account  if  any  portion  of  this  arbitration  provi-
sion  is  deemed  invalid  or  unenforceable,  the 
remaining  provisions  are  severable  and 
enforceable  to  the  fullest  extent  permitted  by 
law.  This  arbitration  provision  supersedes  any 
prior  arbitration  provision  that  there  may  be 
between you and us. To Start Arbitration: Either 
you  or  we  can  start  arbitration  any  time  a 
Dispute  arises  between    you  and  us.  To  start 
arbitration, you or we must contact the AAA at: 
American Arbitration Association
13455 Noel Road
Two Galleria Tower
Dallas, TX 75240-6636
For  more  information  about  the  arbitration 
process, or to obtain a copy of the Commercial 
Arbitration Rules and Procedures, contact the 
AAA at 1-800-426-8792, or log onto their web-
site at http://www.adr.org.
No Waiver: You and we agree that bringing a 
lawsuit, counterclaim, or other action in court 
shall  not  be  deemed  a  waiver  of  the  right  to 
demand arbitration of any Dispute brought by 
the other party. As an example, and not by way 
of limitation, if we file a lawsuit against you in 
court to collect a debt and you file a counter-
claim against us in that lawsuit, we have the 
right to demand that the entire Dispute, includ-
ing our original lawsuit against you and your 
counterclaim against us, be arbitrated in accor-
dance with this arbitration provision. You and 
we  agree  that  bringing  the  lawsuit  shall  not 
operate  as  a  waiver  of  our  right  to  demand 
arbitration.
Cost of Arbitration: If you start arbitration, you 
agree  to  pay  the  initial  filing  fee  and  deposit 
required by the AAA. If we start arbitration we 
will pay the filing fee and deposit. If you believe 
you are financially unable to pay such fees you 
may ask the AAA to defer or reduce such fees, 
pursuant to the Commercial Arbitration Rules 
and Procedures. If the AAA does not defer or 
reduce such fees so that you are able to afford 
them  we  will,  upon  your  written  request,  pay 
the fees, subject to any later allocation of the 
fees and expenses between you and us by the 
arbitrator.
There may be other costs during the arbitration, 
such as attorney's fees, expenses of travel to 
the arbitration, and the costs of the arbitration 
hearings.  The  Commercial  Arbitration  Rules 
and Procedures determine who will pay those 
fees.
Location  of  Arbitration:  Any  arbitration  hearing 

will  take  place  in  the  state  in  which  you  live 
unless  you  and  we  both  agree  to  another 
location.
Enforcement of Arbitration: After the arbitrator 
has made a decision, either you or we may take 
any  legal  action,  including  filing  a  lawsuit,  to 
enforce the arbitrator's decision in any federal 
or state court that has jurisdiction.
CHANGE OF ADDRESS:
If  you  move,  you  must  notify  us  of  your  new 
address as well as your new phone numbers in 
writing. Please write them on the payment stub 
of  your  Monthly  Statement  so  we  can  change 
our records. 
AMENDMENT:
We  can  amend  this  agreement  from  time  to 
time, upon forty five days advance notice to you. 
The  new  terms,  including  any  increase  or 
decrease  in  the  fees,  charges  or  periodic  rate 
shall apply both to New Purchases and to New 
Cash Advances made on and after the effective 
date. In case of any change in the periodic rate 
or certain fees, the new fees, periodic rate and 
APR  will  not  be  more  than  the  maximum  rate 
permitted by applicable law. 
ASSIGNMENT:
We  can  assign  this  Agreement  to  others  upon 
proper  notification  to  you.  You  may  not  assign 
this  Agreement  to  others  without  our  permis-
sion.  IBERIABANK  has  in  the  past  sold  and 
assigned all or part of its credit card portfolio to 
one  or  more  financial  institutions  located  in 
states  other  than  Louisiana.  At  its  sole  discre-
tion,  IBERIABANK  reserves  the  right  to  do  so 
again,  and  any  such  sale  may  include  your 
Account.  IBERIABANK  has  also  denied  credit 
solely on the basis that the applicant previously 
had  an  Account  with  IBERIABANK  that  was 
sold and assigned to another institution. In the 
event your Account is sold to another institution, 
IBERIABANK  reserves  the  right  to  deny  your 
application for another credit card on this basis. 
In  the  event  your  Account  is  sold  to  another 
institution, the purchaser may elect to offer you 
Account terms and conditions which differ from 
those set forth in this Agreement and which may 
include  an  Annual  Percentage  Rate  which  is 
substantially higher than the Annual Percentage 
Rate  offered  by  IBERIABANK.  The  purchaser 
may  also  offer  you  the  option  of  rejecting  the 
new terms and conditions, but it is highly prob-
able that your rejection of new terms and condi-
tions  offered  by  a  purchaser  would  result  in 
to  make 
your 
cancellation 

