CREDIT LINE ACCOUNT AGREEMENT  
AND FEDERAL DISCLOSURE STATEMENT 

THIS  IS  YOUR  CREDIT  LINE  ACCOUNT  AGREEMENT  AND  IT  INCLUDES  NECESSARY  FEDERAL 
TRUTH-IN-LENDING  DISCLOSURE  STATEMENTS,  PLATINUM  CLASSIC  VISA,  SIGNATURE  VISA,  AND 
PLATINUM SECURE VISA AGREEMENTS,  AND  ANY SPECIAL INSTRUCTIONS REGARDING THE USE 
OF YOUR PLATINUM CLASSIC VISA, SIGNATURE VISA, AND PLATINUM SECURE VISA CREDIT CARDS, 
AND/OR ANY OTHER ACCOUNT ACCESS DEVICE. PLEASE BE CERTAIN TO READ THIS AGREEMENT 
CAREFULLY AND NOTIFY US AT ONCE IF ANY PARTS ARE UNCLEAR. 

Interest Rate and Interest Charges 

Annual Percentage Rate (APR) 
For Purchases 

Platinum Classic VISA: ________%. 

This APR will vary with the market based on the Prime Rate. 

Signature VISA: 0.00% Introductory APR for ______ months. 

After  that,  Your  APR  will  be  _______%.  This  APR  will  vary  with  the  market 
based on the Prime Rate. 

 Platinum Secure VISA: _______% 

This APR will vary with the market based on the Prime Rate. 

Annual Percentage Rate (APR) 
For Balance Transfers 

Platinum Classic VISA: ________%. 

This APR will vary with the market based on the Prime Rate. 

Signature VISA: 0.00% Introductory APR for ______ months. 

After that, Your APR will be _______%. This APR will vary with the market based on 
the Prime Rate. 

 Platinum Secure VISA: _______% 

This APR will vary with the market based on the Prime Rate. 

Annual Percentage Rate (APR) 
For Cash Advances 

Platinum Classic VISA: ________%. 

This APR will vary with the market based on the Prime Rate. 

 Signature VISA:  ________% 

This APR will vary with the market based on the Prime Rate. 

 Platinum Secure VISA: _______% 

This APR will vary with the market based on the Prime Rate. 

 Personal Line of Credit: _______% 

Paying Interest 

For VISA, We will not charge You interest on purchases if You pay Your entire balance 
owed each month within 25 days of Your statement closing date. We will begin charging 
interest on cash advances and balance transfers on the transaction date. 

For Credit Card Tips from the 
Consumer Financial Protection 
Bureau 

To learn more about factors to consider when applying for or using a Credit 
Card, visit the website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore. 

Fees  

Transaction Fees 

  Foreign Transaction 
  Cash Advance 
  Overdraft Transfer 
  Balance Transfer 

For VISA, except Signature, 1.00% of each transaction in U.S. Dollars. 
For VISA, 5.00% of the advance. 
Except VISA, $5.50 per transfer. 
For Signature VISA, 3.00% of each transfer. 

Please refer to TOP OF PAGE 2 for more important information about Your Account 

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Fees (continued) 

Penalty Fees 

    Returned Payment 

    Late Payment 

For VISA, up to $30.00 
Except VISA, $32.00 
For VISA, up to $35.00 
Except VISA, 20.00% of the interest due, $25.00 minimum 

How We Will Calculate Your Balance: For Personal Line of Credit, We use a method called "daily balance.” For VISA, We use a 
method called "average daily balance (including new purchases)."  In all cases, see Your Account Agreement for details. 

Billing Rights: Information on Your rights to dispute transactions and how to exercise those rights is provided in Your Account 
Agreement. 

Please refer to PAGE 1 for more important information about Your Account 

In this Agreement, the reference to "We,” "Us," "Our" and "Credit Union" mean ARKANSAS FEDERAL CREDIT UNION ("ARKANSAS FEDERAL"). The words "You" and "Your" 
mean each person accepting this Agreement. If this is a joint Account, read singular pronouns in the plural. The words "Card" and "Credit Card" mean any Platinum Classic 
VISA, Signature VISA, or Platinum Secure VISA Credit Card issued to You by Us and any duplicates or renewals. Convenience Checks mean the special Account access 
devices that We may provide for Your use from time to time. 

You, as the Borrower, under a Credit Line Account ("Account"), understand that the following Federal Disclosure Statement and the terms and conditions found herein constitute 
Our Agreement with You. You may request advances on Your Account through a variety of means which could include (but may not be limited to) telephonic requests, advance 
request forms, vouchers, checks, charge slips, Convenience Checks, Check Cards, ATM Cards, Credit Cards, wire transfers, direct transfers and/or wire transfers to specific 
payees identified by You, direct transfers to Your share/share draft or other Credit Union account and the like. Regardless of the means by which any advance is made, You 
promise to pay Us all amounts charged to Your Account by You or by any user who has access to Your Account, with actual, apparent or implied authority for use of Your 
Account, including Finance Charges and other fees or charges described herein. 

FEATURE CATEGORIES. Your Account has Feature Categories which may include Personal Line of Credit (including Overdraft Protection), Platinum Classic VISA, Signature 
VISA, or Platinum Secure VISA. 

