VISA PLATINUM 
CREDIT CARD® 

AGREEMENT AND FEDERAL 
TRUTH-IN-LENDING DISCLOSURE

9/2012

                                                                                     M-108495  

VISA PLATINUM CREDIT CARD® AGREEMENT AND FEDERAL TRUTH-IN-
LENDING DISCLOSURE
September 1, 2012

This Kinecta Visa Platinum Credit Card Agreement and Federal Truth-in-Lending 
Disclosure (“Agreement”) establishes the terms and conditions of your Kinecta 
Visa Platinum Credit Card (“Card” or “Account”) with Kinecta Federal Credit 
Union. Please read it and keep it for your records.  

Interest Rates and Interest Charges

Annual Percentage Rate 
(APR) for Purchases and 
Balance Transfers1

9.99% to 18.00%. 
This APR will vary with the market based 
on the Prime Rate*.

APR for Cash Advance2

11.99% to 18.00%. This APR will vary with 
the market based on the Prime Rate*.

Penalty APR and When it 
Applies

How to Avoid Paying 
Interest on Purchases

18.00%. This APR may be applied to 
your entire account if you: 1) Make a late 
payment; 2) Go over your credit limit twice 
in a six month period; 3) Make a payment 
that is returned; 4) Do any of the above on 
another account that you have with us. 
How Long Will the Default APR Apply? 
If your APRs are increased for any of 
these reasons, the Penalty APR will apply 
until you make six consecutive minimum 
payments when due. 

Your due date is at least 25 days after the 
close of each billing cycle.  We will not 
charge you interest on purchases if you pay 
your entire balance by the due date each 
month. We will begin charging interest on 
cash advances and balance transfers on 
the transaction date.

Minimum Interest Charge

If you are charged interest, the charge will 
be no less than $1.00.

For Credit Card Tips from 
the Consumer Financial 
Protection Bureau

To learn more about factors to consider 
when applying for or using a credit card, 
visit the website of the Consumer Financial 
Protection Bureau at
http://www.consumerfinance.gov/learnmore.

Fees

Annual Fee

Transaction Fees
• Balance Transfer Fee 

• Cash Advance Fee

• Foreign Transaction Fee

Penalty Fees
• Late Payment Fee

• Returned Payment Fee 

Other Fees
• Dream Points® Rewards

• Payment Protection Plan

• Document Copy Fee

• Rush Card Fee

None

$10.00 or 3% of the amount of the transfer, 
whichever is greater 
$10.00 up to a maximum of $100.00 or 3% 
of the amount of the transaction, whichever 
is greater  
1% of the amount of each transaction in 
U.S dollars. 

Up to $15.00 for balances less than 
$200.00;
Up to $25.00 for balances of $200.00 or 
above;
Up to $25.00

$25.00.  The fee is waived during the first 
year. The fee is waived permanently for VIP 
accountholders or if you choose to opt into 
eStatements.  A member can choose to opt 
out of Dream Points at any time. 
$0.29 per $100.00 of balance at the end of 
each statement period
Up to $12.00 for each sales draft, but one
copy per year is free
$25.00 to rush each requested replacement 
card

 
 
 
 
Billing Rights: Information on your rights to dispute transactions and how to 
exercise those rights is provided on pages seven and eight of this agreement.

*Based on the U.S. prime Rate of 3.25% as of August 15, 2012.  The maximum 
APR of 18.00% as currently permitted by Federal Credit Unions applies to this 
credit card. The APR you receive is determined based on your credit worthiness.

1 The margin for determining the APR for Purchases and Balance Transfers is 
6.74% to 18.00%.
2 The margin for determining the APR for Cash Advances is 8.74% to 18.00%.

How We Will Calculate Your Balance: We will use the method called “Average 
Daily Balance”.

In this Agreement, the words “you” and “your” mean any person (if more than 
one person, individually and jointly) who is responsible for the Card, but not 
limited to, any joint obligor, guarantor, authorized user or the person whose 
name is embossed on the card(s). “We,” “us,” “our,” and “Credit Union” refer to 
Kinecta Federal Credit Union or anyone to whom the Credit Union transfers 
its rights under this Agreement. By requesting and receiving, signing, using, 
or permitting others to use the card issued to you by the Credit Union, you 
agree to be bound by the terms and conditions as set forth herein and any 
amendments thereto. 

NOTICE: THIS DOCUMENT CONTAINS PROVISIONS FOR A VARIABLE 
ANNUAL PERCENTAGE (INTEREST) RATE

AUTHORIZATION AND PAYMENT:  You authorize us to pay and charge your 
Account for all purchases, balance transfers, and cash advances made or 
obtained by you or anyone you authorize to use your card or account.  You will 
be obligated to pay all such purchases, balance transfers, and cash advances 
charged to your Account whether resulting from: (1) actual use of your card or 
convenience checks; (2) mail order or telephone, computer, or other electronic 
purchases made without presenting the Card; or (3) any other circumstance 
where you authorize a charge, or authorize someone else to make a charge, to 
your Account (collectively, “authorized charges”).  You promise to pay us or to 
our order in U.S. Dollars with an instrument drawn on a financial institution in the 
United States at our office or at the address set forth on your periodic statement 
all authorized charges on the terms and at the rates set forth herein, plus any 
interest charges assessed on your account and any other charges and fees 
which you may owe under the terms of this Agreement (the “account balance”).  
Payments will continue until you have paid in full the account balance.

