Prompt:
Hi Milo,zo te zien is de contourlijn van de stans in de full colour bedrukking meegenomen.Ik zal het even laten controleren voordat ik het opnieuw laat afdrukken.Wil je de geleverde bewaren, deze moeten waarschijnlijk terug gestuurd worden naar de productie.ik kom hier asap op terug.

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "DTP - Complaint", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5836129.0"}


Prompt:
kan ik het nog aanpassen svp

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ik raad je aan om dit dan even aan te vragen via ons offerte formulier https://www.drukzo.be/contactformulier?type=inquiry

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik stuur je een offerte op voor deze bestelling met dezelfde bestanden.Deze ontvang je rond 11u, is dit ok?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Mon mail est-il parvenu ?
Garanti sans virus. https://www.avast.com/antivirus

###

Response: {"Subject": "Re: Xavier", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
top die loopt nu en ik krijg een factuur of eerst nog even betalen?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Of course. We'll have to put it through under a new order number but I will email you with the details of this and confirmation of the refund as well!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Wat raar dat je de order niet kan zien: deze is wel al in behandeling.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Proof request", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
je ne veux pas le blanc

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Rose,
Thoses orders will be shipped tomorrow, UPS came too early today …
5849899 5882425
Thanks
maxime

###

Response: {"Subject": "UPS", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Delayed order", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
INTERNAL NOTE: high value quote Yesterday, this customer requested this quote,
within our top 10% quotes.Please note the quote and a follow up email (1minute
ago) has already been sent to the customer!!

Product: Brochure agrafée
Price: 446,39 €
Details: FormatA6Pages (couverture incl.)36AspectMatPapier135 g couché
matCouverture250 gsm silkFinition supplémentaire sur la couvertureSans
finitionQuantité1.000Livraison7 jours ouvrés
Phone Number: 0607357356

Email address: [aufildesarts.x@neuf.fr](mailto:aufildesarts.x@neuf.fr)
Customer id: 658270
Group level: Not PRO
Group type: Not PRO
Store: helloprint.fr

============================

ROUTING NOTE: helloprint.fr

============================

Automated email content:

Bonjour association,

Avez-vous bien reçu le devis de Brochure agrafée dont vous aviez fait la
demande ? Si vous avez besoin d’aide ou de conseils, contactez-nous, mon équipe
et moi-même serions heureux de vous accompagner dans votre choix.

Vous pouvez consulter votre devis ou passer commande en cliquant juste ici

.

Je vous souhaite une excellente journée,

Cordialement,

Remi
Helloprint

###

Response: {"Subject": "INTERNAL NOTE: high value quote", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Heb je voor mij het huidige factuur nummer en het factuur nummer waar het wel op vermeld staat

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - VAT queries", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Vale, lo reviso 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ik zie dat deze iets goedkoper zijn zelfs 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Laura, On the order 4003700 there weren't added shipping costs so no worries about that.If anyway you want to have them in the same order please send us the specs for the new flyers, Thank you!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Net gemaakt voor Mineralistic

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Website - Canva", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hello,May we know the order number for this so we could check? Please note that our Vinyl sticker cannot be pasted on any surface. Vinyl Stickers are only suitable for flat surfaces such as glass, aluminium, and any type of organic polymers such as polyethylene.Hopefully that clarifies everything but if you have any further questions, don't hesitate to ask.

###

Response: {"Subject": "[CF] product information", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Email_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Ok thank you. It looks like all the artwork has copied over to 1 of the order lines

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Het ontwerp kun je aanleveren zoals je dit zelf graag zou willen hebben

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
\*\* Message Helloprint \*\*

Adresse email: [cecile.alaux@hotmail.fr](mailto:cecile.alaux@hotmail.fr)

Nom: Cecile Alaux

Message: Impression: Problème j'ai commandé finition brillant pour
tout les fichiers j'ai reçu du mat et l'emballage était abîmé et
donc les prints aussi à l'intérieur. J'ai tout le temps le même
problème qui se répète inlassablement vous avez un problème sur
votre chaîne de production. Merci de ne pas me mettre sur la même
chaîne de production que la dernière fois à chaque fois c'est
l'enfer j'en ai marre de devoir faire régulièrement des
réclamations.

Commande N°: 3959782

Détails de Commande N°:

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE SOUHAITE UNE RÉIMPRESSION

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
No problem! Have a great rest of your day

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour Antoine,
J’espère que vous allez bien.
J’ai une question au sujet de vos possibilités d’intégration. Est-ce que
vous êtes compatible à Shopify ? Et si oui est-ce le même fonctionnement
qu’avec le plugin Wordpress ?
Je vous remercie par avance.
Très bonne journée,
Bien à vous,

###

Response: {"Subject": "Intégration Shopify", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Other - API", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Is there any way you could credit my account

the 10% code KFW0ANWH on order Order number: 4005461 - 5913858

###

Response: {"Subject": "[CF] payment / invoice", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5913858.0"}


Prompt:
oke super ! ik controleer

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Now it has gone through our digital checker which doesn't always pick up on everything

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
would you like a reprint ?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Socials", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Precies, deze middag zal dat zijn!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Charlie, I appreciate your patience thus far. After assessment by the relevant teams, they have determined that there was an issue during production that has caused this issue. Our graphic design team has adjusted the file to try eliminate chance of this recurring. I see you requested a full refund in your initial contact however we would be happy to reprint this if you could accept a reprint. Please let me know how you wish to proceed. I look forward to hearing from you. Please let me know if there is anything else I can do for you. Have a lovely day!

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5904608.0"}


Prompt:
par contre il y aura le blanc ?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,Nous avons traité une réimpression sur notre délai d'exécution le plus rapide pour vous ! Voici votre nouvelle commande #4007902-5917859.Votre commande est maintenant en vérification manuelle avec notre équipe d'illustrations. Ils enverront une épreuve numérique pour votre approbation une fois qu'ils auront terminé la vérification des illustrations. Veuillez vérifier votre boîte de réception, les spams et les courriers indésirables pour cela. Une fois que vous aurez approuvé l'illustration, elle passera automatiquement en production.je vous souhaite une belle journée.Cordialement.

