BB&T SPECTRUM CASH REWARDS PROGRAM  
Summary of BB&T Spectrum Cash Rewards Program Terms and Conditions 

The  following  Spectrum  Cash  Rewards  Program  terms  and  conditions  (“Terms  and  Conditions”)  govern  any  and  all  rewards 
available under your Spectrum Cash Rewards credit card (“Credit Card”). These Terms and Conditions are an addendum to your 
Credit  Card agreement, and in the event  of  any conflict,  the  terms of your  Credit  Card  agreement will control.   You  accept and 
agree  to  be  bound  by  the  Terms  and  Conditions  whenever  you  use  your  Credit  Card.    As  used  below,  the  terms  “we,” “us,”  or 
“our”  refer  to  BB&T,  the  “Program”  refers  to  the  Spectrum  Cash  Rewards  Program,  and  “Cash  Back”  refers  to  all  rewards 
earned or redeemed in the Program.  In addition, the terms “you”, “your,” or “member” refer to the person who is responsible for 
the Credit Card account. 

General Program Rules 
1.  The highlights of the BB&T Spectrum Cash Rewards Program Terms and Conditions outlined below are only a summary. 

You will receive the entire BB&T Spectrum Cash Rewards Terms and Conditions once your account opening process is 
complete. 

2.  The Program is only available to BB&T primary or joint accountholders who have a Credit Card that is intended to be used 
for personal and household purposes, and whose Credit Card account is in good standing, which means the account is 
open, current (no past due balances), not in default or delinquent, and outstanding balances do not exceed the approved 
credit line. 

3.  We reserve the right to alter, temporarily suspend, or terminate the Program at any time without notice, which may result 

in the cancellation of any outstanding Cash Back balance.  Any changes to the Program will be posted on the Program 
website accessible through Online Banking at BBT.com.  You may also call the BB&T Rewards Center at 1-844-295-
4937, seven days a week from 8 a.m. – midnight ET, except major holidays, for a copy of the current Program Terms and 
Conditions.  Changes may affect any Program benefit including, but not limited to, reward items, Cash Back value, and 
bonus Cash Back.  It is your responsibility to review Program rules for any changes. 

4.  We may suspend or terminate your participation in the Program, including your ability to redeem or access your earned 

Cash Back, if, in our sole discretion, we suspect you have engaged in fraud, misuse, abuse or suspicious activity in using 
the Credit Card, the Program, or any other BB&T rewards programs. In such event, we may close your Credit Card 
account immediately and without notice, which may result in the forfeiture of all your Cash Back. 

5.  We may also suspend or terminate your participation in the Program, including your ability to redeem or access your 
earned Cash Back, if you violate these Program rules or violate the terms of any other BB&T rewards program. 

6.  All reward items are subject to availability. We may withdraw, change, or replace specific available reward items or Cash 

Back or modify the redemption value of rewards at any time. 

7.  Cash Back cannot be used to make payments for obligations owed to us or our affiliates.  We may allow Cash Back to be 

applied as a credit on an account you maintain with us, but you must still make any required minimum payments. 

8.  Cash Back balances cannot be combined with any other loyalty/frequency reward program. 
9.  Unredeemed Cash Back balances have no monetary value. 
10.  You may gift your accrued Cash Back balances to another BB&T rewards program.  Please call the BB&T Rewards 
Center at 1-844-295-4937, or visit the Program’s website through Online Banking at BBT.com to learn whether your 
balances are available for gifting or to make a gift.  Cash Back transferred as a gift to another credit card rewards program 
are ineligible for future transfer.  Cash Back balances received as a gift expire one (1) year from the date of gifting. 
11.  If you cancel your participation in the Program you must additionally close your Credit Card account. You may call the 
BankCard Client Service Center at 1-800-476-4BBT (4228), Monday through Saturday, 6 a.m. - midnight ET for 
assistance. Any Cash Back balance not redeemed will be forfeited upon account closure by you or by us. 

12.  You may earn Cash Back on eligible purchases made with your Credit Card.  Eligible purchases include any signature-

based purchase, internet purchase, phone or mail-order purchase, or automatic bill payment, excluding cash advances, 
traveler’s checks, access checks, balance transfers, money orders, cash equivalents, fees, interest charges, credit 
insurance, fraudulent transactions, credits, and returns (each a “qualifying” purchase). 

