To use this right, all of the following must be true:
1.  The purchase must have been made in your home state 

or within 100 miles of your current mailing address, and 
the purchase price must have been more than $50. (Note: 
Neither of these are necessary if your purchase was based 
on an advertisement we mailed to you, or if we own the 
company that sold you the goods or services.)

2.  You must have used your credit card for the purchase. 
Purchases made with cash advances from an ATM or 
with a check that accesses your credit card account do not 
qualify.

3.  You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still 
dissatisfied with the purchase, contact us in writing at:

Michigan Educational Credit Union
Credit Card Customer Service
9200 Haggerty Road
Plymouth, MI 48170

While we investigate, the same rules apply to the 
disputed amount as discussed above. After we finish our 
investigation, we will tell you our decision. At that point, if 
we think you owe an amount and you do not pay, we may 
report you as delinquent.

The Federal Equal Credit Opportunity Act prohibits 
creditors from discriminating against credit applicants on 
the basis of race, color, religion, national origin, sex, marital 
status, age (provided that the applicant has the capacity 
to enter into a binding contract); because all or part of the 
applicant’s income derives from any public assistance 
program; or because the applicant has in good faith 
exercised any right under the Consumer Credit Protection 
Act. The agency that administers compliance with this law 
concerning this Credit Union is:

Michigan Department of Consumer and Industry Services 
Office of Financial and Insurance Regulation 
P.O. Box 30224, Lansing, MI 48909

your Account, and you authorize us to disclose information 
regarding our experience with you under this Agreement to 
credit bureaus and other creditors.
14. Effect of Agreement – This Agreement contains our 
complete contract relating to the Account and applies to 
every transaction relating to the Account even though a sales 
or cash advance draft you sign or a credit slip may contain 
different terms.
15. Amendment of Agreement – From time to time, we may 
amend this Agreement by giving you written notice of the 
amendment at least 45 days before it goes into effect, unless 
a shorter notice period is permitted by law or no notice is 
required by law. The notice will be sent to your last known 
address appearing in our records when it is sent, and will 
state the date upon which the amendment will become 
effective.
16. Cash Advance by Machine – If Automated Teller 
Machines (ATMs) or other electronic devices are available 
while this Agreement remains in effect which make it 
possible for you to obtain a Cash Advance by use of 
your Card in such a machine, we will furnish you with a 
confidential Personal Identification Number (PIN). Your use 
of that number, together with your Card, in getting a Cash 
Advance from such a machine is agreed to constitute your 
signature for purposes of such Cash Advance. If you use an 
ATM that is not owned by us, you may be charged a fee for 
using that machine to obtain a cash advance.
17. Personal Identification Number (PIN) – Upon request 
we will furnish you with a Personal Identification Number 
(PIN). You agree to keep the PIN confidential. You also 
agree you won’t write the PIN on the Card or anything you 
keep with the Card. Your use of the PIN and Card in getting 
a Cash Advance or making a Purchase is agreed to constitute 
your signature for purposes of such transactions. You can 
also use your card together with your Personal Identification 
Number (PIN) to get a Cash Advance from an Automated 
Teller Machine (ATM) in the Visa Network, to get a Cash 
Advance from a Visa financial institution or make a 
Purchase from a merchant that uses the Card in an electronic 
terminal that accesses the Visa system.
18. Credit Union Membership – You understand and 
agree that the closing of your Credit Union Share Account 
terminates your status as a member of the Credit Union, and 
upon such closing, you can no longer obtain credit with the 
Credit Union Visa Platinum.
19. No Waiver of Rights – Even though we may have rights 
to take or not take certain action under this Agreement, we 
may decide not to enforce those rights. Our decision not to 
enforce any right we have under this Agreement does not 
mean that we waive that right in the future.

YOUR BILLING RIGHTS – 
KEEP THIS DOCUMENT FOR FUTURE USE

This notice tells you about your rights and our 
responsibilities under the Fair Credit Billing Act.

What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us 
at:

Michigan Educational Credit Union 
Credit Card Customer Service 
9200 Haggerty Road 
Plymouth, MI 48170

In your letter, give us the following information:
•  Account information: Your name and account number.
•  Dollar amount: The dollar amount of the suspected error. 
•  Description of problem: If you think there is an error on 
your bill, describe what you believe is wrong and why 
you believe it is a mistake.

You must contact us:
•  Within 60 days after the error appeared on your 

statement.

•  At least 3 business days before an automated payment is 
scheduled, if you want to stop payment on the amount 
you think is wrong.

