Prompt:
With these specs

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Lowest Price Guarantee", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Après avoir validé votre panier

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
\*\* Message HelloprintConnect \*\*

Adresse email: [contact@imp-nouv-cdb.com](mailto:contact@imp-nouv-cdb.com)

Nom: William Bartolomei

Message: Transport: NON RECU

Commande N°: 3993635

Détails de Commande N°: 5894370

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE SOUHAITE CONSERVER CE PRODUIT MAIS J’AIMERAI
RECEVOIR UNE REMISE

ROUTING NOTE: [CONNECT@HELLOPRINT.FR](mailto:CONNECT@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5894370.0"}


Prompt:
Have you got an order number at all?

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
nee dank je wel

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - VAT queries", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Mi auguro torni operativi il primo possibile in modo da poterla aiutare, sono sicura che riusciremo a risolvere

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
3997417

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Socials", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
hallo,

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
I just spoke with PostNL about your lost order

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Daar ben je voldoende mee?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Bonjour,

Avez-vous bien pris en compte la photo du Gl De Lattre en recto?

Merci

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] artwork", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "French_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
en un momento

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Might be better?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Do yoiu want to try again?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
BERICHT VAN EEN HELLOPRINT KLANT.

company: Polesworth Abbey CIC
firstname: Philip
lastname: Wells
phonenumber: 01827892340
email: [polesworthabbey@aol.com](mailto:polesworthabbey@aol.com)
id_country: 24
postcode: B78 1DU
housenum: 26
address_ext_user: High Street
houseaddr: Polesworth Vicarage High Street
city: Polesworth
product: full colour pinting of Abbey Guidebook
circulation: 2500
extra: Please could you help us. We need to reprint our Polesworth Abbey Guidebook and have redrafted the text and updated the artwork. Have pdfs ready to print. Can you help?

There are 22 inside pages pinted full colour on glossy art paper, and
a Cover printed front and back full colour and also inside back and
front in full colour. The finished size is 17.8 cm wide and 7.85 cm
tall. We can be quite flexible about the number of copies. No hurry
for this, just getting it organised!

Thanks for your help. Sample attached is draft of inside pages.

Fr Philip Polesworth Abbey CIC [www.polesworthabbey.co.uk](http://www.polesworthabbey.co.uk) 01927 892340
email [polesworthabbey@aol.com](mailto:polesworthabbey@aol.com) date: 02-10-23 submitInquiry: 1

###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Lenneke,

Good news to you! Popular bucket hats and cooling arm sleeves for sale!

Glad to know that you are on the market for promotional products. It’s Elaine
from Wenzhou Joyful Promotions Co., Ltd., which have specialized in promotional
products for more than 15 year.

Below are our hot selling bucket hat and cooling towel share to you.

I hope you like any of them, and please feel free to contact me if there is
any help I can do for you.

Thanks & Best regards,

Elaine

For Further Urgent Assistance,pls contact with our Founder Eric at
\+86-13616631280 For the Love of The Game !

Elaine Zeng | Marketing Develop
A: Floor 22,Xinchao Building(C).,Anyang New District,RuiAn City, Zhejiang,
CHINA, 325206
C: +86 18968989805 P: +86 577 6680 0803
E: [elaine@kiteflag.com](mailto:elaine@kiteflag.com)
W: http://www.kiteflag.com

###

Response: {"Subject": "Bucket Hat", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Spam", "Queue name": "Spanish_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
None have been delivered to the hotel, they have not received anything

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goede ochtend

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Sorry, yep gave you the wrong number

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
irritant he klanten..

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Pasaje del vapor mallorca num1, 3ºB, 07840 - Sta. Eulalia del Río

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Buongiorno, grazie per l'avvertenza. Vi chiediamo gentilmente di
interfacciarvo con il nostro grafico, così da risolvere i problemi tecnici Di
seguito vi lascio il contatto:
\+393891136230 Gravina Luana
Giuseppe Pace 3331855456
Da: Helloprint
Inviato: mercoledì 12 luglio 2023, 09:44
A: [ing.sciortino@qconfort.com](mailto:ing.sciortino@qconfort.com)
Cc: [commerciale2@qconfort.com](mailto:commerciale2@qconfort.com)
Oggetto: Re: contabile bonifico - Numero ordine: 3999044 - 5903509

Buongiorno Biagio,
L ringrazio per il cortese messaggio. Purtroppo abbiamo provato in tutti i
modi possibili ma parte del suo file risulta corrotto, quindi, quando cerchiamo
di aprire tutte le pagine, alcune non riusciamo a visualizzarle dato che appare
il seguente errore.

Avremo bisogno che il suo grafico riesportasse il file e lo ricaricasse da
sito per l'ordine in oggetto.
Cordiali saluti,

Vanessa
Helloprint

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "contabile bonifico -  Numero ordine: 3999044 - 5903509", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "Italian_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
UPS

Hi HANNIBAL ADVERTISING BVBA,

Your delivery has been rescheduled.

From DRUCKEREI

A signature is required for parcel delivery.

Scheduled Delivery

Thursday 13/07/2023
End of Day

Track Your Parcel ›

Change Delivery

Ship To

PARKSTRAAT 53
WEVELGEM, 8560
BE

UPS Standard

1Z3F3A156895609438

Need additional support?

Connect  with UPS.

You will be prompted to accept Terms and Conditions to change delivery.

©2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the
color brown are trademarks of United Parcel Service of America, Inc. All rights
reserved.

Please do not reply to this email.

Manage Delivery Alerts

| Privacy Notice

| Service Terms

###

Response: {"Subject": "UPS Update: New Scheduled Delivery Date and Estimated Delivery Time", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
lastname: pappijn
phonenumber: +32479774071
email: [mia.pappijn@telenet.be](mailto:mia.pappijn@telenet.be)
id_country: 24
postcode: 9090
housenum: 2
houseaddr: Fr. Spaestraat
city: Melle
product: uitnodiging
circulation: 40
extra: Formaat open 440 x 110 mm

Formaat gesloten: 220 x 110 mm Materiaal: 200 grams silk mc Omvang: 1
versie Druk: Tweezijdig in full color Levertijd: asap Afwerking:
Kruisvouwen date: 17-07-23 submitInquiry: 1

\--

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Fijn dat je een bestelling wil plaatsen :) Je kan de ontwerpen altijd aanleveren in PDF en voor al onze producten kan je direct ook een template terugvinden op de website.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
You're very welcome!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour, Voici le nouveau lien de suivi de votre commande : https://jouw.postnl.be/track-and-trace/3STASW2790735-BE-8000?language=en. 3STASW2790735Il sera mis à jour prochainement. Bonne journée

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Returns", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,

Je transmets votre nouvelle relance à ma direction, je n’ai malheureusement
pas la main dessus pour ma part.

Nous avons eu un souci en interne avec notre logiciel comptable mais essayons
de le régler au plus vite.

En espérant que cela se débloque rapidement.

