Grand Reserve World Mastercard Cardholder Agreement for Cards issued by Celtic 
          Bank 
           
          October 2020 
           
          This Cardholder Agreement (�Cardholder Agreement�) outlines the terms and conditions 
          under which The Grand Reserve World Mastercard is issued to you by Celtic Bank, a Utah-
          Chartered Industrial Bank, Member FDIC ( �us,� �we,� �our,� or the like) This Cardholder 
          Agreement details the terms by which your Card will be offered and administered. Please 
          review this in detail to be sure you understand all of the terms and conditions with using 
          this Card. 
           
          There are three main parts to this Cardholder Agreement: Pricing Information, Customer 
          Agreement, and Your Billing Rights. The Pricing Information shows the primary pricing 
          terms for this Card for new accounts available under this Agreement. The Customer 
          Agreement contains important information related to how we will administer the credit 
          card program. Plus, any other disclosures or notices that are referenced or issued are part 
          of this Agreement. Your Billing Rights summarizes certain rights provided to you by law 
          that are related to billing on your Card Account (�Account�). 
           
          THIS AGREEMENT REQUIRES CLAIMS TO BE ARBITRATED AND FORBIDS CLASS 
          ACTIONS UNLESS YOU (1) ARE SUBJECT TO THE PROTECTIONS OF THE MILITARY 
          LENDING ACT OR (2) EXERCISE YOUR RIGHT TO REJECT ARBITRATION AS PROVIDED 
          IN THE ARBITRATION PROVISION AT THE END OF THIS AGREEMENT. 
           
          PRICING INFORMATION 
           Interest Rate and Interest Charges 
                                14.99% to 22.99% based on your creditworthiness 
           Annual Percentage Rate 
                                when you open your Account. This APR will vary with the 
           (APR) for Purchases 
                                market based on the Prime Rate. 
           APR for Balance Transfers  N/A (Balance Transfers are not available) 
           Interest Rate and Interest Charges 
           APR for Cash Advances  N/A (Cash Advances are not available) 
                                Your due date is at least 23 days after the close of each 
           How to Avoid Paying  billing cycle. We will not charge you any interest on 
           Interest             purchases if you pay your entire balance by the due date 
                                each month. 
                                If you are charged interest, the charge will be no less than 
           Minimum Interest Charge 
                                $1.00. 
                                To learn more about factors to consider when applying 
           For Credit Card Tips from 
                                for or using a credit card, visit the Consumer Financial 
           the Consumer Financial 
                                Protection Bureau�s website 
           Protection Bureau  
                                at http://www.consumerfinance.gov/learnmore 
            
           Fees 
           Annual Fee           0$ for the first year, then $149.00 each year thereafter 
           Transaction Fees       
             �  Balance Transfer  �  N/A (Balance Transfers are not available) 
             �  Cash Advance      �  N/A (Cash Advances are not available) 
             �  Foreign Transactions  �  None 
           Penalty Fees           
             �  Late Payment      �  Up to $25 
             �  Over-the-Credit Limit  �  None 
             �  Returned Payment  �  Up to $37 
          How We Will Calculate Your Balance: We use a method called Average Daily Balance 
           (including new purchases). See Customer Agreement for details. 
          Billing Rights: Information on your rights to dispute transactions and how to exercise 
          those rights is provided in your Agreement. 
           
                                  CUSTOMER AGREEMENT 
           
          Welcome to the Grand Reserve World Mastercard  by Celtic Bank! 
          Thank you for opening a credit Card Account with us. This Customer Agreement 
          (�Agreement�) contains the terms for your Card. 
           
          Some Definitions. 
          The meanings of the terms you see in italics appear in the Glossary Section. We also have 
          links to certain terms and definitions.   
           
          To make the Agreement easy to understand, we will also use the following personal 
          pronouns �You,� �your,� and �yourself� mean each applicant for the Account; any person 
          responsible for paying the Account; and anyone You authorize to use, access or service the 
          Account.   
          �We,� �us,� �our,� �Celtic Bank� means Celtic Bank, a Utah-Chartered Industrial Bank, 
          Member FDIC; and its agents, authorized representatives, successors, and assignees. 
           
