FR833282333 CARECREDIT CREDIT CARD
T&C PLCC PDF 184-019-00 WF1705487J
6/20

SYNCHRONY BANK 
SECTION I: RATES AND FEES TABLE
CARECREDIT CREDIT CARD ACCOUNT AGREEMENT
PRICING INFORMATION

Interest Rates and Interest Charges

Annual Percentage Rate 
(APR) for Purchases

26.99%

Paying Interest

Your  due  date  is  at  least  23  days  after  the  close  of  each  billing  cycle.  We  will 
not charge you any interest on non-promotional purchases if you pay your entire 
balance by the due date each month. We will begin charging interest on promotional 
purchases on the purchase date.

Minimum Interest Charge

If you are charged interest, the charge will be no less than $2.

Fees

Penalty Fees

• Late Payment

Up to $40.

How We Will Calculate Your Balance: We use a method called “daily balance.” See your credit card account 
agreement below for more details.

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How Interest Is Calculated

SECTION II: RATES, FEES AND PAYMENT INFORMATION

Your Interest Rate

When We Charge 
Interest

How We Calculate
Interest

How Fees Work

Late Payment Fee

We use a daily rate to calculate the interest on the balance on your account each day. The daily rate for purchases is 
the APR times 1/365. The daily rate for purchases is .07395% (APR 26.99%). Interest will be imposed in amounts or 
at rates not in excess of those permitted by applicable law.

We charge interest on your purchases from the date you make the purchase until you pay the purchase in full. See  
exceptions below.
•  We will not charge you interest during a billing cycle on any non-promotional purchases if:

1. You had no balance at the start of the billing cycle; OR
2.  You  had  a  balance  at  the  start  of  the  billing  cycle  and  you  paid  that  balance  in  full  by  the  due  date  in  that  

billing cycle.

We always charge interest on promotional purchases and their related fees from the date you make the purchase. 
•  We  will  credit,  as  of  the  start  of  the  billing  cycle,  any  payment  you  make  by  the  due  date  that  we  allocate  to  

non-promotional purchases if:
1. You had no balance at the start of the previous billing cycle; OR
2. You had a balance at the start of the previous billing cycle and you paid that balance in full by the due date in 

the previous billing cycle.

We figure the interest charge on your account separately for each balance type. We do this by applying the daily rate 
to the daily balance for each day in the billing cycle. A separate daily balance is calculated for the following balance 
types,  as  applicable:  purchases  and  balances  subject  to  different  interest  rates,  plans  or  special  promotions.  See 
below for more details on how this works.

1. How  to  get  the  daily  balance:  We  take  the  starting  balance  each  day,  add  any  new  charges  and  fees,  and 
subtract any payments or credits: This gives us the daily balance. Debt cancellation fees, if any, and late payment 
fees are treated as new purchases.

2. How to get the daily interest amount: We multiply each daily balance by the daily rate that applies.
3. How to get the starting balance for the next day: We add the daily interest amount in step 2 to the daily balance 

from step 1.

4. How to get the interest charge for the billing cycle: We add all the daily interest amounts that were charged during 

the billing cycle.

We charge a minimum of $2.00 of interest in any billing cycle in which you owe interest. Interest, as calculated above, 
is added as applicable to each balance type. Minimum interest charges in excess of the calculated interest are treated 
as new purchases.

We will charge this fee if we do not receive the total minimum payment due on your account by 5 p.m. (ET) on the 
due date. This fee is equal to:

1. $29, if you have paid your total minimum payment due by the due date in each of the prior six billing cycles.

OR

2. $40, if you have failed to pay your total minimum payment due by the due date in any one or more of the prior six  

billing cycles.

The late payment fee will not be more than the total minimum payment that was due.

Minimum Payment Calculation 
Your total minimum payment is calculated as follows.
1. The sum of:

a.   For the new balance shown on your billing statement (excluding any balance attributable to a special promotional purchase with a unique 

payment calculation), the greater of:
(i)   $29; or
(ii)    3.25% of the new balance shown on your billing statement; or 
(iii)   The sum of 1% of your new balance shown on your billing statement plus interest and late payment fees charged in the current billing 

cycle; PLUS

b.  Any past due amounts; PLUS
c.  Any payment due in connection with a special promotional purchase with a unique payment calculation.

We round up to the next highest whole dollar in figuring your total minimum payment. Your total minimum payment will never be more than your  
new balance.

