DISCLOSURES
                     INDEX
                     TERMS AND CONDITIONS ..........................................................1
                     ATM/DEBIT CARD DISCLOSURE .......................................... 2 - 3
                     CHECKING ACCOUNT DISCLOSURE ........................................4
                     ELECTRONIC FUNDS TRANSFER ACT DISCLOSURE ....... 5 - 6
                     ELECTRONIC �WHOLESALE CREDIT� TRANSACTIONS ...........7
                     PRIVACY POLICY ................................................................... 8 - 9
                     ARBITRATION AGREEMENT, CLASS 
                     ACTION WAIVER, AND JURY TRIAL WAIVER ..........................10
                     TRUTH IN SAVINGS DISCLOSURE ................................... 11 - 12
                     FUNDS TRANSFER NOTICE .....................................................13
                     VISA VARIABLE RATE CONSUMER
                     CREDIT CARD DISCLOSURE ............................................ 14 - 15
                     VISA VARIABLE RATE COMMERCIAL
                     CREDIT CARD DISCLOSURE ............................................ 16 - 17
                     YOUR ABILITY TO WITHDRAW FUNDS
                     AT ROYAL CREDIT UNION  ........................................................18
                     FRAUD ALERTS PROGRAM ......................................................19
     TERMS AND CONDITIONS
     Agreement 
     These Disclosures, along with any other documents we give you pertaining to your 
     account(s), is a contract that establishes rules which control your account(s) with us. Please 
     read this information carefully and retain it for future reference. If you sign a signature 
     card, membership agreement, or open or continue to use the account, you agree to these 
     Disclosures. In these Disclosures, the words �you�, �your�, and �yours� mean anyone who 
     signs a Membership Agreement or opens or continues to use an account and the words 
     �we�, �our�, and �us� mean ROYAL CREDIT UNION, a Wisconsin chartered credit union 
     (�ROYAL�).  Unless otherwise speci?ed, in these Disclosures the word �account� means any 
     one or more share or deposit accounts you have with Royal. 
     Amendments 
     Except as prohibited by applicable law, we may change, add to, or otherwise amend the 
     terms of these Disclosures at any time. If required by law, we will provide you with advanced 
     notice of such amendments. In all other cases, we will provide you with notice as we deem 
     appropriate under the circumstances. You agree that we may provide notice of amendments 
     electronically if you have agreed to receive other communications and information from 
     us electronically. If we have noti?ed you of a change in any term of your account and your 
     account remains open after the effective date of the change, you will be deemed to have 
     agreed to the amended term(s). Notice from us to any one of you is notice to all of you. 
     Arbitration Agreement, Class Action Waiver, and Jury Trial Waiver 
     Please note that these Disclosures contain a binding Arbitration Agreement, Class Action 
     Waiver, and Jury Trial Waiver provision which affects your rights with respect to any claims 
     or disputes by or against Royal. Please closely review the Arbitration Agreement, Class 
     Action Waiver, and Jury Trial Waiver section of these Disclosures. You may opt out by 
     following the speci?ed process.
     Credit Reports 
     You agree that we may pull a credit report to open an account, if you request a loan or 
     loan increase, or by continuing to use your account. You understand and agree we have 
     the ability at any time to check your credit report and verify your employment in relation to 
     any update, increase, renewal, extension, or collection on your account(s) or loan(s). You 
     authorize us to use any credit reports obtained to market or offer additional products or 
     services to you and you speci?cally intend for your authorization to apply to current and 
     future credit inquiries. You understand and agree that your authorization will remain in effect 
     until you provide written notice of your revocation to us. Upon request, we will give you the 
     name and address of each agency from which we obtain a credit report regarding your 
     account. We may report information about your loans or accounts to credit bureaus. Late 
     payments, missed payments, or other defaults on your accounts may be re?ected in your 
     credit report.
     Consent to Contact 
     You agree that we may contact you using your contact information listed in our records, 
     including your email address(es) and telephone number(s). By providing phone number(s) 
     to Royal (including any wireless, mobile, or VOIP number), you expressly consent to receive 
     autodialed or prerecorded calls and text messages from Royal or any af?liates or agents 
     performing services on our behalf. You consent to receive calls or text messages: (i) to 
     notify you in regards to any of your accounts; (ii) to provide you with credit or debit card 
     transaction alerts; (iii) to collect a debt or other obligation; or (iv) as otherwise necessary to 
     service your accounts, loans, or products.
     Consent to Monitoring and Recording 
     You provide your express consent to our monitoring and recording of our conversations 
     and other communications with you. Your consent applies to our monitoring and recording 
     of telephone conversations, electronic messages, electronic records, or other data 
     transmissions between you and us regarding your account or other products or services 
     offered by us. Your consent applies regardless of whether you or we initiated the contact. 
     Unless required by applicable law, you agree we can rely on your consent to monitor and 
     record our communications provided herein and we are not obligated to notify you each 
     time prior to our recording. We monitor and record conversations and communications for 
     quality control, fraud prevention, and training purposes. 
     Inactive Accounts and Unclaimed Property 
     We have rules regarding inactive accounts and we may charge a fee, disclosed elsewhere, 
     for inactive accounts. Additionally, the law establishes procedures under which unclaimed 
     property must be surrendered to the state. Generally, the funds in your accounts are 
     considered unclaimed if you have not had any activity or communication with us regarding 
     your account over a period of years. Ask us if you want further information about the period 
     of time or type of activity that will prevent your account from being unclaimed. If your funds 
     are surrendered to the state, you may be able to reclaim them, but your claim must be 
     presented to the state. Once your funds are surrendered, we no longer have any liability or 
     responsibility with respect to the funds.
     Nonmember Check Cashing 
     If you issue a check drawn on your checking account and a nonmember of Royal seeks 
     to cash the check, you agree that we may require the nonmember to provide appropriate 
     physical and/or documentary identi?cation as a condition of cashing the check. You 
     also agree that we may refuse to cash a check, even if it is properly payable and proper 
     identi?cation is provided, and such refusal shall not constitute wrongful dishonor of your 
     check. Further, you agree we have the right to charge the nonmember, as a condition of 
     cashing the check, a nonmember check cashing fee. You understand and agree that a 
     nonmember seeking to cash a check drawn on your account retains the ability to deposit 
     the check with their own ?nancial institution which would result in your check being 
     presented to us through normal check processing channels.
                                          - 1 -
     ATM/DEBIT CARD DISCLOSURE
     Use of your Card and/or Personal Identi?cation Number (PIN) are governed by the  or any network used and you may be charged a fee for a balance inquiry even if you do 
     Electronic Funds Transfer Act (EFT). The following terms and conditions also apply. not complete a fund transfer. You understand and agree that the ATM operator or network 
     You may use your ATM Card and PIN to:  may charge you multiple fees for multiple transactions (for example, a fee for a balance 
       1. Obtain balance information on your savings account at an automatic teller  inquiry and a fee for a withdrawal) during the same ATM session. (See �Service Fees� 
        machine (ATM).                      Disclosure)
       2. Withdraw cash from your savings account at an ATM. Foreign Transactions:
       3. Make deposits to your savings account at a PULSE or CO-OP Network ATM. If your card is used to initiate a cross border transaction or to purchase goods or services 
     You may use your ATM/Debit Card and PIN to: from a foreign merchant (an �international transaction�), the transaction amount may be 
       1. Obtain balance information on your checking and savings account at an automatic converted to US dollars using the exchange rate selected by Visa or Mastercard/Cirrus 
        teller machine (ATM).               from the range of rates available in wholesale currency markets for the applicable central 
       2. Withdraw cash from your checking or savings account at an ATM. processing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself receives, 
       3. Make deposits to your checking or savings account at a PULSE or CO-OP Network or the government-mandated rate in effect for the applicable central processing date. The 
        ATM.                                date of the conversion may differ from the transaction date and the posting date identi?ed 
       4. Transfer funds between your linked checking and savings account at an ATM. in the monthly statement for your account. An international transaction is any transaction 
       5. Obtain cash advances if you have a Kwik Cash line of credit available when your  that you complete or a merchant completes on your card outside of the United States, 
        checking account is overdrawn. Cash advances will be deposited in increments of  and includes internet transactions made in the United States but with a merchant who 
        $100 into the checking account that is affected. processes the transaction in a foreign country. All international transactions are charged up 
       6. Pay for purchases from your one designated checking account at merchants that  to two percent (2%) for the Visa International Service Assessment Fee or Mastercard Cross 
        have agreed to accept the card and may request the PIN (POS transactions). Border fee. See �Service Fees� Disclosure for speci?c fee information.
     You may use your Debit Card without your PIN to: Limitation on Use of Card:
       1. Pay for purchases from your checking account at places that display the Visa logo 1. You must maintain a Checking Account at Royal to be eligible for a Debit Card.
        or have agreed to accept the Debit Card. 2. You may not:
       2. Obtain a cash advance from your checking account at a ?nancial institution that  A) Request any transaction at a terminal if you know or are informed at the 
        displays the Visa logo.                 terminal or by a clerk that a terminal is malfunctioning or not operating.
       3. Fund recurring preauthorized payments. Your Visa debit card also allows you  B) Attempt any transaction at an ATM or POS terminal without the use of your 
        to conduct transactions on the PULSE debit network, which will generally require  Card and correct PIN.
        you to enter your PIN. Some merchants are authorized to accept non-Visa debit  C) Attempt to initiate any transaction in connection with an account that has been 
        transactions without requiring you to enter your PIN. If you choose to sign to authorize  closed by you or Royal that is subject to legal process or other encumbrance.
        a debit transaction, the transaction will be routed as a Visa transaction. Provisions  D) Request a withdrawal or transfer of funds from an account:
        of your cardholder agreement that speci?cally relate to Visa transactions are  1) If the withdrawal or transfer would overdraw the account or if the 
        inapplicable to non-Visa debit transactions. withdrawal would exceed any line of credit or other funds available to your 
                                                 account;
     Some of these services may not be available at all terminals. The time required to charge or 
                                                2) In an amount in excess of any dollar limitations imposed by the terminal 
     credit your account after you use your card will depend on the location of the terminal and 
                                                 owner.
     the type of transaction. Any transaction or cash advances may be subject to authorization 
     by Royal Credit Union (Royal) or by a Visa authorization center. E) Deposit funds to an account at a PULSE or CO-OP Network ATM:
                                                1) By means of anything other than transfer from another account, U.S. 
     Each time your card is properly used, you authorize Royal to debit or credit (whichever is 
                                                 currency, or a completed negotiable instrument payable in U.S. dollars dated 
     appropriate) your account for the total amount shown on any sales draft, receipt, or credit 
                                                 within six months prior to the date attempted deposit, drawn by, or properly 
     voucher originated by use of the card whether or not it is signed by you. Royal is permitted 
                                                 endorsed by you and does not violate any restrictions on the instrument;
     to handle such sales drafts, orders, and vouchers in the same way it handles authorized 
                                                2) In a combined deposit amount greater than $10,000 or in an amount in 
     checks drawn on your account.
                                                 excess of any dollar limitations imposed by the terminal owner, whichever is 
     If you give your card number to a merchant to have on ?le, or for a recurring payment,  less.
     we may send account updates to that merchant. This includes, but is not limited to: new 
                                              F) Use your card for illegal transactions. Royal will terminate or withdraw any 
     expiration dates and new account/card numbers. If you wish to not have us send updates, 
                                                product or service if we become aware that you used it in an illegal manner or 
     you may request us to not do so. Telephoning is the best way of doing this. Call us at 715-
                                                for an illegal transaction. You agree to hold harmless and indemnify Royal and 
     833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in 
                                                reimburse Royal for losses incurred as a result of using the card for any illegal 
     person, or by writing us at:
                                                transactions.
     Debit Card Department                   3. Cash refunds will not be made to you on purchases made with your Debit Card. 
     Royal Credit Union                       If a merchant who honors your Debit Card gives you credit for merchandise returns or 
     PO Box 970                               adjustments, the merchant will do so by applying a credit to your account and giving 
     Eau Claire, WI 54702-0970                you a credit slip. Any claim or defense with respect to property or services purchased 
                                              with your Debit Card must be handled by you directly with the merchant or other 
     Deposits Made Through an ATM:            business establishment that accepts the Debit Card, and any such claim or defense 
     Royal�s policy is to make available immediately up to $225 of your total funds deposited  that you assert will not relieve you of your obligation to pay the total amount of the 
     daily through a terminal. The remaining funds will become available in compliance with  sales draft plus any appropriate fees we may be authorized to make.
     regulatory requirements. The balance of your deposited funds generally will be available the  4. If any of your Royal accounts become overdrawn or past due, Royal may restrict 
     beginning of the second business day following the day of deposit. your use of the card. If this action becomes permanent, you will be noti?ed within 30 
     After we have made funds available to you and you have withdrawn the funds, you are still  days. Neither Royal nor the terminal owner is liable to you if the transaction is not 
     responsible for checks you deposit that are returned to us unpaid for any reason. completed and you have violated any of these rules.
     For determining the availability of your deposits made through a terminal, every day is  5. Right to Stop Payment: You may stop payment of a preauthorized recurring 
     a business day except Saturdays, Sundays, and federal holidays. If you make a deposit  electronic fund transfer authorized with your Debit Card. To place a stop payment, call 
     through a terminal before 2:30 pm on a business day that we are open, we will consider that  Royal�s Member Service Department at 715-833-8111 or 1-800-341-9911; or write 
     day to be the day of your deposit. If you make a deposit through a terminal after 2:30 pm or  us at PO Box 970, Eau Claire, Wisconsin, 54702-0970 in time for us to receive your 
     on a day we are not open, we consider that the deposit was made on the next business day  request three business days or more before the payment is scheduled to be made. If 
     we are open.                             you call, we may also require you to put your request in writing within 14 days after 
                                              your call. One-time only electronic fund transfers are not eligible for stop payment.  
     Longer Delays May Apply:
     Funds you deposit by check may be delayed for a longer period under the following  Limitations on Royal�s Responsibilities:
     circumstances:                         The terminals, the PULSE or CO-OP Network, and any other system containing terminals 
       1. We believe a check you deposit will not be paid; at which the card may be used are available for your convenience and except to the 
       2. You redeposit a check that has been returned unpaid; extent provided in Section 910 of the Electronic Funds Transfer Act, Royal is not liable for 
       3. You have overdrawn on your account repeatedly in the last six months; the unavailability for failure to operate of all or any part of any system. Except for its own 
       4. There is an emergency, such as failure of communications or computer equipment;  negligence, Royal is not liable for any personal injury or tangible property damage suffered 
       5. You�re a new member and your account has been open less than 30 days; or  or incurred by you through use or attempted use of the card at any terminal. Royal is not 
       6. You deposit checks totaling more than $5,525 on any one day. responsible for the refusal of any merchant or terminal to honor the card.
