Visa® Platinum Credit 
Card Agreement and 
Disclosures

M-900534

GREENVILLE FEDERAL CREDIT UNION
Visa® Platinum
Important Information About Your Credit Card Account

Interest Rates and Interest Charges 

ANNUAL PERCENTAGE 
RATE* (APR) FOR 
PURCHASES, BALANCE 
TRANSFERS, AND CASH 
ADVANCES

9.240%* or 14.240%*
 as 
of 09/01/2021; your rate can vary quarterly 
based on changes in the Prime Rate as 
described below

Paying Interest

For Credit Card Tips 
from the Consumer 
Financial Protection 
Bureau

Fees

Annual Fee

Transaction Fees

Your due date is at least 25 days after the 
close of each billing cycle. We will not 
charge you any interest on purchases if 
you pay your entire balance by the due 
date each month. We begin charging 
interest on cash advances and balance 
transfers on the transaction date.

To learn more about factors to consider 
when applying for or using a credit card, 
visit the website of the Consumer Financial 
Protection Bureau at: http://www.
consumerfinance.gov/learnmore

None

Cash Advances and 
Balance Transfers 
None

Paper Statement
$3.00

Card Replacement
$5.00

Rush Replacement
$50.00

Research and Copy
$25/hour, 
$1.00 per page

Penalty Fees

Late Payment Fee: $20

Returned Payment Fee: $37.50

How We Will Calculate Your Balance: We will use a method called “average daily 
balance (including new purchases”). See your account agreement for more details.

Minimum Payment Due: If by the payment due date you do not pay your balance 
in full, you agree to pay at least the minimum billed payment amount of 2% 
of the New Balance (rounded up to the next whole dollar) or $20, whichever is 
greater. Should your New Balance be less than $20, you agree to pay the New 
Balance in full by the payment due date.

*The Annual Percentage Rate can change on a quarterly basis. The rate is 
determined by using an independent Index—the Wall Street Journal Prime Rate 
(when a range of rates has been published, the highest rate will be used)—
and  to  the  Index  is  added  a  margin  of  5.990%  or  10.990%.  The  Index  used 
will be the Prime Rate as of the 15th day of January, April, July, and October; 
and your rate can change with each monthly statement cut-off in March, June, 
September, and December. Your margin is established at the time your card is 
approved and is based on your credit score.

2

The  credit  union  will  acquire  a  security  interest  in  the  property 
purchased with your credit card and collateral securing other loans 
with us may also secure this account. Also, you are giving us a security 
interest in your shares and other deposits in the credit union.

The information about the costs of the Visa card described in this disclosure 
is  accurate  as  of  the  printing  date  and  subject  to  change.  To  find  out  what 
may  have  changed,  call  us  at  800.336.6309  or  864.235.6309  during 
business  hours  or  visit  online  at  www.greenvillefcu.com  or  write  to  us  at 
1501 Wade Hampton Blvd., Greenville, SC 29609.

THIS IS YOUR AGREEMENT AND DISCLOSURE STATEMENT WITH GREENVILLE 
FEDERAL  CREDIT  UNION.  PLEASE  READ  IT  CAREFULLY  AND  KEEP  IT  FOR 
YOUR RECORDS. IT SUPERSEDES ALL PRIOR AGREEMENTS AND DISCLOSURE 
STATEMENTS RELATING TO YOUR ACCOUNT. YOU DO NOT HAVE TO SIGN THIS 
AGREEMENT. YOUR AGREEMENT TO ALL OF THESE PROVISIONS, AS AMENDED 
FROM TIME TO TIME INCLUDING THE CARD ISSUED BY US, WILL BE SHOWN 
BY YOUR APPLICATION FOR THE CARD, YOUR ACCEPTANCE OF THE CARD,  
OR YOUR USE OF THE CARD, WHICHEVER OCCURS FIRST.

Definitions Used to Understand Your Agreement with Us: In this Agreement, 
the word “Card” means either one or more Visa credit cards and any duplicates, 
renewals, or substitutions we issue. The words, “you,” “your,” and “yours” mean 
all cardholders (borrowers and co-borrowers); anyone any cardholder permits 
to  use  the  Card(s);  as  well  as  any  authorized  user  for  whom  an  additional 
Card(s) is issued to the extent of their purchases and cash advances, as well as 
transactions by anyone they permit to use the Card(s). The word “cardholder” 
means any applicant or co-applicant to whom a Card is issued by us. The words 
“Credit  Union,”  “we,”  “us,”  and  “our”  mean  Greenville  Federal  Credit  Union. 
The words “Convenience Checks” mean one or more checks that we may send 
to  you  to  access  your  Credit  Card  Account.  “Applicable  Law”  shall  include:  
“(i)  Visa  U.S.A. 
Inc.  Operating  Regulations,  
Visa U.S.A. Inc. Certificate of Incorporation, Visa International Bylaws, and Visa 
International Operating Regulations; and (ii) any and all laws, treaties, rules, 
regulations,  or  regulatory  guidance  of  the  government  of  the  United  States,  
any  state  thereof,  or  of  any  applicable  foreign  government  or  state  thereof,  
as the same may be amended and in effect from time to time.

Inc.  Bylaws,  Visa  U.S.A. 

Your Pledge of Shares and Security Interest for Your Loan Advances:

BY  SIGNING  AN  APPLICATION,  ACCEPTANCE  OR  AUTHORIZED  USE  OF 
ANY CREDIT CARDS, YOU GRANT AND PLEDGE A CONSENSUAL LIEN TO 
US  ON  ALL  SHARES  TO  SECURE  PAYMENT  OF  YOUR  OBLIGATIONS  ON 
THIS ACCOUNT. IN ADDITION, YOU ACKNOWLEDGE OUR STATUTORY LIEN 
RIGHTS UNDER THE FEDERAL CREDIT UNION ACT; YOU AGREE THAT SUCH 
A LIEN IS IMPRESSED AS OF THE DATE THAT THIS ACCOUNT IS OPENED; 
AND  YOU  AGREE  THAT  WE  CAN  APPLY  THE  SHARES  PLEDGED  AT  THE 
TIME OF ANY DEFAULT ON THIS ACCOUNT WITHOUT FURTHER NOTICE. 
“Shares” for the purpose of your pledge to secure your obligations to 
the Credit Union means all deposits in any share savings, share draft, 
club,  certificate,  P.O.D.,  revocable  trust  or  custodial  account(s), 
whether jointly or individually held—regardless of contributions—
that you have on deposit now or in the future. Your pledge does not 
include any I.R.A., Keogh, tax escrow, irrevocable trust or fiduciary 
account in which you do not have a vested ownership interest.

