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 PLATINUM REWARDS/MASTERCARD CREDIT CARD AGREEMENT,  
 PLATINUM/ VISA
VISA

TRUTH IN LENDING DISCLOSURES, BILLING RIGHTS AND ADDENDUM 

“You” or “Your” -refers to each person who applies for and uses credit union membership or any other service we offer, including loans and credit cards. 

Definition of Terms 

ATM- means Automated Teller Machine 

“Owner” or “Owners”- refers to you as the primary owner and any other person(s) you authorize to jointly use your account. 

POD- means Payable on Death 

“Card”- means your Visa Platinum/Visa Platinum Rewards/MasterCard credit card revolving credit account with Member One Federal Credit Union. 

“Transfer(s)” or “Transaction(s)”- means the various types of electronic fund transfers as related to Member One Federal Credit Union. 

Credit  Card  Agreement  and  Truth  In  Lending  Disclosures.  The 
purpose of this Agreement is to establish the terms and conditions of a Credit 
Card  Line  of  Credit.    This  Agreement  is  made  up  of  the  terms  on  your 
application,  the  terms  on  the  reverse  side  of  your  card,  the  terms  on  your 
statement  and  any  other  material  we  send  you  concerning  your  account 
including this Disclosure/Agreement. 

1.)  Prior to your use of the credit card that you have requested, you agree that 
you  will  comply  with  all  of  the  terms  and  conditions  pertaining  to  the  use  of 
such  card.    In  the  event  that  you  do  not  wish  to  comply  with  the  foregoing 
terms  and  conditions  for  any  reason,  you  may  cancel  this  Agreement  by 
notifying  Member  One  Federal  Credit  Union  in  writing  and  returning  ALL 
cards issued under this Agreement.  Your notice will become effective when it 
is received by us.  Upon cancellation of this Agreement, either by Member One 
Federal  Credit  Union  or  by  you,  you  agree  to  pay  the  total  unpaid  balance 
immediately. 
2.)  Approval  by  Member  One  Federal  Credit  Union  will  establish  the 
following. 

a) 

b) 

c) 

The  credit  limit  approval  shall  be  determined  by  Member  One 
Federal Credit Union, and this credit limit will be drawn upon as you 
utilize an issued credit card.  Your current credit limit will be shown 
on  your  monthly  statement.  You  will  not  let  your  total  unpaid 
balance under this Agreement exceed your credit limit. 
This  line of credit will be repaid as  follows:  either the  full amount 
billed shall be paid or, at your option, an installment equal to at least 
the  required  minimum  billed.    If  the  outstanding  balance  of  your 
account is less than what is noted in the enclosed Addendum, it will 
be  payable  in  full.    The  required  minimum  monthly  payment  and 
conditions are also disclosed in the enclosed Addendum. 
You promise  to pay any and all charges  incurred by  you  or  by any 
person whom you authorized to use the credit card issued to you. 

3.)  The  FINANCE  CHARGE  (interest)  on  purchases  and  cash  advances  is 
calculated at a periodic rate with an Annual Percentage Rate as disclosed in the 
Addendum.    The  FINANCE  CHARGE  (interest)  imposed  will  be  the 
MONTHLY PERIODIC RATE on any outstanding balances that were not paid 
in full by the next billing date.  These FINANCE CHARGES will continue to 
accrue  until  the  date  of  payment  in  full.    Cash  advances  made  with  this  card 
will accrue FINANCE CHARGES beginning on the date each cash advance is 
made  and  will  continue  to  accrue  until  the  date  of  payment  in  full.    You  can 
avoid  incurring  an  additional  FINANCE  CHARGE  on  the  balance  of  credit 
purchases  reflected  on  your  monthly  statement  of  account  and  on  any  new 
credit purchases appearing on your next statement by paying the new balance 
shown on your current statement within 25 days of the statement closing date.  
The FINANCE CHARGES for the billing cycle are computed by applying the 
monthly periodic rate to the average daily balance of credit purchases (and, if 
applicable,  the  average  daily  balance  of  cash  advances),  which  is  determined 
by  dividing  the  sum  of  the  daily  balances  during  the  billing  cycle  by  the 
number of days in the cycle.  Each daily balance is determined by adding the 
previous balance of credit purchases (and, if applicable, the previous balance of 
cash  advances),  any  new  credit  purchases  posted  to  your  account  (and,  if 
applicable, any new cash advances as of the transaction date or the first date of 
the  billing  cycle  in  which  posted,  whichever  is  later)  and  subtracting  any 
payments as received and credits as posted to your account, but excluding any 
unpaid finance charges. 
4.) You  understand  that Member One  Federal Credit Union reserves the right 
to change the rate of the FINANCE CHARGE upon giving notice required by 
law  provided  that  such  change  shall  not  apply  to  the  balance  due  for  past 
charges. 
5.)  You  acknowledge  and  agree  that  Member  One  Federal  Credit  Union  may 
terminate  or  cancel  that  duty  to  extend  credit  to  you  under  the  following 
conditions: 

