VISA® RETAIL INSTALLMENT CREDIT AGREEMENT 
The Summit Federal Credit Union 

In  this  Agreement  the  word  “card”  or  “card(s)”  refers  to  all  Visa  credit 
cards issued to you, including any substitute or renewal card(s) (which we 
are  authorized  to  reissue  at  any  time).  The  words  “you,”  “your,”  and 
“yours”  refer to each Visa applicant and anyone else the applicant permits 
to use a card. The words “we,” “us,” and “our” refer to The Summit Federal 
Credit Union. 

SIGNATURE  AND  CREDIT  LIMIT.  Sign  your  card  before  you  use  it.  The 
first use  of  your  card,  check,  or  the  card  number  means  that  you  accept 
and  agree to  be  bound  by  all  the  terms  of  this  Agreement.  Prior  thereto, 
you  will  not  be  responsible  for  any  purchase  or  lease  of  property  or 
services  or  cash  advances by use  of the  card after its loss  or theft.  Your 
initial  credit  limit  is  stated  on  the  carrier  containing  the card(s),  and  your 
current credit limit will appear on  your  billing  statement.  You  may  request 
an increase in your credit limit by a written application or telephone request 
to  us.  We  have  the  right  to  increase  or  reduce  your  credit  limit  or  to 
terminate your borrowing privileges at any time without prior notice to you. 
You may not allow the outstanding balance of your account to  exceed  the 
credit  limit  which  we  approve.  We may,  at  our  discretion, make advances 
from  your  account  in  excess  of  your  credit  limit,  but  that  will  not change 
the  amount  of  your  credit  limit.  Any  such  advances  are  subject  to  all the 
provisions of this Agreement. You agree to repay any outstanding amounts 
which exceed your credit limit immediately on our demand. 

USE  AT  AUTOMATED  TELLER  MACHINES  (ATMs).  If  your  card  can 
be used  at  ATMs,  you  have  been  given  a  Personal  Identification  Number 
(PIN).  You  promise  that  you  will  not  give  your  card  or  PIN  to  anyone 
who  is  not authorized  to  use  your  card.  You  also agree  not  to  write  your 
PIN on the card itself. 

USE  OF  THE  CARD.  You  may  use  the  card  to  make  purchases  or 
leases  of  goods  or  services  in  person,  by  mail,  electronically  or  by 
telephone  from  merchants  and  others  who  accept  Visa  cards.  You  may 
also  obtain  cash  loans  (called  “cash  advances”)  from  us,  from  other 
financial  institutions  participating  in  the  Visa  program,  from  automated 
teller  machines  which  are  part  of  the PLUS or Visa network, or by using 
a convenience check which we send you for that purpose. 

(Not  all  ATMs  provide  such  access  and  you  will  need  to  use  your  PIN  at 
those  that  do.)  Cash  advances  can  be  used  to  make  balance  transfers. 
You will owe us the amount charged by use of the card, your card number 
or your PIN, plus any other charges provided in this Agreement, all payable 
in U.S. dollars. 

We  will  not  be  responsible  for  the  failure  of  any  third  party  to  honor 
your  card.  Furthermore,  utilization  of  your  card  in  some  cases  (for 
instance,  for  a  transaction  in  an  amount  above  a  certain  level)  will  be 
subject  to  our  approval.  We  will  make  every  effort  to  approve  all  your 
transactions in accordance with the terms of this Agreement. 

However,  there  are  times  when  our  approval  system  is  not  working,  and 
there are  other  cases  (for  instance,  abnormal  frequent  use  of  the  card) 
where  our approval  will  be  withheld.  Because  of  security  reasons,  we 
cannot  divulge the  details  of  our  approval  system.  However,  you  agree 
that  we  will  not  be responsible for the failure to approve a transaction in 
such cases. 

NO USE FOR ILLEGAL TRANSACTIONS. You agree not to use the Card, 
the  Card  number  or  your  PIN  in  connection  with  any  illegal  transaction, 
such as, but not limited to, illegal gambling. The Credit Union may assume, 
without  any  further inquiry, that all transactions made by you or someone 
authorized by you  using  the  Card,  the  Card  number  or  the PIN  are legal, 
even  if  the  Credit  Union  has  actual  or  imputed  knowledge  of  information 
which might reasonably lead it to question whether a particular transaction 
is legal. 

rates  available  in  wholesale  currency  markets,  which  may  vary  from  the 
rate  Visa  itself  receives,  or  the  government mandated rate in effect for the 
applicable central processing date. The currency conversion rate used on the 
processing date may differ from the rate that would have  been  used  on  the 
purchase  date  or  statement  posting  date.  You  will  be required  to  pay  any 
International  Service  Assessment  or  other  fee  that  Visa imposes on you or 
us  in  connection  with  the  transaction,  which  is  currently  1%  of  the 
transaction amount. 

