AMEXTC0912 
(AM014) 

DEPARTMENT STORES NATIONAL BANK AMERICAN EXPRESS® CREDIT CARD AGREEMENT 

Interest Rates and Interest Charges 

Annual Percentage Rate (APR) 
for Purchases 

APR for Cash Advances 

Paying Interest 

Minimum Interest Charge 
For Credit Card Tips from the 
Consumer Financial Protection 
Bureau 
Fees 
Transaction Fees 
(cid:58)(cid:1)(cid:19)(cid:35)(cid:51)(cid:42)(cid:1)(cid:17)(cid:38)vance  
(cid:58)(cid:1)(cid:22)(cid:48)(cid:50)(cid:39)(cid:43)(cid:41)(cid:47)(cid:1)(cid:30)(cid:50)(cid:35)(cid:47)(cid:51)(cid:35)(cid:37)(cid:52)(cid:43)(cid:48)(cid:47) 

24.50%  

This APR will vary with the market based on the Prime Rate. 

24.50% 

This APR will vary with the market based on the Prime Rate. 

For Purchases, your due date is at least 25 days after the close of each billing period. We will not charge 
you interest if you pay the Purchase balance in full by the due date each billing period. 

For Cash Advances, we will begin charging interest on the transaction date. 

If you are charged interest, the charge will be no less than $2. 

To learn more about factors to consider when applying for or using a credit card, visit the website of 
the Consumer Financial Protection Bureau at http://www.consumerfinance.gov/learnmore. 

Either $5 or 4% of the amount of each cash advance, whichever is greater. 
3% of the U.S. dollar amount of each purchase made outside the U.S. and its territories, whether or not the 
transaction is in U.S. dollars.* 

Penalty Fees 
(cid:58)(cid:1)(cid:25)(cid:35)(cid:52)(cid:39)(cid:1)(cid:27)(cid:35)(cid:57)(cid:46)(cid:39)(cid:47)(cid:52) 
(cid:58)(cid:1)(cid:28)(cid:39)(cid:52)(cid:53)(cid:50)(cid:47)(cid:39)(cid:38)(cid:1)(cid:27)(cid:35)(cid:57)(cid:46)(cid:39)(cid:47)(cid:52) 
(cid:58)(cid:1)(cid:28)(cid:39)(cid:52)(cid:53)(cid:50)(cid:47)(cid:39)(cid:38)(cid:1)(cid:19)(cid:48)(cid:47)(cid:54)(cid:39)(cid:47)(cid:43)(cid:39)(cid:47)(cid:37)(cid:39)(cid:1)(cid:19)(cid:42)(cid:39)(cid:37)(cid:44) 

Up to $35 
Up to $35 
Up to $35 

How We Will Calculate Your Balance: We use a method called “Average Daily Balance (including new Purchases).” 
*1% of the U.S. dollar amount is paid to American Express as an international transaction charge. 

You need not accept the credit card or pay any fee unless you use the card or have already used the Account. 

