Prompt:
Goeiemorgen Jolien, waar kan ik je mee helpen?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
un momento

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Refund", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik zie net dat de bestelling reeds in productie is en ik de status niet kan aanpassen.Kan ik het op een andere manier verhelpen door bijvoorbeeld een professioneel adres toe te voegen aan dit account?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
op welk nummer mag dit

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Thank you very much for you help.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Thats fine. Could you also advise whether Conor was able to increase my pay by invoice limit so I can get another job placed?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste klant,

Bij deze vraag ik informatie bij u op die nodig is om tot een succesvolle
levering te komen van uw UPS zending(en).

De situatie is als volgt:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250437826562 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: De Douane heeft om een
aangepaste versie van de factuur gevraagd. Geef ons een kopie van een factuur
waarop de werkelijke waarde van de goederen is vermeld. 26 jul yyyy

Stuur alstublieft uw instructies door binnen de bovenstaande deadline zodat we
de zending kunnen voortzetten.

Als er binnen 10 werkdagen na dit bericht geen instructies ontvangen zijn,
kunnen uw zending(en) aan u worden geretourneerd of worden verwijderd in
overeenstemming met de tarieven/vervoersvoorwaarden/service van UPS zonder
verdere kennisgeving. Alle kosten in verband met het retourneren of verwijderen
van de zending(en), inclusief transport en eventuele toepasselijke rechten,
belastingen en UPS-kosten, worden in rekening gebracht op het UPS-account van
de verzender.

Wees u er van bewust dat het niet mogelijk is een zending om te leiden naar
een ander land.

Als u vragen heeft over deze zending(en), kunt u rechtstreeks op deze e-mail
reageren.

Als u geen instructies kunt geven voor deze zending(en), stuur dit bericht dan
door naar de betreffende persoon.

Dear Customer,

We would like to inform you that your support is required in order to process
your UPS shipment(s).

The shipment details are as follows:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250437826562 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: An amended version of
the invoice was requested by Customs Provide us with a copy of an invoice which
includes a full breakdown of contents, quantities of each item, unit value per
item & final invoice total that I can pass to the destination country to enable
delivery. 26 jul yyyy

Please send us your instructions on how you would like us to proceed with the
shipment(s) as soon as possible and by the deadline mentioned above.

If no instructions are provided within 10 working days of this message, your
shipment(s) may be returned to you or disposed of in accordance with the UPS’s
Tariff/Terms & Conditions of Carriage/Service and without further notice. Any
charges associated with returning or disposing of the shipment(s), including
transportation and any applicable duties, taxes and UPS fees, will be charged
to the shipper’s UPS account.

Note that it is not possible to re-route a shipment from one country to
another.

Should you have any questions about this/these shipment(s), please respond
directly to this email.

If you are unable to provide instructions for this/these shipment(s), please
forward this message to the relevant person.

Kind regards,

Patryk Prokop
ERN Export Administrator
UPS GBS
[ernexpbenelux@ups.com](mailto:ernexpbenelux@ups.com)

###

Response: {"Subject": "UPS  [E - MSC500] Tracking Number: 1Z44F4250437826562 Exception Notification", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
in finishing section I want ti choose Tunnel on left and right side but at the same time customer want Rings with hems

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi, Sorry, I selected completely the wrong options above.

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Sure! One moment white I get this set up for you 🙂

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
misschien 3162094

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Sure, How can I help you?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
grazie, buna giornata!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dat begrijp ik, ik zet nog even proeven klaar zodat je zelf ook even kunt controleren dat het om de juiste stickers gaat

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
is more resistant! is like the premium one

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
but after that what would happen?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
roller banner

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hey Drukzo!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
ja ok

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oke top. 3 a 4 werkdagen moet lukken.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
waar is deze bestelling?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
je kan de leverdatum kiezen en hoe sneller je de levering wilt hoe meer je moet betalen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
DL is fine

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik heb een vraag over meerdere producten uit mijn bestelling

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Ik heb nog geen digitale proefversie ontvangen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Van dit formaat hebben we het niet op de website staan, maar je kan het via het offerteformulier aanvragen.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Is it possible that you have picked different delivery dates for each product?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour de nouveau,je voulais juste vous confirmer la modification de votre adresse auprès du transporteur.Je reste à votre disposition pour de plus amples informations.

###

Response: {"Subject": "[CF] payment / invoice", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ciao Sofia, non vedo la mail

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Italian_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
That is all for now. Many thanks.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
4505776 - 3802003 - 4505816

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour ,J'ai le regret de vous informer que suite à la validation du bon à tirer, votre commande a déjà été prise en compte par notre imprimeur.A ce stade de la commande, nous ne pouvons plus modifier la commande, que ce soit visuel, quantité, format ou annulation.Votre visuel fait partie de plusieurs autres commandes, nous ne pouvons arrêter la production sans retarder toute la chaîne.Si besoin, nous sommes disponibles par chat et par téléphone pour vous guider. Vous pouvez nous joindre au 01 84 88 50 55 depuis la France 02 808 35 80 depuis la Belgique et par chat via notre site internet. Lundi au vendredi : 9 h à 17 hJe vous souhaite une bonne journée.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Yeah of course, this is what they provided for the attempt on the 7th and the attempt then on Monday just has a black screen which is never a good sign 😔

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
4003018 - 5909846

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Receiving at 10:30 am is not going to work. I would need it for 8am the latest

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
esta sería la plantilla

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
si sembra che il pacco sia stato perso in transito

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
i keep getting threads about incasobureau

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Hierbij het drukbestand

Met vriendelijke groet,

Romy Frank

Project & sales ondersteuning

Randstad 22-50 | 1316 BZ Almere
085 – 104 52 89 | [www.e2office.nl](http://www.e2office.nl)

Van: Drukzo
Verzonden: maandag 10 juli 2023 12:59
Aan: Administratie (E2Office)
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

Beste Romy

Hartelijk dank voor de offerte aanvraag.

Dit ligt te ver van onze productiemogelijkheden af om tot een goed en
concurrerend voorstel te te kunnen komen.

