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WHITNEY BANK
CARDHOLDER AGREEMENT
AND DISCLOSURE STATEMENT
This Cardholder Agreement and Disclosure Statement is the contract that
governs  the  use  of  a  Whitney  Visa  Platinum  Card  account.  This
Cardholder Agreement and Disclosure Statement contains (1) the terms
and  conditions  that  bind  the  user  of  any  Whitney  Visa  Platinum  Card
Account or any Whitney Visa Platinum Card issued in connection with the
account and (2) the disclosures required by the Federal Truth in Lending
Act.  Use  of  the  Whitney  Visa  Platinum  Card  by  the  Cardholder  or  any
Authorized User shall indicate that the Cardholder has agreed to pay all
amounts due in accordance with the terms of this Cardholder Agreement
and Disclosure Statement.
1. Definitions. The following definitions apply to the terms used in this
Cardholder  Agreement  and  Disclosure  Statement  or  used  in  the
monthly billing statement for a Whitney Visa Platinum Card account:
(A) “Account” means the account for which a Cardholder is issued

one or more cards.

(B) “Authorized  User”  means  any  person  a  Cardholder  has
authorized  to  use  a  Card  or  to  obtain  credit  on  an  Account,
whether or not the Authorized User is named in the Cardholder’s
application or request for a Card or an Account.

(C) “Agreement” means this Cardholder Agreement and Disclosure

Statement.

(D) “Bank” means Whitney Bank.
(E) “Billing Cycle” means the time interval between monthly billing
statement dates for monthly billing statements issued pursuant
to the terms of this Agreement.

(F) “Card”  means  each  Whitney  Visa  Platinum  Card  issued  by  the

Bank to a Cardholder.

(G) “Cardholder”  means  each  natural  person  or  organization,
including,  without  limitation,  a  corporation,  partnership,
proprietorship,  association,  cooperative,  estate,  trust  or
government  unit,  to  whom  a  Whitney  Visa  Platinum  Card  is
issued  pursuant  to  the  request  or  application  of  that  person  or
organization.

(H) “Cash  Advance”  means  any  extension  of  credit  obtained  from
the Bank or another financial institution that accepts Visa credit
cards,  including  cash  obtained  from  an  automated  teller
machine.

(I) “Closing Date” means the date on the last day of a Billing Cycle.
(J) “Monthly  Periodic  Rate”  means  the  percentage  rate  of  interest
charge  imposed  against  the  outstanding  balance  on  a  monthly
basis.

(K) “New Balance” means the balance outstanding on the Account

on the Closing Date.

(L) “Previous  Balance”  means  the  outstanding  unpaid  balance  on

the Account at the beginning of the Billing Cycle.

(M) “Purchase”  means  the  purchase  or  lease  of  goods  and  the
purchase  of  services  and  insurance  from  merchants  or
businesses  that  accept  Visa  credit  cards  through  the  use  of  a
Card or the Account.

(N) “Whitney  Bank”  means  any  banking  subsidiary  of  Hancock

Holding Company.

2. Agreement. Pursuant to the Cardholder’s request or application, the
Bank has established an Account in the name of the Cardholder and
has  issued  one  or  more  Cards  to  the  Cardholder.  By  requesting  or
applying for a Card or an Account, retaining a Card, signing a Card,
using a Card, or using the Account, the Cardholder has agreed to the
terms  and  conditions  contained  in  this  Agreement.  This  Agreement
governs  the  Account  and  the  use  of  any  Card  issued  to  the
Cardholder in connection with the Account. The Bank agrees to pay
the  applicable  merchant  or  business,  in  accordance  with  the  terms
and  conditions  of  this  Agreement,  for  the  Purchases  that  the
Cardholder or an Authorized User makes with a Card, and the Bank
agrees  to  make  Cash  Advances,  in  accordance  with  the  terms  and
conditions  of  this  Agreement,  to  the  Cardholder  or  an  Authorized
User. The Cardholder authorizes the Bank to charge the Account for
all amounts the Bank pays on Purchases, for all amounts the Bank
advances to any Cardholder or Authorized User on Cash Advances,
and  for  all  amounts  the  Bank  advances  or  pays  to  third  parties  on
behalf of a Cardholder or an Authorized User, including any amounts
advanced  on  behalf  of  the  Cardholder  or  an  Authorized  User  as  a
result  of  the  use  of  a  Card  to  obtain  any  services  offered  by  VISA
U.S.A., Inc.

3. Use  of  a  Card/Account. All  Cards  and/or  Accounts  shall  be  used
solely  for  personal,  family,  or  household  purposes.  The  Cardholder
agrees  that  all  Cards  and  Accounts  shall  be  used  solely  for
Purchases and/or Cash Advances for personal, family, household or
other  consumer  purposes  and  agrees  that  Purchases  and/or  Cash
Advances  for  business  purposes  shall  not  be  obtained  through  a
Card or Account. The Cardholder and any Authorized User may use a
Card  or  the  Account  for  Purchases,  and  the  Cardholder  may  use  a
Card  or  the  Account  for  Cash  Advances.  The  Cardholder  or  an
Authorized User must sign the panel on the back of each Card issued
to  the  Cardholder.  The  effect  of  using  the  Account  number  for  a
Purchase or to obtain a Cash Advance without presenting a Card, as
in  a  Purchase  or  Cash  Advance  made  or  arranged  by  mail  or
telephone, shall be the same as if the Card itself were presented to
make the Purchase or to obtain the Cash Advance.

