TABLE OF CONTENTS
TERMS AND CONDITIONS .............................................................................................2
Important Information About Procedures for 

Opening a New Account  ...........................................................................................2
Agreement ........................................................................................................................2
Bylaws ..............................................................................................................................3
Liability ..............................................................................................................................3
Deposits ............................................................................................................................3
eDeposits ..........................................................................................................................3
eTransfers.........................................................................................................................4
Withdrawals ......................................................................................................................4
Ownership of Account and Beneficiary Designation .........................................................4
Business, Organization and Association Accounts...........................................................4
Stop Payments .................................................................................................................5
Telephone Transfers.........................................................................................................5
Amendments and Termination..........................................................................................5
Dormant Accounts ............................................................................................................5
Abandoned Accounts........................................................................................................6
Statements........................................................................................................................6
Account Transfer ..............................................................................................................6
Direct Deposits .................................................................................................................6
Temporary Account Agreement ........................................................................................6
Right of Offset for Repayment of Indebtedness................................................................6
Convenience Account Agent ............................................................................................7
Restrictive Legends ..........................................................................................................7
Payment Order of Items....................................................................................................7
Pledges .............................................................................................................................7
Check Processing .............................................................................................................7
Check Cashing .................................................................................................................7
Indorsements ....................................................................................................................7
Death or Incompetence ....................................................................................................8
Fiduciary Accounts ...........................................................................................................8
Credit Verification .............................................................................................................8
Legal Actions Affecting Your Account...............................................................................8
Security .............................................................................................................................8
Telephonic Instructions .....................................................................................................9
Claim of Loss ....................................................................................................................9
Early Withdrawal Penalties ...............................................................................................9
Address or Name Changes ..............................................................................................9
Resolving Account Disputes .............................................................................................9
Waiver of Notices..............................................................................................................9
ACH and Wire Transfers...................................................................................................9
Facsimile Signatures ......................................................................................................10
Remotely Created Checks ..............................................................................................10
Account Maintenance .....................................................................................................11
International ACH Transactions ......................................................................................11
Overdraft Protection........................................................................................................11
Overdraft Privilege ..........................................................................................................11
Safe Deposit Box ............................................................................................................12
NOTICE OF NEGATIVE INFORMATION ......................................................................12
ELECTRONIC FUND TRANSFERS ..............................................................................12
FUNDS AVAILABILITY DISCLOSURE .........................................................................16
SUBSTITUTE CHECKS AND YOUR RIGHTS ..............................................................17
TRUTH-IN-SAVINGS DISCLOSURE .............................................................................19
Membership Account ......................................................................................................19
Savings Account .............................................................................................................19
Savings Plus Account .....................................................................................................19
Individual Retirement Account (IRA) Share Account ......................................................20
Mortgage Clearing Account ............................................................................................20
myDefense Checking Account........................................................................................20
myWallet Checking Account ...........................................................................................20
Checking Plus Account ...................................................................................................20
Grand Checking Account ................................................................................................21
Money Market Account ...................................................................................................21
Money Market Maximum (MAX) Account .......................................................................22
Health Savings Account (HSA) Money Market ...............................................................22
Certain Saver Account ....................................................................................................22
Share Certificate .............................................................................................................22
Premium Share Certificate..............................................................................................23
"Choice" Share Certificate ..............................................................................................24
Individual Retirement Account (IRA) Share Certificate ...................................................25
Health Savings Account (HSA) Certificate......................................................................26
Common Features ..........................................................................................................26

TERMS AND CONDITIONS
OF YOUR ACCOUNT
IMPORTANT  INFORMATION  ABOUT  PROCEDURES  FOR  OPENING  A  NEW
ACCOUNT  -  To  help  the  government  fight  the  funding  of  terrorism  and  money
laundering activities, federal law requires all financial institutions to obtain, verify, retain,
and record information that identifies each person who opens an account in accordance
with  the  USA  PATRIOT Act.  These  requirements  must  be  met  by  you  and  all  joint
signer(s) or other parties associated with any accounts that you now have, or may have
in the future.
What  this  means  for  you:  When  you  open  an  account,  we  will  ask  for  your  name,
residential  and  mailing  address,  date  of  birth,  tax  identification  number,  and  other
information  that  will  allow  us  to  identify  you.  We  may  also  ask  to  see,  and  make  a
photocopy  of,  your  driver's  license  or  other  unexpired  government  issued  photo
identification, or other identifying documents. 
Residential addresses are mandatory. You may use a post office box or your office as
your mailing address, but your physical residential address must be provided, and proof
to  verify  your  residential  address  may  be  required.  Additional  information  and
documentation  may  be  necessary,  if  your  name  or  address  as  shown  on  your
application differs from that shown on your identification, credit report or other financial
records,  or  if  you  are  not  a  United  States  citizen  with  a  Social  Security  Number.
Additional  information  may  include  photocopies  of  your  Social  Security  Administration
(SSA) Card, Internal Revenue Service (IRS) Individual Tax Identification Number (ITIN)
card  or  letter,  or  proof  of  residency  in  the  form  of  your  utility  bill  or  other  consumer
record. Failure to provide a valid tax identification number may result in the assessment
of  IRS  Backup  Withholding  and  any  fines  or  penalties  incurred  by  the  Credit  Union,
which  may  also  make  you  subject  to  a  Legal  Research  Fee.  Please  refer  to  a  current
fee schedule for the applicable fee amount. 
If you are not a United States Citizen or a Permanent Resident Alien, we may require
the completion of an IRS W-8BEN (Certificate of Foreign Status of Beneficial Owner
for  United  States  Tax  Withholding),  that  must  be  renewed  every  three  (3)  years.  In
addition,  we  may  also  require  clear  and  legible  photocopies  of  your  Permanent
Resident Card (Green Card), Alien Registration Card, Student Visa, Work Visa (Work
Permit), and Foreign Passport. If you are a foreign person that does not already have
a U. S. Individual Taxpayer Identification Number (ITIN), we may require you to obtain
one using an IRS W-7 (Application for IRS Individual Taxpayer Identification Number),
which will enable us to correctly report any dividends and/or interest associated with
your account(s) to the IRS. If you do not live or work in the United States, and you do
not have a Tax Identification Number (TIN), you may not be eligible for Credit Union
Membership.  If  your  status  changes,  we  may  require  you  to  provide  a  copy  of  your
Naturalization  Certificate  and  complete  an  IRS  W-9  (Request  for  Taxpayer
Identification  Number  and  Certification),  to  verify  your  Tax  Identification  Number
(TIN).
Additional information from that listed above may be necessary to comply with the rules
and  regulations  required  by  the  Bank  Secrecy  Act  (BSA),  Anti-Money  Laundering
(AML), Member Identification Program (MIP), Office of Foreign Assets Control (OFAC),
and other regulatory requirements. Failure to abide State and Federal laws may result in
civil or criminal prosecution.
BE  ADVISED:  IBM  Southeast  EFCU  reserves  the  right  to  refuse  the  acceptance  of
certain  accounts  that  appear  to  be  outside  of  the  Credit  Union's  standard  business
practices, policies and procedures, or not within the Credit Union's field of Membership.
Additionally,  an  account  may  be  closed  or  restricted  without  notice  if  a  review  of  the
account  transactions  or  activities  determines  a  potential  risk  to  the  Credit  Union,
including  apparent  cases  of  false  identification  and/or  information  that  was  provided  in
the documentation used to open or maintain your account(s). 
AGREEMENT - This document, along with any other documents we give you pertaining
to your account(s), is a contract that establishes rules which control your account(s) with
us. Please read this carefully and retain it for future reference. If you sign an application,
form or signature card, apply online for a new or additional account, or open or continue
to  use  the  account,  you  agree  to  these  rules.  You  will  receive  a  separate  schedule  of
rates,  qualifying  balances,  and  fees  if  they  are  not  included  in  this  document.  If  you
have any questions, please call us.
This agreement is subject to applicable federal laws, the laws of the state of Florida and
other applicable rules such as the operating letters of the Federal Reserve Banks and
payment  processing  system  rules  (except  to  the  extent  that  this  agreement  can  and
does  vary  such  rules  or  laws).  The  body  of  state  and  federal  law  that  governs  our
relationship  with  you,  however,  is  too  large  and  complex  to  be  reproduced  here.  The
purpose of this document is to:
(1) summarize some laws that apply to common transactions;
(2) establish rules to cover transactions or events which the law does not regulate;
(3) establish  rules  for  certain  transactions  or  events  which  the  law  regulates  but

permits variation by agreement; and

(4) give  you  disclosures  of  some  of  our  policies  to  which  you  may  be  entitled  or  in

which you may be interested. 

If any provision of this document is found to be unenforceable according to its terms, all
remaining  provisions  will  continue  in  full  force  and  effect.  We  may  permit  some
variations  from  our  standard  agreement,  but  we  must  agree  to  any  variation  in  writing
either on the signature card for your account or in some other document. 
As used in this document the words “we,” “our,” and “us” mean the financial institution
and  the  words  “you”  and  “your”  mean  the  account  holder(s)  and  anyone  else  with  the
authority  to  deposit,  withdraw,  or  exercise  control  over  the  funds  in  the  account.
However, this agreement does not intend, and the terms “you” and “your” should not be
interpreted,  to  expand  an  individual’s  responsibility  for  an  organization’s  liability.  If  this
account is owned by a corporation, partnership or other organization, individual liability
is  determined  by  the  laws  generally  applicable  to  that  type  of  organization.  The
headings in this document are for convenience or reference only and will not govern the
interpretation  of  the  provisions.  Unless  it  would  be  inconsistent  to  do  so,  words  and
phrases used in this document should be construed so the singular includes the plural

and  the  plural  includes  the  singular.  “Party”  means  a  person  who,  by  the  terms  of  an
account, has a present right, subject to request, to payment from the account other than
as a beneficiary or agent.
BYLAWS - Our bylaws, which we may amend from time to time, establish basic rules
about  our  credit  union  policies  and  operations  which  affect  your  account  and
Membership. You may obtain a copy of the bylaws on request. Our right to require you
to give us notice of your intention to withdraw funds from your account is described in
the  bylaws.  Unless  we  have  agreed  otherwise,  you  are  not  entitled  to  receive  any
original item after it is paid, although you may request that we send you an item(s) or a
copy of an item(s). Dividends are based on current earnings and available earnings of
the credit union, after providing for required reserves. For more information on current
dividend  rates,  fees  and  service  charges  please  contact  our  office  or  refer  to  the
“Common Features” section of this disclosure.
LIABILITY - You agree, for yourself (and the person or entity you represent if you sign
as  a  representative  of  another)  to  the  terms  of  this  account  and  the  schedule  of
charges. You authorize us to deduct these charges, without notice to you, directly from
the  account  balance  as  accrued.  You  will  pay  any  additional  reasonable  charges  for
services you request which are not covered by this agreement. 
Each of you also agrees to be jointly and severally (individually) liable for any account
shortage  resulting  from  charges  or  overdrafts,  whether  caused  by  you  or  another  with
access  to  this  account.  This  liability  is  due  immediately,  and  can  be  deducted  directly
from the account balance whenever sufficient funds are available. You have no right to
defer payment of this liability, and you are liable regardless of whether you signed the
item or benefited from the charge or overdraft. 
You  will  be  liable  for  our  costs  as  well  as  for  our  reasonable  attorneys’  fees,  to  the
extent permitted by law, whether incurred as a result of collection or in any other dispute
involving  your  account.  This  includes,  but  is  not  limited  to,  disputes  between  you  and
another  joint  owner;  you  and  an  authorized  signer  or  similar  party;  or  a  third  party
claiming  an  interest  in  your  account.  This  also  includes  any  action  that  you  or  a  third
party takes regarding the account that causes us, in good faith, to seek the advice of an
attorney,  whether  or  not  we  become  involved  in  the  dispute.  All  costs  and  attorneys’
fees can be deducted from your account when they are incurred, without notice to you.
To the extent permitted by law, you are responsible for all transactions you authorize. If
you  permit  access  to  your  account  by  someone  else,  you  are  responsible  for  any
transactions they authorize or conduct on any of your accounts. Tell us at once if you
believe someone has used or accessed your account without your authorization. In the
event  your  share  drafts  or  checks  are  lost  or  stolen,  or  your  account  is  otherwise
compromised,  you  must  immediately  notify  the  Credit  Union.  In  the  event  you  do  not
notify  the  Credit  Union  of  the  unauthorized  activity  in  a  timely  manner,  and  the  Credit
Union  determines  that,  had  it  known,  it  could  have  prevented  some  or  all  of  the
unauthorized  transactions  that  occurred,  you  may  be  liable  for  the  unauthorized
transactions  up  to  the  entire  amount  of  your  claim,  based  upon  the  outcome  of  our
investigation.  These  and  other  rules  may  apply  if  you  have  been  grossly  negligent  or
have engaged in fraud, which may result in the closure or restriction of your accounts, in
addition to civil or criminal prosecution.
In an effort to deter fraud and unauthorized activity, each Member, Business Member,
joint owner, business signers and others having legal access to a Credit Union account;
will be issued separate Personal Identification Numbers (PINs) for use with the Online
Banking and Telephone Banking systems and for other services. A “Secret ID” will also
be  obtained  from  you  for  use  as  your  security  password  when  contacting  the  Credit
Union  in  person,  by  telephone,  fax  or  email,  to  verify  your  identity.  It  is  the  user's
responsibility  to  protect  their  PIN  and  any  passwords  at  all  times  from  any  and  all
unauthorized use; and to immediately report any suspicious activity to the Credit Union.
PIN and password sharing is strictly prohibited.
You are solely responsible for the installation, maintenance and security of all programs
and devices used to access Credit Union systems, and any and all costs and expenses
associated with these products and services, including any software, hardware or other
equipment  used  to  access  these  systems,  and  to  protect  your  systems  from  identity
theft, computer intrusion and any other form of fraud. The Credit Union will only provide
technical support for its own systems, which is provided “as is” without any warranty of
any  kind,  either  expressed  or  implied.    The  Credit  Union  will  not  offer  assistance  with
any  issues  relating  to  your  internet  provider  or  other  third  party  services.  It  is  your
responsibility  to  obtain  and  purchase  the  services  of  a  computer  technician  when
appropriate.
DEPOSITS  -  We  will  give  only  provisional  credit  until  collection  is  final  for  any  items,
other  than  cash,  we  accept  for  deposit  (including  items  drawn  “on  us”).  Before
settlement of any item becomes final, we act only as your agent, regardless of the form
of  indorsement  or  lack  of  indorsement  on  the  item  and  even  though  we  provide  you
provisional credit for the item. We may reverse any provisional credit for items that are
lost, stolen, or returned. Actual credit for deposits of, or payable in, foreign currency will
be  at  the  exchange  rate  in  effect  on  final  collection  in  U.S.  dollars.  We  are  not
responsible for transactions by mail or to an outside depository until we actually record
them,  including  any  transactions  made  via  Automated  Teller  Machine  (ATM),
electronically, or at a night depository or Credit Union Service Center. We will treat and
record  all  transactions  received  after  our  “daily  cutoff  time”  on  a  business  day  we  are
open,  or  received  on  a  day  we  are  not  open  for  business,  as  if  initiated  on  the  next
business day that we are open. At our option, we may take an item for collection rather
than for deposit. If we accept a third-party check for deposit, we may require any third-
party  indorsers  to  verify  or  guarantee  their  indorsements,  or  indorse  in  our  presence.
Checks  made  payable  to  a  Business,  Trust,  Estate,  to  a  payee  other  than  the
individual(s) named on an account or a third party, must also be properly indorsed, and
may not be accepted for deposit into a personal account. Business account transactions
processed through a personal account are strictly prohibited. The Credit Union reserves
the right to close or restrict your personal account if it appears that a business is being
operated through a personal account.
EDEPOSITS - The Online Banking eDeposit service allows qualified Members to enter
the information off of checks they are depositing into the system for an advance of all or
partial funds availability up to $5,000.00. Members using the eDeposits “Manual Mode”
must then mail the original check(s) to the Credit Union for processing within seven (7)
calendar  days  of  making  the  online  deposit.  Members  using  the  eDeposits “Scanned

