Please read this information carefully.  This is your copy of the VISA Platinum Credit Card Agreement  
 and Regulation “Z” Disclosures made pursuant to the Truth in Lending Act.

Introduction.  This Agreement covers this VISA Platinum Credit Card issued by iQ Credit Union 
1.  
(“Lender”).  In this Agreement the words “you,” “your,” “yours,” “applicant,” and “Borrowers” mean any 
person who signs the application for this Account, any joint obligor, guarantor, authorized user, or the 
person whose name is embossed on the Card.  The words “we,” “us,” “our,” and “Lender” means iQ 
Credit Union.  The word “Card” means any one or more credit cards issued under this Account.  If you 
sign an application for this Account or sign or use any Card or PIN, or allow others to use the Card or PIN, 
you and they will have accepted this Agreement just as if you and they signed it, and you and they, jointly 
and severally, will be bound by the following terms and conditions which will govern this Account.

You Promise to Pay.  You promise to pay us in United States dollars, by cash, check or money 
2. 
order as provided in this Agreement, all such amounts, plus Interest Charges, which arise from use of 
the Card or Account by you or any other person, and to be jointly and severally liable with such a person, 
unless such other person does not have actual, implied, or apparent authority for such use, and you 
received no benefit from the use. This includes any loan requests for credit card purchases, payments 
to a third party, or for deposit to a deposit, share, or share draft account of yours, or any co-applicant at 
the Credit Union.  You agree to pay advances requested by any co-applicant the same as if you asked for 
the loan and it was paid to you.

Purchases and Cash Advances.  You must sign the Card to use it.  Once you have signed 
3. 
the Card, you can use it to buy or lease goods or services, wherever the Card is honored, up to the full 
amount of your credit line.  You also may use your Account and Card to get cash advances from us or 
participating financial institutions.  You may use your Card and Personal Identification Number (“PIN”) to 
obtain cash advances at automated teller machines (“ATMs”) designated with the VISA or Plus System 
networks.  The periodic statement will identify the merchant or financial institution at which transactions 
were made, but sales, cash advances, credit or other slips cannot be returned with the statement.  We 
may impose a reasonable charge for photocopies of slips you may request.

Convenience Checks.  If we approve, you may obtain advances under your Account by writing 
4. 
preprinted loan drafts (“convenience checks”) that we supply to you.  Your use of convenience checks 
will be shown as credit advances on your periodic statement.  We may not honor the convenience check 
if it is postdated, payment of the check will exceed your credit limit, a convenience check is signed by a 
person without authorized access, the amount of the check is less than the minimum required amount, 
your Account has been terminated or suspended, or any convenience checks have been reported lost 
or stolen.  You may stop payment on a convenience check if you provide us with the exact information 
describing the convenience check.  If you give us incorrect information, we will not be responsible for 
failing to stop payment.  You understand there may be a charge for convenience check printing and 
charges for stop payment requests, returned items, check copies, and other fees or costs we incur in 
handling your convenience checks.  Our liability for a wrongful dishonor is limited to your actual losses; 
however, a dishonor for the reasons stated above is not a wrongful dishonor.

5. 

Rebate  Program.   You  may  earn  a  1.00%  cash  rebate  on  your Account  if  you  meet  the 
following requirements:

a.  Cash  Rebate  on  Net  Purchases.  You  may  earn  a  .50%  cash  rebate  on  net  purchases 
(purchases less returns for credit) made during a rebate period in which the net purchases 
posted  to  your  Account  total  $2,500  or  more.  Cash  advance  transactions,  including  
convenience  checks  and  balance  transfers,  do  not  qualify  for  the  cash  rebate. The  cash 
rebate  will  be  calculated  on  cumulative  net  purchases  posted  to  your Account  for  the  prior  
rebate period. To illustrate, let us assume that during the first rebate period of the year (January 
- March) your total net purchases equal $3,500. In this example, we would multiply $3,500 by 
.50%, which would equal a cash rebate of $17.50.

