CREDIT
AND
SECURITY 
AGREEMENT

PERSONAL LINE OF CREDIT
AND
CREDIT CARD AGREEMENT, 
DISCLOSURES AND
BILLING RIGHTS
STATEMENT

Effective May 2015

I.  CREDIT AND SECURITY AGREEMENT 

Page

  A. The Credit and Security Agreement ......................... 1

  B. Additional Terms Applicable to 

  Personal Lines of Credit ................................................ 6

  C. Additional Terms Applicable to Credit Cards ........10

II.  YOUR BILLING RIGHTS .....................................18

PO Box 97050, Seattle WA 98168
206-439-5700 or toll-free 800-223-2328

Keep This Agreement For Your Records

 
 
I. CREDIT AND SECURITY AGREEMENT

PERSONAL LINE OF CREDIT AND CREDIT CARD

A. This  Credit  and  Security  Agreement  (“Agreement”),  which 
includes Truth in Lending Act and Fair Credit Billing Disclosures, 
governs your consumer loan plan (“Plan”) with Boeing Employees’ 
Credit Union (“BECU”). Your Plan involves open-end personal line 
of  credit  and  credit  card  extensions  of  credit  for  personal,  family, 
or  household  purposes.  In  this  Agreement  the  words  “you,”  and 
“your” mean any person who signs in acceptance of the Plan and 
the  words  “we,”  “us,”  and  “our”  mean  BECU. When  you  sign  as 
a  loan  applicant,  you  agree,  jointly  and  severally  with  any  other 
person  who  signs  as  a  loan  applicant  (thus  establishing  a  “Joint 
Plan”), to be bound by all the terms and conditions set out in this 
Credit and Security Agreement, as amended from time to time, in 
any credit voucher and in any disclosures or statements of terms and 
conditions accompanying any access devices given with any future 
credit advances, which shall collectively govern your Plan and are 
incorporated herein by reference. While you may not have requested 
or  been  approved  for  a  particular  advance  or  device  under  your 
Plan, you agree that if at any time in the future you request or are 
approved for any such credit advance or device, your relationship 
with BECU for that account will be governed by these agreements.

1.  How  the  Plan  Works.  The  Plan  is  an  open-end  credit  plan, 
including either or both a personal line of credit or credit card. We 
contemplate that, from time to time, you will use your Plan to borrow 
money from us (“credit advance”). To borrow under the Plan you 
must  activate  each  of  the  Plan’s  credit  accounts  individually. You 
may  do  this  by  submitting  a  credit  request  as  explained  below.  If 
your request is approved, we will furnish you with a credit voucher 
providing  information  about  your  credit  limit,  annual  percentage 
rate, any other applicable fees or charges, and any additional terms 
and conditions. In this Agreement, the capitalized word “Credit 
Voucher”  means  the  document  titled  “Credit  Voucher  and 
Opening Disclosures” for a personal line of credit loan (“Line 
of  Credit”)  or  “BECU  VISA  Credit  Voucher  and  Opening 
Disclosures” for a Visa credit card (“Card”).

2.  Plan  Accounts.  The  BECU  Lending  Rates  and  Related 
Disclosures (the “Disclosures”) include important information about 
the credit extensions and advances we offer (called “accounts” or 
“loans”) and includes the range of rates that may be imposed under 
the Plan. Certain account transactions under the Plan, such as line 
of  credit  advances  or  credit  card  transactions,  are  also  subject  to 
additional  terms  described  later  in  this Agreement  that  may  vary 
from the general Plan terms set out below. In this Agreement, the 
capitalized word “Loans” means extensions of credit under your 
Line of Credit and/or Card.

3.  Account  Establishment  and  Access.  You  may  submit  a 
credit  request  in  any  manner  authorized  by  us. When  you  sign  as 
a loan applicant on BECU’s Master Credit Application, BECU will 
establish  a  Plan  under  which  you  may,  at  your  option,  request  to 
establish personal line of credit and/or credit card accounts. When 
you have multiple active Plans (for example, a Joint Plan with one 
co-applicant  and  another  Joint  Plan  with  a  different  co-applicant) 
and  you  make  a  credit  request,  it  is  your  responsibility  to  inform 
us under which of these Plans to establish your account. From the 
date  of  the  Plan  application,  we  may  require  that  you  update  the 
information  you  submitted  to  us  when  you  established  your  Plan 
in order for us to evaluate your credit request. If you already have 
a Line of Credit and you request and qualify for a Credit Card, or 
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if you already have a Credit Card and you request and qualify for 
a Line of Credit, we will establish a new account under your Plan. 
We are not required to establish an account under the Plan when you 
submit a credit request, and we may also refuse an advance request 
at any time.

4.  Joint  Plans.  Each  time  you  submit  a  credit  application  for 
another personal line of credit and/or credit card with a different co- 
applicant, you request that another Joint Plan be established for you. 
You understand and agree that while a Joint Plan is in effect, you 
and the co-applicant of the Joint Plan: (a) has each authorized the 
other to individually request, authorize, or receive credit advances; 
(b) has each agreed to be jointly and severally liable for repayment 
of all amounts owed and for any loans obtained; and (c) has each 
agreed to all of the loan terms and conditions, even if you did not 
specifically authorize or request the credit advance or receive any 
benefit  from  it.  If  any  one  of  you  does  not  wish  any  future  loans 
under  the  Plan  or  is  unwilling  to  be  personally  liable  for  them, 
any one of you must write to BECU to terminate the Plan and the 
termination will be effective as to all of you.

5.  Credit  Limit.  If  we  establish  a  Line  of  Credit  and/or  Card 
account  in  response  to  your  credit  request,  we  also  will  establish 
a  credit  limit  on  this  account. You  agree  not  to  attempt  to  obtain 
more credit than the amount of your credit limit. If you temporarily 
exceed  your  credit  limit,  you  understand  such  credit  does  not 
increase your credit limit and you agree to pay us that excess amount 
and  applicable  finance  charges,  immediately.  We  can  increase  or 
decrease your loan credit limit at our discretion. We will notify you 
in  writing  on  a  Credit Voucher,  on  your  statement, or  by  separate 
notice if the amount of your credit limit goes up or down. We may 
reduce your credit limit, suspend your credit privileges, close your 
account or Plan or otherwise terminate your ability to use your Plan. 
We may do this at any time and for any reason, subject to applicable 
law. Your obligations under this Agreement continue even after  we 
have  done  this. You  may  cancel  your  credit  limits  established  for 
applicable  loans  upon  written  request  to  BECU.  If  your  account 
is  suspended,  you  must  immediately  return  any  authorized  access 
devices, including credit cards. Any use of an account, access device 
or service after suspension will be considered fraudulent.