4. Notice Regarding Illegal Internet Gambling Transactions. Pursuant
to  the  Unlawful  Internet  Gambling  Enforcement  Act  of  2006  and
Regulation GG (collectively, the “Act), this is to notify the Cardholder
that  items  and  transactions  related  to  illegal  Internet  gambling
(“Restricted  Transactions”)  will  not  be  processed  through  your
Account(s).  Restricted  Transactions  include  any  transactions  in
which  a  gambling  or  gaming  business  accepts  payment  in
connection with unlawful Internet gambling, whether by credit card,
debit  card,  electronic  funds  transfers,  checks,  or  other  means.  The
Bank  shall  have  no  liability  whatsoever  for  the  refusal  or  return  of
items  or  transactions,  or  for  any  claims  or  losses  arising  from  or
related  to  its  refusal  or  return  of  items  or  transactions,  and/or  its
closure of your Account(s), believed by the Bank to be in violation of
the Act. 

5. Liability for Payment. The Cardholder authorizes the Bank to charge
the Account for all Purchases and Cash Advances resulting from the
use of the Card or the Account. The Cardholder shall pay to the Bank
all  amounts  owed  on  the  Account,  including,  without  limitation,  the
amounts paid or advanced by the Bank on all Purchases and Cash
Advances,  any  interest  charges  assessed  on  the  Account,  and  any
other  fees  and  charges  the  Cardholder  owes  to  the  Bank  under  the
terms  of  this  Agreement,  by  any  method  of  payment  that  is
acceptable  to  the  Bank  provided  it  is  in  United  States  dollars,  in
accordance with the terms of this Agreement. If the Account is a joint
Account,  each  Cardholder  agrees  to  pay  all  amounts  owed  to  the
Bank  on  the  Account.  Each  Cardholder  on  a  joint  Account  shall  be
jointly, severally, and solidarily liable for the payment of all amounts
owed to the Bank on the Account, regardless of which Cardholder or
Authorized User used the Account.

6. Authorized Users. The authorization given to an Authorized User by
the Cardholder shall continue in effect as long as the Authorized User
has possession of a Card, and the Cardholder shall be liable for the
payment  of  all  amounts  owing  on  the  Account  arising  from  an
Authorized User’s use of a Card during the time the Authorized User
has possession of a Card. No revocation of the authorization given to
an Authorized User by the Cardholder shall be effective or binding on
the  Bank  until  the  Cardholder  recovers  possession  of  the  Card  or
accounts for the Card to the Bank’s satisfaction.

7. Credit Limit. The Bank, upon approving the Cardholder’s application
for  an  Account,  shall  establish  a  credit  limit  for  the  Account.  The
approved credit limit will be shown on the card mailer form and on
each monthly billing statement. The Cardholder agrees not to exceed
the credit limit established for the Account. The Bank shall have the
right  to  demand  immediate  payment  of  any  amount  by  which  the
balance  owing  on  the  Account  at  any  time  exceeds  the  approved
credit limit. The Cardholder may request an increase in the approved
credit limit after the Account has been open for six (6) consecutive
months.  Any  such  increase  shall  be  entirely  within  the  Bank’s  sole
discretion and may, in the Bank’s sole discretion, be conditioned on
a  review  of  the  Cardholder’s  personal  financial  circumstances  and
other  factors  that  might  warrant  an  increase  in  the  approved  credit
limit.  The  Bank  shall  have  the  right  to  reevaluate  any  Cardholder’s
financial condition at any time whatsoever, and the Bank may obtain
a  current  credit  bureau  report  and  ask  any  Cardholder  for  current
financial  information  in  connection  with  any  such  reevaluation.  The
Bank  shall  have  the  right  to  immediately,  without  any  notice
whatsoever,  increase  or  decrease  the  approved  credit  limit  or  to
revoke  all  rights  to  use  the  Account  based  upon  the  results  of  a
reevaluation.

8. Transactions. The  Cardholder  shall  retain,  for  verification  by  the
monthly  billing  statements  sent  to  the  Cardholder,  copies  of  each
charge  ticket,  slip,  or  other  evidence  of  a  transaction  obtained  in
connection with each Purchase, Cash Advance, or other transaction
on the Account. The Bank shall provide the Cardholder with a copy of
its  documentary  evidence  of  a  transaction  on  the  Account  upon
receipt of the Cardholder’s reasonable request or upon written notice
of a billing error given to the Bank in accordance with the terms of
this  Agreement.  Unless  the  documentary  evidence  is  requested  in
connection  with  a  billing  error  inquiry,  the  Bank  may,  subject  to
applicable  law,  impose  a  reasonable  charge  to  cover  its  cost  of
supplying the evidence.

9. Cash Advances. The Cardholder agrees not to permit the total of the
Cardholder’s unpaid Cash Advances, when added to the total unpaid
Purchases,  interest  charges,  and  other  charges,  to  exceed  at  any
time the approved credit limit on the Account.

