Prompt:
Ik check het even voor je

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
.w

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
So you haven't placed the order yet?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I just put it on the template to double-check

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik zal aan onze productielocatie vragen waarom ze nog niet zijn uitgestuurd en wanneer jij ze nu wel kan verwachten

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
lastname: meyvis
phonenumber: 0475393531
email: [p-w.solutions@telenet.be](mailto:p-w.solutions@telenet.be)
id_country: 24
postcode: 9170
housenum: 21
houseaddr: eeckbergstraat
city: sint-gillis-waas
product: sleutelhanger leer
circulation: 300
date: 14-07-23
submitInquiry: 1

\--

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Détails, factures et paiement

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Hi Oisin

Thanks for your reply.

I have already gone ahead with placing an order to reprint onto Foamex (part
of a larger order). So if it would be possible to get a refund instead please.

Best wishes

Charlie

From: Helloprint \[mailto:hello@helloprint.co.uk\]
Sent: 17 July 2023 12:55
To: Charlie Collinge
Subject: Re: \[CF\] Message from contact complaint form

Hi Charlie,

I appreciate your patience thus far.

After assessment by the relevant teams, they have determined that there was
an issue during production that has caused this issue. Our graphic design team
has adjusted the file to try eliminate chance of this recurring. I see you
requested a full refund in your initial contact however we would be happy to
reprint this if you could accept a reprint. Please let me know how you wish to
proceed.

I look forward to hearing from you. Please let me know if there is anything
else I can do for you.

Have a lovely day!

Best regards,

Oisín
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

Previous-message-reference: < [d162dec0c3e5486e8954e11d91b3eabd@email.dixa.io](mailto:d162dec0c3e5486e8954e11d91b3eabd@email.dixa.io)
>

Previous-message-reference: <
[89f3443a2015847f9e56f42aadcf8c10@www.helloprint.co.uk](mailto:89f3443a2015847f9e56f42aadcf8c10@www.helloprint.co.uk)
>

Previous-message-reference: < [ac02c4d5a22241018a667af73c235803@email.dixa.io](mailto:ac02c4d5a22241018a667af73c235803@email.dixa.io)
>

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5904608.0"}


Prompt:
Hi,

I have received this order and it isn't correct. I asked for the loops to be
on the top. They were put on the side. I cannot use the flag. Please see my
email (below) dated 27th June.

Please can you either re-print the flag correctly with loops on top or provide
me with a refund? I'm happy to return the flag (if you provide a return
shipping label) as I'm not able to use it.

Many Thanks,

Beth

[www.elizabethkwant.co.uk](http://www.elizabethkwant.co.uk)  <
http://www.elizabethkwant.co.uk  > <
http://www.elizabethkwant.co.uk  <
http://www.elizabethkwant.co.uk  > >
@elizabethkwantstudio
\+ 44 (0)7751633161
Beth Kwant June 27, 15:11 GMT

Hi,

Please find a jpeg below. It's sized larger than the flag. The image is a
scan of my own artwork (I don't mind the signature in the corner).

Please let me know if this will work? Can you send a print proof?
I want the loops on the top.

Beth

\--

\--
[www.elizabethkwant.co.uk](http://www.elizabethkwant.co.uk)
@elizabethkwantstudio
\+ 44 (0)7751633161

###

Response: {"Subject": "#3979357-5870894", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5870894.0"}


Prompt:
Gentile Daniele,La ringrazio per il suo messaggio. Le ho scritto proprio ieri in riferimento al suo ordine, la pregherei di controllare la posta indesiderata nel caso in cui la mia mail sia finita in quella casella. L'oggetto della mail è Informazione importante ordine 3998175-5902057.Le riallego comunque il testo del mio messaggio:Gentile Daniele, La contatto da Helloprint in riferimento all'ordine 3998175. Il file da lei caricato non corrispondeva esattamente alle dimensioni e specifiche tecniche indicate da sito, tuttavia abbiamo potuto sistemare il file. Ho visto che lei aveva richiesto di non visionare l'anteprima di stampa, tuttavia consideriamo che in questa occasione è necessario che veda il risultato affinché ci indichi se la bandiera è così come intende venga stampata.Può inviare i suoi commenti in risposta a questa stessa mail.La ringrazio per la collaborazione.Saluti e grazie,

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "Italian_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik snap het, ik zie net dat we enkel die optie aanbieden per product, dus niet met meerdere producten tesamen. Echter heb ik misschien wel een side-step hiervoor, zonder dat er iets in productie schiet of betaald moet worden. Als je naar Betalen gaat, zie je bij betaalopties 'per overschrijving' staan?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hallo,
Mag ik van jou een offerte voor een wandframe met spandoek 450x160 cm
Spandoek standaard. enkelzijdig.

Daarnaast gelijk ook one way visionfolie - 2 stuks 79 breed en 203 lang
(geen afwerking of laminaat)

Met vriendelijke groet,
Mit freundlichen grüßen,
With Kind Regards,

Halil Kafali
Accountmanager

The Packtory
Galvanistraat 142
3029 AD Rotterdam
\+316 42 47 92 17
[www.thepacktory.nl](http://www.thepacktory.nl)

###

Response: {"Subject": "Spandoek wandframe", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Merci beaucoup Sorcha! Bien à vous, Fabienne

###

Response: {"Subject": "[CF] other", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
CMYK ajb! Wij werken in profiel FOGRA39

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
It looks like your order is now in production

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ja hoor! Heb je een ordernummer

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Rob, dit zou je het beste kunnen doen via onze offerteformulier!

###

Response: {"Subject": "klacht", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ik heb de spoedkosten voor deze keer 1x doorgerekend 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Good Morning

I was just wondering if the attached emails have been looked at.

Thanks Lucy

Lucy Morton

Operations Assistant

CityBlock

All About Students

21 Castle Hill

Lancaster LA1 1YN

Tel: + 44 (0) 1524 541251

[lucy.morton@cityblock.co.uk](mailto:lucy.morton@cityblock.co.uk)

[www.cityblock.co.uk](http://www.cityblock.co.uk)

The information in this email is confidential and intended for the
addressee(s) named above. If you are not the intended recipient of this
message, any disclosure, copying, distribution or any action taken in reliance
on it is prohibited and may be unlawful.