b.  Cash  Rebate  on  Average  Daily  Balance.    You  may  earn  a  .50%  cash  rebate  on  the 
average  daily  balance  in  your  Account  if  you  maintain  an  average  daily  balance  of 
$4,000  during  a  rebate  period. The  cash  rebate  will  be  calculated  each  quarter  based 
on  the  average  daily  balance  in  your Account  for  the  prior  rebate  period.  For  example, 
if  the  average  daily  balance  in  your  Account  during  the  first  rebate  period  of  the  year  
(January - March) was $5,800, we would multiply $5,800 by .50%; which would equal a cash 
rebate of $29.00.

There are four rebate periods in each calendar year: January 1 through March 31, April 1 through June 
30, July 1 through September 30, and October 1 through December 31. The cash rebate for the prior 
rebate period will be credited to your checking or savings account by the 15th day of the month following 
the end of the prior rebate period. The maximum cash rebate you can earn on your Account is $300 per 
quarter, inclusive of cash rebates for net purchases and average daily balances. Your Account must remain 
open and in good standing in order to receive the cash rebate.  If at any time your Account is assessed a 
late fee, is closed or is in default, you will forfeit all cash rebates accrued through the calendar quarter in 
which your Account was closed, or the delinquency or default occurred.  The terms and conditions of this 
rebate program may be changed or cancelled at any time and for any reason without notice.

6.  Minimum Periodic Payment.  Minimum payment will be the greater of $25 or 3% of any new 
balance, rounded to the nearest dollar, plus the greater of any amount past due or any amount in excess 

of your credit limit. Payments received at the mailing address shown on your statement on any business day 
by 5:00 P.M. Pacific Time will be credited to your Account as of that date; payments received by mail at that 
address after 5:00 P.M. Pacific Time, or on a weekend or federal holiday will be posted to your Account as of 
the next business day. Payment crediting to your Account may be delayed up to five (5) days if your payment 
is  received  by  mail  at  any  other  address  or  not  accompanied  by  the  remittance  portion  of  your Account 
statement.

and not other costs. The Annual Percentage Rate is divided by 365 to produce the daily Periodic 
Rate. The Periodic Rate and Annual Percentage Rate that will apply to your Account will be disclosed 
on the notice that accompanies (and is a part of) this Agreement when you open your Account. The 
Annual Percentage Rate will in no event be higher than 18%,  over the life of the credit line. The 
rate will be adjusted on the twenty fifth day of each calendar quarter (January 25, April 25, July 25, 
and October 25). 

Periodic Statements.  If, at the end of any monthly periodic interval which we may determine the “Billing 
7. 
Cycle,” you have an outstanding undisputed debit or credit balance in your Account, or if there is any Interest 
Charge imposed with respect to your Account, we will send you a periodic statement regarding the Account 
for that Billing Cycle.  The statement will show any purchases, cash advances, payments, and credits made 
to your Account during the Billing Cycle, as well as your “New Balance,” any Interest Charge, any late charge, 
or other charges.  You may elect to receive your statement information electronically.  Your statement also will 
identify the “Required Payment Due” you must make for that Billing Cycle and the date it is due.  You may 
pay in full for all your purchases and cash advances each month or you may repay in monthly installments.  
You agree to retain for statement verification copies of transaction slips resulting from each purchase, each 
advance, and other transaction on your Account.  Unless you notify us of a billing error as described below, 
you accept your monthly statement as an accurate statement of your Account with us.

Credit Line.  This Agreement will constitute a revolving line of credit, and we will advise you of the 
8. 
amount of your credit line. That amount will be the maximum amount you may have outstanding at any one 
time. You agree not to attempt to obtain more credit than the amount of your credit line. However, if you 
temporarily exceed your credit line, you agree to repay the excess immediatly, even if we have not yet billed 
you. Obtaining such credit does not increase your credit line. We retain the right to increase or decrease your 
credit line at any time for any reason. Any increase or reduction on the limit of your credit line will be shown 
on your monthly statement or by seperate notice together with any other changes in the applicable minumum 
monthly payments.

