was made from a plan merchant in your state or within 100 miles of your 
home; and only if you have made a good faith attempt, but have been unable 
to obtain satisfaction from the plan merchant. You must resolve all other 
disputes directly with the plan mer chant. We do not warrant any merchandise 
or services purchased by you with the Card.  
Statements and Notices. Statements and notices will be mailed to you at 
the most recent postal address or e -mail address (if you have elected to 
receive such documents via  electronic means) you have given us. Notice 
sent to any one of you will be considered notice to all.  
 Notification of Address Change.  You will notify us promptly if you change 
your address for any reason. In order to prevent identity theft, your identity  
may need to be verified before we act upon the notification.  
Copy Received. You acknowledge that you have received a copy of this 
Agreement.  
Governing Law.  This Agreement shall be construed under federal law and 
state law in the state in which we are pri marily located, and the venue shall 
be located in the county and state in which we are primarily located. 
Operating regulations of Visa or MasterCard may also apply. This Agreement 
is the contract that applies to all transactions even though the sales, cas h 
advance, convenience check, credit or other slips you sign or receive may 
contain different terms.  
NOTICE TO UTAH BORROWERS:  This written agreement is a final 
expression of the agreement between you and the Credit Union. This written 
agreement may not be  contradicted by evidence of any oral agreement.  
Your Billing Rights: Keep this Document for Future Use  
This notice tells you about your rights and our responsibilities under 
the Fair Credit Billing Act.  
What To Do If You Find A Mistake On Your Statement  
If you think there is an error on your statement, write to us at the address(es) 
listed on your statement.  
In your letter, give us the following information:  
1. Your name and account number.  
2. The dollar amount of the suspected error.  
3. If you think there is an er ror on your bill, describe what you believe is 
wrong and why you believe it is a mistake.  
You must contact us:  
� Within 60 days after the error appeared on your statement.  
� At least 3 business days before an automated payment is scheduled, if 
you want to stop  payment on the amount you think is wrong.  
You must notify us of any potential errors in writing. You may call us, but if 
you do, we are not required to investigate any potential errors and you may 
have to pay the amount in question.  
What Will Happen After  We Receive Your Letter  
When we receive your letter, we must do two things:  
1. Within 30 days of receiving your letter, we must tell you that we 
received your letter. We will also tell you if we have already corrected 
the error.  
2. Within 90 days of receiving yo ur letter, we must either correct the error 
or explain to you why we believe the bill is correct.  While we investigate whether or not there has been an error:  
� We cannot try to collect the amount in question, or report you as 
delinquent on that amount.  
� The charge in question may remain on your statement, and we may 
continue to charge you interest on that amount.  
� While you do not have to pay the amount in question, you are 
responsible for the remainder of your balance.  
� We can apply any unpaid amount against y our credit limit.  
After we finish our investigation, one of two things will happen:  
� If we made a mistake: You will not have to pay the amount in question 
or any interest or other fees related to that amount.  
� If we do not believe there was a mistake: You wi ll have to pay the 
amount in question, along with applicable interest and fees. We will 
send you a statement of the amount you owe and the date payment is 
due. We may then report you as delinquent if you do not pay the 
amount we think you owe.  
If you recei ve our explanation but still believe your bill is wrong, you must 
write to us within 10 days telling us that you still refuse to pay. If you do so, 
we cannot report you as delinquent without also reporting that you are 
questioning your bill. We must tell y ou the name of anyone to whom we 
reported you as delinquent, and we must let those organizations know when 
the matter has been settled between us.  
If we do not follow all of the rules above, you do not have to pay the first $50 
of the amount you question e ven if your bill is correct.  
Your Rights If You Are Dissatisfied With Your Credit Card Purchases  
If you are dissatisfied with the goods or services that you have purchased 
with your credit card, and you have tried in good faith to correct the problem 
with the merchant, you may have the right not to pay the remaining amount 
due on the purchase. To use this right, all of the following must be true:  
1. The purchase must have been made in your home state or within 100 
miles of your current mailing address, and the  purchase price must 
have been more than $50. (Note: Neither of these are necessary if 
your purchase was based on an advertisement we mailed to you, or if 
we own the company that sold you the goods or services.)  
2. You must have used your credit card for the purchase. Purchases 
made with cash advances from an ATM or with a check that accesses 
your credit card account do not qualify.  
3. You must not yet have fully paid for the purchase.  
If all of the criteria above are met and you are still dissatisfied with the 
purchase, contact us in writing at the address(es) listed on your statement.  
