Visa® Access Credit 
Card Agreement and 
Disclosures

M-900557

GREENVILLE FEDERAL CREDIT UNION
Visa® Access
Important Information About Your Credit Card Account

Interest Rates and Interest Charges

ANNUAL PERCENTAGE 
RATE (APR) for 
Purchases, Balance 
Transfers, and Cash 
Advances

Paying Interest

For Credit Card Tips 
from the Consumer 
Financial Protection 
Bureau

Fees

Annual Fee

Transaction Fees

17.990%* as of 09/01/2021

Your due date is at least 25 days after the 
close of each billing cycle. We will not 
charge you any interest on purchases if 
you pay your entire balance by the due 
date each month. We will begin charging 
interest on cash advances and balance 
transfers on the transaction date. 

To learn more about factors to consider 
when applying for or using a credit 
card, visit the website of the Consumer 
Financial Protection Bureau at:  
http://www.consumerfinance.gov/
learnmore

$49

Cash Advances and 
Balance Transfers 
None

Paper Statement
$3.00

Card Replacement
$5.00

Rush Replacement
$50.00

Research and Copy
$25/hour, 
$1.00 per page

Penalty Fees

Late Payment Fee: $20

Returned Payment Fee: $37.50

How We Will Calculate Your Balance: We will use a method called “average 
daily  balance  (including  new  purchases”).  See  your  account  agreement  for 
more details.

Minimum Payment Due: If by the payment due date you do not pay your balance 
in full, you agree to pay at least the minimum billed payment amount of 2% 
of the New Balance (rounded up to the next whole dollar) or $20, whichever is 
greater. Should your New Balance be less than $20, you agree to pay the New 
Balance in full by the payment due date.

*The  Credit  Union,  at  its  sole  discretion,  may  change  the  APR  from 
time  to  time  in  compliance  with  applicable  laws  and/or  regulations.  
Any change in the APR will apply to new Purchases, Balance Transfers, 
and Cash Advances.

The  credit  union  will  acquire  a  security  interest  in  the  property 
purchased  with  your  credit  card  and  collateral  securing  other  loans 
with us may also secure this account. Also, you are giving us a security 
interest in your shares and other deposits in the credit union.

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The information about the costs of the Visa card described in this disclosure 
is  accurate  as  of  the  printing  date  and  subject  to  change.  To  find  out  what 
may  have  changed,  call  us  at  800.336.6309  or  864.235.6309  during 
business  hours  or  visit  online  at  www.greenvillefcu.com  or  write  to  us  at 
1501 Wade Hampton Blvd., Greenville, SC 29609.

THIS 
IS  YOUR  AGREEMENT  AND  DISCLOSURE  STATEMENT  WITH 
GREENVILLE  FEDERAL  CREDIT  UNION.  PLEASE  READ  IT  CAREFULLY  AND 
KEEP  IT  FOR  YOUR  RECORDS.  IT  SUPERSEDES  ALL  PRIOR  AGREEMENTS 
AND  DISCLOSURE  STATEMENTS  RELATING  TO  YOUR  ACCOUNT.  YOU  DO 
NOT HAVE TO SIGN THIS AGREEMENT. YOUR AGREEMENT TO ALL OF THESE 
PROVISIONS,  AS  AMENDED  FROM  TIME  TO  TIME  INCLUDING  THE  CARD 
ISSUED  BY  US,  WILL  BE  SHOWN  BY  YOUR  APPLICATION  FOR  THE  CARD, 
YOUR ACCEPTANCE OF THE CARD, OR YOUR USE OF THE CARD, WHICHEVER 
OCCURS FIRST.

Definitions Used to Understand Your Agreement with Us: In this Agreement, 
the word “Card” means either one or more VISA credit cards and any duplicates, 
renewals, or substitutions we issue. The words, “you,” “your,” and “yours” mean 
all cardholders (borrowers and co-borrowers); anyone any cardholder permits 
to  use  the  Card(s);  as  well  as  any  authorized  user  for  whom  an  additional 
Card(s) is issued to the extent of their purchases and cash advances, as well as 
transactions by anyone they permit to use the Card(s). The word “cardholder” 
means any applicant or co-applicant to whom a Card is issued by us. The words 
“Credit Union,” “we,” “us,” and “our” mean Greenville Federal Credit Union. 
The words “Convenience Checks” mean one or more checks that we may send 
to  you  to  access  your  Credit  Card  Account.  “Applicable  Law”  shall  include:  
“(i)  Visa  U.S.A.  Inc.  Bylaws,  Visa  U.S.A.  Inc.  Operating  Regulations,  Visa 
U.S.A.  Inc.  Certificate  of  Incorporation,  Visa  International  Bylaws,  and  Visa 
International Operating Regulations; and (ii) any and all laws, treaties, rules, 
regulations,  or  regulatory  guidance  of  the  government  of  the  United  States,  
any  state  thereof,  or  of  any  applicable  foreign  government  or  state  thereof,  
as the same may be amended and in effect from time to time.

Your Pledge of Shares and Security Interest for Your Loan Advances: 

BY  SIGNING  AN  APPLICATION,  ACCEPTANCE,  OR  AUTHORIZED  USE  OF 
ANY CREDIT CARDS, YOU GRANT AND PLEDGE A CONSENSUAL LIEN TO 
US  ON  ALL  SHARES  TO  SECURE  PAYMENT  OF  YOUR  OBLIGATIONS  ON 
THIS ACCOUNT. IN ADDITION, YOU ACKNOWLEDGE OUR STATUTORY LIEN 
RIGHTS UNDER THE FEDERAL CREDIT UNION ACT; YOU AGREE THAT SUCH 
A LIEN IS IMPRESSED AS OF THE DATE THAT THIS ACCOUNT IS OPENED; 
AND  YOU  AGREE  THAT  WE  CAN  APPLY  THE  SHARES  PLEDGED  AT  THE 
TIME  OF  ANY  DEFAULT  ON  THIS  ACCOUNT  WITHOUT  FURTHER  NOTICE. 
“Shares”  for  the  purpose  of  your  pledge  to  secure  your  obligations 
to  the  Credit  Union  means  all  deposits  in  any  share  savings,  share 
draft, club, certificate, P.O.D., revocable trust or custodial account(s), 
whether  jointly  or  individually  held—regardless  of  contributions—
that  you  have  on  deposit  now  or  in  the  future.  Your  pledge  does  not 
include  any  I.R.A.,  Keogh,  tax  escrow,  irrevocable  trust  or  fiduciary 
account in which you do not have a vested ownership interest.

