FLORIDA CREDIT UNION

PLATINUM WAVE CREDIT CARD AGREEMENT
May 2018

In  this  Agreement,  the  singular  includes  the  plural;  “Agreement” 
means the terms, conditions and disclosures herein; “Card” means 
the VISA credit card and any duplicates, renewals or substitutions 
thereof; “you” and “your” means each person or entity whose name 
is  embossed  on  the  face  of  the  Card,  each  person  or  entity  who 
signs,  uses  or  authorizes  use  of  the  Card,  and  each  person  who 
signed  the  Application  for  the  Card;  “Account”  means  your  credit 
card  line  of  credit  account  with  Credit  Union;  and  “Credit  Union” 
means Florida Credit Union  or anyone to whom Credit Union as-
signs or transfers this Agreement.  By signing, using and/or autho-
rizing the use of the Card, you agree to the following terms, condi-
tions and disclosures:

1. Using Your Account. If you are approved for an Account, Credit 
Union will establish a line of credit for you and notify you of your 
credit limit. You agree that your credit limit is the maximum amount 
(purchases, cash advances, finance charges, plus “other charges”) 
that you will have outstanding on your Account at any time. If you 
are  over  your  credit  limit,  you  must  pay  the  amount  you  are  over 
before payments will begin to restore your credit limit. You may re-
quest an increase in your credit limit only by a method acceptable to 
Credit Union. Credit Union has the right to reduce your credit limit, 
refuse to make an advance and/or terminate your Account at any 
time for any reason not prohibited by law.

2. Using Your Card. You may use your Card to make purchases 
from merchants and others who accept VISA Cards. However, you 
may not use your Card to initiate any type of electronic gambling 
transaction through the Internet. Your Card may not be used for any 
illegal transaction(s). If you wish to pay for goods or services over 
the Internet, you may be required to provide card member security 
information before you will be permitted to complete the transac-
tion. In addition, you may obtain cash advances from Credit Union 
and  from  other  financial  institutions  that  accept  VISA  Cards,  and 
from  some  automated  teller  machines  (ATMs).  (Not  all  ATMs  ac-
cept VISA Cards.) To obtain cash advances from an ATM, you must 
use the Personal Identification Number (PIN) that is issued to you 
for use with your Card.  You will hold in strict confidence the Ac-
count number and any PIN to be used with the Card. You will notify 
Credit Union immediately of the loss or theft of the Card or PIN. 

3. Responsibility. You agree to pay all charges (purchases, bal-
ance transfers and cash advances) to your Account made by you or 
anyone authorized by you to use your Account or Card, whether or 
not you notify Credit Union that they will be using your Account or 
Card. You also agree to pay all finance charges and other charges 
added  to  your  Account  under  the  terms  of  this  Agreement  or  an-
other agreement you made with Credit Union.  Delivering the Card 
to  another  person  constitutes  authorization  of  that  person  to  use 
the Card.  If you want to cancel the authorized or permitted use of 
your Account or Card by another person, you must let Credit Union 
know  in  writing,  and  if  that  person  has  a  Card,  you  must  return 
that Card cut in half with your written notice. Each of you is jointly 
and individually responsible for paying all amounts owed under this 
Agreement.  Credit Union can require any one of you individually 
to  repay  the  entire  amount  owed  under  this  Agreement.    Each  of 
you authorizes the other(s) to make purchases or cash advances 
individually.

M-124276    

    
4. Finance Charges.

A  finance  charge  is  the  cost  you  pay  for  credit.    We  will  charge 
Interest Charges and Fees to your account as described to you in 
your  statements  and  other  Truth  in  Lending  Disclosures.  The  fol-
lowing describes how the finance charge will be calculated on the 
Account.

