LANGLEY FEDERAL CREDIT UNION 
CREDIT CARD AGREEMENT 
TERMS AND CONDITIONS 

SHARE-SECURED: MASTERCARD, GOLD MASTERCARD, VISA, PLATINUM VISA & STARTER PLATINUM VISA 

CREDIT PURCHASES 
CASH ADVANCES 

FINANCE 
CHARGE 
FOR LIMITS 
ALL 
ALL 

MONTHLY 
PERIODIC 
RATE 
.8333% 
.8333% 

ANNUAL 
PERCENTAGE 
RATES 
10.00% 
10.00% 

FINANCE CHARGE 
CALCULATION 
METHOD 
G 
F 

GOLD MASTERCARD, PLATINUM VISA & STARTER PLATINUM VISA 

CREDIT PURCHASES 
CASH ADVANCES 

CREDIT PURCHASES 
CASH ADVANCES 

FINANCE 
CHARGE 
FOR LIMITS 
ALL 
ALL 

FINANCE 
CHARGE 
FOR LIMITS 
ALL 
ALL 

MONTHLY 
PERIODIC 
RATE 
.916% 
.916% 

ANNUAL 
PERCENTAGE 
RATES 
10.99% 
10.99% 

FINANCE CHARGE 
CALCULATION 
METHOD 
G 
F 

MASTERCARD AND VISA 

MONTHLY 
PERIODIC 
RATE 
1.208% 
1.208% 

ANNUAL 
PERCENTAGE 
RATES 
14.50% 
14.50% 

FINANCE CHARGE 
CALCULATION 
METHOD 
G 
F 

REPORT LOST OR STOLEN CARD IMMEDIATELY: 1-800-449-7728 

TERMS  AND  CONDITIONS/CHANGES  TO  AGREEMENT.    Please  refer  to  the  Terms  and  Conditions  beginning  on  Page  2 
governing  the  use  of  this  account.    We  may  change  this  Agreement  at  any  time,  whether  by  adding  new  terms  and  conditions,  or 
deleting  or  amending  existing  ones.    The  changes  will  apply  to  existing  and  future  balances,  unless  our  notice  states  otherwise.    If 
required  by  law,  we  will  send  notices  of  the  change  at  least  45  days  before  it  becomes  effective.    We  will  provide  Cardholders  an 
opportunity to reject certain changes.  When we do, we may require the Account to be closed if you reject the change.  

CREDIT TERMS.  The Finance Charge Calculation Method applicable to your account for Cash Advances and Credit Purchases of 
goods and services that you obtain through the use of your card is specified at the top of this disclosure and explained below: 

Method F - The Finance Charge on Cash Advances begins to accrue on the date you obtain the Cash Advance.  To avoid incurring 
an additional Finance Charge on the balance of Cash Advances (and Credit Purchases, if this Method F is specified as applicable to 
Credit Purchases) reflected on your statement, you must pay the New Balance shown on the statement on or before the Payment Due 
Date (which is a 25 day Grace Period).  The Finance Charges for a billing cycle are computed by applying the monthly Periodic Rate 
to the average daily balance of Cash Advances (and, if applicable, Credit Purchases), which is determined by dividing the sum of the 
daily balances during the billing cycle by the number of days in the cycle.  Each daily balance of Cash Advances (and, if applicable, 
Credit Purchases) is determined by adding to the Previous Balance of Cash Advances (and, if applicable, Credit Purchases), any new 
Cash Advances as of the transaction date or the first day of the billing cycle in which posted, whichever is later (and, if applicable, any 
new Credit Purchases as posted), and subtracting any payments as received and credits as posted to your account, but excluding any 
unpaid Finance Charges. 

Method G - The Finance Charge on Cash Advances begins to accrue on the date you obtain the Cash Advance.  To avoid incurring 
an additional Finance Charge on the balance of Credit Purchases (and Cash Advances, if this Method G is specified as applicable to 
Cash Advances) reflected on your statement and on any new Credit Purchases (and, if applicable, Cash Advances) appearing on your 
next statement, you must pay the New Balance shown on your statement on or before the Payment Due Date (which is a 25 day Grace 
Period).  The Finance Charges for a billing cycle are computed by applying the monthly Periodic Rate to the average daily balance of 
Credit Purchases (and, if applicable, Cash Advances), which is determined by dividing the sum of the daily balances during the billing 
cycle by the number of days in the cycle.  Each daily balance is determined by adding to the Previous Balance of Credit Purchases 
(and, if applicable, Cash Advances) any new Credit Purchases posted to your account (and, if applicable, any new Cash Advances as 
of the transaction date or the first day of the billing cycle in which posted whichever is later) and subtracting any payments as received 
and credits as posted to your account, but excluding any unpaid Finance Charges. 

