HAPO COMMUNITY CREDIT UNION 
VISA CREDIT CARD ACCOUNT AGREEMENT 

1. 

INTRODUCTION. This Agreement covers this VISA Credit Card account, issued by HAPO Community Credit Union (“Lender”). In this Agreement 
the words “you,” “your,” “yours,” “applicant,” and “borrowers” mean any person who signs the application for this Account, any joint obligor, guarantor, 
authorized  user,  or  the  person  whose  name  is  embossed  on  the  Card.  The  word  “Card”  means  any  one  or  more  credit  cards  issued  under  the  Credit 
Union’s VISA programs. If you sign an application for this Account or sign or use any Card or PIN, or allow others to use the Card or PIN, you 
and  they  will  have  accepted  this  Agreement  just  as  if  you  and  they  signed  it,  and  you  and  they,  jointly  and  severally,  will  be  bound  by  the 
following terms and conditions which will govern this Account. 

2.  YOU PROMISE TO PAY. You promise to pay us all such amounts, plus any FINANCE CHARGES, which arise from use of the Card or Account by 
you or any other person, and to be jointly and severally liable with such a person, unless such other person does not have actual, implied, or apparent 
authority for such use, and you received no benefit from the use.  

3.  CREDIT LINE. This Agreement will constitute a revolving line of credit for an amount which will be the credit line under your Account.  You may 
access your credit line through Card purchase and/or cash transactions at participating merchants. We will advise you of the amount of your credit line. 
That amount will be the maximum amount you may have outstanding at any one time. You agree not to attempt to obtain more credit than the amount of 
your credit line. However, if  you temporarily exceed  your credit line, you agree to repay the excess immediately, even if  we  have not yet billed you. 
Obtaining  such  credit  does  not  increase  your  credit  line.  We  retain  the  right  to  increase  or  decrease  your  credit  line  at  any  time  for  any  reason.  Any 
increase or reduction on the limit of your credit line will be shown on your monthly statement or by separate notice. Your eligibility for this credit line is 
determined by our loan policy and may be terminated at our sole discretion, without demand or notice. You may close your credit line at any time by 
sending  us  a  signed,  written  request.  If  you  terminate  this  Agreement  or  if  we  terminate  or  suspend  your  credit  privileges,  the  provisions  of  this 
Agreement and your liability hereunder shall otherwise remain in full force and effect until you have paid us all sums due us under this Agreement. 

4.  ACCOUNT ACCESS. 

a.  Purchase  Transactions  and  Cash  Transactions.  You  must  sign  the  Card to use  it.  Once  you  have  signed  the  Card,  you  can use  it  to  purchase 
goods or services, wherever the Card is honored, up to the full amount of your credit line. You may use your Account to get cash advances from us, 
other participating financial institutions, or automated teller machines (ATM). No purchase or cash transaction may exceed the available funds in 
your Account. The Credit Union reserves the right to refuse any transaction that would exceed your credit limit, and/or daily purchase or cash limit. 
Purchases are limited to 10 transactions a day. Cash transactions are limited to 3 transactions per day  and cannot exceed $2,500 a day  for Share 
Secured, or $5,000 a day for Platinum accounts. ATM transactions cannot exceed $505 per single transaction.  

b.  Convenience Checks. You may obtain advances under your Account by writing preprinted convenience checks that we offer to you.  Your use of 
convenience checks will be shown as cash advances on your monthly statement. We may not honor your convenience check if: your check is post-
dated; payment of the check would exceed your credit limit and/or daily cash advance limit; a check is signed by a person without authorized access; 
the  amount  of  the  check  is  less  than  the  minimum  required  amount;  your  Account  has  been  terminated  or  suspended,  or  any  drafts  have  been 
reported lost or stolen. You may stop payment on a convenience check if you provide us with the exact information describing the check. If you give 
us incorrect information, we will not be responsible for failing to stop payment. You understand there may be a charge for each stop payment order 
requested. Our liability for a wrongful dishonor is limited to your actual charges; however, a dishonor for the reasons stated above is not a wrongful 
dishonor. Only the person whose name is printed on a convenience check may sign it. All convenience checks must be written in U.S. dollars. We 
will not certify a convenience check. A convenience check may not be used to make a payment on your Account.   

5.  MINIMUM MONTHLY PAYMENT. You agree that you will pay each month not less than the minimum monthly payment on or before the scheduled 
monthly due date. You may pay in full for all your purchase and cash transactions each month, or you may repay in monthly installments. The minimum 
payment is calculated at 3% of your outstanding balance or $25.00, whichever is greater, plus any amounts past due and/or overlimit. If your outstanding 
balance  is  less  than  $25,  you  agree  to  pay  the  balance  in  full.  We  can  accept  late  payments  or  partial  payments,  or  checks,  drafts,  and  money  orders 
marked “payment in full,” without prejudice to our rights under this Agreement, which are hereby explicitly reserved. Your minimum payment due will 
be applied first to any outstanding FINANCE CHARGES and fees, then to lower rate balances, with any excess being applied to the balance with the 
highest APR. 

6.  MONTHLY  STATEMENTS.  Each  month  we  will  provide  you  a  statement  showing  purchase  transactions,  cash  transactions,  payments,  and  credits 
made  to  your  Account during  the  billing  cycle,  as  well  as  your  New  Balance,  any  FINANCE  CHARGE  and  any  late  charge  or  other  charges.  Your 
statement also will identify the minimum monthly payment you must make for that billing period and the date it is due. You agree to retain for statement 
verification, copies of transaction slips resulting from each purchase, each advance, and other transaction on your Account. Unless  you notify us of  a 
billing error as described below, you accept your monthly statement as an accurate statement of your Account with us. 

7.  SECURITY INTEREST. You grant the Credit Union a security interest under the Washington Uniform Commercial Code in any goods purchased with 
your Card. You agree that all collateral you have given the Credit Union to secure other consumer loan obligations (except real estate), in the past and in 
the future, will secure your obligations under this Agreement. In addition, by signing the credit card Application, you have given us a security interest in 
all  your  shares  and  deposits,  present  and  future,  and  all  accounts  (except  Individual  Retirement  Accounts)  with  the  Credit  Union.  For  Secured  Card 
accounts, you have given us a specific pledge of your Credit Union shares up to 110% of the credit limit and we may prevent your withdrawal of the 
pledged shares. You agree, upon default, the Credit Union may apply all that is secured to pay any amounts due under this Agreement, without further 
notice to you. 

8.  PERIODIC RATE AND CORRESPONDING ANNUAL PERCENTAGE RATE. The FINANCE CHARGE imposed during the billing cycle will 
be determined by multiplying the Average Daily Balance by the Monthly Periodic Rate. The ANNUAL PERCENTAGE RATE (APR) is divided by 12 
to produce the monthly rate. Your APR may vary with changes to an index which is the Prime Rate as published in The Wall Street Journal five business 
days  before  the  closing  date  shown  on  your  billing  statement.  If  The  Wall  Street  Journal  stops  publishing  the  Prime  Rate,  we  will  select  a  similar 
reference rate and inform you on your billing statement or through a separate notice. The rate table shows which rates, if any, are variable rates. The rate 
table lists the margin for each variable rate and any minimum periodic rate and corresponding APR.  

VISA Credit Card Account Agreement     Page 1 of 4 

 
 
 
 
 
 
 
 
 
When you have an APR that varies with changes to the Prime Rate, we calculate your APR by adding a percentage (a “margin”) to the Prime Rate. The 
margin will be updated semi-annually based on your FICO credit score. FICO scores will be obtained in January (for April interest rate updates), and July 
(for October rate updates) by Equifax P.O. Box 740241 Atlanta, GA 30374-0241. If we are unable to obtain a credit score for your account, the rate will 
reflect that of a zero score. If this calculation results in a change to your APR because the Prime Rate or your credit score has changed, the new rate will 
apply as of the  first day of  your  billing cycle in  which the update occurs. All accounts have a ceiling limit of 18.00% APR, and will not exceed that 
amount at any given time. 

Low Rate 
Platinum 

Platinum with 
CURewards 

Account Type  Credit Score Range 

Periodic Rate 
0.687500% 
0.895833% 
1.187500% 
1.375000% 
1.500000% 
0.729167% 
0.937500% 
1.229167% 
1.416667% 
1.500000% 
0.770833% 
0.979167% 
1.270833% 
1.458333% 
1.500000% 
1.500000% 
Share Secured 
*Estimated variable APRs above are based on the 3.25% Prime Rate on November 1, 2011. 

Annual Percentage Rate 
      8.25%,  Prime* + 5.00% 
     10.75%, Prime* + 7.50% 
     14.25%, Prime* + 11.00 
     16.50%, Prime* + 13.25% 
     18.00%, Prime* + 14.75% 
       8.75%, Prime* + 5.50% 
     11.25%, Prime* + 8.00% 
     14.75%, Prime* + 11.50% 
     17.00%, Prime* + 13.75% 
     18.00%, Prime* + 14.75% 
       9.25%, Prime* + 6.00% 
     11.75%, Prime* + 8.50% 
     15.25%, Prime* + 12.00% 
     17.50%, Prime* + 14.25% 
     18.00%, Prime* + 14.75% 

750-999 
700-749 
650-699 
600-649 
000-599 
750-999 
700-749 
650-699 
600-649 
000-599 
750-999 
700-749 
650-699 
600-649 
000-599 
N/A 

Platinum with 
Cash Back 

18.00% 

In the event you are in default of this Agreement, your ANNUAL PERCENTAGE RATE will be 18.00% (1.500000% Periodic Rate). The ANNUAL 
PERCENTAGE RATE will be increased on the first day of the second month following notice of default.   

9.  FINANCE  CHARGE  CALCULATION:  AVERAGE  DAILY  BALANCE  METHOD.  We  calculate  the  Periodic  FINANCE  CHARGE  on  your 
Account  by  applying  the  Periodic  Rate  to  the  “Average  Daily  Balance”  of  purchase  and  cash  activity  for  your  Account.  To  get  the  “Average  Daily 
Balance”  we  take  the  beginning purchase  and  cash balance  of  your  Account  each day,  add  any  new  purchase  and  cash  transactions,  and  subtract  any 
payments or credits, unpaid FINANCE CHARGES and unpaid late charges. This gives us the daily balance. Then we add up all the daily balances for 
the billing cycle and divide by the number of days in the billing cycle. This gives us the Average Daily balance for both purchase and cash transactions. 

10.  CIRCUMSTANCES UNDER WHICH A FINANCE CHARGE WILL BE IMPOSED.  

a.  Cash Transactions. A FINANCE CHARGE will be imposed on cash transactions from the date each cash transaction is made to the date paid. 
There is no time period within which to pay to avoid a periodic FINANCE CHARGE on cash advances, including convenience checks, and balance 
transfers.  

b.  Purchases.   You  have  a  25-day  grace  period  in  which  to  repay  your  balance  for  purchase  transactions  before  a  FINANCE  CHARGE  will  be 

imposed. A FINANCE CHARGE will be imposed on any balance remaining from purchase transactions not paid within the “grace period”.  

The  total  outstanding  balance  of  purchases  and  cash  transactions  in  the  Account  on  the  closing  date  of  a  billing  cycle,  including  any  FINANCE 
CHARGE will be shown on the Periodic Statement for that billing cycle as the “New Balance.” 

11.  CONDITIONS UNDER WHICH OTHER CHARGES MAY BE IMPOSED. We may impose the following fees and charges on your Account: 

a.  Late Charges. $25.00 fee may be assessed for payments made later than the due date.  
b.  Returned Payment Charge. If any payment we receive from you is returned to us unpaid, we may impose a returned item fee of $10.00. 
c.  Miscellaneous Photocopying. If you request a copy of a sales draft or monthly statement, we may charge your Account $2.00 per copy and $20.00 
per hour. These charges cover the costs of locating, copying, and delivering the documents to you. If a request is related to a billing error and an 
error is found, we will reverse any photocopying charges. 

d.  ATM Fees. If you use an ATM to obtain a cash advance and the ATM is not operated by us, you may be charged an ATM surcharge by the ATM 

operator or an ATM network utilized for such a transaction. The ATM surcharge may be charged to your Account if you complete the transaction.  

e.  Attorney’s Fees and Costs. If you default on any part of this Agreement, you agree to pay us all costs to collect your Account, including: court 
costs,  reasonable  attorney  fees,  collection  agency  costs  whether  or  not  there  is  a  lawsuit,  incurred  both  before  and  after  judgment;  fees  for 
bankruptcy proceedings, appeals, and any post judgment collection services. The Credit Union may commence an action to enforce this Agreement 
in the county in which the Credit Union is located, or where you reside, if you live outside the state of Washington. 

f.  Replacement Charges. If a card is lost or damaged there will be a $5.00 replacement fee and $25.00 fee to rush standard processing of a card. A 

replacement or rush fee will not be charged in the event the credit union is at fault. 

12.  CONDITIONS OF CARD USE. The use of your Card and Account are subject to the following conditions: 

a.  Ownership of Cards. Any Card or other credit instrument or device which we supply to you is our property and must be returned to us, or to any 
person whom we authorize to act as our agent, or to any person who is authorized to honor the Card, immediately according to instructions. The 
Card may be repossessed at any time at our sole discretion without demand or notice. You cannot transfer your Card or Account to another person. 
You may not use the Card for any illegal or unlawful transactions and we may decline to authorize any transaction that we believe poses an undue 
risk of illegality or unlawfulness. 

b.  Honoring the Card. Neither we nor merchants authorized to honor the Card will be responsible for the failure or refusal to honor the Card or any 
other credit instrument or device we supply to you. If a merchant agrees to give you a refund or adjustment, you agree to accept a credit to your 
Account in lieu of a cash refund. 

VISA Credit Card Account Agreement     Page 2 of 4 

 
 
 
 
 
 
 
c.  Currency Conversion. Purchases and cash advances made in foreign countries will be billed to you in U.S. dollars. The currency conversion rate 
for international transactions as established by VISA International, Inc. is a rate selected by  VISA from the range of rates available in wholesale 
currency markets for the applicable central processing date, which rate may vary from the rate VISA itself receives, or the government-mandated 
rate in effect for the applicable central processing date, in each instance, plus 1.00%. 

d.  Notices and Payments. All notices will be sent to your address as shown in on your HAPO share account. You agree to advise us promptly if you 
change your mailing address. We may, at our option, accept mailing address changes from the United States Postal Service, and update your VISA 
account  as  well  as  your  HAPO  account  based  on  these  changes.  All  payments  should  be  mailed  to  us  at  the  remittance  address  shown  on  your 
monthly statements. Payments received at that address will be credited to your Account as of the date received. 

e.  Personal  Identification  Number. We  will  issue  you  a  Personal  Identification  Number  (“PIN”)  for  use  with  your  Card  at  Automatic  Teller 
Machines (“ATMs”). These numbers are issued to you for your security purposes. These numbers are confidential and should not be disclosed to 
third  parties.  You  are  responsible  for  safekeeping  your  PIN.  You  agree  not  to  disclose  or  otherwise  make  available  your  PIN  to  anyone  not 
authorized to sign on your Accounts. To keep your Account secure, please do not write your PIN on your Card or keep it in the same place as your 
Card. 

13.  DEFAULT. You will be in default under this Agreement if any of the following occur: (a) your account becomes more than two months past due; (b) 
you become insolvent, bankrupt, or you die; (c) you violate any part of this Agreement, or any other agreement with us; or (d) if we reasonably deem 
ourselves insecure on your credit line. Upon default, we may declare the entire unpaid balance immediately due and payable, and you agree to pay that 
amount  plus  any  attorney’s  fees  and  costs  including  collection  agency  costs  incurred  by  us.  We  can  delay  enforcing  any  right  under  this  Agreement 
without losing that right or any other right. 

14.  CREDIT  INFORMATION/FINANCIAL  STATEMENTS.  You  authorize  us  to  release  information  to  others  (e.g.,  credit  bureaus,  merchants,  and 
other financial institutions) regarding the status and history of your credit line. You agree to provide us, at any time we deem necessary, with a current 
financial statement and updated credit information upon request. We may investigate your credit as needed through a credit reporting agency. 

15.  LOSS OR THEFT OF VISA CREDIT CARD. You agree to notify us immediately of the loss, theft, or use without your permission, of any Card or 
other credit instrument or device which we supply to you. Call us at 800-449-7728, or write to: VISA Department, PO Box 31216, Tampa, FL 33631-
3281.  

16.  AMENDMENTS. We have the right to change any terms and conditions of this Agreement, subject to applicable laws, at any time.   

17.  GOVERNING LAW. This  Agreement and your account will be governed by  federal law, as  well as the law of  Washington State, and will apply no 

matter where you live or use this account. 

18.  YOUR BILLING RIGHTS: KEEP THIS DOCUMENT FOR FUTURE USE. This notice tells you about your rights and our responsibilities under 

the Fair Credit Billing Act.  

What to do if you find a mistake on your statement. If you think there is an error on your statement, write us at: VISA Department, PO Box 31216, 
Tampa, FL 33631-3281. In your letter, give us the following information: 

  Account information: Your name and account number. 
  Dollar amount: The dollar amount of the suspected error. 
  Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. 
You must contact us: 
  Within 60 days after the error appeared on your statement.  
  At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. 

You must notify us of any potential errors in writing. You may call us, but we are not required to investigate any potential errors and you may have to 
pay the amount in question. 

What will happen after we receive your letter. When we receive your letter, we must do two things: 
1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error. 
2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error:  

  We cannot try to collect the amount in question, or report you as delinquent on that amount.  
  The charge in question may remain on your statement, and we may continue to charge you interest on that amount.  
  While you do not have to pay the amount in question, you are responsible for the remainder of your balance.  
  We can apply any unpaid amount against your credit limit.  

After we finish our investigation, one of two things will happen:  

 
 

If we made a mistake: You will not have to pay the amount in question or any FINANCE CHARGE or other fees related to that amount.  
If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable FINANCE CHARGES and fees. 
We will send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the 
amount we think you owe.  

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, 
we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we reported 
you as delinquent, and we must let those organizations know when the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 

VISA Credit Card Account Agreement     Page 3 of 4 

 
 
 
 
 
 
 
 
 
 
 
 
 
Your rights if you are dissatisfied with your credit card purchases. If you are dissatisfied with the goods or services that you have purchased with 
your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due 
on the purchase. To use this right, all of the following must be true:  
1.  The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been 
more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company 
that sold you the goods or services.) 

2.  You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit 

card account do not qualify.  

3.  You must not yet have fully paid for the purchase.  
While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At 
that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 

November 2011 

VISA Credit Card Account Agreement     Page 4 of 4