right 

of 

purchases  or  obtain  cash  advances  with  your 
card.
In the event your card is canceled under these 
circumstances and your account was assessed 
an  annual  fee,  IBERIABANK  will  refund  a 
portion  of  your  annual  fee.  The  amount  of  the 
refund  will  be  determined  by  multiplying  the 
annual  fee  most  recently  charged  to  your 
Account by a fraction, the numerator of which is 
the  number  of  days  remaining  in  the  one  year 
period covered by the fee  and the denominator 
of which is 365. It may be necessary for you to 
provide IBERIABANK  with a written request for 
the  refund,  since  IBERIABANK  may  not  have 
access  to  records  indicating  who  would  be 
entitled  to  a  refund.  In  the  event  your  card  is 
canceled,  you  will  still  be  obligated  to  pay  the 
existing balance of your Account in accordance 
with the terms of this Agreement. 
APPLICABLE LAW:
We  are  a  bank  (IBERIABANK)  whose  home 
state  is  Louisiana.  Your  Account  and  each 
advance of principal there under will be a loan 
made in Louisiana. Questions arising in connec-
tion with this Agreement or your Account will be 
decided by, as applicable, (i) Louisiana law, (ii) 
any laws of other states which are made appli-
cable by laws of the State of Louisiana, includ-
ing  Title  6  of  the  Louisiana  Revised  Statutes, 
and  (iii)  the  laws  of  the  United  States  of 
America.

For information about product specific enhance-
ments,  you  may  view 
full  disclosures  at 
http://creditcards.iberiabank.com,  email: 
creditcard.servicing@iberiabank.com  or  call 
(800) 563-8891.

IMPORTANT INFORMATION TO
READ AND SAVE

CARDHOLDER CREDIT CARD
AGREEMENT AND
ADDITIONAL DISCLOSURES
(MEMBERSHIP RULES)

IBR0111SELECT
Rev. 12.2011
SC 448.449.450

13

14

15

 
CARDHOLDER DISCLOSURE
AND CREDIT CARD AGREEMENT
This  agreement  explains  the  terms  of  your 
credit card account with IBERIABANK, we are 
a  federally-chartered  savings  bank  with  our 
headquarters located in Louisiana. Please read 
it carefully and keep it for your records.
MEANING OF WORDS:
In  this  agreement  the  words  “You”,  “Your”, 
“Yours”,  and  “Borrower”  mean  anyone  who 
signs the Credit Card Application or otherwise 
agrees  in  writing  to  be  obligated  under  this 
agreement.  The  words  “We”  and  “Us”  mean 
IBERIABANK,  200  West  Congress  Street, 
Lafayette,  Louisiana,  the  Creditor  under  this 
agreement.  The  word  “Account”  means  your 
Credit  Card    Account.  The  word  “Card(s)” 
means any Visa Credit Card(s) which IBERIA-
BANK issues on your Account. The word “Pur-
chases”  means  amounts  charged  to  your 
Account  when  you  use  your  Card(s)  or  give 
your Account number to buy or lease goods or 
services. “Purchases” also means the fees and 
charges which, when charged to your Account, 
are treated as purchases and are subject to an 
INTEREST  CHARGE.  The  phrase  “Cash 
Advances”  means  loans  charged  to  your 
Account which you obtain by use of your Card, 
your  Account  number  or  your  Convenience 
Checks.  The  phrase  “Convenience  Checks” 
means checks charged to your Account which 
you use to buy or lease goods or services or 
obtain  cash.  The  phrase  “Balance  Transfer 
Checks”  means  checks  charged  to  your 
Account which you use to pay credit or charge 
accounts  at  another  financial  institution  or 
department  store.  Balance  Transfers  will  be 
treated as purchases.
YOUR RESPONSIBILITY:
This agreement applies to any Card(s) we have 
issued  to  you.  You  will  be  obligated  by  this 
Agreement as soon as you use your Card(s) 
for  a  Purchase,  Balance  Transfers  or  Cash 
Advance. If you applied for a joint account, each 
of you will be obligated to pay all amounts owing 
on your account. Upon request we may issue 
additional Cards to person(s) you authorize to 
use the Account. You are responsible for paying 
all charges they make with their Card(s). You 
agree to the terms of this Agreement, as it may 
be amended from time to time, when you obtain 
credit or authorize others to obtain credit under 
this Agreement. Anyone you authorize to use 
the Account is also subject to the terms of this 
Agreement.  

