STCU MasterCard® Credit Card Agreement 

This Credit Card Agreement (Agreement) and the Account Disclosures 
accompanying this Agreement will govern your STCU MasterCard 
Credit Card and account issued by Spokane Teachers Credit Union 
(“STCU”). In this Agreement the words “you,” “your,” “yours”, 
“applicant,” and “Borrowers” mean any person who signs the 
application for this Account, any joint obligor, guarantor, authorized 
user, or the person whose name is embossed on the Card. The words 
“we,” “us,” “our,” and “Credit Union” mean Spokane Teachers Credit 
Union. The word “Card” means any one or more credit cards issued 
under this Account. If you sign an application for this Account or 
sign or use any Card or PlN, or allow others to use the Card or 
PlN, you and they will have accepted this Agreement just as if you 
and they signed it, and you and they, jointly and severally, will be 
bound by the following terms and conditions which govern this 
Account. 

1. YOU PROMISE TO PAY. You promise to pay us all amounts, plus 
any Interest Charges, which arise from use of the Card or Account by 
you or any other person, and to be jointly and severally liable with such 
a person, unless such other person does not have actual, implied, or 
apparent authority for such use, and you received no benefit from the 
use. You promise to pay us either by direct payment or by automatic 
transfers from your accounts. 

2. PURCHASES, CASH AND OVERDRAFT ADVANCES. You must 
sign the Card to use it. Once you have signed the Card, you can use it 
to buy or lease goods, services, or insurance wherever the Card is 
honored, up to the full amount of your Credit Line. You may use your 
Account to get cash advances from us. You may also use your Card to 
get a cash advance at ATMs, our branch offices, and at participating 
financial institutions. In addition, you may obtain cash advances by 
overdrawing your account. Loan overdraft transfers will be made in the 
amount necessary to cover each overdraft. You authorize us to charge 
your account and deposit such funds to your account. You understand 
that you will be liable for overdraft advances accessed by any 
authorized person on your checking account. If we approve, you may 
obtain advances under your account by writing pre-printed promotional 
checks that we supply to you. Your use of promotional checks will be 
shown as purchase advances on your monthly statement. We may not 
honor your promotional check if: your check is postdated; payment of 
promotional check would exceed your credit limit; a promotional check 
is signed by a person without authorized access to your account; the 
amount of the promotional check is less than the minimum required 
amount; your account has been terminated or suspended or any 
promotional checks have been reported lost or stolen. You may stop 
payment on a promotional check if you provide us with the exact 
information describing the check and providing us with adequate notice 
to act on the stop payment instruction. If you give us incorrect 
information, we will not be responsible for failing to stop payment of the 
promotional check and you will be responsible for repayment of the 
amount of the check. You understand there may be a charge for each 
stop payment order requested and any promotional check returned. 
Our liability for wrongful dishonor is limited to your actual damages; 
however, a dishonor for reasons stated above is not a wrongful 
dishonor. 

3. CREDIT LINE. If your application is approved by us, this Agreement 
will constitute a revolving line of credit for an amount which will be the 
Credit Line under your Account. We will advise you of the amount of 
your Credit Line. That amount will be the maximum amount you may 
have outstanding at any one time.  We retain the right to increase or 
decrease your Credit Line at any time. Any increase or reduction in the 
amount of your Credit Line will be shown on your monthly statement or 
by separate notice together with any changes in the applicable 
Minimum Monthly Payments. Your eligibility for this Credit Line is 
determined by our loan policy and may be terminated at our sole 
discretion, without demand or notice. You may close your Credit Line 
at any time by notifying us in writing and returning all Cards cut in half. 
If you terminate this Agreement or if we terminate or suspend your 
credit privileges, the provisions of this Agreement and your liability 
hereunder shall otherwise remain in full force and effect until you have 
paid us all sums due us under this Agreement and returned all Cards. 

