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These coverages and descriptions supersede any coverages and descriptions you may have received earlier.
Please read and retain for your records.

Visa® Credit Card Agreement 
and Federal Truth-in-Lending Disclosure

Effective 4/10/12. For questions about your balance, call the customer service number on your Visa statement.

In this Agreement and Disclosure Statement, the words ”I,” 
“me,” “my” and “mine” mean each and all of those who apply 
for or use the Schools Financial Credit Union Visa Credit Card 
and/or Visa account. “Credit Union,” “you,” “your” and “yours” 
mean Schools Financial Credit Union. “Card” means the Visa 
Credit Card issued to me and any duplicates and/or renewals 
you may issue. “Account” means my Visa Credit Card account 
with you. 

By requesting and receiving, signing, using or permitting 
others to use the Card and/or Account issued to me by you, 
I agree to be bound by the terms and conditions as set forth 
herein and any amendments thereto. 

NOTICE: THIS DOCUMENT CONTAINS PROVISIONS FOR A 
VARIABLE ANNUAL PERCENTAGE (INTEREST) RATE.

AUTHORIZATION:  I authorize you to pay and charge 
my Account for all Purchases, Balance Transfers and Cash 
Advances made or obtained by me or anyone I authorize to 
use my Card or Account. I will be obligated to pay all such 
Purchases, Balance Transfers and Cash Advances charged to 
my Account whether resulting from: (1) actual use of my Card 
or Checks; (2) mail order or telephone, computer or other 
electronic Purchases made without presenting the Card; or 
(3) any other circumstance where I authorize a charge, or 
authorize someone else to make a charge, to my Account 
(collectively, “authorized charges”).

PAYMENT: I promise to pay you or to your order in lawful 
money of the United States at your office or at the address 
set forth on my periodic statement all sums advanced to me 
or any person I permit to use this Account on the terms and 
at the rates set forth herein. Payments will continue until I 
have paid in full the unpaid balance, FINANCE CHARGES, all 
collection-related charges and any other fees and charges.

CHANGE OF TERMS: Account and agreement terms are not 
guaranteed for any period of time. I understand and agree 
that you may amend, modify, add to or delete from this 
Agreement and Disclosure Statement any of its terms and 
conditions, including financial terms such as the method 
of application and the amount of any FINANCE CHARGE, 
ANNUAL PERCENTAGE RATE, Monthly Periodic Rate and/or 
fee in accordance with applicable laws, by mailing a notice of 
the change to me at my last known address. I also understand 
that in the event of a significant change, as defined under the 
Federal Truth-in-Lending Act, any such notice will be mailed 
to my last known address, or if I have agreed to receive such 
notices electronically they will be sent to me in an electronic 
format, at least forty-five (45) days prior to the effective date 
of the significant change as required by applicable law. If 
you are required by applicable law to provide me a right to 
reject significant changes to this Agreement and Disclosure 
Statement, you will provide me with an explanation of how to 
reject the significant changes, unless I fail to make a required 
minimum payment within sixty (60) days after its due date. 
You may change the terms of this Agreement and Disclosure 
Statement based on information in my credit report, market 
conditions, business strategy or for any other reason. Notice 
of a change in terms is required, but may be sent as late as 
the effective date of the change where the change has been 
agreed to in writing, by me.

FINANCE CHARGES: The FINANCE CHARGE for a billing 
cycle will be the sum of three (3) components set forth 
below, which include my periodic INTEREST CHARGES 
and TRANSACTION FEES that accrue over the billing 

cycle. I understand and agree that under the “Change in 
Terms” section above, you have the right in your sole and 
absolute discretion to change the amount of any ANNUAL 
PERCENTAGE RATE, Monthly Periodic Rate, and/or any 
TRANSACTIONS FEES or INTEREST CHARGES that may apply to 
my Account.

1. TRANSACTION FEE, CASH ADVANCE FEE: One (1) 
component of the FINANCE CHARGE is the Cash Advance 
Fee of 2% of the amount of the advance or $2, whichever is 
greater, which is posted to the Account during the billing 
cycle.