6.  Promise  to  Pay.  You  promise  to  pay  BECU  the  total  of  all 
credit  advances  on  each  account  (including  any  credit  advances 
requested by any co-borrower or by any authorized user of a credit 
card), finance charges, and other amounts set forth in this Agreement 
and any Credit Voucher on the payment terms set forth below. This 
includes any requests for payments to a third party or for payment 
or deposit to your savings or checking account. Payments must be 
made in U.S. Dollars.

a.  Payment  Methods.  You  promise  to  make  your  periodic 
payment  for  Line  of  Credit  accounts  under  this  Agreement 
by  automatic  transfer  from  shares  or  deposits,  and  for  Card 
accounts  by  such  automatic  transfer  or  by  direct  deposit, 
personal check, draft, electronic funds transfer, or wire transfer. 
If you pay by automatic transfer, you understand that it is your 
responsibility to be sure that there are adequate funds in your 
account to satisfy the payment on the specified date or your loan 
will become past due. You must make your scheduled payments 
on  loans  under  this  Agreement  regardless  of  the  payment 
method you select to make payments.

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b.  Minimum Payment. You agree that, on or before the due 
date indicated on your periodic statement, you will pay at least 
the  minimum  payment  that  is  required  under  this Agreement 
and  is  specified  on  the  periodic  statement.  The  method  of 
determining  this  amount  is  set  forth  in  Section  2.d  of  Part  B 
below for a Line of Credit and Section 12.b of Part C below for 
a Credit Card.

c.  Pre-payment  and  Irregular  Payments.  You  may  pay 
all  or  part  of  your  loan(s)  early,  at  any  time,  without  paying 
any  penalty.  However,  payments  in  excess  of  your  minimum 
payment will not relieve you of your obligation to make your 
subsequent minimum payments on the dates when due. Instead 
of  advancing  your  payment  due  date,  a  prepayment  or  early 
payment  will  reduce  the  principal  amounts  owing  on  your 
account.  BECU  reserves  the  right  to  refuse  partial  payments. 
We may accept late payments, partial payments and payments 
marked  “payment  in  full”  that  are  not  sent  to  the  following 
address without losing our rights under this Agreement.

INCLUDING  ANY  CHECK  OR 

ALL  COMMUNICATIONS  CONCERNING  ANY  DISPUTED 
DEBTS, 
INSTRUMENT 
TENDERED  AS  FULL  SATISFACTION  OF  A  DEBT 
(INCLUDING  LOANS),  SHALL  BE  SENT  ONLY  TO  THE 
ATTENTION  OF:  Risk  Management  Representative  –  Account 
Dispute, P.O. Box 97050, Seattle, WA 98124-9750.

7.  Periodic Statements. If your account has an outstanding debit 
or  credit  balance  in  excess  of  $1.00  at  the  end  of  a  billing  cycle/ 
statement period, we will send you a statement to the address shown 
in our records reflecting balances and activity in that account.

8.  Security Agreement

a.  BECU Lien. You agree BECU has a lien on all your shares, 
deposits, and dividends in all joint and individual accounts held 
by you, now and in the future, to the extent of your obligations 
to  BECU. You  agree  that  BECU’s  lien  is  independent  of  any 
security  agreement  and  BECU  may  enforce  its  lien  in  any 
manner, at any time allowed by applicable law. You agree that 
you own any shares pledged and that there are no liens against 
them other than ours. BECU may, at its sole option, allow you to 
withdraw a portion of your shares or deposits without affecting 
its security interest.

b.  Pledge of Shares, Deposit Accounts and Certificates of 
Deposit. You pledge all your BECU shares, deposit accounts, 
and certificates of deposit in which you have an interest, now 
and  in  the  future,  as  security  for  all  credit  advances  made 
under this Agreement. However, this pledge will not apply to 
retirement  or  other  accounts  to  the  extent  that  applicable  law 
precludes the pledge of such accounts, or to loans secured by 
real property or a dwelling. You agree that we need not retain 
or possess any certificate or evidence of account to enforce our 
security  interest.  You  understand  that  if  you  default  on  your 
Plan, BECU may apply all that is pledged to repayment of your 
loan(s).

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By completing and signing the Plan application, you signify your 
specific intent to pledge to us and to grant us a security interest 
in all your individual and joint BECU share and deposit accounts 
you have with us, now or in the future (excluding retirement or 
other  accounts  to  the  extent  that  applicable  law  precludes  the 
pledge of such accounts), to secure your BECU loans under the 
Plan (including the credit card account). You authorize us, without 
further notice to you, to apply the balances in these account(s) to 
pay any amounts due under the Plan if you should default.

9.  Default. You will be in default under this Agreement if any of 
the following happens on any account:

a.  you do not make a payment as required by this Agreement on 
or before the payment due date;

b.  you exceed your credit limit without our permission;

c.  you  become  subject  to  bankruptcy,  incompetency  or 
insolvency proceedings or you die;

d.  if  we  believe  (in  our  sole  discretion,  subject  to  applicable 
law)  that  there  has  been  an  adverse  change  in  your  financial 
condition or any time we  reasonably deem ourselves insecure;

e.  you make any untrue statements or omissions or provide false 
signatures on any application or financial statement furnished to 
BECU or fail to provide us financial information we request;

f.  your payment is dishonored by your financial institution for 
any reason;

g.  you violate or fail to comply with any term of this Agreement 
or any other agreement you have with BECU;

h.  you no longer qualify for BECU membership.

10.  Upon  or  Following  Default.  Upon  the  occurrence  of  any 
event of default under this Agreement, we have the right, subject to 
applicable law, to terminate or suspend your credit privileges under 
this Agreement,  to  require  repayment  and  to  change  the  terms  of 
your account and this Agreement. In requiring repayment, we may 
demand that you immediately pay the entire unpaid balance of all 
your loans under your Plan, increase the minimum payments, and/ 
or may apply any loan account payment to any outstanding account 
balance under the Plan. BECU may start a collection action in the 
county in which BECU is located or where you reside if you live 
outside  of  Washington.  Default  on  any  loan,  account  or  other 
obligation that you have with us, including loans which are not 
part of the Plan, will constitute default under this Agreement.

11.  Reformation  of  Fees  and  Charges.  If  any  fee  or  charge,  or 
any  portion  of  any  fee  or  charge,  including  but  not  limited  to  a 
finance charge or method of computing a finance charge, would but 
for this sentence be unlawful, the language of this Agreement shall 
be automatically reformed to eliminate any excessive or unlawful 
portion  of  such  fee.  In  no  event  shall  the  fees  charged  under  this 
agreement exceed the maximum allowed under applicable state or 
federal law. In its sole discretion, BECU may charge and collect a 
lesser amount than that specified in this Agreement, or forego any 
other rights under this Agreement. Any waiver of any provision of 
this Agreement shall not be deemed a waiver of such rights in the 
future.

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12.  Voluntary  Payment  Protection.  We  may  offer  Voluntary 
Payment  Protection  to  you.  Voluntary  Payment  Protection  is  not 
necessary  to  obtain  credit.  If  you  purchase  Voluntary  Payment 
Protection from us, you authorize us to add the fees monthly to your 
loan balance and charge you interest on the entire balance. At our 
option we may change your payment or the period of time necessary 
to repay the loan balance. The rate used to determine the fees may 
change in the future. If the rate changes, we will provide any notices 
required by applicable law.