Circumstances  Under  Which  a  Interest  Charge  Will  Be  Imposed.    The  total  outstanding 
9. 
balance  of  purchases  and  cash  advances  in  the Account  on  the  closing  date  of  a  Billing  Cycle,  including 
any  Interest  Charge  will  be  shown  on  the  Periodic  Statement  for  that  billing  cycle  as  the  
“New Balance.”

a.  Purchases. A Interest Charge will be imposed on the unpaid portion of purchases included in the New 
Balance when your New Balance is not paid in full by the due date shown on your periodic statement.  
This “grace period” allows you to avoid a Interest Charge on purchases for a billing cycle.  However, if 
you do not pay the New Balance for purchases within the grace period, your Interest Charge will accrue 
on any unpaid purchase transactions from the first day of the billing cycle. 

b.  Cash Advances. A  Interest  Charge  will  be  imposed  on  cash  advances  from  the  date  each  cash 
advance is made. There is no time period within which to pay to avoid a periodic Interest Charge on 
cash advances. In addition, a cash advance fee (Interest Charge) equal to 2% of the cash advance 
(or $10.00, whichever is greater) will be applied to each cash advance. 

10.  Method  Used  to  Determine  the  Balance  on  Which  the  Interest  Charge  May  Be 
Computed.  We figure the Interest Charge on your Account by applying the Periodic Rate to the “Average Daily 
Balance” of purchases and cash advances for your Account (not including current transactions).  To get the 
“Average Daily Balance” we take the beginning balance of your Account each day, add any new purchases or 
cash advances, and subtract any payments or credits, unpaid Interest Charges and unpaid late charges.  This 
gives us the daily balance.  Then, we add up all the daily balances for the billing cycle and divide the total by 
the number of days in the billing cycle.  This gives us the “Average Daily Balance.”

11.  Method of Determining the Amount of the Interest Charge. We figure the Interest Charge for 
purchases and cash advances by multiplying the Average Daily Balance of purchases and cash advances by 
the number of days in the Billing cycle and then by the applicable periodic rate.  The Interest Charge for any 
Billing Cycle will be the sum of the Interest Charge for purchases and the Interest Charge for cash advances.  
However, the portion of your balance that is the result of purchases has a different treatment.  If you paid the 
entire New Balance shown on the previous monthly statement by the payment due date shown on that statement, 
the portion of the New Balance shown on the current statement that is attributable to purchases that is paid 
by the payment due date shown on that statement will be excluded from the calculation of the balance each 
day.  For this purpose, payment will be applied first to unpaid Interest Charge, then to unpaid purchases and 
cash advances from prior billing statements, then to unpaid purchases and cash advances from the current 
billing statement.  At our option, the minimum payment may be applied first to the portion of the balance that 
is subject to the lowest interest rate.  Payments in excess of the minimum payment will be applied first to the 
portion of the balance that is subject to the highest rate.

(a) Purchases. Periodic Rate and Corresponding Annual Percentage Rate. The Periodic Rate that 
12. 
is used to compute the Interest Charge and the corresponding Annual Percentage Rate is variable, and will 
change based on changes in an index, which is the Prime Rate quoted on the 15th day of the last month of the 
prior quarter as published in The Wall Street Journal (Western Edition). We add a margin of 4.99 percentage 
points to the index to obtain the Annual Percentage Rate. The Annual Percentage Rate includes only interest 

12. (b).Cash Advances.  The Daily Periodic Rate for cash advances (including balance transfers) 
is .046547%, with a corresponding Annual Percentage Rate of 16.99%.

