REVOLVING ACCOUNTS  PLAN AGREEMENT FOR 
MASTERCARD  
(THE  �AGREEMENT �) 
 
Use of the MasterCard credit cards (each card issued under this agreement, 
a �Card�) issued by Oriental Bank (�Oriental,� the �Bank� or �We�) to 
the person(s) for which a revolving account is established under this 
Agreement (jointly and severally, if more than one, the �Cardholder� or 
�You�), shall be governed by the following terms and conditions and by 
the provisions of the disclosures applicable to  the Card that you have been 
issued (�Disclosure�) provided with this agreement and those that we send 
you along with your Card, which constitute an integral part of this 
agreement (this agreement and the Disclosure, as both may be amended 
from time to tim e, the �Agreement�).  
 
The Cardholder and/or the person(s) authorized to use the Account (as 
defined below) (each an �Authorized User�) may use the Card: to 
purchase, rent or lease goods or services (�Purchases�) from 
establishments that honor the Card; to obtain cash advances from the Bank 
or from any other bank that honors the Card, subject to limits set from 
time to time by the Bank or any other bank associated to MasterCard 
International, Inc. (the �Association�) where the Card is presented 
(including co nvenience checks, as applicable, �Cash Advances�); and to 
make balance transfers from other institutions (�Balance Transfers�). The 
Card may only be used for personal, family or household purposes. The 
Card shall not be used for business or corporate purpo ses or as a means of 
payment for any illegal purchase or transaction.  
 
The Cardholder shall owe and promises to pay to the Bank the amounts 
charged to the revolving account that is the subject of this Agreement (the 
�Account�), for use of the Card by the C ardholder and any other 
Authorized User as payment for Purchases, to receive Cash Advances, and 
to make Balance Transfers, plus FINANCE CHARGES and any other 
applicable charge, which sums shall be payable in full or in monthly 
installments in legal tender of the United States of America (�U.S.�), 
pursuant to the provisions of this Agreement .  
 
CREDIT LIMIT : You agree that the Bank, for your convenience, will 
establish a credit limit and that any Purchases, Cash Advances, and 
Balance Transfers that you charge against your Account will never exceed 
your credit limit from time to time in effect (�Credit Limit�). When you 
receive your Card, you will be informed of your Credit Limit, which will 
also be included in each periodic Account Statement (as defined below) 
we send you. You agree that the Bank may change your Credit Limit from 
time to time based on the assessment of your creditworthiness or payment 
history. You are responsible for keeping an eye on your Credit Limit,  on 
your Account balance, and for no t making transactions that exceed the 
Credit Limit. If you exceed your Credit Limit, the Bank shall have the 
right to cancel your Card, require its return or confiscate it, and close the 
Account. The Bank reserves the right not to process any transaction t hat 
exceeds the Credit Limit. Any amount over your Credit Limit will become 
immediately payable by you. The Minimum Payment (as defined below) 
will include any amount over your authorized Credit Limit.  
 
FINANCE CHARGES AND METHOD USED TO DETERMINE 
THE BALA NCE ON WHICH THEY ARE CALCULATED:  You 
shall pay a monthly FINANCE CHARGE calculated on the Average Daily 
Balance for Purchases (including Purchases for new merchandise and services), Cash Advances, and Balance Transfers, respectively (each, a 
�Transaction Type�) in your Account for the corresponding billing period. 
The FINANCE CHARGE shall be calculated as follows:  
 
ANNUAL PERCENTAGE RATE (�APR�) : To determine the APRs, 
the Bank will use the U.S. prime rate published by the U.S. Federal 
Reserve (the �Prime  Rate�). The Bank will determine the APR applicable 
to each Transaction Type by adding to the Prime Rate the margin 
corresponding to the applicable Transaction Type (each, an �Applicable 
Margin�). If the U.S. Federal Reserve fails to publish the Prime Rate , we 
will select a similar index as permitted by law or regulation. Applicable  
 
Margin : We will determine the Applicable Margin to Purchases and 
Balance Transfers based on your credit rating at the time of approval of 
your Card application  as described in the disclosure . The Applicable 
Margin to Cash Advances will be established by the Bank in accordance 
with its procedures.  
 