                           Things You Should Know About This Card 
          How are the Balance and Interest Charges calculated? 
          We use the Average Daily Balance Method (Including Current Transactions). 
          We figure the interest charge on your Account by applying the periodic rate to the �average 
          daily balance� of your Account. To get the �average daily balance� we take the beginning 
          balance of your Account each day, add any new purchases/fees, and subtract any unpaid 
          interest or other finance charges and any payments or credits. This gives us the daily 
          balance. Then, we add up all the daily balances for the billing cycle and divide the total by 
          the number of days in the billing cycle. This gives us the �average daily balance.� 
           
          How is your Variable APR Calculated? 
             �  Your variable Annual Percentage Rate (APR) is calculated by adding a margin 
               (currently between 11.74% and 19.74% ) to the Prime Rate. 
             �  We use the Prime Rate from the rates section of the Wall Street Journal, published 
               two business days before the end of the Billing Cycle. 
                                       th Your Daily Periodic Rate (DPR) is 1/365  of the corresponding APR. 
          If the Wall Street Journal does not publish a rate on that day, we will use the Prime Rate for 
          the previous business day. If the Wall Street Journal is no longer published, we may use the 
          Prime Rate from any other newspaper. Or, we may choose to use a different, similar 
          published rate. 
          If the Prime Rate increases, Variable APRs will increase. In that case, you may pay more 
          interest and may have a higher payment or balance due. When the Prime Rate changes, the 
          resulting changes to Variable APRs take effect as of the first day of the next Billing Cycle. 
           
          How can I avoid paying Interest Charges? 
          If you pay your statement�s �New Balance� in full by the due date, we will not charge 
          interest on any new transactions that post to the Purchase balance. If you have been paying 
          your account in full with no interest charges, but then you do not pay your next �New 
          Balance� in full, we will charge interest on the portion of the balance that you did not pay. 
           
          How is the Interest Charge applied? 
          Interest charges accrue from the 1) date of the transaction, 2) date the transaction is 
          processed, or 3) first calendar day of the billing period. Interest charges accrue on every 
          unpaid amount until it is paid in full. This means you may owe interest charges even if you 
          pay the entire �New Balance� one month, but did not do so for the previous month. Unpaid 
          interest charges are added to the proper segment of your account. However, we reserve the 
          right to not assess interest charges at any time. 
            
           Can You Change My Account Terms? 
           Although we don�t plan to, we can change some terms of your Account as permitted by law. 
           If we do change any of the terms in this Cardholder Agreement, we will send you notice 
           before doing so. Please review this Cardholder Agreement in full to be sure you understand 
           the current terms for your Card. 
            
           Your APR, daily periodic rate, and interest charges will change if the Prime Rate 
           changes. 
            
           Account Documents. 
           Your Account with us is governed by the following documents: 
             �  this document; 
             �  all Statements; 
             �  any Privacy Notices describing our limitations on sharing information about you 
               with others; 
             �  any Card benefits brochure which describes benefits provided by the Payment Card 
               Network for your Card and Account. The most current version of your Card benefits 
               brochure will replace all prior versions; 
             �  all disclosures and materials provided to you before or when you opened your 
               Account, including Truth in Lending Disclosures; 
             �  all other documents and disclosures relating to your Account including those 
               provided online; and 
             �  any future changes we make to any of the above documents. 
          Please read these carefully and keep them for future reference. An image of any of these 
          can be used instead of the original. 
           
           
          New Offers. 
          In the future, we may make new offers to you or forward offers from others that we think 
          you might be interested in. These offers may have different terms and documentation 
          which will be provided when we make you the offer. If you accept the offer, all previously 
          disclosed terms will still apply except as modified by the offer. 
           
          For more information about what we and our service providers may share and how to opt 
          out, please review the Privacy Notice.  You can see how we and our service providers 
          collect, use and store your data in our Privacy Policy.   
           
          Consent to Electronic Documents. 
          We are committed to offering services to You in a convenient, controlled, and secure 
          manner. Therefore, the online Card application and approval process has been designed 
          around the expectation that all documents and information required to be provided to You 
          will be provided electronically. We may still deliver paper documents and if we do so, we 
          are not waiving any of these rights. By proceeding with the online application or activating 
          your Card, you agree to the terms detailed in our Electronic Consent Policy, found at 
          https://grandreservecard.com/electronic-consent-policy as amended from time to time. 
          Please review this Policy to ensure you understand and agree with all of the terms; while 
          we have summarized our terms and conditions here, the Electronic Consent Policy details 
          all of Your and Our rights and obligations. 
          If at any time after you submit the application you change your mind and wish to no longer 
          receive documents and information electronically, please notify us as detailed in the 
          Electronic Consent Policy. Understand that this may result in an adverse decision on your 
          Application. 
           