13.  Conditions Under Which Other Charges May Be Imposed.  We may impose the following 
fees and charges on your Account:

a. Annual Fee.  There is no annual fee.

b. Cash Advance Fee.  The fee for a cash advance is the greater of 2.00% of the cash advance 

amount or $5.00.

c. Late Fee. A late fee of up to $25 will be imposed when any payment is 15 days past due.

d. Miscellaneous Photocopying.  If you request a copy of a sales draft or other document, we 
may charge your Account $5.00 per copy and $25.00 per hour for research.  These charges 
cover the costs of locating, copying, and delivering the documents to you.  If a request is 
related to a billing error and an error is found, we will reverse any photocopying charges.

e. Replacement Card Charge.  A $5.00 charge per card will be imposed for each replacement 

card you request, regardless of the reason.

f.  Convenience Check Stop Payment.  A $27.00 charge will be imposed for each convenience 

check stop payment request (includes verbal requests).

g. ATM Surcharges.  If you use an ATM that is not operated by us, you may be charged an 
ATM surcharge by the ATM operator or an ATM network utilized for such a transaction. The 
ATM surcharge will be charged to your account if you elect to complete the transaction.

h. Fees and Costs.  We may pay someone else to help collect your Account if you do not pay.  
You agree to pay us all costs to collect your Account, including court costs, reasonable 
attorney fees and costs, and collection agency costs, if applicable, whether or not there is 
a lawsuit, and fees on any appeal and fees for bankruptcy proceedings, appeals, and any 
post judgment collection services, if applicable.  These fees and costs may be added to your 
loan balance and bear interest at the Annual Percentage Rate applicable at that time.

i.  Foreign Transaction Fee:Purchases made in foreign countries will be billed to you in U.S. 
dollars. The currency conversion rate for international transactions as established by VISA 
International, Inc. is a rate selected by VISA from the range of rates available in wholesale 
currency markets for the applicable central processing date, which rate may vary from the 
rate VISA itself receives, or the government mandated rate in effect for the applicable central 
processing date. In addition, you will be charged a Foreign Transaction Fee of up to 1% of 
the transaction amount for any card transaction made in a foreign country.

14.  Security Interest.  To secure your Account, you grant us a purchase money security interest 
under  the  Uniform  Commercial  Code  in  any  goods  you  purchase  through  your Account.    If  you 
default, we will have the right to recover any of these goods which have not been paid for through 
application of your payments in the manner described in Section 11.  Except for real estate loans or 
loans secured by your dwelling, collateral securing other loans with us also may be used to secure 
this Account.  You also pledge all of your present and future shares and any earnings thereon as 
security for obligations under your Account.

15.  Conditions of Card Use.  The use of your Card and Account are subject to the following 
conditions:

a. Ownership of Cards.  Any Card or other credit instrument or device which we supply to you 
is our property and must be returned to us, or to any person whom we authorize to act as 
our agent, or to any person who is authorized to honor the Card, immediately according 
to instructions.  The Card may be repossessed at any time in our sole discretion without 
demand or notice.  You cannot transfer your Card or Account to another person.  You may 
not use the Card for any illegal or unlawful transactions, and we may decline to authorize 
any transaction that we believe poses an undue risk of illegality or unlawfulness.

b. Honoring the Card.  Neither we nor merchants authorized to honor the Card will be 
responsible for the failure or refusal to honor the Card or any other credit instrument or 
device we supply to you.  If a merchant agrees to give you a refund or adjustment, you 
agree to accept a credit to your Account in lieu of a cash refund.

c.  Notices  and  Payments.   All  notices  will  be  sent  to  your  address  as  shown  in  the 

 
 
