Voice Credit Card Terms and Conditions 

THE VOICE CREDIT CARD CARDHOLDER AGREEMENT (WHICH WILL BE INCLUDED IN THE CARD PACKAGE IF YOU ARE 
APPROVED) INCLUDES AN ARBITRATION PROVISION AND A JURY TRIAL WAIVER. IF A DISPUTE BETWEEN YOU AND US 
IS ARBITRATED, THE ARBITRATION PROVISION, UNLESS REJECTED BY YOU WILL SUBSTANTIALLY AFFECT YOUR 
RIGHTS, INCLUDING YOUR RIGHT TO HAVE A COURT OR JURY TRIAL OR TO BRING, JOIN IN OR PARTICIPATE IN CLASS 
PROCEEDINGS. IF THE DISPUTE IS NOT ARBITRATED, THE JURY TRIAL WAIVER WILL ELIMINATE YOUR RIGHT TO A 
TRIAL BY JURY IN COURT. HOWEVER, THE ARBITRATION PROVISION AND JURY TRIAL WAIVER WILL NOT APPLY TO THE 
EXTENT THAT YOU ARE A “COVERED BORROWER” PROTECTED BY THE MILITARY LENDING ACT. 

Interest Rates and Interest Charges 

Rewards Option 

Lower Rate Option 

Annual Percentage Rate (APR) for 
Purchases 

11.99 % - 25.99 %
Based on your creditworthiness. 

9.99 % - 23.99 %
Based on your creditworthiness. 

APR for Balance Transfers 

These APRs will vary with the market based on the Prime Rate.¹ 

0.00% Introductory APR for the first 
12 billing cycles following account 
opening on any balance transfer made 
within the first 90 days following 
account opening². After that, your 
APR will be at or between: 

0.00% Introductory APR for the first 
12 billing cycles following account 
opening on any balance transfer made 
within the first 90 days following 
account opening². After that, your 
APR will be at or between: 

11.99 % - 25.99 %
Based on your creditworthiness. 

9.99 % - 23.99 %
Based on your creditworthiness. 

These APRs will vary with the market based on the Prime Rate.¹ 

APR for Cash Advances 

23.99 % - 28.99 %³ 

How to Avoid Paying Interest on 
Purchases 

These APRs are based on your creditworthiness and will vary with the market 
based on the Prime Rate. 

Your due date is at least 21 days after the close of each billing cycle. We will 
not charge you interest on purchases if you pay your entire balance by the due 
date each month. We will begin charging interest on cash advances and balance 
transfers on the transaction date. 

Minimum Interest Charge 

If you are charged interest, the charge will be no less than $1.00 

For Credit Card Tips from the 
Consumer Financial Protection 
Bureau 

To learn more about factors to consider when applying for or using a credit 
card, visit the website of the Consumer Financial Protection Bureau at  
http://www.consumerfinance.gov/learnmore  .

Annual Fee 

Transaction Fees 

•
•

Balance Transfer 
Cash Advance 

Penalty Fees 

•

Late Payment 

Fees 

None 

The greater of  $10.00  or  3%  of the amount of each Balance Transfer. 
The greater of  $10.00  or  3%  of the amount of each Cash Advance 

Up to  $40 

FORM: RRCARDSCHUMERBOXCUSTSTAT ( 01/21 )

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How We Will Calculate Your Balance:  We use a method called "average daily balance (including new purchases)." See your  
account agreement for more details. 

Billing Rights:  Information on your rights to dispute transactions and how to exercise those rights is provided in your  
account agreement. 

¹ For the Rewards Option, we add a margin of between  8.74 % and 22.74 % to the Prime Rate to determine the  

Purchase/Balance Transfer APR. For the Lower Rate Option, we add a margin of between  6.74 % and 20.74 % to the Prime  
Rate to determine the Purchase/Balance Transfer APR. 

² Loss of Introductory Rate:  We may end your introductory APR and apply the post-introductory Purchase/Balance  

Transfer APR if all or part of your required minimum monthly payment is more than 60 days late. 

³ We add a margin of between  20.74 % and 25.74 % to the Prime Rate to determine the Cash Advance APR. 

If you transfer a balance at the introductory rate, any purchases you make with your card will be charged interest unless  
you pay the entire balance (including any transferred balances) in full each month, by the payment due date. 

This information is accurate as of 05/2021 and is subject to change after this date. For current information please contact  
Huntington National Bank at PO Box 1558, Columbus, OH 43272 or call us at 1-800-480-BANK for any changes. 

Variable APRs Based on Prime.  If any APR is based on the U.S. Prime Rate (“Prime Rate”), the APR will equal the Prime Rate  
plus the additional amount shown above. If the Prime Rate increases, it will cause the APR to increase. If the Prime Rate  
decreases, it will cause the APR to decrease. For each billing period we use the Prime Rate published in The Wall Street  
Journal two business days before the Statement Closing Date. If the Prime Rate causes an APR to change, we put the new  
APR into effect as of the first day of the billing period for which we calculate the APR. We apply the new APR to any  
existing balances, subject to any promotional rate that may apply. If The Wall Street Journal does not publish the Prime  
Rate, we will use a similar published rate. 

Changes:  We may add, change or delete the terms of your Account (including, but not limited to, Annual Percentage Rate  
and other significant changes). If notice is required, it will be mailed to you at least forty-five (45) days prior to the  
effective date of the change. Notice may also include a statement of your right to cancel the Account prior to the effective  
date of the change. 

Application Terms:  You hereby request a Huntington Credit Card. This application is subject to the approval of, and any  
credit will be extended by, The Huntington National Bank (referred to as "we", "us", "our") 41 South High Street, Columbus,  
Ohio. You certify that you have answered the questions in this application fully and truthfully, and that you have not  
omitted any material information. 

Obtaining Consumer Reports and Sharing Information:   We may obtain credit or other consumer reports on you, check  
your credit and verify with others information you provide in connection with this application. We may report our credit and  
other experience with you to consumer reporting agencies and others who we determine have a legitimate need for the  
information. 

Voice Consumer Credit Card Rewards Program 
The Voice Consumer Credit Card Rewards Terms and Conditions govern the Voice Consumer Credit Card Rewards program  
and are available at  https://www.huntington.com/account-disclosures .

The  Ohio laws  against discrimination require that all creditors make credit equally available to all creditworthy customers,  
and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights  
Commission administers compliance with this law. 

Notice to Married Wisconsin Residents:  No provision of any marital property agreement, unilateral statement or court  
decree adversely affects our rights, unless you give us a copy of such agreement, statement or court order before we grant  
you credit, or we have actual knowledge of the adverse obligation. All obligations on this account will be incurred in the  
interest of your marriage or family. You understand that we may be required to give notice of this account to your spouse.  
If the credit card for which you are applying is granted, you will notify the Bank if you have a spouse who needs to receive  
notification that credit has been extended to you. 

