4/7/2020                          Macy's Credit Card - Application Page
        Terms and Conditions
        Please read through the information below which contains annual percentage rates, fees, annual fees, other cost
        information, and other terms and conditions.
        (MCYDSNB922TC031920COB-COM)
         DEPARTMENT STORES NATIONAL BANK CREDIT CARD DISCLOSURES
                                        �
                       Macy�s American Express  Card       Macy�s Card
                       (May be used everywhere American (May be used at Macy�s, Macy�s Backstage
                           Express is accepted)           and macys.com)
        Interest Rates and Interest Charges
         Annual
                    25.24%                       25.24% 
         Percentage Rate
         (APR) for  This APR will vary with the market based on This APR will vary with the market based on
         Purchases  the Prime Rate.              the Prime Rate.
         APR for Cash 25.24%                     Not applicable
         Advances   This APR will vary with the market based on
                    the Prime Rate.
         Paying Interest Your due date is at least 25 days after the Your due date is at least 25 days after the
                    close of each billing cycle. We will not close of each billing cycle. We will not
                    charge you any interest on purchases if you charge you any interest on purchases if you
                    pay your entire balance by the due date pay your entire balance by the due date
                    each month. We will begin charging interest each month.
                    on cash advances on the transaction date.
         Minimum    If you are charged interest, the charge will be no less than $2.
         Interest Charge
         For Credit Card To learn more about factors to consider when applying for or using a credit card, visit the
         Tips from the website of the Consumer Financial Protection Bureau at
         Consumer   http://www.consumerfinance.gov/learnmore.
         Financial
         Protection
         Bureau
        Fees
         Transaction   
         Fees
           Cash      Either $5 or 4% of the amount of each cash Not applicable
           Advance   advance, whichever is greater.
           Foreign   3% of each purchase transaction in U.S. Not applicable
           Transaction dollars.*
         Penalty Fees  
           Late     Up to $40
           Payment
           Returned Up to $40
           Payment
         How We Will Calculate Your Balance: We use a method called "Daily Balance (including current transactions)".
         See your Credit Card Agreement for more details.
         Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in
         the Credit Card Agreement.
         For more information call Department Stores National Bank at 1-866-593-2543.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 1/19
    4/7/2020                          Macy's Credit Card - Application Page
         New York residents may contact the New York State Department of Financial Services by telephone, 1-800-342-
         3736, or visit its website, www.dfs.ny.gov, for free information on comparative credit card rates, fees and grace
         periods.
         *1% of the U.S. dollar amount is paid to American Express as a foreign currency conversion fee.
         Protections for Active Duty Service Members and their Dependents: Please see the section of the Credit
         Card Agreement entitled "Protections for Active Duty Service Members and their Dependents."
         INFORMATION ABOUT OUR CARDS
         What credit card am I applying for? Department Stores National Bank ("DSNB") is the issuer of the Macy�s
         American Express Card and the Macy�s Card. You will be considered for both the Macy�s American Express Card
         and the Macy�s Card. If approved for both, you will be asked to select which card you would like.
         TERMS AND CONDITIONS OF OFFER
           This offer is only valid for new accounts. You must be at least 18 years of age to apply (21 years of age in
           Puerto Rico). If you are married, you may apply separately. After credit approval, each applicant shall have
           the right to use the account to the extent of any credit limits set by the creditor and each applicant may be
           liable for all amounts of credit extended under the account to any joint applicant. Department Stores National
           Bank ("DSNB") ("we" or "us") is located in Sioux Falls, SD. Credit card offers are intended for residents of, and
           this is not an offer for the credit card to individuals outside of, the United States and its Territories.
           We may gather information about you, including from your employer, your bank, credit bureaus, and others, to
           verify your identity and determine your eligibility for credit, renewal of credit, and future extensions of credit. If
           you ask us, we will tell you whether or not we requested a credit bureau report, and the names and addresses
           of any credit bureaus that provided us with such reports.
           By submitting your application, you agree that the information in your application, as well as any updates to
           that information, will be provided to DSNB, Macy�s, Inc. and their affiliates.
           If you choose to provide your email address then you authorize (1) DSNB to contact you about your account
           and tell you about useful products and services and (2) Macy�s to email you information about upcoming
           promotions, sales, special events and other offers.
           By giving us a cell number or a number later converted to a cell number, you agree that we or our service
           providers can contact you at that number by autodialer, recorded or artificial voice, or a text. Your phone plan
           charges may apply.
           You may enroll in Alerts to receive messages about your credit card account(s).  If you enroll to receive Alerts
           via SMS text message, message and data rates may apply. You can reply �Stop� to cancel. Reply �Help� for
           help. Message frequency varies. SMS Alerts are supported by most major mobile providers in the U.S.,
           including AT&T, Verizon, Sprint and T-Mobile (T-Mobile is not liable for delayed or undelivered messages). 
           For help please call 1-866-593-2543. 
           Please see the Department Stores National Bank Credit Card Agreement for important information.
           You need not accept the credit card or pay any fee unless you use the card or have already used the account.
           For Important Information about your rights regarding our sharing of information about you, see the DSNB
           Privacy Notice below.
           The information about the cost of the card is accurate as of March 19, 2020. This information may have
           changed after that date. To find out what may have changed, write to us at P.O. Box 8051, Mason, OH 45040.
         Notice to Ohio Residents: The Ohio laws against discrimination require that all creditors make credit equally
         available to all creditworthy customers, and that credit reporting agencies maintain separate credit histories on
         each individual upon request. The Ohio Civil Rights Commission administers compliance with this law.
         Notice to Wisconsin Residents: No marital property agreement, unilateral statement or court decree adversely
         affects our rights, unless you give us a copy of such agreement, statement or court order before we grant you
         credit, or we have actual knowledge of its terms before your account is open. You must promptly provide your
         spouse�s name and address to us by calling 1-800-243-6552.
         IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT-
         To help the government fight the funding of terrorism and money laundering activities, Federal law
         requires all financial institutions to obtain, verify, and record information that identifies each person who
         opens an account.
         What this means for you: When you open an account, we will ask for your name, address, date of birth,
         and other information that will allow us to identify you. We may also ask to see your driver�s license and
         other identifying documents.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 2/19
    4/7/2020                          Macy's Credit Card - Application Page
           DEPARTMENT STORES NATIONAL BANK AMERICAN EXPRESS CREDIT CARD AGREEMENT
         This Credit Card Agreement is your contract with us. It governs the use of your card and account. Please
         read this Agreement carefully. Keep it for your records.
                                        Definitions
         account means the relationship established between you and us by this Agreement.
         APR means an annual percentage rate.
         authorized user means any person you allow to use your account.
         card means one or more cards or other access devices that we give you to get credit under this Agreement. This
         includes account numbers.
         we, us, and our mean Department Stores National Bank, the issuer of your account. Department Stores National
         Bank is located in Sioux Falls, SD.
         you, your, and yours mean the person who applied to open the account. It also means any other person
         responsible for complying with this Agreement.
                                       Your Account
         You agree to use your account in accordance with this Agreement. You must pay us for all amounts due on your
         account. This Agreement is binding on you unless you close your account within 30 days after receiving the card
         and you have not used or authorized use of the card. Your account must only be used to purchase goods and
         services for personal, family and household use. Your account must only be used for lawful transactions.
         Authorized Users. You may request additional cards for authorized users. You must pay us for all charges made
         by authorized users. You must pay us even if you did not intend to be responsible for those charges. You must
         notify us to withdraw any permission you give to an authorized user to use your account.
         Joint Accounts. If this is a joint account, each of you is responsible individually and together for all amounts
         owed. Each of you is responsible even if the account is used by only one of you. You will continue to be liable for
         the entire balance of the account, even if your co-applicant is ordered by a court to pay us. You will remain liable
         to us if your co-applicant fails to pay as ordered by the court. Your account status will continue to be reported to
         the credit bureau under each of your names. The delivery of notices or billing statements to either of you serves
         as delivery to each of you. We may rely on instructions given by either of you. We are not liable to either of you
         for relying upon such instructions.