3

Military Lending Act Partial Exception: If you or your dependents 
are  expressly  covered  and  entitled  to  the  protections  provided 
by  the  Military  Lending  Act  then  NO  PLEDGE  OF  SHARES  OR  LIEN 
ON SHARES APPLIES EXCEPT FOR A SHARE SECURED CREDIT CARD 
FOR  WHICH  YOU  EXECUTE  A  SEPARATE  SECURITY  AGREEMENT. 
Any  provisions  of  the  Agreement  (below)  that  address  the  items 
expressly excepted in any section to the contrary also do not apply 
to such Loans.

Security  Agreement:  “Non-Purchase-Money  Security  Interests”—Payments 
on your Account are secured by any security interest in any property securing 
your other obligations to the Credit Union, whether existing now or in the future, 
except  your  household  goods  and  your  primary  residence.  “Purchase-Money 
Security  Interests”—You  hereby  grant  Credit  Union  security  interest  in  all 
property purchased/acquired by you or any authorized user pursuant to the use 
of this Account, including a purchase-money security interest in any household 
goods  purchased/acquired  with  an  extension  of  credit  upon  this  Account.  
These Purchase-Money Security Interests shall secure faithful performance of 
all obligations arising under this Agreement; and the Credit Union shall have all 
of the rights of a secured party in accordance with Article Nine of the Uniform 
Commercial Code and/or other applicable law.

How to Use this Account: You must sign the Card in order to use it. You can 
purchase or lease goods and services (“Purchases”) from any merchant who 
honors  your  Card  up  to  your  maximum  credit  limit  by  presenting  your  Card 
and signing a sales slip or writing a Convenience Check for the amount of the 
Purchase. You may also use the Card to obtain cash loans (“Cash Advances”) 
up  to  your  maximum  credit  limit  from  financial  institutions  that  accept  the 
Visa credit card, and by use of preprinted Convenience Checks that the Credit 
Union  may  issue  to  you.  You  agree  not  to  present  your  Card,  obtain  a  Cash 
Advance, or write a Convenience Check for any extension of credit in excess of 
your available Credit Limit (the difference between your outstanding balance 
and your maximum credit limit) on your account. Certain purchases and cash 
advances require authorization prior to completion of the transaction. In some 
cases, you may be asked to provide identification. If our system is not working, 
we may not be able to authorize a transaction, even though you have sufficient 
credit available. Also, for security reasons, we may block the use of your Card in 
certain countries or geographic areas. We will have no liability to you or others 
if any of these events occur.

You  authorize  us  to  honor  any  Purchase  or  Cash  Advance  you  make  by 
telephone or mail on this account. You agree that a signature is not necessary 
as  identification  in  such  cases.  We  reserve  the  right  to  refuse  to  honor  any 
request for credit, to reduce your credit limit or terminate your account at any 
time  using  our  sole  discretion,  based  on  changes  in  the  economy,  the  Credit 
Union’s financial condition, your creditworthiness or for any other reason not 
prohibited by law.

ATM  Access:  If  you  have  received  a  personal  identification  number  (PIN),  
you may use your Card and PIN to obtain Cash Advances at any Automatic Teller 
Machine (“ATM”) that accepts your Card. Your PIN is confidential and should not 
be disclosed to anyone. You agree not to write your PIN on your Card, you will 
not keep your Card and PIN together, and you will not provide your PIN to anyone 
who  is  not  an  authorized  user.  Except  as  otherwise  provided  for,  advances 
through ATM access will be treated as Cash Advances under this Agreement. 
Advances  at  authorized  ATMs  are  limited  to  a  single  transaction  of  $510,  

4

a total of $510.00, and no more than 4 transactions during any 24-hour period. 
The total of all cash advances on your Visa Account and any withdrawals from 
your other accounts through an ATM in any 24-hour period may be combined 
for  the  purpose  of  this  limitation.  Although  we  do  not  charge  a  fee  for  this 
service, others may. Owners of ATMs that we do not own may charge fees in 
addition to any fees disclosed in this Agreement. This is not a fee charged 
by your Credit Union; however, any such fee will be added to your account.  
The party charging the fee is required to provide appropriate disclosures 
to you with regard to any such fees.

Money  Transfer  Services  (MTS):  You  will  have  access  to  MTS  upon  your 
successful enrollment in the MTS Program. You may use your Card to transfer 
funds  to,  or  receive  funds  from,  any  Card  that  has  been  enrolled  in  MTS  by 
another  Participant.  The  minimum  Transmittal  Amount  is  $1.00,  and  the 
maximum  Transmittal  Amount  is  $2,500.00.  You  may  not  transfer  more  than 
$2,500.00 per day or more than $10,000.00 per month. In addition, you may not 
receive more than $2,500.00 per day or $10,000.00 per month. We may increase 
or decrease these limits from time to time in our sole discretion. We reserve the 
right to accept or reject any MTS request in our sole discretion. Only you may 
access MTS and initiate a request using your Card. You may only have one Card 
enrolled  in  MTS  at  any  one  time.  Subject  to  these  Terms  and  Conditions  and 
following successful transmission of your request to the Issuer, the Issuer will 
transfer funds to the designated Recipient’s Card pursuant to such request and 
debit the transmittal amount and any applicable fees from your card balance. 
You acknowledge and agree that any fees that may be charged in connection 
with any request you submit, even one that is later voided, are fully earned and 
non-refundable. Each transmittal amount you send pursuant to a request will be 
posted to the Recipient’s Card in accordance with the posting rules established 
by the financial institution that has issued such Card. Each transmittal amount 
that  is  sent  to  your  Card  will  generally  be  posted  to  your  Card  within  two  
(2)  Business  Days  after  we  receive  the  Transmittal  Amount  from  the  Sender.  
Any charges that you may incur in accessing MTS, including, without limitation, 
any  mobile  phone  airtime  charges,  or  internet  connection  charges,  shall  be 
your sole responsibility. Any offer to enroll or participate in MTS is void where 
prohibited  by  Applicable  Law.  For  Recipient  where  Credit  Union  Does  Not 
Also Originate: If you receive any transmittal amount from any MTS provider 
you agree not to receive more than $2,500.00 per day or more than $10,000.00 
per month. We may increase or decrease these limits from time to time in our sole 
discretion. We reserve the right to accept or reject any MTS request in our sole 
discretion. Each transmittal amount that is sent to your Card will generally be 
posted to your Card within two (2) Business Days after we receive the Transmittal 
Amount from the Sender. Fees for MTS: Until we post an amendment, we will not 
charge you any fees for the MTS Services. Once we begin charging fees, we will 
normally deduct fees and charges automatically from your Card balance at the 
time a fee or charge is incurred for MTSs sent or received. 

