FR833282333_JCPENNEY REwaRds CREdIT CaRd
T&C PLCC PDF
6/12

GE CaPITaL RETaIL BaNK 
sECTION I: RaTEs aNd FEEs TaBLE 
JCPENNEY REwaRds CREdIT CaRd aCCOUNT aGREEMENT 
PRICING INFORMaTION

Interest Rates and Interest Charges

annual Percentage Rate 
(aPR) for Purchases

26.99%

How to avoid Paying Interest

Your due date is at least 23 days after the close of each billing cycle. We will not charge 
you any interest on purchases if you pay your entire balance by the due date each month.

Minimum Interest Charge

If you are charged interest, the charge will be no less than $2.00.

Fees

Penalty Fees

•	Late Payment

Up to $35

How we will Calculate Your Balance: We use a method called “daily balance”. See your credit card agreement below for 
more details. 

sECTION II: RaTEs, FEEs aNd PaYMENT INFORMaTION 
JCPENNEY REwaRds CREdIT CaRd aCCOUNT aGREEMENT

How Interest is Calculated

Your Interest Rate

We  use  a  daily  rate  to  calculate  the  interest  on  the  balance  on  your  account  each  day.  The  daily  rate  for 
purchases  is  the  APR  times  1/365.  The  daily  rate  for  purchases  is  .07395%  (APR  26.99%).  Interest  will  be 
imposed in amounts or at rates not in excess of those permitted by applicable law.

when we Charge Interest 

We charge interest on your purchases from the date you make the purchase until you pay the purchase in full. 
See exceptions below.

•	We	will	not	charge	you	interest	during	a	billing	cycle	on	any	purchases	if:

1. You had no balance at the start of the billing cycle; OR

2. You had a balance at the start of the billing cycle and you paid that balance in full by the due date 

in that billing cycle.

•	We	will	credit,	as	of	the	start	of	the	billing	cycle,	any	payment	you	make	by	the	due	date	that	we	allocate	

to	purchases	if:

1. You had no balance at the start of the previous billing cycle; OR

2. You had a balance at the start of the previous billing cycle and you paid that balance in full by the 

due date in the previous billing cycle.

How we Calculate Interest

How Fees work 

Late Payment Fee

We figure the interest charge on your account separately for each balance type. We do this by applying the daily 
rate to the daily balance for each day in the billing cycle. A separate daily balance is calculated for the following 
balance	types,	as	applicable:	purchases	and	balances	subject	to	different	interest	rates,	or	special	promotions.	
See below for how this works.

1. How to get the daily balance. We take the starting balance each day, add any new charges and fees, 
and subtract any payments or credits. This gives us the daily balance. Insurance premiums, if any, are 
not	included	in	the	daily	balance	subject	to	interest	charge.	Late	payment	fees	and	debt	cancellation	
fees are treated as new purchases.

2. How to get the daily interest amount. We multiply each daily balance by the daily rate that applies.

3. How to get the starting balance for the next day. We add the daily interest amount in step 2 to the daily 

balance from step 1.

4. How  to get the interest charge for the  billing cycle. We add  all the daily interest amounts that were 

charged during the billing cycle.

We charge a minimum of $2.00 of interest in any billing cycle in which you owe interest. This charge is added 
proportionately to each balance type.

We will charge this fee if we do not receive the total minimum payment due on your account by 5 p.m. (ET) on 
the	due	date.	This	fee	is	equal	to:

1. $25, if you have paid your total minimum payment due by the due date in each of the prior six billing 

cycles.

  OR

2. $35, if you have failed to pay your total minimum payment due by the due date in any one or more of 

the prior six billing cycles.

The late payment fee will not be more than the total minimum payment that was due.

Minimum Payment Calculation 

Your total minimum payment is calculated as follows.

