Credit Cardholder Agreement 
and Truth in Lending Disclosure 

Interest Rates and Interest Charges 

1941 Abbott Road 
Anchorage, AK 99507 
Phone: (907) 339–9485 
Toll Free: 800 478–2222 
www.cu1.org 

Program 

Classic 

Secured 

Gold 

Platinum 

NextGen 

Annual Percentage Rate 
(APR) for Purchases 

11.95%  13.90% 

APR for Balance Transfers 

11.95%  13.90% 

APR for Cash Advances 

11.95%  13.90% 

6.75%  
based on the Prime Rate 

This APR will vary with the market 

6.75%  

This APR will vary with the market 
based on the Prime Rate 

6.75%  

This APR will vary with the market 
based on the Prime Rate 

8.95%  16.50% 

8.95%  16.50% 

8.95%  16.50% 

Penalty APR and When It 
Applies 

None 

How to Avoid Paying 
Interest on Purchases 

Your due date is at least 21 days after the close of each billing cycle. We will not charge you any interest on purchases if 
you pay your entire balance by the due date each month. We will begin charging interest on cash advances and balance 
transfers on the transaction date. 

For Credit Card Tips from 
the Consumer Financial 
Protection Bureau  

To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer 
Financial Protection Bureau at http://www.consumerfinance.gov/learnmore  

Fees 

Program  

Annual Fee 

 Transaction Fees 

•  Foreign Transaction 

Penalty Fees 

•  Late Payment 
•  Returned Payment 

Classic 

Secured 

None 

$15.00  
This fee will be assessed each 
year on February 18 

Gold 

None 

Platinum 

NextGen 

None 

None 

Up to 1% of the transaction amount for any card transaction made in a foreign country or currency. 

$25.00 
$20.00 

How We Will Calculate Your Balance: We use a method called “average daily balance” (including new purchases). See your account 
agreement for more details. 

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your account agreement. 

Information is subject to change. For more information. Visit cu1.org, e-mail service@cu1.org, or call (907) 339-9485 or 800 478-2222 or 
write Credit Union 1, 1941 Abbott Road, Anchorage, AK 99507. 

Parts in boldface meet Truth in Lending Requirements.  
Please read the whole Agreement. 
To  simplify  this  agreement  and  disclosure  statement  for  you,  the  following 
definitions  will  apply  throughout.  The  words  you,  your,  and  yours  mean  the 
applicant  who applied  for  a  Credit Union 1 credit card loan account and  any 
cosigner responsible for any amounts borrowed under the loan account.  The 
words credit card means one or more credit cards which we have issued with 

your credit card account number. The word we, us, our and credit union mean 
Credit  Union  1.    The  words  convenience  checks  mean  one  or  more  checks 
that we may provide to access your Credit Union 1 credit card account. 
You  have  applied  for  a  credit  card  with  the  credit  union.    This  agreement 
covers  our  Classic,  Share  Secured,  NextGen,  Platinum  and  Gold  card 
programs. This agreement explains when a term applies only to one program 
or the other. The use of any convenience checks will be subject to the terms of 

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BIN # 523788, 525722, 524932 
CC100 Rev 07/14 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Union 1  Cardholder Agreement and Truth in Lending Disclosure 

this agreement as well.  If issued,  the  extension of a credit card to you under 
this agreement will be subject to the following terms.  
A.  USING YOUR CREDIT CARD ACCOUNT 
1.  You  consent  to  the  terms  of  this  agreement  by  using  your  card  or 
convenience  checks.    You  continue  to  be  bound  for  all  transactions 
resulting from the use of the account, credit card or convenience checks 
until you give us written notice  of termination for the account and  return 
the credit card and convenience checks to us. 
1.1. 

If the credit union approves your application, each applicant will be 
issued a credit card and will be able to use the account.  You agree 
to sign the credit card promptly upon receipt.  Each applicant will 
also  be  liable  to  repay  the  account  under  the  terms  of  this 
agreement.  Cosigners, who do not have access to the account but 
are  still  liable  for  the  loan,  acknowledge  receipt  of  a  copy  of  this 
agreement  and  disclosure  statement  as  well  as  the  separate 
“Notice to Cosigner” form. 

1.2.  You are also obligated to repay any charges resulting from the use of the 
credit  card  or  convenience  checks  by  another  person  with  your 
permission whether or not the person stays within the limits of use set by 
you. 

1.3.  Any  persons  who  use  the  credit  card  or  convenience  checks  are 
also  obligated  to  repay  the  credit  union  for  all  charges  incurred 
because of their use of the card. 

