yusuke1997/dblp-id-title huggingface dataset:
Training Undergraduates to Support Technology in the Classroom
Automated lecture recording system with AVCHD camcorder and microserver
What's Your Flight Plan for the Future?: What to Expect When You're NOT Expecting
Changing attitudes for future growth
Introducing Technology to Educators in a Way that is Compelling - Not Intimidating: Support Issues
SIGS - a piece of the information puzzle
In support of users
A Lightweight Abnormality Detection Mechanism by Stray Packets Analysis
Residential installations for network access on Rollins College campus
Out of the Frying Pan and Into the Fire: Creating a Help Desk
The Liberal Arts users: Who are they, and what do they want, anyway?
Managing a growing high performance infrastructure on a fixed budget
Introducing Student Technology at IU (STIU) to Incoming Students
Implementing computer-based systems
Making Accessibility Accessible: Quick Tips for Making Inclusive Contents
Reducing costs, improving service, and extending the life of computers with solid-state drives
What I didn't learn in the classroom
Do you want to leave a trail or make a path?
Leveraging Your Local Resources and National Cyberinfrastructure Resources without Tears
Practical uses of cloud computing services in a Japanese university of the arts against aftermath of the 2011 Tohoku earthquake
A humanistic approach to user services
Deep in the pocket of technology creative fiscal management in tight times
Round the clock user services: new concepts and experiences
Using thin client technology to reduce complexity and cost
Leading through Disruption and Change
The care and feeding of a network connection request
How to Integrate On-premise Authentication System into Cloud Services: Single Sign-on for Office365
Because we have better things to do: automating common support tasks
Adapting computing services to the unwelcome realities of tuition hikes and budget cutbacks: a small college story
Detecting intruders on a campus network: might the threat be coming from within?
Our "miracle": self-supporting student microcomputer labs
Super consulting for supercomputer users: a philosophy of user support
Convenience: are you providing it?
Bridging Worlds: The IT Support Professional as Interpreter Between Cultures
Linking to learn: evolving choices
Taking Your Work Home: On Being the Family Tech Support
CETI: A Public/private Partnership - one year later
Building an instructional portal: channeling the writing lab
Proceedings of the ACM SIGUCCS Fall Conference on User Services 2009, St. Louis, Missouri, USA, October 11-14, 2009
Migrate Legacy Email Services in Kyushu University to Exchange Online
Implementation of IPv6 functions for a network user authentication system opengate
Mr. Rogers Meets Technology: Technology Service Neighborhoods in the IU School of Education
What trainers can learn from consulting
Expanding the campus computing community: user support of non-traditional & distance learners at a small, liberal arts college for women
WORKBENCH - The Financial Benefit and Savings to the University
Creating an IT orientation video for new students at Indiana University
Software's little helpers: managing your lab areas
Finding out what people really think about computer use at a university
Every IT job can lead to a cybersecurity career (or the career of your choice)
Post-mortem dump on changes, 1981-1983 (A Panel Discussion)
How USD Not Only Survived the Pandemic But Thrived!: A Timeline of Success
Converting student technology handbook into an electronic format
Status Updates: Keeping the Campus Community Informed
Proceedings of the Annual ACM SIGUCCS Symposium on the Administration and Management of Small-College Computing Centers, SIGUCCS Small-College Conference, Spring 1972
Hitting a Moving Target: The Handout Revision Project
The care and feeding of a Moodle campus
The department apprentice program: providing support on a decentralized campus
The academic computers for TERPS (ACT) program at the University of Maryland College Park
Computer services: new directions in funding
If they build it, they will come (panel): creating a virtual academic department in cyberspace - a presentation by the E-works collective of the University of Illinois at Chicago
The martyrdom of user services
Micro labs and laser printing: scenarios and solutions
How to Achieve an Easier, Cost-Effective Hybrid Event Environment: Actual Equipment Cases and its Way to the Future
Overcoming computerese: some linguistic considerations for more effective user communications
Visiting user services personnel
Utilizing complementary know-how: advanced fine arts meeting information technology to provide a virtual university for artists - students & alumni
A scheme for coordinating the processing services and documentation of the remote batch user
The evolution of microcomputing support services in the Chinese University of Hong Kong
Hypermedia, help and how-to
Expert systems for user service
Promoting ethicality in computing
Student internship program: capitalizing on our natural resources
Internet library catalogs: the MPG as emulation negotiator
Satellite systems: How to distribute data, computing, consulting, and responsibility
An open source print management system that works
Staff internship or teaching "old dogs" new tricks
Here and There and Everywhere: Leading Hybrid Teams
Somewhere over the network: providing services for remote users at NPAC
StopIt!