New York Residents:  New York residents may contact the New York State Department of Financial Services at  
1-800-342-3736 or go to www.dfs.ny.gov to obtain a comparative list of credit card rates, fees, and grace periods.

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Member FDIC.  

 ®, Huntington ®,  

 Huntington and Voice Credit Card ® are federally registered service marks of Huntington Bancshares  

Incorporated. Voice SM  is a service mark of Huntington Bancshares Incorporated. 
©2021  Huntington Bancshares Incorporated. 

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Voice Credit Card Cardholder Agreement 

Thank you for opening a Credit Card Account with The Huntington National Bank. This Agreement and your Account 
Opening Disclosures (which are incorporated herein by reference), and any future changes we may make, is your contract 
with us. It governs the use of your Card and Account. 

Definitions 

In this Agreement "you", "your" and "yourself" mean each applicant or co-applicant for the Account, any person responsible 
for paying the Account, and anyone you authorize to use, access or service the Account. 

"We," "us," "our," and HNB mean The Huntington National Bank. 

Your Account 

You agree to use your Account in accordance with the terms of this Agreement. You must pay us for all amounts due on 
your Account, including any interest and fees. Your use of the Account or any payment on the Account indicates your 
acceptance of the terms of this Agreement. Your Account must only be used for lawful transactions. 

Credit Limit 

We will advise you of the credit limit on your Account. A portion of your credit limit may be available for cash advances. We 
may increase, decrease, restrict or cancel the credit limit or cash advance limit on your Account at any time, without 
advance notice. We are not obligated to allow your Account to go over its credit limit. 

Transactions Exceeding Your Credit Limit 

Each time you attempt a transaction which results in your applicable outstanding balance, plus authorizations, exceeding 
your credit limit, we may: (1) permit the transaction and treat the amount exceeding your credit limit as immediately due, or 
(2) decline the transaction. You are responsible for the total balance on your Account, even if your balance exceeds your 
credit limit. 

Authorized Users 

You may authorize others to use your Account. You may request that we issue Cards to additional users. They are not liable 
for repayment of this Account, but may use your Account subject to the terms of this Agreement. You authorize us to 
discuss your Account with the authorized users, and provide information about your Account to them. 

You may request spending limits for the Authorized Users on your Account. However, because of systems or administrative 
considerations, arrangements with merchants or other business reasons, certain transactions may be processed that 
exceed the limit. For example, a transaction at a merchant (such as a pay-at-the pump gas station, rental car company or 
hotel) might be processed even though it exceeds the limit if authorization is obtained before the merchant notifies us of 
the final amount of the charge.  You are responsible for paying for all transactions on your Account even if they exceed 
your requested spending limit. 

You must pay us for all purchases, cash advances, and any other type of transaction made by any Authorized User or 
anyone else that you, or the Authorized User permit to use your Account. You must pay us even if you did not intend to be 
responsible for those charges. You must notify us if you want to remove an authorized user from your Account. You must 
also retrieve and destroy any and all Cards in their possession and cancel all of their billing arrangements to the Account. 

Card Use 

Purchases 

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You may purchase or lease goods or services from any merchant that accepts your Card or Account. However, we reserve  
the right not to honor Quasi Cash or Cash-Equivalent purchases (e.g., Cryptocurrency, money orders, gambling chips, and  
any other items that serve as cash or are convertible to cash). 

Checks 

We may provide balance transfer checks and/or cash advance checks for you to use. You may not use either of these to pay  
an amount owed to us under this Agreement or to pay any other Account you may have with us. 

Balance Transfers 

From time to time, in our sole discretion, we may offer you the ability to transfer other balances to your Account. We do not  
permit balance transfers from other accounts or loans you may have with us. 

Cash Advances 

You may obtain cash advances on your Account. These advances may be made from automatic teller machines (ATMs),  
banks, or from cash advance checks and customer-initiated online cash advances. However, we reserve the right not to  
honor ATM usage at casinos.  

Overdraft Advances 

You may set up this Account to cover overdrafts on your checking account. If you do, then the terms of this Agreement and  
your checking account agreement will apply. For purposes of this Agreement, these transactions will be treated as cash  
advances, subject to the cash advance APR, except that there will be no associated transaction fee. 

Automatic Charges 

You may preauthorize reoccurring transactions on your Account. If your Account is suspended, terminated or if we issue  
you a new credit Card number, you will need to contact any person(s) with whom you have authorized these preauthorized  
reoccurring transactions to make sure they are not interrupted. 

Promotions 

From time to time we may make special offers related to your Account. These offers are subject to the terms of this  
Agreement unless otherwise detailed on or with the promotional offer itself. 

Foreign Transactions and Exchange Rate 

If you make a transaction in a foreign currency, the transaction will be converted by Mastercard International into a U.S.  
dollar amount in accordance with the operating regulations or conversion procedures in effect at the time the transaction is  
processed. The conversion rate in effect on the processing date might differ from the rate in effect on the transaction or  
posting date. 

Authorization of Transactions 

We do not guarantee approval of transactions. We may deny any transactions for any reason at our discretion. We are not  
liable for transactions that are not approved. We may limit the number of transactions approved in one day. If we detect  
unusual or suspicious activity, we may suspend your credit privileges. 

Illegal and Online Gambling Transactions 

You agree not to use your Account for any transaction that is illegal where you live or where the transaction takes place.  
You must find out if a transaction is legal before you make it. You also agree not to use your Account for any Internet or  
online gambling transaction, even if it is legal. We may refuse to authorize any illegal, Internet or online gambling  
transaction. If we do authorize the transaction, you agree to pay us for it unless an applicable law says you may not. 

Closing Your Account 

You may close your Account by notifying us in writing or over the phone. We may also close your Account or suspend  

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Account privileges at any time and for any reason. We may do this without prior notice to you.  

We also have the right not to renew your Account upon its expiration.  

If you or we close your Account, you must still repay the total balance in accordance with the terms of this Agreement. If  
your Account is closed, you must return each Card to us upon request. 

Lost or Stolen Cards, Account Numbers, or Cash Advance and Balance Transfer Checks 

If we detect suspicious activity on your Account, or have confirmed that your Account information was compromised, we  
may close, reissue, and/or suspend your Card(s). This may occur with or without advance notice to you.  

You must contact us if any Card, Account number, or check is lost or stolen. You must also notify us if you think someone  
used or may use them without your permission. You may contact us by calling the telephone number on the back of your  
Card or on your billing statement or by writing us at the address listed on your statement. When you contact us, we may  
require you to provide information to help in our investigation. We may require you to provide this information in writing. 

Paying Your Account 

Payment Instructions 

You must follow the payment instructions on your billing statement. You must pay us in U.S. dollars. You can pay us by  
check, money order or electronic payment that is drawn on and honored by a bank in the U.S. Do not send cash. We will  
credit your payment the same day it is received as long as it is made in accordance with the instructions on your billing  
statement. Payments containing restrictive words, conditions, limitations or special instructions (including items marked  
“paid in full”) must be sent to a separate address indicated on your billing statement. 