You must notify us of any potential errors in writing. You 
may call us, but if you do we are not required to investigate 
any potential errors and you may have to pay the amount in 
question.
What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:
1.  Within 30 days of receiving your letter, we must tell you 
that we received your letter. We will also tell you if we 
have already corrected the error.

2.  Within 90 days of receiving your letter, we must either 

correct the error or explain to you why we believe the bill 
is correct.

While we investigate whether or not there has been an 
error:
•  We cannot try to collect the amount in question, or report 

you as delinquent on that amount.

•  The charge in question may remain on your statement, 
and we may continue to charge you interest on that 
amount.

•  While you do not have to pay the amount in question, you 

are responsible for the remainder of your balance.
•  We can apply any unpaid amount against your credit 

limit.

After we finish our investigation, one of two things will 
happen:
•  If we made a mistake: You will not have to pay the 

amount in question or any interest or other fees related to 
that amount.

•  If we do not believe there was a mistake: You will have to 
pay the amount in question, along with applicable interest 
and fees. We will send you a statement of the amount you 
owe and the date payment is due. We may then report 
you as delinquent if you do not pay the amount we think 
you owe.

If you receive our explanation but still believe your bill 
is wrong, you must write to us within 10 days telling us 
that you still refuse to pay. If you do so, we cannot report 
you as delinquent without also reporting that you are 
questioning your bill. We must tell you the name of anyone 
to whom we reported you as delinquent, and we must let 
those organizations know when the matter has been settled 
between us.

If we do not follow all of the rules above, you do not have to 
pay the first $50 of the amount you question even if your bill 
is correct.
Your Rights If You Are Dissatisfied With Your Credit Card 
Purchases
If you are dissatisfied with the goods or services that you 
have purchased with your credit card, and you have tried 
in good faith to correct the problem with the merchant, you 
may have the right not to pay the remaining amount due on 
the purchase.

Visa Platinum  
Credit Card Disclosure 
And Agreement

(Effective 1/1/11)

Website: www.michedcu.org 
e-mail: general@michedcu.org

Office Hours (All MECU Locations) 
9:30 a.m. to 5:30 p.m. Monday thru Friday

Main Office 
9200 Haggerty Road • Plymouth, MI 48170 
Phone: (734) 455-9200

Toll-Free Phone: (888) 261-3355 
(Outside Metro Detroit area)

Important MECU Credit Card Phone Numbers
24-Hour Credit Card Customer Service 
(800) 654-7728

Lost or Stolen Cards 
(800) 449-7728

01/11 

M-102845

Visa Platinum 
Account-Opening Disclosures

INTEREST RATES AND OTHER CHARGES

Annual Percentage  
Rate (APR) for  
Purchases
APR for Balance 
Transfers
APR for Cash 
Advances

9.90%

9.90%

9.90%

Paying Interest

Minimum Interest 
Charge

For Credit Card 
Tips from the 
Federal Reserve 
Board

FEES

Annual 
Membership Fee

Transaction Fees
•  Foreign 

Transaction

Penalty Fees
•  Late Payment
•  Returned 

Payment Charge
•  Over-the-Credit 

Limit
Other Fees
•  Damaged Card 
Replacement
•  Statement Copy
•  Draft Copy
•  PIN Replacement
•  Lost or 

Stolen Card 
Replacement

Your  due  date  is  at  least  25  days 
after  the  close  of  each  billing 
cycle.  We  will  not  charge  you 
any  interest  on  purchases  if  you 
pay  your  entire  balance  by  the 
due  date  each  month.  We  will 
begin  charging  interest  on  cash 
advances and balance transfers on 
the transaction date.

None

To  learn  more  about  factors  to 
consider  when  applying  for  or 
using a credit card, visit the website 
of  the  Federal  Reserve  Board  at 
http://www.federalreserve.gov/
creditcard

None

1% of the converted  
U.S. dollar amount

Up to $20
None

None

$2 to replace damaged card

$1 per statement
$1 per draft
$2
No charge for first, second 
or third occurrence. $50 per 
occurrence beginning with 
fourth occurrence.

How We Will Calculate Your Balance: We use a method 
called “average daily balance (including new purchases).”
Billing Rights: Information on your rights to dispute 
transactions and how to exercise those rights is provided in 
your account agreement.

