TERMS AND CONDITIONS
OF YOUR ACCOUNT
IMPORTANT  INFORMATION  ABOUT  PROCEDURES  FOR  OPENING  A  NEW
ACCOUNT  -  To  help  the  government  fight  the  funding  of  terrorism  and  money
laundering  activities,  Federal  law  requires  all  financial  institutions  to  obtain,  verify,
retain,  and  record  information  that  identifies  each  person  who  opens  an  account  in
accordance with the USA PATRIOT Act. These requirements must be met by you and
all  joint  signer(s)  or  other  parties  associated  with  any  accounts  that  you  now  have,  or
may have in the future.
What  this  means  for  you:  When  you  open  an  account,  we  will  ask  for  your  name,
residential  and  mailing  address,  date  of  birth,  tax  identification  number,  and  other
information  that  will  allow  us  to  identify  you.  We  may  also  ask  to  see,  and  make  a
photocopy  of,  your  driver's  license  or  other  unexpired  government  issued  photo
identification, or other identifying documents. 
Residential addresses are mandatory. You may use a post office box or your office as
your mailing address, but your physical residential address must be provided, and proof
to  verify  your  residential  address  may  be  required.  Additional  information  and
documentation  may  be  necessary,  if  your  name  or  address  as  shown  on  your
application differs from that shown on your identification, credit report or other financial
records,  or  if  you  are  not  a  United  States  citizen  with  a  Social  Security  Number.
Additional  information  may  include  photocopies  of  your  Social  Security  Administration
(SSA) Card, Internal Revenue Service (IRS) Individual Tax Identification Number (ITIN)
card  or  letter,  or  proof  of  residency  in  the  form  of  your  utility  bill  or  other  consumer
record. Failure to provide a valid tax identification number may result in the assessment
of  IRS  Backup  Withholding  and  any  fines  or  penalties  incurred  by  the  Credit  Union,
which  may  also  make  you  subject  to  a  Legal  Research  Fee.  Please  refer  to  a  current
fee schedule for the applicable fee amount. 
If you are not a United States Citizen or a Permanent Resident Alien, we may require
the completion of an IRS W-8BEN (Certificate of Foreign Status of Beneficial Owner for
United States Tax Withholding), that must be renewed every three (3) years. In addition,
we  may  also  require  clear  and  legible  photocopies  of  your  Permanent  Resident  Card
(Green  Card),  Alien  Registration  Card,  Student  Visa,  Work  Visa  (Work  Permit),  and
Foreign  Passport.  If  you  are  a  foreign  person  that  does  not  already  have  a  U.  S.
Individual  Taxpayer  Identification  Number  (ITIN),  we  may  require  you  to  obtain  one
using an IRS W-7 (Application for IRS Individual Taxpayer Identification Number), which
will  enable  us  to  correctly  report  any  dividends  and/or  interest  associated  with  your
account(s)  to  the  IRS.  If  you  do  not  live  or  work  in  the  United  States,  and  you  do  not
have  a  Tax  Identification  Number  (TIN),  you  may  not  be  eligible  for  Credit  Union
Membership.  If  your  status  changes,  we  may  require  you  to  provide  a  copy  of  your
Naturalization Certificate and complete an IRS W-9 (Request for Taxpayer Identification
Number and Certification), to verify your Tax Identification Number (TIN).
Additional information from that listed above may be necessary to comply with the rules
and  regulations  required  by  the  Bank  Secrecy  Act  (BSA),  Anti-Money  Laundering
(AML), Member Identification Program (MIP), Office of Foreign Assets Control (OFAC),
and other regulatory requirements. Failure to abide State and Federal laws may result in
civil or criminal prosecution.
BE  ADVISED:  IBM  Southeast  EFCU  reserves  the  right  to  refuse  the  acceptance  of
certain  accounts  that  appear  to  be  outside  of  the  Credit  Union's  standard  business
practices, policies and procedures, or not within the Credit Union's field of Membership.
Additionally,  an  account  may  be  closed  or  restricted  without  notice  if  a  review  of  the
account transactions or activities determines a potential risk to the Credit Union. 
AGREEMENT - This document, along with any other documents we give you pertaining
to your account(s), is a contract that establishes rules which control your account(s) with
us.  Please  read  this  carefully.  If  you  sign  an  application,  form  or  signature  card,  apply
online for a new or additional account, or open or continue to use the account, you agree
to  these  rules.  You  will  receive  a  separate  schedule  of  rates,  qualifying  balances,  and
fees if they are not included in this document. If you have any questions, please call us.
This agreement is subject to applicable federal laws and the laws of the state of Florida
(except  to  the  extent  that  this  agreement  can  and  does  vary  such  rules  or  laws).  The
body  of  state  and  federal  law  that  governs  our  relationship  with  you,  however,  is  too
large and complex to be reproduced here. The purpose of this document is to:
(1) summarize some laws that apply to common transactions;
(2) establish rules to cover transactions or events which the law does not regulate;
(3) establish  rules  for  certain  transactions  or  events  which  the  law  regulates  but

permits variation by agreement; and

(4) give  you  disclosures  of  some  of  our  policies  to  which  you  may  be  entitled  or  in

which you may be interested. 

If any provision of this document is found to be unenforceable according to its terms, all
remaining  provisions  will  continue  in  full  force  and  effect.  We  may  permit  some
variations  from  our  standard  agreement,  but  we  must  agree  to  any  variation  in  writing
either on the signature card for your account or in some other document. 
As used in this document the words “we,” “our,” and “us” mean the financial institution
and  the  words  “you”  and  “your”  mean  the  account  holder(s)  and  anyone  else  with  the
authority  to  deposit,  withdraw,  or  exercise  control  over  the  funds  in  the  account.  The
headings in this document are for convenience or reference only and will not govern the
interpretation  of  the  provisions.  Unless  it  would  be  inconsistent  to  do  so,  words  and
phrases used in this document should be construed so the singular includes the plural
and  the  plural  includes  the  singular.  “Party”  means  a  person  who,  by  the  terms  of  an
account, has a present right, subject to request, to payment from the account other than
as a beneficiary or agent.

BYLAWS - Our bylaws, which we may amend from time to time, establish basic rules
about  our  credit  union  policies  and  operations  which  affect  your  account  and
Membership. You may obtain a copy of the bylaws on request. Our right to require you
to give us notice of your intention to withdraw funds from your account is described in
the  bylaws.  Unless  we  have  agreed  otherwise,  you  are  not  entitled  to  receive  any
original item after it is paid, although you may request that we send you an item(s) or a
copy of an item(s). Dividends are based on current earnings and available earnings of
the credit union, after providing for required reserves. For more information on current
dividend  rates,  fees  and  service  charges  please  contact  our  office  or  refer  to  the
“Common Features” section of this disclosure.
LIABILITY - You agree, for yourself (and the person or entity you represent if you sign
as  a  representative  of  another)  to  the  terms  of  this  account  and  the  schedule  of
charges. You authorize us to deduct these charges directly from the account balance as
accrued. You will pay any additional reasonable charges for services you request which
are not covered by this agreement. 
Each of you also agrees to be jointly and severally (individually) liable for any account
shortage  resulting  from  charges  or  overdrafts,  whether  caused  by  you  or  another  with
access  to  this  account.  This  liability  is  due  immediately,  and  can  be  deducted  directly
from the account balance whenever sufficient funds are available. You have no right to
defer payment of this liability, and you are liable regardless of whether you signed the
item  or  benefited  from  the  charge  or  overdraft.  You  will  also  be  liable  for  our  costs  to
collect the deficit as well as for our reasonable attorneys’ fees, to the extent permitted
by law, whether incurred as a result of collection or in any other dispute involving your
account including, but not limited to, disputes between you and another joint owner; you
and  an  authorized  signer  or  similar  party;  or  a  third  party  claiming  an  interest  in  your
account.
To the extent permitted by law, you are responsible for all transactions you authorize. If
you  permit  access  to  your  account  by  someone  else,  you  are  responsible  for  any
transactions they authorize or conduct on any of your accounts. Tell us at once if you
believe someone has used or accessed your account without your authorization. In the
event  your  share  drafts  or  checks  are  lost  or  stolen,  or  your  account  is  otherwise
compromised,  you  must  immediately  notify  the  Credit  Union.  In  the  event  you  do  not
notify  the  Credit  Union  of  the  unauthorized  activity  in  a  timely  manner,  and  the  Credit
Union  determines  that,  had  it  known,  it  could  have  prevented  some  or  all  of  the
unauthorized  transactions  that  occurred,  you  may  be  liable  for  the  unauthorized
transactions  up  to  the  entire  amount  of  your  claim,  based  upon  the  outcome  of  our
investigation.  These  and  other  rules  may  apply  if  you  have  been  grossly  negligent  or
have engaged in fraud, which may result in the closure or restriction of your accounts, in
addition to civil or criminal prosecution.
DEPOSITS  -  We  will  give  only  provisional  credit  until  collection  is  final  for  any  items,
other than cash, we accept for deposit (including items drawn “on us”). Actual credit for
deposits of, or payable in, foreign currency will be at the exchange rate in effect on final
collection  in  U.S.  dollars.  We  are  not  responsible  for  transactions  by  mail  or  outside
depository  until  we  actually  record  them.  We  will  treat  and  record  all  transactions
received after our “daily cutoff time” on a business day we are open, or received on a day
we are not open for business, as if initiated on the next business day that we are open.
Checks  made  payable  to  a  Business,  Trust,  Estate,  to  a  payee  other  than  the
individual(s) named on an account or a third party, must also be properly endorsed, and
may not be accepted for deposit into a personal account.
EDEPOSITS - The Online Banking eDeposit service allows qualified Members to enter
the information off of checks they are depositing into the system for an advance of all or
partial funds availability up to $5,000.00. Members must then mail the original check(s)
to the Credit Union for processing within seven (7) calendar days of making the online
deposit.  Additional  fees,  terms  and  conditions  may  also  apply  when  using  the  Online
Banking eDeposit service. Please refer to the separate eDeposit online agreement and
a current fee schedule for details.
ETRANSFERS  - The  Online  Banking  eTransfer  service  allows  qualified  Members  to
transfer  funds  between  their  Credit  Union  account(s)  and  accounts  at  other  financial
institutions  up  to  $3,000.00  per  transaction  per  day.  Additional  terms  and  conditions
may also apply when using the Online Banking eTransfers (ACH Web) service. Please
refer  to  the  separate  eTransfers  online  agreement  for  details.  Certain  administrative
fees may also apply, please refer to a current fee schedule for more information.
WITHDRAWALS  - Unless  clearly  indicated  otherwise  on  the  account  records,  any  of
you,  acting  alone,  who  signs  in  the  space  designated  for  signatures  on  the  signature
card may withdraw or transfer all or any part of the account balance at any time. Each of
you (until we receive written notice to the contrary) authorizes each other person signing
the signature card to endorse any item payable to you or your order for deposit to this
account or any other transaction with us. We may charge your account for a check even
though  payment  was  made  before  the  date  of  the  check,  unless  we  have  received
written notice of the postdating in time to have a reasonable opportunity to act. We may
refuse any withdrawal or transfer request which you attempt on forms not approved by
us,  by  any  method  we  do  not  specifically  permit,  (such  as  postdated  or  staledated
checks,  as  allowable  under  UCC§4-401  and  UCC§4-404.)  which  is  greater  in  number
than  the  frequency  permitted,  or  which  is  for  an  amount  greater  or  less  than  any
withdrawal  limitations.  Even  if  we  honor  a  nonconforming  request,  we  may  treat
continued abuse of the stated limitations (if any) as your act of closing the account. We
will use the date the transaction is completed by us (as opposed to the date you initiate
it)  to  apply  the  frequency  limitations.  The  fact  that  we  may  honor  withdrawal  requests
that overdraw the available account balance does not obligate us to do so later. See the
funds  availability  policy  disclosure  “YOUR  ABILITY  TO  WITHDRAW  FUNDS”  and  the
“COMMON FEATURES” sections contained elsewhere in this brochure for information
about  when  you  can  withdraw  funds  you  deposit.  For  those  accounts  for  which  our
funds  availability  policy  disclosure  does  not  apply,  you  can  ask  us  when  you  make  a
deposit when those funds will be available for withdrawal.