          Account Information. 
          We need information about you to manage your Account. The information we need may 
          include: 
             �  your legal name; 
             �  a valid U.S. mailing address and residential address (if different); 
             �  your date of birth; 
             �  your Social Security Number, Passport Number, and/or other government 
               identification number, if available; 
             �  your telephone number(s); 
             �  your employment, income, and asset information; 
             �  your educational history and information; 
             �  your citizenship status and information; and 
             �  other related information as deemed necessary. 
          You must tell us when this information changes. Please update your address in the manner 
          provided on your Statement. You may also update some of this information by logging onto 
          your Account on our website or by calling one of our representatives at the telephone 
          number provided on your Statement or on the back of your Card. We may require you to 
          provide additional documents that are acceptable to us to verify this information or any 
          changes. We maintain the right to restrict or close your Account if your information cannot 
          be verified or if you do not provide additional information as requested. 
          You also give us permission to verify or research, with a third party, the information you 
          provide to us. This permission includes, without limitation, verifying or researching your 
          information with LexisNexis (or similar), United States Department of Homeland Security, 
          and the United States Department of the Treasury. 
           
          Credit Limit. 
          When you open your Account, you will receive your credit limit. This will also appear on 
          your Statements. We might also refer to your credit limit as your credit line. 
          You are responsible for keeping track of your Account balances and your available credit 
          limit. Do not allow your Account to go over any credit limit, as the transaction could be 
          declined or your credit score could be adversely affected. We may still honor transactions 
          above your credit limit, but our honoring of these transactions will not increase your credit 
          limit. We may also increase, decrease, restrict, or cancel your credit limit at any time. This 
          will not affect your obligation to pay us. 
           
          Using Your Account. 
          You promise to follow the terms of this Agreement as long as your Account remains open 
          or has a balance. Please sign the Card immediately when you receive it. The Card is valid 
          during the dates provided on the front. The Card is our property, and you will return it to 
          us or destroy it if we ask. You will take reasonable steps to prevent the unauthorized use of 
          your Card and Account. 
          We are not responsible if anyone refuses to accept your Card for any reason. Also, we may 
          reject any transaction for any reason. Unless we tell you otherwise, we will bill each 
          transaction to the applicable Segment of your Account and apply it against your available 
          credit limit for the Account and Card for that Segment in each Billing Cycle. 
          You must not use, or try to use the Card for any Internet gambling transactions or 
          transactions that are illegal or not permitted by us. You will still be responsible or such 
          transactions if you do. In addition, these transactions will be subject to this Agreement, and 
          you might have to reimburse the Payment Card Network and us for all damages and 
          expenses. 
          From time to time, due to circumstances beyond our control (such as system failures, fires, 
          floods, natural disasters, or other unpredictable events) our services might be unavailable. 
          When this happens, you might be unable to use your Card or obtain information about your 
          Account. We will not be responsible or liable if this happens. 
           
          Your Promise to Pay. 
          You promise to pay us all amounts due on your Account. This includes amounts where you 
          did not sign a purchase slip or other documents for the transaction. If you use your Card 
          number without presenting your actual Card (including without limitation mail, telephone, 
          or internet purchases), this will be treated the same way as if you used the Card in person. 
          If you let someone else use your Card, you are responsible for all transactions that person 
          makes. Your promise to pay us will apply to your estate if you die. 
           
          Statements. 
          We will send you one Statement for all Cards on your Account unless the law does not 
          require or permit us to send a Statement. Statements will be sent at the end of each Billing 
          Cycle when your Account has a debit or credit balance of more than $1.00, or if we have 
          charged any Interest Charges to your Account. Your Statement will show all transactions 
          billed to your Account during the Billing Cycle along with other important Account 
          information. 
           
