MEMBERS COPY
Account Agreement and Disclosure for SELCO Visa Credit Cards

IMPORTANT INFORMATION About Your SELCO Visa Card

Annual Percentage Rate (APR) for 
Purchases

7.25% to 17.25%
This APR will vary with the market based on the Prime Rate.

Interest Rates and Interest Charges

APR for Balance Transfers

APR for Cash Advances

How to Avoid Paying Interest

For Credit Card Tips from the  
Consumer Protection Bureau

7.25% to 17.25%
This APR will vary with the market based on the Prime Rate.

7.25% to 17.25%
This APR will vary with the market based on the Prime Rate.

A 25-day grace period applies to purchases.  Your due date is 25 days after the close 
of each billing cycle.  We will not charge you any interest on purchases if you pay 
your entire balance by the due date each month.  We will begin charging interest on 
cash advances and balance transfers on the transaction date.

To learn more about factors to consider when applying for or using a credit card, visit 
the website of the Consumer Financial Protection Bureau at  
http://www.consumerfinance.gov/learnmore

Credit Card Fees

None
$5 for each additional or replacement card requested.
$20 for each stop payment.
$6 per copy and $15 per hour for research.
$5 for each PIN requested.
Up to $50 for the Credit Union to recover your lost or stolen credit card for any reason.

Account Maintenance Fees
• Annual Fee
• Replacement Card
• Stop Payment
• Research & Copying
• Replacement PIN
• Card Recovery
Transaction Fees
• Balance Transfer
• Cash Advance
• Foreign Transaction
• ATM Transaction
Penalty Fees
• Late Payment
• Over-the-Credit Limit
• Returned Payment
How We Will Calculate Your Balance: We use a balance computation method called “average daily balance (including new 
purchases).”  See paragraph 11 of the full account agreement for more details.

None
None
1% of the transaction amount for any card transaction made in a foreign country.
Withdrawals made at non CO-OP ATMs are $1 each.

Up to $25 for payments 11 or more days past due.
None
$25

Billing Rights: Information on your billing rights to dispute transactions and how to exercise those rights is provided in 
paragraph 20 of the full account agreement.

IF YOUR CARD IS LOST OR STOLEN, PLEASE CALL 800-445-4483 DURING BUSINESS HOURS,  
CALL 866-262-9488 AFTER HOURS.

5/14

1. INTRODUCTION. This agreement covers your Visa Credit Card Account issued by SELCO 
Community  Credit  Union  (“Lender”).  In  this Agreement  the  words  “you,”  “your,”  “yours,” 
“applicant,” and “borrowers” mean any person who signs the application for this Account, 
any joint obligor, guarantor, authorized user, or the person whose name is embossed on the 
Card. The words “we,” “us,” “our,” and “Lender” mean SELCO Community Credit Union. The 
word “Card” means any one or more credit cards issued under this Account. If you sign an 
application for this Account or sign or use any Card or PIN, or allow others to use the Card 
or PIN, you and they will have accepted this Agreement just as if you and they signed it, 
and you and they, jointly and severally, will be bound by the following terms and conditions 
which will govern this Account. 

2. LOAN CHECKS. If we approve, you may obtain advances under your account by writing 
preprinted loan checks that we supply to you. Your use of a loan check will be treated as a 
cash advance with finance charges accruing from the date the check is posted to your ac-
count, and will be shown as a cash advance on your monthly statement. We may not honor 
your loan check if it is postdated, if payment of the check will exceed your credit limit, if it 
is signed by a person without authorized access, if the amount of the check is less than the 
minimum required amount, if your account is delinquent, bankrupt, charged-off, or has been 
terminated or suspended, or if any checks have been reported lost or stolen. You may stop 
payment on a loan check if you provide us with the exact information describing the check. 
If you give us incorrect information, we will not be responsible for failing to stop payment. 
You understand there may be a charge for loan check printing and charges for stop payment 
requests, returned items, check copies, and other fees or costs we incur in handling your 
loan checks. Our liability for a wrongful dishonor is limited to your actual losses; however, 
a dishonor for the reasons stated above is not a wrongful dishonor. 