Cordialement,

Lucie Nouaille - graphiste

De : [helloprint@s4dunning.com](mailto:helloprint@s4dunning.com) de la part de
[bonjour@helloprint.fr](mailto:bonjour@helloprint.fr)
Date : lundi, 10 juillet 2023 à 13:47
À : NOUAILLE Lucie
Cc : NOUAILLE Lucie
Objet : Rappel urgent(Helloprint.fr/1147703)

Mon compte

Bonjour lucie,

Nous avons remarqué que l’une ou plusieurs de vos factures, malgré nos
rappels, restent impayées. Le délai de paiement de ces factures est maintenant
dépassé depuis un moment. Nous vous invitons donc à effectuer le paiement des
montants impayés dans un délai de3 jours ouvrés.

Si le montant dû n’est pas payé dans les délais mentionnés, des frais de
recouvrement d’un montant de61,38 € seront à régler.

Récapitulatif des factures impayées:

OrderID

Numéro de facture

Date de facture

Date d'échéance

Jours expirés

Montant échu

3950030

3529076

12 juin 2023

26 juin 2023

14

409,17 €

409,17 €

Numéro client: 1147703

Montant total dû: 409,17 €

Payer maintenant

Si vous préférez régler par virement bancaire, vous pouvez également tranférer
le montant dû sur le compte suivant:

Nom du bénéficiaire: Helloprint BV
IBAN: FR7630788001000877215000146
BIC: NSMBFRPP

Veuillez utiliser votre numéro de client ainsi que votre numéro de facture
comme référence.

Avez-vous déjà payé?

Nous n’avons peut être pas encore reçu votre paiement. Dans ce cas là, nous
vous invitons à nous contacter et à nous communiquer une preuve de paiement.

Nous avons l’espoir que vous réglerez les montants dus avant que les frais de
recouvrement ne vous soient demandés.

Très cordialement,
L'équipe Helloprint

Ceci est un message généré automatiquement. Pour toute question concernant le
statut de votre commande, veuillez accéder à Mon compte

via le lien de cet email. Pour toute autre question, veuillez accéder à notre
FAQ

sur notre site.

Powered by S4Dunning B.V.

###

Response: {"Subject": "Re: Rappel urgent(Helloprint.fr/1147703)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "French_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dat kan ook, echter kan het even duren voordat ik je een terugkoppeling kan geven.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik heb contact opgenomen met de klantendienst. Het is in orde

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik hoop dat als de mappen niet goed zijn, ik ze wel opnieuw krijg
Ik heb hierover eerder contact met jullie gehad en vind deze reactie ‘sorry verkeerde bestand’ niet bevredigend

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi, I'm trying to do the design for some bottle openers I'm trying to order and I'm a bit confused on the specifications for what you'll be able to print. Can I upload an image of our logo which has a coloured background or should it just be text?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
We have the design ready to go using your template, but I wanted to know what your turnaround time is

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hoi Feiko,

Bedankt voor de info.
Wij zullen op onze beurt ook nog eens aan de koerier duidelijk maken, dat als
er een papier in 4 talen hangt met de tekst : Leveren bij de buren, dit wil
zeggen dat wij er niet zijn.

Probleem is een beetje dat het nogal een Duiventil is bij PostNL hier in de
streek. Om de x-aantal weken is het wel weer iemand anders...

In elk geval bedankt voor de herdruk

Christof

Bedankt voor het vertrouwen
en tot binnenkort!

Christof & Wendy
Chrendy Biker & Gift Shop
Publi Chrendy

Zandstraat 44
9420 Erondegem
T. +32 (0)478/ 23 57 06
[www.chrendy.be](http://www.chrendy.be)

Op 17 juli 2023 om 13:52 Midden-Europese zomertijd, schreef Helloprint
Connect :

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": "5877946.0"}


Prompt:
Hallo
Ik ben op verlof tot 21/7 goed als ik het erna regel? Ik kijk het dan even na.

Met vriendelijke mobiele groeten,
Wim Demortier

[hallo@design15.be](mailto:hallo@design15.be)
0494 90 70 05
Op 13 jul. 2023 14:39 schreef [connect@helloprint.be](mailto:connect@helloprint.be):

Mijn account

Beste Wim,

Uit onze administratie is gebleken dat 1 of meerdere van onderstaande
facturen, ondanks eerdere herinneringen, nog niet door u is/zijn voldaan. De
betalingstermijn van deze facturen is reeds enige tijd verstreken. Dringend
verzoeken wij u het vervallen bedragbinnen 3 dagen aan ons te voldoen.

Indien deze aanmaning niet binnen de gestelde periode wordt voldaan worden de
wettelijke incassokosten van€ 40,00 in rekening gebracht.

Overzicht van je vervallen facturen:

OrderID Factuurnummer Factuurdatum Vervaldatum Dagen vervallen Vervallen bedrag
3502103 C190017 14 sep. 2022 14 sep. 2022 302 € 48,78-
3719288 3336507 2 feb. 2023 4 mrt. 2023 131 € 362,99
3782899 C203313 7 mrt. 2023 7 mrt. 2023 128 € 65,67-
3945703 3531033 13 jun. 2023 13 jul. 2023 0 € 0,00
€ 248,54

Klantnummer: 938938
Totaal te betalen: € 248,54

Betaal via deze LINK

Of via handmatige overschrijving op rekening:
IBAN: BE49719400090071
Onder vermelding van je klant - en/of factuurnummer(s)

Heb je al betaald?
Dan is wellicht uw betaling niet goed ontvangen bij ons, wij verzoeken u dan
contact met ons op te nemen en ons te voorzien van een betaalbewijs.

Wij vertrouwen erop dat u het te betalen bedrag aan ons overmaakt voordat wij
genoodzaakt zijn de incassokosten in rekening te brengen.

Met vriendelijke groet,
Team Helloprint Connect

Dit een automatisch gegenereerde e-mail. Voor vragen over je orderstatus
verwijzen
we je door naar Mijn account

bovenin deze mail. Voor overige vragen verwijzen we je naar onzeContact

pagina.

Powered by S4Dunning B.V.

###

Response: {"Subject": "Re: Aanmaning(connect.helloprint.be/938938)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment reminder", "Queue name": "Finance", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goedemiddag, Wij hadden elkaar net op de chat maar ik hoorde helaas niets meer. Zoals mijn collega Joyce ook al eerder vroeg zouden we graag horen of je een terugbetaling ziet voor de enveloppen of een nalevering? Ik kijk uit naar je reactie, mocht je nog vragen hebben twijfel dan niet om contact met ons op te nemen!Nog een hele fijne dag toegewenst

###

Response: {"Subject": "Re: Bevestiging van je bestelling 3975810", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Delivery - Missing pieces", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": "5865133.0"}


Prompt:
N'y a t'il aucune solution pour livrer avant svp? C'est vraiment problématique... NE peut on pas voir avec l'atelier qui a commis l'erreur de le faire en priorité?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I needed them for the weekend

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
ho anche pensato di farmi tagliare semplicemente il pannello da qualche parte e colorarmelo io, ma ho troppi lavori da fare e almeno cosi me lo trovavo pronto solo da applicare

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
#3997061

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
het wordt verzonden met de koerier die het snelst kan leveren. Het is erg ongewoon dat ze deze status geven en ik verwacht dat er een fout is gemaakt. Bij een nieuwe levering zal het niet gebeuren.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Michael,
Thank you for getting back to me,
The desired size would be 6x3cm.
We were hoping for a 4 way split so 10k of the same joke x 4.
Best wishes, Maisie.