1.4.  You  remain  bound  to  pay  for  charges  under  this  agreement  even 
though  another  person  has  been  directed  to  pay  the  debt  by 
agreement or court order such as a divorce decree. 

2.  To make a purchase or get a cash advance, present the credit card or a 
convenience  check  to  a  participating  credit  card  merchant,  to  us,  or  to 
another  financial  institution,  and  sign  the  sales  or  cash  advance  draft 
imprinted with your credit card number.  Keep a copy of the draft to verify 
your monthly statement.   The credit union is not liable  for the  refusal of 
any merchant to accept the credit card or convenience checks. 

3.  Your credit card may also access designated Automated Teller Machines 
(ATMs).    The  use  of  your  credit  card  for  ATM  access  is  subject  to  the 
additional ATM disclosure terms. 

4.  Purchases  and  cash  advances  (transactions) made  in  foreign  countries 
and foreign currencies will be billed to you in U.S. dollars.  If you conduct 
a  transaction  with  your  credit  card  in  a  currency  other  than  US  Dollars, 
including  those  initiated  online,  MasterCard®  Worldwide  will  convert  the 
transaction amount into US Dollars, using either a government-mandated 
exchange  rate,  or  a  wholesale  exchange  rate  selected  by  MasterCard.  
The exchange rate MasterCard uses will be a rate in effect on the day the 
transaction  is  settled  or  processed,  which  may  differ  from  the  rate  in 
effect on the date of purchase or the date the transaction was posted to 
your account.  If you later receive a refund for a transaction, the amount 
of  the  refund  will  be  converted  at  the  exchange  rate  in  effect  when  the 
refund is processed, which may be  different from the exchange rate  for 
the original transaction.  In addition, you will be charged an International 
Transaction  Fee  of  up  to  1%  of  the  transaction  amount  (the  amount  the 
ATM network or MasterCard charges us) for any card transaction made in 
a foreign country or currency. In addition, a 1% International Service 
Assessment is added to all transactions made in foreign countries 
or  currencies  and  for  international  single  currency  transactions 
processed in U.S. dollars. 

5.  Only you  can  write  convenience  checks.  You  may  not  write  convenience 
checks to pay any amount you owe to Credit Union 1. We need not pay a 
convenience check if:  (a) paying the check would cause your balance to 
exceed  your  credit  limit;  (b)  you  are  in  default  or  your  right  to  use  your 
account is canceled or suspended; or (c) the convenience check is signed 
by  anyone  other  than  you.  If  we  pay  a  post-dated  convenience  check 
written by you before the date on the check, we will not be liable for the 
consequences  of  such  early  payment.  We  operate  in  an  automated 
processing  environment  and  cannot  physically  examine  every  check  we 
pay.  You  must  notify  us  of  any  unauthorized  convenience  check  that 

appears on your account statement within 60 days after we sent you the 
statement on which it first appears or we will not be responsible for it. 
6.  If you give your credit card number to make a purchase or obtain a cash 
advance  without  presenting  the  credit  card  (such  as  for  a  mail  order, 
Internet or telephone purchase), the legal effect will be the same as if the 
credit card itself was used by you. 

7.  The  credit  cards  and  convenience  checks  we  give  you  remain  our 

property.   You agree to surrender them at our request. 

8.  You cannot use your credit card for transactions at Internet gambling web 
sites.  You  agree  not  to  use  your  credit  card  for  any  illegal  transaction, 
such as illegal gambling. If you use your card for any purpose prohibited 
by or inconsistent with this Agreement (a) you cannot claim the improper 
purpose as a defense to your obligation to pay the transaction and (b) we 
can close your account for breach of this Agreement. 

9.  Overdraft Protection Advances. If you designate your credit card account 
as  an  overdraft  protection  source  in  writing,  the  following  applies:  You 
may  request  a  loan  advance  on  your  credit  card  account  by  writing  a 
check/share  draft  any  time  there  are  not  sufficient  funds  in  your 
check/share draft account. If you request a debit card or OnLine Access 
or Bill Payment transaction, you can also request a loan advance by using 
those services to make payments out of your credit union checking/share 
draft  account  when  there  are  insufficient  funds  in  that  account.  Any 
overdraft of your checking/share draft account, up to your unused credit 
limit on your credit card account, will be added to your loan balance under 
this  Agreement  if  and  when  we    pay  the  check/share  draft  or  other 
transaction.  We have  the  right  to refuse overdraft  loan advances but will 
promptly  notify  you  in  writing  of  the  reasons  for  refusal.  Overdraft 
protection advances will not be made if your credit union membership is 
not  in  good  standing  or  if  you  do  not  have  available  credit.  All  overdraft 
loan  advances  will  be  in  amounts  sufficient  to  cover  the  overdrafts  and 
any applicable fees assessed against your share or checking/share draft 
accounts. They will be subject to cash advance fees and overdraft 
protection  advance  fees  (if  any)  and  will  begin  to  accrue  interest 
charges as soon as they post. 

