Heritage Grove
Federal Credit Union
Visa Credit Card
Agreement
and
Disclosure Statement
631 Winter Street NE
Salem, Oregon 97301
503-588-0211
Toll-free: 877-695-8321
Fax: 503-371-7323
www.OurGroveCU.comwill issue, upon Your request, a PIN for use with participating ATMs. 
This PIN is confidential and should not be disclosed to anyone. You 
may use Your PIN to access Your Account and all sums advanced 
will be added to Your Account balance. In the event a use of Your 
PIN constitutes an Electronic Fund Transfer, the terms and condi -
tions of Your Electronic Fund Transfer Agreement may also affect 
Your rights.
EFFECT OF AGREEMENT. Even though the sales, cash advance, 
credit or other slips You may sign or receive when using Your Card 
contain terms, this Agreement is the contract which solely applies 
to all transactions involving the Card.
UNAUTHORIZED USE. You may be liable for the unauthorized use 
of Your Card. You will not be liable for the unauthorized use that oc -
curs after You notify Us of the loss, theft, or possible unauthorized 
use by calling Us at the telephone number shown in this Agreement 
or by writing to Us at the address shown in this Agreement. In any 
case, Your liability will not exceed $50.
REFUSAL TO HONOR CARDS OR CONVENIENCE CHECKS. We are 
not liable for the refusal or inability of merchants, financial institu -
tions and others to accept the Cards or Convenience Checks, or 
electronic terminals to honor the Cards or complete a Card with -
drawal, or for their retention of the Cards or Convenience Checks.
FOREIGN TRANSACTIONS. For transactions initiated in foreign 
countries and foreign currencies, the exchange rate between trans -
action currency and the billing currency (U.S. dollars) will be: (a) a 
rate selected by VISA from the range of rates available in wholesale 
currency markets for the applicable central processing date, which 
rate may vary from the rate VISA itself receives; or (b) the govern -
ment mandated rate in effect for the applicable central processing 
date. In each instance, You will be charged a fee in an amount equal 
to 1.00% of the settlement amount.
TRANSACTIONS SLIPS. Your monthly statement will identify that 
merchant, electronic terminal or financial institution at which trans -
actions were made, but sales, cash advances, credit or other slips 
cannot be returned with the statement.
LOST CARDS AND CONVENIENCE CHECKS. To report lost or stolen 
Credit Cards or Convenience Checks, You will immediately call Us at 
the telephone number shown in this Agreement or write to Us at the 
address shown in this Agreement.
CREDITS. If a merchant who honors Your Card gives You credit for 
returns or adjustments, they will do so by sending Us a slip which 
will be posted to Your Account. If Your credits and payments ex -
ceed what You owe Us, We will hold and apply this credit against 
future purchases and cash advances, or if it is $1.00 or more refund 
it on Your written request or automatically deposit it to Your Share 
Account after six months.
YOUR CREDIT CARD BILLING RIGHTS
Keep this document for future use. This notice tells You about Your 
rights and Our responsibilities under the Fair Credit Billing Act.
WHAT TO DO IF YOU FIND A MISTAKE ON YOUR STATEMENT. If 
You think there is an error on Your statement, write to Us at: Heri -
tage Grove Federal Credit Union, P.O. Box 2227, Salem, OR 97308. 
In Your letter, give Us the following information:
� Account Information: Your name and account number.
� Dollar amount: The dollar amount of the suspected error.
� Description of problem: If You think there is an error on Your 
bill, describe what You believe is wrong and why You believe it 
is a mistake.
You must contact Us:
� Within 60 days after the error appears on Your statement.
� At least 3 business days before an automated payment is 
scheduled, if You want to stop payment on the amount You 
think is wrong.
You must notify Us of any potential errors in writing. You may call 
Us, but if You do,
We are not required to investigate any potential errors and You may 
have to pay the amount in question.