While we investigate, the same rules apply to the disputed amount as 
discussed above. After we finish our investigation, we will tell you our 
decision. At that point, if we think y ou owe an amount and you do not pay, we 
may report you as delinquent.  
 
 
 
LASER WORD FI13216  Rev 10-2014  
 LANDINGS  CREDIT UNION  
2800 South Mill Avenue, Tempe, AZ 85282 Maricopa County  
CREDIT CARD  AGREEMENT  
IN THIS AGREEMENT, "YOU" AND "YOUR" MEAN ANY PER SON WHO 
ACCEPTS THIS AGREEMENT OR USES THE CARD. THE "CARD" MEANS 
ANY CREDIT CARD ISSUED TO YOU OR THOSE DESIGNATED BY YOU 
UNDER THE TERMS OF THIS AGREEMENT. "WE", "US", "OUR" AND THE 
"CREDIT UNION" MEANS LANDINGS  CREDIT UNION OR ITS 
SUCCESSORS . BY USING Y OUR CARD, YOU AGREE T O  A L L  O F  T H E  
TERMS AND CONDITIONS  SET FORTH HEREIN.  
SECURITY: YOU SPECIFICALLY GRANT US A CONSENSUAL 
SECURITY INTEREST IN ALL INDIVIDUAL AND JOINT ACCOUNTS 
YOU HAVE WITH US NOW AND IN THE FUTURE TO SECURE 
REPAYMENT OF CREDIT EXTENDED U NDER THIS AGREEMENT. YOU 
ALSO AGREE THAT WE HAVE SIMILAR STATUTORY LIEN RIGHTS 
UNDER STATE AND/OR FEDERAL LAW. THE GRANTING OF THIS 
SECURITY INTEREST IS A CONDITION FOR THE ISSUANCE OF 
CREDIT UNDER THIS AGREEMENT. IF YOU ARE IN DEFAULT, WE 
CAN APPLY YOUR S HARES TO THE AMOUNT YOU OWE.  Shares and 
deposits in an Individual Retirement Account or any other account that 
would lose special tax treatment under state or federal law if given are not 
subject to this security interest.  
If you have other loans with us,  collateral securing such loans may also 
secure your obligations under this Agreement, unless that other collateral is 
your principal residence or non -purchase money household goods.  
Using Your Card. You can purchase or lease goods and services from any 
merchant who honors your Card, and you may obtain cash advances from 
financial institutions and ATM machines that accept the Card, up to your 
maximum credit limit. You agree not to present your Card or obtain a cash 
advance for any extension of credit in exc ess of your  available credit limit ; 
however, if you do exceed your credit limit, you agree to make immediate 
payment sufficient to bring the balance below the credit limit. Certain 
purchases and cash advances require authorization prior to completion of th e 
transaction. In some cases, you may be asked to provide identification. If our 
system is not working, we may not be able to authorize a transaction, even 
though you have sufficient credit available. Also, for security reasons, we 
may block the use of you r Card in certain countries or geographic areas. We 
will have no liability to you or others if any of these events occur.  
Personal Identification Number (PIN).  We may issue a Personal 
Identification Number (PIN) for use with your Card. This PIN is confiden t i a l  
and should not be disclosed to anyone. You may use your PIN and your Card 
to access your account, and all sums advanced will be added to your account 
balance. In the event a use of your PIN constitutes an Electronic Funds 
Transfer, the terms and condi tions of your Electronic Funds Transfer 
Agreement may affect your rights.  
Promise To Pay. You promise to pay us in U.S. dollars for (a) all purchases, 
cash advances, and balance transfers made by you or anyone whom you 
authorize to use the Card; (b) all In terest Charges and all other charges or 
fees; (c) collection costs and attorney�s fees as permitted by applicable law, 
and any costs incurred in the recovery of the Card; and (d) credit in excess of 
your credit limit that we may extend to you.  
 Illegal Tra nsactions: You agree that your Card and account will not be used 
to make or facilitate any illegal transactions as determined by applicable law; 
and that any such use will constitute an event of default under this 
Agreement. We may decline any transaction that we believe to be illegal 
under applicable law, including but not limited to any transaction involving or 
relating to any gambling activity. You agree that we will have no liability or 
responsibility for any such use by you or any authorized user(s); o r for 
declining any such transaction. You further agree to indemnify and hold us 
harmless from any suits, liability, damages or adverse action of any kind that 
results directly or indirectly from such illegal use. You promise to pay us any 
and all amounts owing on your Card for any transactions made by you, even 
if the transaction is determined to be illegal.  
