Prompt:
Beste klant,

Het is niet gelukt om het pakket met pakketnummer 0521 2126963077 te bezorgen.
Klik op onderstaande link om ons van nieuwe bezorginstructies te voorzien.
Je kunt deze email ook doorsturen naar jouw klant.

Link: Nieuwe bezorginstructies bezorgen.

Zonder nieuwe bezorginstructies sturen wij na zes dagen het pakket terug.
Wij horen graag van je.

Met vriendelijke groet,
Jouw DPD team

Dear customer,

We were not able to deliver your parcel with parcel number 0521 2126963077.
Click on the link below to provide us with new delivery instructions.
You can also forward this request to your customer.

Link: Provide new delivery instructions.

Without new delivery instructions the parcel will be returned after six days.
We hope to hear from you soon.

Kind regards,
Your DPD team

Het is niet mogelijk om deze e-mail te beantwoorden. Het antwoord op de meest
gestelde vragen vind jehier . Staat je vraag er
niet bij, neem dan contact op met onze Customer Service via 085-0022222 (lokaal
tarief). Bereikbaar van maandag t/m vrijdag van 8.00 uur tot 17.30 uur. We
gebruiken jouw e-mailadres alleen om jou te informeren over een
pakketbezorging. We gebruiken het niet voor reclamedoeleinden. DPD neemt
gegevensbescherming serieus. Lees meer over hoe DPD uw privacy respecteert op
[www.dpd.com/nl/nl/privacy-statement](http://www.dpd.com/nl/nl/privacy-statement)
.

###

Response: {"Subject": "Exception report: address issue for 05212126963077 from 'PR Facility'", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Carrier", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Hi Melanie! Ik wil graag hekwerkbanners bestellen, maar ik heb in totaal 12 stuks, maar 6 verschillende ontwerpen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour,Avez vous régler la deuxième commande ? Nous pourrons vous envoyer une preuve de paiement lorsque nous aurons reçu le virement.OU est ce que vous souhaitez un lien de paiement juste pour ce montant ? Concernant les adresses mails je ne vois que celle d'alexia maintenant , est ce que Diane continue de recevoir des mails ? Cordialement

###

Response: {"Subject": "RE: Rappel urgent(Helloprint.fr/1255229)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment status", "Queue name": "French_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,

Je suis satisfaite de la qualité de l'impression mais visiblement, les
faire-part n'étaient pas assez bien emballés. Ils sont cornés... Je vous laisse
juger sur les photos en pièce jointe ! C'est vraiment très dommage !

Bien cordialement,
Claire Bakas

###

Response: {"Subject": "Problème faire part", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
instructies van dhl ;-)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Ok :-)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
oke, dan weet ik voor nu even voldoende. bedankt en fijne dag

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Oui il y a un bug actuellement sur le site 😕

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste, hebben jullie ook visitekaartjes met een QR code?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik krijg telkens deze foutmelding als ik op het winkelmandje klik

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ja hoor, deze zijn standaard op wit PVC

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Voor mijn bestelling met nr #4005191 - 5913372 klopt zowel het aflever adres als het factuur adres niet

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour pouvez vous réaliser des facturiers tri pli numéroter avec trois couleurs différentes, avec les deux premiers exemplaires détachables, le deuxième exemplaire plus épais. Les deux premières doivent être perforé d'un trou en haut au milieu à 2 cm du bord.

au lieu de SAS remplacer par SARL pour la numérotation commence par
02801

cordialement

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] product information", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
And One more,

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
en de andere entreebewijzen missen

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
I ordered drawstring bag navy blue, I want to reorder, but blue is not available, when it will be available?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
it's fine - we'll just buy cardstock and do it ourselves

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,

J’ai réglé ma commande qui devait arriver ces jours-ci et le site
internet indique : « échec de la livraison ». Qu’est-ce que
cela signifie ? Vais-je recevoir ma commande prochainement ? Merci.
Cordialement, Rémi.

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "French_Returns", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I want to change the size of my order

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Yes. Please

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Nee het is altijd oplage per ontwerp inderdaad

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Joey

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Zeg het maar

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Wil je de bestelling herhalen met hetzelfde bestand, zelfde leveradres en aantal?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ja. Kan er ook ff gecheckt worden of F2221091485 niet voldaan is op 23 mei?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Actually unfortunately I see the minimum we can offer is 50 so I can't reprint the missing amount for you

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Top! Super bedankt!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
It looks like the estimated delivery date for the order is 21st July

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
lastname: Chen
phonenumber: 0107853891
email: [shunhemedia@gmail.com](mailto:shunhemedia@gmail.com)
id_country: 24
postcode: 3013 AK
housenum: 45
address_ext_user: GHG A6.209
houseaddr: Stationsplein
city: Rotterdam
product: Folder
circulation: 50 stuks
extra: - Formaat open: 628 x 297 mm

 *  Formaat gesloten: 210 x 297 mm - Materiaal: 400 grams silk mc -
    vouwwijze: wikkelvouw - Afwerking: dubbelzijdig glanslaminaat 2x
    rillen en vouwen date: 17-07-23 submitInquiry: 1

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Marlene,We've been having a bit of a nightmare with getting this banner printed, but 4th time lucky, we've now got a banner that works and stands up!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Des images ne sont pas de bonne qualité : est-il possible de connaître lesquelles ? Merci.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Okay, so the price for 2500 on our standard 135gsm paper would be £57.99 - [https://www.helloprint.co.uk/standardflyers-a5-135g-135ggloss-bothsides-2500-days5#turnaround](https://www.helloprint.co.uk/standardflyers-a5-135g-135ggloss-bothsides-2500-days5#turnaround)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "English_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
o como se hace ahora?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ja, wij hebben 250 grams flyers. Deze flyers zijn drie keer zo dik als standaard printpapier en voelen stevig en premium aan. Ze zijn een goede keuze als je wilt dat je flyers wat langer meegaan, bijvoorbeeld voor gebruik in een restaurant of winkel. Is er nog iets specifieks waar je meer informatie over wilt?