4. MONTHLY PAYMENT. We will mail you a statement every month if 
your Account has a balance.  You agree that you will pay each month 
not less than the minimum monthly payment on or before the 
scheduled monthly due date.  The minimum monthly payment will be 
2.0% of your outstanding balance (“New Balance”) or $25.00, 
whichever is greater.  If your outstanding balance is $25.00 or less, 
you agree to pay the balance in full.  You may pay in full for all your 
Account balances each month, or you may repay in monthly 
installments.  We can accept late payments or partial payments, or 
checks, drafts or money orders marked “payment in full” without 
prejudice to our rights under this Agreement, which are hereby 
explicitly reserved.  A credit posting from a merchant or reversal of 
fees do not constitute a minimum payment.  The minimum monthly 
payment may be allocated at STCU’s discretion to pay off lower rate 
balances, such as promotional offers, before higher rate balances, 
such as cash advances or purchases.  Payments in excess of the 
minimum monthly payment will be allocated first to higher rate 
balances, as applicable.  From time to time, we may allow you to skip 
your minimum monthly payment due.  If you choose to skip that 
payment, Interest Charges will continue to accrue in accordance with 
this Agreement.  Payments received at:  STCU, PO Box 14429, Des 
Moines, IA 50306-3429 at or before 5:00 PM Central Time on any 
business day will be credited to your Account as of that date; payments 
received by mail at that address after 5:00 PM Central Time, on a 
weekend or federal holiday will be posted to your Account as of the 
next business day.  Payment crediting to your Account may be delayed 
up to five days if your payment is received by mail at any other address 
or not accompanied by the remittance portion of your Account 
statement. 

5. SECURITY INTEREST/PLEDGE OF SHARES. To secure your 
Account, you grant us a purchase money security interest under the 
Uniform Commercial Code in any goods you purchase through your 
Account. If you default, we will have the right to recover any of these 
goods which have not been paid for through application of your 
payments. You agree Collateral securing other consumer loans with 
STCU (except loans secured by real property) will also secure this 
Account. You also pledge all of your present and future shares and any 
earnings thereon as security for obligations under your account. You 
understand that if you default on your Account we may apply all that is 
pledged to your Account (IRA and Keogh accounts are excluded from 
the Pledge of Shares). 

6. MONTHLY STATEMENTS. Each month, we will send you a 
statement showing new purchases, cash advances, balance transfers,  
payments, and credits made to your Account during the billing cycle, 
your Previous Balance, your “Total New Balance,” any Interest 
Charges, and any other charges. Your statement also will identify the 
remaining credit limit available and the Minimum Monthly Payment you 
must make for that billing period and the date it is due. You agree to 
retain for statement verification copies of transaction slips resulting 
from each purchase, each advance, and other transactions on your 
Account. Unless you notify us of a billing error as described below, you 
accept your monthly statement as an accurate statement of your 
Account with us. 

7. INTEREST CHARGES. The total outstanding balance of purchases, 
balance transfers and cash advances in the Account on the closing 
date of a billing cycle, including any Interest Charges will be shown on 
the Monthly Statement for that billing cycle as the “New Balance.”  

(a) Cash/Overdraft Advances. An Interest Charge will be imposed 
on cash and overdraft advances from the advance posted to your 
account to the date paid. There is no time period within which to pay to 
avoid a periodic Interest Charge on cash and overdraft advances. In 
addition there is a cash advance fee (Interest Charge) of 3% of the 
amount of each advance ($5 minimum).  

(b) Balance Transfers. An Interest Charge will be imposed on 
balance transfers from the date the balance transfer amount is posted 
to your account to the date paid. There is no time period within which 
to pay to avoid a periodic Interest Charge on balance transfers.  

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(c) Purchases. An Interest Charge will be imposed on the portion of 
purchases included in the New Balance that remains unpaid within 23 
days after the closing date.  This “grace period” allows you to avoid an 
Interest Charge on purchases for a billing cycle.  However, if you do 
not pay the New Balance for purchases within the grace period, your 
Interest Charge will accrue on any unpaid purchase transactions from 
the date of purchase. 

