VISA® GOLD

BANKMILES 
VISA® GOLD

PRIVATE BANKING 
GROUP® VISA® GOLD

AGREEMENT AND 
DISCLOSURE

COLLECTION  COSTS.  You  agree  to  pay  all  court  costs  and  collection  costs, 
including reasonable attorney’s fees not to exceed 15% of the unpaid balance of 
your account if we are forced to take collection action.

DEFAULT  PROVISIONS  -  ENTIRE  BALANCE  DUE.  If  a  payment  is  not  made 
within ten (10) days of its due date, we may give you notice of your Right to Cure 
the default within twenty (20) days after the notice is sent. If you fail to cure the 
default or if you cure the default after the notice is sent but later default within twelve 
(12) months on a future payment, we may terminate the Agreement and declare 
the entire balance due and payable without notice or demand. If the prospect of 
payment or performance is significantly impaired, all amounts outstanding will also 
be  in  default.  If  you  miss  a  payment  or  break  one  of  your  promises  under  this 
Agreement or make any false or misleading statements on your application, we can 
require payment of the entire outstanding balance. Events which may indicate to us 
that the prospect of payment on this account is impaired are events such as your 
mental incompetency, adjudication of insanity, bankruptcy filing, collection efforts 
against you by other creditors or your failure to pay us on other accounts you have 
with us. If these events, or others occur, and we should reasonably believe you are 
unable to pay us then the account will be placed in default.

OFFSET  PROVISIONS  UPON  TERMINATION  OF  YOUR  ACCOUNT.  If  you 
continue  to  use  your  account  after  you  have  been  notified  of  the  termination  of 
your account by us, you agree we have the right to take that amount used after 
termination from any accounts you may have with First Citizens.

ILLEGAL USE. Your account may not be used for any illegal purpose.

SECURITY  INTEREST.  If  you  have  elected  to  purchase  “Optional  Credit  Life 
Insurance,” you agree to give a Uniform Commercial Code security interest in the 
proceeds of the insurance to the Bank. If you have other loans from First Citizens, 
or you take out other loans with First Citizens in the future, collateral (except for 
deposit  funds)  securing  these  loans  will  also  secure  your  obligation  under  this 
Agreement, excluding loans secured by either your primary or secondary residence, 
nonpossessory non-purchase money security interests in household goods, margin 
stock, or as otherwise prohibited by law. Visa accounts are otherwise unsecured 
unless you have signed a separate security Agreement which will give us a Uniform 
Commercial  Code  security  interest  in  the  personal  property  described  in  that 
Agreement.

BUSINESS  USE  OF  CARDS.  If  we  issue  ten  (10)  or  more  cards  for  use  by 
employees  of  a  single  business  or  other  organization,  the  business  or  other 
organization will be liable for unauthorized use of any such cards.

FINANCIAL STATEMENTS. You understand that we may need updated financial 
information from you, at some time in the future. If we ask, you agree to give us 
a revised financial statement. If you do not provide us with an updated financial 
statement within ten (10) days of our request, then you agree that your account may 
be frozen or terminated, at our discretion.

ISSUANCE. The card(s) is our property. If we ask you to return the card(s) to us or 
our agent, you must do so. You also agree not to use the card(s) after it has expired 
or after we have asked you to return it. The card(s) will be issued by First Citizens 
Bank and Trust Company, Inc.

CHANGE OF TERMS. We may change the terms of the Agreement at any time 
upon giving you notice of the change, as required by law.  Certain changes in terms, 
such as certain increases in your ANNUAL PERCENTAGE RATE, will not apply to 
existing balances on your account.   

CANCELLATION. We have the right to cancel this Agreement at any time at our 
sole discretion as to future use of the account, subject to applicable law. Should we 
elect to do so, we may notify you by telephone and or by writing you at the address 

shown for your account with a reason for the termination. However, if a tax lien or 
judgment is filed against you or if you file for bankruptcy, we will terminate your 
account without notice to you. 
You may cancel your account by writing us at BankCard Division, P.O. Box 29, 
Columbia SC 29202. Of course, if your account is cancelled, you are required to 
pay everything you owe us including any amounts that have not been billed to you 
at the time of cancellation. You must also return all cards we have given you.

