MISSION FEDERAL CREDIT UNION AGREEMENTS AND DISCLOSURES 

Mastercard® Credit Card Cardholder Agreement 

The terms and conditions of this Agreement shall apply to all Mastercard Credit Cards issued by Mission Federal Credit Union. 
In this Agreement, the words “Credit Union”, “us”, “we”, “our”, and “Mission Fed” mean Mission Federal Credit Union. The 
words “you”, “your”, “signer”, and “owner” mean each and all of those issued a Mastercard Credit Card. For all intents and 
purposes of this Agreement, “Card” refers to the Mastercard Credit Card or any combination of your Card, Card number, Card 
security data and Personal Identification Number (PIN). The words “Account” and “Credit Line” mean your Mission Fed Credit 
Card Loan. This Agreement governs the use of Cards issued to you and your signers. The agreements, disclosures, rules and 
regulations applicable to your Account including other agreements you have with Mission Fed, now or in the future, remain in 
effect and are made a part of this Agreement by reference unless specifically modified.  In some circumstances, we are required 
by law to notify you of changes to this Agreement, and at other times notification may not be required. If we are required by law 
to notify you about a change that you have a legal right to reject, we will provide you with instructions as to how you may reject 
such changes. If you do not want to use your Card, please destroy the Card and notify us immediately. 

1.  USING  YOUR  CARD  -  Use  of  your  Card  constitutes  acknowledgement  of  receipt  and  acceptance  of  the  terms  of  this 
Agreement. You may  use  your  Card to make purchases from merchants and others who accept your Card. You may also 
obtain cash advances from Mission Fed, other financial institutions that accept Cards, some merchants and select automated 
teller machines (ATMs). To obtain cash advances from an ATM, you must use a PIN that may be issued for use with your 
Card. You are prohibited from using your Card to participate in any type of Internet gambling or for any unlawful purpose  
or transaction. Mission Fed is not responsible for the refusal of any merchant or financial institution to honor your Card. 
2.  RESPONSIBILITY - You are responsible for all transactions (purchases, balance transfers, convenience checks and cash 
advances), including associated fees and other charges, made to your Account by you or anyone you authorize to use your 
Account. If, for any reason, we decide to terminate your Card privileges or Credit Line, you remain liable for all amounts 
owed at that time, plus all future interest charges and fees. 

3.  USE OF ACCOUNT BY OTHERS - If you permit another person to use your Account, that person is an Authorized User. 
It  is  your  responsibility  to  pay  for  all  transactions  made  by  that  person  including  any  and  all  interest  charges  and  fees 
imposed  on  those  transactions,  even  if  the  amount  of  the  actual  use  exceeds  your  permission,  to  the  extent  allowed  by 
applicable law. You may request a Card for each Authorized User and you must notify us immediately if you want to cancel 
an Authorized User’s access to your Account. If  you cancel an Authorized User’s access, we may close this Account and 
issue a new Account and Cards. It is your responsibility to collect all Cards, and other means of access from the Authorized 
User, and destroy them or return them to us.  

4.  CONVENIENCE  CHECKS  -  Periodically,  Mission  Fed  may  supply  you  with  personalized  convenience  checks, 
“Check(s)”, which you may use to make purchases or pay other bills. Use of these Checks will be treated as a cash advance 
and subject to associated transaction fees. The person whose name appears on the Check must sign it. We may return your 
Check(s)  unpaid  when  available  credit  in  your  Account  is  insufficient  to  cover  the  amount  of  the  Check(s),  when  your 
Account is in default, or when your Credit Line has been suspended. You may not use Checks to make payments on your 
Account. You may not write a postdated Check.  A stop payment may be requested on any UNPAID convenience check.  
All stop payment requests must be authorized in writing in order for the stop payment to remain valid for 12 months. Any 
stop payment request made by telephone will be valid for 14 calendar days until a written form is received. A stop payment 
processing fee will be charged. There will also be a processing fee for canceling a stop payment request, and we require the 
cancellation order in writing.  For current fees please refer to the Consumer Fee Schedule. 

6. 