                                            The card and PIN are provided solely for your use and convenience. If you furnish your 
     We will notify you if we delay your ability to withdraw funds for any of these reasons, and we 
                                            card or PIN to another person, you shall be deemed to have authorized all transactions that 
     will tell you when the funds will be available. The funds will generally be available no later 
                                            may be accomplished using the card or PIN until you have given actual notice to Royal that 
     than nine (9) business days after the day of your deposit. 
                                            further transactions are unauthorized. You shall be obligated to pay Royal the amount of any 
     All checks that Royal has authorized through a terminal for deposit or payment are credited  money, property, or services obtained by the authorized use of the card or PIN to the extent 
     subject to collection, and the credit will be reversed if the check is not paid. All cash  that Royal is unable to charge such amounts to the account, and you hereby authorize 
     deposits are received subject to veri?cation by Royal. If the reversal to a deposit overdraws  Royal to charge the amount of any such obligation to any other of your accounts at Royal. 
     the account, Royal may charge all or part of the de?ciency to any other account at Royal of  You understand that Royal does not encourage the use of your card and/or PIN by people 
     any Member authorized to use t he card, and the Member shall pay to Royal any de?ciency  who are not joint on your account. If you allow another person to use your card and/or PIN 
     that cannot be paid out of such accounts. but do not tell us, Royal will treat all transactions made by that person as if the transactions 
     Fees:                                  were made by an authorized user. It is your responsibility to control or terminate the use 
     When you use an ATM not owned by us, you may be charged a fee by the ATM operator  of your Card and/or PIN by such persons, and you will remain liable for any and all use 
                                          - 2 -
     ATM/DEBIT CARD DISCLOSURE (CONT.)
     by such persons. The card remains the property of Royal and shall be surrendered upon 
     request. Royal may terminate your privilege of using of the Card and may withhold approval  Agreement with Rules
     of any transaction at any time. Termination of privileges shall not affect your rights and  Your retention of, signature on, or use of the card constitutes your agreement to 
     obligations for transactions made with the card before your privileges were terminated. comply with these rules as amended from time to time. This agreement and your use 
     You shall at all times:                of the card will be governed by the laws of the State of Wisconsin.
       1. Safely keep Card and PIN and not permit anyone else to use them;
       2. Not record the PIN on or near the card or otherwise disclose or make it available
        to anyone else;
       3. Use the card, PIN, and terminals only as instructed and only for purposes 
        authorized by Royal;
      4. Immediately report to Royal any loss, theft, disappearance, or known or 
        suspected unauthorized use of the card or any disclosure of the PIN. Immediate 
        noti?cation will limit your liability for unauthorized use as provided for in Royal�s 
        Electronic Funds Transfer Act Disclosure. Telephoning us is the best way of doing this. 
        Call us at 715-833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may 
        notify Royal in person, email member_services@rcu.org, or by writing us at:
        Debit Card Department 
        Royal Credit Union 
        PO Box 970 
        Eau Claire, WI 54702-0970
     Liability for Unauthorized Use:
     If you keep your Personal Identi?cation Number (PIN) on, with, or near your card, or in a 
     location accessible to others, you will be liable for any unauthorized use of the card and/or 
     PIN up to the maximum amount allowed by law.
                                          - 3 -
     CHECKING ACCOUNT DISCLOSURE
     TERMS AND CONDITIONS REGARDING YOUR CHECKING ACCOUNT at a branch or ATM. This includes but is not limited to transactions by means 
     SMART CHECKING                             of online banking/business online banking, CompuTeller, check, preauthorized 
        1. No monthly service fee.              payments to a third party, telephoning Member Service, or by automatic transfer 
        2. No per item fee.                     due to insuf?cient funds. If you exceed these limitations; any attempted Regulation 
                                                D transaction after the sixth will be rejected and your account can be closed.
     SMART CHECKING PLUS
        1. $700 minimum balance.                Kwik Cash Line of Credit Loans: Transfers will be made in increments of $100 
        2. No per item fee.                     into the checking account in an attempt to cover the overdraft.  Transfers will be 
        3. Monthly fee* if balance falls below $700 at any time during the month. made until the Kwik Cash Line of Credit has no remaining limit or the overdraft is 
     SMART START CHECKING                       paid.  Advances from Kwik Cash to cover overdrafts may not be made if any loan 
        1. No monthly service fee.              made by Royal to the account holder is past due.  Contact Royal to apply for a 
        2. No per item fee.                     Kwik Cash line of credit loan in order to link to your checking account.  
     HEALTH SAVINGS ACCOUNT (HSA) CHECKING
                                              2.Courtesy Pay is a service quali?ed checking accounts are automatically enrolled in 
        1. Dividends are calculated daily, compounded and paid monthly. The dividend rate is 
                                              subject to the following limitations.  The account must be open for 45 days before it will 
        effective at the beginning of each month. 
                                              be considered eligible to qualify for a limit.  Health Savings (HSA) Checking, Money 
     Balancing your Checking Account:
                                              Market, IOLTA and IBRETA accounts are excluded from Courtesy Pay.  Courtesy Pay 
        1. If you are not familiar with balancing Checking Accounts, a Royal Financial Service
                                              may cover transactions that exceed the checking account�s available balance, up 
        Representative will show you how to balance your accounts at no charge to you; or
                                              to an approved limit based on pre-determined account and Member quali?cations.  
        2. If you should have problems balancing your Checking Account, Royal will 
                                              The account�s Courtesy Pay limit may change at any time and the account can be 
        balance it for you. You must furnish Royal with a balanced statement from within the 
                                              removed from the Courtesy Pay program at any time without notice to you.  A fee 
        last three statement periods. Use the form provided by Royal for balancing and use 
                                              will be deducted for each check or preauthorized debit transaction that is cleared 
        the completed form to show us you actually did have the account in balance.
                                              due to Courtesy Pay.  Royal is not obligated to pay any transactions that exceed the 
                                              account�s available balance  at any time. With  this  service, Royal would authorize and 
        *See �Service Fees� Disclosure
                                              pay transactions that exceed the account�s available balance resulting in an overdraft. 
     Post-dated checks:                       Royal will pay overdrafts at our discretion, which means we do not guarantee that 
     Under no circumstances will Royal be liable for the payment or nonpayment of a  we will always authorize and pay any type of transaction.  If we do not authorize and 
     post-dated check.                        pay an overdraft, your transaction will be declined and/or your account will result in a 
                                              negative balance.  This service does not cover debit card transactions. There are limits 
     Statements:                              to the coverage and there are fees associated with the usage of this service. Please 
     While you have a Checking Account with Royal, statements will be mailed to you on a  refer to the �Service Fees� Disclosure for more information.  You can opt out of this 
     monthly basis unless you choose electronic statements.  service anytime by contacting Royal*.  Refer to Royal�s Service Fees Disclosure for 
                                              speci?c fee information.  There is no limit per day/per transaction on the total of fees 
     Cost of printing checks:                 we can charge for overdrawing your account. 
     Check the �Service Fees� Disclosure for current prices.
                                              3. Debit Card Coverage is a service that you can choose to opt in for by contacting 
     Inactive accounts:                       Royal*.  Royal will pay overdrafts at our discretion, which means we do not guarantee 
     Though a Member must maintain a minimum of $5 in their savings account to be a Member  that we will always authorize and pay any type of transaction.  If we do not authorize 
     in good standing, we will assess a monthly fee to Members age 18+ with a checking  and pay an overdraft, your transaction will be declined and/or your account will result 
     account of $25 or less, inactive for six months or more, and with no other active services on  in a negative balance. Even after opting into this service you may opt out anytime 
     that account. See �Service Fees� Disclosure for current fees. by contacting Royal*.  Refer to Royal�s Service Fees Disclosure for speci?c fee 
     Please note that if your Checking Account has a ZERO balance and no activity for SIX  information.  There is no limit per day/per transaction on the total of fees we can 
     months, Royal will automatically close the account. charge for overdrawing your account. 
     Overdrafts and Overdraft Services          *Contact Royal�s Member Service Center at 800-341-9911, visit any Royal of?ce, 
     An overdraft occurs when you do not have enough money in your account to cover a  or for Debit Card Coverage utilize online banking under Self Service>Debit Card 
     transaction based on your available balance.  Available Balance is funds in the account  Coverage. 
     that have not been authorized for another transaction previously.  Your available 
     balance can decrease due to debit card transactions, ACH items, checks, or any other  If suf?cient available funds are still not available, the check, Debit Card transaction, 
     transaction authorized, but not yet cleared. or preauthorized debit will be returned non-suf?cient funds (NSF). An NSF fee will 
                                              be deducted from your account for each occurrence where a check, Debit Card 
     Your account has two kinds of balances: the current balance and the available balance. We  transaction, or preauthorized debit is returned NSF. * Please refer to the Non-Suf?cient 
     use the available balance to determine whether a transaction will overdraw your account,  Funds Fee paragraph below for additional information on the potential for multiple 
     be returned, or be declined and for determining when an overdraft fee or NSF fee will be  NSF fees as a result of a transaction being returned multiple times. ACH debits are 
     imposed. Your current balance re?ects transactions that have been posted to your account  cleared or returned the same day they attempt to post to the account. Royal may close 
     but not transactions that have been authorized and are pending. Your available balance  a Checking Account if that Checking Account is charged with an excessive number 
     represents your current balance minus any holds on your account, such as debit card  of NSF�s. Royal cannot honor any check, Debit Card, or preauthorized debit on an 
     transactions that have been authorized but are pending ?nal settlement or holds for checks  account that has been closed. 
     you have deposited. You are responsible for ensuring your available balance is suf?cient to 
     cover all of your transactions. You can review your current and available balances when you  Non-Suf?cient Funds (�NSF�) Fee 
     review your account online, at an ATM, by phone, by mobile app, or at a branch. You agree that we may charge a Non-Suf?cient Funds (NSF) fee for returning or rejecting 
                                            transactions presented against your account that would exceed the available balance in 
     We may determine the amount of available funds in your account for the purpose of  your account. You further agree that we may charge an NSF fee each time a transaction is 
     deciding whether to pay an overdraft or return a transaction at any time between the time  presented or submitted for payment even if the same transaction is presented for payment 
     we receive the transaction and when we pay or return the transaction. We need only make  multiple times. For example, if you wrote a check to a merchant (or other individual or 
     one determination, but if we choose to make a subsequent determination, the available  entity) who submitted the check to us for payment and we returned the check (resulting in 
     balance at the subsequent time will determine whether there are suf?cient available funds.  an NSF fee), the merchant may re-present the check for payment again (or may convert 
     This is important as certain transactions, including signature debit card transactions, may  the check into an ACH debit and submit the transaction for payment). If the second and 
     be authorized for payment (via an authorization hold); however, those transactions may  any subsequent presentments or submissions are returned unpaid, we may charge a fee 
     still result in an overdraft if the transaction exceeds the account�s available balance when  for each time we return the transaction. You understand this means you could be charged 
     the transaction posts to the account. The fact that an authorization hold was placed on  multiple fees for one check that you wrote as that check could be presented (including 
     your available balance does not mean the funds are set aside and made available to pay  as an ACH debit) and returned more than once. Similarly, if you authorize a merchant (or 
     the speci?c transaction authorized. Rather, the hold is simply a reduction in your available  other individual or entity) to electronically debit your account, such as an ACH debit, you 
     balance based on the fact that we have authorized a transaction and, thus, are obligated to  understand there could be multiple submissions of the electronic request which could result 
     pay the transaction when posted.       in multiple fees. You agree that Royal does not determine whether and when a transaction 
                                            will be presented for payment. Rather, Royal determines whether or not the available 
     Royal may cover your overdrafts in the following ways: balance is suf?cient to pay a presented or submitted transaction.  See �Service Fees� 
        1. Overdraft Protection is a share account and/or a Kwik Cash line of credit loan  Disclosure for speci?c fee information.
        that you have elected to link to your checking account to have those available funds 
        automatically transferred in the event of an overdraft in the checking account.  These  KWIK CASH PAYMENT METHOD OPTIONS
        are elected to occur in the order you have directed to Royal.   If and when you use the overdraft protection with your Kwik Cash Loan, you may choose to 
                                            make the payments by one of the following methods:
         Share Accounts: Transfers will be made in increments of $100 into the checking 
         account in an attempt to cover the overdraft.  Transfers will be made until the  1. Transfer From Checking or Savings: The monthly payment will be made by 
         Share Account(s) have no available funds remaining or the overdraft is paid.  transferring money from your Checking or Savings Account to your Kwik Cash Loan.
         Remember, a balance of $5 is required in the Primary Savings Account in order  2. Payroll Payment: The monthly payment will be made on your Kwik Cash Loan by 
         to keep your account open. The required $5 minimum balance in the Primary  Payroll Deduction. A Payroll Deduction card must be completed and signed.
         Savings Account cannot be used to pay checks, Debit Card transactions,  3. Over the Counter Payment: The monthly payment will be made on your Kwik Cash 
         withdrawals from an ATM, or any other preauthorized debit.  Contact Royal to link  Loan over-the-counter by you and by the due date set up for the loan at the time you 
         a share account(s) to your checking account. In compliance with Regulation D  use the service.
         of the Federal Reserve Board, you are limited to six transactions per month from 
         each of your savings or Money Market accounts without your physical presence 
                                          - 4 -
     ELECTRONIC FUNDS TRANSFER ACT DISCLOSURE - FOR CONSUMER ACCOUNTS ONLY
     To our non-business Members who have or may authorize Electronic Fund Transfers  We will tell you the results of our investigation within 10 business days after we hear 
     (EFTs):                                  from you and will correct any error promptly. If we need more time, however, we may 
     The Electronic Fund Transfer Act and Regulations require that we disclose pertinent  take up to 45 days to investigate your concern or question. If we decide to do this, 
     information to you about EFT�s to or from your account. By EFT�s we mean preauthorized  we will provisionally credit your account within 10 business days for the amount you 
     transactions to and from your account with us or by means of your Debit Card, ATM Card,  think is in error, so that you will have the use of the money during the time it takes 
     Bill Pay/Business Bill Pay, ACH, Electronic Check Conversion, CompuTeller, or online  us to complete our investigation. When we ask you to put your concern or question 
     banking/business online banking.         in writing and we do not receive it within 10 business days, we may not recredit your 
                                              account.
     If an EFT overdraws your account, you will be noti?ed and will agree to make immediate 
     payment to Royal of the amount of any such overdrafts together with any service fees Royal  For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we 
     may impose. Also, whenever your account is overdrawn, we have the right to return, unpaid,  may take up to 90 days to investigate your complaint or question. For new accounts, 
     any checks or other orders on your account that are presented to Royal and to assess  we may take up to 20 business days to credit your account for the amount you this is 
     a service fee each time for making such returns. If your account has a Kwik Cash Loan  in error.
     associated with it, the terms and conditions contained in your Kwik Cash Loan Agreement  If we decide there was no error, we will send you a written explanation within three 
     (or other applicable agreement) will control, with respect to overdrafts of your account  business days after we ?nish our investigation and reverse any provisional credit 
     regardless of whether they result from purchases, cash withdrawals, use of checks, or any  we may have issued. You may ask for copies of the documents we used in our 
     EFT.                                     investigation.