Special Promotional Financing Offer Information
At times, we may offer you special financing promotions for certain transactions (“special promotions”). The terms of this Agreement apply to any 
special promotions. However, any special promotional terms that are different than the terms in this Agreement will be explained on promotional 
advertising or other disclosures provided to you. Below is a description of certain special promotions that may be offered, in addition to reduced APR 
promotions with a unique payment calculation.

No Interest if Paid in Full Within 6 Months

No Interest if Paid in Full Within 12 Months

No Interest if Paid in Full Within 18 Months

No Interest if Paid in Full Within 24 Months

For  each  promotion,  if  the  promotional  balance  is  not  paid  in 
full  within  the  promotional  period,  interest  will  be  imposed  from 
the  date  of  purchase  at  the  Purchase  APR  that  applies  to  your 
account when the promotional purchase is made.

At the time your account is opened, the Purchase APR is 26.99%.

When you make a qualifying purchase under one of these promotions, no interest will be assessed on the purchase if you pay the promotional 
purchase amount in full within the applicable promotional period. If you do not, interest will be assessed on the promotional purchase from the date 
of the purchase. Minimum monthly payments are required. Regular account terms apply to non-promotional purchases and, after promotion
ends, to the promotional balance. Offers are subject to credit approval. These promotional offers may not be available at all times for all purchases. 
Please see any special promotion advertising or other disclosures provided to you for the full terms of any special promotion offered.

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SECTION III: STANDARD PROVISIONS

ABOUT THE CREDIT CARD ACCOUNT AGREEMENT
This Agreement. This is an Agreement between you and Synchrony Bank, 170 Election Road, Suite 125, Draper, UT 84020, for your credit card 
account. By opening or using your account, you agree to the terms of the entire Agreement. The entire Agreement includes the four sections of this 
document and the application you submitted to us in connection with the account. These documents replace any other agreement relating to your 
account that you or we made earlier or at the same time.
Parties To This Agreement. This Agreement applies to each accountholder approved on the account and each of you is responsible for paying the 
full amount due, no matter which one uses the account. We may treat each of you as one accountholder and may refer to each of you as “you” or 
“your.” Synchrony Bank may be referred to as “we,” “us” or “our.”
Changes To This Agreement. We may change, add or delete terms of this Agreement, including interest rates, fees and charges.
Special Promotions. The terms of this Agreement apply to any special promotion. However, any special promotional terms that are different than 
the terms in this Agreement will be explained on promotional advertising or other disclosures provided to you.

HOW TO USE YOUR ACCOUNT/CARD
Use Of Your Account. You may use your account only for lawful personal, family or household purposes. You may use your account for 
purchases from providers that accept the card.
You Promise To Pay. You promise to pay us for all amounts owed to us under this Agreement. 
Your Responsibility. Each accountholder will receive a card. You may not allow anyone else to use your account. If you do, or if you ask us to send 
a card to someone else, you will be responsible for paying for all charges resulting from their transactions. 
Purchase Limits. To prevent fraud, we may limit the number or dollar amount of purchases you can make in any particular amount of time. We also 
may decline any particular charge on your account for any reason.
Credit Limit. You will be assigned a credit limit that we may increase or decrease from time to time. If we approve a purchase that makes you go 
over your credit limit, we do not give up any rights under this Agreement and we do not treat it as an increase in your credit limit.

HOW AND WHEN TO MAKE PAYMENTS 
When Payments Are Due. You must pay at least the total minimum payment due on your account by 5 p.m. (ET) on the due date of each billing 
cycle. Payments received after 5 p.m. (ET) will be credited as of the next day. You may at any time pay, in whole or in part, the total unpaid balance 
without any additional charge for prepayment. If you have a balance subject to interest, earlier payment may reduce the amount of interest you 
will pay. We may delay making credit available on your account in the amount of your payment even though we will credit your payment when we  
receive it.
Payment Options. You can pay by mail, online or at certain providers that accept the card and payments. We may allow you to make payments 
over  the  phone  but  we  will  charge  you  a  fee  to  make  expedited  phone  payments.  Your  payment  must  be  made  in  U.S. dollars  by  physical 
or electronic check, money order or a similar instrument from a bank located in the United States.
How To Make A Payment. You must follow the instructions for making payments provided on your billing statement. If you do not, credit of your 
payment may be delayed up to five days. Your billing statement also explains how information on your check is used.
Payment Allocation. We will apply the required total minimum payment to balances on your account using any method we choose. Any payment 
you  make  in  excess  of  the  required  total  minimum  payment  will  be  applied  to  higher  APR  balances  before  lower  APR  balances.  Applicable  law 
may require or permit us to apply excess payments in a different manner in certain situations, such as when your account has a certain type of  
special promotion.