13.  Amendments

a.  Plan Termination. You or any co-applicant may terminate 
your  Plan  in  writing  at  any  time.  BECU  may  also  terminate 
your entire Plan or any part of your Plan at any time. All other 
provisions of this Agreement shall otherwise remain in full force 
and effect until you pay all sums due us. You understand that 
terminating your Plan will not relieve you of your obligations 
on any outstanding loan balances at the time of termination.

b.  Plan  Changes.  You  agree  that  BECU  may,  at  any  time, 
change any part of this Agreement (including but not limited to 
adding new provisions, deleting existing ones, or changing any 
other  terms  and  conditions  of  this  agreement  relating  to  your 
Plan or account), provided we have given you notice in advance 
of the change, if required by law. Any notice of change in terms 
required by law will be sent to the last address appearing on the 
records of BECU, unless you notify us of the change in your 
address within a reasonable time prior to the notice being sent.

14.  Attorneys’  Fees,  Costs  and  Enforcement.  You  agree  to  pay 
BECU’s internal and external costs, collection and other expenses 
such as expert witnesses, debt collectors, court costs, and reasonable 
attorneys’ fees and legal expenses whether or not there is a lawsuit, 
including attorneys’ fees in any arbitration or mediation, on appeal, 
in  any  bankruptcy  (or  state  receivership  or  other  insolvency 
proceeding) and in any forfeiture or other proceeding. A Collection 
Charge will be imposed if we must telephone you, write to you, or 
make a personal visit due to any default on your part. All of these 
costs and expenses may be added to your present debt and a finance 
charge may be imposed on them at the highest rate applied to any 
of your credit advances. The security provisions in Section 8 of this 
Part A of the Agreement also secure payment of all these amounts. 
BECU may delay enforcing any right under this Agreement without 
losing  that  right  or  any  other  right.  In  the  event  you  die,  we  can 
collect  any  amounts  outstanding  under  your  Plan  as  immediately 
owed against your estate or against anyone who obtained an advance 
under  your  Plan.  If  any  provisions  of  this  Agreement  or  related 
agreement  are  deemed  unenforceable  or  invalid,  the  remaining 
provisions will remain in full force and effect.

15.  Assignment. We have the right to assign and transfer our rights 
under  this Agreement  and  any  amounts  you  owe  to  us.  The  term 
“us”  shall  be  deemed  to  include  each  and  every  immediate  and 
successive assignee. You do not have the right to assign or transfer 
any of your rights, duties or obligations under this Agreement.

16.  Notices.  All  notices  and  statements  will  be  sent  to  the  last 
address  appearing  on  BECU  records.  You  agree  to  advise  us 
promptly if you change your mailing address. We can accept address 
corrections received from the U.S. Postal Service.

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17.  Credit  Information/Financial  Statements.  You  authorize  us 
to release information to others regarding the status and history of 
your Plan. You agree to provide us upon request at any time with a 
current financial statement or updated credit information requested 
in  our  sole  discretion.  You  agree  we  may  obtain  credit  reports, 
employment or investigative inquiries on you at any time, at our sole 
option, for any reason, including but not limited to determining your 
eligibility  for  other  products  and  services  or  determining  whether 
there has been an adverse change in your financial condition.

18.  Governing  Law.  Our  approval  of  this Agreement  and  of  any 
credit extension or advance under this Agreement occurs in the state 
of Washington. This Agreement  shall  be  governed  by  the  Federal 
laws and the laws of the state of Washington as they each apply. In 
accepting the terms of this contract, you agree that venue for any 
action brought by you or brought by us to enforce the terms of the 
agreement is properly located in King County, Seattle, Washington.

B.  ADDITIONAL  TERMS  APPLICABLE  TO  PERSONAL 
LINES OF CREDIT

This section contains additional terms and conditions pertaining to 
the  overdraft  protection  personal  line  of  credit  account  (“Line  of 
Credit”).  The  terms  and  conditions  in  this  section  are  in  addition 
to  and  modify  the  terms  and  conditions  of  the  Plan  with  respect 
to Lines of Credit. All other attributes, terms and conditions of the 
Plan, including but not limited to the security interest granted under 
Section  8  of  Part  A  of  this  Agreement,  are  not  modified  by  this 
section and will also govern your Line of Credit. In the event of an 
inconsistency between Section I A and this section I B, the terms of 
this section I B shall prevail.

1.  Joint Accounts. You understand that any joint account holder 
on  your  deposit  account  with  checking  account  features,  or  any 
person  authorized  to  use  an  access  device  for  this  account  may 
access your Line of Credit and you and they agree to be jointly and 
severally liable for such transactions.

2.  Promise to Pay

a.  Responsibility.  By  using  your  account  to  engage  in 
transactions after we furnish a Credit Voucher to you, you agree 
to the credit limit, annual percentage rate, any other applicable 
fees and charges, and any terms and conditions set forth in the 
Credit  Voucher,  which  will  be  incorporated  into  and  become 
part of this Agreement and will govern your Plan. Any person 
or entity that has accepted, signed, used, or authorized the use 
of a Line of Credit under the Plan, regardless of whether this 
person  is  named  in  the  application  or  otherwise,  agrees  to  be 
and is bound by the terms of this Agreement.

b.  Payment  Methods.  Your  required  minimum  payment  will 
be made by automatic transfer from your savings or checking 
account at BECU. At any time, you may pay additional amounts 
by such automatic transfer or by personal check, draft, electronic 
funds transfer, or wire transfer.

c.  Crediting Payments if Not Made by Automatic Transfer. 
Payments  received  at  BECU,  P.O.  Box  97050,  Seattle,  WA 
98124-9750 at or before 5:00 PM Pacific Time on any business 
day will be credited to your account as of that date; payments 

6

received by mail at that address after 5:00 PM Pacific Time, on 
a  weekend  or  federal  holiday  will  be  posted  to  your  account 
as of the next business day. Crediting to your account may be 
delayed up to five days if payment is received by mail at any 
other address or if mailed payment is not accompanied by any 
remittance slip or statement we provide..

d.  Payment - Minimum Amount and Allocation. The Line of 
Credit minimum payment amount will be the greater of $25 or 
2% of the outstanding balance on your account at the end of the 
billing cycle statement period which begins on the second day 
of the month and ends on the first day of the following month 
(“Ending Balance”). The Ending Balance does not include late 
payment fees but includes voluntary payment protection costs, 
returned payment fees and the cost of collection and attorneys 
due  to  your  default.  When  credit  availability  is  suspended  or 
terminated,  the  minimum  payment  amount  will  be  calculated 
for  the  remaining  balance  at  2%  of  the  outstanding  balance 
at  the  time  of  suspension  or  termination,  and  will  be  fixed  at 
that amount until the balance is paid in full. Payments will be 
applied first to late payment fees and other fees  and  charges  
(other  than  finance  charges),  then  to  accrued  finance  charges, 
and  the  remainder,  if  any,  to  the  balance,  unless  otherwise 
agreed to by BECU or required by applicable law.