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Dit mag je even via het systeem doen

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
\*\* Helloprint Message\*\*

Email: [andrew@hitchcockarchitects.co.uk](mailto:andrew@hitchcockarchitects.co.uk)

Name: Andrew Hitchcock

Message: Printing: printed on 3.5mm foamex not 5mm as ordered. This is
the 2nd attampt as the last signs were sent curt in half. The oredred
was placed on 16th June and I am yet to receive the signs as ordered

Order id: 3981365

Id order detail: 5874331

Date:

extract_package:

requested_solution: I would like a re-print

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5874331.0"}


Prompt:
Ja hoor, dat is helemaal prima. Dankjewel.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
it's saying artwork is being checked now, but not showing order nu

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hoi Annemiek,Bedankt voor je email.Ik zie dat de bestelling inmiddels in productie is. Het klopt overigens dat de doorslagen in het zwart bedrukt worden. Als er nog vragen en/of opmerkingen zijn hoor ik het graag!

###

Response: {"Subject": "Re: Leun achterover, ontspan, we werken aan je bestelling 3999768", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Pieter,Nee, levertijd is 6 werkdagen zoals ook in de offerte gemeld.Ik heb hier geen ruimte in en hier is de offerte ook op gestuurd.

###

Response: {"Subject": "Re: Je offerte 4006323 staat klaar!", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
dus ik betwijfel of dat goed gedrukt gaat worden

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Can you change  the dimensions of your programme from pixel to millimetres?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Het is me gelukt op een bestelling te plaatsen.
Vriendelijke groet Hellen den Drijver
Verzonden vanaf Outlook voor Android

###

Response: {"Subject": "[CF] artwork", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Artwork", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
lastname: Eyvaz
phonenumber: 0489013689
email: [info@reign.agency](mailto:info@reign.agency)
id_country: 24
postcode: 3600
housenum: 5
houseaddr: Toekomstlaan
city: Genk
product: Transparante stickers op rol
circulation: 500
extra: Vorm: Rond

Formaat: 20 mm Oplage: 500

Witte bedrukking

zie pdf bestand date: 15-07-23 submitInquiry: 1

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hey Timo

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hello, I am trying to place an order for 6 individual flags? I am struggling to do this without having to pay for them all individually and therefore pay premium delivery on each.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dat is zeker handig

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
It is bit urgent please

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Beste klant,

Bij deze vraag ik informatie bij u op die nodig is om tot een succesvolle
levering te komen van uw UPS zending(en).

De situatie is als volgt:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250433847207 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: De Douane heeft om een
aangepaste versie van de factuur gevraagd. Geef ons een kopie van een factuur
waarop de werkelijke waarde van de goederen is vermeld. 26 jul yyyy

Stuur alstublieft uw instructies door binnen de bovenstaande deadline zodat we
de zending kunnen voortzetten.

Als er binnen 10 werkdagen na dit bericht geen instructies ontvangen zijn,
kunnen uw zending(en) aan u worden geretourneerd of worden verwijderd in
overeenstemming met de tarieven/vervoersvoorwaarden/service van UPS zonder
verdere kennisgeving. Alle kosten in verband met het retourneren of verwijderen
van de zending(en), inclusief transport en eventuele toepasselijke rechten,
belastingen en UPS-kosten, worden in rekening gebracht op het UPS-account van
de verzender.

Wees u er van bewust dat het niet mogelijk is een zending om te leiden naar
een ander land.

Als u vragen heeft over deze zending(en), kunt u rechtstreeks op deze e-mail
reageren.

Als u geen instructies kunt geven voor deze zending(en), stuur dit bericht dan
door naar de betreffende persoon.

Dear Customer,

We would like to inform you that your support is required in order to process
your UPS shipment(s).

The shipment details are as follows:

Tracking # Ship From Address Ship To Address Exception Reason Possible
Resolution Response Needed By
1Z44F4250433847207 REF: 3942361-5809502.1 SHIPPER : 44F425 PR FACILITY
EINSTEINWEG 45 IJSSELSTEIN UT 3404LJ NL REF: CONSIGNEE : 000088A2E8 HELLOPRINT
BV 8 RUBY PLACE RUBY HOUSE ABERDEEN AB101ZP GB PH: 0 TX: An amended version of
the invoice was requested by Customs Provide us with a copy of an invoice which
includes a full breakdown of contents, quantities of each item, unit value per
item & final invoice total that I can pass to the destination country to enable
delivery. 26 jul yyyy

Please send us your instructions on how you would like us to proceed with the
shipment(s) as soon as possible and by the deadline mentioned above.

If no instructions are provided within 10 working days of this message, your
shipment(s) may be returned to you or disposed of in accordance with the UPS’s
Tariff/Terms & Conditions of Carriage/Service and without further notice. Any
charges associated with returning or disposing of the shipment(s), including
transportation and any applicable duties, taxes and UPS fees, will be charged
to the shipper’s UPS account.

Note that it is not possible to re-route a shipment from one country to
another.

Should you have any questions about this/these shipment(s), please respond
directly to this email.

If you are unable to provide instructions for this/these shipment(s), please
forward this message to the relevant person.

Kind regards,

Patryk Prokop
ERN Export Administrator
UPS GBS
[ernexpbenelux@ups.com](mailto:ernexpbenelux@ups.com)

###

Response: {"Subject": "UPS  [E - MSC500] Tracking Number: 1Z44F4250433847207 Exception Notification", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Hi MadelonSnap ik hoor, maar moet het toch vragen!Ik zal een onderzoek starten bij de vervoerder en kom er snel op terug.

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Charlie, I'm sorry to hear that you are not happy with your order! I'd like to see what I can do for you to make it right.I have passed this onto our artwork complaints team to have further look into this and make a decision on how best to resolve this. Please note that we may need to collaborate with our Production and Artwork teams to investigate your complaint appropriately and we will do our best to resolve this with you as quickly as possible. Your patience and cooperation are appreciated.I look forward to hearing from you. In the meantime, have a lovely day!

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5904608.0"}


Prompt:
Hi there, I will be looking to order t-shirts, which I have done through helloprint for the last few years. I used to be able to upload my files and see a design preview of the actual shirt front and back - but I don't appear to be able to do that anymore?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Je vous en prie, n'hésitez à revenir vers nous par e-mail si besoin ! y a-t-il autre chose que je puisse faire pour vous avant de fermer notre chat ?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Goedemiddag Mikki, Dankjewel voor jouw bericht!Ik heb het adres nu voor je aangepast. Controleer dit uiteraard nog even alvorens jouw drukproef goed te keuren.Indien er nog iets fouts is dan zouden we dit nog kunnen aanpassen. Voor nu wens ik je nog een fijne dag toe en weekend!

