insurance, at no additional cost to you. You understand that the Credit Union is not 
obligated to offer such services and may withdraw or change them at any time.

15.	 FOreign	TransacTiOns	—	Purchases and cash advances made in foreign 
currencies  will  be  debited  from  your  account  in  U.S.  dollars.  The  exchange 
rate  used  to  convert  foreign  currency  transactions  to  U.S.  dollars  is  either  a 
government-mandated exchange rate or a wholesale exchange rate and is selected 
by Visa. The rate Visa uses for a particular transaction is the rate Visa selects for 
the  applicable  currency  on  the  day  the  transaction  is  processed.  This  rate  may 
differ from the rate applicable on the date the transaction occurred or was posted 
to your account.

A  fee  of  1  percent  will  be  charged  on  all  transactions  completed  in  a  foreign 
currency.  All  fees  are  calculated  based  on  the  transaction  amount  after  it  is 
converted to U.S. dollars. These fees are charged except where excluded.

16.	 MerchanT	DisPUTes	—	The Credit Union is not responsible for the refusal 
of any merchant or financial institution to honor your card. The Credit Union is 
subject to claims and defenses (other than tort claims) arising out of goods or 
services you purchase with the card if you have made a good faith attempt but 
have been unable to obtain satisfaction from the merchant or service provider, and 
(a)  your  purchase  was  made  in  response  to  an  advertisement  the  Credit  Union 
sent or participated in sending to you; or (b) your purchase cost more than $50 
and was made in your state or within 100 miles of your home.

17.	 jOinT	accOUnTs	— If this is a joint account, each person on the account 
must  sign  the  Agreement  (by  signing  on  the  application).  Each  of  you  will  be 
individually  and  jointly  responsible  for  paying  all  amounts  owed  under  this 
Agreement. This means that the Credit Union can require any one of you individually 
to repay the entire amount owed under this Agreement. Each of you authorizes the 
other(s)  to  make  purchases  or  cash  advances  individually.  Any  one  of  you  may 
terminate the account and the termination will be effective as to all of you.

18.	 eFFecT	OF	agreeMenT	—	This Agreement is the contract which applies 
to all transactions on your account even though the sales, cash advances, credit 
or other slips you sign or receive may contain different terms.

19.	 nO	WaiVer	—	The Credit Union can delay enforcing any of its rights any 
number of times without losing them.

20.	 sTaTeMenTs	 anD	 nOTices	 —	 Statements  and  notices  will  be  mailed  to 
you at the most recent address you have given the Credit Union. Notice sent to 
any one of you will be considered notice to all.

21.	 FinaL	exPressiOn	—	This Agreement is the final expression of the terms 
and  conditions  of  this  Visa  line  of  credit  between  you  and  the  Credit  Union. 
This written Agreement may not be contradicted by evidence of any alleged oral 
agreement.

22.	 cOPy	receiVeD	—	You acknowledge that you have received a copy of this 
Agreement.

yOUr	BiLLing	righTs
keeP	This	nOTice	FOr	FUTUre	Use

This notice contains important information about your rights and our responsibili-
ties under the Fair Credit Billing Act.

nOTiFy	Us	in	case	OF	errOrs	Or	QUesTiOns	aBOUT	yOUr	BiLL	—
If you think your bill is wrong, or if you need more information about a transaction 
on your bill, write us on a separate sheet at the address listed on your bill. Write to 

us as soon as possible. We must hear from you no later than 60 days after we sent 
you the first bill on which the error or problem appeared. You can telephone us, but 
doing so will not preserve your rights.

In your letter, give us the following information:

  •  Your name and account number.
  •  The dollar amount of the suspected error.
  •  Describe the error and explain, if you can, why you believe there is an error. If 

you need more information, describe the item you are not sure about.

If you have authorized us to pay your credit card bill automatically from your savings 
or share draft account, you can stop the payment on any amount you think is wrong. 
To stop the payment, your letter must reach us three (3) business days before the 
automatic payment is scheduled to occur.

yOUr	righTs	anD	OUr	resPOnsiBiLiTies	aFTer	We	receiVe	yOUr	WriTTen	
nOTice	—
We  must  acknowledge  your  letter  within  30  days,  unless  we  have  corrected  the 
error by then. Within 90 days, we must either correct the error or explain why we 
believe the bill was correct.

After we receive your letter, we cannot try to collect any amount you question, or 
report you as delinquent. We can continue to bill you for the amount you question, 
including finance charges, and we can apply any unpaid amount against your credit 
limit. You do not have to pay any questioned amount while we are investigating, but 
you are still obligated to pay the parts of your bill that are not in question.

If we find that we made a mistake on your bill, you will not have to pay any finance 
charges related to any questioned amount. If we didn’t make a mistake, you may 
have to pay finance charges and you will have to make up any missed payments on 
the questioned amount. In either case, we will send you a statement of the amount 
you owe and the date that it is due.

If  you  fail  to  pay  the  amount  that  we  think  you  owe,  we  may  report  you  as 
delinquent.  However,  if  our  explanation  does  not  satisfy  you  and  you  write  to  us 
within ten (10) days telling us that you still refuse to pay, we must tell anyone we 
report you to that you have a question about your bill. And, we must tell you the 
name of anyone we reported you to. We must tell anyone we report you to that the 
matter has been settled between us when it finally is.

If  we  don’t  follow  these  rules,  we  can’t  collect  the  first  $50  of  the  questioned 
amount, even if your bill was correct.

sPeciaL	rULe	FOr	creDiT	carD	PUrchases	—	
If you have a problem with the quality of property or services that you purchased 
with a credit card, and you have tried in good faith to correct the problem with the 
merchant,  you  may  have  the  right  not  to  pay  the  remaining  amount  due  on  the 
property or services. There are two (2) limitations on this right:

  •  You  must  have  made  the  purchase  in  your  home  state  or,  if  not  within  your 

home state, within 100 miles of your current mailing address; and

  •  The purchase price must have been more than $50.

These limitations do not apply if we own or operate the merchant, or if we mailed 
you the advertisement for the property or services.

© CUNA MUTUAL GROUP, 1991, 2007, 08, 
ALL RIGHTS RESERVED 

TO ORDER
1-800-356-5012

13492ivp 
01/29/10 
29311(2)

PO Box 27755
Washington, DC  20038-7755
(202) 212-6400
(800) 9BF-SFCU
Fax: (202) 683-2380
www.bfsfcu.org

Platinum/Platinum Cash Back Rewards/
Platinum Member Rewards

VISA CREDIT CARD AGREEMENT
In this Agreement the words “you” and “your” mean each and all of those who 
agree to be bound by this Agreement; “card” means the Visa credit card and any 
duplicates, renewals, or substitutions the Credit Union issues to you; “account” 
means  your  Visa  credit  card  line  of  credit  account  with  the  Credit  Union,  and 
“Credit Union” means the Credit Union whose name appears on this Agreement 
or anyone to whom the Credit Union transfers this Agreement.

1.	 Using	yOUr	accOUnT	— If you are approved for an account, the Credit 
Union will establish a line of credit for you and notify you of your credit limit. You 
agree that your credit limit is the maximum amount (purchases, cash advances, 
finance charges, plus “other charges”) which you will have outstanding on your 
account at any time. If you are over your credit limit, you must pay the amount 
you  are  over  before  payments  will  begin  to  restore  your  credit  limit.  You  may 
request  an  increase  in  your  credit  limit  only  by  a  method  acceptable  to  the 
Credit Union. The Credit Union has the right to reduce your credit limit, refuse to 
make an advance and/or terminate your account at any time for any reason not 
prohibited by law.

2.	 Using	yOUr	carD	—	You understand that the use of your credit card will 
constitute acknowledgement of receipt and agreement to the terms of the Credit 
Card  Agreement.  You  may  use  your  card  to  make  purchases  from  merchants 
and  others  who  accept  Visa.  However,  you  may  not  use  your  card  to  initiate 
any type of gambling transaction. If you wish to pay for goods or services over 
the Internet, you may be required to provide card number security information 
before you will be permitted to complete the transaction. In addition, you may 
obtain cash advances from the Credit Union and from other financial institutions 
that  accept  Visa,  and  from  some  automated  teller  machines  (ATMs).  (Not  all 
ATMs  accept  Visa.)  To  obtain  cash  advances  from  an  ATM,  you  must  use  the 
personal identification number (PIN) issued to you for use with your card. You 
agree  that  you  will  not  use  your  card  for  any  transaction  that  is  illegal  under 
applicable federal, state or local law.

3.	 resPOnsiBiLiTy	 —  You  agree  to  pay  all  charges  (purchases  and  cash 
advances)  made  to  your  account  by  you  or  anyone  you  authorize  to  use  your 
account. You also agree to pay all finance charges and other charges added to 
your account under the terms of this Agreement or another agreement you made 
with the Credit Union. If this is a joint account, Section 17 also applies to your 
account.

4.	
Finance	 charges	 —  New  purchases  posted  to  your  account  during  a 
billing cycle will not incur a finance charge for that billing cycle if you had a zero 
or credit balance at the beginning of that billing cycle, or you paid the entire new 
balance on the previous cycle’s billing statement by the payment due date of that 
statement;  otherwise  a  finance  charge  will  accrue  from  the  date  a  purchase  is 
posted to your account. To avoid an additional finance charge on the balance of 
purchases, you must pay the entire new balance on the billing statement by the 
payment due date of that statement. A finance charge begins to accrue on cash 
advances from the date you get the cash advance or from the first day of the billing 
cycle in which the cash advance is posted to your account, whichever is later. 

The  finance  charge  is  calculated  separately  for  purchases  and  cash  advances. 
For purchases, the finance charge is computed by applying the monthly periodic 
rate to the average daily balance of purchases. To get the average daily balance 
of purchases, we take the beginning outstanding balance of purchases each day, 
add any new purchases, and subtract any payments and/or credits. This gives us 
the daily balance of purchases. Then, we add all the daily balances of purchases 
for the billing cycle together and divide the total by the number of days in the 
billing cycle. This gives us the average daily balance of purchases. 

For  cash  advances,  the  finance  charge  is  computed  by  applying  the  monthly 
periodic rate to the average daily balance of cash advances. To get the average 
daily  balance  of  cash  advances,  we  take  the  beginning  outstanding  balance 
of  cash  advances  each  day,  add  in  any  new  cash  advances,  and  subtract  any 
payments and/or credits that we apply to the cash advance balance. This gives 
us the daily balance of cash advances. Then, we add all the daily balances of cash 
advances for the billing cycle together and divide the total by the number of days 
in  the  billing  cycle.  This  gives  us  the  average  daily  balance  of  cash  advances. 
Balance transfers are calculated in the same manner as cash advances. 

Visa	PLaTinUM	anD	Visa	PLaTinUM	MeMBer	reWarDs

An  introductory  offer  is  available  for  our  Visa  Platinum  and  Visa  Platinum 
Member Rewards cards on purchases, cash advances, and balance transfers to 
new cardholders for a period of 12 months from the issuance date. The monthly 
periodic rate for this offer is 0.3250% which is an ANNUAL PERCENTAGE RATE 
of 3.90%. Thereafter, the monthly periodic rate of 0.7417%, which is an ANNUAL 
PERCENTAGE RATE of 8.90%. This offer may be withdrawn at the Credit Union’s 
discretion at any time.

When you are 60 days delinquent in making a payment, the monthly periodic rate 
on your Visa Platinum or Visa Platinum Member Rewards account will change 
to  0.9917%,  which  is  an  ANNUAL  PERCENTAGE  RATE  of  11.90%.  When  you 
account is current for six (6) consecutive months, your APR will be reduced to 
the rate in effect for non-delinquent accounts. 

Visa	PLaTinUM	cash	Back	reWarDs

An introductory offer is available for our Visa Platinum Cash Back Rewards card 
on purchases to new cardholders for a period of 12 months from the issuance 
date. The monthly periodic rate for this offer is 0.4917% which is an ANNUAL 
PERCENTAGE RATE of 5.90%. Thereafter, the monthly periodic rate will change 
to 0.9083% which is an ANNUAL PERCENTAGE RATE of 10.90%. This offer may 
be withdrawn at the Credit Union’s discretion at any time. 

When  you  are  60  days  delinquent  in  making  a  payment,  the  monthly  periodic 
rate on your account will change to 1.1583% per month which is an ANNUAL 
PERCENTAGE  RATE  of  13.90%.  When  your  account  is  current  for  six  (6) 
consecutive  months,  your  APR  will  be  reduced  to  the  rate  in  effect  for  non-
delinquent accounts.

5.	 OTher	charges	—	The following other charges (fees) will be added to your 
account, as applicable:

a.	 annual	Fee	(Visa	Platinum	Member	rewards).	You will be charged an annual 
fee of $19.00 on the first statement you receive after your account is opened. Each 
year following, the annual fee will be added to your account during the same month 
that  you  were  first  charged  the  fee.  The  fee  will  be  charged  each  year  until  your 
account is closed and paid in full.

b.	 annual	 Fee	 (Visa	 Platinum	 cash	 Back	 rewards).	 You  will  be  charged  an 
annual fee of $39.00 on the first statement you receive after your account is opened. 
Each year following, the annual fee will be added to your account during the same 
month that you were first charged the fee. The fee will be charged each year until 
your account is closed and paid in full.

Late	Payment	Fee. A late charge of $25.00 will be added to your account if 

c.	
you are late in making a payment.

d.	 return	 check	 Fee.  If  a  check  or  share  draft  used  to  make  a  payment  on 
your account is returned unpaid, you will be charged a fee of $25.00 for each item 
returned.

e.	 collection	 costs.  You  agree  to  pay  all  costs  of  collecting  the  amount  you 
owe under this Agreement, including reasonable attorney’s fees not in excess of 15 
percent of the unpaid debt and all court costs.

6.	 PayMenTs	 —	 Each  month  you  must  pay  at  least  the  minimum  payment 
shown on your statement by the date specified on the statement or no later than 25 
days from the statement closing date whichever is later. If your statement says the 
payment is “Now Due,” your payment is due no later than 25 days from the statement 
closing date. You may pay more frequently, pay more than the minimum payment 
or pay the total new balance in full. If you make extra or larger payments, you are 
still required to make at least the minimum payment each month your account has a 
balance (other than a credit balance). The minimum payment is 2 percent of your total 
new balance, or $25.00, whichever is greater, plus the amount of any prior minimum 
payments that you have not made, and any amount you are over your credit limit. 
The Credit Union also has the right to demand immediate payment of any amount by 
which you are over your credit limit. 

7.	 PayMenT	aLLOcaTiOn	—	Subject to applicable law, your payments may be 
applied to what you owe the Credit Union in any manner the Credit Union chooses.

8.	 secUriTy	 inTeresT	 —	 If  you  give  the  Credit  Union  a  specific  pledge  of 
shares by signing a separate pledge of shares, your pledged shares will secure your 
account.  You  may  not  withdraw  amounts  that  have  been  specifically  pledged  to 
secure your account until the Credit Union agrees to release all or part of the pledged 
amount. In addition, your account is secured by all other shares you have in any 
individual or joint account with the Credit Union, except for shares in an Individual 
Retirement Account or in any other account that would lose special tax treatment 
under  state  or  federal  law  if  given  as  security.  You  authorize  the  Credit  Union  to 
apply  the  balance  in  your  individual  or  joint  share  accounts  to  pay  any  amounts 
due on your account if you should default. Collateral securing other loans you have 
with the Credit Union may also secure this loan, except that a dwelling will never be 
considered as security for this account, notwithstanding anything to the contrary in 
any other agreement. 

9.	 DeFaULT	—	You will be in default if you fail to make any minimum payment or 
other required payment by the date that it is due. You will be in default if you break 
any promise you make under this Agreement. You will be in default if you die, file for 
bankruptcy or become insolvent, that is, unable to pay your obligations when they 
become due. You will be in default if you make any false or misleading statements 

in any credit application or credit update. You will also be in default if something 
happens  that  the  Credit  Union  believes  may  substantially  reduce  your  ability  to 
repay what you owe.

When  you  are  in  default,  the  Credit  Union  has  the  right  to  demand  immediate 
payment  of  your  full  account  balance  without  giving  you  notice.  If  immediate 
payment  is  demanded,  you  agree  to  continue  paying  finance  charges  at  the 
periodic rate charged before default, until what you owe has been paid, and any 
shares that were given as security for your account may be applied towards what 
you owe.

10.	 LiaBiLiTy	 FOr	 UnaUThOrizeD	 Use-LOsT/sTOLen	 carD	 nOTiFicaTiOn	
—	 You  may  be  liable  for  the  unauthorized  use  of  your  credit  card.  You  will  not 
be  liable  for  unauthorized  use  that  occurs  after  you  notify  us  at  PO  Box  27755, 
Washington,  DC  20038-7755  in  writing  or  telephone  us  at  (800)  654-7728 
twenty-four (24) hours a day, seven (7) days a week, of the loss, theft, or possible 
unauthorized use. However, if you exercise reasonable care in safeguarding your 
card from risk of loss or theft, if you have not reported two (2) or more incidents 
of unauthorized use in the last 12 months, and if your account is in good standing, 
you will not be liable for any unauthorized purchase transactions. In any case, your 
liability will not exceed $50.

11.	 changing	 Or	 TerMinaTing	 yOUr	 accOUnT	 —	 The  Credit  Union  may 
change the terms of this Agreement from time to time. Notice of any change will 
be given in accordance with applicable law. If permitted by law and specified in 
the notice to you, the change will apply to your existing account balance as well 
as to future transactions.

Either  you  or  the  Credit  Union  may  terminate  this  Agreement  at  any  time,  but 
termination  by  you  or  the  Credit  Union  will  not  affect  your  obligation  to  pay 
the  account  balance  plus  any  finance  and  other  charges  you  owe  under  this 
Agreement.  You  are  also  responsible  for  all  transactions  made  to  your  account 
after termination, unless the transactions were unauthorized.

The card or cards you receive remain the property of the Credit Union and you 
must recover and surrender to the Credit Union all cards upon request or upon 
termination  of  this  Agreement  whether  by  you  or  the  Credit  Union.  The  Credit 
Union has the right to require you to pay your full account balance at any time 
after  your  account  is  terminated,  whether  it  is  terminated  by  you  or  the  Credit 
Union.  If  this  is  a  joint  account,  Section  17  of  this  Agreement  also  applies  to 
termination of the account.

12.	 creDiT	 reVieW	 anD	 reLease	 OF	 inFOrMaTiOn	 —	 You  authorize  the 
Credit Union to investigate your credit standing when opening or reviewing your 
account.  You  authorize  the  Credit  Union  to  disclose  information  regarding  your 
account to credit bureaus and creditors who inquire about your credit standing. If 
your account is eligible for emergency cash and/or emergency card replacement 
services, and you request such services, you agree that we may provide personal 
information about you and your account that is necessary to provide you with the 
requested service(s).

13.	 reTUrns	anD	aDjUsTMenTs	—	Merchants and others who honor your 
card may give credit for returns or adjustments, and they will do so by sending 
the Credit Union a credit slip which will be posted to your account. If your credits 
and payments exceed what you owe the Credit Union, the amount will be applied 
against future purchases and cash advances. If the credit balance amount is $1.00 
or more, it will be refunded upon your written request or automatically after six (6) 
months.

14.	 aDDiTiOnaL	 BeneFiTs/carD	 enhanceMenTs	 —	 The  Credit  Union  may 
from time to time offer additional services to your account, such as travel accident