Please read this information carefully. This is your copy of the VISA Platinum and Visa Platinum Rewards Credit Card Agreement and Regulation “Z” Disclosures made pursuant to the Truth in Lending Act.

1.Introduction. This Agreement covers this VISA Platinum and VISA Platinum Rewards 
Credit Card issued by iQ Credit Union. In this Agreement the words “you,” “your,” “yours,” 
“applicant,” and “Borrowers” mean any person who signs the application for this Account, 
any joint obligor, guarantor, authorized user, or the person whose name is embossed on 
the Card. The words “we,” “us,” “our,” and “Lender” means iQ Credit Union. The word 
“Card” means any one or more credit cards issued under this Account. If you sign an 
application for this Account or sign or use any Card or PIN, or allow others to use the 
Card or PIN, you and they will have accepted this Agreement just as if you and they 
signed it, and you and they, jointly and severally, will be bound by the following terms and 
conditions which will govern this Account.

2. You Promise to Pay. You promise to pay us in United States dollars, by cash, check 
or money order as provided in this Agreement, all such amounts, plus Interest Charges, 
which arise from use of the Card or Account by you or any other person, and to be jointly 
and severally liable with such a person, unless such other person does not have actual, 
implied, or apparent authority for such use, and you received no benefit from the use. 
This includes any loan requests for credit card purchases, payments to a third party, or 
for deposit to a deposit, share, or share draft account of yours, or any co-applicant at the 
Credit Union. You agree to pay advances requested by any co-applicant the same as if 
you asked for the loan and it was paid to you.

3. Purchases, Balance Transfers, and Cash Advances. You must sign the Card to 
use it. Once you have signed the Card, you can use it to buy or lease goods or services, 
wherever the Card is honored, up to the full amount of your credit line. You also may 
use your Account and Card to get cash advances from us or participating financial 
institutions. You may use your Card and Personal Identification Number (“PIN”) to obtain 
cash advances at automated teller machines (“ATMs”) designated with the VISA or Plus 
System networks. The periodic statement will identify the merchant or financial institution 
at which transactions were made, but sales, cash advances, credit or other slips cannot 
be returned with the statement. We may impose a reasonable charge for photocopies of 
slips you may request.

4. Convenience Checks. If we approve, you may obtain advances under your Account 
by writing preprinted loan drafts (“convenience checks”) that we supply to you. Your use 
of convenience checks will be shown as credit advances on your periodic statement. We 
may not honor the convenience check if it is postdated, payment of the check will exceed 
your credit limit, a convenience check is signed by a person without authorized access, 
the amount of the check is less than the minimum required amount, your Account has 
been terminated or suspended, or any convenience checks have been reported lost or 
stolen. You may stop payment on a convenience check if you provide us with the exact 
information describing the convenience check. The stop payment will be effective if 
the Credit Union receives the order in time for the Credit Union to act upon the order. If 
you give us incorrect information, we will not be responsible for failing to stop payment. 
You understand there may be a charge for convenience check printing and charges for 
stop payment requests, returned items, check copies, and other fees or costs we incur 
in handling your convenience checks. Our liability for a wrongful dishonor is limited to 
your actual losses; however, a dishonor for the reasons stated above is not a wrongful 
dishonor.

5. Rebate Program. VISA Platinum Rewards credit card only. You may earn a 1% cash 
rebate on your account if you meet the following requirements:

Cash Rebate on Net Purchases. You may earn a 1% cash rebate on net purchases 
(purchases less returns for credit) made during the rebate period in which the net 
purchases posted to your account. The cash rebate will be calculated on cumulative net 
purchases, not including any balance transfers or cash advances, posted to your account 
for the prior rebate period. To illustrate, let us assume during the first rebate period of the 
year (January –March) your total net purchases equal $3500. In this example, we would 
multiply $3500 by 1% which would equal a cash rebate of $35.

