or (b) your purchase cost more than $50 and was made from a
plan merchant in your state or within 100 miles of your home; and
only if you have made a good faith attempt, but have been unable
to obtain satisfaction from the plan merchant. You must resolve all
other disputes directly with the plan merchant. We do not warrant
any merchandise or services purchased by you with the Card.

Statements and Notices. Statements and notices will be mailed
to you at the most recent postal address or e-mail address (if you
have elected to receive such documents via electronic means)
you have given us. Notice sent to any one of you will be consid-
ered notice to all.

Notification of Address Change. You will notify us promptly if
you change your address for any reason. In order to prevent iden-
tity theft, your identity may need to be verified before we act upon
the notification.

Copy Received. You acknowledge that you have received a copy
of this Agreement.

Governing Law. This Agreement shall be construed under fed-
eral law and state law in the state in which we are primarily located,
and the venue shall be located in the county and state in which we
are primarily located. Operating regulations of Visa may also apply.
This Agreement is the contract that applies to all transactions even
though the sales, cash advance, convenience check, credit or
other slips you sign or receive may contain different terms.

Contact Us. Balance information may be obtained by calling our
automated Express Line at 1-800-829-7676 or via our website at
www.pmcu.com. An access code is required for both of these op-
tions. You may also contact our Call Center during business hours
to speak with an agent at 1-800-736-4500. Our business days and
hours are Monday through Friday (7:00 am to 6:00 pm) and Sat-
urday (9:00 am to 4:00 pm) excluding holidays.

Your Billing Rights: Keep this Document for Future Use

This notice tells you about your rights and our responsibili-
ties under the Fair Credit Billing Act.

What To Do If You Find A Mistake On Your Statement

If you think there is an error on your statement, write to us at the
address(es) listed on your statement.

In your letter, give us the following information:

1. Your name and account number.
2. The dollar amount of the suspected error.
3. If you think there is an error on your bill, describe what you

believe is wrong and why you believe it is a mistake.

4. Your signature.

You must contact us:

• Within 60 days after the error appeared on your statement.
• At least 3 business days before an automated payment is
scheduled, if you want to stop payment on the amount you
think is wrong.

You must notify us of any potential errors in writing. You may call
us, but if you do, we are not required to investigate any potential
errors and you may have to pay the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:

1. Within 30 days of receiving your letter, we must tell you that
we received your letter. We will also tell you if we have al-
ready corrected the error.

2. Within 90 days of receiving your letter, we must either correct
the error or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:
• We cannot try to collect the amount in question, or report you

as delinquent on that amount.

• The charge in question may remain on your statement, and
we may continue to charge you interest on that amount.
• While you do not have to pay the amount in question, you

are responsible for the remainder of your balance.

• We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will hap-
pen:
•

If we made a mistake: You will not have to pay the amount
in question or any interest or other fees related to that
amount.
If we do not believe there was a mistake: You will have to
pay the amount in question, along with applicable interest
and fees. We will send you a statement of the amount you
owe and the date payment is due. We may then report you
as delinquent if you do not pay the amount we think you owe.

•

If you receive our explanation but still believe your bill is wrong,
you must write to us within 10 days telling us that you still refuse
to pay. If you do so, we cannot report you as delinquent without
also reporting that you are questioning your bill. We must tell you
the name of anyone to whom we reported you as delinquent, and
we must let those organizations know when the matter has been
settled between us.

If we do not follow all of the rules above, you do not have to pay
the first $50 of the amount you question even if your bill is correct.

Your Rights If You Are Dissatisfied With Your Credit Card
Purchases

If you are dissatisfied with the goods or services that you have
purchased with your credit card, and you have tried in good faith
to correct the problem with the merchant, you may have the right
not to pay the remaining amount due on the purchase. To use this
right, all of the following must be true:

1. The purchase must have been made in your home state or
within 100 miles of your current mailing address, and the pur-
chase price must have been more than $50. (Note: Neither
of these are necessary if your purchase was based on an
advertisement we mailed to you, or if we own the company
that sold you the goods or services.)