Maisie Whittam
Marketing Manager, The Chuckling Cheese Company

01754 768 120 | [www.chucklingcheese.co.uk](http://www.chucklingcheese.co.uk)

A52 Business Park, Croft Bank, Skegness, PE24 4AW

Create your own email signature

###

Response: {"Subject": "[CF] product information", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,Effectivement cette facture a été reglé, vous ne recevrez plus de rappel concernant cette commande.Je reste à votre disposition pour toute autre question.Excellente journée à vous.

###

Response: {"Subject": "Re: Premier rappel(Helloprint.fr/1315011)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "French_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
They didn't refer to the flags, I think that bit was missed in the chat with my colleague. I have gone back to the production team about the poles and the flags, they will need to look into this again with the printing site and get back to us. I did tell them that they are needed for an event on Saturday, as soon as they get back to us we can give you an update

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
\*\* Helloprint Message\*\*

Email: [fiona.lavender@deafaction.org](mailto:fiona.lavender@deafaction.org)

Name: Fiona Lavender

Message: Printing: This is an ongoing issue and I have been dealing
with Helloprint's customer service team for a few weeks now with no
resolution. Please check back in your email records, email subject is
'3959218'. Our delivery never arrived as it never went into production
so we missed a deadline. Then when they finally did arrive, some were
damaged and some were printed incorrectly. I have requested a reprint
and partial refund however have heard nothing back from the team for a
week now, despite this matter having a considerable impact to our
event. deaf Action is a charity and we have been using Helloprint's
services for a long time, however this experience has seriously
impacted our relationship, as there has been no suitable outcome.
Please reply asap to provide a solution.

Order id: 3959218

Id order detail: 5837625

Date:

extract_package:

requested_solution: I no longer need my product and would like a
refund

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5837625.0"}


Prompt:
Hi Jonathan

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
gramaje máximo

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ja ik zou aanraden het zonder snijtekens te uploaden. Soms herkent onze automatische check dit niet en dan haalt die ze bijv niet weg en heb je kans dat het dubbel geprint wordt.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Okay yeah, the approved file says uPVC PAINT SPRAYING so i think you're good to go 🙂

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Andrew!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
m.vansnek@ecoratio.com, klopt dat?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Zou je mij kunnen zeggen om welke bestelling dat gaat?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Overpayment", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
a perdona pensé eran lonas, el gramaje entonces?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Lauren, I just checked and from what I'm seeing on the system linked with the carrier; Im afraid they're lost. We can of course set up a reprint or process a full refund

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
\*\* Message HelloprintConnect \*\*

Adresse email: [contact@agence-idesign.com](mailto:contact@agence-idesign.com)

Nom: Benjamin Biondi

Message: Transport: Mauvaise réception de la commande

Commande N°: 3977439

Détails de Commande N°: 5867757

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE N’AI PLUS BESOIN DE CE PRODUIT ET SOUHAITE
ÊTRE REMBOURSÉ·E

ROUTING NOTE: [CONNECT@HELLOPRINT.FR](mailto:CONNECT@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5867757.0"}


Prompt:
i can sort it thanks -

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I do understand this has gone up but this reflects the unfortunate state of the current global climate:- Printing inks are up by 18%.- Courier costs have increased by 24%.- Paper costs are up by 11%.- International shipping costs have gone up by 96%.At Helloprint our prices fluctuate based on the cost of production at that time of quote, changes in supply costs, exchange rates and carrier costs.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
je constate que vous l'avez annulée et vous avez créé une autre commande (#4002389) qui ne correspond pas au T-shirt que j'avais commandé. Pourquoi avoir changé ma commande ???

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Er staat ook een proef klaar voor je

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Oke, ik zal het uitzetten bij ons Financieel team!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Overpayment", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Klopt, alleen dat zinnetje was niet ingesloten en wij hebben dat lettertype ook niet, alsnog had mijn collega dit kunnen voorkomen

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
https://www.drukzo.be/magneetbord-085mm-1m2%7C40%7C40-trimmed#oplage

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "DTP - Design requests", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Perfect! Is there anything else I can help with?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
https://photo.helloprint.com/app/16946/confirm

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Dat is OK. Heb je een idee wanneer het pakket dan zou aankomen?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Delivery - Missing pieces", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Hoi Jordi,
ok, dus ik moet gewoon een bestelling doen om erachter te komen?
Dat moet dan maar

Met vriendelijke groet,
Jean-Marc de Waart
06 1362 7887

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
kunnen jullie hem nogmaals sturen, ik twijfel over de helderheid van de
kleuren.
M.v.r.g Nynke Bouwes Van: [hallo=drukzo.nl@announce.hellomailer.net](mailto:hallo=drukzo.nl@announce.hellomailer.net)
namens Drukzo
Verzonden: maandag 10 juli 2023 14:14
Aan: [ntmp@hotmail.nl](mailto:ntmp@hotmail.nl)
Onderwerp: Actie vereist: Controleer je drukproef van bestelling
3999199-5903749

Mijn account

Hi Nynke,

Er staat een drukproef klaar om gecontroleerd te worden!

We staan te springen om voor je aan de slag te gaan, maar dat doen we
uiteraard niet zonder jouw goedkeuring. Controleer direct je drukproef, zodat
we zo min mogelijk tijd verliezen.

Hieronder staan de bevindingen van onze experts:

Kleuren omgezet We hebben de kleuren van jouw ontwerp moeten omzetten. De
proef bootst je eindproduct zo goed mogelijk na.

Controleer je drukproef voor:
dinsdag 11 juli, 11:30

Controleer nu

Zonder je goedkeuring voor de aangegeven tijd kunnen we niet beginnen met
produceren en kunnen we de verwachte leverdatum van Woensdag 19 juli (uiterlijk
Donderdag 20 juli) niet halen.

Overzicht van je bestelling #3999199-5903749:

Standaard notitieblokken

Formaat:
Materiaal:
Omslag:
Extra afwerking voor de omslag:
Gebonden:
Bedrukkingsoptie:
Perforatie gaten:
Pagina's:
Oplage:

€ 123.99

A6 staand (10,5 x 14,8 cm)
80 g/m² offset
Zonder omslag
Geen afwerking
Boven gebonden
Full colour
Geen boorgaten
50
200

Heb je nog vragen of opmerkingen?

Kijk op onze contactpagina

of chat met ons

tussen 08:30 en 17:00. Wij reageren op chat meestal binnen 1 minuut!

Nicole - Klantenservice

Wat vond je van deze email?

Het was duidelijk

Het kon beter

Het was onduidelijk

###

Response: {"Subject": "Re: Actie vereist: Controleer je drukproef van bestelling 3999199-5903749", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5903749.0"}


Prompt:
Het lukt me niet, Help!