FINANCE CHARGES will be calculated on your Account purchases 
and balance transfers based on a variable Monthly Periodic Rate 
and a corresponding variable ANNUAL PERCENTAGE RATE that 
are determined by the Credit Union as follows:  Credit Union starts 
with an independent index (the “Index”), which is The Wall Street 
Journal Prime Rate; when a range of rates has been published, the 
highest rate will be used.  To determine the Monthly Periodic Rate 
that will apply to your Account, Credit Union adds a Margin of to the 
value of the Index.  Your Margin is based on your creditworthiness; 
your  specific  Margin,  ANNUAL  PERCENTAGE  RATE  and  corre-
sponding  Monthly  Periodic  Rate  will  be  disclosed  to  you  in  other 
Truth-in-Lending disclosures.  Credit Union then divides this sum 
by the number of months in a year (12).  Credit Union then multiplies 
the Monthly Periodic Rate by the number of months in a year (12); 
the result is the ANNUAL PERCENTAGE RATE.  The Monthly Pe-
riodic Rate and ANNUAL PERCENTAGE RATE can change each 
year based on changes in the Index; the Credit Union will select the 
date of each year to choose the new Index value in Credit Union’s 
sole discretion.  All changes in the Monthly Periodic Rate and AN-
NUAL  PERCENTAGE  RATE  will  be  based  on  application  of  the 
Margin and the Index.   All changes to the Monthly Periodic Rate 
and  ANNUAL  PERCENTAGE  RATE  will  be  effective  on  the  first 
day of the first billing cycle following Credit Union’s changes to the 
Monthly Periodic Rate and ANNUAL PERCENTAGE RATE. There 
is no limit on the amount by which the Monthly Periodic Rate and 
ANNUAL PERCENTAGE RATE can change during any period or 
the term of your Account.  The maximum ANNUAL PERCENTAGE 
RATE that can apply is 18.00% or the maximum permitted by law, 
whichever is less.

FINANCE CHARGES will be calculated on your Account cash ad-
vances based on the ANNUAL PERCENTAGE RATE disclosed to 
you  in  other  Truth-in-Lending  disclosures  and  the  corresponding 
Monthly Periodic Rate.

You have a 25-day grace (no finance charge) period on your pur-
chase balance and for new purchases if you paid the entire New 
Balance on your last statement by the end of the grace period.  You 
also have a 25-day grace period for new purchases if you did not 
have  a  balance  on  your  last  statement.    The  grace  period  starts 
on the billing cycle closing date.  If you do not pay the entire New 
Balance  by  the  end  of  the  grace  period,  a  finance  charge  will  be 
imposed on the unpaid balance from the first day of the next billing 
cycle and on new purchases from the date they are posted to your 
Account.  There is no grace period for cash advances. A finance 
charge will be imposed on cash advances from the date the cash 
advance  is  posted  to  your  Account.  Balance  transfers  as  permit-
ted by Credit Union from time to time in Credit Union’s sole discre-
tion will be treated as cash advances for the purpose of all finance 
charges and finance charge calculations.

Finance  charges  on  your  Account  are  calculated  by  applying  the 
applicable Monthly Periodic Rate to the average daily balances for 
purchases and cash advances.  Separate average daily balances 
are calculated for purchases and cash advances.  To get each av-
erage  daily  balance,  the  daily  balances  for  purchases  and  cash 
advances for the billing cycle are added and the totals are divided 
by  the  number  of  days  in  the  cycle.    To  get  the  daily  balance  for 
cash advances, new cash advances are added to the day’s begin-
ning balance and payments and credits are subtracted.  To get the 
daily balance for purchases, new purchases are added to the day’s 

 
beginning balance and payments and credits are subtracted; how-
ever, new purchases are not added if you paid the entire New Bal-
ance on your last statement by the end of the grace period or if you 
did not have a balance on your last statement.  Fees and unpaid 
finance charges are not included in the calculation of the average 
daily balance.  Finance charges will continue to accrue on your Ac-
count until what you owe under this Agreement is paid in full.

Credit Union may offer balance transfer, introductory rate, or other 
special rate promotions for your Account from time to time in Credit 
Union’s sole discretion.  The applicable Monthly Periodic Rate and 
ANNUAL PERCENTAGE RATE for any promotion and any promo-
tion terms and conditions will be disclosed to before or at the time 
you make use of such promotion.