CHANGE OF ADDRESS. Should you move, you must give us your new address 
in writing. Please include the change of address when you make your payment.

RESPONSIBILITY.  We  are  not  responsible  if  anyone  refuses  to  extend  credit 
to you on the card(s). No cash refunds will be made to you or accepted by you 
for  returned  goods  or  adjustments  for  goods  or  services  purchased  by  you.  All 
adjustments will be made by a credit to your account after the Bank has received a 
properly prepared credit slip.

LOSS OR THEFT OF CARD. Let us know immediately. Call 1-800-241-0912 if the 
card(s) has been lost or stolen. You agree to give us your complete cooperation 
in our attempts to recover any losses from unauthorized Card or Check users and 
shall assist in the prosecution of such persons.

NOTICE: 
IMPORTANT INFORMATION REGARDING YOUR RIGHTS TO 
DISPUTE BILLING ERRORS IS COVERED IN “YOUR BILLING RIGHTS” 
FOLLOWING  THIS  AGREEMENT.  PLEASE  READ  CAREFULLY  AND 
KEEP WITH THIS AGREEMENT FOR YOUR RECORDS.

YOUR BILLING RIGHTS
KEEP THIS NOTICE FOR FUTURE USE

This notice tells you about your rights and our responsibilities under the Fair Credit 
Billing Act.

What To Do If You Find a Mistake on Your Statement
If you think there is an error on your statement, write to us at:

First Citizens
Bankcard Division
P. O. Box 29
Columbia, SC 29202

In your letter, give us the following information:

•  Account information: Your name and your account number.
•  Dollar amount: The dollar amount of the suspected error.
•  Description of problem: If you think there is an error on your bill, describe  
  what you believe is wrong and why you believe it is a mistake.

You must contact us:

•  Within 60 days after the error appeared on your statement.
•  At least 3 business days before an automated payment is scheduled, if  
  you want to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing. You may call us at (803) 733-
2050, but if you do we are not required to investigate any potential errors and you 
may have to pay the amount in question.

What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:
1.  Within 30 days of receiving your letter, we must tell you that we received your  

letter. We will also tell you if we have already corrected the error.

2.  Within  90  days  of  receiving  your  letter,  we  must  either  correct  the  error  or  

explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:

•  We cannot try to collect the amount in question, or report you as delinquent  
  on that amount.
•  The  charge  in  question  may  remain  on  your  statement,  and  we  may  
  continue to charge you interest on that amount.
•  While you do not have to pay the amount in question, you are responsible  

for the remainder of your balance.

•  We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:
 •

  If we made a mistake: You will not have to pay the amount in question or  
  any interest or other fees related to that amount.
•  If we do not believe there was a mistake: You will have to pay the amount  
in  question,  along  with  applicable  interest  and  fees.  We  will  send  you  a  
  statement of the amount you owe and the date payment is due. We may  
then report you as delinquent if you do not pay the amount we think you  

  owe.

If you receive our explanation but still believe your bill is wrong, you must write to us 
within 10 days telling us that you still refuse to pay. If you do so, we cannot report 
you as delinquent without also reporting that you are questioning your bill. We must 
tell you the name of anyone to whom we reported you as delinquent, and we must 
let those organizations know when the matter has been settled between us.
If we do not follow all of the rules above, you do not have to pay the first $50 of the 
amount you question even if your bill is correct.