 
 
application.  You agree to advise us promptly if you change your mailing address. All 
cannot transfer your Card or Account to another person.  You may not use the 
payments should be mailed to us at the remittance address shown on your monthly 
Card for any illegal or unlawful transactions, and we may decline to authorize 
statements.  Payments received at that address will be credited to your Account as of 
any transaction that we believe poses an undue risk of illegality or unlawfulness.
the date received.  Payments mailed must reach our office by the due date.  Where the 
due date falls on a weekend or holiday, payments are due the last working day prior 
b. Honoring the Card.  Neither we nor merchants authorized to honor the Card 
to the due date.  We can accept late payments or partial payments, or checks, drafts, 
will  be  responsible  for  the  failure  or  refusal  to  honor  the  Card  or  any  other 
and money orders marked “payment in full,” without prejudice to our rights under this 
credit instrument or device we supply to you.  If a merchant agrees to give 
Agreement, which are hereby explicitly reserved.
you a refund or adjustment, you agree to accept a credit to your Account in 
lieu of a cash refund.

d. Personal Identification Number.  We may issue you a Personal Identification Number 
(“PIN”)  for  using  your  Card  to  obtain  cash  advances  at  automatic  teller  machines 
c. Notices and Payments.  All notices will be sent to your address as shown in 
the application.  You agree to advise us promptly if you change your mailing 
(“ATMs”).  These numbers are issued to you for your security purposes.  These numbers 
address. All  payments  should  be  mailed  to  us  at  the  remittance  address 
are confidential and should not be disclosed to third parties.  You are responsible for 
shown on your monthly statements.  Payments received at that address will 
safekeeping your PIN.  You agree not to disclose or otherwise make available your PIN 
be credited to your Account as of the date received.  Payments mailed must 
to anyone not authorized to sign on your Accounts.  To keep your Account secure, please 
reach our office by the due date.  Where the due date falls on a weekend or 
do not write your PIN on your Card or keep it in the same place as your Card.
holiday, payments are due the last working day prior to the due date.  We can 
accept late payments or partial payments, or checks, drafts, and money orders 
marked “payment in full,” without prejudice to our rights under this Agreement, 
which are hereby explicitly reserved.

16.  Default.  You will be in default under this Agreement if any of the following occur:  (a) Any 
minimum payment is not made when due; (b) You become insolvent, bankrupt, or you die; (c) You 
violate any part of this Agreement, or any other agreement with us; or (d) if we reasonably deem 
ourselves insecure on your credit line.  We will notify you in writing of any such action as soon 
as practical if it occurs.  Upon default, we may declare the entire unpaid balance immediately 
due and payable, and you agree to pay that amount plus any attorney’s fees and costs incurred 
by us.  We can delay enforcing any right under this Agreement without losing that right or any 
other right.

d. Personal Identification Number.  We may issue you a Personal Identification 
Number  (“PIN”)  for  using  your  Card  to  obtain  cash  advances  at  automatic 
teller machines (“ATMs”).  These numbers are issued to you for your security 
purposes.   These  numbers  are  confidential  and  should  not  be  disclosed  to 
third parties.  You are responsible for safekeeping your PIN.  You agree not 
to disclose or otherwise make available your PIN to anyone not authorized to 
sign on your Accounts.  To keep your Account secure, please do not write your 
PIN on your Card or keep it in the same place as your Card.

17.  Credit  Information/Financial  Statements.   You  authorize  us  to  release  information 
to others (e.g., credit bureaus, merchants, and other financial institutions) regarding the status 
and history of your credit line.  You agree to provide us, at any time we deem necessary, with a 
current financial statement and/or a new credit application upon request.  You authorize us to 
make or have made any credit, employment, and/or investigative inquiry we deem appropriate 
for the extension of credit, account maintenance, or collection of amounts owing on the Account 
directly or through a credit reporting agency.

16.  Default.  You will be in default under this Agreement if any of the following occur:  
(a) Any minimum payment is not made when due; (b) You become insolvent, bankrupt, 
or you die; (c) You violate any part of this Agreement, or any other agreement with us; 
or (d) if we reasonably deem ourselves insecure on your credit line.  We will notify you 
in writing of any such action as soon as practical if it occurs.  Upon default, we may 
declare the entire unpaid balance immediately due and payable, and you agree to pay 
that amount plus any attorney’s fees and costs incurred by us.  We can delay enforcing 
any right under this Agreement without losing that right or any other right.

