INTEREST CHARGES:

CHARGES AND FEES

Periodic Rates.
INTEREST CHARGES for purchases and cash advances are calculated at a monthly periodic rate of 1.9875%, 
which is equivalent to an ANNUAL PERCENTAGE RATE (“APR”) of 23.85%.

Variable Rate.
The APR may increase or decrease on the first day of the subsequent monthly Billing Cycle based on changes in the 
prime rate (“Index”). The APR is calculated by adding the amount of margin stated below to the Index. The Index 
is the prime rate published in the Money Rates section of The Wall Street Journal on the 25th day of each month. 
If the Index is not published on that day, the Index on the next business day will be used. Any increase in the APR 
may increase the amount of interest charged to your Account and the total amount you must pay, and may take 
the form of an increase in the monthly Minimum Payment. If the Index is no longer available, we will choose a new 
index that is based upon comparable information. The APR for purchases and cash advances will be determined 
by adding a margin of 19.10% to the Index.

INTEREST CHARGES are imposed on purchases beginning on the date a purchase is posted to your Account. 
However, INTEREST CHARGES will not be imposed on purchases made in any Billing Cycle in which the previous 
balance shown on your Monthly Billing Statement is zero and you pay your new balance in full by the Payment Due 
Date shown on your Monthly Billing Statement. INTEREST CHARGES are imposed on cash advances beginning 
on the date a cash advance is obtained and continuing until the balance of your Account is paid in full. There is 
no time in which you can pay the balance of cash advances in order to completely avoid INTEREST CHARGES.

INTEREST CHARGES for a Billing Cycle are calculated separately for purchases and cash advances. There is no 
minimum INTEREST CHARGE. The INTEREST CHARGE calculation begins on the date the transaction is posted 
to your Account.

For purchases, the INTEREST CHARGE is computed by multiplying the monthly periodic rate by the average daily 
balance of purchases. To determine the average daily balance of purchases, we take the beginning outstanding 
balance of purchases each day, add any new purchases, and subtract any payments and/or credits. This gives us 
the daily balance of purchases. (Any daily balance that is a credit balance is treated as zero ($0.00) balance.) 
Then, we add all the daily balances of purchases for the Billing Cycle together and divide the total by the number 
of days in the Billing Cycle. This gives us the average daily balance of purchases.
For cash advances, the INTEREST CHARGE is computed by multiplying the monthly periodic rate by the average 
daily  balance  of  cash  advances.  To  get  the  average  daily  balance  of  cash  advances,  we  take  the  beginning 
outstanding balance of cash advances each day, add in any new cash advances, and subtract any payments and/
or credits that we apply to the cash advance balance. This gives us the daily balance of cash advances. (Any daily 
balance that is a credit balance is treated as zero ($0.00) balance.) Then, we add all the daily balances of cash 
advances for the Billing Cycle together and divide the total by the number of days in the Billing Cycle. This gives us 
the average daily balance of cash advances.

FEES AND OTHER CHARGES:

Your Account is subject to the following Fees and Other Charges, each of which may be charged to your Account:

Cash Advance Fee. In addition to the INTEREST CHARGE on cash advances, there is a fee of 5% or $5.00, 
whichever is greater, for each cash advance posted to your Account that month (“Cash Advance Fee”). NO CASH 
ADVANCES ARE PERMITTED DURING THE FIRST 95 DAYS AN ACCOUNT IS OPEN. Cash Advance Fees will not 
be assessed during the first twelve (12) months after your Account is open.

Additional Card Fee. Your Account will be assessed a one-time additional card fee of $30.00 for each authorized 
user you add to your Account.

Foreign Currency Transaction Fee. Your Account will be assessed a foreign currency transaction fee equal to 3% 
of any transaction made in a foreign currency that is converted to U.S. Dollars. This fee will not be assessed to 
foreign transactions made in the first 12 months your Account is open.

Annual Fee. Your Account will be assessed an Annual Fee of $99.00 (“Annual Fee”) for the first year and each 
subsequent year. The Annual Fee will be billed to your Account once the Account is opened, and on or about your 
anniversary date each year.  Your payment of the Annual Fee does not affect our right to close your Account or our 
ability to limit transactions on your Account.

Annual Fee Renewal Refund Disclosure. We will refund the Annual Fee charged to your Account if you notify us, 
within 30 days from the date of the Monthly Billing Statement on which it appears, that you wish to close your Account. 

Late Payment Fee. If we do not receive a payment from you in at least the amount of the minimum payment due 
(“Minimum Payment”) by the Payment Due Date shown on your Monthly Billing Statement, you will be charged 
a Late Payment Fee equal to the lesser of $27 or your Minimum Payment (“Late Payment Fee”) in accordance 
with law. If you fail to make a timely payment in any of the six (6) Billing Cycles after the initial late payment, you 
will be charged $38 or the amount of the required Minimum Payment, whichever is less. We will not charge both 
a Late Payment Fee and a Returned Payment Fee based upon a single payment. We may refer to this fee as the 
“Late Fee” or “Late Charge”.