There are four rebate periods in each calendar year. January 1 through March 31, April 
1 through June 30, July 1 through September 30, and October 1 through December 31. 
The cash rebate for the prior rebate period will be credited to your checking or savings 
account by the 15th day of the month following the end of the prior rebate period. Your 

account must remain open and in good standing order to receive the cash rebate. If at 
any time your account is assessed a late fee, is closed or is in default, you will forfeit all 
cash rebates accrued through the calendar quarter in which your account was closed, 
or the delinquency or default occurred. The terms and conditions of this rebate program 
may be changed or cancelled at any time and for any reason without notice.

6. Minimum Periodic Payment. Minimum payment will be the greater of $25 or 2% of 
any new balance, rounded down to the nearest dollar, plus the greater of any amount 
past due or any amount in excess of your credit limit. Payments received at the mailing 
address shown on your statement on any business day by 5:00 P.M. Pacific Time will be 
credited to your Account as of that date; payments received by mail at that address after 
5:00 P.M. Pacific Time, or on a weekend or federal holiday will be posted to your Account 
as of the next business day. Payment crediting to your Account may be delayed up to five 
(5) days if your payment is received by mail at any other address or not accompanied by 
the remittance portion of your Account statement.

7. Periodic Statements. If, at the end of any monthly periodic interval which we may 
determine the “Billing Cycle,” you have an outstanding undisputed debit or credit balance 
in your Account, or if there is any Interest Charge imposed with respect to your Account, 
we will send you a periodic statement regarding the Account for that Billing Cycle. The 
statement will show any purchases, balance transfers, cash advances, payments, and 
credits made to your Account during the Billing Cycle, as well as your “New Balance,” 
any Interest Charge, any late charge, or other charges. You may elect to receive your 
statement information electronically. Your statement also will identify the “Required 
Payment Due” you must make for that Billing Cycle and the date it is due. You may pay 
in full for all your purchases, balance transfers, and cash advances each month or you 
may repay in monthly installments. You agree to retain for statement verification copies of 
transaction slips resulting from each purchase, each advance, and other transaction on 
your Account. Unless you notify us of a billing error as described below, you accept your 
monthly statement as an accurate statement of your Account with us.

8. Credit Line. This Agreement will constitute a revolving line of credit, and we will advise 
you of the amount of your credit line. That amount will be the maximum amount you may 
have outstanding at any one time. You agree not to attempt to obtain more credit than the 
amount of your credit line. However, if you temporarily exceed your credit line, you agree 
to repay the excess immediately, even if we have not yet billed you. Obtaining such credit 
does not increase your credit line. We retain the right to increase or decrease your credit 
line at any time for any reason. Any increase or reduction on the limit of your credit line 
will be shown on your monthly statement or by separate notice together with any other 
changes in the applicable minimum monthly payments.

9. Circumstances Under Which an Interest Charge Will Be Imposed. The total 
outstanding balance of purchases, balance transfers, and cash advances in the Account 
on the closing date of a Billing Cycle, including any Interest Charge will be shown on the 
Periodic Statement for that billing cycle as the “New Balance.”

a.  Purchases. An Interest Charge will be imposed on the unpaid portion of purchases 
included in the New Balance from the “Post Date” when your New Balance is not 
paid in full by the “Payment Due Date” shown on your Periodic Statement. This 
“grace period” allows you to avoid an Interest Charge on purchases for a billing cycle. 
However, if you do not pay the entire New Balance in full by the Payment Due Date, 
you cannot avoid an Interest Charge on purchases on the next Periodic Statement. 
The grace period only applies if (1) the New Balance shown on the previous Periodic 
Statement is paid in full by the Payment Due Date shown on that statement, and (2) 
the New Balance on the current statement is paid in full by the Due Date shows on 
the current statement.  

b.  Balance Transfers and Cash Advances. An Interest Charge will be imposed on cash 

advances from the “Post Date” of the balance transfer or cash advance shown on the 
Periodic Statement when the balance transfer or cash advance is made. There is no 
time period within which to pay to avoid a periodic Interest Charge on cash advances. 
In addition, a cash advance fee (Interest Charge) equal to 2% of the cash advance (or 
$5.00, whichever is greater) will be applied to each cash advance.