2. You must have used your credit card for the purchase. Pur-
chases made with cash advances from an ATM or with a
check that accesses your credit card account do not qualify.

3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with
the purchase, contact us in writing at the address(es) listed on
your statement.

While we investigate, the same rules apply to the disputed amount
as discussed above. After we finish our investigation, we will tell
you our decision. At that point, if we think you owe an amount and
you do not pay, we may report you as delinquent.

FI14220 Rev 11-2010
©2009 Securian Financial Group, Inc. All rights reserved.

1278 Rocky Point Drive • Oceanside, CA 92056-5867
Toll Free (800) 736-4500 • Fax (877) 789-PMCU

VISA CREDIT CARD AGREEMENT

In this Agreement, “You” and “your” mean any person who ac-
cepts this Agreement or uses the Card. The “Card” means any
credit card issued to you or those designated by you under the
terms of this Agreement. “We”, “us”, “our” and the “Credit Union”
means Pacific Marine Credit Union or its successors.

SECURITY: YOU SPECIFICALLY GRANT US A CONSEN-
SUAL SECURITY INTEREST IN ALL INDIVIDUAL AND
JOINT ACCOUNTS YOU HAVE WITH US NOW AND IN THE
FUTURE TO SECURE REPAYMENT OF CREDIT EXTENDED
UNDER THIS AGREEMENT. YOU ALSO AGREE THAT WE
HAVE SIMILAR STATUTORY LIEN RIGHTS UNDER STATE
AND/OR FEDERAL LAW. THE GRANTING OF THIS SECU-
RITY INTEREST IS A CONDITION FOR THE ISSUANCE OF
CREDIT UNDER THIS AGREEMENT. IF YOU ARE IN DE-
FAULT, WE CAN APPLY YOUR SHARES TO THE AMOUNT
YOU OWE. Shares and deposits in an Individual Retirement
Account or any other account that would lose special tax treat-
ment under state or federal law if given are not subject to this
security interest.

If you have other loans with us, collateral securing such loans
may also secure your obligations under this Agreement, unless
that other collateral is your principal residence or non-purchase
money household goods.

Using Your Card. You can purchase or lease goods and serv-
ices from any merchant who honors your Card, and you may ob-
tain cash advances from financial institutions and ATM machines
that accept the Card, up to your maximum credit limit. You agree
not to present your Card or obtain a cash advance for any exten-
sion of credit in excess of your available credit limit; however, if
you do exceed your credit limit, you agree to make immediate pay-
ment sufficient to bring the balance below the credit limit. Certain
purchases and cash advances require authorization prior to com-
pletion of the transaction. In some cases, you may be asked to
provide identification. If our system is not working, we may not be
able to authorize a transaction, even though you have sufficient
credit available. Also, for security reasons, we may block the use
of your Card in certain countries or geographic areas. We will
have no liability to you or others if any of these events occur.

Personal Identification Number (PIN). We may issue a Personal
Identification Number (PIN) for use with your Card. This PIN is
confidential and should not be disclosed to anyone. You may use
your PIN and your Card to access your account, and all sums ad-
vanced will be added to your account balance. In the event a use
of your PIN constitutes an Electronic Funds Transfer, the terms
and conditions of your Electronic Funds Transfer Agreement may
affect your rights.

Promise To Pay. You promise to pay us in U.S. dollars for (a) all
purchases, cash advances, and balance transfers made by you or

anyone whom you authorize to use the Card; (b) all Interest
Charges and all other charges or fees; (c) collection costs and at-
torney’s fees as permitted by applicable law, and any costs in-
curred in the recovery of the Card; and (d) credit in excess of your
credit limit that we may extend to you.

Illegal Transactions. You agree that your Card and account will
not be used to make or facilitate any illegal transactions as deter-
mined by applicable law; and that any such use will constitute an
event of default under this Agreement. We may decline any trans-
action that we believe to be illegal under applicable law, including
but not limited to any transaction involving or relating to any gam-
bling activity. You agree that we will have no liability or responsi-
bility for any such use by you or any authorized user(s); or for
declining any such transaction. You further agree to indemnify and
hold us harmless from any suits, liability, damages or adverse ac-
tion of any kind that results directly or indirectly from such illegal
use. You promise to pay us any and all amounts owing on your
Card for any transactions made by you, even if the transaction is
determined to be illegal.