###

Response: {"Subject": "CityBlock-Order", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Als ze het openen ziet het er zo ui

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Top, moet ik dan verder nog iets doen?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hello Marc,I hope this email finds you well. It’s great to hear that you are a happy returning customer. We can of course process a re-order for you with a different material. We would just like to know if this would be for the same quantity (8 pieces) and your preferred delivery date (see attached)?Here's a link from our website for reference: https://www.helloprint.co.uk/banners-meshcanvas-0.5m2%7C190%7C50-hemmedwithringsevery30cm-nooptions-1-days4%7Cqty8Hope to hear from you soon!Have a lovely day!

###

Response: {"Subject": "Re: Your order 3961838-5842102 is on its way", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5842102.0"}


Prompt:
Dat moet ik even aan het financieel team vragen, wij vergoeden de bestelling dan en sturen je een nieuwe factuur op.Is het ok dat ik dit bevestig via mail?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Met vriendelijke groet,

Pieter Hagendoorn

\+31 (0)6-39878652

Ismailiastraat 17, 1448 MR Purmerend

###

Response: {"Subject": "Re: Je offerte 4006323 staat klaar!", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
It should show all the options and sizes on the size

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Hallo! Is het mogelijk dat ik op factuur bestel. Ik heb ontwerpen gemaakt voor de gemeente Wassenaar, maar ben daar niet in dienst dus als ik het zou voorschieten dan kan ik het niet declareren. Een factuur kunnen ze gewoon verwerken.

Dank alvast! Groeten, Marloes

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Finance", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi John,

Dank – ik heb de offerte geaccepteerd en betaald.

Groet,

Lennert Zonneveld | So Many Pages

\+31 6 14 85 77 71
[lennert@somanypages.nl](mailto:lennert@somanypages.nl)
[www.somanypages.nl](http://www.somanypages.nl)

From: Helloprint Connect
Sent: Wednesday, 12 July 2023 15:57
To: [lennert@somanypages.nl](mailto:lennert@somanypages.nl)
Subject: Re: \[CF\] Bericht via het offerteformulier

Hi Lennert,

bedank voor je vraag.

Ik heb de bestelling voor je klaargezet en je ene offerte gestuurd.

Bestelling #4003230

John Molendijk

Ordermanager

E

W

T

[connect@helloprint.nl](mailto:connect@helloprint.nl)

connect.helloprint.nl

\+31 (0)88 088 8683

Previous-message-reference: <
[ce0b84b5db722dbc172ec5e5357aa65f@connect.helloprint.nl](mailto:ce0b84b5db722dbc172ec5e5357aa65f@connect.helloprint.nl)
>

Previous-message-reference: < [8f45e6ad0f18413c924ed024997d8e5e@email.dixa.io](mailto:8f45e6ad0f18413c924ed024997d8e5e@email.dixa.io)
>

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I'm really sorry about this

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Vous pouvez télécharger le fichier directement sur votre commande

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
vorige bestelling 3987423

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
I have roller banners on order which are ready to print, is it possible to add some leaflets with this picture please? I was hoping to get a discount for posting together?

Many thanks Louise

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
dankje.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Notre commande est la n°#4003355, au nom d'ESCALE 21

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
As the office is always closed on a Friday

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I'm looking to get these double sided

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ok I’ve paid so I’m hoping to get everything sorted asap thank you for your help

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Laura at Industrial Signs

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi. My customer has just made me aware of a broken pop up received order #3982500

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hej Rebecca,Tack för meddelandet.Vi erbjuder tyvärr inte dubbelsidiga affischer och inte heller i denna storlek.Jag beklagar att jag inte kan hjälpa dig i det här fallet.Om det finns några andra frågor, vänligen låt mig veta!

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Global_Email", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Thank you for help

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik neem ze op en stuur je de drukproeven door.Om het eenvoudig te houden mag je me dan via mail een akkoord geven zodat ik het in productie kan nemen voor je.De proeven ontvang je rond 11:30, is dat ok?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ok I have been trying to get this parcel delivered since the 28th june

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Het betreft de volgende bestelling: 3990284-5888997.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Top service tot heden ✳✳✳✳✳
Thanx !

benieuwd naar de posters/flyers

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
KAn ik verder nog iets voor je betekenen?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
thats great, many thanks.

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi, do you know why order 3996193 hasn't been dispatched yet?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ah I see, one moment please I'll see if there is anything that we can do

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste, hoe weet ik wanneer mijn bestelling zal geleverd worden? In mijn account vind ik enkel een verwachte en mogelijke leverdatum

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
it was a notification from yesterday but it will be out for delivery today, so no worries

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Gäller: #3998375 - 5902375

Hej! Jag fick ett mail om att filen jag försökt ladda upp var
skadad. Nu har jag en ny fil, hoppas på att den funkar bättre.

Det stod i mailet att beställningen är öppen för att ladda upp en
ny fil, men jag hittar inte vart jag gör det. Kan ni hjälpa mig så
jag kan få iväg beställningen så snabbt som möjligt? Det börjar
bli ont om tid. Tack!

###

Response: {"Subject": "[CF] artwork", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Global_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5902375.0"}


Prompt:
dan ook nog een vraag over de letterstickers voor op de trap. Dit zijn een aantal spreuken die nog uitgeprint zouden worden, beginnend met IF YOU NO LONGER GO...

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hi is the price for small feather flags (40cm x 2.4m) correct? they are more expensice the the Large ones (90cm x4m)??

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Quels est le produit que vous souhaitez recommander ? Stickers vitrine ? Drapeau sur mesure ? Drapeau rectangulaire ?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Misschien kun je het bestand via wetransfer versturen? Zodat ik het kan downloaden

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oh top, heel erg bedankt

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Ciao - nei mesi scorsi ho visto il dispenser di igienizzante mani con etichetta personalizzabile (500 ml mi pare), ma al momento non lo trovo più. Sapete aiutarmi? Grazie

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Italian_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
but the quality of it is not great

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour, Désolé pour le non suivi précédent.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dat heb ik zelf al gedaan

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Voor bestelling 4003125 is de track en trace https://jouw.postnl.nl/track-and-trace/3STASW2789690-NL-4382NG?language=nl

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Okay Flinn, thank you for that! I've taken a look into it and unfortunately, due to the size of the signs and the fact they are being shipped from the Netherlands, the shipping costs are actually quite high on our end for this so I think the duplicated shipping costs here are correct. I can appreciate that it is a lot to pay for shipping though, so I'd be happy to cut it to £35 for both instead of £54?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hey Chris,Yes, confirmed 🙂

###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Commercial", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Beste,
Is dit vorige week geleverd? Klant heeft de folders morgen nodig. Heb geen
tracking ontvangen…

Met vriendelijke groet,
Jérôme Schepens Publisize bvba +32 493 13 88 20
Op 29 jun. 2023 om 11:24 heeft HelloprintConnect het
volgende geschreven:

 Je bestelling 3980116-5872222 is klaar voor productie

Mijn account

Hi Jerome,

Goed nieuws, jouw bestelling is klaar voor productie!