(a)  Upon adverse re-evaluation of your credit worthiness. 
(b)  At your option or at our option if it has good cause. 
(c)  Upon your failure to satisfy the terms of this Agreement. 

6.)  If  your  line  of  credit  is  to  be  terminated  by  Member  One  Federal  Credit 
Union,  you  shall  receive  written  notice  of  such  termination;  however,  you 
understand  and  acknowledge  that  such  termination  shall  not  affect  your 
obligation to pay any outstanding balance. 
7.)  You  fully  understand,  acknowledge  and  agree  that  if  your  loans  become 
delinquent  or  past  due,  our  credit  card  shall  be  revoked,  unless  we  determine 
that extenuating circumstances have contributed to the delinquency; under such 
circumstances, Member One Federal Credit Union, at its option, may approve 
your continued use of the credit card. 
8.) You understand that we may review your credit record periodically and you 
give permission to investigate and re-assess your creditworthiness. 
9.)  You  promise  that  you  will  promptly  give  us  written  notice  if  you  move, 
change your name or employment, or if any other information you provided to 
us changes.  You also agree to provide us updated  financial information about 
yourself upon request. 
10.)  If  this  is  a  joint  account,  each  of  you  authorizes  the  other(s)  to  get 
advances  individually  under  the  Credit  Card  Line  of  Credit.    If  you  give 
inconsistent  instructions,  we  can  refuse  to  follow  your  instructions.    Each  of 
those who sign the Credit Card Line of Credit will be individually and jointly 

11.) As a condition for the approval of your card account you 
grant us a specific pledge of your credit union shares (deposits).  
You pledge to us and grant a security interest in all individual 
and joint accounts you have with us now and in the future to 
secure your card account.  You authorize us to apply the 
balance in these account(s) to pay any amounts due under this 
agreement if you should default.  Shares and deposits in an 
Individual Retirement Account and any other account that would 
lose special tax treatment under state or federal law if given as 
security are not subject to the security interest you have given in 
your shares and deposits. 

responsible  for  paying  the  entire  amount  owed.    That  means  Member  One 
Federal  Credit  Union  can  enforce  its  rights  under  the  Credit  Card  Line  of 
Credit against any one of you individually or against all of you together.  

In the event payments are not made as agreed and this loan becomes more than 
30 days past due, you authorize Member One Federal Credit Union to bring the 
account up-to-date by doing one or both of the following as necessary:  

(a)  Transfer the shares from any of your Member One Federal Credit 

Union accounts to satisfy past due payments to your card account. 
Shares and deposits in an Individual Retirement Account and any 
other account that would  lose special tax treatment under state or 
federal  law  if  given  as  security  are  not  subject  to  the  security 
interest you have given in your shares and deposits. 
Increase  your  payroll  deduction  to  Member  One  Federal  Credit 
Union  in  a  sufficient  amount  to  remit  past  due  payment  to  your 
card. 

(b) 

12.) You agree that if you fail to make payments according to the terms of this 
agreement, Member One  Federal Credit Union  may declare this agreement  in 
default  and  turn  the  account  over  to  a  collection  agency  or  an  attorney  for 
collection.    You  agree  to  pay  the  cost  and  reasonable  attorney’s  fees.    You 
understand  if  Member  One  Federal  Credit  Union  determines  legal  action  is 
necessary, all legal actions will be heard in the courts of the City of Roanoke.  
By using the card you consent to and waive any objection to venue in any court 
which  has  territorial  jurisdiction  within  the  City  of  Roanoke,  Virginia  for  the 
purpose of determining proper venue of any lawsuit relating to the issued card. 
13.)  The  following  fee  schedules  are  in  effect  and  are  disclosed  on  the 
Addendum: 

(a)  REISSUED CARD FEE: Fees apply only to cards reissued before 
their  normal  expiration  date  due  to  reasons  such  as  a  lost  credit 
cards  or  negligence.    A  fee  will  be  charged  for  each  credit  card 
reissued prior to its expiration date.  Fees do not pertain to normal 
credit cards reissued prior to their expiration date.   

