AMERICA’S FIRST FEDERAL CREDIT UNION CREDIT CARD AGREEMENT

Visa® Platinum Plus Credit Card Agreement

In this Agreement the words “you” and “your” means each person responsible for 
paying this Account. “Card” means the Visa PLATINUM PLUS CREDIT CARD 
and  any  duplicates  or  renewals  we  issue.  “Account”  means  your  Visa 
PLATINUM  PLUS  Credit  Card  Account  with  us.  “We,”  “us”  and  “our”  means 
America's First Federal Credit Union, its successors and assigns.
1. RESPONSIBILITY. You agree to be jointly and severally bound by all terms 
and conditions in this Agreement and on the Card if you use your Card or permit 
others to do so including convenience checks that we may provide to you. You 
promise  to  repay  all  purchases  and  cash  advances  which  are  posted  to  your 
account. You also promise to pay all finance charges, fees, including an Annual 
Fee if applicable to your account and other charges assessed on your Account 
or under this Agreement. Your payments must be in  U.S. Dollars from a U.S. 
financial institution. You will pay no less than the minimum monthly payment as 
indicated on your statement each month. If you make extra or larger payments, 
you  are  still  required  to  make  at  least  the  minimum  monthly  payment  each 
month that your account has a balance. The minimum monthly payment for your 
account shall be the greater of 2% of your outstanding balance or $10.00.
2. LOST CARD NOTIFICATION. If you believe the Card has been lost or stolen, 
you will immediately call us at 1-800-325-3678. Twenty Four hours a day. Seven 
days a week.
3. AUTHORIZED AND  UNAUTHORIZED  USE OF THE  CARD. You may use 
your card to obtain cash advances or purchases. You will be jointly and severally 
liable  for  all  authorized  use  of  your  Card,  for  all  credit  extended  by  us  in 
connection with your Card, regardless of your credit limit. You may be liable for 
the unauthorized use of your Card. You will not be liable for unauthorized use 
that occurs after you notify us orally or  in writing of  the loss, theft or possible 
unauthorized use in a timely manner. In any case, your liability will not exceed 
$50.00.  You  agree to  assist  us  in  ascertaining  the  facts  and  circumstances 
relating to any unauthorized use of the Card. You may not use the Card for any 
illegal or unlawful transaction, including but not limited to internet gambling, and 
we may decline to authorize any transaction that we believe to be unlawful. The 
use of the Card to perform an illegal transaction is a condition of default and we 
may terminate your right to use the account and you agree to indemnify us for 
any losses suffered as a result of the illegal activity.
investigate  your 
4.  CREDIT 
creditworthiness when opening, renewing or reviewing your Account. Upon our 
request,  you  agree  to  update  any  credit
information  you  have  previously 
furnished  us.  You  also  authorize  us  to  request  and  provide  information 
concerning  your  credit  history  from  and  to  other  creditors  and  credit  reporting 
agencies.
5.  CREDIT  LIMIT.  A  credit  limit  will  be  assigned  to  you  by  us  and  will  be 
determined by the information submitted on your credit application, and by other 
credit information received by us. You may not allow the balance of your account 
to exceed the approved credit limit. We may in our discretion, allow advances 
from your account in excess of your credit limit, and these advances are subject 
to all the provisions of this Agreement. You agree to repay any amount over your 
credit limit immediately upon demand. The credit limit applicable to your account 
will be disclosed on each monthly statement and is subject to change without 
notice to you.
6. SURRENDER OF CARD. The Credit Card remains the property of the Credit 
Union. Notwithstanding the expiration date on the Credit Card, your right to use 
the  Credit  Card  may  be  cancelled  or  terminated  for  any  reason.  You  must 
surrender the Card immediately to us or to our agent upon demand.
7. FINANCE CHARGE. If you have a zero purchase balance at the beginning of 
the statement cycle you can avoid a finance charge on purchases billed during 
the  cycle  by  paying  the  new  balance  of  Purchases  within  25  days  of  the 
statement closing date. Otherwise, purchases will be subject to a finance charge 
from the date they are posted to the account. Finance charges are calculated at 