OWNERSHIP OF ACCOUNT AND BENEFICIARY DESIGNATION - These rules apply
to this account depending on the form of ownership and beneficiary designation, if any,
specified  on  the  account  records.  We  reserve  the  right  to  refuse  some  forms  of
ownership  on  any  or  all  of  our  accounts.  We  make  no  representations  as  to  the
appropriateness or effect of the ownership and beneficiary designations, except as they
determine to whom we pay the account funds.
Unless you are the Member owner of an account, or you have rights as a joint owner,
custodian,  trustee  or  other  authorized  signer;  the  Credit  Union  may  not  process
transactions or release account information to you.
Single-Party Account - Such an account is owned by one party.
Multiple-Party Account - Such an account is payable on request to one or more of two
or more parties, whether or not a right of survivorship is mentioned.
Multiple-Party Account - Tenancy by the Entireties - The parties to the account are
husband  and  wife  and  hold  the  account  as  tenants  by  the  entirety,  unless  otherwise
specified  in  a  written  notice  accepted  by  the  credit  union.  [Joint  Tenancy  by  the
Entireties (JTBTE)]
RIGHTS  AT  DEATH  -  Single-Party  Account  - At  the  death  of  a  party,  ownership
passes as part of the party’s estate. 
Multiple-Party  Account  With  Right  of  Survivorship  - At  death  of  party,  ownership
passes  to  the  surviving  party  or  parties.  [Joint  Tenants  with  Right  of  Survivorship
(JTWROS)]
Multiple-Party Account Without Right of Survivorship - At death of party, deceased
party’s ownership passes as part of deceased party’s estate. 
Single-Party  Account  With  Pay-on-Death  Designation  - At  death  of  the  party,
ownership  passes  to  the  designated  pay-on-death  beneficiaries  and  is  not  part  of  the
party’s estate. [Payable on Death (POD)]
Multiple-Party  Account  With  Right  of  Survivorship  and  Pay-on-Death
Designation  - At  death  of  last  surviving  party,  ownership  passes  to  the  designated
pay-on-death beneficiaries and is not part of the last surviving party’s estate. [Payable
on Death (POD)]
BUSINESS, ORGANIZATION AND ASSOCIATION ACCOUNTS - Earnings in the form
of  interest,  dividends,  or  credits  will  be  paid  only  on  collected  funds,  unless  otherwise
provided by law or our policy. We may require the governing body of the entity opening
the account to give us a separate authorization telling us who is authorized to act on its
behalf.  We  will  honor  the  authorization  until  we  actually  receive  written  notice  of  a
change  from  the  governing  body  of  the  entity. If  you  are  opening  a  business  account,
you must provide proper documentation that the account is for business purposes only,
and is not included under your personal Membership with us. Checks made payable to
a business  must  be  deposited  into  a  business  account,  they  may  not  be  accepted  for
deposit  into  a  personal  account.  For  more  information  on  Business  Accounts  please
refer to our separate business account disclosure.
BE  ADVISED:  IBM  Southeast  EFCU  strictly  prohibits  Money  Service  Business  (MSB)
accounts.  The  Credit  Union  reserves  the  right  to  refuse  the  acceptance  of  business
accounts  that  may  be  defined  as  an  MSB.  Additionally,  a  business  account  may  be
closed or restricted without notice if a review of the account transactions determines a
potential risk to the Credit Union.
STOP PAYMENTS - You must make any Stop Payment Order in the manner required
by  law  and  we  must  receive  it  in  time  to  give  us  a  reasonable  opportunity  to  act  on  it
before our Stop Payment Cutoff Time. To be effective, your Stop Payment Order must
precisely identify the number, date and amount of the item, and the payee.
A Stop  Payment  Order  is  effective  24  hours  from  time  of  acceptance.  A  verbal  Stop
Payment Order may automatically terminate fourteen (14) calendar days from the date
of the order, unless confirmed in writing within that period. Unless cancelled or renewed
in writing, a Stop Payment Order will be in effect for six (6) months, and will thereafter
automatically  expire  in  accordance  with  UCC§4-403.  A  Stop  Payment  Fee  may  be
deducted  from  your  account;  please  refer  to  a  current  fee  schedule  for  the  applicable
fee amount.
You may stop payment on any item drawn on your account whether you sign the item or
not, if you have an equal or greater right to withdraw from this account than the person
who signed the item. A release of the Stop Payment Request may be made only by the
person  who  initiated  the  Stop  Payment  Order.  The  Credit  Union  is  not  responsible  for
notifying other signers of a Stop Payment Order, that responsibility lies with the person
who initiated the Stop Payment Order.
Our  Stop  Payment  Cutoff  Time  is  one  hour  after  the  opening  of  the  next  banking  day
after the banking day on which we receive the item. IBM Southeast EFCU assumes no
liability for any action the Credit Union takes regarding the payment or non-payment of
an item as it pertains to a Stop Payment Order. The account holder agrees to pay IBM
Southeast  EFCU  for  any  costs  and  expenses  the  Credit  Union  may  incur,  including
attorney  fees  and  expenses,  as  a  result  of  honoring  a  Stop  Payment  Order,  through
refusing payment of an item. Additional limitations on our obligation to stop payment are
provided  by  law  (e.g.,  we  paid  the  item  in  cash  or  we  certified  the  item).  These
requirements pertain to Stop Payments Orders made verbally, requested in writing with
a “Stop Payment Order” form, or those made electronically via Online Banking. Please
refer to a Stop Payment Order form, or contact the Credit Union for further details.
ACH Stop Payment: An Automated Clearing House (ACH) Stop Payment Order is for a
specific  ACH  transaction,  and  all  future  transactions  from  that  same  ACH  Sending
Institution. An ACH Stop Payment Order is effective 24 hours from time of acceptance.
A verbal ACH Stop Payment Order may automatically terminate fourteen (14) calendar
days from the date of the order, unless confirmed in writing within that period. An ACH
Stop  Payment  Order  requested  in  writing  on  a  signed  Stop  Payment  Order  form  will
remain in effect until you withdraw the ACH Stop Payment Order. A Stop Payment Fee
may  apply,  please  refer  to  a  current  fee  schedule  for  the  applicable  fee  amount.  An

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Terms and Conditions | Electronic Transfers

Funds Availability   | Truth in Savings

ACH Stop Payment Order applies to all debit entries under the same sending institution,
unless you list a specific dollar amount. Please contact the Credit Union if an ACH item
clears; in most cases a posted ACH transaction can be returned according to National
Automated Clearing House Association (NACHA) Rules.
Official  Check  Stop  Payment: Official  Check  Stop  Payment  Orders  are  governed  by
the  Special  Guaranteed  Funds  Rules.  The  only  accepted  reasons  for  a  Stop  Payment
Order  to  be  placed  on  an  Official  Check  are  for  Official  Checks  considered  lost  if
uncleared after ninety (90) days from the date of issue, in which case a Stop Payment
Order will be processed and another Official Check will be reissued with the information
provided  from  the  original;  or  for  Official  Checks  that  were  unused  for  the  purpose
intended,  in  which  case  a  Stop  Payment  Order  will  be  processed  and  the  monies
refunded  to  the  purchaser's  account.  Official  Check  Stop  Payment  Orders  must  be
requested  in  writing  on  a  signed  Stop  Payment  Order  form.  Verbal  stop  payments  will
not  be  accepted  on  Official  Checks.  Official  Check  Stop  Payment  Orders  will  only  be
accepted in person, by mail or fax, and a Stop Payment Fee may apply. Please refer to
a current fee schedule for the applicable fee amount. 
TELEPHONE TRANSFERS - A telephone transfer of funds from this account to another
account  with  us,  if  otherwise  arranged  for  or  permitted,  may  be  made  by  the  same
persons  and  under  the  same  conditions  generally  applicable  to  withdrawals  made  in
writing.  Unless  a  different  limitation  is  disclosed  in  writing,  we  restrict  the  number  of
transfers from a savings account to another account or to third parties, to a maximum of
six  per  month  (less  the  number  of  “preauthorized  transfers”  during  the  month).  Other
account transfer restrictions may be described elsewhere.
AMENDMENTS  AND  TERMINATION  - We  may  change  our  bylaws  and  any  term  of
this  agreement.  Rules  governing  changes  in  rates  are  provided  separately.  For  other
changes we will give you reasonable notice in writing or by any other method permitted
by  law.  We  may  close  all  of  your  accounts  if  your  Membership  in  the  Credit  Union
terminates,  or  by  giving  reasonable  notice  to  you  and  tender  of  the  account  balance
personally or by mail. At our option, we may suspend or revoke your rights to Member
products  or  services,  if  you  violate  the  terms  of  this  agreement,  or  as  a  result  of  any
conduct  which  we  determine  to  be  abusive,  dangerous,  detrimental  or  unlawful.  Your
Credit  Union  privileges  may  also  be  amended  or  rescinded  if  you  cause  a  negative
share  or  loan  loss,  including  losses  due  to  bankruptcy.  You  must  keep  us  informed  of
your current address at all times. Notice from us to any one of you is notice to all of you.
DORMANT  ACCOUNTS  - An  account  is  considered  “Dormant”  when  no  Member-
initiated  monetary  transactions  (deposit,  transfer,  or  withdrawal)  have  occurred  within
the  past  12  months  (1  year).  Dormant  Account  Status  may  also  occur  in  cases  where
the  Credit  Union  does  not  have  your  current  mailing  address,  and  your  mail  is  being
returned  to  us  as  non-deliverable  by  the  United  States  Postal  Service  (USPS).  An
account  under  Dormant  Status  is  disabled  from  any  and  all  transactions,  and  requires
the intervention of a Credit Union Representative in response to an action by you, be it
a monetary transaction or written correspondence. A non-refundable Dormant Fee may
be  applied  against  your  dormant  share/savings  and/or  share  draft/checking  account(s)
each month that the account(s) remain inactive. This fee is charged in an effort to offset
the costs associated with maintaining your Dormant/Inactive account(s). Please refer to
a current  fee  schedule  for  the  applicable  fee  amount.  If  an  account  balance  reaches
$0.00,  we  may  close  the  account  without  further  notice  to  you;  this  includes  the
termination  of  the  one  share  that  entitles  you  to  Membership  and  its  privileges,  in
accordance with the Credit Union’s Nonparticipation Policy.
ABANDONED  ACCOUNTS  - An  account  is  considered  “Abandoned”  when  the  Credit
Union has had no written record of contact with the Member, and no Member-initiated
monetary transaction (deposit, transfer, or withdrawal) has occurred within the past 60
months  (5  years).  The  account(s)  will  be  presumed  abandoned,  and  the  funds  will  be
remitted  to  the  State  of  Florida  in  accordance  with  Florida  law.  Accounts  and/or  Safe
Deposit Box contents classified as abandoned and remitted to the State of Florida, can
be  recovered  by  contacting  the  State  of  Florida’s  Department  of  Banking  and  Finance
Unclaimed Property Bureau. When appropriate, Abandoned Accounts and Safe Deposit
Boxes  held  in  States  other  than  the  State  of  Florida,  will  be  processed  in  accordance
with the laws governing that state.
STATEMENTS  -  Your  duty  to  report  unauthorized  signatures,  alterations  and
forgeries - Each of the following rules apply for both paper and electronic statements -
You  must  examine  your  statement  of  account  with  “reasonable  promptness.”  If  you
discover  (or  reasonably  should  have  discovered)  any  unauthorized  signatures  or
alterations, you must promptly notify us of the relevant facts. As between you and us, if
you  fail  to  do  either  of  these  duties,  you  will  have  to  either  share  the  loss  with  us,  or
bear the loss entirely yourself (depending on whether we used ordinary care and, if not,
whether  we  substantially  contributed  to  the  loss).  The  loss  could  be  not  only  with
respect  to  items  on  the  statement  but  other  items  with  unauthorized  signatures  or
alterations by the same wrongdoer. 
You  agree  that  the  time  you  have  to  examine  your  statement  and  report  to  us  will
depend  on  the  circumstances,  but  will  not,  in  any  circumstance,  exceed  a  total  of  30
days from when the statement is first sent or made available to you.
You  further  agree  that  if  you  fail  to  report  any  unauthorized  signatures,  alterations  or
forgeries  in  your  account  within  60  days  of  when  we  first  send  or  make  the  statement
available, you cannot assert a claim against us on any items in that statement, and as
between  you  and  us  the  loss  will  be  entirely  yours.  This  60-day  limitation  is  without
regard to whether we used ordinary care. The limitation in this paragraph is in addition
to that contained in the first paragraph of this section.
Your duty to report other errors - In addition to your duty to review your statements
for  unauthorized  signatures,  alterations  and  forgeries,  you  agree  to  examine  your
statement with reasonable promptness for any other error - such as an encoding error.
You  agree  that  the  time  you  have  to  examine  your  statement  and  report  to  us  will
depend  on  the  circumstances.  However,  such  time  period  shall  not  exceed  60  days.