Account Feature Categories 

Variable Rate 

Margin 

Index 

Daily Periodic 
Rate 

Platinum Classic VISA 

__________ 

__________ 

____________% 

Signature VISA  

__________ 

__________ 

____________% 

Platinum Secure VISA 

__________ 

__________ 

____________% 

Personal Line of Credit 

____________% 

Annual 
Percentage Rate 

____________% 

____________% 

____________% 

____________% 

ADVANCES.  Whenever  You  request  a  transaction,  We  may  require  You  to  prove 
Your  identity.  Advances made on  Your Account  will  be  processed  according  to the 
instructions You give Us (such as by wire transfer, direct transfer to Your Credit Union 
account or by other such means) and You authorize Us to do this, or We may draw a 
draft or check made payable to You and mail it to You. When the amount advanced 
appears on a subsequent statement, that will be conclusive evidence of Your advance 
request unless You notify Us that You disagree with any such item appearing on Your 
periodic  statement  according  to  the  provision  of  this  Agreement  titled  "Your  Billing 
Rights: Keep this Document for Future Use." You understand that whether or not any 
specific secured advance request is approved may be determined by how much equity 
You have or will have in the shares, certificates and/or Collateral offered as security. 

SECURITY.  As  permitted  by  law,  to  secure  all  transactions  under  this  Agreement  in 
either joint or individual Accounts, We have the right to impress and enforce a statutory 
lien against Your shares on deposit with Us (other than those deposits established under 
a governmental approved tax deferral plan such as an IRA or Keogh account), and any 
dividends due or to become due to You from Us to the extent that You owe on any unpaid 
balance on Your Account and We may enforce Our right to do so without further notice 
to You. Additionally, You agree that We may set-off any mutual indebtedness. 

You acknowledge that You own any certificates, shares and/or Collateral pledged as 
security and that there are no other liens against them other than Ours. You agree to 
perform all acts which are necessary to make Our security interest in the certificates, 
shares and/or Collateral being pledged enforceable. 

For advances under any certificate secured Feature Category, all certificates which 
are pledged as Collateral must be renewed until Your outstanding Account balance 
is  paid  in  full.  Failure  to  renew  any  certificates  securing  any  advance  will  cause 
Your entire outstanding Account balance to become immediately due and payable. 

OTHER SECURITY. Collateral (other than household goods or any dwelling) given 
as security under this Agreement or for any other loan You may have with Us will 
secure  all  amounts  You  owe  Us  now  and  in  the  future  if  that  status  is  reflected  
in  the  "Truth-in-Lending  Disclosure"  in  any  particular  Agreement  evidencing  
such debt.      

CONSENSUAL  LIEN  ON  SHARES.  You  grant  and  consent  to  a  lien  on  Your 
shares with Us (except for IRA and Keogh accounts) and any dividends due 
or to become due to You from Us to the extent You owe on any unpaid Credit 
Card balance. 

ACCOUNT RESTRICTIONS. In order to receive and maintain a Platinum Secure 
VISA Credit Card, You agree to give Us a specific pledge of shares which will equal 
Your credit limit. In the event that You default on Your Platinum Secure VISA Credit 
Card, We may apply these shares toward the repayment of any amount owed on 
Your Account. You may cancel Your Platinum Secure VISA Credit Card at any time 
by  paying  any  amounts  owed  on  Your  Account.  To  be  certain  that  Your  entire 
balance and all advances on Your Account are paid, any shares pledged may not 
be  available  to  You  for  30  days  after  You  have  cancelled  and  any  outstanding 
balance is paid in full. 

LINE  OF  CREDIT  LIMITS.  You  will  be  notified  of  each  specific  Credit  Limit  for 
each Feature Category for which You are approved. Unless You are in default, any 
Credit  Limits  established  for  You  will  generally  be  self-replenishing  as  You  
make payments. 

You will keep Your unpaid balance within Your Credit Limit set by Us, and You will 
pay any amount over Your Credit Limit on Our demand whether or not We authorize 
the  advances  which  caused  You  to  exceed  Your  Credit  Limit.  Even  if  Your  unpaid 

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balance is less than Your Credit Limit, You will have no credit available during any 
time that any aspect of Your Account is in default. 

JOINT ACCOUNTS. Each Borrower will be responsible, jointly and severally, for the 
repayment of any amounts owed. If any Account access device, such as a Personal 
Identification Number (PIN) is requested and approved, You understand that any such 
Account access device(s) will be mailed only to the primary Borrower at the address 
that  We  have  on  file  for  You.  We  may  refuse  to  follow  any  instructions  which  run 
counter to this provision. 

MINIMUM MONTHLY PAYMENTS (PAYMENT SCHEDULE). Though You need only 
pay the Minimum Monthly Payments, You understand that You have the right to repay 
at any time without penalty. You also understand that You will only be charged periodic 
Finance Charges to the date You repay Your entire balance. You may make larger 
payments without penalty. Any partial payment or prepayment will not delay Your next 
scheduled payment. All payments to Us must be in lawful money of the United States. 
We may apply each payment to whichever Feature Category We wish. For all Feature 
Categories (except VISA), payments will be applied first to any Late Charges owing, 
then  to  the  Finance  Charge  due,  then  to  the  outstanding  principal  balance.  VISA 
Payments will be applied in the following order: (a) any Finance Charges due; (b) any 
other fees and charges owing; (c) any Late Charges owing; and then to (d) the balance 
bearing the lowest rate of interest, and then to each successive balance bearing the 
next lowest rate of interest, until the minimum payment is depleted. As permitted by 
law, any amounts paid in excess of the Minimum Monthly Payment will first be applied 
to  the  balance  bearing  the  highest  rate  of  interest,  and  then  to  each  successive 
balance bearing the next highest rate of interest, until the payment is depleted. 