     These rules constitute an addition to all other agreements and regulations of Royal  II. PREAUTHORIZED EFT�S:
     governing accounts, which are accessible by EFT�s or indebtedness on which payments    A. Documentation of Transfers: If you have arranged to have direct 
     may be made by use of EFT�s. Any account directly or indirectly accessible with a PIN  deposits made to your account at least once every 60 days from the same person or 
     (Personal Identi?cation Number) or card will remain subject to the fees provided for in  company, you can call CompuTeller at 715-833-8168 or 1-800-762-6280, or log on 
     the separate agreement or regulations covering that account. Royal reserves the right to  to online banking or business online banking at rcu.org to ?nd out if the deposit has 
     change the terms and conditions at a future date after giving you 21 days notice of such  been made. You may also call Royal�s Member Service Department at 715-833-
     change.                                  8111 or 1-800-341-9911. If you pay for something with a check, you may authorize 
     These rules may be amended by Royal at any time, and, subject to compliance with any  your check to be converted to an electronic fund transfer. You may also authorize 
     applicable requirement of law concerning notice, such amendment shall be effective upon  merchants to electronically debit your account for returned check fees.
     mailing or emailing by Royal of a copy of such amendment to Member at the address to    B. Internal Transfers: If you have authorized Royal to transfer funds from a share to
     which Member�s statements are sent.      a loan that is for the exact payment amount and is scheduled to pay on the exact due 
                                              date and funds are not available, Royal will retry the transfer for up to 10 days after 
     I. DISCLOSURES APPLICABLE TO ALL TYPES OF EFT SERVICES the due date. If the payment is not satis?ed at that time, it will be your responsibility to 
       A. Business Day Disclosure: Royal�s business days are Monday through Friday.  complete the missed transfer. Subsequent transfers will not occur until the loan has 
        Holidays are not included.            been brought current. (Payment Sequence Balance Transfer)
       B. Periodic Statements: You will get a monthly statement unless there are no  If you have authorized Royal to transfer a speci?ed amount of funds from a share 
        transactions in a particular month. In any case you will get a statement at least  account to a loan or share account on a speci?c day and funds are not available, it 
        quarterly.                            will be your responsibility to complete the missed transfer. Subsequent transfers will 
       C. Account Information Disclosure: We will disclose information to third parties continue as scheduled. (Scheduled Transfers)
        about your account or the transfers you make:   C. External Transfers: For outgoing transfers, funds must be in your Royal account 
        1. Where it is necessary for completing transfers or; by 6:00 a.m. one business day prior to the Direct Payment date. If the Direct Payment 
        2. In order to verify the existence and condition of your account for a third party,  date falls on a weekend or holiday, the transfer will be posted 1-2 business days later.
         such as, a credit bureau or;         D. Right to Stop Payment: If you have told us in advance to make regular 
        3. In order to comply with government agency or court orders or whenever  payments out of your account, you can stop any of these payments. To place a stop 
         required by law or;                  payment, call Royal�s Member Service Department at 715-833-8111 or 1-800-
        4. If you give us your written permission. 341-9911; or write us at PO Box 970, Eau Claire, Wisconsin, 54702-0970 in time 
       D. Liability for Failure to Make Transfers: If we do not complete a transfer to or  for us to receive your request three business days or more before the payment is 
        from your account on time or in the correct amount according to our agreement  scheduled to be made. If you call, we may also require you to put your request in 
        with you, we will be liable for your losses or damages. However, there are some  writing. If you order us to stop one of these payments three business days or more 
        exceptions. We will not be liable, for instance: before the transfer is scheduled and we do not do so, we will be liable for your losses 
                                              or damages. You are not permitted to stop payment on any purchase, withdrawal, 
        1. If, through no fault of ours, the available balance in your account is insuf?cient to  payment or transfer originated by use of the Debit Card, ATM Card, Bill Pay/Business 
         make the transfer;                   Bill Pay, CompuTeller, or online banking/business online banking, and Royal has no 
        2. If your funds are subject to legal process or other encumbrance restricting  obligation to honor any such stop payment request by you. You may, however, stop 
         such transfers;                      payment of a preauthorized recurring electronic fund transfer made with your credit 
        3. If the transfer would go over the credit limit on your Visa or Kwik Cash line of  card or Debit Card. 
         credit;
        4. If the system was not working properly and you knew about the breakdown    E. Notice of Varying Amounts: If these payments may vary in amount, the person
         when you started the transfer;       you are going to pay should tell you 10 days before each payment when it will be 
        5. If the transfer would be restricted by applicable law or regulation;  made and how much it will be. You may choose instead to get this notice only when 
        6. If circumstances beyond our control (such as ?re or ?ood) prevent the  your payment would differ by more than a certain amount from the previous payment 
         transfer, despite reasonable precautions that we have taken. There may be other  or when the amount would fall outside certain limits you set.
         exceptions stated in our agreement with you. F. Limitations on Frequency of Transfers: In compliance with Regulation D of the
       E. Multiple Party Accounts: Each Member, who is a party to an account that is a  Federal Reserve Board, you are limited to six transactions per month from each 
        joint account, hereby appoints each other Member, who is a party to such account,  of your savings or Money Market accounts without your physical presence at 
        as Member�s attorney with power to appoint one or more agents with power to use  a branch or ATM. This includes but is not limited to transactions by means of online, 
        the PIN or card or make transfers to or from such account. Each Member shall  CompuTeller, check, preauthorized payments to a third party, telephoning Member 
        indemnify Royal for any tax it may be required to pay under state statutes by reason  Service, or by automatic transfer due to insuf?cient funds.
        of withdrawals or payments from the account, after the death of a Member, to any  G. Fees that apply to Preauthorized EFT�s are detailed in the �Service Fees� 
        person, or to the survivor in the case of a joint account. Disclosure.
       F. If You Furnish Your Card, Password, or PIN to Another Person: You shall be  H. Liability Disclosure: If your monthly statement shows transfers that you 
        deemed to have authorized all transactions, which may be accomplished using the  did not make and you do not contact us within 60 days after the statement was 
        card, password or PIN until you have given actual written notice to Royal that further  provided to you, you may not get back any money lost after that time if your contacting 
        transactions are unauthorized. You shall be obligated to pay Royal the amount of any  us would have prevented those losses. If extenuating circumstances (such as 
        money, property, or services obtained by the authorized use of the card, password,  extended travel or hospitalization) prevent your contacting us, the time period may be 
        or PIN to the extent that Royal is unable to fee such amounts to the account; and you  extended.
        hereby authorize Royal to fee the amount of any such obligation to any other of your 
                                             I.  Telephone Number and Address: If you believe that an unauthorized transfer 
        accounts at Royal.
                                              from your account has occurred or may occur, call Royal at 715-833-8111 or 
       G. Error Resolution Procedures: In case of errors or questions about your EFT: 
                                              1-800-341-9911, write Royal at PO Box 970, Eau Claire, Wisconsin 
        Telephone Royal at 715-833-8111 or 1-800-341-9911; or write us at, PO Box 970, 
                                              54702-0970, or email member_services@rcu.org.
        Eau Claire, Wisconsin, 54702-0970; or email member_services@rcu.org as soon 
        as you can, if you think your statement or receipt is wrong or if you need more  III. ATM / DEBIT CARD
        information about a transfer listed on the statement or receipt. We must hear from you    A. Account Access: 
        no later than 60 calendar days after you receive the FIRST statement on which the  You may use your ATM/Debit Card and PIN to:
        problem or error appeared.            1. Obtain balance information on your savings account at an automatic teller 
        1. Tell us your name, account number, and con?rmation number (if any). machine (ATM).
        2. Describe the error or the transfer you are unsure about, and explain as clearly 2. Withdraw cash from your savings account at an ATM.
         as you can why you believe it is an error or why you need more information. 3. Make deposits to your savings account at a PULSE or CO-OP Network ATM.
        3. Tell us the dollar amount of the suspected error. 4. Obtain balance information on your checking and savings accounts at an 
                                               Automated Teller Machine (ATM).
        If you tell us orally, we require that you send us your concern or question in writing 
                                              5. Withdraw cash from your checking or savings account at an ATM.
        within 10 business days.
                                          - 5 -
     ELECTRONIC FUNDS TRANSFER ACT DISCLOSURE - FOR CONSUMER ACCOUNTS ONLY (CONT)
        6. Make deposits to your checking or savings account at a PULSE or CO-OP  transferred into Savings, Checking, or issued to you in a check.
         Network ATM.                         3. Transfer from Savings or Checking to make loan payments.
        7. Transfer funds between your linked checking and savings account at an ATM. 4. Inquire on your accounts at Royal.
        8. Obtain cash advances if you have a Kwik Cash line of credit available when  B. Limitations on Frequency of Transfers: You may use Bill Pay/Business Bill Pay
         your checking account is overdrawn. Cash advances will be deposited in  to make any number of payments from your Checking Account to any vendor on 
         increments of $100 into the checking account that is affected. your list. There are no limitations on the number of CompuTeller or online transfers. 
        9. Pay for purchases from your one designated checking account at merchants  However, in compliance with Regulation D of the Federal Reserve Board, you are 
         that have agreed to accept the card and PIN. (POS Transactions) limited to six transfers per month from each of your Savings Accounts whether by 
        You may use your Debit Card without your PIN to: means of CompuTeller or online banking/business online banking, preauthorized 
        1. Pay for purchases from your checking account at places that display the Visa  transfer, ACH withdrawal, telephoning Member Service, Member Service voice 
         logo or have agreed to accept the Debit Card. mail, or by automatic transfer due to insuf?cient funds. If you exceed this limit those 
        2. Obtain a cash advance from your checking account at a ?nancial institution  transactions will be denied.
         that displays the Visa logo.        C. Limitations on Dollar Amount of Transfers: You may make transfers or check 
        3. Fund recurring preauthorized payments. Your Visa debit card also allows  withdrawals up to the dollar amount of the available balance in your account. You may 
         you to conduct transactions on the PULSE debit network, which will generally  make a check withdrawal from your checking, savings, or Kwik Cash accounts with no 
         require you to enter your PIN. Some merchants are authorized to accept non-Visa  limitation using CompuTeller or online banking/business online banking. While there is 
         debit transactions without requiring you to enter your PIN. If you choose to sign to  no limit to the number of payments that may be authorized with Bill Pay/Business Bill 
         authorize a debit transaction, the transaction will be routed as a Visa transaction.  Pay, you may make payments up to the maximum amount of $40,000.
         Provisions of your cardholder agreement that speci?cally relate to Visa transactions  D. Fees for Transfers: Fees, if any, which apply to the Bill Pay/Business Bill Pay service
         are inapplicable to non-Visa debit transactions. are disclosed in the �Service Fees� Disclosure. Until Member is noti?ed by Royal to 
        Some of these services may not be available at all terminals. The time required to  the contrary, Member will not be charged any transaction fees by Royal for use of 
        charge or credit your account after you use your card will depend on the location of  CompuTeller or online banking/business online banking.
        the terminal and the type of transaction. Any transaction or cash advances may be  E. Liability Disclosure: Contact us AT ONCE if you believe your PIN or password 
        subject to authorization by Royal or by a Visa authorization center. has been lost or stolen or money is missing from your account. You will not be liable 
        Each time your card is properly used, you authorize Royal to debit or credit  to Royal for more than $50 for unauthorized transfers if you immediately notify Royal 
        (whichever is appropriate) your account for the total amount shown on any sales  of any loss, theft, disappearance or known suspected unauthorized use of the PIN. 
        draft, receipt, or credit voucher originated by use of the card whether or not it is  If you do not tell us within 2 business days after you learn of the loss or theft of your 
        signed by you. Royal is permitted to handle such sales drafts, orders, and vouchers in  PIN or password, and we can prove we could have stopped someone from using your 
        the same way it handles authorized checks drawn on your account. PIN or password without your permission if you have told us, you could lose as much 
                                              as $500.
       B. Documentation of Transfers: You will have the option of receiving a receipt at 
        the time you make any transfer to or from your account using an ATM or Point of Sale  Also, if your statement shows transfers that you did not make, including those made 
        (POS) terminal or make purchases using your Debit Card in excess of $15. by card, code or other means, tell us at once. If you do not tell us within 60 days after 
                                              the statement was mailed to you, you may not get back any money you lost after the 
       C. Limitations of the Frequency and Dollar Amounts of Transfers: 60 days if we can prove that we could have stopped someone from taking the money 
        For security reasons, there are limitations on the number and dollar amount of cash  if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept 
        withdrawals you may make per day at an ATM or POS terminal. There are also  you from telling us, we will extend the time periods.
        limitations on the total number and dollar amount of Visa merchant purchases or Visa 
        cash advances or Visa ATM withdrawals you may make each day. F. Telephone Number and Address: If you believe your PIN or password has been 
                                              lost or stolen or that an unauthorized transfer from your account has occurred or may 
        Royal reserves the right to make periodic risk assessments and to change your  occur, call Royal at 715-833-8111 or 1-800-341-9911, write Royal at PO Box 970, 
        maximum daily limits without notice. We will not reduce your daily limits below $100  Eau Claire, Wisconsin 54702-0970 or email member_services@rcu.org.
        without giving you prior notice.
                                             G. Inactive Accounts: Please note if you have not accessed your account using
        Individual terminals or terminal operators may also have limits on the frequency of  CompuTeller or online banking/business online banking within a six month time 
        cash withdrawals or deposits performed at their terminals. period, Royal may automatically unenroll you from these services. You may re-enroll 
       D. Your Ability to Withdraw Funds: Royal�s policy is to make available immediately at any time. 
        up to $225 of your total funds deposited daily through a terminal. The remaining funds  V. ELECTRONIC CHECK CONVERSION
        will become available in compliance with regulatory requirements. The balance of  A. Account Access: You may authorize a merchant or other payee to make a 
        your deposited funds generally will be available the beginning of the second business  one-time electronic payment from your checking account using information from your 
        day following the day of deposit. For determining the availability of your deposits  check to:
        made though a terminal, every day is a business day except Saturdays, Sundays, 
        and federal holidays. If you make a deposit through a terminal before 2:30 pm, on  1. Pay for purchases.
        a business day that we are open, we will consider that day to be the day of your  2. Pay bills.
        deposit. If you make a deposit through a terminal after 2:30 pm or on a day we are  B. Liability Disclosure: Contact us at once if you believe an electronic funds 
        not open, we consider that the deposit was made on the next business day we are  transfer has been made without your permission using information from your check.
        open.                                C. Telephone Number and Address: If you believe a transfer has been made using
       E. Fees for Transfers: Fees that apply to ATM/Debit Cards are detailed in  the information from your check without your permission:
        the �Service Fees� Disclosure. When you use an ATM not owned by us, you may be  � Call Royal Member Service at 715-833-8111 or 1-800-341-9911
        charged a fee by the ATM operator or any network used and you may be charged a  � Write to Royal at PO Box 970, Eau Claire, Wisconsin 54702-0970
        fee for a balance inquiry even if you do not complete a fund transfer. You understand  � Email member_services@rcu.org
        and agree that the ATM operator or network may charge you multiple fees for multiple 
        transactions (for example, a fee for a balance inquiry and a fee for a withdrawal) 
        during the same ATM session.