B.  CREDIT LIMIT 
1.  If your application is accepted, the credit union will establish a credit limit 
for  you.  The  amount  will  be  based  upon  many  factors,  including  your 
ability to pay and your credit history. 

2.  Your account will be an open end or revolving credit account.  This means 
that you can borrow the full amount of the credit limit, repay the principal 
in  full  or in  part  and  borrow again up  to  your  maximum, as  long as  you 
continue to be creditworthy. 

3.  The  credit  union  has  the  right  to  terminate  the  account  without  advance 
notice to the extent permitted by law. We will notify you in writing of the 
reason  for  any  such  denial  of  credit.  Among  the  reasons  for  refusing  to 
advance you credit are an adverse change in your credit standing such as 
not making current loan payments, a change in your employment status, 
your insolvency, your bankruptcy, or your death. 

4.  Your credit limit will be reviewed periodically and you may be requested to 
provide  current  information.  Your  credit  limit  may  be  increased  or 
decreased at that time. You can apply for an increase in your credit limit 
at any time. The Credit Union will apply our loan policies and underwriting 
standards  and  consider  your  credit  history  and  ability  to  pay  in 
determining whether to adjust your credit limit. 

5.  If you cease to be a member of Credit Union 1 in good standing (including 
maintaining $5.00 in you share account) we may suspend your credit card 
account.   

C.  REPAYMENT TERMS AND FINANCE CHARGE INFORMATION 
1.  You  promise  to  pay  the  Credit  Union  at  the  address  designated on  your 
statement  in  U.S.  dollars  using  payment  instruments  drawn  on  U.S. 
financial institutions all sums advanced to you under this Agreement plus 
Finance Charges and other fees. Finance Charges are money you pay 
for  money  that  you  borrow.  Components  of  the  Finance  Charge 
include  interest  calculated  by  application  of  a  periodic  interest 

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2 

 
Credit Union 1  Cardholder Agreement and Truth in Lending Disclosure 

rate to the principal amount you have borrowed plus certain fees 
assessed on your account. 
1.1.  Classic:  The  fixed  ANNUAL  PERCENTAGE  RATE  is  11.95% 

and the monthly periodic rate is .996%. 

1.2.  Share  Secured:  The  fixed  ANNUAL  PERCENTAGE  RATE  is 

13.90% and the monthly periodic rate is 1.158%. 

1.3.  Gold: The variable annual percentage rate is determined by 
adding a margin of 3.50% to the highest commercial prime 
rate correctly published in the Wall Street Journal, Western 
Edition,  on  the  last  Friday  of  each  month.  If,  due  to  a 
holiday, the Wall Street Journal is not published on the last 
Friday of the month, we will use the prime rate published on 
the  preceding  day.   The  rate  will  adjust  on  the  19th  day  of 
the following month. For example, the rate published on the 
last Friday in January will be used to determine the rate that 
will  apply  to  your  account  starting  on  February  19.  The 
variable  ANNUAL  PERCENTAGE  RATE  in  effect  within  30 
days of our providing this disclosure to you is shown in the 
table at the top of this Agreement.  

1.4.  Platinum:  The  fixed  ANNUAL  PERCENTAGE  RATE  is  8.95% 

and the monthly periodic rate is .745%. 

1.5.  NectGen: The fixed ANNUAL PERCENTAGE RATE is 16.50% 

and the monthly periodic rate is 1.375%. 

Fixed  rate  accounts  will  not  be  subject  to  rate  changes  during 
the first year the account is open. 

2.  Finance  Charge  Calculation  Method:  Average  Daily  Balance 
(Including Current Transactions): We figure the interest charge on 
your  account  by  applying  the  monthly  periodic  rate  to  the 
“average daily balance” of your account. To get the “average daily 
balance,”  we  take  the  beginning  balance  of  your  account  each 
day,  add  any  new  purchases/cash  advances  and  fees,  and 
subtract  any  payments,  credits,  and  unpaid  interest  and  finance 
charges.  This  gives  us  the  daily  balance.  Then  we  add  up  all  the 
daily balances for the billing cycle and divide by the total number 
of  days  in  the  billing  cycle.  This  gives  us  the  “average  daily 
balance. 