INFORMATION ABOUT YOU
Using  and  Sharing  Your  Information.  When  you  applied  for  an  account,  you  gave  us,  dealers/merchants/retailers  that  accept  the  card  and 
program sponsors information about yourself that we could share with each other. Providers that accept the card and program sponsors (and their 
respective affiliates) will use the information in connection with the credit program and for things like creating and updating their records and offering 
you special benefits. More information about how we use and share information is set forth in the privacy policy for your account. 
Address/Phone Change. You represent that any phone number that you provide to us belongs to you and/or that you are authorized to provide 
that number. You also agree to tell us right away if you change your address or any phone number.
Consent to Communications. You consent to us, as well as any other owner or servicer of your account, contacting you through any channel of 
communication and for any purpose, as permitted by applicable law. For informational, servicing, fraud, or collection related communications, you 
agree that we may use the phone numbers that you provide to us to contact your cellular phone or wireless device with text messages, artificial or 
prerecorded voice calls, and calls made by an automatic telephone dialing system. Text frequency may vary and may be recurring. This consent 
applies even if you are charged for the call under your plan. You are responsible for any charges that may be billed to you by your communications 
carrier when we contact you. Message and data rates may vary. We and any carrier are not liable for delayed or undelivered messages. If you have 
questions, please call the number on the back of your card.
Telephone Monitoring. For quality control, you allow us to listen to or record telephone calls between you and us.

IMPORTANT INFORMATION ABOUT YOUR ACCOUNT 
Closing Your Account. You may close your account at any time by sending a letter to the address shown on your billing statement or calling 
customer service. We may close your account at any time, for any reason. If your account is closed, you must stop using it. You must still pay the full 
amount you owe and this Agreement will remain in effect until you do.
Collection Costs. If we ask an attorney who is not our salaried employee to collect your account, we may charge you our collection costs. These 
include court costs and reasonable attorneys’ fees.
Credit Bureau Reporting. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults 
on your account may be shown in your credit report. Tell us if you think we reported wrong information about you to a credit bureau. Write to us at 
Synchrony Bank, P.O. Box 965036, Orlando, FL 32896-5036. Tell us what information is wrong and why you think it is wrong. If you have a copy of 
the credit report that includes the wrong information, send us a copy.
Default. You are in default if you make a late payment, do not follow any other term of this Agreement or become bankrupt or insolvent. If you 
default or upon your death, we may (a) request payment of the full amount due right away, (b) take legal action to collect the amounts owed, and/or  
(c) take any other action allowed.
Disputed Amounts. The billing rights summary in section IV of this Agreement describes what to do if you think there is a mistake on 
your bill. If you send us correspondence about a disputed amount or payment, you must send it to the address for billing inquiries. We 
do not give up any rights under this Agreement if we accept a payment marked “payment in full” or given with any other conditions 
or limitations.
Unauthorized  Use.  If  your  card  is  lost,  stolen  or  used  without  your  consent,  call  us  immediately  at  866-396-8254.  You  will  not  be  liable  for 
unauthorized use on your account, but you will be responsible for all use by anyone you give your card to or allow to use your account.

IMPORTANT INFORMATION ABOUT THIS AGREEMENT
Assignment. We may sell, assign or transfer any or all of our rights or duties under this Agreement or your account, including our rights to payments. 
We do not have to give you prior notice of such action. You may not sell, assign or transfer any of your rights or duties under this Agreement or  
your account.
Enforceability. If any part of this Agreement is found to be void or unenforceable, all other parts of this Agreement will still apply.
Governing Law. Except as provided in the Resolving a Dispute with Arbitration section, this Agreement and your account are governed by federal law 
and, to the extent state law applies, the laws of Utah without regard to its conflicts of law principles. This Agreement has been accepted by us in Utah.
Waiver. We may give up some of our rights under this Agreement. If we give up any of our rights in one situation, we do not give up the same right 
in another situation.