HOW TO STOP PAYMENT OF  A CHECK. You may request stop payment 
of  a  convenience  check  by  notifying  us  by  telephone  at  the  following 
telephone number: (585) 453-7030 or (800) 836-SFCU, extension 7030. Your 
stop payment request will only be effective for fourteen (14) days from your 
notice  unless  the  stop  payment  request  is  in  writing,  signed  by  you, 
describes with certainty the item on which the payment is to be stopped, and 
is received by us at 100 Marina  Drive,  Rochester,  New  York,  14626,  in  a 
timely  manner  so  as  to  afford  us  a reasonable opportunity to act upon it. 
In  any  event,  we  may  disregard  any  stop  payment  request  six  (6)  months 
after we receive it unless you renew the stop payment request by writing to 
us  within  that  six  month  period.  If  you  request  a  stop  payment,  a  fee  of 
$29.00  will  be  charged  to  your  account,  even  if  we  are  unsuccessful  in 
stopping  the  payment.  We  will  use  commercially  reasonable efforts to stop 
payment on your convenience check. However, you agree that we will not be 
responsible  in  any  way  if  a  convenience  check  is  cashed  or  otherwise 
presented  for  payment  after  you  have  requested  us  to  stop  payment  and, 
using commercially reasonable efforts, we are unable to stop payment. 

MONTHLY  STATEMENT.  If  you  have  a  balance  in  your  account  at  the 
end  of  your  billing  period  or  a  transaction  occurred  during  the  billing 
period,  we  will  send  you  a  statement.  It  will  show  separately  your 
purchase(s),  your  cash  advance(s),  the  finance  charge,  the  minimum 
payment  due,  and  the  date  the payment is due. The statement will be sent 
to you at least 21 days before the date that your payment is due. 

PAYMENTS. Payments should be sent to:   

VISA 
P.O. Box 37603 
Philadelphia, PA 19101-0603 

There  could  be  a  delay  of  up  to  five  (5)  business  days  in  crediting  the 
payment to your account if you send a payment to us at any other address. 
All  payments  must  be  made  in  U.S.  Dollars  and  drawn  on  a  financial 
institution located in the United States. 

MINIMUM PAYMENT. The minimum payment will be the sum of (a) through 
(c) below: 

(a)  2.4%  of  the  total  New  Balance  as  shown  on  your  monthly 

billing statement; 

(b)  entire  portion  of  the  New  Balance  in  excess  of  your  credit 

limit; 

(c)  any amount past due. 

NOTE:  If the sum of (a) through (c) is less than $25, a minimum payment 
of  $25  will  be  due.  However,  if  the  New  Balance  shown  on  your  monthly 
statement  is  less  than  $25,  the  entire  New  Balance  will  be  due.  The  New 
Balance  includes  outstanding  indebtedness  for  purchases  and/or  cash 
advances,  fees,  finance  charges,  and  any  other  obligation(s)  under  this 
Agreement. 

If the minimum payment computed as above is not an even dollar amount, 
the minimum payment due may be rounded to the next higher dollar. 

PAYING  MORE  THAN  THE  MINIMUM.  You  may  at  any  time  pay  more 
than  the  minimum  amount  due,  or  even  the  total  new  balance 
shown  on  your  monthly  statement.  The  sooner  you  pay  your  New 
Balance,  the  less  you  have  to  pay  in  FINANCE  CHARGES.  Paying  more 
than  the  minimum  in  one  month,  however,  does  not  relieve  you  of  your 
obligation to pay the minimum monthly payment each month. 