8. CALCULATING INTEREST CHARGES. 

(a) Average Daily Balance. The Interest Charge imposed on 
purchases, balance transfers and cash advances with respect to a 
Billing Cycle will be determined by multiplying the Average Daily 
Balance of purchases, balance transfers and cash advances by a Daily 
Periodic Rate. The Average Daily Balance for purchases, balance 
transfers and cash advances are calculated separately. We take the 
beginning balance of cash advances,  balance transfers or purchases 
in your account each day then, in the sequence in which the amounts 
post to your account add any new cash advances, balance transfers 
and purchases (whichever are applicable) and subtract any payments 
or credits (and unpaid Interest Charges and late charges). This gives 
us the Daily Balance for that day. Then we add up all the Daily 
Balances of cash advances and purchases for the billing cycle and 
divide the totals by the number of days in the billing cycle. This gives 
us the “Average Daily Balances” for purchases, balance transfers and 
cash advances. Interest Charges start to accrue on cash advances, 
balance transfers and purchases from the date the cash advance, 
balance transfers or purchase is posted to your Account, and your 
Account balance is reduced when STCU receives your payment or 
enters a credit. However, a portion of your balance that is the result of 
purchases has a different treatment if you pay that entire portion by at 
least twenty-three (23) days after we send your billing statement.  An 
Interest Charge will be imposed on the portion of purchases included 
in the New Balance that remains unpaid within 23 days effective the 
opening date of the following billing cycle. Your cash advance and 
balance transfers balances have no grace period in which to avoid an 
Interest Charge. 

(b) INTEREST RATE. Your Account is subject to a non-variable 
Periodic Rate and Rate corresponding Annual Percentage Rate 
(Interest Rate). The Annual Percentage Rate is divided by 365 to 
produce the daily rate. The Annual Percentage Rate for purchases, 
cash advances and balance transfers will fall within a range of rates 
and be based upon your credit worthiness: 

Purchases & Balance Transfers 
Cash Advances 

  7.99% – 17.99% 
13.99% – 21.99% 

The Credit Union may offer introductory and promotional Annual 
Percentage Rates from time to time. At the end of any introductory or 
promotional period, the standard Annual Percentage Rate applicable to 
your account will apply. The Annual Percentage Rate applicable to 
your account will be disclosed to you with your Card and shown on 
each monthly statement. The “Total Interest Charge” shown on your 
monthly statement consists of the periodic Interest Charge on 
purchases, the periodic Interest Charge on cash advances, and the 
periodic Interest Charge on balance transfers. 

9. Fees and Charges. We may impose fees and charges on your 
Account as set forth below.  STCU reserves the right to assess other 
fees in the future. You will be notified of any new fees as required by 
law. 

(a) Annual Fee. There is no Annual Fee. 

(b) Late Fee. You agree to pay a late fee of $25.00 for each minimum 
payment not paid by payment due date. 

(c) Stop Payment Fee. There is a $25.00 fee for any stop payment 
order you order on a convenience check drawn on your account and a 
$5.00 fee for any recurring stop payment request. 

(d) Returned Payment Fee. A $25.00 fee will be assessed against 
your Account when a check submitted for payment on the Account is 
returned, regardless of the reason. 

(e) Returned Item Fee. A $25.00 fee will be assessed against your 
Account for each convenience check returned, regardless of the 
reason. 

(f) Research and Copying Fees. We may charge you $25.00 per hour 
(minimum $5.00) of research required if you request copies of any 
items or documents related to your Account. There is a $2.00 charge 
for each statement copy you request and $12.00 per copy for any 
transaction documents you request. If the request relates to a billing 
error and we determine that a billing error was made, any copying 
charges will be refunded. 

(g) PIN Change/Replacement Fee. A $2.00 charge may be assessed 
against your Account for each PIN change/replacement you request. 

(h) Card Replacement Delivery Fee. You agree to pay a $5.00 fee for 
delivery of your replacement card. Rush delivery is an additional 
charge. 

(i) Card Recovery Fee. If you report your card lost or stolen and 
subsequently find the card, and before notifying us, you use the card, 
you agree to pay a $65.00 fee for recovering your card, if captured. 

(j) Foreign Transaction Fees. Purchases and cash advances made in 
foreign countries will be billed to you in U.S. dollars.  The currency 
conversion rate for international transactions as established by 
MasterCard International, Inc., is a rate selected by MasterCard from 
the range of rates available in wholesale currency markets for the 
applicable central processing date, which rate may vary from the rate 
MasterCard itself receives or the government-mandated rate in effect 
for the applicable central processing date.  In addition, you will be 
charged an International Transaction Fee of 2% of the transaction 
amount for any card transaction made in a foreign country. 

(k) ATM Surcharge Fees. If you use an ATM to obtain a cash 
advance and the ATM is not operated by us, you may be charged an 
ATM surcharge by the ATM operator or an ATM network utilized for 
such a transaction. The ATM surcharge may be charged to your 
account if you complete the transaction. 

