For Internal Use Only 

Account #:_____________ 

Last Name:_____________ 

AppID:_____________ 

Date:_____________ 

EFCU MASTERCARD® ACCOUNT AGREEMENT & DISCLOSURE 

In this Agreement the words “You” and “Your” mean each person, jointly and severally, who applied for this Account, signs, retains, 
uses or permits others to use or sign a credit card; “Credit Card” and “Card” means the Mastercard® Credit Card, any duplicates, 
renewals, or substitutions the Credit Union issues to You or any electronic access or check You use to obtain credit or cash from the 
Account; “Account” means Your Mastercard® Credit Card line of credit Account granted by the Credit Union; and “Credit Union”, “We”, 
“Us” and “Our” mean Eglin Federal Credit Union, its employees or representatives. 

Primary Cardholder: _____________________________________________  Joint: ___________________________________  

Street Address: ___________________________________  City: _________________ ___   State: _____   Zip: _____________  

You have been approved:  

       Your Eglin Platinum Mastercard® credit limit is $ ____________.  

       Your Eglin Platinum Rewards Mastercard® credit limit is $ ____________. 

       Your Card has been converted from a _______________ to a ________________. Any balance on Your old Card will be 
       transferred to the new Account.  

       The credit limit on Your Eglin Federal Credit Union Mastercard® has been increased to $______________.  

       Based on a current credit evaluation and/or increase in Your credit score, Your interest rate will be decreased to ______% APR.  

       Based on a current credit evaluation and/or decline in Your credit score, Your interest rate will be increased to ______% APR on  
       future transactions.  

       The interest rate on Your existing balance will remain at ______% APR until that balance is paid in full.  

RIGHT TO CANCEL  
You have the right to cancel Your Eglin Federal Credit Union Mastercard® at any time by sending a letter to: Mastercard Department, 
Eglin Federal Credit Union, 838 Eglin Pkwy NE, Ft Walton Beach, FL 32547; or calling 850.862.0111 or 800.367.6159 and selecting 
“Option 1”. At that time You may pay Your balance in full or We may establish a monthly payment plan not to exceed 5 years. Interest 
and applicable fees continue to be charged until the balance is paid. 

Interest Rate & Interest Charges 
Annual Percentage Rate (APR) for 
Purchases, Balance Transfers & 
Cash Advances 

Penalty APR 
Paying Interest 

Minimum Interest Charge 
For Credit Card Tips from the 
Consumer Financial Protection 
Bureau 
Fees 
Annual Fee 
Transaction Fees 

•  Balance Transfer 
•  Cash Advance 
• 

International Transactions 

Penalty Fees 

• 

Late Payment 

•  Over-the-Credit-Limit 
•  Returned Payment 

as low as 8.9% up to 15.9% 

as low as 7.9% up to 14.9% 
The APR is determined at Account opening and is based on the Primary Cardholder’s 
Credit Score. 
None 
Your due date is at least 24 days after the close of each billing cycle. We will not charge 
You interest on purchases if You pay Your entire balance by the due date each month. We 
will begin charging interest on cash advances and balance transfers on the transaction 
date. 
None 
To learn more about factors to consider when applying for or using a Credit Card, visit the 
website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore  

None 

None 
None 
1.1% of each international transaction in U.S. Dollars. 

Up to $20 charge if the minimum required payment is not received 12 days after the 
statement closing date. 
None 
Up to $28.00 

Eglin Federal Credit Union reserves the right to change fees and APR. 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Your Card(s):  
Will be mailed to the current address on Our records. You should receive the Card in 7 to 10 days. When You receive the Card, please 
follow the instructions to activate the Card. You may not use the Card until You have activated it. Approximately two days after 
receiving Your Card You will receive a PIN (personal identification number) which You may use to access Your Account at ATMs. To 
protect Your Account You should memorize Your PIN, never disclose it to any other person and never write it down and carry it with 
Your Card. 

You and each cardholder whose name is printed on the Card, acknowledge that use of the Card or Credit Card Account represents 
Your receipt and acceptance of the terms of this Agreement and Disclosure. 

