CARDHOLDER AGREEMENT AND DISCLOSURE 

EFFECTIVE:  MARCH  1, 2017 

CARDHOLDER AGREEMENT AND DISCLOSURE 
STATEMENT FOR YOUR VISA® ACCOUNT 

This Agreement and Disclosure Statement covers your Visa® Account 
(“Account”) with us. In this Agreement, the words “you” and “your” 
mean any user of your Account.“We,” “our,” and “us” mean Advancial 
Federal Credit Union (“Advancial”). In this Agreement, any plural term 
shall be deemed singular and any singular term shall be deemed plural 
when context and construction so require. In this Agreement, the word 
“Card” means any credit card issued to you or to those designated by 
you under the terms of this Agreement. If you sign an application for 
a Visa Account under this Agreement or sign or use any Visa Card or 
Account issued, or allow others to use your Card or Account, you agree 
to all of the following terms and conditions: 

1. General. You authorize us to pay for your Account items 
representing the following transactions: (a) purchases of goods and 
services made using the Card, (b) cash advances in any of the following 
forms: (i) cash advances obtained from financial institutions, automated 
teller machines, or others through use of the Card, or (ii) check advances 
obtained through using special checks (Convenience Checks) to access 
your Account. Such checks will be treated as cash advances under this 
Agreement and may not be used to pay your bill or any other loan with 
us, and (c) balance transfers requested by you orally and in writing, 
subject to our security procedures.You agree that we may verify the 
authenticity of balance transfer requests using our security procedures in 
place at the time of any such request. 

2. Credit Limit. You will be advised of the credit limit applicable to your 
Account.You promise not to allow your outstanding balance to exceed 
your credit limit as disclosed at issuance or as adjusted from time to time 
at our discretion. If you exceed your credit limit, we can still charge you 
for all purchases and advances without giving up any of our rights. If you 
write a Convenience Check which causes you to exceed your credit limit, 
we are under no obligation to pay such check, and it may be returned to 
payee unpaid at our option. 

3. Convenience Checks. We may at our discretion, issue checks to 
you which may be used for any purpose other than making a payment 
for credit to your account or any other loan account with us. By signing 
such checks, you authorize us to pay the item for the amount indicated 
and post such amount as a cash advance to your account.We do not 
have to pay any item which would cause the outstanding balance in your 
account to exceed your credit limit. Please refer to the Account Opening 
Disclosures, attached and incorporated into this Agreement, for additional 
charges that apply in connection with the use of Convenience Checks. 

4. Joint Applicant Liability. If the Account is issued to you and others 
as a joint Account, each use of your Account shall be an extension of 
credit to all, and each of you shall be jointly and severally liable for all 
charges made to the Account, including applicable fees. In addition, you 
agree that each of you designates the other as agent for the purpose 
of making purchases extended under this Agreement. Notice to one of 
you shall constitute notice to all.Any joint cardholder may remove him/ 
herself from responsibility for future purchases at any time by notifying 
us in writing. However, removal from the Account does not release you 
from any liability already incurred. 

5. Others Using Your Account. If you allow anyone else to use your 
Account, you will be liable for all credit extended to such persons.You 

will be liable for all actual, implied or apparent authorized use of your 
Account.You promise to pay for all purchases and advances made by 
anyone you authorize to use your Account, whether or not you notify us 
that he or she will be using it. If someone else is authorized to use your 
Account and you want to end that person’s privilege, you must let us 
know in writing and if he or she has a Card, you must return that Card 
with your written notice for it to be effective. Each user of your 
Account may sign the Convenience Checks without the signature of any 
other party to this Agreement. 

6. Removal of Joint Cardholder. If a joint cardholder is removed 
from the Account, the Account will be closed and the remaining 
cardholder(s) must reapply for a new card account in order to retain 
credit card privileges. 

7. Promise to Pay. You promise to repay us all payments made for 
your Account resulting from use of the Card, using your Convenience 
Checks or otherwise, plus an INTEREST CHARGE on the unpaid 
balance.At the end of each monthly billing cycle, you will be furnished 
a periodic statement showing, among other things, the amount of all 
purchases, advances, fees, and INTEREST CHARGES posted to your 
Account during the billing cycle, together with all payments and credits 
posted to your Account.The periodic statement will also show the 
balance owed as of the end of the billing cycle.The balance owed will be 
designated as the “New Balance” on the periodic statement. 

