PO Box 1009, Searcy, Arkansas 72145 
Phone:   877-611-3118 

VISA CARD MEMBERSHIP RULES – CARDMEMBER AGREEMENT 

This document contains important information about your VISA Platinum Travel Card (the Card) credit card.  You should read it carefully and keep 
a copy for your records.  Your card is being mailed under separate cover.   

These are the “Card Membership Rules” as referred to on the application.  The “Bank” and “We” means First Security Bank.  “You”, “your”, “yours” 
refer to each person signing and/or submitting the Application, with each of you being referred to as a “Cardholder”. 

First Security Bank (the Bank) has agreed to lend you money as described in this agreement, and you agree to pay us back together with interest 
charges and fees.  Your use of the account or any payment on the account indicates your acceptance of the terms of this agreement.   

1.  AGREEMENT:  You agree to accept and comply with these account terms and amendments to the terms as they occur from time to time.  If 

you fail to follow these terms, the Bank can cancel your account and can demand immediate payment of all amounts you owe. 

2. 

3. 

CREDIT LIMIT:  The Bank will assign a credit limit to your account, and post it on your monthly billing statement.   The Bank may cancel, change 
or  restrict  your  credit  availability  at  any  time.    You  agree  to  limit  your  transactions  so  that  your  balance  will  stay  within  the  credit  limit 
approved by the Bank and listed on the statement.   

CARD  USAGE:    The  Card  can  be  used  at  designated  locations  throughout  the  world  to  purchase  goods  and  services  and  to  obtain  cash 
advances.  The Bank is not responsible for the refusal of anyone to honor the Card.  You are responsible for any use of your account by an 
authorized user or anyone else that you permit to use your account.  You must notify the Bank if you want them to stop using your account.  
You are responsible for getting any cards, checks or other means of accessing your account from the authorized user.  If you wish to terminate 
an authorized user, the Bank may close your account and open a new account with a different account number. 

4. 

CARD OWNERSHIP:  As a Cardholder you do not own the Card.  When requested to do so, you will surrender the Card to the Bank or to a 
person designated by the Bank.  Any or all privileges to use the Card may be modified or canceled by the Bank at any time without notice to 
you. 

5.  MONTHLY  BILLING  STATEMENT:    The  Bank  will  send,  at  monthly  intervals  determined  by  the  Bank,  a  statement,  reflecting  all  Card 
transactions for the prior monthly period.  Such statement shall be deemed correct unless the Bank is notified to the contrary in writing within 
60 days of mailing such statement. 

6.  PAYMENT OPTIONS:  Payments are due on the payment due date shown on your monthly statement.  Each month you have the option of 
paying part of the balance as long as the payment is at least the minimum payment shown on the billing statement.  The minimum payment 
will be 3% of the New Balance or $10.00, whichever is greater.  You must pay the total New Balance if it is less than $10.00. 

7.  PAYMENT INSTRUCTIONS:  You must follow the payment instructions on your billing statement.  You can pay us by: check, money order, or 
electronic payment drawn on a U.S. bank or a foreign bank branch in the U.S.  All payments must be in U.S. Dollars.  You authorize us to collect 
any payment check either electronically or by draft. 

8. 

CREDIT BALANCES:    You may request a refund of credit balances at any time.  If you don’t request a refund, we will apply credit balances to 
new transactions unless a refund is required by law. 

9.  BALANCE TRANSFERS:    You may transfer balances to your account, up to your applicable available credit limit, by contacting the Bank at 877-

611-3118. 

10.  CASH  ADVANCES:    You  may  obtain  cash  from  automatic  teller  machines,  at  banks  or  by  using  statement  checks.    Statement  checks  made 

payable to cash or to yourself will be treated as cash advances.  There is no grace period for Cash Advances. 

11.  STATEMENT CHECKS:  For your protection, balance transfer and cash advance checks must be signed by the person whose name is printed on 

the checks. 