PROMISE TO PAY:
When you use your Account or permit anyone 
else to use it for a Purchase, Balance Transfer 
or  Cash  Advance,  you  promise  to  pay  us  in 
accordance with the terms of this Agreement, 
the  total  amount  of  all  Purchases,  Balance 
Transfer and Cash Advances. You also promise 
to pay any INTEREST CHARGE owing under 
this agreement as explained below. The Bank 
does  not  waive  its  rights  to  collect  the  full 
amount due if you pay late or you pay part of 
the  bill,  even  if  you  write  the  words  "Paid  In 
Full" (or similar words) on any correspondence 
to the Bank.
CREDIT LIMIT:
Your  Account  will  have  a  credit  limit  that  we 
set. We may change the limit at any time and 
for any reason and, if we do, we will notify you 
promptly  thereafter.  You  agree  that  the 
outstanding balance of your Account (including 
INTEREST CHARGES) will never exceed this 
amount, but that if we allow it to, which we may, 
you agree to pay us the excess when we ask 
you to. You can apply for a higher credit limit 
at any time if you wish.
ANNUAL MEMBERSHIP FEE:
You  agree  to  pay  a  non-refundable  Annual 
Membership Fee of $35.00 for your VISA Clas-
sic Account. This fee will be charged to your 
Account as a purchase due currently on your 
first monthly statement and annually thereafter. 
This fee will continue to be charged until your 
Account  is  paid  in  full,  with  no  further  credit 
available. Payment of the Annual Membership 
Fee does not assure that the terms and condi-
tions of your Account will remain unchanged 
through out the annual period covered by the 
Fee. IBERIABANK may amend this Agreement 
or  cancel  your  Account  at  any  time  in  the 
manner provided in this Agreement. In the event 
IBERIABANK  cancels  your  Account  without 
cause, IBERIABANK will refund to you a pro 
rata  portion  of  your  Annual  Membership  Fee 
based  on  the  time  remaining  in  the  annual 
period covered by the Fee. However, a cancel-
lation of your Account shall not be considered 
to  have  been  without  cause  if  IBERIABANK 
offers  to  establish  a  new  Account  to  replace 
the canceled Account.
PURCHASES:
You may use your Card(s) to charge purchases 
of  goods  and  services  wherever  the  Card(s) 
is/are honored by signing a Sales Slip. Except 
as provided in the accompanying notice about 
your  rights  to  dispute  any  billing  errors,  we

•  While you do not have to pay the amount in  
question, you are responsible for the remain 
der of your balance.

•  We can apply any unpaid amount against  

your credit limit.

After we finish our investigation, one of two 
things will happen:
• 

If we made the mistake: You will not have  
to pay the amount in question or any  
interest or other fees related to that  
amount.
If we do not believe there was a mistake:  
• 
  You will have to pay the amount in ques- 

tion, along with the applicable interest and  
fees. We will send you a statement of the  
amount you owe and the date payment is  
due. We may then report you as delin- 
quent if you do not pay the amount we  
think you owe.

If you receive our explanation but still believe 
your bill is wrong, you must write to us within 
10 days telling us that you still refuse to pay. If 
you do so, we cannot report you as delinquent 
without also reporting that you are questioning 
your bill. We must tell you the name of anyone 
to whom we reported you as delinquent and we 
must  let  those  organizations  know  when  the 
matter has been settled between us.
If we do not follow all of the rules above, you do 
not have to pay the first $50 of the amount you 
question even if your bill is correct.
Your  Rights  If  You  Are  Dissatisfied  With 
Your Credit Card Purchases
If you are dissatisfied with the goods or services 
that  you  have  purchased  with  your  credit  card 
and  you  have  tried  in  good  faith  to  correct  the 
problem  with  the  merchant,  you  may  have  the 
right  not  to  pay  the  remaining  amount  due  on 
the purchase.
To  use  this  right,  all  of  the  following  must  be 
true:  
1. The purchase must have been made in your 
home state or within 100 miles of your current 
mailing  address  and  the  purchase  price  must 
have  been  more  than  $50.  (Note:  Neither  of 
these  are  necessary  if  your  purchase  was 
based on an advertisement we mailed to you, or 
if we own the company that sold you the goods 
or services.)
2. You must have used your credit card for the 
purchase. Purchases made with cash advances 
from an ATM or with a check that accesses your 
credit card account do not qualify.