1

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3

Terms and Conditions   |   Electronic Transfers

Funds Availability   |   Truth in Savings

 
Mode,” or  Mobile  Banking “Photo Image,” must  transmit  an  acceptable  image  of  the
check being deposited at the time of the transaction. Check images must be legible and
meet  Federal  Reserve  processing  standards,  or  the  item  will  be  rejected.  The  Credit
Union  accepts  no  liability  for  the  consequences  of  a  rejected  check  image.  Checks
made payable to persons other than the account’s primary Member or joint owner(s) will
not be accepted. Additional fees, terms and conditions may also apply when using the
Online  Banking  eDeposit  service.  Please  refer  to  the  separate  eDeposits  User
Agreement and a current fee schedule for details.
ETRANSFERS  - The  Online  Banking  external  eTransfer  service  allows  qualified
Members to transfer funds between their Credit Union account(s) and accounts at other
financial institutions up to $5,000.00 per transaction per day. Items processed through
the  eTransfers  service  for  persons  other  than  the  account's  primary  Member  or  joint
owner(s)  will  not  be  accepted.  Additional  terms  and  conditions  may  also  apply  when
using the Online Banking eTransfers (ACH Web) service. Please refer to the separate
eTransfers  User  Agreement  for  details.  Certain  administrative  fees  may  also  apply,
please refer to a current fee schedule for more information.
WITHDRAWALS  - Unless  clearly  indicated  otherwise  on  the  account  records,  any  of
you,  acting  alone,  who  signs  in  the  space  designated  for  signatures  on  the  signature
card may withdraw or transfer all or any part of the account balance at any time. Each of
you (until we receive written notice to the contrary) authorizes each other person signing
the signature card to endorse any item payable to you or your order for deposit to this
account or any other transaction with us. We may charge your account for a check even
though  payment  was  made  before  the  date  of  the  check,  unless  we  have  received
written notice of the postdating in time to have a reasonable opportunity to act. We may
refuse any withdrawal or transfer request which you attempt on forms not approved by
us,  by  any  method  we  do  not  specifically  permit,  (such  as  postdated  or  staledated
checks,  as  allowable  under  UCC§4-401  and  UCC§4-404.)  which  is  greater  in  number
than  the  frequency  permitted,  or  which  is  for  an  amount  greater  or  less  than  any
withdrawal  limitations.  Even  if  we  honor  a  nonconforming  request,  we  may  treat
continued abuse of the stated limitations (if any) as your act of closing the account. We
will use the date the transaction is completed by us (as opposed to the date you initiate
it)  to  apply  the  frequency  limitations.  The  fact  that  we  may  honor  withdrawal  requests
that overdraw the available account balance does not obligate us to do so later. See the
funds  availability  policy  disclosure  “YOUR  ABILITY  TO  WITHDRAW  FUNDS”  and  the
“COMMON FEATURES” sections contained elsewhere in this brochure for information
about  when  you  can  withdraw  funds  you  deposit.  For  those  accounts  for  which  our
funds  availability  policy  disclosure  does  not  apply,  you  can  ask  us  when  you  make  a
deposit when those funds will be available for withdrawal.
OWNERSHIP OF ACCOUNT AND BENEFICIARY DESIGNATION - These rules apply
to this account depending on the form of ownership and beneficiary designation, if any,
specified  on  the  account  records.  We  reserve  the  right  to  refuse  some  forms  of
ownership  on  any  or  all  of  our  accounts.  We  make  no  representations  as  to  the
appropriateness or effect of the ownership and beneficiary designations, except as they
determine to whom we pay the account funds.
Unless you are the Member owner of an account, or you have rights as a joint owner,
custodian,  trustee  or  other  authorized  signer;  the  Credit  Union  may  not  process
transactions or release account information to you.
Single-Party Account - Such an account is owned by one party.
Multiple-Party Account - Such an account is payable on request to one or more of two
or more parties, whether or not a right of survivorship is mentioned.
Multiple-Party Account - Tenancy by the Entireties - The parties to the account are
husband  and  wife  and  hold  the  account  as  tenants  by  the  entirety,  unless  otherwise
specified  in  a  written  notice  accepted  by  the  credit  union.  [Joint  Tenancy  by  the
Entireties (JTBTE)]
RIGHTS  AT  DEATH  -  Single-Party  Account  - At  the  death  of  a  party,  ownership
passes as part of the party’s estate. 
Multiple-Party  Account  With  Right  of  Survivorship  - At  death  of  party,  ownership
passes  to  the  surviving  party  or  parties.  [Joint  Tenants  with  Right  of  Survivorship
(JTWROS)]
Multiple-Party Account Without Right of Survivorship - At death of party, deceased
party’s ownership passes as part of deceased party’s estate. 
Single-Party  Account  With  Pay-on-Death  Designation  - At  death  of  the  party,
ownership  passes  to  the  designated  pay-on-death  beneficiaries  and  is  not  part  of  the
party’s estate. [Payable on Death (POD)]
Multiple-Party Account With Right of Survivorship and Pay-on-Death Designation -
At  death  of  last  surviving  party,  ownership  passes  to  the  designated  pay-on-death
beneficiaries and is not part of the last surviving party’s estate. [Payable on Death (POD)]
BUSINESS, ORGANIZATION AND ASSOCIATION ACCOUNTS - Earnings in the form
of  interest,  dividends,  or  credits  will  be  paid  only  on  collected  funds,  unless  otherwise
provided  by  law  or  our  policy.  You  represent  that  you  have  the  authority  to  open  and
conduct business on this account on behalf of the entity. We may require the governing
body of the entity opening the account to give us a separate authorization telling us who
is  authorized  to  act  on  its  behalf.  We  will  honor  the  authorization  until  we  actually
receive  written  notice  of  a  change  from  the  governing  body  of  the  entity. If  you  are
opening a business account, you must provide proper documentation that the account is
for  business  purposes  only,  and  is  not  included  under  your  personal  Membership  with
us. Business account documentation may include the disclosure of the purpose of your
business, the type of business, the source of your business funds, and the anticipated
types  of  transactions  that  your  business  may  process.  Each  Business  account  and  all
Business  representatives  must  be  eligible  for  Credit  Union  Membership;  which  will
include  a  tax  identification  number  for  the  business  and  all  business  representatives;
and the primary Business representative must have a Credit Union Membership in good
standing  prior  to  account  opening.  Only  Businesses  owned,  operated  and  registered
within the States of Alabama, Florida and Georgia will be accepted. Business account
transactions  processed  through  a  personal  account  are  strictly  prohibited.  The  Credit
Union  reserves  the  right  to  close  or  restrict  your  personal  account  if  it  appears  that  a
business  is  being  operated  through  a  personal  account.  Checks  made  payable  to  a
business  must  be  deposited  into  a  business  account,  they  may  not  be  accepted  for
deposit  into  a  personal  account.  For  more  information  on  Business  Accounts  please
refer to our separate business account disclosure.

BE  ADVISED:  IBM  Southeast  EFCU  strictly  prohibits  Money  Service  Business  (MSB)
accounts.  The  Credit  Union  reserves  the  right  to  refuse  the  acceptance  of  business
accounts  that  may  be  defined  as  an  MSB.  Additionally,  a  business  account  may  be
closed or restricted without notice if a review of the account transactions determines a
potential risk to the Credit Union.
STOP PAYMENTS - You must make any Stop Payment Order in the manner required
by  law  and  we  must  receive  it  in  time  to  give  us  a  reasonable  opportunity  to  act  on  it
before our Stop Payment Cutoff Time. To be effective, your Stop Payment Order must
precisely identify the number, date and amount of the item, and the payee.
A  Stop  Payment  Order  is  effective  24  hours  from  time  of  acceptance.  A  verbal  Stop
Payment Order may automatically terminate fourteen (14) calendar days from the date
of the order, unless confirmed in writing within that period. Unless cancelled or renewed
in writing, a Stop Payment Order will be in effect for six (6) months, and will thereafter
automatically  expire  in  accordance  with  UCC§4-403.  A  Stop  Payment  Fee  may  be
deducted  from  your  account;  please  refer  to  a  current  fee  schedule  for  the  applicable
fee amount.
You may stop payment on any item drawn on your account whether you sign the item or
not, if you have an equal or greater right to withdraw from this account than the person
who signed the item. A release of the Stop Payment Request may be made only by the
person  who  initiated  the  Stop  Payment  Order.  The  Credit  Union  is  not  responsible  for
notifying other signers of a Stop Payment Order, that responsibility lies with the person
who initiated the Stop Payment Order.
Our  Stop  Payment  Cutoff  Time  is  one  hour  after  the  opening  of  the  next  banking  day
after the banking day on which we receive the item. IBM Southeast EFCU assumes no
liability for any action the Credit Union takes regarding the payment or non-payment of
an item as it pertains to a Stop Payment Order. The account holder agrees to pay IBM
Southeast  EFCU  for  any  costs  and  expenses  the  Credit  Union  may  incur,  including
attorney  fees  and  expenses,  as  a  result  of  honoring  a  Stop  Payment  Order,  through
refusing payment of an item. Additional limitations on our obligation to stop payment are
provided  by  law  (e.g.,  we  paid  the  item  in  cash  or  we  certified  the  item).  These
requirements pertain to Stop Payments Orders made verbally, requested in writing with
a “Stop Payment Order” form, or those made electronically via Online Banking. Please
refer to a Stop Payment Order form, or contact the Credit Union for further details.
ACH Stop Payment: An Automated Clearing House (ACH) Stop Payment Order is for a
specific  ACH  transaction,  and  all  future  transactions  from  that  same  ACH  Sending
Institution. An ACH Stop Payment Order is effective 24 hours from time of acceptance.
A verbal ACH Stop Payment Order may automatically terminate fourteen (14) calendar
days from the date of the order, unless confirmed in writing within that period. An ACH
Stop  Payment  Order  requested  in  writing  on  a  signed  Stop  Payment  Order  form  will
remain in effect until you withdraw the ACH Stop Payment Order. A Stop Payment Fee
may  apply,  please  refer  to  a  current  fee  schedule  for  the  applicable  fee  amount.  An
ACH Stop Payment Order applies to all debit entries under the same sending institution,
unless you list a specific dollar amount. Please contact the Credit Union if an ACH item
clears; in most cases a posted ACH transaction can be returned according to National
Automated Clearing House Association (NACHA) Rules.
Official  Check  Stop  Payment: Official  Check  Stop  Payment  Orders  are  governed  by
the  Special  Guaranteed  Funds  Rules.  The  only  accepted  reasons  for  a  Stop  Payment
Order  to  be  placed  on  an  Official  Check  are  for  Official  Checks  considered  lost  if
uncleared after ninety (90) days from the date of issue, in which case a Stop Payment
Order will be processed and another Official Check will be reissued with the information
provided  from  the  original;  or  for  Official  Checks  that  were  unused  for  the  purpose
intended,  in  which  case  a  Stop  Payment  Order  will  be  processed  and  the  monies
refunded  to  the  purchaser's  account.  Official  Check  Stop  Payment  Orders  must  be
requested  in  writing  on  a  signed  Stop  Payment  Order  form.  Verbal  stop  payments  will
not  be  accepted  on  Official  Checks.  Official  Check  Stop  Payment  Orders  will  only  be
accepted in person, by mail or fax, and a Stop Payment Fee may apply. Please refer to
a current fee schedule for the applicable fee amount. 
TELEPHONE TRANSFERS - A telephone transfer of funds from this account to another
account  with  us,  if  otherwise  arranged  for  or  permitted,  may  be  made  by  the  same
persons  and  under  the  same  conditions  generally  applicable  to  withdrawals  made  in
writing.  Unless  a  different  limitation  is  disclosed  in  writing,  we  restrict  the  number  of
transfers from a savings account to another account or to third parties, to a maximum of
six  per  month  (less  the  number  of  “preauthorized  transfers”  during  the  month).  Other
account transfer restrictions may be described elsewhere.
AMENDMENTS AND TERMINATION - We may change our bylaws and any term of this
agreement.  Rules  governing  changes  in  rates  are  provided  separately  in  the  Truth-in-
Savings  disclosure  or  in  another  document.  For  other  changes  we  will  give  you
reasonable notice in writing or by any other method permitted by law. We may close all of
your accounts if your Membership in the Credit Union terminates, or by giving reasonable
notice to you and tender of the account balance personally or by mail. Items presented for
payment  after  the  account  is  closed  may  be  dishonored.  When  you  close  your  account,
you  are  responsible  for  leaving  enough  money  in  the  account  to  cover  any  outstanding
items  and  charges  to  be  paid  from  the  account.  Reasonable  notice  depends  on  the
circumstances,  and  in  some  cases  such  as  when  we  cannot  verify  your  identity  or  we
suspect fraud, it might be reasonable for us to give you notice after the change or account
closure becomes effective. For instance, if we suspect fraudulent activity with respect to
your  account,  we  might  immediately  freeze  or  close  your  account  and  then  give  you
notice.  At  our  option,  we  may  suspend  or  revoke  your  rights  to  Member  products  or
services, if you violate the terms of this agreement, or as a result of any conduct which we
determine  to  be  abusive,  dangerous,  detrimental,  illegal,  suspicious  or  unlawful,  or  that
which poses a potential risk to the Credit Union. Your Credit Union privileges may also be
amended or rescinded if you cause a negative share or loan loss, including losses due to
bankruptcy. You must keep us informed of your current address at all times. Notice from
us to any one of you is notice to all of you. If we have notified you of a change in any term
of  your  account  and  you  continue  to  have  your  account  after  the  effective  date  of  the
change, you have agreed to the new term(s).
DORMANT  ACCOUNTS  - An  account  is  considered  “Dormant”  when  no  contact  has
been  verified  with  a  Member  within  the  past  12  months  (1  year).  Dormant  Account
Status  may  also  occur  in  cases  where  the  Credit  Union  does  not  have  your  current
mailing address, and your mail is being returned to us as non-deliverable by the United
States Postal Service (USPS). An account under Dormant Status is disabled from any
and  all  transactions,  and  requires  the  intervention  of  a  Member  Service  Advisor  in

response  to  an  action  by  you.  To  reactivate  your  Dormant  account,  you  must  contact
the Credit Union. You may also be required to complete a monetary transaction, sign a
Dormant  Release  Form,  and  provide  a  copy  of  your  current  unexpired,  government-
issued  photo  identification.  A  non-refundable  Dormant  Account  Fee  may  be  applied
against  your  dormant  share/savings  and/or  share  draft/checking  or  money  market
account(s) each month that the account(s) remain inactive. Dormant Account fees may
also  apply  to  Certificates,  Individual  Retirement  Accounts  (IRA)  and  Health  Savings
Accounts  (HSA).  Dormant  Account  fees  are  charged  in  an  effort  to  offset  the  costs
associated with maintaining your Dormant/Inactive account(s). Please refer to a current
fee  schedule  for  the  applicable  fee  amount.  Be  advised,  dividends  and  fees  do  not
count  towards  the  monetary  transactions  that  may  be  required  to  keep  an  account
active;  qualifying  transactions  must  be  initiated  by  the  Member.  If  an  account  balance
reaches $0.00, we may close the account without further notice to you; this includes the
termination  of  the  one  share  that  entitles  you  to  Membership  and  its  privileges,  in
accordance with the Credit Union’s Nonparticipation Policy.
ABANDONED  ACCOUNTS  - An  account  is  considered  “Abandoned”  when  the  Credit
Union  has  had  no  written  record  of  contact  with  the  Member,  and  no  Member-initiated
monetary transaction (deposit, transfer, or withdrawal) has occurred within the past sixty
(60) months (five (5) years). The account(s) will be presumed abandoned, and the funds
will be remitted to the State of Florida in accordance with Florida law. Prior to remittance to
the State, you may be assessed an Abandoned Account Fee. Please refer to a current fee
schedule  for  the  applicable  fee  amount.  Accounts  and/or  Safe  Deposit  Box  contents
classified  as  abandoned  and  remitted  to  the  State  of  Florida,  can  be  recovered  by
contacting the State of Florida’s Department of Banking and Finance Unclaimed Property
Bureau. When appropriate, Abandoned Accounts and Safe Deposit Boxes held in States
other than the State of Florida, will be processed in accordance with the laws governing
that State.
STATEMENTS  -  Your  duty  to  report  unauthorized  signatures,  alterations  and
forgeries - Each of the following rules apply for both paper and electronic statements -
You  must  examine  your  statement  of  account  with  “reasonable  promptness.”  If  you
discover  (or  reasonably  should  have  discovered)  any  unauthorized  signatures  or
alterations, you must promptly notify us of the relevant facts. As between you and us, if
you  fail  to  do  either  of  these  duties,  you  will  have  to  either  share  the  loss  with  us,  or
bear the loss entirely yourself (depending on whether we used ordinary care and, if not,
whether  we  substantially  contributed  to  the  loss).  The  loss  could  be  not  only  with
respect  to  items  on  the  statement  but  other  items  with  unauthorized  signatures  or
alterations by the same wrongdoer. 
You  agree  that  the  time  you  have  to  examine  your  statement  and  report  to  us  will
depend  on  the  circumstances,  but  will  not,  in  any  circumstance,  exceed  a  total  of  30
days from when the statement is first sent or made available to you.
You  further  agree  that  if  you  fail  to  report  any  unauthorized  signatures,  alterations  or
forgeries  in  your  account  within  60  days  of  when  we  first  send  or  make  the  statement
available, you cannot assert a claim against us on any items in that statement, and as
between  you  and  us  the  loss  will  be  entirely  yours.  This  60-day  limitation  is  without
regard to whether we used ordinary care. The limitation in this paragraph is in addition
to that contained in the first paragraph of this section.
Your duty to report other errors - In addition to your duty to review your statements
for  unauthorized  signatures,  alterations  and  forgeries,  you  agree  to  examine  your
statement with reasonable promptness for any other error - such as an encoding error.
You  agree  that  the  time  you  have  to  examine  your  statement  and  report  to  us  will
depend  on  the  circumstances.  However,  such  time  period  shall  not  exceed  60  days.
Failure  to  examine  your  statement  and  report  any  such  errors  to  us  within  60  days  of
when  we  first  send  or  make  the  statement  available  precludes  you  from  asserting  a
claim  against  us  for  any  such  errors  on  items  identified  in  that  statement  and  as
between you and us the loss will be entirely yours. 
Errors  relating  to  electronic  fund  transfers  or  substitute  checks  - For  information
on  errors  relating  to  electronic  fund  transfers  (e.g.,  computer,  debit  card  or  ATM
transactions)  refer  to  your  Electronic  Fund  Transfers  disclosure  and  the  sections  on
consumer liability and error resolution. For information on errors relating to a substitute
check you received, refer to your disclosure entitled Substitute Checks and Your Rights.
You  may  be  subject  to  a  monthly  Paper  Statement  Fee  if  you  elect  to  receive  your
statements  as  hardcopies  mailed  through  the  United  States  Postal  Service  (USPS).  If
your statement is returned to the Credit Union as undeliverable by the USPS, you may
be assessed a Return Mail Fee. Please refer to a current fee schedule for the applicable
fee  amounts.  Electronic  editions  of  your  monthly  statements  are  available  at  no  cost
through  the  Online  Banking  eMessenger  eStatement  program.  For  more  information,
please refer to the eMessenger User Agreement.
ACCOUNT TRANSFER - This account may not be transferred or assigned without our
prior written consent. 
DIRECT  DEPOSITS  -  If  we  are  required  for  any  reason  to  reimburse  the  federal
government for all or any portion of a benefit payment that was directly deposited into
your  account,  you  authorize  us  to  deduct  the  amount  of  our  liability  to  the  federal
government from the account or from any other account you have with us, without prior
notice and at any time, except as prohibited by law. We may also use any other legal
remedy to recover the amount of our liability.
TEMPORARY ACCOUNT AGREEMENT - If this option is selected, this is a temporary
account  agreement.  Each  person  who  signs  to  open  the  account  or  has  authority  to
make  withdrawals  (except  as  indicated  to  the  contrary)  may  transact  business  on  this
account. However, we may at some time in the future restrict or prohibit further use of
this  account  if  you  fail  to  comply  with  the  requirements  we  have  imposed  within  a
reasonable time.
RIGHT  OF  OFFSET  FOR  REPAYMENT  OF  INDEBTEDNESS  - You  each  agree  that
we  may  (without  prior  notice  and  when  permitted  by  law)  charge  against  and  deduct
from this account any due and payable debt owed to us now or in the future, by any of
you having the right of withdrawal, to the extent of such persons’ or legal entity’s right to
withdraw. If the debt arises from a note, “any due and payable debt” includes the total
amount of which we are entitled to demand payment under the terms of the note at the
time we charge the account, including any balance the due date for which we properly
accelerate under the note.
You understand and acknowledge that the collateral also secures any other obligations
that you may now or in the future have with us, including, without limitation, additional