2. INTEREST CHARGE, Monthly Periodic INTEREST 
CHARGE, Monthly Periodic Rate and ANNUAL 
PERCENTAGE RATE for Cash Advances, Balance 
Transfers and Purchases: The second (2nd) component 
of the FINANCE CHARGE is the Monthly Periodic INTEREST 
CHARGE. The Monthly Periodic Rate used in calculating the 
Monthly Periodic INTEREST CHARGE for Cash Advances, 
Balance Transfers and Purchases is based upon the “Prime 
Rate” as published in the “Money Rates” section of the print 
edition of the Wall Street Journal (the “Index”). My ANNUAL 
PERCENTAGE RATE for Cash Advances, Balance Transfers 
and Purchases is determined by adding a “Margin” as set 
forth in the “Additional Disclosure – Federal Truth-in-
Lending Act” to the Index in effect as of the first Tuesday of 
the month preceding the month of my Adjustment Date. 
The Initial Monthly Periodic Rate in effect as of the date of 
this Agreement and Disclosure Statement is set forth in 
the “Additional Disclosure – Federal Truth-in-Lending Act” 
(the Initial ANNUAL PERCENTAGE RATE as of the date of 
this Agreement and Disclosure Statement is set forth in the 
“Additional Disclosure – Federal Truth-in-Lending Act”).

My ANNUAL PERCENTAGE RATE may increase or decrease 
every month. Any such change will be based on an 
increase or decrease in the “Index” as set forth below. In 
the event that the Prime Rate ceases to be published, 
changes to the ANNUAL PERCENTAGE RATE will be related 
to a comparable Index. You may waive an increase in the 
ANNUAL PERCENTAGE RATE when such an increase can be 
made, but such a waiver shall not be construed as a waiver 
of your right to increase the ANNUAL PERCENTAGE RATE at 
a future date when entitled to do so.

My ANNUAL PERCENTAGE RATE is subject to change 
monthly on the first day of each billing cycle. These dates 
shall be known as the “Adjustment Dates.” The Index in 
effect on the first Tuesday of the month preceding the 
month of the Adjustment Date will be used to calculate 
the ANNUAL PERCENTAGE RATE change effective on the 
Adjustment Date. For example, the Index in effect on 
the first Tuesday in January shall be used to calculate the 
ANNUAL PERCENTAGE RATE change effective on the first 
day of the February billing cycle of the same year. The 
Index in effect on the first Tuesday in June shall be used to 
calculate the ANNUAL PERCENTAGE RATE change effective 
on the first day of the July billing cycle of the same year. All 
other Adjustment Date rate changes will follow the same 
pattern, except that the Index in effect on the first Tuesday 
in December shall be used to calculate the ANNUAL 
PERCENTAGE RATE change effective on the first day of the 
January billing cycle of the following year.

The maximum ANNUAL PERCENTAGE RATE during the term 
of this Agreement and Disclosure Statement is set forth 
in the “Additional Disclosure – Federal Truth-in-Lending 

BR154_Visa FTIL Disclosure_3.12.indd   1

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Act.” There are no annual (or other) limitations on changes 
in the ANNUAL PERCENTAGE RATE during the term of 
this Agreement and Disclosure Statement. Decreases in 
the ANNUAL PERCENTAGE RATE in accordance with the 
terms of the Agreement and Disclosure Statement are 
mandatory. Increases in the ANNUAL PERCENTAGE RATE 
in accordance with the terms of the Agreement and 
Disclosure Statement are at your discretion. Any increase 
or decrease in the ANNUAL PERCENTAGE RATE will result 
in changes in the amount and/or number of payments 
required to repay the unpaid balance.

The Monthly Periodic Rate is determined by dividing the 
ANNUAL PERCENTAGE RATE by 12 and will change when 
the ANNUAL PERCENTAGE RATE changes.

3. TRANSACTION FEE, FOREIGN: The third (3rd) 
component of the FINANCE CHARGE is the Foreign 
Transactions Fee. Purchases, Cash Advances and credit 
transactions made in foreign currencies are subject 
to a Foreign Transactions Fee of 1% of the amount 
of the Purchase, Cash Advance or credit transaction 
which is posted to the Account during the billing cycle. 
International Purchases, Cash Advances and credit 
transactions that are not made in foreign currencies are 
subject to a Foreign Transactions Fee of .8% of the amount 
of the Purchase, Cash Advance or credit transaction which 
is posted to the Account during the billing cycle. 

Actual FINANCE CHARGES will be shown on my periodic 
statement.

CREDIT INFORMATION: I authorize you to investigate my 
credit standing when opening, renewing or reviewing the 
Account, and I authorize you to disclose information regarding 
the Account to credit bureaus and other creditors who inquire 
of you about my credit standing to the extent authorized by 
law.

