The Petal Visa® Credit Card Account 

Interest Rates and Interest Charges 
Annual Percentage Rate 
(APR) for Purchases 

How to Avoid Paying 
Interest on Purchases 

For Credit Card Tips from 
the Consumer Financial 
Protection Bureau 

14.99% to 25.99% when you open your account, based on your 
creditworthiness. After that, your APR will vary with the market 
based on the Prime Rate. 
Your due date is at least 21 days after the close of each billing 
cycle. We will not charge you any interest on new purchases if 
you pay your entire new balance by the due date each month. 
To learn more about factors to consider when applying for or 
using a credit card, visit the website of the Consumer Financial 
Protection Bureau at consumerfinance.gov/learnmore 

Fees 
Fees 

None 

How  We  Will  Calculate  Your  Balance:  We  use  a  method  called  Average  Daily  Balance  (including  new 
purchases). See your Cardholder Agreement for more detail. 

Billing  Rights:  Information  on  your  rights  to  dispute  transactions  and  how  to  exercise  those  rights  is 
provided in your Cardholder Agreement. 

How We Calculate Variable Rates: 

For  each  billing  period,  variable  rates  may  change  when  the  Prime  Rate  changes.  We  calculate  variable 
rates  by adding a margin to the Prime Rate published in The Wall Street  Journal on the  25th day of the 
month or the following business day. If the Prime Rate changes, your new rate will take effect on your next 
billing period. The  margin which will be  added to the  Prime  Rate for  purchases is 9.74%  - 20.74%. As of 
August 30, 2019 the Prime Rate is 5.25%. 

CA Residents: A married applicant may apply for a separate account. 

DE  and  MD  Residents:  Service  charges  not  in  excess  of  those  permitted  by  law  will  be  charged  on  the 
outstanding balances from month to month. 

All Accounts, including NY Residents: We may obtain your credit report in connection with evaluating the 
application and subsequently in  connection with updates, renewals or extensions of credit for which the 
application is made. We will inform you, upon request, whether a report was obtained and, if so, the name 
and address of the consumer reporting agency that furnished the report. 

NY  Residents:  New  York  residents  may  contact  the  New  York  State  Department  of  Financial  Services  to 

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obtain a  comparative listing of credit card rates, fees and grace periods by calling 1-800-342-3736, or on 
the  web 
at 
www.consumerfinance.gov/ 

at  www.dfs.ny.gov,  or  by 

Financial  Bureau 

the  Consumer 

contacting 

OH Residents: The Ohio laws against discrimination require that all creditors make credit equally available 
to  all  creditworthy  customers,  and  that  credit  reporting  agencies  maintain  separate  credit  histories  on 
each individual upon request. The Ohio civil rights commission administers compliance with this law. 

All  Accounts,  including  RI  and  VT  Residents:  We  may  request  a  credit  report  in  connection  with  the 
application. You consent to the obtaining of such reports by submitting this application. 

Married WI Residents: No provision of a marital property agreement, a unilateral statement under section 
766.59  or  a  court  decree  under  section  766.70  adversely  affects  the  interest  of  the  creditor  unless  the 
creditor, prior to the time the credit is granted, is furnished a copy of the agreement, statement or decree 
or has actual knowledge of the adverse provision when the obligation to the creditor is incurred. 

Married  WI  Residents:  If  you  are  applying  for  individual  credit  or  joint  credit  with  someone  other  than 
your  spouse,  and  your  spouse  also  lives  in  Wisconsin,  combine  your  financial  information  with  your 
spouse's financial information. 

USA Patriot Act:  To help the government fight the funding of terrorism and money laundering activities, 
the  USA  Patriot  Act  requires  all  financial  institutions  to  obtain,  verify,  and  record  information  that 
identifies each person who opens an account. What this means to you: When you open an account, we will 
ask for your name, physical address, date of birth, tax payer identification number, and other information 
that  will  allow  us  to  identify  you.  We  may  also  ask  to  see  your  driver's  license  or  other  identifying 
documents. We will let you know if additional information is required. 

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The Petal Visa® Credit Card Cardholder Agreement 

Effective as of September 1, 2019 

This  Petal  Visa®  Credit  Card  Cardholder  Agreement,  together  with  your  Account  Opening  Disclosures 
(including, as applicable, the Privacy Policy, Truth in Lending Disclosure, and Risk-Based Pricing Disclosure) 
Arbitration Agreement, and credit card application (collectively, this “Agreement”) govern the use of the 
Petal  Visa®  credit  card  (“Card”)  and  related  credit  account  (“Account”). Please  read  this  Agreement  and 
retain a copy for your records. This Agreement will become effective when you (or a person authorized by 
you) activate your Card by following the instructions on the Activation page of www.petalcard.com or the 
Petal mobile applications (“Petal Website”) and make a transaction using the Card or your Account. Your 
use  of  the  Card  is  your  consent  to  be  bound  by  the  terms  of  this  Agreement.  The  Card  is  issued  by 
WebBank (“Bank”), Salt Lake City, UT. Bank is the creditor and Card issuer. As used in this Agreement “we,” 
“us”  and  “our”  mean  the  Bank  as  the  Card  issuer  and  creditor.  The  words  “you”  and  “your”  mean  all 
persons  responsible  for  complying  with  this  Agreement,  including  the  applicant,  the  cardholder,  any 
guarantor and the person to whom we address Account statements. 

Use  of  the  Card  and  Account:  You  may  use  the  Card  to  make  purchases  only  for  personal,  family  or 
household  purposes  from  any  person  or  establishment  accepting  the  Card  (each  such  transaction,  a 
“Purchase”). The Card does not have a cash advance or balance transfer feature. You agree to use the Card 
and Account only for legal and lawful purposes. Neither the Card nor the Account may be used for illegal 
transactions or for the purpose of paying us on this or any other form of credit account you may have with 
us. If you use  your Card for any such purpose,  you will be  in default  under this Agreement  and we may 
block  such  transactions  and/or  terminate  your  Account,  but  you  still  will  be  liable  to  us  for  all  charges 
relating to such transactions and all other transactions on your Account at the time it is closed. 