Change of Terms: Account and agreement terms are not guaranteed for any 
period of time. You understand and agree that we may amend, modify, add to, or 
delete from this agreement or disclosure statement any of its terms and conditions, 
including financial terms such as the method of application and the amount of any 
interest charge, transaction fee, or other finance charge, annual percentage rate, 
monthly periodic rate, and/or fee in accordance with applicable laws. If required 
by applicable law, we will mail a notice of the change to you at your last known 
address. You also understand that in the event of a significant change, as defined 
under the Federal Truth in Lending Act, any such notice will be mailed at least 
forty-five (45) days prior to the effective date of the significant change as required 
by applicable law. If we are required by applicable law to provide you with a right 
to reject significant changes to this agreement and disclosure statement prior 
to the effective date of such changes, we will provide you with an explanation of 
how to reject the significant changes, unless you fail to make a required minimum 
payment within sixty (60) days after its due date. We may change the terms of this 
Agreement and Disclosure Statement based on information in your credit report, 
market conditions, business strategy or for any other reason. Notice of a change in 
terms is required, but may be sent as late as the effective date of the change where 
the change has been agreed to in writing, by you. 

Interest Rates and Interest Charges: This Agreement establishes the APR for 
purchases, balance transfers, and cash advances under this credit card program. 

You understand that a portion of your finance charges incurred during a billing 
cycle will include your interest charges incurred during that billing cycle. The 
interest charge for a billing cycle will be calculated by applying your monthly 
periodic rate to your average daily balance. You understand and agree that under 
the “Change in Terms” section above, we have the right in our sole discretion to 
change the amount of any APR, monthly periodic rate and, or interest charge that 
may apply to your Account. 

Monthly periodic interest charge, monthly periodic rate, and APR for cash 
advances, balance transfers, and purchases: The monthly periodic rate used 
in calculating the monthly periodic interest charge for cash advances, balance 
transfers, and purchases is based upon the “Prime Rate” as published in the 
“Money Rates” section of the print edition of the Wall Street Journal (“Index”). 
Your APR for cash advances, balance transfers, and purchases is determined 

by adding a “Margin” to the Index in effect as of the 15th day of each month 
preceding the start date of each current billing cycle.

Your APR may increase or decrease every month. Any such change will be 
based on an increase or decrease in the “Index” as set forth above.  In the event 
that the Prime Rate ceases to be published, changes in the APR will be related 
to a comparable Index. We may waive an increase in the APR when such an 
increase can be made, but such a waiver shall not be construed as a waiver of 
our right to increase the APR at a future date when entitled to do so. 

The Monthly Periodic Rate is equal to 1/12th of the APR as stated each month. 
If the payment for the entire new purchase balance is received by the payment 
due date (25 days after the close of the billing cycle), no interest charges will 
be assessed in that billing period. However, if the new purchase balance is 
not paid in full by the payment due date, interest charges will be assessed 
on all purchases from the date they posted to your Account (including new 
purchases). If the Account balance revolves, there is no grace period.

Credit Information: You authorize us to investigate your credit standing when 
opening, renewing, or reviewing the Account, and you authorize us to disclose 
information regarding the Account to credit bureaus and other creditors who 
inquire of us about your credit standing to the extent authorized by law.

How the purchase balance, consisting of transactions related to the 
purchases of property and services upon which periodic interest 
charges are assessed is computed:  Average Daily Balance (including new 
purchases). We figure a portion of the interest charge on your Account by 
applying the purchase monthly periodic rate to the average daily balance of 
credit purchases (including current purchase transactions). To get the average 
daily balance of purchase transactions you take the beginning balance of 
purchase transactions on your account each day, add any new purchases, and 
subtract any payment or credits and unpaid interest charges and other finance 
charges. This gives you the daily balance of purchase transactions. Then, you 
add up all the daily balances of purchase transactions for the billing cycle and 
divide the total by the number of days in the billing cycle. This gives you the 
average daily balance of purchase transactions. 

You have at least a 25 day grace period from the close of each billing cycle to 
pay the new balance without incurring additional interest charges provided that 
either: (1) we received payment in full of the ending balance for the previous 
billing cycle by the payment due date disclosed in the previous billing cycle’s 
periodic statement; or (2) the previous billing cycle’s ending balance was $0. If 
you have a grace period to pay the new billing for any billing cycle, and do not 
pay the new balance in full during this period, interest charges will be assessed 
on any portion of the new balance not paid during the grace period using the 
average daily balance method as explained above. The payment due date 
disclosed on each periodic statement provided to you is the last day of your 
grace period for that statement’s billing cycle. 

