AMEX622TC0614  
(AM014) 

DEPARTMENT STORES NATIONAL BANK AMERICAN EXPRESS® CREDIT CARD 
DISCLOSURES 

American Express Account 
(Applies to transactions made outside of our Stores) 

Interest Rates and Interest Charges 

Annual Percentage Rate 
(APR) for Purchases 

24.50%*  
This APR will vary with the market based on the Prime Rate. 

APR for Cash Advances 

24.50%*  
This APR will vary with the market based on the Prime Rate. 

Paying Interest 

For Purchases, your due date is at least 25 days after the close of each billing 
cycle. We will not charge you interest if you pay the Purchase balance in full by 
the due date each billing cycle. 

For Cash Advances, we will begin charging interest on the transaction date.   

Minimum Interest Charge 

If you are charged interest, the charge will be no less than $2. 

For Credit Card Tips from 
the Consumer Financial 
Protection Bureau 

To learn more about factors to consider when applying for or using a 
credit card, visit the website of the Consumer Financial Protection Bureau 
at http://www.consumerfinance.gov/learnmore. 

Fees 

Transaction Fees 
(cid:51)(cid:1)Cash Advance 

(cid:51)(cid:1)Foreign Transaction 

Penalty Fees 
(cid:51)(cid:1)(cid:19)(cid:27)(cid:45)(cid:31)(cid:1)(cid:20)(cid:27)(cid:50)(cid:38)(cid:31)(cid:39)(cid:45) 
(cid:51)(cid:1)(cid:21)(cid:31)(cid:45)(cid:46)(cid:43)(cid:39)(cid:31)(cid:30)(cid:1)(cid:20)(cid:27)(cid:50)(cid:38)(cid:31)(cid:39)(cid:45) 

Either $5 or 4% of the amount of each cash advance, whichever is greater. 
3% of the U.S. dollar amount of each transaction made outside the U.S. and its 
territories, whether or not the transaction is in U.S. dollars.**  

Up to $35 
Up to $35 

How We Will Calculate Your Balance: We use a method called “Average Daily Balance (including new 
Purchases).”  See your Credit Card Agreement for more details. 

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in 
your Credit Card Agreement. 

You need not accept the credit card or pay any fee unless you use the card or have already used the account. 

*The purchase and cash advance APR is equal to the Prime Rate plus a margin of 21.25%. 

**1% of U.S. dollar amount is paid to American Express as an international transaction charge. 

 
 
 
 
 
   
 
 
 
 
 
 
DEPARTMENT STORES NATIONAL BANK AMERICAN EXPRESS CREDIT CARD AGREEMENT 
This Credit Card Agreement (“Agreement”) governs your open-end credit plan (“Credit Plan”) for the  
American Express Account  (the “Account”).  In this Department Stores National Bank ("DSNB") Credit Card 
Agreement, the words "you" and "your" mean any person who has requested and is issued a DSNB Credit Card 
("credit card") and any other person responsible for complying with this Agreement.  The words "we", "us", and 
"our" mean Department Stores National Bank, 701 E 60th St. N, Sioux Falls, SD 57104, and any person to whom 
this Agreement or the indebtedness created under this Agreement may be assigned.  Please read this Agreement 
and keep it for future reference. 
1. Use of Your American Express Account and the Card: Your American Express Account and the Card may 
be used for the following transactions:  
A. To purchase or rent goods and services for personal, family or household use (collectively referred to in this 
Agreement as "Purchases") from participating establishments that accept the Card. 
B. To obtain cash advances from financial institutions, automatic teller machines or others that accept the Card as 
a substitute for cash or by writing a convenience check/cash advance check that we may provide to you 
(collectively referred to in this Agreement as "Cash Advances"). 
Your American Express Account and Card may not be used for any illegal transactions, which may include 
gambling in certain states.  
2. Promise to Pay: In return for extending credit to you on one or more Accounts that are subject to the terms of 
this Agreement from time to time, you promise to pay us for all purchases that you make on any Account at 
retailers authorized to accept our credit card. You also promise to pay us for all other charges mentioned below, in 
accordance with the terms of this Agreement.  You agree to make your payment by check, money order or similar 
instrument payable in U.S. dollars drawn on a financial institution located in the United States (“payment”). We 
also reserve the right to accept payments made in foreign currency and instruments drawn on funds on deposit 
outside the U.S.  If we do, we select the currency conversion rate.  We will then credit your Account in U.S. 
dollars. 
3. Billing Statement: We will send you a monthly billing statement (“Statement”) after each billing cycle at the 
end of which you have a debit or credit balance of more than $1.00.  Your payment is due at the address shown 
on your Statement on or before the Payment Due Date shown on that Statement. 
4. Minimum Payment Due: Each month, you agree to pay at least the Minimum Payment Due, which is the sum 
of a Monthly Minimum plus any amounts which exceed your credit limit, all unpaid Late Payment Fees, any credit 
protection charges (if enrolled) applied that month and any delinquent Monthly Minimums by the Payment Due 
Date. The Monthly Minimum is calculated as follows:  
(cid:1)  The greater of $25.00 or 3.25% of the New Balance, rounded up to the next whole dollar amount, or 