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemorgen Carlien

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
dan komt het ook meteen bij mijn collega's terecht

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Sure! One moment

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Nee, kan voorlopig wel verder. Ik bereid de specificaties van die sleeve in de offerte later voor. Bedankt en fijne dag nog Mel!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ok i believe that is everythuing

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Ajmeet, how can I help?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
61 x 30cm

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi,Thanks for contacting us. Unfortunately, we don't offer samples at the moment and for most products (paper in particular), we don't offer the option to print a single item. This is because the startup costs for a print-job are our highest costed element in the production process. Due to our broad range of products, and the limitations of being an offsite e-commerce company, we also have no unprinted samples of our products. An alternative is that you can order the smallest quantity available for that product and if you're happy with it, order the rest later. Keep in mind that smaller quantities can be printed using different printing methods than larger quantities, and we work with a number of different production centres. Whilst this allows us to have a wide product offering, on occasion, this can result in some slight differences.Our hardback cover booklet has a maximum page of 196. You can check this link for the specifications available: https://www.helloprint.co.uk/hardcoverbooks-a4-196-200g-200ggloss-30-days7#turnaroundHope this help, and please let me know if there's anything else.

###

Response: {"Subject": "Quotation Request and Sample request", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
het betreft etikeeten onbedrukt

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
lei non è disponibili in questo momento non so se posso aiutarla io

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "Italian_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi, I received my order Order #3979650 today

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
bonjour

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Nous serons ravis de vous aider. Pouvez-vous indiquer en quelques mots l'objet de votre question ?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Glad we managed to get it sorted. No that's all thanks.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
a ti! Si hay algo más en lo que pueda ayudarte, no dudes en decírmelo ☺

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "Spanish_Socials", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hallo,

Vorige week hebben we gevouwen visitekaartjes bij jullie besteld met
spot uv lak. Nu is er wel spot uv op het kaartje gedrukt maar de
ondergrond staat er niet bij op. onder de lak moet nog een groen logo
staan. en op de achterkant boven massagepraktijk hoort ook nog
pure4zen te staan.

Na mijn weten heb ik de bestanden wel goed aangeleverd. Dus snap niet
wat er nu fout is gegaan?

Hoor graag van jullie. Met vriendelijke groet, Megan Bruins SJ Reklame
Vroomshoop

###

Response: {"Subject": "[CF] artwork", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Om 10.27 uur deze ochtend zijn deze geleverd toch?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ok, great. Another thing, is there enough clearance around the edges to allow for the snap frame?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goeie dag, ik wil twee boekjes bestellen.
dagverslag boek van 130 pagina's en doe het zelf boek van 39 pagina's .
Dit willen we in A 5 formaat met plastic voor en achterkant en ringband. 130 pagina's. Beide met rand van 6 mm.

Hierin willen we ook een plastic doorzichtige cover voor en achterzijde.

Tevens willen vragen of dit verkleind kan worden tot witrand 1 cm rondom, ingebonden met wire-o (zwart), dubbelzijdig op A5.

Is dit mogelijk? Deze laatste opties zie ik niet op jullie keuze menu. We willen 20 stuks van ieder. Ik hoor graag. Maureen. [www.metaalkathedraal.nl](http://www.metaalkathedraal.nl) 06-28123973

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Beste,

Bedankt! Ik heb bij bestelling 4004781 één bestand van de twee geupload, het
andere heb ik toegevoegd in bijlage. Doen jullie het nodige?

Met vriendelijke groeten,
Sarah

AVDJ-Graphics

Op 13 juli 2023 13:54:20 +02:00, schreef Helloprint Connect
:

###

Response: {"Subject": "Offerte bladwijzers", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi there! I spoke earlier with Conor about the invoice payment option but I'm not sure which option that is. I went for upload artwork first and pay after - is that correct?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste Marcel,Eerder had ik al een korte reactie gegeven op bovenstaande mail, maar ik zal het ook hier nog even terugkoppelen. Het klopt dat de facturen nog open staan, alleen zijn de eerste herinneringen verstuurd naar ilse@mediphos.com. Bij de laatste email die je klant dus wel heeft ontvangen is het gestuurd naar ilse.dulk@mediphos.com. Dus excuses dat ze de eerste herinneringen niet ontvangen heeft. Gaat het je klant lukken om de betalingen te voldoen binnen de gestelde tijd of hebben ze nog iets langer nodig? Dit kan ik eventueel aanvragen als ze willen.Hopelijk heb ik je voldoende geïnformeerd, maar mocht je nog verdere vragen hebben dan hoor ik het graag. Voor nu wens ik je een hele fijne dag!

###

Response: {"Subject": "FW: Ingebrekestelling(shop.copy76.nl/1086583)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Car au debut ca m'a signale que c'était bon avec la vérification de ma banque et ensuite ca m a rejete

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Ethan!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
https://www.ups.com/track?trackNums=1Z80V27V0491680047&track=Track&loc=en_US&requester=ST/trackdetails

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
It will fit in the frame, I mean in terms of the design as the snaps around the edges which hold it in the frame take go over the edges of the foamex once it's in

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
https://www.canva.com/design/DAFom2DqLBs/UHMlxcNDq3VWZK5urlWwmQ/edit?utm_content=DAFom2DqLBs&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
LES 1000 fiches je supprime car le visuel n'est pas de bonne qualité

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
gaat het lukken om deze voor a.s. donderdag te ontvangen ?- bij de oplage van 10.000 staat 24 uur

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hello Aisha, so the folders would come with the business card slot as standard. If you don't want it included, we could look to request a bespoke quote for these from our bespoke orders team, however they would likely end up more expensive than than the folders with slot due to the bespoke nature of the request. Let us know if you would still like to proceed and if so, please send us the specifications of the folders you would like to order. 🙂

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
(Primarily the length)

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Dit zijn de betalingen.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Overpayment", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Here is the quote for the flyers: https://www.helloprint.co.uk/standardflyers-a5-135g-135gsilk-oneside-200-days5#turnaround

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oke is goed

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Message du client: The file might be damaged. We are having problem
importing / exporting file. Please contact customer. Thank you!

###

Response: {"Subject": "[CF] #4001511-5907414 -- ARTWORK ISSUE - Please contact customer!", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "French_Artwork", "Product Category (Tagged)": "Other", "Order Item ID": "5907414.0"}


Prompt:
lastname: Communicatie
phonenumber: 033-4225100
email: [teamcommunicatie@sro.nl](mailto:teamcommunicatie@sro.nl)
id_country: 24
postcode: 3812 BP
housenum: 556
houseaddr: Soesterweg
city: Amersfoort
product: A4 flyer
circulation: 1500
extra: Goedemiddag,

Graag zouden wij een flyer willen bestellen in een oplage van 1500
stuks. Deze stond echter niet tussen de mogelijkheden. vandaar dat ik
een offerte aanvraag voor het volgende:

``````````
* Duurzame flyer
* A4 formaat
* Recystart Nature
* Medium
* Enkelzijdig
* 1500 stuks
* Rechte hoeken
``````````

Gr. Esmé date: 23-07-23 submitInquiry: 1

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
hello, i need these orders to get to the customer by tuesday next week. possible?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
bonjour je souhaite faire une commande pour des gobelets réutilisables et des jetons tickets boissons

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Ik zie dat deze drukproef al klaarstaat:

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Proof", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
At this point, I would assume they have lost it due to how long it has been without an update

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hej!