Periodic Rate:  To calculate the periodic rate (the �Periodic Rate�) we will 
divide by 12 the APR corresponding to e ach Transaction Type. The result 
will be the monthly Periodic Rate applicable to the corresponding 
Transaction Type.  
 
Variable Rate:  The APRs and, therefore, the Periodic Rates respectively 
applicable to each Transaction Type are variable. This means that  they can 
increase or decrease as the Prime Rate changes. An increase in the Prime 
Rate could represent an increase in the APRs applicable to your Account 
and your Minimum Payment. Any increase in the Prime Rate shall be 
effective from the first day of the  billing period following the date on 
which the Prime Rate change occurred. In addition, from time to time, we 
may change the Applicable Margins to your Card as permitted by law or 
regulation. This can also cause your APRs, Periodic Rates and Minimum 
Payme nt to increase or decrease.  
 
Statement on the MAPR (Military Annual Percentage Rate ) 
applicable to  credit extensions to consumers :  
 
Federal law provides important protections to members of the Armed 
Forces and their dependents in relation to extensions of consumer credit. 
In general, the cost of consumer credit for a member of the Armed Forces 
and his/her  dependents cannot exceed an AP R of 36%. This rate must 
include, as applicable to the credit transaction or account: the costs 
associated with credit insurance premiums; fees for ancillary products 
sold in connection with the credit transaction; any application fee charged 
(other than c ertain application fees for specified credit transactions or 
accounts); and any participation fee charged (other than certain 
participation fees for a credit card account).  
 
BALANCE ON WHICH THE FINANCE CHARGES ARE 
IMPOSED:  To calculate the FINANCE CHARGE, we will use the 
average daily balance  method  including Purchases for new merchandise 
and services (the �Average Daily Balance�).  
 
We obtain the Average Daily Balance for each Transaction  Type: (i) by 
taking the beginning balance for the appropriate Transaction Type each 
day of the billing period, subtracting any payments and credits made 
during the day, and adding any Purchases (for the computation of the 
Average Daily Balance for Purchases), Cash Advances (for the 
computa tion of the Average Daily Balance for Cash Advances), Balance 
Transfers (for the computation of the Average Daily Balance for Balance 
Transfers), and miscellaneous debits posted  during the day, which gives 
us the �balance owed each day in the billing perio d� for each Transaction 
Type (Purchases, Cash Advances, or Balance Transfers); and (ii) then, for every Transaction Type, all �balances owed each day in the billing period� 
are added and the total is divided by the number of days in the billing 
period; the  result is the Average Daily  Balance for each Transaction Type.   
 
CALCULATION OF THE FINANCE CHARGE: The FINANCE 
CHARGE corresponding to a certain billing period for each Transaction 
Type is established by multiplying the Average Daily Balance pending 
payment corresponding to the Transaction Type in question by the 
Periodic Rate applicable to said Transac tion Type.  
 
The Purchases shall be assessed from the date the Bank pays the seller or 
person who renders the services. However, no FINANCE CHARGE will 
be assessed on Purchases for billing periods where there is no previous 
outstanding balance, provided th at the total Account balance, including 
Purchases, Cash Advances, and Balance Transfers made during the 
previous period, is paid,  or credited in full to the Bank by the payment due 
date. There will be no grace period for Cash Advances or Balance 
Transfers.  FINANCE CHARGES on Cash Advances and Balance 
Transfers shall be assessed from the date the advances are paid .  
 
Minimum Interest Fees:  FINANCING CHARGES are assessed on the 
principal balance only. Provided, that the FINANCING CHARGE shall 
not be less than  $1.50. For details on fees and rates applicable to 
Purchases, Cash Advances, Balance Transfers and their corresponding 
APRs, other rates, and APRs relating to offers (if any), and any other 
information applicable to the Card, please see the Disclosure .  
 
MINIMUM MONTHLY PAYMENT : You may pay the new balance in 
full or in monthly installments, which shall be for an amount equal to or 
higher than the minimum payment, as stated below (the �Minimum 
Payment�). If the outstanding total balance for Purchases is pa id in full 
within 21 days of the date the Account Statement was sent and if there is 
no previous balance in said billing period, no FINANCE CHARGES will 
be assessed on the balance paid for Purchases.  
 