loans (except real and/or other residential property securing such loans), and fees and
costs charged against your account(s).
All  credit  card,  loan,  mortgage  and  share  account  debts  are  immediately  due  and
payable upon the death of the primary Member or any joint owners. Lien rights obtained
prior  to  death  will  continue  to  encumber  your  shares  and  deposits  after  death,
superseding the rights of any joint owners or beneficiaries.
Our right to repayment arising under this section does not apply to this account if: (a) it
is an Individual Retirement Account or other tax-deferred retirement account, or (b) the
debtor’s right of withdrawal arises only in a representative capacity. We will not be liable
for the dishonor of any check or draft when the dishonor occurs because we charge and
deduct an amount you owe us from your account. You agree to hold us harmless from
any claim arising as a result of our exercise of our right to repayment.
You understand and acknowledge that if you are in default on a financial obligation to
us, Federal Law gives us the right to apply the balance of shares and dividends in your
account(s)  at  the  time  of  default  to  satisfy  that  obligation.  Once  you  are  in  default,  we
may exercise this right without further notice to you. For further information, please refer
to a current loan disclosure and/or credit card agreement.
CONVENIENCE  ACCOUNT  AGENT  (Single-Party  Accounts  only)  -  A  convenience
account, as defined by Florida law, means a deposit account other than a certificate of
deposit,  in  the  name  of  one  individual,  in  which  one  or  more  individuals  have  been
designated as agent with the right to make deposits to and withdraw funds from or draw
checks on such account on the owner’s behalf. A single individual is the owner, and the
agent  is  merely  designated  to  conduct  transactions  on  the  owner’s  behalf.  The  owner
does not give up any rights to act on the account, and the agent may not in any manner
affect  the  rights  of  the  owner  or  beneficiaries,  if  any,  other  than  by  withdrawing  funds
from  the  account.  The  owner  is  responsible  for  any  transactions  of  the  agent.  We
undertake  no  obligation  to  monitor  transactions  to  determine  that  they  are  on  the
owner’s behalf.
The  owner  may  terminate  the  agency  at  any  time,  and  the  agency  is  automatically
terminated  by  the  death  of  the  owner.  However,  we  may  continue  to  honor  the
transactions  of  the  agent  until:  (a)  we  have  received  written  notice  or  have  actual
knowledge  of  the  termination  of  agency,  and  (b)  we  have  a  reasonable  opportunity  to
act  on  that  notice  or  knowledge.  We  may  refuse  to  accept  the  designation  of  a
convenience account agent.
RESTRICTIVE  LEGENDS  -  The  automated  processing  of  the  large  volume  of  checks
we receive prevents us from inspecting or looking for special instructions or “restrictive
legends”  on  every  check.  Examples  of  restrictive  legends  placed  on  checks  are  “must
be presented within 90 days” or “not valid for more than $1,000.00.” For this reason, we
are not required to honor any restrictive legend placed on checks you write unless we
have agreed in writing to the restriction. We are not responsible for any losses, claims,
damages,  or  expenses  that  result  from  your  placement  of  these  or  other  special
instructions on your checks.
PAYMENT  ORDER  OF  ITEMS  - The  law  permits  us  to  pay  items  (such  as  checks  or
drafts,  Automated  Clearing  House  (ACH)  and  Bill  Pay  transactions,  and  Signature
Based  and/or  Personal  Identification  Number  (PIN)  Based  Point  of  Sale  (POS)  Visa
Check Card transactions) drawn on your account in any order. To assist you in handling
your account with us, we are providing you with the following information regarding how
we  process  the  items  that  you  write.  When  processing  check  or  draft  items  drawn  on
your account, our policy is to pay them in the lowest to highest sequence number order.
The  order  in  which  check  or  draft  items  are  paid  is  important  if  there  is  not  enough
money in your account to pay all of the items that are presented. Check or draft items
processed  as  ACH  Check  Conversions  may  not  follow  this  policy.  If  an  item  is
presented without sufficient funds in your account to pay it, we may, at our discretion,
pay the item (creating an overdraft) or return the item for Non-Sufficient Funds (NSF).
Please refer to a current fee schedule for the amounts of the overdraft and NSF fees.
We  encourage  you  to  make  careful  records  and  practice  good  account  management.
This  will  help  you  to  avoid  writing  checks  or  drafts,  and  making  ACH  and  Bill  Pay
transactions,  and  Signature  Based  and/or  PIN  Based  Point  of  Sale  (POS)  Visa  Check
Card transactions, without sufficient funds and incurring the resulting fees. 
PLEDGES - Each owner of this account may pledge all or any part of the funds in it for
any purpose to which we agree. Any pledge of this account must first be satisfied before
the rights of any surviving account owner or account beneficiary become effective.
CHECK  PROCESSING  -  We  process  items  mechanically  by  relying  solely  on  the
information encoded in magnetic ink along the bottom of the items. This means that we
do  not  individually  examine  all  of  your  items  to  determine  if  the  item  is  properly
completed, signed and indorsed or to determine if it contains any information other than
what is encoded in magnetic ink. You agree that we have not failed to exercise ordinary
care solely because we use our automated system to process items and do not inspect
all items processed in such a manner. Using an automated process helps us keep costs
down for you and all account holders.
CHECK CASHING - We may charge a fee for anyone that does not have an account
with us who is cashing a check, draft or other instrument written on your account. We
may  also  require  reasonable  identification  to  cash  such  a  check,  draft  or  other
instrument.  We  can  decide  what  identification  is  reasonable  under  the  circumstances
and  such  identification  may  be  documentary  or  physical  and  may  include  collecting  a
thumbprint or fingerprint.
INDORSEMENTS - We may accept for deposit any item payable to you or your order,
even  if  they  are  not  indorsed  by  you.  We  may  give  cash  back  to  any  one  of  you.  We
may supply any missing indorsement(s) for any item we accept for deposit or collection,
and you warrant that all indorsements are genuine.
To ensure that your check or share draft is processed without delay, you must indorse it
(sign it on the back) in a specific area. Your entire indorsement (whether a signature or
a stamp) along with any other indorsement information (e.g. additional indorsements, ID
information, driver’s license number, etc.) must fall within 11/2” of the “trailing edge” of a
check. Indorsements must be made in blue or black ink, so that they are readable.
As you look at the front of a check, the “trailing edge” is the left edge. When you flip the
check over, be sure to keep all indorsement information within 11/2” of that edge.

4

5

6

7

Name
Address, City, State
Pay to the
order of

Bank Name
and Location
Memo

7654

20

$

dollars

(cid:2)123456789(cid:2)    7654

FRONT OF CHECK

TRAILING EDGE

YOUR INDORSEMENT MUST
BE WITHIN THIS AREA

1 1/2"

Keep your indorsement
out of this area.

BACK OF CHECK

It  is  important  that  you  confine  the  indorsement  information  to  this  area  since  the
remaining  blank  space  will  be  used  by  others  in  the  processing  of  the  check  to  place
additional  needed  indorsements  and  information.  You  agree  that  you  will  indemnify,
defend,  and  hold  us  harmless  for  any  loss,  liability,  damage  or  expense  that  occurs
because your indorsement, another indorsement or information you have printed on the
back of the check obscures our indorsement.
These indorsement guidelines apply to both personal and business checks.
DEATH  OR  INCOMPETENCE  - You  agree  to  notify  us  promptly  if  any  person  with  a
right to withdraw funds from your account(s) dies or becomes legally incompetent. We
may  continue  to  honor  your  checks,  items,  and  instructions  until:  (a)  we  know  of  your
death  or  incompetence,  and  (b)  we  have  had  a  reasonable  opportunity  to  act  on  that
knowledge. You agree that we may pay or certify checks drawn on or before the date of
death  or  legal  incompetence  for  up  to  ten  (10)  days  after  your  death  or  legal
incompetence unless ordered to stop payment by someone claiming an interest in the
account.
FIDUCIARY ACCOUNTS - Accounts may be opened by a person acting in a fiduciary
capacity. A fiduciary is someone who is appointed to act on behalf of and for the benefit
of another. This account may be opened and maintained by a person or persons named
as  a  trustee  under  a  written  trust  agreement,  or  as  executors,  administrators,  or
conservators  under  court  orders.  You  understand  that  by  merely  opening  such  an
account, we are not acting in the capacity of a trustee in connection with the trust nor do
we undertake any obligation to monitor or enforce the terms of the trust or letters.
CREDIT VERIFICATION - You agree that we may verify credit and employment history
by  any  necessary  means,  including  preparation  of  a  credit  report  by  a  credit  reporting
agency.
LEGAL ACTIONS AFFECTING YOUR ACCOUNT - If we are served with a subpoena,
restraining order, writ of attachment or execution, levy, garnishment, search warrant, or
similar  order  relating  to  your  account  (termed  “legal  action”  in  this  section),  we  will
comply  with  that  legal  action.  Or,  in  our  discretion,  we  may  freeze  the  assets  in  the
account and not allow any payments out of the account until a final court determination
regarding the legal action. We may do these things even if the legal action involves less
than  all  of  you. In  these  cases,  we  will  not  have  any  liability  to  you  if  there  are
insufficient  funds  to  pay  your  items  because  we  have  withdrawn  funds  from  your
account  or  in  any  way  restricted  access  to  your  funds  in  accordance  with  the  legal
action.  Any  fees  or  expenses  we  incur  in  responding  to  any  legal  action  (including,
without  limitation,  attorneys’  fees  and  our  internal  expenses)  may  be  charged  against
your  account.  The  list  of  fees  applicable  to  your  account(s)  provided  elsewhere  may
specify additional fees that we may charge for certain legal actions.
SECURITY  -  It  is  your  responsibility  to  protect  the  account  numbers  and  electronic
access devices (e.g., an ATM card) we provide you for your account(s). Do not discuss,
compare,  or  share  information  about  your  account  number(s)  with  anyone  unless  you
are  willing  to  give  them  full  use  of  your  money.  An  account  number  can  be  used  by
thieves to encode your number on a false demand draft which looks like and functions
like an authorized check. If you furnish your access device and grant actual authority to
make transfers to another person (a family member or coworker, for example) who then
exceeds that authority, you are liable for the transfers unless we have been notified that
transfers by that person are no longer authorized.
Your  account  number  can  also  be  used  to  electronically  remove  money  from  your
account. If you provide your account number in response to a telephone solicitation for

the purpose of making a transfer (to purchase a service or merchandise, for example),
payment  can  be  made  from  your  account  even  though  you  did  not  contact  us  directly
and order the payment.
You must also take precaution in safeguarding your blank checks. Notify us at once if
you  believe  your  checks  have  been  lost  or  stolen.  As  between  you  and  us,  if  you  are
negligent in safeguarding your checks, you must bear the loss entirely yourself or share
the loss with us (we may have to share some of the loss if we failed to use ordinary care
and if we substantially contributed to the loss).
You agree that if we offer you services appropriate for your account to help identify and
limit fraud or other unauthorized transactions against your account, such as positive pay
or commercially reasonable security procedures, and you reject those services, you will
be responsible for any fraudulent or unauthorized transactions which could have been
prevented by the services we offered, unless we acted in bad faith or to the extent our
negligence contributed to the loss.
TELEPHONIC INSTRUCTIONS - Unless required by law or we have agreed otherwise
in  writing,  we  are  not  required  to  act  upon  instructions  you  give  us  via  facsimile
transmission or leave by voice mail or on a telephone answering machine.
CLAIM  OF  LOSS  - If  you  claim  a  credit  or  refund  because  of  a  forgery,  alteration,  or
any other unauthorized withdrawal, you agree to cooperate with us in the investigation
of the loss, including giving us an affidavit containing whatever reasonable information
we  require  concerning  your  account,  the  transaction,  and  the  circumstances
surrounding  the  loss.  You  will  notify  law  enforcement  authorities  of  any  criminal  act
related to the claim of lost, missing, or stolen checks or unauthorized withdrawals. We
will  have  a  reasonable  period  of  time  to  investigate  the  facts  and  circumstances
surrounding any claim of loss. Unless we have acted in bad faith, we will not be liable
for  special  or  consequential  damages,  including  loss  of  profits  or  opportunity,  or  for
attorneys’ fees incurred by you.
You  agree  that  you  will  not  waive  any  rights  you  have  to  recover  your  loss  against
anyone who is obligated to repay, insure, or otherwise reimburse you for your loss. You
will pursue your rights or, at our option, assign them to us so that we may pursue them.
Our  liability  will  be  reduced  by  the  amount  you  recover  or  are  entitled  to  recover  from
these other sources. 
EARLY WITHDRAWAL PENALTIES (and involuntary withdrawals) - We may impose
early withdrawal penalties on a withdrawal from a time account even if you don’t initiate
the  withdrawal.  For  instance,  the  early  withdrawal  penalty  may  be  imposed  if  the
withdrawal  is  caused  by  our  setoff  against  funds  in  the  account  or  as  a  result  of  an
attachment  or  other  legal  process.  We  may  close  your  account  and  impose  the  early
withdrawal  penalty  on  the  entire  account  balance  in  the  event  of  a  partial  early
withdrawal. See your notice of penalty for early withdrawals for additional information.
ADDRESS OR NAME CHANGES - You are responsible for notifying us of any change
in your address or your name. Unless we agree otherwise, change of address or name
must  be  made  in  writing  by  at  least  one  of  the  account  holders.  Informing  us  of  your
address  or  name  change  on  a  check  reorder  form  is  not  sufficient.  We  will  attempt  to
communicate with you only by use of the most recent address you have provided to us.
If provided elsewhere, we may impose a service fee if we attempt to locate you.
RESOLVING  ACCOUNT  DISPUTES -  We  may  place  an  administrative  hold  on  the
funds in your account (refuse payment or withdrawal of the funds) if it becomes subject
to a claim adverse to (1) your own interest; (2) others claiming an interest as survivors
or beneficiaries of your account; or (3) a claim arising by operation of law. The hold may
be placed for such period of time as we believe reasonably necessary to allow a legal
proceeding to determine the merits of the claim or until we receive evidence satisfactory
to  us  that  the  dispute  has  been  resolved.  We  will  not  be  liable  for  any  items  that  are
dishonored  as  a  consequence  of  placing  a  hold  on  funds  in  your  account  for  these
reasons. 
WAIVER  OF  NOTICES  - You  waive  any  notice  of  non-payment,  dishonor  or  protest
regarding any items credited to or charged against your account.
ACH AND WIRE TRANSFERS - This agreement is subject to Article 4A of the Uniform
Commercial  Code  -  Fund  Transfers  as  adopted  in  the  state  in  which  you  have  your
account with us. If you originate a fund transfer and you identify by name and number a
beneficiary financial institution, an intermediary financial institution or a beneficiary, we
and every receiving or beneficiary financial institution may rely on the identifying number
to make payment. We may rely on the number even if it identifies a financial institution,
person  or  account  other  than  the  one  named.  You  agree  to  be  bound  by  National
Automated  Clearing  House  Association  (NACHA)  rules.  These  rules  provide,  among
other things, that payments made to you, or originated by you, are provisional until final
settlement is made through a Federal Reserve Bank or payment is otherwise made as
provided  in  Article  4A-403(a)  of  the  Uniform  Commercial  Code  (UCC).  If  we  do  not
receive  such  payment,  we  are  entitled  to  a  refund  from  you  in  the  amount  credited  to
your account and the party originating such payment will not be considered to have paid
the  amount  so  credited.  If  we  receive  a  payment  order  to  credit  an  account  you  have
with  us  by  wire  transfer  or  Automated  Clearing  House  (ACH),  we  are  not  required  to
give you any notice of the payment order or credit.
Wire transfers and items processed via ACH by or for persons other than the account's
primary Member or joint owner(s) will not be accepted. Additional information, such as
purpose  of  transaction,  may  be  required,  and  ACH  and  Wire  Transfer  fees  and
conditions  may  apply.  Please  refer  to  a  current  fee  schedule  and  the  applicable  ACH
and Wire Transfer forms for details. 
ACH  Transfer  Agreement  (ACH  Credit  Origination)  -  An  ACH  Transfer  that  is
processed by Credit Union staff is a one-time only debit/withdrawal of up to $5,000.00
from your IBM Southeast EFCU account into another financial institution's account. To
authorize  the  Credit  Union  to  initiate  a  credit  entry  to  another  financial  institution  in
accordance  with  the  provisions  of  U.  S.  law,  you  must  sign  and  complete  an  ACH
Transfer  Agreement,  provide  a  copy  of  a  voided  check  or  deposit  slip  from  the  other
financial institution as verification, and deliver the ACH Transfer Agreement to the Credit
Union  in  person,  by  mail  or  fax.  ACH  Transfers  are  processed  within  48  hours  of
authorization. ACH Transfers scheduled on weekends or holidays will be processed the
next business day. You will be liable for any losses incurred as a result of incomplete or
incorrect information or insufficient funds. The Credit Union is not obligated to notify you
in the event an ACH Transfer was not completed, nor will the Credit Union reinitiate the
transaction or be liable for any fees or charges assessed by another financial institution