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
 [planning@onbezorgd.nl](mailto:planning@onbezorgd.nl)

Je bestelling is ontvangen door ONB

Beste Art Concept Int BV,
Wij hebben je pakket ontvangen van .

Verwacht bezorgmoment

Op maandag 17 juli
Tussen 08:00 - 22:00 uur

Bezorgadres

Factorijweg 8
6541 DN Nijmegen

Afzender

Referentie

1230358148P1-4004603-5912422

Track & trace code

MXTT3CC03FC7DC1B1277

Naar track & trace

Ben je niet aanwezig?

Dan proberen wij je pakket af te geven bij de buren of je kunt ons via de
track & trace een plek doorgeven waar we je pakket mogen achterlaten.

Heb je nog vragen?

Telefoon: +31 88 022 32 55
E-mail: [info@onbbezorgdienst.nl](mailto:info@onbbezorgdienst.nl)

###

Response: {"Subject": "Je pakket is ontvangen door ONB!", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Hi,

Ja ik heb zelf een persoonlijk account op mijn naam.

Mvg

Louise Daelemans

Tel: +32 (0)3 860 30 75

Mail: [louise.daelemans@fiege.com](mailto:louise.daelemans@fiege.com)

From: Drukzo
Sent: maandag 10 juli 2023 13:16
To: Daelemans, Louise
Subject: Re: \[CF\] Bericht via het offerteformulier

*EXTERNAL SENDER - Be careful when opening attachments/links*

Beste Louise,

Was er bij ons al een account bekend? Dan kan ik daar de offerte op verwerken
voor je.

Vriendelijke groet,

Jordi Krauwel
Drukzo

Wist je dat je op drukzo.be  antwoord vindt op alle
veelgestelde vragen  en je
orderstatus kan bekijken  ?!

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Adam

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
ik stel vast dat de achterkant van de visitekaartjes aan de linkerkant verkeerd is afgesneden. waar kan ik het ontwerp dat ik nagezien heb terugvinden?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
J'aimerais savoir quand est ce que vos equipes reviseront mes fichiers ?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Proof", "SubDomain - Split": "Artwork - Approval", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I am but this customer is not happy at all

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
According to our carrier ups your order 3981613-5874722 has been picked up from our production facility.

You can follow your package by clicking on this 1Z44F4250421592077.

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Have a great rest of your day 🙂

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Effectivement nous avons bien reçu le double paiement, et nous avons lancé le remboursement de celui-ci.Vous recevrez le montant sur votre compte d'ici 4 à 5 jours ouvrés.Je reste à votre disposition pour toute autre question.Excellente journée à vous.

###

Response: {"Subject": "Service comptabilité", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Overpayment", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Amber,
Please could you advise @[hello@helloprint.co.uk](mailto:hello@helloprint.co.uk)
how you'd like to proceed.
Thanks

Kind Regards, Ben Winter Higher Education Student Experience & Brand
Development Lead Assistant Data Protection Officer SGS Higher Education &
University Centre A: University Centre WISE Campus | New Road | Stoke Gifford |
Bristol | BS34 8LP T: 01179312121 Ext: 5045
E: [ben.winter@sgscol.ac.uk](mailto:ben.winter@sgscol.ac.uk) | W: uni.sgscol.ac.uk
From: Helloprint Connect
Sent: Monday, July 10, 2023 10:33:11 AM
To: Ben Winter
Subject: Re: 3915175
CAUTION: This email originated from outside the organisation. Only click links
or open attachments when you can confirm the sender and know the content is
safe. If unsure, [contacthelpdesk@sgscol.ac.uk](mailto:contacthelpdesk@sgscol.ac.uk)

Hi Ben,
I hope all is well! I'm just following up on our last email.
Our production site have contacted us and said that if we fit it to the
hardware you will lose the writing slightly
The line down is where the problem is, Please see photos below!
Let me know if you are okay with this print!
Best regards,

Isabella
Helloprint

Previous-message-reference:

Previous-message-reference:
Helloprint Connect July 6, 15:08 GMT
Hi Ben,
Our production site have contacted us and said that if we fit it to the
hardware you will lose the writing slightly
The line down is where the problem is, Please see photos below!
Let me know if you are okay with this print!

###

Response: {"Subject": "Fwd: 3915175", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Email_Artwork", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Yilmaz

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
3990254-5888954

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Sehr geehrte Damen und Herren,

ich hatte bereits mit E-Mail vom 26.06.2023 darauf hingewiesen, dass ich
keinen Auftrag ausgelöst habe und die Zahlungsaufforderung daher als
gegenstandslos betrachte.

Mit freundlichen Grüßen

Im Auftrag

Lammel

\--

Mandy Lammel

Strategisches qualitatives Personalmanagement

Staatskanzlei und Ministerium für Kultur
des Landes Sachsen-Anhalt
Hegelstraße 42
39104 Magdeburg

Tel. : +49 391 567 6579
E-Mail: [Mandy.Lammel@stk.sachsen-anhalt.de](mailto:Mandy.Lammel@stk.sachsen-anhalt.de)

Internet: [www.stk.sachsen-anhalt.de](http://www.stk.sachsen-anhalt.de)

Sachsen-Anhalt
#moderndenken

From: [helloprint@s4dunning.com](mailto:helloprint@s4dunning.com) On Behalf Of
[hello@helloprint.de](mailto:hello@helloprint.de)
Sent: Friday, July 14, 2023 11:14 AM
To: LammelM
Cc: LammelM
Subject: \[EXTERN\] Erinnerung(Helloprint.de/1339029)

Mein konto

Hallo Mandy,

Dies ist eine freundliche Mahnung, dass die folgenden Rechnung(en) überfällig
sind. Wir haben Verständnis dafür, dass es zu Versäumnissen kommen kann, aber
wir bitten Sie, den ausstehenden Betrag schnellstmöglich zu begleichen.

Wenn Sie Fragen zu dieser/diesen Rechnung(en) haben, besuchen Sie bitte
unsere Website oder antworten Sie auf diese E-Mail.

Der zu zahlende Gesamtbetrag besteht ausschließlich aus überfälligen
Rechnungen.

Übersicht über abgelaufene Rechnungen:

OrderID

Rechnungs Nr.

Rechnungsdatum

Fälligkeitsdatum

Tagen fällig

Überfälliger Betrag

3975504

3551413

26.06.2023

10.07.2023

4

174,92 €

174,92 €

Kunden ID: 1339029

Betrag überfällig: 174,92 €

Jetzt bezahlen

Alternativ können Sie den Betrag auch auf unser Bankkonto überweisen.

