Credit Card Disclosure Statement and Agreement 
for APGFCU® Credit and Share Secured Credit 
Cards Issued After June 15, 2017

In  this  Agreement  the  words  “you”  and  “your”  mean  each  and  all  of  those 
who apply for the card or use the card. “Card” means the VISA® Credit Card 
and any duplicates and renewals we issue. “Account” means your VISA Credit 
Card Line of Credit account with us. “We,” “us” and “ours” means Aberdeen 
Proving Ground Federal Credit Union (APGFCU). By signing, using or accepting 
the APGFCU VISA card, you acknowledge receipt of this Agreement and agree 
to terms herein.

1.  Responsibility:  If  we  issue  a  card,  you  agree  to  repay  all  amounts 
advanced to you, any fees or charges and the FINANCE CHARGE arising from 
the use of the card and the card account. For example, you are responsible 
for charges made by yourself, your spouse and minor children and anyone else 
to whom you give the card. You may request additional cards for individuals 
you designate as authorized users. You are responsible to repay all amounts 
advanced by authorized users, any fees or charges and the FINANCE CHARGE 
arising from their use of the card. If you notify us that someone you have given 
your card is not authorized to use it any more, we will cancel the card. You 
will remain liable for the charges they make until the time we cancel the card. 
You cannot disclaim responsibility by notifying us, but we will close the account 
for  new  transactions  if  you  so  request.  Your  obligation  to  pay  the  account 
balance continues even though an agreement, divorce decree or other court 
judgements to which we are not a party may direct you or one of the other 
persons responsible to pay the account.

2. Lost Card Notification: If you believe the card has been lost or stolen, 
you  should  immediately  call  the  Credit  Union  during  business  hours  at 
410-272-4000 or toll-free at 800-225-2555.

3. Liability for Unauthorized Use: You may be liable for the unauthorized 
use  of  your  card.    You  agree  to  notify  us  immediately  in  the  event  of  the 
loss, theft or unauthorized use of your card by telephone at 410-272-4000 or 
toll-free at 1-800-225-2555 or by writing APG Federal Credit Union, P.O. Box 
1176, Aberdeen, MD 21001. Until you do, you may have to pay up to $50 for 
the  purchases  and/or  cash  advances  made  by  anyone  who  used  your  card 
without your permission.  You may also be liable for the unauthorized use of 
convenience checks.

4a.  Credit  Line:  If  we  approve  your  application,  we  will  establish  a  self-
replenishing Line of Credit for you and notify you of its amount when we issue 
the card. You agree not to let the account balance exceed this approved Credit 
Line. Each payment you make on the account will restore your Credit Line by 
the amount of the payment which is applied to principal. You may request an 
increase in your Credit Line by written application, or telephone call to us at 
800-225-2555, which must be approved by us. By giving you written notice, 
we may reduce your Credit Line from time to time, or, with good cause, revoke 
your  card  and  terminate  this  Agreement.  Upon  revocation  of  your  card  any 
outstanding balance and FINANCE CHARGE shall immediately become due and 
payable under the terms of this Agreement. Good cause includes your failure to 
comply with this Agreement, our adverse reevaluation of your creditworthiness 
or  your  use  of  this  card  in  furtherance  of  any  purpose  deemed  to  be  illegal 
under  state  or  federal  law.  You  may  also  terminate  this  Agreement  at  any 
time,  but  termination  by  either  of  us  does  not  affect  your  obligation  to  pay 
the account balance and FINANCE CHARGE arising from authorized use of the 
card. The cards remain our property and you must recover and surrender to us 
all cards upon our request and upon termination of the Agreement.

4b.  Share  Secured  Credit  Line:  If  we  approve  your  application,  we 
will  establish  a  self-replenishing  Line  of  Credit  equal  in  amount  to  pledged 
shares  for  you  and  notify  you  of  its  amount  when  we  issue  the  card.  You 
agree  not  to  let  the  account  balance  exceed  this  approved  Credit  Line.  
Each  payment  you  make  on  the  account  will  restore  your  Credit  Line  by  the 
amount  of  the  payment  which  is  applied  to  principal.  You  may  request 
an  increase  in  your  Credit  Line  by  written  application  or  telephone  call 
to  us,  which  must  be  approved  by  us  at  1-800-225-2555,  and  by  pledging 
the  additional  shares  equivalent  to  the  increased  Credit  Line.  By  giving 
you  written  notice,  we  may  reduce  your  Credit  Line  from  time  to  time, 
or,  with  good  cause,  revoke  your  card  and  terminate  this  Agreement.  Upon 

revocation  of  your  card  any  outstanding  balance  and  FINANCE  CHARGE  shall 
immediately  become  due  and  payable  under  the  terms  of  this  Agreement. 
Good  cause  includes  your  failure  to  comply  with  this  Agreement,  our  adverse 
reevaluation  of  your  creditworthiness  or  your  use  of  this  card  in  furtherance 
of any purpose deemed to be illegal under state or federal law. You may also 
terminate this Agreement at any time, but termination by either of us does not 
affect your obligation to pay the account balance and FINANCE CHARGE arising 
from authorized use of the card. The cards remain our property and you must 
recover and surrender to us all cards upon termination of the Agreement.