or  from  any  other  company.  Cancellations  or  changes  to  an  ACH  Transfer  Agreement
must be in writing five (5) business days prior to the transaction. You may be charged
an  ACH  Transfer  Fee  to  process  your  transaction.  Please  refer  to  a  current  fee
schedule for the applicable fee amount.
Direct Payment (ACH Debit Origination) - A Direct Payment that is processed by Credit
Union  staff  is  a  one-time  only  or  recurring  credit/deposit  of  up  to  $5,000.00  into  your
IBM Southeast EFCU account from another financial institution's account or credit card.
To authorize the Credit Union to initiate a debit entry from another financial institution in
accordance  with  the  provisions  of  U.  S.  law,  you  must  sign  and  complete  a  Direct
Payment form, provide a copy of a voided check or deposit slip from the other financial
institution  as  verification,  and  deliver  the  Direct  Payment  form  to  the  Credit  Union  in
person, by mail or fax. Direct Payments are processed within 48 hours of authorization.
Direct  Payments  scheduled  on  weekends  or  holidays  will  be  processed  the  next
business  day.  Direct  Payments  processed  by  Credit  Union  staff  for  the  repayment  of
Credit  Union  credit  cards,  loans  and  mortgages  are  considered  “expedited  payments”
that are subject to a Direct Payment service fee, even if the transaction is received and
processed  prior  to  your  credit  card,  loan  or  mortgage  payment  due  date.  You  will  be
liable  for  any  losses  incurred  as  a  result  of  incomplete  or  incorrect  information  or
insufficient  funds  at  the  other  financial  institution.  The  Credit  Union  is  not  obligated  to
notify  you  in  the  event  a  Direct  Payment  was  not  completed,  nor  will  the  Credit  Union
reinitiate  the  transaction  or  be  liable  for  any  fees  or  charges  assessed  by  another
financial  institution  or  from  any  other  company.  Cancellations  or  changes  to  a  Direct
Payment must be in writing five (5) business days prior to the transaction. You may be
charged a Direct Payment Fee to process your transaction. Please refer to a current fee
schedule for the applicable fee amount.
Loan  Payment  By  Phone  - A  Loan  Payment  By  Phone  that  is  processed  by  IBM
Southeast  EFCU  staff  is  a  one-time  only  or  recurring  payment  (credit)  of  up  to
$10,000.00  to  your  IBM  Southeast  EFCU  credit  card,  loan,  or  mortgage  account  from
another financial institution's credit or debit card. To initiate a Loan Payment By Phone
transaction  from  another  financial  institution  in  accordance  with  the  provisions  of  U.S.
law, you must contact the Credit Union by telephone to provide your oral authorization.
Upon successful completion of your Loan Payment By Phone, you will receive a written
confirmation receipt by mail, email or fax. Loan Payments By Phone are processed at
the  time  of  your  request,  during  regular  business  hours.  Loan  Payments  By  Phone
scheduled  on  weekends  or  holidays  will  be  processed  the  next  business  day.  Loan
Payments By Phone processed by Credit Union staff for the repayment of Credit Union
credit cards, loans and mortgages are considered “expedited payments” that are subject
to  a  Loan  Payment  By  Phone  service  fee,  even  if  the  transaction  is  received  and
processed  prior  to  your  credit  card,  loan  or  mortgage  payment  due  date.  You  will  be
liable  for  any  losses  incurred  as  a  result  of  incomplete  or  incorrect  information  or
insufficient  funds  at  the  other  financial  institution.  The  Credit  Union  is  not  obligated  to
notify you in the event a Loan Payment By Phone was not completed, nor will the Credit
Union reinitiate the transaction or be liable for any fees or charges assessed by another
financial  institution  or  from  any  other  company.  Cancellations  or  changes  to  a  Loan
Payment By Phone must be in writing and received the same day as the transaction to
qualify  for  a  reversal,  or  at  least  five  (5)  days  in  advance  of  a  scheduled  recurring
transaction.  You  may  be  charged  a  Loan  Payment  By  Phone  Fee  to  process  your
transaction.  Please  refer  to  a  current  fee  schedule  for  the  applicable  fee  amount.
Additional Non-IBM Southeast EFCU fees may apply, contact your card issuer for more
information.
Payment  By  Telephone  (ACH  Debit  Origination) -  A  Payment  By  Telephone  that  is
processed  by  IBM  Southeast  EFCU  staff  is  a  one-time  only  credit/deposit  of  up  to
$3,000.00  into  your  IBM  Southeast  EFCU  account  from  another  financial  institution's
account. To initiate a debit entry for a Payment By Telephone transaction from another
financial institution in accordance with the provisions of U. S. law, you must contact the
Credit  Union  by  telephone  to  provide  your  oral  authorization.  Upon  successful
completion  of  your  Payment  By  Telephone,  you  will  receive  a  written  confirmation  by
mail,  email  or  fax.  Payments  By  Telephone  are  processed  within  48  hours  of
authorization.  Payments  By  Telephone  scheduled  on  weekends  or  holidays  will  be
processed the next business day. Payments By Telephone processed by Credit Union
staff  for  the  repayment  of  Credit  Union  credit  cards,  loans  and  mortgages  are
considered “expedited payments” that are subject to a Payments By Telephone service
fee, even if the transaction is received and processed prior to your credit card, loan or
mortgage  payment  due  date.  You  will  be  liable  for  any  losses  incurred  as  a  result  of
incomplete or incorrect information or insufficient funds at the other financial institution.
The  Credit  Union  is  not  obligated  to  notify  you  in  the  event  a  Payment  By  Telephone
was not completed, nor will the Credit Union reinitiate the transaction or be liable for any
fees  or  charges  assessed  by  another  financial  institution  or  from  any  other  company.
Cancellations  or  changes  to  a  Payment  By  Telephone  must  be  in  writing  five  (5)
business days prior to the transaction. You may be charged a Payment By Telephone
Fee  to  process  your  transaction.  Please  refer  to  a  current  fee  schedule  for  the
applicable fee amount.
FACSIMILE SIGNATURES - Unless you make advance arrangements with us, we have
no  obligation  to  honor  facsimile  signatures  on  your  checks  or  other  orders.  If  we  do
agree to honor items containing facsimile signatures, you authorize us, at any time, to
charge  you  for  all  checks,  drafts,  or  other  orders,  for  the  payment  of  money,  that  are
drawn  on  us.  You  give  us  this  authority  regardless  of  by  whom  or  by  what  means  the
facsimile  signature(s)  may  have  been  affixed  so  long  as  they  resemble  the  facsimile
signature specimen filed with us, and contain the required number of signatures for this
purpose. You must notify us at once if you suspect that your facsimile signature is being
or has been misused.
REMOTELY  CREATED  CHECKS  -  Like  any  standard  check  or  draft,  a  remotely
created check (sometimes called a telecheck, preauthorized draft or demand draft) is a
check  or  draft  that  can  be  used  to  withdraw  money  from  an  account.  Unlike  a  typical
check or draft, however, a remotely created check is not issued by the paying bank and
does not contain the signature of the account owner (or a signature purported to be the
signature  of  the  account  owner).  In  place  of  a  signature,  the  check  usually  has  a
statement that the owner authorized the check or has the owner’s name typed or printed
on the signature line. For example, if a person provides an account number in response
to a telephone solicitation, the telephone solicitor can use the account number to issue
a remotely created check to withdraw money from that account.

You  warrant  and  agree  to  the  following  for  every  remotely  created  check  we  receive
from  you  for  deposit  or  collection:  (1)  you  have  received  express  and  verifiable
authorization  to  create  the  check  in  the  amount  and  to  the  payee  that  appears  on  the
check; (2) you will maintain proof of the authorization for at least 2 years from the date
of the authorization, and supply us the proof if we ask; and (3) if a check is returned you
owe  us  the  amount  of  the  check,  regardless  of  when  the  check  is  returned.  We  may
take funds from your account to pay the amount you owe us, and if there are insufficient
funds in your account, you still owe us the remaining balance.  
ACCOUNT  MAINTENANCE  -  Account  maintenance;  such  as  Address  Changes*,
Name  Changes,  or  changes  to  Individual  or  Joint  Account  Ownership,  will  not  be
processed  or  accepted  without  written  instructions  from  you  authorizing  us  to  make
these  changes  on  your  behalf.  These  instructions  must  be  in  writing  and  bear  your
signature, which must resemble the signature currently on file in our records. 
-  Name  changes  due  to  Marriage,  Divorce,  or  Court  Order  require:  copies  of  the  legal
documents  involved  as  proof  of  the  change,  proof  of  identification  in  your  new  name,
and the completion of an updated Membership/Loan Application. Proof of identification
will  include  a  clear  and  legible  copy  of  your  unexpired  government  issued  photo
identification in your new name, and may also include a photocopy of your new Social
Security  Administration  (SSA)  Card,  or  Internal  Revenue  Service  (IRS)  Individual  Tax
Identification Number (ITIN) card or letter, to confirm the change in your records for tax
reporting  purposes.  Be  advised  that  you  may  be  held  liable  for  any  fines  or  penalties
incurred  by  the  Credit  Union  for  any  discrepancies  reported  by  the  Social  Security
Administration  (SSA)  or  the  Internal  Revenue  Service  (IRS),  which  may  also  include
IRS  Backup  Withholding,  and  may  result  in  a  Legal  Research  Fee.  Please  refer  to  a
current fee schedule for the applicable fee amount.
-  Changes  in  Account  Ownership  due  to  Death  or  Divorce  require:  copies  of  the  legal
documents  involved  as  proof  of  the  change,  such  as  an  original  Death  Certificate  or
Divorce  Decree,  proof  of  your  identification,  and  any  Joint  Owner's  identification,  and
the  completion  of  an  updated  Membership/Loan  Application,  which  may  be  used  to
close  the  existing  account(s)  and  open  any  new  account(s).  In  some  instances,
verification of your employment and income may also be required.
Be advised that any changes in account ownership due to death will be governed by the
records on file with the Credit Union prior to your death, unless otherwise ordered by a
Court of Law. Any conflicts or discrepancies in joint ownership, beneficiary designation,
or other associations, must be addressed by your Estate or the outcome as ordered by
a Probate Court.
-  Changes  in  Account  Ownership  due  to  a  General  or  Durable  Power  of  Attorney  that
you have legally executed naming an individual or attorney to act on your behalf must
include:  the  completion  of  the  Credit  Union's  Power  of  Attorney  (POA)  Affidavit,  an
original copy of the Power of Attorney legal documents dated and drawn within the past
two  (2)  years,  and  must  specifically  state  the  rights  to  Individual  Retirement  Accounts
(IRA)  and/or  Safe  Deposit  Boxes  where  applicable.  Failure  to  complete  the  Credit
Union's  Power  of  Attorney  (POA)  Affidavit  may  result  in  the  Credit  Union's  refusal  to
honor  and  accept  your  Power  of  Attorney  documents.  Be  advised  that  all  authority
provided to your Power of Attorney will cease upon your death, and any future actions
must be governed by your Estate.
-  Additional  information  may  be  necessary,  and  further  conditions  may  apply,  in  the
establishment of the following account types: Trust, Estate, Custodial, Conservatorship,
Fiduciary Beneficiary, Guardianship, Power of Attorney, Representative Payee. 
Be  advised:  The  Credit  Union  does  not  accept  Interest  on  Lawyer  Trust  Accounts
(IOLTAs), Irrevocable Trusts, Qualified Income Trusts (QITs) for Medicaid recipients, or
Political Campaign Accounts.
- We will accept these changes with the documents as stated above: in person at any of
our offices or by mail to IBM Southeast EFCU, Attn: Member Service, P. O. Box 5090,
Boca Raton, FL, 33431-0890.
- *You may process changes to your own physical and email addresses and telephone
numbers  by  using  your  Member  Number  and  Personal  Identification  Number  (PIN)  to
access the “More Options - Member Information”  section of Online Banking. Please be
sure to keep your account records and contact information up to date by providing us
with your current residential and mailing address, home and office telephone numbers,
and  email  address.  Inaccurate  mail  and  email  addresses  may  make  your
correspondence  with  the  Credit  Union  undeliverable,  in  which  case  you  would  no
longer  receive  your  account  statements,  notices,  credit  and/or  debit  cards,  etc.  Be
advised,  returned mail and email may result in a Returned Mail/Email Fee. Failure to
provide  us  with  these  changes  may  result  in  a  Dormant  Account  Status,  making  you
liable  for  Dormant  Account  Fees  and  other  account  penalties  that  may  result  in  the
termination  of  your  Membership.  Please  refer  to  a  current  fee  schedule  for  the
applicable fee amounts.
INTERNATIONAL  ACH  TRANSACTIONS  -  Financial  institutions  are  required  by  law  to
scrutinize  or  verify  any  international  ACH  transaction  (IAT)  that  they  receive  against  the
Specially Designated Nationals (SDN) list of the Office of Foreign Assets Control (OFAC).
This action may, from time to time, cause us to temporarily suspend processing of an IAT
and potentially affect the settlement and/or availability of such payments.
OVERDRAFT  PROTECTION - You  may  elect  to  have  Overdraft  Protection  for  your
Checking, Grand Checking or Money Market account to pay ACH, Bill Pay, check, Visa
Check Card and other items that may be returned if there are insufficient funds available
in  your  account.  Your  Membership  includes  an  automatic  system  default  for  the
standard  Overdraft  Protection  service  from  your  Membership  Savings  account.  The
other sources eligible for overdraft are Savings, Line of Credit, Credit Card and Home
Equity Line of Credit. Checking and Money Market accounts are generally prohibited as
overdraft  sources.  Use  of  the  Overdraft  Protection  service  may  result  in  an  Overdraft
Transfer  Fee.  Please  refer  to  a  current  fee  schedule  for  the  applicable  fee  amount.
Additional  fees,  such  as  finance  charges,  may  apply  when  using  your  Line  of  Credit,
Credit  Card  or  Home  Equity  Line  of  Credit  loan  as  your  overdraft  source.  For  details,
please refer to a current loan disclosure. Contact the Credit Union for more information,
and to register for non-standard Overdraft Protection.
OVERDRAFT  PRIVILEGE  -  The  Overdraft  Privilege  (ODP)  program  is  an  additional
service only offered to certain qualified Members. 
Please refer to the separate Discretionary Overdraft Privilege Agreement, for the fees,
terms and conditions that may apply.

8

9

10

11

SAFE DEPOSIT BOX - Certain Credit Union Branch locations have Safe Deposit Boxes
available for rent, which are subject to the terms and conditions under a separate Safe
Deposit Box Rental Agreement. Please refer to a current agreement and fee schedule
for  the  applicable  fees,  terms,  penalties  and  conditions.  Be  advised:  IBM  Southeast
EFCU  Safe  Deposit  Boxes  and  their  contents  are  not  insured  by  NCUA,  or  under  the
Credit Union’s property insurance. You will need to purchase your own insurance policy,
if the contents in your Credit Union Safe Deposit Box are not covered under your own
homeowner’s insurance policy.

