GENISYS CREDIT UNION 

Genisys Platinum MasterCard Credit Cardholder Agreement and Disclosure 

THIS INFORMATION IS ACCURATE AS OF                         AND MAY CHANGE.  To find out what may have changed call us at 248-322-
9800 x5 or write to us at P.O. Box 436034, Pontiac, MI 48343-6034. 

Interest Rates and Interest Charges     
Annual Percentage Rate 
(APR) for Purchases 

APR for Balance Transfers 

APR for Cash Advances  

Penalty APR and When It 
Applies 
Paying Interest 

Minimum Interest Charge 
For Credit Card Tips from 
the Consumer Financial 
Protection Bureau 

Fees 
Annual Fee 
Transaction Fees 

•  Balance Transfer 
•  Cash Advance 
•  Foreign Transactions 

Penalty Fees 

9.90% - 18.00% based on your creditworthiness at the time you 
open your Account. 
9.90% - 18.00% based on your creditworthiness at the time you open your 
Account. 
9.90% - 18.00% based on your creditworthiness at the time you open your 
Account. 
None 

Your due date is at least 28 days after the close of each billing cycle.  We will 
not charge you any interest on purchases if you pay your entire balance by 
the due date each month.  We will begin charging interest on cash advances 
and balance transfers on the transaction date. 
None 
To learn more about factors to consider when applying for or using a 
credit Card, visit the website of the Consumer Financial Protection 
Bureau at http://www.consumerfinance.gov/learnmore  

None 

None 
None 
Up to 1.1% of each transaction in U.S. dollars 

•  Late Payment 
•  Returned Payment 

Up to $25.00  
Up to $26.00  

How We Will Calculate Your Balance:  We use a method called “average daily balance (including new 
transactions)”.  See your account agreement for more details. 

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in 
the attached account agreement. 

Periodic Rates and Corresponding APRs 

The following periodic rate and corresponding APR applies to all purchases made under this account.  
Periodic Rate: .825% - 1.500% 
Corresponding APR: 9.90%-18.00% 

The following periodic rate and corresponding APR applies to all cash advances made under this account.  
Periodic Rate: .825% - 1.500% 
Corresponding APR: 9.90%-18.00% 

The following periodic rate and corresponding APR applies to all balance transfers made under this account.  
Periodic Rate: .825% - 1.500% 
Corresponding APR: 9.90%-18.00% 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CARDHOLDER AGREEMENT 

Agreement Terms- The words “you” and “your” mean or refer to each and all persons who have applied for the Card or Cards by signing this 
Agreement.   “Card” means the MASTERCARD Credit Card or Cards and any duplicates and renewals thereof or substitutions therefore we 
may issue.  “Account” means your MASTERCARD Credit Card line-of-credit loan account with us.  “We”, “us” and “ours” means or refers 
Genisys Credit Union.   

1. 

2. 

3. 