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": "5892943.0"}


Prompt:
Ik heb net een reclamatie ingediend ivm bestelling 3988647. Kan dit zo snel mogelijk verwerkt worden want klant is op het doek aan het wachten.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik wil ook raambelettering bestellen. Dat bestand is 143 MB. Ik veronderstel dat dit zeker niet zal lukken dan.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour,Je vois que nous avons reçu votre paiement pour cette commande. et Il n'est pas possible de facturer sans TVA car Helloprint est une entreprise en ligne. Nous avons des bureaux locaux pour chacun des pays dans lesquels nous travaillons.En cas de besoin, nous sommes disponibles par chat et téléphone pour vous guider. Vous pouvez nous joindre au 01 84 88 50 55 depuis la France 02 808 35 80 depuis la Belgique et par chat via notre site web. Du lundi au vendredi : de 9h à 17h

###

Response: {"Subject": "Re: Commande 4007406 en attente, votre paiement n'est pas arrivé", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik ben echt verder aan het zoeken, maar ik kom bij 1 shady apparaatje uit en niet bij de echte nette apparaten

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Aantal 60 stuks + 35 stuks niet geperforeerd in wire-O

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Aidan, how can I help?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Thank you so much.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Oké ik begrijp het verschil!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Zou je het bestand kunnen exporteren naar een PDF bestand?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
alvast bedankt

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik heb je een offerte gestuurd met nummer #4000560

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
si yo se que estan ahi

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
me lo podrías confirmar por favor?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
I'm waiting on orders: 5893347 and 3984881

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Sorry that might help! Order number 4003561

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Socials", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Het bedrag kun je binnen ca. 5 werkdagen terug op de rekening verwachten

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Overpayment", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
``````````
#3972901 - 5860373 deze moeten 2 aantallen zijn
``````````

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
HI tanya, sorry marlenne had to step away but ill have a look into this now for you 😊

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
11.30 met een max. uitloop tot het goedkeuren van jouw bestand tot 12.00u

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Oke en daar ook goedkeuren?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Het ordernummer is #3998879 ik heb het meteen op rekening gezet voor je

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hoi Wendy

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour ,Nous vous remercions pour votre demande.Malheureusement, nous avons récemment mis hors ligne notre service sur mesure et nous nous concentrons actuellement sur l'amélioration de la qualité et du service des produits existants que nous avons en ligne. Nous ne savons pas encore quand nous pourrons proposer de nouvelles commandes personnalisées, mais j'espère que ce ne sera pas dans un avenir lointain.Nous nous excusons pour les désagréments causés. S'il vous plaît laissez-nous savoir s'il y a autre chose que nous pouvons vous aider!

###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "French_Email_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Rafael is on paternity leave now

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Geweldig, dankjewel!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Wauter,Volgens mij kan je wel gewoon 500 ex aanklikken zie link .En je hebt helemaal gelijk dat deze prisj niet kan kloppen want is duurder dan 2 x 250 ex , ik laat hier naar kijken .https://connect.helloprint.be/presentatiemappen-a3foldedtoa5-1mmrugdikte-300gsilk-binnenbuitenzijde-ml11-geenafwerking-500-7dagen#leveringJammer dat de order niet doorgaat

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Kunnen jullie het aflever dadres aanpassen van #4002538

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
No, non vedo nessun problema nei colori del suo file, l'alterazione sarà appena appena percettibile

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik zou graag een bestelling willen herhalen, maar mogelijk is deze te oud om te herhalen. Zouden jullie mij kunnen helpen?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Votre commande 2823302 a bien été annulé et le remboursement a été lancé.Vous recevrez le montant sur votre compte d'ici 4 à 5 jours ouvrés.Je reste à votre disposition pour toute autre question.Excellente journée à vous.

###

Response: {"Subject": "Réclamation", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "French_Urgent", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
nee zoek alleen die ene nog maar komt later wel

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi Brian, Dankjewel voor jouw bericht!Ik begrijp dat het vervelend is. Voor dringende zaken adviseren we je om contact via de live kanalen op te nemen. Het kan altijd even duren voordat we bij jouw mail komen namelijk. Op dit moment kunnen wij het adres niet aanpassen aangezien jouw pakket al onderweg is met een koerier. Indien het niet lukt om het pakket vandaag te leveren, kunnen we PostNL benaderen. Ik wil je dan ook adviseren om de tracking in de gaten te houden en ons te benaderen indien de bestelling niet geleverd is vandaag. De bestelling is uiteraard wel ingezet geweest met een afleveradres:The New ArenaBrian VaneeckeArdooisesteenweg 50 bus 3508800 RoeselareBelgiumIk hoop je hiermee voldoende te hebben geïnformeerd, mocht je nog vragen hebben dan hoor ik het graag!Voor nu wens ik je nog een fijne dag toe.

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemorgen. Verkopen jullie ook pennen met rondom druk?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Message from customer: Hello. I have concern with clients file. It's
in 2 colors but SKU is 1 PMS. Please tell them to submit the correct
file. Thank you

###

Response: {"Subject": "[CF] #3999733-5904578 -- ARTWORK ISSUE - Please contact customer!", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "English_Email_Artwork", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": "5904578.0"}


Prompt:
Commande en suspens pour le moment, projet différé. Merci Cordialement

Sans virus. [www.avast.com](http://www.avast.com)

###

Response: {"Subject": "[CF] product information", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
lastname: Korenromp
phonenumber: 0627316388
email: [info@imprimedia.nl](mailto:info@imprimedia.nl)
id_country: 24
postcode: 8102 TA
housenum: 11
houseaddr: Achterkampweg
city: Raalte
product: Bootvlag
circulation: 2000
extra: Formaat 40x30cm (driehoek vorm)

Links afgewerkt (rechts waaiend) Bedrukking in 1 kleur (magenta) of
full color

Wat is de levertijd? (Leverdatum is nog onbekend.) Mocht de offerte
akkoord zijn, is het dan mogelijk om 1 voorbeeldexemplaar te
ontvangen? Mag onbedrukt zijn of met iets anders erop gedrukt. date:
31-08-23 submitInquiry: 1

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
die zou me een mail sturen waar ik mijn bestelling zou kunnen ophalen

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour

On ne peut pas régler par CB car il y a un dysfonctionnement. Le RIB
que vous envoyez pour paiement ne correspond pas à celui que l'on
trouve sur nos factures. Merci de nous confirmer qu'il n'y a aucun
problème avec ce RIB - ADYEN NV Merci

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] payment / invoice", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "French_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
maar ik vertrek morgen op reis

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
It's all four of them, correct?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Socials", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Deze is perfect in orde!