Integrating WebCT with diverse campus systems
Typesetting in the academic environment
Deep in benchmarking: using industry standards to assess a training program
Word processing and graphics: New technology, old problems
Why virtual desktop at CCRI?: finding sustainability for desktop support
Save the sprint across campus: bring the classroom to the helpdesk
Measuring wireless network success: an analysis of a University in Ohio
Sharing the sandbox on an IT playground
Front line help desk at Rice University
Developing and marketing a comprehensive network training program on a University campus
Seven steps to a better desk side manner
The trail less traveled: making computing labs usable by removing barriers
Enforcing model network citizenship by remote administration
Alternatives for on-line help systems
Technology: illegal, immoral, or fattening?
Mosaic-surfing at home and abroad
Small Carrots, No Sticks: Engaging Campus Business Partners in the Design and Deployment of New Enterprise Services in a Decentralized Campus Environment
Developing and delivering hands-on training
My life as an information technology sous chef: managing to grow professionally while in the same job
Academic and administrative computing as zero- and nonzero-sum games
Developing a software core for computing centers (abstract only)
InnovatEDU a collaboration to reduce higher ed security risk
Dressing up, dressing down: where is your career headed?
Moving mountains in Motown: trailblazing technology at the Wayne State University PC clinic
Automated installation and updating of Windows-based Internet applications at James Madison University
Sharing knowledge with peers: return on your investment
Secure Data Management in an English Speaking Test Implemented in General-Purpose PC Classrooms
Criteria and guidelines for selecting the appropriate LAN(s): what nobody tells you
Mainstreaming the computer technology needs of disabled persons in higher education
Consulting forms and how to get them filled out
Three steps for effective student consulting education, motivation, and promotion
Collection, analysis, and presentation of computing resource usage and demand data in the academic environment
Computers & health: designing a responsible plan for action
Residence hall consulting at Penn State
Recently asked questions (RAQS)
Automating a Part of the Assessment of a University using Excel
Deploying assistive technology across campus: a collaborative approach
A system for scheduling student computer consultants
The Hidden Impact of Unspoken Norms
Who Says You Can't Go Home?
Strategic planning in computer services: is the tail wagging the dog?
Unionism for the computer professional
A user oriented educational computing network
Solve Your Google Storage Problems in Only 516 Days!
Technical Design of Computer Hoteling Stations for a Hybrid Work Modality
An integrated system of graphics software
Creating a web-based "self-help" system in a distributed support context
Standards in user education
A user's view of the medium sized joint administrative/academic computing center
Lessons learned from the novell and groupWise upgrade of the summer 2003 or "what we did on our summer vacation!"