Joint Accounts. Each of you will be responsible, jointly and sev-
erally, for the repayment of amounts owed, regardless of who ini-
tiated any transaction under the account.

Others Using Your Account. If you allow anyone else to use
your account, you will be liable for all credit extended to such per-
sons. You promise to pay for all purchases and advances made
by anyone you authorize to use your account, whether or not you
notify us that he or she will be using it. If someone else is author-
ized to use your account and you want to end that person’s privi-
lege, you must notify us in writing, and if he or she has a Card, you
must return that Card with your written notice for it to be effective.

Ownership of Card. Your Card remains our property and may be
cancelled by us at any time without notice. You agree to surren-
der your Card and to discontinue use of the account immediately
upon our request.
Interest Charges. Average Daily Balance including new trans-
actions: Interest Charges will accrue on your average daily bal-
ance outstanding during the month. To get the average daily
balance, we take the beginning balance each day, add any new
purchases, cash advances, balance transfers or other advances,
and debit adjustments and subtract any unpaid late charges. This
gives us the daily balance. Then, we add up all the daily balances
for the billing cycle and divide that by the number of days in the
billing cycle. We then multiply that by the periodic rate corre-
sponding to the Annual Percentage Rate on your account.
Grace Period on Purchases Only: You can avoid Interest Charges
on purchases by paying the full amount of the new balance for
purchases each month by the date on which the payment is due.
Otherwise, the new balance of your account, and subsequent ad-
vances from the date they are posted to the account, will be sub-
ject to an Interest Charge. You cannot avoid Interest Charges on
cash advances; even if you pay the entire cash advance balance
by the payment due date, you will incur the Interest Charges ac-
crued from the date the cash advance is posted to your account.

Fees. In addition to the Interest Charges set forth above, you
agree to also pay any and all fees that you incur as disclosed to
you on your Truth-in-Lending Statement or similar disclosures (as
may be amended from time to time), or as disclosed to you dur-
ing the term of your Card.

If Your Card is Lost or Stolen or if an Unauthorized Use Oc-

curs. You agree to notify us immediately if your Card is ever lost
or stolen or if an unauthorized use may have occurred. “Unau-
thorized use” means the use of the Card by someone other than
you who does not have actual, implied or apparent authority for
such use, and from which you receive no benefit. The telephone
number to call is (800) 736-4500, during standard business hours,
or (800) 682-6075, after hours, holidays and weekends. You
agree to follow up your call with notice in writing to us at: Card
Services Department, PACIFIC MARINE CREDIT UNION, 1278
ROCKY POINT DRIVE, OCEANSIDE, CA 92056-5867. You also
agree to assist us in determining the facts, circumstances and
other pertinent information relating to any loss, theft or possible
unauthorized use of your Card and comply with such procedures
as we may require in connection with our investigation. You will be
liable for any unauthorized use only if we can prove that you were
grossly negligent in your use or handling of your Card, or if we
can prove that you used your Card fraudulently.

Minimum Payment Due; Crediting of Payments. Payments are
due in the amount and on the date disclosed on your billing state-
ment. If your payment is received by us on a business day at the
address and by the time designated on the billing statement, it will
be credited to your account on the date of receipt. If payment is
made at any location other than the address designated on the
periodic statement, credit for such payment may be delayed up
to five (5) days. Payments will be applied in any order we deter-
mine, subject to applicable law.

Default; Acceleration; Credit Suspension; Collection Costs.
You will be in default if: (1) you fail to make any payment on time;
(2) if you fail to keep any promises you have made under this
Agreement or under other Agreements you have with us; (3) if you
die; (4) if you file a petition in bankruptcy or have a bankruptcy
petition filed against you, or if you become involved in any insol-
vency, receivership or custodial proceeding; (5) if anyone attempts
to take any of your funds held by us via legal process or if you
have a judgment or tax lien filed against you; (6) if you make any
false, inaccurate, or misleading statements in any credit applica-
tion or credit update; or (7) if we, in good faith, believe that your
ability to repay what you owe is or soon will be impaired, or that
you are unwilling to make your payments.