12.  AUTOMATIC CHARGES:  You may set up scheduled and repeat transactions to your account.  If your account is closed or suspended, or your 

account number changes, you will need to contact any persons that you are paying by automatic transactions.  

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PO Box 1009, Searcy, Arkansas 72145 

13.  CLOSING ACCOUNT:  In the event that you close this account, you agree to notify the Bank in writing and return the Card(s) cut in half.  If you 
close your account, you remain responsible to pay all amounts owed to the Bank according to the terms of these Card Membership Rules. 

14.  DEFAULT:  Your account will be in default if: 1) You do not pay at least the minimum payment when due; 2) You fail to comply with this or 
other agreements with us, or 3) We believe you may be unwilling to unable to pay your debts on time; you file for bankruptcy; or you become 
incapacitated or die.  If your account is in default, we may close it without notice and require you to pay your unpaid balance immediately.  
We can also begin collection activities.  To the extent permitted by law, if you are in default because you have failed to pay us, we will require 
you to pay collection costs, attorney’s fees, court costs and all other expenses of enforcing our rights under this agreement. 

15.  CREDIT INFORMATION:     The Bank may obtain and review your credit  history from credit  reporting agencies and may furnish information 
about you and your account to these agencies.  If you think we furnished incorrect information, write to us and we will investigate.  We may 
also furnish information to credit reporting agencies about this account in the name of an authorized user.  If you believe we have furnished 
inaccurate or incomplete information about you or your account to a credit reporting agency, write to us at: First Security Bank, PO Box 1009, 
Searcy,  Arkansas  72145.    Please  include  your  name,  address,  home  phone  number,  and  account  number,  and  explain  what  you  believe  is 
inaccurate or incomplete. 

16.  CHANGE OF TERMS:  In accordance with all applicable laws, the Bank may change or delete any term of, or add new terms to this agreement 
including, without limitation, the FINANCE CHARGE, ANNUAL PERCENTAGE RATE or minimum monthly payment amount.  When required by 
applicable law, the Bank will notify you of any change(s), deletion(s) or addition(s). 

17.  ANNUAL FEE:  $75.00. 

18.  ADDITIONAL  CHARGES:    Additional  charges,  plus  applicable  taxes,  may  also  be  assessed  if  you  request  a  copy  of  a  document,  request  a 
replacement card, or use the Card for a transaction at an automated teller machine, unless such charges are prohibited by law or regulation.  
No Finance Charge will be assessed on additional charges. 

19.  UNAUTHORIZED USE: You will not be liable for an unauthorized transaction, as long as you exercise reasonable care in safeguarding the card 
from  risk  of  loss  or  theft,  and,  upon  becoming  aware,  promptly  reporting  the  loss  or  theft  by  calling  toll-free  800-325-3678.    You  may, 
however, be liable for unauthorized use that occurs before your notice to us.  In any case, your liability will not exceed $50.   

20.  TELEPHONIC COMMUNICATION:  You authorize us to contact you using any of your telephone numbers – regardless whether the number we 
use is assigned to a paging service, cellular telephone service, specialized mobile radio service, or other radio common carrier service for which 
you may be charged for the call.  You further authorize us  to contact you through the  use of voice, text and email and through the use of 
prerecorded/artificial voice messages or an automatic dialing device.   
The Bank may monitor and/or record any telephone communication with you. 

21. 

ILLEGAL TRANSACTIONS:  Your Card may not be used for any illegal transactions. 

22.  ATM USE:  When you use an ATM not owned by the Bank, you may be charged a fee by the ATM operator or any network used to complete 

the transaction (and you may be charged a fee for a balance inquiry). 

23.  ENFORCEMENT:    We may enforce the terms of this agreement at any time.  We may delay enforcement without losing our right to enforce 

this agreement at a later time.  If any terms of this agreement are found to be unenforceable, we may still enforce the other terms. 

24.  GOVERNING LAW:  This agreement and your account will be governed by federal law, as well as the law of Arkansas, and will apply no matter 

where you live or use this account. 

