronder de trackinglinks:
1. mokken :
https://my.dhlparcel.nl/home/tracktrace/JVGL0590268900229286/4836%20LE

2. senseokopjes:
https://my.dhlparcel.nl/home/tracktrace/JVGL0590268900229286/4836%20LE

3. theeglazen:
https://my.dhlparcel.nl/home/tracktrace/JVGL0590268900229286/4836%20LE

Ik hoop je hiermee voldoende te hebben geïnformeerd, mocht je nog vragen
hebben dan hoor ik het graag!

Voor nu wens ik je nog een fijne dag toe.

Vriendelijke groet,

Quinty
Drukzo

Wist je dat je op drukzo.nl  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

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>

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>

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>

###

Response: {"Subject": "Vraag over bestelling", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Hi, I would like to order 5 roller banners, small size, standard pvc, and arriving by Wednesday the 12th of July, and was hoping to get this for £27 per banner, as have been told there are some issues with online pricing, would you be able to set this order up for me?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ah right okay, well we could certainly look to set it up as a bespoke request but we would need the final size along with the specifications of paper type, weight etc 😅

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
ja als het kan

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ik had tijdens bestellen tot 2x toe mijn ontwerp klaargezet via canva, nu heb ik besteld en moet ik opnieuw een ontwerp indienen...?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Website - Canva", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Klopt, hiervoor is er normaal een rekenmachine beschikbaar, maar deze is wat verstopt 😉

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi I can't find where to put a promo code on the payment page

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik heb een wikkelvouw-folder besteld maar dacht dat ik de twee zijden dan apart moest aanleveren. Ik kon enkel de eerste zijde uploaden en kreeg ook geen controle-beeld te zien. Kunnen jullie me contacteren om beide zijden in orde te krijgen? Dank

###

Response: {"Subject": "[CF] artwork", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Nous sommes navrés d'apprendre cela.Pourriez vous me communiquer votre numero de commande? Ainsi je pourrai traiter votre reclamation.Je reste à votre disposition pour toute autre question.Excellente journée à vous.

###

Response: {"Subject": "Problème commande", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Let me check, maybe we could prepare a quote. Do you have the specifications and amounts for me, please?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
gisterenochtend

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Is this the best email to reach you? davidkeisner@tabletalkmedia.co.uk

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik pak alles er even bij voor je

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
¿en qué podemos ayudarte?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Yes, not a problem!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oui c'est bien ça

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
goed. Ik bestel even niks nu als je het niet heel erg vind. Mij een beetje te spannend.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Zekers

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Zoals ik al aangaf kunnen wij niet zien wanneer bestellingen geleverd worden. Dit is echt iets van de koerierdiensten

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Wat had je willen bestellen>?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hebben wij ook nog geen mail van ontvangen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,
Il y a une erreur lors d’une commande et l’un de mes collaborateurs vous a
fait un virement alors que les commandes avaient déjà été réglées.
Pouvez vous le rembourser ?
Merci !

###

Response: {"Subject": "Service comptabilité", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Overpayment", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi ive placed the order for x8 sail flags, #4002710

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
that is the one we are talking about just thought there would be a way of sending 10 x artworks in one go rather than 10 x separate orders and 10% would help other wise it would work out at £70 for delivery

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Je zult nog een nieuwe track & trace ontvangen

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
sure, Order #3951009

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Nous stipulerons tout ça ensemble après le mail, sur la plainte

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
We can offer a reprint at a discounted price of 20% out of goodwill - however, we cannot guarantee the outcome will be different due to the nature of printing these gold tones!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hiya Dan,Angie's actually left Helloprint, my name is Michael and I've taken over doing bespoke orders for the UK 🙂Is £293.06 as stated the quote you've obtained elsewhere, which you'd like us to match/beat?