          Disputed Transactions. 
          You must inspect each Statement you receive and tell us about any errors or questions you 
          have as described in the �Billing Rights Summary� part of your Statement and other Truth 
          in Lending Disclosures. If you do not notify us as provided in those disclosures, we may 
          assume that all information in the Statement is correct. 
          If you dispute a transaction made by you or someone else on your Account, and we later 
          credit your Account for all or part of the disputed amount, you give us all of your rights 
          against that other person. You also will: 
             �  give us any merchandise or other purchases you received in connection with the 
               disputed amount if we ask; 
             �  not pursue any claim or reimbursement from the merchant and that other person; 
               and 
             �  help us pursue and get reimbursement from the merchant and that other person. 
               Your help includes giving us documents that we ask for and that are acceptable to 
               us. 
                
          Interest Charges and Fees. 
          We will charge Interest and Fees to your Account as disclosed to you in your Statements 
          and other Truth in Lending Disclosures. In general, Interest Charges begin to accrue from 
          the day a transaction occurs. However, we will not charge you interest on any new balances 
          posted to the purchase Segment of your Account provided you have paid your previous 
          balance in full by the due date. 
          We will treat the following Fees as purchase transactions unless otherwise specified below. 
          These Fees apply to your Account only if they are provided in your Truth in Lending 
          Disclosures. We may increase your Interest Charges and Fees as described in the Changes 
          to Your Agreement section or in your Truth in Lending Disclosures. 
            
           Annual Fee. We will not charge you the $149 Annual Fee upon account creation, but will 
           thereafter every 12 months after the anniversary date.  The amount of this Fee is listed in 
           the Pricing Information table above.  This fee is nonrefundable but for each year in which 
           you are charged a Fee, but if you cancel your Card within 30 days after the anniversary date 
           of your account creation, we will issue you a refund of the Fee for that year.  Cancellations 
           at any other time of the year will not result in a prorated or full refund. 
           Late Payment Fee. We may charge you this Fee if we do not receive your payment in time 
           for us to credit it by the due date shown on your Statement. 
           Overlimit Fee. You will not have a fee for going over your credit limit, but your credit score 
           may be adversely affected and the transaction may be declined, depending on the amount 
           of the overage. 
           Returned Payment Fee. We may charge you this Fee each time any payment you make to 
           us is not paid by your financial institution for any reason, even if that institution later pays 
           it. 
          Expedited Payment Fee. We may charge you this Fee each time you request to make a 
          payment over the phone. Before we charge you this fee, we will notify you of the amount 
          and provide an opportunity to opt out of this service. 
          Copying Fee. We may charge you a Fee for copies of transaction documents or Statements 
          unless they are required to resolve a billing dispute. 
          Express Delivery Fee. We may charge you this Fee each time you request express delivery 
          of any account documentation. Before we charge you this fee, we will notify you of the 
          amount and provide an opportunity to opt out of this service. 
          Balance Transfer Fee. Balance Transfers are not available for your Card. 
          Cash Advance Fee. Cash Advance is not available for your Card. 
          Foreign Transaction Fee. We do not charge a fee for foreign transactions. 
          Transactions Made in Foreign Currencies: If you make a transaction in a foreign 
          currency, the Payment Card Network will convert it into a U.S. dollar amount. The Payment 
          Card Network will use its own currency conversion procedures. The conversion rate in 
          effect on the processing date may differ from the rate in effect on the transaction date that 
          appears on your Statement. We do not adjust the currency exchange rate or charge any 
          currency conversion Fees. 
           
          No Warranties. 
          Except as otherwise provided in the �Billing Rights Summary� part of your Statements, we 
          are not responsible for any claim you might have regarding the purchases of goods or 
          services made with your Card. 
           
          Merchant Refunds. 
          If you are entitled to a refund for goods or services purchased with your Card, you will 
          accept these refunds as credits to the purchase Segment of your Account. We do not control 
          when a merchant sends us your refund. We will also have a reasonable amount of time 
          after we receive your refund to process it. 
           
          Minimum Payment. 
          Your Statement will provide instructions for making payments, including the amounts due 
          and the due date for receiving your payment. If applicable, your Statement will also include 
          a minimum payment amount. To avoid a Late Payment Fee, you must pay us at least this 
          minimum payment amount by the due date provided in the Statement. 
          Your minimum payment will equal the greater of: $15 (or your full balance if it�s less than 
          $15); 3% of your ending balance for the Statement; or the total amount by which you have 
          exceeded your credit limit (if applicable). 
          In addition to the minimum payment, you may pay all or part of the total balance on your 
          Account. However, you must still pay at least the minimum payment amount each month, 
          even if you paid greater than the minimum on the previous Statement. 
          We will continue to charge Interest Charges during Billing Cycles when you carry a balance 
          regardless of whether your Statement includes a minimum payment that is due. If your 
          Account is 180 days past due, part of a bankruptcy proceeding or otherwise charges off, the 
          entire balance is immediately due and payable. 
           