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik hoor van mijn collega dat het formaat niet klopt en dat je betere Xlong of US kan bestellen.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi I had Sarah re-order for me but the delivery and invoice address is wrong for some reason, can you please help me update it? It should be the new trustland one (postcode CH62 3NY)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ai dat is wel vrij belachelijk...

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Shipping Costs", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Wat was je vraag?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Klant bericht: Hello. Some of the images in your design are of
insufficient quality and will appear very blurry/pixelated when
printed. Please, upload a new file with better quality (300 DPI or 150
DPI for large products).

###

Response: {"Subject": "[CF] #3999731-5904576 -- ARTWORK ISSUE - Please contact customer!", "Domain": "Produce & Deliver", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "Dixa - Double", "Queue name": "Dutch_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5904576.0"}


Prompt:
Beste John,

Dank voor je snelle reactie, ik zie het wel verschijnen!

Met vriendelijke groet,

Leon Raaijmakers

[leon@offacility.nl](mailto:leon@offacility.nl)

Emopad 35‑B

5663 PA Geldrop

\+31 (0)40 843 6575

[www.offacility.nl](http://www.offacility.nl)

Van: Helloprint Connect
Verzonden: donderdag 13 juli 2023 09:59
Aan: Leon Raaijmakers
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

Goedemorgen Leon,

Dank je voor je aanvraag , ik ga ermee aan de slag en ga er alles aan doen om
het vandaag allemaal te laten weten.

John Wijnen

Ordermanager

E

W

T

[connect@helloprint.nl](mailto:connect@helloprint.nl)

connect.helloprint.nl

\+31 (0)88 088 8683

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi,
Do you produce the above, and if so what would these two sizes be price wise?
Also do you have the facility to print, hatch and dispatch for clients?
Kindest R.
Jeff Jacks.

Sent from my iPhone

###

Response: {"Subject": "Giclee prints / A2 A3", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "English_Email_General", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
oui je souhaite tout de meme la réimpression

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,

Nous souhaiterions passer la même commande que la commande n°
#2782982 réalisée auparavant chez vous mais en remplaçant le
fichier. Pouvez vous revenir vers nous pour les modalités SVP ? Dans
l'attente de votre retour dans les meilleurs délais, nous restons à
votre disposition. Cordialement,

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] I would like to order", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "French_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Grazie mille!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "Italian_Connect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Nous sommes navrés de ne pas vous savoir satisfait par la qualité de votre commande.Pourriez-vous nous expliquer plus en détail le défaut en question?Merci également de joindre 1 ou 2 photos illustrant le souci dont une avec une quinzaine d'exemplaires si possible.Nous souhaiterions vous aider et trouver une solution face à cela.Merci d'avance,Je reste à votre disposition et vous souhaite une bonne journée !

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ja heel erg bedankt voor je tijd en moeite om het op te lossen!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Joanna,I hope you are well.I made the base of the banner for you, but I had some further questions about your design. -The background colour is a lighter blue on your example, but it's not in any of your colour examples, so I just made it according to the blue on your colour sheet. -I'm not sure if you want Rental service to be together, in one category, or separate. I separated them, as that's how they are on your example. Take a look at the attached file. Let me know what changes you want. -I'm not sure what font you used so I found a similar one. If you want any other, tell me the name, please.I hope this helps, but if you have any questions or requests, please don’t hesitate to reach out to us, and we will get back to you as soon as possible. If you need an urgent reply, please give us a call or go on our live chats. Have a lovely rest of your day.

###

Response: {"Subject": "[CF] other", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Als je mij zegt welk bestand wel juist is kan het je doorgeven. De nummers in het bestand zijn de ordernummers achter de streep

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
7763438150

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik zie dat ik een fout heb gemaakt met een bestelling.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi there I spoke to someone earlier today as the order I placed went through in the wrong size. She said she would cancel it for me and reorder in the right size. I can see its been cancelled but can't see its been reordered

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
hi Ava, are you still there?

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
That’s fine I can cut that hole myself, also the image is really pixelated I had a table plan printed with the same file elsewhere and this hasn’t come back pixelated is it because it’s been scaled up your end?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Sounds good! Look forward to hearing back from you 🙂

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemiddag Magalie, Bedankt voor je mail en vervelend dat dit niet goed gedrukt is. Is het mogelijk om een wat duidelijkere foto te maken? Ik kan met deze foto helaas niks beoordelen.Heb je tevens ook een foto van het verzendlabel? Alvast bedankt en prettige dag!

###

Response: {"Subject": "3987221-5883985", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": "5883985.0"}


Prompt:
Hoi denise

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
We'd like to offer you a reprint of the flags - medium flags with medium sized poles! Rather than send poles for the incorrect size :)

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
is verwarrend,

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,Ce serait pour les deux commandes 3956552 - 5833110 et 3956552 - 5833111.En cas de besoin, nous sommes disponibles par chat et téléphone pour vous guider. Vous pouvez nous joindre au 01 84 88 50 55 depuis la France 02 808 35 80 depuis la Belgique et par chat via notre site web. Du lundi au vendredi : de 9h à 17h

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5833110.0"}


Prompt:
grazie, allego a la reclamazione!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hallo, vriendelijk bedankt om het te onderzoeken en de duidelijkheid! Mijn excuses voor de latere reactie, we zouden graag een herdruk hebben van deze hoodie. Mvg Bert

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Delayed order", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Kan ik wel opzoeken.

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi MarijeKlopt! wordt digitaal gestuurd zodra de order verzonden is.Deze volgt!

###

Response: {"Subject": "RE: Je offerte 3999362 staat klaar!", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ok, j'attends, je suis devant mon ordi

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Kunnen jullie een D toevoegen aan het adres bij deze bestelling? Order 4001708 - 5907735. Telkens als ik hem invul verdwijnt hij daarna weer. Het nummer is dus 1 D.

###

Response: {"Subject": "[CF] other", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5907735.0"}


Prompt:
\*\* Message Helloprint \*\*

Adresse email: [secretaire@picardiedebout.fr](mailto:secretaire@picardiedebout.fr)

Nom: Picardie Debout

Message: Impression: Bonjour. Il y a un problème important concernant
la taille des t shirts. Cela ne correspond pas du tout aux standards
habituels. Résultat tous les t shirts sont trop petits, d'au moins 2
tailles.