FOREIGN  TRANSACTIONS.  Purchases  and  cash  advances  made  in 
foreign  countries  and  foreign  currencies  will  be  billed  to  you  in  U.S. 
dollars.  The  exchange  rate  to  dollars  will  be  determined  in  accordance 
with  the  operating regulations  established  by  Visa  International.  As  of  the 
date  these  disclosures were  published,  those  regulations  established  the 
conversion  rate  as  either  the  rate  selected  by  Visa  from  the  range  of 

FINANCE  CHARGES.  FINANCE  CHARGES  on  your  account  will  be 
determined  by  applying  a  periodic  rate  to  the  “average  daily  balance”  for 
your  purchases and cash advances. FINANCE CHARGES accrue on both 
purchases  and  cash  advances  from  the  date  of  the  transaction  or  the  first 
day of the billing cycle  in  which  the  transaction  is  posted  to  your  account, 
whichever  is  later,  to  the  date  that  payment  for  the  purchase  or  cash 

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advance  is  credited  to  your  account.  However,  you  can  avoid  paying  a 
finance  charge  on  current  billing cycle purchases (those itemized on your 
statement)  if:  (i)  you  pay  for  the  new  purchases  by  the  due  date 
appearing  on  the  statement;  and  (ii)  the  statement  shows  no  previous 
balance for purchases, or you paid the previous balance for purchases in 
full by the due date shown on the previous statement. The due date will be 
at least twenty-five (25) days from the closing date of the billing cycle. 

We  calculate  the  FINANCE  CHARGE  on  your  account  by  (1)  multiplying 
the  applicable  periodic  rate  described  below  by  (a)  the  “purchase 
the  “cash  advance  average  daily 
average  daily  balance”,  and  (b) 
balance”  and  (2)  adding together the results of those calculations. 

To  get  the  “purchase  average  daily  balance”  we  take  the  beginning  daily 
balance of your account attributable to purchases, add new purchases or 
debits  attributable  to  purchases,  and  subtract  any  payments  or  credits 
attributable  to  purchases.  We  do  not  include  unpaid  finance  charges  in 
that calculation. This gives  us  the  “purchase  daily  balance.”  Then  we  add 
up  all  the  purchase  daily  balances  for  the  billing  cycle  and  divide  the 
total  by  the  number  of  days  in  the  billing  cycle.  This  gives  us  the 
“purchase average daily balance.” To get the “cash  advance  average  daily 
the  beginning  daily  balance  of  your  account 
balance”  we 
attributable  to  cash  advances,  add  new  cash  advances  or  debits 
attributable  to  cash  advances  and  subtract  any  payments  or  credits 
attributable to cash advances. We do not include unpaid finance charges in 
this  calculation.  This  gives  us  the  “cash  advance  daily  balance.”  Then 
we  add  up  all  the  cash  advance daily balances for the billing cycle and 
divide the total by the number of days in the billing cycle. This gives us the 
“cash advance average daily balance” of your account. 

take 

All  Visa  credit  cards  have  variable  interest  rates.  The  variable  rate  is 
determined  at  the  beginning  of  each  billing  cycle  by  adding  the  Margin 
assigned  to  your account to the Index. The Margin is determined based on 
your  creditworthiness  and  will  depend  on  the  product  type  (Visa  Gold: 
from  3.25%  to  14.50%;  Visa Platinum:  from  4.75%  to  14.50%;  and  Visa 
Signature:  from  4.75%  to  14.50%).  The  Index  is  the  highest  prime  rate 
published  in  the Wall  Street  Journal  in  the “Money Rates” section, on the 
last Tuesday of the calendar month immediately  preceding  the  beginning 
of  the  billing cycle.  The Index  rate  is  the index  from which your ANNUAL 
PERCENTAGE  RATE  and  corresponding  monthly  periodic  rate  will  be 
determined.  If  the  Index  becomes  unavailable,  another  index  will  be 
selected.  Your  rate  may  increase  or  decrease  depending  upon  the 
Index  as  of  the  next  billing cycle.  All  other  things  being  the  same, a  rate 
increase will increase the amount of FINANCE CHARGE and may increase 
the  scheduled  minimum  payment.  No  matter  what  the  Index  is,  in  no 
event  shall  the  ANNUAL  PERCENTAGE  RATE  exceed  18%  or  a 
corresponding  monthly  periodic  rate  of  1.5%.  Your 
initial  ANNUAL 
PERCENTAGE  RATE  will  be specified  in  a  document  that is  part  of  this 
Agreement  and  is  provided  when  your  account  is  open.  Your  ANNUAL 
PERCENTAGE RATE may increase after your account is opened. 

