Consumer Credit Card Agreement 

1. Agreement. This Card Agreement governs the use of a consumer Visa® Account and Card established with Evansville Teachers Federal Credit 
Union (“Credit Union”). It also covers the use of Credit Union issued Convenience Checks (“Convenience Checks”) in connection with your Account. 
The word “Cardholder”, “you”, and “your” mean each and all of those who sign an application and any person authorized to access the Account. 
“Card” means a Visa credit card and any duplicates and renewals issued by the Credit Union. “Account” means your Visa credit card line of credit 
Account with the Credit Union. Each Cardholder consents and agrees to this Agreement and to the terms contained on the Card(s), sales drafts, 
credit adjustment memos, and cash advance drafts, signed by or given to Cardholder or any authorized user of Cardholder’s Card(s). When Cards 
are issued upon the application of two or more persons, all such person shall be jointly and severally liable as Cardholders. The provisions of this 
Agreement, as amended from time to time, govern your obligations, notwithstanding any additional or different terms contained in sales drafts, 
credit adjustment memos, cash advance drafts, or other forms signed by or given to Cardholder or any user of Cardholder’s Card(s) to evidence a 
credit card transaction. You authorize an investigation of your credit standing prior to the issuance of a Card and at any time thereafter, and you 
authorize disclosure of information to third parties relating to your credit standing. The Agreement applies to all Cards issued to you or to others on 
your authorization and to any user of your Card(s). 
2. Membership Fees. There is no annual membership fee for the Card.  
3. Use of Card. Credit for purchases from a merchant or a cash advance from a participating financial institution may be obtained by you or an 
authorized user of your Card presenting a Cardholder’s Card to the merchant or participating financial institution and, if requested, by providing 
the proper identifying information and signing the appropriate drafts. Failure to sign a draft does not relieve you of liability for purchases made or 
cash received. The use of this Card for illegal transactions is prohibited. You agree that illegal use of the Card will be deemed an action of default 
and your Account may be terminated at the Credit Union’s discretion. The Card may also be used to obtain cash advances from certain automated 
equipment provided it is used with Cardholder’s correct Personal Identification Number (“PIN”) issued to Cardholder. You may make cash advance 
withdrawals totaling not more than $520 each day from compatible ATM terminals. Terminals or terminal operators may have other limits on the 
amounts or frequency of cash withdrawals. Your liability is $0 if your Card was lost or stolen. This additional limit on liability does not apply to ATM 
transactions outside of the U.S., to ATM transactions not sent over Visa or Plus networks, or to transactions using your PIN which are not processed 
by Visa.  You may be liable for transactions through other networks. Lost or stolen Cards or PINs should be reported immediately to Credit Union by 
notifying Customer Service, P.O. Box 31535, Tampa, FL 33631-3535, or Telephone (866) 839-3485. 
4. Responsibility. You agree to pay all charges (purchases and cash advances) that are made by you or anyone whom you authorize to use your 
Account. You also agree to pay all finance charges and other charges added to your Account under the terms of this Agreement or another 
agreement you made with the Credit Union. If this is a joint Account, Section 19 also applies to your Account. Your obligation to pay the amount 
owed on your Account continues until paid in full even though an agreement, divorce decree, or other court judgment or order to which the Credit 
Union is not a party may direct someone else to pay the Account balance.  
5. Use of Evansville Teachers Federal Credit Union Convenience Checks. Credit obtained by use of a Balance Transfer Check shall be treated as a 
cash advance. Credit obtained by use of a Letter Check shall be treated as a cash advance.  
6. Credit Line. You will from time to time be informed of the amount of the approved credit line established for the Account, and you agree not to 
make credit purchases or borrowings in excess of that amount. Cardholder is liable for all purchases and borrowings made by use of the Account by 
you or by anyone authorized to use your Card(s). Credit borrowings made in excess of the established credit line may be subject to over-the-limit 
fees. 
7. Monthly Statement. You will be furnished a monthly statement, by mail and/or electronically, for each billing period in which there was activity 
or at the end of which there was an undisputed balance (“New Balance”) remaining.  Your monthly statement may show an itemized list of current 
charges (Purchases and Cash Advances) and Convenience Check transactions to your Account, your new balance, any Finance Charges, the 
minimum payment due, and the payment due date. In addition, it may show your current credit limit, payments, credits, a summary showing your 
Purchases and Cash Advances, the merchant, electronic terminal, or financial institution at which transactions were made, as well as information 
concerning your Account. If provided electronically, you may be sent a notice via e-mail directing you to a site we maintain or cause to be 
maintained where you may access, review, print and otherwise copy/download your periodic statements.  
8. Payment. You shall pay within 25 days after each statement Closing Date a payment no less than a Minimum Payment equal to the greater of 
$25 or 3% of the New Balance and up to the full amount of the current balance. Payments may be mailed to Evansville Teachers Federal Credit 
Union, P.O. Box 5129, Evansville, IN 47716-5129. Payments may also be made in person at any Evansville Teachers Federal Credit Union location, by 
phone, or online. For more information about your payment options or to make a payment by phone please call (812) 477-9271 or 1-800-800-9271. 
Payments received after 5:00 p.m. CT on any processing day or at any time on any non processing day may be considered as payments made on the 
following processing day.  
9. Payment Allocation. All payments made by you will be applied first to the payment of any fees in the order of their entry to the Account, second 
to payment of interest charges in the order of their entry to the Account, third to payment of credit insurance charges, if any, in the order of their 