INFORMATION.  You  authorize  us 

to 

the periodic rate and Annual Percentage Rate disclosed to you on the average 
daily  balance  of  purchases  and  cash  advances  posted  to  your  account.  Any 
finance charge we add to your Account is the amount payable as a condition of 
credit. Finance charges do not include (1) fees for participation or membership in 
the card program, (2) fees for late payments, (3) if you agree, fees for exceeding 
your credit limit, or (4) any other fees applicable to your account including the 
failure to comply with the terms and conditions of your account. Except for the 
Grace Period for purchases or minimum finance charge described in your Truth 
in Lending disclosure, you are charged finance charges each month for any part 
of the credit that was extended to you that remains unpaid as of the statement 
date.  A  finance  charge  is  imposed  on  cash  advances  from  the  day  they  are 
posted to your account. You can pay all or any part of your Account balance at 
any time without any prepayment penalty.
8. DEFAULT. You will be in default if you exceed your line of credit, fail to pay any 
sum when it is due, die, file a petition in Bankruptcy Court or become insolvent, 
or if you fail to comply with any of the terms or conditions of this Agreement. If 
we, for good cause, should deem ourselves insecure, then we may without prior 
notice and in our sole discretion, do any or all of the following: (1) terminate this 
Agreement and revoke your right to use the Card, (2) declare the entire balance 
of your Account due and payable, (3) refuse to honor further Card transactions, 
or (4) apply any shares or other property you have pledged as security for this 
Agreement against the amount you owe under this Agreement.
9. MISCELLANEOUS. You agree to notify us in writing of any change in your 
name, address or employment. You agree not to permit the use of the Card if 
you  know  that  credit  privileges  have  been  terminated  or  suspended.  You  will 
notify us immediately if you believe any unauthorized use of the Card has or may 
have occurred, and you will assist us in any related investigation. You will notify 
us  immediately  upon  the  loss  or  theft  of  the  Card.  Neither  we  nor  any  of  our 
processors, agents or servants are responsible if anyone refuses to honor the 
Card.  This  Agreement  and  all  transactions  made  pursuant  hereto  shall  be 
governed by the laws of the State of Alabama except as preempted by the laws 
of  the  United  States.  If  there  is  any  conflict  between  the  provisions  of  this 
Agreement and those of any sales draft, cash advance slip or other documents 
you sign or authenticate in connection with the use of the Card, the provisions of 
the  Agreement  shall  control.  If  more  than  one  person  signed  your  Card 
Agreement, they are also bound hereunder. No delay by us in exercising any of 
our rights under this Agreement will be a waiver of that right or any other right.
10. CHANGE IN TERMS. We may change any term or part of the Credit Card 
Agreement, allowed by law, including finance charges, rates, fees, or method of 
computing any balance upon which the finance charge is assessed by sending
you written notice as required by law. Any such changes will only apply to new 
charges made after that date. If you do not agree to the change in terms, you 
must notify us in writing before the effective date of the Change in Terms that is 
provided  to  you  to  the  address  provided  in  the  notice  of  change,  and  your 
account  will  be  closed  to  additional  transactions  and  you  must  pay  us  the 
balance that you owe us under the existing terms of the unchanged Credit Card 
Agreement. Otherwise, you will have agreed to the change in the notice. Use of 
the  Credit  Card  after  the  effective  date  of  the  change  shall  be  deemed 
acceptance  of  the  new  terms  as  to  such  effective  date,  even  if  you  had 
previously notified us that you did not agree with the change.
11. TERMINATION. Subject to applicable laws and regulations, we may, in our 
sole discretion, terminate this Agreement and your right to use your Card at any 
time. You may terminate this Agreement with respect to future transactions, but 
you will remain liable for payment of all amounts due under this Agreement prior 
to the termination.
12. FOREIGN TRANSACTIONS. If you make a transaction in a foreign currency, 
it will be converted into a U.S. Dollar amount. The exchange rate for transactions 
in  a  foreign  currency  will  be  a  rate  selected  by  Visa  from  the  range  of  rates 

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available  in  wholesale  currency  markets  for  the  applicable  central  processing 
date,  which  rate  may  vary  from  the  rate  Visa  receives,  or  the  government 
mandated rate in effect for the applicable central processing date, plus 1%.
13.  SECURITY  INTEREST.  To  secure  your  account,  you  hereby  pledge  all 
shares and/or deposits including amounts in draft accounts and payments and 
earnings thereon which you now or hereafter may have with us, whether held 
individually, jointly or in trust, as security for any and all amounts owed by the 
use of your Card and any interest or fees accrued thereon. Upon default, you 
authorize  us  to  take  what  you  owe  us  out  of  any  deposit  accounts  (except 
Individual Retirement Accounts) you have with us.
14. LIMITATIONS ON USE OF YOUR CARD. Payments of $5,000.00 or more 
will result in a five-day delay before any additional credit limit is made available 
for subsequent purchases or cash advances. There is a daily limit of $10,000.00 
for purchases and a daily limit of $5,000.00 for cash advances if allowed by your 
credit limit.
15. NOTICES. Except as otherwise provided in the Agreement, all notices are to 
be given in writing. All notices given by us to you shall be deemed given when 
deposited in the United States Mail, first class postage prepaid, and addressed 

to  the  last  known  address  in  our  records  of  the Account  Holder  whose  name 
appears first on your Credit Card Agreement. All notices to us by you shall be 
deemed given when we receive them.
16. REWARDS PROGRAMS. If your account has a Rewards program, you will 
receive  information  separately  about  the  terms  and  conditions  of  any  such 
program and how you may view and redeem your Rewards.
17.  COLLECTION COSTS  & ATTORNEY FEES. You  agree to pay  all  cost of 
collecting  the  amount  you  owe  under  this  Agreement  including  a  reasonable 
attorney’s fee if the unpaid balance exceeds $300.00 and the matter is referred 
to an attorney who is not a salaried employee of the Credit Union.
18. TRUTH IN LENDING  DISCLOSURE. The additional terms and  conditions 
that appear in the Truth in Lending Disclosure provided to you are incorporated 
herein and made a part of this agreement.
19.  INVALIDITY  OF  PROVISIONS  AND  CAPTIONS.  If  any  provision  of  this 
Agreement is deemed to be invalid the remaining provisions will remain in full 
force and effect. The paragraph headings are for convenience only and do not 
form a part of this Agreement.