Commande N°: 3961404

Détails de Commande N°:

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE N’AI PLUS BESOIN DE CE PRODUIT ET SOUHAITE
ÊTRE REMBOURSÉ·E

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Goeiedag ik heb al super veel stickers bij jullie besteld alleen helaas zijn ze veranderd. Er zit namelijk niet zo een vouw randje meer in het midden dat je hem los kan buigen, nu klagen meerdere klanten over dat ze telkens in de hoek moeten pielen en dat gaat veel slechter.

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
om te garanderen van 24 uur levering tijd

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
The order has just arrived and it wasn't packed properly so DPD have attempted to seal it but most of the paper inside is damaged. I have other photos but I can only upload one. Please can I have a refund.

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
\*\* Message Helloprint \*\*

Adresse email: [france@enagiceu.com](mailto:france@enagiceu.com)

Nom: Enagic France

Message: Impression: Bonjour l'écrture est coupé tout le coté
gauche surla page commencant par Quatre points, et en premiere page
tout en bas egalement c'est coupé, et il y a des écriture japonaise

Commande N°: 3948291

Détails de Commande N°: 5819286

Date:

extrait_colis:

SOLUTION_PROPOSÉE: JE SOUHAITE UNE RÉIMPRESSION

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5819286.0"}


Prompt:
Bonjour, Nous sommes clients depuis plusieurs années. Je souhaiterais savoir
comment passer d'un fichier en A3 pour imprimer du A0 soit en affiches soit en
panneaux forex? L'urgence est que nous en aurions besoin le plus vite possible
notre événement se déroule le 21 juillet

Merci

###

Response: {"Subject": "urgence", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "French_Email_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Quiero hacer talonarios, 1000 hojas en total, pero quiero hacerlos de 100 en 100

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Me podrían llamar

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Socials", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
#3575122 - 5208622

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
BERICHT VAN EEN HELLOPRINT KLANT.

Klant e-mailadres: [cris.ramos.novoa@gmail.com](mailto:cris.ramos.novoa@gmail.com)

Name: Cristina Ramos

Klant bericht: Impresión: Un lado está bien pero cuando le das la
vuelta el otro lado está al revés.

Order id: 4001365

Id order detail: 5907180

Date:

extract_package:

requested_solution: Quiero una reimpresión

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Spanish_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5907180.0"}


Prompt:
#4001511 - 5907414

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
100 stuks met bedrukking op rechterpootje in 1 kleur

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
That's all thank you.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Zaterdag moet het in maastricht zijn.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik heb die laatste twee facturen ( 3533572, 3533572) niet doorgestuurd naar mijn financiële afdeling. Dus da's dom, excuus.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
laten we het staan, het is niet onderweg

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
it looks like something is wrong with my order

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
La dirección que me han comunidad es la de tu local, pero considerando que no lo tienes y que no te suena este nombre, podría ser que lo haya dejado en un comercio cercano y no lo haya comunicado 😞 puedes mirarlo? Y si no lo encuentras si todavía lo necesitas pongo en marcha la reimpresión

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
OK doe ik

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Want ik zie in het bericht staan dat dit ook opgesplitst moest worden naar 2 adressen klopt dat?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Rob

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
la primera carpeta es la externa y la segunda, el diseño interno

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Can you please let me know if that is possible?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Oui nos equipes techniques travaillent actuellement sur le bug, ca devrait être rétabli rapidement

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik zal erbij vermelden dat Oxford_sticker_Antwerpen-Gent-Leuven_75mm.pdf 4000 x gedrukt mag worden.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Daarbij kunnen we dan ook voor u verder kijken wat het probleem was van het snijden.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Jij ook 😃

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ja, doe maar 👍 Is wel leuker!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Dat witte vierkant is de veilige marge. Echter raden wij nooit aan een ontwerp tot tegen die rand aan te plakken

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Appena dopo il pagamento lo stesso entrerà in produzione con la grafica allegata

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Bonjour,Effectivement il semblerait que votre commande a eu du retard au niveau de la livraison.Nous aimerions vous rembourser 20% de votre commande pour nous excuser, est ce que cela vous conviendrait ? Cordialement

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Connect_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
wacht nee, domme vraag

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
en brillant alors

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Lowest Price Guarantee", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi,
I’ve just received an invoice for this reprint - this is your mistake as I
specifically asked for the tabs to be on the top (short edge) it’s quite
obvious when you look at the image. Please confirm this reprint is free of
charge. Otherwise I will not be going ahead with the reprint.
Beth

Sent from my iPhone

H Beth,
Thank you for that.
I have set up a reprint with reference 4009241. I have sent the artwork to be
adjusted so you should receive a digital proof shortly for your approval into
production.
Please let me know if there is anything else I can do for you.
Have a lovely day.

Best regards,

Oisín
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

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###

Response: {"Subject": "#3979357-5870894", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5870894.0"}


Prompt:
Hi John,
Je hebt blijkbaar een deel van mijn mail niet gezien.
Er zijn zwarte + 1 roze t shirt. Op de zwarte moet staan: ik heb een grote
boud(t)
\+
1 ROOS T-SHIRT maat L Witte bedrukking groot vooraan Full color afbeelding
achteraan - extra grote bedrukking aub
Bedrukking zit in bijlage, opgelet zwart en roos is verschillend en staat in
benaming.
Ik stuur ook een PNG in bijlage met transparante achtergrond
Annick

###

Response: {"Subject": "prijsvraag", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_Quotations", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Klopt dit wordt niet gedrukt. Dit is om te laten zien dat dit het kraftpapier zelf is

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hi CarolaGing wat mis! Staat er nu in bij je met offertenummer: 4004008

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hi Rosalie,
Unfortunately I can no longer cancel the order. It is already in production
and will also be shipped today

With dots of love,

Noah Patty

Customer Journey Agent • Creating First Class Service at Print.com

All over the world:
[noah.patty@print.com](mailto:noah.patty@print.com)

At the office:
\+31 (0)88 75 11 11 1
Teugseweg 18a
7418 AM Deventer, NL

vrijdag 14 juli 2023 13:16:36 +0200, Helloprint < [suppliers@helloprint.com](mailto:suppliers@helloprint.com)
> :

###

Response: {"Subject": "Bevestiging bestelling: 6001036637 (4002275__5908656)", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Production cancellation request", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Goedemiddag, waarom moet ik bij bestelling van 2 trespaplaten (met verschillende opdrukken) 2x verzendkosten betalen? levering van allebei de platen op hetzelfde adres en tijd nml