10. Monthly Billing Cycle. The Bank shall send the Cardholder a monthly
billing statement when there is a debit or credit balance in excess of
$1.00  or  when  an  interest  charge  is  imposed.  The  monthly  billing
statement  shall  show,  among  other  things,  all  Purchases,  Cash
Advances,  interest  charges,  other  charges,  the  minimum  payment
due,  the  payment  due  date,  payments  made  by  the  Cardholder,

credits, the Previous Balance on the Account, and the New Balance
on the Account. The Cardholder shall pay the Bank the full amount
owed  on  the  Account,  as  shown  on  the  monthly  billing  statement,
within 25 days from the billing date shown on the statement, or the
Cardholder shall pay such amount in installments in accordance with
the terms and conditions of this Agreement.

11. Truth in Lending and Related Disclosures. The words “you”, “your”
and  “yours”  used  in  this  section  of  this  Agreement  refer  to  all
Cardholders. The words “we”, “us” and “our” used in this section of
this Agreement refer to the Bank.
(A) Interest Charges.

(1) Circumstances Under Which An Interest Charge Will Be Imposed.
(a) Purchases.  An  interest  charge  will  be  imposed  on
Purchases outstanding during a Billing Cycle (including
current  Purchases)  when  there  is  a  Previous  Balance
outstanding and it is not paid in full during the first 25
days  of  the  Billing  Cycle.  You  may  avoid  paying  an
interest  charge  on  current  Purchases  included  in  the
New Balance by paying the entire New Balance in full
within  25  days  after  the  Closing  Date  of  the  Billing
Cycle during which the current Purchases are charged
to your Account.

(b) Cash Advances. An interest charge in the form of the
Monthly  Periodic  Rate  will  be  imposed  on  Cash
Advances  outstanding  during  a  Billing  Cycle.  New
Cash  Advance  transactions  will  accrue  an  interest
charge from the date of the transaction to the date of
payment. There is no time period within which to pay
to avoid these interest charges on Cash Advances.

(2) Balance  Upon  Which  An  Interest  Charge  Will  Be  Imposed.  We
figure  a  portion  of  the  interest  charge  on  the  Account  by
applying  a  Monthly  Periodic  Rate  to  each  of  the  “average
daily  balances”  of  Cash  Advances  and  Purchases
(including current transactions) and adding the results.
(a) To get the “average daily balance” of Cash Advances,
we  take  the  beginning  balance  of  your  Account  each
day, add any new Cash Advances as of the date of the
transaction  and  subtract  any  payments  or  credits,
unpaid  interest  charges  and  other  charges,  as  of  the
date of posting, and outstanding Purchases. This gives
us  the  daily  balance.  Then,  we  add  all  of  these  daily
balances  for  the  Billing  Cycle  together  and  divide  the
total  by  the  number  of  days  in  the  Billing  Cycle.  This
gives  us  the  “average  daily  balance”  of  Cash
Advances.

(b) To  get  the  “average  daily  balance”  of  Purchases,  we
take the beginning balance of your Account each day,
add  any  new  Purchases  as  of  the  date  of  the
transaction,  and  subtract  any  payments  or  credits,
unpaid  interest  charges,  and  other  charges,  as  of  the
date of posting, and outstanding Cash Advances. This
gives us the daily balance for Purchases. Then we add
all  these  daily  balances  for  the  Billing  Cycle  together
and divide the total by the number of days in the Billing
Cycle.  This  gives  us  the  “average  daily  balance”  of
Purchases. If the Previous Balance is paid in full during
the first 25 days of the Billing Cycle, the “average daily
balance” of Purchases will be considered to be $0.

(3) Determining the Amount of the Interest Charge. A portion of the
interest  charge  imposed  during  a  Billing  Cycle  will  be
determined  by  multiplying  each  of  the  average  daily
balances of Purchases and Cash Advances by the Monthly
Periodic  Rate.  The  Monthly  Periodic  Rate  and  the
corresponding  ANNUAL  PERCENTAGE  RATE  imposed  on
your  Account  during  a  Billing  Cycle  will  be  a  variable  rate
that  is  subject  to  change  from  month  to  month.  The
Monthly  Periodic  Rate  will  not  at  any  time  exceed  1.50%
(corresponding  ANNUAL  PERCENTAGE  RATE  of  18.00%).
The  currently  effective  variable  Monthly  Periodic  Rate  and
the  corresponding  ANNUAL  PERCENTAGE  RATE  are
disclosed  on  the  card  mailer  form  that  accompanies  your
card  and  this  agreement.  The  variable  ANNUAL
PERCENTAGE  RATE  will  be  determined  using  the  “Prime
rate for the U.S.” designated in the “Money Rates” section
of The Wall Street Journal appearing in each issue. If more
than  one  Prime  rate  is  designated  for  the  U.S.,  we  may
choose  the  highest  of  such  Prime  rates.  Subject  to  the
above maximum ANNUAL PERCENTAGE RATE established
for your Account, we will add 6.00% per annum (or 3.00%
per annum if you are a Whitney SELECT customer) to the
Prime  rate  in  effect  on  the  last  day  of  the  current  Billing
Cycle to arrive at the variable ANNUAL PERCENTAGE RATE
which  will  be  applicable  to  the  entire  balance  of  your
Account subject to an interest charge. The variable Monthly
Periodic  Rate  will  be  1/12  of  an  ANNUAL  PERCENTAGE
RATE  equal  to  6.00%  (or  3.00%  if  you  are  a  Whitney
SELECT customer) added to the Prime rate. Any change in
the Prime rate generally results in a corresponding change
in  the  ANNUAL  PERCENTAGE  RATE  applicable  to  your
Account.  The  amount  that  your  ANNUAL  PERCENTAGE
RATE  changes  also  may  be  affected  by  the  maximum
ANNUAL  PERCENTAGE  RATE  discussed  above.  A  portion
of the interest charge imposed during a Billing Cycle will be
determined by applying a fee of 2.5% to the amount of each
Cash  Advance  transaction,  including,  but  not  limited  to,
each  Cash  Advance  obtained  through  another  financial
institution or any automated teller machine. The fee will be
included in any interest charge due.

