VISA Cardholder Agreement

VISA GOLD: 6.90% - 8.40%* 
VISA CLASSIC: 10.90% - 16.40%* 
Secured VISA: 7.90%* 
*APR based on your creditworthiness. The APR will vary with the market based on the Prime Rate. 
You  can  avoid  Finance  Charges  on  purchases  by  paying  the  full  amount  of  the  New  Balance  each  month  within  25  days  of  your 
statement  closing  date.  Otherwise,  the  New  Balance  of  purchases  and  subsequent  purchases  will  be  subject  to  Finance  Charges 
from  the  date  they  are  posted  to  your  account.  Interest  is  charged  on  cash  advances  and  balance  transfers  from  the  date  the 
advance is made. 

Interest Rates & Interest Charges: 
Annual Percentage Rate (APR) for 
Purchases, Balance Transfers, and 
Cash Advances 

How to Avoid Paying Interest on 
Purchases 

Fees: 
Transaction Fees: 

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Balance Transfer 
Cash Advance 
Foreign Transaction 

$0 
2% of the amount advance, subject to a $3 minimum 
$0 

Penalty Fees: 

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Late Fee 
Returned Payment 

$20 (10 Day Grace Period) 
$15 

For Credit Card Tips from the Consumer Financial Protection Bureau 
To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore 

Important: 
Before  you  use  the  VISA  card  for  which  you  applied,  read  this  Agreement 
thoroughly.  By  signing,  using,  or  accepting  the  card  you  will  be  agreeing  to  the 
terms of this Agreement which govern the use of the card. 

In this Agreement, the words you and your mean each and all of those who sign 
the  VISA  Card  Application.  Card  means  the  VISA  credit  card  and  any  duplicates 
and renewals the Credit Union issues. Account means your VISA credit card Line 
of  Credit  account  with  the  Credit  Union.  Credit  Union  means  the  credit  union 
whose  name  appears  on  this  application,  agreement,  or  credit  disclosure 
statement. 
Using the Account: 
If  you  are  approved  for  a  VISA  account,  the  Credit  Union  will  establish  a  Line  of 
Credit  for  you  and  notify  you  of  the  amount  when  the  card  is  issued  to  you.  In 
addition, the credit union may increase your limit after your initial limit is set. You 
agree  not  to  let  your  account  balance  exceed  your  approved  credit  limit.  Each 
payment you make on the account will restore your credit limit by the amount of 
the payment, of which is applied to the principal. You may request an increase in 
your limit, which must be approved by the Credit Union. The Credit Union has the 
right to reduce or terminate your credit limit upon written notice at anytime, for 
good  cause,  revoke  your  card,  and  terminate  this  Agreement.  Good  cause 
includes  –  but  is  not  limited  to,  your  failure  to  comply  with  this  Agreement,  or 
adverse  reevaluation  of  your  creditworthiness.  You  may  also  terminate  this 
Agreement at any time, but any termination does not affect your obligation to pay 
the account balance. The cards remain the property of the Credit Union and must 
be  surrendered  to  the  Credit  Union  upon  request  and  upon  termination  of  this 
Agreement. 
Responsibility: 
If we issue a card, you agree to pay all charges (purchases and cash advances) to 
your  account  made  by  you  and  anyone  whom  you  have  authorized  to  use  your 
account. Your obligation to pay the amount owed on your account continues until 
paid in full even though an agreement, divorce decree, or other court judgment to 
which the Credit Union is not a party may direct someone else to pay the account 
balances.  If  more  than  one  person  signs  this  Agreement,  each  is  individually 
responsible for all amounts owed on the account and all are jointly responsible for 
all  amounts  owed.  This  means  the  Credit  Union  can  enforce  this  Agreement 
against any of you individually or all of you together. 
Finance Charges: 
The  current  daily  periodic  rate  for  purchase  and  balance  transfers  will  be 
between  .018904%,  and  .044932%.  Finance  Charges  (interest)  are  calculated  at 
the  periodic  rate,  as  follows:  The  principal  balances  of  purchases  and  cash 
advances  are  determined  each  day  during  the  statement  period,  beginning  with 
the  principal  portion  of  your  Previous  Balances,  reduced  by  any  payments  you 
make and credits the Credit Union applies, and increased by purchases and cash 
advances  you  make  and  debit  adjustments  the  Credit  Union  makes  during  the 
statement  period.  The  daily  principal  balances  are  totaled,  and  divided  by  the 
number  of  days  in  the  statement  period,  to  produce  separate  average  daily 
principal balances for purchases and cash advances to which the periodic rate  is 
applied. 
If  the  Due  Date  falls  on  a  non-business  day,  the  Credit  Union  must  receive  your 
payment during our office hours on the business day prior to the Due Date for the 
Grace Days to apply. 