Your Maximum Credit Limit: Your Maximum Credit Limit will appear on your 
monthly statement. At our discretion, we may change your credit limit at any 
time, and may provide separate limits for purchases and for cash advances.  
We  will  notify  you  if  we  do,  either  by  mail  or  through  your  monthly  billing 
statement.  You  may  request  a  change  to  your  credit  limit  by  contacting  the 
Credit Union by telephone or mail. Your continued use of the card will show your 
agreement to any such increase. If you object to an increase in your credit limit, 
you must notify Credit Union in writing. Upon receipt of such notice, your credit 
limit will be reduced to its prior limit; however, you will be responsible to pay 
any amounts by which you have exceeded the reduced limit. You agree to pay 
any amounts you owe that exceed your maximum credit balance upon demand. 

5

You agree we are not obligated to extend to you credit for any amount that would 
cause  your  outstanding  balance  to  exceed  your  Maximum  Credit  Limit,  or  for 
any amount if your outstanding balance already exceeds your Maximum Credit 
Limit. Any increase in your Maximum Credit Limit requested by you will require 
you to make a written application for our approval. In assessing your credit limit 
under the provisions in this Section (either at our discretion or upon request):  
(a) we may and you authorize us to review your credit history, including consumer 
credit reports; (b) you authorize us to have this review made by third parties 
to determine whether you meet the criteria we have set for such an increase;  
and (c) this process shall not be pre-screening under the Fair Credit Reporting 
Act or other applicable laws or regulations based on our existing relationship 
and this Agreement. The minimum line of credit with this card is $500.

If your credits and payments exceed what you owe the Credit Union, the amount 
will  be  applied  against  future  purchases  and  cash  advances.  If  the  credit 
balance amount is $1.00 or more, it will be refunded upon your written request 
or automatically after six months. You agree that the Maximum Credit Limit will 
at no time exceed the agreed upon amount, and that any credit balance will not 
be available or increase the Maximum Credit Limit available for new purchases 
or cash advances during any billing cycle.

General Terms Governing Your Payments: You will be jointly and severally 
liable  and  agree  to  pay  the  Credit  Union  for  all  charges  (purchases,  cash 
advances,  finance  charges,  and  other  charges  added  to  your  Account  under 
the terms of this or any other agreements with us) extended to you or anyone 
else using any Card issued for your account, unless the use of such Card is by  
a person other than you, who does not have actual, implied or apparent authority 
for such use and from which you receive no benefit. Authority includes, but is not 
limited to, any authorized users permitting another person to use any Card(s).  
Further,  all  users  are  obligated  to  us  for  all  charges  they  make,  authorize  or 
permit.  The  Credit  Union  can  accept  late  or  partial  payments  as  well  as 
payments that are marked with “paid in full” or other restrictive endorsements, 
without losing any of our rights under this Agreement. You must pay the Credit 
Union  in  U.S.  dollars  drawn  on  funds  on  deposit  in  the  United  States.  If  you 
make payment with other currencies or from an institution domiciled outside the 
United States, then your payment will not be credited until the funds have been 
collected by us in U.S. dollars. The Credit Union will determine the method of 
applying payments and credits to your account, which will in all respect comply 
with any specific requirements of applicable laws. 

Unless  otherwise  required  by  specifically  applicable  laws,  for  payments 
received  by  mail  by  5:00  PM  Eastern  Time,  you  will  receive  credit  that  day;  
and for payments made in any other manner, including in person, your account 
will be credited the day payment is received.

To protect you and us, the Credit Union, in its sole discretion, may place 
a  temporary  freeze  on  all  or  part  of  the  credit  available  to  you  for  new 
purchases  or  cash  advances  under  this  agreement  any  time  the  Credit 
Union  receives  a  large  payment  ($1,000.00  or  more),  by  a  method  other 
than cash, certified funds or electronic transfer. In such cases, the Credit 
Union may freeze your credit line until payment is actually collected by us.

Maximum  Fees—First  Year:  During  the  first  year  after  the  credit  card  is 
opened the total fees charged to your credit card will not exceed 25% of the 
credit limit in effect when the account is opened. This limit does not apply to 
late payment fees, over-limit fees or returned payment fees or other fees you are 
not required to pay with respect to the account such as an expedited payment 

6

for making a payment by phone. However, the limit does apply to cash advance 
fees, balance transfer fees and foreign transaction fees.

Minimum  Payment  Due:  You  can  pay  off  your  account  balance  in  full  each 
month or you can pay in monthly installments. If you do not pay your balance in 
full, you agree to pay at least a minimum payment of 2% of your New Balance 
(rounded to the nearest whole dollar) or $20.00, whichever is greater, at the end 
of each statement period. If the New Balance shown on your periodic statement 
is $20.00 or less, you agree to pay the full amount due. Unless the Credit Union 
takes other action as a result of a default under this Agreement, the Minimum 
Payment Due will also include any amount that is past due and any amount by 
which your new balance exceeds your credit limit. Payments and credits will be 
applied first to pay billed but unpaid finance charges; annual fee (if applicable); 
late charges, and other fees or charges provided for herein; and next to unpaid 
cash  advances;  and  then  to  your  unpaid  purchase  balance.  You  must  pay  at 
least  the  minimum  payment  each  month,  but  you  may  pay  more  than  that 
amount at any time without a penalty. The sooner you pay your new balance, 
the less you will have to pay in finance charges. The “Payment Due Date” will be 
shown on your periodic statement.