Wij kunnen spot uv incl. pms druk niet goed aanbieden vrees ik, enkel op full
color basis

Bij vragen hoor ik het uiteraard graag,

Vriendelijke groet,

Jordi Krauwel
Drukzo

Wist je dat je op drukzo.nl  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

Previous-message-reference: < [1d510f0a0b63f2bdbad0cf51f462528f@www.drukzo.nl](mailto:1d510f0a0b63f2bdbad0cf51f462528f@www.drukzo.nl)
>

Previous-message-reference: < [a93e2fd4ff6d4458997fc30a84287302@email.dixa.io](mailto:a93e2fd4ff6d4458997fc30a84287302@email.dixa.io)
>

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Verwerking van 'Je factuur voor bestelnummer 4004607 staat klaar' mislukt

Basecone | Verwerking documenten per e-mail

Hallo,

Administratie: 14001

Invoice

mislukt

 *  Niet toegestane bestandsextensie
    De verwerking van een bestand is mislukt vanwege een niet toegestane
    bestandsextensie. Wilt u het bestand opnieuw aanleveren na conversie naar een
    bestand met een extensie die wel ondersteund wordt door Basecone?
    Bestandsextensies die wel ondersteund worden door Basecone zijn: .txt, .csv,
    .swi, .mut, .940, .mt940, .sta, .xls, .xlsx, .doc, .docx, .xml, .ubl, .pdf,
    .jpg, .jpeg, .gif, .bmp, .png, .tif, .tiff, .zip

Indien u vragen hebt, kunt u ons bereiken via
[basecone.support@wolterskluwer.com](mailto:basecone.support@wolterskluwer.com)
of via Twitter@Basecone

Met vriendelijke groet,

Basecone N.V.

© Copyright 2011-2023 | Basecone N.V.

###

Response: {"Subject": "Verwerking van 'Je factuur voor bestelnummer 4004607 staat klaar' mislukt", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik heb de mail even terug gelezen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
En wil je nog een proefdruk ontvangen of mag het met hetzelfde bestand direct in productie?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dag John,

Merci voor de opheldering/tip. Nemen we mee naar de toekomst.

Ik weet niet wat jij gaat doen maar ik ga twee weken de deuren sluiten. Tijd
voor vakantie.

Ik wens jou dan ook een goede vakantie toe moest je er aan toen zijn.

Mvg bartje

Van: Helloprint Connect
Verzonden: maandag 17 juli 2023 14:08
Aan: Bartje Vermeulen
Onderwerp: Re: \[CF\] Bericht via het klachtenformulier

Dit is het antwoord wat ik krijg :

De zoom is 4cm, dus als ze bijv 3cm afstand houden moet het goed komen

John Wijnen

Ordermanager

E

W

T

[connect@helloprint.nl](mailto:connect@helloprint.nl)

connect.helloprint.nl

\+31 (0)88 088 8683

Previous-message-reference:

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###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Je peux vous aider pour autre chose ?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Robbie, Ill take a look immediately!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Top! Dan hebben we bij deze jouw akkoord goed ontvangen en de bestelling ging in productie. Je hoeft even niets te doen en ontvangt een mailtje als de bestelling verstuurd werd.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
have a good day

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
https://bit.ly/43q4OT8

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "English_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
4D Write Pro New Document
Geachte relatie,

Hierbij ontvangt u een orderbevestiging van het bestelde drukwerk.

Wij verzoeken u om deze orderbevestiging te controleren en eventuele
incorrectheden tijdig aan ons door te geven zodat wij de opdracht goed kunnen
uitvoeren.

Met vriendelijke groeten,

Gerlinda Claus

Scholma Print & Media

Industrieweg 4

9781 AC Bedum

t. 050-3653543

e. [g.claus@scholma.nl](mailto:g.claus@scholma.nl)

Wij hechten veel waarde aan de bescherming van uw persoonsgegevens. In onze
privacy policy willen we heldere en transparante informatie geven over hoe wij
omgaan met persoonsgegevens.

Onze privacy policy vindt u hier : https://www.scholma.nl/privacy

###

Response: {"Subject": "Orderbevestiging 2226455 5903505 drankbonnen", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Just getting new address

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hiya, we used to have the option to pay via invoice but that seems to have vanished, please could you let me know when this will be reinstated? Thanks. The email on the account is clare.candy@renegadebrewery.co.uk thanks

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
thank you! have a lovely weekend!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I will forward this to our finance team and we will get back to you!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi,Sorry for the double email.Here's the tracking link: https://www.ups.com/track?trackNums=1Z9R5F166827471568&track=Track&loc=en_US&requester=ST/trackdetailsHave a wonderful day ahead!

###

Response: {"Subject": "Re: Your invoice for order 3992472 is ready", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_Email_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": "5892503.0"}


Prompt:
like a regular pole,

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
is there an option of sending it back to you to cut it ?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Different deliver address

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Beste klant,

Bij deze vraag ik informatie bij u op die nodig is om tot een succesvolle
levering te komen van uw UPS zending(en).

De situatie is als volgt:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250433613549 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: De Douane heeft om een
aangepaste versie van de factuur gevraagd. Geef ons een kopie van een factuur
waarop de werkelijke waarde van de goederen is vermeld. 26 jul yyyy

Stuur alstublieft uw instructies door binnen de bovenstaande deadline zodat we
de zending kunnen voortzetten.

Als er binnen 10 werkdagen na dit bericht geen instructies ontvangen zijn,
kunnen uw zending(en) aan u worden geretourneerd of worden verwijderd in
overeenstemming met de tarieven/vervoersvoorwaarden/service van UPS zonder
verdere kennisgeving. Alle kosten in verband met het retourneren of verwijderen
van de zending(en), inclusief transport en eventuele toepasselijke rechten,
belastingen en UPS-kosten, worden in rekening gebracht op het UPS-account van
de verzender.

Wees u er van bewust dat het niet mogelijk is een zending om te leiden naar
een ander land.

Als u vragen heeft over deze zending(en), kunt u rechtstreeks op deze e-mail
reageren.

Als u geen instructies kunt geven voor deze zending(en), stuur dit bericht dan
door naar de betreffende persoon.

Dear Customer,

We would like to inform you that your support is required in order to process
your UPS shipment(s).

The shipment details are as follows:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250433613549 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: An amended version of
the invoice was requested by Customs Provide us with a copy of an invoice which
includes a full breakdown of contents, quantities of each item, unit value per
item & final invoice total that I can pass to the destination country to enable
delivery. 26 jul yyyy

Please send us your instructions on how you would like us to proceed with the
shipment(s) as soon as possible and by the deadline mentioned above.

If no instructions are provided within 10 working days of this message, your
shipment(s) may be returned to you or disposed of in accordance with the UPS’s
Tariff/Terms & Conditions of Carriage/Service and without further notice. Any
charges associated with returning or disposing of the shipment(s), including
transportation and any applicable duties, taxes and UPS fees, will be charged
to the shipper’s UPS account.

Note that it is not possible to re-route a shipment from one country to
another.

Should you have any questions about this/these shipment(s), please respond
directly to this email.

If you are unable to provide instructions for this/these shipment(s), please
forward this message to the relevant person.