Any unpaid portion of the Finance Charge will be paid by subsequent payments and 
will  not  be  added  to  Your  principal  balance.  You  understand  that  any  delay  in  the 
repayment of Your unpaid balance will increase Your periodic Finance Charges and 
any acceleration in the repayment of Your unpaid balance will decrease Your periodic 
Finance Charges. 

Personal Line of Credit Minimum Monthly Payments will be established and fixed at 
the time of each advance at an amount equal to 2.00% of Your then outstanding 
balance, subject to the lesser of $35.00 or Your balance. 

Platinum Classic VISA, Signature VISA, and Platinum Secure VISA Minimum Monthly 
Payments will be an amount equal to 2.00% of Your new unpaid balance at the end 
of each billing cycle, subject to the lesser of $20.00 or Your balance, plus any portion 
of the Minimum Payments shown on prior statement(s) which remains unpaid, plus 
any amount that exceeds Your approved Credit Limit. 

You may, by separate agreement, authorize Us to charge Your payment directly to 
Your share or share draft account. 

LATE CHARGE (EXCEPT FOR VISA). If Your payment is more than 7 days late, You 
will be charged the greater of 20.00% of the interest due or $25.00. 

OTHER  FEES  AND  CHARGES  (EXCEPT  FOR  VISA).  You  will  be  charged  the 
following fees associated with the use of Your Account: (a) $32.00 for any check (or 
other  negotiable  instrument  used  for  payment)  which  is  returned  unpaid;  and  (b)  a 
$5.50 overdraft transfer fee FINANCE CHARGE for each such transfer You obtain. 

FINANCE CHARGES (EXCEPT FOR VISA). A Finance Charge will be assessed on 
any unpaid principal balance for each Feature Category of Your Account for the period 
such  balance  is  outstanding.  Balances  change  each  time  advances  are  made, 
payments  are  made  or  credits  given  under  any  Feature  Category.  The  Finance 
Charge begins to accrue on the date of each advance and there is no grace period. 

HOW TO DETERMINE  THE FINANCE  CHARGE (EXCEPT  FOR VISA). For  all 
Feature  Categories  except  VISA,  the  Finance  Charge  is  determined  by 
multiplying Your unpaid balance at the close of each day in the billing cycle being 
accounted for by the applicable  Daily  Periodic Rate.  The unpaid balance  is the 
balance each  day after payments, credits,  and unpaid  Finance Charges to that 
balance  have  been  subtracted  and  any  new  advances,  or  other  charges  have 
been  added  to  Your  unpaid  balance.  These  daily  Finance  Charges  are  then 
added together and the sum is the amount of the Finance Charge owed for the 
Feature  Category  being  accounted  for.  The  total  Finance  Charge  You  owe  on 
Your Account for each billing cycle is the sum of all the Finance Charges due for 
all applicable Feature Categories. 

VISA FINANCE CHARGES. In the case of any Credit Card transactions under Your 
Platinum Classic VISA, Signature VISA, or Platinum Secure VISA Feature Categories, 
the  balances  subject  to  the  periodic  Finance  Charge  are  the  average  daily 
transactions  balances  outstanding  during  the  month  (including  new  transactions). 
Separate average daily balances are calculated for purchases that are subject to a 
discounted rate, purchases that are not subject to a discounted rate, balance transfers 
that  are  subject  to  a  discounted  rate,  balance  transfers  that  are  not  subject  to  a 
discounted rate, cash advances (including convenience checks) that are subject to a 
discounted  rate,  and  cash  advances  (including  convenience  checks)  that  are  not 
subject to a discounted rate. 

To get the average daily balance for purchases that are subject to a discounted rate, 
We take the  beginning  balance  for purchases  that  are  subject  to a discounted  rate 
each  day,  add  any  new  purchases  that  are  subject  to  a  discounted  rate,  debit 
adjustments or other charges and subtract any payments, credits and unpaid Finance 
Charges.  This  gives  Us  the  daily  balance  for  purchases  that  are  subject  to  a 
discounted rate. Then, We add up all the daily balances for purchases that are subject 
to a discounted rate during the billing cycle and divide them by the number of days in 
the billing cycle. This gives Us the average daily transactions balances for purchases 
that are subject to a discounted rate. To get the average daily balance for purchases 
that are not subject to a discounted rate, We take the beginning balance for purchases 
that are not subject to a discounted rate each day, add any new purchases that are 
not subject to a discounted rate, debit adjustments or other charges and subtract any 
payments, credits and unpaid Finance Charges. This gives Us the daily balance for 
purchases that are  not subject  to  a discounted  rate.  Then, We  add  up all the  daily 
balances for purchases that are not subject to a discounted rate during the billing cycle 
and divide them by the number of days in the billing cycle. This gives Us the average 
daily transactions balances for purchases that are not subject to a discounted rate. 

To get the average daily balance for balance transfers that are subject to a discounted 
rate,  We  take  the  beginning  balance  for  balance  transfers  that  are  subject  to  a 
discounted rate each day, add any new balance transfers, debit adjustments or other 
charges and subtract any payments, credits and unpaid Finance Charges. This gives 
Us the daily balance for balance transfers that are subject to a discounted rate. Then, 
We add up all the daily balances for balance transfers that are subject to a discounted 
rate during the billing cycle and divide them by the number of days in the billing cycle. 
This gives Us the average daily transactions balances for balance transfers that are 
subject to a discounted rate. To get the average daily balance for balance transfers 
that are not subject to a discounted rate, We take the beginning balance for balance 
transfers that  are  not  subject to  a discounted  rate  each  day,  add any  new  balance 
transfers, debit adjustments or other charges and subtract any payments, credits and 
unpaid Finance Charges. This gives Us the daily balance for balance transfers that 
are  not  subject  to  a  discounted  rate.  Then,  We  add  up  all  the  daily  balances  for 
balance transfers that are not subject to a discounted rate during the billing cycle and 
divide them by the number of days in the billing cycle. This gives Us the average daily 
transactions balances for balance transfers that are not subject to a discounted rate. 

