Visa® Platinum Credit Card 
(With City National Rewards®) 

PRICING INFORMATION 
(As of December 31, 2019) 

Interest Rates and Interest Charges 

Annual Percentage Rate (APR) 
for Purchases 

16.00% to 18.00% 
This APR varies by state.* 

APR for Cash Advances 

16.00% to 24.00%  

This APR varies by state.** 

Paying Interest 

Your due date is at least 25 days after the close of each billing cycle. We will 
not charge you any interest on purchases if you pay your entire balance by 
the due date each month. We will begin charging interest on cash advances 
on the transaction date. 

Minimum Interest Charge 

If you are charged interest, the charge will be no less than $0.70. 

For Credit Card Tips from the 
Consumer Financial Protection 
Bureau 

To learn more about factors to consider when applying for or using a credit 
card, visit the website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore. 

Fees 

Annual Fee 

Transaction Fees 

• Cash Advance
•

Foreign Transaction

Penalty Fees 

•
Late Payment
• Returned Payment

None 

Either $5 
$0 or 3% 
state.† 

or 
of 

3% of the amount of each cash advance, whichever is greater. 
the U.S. dollar amount of each transaction.  This fee varies by 

Up to 
Up to 

$15 
$20 

How  We  Will  Calculate  Your  Balance:  We  use  a  method  called  “average  daily  balance  (including  new 
purchases).”  See your account agreement for more details. 

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in 
your account agreement. 

* APR for Purchases:  Accounts domiciled in our Georgia office have an APR for Purchases of 16.00%.  In all

other states, the APR for Purchases is 18.00%.

**  APR for Cash Advances:  Accounts domiciled in our Georgia office have an APR for Cash Advances of 16.00%. 
Accounts domiciled in our New York or Washington D.C. offices have an APR for Cash Advances of 21.00%.  In 
all other states, the APR for Cash Advances is 24.00%. 

†  Foreign Transaction Fee: This fee does not apply to accounts domiciled in our New York offices.  Otherwise, 

it is 3% of the U.S. dollar amount of each transaction. 

Monthly Periodic Rates:  The Monthly Periodic Rate for Purchases is 1.333% if the account is domiciled in our 
Georgia office, and 1.50% in all other states. The Monthly Periodic Rate for Cash Advances is 1.333% if the 
account  is  domiciled  in  our  Georgia  office,  1.75%  if  the  account  is  domiciled  in  one  of  our  New  York  or 
Washington D.C. offices and 2.00% for all other states. 

(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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Example of Credit Card Agreement 
Visa Platinum Credit Card 
(With City National Rewards) 
(As of December 31, 2019) 

YOUR CREDIT CARD AGREEMENT 
 Contract with Us. This Credit Card Agreement, including the accompanying Pricing Information table (“Agreement”), and
any future changes to it, is your contract with City National Bank (“Bank”, “we”, “us” or “our”) and explains the terms of your
credit card account (“Account” or “Credit Card Account”). Your signature on your application or solicitation for this Account,
including without limitation any electronic or digital signature, as well as your signature on any sales slips or any Account-
related document, represents your signature on this Agreement. Please read this Agreement carefully and keep it for future
reference.

 Terms Used in this Agreement. In addition to terms defined elsewhere in this Agreement, the following terms have the

following meanings:

Term 
Access Device 

Authorized User 

Meaning 
Any PIN, account number or other means 
the Account. 
One or more persons to whom we issue a Card at your request, or that you allow to use your 
Account, Card or Access Device, including any person who is a minor, but is not responsible 
for the repayment of the Account unless applicable law permits otherwise. 

that may be used to access and obtain credit under 

Balance Transfer  A transfer of funds from the Account to another credit card issuer at 

your request. We may, at 

Business Day 
Card 

Cardholder 
Cash Advance 

PIN 

Purchase 

our option, permit Balance Transfers. 
Monday through Friday, excluding federal legal holidays. 
One or more credit cards that we issue to Cardholders 
and substitutions of such cards.  
Includes you and any other person to whom we issue a Card, including an Authorized User. 
A transaction other than a Purchase that allows you to obtain an advance of funds from the 
Account. Cash Advances include: 
 Obtaining an advance of funds from us or any financial or non-financial institution, including
from an automated teller machine (ATM), by phone, internet transfers or other means;
 Any payment you make to us for payment on an outstanding Cash Advance that is returned

under the Account, and all renewals 

to us for any reason;

 Any transaction that we consider to be equivalent to a Cash Advance, such as the purchase
of  money  orders,  lottery  tickets,  traveler’s  checks,  cashier’s  checks,  foreign  currency,
casino gaming and betting transactions, off-track wagers, and similar items or transactions.
Cash Advance also includes any Cash Advance Fees and adjustments associated with any 
Cash Advance.  
The  personal 
number. 
The use of the Account to: 
 Buy or lease goods or services; or
 Make any transaction that is not otherwise a Cash Advance.
Purchase includes any Transactions Fees and adjustments associated with any Purchase.

identification  number  issued  in  connection  with  a  Card,  and  any  substituted 

Unauthorized Use  The use of the Card or any Access Device by any person, other than you, who does not have 
actual,  implied  or  apparent  authority  for  such  use,  and  from  which  you  receive  no  benefit. 
Among other things, use by any Authorized User or by anyone you (or any Authorized User) 
gave the Card or any Access Device to is not Unauthorized Use, even if they exceed or violate 
your (or the Authorized User's) instructions or the individual spending limit set for them. 
Each applicant and co-applicant that applied for the Account; each Account holder; and other 
person responsible for the payment of the Account. It also includes any Authorized User, except 
as otherwise noted in this Agreement. 