Promise  to  Pay:  You promise  to pay  us for all amounts  charged to the Account,  including all purchases, 
interest  and  charges  charged  to  your  Account.  You  are  obligated  to  repay  us  for  all  transactions  made 
using your Card by people you have authorized to use the Card even if their use of the Card exceeds the 
authorization which you gave them. 

Credit Limit: We will grant you credit up to a maximum amount (your “Credit Limit”). You will be informed of 
your initial Credit Limit by email. Your current Credit Limit will be shown on each monthly statement. You 
promise not to exceed your Credit Limit. However, if you exceed your Credit Limit, we can still charge you 
for all Purchases, interest and fees without giving up any of our rights. If we ask you to promptly pay the 
amount of your Account balance above your Credit Limit, you agree to do so. At our discretion, we may (1) 
block  transactions  that  would  exceed  your  Credit  Limit  and  (2)  change  your  Credit  Limit  at  any  time 
without advance notice to you. 

Monthly Statement: We will send you a monthly statement for any billing period in which there is activity 
on your Account, or as otherwise required by applicable law. Your monthly statement will show, among 

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other things, (1) the unpaid balance on your Account at the beginning of the billing period (the “Previous 
Balance”); (2)  any Purchases,  interest  and  other  debits  posted  to  your  Account  in that  billing  period;  (3) 
any payments and credits posted to your Account in that billing period; and (4) the Minimum Payment you 
must pay and the date your Minimum Payment is due (“Payment Due Date”) (which is set at least 21 days 
after  the  billing  date  on  your  monthly  statement).  We  will  send  the  monthly  statement  to  the  address 
specified on your Application or to the address you designate from time to time, or, if you have agreed to 
receive paperless statements, we will send notification that the statement is available online to the e-mail 
address associated with your Account. 

Payments: 

Minimum Payment. Each month you must pay at least the Minimum Payment by the Payment Due Date 
shown  on  your  monthly  statement.  The  Minimum  Payment  is  the  greater  of  $25  or  2%  of  the  previous 
balance  plus interest, plus any amount  past  due. If your balance  is less than $25,  the  minimum due will 
equal the balance on the account. You may pay more than the Minimum Payment or you may pay the total 
outstanding balance at any time. If you make a payment greater than your Minimum Payment, this does 
not  affect  your  obligation  to  make  the  next  Minimum  Payment.  Credits  to  your  Account,  such  as  from 
merchants, are generally not considered payments and will not reduce your total Minimum Payment. 

When  Payments  Are  Due  and  Credited.  We  must  receive  at  least  the  Minimum  Payment  due  on  your 
Account by, (1) 8:00 p.m. Eastern Time for payments made online (through the Petal Website) or over the 
phone or (2) 5:00 p.m. Pacific Time for payments made by mail (in each case, as applicable, the “Cut- Off 
Time”). We must receive at least the Minimum Payment due on your Account by the Cut-Off Time on the 
Payment Due Date of each billing period. Payments received after the Cut-Off Time will be credited to your 
Account no later than the next business day. Credit to your Account may be delayed for up to five (5) days 
if  we  receive  a  payment  that  does  not  adhere  to  the  requirements  set  forth  in  this  section  and on your 
statement.  The  available  credit  on  your  Account  may  not  reflect  your  payment  for  up  to  fifteen  (15) 
business days or longer if we doubt the collectability of the payment or if we suspect fraudulent activity on 
your Account. Nonetheless, we will credit your payment to your Account as of the business day that we 
receive it (provided we receive it prior to the Cut-Off Time). 

Payment Options. You can pay online through your online account, by telephone, by mail, or by setting up 
automatic payments. Your payment must be made in U.S. dollars with a draft or a check drawn on a U.S. 
bank and payable in U.S. dollars, or with a telephonic or electronic payment authorization in U.S. dollars. 
You agree  not  to send us any postdated checks.  If you do, we may deposit it  immediately upon receipt, 
despite the later date on the check. 

Payment Allocation. We will apply the required Minimum Payment to balances on your Account using any 
method  we  choose  (in  accordance  with  applicable  laws  and  regulations).  We  will  usually  apply  the 
Minimum Payment first to interest charges and then to balances. Although your Minimum Payment will be 
applied  in  any  order  at  our  discretion,  payments  in  excess  of  the  Minimum  Payment  will  be  applied  to 

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balances with the highest APR first and then to lower rate balances in descending order of APR. This means 
that  balances  with  higher  APRs  are  reduced  before  balances  with  lower  APRs  for  any  amount  of  your 
payment that is in excess of your Minimum Payment due. 

Disputed Payments. You agree not to send us payments marked “paid in full,” “without recourse” or with 
similar language. If you send such a payment, we may accept it without losing any of our rights under this 
Agreement, including our right to collect the full balance amount owed by you. All written communications 
concerning  disputed  amounts,  including  any  check  or  other  payment  instrument  that  indicates  that  the 
payment  constitutes “payment  in full” of the  amount  owed or that is tendered with other conditions or 
limitations or as full satisfaction of a disputed amount, must be mailed or delivered to Petal Card, Inc., MSC 
– 166931, P.O. Box 105168, Atlanta, GA 30348-5168, Attn: Disputed Payments. 

Calculation of Finance Charges and Daily Balance: 

Calculating Variable Rates; Prime Rate. For each billing period, variable rates may change when the Prime 
Rate  changes.  We  calculate  variable  rates  by  referencing  the  Prime  Rate  published  in  the  Money  Rates 
section of The Wall Street Journal on the 25th day of each month or the next business day. 