Military Lending Act Partial Exception: If you or your dependents are 
expressly  covered  and  entitled  to  the  protections  provided  by  the 
Military Lending Act then NO PLEDGE OF SHARES OR LIEN ON SHARES 
APPLIES  EXCEPT  FOR  A  SHARED  SECURED  CREDIT  CARD  FOR  WHICH 
YOU EXECUTE A SEPARATE SECURITY AGREEMENT. Any provisions of the 

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Agreement (below) that address the items expressly excepted in any 
section to the contrary also do not apply to such Loans.

Security  Agreement:  “Non-Purchase  Money  Security  Interests”—Payments 
on your Account are secured by any security interest in any property securing 
your other obligations to the Credit Union, whether existing now or in the future, 
except  your  household  goods  and  your  primary  residence.  “Purchase-Money 
Security  Interests”—You  hereby  grant  Credit  Union  security  interest  in  all 
property purchased/acquired by you or any authorized user pursuant to the use 
of this Account, including a purchase-money security interest in any household 
goods  purchased/acquired  with  an  extension  of  credit  upon  this  Account. 
These Purchase-Money Security Interests shall secure faithful performance of 
all obligations arising under this Agreement; and the Credit Union shall have all 
of the rights of a secured party in accordance with Article Nine of the Uniform 
Commercial Code and/or other applicable law.

How to Use this Account: You must sign the Card in order to use it. You can 
purchase or lease goods and services (“Purchases”) from any merchant who 
honors  your  Card  up  to  your  maximum  credit  limit  by  presenting  your  Card 
and signing a sales slip or writing a Convenience Check for the amount of the 
Purchase. You may also use the Card to obtain cash loans (“Cash Advances”) 
up  to  your  maximum  credit  limit  from  financial  institutions  that  accept  the 
VISA credit card, and by use of preprinted Convenience Checks that the Credit 
Union  may  issue  to  you.  You  agree  not  to  present  your  Card,  obtain  a  Cash 
Advance, or write a Convenience Check for any extension of credit in excess of 
your available Credit Limit (the difference between your outstanding balance 
and your maximum credit limit) on your account. Certain purchases and cash 
advances require authorization prior to completion of the transaction. In some 
cases, you may be asked to provide identification. If our system is not working, 
we may not be able to authorize a transaction, even though you have sufficient 
credit available. Also, for security reasons, we may block the use of your Card in 
certain countries or geographic areas. We will have no liability to you or others 
if any of these events occur.

You  authorize  us  to  honor  any  Purchase  or  Cash  Advance  you  make  by 
telephone or mail on this account. You agree that a signature is not necessary 
as  identification  in  such  cases.  We  reserve  the  right  to  refuse  to  honor  any 
request for credit, to reduce your credit limit or terminate your account at any 
time using our sole discretion, based on changes in the economy, the Credit 
Union’s financial condition, your creditworthiness or for any other reason not 
prohibited by law.

ATM  Access:  If  you  have  received  a  personal  identification  number  (PIN),  
you  may  use  your  Card  and  PIN  to  obtain  Cash  Advances  at  any  Automatic 
Teller Machine (“ATM”) that accepts your Card. Your PIN is confidential and 
should not be disclosed to anyone. You agree not to write your PIN on your Card, 
you will not keep your Card and PIN together, and you will not provide your PIN 
to  anyone  who  is  not  an  authorized  user.  Except  as  otherwise  provided  for, 
advances  through  ATM  access  will  be  treated  as  Cash  Advances  under  this 
Agreement. Advances at authorized ATMs are limited to a single transaction 
of  $510,  a  total  of  $510.00,  and  no  more  than  4  transactions  during  any  
24-hour period. The total of all cash advances on your Visa Account and any 
withdrawals from your other accounts through an ATM in any 24-hour period 
may be combined for the purpose of this limitation. Although we do not charge 
a fee for this service, others may. Owners of ATMs that we do not own may 
charge fees in addition to any fees disclosed in this Agreement. This is 
not  a  fee  charged  by  your  Credit  Union;  however,  any  such  fee  will  be 
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added to your account. The party charging the fee is required to provide 
appropriate disclosures to you with regard to any such fees.

Money  Transfer  Services  (MTS):  You  will  have  access  to  MTS  upon  your 
successful enrollment in the MTS Program. You may use your Card to transfer 
funds  to,  or  receive  funds  from,  any  Card  that  has  been  enrolled  in  MTS  by 
another  Participant.  The  minimum  Transmittal  Amount  is  $1.00,  and  the 
maximum Transmittal Amount is $2,500.00. You may not transfer more than 
$2,500.00 per day or more than $10,000.00 per month. In addition, you may not 
receive more than $2,500.00 per day or $10,000.00 per month. We may increase 
or decrease these limits from time to time in our sole discretion. We reserve the 
right to accept or reject any MTS request in our sole discretion. Only you may 
access MTS and initiate a request using your Card. You may only have one Card 
enrolled in MTS at any one time. Subject to these Terms and Conditions and 
following successful transmission of your request to the Issuer, the Issuer will 
transfer  funds  to  the  designated  Recipient’s  Card  pursuant  to  such  request 
and  debit  the  transmittal  amount  and  any  applicable  fees  from  your  card 
balance.  You  acknowledge  and  agree  that  any  fees  that  may  be  charged  in 
connection with any request you submit, even one that is later voided, are fully 
earned and non-refundable. Each transmittal amount you send pursuant to a 
request will be posted to the Recipient’s Card in accordance with the posting 
rules  established  by  the  financial  institution  that  has  issued  such  Card.  
Each  transmittal  amount  that  is  sent  to  your  Card  will  generally  be  posted 
to  your  Card  within  two  (2)  Business  Days  after  we  receive  the  Transmittal 
Amount from the Sender. Any charges that you may incur in accessing MTS, 
including,  without  limitation,  any  mobile  phone  airtime  charges,  or  internet 
connection  charges,  shall  be  your  sole  responsibility.  Any  offer  to  enroll  or 
participate in MTS is void where prohibited by Applicable Law. For Recipient 
where Credit Union Does Not Also Originate: If you receive any transmittal 
amount from any MTS provider you agree not to receive more than $2,500.00 
per day or more than $10,000.00 per month. We may increase or decrease these 
limits from time to time in our sole discretion. We reserve the right to accept 
or  reject  any  MTS  request  in  our  sole  discretion.  Each  transmittal  amount 
that is sent to your Card will generally be posted to your Card within two (2) 
Business  Days  after  we  receive  the  Transmittal  Amount  from  the  Sender.  
Fees for MTS: Until we post an amendment, we will not charge you any fees for 
the MTS Services. Once we begin charging fees, we will normally deduct fees 
and charges automatically from your Card balance at the time a fee or charge 
is incurred for MTSs sent or received.