Returned Payment Fee. If you make a payment on your Account and your check or other payment instrument 
(including an electronic funds transfer or a telephone authorized draft) is not honored for any reason or cannot 
be processed, we will charge a Returned Payment Fee equal to the lesser of $27 or your Minimum Payment 
(“Returned Payment Fee”). In the event a payment is returned in any of the six (6) Billing Cycles after the initial 
returned payment, you will be charged $38 or the amount of the required Minimum Payment, whichever is less. The 
charge may be imposed even if we elect to re-present the item and it is paid upon our re-presentment. We will not 
charge both a Late Payment Fee and a Returned Payment Fee based upon a single payment.

THE BANK OF MISSOURI CARDHOLDER AGREEMENT 

YOUR AGREEMENT WITH US

General Terms. This Agreement covers the terms and conditions of the Card Account (“Account”). The Bank Of 
Missouri is the Card issuer and assigns its rights for servicing and other rights to Continental Finance Company 
(“Continental Finance”) after Card issuance.
You agree to be bound by the following terms and conditions, which shall constitute an agreement between you 
and us. Furthermore, by accepting and using the Card, or paying any INTEREST CHARGES, Fees, or Other Charges, 
whichever comes first, you expressly agree to be bound by the provisions of this Agreement and to the rates and 
charges for use of the Card, including as set forth under the “Charges and Fees” provisions, which are hereby 
expressly incorporated by reference into this Agreement.
In this Agreement, “we”, “us”, and “our” refer to The Bank Of Missouri as the issuer of the Card and Continental 
Finance as servicer. “Agreement” means this The Bank Of Missouri Cardholder Agreement. The words “you” and 
“your” mean the person who applied for the Account and each person to whom we issue a Card at the applicant’s 
request or who uses a Card with the applicant’s consent (“Additional Card or Authorized User”). The word “Card” 
means your credit card.
Please read this Agreement carefully and save it for future reference. It contains important state and federal 
disclosures, including Regulation Z disclosures and disclosures regarding your rights in case of errors or inquiries 
about your bill and important provisions relating to arbitration and litigation.

Applicable Law. This Agreement and your Account, and any claim, dispute or controversy (whether in contract, 
tort, or otherwise) at any time arising from or related to your Account, this Agreement or any transferred balances, 
are  governed  by  and  construed  in  accordance  with  applicable  federal  law  and,  to  the  extent  not  preempted 
by  federal  law,  by  the  laws  of  Missouri  (without  applying  its  choice-of-law  rules),  including  Mo.  Rev.  Stat.  § 
408.145. The formation, legality, enforceability, and interpretation of this Agreement, and any amounts contracted 
for, charged and received under this Agreement, will be governed by such laws. This Agreement is entered into 
between you and us in Missouri, regardless of the state of your residence or whether or not your Account or Card 
is used in Missouri. Our decisions regarding the extension of credit to you are made in the State of Missouri. 
Federal and Missouri law will also apply to any controversy, claim, or dispute arising from or relating in any way 
to the subject matter of this Agreement and your Account, including, without limitation, statutory, equitable, and 
tort claims.

Effective Date: This Agreement is effective upon the earlier of your acceptance and use of the Card to make a 
purchase or to receive a cash advance, or your payment of INTEREST CHARGES, Fees or Other Charges. You 
may reject this Card, provided that you have not yet used the Card or paid INTEREST CHARGES, Fees, or Other 
Charges  after  receiving  a  Monthly  Billing  Statement.    If  you  reject  the  Card,  you  are  not  responsible  for  any 
INTEREST CHARGES, Fees or Other Charges.  Notwithstanding anything to the contrary in this Agreement, if you 
are a resident of the State of New York, this Agreement is effective upon your acceptance and use of the Card.

Changes in Agreement Terms. We can change any term of this Agreement, including the rate at which or manner 
in which INTEREST CHARGES, Fees, and Other Charges are calculated, in our sole discretion, upon such notice 
to you as is required by law. At our option, any change will apply both to your new activity and to your outstanding 
balance when the change is effective as permitted by law.

Binding Effect. This Agreement is binding upon and enforceable against your heirs, legal representatives, and 
successors.

is determined to be invalid or unenforceable under any rule, law, or regulation, the validity or enforceability of 
any other provision of this Agreement shall not be affected, and in lieu of such invalid or unenforceable provision 
there shall be added automatically, as part of this Agreement, a provision as similar in terms as may be valid and 
enforceable, if possible. Notwithstanding the foregoing, if a class action litigation or a class-wide arbitration is 
permitted for any reason, either party may require that the entire Dispute, as defined in the Arbitration Provision 
below, be heard by a judge, sitting without a jury, under applicable court rules and procedures.

Entire  Agreement. This Agreement, together with your Application, constitutes the final and complete credit 
agreement between you and us relating to your Account and supersedes and may not be contradicted by evidence 
of any prior, contemporaneous, or subsequent oral credit agreement between you and us relating to your Account.

USING YOUR CARD

Sign Your Card. To avoid unauthorized use of your Card, please sign the back of your Card immediately.