the entire New Balance if it is under $25.00.  

5. Additional Payment Information: You may pay all or part of any Account balance at any time. However, you 
must pay, by the Payment Due Date, at least the Minimum Payment Due as calculated above. If you pay more 
than the Minimum Payment Due and there is still a balance due, you must continue to make your Minimum 
Payment Due in future months. Payments in excess of the Minimum Payment Due will be applied in accordance 
with law, and payments equal to or less than the Minimum Payment Due and credits will be applied at our 
discretion. If we accept any late payment or partial payment, whether or not marked as payment in full, it will not 
affect the due date of any payment due under this Agreement, it will not act as an extension of time or a waiver of 
any amount then remaining unpaid, and it will not affect any of our rights under this Agreement including our right 
to declare the entire balance for all Accounts to be due. Returns and credits are not applied toward your Minimum 
Payment Due. 
6. How to Avoid Paying Interest on Purchases: If you make Purchases during a billing cycle with no Previous 
Balance on the Statement or where the sum of payments and credits is at least equal to the Previous Balance, no 
Interest Charges are added to your American Express Account for that billing cycle. If you pay the Total New 
Balance on that statement by the Payment Due Date, you can avoid Interest Charges for those Purchases during 
the next billing cycle. However, if you pay less than the full balance, you still avoid Interest Charges on that 
portion of the balance paid.  If you make a Purchase during a billing cycle with an unpaid Previous Balance, we 
will begin charging interest on the Purchase from the date it is added to the balance and continue to accrue 
interest until payment in full is credited to your American Express Account. You can avoid Interest Charges on 