You will earn: 

1% Cash Back on all eligible purchases 
You will earn one percent (1%) Cash Back for each qualifying purchase.  This means that for each $1.00 in qualifying 
purchases, you will earn $0.01 in Cash Back value.  There is no limit to the amount of 1% Cash Back earned. The 1% 
Cash Back earned will be applied to your Cash Back balance each week.  

2% Cash Back on eligible grocery store/supermarket purchases 
You will earn two percent (2%) Cash Back for each qualifying purchase spent at grocery stores/supermarkets.  This 
means that for each $1.00 in qualifying grocery store/supermarket purchases, you will earn $0.02 in Cash Back value. 
Purchases of groceries at certain merchants whose primary business is not grocery sales, such as gas stations, drug 
stores, convenience stores, or variety stores, will not earn 2% Cash Back, but are eligible to earn 1% Cash Back. The 2% 
Cash Back earned will be applied to your Cash Back balance each week and is subject to the Monthly Category Cap 
described below. 

2% Cash Back on eligible utilities purchases 
You will earn two percent (2%) Cash Back for each qualifying purchase spent on utilities, including telecommunication 
services (local and long distance calls, credit card calls, calls through use of magnetic-stripe-reading telephones, and fax 
services); cable, satellite and other pay television/radio/streaming services; electric, gas, water, and sanitary services.  
This means that for each $1.00 in qualifying utilities purchases, you will earn $0.02 in Cash Back value. Purchases at 
certain merchants, such as telecommunication equipment and telephone sales, telegraph services, and insurance 
premiums, will not earn 2% Cash Back, but are eligible to earn 1% Cash Back. The 2% Cash Back earned will be applied 
to your Cash Back balance each week and is subject to the Monthly Category Cap described below. 

 
 
 
 
 
 
3% Cash Back on eligible gas purchases 
You will earn three percent (3%) Cash Back for each qualifying purchase spent on gas at service stations and automated 
fuel dispensers.  This means that for each $1.00 in qualifying gas purchases, you will earn $0.03 in Cash Back value. 
Purchases at certain merchants whose primary business is not the sale of automotive fuel, such as supermarkets, 
convenience stores, marinas, automotive repair shops, certain truck stops, warehouse clubs, and purchases of fuels such 
as propane or kerosene, will not earn 3% Cash Back, but are eligible to earn 1% Cash Back. The 3% Cash Back earned 
will be applied to your Cash Back balance each week and is subject to the Monthly Category Cap described below. 

Merchant Category Codes for 2% or 3% Qualifying Purchases 
Each merchant – that is a retailer, business or any other place where you make a purchase – is assigned a Merchant 
Category Code that indicates the merchant's area of business. For example, grocery stores or supermarkets are generally 
assigned a specific Merchant Category Code. We use Merchant Category Codes to determine whether eligible purchases 
qualify for 2% or 3% Cash Back.  We do not assign or have any control over Merchant Category Codes, which are chosen 
and assigned by a third party, who may change the Merchant Category Codes from time to time.  When you make a 
purchase at a merchant, we are provided the code for that merchant at the time of the transaction. If the Merchant 
Category Code matches a category that gives you 2% or 3% Cash Back – for example, if the Merchant Category Code 
tells us that you made a purchase at a grocery store or supermarket – you will receive 2% Cash Back for that purchase. 
You may believe that a purchase qualifies for Cash Back, but the Merchant Category Code may not qualify.  For example, 
a purchase of groceries at a warehouse club or pharmacy may have a "warehouse" or “pharmacy” Merchant Category 
Code, which will not earn 2% Cash Back. For more information about Merchant Category Codes you may call the BB&T 
Rewards Center at 1-844-295-4937. 

Monthly Category Cap 
2% and 3% Cash Back is earned for the first $1,000 of total monthly spend on qualifying Merchant Category Code 
purchases. Once the monthly spend total is reached, you will no longer earn 2% or 3% Cash Back for spend on qualifying 
Merchant Category Code purchases. You will continue to earn 1% Cash Back for each qualifying purchase for the 
remainder of the month. The monthly category cap is measured from the first calendar day of a month through the last 
calendar day of a month.  