3.  You  must  not  yet  have  fully  paid  for  the 
purchase.
If all of the criteria above are met and you are 
still dissatisfied with the purchase, contact us in 
writing or electronically at:
IBERIABANK
PO Box 31535, Tampa. FL 33631-3535
creditcard.servicing@iberiabank.com
While  we  investigate,  the  same  rules  apply  to 
the disputed amount as discussed above. After 
we  finish  our  investigation,  we  will  tell  you  our 
decision.  At  that  point,  if  we  think  you  owe  an 
amount and you do not pay, we may report you 
as delinquent.
ARBITRATION:
THIS ARBITRATION PROVISION LIMITS OUR 
RIGHT TO LITIGATE CLAIMS IN COURT AND 
YOUR  RIGHT  TO  A  JURY  TRIAL.  YOU 
SHOULD  READ  THIS  PROVISION  CARE-
FULLY.  Any  claim,  dispute,  or  controversy  (a 
"Dispute")  between  you  and  us 
including 
without  limitation  those  related  to  this  Card-
holder  Agreement,  your  Account,  goods  or 
services  purchased  in  whole  or  part  by  use  of 
your Account,  or those relating to the validity, 
enforceability or scope of this arbitration provi-
sion shall be resolved, upon the election of you 
or  us,  by  binding  arbitration  pursuant  to  this 
arbitration  provision  and 
the  Commercial 
Arbitration Rules and Procedures of the Ameri-
can Arbitration Association (AAA). This arbitra-
tion  provision  also  applies  to  any  Dispute 
between  you  and  any  of  our  employees,  our 
affiliate companies, and any of their employees. 
This arbitration provision is made pursuant to a 
transaction  involving  interstate  commerce  and 
shall  be  governed  by  the  Federal  Arbitration 
Act, 9 U.S.C. S1-16.
The arbitrator shall apply applicable substantive 
law  consistent  with  the  Federal  Arbitration  Act 
and  applicable  statutes  of  limitations  and  shall 
honor all claims of privilege recognized at law. 
This  arbitration  provision  is  fully  binding  in  the 
event a class action is filed in which you would 
be a class representative or member. You and 
we  agree  that  arbitrations  pursuant  to  this 
arbitration  provision  which  involve  you  and  us 
and/or  us  and  any  other  person  cannot  be 
consolidated.  You  and  we  further  agree  that 
there shall be no class action arbitration pursu-
ant to this arbitration provision. This arbitration 
provision shall survive the inactivation or termi-
nation  of  this  Cardholder  Agreement  or  your 

1

2

11

12

 
 
 
 
 
 
 
 
 
 
 
 
any other agreement we have previously had 
with you) and (iv) advising you that your use 
of the card to purchase goods or services or 
obtain cash after you have received the notice 
will constitute your agreement to the terms of 
the new contract. You and we now agree that 
our sending such a notice to you coupled with 
your subsequent use of your credit card in the 
manner set forth in the notice will be one means 
by  which  we  can  form  a  valid,  enforceable 
contract with one another on the terms set forth 
in the notice.
DEFAULT:
If you are in default, we may require you to pay 
the entire unpaid balance of your Account at 
once. We may also cancel your right to charge 
amounts to this Account. If we ask, you agree 
to promptly cut in half and return to us all Credit 
Card(s)  and  also  any  other  Credit  Access 
Devices we may have issued for your Account. 
You  will  be  in  default  if  you  do  not  make  a 
payment on time on this Account or any other 
loan from us, or if you go over the credit limit 
on this Account, or if you break any promises 
under any agreement with us. You will also be 
in default if you die or become bankrupt, or give 
us false information to get this Account, or if 
anything  happens  that  leads  us  to  believe  in 
good  faith  that  you  will  not  pay  us  what  you 
owe us or keep your promises to us. You will 
also be in default if the usual business of any 
persons or organization that must pay on this 
Account is suspended or stopped or someone 
tries by legal process to reorganize, liquidate, 
or dissolve this business. Copies of documents 
like  Monthly  Statements,  Sales  Slips,  Cash 
Advance forms, and Loan Checks will be com-
petent evidence before a court to establish the 
amount you owe to us. We will have no obliga-
tion to produce the originals.
COLLECTION COSTS:
If you default, you agree to pay our collection 
costs, including court costs and reasonable 
attorney's fees. 
OTHERS USING YOUR ACCOUNT:
You  promise  to  pay  for  all  Purchases  and 
Advances  made  by  anyone  you  authorize  to 
use your Account, whether or not you notify us 
that  they  will  be  using  it.  If  someone  else  is 
authorized to use your Account and you want 
to end that person's privilege, you must let us 
know in writing. If he or she has a Card, you 
must return that Card with your written notice.

YOUR  BILLING  RIGHTS:  Keep  this  Docu-
ment for Future Use
This  notice  tells  you  about  your  rights  and  our 
responsibilities under the Fair Credit Billing Act.

What To Do If You Find A Mistake On Your 
Statement
If you think there is an error on your state-
ment, write us at: Customer Service, P.O.
Box 31535, Tampa, FL 33631-3535. You 
may also contact us on the Web via e-mail:
creditcard.servicing@iberiabank.com. In 
your letter, give us the following information:

•  Account information: Your name and  
  account number.
•  Dollar amount: The dollar amount of the  
  suspected error.
•  Description  of  problem:  If  you  think 
  there is an error on your bill, describe 
  what you believe is wrong and why you 
  believe it is a mistake. You must contact 
  us:

     •  Within 60 days after the error appeared on    
        your statement.
     •  At least 3 business days before an auto- 
        mated payment is scheduled, if you want to  
        stop payment on the amount you think is  
        wrong.
You  must  notify  us  of  any  potential  errors  in 
writing or electronically via e-mail. You may call 
us, but if you do we are not required to investi-
gate any potential errors and you may have to 
pay the amount in question. 
What Will Happen After We Receive Your 
Letter 
When we receive your letter, we must do 
two things:
1.  Within  30  days  of  receiving  your  letter,  we 
must  tell  you  that  we  received  your  letter.  We 
will also tell you if we have already corrected the 
error. 
2.  Within  90  days  of  receiving  your  letter,  we 
must  either  correct  the  error  or  explain  to  you 
why we believe the bill is correct. 
While we investigate whether or not there 
has been an error:
•  We cannot try to collect the amount in  
question, or report you as delinquent on that  
amount.