10. Method Used to Determine the Balance on Which the Interest Charge May Be 

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Computed. We figure the interest charge on your Account by applying the Periodic Rate 
to the “Average Daily Balance” of purchases, balance transfers, and cash advances for 
your Account. To get the “Average Daily Balance” we take the ending balance of your 
account the previous day, add any new purchases, balance transfers, or cash advances, 
and subtract any payments or credits, unpaid interest or other finance charges and un-
paid late charges. This gives us the daily balance. Then, we add up all the daily balances 
for the billing cycle and divide the total by the number of days in the billing cycle. This 
gives us the “Average Daily Balance.” 

11. Method of Determining the Amount of the Interest Charge. We figure the Interest 
Charge for purchases, balance transfers, and cash advances by multiplying the Average 
Daily Balance of purchases, balance transfers, and cash advances by the number of 
days in the Billing cycle and then by the applicable periodic rate. Subject to the grace 
period described in Section 9a. above, the Interest Charge for any Billing Cycle will be 
the sum of the Interest Charge for purchases, balance transfers and the Interest Charge 
for cash advances. 

For this purpose, payments will be applied first to unpaid Interest and other Finance 
Charges, then to unpaid purchases, balance transfers, and cash advances from prior bill-
ing statements (starting with the portion of the balance subject to the highest rate), then 
to purchases, balance transfers, and cash advances during that Billing Cycle (starting 
with the portion of the balance subject to the highest rate).

12. Periodic Rate and Corresponding Annual Percentage Rate. Rates are variable 
and subject to change. Your Annual Percentage Rate (APR) will be calculated by adding 
a margin to the Prime Rate as published in the Wall Street Journal as of the Wednesday 
immediately preceding the billing cycle. The margin applicable to your account is in the 
chart contained in this section and is based on your credit score (with the exception of 
Share Secured Platinum Visa—please see Section 15). The Credit Union may adjust the 
rate once each month effective the first day of the billing cycle. APR changes will reflect 
on the following month’s statement. The Annual Percentage Rate includes only interest 
and no other costs. The Annual Percentage Rate is divided by 365 to produce the daily 
Periodic Rate. The Periodic Rate and Annual Percentage Rate that will apply to your Ac-
count will be disclosed on the notice that accompanies (and is a part of) this Agreement 
when you open your Account.

13. Conditions Under Which Other Charges May Be Imposed. We may impose the 
following fees and charges on your Account:
a.  There is no annual fee.
b.  Cash Advance Fee. The fee for a cash advance is the greater of 2.00% of the cash 

advance amount or $5.00.

c.  Late Fee. A late fee of up to $25 will be imposed when any payment is 14 days past 

due.

d.  Replacement Card Charge. A $5.00 charge per card will be imposed for each 

replacement card you request, regardless of the reason.

e.  Expedited Card Charge: A $25.00 charge per occurrence will be imposed each time 

you request a card be expedited, regardless of the reason. 

f.  Convenience Check Stop Payment. A $25.00 charge will be imposed from each 

convenience check stop payment request (includes verbal requests)

g.  Fees and Costs. We may pay someone else to help collect your Account if you do 

not pay. You agree to pay us all costs to collect your Account, including court costs, 
reasonable attorney fees and costs, and collection agency costs, if applicable, 

whether or not there is a lawsuit, and fees on any appeal and fees for bankruptcy 
proceedings, appeals, and any post judgment collection services, if applicable. 
These fees and costs may be added to your loan balance and bear interest at the 
Annual Percentage Rate applicable at that time.

h.  Visa International Service Assessment Fee: Transactions conducted in foreign 

countries (including if the merchant is located in a foreign country but the purchase 
was made online or via phone in the U.S.) will be billed to you in U.S. dollars. The 
currency conversion rate for international transactions as established by VISA 
International, Inc. is a rate selected by VISA from the range of rates available in 
wholesale currency markets for the applicable central processing date, which rate 
may vary from the rate VISA itself receives, or the government mandated rate in 
effect for the applicable central processing date. In addition, you will be charged a 
Foreign Transaction Fee of 1% of the transaction amount for any card transaction 
made or processed in a foreign country.