General Use. You may use your Card and your Account to make purchases if your Account is in good standing 
and you have available credit. Your Card and Account may be used only for valid and lawful purposes. If you or 
an Authorized User uses your Card and Account for any other purpose, you will be responsible for the use and 
may be required to reimburse us for all amounts or expenses we pay as a result of the use. No cash advances 
are permitted within the first ninety five (95) days after an Account is open. After ninety five (95) days have 
elapsed from Account opening, you may obtain cash advances (See Cash Advance Fee section). You may not 
use the Card or your Account for any illegal transaction or any gambling transaction. We will decline identifiable 
gambling transactions. We may impose restrictions on your Account at any time as determined to be necessary 
by us in connection with our efforts to detect fraud or unauthorized use, including restrictions on (a) the number 
of transactions allowed per day; (b) the dollar amount of transactions approved; (c) your ability to obtain cash 
advances; and (d) your ability to use your Card at an automated teller machine (“ATM”).

If you give your Account number to make a purchase or obtain a cash advance without presenting your Card (such 
as for a mail order, telephone, or Internet purchase), the legal effect will be the same as if the Card was present.

You may also use your Card and a personal identification number (“PIN”) to obtain cash advances at an ATM if 
we, at our option, issue you a PIN. ATM transactions are treated the same as cash advances. We may restrict 
your access to any ATM at any time. You should not keep your PIN with your Card. If you believe that anyone has 
gained unauthorized access to your PIN, you should advise us immediately by following the procedures under the 
heading “Lost or Stolen Card.”

Your Responsibility for Authorized Users. If another person is given access to your Account and/or Card with your 
express or implied permission, notwithstanding the provision above, that person is an Authorized User, even if we 
did not issue an additional Card in the Authorized User’s name. At your request, and if we agree, we may issue 
an additional Card in the name of an Authorized User with your Account number. You will be responsible for all 
charges, cash advances, INTEREST CHARGES, purchases and Fees incurred by any Authorized User. We are not 
required to try to obtain payment from any Authorized User before requiring payment from you.

If you wish to remove an Authorized User from your Account you must contact us either by telephone or in writing. 
You will still be responsible for payment of all purchases, cash advances, INTEREST CHARGES and Fees incurred or 
obtained by the Authorized User. We may close your existing Account and issue you a new Card and Account number.  

Lost or Stolen Card. If you notice the loss or theft of your Card or a possible unauthorized use of your Card, you 
should write to us immediately at: Continental Finance, P.O. Box 3220, Buffalo, NY 14240-3220, or call us at 
1-800-556-5678. You will not be liable for any unauthorized use that occurs after you notify us. You may, however, 
be liable for unauthorized use that occurs before your notice to us. In any case, your liability will not exceed $50.

Refusals to Honor Card/Rejection of Transactions. We are not responsible if any financial institution, merchant, or 
other person refuses to honor your Card. Except as otherwise required by law or regulation, we will not be responsible 
for merchandise or services purchased through your Card. Also, we may reject any transaction for any reason.

USING YOUR ACCOUNT

Accessing  Your  Credit  Line.  You  can  use  the  Card  and  your  Account  to  make  purchases  and  obtain  cash 
advances. Upon your request, you may be assigned a PIN. If a PIN is assigned to you, you may obtain a cash 
advance,  any  time  after  ninety  five  (95)  days  after  Account  opening,  at  any  authorized  ATM  that  bears  the 
Mastercard® acceptance mark by using the Card and PIN. You should keep your PIN secure and not write it down, 
give it to anyone or keep it with your Card. Contact us immediately if someone has gained unauthorized access 
to your Card(s).

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Severability. If any provision of this Agreement, including any portion of the Arbitration Provisions set forth below, 
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Understanding Your Credit Limit. Your “Credit Limit” is the maximum amount of credit we have approved for 
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your Account. The amount of your Credit Limit is disclosed in the “Account Opening Disclosures” section of this 
Agreement and on your Monthly Billing Statements. You are responsible for keeping track of your Account balance 
and your Credit Limit. Your Account balance may not exceed your Credit Limit at any time. Decisions on Credit 
Limit Increases will be in accordance with federal law. We reserve the right to approve or deny authorizations or 
transactions from any merchant at our sole discretion.

Network Outages. From time to time, due to circumstances beyond our control (such as fires, floods, earthquakes 
and other natural disasters and unpredictable events), our services may be unavailable. We will not be responsible 
or liable if this happens.

UNDERSTANDING YOUR PAYMENTS

Your Promise to Pay, Cut-Off Time, Form of Payments. You promise to pay to us, all amounts advanced to you 
as a purchase or a cash advance, (including amounts advanced for Authorized Users) under this Agreement, plus 
all INTEREST CHARGES and Fees assessed on those amounts and all other charges, costs, and Fees which are 
applied to your Account. All payments must be made in U.S. dollars, and all checks or other items tendered in 
payment must be drawn on United States financial institutions. Payments must be made to Continental Finance 
at the address shown on the Monthly Billing Statement (“Mail Payments To” address) and must be received 
by Continental Finance no later than 5:00 p.m., prevailing Eastern Time on the date on which they are due.  
Payments made at a branch or office of The Bank Of Missouri or Continental Finance prior to the close of business 
at the branch or office shall be considered received on the day the payment is made at such location.