How the cash advances balance, consisting of transactions related to 
cash and other cash advance transactions upon which periodic interest 
charges are assessed is computed:  Average daily balance (including cash 
advance transactions). We figure a portion of the interest charge on your 
Account by applying the monthly periodic rate to the average daily balance of 
cash advances (including current cash advances). To get the average daily 
balance of cash advance transactions you take the beginning balance of cash 
advance transactions on your Account each day, add any new cash advances, 
and subtract any payment or credits, and unpaid, interest charges and other 
finance charges. This gives you the daily balance of cash advance transactions. 
Then, you add up all the daily balances of cash advance transactions for the 
billing cycle and divide the total by the number of days in the billing cycle. This 
gives you the average daily balance of cash advance transactions. 

There is no grace period in order to avoid the imposition of interest charges on 
cash advances.

How the balance transfer balance, consisting of transactions related to 
cash and other balance transfer transactions upon which periodic interest 
charges are assessed is computed:  Average daily balance (including 
balance transfer transactions). We figure a portion of the interest charge on 
your Account by applying the monthly periodic rate to the average daily balance 
of balance transfers (including current balance transfers). To get the average 
daily balance of balance transfer transactions you take the beginning balance 
of balance transfer transactions on your Account each day, add any new 
balance transfers, and subtract any payment or credits, and unpaid, interest 
charges and other finance charges. This gives you the daily balance of balance 
transfer transactions. Then, you add up all the daily balances of balance 
transfer transactions for the billing cycle and divide the total by the number of 
days in the billing cycle. This gives you the average daily balance of balance 
transfer transactions. 

There is 25 day grace period in order to avoid the imposition of interest charges 
on balance transfers.

MINIMUM PAYMENT: Every month, you must pay at least the minimum payment 
due by the payment due date shown on your periodic statement.  By separate 
agreement, you may authorize us to automatically transfer the minimum payment 
due from your Credit Union share or share draft account. You may, of course, 
pay more frequently, or pay the account balance in full, and you will reduce your 
periodic interest charge by doing so. The minimum payment due will be either: 
2.00% of your account balance or $25.00, whichever is greater. 

In addition, you must pay any amount on your periodic statement listed as past 
due and any late charge(s). Lastly, at any time your account balance exceeds 
your credit limit, you must pay the excess. 

You understand and agree that any minimum monthly payment made by you will 
be applied in the following order: (a) unpaid fees and charges, if any; (b) unpaid 
periodic interest charges, transaction fees, and other finance charges due on 
purchases, balance transfers, and cash advances; (c) outstanding balances 
of cash advances, balance transfers, and purchases previously billed; and 
(d) current cash advances, balance transfers, and purchases. If two or more 
transactions are posted on the same day, your payment will be applied first to 
the smaller of them. Any payment you make in excess of the minimum monthly 
payment will be applied to your balances subject to the highest APR first, then to 
balances subject to lower APR, in descending order of APRs until all balances 
subject to an APR are paid in full. Thereafter, we will apply all payments in excess 
of the minimum monthly payment, if applicable, in the same order as we apply 
the minimum monthly payment. 

Late Payment Fee: up to $25.00 Late Payment Fee will be assessed if you do 
not make minimum payment by due date. 

Credit Limit:  Your Account has a credit limit that is established by Kinecta. 
We may increase or decrease your credit limit at any time and we may notify 
you of such increase or decrease by mail or through a statement sent to the 
primary Account holder’s address of record, in accordance with applicable 
legal requirements. We will provide you oral or written notice of any decrease 
in your credit limit. If you object to any credit limit increase, you must notify us 
immediately. You or your joint applicant for the account may request a change to 
the credit limit orally, in writing, or electronically, but any such request must be 
approved by us. If your credit limit is increased, you are immediately responsible 
for the new credit limit and any increase in the account balance even when it 
differs from an amount previously agreed to orally or in writing. 

Returned Payment Fee:  If a payment that was applied to your Account is 
returned to us unpaid for any reason, you will be charged a returned payment 
fee of up to $25.00. This fee will also apply to any payments made by automatic 
transfer that cannot be posted due to insufficient funds in your regular share or 
share draft account. 

Rewards Fee: Dream Points are available to all members with an annual fee of 
$25.00.  The fee is waived during the first year. The fee is waived permanently for 
VIP accountholders. This fee is waived if you choose to opt into eStatements. You 
can choose to opt out of Dream Points at any time. 

Minimum Finance Charge: We charge a minimum finance charge of $1.00. 
We charge it if the total periodic finance charge is less than $1.00. We add the 
additional amount to any balance that is assessed a periodic finance charge.

Purchases and Advance:  You may make purchases in accordance with the 
current loan policies up to your credit limit.  You understand and agree that 
all purchases and other transactions requested by you or anyone you have 
permitted to use the Card(s) and/or Account are subject to our approval.

Cash Advance: You may request cash advances in accordance with the current 
loan policies up to the Cash Advance Limit. You understand and agree that 
all cash advances requested by you or anyone you have permitted to use the 
Card(s) and/or Account are subject to our approval.

Using the Card:  To make a purchase or obtain an advance, you may present 
the card or card number to a participating Visa plan merchant, to us, or to 
another financial institution, and sign or authorize a sales or cash advance draft, 
or you may complete a transaction by using your PIN in conjunction with the 
Card at an ATM or other type of electronic terminal that provides access to the 
Visa system.