HOW TO COMPUTE THE PURCHASE BALANCE, 
CONSISTING OF TRANSACTIONS RELATED TO PURCHASES 
OF PROPERTY AND SERVICES, UPON WHICH PERIODIC 
FINANCE CHARGES ARE ASSESSED: 

AVERAGE DAILY BALANCE (INCLUDING CURRENT 
PURCHASE TRANSACTIONS):
You compute the periodic INTEREST CHARGES for a billing 
cycle on my Account by applying the Monthly Periodic Rate 
to the Average Daily Balance of Credit Purchases (including 
new Purchase transactions). To get the Average Daily Balance 
of Purchase transactions, you take the beginning balance of 
Purchase transactions on my Account each day, add any new 
Purchases, and subtract any payments or credits and unpaid 
INTEREST CHARGES and other FINANCE CHARGES. This gives 
you the daily balance of Purchase transactions. Then, you 
add up all the daily balances of Purchase transactions for the 
billing cycle and divide the total by the number of days in 
the billing cycle. This gives you the Average Daily Balance of 
Purchase transactions.

I have at least a 25-day grace period from the close of each 
billing cycle to pay the New Balance of Purchase transactions 
without incurring additional INTEREST CHARGES provided that 
either: (1) you received payment in full of the ending balance 
for the previous billing cycle by the Payment Due Date 
disclosed in the periodic statement for the previous billing 
cycle; or (2) the ending balance of the previous billing cycle 
was $0. If I have a grace period to pay the New Balance for any 
billing cycle, and I do not pay the New Balance in full during 
this grace period, INTEREST CHARGES will be assessed on any 
portion of the New Balance not paid during the grace period 
using the Average Daily Balance method as explained above. 
If I have a grace period, the Payment Due Date disclosed on 
each periodic statement provided to me is the last day of 
my grace period for that statement’s billing cycle. If I do not 
have a grace period, INTEREST CHARGES begin to accrue on 
Purchase transactions on the date the transaction posts.

HOW TO COMPUTE THE ADVANCES BALANCE 
(CONSISTING OF TRANSACTIONS RELATED TO CASH 
AND OTHER ADVANCE TRANSACTIONS) UPON WHICH 
PERIODIC FINANCE CHARGES ARE ASSESSED: 

AVERAGE DAILY BALANCE (INCLUDING CURRENT CASH 
ADVANCE TRANSACTIONS):
You compute the periodic INTEREST CHARGES for a billing 
cycle on my Account by applying the Monthly Periodic Rate 
to the Average Daily Balance of Cash Advances (including 
new Cash Advances). To get the Average Daily Balance of 
Cash Advance transactions, you take the beginning balance 
of Cash Advance transactions on my Account each day, add 
any new Cash Advances, and subtract any payments or credits 
and unpaid INTEREST CHARGES and other FINANCE CHARGES. 
This gives you the daily balance of Cash Advance transactions. 
Then, you add up all the daily balances of Cash Advance 
transactions for the billing cycle and divide the total by the 
number of days in the billing cycle. This gives you the Average 
Daily Balance of Cash Advance transactions. There is no grace 
period in order to avoid the imposition of INTEREST CHARGES 
on Cash Advances. INTEREST CHARGES begin to accrue on 
Cash Advances on the date of the transaction. 

HOW TO COMPUTE THE BALANCE OF BALANCE 
TRANSFERS, CONSISTING OF BALANCE TRANSFER 
TRANSACTIONS, UPON WHICH PERIODIC FINANCE 
CHARGES ARE ASSESSED: 

AVERAGE DAILY BALANCE (INCLUDING CURRENT 
BALANCE TRANSFER TRANSACTIONS): 
You compute the periodic INTEREST CHARGES for a billing 
cycle on my Account by applying the Monthly Periodic Rate 
to the Average Daily Balance of Balance Transfers (including 
new Balance Transfers). To get the Average Daily Balance of 
Balance Transfer transactions, you take the beginning balance 
of Balance Transfer transactions on my Account each day, 
add any new Balance Transfer transactions, and subtract any 
payments or credits and unpaid INTEREST CHARGES and other 
FINANCE CHARGES. This gives you the daily balance of Balance 
Transfer transactions. Then, you add up all the daily balances 
of Balance Transfer transactions for the billing cycle and divide 
the total by the number of days in the billing cycle. This gives 
you the Average Daily Balance of Balance Transfer transactions. 
There is no grace period in order to avoid the imposition of 
INTEREST CHARGES on Balance Transfers. INTEREST CHARGES 
begin to accrue on Balance Transfers on the date of the 
transaction.