You, your 
yourself 

and 

(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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USING THE ACCOUNT 
 Account Usage. You must immediately activate the Card using any activation process that is provided with the Card, as
well as sign the Card where indicated upon receipt. We will at all times own all the Cards that we provide in connection with
the Account. You will destroy or return to us the Cards upon our request.

You promise to follow the terms of this Agreement as long as the Account remains open or has an outstanding balance.
You may use the Account for Purchases and to obtain Cash Advances. We may, at our option, from time to time, permit
you to obtain Balance Transfers, and Balance Transfers will be treated as Cash Advances and subject to the Cash Advance
Fee indicated below, unless we tell you that they will be treated as Purchases.

You agree to use the Account only for lawful personal, family or household purposes. You may not use the Account for
business or commercial purposes. You agree not to use or permit the use of any Card or other Access Device for any illegal
transaction, including any illegal internet gambling transactions, and we will not be liable to you if you engage in any such
transactions.  We  may  deny  authorization  of  any  transaction  identified  as  Internet  gambling  or  illegal.  You  will  still  be
responsible  for  repayment  of  any  such  transactions,  and  such  transactions  will  be  subject  to  all  of  the  terms  of  this
Agreement. You may not use the Account to conduct transactions in any country or territory, or with any individual or entity
that is subject to economic sanctions administered and enforced by the U.S. Department of the Treasury's Office of Foreign
Assets Control (OFAC). Use of the Account in those countries will be blocked. You agree not to use the proceeds of any
Cash  Advances,  Balance  Transfers  or  other  advances  on  the  Account  to  make  payments  on  the  Account  or  to  make
payments on any other loans or obligations you have with us.

We will not be liable to you if (a) any merchant, financial or non-financial institution, ATM or any third party refuses to accept
or honor your Card or any Access Device, even if that refusal results from restrictions or requirements we impose on your
Account, (b) operational problems prevent a transaction from being authorized, or (c) a transaction is declined because you
are  in  default  under  this  Agreement  or  for  any  other  reason  contained  in  this  Agreement.  You  acknowledge  that  other
financial institutions' ATM networks may have limitations on the number and/or dollar amount of Cash Advances which you
may withdraw from their ATMs.

You may arrange for certain merchants to store your Card number and expiration date, so that, for example, the merchant
may charge your Account at regular intervals, or you may make charges using that stored Card information. We may (but
are not required to), and you authorize us to, tell these merchants if your expiration date or Card number changes or if your
Account is cancelled. You must notify these merchants directly if you want them to stop charging your Account.

 Authorized Users. You may permit one or more Authorized Users on the Account to have access to the Account by asking
us to issue a Card and providing us with information that we require for each Authorized User. We may require that your
request to add one or more Authorized Users be in writing. If we approve  your request to add one or more Authorized
Users, the Authorized User’s use of the Account is subject to the terms and conditions of this Agreement.  You agree to
notify each Authorized User that they are subject to all applicable sections of this Agreement. Except for an Authorized
User and any other Cardholder,  you will not allow any person to have access to the Account, by use of a Card or any
Access Device. You are liable for all transactions made by any Cardholder and any other person that you have authorized
or allowed to use or have access to the Account, a Card or any Access Device, including transactions for which you may
not have intended to be liable, even if the amount of those transactions causes your Credit Limit or the individual spend
limit on a Card to be exceeded. We may terminate the credit privileges of any Authorized User for failing to abide by the
terms and conditions of this Agreement, for engaging in any fraudulent activity on the Account as determined by us, and
for any other reason we deem appropriate.  If you wish to terminate the credit privileges of any Authorized User, you must
write to us at the address stated in your most recent periodic statement or call us at the phone number on your most recent
periodic  statement.  We  will  have  a  reasonable  amount  of  time  after  your  request  is  received  by  us  to  effectuate  the
termination of the credit privileges of the Authorized User. You must immediately recover and destroy, by cutting in half, all
Cards in the possession of the Authorized User. During this time you will continue to be responsible for any transactions of
the Authorized User involving the Card or any Access Device until the termination is effective. You understand that we may
discuss  the  Account  with  any  Authorized  User  and  provide  information  regarding  the  Account  to  any  Authorized  User.
Authorized  Users  have  no  right  to  make  any  Account  changes.  Generally,  Authorized  Users  are  not  liable  for  any
outstanding balance on the Account, except as otherwise permitted by law.

 Credit  Limit  and  Available  Cash  Line.  The  Credit  Limit  is  the  maximum  amount  of  credit  for  which  payment  can  be
deferred on the Account, subject to the payment of the Minimum Payment Due. The initial Credit Limit for the Account is
assigned by us when the Account is opened and appears on the card carrier that accompanies the Card. The Account is
also assigned an Available Cash Line by us, which is a portion of your Credit Limit that can be used for Cash Advances.
The current Credit Limit and current Available Cash Line assigned to the Account will appear on the most recent periodic
statement for the Account. We may increase or decrease  your Credit Limit and Available Cash Line at any time, either
permanently or temporarily, without prior notice to you. We may decline or honor any transactions for any reason. We will
not be liable if a transaction is not honored for any reason, even if there was sufficient credit available under the Credit Limit
or, for a Cash Advance, under the Available Cash Line.