3.  Finance Charges

a.  Penalty Rate. If, on this account or on any account that you 
have with us, you make any payment that is returned or your 
total  Minimum  Periodic  Payment  is  not  paid  within  29  days 
of  the  payment  due  date  (within  27  days  during  the  February 
credit reporting period or 28 days for February reporting period 
in leap years), twice within any 12 month period, the ANNUAL 
PERCENTAGE RATE (APR) will be increased to the lesser 
of 19.9% or the highest rate allowed by law. The Daily Periodic 
Rate  (DPR)  in  this  event  shall  be  the  APR  divided  by  365 
(366 in a leap year). If your DPR (and corresponding APR) is 
increased as described, it may be subsequently reduced at our 
discretion after a minimum of twelve months at which time it is 
determined that no payment for any amounts owed BECU has 
been late during the 12-month period, and your other accounts 
with  BECU  are  in  good  standing  (current  and  non-negative). 
Rate changes shall be effective beginning on the first day on the 
next Billing Cycle following the late payment or determination. 
A  loan  whose  rate  is  reduced  will  be  subject  to  subsequent 
increases  should  future  payment  be  missed  in  a  manner 
described  within  this  section.  If  the  DPR  and  corresponding 
APR  increase,  the  FINANCE  CHARGE  will  increase  and 
your minimum payment may be higher.

b.  Timing  of  Finance  Charges  and  Payments.  You  will  be 
obligated  to  pay  a  finance  charge  that  will  begin  to  accrue 
as  of  the  date  on  which  any  credit  advance  is  made. There  is 
no  grace  period  in  which  you  may  avoid  incurring  a  finance 
charge  by  paying  off  the  balance.  Credit  advances  may  be 
directly deposited to one of your deposit accounts and will be 
subject to a finance charge from the date of deposit even if you 
do not withdraw the money immediately. Credit advances and 
payments  made  by  automatic  transfer  will  be  posted  to  your 
account  when  made.  When  you  make  a  payment  during  the 

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period  on  which  your  monthly  statement  is  based,  then  this 
statement will specify the amount of interest that you paid.

c.  How  to  Determine  Unpaid  Daily  Balance  and  Finance 
Charges. The unpaid daily principal balance is the amount of 
outstanding  indebtedness  that  remains  unpaid  at  the  close  of 
each business day after all transactions for the day are posted 
to your Line of Credit. Transactions are posted by subtracting 
the  amount  of  any  payments  or  credits  (thus  decreasing  the 
balance) and adding the amount of any new advances plus the 
cost  of Voluntary  Payment  Protection,  if  any  (thus  increasing 
the  balance).  The  daily  principal  balance  will  include  any 
unpaid  fees  or  charges  including  finance  charges,  unless 
otherwise foregone by BECU or prohibited by applicable law. 
We multiply this balance by the applicable daily periodic rate 
to calculate the daily finance charge, then add this charge to the 
daily finance charges for the other days in the period on which 
your monthly statement is based. The total finance charge is the 
sum of the daily finance charges during this period.

d.  Determination  of  DPR  and  Corresponding  APR.  The 
DPR  and APR  for  which  you  initially  qualify  now  or  in  the 
future may depend on your credit qualifications, income, credit 
or  employment  history.  The  DPR    and    corresponding   APR 
for each account under the Plan will be set forth in the Credit 
Voucher that is sent to you. Your rate on any account is subject to 
change with additional advances, based on your credit history. 
BECU may change the rates it offers from time to time and may 
review  your  credit  qualifications  periodically  and  adjust  your 
DPR and corresponding APR based on changes in your credit 
qualifications.  If  you  receive  your  initial  Credit Voucher  after 
the time of the initial advance on your account, then you may 
cancel the Line of Credit account without obligation if, within 
four  business  days  of  the  date  of  your  initial  Credit  Voucher, 
you  provide  BECU  with  written  notice  and  return  all  of  the 
funds that BECU initially advanced to you. If you use or retain 
the account funds after that date, you waive any right to cancel 
this Agreement.

4.  Other Account Fees and Charges

a.  A Late Payment Fee in an amount equal to $25.00 or 5% of 
the minimum payment, whichever is greater, will be imposed on 
payments that are not paid or are paid ten (10) or more calendar 
days after the payment due date.

b.  A  Returned  Payment  Fee  in  an  amount  equal  to  $25.00  or 
the amount of the returned payment, whichever is smaller, will 
be  imposed  if  any  check,  instrument  or  other  item  given  as 
payment on your Plan is uncollectible or is dishonored for any 
reason. Unless otherwise required by law, we are not obligated 
to attempt to collect any check more than once.

c.  A Collection Charge will be imposed if we must telephone 
you, write to you, or make a personal visit due to any default 
on your part.

8

5.  Advances and Access

a.  Limitations on Credit Advances. You will receive a Credit 
Voucher showing the  amount of the credit limit on your Line 
of Credit, which is the maximum amount you may draw upon 
without  getting  our  specific  approval  for  additional  advances. 
You may access credit on your Line of Credit, repay any portion 
of the amount borrowed, and reborrow any portion up to your 
credit limit from time to time without limitation.

b.  Overdraft Access. You may access your Line of Credit by 
writing  drafts,  and  overdrawing  your  checking    account    or 
your  deposit  account  with  checking  account  features  with  us, 
as specifically designated by you for overdraft protection. We 
may, at our sole discretion, access this account on your behalf 
if you have scheduled automatic payments for which there are 
not sufficient collected funds in your checking account or your 
deposit account with checking account features. We will not do 
this if the advance to cover the scheduled payment would cause 
your credit limit to be exceeded. We will treat the overdraft as 
a  request  for  an  advance  on  your  Line  of  Credit  and  we  will 
allow such access subject to the terms of this Agreement. You 
understand  that  any  owner  on  your  checking  account  or  your 
deposit  account  with  checking  account  features  may  obligate 
you  to  overdraft  advances.  Line  of  Credit  overdraft  funds 
transfers  will  be  made  in  $100.00  increments  (or  the  unused 
portion  of  the  available  credit  limit  if  less  than  $100.00)  and 
will  be  transferred  to  your  checking  account  or  your  deposit 
account  with  checking  account  features.  You  agree  not  to  let 
the  overdrawn  balance  exceed  your  approved  credit  limit.  If 
you  fail  to  meet  any  conditions  of  your  checking  account  or 
your deposit account with checking account features, we may 
cancel your Line of Credit immediately without notice. In any 
event,  you  hold  us  harmless  from  any  and  all  liability  which 
might arise if the transfer does not occur. Transfers from deposit 
accounts  will  be  governed  by  the  Membership  and  Account 
Agreement. Transfers from a Line of Credit will be governed 
by this Agreement.

c.  Suspension of Line. Your  ability  to  draw  upon  the  Line 
of  Credit  will  be  suspended  immediately  if:  (1)  the  account 
specifically designated for overdraft protection by you is closed 
for any reason; (2) your automatic payment transfer to your Line 
of Credit is cancelled for any reason; or (3) we determine that 
no Line of Credit advances have been made within ninety (90) 
days from the account establishment or within one (1) year from 
the last advance. You may request that your Line of Credit be 
reinstated, upon re-enrolling for automatic payment transfer and 
upon specifically designating a deposit account with checking 
account features for overdraft protection.