         Credit Limit. Your initial credit limit is on the confirmation screen you receive when your application for a new
         account is approved online. After that, your credit limit appears on your billing statement. The full amount of your
         credit limit is available to use where the card is honored. We may reduce or increase your credit limit at any time
         for any reason as permitted by law. We will notify you of any change, but the change may take effect before you
         receive the notice. We may, from time to time, establish limits on the amount of cash advances that may be
         charged to your account. You should always keep your total balance below the credit limit. However, if the total
         balance goes over your credit limit you still must pay us. If your account has a credit balance, we may reduce the
         credit balance by any new charges on your account. You may not maintain a credit balance in excess of your
         credit limit.
         Checks. We may provide you with convenience checks. When we do, any use will be a cash advance transaction
         even if you use the check to make a payment to another creditor. You may not use convenience checks to pay an
         amount owed to us under this Agreement or to pay another account with us or an affiliate. We do not certify these
         checks or return any checks that have been paid.
         Billing Statement. Your billing statement shows the New Balance. This is the total amount you owe us on the
         Statement Closing Date. To determine the New Balance, we begin with the total balance at the start of the billing
         cycle. We add any purchases or cash advances. We subtract any credits or payments. We then add any interest
         charges or fees and make other adjustments.
         Your billing statement also shows your transactions; the Minimum Payment Due and payment due date; your
         credit limit; and your interest charges and fees.
         We deliver a billing statement to only one address. You must notify Customer Service of a change in address. We
         may stop sending you statements if we deem your account uncollectible or start collection proceedings; but we
         may continue to add interest and fees as permitted by law.
                                         APRs
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 3/19
    4/7/2020                          Macy's Credit Card - Application Page
         Variable APRs Based on Prime. If any APR is based on the U.S. Prime Rate (�Prime Rate�), the APR will equal
         the Prime Rate plus an additional amount. If the Prime Rate increases, it will cause the APR to increase. If the
         Prime Rate decreases, it will cause the APR to decrease. For each billing cycle we use the Prime Rate published
         in The Wall Street Journal two business days before the Statement Closing Date. If the Prime Rate causes an
         APR to change, we put the new APR into effect as of the first day of the billing cycle for which we calculate the
         APR. We apply the new APR to any existing balances, subject to any promotional rate that may apply. If The Wall
         Street Journal does not publish the Prime Rate, we will use a similar published rate.
         APR for Purchases. There is a variable regular purchases APR. It equals the Prime Rate plus 21.99%. As of
         March 19, 2020, this Annual Percentage Rate is 25.24%. This APR equals a daily periodic rate of 0.06915%.
         APR for Cash Advances. There is a variable regular cash advance APR. It equals the Prime Rate plus 21.99%.
         As of March 19, 2020, this Annual Percentage Rate is 25.24%. This APR equals a daily periodic rate of
         0.06915%.
         Effect of APR Increases. If an APR increases, interest charges increase. Your minimum payment may increase
         as well.
                                       Promotions
         We may offer promotional terms for all or a part of any balances. Any promotional terms may apply for a limited
         period of time. They will be governed by the terms of the promotional offer and this Agreement. They may include
         the Special Event and Club Plan offers described below. We may offer other promotional offers from time to time.
         Your promotional terms will end when the promotional period expires.
         Special Event offers. If a promotional offer is a Special Event offer, interest is deferred, which means no interest
         charges will be imposed on the Special Event balance if you pay the balance in full by the end of the promotional
         period for that Special Event balance. We will impose interest charges on the Special Event balance at the APR
         for regular purchases from the date of purchase if you do not pay the balance in full by the end of the promotional
         period.
         Club Plan offers. If a promotional offer is a Club Plan offer, no interest charges will be imposed on the Club Plan
         balance.
                                Interest Charges Based on APRs
        Interest Charges. We impose interest charges when we apply APRs to your account balances. We do this every day
        by using a daily periodic rate. To get a daily periodic rate, we divide the APR by 365.
        When Interest Charges Begin. We begin to impose interest charges the first day we add a charge to a daily
        balance. The charges we add to a daily balance include purchases and cash advances. They also include interest
        charges and fees. We continue to impose interest charges until we credit your account with full payment of the total
        amount you owe us. This method of assessing interest charges described in this section may result in a billing
        statement with only an interest charge.
        Grace Period on Purchases. You can avoid interest charges on purchases, but not on cash advances or excluded
        promotional balances. This is called a grace period on purchases. The grace period is at least 25 days. To get a
        grace period on purchases, you must pay the New Balance by the payment due date every billing cycle. If you do
        not, you will not get a grace period until you pay the New Balance for two billing cycles in a row.
        If you have a balance subject to a Special Event promotion and that promotion does not expire before the payment
        due date, that balance (an �excluded promotional balance�) is excluded from the amount you must pay in full to get a
        grace period on a purchase balance. In addition, if you have a Club Plan balance, that balance (an �excluded
        promotional balance�) is excluded from the amount you must pay in full to get a grace period on a purchase balance.
        However, you must still pay any separately required payment on the excluded promotional balance. In billing cycles
        in which payments are allocated to Special Event balances first, the Special Event balance will be reduced before
        any other balance on the account. However, you will continue to get a grace period on purchases, so long as you pay
        the New Balance (less any excluded promotional balance plus any separately required payment on an excluded
        promotional balance) in full by the payment due date each billing cycle.
        Other promotional offers not described above may also allow you to have a grace period on purchases without
        having to pay all or a portion of the promotional balance by the payment due date. If either is the case, the
        promotional offer will describe what happens.
        Calculation of Interest Charges � Daily Balance Method (Including Current Transactions). We calculate interest
        charges each billing cycle. To do this:
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 4/19
    4/7/2020                          Macy's Credit Card - Application Page
          We start with each of your different balances. These balances include, for example, regular purchases, regular
          cash advances, and different promotional balances. (When we calculate interest charges, we treat each Special
          Event transaction separately even if it has the same terms as another Special Event transaction.)
          We calculate the daily balance for each of your different balances. To get a daily balance, we start with the
          balance as of the end of the previous day. We add any interest charge on the previous day�s balance. (This
          results in daily compounding of interest charges.) We add any new charges. We then subtract any new credits or
          payments.
          We multiply each daily balance by the daily periodic rate that applies to it. We do this for each day in the billing
          cycle. This gives us the daily interest charges for each of your different balances.
          We add up all the daily interest charges. The sum is the total interest charge for the billing cycle.
          You authorize us to round interest charges to the nearest cent.
        When we calculate daily balances, we add a purchase or cash advance as of the Transaction Date. (The Transaction
        Date for a cash advance is the date we get a request to complete a transaction. When you send a convenience
        check directly to someone, the Transaction Date is the date we receive the check for payment. The Transaction Date
        is on the billing statement.) We add a transaction fee to the same balance as the transaction. We generally add other
        fees to the regular purchase balance. We subtract a payment or credit as of the day it is credited to the account and
        then make other adjustments. We treat a credit balance as a balance of zero.
        Minimum Interest Charge. If we charge you interest, the charge will be no less than $2. We add the charge to the
        regular purchase balance or allocate it among one or more of the balances that accrues interest.
        Balance Subject to Interest Rate. Your statement shows a Balance Subject to Interest Rate. It shows this for each
        different balance. The Balance Subject to Interest Rate is the average of the daily balances during the billing cycle. A
        billing cycle begins on the day after the Statement Closing Date of the previous billing cycle. It includes the
        Statement Closing Date of the current billing cycle.
                                         Fees
        Transaction Fee for Cash Advances. You take a cash advance if you use a cash advance convenience check; get
        money through an automated teller machine (ATM); or get money through home banking or a financial institution. For
        each cash advance we add a transaction fee of 4% of the amount of the cash advance, but not less than $5.
        Transaction Fee for Purchases in Foreign Currency. We charge you a fee of 3% of the U.S. dollar amount of each
        purchase made in a currency other than U.S. dollars, regardless of where the transaction takes place or who the
        merchant is. 1% of the U.S. dollar amount is paid to American Express as a foreign currency conversion fee.