4c.  Balance  Transfers:  Balance  transfers  are  a  feature  of  your  card,  which 
you may access anytime or during promotions we may offer from time to time. 
You may transfer balances from other creditors up to your available credit limit. 
Balances you transfer from other creditors will be treated as cash advances for 
the purpose of this agreement and will be subject to your standard cash advance 
APR unless a promotional APR applies. Any balance transfer promotional offers 
will describe the terms and conditions of the offer. Balance transfers may not be 
used to pay any amount owed to us on this credit card agreement or any other 
APGFCU credit card or loans you may have with us. If you transfer your balances 
you may lose your grace period on purchases.

5. Checking Overdraft Protection: This VISA Credit Line also allows you to 
overdraft your checking account for any lawful purpose except for payment to this 
VISA Credit Card account and shall be subject to service charges in accordance 
with the rate schedules disclosed in the VISA Credit Card Application, VISA Credit 
Approval Letter, and/or VISA Credit Card Disclosure Statement and Agreement. 
We  will  credit  to  your  checking  account,  in  multiples  of  $50,  an  amount  (the 
advance) sufficient to permit us to honor such check. Such credit advances are 
considered by us as cash advances and are subject to the terms and conditions 
concerning cash advances in this Agreement.

6. Credit Information: You authorize us to investigate your credit standing 
including  your  ability  to  pay,  obtain  and  verify  credit  reports  and  other 
information  about  you  when  opening,  renewing  or  reviewing  your  account, 
and you authorize us to disclose information regarding your account to credit 
bureaus  and  other  creditors  who  inquire  of  us  about  your  credit  standing, 
subject to applicable law.

You  agree  that  we  will  give  information  about  the  Account  to  credit  reporting 
agencies. We will tell a credit reporting agency if you fail to comply with any term 
of this Agreement. This may have a negative impact on your credit report.

7.  Monthly  Payment:  We  will  mail  you  a  statement  every  month  showing 
your  Previous  Balances  of  purchases,  cash  advances  and  balance  transfers; 
the current transactions on your account; the remaining credit available under 
the  Credit  Line;  the  New  Balances  of  purchases,  cash  advances  and  balance 
transfers; the New Balance Total; the FINANCE CHARGE due to date; any other 
billed fees; and the Minimum Payment required. Each month, you must pay at 
least the Minimum Payment within 25 days of your statement closing date. You 
may authorize us to charge the Minimum Payment automatically to your share 
account with us. You may, of course, pay more frequently, pay more than the 
Minimum Payment, or pay the Total New Balance in full, and you will reduce the 
FINANCE CHARGE by doing so.

The Minimum Payment on your account will be either (a) 2.0% of your Total 
New Balance, or $25, whichever is greater, or (b) your Total New Balance, if 
it is less than $25 plus (c) any portion of the Minimum Payment(s) shown on 
prior  statement(s)  which  remains  unpaid.  In  addition,  at  any  time  your  Total 
New Balance exceeds your Credit Line, you must immediately pay the excess 
without our demand.

Subject to applicable law, your payments may be applied to what you owe the 
Credit Union in any manner the Credit Union chooses.  However, in every case, 
in the event you make a payment in excess of the required minimum periodic 
payment, the Credit Union will allocate the excess amount first to the balance 
with the highest annual percentage rate and any remaining portion to the other 
balances in descending order based on applicable annual percentage rate.

Page 1 of 4

 
8.  Irregular  Payments:  We  can  accept  late  payments,  partial  payments, 
checks and money orders marked “paid in full” or language having the same 
effect without losing any of our rights under this agreement.

9.  Finance  Charge:  You  can  avoid  the  FINANCE  CHARGE  on  purchases  by 
paying the full amount of the New Balance Total each month within 25 days of 
your statement closing date. Otherwise, the New Balance, including purchases, 
cash  advances,  and  subsequent  purchases  from  the  date  they  are  posted  to 
your account, will be subject to the FINANCE CHARGE. Cash advances, balance 
transfers, convenience checks are always subject to the FINANCE CHARGE from 
the date they are posted to your account. 