The above balance computation methods state how you will 
determine my Purchase, Cash Advance, and Balance Transfer 
average daily balances and how you will apply my Monthly 
Periodic Rate to those balances in order to compute the 
resulting INTEREST CHARGE.  INTEREST CHARGES and other 
FINANCE CHARGES will be shown on my periodic statement.

MINIMUM PAYMENT: Every month, I must pay at least the 
Minimum Payment Due by the Payment Due Date shown on 
my periodic statement. Deferred payments are not allowed 
on the Account. By separate agreement, I may authorize you 
to automatically transfer the Minimum Payment Due from my 
Credit Union share or checking (share draft) account. I may, 
of course, pay more frequently, pay more or pay the New 
Balance in full, and I will reduce my periodic FINANCE CHARGE 
by doing so. The Minimum Payment Due will be either: a) 2% 
of my New Balance or $20, whichever is greater; or b) my New 
Balance, if it is less than $20. For the Student Visa Credit Card, 
the Minimum Payment Due will be either a) 2% of my New 
Balance or $10, whichever is greater; or b) my New Balance, if 
it is less than $10. 

In addition, I must pay any amount on my periodic statement 
listed as past due and any late charge as part of my Minimum 
Payment Due. Lastly, at any time my New Balance exceeds 
my Credit Limit, I must pay the excess as part of my Minimum 
Payment Due.

I understand and agree that any payment made by me will be 
applied in the following order: a) unpaid fees and charges, if 
any; b) unpaid periodic INTEREST CHARGES due on purchases, 
Balance Transfers, cash advances and other unpaid FINANCE 
CHARGES; c) outstanding principal balances of cash advances, 
Balance Transfers, and purchases previously billed; and d) 
current cash advances, Balance Transfers and purchases. If 
two or more transactions are posted on the same day, my 
payment will be applied first to the smaller of them.

BR154_Visa FTIL Disclosure_3.12.indd   2

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CREDIT LIMIT: My Account has a Credit Limit that is 
established by you. You may increase or decrease my Credit 
Limit at any time and you may notify me of such increase 
or decrease by mail or through a statement sent to the 
primary Accountholder’s address of record, in accordance 
with applicable legal requirements. If I object to any Credit 
Limit increase, I must notify you immediately. I or my joint 
applicant for the Account may request a change to the Credit 
Limit orally, in writing or electronically, but such request 
must be approved by you. If my Credit Limit is increased, I 
am immediately responsible for the new Credit Limit and any 
increase in the Account Balance even when it differs from an 
amount previously agreed to orally or in writing.

OVER-THE-LIMIT TRANSACTIONS: I agree that I am 
obligated to pay you any portion of my Account Balance that 
exceeds my Credit Limit. I understand and agree that even 
if I request such an Over-the-Limit transaction, you are not 
obligated to process any Over-the-Limit transaction, despite 
my authorization and request, even if you have in the past 
processed my Over-the-Limit transactions. You will not charge 
me a fee for exceeding the Credit Limit.

LATE PAYMENT FEE: You will charge a Late Payment Fee of 
up to $15 ($10 for Student Visa Credit Card accounts) with 
respect to any monthly billing cycle as a Late Payment Fee on 
the Minimum Payment due that is not paid within fifteen (15) 
days after the date the payment is due. However, the late fee 
shall not exceed the amount of the Minimum Payment Due or 
the maximum amount permitted under applicable state law.

DEBT PROTECTION COVERAGE (Schools Safety NetSM): 
I understand that Debt Protection Coverage is not required 
by you to open my account. It will only be available if I sign 
a separate Debt Protection Election Form. I understand and 
agree that if I requested this coverage, you will add Debt 
Protection fees to the Account Balance on the Billing Cycle 
Closing Date of each month. I also understand and agree that 
if I have requested this coverage, I will be obligated to pay 
the fee(s) indicated on the Election Form which have been 
included as part of my payment. If I decide to cancel such 
coverage, I must do so in writing and I agree to pay all fees up 
to the date you act on my request to cancel.

BALANCE TRANSFER: I understand that I can request a 
Balance Transfer transaction, which allows me to pay a portion 
or the entire balance of a credit card account I maintain with 
another institution. Any request I make for a Balance Transfer 
is subject to your approval, based on my Credit Limit, my 
creditworthiness and my good standing as a member.