(b)  LATE PAYMENT  FEE: If  we do  not  receive the Minimum  Due 
Payment  shown  on  your  statement  within  10  days  after  the  due 
date shown on your monthly statement, we will charge you a late 
charge. 

(c)  CHECK  RETURN  FEE:    If  you  make  a  payment  on  your  card 
account  by  check  and  it  is  returned  for  insufficient  funds,  closed 
account, stop payment or any other reason, there will be a charge 
imposed. 

14.) You understand that a re-application by you and approval may be required 

if: 
(a)  The credit limit is increased, or 
(b)  The  terms  of  payment  are  extended  beyond  the  terms  of  the 

original agreement. 

15.)  On  a  regular  basis  you  will  receive  a  statement  showing  all  transactions 
under  the  Credit  Card  Line  of  Credit  during  the  period  covered  by  the 
statement.    Statements  and  notices  will  be  mailed  to  you  at  the  most 
recent address  you  have  given  us  in writing.  Notice to any one of  you 
will be notice to all. 

16.)  You  understand  that  this  Agreement  is  made  and  executed  in  Virginia, 
regardless of where your signature has been inscribed, and that all terms 
of  this  agreement,  and  all  rights  and  liabilities  in  favor  of  yourself  or 
Member  One  Federal  Credit  Union  shall  be  governed  by  the  Federal 
Law and/or the applicable laws of Virginia. 

17.) Member One Federal Credit Union may delay enforcing any of our rights 
under this Agreement without losing them.  Even if we do not enforce a 
right at one time, it may be enforced at a later time.   

18.) You  understand we  may, at any time, change this Agreement by sending 
you  a  notice  in  writing  at  least  45  days  before  the  change  will  become 
effective. 

19.)  You  hereby  certify  that  all  of  the  statements  made  by  you  on  the 
application, including your total indebtedness, are true and complete and 
are submitted for the purpose of obtaining credit. 

20.)  Purchases  and  cash  advances  made  outside  the  United  States  and/or  in 
foreign currencies will be billed to you in U.S. dollars.  The conversion 
rate to U.S. dollars will be determined in accordance with the operating 
regulations of Visa U.S.A., Inc.  Currently the currency conversion rate 
used  to  determine  the  transaction  amount  in  U.S.  dollars  is  either  a 
government-mandated rate or the wholesale market rate in effect one day 
prior to  the transaction processing date,  increased by one percent.   The 
currency conversion rate used on the processing date may differ from the 
rate  that  would  have  been  used  on  the  purchase  date  or  cardholder 
statement posting date. 

21.) You may be liable for the unauthorized use of your credit cards.  You will 
not  be  liable  for  any  unauthorized  use  that  occurs  after  you  notify  the 
Credit  Union,  orally  or  in  writing,  of  the  loss,  theft,  or  possible 
unauthorized  use.    In  any  case,  you  will  have  zero  liability.    You  can 
notify the Credit Union by calling 1-800-449-7728 or writing to Member 
One  Federal  Credit  Union,  Credit  Card  Department,  PO  Box  12288, 
Roanoke, VA  24024-2288. 

State Specific Information 
California Residents:  Applicants: 1) may, after credit approval, use the credit 
card account up to its credit limit; 2) may be liable for amounts extended under 
the plan to any joint applicant. As required by law, you are hereby notified that 
a negative credit report reflecting on your credit record may be submitted to a 
credit reporting agency if you fail to fulfill the terms of your credit obligations. 
Ohio Residents:  Ohio anti-discrimination laws require creditors to make credit 
equally available to all creditworthy customers and that credit reporting 
agencies maintain separate credit histories on individuals upon request. The 
Ohio Civil Rights Commission administers these laws. 
New York and Vermont Residents:  Member One may obtain at any time your 
credit reports for any legitimate purpose associated with the account or the 
application or request for an account, including but not limited to reviewing, 
modifying, renewing and collecting on your account. On your request you will 
be informed if such a report was ordered. If so, you will be given the name and 
address of the consumer reporting agency furnishing the report. New York 
residents may contact the New York State Banking Department (1-800-518-
8866) for a comparative list of credit card rates, fees, and grace periods. 
Married Wisconsin Applicants:  No provision of any marital property 
agreement, unilateral statement, or court order applying to marital property will 
adversely affect a creditor's interests unless prior to the time credit is granted, 
the creditor is furnished with a copy of the agreement, statement or court order, 
or has actual knowledge of the provision. 