Consulting: new approaches
Developing an enterprise information security policy
Campus computing newsletter editors & the network: a new role for the 1990s
A network approach to microcomputer support
The software sampler workshop: Intermediate training for university microcomputer users
Proceedings of the 12th annual ACM SIGUCCS conference on User services, Reno, Nevada, USA, November 11-14, 1984
A wish-list for user services facilities
Handling visual media preparation for Ohio state's computer center workshops
Creating the Standard Desktop Environment in a Non-Standard World
Seeking activity: on the trail of users in open and community source frameworks
The interaction of technology, economics, & culture as a basis for understanding academic computing support needs
A new direction: improved methods for marketing faculty and staff technology training
Revitalize and re-brand your IT image
Leadership, the development cycle, maturity & power
ePortfolio: expanding the educational vision (our educational saga)
User services under a free-access computing policy
Migration of instructional computing from a large mainframe to a large minicomputer
Introduction to Creating Online Courses
Proceedings of the 34th Annual ACM SIGUCCS Conference on User Services 2006, Edmonton, Alberta, Canada, November 5-8, 2006
Managing high-volume computer literacy labs
A Seven-Step Model for Achieving Year 2000 Compliance
Dancing with the devil: faculty assessment process transformed with web technology
The care and feeding of an instructional program
Like technology from an advanced alien culture: Google apps for education at ASU
To serve and to be seen to serve - how MACC addressed a problem
LabDisplay: bringing computer lab management into the new millennium
Computer-aided visualization of the human body for industrial designer
Replacement and Advancement of Campus Networks and Guest Networks on Osaka Kyoiku University
Telecommuting to the university (panel)
A new opportunity for addressing an old problem: directly impacting the user interface in the web age
The Help Center of the New American University, it's IT and Beyond
First annual newsletter contest
An ITSM For A New Era: Leaving A Self-Supported Internal Legacy System For A Brighter Future In The Cloud(s)
Designing, deploying, demystifying electronic class/instructor evaluations
Multi-platform computer labs and classrooms: a magic bullet?
A sideways approach to data security and privacy awareness
Challenges facing distance learning: WVNET's mainframe solution
Helping Students Help: Empowering and Motivating Student Workers
The bridge to our students: residential computing
Crafting great user experiences
From waterfall to rapid prototyping: supporting enterprise-wide adoption of the oncourse collaboration and learning (CL) environment at Indiana University
Distributed CAD/GIS: implementation & use at Michigan State University
Why informal information technology management models do not work
Inter-institutional user services
Managing publications distribution
Project management in an academic computing center: Installing a laser printer
Computer fun for future users or 4-H clubs - an agricultural extension function
Incentives for faculty innovation
The UC Berkeley Information Server
Minimal computing: minimizing technology to maximize work/life balance
Help desk support: to be or not to be eligible
Running a campus bulletin board system
The changing face of instructional computing
Window to a new world: online freshman orientation via portal
Workhorse graphics
"What would you do?" an exercise in analysis and planning
Customer service: help for the help desk
A special group of users: Instructional faculty
Dealing with decentralization of computing facilities
A sensible approach to academic project management
Residential student support
Evaluating computer conferencing in the face of change
Architecting change from the inside out
Doing more with mini
Overview of consulting in a multi-vendor environment
"All in one" is the way to go...building a XP professional hardware independent image
New Economy, New Partnership: New DocShare
Automation is a breeze with AutoIt
See for yourself: implementing web-based remote observation/control
Designing and implementing the do-everything LAN
What kind of support to they need?: an instructional designer's experience in faculty and student support for online courses
Schooling our consultants for a sea of residents
ATTIC: a case study of directory-enabled course management
Making a Makerspace: Designing User Services to Serve Designing Users
Drag and drop streaming: the next revolution in e-learning
Towards Requirements for Supporting Course Redesign with Learning Analytics
Supercomputer training and support - getting started in the right direction
The information center: A unified approach to user services
Building a technology classroom: lessons learned at a small liberal arts college
Taking the S.T.A.I.R.S: A Philosophy in Managing Student Workers
The pokemon of user support: "gotta catch 'em all!"
Developing student help desk consultants: a skill-based modular approach
Establishing a graphics standard
HyperMaps: telling your users where to go
Against all odds: a successful exchange migration
Marketing the centrol computing facilities
Issues of censorship vs privacy on computer networks
Internal communications for external results
Dr. Strangelove or: How I Learned to Stop Worrying and Love Robert's Rules of Order
Escaping the quicksand and getting back on the trail of team projects
The library starter kit: using new technologies for training and instruction
EDUNET: what it is - will it work?
Storm stories: surviving an upgrade to WebCT Vista
Keeping up with the Joneses: a model for distributing software and educating users
Collection development in the electronic library
THE fish! philosophy®: customer service from the fishbow
The twain shall meet: libraries meet academic computing centers
Modernizing Password Policies at Anne Arundel Community College
Producing a technical newsletter in a supercomputing environment - information source mixing and the production of documents and newsletter articles
A Holistic Approach to Web Training
StreetTalk - making it work for you
Making Customer Care a Core Value with Food and Fun!