5. Other Charges. The following other charges (fees) will be added 
to your Account, as applicable:

a.  Over-the-Credit-Limit  Fee:  In  the  event  you  incur  charges 
in  amounts  which  shall  cause  the  Account  indebtedness, 
  and  if  you  agree,  you  shall  pay  immediately  the  amount  by 
  which  the  total  New  Balance  exceeds  such  maximum  autho- 

rized credit, and an over limit fee shall be imposed.

b.  Late  Payment  Fee:  If  a  payment  of  at  least  the  amount  of 
the  minimum  required  payment  is  not  received  within  five 
(5) days of the Due Date, a late charge shall be imposed.
c. Return Check /Return Pre-Authorized Payments Fee:  
  We  may  charge  you  this  fee  each  time  any  payment  you  
  make  to  us  is  not  paid  by  your  financial  institution  for  any  

reason, even if that institution later pays it.

d.  Card  Replacement  Fee:  In  the  event  any  additional  or  re- 
  placement  cards  are  issued  for  any  reason  other  than  the 

issuance of a renewal card, a fee may be imposed.

e.  Collection  Costs:  You  agree  to  pay  all  costs  incurred  by 
  Credit  Union  in  collecting  your  indebtedness  or  in  enforcing 
this  Agreement,  including  attorneys’  fees  and  costs,  as  well 
   as  those  costs,  expenses  and  attorneys’  fees  incurred  in 
   appellate,  bankruptcy,  and  post-judgment  proceedings,  
  except  to  the  extent  such  costs,  fees,  or  expenses  are  
  prohibited by law.
f.  Balance  Consolidation/Convenience  Check  Stop  Pay 
  ment  Fee:    We  may  charge  you  this  fee  if  we  do  not  pay  
  a  convenience  check  for  any  reason,  including  when  your 
   account is in default, overlimit, suspended or closed.

6. Payments. Each month you must pay at least the minimum pay-
ment shown on your statement by the date specified on the state-
ment or no later than twenty-five (25) days from the statement clos-
ing date, whichever is later. If your statement says the payment is 
“Now Due,” your payment is due no later than twenty-five (25) days 
from the statement closing date. You may pay more frequently, pay 
more than the minimum payment or pay the Total New Balance in 
full. If you make extra or larger payments, you are still required to 
make at least the minimum payment each month your Account has 
a balance (other than a credit balance). The minimum payment is 
2%  of  your  Total  New  Balance,  or  $20.00,  whichever  is  greater, 
plus the amount of any prior minimum payments that you have not 
made, and any amount you are over your credit limit. Credit Union 
also has the right to demand immediate payment of any amount by 
which you are over your credit limit. All payments are to be made 
by check, money order, or electronic payment drawn in US dollars 
and payable through a US financial institution. All payments are to 
be made at the location specified on your monthly billing statement. 
Payments  received  at  locations  other  than  the  address  specified 
or payments that do not conform to the requirements set forth on 
or  with  the  periodic  statement  (e.g.  missing  payment  stub,  pay-
ment envelope other than as provided with your statement, multiple 

 
 
 
 
 
  
 
checks or multiple coupons in the same envelope) may be subject 
to delay in crediting.  Credit Union may accept late payments, par-
tial  payments,  or  checks  and  money  orders  marked  “payment  in 
full” and by doing so, Credit Union will not lose any rights under this 
Agreement if such irregular payments are accepted.

7. Payment Allocation. Subject to applicable law, your payments 
may be applied to what you owe Credit Union in any manner Credit 
Union chooses.

8.  Security  Interest.    AS  A  CONDITION  OF  CREDIT  UNION’S 
OPENING  YOUR  ACCOUNT  AND  YOUR  USE  OF  THE  CARD, 
YOU  HEREBY  GRANT  TO  CREDIT  UNION  A  SECURITY  IN-
TEREST  IN  ALL  SHARES,  DEPOSITS  AND  OTHER  FUNDS 
ON DEPOSIT WITH CREDIT UNION IN WHICH YOU HAVE AN 
OWNERSHIP  INTEREST  (other  than  an  IRA  account  or  an 
account  where  this  security  interest  would  cause  the  loss 
of  tax-exempt  or  tax-deferred  status).    THE  SECURITY  IN-
TEREST  IS  FOR  ALL  AMOUNTS  OWED  TO  CREDIT  UNION 
UNDER  THE  TERMS  OF  THIS  AGREEMENT.    IF  YOU  ARE  IN 
DEFAULT UNDER ANY TERM OF THIS AGREEMENT, CREDIT 
UNION SHALL HAVE A RIGHT TO IMMEDIATELY SEIZE YOUR 
SHARES,  DEPOSITS  AND/OR  OTHER  FUNDS  WITHOUT  NO-
TICE OR DEMAND TO YOU AND TO APPLY SUCH FUNDS TO 
THE AMOUNTS OWED TO ACF.  Collateral securing other loans 
you have with Credit Union now or in the future will also secure this 
loan, except that a dwelling or your household goods (as defined by 
the Federal Trade Commission) will not be considered as security 
for  this  Account,  notwithstanding  anything  to  the  contrary  in  any 
other agreement.  

