BBOK VISA CLASSIC & VISA PLATINUM  
CARDHOLDER AGREEMENT
Effective November 30, 2019

1.  In  this  agreement  “you”  and  “your”  refer  to  the  customer 
and  means  each  person  who  has  signed  an  application  for 
a  Bankers’  Bank  of  Kansas,  (BBOK)  account,  whether  as  an 
individual user or as a joint user. “You” and “your” also refer to 
the customer who has signed a BBOK card or a VISA sales draft 
or  cash  advance  request  as  an  authorized  signer.  “We”,  “us”, 
“our”  and  “Bank”  refer  to  Bankers’  Bank  of  Kansas,  P.O.  Box 
20810, Wichita, KS 67208-6810. “Card” means any VISA Card(s) 
issued  to  you  by  us,  or  other  single  credit  device  being  used 
from time to time upon presentation to obtain money, property 
or services on credit; “Card” is implied when you obtain credit 
by using your account number without using the Card. If more 
than one person has signed the application for an account, this 
agreement applies equally to each signer. 

2.  You  agree  that  this  agreement  is  entered  into  at  Wichita, 
Sedgwick County, Kansas, and credit card(s) are issued based 
on our acceptance of your application at our principal place of 
business there.

3.  This  agreement  governs  any  account  for  which  you  are 
liable now or in the future. By signing your card or using your 
account, or allowing someone else, you accept the terms of this 
agreement. 

4. You agree to sign your card immediately upon receipt. If you 
fail to do so, and your card becomes lost or stolen, you may be 
liable for any fraudulent activity, if it is determined that you were 
grossly negligent in the handling of the account or card. 

5.  We  issue  credit  card(s)  at  your  request  for  your  use  alone 
but  they  are  our  property.  We  may  renew  your  card(s)  from 
time  to  time.  We  may  cancel  or  revoke  credit  privileges  at  any 
time  without  changing  your  liability  for  credit  we  have  already 
extended  you.  You  agree  to  deliver  at  our  demand  the  cards 
bearing  your  account  number  to  us  or  to  our  agent.    We  may 
issue you a different card(s) at any time. 

6.  You  authorize  us  to  charge  to  your  account  all  purchases 
obtained  with  your  account  number.  We  agree  to  advance 
amounts  necessary  to  pay  for  all  purchases  and  advances, 
provided you are not over your credit line, past due or in default 
and you abide by the terms of this agreement. 

7. You promise to pay in U.S. Dollars, as this agreement requires, 
for  all  authorized  credit  with  is  incurred  with  your  account 
number or with the card(s) you requested. You also promise to 
pay all finance charges and other charges connected with your 
credit. 

8. You  agree  that  “authorized  use”  means  any  purchase,  cash 
advance, mail order or other credit incurred through the use of 
your credit card(s) and/or your account number, whether such 
use is by you or by any other person who is allowed to use the 
card or account number by you, regardless of the benefit or use. 
You  agree  that  your  card  (s)  shall  not  be  used  for  any  illegal 
purpose or transaction. 

9.  You  agree  to  pay  us  within  25  days  from  the  “Closing 
Date” shown on each monthly statement, either (a) the “New 
Balance”  or  (b)  a  part  of  the  New  Balance  not  less  than  the 
“Minimum Payment Due” that we have calculated according 
to  the  current  minimum  periodic  payment  schedule.    The 
schedule we use follows:

A.  The  minimum  payment  required  is  the  New  Balance  shown 
on your statement if the amount is equal to or less than $25.00. 

B.    If  the  New  Balance  exceeds  $25.00,  the  minimum  payment 
is 1% (percent) of the New Balance (rounded up to the nearest 
dollar)  plus  any  cycle  to  date  FINANCE  CHARGES  and  the 
unpaid  late  fees.    The  Total  Minimum  Payment  will  include  the 
Minimum Payment calculated above, plus any amount in excess 
of your credit limit and any amount past due.  

Checks should be made payable to VISA. Only checks payable 
to VISA will be accepted for payment. Checks you have received 
from another party should not be endorsed over to VISA. That is, 
BBOK will not serve as a second endorser.

From time to time, if your account qualifies, we may  allow you 
to skip your minimum periodic payment during a billing cycle.  If 
you skip a payment, finance charges will continue to be due in 
the month following the month in which you skip the payment.  

