BANKCARD AGREEMENT FOR UNITED VISA PLATINUM CARDHOLDERS • WITH REBATE

G12779

 1. DEFINITIONS – In this Agreement, the word “Card” means a single Card or two or more Cards we have issued pursuant
to this Agreement.  The words “you” and “yours” mean each applicant or person to whom we have issued a Card.  The
words  “us,”  “our,”  “we”  and  the  “Bank”  mean  United  Bank,  Inc.  The  word  “Account”  means  the  MasterCard  or  VISA
Account for which you were issued a Card or Cards and Checks imprinted with your name and Account number.  “Authorized
User” means any person whom you have given permission to use your Account.  If your spouse, or anyone else, desires
the same type of credit card to be issued in his or her name, he or she must sign a credit card application requesting the
same.  “Checks” mean the checks provided to you with your Account, should your Account type provide for Checks.  The
use of the word “Check” in this Agreement does not imply that the particular Account type you have features Checks as
a  means  of  accessing  your  Account.
2. YOUR RESPONSIBILITY FOR THE ACCOUNT – You are responsible for all amounts owed on the Account and agree to
pay them, whether it is used by you or an Authorized User.  If yours is a joint Account, each of you, together and individually,
are responsible for all amounts owed even though the Account was used by only one of you.  Do not attempt to use the
Card after the expiration date printed on the front of the Card.
3. ACCEPTING THIS AGREEMENT – You should sign each Card as soon as you receive it.  A Card or Check may be used only
by the person named on it.  This Agreement shall not become effective unless you have signed the Application for the
Account or until you or someone authorized by you signs a sales slip, Check or other written memorandum and before that
time you shall not be responsible for any purchases or lease made by use of the Card or Account.  This agreement amends
and replaces any prior cardholder agreement you may have with the Bank.
4. CREDIT LIMIT – Your credit limit for an Account is stated on the statement sent with your Card(s) and will be shown on
each monthly statement.  Your credit limit is the most you should owe on your Account at any time.  You may not use your
Account in any way that would cause you to go over your credit limit.  If you go over your credit limit, we may impose a
fee to the extent permitted by applicable law.  If you owe more than your credit limit you may be asked to pay the excess
immediately.  The Bank may change your credit limit at any time but will notify you if it does.
5.  MONTHLY  STATEMENT  –  At  the  end  of  each  billing  period  (approximately  monthly  intervals  which  we  call  “Billing
Cycles”), if there is any activity in your Account, the Bank will send you a monthly statement.  The statement will be sent
to you on behalf of all Authorized Users of the Account.
6. PURCHASES – You can use your Account to obtain loans to finance the purchase or lease of goods and services from
participating establishments and for other purposes that will be made available from time to time up to your credit limit.
You must sign a sales slip or other memorandum or you must authorize another person to complete one on your behalf.
Usually  you  will  be  asked  to  present  your  Card,  but  at  times  you  may  use  the  Account  to  finance  Purchases  by  mail,
telephone  or  the  Internet  without  presenting  your  Card  by  authorizing  someone  else  to  sign  for  you.
7. ADVANCES – An Advance is a cash loan.  It may be obtained by presenting your Card to any bank or other financial
institution that accepts the Card or by using any of our ATMs or any ATM which may be provided for your use by another
bank or other financial institution that accepts the Card.  As explained below, an Advance can also be obtained by using
a  Check.
8. ADVANCES BY USING CHECKS – Checks can be used for any purpose.  Advances may be obtained by using them under
the  following  conditions:
The Checks are supplied by the Bank, with your name and Account number printed on them.  Only a person whose name
is printed on a Check may sign it.
The Bank will not certify a Check.
The Bank will not be responsible for returning it unpaid if (i) there is not enough available credit, (ii) the conditions of
this  Agreement  have  not  been  carried  out,  (iii)  the  Account  has  expired,  (iv)  the  right  to  use  the  Account  has  been
cancelled by the Bank, (v) a Card or Check has been reported lost or stolen or (vi) the Check is postdated (shows a future
date).
Checks  once  paid  by  the  Bank  are  not  returned.
Checks  are  subject  to  the  Bank’s  normal  rules  governing  checking  accounts.
However,  if  the  Bank  does  pay  any  Check  that  it  could  have  returned  unpaid  for  any  reason  listed  above,  you  are
responsible for its payment under the provision of this Agreement.  The Bank is not obligated to advance funds that exceed
the credit limit on the Account.  You may ask to stop payment on a Check but agree to indemnify us and hold us harmless