PAYMENT  CREDITING,  CREDIT  BALANCES.  Unless  otherwise  required  by  specifically  applicable  laws,  for  payments 
received by mail by 5:00 PM EST, you will receive credit that day; and for payments made in any other manner, including in person, 
your account will be credited the business day payment is received.   If there is a credit balance due you, you may request in writing a 
full refund of this credit balance at the address indicated on the front of your statement after the phrase "Send Inquiries To". 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CLOSING DATE.  All transactions received after the closing date will appear on your next statement. 

LATE CHARGES.  You agree to pay $20.00, or the lesser of the minimum payment on any payment 15 calendar days past due. 

OTHER CHARGES.  The following charges, to the extent applicable under Virginia law, will be charged to your account as other 
extensions of credit: 
 (1)    Returned  Payment  Fee  -  If  you  make  payment  on  your  Credit  Card  account  and  the  payment  is  returned  to  us  because  of 
insufficient  funds,  a  closed  account,  a  stop  payment,  or  for  any  other  reason,  we  will  charge  you  a  returned  payment  fee  of 
$25.00 for processing and handling.  

(2)    Reissue Lost or Stolen Card Fee - $5.00; Second occurrence within 12 months $25.00 
(3)    Unreturned Card(s) Fee - A $25.00 fee will be charged for card(s) not surrendered at our request for over-limit, delinquency, or 

for any other reason. 

MINIMUM  PAYMENT.    The  minimum  periodic  payment  required  is  the  total  New  Balance  as  shown  on  your  monthly  billing 
statement if the amount is under $25.00.  If the New Balance exceeds $25.00 the minimum periodic payment is 2.50% of that portion 
of the New Balance which does not exceed your credit limit, plus the entire portion of the New Balance in excess of your credit limit, 
plus any amount past due, or $25.00, whichever is greater. 

SECURITY INTEREST 
You grant us a security interest in all individual and joint share and/or deposit accounts you have with us now and in  the future to 
secure your credit card account.  When you are in default, you authorize us to apply the balance in these accounts to any amounts due.  
Shares and deposits in an Individual Retirement Account, and any other account that would lose special tax treatment under state or 
federal law if given us as security, are not subject to the security interest you have given in your shares and deposits. 

TERMS AND CONDITIONS 

The person (“Cardholder”) whose name is embossed on the face of the MasterCard, Gold MasterCard, Visa, Visa Platinum, Starter 
Platinum  card  (“Card”)  enclosed  herewith,  and  each  Cardholder,  in  the  event  more  than  one  Card  is  enclosed  herewith  bearing  the 
same account number, by signing or using said Card, receipt of which is acknowledged, agrees with the issue of the Card whose name 
is printed on the reverse (“Issuer”) as follows: 
1.  Goods  and  services  (“Credit  Purchases”)  may  be  purchased  or  leased  by  means  of  such  card  by  Cardholder  from  any  retail 
business establishment (“Seller”) who honors same upon the execution of sales slip evidencing such Credit Purchase and bearing 
the  account  number  of  Cardholder  embossed  on  the  face  of  such  Card.    Additionally,  MasterCard/VISA  Cash  Advances 
(“Loans”) may be obtained through use of such card (a) upon execution of a written request of Cardholder in a form furnished to 
him from any bank that is a member, alone or in association with others, of MasterCard/VISA International Inc., and (b) upon 
execution of a written separate agreement Issuer for a MasterCard/VISA overdraft financing agreement, if offered by Issuer. 
2.  Cardholder shall be liable and agrees to pay Issuer for Credit Purchases made by, or for Loans extended to, Cardholder or anyone 
else using such Card unless the use of such Card is by a person other than the Cardholder (a) who does not have actual, implied or 
apparent authority for such use, and (b) from which Cardholder receives no benefit.  Additionally, Cardholder shall be jointly and 
severally  liable  and  agrees  to  pay  for  all  Credit  Purchases  and  Loans  obtained  through  the  use  of  any  other  Card  bearing 
Cardholder’s account number that has been issued to another person by reason of such person being a member of Cardholder’s 
family,  or  otherwise  issued  upon  Cardholder’s  request  (all  such  Cards  bearing  the  same  MasterCard/VISA  account  number 
hereinafter collectively called “Related Cards”). 

3.  Cardholder agrees to pay to Issuer an annual membership fee (as stated in the Disclosures) for participation in Issuer’s credit card 
plan.  Such annual membership fee shall be imposed whether or not Cardholder uses the card to obtain credit purchases and loans.  
The membership fee shall be charged to Cardholder’s account each year in the amount of Issuer’s choice.  The membership fee is 
not refundable in the event of termination of the account by either Cardholder or Issuer. 

