PLATINUM MASTERCARD 
CONSUMER CREDIT CARD AGREEMENT 

In this Agreement, “Agreement” means this Consumer Credit Card Agreement. “Disclosure” means the Credit Card Account 
Opening Disclosure. The Account Opening Disclosure is incorporated into this Consumer Credit Card Agreement and is 
part of the Agreement. In this Agreement the words "you," “your,” and "yours" mean each and all of those who agree to be 
bound by this Agreement; "card" means the MasterCard credit card and any duplicates, renewals, or substitutions the Credit 
Union issues to you; "account" means your MasterCard credit card line-of-credit account with the Credit Union; and "Credit 
Union" means the Credit Union whose name appears on this Agreement or anyone to whom the Credit Union transfers this 
Agreement. 
1.  USING YOUR ACCOUNT — If you are approved for an account, the Credit Union will establish a line of credit for you. 
You agree that your credit limit is the maximum amount (purchases, cash advances, finance charges, plus "other charges") 
which you will have outstanding on your account at any time. Unless disclosed otherwise, the Credit Union will not allow 
advances over the credit limit. If the Credit Union has a program whereby it allows payment of advances that exceed your 
credit  limit,  subject  to  a  fee,  the  Credit  Union  will  provide  you  with  notice,  either  orally,  in  writing,  or  electronically 
(notwithstanding the requirements of the paragraph entitled “Statements and Notices”) explaining your right to opt in to the 
Credit Union’s program whereby it will honor advance requests over the credit limit. In the event you opt in to such a program, 
you agree to the terms of such a program. You may request an increase in your credit limit only by a method acceptable to 
the Credit Union. The Credit Union may increase or decrease your credit limit, refuse to make an advance and/or terminate 
your account at any time for any reason not prohibited by law. If you are permitted to obtain cash advances on your account, 
we may, from time to time, issue convenience checks to you that may be drawn on your account. Convenience checks may 
not be used to make a payment on your account balance. If you use a convenience check, it will be posted to your account 
as a cash advance. We reserve the right to refuse to pay a convenience check drawn on your account for any reason and 
such refusal shall not constitute wrongful dishonor. 
You  may  request  that  we  stop  the  payment  of  a  convenience  check  drawn  on  your  account.  You  agree  to  pay  any  fee 
imposed to stop a payment on a convenience check issued on your account. You may make a stop payment request orally, 
if permitted, or in writing. Your request must be made with sufficient time in advance of the presentment of the check for 
payment to give us a reasonable opportunity to act on your request. In addition, your request must accurately describe the 
check including the exact account number, the payee, any check number that may be applicable, and the exact amount of 
the check. If permitted, you may make a stop payment request orally but such a request will expire after 14 days unless you 
confirm your request in writing within that time. Written stop payment orders are effective only for six months and may be 
renewed  for  additional  six  month  periods  by  requesting  in  writing  that  the  stop  payment  order  be  renewed. We  are  not 
required to notify you when a stop payment order expires. If we re-credit your account after paying a check or draft over a 
valid and timely stop payment order, you agree to sign a statement describing the dispute with the payee, to assign to us all 
of your rights against the payee or other holders of the check or draft and to assist us in any legal action. You agree to 
indemnify and hold us harmless from all costs and expenses, including attorney's fees, damages, or claims, related to our 
honoring your stop payment request or in failing to stop payment of an item as a result of incorrect information provided to 
us or the giving of inadequate time to act upon a stop payment request. 
2.  USING  YOUR  CARD  —  You  understand  that  the  use  of  your  credit  card  or  credit  card  account  will  constitute 
acknowledgement of receipt and agreement to the terms of the Credit Card Agreement and Credit Card Account Opening 
Disclosure (Disclosure). You may use your card to make purchases from merchants and others who accept your card. The 
credit union is not responsible for the refusal of any merchant or financial institution to honor your card. If you wish to pay 
for goods or services over the Internet, you may be required to provide card number security information before you will 
be permitted to complete the transaction. In addition, you may obtain cash advances from the Credit Union, from other 
financial institutions that accept your card, and from some automated teller machines (ATMs). (Not all ATMs accept your 
card.)  If  the  credit  union  authorizes  ATM  transactions  with  your  card,  it  will  issue  you  a  personal  identification  number 
(PIN). To obtain cash advances from an ATM, you must use the PIN issued to you for use with your card. You agree that 
you will not use your card for any transaction that is illegal under applicable federal, state, or local law. Even if you use 
your card for an illegal transaction, you will be responsible for all amounts and charges incurred in connection with the 
transaction.  If  you  are  permitted  to  obtain  cash  advances  on  your  account,  you  may  also  use  your  card  to  purchase 
instruments and engage in transactions that we consider the equivalent of cash. Such transactions will be posted to your 
account as cash advances and include, but are not limited to, wire transfers, money orders, bets, lottery tickets, and casino 
gaming chips, as applicable. This paragraph shall not be interpreted as permitting or authorizing any transaction that is 
illegal. 