11.  Military  Lending  Act:  Federal  law  provides  important  protections  to 
members of the Armed Forces and their dependents relating to extensions of 
consumer credit. In general, the cost of consumer credit to a member of the 
Armed Forces and his or her dependent may not exceed an annual percentage 
rate of 36 percent. This rate must include, as applicable to the credit transaction 
or  account:  the  costs  associated  with  credit  insurance  premiums  or  debt 
protection  fees;  fees  for  ancillary  products  sold  in  connection  with  the  credit 
transaction;  any  application  fee  charged  (other  than  certain  application  fees 
for specified credit transactions or accounts); and any participation fee charged 
(other than certain participation fees for a credit card account). To receive this 
notice verbally, please call 800-225-2555 24 hours a day, 7 days a week.

The  FINANCE  CHARGE  (interest)  is  calculated  on  the  average  daily  principal 
balances of purchases and cash advances in the account at the daily periodic 
rate  and  corresponding  Annual  Percentage  Rate  disclosed  in  the  VISA  Credit 
Card Approval Letter.

Certain contractual provisions, as more fully set forth in 32 C.F.R. Section 232.8, 
are not permitted in loan agreements with borrowers covered by the Military 
Lending Act (MLA). To the extent that any of those provisions are contained in 
these  disclosures,  they  shall  be  inapplicable  to  covered  borrowers  under  the 
MLA.

The principal balances of purchases, cash advances and balance transfers are 
determined each day during the statement period, beginning with the principal 
portion of your Previous Balances, reduced by payments you make and credits 
we  apply,  and  increased  by  purchases,  cash  advances  and  balance  transfers 
you make and debit adjustments we make during the statement period. The 
daily principal balances are totaled and divided by the number of days in the 
statement  period,  to  produce  separate  average  daily  principal  balances  for 
purchases, cash advances and balance transfers to which the periodic rate is 
then applied.

10a.  Non-Variable  Rate  APR:  Your  Annual  Percentage  rate  is  provided  in 
your VISA Credit Card Approval Letter (the “stated rate”). This rate is subject 
to change. We may modify this rate only after providing you with written notice 
at least forty five (45) days in advance. Any change in these terms, including 
changes in the Annual Percentage Rate, will apply to your future transactions. 
Your Annual Percentage Rate may also change in the event that you request 
and are approved for an increase or decrease in your Credit Line or request and 
are approved to change your credit product.

10b.  Variable  APRs  Based  on  Prime:  For  our  variable  rate  cards,  your 
Annual Percentage Rate is based on the U.S. Prime Rate (“Prime Rate”). Your 
Annual Percentage Rate will equal the Prime Rate plus a margin. If the Prime 
Rate  increases,  it  will  cause  the  Annual  Percentage  Rate  to  increase.  If  the 
Prime  Rate  decreases,  it  will  cause  the  Annual  Percentage  Rate  to  decrease. 
Your FINANCE CHARGE for every $1.00 in your daily balance may increase if 
the Prime Rate rises and will decrease if the Prime Rate falls. For example, a 
change in the Prime Rate of one percentage point will result in a one percentage 
point  change  in  the  same  direction  in  your  Annual  Percentage  Rate  with  a 
corresponding  change  in  your  daily  periodic  rate.  For  each  billing  period,  we 
use the Prime Rate published in The Wall Street Journal on the first business 
day  of  each  month.  If  the  Prime  Rate  causes  an  Annual  Percentage  Rate  to 
change, we put the new Annual Percentage Rate into effect as of the first day 
of the billing period following the month in which the Prime Rate changed. We 
apply the new Annual Percentage Rate to any existing balance, subject to any 
promotional rates that may apply.

12. Late Charge: If you fail to pay the minimum on your account within fifteen 
(15) days of the payment due date, a late payment charge will be assessed and 
added to your account.

13.  Fees:  The  VISA  Card  account  shall  be  subject  to  service  charges 
in  accordance  with  the  rate  schedules  disclosed  in  the  VISA  Credit  Card 
Application,  VISA  Credit  Approval  Letter,  and/or  VISA  Credit  Card  Disclosure 
Statement  and  Agreement.  If  you  request  photocopies  of  sales  slips, 
duplicate  copies  of  monthly  billing  statements  or  a  replacement  card,  you 
agree  to  pay  our  reasonable  costs  for  such  services.  The  present  charges 
for  these  services  are  stated  specifically  in  the  current  Service  Price  List. 
You can pick one up in any branch or call us and we’ll mail a copy to you.

14a. Default and Share Secured Default: You will be in default if you fail 
to  make  the  minimum  payment  within  25  days  after  your  monthly  statement 
closing date. You will also be in default if: (a) you breach any other conditions 
of the Agreement; (b) bankruptcy or insolvency proceedings are started by you 
or against you; (c) if we determine your credit-worthiness (which includes your 
ability to repay us) has become unsatisfactory due to change in employment, 
increase in your other obligations, or because of any other reason; (d) in the 
event  of  your  death;  (e)  your  use  of  the  card  in  furtherance  of  any  purpose 
deemed to be illegal under state or federal law; or (f) we discover at any time 
that you provided false or fraudulent information in your credit application.