PURCHASES AND ADVANCES: I may make purchases 
and request advances in accordance with the current loan 
policies up to my Credit Limit. I understand and agree that all 
purchases and other transactions requested by me or anyone 
I have permitted to use the Card(s) and/or Account are subject 
to your approval. 

USING THE CARD: To make a purchase or obtain an advance, 
there are two alternative procedures to be followed. One is for 
me to present the Card or Card number to a participating Visa 
plan merchant, to you, or to another financial institution and 
sign or authorize a sales or cash advance draft. The other is to 
complete the transaction by using my personal identification 
number (PIN) in conjunction with the Card in an automated 
teller machine (ATM) or other type of electronic terminal that 
provides access to the Visa system. 

My Card and/or Account may not be used directly or indirectly 
for any illegal activities or transactions. Further, I may not 
utilize my Card and/or Account for the purchase of any goods 
or services on the Internet that involve gambling, gaming, 
betting or any similar transaction or activity. Such transactions 
include, but may not be limited to, any quasi-cash or online 
gambling transaction, any electronic commerce transaction 
conducted over an open network and any betting transaction 
including the purchase of lottery tickets or casino gaming 
chips/checks or off-track betting or waging. However, in the 
event that a charge or transaction described in this paragraph 
is approved and processed, I will still be responsible for such 
charges.

ELECTRONIC FUND TRANSFER: In the event a use of the 
Card or the Account number of the Card constitutes an 
electronic fund transfer (EFT), the terms and conditions of my 
Electronic Fund Transfer Agreement and Disclosure with you 
shall govern such transactions to the extent the Electronic 
Fund Agreement and Disclosure expands or amends this 
Agreement and Disclosure Statement.

PREPAYMENT OR IRREGULAR PAYMENTS: Though I need 
only pay the Minimum Payment Due, I understand that I 
have the right to repay my Account Balance at any time 
without penalty. I also understand and agree that I will only 
be charged FINANCE CHARGES to the date I repay my entire 
Account Balance. I may make larger payments without 
penalty, and this may reduce the total amount of FINANCE 
CHARGES that I will repay. If I pay more than the Minimum 
Payment Due in any month and there is still a balance due, I 
must continue to make Minimum Payments in future months. 
Any partial payment of my Account Balance will not advance 
my next payment due date(s). I understand and agree that 
any payment that a) delays or b) accelerates the payment of 
my unpaid balance will a) increase or b) decrease my Monthly 
Periodic FINANCE CHARGE.

DEFAULT: I will be in default if: 1) I do not pay on time or 
in the proper amount(s); 2) I fail to live up to any of the 
terms of this Agreement and Disclosure Statement; 3) my 
creditworthiness is impaired; or 4) I die, become insolvent or 
am the subject of bankruptcy or receivership proceedings. 
In the event of any action by you to enforce this Agreement 
and Disclosure Statement, I agree to pay the costs thereof, 
reasonable attorneys’ fees and other expenses. I understand 
and agree that FINANCE CHARGES at the ANNUAL 
PERCENTAGE RATE as permitted under this Agreement and 
Disclosure Statement will continue to accrue until I repay my 
entire Account Balance.

ACCELERATION AND COLLECTION COSTS: Upon my 
default, I understand and agree that you have the right to 
temporarily or permanently suspend any and all Account and 
Card privileges, and/or you may demand immediate payment 
of the unpaid balance, FINANCE CHARGES, late charges, your 
collection costs, reasonable attorneys’ fees and court costs 
(collectively, “collection-related charges”). I understand and 
agree that I will be subject to FINANCE CHARGES (at the 
applicable Monthly Periodic Rate), late charges, over-limit fees 
and collection-related charges under the terms disclosed in 
this Agreement and Disclosure Statement until I repay my 
entire Account Balance. 

RESPONSIBILITY: I agree to repay you according to the terms 
of this Agreement and Disclosure Statement for all purchases, 
advances, FINANCE CHARGES, late charges and over-limit 
fees, if any, arising from the use of the Account by me or any 
other person I permit to use the Account, even if that person 
exceeds my permission. I cannot disclaim responsibility by 
notifying you although you will close the Account if I so 
request, and I will return all Cards to you. My obligation to pay 
the Account Balance continues even though an agreement, 
divorce decree or other court judgment to which you are not 
a party may direct me or one of the other persons responsible 
to pay the Account. Any person using the Account and/or 
Card is jointly and severally responsible with me for charges 
he or she makes, but if that person signs the Card, he or she 
becomes a party to this Agreement and is also responsible 
for all charges on the Account, including mine. The Cards 
remain your property, and I must recover and surrender to 
you all Cards upon your request and/or upon termination of 
this Account. 