The	greater	of:

1.	The	sum	of:

(a) $25, or $35 (which includes any past due amounts) if you have failed to pay at least the total minimum payment due by the due date in any one or 

more of the prior six billing cycles; PLUS

(b) Any credit insurance premiums charged in the current billing cycle,

OR

2.	The	sum	of:

(a)	The	following	amounts,	rounded	up	to	the	next	highest	whole	dollar:

(i) Any past due amounts; PLUS

(ii) 1% of your new balance shown on your billing statement; PLUS

(iii) Any late payment fees charged in the current billing cycle; PLUS

(iv) All interest charged in the current billing cycle; PLUS

(b) Any credit insurance premiums charged in the current billing cycle

OR

3.	If	your	account	balance	does	not	include	debt	cancellation	fees,	the	sum	of:

(a) Any unpaid interest; PLUS

(b) Any credit insurance premiums and other insurance premiums charged in the current billing cycle; PLUS

(c) Any past due amounts.

Your total minimum payment will never be more than your new balance.

special Promotional Financing Offer Information. At times, we may offer you special financing promotions for certain transactions (“special promotions”). 
The terms of this Agreement apply to any special promotions. However, any special promotional terms that are different than the terms in this Agreement will 
be explained on special promotion promotional advertising or other disclosures provided to you.

Below	is	a	description	of	certain	promotions	that	may	be	offered	at	jcpenney	stores	in	the	U.S.	and	online	at	jcp.com:

•	 No Interest For 6, 12, 18, or 24 Months

•	 No Interest Until January 1, 2013; or June 1, 2013

For each promotion, after the promotion ends, the APR that applies to your account when the 
promotional purchase is made will apply. At the time your account is opened, the Purchase APR 
is 26.99%.

When you make a qualifying purchase under one of these promotions, no interest will be assessed on the purchase during the promotional period, but minimum 
monthly payments are required. Regular account terms apply to non-promotional purchases and, after promotion ends, to your promotional purchases. Offers 
are	subject	to	credit	approval.	These	promotional	offers	may	not	be	available	at	all	times	for	all	purchases.	Please	see	any	special	promotion	advertising	or	other	
disclosures provided to you for the full terms of any special promotion offered.

Below	is	a	description	of	certain	special	promotions	that	may	be	offered	at	jcpenney	stores	in	Puerto	Rico:

•	 No Interest if Paid in Full Within 12 Months

For each promotion, if the promotional balance is not paid in full within the promotional period, 
interest will be imposed from the date of purchase at the Purchase APR that applies to your 
account  when  the  promotional  purchase  is  made.  At  the  time  your  account  is  opened,  the 
Purchase APR is 26.99%.

When you make a qualifying purchase under one of these promotions, no interest will be assessed on the purchase if you pay the following (the “promotional 
balance”)	in	full	within	the	applicable	promotional	period:	(1)	the	promotional	purchase	amount,	and	(2)	any	related	optional	credit	insurance/debt	cancellation	
charges.  If  you  do  not,  interest  will  be  assessed  on  the  promotional  balance  from  the  date  of  the  purchase.  Minimum  monthly  payments  are  required. 
Regular	account	terms	apply	to	non-promotional	purchases	and,	after	promotion	ends,	to	promotional	purchases.	Offers	are	subject	to	credit	approval.	These	
promotional offers may not be available at all times for all purchases.  Please see any special promotion advertising or other disclosures provided to you for the 
full terms of any special promotion offered.

sECTION III: sTaNdaRd PROVIsIONs 
JCPENNEY REwaRds CREdIT CaRd aCCOUNT aGREEMENT

aBOUT THE CREdIT CaRd aCCOUNT aGREEMENT

This agreement. This is an Agreement between you and GE Capital Retail Bank, 170 Election Road, Suite 125, Draper, UT 84020, for your credit card 
account shown above. By opening or using your account, you agree to the terms of the entire Agreement. The entire Agreement includes the four sections 
of this document, the application you submitted in connection with the account. These documents replace any other agreement relating to your account 
that you or we made earlier or at the same time.

Parties To This agreement. This Agreement applies to each accountholder approved on the account and each of you is responsible for paying the full 
amount due, no matter which one uses the account. We may treat each of you as one accountholder and may refer to each of you as “you” or “your”.  
GE Capital Retail Bank may be referred to as “we”, “us” or “our”.

Changes To This agreement. We may change, add or delete terms of this Agreement, including interest rates, fees and charges.

special Promotions. The terms of this Agreement apply to any special promotion. However, any special promotional terms that are different than the 
terms in this Agreement will be explained on promotional advertising or other disclosures provided to you.