To get the average daily balance for cash advances (including convenience checks), 
We  take  the  beginning  balance  for  cash  advances  (including  convenience  checks) 
each  day, add any  new  cash advances, convenience checks,  debit  adjustments  or 
other charges and subtract any payments, credits and unpaid Finance Charges. This 
gives Us the daily balance for cash advances (including convenience checks). Then, 
We add up all the daily balances for cash advances (including convenience checks) 
during the billing cycle and divide them by the number of days in the billing cycle. This 
gives  Us  the  average  daily  transactions  balances  for  cash  advances  (including 
convenience checks). 

The Finance Charge for a billing cycle is computed by multiplying the average daily 
balance subject to a Finance Charge by the applicable Daily Periodic Rate times the 
number of days in the billing cycle. You can avoid Finance Charges on purchases by 
paying the full amount of the entire balance owed each month within 25 days of Your 
statement closing date. Otherwise, the new balance of purchases, and subsequent 
purchases from the date they are posted to Your Account, will be subject to a Finance 
Charge.  Cash  advances  and  balance  transfers  are  always  subject  to  a  Finance 
Charge from the later of the date they are posted to Your Account or from the first day 
of the billing cycle in which the transaction is posted to Your Account. 

For Signature VISA, transactions for purchases and balances transfers that post to 
Your Account during the 90-day period immediately following the date You establish 
Your  Account  will  be  subject  to  an  Introductory  Daily  Periodic  Rate  of  0.000000% 
(corresponding  ANNUAL  PERCENTAGE  RATE  0.00%).  The  introductory  rate  will 
end _______ months after  the  date  You  establish  Your  Account at  which  time,  the 
Daily Periodic Rate applicable to the entire balance of transactions for purchases and 
balance transfers that are subject to an introductory rate will immediately increase to 
the  then  standard  variable  rate  that  would  have  otherwise  been  in  effect  had  no 
introductory rate been applied previously. 

VISA VARIABLE RATE. Following the expiration of any Introductory Rate Period, all 
credit advances will be subject to a Variable Rate which is based on the highest Prime 
Rate as published in the Money Rates section of The Wall Street Journal in effect on 
the day any Introductory Rate Period expires, and subsequently, on the 25th day of 
each  calendar  month  of  each  year  ("Index")  plus  Our  Margin.  The  Index  plus  the 
Margin  equals  the  Interest  Rate.  Changes  in  the  Index  will  cause  changes  in  the 
Interest Rate on the day any Introductory Rate Period expires, and subsequently, on 
the first day of the billing cycle in the calendar month immediately following any such 
change  in  the  Index.  Increases  or  decreases  in  the  Interest  Rate  will  cause  like 
increases  or  decreases  in  the  Finance  Charge  and  will  affect  the  number  of  Your 
regularly scheduled payments. Your Interest Rate will never be greater than 18.00% 
and will apply to Your remaining principal balance. 

OVERDRAFT PROTECTION. We may transfer funds in the amount necessary (or in 
such increments as We may from time to time determine) to Your share draft account 
by  an  advance  on  Your  Personal  Line  of  Credit  Feature  Category,  subject  to  this 

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provision,  to clear  any overdraft  on Your share draft  account. Whether or  not such 
transfers  occur  will  be  controlled  by  this  Agreement.  In  any  event,  You  hold  Us 
harmless for any and all liability which might otherwise arise if the transfer does not 
occur. Overdraft protection automatically ceases if this Agreement is ever cancelled 
or terminated or Your Account is in default. 

PERIODIC STATEMENTS. On a regular basis, You will receive a statement showing 
all transactions on Your Account including amounts paid and borrowed since Your last 
statement. We will mail You a statement each month in which there is a debit or credit 
balance or when a Finance Charge is imposed. We need not send You a statement if 
We  feel  Your  Account  is  uncollectible  or  if We  have  started  collection  proceedings 
against  You  because  You  defaulted.  EACH  STATEMENT  IS  DEEMED  TO  BE  A 
CORRECT  STATEMENT  OF  ACCOUNT  UNLESS  YOU  ESTABLISH  A  BILLING 
ERROR PURSUANT TO THE FEDERAL TRUTH-IN-LENDING ACT.  

OUR RESPONSIBILITIES TO HONOR CONVENIENCE CHECKS. We are under no 
obligation to honor Your Convenience Checks if: (1) by paying a Convenience Check, 
You  would  exceed  Your  Credit  Limit;  (2)  Your  Cards or  Convenience  Checks  have 
been  reported  lost  or  stolen;  and/or  (3)  Your  Account  has  been  cancelled  or  has 
expired.  If  a  postdated  Convenience  Check  is  paid  and,  as  a  result,  any  other 
Convenience Check is returned unpaid, We are not responsible for any resulting loss 
or liability. 

