BBOK VISA CLASSIC & VISA PLATINUM 
CARDHOLDER AGREEMENT 

Effective January 2017                                          

1. In this agreement “you” and “your” refer to the customer and means 
each person who has signed an application for a Bankers’ Bank of 
Kansas, (BBOK) account, whether as an individual user or a joint 
user. “You” and “your” also refer to the customer who has signed 
a BBOK card or a VISA sales draft or cash advance request as an 
authorized  signer.  “We”,  “us”,  “our”  and  “Bank”  refer  to  Bankers’ 
Bank of Kansas, P.O. Box 20810, Wichita, KS 67208-6810. “Card” 
means any VISA card(s) issued to you by us, or other single credit 
device  being  used  from  time  to  time  upon  presentation  to  obtain 
money, property or services on credit; “Card” is implied when you 
obtain credit by using your account number without using the Card. 
If more than one person has signed an application for an account, 
this agreement applies equally to each signer. 2. You agree that this 

agreement is entered into at Wichita, Sedgwick County,  Kansas, 
and  credit  card(s)  are  issued  based  on  our acceptance of your 
application at our principal place of business there. 3. This agreement 

governs any account for which you are liable now or in the future. By 
signing your card or using your account, or allowing someone else, 
you accept the terms of this agreement. 4. You agree to sign your 

card immediately upon receipt. If you fail to do so, and your card 
becomes lost or stolen, you may be liable for any fraudulent 
activity, if it is determined, based upon substantial evidence,  that 
you  were  grossly  negligent  in  the  handling  of  the account or 
card. 

5. We issue credit card(s) at your request for your use alone but they 
are our property. We may renew your card(s) from time to time. We 
may cancel or revoke credit privileges at any time without changing 
your liability for credit we have already extended you. You agree to 
deliver at our demand the cards bearing your account number to us 
or to our agent. We may issue you a different card(s) at any time. 

6. You authorize us to charge to your account all purchases obtained 
with your account number. We agree to advance amounts necessary 
to pay for all proper purchases and advances, provided you are not 
past due or in default and you abide by the terms of this agreement. 

7. You promise to pay in U.S. Dollars, as this agreement requires, for 
all authorized credit which is incurred with your account number or 
with the card(s) you requested. You also promise to pay all finance 
charges and other charges connected with your credit. 

8.  You  agree  that  “authorized  use”  means  any  purchase,  cash 
advance, mail order or other credit incurred by the use of your credit 
card(s) and/or your account number, whether such use is by you or by 
any other person who is allowed to use the card or account number 
by you, regardless of the benefit of use. You agree that your card(s) 
shall not be used for any illegal transaction.  

9. You agree to pay us within 25 days from the “Closing Date” shown 
on each monthly statement, either (a) the “New Balance” or (b) a 
part of the New Balance not less than the “Minimum Payment Due” 
that we have calculated according to the current minimum periodic 
payment schedule. The schedule we use follows:

VISA CLASSIC

a. The minimum payment required is the New Balance shown on your 
statement if the amount is equal to or less than $10.00.

b. If the New Balance exceeds $10.00, the minimum payment is the 
greater of (a) 2% (percent) of the New Balance (rounded up to the 
nearest dollar), (b) $10.00 or (c) 1% of the New Balance plus any 
unpaid FINANCE CHARGES and unpaid fees. The Total Minimum 
Payment will include the Minimum Payment calculated above, plus 
any amount in excess of your credit limit and any amount past due. 

VISA PLATINUM CARD 

a. The minimum payment required is the New Balance shown on your 
statement if the amount is equal to or less than $20.00.

b. If the New Balance exceeds $20.00, the minimum payment is the 
greater of (a) 2% (percent) of the New Balance (rounded up to the 
nearest dollar), (b) $20.00 or (c) 1% of the New Balance plus any 
unpaid FINANCE CHARGES and unpaid fees. The Total Minimum 
Payment will include the Minimum Payment calculated above, plus 
any amount in excess of your credit limit and any amount past due. 

Checks should be made payable to VISA. Only checks payable to 
VISA will be  accepted for payment. Checks you have received from 
another party should not be endorsed over to VISA. That is, BBOK 
will not serve as a second endorser. 

From time to time, if your account qualifies, we may allow you to skip 
your minimum periodic payment during a billing cycle. If you skip a 
payment, finance and insurance charges, if any, will continue to be 
due in the month following the month in which you skip the payment.

