CREDIT
AND
SECURITY 
AGREEMENT

PERSONAL LINE OF CREDIT 
AND
CREDIT CARD AGREEMENT, 
DISCLOSURES AND 
BILLING RIGHTS 
STATEMENT

Effective November 2013

I. CREDIT AND SECURITY AGREEMENT  

Page

A. The Credit and Security  Agreement ........................ 1

  B. Additional Terms Applicable to 

  Personal Lines of Credit ................................................ 6

  C. Additional Terms Applicable to Credit Cards ........10

II. YOUR BILLING RIGHTS .....................................17

PO Box 97050, Seattle WA 98168
206-439-5700 or toll-free 800-223-2328

Keep This Agreement For Your Records

 
 
I. CREDIT AND SECURITY AGREEMENT  

PERSONAL LINE OF CREDIT AND CREDIT CARD

A.  This  Credit  and  Security  Agreement  (“Agreement”),  which 
includes Truth in Lending Act and Fair Credit Billing Disclosures, 
governs your consumer loan plan (“Plan”) with Boeing Employees’ 
Credit  Union  (“BECU”).  Your  Plan  involves  open-end  personal 
line  of  credit  and  credit  card  extensions  of  credit  for  personal, 
family, or household purposes. In this Agreement the words “you,” 
and “your” mean any person who signs in acceptance of the Plan 
and the words “we,” “us,” and “our” mean BECU. When you sign 
as a loan applicant, you agree, jointly and severally with any other 
person  who  signs  as  a  loan  applicant  (thus  establishing  a  “Joint 
Plan”), to be bound by all the terms and conditions set out in this 
Credit and Security Agreement, as amended from time to time, in 
any credit voucher and in any disclosures or statements of terms 
and conditions accompanying any access devices given with any 
future credit advances, which shall collectively govern your Plan 
and are incorporated herein by reference. While you may not have 
requested  or  been  approved  for  a  particular  advance  or  device 
under  your  Plan,  you  agree  that  if  at  any  time  in  the  future  you 
request or are approved for any such credit advance or device, your 
relationship with BECU for that account will be governed by these 
agreements.

1.  How  the  Plan  Works.  The  Plan  is  an  open-end  credit  plan, 
including  either  or  both  a  personal  line  of  credit  or  credit  card. 
We  contemplate  that,  from  time  to  time,  you  will  use  your  Plan 
to  borrow  money  from  us  (“credit  advance”).  To  borrow  under 
the  Plan  you  must  activate  each  of  the  Plan’s  credit  accounts 
individually.  You  may  do  this  by  submitting  a  credit  request  as 
explained below. If your request is approved, we will furnish you 
with  a  credit  voucher  providing  information  about  your  credit 
limit, annual percentage rate, any other applicable fees or charges, 
and any additional terms and conditions. In this Agreement, the 
capitalized word “Credit Voucher” means the document titled 
“Credit  Voucher  and  Opening  Disclosures”  for  a  personal 
line of credit loan (“Line of Credit”) or “BECU VISA Credit 
Voucher  and  Opening  Disclosures”  for  a  Visa  credit  card 
(“Card”).

2.  Plan  Accounts.    The  BECU  Lending  Rates  and  Related 
Disclosures  (the  “Disclosures”)    include  important  information 
about  the  credit  extensions  and  advances  we  offer  (called 
“accounts”  or  “loans”)  and  includes  the  range  of  rates  that  may 
be imposed under the Plan. Certain account transactions under the 
Plan, such as line of credit advances or credit card transactions, are 
also subject to additional terms described later in this Agreement 
that may vary from the general Plan terms set out below. In this 
Agreement, the capitalized word “Loans” means extensions of 
credit under your Line of Credit and/or Card.

3. Account Establishment and Access.  You may submit a credit 
request in any manner authorized by us. When you sign as a loan 
applicant  on  BECU’s  Master  Credit  Application,  BECU  will 
establish a Plan under which you may, at your option, request to 
establish personal line of credit and/or credit card accounts. When 
you have multiple active Plans (for example, a Joint Plan with one 
co-applicant and another Joint Plan with a different co-applicant) 
and you make a credit request, it is your responsibility to inform 
us under which of these Plans to establish your account. From the 
date of the Plan application, we may require that you update the 
information you submitted to us when you established your Plan 
in order for us to evaluate your credit request. If you already have 
a Line of Credit and you request and qualify for a Credit Card, or

1

if you already have a Credit Card and you request and qualify for 
a Line of Credit, we will establish a new account under your Plan. 
We are not required to establish an account under the Plan when you 
submit a credit request, and we may also refuse an advance request 
at any time.

4.  Joint  Plans.  Each  time  you  submit  a  credit  application  for 
another personal line of credit and/or credit card with a different co-
applicant, you request that another Joint Plan be established for you.  
You understand and agree that while a Joint Plan is in effect, you 
and the co-applicant of the Joint Plan: (a) has each authorized the 
other to individually request, authorize, or receive credit advances; 
(b) has each agreed to be jointly and severally liable for repayment 
of all amounts owed and for any loans obtained; and (c) has each 
agreed to all of the loan terms and conditions, even if you did not 
specifically authorize or request the credit advance or receive any 
benefit  from  it.  If  any  one  of  you  does  not  wish  any  future  loans 
under  the  Plan  or  is  unwilling  to  be  personally  liable  for  them, 
any one of you must write to BECU to terminate the Plan and the 
termination will be effective as to all of you.

5. Credit Limit. If we establish a Line of Credit and/or Card account 
in  response  to  your  credit  request,  we  also  will  establish  a  credit 
limit on this account. You agree not to attempt to obtain more credit 
than the amount of your credit limit. If you temporarily exceed your 
credit limit, you understand such credit does not increase your credit 
limit  and  you  agree  to  pay  us  that  excess  amount  and  applicable 
finance  charges,  immediately.  We  can  increase  or  decrease  your 
loan credit limit at our discretion. We will notify you in writing on 
a  Credit  Voucher,  on  your  statement,  or  by  separate  notice  if  the 
amount of your credit limit goes up or down. We may reduce your 
credit  limit,  suspend  your  credit  privileges,  close  your  account  or 
Plan or otherwise terminate your ability to use your Plan. We may 
do  this  at  any  time  and  for  any  reason,  subject  to  applicable  law. 
Your  obligations  under  this  Agreement  continue  even  after  we 
have done this. You may cancel your credit  limits  established  for  
applicable    loans  upon  written  request  to  BECU.  If  your  account 
is  suspended,  you  must  immediately  return  any  authorized  access 
devices,  including  credit  cards.    Any  use  of  an  account,  access 
device or service after suspension will be considered fraudulent.

