This paper investigates the use of knowledge management to support enterprise resource planning (ERP) systems across their entire life cycle. Knowledge management can be used to support ERP system in their choice, implementation and use, both inputs and outputs. This paper summarizes a number of actual examples and discusses some emerging efforts, focusing on knowledge management, with particular interest in case-based knowledge management. A prototype system designed to support the use of an ERP system is presented. D
Moreover, REF examines the use of KM to support ERP systems across the entire lifecycle, with particular interest in case-based KM.
Knowledge management across the enterprise resource planning systems life cycle
Int. J. Account. Inf. Syst.
Int. J. Account. Inf. Syst.
Computer Science