10. CONDITIONS OF CARD USE. The use of your Card and Account 
are subject to the following conditions: 

(a) Authorized Card Use. If you authorize anyone to use your Card in 
any manner that authority will be considered unlimited in amount and 
manner until you specifically revoke such authority by notifying the 
Credit Union immediately. You are responsible for any transactions 
made by such persons until you notify us that transactions and access 
by that person are no longer authorized and you return all cards issued 
to you. If you fail to maintain the security of the Card and the Credit 
Union suffers a loss, we may terminate your Card and account 
services immediately. You agree to notify us immediately of the loss, or 
the theft, or the use without your permission, of any Card or other 
credit instrument or device which we supply to you. You may be liable 
for any unauthorized use on the Account. You understand and agree 
that unauthorized use means the use of the card by someone other 
than you. 

(b) Ownership of Cards. Any Card or other credit instrument or 
device which we supply to you is our property and must be returned to 
us, or to any person whom we authorize to act as our agent, or to any 
person who is authorized to honor the Card, immediately according to 
instructions. The Card may be repossessed at any time in our sole 
discretion without demand or notice. You cannot transfer your Card or 
Account to another person. 

(c) Honoring the Card. Neither we nor merchants authorized to honor 
the Card will be responsible for the failure or refusal to honor the Card 
or any other credit instrument or device we supply to you. If a merchant 
agrees to give you a refund or adjustment, you agree to accept a credit 
to your Account in lieu of a cash refund. You may not use the card for 
any illegal or unlawful transactions and we may decline to authorize 
any transaction that we believe poses an undue risk of illegality or 
unlawfulness. 

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(d) Notices and Payments. All notices will be sent to your address as 
shown in the application. You agree to advise us promptly if you 
change your mailing address. All payments should be mailed to us at 
the remittance address shown on your monthly statements. Payments 
received at that address will be credited to your Account as of the date 
received. 

(e) Personal Identification Number (PIN). You will be required to 
select a Personal Identification Number (“PIN”) for use with your Card 
in accessing your line of credit at automatic teller machines (“ATM’s) 
and for certain purchase transactions, these numbers are issued to 
you for your security purposes. These numbers are confidential and 
should not be disclosed to third parties. You are responsible for 
safekeeping your PlN. You agree not to disclose or otherwise make 
available your PlN to anyone not authorized to sign on your Accounts. 
To keep your Account secure, please do not write your PlN on your 
Card or keep it in the same place as your Card. If you authorize 
anyone to use your PIN in any manner that authority will be considered 
unlimited in amount and manner until you specifically revoke such 
authority by notifying STCU and changing your PIN immediately. You 
are responsible for any transactions made by such person until you 
notify us that transaction and access by that person are no longer 
authorized and your PIN is changed. If you fail to maintain or change 
the security of your PIN and STCU suffers a loss, we may terminate 
your card and account services immediately. 

11. LOSS OR THEFT OF CARD. You agree to notify us immediately, 
orally or in writing, of the loss, theft or unauthorized use of your Credit 
Card by telephone at 509.326.1954 in Washington, 208.619.4000 in 
Idaho, or toll-free 800.858.3750, or by mail at STCU, PO Box 1954, 
Spokane, WA 99210-1954.  If you notify us of your lost or stolen credit 
card after discovery, you may not be liable for any losses related to 
credit transactions. You may not be liable for an unauthorized 
transaction, as long as you have exercised reasonable care in 
safeguarding the Card from risk of loss or theft, and upon becoming 
aware, you promptly report the loss or theft to us, otherwise your 
liability for unauthorized credit card transactions shall not exceed $50. 

12. DEFAULT. You will be in default under this Agreement if any of the 
following occur: (a) Any Minimum Monthly Payment is not made when 
due; (b) You become insolvent, bankrupt, or you die; (c) You violate 
any part of this Agreement, or any other agreement with us; or (d) if we 
reasonably deem ourselves insecure with respect to your Account. 
Upon default, we may declare the entire unpaid balance immediately 
due and payable, and you agree to pay that amount plus any 
applicable fees and costs. If you default on any part of this Agreement, 
you agree to pay us all costs to collect your Account, including court 
costs and  reasonable attorney fees whether or not there is a lawsuit, 
and fees on any appeal and fees for bankruptcy proceedings, appeals, 
and any post judgment collection services, if applicable. These fee and 
costs may be added to your Account balance and will bear interest at 
the Interest Rate in effect at that time. We can delay enforcing any 
right under this Agreement without losing that right or any other right.  
We will notify you in writing of any such action as soon as practical if it 
occurs. 

