How We Will Calculate Your Balance:  
We use a method called “Average Daily Balance (including new transactions).”

PERIODIC FINANCE CHARGE CALCULATION METHOD

Average Daily Balance (including new transactions). The Interest Charges 
for a billing cycle are computed by applying the monthly Periodic Rate to the 
“average daily balance” of your account (including new transactions). To get the 
average daily balance, we take the beginning balance of your account each day, 
add any new purchases, balance transfers and/or cash advances, and subtract 
any payments, credits, non-accruing fees, and unpaid interest charges. This gives 
us the daily balance. Then we add up all the daily balances for the billing cycle 
and divide the total by the number of days in the billing cycle. This gives us the 
average daily balance.

To avoid incurring additional Interest Charges on the balance of purchases 
reﬂected on your monthly statement and, on any new purchases appearing on 
your next monthly statement, you must pay the entire “New Balance”, in full, 
shown on your monthly statement on or before the Payment Due Date. The 
Interest Charge on purchases and/or balance transfers begins from the date the 
transaction is posted to your account. The Interest Charge on cash advances 
begins from the date the transaction is completed. The grace period for the New 
Balance of purchases extends to the Payment Due Date. There is no grace period 
for cash advances and balance transfers.

BILLING-ERROR RIGHTS  Your Billing Rights: Keep This Document for Future Use 
This notice tells you about your rights and our responsibilities under the 
Fair Credit Billing Act.

What To Do If You Find A Mistake On Your Statement

If you think there is an error on your statement, write to us at: 
First Security Bank, PO Box 1009, Searcy, Arkansas 72145.
In your letter, give us the following information:
     • Account information: Your name and account number.
     • Dollar amount: The dollar amount of the suspected error.
     • Description of problem: If you think there is an error on your bill, describe 
        what you believe is wrong and why you believe it is a mistake.
You must contact us:
     • Within 60 days after the error appeared on your statement.
     • At least 3 business days before an automated payment is scheduled, if you 
       want to stop payment on the amount you think is wrong

You must notify us of any potential errors in writing. You may call us, but if you do 
we are not required to investigate any potential errors and you may have to pay 
the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:
     1. Within 30 days of receiving your letter, we must tell you that we received 
         your letter. We will also tell you if we have already corrected the error.
     2. Within 90 days of receiving your letter, we must either correct the error or 
         explain to you why we believe the bill is correct.
While we investigate whether or not there has been an error:
     • We cannot try to collect the amount in question, or report you as delinquent 
        on that amount.
     • The charge in question may remain on your statement, and we may continue  
        to charge you interest on that amount.
     • While you do not have to pay the amount in question, you are responsible for 
        the remainder of your balance.

     • We can apply any unpaid amount against your credit limit.
After we ﬁnish our investigation, one of two things will happen:
     • If we made a mistake: You will not have to pay the amount in question or any 
        interest or other fees related to that amount.
     • If we do not believe there was a mistake: You will have to pay the amount in 
        question, along with applicable interest and fees. We will send you a 
        statement of the amount you owe and the date payment is due. We may then 
        report you as delinquent if you do not pay the amount we think you owe.

If you receive our explanation but still believe your bill is wrong, you must write to us 
within 10 days telling us that you still refuse to pay. If you do so, we cannot report 
you as delinquent without also reporting that you are questioning your bill. We must 
tell you the name of anyone to whom we reported you as delinquent, and we must 
let those organizations know when the matter has been settled between us.

If we do not follow all of the rules above, you do not have to pay the ﬁrst $50 of 
the amount you question even if your bill is correct.

Your Rights If You Are Dissatisﬁed With Your Credit Card Purchases

If you are dissatisﬁed with the goods or services that you have purchased with your 
credit card and you have tried in good faith to correct the problem with the merchant, 
you may have the right not to pay the remaining amount due on the purchase.
To use this right, all of the following must be true:
     1. The purchase must have been made in your home state or within 100 miles 
         of your current mailing address, and the purchase price must have been          
         more than $50. (Note: Neither of these is necessary if your purchase was 
         based on an advertisement we mailed to you, or if we own the company that 
         sold you the goods or services.)
     2. You must have used your credit card for the purchase. Purchases made 
         with cash advances from an ATM or with a check that accesses your credit 
         card account do not qualify.
     3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisﬁed with the purchase, 
contact us in writing at First Security Bank, PO Box 1009, Searcy, Arkansas 72145.