The Minimum Payment is the sum of (i) the Current Mini mum Payment 
(as defined below), (ii) any portion due from the previous Minimum 
Payments (the �Past Amount Due�), and (iii) any amount over your 
authorized Credit Limit. Your Current Minimum Payment will be an 
amount equivalent to 2% of the balance owed or $15, whichever is greater; 
provided, that if your balance due is less than $15, then your Current 
Minimum Payment will be the total of the balance owed (�Current 
Minimum Payment�).  
 
Your Minimum Payment will also include past due debts. In addition to 
the Minimum Payment as shown on the monthly Account Statement, the 
Cardholder will be billed, and he/she must pay by the Minimum Payment 
due date every month, any amount related to late payments or amounts 
charged by the Cardholder over the authorized Credit Limit. The 
Cardholder may pay the total outstanding amount  at any time.   
 
APPLICATION OF PAYMENTS:  If you pay the Minimum Payment 
shown on the monthly Account Statement, it will be applied in the 
following order: (1) to FINANCE CHARGES; (2) to the outstanding 
balance for Purchases; (3) to the balance of Cash Advances; and (4) to 
Balance Transfers. As for payments that are greater than the Minimum 
Payment required, the excess amount will be applied to the outstanding 
balance with the highest APR and any remaining amount of such excess 
will be applied to other balances in descending order, based on the 
applicable APR. Your payment will be credited as of the date of receipt if 
it is received at the address on  the Account Statement and is made by a 
check  from a bank in Puerto Rico , the U.S and you include the payment coupon. Cash payments must be made at any of our branches. Do not send 
cash payments by mail; if you do, it is at your own risk. If payment is 
made at a branch of the Bank before its closing time, it will be credited on  
the same day if made in cash or by check from a bank located in  Puerto 
Rico , the U.S. Payments made using a mailbox at a branch of the Bank 
must include the payment coupon to be processed on the same day. Cash 
payments must be  made at any of our branches. Do not deposit cash 
payments at a  branch mailbox; if you do, it is at your own risk. Previously 
programmed electronic payments through Bill Pay originated by Oriental 
Online and other payments generated by Internet that are rec eived by the 
Bank before 5:00 pm from Monday to Friday (except holidays) and all 
other payments received (including payments by telephone and payments 
received through Bill Pay originated through other banks) received by the 
Bank before 7:00 p.m. from Mond ay to Friday (except holidays) will be 
processed and credited on the same day. If your pay ment  day due date  is 
a Sunday or holiday, your payment will be considered a payment made on 
time provided it is received by the Bank during the next business day.  
 
MONTHLY ACCOUNT STATEMENT:  The Bank will send you an 
Account Statement every month at the end of the billing period. Each 
Account Statement will have the following entries, as applicable: previous 
balance, payments, credits, debits, Purchases, Cash Advances, Balance 
Transfers, and convenience checks made during the billing period, the 
FINANCE CHARGE, the APRs, th e billing period closing date, the new 
total balance, the minimum payment,  and the payment due date (the 
�Account Statement�). You must notify the Bank in writing of any error 
in the Account Statement within sixty (60) days following the date the 
Account S tatement was sent to you. The Bank reserves the right to not 
send the Account Statement under the circumstances  allowed by law, 
including, but not limited to, billing periods at the end of which the 
Account has a zero balance and there was no activity duri ng the billing 
period; if the Account is deemed uncollectible by the Bank; if legal action 
to collect an outstanding debt has been filed; or when the law prohibits the 
Account Statement to be sent.  
 
DEFAULT:  You will have defaulted on this Agreement if you do not 
make any payment on time, if you file for bankruptcy, or if you do not 
comply with any other provision of this Agreement. Without limitation to 
any other rights under this Agreement or under applicabl e law, in case of 
default, the Bank may demand payment of the entire outstanding balance.  
 