Statement of Notices: 
You  will  receive  a  statement  each  month  showing  transactions  on  your  account. 
Statements and notices will be mailed to you at the most recent address you have 
given the Credit Union. Notice sent to any one of you will be considered notice to 
all. 
Monthly Payment: 
Each  month  you  will  receive  a  statement  showing  your  Previous  Balances  of 
purchases  and  cash  advances,  the  current  transactions  on  your  account,  the 
remaining credit available under your Credit Limit, the new balances of purchases 
and  cash  advances,  the  total  new  balance,  the  Finance  Charge  due  to  date,  any 
other billed fees, and the minimum payment required. Every month you must pay 
at least the minimum payment. You may pay more frequently, pay more than the 
minimum  payment,  or  pay  the  total  New  Balance  in  full.  If  you  make  extra 
payments  or  larger  payments,  you  are  required  to  make  at  least  the  minimum 
payment  each  month  your  account  has  a  balance.  You  may  authorize  us  to 
transfer  the  minimum  payment  automatically  from  your  share  or  share  draft 
account at the Credit Union. The minimum payment will either be (a.) 2% of your 
Total  New  Balance,  or  $20.00  –  whichever  is  greater,  or  (b.)  your  Total  New 
Balance, if it is less than $20.00, plus (c.) any portion of the Minimum Payment(s) 
shown on prior statement(s) which remain unpaid. In addition, at any time your 
Total  New  Balance  exceeds  your  Credit  Limit,  you  must  immediately  pay  the 
amount over your Credit Limit. 

Your  payments  will  first  be  applied  to  any  Fees,  then  to  Finance  Charges  on 
purchases  and  cash  advances;  then  to  the  Principal  Balance  of  purchases,  and 
then to the Principal Balance of cash advances. 
Security Interest: 
You  pledge  to  the  Credit  Union  all  present  and  future  shares  and/or  deposits  in 
any account in which you have an interest at the Credit Union as security for this 
VISA Line of Credit Account. Collateral securing other loans with the Credit Union, 
now or in the future – except  real property or your principal  residence,  will also 
secure this loan. You authorize the Credit Union, at its discretion, to apply funds 
on deposit to any past due payment. 
Default: 
You will be in default if you fail to make any minimum payment or other required 
payment by the date that it is due. You will be in default if you break any promise 
you  make  under  this  Agreement,  or  if  you  are  in  default  on  any  other  loan 
agreement  with  the  Credit  Union.  You  will  be  in  default  if  you  die,  file  for 
Bankruptcy,  or  become  insolvent  –  that  is  unable  to  pay  your  obligations  when 
they  become  due.  You  will  be  in  default  if  you  make  any  false  or  misleading 
statements on any credit application or credit update. You will also be in default if 
something  happens  which  the  Credit  Union  believes  may  substantially  reduce 
your ability to repay what you owe. 

When  you  are  in  default,  the  Credit  Union  has  the  right  to  demand  immediate 
payment  of  your  full  account  balance  without  notice.  If  immediate  payment  is 
demanded,  you  will  continue  to  pay  the  Finance  Charge,  at  the  periodic  rate 
charged before the default, until what you owe has been paid. You also agree to 
pay  attorney  fees  in  the  amount  of  30%  of  the  unpaid  balance  if  referred  to  an 
attorney for collection. The Credit Union can also exercise any other rights given 
by law when you are in default. 