Your Rights If You Are Dissatisfied With Your Credit Card Purchases.
If  you  are  dissatisfied  with  the  goods  or  services  that  you  have  purchased  with 
your credit card, and you have tried in good faith to correct the problem with the 
merchant,  you  may  have  the  right  not  to  pay  the  remaining  amount  due  on  the 
purchase. 
To use this right, all of the following must be true:
1.  The purchase must have been made in your home state or within 100 miles 
of  your  current  mailing  address,  and  the  purchase  price  must  have  been 
  more  than  $50.  (Note:  Neither  of  these  are  necessary  if  your  purchase  was 
based on an advertisement we mailed to you, or if we own the company that  
sold you the goods or services.)

2.  You  must  have  used  your  credit  card  for  the  purchase.  Purchases  made 
   with cash advances from an ATM or with a check that accesses your credit 

card account do not qualify. 

3.  You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, 
contact us in writing at: 

First Citizens
Bankcard Division
P. O. Box 29
Columbia, SC 29202
While we investigate, the same rules apply to the disputed amount as discussed 
above. After we finish our investigation, we will tell you our decision. At that 
point, if we think you owe an amount and you do not pay, we may report you 
as delinquent.
These  limitations  do  not  apply  if  we  own  or  operate  the  merchant,  or  if  we 
mailed you the advertisement for the property or services.

Form 506 (Rev. 06/14)
GOLD 

F03-G908-7 -0614

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
VISA® GOLD 
BANKMILES VISA® GOLD 
PRIVATE BANKING GROUP VISA® GOLD 
AGREEMENT AND DISCLOSURE

Thank you for opening your First Citizens Gold account with us. This Visa® Gold 
/  BankMiles  Visa®  Gold  /  Private  Banking  Group  Visa®  Gold  Agreement  and 
Disclosure, along with Your Account Agreement Summary, is the agreement that 
covers  your  account  (collectively,  the  “Agreement”).  Your  Account  Agreement 
Summary  that  you  received  with  your  card  is  part  of  and  incorporated  into  this 
Agreement.  By using or authorizing the use of your credit card or account, or using 
or authorizing the use of any future replacement cards, you agree that you (and 
your heirs, successors, representatives, and beneficiaries, if any) are bound by this 
Agreement. If this is a joint account, both of you will be bound by this Agreement 
and each of you is liable for all amounts owed on your account. If there is a rewards 
program associated with your account, by using the account you realize that you 
are also bound by the Rules & Conditions of the rewards program which will be 
furnished to you with your card.
The words YOU and YOUR mean anyone who signed the application for a credit 
card, thereby agreeing to be bound by this Agreement. WE, OUR, US and BANK 
mean the First Citizens Bank and Trust Company, Inc.

CREDIT LIMIT. You will be sent a separate notice telling you the amount of your 
credit limit. You agree to make purchases and advances up to the credit limit only. 
If you do use your account for more than your credit limit, we are not required to 
allow the transaction.  However, we may, in our sole discretion, allow a transaction 
that exceeds your credit limit (an “over-limit transaction”).   We also may, but are not 
required to, ask you in advance if you want us to allow over-limit transactions.  If you 
agree to over-limit transactions and do not revoke your consent, we will charge you 
an over-limit fee for conducting the transaction.  If you have not agreed in advance 
to  over-limit  transactions,  we  still  may  conduct  the  transaction  in  our  discretion, 
but will not charge you an over-limit fee for doing so.  From time to time, we may 
increase or decrease your credit limit. If you do not want the credit limit increase, 
you must notify us in writing.