Jouw bestanden zijn goedgekeurd en de betaling is geregeld. Dat maakt dat we
kunnen starten met de productie. Vanaf nu kan je order niet meer gewijzigd
worden.

Hieronder vind je de verwachte leverdatum. Mocht je de laatste updates van
jouw bestelling in de gaten willen houden, kijk dan in Mijn account

.

Bekijk de laatste status van jouw bestelling hier:

Mijn Account

Overzicht van je bestelling:

Folders 10 pagina's 99 x 210 mm

Bestelling:

Materiaal:
Printing:
Afwerking:
Quantity:

€ 955.00

#3980116-5872222

135 grams gesatineerd
tweezijdig full-color
zig-zag vouwen
20.000 exemplaren

Bezorgadres

Donckers
David Bogaerts
Jagersdreef
2
2900 Brecht
\-

Verwachte leverdatum

Donderdag 29 juni (uiterlijk Vrijdag 30 juni)

Heb je nog vragen of opmerkingen?

Neem dan eens een kijkje bij onze veelgestelde vragen

of neem contact op met onze Klantenservice.

03 808 20 79

###

Response: {"Subject": "Re: Je bestelling 3980116-5872222 is klaar voor productie", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": "5872222.0"}


Prompt:
wens u fijne dag

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dank u

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Beste klant,

Bij deze vraag ik informatie bij u op die nodig is om tot een succesvolle
levering te komen van uw UPS zending(en).

De situatie is als volgt:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250432598292 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: De Douane heeft om een
aangepaste versie van de factuur gevraagd. Geef ons een kopie van een factuur
waarop de werkelijke waarde van de goederen is vermeld. 26 jul yyyy

Stuur alstublieft uw instructies door binnen de bovenstaande deadline zodat we
de zending kunnen voortzetten.

Als er binnen 10 werkdagen na dit bericht geen instructies ontvangen zijn,
kunnen uw zending(en) aan u worden geretourneerd of worden verwijderd in
overeenstemming met de tarieven/vervoersvoorwaarden/service van UPS zonder
verdere kennisgeving. Alle kosten in verband met het retourneren of verwijderen
van de zending(en), inclusief transport en eventuele toepasselijke rechten,
belastingen en UPS-kosten, worden in rekening gebracht op het UPS-account van
de verzender.

Wees u er van bewust dat het niet mogelijk is een zending om te leiden naar
een ander land.

Als u vragen heeft over deze zending(en), kunt u rechtstreeks op deze e-mail
reageren.

Als u geen instructies kunt geven voor deze zending(en), stuur dit bericht dan
door naar de betreffende persoon.

Dear Customer,

We would like to inform you that your support is required in order to process
your UPS shipment(s).

The shipment details are as follows:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250432598292 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: An amended version of
the invoice was requested by Customs Provide us with a copy of an invoice which
includes a full breakdown of contents, quantities of each item, unit value per
item & final invoice total that I can pass to the destination country to enable
delivery. 26 jul yyyy

Please send us your instructions on how you would like us to proceed with the
shipment(s) as soon as possible and by the deadline mentioned above.

If no instructions are provided within 10 working days of this message, your
shipment(s) may be returned to you or disposed of in accordance with the UPS’s
Tariff/Terms & Conditions of Carriage/Service and without further notice. Any
charges associated with returning or disposing of the shipment(s), including
transportation and any applicable duties, taxes and UPS fees, will be charged
to the shipper’s UPS account.

Note that it is not possible to re-route a shipment from one country to
another.

Should you have any questions about this/these shipment(s), please respond
directly to this email.

If you are unable to provide instructions for this/these shipment(s), please
forward this message to the relevant person.

Kind regards,

Patryk Prokop
ERN Export Administrator
UPS GBS
[ernexpbenelux@ups.com](mailto:ernexpbenelux@ups.com)

###

Response: {"Subject": "UPS  [E - MSC500] Tracking Number: 1Z44F4250432598292 Exception Notification", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
#3993485-5894144

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,J'ai créé une demande de remboursement de 20% sur la commande #3997970-5901721 dans notre système pour un montant de 7,44 €.Une fois la demande traitée, vous recevrez un e-mail de confirmation indiquant que le remboursement a été mis en œuvre. À partir de ce moment, vous recevrez le montant sur votre compte dans un délai de 5 à 7 jours ouvrables. Un remboursement est toujours effectué sur le même compte ou la même carte que celle utilisée pour le paiement.Nous sommes également joignables en direct sur le Chat ou par téléphone au 01 84 88 50 55 depuis la France, 02 808 35 80 depuis la Belgique.je vous souhaite une belle journée.Cordialement.

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Yes no worries, thanks

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I think i've found it in my emails actually, could it be order 3067971...

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi, willen jullie een offerte plaatsen op het account van FC Utrecht (Jacco
van Santen)

Wij hebben eerder een soortgelijke productie gedaan.

Productie + Verzending van Vouchers FC Utrecht Vrouwen

A6 formaat flyer

250gr dubbelzijdig gedrukt

2 varianten – Totaal 5000 unieke codes

 *  1500 50% korting
 *  3500 100% korting

Optioneel

 *  Een insteek mapje/hoesje waar de voucher in kan (Gondeldoosje?)
 *  Drukwerk + Mee verzenden van een A5 flyer dubbelgevouwen (al dubbelgevouwen
    voor verzending)

Ik hoor graag voor bovenstaande een offerte en additioneel daarop twee
offertes op de onderstaande punten.

Graag hoor ik vanuit jullie de gewenste aanlevering van de unieke codes.