6. Promise to Pay. You promise to pay BECU the total of all credit 
advances on each account (including any credit advances requested 
by  any  co-borrower  or  by  any  authorized    user  of  a  credit  card), 
finance charges, and other amounts set forth in this Agreement and 
any  Credit  Voucher  on  the  payment  terms  set  forth  below.  This 
includes any requests for payments to a third party or for payment 
or deposit to your savings or checking account. Payments must be 
made in U.S. Dollars. 

a.  Payment  Methods.  You  promise  to  make  your  periodic 
payment  for  Line  of  Credit  accounts  under  this Agreement  by 
automatic transfer from shares or deposits, and for Card accounts 
by such automatic transfer or by direct deposit, personal check, 
draft,  electronic  funds  transfer,  or  wire  transfer.  If  you  pay  by 
automatic transfer, you understand that it is your responsibility 
to be sure that there are adequate funds in your account to satisfy 
the payment on the specified date or your loan will become past 
due. You  must  make  your  scheduled  payments  on  loans  under 
this Agreement regardless of the payment method you select to 
make payments. 

2

b. Minimum Payment. You agree that, on or before the due date 
indicated  on  your  periodic  statement,  you  will  pay  at  least  the 
minimum payment that is required under this Agreement and is 
specified on the periodic statement. The method of determining 
this amount is set forth in Section 2.d of Part B below for a Line 
of Credit and Section 12.b of Part C below for a Credit Card. 

c. Pre-payment and Irregular Payments. You may pay all or 
part of your loan(s) early, at any time, without paying any penalty. 
However, payments in excess of your minimum payment will not 
relieve you of your obligation to make your subsequent minimum 
payments  on  the  dates  when  due.  Instead  of  advancing  your 
payment due date, a prepayment or early payment will reduce the 
principal  amounts  owing  on  your  account.  BECU  reserves  the 
right to refuse partial payments. We may accept late payments, 
partial payments and payments marked “payment in full” that are 
not sent to the following address without losing our rights under 
this Agreement. 

INCLUDING  ANY  CHECK  OR 

ALL  COMMUNICATIONS  CONCERNING  ANY  DISPUTED 
DEBTS, 
INSTRUMENT 
TENDERED  AS  FULL  SATISFACTION  OF  A  DEBT 
(INCLUDING  LOANS),  SHALL  BE  SENT  ONLY  TO  THE 
ATTENTION  OF:  Risk  Management  Representative  –  Account 
Dispute, P.O. Box 97050, Seattle, WA 98124-9750.

7.  Periodic  Statements.  If  your  account  has  an  outstanding  debit 
or  credit  balance  in  excess  of  $1.00  at  the  end  of  a  billing  cycle/
statement period, we will send you a statement to the address shown 
in our records reflecting balances and activity in that account. 

8. Security Agreement 

a. BECU Lien. You agree BECU has a lien on all your shares, 
deposits, and dividends in all joint and individual accounts held 
by you, now and in the future, to the extent of your obligations 
to  BECU.  You  agree  that  BECU’s  lien  is  independent  of  any 
security  agreement  and  BECU  may  enforce  its  lien  in  any 
manner,  at  any  time  allowed  by  applicable  law. You  agree  that 
you own any shares pledged and that there are no liens against 
them other than ours. BECU may, at its sole option, allow you to 
withdraw a portion of your shares or deposits without affecting 
its security interest.

b.  Pledge  of  Shares,  Deposit  Accounts  and  Certificates  of 
Deposit.  You  pledge  all  your  BECU  shares,  deposit  accounts, 
and  certificates  of  deposit  in  which  you  have  an  interest,  now 
and in the future, as security for all credit advances made under 
this Agreement. However, this pledge will not apply to retirement 
or other accounts to the extent that applicable law precludes the 
pledge  of  such  accounts,  or  to  loans  secured  by  real  property 
or a dwelling. You agree that we need not retain or possess any 
certificate or evidence of account to enforce our security interest. 
You  understand  that  if  you  default  on  your  Plan,  BECU  may 
apply all that is pledged to repayment of your loan(s). 

3

By completing and signing the Plan application, you signify your 
specific intent to pledge to us and to grant us a security interest 
in all your individual and joint BECU share and deposit accounts 
you have with us, now or in the future (excluding retirement or 
other  accounts  to  the  extent  that  applicable  law  precludes  the 
pledge  of  such  accounts),  to  secure  your  BECU  loans  under 
the  Plan  (including  the  credit  card  account). You  authorize  us, 
without  further  notice  to  you,  to  apply  the  balances  in  these 
account(s) to pay any amounts due under the Plan if you should 
default.

9. Default. You will be in default under this Agreement if any of the 
following happens on any account: 

a. you do not make a payment as required by this Agreement on 
or before the payment due date; 
b. you exceed your credit limit without our permission; 
c. you become subject to bankruptcy, incompetency or insolvency 
proceedings or you die; 
d. if we believe (in our sole discretion, subject to applicable law.) 
that there has been an adverse change in your financial condition 
or any time we  reasonably deem ourselves insecure; 
e. you make any untrue statements or omissions or provide false 
signatures on any application or financial statement furnished to 
BECU or fail to provide us financial information we request; 
f. your payment  is dishonored by your financial institution for 
any reason; 
g. you violate or fail to comply with any term of this Agreement 
or any other agreement you have with BECU; 
h. you no longer qualify for BECU membership. 

10. Upon  or Following  Default.  Upon  the  occurrence of  any 
event of default under this Agreement, we have the right, subject to 
applicable law, to terminate or suspend your credit privileges under 
this Agreement,  to  require  repayment  and  to  change  the  terms  of 
your account and this Agreement. In requiring repayment, we may 
demand that you immediately pay the entire unpaid balance of all 
your loans under your Plan, increase the minimum payments, and/
or may apply any loan account payment to any outstanding account 
balance under the Plan. BECU may start a collection action in the 
county in which BECU is located or where you reside if you live 
outside  of  Washington.  Default  on  any  loan,  account  or  other 
obligation that you have with us, including loans which are not 
part of the Plan, will constitute default under this Agreement. 

11.  Reformation  of  Fees  and  Charges.  If  any  fee  or  charge,  or 
any  portion  of  any  fee  or  charge,  including  but  not  limited  to  a 
finance charge or method of computing a finance charge, would but 
for this sentence be unlawful, the language of this Agreement shall 
be automatically reformed to eliminate any excessive or unlawful 
portion  of  such  fee.  In  no  event  shall  the  fees  charged  under  this 
agreement exceed the maximum allowed under applicable state or 
federal law. In its sole discretion, BECU may charge and collect a 
lesser amount than that specified in this Agreement, or forego any 
other rights under this Agreement. Any waiver of any provision of 
this Agreement shall not be deemed a waiver of such rights in the 
future. 

4

12.  Voluntary  Payment  Protection.  We  may  offer  Voluntary 
Payment  Protection  to  you.  Voluntary  Payment  Protection  is  not 
necessary  to  obtain  credit.  If  you  purchase  Voluntary  Payment 
Protection from us, you authorize us to add the fees monthly to your 
loan balance and charge you interest on the entire balance. At our 
option we may change your payment or the period of time necessary 
to repay the loan balance. The rate used to determine the fees may 
change in the future. If the rate changes, we will provide any notices 
required by applicable law.  