Your  Daily  Periodic  Rate  and  corresponding  APRs  may  increase  or  decrease  if  the  Prime  Rate  changes. 
Changes in the Prime Rate will apply to your entire Account balance; will take effect on the first day of the 
billing  period  following  the  change;  and  may  result  in  increases  or  decreases  in  the  amount  of  interest, 
minimum payments and/or number of payments. The Prime Rate is simply a reference index and may not 
be  the  lowest  interest  rate  available.  We  may  select  a  new  interest  rate  index  if  the  Prime  Rate  is  not 
available. 

How We Calculate and Apply Interest. 

We use a method called Average Daily Balance (including new purchases) to calculate the interest charges 
applied to your account for each billing period. 

Under this method, the total interest charged for a billing period, except for variations caused by rounding, 
equals: 

•  Average Daily Balance (“ADB”) 
•  multiplied by Daily Periodic Rate (“DPR”) 
•  multiplied by the number of days in the billing period. 

We calculate the ADB by 

1)  calculating the daily balance for each day of the billing period by, 

first, taking the beginning balance of your account on that day, then 

• 
•  adding in new transactions, then 
•  adding any periodic interest charge (which is the previous day’s balance multiplied by the DPR 

in effect on that day) on the previous day’s balance, then 

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• 

subtracting any payments and credits on that day (note, we treat any net credit balance as a 
zero balance). 

2)  Next, adding the daily balances together for each day of the billing period. 
3)  Then, dividing this sum by the number of days in the billing period. 

We calculate the DPR by 

1)  taking your APR (which can be found in the Interest Charge Calculation section of your Petal credit 

card statement), and 
2)  dividing the APR by 365. 

Note that we may use mathematical formulas that produce equivalent results to calculate the ADB, total 
interest  charged,  and  related  amounts.  Additionally,  where  the  sum  of  all  unpaid  interest  for  a  given 
billing period is less than $0.50, we will not charge any interest that billing period. 

You  won’t  pay  any  interest  on  purchases  during  the  current  billing  period  if  you  pay  the  New  Balance 
stated on your current billing statement in full by the  payment due  date  shown on your current billing 
statement or your New Balance is zero or a credit (less than zero). We call this a grace period on purchases. 
If you choose not to pay your New Balance in full by the payment due date stated on your current billing 
statement, you will pay interest on each purchase starting on the first day of the billing period or, if later, 
the date each purchase posted to your account. You also won’t have a grace period on purchases again 
until the billing period following the billing statement in which you paid your New Balance in full by the 
payment due date. 

Pre-authorized Recurring Merchant Transactions: You may authorize a merchant to automatically initiate 
a transaction on a recurring basis to your Account. Upon the issuance  by us of a new Card with a new 
Account  number  or  expiration  date,  you  may  be  required  to  contact  the  merchant  to  provide  such 
updated  information  in  order  to  continue  the  recurring  transactions.  You  also  authorize  us  to  provide 
updated  information  to  the  merchant  at  our  discretion.  You must  contact  the merchant  if you  want  to 
cancel automatic billing. 

Foreign  Currency  Transactions:  If  you  make  a  transaction  using  your  Account  in  a  foreign  currency 
(including,  for  example,  online  purchases  from  a merchant  located  outside  of  the  U.S.), the  credit  card 
association will convert any transaction in foreign currency into U.S. dollars using an exchange rate for the 
applicable central processing date that is (1) selected by the association from the range of rates available 
in  wholesale  currency  markets,  which  rate  may  vary  from  the  rate  the  association  receives,  or  (2)  the 
government mandated rate. The conversion rate you get may differ from the rate on the transaction date 
or  the  posting  date,  and  from  the  rate  that  the  credit  card  association  gets. A  merchant  or other  third 
party  may  convert  a  transaction  into  U.S.  dollars  or  another  currency,  using  a  rate  they  select,  before 
sending it to the credit card association. 

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Check Conversion Notification; Electronic Check Re-Presentment: If you provide a check as payment, you 
authorize us either to use information from your check to make a one-time electronic fund transfer from 
your bank account or to process the payment as a check transaction. When we use information from your 
check to make an electronic funds transfer, funds may be withdrawn from your bank account as soon as 
the  same  day  we  receive  your  payment,  and  you  will  not  receive  your  check  back  from  your  financial 
institution. In the event a check is returned unpaid for insufficient or uncollected funds, we may re-present 
the check electronically. 

Servicer:  Petal  Card,  Inc.  (“Petal”),  along with  its  partners  and  service  providers,  is  the  servicer of your 
Card and Account. In that capacity, Petal may act on our behalf, perform our obligations, or enforce our 
rights under this Agreement. 

Events of Default: Subject to applicable law, we may consider your Account in default at any time if: (1) 
you fail to pay at least the Minimum Payment by the Payment Due Date; (2) you attempt to engage in a 
transaction over the Credit Limit; (3) you make a payment that is returned unpaid to us for any reason; 
(4) you breach any term under this Agreement; (5) we determine that any statement made by you to us 
in connection with this Agreement, your Card or your Account was false or misleading; (6) you breach any 
terms under any other agreement that you have with us or Petal or with any the affiliates of any of them; 
(7)  you  file  for  bankruptcy  or  some  other  insolvency  proceeding  is  filed  by  or  against  you;  (8)  you  are 
declared incompetent or mentally incapacitated, or in the event of your death; or (9) we have any reason 
to believe you may not be creditworthy. 

Default Remedies: Upon your default and subject to any limitations or requirements of applicable law: (1) 
we may declare the entire amount you owe us immediately due and payable and/or suspend or cancel 
your  Account  privileges;  and  (2)  you  agree  to  pay  all  reasonable  costs,  including  all  court  costs  plus  all 
reasonable  attorneys’  fees  if we  must  refer  your  Account  for collection to  any attorney  who  is  not  our 
employee. 