5.  CREDIT LIMIT- Your credit limit will be established based on your credit worthiness, and may increase or decrease from 
time to time without prior  notification to  you. Your periodic statement will show the amount of  credit available as of the 
statement date. You are not permitted to exceed your credit limit. If your total new balance exceeds your credit limit, you 
may be required to immediately pay the excess amount. 
PERSONAL  IDENTIFICATION  NUMBER  (PIN)  -  A  PIN  acts  as  your  signature  when  obtaining  cash  advances  at 
participating  ATMs and for  other point-of-sale (POS) transactions.  Disclosing  your  PIN constitutes authorization for use  
and you remain liable for any and all subsequent transactions. Your PIN should be memorized. DO NOT keep your PIN on 
or with your Card, or any other place on your person such as checkbook, wallet or purse. If you forget your PIN, you may 
request a new one or you can choose your own PIN by visiting any Mission Fed branch. Your selected PIN should not be a 
number that would be found in your wallet or purse, i.e. birth date, address, Social Security number, etc. 

7.  DAILY PERIODIC RATE - The daily periodic rate is determined by dividing the Annual Percentage Rate (APR) by 365 

days. 

8.  AVERAGE  DAILY  BALANCE  –  To  determine  the  “Average  Daily  Balance,”  we  take  the  beginning  balance  on  your 
Account  each  day,  add  any  new  advances/purchases/fees,  and  subtract  any  payments  or  credits  and  any  unpaid  fees  and 
finance charges. This gives us the daily balance. Then, we add up all the daily balances for the billing cycle and divide the 
total by the number of days in the billing cycle. This gives us the “Average Daily Balance.” 
INTEREST  CHARGES/BALANCE  SUBJECT  TO  INTEREST  CHARGE  -  We  figure  the  interest  charges  on  your 
Account by applying the periodic rate to the ‘average daily balance. Interest Charges will be assessed on your Account for 

9. 

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each type of balance (purchases, balance transfers, convenience checks and cash advances). If you receive a statement that 
includes new purchases, and we receive a payment by the payment due date for that statement, we will not charge interest on 
any portion of the new purchases on the following statement if the statement shows we received payment of the previous 
balance or the previous  balance was zero.  Interest charges will accrue on  balance transfers, convenience checks and cash 
advances from the date they post to your Account. If you pay the new balance stated on your previous statement in full by 
the payment due date, no interest will be charged during the current billing cycle for cash advances, balance transfers and 
convenience checks that posted in previous billing cycles. For more information concerning how your interest charges are 
calculated, please contact us at 800.500.6328. 

10.  CASH ADVANCES/BALANCE TRANSFER/CONVENIENCE CHECKS - In addition to interest charges, a transaction 
fee will be imposed by Mission Fed for each transaction. Refer to the current Consumer Fee Schedule for the amount of the 
fee. 

11.  PAYMENTS - Each month you must pay at least the minimum payment shown on your statement by the due date on the 
statement. You may pay more frequently, pay more than the minimum payment or pay the new balance in full. If you make 
additional payments, you are still required to make at least the minimum payment each month your Account has a balance 
(other  than  a  credit  balance).  The  minimum  payment  is  3%  of  your  new  balance,  or  $25.00,  whichever  is  greater,  or  the 
entire  amount  of  your  new  balance  if  it  is  less  than  $25.00.  If  you  make  a  payment  in  excess  of  the  required  minimum 
periodic payment, the excess amount will be applied to balances in descending order, from the highest to the lowest APR. 
12.  FEES AND CHARGES - Additional fees and charges applicable to your Card are contained in the current Consumer Fee 

Schedule and are subject to change. 

13.  ANNUAL  FEE  (if  applicable) –  The  initial  annual  fee  will  be assessed  on  the  first  statement closing  date  after  Account 

opening.  The annual fee will then be assessed every 12 months thereafter. 

14.  SECURITY INTEREST - If you have a share secured Account, you may not withdraw amounts that have been specifically 
pledged to secure your Account until Mission Fed agrees to release all or part of the pledged amount. Your Account is also 
secured by all other shares you have in individual or joint Mission Fed accounts, as allowed by law. If you are delinquent or 
in  default,  we  may  apply  funds  in  your  shares  to  your  Account.  Refer  to  Security  Interest/Statutory  Lien  in  the  Account 
Agreement and Disclosures. 

15.  AGREEMENT TO ARBITRATE DISPUTES AND CLAIMS – The Mandatory Arbitration Agreement set forth in the 
Account Agreement and Disclosures applies to this  Account and is hereby incorporated by reference as if set forth in full 
herein. 