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RESOLVING A DISPUTE WITH ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IF YOU DO NOT REJECT IT, THIS SECTION WILL APPLY TO YOUR ACCOUNT, AND MOST 
DISPUTES BETWEEN YOU AND US WILL BE SUBJECT TO INDIVIDUAL ARBITRATION. THIS MEANS THAT: (1) NEITHER A COURT 
NOR A JURY WILL RESOLVE ANY SUCH DISPUTE; (2) YOU WILL NOT BE ABLE TO PARTICIPATE IN A CLASS ACTION OR SIMILAR 
PROCEEDING; (3) LESS INFORMATION WILL BE AVAILABLE; AND (4) APPEAL RIGHTS WILL BE LIMITED.

1. CLAIMS AND PARTIES. If either you or we make a demand for arbitration, you and we must arbitrate any dispute or claim between you (including
any other user of your account), and us (including our parents, affiliates, agents, employees, officers, and assignees) that directly or indirectly arises 
from  or  relates  to  your  account,  your  account  Agreement  or  our  relationship,  except  as  noted  below.  In  addition,  dealers/merchants/retailers
and/or  any  assignee, agent, or service  provider of  ours  that collects amounts  due  on  your account are  intended  beneficiaries of  this Arbitration 
section and may enforce it in full (notwithstanding any state law to the contrary).

2. This Arbitration section broadly covers claims based upon contract, tort, consumer rights, fraud and other intentional torts, negligence, constitution, 
statute, regulation, ordinance, common law and equity and claims for money damages and injunctive or declaratory relief, even if they arose before 
this section took effect. You may not sell, assign or transfer a claim.

3. Examples of claims subject to arbitration are disputes about an account transaction, fees, charges or interest, the events leading up to the Agreement 
(such as any disclosures, advertisements, promotions or oral or written statements, warranties or representations made by us), an application for or 
denial of credit, any product or service provided by us or third parties in connection with the Agreement, credit reporting, benefit programs related
to your account including any reward program, the collection of amounts due by our assignees, service providers, or agents and the manner of
collection.

4. However,  we  will  not  require you to  arbitrate  any individual case  in  small  claims  court  or  your  state’s  equivalent  court,  so  long  as  it remains  an
individual case in that court. Also, even if all parties have opted to litigate a claim in court, you or we may elect arbitration with respect to any claim
made by a new party or any claim later asserted by a party in any related or unrelated lawsuit, including modifying an individual claim to assert a
class, representative or multi-party claim. Arbitration may be requested at any time, even where there is a pending lawsuit, unless a trial has begun, 
or a final judgment entered.

5. Only a court will decide disputes about the validity, enforceability, coverage or scope of this Arbitration section or any part thereof. However, any

dispute that concerns the validity or enforceability of the Agreement as a whole is for the arbitrator to decide.

6. NO  CLASS  ACTIONS. IF  EITHER  YOU  OR  WE  ELECT  TO  ARBITRATE  A  CLAIM,  NEITHER  YOU  NOR  WE  WILL  HAVE  THE  RIGHT  (A)  TO
PARTICIPATE  IN  A  CLASS  ACTION,  PRIVATE  ATTORNEY  GENERAL  ACTION  OR  OTHER  REPRESENTATIVE  ACTION  IN  COURT  OR  IN
ARBITRATION, EITHER AS A CLASS REPRESENTATIVE OR CLASS MEMBER, OR (B) TO JOIN OR CONSOLIDATE CLAIMS WITH CLAIMS OF
ANY OTHER PERSONS EXCEPT ACCOUNTHOLDERS ON YOUR ACCOUNT. THUS, YOU MAY NOT BRING CLAIMS AGAINST US ON BEHALF 
OF ANY ACCOUNTHOLDER WHO IS NOT AN ACCOUNTHOLDER ON YOUR ACCOUNT, AND YOU AGREE THAT ONLY ACCOUNTHOLDERS 
ON YOUR ACCOUNT MAY BE JOINED IN A SINGLE ARBITRATION WITH ANY CLAIM YOU HAVE.

7. PROCEDURES. The party who wants to arbitrate must notify the other party in writing. This notice can be given after the beginning of a lawsuit
or in  papers  filed  in  the lawsuit.  Otherwise,  your notice  must  be  sent  to  Synchrony  Bank, Legal  Operation,  P.O. Box  29110,  Shawnee  Mission,
KS  66201-5320,  ATTN:  ARBITRATION  DEMAND.  The  party  seeking  arbitration  must  select  either  the  American  Arbitration  Association  (AAA),
120 Broadway, Floor 21, New York, NY 10271, www.adr.org, or JAMS, 620 Eighth Avenue, 34th Floor, New York, NY 10018, www.jamsadr.com,
to administer the arbitration. If neither administrator can handle the dispute, a court with jurisdiction will appoint an arbitrator.