Acceptance  of  Agreement/Responsibility  –  The  use  of  your 
Account  or  a  Card  by  you  or  anyone  whom  you  authorize  or 
permit  to  use  your  Account  or  a  Card  means  you  accept  this 
Agreement.    You  promise  to  repay  all  debts  and  any  fees  and 
interest arising from any authorized use of the Card.  You agree 
not  to  let  someone  else  use  the  Card.    If  you  do,  you  are 
agreeing with us that you authorize all use that person makes of 
the  Card.    Therefore,  you  will  be  liable  for  all  such  use  of  the 
Card.  Of course, once you notify us we will take prompt steps to 
try  to  prevent  any  further  Card  use  by  that  person.  If  this 
Agreement is signed by two persons, the Account is joint; that is, 
each of you, separately and jointly with each other, is liable for 
all debts on the Account and any fees or interest thereon. Your 
obligation  to  pay  all  such  debts  and  any  fees  and  interest 
thereon continues even though an agreement, divorce decree or 
other court judgment to which we are not a party may  direct that 
only one of you, or some person other than you (or both of you), 
must  pay  such  debts  and  any  fees  and  interest.  You  may  not 
use your Card or Account for any illegal or unlawful transaction. 
Credit  Limit  –  We  will  establish  line-of-credit  for  you  and  will 
notify  you  of  the credit  limit in  the  mailer  in  which  we  will  send 
you  your  Card.    You  agree  not  to  let  your  Account  balance 
exceed your credit limit.  We may honor transactions in excess 
of  your  credit  line  at  our  sole  discretion.    If  at  any  time  your 
balance  exceeds  the  credit  limit,  you  agree  to  pay  us  that 
excess  immediately.    Each  payment  you  make  on  the  Account 
will replenish your credit limit by the part of that payment which 
is  applied  to  principal.    If  you  request  an  increase  in  the  credit 
limit, such increase must be approved by us.  We may change 
your credit limit from time to time and for any reason.  
Closing  Your  Account  -- We  also may  revoke  your  Card  and 
terminate  the  Account  and  this  Agreement.  You may  terminate 
this  Agreement  at  any  time  and  for  any  reason  by  giving  us 
written notice.  Nevertheless, termination by you or by us does 
not  affect  your  obligation  to  pay  all  debts  and  any  fees  and 
interest thereon arising from authorized use of your Card.  The 
Cards remain our property and you must recover and surrender 
to  us  all  Cards  upon  our  request  or  upon  termination  of  this 
Agreement. 

4.  Using the Card – We will send you a Card or Cards embossed 
as you have directed.  As soon as received, each Card must be 
signed (in the space provided on the back) by the person whose 
name is embossed thereon.  That signature must be in the same 
form  as  embossed  on  the  front  of  the  Card.  You  can  also  use 
your  Card  together  with  your  Personal  Identification  Number 
(PIN) to get a Cash Advance from an automated teller machine 
(ATM)  in  the  MASTERCARD  network,  to  get  a  Cash  Advance 
from a  MASTERCARD financial institution or make a Purchase 
from a merchant that uses the Card in an electronic terminal that 
accesses the MASTERCARD system.    

5.  Authorization  –  We  do  not  guarantee  authorization  of  a 
transaction,  either  by  us  or  a  third  party,  even  if  you  have 
sufficient  credit  available.  We  reserve  the  right  to  deny  certain 
transactions for any reason and at our sole discretion, including 
for  default,  suspected  fraudulent  or  unlawful  activity,  internet 
gambling,  or  any  indication  of  increased  risk  related  to  the 
transaction or the Account. You agree that we will not be liable 
for failing to give an authorization. We also reserve the right to 
limit  the  number  of  transactions  that  may  be  approved  in  one 
day. If we detect unusual or suspicious activity, we may suspend 
your credit privileges until we can verify the activity, or we may 
close the account. 

6.  Balance Transfers – Balance transfers may include the transfer 
of  outstanding  balances  by  you  to  your  Account  from  credit 
accounts  issued  by  persons  other  than  us.  If  you  transfer  a 
balance  to  your  Account,  the  available  credit  on  your  Account 

will be reduced by the amount you transfer. Total balances may 
not exceed your available credit limit.  

7.  Cash  Advance  by  Machine  –  If  ATMs  or  other  electronic 
devices  are  available  while  this  Agreement  remains  in  effect 
which make it possible for you to obtain a Cash Advance by use 
of your Card in such a machine, we will furnish you with a secret 
PIN.  Your use of the PIN, together with your Card, in getting a 
Cash Advance from such a machine is agreed to constitute your 
signature for purposes of such Cash Advance. 

8.  Personal  Identification  Number  (PIN)  –  We  will  furnish  you 
with a PIN.  You agree to keep the PIN secret.  You also agree 
you  won’t  write  the  pin  ON  THE  CARD  or  anything  you  keep 
with the Card.  Your use of the PIN and Card in getting a Cash 
Advance  or  making  a  Purchase  is  agreed  to  constitute  your 
signature for purposes of such transactions. 