Your Maximum Credit Limit: Your Maximum Credit Limit will appear on your 
monthly statement. At our discretion, we may change your credit limit at any 
time, and may provide separate limits for purchases and for cash advances.  
We  will  notify  you  if  we  do,  either  by  mail  or  through  your  monthly  billing 
statement.  You  may  request  a  change  to  your  credit  limit  by  contacting  the 
Credit Union by telephone or mail. Your continued use of the card will show your 
agreement to any such increase. If you object to an increase in your credit limit, 
you must notify Credit Union in writing. Upon receipt of such notice, your credit 
limit will be reduced to its prior limit; however, you will be responsible to pay 
any amounts by which you have exceeded the reduced limit. You agree to pay 
any amounts you owe that exceed your maximum credit balance upon demand. 
You  agree  we  are  not  obligated  to  extend  to  you  credit  for  any  amount  that 
would cause your outstanding balance to exceed your Maximum Credit Limit, 
or for any amount if your outstanding balance already exceeds your Maximum 
Credit Limit. Any increase in your Maximum Credit Limit requested by you will 
require you to make a written application for our approval. In assessing your 
credit  limit  under  the  provisions  in  this  Section  (either  at  our  discretion  or 

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upon request): (a) we may and you authorize us to review your credit history, 
including  consumer  credit  reports;  (b)  you  authorize  us  to  have  this  review 
made by third parties to determine whether you meet the criteria we have set 
for such an increase; and (c) this process shall not be pre-screening under the 
Fair Credit Reporting Act or other applicable laws or regulations based on our 
existing relationship and this Agreement. The minimum line of credit with this 
card is $500.

If your credits and payments exceed what you owe the Credit Union, the amount 
will  be  applied  against  future  purchases  and  cash  advances.  If  the  credit 
balance amount is $1.00 or more, it will be refunded upon your written request 
or automatically after six months. You agree that the Maximum Credit Limit will 
at no time exceed the agreed upon amount, and that any credit balance will not 
be available or increase the Maximum Credit Limit available for new purchases 
or cash advances during any billing cycle.

General Terms Governing Your Payments: You will be jointly and severally 
liable  and  agree  to  pay  the  Credit  Union  for  all  charges  (purchases,  cash 
advances, finance charges, and other charges added to your Account under the 
terms of this or any other agreements with us) extended to you or anyone else 
using any Card issued for your account, unless the use of such Card is by a 
person other than you, who does not have actual, implied or apparent authority 
for  such  use  and  from  which  you  receive  no  benefit.  Authority  includes,  
but is not limited to, any authorized users permitting another person to use 
any Card(s). Further, all users are obligated to us for all charges they make, 
authorize  or  permit.  The  Credit  Union  can  accept  late  or  partial  payments 
as well as payments that are marked with “paid in full” or other restrictive 
endorsements,  without  losing  any  of  our  rights  under  this  Agreement.  
You must pay the Credit Union in U.S. dollars drawn on funds on deposit in the 
United States. If you make payment with other currencies or from an institution 
domiciled outside the United States, then your payment will not be credited 
until the funds have been col¬lected by us in U.S. dollars. The Credit Union will 
determine the method of applying payments and credits to your account, which 
will in all respect comply with any specific requirements of applicable laws. 

Unless  otherwise  required  by  specifically  applicable  laws,  for  payments 
received by mail by 5:00 PM Eastern Time, you will receive credit that day; and 
for payments made in any other manner, including in person, your account will 
be credited the day payment is received.

To protect you and us, the Credit Union, in its sole discretion, may place 
a temporary freeze on all or part of the credit available to you for new 
purchases  or  cash  advances  under  this  agreement  any  time  the  Credit 
Union receives a large payment ($1,000.00 or more), by a method other 
than cash, certified funds or electronic transfer. In such cases, the Credit 
Union may freeze your credit line until payment is actually collected by us.

Maximum  Fees—First  Year:  During  the  first  year  after  the  credit  card  is 
opened the total fees charged to your credit card will not exceed 25% of the 
credit  limit  in  effect  when  the  account  is  opened.  This  limit  does  not  apply 
to late payment fees, over-limit fees or returned payment fees or other fees 
you are not required to pay with respect to the account such as an expedited 
payment for making a payment by phone. However, the limit does apply to cash 
advance fees, balance transfer fees and foreign transaction fees.