1. Definitions: This Department Stores National Bank (“DSNB”) American Express Credit Card Agreement (“Agreement”) is between 
Department  Stores  National  Bank,  701  E  60th  St.  N,  Sioux  Falls,  SD  57104,  (“we,”  “us,”  or  “our”)  and  each  person  who  signs  the 
application or otherwise requests a DSNB American Express Card Account (“you” or “your”). This Agreement contains the terms which 
govern the use of your DSNB American Express Card (“Card”) and your DSNB American Express Card Account (“Account”). Please 
read this Agreement and keep it for future reference. 
2. Promise to Pay: In return for extending credit to you on this Account from time to time, you promise to pay us in U.S. Dollars with an 
instrument drawn on a financial institution located in the United States (“payment”) for all purchases of goods and services and all cash 
advances, incurred by you or anyone you authorize to use this Account or Card, according to the terms of this Agreement. 
3.  Acceptance  of  This  Agreement:  The  use  of  this  Account  or  Card  by  you  or  anyone  you  authorize  means  that  you  accept  this 
Agreement and agree to be bound by its terms. 
4. Billing Statement: We will send you a monthly billing statement (“Statement”) after each monthly billing period at the end of which 
you have a debit or credit balance of more than $1.00. Your payment is due at the address shown on your Statement on or before the 
Payment Due Date shown on that Statement. 
5. Use of Your Account and the Card: Your Account and the Card may be used for the following transactions: 
A.  To  purchase  or  rent  goods  and  services  for  personal,  family  or  household  use  (collectively  referred  to  in  this  Agreement  as 
“Purchases”) from participating establishments that accept the Card. 
B. To obtain cash advances from financial institutions, automatic teller machines or others that accept the Card as a substitute for cash, 
or by writing a convenience check/cash advance check that we may provide to you (collectively referred to in this Agreement as “Cash 
Advances”). 
Your Account and Card may not be used for any illegal transactions, which may include gambling in certain states. 
6. Minimum Payment Due: Each month, you agree to pay at least the Minimum Payment Due, which is the sum of a Monthly Minimum 
plus any amounts which exceed your credit limit, all unpaid Late Payment Fees, any credit protection charges (if enrolled) applied that 
month and any delinquent Monthly Minimums by the Payment Due Date.  The Monthly Minimum is calculated as follows: 

(cid:70) 

The greater of $25.00 or 3.25% of the New Balance, rounded up to the next whole dollar amount, or the entire New Balance if 
it is under $25.00.  

7.  Additional  Payment  Information:  You  may  pay  all  or  part  of  your  account  balance at  any  time.    However,  you  must  pay,  by  the 
Payment Due Date, at least the Minimum Payment Due as calculated above.  If you pay more than  the Minimum Payment Due and 

 
 
 
 
 
 
 
 
 
 
 
there  is  still  a  balance  due,  you  must  continue  to  make  your  Minimum  Payment  Due  in  future  months.    Payments  in  excess  of  the 
Minimum Payment Due will be applied in accordance with law, and payments less than the Minimum Payment Due and credits will be 
applied at our discretion.  If we accept any late payment or partial payment, whether or not marked as payment in full, it will not affect 
the due date of any payment due under this Agreement, it will not act as an extension of time or a waiver of any amount then remaining 
unpaid, and it will not affect any of our rights under this Agreement including our right to declare the entire balance in your Account to 
be due. Returns and credits are not applied toward your Minimum Payment Due. 
8.  Paying  Interest  on  Purchases:  If  you  make  Purchases  during  a  billing  period  with  no  previous  balance  or  where  the  sum  of 
payments and credits is at least equal to the Previous Balance, no Interest Charges are added to your account for that billing period. If 
you  pay  the  Total  New  Balance  on  that  statement  by  the  Payment  Due  Date,  you  can  avoid  Interest  Charges  for  those  Purchases 
during  the  next  billing  period.  However,  if  you  pay  less  than  the  full  balance,  you  still  avoid  Interest  Charges  on  that  portion  of  the 
balance paid. 