In the event of any default or in the event this Agreement is terminated by you 
or by us for any reason, the entire balance on the Account becomes due and 
payable forthwith.  You also agree that, in case of default, you will pay all usual 
and customary costs of collection permitted by law, including court costs and 
reasonable attorney fees. You agree that the jurisdiction in any dispute or for 
any collection purposes will be in the State of Maryland.

14b. Penalty APR: The Penalty APR may be applied to your account if you:

•  Are over 60 days past due or
•  Make a payment that is returned and causes your account to be over 

60 days past due.

For  Platinum  Preferred  Student/Starter,  Platinum  Preferred  and  Platinum 
Preferred Rewards VISA cards, the margin is determined based on an evaluation 
of each member’s credit history. The margins will range from 5.74% to 14.24% 
based on product type. For the Classroom Supply VISA, the margin is 0.00%. 
For the Share Secured and the Money Market Share Secured VISA cards, the 
margin is 1.00%. 

The penalty APR is 18.00% (or such other rates as may be permitted under the 
Federal Credit Union Act). If the penalty APR is applied to your account, it will 
apply to both existing and new transactions. It will no longer apply to existing 
transactions if you make the next six consecutive minimum payments. If you 
do not make these six consecutive minimum payments, the Penalty APR may 
continue to apply to both new and existing balances indefinitely.

If your VISA credit line is secured by a Regular Share account, the maximum 
rate will not exceed 5% above the current APGFCU dividend rate on Regular 
Share Accounts. If your VISA credit line is secured by a Money Market Share 
Account, the maximum rate will not exceed 5% above the current APGFCU tier 
for  the  lowest  Money  Market  tier  rate.  For  all  other  variable  rate  cards,  The 
Annual Percentage Rate will not increase to more than 18% (or such other rates 
as may be permitted under the Federal Credit Union Act).

Your Annual Percentage Rate may also change in the event that you request 
and are approved for an increase or decrease in your Credit Line or request and 
are approved to change your credit product.

15. Using the Card: You must sign your card to use it. To make a purchase 
or cash advance, there are two alternative procedures to follow. One is for you 
to present the card to a participating VISA plan merchant, to us or to another 
financial institution. You may be required to sign the sales or cash advance draft. 
The other is to complete the transaction by using your Personal Identification 
Number  (PIN)  in  conjunction  with  the  card  in  an  Automated  Teller  Machine 
(ATM)  or  other  type  of  electronic  terminal  that  provides  access  to  the  VISA 
system. ATM transactions are subject to cash advance fees.

The  monthly  statement  will  identify  the  merchant,  electronic  terminal  or 
financial institution at which transactions were made, but sales, cash advance, 
credit or other slips cannot be returned with the statement. You should retain 

Page 2 of 4

  
 
date  under  the  terms  of  the  Agreement  governing your  account  at  the  time 
our  notice  was  given.  If  you  use  your  card  after  the  effective  date  of  this 
Agreement or any Amendment, you will be considered to have agreed to the 
new terms even if you have sent us such written notice. To the extent the law 
permits, and we indicate in our notice, amendments will apply to your existing 
account balance as well as future transactions.

22.  Notices:  We  mail  you  statements  and  notices  through  the  U.S.  Mail, 
postage prepaid, and address them to you at the latest billing address on our 
records or, if you've agreed, by email to the address you gave us. Any notice 
that we send you through the U.S. Mail is deemed to be given when deposited 
in the U.S. Mail. We consider an electronic notice sent as soon as we email it, 
unless we receive notification that the email was undeliverable. You must notify 
us immediately if you change the address to which we send billing statements. 
If you have more than one account you must notify us and we will change the 
address  on  all  accounts.    We  may  update  your  billing  address  if  we  receive 
information that it has changed or is incorrect. 

23. No Waiver: The  Credit  Union can  delay  enforcing  any  of  its  rights  any 
number of times without waiving them.  

24. Reward Points: For those cards that earn reward points, your card may 
be associated with a bonus points or similar rewards program. Your participation 
in such a rewards program is subject to the particular rewards program’s terms 
and conditions (the “Program Rules”). Your use of the card associated with the 
rewards program is your consent to be bound by the Program Rules. The Program 
Rules may, from time to time, be modified or amended, including but not limited 
to discontinuing particular rewards or discontinuing the rewards program itself. 
The latest edition of Program Rules will typically be provided with the associated 
Card or otherwise made available to you, for example, by visiting a particular 
internet address. We will provide a copy of such Program Rules upon request. 
If you close your account and/or membership, you will forfeit all rewards points 
earned but not yet credited. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, 
REGARDING THE CONDITION, QUALITY, MERCHANTABILITY OR FITNESS FOR 
A  PARTICULAR  PURPOSE  OF  ANY  GOODS  OR  SERVICES  PURCHASED  WITH 
BONUS POINTS, AND WE WILL HAVE NO LIABILITY FOR ANY DEFECTS IN SUCH 
GOODS OR SERVICES OR FOR ANY DAMAGES RESULTING FROM THEIR USE.