13.  Amendments 

a.  Plan  Termination.  You  or  any  co-applicant  may  terminate 
your  Plan  in  writing  at  any  time.  BECU  may  also  terminate 
your entire Plan or any part of your Plan at any time. All other 
provisions of this Agreement shall otherwise remain in full force 
and  effect  until  you  pay  all  sums  due  us. You  understand  that 
terminating your Plan will not relieve you of your obligations on 
any outstanding loan balances at the time of termination. 

b. Plan Changes. You agree that BECU may, at any time, change 
any part of this Agreement (including but not limited to adding 
new  provisions,  deleting  existing  ones,  or  changing  any  other 
terms  and  conditions  of  this  agreement  relating  to  your  Plan 
or  account),  provided  we  have  given  you  notice  in  advance  of 
the  change,  if  required  by  law. Any  notice  of  change  in  terms 
required by law will be sent to the last address appearing on the 
records  of  BECU,  unless  you  notify  us  of  the  change  in  your 
address within a reasonable time prior to the notice being sent. 

14. Attorneys’  Fees,  Costs  and  Enforcement.  You  agree  to  pay 
BECU’s internal and external costs, collection and other expenses 
such as expert witnesses, debt collectors, court costs, and reasonable 
attorneys’ fees and legal expenses whether or not there is a lawsuit, 
including attorneys’ fees in any arbitration or mediation, on appeal, 
in  any  bankruptcy  (or  state  receivership  or  other  insolvency 
proceeding) and in any forfeiture or other proceeding. A Collection 
Charge will be imposed if we must telephone you, write to you, or 
make a personal visit due to any default on your part. All of these 
costs and expenses may be added to your present debt and a finance 
charge may be imposed on them at the highest rate applied to any 
of your credit advances. The security provisions in Section 8 of this 
Part A of the Agreement also secure payment of all these amounts.  
BECU may delay enforcing any right under this Agreement without 
losing  that  right  or  any  other  right.  In  the  event  you  die,  we  can 
collect  any  amounts  outstanding  under  your  Plan  as  immediately 
owed against your estate or against anyone who obtained an advance 
under  your  Plan.  If  any  provisions  of  this  Agreement  or  related 
agreement  are  deemed  unenforceable  or  invalid,  the  remaining 
provisions will remain in full force and effect. 

15. Assignment. We have the right to assign and transfer our rights 
under  this Agreement  and  any  amounts  you  owe  to  us.  The  term 
“us”  shall  be  deemed  to  include  each  and  every  immediate  and 
successive assignee. You do not have the right to assign or transfer 
any of your rights, duties or obligations under this Agreement. 

16.  Notices.    All  notices  and  statements  will  be  sent  to  the  last 
address  appearing  on  BECU  records.  You  agree  to  advise  us 
promptly if you change your mailing address. We can accept address 
corrections received from the U.S. Postal Service. 

5

17.  Credit  Information/Financial  Statements. You  authorize  us 
to release information to others regarding the status and history of 
your Plan. You agree to provide us upon request at any time with a 
current financial statement or updated credit information requested 
in  our  sole  discretion.  You  agree  we  may  obtain  credit  reports, 
employment or investigative inquiries on you at any time, at our sole 
option, for any reason, including but not limited to determining your 
eligibility  for  other  products  and  services  or  determining  whether 
there has been an adverse change in your financial condition. 

18.  Governing  Law.  Our  approval  of  this Agreement  and  of  any 
credit extension or advance under this Agreement occurs in the state 
of Washington. This Agreement  shall  be  governed  by  the  Federal 
laws and the laws of the state of Washington as they each apply. In 
accepting the terms of this contract, you agree that venue for any 
action brought by you or brought by us to enforce the terms of the 
agreement is properly located in King County, Seattle, Washington. 

B.  ADDITIONAL  TERMS  APPLICABLE  TO  PERSONAL 
LINES OF CREDIT

This section contains additional terms and conditions pertaining to 
the  overdraft  protection  personal  line  of  credit  account  (“Line  of 
Credit”).  The  terms  and  conditions  in  this  section  are  in  addition 
to  and  modify  the  terms  and  conditions  of  the  Plan  with  respect 
to Lines of Credit. All other attributes, terms and conditions of the 
Plan, including but not limited to the security interest granted under 
Section  8  of  Part  A  of  this  Agreement,  are  not  modified  by  this 
section and will also govern your Line of Credit.  In the event of an 
inconsistency between Section I A and this section I B, the terms of 
this section I B shall prevail.  

1.  Joint Accounts. You understand that any joint account holder on 
your deposit account with checking account features, or any person 
authorized to use an access device for this account may access your 
Line of Credit and you and they agree to be jointly and severally 
liable for such transactions. 

2. Promise to Pay 

a.  Responsibility.  By  using  your  account  to  engage  in 
transactions after we furnish a Credit Voucher to you, you agree 
to the credit limit, annual percentage rate, any other applicable 
fees and charges, and any terms and conditions set forth in the 
Credit Voucher, which will be incorporated into and become part 
of  this Agreement  and  will  govern  your  Plan.   Any  person  or 
entity that has accepted, signed, used, or authorized the use of a 
Line of Credit under the Plan, regardless of whether this person is 
named in the application or otherwise, agrees to be and is bound 
by the terms of this Agreement. 

b.  Payment  Methods.  Your  required  minimum  payment  will 
be  made  by  automatic  transfer  from  your  savings  or  checking 
account at BECU. At any time, you may pay additional amounts 
by such automatic transfer or by personal check, draft, electronic 
funds transfer, or wire transfer.  

c.  Crediting  Payments  if  Not  Made  by Automatic Transfer.  
Payments  received  at  BECU,  P.O.  Box  97050,  Seattle,  WA 
98124-9750 at or before 5:00 PM Pacific Time on any business 
day  will  be  credited  to  your  account  as  of  that  date;  payments 

6

received by mail at that address after 5:00 PM Pacific Time, on a 
weekend or federal holiday will be posted to your account as of 
the next business day. Crediting to your account may be delayed 
up to five days if payment is received by mail at any other address 
or if mailed payment is not accompanied by any remittance slip 
or statement we provide..

d. Payment - Minimum Amount and Allocation. The Line of 
Credit minimum payment amount will be the greater of $25 or 
2% of the outstanding balance on your account at the end of the 
billing  cycle  statement  period  which  begins  on  the  second  day 
of  the  month  and  ends  on  the  first  day  of  the  following  month 
(“Ending Balance”). The Ending Balance does not include late 
payment  fees  but  includes  voluntary  payment  protection  costs, 
returned  payment  fees  and  the  cost  of  collection  and  attorneys 
due  to  your  default.    When  credit  availability  is  suspended  or 
terminated,  the  minimum  payment  amount  will  be  calculated 
for  the  remaining  balance  at  2%  of  the  outstanding  balance  at 
the time of suspension or termination, and will be fixed at that 
amount until the balance is paid in full. Payments will be applied 
first to  late  payment  fees  and  other  fees  and  charges  (other 
than finance charges),  then to accrued finance charges,  and  the 
remainder, if any, to the balance, unless otherwise agreed to by 
BECU or required by applicable law.