Grace Period for Repayment of the Balance for Purchases: Grace period for 
repayment of the balance for purchases will be no less than 25 days from the 
close of the billing cycle. See your statement for billing cycle date.

Returns  and  Adjustments:  Regarding  your  transaction  with  merchants  and 
others who honor your Card, they may give credit for returns or adjustments, 
and they will do so by sending the Credit Union a credit slip which will be posted 
to your Account. If your credits and payments exceed what you owe the Credit 
Union, the amount will be applied against future purchases and cash advances. 
If  the  credit  balance  amount  is  $1.00  or  more,  it  will  be  refunded  upon  your 
written request or automatically after six months.

Foreign Transaction Fee: If you make a transaction in a currency other than 
U.S. dollars using a Visa Card, then Visa International “Visa” will convert the 
charge into a U.S. dollar amount. Purchases and cash advances will be billed 
to you in US Dollars. The exchange rate between the transaction currency and 
the  billing  currency  used  for  processing  international  transactions  is  either 
(a)  a  rate  selected  by  Visa  from  the  range  of  rates  available  in  wholesale 
currency  markets  for  the  applicable  central  processing  date,  which  rate  may 
vary from the rate Visa itself receives, or (b) the government-mandated rate 
in  effect  for  the  applicable  central  processing  date.  The  currency  conversion 
rate for the processing date may differ from the rate in effect on the date of 
the transaction or the date the transaction is posted to your Account. Point of 
Sale Conversion: Some merchants outside the United States offer cardholders 
the  option  of  having  Card  transactions  converted  to  U.S.  dollars  by  Visa,  
as  described  above,  or  by  the  merchant  itself.  If  the  latter  option  is  chosen,  
the currency conversion rate is determined solely by the merchant involved in 
the transaction, and no foreign currency conversion fee is charged by the bank 
for the transaction. Special Note: Any transaction processed outside the United 
States will be charged the foreign transaction fee(s) described above even if you 
are located within the United States when you make the transaction.

Quarterly  Variable  Interest  Charges:  The  Annual  Percentage  Rate  can 
change on a quarterly basis. The rate is determined by using an independent 
Index—the  Wall  Street  Journal  Prime  Rate  (when  a  range  of  rates  has  been 
published, the highest rate will be used)—and to the Index is added a margin 
of 5.990% or 10.990%. The Index used will be the Prime Rate as of the 15th day 

7

of January, April, July, and October; and your rate can change with each monthly 
statement  cut-off  in  March,  June,  September,  and  December.  Your  margin  is 
established at the time you card is approved and is based on your credit score.

Interest  Charges:  WILL  BE  IMPOSED  IN  THE  FOLLOWING  MANNER  AND 
WILL  BE  IN  AMOUNTS  NOT  IN  EXCESS  OF  THOSE  PERMITTED  BY  LAW— 
Credit  Purchases  (Method  G):  To  avoid  incurring  an  additional  Interest 
Charge  on  the  balance  of  Credit  Purchases  reflected  on  your  statement  and 
any new Credit Purchases appearing on your next statement, you must pay the 
entire  New  Balance  shown  on  your  statement  before  the  Payment  Due  Date. 
The  Interest  Charges  for  a  billing  cycle  are  computed  by  applying  the  daily 
periodic rate to the average daily balance multiplied by the number of days in 
the billing cycle OR the Monthly Periodic Rate to the average daily balance of 
Credit Purchases, which is determined by dividing the sum of the daily balances 
during the billing cycle by the number of days in the cycle. Each daily balance 
is determined by adding to the Previous Balance of Credit Purchases and any 
new Credit Purchases posted to your account and subtracting any payments as 
received and credits a posted to your account but excluding any unpaid Interest 
Charges.  Cash  Advances  (Method  A):  Interest  charges  on  Cash  Advances 
begin to accrue on the date you obtain a Cash Advance or the first day of the 
billing cycle in which it is posted to your account, whichever is later. The Interest 
Charges for a billing cycle are computed by applying the daily periodic rate to 
the average daily balance multiplied by the number of days in the billing cycle 
OR  the  monthly  Periodic  Rate  to  the  average  daily  balance  during  the  billing 
cycle, which is determined by dividing the sum of the daily balances during the 
billing cycle by the number of days in the cycle. Each daily balance is determined 
by  adding  to  the  Previous  Balance  any  new  Cash  Advances  you  receive,  
and subtracting any payments as received or credits as posted to your account 
but excluding any unpaid Interest Charges.

“Promotional  Rate”  Interest  Charges:  From  time  to  time  and  in  our  sole 
discretion we may offer a special rate applicable to certain transactions such 
as particular purchases (as defined by us), balance transfers, cash advances or 
purchases made by using Convenience Checks. Applicable terms and conditions 
will be disclosed at the time any such promotion is offered and are incorporated 
into  this  Agreement  by  reference.  The  promotional  rate  will  apply  only  to  the 
transactions  and  for  the  period  of  time  set  forth  in  any  such  offer  from  us. 
Existing  balances  and  new  purchases  or  advances  not  expressly  subject  to 
any such promotion will remain governed by the terms and conditions of this 
Agreement. In addition, the terms and conditions of this Agreement will govern 
your obligations regarding any unpaid balance or transactions that are made 
subject to any such promotional offer, that are not fully paid within the time 
period set forth in such promotional offer.