Jag vill tillverka ett magasin av slaget lookbook, för ett
klädmärke. Det är dock första gången jag gör detta och är i
behov av lite assistans. Rakt av så är det inga konstigheter ang
upplägg, tryckta bilder på vardera sida, 26st (ej inräknad omslag
eller baksida av magasinet).

Det som sticker ut är att vi ska limma fast två tygbitar av ett
denim material på omslaget, en över texten KIM NOVAQ och en under, i
ca 6x6 cm vardera. Därav behöver vi att både omslag och baksida är
av ett tjockare material och kanske något som går? att limma på. Om
du möjligen har någon erfarenhet av det eller annat tips.

Jag bifogar upplägget som PDF format. Om det är något vi behöver
ändra på eller komplettera så säg gärna till.
https://wetransfer.com/downloads/afe0df95cf48ef6def10164381e8d07820230716165921/92e1d6

MvH Anton J

###

Response: {"Subject": "[CF] I would like to order", "Domain": "CX - Other", "SubDomain": "NEW/OPEN Conversation", "SubDomain - Split": "Order - Quote", "Queue name": "Global_Email", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Audren,

Nous avons un petit soucis de compréhension… nous venons de re télécharger
votre gabarit

et l’avons mis en superposition avec notre fichier et on ne voit pas le
soucis.

Avant de refaire une commande, pouvez-vous nous éclairer…

Merci d’avance.

Nathalie Galaud

Secrétaire Commerciale

PUBLISPORT

[nathalie@publisport.fr](mailto:nathalie@publisport.fr)

05 55 87 62 99

8 avenue Malraux
19 100 Brive

publisport.fr

Le contenu de cet e-mail est confidentiel et destiné uniquement au
destinataire spécifié dans le message. Il est strictement interdit de partager
une partie de ce message avec un tiers, sans le consentement écrit de
l'expéditeur. Si vous avez reçu ce message par erreur, veuillez répondre à ce
message et suivre sa suppression, afin que nous puissions nous assurer qu'une
telle erreur ne se reproduise pas à l'avenir.

De : Helloprint
Envoyé : mardi 11 juillet 2023 15:40
À : [nathalie@publisport.fr](mailto:nathalie@publisport.fr)
Objet : Re: \[CF\] Message from contact complaint form

Bonjour,

Oui cela vient de votre fichier, nous n'avons pas fait de modifications.

Il faudra augmenter la zone de noir sur tout le bord afin d'éviter le bord
blanc.

Vous pouvez toujours nous joindre au 01 84 88 50 55.

Je reste à votre disposition pour toute autre question.

Excellente journée à vous.

Best regards,

Audren
Helloprint

Previous-message-reference: <
[!&!AAAAAAAAAAAuAAAAAAAAALlXk0kwLo5NoK7mJmwrHToBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAABLyLXN06JsT7UeAH6+tL/pAQAAAAA=@publisport.fr](mailto:!&!AAAAAAAAAAAuAAAAAAAAALlXk0kwLo5NoK7mJmwrHToBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAABLyLXN06JsT7UeAH6+tL/pAQAAAAA=@publisport.fr)

>

Previous-message-reference: < [3b54c9b2fd6047f2b3a7315987acf215@email.dixa.io](mailto:3b54c9b2fd6047f2b3a7315987acf215@email.dixa.io)
>

Previous-message-reference: <
[93a7277ed08d7e7ad4bfd06d200539c6@connect.helloprint.fr](mailto:93a7277ed08d7e7ad4bfd06d200539c6@connect.helloprint.fr)
>

Previous-message-reference: < [543ad5a7561740698bc7488633214a65@email.dixa.io](mailto:543ad5a7561740698bc7488633214a65@email.dixa.io)
>

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_Artwork", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5888965.0"}


Prompt:
Wat voor materiaal raadt u dan het beste aan voor deze kaart?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
that's all thansk

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Delayed order", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hoi Greet

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hallo und guten Tag,

bitte unterbreiten Sie mir ein Angebot für den beigefügten Flyer
(Broschüre). Herzlichen Dank

Freundliche Grüße

Jörg Runge

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Order - Quote", "Queue name": "Global_Email", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hoi Sander

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ahhhh okay, no worries

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oh nee dan stond deze gekoppeld aan mijn persoonlijke creditcard

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hoi, je spreekt met Sjouke. Ik heb een vraag. Ik heb een herhaalbestelling bij jullie gedaan, maar nu zie ik dat ik alsnog een bestand moet uploaden. Echter heb ik dat bestand volgens mij niet meer, kunnen jullie de druk uit de oude versie niet terughalen?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour Helloprint
Je viens vers vous pour la commande 4004207-5911764. Elle est composée de
gobelets 50/60cl.
Le gobelet 50/60cl est disponible uniquement en INCOLORE et il est indiqué
VERT CLAIR. La couleur vert clair est disponible uniquement sur le modèle
25/33cl.
Avez-vous la possibilité de m'indiquer si je dois passer la série en incolore
50/60cl, la mettre en annulation ou en attente ?

Dans l'attente de vos instructions.
Cordialement.
Elodie du Service Revendeur

Portable: 06 60 13 07 43 Téléphone directe : 09 70 33 31 01
Imprim & Com '
Le fabricant de votre communication !

[www.imprimetcom.fr](http://www.imprimetcom.fr)  [www.atelierdugobelet.fr](http://www.atelierdugobelet.fr)

###

Response: {"Subject": "LABEL URGENT CDE 4004207-5911764", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Italian_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dat is ook mogelijk. Zet die er maar in (betreft dus 2 aparte ontwerpen).

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Maar je bedoeld wel dezelfde leesrichting toch?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
lastname: Faber
phonenumber: 0598617517
email: [alan@faberreklame.nl](mailto:alan@faberreklame.nl)
id_country: 24
postcode: 9645 LV
housenum: 12
houseaddr: Ambachtsweg
city: Veendam
product: Visitekaartjes
circulation: 25000
extra: 300 g/m houtvrij offset

85x55mm 1/1 PMS gedrukt of 4/4 full-colour date: 24-07-23
submitInquiry: 1

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hallo Peter, zou het factuuradres van bestelling 4005006 kunnen worden aangepast?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Nuestros talonarios sería encolados Alberto, no sé si podría servirte igualmente este tipo de producto

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Koen,Bedankt voor je email.Wat jammer dat er een deel kapot is gegaan. Gaat dit om de staaf van de watertank? Wij hebben dit niet los maar je kunt wel een watertank los bestellen:https://connect.helloprint.be/parasolvoetIk hoor het graag als er nog vragen en/of opmerkingen zijn!

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
ik zie nu dat bij de stickerrollen er ook PVC wit vellen zijn, ik vermoed dat je hiermee de standaard stickers bedoelt?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Receiver: G Shun ChanMobile: +44 7920 008885Address:114-116 Broadway, Salford, Manchester. M50 2UW

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hoi, ik ben bezig met het ontwerp voor een geboortekaartje en ik wil dat t.z.t. op Recystar Nature laten drukken. Kun je me een indruk geven van de kleur van het papier? Het ontwerp heeft een lichtbeige achtergrond en wellicht is die niet nodig. :-) Groet, Tim

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Thank you very much for checking Yelte!Let me know if any changes or delays for this order. Thank you! :)

###

Response: {"Subject": "6x the same order", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik kom bij je, het is momenteel erg druk

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Delivery - Missing pieces", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Hallo,

leider funktioniert weder euer Chat noch eure Telefonnummer noch euer
Kontaktformular.