9.  Late Fee – If we do not receive a payment from you in at least 
the amount of your minimum monthly payment by the Payment 
Due  Date  shown  on  your  monthly  statement,  we  may  charge 
you  a  late  fee  in  the  amount  of  up  to  $25.    You  will  only  be 
charged  one  late  payment  fee  for  any  minimum  monthly 
payment which is not paid by the Payment Due Date. 

10.  Returned  Payment  Fee  –We  may  add  a  fee  of  up  to  $26  to 
your  Account  if  a  payment  check  or  similar  instrument  is  not 
honored  or  returned  because  it  cannot  be  processed,  or  if  an 
automatic debit is returned unpaid. 

11.  Minimum  Monthly  Payment  –  If  the  New  Balance  shown  on 
your  monthly  statement  is  less  than  $25.00,  your  Minimum 
Monthly  payment  (due  by  the  Payment  Due  date)  is  your  New 
Balance.    Otherwise,  the  Minimum  Monthly  payment  for  each 
billing  cycle  will  be  the  total  of:  1)  $25.00  or  2%  of  your  new 
Balance, whichever is greater; 2) Any amount in excess of your 
credit  line;  and  3)  Any  amount  past  due.    You  may  pay  more 
than the Minimum Monthly payment and may, at any time, pay 
the full amount you owe us without penalty for prepayment. 
12. Interest Charges –Interest charges are a finance charge added 
the  applicable  Annual 
to  your  Account  when  we  apply 
Percentage  Rate  (APR)  to  your  balances  on  your  account. We 
figure  the  interest  charge  on  your  account  by  applying  the 
periodic rate to the “average daily balance” of your account. We 
calculate interest separately for each Balance Subject to Interest 
Rate. These include for example, Purchases at the current rate, 
Cash Advances at the current rate and Balance Transfers at the 
current rate. Your monthly billing statement shows each Balance 
Subject to Interest Rate. To calculate interest, we first calculate 
an “average daily balance” for each Balance Subject to Interest 
Rate, as described herein. 
Purchases: To get the “average daily balance” of Purchases, we 
take the  beginning  balance  of Purchases  of  your  account  each 
day,  add  any  new  Purchases,  and  subtract  any  unpaid  interest 
or  other  finance  charges  and  any  payments  or  credits.  This 
gives  us  the  daily  balance  for  Purchases.  Then,  we  add  up  all 
the daily balances for the billing cycle and divide the total by the 
number  of  days  in  the  billing  cycle.  This  gives  us the  “average 
daily balance” of Purchases. 
Cash  Advances:  To  get  the  “average  daily  balance”  of  Cash 
Advances, we take the beginning balance of Cash Advances of 
your  account  each  day,  add  any  new  Cash  Advances,  and 
subtract  any  unpaid  interest  or  other  finance  charges  and  any 
payments  or  credits.  This  gives  us  the  daily  balance  for  Cash 
Advances. Then, we add up all the daily balances for the billing 
cycle  and  divide  the  total  by  the  number  of  days  in  the  billing 
cycle.  This  gives  us  the  “average  daily  balance”  of  Cash 
Advances. 
Balance  Transfers:  To  get  the  “average  daily  balance”  of 
Balance  Transfers,  we  take  the  beginning  balance  of  Balance 
Transfers  of  your  account  each  day,  add  any  new  Balance 

 
 
 
Transfers,  and  subtract  any  unpaid  interest  or  other  finance 
charges  and  any  payments  or  credits.  This  gives  us  the  daily 
balance  for  Balance  Transfers.  Then,  we  add  up  all  the  daily 
balances for the billing cycle and divide the total by the number 
of  days  in  the  billing  cycle.  This  gives  us  the  “average  daily 
balance” of Balance Transfers. 