DEFAULT. You will be in default if: (a) You do not make any payment or perform any 
obligation under this Agreement, or any other agreement that You may have with Us; 
or (b) You should die, become involved in any insolvency, receivership or custodial 
proceeding brought by or against You; or (c) You have made a false or misleading 
statement in Your credit application and/or in Your representations to Us while You 
owe money on Your Account; or (d) A judgment or tax lien should be filed against You 
or any attachment or garnishment should be issued against any of Your property or 
rights, specifically including anyone starting an action or proceeding to seize any of 
Your funds on deposit with Us; and/or (e) We should, in good faith, believe Your ability 
to repay Your indebtedness hereunder is or soon will be impaired, time being of the 
very essence. 

Upon any occurrence of default, We may, to the extent permitted by law, cancel Your 
rights under this Agreement, require the return of all access devices and declare the 
entire  balance  of  every  Feature  Category  of  Your  Account  immediately  due  and 
payable, without prior notice or demand.  

COLLECTION COSTS. In the event collection efforts are required to obtain payment 
on  this  Account,  to  the  extent  permitted  by  law,  You  agree  to  pay  all  court  costs, 
private process server fees, investigation fees or other costs incurred in collection and 
reasonable  attorneys'  fees  incurred  in  the  course  of  collecting  any  amounts  owed 
under this Agreement or in the recovery of any Collateral. 

ENFORCEMENT. We do not lose Our rights under this or any related agreement if 
We delay enforcing them. We can accept late payments, partial payments or any other 
payments, even if they are marked "paid in full" without losing any of Our rights under 
this Agreement. If any provision of this or any related agreement is determined to be 
unenforceable or invalid, all other provisions remain in full force and effect. 

NOTIFICATION OF ADDRESS CHANGE. You will notify Us promptly if You move or 
otherwise have a change of address. 

CHANGE  IN  TERMS.  We  may  change  the  terms  of  this  Agreement  by  mailing  or 
delivering to You written notice of the changes as prescribed by the Federal Truth-In-
Lending  Act.  To  the  extent  permitted  by  law,  the  right  to  change  the  terms  of  this 
Agreement  includes,  but  is  not  limited  to,  the  right  to  change  the  periodic  rate 
applicable to Your unpaid balance and/or future advances. 

INTEGRATED  DOCUMENTS.  Any  separate  sheet  of  paper  labeled  "Additional 
Disclosure  -  Federal  Truth-In-Lending  Act"  which  is  delivered  together  with  this 
Agreement  or  at  a  later  date  becomes  an  integrated  part  of  this  Agreement  
and Disclosure. 

CONSENT TO AGREEMENT. You acknowledge receipt of a copy of this Agreement. 
By signing the application; or by using Your Account or any Account access device; 
or by authorizing another to use Your Account, You agree to and accept its terms. 

UPDATING AND DISCLOSING FINANCIAL INFORMATION. You will provide facts 
to update information contained in Your original Account application or other financial 
information related to You, at Our request. You also agree that We may, from time to 
time, as We deem necessary, make inquiries pertaining to Your employment, credit 
standing  and  financial  responsibility  in  accordance  with  applicable  laws  and 
regulations.  You  further  agree  that  We  may  give  information  about  the  status  and 
payment history of Your Account to consumer credit reporting agencies, a prospective 
employer  or  insurer,  or  a  state  or  federal  licensing  agency  having  any  apparent 
legitimate business need for such information.  

TERMINATION.  Either  You  or  We  may  cancel  Your  Account  or  any  particular 
Feature Category of Your Account, at any time, whether or not You are in default. 

You  will,  in  any  case,  remain  liable  to  pay  any  unpaid  balances  according  to  the 
terms of Your Account. 

GOVERNING  LAW.  This  Agreement  is controlled and  governed by the laws  of  the 
State of Arkansas except to the extent that such laws are inconsistent with controlling 
federal law. 

OWNERSHIP. Your Card remains Our property and may be cancelled by Us at any 
time  without  notice.  You  agree  to  surrender  Your  Card  and  to  discontinue  its  use 
immediately upon Our request. 

SPECIFIC TERMS APPLICABLE TO YOUR PLATINUM CLASSIC VISA,  
SIGNATURE VISA, AND PLATINUM SECURE VISA CREDIT CARDS 

USE OF YOUR CARD. You may use Your Card to buy goods and services in any 
place that it is honored and to get cash advances at participating financial institutions. 
You agree not to use Your Card for illegal transactions including, but not limited to, 
advances made for the purpose of gambling and/or wagering  where such practices 
are in violation of applicable state and/or federal law. 

OWNERSHIP. Your Card remains Our property and may be cancelled by Us at any 
time  without  notice.  You  agree  to  surrender  Your  Card  and  to  discontinue  its  use 
immediately upon Our request. 

ISSUANCE OF A PERSONAL IDENTIFICATION NUMBER. We will issue, upon Your 
request, a Personal Identification Number (PIN) for use with participating Automated 
Teller  Machines  (ATMs).  This  PIN  is  confidential  and  should  not  be  disclosed  to 
anyone. You may use Your PIN to access Your Account and all sums advanced will 
be  added  to  Your  Account  balance.  In  the  event  a  use  of  Your  PIN  constitutes  an 
Electronic Funds Transfer, the terms and conditions of Your Electronic Fund Transfer 
Agreement may also affect Your rights.  

EFFECT  OF  AGREEMENT.  Even  though the  sales,  cash  advance,  credit  or  other 
slips You may sign or receive when using Your Card contain terms, this Agreement is 
the contract which solely applies to all transactions involving the Card. 

UNAUTHORIZED  USE.  You  may  be  liable  for  the  unauthorized  use  of  Your  Card. 
You will not be liable for the unauthorized use that occurs after You notify Us of the 
loss, theft, or possible unauthorized use by calling Us at the telephone number shown 
in this Agreement or by writing to Us at the address shown in this Agreement. In any 
case, Your liability will not exceed $50.00. 