6.  Change  in  Terms  (including  Finance  Charges).  You  agree 
that we can change the terms of the Line of Credit (including but not 
limited to any of the examples of changes specified in Section 13.b 
of Part A of this Agreement) at any time upon proper advance notice 
to you, where required by law. Changes may apply to both new and 
outstanding balances.

9

C.  ADDITIONAL  TERMS  APPLICABLE  TO  CREDIT 
CARDS

This section contains additional terms and conditions pertaining to 
the credit card account of your Plan (“Card”). References to “Card” 
below relate to the account associated with the credit card and not 
only  to  transactions  conducted  through  use  of  the  physical  credit 
card,  other  credit  instrument  or  device  which  we  supply  to  you, 
itself. The terms and conditions in this section are in addition to and 
modify  the  terms  and  conditions  of  the  Plan. All  other  attributes, 
terms  and  conditions  of  the  Plan,  including  but  not  limited  to  the 
security interest granted under Section 8 of Part A of this Agreement, 
are not modified by this section and will continue to govern your 
Card account. In the event of an inconsistency between Section I A 
and this section I C, the terms of this section I C shall prevail.

1.  Responsibility  and  Applicability  of  Terms.  Any  person  or 
entity  that  has  accepted,  signed,  used,  or  authorized  the  use  of  a 
Card under the Plan agrees to be and is bound by the terms of this 
Agreement.  In  this Agreement,  the  word  “Cardholder”  means  the 
applicant and co-applicant(s) for the Plan associated with the Card, 
and each authorized user of the Card (“User”), whether named in an 
application as a User, or otherwise. In this Part C of the Agreement, 
“you”  means  the  Cardholder(s)  associated  with  a  particular  Card 
account. The  following  additional  definitions  apply  in  this  Part  C 
and on your monthly statement.

New  Balance:  The  sum  of  all  of  the  unpaid  Purchases,  Cash 
Advances,  Balance  Transfers,  finance  charges,  late  payment 
fees, and any other fees or charges outstanding on the closing 
date.

Previous  Balance:  The  sum  of  all  unpaid  Purchases,  Cash 
Advances,  Balance  Transfers,  finance  charges,  late  payment 
fees,  and  any  other  fees  and  charges  at  the  beginning  of  the 
billing  cycle  (it  is  the  same  amount  that  was  shown  as  “New 
Balance” on the closing date on the statement for the preceding 
billing cycle).

Purchases: Transactions involving advances other than Balance 
Transfers and Cash Advances. Purchases may include Foreign 
Transactions, account charges, and adjustments associated with 
any transaction.

2.  Liability. You will be liable for all credit obtained under your 
Card by any Cardholder. If there is more than one Cardholder, then 
each  will  be  liable,  jointly  and  severally,  for  all  credit  obtained 
through use of the Card. If two or more persons are responsible to 
pay any outstanding balance, we may refuse to release any of them 
from  liability  until  all  of  the  unexpired  Cards  issued  pursuant  to 
the Plan have been returned to us and the balance is paid in full. If 
you request us to issue a Card on your account to another person, 
or if you allow any person to have access to your Card or account 
number with your permission to make a charge, you will be liable 
for all charges made by that person, including charges for any Cash 
Advances or any Purchases from merchants or in amounts that you 
may not have intended the person to make. In addition, you will owe 
us finance charges and other fees and charges on these transactions, 
to the same extent as if you made them yourself.

3.  Purchases and Cash Advances. Any Cardholder can use the 
Card  for  Purchases  and  Cash Advances. You  may  not  use  the 
Card for any illegal or unlawful transaction and we may decline to 
authorize  any  transaction  that  we  believe  poses  an  undue  risk  of 
illegality or unlawfulness.

10

4.  Balance Transfers. You may use your Card to transfer balances 
from other accounts to your Card with us (“Balance Transfer”). You 
may request a Balance Transfer by completing the balance transfer 
portion of the credit application, by completing and returning to us 
one of the balance transfer requests forms we may send you from 
time  to  time,  or  by  writing  or  telephoning  us.  Interest  begins  to 
accrue as of the date a balance transfer is posted to your account. 
You agree that you will not make Balance Transfers payable to cash, 
to  you,  to  any  individual,  to  a  deposit  account,  or  to  any  BECU 
loan account and, if you do make any such Balance Transfer, BECU 
reserves the right to convert the transaction to a Cash Advance.

5.  Daily  Periodic  Rate  (DPR)  and  Annual  Percentage  Rate 
(APR).  The  DPR  and  corresponding  APR  used  to  calculate  the 
FINANCE  CHARGE  for  your  Card  will  be  stated  in  a  Credit 
Voucher provided to you when you open your credit card account. 
(That document is a part of this Agreement.) After you open your 
account,  rate  information  will  be  provided  in  periodic  statements 
that we send to you.

a.  Variable  Rates.  A  variable  DPR  and APR  will  be  used  to 
calculate  the  interest  charge  applicable  to  your  account,  after 
the  expiration  of  any  applicable  introductory  rate  period. The 
APR  will  be  based  on  the  value  of  an  index.  The  index  will 
be the highest U.S. Prime Rate published in the Money Rates 
section of The Wall Street Journal on the first business day of 
each month. This Prime Rate is a reference index and is not the 
lowest interest rate available.  If The Wall Street Journal does 
not publish the U.S. Prime Rate, or if it changes the definition of 
the U.S. Prime Rate, we may substitute another index, subject 
to applicable law. To determine the APR that will apply to your 
credit  card,  we  will  add  a  margin  to  the  value  of  the  index. 
The  current  range  of APRs  that  can  apply  is  disclosed  in  the 
Disclosures. The margin and the corresponding APR applicable 
to your account will be stated in a Credit Voucher provided to 
you  when  you  open  your  account,  and  may  depend  on  your 
credit  qualifications,  income,  credit  or  employment  history. 
Your APR  can  change  on  the  first  business  day  of  the  billing 
cycle  each  month,  based  on  the  index  rate  in  effect  as  of  the 
first day of the prior calendar month. Increases or decreases in 
the  U.S.  Prime  Rate  will  cause  increases  or  decreases  in  the 
APR, resulting in increases or decreases in the interest charge, 
which in turn will affect the number of your regularly scheduled 
minimum payments. There is no limit on the amount by which 
this variable APR can change in any month.

b.  Introductory  or  Promotional  Rate.  If  you  have  not 
previously  received  a  BECU  credit  card  and  you  establish 
a  BECU  credit  card  account,  you  may  be  eligible  for  an 
introductory  rate  or  promotional  rate.  Any  introductory  rate, 
and the period for which it will be in effect, will be stated on 
the Credit Voucher provided to you when you open your credit 
card account. Any promotional rate, and the period for which it 
will be in effect, will be stated in a notice provided to you at the 
beginning of the promotional rate period. The introductory rate 
or promotional rate may be extended by BECU in its discretion.