10. A FINANCE CHARGE will be imposed on your account under 
the following conditions:

a.  PURCHASES    A  Finance  Charge  will  be  imposed  on  Credit 
Purchases only if you elect not to pay the entire New Balance shown 
on  your  monthly  statement  for  the  previous  billing  cycle  within  25 
days from the closing date of that statement. If you elect not to pay 
the entire New Balance shown on your previous monthly statement 
within that 25 day period, a Finance Charge will be imposed on the 
unpaid  average  daily  balance  of  such  Credit  Purchases  from  the 
previous statement closing date and on new Credit Purchases from 
the date of posting to your account during the current billing cycle, 
and will continue to accrue until the closing date of the billing cycle 
preceding the date on which the entire New Balance is paid in full or 
until the date of payment if more than 25 days from the closing date. 

b. CASH ADVANCES  A Finance Charge will be imposed on Cash 
Advances from the date made or from the first day of the billing cycle 
in  which  the  Cash  Advance  is  posted  to  your  account,  whichever 
is  later,  and  will  continue  to  accrue  on  the  unpaid  average  daily 
balance  of  such  Cash  Advances  until  the  date  of  payment  if  paid 
during the same billing cycle, or until the closing date of the billing 
cycle preceding the date on which the entire New Balance is paid in 
full or until the date of payment if more than 25 days from the closing 
date. If the New Balance shown on your monthly statement for the 
prior billing cycle is paid in full within 25 days from the closing date 
of that statement, no Finance Charges will be imposed during the 
current billing cycle for Cash Advances posted to your account during 
previous billing cycles. 

The  Finance  Charge  for  a  billing  cycle  is  computed  by  applying 

the  Monthly  Periodic  Rate  to  the  average  daily  balance  of  Cash 
Advances,  which  is  determined  by  dividing  the  sum  of  the  daily 
balances by the number of days in the billing cycle. Each daily balance 
of Cash Advances is determined by adding to the outstanding unpaid 
balance of Cash Advances at the beginning of the billing cycle any 
new Cash Advances posted to your account, and subtracting any 
payments  as  received  or  credits  as  posted  to  your  account,  but 
excluding any unpaid Finance Charges.

11. INTEREST RATE

a. PURCHASES  If your account is subject to a Finance Charge, 
your  ANNUAL  PERCENTAGE  RATE  may  vary.  Your  Rate  on 
purchases is determined by adding 8.42% for Classic or 5.92% 
for Platinum to the “Prime Rate” published in the Wall Street 
Journal  under  the  “Money  Rates”  subsection  on  the  last 
business day of each month. 

The  Finance  Charge  for  a  billing  cycle  is  computed  by  applying 
the  Monthly  Periodic  Rate  to  the  average  daily  balance  of  Credit 
Purchases,  which  is  determined  by  dividing  the  sum  of  the  daily 
balances during the billing cycle by the number of days in the cycle. 
Each daily balance of Credit Purchases is determined by adding to 
the outstanding unpaid balance of Credit Purchases at the beginning 
of the billing cycle any new Credit Purchases posted to your account, 
and subtracting any payments as received or credits as posted to 
your account, but excluding any unpaid Finance Charges.

b. CASH ADVANCES  If your account is subject to a Finance 
Charge, a transaction fee of $5.00 or 2% of the Cash Advance 
amount, whichever is greater, will be imposed for each Cash 
Advance posted to your account during a billing cycle. We will 
compute the Finance Charge on a Cash Advance by applying 
a  “Monthly  Periodic  Rate”  of  1.500%  per  month  (which  is 
a  corresponding  ANNUAL  PERCENTAGE  RATE  of  18%)  as 
follows:

The  Finance  Charge  for  a  billing  cycle  is  computed  by  applying 
the  Monthly  Periodic  Rate  to  the  average  daily  balance  of  Cash 
Advances,  which  is  determined  by  dividing  the  sum  of  the  daily 
balances by the number of days in the billing cycle. Each daily balance 
of Cash Advances is determined by adding to the outstanding unpaid 
balance of Cash Advances at the beginning of the billing cycle any 
new Cash Advances posted to your account, and subtracting any 
payments  as  received  or  credits  as  posted  to  your  account,  but 
excluding any unpaid Finance Charges.