WHAT WILL HAPPEN AFTER WE RECEIVE YOUR  LETTER. When 
We receive your letter, We must do two things:
1. Within 30 days of receiving Your letter, We must tell You that 
We received Your letter. We will also tell You if We have al -
ready corrected the error.
2. Within 90 days of receiving Your letter, We must either cor -
rect the error or explain to You why We believe the bill is 
correct.
While we investigate whether or not there has been an error:
� We cannot try to collect the amount in question or report You 
as delinquent on that amount.
� The charge in question may remain on Your statement, and 
We may continue to charge You interest on that amount.
� While You do not have to pay the amount in question, You are 
responsible for the remainder of Your balance.
� We can apply any unpaid amount against Your credit limit.
After We finish our investigation, one of two things will happen:
�  If We made a mistake: You will not have to pay the amount in 
question or any interest or other fees related to that amount.
�  If We do not believe there was a mistake: You will have to 
pay the amount in question, along with applicable interest and 
fees. We will send You a statement of the amount You owe 
and the date payment is due. We may then report You as de -
linquent if You do not pay the amount We think You owe.
If You receive our explanation but still believe Your bill is wrong, 
You must write to Us within 10 days of telling Us that You still refuse 
to pay. If You do so, We cannot report You as delinquent without 
also reporting that You are questioning Your bill. We must tell You 
the name of anyone to whom We reported You as delinquent, and 
We must let those organizations know when the matter has been 
settled between Us. If We do not follow all of the rules above, You 
do not have to pay the first $50 of the amount You question even 
if Your bill is correct.
YOUR RIGHTS IF YOU ARE DISSATISFIED WITH YOUR CREDIT 
PURCHASES . If You are dissatisfied with the goods or services that 
You have purchased with Your Credit Card, and you have tried in 
good faith to correct the problem with the merchant, You may have 
the right not to pay the remaining amount due on the purchase. To 
use this right, all of the following must be true:
1. The purchase must have been made in Your home state or 
within 100 miles of Your current mailing address, and the pur -
chase price must have been more than $50. ( Note: Neither of 
these are necessary if Your purchase was based on an adver -
tisement We mailed to You, or if We own the company that 
sold You the goods or services .)
2. You must have used Your Credit Card for the purchase. Pur -
chases made with cash advances from an ATM or with a 
check that accesses Your Credit Card account do not qualify.
3. You must not yet have fully paid for the purchase.
If all of the criteria above are met and You are still dissatisfied with 
the purchase, contact Us in writing at the above address. While We 
investigate, the same rules apply to the disputed amount as dis -
cussed above. After We finish Our investigation, We will tell You Our 
decision. At that point, if We think You owe an amount and You do 
not pay, We may report You as delinquent. THIS IS YOUR CREDIT CARD AGREEMENT AND IT INCLUDES 
NECESSARY FEDERAL TRUTH-IN-LENDING DISCLOSURE STATE -
MENTS, VISA PLATINUM AND VISA PLATINUM SECURED AGREE -
MENTS, AND ANY SPECIAL INSTRUCTIONS REGARDING THE 
USE OF YOUR VISA PLATINUM AND VISA PLATINUM SECURED 
CREDIT CARDS, AND/OR ANY OTHER ACCOUNT ACCESS DEVICE. 
PLEASE BE CERTAIN TO READ THIS AGREEMENT CAREFULLY 
AND NOTIFY US AT ONCE IF ANY PARTS ARE UNCLEAR. 
CREDIT CARD AGREEMENT AND DISCLOSURE STATEMENT
DEFINITIONS. In this Agreement, the reference to �We�, �Us�, �Our� 
and �Credit Union� mean HERITAGE GROVE FEDERAL CREDIT 
UNION. The words �You� and �Your� mean each person who ac -
cepts this Agreement or uses the VISA Platinum or VISA Platinum 
Secured Credit Card(s). The words �Card� and �Credit Card� mean 
any VISA Platinum or VISA Platinum Secured Credit Card issued 
to You by Us and any duplicates or renewals. The word �Account� 
means the
amount(s) accessible and owed under this Agreement. Conve -
nience Checks mean the special Account access devices that We 
may provide for Your use from time to time. If this is a joint Account, 
read singular pronouns in the plural.