While we investigate, the same rules apply to the disputed amount as discussed 
above. After we ﬁnish our investigation, we will tell you our decision. At that 
point, if we think you owe an amount and you do not pay, we may report you as 
delinquent.

Notice of Negative Information (Pre-sharing)

Federal law requires us to provide the following notice to customers before any 
“negative information” may be furnished to a nationwide consumer reporting 
agency. “Negative information” means information concerning delinquencies, 
late payments, insolvency, or any form of default. This notice does not mean that 
we will be reporting such information about you, only that we may report such 
information about customers that have not done what they are required to do 
under our agreement.

After providing this notice, additional negative information may be submitted 
without providing another notice.

We may report information about your account to credit bureaus.  
Late payments, missed payments, or other defaults on your account may 
be reﬂected in your credit report.

VISA CASH BACK CARD 

M E M B E R S H I P   R U L E S
C A R D M E M B E R   A G R E E M E N T 

Visa Zero Liability for Visa Cards 

Visa’s Zero Liability Policy lets you shop with conﬁdence.
Visa’s Zero Liability Policy is our guarantee that you won’t be held responsible 
for unauthorized charges made with your account or account information. You’re 
protected if your Visa credit or debit card is lost, stolen or fraudulently used, 
online or ofﬂine.

How it works:

1. Shop worry-free
    Use your Visa credit or debit card to make purchases at millions of locations.
2. Report suspicious charges immediately
    Review your monthly statement and immediately report any unauthorized  
    charges to your ﬁnancial institution.
3. Get quick resolution
    Once you have reported an unauthorized transaction covered by Visa’s Zero 
    Liability Policy, your ﬁnancial institution will investigate so you can have the 
    issue corrected quickly.

In the event you experience unauthorized transactions:
• Notify your ﬁnancial institution immediately of any unauthorized use
• Replacement funds are provided on a provisional basis and may be withheld,  
   delayed, limited, or rescinded by your issuer based on the following:

° Gross negligence or fraud
° Delay in reporting unauthorized use
° Investigation and veriﬁcation of claim
° Account standing and history

• The transaction-at-issue must be posted to your account before replacement 
   funds may be issued. You must use care in protecting your card.

Visa everywhere you want to be 
Use your Visa card to make purchases anywhere and you’re protected from 
unauthorized use of your card or account information. With the Visa Zero Liability 
policy1, your liability for unauthorized transactions2 is $0—you pay nothing.

1Covers U.S.-issued cards only. Does not apply to ATM transactions, certain 
commercial card transactions, PIN or other transactions not processed by Visa. 
You must notify First Security Bank immediately of any unauthorized use by 
calling our call center at 877-611-3118. For speciﬁc restrictions, limitations and 
other details, please consult First Security Bank

2First Security Bank may exclude from the Zero Liability policy a transaction 
made by a person authorized to transact business on the account and/or a 
transaction made by a cardholder that exceeds the authority given by the 
account owner. 

M-126535

Member FDIC

Member FDIC

 
 
 
 
 
 
 
VISA CLASSIC CARD MEMBERSHIP RULES – CARDMEMBER AGREEMENT

This document contains important information about your VISA Classic Card 
(the Card) credit card. You should read it carefully and keep a copy for 
your records.  

These are the “Card Membership Rules” as referred to on the application.  
The “Bank” and “We” means First Security Bank. “You”, “your”, “yours” refer to 
each person signing and/or submitting the Application, with each of you being 
referred to as a “Cardholder”.

First Security Bank (the Bank) has agreed to lend you money as described in 
this agreement, and you agree to pay us back together with interest charges 
and fees. Your use of the account or any payment on the account indicates 
your acceptance of the terms of this agreement.   

1. AGREEMENT:  You agree to accept and comply with these account terms and 
amendments to the terms as they occur from time to time. If you fail to follow 
these terms, the Bank can cancel your account and can demand immediate 
payment of all amounts you owe.

2. CREDIT LIMIT:  The Bank will assign a credit limit to your account, and post 
it on your monthly billing statement. The Bank may cancel, change or restrict 
your credit availability at any time. You agree to limit your transactions so that 
your balance will stay within the credit limit approved by the Bank and listed on 
the statement.  

