may accept late payments, partial payments, checks or money or-
ders marked "payment in full" and such action shall not constitute
final settlement of your account or a waiver or forgiveness of any
amounts owing under this Agreement.

Enforcement. We do not lose our rights under this or any related
agreement if we delay enforcing them. If any provision of this or
any related agreement is determined to be unenforceable or in-
valid, all other provisions remain in full force and effect.

Returns and Adjustments. Merchants and others who honor the
Card may give credit for returns or adjustments, and they will do
so by submitting a credit slip which will be posted to your account.
If your credits and payments exceed what you owe us, the amount
will be applied against future purchases and cash advances. If the
credit balance amount is $1 or more, it will be refunded upon your
written or verbal request.

Plan Merchant Disputes. We are not responsible for the refusal
of any plan merchant or financial institution to honor your Card.
Also, we are not responsible for goods or services that you pur-
chase with the Card unless: (a) your purchase was made in re-
sponse to an advertisement we sent or participated in sending you;
or (b) your purchase cost more than $50 and was made from a
plan merchant in your state or within 100 miles of your home; and
only if you have made a good faith attempt, but have been unable
to obtain satisfaction from the plan merchant. You must resolve all
other disputes directly with the plan merchant. We do not warrant
any merchandise or services purchased by you with the Card.

Statements and Notices. Statements and notices will be mailed
to you at the most recent postal address or e-mail address (if you
have elected to receive such documents via electronic means)
you have given us. Notice sent to any one of you will be consid-
ered notice to all.

Notification of Address Change. You will notify us promptly if
you change your address for any reason. In order to prevent iden-
tity theft, your identity may need to be verified before we act upon
the notification.

Copy Received. You acknowledge that you have received a copy
of this Agreement.

Governing Law. This Agreement shall be construed under fed-
eral law and state law in the state in which we are primarily lo-
cated, and the venue shall be located in the county and state in
which we are primarily located. Operating regulations of Master-
Card may also apply. This Agreement is the contract that applies
to all transactions even though the sales, cash advance, conven-
ience check, credit or other slips you sign or receive may contain
different terms.

Your Billing Rights: Keep this Document for Future Use
This  notice  tells  you  about  your  rights  and  our  responsibilities
under the Fair Credit Billing Act.
What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us at the
address(es) listed on your statement.
In your letter, give us the following information:

1. Your name and account number.
2. The dollar amount of the suspected error.
3. If you think there is an error on your bill, describe what you

believe is wrong and why you believe it is a mistake.

You must contact us:

• Within 60 days after the error appeared on your statement.
• At least 3 business days before an automated payment is
scheduled, if you want to stop payment on the amount you
think is wrong.

You must notify us of any potential errors in writing. You may call
us, but if you do, we are not required to investigate any potential
errors and you may have to pay the amount in question.
What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:

1. Within 30 days of receiving your letter, we must tell you that
we received your letter. We will also tell you if we have al-
ready corrected the error.

2. Within 90 days of receiving your letter, we must either correct
the error or explain to you why we believe the bill is correct.
While we investigate whether or not there has been an error:
• We cannot try to collect the amount in question, or report you

as delinquent on that amount.

• The charge in question may remain on your statement, and
we may continue to charge you interest on that amount.
• While you do not have to pay the amount in question, you

are responsible for the remainder of your balance.

•

•

• We can apply any unpaid amount against your credit limit.
After we finish our investigation, one of two things will happen:
If we made a mistake: You will not have to pay the amount
in  question  or  any  interest  or  other  fees  related  to  that
amount.
If we do not believe there was a mistake: You will have to
pay the amount in question, along with applicable interest
and fees. We will send you a statement of the amount you
owe and the date payment is due. We may then report you
as delinquent if you do not pay the amount we think you owe.
If you receive our explanation but still believe your bill is wrong,
you must write to us within 10 days telling us that you still refuse
to pay. If you do so, we cannot report you as delinquent without
also reporting that you are questioning your bill. We must tell you
the name of anyone to whom we reported you as delinquent, and
we must let those organizations know when the matter has been
settled between us.
If we do not follow all of the rules above, you do not have to pay
the first $50 of the amount you question even if your bill is correct. 
Your Rights If You Are Dissatisfied With Your Credit Card
Purchases
If you are dissatisfied with the goods or services that you have
purchased with your credit card, and you have tried in good faith
to correct the problem with the merchant, you may have the right
not to pay the remaining amount due on the purchase. To use this
right, all of the following must be true:

1. The purchase must have been made in your home state or
within 100 miles of your current mailing address, and the pur-
chase price must have been more than $50. (Note: Neither
of these are necessary if your purchase was based on an
advertisement we mailed to you, or if we own the company
that sold you the goods or services.)

