REQUESTS FOR CREDIT

This Agreement also applies to any amount in excess of your credit limit.  If you request credit in any form 
which, if granted, would result in your total outstanding balance, including authorized purchases not yet 
posted to your account, being more than your credit limit (whether or not the balance before the request 
was more than the credit limit), we may

1.  honor the request without permanently raising your credit limit;
2.  honor the request and treat the amount which is more than your credit  
     limit as  immediately due; or
3.  refuse to honor the request.  We may advise the person who made  
     the request that it has been refused.

If we refuse to honor a Check, we may do so by advising the person presenting the Check that credit has 
been refused, that there are insufficient funds to pay the Check, or in any other manner.

If we have previously honored requests for credit over your credit limit, it does not mean that we will honor 
further over-limit requests.

SETOFF RIGHTS

With respect to this account only, we will not assert any setoff rights we may have by statutory right or 
otherwise if you are in default to prevent withdrawal of your unpledged Credit Union shares.

EFFECT OF AGREEMENT

This Agreement is the contract which applies to all transactions on your account even though the sales, 
cash advance, credit, or other slips you sign or receive may contain different terms. If any part of this 
Agreement is found to be invalid, the rest remains effective.  Our failure to exercise any of our rights under 
this contract does not mean that we are unable to exercise those rights later.

GOVERNING LAW

If you have authorized us to pay your credit card bill automatically from your savings or checking ac-
count, you can stop the payment on any amount you think is wrong.  To stop the payment your letter 
must reach us three business days before the automatic payment is scheduled to occur.

YOUR RIGHTS AND OUR RESPONSIBILITIES AFTER WE RECEIVE YOUR 
WRITTEN NOTICE

We must acknowledge your letter within 30 days, unless we have corrected the error by then.  Within 
2 complete billing cycles, but no longer than 90 days, we must either correct the error or explain why 
we believe the bill was correct.

After  we  receive  your  letter,  we  cannot  try  to  collect  any  amount  you  question,  or  report  you  as 
delinquent.  We can continue to bill you for the amount you question, including finance charges, and 
we can apply any unpaid amount against your credit limit.  You do not have to pay any questioned 
amount while we are investigating, but you are still obligated to pay the parts of your bill that are 
not in question.
If we find that we made a mistake on your bill, you will not have to pay any finance charges related 
to any questioned amount.  If we did not make a mistake, you may have to pay finance charges, and 
you will have to make up any missed payments on the questioned amount.  In either case, we will 
send you a statement of the amount you owe and the date that it is due.

If you fail to pay the amount that we think you owe, we may report you as delinquent.  However, if our 
explanation does not satisfy you and you write to us within ten days telling us that you still refuse to 
pay, we must tell anyone we report you to that you have a question about your bill.  And, we must tell 
you the name of anyone we reported you to.  We must tell anyone we report you to that the matter 
has been settled between us when it finally is.

If we do not follow these rules, we cannot collect the first $50 of the questioned amount, even if 
your bill was correct.

This Agreement is governed by New York law except to the extent that Federal Laws and Regulations 
may apply.

SPECIAL RULE FOR CREDIT CARD PURCHASES

CREDIT INFORMATION

From  time  to  time,  we  may  require  you  to  provide  us  with  updated  credit  information.  We  may  
obtain consumer credit reports and information about you for updates, renewals, extensions of credit,  
reviews of your Account, collection of your Account, and any other permissible purpose. We may report  
information relating to your account and the use of this Card to Credit Reporting Agencies.  The Card(s) 
is our property.  You must return it to us on request.

VISA ACCOUNT UPDATER - OPT-OUT
You will be automatically enrolled in the Visa Account Updater service. This service will update your credit  
card number and/or expiration date with only third parties that you have elected to share this information 
and that participate in the program.  If you wish to opt-out of this service, contact us at 1-800-724-9282.

YOUR BILLING RIGHTS

KEEP THIS NOTICE FOR FUTURE USE

This notice contains important information about your rights and our responsibilities under the Fair Credit 
Billing Act.