Met vriendelijke groet,

Marvin Schaap
Head of Digital & Print

ZPRESS Media Group

Telefoon +31 (0)78 639 70 70

E-mail [m.schaap@zpress.nl](mailto:m.schaap@zpress.nl)

Website [www.zpress.nl](http://www.zpress.nl)

Postadres

Postbus 1015

3300 BA Dordrecht

Bezoekadres

Amstelwijckweg 11

3316 BB Dordrecht

DISCLAIMER: Dit e-mailbericht is uitsluitend bestemd voor de geadresseerde en
kan vertrouwelijke informatie bevatten. Verspreiding van dit e-mailbericht of
van de informatie die dit e-mailbericht bevat door een ander dan de
geadresseerde is verboden. Indien u dit e-mailbericht per abuis heeft ontvangen
verzoeken wij u de afzender hiervan op de hoogte te brengen en het originele
bericht te vernietigen. ZPRESS Media Group is/zijn niet verantwoordelijk en/of
aansprakelijk voor eventuele gevolgen en/of schade die verzending en ontvangst
alsmede de inhoud van dit e-mailbericht betreffen.

###

Response: {"Subject": "Offerte FC Utrecht", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
ik zie alleen een voorvertoning

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
your new order is 4005355 😊

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
It should be fixed in a few minutes.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Materiaal gewoon papier vermoed ik?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Fabulous, thanks Sarah!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Immagino si riferisce a questa ch ele allego, vero?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
lastname: Craandijk
phonenumber: 0203038787
email: [mcraandijk@staan.nl](mailto:mcraandijk@staan.nl)
id_country: 24
postcode: 1021 JL
housenum: 100
houseaddr: Meeuwenlaan
city: Amsterdam
product: Deurmat 60 x 90
circulation: 1
extra: Graag zou ik een offerte op willen vragen voor 1 deurmat van 60 x 90 cm. Grijze achtergrond met logo op voorgrond in de juiste kleuren (zie kleurcodes). Leverdatum z.s.m.

Vriendelijke groet,

Maud Craandijk date: 18-07-23 submitInquiry: 1

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Bonjour, oui nous souffrons d'un bug informatique pour lequel nos équipes techniques sont en train de se charger

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Er is hier geen leuk prijsje voor te maken?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
We have contacted the hotel and they have not received them

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi StefaanWordt het dan 2 x 500? Prijs is dan gelijk aan 400 + 600!Wat ik kan doen is deze verwerken ,en de ander crediteren bij je akkoord.

###

Response: {"Subject": "ZigZag vouwfolders - INT Fashion", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Artwork Offertes", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
C'est un fond dont j'ai baissé l'opacité

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
de vorige bestelling was 4, nu heb ik nog 2 nodig

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hoe zou je deze groter willen hebben?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
#4001486

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik heb even een screenshot toegevoegd

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
de otra forma el dienro se rebota y se reembolsa a la cuenta

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Okay perfect, you've just been sent a new proof so I'm checking this now!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi can you please let me know the status of my delivery

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Stef, Dankjewel voor jouw bericht!Goed nieuws de betaling was netjes ontvangen. Ook zijn de pakketjes netjes onderweg met PostNL vandaag. De verwachting is dat deze vanmiddag bezorgd zullen worden. Ik hoop je hiermee voldoende te hebben geïnformeerd, mocht je nog vragen hebben dan hoor ik het graag!Voor nu wens ik je nog een fijne dag toe.

###

Response: {"Subject": "Re: Je factuur van bestelling 4001626 staat klaar", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Ha pardon non en effet pour ce produit il y a une certaine zone d'impression, ce n'est pas sur toute la surface 😕 C'est plus adapté pour l'impression d'un logo

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Packaging", "Order Item ID": ""}


Prompt:
Hoi Ron,Dat is bij een lose kaart totaal geen optie , is vele malen duurder dan en de porto ook stukken duurder

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Top dank je , hij staat bij je orders met nr 4003207

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hola noemi

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Modificar datos de la cuenta o del pedido

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
dat is echt 25 juili op zn vroegst

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
should i just go in and change?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
\*\* Message Helloprint \*\*

Adresse email: [bonjour@jogetjim.fr](mailto:bonjour@jogetjim.fr)

Nom: Équipe JOG & JIM

Message: Impression: Impression des bords perdus

Commande N°: 3989415

Détails de Commande N°: 5887579

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE SOUHAITE UNE RÉIMPRESSION

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": "5887579.0"}


Prompt:
Hallo Wauter,Dank je voor je aanvraag , helaas moeten we ons aan de standaard oplage houden op de site , dus dit worden er dan 500 ex.

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Beat me to it!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
daccord je finalise et vous communique votre nouveau numero de commande

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Kan ik verder nog iets voor je betekeneen?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Jeroen Bedankt voor jouw bericht. De betaling en herinnering hebben elkaar inderdaad gekruist. Je mag deze herinnering dus gewoon negeren. fijne dag!

###

Response: {"Subject": "Re: Aanmaning(Drukzo.nl/1075715)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment reminder", "Queue name": "Finance", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Account: sander@warboel

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
no, no, I don't want a mug, please read my text, I want several plexi glass images, I cant get past the stage of it asking me if I want additional items ie a mug a jigsaw ect ect never mind, thanks for your help, if I get chance I'll try again later.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
kunnen Julie dit stop zetten?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I havent received the we transfer link

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
The screen freezes every time I try order posters

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Beste Joke,Hartelijk dank voor je aanvraag.Het product wat je zoekt kan je bij ons het voordeligst terugvinden op onze website.Je kan het product vinden via de volgende link: https://www.drukzo.be/beachvlaggen-bedrukken Laat gerust weten als er nog vragen zijn.

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Sorry again about the issues with placing this 😞 Our team is aware of the issue and are working on getting it resolved ASAP!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
oh no worries, yes of course. No worries

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dag Emilie,
Bedankt voor je reactie en goed dat jullie bevestigen dat dit zo echt niet
kan. Die korting is prima en ontvang ik graag. Maar zoals ik al noemde zie ik
natuurlijk liever en graag een structurele oplossing voor het verzenden van
drukwerk. Want eerlijk is eerlijk, als ik dit nog een keer zo meemaak met
drukwerkverzending dan ben ik wel weg als klant.
Vriendelijke groet
Jonathan Reining

JORE | ONTWERP IN BEELD Sichtermanmarke 48
8016 MN ZWOLLE
T 06 425 135 65
[jonathan@joreontwerp.nl](mailto:jonathan@joreontwerp.nl)
issuu.com/joreontwerp
facebook.com/joreontwerp
instagram.com/joreontwerp

###

Response: {"Subject": "Bestelling 3994637-5896045", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5896045.0"}


Prompt:
Amazing, thanks!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hoe kan ik mijn bestand uploaden?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste dhr mevr.
Bij deze het bestand waar zowel de A0 en A2 in staan voor de posters van
Grootebroek Gaat Los. Ik kon ze zelf hier niet uithalen. Zouden jullie ze in de
bestelling willen bijvoegen?
Ik had over het hoofd gezien bij de A0 poster voor eerder leveren. Bij de A2
poster heb ik het er wel bij gezet. Zouden ze samen vrijdag 14 geleverd kunnen
worden?

