address for any reason. In order to prevent identity theft, your identity may need 
to be verified before we act upon the notification.

Copy  Received.  You  acknowledge  that  you  have  received  a  copy  of  this 
Agreement.

Governing Law. This Agreement shall be construed under federal law and state 
law in the state in which we are primarily located, and the venue shall be located 
in the county and state in which we are primarily located. Operating regulations 
of MasterCard may also apply. This Agreement is the contract that applies to all 
transactions even though the sales, cash advance, convenience check, credit or 
other slips you sign or receive may contain different terms.

NOTICE TO UTAH BORROWERS: This written agreement is a final expression 
of the agreement between you and the Credit Union. This written agreement 
may not be contradicted by evidence of any oral agreement.

IMPORTANT DISCLOSURES FOR ACTIVE MEMBERS 
OF THE MILITARY AND THEIR DEPENDENTS:

The Military Lending Act applies to this credit card account if at the time 
you  establish  the  account  you  are  an  active  member  of  the  military  or 
a dependent (as defined in the Military Lending Act, 10 U.S.C. 987 and 
implementing regulations). The following terms and conditions amend your 
credit  card  agreement  and  apply  during  any  period(s)  in  which  you  are 
active military or a dependent under those definitions. They do not apply 
when you are not an active duty member of the military or a dependent:

1.  NOTICE:  Federal  law  provides  important  protections  to  members 
of  the  Armed  Forces  and  their  dependents  relating  to  extensions  of 
consumer credit. In general, the cost of consumer credit to a member of 
the Armed Forces and his or her dependent may not exceed an annual 
percentage rate of 36 percent. This rate must include, as applicable 
to  the  credit  transaction  or  account:  the  costs  associated  with  credit 
insurance premiums or debt protection fees; fees for ancillary products 
sold  in  connection  with  the  credit  transaction;  any  application  fee  or 
participation fee unless they are bona fide and reasonable under the 
MLA. To receive this notice verbally, please call 1-800-991-2221 during 
our normal business hours.

2.  Advances will not be secured by a consensual lien on shares or deposits 
in any of your share or deposit accounts unless you specifically agree 
to establish a secured share or deposit account in connection with this 
credit  card  account  (“Secured  Account”).  Only  funds  deposited  into 
the  Secured  Account  after  the  credit  card  is  established  will  secure 
advances. Any cross-collateralization provision contained in your credit 
or membership documents will not apply to the Secured Account or your 
other share or deposit accounts for this account.
However, with regard to this credit card account, we still reserve our 
rights regarding statutory liens and administrative freeze under federal 
or state law.
Any  contract  terms  in  your  credit  card,  security,  or  membership 
agreements that contradict the above shall be inapplicable. 

3.  Your  credit  card  account  is  not  subject  to  mandatory  arbitration  and 
therefore any reference to mandatory arbitration in connection with this 
credit card account does not apply.

Your Billing Rights: Keep this Document for Future Use
This notice tells you about your rights and our responsibilities under the Fair 
Credit Billing Act.
What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us at the address(es) 
listed on your statement.
In your letter, give us the following information:

1.  Your name and account number.

2.  The dollar amount of the suspected error.
3.  If you think there is an error on your bill, describe what you believe is 

wrong and why you believe it is a mistake.

You must contact us:

•  Within 60 days after the error appeared on your statement.
•  At least 3 business days before an automated payment is scheduled, if 

you want to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing. You may call us, but if you 
do, we are not required to investigate any potential errors and you may have to 
pay the amount in question.
What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:

1.  Within 30 days of receiving your letter, we must tell you that we received 
your letter. We will also tell you if we have already corrected the error.
2.  Within 90 days of receiving your letter, we must either correct the error or 

explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error: 

•  We  cannot  try  to  collect  the  amount  in  question,  or  report  you  as 

delinquent on that amount.

•  The  charge  in  question  may  remain  on  your  statement,  and  we  may 

continue to charge you interest on that amount.

•  While you do not have to pay the amount in question, you are responsible 

for the remainder of your balance.