3. PURCHASES AND CASH ADVANCES. (a) You must sign the Card to use it. Once you have 
signed the Card, you can use it to buy or lease goods, services or products and make cash 
advances. You may use your Account to get a cash advance from us or by using your Card 
and PIN at an ATM or with a merchant to get cash. You may also use your Card to get cash 
advances from participating financial institutions and to make electronic funds transfers as 
described herein. (b) You may not use your Account or any access device for any unlawful or 
illegal transaction, such as unlawful internet gambling, which is prohibited under the Unlaw-
ful Internet Gambling Enforcement Act of 2006 (UIGEA). SELCO may refuse to honor any 
transaction that it believes may be illegal or unlawful. (c) You authorize the credit union to 
make cash advances in order to pay insufficient funds and overdraft fees to your share draft/
checking account. Advances to pay insufficient funds and overdraft fees will be treated as 
cash advances. (Refer to Section 10.a. Cash Advances)

4. YOU PROMISE TO PAY. You promise to pay us all such amounts, plus any FINANCE 
CHARGES, which arise from use of the Card or Account by you or any other person, and 
to be jointly and severally liable with such a person, unless such other person does not have 
actual, implied, or apparent authority for such use, and you received no benefit from the use. 
You promise to pay us by direct payment. 

5. CREDIT LINE. If your application is approved by us, this Agreement will constitute a re-
volving line of credit for an amount which will be the credit line under your Account. We will 
advise you of the amount of your credit line. That amount will be the maximum amount you 
may have outstanding at any one time. You agree not to attempt to obtain more credit than the 
amount of your credit line. However, if you temporarily exceed your credit line, you agree to 
repay the excess immediately, even if we have not yet billed you. Obtaining such credit does 
not increase your credit line. We retain the right to increase or decrease your credit line at any 
time for any reason. Any increase or reduction on the limit of your credit line will be shown 
on your monthly statement or by separate notice together with any charges in the applicable 
MINIMUM MONTHLY PAYMENTS. Your eligibility for this credit line is determined by our 
loan policy and may be terminated at our sole discretion, without demand or notice. You may 
close your credit line at any time by notifying us in writing and returning all Cards cut in half. 
If you terminate this Agreement or if we terminate or suspend your credit privileges, the provi-
sions of this Agreement and your liability there under shall otherwise remain in full force and 
effect until you have paid us all sums due us under this Agreement and returned all Cards. 

6. MINIMUM MONTHLY PAYMENT. You agree that you will pay each month not less than 
the MINIMUM MONTHLY PAYMENT on or before the scheduled monthly due date. MINI-
MUM MONTHLY PAYMENTS include all amounts past due, over limit, and the minimum 
regular payment. The minimum regular payment on the Visa is 2% of your outstanding bal-
ance (“New Balance”) or $25, whichever is greater. If your outstanding balance is $25 or 
less, you agree to pay the balance in full. 

7. PAYMENTS. You may pay in full for all your purchases and cash advances each month, or 
you may repay in monthly installments. We can accept late payments or partial payments, or 
checks, drafts, and money orders marked “payment in full,” without prejudice to our rights 
under this Agreement, which are hereby explicitly reserved. The “New Balance” shown on 
your account statement may include amounts subject to different periodic rates.  Payments 
will be applied first to accrued FINANCE CHARGES, overlimit amount, purchases, and 
the remainder, if any, to the cash advances. Payments will be applied to the highest Annual 
Percentage  Rate  (APR)  balances  before  balances  with  lower  APRs. The  Account  Balance 
shown on your account statement may include amounts subject to different periodic rates.  
In all cases, we will apply payments and credits in accordance with applicable law.  The 
sooner you pay the Account balance, the less you will pay in FINANCE CHARGES.