•  The charge in question may remain on your  
statement and we may continue to charge  
you interest on that amount.

will not be responsible to you for any claim you 
may have about the quality of goods or services 
purchased with your Card(s). We also are not 
and will not be responsible for any damage or 
injury  caused  by  goods  or  services  that  you 
purchase with your Card(s).
CASH ADVANCES:
You  can  use  your  Card(s)  to  obtain  a  Cash 
Advance (borrow money) at any participating 
bank by presenting your Card(s) and complet-
ing  a  Cash  Advance  Slip.  You  can  also  use 
your Card(s) to obtain a Cash Advance from 
an  Automated  Teller  Machine  (ATM)  that 
accepts the Card(s). Cash Advances and ATM 
Withdrawals will be limited to 50% of your credit 
line available.
You  agree  to  pay  the  Bank  a  Cash  Advance 
Fee  of  five  percent  (5%)  of  the  transaction 
amount for all transactions. There is a minimum 
fee of $5 per transaction and a maximum fee 
of $100 per transaction. The fee will apply to 
all Cash Advances, excluding balance trans-
fers.
CONVENIENCE CHECKS:
We  may  issue  Convenience  Checks  on  your 
Account  and  you  may  use  them  as  regular 
checks;  however,  you  cannot  use  a  Conve-
nience Check to pay any amount owing on your 
Credit  Card  Account  under  this  Agreement. 
Convenience  Checks  will  be  treated  as 
Purchases on your Account. We may not pay 
any Convenience Check if, by paying the check, 
your unpaid balance would exceed your credit 
limit, you are attempting to pay another account 
you may have with IBERIABANK, or if you are 
in default, or if we have canceled your credit 
availability. If we decline to pay a Convenience 
Check  for  any  of  the  above  reasons,  we  will 
charge you a fee of $35.00.
BALANCE TRANSFERS:
We may permit you to transfer a balance from 
your  credit  card  account(s)  at  other  financial 
institutions or department stores; however, we 
will  not  pay  a  Balance  Transfer  Check  if  by 
paying the check your unpaid balance would 
exceed your credit limit, if the Check was written 
for  a  purpose  other  than  transferring  the 
balance  of  another  credit  account  to  your 
Account with us, if you are in default, or if we 
have  canceled  your  credit  availability.  If  we 
decline  to  pay  a  Balance  Transfer  Check  for 
any of the above reasons, we will charge you 
a  fee  of  $35.00.    Balance  Transfers  will  be 
treated  as  Purchases.  You  agree  to  pay  the 
Bank  a  Balance  Transfer  Fee  of  (3%)  of  the

transaction amount for all Balance Transfers 
accepted. There is not a minimum or maximum 
fee applicable to the transactions. The fee will 
apply to all Balance Transfers.
MONTHLY STATEMENT:
At the end of every monthly billing period, we 
will send you a billing statement advising you 
of  the  status  of  your  Account,  if  there  is  a 
balance on it, or if we have imposed an INTER-
EST  CHARGE.  This  billing  statement  will 
include such items as the advances we made 
for you, the INTEREST CHARGE imposed, the 
payments  we  received,  the  total  amount  you 
owe  us  (the  "New  Balance"),  the  minimum 
payment you must make to us and when that 
payment  is  due.  The  payment  due  date  is 
twenty-five (25) days from the closing date for 
billing. As explained below, late payment can 
result in a Late Fee.
MINIMUM PAYMENT:
You  can  pay  off  all  your  purchases  and 
advances in full each month, or you can pay in 
monthly installments. If you decide  to pay in 
installments, then you must pay us, each billing 
cycle, a minimum payment of at least equal to 
2% of your outstanding balance or 1% of your 
outstanding balance plus all assessed fees and 
interest charges, whichever is greater, plus any 
amount  which  is  past  due  or  which  exceeds 
your credit limit.
LATE FEES:
If  we  do  not  receive  at  least  the  minimum 
monthly  payment,  on  or  before  the  Payment 
Due  Date  shown  on  your  monthly  statement, 
you  may  be  charged  a  late  fee  based  on  the 
balance  of  your  account  for  each  such  late 
payment up to $35.  Late Fees will be identified 
on  your  monthly  statement  and  treated  as 
purchases due currently.
DOCUMENT RETRIEVAL AND OTHER 
FEES:
A fee of $5.00 will apply per page for requested 
statement  copies.  Anyone  who  makes  a 
payment  by  phone  by  calling  one  of  our 
customer  service  representatives  will  be 
assessed a fee of $7.00 per payment made. If 
you ask for a copy of any Sales Slip or Cash
Advance Slip, we will charge you $13.00 for
each copy we provide. However, there will be 
no  charge  to  you  if  we  provided  the  copy  in 
response to a billing error and our investigation 
shows that you are correct. We may charge a 
fee of $35.00 for any check returned to us, for 
any reason, as non payable. We may charge 