•  We can apply any unpaid amount against your credit limit.
After we finish our investigation, one of two things will happen:

• 

• 

If we made a mistake: You will not have to pay the amount in question or 
any interest or other fees related to that amount.
If we do not believe there was a mistake: You will have to pay the amount 
in question, along with applicable interest and fees. We will send you a 
statement of the amount you owe and the date payment is due. We may 
then report you as delinquent if you do not pay the amount we think you owe.
If you receive our explanation but still believe your bill is wrong, you must write 
to us within 10 days telling us that you still refuse to pay. If you do so, we cannot 
report you as delinquent without also reporting that you are questioning your bill. 
We must tell you the name of anyone to whom we reported you as delinquent, 
and we must let those organizations know when the matter has been settled 
between us.
If we do not follow all of the rules above, you do not have to pay the first $50 of 
the amount you question even if your bill is correct. 
Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased with 
your credit card, and you have tried in good faith to correct the problem with the 
merchant, you may have the right not to pay the remaining amount due on the 
purchase. To use this right, all of the following must be true:

1.  The purchase must have been made in your home state or within 100 
miles  of  your  current  mailing  address,  and  the  purchase  price  must 
have been more than $50. (Note: Neither of these are necessary if your 
purchase was based on an advertisement we mailed to you, or if we own 
the company that sold you the goods or services.)

2.  You must have used your credit card for the purchase. Purchases made 
with cash advances from an ATM or with a check that accesses your 
credit card account do not qualify.

3.  You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, 
contact us in writing at the address(es) listed on your statement.
While we investigate, the same rules apply to the disputed amount as discussed 
above. After we finish our investigation, we will tell you our decision. At that 
point, if we think you owe an amount and you do not pay, we may report you 
as delinquent.

FI16866 Rev 11-2017
©2009 Securian Financial Group, Inc. All rights reserved.

M-123839

5

6

P.O. Box 525 •  Oshtemo, MI 49077-0525
800.991.2221 •  www.consumerscu.org

CardMember Agreement
In  this  Agreement,  “You”  and  “your”  mean  any  person  who  accepts  this 
Agreement or uses the Card. The “Card” means any credit card issued to you 
or those designated by you under the terms of this Agreement. “We”, “us”, “our” 
and the “Credit Union” means Consumers Credit Union or its successors. By 
using your card, you agree to all of the terms and conditions set forth herein.

THE GRANTING OF THIS SECURITY INTEREST IS A CONDITION FOR 
THE ISSUANCE OF CREDIT UNDER THIS AGREEMENT.
YOU SPECIFICALLY GRANT US A CONSENSUAL SECURITY INTEREST 
IN ALL INDIVIDUAL AND JOINT ACCOUNTS YOU HAVE WITH US NOW 
AND IN THE FUTURE TO SECURE REPAYMENT OF CREDIT EXTENDED 
UNDER  THIS  AGREEMENT.  YOU  ALSO  AGREE  THAT  WE  HAVE 
SIMILAR STATUTORY LIEN RIGHTS UNDER STATE AND/OR FEDERAL 
LAW. IF YOU ARE IN DEFAULT, WE CAN APPLY YOUR SHARES TO 
THE AMOUNT YOU OWE. 
Shares  and  deposits  in  an  Individual  Retirement  Account  or  any  other 
account that would lose special tax treatment under state or federal law if 
given are not subject to this security interest.
If you have other loans with us, collateral securing such loans will also secure 
your obligations under this Agreement, unless that other collateral is your 
principal residence or non-purchase money household goods.

Using Your Card. You can purchase or lease goods and services from any 
merchant  who  honors  your  Card,  and  you  may  obtain  cash  advances  from 
financial  institutions  and  ATM  machines  that  accept  the  Card,  up  to  your 
maximum credit limit. You agree not to present your Card or obtain a cash 
advance  for  any  extension  of  credit  in  excess  of  your  available  credit  limit; 
however,  if  you  do  exceed  your  credit  limit,  you  agree  to  make  immediate 
payment sufficient to bring the balance below the credit limit. Certain purchases 
and cash advances require authorization prior to completion of the transaction. 
In some cases, you may be asked to provide identification. If our system is not 
working, we may not be able to authorize a transaction, even though you have 
sufficient credit available. Also, for security reasons, we may block the use of 
your Card in certain countries or geographic areas. We will have no liability to 
you or others if any of these events occur.