If you make a Purchase during a billing period with an unpaid previous balance, we will begin charging interest on the Purchase 
from the date it is added to the balance and continue to accrue interest until payment in full is credited to your account. You can avoid 
Interest Charges on new Purchases that appear on your current billing statement if you pay your Total New Balance by the Payment 
Due Date on your current statement. 
9. Paying Interest on Cash Advances: We will begin charging interest on Cash Advances on the transaction date. We reserve the 
right to waive all or part of any Interest Charge in certain cases without losing our right to impose such Interest Charge in future billing 
periods.   
10.  Interest  Charge  -  Balance  Computation  Method:  An  Interest  Charge  will  be  imposed  on  your  Account  by  applying  a  Daily 
Periodic  Rate  or  Rates,  multiplied  by  the  number  of  days  in  the  billing  period,  to  the  Average  Daily  Balance  for  Purchases  and  the 
Average Daily Balance for Cash Advances and by assessing certain fees which are explained below. The Average Daily Balance for 
Purchases and the Average Daily Balance for Cash Advances are calculated separately. 
The Interest Charge for Purchases is computed by applying the Daily Periodic Rate for Purchases, multiplied by the number of days in 
the  billing  period,  to  the  Balance  Subject  to  Interest  Rate,  which  appears  on  your  Statement.  To  get  the  Balance  Subject  to  Interest 
Rate for Purchases, we take the beginning balance of your Purchases each day, add any new Purchases, any Interest Charges applied 
to the previous day’s balance, and new fees, and subtract any new payments and credits.  This gives us the daily balance. Then, we 
add up all of the daily balances for the billing period and divide the total by the number of days in the billing period.  This gives us the 
Balance Subject to Interest Rate for Purchases. (This results in daily compounding of Interest Charges.) 
The Interest Charge for Cash Advances is computed by applying the Daily Periodic Rate for Cash Advances, multiplied by the number 
of days in the billing period, to the Balance Subject to Interest Rate for Cash Advances, which appears on your Statement. To get the 
Balance Subject to Interest Rate for Cash Advances, we take the beginning balance of your Cash Advances each day, add any new 
Cash  Advances,  any  Interest  Charges  applied  to  the  previous  day’s  balance,  and  new  fees,  and  subtract  any  new  payments  and 
credits.  This gives us the daily balance. Then, we add up all the daily balances for the billing period and divide the total by the number 
of days in the billing period. This gives us the Balance Subject to Interest Rate for Cash Advances. (This results in daily compounding 
of Interest Charges.) 
11. Cost of Credit - Cost of credit is determined as follows: 
A. The Daily Periodic Rates applicable to Purchases and Cash Advances for the billing period is 1/365th of the Annual Percentage Rate 
(regardless  of  leap  years)  in  effect  for  the  billing  period  as  disclosed  below,  rounded  down  to  five  decimal  places.  The  Annual 
Percentage Rate may be changed quarterly. It will be calculated by taking the rate disclosed as the “Prime Rate” in the “Money Rates” 
section of The Wall Street Journal on the 15th day of March, June, September and December of each year (or the next business day 
if the 15th day falls on a weekend or holiday) and adding 21.25% to that rate. As of September 1, 2012, the ANNUAL PERCENTAGE 
RATE  so  calculated  is  24.50%,  which  corresponds  to  a  Daily  Periodic  Rate  of  .06712%.  The  variable  Annual  Percentage  Rate  may 
increase. Any change in the Annual Percentage Rate will go into effect on the first day of the billing period that begins after the first day 
of  the  next  calendar  quarter  and  may  result  in  an  increase  or  decrease  in  the  Interest  Charge  imposed  on  your  Account  and  in  the 
Minimum Payment Due. 
B.  There  will  be  a  Minimum  INTEREST  CHARGE  of  $2.00  in  any  billing  period  in  which  the  INTEREST  CHARGE  resulting  from 
application of the Daily Periodic Rate would be less than $2.00.  
C. We charge a Cash Advance Fee for each Cash Advance posted to your Account. This Fee will be the greater of $5.00 or 4% of the 
amount of your Cash Advance.  
D. International Transaction Fee: We will charge an International Transaction Fee for each transaction (including, but not limited to, a 
Purchase or Cash Advance) processed to your American Express Account by a merchant outside the United States and its territories, 
whether or not the transaction is in U.S. Dollars.  This fee will be equal to 3% of the transaction amount in U.S. Dollars.  A portion of 
that fee, 1% of the transaction amount in U.S. Dollars, is paid to American Express as an international transaction charge. 
E. The information about the cost of the card is accurate as of September 1, 2012.  This information may have changed after 
that date.  To find out what may have changed, write us at P.O. Box 8051, Mason, OH 45040. 
12. Late Payment Fee: We may add a late payment fee for each billing cycle in which you have a past due payment.  For late payment 
fee purposes, you have a past due payment any time you fail to pay the Minimum Payment Due by the Payment Due Date.  The fee will 
be $25; or $35 for any additional past due payment during the next six billing cycles after a past due payment.  However, the fee will not 
exceed the amount permitted by law. 
13. Returned Payment: We may add a returned check fee for a returned payment.  A returned payment is an electronic debit, payment 
check, or similar payment instrument, which is returned unpaid.  We may add this fee the first time your payment is returned, even if it is 
not returned upon resubmission.  The fee will be $25; or $35 for any additional returned payment during the next six billing cycles after 
a returned payment.  However, the fee will not exceed the amount permitted by law. 
14.  Returned  Convenience  Check:  We  may  add  a  returned  check  fee  for  a  returned  convenience  check.  A  returned  convenience 
check is any convenience check we do not honor. We may not honor these checks if the amount of the check would cause the balance 