 
 
 
 
 
entry to the Account, and fourth to billed cash advances, purchases, and other similar charges in the order of the highest interest rate to the lowest 
beginning with the oldest entry to the Account. 
10. Interest Charges. You shall pay Interest Charges as shown on your monthly statements for each billing period in which there is a cash advance 
or the Previous Balance is not paid in full prior to the Closing Date of the billing statement. For cash advance fees, please see the Fees Table. We 
calculate the Interest Charges on your Account by applying the monthly Periodic Rate to the entire “Balance Subject to Interest Rate.” The 
additional charge for cash advances shall not apply to any cash advance obtained under a separate credit agreement with Cardholder and written 
in connection with this Agreement. The “Balance Subject to Interest Rate” is the “average daily balance,” of the Account (including current 
transactions). To get the “average daily balance,” we take the beginning balance of the Account each day, add any new cash advances, credit 
purchases, and other charges, and subtract any payments or credits, unpaid late charges, unpaid membership fees, and unpaid Interest Charges. 
This gives us the daily balance. Then, we add up all of the daily balances for the billing cycle and divide the total by the number of days in the billing 
cycle. This gives us the “Average Daily Balance.” Interest Charges for credit purchases begin on the date the purchase is posted to the Account 
unless the Previous Balance shown on the statement is paid in full prior to the Closing Date of the statement. Credit purchases made during the 
statement period and Previous Balance will be excluded from the calculation of the “average daily balance” if the Previous Balance shown on the 
front of the statement was paid in full prior to the Closing Date of the statement. The Interest Charges for cash advances begin on the transaction 
date of the cash advance. You may avoid additional Interest Charges on an Account by paying in full the New Balance shown on the Account’s 
monthly statement within 25 days after the Closing Date for that statement. 
11. Variable Annual Percentage Rate. The current monthly Periodic Rate and corresponding ANNUAL PERCENTAGE RATE for new Accounts are 
disclosed on the accompanying card mailer. These rates may vary monthly and shall be adjusted on the first day of each billing period (“Change 
Date”). The ANNUAL PERCENTAGE RATE on each Change Date shall equal the highest prime rate published in The Wall Street Journal “Money 
Rates” tables on the first business day of publication in the calendar month preceding each Change Date (“Index Rate”), plus a Margin. For more 
information on current margin(s), please refer to the Rates and Fees Disclosure Table. The monthly Periodic Rate is 1/12th of the ANNUAL 
PERCENTAGE RATE. Beginning on the date an adjustment in the rate is effective and until the next Change Date, the monthly Periodic Rate then in 
effect will be applied to the balance in the Account to determine the Interest Charges. An adjustment in the monthly Periodic Rate and 
corresponding ANNUAL PERCENTAGE RATE  will apply both to the outstanding balances in the Account and to new cash advances, (including any 
balance transfers from other credit card accounts), credit purchases, and other charges. An increase or decrease in the Index Rate will cause an 
increase or decrease in the monthly Periodic Rate and corresponding ANNUAL PERCENTAGE RATE and may increase the amount and number of 
minimum payments. If the Index Rate ceases to be made available, Credit Union may substitute a substantially similar index and margin. 
12. How We Will Calculate Your Variable APRs. We calculate variable APRs by adding a margin to the highest U.S. Prime Rate published in the 
Money Rates section of The Wall Street Journal on the first business day of the month (not weekends or federal holidays) before the closing date 
shown on your billing statement. The APR may increase or decrease each month if the Prime Rate changes. Any new rate will be applied as of the 
first day of your billing cycle during which the Prime Rate has changed. If the APR increases, you will pay a higher interest charge and may pay a 
higher minimum payment. The Prime Rate is simply a reference index and is not the lowest interest rate available. If The Wall Street Journal stops 
publishing the Prime Rate, we will select a similar reference rate.  
13. Additional Fees. For a listing of fees charged in association with this Account, please see the Fees Table accompanying the Agreement. These 
charges will not be imposed if your request is in connection with or delivery of the documents in response to an alleged billing error under 
Regulations E or Z issued by the Board of Governors of the Federal Reserve System. Fees imposed will be posted to your Account. To the extent 
permitted by law, you also agree to pay the Credit Union’s collection expenses, including court costs and reasonable attorneys’ fees. If you 
continue to use your Account after notice of cancellation, and the Credit Union pays a card recovery fee to a third party for recovery of the Card, 
the amount of the fee will be charged to your Account, even after your Account has been closed. 
14. Security Interest. Collateral securing other loans you have with the Credit Union now or in the future, except your personal residence, is also 
considered collateral for this Account, notwithstanding anything to the contrary in any other agreement. 
15. Security Interest in Deposit Accounts. You give the Credit Union a security interest in all funds in deposit accounts (excluding IRAs and Health 
Savings Accounts) at the Credit Union now and in the future, whether owned individually or jointly with other account holders, and authorize the 
Credit Union to transfer any and all funds and dividends from the deposit account(s) to this Account if you are in default under the terms of this 
Agreement.  
16. Payment Protection. If the Cardholder is eligible and elects to participate in the group life, disability, and involuntary unemployment payment 
protection program by signing the appropriate enrollment forms, payment protection charges will be posted to your Account each statement 
period at the rate disclosed in the enrollment form based upon the New Balance on the Account (including accrued Interest Charges) for each 
statement period. LIFE, DISABILITY AND INVOLUNTARY UNEMPLOYMENT PAYMENT PROTECTION IS VOLUNTARY AND IS NOT REQUIRED AS A 
CONDITION TO CARDHOLDER’S PARTICIPATION IN THIS CREDIT PLAN. 
17. Foreign Transactions. If your Card is used to effect a transaction in a foreign currency, the transaction amount will be converted to U.S. dollars 
by Visa International. Visa converts currency to U.S. dollars using either the government mandated exchange rate or the wholesale exchange rate, 
in effect one day before the date of the conversion, as applicable. The exchange rate is increased by 1% if the conversion is made in connection 
with a charge to a Card and decreased by 1% if the conversion is made in connection with a credit to a Card. This increase or decrease may appear 
as a separate line item on your statement. The date of conversion by Visa may differ from the purchase date and the posting date identified in the 
monthly statement for the Account. You agree to pay charges and accept credits for the converted transaction amounts in accordance with the 
terms of this paragraph. 
18. Disputes. The Credit Union is not responsible for refusal by any merchant, financial institution or automated equipment to honor or accept a 
Card. Except as provided in the Federal Truth-in-Lending laws (as indicated in the Summary of Billing Rights below), the Credit Union has no 