Personal Identification Number (PIN). We may issue a Personal Identification 
Number (PIN) for use with your Card. This PIN is confidential and should not 
be disclosed to anyone. You may use your PIN and your Card to access your 
account, and all sums advanced will be added to your account balance. In the 
event a use of your PIN constitutes an Electronic Funds Transfer, the terms and 
conditions of your Electronic Funds Transfer Agreement may affect your rights.

Promise To Pay. You promise to pay us in U.S. dollars for (a) all purchases, 
cash  advances,  and  balance  transfers  made  by  you  or  anyone  whom  you 
authorize to use the Card; (b) all Interest Charges and all other charges or fees; 
(c) collection costs and attorney’s fees as permitted by applicable law, and any 
costs incurred in the recovery of the Card; and (d) credit in excess of your credit 
limit that we may extend to you.

Illegal Transactions: You agree that your Card and account will not be used to 
make or facilitate any illegal transactions as determined by applicable law; and 
that any such use will constitute an event of default under this Agreement. We 
may decline any transaction that we believe to be illegal under applicable law, 
including but not limited to any transaction involving or relating to any gambling 
activity. You agree that we will have no liability or responsibility for any such 
1

use by you or any authorized user(s); or for declining any such transaction. 
You further agree to indemnify and hold us harmless from any suits, liability, 
damages or adverse action of any kind that results directly or indirectly from 
such illegal use. You promise to pay us any and all amounts owing on your 
Card for any transactions made by you, even if the transaction is determined 
to be illegal.

Joint Accounts. Each of you will be responsible, jointly and severally, for the 
repayment of amounts owed, regardless of who initiated any transaction under 
the account.

Others Using Your Account. If you allow anyone else to use your account, 
you will be liable for all credit extended to such persons. You promise to pay for 
all purchases and advances made by anyone you authorize to use your account, 
whether or not you notify us that he or she will be using it. If someone else is 
authorized to use your account and you want to end that person’s privilege, you 
must notify us in writing, and if he or she has a Card, you must return that Card 
with your written notice for it to be effective.

Ownership of Card. Your Card remains our property and may be cancelled 
by us  at any time without notice. You agree to surrender your Card and to 
discontinue use of the account immediately upon our request.

Interest Charges. You agree to pay interest at the rate(s) disclosed to you at 
the time you open your account and as may be changed from time to time in 
accordance with applicable law.
Average  Daily  Balance  including  new  transactions:  Interest  Charges  will 
accrue on your average daily balance outstanding during the month. To get the 
average daily balance, we take the beginning balance each day, add any new 
purchases, cash advances, balance transfers or other advances, and subtract 
any payments, unpaid interest charges, and unpaid late charges. This gives us 
the daily balance. Then, we add up all the daily balances for the billing cycle and 
divide that by the number of days in the billing cycle. We then multiply that by 
the periodic rate corresponding to the Annual Percentage Rate on your account. 
If you have different rates for purchases, cash advances or balance transfers, 
separate average daily balances for each will be calculated and the appropriate 
periodic rate is then applied to each.
Grace Period on Purchases Only: You can avoid Interest Charges on purchases 
by paying the full amount of the new balance for purchases each month by the 
date on which the payment is due. Otherwise, the new balance of your account, 
and subsequent advances from the date they are posted to the account, will 
be subject to an Interest Charge. You cannot avoid Interest Charges on cash 
advances  and  balance  transfers;  even  if  you  pay  the  entire  cash  advance 
balance or balance transfer balance by the payment due date, you will incur the 
Interest Charges accrued from the date the cash advance or balance transfer is 
posted to your account.