Bank konto: Helloprint BV
IBAN: NL22ABNA0541713639
SWIFT/BIC: ABNANL2A

Bitte geben Sie Ihre Kundennummer und Rechnungsnummer als Referenz an.

Haben Sie schon bezahlt?

Wenn die Zahlung kürzlich erfolgt ist, danken wir Ihnen vielmals. In diesem
Falle ignorieren Sie bitte diese Mahnung.

Mit freundlichen Grüßen,
Team Helloprint

Dies ist eine automatisch generierte E-Mail. Bei Fragen zum Status Ihrer
Bestellung besuchen Sie bitte Ihr Konto

über den Link in dieser E-Mail. Für weitere Fragen besuchen Sie bitte die FAQ

auf unserer Website.

Powered by S4Dunning B.V.

###

Response: {"Subject": "RE: [EXTERN] Erinnerung(Helloprint.de/1339029)", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "Global_Email", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hiya...is the EA56 envelpe basically a DL? Does it have a window?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hoi Joyce! Ik heb zojuist een bestelling geplaatst, is deze akkoord gegeven en dus vóór 14:30u de deur uit?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Que tengas un feliz día.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
have a lovely day!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
bedoel je met losse stickers op een rol dan?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hi Id like to order 15,000 more of Job: 3998843 - 5903176 can you do a quote

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
oh tof, merci voor je snelle antwoord

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Sounds good. I haven't yet finalised the second file but will get it done by tomorrow

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Oui tout à fait, ces dates je les ai bien constatées sur le site.
Sauf que la commande 3998489-5902548 était initialement prévue pour une
livraison le 13/07/2023, et non pour le 17/07/2023. C'est à cause de l'erreur
500 sur votre site, que je n'ai pas pu mettre le fichier dans les temps et que
la livraison se retrouve donc retardée.
Bien cordialement,
Baudouin Laloux
Directeur ECYD Nord-Est Chef de projet Maison Regnum Christi 48 Grande
rue, 77730 Méry-sur-Marne
\+33 7 68 60 25 21 [baudouin.laloux@ecyd.fr](mailto:baudouin.laloux@ecyd.fr)

###

Response: {"Subject": "Re: Téléchargez votre fichier pour lancer l'impression de votre commande 3998489.", "Domain": "Upload & Proof", "SubDomain": "Proof", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
lastname: Hunnekens
phonenumber: +31475745620
email: [info@topgiving.nl](mailto:info@topgiving.nl)
id_country: 24
postcode: 6049 DA
housenum: 1
houseaddr: Kristalweg
city: Herten
product: Tafelkaart driehoek Groot (128 x 297 mm)
circulation: 300-400
extra: Watervast materiaal (gelamineerd o.i.d.)
date: 01-08-23
submitInquiry: 1

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Emailing Chronopost 02

Bonjour,

Votre enlèvement Chronopost n'a pu être réalisé.

Un chauffeur s'est présenté le 10/07/2023 à cette adresse :
ogma
4 Rue des Moulissards
21240
TALANT

L'enlèvement n'a pu être réalisé pour le motif suivant : Aucun colis à
remettre/colis non prêt
Pour commander un nouvel enlèvement, rendez-vous sur chronopost.fr

chronopost.fr

Hello,

Your Chronopost consignment was not collected.

A driver tried to collect your consignment on 2023/07/10 at the following
address:
ogma
4 Rue des Moulissards
21240
TALANT

Your consignment was not collected for the following reason: Parcel not given
To request a new collection slot, visit at chronopost.fr

chronopost.fr
?

chronopost.fr  | Suivez-nous sur Facebook et Twitter.

© Chronopost 2023, Tous droits réservés. Chronopost SAS au capital de 32 632
000 ? - 383 960 135 RCS Créteil.
Conformément à la réglementation applicable en matière de données à caractère
personnel, vous disposez d'un droit d'accès et de rectification et d'opposition
pour motifs légitimes de vos données à caractère personnel que vous pouvez
exercer par courrier à l'adresse suivante : Chronopost SAS - Contact
Informatique et Libertés - 3 BOULEVARD ROMAIN ROLLAND, à PARIS (75014) ou via
le formulaire sur
https://www.chronopost.fr/fr/exercice-des-droits-sur-les-donnees-personnelles

, en indiquant vos nom, prénom, adresse postale et en joignant une copie
recto-verso de votre pièce d'identité.

© Chronopost 2019, all rights reserved. Chronopost SAS with a capital of 32
632 000 ? - 383 960 135 RCS Créteil.
According to regulations relative to protection of personal data, you have a
right to access, modify, and oppose, for legitimate reasons, your personal
data. To exercise this rights , please write to Chronopost SAS - Contact
Informatique et Libertés - 3 BOULEVARD ROMAIN ROLLAND, in PARIS (75014) or via
the form onhttps://www.chronopost.fr/en/rights-personal-data
, indicating your name,
postal address and attaching a copy of your ID.

Cet e-mail est envoyé de façon automatique. Il n'est donc pas possible d'y
répondre en retour.
This e -mail is sent automatically. It is therefore not possible to answer
back.

###

Response: {"Subject": "Non réalisation de votre enlèvement Chronopost N°8586330430", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Hi there, I'm looking to get 10 rolls of stickers, each of different design for my Burger Restaurant

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
oké, op basis van het bestand dat ik dan meestuur?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
25juli

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
As in, 25 of each of each design? Or 25 in total?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
have a good one!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Refund", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hallo. Ik ben benieuwd of ikk van een beker ook een proefexemplaar kan bestellen

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Niets gekregen.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Nee de rest van de week op dieet 😉

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
To have one side glossy and another writable/uncoated, it would need to be ordered as a postcard to have this option

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Not sure why it's not a bigger refund

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Los dípticos

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
#3999472

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Oh yessss love you

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Beste Christof,Bedankt voor je mail waarin je aangeeft dat je de pennen uit bestelling 3983607 niet hebt ontvangen. Ik heb daarom een onderzoek bij PostNL gestart en ze zijn navraag aan het doen bij de bezorger om te kijken of we op die manier het pakket alsnog kunnen traceren. Als ik hier reactie op ontvang zal ik dit direct aan je terugkoppelen.Hopelijk heb ik je voldoende geïnformeerd, maar mocht je nog verdere vragen hebben dan hoor ik het graag. Voor nu wens ik je een hele fijne dag!