Bitte stoppen Sie sofort die Bestellung #4001426 von gestern. Wir haben leider
einen Datenfehler.

Vielen Dank im voraus

Mit freundlichen Grüßen

Tom Striedl

Von: [helloprint@s4dunning.com](mailto:helloprint@s4dunning.com) im Auftrag von
[connect@helloprint.de](mailto:connect@helloprint.de)
Datum: Dienstag, 11. Juli 2023 um 14:36
An: [anfrage@good-way.de](mailto:anfrage@good-way.de)
Cc: [anfrage@good-way.de](mailto:anfrage@good-way.de)
Betreff: Erinnerung(connect.helloprint.de/1292020)

Mein konto

Hallo Tom,

Dies ist eine freundliche Mahnung, dass die folgenden Rechnung(en) überfällig
sind. Wir haben Verständnis dafür, dass es zu Versäumnissen kommen kann, aber
wir bitten Sie, den ausstehenden Betrag schnellstmöglich zu begleichen.

Wenn Sie Fragen zu dieser/diesen Rechnung(en) haben, besuchen Sie bitte
unsere Website oder antworten Sie auf diese E-Mail.

Der zu zahlende Gesamtbetrag besteht ausschließlich aus überfälligen
Rechnungen.

Übersicht über abgelaufene Rechnungen:

OrderID

Rechnungs Nr.

Rechnungsdatum

Fälligkeitsdatum

Tagen fällig

Überfälliger Betrag

3968472

3546131

21.06.2023

05.07.2023

6

54,06 €

54,06 €

Kunden ID: 1292020

Betrag überfällig: 54,06 €

Jetzt bezahlen

Alternativ können Sie den Betrag auch auf unser Bankkonto überweisen.

Bank konto: Helloprint Global BV
IBAN: NL22ABNA0541713639
SWIFT/BIC: ABNANL2A

Bitte geben Sie Ihre Kundennummer und Rechnungsnummer als Referenz an.

Haben Sie schon bezahlt?

Wenn die Zahlung kürzlich erfolgt ist, danken wir Ihnen vielmals. In diesem
Falle ignorieren Sie bitte diese Mahnung.

Mit freundlichen Grüßen,
Team Helloprint Connect

Dies ist eine automatisch generierte E-Mail. Bei Fragen zum Status Ihrer
Bestellung besuchen Sie bitte Ihr Konto

über den Link in dieser E-Mail. Für weitere Fragen besuchen Sie bitte die FAQ

auf unserer Website.

Powered by S4Dunning B.V.

###

Response: {"Subject": "AW: Erinnerung(connect.helloprint.de/1292020)", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Global_Email", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Sophie, how can I help?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I will need a grua and maybe a man or two to help me complete this task

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi, my order number is: Order #4001859

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
In dit geval is er niks aan de hand 🙂

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Your goods have been shipped with Własny under the shipping number N/A.

This message was generated automatically – please do not reply to this e-mail.

###

Response: {"Subject": "Packing list 398828 - Order no. 3983352-5877566 - Internal no. 950123", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Bonjour Clara,
Je vous remercie pour votre retour. Je suis cependant surpris de votre
réponse car j'envoie toujours avec les fonds perdus et je n'ai jamais eu de
soucis.
Avez-vous changé vos process ?
Merci d'avance. Cordialement,

Vincent GODBERT - Co-Fondateur

\+33 06 43 70 91 44 | jogetjim.fr  |

Instagram

·

Linkedin

ᐧ

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": "5887579.0"}


Prompt:
Hallo Griet ,Dat is zeker niet goed , hij staat er opnieuw in met ordernummer 4005908-5914587

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": "5855969.0"}


Prompt:
4004523 is trouwens het ordernummer

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
gecommuniceerde leverdatum is morgen en mogelijk maandag.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
INTERNAL NOTE: high value quote 1minute ago, this customer requested this
quote, within our top 10% quotes.Please note the quote has already been sent to
the customer, but no follow up email

Product: Brochure agrafée
Price: 1.544,39 €
Details: FormatLarge SquarePages (couverture incl.)64AspectBrillantPapier135 g
brillantCouvertureMême papier qu'à l'intérieurFinition supplémentaire sur la
couvertureSans finitionQuantité500Livraison7 jours ouvrés
Phone Number: 0652292337

Email address: [yannis.fenniche@gmail.com](mailto:yannis.fenniche@gmail.com)
Customer id: [yannis.fenniche@gmail.com](mailto:yannis.fenniche@gmail.com)
Group level:
Group type:
Store: helloprint.fr

============================

ROUTING NOTE: helloprint.fr

============================

###

Response: {"Subject": "INTERNAL NOTE: high value quote", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dat liever?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Good day ,

thank you very much for your inquiry.

Please do not be disappointed if we inform you today that we do not
acknowledge your complaint.

The delivery date for your standard order was 12.07.2023. You have received
your order one day later this time, for this we apologize.

For standard orders, we only give you an expected delivery date. A delay like
in this case is therefore no reason for complaint.
Please always plan a time buffer for standard orders.

Thank you for your understanding.

You have questions about your complaint? Write me a short e-mail and I will
get back to you.

Best regards from Würzburg

Steffen Kapke
Quality Assurance Consultant
Customer Success

--------------------

E [complaints@flyeralarm.pro](mailto:complaints@flyeralarm.pro)

FLYERALARM Service GmbH
on behalf of FLYERALARM GmbH

Management: Falk Pewestorf, Simone Nierhaus
Headquarter: Alfred-Nobel-Straße 18
97080 Würzburg

Register court Würzburg, HRB 9974
VAT ID no. DE263020152

Information on the processing of your data, in particular on the rights to
which you are entitled in accordance with Art. 13 EU-DS-GVO, can be found on
our homepage at flyeralarm.com/data-protection or requested from us by any
other way.
ref:_00D091Jrhn._5005qS2CLs:ref

###

Response: {"Subject": "01476708 - BE230019007 - 5872938 / account_HelloPrint_be - Print Product Complaint / StartNOW Form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Supplier - Complaint", "Queue name": "Traffic_Suppliers_Reclamation", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
#3986527

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
It looks as though the reprint was set up!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
\*\* Message Helloprint \*\*

Adresse email: [andrea.morisse@gmail.com](mailto:andrea.morisse@gmail.com)

Nom: andréa morisse

Message: Impression: Défaut sur les traits de coupe. Visibles sur le
bas du faire part.