3. Finance Charges 

a. Penalty Rate. If, on this account or on any account that you 
have  with  us,  you  make  any  payment  that  is  returned  or  your 
total Minimum Periodic Payment is not paid within 29 days of 
the payment due date (within 27 days during the February credit 
reporting  period  or  28  days  for  February  reporting  period  in 
leap  years),  twice  within  any  12  month  period,  the  ANNUAL 
PERCENTAGE  RATE  (APR)  will  be  increased  to  the  lesser 
of 19.9% or the highest rate allowed by law. The Daily Periodic 
Rate (DPR) in this event shall be the APR divided by 365 (366 in 
a leap year).  If your DPR (and corresponding APR) is increased 
as  described,  it  may  be  subsequently  reduced  at  our  discretion 
after a minimum of twelve months at which time it is determined 
that  no  payment  for  any  amounts  owed  BECU  has  been  late 
during the 12-month period, and your other accounts with BECU 
are  in  good  standing  (current  and  non-negative).  Rate  changes 
shall be effective beginning on the first day on the next Billing 
Cycle  following  the  late  payment  or  determination.  A  loan 
whose  rate  is  reduced  will  be  subject  to  subsequent  increases 
should future payment be missed in a manner described within 
this  section.  If  the  DPR  and  corresponding  APR  increase,  the 
FINANCE CHARGE will increase and your minimum payment 
may be higher. 

b.  Timing  of  Finance  Charges  and  Payments.  You  will  be 
obligated  to  pay  a  finance  charge  that  will  begin  to  accrue  as 
of  the  date  on  which  any  credit  advance  is  made.  There  is  no 
grace period in which you may avoid incurring a finance charge 
by  paying  off  the  balance.  Credit  advances  may  be  directly 
deposited  to  one  of  your  deposit  accounts  and  will  be  subject 
to a finance charge from the date of deposit even if you do not 
withdraw the money immediately. Credit advances and payments 
made by automatic transfer will be posted  to your account when 

7

 
made. When  you  make  a  payment  during  the  period  on  which 
your monthly statement is based, then this statement will specify 
the amount of interest that you paid.  

c.  How  to  Determine  Unpaid  Daily  Balance  and  Finance 
Charges.  The  unpaid  daily  principal  balance  is  the  amount  of 
outstanding  indebtedness  that  remains  unpaid  at  the  close  of 
each  business  day  after  all  transactions  for  the  day  are  posted 
to  your  Line  of  Credit.  Transactions  are  posted  by  subtracting 
the  amount  of  any  payments  or  credits  (thus  decreasing  the 
balance)  and  adding  the  amount  of  any  new  advances  plus  the 
cost of Voluntary Payment Protection, if any (thus increasing the 
balance).  The  daily  principal  balance  will  include  any  unpaid 
fees  or  charges  including  finance  charges,  unless  otherwise 
foregone by BECU or prohibited by applicable law. We multiply 
this balance by the applicable daily periodic rate to calculate the 
daily  finance  charge,  then  add  this  charge  to  the  daily  finance 
charges for the other days in the period on which your monthly 
statement  is  based.  The  total  finance  charge  is  the  sum  of  the 
daily finance charges during this period. 

d.  Determination  of  DPR  and  Corresponding  APR.  The 
DPR and APR for which you  initially qualify now  or  in  the  
future may depend on your credit qualifications, income, credit 
or  employment  history.  The  DPR  and  corresponding  APR 
for  each  account  under  the  Plan  will  be  set  forth  in  the  Credit 
Voucher that is sent to you. Your rate on any account is subject 
to change with additional advances, based on your credit history. 
BECU may change the rates it offers from time to time and may 
review  your  credit  qualifications  periodically  and  adjust  your 
DPR  and  corresponding APR  based  on  changes  in  your  credit 
qualifications.  If  you  receive  your  initial  Credit  Voucher  after 
the  time  of  the  initial  advance  on  your  account,  then  you  may 
cancel  the  Line  of  Credit  account  without  obligation  if,  within 
four business days of the date of your initial Credit Voucher, you 
provide  BECU  with  written  notice  and  return  all  of  the  funds 
that  BECU  initially  advanced  to  you.  If  you  use  or  retain  the 
account funds after that date, you waive any right to cancel this 
Agreement.

4. Other Account Fees and Charges

a. A Late Payment Fee in an amount equal to $25.00 or 5% of 
the minimum payment, whichever is greater, will be imposed on 
payments that are not paid or are paid ten (10) or more calendar 
days after the payment due date. 

b. A Returned Payment Fee in an amount equal to $25.00 or the 
amount  of  the  returned  payment,  whichever  is  smaller,  will  be 
imposed if any check, instrument or other item given as payment 
on  your  Plan  is  uncollectible  or  is  dishonored  for  any  reason. 
Unless otherwise required by law, we are not obligated to attempt 
to collect any check more than once.

c. A Collection Charge will be imposed if we must telephone you, 
write to you, or make a personal visit due to any default on your 
part. 

8

5. Advances and Access 

a. Limitations on Credit Advances. You will receive a Credit 
Voucher  showing  the  amount  of  the  credit  limit  on  your  Line 
of  Credit,  which  is  the  maximum  amount  you  may  draw  upon 
without  getting  our  specific  approval  for  additional  advances. 
You may access credit on your Line of Credit, repay any portion 
of  the  amount  borrowed,  and  reborrow  any  portion  up  to  your 
credit limit from time to time without limitation. 

b.  Overdraft Access. You  may  access  your  Line  of  Credit  by 
writing  drafts,  and  overdrawing    your    checking    account    or 
your  deposit  account  with  checking  account  features  with  us, 
as  specifically  designated  by  you  for  overdraft  protection.  We 
may,  at  our  sole  discretion,  access  this  account  on  your  behalf 
if  you  have  scheduled  automatic  payments  for  which  there  are 
not sufficient collected funds in your checking account or your 
deposit account with checking account features. We will not do 
this if the advance to cover the scheduled payment would cause 
your credit limit to be exceeded. We will treat the overdraft as 
a  request  for  an  advance  on  your  Line  of  Credit  and  we  will 
allow  such  access  subject  to  the  terms  of  this Agreement. You 
understand  that  any  owner  on  your  checking  account  or  your 
deposit account with checking account features may obligate you 
to  overdraft  advances.  Line  of  Credit  overdraft  funds  transfers 
will be made in $100.00 increments (or the unused portion of the 
available credit limit if less than $100.00) and will be transferred 
to your checking account or your deposit account with checking 
account  features.  You  agree  not  to  let  the  overdrawn  balance 
exceed  your  approved  credit  limit.  If  you  fail  to  meet  any 
conditions of your checking account or your deposit account with 
checking  account  features,  we  may  cancel  your  Line  of  Credit 
immediately without notice. In any event, you hold us harmless 
from any and all liability which might arise if the transfer does 
not occur. Transfers from deposit accounts will be governed by 
the Membership and Account Agreement. Transfers from a Line 
of Credit will be governed by this Agreement.

c.  Suspension  of  Line.  Your  ability  to  draw  upon  the  Line 
of  Credit  will  be  suspended  immediately  if:  (1)  the  account 
specifically designated for overdraft protection by you is closed 
for any reason; (2) your automatic payment transfer to your Line 
of  Credit  is  cancelled  for  any  reason;  or  (3)  we  determine  that 
no Line of Credit advances have been made within ninety (90) 
days from the account establishment or within one (1) year from 
the  last  advance. You  may  request  that  your  Line  of  Credit  be 
reinstated, upon re-enrolling for automatic payment transfer and 
upon  specifically  designating  a  deposit  account  with  checking 
account features for overdraft protection. 