(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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We may permit the primary Cardholder on the Account, as shown in our records, to set an individual spending limit for each 
other Cardholder (including any Authorized User but excluding any joint Account holder), subject to the Credit Limit amount. 
You will be liable, however, for all transactions by an Authorized User even if they exceed their individual spending limit. 
 Enabling Your Mobile Device to Use Your Card. When made available by us, you may register the Card with a third
party program provider ("Program Provider") for programs such as Apple Pay™, Google Wallet™ or a similar program
that allows Card transactions through a mobile communications device, such as a cell phone. You may do so by following
the instructions of the Program Provider. Once your Card is registered, your mobile communications device becomes an
"Enabled Device" which typically stores virtual representations of the Card to make contactless payments at merchants
participating in the Program Provider's program, utilizing the merchant's contactless terminal, or "in-app" or other digital
commerce payments. Your Enabled Device may not be accepted everywhere the Card is accepted.

Your Program Provider and other third parties (such as wireless companies or data service providers) may charge fees
for your enrolling in a program or using an Enabled Device. You are responsible for any such wireless carrier data or
usage fees incurred. We have no liability for any such fees.

You are responsible for keeping your Enabled Device login and other credentials private and secure. You should secure
your  Enabled  Device  with  the  same  care  that  would  be  used  with  the  Card,  an  Access  Device,  cash,  checks,  and
passwords, or similar sensitive information, in order to avoid Unauthorized Use. Sharing of credentials with any other
person  may  allow  Unauthorized  Use  and  unauthorized  access  to  your  personal  and  payment  information  available
through the Enabled Device or the program. You agree to call us and your Program Provider immediately if you believe
your Enabled Device or authentication credentials have been lost, stolen or compromised in any way or you believe an
unauthorized person has used or may use your credentials.

We are not the provider of your Enabled Device and not responsible for providing the program's services to you. Use of
your  Enabled  Device  involves  the  electronic  transmission  of  personal  information  through  third  party  connections.
Because  we  do  not  operate  or  control  these  connections,  we  cannot  guarantee  the  privacy  or  security  of  the  data
transmissions.  You  should  consider  whether  there  is  risk  of  loss  or  other  problem  that  may  result  from  wireless
transmission or loss of your Enabled Device. Check with your Program Provider and your wireless carrier for information
about their privacy and security practices.

We have no responsibility or liability for any loss, damage, function, malfunction, delay or other problem or claim, directly
or  indirectly,  associated  with  your  Enabled  Device,  including,  but  not  limited  to,  the  security,  accuracy,  legality,
appropriateness, content, what information is collected or accessed, performance or non-performance of your Enabled
Device,  nor  the  actions  of  your  Program  Provider  or  any  other  third  party  regarding  any  agreement  you  enter  into
respecting your Enabled Device or the program or any associated third party relationships that may impact use of your
Enabled Device.  Our liability, if any, is limited to your rights as a Cardholder for Unauthorized Use as provided in this
Agreement and by applicable law.

It  is  your  responsibility  to  read  and  understand  the  terms  and  conditions  applicable  to  your  Enabled  Device  before
enrolling in, creating, activating or using a Card in an Enabled Device.

INTEREST CHARGED ON YOUR ACCOUNT 
 Annual Percentage Rates (APRs) and Monthly Periodic Rates (MPRs).  The APRs and corresponding MPRs applicable

to your Account are shown on the Pricing Information table.  The MPR is equal to the APR divided by 12.

 Interest Charges. We will not assess any interest charges on the Purchase segment of your Account if you pay the entire
New Balance stated on your periodic statement by the Payment Due Date each month. We will assess interest charges on
the Purchase segment of your Account if you do not pay the New Balance stated on your periodic statement in full on or
before the Payment Due Date stated in the periodic statement. We will begin assessing interest charges on each Cash
Advance from the transaction date of the Cash Advance and interest charges will continue to accrue until the day we receive
payment for the full amount of the Cash Advance.

We calculate interest charges separately for the Purchase segment and for the Cash Advance segment of your Account.
Balances within each segment have different APRs. The total interest charges posted to your Account for each billing cycle
is the sum of the interest charges for the Purchase segment plus the interest charges for the Cash Advance segment and
will be posted to your Account on the last day of the billing cycle.

 Calculation  of Interest Charges  on  Purchases. We calculate  the interest charges for the  Purchase segment  of  your
Account on the Average Daily Balance (including new purchases) method. On each day of the billing cycle we determine
the  Daily  Balance for the  Purchase segment. To calculate  the Daily  Balance,  we (1) take the beginning balance of the
Purchase segment, (2) add any new Purchases, late charges and other charges (excluding unpaid interest and Foreign
Transaction Fees) posted to the Purchase segment, (3) subtract any payments and other credits posted to the Purchase
segment, and (4) make any appropriate corrections or adjustments. If the Daily Balance is less than zero, we treat it as
zero. We then add all of these Daily Balances for the billing cycle and divide that total by the number of days in the billing
cycle. This determines the Average Daily Balance for the Purchase segment. We then multiply this Average Daily Balance

(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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by the MPR for Purchases. This gives us the interest charges for the Purchase segment of your Account. 