8. SECURITY INTEREST. To secure your Account, you grant us a purchase money security 
interest under the Uniform Commercial Code in any goods you purchase through your Ac-
count. If you default, we will have the right to recover any of these goods which have not 
been paid for through application of your payments in the manner described in this agree-
ment. Except for Real Estate loans, collateral securing other loans with the Credit Union may 
also be used to secure this Account. You also pledge all of the present and future shares and 

any earnings thereon as security for obligations under your Account. 

9. MONTHLY STATEMENTS. Each month we will send you a statement showing purchases, 
cash advances, payments, and credits made to your Account during the billing cycle, as well 
as your “New Balance,” any FINANCE CHARGE and other charges. Your statement also 
will identify the MINIMUM MONTHLY PAYMENT you must make for that billing period and 
the date it is due. You agree to retain, for statement verification, copies of transaction receipts 
resulting from each purchase, each advance, and other transactions on your Account. Unless 
you notify us of a billing error as described below, you accept your monthly statement as an 
accurate statement of your Account with us. 

10. CIRCUMSTANCES UNDER WHICH A FINANCE CHARGE WILL BE IMPOSED. The total 
outstanding balance of purchases and cash advances in the Account on the closing date of a 
billing cycle, including any FINANCE CHARGE, will be shown on the Periodic Statement 
for that billing cycle as the “New Balance.” 

a.   Cash Advances. A FINANCE CHARGE will be imposed on cash advances from the 
date each cash advance is made. There is no time period within which to pay to avoid a 
periodic FINANCE CHARGE on cash advances. Transactions at an ATM, using your 
Card  and  PIN  to  obtain  cash  from  a  merchant  and  Loan  checks  drawn  on  your Visa 
account will be treated as cash advances. FINANCE CHARGES will accrue from the 
date of the transaction or when the check is posted to your account.

b.    Purchases. A FINANCE CHARGE will be imposed on the unpaid portion of purchases 
included in the new balance when the entire new balance is not paid in full within 25 
days after the closing date of the billing cycle. This “grace period” allows you to avoid a 
FINANCE CHARGE on purchases for a billing cycle. If you do not pay your balance 
in full within the grace period, your FINANCE CHARGE will accrue from the first day 
of the billing cycle in which payment is due, and on new purchases from the date of 
purchase. 

11. METHOD USED TO DETERMINE THE BALANCE ON WHICH THE FINANCE CHARGE 
MAY BE COMPUTED AND THE AMOUNT OF FINANCE CHARGE. The credit union figures 
the FINANCE CHARGE on your Account by applying the Periodic Rate to the “Average 
Daily Balance” of purchases and cash advances for your Account. To determine your “Aver-
age Daily Balance,” we take the beginning balance of your Account each day and add any 
new purchases or cash advances. Then, we subtract any payments or credits received that day 
and any unpaid FINANCE CHARGES. This gives us your daily balance. We add up all the 
daily balances for the billing cycle and divide the total by the number of days in the billing cy-
cle, giving us your “Average Daily Balance.” However, no FINANCE CHARGE is imposed 
on new purchases if payment and credits are sufficient to pay the “New Balance” shown on 
your periodic statement within 25 days of the closing date of the previous billing cycle.  

12. PERIODIC AND CORRESPONDING ANNUAL PERCENTAGE RATE. The ANNUAL PER-
CENTAGE RATE (APR) that is used to compute the FINANCE CHARGE is variable, may 
change quarterly, and is based on the Prime Rate index as published in the Wall Street Jour-
nal on the 15th day of the month prior to the first month of each quarter.  In the event that 
the index ceases to be published, changes in your APR will be related to a comparable index.  
We may add a margin of 4.00 percentage points, 6.00 percentage points, 10.00 percentage 
points, or 14.00 percentage points to the index in order to determine your APR. The APR is 
divided by 12 to equal the Periodic Rate. Any increase in the APR will affect the amount and 
number of your monthly payments. 