Visa Platinum  
Agreement and Additional Disclosures
In this agreement (called the “Agreement”), the words “you” 
and “your” mean or refer to each and all persons who have 
applied for the Card or Cards by signing this Agreement. 
“Card” means the Visa Platinum Credit Card or Cards and 
any duplicates and renewals thereof or substitutions thereof 
we may issue. “Account” means your Visa Platinum line of 
credit loan account with us. “We,” “us” and “ours” means 
or refers to this Credit Union. This Agreement is a Truth-in-
Lending Disclosure Statement as well as a contract.
1. Responsibility – By signing an application, you are 
applying to us for a Visa Platinum Credit Card line of credit 
loan. If we approve the loan and issue you a Card, you 
promise to repay all debts and the FINANCE CHARGE 
thereon arising from any authorized use of the Card. You 
agree not to let someone else use the card. If an application 
is signed by two persons, the Account is joint; that is, each 
of you, separately and jointly with each other, is liable for 
all debts on the Account and FINANCE CHARGE thereon. 
Your obligation to pay all such debts and FINANCE 
CHARGE thereon continues even though an agreement, 
divorce decree or other court judgment to which we are 
not a party may direct that only one of you, or some person 
other than you (or both of you), must pay such debts and 
FINANCE CHARGE.
2. Credit Line – If we approve your loan application, we 
will establish a self-replenishing line of credit for you and 
will notify you of the amount thereof (“credit limit”) in the 
mailer in which we will send you your Card. That mailer is 
hereby incorporated herein as part of this Agreement. You 
agree not to let your Account Balance exceed such amount. 
Each payment you make on the Account will replenish your 
credit limit by the part of that payment which is applied to 
principal. You may request an increase in the credit limit 
by a written application, which must be approved by us. 
We may increase or decrease the limit from time to time or 
may, with good cause, revoke your Card and terminate this 
Agreement. In either event, we will give you written notice 
of such action when required by law or regulation to do so. 
“Good Cause” includes but is not necessarily limited to your 
failure to satisfy the terms of this agreement or our adverse 
reevaluation of your Credit worthiness. In the event your 
Visa Platinum Credit Line is cancelled or revoked due to 
default, the balance at the time of default may be transferred 
in-house with the Credit Union and, as a consequence 
thereof, be included within your LOANLINER/Revolving 
Credit Agreement for collection at the same rate as set 
forth in the LOANLINER/Revolving Credit Agreement. 
However, you may terminate this Agreement, at any 
time and for any reason, by giving us written notice. 
Nevertheless, termination by you or by us does not affect 
your obligation to pay all debts and FINANCE CHARGE 
thereon arising from authorized use of your Card. The Cards 
remain our property and you must recover and surrender 
to us all Cards upon our request or upon termination of this 
Agreement.
3. Using the Card – We will send you a Card or Cards 
embossed as you have directed. As soon as received, each 
Card must be signed (in the space provided on the back) by 
the person whose name is embossed thereon. That signature 
must be in the same form as embossed on the front of the 
Card. To make a Purchase or Cash Advance, present the 
Card to a participating Visa plan merchant or financial 
institution, or to us, and sign the sales draft or cash advance 
draft which will be imprinted with your Card. Please note 

that we are not responsible if a particular Visa plan merchant 
or financial institution refuses to honor your Card. You will 
receive a copy of any draft you sign when using the Card 
which you should retain to verify your monthly statement. 
We will upon request furnish you with a copy of a draft at a 
charge of $1.00 per copy; however, no charge will be made in 
cases involving error resolution.
4. Monthly Payment – We will mail you a statement every 
month showing your Previous Balances of purchases and 
cash advances, the current transactions on your account, 
the remaining credit available under your Credit Line, 
the New Balances of purchases and cash advances, the 
Total New Balance, the FINANCE CHARGE due to date, 
and the Minimum Payment required. Every month you 
must pay at least the Minimum Payment within 25 days 
of your statement closing date. You may, of course, pay 
more frequently, pay more than the Minimum Payment, or 
pay the Total New Balance in full, and you will reduce the 
FINANCE CHARGE by doing so. The Minimum Payment 
will be either (a) 3% of your Total New Balance, or $10.00, 
whichever is greater, or (b) your total New Balance, if it 
is less than $10.00 plus (c) any portion of the Minimum 
Payment(s) shown on prior statement(s) which remains 
unpaid. In addition, at any time your total New Balance 
exceeds your Credit Line, you must immediately pay the 
excess upon our demand. We will apply your payments 
first to previously billed and unpaid FINANCE CHARGE 
on purchases; then to previously billed and unpaid 
FINANCE CHARGE on cash advances; then to previously 
billed purchases; then to cash advances; and then to new 
purchases, whether or not billed on the monthly statement. 
However, any payment equal to, or greater than, the 
Previous Balance of Purchases will be applied first to that 
balance and any FINANCE CHARGE thereon so as to avoid 
continuing accrual of FINANCE CHARGE on that amount.
5. Finance Charges – Your Visa Platinum Account will 
be subject to a FINANCE CHARGE (interest) at the 
periodic rate of .825% per month, which corresponds to an 
ANNUAL PERCENTAGE RATE of 9.90%. The FINANCE 
CHARGE is calculated by applying the above periodic 
(monthly) rate to the Average Daily Balance (including 
new purchases). An “Average Daily Principal Balance” is 
calculated separately for purchases and cash advances and 
is determined as follows: For each day during the statement 
period (billing cycle) the principal balances of purchases 
and of cash advances from the previous day are increased 
by any purchases or cash advances posted to the Account 
that day and decreased by any payments or credits posted 
to the Account that day. Such daily principal balances 
are separately totaled and then divided by the number of 
days in the statement period (billing cycle), resulting in the 
“Average Daily Principal Balances” of purchases and cash 
advances shown on your statement.