Failure  to  examine  your  statement  and  report  any  such  errors  to  us  within  60  days  of
when  we  first  send  or  make  the  statement  available  precludes  you  from  asserting  a
claim  against  us  for  any  such  errors  on  items  identified  in  that  statement  and  as
between you and us the loss will be entirely yours. 
Errors  relating  to  electronic  fund  transfers  or  substitute  checks  - For  information
on  errors  relating  to  electronic  fund  transfers  (e.g.,  computer,  debit  card  or  ATM
transactions)  refer  to  your  Electronic  Fund  Transfers  disclosure  and  the  sections  on
consumer liability and error resolution. For information on errors relating to a substitute
check you received, refer to your disclosure entitled Substitute Checks and Your Rights.
ACCOUNT TRANSFER - This account may not be transferred or assigned without our
prior written consent. 
DIRECT  DEPOSITS  - If,  in  connection  with  a  direct  deposit  plan,  we  deposit  any
amount in an account which should have been returned to the Federal Government for
any  reason,  you  authorize  us  to  deduct  the  amount  of  our  liability  to  the  Federal
Government from the account or from any other account you have with us, without prior
notice and at any time, except as prohibited by law. We may also use any other legal
remedy to recover the amount of our liability.
TEMPORARY ACCOUNT AGREEMENT - If this option is selected, this is a temporary
account  agreement.  Each  person  who  signs  to  open  the  account  or  has  authority  to
make  withdrawals  (except  as  indicated  to  the  contrary)  may  transact  business  on  this
account. However, we may at some time in the future restrict or prohibit further use of
this  account  if  you  fail  to  comply  with  the  requirements  we  have  imposed  within  a
reasonable time.
RIGHT  OF  OFFSET  FOR  REPAYMENT  OF  INDEBTEDNESS  - You  each  agree  that
we  may  (without  prior  notice  and  when  permitted  by  law)  charge  against  and  deduct
from this account any due and payable debt owed to us now or in the future, by any of
you having the right of withdrawal, to the extent of such persons’ or legal entity’s right to
withdraw. If the debt arises from a note, “any due and payable debt” includes the total
amount of which we are entitled to demand payment under the terms of the note at the
time we charge the account, including any balance the due date for which we properly
accelerate under the note.
You understand and acknowledge that the collateral also secures any other obligations
that you may now or in the future have with us, including, without limitation, additional
loans (except real and/or other residential property securing such loans), and fees and
costs charged against your account(s).
Our right to repayment arising under this section does not apply to this account if: (a) it
is an Individual Retirement Account or other tax-deferred retirement account, or (b) the
debtor’s right of withdrawal arises only in a representative capacity. We will not be liable
for the dishonor of any check or draft when the dishonor occurs because we charge and
deduct an amount you owe us from your account. You agree to hold us harmless from
any claim arising as a result of our exercise of our right to repayment.
You understand and acknowledge that if you are in default on a financial obligation to
us, Federal Law gives us the right to apply the balance of shares and dividends in your
account(s)  at  the  time  of  default  to  satisfy  that  obligation.  Once  you  are  in  default,  we
may exercise this right without further notice to you. For further information, please refer
to a current loan disclosure and/or credit card agreement.
CONVENIENCE  ACCOUNT  AGENT  (Single-Party  Accounts  only)  - A convenience
account, as defined by Florida law, means a deposit account other than a certificate of
deposit,  in  the  name  of  one  individual,  in  which  one  or  more  individuals  have  been
designated as agent with the right to make deposits to and withdraw funds from or draw
checks on such account on the owner’s behalf. A single individual is the owner, and the
agent  is  merely  designated  to  conduct  transactions  on  the  owner’s  behalf.  Only  the
owner  may  designate,  substitute,  or  remove  an  agent.  We  undertake  no  obligation  to
monitor transactions to determine that they are on the owner’s behalf.
RESTRICTIVE  LEGENDS  - We  are  not  required  to  honor  any  restrictive  legend  on
checks  you  write  unless  we  have  agreed  in  writing  to  the  restriction.  Examples  of
restrictive  legends  are  “must  be  presented  within  90  days”  or  “not  valid  for  more  than
$1,000.00.”
PAYMENT  ORDER  OF  ITEMS  - The  law  permits  us  to  pay  items  (such  as  checks  or
drafts,  Automated  Clearing  House  (ACH)  and  Online  Bill  Paying  transactions,  and
Signature  Based  and/or  Personal  Identification  Number  (PIN)  Based  Point  of  Sale
(POS) Visa Check Card transactions) drawn on your account in any order. To assist you
in  handling  your  account  with  us,  we  are  providing  you  with  the  following  information
regarding  how  we  process  the  items  that  you  write.  When  processing  check  or  draft
items drawn on your account, our policy is to pay them according to the dollar amount.
We  pay  the  largest  items  first.  The  order  in  which  check  or  draft  items  are  paid  is
important if there is not enough money in your account to pay all of the items that are
presented.  Our  payment  policy  will  cause  your  largest,  and  perhaps  more  important,
check or draft items to be paid first (such as your rent or mortgage payment), but may
increase the overdraft or Non Sufficient Funds (NSF) fees you have to pay if funds are
not  available  to  pay  all  of  the  items.  Check  or  draft  items  processed  as  ACH  Check
Conversions may not follow this policy. If an item is presented without sufficient funds in
your account to pay it, we may, at our discretion, pay the item (creating an overdraft) or
return  the  item  (NSF).  The  amounts  of  the  overdraft  and  NSF  fees  are  disclosed
elsewhere.  We  encourage  you  to  make  careful  records  and  practice  good  account
management. This will help you to avoid writing checks or drafts, and making ACH and
Online  Bill  Paying  transactions,  and  Signature  Based  and/or  PIN  Based  Point  of  Sale
(POS) Visa Check Card transactions, without sufficient funds and incurring the resulting
fees. 
PLEDGES  - Unless  we  agree  otherwise  in  writing,  each  owner  of  this  account  may
pledge all or any part of the funds in it for any purpose to which we agree. Any pledge of
this account must first be satisfied before the rights of any surviving account owner or
account beneficiary become effective.

CHECK  PROCESSING  -  We  may  process  items  mechanically  by  relying  on  the
information  encoded  along  the  bottom  of  the  items.  This  means  that  we  may  not
individually  examine  all  of  your  items  to  determine  if  the  item  is  properly  completed,
signed and indorsed. You agree that we have not failed to exercise ordinary care solely
because  we  use  an  automated  system  to  process  items  and  do  not  inspect  all  items
processed  in  such  a  manner.  We  reserve  the  right  not  to  inspect  each  item  because
using an automated process helps us keep costs down for you and all account holders.
We  may  determine  the  amount  of  available  funds  in  your  account  for  the  purpose  of
deciding whether to return an item for insufficient funds at any time between the time we
receive the item and when we return the item or send a notice in lieu of return. We need
only  make  one  determination,  but  if  we  choose  to  make  a  subsequent  determination,
the account balance at the subsequent time will determine whether there are insufficient
available funds.
CHECK CASHING - We may charge a fee for anyone that does not have an account
with us who is cashing a check, draft or other instrument written on your account. We
may  also  require  reasonable  identification  to  cash  such  a  check,  draft  or  other
instrument.  We  can  decide  what  identification  is  reasonable  under  the  circumstances
and  such  identification  may  be  documentary  or  physical  and  may  include  collecting  a
thumbprint or fingerprint.
ACH AND WIRE TRANSFERS - This agreement is subject to Article 4A of the Uniform
Commercial  Code  -  Fund  Transfers  as  adopted  in  the  state  in  which  you  have  your
account  with  us.  If  you  originate  a  fund  transfer  for  which  Fedwire  is  used,  and  you
identify by name and number a beneficiary financial institution, an intermediary financial
institution  or  a  beneficiary,  we  and  every  receiving  or  beneficiary  financial  institution
may rely on the identifying number to make payment. We may rely on the number even
if  it  identifies  a  financial  institution,  person  or  account  other  than  the  one  named.  You
agree to be bound by National Automated Clearing House Association (NACHA) rules.
These rules provide, among other things, that payments made to you, or originated by
you,  are  provisional  until  final  settlement  is  made  through  a  Federal  Reserve  Bank  or
payment is otherwise made as provided in Article 4A-403(a) of the Uniform Commercial
Code (UCC). If we do not receive such payment, we are entitled to a refund from you in
the amount credited to your account and the party originating such payment will not be
considered to have paid the amount so credited. If we receive a payment order to credit
an account you have with us by wire transfer or Automated Clearing House (ACH), we
are not required to give you any notice of the payment order or credit.
Additional information, such as purpose of transaction, may be required, and ACH and
Wire Transfer fees and conditions may apply. Please refer to a current fee schedule and
the applicable ACH and Wire Transfer forms for details. 
ACH  Transfer  Agreement  (ACH  Credit  Origination)  - An  ACH  Transfer  is  a  one  time
only  debit/withdrawal  of  up  to  $5,000.00  from  your  IBM  Southeast  EFCU  account  into
another  financial  institution's  account.  To  authorize  the  Credit  Union  to  initiate  a  credit
entry to another financial institution in accordance with the provisions of U. S. law, you
must sign and complete an ACH Transfer Agreement, provide a copy of a voided check
or  deposit  slip  from  the  other  financial  institution  as  verification,  and  deliver  the  ACH
Transfer  Agreement  to  the  Credit  Union  in  person,  by  mail  or  fax.  ACH  Transfers  are
processed within 48 hours of authorization. ACH Transfers scheduled on weekends or
holidays  will  be  processed  the  next  business  day.  You  will  be  liable  for  any  losses
incurred  as  a  result  of  incomplete  or  incorrect  information  or  insufficient  funds.  The
Credit  Union  is  not  obligated  to  notify  you  in  the  event  an  ACH  Transfer  was  not
completed, nor will the Credit Union reinitiate the transaction or be liable for any fees or
charges  assessed  by  another  financial  institution  or  from  any  other  company.
Cancellations  or  changes  to  an  ACH  Transfer  Agreement  must  be  in  writing  five  (5)
business  days  prior  to  the  transaction.  You  may  be  charged  an  ACH  Transfer  Fee  to
process  your  transaction.  Please  refer  to  a  current  fee  schedule  for  the  applicable  fee
amount.
Direct  Payment (ACH  Debit  Origination) - A Direct  Payment  is  a  one  time  only  or
recurring credit/deposit of up to $5,000.00 into your IBM Southeast EFCU account from
another  financial  institution's  account.  To  authorize  the  Credit  Union  to  initiate  a  debit
entry  from  another  financial  institution  in  accordance  with  the  provisions  of  U.  S.  law,
you must sign and complete a Direct Payment form, provide a copy of a voided check or
deposit  slip  from  the  other  financial  institution  as  verification,  and  deliver  the  Direct
Payment  form  to  the  Credit  Union  in  person,  by  mail  or  fax.  Direct  Payments  are
processed within 48 hours of authorization. Direct Payments scheduled on weekends or
holidays  will  be  processed  the  next  business  day.  You  will  be  liable  for  any  losses
incurred  as  a  result  of  incomplete  or  incorrect  information  or  insufficient  funds  at  the
other financial institution. The Credit Union is not obligated to notify you in the event a
Direct Payment was not completed, nor will the Credit Union reinitiate the transaction or
be  liable  for  any  fees  or  charges  assessed  by  another  financial  institution  or  from  any
other company. Cancellations or changes to a Direct Payment must be in writing five (5)
business  days  prior  to  the  transaction.  You  may  be  charged  a  Direct  Payment  Fee  to
process  your  transaction.  Please  refer  to  a  current  fee  schedule  for  the  applicable  fee
amount.
Payment By Telephone (ACH Debit Origination) - A Payment By Telephone is a one
time only credit/deposit of up to $3,000.00 into your IBM Southeast EFCU account from
another  financial  institution's  account.  To  initiate  a  debit  entry  for  a  Payment  By
Telephone  transaction  from  another  financial  institution  in  accordance  with  the
provisions of U. S. law, you must contact the Credit Union by telephone to provide your
oral authorization. Upon successful completion of your Payment By Telephone, you will
receive  a  written  confirmation  by  mail  or  fax.  Payments  By  Telephone  are  processed
within  48  hours  of  authorization.  Payments  By  Telephone  scheduled  on  weekends  or
holidays  will  be  processed  the  next  business  day.  You  will  be  liable  for  any  losses
incurred  as  a  result  of  incomplete  or  incorrect  information  or  insufficient  funds  at  the
other financial institution. The Credit Union is not obligated to notify you in the event a
Payment  By  Telephone  was  not  completed,  nor  will  the  Credit  Union  reinitiate  the