Promoting gender equity in computer literacy
Computer literacy at Paine College
Proceedings of the 36th Annual ACM SIGUCCS Conference on User Services 2008, Portland, OR, USA, October 19-22, 2008
Making a Smart Decision
Implementation of a GOAL PROGRAM
Providing a Centralized File Sharing Eesource at Bucknell University
Seeding, fertilizing, and growing faculty and classroom computing at IUB
Client services work planning
Reliable management of dual-boot labs using radmind
Achieving rapid service deployment in an academic environment
The changing role of online pedagogy: how may instructional management systems, metadata, and problem-based learning combine to facilitate learner-centered instruction
Bringing students and faculty together through mobile devices
Comprehensive graphics system for general users
Twelve steps to recovery: my co-dependent relationship with tivoli
"WinSun": deploying the Windows desktop on a Sun Ray
Use of hypermedia as the system documentation file for a campus data communications network
Bippity, boppity, boo: magical presentations using color and large format printing
Reeling in new ideas for training student support consultants
The Sears, Roebuck of software distribution
Please and thank you - still the magical words: training student employees to provide world class customer service
Proceedings of the 25th Annual ACM SIGUCCS Conference on User Services: Are you ready? Monterey, California, USA, November 09 - 12, 1997
Evaluating video tape instruction as a resource for user education
Microcomputer network services come of age
Students as consultants: The U. S. coast guard academy's tutor program
Establishing an Academic Computing Center - a major change
Supporting Faculty in a Pandemic
Greening your computing technology, the near and far perspectives
Tech-NO-Nerds: why the best student computer lab consultants are often not from the computer science department
Nightmare on Elm Street to It's a Wonderful Life: a port-per-pillow networking experience at Valparaiso University
University of Toronto Mississauga: "the one" project
Establishing a computing assistance centre
Digital Orientation for New Students: Hiding the Tech Behind the Fun..
A wider web, a wider world
Maintaining creative integrity while implementing successful university branding
Motivating skill-based promotion with badges
The cost of non-compliance: when policies fail
Monitoring and Analyzing Wi-Fi Availability and Performance on a University Campus Using Recycled Cell Phones to Aid Students in Selecting Study Areas
The Student HelpDesk: Student Information Technology Support at Georgetown University
Creating synergy to make I.T. happen
New Educational ICT Environment with Cloud in Kyushu University
Core technology training evolves
ITS and faculty recruiting, a strategic view
Panel: Journey to Leadership
Running a micro lab: Beyond the technical
Inspiring collaboration through the use of videoconferencing technology
The evolution of the electronic campus: from a communication system to an educational delivery system
Computer conferencing at the University of Arizona
Leading Diverse Teams During Transitions to Remote Work
Getting iTunes U at Ithaca College up and running!
Rapid help desk revitalization
Discipline-oriented vertical organization in academic computing
Accommodating the computing access needs of persons with disabilities
Windows 2000 Deployment Overview at the University of Colorado at Boulder
Self-managed service teams: can they, and do they, work (workshop)?
Proceedings of the 2017 ACM Annual Conference on SIGUCCS, Seattle, WA, USA, October 1-4, 2017
From the silent generation to generation x, y and z: strategies for managing the generation mix
Team work help to survive the user services crunch
Searching for the needle in the haystack: taxonomies, tags and targets
Dual boot MacBook deployment project
Rationing computing resources in a university environment
Students training students: a peer training program that works
The use of video capture boards in academia, specifically in desktop presentation and desktop publication
The pros and cons of minis: A user's perspective
Computing literature: a guide to building information services in academic computer centers
Interactive videodisk - a new look
Focus on service departmental web site reorganization
Bridge to Istanbul: a look at information technology in the middle east
An Introduction to the Special Interest Group on Internet and Operation Technology (SIG-IOT) of Information Processing Society of Japan (Ver.2021)
Insights and surprises from usage patterns: some benefits of data mining in academic online systems
Deep in the HEART of texas: celebrating 10 years of technology discoveries at the regional conference level
Putting the puzzle together: a network picture suitable for framing
A new way to access a supercomputer
Women at the Table: Building Pathways to Leadership in Higher Ed IT
Managing from the middle: a gift and a curse!