25. How We May Contact You: You expressly agree in order for APGFCU to 
provide information about your account and obtain any payment for amounts 
you may owe APGFCU, we or our authorized parties may contact you and send 
text  messages  to  you.    We  may  use  pre-recorded/artificial  voice  messages 
or  an  automated  dialing  device  to  contact  you  at  any  telephone  number 
associated with your APGFCU account, including mobile numbers, as permitted 
by applicable law. You also expressly agree that we may email you at any email 
address you have provided us.

26.  Governing  Law:  This  agreement  is  governed  by  the  Annotated  Code 
of Maryland, Financial Institutions Article, Title 6 and the Annotated Code of 
Maryland, Commercial Law Article, Title 12, Subtitle 9 and applicable federal 
law or regulation.

the copy of such slips furnished at the time of the transaction in order to verify 
the monthly statement. The Credit Union may make a reasonable charge for 
photocopies of slips you may request.

We may issue VISA Convenience Checks to you which may be used to obtain 
cash advances. Each Convenience Check will contain your Credit Union member 
number and may be used only by the person whose name is printed on it. Each 
must be completed and signed in the same way as a regular personal check. 
You may not use a VISA Convenience Check to pay any amount owed to us on 
this credit card agreement or any other APGFCU credit card or loans you may 
have with us.

If you give your account number to make a purchase or obtain a cash advance 
without  presenting  the  card  (such  as  for  online,  mail  order  or  telephone 
purchase), the legal effect will still be the same as if the card itself was used 
by you.

We  are  not  responsible  if  anyone  refuses  to  honor  your  credit  card  or 
Convenience Check.

16. Prohibited Use of the Card: You may not use your card to buy lottery 
tickets, place bets or gamble if these transactions are made online. You also 
may not use your card for any illegal transactions.

17. Stop Payment: If before a Balance Transfer or Convenience Check drawn 
on your Account has been honored, you notify us not to pay it, we will stop 
payment on the check. You must send us a written and signed stop payment 
order which states the number, payee, amount, and date of the check on which 
payment is to be stopped. We may disregard any such order six months after 
our receipt unless you renew your request.

18. Returns and Adjustments: Merchants and others who honor the card 
may give credit for returns or adjustments, and they will do so by sending us 
a  credit  which  will  be  posted  to  your  account.  If  your  credits  and  payments 
exceed what you owe us, we will hold and apply this credit balance against 
future  purchases  and  cash  advances,  or  refund  it  and  transfer  the  credit 
balance to your share account.

19.  Foreign  Transactions:  Purchases  and  cash  advances  made  in  foreign 
countries  and  foreign  currencies  will  be  billed  to  you  in  U.S.  dollars.  The 
conversion rate to dollars and the fees for all international transactions will be in 
accordance with the operating regulations of VISA USA, Inc. The exchange rate 
between the transaction currency and the billing currency used for processing 
international transactions is a rate selected by VISA from the range of rates 
available in wholesale currency markets for the applicable central processing 
date, which rate may vary from the rate VISA itself receives, or the government-
mandated rate in effect for the applicable processing date. In addition, a fee of 
1% of the transaction amount may be charged on all international transactions 
regardless of whether or not currency conversion is involved.

20. Plan Merchant Disputes: We are not responsible for the refusal of any 
plan  merchant  or  financial  institution  to  honor  your  card.  We  are  subject  to 
claims  and  defenses  (other  than  tort  claims)  arising  out  of  goods  or  services 
you  purchase  with  the  card  only  if  you  have  made  a  good  faith  attempt,  but 
have been unable to obtain satisfaction from the plan merchant, and: (a) your 
purchase was made in response to an advertisement we sent or participated in 
sending you; or (b) your purchase cost more than $50 and was made from a plan 
merchant in your state or within 100 miles of your home. Any other disputes you 
must resolve directly with the plan merchant.