NOTIFY US IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR BILL

If you think your bill is wrong, or if you need more information about a transaction on your bill, write us on 
a separate sheet at the following address:  Reliant Community Credit Union, 10 Benton Place, PO Box 
40, Sodus, NY 14551-0040 or email to reliant@reliantcu.com.  Write to us as soon as possible.  We must 
receive your written notice at this address no later than 60 days after we sent or made available the first 
statement on which the error or problem appeared.  You can telephone us, but doing so will not preserve 
your rights.  Please give the following information:

•  Your name and account number (do not include account number if sending  
    notification by email).
•  The dollar amount of the suspected error.
•  Describe the error and explain why it is wrong.  If you need more 
   information, describe the item you are not sure about.

If  you  have  a  problem  with  the  quality  of  property  or  services  that  you  purchased  with  a  credit 
card,  and  you  have  tried  in  good  faith  to  correct  the  problem  with  the  merchant,  you  may  have 
the right not to pay the remaining amount due on the property or services.  There are two 
limitations on this right:

a.  You must have made the purchase in your home state or, if not within your              
home state, within 100 miles of your current mailing address; 

and

b.  The purchase price must have been more than $50.

Any other disputes you must resolve directly with the plan merchant. These limitations do not apply if 

we own or operate the merchant, or if we mailed you the advertisement for the property or services.

DMH 10/2017

M-123282

RELIANT COMMUNITY FEDERAL CREDIT UNION
VISA PLATINUM CREDIT CARD PLAN AGREEMENT
October 2017
In  this  Agreement,  the  words  "you"  and  "your"  refer  to  each  and  all  of  the  persons  who  
apply for a credit card issued by us.  The words "we," "us," "our," "Credit Union," "Reliant," and  
"Reliant  Community  Credit  Union"  mean  Reliant  Community  Federal  Credit  Union.  "Card" 
means our VISA Platinum Credit Card and any duplicates and renewals we issue.  "Checks" 
means checks or other withdrawal mechanisms that may be used in connection with a Card 
account and which, upon use, create cash advances.

You agree to the terms of this Agreement when you accept or use a Card or Check.

NOTICE TO CARD USER (YOU)

            1.  DO NOT USE THE CARD BEFORE YOU READ THIS AGREEMENT 
                 OR IF IT CONTAINS ANY BLANK SPACES.
            2.  YOU MAY AT ANY TIME PAY YOUR TOTAL INDEBTEDNESS UNDER 
                 THIS CREDIT AGREEMENT.

HOW TO USE YOUR CARD

You may use your Card to purchase, rent, or lease goods or to purchase services ("purchases") 
from  persons  who  honor  the  Card.  You  may  also  obtain  loans  ("cash  advances")  from  any 
bank, credit union, or other financial institution that accepts the Card or by using Checks we 
may provide you for that purpose.  Checks may not be used to make payment on any Credit 
Union credit accounts.  A Card or Check may not be used for an illegal transaction, such as 
unlawful gambling.

You can also use your Card to complete a transaction by using your Personal Identification 
Number  (PIN)  in  conjunction  with  the  Card  in  an Automated  Teller  Machine  (ATM)  or  other 
type of electronic terminal that provides access to the VISA system. An ATM withdrawal with a 
Card is a cash advance.  Your monthly statement will identify the merchant, electronic terminal, 
or financial institution at which such transactions were made, but sales, cash advance, credit, 
or other slips cannot be returned with your statement.  You will retain the copy of such slips 
furnished at the time of transaction in order to verify your monthly statement.  The Credit Union 
may charge you for photocopies of slips you request.

PAYMENT DUE DATE

Your payment due date will be on the same date each month. If the payment due date falls on a 
day when we do not receive or accept payments (including weekends and holidays), payments 
received on the next business date will not be considered late. 

CREDIT LIMIT

The total amount of credit outstanding at any time, together with all charges we make against 
your account as provided in this Agreement, must not be more than your credit limit. We will tell 
you your credit limit when we send your Card to you and on each monthly statement. However, 
if the outstanding balance temporarily exceeds the credit limit, you agree to repay the excess 
immediately, even if we have not yet issued a bill. Obtaining excess credit does not increase the 
credit limit.  We may change your credit limit from time to time without advance notice to you, 
unless you are under the age of 21. Credit limit increases for those under age 21 can only be 
considered if any cosigner approves of the increase in writing and assumes joint liability for the 
increase. You can apply for an increase in your credit limit at any time but credit limit increases 
must be approved by us in accordance with our lending policies and procedures. We may also 
revoke your Card and terminate this Agreement.  We will notify you if we do so.