PROMISE TO PAY. You understand that the following terms and 
conditions constitute Our Agreement with You. Your Account may 
be accessible through a variety of means which could include ad -
vance request forms, vouchers, checks, charge slips, convenience 
checks, Credit Cards and the like. Regardless of the access means, 
You promise to pay Us all amounts charged to Your Account by You 
or by any user who has access to Your Account, with actual, appar -
ent or implied authority for use of Your Account, including Interest 
Charges and other fees or charges described herein.
USE OF YOUR CARD. You may use Your Card to buy goods and 
services in any place that it is honored and to get cash advances at 
participating financial institutions. You agree not to use Your Card 
for illegal transactions including, but not limited to, advances made 
for the purpose of gambling and/or wagering where such practices 
are in violation of applicable state and/or federal law.
SECURITY. You acknowledge that You own any shares and/or col -
lateral pledged as security and that there are no other liens against 
them other than Ours. You agree to perform all acts which are nec -
essary to make Our security interest in the shares and/or collateral 
being pledged enforceable.
OTHER SECURITY. Collateral (other than household goods or any 
dwelling) given as security under this Agreement or for any other 
loan You may have with Us will secure all amounts You owe Us now 
and in the future if that status is reflected in the �Truth-in-Lending 
Disclosure� in any particular Agreement evidencing such debt.
CONSENSUAL LIEN ON SHARES. You grant and consent to a 
lien on Your shares with Us (except IRA and Keogh Accounts) 
and any dividends due or to become due to You from Us to 
the extent You owe on any unpaid Credit Card balance.
ACCOUNT RESTRICTIONS. In order to receive and maintain a 
VISA Platinum Secured Credit Card, You agree to give Us a specific 
pledge of shares which will equal Your credit limit. In the event that 
You default, We may apply these shares toward the repayment of 
any amount owed on Your VISA Platinum Secured Credit Card. You 
may cancel Your VISA Platinum Secured Credit Card at any time by 
paying any amounts owed on such Credit Card. To be certain that 
Your entire balance and all advances are paid, any shares pledged 
may not be available to You for 30 days after You have cancelled 
and any outstanding balance is paid in full.
LINE OF CREDIT LIMITS. You will be notified of each specific Credit 
Limit for each Credit Card for which You are approved. Unless You 
are in default, any Credit Limits established for You will generally be 
self-replenishing as You make payments. You will keep Your unpaid 
balance within Your Credit Limit set by Us, and You will pay any 
amount over Your Credit Limit on Our demand whether or not We 
authorize the advances which caused You to exceed Your Credit 
Limit. Even if your unpaid balance is less than Your Credit Limit, You 
will have no credit available during any time that You are in default.
JOINT ACCOUNTS. Each borrower will be responsible, jointly and 
severally, for the repayment of any amounts owed. If any Account 
access device, such as a Personal Identification Number (PIN), is 
requested and approved, You understand that any such Account 
access device(s) will be mailed only to the primary borrower at the 
address that We have on file for You. We may refuse to follow any 
instructions which run counter to this provision.MINIMUM MONTHLY PAYMENTS (PAYMENT SCHEDULE). Though 
You need only pay the Minimum Monthly Payments, You under -
stand that You have the right to repay at any time without penalty. 