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": "5877946.0"}


Prompt:
dan wordt dat hem niet

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Graag gedaan!

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I have already sent in a complaint attached with photos

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Have a good day, thanks for your help

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
2991082

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I'll get this set up and will send a confirmation once it's done!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
``````````
#3998134 - 5901982
``````````

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
ff een dubbelcheck :)

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Mijn klant had de deur al om 9:00 uur open staan maar er is niks afgeleverd

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Unfortunately, due to the current volume of orders at this production site, we would not be able to send this out sooner than the current delivery date!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Bonjour,Merci pour votre message.Nous sommes navrés de constater cette erreur sur votre commande.Afin d'éviter cela, nous conseillons d'envoyer des fichiers avec fonds perdus mais sans traits de coupe.Ayant payé la vérification premium, l'erreur sur votre fichier aurait dû être détecté. Nous sommes navrés pour cette erreur.Nous avons donc lancé la réimpression. Voici la référence commande : 4005054. Vous pourrez la suivre sur votre espace client.Nous nous excusons pour la gêne occasionnée et restons à votre disposition.Bonne journée,

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5897405.0"}


Prompt:
https://www.drukzo.be/mokken-bedrukkenhttps://www.drukzo.be/mokken-met-foto

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Bonjour,Merci pour votre retour.Cependant, les textes à l'intérieur des rectangles ne pourront pas être imprimés. Ils seront trop petits.  La taille de la police devrait être d'au moins 7 pt et les lignes devraient être d'au moins 0,5pt.Je reste à votre disposition et vous souhaite une très belle journée.

###

Response: {"Subject": "Re: Action requise : Vérifiez votre BAT numérique pour la commande 4002127-5908423", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Artwork", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Ik ga in ieder geval de foto's door zetten voor je naar mijn collega's. Zodat het ook bij de productie locatie zelf gecontroleerd kan worden

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bij deze platen wordt inderdaad de verzending apart berekent. Dit omdat wij een extra goedkope prijs aanbieden voor de platen en de verzending niet doorberekenen in de prijs. Daarom worden de verzendkosten apart per plaat gerekend.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour,Merci pour votre message. Veuillez annuler la commande 4004207-5911764 car nous avons créé la commande 4004656-5912510 pour des verres translucides vert clair de 33 cl.Cordialement

###

Response: {"Subject": "LABEL URGENT CDE 4004207-5911764", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Italian_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hej,

Jag har en kund som vill att vi trycker en rund transparent etikett
med vit tryckfärg. Har ni något sånt?

###

Response: {"Subject": "[CF] product information", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Global_Email", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Order 623981

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hey Aziz, Ik heb de offerte aangepast en opnieuw verzonden onder hetzelfde offertenummer 4001487. Mochten er nog vragen zijn, hoor ik het graag.

###

Response: {"Subject": "Re: Je offerte 4001487 staat klaar!", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5907382.0"}


Prompt:
Enkel het frame dus.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Le colis peut etre neutre ( sans mentions Helloprint connect)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik heb bij jullie deze stickers besteld. Ik was in de veronderstelling dat omdat mijn bestelling ‘contourgesneden’ was, het logo wat ik aan zou leveren op een andere manier uitgesneden zou worden. Er zit nu namelijk een grote witte rand om het aangeleverde design heen..

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Im looking to get 2 separate designs printed onto 2 sheets of reboard (120cm x 55cm) but when I add two to my basket it doubles the postage to £54 which seems a little excessive

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
want op de proef van ons staat deze doorgaans niet

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
ah okay I see, would you prefer a reprint or refund?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Beste Quinten, bestelling #3996382 wordt mogelijks gelevers op zaterdag 15 juli, maar het gemeentehuis is gesloten op zaterdag.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi there,

I’ve checked with our Finance team and invoice 3513171 has been paid – are you
able to check this on you end as it’s still not showing as paid on my account.

Thanks,

Julia

Julia Young (she/her)
Campaigns Manager

Words for Life  provides children aged 0-13
years with activities and support to improve their language, literacy and
communication skills from home.Zone In
has a range of resources for young people aged 13-24 to help them feel more
confident reading, writing, speaking and listening.

Your support

allows the National Literacy Trust to equip those who need it most with the
literacy skills to succeed in life.

Registered charity: 1116260 / Company limited by guarantee: 5836486,
registered in England and Wales. Registered charity in Scotland: SC042944.
Registered address: National Literacy Trust, 68 South Lambeth Road, London SW8
1RL. Tel: 020 7587 1842.

From: [helloprint@s4dunning.com](mailto:helloprint@s4dunning.com) On Behalf Of
[hello@helloprint.co.uk](mailto:hello@helloprint.co.uk)
Sent: Wednesday, July 5, 2023 1:17 PM
To: Julia Young
Cc: Julia Young
Subject: Reminder(Helloprint.co.uk/776601)

My account

Hello Julia,

This is a friendly reminder that the following invoice(s) are overdue. We
understand that oversights happen but we would appreciate prompt payment of the
outstanding amount. We politely request that you make payment to us of the
overdue amount within the next5 days.

Your prompt attention to this matter would be greatly appreciated. If you
have any queries regarding this/these invoice(s), please visit our website or
respond on this email.

The total amount to be paid consists solely of overdue invoices.

Overview of expired invoices:

OrderID

Invoice no.

Invoice Date

Due Date

Days due

Overdue amount GBP

3933286

3513171

1 Jun 2023

1 Jul 2023

4

£140.39

3933285

3518117

5 Jun 2023

5 Jul 2023

0

£0.00

£140.39

Customer ID: 776601

Total overdue: €140.39

Pay now

Alternatively, you can transfer the amount to our bank account:

Bank account: 20015209
Sort code: 406252
BIC/SWIFT: FTSBGB2L
IBAN: GB96FTSB40625220015209

Please use your customer ID and invoice number(s) as the reference.

Have you already paid?

If payment has recently been made, please accept our thanks and ignore this
reminder.

Kind regards,
Team Helloprint

This is an automatically generated email. For questions regarding the status
of your order, please visit My account

via the link in this email. For other questions, please visit the FAQ

on our website.

Powered by S4Dunning B.V.