(B) Other Charges.

(1) Late Charge. If you do not make a payment on your Account
at  least  equal  to  the  minimum  monthly  payment  due  on
your current monthly billing statement within ten (10) days
of  the  Closing  Date  of  the  Billing  Cycle  within  which  the
payment was due, you agree to pay a late charge of up to
$15.00.  The  late  charge  will  be  added  to  the  balance  on
your Account.

(2) Returned Check Charges. You agree to pay a returned check
charge of up to $25 whenever your payment, whether in the
form  of  a  check  or  other  instrument  or  an  electronic
payment, is returned to us unpaid because of an insufficient
balance in your deposit account.

(C) Security  Interest.  If  we  now  or  hereafter  hold  any  title,
mortgage,  chattel  mortgage,  assignment,  pledge,  or  security
interest in any of your property, it may be that the terms of the
instrument  creating  such  title,  mortgage,  chattel  mortgage,
assignment,  pledge,  or  security  interest  will  also  secure  your
obligations on the Account. If you have mortgaged or otherwise
granted  in  favor  of  us  a  security  interest  or  shall  hereafter
mortgage or otherwise grant in favor of us a security interest in
your  personal  residence  as  collateral  or  as  security  for  any
indebtedness  now  or  hereafter  owed  to  us,  it  is  hereby
understood  and  agreed  that  we  hereby  waive  any  claim,  right,
mortgage,  or  security  interest  we  might  acquire  against  your
personal residence as collateral or as security for any obligation
to us arising from or on the Account, from the use of any Card,
or  under  this  Agreement.  We  expressly  reserve  all  rights  not
expressly  waived  in  this  Agreement  under  any  mortgage  or
security interest we may have in your personal residence.
(D) Your Liability for Unauthorized Use of Your Card. You may be
liable  for  the  unauthorized  use  of  your  Card.  You  will  not  be
liable for unauthorized use that occurs after you notify us at 

Whitney Bank
Card Services Department
400 Labarre Road
Jefferson, LA 70121-3809
Telephone Number (504) 849-6700
1-800-326-3501
orally  or  in  writing  of  the  loss,  theft,  or  possible  unauthorized
use. In any case, your liability will not exceed $50.

(E) Your Billing Rights: Keep This Document For Future Use.

This  notice  tells  you  about  your  rights  and  our  responsibilities
under the Fair Credit Billing Act. 
What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, or if you need
more information about a transaction on your statement, write to
us on a separate sheet at the address listed on your statement.
In your letter, give us the following information:
•
•
•

Account information: Your name and account number.
Dollar Amount: The dollar amount of the suspected error.
Description of problem: If you think there is an error on your
bill,  describe  what  you  believe  is  wrong  and  why  you
believe it is a mistake. 

You must contact us:
• Within 60 days after the error appeared on your statement.
At least 3 business days before an automated payment is
•
scheduled, if you want to stop payment on the amount you
think is wrong.

You  must  notify  us  of  any  potential  errors  in  writing.  You  may
call  us,  but  if  you  do  we  are  not  required  to  investigate  any
potential  errors  and  you  may  have  to  pay  the  amount  in
question.
What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:
1. Within  30  days  of  receiving  your  letter,  we  must  tell  you
that we received your letter. We will also tell you if we have
already corrected the error. 

2. Within  90  days  of  receiving  your  letter,  we  must  either
correct the error or explain to you why we believe the bill is
correct. 

. . . CONTINUED ON REVERSE SIDE

 
 
 
 
92042  05/17/11  1:38 PM  Page 2

While we investigate whether or not there has been an error:
• We cannot try to collect the amount in question, or report

•

you as delinquent on that amount. 
The charge in question may remain on your statement, and
we may continue to charge you interest on that amount.
• While you do not have to pay the amount in question, you

are responsible for the remainder of your balance.

• We can apply any unpaid amount against your credit limit.
After we finish our investigation, one of two things will happen: 
If we made a mistake: You will not have to pay the amount
•
in  question  or  any  interest  or  other  fees  related  to  that
amount.
If we do not believe there was a mistake: You will have to
pay  the  amount  in  question,  along  with  applicable  interest
and fees. We will send you a statement of the amount you
owe and the date payment is due. We may then report you
as  delinquent  if  you  do  not  pay  the  amount  we  think  you
owe.

