providing  photocopies  and  reprints  that  you 
request, and other special services as allowed 
by law.

16.  Amendments—We  may  amend  or  cancel  this 
agreement at any time by getting your consent as 
provided by law or by giving you a notice of the 
amendments. Cards are property of Credit Union 
of Texas and must be returned at our request.

to  members  of 

17.  Military  Lending  Act—Federal  law  provides 
important  protections 
the 
Armed  Forces  and  their  dependents  relating  to 
extensions  of  consumer  credit.  In  general,  the 
cost of consumer credit to a member of the Armed 
Forces and his or her dependent may not exceed 
an annual percentage rate of 36 percent.

This rate must include, as applicable to the credit 
transaction or account: the costs associated with 
credit  insurance  premiums;  fees  for  ancillary 
products  sold  in  connection  with  the  credit 
transaction;  any  application  fee  charged  (other 
than  certain  application  fees  for  specified  credit 
transactions  or  accounts);  and  any  participation 
fee charged (other than certain participation fees 
for a credit card account).

18.  Authorized Users—If you ask us to issue a card 
to any other person, they are an Authorized User. 
We may  require  certain  information  about  them. 
We may limit their ability to use your card. They 
may  have  access  to  certain  information  about 
your account. You will be responsible for their use 
of the account, even if you did not want, or agree 
to, that use. If you want to remove an Authorized 
User  from  your  account,  you  must  contact 
Customer Service and request their removal. You 
also  must  immediately  destroy  all  cards  in  their 
possession  and  cancel  any  arrangements  they 
may  have  set  up  on  your  account.  They  will  be 
able  to  use  your  account  until  you  have  notified 
us that you are removing them from your account. 
During this time, you will still be responsible for all 

amounts they charge to your account. You will be 
responsible even if these amounts do not appear 
on  your  account  until  later.  Authorized  Users 
may remove themselves from your account upon 
request.  We  reserve  the  right  to  remove  them 
from  your  account  for  any  reason.  To  remove 
them  from  your  account,  we  may  close  your 
existing account and issue a new card with a new 
account number.

19.  YOUR BILLING RIGHTS:

KEEP THIS DOCUMENT FOR FUTURE USE

This  notice  tells  you  about  your  rights  and  our 
responsibilities under the Fair Credit Billing Act.

What  To  Do  If  You  Find  A  Mistake  On  Your 
Statement

If you think there is an error on your statement, write 
to us at: 

Member Services
Box 10409
Des Moines, IA 50306-0409

In your letter, give us the following information:

•	 Account  information:  Your  name  and  account 

number.

•	 Dollar  amount:  The  dollar  amount  of 

the 

suspected error.

•	 Description  of  problem:  If  you  think  there  is  an 
error  on  your  bill,  describe  what  you  believe  is 
wrong and why you believe it is a mistake.

You must contact us:

•	 Within 60 days after the error appeared on your 

statement.

•	 At  least  3  business  days  before  an  automated 
payment  is  scheduled,  if  you  want  to  stop 
payment on the amount you think is wrong.

You must notify us of any potential errors in writing. 
You may call us, but if you do we are not required to 
investigate any potential errors and you may have to 
pay the amount in question.

What Will Happen After We Receive Your Letter

when the matter has been settled between us.

When  we  receive  your  letter,  we  must  do  two 
things:

1. Within 30 days of receiving your letter, we must 
tell you that we received your letter. We will also 
tell you if we have already corrected the error.
2. Within 90 days of receiving your letter, we must 
either correct the error or explain to you why we 
believe the bill is correct.

While  we  investigate  whether  or  not  there  has 
been an error:

•	 We cannot try to collect the amount in question 

or report you as delinquent on that amount.

•	 The  charge  in  question  may  remain  on  your 
statement, and we may continue to charge you 
interest on that amount.

•	 While  you  do  not  have  to  pay  the  amount  in 
question, you are responsible for the remainder 
of your balance.

•	 We can apply any unpaid amount against your 

credit limit.

After we finish our investigation, one of two things will 
happen:

•	 If we made a mistake: You will not have to pay 
the amount in question or any interest or other 
fees related to that amount.