 
to  go  over  the  cash  advance  limit  or  credit  limit.  We  also  may  not  honor  these  checks  if  you  default;  if  you  do  not  comply  with  our 
instructions regarding the check; if your account has been closed; or for other reasons. The fee will be $25; or $35 for any additional 
past due payment during the next six billing cycles after a past due payment. However, the fee will not exceed the amount permitted by 
law. 
15. Pay-by-Phone Fee: We may allow you to make payments by authorizing us over the telephone to transfer funds from a deposit 
account to your Account.  We will charge a Pay-by-Phone Fee for each such transfer, if permitted by law.  The amount of the Fee will 
be disclosed at the time you request this optional payment service. 
16. Document Production Fee:  We may charge you a fee of $3.00 per item if you request copies of previously provided records, such 
as Statements and sales checks.  We will not charge you for documents produced in connection with a Billing Error investigation. 
17. Fees: For all fees, we reserve the right to waive all or part of any fee in certain cases without losing our right to impose such fee in 
future billing periods. 
18. Foreign Currency Conversion: When your American Express Account is used to initiate any transaction (including, but not limited 
to a Purchase, Return or Cash Advance) in a currency other than U.S. Dollars, it will be converted into U.S. Dollars on the date it is 
processed  by  American  Express  or  its  agents.  Unless  a  particular  rate  is  mandated  by  applicable  law,  the  conversion  rate  used  by 
American  Express  will  be  no  greater  than  (a)  the  highest  interbank  conversion  rate  identified  by  American  Express  from  customary 
banking sources or (b) the official conversion rate published by a government agency, on the conversion date or the prior business day. 
This conversion rate may differ from the rate in effect on the date of your transaction. A merchant (such as an airline) may convert a 
transaction into U.S. Dollars before sending it to American Express. In that case, the merchant selects the conversion rate. 
19.  Default/Collection  Costs:  If  we  fail  to  receive  any  Minimum  Payment  Due,  if  you  declare  bankruptcy,  or  if  you  die,  it  will  be  a 
default, and, subject to any right you may have under state law to receive notice of and to cure such default, we may declare the entire 
unpaid balance in your Account due and payable. If your Account is referred to an attorney who is not our salaried employee, and we 
prevail in a suit against you to collect the amount you owe, in addition to the full amount owed and any court costs, you agree to pay our 
reasonable attorney’s fees, to the extent permitted by law. No attorney’s fees will be imposed in any state, or in any amount, unless 
permitted by law. To the extent permitted by law, after we declare the entire unpaid balance due, we may continue to impose Interest 
Charges under the terms set forth in this Agreement each month until we obtain a court judgment for the amount you owe. 
20. Credit Limit: You agree not to go over the credit limit assigned to your American Express Account. We may refuse to authorize any 
transaction  on  your  Account  which  would  exceed  your  credit  limit.  If  you  owe  more  than  your  credit  limit  we  can  require  you  to 
immediately  pay  the  excess.  We  can  increase  or  decrease  your  credit  limit  at  any  time  without  giving  you  notice  in  advance  unless 
required by law. We may, from time to time, establish limits on the amount of Cash Advances that may be charged to your Account. 
21. Lost or Stolen Cards, Account Numbers or Convenience Checks: You must call us if any card or account number or check 
is lost or stolen. You must also call us if you think someone used or may use them without permission. When you call, we 
may require you to provide information to help our investigation. We may require you to provide this information in writing. 