—————————————
NOTICE OF NEGATIVE INFORMATION
Federal law requires us to provide the following notice to Members before any "negative
information"  may  be  furnished  to  a  nationwide  consumer  reporting  agency.  "Negative
information"  includes  information  concerning  delinquencies,  overdrafts  or  any  form  of
default. This notice does not mean that we will be reporting such information about you,
only that we may report such information about Members that have not done what they
are required to do under our agreement.
After  providing  this  notice,  additional  negative  information  may  be  submitted  without
providing another notice. 
We  may  provide  negative  information  to  credit  bureaus  or  other  reporting  agencies
about you and any joint signers regarding an insolvency, negative balance, NSF history,
or other defaults or negative activities on your account(s) to be included in your credit
report and financial records, in accordance with Regulation V and the Fair and Accurate
Credit Transactions Act (FACTA).

—————————————
ELECTRONIC FUND TRANSFERS
YOUR RIGHTS AND RESPONSIBILITIES

Indicated below are types of Electronic Fund Transfers we are capable of handling,
some  of  which  may  not  apply  to  your  account.  Please  read  this  disclosure  carefully
because  it  tells  you  your  rights  and  obligations  for  the  transactions  listed.  You  should
keep this notice for future reference.
Electronic Fund Transfers Initiated By Third Parties. You may authorize a third party
to initiate electronic fund transfers between your account and the third party’s account.
These transfers to make or receive payment may be one-time occurrences or may recur
as directed by you. These transfers may use the Automated Clearing House (ACH) or
other  payments  network.  Your  authorization  to  the  third  party  to  make  these  transfers
can occur in a number of ways. For example, your authorization to convert a check or
draft  to  an  electronic  fund  transfer  or  to  electronically  pay  a  returned  check  or  draft
charge  can  occur  when  a  merchant  provides  you  with  notice  and  you  go  forward  with
the transaction (typically, at the point of purchase, a merchant will post a sign and print
the  notice  on  a  receipt).  In  all  cases,  these  third  party  transfers  will  require  you  to
provide  the  third  party  with  your  account  number  and  credit  union  information.  This
information can be found on your check or draft as well as on a deposit or withdrawal
slip. Thus, you should only provide your credit union and account information (whether
over  the  phone,  the  Internet,  or  via  some  other  method)  to  trusted  third  parties  whom
you  have  authorized  to  initiate  these  electronic  fund  transfers.  Examples  of  these
transfers include, but are not limited to:

• Preauthorized credits. You may make arrangements for certain direct deposits

to be accepted into your checking or savings account(s).

• Preauthorized payments. You may make arrangements to pay certain recurring

bills from your checking or savings account(s).

• Electronic  check  or  draft  conversion.  You  may  authorize  a  merchant  or  other
payee  to  make  a  one-time  electronic  payment  from  your  checking  or  share  draft
account using information from your check or draft to pay for purchases or pay bills.
• Electronic returned check or draft charge. You may authorize a merchant or
other payee to initiate an electronic funds transfer to collect a charge in the event
a check or draft is returned for insufficient funds. 

Telephone Banking Transfers - types of transfers - You may access your account by
telephone  24  hours  a  day  at  (561)  266-2100,  (800)  888-3900  or  (770)  429-6520  in
Atlanta,  using  your  personal  identification  number,  a  touch  tone  phone,  and  your
account numbers, to:

transfer funds from checking to savings
transfer funds from savings to checking
transfer funds from savings to savings
transfer funds advances from line of credit or credit card loans to checking
transfer funds advances from line of credit or credit card loans to savings

•
•
•
•
•
• make payments from checking to loan accounts with us
• make payments from savings to loan accounts with us
• get information about:

-
-
-
-
-
-

the account balance of checking accounts
the last ten deposits to checking accounts
the last ten withdrawals from checking accounts
the account balance of savings accounts
the last ten deposits to savings accounts
the last ten withdrawals from savings accounts

ATM  Transfers  -  types  of  transfers  and  dollar  limitations  - You  may  access  your
account(s) by ATM using your Visa Check Card and personal identification number, to:

• make deposits to checking account(s)
• make deposits to savings account(s)
• get cash withdrawals from checking account(s)

-

-

-

-

you may not exceed the amount available in your checking account(s); ATM
transactions are not eligible for overdrafts
you  may  withdraw  no  more  than  the  daily  withdrawal  limit  of  up  to  $500.00
aggregate per business day
you may incur a Non-Credit Union ATM Transaction Fee, if the ATM owner is
not part of our surcharge free network. Refer to a current fee schedule for the
applicable fee amount.
you  may  incur  a  Visa  International  Service  Assessment  (SA)  Fee,  for
withdrawals  made  in  foreign  countries  and  foreign  currencies  that  will  be
posted to your account in U.S. Dollars. Refer to a current fee schedule for the
applicable fee amount.

• get cash withdrawals from savings account(s)

-

-

-

-

you  may  not  exceed  the  amount  available  in  your  savings  account(s);  ATM
transactions are not eligible for overdrafts 
you  may  withdraw  no  more  than  the  daily  withdrawal  limit  of  up  to  $500.00
aggregate per business day
you may incur a Non-Credit Union ATM Transaction Fee, if the ATM owner is
not part of our surcharge free network. Refer to a current fee schedule for the
applicable fee amount.
you  may  incur  a  Visa  International  Service  Assessment  (SA)  Fee,  for
withdrawals  made  in  foreign  countries  and  foreign  currencies  that  will  be
posted to your account in U.S. Dollars. Refer to a current fee schedule for the
applicable fee amount.

• purchase  traveler’s  checks,  gift  checks,  gift  cards,  money  orders,  and  other

negotiable instruments with funds from checking account(s)
-

you may purchase no more than the daily withdrawal limit of up to $1,000.00
aggregate per business day

• purchase  traveler’s  checks,  gift  checks,  gift  cards,  money  orders,  and  other

negotiable instruments with funds from savings account(s)
-

you may purchase no more than the daily withdrawal limit of up to $1,000.00
aggregate per business day

•
•
•

•

transfer funds from savings to checking account(s) 
transfer funds from checking to savings account(s) 
transfer  funds  advances  from  line  of  credit  or  credit  card  loans  to  checking
account(s) 
transfer  funds  advances  from  line  of  credit  or  credit  card  loans  to  savings
account(s) 

• make payments from savings or checking account(s) to a loan account with us
• get information about:

-

the account balance of your checking and savings accounts 

Some of these services may not be available at all terminals.
Types of PIN Based Point of Sale (POS) Visa Check Card Transactions - You may
enter  your  Personal  Identification  Number  (PIN)  to  access  your  savings  or  checking
account(s)  to  purchase  goods  (in  person,  online,  or  by  phone),  pay  for  services  (in
person, online, or by phone), get cash back from a merchant, if the merchant permits,
or  from  a  participating  financial  institution,  and  do  anything  that  a  participating
merchant will accept. We encourage you to make careful records of your Visa Check
Card  PIN  Based  Point  of  Sale  (POS)  transactions  and  practice  good  account
management.  This  will  help  you  to  avoid  returned  checks  or  drafts  due  to  insufficient
funds  (NSF)  and  incurring  the  resulting  fees.  Abuse  of  these  privileges  may  result  in
the closure or restriction of your Visa Check Card without notice, and the assessment
of any and all penalties and/or fees. Refer to a current fee schedule for the applicable
fee amounts.
PIN Based Point of Sale (POS) Visa Check Card Transactions - dollar limitations -
Using your Visa Check Card: 

• you  may  not  exceed  the  aggregate  daily  limit  of  up  to  $5,000.00  in  PIN  Based

•

Point of Sale (POS) transactions per business day
if  the  authorization  for  your  transaction  exceeds  the  amount  available  in  your
savings  or  checking  account(s),  an  overdraft  transfer  may  occur  if  funds  are
available  from  your  overdraft  source.  Refer  to  a  current  fee  schedule  for  the
applicable fee amounts.

Types  of  Signature  Based  Visa  Check  Card  Transactions  -  You  may  sign  and
access  your  savings  or  checking  account(s)  to  purchase  goods,  pay  for  services,  get
cash  from  a  merchant,  if  the  merchant  permits,  or  from  a  participating  financial
institution  as  a  Visa  Cash  Advance  (fees  may  apply),  and  do  anything  in  person  with
your  signature  that  a  participating  merchant  will  accept.  We  encourage  you  to  make
careful  records  of  your  Visa  Check  Card  transactions  and  practice  good  account
management. 
This will help you to avoid returned checks or drafts due to insufficient funds (NSF) and
incurring  the  resulting  fees.  Abuse  of  these  privileges  may  result  in  the  closure  or
restriction  of  your  Visa  Check  Card  without  notice,  and  the  assessment  of  any  and  all
penalties and/or fees. Refer to a current fee schedule for the applicable fee amounts.
Signature  Based  Visa  Check  Card  Transactions  -  dollar  limitations  -  Using  your
Visa Check Card: 

• you  may  not  exceed  the  aggregate  daily  limit  of  up  to  $5,000.00  in  Signature

•

•

Based transactions per business day
if  the  authorization  for  your  transaction  exceeds  the  amount  available  in  your
savings  or  checking  account(s),  an  overdraft  transfer  may  occur  if  funds  are
available  from  your  overdraft  source.  Refer  to  a  current  fee  schedule  for  the
applicable fee amounts.
if you make a Signature Based transaction, we may withhold the availability of
a  corresponding  amount  of  funds  that  are  already  in  your  account  for  a
maximum  of  three  (3)  business  days  from  the  time  of  the  authorization
approval, or until the subsequent transaction posts to your account, whichever
comes first.

Currency  Conversion  and  International  Transactions. Purchases  and  withdrawals
made  with  your  Visa  Check  Card  in  foreign  countries  and  foreign  currencies  will  be
posted  to  your  account  in  U.S.  Dollars.  The  conversion  exchange  rate  between  the
transaction  currency  and  the  billing  currency  used  for  processing  international
transactions  to  U.S.  Dollars  will  be  from  a  range  of  rates  which  may  vary  selected  by
VISA USA from the wholesale currency market rate or the government-mandated rate in
effect for the applicable Central Processing Date (CPD), in each instance, plus or minus
any adjustment determined by the Credit Union as a VISA Issuer. A VISA International
Service Assessment (ISA) Fee will be billed to you separately as the Foreign Currency
Conversion  Fee  on  all  cross-border  transactions.  This  supports  the  implementation  of
the  International  Service  Assessment  (ISA)  Fee  for  international  transactions.  Please
refer to a current fee schedule for the applicable fee amount.
Advisory Against Illegal Use. You agree not to use your card(s) for illegal gambling or
other  illegal  purpose.  Display  of  a  payment  card  logo  by,  for  example,  an  online
merchant  does  not  necessarily  mean  that  transactions  are  lawful  in  all  jurisdictions  in
which the cardholder may be located.
Online  Banking  &  Bill  Pay  www.ibmsecu.org and  Mobile  Banking
(https://mobile.ibmsecu.org) Transfers - types of transfers -  You  may  access  your
account(s)  by  computer  using  your  account  numbers,  your  personal  identification
number (PIN), or password, and internet access, to:

transfer funds from checking to checking
transfer funds from checking to savings
transfer funds from savings to checking
transfer funds from savings to savings
transfer funds advances from line of credit or credit card loans to checking
transfer funds advances from line of credit or credit card loans to savings

•
•
•
•
•
•
• make payments from checking to loan accounts with us
• make payments from checking to third parties
• make payments from savings to loan accounts with us
• make payments from savings to third parties
• get information about:

-
-
-
-
-
-

the account balance of checking accounts
the last 60 days deposits to checking accounts
the last 60 days withdrawals from checking accounts
the account balance of savings accounts
the last 60 days deposits to savings accounts
the last 60 days withdrawals from savings accounts

For more information, please refer to the separate agreements for the Online Banking,
Bill Pay and Mobile Banking systems. You must have a Credit Union Checking account
to participate in the Online Banking Bill Pay service.

FEES

• We do not charge for direct deposits to any type of account.
• We do not charge for preauthorized payments from any type of account.
• Please refer to our separate fee schedule for additional information about fees.
Except as indicated elsewhere, we do not charge for these electronic fund transfers.
You must be 18 years of age or older to apply for the Visa Check Card service.
ATM  Operator/Network  Fees.  When  you  use  an  ATM  not  owned  by  us,  you  may  be
charged a fee by the ATM operator or any network used (and you may be charged a fee
for a balance inquiry even if you do not complete a fund transfer).
ATM  Surcharge/Convenience  Fees.  When  you  use  a  Card  not  issued  by  us  at  an
ATM  owned  and  operated  by  IBM  Southeast  EFCU  you  may  be  subject  to  a  network
usage fee.

DOCUMENTATION 

• Terminal transfers. You can get a receipt at the time you make a transfer to or
from your account using an automated teller machine. However, you may not get
a receipt if the amount of the transfer is $15 or less.

• Preauthorized credits. If you have arranged to have direct deposits made to
your account at least once every 60 days from the same person or company,
the person or company making the deposit will tell you every time they send us
the  money,  or  you  can  contact  us  via  Telephone  Banking  at  (561)  266-2100,
(800)  888-3900,  or  (770)  429-6520  in  Atlanta,  via  Online  Banking  at
www.ibmsecu.org,  Mobile  Banking  at  https://mobile.ibmsecu.org,  via  e-mail  to
serviceplus@ibmsecu.org,  or  by  contacting  the  credit  union  directly  at  (561)
982-4700  or  (800)  873-5100  to  find  out  whether  or  not  the  deposit  has  been
made.

• Periodic statements.

You will get a monthly account statement from us for all of your accounts by
USPS mail, unless you have requested your statements electronically via Online
Banking and/or eMessenger.

PREAUTHORIZED PAYMENTS

• Right  to  Stop  Payment  and  procedure  for  doing  so. If  you  have  told  us  in
advance  to  make  regular  payments  out  of  your  account,  you  can  stop  any  of
these payments. Here is how:

Call or write us at the telephone number or address listed in this brochure in
time for us to receive your request 3 business days or more before the payment
is scheduled to be made. If you call, we may also require you to put your request
in writing and get it to us within 14 days after your call.

Please refer to our separate fee schedule for the amount we will charge you

for each Stop Payment Order you give.

• Notice of varying amounts. If these regular payments may vary in amount, the
person you are going to pay will tell you, 10 days before each payment, when it
will  be  made  and  how  much  it  will  be.  (You  may  choose  instead  to  get  this
notice only when the payment would differ by more than a certain amount from

the previous payment, or when the amount would fall outside certain limits that
you set.)

• Liability for failure to stop payment of preauthorized transfer. If you order us
to  stop  one  of  these  payments  3  business  days  or  more  before  the  transfer  is
scheduled, and we do not do so, we will be liable for your losses or damages.

FINANCIAL INSTITUTION'S LIABILITY

Liability for failure to make transfers. If we do not complete a transfer to or from
your account on time or in the correct amount according to our agreement with you, we
will be liable for your losses or damages. However, there are some exceptions. We will
not be liable, for instance:

(1)

(2)
(3)

(4)

(5)

If, through no fault of ours, you do not have enough money in your account to
make the transfer.
If you have an overdraft line and the transfer would go over the credit limit.
If  the  automated  teller  machine  where  you  are  making  the  transfer  does  not
have enough cash.
If  the  terminal  or  system  was  not  working  properly  and  you  knew  about  the
breakdown when you started the transfer.
If circumstances beyond our control (such as fire or flood) prevent the transfer,
despite reasonable precautions that we have taken.

(6) There may be other exceptions stated in our agreement with you.

We will disclose information to third parties about your account or the transfers you
make,  which  may  include  your  name,  address,  email  address,  and  other  public  and
Nonpublic Personal Information (NPI): 

CONFIDENTIALITY

(1) where it is necessary for completing transfers; or
(2)

in order to verify the existence and condition of your account for a third party,
such as a credit bureau or merchant; or
in order to comply with government agency or court orders; or
for  our  marketing  purposes,  and  for  joint  marketing  purposes  with  other
affiliated and nonaffiliated companies, to offer you products and services; or

(3)
(4)

(5) as explained in the separate Privacy Disclosure.

UNAUTHORIZED TRANSFERS

(a) Consumer liability. 
• Generally. Tell us AT ONCE if you believe your card and/or code has been lost or
stolen,  or  if  you  believe  that  an  electronic  fund  transfer  has  been  made  without  your
permission  using  information  from  your  check  or  draft.  Telephoning  is  the  best  way  of
keeping your possible losses down. You could lose all the money in your account (plus
your  maximum  overdraft  line  of  credit).  If  you  tell  us  within  2  business  days  after  you
learn  of  the  loss  or  theft  of  your  card  and/or  code,  you  can  lose  no  more  than  $50  if
someone used your card and/or code without your permission.

If you do NOT tell us within 2 business days after you learn of the loss or theft of
your card and/or code, and we can prove we could have stopped someone from using
your  card  and/or  code  without  your  permission  if  you  had  told  us,  you  could  lose  as
much as $500.