You may use Your Card to buy goods or services from merchants honoring the Card or to receive cash advances from Us or any other 
financial institution honoring the Card up to Your credit limit. The Card must be signed by You, any joint cardholder or authorized user 
to ensure proper use. You will follow any reasonable and proper procedures required by Us, the merchant or other financial institution 
honoring the Card. You may also obtain cash advances using Your PIN in conjunction with Your Card in accordance with instructions 
given at an ATM or other electronic terminal allowing access to Your Card Account. ATM owners may charge a fee (called a surcharge) 
for using their machines. Any such fee must be disclosed at the ATM before You confirm the transaction.  

The Credit Union is not responsible for the refusal of any merchant or financial institution to honor Your Card. You agree that Your 
Account will be subject to all applicable rules and regulations of Mastercard® Worldwide. Fraud detection and prevention services will 
monitor transactions and We may decline activity that is suspicious, attempted by a merchant that has been blocked or merchants 
located in countries where transactions have been blocked.  

You agree that You will not use Your Card for any transaction that is illegal under applicable federal, state or local law.  

Each Card is the property of the Credit Union, is not transferable, and must be surrendered upon demand.  

Convenience Checks: 
From time to time We may issue convenience checks that You may use to draw on Your available credit limit. Convenience checks will 
post to Your Account as cash advances. You may not use a convenience check to make a payment on this Credit Card Account. We 
reserve the right to refuse to pay a convenience check for any reason and such refusal will not constitute wrongful dishonor.  

Account Statements: 
As long as You have a balance on Your Account, We will provide a monthly Account statement detailing all transactions and identifying 
the merchant, electronic terminal or financial institution where each transaction is made, as well as the date and amount of each 
transaction. Upon receipt of each statement, You should examine it and immediately notify Us of any charge or item You believe to be 
in error or subject to dispute. Follow the instructions of “Your Billing Rights” which is printed on each statement. Unless You notify Us 
within 60 days after the statement is mailed or available to You, any charge or item will be deemed correct and undisputed. “Your Billing 
Rights” also explains what You should do if You are dissatisfied with a purchase You made with Your Card.  

Online Access to Account Information: 
You may enroll in Home Branch at www.eglinfcu.org/electronic to view Your Credit Card Account. With Home Branch access you are 
able to view balance, payment amount, due date and available credit limit 24 hours a day, 7 days a week. To view transaction history, 
schedule a single or recurring payment, or sign up for electronic statements, click on your Credit Card Account number which takes you 
to eZCardinfo.com, where convenient access and special alerts make it easier to manage Your Credit Card Account.  

Unauthorized Use and Lost/Stolen Card Notification: 
You agree to notify Us immediately of the loss, theft or unauthorized use of Your Credit Card or Account. You may not be liable for the 
unauthorized use of Your Card or Account unless it is determined that You were grossly negligent or fraudulent in the handling of Your 
Card. You may call the Credit Card Security Department at 727.570.4881, 24 hours a day, 7 days a week; or You may call Our 
Mastercard Department between the hours of 9:00 AM and 5:00 PM Central Time Monday thru Friday at 800.367.6159 or 
850.862.0111 x.1481 or mail notification to:  

Credit Card Security Department  
P.O. Box 30035 
Tampa, FL 33630  

  OR 

Eglin Federal Credit Union  
Mastercard Department  
838 Eglin Pkwy NE  
Fort Walton Beach, FL 32547-2781  

Repayment: 
You agree to pay Us for credit extended pursuant to the use of the Card or Account number by You or any person to whom You give 
express, implied or apparent authority, together with all applicable interest charges and other charges, in accordance with the terms of 
this agreement. Payments must be made in United States dollars.  

Joint Accounts: 
If this is a joint Account, each of You will be individually and severally responsible for paying all amounts owed under this Agreement. 
This means We can require any one of You individually to repay the entire amount owed. Each of You authorizes the other(s) to make 
purchases and cash advances individually. The primary cardholder may terminate the Account and the termination will be effective as 
to all of You.  

Minimum Monthly Payment: 
Upon receipt of Your monthly Account statement You will pay Us, on or before the payment due date reflected on the statement, either 
the balance owed or at Your option an installment equal to at least the required Minimum Payment. Payments will be due the same day 
each month. The required Minimum Payment shall be the greater of $25.00 or 2.0% of the outstanding balance on Your Card Account. 
If the balance is $25.00 or less, it is payable in full. If Your balance reaches Your credit limit, the minimum payment would be $ ______. 

2 

 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
If the balance exceeds the credit limit, the minimum payment due will be increased by the amount in excess of the established credit 
limit. If the Account is past due, the minimum payment due will include the past due amount.  