11

6.  Finance Charges

a.  Purchases. A finance charge will be imposed on the portion 
of purchases that are included in the New Balance and remain 
unpaid by the payment due date on your monthly statement, and 
on purchases made during the following billing cycle.

b.  Cash  Advances.  Finance  charges  will  be  imposed  on  the  
aggregate balance including all Cash Advances as described in 
Section 7 of this part C (below), starting on the date of the Cash 
Advance and lasting until paid in full.

c.  Balance Transfers. Finance charges will be imposed on the 
aggregate balance including all Balance Transfers as described 
in Section 7 of this part C (below), starting on the date of the 
Balance Transfer and lasting until paid in full.

7.  How to Determine Finance Charges:

a.  The types of FINANCE CHARGES that may be assessed 
on  your  account  are  daily  periodic  rate  finance  charges  and 
transaction finance charges. Your total FINANCE CHARGES 
each billing cycle is the sum of each type of finance charge.

b.  Calculation of  Finance  Charge. All  finance  charges  for 
Purchases,  Cash  Advances  and  Balance  Transfers  are  added 
together to calculate the annual percentage rate for each billing 
cycle.

(i) Calculation of Finance Charges for Cash Advances and 
Balance  Transfers.  A  Finance  Charge  on  a  Cash  Advance 
or  Balance  Transfer  will  be  imposed  from  the  date  the  Cash 
Advance  or  Balance  Transfer  is  posted  to  your  account  until 
paid in full. There is no grace period in which you may avoid 
incurring a finance charge by paying off the balance resulting 
from  a  Cash  Advance  or  Balance  Transfer.  We  calculate  the 
Finance Charge by multiplying the Average Daily Balance by 
the  number  of  days  in  the  billing  cycle  and  then  multiplying 
by the Daily Periodic Rate. To get the Average Daily Balance 
attributable to Cash Advances and Balance Transfers, we take 
the beginning balance each day, add any new Cash Advances 
and  Balance  Transfers,  and  subtract  any  payments,  credits 
posted to your account and unpaid Finance Charges and other 
charges. This gives us the daily balance. Then we add up all the 
daily balances for the billing cycle and divide the total by the 
number  of  days  in  the  billing  cycle  to  determine  the Average 
Daily Balance.

(ii) Calculation of Finance Charges for Purchases. To avoid 
incurring  Finance  Charges  on  the  balance  of  the  Purchases 
reflected  on  the  statement,  you  must  pay  the  entire  New 
Balance  shown  on  your  statement  on  or  before  the  Payment 
Due Date shown on your statement each month. If you do not 
pay  the  entire  New  Balance  on  or  before  the  Payment  Due 
Date each month, the unpaid portion of the New Balance will 
accrue interest beginning on the first day of the billing cycle in 
which the payment is due. We calculate the Finance Charge by 
multiplying the Average Daily Balance by the number of days 
in the billing cycle and then multiplying by the Daily Periodic 
Rate.  We  calculate  the  Average  Daily  Balance  of  Purchases 
by taking the beginning balance of your account each day that 

12

is  attributable  to  Purchases,  add  any  new  Purchases  as  of  the 
date those charges are posted to your account and subtract any 
additional payments, credits, and unpaid Finance Charges and 
fees  or  other  charges.  Then  we  add  up  all  the  daily  balances 
for the billing cycle and divide the total by the number of days 
in the billing cycle. If you paid the entire New Balance shown 
on  the  previous  monthly  statement  by  the  Payment  Due  Date 
shown on that statement, the portion of the New Balance shown 
on the current statement that is paid by the Payment Due Date 
shown on that statement will be excluded from the calculation 
of the balance each day.

8.  Other Account Fees and Charges

a.  A  Late  Payment  Fee  in  an  amount  equal  to  $25.00  or  the 
amount  of  the  late  payment,  whichever  is  smaller,  will  be 
imposed on minimum payments not paid by the payment due 
date.

b.  A  Returned  Payment  Fee  in  an  amount  equal  to  $25.00  or 
the amount of the returned payment, whichever is smaller, will 
be  imposed  if  any  check,  instrument  or  other  item  given  as 
payment on your Card is uncollectible or is dishonored for any 
reason.  Unless  otherwise  required  by  law,  we  do  not  have  to 
attempt to collect any check more than once.

c.  A Card Replacement Fee of $5.00 may be assessed for each 
Card lost, stolen or destroyed.

d.  A Card Recovery Assessment will be imposed and may be 
added to your balance if: 1) you use your Card after the Card 
has been cancelled, and 2) we must pay a recovery fee to a third 
party who obtains the Card for us.

e.  A Copy Request Charge of $3.00 may be imposed for copies 
of  each  document  that  you  request  in  connection  with  this 
account, other than those provided in response to a billing error 
notice under the Fair Credit Billing Act.

f.  A  Collection  Charge  will  be  charged  if  it  is  necessary  to 
telephone  you,  write  to  you,  or  hire  a  third  party  to  make  a 
personal visit due to any default on your part. If a personal visit 
is necessary, the amount charged will be the larger of $50.00 or 
the cost of the third party’s services.

g.  A  Stop  Payment  Fee  charge  of  $5.00  may  be  imposed  for 
each stop payment on a Convenience Check.

9.  Foreign Transactions and Foreign Exchange. If you use your 
Card for an International Transaction, the exchange rate between the 
transaction  currency  and  the  billing  currency  used  for  processing 
International  Transactions  will  be  a  rate  selected  by  Visa  from 
the range of rates available in wholesale currency markets for the 
applicable  central  processing  date,  which  rate  may  vary  from  the 
rate Visa itself receives, or the government-mandated rate in effect 
for the applicable central processing date. The currency conversion 
rate  on  the  day  before  the  transaction  processing  date  may  differ 
from the rate in effect at the time of the transaction or on the date 
the transaction is posted on your account. You agree to accept the 
converted amount in U.S. dollars.

13

10.  Change in Terms. You agree that we can change the terms of 
this Agreement (including but not limited to any of the examples of 
changes specified in Section 13.b of Part A of this Agreement) at any 
time upon proper advance notice to you, where required by law. We 
consider that you have accepted changes if you keep or use the card 
after the notice. The new terms, including an increase or decrease 
in the finance charges, shall be effective as to any subsequent credit 
extended on and after the effective date of the change. New terms 
other than an increase in the finance charge shall be effective also 
as to any unpaid balance outstanding as of the effective date of the 
change.