 
 
 
 
 
 
 
Using the Card: 
You  may  use  the  card  issued  to  you  to  make  purchases  in  person,  by  mail,  by 
telephone, or via the Internet from merchants and others who accept VISA cards. 
In  addition  you  may  obtain  cash  advances  from  the  Credit  Union,  from  other 
financial institutions participating in the VISA program, and from Automated Teller 
Machines (ATMs) – such as VISA ATM NETWORK, that provide access to the VISA 
system.  (Not  all  ATMs  provide  such  access.)  You  will  need  to  use  your  Personal 
Identification Number (PIN) to obtain a Cash Advance from an ATM. The monthly 
statement will identify the merchant electronic terminal or financial institution at 
which  transactions  were  made,  but  sales,  cash  advance,  credit,  or  other  slips 
cannot  be  returned  with  the  statement.  Retain  a  copy  of  such  slips  furnished  at 
the time of the transaction in order to verify your monthly statement. The Credit 
Union  may  make  a  reasonable  charge  for  any  photocopies  of  slips  you  may 
request. 
Personal Identification Number (PIN): 
You  will  be  furnished  a  Personal  Identification  Number  (PIN).  As  per  this 
Agreement,  you  agree  to  keep  the  PIN  secret.  You  also  agree  you  will  not  write 
the PIN on the VISA card or anything you keep with the VISA card. You agree that 
your use of the PIN and VISA card in getting a cash advance or making a purchase 
constitutes  your  signature  for  purposes  of  such  transactions.  If  you  ever  share 
your  PIN  with  anyone  other  than  an  authorized  cardholder,  he/she  will  be 
considered an “unauthorized user”. 
Returns and Adjustments: 
Merchants  and  others  who  honor  the  card  may  give  credit  for  returns  or 
adjustments, and they will do so by sending us a credit slip which will post to your 
account. If your credits and payments exceed what you owe the Credit Union, the 
amount will be applied against future purchases and cash advances. If the amount 
is $1.00 or more, it will be refunded upon your written request or automatically 
after three months. 
Plan Merchant Disputes: 
The  Credit  Union  is  not  responsible  for  the  refusal  of  any  merchant  or  financial 
institution to honor the card. The Credit Union is subject to claims and defenses 
(other  than  tort  claims)  arising  out  of  goods  or  services  you  purchase  with  the 
card: (a.) if you have made a good faith attempt and have been unable to obtain 
satisfaction  from  the  merchant  or  service  provider;  and  (b.)  your  purchase  was 
made  in  response  to  an  advertisement  the  Credit  Union  sent  or  participated  in 
sending  you;  or  (c.)  your  purchase  cost  more  than  $50.00  and  was  made  in  our 
state  or  within  100  miles  of  your  home.  You  must  resolve  any  other  disputes 
directly with the plan merchant. 

Special Rule for Credit Card Purchases: 
If  you  have  a  problem  with  the  property  or  services  that  you  purchased  with  a 
credit  card  and  you  have  tried  in  good  faith  to  correct  the  problem  with  the 
merchant,  you  may  have  the  right  not  to  pay  the  remaining  amount  due  on  the 
property or services. There are two limitations on this right: 
(a.)  You  must  have  made  the  purchase  in  your  home  state  or  if  not  within  your 
home state, 100 miles of your current mailing address; and 
(b.) The purchase price must have been more than $50.00. 
These limitations do not apply if we own or operate the merchant, or if we mailed 
you the advertisement for the property or services. 