Payment Due Date. The Payment Due Date will be at least twenty-five (25) days after the Billing Cycle closing 
date (“Payment Due Date”). Payments will be credited to your Account as of the day of receipt if they are made in 
accordance with our instructions. Your Payment Due Date will be the same day each month. If the Payment Due 
Date falls on a weekend, holiday or other day on which we do not receive payments, the Minimum Payment Due 
plus any other payment must be received no later than 5:00 p.m. prevailing Eastern Time on the next business 
day we receive payments.

Amount of Payment. You may pay any or all of the amounts you owe at any time without penalty, but you must pay 
at least the Minimum Payment Due each month on or before the Payment Due Date.

Minimum Payment Due:
•If the New Balance shown on your Monthly Billing Statement is less than or equal to $35.00, the Minimum 

Payment Due equals the New Balance. 

•If your New Balance exceeds $35.00, the Minimum Payment Due equals the greater of 4.00% of the New 
Balance or $35.00, plus any Late Payment Fee assessed in the current Billing Cycle plus any past due 
amounts, not to exceed your Account balance.

Applying of Payments. Payments in excess of the Minimum Payment Due are applied in accordance with law.

Availability of Credit and Payment Holds. Generally, payments are credited to your Account on the day they are 
received. Available credit created as a result of payments posted to your Account may not be available for up 
to seven (7) days, or longer if circumstances warrant an additional hold, or if we deem ourselves at risk for any 
reason. If you use a payment service provided by a third party to deliver your payment to us, that third party may 
charge you a fee for such service; such third party fees will not be billed to your Account. Credit to your Account 
may be delayed up to five (5) days if payment is (a) not received at the Payment Address or (b) not accompanied 
by the payment coupon portion of your Monthly Billing Statement. Delayed crediting may result in Late Fee and 
additional INTEREST CHARGES and Fees being applied to your Card.

Direct Debit. You may choose, subject to our approval, to make a payment by means of a direct debit or charge to 
any deposit, savings, or credit account of yours (“Payment Account”). By requesting that we process a payment 
by direct debit or charge to your Payment Account, you hereby authorize us, at our option, to debit your Payment 
Account by means of an electronic transaction or to submit a paper check or draft to your financial institution, 
consistent with your instructions.

Electronic Check Presentment. If you pay by check, you are authorizing us to use information on your check 
to make a one-time electronic debit from your account at the financial institution indicated on your check. This 
electronic debit will be for the amount of your check; no additional amount will be added to the electronic debit. 
We will process your payment using the Automated Clearing House (“ACH”) system. Electronically processed and/
or presented checks (and checks presented electronically) are not returned to you by your financial institution, 
bank or credit union. We will retain an image of your electronically processed check as required by law. A copy 
of the check can also be retrieved by contacting your financial institution. Please contact the Customer Service 
Department at the telephone number on your Monthly Billing Statement to learn about other payment options.

Irregular Payments and Delay in Enforcement, Waivers and Releases. We may accept late payments, partial 
payments, checks, and money orders marked “paid in full” or language having the same effect, without losing 
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any of our rights or legal defenses. All written communications concerning disputed amounts, including a check 
or other payment instrument that (a) indicates that the payment constitutes “payment in full” or is otherwise 
tendered as full satisfaction of a disputed amount, or (b) is tendered with other conditions or limitations, must 
be marked or delivered to us at the address for billing inquiries shown on your Monthly Billing Statement, not the 
payment address. You waive presentment for payment, notice of non-payment, and you agree to any extensions of 
time of payment and partial payment before, at, or after maturity.

MONTHLY BILLING STATEMENTS, OTHER INFORMATION AND COMMUNICATION FROM US

When We Send Monthly Billing Statements. We will promptly send a Monthly Billing Statement at the end of 
each monthly Billing Cycle if your Account has a debit or credit balance greater than $1.00 or if an INTEREST 
CHARGE or Fee has been imposed.

Where We Send Your Monthly Billing Statement. We will send Monthly Billing Statements and any other notices 
to you at the address shown in our files. You agree to notify us promptly of any change in your address. We may 
accept address changes or corrections from the United States Postal Service. We may also mail Monthly Billing 
Statements and other communications to you at any address we determine to be an address at which you can 
receive mail. If you elect to receive Monthly Billing Statements and other communications electronically, we may 
send those Monthly Billing Statements and communications as directed by you.

Understanding Your Monthly Billing Statement. The Monthly Billing Statement will show the Previous Balance, 
purchases and cash advances posted during the Billing Cycle, any INTEREST CHARGES, Fees and Other Charges, 
and all payments, debits, and credits to your Account through the Billing Cycle Closing Date. It will also show, 
among other things, your New Balance, the Minimum Payment Due, and the Payment Due Date (which will be at 
least twenty-five (25) days after the Billing Cycle Closing Date and will be the same day every month).
You agree to review your Monthly Billing Statement promptly and to report any erroneous entries on such Monthly 
Billing Statement. You are obligated to report erroneous entries within 60 days after we mail or otherwise make 
the Monthly Billing Statement available to you. If you do not report the erroneous entries within the timeframe, the 
entries on your Monthly Billing Statement and the corresponding Account balance will be presumed to be correct. 
This means we will have no liability to you for transactions appearing on your Monthly Billing Statement. If you 
dispute a transaction made by you or someone else on your Account and we later credit your Account for all or 
part of the disputed amount, you will give us all of your rights against that other person. You also agree to give us 
any merchandise associated with the disputed transaction and to help us in our efforts to seek reimbursement 
(including, but not limited to, providing documents).