PURCHASES. You can use your card to buy goods and services any place Visa 
credit cards are honored. In most cases you will sign a sales slip. We shall have 
no liability or responsibility if any merchant refuses to honor a credit card. No cash 
refunds will be made to or accepted by you with respect to any adjustments for 
goods  or  services  purchased.  Any  adjustment  in  connection  therewith  shall  be 
accompanied  only  by  credit  to  your  account,  authorized  by  a  properly  executed 
credit slip. If you incur a charge in currency other than U.S. dollars, Visa International 
will convert the charge into a U.S. dollar amount under the currency conversion 
procedures  set  forth  in  their  Operating  Regulations  in  effect  at  the  time  the 
transaction is processed. The non-U.S. dollar transaction amount is converted into 
a U.S. dollar amount by multiplying the transaction amount in the non-U.S. dollar 
currency by a currency conversion or exchange rate. Visa’s exchange rate is either 
(i)  the  government-mandated  rate  in  effect  for  the  applicable  central  processing 
date, or (ii) a rate selected by Visa from the range of rates available in wholesale 
currency markets for the applicable central processing date, which rate may vary 
from the rate Visa itself receives. In each case, Visa charges us a percentage of the 
transaction amount (currently 1%). We will charge Visa cardholders a multicurrency 
conversion fee of 1% of the transaction amount, which you agree to pay and which 
will  be  charged  to  your  account.  The  currency  conversion  rate  in  effect  on  the 
processing date may differ from the rate in effect on the transaction date or on the 
posting date. 

CASH ADVANCES. You may also obtain cash advances against your account at 
First Citizens or other banks displaying Visa signs, using either your credit card or a 
Visa Convenience check. If we issue you a card that may be used at an automated 
teller  machine  (ATM)  to  obtain  a  cash  advance,  we  will  provide  you  a  Personal 
Identification Number (PIN) to access participating ATM networks.

CONVENIENCE CHECKING. Advances may also be obtained by means of checks 
you may draw against your account if such checks have been issued to you by us 
(Convenience Checks). Each Convenience Check you use will be posted as a cash 
advance against your account from the date the check is posted to your account.  
Only Convenience Checks we furnish to you and which have been imprinted with 
your account number may be used, and only those cardholders whose names are 
imprinted on the Convenience Checks may sign the checks. You agree that we 
are under no obligation to pay or certify any Convenience Check drawn on your 
credit card account. We will not be responsible or liable for dishonoring or returning 
a  Convenience  Check  unpaid  if  (a)  payment  of  the  Convenience  Check  causes 
your available line of credit to be exceeded; (b) if you have defaulted under the 
terms of this Agreement; (c) if your card has expired or the privilege of using the 
card has been terminated; or (d) if your card has been lost or stolen. If we in our 
discretion pay any Convenience Check which could have been properly dishonored 
or returned unpaid for any reason, you agree nevertheless to pay the amount of the 
Convenience Check. If we honor a Convenience Check when you have exceeded 
your credit limit or that causes you to exceed your credit limit, we may charge you 
an over-limit fee as allowed in the “CREDIT LIMIT” paragraph above.  Payment of 
a Convenience Check shall not constitute the waiver of amounts due and unpaid 
at that time. You waive any right to stop payment of a Convenience Check. First 
Citizens BankCard Convenience Checks may not be used for payment of your First 
Citizens BankCard accounts.

PROMISE  TO  PAY.  When  you  use  your  account  or  permit  someone  to  use  it 
for  a  purchase  or  advance,  you  agree  to  pay  the  total  amount  of  all  purchases 
or advances, plus interest charges, applicable transaction fees, other applicable 
fees, and collection costs or other amounts due until all amounts owed have been 
paid in full. 

OTHERS  USING  YOUR  ACCOUNT.  You  agree  to  pay  for  all  purchases  and 
advances made by anyone you authorize to use your account. If someone else 
is authorized to use your account and you want to end that person’s privileges, 
you must let us know in writing. If that person has a card, you must return the card 
with your written notice. We reserve the right to close the present account and to 
evaluate all parties for new accounts.

STATEMENTS. Each month that you have a balance we will send you a statement. 
Your statement will show your new balance, the minimum amount you must pay, 
information  on  the  effect  of  making  only  the  minimum  required  payments,  the 
latest date by which we must receive the payment, and certain other information. 
You agree to examine each statement promptly after you receive it and notify the 
Bank in writing within sixty (60) days of any apparent mistakes. If you do not report 
any mistakes to us within sixty (60) days following the date of the statement, the 
statement will be considered correct.