UNAUTHORIZED USE: If I notice the loss or theft of my Card 
or a possible unauthorized use of my Card and/or Account, 
I should call (800) 654-7728 or write to you immediately at: 
P.O. Box 3112, Tampa, FL 33601. I will not be liable for any 
unauthorized use that occurs after I notify you. I may, however, 
be liable for unauthorized use that occurs before my notice 
to you. In any case, my liability will not exceed $50. My liability 
may be lower in cases of Visa Credit Card fraud in accordance 
with current Visa U.S.A. Inc. operating regulations.

BR154_Visa FTIL Disclosure_3.12.indd   3

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TERMINATION: You may terminate this Agreement and 
Disclosure Statement upon my default. Either you or I may 
terminate this Agreement and Disclosure Statement for other 
good cause. In no event shall any termination relieve me of 
my obligation to repay sums already borrowed, FINANCE 
CHARGES and late charges, if any. I agree to return all the 
Cards issued to me or any party designated by me. 

TRANSACTION SLIPS: My periodic statement will identify the 
merchant, electronic terminal or financial institution at which 
transactions were made, but sales, cash advance or other slips 
cannot be returned with the periodic statement. I will retain 
the copy of such slips furnished at the time of the transaction 
in order to verify my periodic statement. You may make a 
reasonable charge for any photocopies or slips I request. 

PLAN MERCHANT DISPUTES: You are not responsible for 
the refusal of any plan merchant or financial institution to 
honor the Account and/or Card. You are subject to claims 
and defenses (other than tort claims) arising out of goods or 
services I purchase with the Card only if I have made a good 
faith attempt but have been unable to obtain satisfaction 
from the plan merchant, and a) my purchase was made in 
response to an advertisement you sent or participated in 
sending me; or b) my purchase cost more than $50 and was 
made from a plan merchant in my state or within 100 miles of 
my current address. Any other dispute I must resolve directly 
with the plan merchant.

FOREIGN TRANSACTIONS: Purchases, cash advances 
and credits made in foreign currencies will be billed to my 
Account in U.S. dollars. The conversion to U.S. dollars will be 
made in accordance with the Visa operating regulations for 
international transactions. Such regulations provide for either 
a .8% currency exchange fee for single currency international 
transactions (transactions made internationally without 
a currency conversion) or 1% currency exchange fee for 
multi-currency international transactions (transactions made 
internationally that require a currency conversion), which 
is added to the amount of the purchase, cash advance or 
credit and retained by Visa. The .8% currency exchange fee for 
single currency international transactions does not apply to 
transactions originating on U.S. military bases, U.S. embassies 
and consulates. The exchange rate between the transaction 
currency and the billing currency used for processing 
international transactions is a rate selected by Visa from the 
range of rates available in wholesale currency markets for the 
applicable central processing date, which rate may vary from 
the rate Visa itself receives, or the government mandated 
rate in effect for the applicable central processing date. The 
conversion rate may be different than the rate on the day of 
the transaction or date of the posting of the Account. When 
a credit to the Account does not fully offset a charge to the 
Account due to changes in the rate, I am responsible for the 
differences.

RETURNS AND ADJUSTMENTS: Merchants and others who 
honor the Account and/or Card may give credit for returns 
or adjustments, and they will do so by sending you a credit 
slip, which you will post to the Account. If my credits and 
payments exceed what I owe you, you will hold and apply this 
credit balance against future purchases and cash advances, 
or if it is $1 or more, refund it on my written request or 
automatically after six (6) months.

SURRENDER OF CARD(S): The Card(s) remains your property 
and, if you request, I must surrender to you all Card(s) you 
have issued on the Account. 

LOST OR STOLEN CARD, NOTIFICATION AND LIABILITY: 
I will notify you AT ONCE if I believe that the Card, Account 
number, PIN or any combination of the three has been 
lost or stolen by immediately calling you at 800-654-7728 
(available 24 hours a day). Telephoning is the best way of 
preventing unauthorized usage. There is no liability to me for 
any unauthorized transactions resulting from the loss, theft or 
other unauthorized use of the Card, whether the Card is used 
in person, over the Internet or via a telephone transaction. In 
the event of an unauthorized transaction, you may require 
that I submit a report of unauthorized use of my Visa Credit 

Card. You may also require that I file a police report. I agree 
to fully cooperate with the Credit Union, the police, the FBI 
and any other entity investigating any claim of unauthorized 
usage. This zero liability policy does not apply to ATM 
transactions or to PIN transactions not processed by Visa. 
I am responsible for all purchases and cash advances made 
to my Visa Credit Card. If I give my Card to another party, I am 
responsible for all transactions made by that party even if the 
amounts exceed what I have authorized.