Kind regards,

Patryk Prokop
ERN Export Administrator
UPS GBS
[ernexpbenelux@ups.com](mailto:ernexpbenelux@ups.com)

###

Response: {"Subject": "UPS  [E - MSC500] Tracking Number: 1Z44F4250433613549 Exception Notification", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
https://www.helloprint.es/lonasamedida

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hoi Maureen,Je had gevraagd of mijn collega's je ontwerp aan konden passen zodat het witte kader rondom 1 cm wordt.Mijn collega's kunnen dit voor je aanpassen echter raden wij het gebruik van kaders af.Het gebruik van kaders is op eigen risico. Maar waarom? De snijmachine kan namelijk altijd enkele millimeters afwijken van het afgewerkte formaat. Grote pakken papier worden door middel van perskracht in één keer gesneden. Een kleine verschuiving van de stapel is daarom mogelijk. De kans is dan groot dat het kader na het schoonsnijden niet evenwijdig is aan alle kanten. Dan lijkt het dus of er scheef is gedrukt.Om dit te voorkomen raden wij kaders af, houden we in onze werktekeningen rekening met een snijmarge van 2mm en vragen we om afloop in het ontwerp van 3 mm.Als je het risico wilt lopen dan kunnen mijn collega's het voor je aanpassen. Echter vragen ze wel om het lettertype uit te lijnen. Ze ervaren problemen met het font  'Century Gothic' waardoor dit niet lukt.Mocht je nog vragen hebben dan hoor ik het graag.Ik kijk uit naar je reactie.Een fijne dag!

###

Response: {"Subject": "Re: info@nataschavandenban.nl heeft je 230706-MK-Lighttribe-DAGVERSLAG-DEFklein.pdf gestuurd via WeTransfer", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
non capisco

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bedankt voor de hulp en informatie in ieder geval!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,Toutes nos excuses pour la gêne occasionnée, mais nos chaînes en direct sont actuellement fermées en raison d'un jour férié. Pourriez-vous en savoir plus sur les informations dont vous avez besoin et afin que nous puissions vous aider davantage ?Je reste à votre disposition et vous souhaite une très belle journée

###

Response: {"Subject": "Re: Tout est bon, on s'occupe de tout ! Votre commande 4004289 est en cours de traitement.", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
great, that is everything thank you

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I've just made an order, #4002468, I wanted to order the same business cards as a previous order. I seem to remember being able to choose the colour of the centre card in the laminate?

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
en ontbreken er niet nog maten?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
the order number is: 3992330

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
What does the delay mean? I can't see any further information on it

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Nu hebben wij 2 pakketten inmiddels binnen, maar wachten wij nog op het 3e pakket

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Bonjour,

nouveau message, j'ai un fichier de 36 pages si je comprends bien, il
me faut un catalogue 38 ou 40 pages. quant je change de gabarit voici
les tarifs proposés 32 pages 357,99 36 pages 1213,99 40 pages 542,99.
le tout pour 250 ex il doit y avoir un pb ? merci

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] product information", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Changes", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
aha! ik heb 6,65 mm gepakt als template

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hoi Wouter

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Je offerte 4001077 staat klaar!
Beste,

Kunnen jullie deze offerte aanpassen naar 1000 exemplaren aub?

Met vriendelijke groeten,

Lise-Marie Samyn

Boekhouding

Jules Missinnelaan 15 | 8810 Lichtervelde

T. +32 (0) 495 71 22 29 | E. [boekhouding@slashagency.be](mailto:boekhouding@slashagency.be)
| [www.slashagency.be](http://www.slashagency.be)

The contents of this email message and any attachments are intended solely for
the addressee(s) and may contain confidential and/or privileged information and
may be legally protected from disclosure. If you are not the intended recipient
of this message or their agent, or if this message has been addressed to you in
error, please immediately alert the sender by reply email and then delete this
message and any attachments. If you are not the intended recipient, you are
hereby notified that any use, dissemination, copying, or storage of this
message or its attachments is strictly prohibited.

Van: [connect=helloprint.be@announce.hellomailer.net](mailto:connect=helloprint.be@announce.hellomailer.net)
namens HelloprintConnect

Datum: dinsdag, 11 juli 2023 om 13:59
Aan: [boekhouding@slashagency.be](mailto:boekhouding@slashagency.be)
Onderwerp: Je offerte 4001077 staat klaar!

Mijn account

Hi Lise-marie,

Er staat een offerte voor je klaar!

Uiteraard proberen we altijd om de beste producten tegen de beste prijzen aan
te bieden. We staan te popelen om voor je aan de slag te gaan, dus laat ons
niet langer in spanning. Bekijk de offerte in Mijn account

.

Offertes vind je in Mijn account

. Hier vind je jouw aanbieding en kan je jouw offerte direct omzetten naar een
bestelling:

Ga naar Mijn Offertes

Overzicht van je offerte:

Stickers

Offerte:

Formaat:
Materiaal:
Printing:
Afwerking:
Quantity:

€ 17.00

#4001077-5906707

50 x 25 mm
wit folie
full-color
snijden met pelrand
150 exemplaren

Bezorgadres

Slash Agency VOF
Lennert Dehullu
Jules Missinnelaan
15
8810 Lichtervelde
Belgium
BE0799321768
\+32471848140

Factuuradres

Slash Agency VOF
Lennert Dehullu
Jules Missinnelaan
15
8810 Lichtervelde
Belgium
BE0799321768
\+32471848140

Subtotaal:

€ 17.00

Verzending:

€ 0.00

Btw:

€ 3.57

Totaal:

€ 20.57

Heb je nog vragen of opmerkingen?

Neem dan eens een kijkje bij onze veelgestelde vragen

of neem contact op met onze Klantenservice.

03 808 20 79

###

Response: {"Subject": "Re: Je offerte 4001077 staat klaar!", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": "5906707.0"}


Prompt:
Given it is a square design area, i think the first one might be better 😅

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Win een echte collectors item! Wordt de email niet correct weergegeven?
Bekijk de mail in de browser.

Beste relatie,

Op 21 juni is de zomer officieel van start gegaan! Met de komst van de zomer
breekt een periode van warm weer, langere dagen en vakanties aan. Om de start
van de zomer te vieren hebben we een leuke zomer winactie bedacht waarmee u een
originele Flanderijn strandstoel kunt winnen!

Schrijf u snel in en maak kans op deze echte collectors item!

Inschrijven!

Met hartelijke groet,

Sara Mooi
Directeur Customer Relations

Meer over Flanderijn
Flanderijn wil de meest klantvriendelijke creditmanagementorganisatie van de
Benelux zijn, waarbij het uitgangspunt blijft dat wij vinden dat schulden
moeten worden betaald. We zijn actief in meer dan 9 verschillende sectoren en
behandelen jaarlijks zo’n 600.000 vorderingen in B2C en B2B. In onze aanpak
staat oplossingsgericht werken voorop.
Lees meer

Volg ons op social media

Copyright © 2023, All rights reserved.