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Exact hetzelfde met dat file?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Via deze link kan je hem downloaden: https://assets.adobe.com/id/urn:aaid🇸🇨EU:84acc33d-ebe2-4895-bc1d-6ff08328d9f5?view=published

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi Michael,
Thank you for your email and update not a problem at all.
I will send this over shortly for you.
Many Thanks, Roxanne From: Michael
Sent: 14 July 2023 10:19
To: Roxanne O'Connor
Subject: Re: Total Merchandise Quotation QUO898511

Hi Roxanne,
Thanks for the updated quote. The client seems happy with the pricing and has
requested a quote for x160 mugs in mailer boxes - could you please quote for
the closest quantity break available?
Best regards,

Michael
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

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###

Response: {"Subject": "Total Merchandise Quotation QUO898511", "Domain": "Produce & Deliver", "SubDomain": "Supplier", "SubDomain - Split": "Supplier - Pricing", "Queue name": "English_Commercial", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Genial!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Spanish_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Order 4005250__5913515 had an unexpected error and will be retried. Error: problem found on Flyeralarm supplier: timeout of 120000ms exceeded
Stack: Error: problem found on Flyeralarm supplier: timeout of 120000ms exceeded
at FlyeralarmSupplier.responseErrorHandler (/usr/src/build/parsers/suppliers/redprintgroup/RedprintgroupSupplier.js:113:16)
at /usr/src/build/parsers/suppliers/redprintgroup/RedprintgroupSupplier.js:125:32
at async FlyeralarmSupplier.tryPostRequest (/usr/src/build/parsers/suppliers/redprintgroup/RedprintgroupSupplier.js:124:24)
at async FlyeralarmSupplier.orderRequest (/usr/src/build/parsers/suppliers/redprintgroup/RedprintgroupSupplier.js:59:30)

###

Response: {"Subject": "[PRODUCTION] flyeralarm-de - Order 4005250__5913515 could not be created", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Traffic_Suppliers", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Het is juist wat er beschikbaar is. En hoe het materiaal is waaruit de tassen gemaakt zijn

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Hi! Ik heb zojuist 2 producten besteld. Kunnen jullie deze ajb goed controleren op scherpte en kleur. Ik kan het vanaf mijn laptop slecht zien nl

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Guidance", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Just checking you received my email regarding our printed bags and whether it
was of interest?

Regards
Chris

###

Response: {"Subject": "Printed Paper Bags, Mailing Bags & tissue paper", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Spam", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I'm sorry that these have not arrived correctly 😞 We can place a new free order for 50 lunch menus on our fastest turnaround

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
et du coup pouvons nous la vvalider mais avec les deux logo de par est d'autre meme si la qualité n'est pas au top ?

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Connect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Als je dat zou willen doen graag

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Package lost", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
bonjour,

je viens de m'apercevoir que mon visuel était incorrect. Pouvez vous
stopper et annuler le visuel svp ??

Merci

===

ROUTING NOTE: [BONJOUR@HELLOPRINT.FR](mailto:BONJOUR@HELLOPRINT.FR)

###

Response: {"Subject": "[CF] artwork", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Artwork", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
no thanks, thats great.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Refund", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
BERICHT VAN EEN HELLOPRINT KLANT.

company: Arc de triomphe - Centre des monuments nationaux
firstname: Viviana
lastname: Gobbato
phonenumber: 0608608692
email: [viviana.gobbato@monuments-nationaux.fr](mailto:viviana.gobbato@monuments-nationaux.fr)
id_country: 24
postcode: 75008
housenum: 5
houseaddr: rue Berryer
city: 75008 Paris 8ème
product: Badges Ø 75mm
circulation: 25
date: 31-07-23
submitInquiry: 1

###

Response: {"Subject": "[CF] Message from contact inquiry form", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "French_Email_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
what was the outcome?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Als er iets in je winkelmand zou staan dan zou er op onze website rechtsboven een getal staan

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Other - Other", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
The price is correct - our prices fluctuate based on the cost of production at that time of quote, changes in supply costs, exchange rates and carrier costs. We do have the most competitive pricing in the market, so if you find pricing lower than ours—we'll match it for you!

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Pricing", "SubDomain - Split": "Pricing - Discount", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
The earliest delivery we can arrange is for pre 10:30am unfortunately 😔

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Standaard is gratis namelikj

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Options", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
oke super !

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hi PieterDat klopt, er dient eerst een akkoord op te komen via de gestuurde link!Als deze akkoord is kan ik hem verwerken voor je.

###

Response: {"Subject": "Re: Je offerte 4006323 staat klaar!", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
I can see if I can find the customer. However, this is not always guaranteed that I can find it. If I find it I will send you a shipping label and otherwise they may discard.

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Yeah, I can do that, no problem! When finishing your design in canva, you should be able to select the number of pages you want included in the order, and then afterwards, when choosing the specifications, you would select double-sided 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Beste heer/mevrouw,

Wanneer kan ik mijn bestelling verwachten? opgeven leverdatum bij
betaling is inmiddels verstreken.

gaat om bestelling 4002131

groeten,

###

Response: {"Subject": "[CF] order status / delivery", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
au ras su sticker

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
can you send me the right credit note and correct invoices for this for my administration ?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Proof", "Queue name": "Dutch_Chat_SLA", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Oui c'est lanuméro 3996600

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Hi WilliamIk tel 24 adressen in de dealer lijst (excl service pounten)klopt dat?Hoor graag even.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi DirkCorrect! Ging even uit van je aangeleverde lijst.Ik zal een voorstel doen deze volgt.

###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
3998322

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Je kunt eventueel een ontwerp maken via www.canva.com

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Bonjour, je souhaiterais avoir un drapeau plume avec mon logo. Quand je fais la simulation en téléchargeant mon logo, je ne vois pas la couleur de fond. Il me semble donc que le fond est transparent. Peut on choisir une couleur de fond ?

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Even kijken

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ah I see! I'm sorry to hear this 😞

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Très bien, j'attends votre retour

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
\*\* HelloPrint Nachricht\*\*

Email: [info@alora.de](mailto:info@alora.de)

Name: Selim Avdiu

Nachricht: Delivery: delivery problem

Bestellungs ID: 3989590

Produktnummer: 5887854

Datum:

extract_package:

Angeforderte Lösung: I would like a reprint

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "Global_Email", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5887854.0"}


Prompt:
Hej igen Peter!