6. Change in Terms (including Finance Charges).  You agree that 
we  can  change  the  terms  of  the  Line  of  Credit  (including  but  not 
limited to any of the examples of changes specified in Section 13.b 
of Part A of this Agreement) at any time upon proper advance notice 
to you, where required by law.  Changes may apply both new and 
outstanding balances.

9

C.  ADDITIONAL  TERMS  APPLICABLE  TO  CREDIT 
CARDS 

This section contains additional terms and conditions pertaining to 
the credit card account of your Plan (“Card”). References to “Card” 
below relate to the account associated with the credit card and not 
only  to  transactions  conducted  through  use  of  the  physical  credit 
card,  other  credit  instrument  or  device  which  we  supply  to  you, 
itself. The terms and conditions in this section are in addition to and 
modify  the  terms  and  conditions  of  the  Plan. All  other  attributes, 
terms  and  conditions  of  the  Plan,  including  but  not  limited  to  the 
security interest granted under Section 8 of Part A of this Agreement, 
are not modified by this section and will continue to govern your 
Card account.  In the event of an inconsistency between Section I A 
and this section I C, the terms of this section I C shall prevail.  

1.  Responsibility  and  Applicability  of  Terms.  Any  person  or 
entity  that  has  accepted,  signed,  used,  or  authorized  the  use  of  a 
Card under the Plan agrees to be and is bound by the terms of this 
Agreement.  In  this Agreement,  the  word  “Cardholder”  means  the 
applicant and co-applicant(s) for the Plan associated with the Card, 
and each authorized user of the Card (“User”), whether named in an 
application as a User, or otherwise. In this Part C of the Agreement, 
“you”  means  the  Cardholder(s)  associated  with  a  particular  Card 
account. The  following  additional  definitions  apply  in  this  Part  C 
and on your monthly statement. 

New  Balance:  The  sum  of  all  of  the  unpaid  Purchases,  Cash 
Advances, Balance Transfers, finance charges, late payment fees, 
and any other fees or charges outstanding on the closing date. 

Previous  Balance:  The  sum  of  all  unpaid  Purchases,  Cash 
Advances, Balance Transfers, finance charges, late payment fees, 
and  any  other  fees  and  charges  at  the  beginning  of  the  billing 
cycle (it is the same amount that was shown as “New Balance” 
on  the  closing  date  on  the  statement  for  the  preceding  billing 
cycle). 

Purchases: Transactions involving advances other than Balance 
Transfers  and  Cash Advances.  Purchases  may  include  Foreign 
Transactions, account charges, and adjustments associated with 
any transaction.

2.  Liability. You  will  be  liable  for  all  credit  obtained  under  your 
Card by any Cardholder. If there is more than one Cardholder, then 
each  will  be  liable,  jointly  and  severally,  for  all  credit  obtained 
through use of the Card. If two or more persons are responsible to 
pay any outstanding balance, we may refuse to release any of them 
from  liability  until  all  of  the  unexpired  Cards  issued  pursuant  to 
the Plan have been returned to us and the balance is paid in full. If 
you request us to issue a Card on your account to another person, 
or if you allow any person to have access to your Card or account 
number with your permission to make a charge, you will be liable 
for all charges made by that person, including charges for any Cash 
Advances  or  any  Purchases  from  merchants  or  in  amounts  that 
you  may  not  have  intended  the  person  to  make.    In  addition,  you 
will  owe  us  finance  charges  and  other  fees  and  charges  on  these 
transactions, to the same extent as if you made them yourself.

3.  Purchases  and  Cash  Advances.  Any  Cardholder  can  use  the 
Card  for  Purchases  and  Cash  Advances.  You  may  not  use  the 

10

Card  for  any  illegal  or  unlawful  transaction  and  we  may  decline 
to authorize any transaction that we believe poses an undue risk of 
illegality or unlawfulness. 

4. Balance Transfers. You may use your Card to transfer balances 
from other accounts to your Card with us (“Balance Transfer”).  You 
may request a Balance Transfer by completing the balance transfer 
portion of the credit application, by completing and returning to us 
one of the balance transfer requests forms we may send you from 
time  to  time,  or  by  writing  or  telephoning  us.  Interest  begins  to 
accrue as of the date a balance transfer is posted to your account. 
You agree that you will not make Balance Transfers payable to cash, 
to  you,  to  any  individual,  to  a  deposit  account,  or  to  any  BECU 
loan account and, if you do make any such Balance Transfer, BECU 
reserves the right to convert the transaction to a Cash Advance. 

5.  Daily  Periodic  Rate  (DPR)  and  Annual  Percentage  Rate 
(APR).  The  DPR  and  corresponding  APR  used  to  calculate  the 
FINANCE  CHARGE  for  your  Card  will  be  stated  in  a  Credit 
Voucher provided to you when you open your credit card account. 
(That document is a part of this Agreement.)  After you open your 
account,  rate  information  will  be  provided  in  periodic  statements 
that we send to you.

a.  Variable  Rates.   A  variable  DPR  and APR  will  be  used  to 
calculate the interest charge applicable to your account, after the 
expiration of any applicable introductory rate period. The APR 
will  be  based  on  the  value  of  an  index.   The  index  will  be  the 
highest U.S. Prime Rate published in the Money Rates section of 
The Wall Street Journal on the first business day of each month. 
This Prime Rate is a reference index and is not the lowest interest 
rate  available.    If The Wall  Street  Journal  does  not  publish  the 
U.S. Prime Rate, or if it changes the definition of the U.S. Prime 
Rate, we may substitute another index, subject to applicable law. 
To  determine  the APR  that  will  apply  to  your  credit  card,  we 
will add a margin to the value of the index. The current range of 
APRs that can apply is disclosed in the Disclosures. The margin 
and  the  corresponding APR  applicable  to  your  account  will  be 
stated in a Credit Voucher provided to you when you open your 
account, and may depend on your credit qualifications, income, 
credit  or  employment  history.    Your  APR  can  change  on  the 
first business day of the billing cycle each month, based on the 
index rate in effect as of the first day of the prior calendar month.  
Increases or decreases in the U.S. Prime Rate will cause increases 
or  decreases  in  the APR,  resulting  in  increases  or  decreases  in 
the interest charge, which in turn will affect the number of your 
regularly scheduled minimum payments.  There is no limit on the 
amount by which this variable APR can change in any month.  

b.  Introductory  or  Promotional  Rate.    If  you  have  not 
previously received a BECU credit card and you establish a BECU 
credit card account, you may be eligible for an introductory rate 
or  promotional  rate.   Any  introductory  rate,  and  the  period  for 
which it will be in effect, will be stated on the Credit Voucher 
provided to you when you open your credit card account.  Any 
promotional  rate,  and  the  period  for  which  it  will  be  in  effect, 
will be stated in a notice provided to you at the beginning of the 
promotional  rate  period.   The  introductory  rate  or  promotional 
rate may be extended by BECU in its discretion.              