•

If you receive our explanation but still believe your bill is wrong,
you  must  write  to  us  within  10  days  telling  us  that  you  still
refuse to pay. If you do so, we cannot report you as delinquent
without  also  reporting  that  you  are  questioning  your  bill.  We
must tell you the name of anyone to whom we reported you as
delinquent, and we must let those organizations know when the
matter has been settled between us.
If we do not follow all of the rules above, you do not have to pay
the  first  $50  of  the  amount  you  question  even  if  your  bill  is
correct. 
Your  Rights  If  You  Are  Dissatisfied  With  Your  Credit  Card
Purchases 
If you are dissatisfied with the goods or services that you have
purchased with your credit card, and you have tried in good faith
to  correct  the  problem  with  the  merchant,  you  may  have  the
right not to pay the remaining amount due on the purchase. 

To use this right, all of the following must be true:
1.

The purchase must have been made in your home state or
within  100  miles  of  your  current  mailing  address;  and  the
purchase  price  must  have  been  more  than  $50.00.  (Note:
Neither of these are necessary if your purchase was based
on  an  advertisement  we  mailed  to  you,  or  if  we  own  the
company that sold you the goods or services.)
You  must  have  used  your  credit  card  for  the  purchase.
Purchases made with cash advances from an ATM or with
a  check  that  accesses  your  credit  card  account  do  not
qualify.
You must not have fully paid for the purchase. If all of the
criteria above are met and you are still dissatisfied with the
purchase, contact us in writing on a separate sheet at the
address listed on your statement.

2.

3.

While  we  investigate,  the  same  rules  apply  to  the  disputed
amount  as  discussed  above.  After  we  finish  our  investigation,
we will tell you our decision. At that point, if we think you owe
an  amount  and  you  do  not  pay,  we  may  report  you  as
delinquent.

12. Minimum  Monthly  Payment. The  Cardholder  shall  pay  at  least  the
minimum payment due shown on the monthly billing statement. The
minimum monthly payment will always be rounded up to the nearest
dollar  multiple.  If  the  Cardholder  fails  to  pay  the  minimum  monthly
payment, the Cardholder’s and any Authorized Users’ right to use the
Account and any Card may be revoked or terminated. The Cardholder
shall  have  the  right  to  pay  an  amount  in  excess  of  the  minimum
monthly payment, and the Cardholder shall have the right to pay the
entire  unpaid  balance  due  on  the  Account  at  any  time.  The
Cardholder shall send the minimum monthly payment to the Bank at
its  designated  payment  address  provided  on  the  monthly  billing
statement  so  that  it  will  be  received  on  or  before  the  payment  due
date  shown  on  the  applicable  monthly  billing  statement.  The
minimum  monthly  payment  each  month  shall  be  the  greater  of  (i)
$10.00 or (ii) 2% of the total outstanding balance due on the Account
as of the monthly billing date or (iii) the total of any interest charge
and  all  outstanding  charges  and  fees.  If  applicable,  the  minimum
monthly payment will also include the greater of the past due amount
of any prior minimum monthly payments or the amount by which the
outstanding unpaid balance exceeds the approved credit limit on the
Account. 
If  the  total  outstanding  unpaid  balance  due  on  the  Account  is  less
than  $10.00,  the  minimum  monthly  payment  due  shall  be  such
balance. The Cardholder may prepay the Account in whole or in part
at any time without penalty. Any partial prepayment shall not affect
the obligation to make subsequent minimum monthly payments, and
an interest charge will continue to accrue on any remaining balance
on the Account.

13. Application of Payments and Credits. All payments and credits on

the Account shall be applied in the following order:
(a) To any interest charges;
(b) To returned check charges, late charges, and annual fees;
(c) To Cash Advances previously billed;
(d) To Purchases previously billed;
(e) To Cash Advances not previously billed; and
(f) To Purchases not previously billed. 
The Bank shall have the right to change the order of the application of
payments  at  any  time  without  prior  notice  to  the  Cardholder.  Any
payment  received  by  the  Bank  at  its  designated  payment  address
provided on the monthly billing statement prior to 5:00 P.M. CST on
a  banking  day  shall  be  credited  to  the  Account  as  of  the  date  the
payment was received, but the Bank shall have the right to limit the
amount of credit available for the Account based on a payment until
the  check  or  other  payment  instrument  is  actually  paid  by  the
drawee. There may be a delay in crediting any payments received by
the Bank at its designated payment address provided on the monthly
billing statement after 5:00 P.M. CST on any date.

14. Irregular Payments. If the Cardholder or any other person or entity,
including  without  limitation,  a  Cardholder  on  a  joint  Account  or  an
Authorized  User,  marks  a  check,  money  order,  or  other  instrument
given  for  payment  on  the  Account  “Paid  in  Full”  or  with  a  similar
phrase,  the  Cardholder  shall  remain  obligated  to  pay  in  full  any
remaining amounts owed to the Bank on the Account. The Bank has
the right to accept late payments or partial payments without losing
any of its rights under this Agreement.

15. Ownership of Cards. All Cards are owned by and are the property of
the Bank. All Cards must be returned to the Bank immediately upon
demand  from  the  Bank.  The  Cardholder  shall  destroy  any  Card  the
Bank requests the Cardholder to destroy by cutting the Card in half,
and  upon  the  Bank’s  request,  the  Cardholder  shall  hand  deliver  or
mail the destroyed Card to the Bank.