3. CARD USAGE: The Card can be used at designated locations throughout the 
world to purchase goods and services and to obtain cash advances. The Bank is 
not responsible for the refusal of anyone to honor the Card. You are responsible 
for any use of your account by an authorized user or anyone else that you permit 
to use your account. You must notify the Bank if you want them to stop using 
your account. You are responsible for getting any cards, checks or other means 
of accessing your account from the authorized user. If you wish to terminate an 
authorized user, the Bank may close your account and open a new account with a 
different account number.

5. CARD OWNERSHIP: As a Cardholder you do not own the Card. When requested 
to do so, you will surrender the Card to the Bank or to a person designated by the 
Bank. Any or all privileges to use the Card may be modiﬁed or canceled by the 
Bank at any time without notice to you.

5. MONTHLY BILLING STATEMENT:  The Bank will send, at monthly intervals 
determined by the Bank, a statement, reﬂecting all Card transactions for the 
prior monthly period. Such statement shall be deemed correct unless the Bank is 
notiﬁed to the contrary in writing within 60 days of mailing such statement.

6. PAYMENT OPTIONS:  Payments are due on the payment due date shown on 
your monthly statement. Each month you have the option of paying part of the 
balance as long as the payment is at least the minimum payment shown on the 
billing statement. The minimum payment will be 3% of the New Balance or $10.00, 
whichever is greater. You must pay the total New Balance if it is less than $10.00.

7. PAYMENT INSTRUCTIONS:  You must follow the payment instructions on your 
billing statement. You can pay us by: check, money order, or electronic payment 
drawn on a U.S. bank or a foreign bank branch in the U.S. All payments must be 
in U.S. Dollars. You authorize us to collect any payment check either electronically 
or by draft.

8. CREDIT BALANCES:  You may request a refund of credit balances at any time. 
If you don’t request a refund, we will apply credit balances to new transactions 
unless a refund is required by law.

9. BALANCE TRANSFERS:  You may transfer balances to your account, up to your 
applicable available credit limit, by contacting the Bank at 877-611-3118.

10. CASH ADVANCES:  You may obtain cash from automatic teller machines or 
at bank branches. There is no grace period for Cash Advances.

11. STATEMENT CHECKS:  For your protection, balance transfer and cash advance 
checks must be signed by the person whose name is printed on the checks.

12. AUTOMATIC CHARGES:  You may set up scheduled and repeat transactions 
to your account. If your account is closed or suspended, or your account number 
changes, you will need to contact any persons that you are paying by automatic 
transactions. 

13. CLOSING ACCOUNT:  In the event that you close this account, you agree 
to notify the Bank in writing and return the Card(s) cut in half. If you close your 
account, you remain responsible to pay all amounts owed to the Bank according 
to the terms of these Card Membership Rules.

14. DEFAULT:  Your account will be in default if: 1) You do not pay at least the 
minimum payment when due; 2) You fail to comply with this or other agreements 
with us, or 3) We believe you may be unwilling to unable to pay your debts on 
time; you ﬁle for bankruptcy; or you become incapacitated or die. If your account 
is in default, we may close it without notice and require you to pay your unpaid 
balance immediately. We can also begin collection activities. To the extent 
permitted by law, if you are in default because you have failed to pay us, we 
will require you to pay collection costs, attorney’s fees, court costs and all other 
expenses of enforcing our rights under this agreement.

15. CREDIT INFORMATION:  The Bank may obtain and review your credit history 
from credit reporting agencies and may furnish information about you and your 
account to these agencies. If you think we furnished incorrect information, write 
to us and we will investigate. We may also furnish information to credit reporting 
agencies about this account in the name of an authorized user. If you believe we 
have furnished inaccurate or incomplete information about you or your account to 
a credit reporting agency, write to us at: First Security Bank, PO Box 1009, Searcy, 
Arkansas 72145. Please include your name, address, home phone number, and 
account number, and explain what you believe is inaccurate or incomplete.

16. CHANGE OF TERMS:  In accordance with all applicable laws, the Bank may 
change or delete any term of, or add new terms to this agreement including, 
without limitation, the FINANCE CHARGE, ANNUAL PERCENTAGE RATE or minimum 
monthly payment amount. When required by applicable law, the Bank will notify 
you of any change(s), deletion(s) or addition(s).