Bezoek ons op:

Flanderijn
's-Gravendijkwal 134
Rotterdam, 3015CC
Netherlands

Wijzig email voorkeuren

###

Response: {"Subject": "Doet u mee aan de Flanderijn Zomer Winactie?", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Spam", "Queue name": "Finance", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Heb je al een account op onze website?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Quedo pendiente!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi, ik heb gisteren een offerte aangevraagd. Gewoon een vraagje maar op welke termijn zou ik een offerte kunnen ontvangen? Mijn leidinggevende vertrekt na vandaag voor 3 weken op vakantie en ik had de offerte graag nog voor haar vakantie goedgekeurd gekregen :-)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hello I cannot log into my account to get receipts or invoices for my orders

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Account - Login issues", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Okey thank you

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Als je bij de kaartjes op onze website op het kopje template klikt kun je het template downloaden met de juiste afmetingen + staat er ook een korte gids met aanleverspecificaties

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
les 30 bâches sont différentes mais la commande sera dans le même panier

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I can describe the steps

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Apologies if you cannot see an address for it on the website but this is the one we have on the order?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
en bij de ander is het allemaal scheef gegaan terwijl er handmatig naar is gekeken

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
ok how do we do this please

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oui c'est bien cela

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I've reduced it from 3 colours to 1

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Top, bedankt! Neen, dat was alles. Nog een fijne dag!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Delayed order", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Klopt deze bestelling als ik sticker op onderstaande kaars wil laten drukken?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Wat is er precies verkeerd gedruk aan je bestelling. Ben je er nog?

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Spam", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
It should be back up and running in the next few minutes 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Great, thank you!

From: Helloprint Connect
Sent: Thursday, July 13, 2023 8:17 AM
To: Nine Sky
Subject: Re: \[CF\] Message from contact complaint form

Hi Lauren,

Okay!

We can set up a reprint, I will send you an email with all details,

Thank you!

Best regards,

Fran
Helloprint

Previous-message-reference: <
[VI1PR03MB4814B85E90981C23E6A2DE38A237A@VI1PR03MB4814.eurprd03.prod.outlook.com](mailto:VI1PR03MB4814B85E90981C23E6A2DE38A237A@VI1PR03MB4814.eurprd03.prod.outlook.com)

>

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>

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[VI1PR03MB48140A5D8A7A7BB94BA23F6AA237A@VI1PR03MB4814.eurprd03.prod.outlook.com](mailto:VI1PR03MB48140A5D8A7A7BB94BA23F6AA237A@VI1PR03MB4814.eurprd03.prod.outlook.com)

>

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>

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[VI1PR03MB4814C9732901CA8539906280A236A@VI1PR03MB4814.eurprd03.prod.outlook.com](mailto:VI1PR03MB4814C9732901CA8539906280A236A@VI1PR03MB4814.eurprd03.prod.outlook.com)

>

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>

Previous-message-reference: <
[9c4a4e2bac95690a8117d344503899fe@connect.helloprint.co.uk](mailto:9c4a4e2bac95690a8117d344503899fe@connect.helloprint.co.uk)
>

Previous-message-reference: < [70fd1d85ac994a7f85f62811fcbef969@email.dixa.io](mailto:70fd1d85ac994a7f85f62811fcbef969@email.dixa.io)
>

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5853123.0"}


Prompt:
Met strak in het template staan, bedoel je daarmee dat het wat pixelig uitziet als je inzoomed?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
is very hard to know from my side as I havent seen the frame

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi Halil,Wij hebben zojuist een wijziging doorgebracht die dit heeft doen verspringen. Ik heb het meteen rechtgezet voor je. Goed om te weten is dat wij nooit een factuur naar jouw klant sturen, dit gaat enkel per mail naar de accounthouder (jij dus). Excuses voor het ongemak!

###

Response: {"Subject": "SPOED!  Ordernummer: 4003362 - 5910436", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5910436.0"}


Prompt:
Hey Hoi, hoeveel afloop moet ik hanteren bij jullie voor het drukken van flyers. Grt EPK! Bedankt dat je contact met ons opneemt.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
BESTELLING#3995701

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Daarvoor ging er iets mis met 4003765 eur 44,75 dat is wel betaald maar komt nu geen order meer achteraan. Kunt u dit terugstorten? d.p.oterdoom Groningen NL 81TRIO 0776 4530 25

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dag, was om 17.00 uur thuis, maar zag alleen dit:

Sorry! Deze pagina is weg.

waarschijnlijk zoek.. Onze excuses.
Naar homepage

Op 13-07-23 om 09:33 schreef Drukzo:
Actie vereist: Controleer je drukproef van bestelling 3972732-5860095

Mijn account

Hi Paul,

Er staat een drukproef klaar om gecontroleerd te worden!

We staan te springen om voor je aan de slag te gaan, maar dat doen we
uiteraard niet zonder jouw goedkeuring. Controleer direct je drukproef, zodat
we zo min mogelijk tijd verliezen.

Hieronder staan de bevindingen van onze experts:

Kleuren omgezet We hebben de kleuren van jouw ontwerp moeten omzetten. De
proef bootst je eindproduct zo goed mogelijk na.

Afbeeldingen van lage kwaliteit Sommige afbeeldingen in je ontwerp zijn van
lage kwaliteit en kunnen wazig/korrelig tonen als het wordt gedrukt. Als je dit
wilt vermijden, upload dan een nieuw bestand met een betere kwaliteit (300 DPI
of 150 DPI voor grote producten).

Uw ontwerp is gewijzigd We hebben enkele wijzigingen aangebracht aan uw
ontwerp om ervoor te zorgen dat het zo veel mogelijk voldoet aan de
specificaties van het product. Gelieve uw proefdruk grondig te controleren.

Controleer je drukproef voor:
donderdag 13 juli, 15:00

Controleer nu

Zonder je goedkeuring voor de aangegeven tijd kunnen we niet beginnen met
produceren en kunnen we de verwachte leverdatum vanDonderdag 20 juli (uiterlijk
Vrijdag 21 juli) niet halen.

Overzicht van je bestelling #3972732-5860095:

Geniete boekjes

Formaat:
Pagina's (incl. omslag):
Uitstraling:
Materiaal:
Omslag:
Extra afwerking voor de omslag:
Oplage:

€ 80.49

A5
60
Glanzend
135 gsm gloss
Dik
Geen afwerking
25

Heb je nog vragen of opmerkingen?

Kijk op onze contactpagina

ofchat met ons

tussen 08:30 en 17:00. Wij reageren op chat meestal binnen 1 minuut!

Nicole - Klantenservice

Wat vond je van deze email?