LATE  FEE.  If  any  part  of  your  minimum  payment  is  more  than  10  days 
late, you will be charged a fee of up to $25.00. 

RUSH  CREDIT  CARD  REPLACEMENT  FEE.  There  is  a  $35.00  fee  for 
credit card replacement (for 2-3 day delivery) and a $45 fee for expedited 
delivery of 1-2 days. 

DESIGN  YOUR  OWN  CARD  FEE.  If  you  Design  Your  Own  Card  a  fee 
of  $9.95  will  be  charged  to  create  the  personalized  card.  To  replace  a 
Design Your Own Card, a fee of $5.00 will be charged. 

ANNUAL FEE. There is a $75 annual fee charged for the Visa Signature 
Credit Card. 

CASH  ADVANCE  FEE.  A  fee  of  two  percent  (2%)  of  the  cash  advance 
amount shall be imposed for any cash advance. 

INSUFFICIENT  FUNDS  FEE. 
If  any  check  or  pre-authorized 
withdrawal submitted to us as a payment on the account is returned to us 
for insufficient funds, you will be charged a fee of $25.00. We may assess 
this charge the first time your payment is not honored, even if it is paid on 
resubmission.  There  is  a  $25.00  insufficient  funds  fee  for  convenience 
checks presented against a Visa that is past due or has insufficient funds 
available. 

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CARD/PIN  FEE.  A  fee  of  $5.00  will  be  imposed  for  replacement  of 
existing credit cards and PINs. 

DUPLICATE  SALES  DRAFT  FEE.  A  fee  of  $5.00  will  be  imposed  for 
copies of sales draft receipts. 

request  documentary 
STATEMENT/HISTORY  COPY  FEE. 
evidence of  a  transaction  on  your  account,  we  may  pass  along  to  you  the 
cost  to  us  of  researching this evidence at a rate of $20.00 per hour, with a 
minimum  charge  of  $5.00.  No  such  charge  will  be  imposed  for  billing 
statement errors or inquiries. 

If  you 

CONVENIENCE CHECKS. There is a $5.00 charge for each check copy. 

LOST  OR  STOLEN  CARDS.  If  a  card  is  lost  or  stolen,  you  must 
immediately contact  Cardholder  Services  at  866-820-4085  to  inform  us  of 
the  time,  place,  and  manner  of  loss  or  theft  and  of  your  name  and  Visa 
account number. 

LIABILITY  FOR  UNAUTHORIZED  USE.  Under  Visa’s  Zero  Liability  Policy, 
you  have  liability  protection  for  all  of  your  card  transactions  that  take 
place  on  the  Visa  system  unless  you  are  guilty  of  gross  negligence  or 
fraud. Should someone  steal  your  card  or  your  card  number  or  otherwise 
obtain  and  use  your  card  or  your  card  number  without  your  permission, 
you  pay  nothing  for  their  activity  unless  you  were  grossly  negligent  or 
acted  fraudulently.  If  you  notice  unauthorized  activity  on  your  account, 
promptly  contact  us  to  report it.  It  is  important  to  continually  monitor  your 
monthly  statement  to  identify  any  unauthorized  transactions.  We  may 
impose  greater  liability  on  you  if  we  reasonably  determine  that  the 
unauthorized 
transaction  was  caused  by  your  gross  negligence  or 
fraudulent  action  -  which  may  include  your  delay  for  an unreasonable  time 
in  reporting  unauthorized  transactions.  In  any  case,  you must immediately 
notify the credit union of loss, theft or unauthorized use of your card or your 
card number. Notice of unauthorized use may originally be oral, but must be 
followed by written notice. Notice must be given to: 

1-866-820-4085 
PSCU Service Centers, Inc. 
Customer Service 
P.O. Box 31112 
Tampa, Florida 33631-3112 

If  you  tell  us  within  two  (2)  business  days  after  you  learn  that  your  card 
or card number has been lost/stolen, you will not be liable for any losses on 
your  account.  If  you  do  not  tell  us  within  two  (2)  business  days  after  you 
learn  of  the  loss  or  theft  of  your  card  and  there  has  been  unauthorized 
use  of  your  card, liability will not exceed $50. 

BUSINESS DAYS. Our business days are Monday through Friday. Holidays 
are not included. 