       F. Liability Disclosure: Contact us AT ONCE if you believe your card and/or PIN 
        has been lost or stolen or money is missing from your account. You will not be liable 
        to Royal for more than $50 for unauthorized transfers if you immediately notify Royal 
        of any loss, theft, disappearance or known suspected unauthorized use of the card or 
        PIN. If you do not tell us within 2 business days after you learn of the loss or theft of 
        your card and/or PIN, and we can prove we could have stopped someone from using 
        your card and/or PIN without your permission if you have told us, you could lose as 
        much as $500.
        Also, if your statement shows transfers that you did not make, including those made 
        by card, code or other means, tell us at once. If you do not tell us within 60 days after 
        the statement was mailed to you, you may not get back any money you lost after the 
        60 days if we can prove that we could have stopped someone from taking the money 
        if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept 
        you from telling us, we will extend the time periods.
       G. Telephone Number and Address: If you believe your card or PIN has been lost
        or stolen or that an unauthorized transfer from your account has occurred or may 
        occur, call Royal at 715-833-8111 or 1-800-341-9911, write Royal at PO Box 970, 
        Eau Claire, Wisconsin 54702-0970, or email member_services@rcu.org.
     IV. COMPUTELLER/ONLINE BANKING/BUSINESS ONLINE BANKING/BILL PAY/
       BUSINESS BILL PAY
       A. Account Access: For any authorized account, you may use your online 
        password to pay bills directly from your Checking Account to any vendor on your 
        authorized vendor list. For any authorized account, you may use your CompuTeller/
        online banking/business online banking to:
        1. Transfer funds between your Checking and Savings Account.
        2. Obtain cash advances, if you have Kwik Cash line of credit available, to be 
                                          - 6 -
     ELECTRONIC �WHOLESALE CREDIT� TRANSACTIONS
     (SUBJECT TO UNIFORM COMMERCIAL CODE ARTICLE 4A)
     To our business Members who have or may authorize electronic credit transactions on your 
     account.
     Royal�s Responsibilities:
     Provisional Payment: Credit given by us to you with respect to an automated clearing 
     house credit entry is provisional until we receive ?nal settlement for such entry through a 
     Federal Reserve Bank. If we do not receive such ?nal settlement, you are hereby noti?ed 
     and agree that we are entitled to a refund of the amount credited to you in connection with 
     such entry, and the party making payment to you via such entry (i.e., the originator of the 
     entry) shall not be deemed to have paid you in the amount of such entry.
     Notice of Receipt of Entry: Under the operating rules of the National Automated Clearing 
     House Association, which are applicable to ACH transactions involving your account, we 
     are not required to give next day notice to you of receipt of an ACH item, and we will not 
     do so. However, we will continue to notify you of the receipt of payments in the periodic 
     statements we provide to you.
     Choice of Law: We may accept on your behalf payments to your account which have been 
     transmitted through one or more Automated Clearing Houses (ACH) and which are not 
     subject to the Electronic Funds Transfer Act and your rights and obligations with respect to 
     such payments shall be construed in accordance with and governed by the laws of the state 
     of Wisconsin, as provided in the operating rules of the National Automated Clearing House 
     Association, unless it has been otherwise speci?ed in a separate agreement that the law of 
     some other state shall govern.
                                          - 7 -
     PRIVACY POLICY
                             WHAT DOES ROYAL CREDIT UNION
       FACTS                 DO WITH YOUR PERSONAL INFORMATION?
                             Financial companies choose how they share your personal information. Federal 
                             law gives consumers the right to limit some but not all sharing. Federal law also 
         Why?                requires us to tell you how we collect, share, and protect your personal information. 
                             Please read this notice carefully to understand what we do.
                             The types of personal information we collect and share depends on the product or 
                             service you have with us. This information can include:
                               � Social Security number and income
                               � Account balance and transaction history
         What?
                               � Credit history and credit scores
                             When you are no longer our Member, we continue to share your information as 
                             described in this notice.
                             All ?nancial companies need to share members� personal information to run their 
                             everyday business. In the section below, we list the reasons ?nancial companies 
         How?                can share their members� personal information; the reasons Royal chooses to 
                             share; and whether you can limit this sharing.
        Reasons we can share your personal information Does Share? Can you limit this sharing?
        For our everyday business purposes�
        Such as to process your transactions, maintain your 
                                                    Yes             No
        account(s), respond to court orders and legal investigations, 
        or report to credit bureaus
        For our marketing purposes�
                                                    Yes             No
        To offer our products and services to you
        For joint marketing with other ?nancial companies Yes       No
        For our af?liates� everyday business purposes�
                                                    Yes             No
        Information about your transactions and experiences
        For our af?liates� everyday business purposes�
                                                    No           We don�t share
        Information about your creditworthiness
        For nonaf?liates to market to you           No           We don�t share
                       Call 1-800-341-9911 or 715-833-8111; send us an email at member_services@rcu.org or 
       Questions
                       write to us at: Royal Credit Union, PO Box 970, Eau Claire, WI 54702-0970
                                          - 8 -
     PRIVACY POLICY (CONT.)
        What we do
                                   To protect your personal information from unauthorized access and use, 
        How does Royal protect my personal 
                                   we use security measures that comply with federal law. These measures 
        information?
                                   include computer safeguards and secured ?les and buildings.
                                   We collect your personal information, for example, when you
                                   �   Open an account
                                   �   Apply for loan
        How does Royal collect my personal  �   Use your credit or debit card
        information?               �   Pay your bills
                                   �   Make deposits to or withdrawal from your accounts
                                   We also collect your personal information from others, including credit 
                                   bureaus or other companies.
                                   Federal law gives you the right to limit only
                                   �   Sharing for af?liates� everyday business purposes�information  
                                     about your creditworthiness
        Why can�t I limit all sharing? �   Af?liates from using your information to market to you
                                   �   Sharing for nonaf?liates to market to you
                                   State laws and individual companies may give you additional rights to 
                                   limit sharing.
        De?nitions
                                   Companies related by common ownership or control. They can be 
                                   ?nancial and non?nancial companies.
        Af?liates
                                   �   Royal does not share withour af?liates.
                                   Companies not related by common ownership or control. They can be 
                                   ?nancial and non?nancial companies.
        Nonaf?liates 
                                   �   Royal  does not share with nonaf?liates so they can  
                                     market to you, except for our joint marketing arrangements.
                                   A formal agreement between nonaf?liated ?nancial companies that 
                                   together market ?nancial products or services to you.
        Joint Marketing
                                   �   Our joint marketing partners include ?nancial service providers.
                                          - 9 -
     ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER
     Please review this provision carefully: It affects your legal rights. Arbitration of a dispute will result in the loss of any right to go to court to assert or defend your rights, have 
     a jury decide the claim or dispute, or participate in a class action lawsuit related to the claim arbitrated.  Other rights that you would have if you went to court may also not be 
     available in arbitration.
        
       NOTICE: THIS AGREEMENT CONTAINS PROVISIONS FOR BINDING (MANDATORY) ARBITRATION, CLASS ACTION WAIVER, AND JURY 
       TRIAL WAIVER.  Upon the election of either you or us, any claim or dispute will be resolved by BINDING ARBITRATION as set forth below.  In 
       arbitration, a dispute is resolved by an arbitrator instead of a judge or jury.  Arbitration procedures are simpler than court procedures, but many 
       procedures permitted in court are limited or not available in arbitration. 
     This Arbitration Agreement, Class Action Waiver, and Jury Trial Waiver (this �Agreement�) provides you with the right to opt out of this Agreement as set forth below.  Should 
     you decide not to opt out of this Agreement and you continue to be a Member at Royal, you will have agreed to this Agreement. 
     1. Arbitration Procedures.
        A. Electing Arbitration. Except if you opt out as provided below, you or we may elect to arbitrate any claim or dispute between you and us arising from or related in any way to these 
        Disclosures or any account, product, or service you have or have had with us. This arbitration provision applies regardless of whether the claim or dispute is based in contract, tort, or 
        otherwise. If arbitration is elected, any claim or dispute will be resolved by individual (not class-wide) binding arbitration instead of a lawsuit or other resolution in court. This arbitration 
        provision does not apply to any individual action brought in small claims court (or your state court equivalent). Any arbitration hearing will be within 50 miles of your residence at the 
        time the arbitration is commenced, unless otherwise mutually agreed. If a hearing is necessary as determined by the arbitrator, it may be conducted by telephone or by video, if the 
        parties have such capabilities.
        B. Arbitration Costs. We will reimburse the amount of ?ling, case management, administration, and arbitrator fees you are required to pay. Notwithstanding the foregoing, we will not 
        reimburse you for any fees if the arbitrator determines that your claim or dispute was frivolous or baseless. Each party will be responsible for its own fees, including attorneys� fees in 
        any arbitration, except that the arbitrator is permitted to award attorneys� fees to the prevailing party under applicable law or agreement.
        C. Arbitrators and Arbitration Rules. The party electing arbitration must choose between one of two organizations: the American Arbitration Association (�AAA�); or Judicial 
        Arbitration and Mediation Services (�JAMS�). The rules and codes of procedure of the chosen organization in effect when arbitration is elected will apply. Arbitration will be conducted 
        by a single arbitrator. The arbitrator will be bound by the terms of this Agreement and will be a retired judge or attorney with experience in ?nancial institutions.
        D. Effect of Arbitration Award. The arbitrator�s decision and award will be ?nal and binding on all parties, except for any right to appeal provided by the Federal Arbitration Act, and 
        may be entered in any court, state or federal, having jurisdiction. Any relief available in a court of law can be awarded by the arbitrator. 
     2. Federal Arbitration Act. This agreement is considered a transaction in interstate commerce. As such, the Federal Arbitration Act (Title 9 of the US Code) governs the interpretation and 
     enforcement of this arbitration provision. Any issue concerning the validity or enforcement of this arbitration provision, or whether it applies to any speci?c claim or dispute will be determined 
     by the arbitrator. 
     3. CLASS ACTION WAIVER. Unless prohibited by applicable law, arbitration will be solely brought in your individual capacity and be solely between you and us. Neither you 
     nor we have the right to participate in a class action in court or arbitration, either as a class representative or class member. No arbitration between you and us may be joined 
     or consolidated with any other arbitration. Under no circumstances shall there be any class action in arbitration. You and Royal acknowledge the Class Action Waiver is 
     material and essential to the arbitration of any claims or disputes and is non-severable from this arbitration provision. If the Class Action Waiver is limited, voided or found 
     unenforceable, then this arbitration provision (except for this sentence) shall be null and void with respect to such proceeding, subject to the right to appeal the limitation or 
     invalidation of the Class Action Waiver. 
     4. JURY TRIAL WAIVER. Whether any controversy is arbitrated or resolved by a court, you and Royal voluntarily and knowingly waive any right to a jury trial with respect to 
     such controversy to the fullest extent allowed by law.
     5. General.
        A. Severability; Survival. Except as provided in the Class Action Waiver above, if any term of this Agreement is found unenforceable for any reason, it shall be severed and the 
        remaining terms shall be enforced without regard to the invalid or unenforceable provisions. This Agreement shall survive termination of these Disclosures.
        B. Available Relief. This Agreement does not preclude you from informing any federal, state or local agency or entity of your dispute. Such agency or entity may be able to seek relief 
        on your behalf. Nothing in this Agreement limits your or our right, whether before, during or after the pendency of any arbitration proceeding, to exercise any self-help remedies, such 
        as set-off, or repossession and sale of collateral, or to obtain injunctive relief or interpleader relief. The exercise of these rights will not constitute a waiver of the right to submit any 
        dispute to arbitration.
        C. Exclusion. To remove any doubt, this Agreement does not apply to: (i) any consumer credit transaction secured by a dwelling (including a home equity line of credit secured by 
        your principal dwelling); or (ii) to any consumer credit obtained while you were a covered borrower as de?ned by the Military Lending Act.
     6. RIGHT TO OPT OUT. YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER BY SENDING A WRITTEN REQUEST TO 
     US AT ROYAL CREDIT UNION, ATTN: Deposit Operations, P.O. BOX 970, EAU CLAIRE, WI, 54702. YOUR WRITTEN NOTICE MUST INCLUDE YOUR NAME, ADDRESS, ACCOUNT 
     NUMBER, AND INDICATE YOUR CHOICE TO OPT OUT OF THE ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER. NOTICE MUST BE RECEIVED 
     WITHIN SIXTY (60) DAYS AFTER THIS AGREEMENT WAS DELIVERED OR OTHERWISE MADE AVAILABLE TO YOU. IF YOU FAIL TO OPT OUT WITHIN THIS SIXTY (60) DAY 
     PERIOD, YOU WILL BE DEEMED TO HAVE PROVIDED YOUR CONSENT TO THE RESOLUTION OF CLAIMS OR DISPUTES THROUGH BINDING ARBITRATION. OPTING OUT 
     OF ARBITRATION WILL NOT TERMINATE OR EFFECT ANY OTHER RIGHTS YOU OR WE HAVE UNDER THESE DISCLOSURES. IF YOU OPT OUT, YOU MUST OPT OUT OF ALL 
     TERMS OF THE ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER. YOU MAY NOT OPT OUT OF ONLY CERTAIN TERMS.
     7. IMPORTANT NOTICE. IF EITHER YOU OR WE ELECT TO RESOLVE A PARTICULAR CLAIM THROUGH ARBITRATION, YOU WILL GIVE UP YOUR RIGHT TO GO TO COURT TO 
     ASSERT OR DEFEND YOUR RIGHTS OR HAVE A JURY DECIDE THE CLAIM. ALSO, YOUR ABILITY TO OBTAIN INFORMATION FROM US AND TO APPEAL IS MORE LIMITED IN 
     AN ARBITRATION PROCEEDING THAN IN A LAWSUIT. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION.
                                          - 10 -
     TRUTH IN SAVINGS DISCLOSURE
     (Except as speci?cally described, the following disclosures apply to all accounts.) will be deposited into the qualifying Member�s Primary Base Savings account upon 
     Speci?c rates are enclosed on inserted rate sheets that may change from time to time.  quali?cation. 
     Current rates on all savings instruments are always available by calling 715-833-8168.
     1. Services Information                ACCOUNT DESCRIPTIONS
       In order to receive any services from Royal, the Member must open a Primary Savings  (More detailed information is available upon request)
       Account and maintain a $5 minimum balance. Though a Member must maintain a  PRIMARY SAVINGS AND OTHER SECONDARY SAVINGS:
       minimum of $5 in their Primary Savings Account, we will assess a monthly fee to  Description of Account: This is the primary credit union �Savings� Account. You must 
       Members age 18+ with Savings or Checking Accounts of $25 or less, inactive for six  execute a Membership Agreement and maintain a $5 balance in a primary share account 
       months or more, and with no other active services on that account. for membership in the credit union, allowing you to vote at the annual meeting, if all voting 
     2. Balance Information                 requirements are met, and to obtain other credit union bene?ts and services. Secondary 
       The minimum balance required to open each account is set forth in these Disclosures.  Savings can be established to meet the Member�s needs for separate Savings Accounts. 