for any loss or liability we may incur as a result of honoring the stop payment. You agree that we will not be liable if we
did  not  have  reasonable  time  to  honor  the  stop  payment.
9. MONTHLY PAYMENT – You may pay us the total amount you owe, or any portion of it, at any time, but not less than
the Minimum Payment Due as shown on your monthly statement.  You must pay at least the Minimum Payment Due each
month before the Due Date shown on your monthly statement. The Bank will calculate separate Minimum Payments for
all Advances and all Purchases on an Account.  If you make your payment by check and that check is not honored by the
bank on which it is drawn, the Bank reserves the right to charge and add to the balance of the Account a Return Check
Fee.  The Minimum Payment Due will be equal to (a) the greater of (1) 1/ 36th of the New Balance for Advances or the
New Balance for Purchases, as the case may be, rounded to the next highest dollar or (2) $5.00, plus (b) the amount of
any unpaid Minimum Payment Due from previous statements, rounded to the next lowest dollar.  If the New Balance for
Advances or Purchases is less than $5.00 then such New Balance for Advances or Purchases, as the case may be, will be
due.  Your credit card includes a Pay Ahead feature which permits you to “carry over” balances which are amounts paid
in excess of the Minimum Payment Due.  If you pay more than the amount of the Minimum Payment Due in any month,
information as to the amount of excess paid will be stored and this Pay Ahead amount will be applied to eliminate or
reduce the Minimum Payment Due in the next two (2) billing cycles.  Pay Ahead amounts will not be carried beyond two
(2) billing cycles.  If you pay your balance in full, any information stored as a Pay Ahead amount will be cleared and the
process will begin again when a balance is carried beyond a statement Payment Due Date.  The Bank reserves the right
to deactivate the Pay Ahead feature for any customer, at any time.  The Minimum Payment Due shown on your statement
will give effect to the Pay Ahead feature.  You agree to pay any such Minimum Payment Due shown on or before the
Payment  Due  Date  shown  on  each  periodic  statement.
10. INTEREST CHARGES AND FEES – The initial method of computing Interest Charges, the initial percentage rate for the
Interest Charge, the Annual Membership Fee and other applicable fees and charges are set out on your Application, on
the materials sent to you with your initial Card or on your Monthly Statement.  The Interest Charge and the method of
computing  it  may  be  different  for  Advances  as  for  Purchases.    The  Bank  reserves  the  right  to  modify  the  method  of
computing  Interest  Charges,  the  applicable  percentage  rate,  or  any  of  the  other  fees  and  charges  applicable  to  your
Account from time to time.
11.  PAYMENTS  –  The  Bank  may  accept  late  payments  or  partial  payments,  even  though  marked  “Payment  in  Full”,
without losing any of its rights under this Agreement.
12. ADDITIONAL BENEFITS – The Bank reserves the right to add Additional Benefits to your Account from time to time, such
as Travel Accident Insurance, Emergency Travel Assistance and Rental Car Collision Damage Waiver, to name a few.  Your
Account may or may not have any or all of such Additional Benefits.  The Additional Benefits may be granted, modified
or withdrawn at any time and from time to time.  If the Bank grants any such Additional Benefits to your Account, the Bank
will pay the cost associated therewith, but those Additional Benefits will be supplied by third party providers and the Bank
will not be liable for any act or omission of any third party provider.
13. ILLEGAL USE OF CARD – Under no circumstance may any Card issued pursuant to this Agreement be used for any
Purchase  or  Advance  used  in  connection  with  any  transaction  or  series  of  transactions  which  violate  any  provision  of
applicable local, state or federal law.  You agree to indemnify and save the Bank harmless from any liability the Bank
may incur or damage it may suffer by reason of use of the Card for any such improper purpose.
14.  CURRENCY  CONVERSION  –  The  exchange  rate  between  the  transaction  currency  and  the  billing  currency  used  for
processing  international  transactions  is  a  rate  selected  by  Visa  and  MasterCard  from  a  range  of  rates  available  in
wholesale  currency  markets  for  the  applicable  central  processing  date,  which  may  vary  from  the  rate  that  Visa  and
MasterCard  itself  receives  or  the  government-mandated  rate  in  effect  for  the  applicable  central  processing  date,  plus  2
percent.
15. USE OF ACCOUNT FOR QUASI-CASH TRANSACTIONS – The Account may be utilized for payment of certain quasi-cash
transactions such as the purchase of money orders, truck stop services, United States Savings Bonds, and wire transfers,
use  in  lawful  wagering  transactions,  obtaining  bail  bonding,  making  tax  payments  to  any  governmental  organization,
7/10