Minimum Payment Due: You can pay off your account balance in full each 
month or you can pay in monthly installments. If you do not pay your balance in 

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full, you agree to pay at least a minimum payment of 2% of your New Balance 
(rounded to the nearest whole dollar) or $20.00, whichever is greater, at the 
end  of  each  statement  period.  If  the  New  Balance  shown  on  your  periodic 
statement is $20.00 or less, you agree to pay the full amount due. Unless the 
Credit Union takes other action as a result of a default under this Agreement, 
the Minimum Payment Due will also include any amount that is past due and 
any amount by which your new balance exceeds your credit limit. Payments and 
credits will be applied first to pay billed but unpaid finance charges; annual 
fee (if applicable); late charges, and other fees or charges provided for herein; 
and next to unpaid cash advances; and then to your unpaid purchase balance.  
You must pay at  least the minimum payment each  month, but  you may pay 
more than that amount at any time without a penalty. The sooner you pay your 
new balance, the less you will have to pay in finance charges. The “Payment 
Due Date” will be shown on your periodic statement.

Grace Period for Repayment of the Balance for Purchases: Grace period 
for repayment of the balance for purchases will be no less than 25 days from 
the close of the billing cycle. See your statement for billing cycle date.

Returns and Adjustments: Regarding your transaction with merchants and 
others who honor your Card, they may give credit for returns or adjustments, 
and  they  will  do  so  by  sending  the  Credit  Union  a  credit  slip  which  will  be 
posted to your Account. If your credits and payments exceed what you owe the 
Credit Union, the amount will be applied against future purchases and cash 
advances. If the credit balance amount is $1.00 or more, it will be refunded 
upon your written request or automatically after six months.

Foreign Transaction Fee: If you make a transaction in a currency other than 
U.S. dollars using a Visa Card, then Visa International “Visa” will convert the 
charge into a U.S. dollar amount. Purchases and cash advances will be billed 
to you in US Dollars. The exchange rate between the transaction currency and 
the  billing  currency  used  for  processing  international  transactions  is  either 
(a)  a  rate  selected  by  Visa  from  the  range  of  rates  available  in  wholesale 
currency markets for the applicable central processing date, which rate may 
vary from the rate Visa itself receives, or (b) the government-mandated rate 
in effect for the applicable central processing date. The currency conversion 
rate for the processing date may differ from the rate in effect on the date of 
the transaction or the date the transaction is posted to your Account. Point of 
Sale Conversion: Some merchants outside the United States offer cardholders 
the  option  of  having  Card  transactions  converted  to  U.S.  dollars  by  Visa,  
as described above, or by the merchant itself. If the latter option is chosen,  
the  currency  conversion  rate  is  determined  solely  by  the  merchant  involved 
in the transaction, and no foreign currency conversion fee is charged by the 
bank for the transaction. Special Note: Any transaction processed outside the 
United States will be charged the foreign transaction fee(s) described above 
even if you are located within the United States when you make the transaction.

Annual Percentage Rate (APR): The Credit Union, at its sole discretion, may 
change  the  APR  from  time  to  time  in  compliance  with  applicable  laws  and/
or regulations. Any change in the APR will apply to new Purchases, Balance 
Transfers, and Cash Advances.

Interest  Charges:  WILL  BE  IMPOSED  IN  THE  FOLLOWING  MANNER  AND 
WILL  BE  IN  AMOUNTS  NOT  IN  EXCESS  OF  THOSE  PERMITTED  BY  LAW— 
Credit  Purchases  (Method  G):  To  avoid  incurring  an  additional  Interest 
Charge on the balance of Credit Purchases reflected on your statement and 
any new Credit Purchases appearing on your next statement, you must pay the 

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entire New Balance shown on your statement before the Payment Due Date. 
The  Interest  Charges  for  a  billing  cycle  are  computed  by  applying  the  daily 
periodic  rate  to  the  average  daily  balance  multiplied  by  the  number  of  days 
in the billing cycle OR the Monthly Periodic Rate to the average daily balance 
of  Credit  Purchases,  which  is  determined  by  dividing  the  sum  of  the  daily 
balances during the billing cycle by the number of days in the cycle. Each daily 
balance is determined by adding to the Previous Balance of Credit Purchases 
and  any  new  Credit  Purchases  posted  to  your  account  and  subtracting  any 
payments as received and credits a posted to your account but excluding any 
unpaid  Interest  Charges.  Cash  Advances  (Method  A):  Interest  charges  on 
Cash Advances begin to accrue on the date you obtain a Cash Advance or the 
first day of the billing cycle in which it is posted to your account, whichever 
is later. The Interest Charges for a billing cycle are computed by applying the 
daily periodic rate to the average daily balance multiplied by the number of 
days  in  the  billing  cycle  OR  the  monthly  Periodic  Rate  to  the  average  daily 
balance during the billing cycle, which is determined by dividing the sum of 
the daily balances during the billing cycle by the number of days in the cycle.  
Each daily balance is determined by adding to the Previous Balance any new 
Cash  Advances  you  receive,  and  subtracting  any  payments  as  received  or 
credits as posted to your account but excluding any unpaid Interest Charges.

“Promotional  Rate”  Interest  Charges:  From  time  to  time  and  in  our  sole 
discretion we may offer a special rate applicable to certain transactions such 
as particular purchases (as defined by us), balance transfers, cash advances 
or  purchases  made  by  using  Convenience  Checks.  Applicable  terms  and 
conditions  will  be  disclosed  at  the  time  any  such  promotion  is  offered  and 
are incorporated into this Agreement by reference. The promotional rate will 
apply only to the transactions and for the period of time set forth in any such 
offer from us. Existing balances and new purchases or advances not expressly 
subject to any such promotion will remain governed by the terms and conditions 
of this Agreement. In addition, the terms and conditions of this Agreement will 
govern your obligations regarding any unpaid balance or transactions that are 
made subject to any such promotional offer, that are not fully paid within the 
time period set forth in such promotional offer.