You can avoid FINANCE CHARGES on purchases by 
paying the full amount of the New Balance of Purchases 
each month within 25 days of your statement closing date. 
Otherwise, the New Balance of Purchases, and subsequent 
purchases from the date they are posted to your account, 
will be subject to FINANCE CHARGE. Cash Advances 
bear FINANCE CHARGE from the transaction date until 
paid. There is no free interest period for Cash Advances. 
However, you can always keep the FINANCE CHARGE to 
a minimum by making payments, whatever the amount, as 
promptly and as often as possible.
6. Other Charges – If the required minimum payment due 
under this Agreement is not paid within 10 days after the 

payment due date, you agree to pay the Credit Union a Late 
Payment Fee of $20 or equal to your minimum payment 
if your payment is less than $20. No late charge will be 
imposed after this Agreement has become due and payable 
in full due to default as specified in the section of the 
Agreement entitled “Default.”

Your account may be subject to other charges including a fee 
of $2.00 for replacement of damaged card(s) and a $1.00 fee 
per copy of statements.

A charge of $2.00 will be billed to your account for a 
Personal Identification Number (PIN) replacement.

There is no charge to replace a lost or stolen card after the 
first, second or third occurrence. A charge of $50.00 per 
occurrence will be billed to your account beginning with the 
fourth occurrence of a lost or stolen card.
7. Credits – If merchants who honor your Card give you a 
credit for returns or adjustments, they will do so by sending 
us a credit slip which we will post to your Account. You 
should keep your copy of the credit slip to verify your 
monthly statement. If your credits and payments exceed 
what you owe us on the Account we will credit such excess 
to the Account and, if the amount is $1.00 or more, we will 
credit it to your share account after 6 months or upon your 
written request.
8. Foreign Transactions with Visa Platinum – Purchases 
and Cash Advances you make in foreign countries and 
foreign currency will be billed to you in U.S. dollars. The 
conversion to U.S. dollars will be calculated based on a 
government-mandated rate in effect one day prior to the 
Processing Date. If you make a charge in a foreign currency, 
we will charge you a Foreign Transaction Fee of 1% of the 
converted U.S. dollar amount.
9. Loss or Theft of Card – You agree to notify us 
immediately upon discovering that your Card has been lost 
or stolen. Call 1-800-449-7728.
10. Liability for Unauthorized Use – You may be liable 
for the unauthorized use of your credit card. You will not 
be liable for unauthorized use that occurs after you notify 
Michigan Educational Credit Union at 9200 Haggerty Road, 
Plymouth, MI 48170, orally or in writing, of the loss, theft, or 
possible unauthorized use. In any case, your liability will not 
exceed $50.00.
11. Illegal Transactions – You agree not to use your Card for 
any illegal transactions.
12. Default – The Minimum Payment shown on the 
statement is due by the payment due date as shown on the 
statement. You will be in default if you fail to make the 
minimum payment by the statement payment due date. You 
will also be in default if (a) you breach any other conditions 
of the Agreement (including your agreement not to allow 
your balance to exceed your credit limit), (b) if we determine 
that your creditworthiness (which includes your ability 
to repay us) has become unsatisfactory due to change in 
employment, increase in your other obligations, or because 
of any other reason, or (c) in the event of your death. In 
the event of any default or in the event this Agreement is 
terminated by you or by us for any reason, the entire balance 
on the Account becomes due and payable forthwith. You 
also agree that, in case of default, you will pay all usual and 
customary costs of collection permitted by law, including, 
but not limited to, attorney fees and expenses incurred by us 
in the enforcement of this agreement.
13. Credit Information – You authorize us to investigate 
your credit standing when opening, renewing or reviewing