REPAYMENT

You promise to pay us the amounts of all credit you obtain, any insurance payments and other 
fees we charge against your account, and FINANCE CHARGES as described in the FINANCE 
CHARGE paragraph.

You may pay the entire amount outstanding at any time.  Each month you must pay at least the 
Minimum Payment on your monthly statement within 25 days of your statement closing date.  
The minimum payment each month will be the sum of:

• 2.5% of the Total New Balance
  ("Total New Balance" is the previous balance minus 
  payments and credits; plus purchases, cash advances, and any finance 
  charges.)
• the amount of any past due payment(s)
• any late fee amount(s)

     
 
                                  
 
 
 
 
 
 
    
 
 
 
     
 
 
      
 
 
    
 
 
 
The minimum payment will be rounded up to the next whole dollar.  Your minimum payment will  
always  be  at  least  $15.00  or  the Total  New  Balance,  whichever  is  smaller.    No  interest  shall  be 
earned  or  paid  on  amounts  owed  to  you  by  the  Credit  Union.  We  will  allocate  the  amount  of 
your  payment  equal  to  the Total  Minimum  Payment  Due  to  the  lowest APR  balances  first.    Pay-
ments  in  excess  of  the  minimum  payment  will  be  applied  first  to  the  balance  bearing  the 
highest APR,  and  then  to  each  successive  balance  bearing  the  next  highest APR  until  the  pay-
ment  is  exhausted.  All  payments  will  be  credited  to  your  account  for  the  billing  cycle  in  which 
payment  is  received.    You  may  not  make  a  Minimum  Payment  prior  to  the  commencement 
of  the  billing  cycle  for  which  the  payment  is  intended.    You  may  pay  more  frequently,  pay  more 
than  the  Minimum  Payment,  or  pay  the  Total  New  Balance(s)  in  full  and  you  will  reduce  the  FI-
NANCE  CHARGE  by  doing  so.    We  can  accept  late  payments  or  partial  payments  or  checks 
or  money  orders  marked  "payment  in  full"  or  with  words  having  a  similar  meaning  without  
losing  any  of  our  rights  under  this Agreement.    In  addition,  at  any  time  your  Total  New  Balance 
exceeds your Credit Limit you must immediately pay the excess upon demand.

Existing balances will be subject to an increase in an APR in the following cases:
A change in the variable rate due to a change in the Index; 
or
The expiration of a rate for a specified period of time (e.g. introductory or promotional period) 
disclosed clearly before the start of the time period.

FOREIGN TRANSACTIONS 

Purchases  made  in  foreign  currencies  will  be  charged  to  the  Card  account  in  U.S.  dollars.  The 
exchange rate for international transactions will be a rate selected by Visa from the range of rates 
available in wholesale currency markets, which may vary from the rate Visa itself receives, or the 
government-mandated rate in effect for the applicable central processing date, which may not be the 
same date as the transaction date or posting date.

PAYMENT HOLIDAYS

We  may  allow  you,  from  time  to  time,  to  omit  a  monthly  payment.    We  will  notify  you  as  to  any 
month in which the option is available.  If you omit a payment, FINANCE CHARGES and insurance 
charges, if any, will continue to accrue on your balance.  A payment holiday does not extend the 
period within which you must pay the Total New Balance in order to completely avoid a FINANCE 
CHARGE on purchases.  A minimum payment will be due in the month following the month in which 
you skip your payment.

OTHER CHARGES  (See the Visa Disclosure for current fees.)

1.  Annual Fee: You will not be charged an annual fee.

2.  Late Fee: Each time you fail to make a required payment within 10 days  
    after the Payment Due Date shown on the monthly statement to which the  
                                    payment relates, you will be charged a late fee on statement closing date 

     thereafter without any grace period until the required payment is made.

4.  Insufficient Funds Fee: If you use a Check and there is not enough 
     availability under the credit limit to cover it you will be charged an 
     insufficient funds fee.

5.  Expedited Card Delivery Fee: If you request a rush on your replacement   

                                    card, we may charge a rush fee.