9. Default. You will be in default if you fail to make any minimum 
payment or other required payment by the date that it is due. You 
will  be  in  default  if  you  break  any  promise  you  make  under  this 
Agreement or any other agreement with Credit Union. You will be 
in  default  if  you  die,  file  for  bankruptcy  or  become  insolvent,  that 
is, unable to pay your obligations when they become due. You will 
be  in  default  if  you  make  any  false  or  misleading  statements  in 
any credit application or credit update. You will also be in default 
if something happens that Credit Union believes may substantially 
reduce your ability to repay what you owe.  When you are in default, 
Credit Union has the right to demand immediate payment of your 
full  Account  balance  without  giving  you  notice.  If  immediate  pay-
ment is demanded, you agree to continue paying finance charges 
as described in this Agreement until what you owe has been paid, 
and  any  shares,  deposits  and  other  funds  on  deposit  with  Credit 
Union that were given as security for your Account may be applied 
towards what you owe. You hereby agree that your salary or earn-
ings  may  be  subject  to  attachment  or  garnishment  to  the  extent 
allowed under applicable law. You further waive, to the extent al-
lowed  under  applicable  law,  any  exemption  you  might  have  from 
attachment or garnishment of your salary or earnings.

10.  Liability  for  Unauthorized  Use-Lost/Stolen  Card  Notifi-
cation. You agree to notify Credit Union immediately, orally or in 
writing at Florida Credit Union, P.O. Box 5549, Gainesville, FL 
32627 or telephone (800) 449-7728 twenty four (24) hours a day, 
seven  (7)  days  a  week,  of  the  loss,  theft,  or  unauthorized  use  of 
your  Credit  Card.  You  may  be  liable  for  the  unauthorized  use  of 
your  Credit  Card.  You  will  not  be  liable  for  unauthorized  use  that 
occurs after you notify Credit Union of the loss, theft, or possible 
unauthorized  use.  You  will  have  no  liability  for  unauthorized  pur-
chases made with your credit card, unless you are negligent in the 
handling of your card. In any case, your liability will not exceed $50.

Notwithstanding the above, if 10 or more Cards are issued for use 
by employees of a single business, there is no limit to the liability 
of the business for unauthorized use that occurs before you notify 
Credit Union of the loss, theft, or possible unauthorized use as pro-
vided  in  this  Agreement.    The  business  may  only  impose  liability 
on its employees for unauthorized use of a Card as authorized by 
federal law and regulation.  

Credit Union will not be liable to any of your or any third party for 
any consequential or incidental damages resulting from the unau-
thorized use of the Card and/or PIN.

11.  Changing  or  Terminating  Your  Account.  Credit  Union  may 
change  the  terms  of  this  Agreement  from  time  to  time  in  Credit 
Union’s sole discretion. Credit Union may reduce your credit limit, 
refuse to make an advance and/or terminate your Account at any 
time for any reason not prohibited by law. Notice of any change will 
be given in accordance with applicable law. If permitted by law and 
specified in the notice to you, the change will apply to your existing 
Account  balance  as  well  as  to  future  transactions.  Either  you  or 
Credit Union may terminate this Agreement at any time, but termi-
nation by you or Credit Union will not affect your obligation to pay 
the Account balance plus any finance and other charges you owe 
under this Agreement. You are also responsible for all transactions 
made  to  your  Account  after  termination,  unless  the  transactions 
were  unauthorized.  Your  notice  of  termination  will  be  ineffective 
until Credit Union receives the notice and all Cards and has a rea-
sonable opportunity to act upon it. The Card or Cards you receive 
remain the property of Credit Union and you must recover and sur-
render to Credit Union all Cards upon request or upon termination 
of this Agreement whether by you or Credit Union. Credit Union has 
the right to require you to pay your full Account balance at any time 
after your Account is terminated, whether it is terminated by you or 
Credit Union.

12. Credit Information. You authorize Credit Union to investigate 
your credit standing when opening or reviewing your Account. You 
authorize Credit Union to disclose information regarding your Ac-
count to credit bureaus and creditors who inquire about your credit 
standing.  If  your  Account  is  eligible  for  emergency  cash  and/or 
emergency card replacement services, and you request such ser-
vices, you agree that Credit Union may provide personal informa-
tion about you and your account that is necessary to provide you 
with the requested service(s). You are hereby notified that a nega-
tive  credit  report  reflecting  on  your  credit  record  may  be  submit-
ted to a credit reporting agency if you fail to fulfill the terms of this 
Agreement. 

13. Returns and Adjustments. Merchants and others who honor 
your Card may give credit for returns or adjustments, and they will 
do so by sending Credit Union a credit slip which will be posted to 
your Account. If your credits and payments exceed what you owe 
Credit Union, the amount will be applied against future purchases 
and cash advances. If the credit balance amount is $1 or more, it 
will  be  refunded  upon  your  written  request  or  automatically  after 
six (6) months.

14. Additional Benefits/Card Enhancements. Credit Union may 
from time to time offer additional services to your Account, such as 
travel accident insurance, at no additional cost to you. You under-
stand that Credit Union is not obligated to offer such services and 
may withdraw or change them at any time.

15. Foreign Transactions. Transactions initiated in foreign coun-
tries and/or foreign currencies will be charged to your Account in 

U.S. Dollars. The conversion rate to dollars will be (a) a rate select-
ed by Visa from the range of rates available in wholesale currency 
markets for the applicable central processing date, which rate may 
vary from the rate Visa itself receives, or (b) the government-man-
dated  rate  in  effect  for  the  applicable  central  processing  date,  in 
each of the above instances, plus or minus any adjustment deter-
mined by Credit Union.

16.  Merchant  Disputes.  Credit  Union  is  not  responsible  for  the 
refusal of any merchant or financial institution to honor your Card.

17. Joint and Individual Liability. Each of you is individually and 
jointly responsible for paying all amounts owed under this Agree-
ment.  This  means  that  Credit  Union  can  require  any  one  of  you 
individually to repay the entire amount owed under this Agreement. 
Each  of  you  authorizes  any  of  you  to  make  purchases,  balance 
transfers or cash advances individually.

18.  Effect  of  Agreement.  This  Agreement  is  the  contract  which 
applies to all transactions on your Account even though the sales, 
cash advances, credit or other slips you sign or receive may con-
tain different terms.

20.  Severability.    In  the  event  that  any  paragraph  of  this  Agree-
ment  or  portion  thereof  is  held  by  a  court  to  be  invalid  or  unen-
forceable for any reason, the other paragraphs and portions of the 
Agreement shall not be invalid or unenforceable and will continue 
in full force and effect.

21. No Waiver. Credit Union can delay enforcing any of its rights 
any number of times without losing them. To be effective, any waiv-
er  of  any  term  or  condition  stated  in  this  Agreement  must  be  in 
writing and signed by an authorized officer of the Credit Union and 
shall not be considered as a waiver of any future or other obligation 
or right.

22.  Statements  and  Notices.  Statements  and  notices  will  be 
mailed  to  you  at  the  most  recent  address  you  have  given  Credit 
Union. Statements and notices sent to any one of you will be con-
sidered  notice  to  all.  Any  notice  from  you  will  be  ineffective  un-
til Credit Union receives and has a reasonable opportunity to act 
upon the notice. You must notify Credit Union in writing immediately 
if you change your address.  You agree to examine periodic state-
ments and to report any errors or problems to Credit Union within a 
reasonable time.  You agree that the time to examine the statement 
and report to Credit Union will depend on the circumstances, but 
will not, in any circumstance, exceed a total of 60 days from when 
the  statement  containing  the  error  or  problem  was  first  mailed  or 
made available to you.  If you do not report within 60 days, Credit 
Union will be entitled to treat such information as correct and any 
and all of you will be precluded from asserting otherwise.  

23. Binding Nature and Assignment.  Credit Union can assign or 
transfer your Account or any portion without notice to you or your 
consent.  You may not assign your Account or any portion thereof 
without  Credit  Union’s  written  consent,  which  may  be  withheld  in 
Credit Union’s sole discretion. This Agreement shall be binding on 
each of you and your heirs, legal representatives, successors and 
permitted assigns

24.  VISA  Rules.    You  agree  to  abide  by  all  applicable  rules  and 
regulations of the VISA USA, Inc. as well as all applicable laws. If 
there is any conflict between the provisions of this Agreement and 
the rules and regulations of VISA USA, Inc., the rules and regula-
tions of VISA USA, Inc. shall control.

25. Governing Law.  This Agreement is governed by the Bylaws of 
Credit Union, federal laws and regulations, and the laws and regu-
lations of the State of Florida, as amended from time to time.

26.  Jurisdiction,  Venue  and  Attorneys’  Fees.    Any  disputes 
regarding  this  Agreement  shall  be  within  the  jurisdiction  of  the 
court  of  the  county  in  which  Credit  Union’s  principal  place  of  do-
ing business is located.  If legal action is necessary to enforce this 
Agreement or collect any amounts owing to Credit Union or fees or 
charges assessed under this Agreement, the prevailing party has 
the right, subject to applicable law, to payment by the other party 
of all reasonable attorney’s fees and costs, including fees on any 
appeal and any post-judgment actions.  You agree that such legal 
action  shall  be  filed  and  heard  in  the  county  and  state  in  which 
Credit Union’s principal place of doing business is located, except 
as prohibited by applicable law.

27. Final Expression. This Agreement is the final expression of the 
terms  and  conditions  of  this  VISA  line  of  credit  between  you  and 
Credit Union. This written Agreement may not be contradicted by 
evidence of any alleged oral agreement.

28.  Copy  Received.  You  acknowledge  that  you  have  received  a 
copy of this Agreement. 

29.  Military  Lending  Act  Disclosures:  Federal  law  provides 
important  protections  to  members  of  the  Armed  Forces  and  their 
dependents relating to extensions of consumer credit. In general, 
the cost of consumer credit to a member of the Armed Forces and 
his  or  her  dependent  may  not  exceed  an  annual  percentage  rate 
of  36  percent.  The  rate  must  include,  as  applicable  to  the  credit 
transaction or account: The cost associated with credit insurance 
premium;  fees  for  ancillary  products  sold  in  connection  with  the 
credit transaction; any application fee charged (other than certain 
application fees for specified credit transactions or accounts); and 
any participation fee charged (other than certain participation fees 
for a credit card account). Please call us at (800) 284-1144 to re-
ceive oral disclosures of the Military Lending Act disclosure above 
and a description of the payment obligation.

Your Billing Rights: Keep This Document For Future Use

This notice tells you about your rights and our responsibilities under the 
Fair Credit Billing Act.

What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us at:

Florida Credit Union
P.O. Box 5549
Gainesville, FL 32627

You may also contact us on the web: www.flcu.org

In your letter, give us the following information:

• Account information: Your name and account number.
• Dollar amount: The dollar amount of the suspected error.
• Description of problem: If you think there is an error on your bill, describe 
what you believe is wrong and why you believe it is a mistake.

You must contact us:
• Within 60 days after the error appeared on your statement.
• At least 3 business days before an automated payment is scheduled, if 
you want to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing or electronically. You 
may call us, but if you do we are not required to investigate any potential 
errors and you may have to pay the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:

1. Within 30 days of receiving your letter, we must tell you that we received 
your letter. We will also tell you if we have already corrected the error.

2. Within 90 days of receiving your letter, we must either correct the error 
or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:

• We cannot try to collect the amount in question, or report you 
as delinquent on that amount.

• The charge in question may remain on your statement, and we may con-
tinue to charge you interest on that amount.

• While you do not have to pay the amount in question, you are 
responsible for the remainder of your balance.