        Late Fee. We may add a late fee for each billing cycle in which you have a past due payment. For late fee purposes,
        you have a past due payment any time you fail to pay the Minimum Payment Due (less the Amount Over Credit Limit
        shown on your billing statement) by the payment due date. The fee will be $29; or $40 for any additional past due
        payment during the next six billing cycles after a past due payment. However, the fee will not exceed the amount
        permitted by law. We add this fee to the regular purchase balance.
        Returned Payment Fee. We may add a returned payment fee for a returned payment. A returned payment is an
        electronic debit, payment check, or similar payment instrument, that is returned unpaid. We may add this fee the first
        time your payment is returned, even if it is not returned upon resubmission. The fee will be $29; or $40 for any
        additional returned payment during the next six billing cycles after a returned payment. However, the fee will not
        exceed the amount permitted by law. We add this fee to the regular purchase balance.
        Returned Convenience Check Fee. We may add a returned convenience check fee for a returned convenience
        check. A returned convenience check is any convenience check we do not honor. We may not honor these checks if
        the amount of the check would cause the balance to go over the cash advance limit or credit limit. We also may not
        honor these checks if you default; if you did not comply with our instructions regarding the check; if your account has
        been closed; or for other reasons. The fee will be $29; or $40 for any returned convenience check during the next six
        billing cycles after a returned convenience check. However, the fee will not exceed the amount permitted by law. We
        add this fee to the regular purchase balance.
                             Information on Foreign Currency Conversion
        Our network provider is American Express. American Express converts transactions in foreign currencies into U.S.
        dollars. American Express follows its own procedures to do so. These may change from time to time without notice.
        Currently, American Express uses any conversion rate required by applicable law. If there is none, it uses the highest
        interbank rate it selects on the business day before the day it processes the transaction. A third party may convert a
        transaction into U.S. dollars or another currency before sending it to our network provider. In these cases, the third
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 5/19
    4/7/2020                          Macy's Credit Card - Application Page
        party selects the conversion rate. In all cases, the conversion rate you get is the one used on the transaction�s
        processing date. This may be different from the one in effect on the Transaction Date or posting date for the
        transaction.
                                        Payments
        Making Payments. You may pay all or part of your account balance at any time. However, you must pay at least the
        Minimum Payment Due by the payment due date each billing cycle. The sooner you pay the New Balance, the less
        you will pay in interest charges.
        We calculate the Minimum Payment Due as follows. We begin with any past due amount. We add any amount in
        excess of your credit limit. We add the amount due on each Club Plan balance. We add any amount required by the
        Promotion Calculation. We also add the largest of the following:
          The Calculated New Balance if it is less than $29;
          $29 if the Calculated New Balance is at least $29; or
          1% of the Calculated New Balance (the result is rounded up to the nearest dollar) plus the amount of your billed
          interest charges on that balance, any minimum interest charge allocated to that balance, and any applicable late
          fee. However, we subtract interest charges that accrued during prior billing cycles on a Special Event balance
          that ended during the billing cycle covered by the statement.
        The Calculated New Balance equals the New Balance on the billing statement less any balances subject to a Club
        Plan or the Promotion Calculation.
        The amount due on a Club Plan balance is the smaller of:
          1/12th of the Club Plan�s Highest Balance plus any credit protection or credit insurance fee allocated to that
          balance. (The result is rounded up to the nearest dollar.) Or
          The Club Plan�s balance on the Statement Closing Date.
        For each Club Plan balance, the Highest Balance is the highest Club Plan balance on a Statement Closing Date, less
        any credit protection or credit insurance fee allocated to that balance for that cycle, since the last time that balance
        was zero. The balance is zero at account opening.
        If you have a Special Event balance subject to the Promotion Calculation, the Promotion Calculation will equal 1% of
        this balance during the promotion period. (The result is rounded up to the next nearest cent.) After the promotion
        period, any remaining Special Event balance will be included in the Calculated New Balance. The Promotion
        Calculation will apply if, based on the amount of the Special Event transaction as shown on the first statement that
        displays the transaction and the dollar amount in the Minimum Payment Due calculation in effect at the time of the
        transaction, we determined that paying such dollar amount each billing cycle would result in repayment of the Special
        Event balance before the end of the promotion period.
        The Minimum Payment Due may reflect adjustments to the New Balance. The Minimum Payment Due is never more
        than the Calculated New Balance plus the Promotion Calculation plus the amount due on a Club Plan balance.
        Application of Payments. Payments in excess of the Minimum Payment Due are applied in accordance with law.
        This means that we will generally apply payments in excess of the Minimum Payment Due to higher APR balances
        first. However, excess payments received before a Special Event promotion expires are applied to the Special Event
        promotional balance first in the last two billing cycles of the promotional period. And, if the expiration date of a
        Special Event promotion is before the payment due date in the billing cycle in which the Special Event promotion
        expires, excess payments received before the Special Event promotion expires are applied to the Special Event
        promotional balance first in the last three billing cycles of the promotional period. Payments equal to or less than the
        Minimum Payment Due and credits are applied at our discretion and you authorize us to apply payments and credits
        in a way that is most favorable or convenient for us. This may include applying such payments and credits to lower
        APR balances first and to balances with longer promotional periods first.
        Payment Instructions. We credit your payments in accordance with our payment instructions on the billing
        statement. You must pay us in U.S. dollars. To do so, you must use a check, similar instrument, or electronic debit
        that is drawn on and honored by a bank in the U.S. Do not send cash. We can accept late or partial payments, or
        payments that reflect �paid in full� or other restrictive endorsements, without losing our rights. We also reserve the
        right to accept payments made in foreign currency and instruments drawn on funds on deposit outside the U.S. If we
        do, we select the currency conversion rate. We will then credit your account in U.S. dollars after deducting any costs
        incurred in processing your payment. Or we may bill you separately for these costs.
                                      Credit Reporting
        We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults
        on your account may be reflected in your credit report. We may report account information in your name and the
        names of authorized users. We may also obtain follow-up credit reports on you. If you think we reported incorrect
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 6/19
    4/7/2020                          Macy's Credit Card - Application Page
        information to a credit bureau, write us at the address shown on the back of your billing statement in the section titled
        "Disputed Accuracy of Credit Report". We will investigate the matter. We will then tell you if we agree or disagree with
        you. If we agree with you, we will contact each credit bureau to which we reported and request a correction. If we
        disagree with you, we will tell you that.
                                     Information Sharing
        You authorize us to share information about you as permitted by law. This includes information we get from you and
        others. It also includes information about your transactions with us. Please see our Privacy Notice for details about
        our information sharing practices. The identifying information you provided in your credit application (including name,
        address, telephone number, email address and social security number) as well as any updates to that information is
        provided to us, Macy�s, Inc. and their affiliates.
                                  Changes to this Agreement
        We may change the rates, fees, and terms of this Agreement from time to time as permitted by law. The
        changes may add, replace, or remove provisions of this Agreement. We will give you advance written notice
        of the changes and a right to opt out to the extent required by law.
                                         Default
        You default under this Agreement if you fail to pay the Minimum Payment Due by its due date; go over your credit
        limit; pay by a check or similar instrument that is not honored or that we must return because it cannot be processed;
        pay by electronic debit that is returned unpaid; file for bankruptcy; or fail to comply with the terms of this Agreement.
        If you default, we may close your account and, to the extent permitted by law, demand immediate payment of the
        total balance.
                       Refusal of the Card, Closed Accounts, and Related Provisions
        Refusal of the Card. We do not guarantee approval of transactions. We are not liable for transactions that are not
        approved. That is true even if you have enough credit. We may limit the number of transactions approved in one day.
        If we detect unusual or suspicious activity, we may suspend your credit privileges.
        Preauthorized Charges. We may suspend any automatic or other preauthorized card charges you arrange with a
        third party. We may do this if you default; if the card is lost or stolen; or we change your account for any reason. If we
        do this, you are responsible for paying the third party directly if you wish to do so. You are also responsible for
        reinstating the preauthorized charges if you wish to do so and we permit it.
        Lost or Stolen Cards, Account Numbers, or Convenience Checks. You must call us if any card, account number,
        or check is lost or stolen. You must also call us if you think someone used or may use them without permission.
        When you call, we may require you to provide information to help our investigation. We may require you to provide
        this information in writing. For example, we may ask you to identify any charges that were not made by you or
        someone authorized by you. We may also ask you to confirm that you received no benefit from those charges.