Minimum Payments 

You must pay us at least the minimum payment due by the payment due date each billing period. The Minimum Payment  
Due each billing period will depend on your APRs and New Balance. 

a. 

If all APRs with a balance are 23.49% or lower at the end of any billing period: You must pay the greater of: 

•

•

$10; or 

2% of the New Balance rounded up or down to the nearest dollar plus (1) any unpaid Minimum Payments Due from  
previous bills and (2) any amount of your New Balance that exceeds your credit limit and is not already included as  
part of any unpaid Minimum Payments Due from previous bills. 

However, if the New Balance is less than $10, you must pay the New Balance. 

b. 

If any APR with a balance is over 23.49% at the end of any billing period: You must pay $15 plus (1) any interest  
accrued for that billing period, (2) any Balance Transfer Fee and Expedited Payment Fee that has been assessed during  
that billing period, (3) any unpaid Minimum Payments Due from previous bills and (4) any amount of your New Balance  
that exceeds your credit limit and is not already included as part of any unpaid Minimum Payments Due from previous  
bills. However, if the New Balance is less than $15, you must pay the New Balance. 

Interest-Free Period / Interest Charges  

There is no period in which you can pay back a Cash Advance, any other transaction treated as a Cash Advance under this  
Agreement, or a balance transfer to avoid incurring a Finance Charge. Interest accrues daily and compounds daily on new  
transactions, and balances remaining from previous billing cycles. For a cash advance using a check, the date of the  
advance is the date the check is presented to us or our agent for payment. For all other cash advances, the date of the  
advance is the date you obtained the advance. For purchases using the Card, there will be no Finance Charge imposed on  
your purchases in any billing period in which (i) there is no Previous Balance and (ii) payments received and credits issued by  
the Payment Due Date equal or exceed the New Balance. The Payment Due Date will be determined by us, but will be at  
least 21 days after the Statement Closing Date shown on your last statement. The number of days between your Statement  
Closing Date and your Payment Due Date (the grace period) may vary from one billing period to another. If we add a  
Finance Charge, we will begin to assess the charge on each purchase from the date of purchase. 

Payment Allocation 

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We reserve the right to apply payments equal to or less than the required minimum payment amount in a manner of our  
choosing, which may result in balances subject to lower interest rates being paid prior to other balances. This may result in  
higher interest charges.  

Any payment you make in excess of the required Minimum Payment Due will be allocated to your Account as required by  
applicable law. 

Credit Balances 

We may reject and return any payment that creates a credit balance on your Account. Any credit balance we allow will not  
be available until we confirm that your payment has been cleared. You may request a refund of credit balances at any time.  
We may reduce the amount of any credit balance by any new transactions billed to your Account. 

Alternate Payment Methods 

We may offer alternative payment methods, through a customer service representative, which would allow you to make  
expedited payments to your Account over the telephone, through the Internet or other payment system. We will describe  
the terms for using these services before you use them. We may charge a fee for these services. You do not have to use  
these alternative payment methods however, if you do choose to use an alternative payment method, we will disclose the  
then current fee amount to you before you authorize your payment. 

Average Daily Balance Method (Including New Purchases) 

We calculate separate Balances Subject to an Interest Rate for each type of transaction associated with your Account. 

Rate We Charge 

We calculate interest for each billing period by multiplying the average daily balance for each transaction type times the  
applicable daily periodic rate and then multiplying that result by the number of days in the billing cycle. The applicable daily  
periodic rate is 1/365th (rounded up to the nearest hundred thousandth) of the annual percentage rate for the transaction  
type in effect for the billing period. We add all the interest charges for each transaction type and round to the nearest  
penny, to get your total interest charges for that billing period. The daily periodic rates and annual percentage rates  
generally applicable to purchases, balance transfers and cash advances are shown on your Account Opening Disclosures. 

Average Daily Balance 

a.  Ending Daily Balance.  To get the average daily balance, we first determine the ending daily balance each day. To do  

this: 

• We start with the ending daily balance from the previous day. 

• We then add to the balance: 

•

•

An interest charge equal to the applicable daily periodic rate multiplied by the ending balance from the prior  
day (known as compounding of interest) and 

Any new transactions or other debits (including, if applicable, any transaction fees, other fees and unpaid  
interest charges). 

• We then subtract from each balance, as applicable, the new day’s payments and credits, and treat any net credit  

balance as a zero balance. 

b.  Averaging Method.  We then add together the ending daily balances for each day in the billing period. We then divide  

the total for each transaction type by the number of days in that billing period. This gives us the average daily balance. 

When We Add Each Transaction Type to Your Balance 

We add purchases, balance transfers requested at application, or by phone, and cash advances as of the date of the  
transaction. 

We add cash advance checks or balance transfer checks as of the date they are presented to us for payment. 

We add fees either on the date of a related transaction, the date they are posted to your Account, or the last day of the  
billing period, whichever we may choose. 

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The Balance Subject to Interest Rate for each type of transaction shown on your billing statement is the sum of the daily  
balances for that type of transaction divided by the number of days in the billing period.  

We may use mathematical formulas that produce equivalent results to calculate the Balance Subject to Interest Rate,  
interest charges and related amounts. 

Minimum Interest 

We will charge you a minimum  FINANCE CHARGE  of  $1.00  for any billing period in which a Finance Charge is due. 

How to Calculate Variable Rates 

Variable rate APRs are calculated by adding together the Prime Rate and the margin set forth in your Account Opening  
Disclosures. If the Prime Rate increases, it will cause the APR to increase. If the Prime Rate decreases, it will cause the APR  
to decrease. For each billing period we use the Prime Rate published in The Wall Street Journal two business days before  
the Statement Closing Date. If the Prime Rate causes an APR to change, we put the new APR into effect as of the first day  
of the billing period for which we calculate the APR. We apply the new APR to any existing balances, subject to any  
promotional rate that may apply. If The Wall Street Journal does not publish the Prime Rate, we will use a similar published  
rate. 

Effect of APR Increases 

If an APR increases, interest charges will increase. Your minimum payment may increase as well. 

Disclosures for "Covered Borrowers" under the Military Lending Act, 10 U.S.C. § 987("MLA") 

Federal law provides important protections to members of the Armed Forces and their dependents relating to extensions of  
consumer credit. In general, the cost of consumer credit to a member of the Armed Forces and his or her dependent may not  
exceed an Annual Percentage Rate of 36 percent. This rate must include, as applicable to the credit transaction or account:  
The costs associated with credit insurance premiums; fees for ancillary products sold in connection with the credit  
transaction; any application fee charged (other than certain application fees for specified credit transactions or accounts);  
and any participation fee charged (other than certain participation fees for a credit card account). 