21. Effect of Agreement: This Agreement is the contract which applies to 
all transactions of your account even though the sales, cash advance, balance 
transfer or convenience checks you sign may contain different terms. We may 
amend  this  Agreement  from  time  to  time  by  sending  you  advance  written 
notice required by law. The Amendment will become effective on the effective 
date stated in the notice. Use of your card after receiving notice of a change 
will  further  evidence  your  agreement  to  the  change.  If  you  give  us  written 
notice that you do not agree to the change, we will terminate your account 
and you will be permitted to pay the outstanding balance as of the effective 

Page 3 of 4

Your Billing Rights: Keep this Document for Future Use
This notice tells you about your rights and our responsibilities under the Fair 
Credit Billing Act.

        •  You must have used your credit card for the purchase.  
            Purchases made with cash advances from an ATM or with a  
            check that accesses your credit card account do not qualify.
        •  You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the 
purchase, contact us in writing at:
APG Federal Credit Union, P.O. Box 1176, Aberdeen, MD 21001
While we investigate, the same rules apply to the disputed amount as 
discussed above.  After we finish our investigation, we will tell you our 
decision.  At that point, if we think you owe an amount and you do not pay, 
we may report you as delinquent. 

In case of errors or questions about your electronic funds transfer
(Federal Electronic Funds Transfer Act) call us at 410-272-4000 or toll-free 
at 800-225- 2555. TTY: 1-800-811-4888. Or write us at APG Federal Credit 
Union, P.O. Box 1176, Aberdeen, Maryland 21001-6176, as soon as you 
can, if you think your statement or receipt is wrong or if you need more 
information about a transfer listed on the statement or receipt. We must hear 
from you no later than 60 days after we sent the FIRST statement on which 
the problem or error appeared.
        1. Tell us your name and account number (if any).
        2. Describe the error or the transfer you are unsure about, and               
            explain as clearly as you can why you believe it is an error or               
            why you need more information. 
        3. Tell us the dollar amount of the suspected error. 

If you tell us orally, we may require that you send us your complaint or 
question in writing within ten (10) business days. We will determine whether 
an error occurred within ten (10) business days (20 business days if the 
transfer involved a new account) after we hear from you and will correct 
any error promptly. If we need more time, however, we may take up to 45 
days (90 days if the transfer involved a new account, or a foreign initiated 
transfer) to investigate your complaint or question. If we decide to do this, 
we will credit your account within 5 business days (20 days if the transfer 
involved a new account) for the amount you think is in error, so that you 
will have the use of the money during the time it takes us to complete our 
investigation. If we ask you to put your complaint or question in writing 
and we do not receive it within 10 business days, we may not credit your 
account. An account is considered a new account for 30 days after the first 
deposit is made, if you are a new member.

We will tell you the results within three business days after completing our 
investigation. If we decide that there was no error, we will send you a written 
explanation. You may ask for copies of the documents that we used in our 
investigation.

Automatic Payment Transfers
If you have authorized us to pay your credit card bill automatically from your 
Share or Checking account, you can stop the payment on any amount you 
think is wrong. To stop the payment your letter must reach us three business 
days before the automatic payment is scheduled to occur.

What to Do If You Find a Mistake on Your Statement
If you think there is an error on your statement, write to us at:
APG Federal Credit Union, P.O. Box 1176, Aberdeen, MD 21001
In your letter, give us the following information:
        •  Account information: Your name and account number.
        •  Dollar amount:  The dollar amount of the suspected error.
        •  Description of problem:  If you think there is an error on your  

            bill, describe what you believe is wrong and why you believe              
            it is a mistake. 
You must contact us:
        •  Within 60 days after the error appeared on your statement.
        •  At least 3 business days before an automated payment is    
            scheduled, if you want to stop payment on the amount you  
            think is wrong.
You must notify us of any potential errors in writing.  You may call us, but 
if you do we are not required to investigate any potential errors and you may 
have to pay the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:
         1. Within 30 days of receiving your letter, we must tell you  
             that we received your letter.  We will also tell you if we have                
             already corrected the error.
         2. Within 90 days of receiving your letter, we must either 
             correct the error or explain to you why we believe the bill is                
             correct.
While we investigate whether or not there has been an error:
        •  We cannot try to collect the amount in question, or report you              
as delinquent on that amount.
        •  The charge in question may remain on your statement, and  
            we may continue to charge you interest on that amount.
        •  While you do not have to pay the amount in question, you are   
            responsible for the remainder of your balance.
        •  We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:
        •  If we made a mistake: You will not have to pay the amount in  
            question or any interest or other fees related to that amount.
        •  If we do not believe there was a mistake: You will have to  
            pay the amount in question, along with applicable interest                  
            and fees. We will send you a statement of the amount you  
            owe and the date payment is due.  We may then report you as  
            delinquent if you do not pay the amount we think you owe.

If you receive our explanation but still believe your bill is wrong, you must 
write to us within 10 days telling us that you still refuse to pay. 
If you do so, we cannot report you as delinquent without also reporting that 
you are questioning your bill.  We must tell you the name of anyone to whom 
we reported you as delinquent, and we must let those organizations know 
when the matter has been settled between us.  