10. A FINANCE CHARGE will be imposed on your account under 
the following conditions:

A. PURCHASES  A Finance Charge will be imposed on Credit 
Purchases only if you do not pay the entire New Balance shown 
on your monthly statement for the previous billing cycle within 
25 days from the closing date of that statement. If you elect not 
to pay the entire New Balance shown on your previous monthly 
statement  within  that  25  day  period,  a  Finance  Charge  will 
be imposed on the unpaid average daily balance of such Credit 
Purchases from the previous statement closing date and on new 
Credit  Purchases  from  the  date  of  transaction  to  your  account 
during the current billing cycle, and will continue to accrue until 
the closing date of the billing cycle preceding the date on which 
the entire New Balance is paid in full or until the date of payment 
if more than 25 days from the closing date.

B. CASH ADVANCES/CASH EQUIVALENTS  
A Finance Charge will be imposed on Cash Advances from the 
date  made  and  will  continue  to  accrue  on  the  unpaid  average 
daily balance of such Cash Advances until the date of payment if 
paid during the same billing cycle, or until the closing date of the 
billing cycle preceding the date on which the entire New Balance 
is paid in full or until the date of payment if more than 25 days 
from the closing date.

Cash Equivalents that will be treated as cash:  Wire transfers, 
purchase  of  travelers  checks,  money  orders,  foreign  currency, 
lottery  tickets  or  gaming  chips,  placing  wagers  (if  legal),  or  to 
make tax or similar payments.

The Finance Charge for a billing cycle is computed by applying 
the Monthly Periodic Rate to the average daily balance of Cash 
Advances,  which  is  determined  by  dividing  the  sum  of  the 
daily balances by the number of days in the billing cycle. Each 
daily balance of Cash Advances is determined by adding to the 
outstanding unpaid balance of Cash Advances at the beginning 
of  the  billing  cycle  any  new  Cash  Advances  posted  to  your 
account,  and  subtracting  any  payments  as  received  or  credits 
as posted to your account, but excluding any unpaid Finance 
Charges.

11. INTEREST RATE
A. PURCHASES 
If  your  account  is  subject  to  a  Finance  Charge,  your  ANNUAL 
PERCENTAGE  RATE  may  vary.    Your  Rate  on  purchases  is

determined  by  adding  8.42%  for  Classic  or  5.92%  for  Platinum 
to  the  “Prime  Rate”  published  in  the  Wall  Street  Journal  under 
the “Money Rates” subsection on the last business day of each 
month.

The Finance Charge for a billing cycle is computed by applying 
the Monthly Periodic Rate to the average daily balance of Credit 
Purchases, which is determined by dividing the sum of the daily 
balances  during  the  billing  cycle  by  the  number  of  days  in  the 
cycle.  Each  daily  balance  of  Credit  Purchases  is  determined  by 
adding  to  the  outstanding  unpaid  balance  of  Credit  Purchases 
at  the  beginning  of  the  billing  cycle  any  new  Credit  Purchases 
posted  to  your  account,  and  subtracting  any  payments  as 
received or credits as posted to your account, but excluding any 
unpaid Finance Charges. 

B.  CASH  ADVANCES    If  your  account  is  subject  to  a  Finance 
Charge, a transaction fee of $10.00 or 3% of the Cash Advance 
amount,  whichever  is  greater,  will  be  imposed  for  each  Cash 
Advance  posted  to  your  account  during  a  billing  cycle.  We  will 
compute  the  Finance  Charge  on  a  Cash  Advance  by  applying 
a  “Monthly  Periodic  Rate”  of  1.75%  per  month  (which  is  a 
corresponding ANNUAL PERCENTAGE RATE of 21% as follows:

The Finance Charge for a billing cycle is computed by applying 
the  monthly  Periodic  Rate  to  the  average  daily  balance  of  Cash 
Advances,  which  is  determined  by  dividing  the  sum  of  the 
daily  balances  by  the  number  of  days  in  the  billing  cycle.  Each 
daily  balance  of  Cash Advances  is  determined  by  adding  to  the 
outstanding unpaid balance of Cash Advances at the beginning of 
the billing cycle any new Cash Advances posted to your account, 
and subtracting any payments as received or credits as posted to 
your account, but excluding any unpaid Finance Charges.

12. OTHER CHARGES – In addition to the Finance Charge, you 
agree to pay the bank the following fees and charges:

A. LATE PAYMENT FEE
If  you  do  not  pay  the  Minimum  Payment  by  the  Due  Date  of  the 
billing cycle in which the payment was due, a late payment charge 
of up to $29.00 will be imposed on your account.

B. RETURN CHECK FEE
We  will  assess  a  return  check  charge  of  up  to  $29.00  for  any 
check or other form of negotiable instrument which is presented 
for payment on the account and which is subsequently returned 
not paid.