Entire  Agreement:  You  acknowledge  that  this  Agreement,  as  amended  (which  includes  your  Account 
Opening  Disclosures,  Arbitration  Agreement,  and  credit  card  application)  constitutes  the  entire 
agreement between you and us with respect to the Account and the Card, and supersedes and may not 
be  contradicted  by  evidence  of  any  prior  or  contemporaneous  written  or  oral  communication  or 
understanding between you and us concerning the Account or the Card. If we offer or provide rewards in 
connection with the Account, the disclosures relating to such rewards are separate and not part of this 
Agreement. 

Waiver: Our failure to exercise any of our rights under this Agreement, or our waiver of our rights on any 
one occasion shall not constitute a waiver of such rights on any other occasion. We will not lose our rights 
under this Agreement because we delay in enforcing any of them. 

Credit Reports and Account Information:  You give us permission to request information from you and to 
make whatever inquiries we consider necessary and appropriate (including requesting a consumer report 

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from consumer reporting agencies and data from your bank, wealth manager or other financial services 
provider) in considering your Application and for any lawful purpose, including any updates, renewals or 
extensions of credit, or reviewing or collecting your Account. Upon your request to us, we will inform you 
of the name and address of each consumer reporting agency from which we obtained a consumer report, 
if  any,  relating  to  you.  We  may  also  obtain  information  about  your  creditworthiness  and  employment 
from others and may furnish information concerning your Account as well as information concerning you 
to consumer reporting agencies and to other proper parties. 

Customer  Privacy:  Our  privacy  policy  (“Privacy  Policy”)  is  provided  separately  in  accordance  with 
applicable law and can also be viewed online at https://www.petalcard.com/privacy-policy. 

Assignment:  We  may  at  any  time  and  without  notifying  you,  sell,  transfer  or  otherwise  assign  your 
Account or any Account balances to any party at any time. If we do so, then the purchaser, transferee, or 
assignee will succeed to all of our applicable rights and responsibilities  under this Agreement. You may 
not assign or transfer your Account or any of your rights and obligations under this Agreement. Any such 
assignment or transfer by you will be void. 

Change of Terms: Subject to the limitations of applicable law, we may at any time change, add to or delete 
any of the terms and conditions in this Agreement, including, but not limited to, interest rates and this 
Change of Terms provision. Such changes may be based, in whole or in part, upon factors including, but 
not  limited  to,  anti-fraud  policies  and  procedures,  your  record  of  making  timely  payments  and  staying 
within  the  established  Credit  Limit  on  your  Account  with  us,  or  your  credit  score  and  information 
contained  in  your  credit  report  and  financial  data.  We  will  give  you  notice  of  any  change,  addition  or 
deletion  as  required  by  applicable  law.  As  of  the  effective  date,  the  changed  terms,  at  our  option,  will 
apply  to  new  Purchases  and  to  the  outstanding  balances  of  your  Account,  to  the  extent  permitted  by 
applicable law. 

Special Offers and Payment Plans: We may, at our discretion, make special offers to you at any time. Such 
offers may apply to all purchases or balances on your Account, or only to some purchases or balances. We 
will provide to you the terms of any special offer, and tell you how they differ from this Agreement. Except 
as provided in any special offer, the rest of this Agreement will still apply to your Account. These offers 
may include payment plans and skip payment offers. We may make special offers to certain cardholders 
and not others based on eligibility criteria that we may determine in our sole discretion. The availability of 
such an offer to certain cardholders shall not require that the offer be made available to all cardholders. 

Suspension/Revocation/Cancellation: Subject to applicable law, we may suspend, revoke or cancel your 
Account privileges, your right to use the Card or deny any transaction, in our sole discretion at any time, 
with or without cause and with or without giving you notice. Any such actions on our part will not affect 
your obligation to pay us the outstanding balance and interest under the terms of this Agreement. We are 
not liable for any refusal to honor your Card or Account, or for the retention of your Card by any person 
or entity. If we revoke or cancel the Card, you must destroy or return the Card. You may not use a Card 

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after it has expired or after it has been revoked or cancelled. You may cancel your Account at any time. 
We may require that you return your Card and that it be cut in half. Your cancellation of the Account will 
not  affect  your  obligation  to  pay  us  the  outstanding  balance  and  interest  under  the  terms  of  this 
Agreement. If you ask us to cancel your Account but we believe you have continued to use your Account 
after the date of cancellation, we will consider such use as your request for reinstatement of your Account 
and we may then reinstate your Account. 

Severability:  Subject  to  the  Arbitration  Agreement:  (1)  if  any  part  of  this  Agreement  conflicts  with 
applicable  law,  that  law  will  control,  and  this  Agreement  will  be  considered  changed  to  the  extent 
necessary  to  comply  with  that  law;  and  (2)  if  any  part  of  this  Agreement  is  determined  by  a  court  of 
competent jurisdiction to be invalid, the remainder of this Agreement will remain in effect. 