3.  Finance Charges on Purchases and Cash Advances:   

Purchases  -  The  credit  union  will  charge  a  Finance  Charge  on 
purchases if you did not pay the total new balance listed on your 
last  billing  statement  in  full  by  the  payment  due  date.  The 
payment due date will be a minimum of 21 days after your billing 
statement date 
Cash Advances - The credit union will charge a Finance Charge on 
cash  advances  from  the  day  the  cash  advance  is  posted  to  your 
account until the day we receive payment in full.  Cash Advances 
include  all  convenience  check  transactions  (whether  used  to 
obtain  cash  or  to  pay  for  goods  or  services),  use  of  the  Card  to 
obtain cash via a signature (over-the-counter) transaction or ATM, 
overdraft protection advances, and OnLine Access advances. 
4.  We  may  change  the  Annual  Percentage  Rate  on  Gold  accounts 
without  advance  notice  as  stated  in  C.1.3.  Fixed  rate  accounts 
and  certain  types  of  fees  can  change  upon  legally  required 
advance  notice  to  you.  Interest  rate  changes  and  increased  fees 
triggered by transactions will apply only to borrowing transactions 
posted  at  least  14  days  after  we  send  you  the  notice  of  the  rate 
change. 

5.  Your credit card payments will be applied first to past due and over-limit 
balances, then to  fees, fees,  then  to interest, and the  remainder,  if  any, 
will reduce your principal balance. Any portion of the payment you make 
that  exceeds  your  required  minimum  payment  will,  if  different  interest 
rates apply to different portions of your balance, be applied first to pay off 
higher rate balances. 

6.  Each  month  you  must  pay  at  least  $15.00  or  2.5%  of  your 
principal balance, whichever is greater, plus any fees charged to 

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CC100 Rev 07/14 

your  account,  any  past  due  amounts,  and  any  amount  by  which 
you  have  exceeded  your  credit  limit.  If  your  balance  is  less  than 
$15.00,  you  must  pay  it  in  full.  Minimum  monthly  payments  are 
rounded  up  to  the  nearest  whole  dollar.  If  your  principal  balance 
increases  and/or  the  interest  rate  on  a  Gold  account  increases, 
your minimum monthly payment will generally increase. 

7.  We will send you  monthly  statements  of  your credit  card  account, which 
will  advise  you  of  the  status  of  your  account  and  any  other  information 
required by law. 

8.  If your outstanding balance exceeds your credit limit, you must, upon our 
written request, make a sufficient payment to reduce your balance to an 
amount within your credit limit. 

9.  You may pay your balance, including accrued Finance Charges on 
the  unpaid  balance,  in  full  at  any  time  without  prepayment 
penalty. 

D.  OTHER CHARGES 
1.  If  we  do  not  receive  your  payment  at  the  address  provided  with 
your  billing  statement, 
in  one  of  our  branch  offices,  or 
electronically by its due date, we will assess a $25.00 late charge. 
If  your  due  date  falls  on  a  weekend  or  holiday  and  we  receive  a 
mailed  payment  on  the  next  business  day,  we  will  consider  your 
payment to have been received on time. 

2.  We  will  assess  an  annual  fee  of  $15.00  for  Share  Secured 
accounts  each  year  on  February  18th.    Gold,  Classic,  Preferred 
and Platinum accounts have no annual fee. 

3.  We  will  assess  a  $20.00  fee  for  each  dishonored  check  or  other  payment 
instrument. The fee will be added to your account and treated as a purchase for 
the purpose of calculating Finance Charges. 

4.  To  cover  our  cost,  we  may  assess  a  $30.00  fee  for  each  credit  card  you 
request on a rush basis. The fee will be added to your account and treated as a 
purchase for the purpose of calculating Finance Charges. 

5.  We will charge $2.00 per page for each document copy that you request 
regarding  the  account,  unless  the  copy  is  requested  to  resolve  a  billing 
error.    This  fee  will  be  added  to  your  account  and  will  be  treated  as  a 
purchase for the purpose of calculating Finance Charges. 