Het was duidelijk

Het kon beter

Het was onduidelijk

\-- Paul Vens Muziek [www.paulvens.nl](http://www.paulvens.nl)

###

Response: {"Subject": "Re: Actie vereist: Controleer je drukproef van bestelling 3972732-5860095", "Domain": "Upload & Proof", "SubDomain": "Proof", "SubDomain - Split": "Artwork - Approval", "Queue name": "Dutch_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5860095.0"}


Prompt:
Hallo, ik bestelde net vetvrij papier bij jullie, nu moet ik nog mijn bestand uploaden maar ik kreeg geen mail om dit te doen. Kan je me helpen?

Grtjs

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
c'è qualcosa di simile ma con supporto?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
sorry for the confusion of the information that said otherwise but from what i can see, it is still on track to be delivered the 19th, latest 20th, as ordered!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
What was it that you'd like to order?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour , Il n'est pas possible d'imprimer du blanc sur les autocollants transparents, car les éléments blancs seront également transparents.Pour référence, vous pouvez retrouver toutes les informations utiles sur la page produit dans les onglets fonctionnalités, spécifications techniques, template et FAQ (Frequently Asked Questions).N'hésitez pas à revenir vers nous pour toute autre question,Je vous souhaite une bonne journée.Chaleureusement.

###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
10NEWS

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
let me look at that onee

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Indien je voldoende bent geholpen en je graag een reviewt achterlaat kan dit ophttps://nl-be.trustpilot.com/review/www.drukzo.behttps://nl.trustpilot.com/review/www.drukzo.nlOok hebben we op het kantoor een kleine wedstrijd wie er de meeste leuke recensies kan krijgen, dus als je mij zou willen noemen dan zou ik dat zeer op prijs stellen! :-)Alvast bedankt en ik wens je nog een prachtige dag toe verder!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
mijn mail adres is modesign@xs4all.nl

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Cancellation", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Top dank je , ik ga ermee aan de slag

###

Response: {"Subject": "Prijsofferte stickers rond 60mm", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goedemorgen Nena, Dankjewel voor jouw bericht!Ik heb de bestanden aan jouw bestelling toegevoegd. Je zal hiervan een drukproef gaan ontvangen. Ik hoop je hiermee voldoende te hebben geïnformeerd, mocht je nog vragen hebben dan hoor ik het graag!Voor nu wens ik je nog een fijne dag toe.

###

Response: {"Subject": "Re: Hey Nena, upload uw kunstwerk!", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
its payed already

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Can you print on this with reflective print

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Copie de mon compte

Sacs en coton (quadri)

Statut de la commande: Commande livrée
Commande n°: #3975372 - 5864371
Couleurs: Écru
Impression: Recto-verso
Quantité: 100
Validez vos fichiers avant: jeudi 13 juillet 11:30
Date de livraison: lundi 3 juillet
Livraison au plus tard le: mardi 4 juillet
Lien de suivi de votre colis: Voir les infos de suivi

Facture: Voir la facture (pdf)

Paiement: Payée

###

Response: {"Subject": "Re: Premier rappel(Helloprint.fr/1315011)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "French_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Thank you that's all for now :)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Goedemiddag monique, Dankjewel voor jouw bericht!Ik heb de bestelling nu voor je op factuur betaling neergezet. Ik hoop je hiermee voldoende te hebben geïnformeerd, mocht je nog vragen hebben dan hoor ik het graag!Voor nu wens ik je nog een fijne dag toe.

###

Response: {"Subject": "Bestelling #3768469", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Bas Rhin

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dan ga ik verder zoeken

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Non è possibile aver una bozza stampata, no?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Beetje stom hahaha

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Refund", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
heb er 10 ontwerpen en dit is de eerste Ordernummer: 4004011 - 5911457

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Deze order is vervallen!!!
Op 14 jul. 2023, om 09:51 heeft HelloprintConnect > het volgende geschreven:

Mijn account

Hi John,

Er staat een drukproef klaar om gecontroleerd te worden!

We staan te springen om voor je aan de slag te gaan, maar dat doen we
uiteraard niet zonder jouw goedkeuring. Controleer direct je drukproef, zodat
we zo min mogelijk tijd verliezen.

Hieronder staan de bevindingen van onze experts:

Perfect! We zijn geen problemen tegengekomen in je ontwerp. Controleer je
drukproef of alles naar wens is.

Controleer je drukproef voor:
vrijdag 14 juli, 10:30

Controleer nu

Zonder je goedkeuring voor de aangegeven tijd kunnen we niet beginnen met
produceren en kunnen we de verwachte leverdatum van Maandag 17 juli (uiterlijk
Dinsdag 18 juli) niet halen.

Overzicht van je bestelling #4004606-5912428:

Kaartjes

Formaat:
Materiaal:
Printing:
Afwerking:
Quantity:

€ 69.00

A7
400 grams silk met tweezijdig glans laminaat
tweezijdig full-color
snijden en voorzien van boorgaatje
500 exemplaren

Heb je nog vragen of opmerkingen?

Neem gerust contact op met ons. We zullen zo snel mogelijk reageren.

[connect@helloprint.nl](mailto:connect@helloprint.nl)

088 088 86 83

###

Response: {"Subject": "Re: Actie vereist: Controleer je drukproef van bestelling 4004606-5912428", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": "5912428.0"}


Prompt:
Hi Owen,Hope you are well 😊The order has been cancelled!You can find the refund slip attached.Have a great weekend!

###

Response: {"Subject": "Order number: 4005434 - 5913811", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_HelloprintConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5913811.0"}


Prompt:
Buongiorno,

nei giorni precedenti abbiamo ordinato presso la vostra azienda delle
bandiere, ora avremmo bisogno le basi. Avete anche questi prodotti?

Grazie mille Mayra

###

Response: {"Subject": "[CF] product information", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Italian_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goedemorgen,Onze excuses voor de vertraging.De terugbetaling is ingezet en zou binnen enkele werkdagen op je rekening moeten staan.Ik hoop je hiermee voldoende te hebben geïnformeerd.Mochten er nog vragen zijn dan hoor ik het graag!

###

Response: {"Subject": "Re: Alsjeblieft, hier is je creditfactuur voor order 3946630", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Refund", "Queue name": "Dutch_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik heb het aangepast naar:Spreektaal - Medisch Centrum SeinhorstAnneke TrompZenderstraat 1171223 DT HilversumNetherlands(+31)0357721023

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
We have ordered cinema tickets with you but cant find file to order again

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Marvin,hierbij de template

###

Response: {"Subject": "Offerte Polsbandjes | Sparta Rotterdam", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Super dankjewel voor de hulp!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
I use you guys a lot!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I'll need to see photos os at least 15% of the order if you cna to shwo they're all like that

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
je viens de valider le visuel

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
certo

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,

Merci pour votre retour, serait-il possible d’avoir la facture par mail, je
pars en vacances ce soir et j’aimerais la mettre en paiement avant de partir.