transaction or be liable for any fees or charges assessed by another financial institution
or  from  any  other  company.  Cancellations  or  changes  to  a  Payment  By  Telephone
must be in writing five (5) business days prior to the transaction. You may be charged a
Payment  By  Telephone  Fee  to  process  your  transaction.  Please  refer  to  a  current  fee
schedule for the applicable fee amount.
FACSIMILE  SIGNATURES  - You  authorize  us,  at  any  time,  to  charge  you  for  all
checks,  drafts,  or  other  orders,  for  the  payment  of  money,  that  are  drawn  on  us
regardless  of  by  whom  or  by  what  means  the  facsimile  signature(s)  may  have  been
affixed  so  long  as  they  resemble  the  facsimile  signature  specimen  filed  with  us,  and
contain the required number of signatures for this purpose.
REMOTELY  CREATED  CHECKS  -  Like  any  standard  check  or  draft,  a  remotely
created check (sometimes called a telecheck, preauthorized draft or demand draft) is a
check  or  draft  that  can  be  used  to  withdraw  money  from  an  account.  Unlike  a  typical
check or draft, however, a remotely created check is not issued by the paying bank and
does not contain the signature of the account owner (or a signature purported to be the
signature  of  the  account  owner).  In  place  of  a  signature,  the  check  usually  has  a
statement that the owner authorized the check or has the owner’s name typed or printed
on the signature line. For example, if a person provides an account number in response
to a telephone solicitation, the telephone solicitor can use the account number to issue
a remotely created check to withdraw money from that account.
You  warrant  and  agree  to  the  following  for  every  remotely  created  check  we  receive
from  you  for  deposit  or  collection:  (1)  you  have  received  express  and  verifiable
authorization  to  create  the  check  in  the  amount  and  to  the  payee  that  appears  on  the
check; (2) you will maintain proof of the authorization for at least 2 years from the date
of the authorization, and supply us the proof if we ask; and (3) if a check is returned you
owe  us  the  amount  of  the  check,  regardless  of  when  the  check  is  returned.  We  may
take funds from your account to pay the amount you owe us, and if there are insufficient
funds in your account, you still owe us the remaining balance.  
ACCOUNT  MAINTENANCE  -  Account  maintenance;  such  as  Address  Changes*,
Name  Changes,  or  changes  to  Individual  or  Joint  Account  Ownership,  will  not  be
processed  or  accepted  without  written  instructions  from  you  authorizing  us  to  make
these  changes  on  your  behalf.  These  instructions  must  be  in  writing  and  bear  your
signature, which must resemble the signature currently on file in our records. 
- Name  changes  due  to  Marriage,  Divorce,  or  Court  Order  require:  copies  of  the  legal
documents  involved  as  proof  of  the  change,  proof  of  identification  in  your  new  name,
and the completion of an updated Membership/Loan Application. Proof of identification
will  include  a  clear  and  legible  copy  of  your  unexpired  government  issued  photo
identification in your new name, and may also include a photocopy of your new Social
Security  Administration  (SSA)  Card,  or  Internal  Revenue  Service  (IRS)  Individual  Tax
Identification Number (ITIN) card or letter, to confirm the change in your records for tax
reporting  purposes.  Be  advised  that  you  may  be  held  liable  for  any  fines  or  penalties
incurred  by  the  Credit  Union  for  any  discrepancies  reported  by  the  Social  Security
Administration  (SSA)  or  the  Internal  Revenue  Service  (IRS),  which  may  also  include
IRS  Backup  Withholding,  and  may  result  in  a  Legal  Research  Fee.  Please  refer  to  a
current fee schedule for the applicable fee amount.
- Changes  in  Account  Ownership  due  to  Death  or  Divorce  require:  copies  of  the  legal
documents  involved  as  proof  of  the  change,  such  as  an  original  Death  Certificate  or
Divorce  Decree,  proof  of  your  identification,  and  any  Joint  Owner's  identification,  and
the  completion  of  an  updated  Membership/Loan  Application,  which  may  be  used  to
close  the  existing  account(s)  and  open  any  new  account(s).  In  some  instances,
verification of your employment and income may also be required.
Be advised that any changes in account ownership due to death will be governed by the
records on file with the Credit Union prior to your death, unless otherwise ordered by a
Court of Law. Any conflicts or discrepancies in joint ownership, beneficiary designation,
or other associations, must be addressed by your Estate or the outcome as ordered by
a Probate Court.
- Changes  in  Account  Ownership  due  to  a  General  or  Durable  Power  of  Attorney  that
you have legally executed naming an individual or attorney to act on your behalf must
include:  the  completion  of  the  Credit  Union's  Power  of  Attorney  (POA)  Affidavit,  an
original copy of the Power of Attorney legal documents dated and drawn within the past
two  (2)  years,  and  must  specifically  state  the  rights  to  Individual  Retirement  Accounts
(IRA)  and/or  Safe  Deposit  Boxes  where  applicable.  Failure  to  complete  the  Credit
Union's  Power  of  Attorney  (POA)  Affidavit  may  result  in  the  Credit  Union's  refusal  to
honor  and  accept  your  Power  of  Attorney  documents.  Be  advised  that  all  authority
provided to your Power of Attorney will cease upon your death, and any future actions
must be governed by your Estate.
- Additional  information  may  be  necessary,  and  further  conditions  may  apply,  in  the
establishment of the following account types: Trust, Estate, Custodial, Conservatorship,
Fiduciary Beneficiary, Guardianship, Power of Attorney, Representative Payee. 
- We will accept these changes with the documents as stated above: in person at any of
our offices or by mail to IBM Southeast EFCU, Attn: Member Service, P. O. Box 5090,
Boca Raton, FL, 33431-0890.
- *You  may  process  your  own  Address  Changes  by  using  your  Member  Number  and
Personal  Identification  Number  (PIN)  to  access  the  Account  Maintenance  section  of
Online Banking. Please be sure to keep your account records up to date by providing us
with your current residential and mailing address, home and office telephone numbers,
and e-mail address. Inaccurate addresses may result in a USPS “Return To Sender”, in
which case you would no longer receive your account statements, notices, credit and/or
debit cards, etc. Be advised, mail returned from the USPS may result in a Returned Mail
Fee. Failure to provide us with these changes may result in a Dormant Account Status,
making  you  liable  for  Dormant  Account  Fees  and  other  account  penalties  that  may
result in the termination of your Membership. Please refer to a current fee schedule for
the applicable fee amounts.

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INTERNATIONAL ACH TRANSACTIONS - Financial institutions are required by law to
scrutinize or verify any international ACH transaction (IAT) that they receive against the
Specially  Designated  Nationals  (SDN)  list  of  the  Office  of  Foreign  Assets  Control
(OFAC).  This  action  may,  from  time  to  time,  cause  us  to  temporarily  suspend
processing  of  an  IAT  and  potentially  affect  the  settlement  and/or  availability  of  such
payments.
OVERDRAFT  PROTECTION - You  may  elect  to  have  Overdraft  Protection  for  your
Checking,  Grand  Checking  or  Money  Market  account  to  pay  ACH,  Online  Bill  Paying,
check,  Visa  Check  Card  and  other  items  that  may  be  returned  if  there  are  insufficient
funds available in your account. The sources eligible for overdraft are Savings, Line of
Credit,  Credit  Card  and  Home  Equity  Line  of  Credit.  Checking  and  Money  Market
accounts are generally prohibited as overdraft sources. Use of the Overdraft Protection
service may result in an Overdraft Transfer Fee. Please refer to a current fee schedule
for  the  applicable  fee  amount.  Additional  fees,  such  as  finance  charges,  may  apply
when using your Line of Credit, Credit Card or Home Equity Line of Credit loan as your
overdraft  source.  For  details,  please  refer  to  a  current  loan  disclosure.  Contact  the
Credit Union for more information, and to register for Overdraft Protection.
OVERDRAFT  PRIVILEGE  -  The  Overdraft  Privilege  (ODP)  program  is  an  additional
service only offered to certain qualified Members. 
Please refer to the separate Discretionary Overdraft Privilege Policy, for the fees, terms
and conditions that may apply.
SAFE DEPOSIT BOX - Certain Credit Union Branch locations have Safe Deposit Boxes
available for rent, which are subject to the terms and conditions under a separate Safe
Deposit Box Rental Agreement. Please refer to a current agreement and fee schedule
for  the  applicable  fees,  terms,  penalties  and  conditions.  Be  advised:  IBM  Southeast
EFCU  Safe  Deposit  Boxes  and  their  contents  are  not  insured  by  NCUA,  or  under  the
Credit Union’s property insurance. You will need to purchase your own insurance policy,
if the contents in your Credit Union Safe Deposit Box are not covered under your own
homeowner’s insurance policy.

—————————————
NOTICE OF NEGATIVE INFORMATION
Federal law requires us to provide the following notice to Members before any "negative
information"  may  be  furnished  to  a  nationwide  consumer  reporting  agency.  "Negative
information"  includes  information  concerning  delinquencies,  overdrafts  or  any  form  of
default. This notice does not mean that we will be reporting such information about you,
only that we may report such information about Members that have not done what they
are required to do under our agreement.
After  providing  this  notice,  additional  negative  information  may  be  submitted  without
providing another notice. 
We  may  provide  negative  information  to  credit  bureaus  or  other  reporting  agencies
about you and any joint signers regarding an insolvency, negative balance, NSF history,
or other defaults or negative activities on your account(s) to be included in your credit
report and financial records, in accordance with Regulation V and the Fair and Accurate
Credit Transactions Act (FACTA).

—————————————
ELECTRONIC FUND TRANSFERS
YOUR RIGHTS AND RESPONSIBILITIES

Indicated below are types of Electronic Fund Transfers we are capable of handling,
some  of  which  may  not  apply  to  your  account.  Please  read  this  disclosure  carefully
because  it  tells  you  your  rights  and  obligations  for  the  transactions  listed.  You  should
keep this notice for future reference.
Electronic  Fund  Transfers  Initiated  By  Third  Parties. You  may  authorize  a  third
party  to  initiate  electronic  fund  transfers  between  your  account  and  the  third  party’s
account. These transfers to make or receive payment may be one-time occurrences
or  may  recur  as  directed  by  you.  These  transfers  may  use  the  Automated  Clearing
House  (ACH)  or  other  payments  network.  Your  authorization  to  the  third  party  to
make  these  transfers  can  occur  in  a  number  of  ways.  For  example,  your
authorization  to  convert  a  check  or  draft  to  an  electronic  fund  transfer  or  to
electronically  pay  a  returned  check  or  draft  charge  can  occur  when  a  merchant
provides  you  with  notice  and  you  go  forward  with  the  transaction  (typically,  at  the
point of purchase, a merchant will post a sign and print the notice on a receipt). In all
cases, these third party transfers will require you to provide the third party with your
account number and credit union information. This information can be found on your
check  or  draft  as  well  as  on  a  deposit  or  withdrawal  slip.  Thus,  you  should  only
provide  your  credit  union  and  account  information  (whether  over  the  phone,  the
Internet,  or  via  some  other  method)  to  trusted  third  parties  whom  you  have
authorized  to  initiate  these  electronic  fund  transfers.  Examples  of  these  transfers
include, but are not limited to:

• Preauthorized credits. You may make arrangements for certain direct deposits

to be accepted into your checking or savings account(s).

• Preauthorized payments. You may make arrangements to pay certain recurring

bills from your checking or savings account(s).

• Electronic check or draft conversion. You may authorize a merchant or other
payee to make a one-time electronic payment from your checking or share draft
account using information from your check or draft to pay for purchases or pay
bills.

• Electronic returned check or draft charge. You may authorize a merchant or
other payee to initiate an electronic funds transfer to collect a charge in the event
a check or draft is returned for insufficient funds. 

Telephone Banking Transfers - types of transfers - You may access your account by
telephone  24  hours  a  day  at  (561)  266-2100,  (800)  888-3900  or  (770)  429-6520  in
Atlanta,  using  your  personal  identification  number,  a  touch  tone  phone,  and  your
account numbers, to:

transfer funds from checking to savings
transfer funds from savings to checking
transfer funds from savings to savings
transfer funds advances from line of credit or credit card loans to checking
transfer funds advances from line of credit or credit card loans to savings

•
•
•
•
•
• make payments from checking to loan accounts with us
• make payments from savings to loan accounts with us
• get information about:

-
-
-
-
-
-

the account balance of checking accounts
the last ten deposits to checking accounts
the last ten withdrawals from checking accounts
the account balance of savings accounts
the last ten deposits to savings accounts
the last ten withdrawals from savings accounts

ATM  Transfers  -  types  of  transfers  and  dollar  limitations  - You  may  access  your
account(s) by ATM using your Visa Check Card and personal identification number, to:

• make deposits to checking account(s)
• make deposits to savings account(s)
• get cash withdrawals from checking account(s)

-

-

-

-

you may not exceed the amount available in your checking account(s); ATM
transactions are not eligible for overdrafts
you  may  withdraw  no  more  than  the  daily  withdrawal  limit  of  up  to  $500.00
aggregate per business day
you may incur a Non-Credit Union ATM Transaction Fee, if the ATM owner is
not part of our surcharge free network. Refer to a current fee schedule for the
applicable fee amount.
you  may  incur  a  Visa  International  Service  Assessment  (SA)  Fee,  for
withdrawals  made  in  foreign  countries  and  foreign  currencies  that  will  be
posted to your account in U.S. Dollars. Refer to a current fee schedule for the
applicable fee amount.