6.  We  charge  $20.00  for  each  request  you  make  to  stop  payment  on  a 
convenience  check.  The  fee  will  be  added  to  your  account  and  will  be 
treated as a purchase for the purpose of calculating Finance Charges. We 
will  not  implement  a  stop  payment  unless  you  provide  the  account 
number,  draft  number,  and  exact  amount  of  the  convenience  check  so 
that we can make an effective search. Oral requests must be confirmed in 
writing  within  14  days  or  the  stop  payment  will  be  suspended 
automatically. Stop payment requests will be processed promptly, but we 
will not be responsible for a convenience check that we pay between the 
time the request is taken and the time it is implemented unless our delay 
was unreasonable. Written stop payment orders are valid for six months. 
To release a stop payment order, complete a stop payment release form. 
If  we  fail  to  carry  out  a  timely  stop  pay,  we  will  not  be  obligated  to 
reimburse you if the convenience check discharged a valid obligation.  If 
we  do  reimburse  you,  the  claim  for  funds  against  the  payee  of  the 
convenience check will be assigned to us, and you agree to cooperate in 
collecting  the  amount  wrongfully  paid  to  the  payee  of  the  stopped 
convenience check. 
E.  CREDIT INSURANCE 

If  we  offer  credit  insurance  on  your  account,  and  you  choose  to 
purchase  it  through  the  credit union,  you  authorize  us  to bill  you 
its cost each month and you agree to pay for it.  The monthly cost 
of credit insurance will be treated as a purchase for the purpose 
of  calculating  Finance  Charges.  Purchase  of  credit  insurance  is 
optional  and  will  not  affect  our  decision  to  extend  credit  to  you. 
You  may  cancel  credit  insurance  at  any  time.  A  separate 
disclosure,  provided  when  you  apply  for  credit  insurance,  will 
disclose  the  cost  of  coverage.  Costs  for  credit  insurance  will  be 
disclosed on a separate enrollment document you will be required 
to sign before coverage takes effect. 

3 

 
 
Credit Union 1  Cardholder Agreement and Truth in Lending Disclosure 

F.  CREDIT REPORTING 

You  agree  that  we  can  request  reports  from  one  or  more  consumer 
reporting  agencies  (credit  bureaus)  in  connection  with  your  credit 
application and any update, renewal  or extension of your account. If  you 
ask us, we will tell you whether any consumer report was requested and, 
if  so,  of  the  name  and  address  of  the  consumer  reporting  agency  that 
furnished the report. We may exchange credit information about you with 
others  in  connection  with  your  application,  your  account,  and  any  credit 
we extend to you. 
G.  CHANGES IN TERMS 

We  may  change  terms  of  this  Agreement  by  giving  you  advance 
notice  required  by  law.  Changes  we  can  make  include  changing 
fixed  interest  rates,  changing  variable  rate  formulas,  changing 
variable rate accounts to fixed rate accounts, changing fixed rate 
accounts  to  variable  rate  accounts,  and  adjusting,  adding  or 
deleting  fees.  Changes  of  this  type  will  generally  apply  only  to 
purchases  and  cash  advances  you  make  14  days  after  we  send 
you the change in terms notice, so you can avoid the changes by 
not  using  your  account  for  new  transactions.  You  can  reject 
changes  any  changes  that  would  otherwise  apply  to  existing 
balances  by  notifying  us  to  close  the  account,  in  which  case  you 
will be permitted to pay off any outstanding amounts under the old 
terms of your agreement with us. 

H.  HONEST DEALING 

You  agree  to  promptly  notify  us  of  any  information  that  affects  your 
creditworthiness or ability to pay off the loan, including but not limited to a 
change in address or employment. You agree not to make any additional 
purchases, or take any additional cash advances if you do not reasonably 
believe you can repay them under the terms of this agreement.  

I.  ADDITIONAL TERMS APPLICABLE TO COSIGNERS 

As a cosigner, you understand and agree that you are obligated to repay 
any  amount  borrowed  under  this  agreement  up  to  the  credit  limit  we 
establish  for  the  applicant  to  the  same  extent  as  the  applicant.  We  can 
proceed against you if the payments are delinquent even before we seek 
to  recover  from  the  borrower.  We  will  give  you  notice  of  any  action  we 
take  that  could  have  an  adverse  affect.  Any  extension  of  the  payoff  or 
partial  settlement  with  the  borrower  will  not  waive  any  of  our  rights 
against you as the cosigner. You can stop being obligated for future loan 
advances only by writing to us to that effect. But you will still be jointly and 
individually liable with the borrower to repay all balances outstanding as of 
the time we receive your notice.  