APPLICATION  OF  PAYMENTS.  We  may  allocate  payments  to  amounts 
due  in  any  manner  or  order  chosen  by  us,  provided  we  comply  with  any 
applicable laws or regulations. 

SECURITY  INTEREST.  To  secure  repayment  of  amounts  you  owe  to 
The  Summit Federal Credit Union under this Agreement, you grant to us a 
security interest in all funds now and hereafter on deposit with us in all deposit 
accounts,  shares,  dividends,  sums  due  and  interest  (collectively  the 
“Funds”)  and  in  any new  accounts  that  you  may  open  with  us  hereafter, 
except  that  the  security interest you grant shall not extend to Funds that by 
applicable law may not be made subject to a security interest. 

DEFAULT AND COLLECTION COSTS. We have the following rights:  

(a)Default. You will be in default on this account if: (i) you fail to make a 
required payment on time; (ii) you fail to perform any other obligation to 
us, or any representation you make proves to be untrue; (iii) you die or 
become  the  subject  of  a  proceeding  in  bankruptcy;  or  (iv)  any  third 
party attempts by legal process to take any money or other property of 
yours  in  our  possession;  (v)  if  we  reasonably  believe  you  will  not  be 
able to repay us for any reason. 
(b)Responses  to  Default.  Upon  default  we  may  without  notice  cancel 
the  account  and  require  immediate  payment  of  all  or  any  part  of  the 
balance due. We may also exercise any of our other legal rights.  
(c)Collection  Costs.  To  the  extent  permitted  by  law,  you  agree  to  pay 
our  collection  expenses,  including  without  limitation  court  costs  and 
reasonable attorneys’ fees. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CANCELLATION.  We  may  reduce  your  credit  limit  or  cancel  the 
account altogether.  Unless  you  are  in  default,  we  will  give  you  notice 
of  any  such reduction or cancellation. We may also cancel your account by 
not sending you a renewal card upon expiration of your outstanding card. 
You may cancel your account only by notifying us in writing. 

The  card(s)  at  all  times  remain  our  property,  and  must  be  surrendered 
immediately  upon  our  request.  Upon  cancellation  you  remain  obligated 
to repay all amounts due under this Agreement. 

Regardless of whether your account has been cancelled, no card may be 
used after the expiration date indicated on the card. 

SHARING   INFORMATION   AMONG   CREDIT   UNION   AFFILIATES. 
Information you provide to us or that we obtain from third parties (for 
example, credit bureaus) will not be shared. 

AMENDMENT.  We  may  change  the  terms  of  this  Agreement  at  any  time 
in  accordance  with  the  requirements  of  applicable  law.  To  the  extent 
permitted by  law  and  at  the  Credit  Union’s  option,  amendments  will  apply 
to  amounts outstanding both before and after the amendment takes effect. 

SENDING OF NOTICES. Unless otherwise required by the applicable law, 
any statement  or  notice  to  you  under  this  Agreement  will  be  sufficiently 
given  if sent to your address on file in connection with this account or to a 
new  address  of  which  you  have  notified  us  in  writing  at  least  20  days 
before the sending of the statement or notice. 

IRREGULAR  PAYMENTS.  We  may  accept 
late  payments,  partial 
payments, or items marked “payment in full” or the like without losing any 
of our rights under this Agreement. 

DELAY  IN  ENFORCEMENT.  We  may  delay  enforcing  our  rights  under 
this Agreement without losing them. 

APPLICABLE  LAW.  Except  to  the  extent  that  federal  law  shall  be 
controlling, your  rights,  our  rights,  and  the  terms  of  this  Agreement  shall 
be governed by New York law. 

NOTICE  TO  (YOU)  THE  BUYER:  1.  Do  not  use  the  card  before  you 
read this  agreement  or  if  it  contains  any  blank  space.  2.  You  are 
entitled  to  a completely filled in copy of this credit agreement. 

YOUR BILLING RIGHTS 
KEEP THIS NOTICE FOR FUTURE USE 

This  notice  tells  you  about  your  rights  and  our  responsibilities  under  the 
Fair Credit Billing Act. 