Kan du återkomma till mig snarast angående mitt tidigare mail? Jag är orolig
för att det inte går att ändra nu, isåfall måste jag annullera min beställning!
Jag var ändå väldigt snabb med att reagera på felet, efter att jag fick korret
från er. Det måste väl finnas ett sätt att stoppa min beställning och göra
ändringen??

Karin

Från: Karin af Malmborg
Datum: tisdag, 11 juli 2023 14:41
Till: [hello@helloprint.se](mailto:hello@helloprint.se)
Ämne: Sv: Sv: PÅMINNELSE: Kontrollera ditt digitala korrektur för
3997213-5900466

Hej Peter!

Jag mailade just er eftersom det har blivit något fel med placeringen av
bilder och text på utsidan av produktionsoriginalet ni skickade.

Kan du kolla upp detta och svara mig så att jag vet att det blir ändrat!

Tack,

Karin

Från: Helloprint
Datum: tisdag, 11 juli 2023 10:20
Till: Karin af Malmborg
Ämne: Re: Sv: PÅMINNELSE: Kontrollera ditt digitala korrektur för
3997213-5900466

Hej på er,

Tack för meddelandet.

Bilden med flickan kan bli lite pixlig men texten kommer att bli bra.

Så risken är fortfarande densamma som tidigare. Låt mig veta om du har några
andra frågor.

Med vänliga hälsningar,

Peter S.
Helloprint

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###

Response: {"Subject": "Sv: PÅMINNELSE: Kontrollera ditt digitala korrektur för 3997213-5900466", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Global_Artwork", "Product Category (Tagged)": "Photo Products", "Order Item ID": "5900466.0"}


Prompt:
Hi It’s still saying I need to upload my files for the pop up stand flyers
and posters despite me sending over the files by email yesterday could you let
me know what I need to do, thank you for all your help from a very
inexperienced old lady who does not do technology
Sent from Outlook for iOS  From: Helloprint

Sent: Wednesday, July 12, 2023 3:06:08 PM
To: Debbie Easter
Subject: Re: FW: flyer

Hi Debbie,
Thanks for those files. Ive uploaded them to your order so hopefully you will
have a proof for the business cards shortly!
In terms of the flyers, I am wondering where exactly on the flyer would you
want the 'Singing for the brain' logo added? Also, I notice that the background
of that side is pink but the logo has a white background, so it would likely
have the white background visible as well against the pink. Would this be okay
or would you like to redesign it with a white background?
Let us know and we can go from there.
Best regards,

Conor
Helloprint

Did you know that you can find the answer to most questions in our FAQs
 and see your order status in my account
 at any time?

Previous-message-reference:

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###

Response: {"Subject": "FW: flyer", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "English_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Okay Sarah, i think that's worked!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Bug", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
if u look at the top of the design on the right hand side, you can see a number of products, and the last 2 lines, they not inline

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
De flyers ontvang ik dinsdag van zorgmies kampen dronten? graag bevestiging.

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
This transfer expires on 2023-07-18

[david.broom@btinternet.com](mailto:david.broom@btinternet.com)
sent you Order id: 3954683 problem
1 item, 29.6 MB in total ・ Expires on 18 July, 2023

Order id: 3954683 problem Hi Gemma/Oisin,

Please find attached a video showing the ground spike not fitting inside the
flag pole as requested.

The flag pole was delivered in a separate package to the printed flag itself.
The flag pole was delivered with the black bag inside cardboard packaging,
which I immediately threw away I'm afraid.

The flag pole fits the flag perfectly, so if your supplier can send me a
compatible ground spike I'll be in business.

Kind Regards,
Dave.

Get your files

Download link

https://wetransfer.com/downloads/4c04a643ecc2445b125589739735fb2d20230711130450/6da7ba8dc3b7d9b5967ed145ef5f9bb720230711130519/7901f0

1 item
VID_20230707_155622404.mp4 29.6 MB

To make sure our emails arrive, please add [noreply@wetransfer.com](mailto:noreply@wetransfer.com)
to your contacts

.

About WeTransfer

・ Help

・ Legal

・ Report this transfer as spam

###

Response: {"Subject": "david.broom@btinternet.com sent you Order id: 3954683 problem via WeTransfer", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
En el sistema pone que no se ha realizado el pago pero sí que se ha hecho

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Status payment", "Queue name": "Spanish_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Dank je John. De offerte ligt bij de klant, hopelijke gaan ze akkoord.

Als ze akkoord gaan, met wie kan ik contact opnemen over de aanlevering van
deze order?

Hartelijke groet,

Elvera

Elvera Holtmüller | ELVERA ONTWERPT

w: [www.elveraontwerpt.nl](http://www.elveraontwerpt.nl)
e: [info@elveraontwerpt.nl](mailto:info@elveraontwerpt.nl)
m: 0610084929

Ontwerpt op maandag, woensdag en donderdag

Van: Helloprint Connect
Datum: vrijdag, 14 juli 2023 om 10:18
Aan: Elvera De wilde
Onderwerp: Re: \[CF\] Bericht via het offerteformulier

Beste Elvera,

ik heb je zojuist de offerte gestuurd voor de stickers met een unieke
nummering.

Bestelling #4005899

John Molendijk

Ordermanager

E

W

T

[connect@helloprint.nl](mailto:connect@helloprint.nl)

connect.helloprint.nl

\+31 (0)88 088 8683

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

Previous-message-reference:

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###

Response: {"Subject": "[CF] Bericht via het offerteformulier", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_HPConnect_John_Molendijk", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
not with that product no

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "English_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
With that, I will get in touch with our production team and we can look to get you replacements ASAP!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Bonjour,
J’ai pu au final localiser le colis qui a été livré à une tierce personne
sans indication de sa localisation ni de son identité que ce soit dans la boîte
au lettre ou sur le système de tracking.
Bonne journée.

Bonjour,
Veuillez trouver en PJ la preuve de livraison signée. Pouvez-vous reconnaître
celle-ci ?
Merci d'avance de votre retour,
Meilleures salutations,

Simon D.
Helloprint

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "[CF] Message from contact complaint form", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Email_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": "5902391.0"}


Prompt:
Hi Guys!

I'm a long standing customer, can you arrange for payment on invoice
to be activated?