Application of Payments: 
If You have balances subject to different interest rates, We will apply the minimum payment amount to the balance with the lowest 
interest rate. Any amount in excess of the minimum payment will be applied to the balance with the highest interest rate. We may 
accept partial payments or checks marked “payment in full” or “set-off” or words of similar effect without losing any of Our rights to 
collect the full balance plus interest due on Your Account.  

Pay Ahead Option: 
When Your Account is in good standing and You have an available balance of at least 10% of Your credit limit, You may pay ahead up 
to 3 months on Your Account. To maintain eligibility during the pay ahead period, Your outstanding balance cannot exceed 90% of Your 
credit limit. This option may be beneficial when You are traveling or away from home for an extended period of time. Interest will 
continue to accrue on all unpaid balances.  

You have elected to make payments by:  
       Personal remittance.  

       Preauthorized transfer from Your EFCU Share Account, suffix ___________. If the required payment amount is not available in the    
       Account on the payment date You selected, You are responsible for making said payment by personal remittance.  

Interest Charges on Purchases: 
You may avoid interest charges by paying the new purchases balance in full on or before the payment due date shown on Your monthly 
statement. The time period between Your statement date and due date is called a grace period. We will impose an interest charge on 
purchases outstanding in a billing cycle when the entire previous balance is not paid on or before the payment due date.  

Interest Charges on Cash Advances: 
There is no grace period on cash advances. We will impose an interest charge on cash advances from the date of the advance to the 
date paid.  

How interest is calculated: 
The finance charges for purchases and cash advances are calculated separately. The finance charge for a billing cycle (the time 
interval between regular monthly statements) is computed by applying the monthly periodic rate (Your Annual Percentage Rate divided 
by 12) to the average daily balance. To get the average daily balance We take the beginning balance of Your Account each day, add 
any new purchases or cash advances, and subtract any payments, credits, adjustments, non-accruing fees and unpaid finance 
charges. (Credit balances are considered as $0.) Then We add up all the daily balances for the billing cycle and divide the total by the 
numbers of days in the billing cycle. Interest is added to the Card balance at the end of each billing cycle. The total interest charge for a 
billing cycle is the sum of the charge for purchases and cash advances. If interest is due, there is no minimum amount.  

Over Limit: 
You agree not to use the Card if by doing so Your Account balance will exceed Your credit limit. However, We may recognize 
transactions and extend credit beyond Your credit limit at Our discretion. You will be liable for such transactions and payment will be 
due for the over-limit amount plus the required minimum payment amount on Your next billing statement. Abuse of the credit limit may 
result in termination of Your Account.  

Delinquent/Past Due/Default: 
If You fail to pay at least the minimum payment due on or before the due date, Your Account will be considered past due. We will allow 
up to 12 days after the next statement date for You to make that payment. If the payment is not made within this courtesy period, We 
will charge a late fee of up to $20.00. You acknowledge and agree that if Your Account becomes past due We may revoke Your credit 
limit and Card privileges without prior notice. You further acknowledge and agree that termination of Your credit limit shall not affect 
Your obligation to pay any outstanding balance.  

We may consider You in default for any of the following: You do not make any payment when it is due; You have exceeded Your credit 
limit; a payment You make is returned or cannot be processed; You provide false, misleading or fraudulent information; You fail to 
comply with any term of this agreement; You become bankrupt or insolvency proceedings are filed against You; We believe You are 
unable or unwilling to pay Your debts; You die or are declared incompetent or incapacitated; We become aware that You are using 
Your Card for illegal or fraudulent purposes.  

If We consider Your Account in default, the entire balance on the Account shall become immediately due and payable. Any security You 
have pledged on this Account may be applied toward what You owe. We may turn the Account over to a collection agency or attorney 
for collection. You agree to pay the costs of collection and, if legal action is taken, to pay court costs as well as reasonable attorney’s 
fees.  

Waiver: 
We can delay or waive enforcing any of Our rights under this Agreement without losing Our right to do so at a later time. If changes in 
laws governing credit card accounts make any terms of this agreement unenforceable, the other terms will remain in effect.  

Information Reported to Credit Reporting Agencies: 
We may report information about the status and history of Your Account to others, including credit reporting agencies.  

