MetaBank Fingerhut Effective 8/10 
Credit Account Agreement 
• AGREEMENT TO TERMS 
 • USE OF YOUR ACCOUNT 
                                     • DEFINITION OF PARTIES 

Arbitration notice: This Agreement provides that all disputes arising from or related to your Account may be 
resolved by arbitration. See “Arbitration” below. 

This is the Agreement which covers your credit account (called your “Account”) with MetaBank (“MetaBank”) for purchases 
you make with Fingerhut. You can use your Account to purchase goods and services from any Fingerhut authorized 
merchant and to pay for goods and services offered in connection with your Account. You and MetaBank will be bound by 
this Agreement from the first time you use the Account. 

In this Agreement, and in your monthly billing statements (“Statement”), the words “you” and “your” refer to all persons 
named on the credit account we issue to you or who have signed application or acceptance forms, and the words “we”, “us” 
and “our” refer to MetaBank. If your Account is a joint Account, you and your joint Account holder each promise to pay and 
are jointly and individually responsible for all amounts due under this Agreement.  

Governing Law/Enforceability This Agreement will be governed by Federal law, and to the extent State law applies, by the 
law of South Dakota, whether or not you live in South Dakota and whether or not this Account is used outside of South 
Dakota. If any provision of this Agreement is determined to be void or unenforceable under any applicable law, rule, or 
regulation, all other provisions of this Agreement will remain valid and enforceable. Our failure to exercise any of our rights 
under this Agreement will not be deemed to waive our rights to exercise such rights in the future. This Agreement is a final 
expression of the agreement between you and us and this Agreement may not be contradicted by evidence of any alleged 
oral agreement. 

Promise to Pay You promise to pay for (a) credit extended by MetaBank to you or to anyone you allow to use your Account; 
(b) interest charges, late fees, and other charges (e.g. returned check charges) provided in this Agreement; and (c) 
collection costs and attorneys’ fees as permitted by applicable law if your Account should go into default. Available Credit 
We anticipate that we will extend credit to you from time to time, but will be under no obligation to do so, and we may not 
approve subsequent authorizations for purchases until we have received a payment on your first order. We may also reduce 
your credit line or terminate your Account at any time with or without cause subject to applicable law.  

Statements We will send you a Statement covering each billing cycle in which you have a balance (including a deferred 
balance) in excess of $1. The Statement will reflect: (a) the total amount you owed on the first day of the billing cycle (called 
the “previous balance”), which will include any deferred balance (see Deferral Periods); (b) payments, credits, purchases 
and interest charges, and all other charges made to your Account during the billing cycle; (c) the total amount you owed at 
the end of the billing cycle (called the “new balance”); (d) the minimum payment you must make (called the “minimum 
payment”); and (e) the date by which the minimum payment must be paid in order to avoid late charges (called the “payment 
due date”). 
Payment The minimum payment is based on your account balance as outlined in the Payment Chart below. The minimum 
payment is due when you receive your Statement each month. We will not impose any late charges if you pay at least the 
minimum payment reflected in your Statement by the payment due date specified, which will always be at least 24 days from 
the Statement date. If you wish, you may pay more than the minimum payment and at any time you may pay the entire new 
balance, without penalty. All payments by mail must be made by check or money order. You agree that any payment you 
make may be returned to you without applying it to your Account and without presentment or protest, for reasons including, 
but not limited to, that the check or money order: (1) is not drawn on the U.S. Post Office or a financial institution located in 
the United States; (2) is missing a signature; (3) is drawn with different numeric and written amounts; (4) contains a 
restrictive endorsement; (5) is post-dated; (6) is not payable as directed on your statement; (7) is not payable in U.S. dollars; 
or (8) is not paid upon presentment. You agree to pay any bank collection fees we incur for any check payments made in 
U.S. dollars drawn on a financial institution not located in the United States. We can accept late or partial payments, or 
checks or money orders marked “Payment in Full” or otherwise restrictively endorsed, without losing any of our rights under 
this Agreement. All payments under the Agreement must be received at the address specified on your billing Statement. 