        Closing Your Account. You may close your account by notifying us in writing or over the phone. If you close your
        account, you must still repay the total balance in accordance with this Agreement. We may also close your account
        or suspend account privileges at any time for any reason. We may do this without prior notice to you. We may also
        reissue a different card at any time. You must return any card to us upon request.
                     Protections for Active Duty Service Members and their Dependents
        Protections. Federal law provides important protections to members of the Armed Forces and their dependents
        relating to extensions of consumer credit. In general, the cost of consumer credit to a member of the Armed Forces
        and his or her dependent may not exceed an annual percentage rate of 36 percent. This rate must include, as
        applicable to the credit transaction or account: The costs associated with credit insurance premiums; fees for
        ancillary products sold in connection with the credit transaction; any application fee charged (other than certain
        application fees for specified credit transactions or accounts); and any participation fee charged (other than certain
        participation fees for a credit card account). You are entitled to these protections if you are a Covered Borrower, as
        defined below.
        Covered Borrower. You are a Covered Borrower if, in connection with the opening of your account, we determine
        you are an active duty member of the Armed Forces (including active Guard and Reserve duty) or a dependent of an
        active duty member. You will cease to be a Covered Borrower if we determine you are no longer an active duty
        member of the Armed Forces (including active Guard and Reserve duty) or a dependent of an active duty member.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 7/19
    4/7/2020                          Macy's Credit Card - Application Page
        Oral Disclosures. If you are a Covered Borrower, you may obtain information related to your account, including
        information about these protections and your payment obligation, by calling 1-877-625-6379.
        Arbitration. The section of the Credit Card Agreement entitled �ARBITRATION� does not apply if you are a
        Covered Borrower at the time your account is opened.
                                      ARBITRATION
        PLEASE READ THIS PROVISION OF THE AGREEMENT CAREFULLY.
        THIS SECTION PROVIDES THAT DISPUTES MAY BE RESOLVED BY BINDING ARBITRATION. ARBITRATION
        REPLACES THE RIGHT TO GO TO COURT, HAVE A JURY TRIAL OR INITIATE OR PARTICIPATE IN A CLASS
        ACTION. IN ARBITRATION, DISPUTES ARE RESOLVED BY AN ARBITRATOR, NOT A JUDGE OR JURY.
        ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN IN COURT. THIS ARBITRATION
        PROVISION IS GOVERNED BY THE FEDERAL ARBITRATION ACT (FAA), AND SHALL BE INTERPRETED IN
        THE BROADEST WAY THE LAW WILL ALLOW.
        Covered claims
          You or we may arbitrate any claim, dispute or controversy between you and us arising out of or related to your
          account, a previous related account or our relationship (called "Claims").
          If arbitration is chosen by any party, neither you nor we will have the right to litigate that Claim in court or
          have a jury trial on that Claim.
        Except as stated below, all Claims are subject to arbitration, no matter what legal theory they�re based on or what
        remedy (damages, or injunctive or declaratory relief) they seek, including Claims based on contract, tort (including
        intentional tort), fraud, agency, your or our negligence, statutory or regulatory provisions, or any other sources of law;
        Claims made as counterclaims, cross-claims, third-party claims, interpleaders or otherwise; Claims made regarding
        past, present, or future conduct; and Claims made independently or with other claims. This also includes Claims
        made by or against anyone connected with us or you or claiming through us or you, or by someone making a claim
        through us or you, such as a co-applicant, authorized user, employee, agent, representative or an
        affiliated/parent/subsidiary company.
        Arbitration limits
          Individual Claims filed in a small claims court are not subject to arbitration, as long as the matter stays in small
          claims court.
          We won�t initiate arbitration to collect a debt from you unless you choose to arbitrate or assert a Claim against us.
          If you assert a Claim against us, we can choose to arbitrate, including actions to collect a debt from you. You may
          arbitrate on an individual basis Claims brought against you, including Claims to collect a debt.
          Claims brought as part of a class action, private attorney general or other representative action can be arbitrated
          only on an individual basis. The arbitrator has no authority to arbitrate any claim on a class or representative
          basis and may award relief only on an individual basis. If arbitration is chosen by any party, neither you nor we
          may pursue a Claim as part of a class action or other representative action. Claims of 2 or more persons may not
          be combined in the same arbitration. However, applicants, co-applicants, authorized users on a single account
          and/or related accounts, or corporate affiliates are here considered as one person.
        How arbitration works
          Arbitration shall be conducted by the American Arbitration Association ("AAA") according to this arbitration
          provision and the applicable AAA arbitration rules in effect when the claim is filed ("AAA Rules"), except where
          those rules conflict with this arbitration provision. You can obtain copies of the AAA Rules at the AAA�s website
          (www.adr.org) or by calling 800-778-7879. You or we may choose to have a hearing, appear at any hearing by
          phone or other electronic means, and/or be represented by counsel. Any in-person hearing will be held in the
          same city as the U.S. District Court closest to your billing address.
          Arbitration may be requested any time, even where there is a pending lawsuit, unless a trial has begun or a final
          judgment entered. Neither you nor we waive the right to arbitrate by filing or serving a complaint, answer,
          counterclaim, motion, or discovery in a court lawsuit. To choose arbitration, a party may file a motion to compel
          arbitration in a pending matter and/or commence arbitration by submitting the required AAA forms and requisite
          filing fees to the AAA.
          The arbitration shall be conducted by a single arbitrator in accord with this arbitration provision and the AAA
          Rules, which may limit discovery. The arbitrator shall not apply any federal or state rules of civil procedure for
          discovery, but the arbitrator shall honor claims of privilege recognized at law and shall take reasonable steps to
          protect account information and other confidential information of either party if requested to do so. The arbitrator
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 8/19
    4/7/2020                          Macy's Credit Card - Application Page
          shall apply applicable substantive law consistent with the FAA and applicable statute of limitations, and may
          award damages or other relief under applicable law.
          The arbitrator shall make any award in writing and, if requested by you or us, may provide a brief statement of the
          reasons for the award. An arbitration award shall decide the rights and obligations only of the parties named in
          the arbitration, and shall not have any bearing on any other person or dispute.
        Paying for arbitration fees
          We will pay your share of the arbitration fee for an arbitration of Claims of $75,000 or less if they are unrelated to
          debt collection. Otherwise, arbitration fees will be allocated according to the applicable AAA Rules. If we prevail,
          we may not recover our arbitration fees, unless the arbitrator decides your Claim was frivolous. All parties are
          responsible for their own attorney�s fees, expert fees and any other expenses, unless the arbitrator awards such
          fees or expenses to you or us based on applicable law.
        The final award
          Any award by an arbitrator is final unless a party appeals it in writing to the AAA within 30 days of notice of the
          award. The arbitration appeal shall be determined by a panel of 3 arbitrators. The panel will consider all facts and
          legal issues anew based on the same evidence presented in the prior arbitration, and will make decisions based
          on a majority vote. Arbitration fees for the arbitration appeal shall be allocated according to the applicable AAA
          Rules. An award by a panel on appeal is final. A final award is subject to judicial review as provided by applicable
          law.
        Survival and Severability of Terms
        This arbitration provision shall survive changes in this Agreement and termination of the account or the relationship
        between you and us, including the bankruptcy of any party and any sale of your account, or amounts owed on your
        account, to another person or entity. If any part of this arbitration provision is deemed invalid or unenforceable, the
        other terms shall remain in force, except that there can be no arbitration of a class or representative Claim. This
        arbitration provision may not be amended, severed or waived, except as provided in this Agreement or in a written
        agreement between you and us.
        Rules for rejecting this arbitration provision
        You may reject this arbitration provision by sending a written rejection notice to us at: P.O. Box 790340, St. Louis, MO
        63179. Your rejection notice must be mailed within 45 days of account opening. Your rejection notice must state that
        you reject the arbitration provision and include your name, address, account number and personal signature. No one
        else may sign the rejection notice. Your rejection notice will not apply to the arbitration provision(s) governing any
        other account(s) that you have or had with us. Rejection of this arbitration provision won�t affect your other rights or
        responsibilities under this Agreement, including use of the account.