13. CONDITIONS UNDER WHICH OTHER CHARGES MAY BE IMPOSED. We may impose 
the following fees and charges on your Account, including or in addition to, the fees dis-
closed in the Interest Rate and Interest Charges and Credit Card Fees table contained herein. 
Fees and charges may accrue interest at the applicable APR. 
a.    Research and Copying. If you request a copy of a sales draft or other document, we may 
charge your Account $6 per copy and $15 per hour for research. These charges cover the 
costs of locating, copying, and delivering the documents to you. If a request is related to 
a billing error and an error is found, we will reverse any photocopying charges. 

b.    Attorney’s  Fees  and  Costs.  If  you  default  on  any  part  of  this Agreement,  you  agree  to 
pay us all costs to collect your Account, including court costs and reasonable attorney 
fees whether or not there is a lawsuit, and fees on any appeal and fees for bankruptcy 
proceedings, appeals, and any post judgment collection services, if applicable. 

c.    Cash Advance Fee. There is no cash advance fee at this time. We reserve the right to as-

sess a fee in the future. 

d .   Currency  Conversion/Foreign Transaction  Fee.  Purchases  and  cash  advances  made  in 
foreign countries will be billed to you in U.S. dollars. The currency conversion rate for 
international transactions as established by Visa International, Inc. is a rate selected by 
Visa from the range of rates available in wholesale currency markets for the applicable 
central processing date, which may vary from the rate Visa itself receives, or the govern-
ment-mandated rate in effect for the applicable central processing date. In addition, you 
will be charged a Foreign Transaction Fee of 1% of the transaction amount for any card 
transaction made in a foreign country. 

14.  CONDITIONS  OF  CARD  USE. The  use  of  your  Card  and Account  are  subject  to  the 
following conditions: 

a.    Ownership of Cards. Any Card or other credit instrument or device which we supply to 
you is our property and must be returned to us, or to any person whom we authorize 
to act as our agent, or to any person who is authorized to honor the Card, immediately 
according to instructions. The Card may be repossessed at any time in our sole discretion 
without demand or notice. You cannot transfer your Card or Account to another person. 
b.    Honoring  the  Card.  Neither  we  nor  merchants  authorized  to  honor  the  Card  will  be 
responsible for the failure or refusal to honor the Card or any other credit instrument or 

device we supply to you. If a merchant agrees to give you a refund or adjustment, you 
agree to accept a credit to your Account in lieu of a cash refund. 

c.    Notices and Payments. All notices will be sent to your address as shown in the applica-
tion. You agree to advise us promptly if you change your mailing address. All payments 
should be mailed to us at the remittance address shown on your monthly statements. Pay-
ments received at that address will be credited to your Account as of the date received. 
d. 	 	Personal	 Identification	 Number.  We  will  issue  you  a  Personal  Identification  Number 
(PIN)  for  use  with  your  Card  at  automatic  teller  machines  (ATMs). These  numbers  are 
issued to you for security purposes. These numbers are confidential and should not be 
disclosed to third parties. You are responsible for safekeeping your PIN. You agree not to 
disclose or otherwise make available your PIN to anyone not authorized to sign on your 
Accounts. To keep your Account secure, please do not write your PIN on your Card or 
keep it in the same place as your Card. 

15. DEFAULT. You will be in default under this Agreement if any of the following occur: (a) 
Any  MINIMUM  MONTHLY  PAYMENT  is  not  made  when  due;  (b) You  become  insolvent, 
bankrupt, or you die; (c) You violate any part of this Agreement, or any other agreement with 
us; or (d) If we reasonably deem ourselves insecure on your credit line. We will notify you in 
writing of any such action as soon as practical if it occurs. Upon default, we may declare the 
entire unpaid balance immediately due and payable, and you agree to pay that amount plus 
any attorney’s fees and costs incurred by us. And, if necessary, upon default we will revoke 
card privileges and suspend your credit limit. We can delay enforcing any right under this 
Agreement without losing that right or any other right. 