 Calculation of Interest Charges on Cash Advances. We calculate the interest charges on the Cash Advance segment
of your Account on the Average Daily Balance (including new Cash Advances) method. On each day of the billing cycle we
determine the Daily Balance for the Cash Advance segment. To calculate the Daily Balance, we (1) take the beginning
balance of the Cash Advance segment of your Account, (2) add any new Cash Advances and other related charges posted
to the Cash Advance segment (excluding unpaid interest, Cash Advance Fees and Foreign Transaction Fees), (3) subtract
any  payments  and  other  credits  posted  to  the  Cash  Advance  segment,  and  (4)  make  any  appropriate  corrections  or
adjustments. If the Daily Balance is less than zero, we treat it as zero. We then add all of these Daily Balances for the billing
cycle and divide that total by the number of days in the billing cycle. This determines the Average Daily Balance for Cash
Advances. We then multiply this Average Daily Balance by the MPR for Cash Advances. This gives us the interest charges
on the Cash Advance segment of your Account.

 Minimum Interest Charge. The Minimum Interest Charge applicable to your Account is shown on the Pricing Information
table.  The Minimum Interest Charge will be added to the Purchase balance of your Account if there is a Purchase balance.
If not, it will be added to the Cash Advance balance of your Account.

TRANSACTION AND OTHER FEES CHARGED TO YOUR ACCOUNT 
 Transaction Fees. We will assess the following Transaction Fees.  The amount of each Transaction Fee is shown on the
Pricing Information table and will be charged to the same balance segment (i.e., Purchase or Cash Advance) to which the
transaction is posted:

• Cash Advance Fee. This fee will be charged to your Account when a Cash Advance is posted to your Account.

•

Foreign Transaction Fee (not applicable to Accounts domiciled in one of our New York offices). This fee will
be  charged  on  all  foreign  purchase,  credit  voucher,  and  cash  disbursement  original  and  reversal  transactions,
regardless of whether the transaction is made in U.S. dollars or in currency other than U.S. dollars and then converted
to U.S. dollars. The Foreign Transaction Fee is imposed on the converted U.S. dollar amount of the transaction. See
Foreign Currency Transactions section below for information on the conversion of the foreign transaction to U.S.
dollars.

 Other Fees. We will assess the following other fees in the billing cycle in which they occur.  These fees will be posted to

the Purchase segment of your Account.

•

Late Payment Fee. The amount of this fee is shown on the Pricing Information table and will be assessed if we do
not receive at least the Minimum Payment Due at the address shown on the periodic statement within 15 days after
the Payment Due Date shown on the periodic statement.

• Returned Payment Fee. The amount of this fee is shown on the Pricing Information table and will be assessed each
time your check or other payment instrument (including any postdated check) or an electronic debit or any other form
of payment is not honored or is returned unpaid for any reason, even if it is paid upon subsequent presentment (if we
elect to re-present the payment).

• Research/Photocopy Charges. A research fee of $35.00 per hour (with a one hour minimum) will be assessed for
the time spent researching something you have requested relating to your Account, and a copy charge of $2.00 for
each billing statement and $12.00 for each sales or Cash Advance draft or other record of your Account. The research
fee and the copy charges will not be imposed if your request relates to a billing error inquiry on your Account.

•

Immediate Payment Posting Fee. Except for Accounts domiciled in our New York Offices, a special handling fee of
$15.00, called an Immediate Payment Posting Fee, will be assessed for each expedited payment processed to your
Account. An expedited payment to your Account may be made only if you maintain a checking or savings account
with us. To make an expedited payment, you must call your relationship manager at the Bank or the telephone number
on your most recent periodic statement, and request that we debit your checking or savings account with us for the
amount of the payment.  Your payment request must be received by  us no  later than 4:00  p.m. Pacific Time on a
Business Day if you wish us to make the expedited payment to your Account on that Business Day. If the expedited
payment request is received by us after 4:00 p.m. Pacific Time on a Business Day, the expedited payment will be
processed  in  accordance  with  our  normal  payment  procedures  and  no  Immediate  Payment  Posting  Fee  will  be
assessed to your Account. If you have more than one checking or savings account with us, you may designate only
one  account  to  be  debited  for  the  expedited payment.  Debits  from multiple  checking  or  savings  accounts  are  not
permitted. Once your expedited payment request has been received by us, it cannot be revoked or changed. You
must have sufficient collected funds in your checking or savings account for the expedited payment to be processed.
In  addition,  the  checking  or  savings  account  must  be  in  the  name  of  one  or  more  of  the  Cardholders  (but  not  an
Authorized User) and there cannot be any signing restrictions that would preclude you from authorizing the debit.

• Replacement Card Fee. Subject to applicable law, a $25.00 fee will be assessed for each new Card issued to replace
a Card for any reason (including the issuance of a new Card to replace a lost, stolen or damaged Card, but excluding

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the issuance of a new Card to replace an expiring Card or a Card that has been the subject of a compromise), after a 
Card has been replaced once on your Account. 

•

Expedited Card Fee.  Subject to applicable law, a reasonable expedited card fee will be assessed if you request that
we expedite the delivery of any Card to you.