       The minimum monthly balance required to avoid a service fee is set forth in these  This includes Real Estate Escrow accounts. The Escrow accounts have restrictions for 
       Disclosures. Dividends are calculated by the daily balance method that applies a daily  withdrawals for other than tax or insurance purposes. 
       periodic rate to the principal in the account each day. Dividends Compounded: Monthly
     3. Nature of the Dividend              Dividends Credited: Monthly
       Dividends are paid from current income and available earnings after required transfers  Minimum Opening Balance:  $5 for Primary Savings and $0 for any 
       to reserves at the end of the dividend period. The dividend rate and annual percentage     other Secondary Savings
       yield are the prospective rates and yields that Royal anticipates paying for the applicable  Minimum Monthly Balance:  $5 for Primary Savings and $0 for any 
       dividend period. The annual percentage yield assumes all dividends remain and are not     other Secondary Savings
       withdrawn from the account.          Balance Computation Method: Daily
                                            Account Limitations:  Account Transaction Limitations Apply
     4. Rate Information                    Fees:            See �Service Fees� Disclosure 
       See Royal�s rate card, visit rcu.org, or call 715-833-8168 to ?nd the dividend rate and 
       annual percentage yield on your accounts. All accounts are considered variable rate  MONEY MARKET ACCOUNT:
       accounts except the share certi?cate accounts and the ?xed IRA accounts that are  Description of Account: Our Money Market Account, with a minimum balance, offers you 
       contractually ?xed rates. The dividend rate and annual percentage yield may change  premium rates and convenient withdrawal privileges. The account is limited to a maximum of 
       at any time on the variable rate accounts as determined by the Board of Directors. The  six withdrawals per month without your physical presence at a branch. This includes but is 
       annual percentage yield assumes all dividends remain and is not withdrawn from the  not limited to transactions by means of online banking/business online banking, CompuTeller, 
       account.                             check, preauthorized payments to a third party, telephoning Member Service, or by automatic 
     5. Compounding and Crediting           transfer due to insuf?cient funds. Over-the-counter transactions are unlimited.
       Dividends will be compounded and credited as set forth in the account description 
                                            Dividends Compounded: Monthly
       portion of this packet. The dividend period for all accounts is monthly beginning on the 
                                            Dividends Credited: Monthly
       ?rst calendar day of the month and ending on the last calendar day of the month. The 
                                            Minimum Opening Balance: $10,000
       exceptions to this are the share certi?cates and the ?xed IRAs, which are detailed below.
                                            Minimum Monthly Balance: $10,000
     6. Account Limitations                 Balance Computation Method: Daily
       In compliance with Regulation D of the Federal Reserve Board, you are limited to  Account Limitations:  Limitations do apply as detailed in the  
       six transactions per month from each of your savings or Money Market accounts    disclosure. There is a minimum deposit of  
       without your physical presence at a branch or ATM. This includes but is not limited to    $100 and a minimum check amount of $250. 
       transactions by means of online banking/business online banking, CompuTeller, check,    Tiered dividend rates are paid on the entire  
       preauthorized payments to a third party, telephoning Member Service, or by automatic    daily collected balance of your account. The  
       transfer due to insuf?cient funds.                    balance tiers are:  
       For Federal Reserve bank reporting purposes, this account consists of a transaction    $.01-$9,999.99; $10,000-$24,999.99;  
       category and a savings category. Royal may periodically transfer funds not routinely    $25,000-$99,999.99; $100,000 and over. 
       needed to pay debits between these two categories. If your account is one on which    Account Transaction Limitations Apply
       dividends are paid, your dividend calculation will remain the same. Otherwise, the  Fees:  See �Service Fees� Disclosure
       savings category will be non-interest or non-dividend bearing and will be governed 
       by the rules governing our other savings accounts indicated within the �Your Ability to 
       Withdraw Funds at Royal Credit Union� section of this disclosure. This process will be  Share certi?cates (BOTH REGULAR AND MINI JUMBO):
       invisible to you and will not affect your available balance, the dividends you may earn,  Description of Account: Share certi?cate accounts offer a preferred rate in exchange 
       NCUA insurance protection, your monthly or quarterly statement, or any other features  for your commitment to leave funds on deposit for a set period of time. Early withdrawals 
       of this account. This process does not count toward the maximum of six Regulation D  are subject to dividend penalty. Generally, we offer share certi?cates with maturates of 
       transactions per month.              three, four, six, eight, twelve, eighteen, thirty, forty eight, and seventy two months. We 
                                            may offer a premium rate if the deposit is $50,000 (Mini Jumbo Share certi?cate) or more. 
       Royal may close your savings and/or checking account if that account is charged  All rates disclosed are assuming that the dividends earned are left in the investment and 
       with an excessive number of NSFs. If, at the time of closure, your account contains a  compounded. Withdrawal of the earned dividends will reduce future earnings.
       negative balance, the closure and the negative balance will be reported to a national 
       credit reporting agency. If any of your accounts have a negative balance for an extended  Dividends Compounded:  Monthly on all new share certi?cates. 
       period, the account will be closed and the negative balance will be reported to a national  Dividends Credited:  Monthly on all new share certi?cates. 
       credit reporting agency.             Minimum Opening Balance: $0
                                            Minimum Monthly Balance: $0
       Provisional credit is given for items cashed or deposited at Royal. If the item is returned 
                                            Balance Computation Method: Daily
       unpaid for any reason, we have the right to reserve the provisional credit and you agree 
                                            Account Limitations:  Early withdrawal penalty will be applied. 
       to reimburse us for the item. We reserve the right to automatically send the item to the 
                                                              Penalties for share certi?cates one year or 
       paying bank a second time. If we do so, we will not charge your account for the amount 
                                                              less - equivalent of 90 days dividends; greater 
       of the item or the fee. You agree to waive the notice of right of chargeback and authorize 
                                                              than one year up to and including three years - 
       re-presentment of the item without being given to you. A fee may be charged for such 
                                                              equivalent of 180 days dividends; greater than 
       returned item each time an item is returned, see �Service Fees� Disclosure.
                                                              three years - equivalent of one year�s dividends. 
     7. Accrual of Dividends                                  Automatically renewable share certi?cates will 
       Dividends will begin to accrue on the cash and non-cash deposits (e.g., checks) on the  be automatically extended for successive, like 
       business day you make the deposit to your account. If you close your account before  maturity periods unless:
       accrued dividends are credited, accrued dividends will be paid.
                                                              a) Upon or within ten days after such original or 
     8. National Credit Union Share Insurance Fund            extended maturity date, this share certi?cate is 
       All Member accounts in Royal are federally insured by the National Credit Union Share  surrendered and presented for payment;
       Insurance Fund to at least $250,000.
                                                              b) The credit union elects not to extend such 
     9. Bonus (WRI Clients Only)
                                                              maturity, in which case the share certi?cate 
       WRI clients are eligible for a $50 bonus upon the completion of ?nancial training. Coupon 
                                                              amount and any dividend will be paid to the 
       code required to obtain bonus. Immediately upon presentation of the coupon code, 
                                                              depositor. Expiring share certi?cate; upon 
       online or in person, the $50 will be deposited into your account. There is no minimum 
                                                              maturity the share certi?cate amount and 
       balance required to obtain bonus.
                                                              any dividend will be paid to the depositor by 
     10. Bonus (Employee Partnership Program Only)            transferring the amount into the Member�s 
       Employees from a partner employer are eligible to receive $225 bonus upon opening a  Primary Savings Account.
       new checking account and receiving two (2) qualifying direct deposits from the partnered  Fees:  See �Service Fees� Disclosure
       employer electronically deposited into the account. Royal will deposit the $225 bonus 
       into your Royal savings account after the second direct deposit. Existing checking 
       accounts do not qualify. Must not have had a previously closed checking account with 
       Royal within the last twelve (12) months. There is no minimum balance required to obtain 
       the bonus. Employment veri?cation required. The ?rst deposit must occur within the ?rst 
       sixty (60) days from the account opening. The account must remain open for six (6) 
       months. Must open and be primary on a Primary Base Savings account. The incentive 
                                          - 11 -
     TRUTH IN SAVINGS DISCLOSURE (CONT.)
     EASY SAVE INDIVIDUAL RETIREMENT ACCOUNT (IRA):          minimum balance of $700 must be
     Description of Account: IRAs are savings investments setup for the purpose of    maintained in the account or there will be a
     accumulating funds for retirement. All IRAs are regulated by the Internal Revenue    fee for the month that your balance falls
     Service. This investment has no term and can be added to periodically for the purpose of    below the minimum. The fee will be on
     accumulating funds to put into a ?xed IRA. (Special rates and other terms apply.)   the last day of the month.
                                            Fees:            See �Service Fees� Disclosure
     Dividends Compounded: Monthly
     Dividends Credited: Monthly
                                            SMART START CHECKING:
     Minimum Opening Balance: $5
                                            Description of Account: This account offers you the convenience of withdrawing funds
     Minimum Monthly Balance: $5
                                            by checks or other remote means.
     Balance Computation Method: Daily
                                            Dividends Compounded: None
     Account Limitations:  Minimum payroll deposit amount is $5.  
                                            Dividends Credited: None
                       Also IRS regulations apply. This investment  
                                            Minimum Opening Balance: $0
                       option is not available for Sep IRA�s.
                                            Minimum Monthly Balance: $0
     Fees:             See �Service Fees� Disclosure
                                            Balance Computation Method: None
                                            Account Limitations: None
     FIXED RATE INDIVIDUAL RETIREMENT ACCOUNTS (IRA) 
                                            Fees:            No Checking fees associated with this account.
     INCLUDING ROTH AND SEP:
                                                             Transaction and access to ATM may be   
     Description of Account: IRAs are savings investments set up for the purpose of 
                                                                                                                   charged as detailed in the �Service Fees�     
     accumulating funds for retirement. All IRAs are regulated by the Internal Revenue Service. 
                                             Disclosure
     The investments are in share certi?cate instruments. (Special rates and other terms apply 
     to these accounts.)
                                            HEALTH SAVINGS ACCOUNT (HSA) CHECKING:
     Dividends Compounded: Monthly          Description of Account: HSAs are savings investments set up for the purpose of
     Dividends Credited: Monthly            accumulating funds for paying for quali?ed medical expenses of the account holder and
     Minimum Opening Balance: $0            their dependents when they are covered by a High Deductible Health Plan (HDHP). This
     Minimum Monthly Balance: $0            account offers you the convenience of withdrawing funds by check or ATM/Debit Card.
     Balance Computation Method: Daily      All HSAs are regulated by the Internal Revenue Service. (Special rates and terms apply to
     Account Limitations:  Early withdrawal penalties will be the same as  these accounts.)
                       the penalties disclosed under the share  Dividends Compounded:  Monthly
                       certi?cate section plus any penalties imposed  Dividends Credited:   Monthly
                       by the IRS.          Minimum Opening Balance:  $0
     Fees:             See �Service Fees� Disclosure Minimum Average
                                            Monthly Balance:   $0
     FIXED RATE HEALTH SAVINGS ACCOUNT (HSA) SHARE CERTIFICATE: Balance Computation:  Daily
     Description of Account: HSAs are savings investments set up for the purpose of  Account Limitations:   Tiered dividend rates are paid on the entire
     accumulating funds for paying for quali?ed medical expenses of the account holder and    daily collected balance of your account. The
     their dependents when they are covered by a High Deductible Health Plan (HDHP). The    balance tiers are: $0 to $999.99; $1,000 to
     investments are in a share certi?cate instrument. (Special rates and terms apply to these    $4,999.99; $5,000 to $9,999.99; and $10,000
     accounts.)                                              or more.
                                            Fees:            See �Service Fees� Disclosure
     Dividends Compounded: Monthly
     Dividends Credited: Monthly
     Minimum Opening Balance: $0
     Minimum Monthly Balance: $0
     Balance Computation Method: Daily
     Account Limitations:  Early withdrawal penalties will be the same as  
                       the penalties disclosed under the share 
                       certi?cate section.
     Fees:             See �Service Fees� Disclosure
     VARIABLE RATE INDIVIDUAL RETIREMENT ACCOUNTS (IRA) 
     INCLUDING ROTH AND SEP:
     Description of Account: IRAs are savings investments set up for the purpose of 
     accumulating funds for retirement. All IRAs are regulated by the Internal Revenue Service. 
     The investments are two-year variable rate share certi?cate instruments. (Special rates and 
     other terms apply to these accounts.)
     Dividends Compounded: Monthly
     Dividends Credited: Monthly
     Minimum Opening Balance: $5
     Minimum Monthly Balance: $5
     Balance Computation Method: Daily
     Account Limitations:  Minimum payroll deposit amount is $5. An 
                       early withdrawal penalty equal to 180 days  
                       dividends will be accessed on the amount  
                       of the withdrawal if the account holder is  
                       under 591/2 years old, plus any penalties  
                       imposed by the IRS.
     Fees:             See �Service Fees� Disclosure
     SMART CHECKING:
     Description of Account: This account offers you the convenience of withdrawing funds
     by checks or other remote means.
     Dividends Compounded:   None
     Dividends Credited:  None
     Minimum Opening Balance:   $0
     Minimum Monthly Balance:  $0
     Balance Computation Method:  None
     Account Limitations:  None
     Fees:             No Checking fees associated with this
                       account. Transaction and access to ATM may
                       be charged as detailed in the �Service
                       Fees� Disclosure.
     SMART CHECKING PLUS:
     Description of Account: This account offers you the convenience of withdrawing funds
     by checks or other remote means.
     Dividends Compounded: Monthly
     Dividends Credited:  Monthly
     Minimum Opening Balance:   $700
     Minimum Monthly Balance:  $700
     Balance Computation Method:  Daily
     Account Limitations:   Limitations do apply to this account. A
                                          - 12 -
     ROYAL FUNDS TRANSFER NOTICE
     Royal will transfer (a �funds transfer�) as shown on the payment order.  See �Service Fees� 
     Disclosure. Other ?nancial institutions involved in the funds transfer may impose additional 
     fees.
     We will not be liable to you if we do not act upon or delay acting upon any funds transfer 
     order if any of the following circumstances occur:
       �  Legal order
       �  Emergency situation
       �  Interruption of communication
       �  Equipment failure
       �  War
       �  Other circumstances beyond our control
       �  Potential violation of any government regulation
     Fedwire is the wire transfer system of U.S. Federal Reserve Banks.  We or other ?nancial 
     institutions involved may use Fedwire to make the funds transfer.  If any part of the funds 
     transfer is carried by Fedwire, your rights and obligations regarding the funds transfer are 
     governed by Regulation J of the U.S. Federal Reserve Board.  Your funds transfer may be 
     carried by means other than Fedwire.
