will issue, upon Your request, a PIN for use with participating ATMs. 
This PIN is confidential and should not be disclosed to anyone. You 
may use Your PIN to access Your Account and all sums advanced 
will be added to Your Account balance. In the event a use of Your 
PIN  constitutes  an  Electronic  Fund  Transfer,  the  terms  and  condi-
tions of Your Electronic Fund Transfer Agreement may also affect 
Your rights.

EFFECT  OF  AGREEMENT.  Even  though  the  sales,  cash  advance, 
credit or other slips You may sign or receive when using Your Card 
contain terms, this Agreement is the contract which solely applies 
to all transactions involving the Card.

UNAUTHORIZED USE. You may be liable for the unauthorized use 
of Your Card. You will not be liable for the unauthorized use that oc-
curs after You notify Us of the loss, theft, or possible unauthorized 
use by calling Us at the telephone number shown in this Agreement 
or by writing to Us at the address shown in this Agreement. In any 
case, Your liability will not exceed $50.

REFUSAL TO HONOR CARDS OR CONVENIENCE CHECKS. We are 
not liable for the refusal or inability of merchants, financial institu-
tions  and  others  to  accept  the  Cards  or  Convenience  Checks,  or 
electronic  terminals  to  honor  the  Cards  or  complete  a  Card  with-
drawal, or for their retention of the Cards or Convenience Checks.

FOREIGN  TRANSACTIONS.  For  transactions  initiated  in  foreign 
countries and foreign currencies, the exchange rate between trans-
action currency and the billing currency (U.S. dollars) will be: (a) a 
rate selected by VISA from the range of rates available in wholesale 
currency markets for the applicable central processing date, which 
rate may vary from the rate VISA itself receives; or (b) the govern-
ment mandated rate in effect for the applicable central processing 
date. In each instance, You will be charged a fee in an amount equal 
to 1.00% of the settlement amount.

TRANSACTIONS  SLIPS.  Your  monthly  statement  will  identify  that 
merchant, electronic terminal or financial institution at which trans-
actions were made, but sales, cash advances, credit or other slips 
cannot be returned with the statement.

LOST CARDS AND CONVENIENCE CHECKS. To report lost or stolen 
Credit Cards or Convenience Checks, You will immediately call Us at 
the telephone number shown in this Agreement or write to Us at the 
address shown in this Agreement.

CREDITS. If a merchant who honors Your Card gives You credit for 
returns or adjustments, they will do so by sending Us a slip which 
will  be  posted  to  Your  Account.  If  Your  credits  and  payments  ex-
ceed what You owe Us, We will hold and apply this credit against 
future purchases and cash advances, or if it is $1.00 or more refund 
it on Your written request or automatically deposit it to Your Share 
Account after six months.

YOUR CREDIT CARD BILLING RIGHTS
Keep this document for future use. This notice tells You about Your 
rights and Our responsibilities under the Fair Credit Billing Act.

WHAT TO DO IF YOU FIND A MISTAKE ON YOUR STATEMENT. If 
You think there is an error on Your statement, write to Us at: Heri-
tage Grove Federal Credit Union, P.O. Box 2227, Salem, OR 97308. 
In Your letter, give Us the following information:

•  Account Information: Your name and account number.
•  Dollar amount: The dollar amount of the suspected error.
•  Description of problem: If You think there is an error on Your 
bill, describe what You believe is wrong and why You believe it 
is a mistake.

You must contact Us:

•  Within 60 days after the error appears on Your statement.
•  At  least  3  business  days  before  an  automated  payment  is 
scheduled,  if  You  want  to  stop  payment  on  the  amount  You 
think is wrong.

You must notify Us of any potential errors in writing. You may call 
Us, but if You do,

We are not required to investigate any potential errors and You may 
have to pay the amount in question.

WHAT WILL HAPPEN AFTER WE RECEIVE YOUR  LETTER. When 
We receive your letter, We must do two things:

1.  Within 30 days of receiving Your letter, We must tell You that 
We received Your letter. We will also tell You if We have al-
ready corrected the error.

2.  Within 90 days of receiving Your letter, We must either cor-

rect  the  error  or  explain  to  You  why  We  believe  the  bill  is 
correct.

While we investigate whether or not there has been an error:

•  We cannot try to collect the amount in question or report You 

as delinquent on that amount.