 
new Purchases that appear on your current Statement if you pay your Total New Balance by the Payment Due 
Date on your current Statement.  
7. Paying Interest on Cash Advances: We will begin charging interest on Cash Advances on the transaction 
date. We reserve the right to waive all or part of any Interest Charge in certain cases without losing our right to 
impose such Interest Charge in future billing cycles.  
8. Interest Charge - Balance Computation Method: An Interest Charge will be imposed on your American 
Express Account by applying a Daily Periodic Rate or Rates, multiplied by the number of days in the billing cycle, 
to the Average Daily Balance for Purchases and the Average Daily Balance for Cash Advances and by assessing 
certain fees which are explained below. The Average Daily Balance for Purchases and the Average Daily Balance 
for Cash Advances are calculated separately. 
The Interest Charge for Purchases is computed by applying the Daily Periodic Rate for Purchases, multiplied by 
the number of days in the billing cycle, to the Balance Subject to Interest Rate, which appears on your Statement. 
To get the Balance Subject to Interest Rate for Purchases, we take the beginning balance of your Purchases each 
day, add any new Purchases, any Interest Charges applied to the previous day's balance, and new fees, and 
subtract any new payments and credits. This gives us the daily balance. Then, we add up all of the daily balances 
for the billing cycle and divide the total by the number of days in the billing cycle. This gives us the Balance 
Subject to Interest Rate for Purchases. (This results in daily compounding of Interest Charges.) 
The Interest Charge for Cash Advances is computed by applying the Daily Periodic Rate for Cash Advances, 
multiplied by the number of days in the billing cycle, to the Balance Subject to Interest Rate for Cash Advances, 
which appears on your Statement. To get the Balance Subject to Interest Rate for Cash Advances, we take the 
beginning balance of your Cash Advances each day, add any new Cash Advances, any Interest Charges applied 
to the previous day's balance, and new fees, and subtract any new payments and credits. This gives us the daily 
balance. Then, we add up all the daily balances for the billing cycle and divide the total by the number of days in 
the billing cycle. This gives us the Balance Subject to Interest Rate for Cash Advances. (This results in daily 
compounding of Interest Charges.)  
9. Cost of Credit - Cost of credit is determined as follows: 
A. The Daily Periodic Rates applicable to Purchases and Cash Advances for the billing cycle is 1/365th of the 
Annual Percentage Rate (regardless of leap years) in effect for the billing cycle as disclosed below, rounded down 
to five decimal places. The Annual Percentage Rate may be changed quarterly. It will be calculated by taking the 
rate disclosed as the "Prime Rate" in the "Money Rates" section of The Wall Street Journal on the 15th day of 
March, June, September and December of each year (or the next business day if the 15th day falls on a weekend 
or holiday) and adding 21.25% to that rate. As of June 1, 2014, the ANNUAL PERCENTAGE RATE so calculated 
is 24.50%, which corresponds to a Daily Periodic Rate of .06712%. The variable Annual Percentage Rate may 
increase. Any change in the Annual Percentage Rate will go into effect on the first day of the billing cycle that 
begins after the first day of the next calendar quarter and may result in an increase or decrease in the Interest 
Charge imposed on your American Express Account and in the Minimum Payment Due.  
B. There will be a Minimum INTEREST CHARGE of $2.00 in any billing cycle in which the INTEREST CHARGE 
resulting from application of the Daily Periodic Rate would be less than $2.00.  
C. We charge a Cash Advance Fee for each Cash Advance posted to your American Express Account. This Fee 
will be the greater of $5.00 or 4% of the amount of your Cash Advance.  
D. International Transaction Fee: We will charge an International Transaction Fee for each transaction 
(including, but not limited to, a Purchase or Cash Advance) processed to your American Express Account by a 
merchant outside the United States and its territories, whether or not the transaction is in U.S. Dollars. This fee 
will be equal to 3% of the transaction amount in U.S. Dollars. A portion of that fee, 1% of the transaction amount in 
U.S. Dollars, is paid to American Express as an international transaction charge.  
E. The information about the cost of the card is accurate as of June 1, 2014. This information may have changed 
after this date. To find out what may have changed, write to us at P.O. Box 8051, Mason, OH 45040.  
10. Late Payment Fee: We may add a late payment fee for each billing cycle in which you have a past due 
payment. For late payment fee purposes, you have a past due payment any time you fail to pay the Minimum 
Payment Due by the Payment Due Date. The fee will be $25; or $35 for any additional past due payment during 
the next six billing cycles after a past due payment. However, the fee will not exceed the amount permitted by law. 
11. Returned Payment: We may add a returned check fee for a returned payment. A returned payment is an 
electronic debit, payment check, or similar payment instrument, which is returned unpaid. We may add this fee the 