2. You must have used your credit card for the purchase. Pur-
chases made with cash advances from an ATM or with a
check that accesses your credit card account do not qualify.

3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with
the purchase, contact us in writing at the address(es) listed on
your statement.
While we investigate, the same rules apply to the disputed amount
as discussed above. After we finish our investigation, we will tell
you our decision. At that point, if we think you owe an amount and
you do not pay, we may report you as delinquent.

FI16866 8-2013
©2009 Securian Financial Group, Inc. All rights reserved.

M-109712

5

6

P.O. Box 525, 7040 Stadium Dr. •  Oshtemo, MI 49077-0525
800.991.2221 •  www.consumerscu.org

CardMember Agreement
In this Agreement, “You” and “your” mean any person who ac-
cepts this Agreement or uses the Card. The “Card” means any
credit card issued to you or those designated by you under the
terms of this Agreement. “We”, “us”, “our” and the “Credit Union”
means Consumers Credit Union or its successors.

SECURITY: YOU SPECIFICALLY GRANT US A CONSEN-
SUAL  SECURITY  INTEREST  IN  ALL  INDIVIDUAL  AND
JOINT ACCOUNTS YOU HAVE WITH US NOW AND IN THE
FUTURE TO SECURE REPAYMENT OF CREDIT EXTENDED
UNDER THIS AGREEMENT. YOU ALSO AGREE THAT WE
HAVE SIMILAR STATUTORY LIEN RIGHTS UNDER STATE
AND/OR FEDERAL LAW. THE GRANTING OF THIS SECU-
RITY INTEREST IS A CONDITION FOR THE ISSUANCE OF
CREDIT UNDER THIS AGREEMENT. IF YOU ARE IN DE-
FAULT, WE CAN APPLY YOUR SHARES TO THE AMOUNT
YOU OWE. Shares and deposits in an Individual Retirement
Account or any other account that would lose special tax treat-
ment under state or federal law if given are not subject to this
security interest.
If you have other loans with us, collateral securing such loans
may also secure your obligations under this Agreement, unless
that other collateral is your principal residence or non-purchase
money household goods.

Using Your Card. You can purchase or lease goods and serv-
ices from any merchant who honors your Card, and you may ob-
tain cash advances from financial institutions and ATM machines
that accept the Card, up to your maximum credit limit. You agree
not to present your Card or obtain a cash advance for any exten-
sion of credit in excess of your available credit limit; however, if
you do exceed your credit limit, you agree to make immediate pay-
ment sufficient to bring the balance below the credit limit. Certain
purchases and cash advances require authorization prior to com-
pletion of the transaction. In some cases, you may be asked to
provide identification. If our system is not working, we may not be
able to authorize a transaction, even though you have sufficient
credit available. Also, for security reasons, we may block the use
of your Card in certain countries or geographic areas. We will
have no liability to you or others if any of these events occur.

Personal Identification Number (PIN). We may issue a Personal
Identification Number (PIN) for use with your Card. This PIN is
confidential and should not be disclosed to anyone. You may use
your PIN and your Card to access your account, and all sums ad-
vanced will be added to your account balance. In the event a use
of your PIN constitutes an Electronic Funds Transfer, the terms
and conditions of your Electronic Funds Transfer Agreement may
affect your rights.

Promise To Pay. You promise to pay us in U.S. dollars for (a) all
purchases, cash advances, and balance transfers made by you or
anyone  whom  you  authorize  to  use  the  Card;  (b)  all  Interest
Charges and all other charges or fees; (c) collection costs and at-
torney's fees as permitted by applicable law, and any costs in-
curred in the recovery of the Card; and (d) credit in excess of your
1

credit limit that we may extend to you.