Fees. In addition to the Interest Charges set forth above, you agree to also pay 
any and all fees that you incur as disclosed to you on your Truth-in-Lending 
Statement or similar disclosures (as may be amended from time to time), or as 
disclosed to you during the term of your Card.

If Your Card is Lost or Stolen or if an Unauthorized Use Occurs. You agree 
to notify us immediately if your Card is ever lost or stolen or if an unauthorized 
use may have occurred. “Unauthorized use” means the use of the Card by 
someone other than you who does not have actual, implied or apparent authority 
for such use, and from which you receive no benefit. The telephone number to 
call is (800) 991-2221. You agree to follow up your call with notice in writing to us 
at: Card Services, P.O. Box 525, Oshtemo, MI 49077-0525. You also agree to 
assist us in determining the facts, circumstances and other pertinent information 
relating to any loss, theft or possible unauthorized use of your Card and comply 
with such procedures as we may require in connection with our investigation. 
You will have no liability for MasterCard transactions not authorized by you, 
provided that you have exercised reasonable care in safeguarding the Card 
from risk of loss or theft, and upon becoming aware of such loss or theft, you 
promptly report the loss or theft to us.

Minimum Payment Due; Crediting of Payments. Payments are due in the 
amount and on the date disclosed on your billing statement. If your payment is 
received by us on a business day at the address and by the time designated on 

the billing statement, it will be credited to your account on the date of receipt. 
If payment is made at any location other than the address designated on the 
periodic statement, credit for such payment may be delayed up to five (5) days. 
Payments will be applied in any order we determine, subject to applicable law.

Default; Acceleration; Credit Suspension; Collection Costs. You will be in 
default if: (1) you fail to make any payment on time; (2) if you fail to keep any 
promises you have made under this Agreement or under other Agreements 
you have with us; (3) if you die; (4) if you file a petition in bankruptcy or have 
a  bankruptcy  petition  filed  against  you,  or  if  you  become  involved  in  any 
insolvency, receivership or custodial proceeding; (5) if anyone attempts to take 
any of your funds held by us via legal process or if you have a judgment or 
tax lien filed against you; (6) if you make any false, inaccurate, or misleading 
statements in any credit application or credit update; or (7) if we, in good faith, 
believe that your ability to repay what you owe is or soon will be impaired, or that 
you are unwilling to make your payments.
If you are in default, we have the right to demand immediate payment of your full 
account balance without giving you notice. If immediate payment is demanded, 
you agree to continue paying interest charges and fees until what you owe has 
been paid, and any shares that were given as security for your account may 
be applied towards what you owe. You agree to pay all reasonable costs of 
collection, including court costs and attorney’s fees, and any costs incurred in 
the recovery of the Card, subject to applicable law. Even if your unpaid balance 
is less than your credit limit, you will have no credit available during any time 
that any aspect of your account is in default.

Suspension  of  electronic  services  and  access  to  share  or  deposit 
accounts. Subject to applicable law, we may suspend some or all electronic 
services  and  access  to  your  checking  or  other  account(s)  if  you  become 
delinquent on any of your credit card or deposit obligations to us or you cause 
a loss to us. We shall not be liable to you in any regard in connection with such 
suspension of services.

Penalty APR. A penalty APR may be applied to your account if you make a 
payment that is late 60 days or more. If we increase your APRs due to a late 
payment, we may keep them at this higher level on existing and new balances 
until you make six consecutive on-time payments.

Additional Benefits/Card Enhancements. We may from time to time offer 
additional services to your Account at no additional cost to you. You understand 
that we are not obligated to offer such services and may withdraw or change 
them at any time.

Important  Information  for  Rewards  Cardholders.  Points  will  expire  three 
years from the end of the calendar year in which they are earned, and will expire 
on a first-in, first-out basis annually. Thus, points earned in calendar year one 
will expire on the last business day of calendar year four. Your account must be 
open and in good standing to redeem rewards. Some restrictions and limitations 
may apply. Rewards points may not be available to all cardholders. The Credit 
Union has the right to change the Rewards program at any time.