###

Response: {"Subject": "RE: Reminder(Helloprint.co.uk/776601)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Guten Tag,Danke für die Rückmeldung.Die Bestellung geht in Produktion sobald wir die Zahlung erhalten haben und die Produktionszeit beträgt 12 Werktage, das bedeutet sie wird voraussichtlich zwischen dem 01. & 04.08 bei euch eintreffen.Bei allen weiteren Fragen meldet euch gerne!

###

Response: {"Subject": "Re: Die Rechnung für die Bestellung 3969350 ist fertig", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Global_Email", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Messenger Input Field:

Wat vervelend dat het antwoord weer niet voldoende was! Kun je me wat extra informatie geven over wat je nog nodig hebt en ik niet heb vermeld?

:

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
The deadline for approval is then so yes, you should have the proof by then 🙂

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Come possiamo rimediare?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
4006497 - 5915593

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I'm really sory to hear this 😞

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Zie je kans om wat extra foto's te sturen met ook een meetlint ernaast?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
P.s. kan onder het naam ook de functie in een iets kleinere lettertype aangevuld worden?Onder Ozan Arslan moet dan komen: Projectleider

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
of het bestand goed was, daar zouden we een mail over krijgen

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,

Le montant différentiel vient d’être réglé.

Serait-il possible d’avoir une facture pour ce montant svp ?

Également merci de noter que le contact de facturation est bien mon adresse,
merci d’effacer celle de TEXIER [Dianediane.texier@littlebigconnection.com](mailto:Dianediane.texier@littlebigconnection.com)
qui ne fait plus partie de
l’entreprise.

Alexia Simete

Senior Brand & Communication Manager

\+33 6 79 96 23 41

[www.littlebigconnection.com](http://www.littlebigconnection.com)

De : [helloprint@s4dunning.com](mailto:helloprint@s4dunning.com) De la part de
[bonjour@helloprint.fr](mailto:bonjour@helloprint.fr)
Envoyé : mardi 11 juillet 2023 12:13
À : TEXIER Diane (Archived Forward)
Cc : SIMETE Alexia
Objet : Rappel urgent(Helloprint.fr/1255229)

Mon compte

Bonjour Alexia,

Nous avons remarqué que l’une ou plusieurs de vos factures, malgré nos
rappels, restent impayées. Le délai de paiement de ces factures est maintenant
dépassé depuis un moment. Nous vous invitons donc à effectuer le paiement des
montants impayés dans un délai de3 jours ouvrés.

Si le montant dû n’est pas payé dans les délais mentionnés, des frais de
recouvrement d’un montant de40,00 € seront à régler.

Récapitulatif des factures impayées:

OrderID

Numéro de facture

Date de facture

Date d'échéance

Jours expirés

Montant échu

3953091

3537401

15 juin 2023

29 juin 2023

12

275,99 €

3905740

C212976

6 juil. 2023

6 juil. 2023

5

(176,38 €)

99,61 €

Numéro client: 1255229

Montant total dû: 99,61 €

Payer maintenant

Si vous préférez régler par virement bancaire, vous pouvez également tranférer
le montant dû sur le compte suivant:

Nom du bénéficiaire: Helloprint BV
IBAN: FR7630788001000877215000146
BIC: NSMBFRPP

Veuillez utiliser votre numéro de client ainsi que votre numéro de facture
comme référence.

Avez-vous déjà payé?

Nous n’avons peut être pas encore reçu votre paiement. Dans ce cas là, nous
vous invitons à nous contacter et à nous communiquer une preuve de paiement.

Nous avons l’espoir que vous réglerez les montants dus avant que les frais de
recouvrement ne vous soient demandés.

Très cordialement,
L'équipe Helloprint

Ceci est un message généré automatiquement. Pour toute question concernant le
statut de votre commande, veuillez accéder à Mon compte

via le lien de cet email. Pour toute autre question, veuillez accéder à notre
FAQ

sur notre site.

Powered by S4Dunning B.V.

###

Response: {"Subject": "RE: Rappel urgent(Helloprint.fr/1255229)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment status", "Queue name": "French_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
But you have send me a A2 sign for a kit car club

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ive placed an order but the payment is taking a long time to process

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Great! I'll get it accepted and sent to production for you now :)

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Socials", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
déjame que lo busque

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hey Ramona

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
oui. Rapidement. Cela fait déjà plusieurs jours que ma commande est en attente... Merci...Les délais de livraison ne vont plus correspondre, et nous recevrons les t-shirts après notre évènement...

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Guten Tag, vielen Dank für Ihre Nachricht,Ich sehe Ihre neue Datei hier drin. Ich gehe davon aus, dass Sie in kürzester Zeit einen neuen Prozess erhalten werden.Ich hoffe, dies hat Ihnen genügend Informationen gegeben. Wenn Sie noch weitere Fragen haben, würden wir uns freuen, sie zu hören!Ich wünsche Ihnen einen schönen Tag

###

Response: {"Subject": "[CF] feedback", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Global_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik heb de Dames versies in rood gezet .

###

Response: {"Subject": "Opdracht 144699 (Heren of dames???) Let op: ieder shirt een andere naam | 5869917", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Sous ce numero j'ai une commande de stickers et deux commandes de drapeaux, vous souhaitez repeter les 3 ?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Right bottom either one of the sides

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Socials", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Name: Paul Jeurissen

Klant bericht: Verpakking: 30.000 placemats zijn lós op een pallet
geleverd, in plaats van in dozen. De klant,een horecazaak,kan het op
deze manier niet fatsoenlijk bewaren of inruimen.Ze hebben nu een
pallet met 30.000 losse placemats.Er zullen zo veel placemats verloren
gaan. Klant wenst een ophaling van de pallet, en wil de placemats in
dozen geleverd krijgen. Deze optie staat niet tussen "Kies je
verwachte Oplossing". Ik heb daarom voor de orm "ik heb het drukwerk
niet meer nodig..."geselcteerd. Klant wenst dus echter een
herlevering, in dozen.