You agree to pay on or before the “Payment Due Date” shown on the 
front of the periodic statement, at your option, either (a) the entire 
“New Balance”, or (b) the “Current Payment Due” which includes a 
minimum payment equal to an amount which is at least 3% of the “New 
Balance” or $18.00, whichever is greater, plus any amount in excess of 
the credit limit established by us, plus any past due minimum payments. If 
any “New Balance” is $18.00 or less, it shall be paid in full.You may make 
extra payments in advance of the due date without penalty, and you may 
repay any monies advanced, credit extended, or amount outstanding at 
any time without penalty for early payment. Regardless of the amount 
of any extra payment during a given month, a monthly payment will be 
required the following month if a balance remains in your Account. 

8. Cost of Credit. 

a. Balance subject to and rate of INTEREST CHARGE – If your 
Card features an Introductory Rate for purchases, until the first day 
of the billing cycle that includes the 12-month anniversary date of the 
opening of your Account, you will pay an INTEREST CHARGE for 
all purchases made at the Introductory Rate Daily Periodic Rate and 
corresponding ANNUAL PERCENTAGE RATE (“APR”) set forth 
in the Account Opening Disclosures.Thereafter, and for cash advances at 
all times, including during any Introductory Rate period, you will pay an 
INTEREST CHARGE for all advances made against your Account at 
the Standard Rate Daily Periodic Rate and corresponding APR set forth 
in the Account Opening Disclosures. Balance transfers may be subject 
to a temporary Promotional Rate as set forth in the Account Opening 
Disclosures, and will be subject to the Standard Rate Daily Periodic Rate 
and APR after any Promotional Rate period. If a temporary Promotional 
Rate does not apply, balance transfers will be subject to the Standard 
Rate Daily Periodic Rate and APR at all times, including during any 
Introductory Rate period for purchases. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
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Cash advances, including balance transfers, incur an INTEREST 
CHARGE from the date they are posted to the Account. New 
purchases will not incur an INTEREST CHARGE on the date they 
are posted to the Account if you have paid the Account in full by the 
due date shown on your previous monthly statement or if there was no 
previous balance. No additional INTEREST CHARGE will be incurred 
whenever you pay the Account in full by the Payment Due Date. 

We calculate the periodic INTEREST CHARGE on your Account 
by applying the applicable Daily Periodic Rate to the Average Daily 
Balance of your Account for each feature category, including certain 
current transactions. Feature categories include purchases, balance 
transfers, cash advances and promotional balances.These calculations 
may combine different feature categories with the same Daily Periodic 
Rates.The Average Daily Balance for each feature category is arrived at 
by taking the beginning balance of each feature category each day and 
adding any new transactions to the balance, except we will not include 
new purchases if you have paid in full the New Balance on your previous 
statement by the Payment Due Date or if the New Balance on your 
previous statement was zero or reflected a credit balance.We then 
subtract any payments or credits and unpaid INTEREST CHARGES 
and FINANCE CHARGES allocated to the feature category balance 
for the day.This gives us the daily balance for such feature category. 
The daily balances for each feature category are then added together 
and divided by the number of days in the billing cycle.The result is 
the Average Daily Balance for each feature category.The periodic 
INTEREST CHARGE for each feature category is determined by 
multiplying the Average Daily Balance by the number of days in the billing 
cycle and applying the applicable Daily Periodic Rate to the product. 

b. Grace Period and When INTEREST CHARGE Begins to 
Accrue – Credit purchases made during a billing cycle will not accrue 
a periodic rate portion of INTEREST CHARGES during that billing 
cycle if you have paid in full the entire “New Balance” shown on your 
most recent previous periodic statement by the “Payment Due Date” 
shown on such statement, or there was a zero or credit balance on your 
most recent previous periodic statement, and you pay the New Balance 
in full by the Payment Due Date shown on the current billing statement. 
The Payment Due Date will be at least 25 days from the date we send 
each periodic statement. Otherwise, the INTEREST CHARGE on 
credit purchases will begin to accrue on the date each credit purchase 
is posted to your Account.To avoid an additional periodic rate portion 
of INTEREST CHARGES being applied in the next billing cycle to 
current cycle credit purchases, you must pay in full the New Balance by 
the Payment Due Date shown on your periodic statement. 

c. Periodic Review of Creditworthiness and APR Adjustments – 
Except for Dinero Visa and Savings Secured Visa Accounts, the Standard 
Rate Daily Periodic Rate and corresponding APR for all advances is 
based on certain creditworthiness criteria.After your Account has been 
open for at least one year, we may review your creditworthiness from 
time to time, including when you request a credit limit increase, and 
adjust the Standard Rate Daily Periodic Rate and corresponding APR 
for all advances within the range set forth in the Account Opening 
Disclosures. If we increase your Standard Rate APR, we will notify you 
in accordance with applicable law. Increases in your Standard Rate APR 
will remain in effect for at least six months and may remain in effect 
indefinitely.Any increase in your Standard Rate APR will only apply to 
advances made after the effective date of the change.Advances made 
before the effective date of a Standard Rate APR increase will remain 
subject to the APR in effect before the date of the change. 