Joint Accounts.  Each of you will be responsible, jointly and severally, for the 
repayment of amounts owed, regardless of who initiated any transaction  
under the account.  
Others Using Your Account. If you allow anyone else to use your account, 
you will be liable for all credit extended to such persons. You promise to pay 
for all purchases and advances made by anyone you authorize to use your 
account, whe ther or not you notify us that he or she will be using it. If 
someone else is authorized to use your account and you want to end that 
person�s privilege, you must notify us in writing, and if he or she has a Card, 
you must return that Card with your writte n notice for it to be effective.  
Ownership of Card.  Your Card remains our property and may be cancelled 
by us at any time without notice. You agree to surrender your Card and to 
discontinue use of the account immediately upon our request.  
Interest Charges . You agree to pay interest at the rate(s) disclosed to you at 
the time you open your account and as may be changed from time to time in 
accordance with applicable law.  Average Daily Balance including new 
transactions : Interest Charges will accrue on your average daily balance 
outstanding during the month. To get the average daily balance, we take the 
beginning balance each day, add any new purchases, cash advances, 
balance transfers or other advances, and debit adjustments and subtract any 
unpaid late char ges. This gives us the daily balance. Then, we add up all the 
daily balances for the billing cycle and divide that by the number of days in 
the billing cycle. We then multiply that by the periodic rate corresponding to 
the Annual Percentage Rate on your ac count.  If you have different rates for 
purchases, cash advances or balance transfers, separate average daily 
balances for each will be calculated and the appropriate periodic rate is then 
applied to each.  
Grace Period on Purchases Only:  You can avoid Inter est Charges on 
purchases by paying the full amount of the new balance for purchases each 
month by the date on which the payment is due. Otherwise, the new balance 
of your account, and subsequent advances from the date they are posted to 
the account, will b e subject to an Interest Charge. You cannot avoid Interest 
Charges on cash advances  and balance transfers ; even if you pay the entire 
cash advance balance  or balance transfer balance  by the payment due date, 
you will incur the Interest Charges accrued from  the date the cash advance  
or balance transfer  is posted to your account.  
Fees. In addition to the Interest Charges set forth above, you agree to also 
pay any and all fees that you incur as disclosed to you on your Truth -i n-
Lending Statement or similar di sclosures (as may be amended from time to 
time), or as disclosed to you during the term of your Card.  
If Your Card is Lost or Stolen or if an Unauthorized Use Occurs.  You 
agree to notify us immediately if your Card is ever lost or stolen or if an 
unauthori zed use may have occurred. � Unauthorized use� means the use of the Card by someone other than you who does not have actual, implied or 
apparent authority for such use, and from which you receive no benefit. The 
telephone number to call is ( 800) 851-7749 . You agree to follow up your call 
with notice in writing to us at: 2800 South Mill Avenue, Tempe, AZ 85282 .  
You also agree to assist us in determining the facts, circumstances and other 
pertinent information relating to any loss, theft or possible unauthoriz ed use 
of your Card and comply with such procedures as we may require in 
connection with our investigation.  
For Visa cards:  You will be liable for any unauthorized use only if we can 
prove that you were grossly negligent in your use or handling of your Car d, or 
if we can prove that you used your Card fraudulently.  
For MasterCard:  You will have no liability for MasterCard transactions not 
authorized by you, provided that you have exercised reasonable care in 
safeguarding the Card from risk of loss or theft, and upon becoming aware of 
such loss or theft, you promptly report the loss or theft to us.  
Minimum Payment Due; Crediting of Payments. Payments are due in the 
amount and on the date disclosed on your billing statement. If your payment is 
received by us on  a business day at the address and by the time designated on 
the billing statement, it will be credited to your account on the date of receipt. I f  
the Payment Due Date falls on a weekend or holiday, we will treat any payment 
received by 5:00 p.m. local tim e on our next business day at the address 
designated by us for payment on the monthly periodic statement as being 
received by us on the Payment Due Date. If payment is made at any location 
other than the address designated on the periodic statement, credit  f o r  s u c h  
payment may be delayed up to five (5) days. Payments will be applied in any 
order we determine, subject to applicable law.  