     If you provide us with both the name and account number of the person you wish to receive 
     the funds, be aware that we may process the funds transfer based on the account number 
     alone.  This could occur even if that account number identi?es a person other than the 
     one you named.  Similarly, if you provide the name and number of the receiving ?nancial 
     institution (including any intermediaries), we may process the funds transfer based on the 
     ?nancial institution�s number alone, even if it is an institution different from the one you 
     named.   If the correct person does not receive payment, you are still obligated to pay us the 
     amount of your funds transfer order.  Additional charges may apply regardless of whether 
     the wire is accepted or returned.  Royal will not be held liable for these charges.
     If we receive your funds transfer order after our cutoff time, we will process your order the 
     next business day.  Our cutoff times are generally 11:00 AM for international wires and 
     2:00 PM for domestic wires.  We reserve the right to reject funds transfer orders with no 
     liability to you and with no obligation to pay you interest for the period before you receive 
     noti?cation.  We may require funds be collected from the drawer�s ?nancial institution prior 
     to initiating the funds transfer.  We also reserve the right to require additional information 
     about the funds transfer, including the purpose for sending it.  If your funds transfer order is 
     rejected, we will notify you orally or in writing.  
     Once we have received your funds transfer order you no longer have the right to change or 
     cancel it.  We may make a reasonable effort to accommodate your request, but we are not 
     liable to you for failures to make changes or cancel the order.  You agree to pay any costs or 
     losses we incur in our attempt to change or cancel your funds transfer order.
     Funds transfer orders will be listed on your normal periodic statement. To do so, you must 
     notify us immediately if you think there is an error.  You need to send us a written statement 
     of facts no later than 14 days after the date you receive the ?rst statement on which the 
     error appears.
     If you are requesting a funds transfer to be sent outside the United States, you understand 
     you do so at your own risk.  Royal will not be liable for any reason if the funds are not 
     received or mis-applied during the funds transfer process.
     Royal will not be liable for consequential damages in the event that loss is sustained 
     because it has failed to carry out instructions in a reasonable manner.
                                          - 13 -
     VISA VARIABLE RATE CONSUMER CREDIT CARD DISCLOSURE
     Keep This Notice for Future Use         6 (c) If you did not pay the previous monthly statement balance in full by the due
     As used in this disclosure (the �Regulations�), �you� and �your� means natural persons, which  date shown on that statement, the interest rate as stated in Section 6 will be imposed 
     means each and all of those who applied for or received or who signed or used a card. �Card�  on the unpaid balance of credit purchases from the previous statement closing date 
     means each of your Visa credit cards issued by Royal or its predecessor. �We,� �us,� and �our�  and on credit purchases made during the current billing cycle from the transaction 
     mean Royal and �account� means your credit card account with us. These regulations apply to  date and will continue to accrue until the closing date of the billing cycle preceding the 
     cards issued to all natural persons unless otherwise stated. date on which the entire new balance is paid in full.
     1. Responsibility                         The balance of credit purchases subject to ?nance fee is the average daily outstanding 
       If you applied for and received a Card from us, you and all other persons obligated for  unpaid balance, which is determined by dividing the sum of the daily balances during 
       the card agree to these Regulations. If more than one person is obligated on a card, their  the billing cycle by the number of days in the cycle.  Each daily balance of credit 
       obligation shall be joint and several. Except for unauthorized use of a card, you agree to  purchases is determined by adding to the previous balance, new credit purchases 
       repay all debts and any ?nance fees, fees, and payment protection costs arising from use  posted on that date, and subtracting each payment and credit on the date of receipt, 
       of the Card on your account. For example, if you are a natural person, you agree to pay all  but excluding any unpaid ?nance fees, late, and any other fees.
       amounts owed as a result of use of the card or your account by you, your spouse, and your  7. Other Fees (See �Service Fees� Disclosure or visit rcu.org)
       minor children. You agree to pay all accounts owed as a result of use of the card or your 
       account by anyone else to whom you give the card or you authorize to use your account.  8. Security Interest
       If the Wisconsin Consumer Act (�WCA�) does not apply to the card or to your account, you  Each purchase and cash advance through your account is a loan by us to you in Wisconsin. 
       agree to pay to us all attorneys� fees incurred in collecting or attempting to collect amounts  You agree that the Wisconsin Consumer Act applies to all of these loans (the rate of ?nance 
       owed to us as a result of use of the card or your account. Your card may not be used for  fee and the penalties for violation of rate limitations will be governed by state law). If you 
       illegal transactions. We will terminate or withdraw any product or service if used in an illegal  give or have given us or the ?nancial institution named on your card a security interest in 
       manner or for an illegal transaction. You agree to hold harmless and indemnify Royal and  personal or business property to secure all of your debts, these loans will also be secured 
       reimburse Royal for losses incurred as a result of using the card for any illegal transactions. by that property (except clothing, household furnishings, and deposit accounts). These loans 
                                             will not be secured by any other property.
     2. Credit Line
       We will establish a credit line for you and advise you of its amount. You agree not to let the  9. Default: Termination
       account balance exceed the credit line, but you remain responsible for payment even if it  You will be in default if you fail to make a payment, including a payment under paragraph 
       does. Any account balance in excess of the credit line is payable immediately. We reserve  2, on time, twice during any 12-month period. You will also be in default if your ability to 
       the right to increase or reduce your credit line from time to time without affecting your  repay us is materially reduced by bankruptcy or insolvency proceedings involving you, your 
       obligation to pay the account balance. All Cards remain our property; and if we request, you  death, or your failure to abide by these regulations. We have the right to demand immediate 
       must recover and surrender to us all cards we have issued on your account. payment of your full account balance if you do not cure your default within 15 calendar days 
                                             after we send you a written notice of default. We have this right, without notice, if the default 
     3. Limitations of the Frequency and Dollar Amounts of Transfers is your third within 12 months, and we noti?ed you of the prior two and you cured those 
       For security reasons, there are limitations on the number and dollar amount of cash  defaults.
       withdrawals you may make per day at an ATM or POS terminal.  There also may be 
       limitations on the total number and dollar amount of Visa merchant purchases or Visa cash  Your privilege of using the card and the account shall expire on the date shown on the card 
       advances or Visa ATM withdrawals you may make each day. provided, however, if the card is used after the termination date, you shall remain responsible 
                                             for any fees made after the expiration date. You may terminate your account relationship with 
       Royal reserves the right to make periodic risk assessments and to change your maximum  us at any time by surrendering to us all of your cards, but you will remain liable to us for full 
       daily limits without notice.  We will not reduce your daily limits below $100 without giving you  payment of any balance of your account. We may revoke your card at any time without prior 
       prior notice.                         noti?cation and without affecting your obligation to pay the account balance.
       Individual terminals or terminal operators may also have limits on the frequency of cash  In the event of past due payments, a past due penalty rate not to exceed 18% annual 
       withdrawals or deposits performed at their terminals. percentage rate for the underlying and penalty rate shall be applied until the account is 
     4. Payment Protection Fees (for consumer use only) brought current for six months.
       If you are eligible and have elected to participate in one of our group payment protection  10. Monthly Payment
       programs, a premium fee based on the balance shown on your monthly statement will be  Unless we are prevented by law or unless we believe that your account is uncollectible, 
       posted to your account as a miscellaneous fee during your statement period. If you wish  we will mail you a statement each month in which your account has a balance of $1 or 
       to cancel your payment protection coverage, you must notify us in writing. If your payment  more provided, however, that if more than one person is obligated for a card, we need 
       protection is stopped for one of the reasons listed in your Borrower Security Contract, you  only to mail a statement to one of said persons. The fact that we do not send a monthly 
       must re-enroll if you wish to have payment protection reinstated. statement to each person obligated on a card shall not relieve any person to whom a 
     5. Promotional Visa Transfer Checks     monthly statement is not sent from liability on the account. This statement will show your 
       As part of a promotion, Royal cardholders may receive cash advance and/or balance  previous balance, current transactions on your account, amount available under your credit 
       transfer checks which may be used to access their Visa credit line.  Under no circumstances  line, fees and ?nance fees, new balance and minimum payments due. Each month you 
       will Royal be liable for the payment or nonpayment of a post-dated check.  If the account  must pay at least the minimum payment by the due date on the statement. You may pay 
       is delinquent or over the credit line when a check is presented for payment, the check will  more than the minimum payment; and if you pay the new balance in full, you may reduce 
       be returned non-suf?cient funds (NSF).  Royal cannot honor any check on an account that  or avoid additional ?nance fees unless you have a cash advance. Each minimum payment 
       has been closed.  Checks will only be honored when they are drawn by the Primary or Joint  will be the greater of $25 or 2% of your new balance. A minimum payment is required for 
       Owner(s) of the account.              each statement period in which there is a debit balance in your account; and any additional 
     6. Finance Fee                          amount paid, while reducing your balance, will not prepay any future minimum payments. 
       The interest will be set on a variable rate. We may increase or decrease the annual  Any past due minimum payment continues to be due immediately.
       percentage rate beginning with the ?rst billing cycle of the next calendar quarter and each  11. Preauthorized Payments
       calendar quarter thereafter. Each date on which the rate may be changed by us is called  Upon your authorization, the preauthorized payments are to remain in full force and 
       �change date.� The rate applicable to this card is based on an index. The annual percentage  effect until you cancel an online originated preauthorized payment using online banking/
       rate shall equal the highest prime rate published in the Wall Street Journal �Money Rate�  business online banking, or provide Royal with a written request to terminate preauthorized 
       tables on the last date of publication in the calendar month preceding each change date plus  payments that were set up in writing. If you request to change your preauthorized payment, 
       a margin of 4.5 percentage points not to exceed the allowable usury ceiling. The minimum  the current preauthorization must ?rst be cancelled and a new preauthorized payment 
       ?nance fee that will be imposed is $0.50. If we, on any change date, fail to increase the rate  request must be initiated.
       in accordance with changes in the index, we will not carry over and add any portion of that  If a preauthorized payment is returned unpaid, the payment to the credit card account 
       increase to any adjustment made on subsequent change dates. will be reversed. Refer to �Service Fees� Disclosure.
       In addition, there is a past due penalty rate such that the sum of the underlying interest and  You further understand and agree that Royal shall not be responsible for any act or 
       this fee shall equal 18% per annum. It is applied in this fashion: should there be a failure  failure to act on their part, except in the case of gross negligence or willful misconduct.  
       to have the account current for two months, then the interest rate, not to exceed 18% shall  Furthermore, you agree to hold Royal harmless from any claims, liabilities, attorneys� fees, 
       be imposed two months from that date and shall continue for a period of six months during  and other costs and expenses of any and every kind and nature which may be incurred by 
       which there is no past due or payment less than called for in the note or agreement, in which  reason of their performance under the Credit Card Preauthorized Payment request.
       event the penalty rate shall be removed and the underlying rate applied as long as you are 
       current.                             12. Foreign Transactions
                                             If your card is used to initiate a cross border transaction or to purchase goods or services 
       6 (a) Cash advance and balance transfer ?nance fees accrue on the outstanding daily   from a foreign merchant (an �international transaction�), the transaction amount may 
         balance from the date of advance or transfer, through the date paid. The balance of   be converted to US dollars using the exchange rate selected by Visa or Mastercard/
         cash advances subject to ?nance fee is the average daily outstanding unpaid balance,   Cirrus from the range of rates available in wholesale currency markets for the applicable 
         which is determined by dividing the sum of the daily balances during the billing cycle   central processing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself 
         by the number of days in the cycle. Each daily balance of cash advances is determined  receives, or the government-mandated rate in effect for the applicable central processing 
         by adding any new cash advances as of the transaction date or the ?rst day of the    date. The date of the conversion may differ from the transaction date and the posting 
         billing cycle in which posted, whichever is later, to the previous balance excluding any   date identi?ed in the monthly statement for your account. An international transaction is 
         unpaid ?nance fee, and subtracting each payment and credit on the date of receipt. any transaction that you complete or a merchant completes on your card outside of the 
       6 (b) If you paid the previous monthly balance in full by the due date shown on  United States, and includes internet transactions made in the United States but with a 
         that statement, the interest rate as stated in Section 6 will be imposed on credit  merchant who processes the transaction in a foreign country.  All international transactions 
         purchases you obtain through the use of your card that have not been paid by the due  are charged up to two percent (2%) for the Visa International Service Assessment Fee or 
         date shown on the current statement on which the transaction is detailed. Mastercard Cross Border fee. See �Service Fees� Disclosure for speci?c fee information.
         The balance of credit purchases subject to ?nance fee is the average daily outstanding  13. Disputes
         unpaid balance, which is determined by dividing the sum of the daily balances during  We are not responsible for the refusal or failure of any merchant, bank, or automated 
         the billing cycle by the number of days in the cycle. Each daily balance of credit  equipment to honor or accept your card. Except as indicated in the Billing Rights Summary 
         purchases is determined by adding to the previous balance, new credit purchases 
         posted on that date, and subtracting each payment as of the ?rst day of the billing 
         cycle, each credit on the date of receipt, but excluding any unpaid ?nance, late, and 
         any other fees.
                                          - 14 -
     VISA VARIABLE RATE CONSUMER CREDIT CARD DISCLOSURE (CONT.)
       below, we are not responsible for any goods or services you purchase with card credit and  YOUR BILLING RIGHTS
       you must resolve all disputes directly with the merchant. It is your responsibility to contact 
       the merchant to cancel all preauthorized, recurring, and unauthorized charges. Canceling  Keep This Notice for Future Use
       the card will not stop charges posting to the account. This notice contains important information about your rights and our responsibilities under the 
                                            Fair Credit Billing Act.
     14. Use
       You authorize us to pay from your account all items re?ecting purchases or cash advances  What to Do If You Find a Mistake on Your Statement
                                            If you think there is an error on your statement, write to us at:
       made with the Card in spite of the absence of your signature on a draft or the lack of 
       presentation of the card.            Royal Cardholder Services 
       Notify us at once at 1-800-853-0872 in the U.S. and 301-945-5785 (collect) out of the U.S.  Attn: Disputes & Inquiries 
       of any loss, theft, disappearance or possible unauthorized use of your card. Noti?cation  PO Box 970
       to us is given when steps have been taken as may be reasonably required in the ordinary  Eau Claire, WI 54702-4702 
       course of business to provide us with the pertinent information about the loss, theft, or 
       possible unauthorized use of a credit card. Noti?cation may be given, at your option, in  In your letter, give us the following information:
       person, by telephone at the numbers above, or in writing. � Account information: Your name and account number;
       If you furnish your card or Personal Identi?cation Number (PIN) to another person; you shall  � Dollar amount: The dollar amount of the suspected error;
       be deemed to have authorized all transactions that may be accomplished using the card or  � Description of problem: If you think there is an error on your bill, describe what you believe is 
       PIN until you have given actual notice to Royal that further transactions are unauthorized.    wrong and why you believe it is a mistake;  
       You shall be obligated to pay Royal the amount of any money, property, or services 
       obtained by the authorized use of the Card or PIN to the extent that Royal is unable to  You must contact us: 
       charge such amounts to the account; and you hereby authorize Royal to charge the amount  � Within 60 days after the error appeared on your statement. 
       of any such obligation to any other of your accounts at Royal. You shall at all times:  � At least 3 business days before an automated payment is scheduled, if you want to stop   
                                              payment on the amount you think is wrong.  