9

10

3

4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
a fee of $5.00 each time we provide you with 
an  additional  or  replacement  card  at  our 
request. We may charge you a fee of $10.00 
each time we stop payment of a Convenience 
Check  or  a  Balance  Transfer  Check  at  your 
request. We may charge you a fee of $10.00 
each time we change the monthly Payment Due 
Date for your Account at your request. We may 
charge you a fee of $15.00 if we delete a Card-
holder  or  an  additional  authorized  Signer  at 
your request. You are entitled to have a total 
of two Cardholders and additional authorized 
Signers on your Account at no charge. We may 
charge you a fee of $15.00 for adding any addi-
tional Cardholders or authorized Signers. We 
may charge you a fee of $5.00 for sending you 
a replacement Personal Identification Number 
mailer or changing the one randomly assigned 
by the computer.
APPLICATION OF PAYMENTS:
In  accordance  with  applicable  law,  we  will 
choose  the  order  in  which  any  Minimum 
Payment will be applied to your indebtedness 
to  us  at  the  time  the  payment  is  made.  Any 
payment you make in excess of any require-
ment Minimum Payment will be applied first to 
the balances with the highest ANNUAL PER-
CENTAGE RATE and then to each successive 
balance  bearing  the  next  highest  ANNUAL 
PERCENTAGE RATE. Payments in excess of 
the required Minimum Payment will not affect 
your obligation to make future required Mini-
mum Payments, calculated in accordance with 
this  Agreement,  while  any  balances  are 
outstanding. We will allow time for checks and 
automatic  payments  to  be  honored  by  your 
bank before the funds will be available for future 
purchases, cash advances or balance transfers. 
Payments  received  after  5:00  PM  which  are 
mailed to the address on your monthly state-
ment will be posted the following business day. 
From  time  to  time,  we  may  let  you  skip  or 
reduce one or more monthly payments during 
a  year  and/or  we  may  temporarily  reduce  or 
eliminate certain INTEREST CHARGES on all 
or a portion of your Credit Card account balance 
or offer you other special terms. If we do, we 
will advise you of the scope and duration of the 
applicable skip or promotional feature. When 
the skip or promotion feature ends, your regular 
rates and all the terms of the Agreement will 
resume.  We  may  allow  time  for  checks  and 
automatic  payments  to  be  honored  by  your 
bank before the funds will be available for future 
purchases, cash advances, balance transfers 
or convenience checks.

INTEREST CHARGE:
An  INTEREST  CHARGE  will  be  imposed  on 
Credit Purchases only if you elect not to pay 
the entire New Balance shown on your monthly 
statement for the previous billing cycle within 
25 days from the closing date of that statement.  
If you elect not to pay the entire New Balance 
within  that  25-day  period,  a  INTEREST 
CHARGE will be imposed on the unpaid aver-
age daily balance of the Credit Purchases com-
prising  such  New  Balance.  The  INTEREST 
CHARGE  will  be  imposed  on  such  Credit 
Purchases from the closing date of the state-
ment. 
The  INTEREST  CHARGE  will  continue  to 
accrue until the closing date of the billing cycle 
preceding  the  date  on  which  the  entire  New 
Balance  is  paid  in  full  or  until  the  date  of 
payment if more than 25 days from that closing 
date.   
The INTEREST CHARGE on Credit purchases 
for a billing cycle is computed by applying the 
"Monthly Periodic Rate" to the Average Daily 
Balance of Credit Purchases, which is deter-
mined by dividing the sum of the daily balances 
during the billing cycle by the number of days 
in the cycle. To get the "Monthly Periodic Rate" 
applicable  to  the  current  billing  cycle,  the 
Annual  Percentage  Rate  (APR)  in  effect  is 
divided by 12. If you elect to pay the entire New 
Balance within the 25-day period, each daily 
balance of Credit Purchases is determined by 
adding to the outstanding balance of the Credit 
Purchases at the beginning of the billing cycle 
any  new  Credit  Purchases  made  on  your 
Account, and subtracting payments as received 
and  credits  as  posted  to  your  Account,  but 
excluding any unpaid INTEREST CHARGES. 
If you pay your balance in full each month, but 
pay  less  than  the  full  balance  in  any  given 
month, we will credit any payment made within 
the 25-day period on the first day of the billing 
cycle. You cannot avoid INTEREST CHARGES 
on Cash Advances. INTEREST CHARGES on 
Cash  Advances  begin  on  the  date  of  the 
advance and continue until your Cash Advance 
Balance  is  paid  in  full.    The  Average  Daily 
Balance of Cash Advances is the sum of the 
unpaid  balances  of  Cash  Advances  on  each 
day of the current billing cycle divided by the 
number of days in the current billing cycle. 
Such unpaid balances on Purchases and Cash 
Advances are subject to INTEREST CHARGES 
computed by applying a Monthly Periodic Rate 
as explained above. The minimum INTEREST 
CHARGE is $ .50. 