16. Foreign  Exchange/Currency  Conversions/International
Transactions.  If  you  use  your  Card  for  transactions  in  a  currency
other  than  U.S.  Dollars,  the  exchange  rate  between  the  transaction
currency  and  the  billing  currency  used  for  processing  International
Transactions  is  selected  by  the  applicable  network  (e.g.,  Visa,
MasterCard,  Cirrus,  Plus,  etc.).  We  do  not  determine  the  currency
conversion or exchange rate that is used. If the applicable network is
Visa, the exchange rate is a) a rate selected by Visa from the range
of  rates  available  in  wholesale  currency  markets  for  the  applicable
central processing date, which rate may vary from the rate Visa itself
receives,  or  b)  the  government-mandated  rate  in  effect  for  the
applicable central processing date. The exchange rate that is in effect
on  the  processing  date  may  differ  from  the  rate  in  effect  on  the
transaction  date  or  the  posting  date.  If  the  transaction  is  a  refund,
and  the  refund  has  a  different  processing  date,  then  the  exchange
rate  of  the  refund  can  be  greater/less  than  that  of  the  original
transaction.  You  agree  to  accept  the  converted  amount  in  U.S.
dollars. An “International Transaction” is defined as any transaction
where  the  Bank’s  country  (the  United  States)  is  different  than  the
country  where  the  transaction  was  completed  (i.e.,  where  the
merchant  is  located),  whether  or  not  a  currency  conversion  is
involved (i.e., even if the transaction is conducted in U.S. dollars).
17. Loss  or  Theft  of  a  Card. The  Cardholder  shall  notify  the  Bank
immediately  of  the  loss,  theft,  or  unauthorized  use  of  a  Card  by
calling  the  Bank  at  (504)  849-6700  or  at  1-800-326-3501.  The
Cardholder shall confirm the telephone call in writing within two (2)
days by sending written notice of the loss, theft, or unauthorized use
to the Bank at the address set forth in Section 26 for notices to the
Bank.  The  Cardholder  shall,  upon  the  request  of  the  Bank,  file  a
report,  with  the  appropriate  law  enforcement  agencies,  of  any  Card
that  has  been  lost,  stolen,  or  used  without  the  Cardholder’s
authorization.

18. Refunds. If any merchant or business agrees to give the Cardholder
or any Authorized User a refund or adjustment in connection with a
Purchase, the Cardholder shall accept a credit to the Account in lieu
of a cash refund.

19. Honoring  the  Card. The  Cardholder  agrees  that  neither  the
Cardholder  nor  any  Authorized  User  shall  have  any  legal  claims  or
rights  against  the  Bank  if  a  merchant,  business,  or  financial
institution refuses for any reason whatsoever to accept a Card.
20. Credit  Reports. The  Cardholder  authorizes  the  Bank  to  report  the
Cardholder’s  performance  under  this  Agreement  to  credit  reporting
agencies and to any other person or entity who may properly receive
such information, and the Bank shall have the right to obtain reports
of the Cardholder’s credit history from credit reporting agencies and
to make any credit, employment, and investigative inquiries that the
Bank in its sole discretion deems appropriate in connection with any
extension  of  credit  on  the  Account  or  the  collection  of  amounts
owing on the Account.

21. Refusal to Honor Credit Requests. The Bank shall have the right to
deny access to credit on the Account or to refuse to honor any Card,
even though the Account has not been terminated or closed, if any of
the following events occur:
(a) The  Cardholder  does  not  make  at  least  the  minimum  monthly
payment  due  shown  on  the  most  recent  monthly  billing
statement on or before the payment due date;

(b) The  Cardholder  becomes  delinquent  on  any  other  obligation
owed to the Bank or on any obligation owed to any other person
or entity;

(c) The  Cardholder  or  any  Authorized  User  exceeds  the  approved

credit limit;

(d) A request for additional credit on the Account would cause the

approved credit limit to be exceeded;

(e) The Bank is advised by a credit reporting agency or by any other
appropriate source that the Cardholder’s financial condition has
deteriorated significantly;

(f) The  Cardholder’s  debt  owed  to,  or  the  Cardholder’s  available
unused credit line from, other lenders becomes excessive in the
Bank’s sole opinion;

(g) The  Cardholder  dies,  becomes  imprisoned,  is  declared  legally

incompetent, or becomes insolvent;

(h) The  Cardholder  gives  false  or  misleading  information  to  the

Bank at any time;

(i) The  Bank  has  reasonable  cause  to  believe  that  the  Cardholder
will not be able to repay the amounts owed to the Bank, for any
reason,  including,  but  not  limited  to,  the  Cardholder’s
unemployment;

(j) A  proceeding  has  been  filed  by  or  against  the  Cardholder  for
bankruptcy,  arrangement,  reorganization,  or  any  other  relief
afforded debtors or affecting rights of creditors generally under
the United States Bankruptcy Code or under any state or federal
law;

(k) The  Cardholder  has  sent  the  Bank  more  than  one  payment
within a twelve (12) month period that has been returned unpaid
for any reason;

(l) The Cardholder has notified the Bank or the Bank has otherwise

determined that a Card has been lost or stolen; or

(m) The Cardholder fails to comply with any terms or conditions of

this Agreement.

The Cardholder agrees that neither the Cardholder nor any Authorized
User shall have any legal claims or rights against the Bank if, for the
reasons set forth above, the Bank denies or rejects a request from
the Cardholder or any Authorized User for credit or for the use of the
Account.