MINIMUM PAYMENTS. You can pay your new balance in full each month, or you 
may pay minimum monthly payments.  If you decide to make minimum payments, 
you must make a minimum payment of at least 3% of the new balance (rounded to 
the nearest dollar) or $10.00, whichever is the greater amount. If the new balance 
is less than $10.00, you must pay that full amount.

PREPAID PAYMENTS. You can also make a monthly payment that is greater than 
your minimum payment. If your monthly payment exceeds your minimum payment, 
the excess amount will be applied to the minimum payment(s) for up to the next two 

(2) months as long as the amount you paid is equal to or more than the minimum 
payment  due  for  that/those  statement(s).  If  your  monthly  payment  exceeds  the 
minimum payment and is enough to pay the minimum payment for the following 
month or two months, we will show your next monthly minimum payment on your 
statement  as  “PREPAID”  for  a  period  of  up  to  two  (2)  consecutive  months.  For 
example, if your minimum monthly payment is $20.00, and you pay $100.00, then 
the next monthly statement will show your minimum payment as “PREPAID” and 
you will not have to make a payment for that month, although you may make a 
payment  if  you  wish.  The  next  monthly  statement  will  also  show  your  minimum 
payment as ‘PREPAID” and you will not have to make a monthly payment although 
you may if you wish. We will allow you to “prepay” your payments only for two (2) 
consecutive months, after which time your minimum payment will again be 3% of 
the new balance, rounded to the nearest dollar. Prepayments will not be considered 
sufficient if less than the minimum payment due. Interest charges will continue to 
accrue at the normal rate, regardless of whether a monthly minimum payment is 
prepaid by you. Your monthly statement will show the amount of your minimum 
payment or, where applicable, that it is “PREPAID.” If your account is over limit or 
past due, this service is not applicable.

LATE PAYMENT FEE.  If a payment is not made in full within 10 days after its due 
date, we may charge you the maximum late charge authorized by law. You agree 
to pay a late payment fee of the greater of $7.20 or 5% of the unpaid amount of 
your  payment,  not  to  exceed  $18.00.  The  amount  of  this  late  payment  fee  may 
increase  on  July  1st  of  every  even  numbered  year,  pursuant  to  South  Carolina 
Code Section 37-1-109. 

OVER CREDIT LIMIT FEE. If you have authorized us to honor transactions that 
exceed your credit limit or that are made when your account balance is already 
higher than your credit limit plus the lesser of 10% of the credit limit or $100.00 
(an  “over-limit  transaction”),  we  may  charge  you  an  over  limit  fee  of  $10.00  for 
conducting  that  over-limit  transaction.  If  you  have  not  authorized  over-limit 
transactions or have revoked a prior authorization, we still in our discretion may 
honor a transaction that you make that would be an over-limit transaction, but we 
will not charge you these over limit fees when allowing the transaction.

OTHER FEES AND CHARGES ON YOUR ACCOUNT. Copies of statements may 
be requested at a fee of $5.00 per statement. Copies of sales drafts may also be 
requested at a minimum charge of $3.00 and the maximum charge up to the actual 
cost of retrieval.

TRAVEL  INSURANCE.  You  will  be  automatically  covered  for  $400,000  travel 
insurance  anytime  you  use  your  Gold  account  to  purchase  travel  tickets.  This 
common carrier travel insurance is furnished at no cost to you, the cardholder.

GRACE PERIOD; PAYING INTEREST. Your due date for payments is at least 25 
days after the close of each billing cycle.  This means that we will not charge you 
interest on purchases if you pay your entire balance by the due date each month.

INTEREST CHARGES AND ANNUAL PERCENTAGE RATE. We will charge you 
an interest charge on every purchase or cash advance you make beginning on the 
date you make the purchase or cash advance, or from the first day of your billing 
cycle, whichever date is later. We use the average daily balance method (including 
current transactions) to figure the interest on your account:
1.   We figure the interest charge on your account by applying the periodic rate 
to  the  “average  daily  balance”  of  your  account.  To  get  the  “average  daily 
balance” we take the beginning balance of your account each day, add any 
new purchases or advances, and subtract any payments or credits. This gives 
us the daily balance.  Then, we add up all the daily balances for the billing cycle 
and divide the total by the number of days in the billing cycle.  This gives us the 
“average daily balance.”