Also,  if  your  statement  shows  transfers  that  you  did  not  make,  including  those
made by card, code or other means, tell us at once. If you do not tell us within 60 days
after the statement was mailed to you, you may not get back any money you lost after
the  60  days  if  we  can  prove  that  we  could  have  stopped  someone  from  taking  the
money if you had told us in time.

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we

will extend the time periods.

• Additional Limit on Liability for Visa Check Card. Unless  you  have  been  grossly
negligent  or  have  engaged  in  fraud,  you  will  not  be  liable  for  any  unauthorized
transactions using your lost or stolen Visa Check Card. This additional limit on liability
does not apply to Automated Teller Machine (ATM) transactions outside of the U.S., to
ATM  transactions  not  sent  over  Visa  or  Plus  networks,  or  to  Point-of-Sale  (POS)
transactions  using  your  Personal  Identification  Number  (PIN)  which  are  not  processed
by  VISA® that  will  not  be  covered  under  the  Visa® Zero Liability Policy.  In  such
instances, you may be liable for the unauthorized transactions up to the entire amount
of your claim, based upon the outcome of our investigation.

(b)  Contact  in  event  of  unauthorized  transfer.  If  you  believe  your  card  and/or
code has been lost or stolen, call or write us at the telephone number or address listed
in  this  brochure.  You  should  also  call  the  number  or  write  to  the  address  listed  in  this
brochure if you believe a transfer has been made using the information from your check
or draft without your permission.

ERROR RESOLUTION NOTICE

In Case of Errors or Questions About Your Electronic Transfers, Call or write us at
the telephone number or address listed in this brochure, as soon as you can, if you think
your  statement  or  receipt  is  wrong  or  if  you  need  more  information  about  a  transfer
listed on the statement or receipt. We must hear from you no later than 60 days after we
sent the FIRST statement on which the problem or error appeared.

(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and explain as clearly
as you can why you believe it is an error or why you need more information.

(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in
writing within 10 business days. Depending on the circumstances of your case, we may
also require a copy of a police report and a signed and notarized affidavit.

We will determine whether an error occurred within 10 business days (20 business
days if the transfer involved a new account) after we hear from you and will correct any
error promptly. If we need more time, however, we may take up to 45 days (90 days if
the  transfer  involved  a  new  account,  a  point-of-sale  transaction,  or  a  foreign-initiated
transfer) to investigate your complaint or question. If we decide to do this, we will credit
your account within 10 business days (20 business days if the transfer involved a new
account) for the amount you think is in error, so that you will have the use of the money

12

13

14

15

during  the  time  it  takes  us  to  complete  our  investigation.  If  we  ask  you  to  put  your
complaint  or  question  in  writing  and  we  do  not  receive  it  within  10  business  days,  we
may not credit your account. Your account is considered a new account for the first 30
days  after  the  first  deposit  is  made,  unless  each  of  you  already  has  an  established
account with us before this account is opened.

We  will  tell  you  the  results  within  three  business  days  after  completing  our
investigation. If we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.

IBM SOUTHEAST EMPLOYEES’ FEDERAL CREDIT UNION
P.O. BOX 5090
BOCA RATON, FLORIDA 33431-0890
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (561) 982-4700 or (800) 873-5100

www.ibmsecu.org

MORE DETAILED INFORMATION IS AVAILABLE
ON REQUEST

—————————————
YOUR ABILITY TO WITHDRAW FUNDS

This policy statement applies to all accounts.
Our policy is to make funds from your cash and check deposits available to you on
the  first  business  day  after  the  day  we  receive  your  deposit.  Electronic  direct  deposits
will be available on the day we receive the deposit. Once the funds are available, you
can withdraw them in cash and we will use the funds to pay checks or drafts that you
have  written,  and/or  ACH,  Bill  Pay  and  signature  and/or  PIN  based  debit  card
transactions.

Please  remember  that  even  after  we  have  made  funds  available  to  you,  and  you
have  withdrawn  the  funds,  you  are  still  responsible  for  checks  you  deposit  that  are
returned to us unpaid and for any other problems involving your deposit. 

For determining the availability of your teller and automated teller machines (ATM)
deposits,  every  day  is  a  business  day,  except  Saturdays,  Sundays,  and  federal
holidays. If you make a deposit before closing on a business day that we are open, we
will consider that day to be the day of your deposit. However, if you make a deposit after
closing or on a day we are not open, we will consider that the deposit was made on the
next business day we are open.

If  we  cash  a  check  for  you  that  is  drawn  on  another  bank,  we  may  withhold  the
availability of a corresponding amount of funds that are already in your account. Those
funds  will  be  available  at  the  time  funds  from  the  check  we  cashed  would  have  been
available if you had deposited it. 

If we accept for deposit a check that is drawn on another bank, we may make funds
from  the  deposit  available  for  withdrawal  immediately  but  delay  your  availability  to
withdraw a corresponding amount of funds that you have on deposit in another account
with us. The funds in the other account would then not be available for withdrawal until
the  time  periods  that  are  described  elsewhere  in  this  disclosure  for  the  type  of  check
that you deposited.

If  we  process  an  Automated  Clearing  House  (ACH)  transaction,  or  a  Signature
Based  and/or  a  Personal  Identification  Number  (PIN)  Based  Point  of  Sale  (POS)  Visa
Check  Card  transaction  for  you,  we  may  withhold  the  availability  of  a  corresponding
amount of funds that are already in your account for a maximum of three (3) business
days  from  the  time  of  the  authorization  approval,  or  until  the  subsequent  ACH  or
Signature Based and/or a PIN Based Point of Sale (POS) Visa Check Card transaction
posts to your account, whichever comes first.

LONGER DELAYS MAY APPLY

Case-by-case  delays. In  some  cases,  we  will  not  make  all  of  the  funds  that  you
deposit by check available to you on the first business day after the day of your deposit.
Depending on the type of check that you deposit, funds may not be available until the
second  business  day  after  the  day  of  your  deposit.  The  first  $200  of  your  deposits,
however, will be available on the first business day.

If we are not going to make all of the funds from your deposit available on the first
business day, we will notify you at the time you make your deposit. We will also tell you
when  the  funds  will  be  available.  If  your  deposit  is  not  made  directly  to  one  of  our
employees, or if we decide to take this action after you have left the premises, we will
mail you the notice by the day after we receive your deposit.

If  you  will  need  the  funds  from  a  deposit  right  away,  you  should  ask  us  when  the

funds will be available.

Safeguard exceptions. In addition, funds you deposit by check may be delayed for

a longer period under the following circumstances:

We believe a check you deposit will not be paid. 
You deposit checks totaling more than $5,000 on any one day.
You redeposit a check that has been returned unpaid.
You have overdrawn your account repeatedly in the last six months.
There is an emergency, such as failure of computer or communications equipment.
We  will  notify  you  if  we  delay  your  ability  to  withdraw  funds  for  any  of  these
reasons,  and  we  will  tell  you  when  the  funds  will  be  available.  They  will  generally  be
available no later than the seventh business day after the day of your deposit.

If  you  are  a  new  Member,  the  following  special  rules  will  apply  during  the  first  30

SPECIAL RULES FOR NEW ACCOUNTS

days your account is open.

Funds  from  electronic  direct  deposits  to  your  account  will  be  available  on  the  day
we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000
of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and
local government checks will be available on the first business day after the day of your
deposit  if  the  deposit  meets  certain  conditions.  For  example,  the  checks  must  be

payable  to  you  (and  you  may  have  to  use  a  special  deposit  slip).  The  excess  over
$5,000 will be available on the ninth business day after the day of your deposit. If your
deposit of these checks (other than a U.S. Treasury check) is not made in person to one
of  our  employees,  the  first  $5,000  will  not  be  available  until  the  second  business  day
after the day of your deposit.

Funds from all other check deposits will be available on the seventh business day

after the day of your deposit.

—————————————
SUBSTITUTE CHECKS AND YOUR RIGHTS
As our Member we think it’s important for you to know about substitute checks. As
a result, we want to advise you that you may begin to see differences when you view
your  account  information  online  or  request  a  copy  of  your  original  check  for  proof  of
payment.  The  following  Substitute  Check  Disclosure  provides  information  about
substitute checks and your rights. So you will recognize a substitute check should you
ever receive one, we have included a copy of the front side of a substitute check along
with an explanation of the substitute check’s components.
What is a substitute check?

To  make  check  processing  faster,  federal  law  permits  banks  to  replace  original
checks with “substitute checks.” These checks are similar in size to original checks with
a  slightly  reduced  image  of  the  front  and  back  of  the  original  check.  The  front  of  a
substitute  check  states:  “This  is  a  legal  copy  of  your  check.  You  can  use  it  the  same
way  you  would  use  the  original  check.”  You  may  use  a  substitute  check  as  proof  of
payment just like the original check.

Some  or  all  of  the  checks  that  you  receive  back  from  us  may  be  substitute
checks.  This  notice  describes  rights  you  have  when  you  receive  substitute  checks
from us. The rights in this notice do not apply to original checks or to electronic debits
to  your  account.  However,  you  have  rights  under  other  law  with  respect  to  those
transactions.
What are my rights regarding substitute checks?

In  certain  cases,  federal  law  provides  a  special  procedure  that  allows  you  to
request a refund for losses you suffer if a substitute check is posted to your account (for
example, if you think that we withdrew the wrong amount from your account or that we
withdrew  money  from  your  account  more  than  once  for  the  same  check).  The  losses
you  may  attempt  to  recover  under  this  procedure  may  include  the  amount  that  was
withdrawn from your account and fees that were charged as a result of the withdrawal
(for example, bounced check fees).

The  amount  of  your  refund  under  this  procedure  is  limited  to  the  amount  of  your
loss  or  the  amount  of  the  substitute  check,  whichever  is  less.  You  also  are  entitled  to
interest on the amount of your refund if your account is an interest-bearing account. If
your  loss  exceeds  the  amount  of  the  substitute  check,  you  may  be  able  to  recover
additional amounts under other law.

If  you  use  this  procedure,  you  may  receive  up  to  $2,500  of  your  refund  (plus
interest  if  your  account  earns  interest)  within  10  business  days  after  we  received  your
claim and the remainder of your refund (plus interest if your account earns interest) not
later than 45 calendar days after we received your claim.

We  may  reverse  the  refund  (including  any  interest  on  the  refund)  if  we  later  are

able to demonstrate that the substitute check was correctly posted to your account.
How do I make a claim for a refund?

If you believe that you have suffered a loss relating to a substitute check that you

received and that was posted to your account, please contact us at:

IBM Southeast Employees’ Federal Credit Union
Attn: Electronic Processing
PO Box 5090
Boca Raton, FL  33431-0890
(800) 873-5100 or (561) 982-4700
serviceplus@ibmsecu.org

You must contact us within 40 calendar days of the date that we mailed (or otherwise
delivered  by  a  means  to  which  you  agreed)  the  substitute  check  in  question  or  the
account  statement  showing  that  the  substitute  check  was  posted  to  your  account,
whichever is later. We will extend this time period if you were not able to make a timely
claim because of extraordinary circumstances.

Your claim must include —
•

•
•

•

A  description  of  why  you  have  suffered  a  loss  (for  example,  you  think  the
amount withdrawn was incorrect);
An estimate of the amount of your loss;
An  explanation  of  why  the  substitute  check  you  received  is  insufficient  to
confirm that you suffered a loss; and
A  copy  of  the  substitute  check  or  the  following  information  to  help  us  identify
the substitute check: the check number, the amount of the check, the date of
the  check,  the  name  of  the  person  to  whom  you  wrote  the  check,  and  the
checking account number.

SUBSTITUTE CHECK IMAGE
Below is an image of a sample substitute check. The numbers 
listed below the image correspond with the numbers on or near 
the substitute check image and the corresponding text explains 
the various components of a substitute check.

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These numbers correspond with the numbers on the Substitute Check Image:
1

An  image  of  the  original  check  appears  in  the  upper  right-hand  corner  of  the
substitute check.
A substitute check is the same size as a standard business check.
The  information  in  asterisks  relates  to  the  “reconverting  bank”—the  financial
institution that created the substitute check.
The  information  in  brackets  (appears  sideways  facing  check  image)  relates  to  the
“truncating  bank”—the  financial  institution  that  took  the  original  check  out  of  the
check processing system.
The Legal Legend states: This is a LEGAL COPYof your check. You can use it the
same way you would use the original check.
The  MICR  lines  at  the  bottom  of  the  image  of  the  original  and  at  the  bottom  of  the
substitute check are the same except for the “4” at the beginning of the MICR line on
the substitute check, which indicates that it is a substitute check being moved forward
for collection purposes. It is also possible for the MICR line on the substitute check to
begin with a “5” if the item is being returned. The rest of the MICR line is the same as
the original check to ensure that it is processed as though it were the original.

—————————————
TRUTH-IN-SAVINGS DISCLOSURE
MEMBERSHIP ACCOUNT

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
The  minimum  required  to  open  this  account  is  the  purchase  of  a  share  in  the  credit
union.  Please  see  the  bylaw  requirements  in  the  Common  Features  section  for
additional information.
You  must  maintain  a  total  minimum  average  monthly  balance  of  $300.00  in  your
Membership and other Share accounts to avoid a Share Account Monthly Service Fee,
please  refer  to  a  current  fee  schedule  for  the  applicable  fee  amount.  If,  during  any
month,  you  do  not  meet  the  minimum  balance  requirement,  your  account  may  be
subject to a Share Account Monthly Service Fee for that month.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
No transaction limitations apply to this account unless otherwise stated in the Common
Features section.
Par value of a share:
The par value of a share in this account is $5.00.

SAVINGS ACCOUNT
(Share Account) 

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
No minimum balance requirements apply to this account.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
No transaction limitations apply to this account unless otherwise stated in the Common
Features section.

SAVINGS PLUS ACCOUNT
(Share Account) 

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
No  minimum  balance  is  required  to  open  this  account.  However,  you  must  maintain  a
minimum  daily  deposit  balance  from  $0.01  to  $500.00  in  this  account  in  order  to  earn

16

17

18

19

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
the higher dividend rate and annual percentage yield. Additionally, any balance over the
initial  $500.00  will  earn  the  standard  savings  account  dividend  rate  and  annual
percentage  yield.  Please  refer  to  a  share  account  rate  sheet  for  the  current  dividend
rate and annual percentage yield.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
No transaction limitations apply to this account unless otherwise stated in the Common
Features section.
Account  limitations: Limit  one  (1)  account  per  Member.  By  acceptance  of  this
account,  you  agree  to  receive  electronic  rather  than  paper  statements,  and  agree  to
provide  a  valid  e-mail  address  for  eStatement  delivery  through  the  Online  Banking
system.  Failure  to  abide  by  this  account  limitation  may  result  in  a  reduction  of  the
dividend rate and annual percentage yield, and other actions as deemed necessary by
the credit union, including but not limited to the closure of this account.

INDIVIDUAL RETIREMENT ACCOUNT (IRA) SHARE ACCOUNT

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
The minimum balance required to open this account is $100.00.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
You may not make any withdrawals or transfers to another credit union account of yours
or to a third party by means of a preauthorized or automatic transfer, telephonic order or
instruction, or similar order to a third party.

MORTGAGE CLEARING ACCOUNT

Rate Information: Dividends are not paid on this account.
Minimum balance requirements:
No minimum balance required.
Transaction limitations:
This  account  acts  strictly  as  a  processing  link  between  the  Credit  Union  and  its  First
Mortgage  system.  Payments  made  to  the  Mortgage  Clearing  Account  will  transfer
overnight and will have a zero balance the day after making a payment, which means
that the payment has been applied to your First Mortgage loan.
MYDEFENSE CHECKING ACCOUNT
(Share Draft)

Rate Information: Dividends are not paid on this account.
Minimum balance requirements:
The minimum balance to open this account is $25.00.
Transaction limitations:
You  may  be  subject  to  a  Checking  Monthly  Service  Fee,  for  each  month  that  you
maintain  an  open  Checking  account.  Please  refer  to  a  current  fee  schedule  for  the
applicable  fee  amount.  You  further  agree  to  receive  a  debit  card  and  Personal
Identification  Number  (PIN), 
transaction  processing.  Additional
for  noncheck 
transactions may be made through the Automated Clearing House (ACH) network.
Additional  transaction  limitations  may  apply  to  this  account  as  stated  in  the  Common
Features section. 
The  myDefense  Checking  account  includes  Identity  Theft  Protection  and  Credit
Monitoring services administered by a non-affiliated third-party provider.

MYWALLET CHECKING ACCOUNT
(Share Draft)

Rate Information: Dividends are not paid on this account.
Minimum  balance  requirements:  No  minimum  balance  is  required  to  open  this
account.
Minimum age requirements: You must be at least eighteen (18) years old, or at least
sixteen (16) years old with a qualified adult joint owner of at least eighteen (18) years of
age or older, to be eligible for a myWallet Checking account.
Transaction  limitations: No  transaction  limitations  apply  to  this  account  unless
otherwise stated in the Common Features section, and the Account Limitations section
below.
Account limitations: Limit one (1) myWallet Checking account per Member. 

CHECKING PLUS ACCOUNT
(Share Draft) 

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.