FINANCE CHARGE

The FINANCE CHARGE (interest) is calculated at a monthly periodic rate determined by dividing 
the applicable ANNUAL PERCENTAGE RATE by twelve.  The ANNUAL PERCENTAGE RATE is 
subject to change quarterly. You have a 25 day grace period on your purchase balance and for new 
purchases if you pay the Total New Balance for purchases by the Payment Due Date on your last 
statement.  You also have a 25 day grace period for new purchases if you did not have a purchase 
balance on your last statement.  The grace period starts on the statement closing date.  If you do 
not pay the Total New Balance for purchases by the end of the grace period, A FINANCE CHARGE 
will be imposed on the unpaid purchase balance from the first day of the next billing cycle and on 
new purchases from the date they are posted to your account.  A FINANCE CHARGE is imposed 
on cash advances, convenience checks, and balance transfers from the date they are posted to your 
account.  Separate average daily balances are calculated for purchases and cash advances.  The 
FINANCE CHARGE is calculated by multiplying the average daily balances by the monthly periodic 
rate.  To get each average daily balance, the daily balances for purchases and cash advances for the 
billing cycle are added and the totals are divided by the number of days in the cycle.  

To get the daily balance for cash advances, new cash advances are added to the day's 
beginning balance and payments and credits are subtracted.  To get the daily balance for 
purchases, new purchases are added to the day's beginning balance and payments and 
credits are subtracted; however, new purchases are not added if you paid the Total New 
Balance for purchases on your last statement by the Payment Due Date or if you did not 
have a purchase balance on your last statement.  Unpaid fees and finance charges from 
the prior month are included in the calculation of the average daily balance. A FINANCE 
CHARGE will continue to accrue on your account until what you owe under this Agree-
ment is paid in full.

VARIABLE RATE, MARGIN, AND INDEX

The ANNUAL PERCENTAGE RATE is a variable rate.  The variable rate is determined by 
adding a specified number of percentage points, called the “Margin”, to an “Index.”  The 
Margin is based on your credit history. Your Margin will be assigned on a date determined 
by us every six months based on a review of your credit history and will remain in effect 
until the new review of your credit history.  

Exception  for  New  Accounts:  The  assigned  Margin  that  will  be  in  place  following  the  
introductory rate period will not change during the initial 12 months after the account is 
opened. 

The “Index” is the highest Prime Rate published in the The Wall Street Journal on 
the last business day of the month preceding the current calendar quarter. This means that 
the Index may change every three months. Any change will occur on the first day of the  
billing  cycle  during  the  months  of  January,  April,  July,  and  October.  The  variable 
rate  will  never  be  greater  than  the  Ceiling  Rate  of  18.00%  APR.  Your  ANNUAL  
PERCENTAGE RATE will increase or decrease when the Prime Rate changes. Your ANNUAL 
PERCENTAGE  RATE  may  increase  or  decrease  when  your  credit  history  is  reviewed 
annually.  

An  increase  in  the  ANNUAL  PERCENTAGE  RATE  may  cause  you  to  pay  a  larger  
Periodic  FINANCE  CHARGE  and  will  usually  result  in  an  increase  in  your  minimum  
monthly payment.  An increase in the APR due to a change in the Margin requires a 45-day 
written notification prior to the effective date of the rate increase. 

REASONS FOR REQUIRING BALANCE DUE

You will be in default and we can require immediate payment of all amounts you owe if:
             •  you fail to make any required payment by the due date;
             •  your total balance exceeds your credit limit; or 
             •  you fail to abide by any other term of this Agreement.

You  will  also  be  in  default  if  your  ability  to  repay  us  is  materially  reduced  by  a  change  in  your  
employment, an increase in your obligations, bankruptcy or insolvency proceedings involving you, 
or your death.  We have the right to demand immediate payment of your full account balance if you 
default, subject to our giving you any notice required by law.   Collateral securing other loans with 
us may also secure this loan.

Our failure to exercise any of our rights when you default does not mean that we are unable to use 
those rights upon later default. 

COLLECTION COSTS AND ATTORNEY FEES

Unless prohibited by applicable law, if you default, we can also require you to pay collection and court 
costs we actually incur in a collection proceeding, and a reasonable attorney's fee if we refer your 
account for collection to an attorney.