C. INTERNATIONAL TRANSACTION FEE
Foreign transactions are subject to a fee by Issuer, of 3% of the 
U.S. dollar amount of the transaction and will apply to any cross-
border transaction where the licensed VISA merchant and Issuer 
are located in different countries.

D. DOCUMENTATION CHARGES
You  may  be  assessed  a  charge  for  copies  you  request  of  a 
document  (sales  draft,  cash  advance  draft,  credit  voucher)  plus 
research time; copies of statements which were mailed to you; and 
any other pass-through fees assessed to us by VISA in connection 
with your account. No charge will be imposed in connection with 
any good faith assertion of a billing error on your account.

E. All  costs  of  collections  including  reasonable  attorney  fees  as 
further noted in paragraph 25 herein.

F. ATM USAGE FEE
A  fee  may  be  imposed  by  an  ATM  operator  not  holding  the 
consumer’s account, or by any national, regional, or local network 
used  to  complete  the  transaction.  Automated  teller  machine 
operator  means  any  person  that  operates  an  automated  teller 
machine at which a consumer initiates an electronic fund transfer 
or a balance inquiry and does not hold an account to or from which 
the transfer was made, or about which an inquiry is made. 

13.    Effective  October  3,  2017,  Federal  law  provides  important 
protections to members of the Armed Forces and their dependents 
relating  to  extensions  of  consumer  credit.  In  general,  the  cost 
of  consumer  credit  to  a  member  of  the  Armed  Forces  and  his 
or  her  dependent  may  not  exceed  an  annual  percentage  rate 
of  36  percent.  This  rate  must  include,  as  applicable  to  the  credit 
transaction or account: The costs associated with credit insurance 
premiums; fees for ancillary products sold in connection with the 
credit transaction; any application fee charged (other than certain 
application  fees  for  specified  credit  transactions  or  accounts); 
and any participation fee charged (other than certain participation 
fees  for  a  credit  card  account).    Call  1-888-675-6332  for  recorded 
information. 

14.  PAYMENTS  AND  CREDITS  will  generally  be  applied  to 
amounts outstanding at the time the payment or credit is received 
in the following order:
    -Cash Advance Finance Charges
    -Purchase Finance Charges
    -Late Fees
    -Annual Fees
    -Cash Advance Accruing Balances (oldest balance is paid first)
    -Purchase Accruing Balances (oldest balance is paid first)
    -Non-Accruing Balances

15.  We  agree  at  no  extra  cost  to  provide  you  and  your  spouse 
and  dependent  children  with  up  to  $1,000,000  of  insurance 
for  accidental  death  or  dismemberment  whenever  you  travel  on 
a  common  carrier  if  you  buy  your  travel  tickets  with  your  VISA 
Platinum card.  A description of insurance terms and conditions 
will be provided. 

A.    We  agree  at  no  cost  to  provide  you  and  your  spouse  and 
dependent  children  with  up  to  $150,000  of  insurance  for 
accidental  death  or  dismemberment  whenever  you  travel  on 
a  common  carrier  if  you  buy  your  travel  tickets  with  your  VISA 
Classic Card. A description of insurance terms and conditions will 
be provided.

16.  EMERGENCY CASH AND LOST CARD REPLACEMENT 
These  services  are  available  to  VISA  Platinum  cardholders.    If 
you are traveling and your VISA Platinum is lost or stolen, please 
contact  our  office  immediately.    Your  VISA  Platinum  contact 
number is (727)570-4881 or (800)325-3678.  If your account is 
in good standing and you are within the Continental United States, 
you can receive a temporary replacement card in one business day.  
Cardholder outside the Continental United States will need to allow 
at least three business days for the temporary card to be delivered.  

17. We set your credit line when we open your account, and we may 
change  it  from  time  to  time.  Your  credit  line  will  appear  on  each 
monthly  statement.    We  may  limit  your  total  Cash Advances  to  a 
portion  of  your  total  credit  limit.  You  agree  not  to  incur,  or  to  let 
others incur, charges on your account that exceed your credit line. 
If the total charges do exceed the credit line, you agree, when we 
request, to make a payment to reduce the total on your account to 
an amount below your credit line.  

18.  If  you  revoke  the  authority  of  someone  to  use  your  account, 
revocation is not effective until that person’s card expires or you 
return  it  to  us,  whichever  is  first;  provided,  however,  each  joint 
user agrees to pay all amounts due us for charges made by any 
joint user until all cards are returned to us and the balances are 
paid in full.  