REPLACEMENT CARDS: If I need to replace my Visa Credit 
Card due to my card being lost or damaged. I may do so by 
contacting you at 800-654-7728 or 916-569-5400. You will 
provide me with one free replacement card per rolling 12 
month period. For each additional replacement card you will 
charge me $10. 

PAYMENTS MARKED “PAID IN FULL”: You may accept 
checks, money orders or other types of payment marked 
”payment in full” or using other language to indicate full 
satisfaction of any indebtedness without being bound by 
such language or waiving any rights under this Agreement 
and Disclosure Statement. Full satisfaction of indebtedness 
shall be accepted by you only in a written agreement, signed 
by an authorized representative.

USAGE CONFIRMATION VIA TELEPHONE: If my card usage 
is beyond my normal usage or questionable for any reason, 
I may receive periodic phone calls from you to verify such 
usage.

DELAY IN ENFORCEMENT: You can delay enforcing any of 
your rights under this Agreement and Disclosure Statement 
without losing them. 

GOVERNING LAW: I understand and agree that this 
Agreement and Disclosure Statement is made in California 
and shall be governed by the laws of the State of California 
to the extent that California law is not inconsistent with 
controlling federal law. I also understand and agree that 
California’s choice of law rules shall not be applied if they 
would result in the application of non-California law. 

INTEGRATED DOCUMENT(S): Any separate sheet of paper 
labeled “Additional Disclosure — Federal Truth-in-Lending Act” 
that is delivered together with this form is an integrated part 
of the Agreement and Disclosure Statement.

MEMBERSHIP REQUIREMENT: I understand and agree that 
I must be and remain a member in good standing with you 
to be eligible for continuing Account and/or Card privileges, 
including future purchases and advances. I understand 
and agree that you may suspend the Account and/or Card 
privileges during any period in which I do not maintain my 
membership with you. 

CHANGE OF NAME, ADDRESS OR EMPLOYMENT STATUS:
I understand and agree that I must report to you any change 
in my name, address or employment status.

COPY RECEIVED: I acknowledge receipt of any copy of this 
Agreement and Disclosure Statement and agree to accept its 
terms. 

Notice: See the statement below for important information 
regarding my right to dispute billing errors.

ADDITIONAL TERMS APPLICABLE TO VISA CHECKS

CHECK USES: I can use the Visa Checks (“Checks” or ”Check”) 
to purchase goods and services or to obtain cash up to 
the amount of my Credit Limit. Use of the Checks is a cash 
advance on my Visa Agreement. 

LIMITATIONS: You are not required to honor a Check that will 
cause me to exceed my Credit Limit. You will not pay a Check 
if, at the time the Check is presented, I am in default or you 
have suspended, terminated or canceled the Account. Each 
Check must be in the form you have issued to me. Checks 
may be used only by the person(s) whose name(s) is/are 
printed on the Check. I am responsible for all authorized use 
of the Checks. I may not use the Checks to pay any amount 

BR154_Visa FTIL Disclosure_3.12.indd   4

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that I owe you pursuant to this Agreement and Disclosure 
Statement or amounts owed under other loans or obligations 
I have with you. Certain merchants may inform me of their 
intent to convert my Check payment to an electronic ACH 
debit.  For mailed payments, this notification will generally 
be provided to me at the time I receive a bill. For payments 
made in person, this notification will be provided to me at the 
time payment is made. I understand and agree that Checks 
are ineligible for conversion to an ACH debit and if presented 
by a merchant to you for payment, you are required to reject 
and return the entry. Using Checks for payments to merchants 
who have notified me of their intent to convert my Check to 
an ACH debit may result in merchant returned item fees and/
or late charges. I further understand and agree that I may not 
attempt to authorize a one-time advance from my Account 
via ACH by providing check information (such as the routing, 
account, and serial numbers) to a merchant or other payee 
in person, via the Internet or by telephone for the purpose of 
having such merchant or other payee electronically initiate 
a funds transfer. You will not be liable for any fees I incur as a 
result of your failure to honor a Check that is converted to an 
ACH debit.

