ロボティック・プロセス・オートメーション
↑ Gartner Predicts 2014: Business and IT Services Are Facing the End of Outsourcing as We Know It, Gartner, https://www.gartner.com/doc/2656215/predicts--business-it-services
1 2 THE FUTURE OF EMPLOYMENT: HOW SUSCEPTIBLE ARE JOBS TO COMPUTERISATION?, オリジナルの2016-02-05時点におけるアーカイブ。, https://web.archive.org/web/20160205044724/http://www.futuretech.ox.ac.uk/news-release-oxford-martin-school-study-shows-nearly-half-us-jobs-could-be-risk-computerisation
↑ Nine likely scenarios arising from the growing use of software robots, London School of Economics, http://eprints.lse.ac.uk/64032/1/blogs.lse.ac.uk-Nine%20likely%20scenarios%20arising%20from%20the%20growing%20use%20of%20robots.