Monthly Statement: We will send you a monthly billing statement whenever 
there is activity on your account. Your monthly statement will show an itemized 
list  of  current  charges  (Purchases  and  Cash  Advances)  and  Convenience 
Check transactions to your account, your new balance, any Finance Charges,  
the minimum payment due, and the payment due date. In addition, it will show 
your  current  credit  limit,  payments,  and  credits,  a  summary  showing  your 
Purchases and Cash Advances, the merchant, electronic terminal, or financial 
institution  at  which  transactions  were  made,  as  well  as  other  information 
concerning your account. Sales, Cash Advance, credit, or other slips cannot be 
returned with any statement. You will retain a copy of such slip furnished at the 
time of the transaction in order to verify your monthly statement. E-Statements: 
If provided electronically, statements will be (1) e-mailed to you as an attachment  
or (2) you will be sent a notice via e-mail that will direct you to a site we maintain 
or cause to be maintained where you may access, review, print and otherwise 

8

copy/download  your  periodic  statements  using  procedures  that  we  authorize. 
E-mails from us will be sent to the e-mail address provided by any owner. 

Additional  Benefits/Card  Enhancements:  The  Credit  Union  may  from  time 
to  time  offer  additional  services  to  your  Account,  such  as  travel  accident 
insurance, purchase rewards or rebates. You understand that the Credit Union 
is  not  obligated  to  continue  or  to  offer  such  services  and  may  withdraw  or 
change them at any time. If these benefits are withdrawn prior to any accrued 
use by you, the Credit Union will have no obligation to provide the benefit or 
enhancement, or any other compensation or consideration. 

Merchant Disputes: The Credit Union is not responsible for the refusal of any 
merchant or financial institution to honor your Card except as set forth in the 
Special Rules for Credit Card Purchases set forth in this Agreement. 

Late Payment Fee: We will charge your account a fee as disclosed for each 
billing  cycle  in  which  your  minimum  payment  is  not  received  by  the  stated 
payment due date. This fee may be added to your account balance or collected 
from you on demand.

Returned Payment or Insufficient Funds Fee: We will charge your account 
a fee as disclosed if your payment by any method, including check, electronic 
transfer, home banking transaction or otherwise, is not honored, collected by 
us, or if we must return it to you because it cannot be processed for any reason. 
This fee may be added to your account balance or collected from you on demand.

Copies, Research and Card Replacement Fees: We will charge you a fee as 
disclosed if you ask for a copy of any document, such as a sales slip, or billing 
statement,  or  need  to  replace  a  card  for  any  reason.  This  fee  may  be  added 
to  your  account  balance  or  collected  from  you  on  demand.  No  charge  will  be 
imposed in connection with any asserted and verified billing error. 

Your Responsibility and Liability for Unauthorized Use and Lost or Stolen 
Cards or Convenience Checks: If your Card or Convenience Checks are lost 
or  stolen,  or  if  you  are  afraid  someone  used  or  may  use  them  without  your 
permission, you must notify the Credit Union at once by calling 1.800.336.6309. 
If notice is given orally, you will promptly confirm it in writing. The Credit Union 
may require you to provide certain information in writing to help us investigate 
any  unauthorized  use.  Further,  you  agree  to  cooperate  and  assist  us  or  any 
government  or  law  enforcement  agent  or  agency  in  investigating,  collecting,  
or pursuing any other rights (civil and criminal) relating to any unauthorized use. 
In this regard, you agree to file an appropriate police report when asked to do so. 
Do not use the Card or the Convenience Checks after you have notified the 
Credit Union, even if you find them or have them returned to you. 

You are liable for all transactions that you authorize. No Liability: You will have no 
liability for unauthorized use of your Card, Convenience Checks, or other Access 
Devices  for  non-ATM  transactions  made  over  the  Visa  Network;  HOWEVER  - 
your liability with respect to unauthorized transactions may be greater 
than the zero ($0.00) liability limit, to the extent allowed under applicable 
law,  if  the  credit  union  reasonably  determines,  based  on  substantial 
evidence, that you were negligent or fraudulent in the handling of your 
account or card. Limited Liability: For transactions on other networks or ATM 
transactions, you may be liable for unauthorized transactions using your Card, 
Convenience Checks, or other Access Devices that occur before we are notified; 
however, your liability for unauthorized use on networks other than Visa will not 
exceed $50.00. In any case, you will not be liable for any unauthorized use after 
notifying us of the loss, theft, or unauthorized use of your Card, Convenience 
Checks, or other Access Devices.

9

Our  Liability  for  Failure  to  Complete  Transactions:  If  we  do  not  complete 
a transaction pursuant to any request, and/or in the correct amount, we may 
be  liable  for  your  losses  or  damages.  However,  there  are  some  exceptions.  
We will not be liable, for instance: 

•  if through no fault of ours, you do not have adequate funds available on 
your Card to complete the transfer
•  if circumstances beyond our control (such as fire, flood, terrorist attack, 
national  emergency,  or  computer  or  communication  failure)  prevent  the 
completion of the transaction, despite reasonable precautions we have taken
•  if  access  to  your  Card  has  been  blocked  after  you  reported  your  Card 
lost or stolen
•  if there is a hold on your Card for any reason
•  if your funds are subject to legal process or other encumbrance restricting 
their use
•  if your transfer authorization terminates by operation of law
•  if a computer system or mobile device was not working properly and you 
knew about the problem when you initiated the transaction 
•  if  we  have  reason  to  believe  that  the  requested  transaction  is  not 
authorized or as otherwise provided in this Agreement

What the Credit Union may do if You do not meet Your Obligations under 
this Agreement (“Default”): You will be in default if: (a) you fail to pay the 
Minimum Payment Due by the Payment Due Date; (b) the Credit Union, in its sole 
discretion, feels insecure (For example: Our good faith belief that your ability 
to pay your account is impaired; use of your account in any manner or in any 
way that may expose the Credit Union to a risk of loss; etc.); (c) your ability to 
repay is materially reduced by a change in your employment, by an increase in 
your obligations, by bankruptcy or insolvency proceedings involving you, by your 
death, or (for community property state residents only) by a change in marital 
status  or  domicile;  (d)  you  exceed  your  credit  limit  without  our  permission; 
(e)  you  have  made  a  false  or  misleading  statement  to  us  in  your  application 
or  otherwise;  (f)  you  are  in  default  under  any  other  agreement  with  us;  
(g) if you use or authorize the use of any Card(s) to make or facilitate any illegal 
transaction; or (h) you fail to perform any of your other obligations under the 
terms of this Agreement as it may be amended from time to time. Upon default 
we may close your Account to future purchases and advances and, to the extent 
not  prohibited  by  Governing  Law,  demand  immediate  payment  of  your  entire 
Account balance, after giving you any notice and opportunity to cure the default 
if  required  by  applicable  law.  The  Credit  Union’s  sole  obligation  hereunder 
with regard to determining and declaring an event of default is the exercise of  
“good  faith,”  based  on  its  subjective  understanding  of  applicable  facts.  
We shall also have the right to close your account and terminate access privileges 
where your account is inactive for such periods of time as we may from time-to-
time determine to be appropriate for protecting both our and your interests. 