Convenience Checks. We may, at our discretion, issue checks to you which 
may be used for any purpose other than making a payment for credit to your 
account. By signing such check, you authorize us to pay the item for the amount 
indicated and post such amount as a cash advance to your account. We do 
not have to pay any item which would cause the outstanding balance in your 
account to exceed your credit limit.

Credit Information. We may from time to time request personal information 
from  you  or  obtain  credit  reports  from  the  credit  reporting  agencies  for  the 
purpose of updating your credit status. Your failure to provide such information 
when requested by us may result in suspension of credit privileges under this 
Agreement, including your ability to obtain any future advances by any means. 
You authorize us to investigate your credit standing when opening or reviewing 
your account. You authorize us to disclose information regarding your account 
to credit bureau and creditors who inquire about your credit standing.

Negative Information Notice. We may report information about your account to 
credit bureaus. Late payments, missed payments, or other defaults on your account 
may be reflected in your credit report.

Foreign Transactions; Currency Conversion. Purchases and cash advances 
made in foreign currencies will be billed to you in U.S. dollars. The conversion 
rate in dollars will be a rate selected by the card company from a range of rates 
available in wholesale currency markets for the applicable central processing 
date, which rate may vary from the rate the card company itself receives, or the 
government-mandated rate in effect for the applicable central processing date 
in each instance. All transactions processed outside of the United States (which 
may include internet transactions) will be charged a foreign transaction fee in the 
amount disclosed on your Truth-in-Lending Statement (as amended from time 
to time).

Cross-border Transaction Pricing. Cross-border transaction pricing refers to 
any transaction on a MasterCard branded credit card in which the cardholder 
country code differs from the country code of the merchant. U.S. region issuers 
will pay MasterCard an “Issuer Crossborder Assessment” on all cross-border 
Transactions on U.S.-issued MasterCard branded credit cards. This assessment 
will be calculated by multiplying the Issuer Settlement Amount for each Cross-
border Transaction by the amount disclosed on your Truth-in-Lending Statement. 
In  addition  to  the  Issuer  Cross-border  Assessment,  there  is  a  “Currency 
Conversion  Assessment”  in  the  amount  disclosed  on  your  Truth-in-Lending 
Statement.

Termination;  Change-in-Terms.  We  may,  by  written  notice,  terminate  this 
Agreement  at  any  time,  subject  to  applicable  law.  You  may  terminate  this 
Agreement by written notice. Termination by either party shall not affect your 
obligation to repay any balance on your account resulting from use of the Card 
as well as Interest Charges and fees incurred. We may change the terms of 
this Agreement, including the method of calculating the periodic rate, at any 
time, by written notice, subject to applicable law. Use of the Card constitutes 
agreement  and  acceptance  of  any  change  in  terms,  unless  applicable  law 
requires otherwise. Our failure to exercise any of our rights or to take any action 
shall not constitute a waiver of those rights, or an amendment or change in any 
of the terms of this Agreement.

Late  or  Partial  Payments.  Any  payment  that  delays  the  reduction  of  your 
balance will increase your total interest costs. Partial payments or prepayments 
will not delay your next scheduled payment - you will still need to make the 
minimum scheduled payment by the next scheduled due date to keep your 
account current. We may accept late payments, partial payments, checks or 
money orders marked “payment in full” and such action shall not constitute final 
settlement of your account or a waiver or forgiveness of any amounts owing 
under this Agreement.

Enforcement. We do not lose our rights under this or any related agreement 
if we delay enforcing them. If any provision of this or any related agreement is 
determined to be unenforceable or invalid, all other provisions remain in full 
force and effect.

Returns and Adjustments. Merchants and others who honor the Card may 
give credit for returns or adjustments, and they will do so by submitting a credit 
slip which will be posted to your account. If your credits and payments exceed 
what you owe us, the amount will be applied against future purchases and cash 
advances. If the credit balance amount is $1 or more, it will be refunded upon 
your written or verbal request.