Billing Rights.  This notice contains important information about your rights 
and our responsibilities under the Fair Credit Billing Act.   

Notify  Us  In  Case  Of  Errors  Or  Questions  About  Your 
Statement.    If  you  think  your  statement  is  wrong,  or  if  you  need  more 
information about a transaction on your statement, write us on a separate sheet 
at the address listed on  your statement.  Write to  us as soon as possible.  We 
must hear from you no later than 60 days after we sent you the first statement 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
on which the error or problem appeared.  You can telephone us, but doing so 
will not preserve your rights. 

In your letter, give us the following information: 

Your name and account number 
The dollar amount of the suspected error. 
Describe the error and explain, if you can, why you believe there 
is an error.  If  you  need  more  information, describe the  item  you 
are not sure about. 

If you have authorized us to pay a credit card account automatically from your 
savings account or checking account, you can stop the payment on any amount 
you  think  is  wrong.    To  stop  the  payment  your  letter  must  reach  us  three 
business days before the automatic payment is scheduled to occur. 

Your  Rights  And  Our  Responsibilities  After  We  Receive  Your 
Written Notice.    We  must  acknowledge  your  letter  within  30  days,  unless 
we  have  corrected  the  error  by  then.    Within  90  days,  we  must  either  correct 
the error or explain why we believe the statement was correct.   
After we receive your letter, we cannot try to collect any amount you question, 
or report you as delinquent.  We can continue to send statements to you for the 
amount you question, including finance charges, and we can apply any unpaid 
amount  against  your  credit  limit.    You  do  not  have  to  pay  any  questioned 
amount while we are investigating, but you are still obligated to pay the parts 
of your statement that are not in question.  If we find that we made a mistake 
on your statement, you will not have to pay any finance charges related to any 
questioned amount.  If we didn’t make a mistake, you may have to pay finance 
charges, and you will have to make up any missed payments on the questioned 
amount.  In either case, we will send you a statement of the amount you owe 
and the date that it is due. 
If  you  fail  to  pay  the  amount  that  we  think  you  owe,  we  may  report  you  as 
delinquent.  However, if our explanation does not satisfy you and you write to 
us within ten days telling us that you still refuse to pay, we must tell anyone we 
report you to that you have a question about your statement.  And, we must tell 
you the  name of anyone we reported  you  to.  We  must tell anyone we report 
you to that the matter has been settled between us when it finally is. 

Special Rule For Credit Card Purchases.  If you have a problem with 
the  quality  of  property  or  services  that  you  purchased  with  a  credit  card,  and 
you have tried in good faith to correct the problem with the merchant, you may 

have the right not to pay the remaining amount due on the property or services.  
There are two limitations on this right: (a) You must have made the purchase in 
our  home  state  or,  if  not  within  your  home  state,  within  100  miles  of  your 
current mailing address; and (b) The purchase must have been more than $50. 
These  limitations  do  not  apply  if  we  own  or  operate  the  merchant,  or  if  we 
mailed you the advertisement for the property or service. 

Restrictions on Credit/Debit Card Usage.  Anyone traveling outside of 
the United States should contact the credit union prior to traveling to find out 
the restrictions on your credit and/or debit card.   
These  measures  have  been  put  in  place  for  security  reasons  and  for  your 
protection.   
The restrictions will allow card usage at hotels, motels and for car rental.  Daily 
cash advances of $200 will also be allowed.   

The countries which have restrictions are: 

Australia 
Turkey 
Singapore 
North Korea 

South Korea 
Taiwan  
Japan 
Indonesia 

Malaysia 
China  
Morocco 
Hong Kong 

ATM Transactions will be blocked in the following countries: 

Russia 
China 
Poland 

Lithuania 
Estonia 
Ukraine  

Japan 
Spain  
Italy 

The United Kingdom 
Turkey  
Thailand  
Romania 

In  order  to  reduce  risk  associated  with  fraudulent  and  counterfeit  crime, 
changes may be made to this list at any time. 

Exchange  Rate.    The  exchange  rate  between  the  transaction  currency  and 
the  billing  currency  used  for  processing  international  transactions  is:  A  rate 
selected  by  Visa  from  the  range  of  rates  available  in  wholesale  currency 
markets  for  the  applicable  central  processing  date,  which  rate  may  vary  from 
the rate Visa itself receives, or the government-mandated rate in effect for the 
applicable  central  processing  date,  in  each  instance,  plus  or  minus  any 
adjustment determined by the Issuer. 