          Making Payments. 
          Your payments must be in U.S. dollars from a U.S. deposit account and otherwise be 
          acceptable to us. We do not accept cash payments. You may not make payments with funds 
          from your Account with us. 
           
          Mailed Payments. 
          You must mail payments to us at the address provided on your Statement or as otherwise 
          instructed by us or our agents. We will credit it to your Account on the day we receive it, if: 
             �  you send the payment coupon included with your Statement; 
             �  in the same envelope with your payment; 
             �  you include your Account number on your payment; and 
             �  your payment arrives at the address indicated on the payment coupon in our 
               processing center by the time indicated on your Statement. 
          If your due date occurs on a day on which we do not receive payments, any payment 
          received the next day which conforms to the above requirements will not be treated as late. 
          Please allow at least 7 days for postal delivery. Unless we or our agents specifically instruct 
          you to remit payment in a different manner, payments received at any other location or in 
          any other form might not be credited for up to 5 days. This might cause you to be charged 
          late payment Fees and additional Interest Charges. 
           
          Faster Payment Services. 
          We may make services available that allow you to make faster payments through a 
          customer service representative using a telephone, the internet, or other payment system. 
          We will describe the terms for using these services before you use them. You do not have to 
          use these other payment services, and we may charge you a Fee for using them. If we do, 
          we will tell you the amount of the Fee at the time you request the service. We are not 
          responsible if a payment made using our payment services is rejected or not paid. Even if it 
          is, we may still keep the Fee. 
          If you give your Account number or other Account information to someone else to make a 
          payment for you, we may provide them limited Account information necessary for the 
          payment and process their payment as if you made it. We may refuse to accept any 
          payment made by someone else for your Account. If we accept a payment made by 
          someone else for your Account, you will be responsible for the payment made even if that 
          payment is rejected or not paid. 
           
          Payment Processing. 
          We may accept and process payments without losing any of our rights. Even if we credit 
          your payment to your Account, we may delay the availability of credit until we confirm that 
          your payment has cleared. We may resubmit and electronically collect returned payments. 
          We may also adjust your Account as necessary to correct errors, to process returned and 
          reversed payments, and to handle similar issues. 
          When you provide an Item as payment, you authorize us either to use information from 
          your Item to make a one-time electronic fund transfer from your deposit account or to 
          process the payment as an Item. We will provide additional information about this process 
          on your Statement or other documents we send you before your payment. 
          When you provide an Item as payment, it might also be converted into an electronic image 
          and collected and returned electronically. These electronic images may also be converted 
          to substitute checks. We will not be responsible if an Item you provide has physical 
          features that when imaged result in it not being processed as you intended. 
           
          How We Apply Your Payments. 
          We apply your payments to the higher Annual Percentage Rate balances before the lower 
          ones.  In all cases, we will apply payments and credits in accordance with applicable law. 
          Available credit created as a result of payments posted to your Account may not be 
          available for up to seven (7) days, or longer if circumstances warrant an additional hold, or 
          if we deem ourselves at risk for any reason. 
           
          Items with Restrictive Words, Conditions, or Instructions. 
          Our acceptance of payments labeled �payment in full� or restrictive words to that or any 
          similar effect, will not constitute an accord and satisfaction nor a waiver of any rights we 
          have to receive a full payment on all balances due. 
           
          Credit Balances. 
          We may reject and return to you any payment that creates a credit balance on your 
          Account. Any credit balance we allow will not be available until we confirm that your 
          payment has cleared. We may reduce the amount of any credit balance by any new 
          amounts billed to your Account. You may contact us as provided on your Statement and 
          request a refund of any available credit balance. If you contact us in writing, we will refund 
          your credit balance within 7 Business Days from our receipt of your written request. 
           