4.  Each  Card  is  the  property  of  Issuer,  is  not  transferable  and  must  be  surrendered  upon  demand.    It  can  be  cancelled  as  well  as 

repossessed by Issuer or its designee, and the privileges thereof revoked, at any time without prior notice. 

5.  Cardholder  shall  not  use  Card  or  permit  the  use  of  Related  Cards  to  obtain  Credit  Purchases  or  Loans  which  will  increase 

Cardholder’s MasterCard/VISA indebtedness to Issuer to an amount in excess of the limit established by Issuer. 

7. 

6.  All Credit Purchases and Loans are effected at the option of the Seller and Cash Advancing bank, respectively, and Issuer shall 
not  be  responsible  for  refusal  by  any  Seller  or  Cash  Advancing  Bank  to  honor  the  Card  or  any  Related  Card.    Any  refund, 
adjustment or credit allowed by Seller shall not be by cash but rather by a credit advice to Issuer which shall be shown as a credit 
on Cardholder’s account statement with Issuer. 
Issuer will send to Cardholder, at monthly intervals determined by Issuer, a statement reflecting for the prior monthly period all 
MasterCard/VISA Card and Related Card transactions.  Such statement shall be deemed correct and accepted by Cardholder and 
all  holders  of  Related  Cards;  unless  Issuer  is  notified  to  the  contrary  in  writing  within  60  days  of  mailing  of  such  statement.  
Cardholder will pay such statement by remitting to Issuer within 25 days of the closing date reflected on the statement either the 
full amount billed or, at Cardholder’s option, an installment equal to at least the required minimum payment stated in the enclosed 
disclosure. 

 
 
 
 
 
 
 
8. 

9. 

Interest on Loans and Credit Purchases will be charged in accordance with the finance charge calculation method referred to in 
the Disclosures.  The rate of interest shall be established by Issuer from time to time, but shall never exceed the maximum rate 
permitted by law.  The current interest rate per annum is the Annual Percentage Rate set forth in the Disclosures. 
If the Card is cancelled or surrender is demanded by Issuer, or if Cardholder defaults in any payment due, or is deceased, bankrupt 
or insolvent, or any attachment or garnishment proceedings are initiated against Cardholder or his property, Issuer may elect to 
declare all amounts then owed to Issuer to be immediately due and payable without notice or demand of any kind.   If Cardholder 
has other loans from Issuer, or takes out other loans with Issuer in the future, collateral securing those loans will also secure the 
Cardholder’s  obligations  under  this  agreement.    However,  unless  the  Cardholder  expressly  agrees  otherwise,  the  Cardholder’s 
primary or secondary dwelling will not secure Cardholder’s obligations under this agreement even if Issuer has or later acquires a 
mortgage  on  the  dwelling.    Cardholder  agrees  to  pay  al  costs  incurred  by  Issuer  in  collecting  Cardholder’s  indebtedness  or  in 
enforcing this agreement, including attorney’s fees of 20% of the unpaid balance or such greater amount as may be reasonable 
and just and also those costs, expenses and attorney’s fees incurred in appellate, bankruptcy and post-judgment proceedings. 
10.  This agreement may be amended from time to time by Issuer by written notice mailed to Cardholder at Cardholder’s last known 

address. 

11.  Except to the extent that Federal law is applicable, the validity, construction and enforcement of this agreement and all matters 
arising out of the issuance and use of the Card shall e governed by the laws of the state in which the principal office of Issuer is 
located. 

12.  Additional  charges,  plus  applicable  taxes,  may  also  be  assessed  if  you  pay  us  with  a  check  not  honored  by  your  financial 
institution,  request  a  copy  of  a  document,  make  delinquent  payments,  make  charges  which  exceed  your  credit  limit,  request  a 
replacement card or use your card for a transaction at an automated teller machine, if such charges are not prohibited by law or 
regulation.  All such charges shall be treated as Credit Purchases for purposes of calculating Finance Charges unless prohibited by 
law or regulation. 