Suspicious Activity: Kinecta  is committed to keeping your financial transactions 
as secure as possible. Our fraud detection systems are endorsed by CUNA 
Mutual Group, the bond coverage underwriter for many credit unions including 
Kinecta, as an effective tool in deterring fraudulent credit card use. 

To help keep your money and your personal information safe, Kinecta uses a 
credit card fraud detection system designed using the latest “neural network” 
technology that “learns” your credit card purchase patterns. The system 
analyzes authorization requests for your card in real time and compares them 
to your purchase history as well as current fraud trends. If we detect abnormal 
transaction patterns, we can take immediate action to reduce the potential of 
continued fraud. As your profile and transactions change over time, the system 
updates its files with every new transaction.

We reserve the right to identify transactions as unauthorized or fraudulent and 
subsequently to decline those transactions. 

Travel Advisory: A transaction in an area where you do not usually use your 
card may trigger the system. We encourage you to provide us with prior notice 
of any forthcoming unusual activity, such as high transaction volume and any 
anticipated transactions outside the U.S.  You may provide this notice via email, 
by phone, or in writing. Travel advisory instructions are found on the Kinecta Web 
site: http://www.kinecta.org/travel_advisory.aspx 

If you experience any problems using your card while traveling, please contact us:

Domestic: 800.854.9846 or 877.881.6023 
International: 812.647.9790

To verify account activity if card is blocked: 
800.337.3392 or 800.238.8604

Hotel Reservations:  If you use your Card to make hotel reservations, you agree 
that your Account may be charged for the transaction as a “No Show” which is 
presented by the hotel. 

Authorized Users:  Additional cards are available on your Account for authorized 
users. Only one card will be issued to each person. You are responsible for the 
use of each additional card and cardholder even if that person exceeds the 
amount you authorized.

PIN:  A Personal Identification Number (PIN) that acts as your signature when 
obtaining cash advances at participating automatic teller machines and for other 
point-of-sale-(POS) transactions. 

A PIN may be obtained by calling 877.315.3483. This PIN may be used by you 
with your credit card to obtain a cash advance on your account at any ATM 
displaying the Visa logo or to make purchases at any designated POS machine. 

You agree not to disclose or otherwise make your Card or PIN available to 
anyone. For security reasons, please do not write your PIN on your Card or keep 
it in the same location as your Card.

Illegal Activity: Your card may only be used for legal transactions. Display of a 
payment card logo by an online merchant does not mean that internet gambling 
or other transactions are legal in the jurisdiction in which you are located. Your 
Card and/or Account may not be used directly or indirectly for: (1) any illegal 
activity or transaction; or (2) any gambling, gaming, betting, or similar activity 
or transaction. Further, you may not utilize your Card and/or Account for the 
purchase of any goods or services on the Internet that involve gambling, gaming, 
betting, or any similar transaction or activity.  Such transactions include, but may 
not be limited to, any quasi-cash or online gambling transaction, any electronic 
commerce transaction conducted over an open network, and any betting 
transaction including the purchase of lottery tickets or casino gaming chips/
checks or off-track betting or wagering.  

You agree to repay, according to the terms of this Agreement, transactions you 
initiate by use of your card, whether deemed legal or illegal.

Internet Transactions:  Activate Your Visa card in Verified by Visa® 
program at www.kinecta.org. To make transactions over the Internet, 
merchants may request your password to complete the transactions. 
If a password is not provided, or you do not successfully register with 
Verified by Visa®, the merchant may deny the transaction. If the password 
is incorrect, we may deny the transaction. You can select or change your 
password and view additional terms online at www.kinecta.org and clicking 
on the Verified by Visa® links under the credit card page. By allowing 
another person to use your Verified by Visa® password you are authorizing 
the transaction on your account.

Partial Authorization: For transactions at some merchants, if the available 
credit limit is not sufficient to complete the full purchase, a partial approval in the 
amount of remaining available balance may be provided to the merchant and the 
merchant may permit you to use another source of funds to pay for the remaining 
amount due. 

The option to complete a purchase using the remaining available credit limit on 
your card and another source of funds for the remainder is not available at all 
merchants. Some merchants may decline the transaction if the available credit is 
less than the transaction amount.

Electronic Fund Transfer:  In the event a use of the Card or the Account number 
of the Card constitutes an electronic fund transfer, the terms and conditions of 
your Electronic Fund Transfer Agreement and Disclosure with us shall govern 
such transactions to the extent the Electronic Fund Transfer Agreement and 
Disclosure expands or amends this Agreement.

Prepayment or Irregular Payments:  Though you need only pay the minimum 
payment due, you understand that you have the right to repay your account 
balance at any time without penalty.  You also understand and agree that you 
will only be charged interest charges to the date you repay your entire account 
balance.  You may make larger payments without penalty and this may reduce 
the total amount of interest charges that you will repay.  If you pay more than the 
minimum payment due in any month and there is still a balance due, you must 
continue to make minimum payments in future months.  Any partial payment 
of your account balance will not advance your next payment due date(s).  You 
understand and agree that any payment that (a) delays or (b) accelerates the 
repayment of your account balance will (a) increase or (b) decrease your monthly 
periodic interest charge.