responsibility for merchandise or services obtained by you with a Card and any dispute concerning merchandise or services will be settled between 
you and the merchant concerned. 
19. Default. You will be in default if you fail to make any minimum payment or other required payment by the date that it is due. You will be in 
default if you break any promise you make under this Agreement. You will be in default if you die, file for bankruptcy or become insolvent, that is, 
unable to pay your obligations when they become due. You will be in default if you make any false or misleading statement in any credit application 
or credit update or if you use the Card for illegal transactions. You will also be in default if something happens that the Credit Union believes may 
substantially reduce your ability to repay what you owe. To the extent permitted by law, you also agree to pay the Credit Union’s collection 
expenses, including court costs and reasonable attorneys’ fees. When you are in default, the Credit Union has the right to demand immediate 
payment of your full Account balance without giving you notice. If immediate payment is demanded, you agree to continue paying finance charge, 
at the periodic rate charged before default, until what you owe has been paid, and any funds in deposit accounts (excluding IRAs and Health 
Savings Accounts) may be applied towards what you owe. 
20. Termination. Your consent to this Agreement may be terminated at any time by surrendering the Card(s) issued to you or at your written 
request, but such termination shall not affect your obligations as to any balances or charges outstanding at the time of termination. Termination by 
any Cardholder shall be binding on each person in whose name the Account is issued. If terminated, the full amount of your Account (including 
unpaid Interest Charges) may be declared immediately due and payable. If this is a joint Account, Section 19 also applies to your Account. The 
Credit Union may terminate your privilege to use the Card(s) if you move out of the service area of the Credit Union, as defined by the Credit Union 
from time to time. Unless sooner terminated, the privilege to use the Cards shall expire on the date shown on the Cards. At any time, without 
liability to you and without affecting your liability for credit previously extended, Cardholder’s privilege to use the Cards may be revoked or limited 
to the extent allowed by law. The Card(s) are and shall remain the property of the Credit Union, and you agree to surrender them to the Credit 
Union upon demand. 
21. Joint Cards. If this is a joint Account, each of you will be individually and jointly responsible for paying all amounts owed under this Agreement. 
This means that the Credit Union can require any one of you individually to repay the entire amount owed under this Agreement. Each of you 
authorizes the other(s) to make purchases or cash advances individually. Any one of you may terminate the Account, and the termination will be 
effective as to all of you. 
22. Amendments. The Credit Union may amend this Agreement from time to time by sending you advance written notice not less than 45 days 
prior to the effective date for any change that is either adverse to your outstanding balance or increases certain fees, as required by applicable law 
from time to time, or not less than 15 days prior to the effective date for other changes, or as may otherwise be required or permitted by law. To 
the extent that the Credit Union indicates in the notice and that the law permits, amendments will apply to your existing Account balances as well 
as to future transactions. Notices are deemed given when mailed by the Credit Union to any Cardholder to the current address for mailing monthly 
statements. Invalidity of any provision of this Agreement shall not affect the validity of any other provisions unless otherwise provided by 
applicable law. 
23. Governing Law. This Agreement applies to all transactions on your Account even though the sales, cash advance, credit, or other slips you sign 
or receive may contain different terms. This Agreement and all activities arising there from shall be governed and construed in accordance with the 
laws of the State of Indiana. Cardholder agrees that Vanderburgh County, Indiana, shall have exclusive jurisdiction over any and all matters arising 
under or relating to this Agreement. The invalidity of any provisions of this agreement shall not impair the validity of any other provisions. 
24. Fraud Monitoring ETFCU uses fraud monitoring tools to monitor transactions performed using the Account number.  These systems use 
transaction data, Cardholder profiles, and predictive models to aid in determining the validity of a transaction.  If we are suspicious of the 
transaction, we will attempt to reach you at the phone number we have on file.  If you are traveling, you should notify the Credit Union prior to 
your trip to help prevent your Card from being declined and/or blocked. 