•  The  charge  in  question  may  remain  on  Your  statement,  and 

We may continue to charge You interest on that amount.

•  While You do not have to pay the amount in question, You are 

responsible for the remainder of Your balance.

•  We can apply any unpaid amount against Your credit limit.

After We finish our investigation, one of two things will happen:

•  If We made a mistake: You will not have to pay the amount in 
question or any interest or other fees related to that amount.
•  If  We  do  not  believe  there  was  a  mistake:  You  will  have  to 
pay the amount in question, along with applicable interest and 
fees.  We  will  send  You  a  statement  of  the  amount  You  owe 
and the date payment is due. We may then report You as de-
linquent if You do not pay the amount We think You owe.

If  You  receive  our  explanation  but  still  believe  Your  bill  is  wrong, 
You must write to Us within 10 days of telling Us that You still refuse 
to  pay.  If  You  do  so, We  cannot  report  You  as  delinquent  without 
also reporting that You are questioning Your bill. We must tell You 
the name of anyone to whom We reported You as delinquent, and 
We must let those organizations know when the matter has been 
settled between Us. If We do not follow all of the rules above, You 
do not have to pay the first $50 of the amount You question even 
if Your bill is correct.

YOUR  RIGHTS  IF  YOU  ARE  DISSATISFIED  WITH  YOUR  CREDIT 
PURCHASES. If You are dissatisfied with the goods or services that 
You  have  purchased  with  Your  Credit  Card,  and  you  have  tried  in 
good faith to correct the problem with the merchant, You may have 
the right not to pay the remaining amount due on the purchase. To 
use this right, all of the following must be true:

1.  The  purchase  must  have  been  made  in  Your  home  state  or 
within 100 miles of Your current mailing address, and the pur-
chase price must have been more than $50. (Note: Neither of 
these are necessary if Your purchase was based on an adver-
tisement We mailed to You, or if We own the company that 
sold You the goods or services.)

2.  You must have used Your Credit Card for the purchase. Pur-
chases  made  with  cash  advances  from  an  ATM  or  with  a 
check that accesses Your Credit Card account do not qualify.

3.  You must not yet have fully paid for the purchase.

If all of the criteria above are met and You are still dissatisfied with 
the purchase, contact Us in writing at the above address. While We 
investigate,  the  same  rules  apply  to  the  disputed  amount  as  dis-
cussed above. After We finish Our investigation, We will tell You Our 
decision. At that point, if We think You owe an amount and You do 
not pay, We may report You as delinquent.

631 Winter Street NE
Salem, Oregon 97301
503-588-0211
Toll-free: 877-695-8321
Fax: 503-371-7323
www.OurGroveCU.com

Heritage Grove
Federal Credit Union

Visa Credit Card
Agreement
and
Disclosure Statement

THIS  IS  YOUR  CREDIT  CARD  AGREEMENT  AND  IT  INCLUDES 
NECESSARY FEDERAL TRUTH-IN-LENDING DISCLOSURE STATE-
MENTS, VISA PLATINUM AND VISA PLATINUM SECURED AGREE-
MENTS,  AND  ANY  SPECIAL  INSTRUCTIONS  REGARDING  THE 
USE  OF  YOUR  VISA  PLATINUM  AND  VISA  PLATINUM  SECURED 
CREDIT CARDS, AND/OR ANY OTHER ACCOUNT ACCESS DEVICE. 
PLEASE  BE  CERTAIN  TO  READ  THIS  AGREEMENT  CAREFULLY 
AND NOTIFY US AT ONCE IF ANY PARTS ARE UNCLEAR. 

CREDIT CARD AGREEMENT AND DISCLOSURE STATEMENT

DEFINITIONS. In this Agreement, the reference to “We”, “Us”, “Our” 
and  “Credit  Union”  mean  HERITAGE  GROVE  FEDERAL  CREDIT 
UNION.  The  words  “You”  and  “Your”  mean  each  person  who  ac-
cepts this Agreement or uses the VISA Platinum or VISA Platinum 
Secured Credit Card(s). The words “Card” and “Credit Card” mean 
any  VISA  Platinum  or  VISA  Platinum  Secured  Credit  Card  issued 
to You by Us and any duplicates or renewals. The word “Account” 
means the

amount(s)  accessible  and  owed  under  this  Agreement.  Conve-
nience  Checks  mean  the  special  Account  access  devices  that  We 
may provide for Your use from time to time. If this is a joint Account, 
read singular pronouns in the plural.