• get cash withdrawals from savings account(s)

-

-

-

-

you  may  not  exceed  the  amount  available  in  your  savings  account(s);  ATM
transactions are not eligible for overdrafts 
you  may  withdraw  no  more  than  the  daily  withdrawal  limit  of  up  to  $500.00
aggregate per business day
you may incur a Non-Credit Union ATM Transaction Fee, if the ATM owner is
not part of our surcharge free network. Refer to a current fee schedule for the
applicable fee amount.
you  may  incur  a  Visa  International  Service  Assessment  (SA)  Fee,  for
withdrawals  made  in  foreign  countries  and  foreign  currencies  that  will  be
posted to your account in U.S. Dollars. Refer to a current fee schedule for the
applicable fee amount.

• purchase  traveler’s  checks,  gift  checks,  gift  cards,  money  orders,  and  other

negotiable instruments with funds from checking account(s)
-

you may purchase no more than the daily withdrawal limit of up to $1,000.00
aggregate per business day

• purchase  traveler’s  checks,  gift  checks,  gift  cards,  money  orders,  and  other

negotiable instruments with funds from savings account(s)
-

you may purchase no more than the daily withdrawal limit of up to $1,000.00
aggregate per business day

•
•
•

•

transfer funds from savings to checking account(s) 
transfer funds from checking to savings account(s) 
transfer  funds  advances  from  line  of  credit  or  credit  card  loans  to  checking
account(s) 
transfer  funds  advances  from  line  of  credit  or  credit  card  loans  to  savings
account(s) 

• make payments from savings or checking account(s) to a loan account with us
• get information about:

-

the account balance of your checking and savings accounts 

Some of these services may not be available at all terminals.
Types of PIN Based Point of Sale (POS) Visa Check Card Transactions - You may
enter  your  Personal  Identification  Number  (PIN)  to  access  your  savings  or  checking
account(s)  to  purchase  goods  (in  person,  online,  or  by  phone),  pay  for  services  (in
person, online, or by phone), get cash back from a merchant, if the merchant permits, or
from  a  participating  financial  institution,  and  do  anything  that  a  participating  merchant
will  accept.  We  encourage  you  to  make  careful  records  of  your  Visa  Check  Card  PIN
Based Point of Sale (POS) transactions and practice good account management. This
will  help  you  to  avoid  returned  checks  or  drafts  due  to  insufficient  funds  (NSF)  and
incurring  the  resulting  fees.  Abuse  of  these  privileges  may  result  in  the  closure  or

restriction  of  your  Visa  Check  Card  without  notice,  and  the  assessment  of  any  and  all
penalties and/or fees. Refer to a current fee schedule for the applicable fee amounts.
PIN Based Point of Sale (POS) Visa Check Card Transactions - dollar limitations -
Using your Visa Check Card: 

• you  may  not  exceed  the  aggregate  daily  limit  of  up  to  $5,000.00  in  PIN  Based

•

Point of Sale (POS) transactions per business day
if  the  authorization  for  your  transaction  exceeds  the  amount  available  in  your
savings  or  checking  account(s),  an  overdraft  transfer  may  occur  if  funds  are
available  from  your  overdraft  source.  Refer  to  a  current  fee  schedule  for  the
applicable fee amounts.

Types of Signature Based Visa Check Card Transactions - You may sign and access
your savings or checking account(s) to purchase goods, pay for services, get cash from a
merchant,  if  the  merchant  permits,  or  from  a  participating  financial  institution  as  a  Visa
Cash  Advance  (fees  may  apply),  and  do  anything  in  person  with  your  signature  that  a
participating  merchant  will  accept.  We  encourage  you  to  make  careful  records  of  your
Visa Check Card transactions and practice good account management. 
This will help you to avoid returned checks or drafts due to insufficient funds (NSF) and
incurring  the  resulting  fees.  Abuse  of  these  privileges  may  result  in  the  closure  or
restriction  of  your  Visa  Check  Card  without  notice,  and  the  assessment  of  any  and  all
penalties and/or fees. Refer to a current fee schedule for the applicable fee amounts.
Signature  Based  Visa  Check  Card  Transactions  -  dollar  limitations  -  Using  your
Visa Check Card: 

• you  may  not  exceed  the  aggregate  daily  limit  of  up  to  $5,000.00  in  Signature

•

•

Based transactions per business day
if  the  authorization  for  your  transaction  exceeds  the  amount  available  in  your
savings  or  checking  account(s),  an  overdraft  transfer  may  occur  if  funds  are
available  from  your  overdraft  source.  Refer  to  a  current  fee  schedule  for  the
applicable fee amounts.
if you make a Signature Based transaction, we may withhold the availability of a
corresponding amount of funds that are already in your account for a maximum
of three (3) business days from the time of the authorization approval, or until the
subsequent transaction posts to your account, whichever comes first.

Currency  Conversion  and  International  Transactions. Purchases  and  withdrawals
made  with  your  Visa  Check  Card  in  foreign  countries  and  foreign  currencies  will  be
posted  to  your  account  in  U.S.  Dollars.  The  conversion  exchange  rate  between  the
transaction  currency  and  the  billing  currency  used  for  processing  international
transactions  to  U.S.  Dollars  will  be  from  a  range  of  rates  which  may  vary  selected  by
VISA USA from the wholesale currency market rate or the government-mandated rate in
effect for the applicable Central Processing Date (CPD), in each instance, plus or minus
any adjustment determined by the Credit Union as a VISA Issuer. A VISA International
Service Assessment (ISA) Fee will be billed to you separately as the Foreign Currency
Conversion  Fee  on  all  cross-border  transactions.  This  supports  the  implementation  of
the  International  Service  Assessment  (ISA)  Fee  for  international  transactions.  Please
refer to a current fee schedule for the applicable fee amount.
Advisory Against Illegal Use. You agree not to use your card(s) for illegal gambling or
other  illegal  purpose.  Display  of  a  payment  card  logo  by,  for  example,  an  online
merchant  does  not  necessarily  mean  that  transactions  are  lawful  in  all  jurisdictions  in
which the cardholder may be located.
Online  Banking  &  Online  Bill  Paying  www.ibmsecu.org and  Mobile  Banking
(https://mobile.ibmsecu.org) Transfers - types of transfers - You may access your
account(s)  by  computer  using  your  account  numbers,  your  personal  identification
number (PIN), or password, and internet access, to:

transfer funds from checking to checking
transfer funds from checking to savings
transfer funds from savings to checking
transfer funds from savings to savings
transfer funds advances from line of credit or credit card loans to checking
transfer funds advances from line of credit or credit card loans to savings

•
•
•
•
•
•
• make payments from checking to loan accounts with us
• make payments from checking to third parties
• make payments from savings to loan accounts with us
• make payments from savings to third parties
• get information about:

-
-
-
-
-
-

the account balance of checking accounts
the last 60 days deposits to checking accounts
the last 60 days withdrawals from checking accounts
the account balance of savings accounts
the last 60 days deposits to savings accounts
the last 60 days withdrawals from savings accounts

For more information, please refer to the separate agreements for the Online Banking,
Online Bill Paying and Mobile Banking systems.
FEES

• We do not charge for direct deposits to any type of account.
• We do not charge for preauthorized payments from any type of account.
• Please refer to our separate fee schedule for additional information about fees.
Except as indicated elsewhere, we do not charge for these electronic fund transfers.
You must be 18 years of age or older to apply for the Visa Check Card service.

ATM  Operator/Network  Fees.  When  you  use  an  ATM  not  owned  by  us,  you  may  be
charged a fee by the ATM operator or any network used (and you may be charged a fee
for a balance inquiry even if you do not complete a fund transfer).
ATM  Surcharge/Convenience  Fees.  When  you  use  a  Card  not  issued  by  us  at  an
ATM  owned  and  operated  by  IBM  Southeast  EFCU  you  may  be  subject  to  a  network
usage fee.

DOCUMENTATION 

• Terminal transfers. You can get a receipt at the time you make a transfer to or
from your account using an automated teller machine. However, you may not get
a receipt if the amount of the transfer is $15 or less.

• Preauthorized  credits. If  you  have  arranged  to  have  direct  deposits  made  to
your  account  at  least  once  every  60  days  from  the  same  person  or  company,
the person or company making the deposit will tell you every time they send us
the  money,  or  you  can  contact  us  via  Telephone  Banking  at  (561)  266-2100,
(800)  888-3900,  or  (770)  429-6520  in  Atlanta,  via  Online  Banking  at
www.ibmsecu.org,  Mobile  Banking  at  https://mobile.ibmsecu.org,  via  e-mail  to
serviceplus@ibmsecu.org,  or  by  contacting  the  credit  union  directly  at  (561)
982-4700  or  (800)  873-5100  to  find  out  whether  or  not  the  deposit  has  been
made.

• Periodic statements.

You will get a monthly account statement from us for all of your accounts by
USPS mail, unless you have requested your statements electronically via Online
Banking and/or eMessenger.

PREAUTHORIZED PAYMENTS

• Right  to  Stop  Payment  and  procedure  for  doing  so. If  you  have  told  us  in
advance  to  make  regular  payments  out  of  your  account,  you  can  stop  any  of
these payments. Here is how:

Call or write us at the telephone number or address listed in this brochure in
time for us to receive your request 3 business days or more before the payment
is scheduled to be made. If you call, we may also require you to put your request
in writing and get it to us within 14 days after your call.

Please refer to our separate fee schedule for the amount we will charge you

for each Stop Payment Order you give.

• Notice of varying amounts. If these regular payments may vary in amount, the
person you are going to pay will tell you, 10 days before each payment, when it
will  be  made  and  how  much  it  will  be.  (You  may  choose  instead  to  get  this
notice only when the payment would differ by more than a certain amount from
the previous payment, or when the amount would fall outside certain limits that
you set.)

• Liability for failure to stop payment of preauthorized transfer. If you order
us to stop one of these payments 3 business days or more before the transfer
is  scheduled,  and  we  do  not  do  so,  we  will  be  liable  for  your  losses  or
damages.

FINANCIAL INSTITUTION'S LIABILITY

Liability for failure to make transfers. If we do not complete a transfer to or from
your account on time or in the correct amount according to our agreement with you, we
will be liable for your losses or damages. However, there are some exceptions. We will
not be liable, for instance:

(1)

(2)
(3)

(4)

(5)

If, through no fault of ours, you do not have enough money in your account to
make the transfer.
If you have an overdraft line and the transfer would go over the credit limit.
If  the  automated  teller  machine  where  you  are  making  the  transfer  does  not
have enough cash.
If  the  terminal  or  system  was  not  working  properly  and  you  knew  about  the
breakdown when you started the transfer.
If circumstances beyond our control (such as fire or flood) prevent the transfer,
despite reasonable precautions that we have taken.

(6) There may be other exceptions stated in our agreement with you.

We will disclose information to third parties about your account or the transfers you
make,  which  may  include  your  name,  address,  email  address,  and  other  public  and
Nonpublic Personal Information (NPI): 

CONFIDENTIALITY

(1) where it is necessary for completing transfers; or
(2)

in order to verify the existence and condition of your account for a third party,
such as a credit bureau or merchant; or
in order to comply with government agency or court orders; or
for  our  marketing  purposes,  and  for  joint  marketing  purposes  with  other
affiliated and nonaffiliated companies, to offer you products and services; or

(3)
(4)

(5) as explained in the separate Privacy Disclosure.

UNAUTHORIZED TRANSFERS

(a) Consumer liability. 
• Generally. Tell us AT ONCE if you believe your card and/or code has been lost or
stolen,  or  if  you  believe  that  an  electronic  fund  transfer  has  been  made  without  your
permission  using  information  from  your  check  or  draft.  Telephoning  is  the  best  way  of
keeping your possible losses down. You could lose all the money in your account (plus
your  maximum  overdraft  line  of  credit).  If  you  tell  us  within  2  business  days  after  you
learn  of  the  loss  or  theft  of  your  card  and/or  code,  you  can  lose  no  more  than  $50  if
someone used your card and/or code without your permission.

8

9

10

11

If you do NOT tell us within 2 business days after you learn of the loss or theft of
your card and/or code, and we can prove we could have stopped someone from using
your  card  and/or  code  without  your  permission  if  you  had  told  us,  you  could  lose  as
much as $500.