J.  CONSENT TO RECOVER DELINQUENT PAYMENTS FROM SHARES 

In consideration for and as a condition of our issuing a credit card 
to you, you agree that if you fail to make your required payments, 
we can recover your delinquent payments from any Credit Union 1 
shares in which you have an interest, unless prohibited by law  or 
the  share  agreement.  This  consent  is  not  a pledge  of  any  shares 
and  will  not  affect  your  right  to  withdraw  funds  prior  to  your 
payment default and our exercise of our rights under this consent. 
Our  exercise  of  our  rights  under  this  consent  will  not  be  an 
election of remedies. 

K.  SHARE SECURED ACCOUNTS 

If  you  have  a  Share  Secured  Account,  a  specified  amount  in  one 
or  more  of  your  Credit  Union  1  share  accounts  is  pledged  as 
security  for  repayment  of  all  amounts  loaned  to  you  under  the 
terms  of  this  agreement.    The  amount  pledged  and  the  account 
will  be  shown  on  the  separate  security  agreement.  You  cannot 
withdraw  the  funds  pledged  as  long  as  the  pledge  is  in  effect.   If 
you default in your payments under the terms of this agreement, 
the  credit  union  has  the  right  to  apply  the  amount  specifically 
pledged  to  pay  off  this  account  in  full  or  in  part.  If  you  are 
inadvertently permitted to withdraw shares pledged as security for 
a  share-secured  credit  card,  we  can  require  you  to  pledge 
different shares or declare your account to be in default and call 
the entire outstanding balance due and payable immediately. 

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CC100 Rev 07/14 

L.  DEFAULT - LIEN - ACCELERATION 
1.  If  you  fail  to  make  the  minimum  monthly  payment  by  the  due  date, 
you authorize us to apply any Credit Union 1 shares in which you have 
an interest at any time to pay off, in full or in part, your account. Any 
Individual Retirement Accounts (IRAs) or other shares that would lose 
special tax treatment if pledged as security for a loan are not subject 
to this authorization.  
If you default on your payments or any other obligation under this agreement, 
you  fail  to  remain  a  member  in  good  standing  of  Credit  Union  1,  your 
creditworthiness materially declines, you become insolvent, file for bankruptcy 
relief,  or  die,  we  will,  at  our  option,  terminate  your  account  and  declare  the 
entire  unpaid  balance  of  the  account  due  and  payable  immediately  without 
notice.  Even  if  we  accept  a  late  payment  or  partial  payment,  we  are  not 
waiving  our  right  to  accelerate  the  payment  of  the  account  and  declare  the 
entire unpaid balance due. 

2. 

M.  COLLECTION COSTS 

If you default in your payments or other obligations, you agree to pay all 
costs we reasonably incur to enforce this Agreement before we take legal 
action against you. If we take legal action against you, you agree to pay 
our  reasonable  attorney’s  fees  and  court  costs  in  addition  to  any  other 
remedy the court finds proper, whether the action we take is a collection 
lawsuit, a proceeding to protect our interest if you become a bankruptcy 
debtor, an  appeal, an action  to collect  a judgment, or  any other type of 
action. 

N.  TERMINATION 

Without prior written notice, we can close the account, reduce the credit limit, 
refuse  to  make  further  advances,  and  revoke  all  credit  cards  issued  on  the 
account for any breach of this agreement to the extent permitted under law.  If 
that happens, you agree to surrender all issued credit cards and convenience 
checks  to  the  credit  union.  Closing  of  your  account  and  termination  of  this 
agreement  will  not  relieve  you  of  the  obligation  to  repay  the  full  account 
balance due under this agreement. 

O.  OTHER RIGHTS 
1.  Unauthorized Use of Lost or Stolen Cards.  You will generally have no 
liability for unauthorized use of your credit card under MasterCard’s 
Zero Liability Rule. You nevertheless agree to notify us immediately of 
the  loss  or  theft  of  your  Card  at  our  telephone  number,  800  682-
6075  or  on  our  website  at  www.cu1.org.  During  regular  business 
hours, you can also call (907) 339-9485 or toll free at 800 478-2222. 
If the unauthorized use falls outside MasterCard’s Zero Liability Rule, 
such as if you have been grossly negligent in handling your card, your 
maximum  liability  is  $50.00.  Business  or  organization  accounts  in 
which ten (10) or more credit cards have been issued to employees 
or associates are not subject to the limitations on liability.  In all cases 
of  unauthorized  use,  you  agree  to  cooperate  in  our  investigation  to 
the best of your ability.  