Order id: 3993391

Id order detail: 5894001

Date:

extract_package:

requested_solution: Ik heb het drukwerk niet meer nodig en wil graag
mijn geld terug

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5894001.0"}


Prompt:
jaa het is erg jammer dat het zo gelopen is. De bezorger heeft niet gedaan wat die moest doen... erg kwalijk.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
https://www.yoursurprise.nl/accessoires/tassen-koffers/canvas-tassen/tote-bag?artikelcode=36159

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Lowest Price Guarantee", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
https://www.helloprint.fr/flyers-a6-135g-135ggloss-bothsides-4000-days6#turnaround

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
flags

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hola Deysi,
No recibí el mensaje que enviaste a Martín. Puedes enviarlo de nuevo?
Gracias! Saludos Carole

###

Response: {"Subject": "Fwd: Acción requerida: Revisa tu prueba digital para el pedido 3979014-5870336", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "Spanish_Artwork", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
just add it to the chichester build part?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Grazie mille

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Italian_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
That probably makes zero sense. I know what I'm trying to say, haha

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
was uploaded correctly but downloaded proof could be either way

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goedemorgen Freya, Bedankt voor je mail en wat vervelend dat het zo is afgewerkt. Mijn excuses hiervoor en ik zou even willen uitzoeken waar dit fout gegaan is. Je hebt in totaal 30 borden besteld, is dit bij alle 30 borden het geval of zijn er ook enkele die je nog wel kan gebruiken? Zou je eventueel nog een foto kunnen sturen van het verzendlabel?Ik hoor het graag van je en wens je een prettige dag.

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5898458.0"}


Prompt:
Beste R.,

Onderstaande bestelling heb ik voor je geannuleerd.

Hij staat nog wel in je historie en met deze link

kan je de annulering ongedaan maken.

Besteldatum: 11/07/2023
Status: Geannuleerd
Betaling: betaling achteraf (gratis)

Betreft Aantal Totaal

Notities:

Afleveradres :
BenT Accountants en Belastingadviseurs B
T.a.v. Thur Begheyn
Groenstraat
2
5642 CB Eindhoven Factuuradres :
Helloprint
T.a.v. Jordi Krauwel
Schiedamsevest 89
3012 BG Rotterdam

Vriendelijke groet,

Ashley

Steunkleuren.nl

Achterweg 16
4181AE Waardenburg
085-0651023

###

Response: {"Subject": "Je bestelling is geannuleerd", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Bonjour, Veuillez trouver ci-joint les photos demandés. En vous souhaitant
bonne réception. Bien cordialement. Élise

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": "5890502.0"}


Prompt:
Goede middag, ik had net 2 ontwerpen gestuurd en dat was niet mogelijk kreeg ik terug.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ik ga hier voor je uitzoeken wat er gebeurd is

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
De bestelling wordt 14 uiterlijk 15 juli bij je verwacht. Het is inderdaad een beetje verwarrend dat de status al op klaar voor verzending staat. Het label wordt bij deze productie locatie meteen uitgeprint zodra zij de bestelling ontvangen en beginnen te drukken. De status in ons systeem veranderd automatisch zodra het verzendlabel aangemaakt wordt.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
lastname: Tichelaar
phonenumber: 0683583335
email: [kevintichelaar2003@gmail.com](mailto:kevintichelaar2003@gmail.com)
id_country: 24
postcode: 6741GA
housenum: 6
houseaddr: Broekdijk
city: Lunteren
product: Boekje
circulation: 1000
extra: Formaat: A5

Papier: Omslag 250 grams gesatineerd Papier: binnenwerk 135 grams
gesatineerd Printing: tweezijdig full-color Afwerking: geniet
gebrocheerd Quantity: 1.000 exemplaren date: 15-07-23 submitInquiry: 1

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
nee, dank, gaat goedkomen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
o un supporto?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I can give you 10% off a new order to make up for the disappointment :))

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Beste Hans,bedankt voor je vraag.Ik zou graag willen weten wat het formaat van de kaarten moet worden en het gramgewicht van het paper voor de kaarten.Dat zou ik graag willen weten om het formaat van de doos te kunnen bepalen, he gaat dan metname om de hoogte te kunnen bepalen vn het doosje.Ik denk namelijk dat de hoogte van het doosje van 40 mm te hoog is.Het zou een vreemd gezicht zijn als het doosje met de kaartenset voor de helft gevulld is.- formaat kaarten?- aantal kaarten per set?- papier gramgewicht?- gaat het hier om een kaartspel, of kan je mij aangven wat het doel is van d kaartenset?- in welke oplage zou je deze willen bestellen?Graag je reactie

###

Response: {"Subject": "vraag", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Je mag mij het ontwerp even geven

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Appreciate your help 😁 When can I expect the refund to be processed?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
God eftermiddag, Tack för ditt meddelande,Tyvärr har vi för närvarande ingen mall för detta. Men det är också bara en dubbelsidig duk på 294 x 132 mm exklusive en 3 mm bleed, så 297 x 135 mm.Skulle vi ändå kunna hjälpa dig i framtiden får du gärna höra av dig till oss.Ha en trevlig dag

###

Response: {"Subject": "[CF] artwork", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Global_Artwork", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
hello print connect hello

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi! Mijn ontwerp is in een rondje, maar geeft teveel witruimte rondom. Ik zou dit graag willen inzoomen, weet niet hoe.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
qu'il n'y ait pas de contour blanc lorsque je le décolle

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Bedankt ! Ik wens je nog een fijne dag!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
Vinyl sticker dat ik inderdaad zelf ook aan.....

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Gaat dat zo lukken?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
en fait, la livraison doit se faire dans une administration, la livraison est prévue lundi ou mardi, l'administration sera ouverte ces jours là mais uniquement aux heures, lundi de 8h à 12h et de 13h à 16h, le mardi de 13h à 19h est-ce possible de communiquer ces heures au transporteur ?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
bonjour, j'ai configuré le format d'un catalogue. Quellles sont les démarches par la suite.

payer, et je fais la mise en page par la suite?

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
ik ga het even nachecken voor de zekerheid

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Guten Tag,

für eine angebliche Bestellung mit der Nummer 3975504 habe ich eine
Mahnung erhalten. Ich hatte bereits mit E-Mail vom 26.06.2023
mitgeteilt, dass ich diese Zahlungsaufforderung als gegenstandslos
betrachte, weil ich keinen Auftrag ausgelöst habe. Diese "Bestellung"
ist zwar im Kundenkonto hinterlegt, ich habe diese jedoch definitiv
nicht ausgelöst. Ich bitte um Klärung hierzu.