12. OTHER CHARGES – In addition to the Finance Charge, you 
agree to pay the bank the following fees and charges:

a.  LATE  PAYMENT  FEE  If  you  do  not  pay  a  Minimum  Payment 
within 1 day after the Closing Date of the billing cycle in which the 
payment was due, a late payment charge of $25.00 will be imposed 
on your account.

b. RETURN CHECK FEE  We will assess a return check charge of 
$25.00 for any check or other form of negotiable instrument which 
is presented for payment on the account and which is subsequently 
returned not paid.

c.  INTERNATIONAL  TRANSACTION  FEE    Foreign  transactions 
are subject to a fee by Issuer, of 2% of the U.S. dollar amount of the 
transaction and will apply to any cross-border transaction where the 
licensed VISA merchant and Issuer are located in different countries. 

d. DOCUMENTATION CHARGES  You may be assessed a charge 
for copies you request of a document (sales draft, cash advance draft, 
credit voucher) plus research time; copies of statements which were 
mailed to you; and any other pass-through fees assessed to us by 
VISA in connection with your account. No charge will be imposed 
in connection with any good faith assertion of a billing error on your 
account.

e.    All  costs  of  collections  including  reasonable  attorney  fees  as 
further noted in paragraph 25 herein.

f. ATM USAGE FEE  A fee may be imposed by an ATM operator 
not holding the consumer’s account, or by any national, regional, or 
local  network  used  to complete  the  transaction.   Automated  teller 
machine operator means any person that operates an automated 
teller machine at which a consumer initiates an electronic fund transfer 
or a balance inquiry and does not hold an account to or from which 
the transfer was made, or about which an inquiry is made.

13. PAYMENTS AND CREDITS will generally be applied to amounts 
outstanding  at  the  time  the  payment  or  credit  is  received  in  the 
following order:

-Cash Advance Finance Charges 
-Purchase Finance Charges 
-Late Fees 
-Annual Fees
-Cash Advance Accruing Balances                                                   
  (oldest balance is paid first)   
-Purchase Accruing Balances 
  (oldest balance is paid first)   
-Non-Accruing Balances

14. We agree at no extra cost to provide you and your spouse and 
dependent children with up to $1,000,000 of insurance for accidental 
death or dismemberment whenever you travel on a common carrier 
if  you  buy  your  travel  tickets  with  your  VISA  Platinum  card.  A 
description of insurance terms and conditions will be provided.

a. We agree at no extra cost to provide you and your spouse and 
dependent children with up to $500,000 of insurance for accidental 
death or dismemberment whenever you travel on a common carrier if 
you buy your travel tickets with your VISA Classic card. A description 
of insurance terms and conditions will be provided.

15. If you have given us (or give us in the future) a security interest 
in some of your property (except your principal dwelling) to secure 
other credit or loans from us, that collateral may also secure your 
credit card account.

16.  EMERGENCY  CASH  AND  LOST  CARD  REPLACEMENT: 
These services are available to VISA Platinum cardholders. If you 
are traveling and your VISA Platinum is lost or stolen, please contact 
our office immediately. Your contact number for VISA Platinum is 
(727) 570-4881 or (800) 325-3678. If your account  is in good standing 
and you are within the Continental United States, you can  receive 
a  temporary  replacement  card  in  one  business  day.  Cardholders 
outside  the Continental United States would need to allow at least 
three business days  for the temporary card to be delivered.

17.  We  set  your  credit  line  when  we  open  your  account,  and  we 
may change it from time to time. You agree not to incur, or to let 
others incur, charges on your account that exceed your credit line. 
If the total charges do exceed the credit line, you agree, when we 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
request, to make a payment to reduce the total on your account to 
an amount below your credit line. Your credit line will appear on each 
monthly statement.

18.  If  you  revoke  the  authority  of  someone  to  use  your  account, 
revocation  is  not  effective  until  that  person’s  card  expires  or  you 
return it to us, whichever is first; provided, however, each joint user 
agrees to pay all amounts due us for charges made by any joint user 
until all cards are returned to us and the balances are paid in full.

19. You agree to notify us promptly by telephone of the loss or theft 
of any credit card bearing your account number. You may notify us 
by telephone at  (727) 570-4881 or (800) 325-3678.

You will not be liable for any unauthorized use, unless we determine, 
based on substantial evidence, that you were grossly negligent in 
the handling of the account or card.

