Hotel is very over · priced considering that you get dated rooms with old and hard linen , towels etc. , poor selection and quality of food at breakfast and many parts of the hotel were closed or under refurbishment , rude and unfriendly staff ruined our stay and the hotel boasts about its art collection when it should pay more attention to customer service and standards for guests
(None, standards for guests, should pay more attention, Negative); (None, customer service, should pay more attention, Negative); (None, quality of food, poor, Negative); (None, selection, poor, Negative); (None, linen, hard, Negative); (None, towels, hard, Negative); (None, linen, old, Negative); (None, towels, old, Negative); (None, rooms, dated, Negative); (None, many parts of the hotel, closed, Negative); (None, many parts of the hotel, under refurbishment, Negative); (None, staff, unfriendly, Negative); (None, staff, rude, Negative); (None, Hotel, very over · priced, Negative)