16. GOVERNING LAW. This Agreement will not take effect until it is approved by us. This 
Agreement shall be governed by the laws of the State of Oregon. 

17. LIABILITY FOR UNAUTHORIZED Visa CREDIT CARD TRANSACTIONS. You agree to 
notify us immediately, orally or in writing at SELCO Community Credit Union, Visa Depart-
ment,  PO  Box  7487,  Springfield,  Oregon,  97475  or  telephone:  (541)  686-8000  or  (800) 
445-4483 during regular business hours or (866) 262-9488 after hours of the loss, theft or 
unauthorized use of your Visa Credit Card. If you notify us of your lost or stolen Visa Credit 
Card, you will not be liable for any losses. This liability exclusion will apply provided you 
were not grossly negligent or fraudulent in handling your Visa Credit Card; otherwise your 
liability for unauthorized Visa Credit Card transactions may be up to $50.00. 

18. CREDIT INFORMATION/FINANCIAL STATEMENTS. You authorize us to release infor-
mation to others (e.g., credit bureaus, merchants, and other financial institutions) regarding 
the status and history of your credit line. You agree to provide us, at any time we deem neces-
sary, with a current financial statement and/or updated credit information upon request. We 
may investigate your credit directly or through a credit reporting agency. 

19. PROMOTIONAL RATE OFFERS. From time to time at our discretion, we may offer spe-
cial promotions where purchases, balance transfers, or cash advances may be billed to your 
account with special promotional terms. The special terms may be different than those de-
scribed in this agreement but will be shown on your account statement. 

20. YOUR  LINE  OF  CREDIT  BILLING  RIGHTS.  Keep  this  document  for  future  use. This 
notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.

What	to	do	if	you	find	a	mistake	on	your	statement:	If you think there is an error on your 
statement, write to us at: SELCO Community Credit Union, Visa Department, PO Box 7487, 
Springfield, Oregon 97475-0487.  In your letter give us the following information: 
• 
• 
• 

 Account	information: Your name and account number. 
 Dollar	amount: The dollar amount of the suspected error. 
 Description	of	problem: If you think there is an error on your bill, describe what you 
believe is wrong and why you believe it is a mistake.

You	must	contact	us:
•  Within 60 days after the error appeared on your statement.
• 

 At least 3 business days before an automated payment is scheduled, if you want to stop 
payment on the amount you think is wrong.

You must notify us of any potential errors in writing. You may call us, but if you do, we are not 
required to investigate any potential errors and you may have to pay the amount in question. 

What will happen after we receive your letter. 
When we receive your letter, we must do two things:
a.   Within 30 days of receiving your letter, we must tell you that we received your letter. We 

will also tell you if we have already corrected the error.

b.   Within 90 days of receiving your letter, we must either correct the error or explain to you 

why we believe the bill is correct.

While	we	investigate	whether	or	not	there	has	been	an	error:	
• 

 We  cannot  try  to  collect  the  amount  in  question,  or  report  you  as  delinquent  on  that 
amount. 
 The charge in question may remain on your statement, and we may continue to charge 
you interest on that amount.
 While you do not have to pay the amount in question, you are responsible for the remain-
der of your balance.

• 

• 

•  We can apply any unpaid amount against your credit limit. 

After	we	finish	our	investigation,	one	of	two	things	will	happen:
• 

	If	we	made	a	mistake: You will not have to pay the amount in question or any interest or 
other fees related to that amount. 
 If	we	do	not	believe	there	was	a	mistake: You will have to pay the amount in question, 
along with applicable interest and fees. We will send you a statement of the amount you 
owe and the date payment is due. We may then report you as delinquent if you do not 
pay the amount we think you owe.