• We can apply any unpaid amount against your credit limit.
After we finish our investigation, one of two things will happen:

• If we made a mistake: You will not have to pay the amount in question or 
any interest or other fees related to that amount.

• If we do not believe there was a mistake: You will have to pay the amount in 
question, along with applicable interest and fees. We will send you a state-
ment of the amount you owe and the date payment is due. We may then 
report you as delinquent if you do not pay the amount we think you owe.

If you receive our explanation but still believe your bill is wrong, you must 
write to us within 10 days telling us that you still refuse to pay. If you do 
so, we cannot report you as delinquent without also reporting that you are 
questioning your bill. We must tell you the name of anyone to whom we re-
ported you as delinquent, and we must let those organizations know when 
the matter has been settled between us.

If we do not follow all of the rules above, you do not have to pay the first $50 
of the amount you question even if your bill is correct.

Your Rights If You Are Dissatisfied With Your Credit Card Purchases

If you are dissatisfied with the goods or services that you have 
purchased with your credit card, and you have tried in good faith to cor-
rect the problem with the merchant, you may have the right not to pay the 
remaining amount due on the purchase.
To use this right, all of the following must be true:

1. The purchase must have been made in your home state or within 100 
miles of your current mailing address, and the purchase price must have 
been more than $50. (Note: Neither of these are necessary if your pur-
chase was based on an advertisement we mailed to you, or if we own the 
company that sold you the goods or services.)

2. You must have used your credit card for the purchase. Purchases made 
with cash advances from an ATM or with a check that accesses your credit 
card account do not qualify.

3. You must not yet have fully paid for the purchase.
If all of the criteria above are met and you are still dissatisfied with the pur-
chase, contact us in writing [or electronically] at:

Florida Credit Union
P.O. Box 5549
Gainesville, FL 32627
www.flcu.org

While we investigate, the same rules apply to the disputed amount as dis-
cussed above. After we finish our investigation, we will tell you our decision. 
At that point, if we think you owe an amount and you do not pay, we may 
report you as delinquent.

Interest Rates and Interest Charges   Effective Jan. 2017
Florida Credit Union 
VISA® Platinum Wave Card
Disclosure Informa-
tion
Annual 
12.90% - 17.90 when you open 
Percentage 
your account, based on your creditworthiness. 
Rate (APR) for 
After that, your APR will vary with the market 
based on the Prime Rate.

APRs for Balance 
Transfers

0% Introductory APR for 6 months. 
12.90% - 17.90% based on your 
creditworthiness.  This APR will vary with the 
market based on the Prime Rate. 

APRs for Cash 
Advances
Penalty APR and 
When it Applies

How to Avoid 
Paying Interest 
on Purchases 

Minimum Fi-
nance Charge

17.90%

None
Your due date is at least 25 days after the close of 
each billing cycle. We will not charge you interest 
on purchases if you pay your entire balance by 
the due date each month.
If you are charged interest, the charge 
will be no less than $1.50.

For Credit Card 
Tips from the 
Consumer Finan-
cial Protection 

To learn more about the factors to consider 
when applying for or using a credit 
card, visit the website of the Consumer 
Financial Protection Bureau at http://www.
consumerfinance.gov/learnmore.

Fees
Annual Fee
Transaction Fees
      Balance Transfer

     Cash Advance

Foreign  
      Transaction
   Penalty Fees
    Late Payment
   Over-the-credit  
   Limit
   Returned 

Other Fees

Card Replacement 
Fee
Rush Mail Fee
Balance 
Consolidation/ 
Convenience 
Check Stop 
Payment Fee

None

The greater of $50 or 5% of the amount of 
each transfer

The greater of $20 or 3% of the amount of 
each cash advance.

1% of each transaction in U.S. dollars

Up to $35 

Up to $35 

Up to $35

$25

$25 (Priority Handling)
$35

How We Will Calculate Your Balance: We use a method 
called “average daily balance (including new purchases).” 
See your account agreement for more details.
Billing Rights: Information on your rights to dispute 
transactions and how to exercise those rights is provided 
in your account agreement.

Loss of Introductory APR: We may end your Introductory 
APR and apply the normal APR on Balance Transfers if 
you fail to make any minimum payment within 60 days 
following the payment due date.