18. Loss or Theft of VISA Platinum Credit Card - Liability for Unauthorized Transactions. 
You agree to notify us immediately, orally, or in writing, at iQ Credit Union, P.O. Box 1846, Vancouver, 
Washington 98668-1846, or telephone (360) 695-3441, or (800) 247-4364 of the loss, of the 
theft, or the use without your permission of any Card or other credit instrument or device which 
17.  Credit  Information/Financial  Statements.    You  authorize  us  to  release 
we supply to you. After normal Credit Union hours and on weekends and holidays, phone (360) 
information to others (e.g., credit bureaus, merchants, and other financial institutions) 
694-5463 or (800) 999-3441 and then notify the Credit Union at the first opportunity during 
regarding the status and history of your credit line.  You agree to provide us, at any time 
business hours. If you notify us of your lost or stolen Card, you will not be liable for any losses. 
we deem necessary, with a current financial statement and/or a new credit application 
This liability exclusion will apply provided you were not grossly negligent or fraudulent in handling 
upon request.  You authorize us to make or have made any credit, employment, and/
or  investigative  inquiry  we  deem  appropriate  for  the  extension  of  credit,  account 
your Card, otherwise your liability for unauthorized VISA Platinum Credit Card transactions may 
maintenance, or collection of amounts owing on the Account directly or through a credit 
be up to $50.00.
reporting agency.

iQ Credit Union                                                                                                                 
P.O. Box 1846                                                                                                                  

18.1 Address.  You agree to advise us promptly if you change your mailing address. We can 
18.  Loss  or  Theft  of  VISA  Platinum  Credit  Card  -  Liability  for  Unauthorized 
accept address corrections received from the U.S. Postal Service or from any authorized user. 
Transactions. You  agree  to  notify  us  immediately,  orally,  or  in  writing,  at  iQ  Credit 
All written notices and statement from us to you will be sent to your address as it appears on 
Union, P.O. Box 1846, Vancouver, Washington 98668-1846, or telephone (360) 695-
our records. Written notices and inquiries from you must be sent to us at:
3441, or (800) 247-4364 of the loss, of the theft, or the use without your permission 
of any Card or other credit instrument or device which we supply to you. After normal 
Credit Union hours and on weekends and holidays, phone (360) 694-5463 or (800) 
999-3441  and  then  notify  the  Credit  Union  at  the  first  opportunity  during  business 
hours. If you notify us of your lost or stolen Card, you will not be liable for any losses. 
This liability exclusion will apply provided you were not grossly negligent or fraudulent 
in handling your Card, otherwise your liability for unauthorized VISA Platinum Credit 
Card transactions may be up to $50.00.

19.  Termination.  Your eligibility for this credit line is determined by our loan policy and may 
be terminated at our sole discretion, without demand or notice.  You may close your credit line 
at any time by notifying us in writing and returning all Cards cut in half.  If you terminate this 
Agreement or if we terminate or suspend your credit privileges, the provisions of this Agreement 
and your liability hereunder shall otherwise remain in full force and effect until you have paid us 
all sums due us under this Agreement and returned all Cards.

18.1 Address.  You agree to advise us promptly if you change your mailing address. 
We can accept address corrections received from the U.S. Postal Service or from any 
authorized user. All written notices and statement from us to you will be sent to your 
address as it appears on our records. Written notices and inquiries from you must be 
sent to us at:

20.  Billing Errors Notice Rights for VISA Platinum Credit Card Transactions.

Vancouver, WA 98668-1846

Vancouver, WA 98668-1846

a.  Notify Us in Case of Errors or Questions About Your Bill.  This notice contains important 
iQ Credit Union                                                                                                                 
information  about  your  rights  and  our  responsibilities  for VISA  Platinum  Credit  Card 
P.O. Box 186                                                                                                                  
transactions under the Fair Credit Billing Act.  If you think your bill is wrong, or if you need 
more information about a transaction on your bill, write to us at the address listed above.  
Write to us as soon as possible.  We must hear from you no later than 60 days after we 
sent you the first bill on which the error or problem appeared.  You can telephone us, but 
doing so will not preserve your rights.  In your letter, give us the following information:

19.  Termination.  Your eligibility for this credit line is determined by our loan policy 
and may be terminated at our sole discretion, without demand or notice.  You may close 
your credit line at any time by notifying us in writing and returning all Cards cut in half.  
If you terminate this Agreement or if we terminate or suspend your credit privileges, 
•	Your	name	and	account	number.	 
the provisions of this Agreement and your liability hereunder shall otherwise remain in 
•	The	dollar	amount	of	the	suspected	VISA	Platinum	Credit	Card	transaction	error.	
full force and effect until you have paid us all sums due us under this Agreement and 
returned all Cards.
•	Describe	the	error	and	explain,	if	you	can,	why	you	believe	there	is	an	error.		If	you		
   need more information, describe the item you are not sure about.

20.  Billing Errors Notice Rights for VISA Platinum Credit Card Transactions.
If you have authorized us to pay your Account bill automatically from your checking account, you 
can stop the payment on any amount you think is wrong.  To stop the payment your letter must 
reach us three business days before the automatic payment is scheduled to occur.

a. Notify Us in Case of Errors or Questions About Your Bill.  This notice contains 
important information about your rights and our responsibilities for VISA Platinum 
Credit Card transactions under the Fair Credit Billing Act.  If you think your bill 
is wrong, or if you need more information about a transaction on your bill, write 

b.  Your Rights and Our Responsibilities After We Receive Your Written Notice.  We must acknowledge 
your letter within 30 days, unless we have corrected the error by then.  Within 90 days, we must 
either correct the error or explain why we believe the bill was correct.

to us at the address listed above.  Write to us as soon as possible.  We must hear from 
you no later than 60 days after we sent you the first bill on which the error or problem 
appeared.  You can telephone us, but doing so will not preserve your rights.  In your 
letter, give us the following information:

  After we receive your letter, we cannot try to collect any amount you question, or report you as 
delinquent.  We can continue to bill you for the amount you question, including Interest Charges, and 
    • Your name and account number.  
we can apply any unpaid amount against your credit limit.  You do not have to pay any questioned 
    • The dollar amount of the suspected VISA Platinum Credit Card transaction error. 
amount while we are investigating, but you are still obligated to pay the parts of your bill that are 
    • Describe the error and explain, if you can, why you believe there is an error.      
not in question.
      If you need more information, describe the item you are not sure about.
If  we  find  that  we  made  a  mistake  on  your  bill,  you  will  not  have  to  pay  any  Interest  Charge 
If you have authorized us to pay your Account bill automatically from your checking account, you 
related to any questioned amount.  If we didn’t make a mistake, you may have to pay IInterest 
can stop the payment on any amount you think is wrong.  To stop the payment your letter must 
Charges, and you will have to make up any missed payments on the questioned amount.  In either 
reach us three business days before the automatic payment is scheduled to occur.
case, we will send you a statement of the amount you owe and the date that it is due.
b.  Your Rights and Our Responsibilities After We Receive Your Written Notice.  We must 
If you fail to pay the amount that we think you owe, we may report you as delinquent.  However, 
acknowledge your letter within 30 days, unless we have corrected the error by then.  
if our explanation does not satisfy you and you write to us within ten days telling us that you still 
Within 90 days, we must either correct the error or explain why we believe the bill was 
refuse to pay, we must tell anyone we report you to that you have a question about your bill.  And, 
correct.
we must tell you the name of anyone to whom we reported you.  We must tell anyone we report 
  After we receive your letter, we cannot try to collect any amount you question, or report 
you to that the matter has been settled between us when it finally is.
you as delinquent.  We can continue to bill you for the amount you question, including 
Interest Charges, and we can apply any unpaid amount against your credit limit.  You 
do not have to pay any questioned amount while we are investigating, but you are still 
obligated to pay the parts of your bill that are not in question.

