Abstract-In this paper we review several approaches for the performance evaluation of business workflows and propose an approach based on Generalized Stochastic Petri Nets, which presents desirable characteristics, such as analytic solutions. We present a case study demonstrating the application of our proposal and compare the results with that obtained by a colored Petri net model.
Oliveira et al. REF present an approach based on Generalized Stochastic Petri Nets (GSPN) for performance evaluation of business workflows.
Modeling and analyzing resource-constrained business processes
2009 IEEE International Conference on Systems, Man and Cybernetics
2009 IEEE International Conference on Systems, Man and Cybernetics
Computer Science