PERIODIC STATEMENTS: My periodic statement will show 
me an itemization of the Checks posted to the Account 
during the billing cycle. Checks paid by you will not be 
returned to me with my periodic statement.

RETURNED CHECK FEE: You will charge a fee of $25 per 
returned Check, which will be billed to the Account if my 
Check cannot be paid. 

STOP PAYMENT: Provided such request is timely, so that 
you shall have a reasonable opportunity to act upon it under 
your rules, I may order a stop payment on a Check drawn 
on the Account, other than one that has been guaranteed. 
In the event of an oral stop payment order, the order shall 
be valid only fourteen (14) days thereafter unless confirmed 
in writing. Written stop payment orders will remain in effect 
for a minimum of six (6) months unless renewed in writing. I 
have the burden of establishing the fact and amount of loss 
resulting from payment contrary to a binding stop payment 
order. You will charge a fee of $25 per Check when I place 
a stop payment on my Check(s), which will be billed to the 
Account. 

SURRENDER OF VISA CHECKS: The Checks are your property. 
You reserve the right to revoke them at any time. I agree to 
return them at your request. 

MY BILLING RIGHTS
(Keep this notice for future use.) This notice tells me about my 
rights and your responsibilities under the Fair Credit Billing 
Act.

WHAT TO DO IF I FIND A MISTAKE ON MY STATEMENT 
If I think there is an error on my statement, I must write to 
you at:

Cardholder Services 
PO Box 3112
Tampa, FL 33601

In my letter, I must give you the following information:
• Account information: My name and account number.
• Dollar amount: The dollar amount of the suspected error.
• Description of Problem: If I think there is an error on my bill, I 
must describe what I believe is wrong and why I believe it is 
a mistake.

I must contact you:
• Within 60 days after the error appeared on my statement. 

I must notify you of any potential errors in writing. I may 
call you, but if I do, you are not required to investigate any 
potential errors and I may have to pay the amount in question. 

WHAT WILL HAPPEN AFTER YOU RECEIVE MY LETTER
When you receive my letter, you must do two things:

1. Within 30 days of receiving my letter, you must tell me 
that you received my letter. You will also tell me if you have 
already corrected the error.

2. Within 90 days of receiving my letter, you must either 
correct the error or explain to me why you believe the bill 
is correct.

While you investigate whether or not there has been an 
error:

• You cannot try to collect the amount in question or 
report me as delinquent on that amount. 
• The charge in question may remain on my statement, 
and you may continue to charge me interest on that 
amount.   
• While I do not have to pay the amount in question, I am 
responsible for the remainder of my balance. 
• You can apply any unpaid amount against my credit limit.

AFTER YOU FINISH YOUR INVESTIGATION, ONE OF TWO 
THINGS WILL HAPPEN:

1. If you made a mistake: I will not have to pay the amount 
in question or any interest or other fees related to that 
amount. 
2. If you do not believe there was a mistake: I will have to 
pay the amount in question, along with applicable interest 
and fees. You will send me a statement of the amount I 
owe and the date payment is due. You may then report me 
as delinquent if I do not pay the amount you think I owe.

If I receive your explanation but still believe my bill is wrong, I 
must write to you within 10 days telling you that I still refuse 
to pay. If I do so, you cannot report me as delinquent without 
also reporting that I am questioning my bill. You must tell me 
the name of anyone to whom you reported me as delinquent; 
and you must let those organizations know when the matter 
has been settled between us. If you do not follow all of the 
rules above, I do not have to pay the first $50 of the amount I 
question even if my bill is correct.

MY RIGHTS IF I AM DISSATISFIED WITH MY CREDIT 
CARD PURCHASES 
If I am dissatisfied with the goods or services that I have 
purchased with my credit card, and I have tried in good faith 
to correct the problem with the merchant, I may have the 
right not to pay the remaining amount due on the purchase.

In order to use this right, the following must be true:

• I must have used my credit card for the purchase.  Purchases 
made with cash advances from an ATM or with a check that 
accesses my credit card account do not qualify.

If the criteria above is met and I am still dissatisfied with the 
purchase, I will contact you in writing at: 

Cardholder Services 
PO Box 3112 
Tampa, FL 33601 

While you investigate, the same rules apply to the 
disputed amount as discussed above.  After you finish your 
investigation, you will tell me your decision.  At that point, if 
you think I owe an amount and I do not pay, you may report 
me as delinquent.

BR154  4/2012
M#105412

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