###

Response: {"Subject": "Classic Notepads", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Lowest Price Guarantee", "Queue name": "English_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hiya Paul,The reason this happened is that when we spoke on the phone on the 12th, the 5000 flyers with your design had already been approved and sent for production on the 11th with the initial file you supplied. At this point, you hadn't approved proofs for your colleagues in Australia and so we could still amend these.This initial design was received on the 10th and approved on the first order for 2500 flyers, then copied over to the updated order for 5000 (3996838) and sent for production once you made payment.I've written this out because I want to make clear how our processes work so as to avoid further mistakes in the future - once you approve your proof and have payment confirmed, that is our green light to go to print. Normally we would be limited in terms of what we could offer to remedy this but as a gesture of goodwill, and because of my understanding that you intend to place further orders with us, I can offer a free reprint of the 5000 with the latest file. Please let me know if you're happy to proceed and I will get this set up.If you reply directly to this email then it will come straight to me 🙂

###

Response: {"Subject": "Printing Text Error from Paul Angus Order", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
We’d love to help! Please let us know any information you have; email address of which the account is registered, or order number.

To see if you're eligible, we need your Chamber of Commerce ID (KVK) & VAT/IVA/BTW/TVA ID of your company.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dag, ik wil een bestelling wijzigen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Packaging", "Order Item ID": ""}


Prompt:
no, perfect

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
My account says they are £27.59 each

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bij deze het bestand voor de bestelling via een wetransfer link:
https://we.tl/t-xmmuLT0WPn

\--
Met vriendelijke groeten,
Jurne Verstraete
VMVS gcv
Kruisboommolenstraat 7A5
8800 Roeselare
0474 488 100 - [jurne@vmvs.be](mailto:jurne@vmvs.be) \- [jurne@leahbien.com](mailto:jurne@leahbien.com)

###

Response: {"Subject": "bestelnummer 3999574", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
hai in caso delle foto sottomano che puoi mandarmi? perchè quelle che ci sono sul sito comunque non danno l'idea del prodotto "reale"

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
just working on this now. I will have to remove the posters you have added and create a whole new line with the double sided

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi. I am looking for aluminum dibond signage. Around 6 meters wide and 2 meters or 2.2 meters long

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I'm really desperate for these as I've nearly run out which is why I chose an express option for delivery when ordering. Please could you let me know when is the soonest possible time that these can be delivered to me?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Come ti posso aiutare? :)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
:) Thanks for your understanding!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Order 400577

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Website - Canva", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
sure! delivery date would be the 19th :)

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Heb je per toeval de specificaties voor me? Dan kan ik meekijken naar de prijs.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
¿Necesita que le vean a distancia?

Nos complace ofrecerles nuestros servicios como fabricantes de soportes de
publicidad exterior. No dude en contactar con nosotros para cualquier
presupuesto sin compromiso.

Quedo a su entera disposición para ampliar cualquier información de su interés.

Agradeciendo su tiempo, reciba un saludo,

Daniel Navarro

Director Comercial

Tel.: 653 84 52 99

[comercial@publipostes.com](mailto:comercial@publipostes.com)

Darme de baja

--------------------

Este mensaje no es Spam. Se puede identificar con claridad el asunto y el
remitente del email y usted puede anular su suscripción de la lista de correo.
Sólo enviamos información comercial a Profesionales del sector que puedan estar
interesados en la distribución de Monopostes.

De acuerdo con la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de
la Información y del Comercio Electrónico, y la legislación sobre protección de
datos, le comunicamos que sus datos están incluidos en un fichero titularidad
de PUBLIPOSTES, con la finalidad de desarrollar comunicaciones comerciales de
su interés, respuestas a los servicios contratados y a las solicitudes de
información que nos sean remitidas.

Igualmente les informamos que podrá ejercitar sus derechos de acceso,
rectificación, supresión (olvido), limitación y oposición, dirigiéndose por
correo electrónico [acomercial@publipostes.com](mailto:acomercial@publipostes.com)
. Si no desea recibir información de PUBLIPOSTES le pedimos disculpas y le
rogamos reenvíe este mismo correo con el Asunto "Baja"

Cancelación de suscripción: [comercial@publipostes.com](mailto:comercial@publipostes.com)
con el asunto “Baja”

###

Response: {"Subject": "RVd: Resultados Visibilidad a distancia", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Spanish_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
We will update you by email as soon as we get confirmation about the new ones being sent!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Aanmaning NL Drukzo.be
Beste

Bij deze protesteren wij dan ook het volledige factuurbedrag!