©CUNA Mutual Group 1991, 2006, 09, 10, 12, 14 All Rights Reserved 

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3.  PROMISE  TO  PAY  —  You  promise  to  pay  all  charges  (purchases,  cash  advances,  balance  transfers,  use  of 
convenience checks or any other charge) made to your account by you or anyone you authorize to use your account. You 
also promise to pay all finance charges and other charges added to  your account under the terms of this Agreement or 
another agreement you made with the Credit Union. If this is a joint account, the paragraph on JOINT ACCOUNTS also 
applies to your account. 
4.  PERIODIC RATES — The periodic rates applicable to purchases, cash advances, and balance transfers are disclosed 
on the Disclosure that accompanies this Agreement. Any penalty rate that may be imposed for failing to make a payment 
by the payment due date is also disclosed on the Disclosure. Any rate change will be made pursuant to applicable law. If 
the rate for your account is variable, as indicated on the accompanying Disclosure, the rate charged on purchases, cash 
advances, balance transfers and any penalty rate will vary periodically as disclosed in the Disclosure accompanying this 
Agreement.  The  initial  rate  on  your  account  for  certain  types  of  transactions  may  be  an  introductory  discounted  rate 
(Introductory Rate) that is lower than the rate that would ordinarily apply for that type of transaction. If an Introductory Rate 
applies to your account, the rates and the period of time it will be effective is shown on the Disclosure accompanying this 
Agreement. After the Introductory Rate period expires, the periodic rate will automatically increase to the rates that would 
ordinarily apply for that type of transaction based on the terms of this Agreement. 
5.  FINANCE CHARGES — New purchases posted to your account during a billing cycle will not incur a finance charge for 
that billing cycle if you had a zero or credit balance at the beginning of that billing cycle, or you paid the entire new balance 
on the previous cycle's billing statement by the payment due date of that statement; otherwise a finance charge will accrue 
from the date a purchase is posted to your account. To avoid an additional finance charge on the balance of purchases, you 
must  pay  the  entire  new  balance  on  the  billing  statement  by  the  payment  due  date  of  that  statement.  A  finance  charge 
begins to accrue on cash advances from the date you get the cash advance or from the first day of the billing cycle in which 
the cash advance is posted to your account, whichever is later (transaction date). 
The  finance  charge  is  calculated  separately  for  purchases  and  cash  advances.  For  purchases,  the  finance  charge  is 
computed by applying the periodic rate to the average daily balance of purchases. To calculate the average daily balance 
of purchases, we take the beginning outstanding balance of purchases each day, add any new purchases, and subtract any 
payments and/or credits. This gives us the daily balance of purchases. We then add all of the daily balances of purchases 
for the billing cycle together and divide the total by the number of days in the billing cycle. This gives us the average daily 
balance of purchases. 
For  cash  advances,  the  finance  charge  is  computed  by  applying  the  periodic  rate  to  the  average  daily  balance  of  cash 
advances. To calculate the average daily balance of cash advances, we take the beginning outstanding balance of cash 
advances each day, add in any new cash advances, and subtract any payments and/or credits that we apply to the cash 
advance balance. This gives us the daily balance of cash advances. We then add all of the daily balances of cash advances 
for the billing cycle together and divide the total by the number of days in the billing cycle. This gives us the average daily 
balance of cash advances. Balance transfers are calculated in the same manner as cash advances. 
6.  FOREIGN TRANSACTIONS — Purchases and cash advances made in foreign currencies will be debited from your 
account  in  U.S.  dollars.  The  exchange  rate  used  to  convert  foreign  currency  transactions  to  U.S.  dollars  is  either  a 
government-mandated exchange rate or a wholesale exchange rate and is selected by MasterCard. The rate MasterCard 
uses for a particular transaction is the rate MasterCard selects for the applicable currency on the day the transaction is 
processed. This rate may differ from the rate applicable on the date the transaction occurred or was posted to your account. 
A fee (finance charge) will be charged on all transactions completed outside of the United States, where the cardholder’s 
country code differs from the merchant’s country code. A fee (finance charge) will be charged on all transactions completed 
in a foreign currency. All fees are calculated based on the transaction amount after it is converted to U.S. dollars. These 
fees are charged except where excluded. The Foreign Transaction Fee is set forth on the Disclosure accompanying this 
Agreement. 
7.  FEES — In addition to the periodic rate, the following additional fees may be imposed on your account. If applicable to 
your  account,  the  fee  amounts  and  explanations  are  disclosed  on  the  Disclosure  accompanying  this  Agreement.  Your 
account may also be subject to additional fees as set forth on the Disclosure accompanying this Agreement. 
a.  Cash Advance Fee (Finance Charge). If your account is subject to a Cash Advance Fee (finance charge), the fee 
will be charged to your account when you obtain a cash advance from an ATM, the Credit Union or other financial institution. 
b.  Foreign Transaction Fee (Finance Charge). If your account is subject to a Foreign Transaction Fee (finance charge), 
a fee may be charged to your account for transactions made outside of the United States or in a foreign currency. 
c.  Late Payment Fee. If your account is subject to a Late Payment Fee, the fee will be charged to your account when you 
do not make the required minimum payment by or within the number of days of the statement Payment Due Date set forth 
on the Disclosure accompanying this Agreement. 
d.  Returned Payment Fee. If your account is subject to a Returned Payment Fee, the fee will be charged to your account 
when a payment is returned for any reason.    