19. You agree to notify us promptly by telephone of the loss or theft 
of any credit card bearing your account number. You may notify us 
by telephone at (727) 570-4881 or (800) 325-3678. You will not 
be  liable  for  any  unauthorized  use,  unless  we  determine,  based 
on  substantial  evidence,  that  you  were  grossly  negligent  in  the 
handling of the account or card.  

20. You agree that “unauthorized use” means the use of a credit 
card which has occurred or may occur as the result of loss, theft or 
other wrongdoing, and which is by a person other than you or your 
agent, who does not have actual, implied or apparent authority for 
such use, and from which you receive no benefit.

21.  We  are  not  accountable  if  anyone  refuses  to  honor  a  credit 
card  with  your  account  number.  All  Credit  Purchases  and  Cash 
Advances  are  effected  at  the  option  of  the  Merchant  and  Cash 
Advancing Bank, respectively, and Issuer shall not be responsible 
for  refusal  by  any  Merchant  or  Cash  Advancing  Bank  to  honor 
the  Card  or  any  Related  Card.  Any  refund,  adjustment  or  credit 
allowed  by  Merchant  shall  not  be  by  cash  but  rather  by  a  credit 
advice to Issuer which shall be shown as a credit on Cardholder’s 
account statement with Issuer.

22. You  agree  to  advise  us  promptly  if  you  change  your  mailing 
address. We can accept address corrections from the U.S. Postal 
Service. All written notices and statements from us to you will be 
sent to your address as it appears on our records.

23. We will consider your account past due if you fail to pay at least 
your minimum payment in funds acceptable to us by the date it is 
due.  You account will remain past due until any previous unpaid 
balance is paid.  

24.  We  can  consider  you  in  default  if  you  provide  us  with  false 
information  or  signature,  if  you  try  to  exceed  or  do  exceed  your 
credit line without our permission, if you fail to provide updated 
information  which  we  request  from  time  to  time,  if  you  become 
subject  to  bankruptcy  or  insolvency  proceedings,  if  attachment 
or  garnishment  proceedings  are  instituted  against  you  or  your 
property, if there is any event which we believe causes the prospect 
of payment to be significantly impaired, if you fail to comply with 
any provision of this agreement or in the event of death. Default 
on any account with us will constitute default on all accounts with 
us.  Upon default, at our option and under applicable law, we can 
declare all amounts on your account immediately due and payable.  
Also, we can exercise all rights available to us under law to collect 
what you owe us.  All remedies are cumulative and our failure to 
exercise any one shall not affect our rights to any other remedy. 

25. If Bank incurs collection costs or attorney fees in connection 
with  your  account,  as  permitted  by  applicable  law,  you  agree  to 
pay the reasonable costs of collection, including, but not limited 
to, attorney fees and collection fees in an amount not to exceed 
15%  of  the  unpaid  debt  on  your  account  if  such  limitation  is 
required by law.

26.  If  you  make  a  payment  with  a  check,  money  order,  or  other 
type  of  instrument  marked  “Payment  in  Full”  or  other  language 
indicating satisfaction of indebtedness, we are not bound by such 
language and do not waive any rights under this  agreement. Where 
full  payment  of  any  indebtedness  owing  under  this  agreement  is 
not made, satisfaction of indebtedness shall occur only pursuant 
to a written agreement, signed by an authorized employee of the 
Bank.

Communications regarding disputed balances must be sent 
to:

Customer Service, P.O. Box 30495, Tampa, FL 33630.

27.  Payments  must  be  made  to  Issuer  in  U.S.  dollars  drawn  on 
a  U.S.  bank.  If  the  authorized  signer  incurs  charges  in  any  other 
currency, the charges will be converted into U.S. dollars.

VISA – The exchange rate between the transaction currency and 
the billing currency used for processing international transactions 
is:

-  A  rate  selected  by  VISA  from  the  range  of  rates  available  in 
wholesale currency markets for the applicable central processing 
date, which rate may vary from the rate VISA itself receives, or

- The government-mandated rate in effect for the applicable central 
processing date.

28. We can change the terms of this agreement including changing 
the  periodic  rate  and  the  annual  percentage  rate  on  the  existing 
balance of your account to the maximum rate allowed by law, even 
if that maximum rate increases after the date of this agreement. We 
will, of course, comply with applicable law about notice to you if 
we make any changes.

29. We can waive, or choose not to enforce, any of our rights under 
this agreement at any time, without the waiver affecting any of our 
other rights. A waiver on one occasion will not act as a waiver of 
the same right at a future time.

30.  We  may  sell,  assign  or  transfer  your Account  or  any  portion 
thereof, without notice to you. You may not sell, assign or transfer 
your Account without first obtaining our prior written consent.