HOw TO UsE YOUR aCCOUNT/CaRd

Use Of Your account. You may use your account only for lawful personal, family or household purposes. You may use your account for purchases from 
jcpenney	stores,	jcp.com,	or	other	companies	authorized	to	accept	the	jcpenney	rewards	credit	card.

You Promise To Pay. You promise to pay us for all amounts owed to us under this Agreement. 

Your Responsibility. Each accountholder will receive a card. You may not allow anyone else to use your account. If you do, or if you ask us to send a 
card to someone else, you will be responsible for paying for all charges resulting from their transactions. 

Purchase Limits. To prevent fraud, we may limit the number or dollar amount of purchases you can make in any particular amount of time. We also may 
decline any particular charge on your account for any reason.

Credit Limit. You will be assigned a credit limit that we may increase or decrease from time to time. If we approve a purchase that makes you go over your 
credit limit, we do not give up any rights under this Agreement and we do not treat it as an increase in either limit. 

HOw aNd wHEN TO MaKE PaYMENTs 

when Payments are due. You must pay at least the total minimum payment due on your account by 5 p.m. (ET) on the due date of each billing cycle. 
Payments received after 5 p.m. (ET) will be credited as of the next day. You may at any time pay, in whole or in part, the total unpaid balance without any 
additional	charge	for	prepayment.	If	you	have	a	balance	subject	to	interest,	earlier	payment	may	reduce	the	amount	of	interest	you	will	pay.	We	may	delay	
making credit available on your account in the amount of your payment even though we will credit your payment when we receive it.

Payment Options. You	can	pay	by	mail,	online	or	at	a	jcpenney	store.	jcpenney	stores	take	payments	that	you	make	to	them	as	a	convenience	to	you.	
We	may	not	credit	those	payments	to	your	account	until	we	receive	them.	Under	ordinary	circumstances,	any	payment	made	at	a	jcpenney	store	will	be	
credited as of the day you make such payment in the store. We may allow you to make payments over the phone but we may charge you a fee to make 
expedited phone payments. Your payment must be made in U.S. dollars by physical or electronic check, money order or a similar instrument from a bank 
located in the United States.

How To Make a Payment. You must follow the instructions for making payments provided on your billing statement. If you do not, credit of your payment 
may be delayed up to five days. Your billing statement also explains how information on your check is used.

Payment allocation. We will apply the required total minimum payment to balances on your account using any method we choose. Any payment you 
make in excess of the required total minimum payment will be applied to higher APR balances before lower APR balances. Applicable law may require or 
permit us to apply excess payments in a different manner in certain situations, such as when your account has a certain type of special promotion.

INFORMaTION aBOUT YOU 

Using and sharing Your Information. When	you	applied	for	an	account,	you	authorized	and	directed	us	to	give	information	about	you	and	your	account	
to	jcpenney	and	its	affiliates	and	licensees	(the	“jcpenney	family”).	The	jcpenney	family	will	use	the	information	in	connection	with	the	credit	program	and	for	
things like creating and updating its records for you, assisting them in better serving you, and providing you with notices of special promotions, marketing 
materials and tailored offerings. More information about how we use and share information is set forth in the privacy policy for your account. 

address/Phone Change. You agree to tell us right away if you change your address or phone number(s). We will contact you at the address or phone 
number in our records until we update our records with your new address or phone number.

Consent To Communications. You consent to us contacting you using all channels of communication and for all purposes. We will use the contact 
information you provide to us. You also consent to us and any other owner or servicer of your account contacting you using any communication channel. 
This may include text messages, automatic telephone dialing systems and/or an artificial or prerecorded voice. This consent applies even if you are charged 
for the call under your phone plan. You are responsible for any charges that may be billed to you by your communications carriers when we contact you.

Telephone Monitoring. For quality control, you allow us to listen to and/or record telephone calls between you and us.

IMPORTaNT INFORMaTION aBOUT YOUR aCCOUNT 

Closing Your account. You may close your account at any time by sending a letter to the address shown on your billing statement or calling customer 
service. We may close your account at any time, for any reason. If your account is closed, you must stop using it. You must still pay the full amount you 
owe and this Agreement will remain in effect until you do.

Collection Costs. If we ask an attorney who is not our salaried employee to collect your account, we may charge you our collection costs. These include 
court costs and reasonable attorneys’ fees.