Cheers

Jack

###

Response: {"Subject": "[CF] payment / invoice", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Finance - Pay by invoice", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
non so se c'è qualche opzione spedizione veloce...

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Italian_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
i received my order and it seems to be poorly packed

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Top perfect. Bedankt voor de snelle opvolging.

Met vriendelijke mobiele groeten,
Wim Demortier

[hallo@onlineprintstore.be](mailto:hallo@onlineprintstore.be)
0494 90 70 05

Goedemorgen Wim,
Bedankt voor je email.

Onze excuses dat de t-shirts op de verkeerde kant bedrukt zijn. Ik zie dat
wij een verkeerde drukproef jouw kant op hebben gestuurd. Ik heb er dan ook
een herdruk voor je ingezet, zie bestelnummer 4007936.
Is dit de nieuwe verdeling: Men: 1x S, 6x M, 2x L 1x XL- Women: 4x S, 3x M,
1x L

Er komt nog een nieuwe drukproef aan, check die nog even goed. Als deze naar
wens is mag je hem akkoord geven.

Als er nog vragen en/of opmerkingen zijn hoor ik het graag!

Emilie Ordermanager
E W  T  [connect@helloprint.nl](mailto:connect@helloprint.nl)
connect.helloprint.nl  +31 (0)88 088 8683

Previous-message-reference:

Previous-message-reference:

###

Response: {"Subject": "Bestelling #3997894 Fwd: T-shirts Ro-chiro Kortrijk- Matisse Demaeght", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
Ce serait une carte postale A5 (non-pliable donc) et le coloriage devra être possible sur le recto, là où le motif à colorier sera imprimé !

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Bonjour,Nous comprenons, cependant, que nous comptons déjà comme des conceptions différentes, comme mentionné, notre système est automatisé et donc pour chaque conception, il doit être placé pour différentes commandes.Je reste à votre disposition et vous souhaite une très belle journée

###

Response: {"Subject": "[CF] other", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "French_Email_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
If not, I'll place it tomorrow when the funds should clear but ideally wanted to get the proof to the client today

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Invoice - Overview", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Okeoke, dan doe ik dat.

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Labels", "Order Item ID": ""}


Prompt:
Hi Aidan, me again. So is it that there were no stands in the delivery or were they damaged?

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Non, le mot de passe que je n'ai pas changé n'était plus bon. J'ai demandé l'aide chez vous, rien ne s'est passé.

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
changing the invoice address

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Wij hebben geen locaties die dit aanbieden, sorry

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Joanna, I will send the artwork adjustments to our team. In the meantime, for 4 x plastic screw base + rotator, 2 metal ground spikes and 2 x cross foot water bags - this would take the total feather banners to 8 rather than 4, correct?If you have any questions or if there is anything else that we can help you with, please let us know.Have a great day,

###

Response: {"Subject": "[CF] other", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_Email_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Ik zal het aan mijn collega's doorgeven, zij zullen dan opzoeken welk ordernummer daar bij hoort

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Artwork Check", "SubDomain - Split": "Artwork - Adjustments", "Queue name": "Dutch_Socials", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Ik kan dit voor je oppakken

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Upgrade / Downgrade", "Queue name": "Dutch_HPConnect_Chat", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
bonne journée

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Track & Trace", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Je n'ai pas de retour de ma commande #3997931

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
dernière question vis à vis de la vérification (à mon niveau)

###

Response: {"Subject": "", "Domain": "Choose & Select", "SubDomain": "Product", "SubDomain - Split": "Product - Specification advise", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
the restaurant is part of the hotel and do not have it.

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Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Okay, I will get that set up now and send you an email confirmation 🙂

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Nee hoor! Het is geen probleem, wil het graag goed voor je aanpassen vandaar 🙂

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Payment & Invoice", "SubDomain - Split": "Payment - Change invoice address", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Voor banners bieden wij verschillende materialen aan. Hier zijn de materialen die je kunt gebruiken voor banners:

1. Budget PVC: Dit is een dun materiaal met een gewicht van 440 gsm. Het is geschikt voor eenmalig gebruik en ideaal voor verjaardagen, examenfeestjes en andere festiviteiten.

2. Standaard PVC: Dit is het meest gebruikte materiaal voor banners. Het heeft een gewicht van 510 gsm en is zowel binnen als buiten te gebruiken. Het is herbruikbaar en bestand tegen wind.

3. Milieuvriendelijk PVC-vrij doek: Dit is een duurzaam materiaal gemaakt van PVC-vrij polyester. Het is recyclebaar, opvouwbaar en lichtgewicht. Het heeft geen B1-brandvertragende certificering.

4. Winddoorlatend Gaatjesdoek: Dit materiaal heeft een open structuur waardoor het perfect blijft hangen, zelfs bij veel wind. Het is geschikt voor locaties waar veel wind is.

Dit zijn de verschillende materialen die we aanbieden voor banners. Elk materiaal heeft zijn eigen voordelen en geschiktheid voor verschillende doeleinden. Welk materiaal het beste bij jouw behoeften past, hangt af van waar en hoe je de banner wilt gebruiken.

SOURCES: [https://www.drukzo.nl/blog/welk-materiaal-moet-je-gebruiken-voor-banners/, https://www.drukzo.nl/spandoeken, https://www.drukzo.nl/duurzamebanner]

###

Response: {"Subject": "", "Domain": "Untagged", "SubDomain": "UNTAGGED - End label", "SubDomain - Split": "UNTAGGED - End label", "Queue name": "Unknown", "Product Category (Tagged)": "Unknown", "Order Item ID": ""}


Prompt:
Bonjour Sorcha,
Merci de votre retour. Voici le lien de la commande
https://www.helloprint.fr/commande?added=1&ipa=0
 et le visuel en pièce jointe
à ajouter.
Merci de m'indiquer quand tout est bon de votre côté et merci de bien envoyer
le BAT pour valider le visuel avant impression ; la facture pour ma
comptabilité ainsi que les délais d'expédition et de livraison.

Je reste à votre disposition pour tout renseignement complémentaire.