first time your payment is returned, even if it is not returned upon resubmission. The fee will be $25; or $35 for any 
additional returned payment during the next six billing cycles after a returned payment. However, the fee will not 
exceed the amount permitted by law. 
12. Returned Convenience Check: We may add a returned check fee for a returned convenience check. A 
returned convenience check is any convenience check we do not honor. We may not honor these checks if the 
amount of the check would cause the balance to go over the cash advance limit or credit limit. We also may not 
honor these checks if you default; if you do not comply with our instructions regarding the check; if your account 
has been closed; or for other reasons. The fee will be $25; or $35 for any additional returned convenience check 
during the next six billing cycles after a returned convenience check. However, the fee will not exceed the amount 
permitted by law. 
13. Document Production Fee: We may charge you a fee of $3.00 per item if you request copies of previously 
provided records, such as Statements and sales checks. We will not charge you for documents produced in 
connection with a Billing Error investigation. 
14. Foreign Currency Conversion: When your American Express Account is used to initiate any transaction 
(including, but not limited to a Purchase, Return or Cash Advance) in a currency other than U.S. Dollars, it will be 
converted into U.S. Dollars on the date it is processed by American Express or its agents. Unless a particular rate 
is mandated by applicable law, the conversion rate used by American Express will be no greater than (a) the 
highest interbank conversion rate identified by American Express from customary banking sources or (b) the 
official conversion rate published by a government agency, on the conversion date or the prior business day. This 
conversion rate may differ from the rate in effect on the date of your transaction. A merchant (such as an airline) 
may convert a transaction into U.S. Dollars before sending it to American Express. In that case, the merchant 
selects the conversion rate. 
15. Default/Collection Costs: If we fail to receive any Minimum Payment Due, if you declare bankruptcy, or if 
you die, it will be a default, and, subject to any right you may have under state law to receive notice of and to cure 
such default, we may declare the entire unpaid balance in any or all Accounts due and payable. If an Account is 
referred to an attorney who is not our salaried employee and we prevail in a suit against you to collect the amount 
you owe, in addition to the full amount owed and any court costs, you agree to pay our reasonable attorney's fees, 
to the extent permitted by law. No attorney's fees will be imposed in any state, or in any amount, unless permitted 
by law. To the extent permitted by law, after we declare the entire unpaid balance due, we may continue to 
impose Interest Charges under the terms set forth in this Agreement each month until we obtain a court judgment 
for the amount you owe. 
16. Credit Limit: You agree not to go over the credit limit assigned to your American Express Account. We may 
refuse to authorize any transaction on your Account which would exceed your credit limit. If you owe more than 
your credit limit we can require you to immediately pay the excess. We can increase or decrease your credit limit 
at any time without giving you notice in advance unless required by law. We may, from time to time, establish 
limits on the amount of Cash Advances that may be charged to your American Express Account. 
17. Change In Terms/Change In Address: We may change any term of this Agreement or add a new term at 
any time, including changes to the Minimum Payment schedule(s) or the Interest Charge rates, and may apply the 
new terms to any unpaid balances, as well as to any future balances, unless prohibited by applicable law. When 
required by applicable law, we will mail you prior notice of the change(s). You agree to notify us promptly in writing 
if you move. Until we receive written notice of your new address, we will continue to send Statements and other 
notices to the address in our records. 
18. Lost or Stolen Cards, Account Numbers or Convenience Checks: You must call us if any card, account 
number, or check is lost or stolen. You must also call us if you think someone used or may use them without 
permission. When you call, we may require you to provide information to help our investigation. We may require 
you to provide this information in writing. For example, we may ask you to identify any charges that were not 
made by you or someone authorized by you. We may also ask you to confirm that you received no benefit from 
those charges. 
19. Closing an Account: You may close an Account subject to the terms of this Agreement by notifying us in 
writing or over the phone. If you close an Account, you must still repay the total balance in accordance with this 
Agreement.  We may also close any of your Accounts or suspend Account privileges at any time for any reason. 
We may do this without prior notice to you unless required by law. You must return any card to us upon request. 

20. Credit Investigation: You give us permission to investigate your credit history by obtaining consumer reports 
and by making direct inquiries of businesses where you have accounts and where you work. We may request a 
consumer report from consumer reporting agencies in considering your application for one or more Accounts and 
later in connection with an update, renewal, extension of credit, or in connection with the collection of one or more 
Accounts. Upon your request we will tell you whether or not a consumer report was requested and the name and 
address of any consumer reporting agency that furnished the report. 
21. Disputed Accuracy of Credit Report: We may report information about each of your Accounts to credit 
reporting agencies. Late payments, missed payments, or other defaults on an Account may appear on your credit 
report. If you request cards on your Credit Plan for others, we may report information on all Accounts under that 
Credit Plan in the names of those other people as well. If you think we reported erroneous information to a credit 
reporting agency, write to: Credit Bureau Dispute Verification, P.O. Box 8218, Mason, OH 45040-8218. In doing 
so, please identify the inaccurate information and tell us why you believe it is incorrect. If you have a copy of the 
credit report that includes the inaccurate information, please send a copy of that report to us as well. We will 
promptly investigate the matter and notify you in writing of the results. If we agree with you, we will contact each 
credit reporting agency to which we reported and request a correction. 
22. Governing Law: You understand and agree that this Agreement is entered into between you and us in 
South Dakota and any credit we extend to you is extended from South Dakota. You further understand 
and agree that this Agreement is governed only by applicable federal law and the law of the State of 
South Dakota, whether or not you live in South Dakota and whether or not you use your credit card in 
South Dakota. 
23. Identifying Information: The identifying information you provided in your credit application (including name, 
address, telephone number, email address and social security number) as well as any updates to that information 
is provided to DSNB, Macy's, Inc. and their affiliates. 
24. Assignment: We may assign the Credit Plan that is subject to the terms of this Agreement and any of our 
rights under this Agreement to our affiliates or some other financial institution or company without prior notice to 
you. Following such assignment, that entity will take our place in this Agreement. 
25. Acceptance of this Agreement:  The use of this Credit Plan by you or anyone you authorize means that you 
accept this Agreement and agree to be bound by its terms. 
26. Disputed Amounts: All communications concerning disputed amounts, including any check or other payment 
instrument in an amount less than the full amount due that you send to us marked "paid in full", or which you 
otherwise tender as full satisfaction of a disputed amount, must be sent to us at the address for billing inquiries 
shown below in the section regarding your right to dispute billing errors under federal law. 
27. Telephone Monitoring: We treat every customer call confidentially. To ensure that you receive accurate and 
courteous customer service, on occasion, your call may be monitored and/or recorded. 
28. No Waiver by Us:  We reserve the right, at any time and in our sole discretion, not to impose part or all of any 
fee or other amount imposed pursuant to this Agreement or not to exercise any right as set forth in this Agreement 
and in doing we will not waive our right to impose any such fee or exercise any such right in the future.  Without 
limiting the foregoing, we may, at our option:  (a) accept late or partial payments or checks or money orders 
whether or not marked as payment in full or tendered with other conditions or limitations, (b) agree to extend the 
due date of any payment due under this Agreement for any length of time and/or (c) release any other person 
responsible under this Agreement, without notifying you and without releasing you from your obligation to pay all 
amounts owing under this Agreement in full, or to otherwise perform the terms and conditions of this Agreement. 