In addition, you received the Voice Credit Card Terms and Conditions which provides disclosures around the terms and  
conditions of your Card. Finally, please refer to both the Voice Credit Card Terms and Conditions and the Voice Credit Card  
Cardholder Agreement (page 3 “Minimum Payments”) for your payment obligations under your Account. 

MLA Oral Disclosure Statement  – Under the MLA, you have the right to receive certain disclosures orally. You can receive  
the required MLA oral disclosures by calling 866-278-4848 a toll free phone number. 

Fees 

Late Fee 

You agree to pay a late fee up to the amount set forth in your Account Opening disclosures if you do not pay us at least the  
Minimum Payment Due for each billing period or if we receive your payment after the Payment Due Date shown on your  
billing statement. 

Balance Transfer Fee 

For each balance transfer, you agree to pay a transaction fee equal to the amount set forth in your Account Opening  
Disclosures. 

Cash Advance Fee 

For each cash advance, you agree to pay a transaction fee equal to the amount set forth in your Account Opening  
Disclosures. 

Research/Documentation Charges 

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You agree to pay $5.00 for each copy of a sales draft, credit slip, or billing statement that you request from us and $25.00  
per hour for any Account research that you request from us. However, we will not assess these charges if your request is  
based upon a billing error and you follow the procedures provided in the billing rights section of this Agreement. 

Expedited Delivery Fee 

You agree to pay a fee if you request and we agree to arrange for expedited delivery of any Card or check to you (for  
example, by an overnight delivery service). We will disclose the amount of this fee at the time you request this service. If  
you then confirm and we honor your request, we will charge the fee disclosed at the time of the request. 

Annual Statement Fee 

You agree to pay a fee of $15 to provide you with an annual summary statement showing your Account activity for the  
calendar year. 

Relationship Information 

Communications 

Until your Account is finally settled, you give direct and express consent to receive communications regarding your Account  
to us, any servicers and any collectors of your Account, through various means such as (1) any cell, landline, or text number  
that you provide, (2) any e-mail address that you provide, (3) auto dialer systems, (4) recorded messages, and other forms  
of communications. Further, you agree that any such communications are not unsolicited for purposes of any state or  
federal law. 

Telephone Monitoring 

As part of our continuing effort to maintain a high quality of service to our customers, telephone communications with you  
may be monitored and recorded. You agree that monitoring and/or recording may be done and that no additional notice to  
you or additional approval from you is needed. Please inform all persons authorized to use this Account, those acting on  
your behalf, or anyone making payments on this Account, of this provision. 

Alert and Text Services 

Some accounts include access to mobile text messaging related services (“Text Services”) and/or e-mail and mobile text  
messaging alerts (“Alerts”). You agree that we may send mobile text messages to you through your communication service  
provider, as your agent, using any telephone number or e-mail address or other delivery location you have provided or we  
have in our records. 

The Text Services and Alerts are provided for your convenience and do not replace your monthly Account statement(s),  
which are the official record of your Account. You understand and agree these services may not be encrypted and may  
include personal or confidential information about you such as your Account activity or the status of your Account.  
Messages may be delayed or impacted by factor(s) outside of our control. We are not responsible in those cases or for  
losses or damages arising from any disclosure of Account information to third parties, non-delivery, delayed delivery,  
misdirected delivery or mishandling of, or inaccurate content in, the messages sent through the Text Services and Alerts. 

You agree to indemnify, defend and hold us harmless from and against any and all claims, losses, liability, cost and  
expenses (including reasonable attorneys’ fees) arising from your provision of a phone number, e-mail address, or other  
delivery location that is not your own or your violation of applicable federal, state or local law, regulation or ordinance.  
Your obligation under this paragraph shall survive after your Account is closed. 

You are responsible for any and all charges, including, but not limited to, fees associated with text messaging imposed by  
your communications service provider. 

a.  HNB Text Services and Alerts - Message and data rates may apply. Such charges include those from your  

communications service provider. Message frequency depends on user preferences. To cancel the Text Services,  
send STOP to 446622 at any time. For help or information on the Text Services, send HELP to 446622.  For  
additional assistance with the Text Services, contact customer service at (800) 480-2265. 

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b.  Huntington Confirm It -In addition to the Text Services indicated above, HNB provides Confirm It Fraud Alerts for  

your Voice Credit Card. Confirm It is a   free  service that automatically notifies you of suspicious activity on your credit  
card accounts via text, email and/or automated phone call. You will not be charged for Confirm It texts. Message  
frequency varies and depends on card use. 

Mobile carriers are not liable for delayed or undelivered messages. For more information, call (800) 340-4165. Please  
note: You can opt out of Confirm It texts and/or automated phone calls at any time. Opting out applies to your credit card  
Account and all cards associated with that Account. To opt out of receiving Confirm It texts, text   STOP  to 49847. By  
texting  STOP  to 49847, you agree to one additional confirmation message stating you have opted out and will no longer  
receive messages from Huntington Confirm It. For help, text   HELP  to 49847. To opt out of automated phone call fraud  
alerts, call (800)340-4165. 

Credit Information 

You authorize us to obtain reports from consumer reporting agencies in connection with your application and any resulting  
Account, including for update, review, renewal, extension, or collection of amounts owed on the Account. You also agree  
that we may furnish information about you and your Account to consumer reporting agencies and others who are permitted  
by law to receive it. If you believe the Account information we reported to a consumer reporting agency is inaccurate, you  
may write to us at the address provided on the credit report from the consumer reporting agency. Your written dispute  
must provide sufficient information to locate the Account and why you believe the information is inaccurate. If available,  
provide a copy of the section of the credit report showing the Account information you are disputing. 

Default 

You will be in default if you fail to make any payment when due, exceed your credit limit, die, become a subject of  
bankruptcy or insolvency proceedings, do not comply with any of the terms of this Agreement, or if you have provided false  
information to obtain or maintain this Account. If you are in default, we may, in our sole discretion, declare all amounts you  
owe to be immediately due and payable, prohibit any further transactions on your Account, cancel the Cards, and revoke  
any privileges associated with the Cards. In the event of default, you agree to destroy and/or return all Cards to us or our  
designee upon demand. If you are in default, we may, in our sole discretion, refuse to pay any of your cash advance or  
balance transfer checks that are presented to us. If we decide to honor such checks, you will owe us the amount of such  
checks under the terms of this Agreement. 

Governing Law 

THIS AGREEMENT IS GOVERNED BY OHIO LAW AND APPLICABLE FEDERAL LAW. THIS IS THE LAW WE ARE SPEAKING OF  
WHEN WE REFER TO A TERM PERMITTED OR REQUIRED BY APPLICABLE LAW. 

Change in Terms 

We may add, change or delete the terms of your Account (including, but not limited to, Annual Percentage Rate and  
other significant changes). If notice is required, it will be mailed to you at least forty-five (45) days prior to the  
effective date of the change. Notice may also include a statement of your right to cancel the Account prior to the  
effective date of the change. 

Assignment  

Your rights under this Agreement cannot be transferred by you, by operation of law, or otherwise, but your obligations shall  
be binding upon your estate or personal representatives. We may transfer or assign your Account, and/or this Agreement,  
or any of our rights under this Agreement, to another person or entity at any time without prior notice to you or your  
consent. 

No Waiver of Rights  

We can delay enforcing our rights under this Agreement without losing them. We can accept late payments, partial  
payments or checks and money orders marked as being payment in full without losing any rights under this Agreement. 

7 of 12 

Your Billing Rights; Keep This Notice For Future Use. 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 

If you think there is an error on your statement, write to us at: 

Huntington National Bank – Dispute Resolution 
PO Box 1558 GW4W61 
Columbus, OH 43216 

In your letter, give us the following information: 

•
•
•

Account information:  Your name and Account number. 
Dollar amount:  The dollar amount of the suspected error. 
Description of problem:  If you think there is an error on your bill, describe what you believe is wrong and why you  
believe it is a mistake. 

You must contact us: 

• Within 60 days after the error appeared on your statement. 
•

At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount  
you think is wrong. 

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any  
potential errors and you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 

When we receive your letter, we must do two things: 

1.  Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we  

have already corrected the error. 

2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is  

correct. 

While we investigate whether or not there has been an error: 

The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 

• We cannot try to collect the amount in question, or report you as delinquent on that amount. 
•
• While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
• We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

•

•

If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that  
amount. 
If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest  
and fees. We will send you a statement of the amount you owe and the date payment is due. We may then report  
you as delinquent if you do not pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still  
refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We  
must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when  
the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is  
correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 

8 of 12 

If you are dissatisfied with the goods or services that you have purchased with your credit Card, and you have tried in good  
faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the  
purchase. 

To use this right, all of the following must be true: 

1.  The purchase must have been made in your home state or within 100 miles of your current mailing address, and the  
purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on  
an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 

2.  You must have used your credit Card for the purchase. Purchases made with cash advances from an ATM or with a  

check that accesses your credit Card Account do not qualify. 

3.  You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 

Huntington National Bank – Dispute Resolution 
PO Box 1558 GW4W61 
Columbus, OH 43216 

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we  
will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 

Arbitration Agreement 

ARBITRATION PROVISION.  Arbitration is a method of resolving disputes in front of an arbitrator instead of having a trial in  
court in front of a judge or jury. An “arbitrator” is a neutral person from one of the organizations listed below who will  
decide the dispute. This Arbitration Provision governs when and how disputes between you and us will be arbitrated if a  
dispute arises and you or we choose to arbitrate the dispute instead of having a court or jury resolve the dispute. 

READ THIS ARBITRATION PROVISION CAREFULLY. IF YOU DO NOT REJECT THIS ARBITRATION PROVISION AS SET  
FORTH BELOW, IT WILL BE PART OF THIS AGREEMENT AND WILL HAVE A SUBSTANTIAL IMPACT ON THE WAY YOU OR  
WE WILL RESOLVE ANY CLAIM WHICH YOU OR WE HAVE AGAINST EACH OTHER NOW OR IN THE FUTURE. YOUR RIGHT  
TO REJECT: If you don’t want this Arbitration Provision to apply, you may reject it by sending us a written Arbitration  
Rejection Notice which (a) states that you (or both or all of you, if more than one) wish to reject the Arbitration  
Provision; (b) states your name, address and Account number; (c) is signed by you and any other person who is  
rejecting the Arbitration Provision; and (d) is sent by certified mail, return receipt requested, to [The Huntington  
National Bank, EA4W25 - Credit Card Arbitration, P.O Box 1558, Columbus, Ohio 43272.] Upon receipt of this notice,  
we will credit your Account for the standard cost of a certified letter. These are the only procedures you can use to  
reject the Arbitration Provision. An Arbitration Rejection Notice is only effective if it is signed by you (all of you, if  
more than one) and if we receive it within thirty (30) calendar days after the date we first provide you with a credit  
Card Agreement or written notice providing you a right to reject this Arbitration Provision. Your rejection of this  
Arbitration Provision will not affect any other provision of this Agreement or your ability to obtain credit. If you reject  
this Arbitration Provision, that will not constitute a rejection of any prior arbitration provision between you and us.  
Even if you previously rejected an arbitration provision between you and us, you will be bound by this Arbitration  
Provision unless you reject it. PLEASE NOTE THAT THE JURY TRIAL WAIVER, WHICH IS LISTED BELOW, IS NOT PART OF  
THIS ARBITRATION PROVISION. REJECTING THIS ARBITRATION PROVISION WILL NOT ACT AS A REJECTION OF THE  
JURY TRIAL WAIVER.  

(a) Parties Subject to Arbitration  – Special Definitions: Solely as used in this Arbitration Provision (and not elsewhere in  
this Agreement), the terms “we,” “us” and “our” mean (a) The Huntington National Bank (the "Bank"), any parent, subsidiary or  
affiliate of the Bank and the employees, officers and directors of such companies (collectively, the “Bank Parties”); and (b)  
any other person or company that provides any goods or services in connection with this Agreement if you assert a Claim  
against such other person or company in connection with a Claim you assert against any Bank Party. 

(b) What Claims are Covered:  "Claim” means any claim, dispute or controversy between you and us (whether preexisting,  
present or future) that in any way arises from or relates to this Agreement, your Account, the issuance of any Card, any  
rewards program or any prior Agreement or Account. “Claim” includes disputes arising from actions or omissions prior to  
the date any Card was issued to you, including the advertising related to, application for or approval of the Account. “Claim”  
has the broadest possible meaning, and includes initial claims, counterclaims, cross-claims, third-party claims, federal, state,  

9 of 12 

local and administrative claims and claims which arose before the effective date of this Arbitration Provision.  

It includes disputes based upon contract, tort, consumer rights, fraud and other intentional torts, constitution, statute,  
regulation, ordinance, common law and equity and claims for money damages and injunctive or declaratory relief. 

(c) Excluded Claim or Proceeding.  Notwithstanding the foregoing, “Claim” does not include any dispute about the validity,  
scope or enforceability of this Arbitration Provision or any part thereof (including, without limitation, the Class Action  
Waiver set forth below and this sentence); any such dispute shall be resolved by a court and not by an arbitrator or  
administrator. However, any dispute about the validity or enforceability of the Agreement as a whole is for the arbitrator,  
not a court, to decide. In addition, this Arbitration Provision will not apply to (1) any individual action brought by you in  
small claims court or your state’s equivalent court, unless such action is transferred, removed, or appealed to a different  
court; or  (2) any Claims that are the subject of a class action filed in court that is pending as of the effective date of this  
Arbitration Provision in which you are alleged to be a member of the putative class for as long as such class action is  
pending. 

(d) Arbitration Procedures. 
Electing arbitration.  If you or we elect to arbitrate a Claim rather than have a court decide the Claim, the party electing  
arbitration must notify the other party in writing. This notice can be given before or after the beginning of a lawsuit or with  
respect to other Claims brought later in the lawsuit and can be given in papers filed in the lawsuit (for example, a motion by  
the defendant to compel arbitration of claims asserted by the plaintiff in a lawsuit filed in court). Otherwise, your notice  
must be sent to [The Huntington National Bank, Credit Card Arbitration, Attention: Customer Service, P.O Box 1558,  
Columbus, Ohio 43272], and our notice must be sent to the most recent address for you in our files. Any arbitration hearing  
that you attend will take place in a location reasonably convenient to where you reside unless you and we agree otherwise.  
If a party files a lawsuit in court asserting Claim(s) that are subject to arbitration and the other party files a motion to  
compel arbitration with the court which is granted, it will be the responsibility of the party asserting the Claim(s) to select  
an arbitration administrator pursuant to the paragraph below and start the arbitration proceeding in accordance with the  
administrator’s rules and procedures. 
Arbitration administrators and rules.  The arbitration administrator will be: American Arbitration Association (“AAA”),  
1633 Broadway, 10th Floor, New York, NY 10019, www.adr.org, 1-800-778-7879; or JAMS, 620 Eighth Avenue, 34th  
Floor, New York, NY 10018, www.jamsadr.com, 1-800-352-5267. You may contact these organizations directly if you have  
any questions about the way they conduct arbitrations or want to obtain a copy of their rules and forms (which are also  
available on their websites). If the AAA and JAMS are unable or unwilling to serve as administrator, the parties may agree  
upon another administrator or, if they are unable to agree, a court shall select the administrator or arbitrator. No person or  
company may serve as arbitrator or administrator, without the consent of all parties, if he, she or it adopts or has in place  
any formal or informal policy that is inconsistent with and purports to override the terms of the Class Action Waiver in this  
Arbitration Provision. 
The arbitrator.  A single arbitrator will be appointed by the administrator and must be a practicing attorney with ten or  
more years of experience or a retired judge. 
What law the arbitrator will apply.  The arbitrator will not be bound by judicial rules of procedure and evidence that would  
apply in a court, or by state or local laws that relate to arbitration proceedings. The arbitrator will apply the same statutes  
of limitation and privileges that a court would apply if the matter were pending in court. In determining liability or awarding  
damages or other relief, the arbitrator will follow the applicable substantive law, consistent with the Federal Arbitration  
Act ("FAA"), that would apply if the matter had been brought in court. The arbitrator may award any damages or other relief  
or remedies that would apply under applicable law to an individual action brought in court, including, without limitation,  
punitive damages (which shall be governed by the Constitutional standards employed by the courts) and injunctive,  
equitable and declaratory relief (but only in favor of the individual party seeking relief and only to the extent necessary to  
provide relief warranted by that party’s individual claim). The arbitrator will have the authority to award fees and costs of  
attorneys, witnesses and experts to the extent permitted by this Agreement, the administrator’s rules or applicable law.  
With respect to Claim(s) asserted by you in an individual arbitration, we will pay your reasonable attorney, witness and  
expert fees and costs if and to the extent you prevail, if applicable law requires us to or if we must bear such fees and costs  
in order for this Arbitration Provision to be enforced. We will not ask you to pay or reimburse us for any of our attorney,  
expert and witness fees in connection with the arbitration, regardless of which party prevails in the arbitration. 
Arbitration costs.  At your written request, we will pay all filing, hearing and/or other fees charged by the administrator and  
arbitrator to you for Claim(s) asserted by you in an individual arbitration after you have paid an amount equivalent to the  
fee, if any, for filing such Claim(s) in state or federal court (whichever is less) in the judicial district in which you reside. (If  
you have already paid a filing fee for asserting the Claim(s) in court, you will not be required to pay that amount again).  

10  of 12 

In addition, the administrator may have a procedure whereby you can seek a waiver of fees charged to you by the  
administrator and arbitrator. We will pay any fees or expenses that we are required to pay by law or the administrator’s  
rules or that we are required to pay for this Arbitration Provision to be enforced.   
Right to discovery.  In addition to the parties’ rights to obtain discovery pursuant to the arbitration rules of the  
administrator, either party may submit a written request to the arbitrator to expand the scope of discovery normally  
allowable under the arbitration rules of the administrator. The arbitrator shall have discretion to grant or deny that  
request. 

(e) Federal Arbitration Act.  The parties agree and acknowledge that the Agreement evidences a transaction involving  
interstate commerce and, therefore, a federal statute, the FAA (Title 9 of the United States Code), shall govern the  
interpretation and enforcement of this Arbitration Provision and proceedings pursuant thereto. To the extent state law is  
applicable under the FAA, the law of the state of Ohio shall apply. 

(f) Class Action Waiver. Notwithstanding any other provision of the Agreement, if either you or we elect to arbitrate a  
Claim, neither you nor we will have the right: (a) to participate in a class action, private attorney general action or  
other representative action in court or in arbitration, either as a class representative or class member; or (b) to join or  
consolidate Claims with claims of any other persons. No arbitrator shall have authority to conduct any arbitration in  
violation of this provision or to issue any relief that applies to any person or entity other than you and/or us  
individually. (Provided, however, that the Class Action Waiver does not apply to any lawsuit or administrative  
proceeding filed against us by a state or federal government agency even when such agency is seeking relief on  
behalf of a class of borrowers including you. This means that we will not have the right to compel arbitration of any  
claim brought by such an agency). The parties acknowledge that the Class Action Waiver is material and essential to  
the arbitration of any disputes between them and is non-severable from this Arbitration Provision. If the Class Action  
Waiver is limited, voided or found unenforceable, then the parties’ Arbitration Provision (except for this sentence)  
shall be null and void with respect to such proceeding, subject to the right to appeal the limitation or invalidation of  
the Class Action Waiver. The parties acknowledge and agree that under no circumstances will a class action be  
arbitrated. 

(g) The Arbitrator’s Decision.  At the timely request of either party, the arbitrator shall write a brief explanation of the  
grounds for the decision. A judgment on the arbitrator’s decision (called the “award”) may be entered by any court having  
jurisdiction. 

(h) Effect of Arbitration Award; Appeal.  The arbitrator's award shall be final and binding on all parties, except for any  
right of appeal provided by the FAA. However, if the amount of the Claim exceeds $50,000, any party can, within 14 days  
after the entry of the award by the arbitrator, appeal the award to a three-arbitrator panel administered by the  
administrator. The panel shall reconsider anew any aspect of the initial award requested by the appealing party. The  
decision of the panel shall be by majority vote. Unless the parties agree otherwise, and to the extent feasible, the appeal  
will be conducted pursuant to or modeled after the JAMS Optional Appeal Procedure, available at  
http://www.jamsadr.com/rules-optional-appeal-procedure. Reference in this Arbitration Provision to “the arbitrator” shall  
mean the panel if an appeal of the arbitrator’s decision has been taken. The costs of such an appeal will be borne in  
accordance with the subparagraph above, captioned “Arbitration costs.” Any final decision of the appeal panel is subject to  
judicial review only as provided under the FAA. 

(i) Notice and Cure; Special Payment.   Prior to initiating a Claim, you may send us a written Dispute Claim Notice. In order  
for a Dispute Claim Notice to be valid and effective, it must: (a) state your name, address and Account number; (b) be signed  
by you; (c) describe the basis of your Claim and the amount you would accept to resolve the Claim; (d) state that you are  
exercising your rights under the “Notice and Cure” paragraph of the Arbitration Provision; and (e) be sent to us by certified  
mail, return receipt requested, at [The Huntington National Bank, Credit Card Arbitration, Attention: Customer Service, P.O  
Box 1558, Columbus, Ohio 43272.] This is the sole and only method by which you can submit a Dispute Claim Notice. Upon  
receipt of a Dispute Claim Notice, we will credit your Account for the standard cost of a certified letter. You must give us a  
reasonable opportunity, not less than 30 days, to resolve the Claim. If, and only if, (i) you submit a Dispute Claim Notice in  
accordance with this paragraph on your own behalf (and not on behalf of any other party); (ii) you cooperate with us by  
promptly providing the information we reasonably request; (iii) we refuse to provide you with the relief you request before  
an arbitrator is appointed; and (iv) the matter then proceeds to arbitration and the arbitrator subsequently determines that  
you were entitled to such relief (or greater relief), you will be entitled to a minimum award of at least $7,500 (not including  
any arbitration fees and attorneys’ fees and costs to which you will also be entitled).  

11  of 12 

We encourage you to address all Claims you have in a single Deposit Dispute Claim Notice and/or a single arbitration.  
Accordingly, this $7,500 minimum award is a single award that applies to all Claims you have asserted or could have  
asserted in the arbitration, and multiple awards of $7,500 are not contemplated. 

(j) Rules of Interpretation:  This Arbitration Provision shall survive (i) the termination or closing of your Account,  
(ii) the termination of any relationship between us, including the termination of this Agreement, and (iii) any bankruptcy of  
any party, to the extent consistent with applicable bankruptcy law. In the event of a conflict between the provisions of this  
Arbitration Provision, on the one hand, and any applicable rules of the AAA or JAMS or other administrator used or any  
other terms of this Agreement, on the other hand, the provisions of this Arbitration Provision shall control. 

(k) Severability.  If any portion of this Arbitration Provision, other than the Class Action Waiver, is deemed invalid or  
unenforceable, the remaining portions shall nevertheless remain in force. 

JURY TRIAL WAIVER. TO THE EXTENT PERMITTED BY APPLICABLE LAW, IF A DISPUTE IS RESOLVED IN COURT RATHER  
THAN ARBITRATION, YOU AND WE HEREBY KNOWINGLY, VOLUNTARILY, INTENTIONALLY AND IRREVOCABLY WAIVE  
ANY RIGHT TO A TRIAL BY JURY IN RESPECT TO ANY LITIGATION BASED UPON OR ARISING OUT OF THIS AGREEMENT,  
RELATING TO YOUR ACCOUNT, OR ANY OTHER DISPUTE OR CONTROVERSY BETWEEN YOU AND US. 

IF YOU WERE A “COVERED BORROWER” UNDER THE MLA AT THE TIME THE ACCOUNT WAS ESTABLISHED, (I) THE  
ABOVE ARBITRATION PROVISION AND JURY TRIAL WAIVER PROVISION, (II) ANY WAIVER OF THE RIGHT TO LEGAL  
RECOURSE UNDER ANY OTHERWISE APPLICABLE PROVISION OF STATE OR FEDERAL LAW AND (III) ANY OTHER  
PROVISION OF THIS AGREEMENT THAT IS NOT ENFORCEABLE AGAINST YOU UNDER THE MLA, WILL NOT APPLY TO  
YOU WHILE YOU REMAIN A “COVERED BORROWER.” 

Member FDIC.   ®, Huntington ®,  
Bancshares Incorporated. Voice SM  is a service mark of Huntington Bancshares Incorporated. © 2021  Huntington Bancshares Incorporated. 

 Huntington.Welcome ® and Voice Credit Card ® are federally registered service marks of Huntington  

FORM: CARDHOLDERARBAGREE (11/19 )

12  of 12 

FACTS 

WHAT DOES HUNTINGTON 
DO WITH YOUR PERSONAL INFORMATION? 

Why? 

What? 

How? 

Financial companies choose how they share your personal information. Federal law gives 
consumers the right to limit some but not all sharing. Federal law also requires us to tell 
you how we collect, share, and protect your personal information. Please read this notice 
carefully to understand what we do. 

The types of personal information we collect and share depend on the product or service 
you have with us. This information can include: 
· Social Security number and income 
· Payment history and credit scores 
·

Investment experience and insurance claim history 

All financial companies need to share customers’ personal information to run their 
everyday business. In the section below, we list the reasons financial companies can 
share their customers’ personal information; the reasons Huntington chooses to share; 
and whether you can limit this sharing. 

Reasons we can share your personal 
information 

Does 
Huntington 
share? 

Can you limit this 
sharing? 

For our everyday business purposes- 
such as to process your transactions, maintain your 
account(s), respond to court orders and legal 
investigations, or report to credit bureaus 

For our marketing purposes- 
to offer our products and services to you 

For joint marketing with other financial companies 

For our affiliates’ everyday business purposes- 
information about your transactions and experiences 

For our affiliates’ everyday business purposes- 
information about your creditworthiness 

For our affiliates to market to you 

For nonaffiliates to market to you 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

No 

No 

No 

No 

No 

Yes 

Yes 

We don't share 

To limit our 
sharing 

• Call toll-free 1-800-537-0861 – Our menu will prompt you through your choices. 
Please note: 

If you are a new customer, we can begin sharing your information 30 days from the 
date we sent this notice. When you are no longer our customer, we continue to share 
your information as described in this notice. 

However, you can contact us at any time to limit our sharing. 

Questions? 

Call toll-free 1-800-480-BANK (2265) or go to huntington.com 

Page 2 

Who we are 

Who is providing this notice? 

What we do 

How does Huntington protect my 
personal information? 

How does Huntington collect my 
personal information? 

Why can’t I limit all sharing? 

What happens when I limit 
sharing for an account I hold 
jointly with someone else? 

Definitions 

Affiliates 

Nonaffiliates 

Joint marketing 

Huntington companies that are financial service providers, such as 
banks, mortgage companies, vehicle leasing companies, securities 
brokers, investment advisors and insurance agencies. 