 
 
 
 
 
 
 
 
 
Payment Chart 

Account Balance 
From                                     To 

- 
                                   $5.98 
$5.99                                 $44.99 
$45.00                               $69.99 
$70.00                               $99.99 
$100.00                            $124.00 
$125.00                            $199.00 
$200.00                            $249.99 
$250.00                            $299.99 
$300.00                            $349.99 
$350.00                            $449.99 
$450.00                            $549.99 
$550.00                            $799.99 
$800.00                           $1,099.99 
$1,100.00                        $1,399.99   
$1,400.00 

Minimum PMT $ 

              100% 
              $5.99 
              $6.99 
              $7.99 
              $9.99 
            $13.99 
            $16.99 
            $19.99 
            $22.99 
            $28.99 
            $33.99 
            $46.99 
            $59.99 
            $69.99 

                                            5% 

How We Figure Interest Charges To calculate the interest charge payable each month, we multiply the average daily 
balance times the monthly periodic rate and, if applicable, add any deferred interest charge (see Deferral Periods). Your 
Account is subject to a minimum interest charge of $1.00. 

Average Daily Balance We figure the interest charge on your Account by applying the monthly periodic rate to the “average 
daily balance” of your Account, including current transactions. To get the “average daily balance” we take the beginning 
balance of your Account each day, add any new purchases, charges and other fees, and subtract any payments or credits. 
Purchases subject to Deferral Periods described below are excluded from our calculation of the “average daily balance” until 
the day following the expiration of the Deferral Period. This gives us the daily balance. Then, we add up all the daily 
balances for that billing cycle and divide the total by the number of days in the billing cycle. This gives us the “average daily 
balance.” 

Non-Variable APR Your Annual Percentage Rate is 24.90%, which corresponds to a monthly periodic rate of 2.075%. This 
is a non-variable rate. 

Introductory APR. There is an introductory APR. It will apply to all purchases made during the introductory period and it will 
apply to those purchases during the introductory period. Refer to the MetaBank Fingerhut Disclosures in the specific offer for 
the terms of the introductory offer and how long it lasts. The introductory APR is 9.90%. This corresponds to a monthly 
periodic rate of .825%. After the introductory period, your standard APR for purchases will apply to existing balances and 
new purchases. 

When Interest Charges Begin to Accrue Interest charges begin to accrue on each purchase on the date of the purchase. 
However, if you paid the new balance on your previous Statement by the payment due date shown on your previous 
Statement, then: (1) if you pay the new balance on your current Statement by the payment due date shown, we impose no 
interest charges on purchases during the current billing cycle, and (2) if you make a payment by the payment due date 
shown on your current Statement that is less than the new balance reflected on your current Statement, we will credit that 
payment as of the first day in your current billing cycle. In addition, if your previous Statement reflected a new balance and 
you did not pay that new balance in full by the payment date on that previous Statement, then we will not impose interest 
charges on any purchases during the current billing cycle if you pay the balance shown on your current Statement by the 
payment due date reflected on your current Statement. 

Deferral Periods See the deferral terms in the specific offer you are ordering from for special rules which apply during the 
deferral periods. If you are unable to locate the terms of your deferred offer, please contact Customer Service at 1-800-208-
2500. 

Late Fees Late fees will be equal to your minimum payment due with a maximum amount of up to $25.00 for the first time 
offense and will increase to a maximum amount of $30.00 if you have not made your payment by the due date in each of 
your next 6 billing cycles. The late fee will never be greater than your minimum payment due to which the late fee relates. 
Returned Payment Fee Returned payment fees will be equal to your minimum payment with a maximum amount of up to 
$25.00 for the first time offense and will increase to a maximum amount of $30.00 if you have any returned payments in your 
next 6 billing cycles. The returned payment fee will never be greater than your most recent minimum payment due. 

Application of Payments Each payment you send to us will be applied to your Account in a manner consistent with the 
applicable law. Generally, we will apply your payment first to satisfy your minimum payment due. Any remaining payment in 

 
 
 
 
 
 
 
 
 
 
 
excess of the minimum payment due will be applied to the highest APR balances first. Exception to this will be deferred 
balances with expiration dates within the next two billing cycle periods. 