Your Consent to Automated-Dialer and Pre-recorded Calls and Text Messages. By providing us with a telephone 
number(s), at any time, you consent and authorize The Bank Of Missouri and its affiliates, agents and independent 
contractors, to contact you regarding your Account at such number(s) using any lawful means of communication, 
including, but not limited to calls placed to your cell, mobile or other phone using an automated dialing service, pre-
recorded messages or text messages.  Providing us with a telephone number(s) constitutes a new authorization for 
such communications, which authorization takes priority over any prior preference or election you made to opt-out of 
receiving calls made using automated dialing services, pre-recorded messages or text messages.  You do have the 
option to opt out of receiving communications at that number any time thereafter.  Standard text messaging and/or 
calling charges imposed by your provider may apply.

E-mail. By providing us with your e-mail address, you agree to receive correspondence electronically from us and 
our affiliates and service providers. We may communicate with you by e-mail for any lawful or business purpose.

DEFAULT PROVISIONS

Events of Default. You will be in default of this Agreement if any of the following occur on this or any other Account 
you have with us:
•  You do not pay at least the Minimum Payment Due on your Account on or before the Payment Due Date.
•  You die or become legally incompetent.
•  A bankruptcy or other insolvency proceeding is filed by or against you.
•  You exceed or attempt to exceed your Credit Limit.
•  You provide us with or have provided us with false or misleading information or signatures at any time.
•  You fail to comply with this Agreement.
•  You fail to make any payment or perform any promise in any agreement or obligation you have with us.
•  Any judgment, lien, attachment or execution is issued against you or your property.
•  You request an excessive number of replacement Cards.
•  We reasonably believe you will not pay amounts owed to us for any reason.
•  You permanently reside outside of the United States.

If You Are In Default: Upon your default of this Agreement, we have all remedies provided by law including, without 
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limitation, and without prior notice or demand (except as required by applicable law), the right to:
•  Deny use of your Account.
•  Close or refuse to renew your Account.
•  Demand the return of your Card(s).
•  Declare your entire Account balance immediately due and payable.
•  Increase your Minimum Payment.
•  Initiate collection activity.
•  Not replace your Card(s).
•  Reduce your Credit Limit.
•  Pursue any action against you permitted by law.

Collection Costs. To the extent permitted by law, you must pay all court and collection costs, including reasonable 
attorneys’ fees that we incur as a result of your default. A contingency or hourly arrangement established by us with 
an attorney or collection agency to collect an Account in default is presumed prima facie reasonable.

CLOSING YOUR ACCOUNT

We May Close or Suspend Your Account. We may terminate your privileges under this Agreement or cancel or 
limit your privileges to make purchases or obtain cash advances at any time, with or without cause, subject to 
applicable notice requirements.

You May Close Your Account. You may terminate your Account at any time by notifying us by telephone or in writing.  

Whether your Account was terminated by us or by you, you promise that any amounts that you owe us at the time 
of termination, plus any new purchases or cash advances, as well as any INTEREST CHARGES, Fees and Other 
Charges that will continue to be imposed at the rates specified in this Agreement, will be repaid according to this 
Agreement. You agree that you will not try to make any purchases or obtain cash advances after you have been 
notified that your privileges to use your Account have been canceled. You may terminate this Account at any time. 
In order to terminate your Account, you must either call us or give us written notice of your intent to terminate 
your Account at the address for inquiries shown on your Monthly Billing Statement, and pay your outstanding 
Account balance in full. Your notice of termination will become effective as soon as we can reasonably act on it. If 
you request that we terminate your Account, but do not pay your outstanding Account balance in full, your credit 
privileges will be terminated.

Account Non–Use, Inactivity and/or Closure. In connection with the initial opening of your Account (but not in 
connection with renewing the Account or replacing Cards that have been used for transactions to the Account), if 
you have not made a payment, and either: (1) you do not activate your Card, or (2) you activate your Card but do 
not use your Account for a purchase or cash advance, we may unilaterally close your Account and terminate your 
right to use the Card or obtain credit, subject to any limitations under applicable law.  If we close the Account in 
accordance with this paragraph, all Fees posted to your Account will be reversed.

Initial Fees Refund Disclosure. You may still reject this plan, provided that you have not yet used the Account or 
paid INTEREST CHARGES, Fees or Other Charges after receiving a Monthly Billing Statement. If you do reject the 
plan, you are not responsible for any INTEREST CHARGES, Fees or Other Charges.

OTHER TERMS AND CONDITIONS

Binding Effect Upon Death or Incompetency. If we pay a merchant or financial institution for a purchase or post 
a cash advance to your Account before we receive actual written notice of your death or incompetence, or if we 
pay a merchant or financial institution for a purchase made by you or post a cash advance taken by you prior to 
your death or incompetence, that transaction will be a valid and binding Account obligation upon you, your estate 
and your personal representatives.