Monthly Statement: We will send you a monthly billing statement whenever 
there is activity on your account. Your monthly statement will show an itemized 
list  of  current  charges  (Purchases  and  Cash  Advances)  and  Convenience 
Check transactions to your account, your new balance, any Finance Charges,  
the minimum payment due, and the payment due date. In addition, it will show 
your  current  credit  limit,  payments,  and  credits,  a  summary  showing  your 
Purchases and Cash Advances, the merchant, electronic terminal, or financial 
institution  at  which  transactions  were  made,  as  well  as  other  information 
concerning your account. Sales, Cash Advance,  credit,  or other slips cannot 
be returned with any statement. You will retain a copy of such slip furnished 
at  the  time  of  the  transaction  in  order  to  verify  your  monthly  statement. 
E-Statements: If provided electronically, statements will be (1) e-mailed to you 
as an attachment or (2) you will be sent a notice via e-mail that will direct you 
to a site we maintain or cause to be maintained where you may access, review, 
print and otherwise copy/download your periodic statements using procedures 
that we authorize. E-mails from us will be sent to the e-mail address provided 
by any owner. 

Additional Benefits/Card Enhancements: The Credit Union may from time 
to  time  offer  additional  services  to  your  Account,  such  as  travel  accident 
insurance, purchase rewards or rebates. You understand that the Credit Union 
is  not  obligated  to  continue  or  to  offer  such  services  and  may  withdraw  or 
change them at any time. If these benefits are withdrawn prior to any accrued 

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use by you, the Credit Union will have no obligation to provide the benefit or 
enhancement, or any other compensation or consideration. 

Merchant Disputes: The Credit Union is not responsible for the refusal of any 
merchant or financial institution to honor your Card except as set forth in the 
Special Rules for Credit Card Purchases set forth in this Agreement. 

Late Payment Fee: We will charge your account a fee as disclosed for each 
billing  cycle  in  which  your  minimum  payment  is  not  received  by  the  stated 
payment due date. This fee may be added to your account balance or collected 
from you on demand.

Returned Payment or Insufficient Funds Fee: We will charge your account 
a fee as disclosed if your payment by any method, including check, electronic 
transfer,  home  banking  transaction  or  otherwise,  is  not  honored,  collected 
by us, or if we must return it to you because it cannot be processed for any 
reason. This fee may be added to your account balance or collected from you 
on demand.

Copies, Research and Card Replacement Fees: We will charge you a fee as 
disclosed if you ask for a copy of any document, such as a sales slip, or billing 
statement, or need to replace a card for any reason. This fee may be added 
to your account balance or collected from you on demand. No charge will be 
imposed in connection with any asserted and verified billing error.

Your Responsibility and Liability for Unauthorized Use and Lost or Stolen 
Cards or Convenience Checks: If your Card or Convenience Checks are lost 
or  stolen,  or  if  you  are  afraid  someone  used  or  may  use  them  without  your 
permission, you must notify the Credit Union at once by calling 1.800.336.6309. 
If notice is given orally, you will promptly confirm it in writing. The Credit Union 
may require you to provide certain information in writing to help us investigate 
any  unauthorized  use.  Further,  you  agree  to  cooperate  and  assist  us  or  any 
government or law enforcement agent or agency in investigating, collecting,  
or pursuing any other rights (civil and criminal) relating to any unauthorized use. 
In this regard, you agree to file an appropriate police report when asked to do so. 
Do not use the Card or the Convenience Checks after you have notified the 
Credit Union, even if you find them or have them returned to you. 

You  are  liable  for  all  transactions  that  you  authorize.  No  Liability:  You  will 
have  no  liability  for  unauthorized  use  of  your  Card,  Convenience  Checks,  
or other Access Devices for non-ATM transactions made over the VISA Network; 
HOWEVER - your liability with respect to unauthorized transactions may 
be  greater  than  the  zero  ($0.00)  liability  limit,  to  the  extent  allowed 
under applicable law, if the credit union reasonably determines, based 
on  substantial  evidence,  that  you  were  negligent  or  fraudulent  in  the 
handling of your account or card. Limited Liability: For transactions on other 
networks or ATM transactions, you may be liable for unauthorized transactions 
using  your  Card,  Convenience  Checks,  or  other  Access  Devices  that  occur 
before we are notified; however, your liability for unauthorized use on networks 
other than VISA will not exceed $50.00. In any case, you will not be liable for 
any unauthorized use after notifying us of the loss, theft, or unauthorized use 
of your Card, Convenience Checks, or other Access Devices.

Our Liability for Failure to Complete Transactions: If we do not complete 
a transaction pursuant to any request, and/or in the correct amount, we may 
be  liable  for  your  losses  or  damages.  However,  there  are  some  exceptions.  
We will not be liable, for instance: 

• 

• 

if through no fault of ours, you do not have adequate funds available on 
your Card to complete the transfer 
if  circumstances  beyond  our  control  (such  as  fire,  flood,  terrorist  attack, 
9

national  emergency,  or  computer  or  communication  failure)  prevent  the 
completion of the transaction, despite reasonable precautions we have taken
if access to your Card has been blocked after you reported your Card 
lost or stolen
if there is a hold on your Card for any reason
if  your  funds  are  subject  to  legal  process  or  other  encumbrance 
restricting their use
if your transfer authorization terminates by operation of law
if a computer system or mobile device was not working properly and you 
knew about the problem when you initiated the transaction 
if  we  have  reason  to  believe  that  the  requested  transaction  is  not 
authorized or as otherwise provided in this Agreement

• 

• 
• 

• 
• 

• 

What the Credit Union may do if You do not meet Your Obligations under 
this Agreement (“Default”): You will be in default if: (a) you fail to pay the 
Minimum Payment Due by the Payment Due Date; (b) the Credit Union, in its 
sole  discretion,  feels  insecure  (For  example:  Our  good  faith  belief  that  your 
ability  to  pay  your  account  is  impaired;  use  of  your  account  in  any  manner 
or  in  any  way  that  may  expose  the  Credit  Union  to  a  risk  of  loss;  etc.);  
(c) your ability to repay is materially reduced by a change in your employment, 
by  an  increase  in  your  obligations,  by  bankruptcy  or  insolvency  proceedings 
involving you, by your death, or (for community property state residents only) by 
a change in marital status or domicile; (d) you exceed your credit limit without 
our permission; (e) you have made a false or misleading statement to us in 
your application or otherwise; (f) you are in default under any other agreement 
with us; (g) if you use or authorize the use of any Card(s) to make or facilitate 
any illegal transaction; or (h) you fail to perform any of your other obligations 
under the terms of this Agreement as it may be amended from time to time.  
Upon default we may close your Account to future purchases and advances and,  
to the extent not prohibited by Governing Law, demand immediate payment of your 
entire Account balance, after giving you any notice and opportunity to cure the 
default if required by applicable law. The Credit Union’s sole obligation hereunder 
with regard to determining and declaring an event of default is the exercise of 
“good faith,” based on its subjective understanding of applicable facts. We shall 
also have the right to close your account and terminate access privileges where 
your account is inactive for such periods of time as we may from time-to-time 
determine to be appropriate for protecting both our and your interests.