Cordialement

Sylvie CHASSANY

Comptabilité / Urbanisme

02 51 65 72 25

[sylvie.chassany@tiffauges.fr](mailto:sylvie.chassany@tiffauges.fr)

De : Helloprint
Envoyé : mercredi 12 juillet 2023 10:05
À : Sylvie CHASSANY
Cc : Yohan RICHARD
Objet : Re: Ville de Tiffauges // Validation commande #4000637

Bonjour,

Merci pour votre retour.

Nous vous confirmons la mise en production de votre commande .

Nous déposerons la facture sur chorus une fois celle-ci générée.

Bonne journée

Meilleures salutations,

Pierrick
Helloprint

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "Ville de Tiffauges // Validation commande #4000637", "Domain": "CX - Other", "SubDomain": "NEW/OPEN Conversation", "SubDomain - Split": "NEW/OPEN Conversation", "Queue name": "French_Returns", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
https://s.correosexpress.com/search?s=32300064294862601251802&cp=25180

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Olб. Estou verificando se vocк estб disponнvel para uma discussгo de negуcios. Eu adoro mantк-lo amigбvel tambйm. Volte para mim se descartado.

Brianna

--------------------

Tento email byl zkontrolován antivirovým systémem Bitdefender MěÚ Dačice

###

Response: {"Subject": "Olï¿½", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Spam", "Queue name": "Spanish_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Thanks! Have a great day!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Artwork confirmation", "Queue name": "Traffic_Supplier_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ummm not too sure where it’s has gone

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Fran
I selected the following
Double sided print Single side gloss laminate
So why are you saying both sides are laminated?
\--
Sent from Jeremy Beavan
All Media (Print) AMP
[Jeremy@print-uk.com](mailto:Jeremy@print-uk.com)
07768 367430
Office 01722 562999

###

Response: {"Subject": "Re: Your invoice for order 4006319 is ready", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_HelloprintConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5915307.0"}


Prompt:
Oui 😕 Je vous en prie

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,

Je ne sais plus si je vous l’ai dis mais mon client s’occupe de remettre tout
dans un colis et je lui ai demandé qu’il m’envoie bien la preuve de
confirmation du dépôt au point UPS.

Bonne journée.

Chers clients, les prises de commande sont maintenant terminées. Fermeture
annuelle du 17/07 au 18/08. La reprise du planning est prévue le 21/08 .
Merci de prendre note de ces dates pour vos projets !

Retrouvez-moi sur Facebook: https://www.facebook.com/stephanie.commerciale

« Nous protégeons les données de tous nos contacts et nous assurons la
confidentialité et la sécurité de celles-ci selon notre politique de protection
des données, conformément au règlement européen RGPD.

Si vous ne souhaitez plus recevoir nos e-mails promotionnels, merci de nous
le faire savoir par retour de mail. »

De : Helloprint
Envoyé : mercredi 12 juillet 2023 15:36
À : Stéphanie Lhoir
Objet : Re: URGENT gros soucis impression sur commande numéro 3992267

Bonjour,

Nous sommes navrés d'apprendre cela.

Je vous propose de nous renvoyer ces cartes de visites et nous relançons dans
le même temps une nouvelle impression.

Si je la lance d'ici demain matin, elle arriverait pour jeudi/vendredi
prochain, est ce que cela vous irait ?

Vous trouverez en pièce jointe l'étiquette à apposer sur votre colis et à
déposer au point UPS le plus proche de chez vous sous 10 jours ouvrés.
Vous pourrez trouver les points relais les plus proches à ce lien:
[https://www.ups.com/dropoff/?loc=fr_fr](https://www.ups.com/dropoff/?loc=fr_fr)

Merci de me notifier par retour de mail lorsque vous aurez déposé le colis
afin de faire le suivis.

Dans l'attente de votre retour, je vous souhaite une belle journée

Best regards,

Audren
Helloprint

Previous-message-reference: <
[PAWPR06MB8761C6168C2129D367EC43D88336A@PAWPR06MB8761.eurprd06.prod.outlook.com](mailto:PAWPR06MB8761C6168C2129D367EC43D88336A@PAWPR06MB8761.eurprd06.prod.outlook.com)

>

Previous-message-reference: < [9019ab15a2044af1840f0b5627a387c8@email.dixa.io](mailto:9019ab15a2044af1840f0b5627a387c8@email.dixa.io)
>

###

Response: {"Subject": "URGENT gros soucis impression sur commande numéro 3992267", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Ratzy!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Jij ook!!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "DTP - Design requests", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
merci de mettre le fichier habituel concernant cette commande stp( étiquette fond noir et écriture doré ) . Je n'arrive pas à accéder aux fichiers habituels via le site internet étant é l'étranger je ne dispose pas des fichiers sous la main.

Cordialement

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ik was een tijd aan het wachten op de drukproef

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
a perfect! one moment please

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Merci à vous aussi

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hello,
This order was last year and was cancelled, we never got this Delivered.
Please double check your records and let me know:
Thank you
Simba.

SJD.

On 14 Jul 2023, at 13:25, [hello@helloprint.co.uk](mailto:hello@helloprint.co.uk) wrote:

My account

Hello Simba,

This is a friendly reminder that the following invoice(s) are overdue. We
understand that oversights happen but we would appreciate prompt payment of the
outstanding amount. We politely request that you make payment to us of the
overdue amount within the next5 days.

Your prompt attention to this matter would be greatly appreciated. If you
have any queries regarding this/these invoice(s), please visit our website or
respond on this email.

The total amount to be paid consists solely of overdue invoices.

Overview of expired invoices:

OrderID Invoice no. Invoice Date Due Date Days due Overdue amount GBP
3614046 3239264 17 Nov 2022 1 Dec 2022 225 £40.19
£40.19

Customer ID: 1105540
Total overdue: £40.19

Pay now

Alternatively, you can transfer the amount to our bank account:

Bank account: 20015209
Sort code: 406252
BIC/SWIFT: FTSBGB2L
IBAN: GB96FTSB40625220015209

Please use your customer ID and invoice number(s) as the reference.

Have you already paid?
If payment has recently been made, please accept our thanks and ignore this
reminder.

Kind regards,
Team Helloprint

This is an automatically generated email. For questions regarding the status
of your order, please visitMy account

via the link in this email. For other questions, please visit theFAQ

on our website.

Powered by S4Dunning B.V.