e.  Document Copy Fee. If your account is subject to a Document Copy Fee, except as limited by applicable law, a fee 
may be charged to your account for each copy of a sales draft or statement that you request (except when the request is 
made in connection with a billing error made by the Credit Union). 

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f.  Card  Replacement  Fee.  If  your  account  is  subject  to  a  Card  Replacement  Fee,  a  fee  will  be  charged  for  each 
replacement card that is issued to you for any reason. 
8.  PAYMENTS — Each month you must pay at least the minimum payment shown on your statement by the date specified 
on the statement. You may pay more frequently, pay more than the minimum payment or pay the total new balance in full. 
If you make extra or larger payments, you are still required to make at least the minimum payment each month your account 
has a balance (other than a credit balance). The minimum payment is 3.00% of your total new balance, or $18.00, whichever 
is greater, plus the amount of any prior minimum payments that you have not made, all outstanding unpaid fees and charges, 
and any amount you are over your credit limit by the date specified on the statement. The Credit Union also has the right to 
demand immediate payment of any amount by which you are over your credit limit. In accordance with applicable law, the 
Credit  Union  may  not  post  payments  to  your  account  or  reflect  them  in  your  available  credit  limit  on  the  date  they  are 
received. The Credit Union may delay replenishing your credit limit until the date the payment is posted or the Credit Union 
confirms the payment has cleared. 
9.  PAYMENT  ALLOCATION  —  Subject  to  applicable  law,  your  payments  may  be  applied  to  what  you  owe  the  Credit 
Union in any manner the Credit Union chooses. However, in every case, in the event you make a payment in excess of the 
required minimum periodic payment, the Credit Union will allocate the excess amount first to the balance with the highest 
annual percentage rate and any remaining portion to the other balances in descending order based on applicable annual 
percentage rate. 
10.  SECURITY INTEREST — You grant the Credit Union a security interest under the Uniform Commercial Code and under 
any common law rights the Credit Union may have in any goods you purchase. If you give the Credit Union a specific pledge 
of shares by signing a separate pledge of shares,  your pledged shares will secure your account. You may not withdraw 
amounts that have been specifically pledged to secure your account until the Credit Union agrees to release all or part of 
the pledged amount. 

Your Account is secured by all other shares you have in any individual or joint account with the Credit Union, 
except  for  shares  in  an  Individual  Retirement  Account  or  in  any  other  account  that  would  lose  special  tax 
treatment under state or federal law if given as security. These other shares may be withdrawn unless you are 
in default under this agreement. You authorize the Credit Union to apply the balance in your individual or joint 
share accounts to pay any amounts due on your Account if you should default. 