20.  You  agree  that  “unauthorized  use”  means  the  use  of  a  credit 
card which has occurred or may occur as the result of loss, theft or 
other wrongdoing, and which is by a person other than you or your 
agent, who does not have actual, implied or apparent authority for 
such use, and from which you receive no benefit.

21.  We  are  not  accountable  if  anyone  refuses  to  honor  a  credit 
card  with  your  account  number.  All  Credit  Purchases  and  Loans 
are effected at the option of the Seller and Cash Advancing Bank, 
respectively, and Issuer shall not be responsible for refusal by any 
Seller or Cash Advancing Bank to honor the Card or any Related 
Card. Any refund, adjustment or credit allowed by Seller shall not be 
by cash but rather by a credit advice to Issuer which shall be shown 
as a credit on Cardholder’s account statement with Issuer.

22.  You  agree  to  advise  us  promptly  if  you  change  your  mailing 
address. We can accept address corrections from the U.S. Postal 
Service. All written notices and statements from us to you will be sent 
to your address as it appears on our records.

23. We will consider your account past due if you fail to pay at least 
your minimum payment in funds acceptable to us by the date it is 
due.  Your  account  will  remain  past  due  until  any  previous  unpaid 
payment is paid.

24.  We  can  consider  you  in  default  if  you  provide  us  with  false 
information or signature, if you try to exceed or do exceed your credit 
line without our permission, if you fail to provide updated information 
which we request from time to time, if you move (either temporarily 
or permanently) outside the United States, if you become subject to 
bankruptcy or insolvency proceedings, if attachment or garnishment 
proceedings are instituted against you or your property, if there is 
an event which we believe causes the prospect of payment to be 
significantly impaired, if you fail to comply with any provision of this 
agreement or in the event of death. Default on any account with us 
will constitute default on all accounts with us. Upon default, at our 
option and under applicable law, we can declare all amounts on your 
account immediately due and payable. Also, we can exercise all rights 
available to us under law to collect what you owe us. All remedies 
are cumulative and our failure to exercise any one shall not affect 
our rights to any other remedy.

25. If Bank incurs collection costs or attorney fees in connection with 
your account, as permitted by applicable law, you agree to pay the 
reasonable costs of collection, including, but not limited to, attorney 
fees and collection fees in an amount not to exceed 15% of the unpaid 

debt on your account if such limitation is required by law.

In your letter, give us the following information:

Interest Rates and Interest Charges 

26. If you make a payment with a check, money order, or other type 
of instrument marked “Payment in Full” or other language indicating 
satisfaction of indebtedness, we are not bound by such language and 
do not waive any rights under this agreement. Where full payment 
of  any  indebtedness  owing  under  this  agreement  is  not  made, 
satisfaction of indebtedness shall occur only pursuant to a written 
agreement, signed by an authorized employee of the Bank.

Communications regarding disputed balances must be sent to: 
Customer Service, P.O. Box 30495, Tampa, FL 33630.

27. Payments must be made to Issuer in U.S. dollars drawn on a 
U.S. bank. If Cardholder incurs charges in any other currency, the 
charges will be converted into U.S. dollars. 

VISA – The exchange rate between the transaction currency and 
the billing currency used for processing international transactions is:

-  A  rate  selected  by  VISA  from  the  range  of  rates  available  in 
wholesale  currency  markets  for  the  applicable  central  processing 
date, which rate may vary from the rate VISA itself receives, or

- The government-mandated rate in effect for the applicable central 
processing date.

28. We can change the terms of this agreement including changing 
the  periodic  rate  and  the  annual  percentage  rate  on  the  existing 
balance of your account to the maximum rate allowed by law, even 
if that maximum rate increases after the date of this agreement. We 
will, of course, comply with applicable law about notice to you if we 
make any changes.

29. We can waive, or choose not to enforce, any of our rights under 
this agreement at any time, without the waiver affecting any of our 
other rights. A waiver on one occasion will not act as a waiver of the 
same right at a future time.

30.  We  may  sell,  assign  or  transfer  your  account  or  any  portion 
thereof, without notice to you. You may not sell, assign or transfer 
your account without first obtaining our prior written consent.