Our Liability To You. Neither The Bank Of Missouri nor Continental Finance will have any liability to you other than 
as provided in the Agreement and these terms and conditions. Unless imposed by law, neither The Bank Of Missouri 
nor Continental Finance will be liable for any indirect, punitive, incidental, special or consequential loss or damages 
with respect to this Agreement.

Notices. We will send Monthly Billing Statements and any other notices to you at the address shown in our files. 
If you choose to receive Monthly Billing Statements electronically, we will send them and any other notices to you 
at the email address shown in our files. You promise to inform us promptly in writing of any change in your address 
or email address. Any written notice from you to us must be sent to us at Continental Finance, P.O. Box 3220, 
Buffalo, NY 14240-3220 or to such other address as we may give you, and shall be effective when received by 
us at such address. In determining your last known address, we can accept address corrections received from 
the U.S. Postal Service.

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Credit Limit Increases. Your Account will be reviewed for a Credit Limit Increase in accordance with applicable 
law after your Account has been open for at least 6 months.    In order to receive a Credit Limit Increase, you must 
qualify for and elect to receive such increase. Each Credit Limit Increase may vary in size but will be subject to a 
maximum Credit Limit of $2,000.00.  Each Credit Limit Increase will appear on your Account no later than one (1) 
month after you have qualified for such increase. We may change the criteria applied to determine your eligibility 
for  a  Credit Limit Increase at  any time  in  our  sole  discretion in  accordance with applicable law.   In addition, 
we may elect, in our sole discretion, to modify or discontinue the practice of granting Credit Limit Increases.

What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:
1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we 
have already corrected the error.
2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the 
Monthly Billing Statement is correct.

Foreign Currency Conversion Rate. If you effect a transaction at a merchant that settles in a currency other than 
U.S. dollars, the transaction amount will be converted into U.S. dollars at a government-mandated exchange rate, 
or a wholesale exchange rate. The government-mandated exchange rate or wholesale exchange rate is the rate 
selected for the applicable currency on the day the transaction is processed, which may differ from that applicable 
to the date the transaction occurred or when it is posted to your Account.

While we investigate whether or not there has been an error:

•We cannot try to collect the amount in question, or report you as delinquent on that amount.
•The charge in question may remain on your Monthly Billing Statement, and we may continue to charge you 
 INTEREST CHARGES on that amount.
•While you do not have to pay the amount in question, you are responsible for the remainder of your

Call Monitoring/Recording. You authorize us and any third party servicing your Account to listen to and record 
telephone calls with you to evaluate the quality of service or for any other lawful purpose, if permitted under 
applicable law.

Sale/Assignment/Transfer. We may sell, assign, or transfer all or any portion of your Account or any Account 
balances due under your Account without prior notice to you. You may not sell, assign, or transfer your Card or your 
Account or any of your obligations under this Agreement.

Use  of  Information  about  You  and  Your  Account.  Because  you  applied  for  a  Card,  we  are  entitled  under 
applicable law, including the Fair Credit Reporting Act, to obtain information about you from a credit reporting 
agency. We may also verify your credit references and other information that you provide to us. We may obtain 
updated or additional information about you, including consumer reports, from time to time for any legitimate 
purpose including, but not limited to, the extension of credit to you or the review or collection of your Account. We 
will report late payments, missed payments, or other defaults on your Account to credit bureaus.

You understand to prevent the funding of terrorism and money laundering, the United States Government requires 
financial institutions obtain, verify and retain certain cardholder information, such as your name, address, date of 
birth and other identifying information including your driver’s license or other government-issued ID, to allow us to 
confirm your identity. We will retain this information. With respect to information about you and your Account that 
is covered by our privacy policy, we will use such information in accordance with the terms of the Privacy Policy.

How to Contact Us. For general inquiries we can be reached in writing at: Continental Finance, P.O. Box 3220, 
Buffalo, NY 14240-3220. Or, you can call our Customer Service Department at 1-866-449-4514. Automated 
Account information is available 24 hours a day, 7 days a week with representatives available Monday – Friday 
between the hours of 7:00 a.m. to 10:00 p.m. and Saturday between the hours of 9:00 a.m. to 4:00 p.m., Eastern 
Time. Payments should be mailed to the address listed on your Monthly Billing Statement.

YOUR BILLING RIGHTS
KEEP THIS NOTICE FOR FUTURE USE

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.

What To Do If You Find A Mistake On Your Monthly Billing Statement.
If you think there is an error on your Monthy Billing Statement, write to us at:
Continental Finance
P.O. Box 3220
Buffalo, NY 14240-3220

In your letter, give us the following information:

•Account information: Your name and Account number.
•Dollar amount: The dollar amount of the suspected error.
•Description of problem: If you think there is an error on your Monthly Billing Statement, describe what you 
  believe is wrong and why you believe it is a mistake.

You must contact us:

•Within 60 days after the error appeared on your Monthly Billing Statement.
•At least 3 business days before an automated payment is scheduled, if you want to stop payment on the 

amount you think is wrong.