 
 
Billing Rights Summary 
Keep This Notice for Future Use 

This notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act.  

What to Do If You Find a Mistake on Your Statement 
If you think there is an error on your statement, write* to us at: 

ETFCU Card Services 
PO Box 5129 
Evansville, IN   47716-5129 

In your letter, give us the following information: 

 
 
 

Account Information:   
Dollar Amount:  
Description of Problem:   

Your name and credit card account number. 
The dollar amount of the suspected error.  
If you think there is an error on your bill, describe what you believe is wrong and why you believe   
it is a mistake. 

You must contact us: 

  Within 60 days after the error appeared on your statement. 
 

At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong.  

*You must notify us of any potential errors in writing (or electronically). You may call us, but if you do, we are not required to investigate any 
potential errors and you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 

1.  Within 30 days of receiving your letter, we must tell you that we received your letter.  We will also tell you if we have already corrected 

the error.  

2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.  

While we investigate whether or not there has been an error: 

The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 

  We cannot try to collect the amount in questions, or report you as delinquent on that amount.  
 
  While you do not have to pay the amount in question, you are responsible for the remainder of your balance.  
  We can apply any unpaid amount against your credit limit. 

After We Finish Our Investigation, One of Two Things Will Happen: 

 
 

If we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount.  
If we do not believe there was a mistake, you will have to pay the amount in question, along with applicable interest and fees.  We will 
send you a statement of the amount you owe and the date payment is due.  We may then report you as delinquent if you do not pay the 
amount we think you owe.   

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay.  If you do 
so, we cannot report you as delinquent without also reporting that you are questioning your bill.  We must tell you the name of anyone to whom 
we reported you as delinquent, and we must let those organizations know when the matter has been settled between us.  

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct.  

Your Rights If You Are Dissatisfied With Your Credit Card Purchases: 
If you are dissatisfied with the goods or services that you have purchased with your credit card and you have tried in good faith to correct the 
problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the following 
must be true: 
 

The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must 
have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if 
we own the company that sold you the goods or services.) 
You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses 
your credit card account do not qualify. 
You must not yet have fully paid for the purchase.  

 

 

If all of the criteria above are met and you are still dissatisfied with the purchases, contact us in writing at: 

ETFCU Card Services 
P.O. Box 5129 
Evansville, IN  47716-5129 

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our 
decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent.