Credit Card Disclosure 11-2009.qxd  12/9/09  1:28 PM  Page 1

VISA® and MasterCard® Credit Card Agreement and
Truth in Lending Disclosure

The  extension  of  credit  to  me  under  this  Agreement  will  be  subject  to  the
following terms. Parts in bold face meeting Truth in Lending disclosure require-
ments.  I  will  read  this  entire  Agreement  and  keep  a  copy  for  my  records.
“Applicant” refers to any person who signs the Credit Application, will receive a
VISA or MasterCard Credit Card and will use the VISA or MasterCard Credit Card
Account.  A Credit  Card  Account  may  have  one  or  more  Applicants.
“Co-Signer” refers to a person who signs a Credit Application and is responsible
for all charges incurred using the Credit Card Account but who will not be issued
a Card and will not use the Account. “SLFCU,” “you” and “your” refer to Sandia
Laboratory Credit Union. “I,” “me,” “my” and “mine” refer to any Applicant and,
if the  context  indicates,  to  any  Co-Signer.  “Account”  refers  to  the  line  of  credit
established under this Agreement. “Card” refers to the credit card(s) issued under
this Agreement. The singular implies the plural if there is more than one Applicant
or Co-Signer.

A. LOAN ADVANCES

1. If  the  Credit  Union  approves  my  application,  each Applicant  will  be  issued

a Card and will be able to use the Account.

2. To make a purchase or get a cash advance on my Account, I can present the
Card  to  a  participating  VISA plan  merchant,  to  the  Credit  Union,  or  to  another
financial  institution,  and  sign  the  sales  or  cash  advance  draft  imprinted  with  my
Card  number.  I  should  keep  sales  and  cash  advance  drafts  to  reconcile  my
monthly  statements.  I  can  also  make  purchases  by  giving  my  Card  number  to  a
merchant by telephone, over the Internet, or by other means, in which case my only
record  of  the  transaction  may  be  my  monthly  statement.  I  can  also  access  the
Account to obtain cash advances at designated ATMs, subject to additional ATM
terms  at  the  end  of  this Agreement,  and  to  obtain  cash  advances  via  CU@home
online banking in the form of  either a deposit of the advance amount to an SLFCU
account that I designate or a check payable to me and mailed to me at the address
you have for me in your records. 

3. You  may  issue  courtesy  checks  on  this  Account  from  time  to  time.  Any
Applicant may sign a courtesy check payable to any person or entity that accepts
personal checks. When you pay the courtesy check, it will post to the Account as a
cash advance. There is no charge for printing or using courtesy checks (other than
the applicable cash advance fee), but if I request special handing, such as a stop
payment, you may charge me the same fee you would charge for the same service
on a regular SLFCU check (share draft). Fees for special handling of checks are
shown on the SLFCU CU Fee Schedule. If I do not wish to use courtesy checks
you  send  me,  I  will  destroy  them.  I  agree  to  notify  you  immediately  if  courtesy
checks issued to me are lost or stolen and to report any unauthorized special checks
that appear on my Account statements. I understand that you operate in an auto-
mated check-processing environment and in almost all cases you do not physically
examine checks that clear. I agree that you have the right but not the obligation to
refuse to pay courtesy checks that are not signed by an Applicant, and you will not
be responsible for any unauthorized courtesy checks if I fail to report them within
30 days after you send me the first statement on which they appear. I understand
that if I wish to stop payment on a courtesy check, I must notify you before the
check is presented to you for payment, and I must provide the exact dollar amount
and check amount or you may not be able to find it and stop it. You will not be
responsible  for  failure  to  stop  courtesy  check  payments  if  I  do  not  give  you  the
exact information you require in sufficient time (at least one business day prior to
presentment) for you to act on my request. Merchant dispute rights do not apply to
courtesy  checks,  and  if  a  courtesy  check  clears,  I  must  resolve  any  disputes
directly with the payee. 

4. This Account will be open-end or revolving. This means I can borrow the full
amount of the credit limit, repay the principal in full or in part, and borrow again
up to my credit limit as long as I remain creditworthy and a member of SLFCU in
good standing. To remain in good standing, I must meet all of my obligations to
you.

5. You  have  the  right  to  refuse  to  allow  me  to  use  my  Account  for  new
transactions. You will notify me in writing of the reason for any such denial of

M# 99293

credit. Reasons you can deny me credit include but are not limited to my already
having borrowed up to my credit limit, an adverse change in my credit standing,
my failure to meet loan- or account-related obligations to you, or your reasonable
belief that a requested transaction is illegal or unauthorized. 

6.

I must  not  use  my Account  for  illegal  transactions  such  as  illegal  Internet
gambling. You may refuse to authorize a transaction if you reasonably believe it is
illegal.  Responsibility  for  determining  the  legality  of  transactions  rests  with  me,
not  with  you.  I  cannot  use  the  actual  or  alleged  illegality  of  an  authorized
transaction on my Account as a defense to my obligation to pay it.

7.    I  am  not  permitted  to  transfer  one  SLFCU  credit  card  balance  to  another
SLFCU credit card Account, and I may not use advances on an SLFCU Credit Card
Account to pay other obligations I have to SLFCU.

B. REPAYMENT OBLIGATIONS
1. Each Applicant  and  Co-Signer  is  obligated  to  repay  the Account  under  the
terms of this Agreement.
2. Each Applicant and Co-Signer is also obligated to repay any charges resulting
from  the  use  of  the  Account  by  an  Authorized  User,  regardless  of  whether  the
Authorized  User  stays  within  the  limits  of  permission  given  to  use  the Account.
You are not subject to agreements between me and Authorized Users limiting their
use of the Account. An Authorized User is any person to whom an Applicant or 
Co-Signer allows to use the Account. 

3.   Any  persons  who  use  the Account  are  also  obligated  to  repay  you  for  all

charges incurred because of their use of the Account.

4.    Each  Applicant  and  Co-Signer  remains  obligated  to  repay  all  obligations
incurred under this Agreement until notifying you in writing to close the Account
and returning all issued Cards to you. Closing of the Account will not relieve any
Applicant  or  Co-Signer  of  payment  obligations  incurred  prior  to  your  receipt  of
notice to close the Account.
5.  Each Applicant and Co-Signer remains bound to repay all obligations incurred
under  this Agreement,  even  though  another  person  has  been  directed  to  pay  the
debt by an agreement or court order to which you are not a party, such as a divorce
decree. Any release from the obligation to pay under this Agreement must be either
(a) in writing and signed by an authorized SLFCU employee or (b) pursuant to a
court order in an action to which SLFCU is a party.

6.  Co-Signers, who do not have access to the Account but are liable to repay it,
acknowledge  receipt  of  a  copy  of  this Agreement  as  well  as  the  separate  Notice
to Co-Signer.

C. CREDIT REVIEW

You will set a credit limit on my Account and review my Account from time to
time. You may consider my credit history with third parties such as credit bureaus,
my history of meeting my obligations to you, and updated financial information
you  request  from  me.  Based  on  your  review,  you  may  increase  or  decrease  my
credit limit, increase or decrease my interest rate, or close my Account.  You will
give me notice required by law if you make changes adverse to me. I can request a
credit limit increase by submitting a written application to you. All Cards issued or
re-issued  are  subject  to  approval.  If  my  Account  has  been  inactive  for  six
consecutive months, it may not be automatically renewed.

D. REPAYMENT TERMS

1.  I promise to pay you (a) at one of your offices or (b) by mailing payment to
you at the address designated on my billing statement, all sums advanced to me
under this Agreement at any time plus finance charges and other fees and charges
incurred  under  this Agreement.  The  Finance  Charge  is  the  amount  of  money
I pay for the money I borrow and is based on an Annual Percentage Rate.

2.  Grace Period on Purchases: If I paid my previous statement’s balance in
full before its due date, or I had no previous balance at the beginning of the
billing  cycle,  I  will  have  a  grace  period  of  25  days  on  average  to  pay  my
purchase balance without interest finance charges. If I do not pay my balance
in full before the end of the grace period, interest will be assessed on my entire
outstanding balance including new purchases 

3. The interest rate on my Account will be variable and can adjust once per
year. The variable ANNUAL PERCENTAGE RATE (APR) will be set on the
first calendar day of July by adding the highest prime rate correctly published
in the Wall Street Journal on June 15 of the same year (or the first business
day after June 15, if June 15 is not a business day) to the margin assigned to
my account. Except during any promotional rate period, the ANNUAL PER-
CENTAGE  RATE  fall  not  below  the  following  floor rates:  (a)  VISA Gold,
9.25%;  (b)  VISA Classic  and  MasterCard,  9.75%;  (c)  VISA Gold  Rebate
11.00%;  (d)  VISA Classic  Rebate,  MasterCard  Rebate,  and  VISA Student
Rebate,  11.50%.  The  ANNUAL PERCENTAGE  RATE,  Monthly  Periodic

Rate,  current  index  value  and  the  margin  assigned  to  my  Account  will  be
disclosed to me in writing when my application is approved. If you offer me an
initial discounted rate, the discounted rate and the time through which it will
be effective will also be disclosed to me in writing before I become obligated.
Rates applicable to my Account will be disclosed to me on periodic statements
you will send me.  Changes to my variable rate that occur due to application
of the variable rate formula will apply to the entire balance outstanding as of
the date of the change as well as to new transactions.

3.1 You have the right to change any variable rate formula applicable to
my Account for any lawful reason by giving me notice required by law. Any
changes  will  apply  only  to  transactions  initiated  after any  period  of  time
required by law. 

3.2 You have the right to change any variable rate formula applicable to

my Account based on your review of my Account. (See Section C above.)

4. My minimum monthly payment will be the greater of 3% of the current
monthly  balance  or $20,  plus  any  delinquent  amounts.  If  my  balance  is  less
than $20, I must pay it in full. 

5. Calculation of Finance Charges: Average Daily Balance Method. Interest
is calculated separately for purchase balances and cash advance balances. You
arrive at the interest portion of the Finance Charge for each balance type by
first calculating the average daily Account balance for the statement period.
To obtain  the  daily  Account  balances  of  purchases,  you  add  any  new
purchases to the previous day’s purchase balance, then subtract any payments
or other credits applied to the purchase balance. To obtain the daily Account
balances  of  cash  advances,  you  add  any  new  cash  advances  to  the  previous
day’s  cash  advance  balance,  then  subtract  any  payments  or other credits
applied to the cash advance balance. You then total the daily balances for the
statement  period  and  divide  by  the  number of  days  in  the  period  to  get  the
Average Daily Balance. This figure is multiplied by the Monthly Periodic Rate
(1/12 of the APR) to obtain the interest component of the Finance Charge.

6.  You will apply payments on my Account first to fees such as late fees, then
to  interest,  then  to  principal.  If  purchase  and  cash  advance  balances  bear
interest  at  the  same  rate,  payments  are  applied  first  to  previously  billed
purchases,  then  to  previously  billed  cash  advances,  then  to  current  cash
advances, then to current purchases.

7.  I can repay the balance I owe, including accrued finance charges, in full

at any time without prepayment penalty.

8.    Increases  in  the  outstanding  balance  increase  the  required  minimum

payment, which will be reflected in the monthly statement.

9.  You will send me periodic statements of my Account which will advise me of

the status of my Account and any information required by law.

10.    I  will  make  monthly  payments  on  or  before  the  due  date  specific  in  my

charges retroactive to the date the payment was credited. 
15. Special Considerations Regarding Merchant Transactions

15.1    If  I  made  a  purchase  and  the  merchant  discloses  a  policy  such  as
“no returns,” “no refunds,” “no credit without receipt, “as is,” “store credit only,”
or “all sales final,” I agree to be bound by that merchant’s policy.

15.2 When I use my Account to make travel or lodging reservations, I agree to
request the merchant’s cancellation policy and follow it if I cancel. Otherwise, the
merchant may charge me unless I can provide you with the cancellation code the
merchant is required to give me.

15.3  If I authorize a merchant to charge my Account for repeat transactions
without my Credit Card, I will notify the merchant when I want to discontinue the
repeat transactions or if my Account is closed. 

15.4  If I disagree with a transaction on my statement, I agree to provide any
information or assistance you reasonably request. Otherwise I will pay you for any
loss you incur. 

15.5  A merchant, such as hotel or rental car agency, may place a “hold” on my
Account for anticipated charges. This may result in my credit limit being unavail-
able for the duration of the merchant hold, and as a result, other transactions may
be declined due to lack of available credit. 
16.  I must maintain a regular share account with SLFCU at all times I have an
outstanding  balance  on  my  Account,  even  if  the  Account  is  closed  to  new
transactions.

E. OTHER CHARGES

I will  pay  the  following  fees  in  connection  with  breach  of  my  obligations

or services I request:

Returned Payment Instrument. . . . . . . . . . . . . . . . . . . . . . . . . . . $20.00 each
Account Research. . . . . . . . . . . . . . . . . . . $20.00 per hour, $5.00 minimum,
waived if credit union error is revealed
Late Payment . . . . . . . . . . . . . . . . . . . . $20.00 if the payment is received
one or more days late
Plastic Card Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5.00 each
Statement Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $  2.00 per page
Over-limit . . . . . . . . . . . . . . . . . . . . . . $20 per statement period in which
my balance exceeds my approved limit. I must opt
in for this service and I may opt out at any time.
Cash Advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $5.00 per advance

I will also pay direct costs that the Credit Union incurs for complying with my
special  service  requests,  such  as  delivery  fees  for  overnight  shipment  of
replacement plastic cards.  

periodic statements.

F.  REBATES

11.    If  at  any  time  my  current  unpaid Account  balance  exceeds  my  authorized
credit limit, I must, upon your written demand, immediately make a single lump-
sum payment to reduce my balance to an amount within the authorized credit limit. 
12.    Foreign Transactions:  For VISA transactions  initiated  in  foreign  countries
(even U.S. dollar transactions) or foreign currencies, the exchange rate between the
transaction  currency  and  the  billing  currency  (U.S.  dollars)  will  be  (a) a  rate
selected by VISA from the range of rates available in wholesale currency markets
for the applicable central processing date, which rate may vary from the rate VISA
itself  receives,  or  (b)  the  government-mandated  rate  in  effect  for  the  applicable
central processing date. A VISA International Service Assessment of 1% of the
transaction amount will also be charged. For MasterCard transactions initiated
in foreign currencies, the exchange rate will be a either a government-mandated
exchange rate or a wholesale exchange rate selected by MasterCard International
on the day they process the transaction, which may differ from the rate that applied
on  the  day  the  transaction  took  place  of  the  day  the  transaction  posted  to  your
account.  A MasterCard  Cross-Border Assessment  of  .8%  of  the  transaction
amount  and  a  MasterCard  Currency  Conversion Assessment  of  .2%  of  the
transaction amount will also be charged.
13.    Payments  in  Foreign  Currency. I will  pay  all  amounts  I  owe  you  in  U.S.
Dollars. If I use checks to make payments, they will be drawn on U.S. depository
institutions.  You  may,  at  your  option,  accept  payments  in  foreign  currency  or
checks  drawn  on  non-U.S.  banks.  If  you  do,  you  may  impose  service  and
collection charges, and I agree the charges you set will be final.
14.  Payment Holds. You will promptly credit my payments as required by law.
You  may,  however,  delay  for  the  maximum  time  allowed  by  law  increasing  my
available credit or refunding credit balances until final collection of non-cash items
presented to pay my Account. A delay in increasing my available credit or issuing
a refund  will  not  by  itself  result  in  increased  finance  charges,  but  if  an  item
presented for payment on my Account is returned unpaid, you can assess finance

If I charge goods or services on my Account in any calendar year, a credit (rebate)
equal to 0.5% (VISA Classic Rebate Card, MasterCard Rebate Card, VISA Student
Rebate Card) or 0.75% (VISA Gold Card) of all purchases during the year will be
paid to me annually. The rebate will be paid in the form of a credit to my Account. 

G. SECURITY INTERESTS

1. In consideration for and as a condition of SLFCU issuing a credit card to
me, I agree that if I do not make my required payments, you can take any SLFCU
shares in which I have an interest (unless prohibited by law or the share agree-
ment) to recover all or part of what I owe without advance notice to me. “Shares”
includes share (savings), money market, share draft (checking), and certificate
accounts. IRAs are not included.

2. This consent does not restrict my right to withdraw funds prior to my default
and your exercise of your rights consistent with this consent, and is not a pledge
by me of any shares. 

3. Your  exercise  of  your  rights  under  this  consent  will  not  be  an  election

of remedies.

4. Specific Account Pledge: I may be allowed or required to pledge specific
SLFCU  shares  as  security  for the  repayment  of  all  credit  extended  to  me
under this Agreement. The  dollar amount  pledged  and  the  share  account(s)
will be shown on a separate security agreement. I will not be able to withdraw
funds as long as the pledge is in effect. If I default in my payment obligations
under this Agreement, you can apply the shares specifically pledged to pay off
this Account in full or in part. 

5. Cross-Collateral: Property I have pledged to secure other obligations to
SLFCU, other than real property and household goods, may also secure this
Account if I agree in writing.

6. Security  interests  described  in  this  Section  G  apply  even  if  credit  is

otherwise described as “signature” or “unsecured.”

Credit Card Disclosure 11-2009.qxd  12/9/09  1:28 PM  Page 2

H. CHANGES IN TERMS
You  may  change  my Account  terms,  including  the  variable Annual  Percentage
Rate formula, by giving me advance written notice required by law. A “change” can
amend an existing term, add a new term, or a delete an old term. If I do not want
the changes to apply to my Account, I can cut all issued Cards in half and send
them to you with a written request to close the Account. If I do that, I must pay off
any outstanding balance under the old terms and interest rate. If I keep my Card,
the new terms and new interest rate will apply to all transactions on my account
that occur 14 or more days after you send me the Change in Terms notice, though
the  old  Annual  Percentage  Rate  will  apply  to  purchase  and  cash  advance
transactions for the payoff of my Account, whether or not I use the Card for new
transactions.

I. HONEST DEALING
I will promptly notify you of any information that affects my credit-worthiness or
ability to pay, including but not limited to changes in my name, address or employ-
ment. I will not use my Account for new transactions if I have reason to believe
I will be unable to pay what I owe. 

J. ADDITIONAL TERMS APPLICABLE TO CO-SIGNERS AND

CO-APPLICANTS

As a Co-Signer or Co-Applicant, I understand and agree that I am obligated to
repay any credit extended under this Agreement up to the credit limit, whether or
not I get the money borrowed or the property purchased or otherwise benefit from
the extension of credit. I understand that if I had not agreed to be obligated to repay
the credit extended, you would not have approved the credit application. You can
proceed against me if payments are delinquent even before seeking to recover from
any other applicant or co-signer. You will give me notice required by law of any
action you take that could adversely affect me. You will tell me of any delinquen-
cy for which you intend to hold me accountable. No extension or partial settlement
with any other obligor on the Account will waive your rights against me as a co-
signer or co-applicant. I can stop being obligated for future transactions by writing
to you to that effect, but will remain obligated to pay any amounts borrowed prior
to your receipt of my notice.

K. DEFAULT—LIEN—ACCELERATION
1. If  I  fail  to  make  my  agreed  payment  within  10  days  after the  due  date,
I authorize you to apply any SLFCU shares in which I have an interest (unless
prohibited  by  law  or the  share  agreement)  to  pay  off,  in  full  or in  part,  the
outstanding balance on my Account. Unless my Account is secured by a pledge
of specific shares this consent (a) will not restrict my right to withdraw funds
prior to  your exercise  of  your rights  under this  consent  and  (b)  does  not
constitute a pledge of any share account. Your exercise of your rights under
this consent is not an election of remedies.

2. If  I  default  on  my  Account  payments,  otherwise  breach  this  Agreement,
become a bankruptcy debtor, die, or breach any other agreement I have with you,
you may without notice declare the entire unpaid balance of my Account imme-
diately due and payable in full. Interest will continue to accrue on my Account at
the rate called for in this Agreement even after my default and acceleration of the
obligation.

L. COLLECTION COSTS
I agree to pay all reasonable collection costs you incur before you take legal
action  against  me.  If  you  take  legal  action  against  me  to  collect  on  this
Account, I agree to pay your reasonable attorney’s fees and court costs. I will
pay your reasonable attorney’s fees and court costs whether the legal action
you  take  is  a  collection  lawsuit,  a  proceeding  to  protect  your interests  if  I
become a bankruptcy debtor, an appeal, an action to enforce a judgment, or
any  other type  of  proceeding.  I  authorize  you  to  add  reasonable  collection
costs  to  my  Account  balance  and  charge  interest  on  them  at  the  rate
applicable to cash advances. 

M. OTHER RIGHTS APPLICABLE TO CREDIT CARDS
1. Unauthorized  Use  of  Lost  or Stolen  Cards.  I  agree  to  notify  you 
promptly of the loss, theft or other actual or possible unauthorized use of any
Card you issue to me. I will (800) 556-5678.  Although I am generally not be
liable  for unauthorized  use  (except  that  I  may  be  liable  for up  to  $50  for
unauthorized  PIN-based  transactions),  I  understand  that  all SLFCU
members benefit if unauthorized Card use losses are kept to a minimum.

Once I report my Card as lost or stolen, I will not attempt to use it. A replacement
card will usually be issued to me. If I find my Card after reporting it lost or stolen
and attempt to use it, a merchant may capture the Card and I will have to pay a card
capture fee. 

If I report my Card as stolen, I will generally be required to file a police report

unless it would be unreasonable for me to do so under the circumstances. Although
you  will  not  close  my  Account  solely  because  I  exercise  my  rights  to  report
unauthorized activity or other errors under the Fair Credit Billing Act, your deter-
mination that my report of unauthorized Card activity was not made in good faith
may be grounds for closing my Account to future use. If you decide that I have an
excessive number of lost or stolen cards, you may not issue a replacement card or
open a new account for me. 
2. Merchant  Disputes.  You  are  not  responsible  for the  refusal  of  any
merchant or other financial institution to honor my Card. You are subject to
good  faith  claims  and  defenses  recognized  by  law  (other than  tort  claims)
arising out of goods or services I purchase with the Card, but only if I have
made a good faith attempt but have been unable to obtain satisfaction from
the plan merchant and (a) my purchase was made in response to an advertise-
ment you sent or participated in sending me; (b) my purchase was made from
a merchant you own or operate; or (c) my purchase cost more than $50 and
was made from a merchant in my state or within 100 miles of my home. You
are  relieved  from  any  liability  if  I  have  already  paid  you  for the  disputed
transaction. Any other disputes I must resolve directly with the merchant.
3. Credits: A merchant who honors my Card gives me credit for returns or
adjustments will do so by sending you a credit slip which you will post to my
Account. Subject to Section D.14 of this Agreement, if my credits and/or pay-
ments exceed what I owe, you will hold and apply this credit balance against
future transactions, or refund it on my written request if it is $1.00 or more.

N. TERMINATION
1. You  may  terminate  this  Agreement  and  close  my  Account  at  any  time  by 
sending me a written notice of the termination and the business reasons for so doing.
2. You can close my Account without prior notice if I fail to pay on time, or you
have  evidence  or  a  reasonable  belief  that  I  am  unable  or  unwilling  to  repay  my
Account  balance.  A significant  increase  in  my  obligations,  my  filing  for  bank-
ruptcy relief, my unemployment, my failure to meet other obligations I have to you,
or  my  death,  are  examples  of  circumstances  that  could  lead  you  to  close  my
Account without notice. I will be given advance notice required by law for other
terminations. If you close my Account with or without notice due to my breach of
this  Agreement  or  any  other  agreement  I  have  with  you,  my  death  or  my
bankruptcy, you can demand that I pay off the entire balance at once.
3. I can close my Account by sending you a written request and cutting all issued
Cards and courtesy checks in half and returning them to you. 
4. If  you  or  I  close  my  Account,  I  agree  to  surrender  all  issued  Cards  and
courtesy checks to you. The Cards and courtesy checks remain your property. Even
if my Account is closed, I must still pay my outstanding balance in full under the
terms of this Agreement.

O. GENERAL TERMS

This Agreement controls all Account transactions I make even though sales, cash
advance  or  credit  slips  I  sign  may  contain  different  terms.  If  any  part  of  this
Agreement is found to be invalid, the remaining provisions will continue in effect.
It will not be construed against either party. Federal law, including Federal Reserve
Regulation  Z,  and  any  applicable  state  law  not  pre-empted  by  federal  law,  will
govern this Agreement’s interpretation.

BILLING RIGHTS: KEEP THIS NOTICE FOR FUTURE USE
STATE AND LOCAL LAW
The following summary of my rights under federal law does not cover all rights I
may have under State and local law. If, under State or local law, I have a longer of
period of time in which to send an inquiry to you concerning my statement, reliance
on any such longer time period may result in my losing important rights that could
be preserved by acting more promptly under federal law. State or local provisions,
if any, only become operative upon the expiration of the time period provided by
Federal  Reserve  Regulation  Z  for  submitting  a  proper  written  notification  of
an error.

This notice contains important information about my rights and responsibilities

under the Fair Credit Billing Act.
Notifying You In Case of Errors or Questions About My Statement
• If I think my statement is wrong or I need more information about a trans-
action  on  my  statement,  I  must  write  to  you  at  Card  Services,  3707  Juan
Tabo NE, Albuquerque, NM 87111. I will write to you as soon as possible.
You  must  hear from  me  no  later than  60  days  after you  sent  me  the  first
statement on which the error or problem appeared. I can telephone you at
(L800) 947-5328 or (505) 293-0500 but doing so will not preserve my rights. 
In my letter I will give you the following information:
– My name and account number.
– The dollar amount of the suspected error.
– A description of the error and, if possible, an explanation of why I believe there is

an error. If I need more information, I will describe the item I am not sure about.

• If  I  have  authorized  you  to  make  my  Account  payment,  I  can  stop  the
payment on any amount I think is wrong. To stop payment, my request must
reach the payment source (which may be you or another financial institution)
at least  three  business  days  before  the  automatic  payment  is  scheduled  to
occur. I may be required to confirm an oral request in writing within 14 days,
and if I do not do so, my oral stop payment request may lapse. 

My Rights and Your Responsibilities After You Receive My Written Notice
• You must acknowledge my letter within 30 days, unless you have corrected
the  error by  then.  Within  90  days,  you  must  either correct  the  error or
explain why you believe the statement was correct.

• After you receive my letter, you cannot try to collect any amount I question
or report  me  as  delinquent. You  can  continue  to  bill  me  for the  amount  I
question, including finance charges, and you can apply any unpaid amount
against my credit limit. I do not have to pay any questioned amount while
you  are  investigating,  but  I  am  still  obligated  to  pay  the  parts  of  my
statement that are not in question.

• If you find that you made a mistake on my statement, I will not have to pay
any finance charges related to any questioned amount. If you did not make
a mistake, I may have to pay finance charges, and I will have to make up
any  missed  payments  on  the  questioned  amount.  In  either case,  you  will
send me a statement of the amount I owe and the date that it is due. 

• If  I  fail  to  pay  the  amount  that  you  think  I  owe,  you  may  report  me  as
delinquent. However, if your explanation does not satisfy me and I write to
you within 10 days telling you that I still refuse to pay, you must tell anyone
you report me to that I have a question about my statement. And you must
tell me the name of anyone you reported me to. You must tell anyone you
report me to that the matter has been settled between us when it finally is.
• If  you  do  not  follow  these  rules,  you  cannot  collect  the  first  $50  of  the

questioned amount, even if my statement was correct.

Special Rule for Credit Card Purchases

If I have a problem with the quality of goods or services that I purchased
with a credit card, and I have tried in good faith  to correct the problem with
the merchant, I may have the right not to pay the remaining amount due on
the  property  or services. There  are  two  limitations  on  this  right:  (a)  I  must
have made the purchase in my home state or within 100 miles of my current
mailing address; and (b) the purchase price must have been more than $50.
These limitations do not apply if you own or operate the merchant, or if you
mailed me the advertisement for the property or services.

NOTICE TO CALIFORNIA RESIDENTS

Under California law, your right to recover credit extended to me for credit card

purchases is subject to any defenses that I have against the seller if:
1. The purchase price of the item in question exceeded $50;
2. The purchase was made in California;
3. I made a written demand on the retailer and made a good faith attempt to get
satisfaction of my complaint; and

4. I notify you in writing of the name of the seller, the date of purchase, the price
paid, the goods or services purchased, and the acts that I took to obtain satisfaction
from the seller.

The amount to which the defense applies is limited to the amount outstanding on
the purchase as well as late charges and finance charges at the time you receive the
written demand.

This remedy is the only one I have against you. My rights are limited to those
circumstances outlined in California Civil Code § 1747.90. Purchases with cash or
check are not included in this section even though I used my credit card to validate
my credit. 
You cannot penalize me by either giving out unfavorable credit information about
me or canceling or refusing to renew my credit card solely because I obtained relief
under the remedies I have for correcting billing errors.

ATM DISCLOSURE
This part of this disclosure includes special provisions applicable to the use of the
Card  to  obtain  cash  advances  at  Automated  Teller  Machines  (ATMs).  This
disclosure  addresses  only  credit  card  cash  advances  at ATMs.  I  can  refer  to  my
separate Electronic Funds Transfer disclosure for a complete disclosure of terms
applicable to ATM Cards and Debit Cards. 
Available Services
The ATM I use may restrict the number of credit card transactions and the amount
of each transaction.  Each ATM owner determines hours of service, but ATMs are
generally  available  24  hours  a  day,  7  days  a  week,  subject  to  periodic  closures
for maintenance.

Documentation of Transactions
The ATM may generate a receipt for my cash advance transaction, and ATM cash
advance transactions will appear on my monthly statement.
Credit Union Liability
You will not be liable for failure to complete cash advance transactions if:
1. my Account does not have available credit to make the transaction; 
2. the ATM system was not working properly and I knew about the breakdown
when I started the transaction;
3. my  personal  identification  number  (PIN)  or  Card  has  been  reported  lost  or
stolen and you have blocked its use;
4. circumstances beyond your control, such as communication malfunction, fire,
flood,  electrical  failure,  or  malfunction  of  the  central  data  processing  facility
prevent completion of the transaction despite your reasonable precautions; or
5. you establish other lawful exceptions and notify me of them. 

Security

I will not use an ATM machine unless it appears safe to do so. I will not key in
my PIN if someone is looking. I will take my Card, receipt and money when I am
done, put my money away quickly, and leave the site.’

NOTICE TO CO-SIGNER
(Traduccion en Ingles Requiere Por Lay Ley)

You are being asked to guarantee this debt. Think care-
fully before you do. If the borrower doesn’t pay the debt,
you will have to. Be sure you can afford to pay if you have
to, and that you want to accept this responsibility. 

You may have to pay up to the full amount of the debt
if the borrower does not pay. You may also have to pay
late fees or collection costs, which increase this amount.
The creditor can collect this debt from you without first
trying to collect from the borrower. The creditor can use
the same collection methods against you that can be used
against the borrower, such as suing you, garnishing your
wages,  etc.  If  this  debt  is  ever  in  default,  that  fact  may
become part of your credit record.

This notice is not the contract that makes you liable for

the debt.

AISO PARA EL FIADOR
(Spanish Translation Required by Law)

Se le está pidiendo que garantice esta deuda. Piénselo
con  cuidado  antes  de  ponerse  de  acuerdo.  Si  al  persona
que  ha  pedido  este  préstamo  no  pagó  la  deuda,  usted
tendrá que pagarla. Esté seguro de que usted podrá pagar
si sea obligado a pagarla y de que usted desea aceptar la
responsabilidad.

Si  la  persona  que  ha  pedido  el  préstamo  no  paga  la
deuda, es posible que usted tenga que pagar la suma total
de la deuda, mas los cargos por tardarse en al pago o el
costo de cobranza, lo cual aumenta el total de esta suma. 
El  acreedor  (financiero)  puede  cobrarle  a  usted  sin,
primeramente,  tratar  do  cobrarle  al  deudor.  Los  mismos
metodos de cobranza que pueden usarse contra el deudor,
podran  usarse  contra  usted,  tales  como  presentar  una
demanda  en  corte,  quitar  parte  de  su  sueldo,  etc.  Si
alguna ves no se cumpla con la obligación de pagar esta
deuda, se puede incluir esa información en la historia de
credito de usted.

Este aviso no es el contrato mismo en que se le scha a

usted la responsabilidad de la deuda.

© 2009 Greene & Allison LLP. All rights reserved.