Foreign Transactions: 
Transactions  made  in  foreign  countries  will  be  billed  to  you  in  US  dollars. 
Conversion to US dollars is determined by a rate selected by VISA from the range 
of  rates  available  in  wholesale  currency  markets  for  the  applicable  central 
processing  date,  which  rate  may  vary  from  the  rate  VISA  itself  receives  or  the 
government-mandated  rate  in  effect  for  the  applicable  central  processing  date, 
plus a 1 percent currency conversion fee. 
Liability for Unauthorized Use: 
Unless you have been grossly negligent or have engaged in fraud, you will not be 
liable for any unauthorized transactions using your lost or stolen credit card. This 
additional  limit  on  liability  does  not  apply  to  ATM  transactions  using  your  PIN, 
which are not processed by VISA. 
Illegal Transactions: 
A VISA card may not be used for any illegal transaction, including online gambling. 
Lost Card Notification: 
If  you  believe  your  credit  card  has  been  lost  or  stolen,  immediately  inform  the 
Credit  Union  at  (225)  924-8900  or  1-800-634-3044.  During  Credit  Union  non-
working  hours  call  1-800-682-6075.  There  will  be  a  fee  of  $5.00  assessed  to 
replace each card lost, stolen, or damaged on this account. 
Credit Information: 
You authorize the Credit Union to investigate your credit standing when opening 
or reviewing your account. You authorize the Credit Union to disclose information 
regarding  your  account  to  credit  bureaus  and  creditors  who  inquire  about  your 
credit standing. 
Overdraft Protection: 
If  you  elect  overdraft  protection  for  your  share  draft  account  and  a  share  draft 
results in your account being overdrawn, any such overdraft shall be deemed as a 
request by you for an advance on this VISA Line of Credit. These advances will be 
transferred in multiples of $100.00. 

YOUR BILLING RIGHTS – KEEP THIS NOTICE FOR FUTURE USE 
This notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act. 
Notify Us In case of Errors or Questions About Your Bill 
If you think your bill is wrong, or if you need more information about a transaction on your bill, write to us soon as possible on a separate sheet at the address listed on 
your bill. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. You can also telephone us – but doing so 
will not preserve your rights. We will need all disputes in writing. 
In the letter give us the following information: 

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Your name and card number 
The dollar amount of the suspected error 
Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are not sure about. 
If you have authorized us to pay your credit card bill automatically from you share or share draft account, you can stop the payment on any amount you think is wrong. To 
stop the payment, your letter must reach us three business days before the automatic payment is scheduled to occur. 
Your Rights and Our Responsibilities After We Receive Your Written Notice 
We must acknowledge your letter within 30 days, unless we have corrected the error by then. Within 90 days, we must either correct the error or explain why we believe 
the bill is correct. 
After we receive your letter, we cannot try to collect any amount you question, or report you as delinquent until we respond to your inquiry. We can continue to bill you 
for the amount you question, including finance charges, and we can apply any unpaid amount against your credit limit. You do not have to pay any questioned amount 
while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. 
If we find that we made a mistake on your bill, you will not have to pay any finance charges related to any questioned amount. If we didn’t make a mistake, you may have 
to pay finance charges, and you will have to make up any missed payments on the questioned amount. In either case, we will send you a statement of the amount you 
owe and the date that it is due. 
If you fail to pay the amount that we think you owe, we may report you as delinquent. However, if our explanation does not satisfy you and you write to us within ten days 
telling us that you still refuse to pay, we must report to any credit reporting agencies that you have a dispute about your bill. If the matter is resolved, we must tell anyone 
we report you to that the matter has been settled. 
We cannot collect the first $50.00 of the questioned amount unless we follow these rules, even if your bill was correct. 
No Waiver: 
The Credit Union can delay enforcing any of its rights any number of times without losing them. 
Effect of Agreement: 
This  Agreement  is  the  contract,  which  applies  to  all  transactions  on  your  account,  even  though  the  sales,  cash  advance,  credit,  or  other  slips  you  sign  or  receive  may 
contain different items. The Credit Union may amend this Agreement from time to time by sending you the advance written notices required by law. Your use of the card 
thereafter will indicate your agreement to the amendments. To the extent the law permits, and we indicate in our notice, amendments will apply to your existing account 
balance as well as to future transactions. 
The information about the costs of the card described is accurate as of 5/2013. This information may have changed after that date. To find out what may have changed, 
contact us at 800-634-3044. 

Baton Rouge Telco Federal Credit Union 32839 LA Hwy. 16 Denham Springs, LA 70706-0961 (225) 924-8900 * (800) 634-3044 * www.brtelco.org FS#820B