Credit Bureau Reporting. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your 
account may be shown in your credit report. Tell us if you think we reported wrong information about you to a credit bureau. Write to us at P.O. Box 965007, 
Orlando, FL 32896-5007 (Puerto Rico and U.S. Virgin Islands residents, write to P.O. Box 364788, San Juan, PR 00936-4788). Tell us what information is 
wrong and why you think it is wrong. If you have a copy of the credit report that includes the wrong information, send us a copy. 

default. You are in default if you make a late payment, do not follow any other term of this Agreement or become bankrupt or insolvent. If you default 
or upon your death, we may (a) request payment of the full amount due right away, (b) take legal action to collect the amounts owed, and/or (c) take any 
other action allowed.

disputed amounts. The billing rights summary in section IV of this agreement describes what to do if you think there is a mistake on your 
bill. If you send us correspondence about a disputed amount or payment, you must send it to the address for billing inquiries. we do not 
give up any rights under this agreement if we accept a payment marked “payment in full” or given with any other conditions or limitations.

Unauthorized Use. If your card is lost, stolen or used without your consent, call us immediately at (800) 542-0800 (Puerto Rico and U.S. Virgin Islands 
residents,	call	1-800-981-8400).	You	will	not	be	liable	for	unauthorized	use	on	your	account,	but	you	will	be	responsible	for	all	use	by	anyone	you	give	your	
card to or allow to use your account.

IMPORTaNT INFORMaTION aBOUT THIs aGREEMENT 

assignment. We may sell, assign or transfer any or all of our rights or duties under this Agreement or your account, including our rights to payments. 
We do not have to give you prior notice of such action. You may not sell, assign or transfer any of your rights or duties under this Agreement or  
your account.

Enforceability. If any part of this Agreement is found to be void or unenforceable, all other parts of this Agreement will still apply.

Governing Law. Except as provided in the Resolving a Dispute with Arbitration section, this Agreement and your account are governed by federal law 
and, to the extent state law applies, the laws of Utah without regard to its conflicts of law principles. This Agreement has been accepted by us in Utah.

waiver. We may give up some of our rights under this Agreement. If we give up any of our rights in one situation, we do not give up the same right in 
another situation.

REsOLVING a dIsPUTE wITH aRBITRaTION 

PLEasE  REad  THIs  sECTION  CaREFULLY.  IF  YOU  dO  NOT  REJECT  IT,  THIs  sECTION  wILL  aPPLY  TO  YOUR  aCCOUNT,  aNd  MOsT 
dIsPUTEs BETwEEN YOU aNd Us wILL BE sUBJECT TO INdIVIdUaL aRBITRaTION. THIs MEaNs THaT: (1) NEITHER a COURT NOR a 
JURY wILL REsOLVE aNY sUCH dIsPUTE; (2) YOU wILL NOT BE aBLE TO PaRTICIPaTE IN a CLass aCTION OR sIMILaR PROCEEdING; 
(3) LEss INFORMaTION wILL BE aVaILaBLE; aNd (4) aPPEaL RIGHTs wILL BE LIMITEd.

• What claims are subject to arbitration

1.  If either you or we make a demand for arbitration, you and we must arbitrate any dispute or claim between you or any other user of your 

account, and us, our affiliates, agents and/or J. C. Penney Corporation, Inc. if it relates to your account, except as noted below.

2.		We	 will	 not	 require	 you	 to	 arbitrate:	 (1)	 any	 individual	 case	 in	 small	 claims	 court	 or	 your	 state’s	 equivalent	 court,	 so	 long	 as	 it	 remains	 an	
individual case in that court; or (2) a case we file to collect money you owe us. However, if you respond to the collection lawsuit by claiming any 
wrongdoing, we may require you to arbitrate.

3. Notwithstanding any other language in this section, only a court, not an arbitrator, will decide disputes about the validity, enforceability, coverage 
or scope of this section or any part thereof (including, without limitation, the next paragraph of this section and/or this sentence). However, 
any dispute or argument that concerns the validity or enforceability of the Agreement as a whole is for the arbitrator, not a court, to decide.