Important information concerning your rights and our responsibilities is printed on the next page.

Visa Rev.08/2014

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Your Billing Rights: Keep this Document for Future Use

This notice tells you about your rights and our responsibilities 
under the Fair Credit Billing Act. 

(cid:120)

What To Do If You Find A Mistake On Your Statement

If you think there is an error on your statement, write to us at:

America’s First Federal Credit Union
P.O. Box 11349
Birmingham, Alabama 35202
You may also contact us on the Web at: www.amfirst.org

In your letter, give us the following information:

(cid:120)
(cid:120)
(cid:120)

Account Information: Your name and account number.
Dollar amount: The dollar amount of the suspected error.
Description  of  problem:  If  you  think  there  is  an  error  on 
your bill, describe what you believe is wrong and why you 
believe it is a mistake.

You must contact us:

(cid:120) Within  60  days  after  the  error  appeared  on  your 

(cid:120)

statement.
At least 3 business days before an automated payment is 
scheduled,  if  you want  to  stop  payment  on  the  amount 
you think is wrong.

You  must  notify  us  of  any  potential  errors 
in  writing  or 
electronically. You may call us, but if you do we are not required to 
investigate  any  potential  errors and  you  may  have  to  pay  the 
amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:

1. Within 30 days of receiving your letter, we must tell you 
that  we  received your  letter.  We  will  also  tell  you  if  we 
have already corrected the error.

2. Within  90  days  of  receiving  your  letter,  we  must  either 
correct the error or explain to you why we believe the bill 
is correct.

If we do not believe there was a mistake: You will have to 
pay the amount in question, along with applicable interest 
and  fees.  We  will  send  you a  statement  of  the  amount 
you  owe  and  the  date  payment  is  due.  We  may then 
report you as delinquent if you do not pay the amount we 
think you owe.

If you receive our explanation but still believe that your bill is 
wrong, you must write to us within 10 days telling us that you still 
refuse  to  pay.  If  you  do  so,  we cannot  report  you  as  delinquent 
without also reporting that you are questioning your bill. We must 
tell  you  the  name  of  anyone  to  whom  we  reported  you  as
delinquent,  and  we  must  let  those  organizations  know  when  the 
matter has been settled between us.

If we do not follow all of the rules above, you do not have to 
pay  the  first  $50  of the  amount  you  question  even  if  your  bill  is 
correct.

Your  Rights  If  You  Are  Dissatisfied  With  Your  Credit  Card 
Purchases

If  you  are  dissatisfied  with  the  goods  or  services  that  you  have 
purchased with your credit card, and you have tried in good faith to 
correct  the  problem  with  the merchant,  you  have  the  right  not  to 
pay the remaining amount due on the purchase. To use this right, 
all of the following must be true:

1.

The purchase must have been made in your home state 
or within 100 miles of your current mailing address, and 
the  purchase  price  must  have  been  more than  $50.
(Note:  Neither  of  these  are  necessary  if  your  purchase 
was  based  on  an  advertisement we  mailed  to  you,  or  if 
we  own  the  company  that  sold  you  the  goods or 
services.)

2. You  must  have  used  your  credit  card  for  the  purchase. 
Purchases  made  with  cash advances  from  an  ATM  or 
with  a  check  that  accesses  your  credit  card  account  do
not qualify.

While we investigate whether or not there has been an error:

3. You must not yet have fully paid for the purchase.

(cid:120) We cannot try to collect the amount in question, or report 

(cid:120)

you as delinquent on that amount.
The  charge  in  question  may  remain  on  your  statement, 
and  we  may  continue to  charge  you  interest  on  that 
amount.

(cid:120) While you do not have to pay the amount in question, you 

are responsible for the remainder of your balance.

(cid:120) We  can  apply  any  unpaid  amount  against  your  credit 

limit.

After  we  finish  our  investigation,  one  of  two  things  will 
happen:
(cid:120)

If  we  made  a  mistake:  You  will  not  have  to  pay  the 
amount in question or any interest or other fees related to 
that amount.

If all of the criteria above are met and you are still dissatisfied with 
the purchase, contact us in writing or electronically at:
America’s First Federal Credit Union
P.O. Box 11349
Birmingham, Alabama 35202
www.amfirst.org

While we investigate, the same rules apply to the disputed amount 
as  discussed above.  After  we  finish  our  investigation,  we  will  tell 
you our decision. At that point, if we think you owe an amount and 
you do not pay, we may report you as delinquent.

Toll Free: 1-800-633-8431, ext. 4170 

Local: 205-320-4170

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