ANNUAL PERCENTAGE RATE:
The ANNUAL PERCENTAGE RATES (APRs) 
applicable  to  your  Account  may  vary  or 
increase. The APRs will be determined monthly 
by adding a Spread to an Index.  The Index for 
each  billing  cycle  is  the  highest  U.S.  “Prime 
Rate” published in the Money Rates Table of 
the  Wall  Street  Journal  during  the  calendar 
month  immediately  preceding  the  calendar 
month in which the billing cycle ends.  In each 
case, the spreads applicable to your Account 
will be based on our assessment of your credit-
worthiness  at  the  time  of  your  application.  
Please see attached letter and Account Open-
ing  Disclosure  for  specific  information  that 
relates  to  the  current  value  of  the  index  and 
your applicable spread.
CREDIT BALANCE:
If your total new balance is a credit balance, 
we will refund the amount of the credit to you 
promptly, if you request us to in writing, or as 
required by law. Credit balances of less than 
$1.00 will not be refunded unless requested by 
cardholder  prior  to  the  balance  being  on  the 
account for less than 90 days.
FOREIGN TRANSACTIONS:
If you make any purchase in foreign currencies, 
Visa U.S.A. will convert the foreign currencies 
into U.S. Dollars using their applicable currency 
conversion procedures.  Currently the conver-
sion procedures utilize a rate selected from a 
range of rates available in wholesale currency 
markets for the applicable central processing 
date, which rate may vary from the rate they 
receive, or the government mandated rate in 
effect for the applicable central processing date, 
in each instance, plus or minus any adjustment 
determined by the Bank. You agree to pay the 
Bank the sum in U.S. Dollars as converted by 
Visa U.S.A.  The currency conversion rate used 
on the conversion date may differ from the rate 
in  effect  on  the  date  you  used  your  card. 
Transactions with a foreign merchant may or 
may  not  involve  a  currency  conversion.  You 
agree to pay the Bank a foreign transaction fee 
of three percent (3%) of the transaction amount 
for all transactions where the merchant country 
is not the United States, regardless of whether 
a currency conversion occurs.
ILLEGAL TRANSACTIONS:
You may not use your Credit Card for any illegal 
transaction. 

SECURITY INTEREST:
Collateral securing other loans with us, other 
than  a  dwelling  used  as  your  principal 
residence, may also secure this Account.
LOST CARDS:
Though you may not be liable for the unauthor-
ized use of your Card(s), you will immediately 
notify us of the loss, theft, or possible unauthor-
ized use as soon as it is known to you in order 
to limit any potential loss. You will telephone 
us at 1-800-765-0853 to report any such occur-
rence.

LIABILITY FOR UNAUTHORIZED USE:
If you notice the loss or theft of your credit card 
or a possible unauthorized use of your card, you 
should  write  to  use  immediately  at:  Customer 
Service , P.O. Box 31535, Tampa, FL 33631-
3535,  or  call  us  at  1-800-765-0853.  You  may 
also  contact  us  on 
the  Web  via  e-mail: 
creditcard.servicing@iberiabank.com.  You 
will not be liable for any unauthorized use that 
occurs  after  you  notify  us.  You  may,  however, 
be  liable  for  unauthorized  use  that  occurs 
before your notice to us. In any case, your liabil-
ity will not exceed $50 [unless this account is for 
business use and 10 or more cards are issued 
to  employees  of  your  company  in  which  case 
there  will  be  no  limit  on  your  liability  for  unau-
thorized use]. You may have no liability if certain 
conditions are met in accordance with the Visa 
©  Zero  Liability  program  (contact  us  for  more 
details).
CANCELLATION OF CREDIT AVAILABIL-
ITY AND CREATION OF NEW ACCOUNTS:
We can cancel your Account any time, by phone 
or by writing you at the address shown for you 
on our Account records. You can cancel your 
Account by writing to us. Of course if your new 
Account is canceled, you are required to pay 
everything you owe us, including any amounts 
that have not been billed to you yet. You are 
also required to return all Card(s) we have given 
you. In the event we cancel your Account, we 
may offer to enter into a new contract with you 
establishing a new Account to replace the one 
we canceled. One method we may use to offer 
you a new contract is to include a notice in your 
monthly billing statement (i) advising you of the 
cancellation of your existing account, (ii) offer-
ing to enter into a new contract with you estab-
lishing a new Account which you can access 
with  your  existing  card,  (iii)  setting  forth  the 
terms of the new contract (which may include 
terms incorporated by reference from this or

5

6

7

8

Pricing Addendum 

Interest  Rates  and Interest  Charges 
Annual  Percentage  Rate 
(APR)  for Purchases 

0.00%  Fixed  introductory  APR  for  twelve  billing  periods  from  your  account 
open  date.   After  that,  your  APR  will  be 7.50%. This  APR  will  vary  with  the 
market  based  on the Prime  Rate. 