13.  Cardholder may be liable for any unauthorized use of the Card or Related Cards as provided in this paragraph.  The Cardholder 

will not be liable for any unauthorized use that occurs after Issuer is notified, orally or in writing at: 

Customer Service Telephone Number 
P.O. Box 31112  1 (800) 449-7728 
Tampa, Florida 33631-3112 

If  Cardholder  has  a  consumer  account  or  a  business  account  for  which  less  than  10  cards  have  been  issued,  and  if  Cardholder 
exercises reasonable care in safeguarding said card from risk of loss or theft, Cardholder has not reported two or more incidents of 
unauthorized  use  in  the  last  12  months,  and  if  Cardholder’s  account  is  in  good  standing,  Cardholder  will  not  be  liable  for  any 
unauthorized  purchase  made  with  said  card.    If  Cardholder  doesn’t  meet  these  conditions  or  if  the  unauthorized  use  was  at  an 
ATM, Cardholder’s liability will not exceed $50. If 10 or more cards are issued for use by employees of a single business or other 
organization, there is no limit to Cardholder’s liability for any unauthorized use that occurs before Cardholder notifies Issuer as 
provided  herein;  the  business  or  organization  may  only  impose  liability  on  its  employees  for  unauthorized  use  of  a  card  as 
authorized by federal law and regulation. 

14.  Illegal Use of VISA Card:  Cardholder may use the Card for any transaction permitted by law.  Cardholder agrees that illegal use 
of  the  Card,  e.g.,  illegal  Internet  gambling,  will  be  an  action  of  default  and/or  breach  under  the  agreement  with  the  Issuer.    If 
illegal  use  of  the  Card  occurs,  the  Issuer  may,  in  its  sole  discretion,  terminate  use  of  the  Card  and  any  related  service.  If 
Cardholder  or  anyone  with  the  Cardholder’s  authorization  (actual  or  implied)  directly  or  indirectly  uses  the  Card  for  an  illegal 
purpose, Cardholder will waive any Cardholder’s claims against the Issuer arising out of or related to such use and indemnify the 
Issuer and hold it harmless from any lawsuits or other legal action or liability, directly, or indirectly, resulting from illegal use. 
15.  MasterCard Currency Exchange: If Cardholder effects a transaction with said MasterCard in a currency other than U.S. dollars, 
MasterCard  International  Incorporated  will  convert  the  charge  to  a  U.S.  dollar  amount.  MasterCard  International  will  use  its 
currency conversion procedure, which is disclosed to institutions that issue MasterCard cards. Currently the currency conversion 
rate used by MasterCard International to determine the transaction amount in U.S. dollars for such transactions is generally either 
a  government  mandated  rate  or  a  wholesale  rate  determined  by  MasterCard  International  for  the  processing  cycle  in  which  the 
transactions processed, plus 1%. The currency conversion rate used by MasterCard International on the processing date may differ 
from the rate that would have been used on the purchase date or cardholder statement posting date. 

16.  VISA  -  Purchases  and  cash  advances  made  in  foreign  currencies  will  be  billed  to  you  in  U.S.  dollars.  The  conversion  rate  to 
dollars will be determined in accordance with the operating regulations established by VISA international. Currently the currency 
conversion rate used to determine the transaction amount in U.S. dollars is generally either a government-mandated rate or the 
wholesale  rate  in  effect  the  day  before  the  transaction  processing  date,  increased  by  one  percentage  point.  The  currency 
conversion rate used on the processing date may differ from the rate that would have been used on the purchase date or cardholder 
statement posting date. 

17.  Visa/MasterCard International Service Assessment Fee: The exchange rate for international transactions will be a rate selected by 
Visa/MasterCard from the range of rates available in wholesale currency markets, which may vary from the rate Visa/MasterCard 
itself receives, or the government-mandated rate in effect for the applicable central processing date, plus 1%. 

18.  Cardholder  agrees  that  Issuer,  its  agents  or  service  companies  may  monitor  and/or  record  any  telephone  communications  with 

Cardholder. 

 
 
YOUR BILLING RIGHTS 
KEEP THIS NOTICE FOR FUTURE USE 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

If you think there is an error on your statement, write to us at: 
Langley Federal Credit Union, Credit Card Department 
P.O. Box 7463, Hampton, VA 23666 

In your letter, give us the following information: 
• Account information: Your name and account number. 
• Dollar amount: The dollar amount of the suspected error. 
• Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. 

You must contact us: 
•  Within 60 days after the error appeared on your statement. 
•   At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. 

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you 
may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 
1.  Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error. 
2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error: 
• We cannot try to collect the amount in question, or report you as delinquent on that amount. 
• The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
• While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
• We can apply any unpaid amount against your credit limit. 
After we finish our investigation, one of two things will happen: 
• If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. 
• If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a 
statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you 
owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you 
do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom 
we reported you as delinquent, and we must let those organizations know when the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 

If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the 
problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. 

To use this right, all of the following must be true: 
1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been 
more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company 
that sold you the goods or services.) 

2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit 

card account do not qualify. 

3. You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 

Langley Federal Credit Union, Credit Card Department 
P.O. Box 7463, Hampton, VA 23666 

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our 
decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 

ALL CARDS (Rev. 121010)