• 

If you receive our explanation but still believe your bill is wrong, you must write to us within 
10 days telling us that you still refuse to pay. If you do so, we cannot report you as delin-
quent without also reporting that you are questioning your bill. We must tell you the name of 
anyone to whom we reported you as delinquent, and we must let those organizations know 
when  the  matter  has  been  settled  between  us.  If  we  do  not  follow  all  of  the  rules  above, 
you do not have to pay the first $50 of the amount you question even if your bill is correct.

Your	rights	if	you	are	dissatisfied	with	your	credit	card	purchases:
If you are dissatisfied with the goods or services that you have purchased with your credit 
card, and you have tried in good faith to correct the problem with the merchant, you may 
have the right not to pay the remaining amount due on the purchase. To use this right, all of 
the following must be true:
a.   The purchase must have been made in your home state, or within 100 miles of your cur-
rent mailing address, and the purchase price must have been more than $50. (Note: Nei-
ther of these are necessary if your purchase was based on an advertisement we mailed to 
you, or if we own the company that sold you the goods or services.)

b.   You must have used your credit card for the purchase. Purchases made with cash advanc-
es from an ATM or with a check that accesses your credit card account do not qualify.

c.   You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us 
in writing [or electronically] at: 

SELCO Community Credit Union
PO Box 7487
Springfield, Oregon 97475-0487
www.selco.org

While we investigate, the same rules apply to the disputed amount as discussed above. After 
we finish our investigation, we will tell you our decision. At that point, if we think you owe 
an amount and you do not pay we may report you as delinquent.

21.  ELECTRONIC  FUNDS  TRANSFERS.  You  may  use  your  Card  and  PIN  
described  above  to  make  electronic  fund  transfers  (EFTs)  offered  by  the  credit  union. The 
term EFT means electronically initiated transfers of money involving your account. You may 
make cash advances and balance inquiries at ATMs that display the Visa Logo and such other 
machines or facilities we may designate.

22. DOCUMENTATION. A receipt will be available at the time you make any transaction at 
an ATM. All payments and deposits are subject to later verification by us. You will also get a 
monthly account statement unless there is no transaction in a particular month. In any case, 
you will get a statement at least quarterly. 

23. OUR LIABILITY FOR IMPROPER TRANSACTIONS. If we do not complete a transfer to 
or from your Account on time or in the correct amount according to our Agreement with 
you, we will be liable for your losses or damages. However, there are some exceptions. We 
will not be liable for instance: 
a.     If, through no fault of ours, you do not have enough money in your account to make the 

transfer. 

b.    If the transfer would go over the credit limit on a line of credit account, if any. 
c.    If  the ATM  was  not  working  properly  and  you  knew  about  the  breakdown  when  you 

started the transaction. 

d.    If the ATM where you are making the transfer does not have enough cash. 
e.    If the circumstances beyond our control (such as fire or flood) prevent the transaction, 

despite reasonable precautions that we have taken. 

f.    If we have a hold on your Account as a result of a court order, garnishment, delinquent 

loan, uncollected funds, or any other reason. 

g.  Where our liability is otherwise limited by regulation or agreement. 

24. INFORMATION TO THIRD PARTIES. We will disclose information to third parties about 
your Account or the ATM transactions you make: 
a.    Where it is necessary for completing transactions you request. 
b.    In order to verify the existence and condition of your Account for a third party, such as a 

credit bureau or merchant. 

c.    In order to comply with governmental agency or court orders. 
d.    If you give us written permission. 

25. BUSINESS DAYS. For the purpose of any notice to us under this Agreement, our business 
days are Monday through Friday, except Federal holidays. 

26.  LIABILITY  FOR  UNAUTHORIZED ATM  DEPOSIT ACCOUNT TRANSACTIONS AND 
ADVISABILITY OF PROMPT REPORTING. Tell us AT ONCE if you believe your card has 
been lost or stolen. Telephoning is the best way of keeping your possible losses down. You 
could lose all the money in your account plus your maximum overdraft line-of-credit, if any. 
If you tell us within two (2) business days, you can lose no more than $50 if someone used 
your card or PIN without your permission. 

