Summarizing threads of email is different from summarizing other types of written communication as it has an inherent dialog structure. We present initial research which shows that sentence extraction techniques can work for email threads as well, but profit from email-specific features. In addition, the presentation of the summary should take into account the dialogic structure of email communication.
REF show that sentence extraction techniques are applicable to summarizing email threads, but only with added email-specific features.
Summarizing Email Threads
Human Language Technology Conference And Meeting Of The North American Association For Computational Linguistics - Short Papers
Computer Science