Captive...a new tool
Developing a distributed support strategy
Learning organization principles & project management
Migration to Standards-based Email and Beyond: an update
LANS are more than just wires reorganizing to support departmental networks
Supervision via computer
Developing a catalog of software & hardware
Bringing the world into the classroom via electronic mail
American ITIL
Which web solution is best for you?: a decision tree
Students serving students: an effective lab management model
Going beyond the call of duty: the implementation and support of OMNI
Dealing with the veiled devil: eco-responsible computing strategy
Developing a Content Management System for SIGUCCS
A good man (and woman) is hard to find: attempts to retain qualified staff at Virginia Commonwealth University
OLDS: An on line documentation system
Extreme makeover: lab edition
Mobilizing a graduate school
Payroll Made Easy: Developing a Web Based System for Student Employee Payroll
Computing across the curriculum: infusing technology into the classroom at a small, liberal arts college
Balancing act: community and local requirements in an open source development process
Organizing Chaos: Student Workforce Management Tools
Network information centers (NICs): is there one on your horizon?
The power of story
Print Management In a Post-Pandemic Environment
Managing Mac labs with radmind
How to provide something for everyone without going insane
Games: Facilitating Communications Training (and Fun)
Inter-university consortium for educational computing
Collaborating to Foster Growth and Elevate Student Workers
From chaos to quality: the evolution to high caliber instructional materials
Creating your MasterMind: personal and professional development through mastermind groups
How to Survive a Learning Management System (LMS) Implementation?: A Stakeholder Analysis Approach
Changing user populations
From soup to nuts the comprehensive IT help desk
Empowering staff: creation of a staff technology development center
How to retire a server without stranding your customers: a small migration at the university of oregon
Raising the bar: cell phones the GGC way
Communications planning: defining levels and phases of information distribution
Customer Service Soft Skills for Student Employees
A study of organizational structures in academic computing centers
Establishing Governance for Project and Service Management
Acronyms Unplugged: A Journey into the Wacky World of Tech Lingo
Usability Services at the University of Maryland: Who, What, and How
Providing networking support when everybody wants it
Puppet: Introduction, Implementation, & the Inevitable Refactoring
My 2022 SIGUCCS Book Report
Treat them like they have laptops
Helping Macintosh Refugees into a Windows World
Is it live or is it Memorex?
A comparison of the usage and experience of a file sharing system with different operation policies
A Wiki: one tool for communication, collaboration, and collection of documentation
"Heads Up" for information technology policies: emerging policy issues for Universities and K-12
Personal work-stations at the University of Waterloo
Security challenges in IT infrastructure for cybersecurity curriculum support
Leadership by design: collaborations and cornerstones
Extending the Internet into the home at the Ohio State University
Comments on sources and types of service
Triple play: delivering effective & key communication
One user, one password: integrating unix accounts and active directory
The horizon metatrends: after five years of the horizon project, the 30, 000 foot view
Implementing a campus-wide computer-based curriculum
A Short History of Human Computer Interaction: A People-Centred Perspective
Consulting methods used by the text consultants at a large research laboratory
High speed access to off-campus faculty and staff
Getting rid of registration at the LSE
A tale of 101 digital stories
Information center for administrative data implementation experience at UC Berkeley
Viruses, updates, and security: making the campus aware
Supporting 50 classrooms full of whiz-bang technology
Deep in the heart of client services: it's not just about hardware and software
Word processing services for a university: experiences at Stanford
Training Faculty: Teaching Goals vs. Tech Tools - Finding a Balance
Reducing The Budget on State of the Art Computing
Downsizing and outsourcing opportunities: right-sizing requires right-sourcing
How to build a help desk that floats