You also understand that You will only be charged periodic Interest 
Charges to the date You repay Your entire balance. You may make 
larger payments without penalty. Any partial payment or prepay -
ment will not delay Your next scheduled payment. All payments 
to Us must be in lawful money of the United States. As permitted 
by law, We may apply payments in an order of Our choosing. Any 
unpaid portion of the Interest Charge will be paid by subsequent 
payments and will not be added to Your principal balance. You un -
derstand that any delay in the repayment of Your unpaid balance 
will increase Your periodic Interest Charges and any acceleration in 
the repayment of Your unpaid balance will decrease Your periodic 
Interest Charges. Minimum Payments will be an amount equal to 
3.00% of Your new unpaid balance at the end of each billing cycle, 
subject to the lesser of $30.00 or Your balance, plus any portion of 
the Minimum Payments shown on prior statement(s) which remains 
unpaid, plus any amount that exceeds Your approved Credit Limit. 
You may, by separate agreement, authorize Us to charge Your pay -
ment directly to Your Share or Share Draft Account.
LATE CHARGE. If Your payment is more than five days late, You will 
be charged $35.00.
OTHER FEES AND CHARGES. You will be charged the following 
fees associated with the use of Your Card: (a) $29.00 for any check 
(or other negotiable instrument used for payment) which is re -
turned unpaid; (b) $5.00 for each replacement Card You request; 
and (c) $10.00 for each merchant slip copy You request.
INTEREST CHARGES. In the case of any transactions under this 
Agreement, the balances subject to the periodic Interest Charge 
are the average daily transactions balances outstanding during the 
month (new and previous). To get the average daily balance, We 
take the beginning balance each day, add any new purchases, cash 
advances, insurance premiums, debit adjustments or other charges 
and subtract any payments, credits and unpaid Interest Charges. 
This gives Us the daily balance. Then, We add up all the daily bal -
ances for the billing cycle and divide them by the number of days 
in the billing cycle. The Interest Charge for the billing cycle is com -
puted by multiplying the average daily balance subject to an Inter -
est Charge by the Monthly Periodic Rate. 
You can avoid Interest Charges on purchases by paying the full 
amount of the entire balance owed each month within 25 days of 
Your statement closing date. Otherwise the new balance of pur -
chases, and subsequent purchases from the date they are posted to 
Your Account, will be subject to an Interest Charge. Cash advances 
and balance transfers are always subject to an Interest Charge from 
the later of the date they are posted to Your Account or from the 
first day of the billing cycle in which such transaction is posted to 
Your Account.
Rates may range from 12.90%-18.00%, subject to Our underwrit -
ing guidelines. The applicable Monthly Periodic Rates and corre -
sponding Annual Percentage Rates will be disclosed to You on the 
separate pricing document that We will provide to You prior to 
the time of Your first credit advance.
LATE PAYMENT RATE. If Your Account is ever 30 or more days 
past due twice in any six-consecutive-month period, or 60 or more 
days past due at any time, the Monthly Periodic Rate applicable 
to Your entire existing balance at that time and in the future will 
immediately increase to 1.50% (corresponding Annual Percentage 
Rate 18.00%).
PERIODIC STATEMENTS. On a regular basis, You will receive a 
statement showing all transactions on Your Account including 
amounts paid and borrowed since Your last statement. We will mail 
You a statement each month in which there is a debit or credit bal -
ance or when an Interest Charge is imposed. We need not send You 
a statement if We feel Your Account is uncollectible or if We have 
started collection proceedings against You because You defaulted. 
Each statement is deemed to be a correct statement of account 
unless You establish a billing error pursuant to the Federal Truth-
In-Lending Act.
OUR RESPONSIBILITIES TO HONOR CONVENIENCE CHECKS. We 
are under no obligation to honor Your Convenience Checks if: (1) by 
paying a Convenience Check, You would exceed Your Credit Limit; 
(2) Your Cards or Convenience Checks have been reported lost or 
stolen; or (3) Your Account has been cancelled or has expired. If a 
postdated Convenience Check is paid and, as a result, any other 
Convenience check is returned unpaid, We are not responsible for any resulting loss or liability.