Also,  if  your  statement  shows  transfers  that  you  did  not  make,  including  those
made by card, code or other means, tell us at once. If you do not tell us within 60 days
after the statement was mailed to you, you may not get back any money you lost after
the  60  days  if  we  can  prove  that  we  could  have  stopped  someone  from  taking  the
money if you had told us in time.

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we

will extend the time periods.

• Additional  Limit  on  Liability  for  Visa  Check  Card. Unless  you  have  been  grossly
negligent  or  have  engaged  in  fraud,  you  will  not  be  liable  for  any  unauthorized
transactions using your lost or stolen Visa Check Card. This additional limit on liability
does  not  apply  to  Automated  Teller  Machine  (ATM)  transactions  or  to  Point  of  Sale
(POS)  transactions  using  your  Personal  Identification  Number  (PIN)  which  are  not
processed  by  VISA®.  In  such  instances,  you  may  be  liable  for  the  unauthorized
transactions  up  to  the  entire  amount  of  your  claim,  based  upon  the  outcome  of  our
investigation.

(b)  Contact  in  event  of  unauthorized  transfer.  If  you  believe  your  card  and/or
code has been lost or stolen, call or write us at the telephone number or address listed
in  this  brochure.  You  should  also  call  the  number  or  write  to  the  address  listed  in  this
brochure if you believe a transfer has been made using the information from your check
or draft without your permission.

ERROR RESOLUTION NOTICE

In Case of Errors or Questions About Your Electronic Transfers, Call or write us at
the telephone number or address listed in this brochure, as soon as you can, if you think
your  statement  or  receipt  is  wrong  or  if  you  need  more  information  about  a  transfer
listed on the statement or receipt. We must hear from you no later than 60 days after we
sent the FIRST statement on which the problem or error appeared.

(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and explain as clearly
as you can why you believe it is an error or why you need more information.

(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in
writing within 10 business days. Depending on the circumstances of your case, we may
also require a copy of a police report and a signed and notarized affidavit.

We will determine whether an error occurred within 10 business days (20 business
days if the transfer involved a new account) after we hear from you and will correct any
error promptly. If we need more time, however, we may take up to 45 days (90 days if
the  transfer  involved  a  new  account,  a  point-of-sale  transaction,  or  a  foreign-initiated
transfer) to investigate your complaint or question. If we decide to do this, we will credit
your account within 10 business days (20 business days if the transfer involved a new
account) for the amount you think is in error, so that you will have the use of the money
during  the  time  it  takes  us  to  complete  our  investigation.  If  we  ask  you  to  put  your
complaint  or  question  in  writing  and  we  do  not  receive  it  within  10  business  days,  we
may not credit your account. Your account is considered a new account for the first 30
days  after  the  first  deposit  is  made,  unless  each  of  you  already  has  an  established
account with us before this account is opened.

We  will  tell  you  the  results  within  three  business  days  after  completing  our
investigation. If we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.

IBM SOUTHEAST EMPLOYEES’ FEDERAL CREDIT UNION
P.O. BOX 5090
BOCA RATON, FLORIDA 33431-0890
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (561) 982-4700 or (800) 873-5100

www.ibmsecu.org

MORE DETAILED INFORMATION IS AVAILABLE ON REQUEST

—————————————
YOUR ABILITY TO WITHDRAW FUNDS

This policy statement applies to all accounts.
Our policy is to make funds from your cash and check deposits available to you on
the  first  business  day  after  the  day  we  receive  your  deposit.  Electronic  direct  deposits
will be available on the day we receive the deposit. Once the funds are available, you
can withdraw them in cash and we will use the funds to pay checks or drafts that you
have written, and/or ACH, Online Bill Paying and signature and/or PIN based debit card
transactions.

Please  remember  that  even  after  we  have  made  funds  available  to  you,  and  you
have  withdrawn  the  funds,  you  are  still  responsible  for  checks  you  deposit  that  are
returned to us unpaid and for any other problems involving your deposit. 

For determining the availability of your teller and automated teller machines (ATM)
deposits,  every  day  is  a  business  day,  except  Saturdays,  Sundays,  and  federal
holidays. If you make a deposit before closing on a business day that we are open, we
will consider that day to be the day of your deposit. However, if you make a deposit after
closing or on a day we are not open, we will consider that the deposit was made on the
next business day we are open.

If  we  cash  a  check  for  you  that  is  drawn  on  another  bank,  we  may  withhold  the
availability of a corresponding amount of funds that are already in your account. Those
funds  will  be  available  at  the  time  funds  from  the  check  we  cashed  would  have  been
available if you had deposited it. 

If we accept for deposit a check that is drawn on another bank, we may make funds
from  the  deposit  available  for  withdrawal  immediately  but  delay  your  availability  to
withdraw a corresponding amount of funds that you have on deposit in another account
with us. The funds in the other account would then not be available for withdrawal until
the  time  periods  that  are  described  elsewhere  in  this  disclosure  for  the  type  of  check
that you deposited.

If  we  process  an  Automated  Clearing  House  (ACH)  transaction,  or  a  Signature
Based  and/or  a  Personal  Identification  Number  (PIN)  Based  Point  of  Sale  (POS)  Visa
Check  Card  transaction  for  you,  we  may  withhold  the  availability  of  a  corresponding
amount of funds that are already in your account for a maximum of three (3) business
days  from  the  time  of  the  authorization  approval,  or  until  the  subsequent  ACH  or
Signature Based and/or a PIN Based Point of Sale (POS) Visa Check Card transaction
posts to your account, whichever comes first.

LONGER DELAYS MAY APPLY

Case-by-case  delays. In  some  cases,  we  will  not  make  all  of  the  funds  that  you
deposit by check available to you on the first business day after the day of your deposit.
Depending on the type of check that you deposit, funds may not be available until the
second  business  day  after  the  day  of  your  deposit.  The  first  $200  of  your  deposits,
however, will be available on the first business day.

If we are not going to make all of the funds from your deposit available on the first
business day, we will notify you at the time you make your deposit. We will also tell you
when  the  funds  will  be  available.  If  your  deposit  is  not  made  directly  to  one  of  our
employees, or if we decide to take this action after you have left the premises, we will
mail you the notice by the day after we receive your deposit.

If  you  will  need  the  funds  from  a  deposit  right  away,  you  should  ask  us  when  the

funds will be available.

Safeguard exceptions. In addition, funds you deposit by check may be delayed for

a longer period under the following circumstances:

We believe a check you deposit will not be paid. 
You deposit checks totaling more than $5,000 on any one day.
You redeposit a check that has been returned unpaid.
You have overdrawn your account repeatedly in the last six months.
There  is  an  emergency,  such  as  failure  of  computer  or  communications
equipment.
We  will  notify  you  if  we  delay  your  ability  to  withdraw  funds  for  any  of  these
reasons,  and  we  will  tell  you  when  the  funds  will  be  available.  They  will  generally  be
available no later than the seventh business day after the day of your deposit.

If  you  are  a  new  Member,  the  following  special  rules  will  apply  during  the  first  30

SPECIAL RULES FOR NEW ACCOUNTS

days your account is open.

Funds  from  electronic  direct  deposits  to  your  account  will  be  available  on  the  day
we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000
of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and
local government checks will be available on the first business day after the day of your
deposit  if  the  deposit  meets  certain  conditions.  For  example,  the  checks  must  be
payable  to  you  (and  you  may  have  to  use  a  special  deposit  slip).  The  excess  over
$5,000 will be available on the ninth business day after the day of your deposit. If your
deposit of these checks (other than a U.S. Treasury check) is not made in person to one
of  our  employees,  the  first  $5,000  will  not  be  available  until  the  second  business  day
after the day of your deposit.

Funds from all other check deposits will be available on the seventh business day

after the day of your deposit.

—————————————
SUBSTITUTE CHECKS AND YOUR RIGHTS

As our Member we think it’s important for you to know about substitute checks. As
a result, we want to advise you that you may begin to see differences when you view
your  account  information  online  or  request  a  copy  of  your  original  check  for  proof  of
payment.  The  following  Substitute  Check  Disclosure  provides  information  about
substitute checks and your rights. So you will recognize a substitute check should you
ever receive one, we have included a copy of the front side of a substitute check along
with an explanation of the substitute check’s components.
What is a substitute check?

To  make  check  processing  faster,  federal  law  permits  banks  to  replace  original
checks with “substitute checks.” These checks are similar in size to original checks with
a slightly  reduced  image  of  the  front  and  back  of  the  original  check.  The  front  of  a
substitute  check  states:  “This  is  a  legal  copy  of  your  check.  You  can  use  it  the  same
way  you  would  use  the  original  check.”  You  may  use  a  substitute  check  as  proof  of
payment just like the original check.

Some  or  all  of  the  checks  that  you  receive  back  from  us  may  be  substitute
checks.  This  notice  describes  rights  you  have  when  you  receive  substitute  checks
from us. The rights in this notice do not apply to original checks or to electronic debits
to  your  account.  However,  you  have  rights  under  other  law  with  respect  to  those
transactions.

What are my rights regarding substitute checks?

In  certain  cases,  federal  law  provides  a  special  procedure  that  allows  you  to
request a refund for losses you suffer if a substitute check is posted to your account (for
example, if you think that we withdrew the wrong amount from your account or that we
withdrew  money  from  your  account  more  than  once  for  the  same  check).  The  losses
you  may  attempt  to  recover  under  this  procedure  may  include  the  amount  that  was
withdrawn from your account and fees that were charged as a result of the withdrawal
(for example, bounced check fees).

The  amount  of  your  refund  under  this  procedure  is  limited  to  the  amount  of  your
loss  or  the  amount  of  the  substitute  check,  whichever  is  less.  You  also  are  entitled  to
interest on the amount of your refund if your account is an interest-bearing account. If
your  loss  exceeds  the  amount  of  the  substitute  check,  you  may  be  able  to  recover
additional amounts under other law.

If  you  use  this  procedure,  you  may  receive  up  to  $2,500  of  your  refund  (plus
interest  if  your  account  earns  interest)  within  10  business  days  after  we  received  your
claim and the remainder of your refund (plus interest if your account earns interest) not
later than 45 calendar days after we received your claim.

We  may  reverse  the  refund  (including  any  interest  on  the  refund)  if  we  later  are

able to demonstrate that the substitute check was correctly posted to your account.
How do I make a claim for a refund?

If you believe that you have suffered a loss relating to a substitute check that you

received and that was posted to your account, please contact us at:

IBM Southeast Employees’ Federal Credit Union
Attn: Electronic Processing
PO Box 5090
Boca Raton, FL  33431-0890
(800) 873-5100 or (561) 982-4700
serviceplus@ibmsecu.org

You must contact us within 40 calendar days of the date that we mailed (or otherwise
delivered  by  a  means  to  which  you  agreed)  the  substitute  check  in  question  or  the
account  statement  showing  that  the  substitute  check  was  posted  to  your  account,
whichever is later. We will extend this time period if you were not able to make a timely
claim because of extraordinary circumstances.

SUBSTITUTE CHECK IMAGE
Below is an image of a sample substitute check. The numbers 
listed below the image correspond with the numbers on or near
the substitute check image and the corresponding text explains 
the various components of a substitute check.

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Your claim must include —
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A  description  of  why  you  have  suffered  a  loss  (for  example,  you  think  the
amount withdrawn was incorrect);
An estimate of the amount of your loss;
An  explanation  of  why  the  substitute  check  you  received  is  insufficient  to
confirm that you suffered a loss; and
A  copy  of  the  substitute  check  or  the  following  information  to  help  us  identify
the substitute check: the check number, the amount of the check, the date of
the  check,  the  name  of  the  person  to  whom  you  wrote  the  check,  and  the
checking account number.

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These numbers correspond with the numbers on the Substitute Check Image:
1

An  image  of  the  original  check  appears  in  the  upper  right-hand  corner  of  the
substitute check.
A substitute check is the same size as a standard business check.
The  information  in  asterisks  relates  to  the  “reconverting  bank”—the  financial
institution that created the substitute check.
The  information  in  brackets  (appears  sideways  facing  check  image)  relates  to  the
“truncating  bank”—the  financial  institution  that  took  the  original  check  out  of  the
check processing system.
The Legal Legend states: This is a LEGAL COPY of your check. You can use it the
same way you would use the original check.
The MICR lines at the bottom of the image of the original and at the bottom of the
substitute check are the same except for the “4” at the beginning of the MICR line
on  the  substitute  check,  which  indicates  that  it  is  a  substitute  check  being  moved
forward  for  collection  purposes.  It  is  also  possible  for  the  MICR  line  on  the
substitute  check  to  begin  with  a  “5”  if  the  item  is  being  returned.  The  rest  of  the
MICR line is the same as the original check to ensure that it is processed as though
it were the original.