22. Default. If any of the events listed in Section 21 above occurs, the
Bank  (a)  shall  have  the  right  to  declare  the  Cardholder  and  the
Account  to  be  in  default  under  this  Agreement  without  giving  prior
notice to the Cardholder and (b) shall have the right to declare any
amounts  owed  to  the  Bank  on  the  Account  to  be  immediately  due
and  payable  without  notice  or  demand.  The  Bank’s  acceptance  of
any payment on the Account after the Cardholder has been declared
to be in default shall not waive the default. After the Cardholder has
been  declared  to  be  in  default,  neither  the  Cardholder  nor  any
Authorized User shall be permitted to use a Card or the Account to
obtain Cash Advances or to make Purchases or to obtain credit from
the Bank on the Account in any other manner. If the Bank refers the
Account  to  an  attorney  for  collection  after  the  Account  has  been
declared  to  be  in  default,  the  Cardholder  agrees  to  pay  the
reasonable fees of the attorney and all other charges, fees, and costs
incurred by the Bank in connection with collecting the amounts due
and  owing  on  the  Account.  The  Bank’s  failure  to  exercise  or  the
Bank’s  delay  in  exercising  any  of  its  rights  under  this  Agreement
shall  not  be  deemed  a  waiver  of  those  rights  and  shall  not  be
deemed a waiver of the Bank’s right to later exercise its rights under
this Agreement.

23. Closing  the  Account. The  Bank  shall  have  the  right  to  close,
terminate, or cancel the Account at any time, and, in this case, the
Cardholder  agrees  to  pay  the  Bank  all  amounts  due  as  required  in
this  Agreement  unless  the  Cardholder  is  in  default  under  this
Agreement  and  the  Bank  requires  immediate  payment  of  the  entire
outstanding unpaid balance on the Account. If immediate payment of
such balance is required, the Bank shall also have the right to require
immediate payment of any other obligations owed by the Cardholder
to the Bank. Without limiting the foregoing, the Bank shall have the
right to close the Account if the Account has been inactive for six (6)
consecutive months. 
The  Cardholder  may  close,  terminate,  or  cancel  the  Account  at
anytime  by  notifying  the  Bank  in  writing  and  returning  all  Cards
issued in connection with the Account. The Cardholder shall remain
liable for continued charges against the Account after the Account is
closed  by  the  Cardholder  until  and  unless  all  Cards  have  been
returned to the Bank. 
Each  joint  Cardholder  authorizes  each  other  Cardholder  to  close  or
terminate the Account by written notice to the Bank. All Cardholders
shall remain jointly, severally, and solidarily liable for the payment of
all  outstanding  unpaid  amounts  due  on  the  Account.  If  a  joint
Account  is  terminated,  any  approval  of  a  new  Visa  Classic  or
Platinum Card account application by a former joint Cardholder may
be  conditioned  by  the  Bank  upon  the  repayment  of  the  entire
outstanding unpaid amounts due on the Account prior to the opening
of an account pursuant to the new application.

24. Change in Terms. Subject to any requirements under law, the Bank
shall have the right to change any of the terms of this Agreement at
any time whatsoever. The Cardholder shall be given any prior written
notice  of  the  change  that  is  required  by  law,  either  by  including  a
notice  on  the  monthly  billing  statement  or  by  sending  a  separate
notice to the Cardholder. Subject to any requirements of applicable
law, any amendment to this Agreement shall become effective at the
time  stated  in  the  Bank’s  notice  to  the  Cardholder,  and,  subject  to
any  requirements  of  applicable  law,  the  amendments  to  this
Agreement shall apply to all outstanding unpaid indebtedness on the
Account  at  the  time  the  amendments  are  effective  and  to  all  new
transactions on the Account after the amendments become effective.
If, under applicable law, the Cardholder’s approval is required for any
amendment  to  this  Agreement,  that  approval  may  be  evidenced  by
the Cardholder’s written consent to the amendment or by the use of
a Card or the Account by the Cardholder or any Authorized User after
the date of the notice that was given by the Bank to the Cardholder,
which  date  may  or  may  not  be  the  date  that  the  amendment
becomes effective. If the Cardholder does not agree to a change in
the terms of this Agreement that requires the Cardholder’s approval,
the Cardholder may pay off under the terms of this Agreement prior
to its amendment all indebtedness owed on the Account prior to the
date that the amendment becomes effective, but, in that case, neither
the  Cardholder  nor  any  Authorized  User  shall  have  the  right  to  use
the Account or any Card after the amendment becomes effective.
25. Transfer of the Account. The Bank shall have the right to assign and
transfer to another person or entity, at any time without prior notice
to the Cardholder, the Bank’s rights under this Agreement and any or
all of the obligations of the Cardholder owed to the Bank under this
Agreement  or  on  the  Account.  The  Cardholder’s  rights  under  this
Agreement shall not, however, be transferred by operation of law or
by the Cardholder, but all of the Cardholder’s obligations under this
Agreement  shall  be  binding  on  the  Cardholder’s  estate,  heirs,
legatees, and personal representatives.