payment  of  insurance  premium,  making  arrangements  for  hospital  patient  funds  and  charitable  contributions,  political
contributions and government loan payments, handling overpayments, payment of court costs and traffic or criminal court
fines  and  similar  items.    If  so  utilized,  the  Bank  reserves  the  right  to  charge  a  Cash  Advance  Fee  for  any  Quasi-Cash
Transaction in accordance with the disclosures provided to you from time to time.
16. WAIVER OF FEES – The Bank reserves the right at any time and from time to time to grant full or partial waivers of any
fee otherwise chargeable to any Account or group of Accounts, for any reason.  Any decision by the Bank regarding any such
full or partial waiver does not create any right to similar or identical treatment for any other Account or group of Accounts.
17. REBATE – The 1% rebate will be applied to the net Continental United States purchases balances reflected on your
periodic statement as purchases made in the Continental United States.  Net purchase amounts are calculated based on
purchases  made  in  the  Continental  United  States,  less  any  credits  for  returns  or  adjustments  made.    Rebates  are  not
calculated on cash advances, use of any check access device, balance transfers, interest charges, late payment fees or other
similar fees and charges.  During the first month of enrollment in the Rebate Program, the 1% value of the rebate will be
stored.  Each month thereafter, the stored rebate amount will be credited against purchases made within the Continental
United States, if any, and the rebate amount earned that month will be calculated and stored in the rebate account for
application against future purchases within the Continental United States.  Return of and credits for qualifying purchases
will result in a reduction in the rebate amount and could result in a reduction of the stored value amount of rebates earned.
Each month your billing statement will show your rebate total, which, after the first month, will be posted to your account
monthly, provided that the account is open and in good standing at the time of the posting.  The 1% rebate will not apply
to those purchases reflected on your periodic statements as made outside the Continental United States.  Rebates will not
be calculated on accounts which are delinquent or, which are otherwise in default or deemed ineligible by United Bank,
Inc.,  in  its  discretion.    Any  stored  rebate  values,  not  previously  credited,  on  such  ineligible  accounts  will  be  eliminated.
United Bank, Inc. reserves the right to amend the Rebate Program at any time or to terminate the program.  The 1% rebate
will  be  applied  as  directed  by  you  on  the  initial  application.
18. IMPOSITION OF MISCELLANEOUS FEES – See the enclosed account opening disclosure for the specific fees that may
be imposed.  The Bank reserves the right to impose a Research Fee in the event that questions raised by you, or anyone
else entitled to inquire about your Account, call upon the Bank to incur personnel time or expense to answer or otherwise
respond to any inquiry.  If you report your Card lost or stolen and request reissuance of a new Card, the Bank reserves the
right to charge and add to the balance of your Account a Card Replacement Fee.  The Bank reserves the right to charge and
add to the balance of your Account a Cash Advance Fee for utilizing your Card to obtain a cash advance either through
automated  teller  machines,  for  overdraft  protection  (Ready  Reserve)  or  at  a  bank  window.
19.  ALTERATION  OF  INTEREST  CHARGE  UPON  DELINQUENCY  –  To  the  extent  permitted  by  law,  if  your  Account  falls
delinquent, the Bank reserves the right to adjust the Annual Percentage Rate upon your balance to a higher percentage
rate.
20. SECURITY INFORMATION – Important Information When Traveling Outside The United States – If you plan to travel
outside  the  U.S.,  please  contact  a  bankcard  representative  at  1-800-242-7600.    For  security  reasons,  some  foreign
countries may be blocked or have certain restrictions.  Your account is also protected by a fraud monitoring system that uses
sophisticated technologies that seeks out and identifies suspicious card activity on your behalf.  Fraud is serious business.
Therefore, if high risk or suspicious activity occurs, you may receive calls from security analysts to confirm activity.  In some
cases your account may be temporarily blocked until validity of charges is confirmed.
21. ONLINE CREDIT CARD ACCESS – Our online credit card service is an excellent resource for current account information
and transaction history.  It is also a quick and easy way to make your credit card payment.  To use this service, sign up today
by  selecting  the  “credit  card”  option  under  Online  Banking  at  bankwithunited.com.
22. LOST OR STOLEN CARDS OR CHECKS – If your Card or Checks are lost or stolen, or are possibly being used without your
permission, you must notify us immediately by calling (304) 295-3461 or 1-800-242-7600.  You should also follow this
up by writing United Bank, Inc., Bankcard Division, P.O. Box 1382, Parkersburg, West Virginia 26102.  Don’t use the Card