When  You  may  be  Responsible  for  Legal  and  Other  Costs:  You  agree  to 
pay all costs incurred by the Credit Union in collecting any amounts you owe 
or  in  enforcing  or  protecting  the  Credit  Union’s  rights  under  this  Agreement, 
including attorneys’ fees of 20% of the unpaid balance or such greater sum as 
may be reasonable, and also those costs, expenses and attorneys’ fees incurred 
in any appellate, bankruptcy and post-judgment proceedings, except as limited 
or prohibited by applicable law.

Updating  and  Disclosing  Financial  Information:  We  may  report  your 
performance under this Agreement to credit reporting agencies and secure follow-
up credit reports on you for any legitimate business reason, including if you fail to 
make your minimum payments on time. We can reinvestigate and reevaluate any 

10

information you provide on your Visa Application at any time, and in the course of 
doing so, we may ask you to provide additional information, request credit bureau 
reports and/or otherwise verify your current credit standing.

Access to Account Information: You agree that all borrowers and authorized 
users will have access to information regarding transactions on your account, 
including but not limited to purchases and cash advances, account balances, 
account  history,  payments  and  other  information  relating  to  or  arising  with 
regard to this account or any transaction. 

Change of Name, Address or Employment: You will notify us immediately in 
writing if your name, home address, or employment changes.

Correcting the Credit Union’s Credit Report: If  you think  the Credit Union 
reported erroneous information about you to a credit reporting agency, call the 
Credit Union at the telephone number listed on your monthly billing statement. 
We will promptly investigate the matter. We will contact each credit reporting 
agency  whose  records  may  reflect  an  error  and  require  them  to  correct  your 
report if our investigation proves you correct. If Credit Union disagrees with you 
after its investigation, we will advise you in writing or by phone and instruct you 
how to submit to those agencies a statement of your position that will become 
a part of your credit record with them.

When  Your  Account  may  be  Closed  and  Effects  of  Account  Closing:  
Any  individual  cardholder,  without  the  consent  of  other  cardholders,  may 
close  your  Account  at  any  time  by  notifying  us  in  writing  as  indicated  in 
this  Agreement.  Credit  Union  may  close  your  account  or  suspend  your  Card 
privileges or Convenience Checks at any time without prior notice. Credit Union 
may  also  reissue  a  different  Card  or  different  checks  at  any  time.  You  must 
return the Card or the Convenience Checks to the Credit Union upon request. 
You  agree  that  the  Card  and  all  Convenience  Checks  remain  the  property  of 
Credit Union. Each Card we issue will have an expiration date. Upon expiration 
of your Card your account will automatically terminate or the Credit Union, in its 
sole discretion, may extend your Agreement and issue a new card with a new 
expiration date. If your account is closed, expires or your credit privileges are 
terminated or suspended, you will remain responsible for paying all amounts you 
owe us according to the terms of this Agreement. Without limiting the foregoing, 
the Credit Union has the right to terminate your line of credit or any part of the 
services provided pursuant to this Agreement and to demand the return of all 
cards, access checks and other access devices if the Credit Union, in its sole 
discretion, feels that it is insecure for any reason whatsoever; including but not 
limited  to  mismanagement  of  your  account,  failing  to  safeguard  any  access 
device, creation of any credit balances by you that may increase the risk of loss 
or exposure of the Credit Union or failing to cooperate with the Credit Union or 
others  with  regard  to  any  claim  of  unauthorized  use  or  any  other  defense  to 
payment under applicable law.

Changing  This  Agreement:  The  Credit  Union  may  change  the  terms 
of  this  Agreement,  including  the  Annual  Percentage  Rate,  at  any  time.  
Except where limited by applicable law, the new terms, including, but not limited 
to, increasing the Annual Percentage Rate or the way the Credit Union calculates 
Interest Charges, late charges, and the minimum payment due, will apply both 
to new purchases and cash advances and to the existing outstanding balance 
of your account as of the day of the change. In accordance with applicable law, 
the Credit Union will notify you of any increased charge or change by writing to 
you at the most recent address shown for you on the Credit Union’s records.

11

The  Effect  of  any  Delay  in  Enforcement  or  Waiver:  The  Credit  Union  may 
delay or waive enforcement of any of the provisions of this Agreement, including 
any  agreement  to  make  timely  payments,  without  losing  its  right  to  enforce 
the same provision later or any other provisions of this Agreement. You waive 
the  right  to  receive  notice  of  any  waiver  or  delay  or  presentment,  demand, 
protest, or dishonor. You also waive any applicable statute of limitations to the 
full extent permitted by law and any right you may otherwise have to require 
the  Credit  Union  to  proceed  against  any  person  before  suing  you  to  collect.  
You understand that the Credit Union will not be liable for a merchant’s or other 
parties’ refusal to honor your Card whether due to an error by the Credit Union, 
the merchant, the Credit Union’s authorized agent, or other third party.

Additional  Terms  of  Agreement:  To  the  extent  not  prohibited  by  applicable 
law, the terms, interpretation and enforcement of any claim or dispute arising 
under this Agreement, as well as all parties’ rights and duties, will be governed 
by  South  Carolina  state  law  regardless  where  you  may  reside  or  use  your 
account. Further, this Agreement is the contract which governs all transactions 
on your Account even though sales, cash advances, credit or other slips may 
contain different terms. 