Minimum balance requirements:
No  minimum  balance  is  required  to  open  this  account.  However,  you  must  maintain  a
minimum  daily  deposit  balance  from  $0.01  to  $500.00  in  this  account  in  order  to  earn
the higher dividend rate and annual percentage yield. Additionally, any balance over the
initial $500.00 will earn a lower dividend rate and annual percentage yield. Please refer
to a share account rate sheet for the current dividend rate and annual percentage yield.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
During  any  month,  you  may  not  make  more  than  three  (3)  check  withdrawals.  If  you
exceed  the  transaction  limitation  in  any  month,  your  account  may  be  subject  to  a  Per
Check Fee. You may also be subject to a Monthly Service Fee, for each month that you
maintain an open Checking Plus account. Please refer to a current fee schedule for the
applicable fee amounts. Additional limitations may also apply to this account, as stated
in the Common Features section.
Account  limitations: Limit  one  (1)  account  per  Member.  By  acceptance  of  this
account,  you  agree  to  receive  electronic  rather  than  paper  statements,  and  agree  to
provide  a  valid  e-mail  address  for  eStatement  delivery  through  the  Online  Banking
system.  You  further  agree  to  receive  a  debit  card  and  Personal  Identification  Number
(PIN),  for  noncheck  transaction  processing.  Additional  transactions  may  be  made
through  the  Automated  Clearing  House  (ACH)  network.  Failure  to  abide  by  these
account limitations, may result in a reduction of the dividend rate and annual percentage
yield,  and  other  actions  as  deemed  necessary  by  the  credit  union,  including  but  not
limited to the closure of this account.

GRAND CHECKING ACCOUNT
(Grand Share Draft)

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
The minimum balance required to open this account is $1,000.00. You must maintain a
minimum  daily  balance  of  $1,000.00  in  your  account  to  avoid  a  Monthly  Minimum
Balance  Violation  Fee.  If,  during  any  month,  your  account  balance  falls  below  the
required  minimum  daily  balance,  your  account  may  be  subject  to  a  Monthly  Minimum
Balance  Violation  Fee  for  that  month.  Please  refer  to  a  current  fee  schedule  for  the
applicable  fee  amount.  Your  repeated  failure  to  maintain  the  required  minimum  daily
balance  in  your  account  may  result  in  the  closure  of  your  Grand  Checking  account,
which would then be replaced with a standard checking account.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
You  may  be  subject  to  a  Monthly  Service  Fee,  for  each  month  that  you  maintain  an
open Grand Checking account. Please refer to a current fee schedule for the applicable
fee amount.
Additional  transaction  limitations  may  apply  to  this  account  as  stated  in  the  Common
Features section.

MONEY MARKET ACCOUNT

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every month. Dividends
will be credited to your account every month.
Dividend  period  - For  this  account  type,  the  dividend  period  is  monthly,  for  example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is January 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is January 31.
Minimum balance requirements:
The  minimum  balance  required  to  open  this  account  is  $500.00.  You  must  maintain  a
minimum daily balance of $500.00 in your account to avoid a Monthly Minimum Balance
Violation  Fee.  If,  during  any  month,  your  account  balance  falls  below  the  required
minimum  daily  balance,  your  account  may  be  subject  to  a  Monthly  Minimum  Balance
Violation  Fee  for  that  month.  Please  refer  to  a  current  fee  schedule  for  the  applicable
fee  amount.  Your  repeated  failure  to  maintain  the  required  minimum  daily  balance  in
your account may result in the closure of your Money Market account, which would then
be replaced with a standard checking account.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
During any statement cycle, you may not make more than six withdrawals or transfers
to another credit union account of yours or to a third party by means of a preauthorized,
automatic, or computer transfer, telephonic order or instruction, or by check, draft, debit
card (if applicable), or similar order to a third party. If you exceed the transfer limitations
set forth above, you may be subject to an Excess Transaction Fee per each violation,

and  your  account  may  be  subject  to  closure  by  the  credit  union.  Please  refer  to  a
current  fee  schedule  for  the  applicable  fee  amount.  Additional  transaction  limitations
may apply to this account, as stated in the Common Features section.
MONEY MARKET MAXIMUM (MAX) ACCOUNT

Rate Information:
The dividend rate and annual percentage yield may change at any time, as determined
by the credit union board of directors.
Compounding and crediting - Dividends will be compounded every month. Dividends
will be credited to your account every month.
Dividend  period  - For  this  account  type,  the  dividend  period  is  monthly,  for  example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is January 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is January 31.
Minimum balance requirements:
The minimum balance required to open this account is $10,000.00. You must maintain a
minimum daily balance of $500.00 in your account to avoid a Monthly Minimum Balance
Violation  Fee.  If,  during  any  month,  your  account  balance  falls  below  the  required
minimum  daily  balance,  your  account  may  be  subject  to  a  Monthly  Minimum  Balance
Violation  Fee  for  that  month.  Please  refer  to  a  current  fee  schedule  for  the  applicable
fee  amount.  Your  repeated  failure  to  maintain  the  required  minimum  daily  balance  in
your account may result in the closure of your Money Market Max account, which would
then be replaced with a standard checking account.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
business day you place noncash items (for example, checks) to your account.
Transaction limitations:
During any statement cycle, you may not make more than six withdrawals or transfers
to another credit union account of yours or to a third party by means of a preauthorized,
automatic, or computer transfer, telephonic order or instruction, or by check, draft, debit
card (if applicable), or similar order to a third party. If you exceed the transfer limitations
set forth above, you may be subject to an Excess Transaction Fee per each violation,
and  your  account  may  be  subject  to  closure  by  the  credit  union.  Please  refer  to  a
current  fee  schedule  for  the  applicable  fee  amounts.  Additional  transaction  limitations
may also apply to this account, as stated in the Common Features section.

HEALTH SAVINGS ACCOUNT (HSA) MONEY MARKET
Please  refer  to  the  separate  Health  Savings  Account  (HSA)  Brochure,  Disclosure  and
Debit  Card  Application,  or  contact  a  Member  Service  Advisor,  for  the  fees,  terms,
penalties and conditions that may apply to HSA Money Market accounts.

CERTAIN SAVER ACCOUNT 

Rate Information:
The dividend rate and annual percentage yield may change every dividend period. We
may change the dividend rate for your account as determined by the credit union board
of directors.
Compounding and crediting - Dividends will be compounded every quarter. Dividends
will be credited to your account every quarter.
Dividend period - For this account type, the dividend period is quarterly, for example,
the beginning date of the first dividend period of the calendar year is January 1, and the
ending date of such dividend period is March 31. All other dividend periods follow this
same  pattern  of  dates.  The  dividend  declaration  date  is  the  last  day  of  the  dividend
period, and for the example above is March 31.
Minimum balance requirements:
The minimum balance required to open this account is $200.00.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
Withdrawal transactions are limited to the transfer of funds to initiate a share certificate,
transfer to a Money Market, or to a Money Market Max account within the credit union
or to close the account. A Certain Saver Withdrawal or Transfer Fee will be charged for
all  other  withdrawals  or  transfers.  Please  refer  to  a  current  fee  schedule  for  the
applicable fee amount. Additional transaction limitations may also apply to this account,
as stated in the Common Features section.

SHARE CERTIFICATE
Rate  Information  - See  accompanying  rate  disclosure.  You  will  be  paid  this  rate  until
first maturity.
Compounding  frequency  - Unless  otherwise  paid,  dividends  will  be  compounded
every day.
Crediting frequency - You may choose to have dividends credited monthly, quarterly,
semi-annually, annually or at maturity. Alternatively, you may choose to have dividends
paid  to  you  or  to  another  account  monthly,  quarterly,  semiannually,  or  annually  rather
than  credited  to  this  account.  If  your  certificate  term  is  more  than  one  (1)  year  until
maturity, your dividends must be paid at least annually.
Dividend  period  - For  this  account,  the  dividend  period  varies.  Your  dividend  period
may be monthly, quarterly, semiannually, or annually.
Minimum balance requirements:
The  minimum  balance  required  to  open  this  account  is  $1,000.00.  You  must  maintain
the  minimum  balance  in  this  account  daily  to  earn  the  disclosed  Annual  Percentage
Yield (APY).
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
After  the  account  is  opened,  you  may  not  make  additions  into  the  account  until  the
maturity date stated on the account.
Partial  withdrawals  of  principal,  $500.00  or  more,  plus  any  accrued  dividends  on  the
amount withdrawn, will be allowed from share certificates. A penalty may be imposed on

the amount of the withdrawal. See penalty disclosure for specific penalty details based
on terms. The withdrawal amount cannot take the certificate below the minimum amount
required to establish the certificate at opening or renewal.
You can only withdraw dividends before maturity if you make arrangements with us for
periodic payments of dividends in lieu of crediting.
You  may  be  subject  to  an  annual  Certificate  Account  Administration  Fee,  to  assist  in
offsetting the costs the Credit Union incurs in maintaining your account. You may also
be  subject  to  a  Dormant  Account  Fee  if  no  Member-initiated  monetary  transactions
have  occurred  within  the  past  twelve  (12)  months  (one  (1)  year),  and  an  Abandoned
Account  Fee  if  no  Member-initiated  monetary  transactions  have  occurred  within  the
past  sixty  (60)  months  (five  (5)  years).  Dividends  and  fees  do  not  count  towards  the
monetary transactions required to keep an account active; qualifying transactions must
be  initiated  by  the  Member.  Please  refer  to  a  current  fee  schedule  for  the  applicable
fee amounts.
Time requirements - The maturity date on your account will depend on the term of the
account. See the accompanying rate disclosure for time requirements.
Early  withdrawal  penalties (a  substantial  penalty  may  be  imposed  for  withdrawals
before maturity) - 
All  requests  for  early  and  partial  withdrawals  must  be  in  writing.  Penalties  on  early  or
partial withdrawals are calculated as a forfeiture of all or part of the dividends that have
been, or would have been, earned on a certificate, and apply whether or not a dividend
has  been  earned.  If  the  certificate  has  not  yet  earned  sufficient  dividends,  or  if  the
dividends have already been paid, the penalty may be deducted from the principal.

•

•

•

If  your  account  has  an  original  maturity  of  twelve  (12)  months  or  less  from  the
date of purchase or renewal:

The  penalty  on  all  early  and  partial  withdrawals  is  equal  to  ninety  (90)  days’
dividends, whether earned or not, which may be subtracted from the principal
amount.

If  your  account  has  an  original  maturity  of  twenty-four  (24)  to  thirty-six  (36)
months from the date of purchase or renewal:

The  penalty  on  all  early  and  partial  withdrawals  is  equal  to  one  hundred  and
eighty (180) days’ dividends, whether earned or not, which may be subtracted
from the principal amount.

If your account has an original maturity of more than thirty-six (36) months from
the date of purchase or renewal:

The penalty on all early and partial withdrawals is equal to three hundred and
sixty-five  (365)  days’  dividends,  whether  earned  or  not,  which  may  be
subtracted from the principal amount.

In  certain  circumstances  such  as  the  death  or  incompetence  of  an  owner  of  this
account, the law permits, or in some cases requires, the waiver of the early withdrawal
penalty.  Other  exceptions  may  also  apply,  for  example,  if  this  is  part  of  an  Individual
Retirement Account (IRA) or other tax-deferred savings plan.
For any account which earns a dividend rate that may vary from time to time during the
term, the dividend rate we will use to calculate an early or partial withdrawal penalty will
be  the  dividend  rate  in  effect  at  the  time  of  the  withdrawal.  The  penalty  on  partial  or
early  withdrawals  will  be  assessed  based  upon  the  portion  of  the  principal  that  is
withdrawn.

□ Withdrawal  of  dividends  prior  to  maturity  - The  annual  percentage  yield  is

based  on  an  assumption  that  dividends  will  remain  in  the  account  until  maturity.  A
withdrawal will reduce earnings.
Automatically renewable account - This account will automatically renew at maturity.
You may prevent renewal if you withdraw the funds in the account at maturity (or within
the grace period mentioned below, if any) or we receive written notice from you within
the grace period mentioned below, if any. We can prevent renewal if we mail notice to
you  at  least  thirty  (30)  calendar  days  before  maturity.  If  either  you  or  we  prevent
renewal, dividends will not accrue after final maturity.
Each renewal term will be the same as the original term, beginning on the maturity date.
The dividend rate will be the same we offer on new term share accounts on the maturity
date  which  have  the  same  term,  minimum  balance  (if  any)  and  other  features  as  the
original term share account.
At maturity, if your certificate term is no longer available, or your certificate account type
is no longer offered, your certificate will renew at the shortest term available, or the funds
may  be  deposited  in  your  Membership  Savings  account,  unless  we  receive  written
instructions from you.
You will have a grace period of seven (7) calendar days after maturity to withdraw the
funds without being charged an early withdrawal penalty.

PREMIUM SHARE CERTIFICATE
Rate  Information  - See  accompanying  rate  disclosure.  You  will  be  paid  this  rate  until
first maturity.
Compounding  frequency  - Unless  otherwise  paid,  dividends  will  be  compounded
every day.
Crediting frequency - You may choose to have dividends credited monthly, quarterly,
semi-annually, annually or at maturity. Alternatively, you may choose to have dividends
paid  to  you  or  to  another  account  monthly,  quarterly,  semiannually,  or  annually  rather
than  credited  to  this  account.  If  your  certificate  term  is  more  than  one  (1)  year  until
maturity, your dividends must be paid at least annually.
Dividend  period  - For  this  account,  the  dividend  period  varies.  Your  dividend  period
may be monthly, quarterly, semiannually, or annually.
Minimum balance requirements: The minimum balance required to open this account
is $25,000.00. 
You  must  maintain  the  minimum  balance  in  this  account  daily  to  earn  the  disclosed
Annual  Percentage  Yield  (APY).  Certain  Membership  Rewards  level  restrictions  may
apply.
Daily  balance  computation  method  -  Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  - Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations: After the account is opened, you may not make additions into
the account until the maturity date stated on the account.

20

21

22

23

Partial  withdrawals  of  principal,  $500.00  or  more,  plus  any  accrued  dividends  on  the
amount withdrawn, will be allowed from share certificates. A penalty may be imposed on
the amount of the withdrawal. See penalty disclosure for specific penalty details based
on terms. The withdrawal amount cannot take the certificate below the minimum amount
required to establish the certificate at opening or renewal.
You can only withdraw dividends before maturity if you make arrangements with us for
periodic payments of dividends in lieu of crediting.
You  may  be  subject  to  an  annual  Certificate  Account  Administration  Fee,  to  assist  in
offsetting the costs the Credit Union incurs in maintaining your account. You may also
be subject to a Dormant Account Fee if no Member-initiated monetary transactions have
occurred within the past twelve (12) months (one (1) year), and an Abandoned Account
Fee  if  no  Member-initiated  monetary  transactions  have  occurred  within  the  past  sixty
(60)  months  (five  (5)  years).  Dividends  and  fees  do  not  count  towards  the  monetary
transactions required to keep an account active; qualifying transactions must be initiated
by the Member. Please refer to a current fee schedule for the applicable fee amounts.
Time requirements - The maturity date on your account will depend on the term of the
account. See the accompanying rate disclosure for time requirements.
Early  withdrawal  penalties (a  substantial  penalty  may  be  imposed  for  withdrawals
before maturity) -
All  requests  for  early  and  partial  withdrawals  must  be  in  writing.  Penalties  on  early  or
partial withdrawals are calculated as a forfeiture of all or part of the dividends that have
been, or would have been, earned on a certificate, and apply whether or not a dividend
has  been  earned.  If  the  certificate  has  not  yet  earned  sufficient  dividends,  or  if  the
dividends have already been paid, the penalty may be deducted from the principal.

•

•

•

If  your  account  has  an  original  maturity  of  twelve  (12)  months  or  less  from  the
date of purchase or renewal:

The  penalty  on  all  early  and  partial  withdrawals  is  equal  to  ninety  (90)  days’
dividends, whether earned or not, which may be subtracted from the principal
amount.

If  your  account  has  an  original  maturity  of  twenty-four  (24)  to  thirty-six  (36)
months from the date of purchase or renewal:

The  penalty  on  all  early  and  partial  withdrawals  is  equal  to  one  hundred  and
eighty (180) days’ dividends, whether earned or not, which may be subtracted
from the principal amount.

If your account has an original maturity of more than thirty six (36) months from
the date of purchase or renewal:

The penalty on all early and partial withdrawals is equal to three hundred and
sixty-five  (365)  days’  dividends,  whether  earned  or  not,  which  may  be
subtracted from the principal amount.

In  certain  circumstances  such  as  the  death  or  incompetence  of  an  owner  of  this
account, the law permits, or in some cases requires, the waiver of the early withdrawal
penalty.  Other  exceptions  may  also  apply,  for  example,  if  this  is  part  of  an  Individual
Retirement Account (IRA) or other tax-deferred savings plan.
For any account which earns a dividend rate that may vary from time to time during the
term, the dividend rate we will use to calculate this early withdrawal penalty will be the
dividend  rate  in  effect  at  the  time  of  the  withdrawal.  The  penalty  on  partial  early
withdrawals will be assessed based upon the portion of the principal that is withdrawn.