Payments by Automatic Transfer:  By separate agreement, you may authorize 
us to automatically transfer the minimum payment due from your Credit Union 
share or checking account.  If you request payment by automatic transfer, 
you understand and agree that no payment can or will be made if there 
are insufficient or uncollected funds in the designated account to make the 
scheduled loan payment.  Should this event occur, you understand and agree 
that you will not be released from making the payment.  Any automatic transfer 
you have requested will remain in effect until you cancel it in writing or the 
account balance is paid in full.  We may cancel this service at our discretion.  
If you have authorized us to automatically transfer the minimum payment 
due from your share or checking account, you may request, in writing, that 
the payment be stopped. To stop the payment, your letter must be received 
by Kinecta Federal Credit Union, Card Services Department, P.O. Box 217, 
Manhattan Beach 90267, at least three (3) business days before the automatic 
payment is scheduled to occur.

Default:  You will be in default if:  1) you do not pay on time or in the proper 
amount(s); 2) you fail to live up to any of the terms of this Agreement; 3) your 
creditworthiness is impaired; or 4) you die, become insolvent, or are the subject 
of bankruptcy or receivership proceedings.  In the event of any action by us to 
enforce this Agreement, you agree to pay the costs thereof, reasonable attorneys’ 
fees, and other expenses.  You understand and agree that interest charges, at the 
APR as permitted under this Agreement will continue to accrue until you repay 
your entire account balance.

Acceleration and Collection Costs:  If you are in default, you understand and 
agree that we have the right to temporarily or permanently suspend any and all 
Account and Card privileges and/or we may demand immediate payment of the 
account balance, including interest charges, late charges, and our collection 
costs, reasonable attorneys’ fees, and court costs (collectively, “collection-
related charges”). You understand that you will be subject to interest charges 
(at the applicable monthly periodic rate), late charges, and collection-related 
charges under the terms disclosed in this Agreement, until you repay your 
entire account balance. 

Responsibility:  You agree to repay us according to the terms of this Agreement 
for all purchases, advances, interest charges, and late charges (if any), arising 
from the use of the Account by you or any other person you permit to use the 
Account, even if that person exceeds your permission.  You cannot disclaim 
responsibility by notifying us, although we will close the Account if you so 
request and you will return all cards to us.  Your obligation to pay the account 
balance continues even though an agreement, divorce decree, or other court 
judgment to which we are not a party may direct you or one of the other persons 
responsible to pay the Account.  Any person using the Account and/or Card is 
jointly and severally responsible with you for charges he or she makes, but if that 
person signs the Card he or she becomes a party to this Agreement and is also 
responsible for all charges on the Account, including yours.  The cards remain our 
property and you must recover and surrender to us all cards upon our request 
and/or upon termination of this Account.

You must sign the card(s) promptly upon receipt. You may use the Card 
to buy or lease goods, services, or insurance (Purchases) wherever the 
Card is honored up to the full amount of your credit limit. You may also 
obtain cash (Cash Advance) from us or from any one who will accept the 
Card. Cash includes purchases of money orders, cashier’s checks or other 
similar instruments. 

Unauthorized Use: You may be liable for the unauthorized use of the Card and/
or the Account.  You will not be liable for unauthorized use that occurs after you 
provide immediate notification by calling 888.829.6434, or when we receive 
notice in writing at P.O. Box 3038, Evansville, Indiana 47730, of the loss, theft, or 
possible unauthorized use.  In any case, your liability for unauthorized use will 
not exceed $50.00.  Your liability may be lower in cases of Visa Credit Card fraud 
in accordance with current Visa, Inc. operating regulations.

Termination:  We may terminate this Agreement or limit your right to make 
purchases or obtain cash advances at any time without notice or liability. If we 
ask, you must return your card(s) to us, cut in half.  You agree that you will not 
try to make a purchase or obtain a cash advance after you have been notified 
that your privilege to use your Account has been terminated.  You may terminate 
this Agreement at any time. If you do, you must return to us all cards previously 
issued on the Account. Your request to close the Account must be sent to us in 
writing and include your signature. In no event shall any termination relieve you of 
your obligation to repay the entire account balance.

Transaction Slips:  Your periodic statement will identify the merchant, electronic 
terminal, or financial institution at which transactions were made, but sales, cash 
advance, credit, or other slips cannot be returned with the periodic statement.  
You will retain the copy of such slips furnished at the time of the transaction in 
order to verify your periodic statement.  We may charge a reasonable fee for any 
photocopies or slips you request.

Plan Merchant Disputes: You are not responsible for the refusal of any plan 
merchant or financial institution to honor the Account and/or Card. You are 
subject to claims and defenses (other than tort claims) arising out of goods and 
services you purchase with the Card only if you have made a good faith attempt 
but have been unable to obtain satisfaction from the plan merchant, and (a) your 
purchase was made in response to an advertisement we sent or participated in 
sending you; or (b) your purchase cost of more than $50.00 and was made from 
a plan merchant in your state or within 100 miles of your current mailing address. 
Any other dispute you must resolve directly with the plan merchant. 