9. Default. You will be in default: (a) if you fail to make any payment 
on time; (b) if you fail to keep any promises you have made under this 
Agreement or any other agreement with us; (c) if you are the subject 
of an order for relief under Title 11 of the U.S. Code (Bankruptcy); (d) 
if anyone tries, by legal process, to take any of your money kept with us; 
(e) if you have given us false or inaccurate information in obtaining your 
Card; or (f) if anything happens which we reasonably believe endangers 
your ability to repay what you owe. 

10.Acceleration. If you are in default, we may call any amounts you still 
owe immediately due and payable plus INTEREST CHARGES which 
shall continue to accrue until the entire amount is paid.The Card remains 
our property at all times, and you agree to immediately surrender the 
Card and any unused Convenience Checks on our demand.You agree to 
pay all reasonable costs of collection, including court costs and attorney’s 
fees and any costs incurred in the recovery of the Card.You expressly 
waive presentment, demand, notice of intention to accelerate, and notice of 
acceleration of the maturity of any amounts owing under this Agreement. 

11. Denial of Card Services. We may terminate or restrict your Card 
services if you default or cause us a loss under this Agreement or any 
other obligation you have to us, or if you are abusive in the use of your 
Card or any other accounts or services with the Credit Union. In certain 
circumstances, Card services may be reinstated if any delinquency, loss, or 
abuse is subsequently cured. 

12.Termination or Changes. We can, by written notice, terminate this 
Agreement at any time.You may terminate this Agreement, by written notice, 
as to future advances at any time.Termination by either party shall not affect 
your obligation to repay any payments made for your Account resulting 
from the use of the Card or using your Convenience Checks as well as 
INTEREST CHARGES and other related charges. Subject to applicable 
law, we have the right to add to, change, or delete any of the terms of this 
Agreement, including the periodic rate, at any time by written notice. 

13. Late Payment Fee. We may assess a Late Payment Fee in an 
amount as set forth in the Account Opening Disclosures if your “Current 
Payment Due” is not received within 10 days of your payment due date. 
In no event will the amount of the Late Payment Fee exceed the amount 
of the required minimum payment for the applicable statement period. 

14. Returned Payment Fee. If you send us a check or other form of 
payment for your Account and the check or payment is not honored, 
you may be charged a Returned Payment Fee in an amount as set forth 
in the Account Opening Disclosures. In no event will the amount of the 
Returned Payment Fee exceed the amount of the required minimum 
payment for the applicable statement period. If a Convenience Check is 
returned, you will be charged a fee for each returned check as set forth 
in the Account Opening Disclosures. 

15. Liability for Unauthorized Use. You may be liable for the 
unauthorized use of your Card. If you notice the loss or theft of your 
Card or a possible unauthorized use of your Card, you should call us 
immediately at: 

800.322.2709 or 214.880.0141 

You may also write us at: 

Advancial 
1845 Woodall Rodgers Fwy., Ste. 1300 
Dallas, TX 75201 

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Although you may write to notify us of unauthorized use, calling us 
immediately at the telephone numbers above is the best way to keep 
your possible losses down. Under Visa’s zero liability policy, you will not 
be liable for unauthorized use of your Card once you notify us orally 
or in writing of the loss, theft or possible unauthorized use.Visa’s zero 
liability policy does not apply if you are grossly negligent or fraudulent 
in the handling of your Account or your Card, nor does it apply in the 
case of cash advances obtained at an ATM.You will not be liable for any 
unauthorized use that occurs after you notify us.You may, however, be 
liable for unauthorized use that occurs before your notice to us. In any 
case, your liability will not exceed $50.00. 

16. Change of Address and Other Information. If you move, you
must promptly give us your new address so we may change our records.
You agree to write your new address on that portion of the monthly
statement returned with your payment, or, if you pay electronically, by
way of our payment website.You also agree to notify us promptly of any
change in your name, telephone number or place of employment.