PROMISE  TO  PAY.  You  understand  that  the  following  terms  and 
conditions constitute Our Agreement with You. Your Account may 
be accessible through a variety of means which could include ad-
vance  request  forms,  vouchers,  checks,  charge  slips,  convenience 
checks, Credit Cards and the like. Regardless of the access means, 
You promise to pay Us all amounts charged to Your Account by You 
or by any user who has access to Your Account, with actual, appar-
ent or implied authority for use of Your Account, including Interest 
Charges and other fees or charges described herein.

USE  OF  YOUR  CARD.  You  may  use  Your  Card  to  buy  goods  and 
services in any place that it is honored and to get cash advances at 
participating financial institutions. You agree not to use Your Card 
for illegal transactions including, but not limited to, advances made 
for the purpose of gambling and/or wagering where such practices 
are in violation of applicable state and/or federal law.

SECURITY. You acknowledge that You own any shares and/or col-
lateral pledged as security and that there are no other liens against 
them other than Ours. You agree to perform all acts which are nec-
essary to make Our security interest in the shares and/or collateral 
being pledged enforceable.

OTHER SECURITY. Collateral (other than household goods or any 
dwelling) given as security under this Agreement or for any other 
loan You may have with Us will secure all amounts You owe Us now 
and in the future if that status is reflected in the “Truth-in-Lending 
Disclosure” in any particular Agreement evidencing such debt.

CONSENSUAL LIEN ON SHARES. You grant and consent to a 
lien on Your shares with Us (except IRA and Keogh Accounts) 
and any dividends due or to become due to You from Us to 
the extent You owe on any unpaid Credit Card balance.

ACCOUNT  RESTRICTIONS.  In  order  to  receive  and  maintain  a 
VISA Platinum Secured Credit Card, You agree to give Us a specific 
pledge of shares which will equal Your credit limit. In the event that 
You default, We may apply these shares toward the repayment of 
any amount owed on Your VISA Platinum Secured Credit Card. You 
may cancel Your VISA Platinum Secured Credit Card at any time by 
paying any amounts owed on such Credit Card. To be certain that 
Your entire balance and all advances are paid, any shares pledged 
may not be available to You for 30 days after You have cancelled 
and any outstanding balance is paid in full.

LINE OF CREDIT LIMITS. You will be notified of each specific Credit 
Limit for each Credit Card for which You are approved. Unless You 
are in default, any Credit Limits established for You will generally be 
self-replenishing as You make payments. You will keep Your unpaid 
balance  within  Your  Credit  Limit  set  by  Us,  and  You  will  pay  any 
amount over Your Credit Limit on Our demand whether or not We 
authorize  the  advances  which  caused  You  to  exceed  Your  Credit 
Limit. Even if your unpaid balance is less than Your Credit Limit, You 
will have no credit available during any time that You are in default.

JOINT ACCOUNTS. Each borrower will be responsible, jointly and 
severally, for the repayment of any amounts owed. If any Account 
access  device,  such  as  a  Personal  Identification  Number  (PIN),  is 
requested  and  approved,  You  understand  that  any  such  Account 
access device(s) will be mailed only to the primary borrower at the 
address that We have on file for You. We may refuse to follow any 
instructions which run counter to this provision.

MINIMUM  MONTHLY  PAYMENTS  (PAYMENT  SCHEDULE).  Though 
You  need  only  pay  the  Minimum  Monthly  Payments,  You  under-
stand that You have the right to repay at any time without penalty. 
You also understand that You will only be charged periodic Interest 
Charges to the date You repay Your entire balance. You may make 
larger  payments  without  penalty.  Any  partial  payment  or  prepay-
ment  will  not  delay  Your  next  scheduled  payment.  All  payments 
to Us must be in lawful money of the United States. As permitted 
by law, We may apply payments in an order of Our choosing. Any 
unpaid  portion  of  the  Interest  Charge  will  be  paid  by  subsequent 
payments and will not be added to Your principal balance. You un-
derstand  that  any  delay  in  the  repayment  of  Your  unpaid  balance 
will increase Your periodic Interest Charges and any acceleration in 
the repayment of Your unpaid balance will decrease Your periodic 
Interest  Charges.  Minimum  Payments  will  be  an  amount  equal  to 
3.00% of Your new unpaid balance at the end of each billing cycle, 
subject to the lesser of $30.00 or Your balance, plus any portion of 
the Minimum Payments shown on prior statement(s) which remains 
unpaid, plus any amount that exceeds Your approved Credit Limit. 
You may, by separate agreement, authorize Us to charge Your pay-
ment directly to Your Share or Share Draft Account.