14.  Security Interest. To secure your Account, you grant us a purchase money security 
interest under the Uniform Commercial Code in any goods you purchase through 
your Account, as allowed by law. If you default, we will have the right to recover any 
of these goods which have not been paid for through application of your payments in 
the manner described in Section 11. Except for real estate loans or loans secured by 
your dwelling, collateral securing other loans with us also may be used to secure this 
Account.

15. Shared Secured Visa Platinum. If you have signed a separate Share Secured 
Visa Addendum, you understand and agree that you are pledging, under the Uniform 
Commercial Code, shares on deposit in your specified share account. The terms and 
conditions relating to the Credit Union’s security interest in your shares is set forth in the 
Share Secured Visa Addendum.
a.  Share Secured Visa is only offered for the Platinum Visa. The APR for the Share 

Secured Platinum Visa is the Prime Rate + 3.99%, regardless of credit worthiness. 

16. Military Lending Act. Pursuant to the provisions of the Military Lending Act, a 
covered member is a member of the Armed Forces who is currently serving on active 
duty (under a call or order not less than 30 days), Active Guard, or Reserve Duty or the 
member’s dependent.
a.  Military Annual Percentage Rate. Federal law provides important protections to 
members of the Armed Forces and their dependents relating to extensions of 
consumer credit. In general, the cost of consumer credit to a member of the Armed 
Forces and his or her dependent may not exceed 36 percent. The rate must in-
clude, as applicable to the transaction or account: The costs associated with credit 
insurance premiums; fees for ancillary products sold in connection with the credit 
transaction; any applicable fee charged (other than certain application fees for 
specified credit transactions or accounts); and any participation fee charged (other 
than certain participation fees for a credit card account).

b.  Security Interest. The credit union’s security interest in all of your credit union 

shares or deposits pursuant to this agreement will not pertain to your Credit Card 
Account. A security interest in shares or deposits granted in connection with a loan 
or line of credit does not secure the Credit Card Account identified above, despite 
any provision that collateral securing one of your loans secures all your other 
obligations with the credit union. 

c.  Share Secured Account. If your Credit Card Account is a shared secured account, 
the terms and conditions relating to the security interest in those shares is laid out 
in the Share Secured Visa Addendum.  

d.  Payments. Your payment obligation is set forth in section 6 of this agreement.
e.  To obtain a verbal disclosure regarding the Military Lending Act and a description of 

the payment obligations, please call us at (800) 247-4364.

17. Conditions of Card Use. The use of your Card and Account are subject to the 
following conditions:
a.  Ownership of Cards. Any Card or other credit instrument or device which we supply 

to you is our property and must be returned to us, or to any person whom we 
authorize to act as our agent, or to any person who is authorized to honor the Card, 
immediately according to instructions. The Card may be repossessed at any time 

 
right not to pay the remaining amount due on the purchase. To use this right, all of the 
following must be true: 
     • The purchase must have been made in your home state
       within 100 miles of your current mailing address, and the
       purchase price must have been more than $50. (NOTE:
       Nether of these are necessary if your purchase was based on
       an advertisement, we mailed to you, or if we own the
       company that sold you the goods or services). 
     • You must have used your credit card for the purchase. 
       Purchases made with cash advances from an ATM or with a 
       check that accesses your credit card account do not qualify. 
     • You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us 
in writing [or electronically] at the address listed above or electronically at www.iqcu.com.

While we investigate, the same rules apply to the disputed amount as discussed above. 
After we finish our investigation, we will tell you our decision. At that point, if we think you 
owe an amount and you do not pay, we may report you as delinquent. 