11

 
6. Finance Charges 

a. Purchases. A finance charge will be imposed on the portion 
of  purchases  that  are  included  in  the  New  Balance  and  remain 
unpaid by the payment due date on your monthly statement, and 
on purchases made during the following billing cycle.

b.  Cash Advances.  Finance  charges  will  be  imposed  on  Cash 
Advances as follows: 

  (i)  As  a  transactional  fee  for  each  Cash  Advance,  a  Cash 
Advance Fee (FINANCE CHARGE) of 2% of the amount of 
the Cash Advance, not to exceed $10.00. 

  (ii) As  periodic  charges  on  an  aggregate  balance  including  all 
Cash Advances, finance charges as described in Section 7 of this 
part  C  (below),  starting  on  the  date  of  the  Cash Advance  and 
lasting until paid in full.

c. Balance Transfers. Finance charges will be imposed on the 
aggregate  balance  including  all  Balance Transfers  as  described 
in  Section  7  of  this  part  C  (below),  starting  on  the  date  of  the 
Balance Transfer and lasting until paid in full.

7. How to Determine Finance Charges: 

a.  The  types  of  FINANCE  CHARGES  that  may  be  assessed 
on  your  account  are  daily  periodic  rate  finance  charges  and 
transaction  finance  charges.  Your  total  FINANCE  CHARGES 
each billing cycle is the sum of each type of finance charge.

b.  Calculation  of  Finance  Charge.  All  finance  charges  for 
Purchases,  Cash  Advances  and  Balance  Transfers  are  added 
together to calculate the annual percentage rate for each billing 
cycle.

 (i) Calculation of Finance Charges for Cash Advances and 
Balance  Transfers.  In  addition  to  Cash Advance  Fees  (which 
only  apply  to  Cash  Advances),  a  Finance  Charge  on  a  Cash 
Advance or Balance Transfer will be imposed from the date the 
Cash Advance or Balance Transfer is posted to your account until 
paid  in  full. There  is  no  grace  period  in  which  you  may  avoid 
incurring  a  finance  charge  by  paying  off  the  balance  resulting 
from  a  Cash  Advance  or  Balance  Transfer.  We  calculate  the 
Finance  Charge  by  multiplying  the Average  Daily  Balance  by 
the  number  of  days  in  the  billing  cycle  and  then  multiplying 
by  the  Daily  Periodic  Rate.  To  get  the Average  Daily  Balance 
attributable  to  Cash Advances  and  Balance  Transfers,  we  take 
the  beginning  balance  each  day,  add  any  new  Cash Advances, 
Balance  Transfers,  and  new  Cash  Advance  Fees,  and  subtract 
any payments, credits posted to your account and unpaid Finance 
Charges and other charges. This gives us the daily balance. Then 
we add up all the daily balances for the billing cycle and divide 
the total by the number of days in the billing cycle to determine 
the Average Daily Balance.

 (ii) Calculation of Finance Charges for Purchases. To avoid 
incurring  Finance  Charges  on  the  balance  of  the  Purchases 
reflected on the statement, you must pay the entire New Balance 
shown  on  your  statement  on  or  before  the  Payment  Due  Date 

12

 
 
shown on your statement each month. If you do not pay the entire 
New Balance on or before the Payment Due Date each month, the 
unpaid portion of the New Balance will accrue interest beginning 
on the first day of the billing cycle in which the payment is due. 
We  calculate  the  Finance  Charge  by  multiplying  the  Average 
Daily Balance by the number of days in the billing cycle and then 
multiplying by the Daily Periodic Rate. We calculate the Average 
Daily  Balance  of  Purchases  by  taking  the  beginning  balance 
of  your  account  each  day  that  is  attributable  to  Purchases,  add 
any  new  Purchases  as  of  the  date  those  charges  are  posted  to 
your account and subtract any additional payments, credits, and 
unpaid Finance Charges and fees or other charges. Then we add 
up all the daily balances for the billing cycle and divide the total 
by the number of days in the billing cycle. If you paid the entire 
New Balance shown on the previous monthly statement by the 
Payment Due Date shown on that statement, the portion of the 
New Balance shown on the current statement that is paid by the 
Payment  Due  Date  shown  on  that  statement  will  be  excluded 
from the calculation of the balance each day.

8. Other Account Fees and Charges 

a. A Late Payment Fee in an amount equal to $25.00 or the amount 
of  the  late  payment,  whichever  is  smaller,  will  be  imposed  on 
minimum payments not paid by the payment due date. 

b. A Returned Payment Fee in an amount equal to $25.00 or the 
amount  of  the  returned  payment,  whichever  is  smaller,  will  be 
will  be  imposed  if  any  check,  instrument  or  other  item  given 
as  payment  on  your  Card  is  uncollectible  or  is  dishonored  for 
any reason. Unless otherwise required by law, we do not have to 
attempt to collect any check more than once. 

c. A Card Replacement Fee of $5.00 may be assessed for each 
Card lost, stolen or destroyed. 

d. A  Card  Recovery Assessment  will  be  imposed  and  may  be 
added to your balance if: 1) you use your Card after the Card has 
been cancelled, and 2) we must pay a recovery fee to a third party 
who obtains the Card for us. 

e. A Copy Request Charge of $3.00 may be imposed for copies of 
each document that you request in connection with this account, 
other  than  those  provided  in  response  to  a  billing  error  notice 
under the Fair Credit Billing Act. 

f.  A  Collection  Charge  will  be  charged  if  it  is  necessary  to 
telephone  you,  write  to  you,  or  hire  a  third  party  to  make  a 
personal visit due to any default on your part.  If a personal visit 
is necessary, the amount charged will be the larger of $50.00 or 
the cost of the third party’s services.  

g. A Stop Payment Fee charge of $5.00 may be imposed for each 
stop payment on a Convenience Check. 

h.  A  Foreign  Transaction  Fee  equal  to  1  percent  (1%)  of  the 
amount  of  a  transaction  to  be  effectuated  in  whole  or  in  part, 
at  your  direction,  in  a  nation  other  than  the  United  States  of 
America (an “International Transaction”) under section 9 of this 
Part C, immediately below.

9. Foreign Transactions and Foreign Exchange. If you use your 

13

Card for an International Transaction, the exchange rate between the 
transaction  currency  and  the  billing  currency  used  for  processing 
International  Transactions  will  be  a  rate  selected  by  Visa  from 
the  range  of  rates  available  in  wholesale  currency  markets  for 
the  applicable  central  processing  date,  which  rate  may  vary  from 
the  rate  Visa  itself  receives,  or  the  government-mandated  rate  in 
effect  for  the  applicable  central  processing  date.  The  1  percent 
(1%)  Foreign  Transaction  Fee  will  apply  to  all  International 
Transactions,  regardless  of  whether  or  not  currency  conversion 
is involved and applies to all international purchases, reversals of 
merchant transactions, and cash disbursement original and reversal 
transactions.  The  currency  conversion  rate  on  the  day  before  the 
transaction processing date may differ from the rate in effect at the 
time of the transaction or on the date the transaction is posted on 
your  account.  You  agree  to  accept  the  converted  amount  in  U.S. 
dollars. 