LATE CHARGE. If Your payment is more than five days late, You will 
be charged $35.00.

OTHER  FEES  AND  CHARGES.  You  will  be  charged  the  following 
fees associated with the use of Your Card: (a) $29.00 for any check 
(or  other  negotiable  instrument  used  for  payment)  which  is  re-
turned  unpaid;  (b)  $5.00  for  each  replacement  Card  You  request; 
and (c) $10.00 for each merchant slip copy You request.

INTEREST  CHARGES.  In  the  case  of  any  transactions  under  this 
Agreement,  the  balances  subject  to  the  periodic  Interest  Charge 
are the average daily transactions balances outstanding during the 
month  (new  and  previous).  To  get  the  average  daily  balance,  We 
take the beginning balance each day, add any new purchases, cash 
advances, insurance premiums, debit adjustments or other charges 
and  subtract  any  payments,  credits  and  unpaid  Interest  Charges. 
This gives Us the daily balance. Then, We add up all the daily bal-
ances for the billing cycle and divide them by the number of days 
in the billing cycle. The Interest Charge for the billing cycle is com-
puted by multiplying the average daily balance subject to an Inter-
est Charge by the Monthly Periodic Rate. 

You  can  avoid  Interest  Charges  on  purchases  by  paying  the  full 
amount of the entire balance owed each month within 25 days of 
Your  statement  closing  date.  Otherwise  the  new  balance  of  pur-
chases, and subsequent purchases from the date they are posted to 
Your Account, will be subject to an Interest Charge. Cash advances 
and balance transfers are always subject to an Interest Charge from 
the later of the date they are posted to Your Account or from the 
first day of the billing cycle in which such transaction is posted to 
Your Account.

Rates may range from 12.90%-18.00%, subject to Our underwrit-
ing guidelines. The applicable Monthly Periodic Rates and corre-
sponding Annual Percentage Rates will be disclosed to You on the 
separate  pricing  document  that  We  will  provide  to  You  prior  to 
the time of Your first credit advance.

LATE  PAYMENT  RATE.  If  Your  Account  is  ever  30  or  more  days 
past due twice in any six-consecutive-month period, or 60 or more 
days  past  due  at  any  time,  the  Monthly  Periodic  Rate  applicable 
to  Your  entire  existing  balance  at  that  time  and  in  the  future  will 
immediately  increase  to  1.50%  (corresponding  Annual  Percentage 
Rate 18.00%).

PERIODIC  STATEMENTS.  On  a  regular  basis,  You  will  receive  a 
statement  showing  all  transactions  on  Your  Account  including 
amounts paid and borrowed since Your last statement. We will mail 
You a statement each month in which there is a debit or credit bal-
ance or when an Interest Charge is imposed. We need not send You 
a statement if We feel Your Account is uncollectible or if We have 
started collection proceedings against You because You defaulted. 
Each  statement  is  deemed  to  be  a  correct  statement  of  account 
unless  You  establish  a  billing  error  pursuant  to  the  Federal  Truth-
In-Lending Act.

OUR RESPONSIBILITIES TO HONOR CONVENIENCE CHECKS. We 
are under no obligation to honor Your Convenience Checks if: (1) by 
paying a Convenience Check, You would exceed Your Credit Limit; 
(2) Your Cards or Convenience Checks have been reported lost or 
stolen; or (3) Your Account has been cancelled or has expired. If a 
postdated  Convenience  Check  is  paid  and,  as  a  result,  any  other 
Convenience check is returned unpaid, We are not responsible for 

any resulting loss or liability.