When  You  may  be  Responsible  for  Legal  and  Other  Costs:  You  agree  to 
pay all costs incurred by the Credit Union in collecting any amounts you owe 
or in enforcing or protecting the Credit Union’s rights under this Agreement, 
including attorneys’ fees of 20% of the unpaid balance or such greater sum 
as  may  be  reasonable,  and  also  those  costs,  expenses  and  attorneys’  fees 
incurred in any appellate, bankruptcy and post-judgment proceedings, except 
as limited or prohibited by applicable law.

Updating  and  Disclosing  Financial  Information:  We  may  report  your 
performance  under  this  Agreement  to  credit  reporting  agencies  and  secure  
follow-up  credit  reports  on  you  for  any  legitimate  business  reason,  including 
if you fail to make your minimum payments on time. We can reinvestigate and 
reevaluate  any  information  you  provide  on  your  Visa  Application  at  any  time, 
and in the course of doing so, we may ask you to provide additional information, 
request credit bureau reports and/or otherwise verify your current credit standing. 

Access to Account Information: You agree that all borrowers and authorized 
users will have access to information regarding transactions on your account, 
including but not limited to purchases and cash advances, account balances, 

10

account  history,  payments  and  other  information  relating  to  or  arising  with 
regard to this account or any transaction. 

Change of Name, Address or Employment: You will notify us immediately in 
writing if your name, home address, or employment changes.

Correcting the Credit Union’s Credit Report: If you think the Credit Union 
reported erroneous information about you to a credit reporting agency, call the 
Credit Union at the telephone number listed on your monthly billing statement. 
We will promptly investigate the matter. We will contact each credit reporting 
agency whose records may reflect an error and require them to correct your 
report if our investigation proves you correct. If Credit Union disagrees with 
you  after  its  investigation,  we  will  advise  you  in  writing  or  by  phone  and 
instruct you how to submit to those agencies a statement of your position that 
will become a part of your credit record with them. 

When  Your  Account  may  be  Closed  and  Effects  of  Account  Closing:  
Any  individual  cardholder,  without  the  consent  of  other  cardholders,  may 
close  your  Account  at  any  time  by  notifying  us  in  writing  as  indicated  in 
this  Agreement.  Credit  Union  may  close  your  account  or  suspend  your  Card 
privileges or Convenience Checks at any time without prior notice. Credit Union 
may also reissue a different Card or different checks at any time. You must 
return the Card or the Convenience Checks to the Credit Union upon request. 
You agree that the Card and all Convenience Checks remain the property of 
Credit Union. Each Card we issue will have an expiration date. Upon expiration 
of  your  Card  your  account  will  automatically  terminate  or  the  Credit  Union,  
in its sole discretion, may extend your Agreement and issue a new card with a 
new expiration date. If your account is closed, expires or your credit privileges 
are  terminated  or  suspended,  you  will  remain  responsible  for  paying  all 
amounts you owe us according to the terms of this Agreement. Without limiting 
the foregoing, the Credit Union has the right to terminate your line of credit or 
any part of the services provided pursuant to this Agreement and to demand 
the return of all cards, access checks and other access devices if the Credit 
Union, in its sole discretion, feels that it is insecure for any reason whatsoever; 
including  but  not  limited  to  mismanagement  of  your  account,  failing  to 
safeguard any access device, creation of any credit balances by you that may 
increase the risk of loss or exposure of the Credit Union or failing to cooperate 
with the Credit Union or others with regard to any claim of unauthorized use or 
any other defense to payment under applicable law.

Changing  This  Agreement:  The  Credit  Union  may  change  the  terms 
of  this  Agreement,  including  the  Annual  Percentage  Rate,  at  any  time.  
Except  where  limited  by  applicable  law,  the  new  terms,  including,  but  not 
limited  to,  increasing  the  Annual  Percentage  Rate  or  the  way  the  Credit 
Union  calculates  Interest  Charges,  late  charges,  and  the  minimum  payment 
due, will apply both to new purchases and cash advances and to the existing 
outstanding balance of your account as of the day of the change. In accordance 
with applicable law, the Credit Union will notify you of any increased charge 
or change by writing to you at the most recent address shown for you on the 
Credit Union’s records.

The  Effect  of  any  Delay  in  Enforcement  or  Waiver:  The  Credit  Union 
may delay or waive enforcement of any of the provisions of this Agreement, 
including any agreement to make timely payments, without losing its right to 
enforce the same provision later or any other provisions of this Agreement. You 
waive the right to receive notice of any waiver or delay or presentment, demand, 
protest, or dishonor. You also waive any applicable statute of limitations to the 

11

full extent permitted by law and any right you may otherwise have to require 
the  Credit  Union  to  proceed  against  any  person  before  suing  you  to  collect.  
You understand that the Credit Union will not be liable for a merchant’s or other 
parties’ refusal to honor your Card whether due to an error by the Credit Union, 
the merchant, the Credit Union’s authorized agent, or other third party.

Additional Terms of Agreement: To the extent not prohibited by applicable 
law, the terms, interpretation and enforcement of any claim or dispute arising 
under this Agreement, as well as all parties’ rights and duties, will be governed 
by  South  Carolina  state  law  regardless  where  you  may  reside  or  use  your 
account. Further, this Agreement is the contract which governs all transactions 
on your Account even though sales, cash advances, credit or other slips may 
contain different terms. 