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate 
any potential errors and you may have to pay the amount in question.

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Account balance.

•We can apply any unpaid amount against your Credit Limit.

After we finish our investigation, one of two things will happen:

•If we made a mistake: You will not have to pay the amount in question or any INTEREST 

CHARGES, Fees or Other Charges fees related to that amount.

•If we do not believe there was a mistake: You will have to pay the amount in question, along with 

applicable INTEREST CHARGES, Fees and Other Charges. We will send you a Monthly Billing Statement of 
the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay 
the amount we think you owe.

If you receive our explanation but still believe your Monthly Billing Statement is wrong, you must write to us within 
10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting 
that you are questioning your Monthly Billing Statement. We must tell you the name of anyone to whom we reported 
you as delinquent, and we must let those organizations know when the matter has been settled between us.

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if 
your Monthly Billing Statement is correct.

Your Rights if You Are Dissatisfied With Your Credit Card Purchases.
If you are dissatisfied with the goods or services that you have purchased with your Card and you have tried in 
good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount 
due on the purchase.
To use this right, all of the following must be true:

1. The purchase must have been made in your home state or within 100 miles of your current mailing 
address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your 
purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods 
or services.)
2. You must have used your Card for the purchase. Purchases made with cash advances from an ATM or with a 
check that accesses your Account do not qualify.
3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at:

Continental Finance
P.O. Box 3220
Buffalo, NY 14240-3220

While  we  investigate,  the  same  rules  apply  to  the  disputed  amount  as  discussed  above.  After  we  finish  our 
investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we 
may report you as delinquent.

STATE DISCLOSURES

California Residents. A married applicant may apply for a separate Account. As required by law, you are hereby 
notified that a negative credit reporting reflecting on your credit record may be submitted to a Consumer Reporting 
Agency if you fail to fulfill the terms of your credit obligations. After credit approval, each applicant shall have the 
right to use the Account up to the limit of the Account. Each applicant may be liable for amounts extended under 
the plan to any joint applicant.
Delaware Residents. Service charges not in excess of those permitted by law will be charged on the outstanding 
Account balances from month to month.
Kentucky Residents. You may pay the unpaid balance of your Account in whole or in part at any time.
New York and Vermont Residents. We may obtain a consumer report for any legitimate purpose in connection 
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with your Account or your application, including but not limited to reviewing, modifying, renewing and collecting 
on your Account. Upon your request, we will inform you of the names and addresses of any Consumer Reporting 
Agencies that have furnished the reports. New York residents may contact the New York State Banking Department 
(1-800-342-3736) to obtain a comparative list of credit card rates, fees and grace periods.
Ohio Residents. The Ohio laws against discrimination require that all creditors make credit equally available to 
all credit worthy customers, and that Consumer Reporting Agencies maintain separate credit histories on each 
individual upon request. The Ohio Civil Rights Commission administers compliance with this law.
Married Wisconsin Residents. No provision of any marital property agreement, unilateral statement, or court 
order applying to marital property will adversely affect a creditor’s interests unless prior to the time credit is 
granted, the creditor is furnished with a copy of the agreement, statement, or court order, or has actual knowledge 
of that provision. 

ARBITRATION PROVISION

PLEASE READ CAREFULLY: This Arbitration Provision waives any right to file claims in court, other than a 
small claims court, or to participate in a class action or other consolidated proceeding.

Unless you opt out of this Arbitration Provision in the manner set forth below in subpart (o), any claim that 
arises out of or in any way relates to the Agreement, your Account, or this Arbitration Provision shall be resolved 
exclusively by binding bilateral arbitration in accord with the following:

a) This Arbitration Provision is contained in a contract evidencing interstate commerce and is governed by the 
Federal Arbitration Act, 9 U.S.C. Sections 1-16.
b) Arbitration shall be administered by the American Arbitration Association (“AAA”) and conducted by a single 
arbitrator using the applicable rules and procedures established by the AAA for expedited consumer arbitration. 
To the extent any of the AAA’s rules and procedures contradict the express terms of the Arbitration Provision, the 
Arbitration Provision shall control and the contradictory portions of the AAA’s rules and procedures shall not apply.
c) The Arbitrator shall enforce the Applicable Law provisions in the Agreement and shall honor applicable statutes 
of limitations and claims of privilege. The arbitrator may award any relief available under applicable law.
d) Any arbitration hearing or proceeding shall be held in the county of your residence unless you and we agree 
otherwise.
e) The Arbitrator has no authority to conduct class, joint, or consolidated arbitration proceedings. The arbitrator 
may only conduct arbitration and resolve claims on a bilateral basis.
f) Regardless of who asserts a claim[s], we shall advance your portion of the arbitration filing and hearing fees. 
If we prevail in arbitration, the arbitrator may require you to reimburse us for any filing and hearing fees that we 
advanced on your behalf provided that the total filing and hearing fees paid by you shall not exceed the court costs 
you would have paid in a comparable state court action. This subpart (f) shall not affect attorney’s fees or costs, 
including witness or expert witness’ fees or costs. You shall be responsible for your own attorney’s fees and costs.
g) If permitted by applicable law, the arbitrator may award reasonable attorney’s fees and costs to the party who 
substantially prevails in arbitration.
h) In the event the AAA or its rules and procedures are unavailable for any reason, you or we may ask a court to 
appoint a substitute arbitrator to arbitrate under comparable rules and procedures. The unavailability of the AAA 
or its rules and procedures shall not render the Arbitration Provision unenforceable.
i) The Arbitration Provision covers any claim arising out of or in any way relating to the Provision itself. All issues 
of arbitrability must be arbitrated, including but not limited to whether the Provision is enforceable or applicable.
j) The Arbitration Provision remains in full force and effect unless you opt out of the Provision in accord with 
subpart (o) or you and we otherwise agree in writing to set the Provision aside. The Provision survives, for example 
but without limitation, the cancellation or termination of the Agreement or your Account, the satisfaction of any 
obligations under the Agreement or your Account, the transfer, sale, or assignment of the Agreement or your 
Account or any rights under either, and the bankruptcy of any party.
k) Each of the following persons or entities is an intended beneficiary of the Arbitration Provision and may enforce 
the Provision in full with respect to any claims between such persons or entities on the one hand and you on 
the other hand that arise out of or in any way relate to the Agreement or the Provision: Continental Finance and 
any of its or our past, present, and future employees, agents, principals, representatives, directors, officers, 
shareholders,  governors,  managers,  members,  parent  companies,  subsidiaries,  affiliated  entities,  partners, 
licensees, attorneys, predecessors, successors, joint venturers, contractors, assigns, designees, servicers, and 
“service providers” (defined as any third party providing us or any of the foregoing entities or persons any goods 
or services that arise out of or in any way relate to the Agreement or the Provision).
l) The Arbitration Provision may be enforced by or against any person or entity purporting to bring claims on your 
behalf, including but not limited to any agent, representative, guardian, or trustee. The Provision may also be 
enforced by or against any person or entity who acquires any right or interest that, but for the transfer of the right 
or interest, would have belonged to us or an intended beneficiary of the Provision.
m) You and we shall retain the right to bring in the small claims court for the county of your residence any claims 
that are within the small claims court’s jurisdiction. Any appeal or other review of a small claims court judgment or 
order shall be undertaken exclusively by arbitration in accord with the Arbitration Provision. 
n) With the exception of subpart (e), if any part of the Arbitration Provision is found unenforceable, subject to 
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any rights to judicial and/or appellate review the offending part shall be severed and the balance of the Provision 
shall remain in effect and shall be construed in light of the express intent of you and us to resolve all claims 
on a bilateral basis in binding arbitration. If a final, non-appealable court judgment finds that subpart (e) is 
unenforceable or cannot be given effect, the entirety of the Arbitration Provision shall be null and void.
o) You may opt out of this Arbitration Provision by sending written notice to us of your decision to opt out. Notice 
must be sent by United States Postal Certified Mail, Return Receipt Requested, to the following address: The 
Bank Of Missouri, c/o Continental Finance Company, P.O. Box 3220, Buffalo, NY 14240-3220. The notice must be 
postmarked no later than 30 days after the date of your Agreement. You must retain proof of receipt. Your decision 
to opt out will not affect our decision to continue to extend credit to you under the Agreement.

Mastercard® and the Mastercard acceptance mark are service marks used by The Bank Of Missouri under license 
from Mastercard International.

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ACCOUNT OPENING DISCLOSURES

Interest Rates and Interest Charges
Interest Rates and

Annual Percentage Rate 
(APR) for Purchases

APR for Cash Advances

Paying Interest

23.85%
This APR will vary with the market based on the Prime Rate.
23.85%
This APR will vary with the market based on the Prime Rate.
Your Payment Due Date is at least 25 days after the close of each Billing Cycle. 
We will not charge you any interest on purchases if you pay your entire Account 
balance by the Payment Due Date each month. We will begin charging interest 
on cash advances on the transaction date.

Minimum Interest Charge

None

For Credit Card Tips from 
the Consumer Financial 
Protection Bureau
Fees
Fees

Set up and  
Maintenance Fees

To learn more about factors to consider when applying for or using a credit 
card, visit the website of the Consumer Financial Protection Bureau at  
http://www.consumerfinance.gov/learnmore.

NOTICE: Some of these set-up and maintenance fees will be assessed before 
you begin using your Card and will reduce the amount of credit you initially 
have available. Based on your Credit Limit of $750, your initial available credit 
will be $651 (or $621 if you choose to have an additional Card).

You may still reject this plan, provided that you have not yet used the Card or 
paid a fee after receiving a Monthly Billing Statement. If you do reject the plan, 
you are not responsible for any Fees or Other Charges.

•Annual Fee

$99

•Additional Card Fee

$30 (one time, if applicable)

Transaction Fees
 •Cash Advance
 •Foreign Transaction

Penalty Fees

Either $5.00 or 5% of the amount of each cash advance, whichever is greater.
3% of each transaction in U.S. dollars.

•Late Payment
•Returned Payment

Up to $38  
Up to $38

How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” See 
INTEREST CHARGES below for more details.

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your  
Cardholder Agreement.
M-125083
4/1/2018

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