DEFAULT.  You  will  be  in  default  if:  (a)  You  do  not  make  any  pay-
ment or perform any obligation under this Agreement, or any oth-
er  agreement  that  You  may  have  with  Us;  or  (b)  You  should  die, 
become  involved  in  any  insolvency,  receivership  or  custodial  pro-
ceeding brought by or against You; or (c) You have made a false or 
misleading statement in Your credit application and/or in Your rep-
resentations to Us while You owe money on Your Account; or (d) A 
judgment or tax lien should be filed against You or any attachment 
or  garnishment  should  be  issued  against  any  of  Your  property  or 
rights, specifically including anyone starting an action or proceed-
ing  to  seize  any  of  Your  funds  on  deposit  with  Us;  and/or  (e) We 
should, in good faith, believe Your ability to repay Your indebted-
ness hereunder is or soon will be impaired, time being of the very 
essence.  Upon  any  occurrence  of  default,  We  may,  to  the  extent 
permitted by law, cancel Your rights under this Agreement, require 
the  return  of  all  access  devices  and  declare  the  entire  balance  of 
every  Credit  Card  of  Your  Account  immediately  due  and  payable, 
without prior notice or demand.

COLLECTION  COSTS.  In  the  event  collection  efforts  are  required 
to obtain payment on this Account, to the extent permitted by law, 
You agree to pay all court costs, private process server fees, investi-
gation fees or other costs incurred in collection and reasonable at-
torneys’ fees incurred in the course of collection any amounts owed 
under this Agreement or in the recovery of any collateral.

ENFORCEMENT.  We  do  not  lose  Our  rights  under  this  or  any  re-
lated  agreement  if  We  delay  enforcing  them.  We  can  accept  late 
payments, partial payments or any other payments, even if they are 
marked  “paid  in  full”  without  losing  any  of  Our  rights  under  this 
Agreement. If any provision of this or any related agreement is de-
termined to be unenforceable or invalid, all other provisions remain 
in full force and effect.

NOTIFICATION OF ADDRESS CHANGE. You will notify Us promptly 
if You move or otherwise have a change of address.

CHANGE IN TERMS. We may change the terms of this Agreement 
by  mailing  or  delivering  to  You  written  notice  of  the  changes  as 
prescribed by the Federal Truth-In-Lending Act. To the extent per-
mitted by law, the right to change the terms of this Agreement in-
cludes, but is not limited to, the right to change the periodic rates 
applicable to Your unpaid balance and/or future advances.

CREDIT  INSURANCE.  Credit  insurance  is  not  required  for  any  ex-
tension of credit under this Agreement. However, You may purchase 
any  credit  insurance  available  through  Us  and  have  the  premiums 
added to Your outstanding balance. If You elect to do so, You will be 
given the necessary disclosures and documents separately.

INTEGRATED  DOCUMENTS.  Any  separate  sheet  of  paper  labeled 
“Account Disclosure—Federal-Truth-In-Lending Act”, which is deliv-
ered  together  with  this  Agreement  or  at  a  later  date  becomes  an 
integrated part of this Agreement and Disclosure.

CONSENT TO AGREEMENT. You acknowledge the receipt of a copy 
of this Agreement. By signing the application; or by using Your Ac-
count or any Account access device; or by authorizing another to 
use Your Account, You agree to accept its terms.

UPDATING AND DISCLOSING FINANCIAL INFORMATION. You will 
provide facts to update information contained in Your original Ac-
count  application  or  other  financial  information  related  to  You,  at 
Our  request.  You  also  agree  that  We  may,  from  time  to  time,  as 
We deem necessary, make inquiries pertaining to Your employment, 
credit standing and financial responsibility in accordance with ap-
plicable laws and regulations. You further agree that We may give 
information about the status and payment history of Your Account 
to consumer credit reporting agencies, a prospective employer or 
insurer, or a state or federal licensing agency having any apparent 
legitimate business need for such information.

TERMINATION. Either You or We may cancel Your Account or any 
particular Credit Card of Your Account, at any time, whether or not 
You  are  in  default.  You  will,  in  any  case,  remain  liable  to  pay  any 
unpaid balances according to the terms of Your Account.

GOVERNING LAW. This Agreement is controlled and governed by 
the laws of the State of Oregon except to the extent that such laws 
are inconsistent with controlling federal law.

OWNERSHIP.  Your  Card  remains  Our  property  and  may  be  can-
celled  by  Us  at  any  time  without  notice.  You  agree  to  surrender 
Your Card and to discontinue its use immediately upon Our request.

ISSUANCE OF A PERSONAL IDENTIFICATION NUMBER (PIN). We