You  may  not  transfer  or  assign  your  account  or  Card  to  any  other  person.  
The Credit Union may assign or transfer this Account, your Account balance, 
or this Agreement to another person, who will have all of our rights hereunder. 
This Agreement is binding on your heirs and legal representatives. If there are 
joint obligors or authorized users for this credit plan, each of you will 
have the right to use the Account to obtain loans pursuant to the terms 
hereof.  Any  one  obligor’s  elections,  transactions  and  directions  to  the 
Credit Union shall be binding upon all obligors. Each of you will be liable 
for all obligations owing on the Account whether borrowed by you or otherwise 
and whether within or beyond the credit limit. Your liability will be joint and 
several. Either party has the right to cancel this Agreement. Further each of you 
is responsible for all amounts borrowed by any authorized user(s). Authorized 
users  and  other  users  may  also  be  required  to  repay  the  amount  owed  for 
charges  they  make;  however,  you  remain,  at  all  times,  primarily  responsible 
for all amounts owed. All Cards, billing statements and notices will be mailed 
or delivered to the address given on the application for either applicant unless 
you direct otherwise in writing. If any law or judicial ruling makes any part, 
provision, sentence, or section of this Agreement unenforceable, the remainder 
will continue in full force and effect. 

Payment Protection Options–Credit Insurance: If you elect insurance as 
set forth in your application and your application is approved, then the charges 
will be added to your Account balance each billing cycle. Credit insurance is 
voluntary and not required to obtain a credit card account with us. You have 
the right to terminate this insurance at any time by notifying us in writing.

Convenience  Payment  Options:  If  you  establish  an  automated  repayment 
plan  and  your  designated  account  does  not  transfer  the  required  minimum 
payment  due  so  that  we  receive  it  by  the  stated  due  date,  you  remain 
responsible for making the required minimum monthly payment by the stated 
due date and any fees that may be assessed for failure to do so.

Compliance with Applicable Laws and Prohibition of Illegal Transactions: 
You  warrant  and  agree  that  you  will  at  all  times  comply  with  all  Applicable 
Laws; and that your card and services are at all times subject to Applicable 
Laws.  Further,  you  agree  and  warrant  that  your  Credit  Card,  other  access 
device  or  any  related  account  will  not  be  used  to  make  or  facilitate  any 
illegal  transaction(s)  as  determined  by  applicable  law;  and  that  any  such 
use,  including  any  such  authorized  use,  will  constitute  an  event  of  default 
under  this  Agreement.  Certain  federal  and/or  state  laws  or  Card  Service 
Providers’  Rules  may  limit  or  prohibit  certain  transactions  such  as  (but  not 
limited to) those coded as possible gambling transactions. The Credit Union 
may decline to accept, process, or pay any transaction that we believe to be 
illegal  or  unenforceable  (regarding  your  obligation  to  pay  us  or  otherwise) 
under applicable law; or which is otherwise limited or prohibited, including but 
not limited to any transaction involving or relating to any gambling activity. 

12

Such prohibition or limitations may affect some otherwise proper or allowable 
transactions such as charges incurred at a hotel-casino. You understand and 
agree such limitations/prohibitions are not within the Credit Union’s control 
and that the Credit Union will not have any liability, responsibility, or culpability 
whatsoever for any such use by you or any authorized user(s); or for declining 
to accept, process, or pay any such transaction. You further agree to indemnify 
and  hold  the  Credit  Union  harmless  from  any  suits,  liability,  damages,  
or adverse action of any kind that results directly or indirectly from any such 
use of your account and/or access devices.

SKIP  PAYMENT  OPTION:  At  our  option,  we  may  offer  you  the  opportunity 
to  not  make  (“skip”)  a  minimum  payment  during  certain  designated  billing 
cycles (“skip payment period”). If you do not make your minimum payments 
as  provided  in  this  Agreement  during  such  designated  billing  cycles,  
you understand that we will continue to apply Interest Charges to your account. 
Beginning  with  the  billing  cycle  following  an  allowed  skip  payment  period,  
all  other  provisions  of  this  Agreement  will  apply.  We  have  no  obligation  to 
accept your application for any skip payment period offered, and you authorize 
us  to  investigate  your  creditworthiness  including  obtaining  consumer  credit 
reports. We may charge you an application processing fee when disclosed for 
each  skip  payment  period  we  may  offer  to  cover  our  costs  of  investigating 
your  qualifications  for  this  extension  including  but  not  limited  to  the  costs 
associated with researching your creditworthiness.

Modifications  to  required  minimum  monthly  payments:  We  may  allow 
you,  from  time  to  time,  to  omit  a  monthly  payment  or  make  a  reduced 
payment.  We  will  notify  you  when  these  options  are  available.  This  will  only 
occur  on  an  isolated  basis,  such  as  when  the  Credit  Union  is  working  with 
borrowers  affected  by  a  state  or  federally  declared  disaster.  If  in  response 
to  such  notification,  you  may  omit  a  payment  or  make  a  reduced  payment,  
while  interest  charges,  applicable  fees,  and  other  regular  transactions,  
if any, will accrue on your account balances in accordance with this Agreement.  
The  reduced  payment  amount  may  be  less  than  your  interest  charges.  
You must make the reduced payment on time to avoid a Late Fee. You must 
resume making your regular Total Minimum Payment Due each month following 
any modifications made to your required minimum monthly payment.

Optional  Purchase  Rewards  Program  (CU  Rewards):  Participation  in  the 
travel/merchandise  purchase  point  rewards  program  is  automatic  with  this 
Visa credit card program. You understand and agree we are not obligated to 
continue or to offer such a program. We reserve the right to change the program 
and/or any third party program servicer with or without conversion of points, 
privileges, point accruals, redemption periods, etc. If benefits are withdrawn 
prior to any accrued use by you, we have no obligation to provide any benefit, 
enhancement, consideration or compensation to you or anyone. Program rules 
are provided by the program servicer and you agree to abide by those terms of 
use as amended from time to time.