13. Grace  Period  – 

Interest  charges  begin 

to  accrue  on 
transactions  from  the  date  it  is  added  to  the  daily  balance  and 
continue  to  accrue  until  payment  in  full  is  credited  to  your 
Account.  Your  due  date  is  at  least  28  days  after  the  close  of 
each  billing  cycle.  We  will  not  charge  you  any  interest  on 
Purchases if you pay your entire balance by the due date each 
month.  We will begin charging interest on Cash Advances and 
Balance Transfers on the transaction date. Cash Advances and 
Balance Transfers do NOT have a Grace Period. 

14.  Payments – We may accept late payments, or partial payments 
and payments marked “payment in full” without losing any of our 
rights under this Agreement.   

15.  Credits –If your credits and payments exceed what you owe us 
on the Account we will credit such excess to the Account and, if 
the  amount  is  $1.00  or  more,  we  will  credit  it  to  your  share 
account after 6 months or upon your written request. 

16.  Foreign  Transactions  –  Purchases/Returns  and  Cash 
Advances made in  foreign  countries  and foreign currencies  will 
be  billed  to  you  in  U.S.  dollars.   The  conversion  rate  to  dollars 
will  be  at  (1)  the  wholesale  market  rate  or  (2)  the  government 
mandated rate, whichever is applicable, in effect one day prior to 
the processing date, increased by one percent. When you make 
a  transaction  outside  of  the  U.S.,  a  fee  up  to  1.1%  of  the 
converted transaction amount will be applied to your account as 
permitted  by  law.  The  foreign  transaction  fee  is  a  finance 
charge. Interest does not accrue on the fee. 

17.  Lost  or  Stolen  Cards  –  If  you  notice  the  loss  or  theft  of  your 
Card  or  a  possible  unauthorized  use  of  your  Card  or  your 
Account,  you  should  write  to  us  immediately  at  the  address 
listed on your monthly statement, or call us at the number shown 
on  your  monthly  statement.    If  your  MASTERCARD  is  lost  or 
stolen  on  a  weekend,  holiday,  or  after  Credit  Union  hours,  call 
(888)  241-2510  (domestic)  or  (909)-941-1398  (international). 
You will not be liable for any unauthorized use that occurs after 
you  notify  us.  You  may  be  liable  for  unauthorized  use  that 
occurs  before  your  notice  to  us.  However,  if  you  exercise 
reasonable  care  in  safeguarding  your  card  from  risk  of  loss  or 
theft and, upon discovering the loss or theft promptly report the 
loss  or  theft  to  us,  you  will  not  be  liable  for  any  unauthorized 
transactions. In any case, your liability will not exceed $50. 
18.  Default – Your Account will be in default and we may demand 
payment  of  the  entire  amount  you  owe  us  without  giving  you 
prior  notice, subject  to  applicable  law,  if  (a)  you  fail  to make  at 
least  the  Minimum  Payment  by  the  due  date  shown  on  your 
monthly statement; (b) you fail to comply with any terms of this 
Agreement or any other Agreement you have  with us; (c) if we 
determine that your creditworthiness (which includes your ability 
to  repay  us)  has  become  unsatisfactory  due  to  change  in 

employment,  increase  in  your  other  obligations,  or  because  of 
any other reason; or (d) in the event of your death.   In the event 
of  any  default  or  in  the  event  this  Agreement  is  terminated  by 
you or by us for any reason, the entire balance on the Account 
becomes  due  and  payable  forthwith.    You  also  agree  that,  in 
case  of  default,  you  will  pay  all  usual  and  customary  costs  of 
collection permitted by law including reasonable attorney fees. 

19.  Credit Information – You authorize us to investigate your credit 
standing  when  opening,  renewing  or  reviewing  your  Account, 
and  you  authorize  us  to  disclose  information  regarding  our 
experience with you under this Agreement to credit bureaus and 
creditors. 