While we investigate whether or not there has been an error: (a) We cannot 
try  to  collect  the  amount  in  question,  or  report  you  as  delinquent  on  that 
amount;  (b) The charge in question may remain on your statement, and we 
may continue to  charge  you  interest  on  that  amount;  (c)  While  you  do  not 
have  to  pay  the amount in question, you are responsible for the remainder 
of  your  balance;  (d)  We  can  apply  any  unpaid  amount  against  your  credit 
limit. 

After  we  finish  our  investigation,  one  of  two  things  will  happen:  (a)  If  we 
made  a  mistake:  You  will  not  have  to  pay  the  amount  in  question  or  any 
interest  or other fees related to that amount; (b) If we do not  believe there 
was  a  mistake:  you  will  have  to  pay  the  amount  in  question,  along  with 
applicable interest and fees. We will send you a statement of the amount you 
owe and the date payment is due. We may then report you as delinquent if 
you do not pay the amount we think you owe. 

If  you  receive  our  explanation  but  still  believe  your  bill  is  wrong,  you 
must write to us within 10 days telling us that you still refuse to pay. If you do 
so,  we  cannot report  you as delinquent  without also reporting that  you  are 
questioning  your  bill.  We  must  tell  you  the  name  of  anyone  to  whom  we 
reported  you  as  delinquent,  and  we  must  let  those  organizations  know 
when  the  matter  has been settled between us. 

If we do not follow all the rules above, you do not have to pay the first $50 of 
the amount you question even if your bill is correct. 

YOUR   RIGHTS   IF   YOU   ARE   DISSATISFIED   WITH   YOUR   CREDIT 
CARD  PURCHASES.  If  you  are  dissatisfied  with  the  goods  or  services 
that you  have  purchased  with  your  credit card,  and  you  have  tried  in  good 
faith  to correct  the  problem  with  the merchant,  you may  have  the  right  not 
to pay the remaining  amount  due on  the  purchase.  To  use  this  right,  all  of 
the  following  must  be  true:  (a)  The  purchase  must  have  been  made  in 
your  home  state  or  within  100  miles  of  your  current  mailing  address,  and 
the  purchase  price must have been more than $50. (Note: Neither of these 
are necessary if your purchase was  based  on  an  advertisement  we  mailed 
to you, or if  we own the company that sold you the goods or services); (b) 
You  must  have  used  your  credit  card  for  the  purchase.  Purchases  made 
with cash advances from an ATM or with a check that accesses your credit 
card  account  do  not  qualify;  (c)  you  must  not  yet  have  fully  paid  for  the 
purchase.  If  all  of  the  criteria  above  are  met  and  you  are  still  dissatisfied 
with the purchase, contact us in writing at: 

The Summit Federal Credit Union 
Canal Ponds Business Park 
100 Marina Drive 
Rochester, NY 14626-5104 

While  we  investigate,  the  same  rules  apply  to  the  disputed  amount  as 
discussed  above.  After  we  finish  our  investigation,  we  will  tell  you  our 
decision. At that point, if we think you owe an amount and you do not pay, we 
may report you as delinquent. 

WHAT TO DO IF YOU FIND A MISTAKE ON YOUR STATEMENT. If you 
think there is an error on your statement, write to us at: 
The Summit Federal Credit Union 
Canal Ponds Business Park 
100 Marina Drive 
Rochester, NY 14626-5104 
letter,  give  us 

In  your 
(a)  Account 
information: Your name and account number; (b) Dollar amount: the dollar 
amount  of  the  suspected  error;  (c)  Description  of  problem:  If  you  think 
there  is  an  error  on your bill, describe what you believe is wrong and why 
you believe it is a mistake. 

information: 

following 

the 

You  must  contact  us  (a)  Within  60  days  after  the  error  appeared  on 
your  statement,  (b)  at  least  3  business  days  before  an  automated 
payment  is  scheduled,  if  you  want  to  stop  payment  on  the  amount  you 
think is wrong. You must notify us of any potential errors in writing. You may 
call us, but if you do we are not required to investigate any potential errors 
and you may have to pay the amount in question. 

WHAT  WILL  HAPPEN  AFTER  WE  RECEIVE  YOUR  LETTER.  When 
we  receive  your  letter,  we  must  do  two  things:  1)  Within  30  days  of 
receiving your letter, we must tell you that we received your letter. We will 
also  tell  you  if  we have  already  corrected  the  error;  2) Within  90  days  of 
receiving your letter, we must either correct the error or explain to you why 
we believe the bill is correct. 

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