###

Response: {"Subject": "[CF] other", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Global_Email", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
#3987628This is now my third conversation about this flag. Please can you urgently confirm when I will receive delivery? I need a definate answer and not being fobbed off please.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Het is prima! bedankt!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hello, Seeking top-notch AI talent for your startup? Discover your next AI whiz
on RemoteAi.io, a platform connecting you with global AI experts. 🔍💡 Why
RemoteAi.io?
\* World-class AI Talent 🚀
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vision into reality. Join RemoteAi.io today to find your perfect team member. 👉
Sign up now
Best regards, Alex Morgan CEO, RemoteAi.io
PS: If you have any questions, don't hesitate to contact us at
[contact@remoteai.io](mailto:contact@remoteai.io) . We're here to help 24/7! 💌

###

Response: {"Subject": "💼 Find Top AI Talent and Skyrocket Your Startup with RemoteAi.io 🌐", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Spam", "Queue name": "French_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
ok ik ga het proberen

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
attendez je vosu envoie

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Mijn verpakking is LD PE. En is dus heel goed recycleerbaar.

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
lastname: dewulf
phonenumber: 0495198669
email: [hannah.dewulf@ekonomika.be](mailto:hannah.dewulf@ekonomika.be)
id_country: 24
postcode: 3000
housenum: 2
houseaddr: dekenstraat
city: Leuven
product: Waterfles RVS dop
circulation: 1500
extra: - blauw

1 kleur tampondruk date: 30-08-23 submitInquiry: 1

\--

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Echter hebben wij wel een bestand nodig met de juiste afmetingen

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Directement par CB

Cordialement

\--

###

Response: {"Subject": "Re: Rappel urgent(connect.helloprint.fr/1219281)", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Payment reminder", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Barbara

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hey Cees, Bedankt voor je mail en ik kan begrijpen dat dit zeer frustrerend is. Ik zie dat je order terug wordt gestuurd naar ons. Mijn excuses hiervoor. Mogen we deze opnieuw naar je opsturen? Hoor het graag van je en wens je een prettige dag.

###

Response: {"Subject": "Re: Je bestelling 3986803-5883286 is onderweg", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5883286.0"}


Prompt:
Hoi Jorien

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ya está pagado

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
bonjour, j'ai envoyé une commande mais je ne sais pas si j'ai fait correctement l'aplatissement des transparences sur mon visuel

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Ron ,Dank je voor je aanvraag , ik ga ermee aan de slag en laat het snel weten.

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dan moet ik de order even omzetten namelijk

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Order - Speed up request", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Dit is de tracking van jouw pakket van bestelling 3996560. Deze zou vandaag geleverd moeten zijn.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Betaal achteraf met factuur

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Kan je de link sturen/

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Een latte is inderdaad standaard 350 ml

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
In this case, we can definitely offer you a reprint of these if you'd still like to receive them 🙂

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
I understand this is a lot to ask, but providing me with the following information will be the fastest way to resolve the issue as well as prevent it from happening again:

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
this is your design with our template

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hello. I would like to place a re-order for #3768911 - 5522177

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Have you got an order number and I can check that for you?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Dag! ik had net een offerte opgevraagd voor 4 sets stickers

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
quale opzione scelgo?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Emilie,

Nee, eigenlijk niet! Het gaat om de X-Long, ik heb hier nergens op akkoord
gedrukt, want het uploaden lukte niet. Kan je de drukproef laten zien?

Met vriendelijke groet,
Jessica Veerkamp

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Voorwaarden

Van: Helloprint Connect
Verzonden: woensdag 12 juli 2023 13:49
Aan: Jessica Veerkamp
Onderwerp: Re: #4002486 - 5908975

Hey Jessica,

Ik zie dat het inmiddels toch is gelukt :)

Indien er toch nog een aanpassing is hoor ik het graag!

Emilie

Ordermanager

E

W

T

[connect@helloprint.nl](mailto:connect@helloprint.nl)

connect.helloprint.nl

\+31 (0)88 088 8683

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###

Response: {"Subject": "#4002486 - 5908975", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Statut de ma commande

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
hallo ik heb mail gekregen dat de drukpers wordt gestart na betaling maar ik kan geen afdruk voorbeeld zien in de mail

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Hey Yens,Wij bieden die exacte specificaties niet aan, namelijk 3D folie en 350gr soft touch.Wat ik wel voor je kan doen is een offerte opvragen bij ons offerte team voor deze exacte specificaties maar dan aan een lagere prijs.Dit kan echter even duren.Hoor graag of dit akkoord is? :)

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik zie dat het weer retour komt naar jullie. Dit heb ik vanmorgen nog niet zien staan

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hello,
Please can you send me a copy of the proof as I can’t seem to see the draft
version?
Thank you
Frazia
On 13 Jul 2023, at 14:29, Helloprint wrote:

 Action required: Check your digital proof for order 4004896-5912905

My account

Hi Frazia,

There is a digital print proof ready for you to check!

We are very eager to get started, but of course we will not do this without
your approval. Check your digital proof now to make sure you receive your order
on time.

Below are the findings from our artwork experts:

Low quality images We noticed that some of the images in your design are of
low quality and may appear blurry/pixelated when printed. If you want to avoid
this, please upload a new file with better quality (300 DPI or 150 DPI for
large products).

Page count incorrect The number of pages in your file doesn’t match the number
of pages of the order. Therefore, we’ve added blank pages to your file as shown
in the proof. If you are not happy with this, please upload a new file with the
correct number of pages.

Check and approve your digital proof before:
Thursday July 13, 5:00 pm

Check now

Without your approval before the specified time, we can not start producing,
and we can not reach the expected delivery date of Thursday july 20 (latest
Friday july 21) .

Overview of your order #4004896-5912905:

Stapled Booklets

Size:
Pages (incl. covers):
Material Appearance:
Paper type:
Cover:
Extra finish over the cover:
Print run:

£ 50.99

A5
12
Matte
170 gsm Silk MC
Cover is the same as the inner pages
No Finishing
75

Do you have any questions or comments?

Check out our contact page

. if that doesn’t answer your query you can get in touch with us bychatting

from 8am til 6pm on weekdays. We will reply to you within a minute!

Nicole - Customer service

What do you think about this email?

It was clear to me!

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It was very unclear

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Response: {"Subject": "Re: Action required: Check your digital proof for order 4004896-5912905", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "English_Email_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5912905.0"}


Prompt:
the quantity may be 10,000 but it would be at least 5000

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Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Houde jullie ook rekening met de kleuren aub? ik heb in het verleden hierbij al bestellingen gekregen waarbij de kleuren fout waren gedrukt (weliswaar was dit niet bij jullie) ;)

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Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ja precies, maar dan zit er een behoorlijk prijsverschil met verzendkosten omdat ik het dit weekend nodog ben

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Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}