                       Governing Law, Enforcing our Rights and Call Monitoring
        Governing Law. Federal law and the law of South Dakota, where we are located, govern the terms and enforcement
        of this Agreement.
        Enforcing this Agreement. We will not lose our rights under this Agreement because we delay in enforcing them or
        fail to enforce them.
        Collection Costs. To the extent permitted by law, you are liable to us for our legal costs if we refer collection of your
        account to a lawyer who is not our salaried employee. These costs may include reasonable attorneys� fees. They
        may also include costs and expenses of any legal action.
        Assignment. We may assign any or all of our rights and obligations under this Agreement to a third party.
        Call Monitoring. We may monitor and record any calls between you and us.
                                   For Further Information
        Call us toll-free at 1-866-470-8613 for further information.
        The Macy�s American Express Card program is issued and administered by Department Stores National Bank.
        American Express is a federally registered service mark of American Express and is used by Department Stores
        National Bank pursuant to a license.
          DEPARTMENT STORES NATIONAL BANK CREDIT CARD AGREEMENT FOR THE MACY�S CARD
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U~ � 9/19
    4/7/2020                          Macy's Credit Card - Application Page
         This Credit Card Agreement is your contract with us. It governs the use of your card and account. Please
         read this Agreement carefully. Keep it for your records.
                                        Definitions
         account means the relationship established between you and us by this Agreement.
         APR means an annual percentage rate.
         authorized user means any person you allow to use your account.
         card means one or more cards or other access devices that we give you to get credit under this Agreement. This
         includes account numbers.
         we, us, and our mean Department Stores National Bank, the issuer of your account. Department Stores National
         Bank is located in Sioux Falls, SD.
         you, your, and yours mean the person who applied to open the account. It also means any other person
         responsible for complying with this Agreement.
                                       Your Account
         You agree to use your account in accordance with this Agreement. You must pay us for all amounts due on your
         account. This Agreement is binding on you unless you close your account within 30 days after receiving the card
         and you have not used or authorized use of the card. Your account must only be used to purchase goods and
         services for personal, family and household use. Your account must only be used for lawful transactions.
         Authorized Users. You may request additional cards for authorized users. You must pay us for all charges made
         by authorized users. You must pay us even if you did not intend to be responsible for those charges. You must
         notify us to withdraw any permission you give to an authorized user to use your account.
         Joint Accounts. If this is a joint account, each of you is responsible individually and together for all amounts
         owed. Each of you is responsible even if the account is used by only one of you. You will continue to be liable for
         the entire balance of the account, even if your co-applicant is ordered by a court to pay us. You will remain liable
         to us if your co-applicant fails to pay as ordered by the court. Your account status will continue to be reported to
         the credit bureau under each of your names. The delivery of notices or billing statements to either of you serves
         as delivery to each of you. We may rely on instructions given by either of you. We are not liable to either of you
         for relying upon such instructions.
         Credit Limit. Your initial credit limit is on the confirmation screen you receive when your application for a new
         account is approved online. After that, your credit limit appears on your billing statement. The full amount of your
         credit limit is available to use where the card is honored. We may reduce or increase your credit limit at any time
         for any reason as permitted by law. We will notify you of any change, but the change may take effect before you
         receive the notice. You should always keep your total balance below the credit limit. However, if the total balance
         goes over your credit limit you still must pay us. If your account has a credit balance, we may reduce the credit
         balance by any new charges on your account. You may not maintain a credit balance in excess of your credit
         limit.
         Billing Statement. Your billing statement shows the New Balance. This is the total amount you owe us on the
         Statement Closing Date. To determine the New Balance, we begin with the total balance at the start of the billing
         cycle. We add any purchases. We subtract any credits or payments. We then add any interest charges or fees
         and make other adjustments.
         Your billing statement also shows your transactions; the Minimum Payment Due and payment due date; your
         credit limit; and your interest charges and fees.
         We deliver a billing statement to only one address. You must notify Customer Service of a change in address. We
         may stop sending you statements if we deem your account uncollectible or start collection proceedings; but we
         may continue to add interest and fees as permitted by law.
                                         APRs
         Variable APRs Based on Prime. If any APR is based on the U.S. Prime Rate (�Prime Rate�), the APR will equal
         the Prime Rate plus an additional amount. If the Prime Rate increases, it will cause the APR to increase. If the
         Prime Rate decreases, it will cause the APR to decrease. For each billing cycle we use the Prime Rate published
         in The Wall Street Journal two business days before the Statement Closing Date. If the Prime Rate causes an
         APR to change, we put the new APR into effect as of the first day of the billing cycle for which we calculate the
         APR. We apply the new APR to any existing balances, subject to any promotional rate that may apply. If The Wall
         Street Journal does not publish the Prime Rate, we will use a similar published rate.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 10/19
    4/7/2020                          Macy's Credit Card - Application Page
         APR for Regular Purchases. There is a variable regular purchase APR. It equals the Prime Rate plus 21.99%.
         As of March 19, 2020, this Annual Percentage Rate is 25.24%. This APR equals a daily periodic rate of
         0.06915%.
         Effect of APR Increases. If an APR increases, interest charges increase. Your minimum payment may increase
         as well.
                                       Promotions
         We may offer promotional terms for all or a part of any balances. Any promotional terms may apply for a limited
         period of time. They will be governed by the terms of the promotional offer and this Agreement. They may include
         the Special Event and Club Plan offers described below. We may offer other promotional offers from time to time.
         Your promotional terms will end when the promotional period expires.
         Special Event offers. If a promotional offer is a Special Event offer, interest is deferred, which means no interest
         charges will be imposed on the Special Event balance if you pay the balance in full by the end of the promotional
         period for that Special Event balance. We will impose interest charges on the Special Event balance at the APR
         for regular purchases from the date of purchase if you do not pay the balance in full by the end of the promotional
         period.
         Club Plan offers. If a promotional offer is a Club Plan offer, no interest charges will be imposed on the Club Plan
         balance.
                                Interest Charges Based on APRs
         Interest Charges. We impose interest charges when we apply APRs to your account balances. We do this every
         day by using a daily periodic rate. To get a daily periodic rate, we divide the APR by 365.
         When Interest Charges Begin. We begin to impose interest charges the first day we add a charge to a daily
         balance. The charges we add to a daily balance include purchases. They also include interest charges and fees.
         We continue to impose interest charges until we credit your account with full payment of the total amount you owe
         us. This method of assessing interest charges described in this section may result in a billing statement with only
         an interest charge.
         Grace Period on Purchases. You can avoid interest charges on purchases, but not on excluded promotional
         balances. This is called a grace period on purchases. The grace period is at least 25 days. To get a grace period
         on purchases, you must pay the New Balance by the payment due date every billing cycle. If you do not, you will
         not get a grace period until you pay the New Balance for two billing cycles in a row.
         If you have a balance subject to a Special Event promotion and that promotion does not expire before the
         payment due date, that balance (an "excluded promotional balance") is excluded from the amount you must pay
         in full to get a grace period on a purchase balance. In addition, if you have a Club Plan balance, that balance (an
         �excluded promotional balance�) is excluded from the amount you must pay in full to get a grace period on a
         purchase balance. However, you must still pay any separately required payment on the excluded promotional
         balance. In billing cycles in which payments are allocated to Special Event balances first, the Special Event
         balance will be reduced before any other balance on the account. However, you will continue to get a grace
         period on purchases so long as you pay the New Balance (less any excluded promotional balance, plus any
         separately required payment on an excluded promotional balance) in full by the payment due date each billing
         cycle.
         Other promotional offers not described above may also allow you to have a grace period on purchases without
         having to pay all or a portion of the promotional balance by the payment due date. If either is the case, the
         promotional offer will describe what happens.
         Calculation of Interest Charges � Daily Balance Method (Including Current Transactions). We calculate
         interest charges each billing cycle. To do this:
           We start with each of your different balances. These balances include, for example, regular purchases, and
           different promotional balances. (When we calculate interest charges, we treat each Special Event transaction
           separately even if it has the same terms as another Special Event transaction.)