Foreign Currency Transactions: Visa will convert purchases, cash advances, 
and credits effected a transaction at a merchant that settles in a currency other 
than U.S. dollars into a U.S. dollar amount. A fee of 1% will be assessed on multi-
currency international transactions. The exchange rate between the transaction 
currency and the billing currency used for processing international transactions 
is a rate selected by Visa from the range of rates available in wholesale currency 
markets for the applicable central processing date, which may vary from the rate 
Visa itself receives or the government-mandated rate in effect for the applicable 
central processing date.  The conversion rate may be different than the rate 
on the day of the transaction or date of the posting of the Account.  The Credit 
Union has no control over the conversion rate. When a credit to the Account 
does not fully offset a charge to the Account due to changes in the rate, you are 
responsible for the difference.

International Service Assessment Fee: A fee of 0.8% will be assessed on 
single currency international transactions. Visa, Inc. rules provide for either 
a 0.8% currency exchange fee for single currency international transactions 
(transactions made internationally without a currency conversion) or 1% currency 
exchange fee for multi-currency international transactions (transactions made 
internationally that require a currency conversion), which is added to the amount 
of the purchase, cash advance, or credit and retained by Visa.  This fee is 
charged directly to the Credit Union, is passed on to you, and will be included in 
the transaction on your statement, along with an additional description line for 
each fee. Transactions acquired in U.S. territories, and transactions originating 
on U.S. military bases, at U.S. embassies and at U.S. consulates, are excluded 
from this fee.

Returns and Adjustments:  Merchants and others who honor the Account and/
or Card may give credit for returns or adjustments, and they will do so by sending 
us a credit slip which we will post to the Account.  If your credits and payments 
exceed what you owe us, we will hold and apply this credit balance against future 
purchases and cash advances, or if it is $1.00 or more, refund it on your written 
request or automatically after six (6) months.

Surrender of Card(s):  The card(s) remains our property and, if we request, you 
agree to surrender the card(s) immediately.

Lost or Stolen Card, Notification and Liability:  You will notify us at once if you 
believe that the card, account number, PIN, or any combination of the three has 
been lost or stolen by immediately calling us at 877.881.6023.  Telephoning is the 
best way of keeping your possible losses down.  You understand that your total 
liability to us shall not exceed $50.00 for any Account and/or Card transactions 
resulting from the loss, theft, or other unauthorized use of the Account and/or 
Card that occurs prior to the time you give notice to us.  Such liability does not 
apply when the Account and/or Card is used to make an electronic transfer.  

You agree that in the event of a lost, stolen, not received, or counterfeited card 
or fraudulent activity on your Account or account number, you and all parties 
given access to the Account shall complete the required affidavit of forgery and 
obtain notarization as required by the Credit Union’s bonding company. You also 
agree to assist us in determining the facts, circumstances, and other pertinent 
information related to any loss, theft or possible unauthorized use of your Card, 
account number or PIN and to comply with such procedures as we may require 
in connection with our investigation.

Payments Marked “Paid in Full”:  Payments marked “Paid in Full” or other 
language used to indicate full satisfaction of indebtedness may be accepted by 
us without us being bound by such language or waiving any rights under this 
Agreement.  We shall accept full satisfaction of indebtedness only in a written 
agreement, signed by an authorized representative of the Credit Union.

Delay in Enforcement:  We can delay enforcing any of our rights under this 
Agreement without losing them.

Governing Law:  You understand and agree that this Agreement is made in 
California and shall be governed by the laws of the State of California to the 
extent that California law is not inconsistent with controlling federal law. You also 
understand and agree that California’s choice of law rules shall not be applied if 
they would result in the application of non-California law.  

Integrated Documents: Any separate sheet of paper labeled, “Additional 
Disclosure – Federal Truth In Lending Act” which is delivered together with this 
Agreement or Disclosure Statement is an integrated part of the Agreement and 
Disclosure Statement. 

Membership Requirement:  You understand and agree that you must be and 
remain a member in good standing with us to be eligible for continuing Account 
and/or Card privileges including future purchases and advances.  You understand 
and agree that we may suspend the Account and/or Card privileges during any 
period in which you do not maintain your membership with us.

If your Account is a joint account, or if more than one cardholder is permitted to 
use the Account, you agree that all notices regarding the Account may be sent 
solely to the cardholder whose name and address appears on our billing records.

You understand that if your Account is a joint account, neither party can be 
removed from the Account except in cases of death. 

Change of Name, Address, or Employment Status:  You understand and 
agree that you must promptly report to us any change in your name, address, or 
employment status.

Accuracy of Information:  The information provided in your request for credit 
(Application) is accurate and you will notify us in writing immediately if there 
is a change in your financial condition.  We may retain the Application.  You 
understand that it is a violation of Section 1014, Title 18, US Code to make false 
statements or over value security for the purpose of influencing the action of 
any federally insured credit union.  We may gather credit and/or employment 
information we deem necessary and appropriate from time to time and we may 
give information concerning our credit experience with you to others.