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PO Box 1009, Searcy, Arkansas 72145 

Truth in Lending/Account-Opening Disclosures 

The account opening disclosures required by federal law are included on this document. 

KEEP THESE FORMS SO YOU CAN REFER TO THEM IF YOU HAVE ANY QUESTIONS REGARDING YOUR ACCOUNT. 

INTEREST RATES AND INTEREST CHARGES 
Annual Percentage Rate (APR) for 
Purchases, Balance Transfers and Cash 
Advances 
Paying Interest 

9.99%**First Security Bank reserves the right to change the Annual Percentage rate     
at its discretion at any time in accordance with all applicable laws. 
Your  due  date  is  at  least  25  days  after  the  close  of  each  billing 
cycle.  We will not charge you any interest on purchases if you pay 
your entire balance by the due date each month.   
The  Interest  Charge  on  cash  advances  begins  from  the  date  you 
obtained the cash advance.  There is no grace period. 
The Interest Charge on balance transfers begins from the date the 
transaction is posted to your account. 

Minimum Interest Charge 
For Credit Card Tips from the Consumer 
Financial Protection Bureau 

None 
To learn more about factors to consider when applying for or using 
a credit card, visit the website of the Consumer Financial 
Protection Bureau at 
http://www.consumerfinance.gov/learnmore. 

FEES 

Annual Fee 
Transaction Fees                                                
• Cash Advance 

$75 
Either $5 or 3% of the amount of each cash advance, whichever is 
greater, with a maximum charge of $40.00 

Penalty Fees 

• Late payment 

• Returned payment 

Up to $29 

Up to $29 

How We Will Calculate Your Balance:  We use a method called “Average Daily Balance (including current transactions)” or Method G for 
purchases.    We  use  a  method  called  “Average  Daily  Balance  (including  current  transactions)”  or  Method  A  for  cash  advances.    Each 
method is explained below. 

PERIODIC FINANCE CHARGE CALCULATION METHODS 

•  Method G –  Average Daily Balance (including current transactions).  The Finance Charges for a billing cycle are computed by applying the 
monthly Periodic Rate to the “average daily balance” of purchases (and if applicable, cash advances).   To get the average daily balance, we 
take  the  beginning  balance  of  your  account  each  day,  add  any  new  purchases  or  cash  advances,  and  subtract  any  payments,  credits,  non-
accruing fees, and unpaid finance charges.  This gives us the daily balance.  Then we add all the daily balances for the billing cycle and divide 
the total by the number of days in the billing cycle. The Finance Charge on purchases begins from the date the transaction is posted to your 
account. To avoid incurring an additional Finance Charge on the balance of purchases reflected on your monthly statement and, on any new 
purchases  (and  if  applicable,  cash  advances)  appearing  on  your  next  monthly  statement,  you  must  pay  the  New  Balance,  shown  on  your 
monthly statement, on or before the Payment Due Date.  The grace period for the New Balance of purchases extends to the Payment Due 
Date. 

•  Method  A – Average Daily Balance (including current transactions).   The  Finance Charges for a billing cycle are computed by applying the 
monthly Periodic Rate to the “average daily balance” of your account.  To get the average daily balance, we take the beginning balance of your 
account  each  day,  add  any  new  purchases  or  cash  advances,  and  subtract  any  payments,  credits,  non-accruing  fees,  and  unpaid  finance 
charges.  This gives us the daily balance.  Then we add all the daily balances for the billing cycle and divide the total by the number of days in 
the billing cycle. The Finance Charge on cash advances begin from the date you obtain the cash advance, or the first day of the billing cycle in 
which it is posted to your account, whichever is later.  There is no grace period. 

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PO Box 1009, Searcy, Arkansas 72145 

BILLING-ERROR RIGHTS 

Your Billing Rights: Keep This Document for Future Use 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 

If you think there is an error on your statement, write to us at:  First Security Bank, PO Box 1009, Searcy, Arkansas 72145. 
In your letter, give us the following information: 

• Account information: Your name and account number. 
• Dollar amount: The dollar amount of the suspected error. 
• Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. 