Communications:  To  the  extent  permitted  by  applicable  law,  you  are  providing  express  written 
permission and consent authorizing us and our affiliates, agents, assigns, marketing associates and service 
providers (collectively, the “Messaging Parties”) to contact you through the mail, or by using automatic 
telephone dialing systems, artificial or prerecorded voice message systems, text messaging systems and 
automated email systems in order to provide you with information about this Agreement or your Account, 
including  information  about  upcoming  Payment  Due  Dates,  missed  payments  and  returned  payments. 
You  authorize  the  Messaging  Parties  to  make  such  contacts  using  any  telephone  numbers,  mailing 
addresses  or  email  addresses  you  supply  or  that  we  obtain  through  any  legal  means  to  any  of  the 
Messaging Parties. You understand that anyone with access to your mail, telephone or email account may 
listen to or read the messages the Messaging Parties leave or send you, and you agree that the Messaging 
Parties will have no liability for anyone accessing such messages. You further understand that, when you 
receive a telephone call, text message or email, you may incur a charge from the company that provides 
you with telecommunications, wireless and/or internet services, and you agree that the Messaging Parties 
will  have  no  liability  for  such  charges  except  to  the  extent  required  by  applicable  law.  You  expressly 
authorize  the  Messaging  Parties  to  monitor  and  record  your  calls  with  the  Messaging  Parties.  You 
understand that, at any time, you may withdraw your consent to receive text messages and calls to your 
cellphone or to receive artificial or prerecorded voice message system calls from any Messaging Party by 
contacting such Messaging Party directly or by sending a request by email to support@petalcard.com with 
the subject line “END COMMUNICATIONS.” You may opt-out of receiving most of these messages at any 
time by sending us a request to support@petalcard.com or by responding “STOP” to any text message. To 
stop  emails,  you  can  follow  the  opt-out  instructions  included  at  the  bottom  of  the  Messaging  Parties’ 
emails. 

Notices and Change in Information: All notices to us must be sent to Petal Card, Inc., MSC – 166931, P.O. 
Box 105168, Atlanta, GA 30348-5168, Attn: Notices (or such other address we subsequently provide you, 
the “Notice Address”). To the extent permitted under applicable law, any notice you send us will not be 
effective until we receive and have had a  reasonable opportunity to act on such notice. Any written or 
electronic correspondence we send to you will, however, be effective and deemed delivered when mailed 
to you at your mail address or your email address if you have authorized electronic communications, in 

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each case as it appears on our records. All bankruptcy notices and related correspondence to us may be 
sent to Petal Card, Inc., MSC – 166931, P.O. Box 105168, Atlanta, GA 30348-5168, Attn: Bankruptcy Notice. 
You must notify us of any changes to your name, mailing or email address, or cell phone number within 
15 days of such change. You must notify us of changes to your mailing, email address, cell phone number 
by updated such information on the Petal Website. You must notify of us changes to your name by writing 
to Petal Card, Inc., MSC – 166931, P.O. Box 105168, Atlanta, GA 30348-5168, Attn: Name Change. 

Access  to  Financial  Data:  Throughout  the  period  that  you  hold  a  valid  Card,  you  must  provide  us  with 
permission  to  access  financial  data  in  any  material  financial  accounts  held  in  your  name  (e.g.,  bank 
accounts, credit card accounts, etc.), by inputting your login credentials and linking such accounts on the 
Petal Website. Access to your financial data does not give us the right to initiate a preauthorized transfer; 
we must obtain such authorization separately, and you are not required to provide us such authorization 
as  a  condition  of  opening  or  using  this  Card.  You  promise  to  keep  login  credentials  up-to-date  and  to 
update the  linked bank accounts on the Petal Website as login credentials change  or new accounts are 
opened.  We  promise  to  use  the  information  in  such  financial  accounts  in  compliance  with  our  Privacy 
Policy and all applicable laws. 

Notice  of  Information  Reporting:  We  may  report  information  about  your  Account  to  other  creditors, 
other financial institutions and credit bureaus. Late payments, missed payments, returned payments, 
or other defaults on your Account may be reflected in your credit report. 

Inaccurate Information: You have the right to dispute the accuracy of information we have reported to a 
credit bureau. If you think any information about your Account that we have reported is incorrect, please 
write to Petal Card, Inc., MSC – 166931, P.O. Box 105168, Atlanta, GA 30348-5168, Attn: Credit Reporting. 
Include  your name,  address, telephone  number and a brief description of the issue. If available, please 
include a copy of the credit report in question. You may also contact us at the email or phone number on 
your statement. We will research your issue and will let you know if we agree or disagree with you. If we 
agree with you, we will contact the consumer reporting agency we reported to and request a correction. 

Identity  Theft:  If  you  believe  that  you  have  been  the  victim  of  identity  theft  in  connection  with  your 
Account  or  in  connection  with  any  other  loan  or  extension  of  credit  made  by  us,  you  can  request  an 
Identity Theft Form by calling toll free 1-855-697-3825 or writing to Petal Card, Inc., MSC – 166931, P.O. 
Box 105168, Atlanta, GA 30348-5168, Attn: Identity Theft. You should send us a police report and written 
statement in the form we provide you alleging that you are the victim of identity theft for a specific debt. 
Once we receive your documentation, we will cease debt collection activity until we have reviewed the 
materials, determined that the debt is still collectible, complied with all obligations described in the Billing 
Rights Notice below and sent you a written notice describing the basis for our determination. 

Military  Lending  Act  Disclosure: Federal law provides important protections to members of the Armed 
Forces and their dependents relating to extensions of consumer credit. In general, the cost of consumer 
credit to a member of the Armed Forces and his or her dependent may not exceed an annual percentage 

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rate of thirty-six percent (36%). This rate must include, as applicable to the credit transaction  or account: 
the costs associated with credit insurance premiums; fees for ancillary products sold in connection with 
the credit transaction; any application fee charged (other than certain application fees for specified credit 
transactions or accounts); and any participation fee charged (other than certain participation fees for a 
credit  card  account).  To  hear  disclosures  related  to  the  Military  Lending  Act,  please  call  this  toll-free 
number: 1-800-213-5794. 

Lost or Stolen Cards:  If your Card is lost or stolen or if you think someone may be using your Card without 
your  permission,  you  must  notify  us  promptly  by  calling  1-855-697-3825.  You will  not  be  liable  for  any 
unauthorized use that occurs after you notify us. You may, however, be liable for unauthorized use that 
occurs before receipt of your notice by us. 