*See Below 

Prime + 1.75% 

ANNUAL
PERCENTAGE RATE
Prime + 4.90%
Prime + 6.50% 

2.  We multiply your average daily balance by the Monthly Periodic Rate listed 
below. The sum of this calculation is the total interest charge for the month.
Monthly 
Periodic Rate 
*See Below 
*See Below 

Card Type 
Visa Gold 
BankMiles Visa 
Gold
Private Banking  
Group Visa Gold
*Visa Gold, BankMiles Visa Gold and Private Banking Group Visa Gold: 
The ANNUAL PERCENTAGE RATE will vary and is based on the Prime Rate 
or average prime rate (if more than one) as quoted under the “Money Rates” 
section in The Wall Street Journal on the 1st day of each month or the first 
business banking day following the 1st day of that month plus four and nine-
tenths  percent  (4.90%)  for  Visa  Gold,  six  and  one-half  percent  (6.50%)  for 
BankMiles Visa Gold, and one and three-quarters percent (1.75%) for Private 
Banking Group Visa Gold. The ANNUAL PERCENTAGE RATE and Monthly 
Periodic Rate is the same for purchases, cash advances, and transfers.
The  Monthly  Periodic  Rate  and  ANNUAL  PERCENTAGE  RATE  are  based 
on the Prime Rate and are subject to increase (or decrease) if the Prime Rate 
increases (or decreases) and may change every month effective on the first 
day of the next billing cycle. 
To figure the Monthly Periodic Rate, take the Prime Rate in effect, add 4.90% 
for Visa Gold, 6.50% for BankMiles Visa Gold, and 1.75% for Private Banking 
Group Visa Gold, and divide by 12. To show how this formula works, on June 2, 
2014, The Wall Street Journal Prime Rate was 3.25%. You add 4.90% for Visa 
Gold and arrive at the ANNUAL PERCENTAGE RATE of 8.15%. To figure 
the Monthly Periodic Rate, divide the 8.15% ANNUAL PERCENTAGE RATE 
by 12 and your Monthly Periodic Rate is 0.68%. For BankMiles VISA Gold, 
add  6.50%  and  arrive  at  the  ANNUAL  PERCENTAGE  RATE  of  9.75%.  To 
figure the Monthly Periodic Rate, divide the 9.75% ANNUAL PERCENTAGE 
RATE by 12 and your Monthly Periodic Rate is 0.81%. For Private Banking 
Group Visa Gold, add 1.75% and arrive at the ANNUAL PERCENTAGE RATE 
of  5.00%.  To  figure  the  Monthly  Periodic  Rate,  divide  the  5.00%  ANNUAL 
PERCENTAGE RATE by 12 and your Monthly Periodic Rate is 0.42%. The 
rates in this example are estimates.
An increase in the Prime Rate will cause the ANNUAL PERCENTAGE RATE 
to increase and will result in an increase in the amount of minimum monthly 
payment and cause a smaller amount of the minimum monthly payment to be 
applied to principal and therefore increase the number of payments required to 
pay the principal balance in full.

3.  If  the  amount  of  your  monthly  payment  does  not  cover  all  accrued  unpaid 
interest  charges,  the  unpaid  interest  charges  will  become  part  of  the  unpaid 
balance on your next bill.

4.  No interest charges are imposed on goods and services purchased if the total 
New Balance as shown on your monthly periodic statement is paid by the due 
date.

ANNUAL FEE. A non-refundable annual fee will be charged to your account per 
year as follows: 
  Visa Gold $0 per year.
  BankMiles Visa Gold $0 in first year. Thereafter $45 per year.
  Private Banking Group Visa Gold $0 per year.