マスカスタマイゼーション
↑ Mass Customisation - Overview Archived 2012年9月7日, at Archive.is
↑ Tseng, M.M.; Jiao, J. (2001), Mass Customization, in: Handbook of Industrial Engineering, Technology and Operation Management (3rd ed.), New York, NY: Wiley, ISBN 0-471-33057-4
↑ Kaplan, A.M; Haenlein, M (2006), “Toward a parsimonious definition of traditional and electronic mass customization”, Journal of product innovation management 23 (2)
↑ Adsit, D. 2009 Mass Customization and the Transformation of the Call Center Industry
↑ Pine II, J. (1992), Mass Customization: The New Frontier in Business Competition, Boston, Mass.: Harvard Business School, ISBN 0-87584-946-6