If you are in default, we have the right to demand immediate pay-
ment of your full account balance without giving you notice. If im-
mediate payment is demanded, you agree to continue paying
interest charges and fees until what you owe has been paid, and
any shares that were given as security for your account may be
applied towards what you owe. You agree to pay all reasonable
costs of collection, including court costs and attorney’s fees, and
any costs incurred in the recovery of the Card, subject to applica-
ble law. Even if your unpaid balance is less than your credit limit,
you will have no credit available during any time that any aspect
of your account is in default.

Additional Benefits/Card Enhancements. We may from time to
time offer additional services to your Account at no additional cost
to you. You understand that we are not obligated to offer such
services and may withdraw or change them at any time.

Convenience Checks. We may, at our discretion, issue checks
to you which may be used for any purpose other than making a
payment for credit to your account. By signing such check, you
authorize us to pay the item for the amount indicated and post
such amount as a cash advance to your account. We do not have
to pay any item which would cause the outstanding balance in
your account to exceed your credit limit.

Credit Information. We may from time to time request personal
information from you or obtain credit reports from the credit re-
porting agencies for the purpose of updating your credit status.
Your failure to provide such information when requested by us
may result in suspension of credit privileges under this Agree-
ment, including your ability to obtain any future advances by any
means. You authorize us to investigate your credit standing when
opening or reviewing your account. You authorize us to disclose
information regarding your account to credit bureau and creditors
who inquire about your credit standing.

Foreign Transactions; Currency Conversion. Purchases and
cash advances made in foreign currencies will be billed to you in
U.S. dollars. The conversion rate in dollars will be a rate selected
by the card company from a range of rates available in whole-
sale currency markets for the applicable central processing date,
which rate may vary from the rate the card company itself re-
ceives, or the government-mandated rate in effect for the appli-
cable central processing date in each instance. All transactions
processed outside of the United States (which may include inter-
net transactions) will be charged a foreign transaction fee in the
amount disclosed on your Truth-in-Lending Statement
(as
amended from time to time).

Termination; Change-in-Terms. We may, by written notice, ter-
minate this Agreement at any time, subject to applicable law. You
may terminate this Agreement by written notice. Termination by ei-
ther party shall not affect your obligation to repay any payments
made for your account resulting from use of the Card as well as
Interest Charges and fees incurred. We may change the terms of
this Agreement, including the method of calculating the periodic
rate, at any time, by written notice, subject to applicable law. Use
of the Card constitutes agreement and acceptance of any change
in terms, unless applicable law requires otherwise. Our failure to
exercise any of our rights or to take any action shall not constitute
a waiver of those rights, or an amendment or change in any of the
terms of this Agreement.

Late or Partial Payments. Any payment that delays the reduction
of your balance will increase your total interest costs. Partial pay-
ments or prepayments will not delay your next scheduled payment
– you will still need to make the minimum scheduled payment by
the next scheduled due date to keep your account current. We
may accept late payments, partial payments, checks or money or-
ders marked “payment in full” and such action shall not constitute
final settlement of your account or a waiver or forgiveness of any
amounts owing under this Agreement.

Enforcement. We do not lose our rights under this or any related
agreement if we delay enforcing them. If any provision of this or
any related agreement is determined to be unenforceable or in-
valid, all other provisions remain in full force and effect.

Returns and Adjustments. Merchants and others who honor the
Card may give credit for returns or adjustments, and they will do
so by submitting a credit slip which will be posted to your account.
If your credits and payments exceed what you owe us, the amount
will be applied against future purchases and cash advances. If the
credit balance amount is $1 or more, it will be refunded upon your
written or verbal request.

Plan Merchant Disputes. We are not responsible for the refusal
of any plan merchant or financial institution to honor your Card.
Also, we are not responsible for goods or services that you pur-
chase with the Card unless: (a) your purchase was made in re-
sponse to an advertisement we sent or participated in sending you;