16.  DEFAULT/COLLECTION/ATTORNEY FEES - You will be in default of and understand that all available credit under 
this Agreement may be terminated if: (1) you do not make periodic payments as required by this Agreement; (2) you do not 
keep any promise made in this Agreement or any other agreement with Mission Fed; (3) any information that you give us to 
obtain an advance is false; (4) any third party attempts by legal process to take any property belonging to you; (5) you die, 
become insolvent or a party to any bankruptcy proceedings; or (6) as otherwise provided in this Agreement. If you are in 
default, we reserve the right to decline any further advances and/or charge privileges to you and to declare all sums owed 
under this Agreement immediately due and payable. We may accept late payments or partial payments without waiving any 
rights under this Agreement. If you are in default and we are required to take legal action to collect amounts due, we may  
add  to  your  unpaid  balance  collection  costs,  attorneys’  fees,  and  court  costs,  all  of  which  you  are  required  to  pay.  These 
provisions apply to bankruptcy appeals and post-judgment proceedings. 

17.  LIABILITY  –  LOST/STOLEN  CARD  NOTIFICATION  -  You  will  not  be  liable  for  unauthorized  transactions  using 
your  Card  if  you  promptly  report  the  loss  or  theft  to  us.  If  the  loss  or  theft  of  your  card  is  not  reported  promptly,  your  
liability  is  the  lesser  of  $50  or  the  amount  of  unauthorized  use  before  notification  to  us.  You  will  not  be  liable  for 
unauthorized use that occurs after you notify us of loss, theft, or possible unauthorized use of your Card. You may be liable 
for  the  unauthorized  use  of  your  Card  under  certain  circumstances.  If  you  furnish  your  Card  or  Card  number  and  grant 
authority to make purchases or transfers to a person (such as family member, friend or co-worker) who exceeds the authority 
given, this will not be considered unauthorized use and you will be fully liable for the transactions unless you have notified 
us that purchases or transfers by that person are no longer authorized. 
To report a lost or stolen card, call Mission Fed immediately at 800.500.6328. Once you have contacted Mission Fed 
via phone, you have the option to follow up via mail at Mission Federal Credit Union, Card Services Department, 
P.O. Box 919023, San Diego, CA 92191-9023. 

18.  TERMINATING YOUR ACCOUNT  -  Your  Account may be  terminated by  you  or  Mission  Fed at any time, however,  
such termination will not affect your obligation to pay the Account balance plus interest charges and fees on your unpaid 
balance that are charged after Account termination. You are also responsible for all transactions made to your Account after 
termination, unless the transactions were unauthorized. Mission  Fed has the right to require  you to pay  your full  Account 
balance at any time after your Account is terminated, regardless of whether it is terminated by you or Mission Fed.  If this is 
a Joint Account, the Joint Accounts section also applies to termination of this Account. 

19.  CREDIT REVIEW, REPORTING AND RELEASE OF INFORMATION – Mission  Fed shall investigate  your credit 
history when opening your Account, and may review your credit worthiness at any time. Based on this information we have 
the  right  to prohibit  future advances  or reduce your Credit  Line.   Mission  Fed  may  disclose information regarding your 
Account to consumer reporting agencies and creditors who inquire about your credit history with Mission Fed; however, we 
are not obligated to release any information unless required by law.  A negative consumer report may be submitted if you  
fail  to  fulfill  the  terms  of  your  credit  obligations,  your  Account  is  closed  for  negative  activity,  or  a  loss  is  sustained  by 

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Mission Fed which was caused by an Account owner or an authorized signer. 

20.  RETURNS  AND  ADJUSTMENTS  -  Merchants  and  others  who  honor  your  Card  may  give  you  credit  for  returns  or 
adjustments, by sending Mission Fed a credit which will be posted to your  Account. If your credits and payments exceed 
what you owe Mission Fed, the amount will be applied against future advances. If the credit balance is $1 or more, it will be 
refunded upon your written request or may be transferred to an open share account after forty-five (45) days. In the event 
there is no open share, we may send you a check. 

21.  ADDITIONAL  BENEFITS/CARD  ENHANCEMENTS  -  From  time  to  time,  we  may  offer  you  additional  services 
through  a  third-party  provider.  These  services  and  benefits  contain  certain  exclusions  and  limitations.  It  is  your  
responsibility  to  review  the  details  of  these  offers  prior  to  acceptance  and  additional  fees  may  apply.  Mission  Fed  is  not 
obligated to offer any third party services and may withdraw or change them at any time. 

22.  AUTOMATIC  BILLING  UPDATER  -  Mission  Fed  participates  in  Mastercard’s  Automatic  Billing  Updater  (ABU) 
program,  where  updated  card  information  is  provided  to  participating  merchants  under  certain  conditions.  To  learn  more 
about the ABU program or how to opt out, please visit  MissionFed.com/ABU. 