           We calculate the daily balance for each of your different balances. To get a daily balance, we start with the
           balance as of the end of the previous day. We add any interest charge on the previous day�s balance. (This
           results in daily compounding of interest charges.) We add any new charges. We then subtract any new credits
           or payments.
           We multiply each daily balance by the daily periodic rate that applies to it. We do this for each day in the
           billing cycle. This gives us the daily interest charges for each of your different balances.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 11/19
    4/7/2020                          Macy's Credit Card - Application Page
           We add up all the daily interest charges. The sum is the total interest charge for the billing cycle.
           You authorize us to round interest charges to the nearest cent.
         When we calculate daily balances, we add a purchase as of the Transaction Date. (The Transaction Date is on
         the billing statement.) We add a transaction fee to the same balance as the transaction. We generally add other
         fees to the regular purchase balance. We subtract a payment or credit as of the day it is credited to the account
         and then make other adjustments. We treat a credit balance as a balance of zero.
         Minimum Interest Charge. If we charge you interest, the charge will be no less than $2. We add the charge to
         the regular purchase balance or allocate it among one or more of the balances that accrues interest.
         Balance Subject to Interest Rate. Your statement shows a Balance Subject to Interest Rate. It shows this for
         each different balance. The Balance Subject to Interest Rate is the average of the daily balances during the billing
         cycle. A billing cycle begins on the day after the Statement Closing Date of the previous billing cycle. It includes
         the Statement Closing Date of the current billing cycle.
                                         Fees
         Late Fee. We may add a late fee for each billing cycle in which you have a past due payment. For late fee
         purposes, you have a past due payment any time you fail to pay the Minimum Payment Due by the payment due
         date. The fee will be $29; or $40 for any additional past due payment during the next six billing cycles after a past
         due payment. However, the fee will not exceed the amount permitted by law. We add this fee to the regular
         purchase balance.
         Returned Payment Fee. We may add a returned payment fee for a returned payment. A returned payment is an
         electronic debit, payment check, or similar payment instrument, that is returned unpaid. We may add this fee the
         first time your payment is returned, even if it is not returned upon resubmission. The fee will be $29; or $40 for
         any additional returned payment during the next six billing cycles after a returned payment. However, the fee will
         not exceed the amount permitted by law. We add this fee to the regular purchase balance.
                                        Payments
         Making Payments. You may pay all or part of your account balance at any time. However, you must pay at least
         the Minimum Payment Due by the payment due date each billing cycle. The sooner you pay the New Balance,
         the less you will pay in interest charges.
         We calculate the Minimum Payment Due as follows. We begin with any past due amount. We add the amount
         due on each Club Plan balance. We add any amount required by the Promotion Calculation. We also add the
         largest of the following:
           The Calculated New Balance if it is less than $29;
           $29 if the Calculated New Balance is at least $29; or
           1% of the Calculated New Balance (the result is rounded up to the nearest dollar) plus the amount of your
           billed interest charges on that balance, any minimum interest charge allocated to that balance, and any
           applicable late fee. However, we subtract interest charges that accrued during prior billing cycles on a Special
           Event balance that ended during the billing cycle covered by the statement.
         The Calculated New Balance equals the New Balance on the billing statement less any balances subject to a
         Club Plan or the Promotion Calculation.
         The amount due on a Club Plan balance is the smaller of:
           1/12th of the Club Plan�s Highest Balance plus any credit protection or credit insurance fee allocated to that
           balance. (The result is rounded up to the nearest dollar.) Or
           The Club Plan�s balance on the Statement Closing Date.
         For each Club Plan balance, the Highest Balance is the highest Club Plan balance on a Statement Closing Date,
         less any credit protection or credit insurance fee allocated to that balance for that cycle, since the last time that
         balance was zero. The balance is zero at account opening.
         If you have a Special Event balance subject to the Promotion Calculation, the Promotion Calculation will equal 1%
         of this balance during the promotion period. (The result is rounded up to the next nearest cent.) After the
         promotion period, any remaining Special Event balance will be included in the Calculated New Balance. The
         Promotion Calculation will apply if, based on the amount of the Special Event transaction as shown on the first
         statement that displays the transaction and the dollar amount in the Minimum Payment Due calculation in effect at
         the time of the transaction, we determined that paying such dollar amount each billing cycle would result in
         repayment of the Special Event balance before the end of the promotion period.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 12/19
    4/7/2020                          Macy's Credit Card - Application Page
         The Minimum Payment Due may reflect adjustments to the New Balance. The Minimum Payment Due is never
         more than the Calculated New Balance plus the Promotion Calculation plus the amount due on a Club Plan
         balance.
         Application of Payments. Payments in excess of the Minimum Payment Due are applied in accordance with
         law. This means that we will generally apply payments in excess of the Minimum Payment Due to higher APR
         balances first. However, excess payments received before a Special Event promotion expires are applied to the
         Special Event promotional balance first in the last two billing cycles of the promotional period. And, if the
         expiration date of a Special Event promotion is before the payment due date in the billing cycle in which the
         Special Event promotion expires, excess payments received before the Special Event promotion expires are
         applied to the Special Event promotional balance first in the last three billing cycles of the promotional period.
         Payments equal to or less than the Minimum Payment Due and credits are applied at our discretion and you
         authorize us to apply payments and credits in a way that is most favorable or convenient for us. This may include
         applying such payments and credits to lower APR balances first and to balances with longer promotional periods
         first.
         Payment Instructions. We credit your payments in accordance with our payment instructions on the billing
         statement. You must pay us in U.S. dollars. To do so, you must use a check, similar instrument, or electronic debit
         that is drawn on and honored by a bank in the U.S. Do not send cash. We can accept late or partial payments, or
         payments that reflect �paid in full� or other restrictive endorsements, without losing our rights. We also reserve the
         right to accept payments made in foreign currency and instruments drawn on funds on deposit outside the U.S. If
         we do, we select the currency conversion rate. We will then credit your account in U.S. dollars after deducting any
         costs incurred in processing your payment. Or we may bill you separately for these costs.
                                      Credit Reporting
         We may report information about your account to credit bureaus. Late payments, missed payments, or other
         defaults on your account may be reflected in your credit report. We may report account information in your name
         and the names of authorized users. We may also obtain follow-up credit reports on you.
         If you think we reported incorrect information to a credit bureau, write us at the address shown on the back of
         your billing statement in the section titled "Disputed Accuracy of Credit Report". We will investigate the matter. We
         will then tell you if we agree or disagree with you. If we agree with you, we will contact each credit bureau to
         which we reported and request a correction. If we disagree with you, we will tell you that.
                                     Information Sharing
         You authorize us to share information about you as permitted by law. This includes information we get from you
         and others. It also includes information about your transactions with us. Please see our Privacy Notice for details
         about our information sharing practices. The identifying information you provided in your credit application
         (including name, address, telephone number, email address and social security number) as well as any updates
         to that information is provided to us, Macy�s, Inc. and their affiliates.
                                  Changes to this Agreement
         We may change the rates, fees, and terms of this Agreement from time to time as permitted by law. The
         changes may add, replace, or remove provisions of this Agreement. We will give you advance written
         notice of the changes and a right to opt out to the extent required by law.
                                         Default
         You default under this Agreement if you fail to pay the Minimum Payment Due by its due date; go over your credit
         limit; pay by a check or similar instrument that is not honored or that we must return because it cannot be
         processed; pay by electronic debit that is returned unpaid; file for bankruptcy; or fail to comply with the terms of
         this Agreement. If you default, we may close your account and, to the extent permitted by law, demand immediate
         payment of the total balance.
                       Refusal of the Card, Closed Accounts, and Related Provisions
         Refusal of the Card. We do not guarantee approval of transactions. We are not liable for transactions that are
         not approved. That is true even if you have enough credit. We may limit the number of transactions approved in
         one day. If we detect unusual or suspicious activity, we may suspend your credit privileges.
         Preauthorized Charges. We may suspend any automatic or other preauthorized card charges you arrange with
         a third party. We may do this if you default; if the card is lost or stolen; or we change your account for any reason.
         If we do this, you are responsible for paying the third party directly if you wish to do so. You are also responsible
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 13/19
    4/7/2020                          Macy's Credit Card - Application Page
         for reinstating the preauthorized charges if you wish to do so and we permit it.