[https://wetransfer.com/downloads/6327d1b1d4177173ee0d23a19b4e455520230710201735/603d1eaf0b6c497f93c5c886dc97334e20230710201746/864152?trk=TRN_TDL_01&utm_campaign=TRN_TDL_01&utm_medium=email&utm_source=sendgrid](https://wetransfer.com/downloads/6327d1b1d4177173ee0d23a19b4e455520230710201735/603d1eaf0b6c497f93c5c886dc97334e20230710201746/864152?trk=TRN_TDL_01&utm_campaign=TRN_TDL_01&utm_medium=email&utm_source=sendgrid)
Mvg, Frank Rood 0653913659

###

Response: {"Subject": "Fwd: Posters", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Sian, how can I help?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
24 uur staat bij bestelling van max. 10.000 stuks

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi
Unfortunately it isn't giving that option.

This email is intended solely for the individual or individuals to whom it is
addressed, and may contain confidential and/or privileged material. If you are
not the intended recipient you are notified that disclosing, copying,
distributing or taking any action in reliance on the contents of this email is
prohibited. If you receive this email in error, please contact the sender and
delete the email from any computer. All email communication may be subject to
recording and/or monitoring in accordance with internal policy and relevant
legislation.
Please, consider your environmental responsibility. Before printing this
e-mail ask yourself: "Do I need a hard copy?"

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
yeah I did indeed

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
zeker

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Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
ik heb meerdere chats open staan 🙂

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Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Voorlopig staan de stickers op verschillende leverdata, maar mag gerust samen geleverd worden

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ah super fijn!

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ja, moment

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Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Bonjour,
Merci pour votre intervention rapide. Nous ne comprenons pas bien les deux
points soulevés: - images de faible qualité: le visuel est entièrement composé
d’éléments vectoriels donc pas de pixelisation possible… - texte de petite
taille: la seule police présente sur le visuel est le logo CANINE qui est en 12
pts.
Que suggérez-vous?
Merci beaucoup,

Louise Leconte

--------------------

\+32 478 94 16 67 [louise@bureaucarne.com](mailto:louise@bureaucarne.com)
____ bureau carné Mind’s eye\*
Brussels, BE
Le 10 juil. 2023 à 12:38, Helloprint > a écrit :

Mon compte

Hi Louise,

There is a digital print proof ready for you to check!

We are very eager to get started, but of course we will not do this without
your approval. Check your digital proof now to make sure you receive your order
on time.

Below are the findings from our artwork experts:

Images de faible qualité Certaines des images de votre fichier sont de faible
qualité et peuvent apparaître floues/pixelées à l'impression. Si vous voulez
éviter cela, veuillez télécharger un nouveau fichier de meilleure qualité (300
DPI ou 150 DPI pour les produits de grande taille).

Texte de petite taille Nous avons remarqué que votre visuel contient du texte
de petite taille. La probabilité qu'il soit illisible à l'impression est
élevée. Si vous voulez éviter cela, veuillez ajuster votre bisuel et
télécharger un nouveau fichier dans lequel la taille du texte est de 6 pt
minimum.

Check and approve your digital proof before:
mardi 11 juillet, 11:30

Check now

Without your approval before the specified time, we can not start producing,
and we can not reach the expected delivery date of Mardi 1 août (latest
Mercredi 2 août) .

Overview of your order #3998939-5903329:

Papier de soie

Impression:
Format:
Quantité:

€ 230.99

Impression en quadrichromie
50 x 70 cm
500

Do you have any questions or comments?

Rendez-vous sur notre page Contact

. Vous pouvez également nous contacter via Chat

entre 8:30 et 18:00 en semaine. Nous vous répondrons dans la minute qui suit !

Nicole - Service client

Que pensez-vous de cet email ?

Il est très clair !

Il peut être amélioré

Il n'est pas clair

###

Response: {"Subject": "Re: Action required: Check your digital proof for order 3998939-5903329", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5903329.0"}


Prompt:
J'ai effectué une réclamation pour la commande #3982857 concernant plusieurs planches de stickers dont la référence 5876751

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I just placed two orders but one was a mistake. I need a refund please: #4005634

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "English_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
odernummer is 4003582

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemiddag Winni

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
#3378063

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
PLEASE CAN YOU CONFIRM YOU HAVE RECEIVED BOTH SIDES OF THE BUSINESS CARD ARTWORK? I CAN ONLY SEE ONE. THIS IS REGARDING Order number: 4002118 - 5908410

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "English_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
If you just generated an account your should get a welcome email with a 15% discount, did you get that?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ok,

Hierbij de opdracht.

Met vriendelijke groet / Kind regards / Mit freundlichen Grüßen

Mickel Braem.

Mini-Art Products.

Mini-Art Products BV

Segment 29

6921 RC Duiven (Netherlands)

Tel. 0031(0)26-3121272

Fax.0031(0)26-3121274

Internet: [www.mini-art.nl](http://www.mini-art.nl)

E-mail: [info@mini-art.nl](mailto:info@mini-art.nl)

Op alle overeenkomsten tussen u en Mini-Art Products BV zijn de algemene
voorwaarden

van mini-Art Products van toepassing, zie
[www.mini-art.nl/algemene-voorwaarden](http://www.mini-art.nl/algemene-voorwaarden)

Van: Helloprint Connect \[mailto:connect@helloprint.nl\]
Verzonden: maandag 10 juli 2023 14:50
Aan: Mini-Art Productions
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

Sorry type fout , de prijs is ook voor 2 x 500 ex

John Wijnen

Ordermanager

E

W

T

[connect@helloprint.nl](mailto:connect@helloprint.nl)

connect.helloprint.nl

\+31 (0)88 088 8683

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Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
4004616

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hola Pedro,Gracias por ponerte en contacto con nosotros e informarnos acerca de esta incidencia.Con el fin de poder gestionar y evaluar la reclamación lo más rápidamente posible, nos gustaría recibir más información por tu parte.*Al menos 2 fotos que muestren claramente el problema y una foto que muestre al menos el 10-15% del pedido - puedes ponerlas una al lado de la otra o en abanico.Cuando haya recibido la información adicional, buscaré una solución adecuada junto con el departamento de producción/diseño y me pondré en contacto contigo lo antes posible. Gracias de antemano, quedo a la espera de tu respuesta.