31. From time to time we may monitor telephone calls between you 
and us to assure the quality of our customer service.

32. We both agree that this agreement is governed by the laws of 
Kansas except to the extent that federal law applies.

YOUR BILLING RIGHTS
KEEP THIS NOTICE FOR FUTURE USE

This notice contains important information about your rights and 
our responsibilities under the Fair Credit Billing Act. 

Notify us in Case of Errors or Questions About Your Bill
If  you  think  your  bill  is  wrong,  or  if  you  need  more  information 
about  a  transaction  on  your  bill,  write  us  on  a  separate  sheet  of 
paper  at  the  address  listed  on  your  bill.  Write  to  us  as  soon  as 
possible.  We  must  hear  from  you  no  later  than  60  days  after  we 
sent you the first bill on which the error or problem appeared. You 
can telephone us, but doing so will not preserve your rights.

In your letter, give us the following information:
  -Your name and account number.
  -The dollar amount of the suspected error.
  -Describe the error and explain, if you can, why you believe 
there is an error. If you need more information, describe the item 
you are not sure about.

If you have authorized us to pay your credit card bill automatically 
from your checking or savings account, you can stop the payment 
on  any  amount  you  think  is  wrong.  To  stop  the  payment  your 
letter  must  reach  us  three  business  days  before  the  automatic 
payment is scheduled to occur.

  Interest Rates and Interest Charges

Annual Percentage Rate  
(APR) for Purchases

13.17% for Classic 
10.67% for Platinum

APR will vary with the market based on the Prime Rate. See 
“Interest Rate” section of this agreement for more details.

Your  Rights  and  Our  Responsibilities  After  We  Receive 
Your Written Notice

  APR for Balance Transfers

Same as Purchase Rate

We must acknowledge your letter within 30 days, unless we have 
corrected the error by then. Within 90 days, we must either correct 
the error or explain why we believe the bill was correct.

After we receive your letter, we cannot try to collect any amount 
you  question,  or  report  you  as  delinquent.  We  can  continue  to 
bill you for the amount you question, including finance charges, 
and  we  can  apply  any  unpaid  amount  against  your  credit  line. 
You  do  not  have  to  pay  any  questioned  amount  while  we  are 
investigating, but you are still obligated to pay the parts of your 
bill that are not in question.

If we find that we made a mistake on your bill, you will not have to 
pay any finance charges related to any questioned amount. If we 
did not make a mistake, you will have to pay finance charges, and 
the balance will be due and payable in full upon receipt of your 
next billing statement. In either case, we will send you a statement 
of the amount you owe and the date that it is due.

If you fail to pay the amount that we think you owe, we may report 
you  as  delinquent.  However,  if  our  explanation  does  not  satisfy 
you  and  you  write  to  us  within  10  days  telling  us  that  you  still 
refuse to pay, we must tell anyone we report you to that you have 
a  question  about  your  bill.  And,  we  must  tell  you  the  name  of 
anyone  we  reported  you  to.  We  must  tell  anyone  we  report  you 
to that the matter has been settled between us when it finally is.

APR for Cash Advance

21%

Paying Interest

Your due date is at least 25 days after 
the  close  of  each  billing  cycle.    We  will  not  charge  you 
interest on purchases if you pay your entire balance by the 
due date each month.  We will begin charging interest on 
cash advances on the transaction date.  

  Fees

Annual Fee

Balance Transfer Fee

Cash Advance Fee

None

None

$10.00 or 3% of the 
Cash Advance amount, 
whichever is greater. 

Foreign Transfer Fee

3% of the U.S dollar 
amount of the transaction

If we do not follow these rules we cannot collect the first $50.00 of 
the questioned amount, even if your bill was correct.  

Late Payment

Up to $29

Special Rule for Credit Card Purchases

Returned Payment

Up to $29

If you have a problem with the quality of property or services that 
you purchased with a credit card, and you have tried in good faith 
to correct the problem with the merchant, you may have the right 
not to pay the remaining amount due on the property or services. 
There are two limitations on this right:

You must have made the purchase in your home state or, if not 
within your home state, within 100 miles of your current mailing 
address; and

The purchase price must have been more than $50.00.

These limitations do not apply if we own or operate the merchant, 
or if we mailed you the advertisement for the property or services.

Billing rights:  Information on your rights to dispute 
transactions and how to exercise those rights is 
provided in the cardholder agreement.  See “Your 
Billing Rights” section for more details.  

To learn more about factors to consider when 
applying for or using a credit card, visit the website 
of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore

Consumer 11/30/19