17. Crediting of Payments. We accept payments at (i) our branch
offices, (ii) at the address given on the front of your monthly statement,
and (iii) electronically through our online and mobile banking services.
Payments received by these methods will be credited on the date of
receipt. Payments not received by these methods may be subject to a
delay in crediting of up to five days. Payments or credits will be applied
first to any INTEREST CHARGES then due and the remainder to
the unpaid balance.

18. Non-Waiver. We can accept late payment(s) or partial payment(s)
or check(s) or money order(s) marked “payment in full” without losing
any of our rights under this Agreement.We can also delay enforcing any
of our rights under this Agreement without losing them.

19. Stop-Payment Orders. Our rules for stopping payment on
our ordinary checks apply to stopping payment on your Convenience
Checks. If you ask us to stop payment or renew a stop payment order,
you will be charged for each order or renewal of an order the amount
then being charged by us for all of our checking accounts.

20. Post-Dated Checks. You agree not to write post-dated
Convenience Checks, and you further agree to hold us harmless from
any and all losses and liability incurred due to the inadvertent payment
by us of a post-dated Convenience Check written by you.

21. Conforming Charges to Applicable Law. Notwithstanding
any other provisions contained in this Agreement, we do not intend to
charge and you shall not be required to pay any amount of INTEREST
CHARGE or other fee or charge that is in excess of the maximum
permitted by applicable law.Any payments in excess of the maximum shall
be refunded to you or credited against your principal balance at our option.

22. Security for this Account. To secure your Credit Card Account,
you grant us a purchase money security interest under the Uniform
Commercial Code in any goods you purchase through the Account. If
you default, we will have the right to recover any of these goods which
have not been paid for.As a condition for the approval of your Visa
Account you grant us a specific pledge of your Credit Union shares as
provided below.

PAGE 3 

23. Pledge of Share Account(s) – NOTE:You specifically grant us
a consensual security interest in all individual and joint accounts
you have with us now and in the future to secure repayment of
credit extensions made under this Agreement.The granting of
this security interest is a condition for the issuance of any Card
which you may use, directly or indirectly, to obtain extensions
of credit under this Agreement. Shares and deposits in an
Individual Retirement Account or any other account that would
lose special tax treatment under state or federal law if given as
security are not subject to the security interest you are giving.

24.Additional Security. If you have other loans with us, now or in the
future, collateral securing those loans may also secure your obligations
under this Agreement. Please read any security agreement you sign in
order to determine if the collateral also secures your obligations under
this Agreement and other agreements you have with us.

25. Notification Address for Information Reported to Consumer
Reporting Agencies. We may report the status and payment history
of your Account to credit reporting agencies each month. If you believe
that the information we have reported is inaccurate or incomplete, please
notify us in writing at Advancial Federal Credit Union, 1845 Woodall
Rodgers Fwy., Ste. 1300, Dallas,TX 75201. Please include your name,
address, telephone numbers and Account number.

26. Illegal Transactions. You may not use your Card or Account
for any illegal transaction.You agree that we may decline to process
any transaction which we believe in good faith to be for an illegal
purpose.You agree that we will not be liable for declining to process
any such transaction. If we do process any transaction which ultimately
is determined to have been for an illegal purpose, you agree that you
will remain liable to us under this Agreement for any such transaction
notwithstanding its illegal nature.You agree that any illegal use of the
Card or your Account will be deemed an act of default under this
Agreement.You further agree to waive any right to take legal action
against us for your illegal use of the Card or Account and to indemnify,
defend, and hold us and Visa International, Inc. harmless from and against
any lawsuits, other legal action, claims or liability that results directly or
indirectly from such illegal use.

27. International Transactions. If you effect an international
transaction with your Visa Card, the rate of exchange between the
transaction currency and the billing currency used for processing the
international transaction will be a rate selected by Visa from the range of
rates available in wholesale currency markets for the applicable central
processing date, which rate may vary from the rate Visa itself receives
or the government-mandated rate in effect for the applicable central
processing date.

28.Visa Emergency Services. If you request and we agree to provide
Visa Emergency Services, you acknowledge that we may provide personal
data concerning you to Visa U.S.A., its Members, or their respective
contractors for the purpose of providing you with Visa Emergency cash
and emergency Card Replacement Services, and you consent to the
release of your information for these purposes.