###

Response: {"Subject": "Re: Reminder(Helloprint.co.uk/1105540)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
hij heeft je nog een mail gestuurd met het volgende

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
No, the info you’ve given has been great, thank you

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Designed on the online cavana tool, went to next step and wants me to raise another order and pay again.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Website - Canva", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
De zomerschool start maandag. Alle ouders zijn op de hoogte dat ze zelf geen waterfles moeten meebrengen. Hoe komt dat de levering nu plots later is?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
it's all the same details

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Nope, that's all!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik denk dat het misschien goed is als ik dit terug neerleg bij Peter. Hij is echter juist gaan lunchen.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
ok, alles staat klaar, bedankt voor de hulp

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hi Sarah, A 15% refund would be appreciated. Please find attached photos of
shipping labor and packaging.
Kind Regards, Ruth

Hi Ruth,
Thanks for getting in touch!
I'm sorry to hear that you are not happy with your order! I can offer you 15%
refund on the order.
Could you kindly please send a photo of the packaging and the shipping label
in order for us to complete of complaints process if you still have it?
Thanks in advance!
Best regards,

Sarah
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5892672.0"}


Prompt:
ik kan z bij elkaar zetten, maar dan moet je zo meteen wel de bestanden weer opnieuw oploaden

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Is het ook mogelijk om een extra watertank voetstuk te bestellen?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
âEstimados ciudadanos, amigos, vecinos y compaÃ±eros de trabajo

Mi trabajo como Agente de Empleo y Desarrollo Local ha llegado a su fin y no voy a poder atenderles a partir del 31 de mayo. Mi compaÃ±ero Jose Flores, [jflores@aytonavacerrada.org](mailto:jflores@aytonavacerrada.org) harÃ¡ lo posible por atender sus mensajes mientras que, otra persona se ocupe de mis proyectos.

Ha sido un enorme placer conocerles, trabajar con y para ustedes y ahora comienza otra etapa de mi vida, mezcla de concejala y prejubilaciÃ³nâ¦una mezcla interesante y diferente que me propondrÃ¡ otros retos en la vida.

Si necesitan cualquier cuestiÃ³n especÃfica, Jose me puede poner en contacto con ustedes y aquÃ estoy para lo que puedan necesitar.

Reciban un muy afectuoso saludo de la primera Agente de Desarrollo local del Ayuntamiento de Navacerrada (2000-2023)
Esther DueÃ±as Nieto

Esther DueÃ±as
Ãrea de Desarrollo Local
Ayuntamiento de Navacerrada

###

Response: {"Subject": "¡Haz que tu mensaje cale!", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Spam", "Queue name": "Spanish_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
order 4005742

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonsoir je souhaiterais avoir une collaboration pour la création de mon salon international textile de la mode au Mali.

Suite à l’attente d’une suite favorable mes salutations
distinguées 🙏

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] other", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "French_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I am not sure, we can help you with this. With scissors, it will not be possible. Can you try to do it with a saw?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Indeed

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Delayed order", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Is there anything else I can help you with? 🙂

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Kijk top daar kan ik wat mee. Ik ga het mailen naar de klant. top dank je

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Graag bevestiging dat het bestand klaarstaat. https://we.tl/t-znIYaPusVo

Vriendelijke groet,
Guus Van Amstel Directeur

HET GOEDE BOEK vzw
Vennestraat 345, 3600 Genk
Tel: 089 30 58 86
[guus@hetgoedeboek.be](mailto:guus@hetgoedeboek.be)
[www.hetgoedeboek.be](http://www.hetgoedeboek.be)

Afwezig op maandag

Wil je op de hoogte blijven van alle nieuwtjes, schrijf je dan via dit
formulier

De informatie verzonden met dit e-mailbericht is uitsluitend bestemd voor de
geadresseerde\[n\] en kan persoonlijke of vertrouwelijke informatie bevatten,
beschermd door wettelijke regels m.b.t. databescherming. Gebruik van deze
informatie door anderen dan de geadresseerde\[n\] en gebruik door hen die niet
gerechtigd zijn van deze informatie kennis te nemen, is verboden. Indien u niet
de geadresseerde bent of niet gerechtigd bent tot kennisneming, is
openbaarmaking, vermenigvuldiging, verspreiding en/of verstrekking van deze
informatie aan derden niet toegestaan en wordt u verzocht dit bericht terug te
sturen en het origineel te vernietigen.

###

Response: {"Subject": "Te groot bestand voor Bestelling #4005286", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
No problem at all! Have a nice weekend 🙂

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Salve Stefania

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hey Fran, this was meant to be delivered by UPS on Tuesday and then you spoke with them, updated address (even though it should have been right still)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Echter op feestdag zal er niet geleverd worden en is de productie locatie dicht.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Hi Franco Bedankt voor jouw bericht. We hebben intussen de betalingen goed ontvangen, waarvoor dank. Ik zie verder ook dat er een dubbele betaling is binnengekomen voor order 3990560. Mag ik deze terugstorten naar het rekeningnummer eindigend op 1421? Ik hoor het graag.

###

Response: {"Subject": "RE: Aanmaning(Drukzo.nl/887684)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment reminder", "Queue name": "Finance", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste, krijg ik nog een proefdruk na dat ik een bestelling heb geplaatst?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Well once we have the full evidence and idea of the complaint, we can assess it and contact our production team if necessary to see what happened. From there, we will work with you to come towards a suitable resolution for the issue 🙂

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
With regards to the discount you mentioned - do you have a code that you were provided?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Deze kan zo gedrukt worden, hou er echter wel rekening mee dat wit niet wordt gedrukt. Hierdoor zullen de witte delen oranje worden in je ontwerp

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Yes please, ASAP

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Tengo que hacer un presupuesto a un cliente, pero los precios no se si son correctos, me sale mas rentable pedir dos veces 50 unidades que pedir 100 unidades, te mando el enlace

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Changes", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Just placing it, give me one moment

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Zeker, daar kunnen we al een prijs voor opvragen.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
idéalement j'aimerais être livrée avant le 26

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
In feite moet de bestelling dus even gesplitst worden

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
\*\* HelloPrint Nachricht\*\*

Email: [evandinteren@myvivenda.com](mailto:evandinteren@myvivenda.com)

Name: Elly Van dinteren

Nachricht: Bedrucken: Kunde sagt: Es waren nahezu alle 500 Karten
betroffen. Anbei zwei Fotos. Die Folie löste sich an den Rändern der
Vorder- und Rückseite. Ich habe alle Karten bereits vernichtet und
neue bestellt. Vivenda: Kunde wollte nicht warten bis Reklamierung
behandelt würde. Wit haben neu bestellt mit Auftrag 4007532-5917282.
Bitte diese Auftrag gutschreiben. Danke Mfg. Elly van Dinteren My
Vivenda.

Bestellungs ID: 3969525

Produktnummer: 5854667

Datum:

extract_package:

Angeforderte Lösung: Ich möchte das Produkt nicht behalten und
erwarte eine Rückerstattug

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Global_Urgent", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Duidelijk!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Puedo hacerlo yo para ti

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Na betaling krijg je de drukproef te zien

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Vivian,You too!