Commande N°: 3997970

Détails de Commande N°:

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE SOUHAITE CONSERVER CE PRODUIT MAIS J’AIMERAI
RECEVOIR UNE REMISE

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
zelfde bedrijfsnaam Pitta Moestie

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Johan, Dankjewel voor jouw Trustpilot review!Zoals uitgelegd is het inderdaad zo dat als de drukproef is goedgekeurd en betaling voldaan is dat de bestelling in productie gaat. Dit is zoals eerder ook uitgelegd een automatisch proces. De drukproef is het laatste controle moment voor jou als klant, zonder jouw goedkeuring op het bestand gebeurd er namelijk niks met de bestelling. Zodra je hierop dus akkoord geeft, ga je akkoord met het bestand. Dit is dan ook de reden dat wij hierin geen herdruk of het wijzigen van een bestand kunnen voorzien. We kunnen je de 10% korting aanbieden op een nieuwe bestelling, helaas hebben wij daar verder geen reactie meer over ontvangen. Ik hoop je hiermee voldoende te hebben geïnformeerd, mocht je nog vragen hebben dan hoor ik het graag!Voor nu wens ik je nog een fijne dag toe.

###

Response: {"Subject": "Re: Leun achterover, ontspan, we werken aan je bestelling 4003582", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Trustpilot", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
should or did?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dag,

Deze is wel fullcolor te bedrukken of niet? Voorop?

Zo ja, dan is deze wel een optie.

Hoor graag.

Luuk

Van: Drukzo
Datum: donderdag, 13 juli 2023 om 09:31
Aan: Luuk Scheffer
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

Hi Luuk

Deze variant helaas niet.

Ik ben even gaan kijken, maar ik heb wel een andere variant (zie bijlage)

Stanford deluxe A4

Portfolio met ritssluiting, pennenlus, documentvakken en notitieblok met 20
pagina's gelinieerd papier. Pen en accessoires niet inbegrepen. Miccrovezel.

Deze is alleen maar minimaal te bedrukken (rechts onder in +- 40 x 14 mm

Indien dat een optie is hoor ik het graag

Vriendelijke groet,

Jordi Krauwel
Drukzo

Wist je dat je op drukzo.nl  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

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###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik ga proberen de foto iets op te blazen met AI

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Proof", "SubDomain - Split": "Artwork - Approval", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Chelsey, yes we do but the order would need to placed on our Dutch website: https://www.drukzo.nl/

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Geachte heer, mevrouw,

Graag verwijzen wij u naar de bijlage van dit e-mail bericht, hierin treft u
een herinnering aan voor een bij ons openstaand bedrag. Wij hopen u hiermee van
dienst te zijn geweest en zien uit naar onze verdere samenwerking.

Met vriendelijke groeten,
Stultiens Group V.O.F. NL

[administratie@stultiens-group.com](mailto:administratie@stultiens-group.com)

23715941

###

Response: {"Subject": "Stultiens Group V.O.F. NL | Betalingsherinnering Stempels/Naamborden", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Supplier payment tickets", "Queue name": "Finance", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi Haike

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
ok so what does that mean

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hier kan je geen ander adres selecteren?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hey Marlene. Can you confirm when my orders will be dispatched #3993814 / #3993734?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Het gaat om deze toch?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ja dat is goed! Heb jij het e-maildress voor mij?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Bonjour,Non le geste commercial n'annule pas la commande.La commande ne pourras pas être livré aujourd'hui, mais plutôt courant de la semaine prochaine.Cordialement,

###

Response: {"Subject": "Re: Votre commande 3988119-5885443 est en route", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "French_Returns", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Name: Henrike Meij

Klant bericht: Bedrukking: snijmarges niet goed

Order id: 3994582

Id order detail: 5895955

Date:

extract_package:

requested_solution: Ik heb het drukwerk niet meer nodig en wil graag
mijn geld terug

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5895955.0"}


Prompt:
ok bedankt voor nu

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hallo Emilie,

Daar ik ook een korting aan de klant moet geven, verkies ik de 30% korting.

Met vriendelijke groeten,

Fabrice Leyman

Octopus Scri

Rue de Boëlhe, 18a

4250 Geer (Belgique)

Tva : BE0524834039

Téléphone : 0499/367.300

De : Helloprint Connect
Envoyé : jeudi 13 juillet 2023 14:46
À : Fabrice Leyman
Objet : Re: \[CF\] Bericht via het klachtenformulier

Hi Fabrice,

Bedankt voor je email.

Wat vervelend dat de doos zo kapot is afgeleverd met als gevolg dat een
aantal verzenddoosjes kapot zijn gegaan!

Ik kan er 50 voor je herdrukken of zou je liever een korting willen van 30%?
Snelste levertijd is 25juli op dit moment.

Ik hoor graag waar je voorkeur naar uitgaat.

Emilie

Ordermanager

E

W

T

[connect@helloprint.nl](mailto:connect@helloprint.nl)

connect.helloprint.nl

\+31 (0)88 088 8683

Previous-message-reference: < [7434d425d34e473894a656be1f988d79@email.dixa.io](mailto:7434d425d34e473894a656be1f988d79@email.dixa.io)
>

Previous-message-reference: <
[53e628f9b0a8fb9f987389157daffda9@connect.helloprint.be](mailto:53e628f9b0a8fb9f987389157daffda9@connect.helloprint.be)
>

Previous-message-reference: < [c045e308f3da426b9bcddc3391ce475e@email.dixa.io](mailto:c045e308f3da426b9bcddc3391ce475e@email.dixa.io)
>

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Packaging", "Order Item ID": "5875228.0"}


Prompt:
Hi TomExcuus, moest het nu 80 x 35 mm worden ,of 110 x 50?

###

Response: {"Subject": "Re: Je offerte 4000658 staat klaar!", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": "5906053.0"}


Prompt:
Hi Francesca,
Thank you!
A couple of notes about the proof:
\* The front cover on the proof looks like it has a black background instead
of grey, like the other covers?
\* If the space on the spine is too small, we can leave it empty - also dark
grey colour. If I pay for the new order, I assume you will refund me for the
previous order?
Is there anything else that we need to do?
Many thanks again!
Best wishes, e

###

Response: {"Subject": "Re: Action required: Upload new files for order 3996438-5899118", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Email_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5899118.0"}


Prompt:
instead of pasting it onto the pdf?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Pas de soucis 🙂

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount error", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dan heb ik verder geen vragen meer. Bedankt!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Michael,
Many thanks for coming back to me.
Just to confirm the x5 signs required at 110cm x 80cm are all different
designs. So is the £173.65 per sign or is that price divisible?
We would require one big sign and not two pieces for the larger sign.
Many thanks,
Anna Barnstone Lakes

###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Commercial", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Perfect, weet ik voldoende en ga ik ze bestellen, bedankt

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hey MarloesNormaal kan je zelf in jouw account het login mailadres aanpassen naar een nieuw mailadres en dan blijft het account verder gewoon dezelfde historie hebben. Kan je dit even proberen aan te passen? Ik hoor het graag of het al dan niet gelukt is.Alvast bedankt.