—————————————
TRUTH-IN-SAVINGS DISCLOSURE
MEMBERSHIP ACCOUNT

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
The  minimum  required  to  open  this  account  is  the  purchase  of  a  share  in  the  credit
union.  Please  see  the  bylaw  requirements  in  the  Common  Features  section  for
additional information.
You  must  maintain  a  total  minimum  average  monthly  balance  of  $300.00  in  your
Membership and other Share accounts to avoid a Share Account Monthly Service Fee,
please  refer  to  a  current  fee  schedule  for  the  applicable  fee  amount.  If,  during  any
month,  you  do  not  meet  the  minimum  balance  requirement,  your  account  may  be
subject to a Share Account Monthly Service Fee for that month.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
No transaction limitations apply to this account unless otherwise stated in the Common
Features section.
Par value of a share:
The par value of a share in this account is $5.00.

SAVINGS ACCOUNT
(Share Account)

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
No minimum balance requirements apply to this account.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
No transaction limitations apply to this account unless otherwise stated in the Common
Features section.

SAVINGS PLUS ACCOUNT
(Share Account) 

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
No  minimum  balance  is  required  to  open  this  account.  However,  you  must  maintain  a
minimum  daily  deposit  balance  from  $0.01  to  $500.00  in  this  account  in  order  to  earn
the higher dividend rate and annual percentage yield. Additionally, any balance over the
initial  $500.00  will  earn  the  standard  savings  account  dividend  rate  and  annual
percentage  yield.  Please  refer  to  a  share  account  rate  sheet  for  the  current  dividend
rate and annual percentage yield.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
No transaction limitations apply to this account unless otherwise stated in the Common
Features section.
Account  limitations: Limit  one  (1)  account  per  Member.  By  acceptance  of  this
account,  you  agree  to  receive  electronic  rather  than  paper  statements,  and  agree  to
provide  a  valid  e-mail  address  for  eStatement  delivery  through  the  Online  Banking
system.  Failure  to  abide  by  this  account  limitation  may  result  in  a  reduction  of  the
dividend rate and annual percentage yield, and other actions as deemed necessary by
the credit union, including but not limited to the closure of this account.

INDIVIDUAL RETIREMENT ACCOUNT (IRA) SHARE ACCOUNT

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
The minimum balance required to open this account is $100.00.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
You may not make any withdrawals or transfers to another credit union account of yours
or to a third party by means of a preauthorized or automatic transfer, telephonic order or
instruction, or similar order to a third party.

MORTGAGE CLEARING ACCOUNT

Rate Information: Dividends are not paid on this account.
Minimum balance requirements:
No minimum balance required.
Transaction limitations:
This  account  acts  strictly  as  a  processing  link  between  the  Credit  Union  and  its  First
Mortgage  system.  Payments  made  to  the  Mortgage  Clearing  Account  will  transfer
overnight and will have a zero balance the day after making a payment, which means
that the payment has been applied to your First Mortgage loan.

CHECKING ACCOUNT
(Share Draft)

Rate Information: Dividends are not paid on this account.
Minimum balance requirements:
The minimum balance to open this account is $25.00.
Transaction limitations:
You  may  be  subject  to  a  Monthly  Service  Fee,  for  each  month  that  you  maintain  an
open  Checking  account.  Please  refer  to  a  current  fee  schedule  for  the  applicable  fee
amount.  You  further  agree  to  receive  a  debit  card  and  Personal  Identification  Number
(PIN),  for  noncheck  transaction  processing.  Additional  transactions  may  be  made
through the Automated Clearing House (ACH) network.
Additional  transaction  limitations  may  apply  to  this  account  as  stated  in  the  Common
Features section.

CHECKING PLUS ACCOUNT
(Share Draft) 

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
No  minimum  balance  is  required  to  open  this  account.  However,  you  must  maintain  a
minimum  daily  deposit  balance  from  $0.01  to  $500.00  in  this  account  in  order  to  earn
the higher dividend rate and annual percentage yield. Additionally, any balance over the
initial $500.00 will earn a lower dividend rate and annual percentage yield. Please refer
to a share account rate sheet for the current dividend rate and annual percentage yield.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
During  any  month,  you  may  not  make  more  than  three  (3)  check  withdrawals.  If  you
exceed  the  transaction  limitation  in  any  month,  your  account  may  be  subject  to  a  Per
Check Fee. You may also be subject to a Monthly Service Fee, for each month that you
maintain an open Checking Plus account. Please refer to a current fee schedule for the
applicable fee amounts. Additional limitations may also apply to this account, as stated
in the Common Features section.
Account  limitations: Limit  one  (1)  account  per  Member.  By  acceptance  of  this
account,  you  agree  to  receive  electronic  rather  than  paper  statements,  and  agree  to
provide  a  valid  e-mail  address  for  eStatement  delivery  through  the  Online  Banking
system.  You  further  agree  to  receive  a  debit  card  and  Personal  Identification  Number
(PIN),  for  noncheck  transaction  processing.  Additional  transactions  may  be  made
through  the  Automated  Clearing  House  (ACH)  network.  Failure  to  abide  by  these
account limitations, may result in a reduction of the dividend rate and annual percentage
yield,  and  other  actions  as  deemed  necessary  by  the  credit  union,  including  but  not
limited to the closure of this account.

GRAND CHECKING ACCOUNT
(Grand Share Draft)

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
The minimum balance required to open this account is $1,000.00. You must maintain a
minimum  daily  balance  of  $1,000.00  in  your  account  to  avoid  a  Monthly  Minimum
Balance  Violation  Fee.  If,  during  any  month,  your  account  balance  falls  below  the
required  minimum  daily  balance,  your  account  may  be  subject  to  a  Monthly  Minimum
Balance  Violation  Fee  for  that  month.  Please  refer  to  a  current  fee  schedule  for  the
applicable  fee  amount.  Your  repeated  failure  to  maintain  the  required  minimum  daily
balance  in  your  account  may  result  in  the  closure  of  your  Grand  Checking  account,
which would then be replaced with a standard checking account.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
You  may  be  subject  to  a  Monthly  Service  Fee,  for  each  month  that  you  maintain  an
open Grand Checking account. Please refer to a current fee schedule for the applicable
fee amount.
Additional  transaction  limitations  may  apply  to  this  account  as  stated  in  the  Common
Features section.

MONEY MARKET ACCOUNT

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every month. Dividends
will be credited to your account every month.

Dividend  period  - For  this  account  type,  the  dividend  period  is  monthly,  for  example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is January 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is January 31.
Minimum balance requirements:
The  minimum  balance  required  to  open  this  account  is  $500.00.  You  must  maintain  a
minimum daily balance of $500.00 in your account to avoid a Monthly Minimum Balance
Violation  Fee.  If,  during  any  month,  your  account  balance  falls  below  the  required
minimum  daily  balance,  your  account  may  be  subject  to  a  Monthly  Minimum  Balance
Violation  Fee  for  that  month.  Please  refer  to  a  current  fee  schedule  for  the  applicable
fee  amount.  Your  repeated  failure  to  maintain  the  required  minimum  daily  balance  in
your account may result in the closure of your Money Market account, which would then
be replaced with a standard checking account.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
During any statement cycle, you may not make more than six withdrawals or transfers
to another credit union account of yours or to a third party by means of a preauthorized,
automatic, or computer transfer, telephonic order or instruction, or by check, draft, debit
card (if applicable), or similar order to a third party. If you exceed the transfer limitations
set forth above, you may be subject to an Excess Transaction Fee per each violation,
and  your  account  may  be  subject  to  closure  by  the  credit  union.  Please  refer  to  a
current  fee  schedule  for  the  applicable  fee  amount.  Additional  transaction  limitations
may apply to this account, as stated in the Common Features section.
MONEY MARKET MAXIMUM (MAX) ACCOUNT

Rate Information:
The dividend rate and annual percentage yield may change at any time, as determined
by the credit union board of directors.
Compounding and crediting - Dividends will be compounded every month. Dividends
will be credited to your account every month.
Dividend  period  - For  this  account  type,  the  dividend  period  is  monthly,  for  example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is January 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is January 31.
Minimum balance requirements:
The minimum balance required to open this account is $10,000.00. You must maintain a
minimum daily balance of $500.00 in your account to avoid a Monthly Minimum Balance
Violation  Fee.  If,  during  any  month,  your  account  balance  falls  below  the  required
minimum  daily  balance,  your  account  may  be  subject  to  a  Monthly  Minimum  Balance
Violation  Fee  for  that  month.  Please  refer  to  a  current  fee  schedule  for  the  applicable
fee  amount.  Your  repeated  failure  to  maintain  the  required  minimum  daily  balance  in
your account may result in the closure of your Money Market Max account, which would
then be replaced with a standard checking account.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
business day you place noncash items (for example, checks) to your account.
Transaction limitations:
During any statement cycle, you may not make more than six withdrawals or transfers
to another credit union account of yours or to a third party by means of a preauthorized,
automatic, or computer transfer, telephonic order or instruction, or by check, draft, debit
card (if applicable), or similar order to a third party. If you exceed the transfer limitations
set forth above, you may be subject to an Excess Transaction Fee per each violation,
and  your  account  may  be  subject  to  closure  by  the  credit  union.  Please  refer  to  a
current  fee  schedule  for  the  applicable  fee  amounts.  Additional  transaction  limitations
may also apply to this account, as stated in the Common Features section.

HEALTH SAVINGS ACCOUNT (HSA) MONEY MARKET
Please  refer  to  the  separate  Health  Savings  Account  (HSA)  Brochure,  Disclosure  and
Debit  Card  Application,  or  contact  a  Member  Service  Advisor,  for  the  fees,  terms,
penalties and conditions that may apply to HSA Money Market accounts.

CERTAIN SAVER ACCOUNT 

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
The minimum balance required to open this account is $200.00.

16

17

18

19

Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
Withdrawal transactions are limited to the transfer of funds to initiate a share certificate,
transfer to a Money Market, or to a Money Market Max account within the credit union
or to close the account. A Certain Saver Withdrawal or Transfer Fee will be charged for
all  other  withdrawals  or  transfers.  Please  refer  to  a  current  fee  schedule  for  the
applicable fee amount. Additional transaction limitations may also apply to this account,
as stated in the Common Features section.

SHARE CERTIFICATE
Rate  Information  - See  accompanying  rate  disclosure.  You  will  be  paid  this  rate  until
first maturity.
Compounding  frequency  - Unless  otherwise  paid,  dividends  will  be  compounded
every day.
Crediting frequency - You may choose to have dividends credited monthly, quarterly,
semi-annually, annually or at maturity. Alternatively, you may choose to have dividends
paid  to  you  or  to  another  account  monthly,  quarterly,  semiannually,  or  annually  rather
than  credited  to  this  account.  If  your  certificate  term  is  more  than  one  (1)  year  until
maturity, your dividends must be paid at least annually.
Dividend  period  - For  this  account,  the  dividend  period  varies.  Your  dividend  period
may be monthly, quarterly, semiannually, or annually.
Minimum balance requirements:
The  minimum  balance  required  to  open  this  account  is  $1,000.00,  except  on  the
$25,000 Access Certificate(s). You must maintain the minimum balance in this account
daily to earn the disclosed annual percentage yield.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
After  the  account  is  opened,  you  may  not  make  additions  into  the  account  until  the
maturity date stated on the account.
Partial  withdrawals  of  principal,  $500.00  or  more,  plus  any  accrued  dividends  on  the
amount withdrawn, will be allowed from share certificates. A penalty may be imposed on
the  amount  of  the  withdrawal  only.  See  penalty  disclosure  for  specific  penalty  details
based on terms. The withdrawal amount cannot take the certificate below the minimum
amount required to establish the certificate at opening or renewal.
You can only withdraw dividends before maturity if you make arrangements with us for
periodic payments of dividends in lieu of crediting.
Time requirements - The maturity date on your account will depend on the term of the
account. See the accompanying rate disclosure for time requirements.
Early withdrawal penalties (a penalty may be imposed for withdrawals before maturity) - 

•

If your account has an original maturity of one year or less:

The  penalty  on  all  early  withdrawals  is  ninety  (90)  days’  dividends  or  any
dividends  earned  if  less  than  ninety  (90)  days’,  with  a  minimum  of  seven  (7)
days’ dividends.

•

If your account has an original maturity of more than one year:

The  penalty  on  all  early  withdrawals  is  one  hundred  and  eighty  (180)  days’
dividends  or  any  dividends  earned  if  less  than  one  hundred  and  eighty  (180)
days’, with a minimum of seven (7) days’ dividends.