•	 If  we  do  not  believe  there  was  a  mistake:  You 
will  have  to  pay  the  amount  in  question,  along 
with  applicable  interest  and  fees.  We  will  send 
you a statement of the amount you owe and the 
date payment is due. We may then report you as 
delinquent if you do not pay the amount we think 
you owe.

If you receive our explanation but still believe your bill 
is  wrong, you must write to us within 10 days  telling 
us that you still refuse to pay. If you do so, we cannot 
report  you  as  delinquent  without  also  reporting 
that  you  are  questioning  your  bill.  We  must  tell  you 
the  name  of  anyone  to  whom  we  reported  you  as 
delinquent, and we must let those organizations know 

If we do not follow all of the rules above, you do not 
have to pay the first $50 of the amount you question 
even if your bill is correct.

Your  Rights  If  You  Are  Dissatisfied  With  Your 
Credit Card Purchases

If you are dissatisfied with the goods or services that 
you  have  purchased  with  your  credit  card,  and  you 
have  tried  in  good  faith  to  correct  the  problem  with 
the merchant, you may have the right not to pay the 
remaining amount due on the purchase.

To use this right, all of the following must be true:

1. The  purchase  must  have  been  made  in  your 
home  state  or  within  100  miles  of  your  current 
mailing  address,  and  the  purchase  price  must 
have been more than $50.

(Note:  Neither  of  these  are  necessary  if  your 
purchase  was  based  on  an  advertisement  we 
mailed  to  you,  or  if  we  own  the  company  that 
sold you the goods or services.)

2. You  must  have  used  your  credit  card  for  the 
purchase. Purchases made with cash advances 
from an ATM or with a check that accesses your 
credit card account do not qualify.

3. You must not yet have fully paid for the purchase.

If  all  of  the  criteria  above  are  met  and  you  are  still 
dissatisfied  with  the  purchase,  contact  us  in  writing 
at:

Member Services
P.O. Box 10409
Des Moines, IA 50306-0409

While  we  investigate,  the  same  rules  apply  to  the 
disputed amount as discussed above. After we finish 
our investigation, we will tell you our decision. At that 
point, if we think you owe an amount and you do not 
pay, we may report you as delinquent.

Cardholder 
Agreement

Defined  terms  –  The  following  terms  have  defined 
meanings  in  this  agreement:  “Account”  means  the 
credit  Account  regulated  by  this  agreement.  “Card” 
means the plastic cards issued under this agreement, 
including  the  numbers  printed  on  the  plastic  cards.  
“We,”  “us”  and  “our”  mean  Credit  Union  of  Texas.  
“You”  and  “your”  mean  anyone  who  signs  an 
application for this Account or is a guarantor of this 
Account.    “Approval  Letter”  means  our  letter  to  you 
approving your application and the enclosed pricing 
information and other information describing some of 
the terms of the Account, all of which are part of this 
agreement.

By signing, using or activating a Card, you accept the 
terms  and  conditions  of  this  agreement  and  of  the 
Approval Letter. If any provision of this agreement is 
determined to be unlawful, the rest of the agreement 
will stand, and the unlawful provision will be deemed 
amended to conform to applicable law. All Cards are 
our property and must be returned to us immediately 
according to our instructions, and we may repossess 
a Card at any time in our sole discretion.

1.  Promise  to  pay—You  agree  to  pay  us  the  total 
amount  of  purchases,  cash  advances,  finance 
charges  or  other  fees  or  charges  which  arise 

LS 9276
8/18

 
from use of a Card by you or any other authorized 
person,  unless  the  other  person  does  not  have 
actual, implied, or apparent authority for such use 
and you receive no personal benefit from the use. 
You  agree  to  be  jointly  and  severally  liable  with 
anyone else who has made the same promise.

2.  Credit limit—Your credit limit is  reflected  on  your 
monthly statement. You promise to make purchases 
and cash advances only up to your credit limit. Your 
promise  to  pay  continues  to  apply  even  if  the 
amount  due  exceeds  your  credit  limit.  Obtaining 
credit in excess of your credit limit does not increase 
your credit limit. We can change your credit limit at 
any  time  to  any  amount  (including  zero).  We  will 
state  the  new  credit  limit  on  your  next  monthly 
statement.

3.  Purchases and cash advances—You may use 
your Card, up to your credit limit, to buy or lease 
goods, services or insurance wherever the Card is 
honored. You may also use your Card to get a cash 
advance  from  participating  financial  institutions. 
However, you agree not to use your Card for any 
transaction that is illegal under applicable federal, 
state  or  local  law,  and  you  understand  that  any 
such use will constitute an event of default under 
this  agreement.  We  are  not  responsible  for  the 
refusal of anyone to honor your Card.

4.  Monthly  statements—We  will  send  you  a 
statement at the end of each billing cycle in which 
the Account has a balance. The due date for your 
payment will be 25 days after the last day covered 
by the statement.

5.  Payments—You  agree  to  make  the  minimum 
monthly  payments  that  are  described  in  the 
Approval  Letter,  and  to  follow  the  payment 
instructions on your monthly statement. We may 
accept  late  payments,  partial  payments,  post- 
dated checks, or any form of payment containing 
a  restrictive  endorsement,  without  losing  any  of 
our rights under this agreement. Our acceptance 

of  checks  or  money  orders  labeled  “payment  in 
full” or words to that effect, will not constitute an 
accord and satisfaction nor a waiver of any rights 
we  have  to  receive  full  payment.  Payments 
on  your  Account  that  exceed  the  minimum 
payment due will be allocated first to the Account 
balance with the highest APR, and then to each 
consecutive  Account  balance  bearing  the  next 
highest  APR,  at  the  time  payment  is  posted  to 
your  Account.  Payments  on  your  Account  that 
do not exceed the minimum payment due will be 
applied  in  the  following  order:  finance  charges, 
fees, any applicable installment balance minimum 
amount  due  that  is  calculated  separately  from 
the minimum payment due, the Account balance 
with  the  lowest  APR,  then  to  each  consecutive 
Account balance bearing the next lowest APR at 
the time payment is posted to your Account.

6.  Balance  Computation  Method—We  figure  the 
interest  charge  on  your  account  by applying  the 
periodic  rate,  as  stated  in  the  enclosed  pricing 
information, to the “average daily balance” of your 
account.  To  get  the  “average  daily  balance”  we 
take the beginning balance of your account each 
day, add any new purchases/advances/fees, and 
subtract  any  unpaid  interest  or  other  finance 
charges and any payments or credits. This gives 
us the daily balance. Then, we add up all the daily 
balances for the billing cycle and divide the total 
by  the  number  of  days  in  the  billing  cycle.  This 
gives us the “average daily balance.”

7.  Cash advance fee—Cash advances are subject 
to  the  cash  advance  fee  stated  in  the  enclosed 
disclosure  table.  The  cash  advance  fee  is  a 
finance charge and is imposed on the date of the 
cash  advance.  Interest  does  not  accumulate  on 
this fee. The following transactions will be treated 
as cash advances:

•	 Using  your  Card 
participating 

a 
Machine(“ATM”);

to  obtain  cash 
Automated 

from 
Teller 

•	 Using  your  Card  to  obtain  cash  from  a 

participating financial institution;

•	 Obtaining  money  orders,  travelers  checks, 
foreign currency, lottery tickets, casino chips, 
vouchers  redeemable  for  cash  or  similar 
items;

•	 Balance  Transfers, 

if 

identified  as  cash 

advances on your Approval Letter.

8.  Annual  fee—The  annual  fee,  if  there  is  one  on 
the  Account,  is  stated  in  the  enclosed  pricing 
information. The annual fee is payable whether or 
not you use the Card.

9.  Liability  for  unauthorized  use—If  you  notice 
the  loss  or  theft  of  your  Card  or  a  possible 
unauthorized  use  of  your  Card  or Account,  you 
should write to us immediately at:

P.O. Box 10409
Des Moines, IA 50306-0409
or call us at 1-800-234-5354. 

You  will  not  be  liable  for  any  unauthorized  use 
that occurs after you notify us. You may, however, 
be liable for unauthorized use that occurs before 
your notice to us.

However,  if  you  exercise  reasonable  care  in 
safeguarding  your  card  from  risk  of  loss  or  theft 
and, upon discovering the loss or theft promptly 
report the loss or theft to us, you will not be liable 
for  any  unauthorized  transactions.  In  any  case, 
your liability will not exceed $50.