Bij de levering hebben wij DIRECT een klacht geformuleerd en een foto
gestuurd.

Op 23/6 ontvangen wij een antwoord van JOYCE dat ze zal dubbelchecken want
het ligt niet aan het aangeleverd document.

Pas op 4/7 ontvangen we opnieuw een vraag van drukzo om een foto van een
100tal kaartjes te nemen!

De slechte kaartjes werden reeds weggegooid!

Nu op 13/7 vragen jullie opnieuw een foto van de slechte kaartjes want anders
kunnen jullie geen tegemoetkoming bieden?

Wat een tijdverlies is dit! Wij protesteren dus nu WEL het volledige
factuurbedrag!

I.o Erik Vercruysse

***Met vriendelijke groeten***___________________________

``````````
Team administratie
``````````

| Administratie | identityBuilding BV | BE0718.600.051
| [invoice@identitybuilding.be](mailto:invoice@identitybuilding.be) |
[www.identitybuilding.be](http://www.identitybuilding.be)
| T +32 (0)53 81 07 77
| Kuilstraat 1 | B-9420 Erondegem (vestiging)

| Temselaan 100 bus A | B – 1853 Grimbergen (maatschappelijke zetel)

--------------------

| RPR Brussel, afdeling Brussel | BTW BE0718.600.051 |

| [www.ondernemersnetwerk.be](http://www.ondernemersnetwerk.be)  |
[www.100procentlokaal.be](http://www.100procentlokaal.be)  |
mijn.stad-gemeente.be

Van: [helloprint@s4dunning.com](mailto:helloprint@s4dunning.com) Namens
[hallo@drukzo.be](mailto:hallo@drukzo.be)
Verzonden: dinsdag 11 juli 2023 12:13
Aan: [office@identitybuilding.be](mailto:office@identitybuilding.be)
CC: [invoice@identitybuilding.be](mailto:invoice@identitybuilding.be)
Onderwerp: Aanmaning(Drukzo.be/874177)

Mijn account

Beste Erik,

Uit onze administratie is gebleken dat 1 of meerdere van onderstaande
facturen, ondanks eerdere herinneringen, nog niet door u is/zijn voldaan. De
betalingstermijn van deze facturen is reeds enige tijd verstreken. Dringend
verzoeken wij u het vervallen bedrag binnen 3 dagen aan ons te voldoen.

Indien deze aanmaning niet binnen de gestelde periode wordt voldaan worden
de wettelijke incassokosten van € 40,00 in rekening gebracht.

Overzicht van je vervallen facturen:

OrderID

Factuurnummer

Factuurdatum

Vervaldatum

Dagen vervallen

Vervallen bedrag

8516008

8516008 | Statement Line

28 apr. 2023

28 apr. 2023

74

€ 0,00

3956923

3538814

16 jun. 2023

30 jun. 2023

11

€ 145,19

€ 145,19

Klantnummer: 874177

Totaal te betalen: € 145,19

Betaal via deze LINK

Of via handmatige overschrijving op rekening:
IBAN: BE49719400090071
Onder vermelding van je klant - en/of factuurnummer(s)

Heb je al betaald?

Dan is wellicht uw betaling niet goed ontvangen bij ons, wij verzoeken u dan
contact met ons op te nemen en ons te voorzien van een betaalbewijs.

Wij vertrouwen erop dat u het te betalen bedrag aan ons overmaakt voordat wij
genoodzaakt zijn de incassokosten in rekening te brengen.