Copy Received:  You acknowledge receipt of a copy of this Agreement and 
agree to accept its terms.

Lien on Shares:  If you have voluntarily agreed to a lien on shares in your credit 
card application, you understand and agree that if you are in default on the 
Account, we may impress and enforce a lien on all shares (except IRA accounts) 
then on deposit needed by us to repay the unpaid balance of the Account in 
accordance with the Federal Credit Union Act § 1757(11) and our bylaws.

Pledge of Shares: If you have signed a separate Share Pledge Agreement, 
you understand and agree that you are pledging, under the uniform 
commercial code, shares now on deposit in your regular share account(s). 
You understand that you must, at all times, keep a sum equal to your credit 
limit on deposit in your regular share account(s) until you repay your entire 
account balance and the account is terminated. You understand and agree 
that this security interest will cover future purchases and advances under this 
Agreement. If you default, we may apply these shares to repay your Account 
Balance in accordance with federal or other law. You understand that the 
APR, quoted herein, does not take into account the amount pledged in your 
regular share account(s). 

Credit Reports:  Your performance under this Agreement will be reported to 
a credit reporting agency(s). As required by law, you are hereby notified that a 
negative credit report reflecting on your credit record may be submitted to a credit 
reporting agency if you fail to fulfill the terms of your credit obligations.

Billing:  We will send you a periodic statement for each monthly cycle in which 
transaction activity has occurred on your Account, and at least quarterly if no 
activity has occurred. Your periodic statement is your bill. We shall bill you for all 
amounts you charge or borrow plus any interest charges, other charges, or fees 
as provided for in this Agreement.  You are responsible for notifying us if you do 
not receive your periodic statement before your next payment is due.

Payments:  Payments should be sent to Kinecta Federal Credit Union, Card 
Services Department, P.O. Box 60083, City of Industry, California 91716. 

Payments may be reversed or returned to you un-cashed for reasons such as: 
postdated checks, incomplete checks, or the numeric amount differs from the 
written amount. Return of payments is at our discretion and is not limited to the 
preceding examples.

ARC (Accounts Receivable Entries) Notification:  By sending a check, please 
be aware that you are authorizing Kinecta to use information on that check to 
make a one-time electronic debit in the amount of the check from your account at 
that financial institution indicated on it. If you prefer not to have your checks used 
in this way contact the Credit Union at 877.881.6023 to opt out. When we use 
information from your check to make an electronic fund transfer, funds may be 
withdrawn from your account as soon as the same day we receive your payment, 
and you will not receive your check back from your financial institution. 

Credit Life and/or Disability Insurance: If credit insurance is offered on the 
Account and you request it, the premium will be calculated monthly by multiplying 
the premium rate by the outstanding balance on the Account. We will add the 
premium amount to the account balance on the billing cycle closing date. The 
purchase of this insurance is entirely voluntary and is not required for credit 
approval. You acknowledge receiving a copy of the credit insurance documents, 
which contain current rates and other information. You understand and agree that 
if you have requested this insurance coverage, you will be obligated to pay the 
premium(s) indicated on the election form, which have been included as part of 
your payment. If you decide to cancel such insurance, you must do so in writing 
and you agree to pay all premiums up to the date we act on your request to 
cancel. You further understand that your payment will not decrease if you cancel 
your credit insurance, but will be applied to your remaining principal.

Emergency Card Replacement and Emergency Cash Disbursement:  We 
may provide your personal data to Visa Inc., its members, or their respective 
contractors for the purpose of providing you with emergency card replacement 
and emergency cash disbursement and you agree and consent to the release of 
this information.

Telephone Monitoring:  We may monitor and record telephone calls between 
you and us to monitor and improve the quality of service you receive.

Disclaimer of Liability:  We offer the Card, the Account, and related services 
in our own interests and disclaim any duty or responsibility other than those 
expressly set forth in this Agreement.

Assignment:  We may assign your Account and any of our rights under this 
Agreement without your consent or notice to you.

Notices:  All notices required to be given by us in connection with your Account 
shall be deemed to have been delivered on the day when they are deposited in 
the United States mail, properly addressed, and with postage prepaid.

Agreement Assent: You have entered into this agreement with Kinecta whether 
electronically, by recorded voice authorization, or physical copy, intending to 
be bound by your acceptance of the Agreement. You agreed that each time 
you access or use the card; you will be bound by the current version of these 
terms and conditions. As the Agreement may be modified periodically, Kinecta 
will mail advance notification to alert all members, including online members, 
to review the enclosed amendments or to check the website regularly for 
updates to this Agreement. You should retain or print this Agreement and all 
subsequent notifications for future reference.  This credit card agreement is 
also available on the Consumer Financial Protection Bureau website at: http://
www.consumerfinance.gov/credit-cards/agreements so that you may obtain 
information about shopping for and using credit cards.