         Lost or Stolen Cards or Account Numbers. You must call us if any card, account number, or check is lost or
         stolen. You must also call us if you think someone used or may use them without permission. When you call, we
         may require you to provide information to help our investigation. We may require you to provide this information in
         writing. For example, we may ask you to identify any charges that were not made by you or someone authorized
         by you. We may also ask you to confirm that you received no benefit from those charges.
         Closing Your Account. You may close your account by notifying us in writing or over the phone. If you close your
         account, you must still repay the total balance in accordance with this Agreement. We may also close your
         account or suspend account privileges at any time for any reason. We may do this without prior notice to you. We
         may also reissue a different card at any time. You must return any card to us upon request.
                     Protections for Active Duty Service Members and their Dependents
         Protections. Federal law provides important protections to members of the Armed Forces and their dependents
         relating to extensions of consumer credit. In general, the cost of consumer credit to a member of the Armed
         Forces and his or her dependent may not exceed an annual percentage rate of 36 percent. This rate must
         include, as applicable to the credit transaction or account: The costs associated with credit insurance premiums;
         fees for ancillary products sold in connection with the credit transaction; any application fee charged (other than
         certain application fees for specified credit transactions or accounts); and any participation fee charged (other
         than certain participation fees for a credit card account). You are entitled to these protections if you are a Covered
         Borrower, as defined below.
         Covered Borrower. You are a Covered Borrower if, in connection with the opening of your account, we
         determine you are an active duty member of the Armed Forces (including active Guard and Reserve duty) or a
         dependent of an active duty member. You will cease to be a Covered Borrower if we determine you are no longer
         an active duty member of the Armed Forces (including active Guard and Reserve duty) or a dependent of an
         active duty member.
         Oral Disclosures. If you are a Covered Borrower, you may obtain information related to your account, including
         information about these protections and your payment obligation, by calling 1-877-625-6379.
         Arbitration. The section of the Credit Card Agreement entitled �ARBITRATION� does not apply if you are a
         Covered Borrower at the time your account is opened.
                                      ARBITRATION
        PLEASE READ THIS PROVISION OF THE AGREEMENT CAREFULLY.
        THIS SECTION PROVIDES THAT DISPUTES MAY BE RESOLVED BY BINDING ARBITRATION. ARBITRATION
        REPLACES THE RIGHT TO GO TO COURT, HAVE A JURY TRIAL OR INITIATE OR PARTICIPATE IN A CLASS
        ACTION. IN ARBITRATION, DISPUTES ARE RESOLVED BY AN ARBITRATOR, NOT A JUDGE OR JURY.
        ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN IN COURT. THIS ARBITRATION
        PROVISION IS GOVERNED BY THE FEDERAL ARBITRATION ACT (FAA), AND SHALL BE INTERPRETED IN
        THE BROADEST WAY THE LAW WILL ALLOW.
        Covered claims
          You or we may arbitrate any claim, dispute or controversy between you and us arising out of or related to your
          account, a previous related account or our relationship (called "Claims").
          If arbitration is chosen by any party, neither you nor we will have the right to litigate that Claim in court or
          have a jury trial on that Claim.
        Except as stated below, all Claims are subject to arbitration, no matter what legal theory they�re based on or what
        remedy (damages, or injunctive or declaratory relief) they seek, including Claims based on contract, tort (including
        intentional tort), fraud, agency, your or our negligence, statutory or regulatory provisions, or any other sources of law;
        Claims made as counterclaims, cross-claims, third-party claims, interpleaders or otherwise; Claims made regarding
        past, present, or future conduct; and Claims made independently or with other claims. This also includes Claims
        made by or against anyone connected with us or you or claiming through us or you, or by someone making a claim
        through us or you, such as a co-applicant, authorized user, employee, agent, representative or an
        affiliated/parent/subsidiary company.
        Arbitration limits
          Individual Claims filed in a small claims court are not subject to arbitration, as long as the matter stays in small
          claims court.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 14/19
    4/7/2020                          Macy's Credit Card - Application Page
          We won�t initiate arbitration to collect a debt from you unless you choose to arbitrate or assert a Claim against us.
          If you assert a Claim against us, we can choose to arbitrate, including actions to collect a debt from you. You may
          arbitrate on an individual basis Claims brought against you, including Claims to collect a debt.
          Claims brought as part of a class action, private attorney general or other representative action can be arbitrated
          only on an individual basis. The arbitrator has no authority to arbitrate any claim on a class or representative
          basis and may award relief only on an individual basis. If arbitration is chosen by any party, neither you nor we
          may pursue a Claim as part of a class action or other representative action. Claims of 2 or more persons may not
          be combined in the same arbitration. However, applicants, co-applicants, authorized users on a single account
          and/or related accounts, or corporate affiliates are here considered as one person.
        How arbitration works
          Arbitration shall be conducted by the American Arbitration Association ("AAA") according to this arbitration
          provision and the applicable AAA arbitration rules in effect when the claim is filed ("AAA Rules"), except where
          those rules conflict with this arbitration provision. You can obtain copies of the AAA Rules at the AAA�s website
          (www.adr.org) or by calling 800-778-7879. You or we may choose to have a hearing, appear at any hearing by
          phone or other electronic means, and/or be represented by counsel. Any in-person hearing will be held in the
          same city as the U.S. District Court closest to your billing address.
          Arbitration may be requested any time, even where there is a pending lawsuit, unless a trial has begun or a final
          judgment entered. Neither you nor we waive the right to arbitrate by filing or serving a complaint, answer,
          counterclaim, motion, or discovery in a court lawsuit. To choose arbitration, a party may file a motion to compel
          arbitration in a pending matter and/or commence arbitration by submitting the required AAA forms and requisite
          filing fees to the AAA.
          The arbitration shall be conducted by a single arbitrator in accord with this arbitration provision and the AAA
          Rules, which may limit discovery. The arbitrator shall not apply any federal or state rules of civil procedure for
          discovery, but the arbitrator shall honor claims of privilege recognized at law and shall take reasonable steps to
          protect account information and other confidential information of either party if requested to do so. The arbitrator
          shall apply applicable substantive law consistent with the FAA and applicable statute of limitations, and may
          award damages or other relief under applicable law.
          The arbitrator shall make any award in writing and, if requested by you or us, may provide a brief statement of the
          reasons for the award. An arbitration award shall decide the rights and obligations only of the parties named in
          the arbitration, and shall not have any bearing on any other person or dispute.
        Paying for arbitration fees
          We will pay your share of the arbitration fee for an arbitration of Claims of $75,000 or less if they are unrelated to
          debt collection. Otherwise, arbitration fees will be allocated according to the applicable AAA Rules. If we prevail,
          we may not recover our arbitration fees, unless the arbitrator decides your Claim was frivolous. All parties are
          responsible for their own attorney�s fees, expert fees and any other expenses, unless the arbitrator awards such
          fees or expenses to you or us based on applicable law.
        The final award
          Any award by an arbitrator is final unless a party appeals it in writing to the AAA within 30 days of notice of the
          award. The arbitration appeal shall be determined by a panel of 3 arbitrators. The panel will consider all facts and
          legal issues anew based on the same evidence presented in the prior arbitration, and will make decisions based
          on a majority vote. Arbitration fees for the arbitration appeal shall be allocated according to the applicable AAA
          Rules. An award by a panel on appeal is final. A final award is subject to judicial review as provided by applicable
          law.
        Survival and Severability of Terms
        This arbitration provision shall survive changes in this Agreement and termination of the account or the relationship
        between you and us, including the bankruptcy of any party and any sale of your account, or amounts owed on your
        account, to another person or entity. If any part of this arbitration provision is deemed invalid or unenforceable, the
        other terms shall remain in force, except that there can be no arbitration of a class or representative Claim. This
        arbitration provision may not be amended, severed or waived, except as provided in this Agreement or in a written
        agreement between you and us.