For example, we may ask you to identify any charges that were not made by you or someone authorized by you. We may also 
ask you to confirm that you received no benefit from those charges. 
22.  Closing  Your  Account:  You  may  close  your  account  by  notifying  us  in  writing  or  over  the  phone.  If  you  close  your 
Account,  you  must  still  repay  the  total  balance  in  accordance  with  this  Agreement.    We  may  also  close  your  Account  or 
suspend  account  privileges  at  any  time  for  any  reason.  We  may  do  this  without  prior  notice  to  you  unless  required  by  law. 
You must return any card to us upon request.   
23. No Waiver by Us: We reserve the right, at any time and in our sole discretion, not to impose part or all of any fee or other amount 
imposed pursuant to this Agreement or not to exercise any right as set forth in this Agreement and in doing we will not waive our right to 
impose any such fee or exercise any such right in the future. Without limiting the foregoing, we may, at our option: (a) accept late or 
partial payments or checks or money orders whether or not marked as payment in full or tendered with other conditions or limitations, 
(b) agree to extend the due date of any payment due under this Agreement for any length of time, and/or (c) release any other person 
responsible under this Agreement, without notifying you and without releasing you from your obligation to pay all amounts owing under 
this Agreement in full, or to otherwise perform the terms and conditions of this Agreement.  
24.  Change  In  Terms/Change  In  Address:  We  may  change  any  term  of  this  Agreement  or  add  a  new  term  at  any  time,  including 
changes to the minimum payment schedule(s) or the Interest Charge rates, and may apply the new terms to any unpaid balances, as 
well  as  to  any  future  balances,  unless  prohibited  by  law.  When  required  by  law,  we  will  mail  you  prior  notice  of  the  change(s).  You 
agree  to  notify  us  promptly  in  writing  if  you  move.  Until  we  receive  written  notice  of  your  new  address,  we  will  continue  to  send 
Statements and other notices to the address in our records. 
25. Credit Investigation: You give us permission to investigate your credit history by obtaining consumer reports and by making direct 
inquiries of businesses where you have accounts and where you work. We may request a consumer report from consumer reporting 
agencies  in  considering  your  application  for  this  Account  and  later  in  connection  with  an  update,  renewal,  extension  of  credit,  or  in 
connection with the collection of this Account. Upon your request we will tell you whether or not a consumer report was requested and 
the name and address of any consumer reporting agency that furnished the report.  
26. Disputed Accuracy of Credit Report: We may report information about your Account to credit reporting agencies. Late payments, 
missed payments, or other defaults on your Account may appear on your credit report. If you request cards on your Account for others, 
we  may  report  account  information  in  the  names  of  those  other  people  as well.    If  you  think  we  reported  erroneous  information  to  a 
credit  reporting  agency,  write  to:  Credit  Bureau  Dispute  Verification,  P.O.  Box  8222,  Mason,  OH  45040-8222.  In  doing  so,  please 
identify  the  inaccurate  information  and  tell  us why you believe it is  incorrect. If  you have  a  copy of the credit report that includes the 
inaccurate information, please send a copy of that report to us as well. We will promptly investigate the matter and notify you in writing 
of the results. If we agree with you, we will also contact each credit reporting agency to which we reported and request a correction. 
27. Assignment: We may assign your Account and any of our rights under this Agreement to an affiliate or some other entity without 
your consent or advance notice to you. Following such assignment, that entity will take our place in this Agreement.  