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Finance", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hallo John,
Bedankt! Kan je ook een nieuwe offerte bezorgen voor de volgende kanaalplaten?
Kanaalplaten: - Aantal: 32 verschillende versies (elk een verschillend
ontwerp) - Breedte: 100 cm - Hoogte: 35 cm - Bedrukking: Enkelzijdig -
Boorgaten: Geen Deze mogen geleverd worden op: Adinda Cha Fazantendreef 9C
3140 Keerbergen
Nogmaals bedankt.
Met vriendelijke groeten,
Sofie Gielen

T: +32 14 30 96 50
E: [Sofie@pweb.be](mailto:Sofie@pweb.be)

This message contains confidential information and is intended only for the
individual(s) addressed in the message. If you are not the named addressee, you
should not disseminate, distribute, or copy this e-mail. If you are not the
intended recipient, you are notified that disclosing, distributing, or copying
this e-mail is strictly prohibited
Pweb Solutions

###

Response: {"Subject": "Offerte kanaalplaten", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Oui suivez bien votre commande 4002293, vous devriez recevoir un lien de suivi d'ici demain matin

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Los gewoon wat bedoelen ze daarmee

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ok je regarde un instant svp

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I can upgrade your order to our fastest delivery which does have an estimated delivery date of Tuesday

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bestelling #4000643

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I just put my order in and its added a bloody 'premium art check' which i didnt want because I wanted it sent to print ASAP. Really annoyed that its just added this on and charged me £6+ for the pleasure. I've dont my own chacks and just want this order sent to print ASAP !

###

Response: {"Subject": "[CF] other", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
evt hebben we 450 strandsets nodig https://www.drukzo.nl/beachtennisbeachgame-green-400-days6

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Hi - rather frustratingly, I seem to be receiving a lot of updates, etc. from drukzo.nl in Dutch language. I do use HelloPrint Connect for various print needs and amhappy to receive update on orders, promos, etc. but why am Ireceiving them from Drukzo? Can you check please. My email is mark@gladstoneprint.co.uk

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Heb je nog een andere vraag? We komen zo snel mogelijk bij je.

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Helloprint
Ik wil graag een bestelling bij jullie plaatsen He gaat om een kaart met een
vouwlijn wat ik niet op jullie website kan bestellen. Hieronder zet ik even de
specificaties.
Aantal: 75 Eindformaat: 74 x 210 mm Materiaal: Mat silk, 400 gr slik MC
Afwerking: Extra mat, gelamineerd en gevouwen. Levering: Plano leveren.
Afleveradres: Femke Veenstra Rodezand 34A 3011 AN Rotterdam
Factuur adres: Wester Paviljoen Rodezand 34A 3011 AN Rotterdam
Met gastvrije groet,

Femke Veenstra | Brand Manager
[dtp@hkhg.nl](mailto:dtp@hkhg.nl) | hkhg.nl

###

Response: {"Subject": "Menukaart WP kaart apart formaat", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
De proefdruk is de groene versie ipv de zwarte?

Kan ik de correcte krijgen aub?

Dank

Met vriendelijke groeten,

Pieterjan

Facebook  I Instagram
 I Twitter
 I Linkedin

Van: Helloprint
Datum: woensdag, 12 juli 2023 om 10:05
Aan: Pieterjan Van der Cruyssen
Onderwerp: Re: #2745919

Ok is nu aangepast

John Wijnen

Ordermanager

E

T

[partners@helloprint.com](mailto:partners@helloprint.com)

\+31 (0)88 088 8643

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

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###

Response: {"Subject": "#2745919", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Artwork Offertes", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Hi ik heb 4 losse afbeeldingen maar kan die niet uploaden. Kan ik deze naar jullie mailen?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Aangezien ik dat wel intern hier moet regelen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour, J'ai commandé dimanche des tee shirt avec une date de livraison au
plus tard le 21 juillet. Or je viens de voir que maintenant c'est une
livraison le 21,au plus tard le 24. J'en ai besoin le 22. Pouvez-vous le
renseigner svp. Bien cordialement Sébastien HAMM
Le lun. 10 juil. 2023 à 23:08, HelloPrint > a écrit :
Créons un impact ensemble!

Les bons designs sont le fruit d'une collaboration réussie!

Félicitations pour votre récente commande Helloprint. Notre objectif est de
vous aider à réaliser vos projets et de vous livrer des produits imprimés de la
plus haute qualité.

Ensemble, nous vous aiderons à créer un impact avec des produits d'impression
personnalisés et, à notre tour, nous visons à devenir votre partenaire
d'impression le plus fiable. On vous promet:

 *  Garantie du prix le plus bas
 *  Livraison rapide
 *  Choisissez parmi plus de 10 000 produits personnalisables
 *  Assistance personnelle d'experts en impression et en graphisme

Imprimer avec nous

Si vous avez des questions, il vous suffit de répondre à cet e-mail ou de nous
envoyer un e-mail [àbonjour@helloprint.fr](mailto:àbonjour@helloprint.fr) . Nous
serons ravis de vous aider!

À bientôt!
L'équipe Helloprint

Vous avez reçu cet email car vous êtes inscrit à HelloPrint
© 2023. Tous droits réservés.

Se désabonner

Voir dans le navigateur

###

Response: {"Subject": "Re: Nous sommes ravis de vous accueillir parmi nous", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "French_Email_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Hiya I need a refund on a order that I’ve paid for but hasn’t been printed

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Refund", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
However it would not be on invoice due to the credit limit, is this okay?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ok that’s how quickly can I get a reprint please?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Thank you! Have a great rest of your day

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "English_Socials", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik zie het niet terug bij mijn offertes.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hejsan,

Jag beställde fel storlek på vykort. Vänligen avbryt och
återbetala #4006561.

Mvh Lovisa

###

Response: {"Subject": "[CF] other", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Global_Email", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Hi Tess ,Dank je voor je aanvraag , ik ga ermee aan de slag en laat het weten.

###

Response: {"Subject": "prijsvraag notitieblokken met ringen", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goedemorgen Mariska,Bedankt voor je email.Wat vreemd inderdaad, deze zou wel afgeleverd moeten zijn volgens PostNL. Zou je misschien eens aanvraag willen doen bij de buren? Wellicht dat het daar is afgeleverd. Mocht het daar niet liggen horen wij het uiteraard graag en gaan wij op zoek naar een andere oplossing!

###

Response: {"Subject": "FW: Je bestelling 3990773-5889778 is onderweg", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5889778.0"}


Prompt:
or do i need to make the payment and await for the proof to see front and back?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Yea I'll have to forward it to our quotes team

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Lowest Price Guarantee", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
numero ordine

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "Italian_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Zodra de status van je bestelling op "Je bestelling is verzonden" staat, sturen we jou de factuur per e-mail. Het is ook mogelijk om de factuur te downloaden via de facturen sectie in  'Mijn Account'

Goed om te weten: we zullen je nooit fysieke documentatie omtrent je bestelling sturen.

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Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Luckily you contacted just before it went into production, so I can upgrade it to a faster delivery. But it would be an £1.50 for 13/07 or £3.00 for 12/07

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Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
dunque uno vorrei pottere mettere l indirizzo in svezia e due rimuovere l IVA

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Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Sí, se ha tenido en cuanta la opción que has marcado en la captura de pantalla que nos has adjuntado, es decir, vasos translúcidos con impresión a todo color :)

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Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Spanish_Socials", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Hallo,
Het gaat om bestelling #3976376
 Die zou moeten komen op Geert
Decrem Commv, Molenstraat 32, 1670 Bogaarden, BTW BE0628531690
mvg
Geert Decrem

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Response: {"Subject": "[CF] payment / invoice", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Nee, weet ik, ik heb hem reeds gemaild. Bedankt voor je antwoord.

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Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}