11.  Security  Interest.  In  addition  to  the  security  interest  granted 
under  Section  8  of  Part A  of  this Agreement  and  included  in  the 
Plan,  one  or  more  of  the  following  is  applicable  as  security  for 
amounts outstanding from time to time in connection with the Card:

a.  Deposit Account. If you are issued a secured Card, you have 
signed or will be required to sign a separate security agreement 
pledging  a  specific,  non-withdrawable  portion  of  your  shares 
and/or deposits in BECU to secure your Card. The amount of 
the security for such a Card is the amount of your credit limit 
and you may not have any access to or control of that amount.

b.  Goods  Purchased.  You  hereby  grant  us  a  security  interest 
in  each  item  purchased  with  advances  obtained  under  this 
Agreement. This security interest will remain in full force and 
effect  as  long  as  there  is  an  outstanding  balance  on  the  item 
purchased. If we have the right to demand full payment of your 
new balance, we may also take possession of this property (you 
promise  to  give  it  to  us  if  we  ask)  and  sell  it  to  satisfy  your 
debts  and  obligations. Any  outstanding  debt  will  be  allocated 
upon the first-bought, first paid rule. You agree that 10 days is 
reasonable time to give you notice of any such sale.

12.  The Minimum Periodic Payment Required

a.  Payments.  Payments  received  at  Card  Services,  P.O.  Box 
84707,  Seattle WA  98124-6007  before  5  PM  Pacific Time  on 
any business day will be credited to your Card as of that date; 
payments received on or after 5 PM Pacific Time, on a weekend 
or federal holiday will be credited as of the next business day. 
Crediting  a  payment  may  be  delayed  up  to  five  days  if  the 
payment is received at any other address or not accompanied by 
the remittance portion of the monthly statement for your Card.

b.  Payment  -  Minimum  Amount  and  Allocation.  If  you 
elect  not  to  pay  your  New  Balance  in  full,  you  must  make  a 
payment according to the following schedule on or before the 
due date shown on your statement. If the New Balance is less 
than  $25,  your  minimum  payment  will  be  the  full  balance;  if 
this balance is $25 to $1,000 your minimum payment will be 
$25; if this balance is more than $1,000 your minimum payment 
will be 2½% of this balance rounded down to the nearest whole 
dollar. A credit posting from a merchant or reversal of fees do 
not constitute any part of a minimum payment. The minimum 
payment  will  be  allocated  at  BECU’s  discretion  to  pay  off 
lower rate balances, such as promotional offers, before higher 
rate balances, such as Cash Advances or Purchases. Payments 
in excess of the minimum payment will be allocated to pay off 
higher rate balances first. From time to time, we may allow you 

14

to  skip  your  Minimum  Periodic  Payment  due.  If  you  choose 
to  skip  that  payment,  FINANCE  CHARGES,  and  voluntary 
payment  protection  costs,  if  any,  will  continue  to  accrue  in 
accordance with this Agreement.

c.  Past  Due  and  Overlimit  Amounts.  In  addition  to  the 
above,  the  minimum  payment  will  also  include  the  greater 
of  any  amount  past  due  or  any  amount  by  which  the  New 
Balance  exceeds  the  approved  credit  limit  for  the  account.  If 
your account is past due, and/or overlimit, that amount of the 
minimum payment is immediately due.

d.  Payment in Full. The payment of a New Balance in full will 
not eliminate the need to make a minimum payment for the next 
billing cycle if there are new purchases or cash transactions in 
the next billing cycle.

13.  Lost, Stolen, or Unauthorized Use of Your Card. You agree 
to notify us immediately, orally or in writing, of the loss, theft, or 
unauthorized  use  of  your  Card.  We  may  investigate  any  cases  of 
unauthorized  use  of  your  Card. We  may  terminate  or  limit  access 
to  your  Card  if  you  have  notified  us  or  we  have  determined  that 
your Card or convenience checks may have been lost or stolen, or 
that  there  may  be  unauthorized  access  to  your  Card.  Unless  you 
have been negligent or have engaged in fraud, you will not be liable 
for any unauthorized transactions using your lost or stolen Card. If 
you are liable for unauthorized transactions, your liability will not 
exceed $50. You will not be liable for unauthorized transactions that 
occur after you notify us at:

BECU, P.O. Box 97050,  Seattle, WA 98124-9750
Telephone: (206) 439-5700 or outside Seattle at 1-800-233-2328 
Hours: 7:00 a.m. - 7:00 p.m. PT Monday-Friday;
9:00 a.m. - 1:00 p.m. PT Saturday.
After hours only for use of reporting the loss, theft,  
or unauthorized use of your Card: Call 1-800-449-7728

14.  Additional Provisions

a.  Ownership  of  Cards.  Any  Card  is  our  property  and  must 
be  returned  to  us  or  our  agent,  immediately  upon  demand. 
If  we  ask,  you  will  destroy  the  Card  by  cutting  it  in  half  and 
will surrender it to us or our agent, mail it to us, or take it to a 
location we designate.

b.  Honoring  of  Card.  We  will  not  be  responsible  for  the 
failure or refusal of anyone to honor the Card. Although your 
New Balance may be less than your credit limit, we may fail or 
decline to authorize a particular transaction due to the failure of 
a communications or computer system, due to other operational 
difficulties or due to issues particular to your account, including 
your  default  of  any  agreement  with  us,  an  adverse  change  in 
your financial situation, an amendment or termination of your 
participation in the Plan or, at our discretion, other reasons that 
we deem to be appropriate.

c.  Transfer  of  Card.  You  cannot  transfer  your  Card  to  any 
other person, although you will be liable for any use by anyone 
else that has been authorized by you or another Cardholder.

d.  Transactions  with  Internet  Merchants.  In  order  to 
make  transactions  over  the  internet,  merchants  may  request 

15

your  Verified  by  Visa  password  to  complete  the  transaction. 
If  a  password  is  not  provided,  the  merchant  may  deny  the 
transaction.  If  the  password  is  incorrect,  we  may  deny  the 
transaction.

e.  Merchant Return Policy. If a merchant discloses a policy 
such as “no returns,” “no refund”, “no return or credit without 
receipt”, “as is”, “store credit only”, or “all sales final”, you will 
be bound by that policy when you use your Card to buy goods 
or services from that merchant.

f.  Merchant Refunds. If a seller agrees to give you a refund 
or adjustment, you will accept a credit to your Card in lieu of 
a cash refund.

g.  Merchant  Reservations.  When  using  your  account  to 
make  travel  or  lodging  reservations,  obtain  the  merchant’s 
cancellation policy and follow it if you cancel. If you cancel, 
obtain  the  merchant’s  cancellation  number  that  it  is  required 
to  give  you.  The  merchant  may  charge  you  for  a  cancelled 
transaction  unless  you  can  provide  us  with  the  merchant’s 
cancellation number.

h.  Recurring  Merchant  Transactions.  If  you  authorize  a 
merchant  to  charge  your  account  for  repeat  transactions  with 
your  Card,  you  must  notify  the  merchant  when  you  want  to 
discontinue  the  repeat  transactions  or  if  your  Card  account  is 
closed or a new Card number is issued by us.