You may withdraw your acceptance of this Agreement at any time by notifying 
Kinecta’s Card Services Department by calling us at 877.881.6023 or writing 
us at Kinecta Federal Credit Union Card Services Department, P.O. Box 217, 
Manhattan Beach, California 90267. You must discontinue using the Card(s). 
Your use of the Card(s) following any amendment of this Agreement will signify 
and constitute your assent to and acceptance of such revised Agreement. 

Upon notification of your withdrawal of acceptance, Kinecta will cancel your 
credit card. 

 
 
You will be permitted to pay off the remaining balance pursuant to the 
previous Agreement. 

Cancellation: You may cancel your card at any time in writing including your 
signature, enclosing all cards on your account cut in two. Mail your letter along 
with the destroyed card to: Card Services Department P.O. Box 217 Manhattan 
Beach, California 90267. Cancellation of the card will end all charging privileges. 
Cancellation of your credit card will not affect your obligation to pay any amounts 
that may be due under this Agreement. 

Notice:  See the statement below for important information regarding your right 
to dispute billing errors.

YOUR BILLING RIGHTS: Keep this Notice for future use.

This notice contains important information about your rights and our 
responsibilities under the Fair Credit Billing Act.

What to Do If You Find a Mistake on Your Statement 
If you think there is a mistake on your periodic statement, you must write to us at: 

Kinecta Federal Credit Union
P.O. Box 3038, Evansville, Indiana 47730

You may also contact us via secure email by visiting our Web site, www.kinecta.org 

In your letter, you must give us the following information: 

• Account Information: Your name and Account Number
• Dollar Amount: The dollar amount of the suspected error
• Description of the problem: Describe the error and explain if you can, why you 
believe there is a mistake

You must contact us:
• Within sixty (60) days after the error appeared on your statement. You can 
telephone us, but doing so will not preserve your rights.
• At least three (3) business days before an automatic payment is scheduled, if 
you want to stop payment on the amount you think is wrong. You must notify us of 
any potential errors in writing [or electronically]. You may call us, but if you do we 
are not required to investigate any potential errors and you may have to pay the 
amount in question. 

What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:
1. Within thirty (30) days of receiving your letter, we must tell you that we received 
your letter. We will also tell you if we have already corrected the error. 
2. Within ninety (90) days of receiving your letter, we must either correct the error 
or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error:
• We cannot try to collect the amount in question, or report you as delinquent on 
that amount.
• The charge in questions may remain on your statement, and we may continue 
to charge you interest on that amount. 
• While you do not have to pay the amount in question, you are responsible for 
the remainder of your balance.
• We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen:
If we made a mistake: You will not have to pay the amount in question or any 
interest or other fees related to that amount. 
If we do not believe there was a mistake: You will have to pay the amount in 
question, along with applicable interest and fees. We will send you a statement 
of the amount you owe and the date the payment is due. We may then report you 
as delinquent if you do not pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to 
you within 10 days telling us that you still refuse to pay. If you do so, we cannot 
report you as delinquent without also reporting that you are questioning your 
bill. We must tell you the name of anyone to whom we have reported you as 
delinquent, and we must let those organizations know when the matter has been 
settled between us. 

If we do not follow all the rules above, you do not have to pay the first $50.00 of 
the amount you question even if your bill is correct. 

Your Rights if You are Dissatisfied with Your Credit Card Purchases:  If you 
are dissatisfied with the goods and services that you have purchased with your 
credit card, and have tried in good faith to correct the problem with the merchant, 
you may have the right not to pay the remaining amount due on the purchase. 

To use this right, all of the following must be true: 
1. The purchase must have been made in your home state or, if not within your 

home state or within 100 miles of your current mailing address, and the 
purchase price must have been more than $50.00. (Note: Neither of these are 
necessary if your purchase was based on an advertisement we mailed you, or 
if we own the company that sold you the goods and services.)

2.You must have used the credit card for the purchase. Purchases made with 
   cash advances from an ATM or with a check that accesses your credit card     
   account do not qualify.
3. You must not have fully paid for the purchase. 

If all the criteria above are met and you are still dissatisfied with the purchase, 
you must contact us in writing or electronically at: 

Kinecta Federal Credit Union
P.O. Box 3038, Evansville, Indiana 47730

You may also contact us via secure email by visiting our website, www.kinecta.org 

While we investigate, the same rules apply to the disputed amount as discussed 
above. After we finish our investigation, we will tell you our decision. At that point, if 
we think you owe an amount and you do not pay, we may report you as delinquent. 

Reward Programs:  Kinecta offers Dream Points® Rewards.    

The terms and conditions of the Dream Points® Rewards Program will be 
provided to you in a separate disclosure.

We reserve the right to change the terms and conditions of any Rewards 
program and to cancel or temporarily suspend such a program at any time 
without notice.  The Reward program or any other promotional offer is void 
where prohibited. 

Kinecta Federal Credit Union

PAYMENT ADDRESS
Kinecta Federal Credit Union
Card Services Department
P.O. Box 60083
City of Industry, California 91716

MAILING ADDRESS
Kinecta Federal Credit Union
Card Services Department
P.O. Box 217
Manhattan Beach, California 90267

PHONE NUMBERS

877.881.6023
800.854.9846

WEBSITE
www.kinecta.org

09/01/12