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
would u kindly show us how it fit on the cup/ mug?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dus: 323 C

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
we do in europe but wherever the delivery is to, the order must be placed through that countries helloprint account

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Michael,
Yes I think that’s what we did before, happy to go ahead with that.
Thanks, Gabby

Hi Gabby,
Thanks for your enquiry.

Would you be happy to receive this item as two panels 85x70cm? This would
bring the price down a good bit by saving on shipping costs.
Best regards,

Michael
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

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###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Commercial", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
ik ga even voor je kijken moment

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Done! Van: Drukzo
Verzonden: dinsdag 18 juli 2023 11:38
Aan: Dirk Kremers
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

HI Dirk
Had je de proefdruk van ons gehad voor goedkeuring? Als deze juist is kunnen
we aan de slag voor je.
Vriendelijke groet,

Jordi Krauwel
Drukzo

Wist je dat je op drukzo.nl  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

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Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dat heeft met het formaat te maken ben ik bang.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
06 9480 9947

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Top, dankjewel!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Due to time constraints the goods could not be delivered.

Apologies, your print order is delayed

Order Number
FMKR6200210

Tracking number
15976864119286

Expected Delivery Date
Wednesday 12th July
between 1:53 pm and 2:53 pm

Delivery Address
Cpi London
38 Ballards Lane
London

We’re sorry that there’s been a delay in the delivery of your order
FMKR6200210. Please be assured that it is still on its way to you.

Won’t be home to receive your parcel? Select an alternative delivery option.

In the meantime, stay updated on your parcel’s journey.

Track your delivery

Product

Stapled Brochures A5
Job number: 3792785
Quantity: 500
Sides: 2
Size: A5 (210 x 148 mm)
Description: Orientation = Landscape, Number of Pages (Including Cover) = 8pp,
Inside Paper Stock = 120gsm Bond (Uncoated), Cover Paper Stock = 170gsm Bond
(Uncoated), Cover Lamination = Not available on the chosen cover paper stock,
Foiling or Spot UV = Not available without Cover Lamination

Find further information about this order at DPD

Delivery 15976864119286

Click here to review the Terms & Conditions

of your order.

For any questions or information contact us on 01702 460047 or via LiveChaton
our website.

9 Stock Road, Southend-on-Sea, Essex, SS2 5QF, United Kingdom

###

Response: {"Subject": "⏰ Your package has been slightly delayed", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Delayed order", "Queue name": "English_HelloprintConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Okay, I've uploaded both files so you should receive a proof shortly! Is there anything else I can help with? 🙂

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oke ik zal de pagina's even uit elkaar halen en de voorkant uploaden

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hej på dig,Tack för svaret.Jag ser att beställningen redan är med det snabbaste alternativet och även den snabbaste frakten.Om det är något annat jag kan hjälpa dig med, låt mig veta!

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Global_Email", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5892385.0"}


Prompt:
Good Morning
I am looking to repeat an order i recently done with you the order number is #3914780 however i want to see how much it would be for various quantities but im not sure how to amend the order to change the quantity or to see the difference in prices. It will be all the same art works as the original order.
Hope this sort of makes sense?
Many thanks
Brad

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Roy

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I have re supplied files for job #4004567 - 5912364

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Maura3 mm bleed, met crops is prima!

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
42 x 30 cm

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
thank you I'll approve that now!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
En nu.

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Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Have you taken payment ?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Dit zijn de kosten die aan ons worden berekend door de bezorgdiensten en omdat het per formaat best kan verschillen is er voor gekozen om dit zo inzichtelijk te maken

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi RomyDe prijs voor 500 stuks excl. spot uv, 1/1 bedrukt op 400 grams silk mcis dan:  145 euGenoemde prijzen zijn excl. btw en incl. levering op één adres.LET OP: De afgegeven prijs heeft momenteel een geldigheid van 14 dagen.Laat gerust weten als er nog vragen zijn.

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Name: Raynaud Vanwolleghem

Klant bericht: Bedrukking: heb 2 weken geleden exact dezelfde design
flyers besteld. Echter zit er kleurverschil in het oranje. Dat kan
niet want het is 1 dezelfde huisstijl, is dus wel belangrijk dat de
kleuren overal gelijk zijn. Wat nu? Mijn vorige bestelling 2 weken
geleden (7500) flyer daar zitten trouwen bijna de helft van de flyers
bij waarvan het oranje in golven is gedrukt precies en waar er donkere
en lichte stukken oranje inzitten. Is eigenlijk ook niet goed gedrukt
(moeilijk op foto te zien), dus wou er nu toch iets van meedelen
aangezien ik dit echt niet goed vind.

Order id: 3985799

Id order detail: 5881603

Date:

extract_package:

requested_solution: Ik heb het drukwerk niet meer nodig en wil graag
mijn geld terug

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5881603.0"}


Prompt:
Hi Debbie

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hier hebben we onze strandballen: https://connect.helloprint.nl/beachball24cm 😉

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Ja, de specificaties mogen exact hetzelfde blijven.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi,
That is really disappointing, especially the fact I had to chase you for it
to be picked up. This will significantly impact my business’ sales potential
at the event it was for.
I agree at thi s point there is no other option than for you to process me a
refund, and in ter ms of a discount code for future orders, 10% isn't really
enough to tempt me to take this risk again, however if that can be improved, I
will look to use your ser vices again.
Kind regards,
Jenna
Sent from Outlook for iOS  From: Helloprint

Sent: Thursday, July 13, 2023 8:22:42 AM
To: Jenna Thomas
Subject: Re:

Hi Jenna,
Thanks for your email and I am very sorry to hear that your order hasn't been
delivered.
I have checked your tracking information on your most recent order #3979699
for your T-shirt and it seems the package may have been lost by DPD as there
hasn't been an update since it shipped on 4th July.
I have looked to see if we can get this reprinted for this week but it seems
like the fastest turnaround time would be next Wednesday/Thursday, which I
assume would be too late for your event?
Due to not being able to get this replaced for you in time, would a refund be
ok along with a 10% discount code for a future order? I know this isn't the
outcome you wanted to hear but it seems to be the only option at this time.
I apologise for the inconvenience and delay on this.
I look forward to hearing back from you.