Change of Terms (including Interest Charges) SUBJECT TO APPLICABLE LAW, WE MAY CHANGE OR TERMINATE 
ANY TERM OF THIS AGREEMENT OR ADD NEW TERMS AT ANY TIME, INCLUDING, WITHOUT LIMITATION, ADDING 
OR INCREASING FEES, INCREASING YOUR MINIMUM PAYMENT AND INCREASING THE RATE OR AMOUNT OF 
INTEREST CHARGES OR CHANGING THE METHOD OF COMPUTING THE BALANCE UPON WHICH INTEREST 
CHARGES ARE ASSESSED. PRIOR WRITTEN NOTICE WILL BE PROVIDED TO YOU WHEN REQUIRED BY 
APPLICABLE LAW. CHANGES MAY APPLY TO BOTH NEW AND OUTSTANDING BALANCES. 

Default You will be in default under this Agreement upon: (a) your failure to make at least the minimum payment by the 
payment due date specified in your Statement; (b) your violation of any other provision of this Agreement; (c) your death; (d) 
your becoming the subject of bankruptcy or insolvency proceedings; (e) your becoming the object of attachment, 
foreclosure, repossession, lien, judgment, or garnishment proceedings; (f) your failure to supply us with any information we 
reasonably deem necessary; (g) your supplying us with misleading, false, incomplete or incorrect information; (h) our receipt 
of information that you are unable to perform the terms and conditions of this Agreement; or (i) your moving out of the U.S. 
Upon default, we have the right to require you to pay your entire Account balance (including all deferred purchases and all 
accrued but unpaid charges) immediately, and to sue you for what you owe. You will pay our court costs, reasonable 
attorneys’ fees and other collection costs related to the default to the extent permitted by applicable law. Following any 
default, any balances outstanding under the Agreement will continue to accrue interest charges until paid in full and will be 
subject to all the terms and conditions of this Agreement, except that we will apply your payments first to attorneys’ fees and 
other court costs, and then in the order set forth in the Application of Payments section. 

Closing Your Account You can cancel or close your Account by writing to us at Fingerhut Credit Account Services, P.O. 
Box 1250, St. Cloud, MN 56395-1250. If you do not pay us in full when you cancel, your outstanding balances will continue 
to accrue interest and other charges and be subject to the terms and conditions of this Agreement.  

Cancellation or Termination of Agreement If you cancel or close your Account, or if we choose to terminate your charging 
privileges for any reason, whether or not your Account is in default, you may not try to make any purchases with your 
Account card(s) (“Card”) and upon request, you must return to us your Card(s) cut in half. Following any cancellation, 
closing or termination, any balances outstanding under this Agreement will continue to accrue interest charges until paid in 
full and will be subject to all the terms and conditions of this Agreement. 

Liability for Unauthorized Use When you receive your Statement, you should verify that the charges are true and the 
amounts unaltered. You may be liable for the unauthorized use of your Card. You will not be liable for unauthorized use that 
occurs after you notify us of the loss, theft, or possible unauthorized use. Notification must be given by you immediately 
upon learning of the loss, theft or possible unauthorized use by calling us at 1-800-208-2500 or writing us at Fingerhut Credit 
Account Services, P.O. Box 1250, St. Cloud, MN 56395-1250. In any case, your liability for unauthorized use of your Card 
will not exceed $50. However, unauthorized use does not include use by a person whom you have given the Card or 
authority to use the Account, and you will be liable for all use by such a user. To terminate this authority, you must retrieve 
the Card from the previously authorized user and return it to us at the above address along with a letter explaining why you 
are doing so. We have found that most of our customers prefer to allow their spouses to place orders on their Account. To 
better serve you, if your spouse places an order on your Account we will process that request, unless you instruct us 
otherwise. 

Lost or Stolen Credit Card(s) You agree to notify us immediately if your Card(s) are lost or stolen. You may notify us by 
calling 1-800-208-2500 or writing us at Fingerhut Credit Account Services, P.O. Box 1250, St. Cloud, MN 56395-1250. 

Change of Name, Address, Telephone Number or Employment You agree to give us prompt notice of any change in 
your name, mailing address, telephone number or place of employment. Send changes to: Fingerhut Credit Account 
Services, P.O. Box 1250, St. Cloud, MN 56395-1250. 

Consent to Use of Telephone Numbers You expressly consent to receiving calls and messages, including autodialed and 
prerecorded message calls, from MetaBank/Fingerhut, their affiliates, marketing partners, agents and others calling at their 
request or on their behalf, at any telephone numbers that you have provided or may provide in the future (including any 
cellular telephone numbers). 