Sincères salutations,

 Guillaume
06 85 04 39 06
stootsconcept.fr

De : Helloprint
Envoyé : mercredi 12 juillet 2023 15:12
À : Guillaume - STOOTS
Objet : Re: \[CF\] payment / invoice

Bonjour,
Merci de nous avoir contactés. Nos sincères excuses quant à notre temps de
réponse. Sachez que nous nous occupons actuellement de faire remonter
l'incidence. Nous avons pu trouver votre preuve de paiement dans nos systèmes,
cependant votre produit a bel a bien disparu. Afin de rapidement récréer votre
produit et y transférer les fonds déjà payés, nous aurons besoin de toutes les
spécificités choisi de votre produit, ainsi que le visuel, la quantité
souhaitée et une préférence de livraison (date limite de réception). L'idéal
serait encore de remplir vos spécificités via notre site et nous partager l'URL
dans ce mail. Vous pouvez aussi, si vous le préférez, gérer cette affaire au
téléphone avec un de nos agents 01 84 88 50 55 Dans l'attente d'un retour de
votre part, je reste à votre disposition pour de plus amples informations.
\+33 1 84 88 50 55
Meilleures salutations,

Sorcha
Helloprint

Previous-message-reference:

Previous-message-reference:

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Response: {"Subject": "[CF] payment / invoice", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "French_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Hola Antonio Jesús,Gracias por ponerte en contacto con nosotros e informarnos acerca de esta incidencia.Lamento que no hayamos podido satisfacer tus expectativas en esta ocasión. Con el fin de poder gestionar y evaluar la reclamación lo más rápidamente posible, nos gustaría recibir más información por tu parte.*Al menos una foto que muestre al menos el 10-15% del pedido - puedes poner los flyers uno al lado del otro o en abanico. Cuando haya recibido la información adicional, buscaré una solución adecuada junto con el departamento de producción/diseño y me pondré en contacto contigo lo antes posible. Gracias de antemano, quedo a la espera de tu respuesta.

###

Response: {"Subject": "RECLAMACIÓN PEDIDO 3994884", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Traffic_CS", "Product Category (Tagged)": "Commercial Print", "Order Item ID": ""}


Prompt:
Goedemorgen Joyce,

Dat is zeker jammer. Misschien kunnen jullie er achteraan gaan dat dit
technische euvel opgelost kan worden? Dan heb ik er bij een volgende order voor
deze klant niet weer last van. Eerder ging het trouwens wel goed, dus ik weet
niet goed wat de reden is.

Hartelijke groet,
Gerda van de Werken

Schoolstraat 24 | 4254 AL Sleeuwijk | Tel. 06 23741838 |
[info@wijdiezijn.nl](mailto:info@wijdiezijn.nl) | wijdiezijn.nl

Op wo., jul. 12, 2023 om 10:09, Drukzo schreef:

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Response: {"Subject": "[CF] other", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "Dutch_Email_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5907735.0"}


Prompt:
Rob Lane

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Return", "Queue name": "English_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Gemma For the soft-touch aluminium pens can we get black ink?

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Quote", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
Thank you! Could you duplicate this new order for me? I would like to ship 300 to another address

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Repeat", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Corporate Gifts", "Order Item ID": ""}


Prompt:
impossible d'imprimer mon fichier!

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Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Files", "Queue name": "French_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
It's 3 Primrose Drive, Tutbury, Staffordshire, DE13 9LQ

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Change delivery address", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": ""}


Prompt:
Ah ok, I'll have a quick read through the transcript now to see if I can help you as well 😉

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Status update", "Queue name": "English_Chat_Advanced", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi Mariska,Fijn te horen dat het pakket terecht is! De manier waarop is helaas wat minder :(Ik zal er alsnog een melding van maken bij Postnl dat dit voor veel verwarring zorgt. Bedankt voor het doorgeven in ieder geval, voor nu een hele fijne dag gewenst!

###

Response: {"Subject": "FW: Je bestelling 3990773-5889778 is onderweg", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "Dutch_HPConnect_General", "Product Category (Tagged)": "Signage Outdoor", "Order Item ID": "5889778.0"}


Prompt:
D'accord, je vous l'ai renvoyé ici pour être sûr

###

Response: {"Subject": "", "Domain": "Upload & Proof", "SubDomain": "Upload", "SubDomain - Split": "Artwork - Submission specifications ", "Queue name": "FrenchBE_Chat", "Product Category (Tagged)": "Clothing Textile", "Order Item ID": ""}


Prompt:
yes, Im very sorry!

###

Response: {"Subject": "", "Domain": "Produce & Deliver", "SubDomain": "Delivery", "SubDomain - Split": "Delivery - Status delivery", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hi JokeHeb deze nog is klaargezet, zie je deze nu?

###

Response: {"Subject": "Offerte doordruksets tweezijdig", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Standard quote", "Queue name": "Dutch_Commercial", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Geen dank, succes!

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Website", "SubDomain - Split": "Website - Order process", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Photo Products", "Order Item ID": ""}


Prompt:
User response: 3998426

###

Response: {"Subject": "", "Domain": "Place an order", "SubDomain": "Order", "SubDomain - Split": "Order - Status", "Queue name": "Dutch_Chat_General", "Product Category (Tagged)": "Other", "Order Item ID": ""}


Prompt:
Hallo Maud,
Klopt, de laatste doos is binnen👍 Doos is wel gehavend (zie foto) maar de
schade valt mee (4 magazines beetje beschadigd). Gelukkig zijn het stevige
dozen. De andere 9 dozen waren keurig netjes en onbeschadigd. Toch vreemd dat
ze deze ene doos drie dagen later geleverd hebben.

Met vriendelijke groet, Astrid Klomp

Bijsterveld 12
5513 NN Wintelre
0610582244
[www.facebook.com/AstridKlompGraphicDesign/](http://www.facebook.com/AstridKlompGraphicDesign/)

###

Response: {"Subject": "[CF] Bericht via het klachtenformulier", "Domain": "Produce & Deliver", "SubDomain": "Produce & Deliver Complaint", "SubDomain - Split": "Complaint - Complaint", "Queue name": "Dutch_Email_Advanced", "Product Category (Tagged)": "Commercial Print", "Order Item ID": "5891537.0"}


Prompt:
Hi Isabella, was speaking to Fran last week regarding a refund for order 3955673 she said she would be back in touch last week but have not heard anything yet, would it possible to see whats happening with it please

###

Response: {"Subject": "", "Domain": "CX - Other", "SubDomain": "Other/System", "SubDomain - Split": "Dixa - Refund", "Queue name": "English_HelloprintConnect_Chat", "Product Category (Tagged)": "Other", "Order Item ID": ""}