Collateral securing other loans you have with the Credit Union may also secure this loan, except that a dwelling will never 
be considered as security for this account, notwithstanding anything to the contrary in any other agreement. 
11.  DEFAULT — You will be in default if you fail to make any minimum payment or other required payment by the date that 
it is due. You will be in default if you break any promise you make under this Agreement. You will be in default if you die, file 
for bankruptcy or become insolvent, that is, unable to pay your obligations when they become due. You will be in default if 
you make any false or misleading statements in any credit application or credit update. You will also be in default if something 
happens that the Credit Union believes may substantially reduce your ability to repay what you owe. 
When you are in default, the Credit Union has the right to demand immediate payment of your full account balance without 
giving you notice. If immediate payment is demanded, you agree to continue paying finance charges at the periodic rate 
charged before default, until what you owe has been paid, and any shares that were given as security for your account may 
be applied towards what you owe. 
12.  LIABILITY  FOR  UNAUTHORIZED  USE-LOST/STOLEN  CARD  NOTIFICATION  —  You  agree  to  notify  us 
immediately, orally or in writing, at P.O. Box 9004, League City, TX 77574 or telephone (409) 945-4474 Monday through 
Friday 8:30 a.m. to 5:30 p.m. Central Time or (800) 848-0330 seven (7) days a week, 24 hours a day, of the loss, theft, or 
unauthorized use of your credit card. You may be liable for the unauthorized use of your credit card. You will not be liable 
for unauthorized use that occurs after you notify us of the loss, theft, or possible unauthorized use. However, if you exercise 
reasonable care in safeguarding your card from risk of loss or theft and, upon discovering the loss or theft promptly report 
the loss or theft to us, you will not be liable for any unauthorized transactions. In any case, your liability will not exceed 
$50.00. 
13.  CHANGING OR TERMINATING YOUR ACCOUNT — As permitted by law, the Credit Union may change the terms of 
this  Agreement  and  any  attached  Disclosure  from  time  to  time.  Notice  of  any  change  will  be  given  in  accordance  with 
applicable law. If permitted by law and specified in the notice to you, the change will apply to your existing account balance 
as well as to future transactions.    
Either you or the Credit Union may terminate this Agreement at any time, but termination by you or the Credit Union will not 
affect your obligation to pay the account balance plus any finance and other charges you owe under this Agreement. Your 
obligation to pay the account balance plus any finance and other charges you owe under this agreement are subject 

to all applicable laws and regulations regarding repayment requirements. You are also responsible for all transactions made 
to your account after termination, unless the transactions were unauthorized. 
The card or cards you receive remain the property of the Credit Union and you must recover and surrender to the Credit 
Union all cards upon request or upon termination of this Agreement whether by you or the Credit Union. DTXTG4 (MXC502 CCM003)-e 

If this is a joint account, the paragraph on JOINT ACCOUNTS of this Agreement also applies to termination of the account. 
14.  CHANGING  OR  TERMINATING  AUTHORIZED  USERS  —  Upon  your  request,  we  may  issue  additional  cards  for 
authorized users that you designate. You must notify us in writing of any termination of an authorized user's right to access 
your account. Your letter must include the name of the authorized user and your account number and/or any subaccount 
number issued to the authorized user along with the authorized user's card and any convenience or other access checks 
issued to the  authorized user. If  you cannot return  the authorized  user's card or access checks and if  you  request  your 
account to be closed, we will close your account and you may apply for a new account. 
15.  CREDIT  REVIEW  AND  RELEASE  OF  INFORMATION  —  You  authorize  the  Credit  Union  to  investigate  your  credit 
standing when opening or reviewing your account. You authorize the Credit Union to disclose information regarding your 
account to credit bureaus and creditors who inquire about your credit standing. If your account is eligible for emergency 
cash and/or emergency card replacement services, and you request such services, you agree that we may provide personal 
information about you and your account that is necessary to provide you with the requested service(s). 
16.  RETURNS  AND  ADJUSTMENTS  —  Merchants  and  others  who  honor  your  card  may  give  credit  for  returns  or 
adjustments, and they will do so by sending the Credit Union a credit slip which will be posted to your account. If your credits 
and  payments  exceed  what  you  owe  the  Credit  Union,  the  amount  will  be  applied  against  future  purchases  and  cash 
advances. If the credit balance amount is $1.00 or more, it will be refunded upon your written request or automatically after 
six months.    
17.  ADDITIONAL BENEFITS/CARD ENHANCEMENTS — The Credit Union may from time to time offer additional services 
to your account, such as travel accident insurance, at no additional cost to you. You understand that the Credit Union is not 
obligated to offer such services and may withdraw or change them at any time. 
18.  MERCHANT DISPUTES — The Credit Union is not responsible for the refusal of any merchant or financial institution 
to  honor  your  card.  The  Credit  Union  is  subject  to  claims  and  defenses  (other  than  tort  claims)  arising  out  of  goods  or 
services you purchase with the card if you have made a good faith attempt but have been unable to obtain satisfaction from 
the merchant or service provider, and (a) your purchase was made in response to an advertisement the Credit Union sent 
or participated in sending to you; or (b) your purchase cost more than $50.00 and was made in your state or within 100 miles 
of your home. 
19.  JOINT ACCOUNTS — If this is a joint account, each of you will be individually  and jointly responsible for paying all 
amounts owed under this Agreement. This means that the Credit Union can require any one of you individually to repay the 
entire  amount  owed  under  this  Agreement.  Each  of  you  authorizes  the  other(s)  to  make  purchases  or  cash  advances 
individually. Any one of you may terminate the account and the termination will be effective as to all of you. 
20.  EFFECT OF AGREEMENT — This Agreement is the contract which applies to all transactions on your account even 
though the sales, cash advances, credit or other slips you sign or receive may contain different terms. 
21.  NO WAIVER — The Credit Union can delay enforcing any of its rights any number of times without losing them. 
22.  STATEMENTS AND NOTICES — Statements and notices will be mailed or delivered to you at the appropriate address 
you have given the Credit Union. Notice sent to any one of you will be considered notice to all. 
23.  SEVERABILITY AND FINAL EXPRESSION — This Agreement and the Disclosure are the final expression of the terms 
and conditions of your account. This written Agreement and Disclosure may not be contradicted by evidence of any alleged 
oral agreement. Should any part of this Agreement or the Disclosure be found to be invalid or unenforceable, all other parts 
of  this  Agreement  and  Disclosure  shall  remain  in  effect  and  fully  enforceable  to  the  fullest  extent  possible  under  this 
Agreement. 
24.  COPY RECEIVED — You acknowledge that you have received a copy of this Agreement and Disclosure. 
25.  INTERNET GAMBLING TRANSACTIONS PROHIBITED — You may not use your card to initiate any type of electronic 
gambling transaction through the Internet. 
26.  PENALTY RATE DISCLOSURES — If applicable to  your account, all rates for your account, including the rates for 
purchases, cash advances, and balance transfers, will increase to the Penalty Rate  when  you meet one or more of the 
conditions  as  set  forth  in  the  Disclosure  accompanying  this  Agreement.  Any  rate  increases  applied  to  your  account  are 
subject to applicable notice requirements. Please refer to the Disclosure for additional information regarding the Penalty 
Rate. 
27.  VOLUNTARY  PAYMENT  PROTECTION  — We  may  offer  Voluntary  Payment  Protection  to  you.  Voluntary  Payment 
Protection is not necessary to obtain credit. If you purchase Voluntary Payment Protection from us, you authorize us to add 
the fees or insurance charges monthly to your loan balance and charge you interest on the entire balance. At our option we 
will change your payment or the period of time necessary to repay the loan balance. The rate used to determine 