10.  Default—You will be in default if you fail to make 
any minimum payment or other required payment 
by  the  date  that  it  is  due.  You  also  will  be  in 
default  if  you  violate  any  other  provision  of  this 
agreement  and  such  violation  materially  impairs 
the  prospect  of  you  paying  the  amount  due  on 
the  Account.  Upon  default,  we  may  demand 
immediate payment of the entire amount due on 
the Account and we may enforce our right to this 
payment as permitted by law.

11.  Consent to Security Interest— You grant us a 
security  interest  in  all  individual  and  joint  share 
and/or  deposit  accounts  you  have  with  us  now 
and  in  the  future  to  secure  your  credit  card 
account. When you are in default, you authorize 
us  to  apply  the  balance  in  these  accounts  to 
any  amounts  due.  Shares  and  deposits  in  an 
Individual  Retirement  Account,  and  any  other 
account  that  would  lose  special  tax  treatment 
under state or federal law if given as security, are 
not subject to the security interest you have given 
in your shares and deposits. For example, if you 
have  an  unpaid  credit  card  balance,  you  agree 
we may use the funds in your account(s) to pay 
any  or  all  of  the  unpaid  balance.  By  using  your 
credit  card,  you  are  affirmatively  agreeing  that 
you are aware that granting a security interest as 
a condition for the credit card and you intend to 
grant a security interest.

12.  Cross-Collateralization—Credit extended under 
this  credit  card  is  secured  by  various  personal 
property and money including, but not limited to 
any  good  you  purchase  with  this  account  any 
shares  you  specifically  pledged  as  collateral  for 
this  account  and  collateral  securing  other  loans 
you have with us, excluding dwellings. 

13.  International transactions—When you use your 
Card for a transaction denominated in a currency 
other  than  U.S.  dollars,  the  transaction  amount 
will  be  converted  into  U.S.  dollars  by  applying 
an  exchange 
rate  selected  by  Mastercard 
International  from  among  the  range  of  rates 
available  in  wholesale  currency  markets  or  the 
government-mandated  rate  on  the  date  the 
transaction  is  processed.  The  rate  chosen  may 
vary  from  the  rate  the  Mastercard  International 
itself  receives.  When  you  use  your  Card  in  a 
transaction outside of the United States to make a 
purchase, obtain a cash advance, obtain a credit 
voucher,  or  reverse  any  of  these  transactions, 
a  finance  charge  will  be  assessed  against  your 

Account, as stated in the pricing information. The 
foreign transaction Fee is imposed on the date of 
the  transaction.  Interest  does  not  accrue  on  the 
foreign transaction fee.

14.  Credit  reporting—You  authorize  us  to  obtain 
credit reports on you when opening, renewing or 
reviewing  your  Account,  and  you  authorize  us 
to  disclose  information  regarding  your  Account 
to  credit  bureaus  and  other  creditors  who  may 
inquire of us about your credit standing. If you think 
we  reported  erroneous  information  to  a  credit 
reporting  agency,  write  us  at  the  Cardmember 
Service address on your billing statement. We will 
promptly investigate the matter and, if we agree 
with  you,  we  will  contact  each  credit  reporting 
agency to which we reported request a correction. 
If,  after  our  investigation,  we  disagree  with  you, 
we will tell you in writing or by telephone how to 
submit a statement to those agencies for inclusion 
in your credit report.

15.  Other  fees—The 

following  charges  will  be 

charged to your Account as appropriate:
A.  Late  and 

fees--The 
returned  payment 
following  types  of  fees  may  be  imposed,  if 
applicable:
•	 Late  Payment  Fee:  A  late  payment  fee, 
in  the  amount  indicated  in  the  enclosed 
pricing  information,  may  be  imposed  if 
the  required  minimum  payment  due  is 
not received by the due date listed on the 
monthly periodic statement.
•	 Returned  Payment  Fee:  A 

returned 
payment  fee,  in  the  amount  indicated  in 
the  enclosed  pricing  information,  may  be 
imposed  if  your  payment  is  returned  for 
any reason.

B.  Replacement  Cards,  copies,  and  special 
services.  We  may  charge  you  a  reasonable 
fee for issuing replacement cards, expediting 
delivery  of  your  card,  an  expedited  payment 
representative, 
method  using  a  service