or the Checks after you have notified us even if you get them back.
If your Card or Account is used by an unauthorized person you may not be liable for any Purchases or Advances made after
you have notified the Bank of the loss or theft by phone or in writing, at the telephone number or the address shown above.
If someone else is authorized to use your Card or Account and you want to end your responsibility for the use of the Card
or Account by that person, you must let us know in writing.  You must send to the Bank with your written notice, any Card
or  Checks  that  person  had.
23. DEFAULT AND COLLECTION COST – Upon your insolvency, bankruptcy or death, or default in payment of any amount
due,  we  may  demand  immediate  payment  of  the  full  balance  owed  on  your  Account  subject  to  the  provisions  of  West
Virginia Code, Chapter 46A, Article 2, Section 106.  You agree to waive the right to trial by jury and the right to assert any
counterclaim  or  offset  against  us.
If the Bank asks that any amount owed to it be paid because one or more of the above events has happened, and the Bank
refers this claim for collection to an attorney, you agree to pay the Bank’s reasonable attorney fees to the extent permitted
by law.
24. DELAY IN ENFORCEMENT – The Bank can delay enforcing its rights under this Agreement without losing them.
25. CREDIT REPORTS – You authorize the Bank to make or have made any credit, employment, and investigative inquiries
as it deems appropriate for the extension of credit or the collection of amounts owed under your Account.  The Bank can
furnish information concerning an Account or credit file to consumer reporting agencies and others who may properly receive
that information.  If you ask, you will be informed whether or not a consumer report on you was requested and the name
and  address  of  the  consumer  reporting  agency  that  furnished  the  report.
26.  AMENDMENT  OF  AGREEMENT  –  The  Bank  can  change  this  Agreement,  including  Interest  Charges  and  the  Annual
Percentage Rate at any time as permitted by law.  The Bank may sell or otherwise transfer your Account and any amounts
owed by you to another creditor at any time.  If the Bank does, this Agreement will still be in effect.
27. CANCELLATION – You may cancel your Account at any time by notifying us in writing and returning your Card or Cards
and Checks cut in half.  However, you remain responsible to pay the unpaid balance with Interest Charges and any other
charges according to the terms of this Agreement.  The Bank can cancel or suspend your Account privileges at any time to
the extent permitted by law and if the Bank asks, you must cut your Card or Cards and Checks in half and return them to
the  Bank.
28.  OVERDRAFT  PROTECTION  SERVICE  –  If  you  have  agreed  to  use  our  Overdraft  Protection  Plan,  Ready  Reserve,  any
overdrafts  on  a  checking  account  covered  by  the  plan  will  be  treated  as  an  Advance  against  your  Account  in  $50.00
increments  and  will  be  subject  to  the  terms  and  conditions  covering  Advances  under  this  Agreement.
29. APPLICABLE LAW – The relationship between you and the Bank is controlled by the laws of West Virginia and the United
States.
30. IF YOUR CARD OR CHECK IS REFUSED – The Bank is not responsible if a seller, bank or other person refuses to honor
your Card or Checks.  Although you may have credit available, the Bank may be unable to authorize credit for a particular
transaction  due  to  operational  difficulties  or  mistakes.    Transactions  made  above  a  certain  dollar  amount  may  require
authorization before the transaction is approved.  The number of transactions you make in one day may be limited since
the Bank may limit the number of authorizations which may be given.  These restrictions are for security reasons.  As a result,
the  Bank  cannot  explain  the  details  of  how  its  authorization  system  works.    Neither  the  Bank  nor  its  agents  will  be
responsible if authorization for a transaction is not given.  If your Account is overlimit or delinquent, authorization of credit
for transactions may be declined.  In addition, United uses a fraud monitoring tool to track spending patterns and identify
suspicious activity.  A fraud analyst may contact you to verify transactions.  If we are unable to reach you by telephone and
the transactions are highly suspicious, your account may be temporarily blocked until activity can be verified.
31. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT – To help the government fight the
funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and
record  information  that  identifies  each  person  who  opens  an  account  or  requests  a  loan.
What this means for you: When you open an account or request a loan, we will ask for your name, address, date of birth,
and other information that will allow us to identify you.  We may also ask to see your driver’s license or other identifying
documents.
We may ask our established customers for identification and we will use this information to update our files.