If the Bank is forced to collect from you through a legal process, you may 
also incur legal expenses and attorney fees, as well as any other amounts 
allowed by law.  In addition, if the Bank does not receive the Minimum 
Payment within sixty (60) consecutive  days from its due date, the APR 
applicable to existing balances and to new Purchases, Cash Advances and 
Balance Transfers will increase to the default penalty rate  shown on the 
Disclosure (�Penalty Rate�). In such a case, the Penalty Rate will be 
effective from the billing period or cycle beginning forty -five (45) days 
after the date we notify you of the application of the Penalty Rate. The 
Penalty Rate will apply t o transactions made beginning fifteen (15) days 
after the appropriate notice. The Penalty Rate will cease to be applied after 
the Bank has received six (6) consecutive payments for at least the 
Minimum Payment by their due date, starting with the first pay ment due 
after the effective date of the rate increase. After the suspension of the 
Penalty Rate, the regular rate stated in the Disclosure will apply, but any 
promotional or special rate will not apply. During the effective period of 
the Penalty Rate, the  Minimum Payment will be calculated at 3% of the 
outstanding balance.  
 
ANNUAL FEE : An ANNUAL FEE may be applicable to your Card, 
please refer to the Disclosure.  
  
CURRENCY CONVERSION FEE : Any transaction made in foreign 
currency will be shown in U.S. dollars in your Account Statement. The 
conversion from foreign currency to U.S. dollars will be done by the 
Association. The foreign currency conversion will be done by using:  
a) An applicable  rate of exchange selected by the Association amongst the 
various rates available in the foreign exchange market at the date your 
transaction is processed. The exchange rate used by the Association for 
this purpose could be different from the rate obtained  by the Association 
itself, or  
 b) The exchange rate determined by the applicable government for the 
date your transaction is processed. The Association will assess a Currency 
Conversion Fee equal to 1% of the transaction amount in foreign currency.  
 
JOIN T ACCOUNTS:  The Cardholders, if more than one, will be jointly 
and severally liable for payment in full for any Purchases, Cash Advances, 
Balance Transfers, and transactions made with convenience checks from 
the Card. The Bank may require the appearance an d signature of all 
Cardholders, to process certain instructions or requests, including, but not 
limited to (i) a request to increase or decrease the line of credit, (ii) the 
issuance of additional Cards, and (iii) a change to the mailing address for 
the Ac count Statement. To the extent allowed by applicable law and 
regulations, you agree to indemnify and hold harmless the Bank and its 
parent company, affiliates, subsidiaries, directors, officials, employees,  
and representatives from any liability for damage , loss or expenses arising 
from any action carried out by the Bank in compliance with instructions 
provided by any of the Cardholders.  
 
 LOST OR STOLEN CARD:  If the Card is lost or stolen or if you think 
someone might use it without your authorization, you  should immediately 
notify the Bank and complete and file any forms, complaints, statements,  
or information that the Bank may require from you. In case of loss, theft 
or potential unauthorized use, you may be liable for the unauthorized use 
of the Card for  up to $50.00, unless you have notified the Bank of the loss, 
theft or potential unauthorized use of the Card prior to any Purchase or 
Cash Advance, by notifying in writing to the address included in the 
Account Statement and calling toll free at 1 -877-541-5739 or international 
at 1-866-839-3485.  
 
YOUR BILLING RIGHTS : This notice contains important information 
about your rights and the Bank responsibilities under the Fair Credit 
Billing Act. We encourage you to keep it for future reference.  
 
WHAT TO DO IF YOU FIND AN ERROR ON YOUR ACCOUNT 
STATEMENT : Notify us in case  of any error or questions about your 
Account Statement. If you think your Account Statement is incorrect or if 
you need more information about a transaction on your Account 
Statement, write to the Bank (on a separate sheet of paper) at the address 
indicat ed on your Account Statement, as soon as possible. The Bank must 
receive your letter no later than sixty (60) days after we sent you the first 
Account Statement on which the error or problem appeared. You may 
contact the Bank by phone but  doing so will not  preserve your rights. In 
your letter, you must provide the following information: (i) your name and 
Account number, (ii) the dollar amount of the suspected error, and (iii) 
describe the error and explain, if you can, why you believe there is an 
error. If you need more information, describe the entry you are unsure 
about. If you have authorized the Bank to pay your Account Statement 
automatically from your checking or savings account, you can stop the 
payment on any amount you think is incorrect. To stop th e payment, your 
letter must be received by the Bank at least three (3) business days before 
the automatic payment is scheduled to be made.   
 YOUR RIGHTS AND THE RESPONSIBILITIES OF THE BANK 
AFTER RECEIVING YOUR WRITTEN NOTICE:  When the Bank 
receives your w ritten communication, there are two things we must do: (i) 
within 30 days of receiving your letter, the Bank will acknowledge receipt; 
the Bank will also tell you if the error has been already corrected; (ii) 
within two (2) complete billing periods that wi ll not exceed 90 days after 
receiving your letter, the Bank must either correct the error or provide you 
an explanation as to why we believe the Account Statement is correct.  
 