You must contact us: 

• Within 60 days after the error appeared on your statement. 
• At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong 

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you 
may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 

When we receive your letter, we must do two things: 

1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected 
the error. 
2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error: 

• We cannot try to collect the amount in question, or report you as delinquent on that amount. 
• The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
• While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
• We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

• If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. 
• If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will 
send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the 
amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do 
so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom 
we reported you as delinquent, and we must let those organizations know when the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 

If you are  dissatisfied with  the goods or services that you have  purchased with your credit card and you have tried in good faith to correct the 
problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. 
To use this right, all of the following must be true: 

1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price 
must have been more than $50. (Note: Neither of these is necessary if your purchase was based on an advertisement we mailed to you, 
or if we own the company that sold you the goods or services.) 
2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses 
your credit card account do not qualify. 
3. You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at First Security Bank, PO Box 1009, Searcy, 
Arkansas 72145. 

While  we  investigate,  the  same  rules  apply  to  the  disputed  amount  as  discussed  above.  After  we  finish  our  investigation,  we  will  tell  you  our 
decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 

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PO Box 1009, Searcy, Arkansas 72145 

Notice of Negative Information (Pre-sharing) 

Federal law requires us to provide the following notice to customers before any “negative information” may 
be  furnished  to  a  nationwide  consumer  reporting  agency.    “Negative  information”  means  information 
concerning delinquencies, late payments, insolvency, or any form of default.  This notice does not mean that 
we will be reporting such information about you, only that we may report such information about customers 
that have not done what they are required to do under our agreement. 

After  providing  this  notice,  additional  negative  information  may  be  submitted  without  providing  another 
notice. 

We may report information about your account to credit bureaus.  Late payments, missed payments, or 
other defaults on your account may be reflected in your credit report. 

*  *  *  *  *  * 

Rev 8/2016 

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PO Box 1009, Searcy, Arkansas 72145 

Visa's Zero Liability* Policy is our guarantee that you won't be held responsible for unauthorized charges made 
with your account or account information. You're protected if your Visa credit or debit card is lost, stolen or 
fraudulently used, online or offline.  

Visa's Zero Liability Policy does not apply to ATM transactions, Visa corporate or Visa purchasing card or 
account transactions, or any transactions that are not processed by Visa. For specific restrictions, limitations 
and other details, please visit http://usa.visa.com/personal/security/zero-liability.jsp.  

How it works: 
1. Shop worry-free 

Use your Visa credit or debit card to make purchases at millions of locations. 

2. Report suspicious charges immediately 

Review your monthly statement and immediately report any unauthorized charges to your financial institution. 

3. Get quick resolution 

Once you have reported an unauthorized transaction covered by Visa's Zero Liability Policy, your financial 
institution will investigate so you can have the issue corrected quickly. 

Important things to note: 
If the unauthorized transaction involves your debit card or account, Visa's Zero Liability Policy requires issuers 
to replace any funds taken from your account as the result of an unauthorized debit transaction within 5 
business days of notification. 

In the event you experience unauthorized transactions: 

•  Notify your financial institution immediately of any unauthorized use 
•  Replacement funds are provided on a provisional basis and may be withheld, delayed, limited, or rescinded by 

your issuer based on the following: 

o  Gross negligence or fraud 
o  Delay in reporting unauthorized use 
o 
o  Account standing and history 

Investigation and verification of claim 

•  The transaction-at-issue must be posted to your account before replacement funds may be issued 

For specific restrictions, limitations and other details, please visit http://usa.visa.com/personal/security/zero-
liability.jsp. 

*Visa's  Zero  Liability  Policy  covers  U.S.-issued  cards  and  does  not  apply  to  ATM  transactions,  certain  commercial  card  transactions,  or  any  transactions  not 
processed by Visa. You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please 
consult your issuer. 

Rev 8/2016 

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