10. Change in Terms.  You agree that we can change the terms of 
this Agreement (including but not limited to any of the examples of 
changes specified in Section 13.b of Part A of this Agreement) at any 
time upon proper advance notice to you, where required by law. We 
consider that you have accepted changes if you keep or use the card 
after the notice.  The new terms, including an increase or decrease 
in the finance charges, shall be effective as to any subsequent credit 
extended on and after the effective date of the change.  New terms 
other than an increase in the finance charge shall be effective also 
as to any unpaid balance outstanding as of the effective date of the 
change.

11.  Security  Interest.  In  addition  to  the  security  interest  granted 
under  Section  8  of  Part A  of  this Agreement  and  included  in  the 
Plan,  one  or  more  of  the  following  is  applicable  as  security  for 
amounts outstanding from time to time in connection with the Card: 

a. Deposit Account. If you are issued a secured Card, you have 
signed or will be required to sign a separate security agreement 
pledging  a  specific,  non-withdrawable  portion  of  your  shares 
and/or deposits in BECU to secure your Card. The amount of the 
security for such a Card is the amount of your credit limit and you 
may not have any access to or control of that amount. 

b.  Goods  Purchased.  You  hereby  grant  us  a  security  interest 
in  each  item  purchased  with  advances  obtained  under  this 
Agreement. This  security  interest  will  remain  in  full  force  and 
effect  as  long  as  there  is  an  outstanding  balance  on  the  item 
purchased. If we have the right to demand full payment of your 
new balance, we may also take possession of this property (you 
promise to give it to us if we ask) and sell it to satisfy your debts 
and obligations. Any outstanding debt will be allocated upon the 
first-bought, first paid rule. You agree that 10 days is reasonable 
time to give you notice of any such sale. 

12. The Minimum Periodic Payment Required 

a.  Payments.  Payments  received  at  Card  Services,  P.O.  Box 
84707,  Seattle  WA  98124-6007  before  5  PM  Pacific  Time  on 
any business day will be credited to your Card as of that date; 
payments received on or after 5 PM Pacific Time, on a weekend 
or  federal  holiday  will  be  credited  as  of  the  next  business  day. 
Crediting  a  payment  may  be  delayed  up  to  five  days  if  the 
payment is received at any other address or not accompanied by 

14

the remittance portion of the monthly statement for your Card. 

b. Payment - Minimum Amount and Allocation. If you elect 
not to pay your New Balance in full, you must make a payment 
according  to  the  following  schedule  on  or  before  the  due  date 
shown on your statement. If the New Balance is less than $25, 
your minimum payment will be the full balance; if this balance is 
$25 to $1,000 your minimum payment will be $25; if this balance 
is more than $1,000 your minimum payment will be 2½% of this 
balance rounded down to the nearest whole dollar. A credit posting 
from a merchant or reversal of fees do not constitute any part of 
a  minimum  payment. The  minimum  payment  will  be  allocated 
at  BECU’s  discretion  to  pay  off  lower  rate  balances,  such  as 
promotional  offers,  before  higher  rate  balances,  such  as  Cash 
Advances  or  Purchases.    Payments  in  excess  of  the  minimum 
payment  will  be  allocated  to  pay  off  higher  rate  balances  first.   
From  time  to  time,  we  may  allow  you  to  skip  your  Minimum 
Periodic  Payment  due.  If  you  choose  to  skip  that  payment, 
FINANCE CHARGES, and voluntary payment protection costs, 
if any, will continue to accrue in accordance with this Agreement.

c. Past Due and Overlimit Amounts. In addition to the above, 
the minimum payment will also include the greater of any amount 
past due or any amount by which the New Balance exceeds the 
approved  credit  limit  for  the  account.  If  your  account  is  past 
due, and/or overlimit, that amount of the minimum payment is 
immediately due. 

d. Payment in Full. The payment of a New Balance in full will 
not eliminate the need to make a minimum payment for the next 
billing cycle if  there are new  purchases  or  cash  transactions in 
the next billing cycle. 

13. Lost, Stolen, or Unauthorized Use of Your Card. You agree 
to notify us immediately, orally or in writing, of the loss, theft, or 
unauthorized  use  of  your  Card.  We  may  investigate  any  cases  of 
unauthorized  use  of  your  Card. We  may  terminate  or  limit  access 
to  your  Card  if  you  have  notified  us  or  we  have  determined  that 
your Card or convenience checks may have been lost or stolen, or 
that  there  may  be  unauthorized  access  to  your  Card.  Unless  you 
have been negligent or have engaged in fraud, you will not be liable 
for any unauthorized transactions using your lost or stolen Card. If 
you are liable for unauthorized transactions, your liability will not 
exceed $50. You will not be liable for unauthorized transactions that 
occur after you notify us at: 

BECU, P.O. Box 97050,  Seattle, WA 98124-9750 
Telephone: (206) 439-5700 or outside Seattle at 1-800-233-2328 
Hours: 7:00 a.m. - 7:00 p.m. PT Monday-Friday; 
9:00 a.m. - 1:00 p.m. PT Saturday. 
After hours only for use of reporting the loss, theft, 
or unauthorized use of your Card: Call 1-800-449-7728)

14. Additional Provisions 

a. Ownership of Cards. Any Card is our property and must be 
returned to us or our agent, immediately upon demand. If we ask, 
you will destroy the Card by cutting it in half and will surrender 
it  to  us  or  our  agent,  mail  it  to  us,  or  take  it  to  a  location  we 
designate. 

b.  Honoring  of  Card.  We  will  not  be  responsible  for  the 
failure  or  refusal  of  anyone  to  honor  the  Card. Although  your 
15

New Balance may be less than your credit limit, we may fail or 
decline to authorize a particular transaction due to the failure of 
a communications or computer system, due to other operational 
difficulties or due to issues particular to your account, including 
your  default  of  any  agreement  with  us,  an  adverse  change  in 
your  financial  situation,  an  amendment  or  termination  of  your 
participation in the Plan or, at our discretion, other reasons that 
we deem to be appropriate.

c. Transfer of Card. You cannot transfer your Card to any other 
person, although you will be liable for any use by anyone else 
that has been authorized by you or another Cardholder. 

d.  Transactions  with  Internet  Merchants.  In  order  to  make 
transactions  over  the  internet,  merchants  may  request  your 
Verified  by  Visa  password  to  complete  the  transaction.  If  a 
password is not provided, the merchant may deny the transaction. 
If the password is incorrect, we may deny the transaction. 

e.  Merchant  Return  Policy.  If  a  merchant  discloses  a  policy 
such  as  “no  returns,”  “no refund”, “no return or  credit without 
receipt”, “as is”, “store credit only”, or “all sales final”, you will 
be bound by that policy when you use your Card to buy goods or 
services from that merchant. 

f.  Merchant  Refunds.  If  a  seller  agrees  to  give  you  a  refund 
or adjustment, you will accept a credit to your Card in lieu of a 
cash refund. 