FOREIGN CURRENCY TRANSACTIONS 
If a transaction is made in a currency other than U.S. Dollars (the "transaction currency"), Visa will convert the transaction into 
a U.S. Dollar amount (the "billing currency"). You agree to recognize the converted amount in U.S. Dollars as an amount that 
you are obligated to pay under this Agreement. Visa will use the procedures set forth in its operating regulations or conversion 
procedures in effect at the time the transaction is processed. Currently, the Visa operating regulations state that the exchange 
rate between the transaction currency and the billing currency is: (i) a rate selected by Visa from the range of rates available 
in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, 
or (ii) the government–mandated rate in effect for the applicable central processing date, in each instance, plus or minus an 
adjustment determined by the card issuer. The exchange rate for the applicable central processing date may differ from the 
rate in effect on the transaction date or the posting date. The exchange rate used may be the same as, greater than, or less 
than the rate that would be available through a financial institution in the country in which the transaction occurred. We do not 
determine the exchange rate that is used. 

PROMISE TO PAY AND PAYMENTS 
 Promise to Pay. You promise to pay all interest, fees, charges and amounts advanced from your Account, including:

• All amounts advanced by the use of a Card, any Access Device or otherwise, regardless of any terms contained on any
sales or Cash Advance receipts to the contrary, and whether or not the merchant provides you with any sales or Cash
Advance receipts, and

• All  amounts  relating  to  advances  made  to  other  Cardholders  and  any  Authorized  Users  and  amounts  relating  to

advances made to other persons that you allow to use the Card or any Access Device.

If the Account is a joint account, each of you is jointly and severally liable for all amounts owed on the Account and under 
this Agreement, and we may refuse any request from any of you if we receive an inconsistent request from another of you. 
 Periodic Statements. We will provide you with a periodic statement for each billing cycle during which your Account has
an outstanding balance of more than $1.00 or on which interest or another finance charge has been imposed, or in which
transactions have been posted to your Account. We will send only one periodic statement for each billing cycle even if your
Account is a joint account. Your periodic statement and any notices about your Account will be sent to the most current
mailing  address  we  have  in  our  records  for  the  Account.  If  you  have  opted  for  us  to  provide  your  periodic  statements
electronically, we will not have any obligation to send any periodic statements to your mailing address. A billing cycle is the
time beginning the day following one periodic statement closing date through and including the next periodic statement
closing  date.  Each  periodic  statement  will  provide  you  with  the  information  required  by  law,  including  the  outstanding
balance of the Account at the end of each billing cycle (the "New Balance"). A periodic statement may not be provided to
you if we believe that your Account is uncollectible, if delinquency collection proceedings have been instituted, if we have
charged off your Account in accordance with loan loss provisions and will not charge any additional fees or interest on the
Account, or if furnishing the statement would violate applicable federal law.

 Minimum Payment Due. Each month you must pay at least the Minimum Payment Due by the Payment Due Date shown
on your monthly periodic statement. You may, at your option, pay more than the Minimum Payment Due or pay the entire
New Balance (as stated on your monthly periodic statement) to reduce or avoid interest charges for the Account. To
calculate the Minimum Payment Due we begin with any past due amount. We then add any late charges and the amount
in excess of your Credit Limit. We then add the largest of the following:
• $25.00, or
• 2.5% of the New Balance (after deducting any past due amount and the amount in excess of your Credit Limit), rounded

up to the nearest dollar.

A New Balance of less than $25.00 is payable in full. YOU MAY PAY THE TOTAL INDEBTEDNESS (New Balance) 
AT ANY TIME. 

 Payment Instructions. You must make all payments in U.S. Dollars. To do so, you must use a check, draft, money order
or other negotiable instrument, or make an electronic payment, that is drawn on and honored by a United States bank. Do
not send cash. We may reject payments that are not drawn in U.S. Dollars and those drawn on a financial institution located
outside of the United States. When you provide a check as payment, you authorize us either to use information from your
check to make a one-time electronic fund transfer from your account on which the check is drawn or to process the payment
as  a  check  transaction. When  we  use  information  from  your  check  to  make  an  electronic  fund  transfer,  funds  may  be
withdrawn from your account on which the check is drawn as soon as the same day we receive your payment and you will
not receive your check back from your financial institution. All payment instruments must be sent to the address shown on
your most recent periodic statement and must include the payment coupon from your periodic statement. There could be a

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delay of up to five (5) days in crediting the payment to your Account if you send or deliver a payment to us at any other 
address or you otherwise fail to follow our requirements for payments. This may result in the imposition of late charges and 
additional interest charges, and it may also result in your default under this Agreement. After we receive and credit your 
Account for any payment, whether such payment is received by check or other means provided for in this Agreement, we 
may  not  restore  your  available  credit  for  the  amount  of  such  payment  for  a  period  of  up  to  three  (3)  Business  Days. 
Generally, credits to your Account, such as those generated by merchants in connection with returns, will not reduce your 
Minimum Payment Due.  

 Payment Allocation. Subject to applicable law and except as provided below, we may apply payments and credits in any
reasonable manner. If your Account has balances with different APRs, then subject to applicable law, we will decide how
to allocate the amount of your Minimum Payment Due. Generally, we will apply your Minimum Payment Due first to lower
APR balances before balances with higher APRs. If you make a payment in excess of the Minimum Payment Due, then
the portion of the payment in excess of the Minimum Payment Due will be applied to balances with highest APRs and then
to each successive balance bearing the next highest APR. We may adjust your Account as appropriate to address errors,
returned items, dishonored payments, and other matters.