Best regards,

Marlene
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
i have it now

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount error", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Good evening. Am wanting to get double sided flyers printed (I have my own design) Can you please confirm a price for 2500 glossy, double sided. And what the cheapest price would be. Can we also get a quote please for business cards (500 or 1000) We would want the flyers delivered for this Friday

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ok io se vuole lo rimando senza template... L'importante sarebbe averlo qua da
me il 18 perché devo partire il 19 per portarlo

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Gaan we regelen en dan wens ik je nog een hele fijne dag

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Hier zit geen slot op met een sleuteltje. Dit is door iedereen open te klikken

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Beste,

Zou u 2 offertes kunnen toevoegen aan ons account? Bedankt.

Offerte 1

Formaat:
50 x 180 mm

Materiaal:
300 grams silk en tweezijdig glans laminaat

Omvang:
1 versie

Printing:
tweezijdig full-color

Afwerking:
schoonsnijden

Hoeveelheid:
100
Incl. Verzending

Offerte 2

Formaat:
50 x 180 mm

Materiaal:
300 grams silk en tweezijdig glans laminaat

Omvang:
2 versies

Printing:
tweezijdig full-color

Afwerking:
schoonsnijden

Hoeveelheid:
100 stuks van elk
Incl. Verzending naar hetzelfde adres

Met vriendelijke groeten,
Sarah

AVDJ-Graphics

###

Response: {"Subject": "Offerte bladwijzers", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi Harm

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Een fijne avond!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hello,

I am writing to enquire whether you are able to provide the printing
and cutting of 40,000 Christmas Cracker joke slips? Thank
you,Maisie.

###

Response: {"Subject": "[CF] product information", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Excuses Patrick, we gaan even kijken wat mogelijk is. We laten het je weten.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Pour votre commande 3993647 vous avez déjà des liens de suivi dispoible sur votre espace client

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I ordered to make sure it would arrive ASAP so I need it tomorrow

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ah d'accord je vois, aucun soucis je vous remercie ! Mais pour la date, c'est de nouvelles dont j'ai besoin la semaine prochaine, et vu l'impression, j'ai l'impression que le visuel doit aussi être changé sur la taille de police qui ne rend pas du tout ce qu'elle était censé rendre

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Could you please send me a picture of the whole roller banner and a picture of the shipping label? Then I can process the complaint and get a reprint set up for you

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour,

Je vous remercie, pouvez-vous me transmettre le BAT ;

Je veux 100 cartes de la même qualité que ma dernière commande.

Bien à vous,

Frédéric DOIN

Résidence COPACABANA

3 Av des Terrasses du Levant

CANET-EN-ROUSSILLON

Mail: [doin.frederic@wanadoo.fr](mailto:doin.frederic@wanadoo.fr)

Tél: 06 60 25 51 90

De : Helloprint \[mailto:bonjour@helloprint.fr\]
Envoyé : lundi 17 juillet 2023 06:46
À : Frédéric DOIN
Objet : Re: \[CF\] I would like to order

Bonjour,

Merci de nous avoir contactés.

Je suis allé de l'avant et j'ai changé l'adresse en Résidence COPACABANA

3 Avenue des Terrasses du Levant

66140 CANET-EN-ROUSSILLON.

J'ai également supprimé le numéro de téléphone dans le dossier.

Je reste à votre disposition et vous souhaite une très belle journée.

Meilleures salutations,

Rafael
Helloprint

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "French_Artwork", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik bekijk het even voor je!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Okay, i have an example of the kraft paper on a business card so I'm just uploading a photo now to give you an idea

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hi,Thanks for the response.  We do have the most competitive pricing in the market, so if you find pricing lower than ours—we'll match it for you! You can read more about this here: https://helloprint.co.uk/bestpriceguaranteed I can offer you a 10% discount if you want to go ahead and place te order.Hope this helps, and have a wonderful day ahead!

###

Response: {"Subject": "Re: Your order 4004777 has been cancelled", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Lowest Price Guarantee", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Daarna kun je per poster je ontwerp toevoegen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Per mail hadden wij een offerte aanvraag waarbij de prijs van 36 stuks € 196,30 ex btw is.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
il me faut tous les produits svp

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
in pdf e meglio

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Feiko,

Als het goed is, is het overgemaakt

Met vriendelijke groet,

Marcel de Graaf

Zonnelaan 86

9742 BN Groningen

050-5773011

E-mail: [info@copy76.nl](mailto:info@copy76.nl)

Website: [www.copy76.nl](http://www.copy76.nl)

Webshop: [www.shop.copy76.nl](http://www.shop.copy76.nl)

Openingstijden:

maandag t/m vrijdag van 8:30 tot 17:30 uur

Zomervakantie

Gesloten van 21 juli 13.00 uur t/m 11 augustus

14 augustus t/m 1 september open van 10.00-17.00 uur

Van: Boel Astrid
Verzonden: maandag 17 juli 2023 11:41
Aan: [info@copy76.nl](mailto:info@copy76.nl)
Onderwerp: RE: FW: Ingebrekestelling(shop.copy76.nl/1086583)

Beste Marcel,

Zojuist overgemaakt.

Met vriendelijke groet / With kind regards,

Astrid Boel

Manager Operations

Let op : onze contactgegevens zijn gewijzigd! | Please note our new
contact details!

Tel: +31 (0)317 351838

Mobile: +31 (0)6 19634268

Email: [astrid.boel@aidian.eu](mailto:astrid.boel@aidian.eu)

Aidian Netherlands BV

aidian.nl

Industrieweg 12b | 6871 KA | Renkum | Nederland

This e-mail transmission may contain confidential or legally privileged
information that is intended only for the individual or entity named in the
e-mail address. If you are not the intended recipient, you are hereby notified
that any disclosure, copying, distribution, or reliance upon the contents of
this e-mail is strictly prohibited. If you have received this e-mail
transmission in error, please reply to the sender, so that they can arrange for
proper delivery, and then please delete the message from your computer systems.
Thank you.