If you do NOT tell us within two (2) business days after you learn of the loss or theft of 
your card or PIN, and we can prove we could have stopped someone from using your card 
or PIN without your permission if you had told us, you could lose as much as $500. 
  Also, if your statement shows transactions that you did not make, tell us at once. If you do 
not tell us within sixty (60) days after the statement was mailed to you, you may not get back 
any money you lost after the sixty (60) days if we can prove we could have stopped someone 
from taking the money if you had told us in time. 

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will 

extend the time periods. 

If you believe your card or PIN has been lost or stolen or that someone has transferred 
or may transfer money from your account without your permission, call or write us at the 
telephone number or address disclosed above. 

 
 
 
27. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ATM TRANSACTIONS. Phone 
us at (541) 686-8000 or (800) 445-4483 or write to us at SELCO Community Credit Union, 
PO Box 7487, Springfield, OR 97475, if you think your account statement or ATM receipt is 
wrong, or if you need more information about an ATM transaction listed on your statement 
or receipt. We must hear from you no later than sixty (60) days after we send you the first 
statement on which the problem or error appeared. 
a.    Tell us your name and account number (if any). 
b.    Describe the error or the transfer you are unsure about and explain as clearly as you can 

why you believe it is an error or why you need more information. 

c.    Tell us the dollar amount of the suspected error. 

If  you  tell  us  orally,  we  may  require  that  you  send  us  your  complaint  or  questions  in 
writing within ten (10) business days. We will tell you the results of our investigation within 
ten (10) business days after we hear from you and will correct any error promptly If we need 
more time, however, we may take up to forty-five (45) days to investigate your complaint or 
questions. If we decide to do this, we will re-credit your account within ten (10) business 
days for the amount you think is in error, so that you will have the use of the money during 
the time it takes us to complete our investigation. If we ask you to put your complaint or 
questions in writing and we do not receive it within ten (10) business days, we may not re-
credit your Account. For transactions initiated outside the US, we will have twenty (20) busi-
ness days instead of ten (10) business days, and ninety (90) calendar days instead of forty-five 
(45) days, unless otherwise required by law, to investigate your complaint or question. If we 
determine there was no error, we will send you a written explanation within three (3) busi-
ness days after we finish our investigation. You may ask for copies of documents that we used 
in our investigation. 

28. ACKNOWLEDGMENT. You  understand  and  agree  to  the  terms  and  conditions  in  this 
Agreement, and the Fair Credit Billing Notice. (See Signature Authorization Section on Ap-
plication.) You acknowledge that you have received a copy of this Agreement and Disclosure 
and conditions, subject to applicable laws, of this Agreement at any time. 

29. AMENDMENTS OF YOUR AGREEMENT.  We may amend this Agreement at any time.  
We  may  amend  it  by  adding,  deleting,  or  changing  provisions  of  this  Agreement.    If  we 
change a non-variable periodic rate, existing balances will not be impacted unless you are 
more than 60 days late with a payment.  If an amendment gives you the opportunity to reject 
the change, and if you reject the change in the manner provided in such amendment, we 
may terminate your account and may ask you to return all credit devices as a condition of 
your  rejection.   Your  REQUIRED  MINIMUM  MONTHLY  PAYMENT  may  either  be  4%  of 
your outstanding balance, a payment amortized over a five year period, or terms outlined 
in paragraph 7 of this agreement. We may replace your card with another at any time.  The 
reasons we may change the terms of this Agreement may be based on your risk profile of your 
payment patterns, transaction patterns, balance patterns, and credit bureau information we 
receive.  We may also change terms for reasons not related to your individual credit history, 
such as overall economic and market trends, product design, and business needs.

800-445-4483  / selco.org / Visa Department / PO Box 7487 / Springfield, OR / 97475-0487

Federally insured by the NCUA

2078   5/14