 Irregular Payments; Payments Marked "Paid In Full". We may receive letters, checks or other types of payment that
reflect "payment in full" or other restrictive language indicating satisfaction of your debt, without losing any of our rights to
receive full payment under this Agreement. You must send any such communication and payment to City National Bank,
P.O. Box 54830, Los Angeles, CA 90054, Attention: Credit Card Operations. Satisfaction of your debt for less than the full
amount due requires a written agreement by us, signed by one of our authorized officers, with you.

 Postdated  Checks.  Payments  should  not  be  made  by  postdated  check  or  other  payment  instrument.  If  we  receive  a
payment made by a postdated check, we may deposit it and will have no liability if it is posted to your checking account
prior to the date appearing on the check.

 Credit Balances. You may request a refund of a credit balance shown on your periodic statement at any time by either
calling the Customer Service phone number shown on your most recent periodic statement or writing to us at City National
Bank, P.O. Box 54830, Los Angeles, CA 90054, Attention: Credit Card Operations. Any written request must be in a mailing
separate from your payment. Written notices on the payment coupon that you return to us with a payment will be insufficient
for this purpose. We may reduce the amount of any credit balance by the amount of new charges or fees billed to your
account.

 Automatic  Third  Party  Charges.  You  may  authorize  a  third  party  to  automatically  charge  the  Account  for  repeat
transactions. If automatic charges are stopped for any reason (including because the Account is closed or suspended), or
the Account or the Card number you have provided to the third party changes, you are responsible for notifying the third
party biller and paying these charges directly. If the Account number or your Card number changes, we may, but are not
required to, pay from your new Account or Card number charges that you authorized to be billed to your old Account or
Card number.

ABOUT YOUR DEFAULT AND OUR REMEDIES 
 Default. You and the Account will be in default under this Agreement if any of the following events occur:

(1) We do not receive any Minimum Payment Due by the Payment Due Date disclosed on the monthly periodic statement;

(2) You violate any other provision of this Agreement;

(3) You have made any false or misleading statement on the Application, or on any financial statement you have submitted
to us for or in connection with the Account, or in connection with any other loans, products or services that you have
with us;

(4) We receive information that you have died, filed bankruptcy, become insolvent, or are unable to pay your debts as

they come due;

(5) We determine that there is a material adverse change in your financial condition;

(6) You fail to pay when due or are otherwise in default of any indebtedness you owe to another creditor, or any other

indebtedness you owe us;

(7) There is an attachment, execution, or levy against you or any of your property; or

(8) A guardian, conservator, receiver, custodian, or trustee is appointed for you.

If this is a joint Account, a default by one of you will be a default by all of you.

 Remedies. Subject to applicable law, in the event of a default, we may, at our option, in addition to such other remedies as
we may  have  under applicable law  with respect to such default and  without  prior notice to  you, do  one  or  more of the
following:

(1) Cancel the Account;

(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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ID 65872E 

(2) Require  immediate  payment  in  full  of  the  entire  outstanding  balance  and  all  accrued  interest  and  other  fees  and

charges owed on the Account;

(3) Suspend your credit privileges on the Account;

(4)

Increase your Minimum Payment Due; or

(5) Suspend any features of the Account.

Following the exercise of any of the above remedies, you will remain subject to the provisions of this Agreement, including 
your obligation to repay the outstanding balance of the Account in full. We may delay or waive enforcement of any of the 
provisions of this Agreement without losing our rights to enforce either the same provision later or another provision at any 
time.  You  waive any right  you may have to require  us to take collection action or  otherwise  proceed  against  any other 
Cardholder or Authorized User before proceeding against you. All rights and remedies granted to us under this Agreement 
are cumulative and no one such right or remedy is exclusive to any other.  

 Payment of Collection Costs. Subject to applicable law, you agree to pay all costs and expenses we incur in collecting
amounts you owe us under this Agreement, or otherwise in enforcing or protecting our rights with respect to the Account,
whether or not a lawsuit is filed. These costs and expenses may include, subject to any limits under applicable law, court
costs, reasonable attorneys' fees (which may include, as permitted by applicable law, those of attorneys employed by us)
and the expenses of retrieving your Cards (which expenses include those that we incur by having Card information placed
in a warning bulletin or restricted list). We may charge your Account for any and all collection costs incurred with respect to
your Account and this Agreement.

ADDITIONAL RIGHTS TO CANCEL OR SUSPEND YOUR CREDIT PRIVILEGES 
You may cancel your Account at any time by providing us written notice at the address stated in your most recent periodic 
statement or by telephoning us at the phone number stated in your most recent periodic statement. If this is a joint Account, 
any of you may give us notice to cancel the Account and we may close it without notifying the other Account holder. Except as 
limited by applicable law, even if you are not in default, we may cancel your Account or suspend your credit privileges on the 
Account at any time without prior notice. After your Account is cancelled by you or us, or your credit privileges on the Account 
are suspended by us, we will not be obligated to make further advances on the Account to any Cardholder, but you will remain 
subject to the provisions of this Agreement, including your obligation to repay all amounts outstanding of the Account, and we 
may require immediate payment in full of all such amounts. You must cut all Cards in half and return them to us to the address 
stated in the most recent periodic statement. You will not attempt to make any Purchases or obtain any Cash Advances on 
the Account after the Account has been cancelled, or your credit privileges on the Account have been suspended by us. 