PRE-AUTHORIZED  RECURRING  CHARGES.  You  may,  from  time  to  time, 
establish  preauthorized  recurring  charges  be  made  on  Your  Account.  You 
understand  that  any  such  preauthorized  recurring  charges  will  continue  unless 
discontinued by You directly with the service provider with whom You preauthorized 
the recurring charge. 

To  ensure  that recurring  preauthorized charges  established  and  authorized  by  You 
are not interrupted in the event that Your Card or other Access Device is reissued, 
We  may,  but  are  under  no  obligation  to  do  so,  enroll  Your  account  in  automatic 
account  information  update  services  that  communicate  new  Card/Access  Device 
information to the service providers with whom You have established preauthorized 
recurring charges, the purpose of which is to ensure charges You authorize continue 
without interruption. 

REFUSAL TO HONOR CARDS OR CONVENIENCE CHECKS. We are not liable for 
the refusal or inability of merchants, financial institutions and others to accept the Cards 
or Convenience Checks, or electronic terminals to honor the Cards or complete a Card 
withdrawal, or for their retention of the Cards or Convenience Checks. 

FOREIGN  TRANSACTIONS.  For  transactions  initiated  in  foreign  countries  and 
foreign currencies, the exchange rate between the transaction currency and the billing 
currency  (U.S.  Dollars)  will  be:  (a)  a  rate selected  by  VISA  from  the  range of  rates 
available  in  wholesale currency markets for the  applicable central  processing  date, 
which  rate  may  vary  from  the  rate  VISA  itself  receives;  or  (b)  the  government-
mandated rate in effect for the applicable central processing date.  

Except for transactions made through the use of any Signature VISA Credit Card, 
You will be charged 1.00% of the final settlement amount for each such transaction 
initiated  in  a  foreign  currency  whereas,  You  will  be  charged  1.00%  of  the  final 
settlement  amount  for  transactions  occurring  in  foreign  countries  and  initiated  in 
U.S. Dollars. 

TRANSACTION SLIPS. Your monthly statement will identify that merchant, electronic 
terminal  or  financial  institution  at  which  transactions  were  made,  but  sales,  cash 
advances, credit or other slips cannot be returned with the statement. 

LATE CHARGE. If Your payment is not received by the payment due date, You will 
be charged the lesser of: (a) $25.00 (this amount will be $35.00 if You have incurred 
a late charge within six months of previously incurring a late charge); or (b) the amount 
of the required minimum payment. 

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OTHER  FEES  AND  CHARGES.  You  will  be charged the following  fees  associated 
with the use of Your Card: (a) the lesser of $30.00 for any check (or other negotiable 
instrument  used  for  payment)  which  is  returned  unpaid,  or  the  required  minimum 
payment  amount  for  the  returned  payment;  (b)  an  amount  equal  to  5.00%  of  each 
cash advance; and (c) for Signature VISA, a balance transfer fee FINANCE CHARGE 
equal to 3.00% of each transfer. 

LOST CARDS OR CONVENIENCE CHECKS. To report lost or stolen Credit Cards 
or Convenience Checks, You will immediately call Us at the telephone number shown 
in this Agreement or write to Us at the address shown in this Agreement.  

While We investigate whether or not there has been an error: 

  We cannot try to collect the amount in question, or report You as delinquent on 

 

that amount. 
The charge in question may remain on Your statement, and We may continue 
to charge You interest on that amount. 

  While You do not have to pay the amount in question, You are responsible for 

the remainder of Your balance. 

  We can apply any unpaid amount against Your Credit Limit. 

After We finish Our investigation, one of two things will happen: 

CREDITS.  If  a  merchant  who  honors  Your  Card  gives  You  credit  for  returns  or 
adjustments, they will do so by sending Us a slip which will be posted to Your Account. 
If Your credits and payments exceed what You owe Us, We will hold and apply this credit 
against future purchases and cash advances, or if it is $1.00 or more refund it on Your 
written request or automatically deposit it to Your Share Account after 6 months. 

 

 

Your Billing Rights: Keep this Document for Future Use 

This notice tells You about Your rights and Our responsibilities under the Fair 
Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 

If You think there is an error on Your statement, write to Us at Our address shown in 
this Agreement. In Your letter, give Us the following information: 

 
 
 

Account information: Your name and Account number. 
Dollar amount: The dollar amount of the suspected error. 
Description of problem: If You think there is an error on Your bill, describe what 
You believe is wrong and why You believe it is a mistake. 

You must contact Us: 

  Within 60 days after the error appeared on Your statement. 
 

At least 3 business days before an automated payment is scheduled, if You want 
to stop payment on the amount You think is wrong. 

You must notify Us of any potential errors in writing. You may call Us, but if You do 
We are not required to investigate any potential errors and You may have to pay the 
amount in question. 

If We made a mistake: You will not have to pay the amount in question or any 
interest or other fees related to that amount. 
If We do not believe there was a mistake: You will have to pay the amount in 
question,  along  with  applicable  interest  and  fees.  We  will  send  You  a 
statement of the amount You owe and the date payment is due. We may then 
report You as delinquent if You do not pay the amount We think You owe.  