While we investigate whether it is an error or not: (i) the Bank cannot try 
to collect from you the amount in question or report your Account as 
delinquent on that amount; (ii) the charge in question may remain on your 
Account Statement and we may continue to charge you interest on that 
amount; (iii) while you do not have to pay the amount in question, you are 
responsible for the remainder of the balance; and (iv) the Bank may apply 
any unpaid amount against your Credit Limit.  
 
After we finish the investigation, one of two things will happen: (i) If we 
made a mistake, you will not hav e to pay the amount in question or any 
interest or fee related to it; or (ii) if the Bank does not think there was an 
error, you will have to pay the amount in question, along with applicable 
interest and fees. The Bank will send you an Account Statement o f the 
amount you owe,  and the date payment is due. The Bank may then report 
your Account as delinquent if you do not pay the amount the Bank 
believes you owe. If you receive our explanation but you still believe that 
the Account Statement is wrong, you mus t send the Bank a written 
communication within the next ten (10) days notifying us that you still 
refuse to pay. If you do so, the Bank cannot report your Account as 
delinquent without also reporting that there is a dispute over your Account 
Statement.  
 
Also, the Bank will tell you the name of all the people or entities to which 
the Bank reported your delinquent Account and  will also tell those people 
or entities when your claim has been settled.  
 
 If the Bank does not follow the rules above, then it cannot collect from 
you the first $50.00 of the disputed amount, even if your Account 
Statement is correct .  
 
YOUR RIGHTS IF Y OU ARE DISSATISFIED WITH YOUR 
CREDIT PURCHASE : If you are not satisfied with the goods or services 
purchased with your Card and, provided you have tried in good faith to 
correct the problem with the merchant or seller, you may have the right 
not to pay the  remaining amount due on the merchandise or service. There 
are two limitations to this right: (i) you must have made the purchase in 
US Virgin Island , within one hundred (100) miles of your mailing address, 
and the Purchase price must be more than $50; (ii ) you must have used the 
Card for the purchase (Purchases made with Cash Advances from an 
automated teller machine (ATM) or with a check that accesses your 
Account do not qualify); and (iii) you must not yet have fully paid for the 
Purchase. These limitati ons do not apply if the business is owned or 
controlled by the Bank, or if the Bank sent you the advertisement or 
promotion for the goods or services. If all of these criteria are met and you 
are still dissatisfied with the Purchase, write to us at the add ress shown 
above. While we investigate, the same rules stated previously regarding 
the disputed amount apply. After we finish the investigation, we will 
notify you, our decision. Then, if we believe that you owe any amount and 
you do not pay, we may report  your Account as delinquent.  
 
AMENDMENTS:  The Bank reserves the right to amend this Agreement, 
including the APR, FINANCE CHARGES, the annual fee  (if applicable) , 
an increase in the Minimum Payment required, and other fees and terms of this Agreement that constitute significant changes, as defined by law or 
regulation, at any time, by written notice to the Cardholder not less than 
forty -five (45) days before the effective date of the amendment, except as 
otherwise allowed by applicable law or  regulation . Any other amendment 
that is not a significant change, as defined by law or regulation, may be 
notified by the Bank and shall be effective pursuant to the time schedule 
provided by such law or regulation. Any amendment to FINANCE 
CHARGES shall apply to Purchases, Cash Advances, and Balance 
Transfers made beginning on the effective date of the amendment. For 
accounts with more than one Cardholder, notice to any Cardholder shall 
be effective for all.  
 