CHANGES TO THIS AGREEMENT 
We may add to, delete or change any of the terms of this Agreement at any time, subject to applicable law. This includes, but 
is  not  limited  to,  changing  the  MPRs,  the  APRs,  and  the  method  of  calculating  interest,  fees,  charges  and  the  Minimum 
Payment Due, as well as adding new fees and charges. We may also amend this Agreement due to changes in regulation or 
legislation, business needs, product design and for economic and market conditions. However, we cannot increase the MPR 
on any existing balance except in limited circumstances and subject to applicable law. We will send you any notice of a change 
that is required by applicable law. Changes to some terms may require 45 days advance written notice and we will tell you in 
the notice if you have the right to reject a change. If the notice gives you the right to reject the change, and you reject the 
change, we may cancel the Account but you will remain obligated to pay us any outstanding amounts on the Account as well 
as any additional amounts that may be charged to the Account thereafter (such as, any interest charges and late fees).  

ADDITIONAL IMPORTANT INFORMATION ABOUT YOUR ACCOUNT 
 Assignment of Your Account. We may sell, transfer or assign this Agreement, the Account, or the amount owing under
the Account without notice to you. You may not sell, transfer or assign your Account or any of your obligations under this
Agreement.

 Financial and Other Information. You represent and promise to us that (a) your most recent financial statements provided
to us are true, complete and correct in all respects, (b) they fairly represent your financial condition as of the date shown on
such statements, and (c) no material adverse change has occurred in your financial condition since that date. You also
represent  and  promise  to  us  that  the  most  recent  federal  income  tax  return  and  all  schedules  attached  to  such  return
("Federal Tax Return") that you have given to us are a true and correct copy of such Federal Tax Return filed with the
Internal Revenue Service for the tax period ending on the date indicated in such Federal Tax Return. We may reinvestigate
any information you provided to us on or with your application for the Account or otherwise in connection with your Account
at any time. You agree to promptly provide to us, from time to time upon our request, current information regarding you and
your financial affairs.

 Credit Information and Reporting. You authorize us to request and receive information from consumer reporting agencies 
and others concerning you and your credit history and to answer questions and requests from, and provide information to,
others (such as  merchants  and consumer reporting  agencies) about our  transactions and experiences  with  you. If  you
believe that we have specific information about your Account that is inaccurate, you should write us at the address shown

(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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ID 65872E 

on your most recent periodic statement and identify the specific information that you believe is inaccurate. If you believe we 
have furnished inaccurate or incomplete information about you or your Account to a credit reporting agency, contact us at 
the  Customer  Service  phone  number  stated  on  your  most  recent  periodic  statement.  You  may  also  write  to  us  at  City 
National  Bank, P.O.  Box  54830, Los  Angeles, CA 90054, Attention: Credit Card  Operations. With  your  written request, 
please include your name, address, home phone number, and account number and explain what you believe is inaccurate 
or incomplete.  

 Change  of  Name,  Address,  Employment  and  Other  Information.  If  you  change  your  name,  your  address,  your
employment,  or  your  telephone  number  (including  a  mobile  phone  number  that  you  have  provided  to  us)  or  any  email
address you have provided to us, you agree to write to us and provide this information so we can change our records. We
will have a reasonable time to change our records to make any change.

 Lost, Stolen or Unauthorized Use of Card or Any Access Device. If your Card or any Access Device is lost or stolen,
or if you think your Card or any Access Device is being or may be used without your permission, or an Unauthorized Use
has occurred, you must notify us immediately by calling or writing us at the telephone number or address shown on your
most recent periodic statement. Do not use the Card or any Access Device after we have been notified, even if the Card or
Access Device is found or returned. You may be liable for the Unauthorized Use of your Card or Access Device. You will
not be liable for an Unauthorized Use that occurs after you notify us, by telephone or in writing, of the loss, theft or possible
Unauthorized Use of your Card or Access Device; however, you must identify for us the charges on the periodic statement
that were not made by you, an Authorized User or other person authorized by you or the Authorized User, or from which
you, such Authorized User or other person received no benefit. In any case, your liability for Unauthorized Use  will not
exceed $50.00. You agree to assist us in our investigation, to comply with such procedures as we may require in connection 
with our investigation and to provide information relating to any loss, theft or possible Unauthorized Use of your Card or
Access Device. At any time there is any loss, theft or possible Unauthorized Use of a Card or Access Device, we may close
your Account and open a new Account and issue to you and all other Cardholders new Cards and Access Devices (other
than an Enabled Device which you will need to update through your Program Provider). Such new Account will be subject
to the terms of this Agreement, as amended from time to time.

 Privacy. If you require Emergency Cash Disbursement or Emergency Card Replacement Services through Visa, you agree
that we may provide your personal data to Visa. Inc. or its or our contractors or services providers for that purpose. By
entering into this Agreement, you expressly consent to the release of this information. Other information regarding privacy
is set forth in the privacy notice that we will separately provide to you.