the fees or insurance charges may change in the future. If the rate changes, we will provide any notices required by 
applicable law.    
28.  NOTICE TO UTAH BORROWERS — This written agreement is a final expression of the agreement between you 
and the Credit Union. This written agreement may not be contradicted by evidence of any oral agreement. 
29.  THE FOLLOWING IS REQUIRED BY VERMONT LAW — NOTICE TO CO-SIGNER — YOUR SIGNATURE ON 
THIS NOTE MEANS THAT YOU ARE EQUALLY LIABLE FOR REPAYMENT OF THIS LOAN. IF THE BORROWER 
DOES NOT PAY, THE LENDER HAS A LEGAL RIGHT TO COLLECT FROM YOU. 

Your Billing Rights: Keep this Document for Future Use 
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 
If you think there is an error on your statement, write to us at the address listed on your 
statement. In your letter, give us the following information: 
- Account information: Your name and account number. 
- Dollar amount: The dollar amount of the suspected error. 
- Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you 

believe it is a mistake. 

You must contact us: 

- Within 60 days after the error appeared on your statement. 
- At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount 

you think is wrong. 

You must notify us of any potential errors in writing or electronically. You may call us, but if you do we are not required 
to investigate any potential errors and you may have to pay the amount in question. 
What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 

1.  Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we 

have already corrected the error. 

2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is 

correct. 

While we investigate whether or not there has been an error: 

- We cannot try to collect the amount in question, or report you as delinquent on that amount. 
- The charge in question may remain on your statement, and we may continue to charge you interest on that 
amount. - While you do not have to pay the amount in question, you are responsible for the remainder of your 
balance. - We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

- If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that 

amount. 

- If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest 
and fees. We will send you a statement of the amount you owe and the date payment is due. We may then report 
you as delinquent if you do not pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you 
still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your 
bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations 
know when the matter has been settled between us. 
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your 
bill is correct. 
Your Rights if You Are Dissatisfied With Your Credit Card Purchases 
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in 
good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on 
the purchase. 
To use this right, all of the following must be true: 

1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and 
the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was 
based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 

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2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or 

with a check that accesses your credit card account do not qualify. 

3. You must not yet have fully paid for the purchase.    

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing or 
electronically at the address listed on your statement. 
While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our 
investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may 
report you as delinquent. 

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