APR  for Balance 
Transfers 

1.99% 

Introductory  APR for twelve  billing  periods  from the date of the balance  transfer 

check.* 

After that, your APR will be the same  as your assigned  purchase  rate. This APR 

will vary with the market  based  on the Prime  Rate. 

APR  for Cash  Advances 

12.75% 

This APR will vary with the market  based  on the Prime  Rate. 

Paying  Interest 

Minimum  Interest  Charge 
Fees 
Set-up  and Maintenance 
Fees 

Your  due date is at least 25 days after the close of each billing  cycle. We will not 
charge  you interest  on purchases  if you pay your entire  balance  by the due date 
each  month. We will begin charging  interest  on cash advances  and balance 
transfers  on the transaction  date. 

If you are charged  interest,  the charge  will be no less than  $.50. 

• Annual  Fee 

$35 

• Additional  Card Fee 

$5 per occurrence 

Transaction  Fees 

• Balance  Transfer 

3% of the transfer  amount 

• Cash Advance 

Either  $5 or 5% of the amount  of each transfer,  whichever  is greater  (maximum 
fee: $100) 

• Foreign  Transaction 

3% of the transaction  amount  for all transactions  where  the merchant  country  is 
not the United  States,  regardless  of whether  a currency  conversion  occurs. 

Penalty  Fees 

• Late Payment 
• Returned  Payment 

up to $35 
up to $35 

*Introductory  APR offer 
for Balance  Transfers 

Balance  Transfer  option  must be used by the end of the third month  following 
account  opening  or the day you receive  your card, whichever  is later,  to receive 
the 1.99 APR for twelve  billing  cycles  on those  balances.   After that, the standard 
APR for balance  transfers  will apply.   You may only conduct  a balance  transfer 
using  a balance  transfer  check,  which  you receive(d)  with your account 
agreement. 

Rates  applicable  to this account  are as follows: 

Purchases  – A Fixed  Annual  Percentage  Rate  of 0.00%  for the first  twelve  (12)  months  following 
account  opening  followed  by an Annual  Percentage  Rate  of 7.50%  which  is a Variable  Purchase 
Rate  of Prime  plus 4.25%  having  a Monthly  Periodic  Rate of 0.63%. 

Cash Advances  and Convenience  Checks–  An Annual  Percentage  Rate of 12.75%,  which  is a 
Variable  Cash Advance  Rate of Prime  plus 9.50%,  having  a Monthly  Periodic  Rate of 1.06%. 

Balance  Transfers  – An Annual  Percentage  Rate of 1.99%,  having  a Monthly  Periodic  Rate of 
0.17%,  for the first twelve  (12) billing  cycles  from  the date the check  is posted  to your account  with 
your Variable  Purchase  Rate thereafter.   Balance  Transfer  checks  must be used within  three (3) 
months  of the account  open date in order to take advantage  of the 1.99%  promotional  offer. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Variable  Purchase  Rate will apply  to any Balance  Transfer  Checks  that are posted  during  a 
non-promotional  period. 

Index  – As of April 15, 2012 the U.S. Prime  Rate is 3.25%. 

The ANNUAL  PERCENTAGE  RATES  (APRs)  applicable  to this account  may vary or increase  monthly. 
The APRs  will be determined  monthly  by adding  a Spread  to an Index.  The Index for each billing  cycle  is 
the highest  U.S. “Prime  Rate”  published  in the Money  Rates  Table  of the Wall Street  Journal  during  the 
calendar  month  immediately  preceding  the calendar  month  in which  the billing  cycle ends.  In each case, 
the spreads  applicable  to your Account  will be based  on our assessment  of your creditworthiness  at the 
time of your application. 

To calculate  your balance  we use a method  called  “average  daily  balance  (including  new purchase).”   We 
figure  the interest  charge  on your account  by applying  the periodic  rate to the “average  daily balance”  of 
your account.  To get the “average  daily balance”  we take the beginning  balance  of your account  each 
day,  add  any  new  [purchases/advances/fees],  and  subtract  [any  unpaid  interest  or other  finance  charges 
and]  any  payments  or credits.  This  gives  us the  daily  balance.  Then,  we add  up all the  daily  balances  for 
the  billing  cycle  and  divide  the  total  by  the  number  of days  in the  billing  cycle.  This  gives  us the  “average 
daily  balance.”