DEFAULT. You will be in default if: (a) You do not make any pay -
ment or perform any obligation under this Agreement, or any oth -
er agreement that You may have with Us; or (b) You should die, 
become involved in any insolvency, receivership or custodial pro -
ceeding brought by or against You; or (c) You have made a false or 
misleading statement in Your credit application and/or in Your rep -
resentations to Us while You owe money on Your Account; or (d) A 
judgment or tax lien should be filed against You or any attachment 
or garnishment should be issued against any of Your property or 
rights, specifically including anyone starting an action or proceed -
ing to seize any of Your funds on deposit with Us; and/or (e) We 
should, in good faith, believe Your ability to repay Your indebted -
ness hereunder is or soon will be impaired, time being of the very 
essence. Upon any occurrence of default, We may, to the extent 
permitted by law, cancel Your rights under this Agreement, require 
the return of all access devices and declare the entire balance of 
every Credit Card of Your Account immediately due and payable, 
without prior notice or demand.
COLLECTION COSTS. In the event collection efforts are required 
to obtain payment on this Account, to the extent permitted by law, 
You agree to pay all court costs, private process server fees, investi -
gation fees or other costs incurred in collection and reasonable at -
torneys� fees incurred in the course of collection any amounts owed 
under this Agreement or in the recovery of any collateral.
ENFORCEMENT. We do not lose Our rights under this or any re -
lated agreement if We delay enforcing them. We can accept late 
payments, partial payments or any other payments, even if they are 
marked �paid in full� without losing any of Our rights under this 
Agreement. If any provision of this or any related agreement is de -
termined to be unenforceable or invalid, all other provisions remain 
in full force and effect.
NOTIFICATION OF ADDRESS CHANGE. You will notify Us promptly 
if You move or otherwise have a change of address.
CHANGE IN TERMS. We may change the terms of this Agreement 
by mailing or delivering to You written notice of the changes as 
prescribed by the Federal Truth-In-Lending Act. To the extent per -
mitted by law, the right to change the terms of this Agreement in -
cludes, but is not limited to, the right to change the periodic rates 
applicable to Your unpaid balance and/or future advances.
CREDIT INSURANCE. Credit insurance is not required for any ex -
tension of credit under this Agreement. However, You may purchase 
any credit insurance available through Us and have the premiums 
added to Your outstanding balance. If You elect to do so, You will be 
given the necessary disclosures and documents separately.
INTEGRATED DOCUMENTS. Any separate sheet of paper labeled 
�Account Disclosure�Federal-Truth-In-Lending Act�, which is deliv -
ered together with this Agreement or at a later date becomes an 
integrated part of this Agreement and Disclosure.
CONSENT TO AGREEMENT. You acknowledge the receipt of a copy 
of this Agreement. By signing the application; or by using Your Ac -
count or any Account access device; or by authorizing another to 
use Your Account, You agree to accept its terms.
UPDATING AND DISCLOSING FINANCIAL INFORMATION. You will 
provide facts to update information contained in Your original Ac -
count application or other financial information related to You, at 
Our request. You also agree that We may, from time to time, as 
We deem necessary, make inquiries pertaining to Your employment, 
credit standing and financial responsibility in accordance with ap -
plicable laws and regulations. You further agree that We may give 
information about the status and payment history of Your Account 
to consumer credit reporting agencies, a prospective employer or 
insurer, or a state or federal licensing agency having any apparent 
legitimate business need for such information.
TERMINATION. Either You or We may cancel Your Account or any 
particular Credit Card of Your Account, at any time, whether or not 
You are in default. You will, in any case, remain liable to pay any 
unpaid balances according to the terms of Your Account.
GOVERNING LAW. This Agreement is controlled and governed by 
the laws of the State of Oregon except to the extent that such laws 
are inconsistent with controlling federal law.
OWNERSHIP. Your Card remains Our property and may be can -
celled by Us at any time without notice. You agree to surrender 
Your Card and to discontinue its use immediately upon Our request.
ISSUANCE OF A PERSONAL IDENTIFICATION NUMBER (PIN). We