Venue: 
This agreement will be governed by applicable federal law and the laws of the State of Florida. Unless prohibited by law, the sole venue 
for any legal action will be a court of proper jurisdiction in Okaloosa County, Florida. 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Uncollected Items: 
If Your payment by check, electronic debit or similar payment is returned unpaid, We may add a returned payment fee of up to $28.00. 
The payment will be reversed, thereby reducing the credit limit available.  

Other Charges that may apply: 
Other fees may be charged if You request a copy of a document or statement: $1.00 per copy plus $15.00 per hour of research; 
request replacement cards for lost or damaged cards: $5.00 per Card; request expedited delivery of replacement Card: $18.00.  

Foreign Transactions/Currency Conversion: 
A foreign transaction is any transaction that You complete or a merchant completes on Your Card outside the U.S., Puerto Rico or the 
U.S. Virgin Islands, or in a foreign currency, which may include internet transactions. Purchases and cash advances made in cross 
border/foreign currencies will be billed to Your Account in U.S. dollars. The conversion rate is determined by Mastercard® who may use 
either a government mandated exchange rate or a wholesale exchange rate selected by Mastercard®. The rate for a particular 
transaction is the rate selected by Mastercard® for the applicable currency on the day the transaction is processed, which may differ 
from the rate on the date the transaction occurred or the date the transaction posts to Your Account. In addition to the transaction 
amount, a 1.1% International Transaction fee will be charged to Your Account.  

Address Changes: 
You will advise Us promptly if You change Your mailing address by contacting us or sending notification to: Eglin Federal Credit Union, 
Mastercard Department, 838 Eglin Pkwy NE, Fort Walton Beach, FL 32547-2781. All written notices and statements will be sent to Your 
address as it appears on Our records.  

Removing an Authorized User: 
You may remove an authorized user by contacting the Credit Union’s Mastercard Department. You are responsible for retrieving and 
destroying the authorized user’s Card and any convenience checks in their possession. If You cannot retrieve the Card/checks, You 
remain responsible for transactions completed using the Card/checks until the expiration date. You also have the option of closing Your 
Account and applying for a new one.  

Changing Your Account: 
As permitted by law, We may change the terms of this agreement and disclosure from time to time. We can reevaluate any information 
You provided on Your credit application and request a credit report to determine Your continued creditworthiness. We may change 
fees, increase or decrease Your credit limit, refuse to make an advance and/or terminate Your Account at any time for any reason not 
prohibited by law. Notice on any change to the terms of this agreement will be given in accordance with applicable law. Notice sent to 
any one of You will be considered notice to all.  

Eglin Platinum Rewards: 
If You elected to have a rewards Card, You earn one point for every $1 of net purchases. (Cash advances, balance transfers and 
convenience checks are excluded.) You may start redeeming at 1,500 points for merchandise and travel. Periodically You will receive a 
catalogue of merchandise and travel offers with Your statement. There is no limit to the points You can earn; however points may 
expire after 3 years and once redeemed are non-refundable. The points You have earned will be shown on each statement You 
receive. You may call 800.207.8461 for rewards information. At https://www.dreampoints.com/eglinfcu/ You can keep track of the points 
You’ve earned and browse through the brand name merchandise and travel options that include cruises, vacation packages and airline 
tickets. When You are ready to redeem Your points, You can submit Your order at this site or print out an order form to send through 
the mail.  

Optional Debt Protection election:  
       You have not elected optional Debt Protection on Your Eglin FCU Mastercard.  

       You have affirmatively requested optional Life, Disability and Involuntary Unemployment on Your Eglin FCU Mastercard by signing   
       the Eglin FCU Debt Protection Contract. The single rate for the Primary Cardholder is $.284 per $100 of the outstanding balance,   
       which will be added to Your Mastercard Account each month on the last day of each billing cycle. Please refer to Your Eglin FCU  
       Debt Protection Contract for complete terms and conditions.  

The rate used to determine the fee for Debt Protection is subject to change. If the rate changes, We will provide advance notice as 
required by applicable law. 

Security Interest: As a condition for the issuance of any Credit Card, You specifically grant Us a security interest in all 
individual and joint deposit accounts You have with Us now and in the future to secure repayment of credit made under this 
agreement should You default. Deposits in an Individual Retirement Account are not subject to this security interest. To the 
extent permitted by law, collateral securing other loans with Us now and in the future (excluding Your primary residence) may 
also secure payments for this account. 

X 
Primary Cardholder Signature 

X 
Joint Cardholder Signature 

Date 

Date 

Rev 01/19/2017 

4