Plan Merchant Disputes. We are not responsible for the refusal of any plan 
merchant or financial institution to honor your Card. Also, we are not responsible 
for goods or services that you purchase with the Card unless: (a) your purchase 
was made in response to an advertisement we sent or participated in sending you; 
or (b) your purchase cost more than $50 and was made from a plan merchant in 
your state or within 100 miles of your home; and only if you have made a good faith 
attempt, but have been unable to obtain satisfaction from the plan merchant. You 
must resolve all other disputes directly with the plan merchant. We do not warrant 
any merchandise or services purchased by you with the Card.

Statements and Notices. Statements and notices will be mailed to you at the 
most recent postal address or e-mail address (if you have elected to receive 
such documents via electronic means) you have given us. Notice sent to any 
one of you will be considered notice to all.

Notification of Address Change. You will notify us promptly if you change your 

2

3

4

CONSUMERS CREDIT UNION IMPORTANT CREDIT CARD DISCLOSURES

The  following  disclosure  represents  important  details  concerning  your  credit  card. The  information  about  costs  of  the  card  is
accurate as of _________________. You can contact us toll free at (800) 991-2221 or Consumers Credit Union, P.O. Box 525,
Oshtemo, MI 49077-0525 to inquire if any changes occurred since the effective date.

INTEREST RATES and INTEREST CHARGES:

Mastercard Credit Card

Mastercard Rewards Credit Card

Annual Percentage Rate
(APR) for Purchases

% -

%

% -

%

depending on your credit history. This APR will
vary with the market based on the Prime Rate.

depending on your credit history. This APR will
vary with the market based on the Prime Rate.

APR for Cash Advances

% -

depending on your
%
credit history. This APR will vary with the
market based on the Prime Rate.

% -

depending on your
%
credit history. This APR will vary with the
market based on the Prime Rate.

APR for Balance Transfers

% Introductory APR for
After that, your Standard APR will be

months.

% Introductory APR for
After that, your Standard APR will be

months.

% -

depending on your
%
credit history. This APR will vary with the
market based on the Prime Rate.

% -

depending on your
%
credit history. This APR will vary with the
market based on the Prime Rate.

Penalty APR and When
it Applies

22.99%
This APR may be applied to your account if you make a payment that is late 60 days or more.

Paying Interest

How Long Will the Penalty APR Apply? If we increase your APRs due to a late payment, we
may keep them at this higher level on existing and new balances until you make six consecutive
on-time payments.

Your due date is at least 21 days after we mail your billing statement. We will not charge you interest
on purchases if you pay your entire new purchase balance by the due date each month. We will
begin charging interest on cash advances and balance transfers on the date the cash advance or
balance transfer is posted to your account.

For Credit Card Tips from
the Consumer Financial
Protection Bureau

To learn more about factors to consider when applying for or using a credit card, visit the
website of the Consumer Financial Protection Bureau at
http://www.consumerfinance.gov/learnmore

FEES:

Fees to Open or
Maintain your Account

• Annual Fee:

None

Transaction Fees

• Balance Transfer:
• Cash Advance:
• Foreign Transaction &
Cross-Border Assessment:

4% of the amount of each transfer with a minimum of $5.00
4% of the amount of each cash advance with a minimum of $5.00

2% of each transaction in U.S. dollars regardless of whether the transaction involves a currency
conversion and
0.008% of the Issuer Settlement Amount and
0.002% of the Issuer Settlement Amount if there is a currency conversion.

Penalty Fees

• Late Payment:
• Over-the-Credit Limit:
• Returned Payment:

Up to $28.00 if your payment is late.
None
Up to $28.00 if your payment is returned for any reason.

How We Will Calculate Your Balance: We use a method called "average daily balance (including new purchases)."
Loss of Introductory Rate: We may end your Introductory Rate and apply the Penalty APR disclosed above if you make a late payment.
9009 LASER FI16417 Rev 2-2019
COPYRIGHT 2009 Securian Financial Group, Inc. All rights reserved.