###

Response: {"Subject": "Re:Scaffolding plastic flammable", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Het gaat om bestelnr. #3984134

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Refund", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Beste Klant,

We willen u graag informeren dat uw UPS-zendingen succesvol zijn afgeleverd
bij de juiste ontvanger, maar we hebben nog steeds uw steun nodig om het
inklaringproces te voltooien.

Uw zendingdetails:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250423541314 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: Het plaatselijke
Douane vereist een aangepaste versie van de handelsfactuur: PLEASE CONFIRM
TOTAL VALUE Zou u ons kunnen voorzien van een kopie van de handelsfactuur? Met
daarop: een nauwkeurige omschrijving van de goederen, zoals: adress en
contactgegevens van de ontvanger en verzender, een omschrijving en waarde van
de goederen die deze zending bevat. 26 jul 2023

Indien er geen instructies verstrekt worden binnen de hierboven vermelde
datum, kan uw UPS-account belast worden met heffingen, invoerrechten,
belastingen in overeenstroming met UPS-tarieven en vervoersvoorwaarden/service,
en zonder verdere aankondiging.

Indien u vragen over deze zending/en heeft, graag rechtstreeks op deze e-mail
te antwoorden.

Indien u niet in staat bent om instructies te geven voor deze zending/en,
graag dit bericht naar de persoon in kwestie door te sturen.

Dear Customer,

We would like to inform you that your UPS shipment(s) have been successfully
delivered to the correct recipient. However, we still require your support in
order to complete the clearance process.

The shipment details are as follows:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250423541314 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: An amended version of
the invoice was requested by Customs. PLEASE CONFIRM TOTAL VALUE Please provide
us with a copy of an invoice which includes a real value of the goods. 26 jul
2023

Please send us your instructions on how you would like us to proceed with the
shipment(s) as soon as possible and by the deadline mentioned above.

If no instructions are provided by the deadline mentioned above, your UPS
account may be charged with duties, taxes and UPS fees, if applicable, in
accordance with the UPS’s Tariff/Terms & Conditions of Carriage/Service and
without further notice.

Should you have any questions about this/these shipment(s), please respond
directly to this email.

If you are unable to provide instructions for this/these shipment(s), please
forward this message to the relevant person.

Kind regards,

Angelika Pierzchala
ERN BENELUX Export Administrator
UPS GBS
[ernexpbenelux@ups.com](mailto:ernexpbenelux@ups.com)

###

Response: {"Subject": "UPS  [E - OSK586] Tracking Number: 1Z44F4250423541314  Exception Notification", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Bonjour,Nous ne voyons aucune facture correspondant au montant que vous vérifiez. Vous n'avez qu'une seule commande chez nous. J'ai joint une copie de sa facture pour référence.N'hésitez pas à revenir vers nous pour toute autre question,je vous souhaite une belle journée.Cordialement.

###

Response: {"Subject": "[CF] payment / invoice", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "French_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,Merci pour votre message.Je viens de vérifier et malheureusement je vois que votre commande est en production depuis ce matin.Une fois que la commande est en production, nous ne pouvons plus la modifier ni modifier le fichier.Je suis navrée.Je reste à votre disposition et vous souhaite une très belle journée.

###

Response: {"Subject": "[CF] artwork", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "French_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Ron,ik heb de bestelling opnieuw ingezet in het formaat A4.Graag in het vervolg opletten wat er in de specificaties staan.Het verschil in prijs zal betaald moeten worden1.000 A5 € 43,75, 1.000 A4 € 81,87Het verschil van € 38,12 per 1.000 wordt dan iin rekeing gebracht bij de bestelling van A4Nieuwe bestellingBestelling #4010855Digitale drukproef volgt.

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
maar de minimale oplage is 50 stuks daarvan zie ik

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Helemaal goed Johan. Je zal inderdaad nog een drukproef ontvangen!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hello, Thank you for contacting us! We have received your message and will
aim to get back to you as soon as possible. Please allow up to 24 hours for a
response (or if you email over the weekend we will get back to you asap on
Monday). If we have not responded within these time frames please check in
your junk folder (sometimes we end up in there!) To receive a quicker answer,
please visitFlory's Frequently Asked Questions
 as we may have already
answered your question. If you have any additional information that you think
will help us to assist you, please feel free to reply to this email. Opening
times: Mon – Fri : 8:30am – 4:00pm (exc Bank Holidays) Sat / Sun : Closed We
look forward to speaking with you soon! Best wishes, Flory's Online

###

Response: {"Subject": "We've received your message - Flory's Online", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "English_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Your order 3992566-5892675 is on its way
Hello

I am sorry to report that we have an issue with this order.

On the black side of the business card, across all elements that include the
yellow colour there is a fault whereby there is also white print (please see
attached photograph).

Predominantly the text that reads ‘Here to support you throughout your
apprenticeship’ is affected and weakens the message that we wish to convey.

I hope you will agree that this warrants a reprint without charge.

I look forward to hearing from you.

Kind regards

Angela Rowley

Marketing Co-ordinator

Midland Group Training Services

Gulson Road, Coventry, CV1 2JG

t: 024 7663 0333 ext 733

Working hours: 09:30 to 15:30 Monday to Friday

Unlocking Potential, Delivering Performance

Visit our website at: [www.mgts.co.uk](http://www.mgts.co.uk)

Follow us on Twitter: @MGTSApprentices

Like us on Facebook: MGTSLimited

From: [hello=helloprint.co.uk@notifications.hellomailer.net](mailto:hello=helloprint.co.uk@notifications.hellomailer.net)
On Behalf Of Helloprint
Sent: Tuesday, July 11, 2023 6:00 AM
To: Angela Rowley
Subject: Your order 3992566-5892675 is on its way

My account

Hi Angela,

Your order is on its way!

Good news, we just passed your order to DPD

. This means that your order is now on its way.

Follow the progress of your delivery:

Track your parcel

Overview of your order:

Laminated Business Cards

Order:

Type:
Paper type:
Printing:
Print run:

£ 30.99

#3992566-5892675

Round Cornered
400 gsm Silk + Double-sided gloss lamination
Double-sided
300

Shipping address

Angela Rowley
Midland Group Training Services
Gulson Road
CV1 2JG Coventry
United Kingdom
07786641478

Expected delivery date

Tuesday july 18 (latest Wednesday july 19)

Do you have any questions or comments?

Check out our contact page

. if that doesn’t answer your query you can get in touch with us by chatting

from 8am til 6pm on weekdays. We will reply to you within a minute!

Danny - Customer service

What do you think about this email?

It was clear to me!

It can be improved

It was very unclear

This message, and the associated files, is intended only for the use of the
individual or entity to which it is addressed and may contain information that
is confidential or subject to copyright. If you are not the intended recipient
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Response: {"Subject": "RE: Your order 3992566-5892675 is on its way", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5892675.0"}