If You receive Our explanation but still believe Your bill is wrong, You must write to Us 
within 10 days telling Us that You still refuse to pay. If You do so, We cannot report 
You as delinquent without also reporting that You are questioning Your bill. We must 
tell You the name of anyone to whom We reported You as delinquent, and We must 
let those organizations know when the matter has been settled between Us. If We do 
not follow all of the rules above, You do not have to pay the first $50.00 of the amount 
You question even if Your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 

If You are dissatisfied with the goods or services that You have purchased with Your 
Credit Card, and You have tried in good faith to correct the problem with the merchant, 
You may have the right not to pay the remaining amount due on the purchase. To use 
this right, all of the following must be true: 

1)  The purchase must have been made in Your home state or within 100 miles of 
Your current mailing address, and the purchase price must have been more than 
$50.00. (Note: Neither of these are necessary if Your purchase was based on 
an advertisement We mailed to You, or if We own the company that sold You 
the goods or services.) 

2)  You must have used Your Credit Card for the purchase. Purchases made with 
cash  advances from  an ATM or  with  a check that  accesses  Your  Credit  Card 
account do not qualify. 

What Will Happen After We Receive Your Letter 

3)  You must not yet have fully paid for the purchase.  

When We receive Your letter, We must do two things: 

1)  Within  30  days  of  receiving  Your  letter,  We  must  tell  You  that  We 
received  Your  letter.  We  will  also  tell  You  if  We  have  already  corrected  
the error. 

2)  Within  90  days  of  receiving  Your  letter,  We  must  either  correct  the  error  or 

explain to You why We believe the bill is correct. 

If  all  of  the  criteria  above  are  met  and  You  are  still  dissatisfied  with  the  purchase, 
contact Us in writing at Our address shown in this Agreement.  

While We investigate, the same rules apply to the disputed amount as discussed 
above.  After We  finish  Our  investigation, We  will  tell  You  Our  decision.  At  that 
point, if We think You owe an amount and You do not pay, We may report You 
as delinquent. 

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Interest Rate and Interest Charges 

Annual Percentage Rate (APR) 
For Purchases 

PRICING INFORMATION ADDENDUM 
CREDIT CARD ACCOUNT 
AGREEMENT AND DISCLOSURE 

THIS IS YOUR ADDENDUM THAT CONTAINS PRICING INFORMATION FOR YOUR PLATINUM CLASSIC 
VISA, SIGNATURE VISA,  AND PLATINUM SECURE VISA CREDIT CARDS. PLEASE BE CERTAIN TO 
READ THIS ADDENDUM CAREFULLY AND NOTIFY US AT ONCE IF ANY PARTS ARE UNCLEAR. 

Platinum Classic VISA: 7.50% - 18.00% based on Your creditworthiness. 

This APR will vary with the market based on the Prime Rate. 

Signature VISA: 0.00% Introductory APR for ______ months. 

After that, Your APR will be 7.50% - 18.00% based on Your creditworthiness 
at the time You establish Your Account. This APR will vary with the market based on 
the Prime Rate. 

 Platinum Secure VISA: 18.00% 

This APR will vary with the market based on the Prime Rate. 

Annual Percentage Rate (APR) 
For Balance Transfers 

Platinum Classic VISA: 7.50% - 18.00% based on Your creditworthiness. 
This APR will vary with the market based on the Prime Rate. 

Signature VISA: 0.00% Introductory APR for ______ months. 

After that, Your APR will be 7.50% - 18.00% based on Your creditworthiness at the time 
You establish Your Account. This APR will vary with the market based on the Prime Rate. 

 Platinum Secure VISA: 18.00% 

This APR will vary with the market based on the Prime Rate. 

Annual Percentage Rate (APR) 
For Cash Advances 

Platinum Classic VISA: 7.50% - 18.00% based on Your creditworthiness. 

This APR will vary with the market based on the Prime Rate. 

Signature VISA: 7.50% - 18.00%  

This APR will vary with the market based on the Prime Rate. 

 Platinum Secure VISA: 18.00% 

This APR will vary with the market based on the Prime Rate. 

We will not charge  You  interest on purchases  if  You  pay  Your  entire  balance owed  each 
month within 25 days of Your statement closing date. We will begin charging interest on cash 
advances and balance transfers on the transaction date. 

Paying Interest 

Fees  

Transaction Fees 

  Foreign Transaction 
  Cash Advance 
  Balance Transfer 

Except Signature, 1.00% of each transaction in U.S. Dollars. 
5.00% of the advance. 
For Signature VISA, 3.00% of each transfer. 

Penalty Fees 

    Returned Payment 
    Late Payment 

Up to $30.00 
Up to $35.00 

How We Will Calculate Your Balance: We use a method called "average daily balance (including new purchases)."  In all cases, 
see Your Account Agreement for details. 

Billing Rights: Information on Your rights to dispute transactions and how to exercise those rights is provided in Your Account 
Agreement. 

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FINANCE CHARGES. In the case of any transactions under Your Account, the balances subject to the periodic Finance Charge are the average daily transactions balances 
outstanding during the month (including new transactions). Separate average daily balances are calculated for purchases that are subject to a discounted rate, purchases that 
are not subject to a discounted rate, balance transfers that are subject to a discounted rate, balance transfers that are not subject to a discounted rate, and cash advances 
(including convenience checks). 