RIGHT TO REJECT AMENDMENTS:  If you are notified of an 
amendment and you are given the opportunity to reject it, you must follow 
the instructions on  the notice. If the Bank does not receive the Minimum 
Payment required within sixty (60) days after its due date, you will not 
have the right to reject an amendment .  
 
TERMINATION OF AGREEMENT, CARD CANCELLATION, 
AND TRANSACTION DENIAL:  You may cancel this Agreement at 
any time by notifying the Bank in writing to the address in this agreement 
and returning your Card cut in half. The Bank r eserves the right to cancel 
the credit approved under the Card and may terminate this Agreement at 
any time. The Card is property of the Bank and the Bank may: (i) cancel 
or revoke your right to use it at any time, with or without cause, and 
without prior notice; (ii) suspend the use of the Card including, without 
limitation, for security reasons or if unusual or suspicious activity is 
detected in your Account, until the authenticity of the transaction is 
verified.  
 
The Bank may approve Purchases, Cash Adv ances, and Balance Transfers 
that may exceed your credit limit, without waiving our rights under this 
Agreement. The Bank may limit the number of Purchases, Cash 
Advances, and Balance Transfers approved on any day and shall not be 
liable for transactions n ot approved by the Bank to a third party, even if 
you have available credit. You promise to return, upon request of the 
Bank, all Cards issued under this Agreement and to continue being 
responsible for payment of the full outstanding balance at the time of  
cancellation. Your obligations under this Agreement shall continue in 
effect regarding any outstanding balance, even when this Agreement is 
terminated by you or the Bank or in any other way. The Bank may issue a 
different Card at any time.   
 
INSURANCE:  Any insurance coverage, including life, accidental death 
and dismemberment, disability, or involuntary unemployment, is optional 
and is not a condition to grant you credit.   
 
MISCELLANEOUS PROVISIONS:  Failure by the Bank to enforce any 
right under this Agr eement shall not constitute a waiver of such right. If 
any clause or part of a clause of this Agreement is held by a court to be 
unlawful or invalid for any reason or if it becomes unenforceable as a 
result of a legal or regulatory provision, the remaining  provisions of this 
Agreement shall not be affected and shall remain in full force and effect. 
You understand and agree that these Cards may not be used for business 
or corporate purposes. The Bank, at its discretion, reserves the right to 
convert your acc ount to any other type of revolving account at any time, 
provided that you meet all of the credit criteria established by the Bank 
for the new account.  
 
YOU ARE NOT REQUIRED TO ACCEPT THE CARD, AND YOU 
WILL NOT BE RESPONSIBLE FOR ANY FEE UNLESS YOU 
ELECT TO ACCEPT IT BY USING IT. THE CARDHOLDER IS ENTITLED TO RESCIND THIS AGREEMENT IF, WITHIN 
FIFTEEN (15) DAYS OF RECEIVING IT AND WITHOUT USING 
THE CARD(S), THE CARDHOLDER NOTIFIES THE BANK .  
 
Use of the Card by the Cardholder or by any Authorized User const itutes 
acceptance of the Card and of the terms and conditions of this Agreement 
by the Cardholder. If you do not wish to accept the Card, you must notify 
the Bank within fifteen (15) days of receiving it, without using the Card. 
To notify that you do not w ish to accept the Card, you must call toll free 
at 1-877-541-5739 or international at 1 -866-839-3485.9 You authorize the 
Bank to  investigate your credit  references. The Bank reserves the right to 
issue or not issue, or to renew or not renew, the Card(s). I f there is a claim 
against a person or entity from whom merchandise or services were 
purchased by charges to the Card account, the Cardholder shall solve such 
disputes directly with the seller of the merchandise or services. In case of 
merchandise returns or adjustments to charges for services, the Cardholder 
shall accept a credit to the Account in lieu of a cash refund.  
 
This Agreement shall be governed and construed pursuant in accordance 
with the laws of the Commonwealth of Puerto Rico  
 
 
 
Oriental Bank  
Customer Service  
PO Box 31535  
Tampa, FL 33631 -3535 
 
 
v. 4/2022