28.  Disputed  Amounts:  All  communications  concerning  disputed  amounts,  including  any  check  or  other  payment  instrument  in  an 
amount less than the full amount due that you send to us marked “paid in full”, or which you otherwise tender as full satisfaction of a 
disputed amount, must be sent to us at the address for billing inquiries shown below in the notice regarding your right to dispute billing 
errors under federal law. This address will also appear on each Statement. 
29. Telephone Monitoring: We treat every customer call confidentially. To ensure that you receive accurate and courteous customer 
service, on occasion, your call may be recorded or monitored by a second employee. 
30. Governing Law:  You understand and agree that this Agreement is entered into between you and us in South Dakota and 
any  credit  we  extend  to  you  is  extended  from  South  Dakota.    You  further  understand  and  agree  that  this  Agreement  is 
governed only by applicable federal law and the law of the State of South Dakota, whether or not you live in South Dakota and 
whether or not you use your credit card in South Dakota. 
31.  Identifying  Information:  The  identifying  information  you  provided  in  your  credit  application  (including  name,  address,  telephone 
number, email address and social security number) as well as any updates to that information is provided to DSNB, Macy’s, Inc. and 
their affiliates. 

Your Billing Rights:  Keep this Document for Future Use 
This notice tells you about your rights and responsibilities under the Fair Credit Billing Act. 
What To Do If You Find A Mistake On Your Statement 
If you think there is an error on your statement, write to us at: 

Department Stores National Bank 
P.O. Box 8097 
Mason, OH  45040 

In your letter, give us the following information: 

(cid:70)  Account information: Your name and account number. 
(cid:70)  Dollar amount:  The dollar amount of the suspected error. 
(cid:70)  Description of problem:  If you think there is an error on your bill, describe what you believe is wrong and why you believe it 

is a mistake. 
You must contact us: 

(cid:70)  Within 60 days after the error appeared on your statement. 
(cid:70) 

At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is 
wrong. 

You  must  notify  us  of  any  potential  errors  in  writing.    You  may  call  us,  but  if  you  do  we  are  not  required  to  investigate  any  potential 
errors and you may have to pay the amount in question. 
What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 

1.  Within 30 days of receiving your letter, we must tell you that we received your letter.  We will also tell you if we have already 

corrected the error. 

2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error: 

The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 

(cid:70)  We cannot try to collect the amount in question, or report you as delinquent on that amount. 
(cid:70) 
(cid:70)  While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
(cid:70)  We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

(cid:70) 
(cid:70) 

If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. 
If we do not believe there was a mistake:  You will have to pay the amount in question, along with applicable interest and fees.  
We will send you a statement of the amount you owe and the date payment is due.  We may then report you as delinquent if 
you do not pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay.  
If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill.  We must tell you the name of 
anyone to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between 
us. 
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 
Your Rights If You Are Dissatisfied With Your Credit Card Purchases 
If  you  are  dissatisfied  with  the  goods  or  services  that  you  have  purchased  with  your  credit  card,  and  you  have  tried  in  good faith  to 
correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. 
To use this right, all of the following must be true: 

1.  The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase 
price must have been more than $50.  (Note:  Neither of these are necessary if your purchase was based on an advertisement 
we mailed to you, or if we own the company that sold you the goods or services.) 

2.  You must have used your credit card for the purchase.  Purchases made with Cash Advances from an ATM or with a check 

that accesses your credit card account do not qualify. 

3.  You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 

Department Stores National Bank 
P.O. Box 8097 

 
 
 
 
 
 
Mason, OH  45040 

While we investigate, the same rules apply to the disputed amount as discussed above.  After we finish our investigation, we will tell 
you our decision.  At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 
___________________________________________________________________________________________________________ 
Notice to Wisconsin Residents: You must promptly provide your spouse's name and address to us by calling 1-800-243-6552. 

American  Express  Account  refers  to  all  purchase  activity  outside  of  Bloomingdale’s  stores  and  bloomingdales.com  on  the 
Bloomingdale’s  American  Express  Card  or  outside  of  Macy’s  stores  and  macys.com  on  the  Macy’s  American  Express  Card.    The 
Bloomingdale’s  American  Express  Card  program  and  the  Macy’s  American  Express  Card  program  are  issued  and  administered  by 
Department  Stores  National  Bank.    American  Express  is  a  federally  registered  service  mark  of  American  Express  and  is  used  by 
Department Stores National Bank pursuant to a license.