24. Overdraft Privilege. You agree that if, pursuant to any overdraft privilege on a Credit 
Union Share Draft Account that you have agreed to, there is an overdraft of Your Share 
Draft Account, the amount of overdraft will be added to the outstanding balance on Your 
Visa Credit Card Account, subject to the interest charge provisions set forth Section 10 
as described for cash advances, and will be subject to all terms and conditions of this 
Agreement.   The Visa Credit Card Account must be current and not over the credit limit 
for funds to transfer to the Share Draft Account. Overdrafts are not allowed for the pur-
pose of making loan payments, including Visa Credit Card payments, at the Credit Union, 
ATM or in-branch teller cash withdrawals. The Share Draft Account referred to herein 
is also subject to a separate agreement between You and the Credit Union. Where the 
terms of any other agreement between You and the Credit Union conflict with the terms 
of this Agreement, the terms of this Agreement will control.

25. Severability. If any provision of this Agreement is held invalid, all provisions that are 
severable from the invalid provision remain in effect.

26. Acknowledgment and Amendments. You understand and agree to the terms and 
conditions in this Agreement and the Fair Credit Billing Notice. You acknowledge that you 
have received a copy of this Agreement and Disclosure and the Fair Credit Billing Notice. 
We reserve the right to amend the terms of this Agreement at any time as permitted by 
and subject to any limitations and notice requirements of applicable law.

27. Governing Law. This Agreement will not take effect until it is approved by us. This 
Agreement shall be governed by the laws of the State of Washington.

Call the Credit Union: 360-695-3441
Outside the area: 800-247-4364
Visit us at: iQcu.com

in our sole discretion without demand or notice. You cannot transfer your Card or 
Account to another person. You may not use the Card for any illegal or unlawful 
transactions, and we may decline to authorize any transaction that we believe 
poses an undue risk of illegality or unlawfulness.

b.  Honoring the Card. Neither we nor merchants authorized to honor the Card will 
be responsible for the failure or refusal to honor the Card or any other credit 
instrument or device we supply to you. If a merchant agrees to give you a refund or 
adjustment, you agree to accept a credit to your Account in lieu of a cash refund.

c.  Notices and Payments. All notices will be sent to your address as shown in the 

application. You agree to advise us promptly if you change your mailing address. All 
payments should be mailed to us at the remittance address shown on your monthly 
statements. Payments received at that address will be credited to your Account 
as of the date received. Payments mailed must reach our office by the due date. 
Where the due date falls on a weekend or holiday, payments are due the last work-
ing day prior to the due date. We can accept late payments or partial payments, or 
checks, drafts, and money orders marked “payment in full,” without prejudice to our 
rights under this Agreement, which are hereby explicitly reserved.

d.  Personal Identification Number. We may issue you a Personal Identification 

Number (“PIN”) for using your Card to obtain cash advances at automatic teller 
machines (“ATMs”). These numbers are issued to you for your security purposes. 
These numbers are confidential and should not be disclosed to third parties. You 
are responsible for safekeeping your PIN. You agree not to disclose or otherwise 
make available your PIN to anyone not authorized to sign on your Accounts. To 
keep your Account secure, please do not write your PIN on your Card or keep it in 
the same place as your Card.

e.  If any loan account which you are obligated is 28 days or more past due, we 

may refuse to process your electronic funds transfer transactions (except ACH 
transactions). 

18. Default. You will be in default under this Agreement if any of the following occur: (a) 
Any minimum payment is not made when due; (b) You become insolvent, bankrupt, or 
you die; (c) You violate any part of this Agreement, or any other agreement with us; or (d) 
if we reasonably deem ourselves insecure on your credit line. We will notify you in writing 
of any such action as soon as practical if it occurs. Upon default, we may declare the en-
tire unpaid balance immediately due and payable, and you agree to pay that amount plus 
any attorney’s fees and costs incurred by us. We can delay enforcing any right under this 
Agreement without losing that right or any other right.

19. Credit Information/Financial Statements. You authorize us to release information 
to others (e.g., credit bureaus, merchants, and other financial institutions) regarding the 
status and history of your credit line. You agree to provide us, at any time we deem nec-
essary, with a current financial statement. You authorize us to make or have made any 
credit, employment, and/or investigative inquiry we deem appropriate for the extension 
of credit, account maintenance, or collection of amounts owing on the Account directly or 
through a credit reporting agency.