Assignment of Account We may sell, assign or transfer your Account or any portion thereof without notice to you. You may 
not sell, assign or transfer your Account.  

Reporting and Monitoring If you fail to fulfill the terms of your credit obligation, a negative report reflecting on your credit 
record can be submitted to one or more credit reporting agencies. You agree that any government agency may release your 
residence address to us, should it become necessary to locate you. You agree that our supervisory personnel may listen to 
telephone calls between you and our representatives in order to evaluate the quality of our service to you and to other 
cardholders.  

 
 
 
 
 
 
 
 
 
 
Updated Financial and other Information Upon request, you agree to promptly give us accurate financial and other 
information about yourself. 

Severability If any provision of this Agreement is finally determined to be void or unenforceable under any law, rule, or 
regulation, all other provisions of this Agreement will remain valid and enforceable. 

YOUR BILLING RIGHTS: KEEP THIS DOCUMENT FOR FUTURE USE This notice tells you about your rights and our 
responsibilities under the Fair Credit Billing Act. 

WHAT TO DO IF YOU THINK YOU FIND A MISTAKE ON YOUR STATEMENT If you think there is an error on your 
statement, write us at: Fingerhut Credit Account Services, P.O. Box 1250, St. Cloud, MN 56395-1250. In your letter, give us 
the following information: 
• Account Information: Your name and Fingerhut Credit Account number 
• Dollar Amount: The dollar amount of the suspected error 
• Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it 
is a mistake. 

You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in 
writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the 
amount in question. 

WHAT WILL HAPPEN AFTER WE RECEIVE YOUR LETTER When we receive your letter, we must do two things: 
1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have 
already corrected the error. 

2. Within 90 days of receiving your letter, we must either correct the error or explain why we believe the statement was 
correct. 

While we investigate whether or not there has been an error: 
• We cannot try to collect the amount in question, or report you as delinquent. 
• The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
• While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
• We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 
• If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. 
• If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and 
fees. We will send you a statement of the amount you owe and the date payment is due. We may then report you as 
delinquent if you do not pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still 
refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We 
must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when 
the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is 
correct. 

YOUR RIGHTS IF YOU ARE DISSATISFIED WITH YOUR CREDIT PURCHASES If you use your card to make a purchase 
and you are dissatisfied with the goods or services that you receive, you may have the right not to pay the remaining amount 
due on the purchase. To use this right, all of the following must be true: 
1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the 
purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an 
advertisement we mailed to you, or if we own the company that sold you the goods or services.) 
2. You must have used your Card for the purchase. 
3. You must have not yet fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: Fingerhut Credit 
Account Services, P.O. Box 1250, St. Cloud, MN 56395-1250. 

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we 
will tell you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. 

CREDIT BUREAU DISPUTES If you believe we inaccurately reported credit history information about you or your Account 
to a credit reporting agency, call us at 1-866-734-0342 or write to us at: Credit Bureau Reporting Services, 6250 Ridgewood 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Road, St. Cloud, MN 56303. Please provide the Fingerhut Credit Account number along with a copy of your credit bureau 
report reflecting the information that you believe is inaccurate. 