31. From time to time we may monitor telephone calls between you 
and us to assure the quality of our customer service.

32. We both agree that this agreement is governed by the laws of 
Kansas except to the extent that federal law applies. 

YOUR BILLING RIGHTS
KEEP THIS NOTICE FOR FUTURE USE

This notice contains important information about your rights and our 
responsibilities under the Fair Credit Billing Act.

Notify us in Case of Errors or Questions About Your Bill

If you think your bill is wrong, or if you need more information about 
a transaction on your bill, write us on a separate sheet of paper at 
the address listed on your bill. Write to us as soon as possible. We 
must hear from you no later than 60 days after we sent you the first 
bill on which the error or problem appeared. You can telephone us, 
but doing so will not preserve your rights.

-Your name and account number.  
-The dollar amount of the suspected error. 
-Describe the error and explain, if you can, why you believe there 
is an error. If you need more information, describe the item you are 
not sure about.

If you have authorized us to pay your credit card bill automatically 
from your savings or checking account, you can stop the payment 
on any amount you think is wrong.

To stop the payment your letter must reach us three business days 
before the automatic payment is scheduled to occur.

Your  Rights  and  Our  Responsibilities  After  We  Receive  Your 
Written Notice

We must acknowledge your letter within 30 days, unless we have 
corrected the error by then. Within 90 days, we must either correct 
the error or explain why we believe the bill was correct.

After we receive your letter, we cannot try to collect any amount you 
question, or report you as delinquent. We can continue to bill you 
for the amount you question, including finance charges, and we can 
apply any unpaid amount against your credit line. You do not have 
to pay any questioned amount while we are investigating, but you 
are still obligated to pay the parts of your bill that are not in question. 

If we find that we made a mistake on your bill, you will not have to 
pay any finance charges related to any questioned amount. If we 
did not make a mistake, you may have to pay finance charges, and 
you will have to make up any missed payments on the questioned 
amount. In either case, we will send you a statement of the amount 
you owe and the date that it is due.

If you fail to pay the amount that we think you owe, we may report you 
as delinquent. However, if our explanation does not satisfy you and 
you write to us within 10 days telling us that you still refuse to pay, 
we must tell anyone we report you to that you have a question about 
your bill. And, we must tell you the name of anyone we reported you 
to. We must tell anyone we report you to that the matter has been 
settled between us when it finally is.

If we do not follow these rules we cannot collect the first $50.00 of 
the questioned amount, even if your bill was correct.

Special Rule for Credit Card Purchases

If you have a problem with the quality of property or services that 
you purchased with a credit card, and you have tried in good faith to 
correct the problem with the merchant, you may have the right not 
to pay the remaining amount due on the property or services. There 
are two limitations on this right:

You must have made the purchase in your home state or, if not within 
your home state, within 100 miles of your current mailing address; and 

The purchase price must have been more than $50.00.

These limitations do not apply if we own or operate the merchant, 
or if we mailed you the advertisement for the property or services.

12.17%
9.67%

Annual Percentage Rate 
(APR) for Purchases
This APR  will  vary  with  the  market  based  on  the  Prime 
Rate. See  “Interest  Rate”  section  of  this  agreement  for 
more details.
APR for Balance Transfers

for Classic 
for Platinum  

Same as Purchase Rate

Paying Interest

APR for Cash Advance

18% 
Your due date is at least 25 
days after the close of each 
billing cycle. We will not charge you interest on purchases 
if you pay your entire balance by the due date each month. 
We will begin charging interest on cash advances on the 
transaction date.

For Credit Card Tips from 
the Federal Reserve Board

To learn more about factors 
to  consider  when  applying 
for  or  using  a  credit  card, 
visit  the  website  of  the  Consumer  Financial  Protection 
Bureau at http://www.consumerfinance.gov/learnmore
Fees
Annual Fee
Transaction Fees
   • Balance Transfer
   • Cash Advance

None

None
Either $5 or 2% of the amount 
of  each  cash  advance, 
whichever is greater.

   • Foreign Transaction

2% of U.S. dollar amount of 
the transaction

Up to $25
Up to $25

Penalty Fees
   • Late Payment
   • Returned Payment
How We Will Calculate Your Balance: We use a method 
called  “average  daily  balance  (including  new  purchases).” 
See “Balance Calculation” section.
Billing  Rights:  Information  on  your  rights  to  dispute 
transactions and how to exercise those rights is provided in 
this cardholder agreement. See “Your Billing Rights” section 
for more details.

UNIV  Rev. 1/17