□ Withdrawal  of  dividends  prior  to  maturity  -  The  annual  percentage  yield  is

based  on  an  assumption  that  dividends  will  remain  in  the  account  until  maturity.  A
withdrawal will reduce earnings.
Automatically renewable account - This account will automatically renew at maturity.
You may prevent renewal if you withdraw the funds in the account at maturity (or within
the grace period mentioned below, if any) or we receive written notice from you within
the grace period mentioned below, if any. We can prevent renewal if we mail notice to
you  at  least  thirty  (30)  calendar  days  before  maturity.  If  either  you  or  we  prevent
renewal, dividends will not accrue after final maturity.
Each renewal term will be the same as the original term, beginning on the maturity date.
The dividend rate will be the same we offer on new term share accounts on the maturity
date  which  have  the  same  term,  minimum  balance  (if  any)  and  other  features  as  the
original term share account.
At maturity, if your certificate term is no longer available, or your certificate account type
is  no  longer  offered,  your  certificate  will  renew  at  the  shortest  term  available,  or  the
funds  may  be  deposited  in  your  Membership  Savings  account,  unless  we  receive
written instructions from you.
You will have a grace period of seven (7) calendar days after maturity to withdraw the
funds without being charged an early withdrawal penalty.

"CHOICE" SHARE CERTIFICATE
Choice  Certificate  Option  Plan  and  Rate  Information  - See  accompanying  rate
disclosure. You will be paid this rate until first maturity.
The dividend rate and Annual Percentage Yield (APY) may change. We will not change
the rate on your account during the term of the account. However, you have the option
during  the  first  term  of  this  account  to  exchange  this  dividend  rate  for  a  new  dividend
rate. The available rate at the time of your rate adjustment option will be the prevailing
one-year  share  certificate  fixed  rate.  This  exchange  will  be  at  no  cost  to  you.  If  you
make an exchange, the maturity date of this account will remain the same as originally
scheduled. You may exercise this exchange option once during the first term and once
during each renewal term.
Compounding  frequency  - Unless  otherwise  paid,  dividends  will  be  compounded
every day.
Crediting  frequency  - Dividends  will  be  credited  to  your  account  monthly,  quarterly,
semiannually, annually, or at maturity. Alternatively, you may choose to have dividends
paid  to  you  or  to  another  account  monthly,  quarterly,  semiannually,  or  annually  rather
than  credited  to  this  account.  If  your  certificate  term  is  more  than  one  (1)  year  until
maturity, your dividends must be paid at least annually.
Dividend  period  - For  this  account,  the  dividend  period  varies.  Your  dividend  period
may be monthly, quarterly, semiannually, or annually.
Minimum balance requirements:
The minimum balance required to open this account is $1,000.00.
You must maintain a minimum daily balance of $1,000.00 in your account each day to
obtain the disclosed annual percentage yield.

Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.
Transaction limitations:
After  the  account  is  opened,  you  may  make  additions  into  the  account,  in  minimum
increments  of  $1,000.00,  until  the  maturity  date  stated  on  the  account  (but  the  total
balance  of  this  account  may  not  exceed  $250,000.00).  No  additional  funds  may  be
added to this account after the rate change option has been exercised.
There are no limitations on the frequency or timing of additions, except that no additions
can be made in the last seven days before maturity.
You  may  make  withdrawals  of  principal  from  your  account  before  maturity  only  if  we
agree  at  the  time  you  request  the  withdrawal.  Principal  withdrawn  before  maturity  is
included in the amount subject to early withdrawal penalty.
You can only withdraw dividends before maturity if you make arrangements with us for
periodic payments of dividends in lieu of crediting.
You  may  be  subject  to  an  annual  Certificate  Account  Administration  Fee,  to  assist  in
offsetting the costs the Credit Union incurs in maintaining your account. You may also
be subject to a Dormant Account Fee if no Member-initiated monetary transactions have
occurred within the past twelve (12) months (one (1) year), and an Abandoned Account
Fee  if  no  Member-initiated  monetary  transactions  have  occurred  within  the  past  sixty
(60)  months  (five  (5)  years).  Dividends  and  fees  do  not  count  towards  the  monetary
transactions required to keep an account active; qualifying transactions must be initiated
by the Member. Please refer to a current fee schedule for the applicable fee amounts.
Early  withdrawal  penalties (a  substantial  penalty  may  be  imposed  for  withdrawals
before maturity) - 
All  requests  for  early  and  partial  withdrawals  must  be  in  writing.  Penalties  on  early  or
partial withdrawals are calculated as a forfeiture of all or part of the dividends that have
been, or would have been, earned on a certificate, and apply whether or not a dividend
has  been  earned.  If  the  certificate  has  not  yet  earned  sufficient  dividends,  or  if  the
dividends have already been paid, the penalty may be deducted from the principal.

•

•

•

If  your  account  has  an  original  maturity  of  twelve  (12)  months  or  less  from  the
date of purchase or renewal:

The  penalty  on  all  early  and  partial  withdrawals  is  equal  to  ninety  (90)  days’
dividends,  whether  earned  or  not,  which  may  be  subtracted  from  the  principal
amount.

If  your  account  has  an  original  maturity  of  twenty-four  (24)  to  thirty-six  (36)
months from the date of purchase or renewal:

The  penalty  on  all  early  and  partial  withdrawals  is  equal  to  one  hundred  and
eighty (180) days’ dividends, whether earned or not, which may be subtracted
from the principal amount.

If your account has an original maturity of more than thirty-six (36) months from
the date of purchase or renewal:

The penalty on all early and partial withdrawals is equal to three hundred and
sixty-five  (365)  days’  dividends,  whether  earned  or  not,  which  may  be
subtracted from the principal amount.

In  certain  circumstances  such  as  the  death  or  incompetence  of  an  owner  of  this
account, the law permits, or in some cases requires, the waiver of the early withdrawal
penalty.  Other  exceptions  may  also  apply,  for  example,  if  this  is  part  of  an  Individual
Retirement Account (IRA) or other tax-deferred savings plan.
For any account which earns a dividend rate that may vary from time to time during the
term, the dividend rate we will use to calculate this early withdrawal penalty will be the
dividend  rate  in  effect  at  the  time  of  the  withdrawal.  The  penalty  on  partial  early
withdrawals will be assessed based upon the portion of the principal that is withdrawn.
Withdrawal of dividends prior to maturity - The annual percentage yield is based on
an assumption that dividends will remain in the account until maturity. A withdrawal will
reduce earnings.
Automatically renewable account - This account will automatically renew at maturity.
You may prevent renewal if you withdraw the funds in the account at maturity (or within
the grace period mentioned below, if any) or we receive written notice from you within
the grace period mentioned below, if any. We can prevent renewal if we mail notice to
you  at  least  thirty  (30)  calendar  days  before  maturity.  If  either  you  or  we  prevent
renewal, dividends will not accrue after final maturity.
Variable  Rate  - This  certificate  will  automatically  renew  for  the  maximum  term  of  730
days (24 months) unless written instructions are received prior to the maturity date.
At maturity, if your certificate term is no longer available, or your certificate account type
is no longer offered, your certificate will renew at the shortest term available, or the funds
may  be  deposited  in  your  Membership  Savings  account,  unless  we  receive  written
instructions from you.
You will have a grace period of seven (7) calendar days after maturity to withdraw the
funds without being charged an early withdrawal penalty.

INDIVIDUAL RETIREMENT ACCOUNT (IRA) SHARE CERTIFICATE
Rate  Information  (fixed  rate  account)  - See  accompanying  rate  disclosure.  You  will
be paid this rate until first maturity.
Rate  Information  (variable  rate  account)  - See  accompanying  rate  disclosure.  The
dividend  rate  and  Annual  Percentage  Yield  (APY)  may  change  every  week.  We  may
change  the  dividend  rate  for  your  account  as  determined  by  the  credit  union  board  of
directors.
Compounding  frequency  - Unless  otherwise  paid,  dividends  will  be  compounded
every day.
Crediting frequency - Dividends will be credited to your account at maturity.
Dividend period - For this account type, the dividend period is at maturity.
Minimum balance requirements:
The minimum balance required to open this account is $1,000.00.
You must maintain a minimum daily balance of $1,000.00 in your account each day to
obtain the disclosed annual percentage yield.
Daily  balance  computation  method  - Dividends  are  calculated  by  the  daily  balance
method which applies a daily periodic rate to the balance in the account each day.
Accrual  of  dividends  on  noncash  deposits  -  Dividends  will  begin  to  accrue  on  the
first business day after the banking day you place noncash items (for example, checks)
to your account.

Transaction limitations:
For a fixed rate IRA Share Certificate, you may not make additions into the account until
the maturity date stated on the account. 
For a variable rate IRA Share Certificate, you may make additions to the account. The
minimum amount you can deposit is $500.00.
There are no limitations on the frequency or timing of additions, except that no additions
can be made in the last seven (7) days before maturity.
You  may  make  withdrawals  of  principal  from  your  account  before  maturity  only  if  we
agree  at  the  time  you  request  the  withdrawal.  Principal  withdrawn  before  maturity  is
included in the amount subject to early withdrawal penalty.
You can only withdraw dividends before maturity if you make arrangements with us for
periodic payments of dividends in lieu of crediting.
IRA  Share  Certificates  do  not  allow  joint  owner  associations;  only  beneficiaries  are
permitted.
You  may  be  subject  to  an  annual  IRA  Administration  Fee,  to  assist  in  offsetting  the
costs the Credit Union incurs in maintaining your account. You may also be subject to
a  Dormant  Account  Fee  if  no  Member-initiated  monetary  transactions  have  occurred
within the past twelve (12) months (one (1) year), and an Abandoned Account Fee if no
Member-initiated  monetary  transactions  have  occurred  within  the  past  sixty  (60)
months  (five  (5)  years).  Dividends  and  fees  do  not  count  towards  the  monetary
transactions  required  to  keep  an  account  active;  qualifying  transactions  must  be
initiated  by  the  Member.  Please  refer  to  a  current  fee  schedule  for  the  applicable  fee
amounts.
Time requirements - The maturity date on your account will depend on the term of the
account. See the accompanying rate disclosure for time requirements.
Early  withdrawal  penalties (a  substantial  penalty  may  be  imposed  for  withdrawals
before maturity) - 
All  requests  for  early  and  partial  withdrawals  must  be  in  writing.  Penalties  on  early  or
partial withdrawals are calculated as a forfeiture of all or part of the dividends that have
been, or would have been, earned on a certificate, and apply whether or not a dividend
has  been  earned.  If  the  certificate  has  not  yet  earned  sufficient  dividends,  or  if  the
dividends have already been paid, the penalty may be deducted from the principal.

•

•

•

If  your  account  has  an  original  maturity  of  twelve  (12)  months  or  less  from  the
date of purchase or renewal:

The  penalty  on  all  early  and  partial  withdrawals  is  equal  to  ninety  (90)  days’
dividends, whether earned or not, which may be subtracted from the principal
amount.

If  your  account  has  an  original  maturity  of  twenty-four  (24)  to  thirty-six  (36)
months from the date of purchase or renewal:

The  penalty  on  all  early  and  partial  withdrawals  is  equal  to  one  hundred  and
eighty (180) days’ dividends, whether earned or not, which may be subtracted
from the principal amount.

If your account has an original maturity of more than thirty-six (36) months from
the date of purchase or renewal:

The penalty on all early and partial withdrawals is equal to three hundred and
sixty-five  (365)  days’  dividends,  whether  earned  or  not,  which  may  be
subtracted from the principal amount.

In  certain  circumstances  such  as  the  death  or  incompetence  of  an  owner  of  this
account, the law permits, or in some cases requires, the waiver of the early withdrawal
penalty.  Other  exceptions  may  also  apply,  for  example,  if  this  is  part  of  an  Individual
Retirement Account (IRA) or other tax-deferred savings plan.
For any account which earns a dividend rate that may vary from time to time during the
term, the dividend rate we will use to calculate this early withdrawal penalty will be the
dividend  rate  in  effect  at  the  time  of  the  withdrawal.  The  penalty  on  partial  early
withdrawals will be assessed based upon the portion of the principal that is withdrawn.

□ Withdrawal  of  dividends  prior  to  maturity  - The  annual  percentage  yield  is

based  on  an  assumption  that  dividends  will  remain  in  the  account  until  maturity.  A
withdrawal will reduce earnings.
Automatically renewable account - This account will automatically renew at maturity.
You may prevent renewal if you withdraw the funds in the account at maturity (or within
the grace period mentioned below, if any) or we receive written notice from you within
the grace period mentioned below, if any. We can prevent renewal if we mail notice to
you  at  least  thirty  (30)  days  before  maturity.  If  either  you  or  we  prevent  renewal,
dividends will not accrue after final maturity.

□ Variable Rate - Each automatic renewal term will be the same as the original

term,  beginning  on  the  maturity  date.  Dividends  will  be  calculated  on  the  same
basis as during the original term.

□ Fixed  Rate  - Each  automatic  renewal  term  will  be  the  same  as  the  original

term, beginning on the maturity date. The dividend rate will be the same we offer on
new term share accounts on the maturity date which have the same term, minimum
balance (if any) and other features as the original term share account. 

At maturity, if your certificate term is no longer available, or your certificate account type
is  no  longer  offered,  your  certificate  will  renew  at  the  shortest  term  available,  or  the
funds  may  be  deposited  in  your  Membership  Savings  account,  unless  we  receive
written instructions from you.
You will have a grace period of seven (7) calendar days after maturity to withdraw the
funds without being charged an early withdrawal penalty.

HEALTH SAVINGS ACCOUNT (HSA) CERTIFICATE
Please refer to the separate Health Savings Account (HSA) Brochure and Disclosure, or
contact  a  Member  Service  Advisor,  for  the  fees,  terms,  penalties  and  conditions  that
may apply to HSA Certificate accounts.

COMMON FEATURES

Bylaw requirements:
You  must  complete  payment  of  the  following  as  a  condition  of  admission  to
Membership:  one  $5.00  share  in  your  Membership  account.  If  the  balance  in  the
account  falls  below  what  is  required  for  Membership,  you  may  be  terminated  from
Membership,  and  forfeit  any  and  all  Membership  rights  and  privileges,  such  as  loan
product eligibility, in accordance with the Credit Union’s Nonparticipation Policy.

Cash  withdrawal  transactions  -  Cash  withdrawal  transactions  of  $2,000.00  or  more
require  advance  notice  of  at  least  one  (1)  business  day,  and  are  subject  to  funds
availability in your account.
Transaction limitation - We reserve the right to at any time require not less than seven
(7) days’ notice in writing before each withdrawal from a dividend-bearing account other
than a time deposit, or from any other savings account as defined by Regulation D.
Nature of dividends - Dividends are paid from current income and available earnings,
after  required  transfers  to  reserves  at  the  end  of  a  dividend  period.  (This  disclosure
further explains the dividend feature of your non-term share account(s).)
National Credit Union Share Insurance Fund - Member accounts in this credit union
are  federally  insured  by  the  National  Credit  Union  Administration  (NCUA)  and  the
National Credit Union Share Insurance Fund (NCUSIF).
The  following  fees  may  be  assessed  against  your  account  and  the  following
transaction limitations, if any, apply to your account.
Check printing .................................(fee depends on style and quantity of check ordered)
For more information on:
• Business Accounts - Please refer to our separate Business Account Disclosure and

Fee Schedule.

• Consumer, Credit Card and Real Estate Loans - Please refer to our separate Loan

Disclosures and Agreements.

• Fees and Charges - Please refer to our separate Membership Fee Schedule.
Certain  fees  and  charges  may  be  waived  or  reduced  for  Members  that  qualify  for
participation in the Credit Union's REWARDS program. REWARDS program benefits do
not  apply  to  Business  accounts,  to  Members  that  have  caused  a  loss  to  the  Credit
Union such as a charge off, including losses due to bankruptcy, or to Members with a
negative share account balance or a loan delinquency of 35 days or greater until their
share  account  and/or  loan  balance  is  brought  current.  Please  refer  to  a  REWARDS
Brochure for details.
• Privacy Rights - Please refer to our separate Privacy Disclosure.
• Share  Account  Rates  -  Please  refer  to  our  separate  Share  Account  Rate  Sheet  for

information about dividend rates and Annual Percentage Yield (APY).

Please contact our office for details on the above products and services. Information is
also  available  on  our  website  at  www.ibmsecu.org.  Certain  products  and  services
offered by non-affiliated third-party providers.

YOUR LINKS TO YOUR CREDIT UNION:

Telephone Banking 24-hour access:
(800) 888-3900, (561) 266-2100, or
in Atlanta, (770) 429-6520

Member Service Call Center:
(800) 873-5100 or (561) 982-4700
fax: (561) 226-5415
e-mail: serviceplus@ibmsecu.org

Online Banking: www.ibmsecu.org
Mobile Banking: https://mobile.ibmsecu.org
To apply for a loan online, view your statements,
or for account inquiries and transactions.

Your savings federally insured to at least $250,000
and backed by the full faith and credit of the United States Government

NCUA

National Credit Union Administration, a U.S. Government Agency

4211288-020
© 1988, 1993, 1996 Wolters Kluwer Financial Services – Bankers Systems™
Form AIB-TIS-CU  9/3/96   3p  Custom TCM-10CUq,2bf,8d,4q,9a

A426  Rev. 02/2015

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