23.  FOREIGN TRANSACTIONS - Purchases and cash advances made in foreign countries and in foreign currencies will be 
billed to you in U.S. dollars using the rate of exchange between the transaction currency and the billing currency. The rate 
will be (i) a rate selected by Mastercard from the range of rates available in wholesale currency markets for the applicable 
central processing date, which may  vary  from the rate Mastercard itself receives, or (ii) the  government-mandated rate in 
effect for the applicable central processing date, in each instance, plus or minus any adjustment determined by Mission Fed. 
In addition, you will be charged a Foreign Transaction Fee on the amount of the purchase or cash advance. Please refer to  
the current Consumer Fee Schedule for applicable fees. 

24.  JOINT  ACCOUNTS  -  If  this  is  a  joint  Account  each  owner  will  be  individually  and  jointly  liable  for  payment  of  all 
amounts  owed  under  this  Agreement.  Mission  Fed  may  require  any  owner  to  repay  the  entire  amount  owed  under  this 
Agreement, regardless of who conducted the transactions. Each owner authorizes the other(s) to  individually transact and 
will be liable for the individual actions of each other.  Any  owner may terminate the  Account and the termination will be 
effective as to all owners. 

25.  ACCESS  TO  YOUR  ACCOUNT  -  You  acknowledge  that  any  joint  owner(s)  on  your  Mission  Fed  share  accounts  may 
have  access  through  your  Mission  Fed  share  Accounts  to  all  of  the  information  on  your  Mission  Fed  Credit  Card  Loan 
Account, even if your Mission Fed Credit Card Loan Account is not a joint Account. This may include, but is not limited to, 
information regarding transactions, loan history, and any other information relating to your Account. You also acknowledge 
and  agree  that  any  joint  owner(s)  on  your  Mission  Fed  share  Accounts  have  access  through  your  Mission  Fed  share 
Accounts to advance funds from your Mission Fed Credit Card Loan Account, even if your Mission Fed Credit Card Loan 
Account is not a joint Account. As the owner of your Mission Fed Credit Card Loan Account, you are fully responsible for, 
and must repay, all advances obtained from your Account by joint owner(s) on your Mission Fed  share Accounts. Once a 
joint owner is added to a Mission Fed share Account, they may not be removed from the Account. If a separation of Account 
ownership is desired, new Account(s) must be opened. 

26.  EFFECT  OF  AGREEMENT  -  The  terms  of  this  Agreement are  binding  and  applicable  to all Account  transactions  and 

supersede receipts and/or other documents issued through use of your Card which may contain different terms. 

27.  WAIVERS AND SEVERABILITY - We may waive or decline to enforce any of our rights under this Agreement without 
affecting  any  of  our  remaining  rights.  Should  any  provision  of  this  Agreement  be  deemed  invalid  or  unenforceable,  such 
determination shall not affect the validity or enforceability of any other provision. 

28.  STATEMENTS  AND  NOTICES  -  Statements  and  notices,  including  electronic  statements  and  notices,  provided  to  any 
Account owner will be considered notice to all Account owners. For more information on electronic statements and notices 
please refer to eStatement and eNotice Agreement and Disclosures. 

29.  FINAL  EXPRESSION  -  Written  Agreements  applicable  to  your  Account  may  not  be  contradicted  by  evidence  of  any 

alleged oral agreement. 

30.  GOVERNING LAW - This Agreement, your Account, as well as all applicable rights and duties and your rights and duties, 
will be governed by and interpreted in accordance with federal law to the fullest extent possible. Where federal law does not 
apply, such obligations will be governed by California law, regardless of where you live or use your Card. This Agreement  
is made in California. All credit will be extended from California and all repayment must be made in California. The venue 
for disputes shall be in San Diego County, California. 

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YOUR BILLING RIGHTS: KEEP THIS NOTICE FOR FUTURE USE 

This notice contains important information about your rights under the Fair Credit Billing Act. 

If you think there is an error on your statement write to us at: Mission Federal Credit Union, P.O. Box 919023, San Diego,  
CA 92191-9023. You may also contact us via secure email on -Mission Fed Online Banking. You may call us, but if you do we 
are not required to investigate any potential errors and you may have to pay the amount in question. You must contact us within 
60 days after the error appeared on  your  statement, at least 3 business days  before an automated payment is scheduled, if  you  
want to stop payment on the amount you think is wrong.  In your written notification, give us the following information: 

(1)  Your name and account number 
(2)  The dollar amount of the suspected error 
(3)  If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake 

When we receive your notice we will, within 30 days of receiving your written notice, tell you that we received your notice. We 
will also tell you if we have already corrected the error. Within 90 days of receiving your notice, we must either correct the error 
or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error we cannot try to collect the amount in question, or report you as 
delinquent on that amount. Additionally, 

(1)  The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
(2)  While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
(3)  We can apply any unpaid amount against your credit limit. 