To protect your personal information from unauthorized access and 
use, we use security measures that comply with federal law. These 
measures include computer safeguards and secured files and 
buildings. 

We collect your personal information, for example, when you 
• Open an account or apply for a loan 
• Make deposits or withdrawals from your account 
Apply for insurance or seek advice about your investments 
•
We also collect your personal information from others, such as 
credit bureaus, affiliates, or other companies. 

Federal law gives you the right to limit only 
· Sharing for affiliates’ everyday business purposes—information 

about your creditworthiness 

· Affiliates from using your information to market to you 
· Sharing for nonaffiliates to market to you 
State laws and individual companies may give you additional rights 
to limit sharing. See Page 3 for more on your rights under state law. 

Your choices will apply only to you – unless you tell us otherwise. 

Companies related by common ownership or control. They can be 
financial and nonfinancial companies. 
· Our affiliates include companies with a Huntington name and 

financial companies, such as banks, mortgage companies, vehicle 
leasing companies, securities brokers, investment advisors, and 
insurance agencies. 

Companies not related by common ownership or control. They can 
be financial and nonfinancial companies. 
· Nonaffiliates we share with can include banks, securities 

broker-dealers, insurance companies, data processors, software 
companies, collection agencies, credit bureaus, marketing 
service providers, and state and federal government agencies. 

A formal agreement between nonaffiliated financial companies that 
together market financial products or services to you. 
· Our joint marketing partners include financial institutions with 

whom we have joint marketing agreements, such as insurance 
companies, mutual fund companies, and motor vehicle dealers. 

Page 3 

Other important information 

State Disclosures 
In addition to your rights described below and in this notice, you may have other rights under state laws.  We 
will comply with applicable state laws with respect to our information practices. 

Important information for Ohio residents that apply for or obtain an insurance product for personal, family, or 
household purposes from a Huntington insurance agency – 
We may collect personal information from sources other than the persons proposed for insurance coverage 
(see, for example, the "How does Huntington collect my personal information?" section on Page 2).  We may 
also disclose that information, as well as other personal or privileged information subsequently collected, to 
third parties outside Huntington without your authorization to the extent disclosure is permitted by law.  Ohio law 
provides a right to review and correct personal information that Huntington collects about you.  To receive a 
more detailed description of our information practices, please write to us at: Huntington Customer Information 
Services, Ohio Insurance Information Practices, P.O. Box 1558, HP0700, Columbus, Ohio 43216. 

California and Vermont Customers have other protections under state law.  If your primary mailing address is in 
California or Vermont, we will not share your credit or financial information that we collect except as permitted 
by law, including, for example, with your consent or to service your account.  We will also not use your 
information for joint marketing purposes.  We do not share customer information with third parties except as 
permitted by law. 

Important information for Nevada residents – At any time, you may request to be placed on Huntington's 
internal do-not-call list by calling us toll-free at 1-800-537-0861.  Nevada law  requires that we provide you with 
the following contact information to enable you to obtain further information: (i) Huntington Customer 
Information Services, Nevada Do-Not-Call Information, P.O. Box 1558, EA4W58, Columbus, Ohio 43216, 
Phone: 1-800-480-BANK (2265), Email: privacy@huntington.com, and (ii) Bureau of Consumer Protection, 
Office of the Nevada Attorney General, 555 E. Washington Street, Suite 3900, Las Vegas, Nevada 89101, 
Phone: 1-702-486-3132, Email: BCPINFO@ag.state.nv.us. 

Affiliates Providing this Notice 

·

The Huntington National Bank (deposits, loans, trust, credit cards, and other banking services), also using the name  
Huntington Mortgage Group (mortgage lending) 

The Huntington Investment Company (investments) 

· Huntington LT (vehicle leasing) 
·
· Huntington Asset Advisors, Inc. (investment advisory services) 
· Huntington Insurance, Inc. (insurance) 
· HBI Title Services, Inc. (insurance) 

Additional Information Collection and Use Disclosures 

Your Choice About 
Promotional Offers 

Correcting Errors in 
Information We Share 
with Consumer 
Reporting Agencies 

Identity Theft 

You may call us toll-free at 1-800-537-0861 to tell us your preferences about receiving 
special pricing or other promotional offers from us. If you do that, however, our ability 
to tell you about offers that may benefit you and help you save and invest in your 
future may be limited. Whether or not you make this choice, we will still contact you 
from time to time about your accounts and provide account mailings to you, such as 
statements and notices. We  may also include special pricing or other promotional 
offers with such account mailings. 

If you believe any of the information we share with a consumer reporting agency is in  
error, please let us know. Write to us at: Huntington Customer Information Services,  
Consumer Reporting Agencies, P.O. Box 1558, EA4W25, Columbus, Ohio 43216.  
Please provide us with your complete name, current address, phone number and 
Social Security number. You will also need to include your account number, type of 
account, the specific item in dispute and other supporting documentation or information 
we reasonably require. You must tell us the reason you believe this information has 
been reported in error. 

The law provides certain rights to victims of identity theft. If you believe you are a 
victim of identity theft with respect to any of your accounts or transactions with us, you 
may notify us at: Huntington Customer Information Services, Identity Theft, P.O. Box 
1558, EA3W21, Columbus, Ohio 43216. Please provide as much detail as possible 
about the accounts or transactions in question, including any dates and account or 
transaction numbers that apply. We may contact you to discuss additional information 
necessary to resolve the matter. For more information about our identity theft policies 
and practices, please visit huntington.com and type “ID Theft” in the search box. There 
you will find helpful information about how to protect yourself. You will also find 
additional information on what to do if you believe you are  a victim of identity theft. 

Important Information 
About Procedures for 
Opening a New 
Account 

To help the Government fight the funding of terrorism and money laundering activities, 
federal law requires all financial institutions to obtain, verify, and record information 
that identifies each person who opens an account. What this means for you: When you 
open an account, we will ask for your name, address, date of birth and other 
information that will allow us to identify you. We may also ask to see your driver’s 
license or other identifying  documents. 

For Our Insurance 
Customers 

From time to time, a Huntington insurance agency may review your account and obtain 
additional quotes on your insurance program to ensure your competitive place in the 
market. To perform this service, our quoting carriers will utilize certain consumer report 
information, such as motor vehicle reports, claim history reports, and credit reports. 
You may request that our insurance agencies not provide this service by emailing 
insurance.compliance@huntington.com  or by writing to us at: Huntington Insurance, Insurance 
Opt-Out, P.O. Box 1558, HP0700, Columbus, Ohio 43216. Please include your name, 
address, telephone numbers, the specific policy numbers and Social Security  numbers 
on your written request. 

Member FDIC.  

 ® and Huntington  ® are federally registered service marks of Huntington Bancshares Incorporated.  

©2021  Huntington Bancshares Incorporated. 

FORM: PrivDoc (11/18)