• No Class Actions

YOU aGREE NOT TO PaRTICIPaTE IN a CLass, REPREsENTaTIVE OR PRIVaTE aTTORNEY GENERaL aCTION aGaINsT Us IN 
COURT OR aRBITRaTION. aLsO, YOU MaY NOT BRING CLaIMs aGaINsT Us ON BEHaLF OF aNY aCCOUNTHOLdER wHO Is 
NOT aN aCCOUNTHOLdER ON YOUR aCCOUNT, aNd YOU aGREE THaT ONLY aCCOUNTHOLdERs ON YOUR aCCOUNT MaY 
BE JOINEd IN a sINGLE aRBITRaTION wITH aNY CLaIM YOU HaVE. If a court determines that this paragraph is not fully enforceable, 
only	this	sentence	will	remain	in	force	and	the	remainder	will	be	null	and	void,	and	the	court’s	determination	shall	be	subject	to	appeal.	This	
paragraph does not apply to any lawsuit or administrative proceeding filed against us by a state or federal government agency even when such 
agency is seeking relief on behalf of a class of borrowers, including you. This means that we will not have the right to compel arbitration of any 
claim brought by such an agency.

• How to start an arbitration, and the arbitration process

1.  The  party  who  wants  to  arbitrate  must  notify  the  other  party  in  writing.  This  notice  can  be  given  after  the  beginning  of  a  lawsuit  or  in   
papers  filed  in  the  lawsuit.  Otherwise,  your  notice  must  be  sent  to  GE  Capital  Retail  Bank,  Legal  Operation,  P.O.  Box  29110,   
Shawnee	Mission,	KS	66201,	ATTN:	ARBITRATION	DEMAND.	The	party	seeking	arbitration	must	select	an	arbitration	administrator,	which	can	
be either the American Arbitration Association (AAA), 1633 Broadway, 10th Floor, New York, NY 10019, www.adr.org, (800) 778-7879, or JAMS,  
620	Eighth	Avenue,	34th	Floor,	New	York,	NY	10018,	www.jamsadr.com,	(800)	352-5267.	If	neither	administrator	is	able	or	willing	to	handle	
the dispute, then the court will appoint an arbitrator.

2.	If	a	party	files	a	lawsuit	in	court	asserting	claim(s)	that	are	subject	to	arbitration	and	the	other	party	files	a	motion	with	the	court	to	compel	

arbitration, which is granted, it will be the responsibility of the party asserting the claim(s) to commence the arbitration proceeding.

3. The arbitration administrator will appoint the arbitrator and will tell the parties what to do next. The arbitrator must be a lawyer with at least ten 
years of legal experience. Once appointed, the arbitrator must apply the same law and legal principles, consistent with the FAA, that would 
apply in court, but may use different procedural rules. If the administrator’s rules conflict with this Agreement, this Agreement will control.

4. The arbitration will take place by phone or at a reasonably convenient location. If you ask us to, we will pay all the fees the administrator or 
arbitrator charges, as long as we believe you are acting in good faith. We will always pay arbitration costs, as well as your legal fees and costs, 
to the extent you prevail on claims you assert against us in an arbitration proceeding which you have commenced.

• Governing Law for Arbitration

This Arbitration section of your Agreement is governed by the Federal Arbitration Act (FAA). Utah law shall apply to the extent state law is relevant 
under	the	FAA.	The	arbitrator’s	decision	will	be	final	and	binding,	except	for	any	appeal	right	under	the	FAA.	Any	court	with	jurisdiction	may	enter	
judgment	upon	the	arbitrator’s	award.

• How to reject this section

You may reject this Arbitration section of your Agreement. If you do that, only a court may be used to resolve any dispute or claim. 
To reject this section, you must send us a notice within 60 days after you open your account or we first provided you with your right 
to reject this section. The notice must include your name, address and account number, and must be mailed to GE Capital Retail 
Bank, P.O. Box 965012, Orlando, FL 32896-5012. This is the only way you can reject this section.

sECTION IV: OTHER IMPORTaNT INFORMaTION 
JCPENNEY REwaRds CREdIT CaRd aCCOUNT aGREEMENT
This section of the agreement includes state notices, billing rights summary and rewards terms (if applicable) and is not required to be provided as part of the 
credit card agreement posted online or provided to the CFPB.

FR833282333_JCPENNEY REwaRds CREdIT CaRd
T&C PLCC PDF
6/12