After we finish our investigation if we determine a mistake was made, you will not have to pay the amount in question or any 
interest  or  other  fees  related  to  that  amount.  If  we  do  not  believe  there  was  a  mistake  you  will  have  to  pay    the  amount  in  
question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date payment is 
due. We may then report you as delinquent if you do not pay the amount we think you owe. 

If  you receive our explanation but still believe  your bill is wrong,  you must write to us within 10 days telling us that  you  still 
refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must 
tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when the matter 
has been settled between us. If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you 
question even if your bill is correct. 

If  you  are  dissatisfied  with  your  credit  card  purchases  -  If  you  are  dissatisfied  with  the  goods  or  services  that  you  have 
purchased with  your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the 
right not to pay the remaining amount due on the purchase.  To use this right, all of the following must be true: 

(1)  The purchase must have been made in your home state or within 100 miles of your current mailing address, and 
the purchase price must have been more than $50. (Note: Neither of these is necessary if your purchase was based 
on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 

(2)  You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a 

check that accesses your credit card account do not qualify. 

(3)  You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: Mission Federal Credit 
Union, Card Services Department, P.O. Box 919023, San Diego, CA 92191-9023 or via secure email on -Mission Fed Online 
Banking. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our 
investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you 
as delinquent. 

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Annual Fee 
Annual Percentage Rate (APR) 
for Purchases 
Transaction Fees 
• Cash Advance, Balance 

Transfer and Convenience 
Check 

•  Foreign Transaction 
Penalty Fees 
•  Late Payment 

•  Returned Payment 

APR for Cash Advances, Balance 
Transfers and Convenience 
Checks 

Paying Interest 

For Credit Card Tips from the 
Consumer Financial Protection 
Bureau 

Fees 
Interest Rates and Interest Charges 

None  Preferred Platinum MasterCard, Platinum MasterCard, Classic MasterCard, 

9.90% Preferred Platinum Credit Card 
Classic MasterCard Share Secured 

Up to $35 for each additional late payment in the same 6 month period 

$20  Mission Choice MasterCard 
11.90% Platinum Credit Card 
15.90% Classic Credit Card 
• 2% of the amount of each item ($2 minimum) 
16.90% Classic Credit Card Share Secured 
• 1% of the amount of the purchase or cash advance in U.S. dollars 
17.90% Mission Choice Credit Card 
0% Introductory APR on Preferred Platinum and Platinum Credit Cards on purchases posted 
• Up to $25 for the first late payment in any 6 month period 
within the first 90 days of account opening, ending the first billing cycle after the account is 
• $22 
open12 months. After that, the APR for purchases will be 9.90% for Preferred Platinum 
Credit Cards or 11.90% for Platinum Credit Cards, based on credit worthiness. 
11.90% Preferred Platinum Credit Card 
13.90% Platinum Credit Card 
17.90% Classic Credit Card, Classic Credit Card Share Secured, Mission Choice Credit Card 
0% Introductory APR on Preferred Platinum and Platinum Credit Cards on balance transfers 
posted within the first 90 days of account opening, ending the first billing cycle after the 
account is open 12 months. After that, your APR for balance transfers will be 11.90% for 
Preferred Platinum Credit Cards or 13.90% for Platinum Credit Cards, based on credit worthiness 
Your due date is at least 21 days after the close of each billing cycle.  We will not charge 
interest on purchases if you pay your entire balance by the due date of each month. We will 
begin charging interest on balance transfers, convenience checks and cash advances on the date 
the transaction posts to your account. 
To learn more about factors to consider when applying for or using a credit card, visit the 
website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore 

Annual Fee 

None  Preferred Platinum MasterCard, Platinum MasterCard, Classic MasterCard, Classic 

Fees 

Transaction Fees 
•  Cash Advance, Balance Transfer 

and Convenience Check 

•  Foreign Transaction 

Penalty Fees 
•  Late Payment 

MasterCard Share Secured 
$20  Mission Choice MasterCard 

• 2% of the amount of each item ($2 minimum) 

• 1% of the amount of the purchase or cash advance in U.S. dollars 

• Up to $25 for the first late payment in any 6 month period 

Up to $35 for each additional late payment in the same 6 month period 

•  Returned Payment 

• $22 

How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” See your 
account agreement for more details. 

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provide in your account 
agreement. 

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