Default; Acceleration; Credit Suspension; Collection Costs. You will be 
in default if: (1) you fail to make any payment on time; (2) if you fail to keep 
any promises you have made under this Agreement or under other 
Agreements you have with us; (3) if you die; (4) if you file a petition in 
bankruptcy or have a bankruptcy petition filed against you, or if you become 
involved in  any insolvency, receivership or custodial proceeding; (5) if anyone 
attempts to take any of your funds held by us via legal process or if you have 
a judgment or tax lien filed against you; (6) if you make any false, inaccurate, 
or misleading statements in  any credit application or credit update; or (7) if 
we, in good faith, believe that your ability to repay what you owe is or soon 
will be impaired, or that you are unwilling to make your payments.  
If you are in default, we have the right to demand immediat e payment of your 
full account balance without giving you notice. If immediate payment is 
demanded, you agree to continue paying interest charges and fees until what 
you owe has been paid, and any shares that were given as security for your 
account may be applied towards what you owe. You agree to pay all 
reasonable costs of collection, including court costs and attorney�s fees, and 
any costs incurred in the recovery of the Card, subject to applicable law. 
Even if your unpaid balance is less than your credi t limit, you will have no 
credit available during any time that any aspect of your account is in default.  
Additional Benefits/Card Enhancements. We may from time to time offer 
additional services to your Account at no additional cost to you. You 
understan d that we are not obligated to offer such services and may 
withdraw or change them at any time.  
Convenience Checks. We may , at our discretion, issue checks to you which 
may be used for any purpose other than making a payment for credit to your 
account. By  signing such check, you authorize us to pay the item for the 
amount indicated and post such amount as a cash advance to your account. 
We do not have to pay any item which would cause the outstanding balance 
in your account to exceed your credit limit.  Credit Information. We may from time to time request personal information 
from you or obtain credit reports from the credit reporting agencies for the 
purpose of updating your credit status. Your failure to provide such 
information when requested by us may r esult in suspension of credit 
privileges under this Agreement, including your ability to obtain any future 
advances by any means. You authorize us to investigate your credit standing 
when opening or reviewing your account. You authorize us to disclose 
information regarding your account to credit bureau and creditors who inquire 
about your credit standing.  
Foreign Transactions; Currency Conversion. Purchases and cash 
advances made in foreign currencies will be billed to you in U.S. dollars. The 
conversion ra te in dollars will be a rate selected by the card company from a 
range of rates available in wholesale currency markets for the applicable 
central processing date, which rate may vary from the rate the card company 
itself receives, or the government -mandat ed rate in effect for the applicable 
central processing date in each instance. All transactions processed outside 
of the United States (which may include internet transactions) will be charged 
a foreign transaction fee in the amount disclosed on your Truth -in-Lending 
Statement (as amended from time to time).  
Termination; Change -in-Terms. We may, by written notice, terminate this 
Agreement at any time, subject to applicable law. You may terminate this 
Agreement by written notice. Termination by either party shall not affect your 
obligation to repay any payments made for your account resulting from use of 
the Card as well as Interest Charges and fees incurred. We may change the 
terms of this Agreement, including the method of calculating the periodic rate, 
at any time, by written notice, subject to applicable law. Use of the Card 
constitutes agreement and acceptance of any change in terms, unless 
applicable law requires otherwise. Our failure to exercise any of our rights or 
to take any action shall not constit ute a waiver of those rights, or an 
amendment or change in any of the terms of this Agreement.  
Late or Partial Payments. Any payment that delays the reduction of your 
balance will increase your total interest costs.  Partial payments or 
prepayments will no t delay your next scheduled payment � you will still need 
to make the minimum scheduled payment by the next scheduled due date to 
keep your account current. We may accept late payments, partial payments, 
checks or money orders marked �payment in full� and such action shall not 
constitute final settlement of your account or a waiver or forgiveness of any 
amounts owing under this Agreement.  
Enforcement.  We do not lose our rights under this or any related agreement 
if we delay enforcing them. If any provision of this or any related agreement 
is determined to be unenforceable or invalid, all other provisions remain in full 
force and effect.  
Returns and Adjustments. Merchants and others who honor the Card may 
give credit for returns or adjustments, and they will do so by submitting a 
credit slip which will be posted to your account. If your credits and payments 
exceed what you owe us, the amount will be applied against future 
purchases and cash advances. If the credit balance amount is $1 or more, it 
will be refun ded upon your written or verbal request.  
Plan Merchant Disputes. We are not responsible for the refusal of any plan 
merchant or financial institution to honor your Card. Also, we are not 
responsible for goods or services that you purchase with the Card unl ess: (a) 
your purchase was made in response to an advertisement we sent or 
participated in sending you; or (b) your purchase cost more than $50 and