20. Loss or Theft of VISA Credit Card - Liability for Unauthorized Transactions. You 
agree to notify us immediately, orally, or in writing, at iQ Credit Union, P.O. Box 1846, 
Vancouver, Washington 98668-1846, or telephone (360) 695-3441, or (800) 247-4364 
of the loss, of the theft, or the use without your permission of any Card or other credit 
instrument or device which we supply to you. After normal Credit Union hours and on 
weekends and holidays, phone (800) 247-4364 and then notify the Credit Union at the 
first opportunity during business hours. If you notify us of your lost or stolen Card, you will 
not be liable for any losses. This liability exclusion will apply provided you were not gross-
ly negligent or fraudulent in handling your Card, otherwise your liability for unauthorized 
VISA Credit Card transactions may be up to $50.00.

21. Address. You agree to advise us promptly if you change your mailing address. 
We can accept address corrections received from the U.S. Postal Service or from any 
authorized user. All written notices and statement from us to you will be sent to your 
address as it appears on our records. Written notices and inquiries from you must be 
sent to us at:

iQ Credit Union
P.O. Box 1846 Vancouver, WA 98668-1846

22. Termination. Your eligibility for this credit line is determined by our loan policy and 
may be terminated at our sole discretion, without demand or prior notice. You may close 

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your credit line at any time by notifying us in writing and returning all Cards cut in half. 
If you terminate this Agreement or if we terminate or suspend your credit privileges, 
the provisions of this Agreement and your liability hereunder shall otherwise remain in 
full force and effect until you have paid us all sums due us under this Agreement and 
returned all Cards.

23. Credit Card Billing Rights. Keep This Document For Future Use. This notice tells 
you about your rights and our responsibilities under the Fair Credit Billing Act.  

What to Do if You Find a Mistake on Your Statement. If you this there is an error on 
your statement, write to us at the address above.  You may also contact us electronically 
at www.iQcu.com.
In your letter, provide the following information:   
     • Account information:  You name and account number.
     • Dollar amount: The dollar amount of the suspected error. 
     • Description of the problem: If you think there is an error on 
        your bill, describe what you believe is wrong and why you 
        believe it is a mistake.  

You must contact us:
    • Within 60 days after the error appeared on your statement. 
    • At least 3 business days before an automated payment is
      scheduled, if you want to stop payment on the amount you
      think is wrong. You must notify us of any potential errors in 
      writing [or electronically]. You may call us, but if you do, we
      are not required to investigate any potential errors and you 
      may have to pay the amount in question.

What Will Happen After We Receive Your Letter.  
When we receive your letter, we must do two things: 
     1. Within 30 days of receiving your letter, we must tell you that 
      we received your letter. We will also tell you if we have 
      already corrected the error. 
      2. Within 90 days of receiving your letter, we must either 
      correct the error or explain to you why we believe the bill is 
      correct. 

While we investigate whether or not there has been an error:
     • We cannot try to collect the amount in question or report you
       as delinquent on that amount. 
     •The charge in question may remain on your statement, and 
       we may continue to charge you interest on that amount. 
     • While you do have to pay the amount in question, you are 
       responsible for the remainder of your balance.
     • We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 
     • If we made a mistake: You will not have to pay the amount in
      question, or any interest or other fees related to that amount. 
     • If we do not believe there was a mistake: You will have to
      pay the amount in question, along with applicable interest and
      fees. We will send you a statement of the amount you owe,
      and the date payment is due. We may then report you as
      delinquent if you do not pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us 
within 10 days telling us that you refuse to pay. If you do so, we cannot report you as 
delinquent without also reporting that you are questioning your bill. We must tell you the 
name of anyone to whom we report you as delinquent, and we must let those organiza-
tions know when the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the 
amount you question even if your bill is correct.

Your Rights If You Are Dissatisfied With Your Credit Card Purchases: If you are 
dissatisfied with the goods or services that you have purchased with your credit card, and 
you have tried in good faith to correct the problem with the merchant, you may have the 

Visa Platinum and
VISA Platinum
Rewards Credit
Card  

Agreement and  

Regulation “Z”

 Disclosures

M900512