You  may  not  transfer  or  assign  your  account  or  Card  to  any  other  person.  
The Credit Union may assign or transfer this Account, your Account balance, 
or this Agreement to another person, who will have all of our rights hereunder.  
This  Agreement  is  binding  on  your  heirs  and  legal  representatives.  If  there 
are  joint  obligors  or  authorized  users  for  this  credit  plan,  each  of  you 
will  have  the  right  to  use  the  Account  to  obtain  loans  pursuant  to  the 
terms  hereof.  Any  one  obligor’s  elections,  transactions  and  directions 
to  the  Credit  Union  shall  be  binding  upon  all  obligors.  Each  of  you  will 
be  liable  for  all  obligations  owing  on  the  Account  whether  borrowed  by  you 
or  otherwise  and  whether  within  or  beyond  the  credit  limit.  Your  liability  will 
be  joint  and  several.  Either  party  has  the  right  to  cancel  this  Agreement.  
Further each of you is responsible for all amounts borrowed by any authorized 
user(s).  Authorized  users  and  other  users  may  also  be  required  to  repay 
the  amount  owed  for  charges  they  make;  however,  you  remain,  at  all  times, 
primarily responsible for all amounts owed. All Cards, billing statements and 
notices will be mailed or delivered to the address given on the application for 
either  applicant  unless  you  direct  otherwise  in  writing.  If  any  law  or  judicial 
ruling  makes  any  part,  provision,  sentence,  or  section  of  this  Agreement 
unenforceable, the remainder will continue in full force and effect. 

Payment Protection Options–Credit Insurance: If you elect insurance as set 
forth  in  your  application  and  your  application  is  approved,  then  the  charges 
will be added to your Account balance each billing cycle. Credit insurance is 
voluntary and not required to obtain a credit card account with us. You have the 
right to terminate this insurance at any time by notifying us in writing.

Convenience Payment Options: If you establish an automated repayment plan 
and your designated account does not transfer the required minimum payment 
due so that we receive it by the stated due date, you remain responsible for 
making the required minimum monthly payment by the stated due date and any 
fees that may be assessed for failure to do so. 

Compliance with Applicable Laws and Prohibition of Illegal Transactions: 
You warrant and agree that you will at all times comply with all Applicable Laws; 
and that your card and services are at all times subject to Applicable Laws. 
Further, you agree and warrant that your Credit Card, other access device or any 
related account will not be used to make or facilitate any illegal transaction(s) 
as  determined  by  applicable  law;  and  that  any  such  use,  including  any  such 
authorized  use,  will  constitute  an  event  of  default  under  this  Agreement.  
Certain federal and/or state laws or Card Service Providers’ Rules may limit or 
prohibit certain transactions such as (but not limited to) those coded as possible 

12

gambling transactions. The Credit Union may decline to accept, process, or pay 
any transaction that we believe to be illegal or unenforceable (regarding your 
obligation to pay us or otherwise) under applicable law; or which is otherwise 
limited or prohibited, including but not limited to any transaction involving or 
relating  to  any  gambling  activity.  Such  prohibition  or  limitations  may  affect 
some otherwise proper or allowable transactions such as charges incurred at 
a  hotel-casino.  You  understand  and  agree  such  limitations/prohibitions  are 
not  within  the  Credit  Union’s  control  and  that  the  Credit  Union  will  not  have 
any liability, responsibility, or culpability whatsoever for any such use by you 
or any authorized user(s); or for declining to accept, process, or pay any such 
transaction. You further agree to indemnify and hold the Credit Union harmless 
from any suits, liability, damages, or adverse action of any kind that results 
directly or indirectly from any such use of your account and/or access devices.

Skip Payment Option: At our option, we may offer you the opportunity to not 
make  (“skip”)  a  minimum  payment  during  certain  designated  billing  cycles 
(“skip payment period”). If you do not make your minimum payments as provided 
in this Agreement during such designated billing cycles, you understand that 
we will continue to apply Interest Charges to your account. Beginning with the 
billing cycle following an allowed skip payment period, all other provisions of 
this  Agreement  will  apply.  We  have  no  obligation  to  accept  your  application 
for any skip payment period offered, and you authorize us to investigate your 
creditworthiness including obtaining consumer credit reports. We may charge 
you an application processing fee when disclosed for each skip payment period 
we  may  offer  to  cover  our  costs  of  investigating  your  qualifications  for  this 
extension  including  but  not  limited  to  the  costs  associated  with  researching 
your creditworthiness.

Modifications to required minimum monthly payments: We may allow you, 
from  time  to  time,  to  omit  a  monthly  payment  or  make  a  reduced  payment. 
We  will  notify  you  when  these  options  are  available.  This  will  only  occur  on 
an  isolated  basis,  such  as  when  the  Credit  Union  is  working  with  borrowers 
affected  by  a  state  or  federally  declared  disaster.  If  in  response  to  such 
notification, you may omit a payment or make a reduced payment, while interest 
charges,  applicable  fees,  and  other  regular  transactions,  if  any,  will  accrue 
on  your  account  balances  in  accordance  with  this  Agreement.  The  reduced 
payment amount may be less than your interest charges. You must make the 
reduced payment on time to avoid a Late Fee. You must resume making your 
regular  Total  Minimum  Payment  Due  each  month  following  any  modifications 
made to your required minimum monthly payment.

Optional  Purchase  Rewards  Program  (CU  Rewards):  Participation  in  the 
travel/merchandise  purchase  point  rewards  program  is  automatic  with  this 
Visa credit card program. You understand and agree we are not obligated to 
continue or to offer such a program. We reserve the right to change the program 
and/or any third party program servicer with or without conversion of points, 
privileges, point accruals, redemption periods, etc. If benefits are withdrawn 
prior to any accrued use by you, we have no obligation to provide any benefit, 
enhancement, consideration or compensation to you or anyone. Program rules 
are provided by the program servicer and you agree to abide by those terms of 
use as amended from time to time.