RETURNS AND ADJUSTMENTS

Merchants and others who honor the Card may give credit for returns or adjustments, and they will 
do so by sending us a credit which we will post to your account.  If your credits and payments exceed 
what  you  owe  us,  we  will  hold  and  apply  this  credit  balance  against  future  purchases  and  cash 
advances, or if it is $1 or more, refund it on your written request. After 6 months, Reliant will refund 
the balance with no written request required.

REFUSAL TO HONOR

We are not liable for any refusal to honor your Card or Checks or for any retention of your Card by 
us, any other financial institution, or any seller or lessor of goods or services.

INSURANCE

TERMINATION

Group  credit  insurance  providing  coverage  to  pay  your  account  in  the  event  of  loss 
of  life  or  disability  may  be  offered  to  you  from  time  to  time.    PURCHASE  OF  THIS  
INSURANCE IS STRICTLY OPTIONAL.  If purchased, the insurance will protect us if an 
event occurs for which benefits are provided.  Please contact us for additional "Description 
of Coverage" details.  We determine the cost of this insurance by multiplying the insurance 
rate then in effect by your Total New Balance on each billing date.  Auto Rental Collision 
Damage and Travel Accident insurance are provided at no cost to you. Other cardholder 
benefits may also be available.

If  we  issue  you  a  Card,  you  agree  to  repay  all  debts  and  the  FINANCE  CHARGE  
arising from the use of the Card and the Card account. If this Agreement applies to a joint  
account, you are individually and together responsible for any balance outstanding.   You 
are responsible for charges made by anyone else to whom you give the Card, whether or 
not the person stays within the limits of use set by you; this responsibility continues until 
the Card is recovered. 

You cannot disclaim responsibility by notifying us, but we will close the account for new 
transactions if you so request and you return all Cards.  Your obligation to pay the account 
balance continues even though an agreement, divorce decree, or other court judgment to 
which we are not a party may direct one of you or another person to pay the account.

We  may  suspend  or  terminate  your  rights  to  obtain  credit  at  any  time  for  any  reason.  Your  
obligations under this Agreement continue after the Agreement is terminated.  We can terminate or 
suspend use of your Card or Checks without prior notice or reissue a different Card or Checks at 
any time.  If we ask, you will cut the Card or Checks in half and surrender them to us or our agent, 
or mail them to us.

AMENDMENTS (Changes)

We  may  amend  this  Agreement  by  notifying  you  of  the  Amendment(s),  hereinafter  called  the 
Change(s). The notice will tell you the effective date of the Change(s).  The notice will inform you if 
you have the right to reject a Change.  

We may at any time add new credit card services or replace your Card with another Card.

UNAUTHORIZED USE OF YOUR CARD

Visa's Zero Liability policy provides you with complete protection from unauthorized use of your card 
or account information.  Your liability for unauthorized transactions is $0.   If you give your Card to 
someone, all of their use is considered authorized by you. You should report all unauthorized use of 
your credit card to Reliant Community Federal Credit Union, 10 Benton Place, PO Box 40, Sodus, 
NY 14551 (Telephone 1-800-724-9282).

STATEMENTS

LOST CARD NOTIFICATION

As  required  by  law,  we  will  send  you  a  monthly  statement  that  will  show  all  balance  
transfers,  cash  advances,  purchases,  FINANCE  CHARGES,  other  charges  (except  
expedited  card  delivery  fees  which  will  be  shown  on  your  share  account  statement),  
payments, and credits posted to your Account during the billing cycle covered by the statement. 
The statement will show your Previous Balance, your Total New Balance, and the Payment 
Due Date by which we must receive your minimum monthly payment. Your statement will also 
include information on how long it will take you to pay off your balance if you only make the  
minimum payment each month and do not make any additional charges. If there is more 
than  one  of  you,  we  will  send  the  monthly  statement  only  to  the  person  named  in  our 
system as the primary account holder. 

If you believe your Card(s) has been lost or stolen, you will immediately telephone the Credit Union 
at 1-800-724-9282.  After Credit Union hours call 1-800-654-7728.

CANCELLATION

You may cancel your Card account at any time by notifying us in writing and returning the cut in half 
Card(s) and Checks issued to you in connection with this account.  However, you remain responsible 
to pay the amount you owe us according to the terms of this Agreement.

3.  Returned Payment Fee: If your payment is returned for any reason,  
     you will be charged a return payment fee.

RESPONSIBILITY