g. Merchant Reservations. When using your account to make 
travel or lodging reservations, obtain the merchant’s cancellation 
policy  and  follow  it  if  you  cancel.  If  you  cancel,  obtain  the 
merchant’s  cancellation  number  that  it  is  required  to  give  you. 
The merchant may charge you for a cancelled transaction unless 
you can provide us with the merchant’s cancellation number. 

h.  Recurring  Merchant  Transactions.  If  you  authorize  a 
merchant  to  charge  your  account  for  repeat  transactions  with 
your  Card,  you  must  notify  the  merchant  when  you  want  to 
discontinue  the  repeat  transactions  or  if  your  Card  account  is 
closed or a new Card number is issued by us. 

i.  Merchant  Dispute  Assistance.  If  you  disagree  with  a 
transaction on your statement or have a dispute with the merchant 
as  a  result  of  the  transaction,  you  will  provide  information  or 
assistance we reasonably request to permit us to investigate the 
transaction.  Otherwise,  you  will  pay  us  for  any  resulting  loss 
we  have  (up  to  the  amount  of  the  transaction)  unless  we  are 
prohibited  by  applicable  law  from  holding  you  liable  for  our 
loss.  If  any  provision  of  this  paragraph  conflicts  with  any  part 
of the “Your Billing Rights” section below that is applicable to 
the particular transaction, the terms of the “Your Billing Rights” 
section will control.

j. Transactions. For statement verification, you will retain your 
copy of each receipt (ticket/draft) resulting from each Purchase, 
Cash  Advance,  or  other  transaction  on  your  Card.  We  will 
provide you with documentary evidence of each transaction upon 
your reasonable request or upon proper written notice of a billing 
error. (See section C.8.e for cost information.) 

k. Phone Inquiries. Inquiries regarding your Card  may be made 

16

233-2328 or by writing us at the address provided below. 

l. Our Address. Please address all other correspondence, letters 
and notices (excluding payments) with respect to Cards to us at: 
Customer Service P.O. Box 31112 Tampa Florida 33631-3312. 

m. Inactivity. BECU reserves the right to terminate the credit if 
there are no transactions in one year. 

n. Non-Activation. If the Cardholder fails to activate the Card 
within 30 calendar days after the card is sent to the Cardholder, 
BECU reserves the right to cancel your account. 

o. Closing your Account. You can cancel or close your account 
by either calling us at 206-439-5700 or, outside Seattle at 1-800-
233-2328  or  writing  us  at  the  address  provided  above.  If  you 
cancel the Account,  you  must  immediately pay  everything  you 
owe us, including any amounts owed but not yet billed to you. 
If  you  do  not  pay  us  immediately,  outstanding  balances  will 
continue to accrue finance charges and other fees or charges, and 
be  subject  to  the  terms  and  conditions  of  this Agreement. You 
also agree to return to us or destroy your Card(s) and any unused 
Convenience Checks. You agree that you will not attempt to make 
a Purchase or Cash Advance after you have been notified of your 
or our termination or suspension of your credit privileges.  You 
further understand and agree that it is your sole responsibility to 
terminate your authorization of all reoccurring transactions you 
may have scheduled with merchants or other third parties.

15. BECU REWARDS PROGRAM OPTION. You may elect to 
add the BECU Rewards Program (“Program”) to your Card account. 
Upon enrolling in the Program, you agree to accept the terms and 
conditions  contained  in  the  BECU  Rewards  Program  Terms  and 
Conditions that are in addition to the terms and conditions of this 
Agreement and which otherwise governs your Card. The terms of 
the  Program  become  effective  immediately  upon  our  receipt  and 
acknowledgment of your instructions to enroll you in the Program 
and  will  apply  only  to  the  purchases  of  goods  and  services  made 
with your Card after that effective date.  

17

II. YOUR BILLING RIGHTS 

Your Billing Rights: Keep this Document for Future Use

This notice tells you about your rights and our responsibilities 
under the Fair Credit Billing Act.

What To Do If You Find a Mistake on Your Statement

If you think there is an error on your credit card statement, write 
to us at: 

Customer Service, 
P.O. Box 31112, 
Tampa, FL 33631-3112

If you think there is an error on your personal line of credit 
statement, write to us at:

Research and Adjustments, 
P.O. Box 97050, 
Seattle, WA 98124-97050

In your letter, give us the following information:

• Account information: Your name and account number.

• Dollar amount: The dollar amount of the suspected error.

• Description of problem: If you think there is an error on your 
bill, describe what you believe is wrong and why you believe it is 
a mistake.

You must contact us:

• Within 60 days after the error appeared on your statement.

• At least 3 business days before an automated payment is 
scheduled, if you want to stop payment on the amount you think is 
wrong.

You must notify us of any potential errors in writing. You may call 
us, but if you do we are not required to investigate any potential 
errors and you may have to pay the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:

1. Within 30 days of receiving your letter, we must tell you that 
we received your letter. We will also tell you if we have already 
corrected the error.

2. Within 90 days of receiving your letter, we must either correct 
the error or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:

• We cannot try to collect the amount in question, or report you as 
delinquent on that amount.

• The charge in question may remain on your statement, and we 
may continue to charge you interest on that amount.

• While you do not have to pay the amount in question, you are 
responsible for the remainder of your balance.

18

 
• We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:

• If we made a mistake: You will not have to pay the amount in 
question or any interest or other fees related to that amount.

• If we do not believe there was a mistake: You will have to pay 
the amount in question, along with applicable interest and fees. 
We will send you a statement of the amount you owe and the date 
payment is due. We may then report you as delinquent if you do 
not pay the amount we think you owe.

If you receive our explanation but still believe your bill is wrong, 
you must write to us within 10 days telling us that you still refuse 
to pay. If you do so, we cannot report you as delinquent without 
also reporting that you are questioning your bill. We must tell you 
the name of anyone to whom we reported you as delinquent, and 
we must let those organizations know when the matter has been 
settled between us.

If we do not follow all of the rules above, you do not have to pay 
the first $50 of the amount you question even if your bill is correct.

Your Rights If You Are Dissatisfied With Your Credit Card 
Purchases

If you are dissatisfied with the goods or services that you have 
purchased with your credit card, and you have tried in good faith to 
correct the problem with the merchant, you may have the right not 
to pay the remaining amount due on the purchase.

To use this right, all of the following must be true:

1. The purchase must have been made in your home state or 
within 100 miles of your current mailing address, and the purchase 
price must have been more than $50. (Note: Neither of these are 
necessary if your purchase was based on an advertisement we 
mailed to you, or if we own the company that sold you the goods 
or services.)

2. You must have used your credit card for the purchase. Purchases 
made with cash advances from an ATM or with a check that 
accesses your credit card account do not qualify.

3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with 
the purchase, contact us in writing at:

Customer Service, 
P.O. Box 31112, 
Tampa, FL 33631-3112. 

While we investigate, the same rules apply to the disputed amount 
as discussed above. After we finish our investigation, we will tell 
you our decision. At that point, if we think you owe an amount and 
you do not pay, we may report you as delinquent.

BECU 2011550 11/2013 ALL RIGHTS RESERVED

19

BECU 550 11/2013