29.Advancial Rewards Card Program. With the Advancial Rewards
Card Program, you can earn rewards points when you purchase eligible
goods and services with your Card.Accumulated points may be redeemed
for many valuable reward options.The Advancial Rewards Card Program is
subject to separate Terms and Conditions provided separately.

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PAGE 4 

30.Additional Provisions. Each provision of this Agreement must
be considered as part of the total Agreement and cannot, in any way,
be severed from it. However, you also agree that if any part of the
Agreement be found invalid, it will in no way affect the remainder of
the Agreement.The validity, construction, and enforcement of this
Agreement shall be governed by the laws of the State of Texas to the
extent not preempted by federal law.

We do not warrant any merchandise or services purchased by you with 
the Card or your Convenience Checks.All purchases and cash advances 
are extended at the option of the merchant or cash advancing financial 
institution, and we are not responsible for the refusal of any merchant or 
financial institution to honor your Card or your Convenience Checks. 

YOUR BILLING RIGHTS – KEEP THIS NOTICE FOR FUTURE USE 
This notice contains important information about your rights 
and our responsibilities under the Fair Credit Billing Act. 

What to Do if You Find a Mistake on Your Statement 
If you think there is an error on your statement, write to us at: 

Advancial 
1845 Woodall Rodgers Fwy., Ste. 1300 
Dallas, TX 75201 

In your letter, give us the following information: 

After we finish our investigation, one of two things will happen: 

• If we made a mistake:You will not have to pay the amount in

question or any interest or other fees related to that amount.
• If we do not believe there was a mistake:You will have to pay the

amount in question along with applicable interest and fees.We will
send you a statement of the amount you owe and the date
payment is due.We may then report you as delinquent if you do
not pay the amount we think you owe.

If you receive our explanation but still believe your statement is wrong, 
you must write to us within 10 days telling us that you still refuse to pay. 
If you do so, we cannot report you as delinquent without also reporting 
that you are questioning your statement.We must tell you the name of 
anyone to whom we reported you as delinquent, and we must let those 
organizations know when the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first 
$50 of the amount you question even if your bill is correct. 

Your Rights if You are Dissatisfied with Your Credit Card Purchases 
If you are dissatisfied with the goods or services that you have purchased 
with your credit card, and you have tried in good faith to correct the 
problem with the merchant, you may have the right not to pay the 
remaining amount due on the purchase.To use this right, all of the 
following must be true: 

• Account information:Your name and account number.
• Dollar amount:The dollar amount of the suspected error.
• Description of problem: If you think there is an error on your

statement, describe what you believe is wrong and why you believe
it is a mistake.

1.The purchase must have been made in your home state or within 100
miles of your current mailing address, and the purchase price must have
been more than $50.00. (Note: Neither of these are necessary if your
purchase was based on an advertisement we mailed to you, or if we own
the company that sold you the goods or services.)

You must contact us: 

• Within 60 days after the error appeared on your statement.
• At least three business days before an automated payment is

scheduled, if you want to stop payment on the amount you think
is wrong.

You must notify us of any potential errors in writing.You may call us, but 
if you do we are not required to investigate any potential errors and you 
may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 
1.Within 30 days of receiving your letter, we must tell you that we
received your letter.We will also tell you if we have already corrected
the error.

2.Within 90 days of receiving your letter, we must either correct the
error or explain to you why we believe your statement is correct.While
we investigate whether or not there has been an error:

• We cannot try to collect the amount in question, or report you as

delinquent on that amount.

• The charge in question may remain on your statement, and we may

continue to charge you interest on that amount.

• While you do not have to pay the amount in question, you are

responsible for the remainder of your balance.

• We can apply any unpaid amount against your credit limit.

2.You must have used your Credit Card for the purchase. Purchases
made with cash advances from an ATM or with a Convenience Check
that accesses your credit card Account do not qualify.

3.You must not yet have fully paid for the purchase. If all of the criteria
above are met and you are still dissatisfied with the purchase, contact us
in writing at:

Advancial 
1845 Woodall Rodgers Fwy., Ste. 1300 
Dallas, TX 75201 

While we investigate, the same rules apply to the disputed amount as 
discussed above.After we finish our investigation, we will tell you our 
decision.At that point, if we think you owe an amount and you do not 
pay, we may report you as delinquent. 

This Cardholder Agreement and Disclosures booklet supersedes all previous versions of Advancial Federal Credit Union’s Cardholder Agreement and Disclosures booklet. Agreements and 
disclosures may change from time to time. Please visit advancial.org for the most current version. 

Form EE158.2 

www.advancial.org 

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