13. CREDIT INFORMATION/FINANCIAL STATEMENTS. You 
authorize us to release information to others (e.g., credit bureaus, 
merchants, and other financial institutions) regarding the status and 
history of your Credit Line. You agree to provide us, at any time we 
deem necessary, with a current financial statement and/or a new credit 
application upon request. We may investigate your credit directly or 
through a credit reporting agency. 

14. GOVERNING LAW. This Agreement will not take effect until it is 
approved by us. This Agreement shall be governed by the laws of the 
State of Washington. If any provision of this Agreement is held invalid, 
the remaining provisions that are severable shall remain in effect. 

15. ACKNOWLEDGMENT AND AMENDMENTS. You understand and 
agree to the terms and conditions in this Agreement and the Fair Credit 
Billing Notice. You acknowledge that you have received a copy of this 
Agreement and Account Disclosures including the Fair Credit Billing 
Notice.  We reserve the right to amend the terms of this Agreement at 
any time as permitted by and subject to any limitations and notice 
requirements of applicable law. 

16. BILLING ERRORS NOTICE. Your Billing Credit Card Billing 
Rights. Keep This Notice for Future Use. 

What To Do If You Find A Mistake On Your Statement. If you think 
there is an error on your statement, write to us at: STCU, PO Box 
1954, Spokane, WA 99210-1954. 

In your letter, give us the following information: 

• 
• 
• 

Account information: Your name and account number. 
Dollar amount: The dollar amount of the suspected error. 
Description of problem: If you think there is an error on your 
bill, describe what you believe is wrong and why you believe 
it is a mistake. 

You must contact us: 

•  Within 60 days after the error appeared on your statement. 
• 
At least 3 business days before an automated payment is 
scheduled, if you want to stop payment on the amount you 
think is wrong. 

You must notify us of any potential errors in writing. You may call us, 
but if you do, we are not required to investigate any potential errors 
and you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter?  

When we receive your letter, we must do two things: 

1.  Within 30 days of receiving your letter, we must tell you that 
we received your letter. We will also tell you if we have 
already corrected the error. 

2.  Within 90 days of receiving your letter, we must either 

correct the error or explain to you why we believe the bill is 
correct. 

While we investigate whether or not there has been an error: 

•  We cannot try to collect the amount in question or report you 

• 

as delinquent on that amount. 
The charge in question may remain on your statement, and 
we may continue to charge you interest on that amount. 

•  While you do not have to pay the amount in question, you 
are responsible for the remainder of your balance. 

•  We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

• 

• 

If we made a mistake: You will not have to pay the amount in 
question or any interest or other fees related to that amount. 
If we do not believe there was a mistake: You will have to 
pay the amount in question, along with applicable interest 
and fees. We will send you a statement of the amount you 
owe and the date payment is due. We may then report you 
as delinquent if you do not pay the amount we think you 
owe. 

If you receive our explanation but still believe your bill is wrong, you 
must write to us within 10 days telling us that you still refuse to pay. If 
you do so, we cannot report you as delinquent without also reporting 
that you are questioning your bill. We must tell you the name of anyone 
to whom we reported you as delinquent, and we must let those 
organizations know when the matter has been settled between us. If 
we do not follow all of the rules above, you do not have to pay the first 
$50 of the amount you question even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases.  
If you are dissatisfied with the goods or services that you have 
purchased with your credit card and you have tried in good faith to 
correct the problem with the merchant, you may have the right not to 
pay the remaining amount due on the purchase. To use this right, all of 
the following must be true: 

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• 

• 

• 

The purchase must have been made in your home state or 
within 100 miles of your current mailing address, and the 
purchase price must have been more than $50. (Note: 
Neither of these are necessary if your purchase was based 
on an advertisement we mailed to you, or if we own the 
company that sold you the goods or services.) 
You must have used your credit card for the purchase. 
Purchases made with cash advances from an ATM or with a 
check that accesses your credit card account do not qualify. 
You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the 
purchase, contact us in writing at the above address. While we 
investigate, the same rules apply to the disputed amount as discussed 
above. After we finish our investigation, we will tell you our decision. At 
that point, if we think you owe an amount and you do not pay, we may 
report you as delinquent.  

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