       1.) Safely keep the card and PIN and not permit anyone else to use them;
       2.) Not record the PIN on or near the Card or otherwise disclose or make it available to     
         anyone else;                       You must notify us of any errors in writing. You can telephone us at 1-800-835-0872, but if you 
       3.) Use the card, PIN, and terminals only as instructed and only for purposes authorized  do we are not rquired to investigate any potential errors and you may have to pay the amount 
         by Royal;                          in question.
       Some terminal owners and or networks may impose additional transaction fees, which will  What Will Happen After We Receive Your Letter
       be indicated at that terminal.       When we recieve your letter, we must do two things: 
                                            1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will    
       If you give your card number to a merchant to have on ?le, or for a recurring payment, 
                                              also tell you if we have already corrected the error.
       we may send account updates to that merchant. This includes, but is not limited to: new 
       expiration dates and new account/card numbers. If you wish to not have us send updates,  2. Within 90 days of receiving your letter, we must either correct the error or explain to you why  
       you may request us not to do so. Telephoning is the best way of doing this. Call us at 715-   we believe the bill is correct.
       833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in 
                                            While we investigate whether or not there has been an error: 
       person, or by writing us at:
                                            � We cannot try to collect any amount you question or report you as delinquent. 
       Credit Card Department               � The charge in question may remain on your statement, and we may continue to charge you  
       Royal Credit Union                      interest on that amount. 
       PO Box 970                           � While you do not have to pay the amount in question, you are responsible for the remainder         
       Eau Claire, WI 54702-0970               of your balance. 
     15. Effect of and Changes in Regulations � We can apply any unpaid amount against your credit limit. 
       These regulations are the contract that applies to all transactions on your account even  After we ?nish our investigation, one of two things will happen  
       though the sales, cash advances, or credit slips you sign contain different terms. We may  � If we made a mistake: You will not have to pay the amount in question or any interest or other  
       change these regulations from time to time by sending you advance written notice and your     fees related to that amount.
       use of the card or the account thereafter will indicate your agreement to those changes. To 
       the extent the law permits, and we indicate in our notice, amendments will apply to existing  � If we do not believe there was a mistake: You will have to pay the amount in question, along     
       account balances as well as future transactions. Our delay in exercising or our failure to     with applicable interest and fees. We will send you a statement of the amount you owe and     
       exercise any of our rights is not a waiver of those rights, and no waiver is valid unless it is     the date payment is due. 
       in writing and signed by us. You authorize us to investigate your credit standing at any time  If you receive our explanation but still believe your bill is wrong, you must write to us within 
       and to disclose to others information relating to your credit standing. 10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent 
                                            without also reporting that you are questioning your bill. We must also tell you the name of 
                                            anyone to whom we reported you as delinquent, and we must let those organizations know 
                                            when the matter has been settled between us. If we do not follow all of the rules above, you do 
                                            not have to pay the ?rst $50 of the amount you question even if your bill is correct.
                                            Your Rights If You Are Dissatis?ed With Your Credit Card Purchases
                                            If you are dissatis?ed with the goods or services that you purchased with your credit card, and 
                                            you have tried in good faith to correct the problem with the merchant, you may have the right 
                                            not to pay the remaining amount due on the purchase. 
                                            To use this right, all of the following must be true:
                                            (a) The purchase must have been made in your home state or within 100 miles of your current  
                                              mailing address, and the purchase price must have been more than $50;
                                            (b) You must have used your credit card for the purchase. Purchases made with cash advances  
                                              from an ATM or with a check that accesses your credit card account do not qualify; and
                                            (c) You must not yet have fully paid for the purchase.
                                            If all of the criteria are met and you are still dissatis?ed with the purchase, contact us in writing 
                                            at:
                                            Royal Cardholder Services 
                                            Attn: Disputes & Inquiries 
                                            PO Box 970 
                                            Eau Claire, WI 54702-4702
                                            While we investigate, the same rules apply to the disputed amount as discussed above. After 
                                            we ?nish our investigation, we will tell you our decision. At that point, if we think you owe an 
                                            amount and you do not pay, we may report you as delinquent. 
                                          - 15 -
     VISA VARIABLE RATE COMMERCIAL CREDIT CARD DISCLOSURE
     Keep This Notice for Future Use         set-off and apply any portion of, or the entire amount of, such funds toward payment of the 
     As used in this disclosure (the �Regulations�), �you� and �your� means businesses and  outstanding indebtedness, and/or, we may exercise our right to refuse to allow withdrawal 
     organizations, which means each and all of those who applied for or received or who signed or  from such accounts to the full extent of the delinquent amount.
     used a card. �Card� means each of your Visa credit cards issued by Royal or its predecessor.  7. Default: Termination
     �We,� �us,� and �our� mean Royal and �account� means your credit card account with us. These  You will be in default if you fail to make a payment, including a payment under paragraph 
     regulations apply to cards issued to all businesses and organizations unless otherwise stated. 2, on time, twice during any 12-month period. You will also be in default if your ability to 
     1. Responsibility                       repay us is materially reduced by bankruptcy or insolvency proceedings involving you, your 
       If you applied for and received a Card from us, you and all other persons obligated for  death, or your failure to abide by these regulations. We have the right to demand immediate 
       the card agree to these Regulations. If more than one person is obligated on a card, their  payment of your full account balance, exercise our right to set-off, and/or commence legal 
       obligation shall be joint and several. Except for unauthorized use of a card, you agree to  action if you are in default, and after complying with any notice requirements mandated by 
       repay all debts and any ?nance fees, fees, and insurance premiums arising from use of  law.
       the Card on your account. For example, if you are a natural person, you agree to pay all  Your privilege of using the card and the account shall expire on the date shown on the card 
       amounts owed as a result of use of the card or your account by you, your spouse, and your  provided, however, if the card is used after the termination date, you shall remain responsible 
       minor children. You agree to pay all accounts owed as a result of use of the card or your  for any fees made after the expiration date. You may terminate your account relationship with 
       account by anyone else to whom you give the card or you authorize to use your account. You  us at any time by surrendering to us all of your cards, but you will remain liable to us for full 
       agree to pay to us all attorneys� fees incurred in collecting or attempting to collect amounts  payment of any balance of your account. We may revoke your card at any time without prior 
       owed to us as a result of use of the card or your account. Your card may not be used for  noti?cation and without affecting your obligation to pay the account balance.
       illegal transactions. We will terminate or withdraw any product or service if used in an illegal 
       manner or for an illegal transaction. You agree to hold harmless and indemnify Royal and  In the event of past due payments, a past due penalty rate not to exceed 18% annual 
       reimburse Royal for losses incurred as a result of using the card for any illegal transactions. percentage rate for the underlying and penalty rate shall be applied until the account is 
                                             brought current for six months.
     2. Credit Line
       We will establish a credit line for you and advise you of its amount. You agree not to let the  8. Monthly Payment
       account balance exceed the credit line, but you remain responsible for payment even if it  Unless we are prevented by law or unless we believe that your account is uncollectible, 
       does. Any account balance in excess of the credit line is payable immediately. We reserve  we will mail you a statement each month in which your account has a balance of $1 or 
       the right to increase or reduce your credit line from time to time without affecting your  more provided, however, that if more than one person is obligated for a card, we need 
       obligation to pay the account balance. All Cards remain our property; and if we request, you  only to mail a statement to one of said persons. The fact that we do not send a monthly 
       must recover and surrender to us all cards we have issued on your account. statement to each person obligated on a card shall not relieve any person to whom a 
                                             monthly statement is not sent from liability on the account. This statement will show your 
     3. Limitations of the Frequency and Dollar Amounts of Transfers previous balance, current transactions on your account, amount available under your credit 
       For security reasons, there are limitations on the number and dollar amount of cash  line, fees and ?nance fees, new balance and minimum payments due. Each month you 
       withdrawals you may make per day at an ATM or POS terminal.  There also may be  must pay at least the minimum payment within 25 days after the statement closing date. 
       limitations on the total number and dollar amount of Visa merchant purchases or Visa cash  You may, of course, pay more than the minimum payment; and if you pay the new balance 
       advances or Visa ATM withdrawals you may make each day. in full, you may reduce or avoid additional ?nance fees unless you have a cash advance. 
       Royal reserves the right to make periodic risk assessments and to change your maximum  Each minimum payment will be the greater of $10 or 3% of your new balance. A minimum 
       daily limits without notice.  We will not reduce your daily limits below $100 without giving you  payment is required for each statement period in which there is a debit balance in your 
       prior notice.                         account; and any additional amount paid, while reducing your balance, will not prepay 
       Individual terminals or terminal operators may also have limits on the frequency of cash  any future minimum payments. Any past due minimum payment continues to be due 
       withdrawals or deposits performed at their terminals. immediately.
     4. Finance Fee                         9. Preauthorized Payments
       The interest will be set on a variable rate. We may increase or decrease the annual  Upon your authorization, the preauthorized payments are to remain in full force and 
       percentage rate beginning with the ?rst billing cycle of the next calendar quarter and each  effect until you cancel an online originated preauthorized payment using online banking/
       calendar quarter thereafter. Each date on which the rate may be changed by us is called  business online banking, or provide Royal with a written request to terminate preauthorized 
       �change date.� The rate applicable to this card is based on an index. The annual percentage  payments that were set up in writing. If you request to change your preauthorized payment, 
       rate shall equal the highest prime rate published in the Wall Street Journal �Money Rate�  the current preauthorization must ?rst be cancelled and a new preauthorized payment 
       tables on the last date of publication in the calendar month preceding each change date plus  request must be initiated.
       a margin of 4.5 percentage points. The calculation of annual percentage rate shall result  If a preauthorized payment is returned unpaid, the payment to the credit card account will 
       in a minimum rate of 8% and a maximum rate of the allowable usury ceiling. The minimum  be reversed. Refer to �Service Fees� Disclosure.
       ?nance fee that will be imposed is $0.50. If we, on any change date, fail to increase the rate  You further understand and agree that Royal shall not be responsible for any act or 
       in accordance with changes in the index, we will not carry over and add any portion of that  failure to act on their part, except in the case of gross negligence or willful misconduct.  
       increase to any adjustment made on subsequent change dates. Furthermore, you agree to hold Royal harmless from any claims, liabilities, attorneys� fees, 
       In addition, there is a past due penalty rate such that the sum of the underlying interest and  and other costs and expenses of any and every kind and nature which may be incurred by 
       this fee shall equal 18% per annum. It is applied in this fashion: should there be a failure to  reason of their performance under the Credit Card Preauthorized Payment request.
       have the account current for two months, then the interest rate, not to exceed 18% shall be  10. Foreign Transactions
       imposed and shall continue for a period of six months during which there is no past due or  If your card is used to initiate a cross border transaction or to purchase goods or services 
       payment less than called for in the note or agreement, in which event the penalty rate shall  from a foreign merchant (an �international transaction�), the transaction amount may 
       be removed and the underlying rate applied as long as you are current. be converted to US dollars using the exchange rate selected by Visa or Mastercard/
       4 (a) Cash advance and balance transfer ?nance fees accrue on the outstanding daily    Cirrus from the range of rates available in wholesale currency markets for the applicable 
         balance from the date of advance or transfer, through the date paid. The balance of   central processing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself 
         cash advances subject to ?nance fee is the average daily outstanding unpaid balance,   receives, or the government-mandated rate in effect for the applicable central processing 
         which is determined by dividing the sum of the daily balances during the billing cycle   date. The date of the conversion may differ from the transaction date and the posting 
         by the number of days in the cycle. Each daily balance of cash advances is determined   date identi?ed in the monthly statement for your account. An international transaction is 
         by adding any new cash advances as of the transaction date or the ?rst day of the    any transaction that you complete or a merchant completes on your card outside of the 
         billing cycle in which posted, whichever is later, to the previous balance excluding any   United States, and includes internet transactions made in the United States but with a 
         unpaid ?nance fee, and subtracting each payment and credit on the date of receipt. merchant who processes the transaction in a foreign country. All international transactions 
      4 (b)  The interest rate as stated in Section 4 (above) will be imposed on credit purchases of   are charged up to two percent (2%) for the Visa International Service Assessment Fee or 
         goods and services that you obtain through the use of your card only if you elect not   Mastercard Cross Border fee. See �Service Fees� Disclosure for speci?c fee information.
         to pay the entire new balance shown on your previous monthly statement within 25   11. Disputes
         days from the closing date of the statement. If you elect not to pay the entire new   We are not responsible for the refusal or failure of any merchant, bank, or automated 
         balance shown on your previous monthly statement within 25 days from the closing   equipment to honor or accept your card. Except as indicated in the Billing Rights Summary 
         date of the statement, a ?nance fee will be imposed on the unpaid balance of credit   below, we are not responsible for any goods or services you purchase with card credit and 
         purchases from the statement closing date and on credit purchases made during the   you must resolve all disputes directly with the merchant. It is your responsibility to contact 
         current billing cycle from the transaction date of each such credit purchase to the    the merchant to cancel all preauthorized, recurring, and unauthorized charges. Canceling 
         account and will continue to accrue until the closing date of the billing cycle preceding   the card will not stop charges posting to the account.
         the date on which the entire new balance is paid in full.   12. Use
         The balance of credit purchases subject to ?nance fee is the average daily outstanding  You authorize us to pay from your account all items re?ecting purchases or cash advances 
         unpaid balance, which is determined by dividing the sum of the daily balances during  made with the Card in spite of the absence of your signature on a draft or the lack of 
         the billing cycle by the number of days in the cycle. Each daily balance of credit  presentation of the card.
         purchases is determined by adding to the previous balance new credit purchases  Notify us at once at 1-800-853-0872 in the U.S. and 301-945-5785 (collect) out of the U.S. 
         posted through that date if the previous balance was not paid in full within 25 days of  of any loss, theft, disappearance or possible unauthorized use of your card. Noti?cation 
         the statement closing date, and subtracting each payment and credit on the date of  to us is given when steps have been taken as may be reasonably required in the ordinary 
         receipt, but excluding any unpaid ?nance fees.
                                             course of business to provide us with the pertinent information about the loss, theft, or 
     5. Other Fees (See �Service Fees� Disclosure or visit rcu.org) possible unauthorized use of a credit card. Noti?cation may be given, at your option, in 
                                             person, by telephone at the numbers above, or in writing.