Arbitration By requesting an Account from us and accepting this Agreement, you agree that if a dispute of any kind arises 
out of this Agreement, either you or we, at our sole discretion, can choose to have that dispute resolved by binding 
arbitration. If arbitration is chosen by any party, neither you nor we will have the right to litigate that claim in court or to have 
a jury trial on that claim, or to engage in pre-arbitration discovery, except as provided for in the arbitration rules. In addition, 
you will not have the right to participate as a representative or member of any class of claimants pertaining to any claim 
subject to arbitration. The arbitrator’s decision will generally be final and binding. Other rights that you would have if you 
went to court may also not be available in arbitration. It is important that you read the entire Arbitration provision carefully 
before accepting the terms of this Agreement. Notwithstanding any language of this Agreement to the contrary, should any 
portion of this Arbitration provision be held invalid or unenforceable by a court or other body of competent jurisdiction, this 
entire Arbitration provision shall be automatically terminated, but all other provisions of this Agreement shall remain in full 
force and effect. Any claim, dispute or controversy (whether in contract, regulatory, tort or otherwise, whether preexisting, 
present or future and including constitutional, statutory, common law, intentional tort and equitable claims) arising from or 
relating to the credit offered or provided to you; the actions of yourself, us, or third parties; or the validity of this Arbitration 
provision (individually and collectively, a “Claim”), must, after an election by you or us, be resolved by binding arbitration in 
accordance with the Arbitration provision and the Commercial Arbitration Rules of the American Arbitration Association 
(“AAA”) in effect when the Claim is filed. There shall be no authority for any Claims to be arbitrated on a class action basis. 
An arbitration can only decide your or our Claim and may not consolidate or join the claims of other persons who may have 
similar claims. You may obtain rules and forms by calling the AAA at 1-800-778-7879. Any arbitration hearing that you 
attend will take place in the Federal judicial district where you reside. At your request, we will advance the first $250.00 of 
the filing and hearing fees for any Claim you may file against us; the arbitrator will decide whether you or we will ultimately 
pay those fees. Unless inconsistent with applicable law, each party shall bear the expense of their respective attorneys, 
experts, and witness fees, regardless of which party prevails in the arbitration. The arbitrator shall apply applicable 
substantive law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of 
privilege recognized at law. Judgment upon the award rendered by the arbitrator may be entered in any court having 
jurisdiction. This Arbitration provision shall survive repayment of your extension of credit and termination of your Account. 
This Arbitration provision shall be governed by the Federal Arbitration Act, 9 USC Sections 1 through 16. 

Ohio Residents: The Ohio laws against discrimination require that all creditors make credit equally available to all 
creditworthy customers, and that credit reporting agencies maintain separate credit histories on each individual upon 
request. The Ohio Civil Rights Commission administers compliance with this law. 

Married Wisconsin Residents: No provision of any marital property agreement, unilateral agreement, or court decree 
under Wisconsin’s Marital Property Act will adversely affect a creditor’s interest unless prior to the time credit is granted, the 
creditor is furnished a copy of that agreement or decree or is given complete information about the agreement or decree. 

All accounts, including New York/Rhode Island/Vermont Residents: You agree to give MetaBank permission to access 
your credit report in connection with any transaction, or extension of credit, and on an ongoing basis, for the purpose of 
reviewing your Account, adjusting the credit line on your Account, taking collection action on your Account, or for any other 
legitimate purposes associated with your Account. Upon your request, you will be informed of whether or not a consumer 
credit report was ordered, and if it was, you will be given the name and address of the consumer reporting agency that 
furnished the report. New York residents can contact the New York State Banking Department: 1-800-518-8866. 

California and Utah Residents: As required by law, you are hereby notified that a negative credit report reflecting on your 
credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations. 

Texas Residents: To contact us about your account call 1-800-208-2500. This contract is subject in whole or in part to 
Texas law which is enforced by the Consumer Credit Commissioner, 2601 North Lamar Boulevard, Austin, Texas 78705-
4207. Phone 1-800-538-1579; www.occc.state.tx.us. Contact the Commissioner relative to any inquires or complaints. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MetaBank Fingerhut Credit Account Key Credit Terms 

Interest Rates and Interest Charges 

Annual Percentage Rate 
(APR) for Purchases 

9.90% Introductory APR for the 1st 6 billing cycles from account open date. 

After that your APR will be 24.90%. 

How to Avoid Paying 
Interest 

Your due date is at least 24 days after the close of each billing cycle. We will 
not charge you any interest on purchases if you pay your entire balance by 
the due date each month. 

If you are charged interest, the charge will be no less than $1.00. 

Minimum Interest 
Charge 

For Credit Card Tips 
from the Federal 
Reserve Board 

Fees 
Penalty Fees 

To learn more about factors to consider when applying for or using a credit 
card, visit the website of the Federal Reserve Board at 
http://www.federalreserve.gov/creditcard. 

 

Late Payment 

  Up to $30.00 

  Returned Payment 

  Up to $30.00 

How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” 
See Important Credit Disclosures For MetaBank/Fingerhut Credit Programs for more details. 

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided above 
in the “Your Billing Rights” section. 
 See Important Credit Disclosures for MetaBank/Fingerhut Credit Programs for more details.