Governing Law: Except as provided in the Arbitration Agreement below, this Agreement and your Account 
are governed by federal law and, to the extent state law applies, the laws of the State of Utah without 
regard to its conflicts of law principles. 

Inadvertent Overcharges: It is not our intention to charge any interest charges or other amounts in excess 
of  those  permitted  by  applicable  law  or  this  Agreement.  If  any  interest  charge,  fee  or  other  amount  is 
finally  determined  to  be  in  excess  of  that  permitted  by  applicable  law  or  this  Agreement,  the  excess 
amount will be credited to your Account or refunded to you. 

Headings: The section headings of this Agreement are inserted only for convenience and are in no way to 
be construed as substantive parts of this Agreement. 

ARBITRATION AGREEMENT 

PLEASE READ THIS PROVISION OF THE AGREEMENT CAREFULLY. IT PROVIDES THAT ANY DISPUTE  MAY 
BE RESOLVED BY BINDING ARBITRATION AT EITHER PARTY’S REQUEST. UNLESS YOU REJECT IT WITHIN 
THIRTY  (30)  DAYS  AFTER  YOUR  ACCOUNT  IS  OPENED,  THE  ARBITRATION  AGREEMENT  WILL  HAVE  A 
SUBSTANTIAL  EFFECT  ON  YOUR  RIGHTS  IN  THE  EVENT  OF  A  DISPUTE.  ARBITRATION  REPLACES  THE 
RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO A JURY AND THE RIGHT TO PARTICIPATE IN A CLASS 
ACTION  OR  SIMILAR  PROCEEDING.  IN  ARBITRATION,  A  DISPUTE  IS  RESOLVED  BY  AN  ARBITRATOR 
INSTEAD OF A JUDGE OR JURY. 

THIS PROVISION DOES NOT APPLY IF YOU ARE A “COVERED BORROWER” AS DEFINED IN THE MILITARY 
LENDING ACT, 10 U.S.C. § 987. 

Agreement to Arbitrate: Maintaining good relationships with our customers is very important to us. We 
ask that you contact us immediately if you have  a problem with your Account or a  service  we  provide. 
Often a telephone call to us resolves the matter quickly and amicably. However, if you and we are unable 
to resolve our differences informally, you agree by opening or maintaining an Account with us, that if any 
dispute  between  you  and  us  arises  regardless  of  when  it  occurs,  it  will  be  settled  using  the  following 
procedures: YOU AND WE AGREE AND UNDERSTAND THAT (1) YOU AND WE ARE GIVING UP THE RIGHT 

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TO  TRIAL  BY  JURY  AND  (2)  THIS  SECTION  PRECLUDES  YOU  AND  US  FROM  PARTICIPATING  IN  OR  BEING 
REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION OR JOINING OR CONSOLIDATING THE CLAIMS 
OF OTHER PERSONS. In addition, your agreement to arbitrate and waive trial by jury shall be applicable to 
parties acting on our behalf, including agents or independent contractors who collect your account on our 
behalf or purchase your account, and to parties acting on your behalf, such as your authorized users, heirs, 
or representatives. This Arbitration Agreement is governed by the Federal Arbitration Act (FAA), 9  U.S.C. 
§§ 1 et seq., and not by any state arbitration law. Except as set forth below, the parties agree to arbitrate 
any  dispute  or  controversy  concerning  your  Account  or  related  products  or  services.  Either  party  may 
request that the matter be submitted to arbitration. 

Commencing  an  Arbitration:  The  party electing  arbitration must  notify the  other of  such  election. This 
notice may be given before or after a lawsuit has been filed concerning the Claim or with respect to other 
Claims brought later in the lawsuit, and it may be given by papers filed in the lawsuit such as a motion to 
compel arbitration. If you elect arbitration you must notify us in writing at Petal Card, Inc., MSC – 166931, 
P.O. Box 105168, Atlanta, GA 30348-5168, Attn: Arbitration. If we elect arbitration, we will notify you in 
writing at your last known address on file. 

Claim:  A  “Claim”  is  any  unresolved  claim,  dispute  or  controversy  between  you  and  us,  whether  past, 
present or future, arising out of or related to this Agreement, your Account, products or services governed 
by this Agreement or the relationships resulting from this Agreement or your Account. “Claim” has the 
broadest possible meaning, and includes initial claims, counterclaims, cross-claims and third-party claims. 
It  includes  disputes  based  upon  contract,  tort,  consumer  rights,  fraud  and  other  intentional  torts, 
constitution, statute, regulation, ordinance, common law and equity (including any claim for injunctive or 
declaratory relief). Solely for purposes of this Arbitration Agreement, the terms “we,” “us” and “our” also 
include  Petal  and  any  person  or  entity  named  as  a  co-defendant  with  us  in  a  Claim  asserted  by  you. 
Notwithstanding the foregoing, individual actions brought in small claims court (or your state’s equivalent 
court)  are  not  eligible  for  arbitration;  however,  if  the  action  is  transferred,  removed,  or  appealed  to  a 
different court, it shall be eligible for arbitration at either party’s request. 

Binding Arbitration: Binding arbitration is a means of having an independent third party (the arbitrator) 
resolve a dispute without using the court system, judges or juries. Either you or we can request binding 
arbitration.  Each  arbitration,  including  the  selection  of  the  arbitrator,  shall  be  administered  by  the 
American Arbitration Association (AAA), according to the Consumer Arbitration Rules of the AAA. A single 
arbitrator  shall  be  appointed.  If  you  have  a  question  about  the  AAA,  you  can  contact  them  as  follows: 
American  Arbitration  Association,  1633  Broadway  10th  Floor,  New  York,  NY  10019,  1-800-778-7879, 
www.adr.org.  If  the  AAA  is  unable  to  serve  as  administrator  and  you  and  we  cannot  agree  on  a 
replacement,  a  court  with  jurisdiction  will  select  the  administrator  or  arbitrator,  provided  that  no 
company may serve as administrator, without the consent of all parties, if it adopts or has in place any 
formal or informal policy that is inconsistent with and purports to override the terms of the Class Action 
Waiver in this Arbitration Agreement. 