26. Notices. The Bank shall send all monthly billing statements and any
notices in connection with the Account to the Cardholder’s address
as shown in the Bank’s most recent records. The Cardholder agrees
to give the Bank notice of any change in the Cardholder’s address at
least  fifteen  (15)  days  prior  to  the  change.  Any  notices  from  the
Cardholder to the Bank, including a notice of a change of address,
shall be effective when received by the Bank at the Bank’s address
for  receipt  of  payments  shown  on  any  monthly  billing  statement
mailed by the Bank to the Cardholder within the preceding sixty (60)
days. The Bank shall have the right to accept corrections or changes
to the Cardholder’s address from the United States Postal Service. If
the  Account  is  a  joint  Account,  the  Bank  may  send  monthly  billing
statements  and  notices  to  any  one  Cardholder  and  shall  not  be
responsible or liable for sending statements or notices to any other
Cardholder.

27. Captions  and  Headings. Captions  and  headings  used  in  this
Agreement are intended solely for convenience of reference and shall
not be deemed to be a substantive part of this Agreement.

28. Governing Law. This Agreement, the Account, and the Bank’s rights
and  duties  and  the  Cardholder’s  rights  and  obligations  under  this
Agreement and on the Account shall be governed by and interpreted
in  accordance  with  federal  law  and  the  laws  of  the  State  of
Louisiana.  If  and  to  the  extent  the  choice  of  such  laws  is  not  fully
effective,  the  mandatory  laws  of  the  state  where  the  Cardholder
resides shall govern this Agreement and the Account. The Account
and  the  Cards  have  been  applied  for,  considered,  approved,  and
issued  or  opened  in  the  State  of  Louisiana,  and  all  extensions  of
credit under this Agreement are being made by the Bank in the State
of Louisiana.

29. Severability. If any term, provision, or section of this Agreement is
held to be invalid or unenforceable under any statute, court decision,
or governmental rule or regulation, the remainder of this Agreement
shall remain in full force and effect.

IMPORTANT  INFORMATION  ABOUT  PROCEDURES  FOR
OPENING A NEW ACCOUNT
To  help  the  government  fight  the  funding  of  terrorism  and  money
laundering  activities,  Federal  law  requires  all  financial  institutions  to
obtain,  verify,  and  record  information  that  identifies  each  person  who
opens an account. 
What this means for you:
• When  you  open  an  account,  we  will  ask  for  your  name,  address,
date of birth, and other information that will allow us to identify you.
• We  may  also  ask  to  see  your  driver’s  license  or  other  identifying

documents. 

If you fail to provide the required information or documents used to verify
your  identity  within  a  reasonable  period  of  time  of  establishing  an
account,  we  will  initiate  procedures  to  restrict  access  or  close  your
account.
Whitney thanks you for your understanding and for joining us in securing
a safer tomorrow.
Member FDIC

F01-3732-4 -0511   CP03-20193

Pricing Addendum 
Whitney Bank Cardholder Agreement and Disclosure Statement 
VISA® Platinum Credit Card 

Interest Rates and Interest Charges 

Annual Percentage Rate 
(APR) for Purchases 

APR for Balance 
Transfers 

APR for Cash Advances 

6.25% for Whitney SELECT customers or 9.25% for non-SELECT 
customers. These APRs will vary monthly based on the Prime rate for the 
U.S. published in The Wall Street Journal Money Rates section on the 
last day of each billing cycle and are computed by adding 3.00% or 
6.00% respectively to the Prime rate. Corresponding Monthly Periodic 
Rates are .5208% and .7708% respectively. The variable rates shall at no 
time be greater than 18.0%.  
6.25% for Whitney SELECT customers or 9.25% for non-SELECT 
customers. These APRs will vary monthly based on the Prime rate for the 
U.S. published in The Wall Street Journal Money Rates section on the 
last day of each billing cycle and are computed by adding 3.00% or 
6.00% respectively to the Prime rate. Corresponding Monthly Periodic 
Rates are .5208% and .7708% respectively. The variable rates shall at no 
time be greater than 18.0%.  
6.25% for Whitney SELECT customers or 9.25% for non-SELECT 
customers. These APRs will vary monthly based on the Prime rate for the 
U.S. published in The Wall Street Journal Money Rates section on the 
last day of each billing cycle and are computed by adding 3.00% or 
6.00% respectively to the Prime rate. Corresponding Monthly Periodic 
Rates are .5208% and .7708% respectively. The variable rates shall at no 
time be greater than 18.0%.  

Penalty APR and When It 
Applies 

None 

How to Avoid Paying 
Interest on Purchases 

Your due date is at least 21 days after the close of each billing cycle. We 
will not charge you any interest on purchases if you pay your entire 
balance by the due date each month. We will begin charging interest on 
cash advances on the transaction date. 

Minimum Interest Charge  None 
Required Insurance, Debt 
Cancellation or Debt 
Suspension Coverage 

None 

Fees 
Annual Fee 
Transaction Fees 
   • Balance Transfer 
   • Cash Advances 
Penalty Fees 
   • Late Payment 
   • Over-the-Credit Limit 
   • Returned Payment 

None 

None 
2.5% of the amount of each cash advance 

Up to $15 
None 
Up to $25 

How We Will Calculate 
Your Balance:  

We use a method called "average daily balance" (including new 
purchases). Refer to the corresponding account agreement for more 
details. 

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