Visa  Account  Updater  (VAU):  VAU  is  an  account  updating  service  in  which 
your card is automatically enrolled. When your card(s) expire, are lost or stolen,  
and  new  cards  are  issued,  the  service  may  update  relevant  card  data  (card 
numbers  and  expiration  dates)  to  merchants  who  participate  in  an  effort  to 
facilitate uninterrupted processing of your recurring charges. Visa only sends 
updated card numbers and expiration dates. No other personal information is sent.  
If your name or address changes you will need to personally update merchants 
with  those  changes.  The  database  is  accessed  by  those  qualified  merchants 

13

seeking your account information after you requested they process a recurring 
payment or payments. This service is provided as a free benefit to you. 

Limitation of Lawsuits: You agree that any lawsuit based on a cause 
of action against us must be filed within one year from the date it 
arises or you shall be barred from filing any lawsuit. This limitation 
includes tort, contract and all other causes of action for which you 
and we may lawfully contract to limit.

When  Traveling:  Because  card  fraud  continues  to  increase  at  an  alarming 
pace the Credit Union takes extensive measures to minimize and prevent fraud.  
There are precautionary measures you should take as well:

in  certain 

•  Notify the Credit Union of your extensive domestic or international 
travel plans
•  Inquire  about  potential  blocking  of  transactions 
countries or locales
•  Test your card and PIN before traveling
•  Verify your card will not expire during your travels
•  Carry alternative payment methods—travelers checks, additional 
credit or debit cards, etc.
•  Do not pack or carry all payment methods in one place—put one in 
your wallet and another in your suitcase, etc.
•  Remain alert to pickpockets
•  Photocopy all payment methods, front and back, and keep copies 
on hand and at home

If  you  would  like  information  about  credit  counseling  services,  please  call 
1.866.685.6322.  You  may  also  visit  www.frbatlanta.org  for  a  list  of  credit 
counseling and debt management services.

YOUR BILLING RIGHTS STATEMENT
KEEP THIS NOTICE FOR FUTURE USE

This Notice contains important information about your rights and our 
responsibilities under the Fair Credit Billing Act. 

NOTIFY US IN CASE OF ERRORS OR QUESTIONS 
ABOUT YOUR STATEMENT / BILLING AT:

Greenville Federal Credit Union Card Services 
1501 Wade Hampton Blvd., Greenville, SC 29609
800.336.6309
www.greenvillefcu.com

If  you  think  your  statement  is  wrong,  or  if  you  need  more  information  about 
a transaction on your statement, you must write to us on a separate sheet of 
paper to the address listed in your periodic statement. You should write to us as 
soon as possible. We must hear from you no later than 60 days after we sent you 
the first statement on which the error or problem appeared. You can telephone 
us but doing so will not preserve your rights. In your letter, you should give us 
the following information:

•  Your name and account number. 
•  The dollar amount of the suspected error. 
•  Describe the error and explain why you believe there is an error. 
•  If you need more information, describe the item you are not sure about. 

If you have authorized us to pay your credit card bill automatically from your 
savings or checking account, you can stop payment on any amount you think is 

14

wrong. To stop the payment, your letter must reach us 3 business days before 
the automatic payment is scheduled to occur.

YOUR RIGHTS AND OUR RESPONSIBILITIES AFTER  
WE RECEIVE YOUR WRITTEN NOTICE:

We must acknowledge your letter within 30 days unless we have corrected the 
error by then. Within 90 days, we must either correct the error or explain why we 
believe the bill was correct.

After we receive your letter, we cannot try to collect any amount you question, 
or  report  you  as  delinquent.  We  can  continue  to  bill  you  for  the  amount  you 
question, including INTEREST CHARGES, and we can apply any unpaid amount 
against your credit limit. You do not have to pay any questioned amount while 
we are investigating, but you are still obligated to pay the parts of the bill that 
are not in question.

If we find that we made a mistake on your statement, you will not have to pay 
the INTEREST CHARGES related to any questioned amount. If we didn’t make a 
mistake, you may have to pay INTEREST CHARGES, and you will have to make up 
any missed payments on the questioned amount. In either case, we will send you 
a statement of the amount you owe us and the date that it is due.

If  you  fail  to  pay  the  amount  we  think  you  owe  us,  we  may  report  you  as 
delinquent. However, if our explanation does not satisfy you and you write us 
within 10 days telling us that you still refuse to pay, we must tell anyone we 
report  you  to  that  you  have  a  question  about  your  statement.  And,  we  must 
tell you the name of anyone we reported you to. We must tell anyone we report 
you to that the matter has been settled between you and us when it finally is.  
If we don’t follow these rules, we can’t collect the first $50.00 of the questioned 
amount, even if the statement was correct.

SPECIAL RULE FOR CREDIT CARD PURCHASES:

If you have a problem with the quality of property or services that you purchased 
with a credit card and you have tried in good faith to correct the problem with 
the merchant, you may have the right not to pay the remaining amount due on 
the purchase. There are limitations on this right:

1.  You must have made the purchases in your home state or, if not within 
your home state, within 100 miles of your current mailing address; and the 
purchase must have been more than $50.00, and
2.  You must have used your credit card for the purchase (Cash advances 
from  and  ATM  or  with  a  check  that  accesses  your  credit  card  account  do 
not qualify), and
3.  You must not yet have fully paid for the purchase

These limitations do not apply if we own or operate the merchant, or if we mailed 
you the advertisement for the property or services.

CONTACT INFORMATION:

To report a lost or stolen Visa credit card after business hours, call toll 
free:  866.820.6796  You  may  also  call  the  credit  union  toll  free  number 
and  respond  as  prompted:  800.336.6309.  If  you  are  out  of  the  country,  
call collect to 727.299.2449.

Note: The information in this document is accurate as of the printing date 
and is subject to change. For changes since printing, please contact us 
as noted above.

Effective November 1, 2021

15

Greenville
3375 Pelham Rd.
Greenville, SC 29615

Greenville
1501 Wade Hampton Blvd.
Greenville, SC 29609

Mauldin
142 Tanner Rd.
Greenville, SC 29607

Greer
107 W. Church St.
Greer, SC 29650

greenvillefcu.com
800.336.6309