i.  Merchant  Dispute  Assistance.  If  you  disagree  with  a 
transaction  on  your  statement  or  have  a  dispute  with  the 
merchant  as  a  result  of  the  transaction,  you  will  provide 
information  or  assistance  we  reasonably  request  to  permit  us 
to  investigate  the  transaction.  Otherwise,  you  will  pay  us  for 
any resulting loss we have (up to the amount of the transaction) 
unless  we  are  prohibited  by  applicable  law  from  holding  you 
liable for our loss. If any provision of this paragraph conflicts 
with any part of the “Your Billing Rights” section below that is 
applicable to the particular transaction, the terms of the “Your 
Billing Rights” section will control.

j.  Transactions.  For  statement  verification,  you  will  retain 
your  copy  of  each  receipt  (ticket/draft)  resulting  from  each 
Purchase, Cash Advance, or other transaction on your Card. We 
will provide you with documentary evidence of each transaction 
upon your reasonable request or upon proper written notice of a 
billing error. (See section C.8.e for cost information.)

k.  Phone  Inquiries.  Inquiries  regarding  your  Card  may  be 
made by calling BECU at 206-439-5700 or, outside Seattle at 
1-800- 233-2328 or by writing us at the address provided below.

l.  Our  Address.  Please  address  all  other  correspondence, 
letters and notices (excluding payments) with respect to Cards 
to  us  at:  Customer  Service  P.O.  Box  31112  Tampa  Florida 
33631-3112.

m. Inactivity. BECU reserves the right to terminate the credit if 
there are no transactions in one year.

n.  Non-Activation. If the Cardholder fails to activate the Card 
within 30 calendar days after the card is sent to the Cardholder, 
BECU reserves the right to cancel your account.

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o.  Closing  your  Account.  You  can  cancel  or  close  your 
account  by  either  calling  us  at  206-439-5700  or,  outside 
Seattle at 1-800-233-2328 or writing us at the address provided 
above.  If  you  cancel  the Account,  you  must  immediately  pay 
everything  you  owe  us,  including  any  amounts  owed  but  not 
yet billed to you. If you do not pay us immediately, outstanding 
balances  will  continue  to  accrue  finance  charges  and  other 
fees or charges, and be subject to the terms and conditions of 
this Agreement. You also agree to return to us or destroy your 
Card(s)  and  any  unused  Convenience  Checks. You  agree  that 
you will not attempt to make a Purchase or Cash Advance after 
you have been notified of your or our termination or suspension 
of your credit privileges. You further understand and agree that 
it  is  your  sole  responsibility  to  terminate  your  authorization 
of  all  reoccurring  transactions  you  may  have  scheduled  with 
merchants or other third parties.

15.  BECU REWARDS PROGRAM OPTION. You may elect to 
add the BECU Rewards Program (“Program”) to your Card account. 
Upon enrolling in the Program, you agree to accept the terms and 
conditions  contained  in  the  BECU  Rewards  Program  Terms  and 
Conditions that are in addition to the terms and conditions of this 
Agreement and which otherwise governs your Card. The terms of 
the  Program  become  effective  immediately  upon  our  receipt  and 
acknowledgment of your instructions to enroll you in the Program 
and  will  apply  only  to  the  purchases  of  goods  and  services  made 
with your Card after that effective date.

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II. YOUR BILLING RIGHTS

Your Billing Rights: Keep this Document for Future Use

This notice tells you about your rights and our responsibilities 
under the Fair Credit Billing Act.

What To Do If You Find a Mistake on Your Statement

If  you  think  there  is  an  error  on  your  credit  card  statement,  write 
to us at:

Customer Service 
P.O. Box 31112  
Tampa, FL 33631-3112

If  you  think  there  is  an  error  on  your  personal  line  of  credit 
statement, write to us at:

Research and Adjustments 
P.O. Box 97050 
Seattle, WA 98124-97050

In your letter, give us the following information:

•  Account information: Your name and account number.

•  Dollar amount: The dollar amount of the suspected error.

•  Description  of  problem:  If  you  think  there  is  an  error  on  your 
bill, describe what you believe is wrong and why you believe it is 
a mistake.

You must contact us:

•  Within 60 days after the error appeared on your statement.

•  At  least  3  business  days  before  an  automated  payment  is 
scheduled,  if  you  want  to  stop  payment  on  the  amount  you  think 
is wrong.

You must notify us of any potential errors in writing. You may call 
us,  but  if  you  do  we  are  not  required  to  investigate  any  potential 
errors and you may have to pay the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:

1.  Within  30  days  of  receiving  your  letter,  we  must  tell  you  that 
we  received  your  letter.  We  will  also  tell  you  if  we  have  already 
corrected the error.

2.  Within 90 days of receiving your letter, we must either correct the 
error or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:

•  We cannot try to collect the amount in question, or report you as 
delinquent on that amount.

•  The charge in question may remain on your statement, and we 
may continue to charge you interest on that amount.

•  While you do not have to pay the amount in question, you are 
responsible for the remainder of your balance.

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•  We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:

•  If we made a mistake: You will not have to pay the amount in 
question or any interest or other fees related to that amount.

•  If we do not believe there was a mistake: You will have to pay the 
amount in question, along with applicable interest and fees. We will 
send you a statement of the amount you owe and the date payment 
is due. We may then report you as delinquent if you do not pay the 
amount we think you owe.

If you receive our explanation but still believe your bill is wrong, 
you must write to us within 10 days telling us that you still refuse to 
pay. If you do so, we cannot report you as delinquent without also 
reporting that you are questioning your bill. We must tell you the 
name  of  anyone  to  whom  we  reported  you  as  delinquent,  and  we 
must let those organizations know when the matter has been settled 
between us.

If we do not follow all of the rules above, you do not have to pay 
the first $50 of the amount you question even if your bill is correct.

Your  Rights  If  You  Are  Dissatisfied  With  Your  Credit  Card 
Purchases

If  you  are  dissatisfied  with  the  goods  or  services  that  you  have 
purchased with your credit card, and you have tried in good faith to 
correct the problem with the merchant, you may have the right not 
to pay the remaining amount due on the purchase.

To use this right, all of the following must be true:

1.  The purchase must have been made in your home state or  within 
100 miles of your current mailing address, and the purchase price 
must have been more than $50. (Note: Neither of these are necessary 
if your purchase was based on an advertisement we mailed to you, 
or if we own the company that sold you the goods or services.)

2.  You must have used your credit card for the purchase. Purchases 
made with cash advances from an ATM or with a check that accesses 
your credit card account do not qualify.

3.  You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with 
the purchase, contact us in writing at:

Customer Service 
P.O. Box 31112 
Tampa, FL 33631-3112.

While we investigate, the same rules apply to the disputed amount 
as  discussed  above. After  we  finish  our  investigation, we  will  tell 
you our decision. At that point, if we think you owe an amount and 
you do not pay, we may report you as delinquent.

BECU 2015550 4/2015 ALL RIGHTS RESERVED

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BECU 550 4/2015