Illegal Transactions: You agree that your Card and account will
not be used to make or facilitate any illegal transactions as deter-
mined by applicable law; and that any such use will constitute an
event of default under this Agreement. We may decline any trans-
action that we believe to be illegal under applicable law, including
but not limited to any transaction involving or relating to any gam-
bling activity. You agree that we will have no liability or responsi-
bility for any such use by you or any authorized user(s); or for
declining any such transaction. You further agree to indemnify and
hold us harmless from any suits, liability, damages or adverse ac-
tion of any kind that results directly or indirectly from such illegal
use. You promise to pay us any and all amounts owing on your
Card for any transactions made by you, even if the transaction is
determined to be illegal.

Joint Accounts. Each of you will be responsible, jointly and sev-
erally, for the repayment of amounts owed, regardless of who ini-
tiated any transaction under the account.

Others Using Your Account. If you allow anyone else to use
your account, you will be liable for all credit extended to such per-
sons. You promise to pay for all purchases and advances made
by anyone you authorize to use your account, whether or not you
notify us that he or she will be using it. If someone else is author-
ized to use your account and you want to end that person's privi-
lege, you must notify us in writing, and if he or she has a Card, you
must return that Card with your written notice for it to be effective.

Ownership of Card. Your Card remains our property and may be
cancelled by us at any time without notice. You agree to surren-
der your Card and to discontinue use of the account immediately
upon our request.

Interest Charges. You agree to pay interest at the rate(s) dis-
closed to you at the time you open your account and as may be
changed from time to time in accordance with applicable law.
Average  Daily  Balance  including  new  transactions:
Interest
Charges will accrue on your average daily balance outstanding
during the month. To get the average daily balance, we take the
beginning balance each day, add any new purchases, cash ad-
vances, balance transfers or other advances, and subtract any
payments, unpaid interest charges, and unpaid late charges. This
gives us the daily balance. Then, we add up all the daily balances
for the billing cycle and divide that by the number of days in the
billing  cycle.  We  then  multiply  that  by  the  periodic  rate  corre-
sponding to the Annual Percentage Rate on your account. If you
have  different  rates  for  purchases,  cash  advances  or  balance
transfers, separate average daily balances for each will be calcu-
lated and the appropriate periodic rate is then applied to each.
Grace Period on Purchases Only: You can avoid Interest Charges
on purchases by paying the full amount of the new balance for
purchases each month by the date on which the payment is due.
Otherwise, the new balance of your account, and subsequent ad-
vances from the date they are posted to the account, will be sub-
ject to an Interest Charge. You cannot avoid Interest Charges on
cash advances and balance transfers; even if you pay the entire
cash advance balance or balance transfer balance by the pay-
ment due date, you will incur the Interest Charges accrued from
the date the cash advance or balance transfer is posted to your
account.

Fees.  In  addition  to  the  Interest  Charges  set  forth  above,  you
agree to also pay any and all fees that you incur as disclosed to
you on your Truth-in-Lending Statement or similar disclosures (as
may be amended from time to time), or as disclosed to you dur-
ing the term of your Card.

If Your Card is Lost or Stolen or if an Unauthorized Use Oc-
curs. You agree to notify us immediately if your Card is ever lost
2

or stolen or if an unauthorized use may have occurred. "Unau-
thorized use" means the use of the Card by someone other than
you who does not have actual, implied or apparent authority for
such use, and from which you receive no benefit. The telephone
number to call is (800) 991-2221. You agree to follow up your call
with notice in writing to us at: Card Services, P.O. Box 525, 7040
Stadium Dr., Oshtemo, MI 49077-0525. You also agree to assist
us in determining the facts, circumstances and other pertinent in-
formation relating to any loss, theft or possible unauthorized use
of your Card and comply with such procedures as we may require
in connection with our investigation. You will have zero liability for
unauthorized MasterCard transactions, provided that: the loss or
the theft or unauthorized use is reported within 24 hours of dis-
covery; you use reasonable care in safeguarding the Card from
risk of loss or theft; you have not reported two or more incidents
of unauthorized use to us in the preceding 12 month period; and
the account is in good standing.

Minimum Payment Due; Crediting of Payments. Payments are
due in the amount and on the date disclosed on your billing state-
ment. If your payment is received by us on a business day at the
address and by the time designated on the billing statement, it will
be credited to your account on the date of receipt. If payment is
made at any location other than the address designated on the
periodic statement, credit for such payment may be delayed up
to five (5) days. Payments will be applied in any order we deter-
mine, subject to applicable law.