YOUR BILLING RIGHTS KEEP THIS NOTICE FOR FUTURE USE

Your Billing Rights: Keep this Document for Future Use
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.
What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us at:

United Bankcard Department,
P.O. Box 1382, Parkersburg, West Virginia 26102

You may also contact us on the Web at: bankwithunited.com or bankcard@bankwithunited.com. In your letter, give us the following
information:

•
•
•

Account information: Your name and account number.
Dollar amount: The dollar amount of the suspected error.
Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why
you believe it is a mistake.

You must contact us:
•
•

Within 60 days after the error appeared on your statement.
At least 3 business days before an automated payment is scheduled, if you want to stop payment on the
amount you think is wrong.

You must notify us of any potential errors in writing or electronically.  You may call us, but if you do we are not required to investigate any
potential errors and you may have to pay the amount in question.
What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:

1.

2.

Within 30 days of receiving your letter, we must tell you that we received your letter.  We will also tell
you if we have already corrected the error.
Within 90 days of receiving your letter, we must either correct the error or explain to you why we
believe the bill is correct.

While we investigate whether or not there has been an error:

•
•
•
•

We cannot try to collect the amount in question, or report you as delinquent on that amount.
The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
While you do not have to pay the amount in question, you are responsible for the remainder of your balance.
We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:

•

•

If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to
that amount.
If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable
interest and fees.  We will send you a statement of the amount you owe and the date payment is due.  We may
then report you as delinquent if you do not pay the amount we think you owe.

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay.  If
you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone
to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us.
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct.
Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct
the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.
To use this right, all of the following must be true:

1.

2.

3.

The purchase must have been made in your home state or, within 100 miles of your current mailing address;
and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase
was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.)
You must have used your credit card for the purchase.  Purchases made with cash advances from an ATM or
with a check that accesses your credit card account do not qualify.
You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing or electronically at:

United Bankcard Department
P.O. Box 1382, Parkersburg, West Virginia 26102
bankwithunited.com or bankcard@bankwithunited.com

While we investigate, the same rules apply to the disputed amount as discussed above.  After we finish our investigation, we will tell you our
decision.  At that point, if we think you owe an amount and you do not pay, we may report you as delinquent.

Account Opening Disclosure

8.50%.

8.50%.

8.50%.

For Credit Card Tips from the
Consumer Financial
Protection Bureau

To learn more about factors to consider when applying for or using a credit
card, visit the website of the Consumer Financial Protection Bureau at
http://www.consumerfinance.gov/learnmore.

5% of the Minimum Monthly Payment, not to exceed $15.00.

Account Opening Disclosure • United Visa Platinum

G-16348

.02329%

.02329%

.02329%

8.50%.