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Powers  and  Qualifications  of  Arbitrators  and  Arbitration  Procedures:  Any arbitration hearing that you 
attend will take place in a location that is reasonably convenient for you. If you cannot obtain a waiver of 
the AAA’s or arbitrator’s filing, administrative, hearing and/or other fees, we will consider in good faith 
any request by you for us to bear such fees. Each party will bear the expense of its own attorneys, experts 
and witnesses, regardless of which party prevails, unless applicable law or this Agreement gives a right to 
recover any of those fees from the other party. The arbitrator shall follow applicable substantive law to 
the extent consistent with the FAA, applicable statutes of limitation and privilege rules that would apply 
in  a  court  proceeding,  and  shall  be  authorized  to  award  all  remedies  available  in  an  individual  lawsuit 
under  applicable  substantive  law,  including,  without  limitation,  compensatory,  statutory  and  punitive 
damages  (which  shall  be  governed  by  the  constitutional  standards  applicable  in  judicial  proceedings), 
declaratory, injunctive and other equitable relief, and attorneys’ fees and costs. Upon the timely request 
of  either  party,  the  arbitrator  shall  write  a  brief  explanation  of  the  basis  of  his  or  her  award.  The 
arbitrator’s  award  will  be  final  and  binding,  except  for  any  appeal  right  under the  FAA.  Any  court  with 
jurisdiction may enter judgment upon the arbitrator’s award. 

Class  Action  Waiver:  YOU  AGREE  NOT  TO  PARTICIPATE  IN  A  CLASS,  REPRESENTATIVE  OR  PRIVATE 
ATTORNEY  GENERAL  ACTION  AGAINST  US  IN  COURT  OR  ARBITRATION.  ALSO,  YOU  MAY  NOT  BRING 
CLAIMS AGAINST US ON BEHALF OF ANY  ACCOUNT HOLDER.  The arbitrator shall have no authority to 
conduct  any  class,  private  attorney  general  or  other  representative  proceeding,  and  shall  award 
declaratory or injunctive relief only in favor of the party seeking relief and only to the extent necessary to 
provide relief warranted by that party’s individual claim. If a court determines that this paragraph is not 
fully enforceable, only this sentence will remain in force and the remainder will be null and void, and the 
court’s determination shall be subject to appeal. 

Rights Preserved: This Arbitration Agreement and the exercise of any of the rights you and we have under 
this Agreement, does not stop you or us from exercising any lawful rights either of us has to use other 
available remedies; to comply with legal process; to obtain provisional remedies such as injunctive relief, 
attachment or garnishment by a court of appropriate jurisdiction; or to bring an individual action in court 
that is limited to preventing the other party from using or obtaining any provisional or self-help remedies 
and that does not involve a request for damages or monetary relief. 

Enforcement:  You  or  we  may  bring  an  action,  including  a  summary  or  expedited  motion,  to  compel 
arbitration of Claims subject to arbitration, or to stay the litigation of any Claims pending arbitration, in 
any court having jurisdiction. Such action may be brought at any time, even if such claims are part of a 
lawsuit, unless a trial has begun or a final judgment has been entered. Any dispute concerning the validity 
or enforceability of this Arbitration Agreement must be decided by a court; any dispute concerning the 
validity  or  enforceability  of  the  Agreement  as  a  whole  is  for  the  arbitrator.  Failure  or  forbearance  to 
enforce this Arbitration Agreement at any particular time or in connection with any particular Claims will 
not constitute a waiver of any rights to require arbitration at a later time or in connection with any other 
Claims.  Any  additional  or  different  agreement  between  you  and  us  regarding  arbitration  must  be  in 
writing. If either you or we fail to submit to binding arbitration following a lawful demand, the party who 

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fails to submit bears all costs and expenses incurred by the party compelling arbitration. 

Survival and Severability of Terms: This Arbitration Agreement shall survive: (i) termination or changes in 
the  Agreement,  the  Account,  or  the  relationship  between  you  and  us  concerning  the  Account;  (ii)  the 
bankruptcy of any party; and (iii) any transfer, sale or assignment of your Account, or any amounts owed 
on your Account, to any other person or entity. If any portion of this Arbitration Agreement (except for 
the Class Action Waiver set forth above) is deemed invalid or unenforceable, the remaining provisions of 
the  Arbitration  Agreement  shall  remain  in  force.  No  portion  of  this  Arbitration  Agreement  may  be 
amended or waived absent a written agreement between you and us. 

RIGHT  TO  REJECT:  You  may  reject  this  Arbitration  Agreement  by  mailing  a  signed  rejection  notice  to 
Petal Card, Inc., MSC – 166931, P.O. Box 105168,  Atlanta, GA 30348-5168, Attn: Arbitration Rejection 
Notice, within thirty (30) calendar days after your Account is opened. Any rejection notice must include 
your name, address, email address, and telephone number. This is the only manner you can reject this 
section.  If  you  do  that,  only  a  court  may  be  used  to  resolve  any  Claim.  If  you  reject  this  Arbitration 
Agreement, that will not affect any other provision of the Agreement. 

YOUR BILLING RIGHTS 

Your Billing Rights - Keep This Document for Future Use. 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find a Mistake on Your Statement. 

If you think there is an error on your statement, please write to Petal Card, Inc., MSC – 166931, P.O. Box 
105168,  Atlanta,  GA  30348-5168,  Attn:  Billing  Dispute.  You  also  may  send  us  an  email  to 
support@petalcard.com with the subject line “DISPUTE”. 