Met vriendelijke groet,
Team Drukzo

Dit een automatisch gegenereerde e-mail. Voor vragen over je orderstatus
verwijzen
we je door naar Mijn account

bovenin deze mail. Voor overige vragen verwijzen we je naar onze Contact

pagina.

Powered by S4Dunning B.V.

###

Response: {"Subject": "RE: Aanmaning(Drukzo.be/874177)", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "Finance", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dan kan ik mee kijken voor je

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I'm sorry to hear this

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
User response: Welke soorten heb je?

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
O het komt uit Duitsland, dat hebben wij maandag dan?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hey Brigitte van Heck! Bedankt dat je contact met ons opneemt.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
??? ik zie dat deze order staat te wachten op goedkeuring proef

###

Response: {"Subject": "#4003694", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bedankt
\------ Oorspronkelijke bericht ------ Van "Drukzo" < [hallo@drukzo.be](mailto:hallo@drukzo.be)
> Aan "Guido Deville" < [guido.deville@skynet.be](mailto:guido.deville@skynet.be)
> Datum 13/07/2023 16:06:22 Onderwerp Re:
\[CF\] order status / delivery

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
no all ok, thank you

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hello Melanie, we are looking for a thin magnet sticker in big sze Dimensions are 96,5 cm H x 40 cm W. Do you offer something like that please?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
could you let me know when then banners with stands were delivered?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
è in produzione 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Hi large banner that is suitable for inside and outside

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Un instant svp

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Wij hebben destijds visitekaarten besteld, deze hebben we wederom nodig. 3x 500stuks alleen moet de layout en tekst gewijzigd worden, waar kan ik dit doen?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Je l'ai téléchargé sur la commande et je l'ai mis en vérification manuelle, notre équipe de conception vous enverra une preuve pour votre approbation une fois le paiement réglé.Restant à votre disposition pour toute autre question,Excellente journée à vous.

###

Response: {"Subject": "Numéro de commande: 4001355 - 5907160", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "French_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5907160.0"}


Prompt:
Oké, dank je wel!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ok, there might just be a glitch with Canva on your side

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
how can you arrange this pricing

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour,Voici la preuve de livraison de votre commande, est ce que cela vous parle ? Je reste à votre disposition pour toute autre question.Excellente journée à vous.

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5880726.0"}


Prompt:
moeten jullie die dan als JPG ontvangen

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
it's just because when i go through on your website, it amounts only to £600, whereas this totals £650 :)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste,
Dit sport aanvragen krijg ik dus niet.
Met vriendelijke groeten / Best regards / Mit freundlichen Grüßen.
FLP Europe / Mario Super Size

De Oude Ros 12 NL- 5388 PM Nistelrode

Mario J. van der Miessen

T: +31 412 48 69 31
M: +31 644 954 731
Webshop : mariosupersize.nl

flpeurope.eu

Skype: mjvandermiessen Twitter : @flpeurope
@mariosupersize

\---------- Forwarded message ---------
From: VOF van de Rakt >
Date: Wed, Jul 12, 2023 at 12:05 PM
Subject: Offerte
To: [mario@mariosupersize.nl](mailto:mario@mariosupersize.nl) <
[mario@mariosupersize.nl](mailto:mario@mariosupersize.nl) >

Beste Mario,

Ik heb vorige week een offerte aangevraagd via jouw website, heb je al de
mogelijkheid gehad om hiernaar te kijken?

Met vriendelijke groet,

Martijn van de Rakt
Tel: 0613046838

###

Response: {"Subject": "Fwd: Offerte", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Maar alllee ik ben helemaal niet op vakantie

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Failed order
Reference: 3994639___5896046-5896047-5896048
Id: 3994639___5896046-5896047-5896048
Error(s):
\- Order with customer order id '3994639___5896046-5896047-5896048' for
customer '2473' already exist

###

Response: {"Subject": "Failed API order: 3994639___5896046-5896047-5896048", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Production issue", "Queue name": "Traffic_Probo", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Het had een voor en achterkant moeten zijn, enkelvoudig

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik denk dat er een bug is. 😞

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Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}