Default; Acceleration; Credit Suspension; Collection Costs.
You will be in default if: (1) you fail to make any payment on time;
(2) if you fail to keep any promises you have made under this
Agreement or under other Agreements you have with us; (3) if you
die; (4) if you file a petition in bankruptcy or have a bankruptcy
petition filed against you, or if you become involved in any insol-
vency, receivership or custodial proceeding; (5) if anyone attempts
to take any of your funds held by us via legal process or if you
have a judgment or tax lien filed against you; (6) if you make any
false, inaccurate, or misleading statements in any credit applica-
tion or credit update; or (7) if we, in good faith, believe that your
ability to repay what you owe is or soon will be impaired, or that
you are unwilling to make your payments.
If you are in default, we have the right to demand immediate pay-
ment of your full account balance without giving you notice. If im-
mediate  payment  is  demanded,  you  agree  to  continue  paying
interest charges and fees until what you owe has been paid, and
any shares that were given as security for your account may be
applied towards what you owe. You agree to pay all reasonable
costs of collection, including court costs and attorney's fees, and
any costs incurred in the recovery of the Card, subject to applica-
ble law. Even if your unpaid balance is less than your credit limit,
you will have no credit available during any time that any aspect
of your account is in default.

Penalty APR. A penalty APR may be applied to your account if
you make a payment that is late 60 days or more. If we increase
your  APRs  due  to  a  late  payment,  we  may  keep  them  at  this
higher level on existing and new balances until you make six con-
secutive on-time payments.

Additional Benefits/Card Enhancements. We may from time to
time offer additional services to your Account at no additional cost
to you. You understand that we are not obligated to offer such
services and may withdraw or change them at any time.

Important Information for Rewards Cardholders. Points will ex-
pire three years from the end of the calendar year in which they
are earned, and will expire on a first-in, first-out basis annually.
Thus, points earned in calendar year one will expire on the last
business day of calendar year four. Your account must be open
and in good standing to redeem rewards. Some restrictions and
3

limitations may apply. Rewards points may not be available to all
cardholders. The Credit Union has the right to change the Re-
wards program at any time.

Convenience Checks. We may, at our discretion, issue checks
to you which may be used for any purpose other than making a
payment for credit to your account. By signing such check, you
authorize us to pay the item for the amount indicated and post
such amount as a cash advance to your account. We do not have
to pay any item which would cause the outstanding balance in
your account to exceed your credit limit.

Credit Information. We may from time to time request personal
information from you or obtain credit reports from the credit re-
porting agencies for the purpose of updating your credit status.
Your failure to provide such information when requested by us
may result in suspension of credit privileges under this Agree-
ment, including your ability to obtain any future advances by any
means. You authorize us to investigate your credit standing when
opening or reviewing your account. You authorize us to disclose
information regarding your account to credit bureau and creditors
who inquire about your credit standing.

Negative Information Notice. We may report information about your
account to credit bureaus. Late payments, missed payments, or other
defaults on your account may be reflected in your credit report.

Foreign Transactions; Currency Conversion. Purchases and
cash advances made in foreign currencies will be billed to you in
U.S. dollars. The conversion rate in dollars will be a rate selected
by the card company from a range of rates available in wholesale
currency markets for the applicable central processing date, which
rate may vary from the rate the card company itself receives, or the
government-mandated rate in effect for the applicable central pro-
cessing date in each instance. All transactions processed outside
of the United States (which may include internet transactions) will
be charged a foreign transaction fee in the amount disclosed on
your Truth-in-Lending Statement (as amended from time to time).

Cross-border  Transaction  Pricing. Cross-border  transaction
pricing refers to any transaction on a MasterCard branded credit
card in which the cardholder country code differs from the coun-
try code of the merchant. U.S. region issuers will pay MasterCard
an "Issuer Crossborder Assessment" on all cross-border Trans-
actions on U.S.-issued MasterCard branded credit cards. This as-
sessment will be calculated by multiplying the Issuer Settlement
Amount for each Cross-border Transaction by the amount dis-
closed on your Truth-in-Lending Statement. In addition to the Is-
suer Cross-border Assessment, there is a "Currency Conversion
Assessment" in the amount disclosed on your Truth-in-Lending
Statement.