In your letter, give us the following information: 

•  Account information: Your name, address, and last four digits of your account number. 

•  Transaction information: The dollar amount(s) and date(s) of the transaction(s) in question. 

•  Description of problem: If you think there is an error on your bill, describe what you believe is 

wrong and why you believe it is a mistake. 

You must contact us: 

•  Within sixty (60) days after the error first appeared on your statement. 

•  At least three (3) business days before an automatic payment is scheduled, if you want to stop 

payment on the amount you think is wrong. 

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to 
investigate any potential errors and you may have to pay the amount in question. 

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What Will Happen After We Receive Your Letter. 

When we receive your notice, we must do two things: 

1.  Within thirty (30) days of receiving your notice, we must tell you that we received your notice. 

We will also tell you if we have already corrected the error. 

2.  Within ninety (90) days of receiving your notice, we must either correct the error or explain to 

you why we believe the bill is correct. 

While we investigate whether or not there has been an error: 

•  We cannot try to collect the amount in question, or report you as delinquent on that amount. 
•  The  charge  in  question  may  remain  on  your  statement,  and  we  may  continue  to  charge  you 

interest on that amount. 

•  While you do not have to pay the amount in question, you are responsible for the remainder of 

your balance. 

•  We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

• 

• 

If we made a mistake: You will not have to pay the amount in question or any interest or other 
fees related to that amount. 

If we do not believe there was a mistake: You will have to pay the amount in question, along with 
applicable interest and fees. We will send you a statement of the amount you owe and the date 
payment is due. We may then report you as delinquent if you do not pay the amount we think 
you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within ten (10) days 
telling  us  that  you  still  refuse  to  pay.  If  you  do  so,  we  cannot  report  you  as  delinquent  without  also 
reporting that you are questioning your bill. We must tell you the name of anyone to whom we reported 
you as delinquent, and we must let those organizations know when the matter has been settled between 
us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question 
even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases. 

If you are dissatisfied with the goods or services that you have purchased with your credit card, and you 
have tried in good faith to correct the problem with the merchant, you may have the right not to pay the 
remaining amount due on the purchase. 

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To use this right, all of the following must be true: 

1.  The purchase must have been made in your home state or within 100 miles of your current mailing 
address,  and  the  purchase  price  must  have  been  more  than  $50.  (Note:  Neither  of  these  are 
necessary if your purchase was based on an advertisement we mailed to you, or if we own the 
company that sold you the goods or services.); 

2.  You must have used your credit card for the purchase. Purchases made with cash advances from 

an ATM or with a check that accesses your credit card account do not qualify; and 

3.  You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 
Petal Card, Inc., MSC – 166931, P.O. Box 105168, Atlanta, GA 30348-5168, Attn: Purchase Dissatisfaction. 

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish 
our investigation, we will tell you our decision. At that point, if we think you owe an amount and do not 
pay, we may report you as delinquent. 

STATE NOTICES 

Cardmembers: Your signature (including any digital or electronic signature), address and the date on the 
application, or other evidence of indebtedness, or your acceptance of these Terms and Conditions through 
an  electronic  transmission  to  us  represents  your  signature,  address  and  the  date  on these Terms  and 
Conditions, which are incorporated herein by reference. 

NOTICE TO THE APPLICANT  - 1. DO NOT SIGN THIS CREDIT AGREEMENT BEFORE YOU READ IT OR IF IT 
CONTAINS  BLANK  SPACES.  2.  YOU  ARE  ENTITLED  TO  A  COMPLETELY  FILLED  IN  COPY  OF  THIS  CREDIT 
AGREEMENT. 3. YOU MAY AT ANY TIME PAY MORE THAN THE MINIMUM PAYMENT, OR YOUR ENTIRE 
BALANCE IN FULL WITHOUT INCURRING ANY ADDITIONAL CHARGE FOR PREPAYMENT. 

All Accounts, including California and Utah Residents: As required by law, you are hereby notified that a 
negative credit report reflecting on your credit record may be submitted to a credit reporting agency if 
you fail to fulfill the terms of your credit obligations. 

Wisconsin Residents: Your signature confirms that this loan obligation is being incurred in the interest of 
your marriage or family. No provision of any marital property agreement, unilateral statement or court 
decree adversely affects a creditor’s interest unless, prior to the time the credit is granted, the creditor is 
furnished a copy of the agreement, statement or decree or has actual knowledge of the adverse provision. 

Maryland Residents: You have the right under Section 12-510 of the Commercial Law Code to receive an 
answer to a written inquiry concerning the status of your Account. Finance charges will be imposed in 
amounts or at rates not in excess of those permitted by law. 

New Jersey Residents: Because certain provisions of this Note are subject to applicable laws, they may 

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be void, unenforceable or inapplicable in some jurisdictions. None of these provisions, however, is void, 
unenforceable or inapplicable in New Jersey. 

Missouri Residents:  Oral agreements or commitments to loan money, extend credit or to forbear from 
enforcing repayment of a debt including promises to extend or renew such debt are not enforceable. To 
protect you (borrower) and us (creditor) from misunderstanding or disappointment, any agreements we 
reach covering such matters are contained in this writing, which is the complete and exclusive statement 
of the agreement between us, except as we may later agree in writing to modify it. 

New Hampshire Residents: This Agreement provides for reasonable attorneys’ fees to be awarded to us 
in an action against you involving this Agreement. Reasonable attorney's fees will be awarded to you if 
you prevail in any action, suit or proceeding brought by us; or an action brought by you. If you successfully 
assert a partial defense or set-off, recoupment or counterclaim to an action brought by us the court may 
withhold from us the entire amount or such portion of the attorney fees as the court considers equitable. 

END OF DOCUMENT 

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