     6. Security Interest
       Each purchase and cash advance through your account is a loan by us to you in Wisconsin.  If you furnish your card or Personal Identi?cation Number (PIN) to another person; you shall 
       If you give or have given us or the ?nancial institution named on your card a security interest  be deemed to have authorized all transactions that may be accomplished using the card or 
       in personal or business property to secure all of your debts, these loans will also be secured  PIN until you have given actual notice to Royal that further transactions are unauthorized. 
       by that property (except clothing, household furnishings). These loans will not be secured  You shall be obligated to pay Royal the amount of any money, property, or services 
       by any other property. By using your card you are granting us a security interest and lien  obtained by the authorized use of the Card or PIN to the extent that Royal is unable to 
       in all your funds in your present and future Royal Credit Union deposit accounts, to the full  charge such amounts to the account; and you hereby authorize Royal to charge the amount 
       amount of your credit card indebtedness with us.  Should you default under the terms of  of any such obligation to any other of your accounts at Royal. You shall at all times: 
       these Regulations, we may, at our sole option and as permitted by law, exercise our right of 
                                          - 16 -
     VISA VARIABLE RATE COMMERCIAL CREDIT CARD DISCLOSURE (CONT.)
       1.) Safely keep the card and PIN and not permit anyone else to use them; YOUR BILLING RIGHTS
       2.) Not record the PIN on or near the Card or otherwise disclose or make it 
       available to anyone else;            Keep This Notice for Future Use
       3.) Use the card, PIN, and terminals only as instructed and only for purposes  This notice contains important information about your rights and our responsibilities under the 
       authorized by Royal;                 Fair Credit Billing Act.
       Some terminal owners and or networks may impose additional transaction fees, which will  In Case of Errors or Inquiries about Your Bill
       be indicated at that terminal.       If you think there is an error on your statement, write to us at:
       If you give your card number to a merchant to have on ?le, or for a recurring payment,  Royal Cardholder Services 
       we may send account updates to that merchant. This includes, but is not limited to: new  Attn: Disputes & Inquiries 
       expiration dates and new account/card numbers. If you wish to not have us send updates,  PO Box 970
       you may request us not to do so. Telephoning is the best way of doing this. Call us at 715- Eau Claire, WI 54702
       833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in  In your letter, give us the following information:
       person, or by writing us at:
                                            � Your name and account number;
       Credit Card Department 
                                            � The dollar amount of the suspected error;
       Royal Credit Union 
       PO Box 970                           � Describe the error and explain, if you can, why you believe there is an error. If you need more  
       Eau Claire, WI 54702                    information, describe the item you are unsure about;
                                            � Send a copy of the statement the disputed charge shows on.
     13. Effect of and Changes in Regulations
       These regulations are the contract that applies to all transactions on your account even  We must hear from you no later than 60 days after we sent you the ?rst bill on which the error 
       though the sales, cash advances, or credit slips you sign contain different terms. We may  or problem appeared. You can telephone us at 1-800-835-0872 or write.
       change these regulations from time to time by sending you advance written notice and your  If you have authorized us to pay your credit card bill automatically from your savings or 
       use of the card or the account thereafter will indicate your agreement to those changes. To  checking account, you can stop the payment on any amount you think is wrong. To stop the 
       the extent the law permits, and we indicate in our notice, amendments will apply to existing  payment your letter must reach us seven business days before the automatic payment is 
                                            scheduled to occur.
       account balances as well as future transactions. Our delay in exercising or our failure to 
       exercise any of our rights is not a waiver of those rights, and no waiver is valid unless it is  Your Rights and Responsibilities After We Receive Your Written Notice
       in writing and signed by us. You authorize us to investigate your credit standing at any time  We must acknowledge your letter within 30 days unless we have corrected the error by then. 
       and to disclose to others information relating to your credit standing. Within 90 days, we must either correct the error or explain why we believe the bill is correct.
                                            After we receive your letter, we cannot try to collect any amount you question or report you as 
                                            delinquent. We can continue to bill you for the amount you question, including ?nance fees,  and 
                                            we can apply any unpaid amount against your credit limit. You do not have to pay any
                                            questioned amount while we are investigating, but you are still obligated to pay the parts of your 
                                            bill that are not in question.
                                            If we ?nd that we made a mistake on your bill, you will not have to pay any ?nance fees related   
                                            to any questioned amount. If we didn�t make a mistake, you may have to pay ?nance fees, and  
                                            you will have to make up any missed payments on the questioned amount. In either case, we 
                                            will send a statement of the amount you owe and the date that it is due. If you fail to pay the 
                                            amount that we think you owe, we will report you as delinquent. However, if our explanation 
                                            does not satisfy you and you write to us within ten days telling us that you still refuse to pay, we 
                                            must tell anyone we report you to that you have a question about your bill. We must also tell you 
                                            the name of anyone we reported you to. We must tell anyone we report you to that the matter 
                                            has been settled between us when it ?nally is.
                                          - 17 -
     YOUR ABILITY TO WITHDRAW FUNDS AT ROYAL CREDIT UNION
     Applies to transaction accounts...     SPECIAL RULES FOR NEW ACCOUNTS
                                            If you are a new Member, the following special rules will apply during the ?rst 30 days your 
     DEPOSITS MADE IN PERSON AT ROYAL OFFICES account is open.
     Our policy is to make funds from your cash and check deposits available to you on the ?rst  Funds from electronic direct deposits to your account will be available on the day we receive 
     business day after the day we receive your deposit. Electronic direct deposits will generally  the deposit. Funds from deposits of cash, wire transfers, and the deposits of cashier�s, 
     be available on the day we receive the deposit. Once they are available, you can withdraw  certi?ed, teller�s, traveler�s, and federal, state and local government checks will be available 
     the funds in cash and we will use the funds to pay checks that you have written. on the ?rst business day after the day of your deposit if the deposit meets certain conditions. 
     After we have made funds available to you and you have withdrawn the funds, you are still  For example, the checks must be payable to you.  
     responsible for checks you deposited that are returned to us unpaid for any reason. Funds from all other check deposits will be available on the ninth business day after the day 
     If you make a deposit before the posted closing time of the of?ce you are using, we will  of your deposit.
     consider that day to be the date of deposit. However, for determining the availability of your  *This funds availability policy applies only to transaction accounts. For checks that are 
     deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. deposited to non-transaction accounts and primary Savings Account, longer holds may 
     DEPOSITS MADE THROUGH AN ATM           apply.
     Royal�s policy is to make available immediately up to $225 of your total funds deposited 
     daily through a terminal. The remaining funds will become available in compliance with 
     regulatory requirements. The balance of your deposited funds generally will be available the 
     second business day following the day of deposit.
     After we have made funds available to you and you have withdrawn the funds, you are still 
     responsible for checks you deposit that are returned to us unpaid for any reason.
     For determining the availability of your deposits made through a terminal, every day is 
     a business day except Saturdays, Sundays, and federal holidays. If you make a deposit 
     through a terminal before 2:30 pm on a business day that we are open, we will consider that 
     day to be the day of your deposit. If you make a deposit through a terminal after 2:30 pm or 
     on a day we are not open, we consider that the deposit was made on the next business day 
     we are open.
     DEPOSITS MADE THROUGH A NIGHT DEPOSITORY LOCATED AT A ROYAL OFFICE
     Funds from your deposits made through a night depository are posted to your account by 
     the close of the business day we receive your deposit. At that time, in most cases you can 
     withdraw the funds in cash, and we will use the funds to pay checks that you have written.
     After we have made funds available to you and you have withdrawn the funds, you are still 
     responsible for checks you deposit that are returned to us unpaid for any reason.
     For determining the availability of your deposits through a night depository, every day is a 
     business day except Saturdays, Sundays, and federal holidays. If you make a deposit before 
     8:00 am on a business day that we are open, we will consider that day to be the day of your 
     deposit. However, if you make a deposit after 8:00 am or on a day we are not open, we 
     consider that the deposit was made on the next business day we are open.
     DEPOSITS MADE FOR ONLINE ACCOUNT ORIGINATION OR THROUGH BILL PAY/
     BUSINESS BILL PAY 
     Funds from your deposits made through the ACH system or from your debit or credit card 
     for online account origination and inbound transfers through Bill Pay/Business Bill Pay 
     will be made available on the third business day after the deposit is received by Royal. At 
     that time, you can withdraw the funds for cash and we will use the funds to pay items that 
     have been submitted for payment from your account. Every day is a business day except 
     Saturday, Sunday, and federal holidays.
     After we have made funds available to you and you have withdrawn the funds, you are still 
     responsible for deposits you have made that are returned to us as unpaid for any reason.
     LONGER DELAYS MAY APPLY
     In some cases, we will not make all of the funds that you deposit by check available to you 
     on the ?rst business day after the day of your deposit. Depending on the type of check that 
     you deposit, funds may not be available until the second business day after the day of your 
     deposit. The ?rst $225 of your deposits, however, may be available on the ?rst business day.
     If we are not going to make all of the funds from your deposit available on the ?rst business 
     day, we will notify you at the time you make your deposit. We will also tell you when the 
     funds will be available. If your deposit is not made directly to one of our team members, or if 
     we decide to take this action after you have left the premises, we will mail you the notice by 
     the day after we receive your deposit.
     If we cash a check for you that is drawn on another ?nancial institution, we may withhold the 
     availability of a corresponding amount of funds that are already in your account. If withheld, 
     those funds would be available at the time funds from the check we cashed would have 
     been available if you had deposited it. For example, if we cash a $225 check for you, $225 
     of funds already in your account will not be available until the beginning of the third business 
     day after the day we cashed the check. We will not notify you, if we delay your ability to 
     withdraw funds for the reason described in this paragraph, and we will tell you when the 
     funds will be available.   
     If you will need the funds from a deposit right away, you should ask us when the funds will 
     be available.
     In addition, funds you deposited by check may be delayed for a longer period under  the 
     following circumstances:
       �  We believe a check you deposit will not be paid.
       �  You deposit checks totaling more than $5,525 on any one day.
       �  You redeposit a check that has been returned unpaid.
       �  You have overdrawn your account repeatedly in the last six months.
       �  There is an emergency, such as failure of computer or communications 
        equipment.
     We will notify you if we delay your ability to withdraw funds for any of these reasons, and we 
     will tell you when the funds will be available. They will generally be available no later than 
     the fourth business day after the day of your deposit.
                                          - 18 -
     FRAUD ALERTS PROGRAM
     Fraud Alert text messaging is available to notify you of suspected incidents of ?nancial or 
     identify fraud.
     By entering your mobile phone number(s) you are successfully opting into the Fraud Alerts 
     Program, (i) you acknowledge and represent to Royal that you are the authorized user 
     of the mobile phone(s), or have been granted permission by the authorized user of the 
     mobile phone(s) to opt in such mobile phone(s) in the service; (ii) you grant Royal express 
     permission to send text messages to any mobile phone number you have enrolled in the 
     Fraud Alerts Program through the mobile phone carrier for each enrolled mobile phone 
     number unless and until such permission is  revoked in accordance with these terms and 
     conditions; and (iii) by opting in and granting such permission to Royal you are hereby 
     expressly requesting to receive such text messages even if the enrolled mobile number(s) 
     are on any federal, state, or other �Do Not Call List,� and you agree that such text messages 
     shall not be in violation of any restrictions or requirements associated with any such �Do Not 
     Call List.�  
     Fraud Text Alerts can be cancelled at any time by texting �STOP� to 23618 for your Debit 
     Card transactions or 37268 for your Credit Card transactions from your mobile phone. 
     You agree that your prior express consent to receive text alerts shall continue inde?nitely 
     unless you comply with the method described in the above sentence for cancelling your 
     prior express consent. You agree that other methods or means attempted to revoke your 
     prior express consent (e.g. phone call to a Royal, a letter sent to a Royal address, an 
     email sent to a Royal email address, a conversation with or a voicemail message left with 
     a Royal team member, etc.) are not valid means for revoking your consent and will not be 
     recognized by Royal, and you hereby release Royal from any liability related to your efforts 
     to revoke your prior express consent by other methods or means.
     If revoking your consent by texting �STOP� to 23618 for your Debit Card transactions 
     or 37268 for your Credit Card transactions, your text message must contain only the 
     word �STOP� without any additional words, spaces, or characters either before or after the 
     word �STOP.�  You hereby release Royal from any liability for your efforts to revoke your 
     permission via a text message that does not strictly comply with the terms stated in the ?rst 
     sentence of this paragraph.   
     By opting into Fraud Text Alerts, you hereby grant Royal express permission (without 
     quali?cation) to respond to your cancellation request by texting �STOP� to 23618 for your 
     Debit Card transactions or 37268 for your Credit Card transactions with a con?rmatory 
     text message in return that will (i) con?rm receipt of your cancellation request as well as 
     (ii) indicate that you will no longer receive text alerts from Royal. Royal will reasonably 
     endeavor to send you a text message con?rming your cancellation of text alerts in a timely 
     manner.
     Royal does not charge a fee for Fraud Text Alerts. Check your mobile phone carrier plan 
     details to see what rates may apply.  The number of text alerts you may receive depends on 
     the frequency and nature of your ?nancial activity.
     Royal reserves the right to change these terms or cancel the Fraud Text Alerts at any time. 
     Please check this Disclosure on a regular basis for changes. Your continued use of and 
     acceptance of text alerts after changes to the Disclosure are posted will mean that you 
     accept the modi?ed terms.
     In no event and under no cause of action, including negligence, shall Royal or its vendors or 
     their respective af?liates, of?cers, directors, customers, members, employees or authorized 
     agents (collectively, the �providers�), or your mobile phone carrier(s), be liable for any 
     damages, claims or losses incurred (including direct, compensatory, incidental, indirect, 
     special, consequential or exemplary damages), however caused and under any theory of 
     liability, arising from or in connection with text Alert services, and/or these terms, even if a 
     provider is advised of the possibility of such damages, claims or losses.
     Without limiting the generality of the foregoing, the providers shall not be liable to you or 
     any third party for: (i) your use of or inability to use the Fraud Text Alerts for any reason; (ii) 
     any inaccuracy, incompleteness or misinformation contained in any information provided 
     through the Fraud Text Alerts; (iii) unauthorized access to, or alteration or loss of, your 
     transmissions, data or other information that is collected, stored or sent in connection 
     with the Fraud Text Alerts; (iv) errors, system down time, network or system outages, ?le 
     corruption or service interruptions; or (v) any other use by you of the Fraud Text Alerts. In 
     addition, the providers shall not be liable if the Fraud Text Alerts cannot (or any part thereof) 
     cannot be provided or for any failure to perform any obligations contained in these terms 
     due to, directly or indirectly, the failure of any equipment, transmission or delivery problems, 
     or any industrial dispute, war, natural disaster, act of terrorism, explosion, act of god or any 
     other event beyond our control.
     You can text �HELP� to 23618 for your Debit Card transactions or 37268 for your Credit 
     Card transactions for help or call Royal at 800-341-9911 for more information.
                                    800-341-9911 � rcu.org
     842 10/01 (Rev. 01/21)
                                          - 19 -