17. ANNUAL FEE:  None

Truth in Lending/Account-Opening Disclosures

18. ADDITIONAL CHARGES/FEES:  Additional charges and/or fees, plus applicable 
taxes, may also be assessed if you request a copy of a monthly statement that is 
older than 12 months, request expedited shipping for your card (rush delivery), 
or use the Card for a transaction at an automated teller machine, unless such 
charges are prohibited by law or regulation. No Finance Charge will be assessed 
on additional charges.
Statement Copy Fee: $2.50 per copy of any monthly statement older than 12 months.
Rush Delivery Fee: $15.00 per card mailed by expedited shipping.

19. UNAUTHORIZED USE:  You will not be liable for an unauthorized transaction, as 
long as you exercise reasonable care in safeguarding the card from risk of loss or 
theft, and, upon becoming aware, promptly reporting the loss or theft by calling toll-
free 877-611-3118. You may, however, be liable for unauthorized use that occurs 
before your notice to us. In any case, your liability will not exceed $50. 

20. TELEPHONIC COMMUNICATION:  You authorize us to contact you using any of 
your telephone numbers – regardless whether the number we use is assigned to a 
paging service, cellular telephone service, specialized mobile radio service, or other 
radio common carrier service for which you may be charged for the call. You further 
authorize us to contact you through the use of voice, text and email and through the 
use of prerecorded/artiﬁcial voice messages or an automatic dialing device.  
The Bank may monitor and/or record any telephone communication with you.

21. ILLEGAL TRANSACTIONS:  Your Card may not be used for any illegal transactions.

22. ATM USE: When you use an ATM not owned by the Bank, you may be charged a 
fee by the ATM operator or any network used to complete the transaction (and you 
may be charged a fee for a balance inquiry).

23. ENFORCEMENT:   We may enforce the terms of this agreement at any time. We 
may delay enforcement without losing our right to enforce this agreement at a later 
time. If any terms of this agreement are found to be unenforceable, we may still 
enforce the other terms.

24. GOVERNING LAW:  This agreement and your account will be governed by 
federal law, as well as the law of Arkansas, and will apply no matter where you live 
or use this account.

25. MILITARY LENDING ACT STATEMENT: Federal law provides important 
protections to members of the Armed Forces and their dependents relating to 
extensions of consumer credit. In general, the cost of consumer credit to a member 
of the Armed Forces and his or her dependent may not exceed an annual percentage 
rate of 36%. This rate must include, as applicable to the credit transaction account:  
The costs associated with credit insurance premiums; fees for ancillary products 
sold in connection with the credit transaction; any application fee charged (other 
than certain application fees for speciﬁed credit transactions or accounts); and 
any participation fee charged (other than certain participation fees for a credit card 
account).  

The account opening disclosures required by federal law are included on this 
document.

KEEP THESE FORMS SO YOU CAN REFER TO THEM 
IF YOU HAVE ANY QUESTIONS REGARDING YOUR ACCOUNT.

INTEREST RATES AND INTEREST CHARGES

Annual Percentage 
Rate (APR) for 
Purchases, Balance 
Transfers and Cash 
Advances

Paying Interest

9.99%*
*First Security Bank reserves the right to change the 

Annual Percentage rate at its discretion at any time in 

accordance with all applicable laws.

Your due date is at least 25 days after the 
close of each billing cycle.  We will not charge 
you any interest on purchases if you pay your 
entire balance by the due date each month.  
The Interest Charge on cash advances begins 
from the date you obtained the cash advance.  
The Interest Charge on balance transfers 
begins from the date the balance transfer is 
completed. There is no grace period for cash 
advances and balance transfers. 

Minimum Interest 
Charge

None

For Credit Card Tips 
from the Consumer 
Financial Protection 
Bureau

To learn more about factors to consider 
when applying for or using a credit card, 
visit the website of the Consumer 
Financial Protection Bureau at 
http://www.consumerﬁnance.gov/learnmore.

FEES

Annual Fee

None

Transaction Fees                                                
• Cash Advance

Either $5 or 3% of the amount of each 
cash advance, whichever is greater, with a 
maximum charge of $40.00

Penalty Fees

• Late payment
• Returned payment

Up to $29
Up to $29