8. The arbitration administrator will appoint the arbitrator and will tell the parties what to do next. The arbitrator must be a lawyer with at least ten years 
of legal experience. The arbitrator must apply the same law, consistent with the Federal Arbitration Act (FAA), that would apply to an individual action 
in court, but may use different procedural rules. The arbitrator will apply the same statutes of limitation and privileges that a court would apply if the
matter were pending in court.

9. The arbitrator may award any damages or other relief or remedies that would apply under applicable law to an individual action brought in court,
including,  without  limitation, punitive  damages  (governed by  the  Constitutional  standards employed  by  the  courts)  and injunctive,  equitable  and
declaratory relief (but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s
individual claim). The parties will bear the fees and costs of their attorneys, witnesses and experts. However, the arbitrator will have the authority to
award fees and costs of attorneys, witnesses and experts to the extent permitted by the Agreement, the administrator’s rules or applicable law.
10. The arbitration will take place by phone or at a location reasonably convenient to you. If you ask, we will pay all the fees the administrator or arbitrator 
charges if you cannot obtain a waiver of fees from the administrator and are acting in good faith. We will always pay arbitration costs required by the 
administrator’s rules or that are necessary for this Arbitration section to be enforced.

11. GOVERNING LAW. This Arbitration section is governed by the FAA. Utah law shall apply to the extent state law is relevant under the FAA, unless
otherwise stated herein. The arbitrator’s award will be final and binding, except for any appeal right under the FAA. Any court with jurisdiction may
enter judgment upon the arbitrator’s award. The arbitration award and any judgment confirming it will apply only to the specific case and cannot be 
used in any other case except to enforce the award.

12. SURVIVAL. This Arbitration section shall survive the repayment of all amounts owed, the termination, cancellation or suspension of the Agreement 
or your account or credit privileges, any legal proceeding, and any bankruptcy by you, to the extent consistent with applicable bankruptcy law. If this 
Arbitration section conflicts with the applicable arbitration rules or the other provisions of the Agreement, this Arbitration section shall govern.

13. SEVERABILITY. If any  portion of this Arbitration  section is held to be invalid or  unenforceable, the remaining portions shall nevertheless  remain
in  force  with  the  following  two  exceptions.  First,  if  a  determination is  made  that  the  “No  Class  Actions”  provision  is  unenforceable,  and  that
determination is not reversed on appeal, then this Arbitration section shall be void in its entirety. Second, if a court determines that a public injunctive 
relief  claim  may  proceed notwithstanding  the  “No  Class  Actions”  provision,  and  that  determination  is  not  reversed  on  appeal,  then  the  public
injunctive relief claim will be decided by a court, and any individual claims will be arbitrated. The parties will ask the court to stay the public injunctive 
relief claim until the other claims have been finally concluded.

14. HOW  TO  REJECT  ARBITRATION.  You  may  reject  this  Arbitration  section.  If  you do  that,  a  court  will  resolve  any  dispute  or  claim.  To  reject
this  section,  send  us  a  notice  within  45  days  after  you  open  your  account  or  we  first  provided  you  with  your  right  to  reject  this  section. The
notice  must  include  your name,  address,  account  number,  and  personal signature, and must  be  mailed to Synchrony  Bank,  P.O.  Box  965012,
Orlando, FL 32896-5012. This is the only way you can reject this section. Rejecting this Arbitration section will not affect any other provision of the
Agreement. It will also not affect any prior arbitration agreement or dispute resolution provision between you and us, which will remain in full force and 
effect. If you don’t reject this Arbitration section, it will be effective as of the date of the Agreement and will supersede any prior arbitration agreement 
between you and us that would otherwise be applicable.

SECTION IV: OTHER IMPORTANT INFORMATION
This section of the agreement includes state notices, billing rights summary and rewards terms (if applicable) and is not required to be provided as 
part of the credit card agreement posted online or provided to the CFPB.

 FR833282333 CARECREDIT CREDIT CARD
T&C PLCC PDF 184-019-00 WF1705487J
6/20

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