        Rules for rejecting this arbitration provision
        You may reject this arbitration provision by sending a written rejection notice to us at: P.O. Box 790340, St. Louis, MO
        63179. Your rejection notice must be mailed within 45 days of account opening. Your rejection notice must state that
        you reject the arbitration provision and include your name, address, account number and personal signature. No one
        else may sign the rejection notice. Your rejection notice will not apply to the arbitration provision(s) governing any
        other account(s) that you have or had with us. Rejection of this arbitration provision won�t affect your other rights or
        responsibilities under this Agreement, including use of the account.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 15/19
    4/7/2020                          Macy's Credit Card - Application Page
                         Governing Law, Enforcing our Rights and Call Monitoring
        Governing Law. Federal law and the law of South Dakota, where we are located, govern the terms and enforcement
        of this Agreement.
        Enforcing this Agreement. We will not lose our rights under this Agreement because we delay in enforcing them or
        fail to enforce them.
        Collection Costs. To the extent permitted by law, you are liable to us for our legal costs if we refer collection of your
        account to a lawyer who is not our salaried employee. These costs may include reasonable attorneys� fees. They
        may also include costs and expenses of any legal action.
        Assignment. We may assign any or all of our rights and obligations under this Agreement to a third party.
        Call Monitoring. We may monitor and record any calls between you and us.
                                   For Further Information
        Call us toll-free at 1-866-470-8613 for further information.
        Your Billing Rights:
        Keep this Document for Future Use
        This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.
        What To Do If You Find A Mistake On Your Statement
        If you think there is an error on your statement, write to us at:
        Department Stores National Bank
        P.O. Box 8097
        Mason, OH 45040
        In your letter, give us the following information:
          Account information: Your name and account number.
          Dollar amount: The dollar amount of the suspected error.
          Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you
          believe it is a mistake.
        You must contact us:
          Within 60 days after the error appeared on your statement
          At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount
          you think is wrong.
        You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate
        any potential errors and you may have to pay the amount in question.
        What Will Happen After We Receive Your Letter
        When we receive your letter, we must do two things:
        1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we
        have already corrected the error.
        2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is
        correct.
        While we investigate whether or not there has been an error:
          We cannot try to collect the amount in question, or report you as delinquent on that amount.
          The charge in question may remain on your statement, and we may continue to charge you interest on that
          amount.
          While you do not have to pay the amount in question, you are responsible for the remainder of your balance.
          We can apply any unpaid amount against your credit limit.
        After we finish our investigation, one of two things will happen:
          If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that
          amount.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 16/19
    4/7/2020                          Macy's Credit Card - Application Page
          If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable
          interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may
          then report you as delinquent if you do not pay the amount we think you owe.
        If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you
        still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning
        your bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must let those
        organizations know when the matter has been settled between us.
        If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your
        bill is correct.
        Your Rights If You Are Dissatisfied With Your Credit Card Purchases
        If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in
        good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on
        the purchase.
        To use this right, all of the following must be true:
        1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and
        the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was
        based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.)
        2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with
        a check that accesses your credit card account do not qualify.
        3. You must not yet have fully paid for the purchase.
        If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at:
        Department Stores National Bank
        P.O. Box 8097
        Mason, OH 45040
        While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our
        investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may
        report you as delinquent.
                                                     � 2020 Department Stores National Bank
                                                       (MCYDSNB922TC031920COB-COM)
                                                                 DSNB179PRV0819
                                                                       Rev. 08/19
        FACTS             WHAT DOES DEPARTMENT STORES NATIONAL BANK ("DSNB") DO WITH
                          YOUR PERSONAL INFORMATION?
        Why?              Financial companies choose how they share your personal information. Federal law
                          gives consumers the right to limit some but not all sharing. Federal law also requires
                          us to tell you how we collect, share, and protect your personal information. Please
                          read this notice carefully to understand what we do.
        What?             The types of personal information we collect and share depend on the product or
                          service you have with us. This information can include:
                            Social Security number and income
                            account balances and employment information
                            credit history and transaction history
        How?              All financial companies need to share customers� personal information to run their
                          everyday business. In the section below, we list the reasons financial companies can
                          share their customers� personal information; the reasons DSNB chooses to share; and
                          whether you can limit this sharing.
        Reasons we can share 
        your personal information    Does DSNB share?     Can you limit this sharing?
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 17/19
    4/7/2020                          Macy's Credit Card - Application Page
        For our everyday business         Yes                    No
        purposes � such as to process your
        transactions, maintain your
        account(s), respond to court orders
        and legal investigations, or report to
        credit bureaus
        For our marketing purposes � to   Yes                    No
        offer our products and services to you
        For joint marketing with other    Yes                    No
        financial companies
        For our affiliates� everyday      Yes                    No
        business purposes � information
        about your transactions and
        experiences
        For our affiliates� everyday      Yes                    Yes
        business purposes � information
        about your creditworthiness
        For our affiliates to market to you Yes                  Yes
        For nonaffiliates to market to you Yes                   Yes
        To limit our sharing Call the number below � our menu will prompt you through your choice(s):
                           Bloomingdale�s 1-888-922-7026 (TDD/TTY: 1-800-281-0820)
                           Macy�s    1-800-830-3087 (TDD/TTY: 1-800-281-0820)
                          Please note:
                          If you are a new customer, we can begin sharing your information 30 days from the
                          date we sent this notice. When you are no longer our customer, we continue to share
                          your information as described in this notice.
                          However, you can contact us any time to limit our sharing.
        Questions?        Call the Customer Service number on the back of your credit card or on your billing
                          statement.
          
        Who we are
         Who is providing this You are receiving this notice from Department Stores National Bank, the bank that
         notice?          issues your credit card.
        What we do
         How does DSNB protect To protect your personal information from unauthorized access and use, we use
         my personal      security measures that comply with federal law. These measures include computer
         information?     safeguards and secured files and buildings.
         How does DSNB collect We collect your personal information, for example, when you
         my personal        provide account information or give us your contact information
         information?       provide employment information or apply for a loan
                            use your credit or debit card
                          We also collect your personal information from others, such as credit bureaus,
                          affiliates, or other companies.
         Why can�t I limit all Federal law gives you the right to limit only
         sharing            sharing for affiliates� everyday business purposes � information about your
                            creditworthiness
                            affiliates from using your information to market to you
                            sharing for nonaffiliates to market to you.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 18/19
    4/7/2020                          Macy's Credit Card - Application Page
                          State laws and individual companies may give you additional rights to limit sharing.
                          See below for more on your rights under state law.
         What happens when I Your choices will apply to everyone on your account.
         limit sharing for an
         account I hold jointly
         with someone else?
        Definitions
         Affiliates       Companies related by common ownership or control. They can be financial and
                          nonfinancial companies.
                            Our affiliates include companies with a Citi name, including Citibank, N.A., and
                            Macy�s and Bloomingdale�s.
         Nonaffiliates    Companies not related by common ownership or control. They can be financial and
                          nonfinancial companies.
                            Nonaffiliates we share with can include companies engaged in direct marketing
                            and the selling of consumer products and services.
         Joint marketing  A formal agreement between nonaffiliated financial companies that together market
                          financial products and services to you.
                            Our joint marketing partners can include other financial service companies.
        Other Important Information
        For Vermont Residents: We will not share information we collect about you with nonaffiliated third parties, except
        as permitted by Vermont law, such as to process your transactions or to maintain your account. In addition, we will
        not share information about your creditworthiness with our affiliates except with your authorization.
        For California Residents: We will not share information we collect about you with nonaffiliated third parties, except
        as permitted by California law, such as to process your transactions or to maintain your account.
        We may share your personal information, as permitted by law, with the retailer whose name appears on your card.
        You cannot limit this sharing.
        To limit our affiliates from marketing to you, you must limit our sharing of information with them. Do not limit this
        sharing if you want to receive affiliate marketing based on our sharing of your information.
        DSNB acquires and uses services provided by third parties that collect and analyze customer data. This information
        may be used to service your accounts and for marketing purposes. For additional information about our privacy
        practices please go to onlineprivacy.DSNB.accountonline.com.
                             Important Information about Credit Reporting
        We may report information about your account to credit bureaus. Late payments, missed payments or other defaults
        on your account may be reflected in your credit report.
    https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=UNSOL&siteId=PLCN_MACYS&langId=EN&sc=80002&cmp=A~W~U � 19/19