In  certain  circumstances  such  as  the  death  or  incompetence  of  an  owner  of  this
account, the law permits, or in some cases requires, the waiver of the early withdrawal
penalty. Other exceptions may also apply, for example, if this is part of an IRA or other
tax-deferred savings plan.
□ Withdrawal  of  dividends  prior  to  maturity  - The  annual  percentage  yield  is
based  on  an  assumption  that  dividends  will  remain  in  the  account  until  maturity.  A
withdrawal will reduce earnings.
Automatically renewable account - This account will automatically renew at maturity.
You may prevent renewal if you withdraw the funds in the account at maturity (or within
the grace period mentioned below, if any) or we receive written notice from you within
the grace period mentioned below, if any. We can prevent renewal if we mail notice to
you  at  least  30  calendar  days  before  maturity.  If  either  you  or  we  prevent  renewal,
dividends will not accrue after final maturity.
Each renewal term will be the same as the original term, beginning on the maturity date.
The dividend rate will be the same we offer on new term share accounts on the maturity
date  which  have  the  same  term,  minimum  balance  (if  any)  and  other  features  as  the
original term share account. 
You will have a grace period of seven calendar days after maturity to withdraw the funds
without being charged an early withdrawal penalty.

"CHOICE" SHARE CERTIFICATE
Choice  Certificate  Option  Plan  and  Rate  Information  - See  accompanying  rate
disclosure. You will be paid this rate until first maturity.
The dividend rate and annual percentage yield may change. We will not change the rate
on  your  account  during  the  term  of  the  account.  However,  you  have  the  option  during
the first term of this account to exchange this dividend rate for a new dividend rate. The

available rate at the time of your rate adjustment option will be the prevailing one-year
share  certificate  fixed  rate.  This  exchange  will  be  at  no  cost  to  you.  If  you  make  an
exchange,  the  maturity  date  of  this  account  will  remain  the  same  as  originally
scheduled. You may exercise this exchange option once during the first term and once
during each renewal term.
Compounding  frequency  - Unless  otherwise  paid,  dividends  will  be  compounded
every day.
Crediting  frequency  - Dividends  will  be  credited  to  your  account  monthly,  quarterly,
semiannually, annually, or at maturity. Alternatively, you may choose to have dividends
paid  to  you  or  to  another  account  monthly,  quarterly,  semiannually,  or  annually  rather
than  credited  to  this  account.  If  your  certificate  term  is  more  than  one  (1)  year  until
maturity, your dividends must be paid at least annually.
Dividend  period  - For  this  account,  the  dividend  period  varies.  Your  dividend  period
may be monthly, quarterly, semiannually, or annually.
Minimum balance requirements:
The minimum balance required to open this account is $1,000.00.
You must maintain a minimum daily balance of $1,000.00 in your account each day to
obtain the disclosed annual percentage yield.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
After  the  account  is  opened,  you  may  make  additions  into  the  account,  in  minimum
increments  of  $1,000.00,  until  the  maturity  date  stated  on  the  account  (but  the  total
balance  of  this  account  may  not  exceed  $250,000.00).  No  additional  funds  may  be
added to this account after the rate change option has been exercised.
There are no limitations on the frequency or timing of additions, except that no additions
can be made in the last seven days before maturity.
You  may  make  withdrawals  of  principal  from  your  account  before  maturity  only  if  we
agree  at  the  time  you  request  the  withdrawal.  Principal  withdrawn  before  maturity  is
included in the amount subject to early withdrawal penalty.
You can only withdraw dividends before maturity if you make arrangements with us for
periodic payments of dividends in lieu of crediting.
Early  withdrawal  penalties (a  penalty  may  be  imposed  for  withdrawals  before
maturity) - 
•

If your account has an original maturity of one year or less:

The  penalty  we  may  impose  is  ninety  (90)  days’  dividends  on  the  amount
withdrawn  or  any  dividends  earned  if  less  than  ninety  (90)  days’,  with  a
minimum of seven (7) days’ dividends.

•

If your account has an original maturity of more than one year:

The penalty we may impose is one hundred and eighty (180) days’ dividends
or any dividends earned if less than one hundred and eighty (180) days’, with a
minimum of seven (7) days’ dividends.

In  certain  circumstances  such  as  the  death  or  incompetence  of  an  owner  of  this
account, the law permits, or in some cases requires, the waiver of the early withdrawal
penalty. Other exceptions may also apply, for example, if this is part of an IRA or other
tax-deferred savings plan.
For any account which earns a dividend rate that may vary from time to time during the
term, the dividend rate we will use to calculate this early withdrawal penalty will be the
dividend rate in effect at the time of the withdrawal.
Withdrawal of dividends prior to maturity - The annual percentage yield is based on
an assumption that dividends will remain in the account until maturity. A withdrawal will
reduce earnings.
Automatically renewable account - This account will automatically renew at maturity.
You may prevent renewal if you withdraw the funds in the account at maturity (or within
the grace period mentioned below, if any) or we receive written notice from you within
the grace period mentioned below, if any. We can prevent renewal if we mail notice to
you  at  least  30  calendar  days  before  maturity.  If  either  you  or  we  prevent  renewal,
dividends will not accrue after final maturity.
Variable  Rate  - This  certificate  will  automatically  renew  for  the  maximum  term  of  730
days (24 months) unless written instructions are received prior to the maturity date.
You will have a grace period of seven calendar days after maturity to withdraw the funds
without being charged an early withdrawal penalty.

INDIVIDUAL RETIREMENT ACCOUNT (IRA) SHARE CERTIFICATE
Rate  Information  (fixed  rate  account)  - See  accompanying  rate  disclosure.  You  will
be paid this rate until first maturity.
Rate  Information  (variable  rate  account)  - See  accompanying  rate  disclosure.  The
dividend  rate  and  annual  percentage  yield  may  change  every  week.  We  may  change
the dividend rate for your account as determined by the credit union board of directors.
Compounding  frequency  - Unless  otherwise  paid,  dividends  will  be  compounded
every day.
Crediting frequency - Dividends will be credited to your account at maturity.
Dividend period - For this account type, the dividend period is at maturity.
Minimum balance requirements:
The minimum balance required to open this account is $1,000.00.
You must maintain a minimum daily balance of $1,000.00 in your account each day to
obtain the disclosed annual percentage yield.

Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
For a fixed rate IRA Share Certificate, you may not make additions into the account until
the maturity date stated on the account. 
For a variable rate IRA Share Certificate, you may make additions to the account. The
minimum amount you can deposit is $500.00.
There are no limitations on the frequency or timing of additions, except that no additions
can be made in the last seven days before maturity.
You  may  make  withdrawals  of  principal  from  your  account  before  maturity  only  if  we
agree  at  the  time  you  request  the  withdrawal.  Principal  withdrawn  before  maturity  is
included in the amount subject to early withdrawal penalty.
You can only withdraw dividends before maturity if you make arrangements with us for
periodic payments of dividends in lieu of crediting.
Time requirements - The maturity date on your account will depend on the term of the
account. See the accompanying rate disclosure for time requirements.
Early  withdrawal  penalties (a  penalty  may  be  imposed  for  withdrawals  before
maturity) - 
•

If your account has an original maturity of one year or less:

The  penalty  on  all  early  withdrawals  is  ninety  (90)  days’  dividends  or  any
dividends  earned  if  less  than  ninety  (90)  days’,  with  a  minimum  of  seven  (7)
days’ dividends.

•

If your account has an original maturity of more than one year:

The  penalty  on  all  early  withdrawals  is  one  hundred  and  eighty  (180)  days’
dividends  or  any  dividends  earned  if  less  than  one  hundred  and  eighty  (180)
days’, with a minimum of seven (7) days’ dividends.

In  certain  circumstances  such  as  the  death  or  incompetence  of  an  owner  of  this
account, the law permits, or in some cases requires, the waiver of the early withdrawal
penalty. Other exceptions may also apply, for example, if this is part of an IRA or other
tax-deferred savings plan.
For any account which earns a dividend rate that may vary from time to time during the
term, the dividend rate we will use to calculate this early withdrawal penalty will be the
dividend rate in effect at the time of the withdrawal.
□ Withdrawal  of  dividends  prior  to  maturity  - The  annual  percentage  yield  is
based  on  an  assumption  that  dividends  will  remain  in  the  account  until  maturity.  A
withdrawal will reduce earnings.
Automatically renewable account - This account will automatically renew at maturity.
You may prevent renewal if you withdraw the funds in the account at maturity (or within
the grace period mentioned below, if any) or we receive written notice from you within
the grace period mentioned below, if any. We can prevent renewal if we mail notice to
you at least 30 days before maturity. If either you or we prevent renewal, dividends will
not accrue after final maturity.

□ Variable Rate - Each automatic renewal term will be the same as the original
term,  beginning  on  the  maturity  date.  Dividends  will  be  calculated  on  the  same
basis as during the original term.
□ Fixed  Rate  - Each  automatic  renewal  term  will  be  the  same  as  the  original
term, beginning on the maturity date. The dividend rate will be the same we offer on
new term share accounts on the maturity date which have the same term, minimum
balance (if any) and other features as the original term share account. 

You will have a grace period of seven calendar days after maturity to withdraw the funds
without being charged an early withdrawal penalty.

HEALTH SAVINGS ACCOUNT (HSA) CERTIFICATE
Please refer to the separate Health Savings Account (HSA) Brochure and Disclosure, or
contact  a  Member  Service  Advisor,  for  the  fees,  terms,  penalties  and  conditions  that
may apply to HSA Certificate accounts.

COMMON FEATURES

Bylaw requirements:
You  must  complete  payment  of  the  following  as  a  condition  of  admission  to
Membership:  one  $5.00  share  in  your  Membership  account.  If  the  balance  in  the
account  falls  below  what  is  required  for  Membership,  you  may  be  terminated  from
Membership,  and  forfeit  any  and  all  Membership  rights  and  privileges,  such  as  loan
product eligibility, in accordance with the Credit Union’s Nonparticipation Policy.
Cash  withdrawal  transactions  -  Cash  withdrawal  transactions  of  $2,000.00  or  more
require  advance  notice  of  at  least  one  (1)  business  day,  and  are  subject  to  funds
availability in your account.
Transaction limitation - We reserve the right to at any time require not less than seven
days  notice  in  writing  before  each  withdrawal  from  a  dividend-bearing  account  other
than a time deposit, or from any other savings account as defined by Regulation D.
Nature of dividends - Dividends are paid from current income and available earnings,
after  required  transfers  to  reserves  at  the  end  of  a  dividend  period.  (This  disclosure
further explains the dividend feature of your non-term share account(s).)
National Credit Union Share Insurance Fund - Member accounts in this credit union
are  federally  insured  by  the  National  Credit  Union  Administration  (NCUA)  and  the
National Credit Union Share Insurance Fund (NCUSIF).

The  following  fees  may  be  assessed  against  your  account  and  the  following
transaction limitations, if any, apply to your account.
Check printing .....................................................(fee depends on style of check ordered)
For more information on:
• Business Accounts - Please refer to our separate Business Account Disclosure and

Fee Schedule.

• Consumer, Credit Card and Real Estate Loans - Please refer to our separate Loan

Disclosures and Agreements.

• Fees and Charges - Please refer to our separate Membership Fee Schedule.
Certain  fees  and  charges  may  be  waived  or  reduced  for  Members  that  qualify  for
participation in the Credit Union's REWARDS program. REWARDS program benefits do
not  apply  to  Business  accounts,  to  Members  that  have  caused  a  loss  to  the  Credit
Union such as a charge off, including losses due to bankruptcy, or to Members with a
negative share account balance or a loan delinquency of 35 days or greater until their
share  account  and/or  loan  balance  is  brought  current.  Please  refer  to  a  REWARDS
Brochure for details.
• Privacy Rights - Please refer to our separate Privacy Disclosure.
• Share  Account  Rates  - Please  refer  to  our  separate  Share  Account  Rate  Sheet  for

information about dividend rates and Annual Percentage Yield (APY).

Please contact our office for details on the above products and services. Information is
also available on our website at www.ibmsecu.org.

YOUR LINKS TO YOUR CREDIT UNION:

Telephone Banking 24-hour access:
(800) 888-3900, (561) 266-2100, or
in Atlanta, (770) 429-6520

Member Service Call Center:
(800) 873-5100 or (561) 982-4700
fax: (561) 226-5415
e-mail: serviceplus@ibmsecu.org

Online Banking: www.ibmsecu.org
Mobile Banking: https://mobile.ibmsecu.org
To apply for a loan online, view your statements,
or for account inquiries and transactions.

Your savings federally insured to at least $250,000
and backed by the full faith and credit of the United States Government

NCUA

National Credit Union Administration, a U.S. Government Agency

2587017-020
© 1988, 1993, 1996 Wolters Kluwer Financial Services – Bankers Systems™
Form AIB-TIS-CU  9/3/96   3p  Custom TCM-10CUm,2ba,8d,4q,9a

A426  R07/11

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