2.  Credits.  If a merchant who honors your credit card gives you credit 
for returns  or adjustments, he/she will do so by sending us  a  credit 
slip, which we will post to your account.  If your credits and payments 
exceed  what  you  owe  us,  we  will  hold  and  apply  this  credit  balance 
against  future  purchases  and  cash  advances,  or  refund  it  on  your 
written request if it is $1.00 or more. 

P.  GENERAL TERMS 

The  terms  of  this  agreement  must  be  read  together  as  part  of  the  whole 
agreement.  When  the singular is used,  the plural is  implied if there is more 
than one signer.  If any part of this agreement is found to be invalid the other 
parts shall remain in effect.   Applicable federal and Alaska laws shall govern 
the interpretation of this agreement. 

YOUR BILLING RIGHTS: Keep This Notice for Future Use 
STATE AND LOCAL LAW:  The following summary of your rights under federal 
law does not cover rights you may have under State and local law.  If, under 
State or local law, you have a longer period of time in which to send an inquiry 
to  the  credit  union  concerning  your  statement,  reliance  on  such  any  longer 
time  period  may  result  in  your  losing  important  rights  which  could  be 

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Credit Union 1  Cardholder Agreement and Truth in Lending Disclosure 

preserved  by  acting  more  promptly  under  federal  law.    State  or  local 
provisions,  if  any,  only  become  operative  upon  the  expiration  of  the  time 
period  provided by Federal  Regulation  Z  for  submitting written  notification of 
an error. 
This  notice  contains  important  information  about  your  rights  and 
responsibilities under the Fair Credit Billing Act.  

a. You  must  have  made  the  purchase  in  your  home  state  or,  if 
not  within  your  home  state,  within  100  miles  of  your  current 
mailing address, and; 

b. The purchase price must have been more than $50. 

These limitations do not apply if we own or operate the merchant, or if 
we mailed you the advertisement for the property or services. 

NOTIFY US IN CASE OF ERRORS OR QUESTIONS 
ABOUT YOUR STATEMENT OR ELECTRONIC TRANSFERS 
If you think your statement or other documentation is wrong, or if you 
need  more  information  about  a  transaction  on  your  statement,  write 
us  at  the  address  listed  on  your  statement.    Write  to  us  as  soon  as 
possible.  We must hear from you no later than 60 days after we sent 
you the first statement on which the error or problem appeared.  You 
can  telephone  us  at  (907)  339-9485  or  toll  free  at  800  478-2222 
during  regular  business  hours,  but  doing  so  will  not  preserve  your 
rights.  In your letter, give us the following information: 

• 
• 
• 

Your name and account number. 
The dollar amount of the suspected error. 
A  description  of  the  error  and  explanation  of  why  you 
believe there is an error. 

If you need more information,  describe the  item about which  you  aren’t 
sure.   

YOUR RIGHTS AND OUR RESPONSIBILITIES 
AFTER WE RECEIVE YOUR WRITTEN NOTICE OF ERROR 
We  must  acknowledge  your  letter  within  30  days,  unless  we  have 
corrected the error by then.  Within 90 days, we must either correct 
the error or explain why we believe the statement was correct. 
If  you  have  authorized  us  to  pay  your  credit  card  account 
automatically  from  a  Credit  Union  1  share  account,  you  can  stop 
payment on any amount you think is wrong. Your request must reach 
us  at  least  three  business  days  before  the  payment  is  scheduled  to 
occur.  We can ask you to confirm an oral request in writing within 14 
days, and if you do not do so, your stop payment request will lapse. 
After we receive your letter, and if you have not yet paid the disputed 
amount, we cannot try to collect any amount you question, or report 
you  as  delinquent.    We  can  continue  to  bill  you  for  the  amount  you 
question,  including  Finance  Charges,  and  we  can  apply  any  unpaid 
amount  against  your  credit  limit.    You  do  not  have  to  pay  a 
questioned  amount  while  we  are  investigating,  but  you  are  still 
obligated to pay the parts of your statement that are not in question. 
If  we  find  that  we  made  a  mistake  on  your  statement,  you  will  not 
have to pay any Finance Charges related to any questioned amount.  
If we did not make a mistake, you may have to pay Finance Charges, 
and you will have to make up any missed payments on the questioned 
amount.  In either case, we will send you a statement of the amount 
you owe and the date it is due. 
If you fail to pay the amount that we think you owe, we may report you 
as  delinquent.  However,  if  our  explanation  does  not  satisfy  you  and 
you write to us within 10 days telling us that you still refuse to pay, we 
must  tell  anyone  to  whom  we  report  you  that  you  have  a  question 
about  your  statement.  We  must  also  tell  you  the  name  of  anyone  to 
whom we reported you. We must tell anyone to whom we report you 
that the matter has been settled between us when it finally is. 
If we do not follow these rules, we cannot collect the first $50 of the 
questioned amount, even if your statement was correct. 