If we do not follow all of the rules above, you do not have to pay the first 
$50 of the amount you question even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased 
with your credit card, and you have tried in good faith to correct the problem 
with the merchant, you may have the right not to pay the remaining amount 
due on the purchase. To use this right, all of the following must be true:
        •  The purchase must have been made in your home state                           
            or within 100 miles of your current mailing address, and the        
            purchase price must have been more than $50. (Note: Neither  
            of these are necessary if your purchase was based on an 
            advertisement we mailed to you, or if we own the company                
            that sold you the goods or services.)

VD-VIS-DIS-031120

Federally insured by NCUA

Page 4 of 4

           
           
           
             
            
 
           
           
Security Interest Disclosure

I/we acknowledge and pledge, as a condition of my/our use of the APGFCU credit card, that I/we 
have voluntarily granted APGFCU a security interest in all my/our individual and joint shares, share 
draft and share certificates now or in the future held at AGPFCU. If my/our credit card loan becomes 
delinquent, this security interest may be used without further notice to pay all or any part of such 
delinquency.  This security interest does not apply to shares in an IRA, Keogh, or similar tax deferred 
account. 

In addition, I/we acknowledge that the Federal Credit Union Act (12 U.S.C. 1757 (11)) secures all 
amounts  owed  APGFCU  for  use  of  this  credit  card  by  me/us  or  any  authorized  user  and  may  be 
applied upon default against any of my/ours shares, share draft or share certificate account balances 
without further notice to pay all or any part of such delinquency. This security interest does not apply 
to shares in an IRA, Keogh or similar tax deferred account.

Page 1 of 1

VD-VIS-DIS-031120

 
Interest Rates and Interest Charges

Annual Percentage Rate (APR) for Purchases

Visa Platinum Preferred

Visa Platinum Preferred Rewards

Visa Platinum Preferred Student/Starter

Visa Platinum Clarity

Classroom Supply Visaa

Share Secured Visa Platinum Rewardsb

Money Market Share Secured Visa Platinum Rewardsc

Annual Percentage Rate (APR) for Balance Transfers

Your APR is based on your creditworthiness at the time you opened your account and will vary with the market based 
on the Prime Rate.

10.49% – 17.99%
11.99% – 17.99%
15.49% – 17.49%
15.99% non-variable APR

The APRs below will vary with the market based on the Prime Rate.

4.75%
5.35%
5.35%

0% introductory APR for 15 months from the date of account opening for balance transfers submitted within the first 
90 calendar days from account opening for Platinum Preferred, Platinum Preferred Rewards and Platinum Preferred 
Student/Starter Visa cards. Balance transfer approval conditions apply. After that, and for balance transfers completed 
after the first 90 calendar days, your APR will be 10.49% to 17.99% based on your creditworthiness at the time you 
opened your account. This APR will vary with the market based on the Prime Rate.

For each Visa card listed below, the APRs will vary with the market based on the Prime Rate. 
 • Classroom Supply Visaa 4.75%
 • Shared Secured Visa Platinum Rewardsb 5.35% 
 • Money Market Shared Secured Visa Platinum Rewardsc 5.35%

Visa Platinum Clarity

Annual Percentage Rate (APR) for Cash 
Advances and Convenience Checks

15.99% non-variable APR
For Platinum Preferred, Platinum Preferred Rewards and Platinum Preferred Student/Starter Visa cards, your APR will 
be 10.49% to 17.99% APR based on product type and your creditworthiness at the time you opened your account. 
This APR will vary with the market based on the Prime Rate. 

Visa Platinum Clarity

Penalty APR and When It Applies

Paying Interest

For each Visa card listed below, the APRs will vary with the market based on the Prime Rate. 
 • Classroom Supply Visaa 4.75%
 • Shared Secured Visa Platinum Rewardsb 5.35% 
 • Money Market Shared Secured Visa Platinum Rewardsc 5.35%

15.99% non-variable APR

18.00%
This APR may apply to your account if you:
• Are over 60 days past due; or
• Make a payment that is returned and causes your account to be over 60 days past due.
How long will the Penalty APR apply? If your APRs are increased for either of these reasons, the Penalty APR may 
apply indefinitely.

Your due date is at least 25 days after the close of each billing cycle. We will not charge you interest on purchases if 
you pay the entire balance by the due date each month. We will begin charging interest on balance transfers, cash 
advances and overdraft advances, if enrolled, on the transaction date.

For Credit Card Tips from the Consumer Financial 
Protection Bureau

To learn more about factors to consider when applying for or using a credit card, visit the website of the 
Consumer Financial Protection Bureau at http://www.consumerfinance.gov/learnmore.