If we don’t follow these rules, we can not collect the first $50 of the questioned amount, even if 
your bill was correct.

c.  Special Rule for Credit Card Purchases.  If you have a problem with the quality of property or 
services that you purchased with a credit card, and you have tried in good faith to correct the 
problem with the merchant, you may have the right not to pay the remaining amount due on the 
property or services.  There are two limitations on this right:

If we find that we made a mistake on your bill, you will not have to pay any Interest Charge 
related to any questioned amount.  If we didn’t make a mistake, you may have to pay 
IInterest Charges, and you will have to make up any missed payments on the questioned 
amount.  In either case, we will send you a statement of the amount you owe and the 
date that it is due.

i.   You must have made the purchase in your home state or, if not within your home state within 100 

miles of your current mailing address; and

ii.  The purchase price must have been more than $50.00.

If you fail to pay the amount that we think you owe, we may report you as delinquent.  
However, if our explanation does not satisfy you and you write to us within ten days 
telling us that you still refuse to pay, we must tell anyone we report you to that you have a 
question about your bill.  And, we must tell you the name of anyone to whom we reported 
These limitations do not apply if we own or operate the merchant, or if we mailed you the advertisement 
you.  We must tell anyone we report you to that the matter has been settled between us 
for the property or services.
when it finally is.

21.  Severability.  If any provision of this Agreement is held invalid, all provisions that are severable from 
the invalid provision remain in effect.

If we don’t follow these rules, we can not collect the first $50 of the questioned amount, 
even if your bill was correct.

22.  Acknowledgment and Amendments.  You understand and agree to the terms and conditions in this 
Agreement and the Fair Credit Billing Notice.  You acknowledge that you have received a copy of this Agreement 
and Disclosure and the Fair Credit Billing Notice.  We reserve the right to amend the terms of this Agreement 
at anytime as permitted by and subject to any limitations and notice requirements of applicable law. 

c.  Special Rule for Credit Card Purchases.  If you have a problem with the quality of property 
or services that you purchased with a credit card, and you have tried in good faith to 
correct the problem with the merchant, you may have the right not to pay the remaining 
amount due on the property or services.  There are two limitations on this right:
23.  Governing Law.  This Agreement will not take effect until it is approved by us.  This Agreement shall 
be governed by the laws of the State of Washington.

i.   You must have made the purchase in your home state or, if not within your home state 

within 100 miles of your current mailing address; and

ii.  The purchase price must have been more than $50.00.

Visa Platinum  
Credit Card

Agreement and  
Regulation “Z”
Disclosures

These  limitations  do  not  apply  if  we  own  or  operate  the  merchant,  or  if  we  mailed  you  the 
advertisement for the property or services.

21.  Severability.    If  any  provision  of  this Agreement  is  held  invalid,  all  provisions  that  are 
severable from the invalid provision remain in effect.

Call the Credit Union: 360-695-3441
Outside the area: 800-247-4364
TDD: 360-695-9626
Visit us at : www.iQcu.com

22.  Acknowledgment and Amendments.  You understand and agree to the terms and conditions 
in this Agreement and the Fair Credit Billing Notice.  You acknowledge that you have received a 
copy of this Agreement and Disclosure and the Fair Credit Billing Notice.  We reserve the right to 
amend the terms of this Agreement at anytime as permitted by and subject to any limitations 
and notice requirements of applicable law. 

23.  Governing  Law.    This Agreement  will  not  take  effect  until  it  is  approved  by  us.  This 
Agreement shall be governed by the laws of the State of Washington.

Call the Credit Union: 360-695-3441
Outside the area: 800-247-4364
TDD: 360-695-9626
Visit us at : www.iQcu.com

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ICN 0627