SPECIAL RULES FOR CREDIT CARD PURCHASES AND WITHDRAWALS 
If  you  have  a  problem  with  the  quality  of  goods  or  services  that  you 
purchased  with  a  credit  card,  and  you  have  tried  in  good  faith  to 
correct the problem with the merchant, you may have the right to not 
pay the remaining amount due on the property or services.  The two 
limitations on this right are: 

USE OF YOUR CREDIT CARD FOR CASH ADVANCES 
Daily  Limits:  You  can  use  your  credit  card  to  get  cash  advances  at  ATMs 
and other locations that honor credit cards for cash advances. You can obtain 
up to $10,000 per day or your available credit, whichever is less, subject to 
the following additional limits: (a) Classic cardholders can obtain no more than 
$5,000 in cash advances per day. (b) You can obtain no more than $2,500 in 
“quasi-cash” transactions (meaning purchases that can be converted to cash, 
such as wire transfers, money orders and casino credits). (c) You can obtain 
no more than $5,000 in cash per day. (d) You can conduct no more than 25 
cash  advance  transactions  per  day,  and  of  those  no  more  than  5  may  be 
made at ATMs. 

Suspicious  Transactions:  We  can  identify  suspicious  or  extraordinary  -
transactions and may decline the transaction or block future transactions. Our 
processor may attempt to call you or e-mail you if suspicious transactions are 
attempted  on  your  account.  If  you  anticipate  using  your  card  for  large 
purchases  that  are  unusual  as  to  type  or  location  for  you,  you  may  wish  to 
notify us in advance so we can avoid declining your transaction.  

Use of Your Card at ATMs: 
1.  In addition to the limits prescribed above, the ATM you are using may limit 
your transactions. ATMs are generally available 24 hours a day, 7 days a 
week, but may be closed for maintenance.  

2.  You  cannot  use  your  credit  card  for  ATM  cash  advances  without  a 
confidential  personal  identification  code  (PIC).  Keep  your  PIC  safe. 
Memorize it. Do not write it on your card, disclose it to others, or key it in 
where others can see it. PIC-based transactions are generally not subject 
to zero-liability rules for unauthorized credit card use.  

3.  You will generally get  a  receipt  dispensed by  the ATM and  your periodic 

statement will show ATM cash advances. 

4.  The Credit Union will have liability for failure to complete credit card ATM 
transactions only to the extent of your direct losses or damages, limited 
to  the  transaction  amount.  We  will  not  be  liable  if  (i)  you  do  not  have 
adequate available credit to obtain the advance; (ii) The ATM system is not 
working properly and you are aware of the problem when you start your 
transaction;  (iii)  the  ATM  does  not  have  sufficient  cash  to  cover  the 
advance; (iv) your card or PIC have been blocked due to a reported loss 
or  theft;  (v)  circumstances  beyond  our  control  such  as  fire,  flood  or 
electrical  or  communications  system  failure  prevent  completion  of  the 
transactions  in  spite  of  our  reasonable  precautions;  (vi)  your  borrowing 
privileges  have  been  suspended  or  terminated  for  any  lawful  reason 
including  reasons  stated  in  this  agreement;  or  (vii)  we  establish  other 
lawful  exceptions  and  give  you  any  advance  notice  required  by  law.  We 
will  not  be  liable  for  punitive  damages  or  for  alleged  consequential 
damages  such  as  lost  business  opportunities  or  harm  to  your  credit 
standing. 

5.  We do not guarantee the safety or security of ATM sites and are not liable 
for  wrongful  acts  at  ATM  by  any  persons  who  are  not  our  authorized 
agents or employees. When using ATMs, be aware of your surroundings, 
especially  at  night.  Consider  having  someone  accompany  you  when  you 
use  an  ATM  after  dark.  Put  your  cash  and  card  away  as  soon  as  your 
transaction  is  complete  and  take  your  receipt  with  you.  Do  not  use  an 
ATM if you observe suspicious activity in the surrounding area. Report all 
criminal activity to law enforcement officials and the credit union. 

If you have any questions regarding this disclosure, 
please call (907) 339-9485 or 800 478-2222. 

Federally Insured by NCUA 
BIN # 523788, 525722, 524932 
CC100 Rev 07/14 

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