To get the average daily balance for purchases that are subject to a discounted rate, We take the beginning balance for purchases that are subject to a discounted rate each 
day, add any new purchases that are subject to a discounted rate, debit adjustments or other charges and subtract any payments, credits and unpaid Finance Charges. This 
gives Us the daily balance for purchases that are subject to a discounted rate. Then, We add up all the daily balances for purchases that are subject to a discounted rate during 
the billing cycle and divide them by the number of days in the billing cycle. This gives Us the average daily transactions balances for purchases that are subject to a discounted 
rate. To get the average daily balance for purchases that are not subject to a discounted rate, We take the beginning balance for purchases that are not subject to a discounted 
rate each day, add any new purchases that are not subject to a discounted rate, debit adjustments or other charges and subtract any payments, credits and unpaid Finance 
Charges. This gives Us the daily balance for purchases that are not subject to a discounted rate. Then, We add up all the daily balances for purchases that are not subject to 
a discounted rate during the billing cycle and divide them by the number of days in the billing cycle. This gives Us the average daily transactions balances for purchases that 
are not subject to a discounted rate. 

To get the average daily balance for balance transfers that are subject to a discounted rate, We take the beginning balance for balance transfers that are subject to a discounted 
rate each day, add any new balance transfers, debit adjustments or other charges and subtract any payments, credits and unpaid Finance Charges. This gives Us the daily 
balance for balance transfers that are subject to a discounted rate. Then, We add up all the daily balances for balance transfers that are subject to a discounted rate during the 
billing  cycle  and  divide  them  by  the  number  of  days  in  the  billing  cycle.  This  gives  Us  the  average  daily  transactions  balances  for  balance  transfers  that  are  subject  to  a 
discounted rate. To get the average daily balance for balance transfers that are not subject to a discounted rate, We take the beginning balance for balance transfers that are 
not subject to a discounted rate each day, add any new balance transfers, debit adjustments or other charges and subtract any payments, credits and unpaid Finance Charges. 
This gives Us the daily balance for balance transfers that are not subject to a discounted rate. Then, We add up all the daily balances for balance transfers that are not subject 
to  a  discounted  rate  during the  billing cycle  and divide them  by  the  number  of days  in  the  billing  cycle.  This  gives  Us the  average  daily transactions  balances  for  balance 
transfers that are not subject to a discounted rate. 

To get the average daily balance for cash advances (including convenience checks), We take the beginning balance for cash advances (including convenience checks) each 
day, add any new cash advances, convenience checks, debit adjustments or other charges and subtract any payments, credits and unpaid Finance Charges. This gives Us 
the daily balance for cash advances (including convenience checks). Then, We add up all the daily balances for cash advances (including convenience checks) during the 
billing cycle and divide them by the number of days in the billing cycle. This gives Us the average daily transactions balances for cash advances (including convenience checks). 

The Finance Charge for a billing cycle is computed by multiplying the average daily balance subject to a Finance Charge by the applicable Daily Periodic Rate times the number 
of days in the billing cycle. You can avoid Finance Charges on purchases by paying the full amount of the entire balance owed each month within 25 days of Your statement 
closing date. Otherwise, the new balance of purchases, and subsequent purchases from the date they are posted to Your Account, will be subject to a Finance Charge. Cash 
advances and balance transfers are always subject to a Finance Charge from the later of the date they are posted to Your Account or from the first day of the billing cycle in 
which the transaction is posted to Your Account. 

For Signature VISA, transactions for purchases and balances transfers that post to Your Account during the 90-day period immediately following the date You establish Your 
Account  will be subject to an Introductory Daily Periodic Rate of 0.000000% (corresponding  ANNUAL PERCENTAGE RATE 0.00%). The introductory rate will end _____ 
months after the date You establish Your Account at which time, the Daily Periodic Rate applicable to the entire balance of transactions for purchases and balance transfers 
that are subject to an introductory rate will immediately increase to the then standard variable rate that would have otherwise been in effect had no introductory rate been 
applied previously. 

Your Platinum Classic VISA is subject to a current variable Daily Periodic Rate of 0.020548% - 0.049315% (corresponding to an ANNUAL PERCENTAGE RATE of 7.50% - 
18.00%), depending on Your creditworthiness. 

Your Signature VISA is subject to a current variable Daily Periodic Rate of 0.034220% - 0.049315% (corresponding to an ANNUAL PERCENTAGE RATE of 12.49% - 18.00%), 
depending on Your creditworthiness. 

Your Platinum Secure VISA is subject to a variable Daily Periodic Rate of 0.049315% (corresponding to an ANNUAL PERCENTAGE RATE of 18.00%). 

VARIABLE RATE. Following the expiration of any Introductory Rate Period, all credit advances will be subject to a Variable Rate which is based on the highest Prime 
Rate as published in the Money Rates section of The Wall Street Journal in effect on the day any Introductory Rate Period exp ires, and subsequently, on the 25th day of 
each calendar month of each year ("Index") plus Our Margin. The Index plus the Margin equals the Interest Rate. Changes in the Index will cause changes in the Interest 
Rate on the day any Introductory Rate Period expires, and subsequently, on the first day of the billing cycle in the calendar month immediately following any such change 
in the Index. Increases or decreases in the Interest Rate will cause like increases or decreases in the Finance Charge and wi ll affect the number of Your regularly scheduled 
payments. Your Interest Rate will never be greater than 18.00% and will apply to Your remaining principal balance. 

For Platinum Classic VISA, and Signature VISA Your Margin will be determined by Your creditworthiness, and for Platinum Classic VISA the Margin will be 2.75% - 13.25%, 
and for Signature VISA the Margin will be 7.74% - 13.25%. For Platinum Secure VISA the Margin will be 14.75%. 

Copyright Oak Tree Business Systems, Inc., 2007-2018. All Rights Reserved.                                             Page 2 of 2                                                                                                           OTBS 016A Y FRB_Web ARKA (6/18)