 Telephone  Monitoring.  You  understand  and  agree  that  your  telephone  calls  with  us  and/or  our  agent  regarding  your
Account may be monitored and recorded for the purpose of assuring quality service or as required by applicable law. We
may retain any telephone recording for such time as we will determine, but we will have no liability to you if we do not retain
the recording.

 Notices. We will send any notices and other communications to you regarding the Account to the address appearing on
the  most  recent  periodic  statement  for  the  Account.  If  the  Account  is  a  joint  account,  we  will  send  notices  and
communications to only one of  you. If  you have provided an email address to us, we may also send notices and other
communications to such email address. Except as otherwise provided in this Agreement, you will send any notices to us at
City National Bank, P.O. Box 54830, Los Angeles, CA 90054, Attention: Credit Card Operations.

 The Law That Applies to Your Account. This Agreement (including all provisions relating to APRs, fees and charges)
and your Account will be governed and interpreted by federal law and, to the extent not preempted, the laws of the State of
California (without reference to such state's conflicts of law rules), whether or not you live or use your Card or any Access
Device in California. If there is any conflict between any of the terms and conditions of this Agreement and applicable federal
or state law, this Agreement will be considered changed to the extent necessary to comply with the law.

 Severability of Terms. If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid
or  unenforceable,  the  remaining  portions  of  this  Agreement  will  continue  to  be  effective.  We  use  section  headings  to
organize this Agreement. The headings are for reference purposes only.

 Maximum  Loan  Charges.  If  the  Account  is  subject  to  a  law  that  sets  maximum  loan  charges,  and  that  law  is  finally
interpreted so that the interest or other charges collected, or to be collected, in connection with the Account exceeds the
permitted limits, then: (i) any such charge will be reduced by the amount necessary to reduce the charge to the permitted
limit; and (ii) any sums already collected from you which exceeded permitted limits will be refunded to you. At our option,
we will refund the excess either by reducing the principal amount owed under the Account or by making a direct payment
to you.

 City National Rewards® and Other Benefits. We will make available to you the services and awards described in the City
National Rewards Program Terms, Conditions and Program Rules and the Householding Program Rules (together, the
"Rewards  Program Terms") that  will  be separately  provided to  you and  which can be found  on  www.cnb.com/rewards.
These services and awards may be changed at any time and are subject to the provisions of the Rewards Program Terms.

(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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Both we and third parties may provide you with additional benefits and services that are not described in this Agreement. 
These benefits and services are not part of this Agreement and may be added, deleted or changed at any time without 
notice. We are not responsible for benefits or services provided by third parties. 

YOUR BILLING RIGHTS. KEEP THIS NOTICE FOR FUTURE USE 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 

If you think there is an error on your statement, write to us at: 

City National Bank  
Credit Card Processing Center 
P.O. Box 84021  
Columbus, GA 31908 

In your letter, give us the following information: 
 Account information: Your name and account number.
 Dollar amount: The dollar amount of the suspected error.
 Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it

is a mistake. 

You must contact us: 
 Within 60 days after the error appeared on your statement.
 At least three business days before an automated payment is scheduled, if you want to stop payment on the amount you

think is wrong.

You must notify us of any potential errors in writing. You may call us, but if  you do we are not required to investigate any 
potential errors and you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 

When we receive your letter, we must do two things: 
1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already

corrected the error.

2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:
 We cannot try to collect the amount in question, or report you as delinquent on that amount.
 The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
 While you do not have to pay the amount in question, you are responsible for the remainder of your balance.
 We can apply any unpaid amount against your Credit Limit.

After we finish our investigation, one of two things will happen:
 If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount.
 If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and
fees. We will send  you a statement of the  amount  you owe and the  date  payment is  due. We may then report  you  as
delinquent if you do not pay the amount we think you owe.

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still 
refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We 
must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when 
the matter has been settled between us. 
If we do not follow all of the rules above, you do not have to pay the first $50.00 of the amount you question even if your bill is 
correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 

If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good 
faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. 

To use this right, all of the following must be true: 
1. The  purchase  must  have  been  made  in  your  home  state  or  within  100  miles  of  your  current  mailing  address,  and  the
purchase price must have been more than $50.00. (Note: Neither of these are necessary if your purchase was based on
an advertisement we mailed to you, or if we own the company that sold you the goods or services.)

(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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ID 65872E 

2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check

that accesses your credit card account do not qualify.

3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at:

City National Bank  
Credit Card Processing Center 
P.O. Box 84021  
Columbus, GA 31908  

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we 
will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 

New York Residents: 

NOTICE TO THE BUYER: 1. Do not sign this credit agreement before you read it or if it contains any blank 
space. 2. You are entitled to a completely filled in copy of this credit agreement. 

CARDHOLDER:  Your  signature  (including  any  facsimile,  electronic  or  digital  signature)  on  any  application  for  the 
Account  or  any  sales  slip  or  other  evidence  of  indebtedness  on  your  Account  represents  your  signature  on  this 
Agreement. 

RETAIL INSTALLMENT CREDIT AGREEMENT 

City National Bank  
555 South Flower Street 
Los Angeles, CA 90071 

Vincent Hruska  
Senior Vice President 

Member FDIC 
City National Bank is a subsidiary of Royal Bank of Canada 
Visa is a registered trademark of Visa International Service Association and is used under license. 
(Visa Platinum Credit Card Agreement as of 12/31/2019) 

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Member Federal Reserve System 

ID 65872E