  Fees

Annual Fee

Transaction Fees
• Cash Advance
• Foreign Transaction
• Balance Transfer

Penalty Fees 
• Late Payment
• Returned Payment

None

•  $2
•  Up to 1% of transaction amount in U.S. dollars
•  None 

•  $25
•  $20

How We Will Calculate Your Balance:  We use a method called “average daily balance (including new purchases).” See your account agreement for more details.

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your account agreement.

Loss of Introductory APR: We may end your introductory APR and apply the Penalty APR if you make a late payment.

Variable Rate Information:  Variable APRs are based on the 4.75% Prime Rate as of 03/11/2020. Your APR may vary. Rates are determined and adjusted monthly, according to 
your statement cycle period, by adding a Margin to the Prime Rate published in the Wall Street Journal on the first business day of every month. The Margin will range from 5.74% to 14.24% 
based on an evaluation of each member’s credit history and product type. The Margin for the Classroom Supply, Share Secured and Money Market Share Secured Visa cards is below:
a We add 0.00% to the Prime Rate for the Classroom Supply Visa
b We add 1.00% to the Prime Rate for the Share Secured Visa, not to exceed 5.00% above the current rate on the Regular Share Accounts
c We add 1.00% to the Prime Rate for the Money Market Share Secured Visa, not to exceed 5.00% above the lowest Money Market tier rate
Balance transfers will be applied to your account and sent to your designated payee(s) 10 days after we open your new account. If you want to cancel or modify your balance transfer within 
the first 10 days of account opening, please call 800-225-2555. Please continue to make regular payments to your other account(s) until you know the balance has been paid. 

This disclosure was printed and accurate as of 03/11/2020, and is subject to change after that date. To find out what may have changed, or if you have any questions regarding this 
disclosure, call toll free 800-225-2555, or 800-811-4888 TTY.

Page 1 of 2

VD-VIS-DIS-031120

 
Terms and Conditions of Balance Transfer Offer for 
New APGFCU Visa® Accounts

• 0% introductory APR for 15 months from the date 
of account opening for balance transfers submitted 
within the first 90 calendar days from account 
opening for Cash Back, Platinum Preferred, Platinum 
Preferred Rewards and Platinum Preferred Student/
Starter Visa cards.

• After 15 months, your introductory rate will end and 

your standard cash advance rate will apply.

• There is no balance transfer fee for all balance 
transfer requests submitted within the first 90 
calendar days of account opening at the 0% 
introductory APR.

• There is no balance transfer fee for all balance 
transfer requests submitted and posted to your 
account after 90 calendar days of account opening, 
and you will be charged your standard variable rate 
APR. 

• You authorize APGFCU to pay off the balances or 
portions of the balances due on the credit cards/ 
charges/loans listed within this online form or 
verbally by means of a Balance Transfer charged to 
your APGFCU Visa account. There is no limit to the 
number of transfers permitted up to your approved 
credit limit. 

• You understand the balance transfer request we 

approve for you may not ultimately pay your total 
balance due with the other creditor, which may 
result in outstanding charges imposed by the other 
creditor. It is your responsibility to make timely 
payments to your other creditor. You should continue 
to make payments to these other credit card or loan 
issuers until the balance transfer is reflected on your 
account with us as a payment made by us to your 
creditor. All balance transfers are paid by us directly 
to the other creditor.  

• APGFCU is not responsible for any payments being 

late, lost in the mail or for any finance or other 
charges that may occur due to a delay in processing 
a balance transfer request.  

• Balances transferred will not receive a balance 

transfer cash rebate or reward points. 

• Balance transfers are always subject to Finance 
Charges from the date they are posted to your 
account to the date on which they are paid in full.  

• You must pay in full the entire balance (including 
balance transfers and new purchases) by the end 
of each payment cycle to avoid accruing interest on 
purchases. 

• Each balance transfer will reduce your available 
credit. We will process the requested balance 
transfers in the order you submit them to us. Should 
there be an insufficient credit limit on your account 
with us, you understand we will pay off the balances 
of other creditors only up to the amount of the 
available credit limit you have with us, which could 
result in only a partial payment of the remaining 
account balances with the other creditor.

• The total amount(s) of your request cannot exceed 
your available credit with us. Should the request 
exceed the available credit, we will decline the 
request and you will have the option to apply for 
a credit limit increase. APGFCU reserves the right 
to refuse to honor any request for a credit limit 
increase. You should not transfer from another 
creditor the amount of any disputed purchases or 
other charges. If you do, you may lose your right to 
dispute the charges with that other creditor. 

• This offer cannot be combined with any other 

balance transfer offers. We will not process any 
balance transfer requests that are from any other 
account or loan issued by APGFCU. 

Page 2 of 2

VD-VIS-DIS-010220