VISA Account Updater (VAU): VAU is an account updating service in which 
your  card  is  automatically  enrolled.  When  your  card(s)  expire,  are  lost  or 
stolen, and new cards are issued, the service may update relevant card data  
(card  numbers  and  expiration  dates)  to  merchants  who  participate  in  an 
effort  to  facilitate  uninterrupted  processing  of  your  recurring  charges.  
Visa only sends updated card numbers and expiration dates. No other personal 
information is sent. If your name or address changes you will need to personally 
update  merchants  with  those  changes.  The  database  is  accessed  by  those 
qualified merchants seeking your account information after you requested they 
process a recurring payment or payments. This service is provided as a free 
benefit to you.

13

Limitation of Lawsuits: You agree that any lawsuit based on a cause of 
action against us must be filed within one year from the date it arises 
or you shall be barred from filing any lawsuit. This limitation includes 
tort, contract, and all other causes of action for which you and we 
may lawfully contract to limit.

When  Traveling:  Because  card  fraud  continues  to  increase  at  an  alarming 
pace the Credit Union takes extensive measures to minimize and prevent fraud. 
There are precautionary measures you should take as well:

•  Notify the Credit Union of your extensive domestic or international 

• 

travel plans
Inquire  about  potential  blocking  of  transactions  in  certain 
countries or locales
Test your card and PIN before traveling
Verify your card will not expire during your travels

• 
• 
•  Carry alternative payment methods—travelers checks, additional 

credit or debit cards, etc.

•  Do not pack or carry all payment methods in one place—put one in 

your wallet and another in your suitcase, etc.

•  Remain alert to pickpockets
•  Photocopy all payment methods, front and back, and keep copies 

on hand and at home

If  you  would  like  information  about  credit  counseling  services,  please  call 
1.866.685.6322.  You  may  also  visit  www.frbatlanta.org  for  a  list  of  credit 
counseling and debt management services.

YOUR BILLING RIGHTS STATEMENT
KEEP THIS NOTICE FOR FUTURE USE

This Notice contains important information about your rights 
and our responsibilities under the Fair Credit Billing Act. 

NOTIFY US IN CASE OF ERRORS OR QUESTIONS 
ABOUT YOUR STATEMENT/BILLING AT:

Greenville Federal Credit Union Card Services 
1501 Wade Hampton Blvd., Greenville, SC 29609
800.336.6309
www.greenvillefcu.com

If you think your statement is wrong, or if you need more information about 
a  transaction  on  your  statement,  you  must  write  to  us  on  a  separate  sheet 
of  paper  to  the  address  listed  in  your  periodic  statement.  You  should  write 
to us as soon as possible. We must hear from you no later than 60 days after 
we  sent  you  the  first  statement  on  which  the  error  or  problem  appeared.  
You can telephone us but doing so will not preserve your rights. In your letter, 
you should give us the following information:

Your name and account number
The dollar amount of the suspected error

• 
• 
•  Describe the error and explain why you believe there is an error
• 

If you need more information, describe the item you are not sure about

If you have authorized us to pay your credit card bill automatically from your 
savings or checking account, you can stop payment on any amount you think is 
wrong. To stop the payment, your letter must reach us 3 business days before 
the automatic payment is scheduled to occur.

14

YOUR RIGHTS AND OUR RESPONSIBILITIES 
AFTER WE RECEIVE YOUR WRITTEN NOTICE:

We must acknowledge your letter within 30 days unless we have corrected the 
error by then. Within 90 days, we must either correct the error or explain why 
we believe the bill was correct. 

After we receive your letter, we cannot try to collect any amount you question, 
or  report  you  as  delinquent.  We  can  continue  to  bill  you  for  the  amount  you 
question, including INTEREST CHARGES, and we can apply any unpaid amount 
against your credit limit. You do not have to pay any questioned amount while 
we are investigating, but you are still obligated to pay the parts of the bill that 
are not in question.

If we find that we made a mistake on your statement, you will not have to pay 
the INTEREST CHARGES related to any questioned amount. If we didn’t make a 
mistake, you may have to pay INTEREST CHARGES, and you will have to make 
up any missed payments on the questioned amount. In either case, we will send 
you a statement of the amount you owe us and the date that it is due.

If  you  fail  to  pay  the  amount  we  think  you  owe  us,  we  may  report  you  as 
delinquent. However, if our explanation does not satisfy you and you write us 
within 10 days telling us that you still refuse to pay, we must tell anyone we 
report you to that you have a question about your statement. And, we must 
tell you the name of anyone we reported you to. We must tell anyone we report 
you to that the matter has been settled between you and us when it finally is.  
If we don’t follow these rules, we can’t collect the first $50.00 of the questioned 
amount, even if the statement was correct.

SPECIAL RULE FOR CREDIT CARD PURCHASES:

If you have a problem with the quality of property or services that you purchased 
with a credit card and you have tried in good faith to correct the problem with 
the merchant, you may have the right not to pay the remaining amount due on 
the purchase. There are limitations on this right:

1.  You must have made the purchases in your home state or, if not within 
your home state, within 100 miles of your current mailing address; and 
the purchase must have been more than $50.00, and

2.  You must have used your credit card for the purchase (Cash advances 
from and ATM or with a check that accesses your credit card account 
do not qualify), and

3.  You must not yet have fully paid for the purchase

These  limitations  do  not  apply  if  we  own  or  operate  the  merchant,  or  if  we 
mailed you the advertisement for the property or services.

CONTACT INFORMATION:

To report a lost or stolen VISA credit card after business hours, call toll 
free: 866.820.6796 You may also call the credit union toll free number 
and respond as prompted: 800.336.6309. If you are out of the country, 
call collect to 727.299.2449.

Note: The information in this document is accurate as of the printing date 
and is subject to change. For changes since printing, please contact us 
as noted above.

Effective September 2021

15

Greenville
3375 Pelham Rd.
Greenville, SC 29615

Greenville
1501 Wade Hampton Blvd.
Greenville, SC 29609

Mauldin
142 Tanner Rd.
Greenville, SC 29607

Greer
107 W. Church St.
Greer, SC 29650

greenvillefcu.com
800.336.6309