American Express Account refers to all purchase activity outside of Bloomingdale’s stores and 
bloomingdales.com on the Bloomingdale’s American Express Card or outside of Macy’s stores and macys.com on 
the Macy’s American Express Card.  The Bloomingdale’s American Express Card program and Macy's American 
Express Card program are issued and administered by Department Stores National Bank. American Express is a 
federally registered service mark of American Express and is used by Department Stores National Bank pursuant 
to a license. 

Your Billing Rights: Keep this Document for Future Use 
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.  
What To Do If You Find A Mistake On Your Statement 
If you think there is an error on your statement, write to us at: 

 
Department Stores National Bank 
P.O. Box 8097 
Mason, OH 45040 

In your letter, give us the following information: 
(cid:1)  Account information: Your name and account number. 
(cid:1)  Dollar amount: The dollar amount of the suspected error. 
(cid:1)  Description of problem: If you think there is an error on your bill, describe what you believe is wrong 

and why you believe it is a mistake. 

You must contact us: 
(cid:1)  Within 60 days after the error appeared on your statement. 
(cid:1)  At least 3 business days before an automated payment is scheduled, if you want to stop payment on 

the amount you think is wrong. 

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to 
investigate any potential errors and you may have to pay the amount in question. 
What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 
1.  Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell 

you if we have already corrected the error. 

2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we 

believe the bill is correct. 

While we investigate whether or not there has been an error: 
(cid:1)  We cannot try to collect the amount in question, or report you as delinquent on that amount. 
(cid:1)  The charge in question may remain on your statement, and we may continue to charge you interest on 

that amount. 

(cid:1)  While you do not have to pay the amount in question, you are responsible for the remainder of your 

balance. 

(cid:1)  We can apply any unpaid amount against your credit limit. 
After we finish our investigation, one of two things will happen: 
(cid:1) 

(cid:1) 

If we made a mistake: You will not have to pay the amount in question or any interest or other fees 
related to that amount. 
If we do not believe there was a mistake: You will have to pay the amount in question, along with 
applicable interest and fees. We will send you a statement of the amount you owe and the date 
payment is due. We may then report you as delinquent if you do not pay the amount we think you owe. 
If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that 
you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are 
questioning your bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must 
let those organizations know when the matter has been settled between us. 
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if 
your bill is correct. 
Your Rights If You Are Dissatisfied With Your Credit Card Purchases 
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have 
tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining 
amount due on the purchase. 
To use this right, all of the following must be true: 
1.  The purchase must have been made in your home state or within 100 miles of your current mailing 
address, and the purchase price must have been more than $50. (Note: Neither of these are 
necessary if your purchase was based on an advertisement we mailed to you, or if we own the 
company that sold you the goods or services.) 

2.  You must have used your credit card for the purchase. Purchases made with cash advances from an 

ATM or with a check that accesses your credit card account do not qualify. 

3.  You must not yet have fully paid for the purchase. 
If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 

Department Stores National Bank 

 
 
 
 
P.O. Box 8097 
Mason, OH 45040 

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our 
investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we 
may report you as delinquent. 

Notice to Wisconsin Residents: You must promptly provide your spouse’s name and address to us by calling 1-
800-243-6552.