Example Illustrating How Cash Back Is Calculated 
Monthly Purchases 
Grocery purchases 
Utilities purchases 
Gas purchases 
Other purchases 
Total Monthly Cash Back Earned 

Monthly Spend 
$400 
$350 
$225 
$425 

Cash Back Earn % 
2% 
2% 
3% 
1% 

Cash Back Earned 
$8.00 
$7.00 
$6.75 
$4.25 
$26.00 

Note: We may feature special Cash Back promotional offers from time to time.  The terms of those offers will be 
disclosed to you when they are available. 

13.  You will not earn Cash Back for fees of any kind, such as cash advance fees, late payment fees, annual fees, over-limit 
fees, insurance charges, returned check fees, enrollment fees, nonsufficient funds (NSF) fees and related service 
charges, or for unauthorized charges, or ATM transactions.  In order to earn or redeem Cash Back, your account must be 
in good standing. 

14.  Cash Back is tracked and redeemable on a first-to-expire basis. This generally means that the Cash Back that has been 
on your account the longest will be spent first upon redemption. Cash Back earned from purchases will expire five (5) 
years from the date of issuance. However, Cash Back received by gifting will expire one (1) year from the date of gifting.  
(See gift rules above in paragraph 10.) 

15.  If your Credit Card account is closed, you will no longer earn Cash Back and any accrued value you have outstanding at 

that time will be forfeited and cannot be redeemed. 

16.  Credits and returned purchases do not earn Cash Back.  Any credits, except payments to the account, will reduce the 
Cash Back available. Negative Cash Back will post on the Program account if returns or credits exceed purchases. 
17.  You must call the BB&T Rewards Center at 1-844-295-4937 from 8 a.m. - midnight ET, seven days a week, or visit the 

Program’s website through Online Banking at BBT.com to redeem your accrued Cash Back. 

18.  Cash Back may be redeemed and applied as a credit item to your Credit Card account, deposited electronically into an 
eligible BB&T checking or savings account, or mailed to you in the form of a check. At the time of redemption, the BB&T 
Rewards Center will reduce your Cash Back balance by the amount of Cash Back used to obtain the cashback reward(s). 

19.  You will receive a 10% bonus added to your redemption amount when you have your Cash Back redemption amount 

electronically deposited into your eligible BB&T checking or savings account. For example, if you electronically deposit a 
Cash Back redemption amount of $100 into your eligible BB&T checking or savings account, you will receive a $10 bonus 
for a total deposit of $110. 

20.  Gift certificates/gift cards may be used only once, or until available funds are depleted in accordance with the participating 

merchant’s rules. Mechanical reproductions, copies or facsimiles of gift certificates/gift cards will not be accepted. 
Additional terms and conditions appearing on the gift certificates/gift cards are to be interpreted in accordance with these 
Terms and Conditions. Gift certificates/gift cards are not exchangeable, refundable, or transferable, and cannot be 
replaced if lost or stolen. Gift certificates/gift cards are not redeemable for cash. 

21.  No refund of any kind is available from us for unused portions of gift certificates/cards or merchant failures to perform.  
22.  We do our best to ensure that gift certificates/gift cards are sent to you in a timely manner, but we are not responsible for 

rewards or correspondence lost or delayed due to mail delivery. 

 
 
 
 
 
 
 
 
23.  All redemptions are final. 
24.  You may redeem Cash Back for airline travel on most major, U.S.-based airlines as displayed or published in a U.S. 
airline industry computer reservation system, such as Apollo. NOTE:  A $28.00 airline ticket redemption fee may be 
charged per ticket.  This fee is subject to be changed by the airline or us. 
25.  A minimum of $150.00 in Cash Back is required for all airline redemptions.  
26.  Tickets may be purchased in any designated individual’s name, but must be redeemed by you or an authorized user on 
the account. Itinerary confirmation will be delivered to you via email within 48 hours of booking. Paper tickets will be sent 
to your address upon request. NOTE: Should a paper ticket be necessary, a $14.95 fee will apply. Paper tickets are 
mailed within seven (7) business days of the final booking. NOTE: A $30.00 charge will be applied when booking 
companion tickets.  These fees are subject to change. 

BB&T Credit Cards are issued by Branch Banking and Trust Company. Member FDIC. 
June 2018