Call 540 982-8811 or (outside Roanoke) 1-800-666-8811 for more information. 

Credit Card Addendum 

Interest Rates and Interest Charges 

Annual Percentage Rate (APR) for Purchases 

Visa Platinum      9.99% or 15.00%, based on your 

creditworthiness 

Visa Platinum with Rewards      10.99% 
5.9% introductory APR applies to purchases through your first 12 statement closing dates (the 
promotional period). When the promotional period ends, the standard APR is 9.99% for 
Visa Platinum and 10.99% for Visa Platinum w/Rewards. Introductory APR does not 

apply to MasterCard or Visa Platinum with a standard rate of 15.00%. 
Any closed, revoked or frozen accounts will return to the standard APR. If at any point during the 
introductory period your account becomes more than 62 days delinquent, the rate will return to the 
standard APR. 

MasterCard                                       15.00% 

APR for Balance Transfers 

Same as purchase APR 

APR for Cash Advances 

Same as purchase APR 

Penalty APR and When It Applies 

None 

How to Avoid Paying Interest on Purchases 

Your due date is at least 25 days after the close of each billing cycle. We will not charge 
you interest on purchases if you pay your entire balance by the due date each month. 

Minimum Interest Charge 

If you are charged interest, the charge will be no less than $.50. 

For Credit Card Tips from the Federal Reserve 
Board 

To learn more about factors to consider when applying for or using a credit card, visit the 
web site of the Federal Reserve Board at http://www.federalreserve.gov/creditcard.  

Fees 

Annual Fee 

Transaction Fees 

None 

Balance Transfer 
Cash Advance 
Foreign Transaction 

None 
None 
Currency Conversion Rate Plus 1% 

Penalty Fees 

Late Payment 
Returned Payment 

$25.00 
$25.00 

Other Fees 

Card Replacement Fee 

$10.00 

How We Will Calculate Your Balance: We use a method called ―average daily balance (including purchases).‖ 

Loss of Introductory APR:  If  at  any  point  during  the  introductory  period  your  account  becomes  more  than  62  days  delinquent,  the  rate  will  return  to  the 
standard APR. 

Minimum Payment—The required minimum monthly payment shall be the greater of (I) $15.00 or (II) 2.5% of that portion of the outstanding balance which 
does not exceed our credit limit, plus any amount past due.  Any amount over limit will be added to your minimum payment. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collection Costs—You promise to pay all costs of collecting the amount you owe under this agreement including court costs and reasonable attorney fees. 

Telephone  Information  and  Mailing  Address—For  all  purposes  as  referenced  in  the  Credit  Card  Agreement  and  Truth  in  Lending  Disclosure  call  us 
locally at 540-982-8811 or (outside Roanoke) 1-800-666-8811, or write to the credit union at P.O. Box 12288, Roanoke, VA  24024-2288 

Lost or Stolen Cards—Call our service center at 1-800-449-7728 

Illegal Transactions – Your card may not be used for any illegal transaction, such as unlawful gambling. 

Important  Information  Regarding  CU  Rewards  for  Visa  Platinum  Rewards-  Member  One  FCU  is  pleased  to  offer  this  valuable  program  to  our 
cardholder members.  Our program is administered by companies that handle the merchandise and travel redemptions on behalf of the credit union. 

CU Rewards program rules are published online at www.CURewards.com under the section ―Program Rules and Conditions‖. Please contact Cardholder Services 
at 1-800-637-7728 for information regarding rules if you do not have access to the internet.   

You may redeem points for merchandise either online or via mail.  To redeem online, simply go to www.CURewards.com and follow the instructions.  To redeem 
points for a merchandise reward via mail, simply complete the CURewards Order Form that can be printed from the above web site. The order form should then be 
mailed to:  

CURewards Award Headquarters 
2440 West 34th Street Chicago, IL 60608-5134 

Travel  awards  include  Airline  tickets,  Hotel  certificates,  Car  certificates,  Vacation  packages,  Experiences,  and  Cruises  and  can  be  redeemed  through  the 
CURewards Travel Agency.  Visit the www.CURewards.com website or call Cardholder Services for how to proceed with redeeming over the phone.   
If you do not have internet access please contact Cardholder Services at 1-800-637-7728 to receive information on redemption and travel and merchandise options. 
Unredeemed points over four years old will automatically expire.