Van: [info@copy76.nl](mailto:info@copy76.nl) < [copyn000@copy76.nl](mailto:copyn000@copy76.nl)
>
Verzonden: maandag 17 juli 2023 11:22
Aan: Boel Astrid
Onderwerp: FW: FW: Ingebrekestelling(shop.copy76.nl/1086583)

Goedemorgen Astrid,

Hierbij de facturen

Met vriendelijke groet,

Marcel de Graaf

Zonnelaan 86

9742 BN Groningen

050-5773011

E-mail: [info@copy76.nl](mailto:info@copy76.nl)

Website: [www.copy76.nl](http://www.copy76.nl)

Webshop: [www.shop.copy76.nl](http://www.shop.copy76.nl)

Openingstijden:

maandag t/m vrijdag van 8:30 tot 17:30 uur

Zomervakantie

Gesloten van 21 juli 13.00 uur t/m 11 augustus

14 augustus t/m 1 september open van 10.00-17.00 uur

Van: Helloprint < [partners@helloprint.com](mailto:partners@helloprint.com)
>
Verzonden: maandag 17 juli 2023 11:13
Aan: Copy76
Onderwerp: Re: FW: Ingebrekestelling(shop.copy76.nl/1086583)

###

Response: {"Subject": "FW: Ingebrekestelling(shop.copy76.nl/1086583)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Can I email you the shipping label so you can file a complain for me?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
met 48 paginas op 135 grams papier is dat 2,33 mm 2,33

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
lastname: Green
phonenumber: 01226 288993
email: [info@bos4designandprint.co.uk](mailto:info@bos4designandprint.co.uk)
id_country: 24
postcode: S70 6BN
housenum: 14
address_ext_user: Summer Lane
houseaddr: BOS
city: BARNSLEY
product: Deluxe Pop Up Banners
circulation: 40 (2 x 20 types)
extra: 850x2000mm - Premium Base

20 designs x 2 of each - total 40 units Each banner (bag or box) to be
product name labelled (ie the design name) 2 delivery addresses - 1
set of 20 to each date: 21-07-23 submitInquiry: 1

###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_HelloprintConnect_Quotations", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
et je voudrais faire imprimer un livret agrafé de 24 pages en 30 exemplaires et je n'arrive pas à

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Het leveradres heb ik al aangepast voor je:Splinter AutoschadeRoy BehrComputerweg 611033 RH AmsterdamNetherlands

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Yeah o need the the print for my wedding

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Diana

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Printed Easy

your order is
in expert hands

Your Order is being processed
Order Number: 642533
Order Date: 12 July 2023

Job# Job Reference Qty Ver Price
642533J1 3999656-5904462 2500 1 £58.00
642533J2 3999656-5904462.2 2500 1 £58.00

Subtotal: £116.00
Payment method: Credit Card
Total: £116.00

Track your dpd
deliveries in real-time

No phone calls, no waiting,
No lost time!
For more information click here

Or get the app now

Delivery Information

Delivery Address
Paul Angus
Incomedriven
7 Eaton Court, Vicarage Lane
Eaton
Grantham
Leicestershire
NG32 1SP
Delivery Type
PARCEL DELIVERY
Delivery Date
17 July 2023
Delivery Time
9am - 5:30pm

Copyright © 2023 Printed Easy
Registered No: 1275697 | VAT Reg. No: 350 4408 83
Terms & Conditions

| Privacy Policy

This is an automated email. Do not reply.

###

Response: {"Subject": "Your Printed Easy order #642533 from 12th Jul 2023", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Supplier payment tickets", "Queue name": "English_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Purtroppo non operiamo in Croazia, per vedere i Paesi in cui effettuiamo le nostre consegne puó vederli nel menú a tendina nel sito

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Speed up request", "Queue name": "Italian_Connect_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
oh sorry

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Hi I’ve had a reprint of an order that was wrong and the same has happened again…. The magenta line is the cut line and it’s been printed again

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Spécifications de soumission et gabarits

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
But it should come earlier!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
nee ik bedoel

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
sure! let me check with the artwork agent so that I can let you know

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
User response: 4779663

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Hey Dorine! Bedankt dat je contact met ons opneemt.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste John,

Ik heb dit aangepast zie hieronder de aangepaste versie.

https://we.tl/t-392T6iBB76

Mvg,

Sara

From: PrintPrint
Sent: donderdag 13 juli 2023 10:15
To: Silver Rose
Subject: Re: Brochures Silver Rose

Hi Sara ,

Bijna goed maar de goude kleur moet wel doorlopen , zie foto en dus niet wit
want dan hebben we nog steeds geen snijmarge

Vriendelijke groet,

John Wijnen
PRINT PRINT

E

W

T

[support@printprint.be](mailto:support@printprint.be)

printprint.be

\+32 (0)78 48 54 23

Previous-message-reference: < [6f6f01d9b560$38888820$a9999860$@silverrose.be](mailto:6f6f01d9b560$38888820$a9999860$@silverrose.be)
>

Previous-message-reference: < [6ed452e1b8d24360b5074cf8d6dfa234@email.dixa.io](mailto:6ed452e1b8d24360b5074cf8d6dfa234@email.dixa.io)
>

Previous-message-reference: < [6a1501d9b4b8$5ad968c0$108c3a40$@silverrose.be](mailto:6a1501d9b4b8$5ad968c0$108c3a40$@silverrose.be)
>

Previous-message-reference: < [6a15908b1da0420dbf40065e8338a853@email.dixa.io](mailto:6a15908b1da0420dbf40065e8338a853@email.dixa.io)
>

###

Response: {"Subject": "Brochures Silver Rose", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Artwork Offertes", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Yes,  we can do either

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
order #3995532 - 5897588

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ik heb het product pas over 3 weken nodig, maar we hadden zo iets als het met drukken of levering iets langer duurt dan zijn wij in elk geval op tijd

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Joanne, Hope you are well.Order 3157968 wasn't a reprint, was created from your side.Order 3553693- was a reprint will clarify with Finance.Order 3656953- we refunded you partially for that one as it was delivered with a delay. - see refund slip attached!31/3/23                41.3830/06/23              46.91   - those to which orders correspond? can you explain a bit about those amounts.Thank you!

###

Response: {"Subject": "Unpaid Refunds", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "English_HelloprintConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hetzelfde! Krijg ik de wetransfer link via deze chat of via de mail?

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