Termination; Change-in-Terms. We may, by written notice, ter-
minate this Agreement at any time, subject to applicable law. You
may terminate this Agreement by written notice. Termination by ei-
ther party shall not affect your obligation to repay any balance on
your account resulting from use of the Card as well as Interest
Charges  and  fees  incurred.  We  may  change  the  terms  of  this
Agreement, including the method of calculating the periodic rate,
at any time, by written notice, subject to applicable law. Use of the
Card constitutes agreement and acceptance of any change in
terms, unless applicable law requires otherwise. Our failure to ex-
ercise any of our rights or to take any action shall not constitute a
waiver of those rights, or an amendment or change in any of the
terms of this Agreement.

Late or Partial Payments. Any payment that delays the reduction
of your balance will increase your total interest costs. Partial pay-
ments or prepayments will not delay your next scheduled payment
- you will still need to make the minimum scheduled payment by
the next scheduled due date to keep your account current. We

4

CONSUMERS CREDIT UNION IMPORTANT CREDIT CARD DISCLOSURES

The  following  disclosure  represents  important  details  concerning  your  credit  card. The  information  about  costs  of  the  card  is
accurate as of _________________. You can contact us toll free at (800) 991-2221 or Consumers Credit Union, P.O. Box 525,
7040 Stadium Dr., Oshtemo, MI 49077-0525 to inquire if any changes occurred since the effective date.

INTEREST RATES and INTEREST CHARGES:

MasterCard Credit Card

MasterCard Rewards Credit Card

Annual Percentage Rate
(APR) for Purchases

9.24% - 22.24%
depending on your credit history. This APR will
vary with the market based on the Prime Rate.

10.24% - 22.24%
depending on your credit history. This APR will
vary with the market based on the Prime Rate.

APR for Cash Advances

9.24% - 22.24% depending on your
credit history. This APR will vary with the
market based on the Prime Rate.

10.24% - 22.24% depending on your
credit history. This APR will vary with the
market based on the Prime Rate.

APR for Balance Transfers

_______% Introductory APR for _____
months. After that, your Standard APR will
be 9.24% - 22.24% depending on your
credit history. This APR will vary with the
market based on the Prime Rate.

_______% Introductory APR for _____
months. After that, your Standard APR will
be 10.24% - 22.24% depending on your
credit history. This APR will vary with the
market based on the Prime Rate.

Penalty APR and When
it Applies

22.99%
This APR may be applied to your account if you make a payment that is late 60 days or more.

Paying Interest

How Long Will the Penalty APR Apply? If we increase your APRs due to a late payment, we
may keep them at this higher level on existing and new balances until you make six consecutive
on-time payments.

Your due date is at least 21 days after we mail your billing statement. We will not charge you interest
on purchases if you pay your entire new purchase balance by the due date each month. We will
begin charging interest on cash advances and balance transfers on the date the cash advance or
balance transfer is posted to your account.

For Credit Card Tips from
the Consumer Financial
Protection Bureau

To learn more about factors to consider when applying for or using a credit card, visit the
website of the Consumer Financial Protection Bureau at
http://www.consumerfinance.gov/learnmore

FEES:

Fees to Open or
Maintain your Account

• Annual Fee:

None

Transaction Fees
• Cash Advance:
• Foreign Transaction &
Cross-Border Assessment:

2% of the amount of each cash advance with a minimum of $5.00

2% of each transaction in U.S. dollars regardless of whether the transaction involves a currency
conversion and
0.008% of the Issuer Settlement Amount and
0.002% of the Issuer Settlement Amount if there is a currency conversion.

Penalty Fees

• Late Payment:
• Over-the-Credit Limit:
• Returned Payment:

Up to $25.00 if your payment is late.
None
Up to $25.00 if your payment is returned for any reason.

How We Will Calculate Your Balance: We use a method called "average daily balance (including new purchases)."
Loss of Introductory Rate: We may end your Introductory Rate and apply the Penalty APR disclosed above if you make a late
payment.
9009 LASER VELOCITY FI16417 Rev 1-2016

COPYRIGHT 2009 Securian Financial Group, Inc. All rights reserved.