20.  Contact  Information  –  You  agree  to  notify  us  of  a  change  in 
address or other contact information. If we need to contact you 
regarding  your  Account,  you  authorize  us,  or  our  agents  and 
contractors,  to  contact  you  at  any  telephone  number  you 
provide, from which you call us, or at which we believe we can 
reach you. We may contact you in any  way including calling or 
text  messaging  you. We  may  contact  you  using  a  prerecorded 
message  or  an  automated  dialer.  We  may  contact  you  on  a 
mobile phone or similar device even if you are charged for such. 
21.  Effect  of  Agreement  –  This  Agreement contains  our complete 
contract relating to the Account and applies to every transaction 
relating  to  the  Account  even  though  a  sales  or  Cash  Advance 
draft you sign or a credit slip may contain different terms. 

22.  Amendment  of  Agreement  –  We  reserve  the  right  to  change 
the  terms  of  this  Agreement  and  your  Account  at  any  time  for 
any  reason,  as  permitted  by  law.  We  will  provide  you  notice  of 
such  changes  as  required  by  law.  Any  changes  to  this 
Agreement or your Account are binding on you. 

23.  Collection  Costs  –  If  we  refer  collection  of  your  Account  to  a 
lawyer  who  is  not  our  employee,  you  are  liable  for  any 
reasonable attorney fees we incur, plus the costs and expenses 
of any legal action, to the extent allowed by law. 

24.  Returned  MASTERCARD  Check  Fee  – We may  add  a  fee  of 
up to $26 to your Account, in accordance with applicable law, if 
we  decline  to  honor  a  MASTERCARD  Check. We may  decline 
to honor a MASTERCARD Check if, for example, the amount of 
the check would cause you to exceed your credit limit, you are in 
default,  you  did  not  comply  with  our  instructions  regarding  the 
check, or your Account has been closed. 

25.  MASTERCARD  Checks  We  are  not  obligated  to  pay  a 
MASTERCARD Check if, at the time the check is presented, you 
are in default of this Agreement, we have revoked your right to 
use  your  MASTERCARD  Card,  your  Account  is  closed  for  any 
reason, or if your Card has expired.  Each check must be in the 
form we have issued you.  These checks may be used only by 
the  person(s)  whose  name(s)  is/are  printed  on  the  check,  and 
may  not  be  used  to  pay  an  amount  owed  us  under  this  or  any 
other  account  or  agreement  that  you  have  with  us.    You  are 
responsible  for  all  authorized  use  of  your  checks  to  pay  any 
amount  which  you  owe  under  this  Agreement.    We  are  not 
obligated to certify these checks nor will  we return paid checks 
to you.  

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

Your Billing Rights: Keep This Document For Future Use 

What To Do If You Find A Mistake On Your Statement 
If you think there is an error on your statement, write to us at: 
Genisys Credit Union  
2100 Executive Hills Blvd 
Auburn Hills, MI 48326 

In your letter, give us the following information: 
• Account information: Your name and account number. 
• Dollar amount: The dollar amount of the suspected error. 
• Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. 

You must contact us: 
• Within 60 days after the error appeared on your statement. 

 
 
 
 
 
 
 
• At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. 

You must notify us of any potential errors in writing [or electronically]. You may call us, but if you do we are not required to investigate any 
potential errors and you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 
1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the 
error. 
2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error: 
• We cannot try to collect the amount in question, or report you as delinquent on that amount. 
• The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
• While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
• We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 
• If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. 
• If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send 
you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount 
we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If 
you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone 
to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct 
the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. 

To use this right, all of the following must be true: 
1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must 
have been more than $50. (Note: Neither of these necessary if your purchase was based on an advertisement we mailed to you, or if we 
own the company that sold you the goods or services.) 
2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses 
your credit card account do not qualify. 
3. You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 
Genisys Credit Union  
2100 Executive Hills Blvd 
Auburn Hills, MI 48326 

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our 
decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 

YOUR SAVINGS ARE SECURITY FOR THIS CONTRACT 
You give us a security interest in all present or future shares or deposits 
in Genisys Credit Union which you have the right to withdraw for your 
personal use.  If your Account is in default as defined in this Agreement or 
under applicable law, we can apply money from your shares or deposits to 
this Account for any payments that are past due, as well as for any fees or 
other charges.