          Account Default. 
          We may consider you in default of your Agreement with us if: 
             �  you do not make any payment when it is due; 
             �  any payment you make is rejected, not paid, or cannot be processed; 
             �  you exceed a credit limit; 
             �  a bankruptcy or other insolvency proceeding is filed by or against you; 
             �  you die or are legally declared incompetent or incapacitated; 
             �  we determine that you made a false, incomplete, or misleading statement on any of 
               your Account documentation or you otherwise try to defraud us; 
             �  you do not comply with any term of this Agreement or any other agreement with us; 
               or 
             �  you permanently reside outside the United States. 
          For certain actions, including changing the rates and Fees on your Account, our options 
          appear in our original offer materials when you opened your Account. Remember, paying 
          the Fees charged in connection with a default will not by itself cure the default. In addition, 
          if you are in default, we may take the following actions without notifying you, unless the 
          law says that we must notify you: 
             �  close or suspend your Account; 
             �  lower your credit limits; 
             �  increase your minimum payment; 
             �  demand that you immediately pay the entire balances owing on your Account; 
             �  continue to charge you Interest Charges and Fees as long as your balances remain 
               outstanding; and/or 
             �  pursue any other action against you that the law allows, which includes the filing of 
               a lawsuit against you. 
          You must pay us all of our collection expenses, attorneys� fees, and court costs unless the 
          law does not allow us to collect these amounts. 
           
          Communications. 
          We and/or our service providers may contact you from time to time regarding your 
          Account. We may contact you in any manner we choose unless the law says that we cannot. 
          For example, we may: 
             �  contact you by mail, telephone, email, fax, recorded message, text message, or 
               personal visit; 
             �  contact you using an automated dialing or similar device (�Autodialer�); 
             �  contact you at your home and at your place of employment; 
             �  contact you by social media; 
             �  contact you on your mobile telephone; 
             �  contact you at any time, including weekends and holidays; 
             �  contact you with any frequency; 
             �  leave prerecorded and other messages on your answering machine/service and 
               with others; and 
             �  identify ourselves, your relationship with us, and our purpose for contacting you 
               even if others might hear or read it. 
          Our contacts with you about your Account are not unsolicited and might result from 
          information we obtain from you or others. We may monitor or record any conversation or 
          other communication with you. Unless the law says we cannot, we may modify or suppress 
          caller ID and similar services and identify ourselves on these services in any manner we 
          choose. When you give us or we obtain your mobile telephone number, we may contact you 
          at this number using an Autodialer and can also leave prerecorded and other messages. We 
          may do these things whether we contact you or you contact us. 
          If you ask us to discuss your Account with someone else, you must provide us with 
          documents that we ask for and that are acceptable to us. 
           
          Credit Reports. 
          We may provide information about you and the Account to consumer (credit) reporting 
          agencies and others as provided in our Privacy Notices. Information we provide might 
          appear on your credit reports. This could include negative information if you do not comply 
          with the terms of this Agreement. We may obtain and use credit and income information 
          about you from consumer (credit) reporting agencies and others as the law allows. 
           
          Closing or Suspending Your Account. 
          Arizona, California, Idaho, Louisiana, New Mexico, Nevada, Texas, Washington, and 
          Wisconsin Residents: Either you or your spouse may ask us close your Account at any 
          time by calling us at 1800 630-6056 or by calling or writing us as described on your 
          Statement. Your Statement will provide additional information about this process, and 
          we may also separately provide you with additional details after your request. This 
          might include payment information. 
          All Cardholders: You may ask us to close your Account at any time by calling us at 1800 
          630-6056 or by calling or writing to us as described on your Statement.  Your Statement 
          will provide additional information about this process and we may also separately 
          provide you with additional details after your request. This might include payment 
          information. 
          Termination of your Account will not affect your obligation to pay the Account balance 
          plus any finance and other charges you or your spouse owe under this Agreement. Your 
          obligation to pay the Account balance plus any finance and other charges you owe under 
          this Agreement are subject to all applicable laws and regulations regarding repayment 
          requirements. The Card you receive remain our property and you must recover and 
          surrender to us all Cards upon request or upon termination of this Agreement. If you use 
          your Card or charges post to your Account after you ask us to close it, we may keep it 
          open or reopen it. 
          We may close or suspend your Account and your right to obtain credit from us. We may do 
          this at any time and for any reason permitted by law, even if you are not in default on your 
          account with us. A suspension of your Account might be permanent or temporary. 
          If your Account is closed or suspended for any reason, you must stop using your Card. You 
          must also cancel all billing arrangements to the Account. We will not do this for you. If we 
          close or permanently suspend your Account, you must also destroy all Cards. You must still 
          pay us all amounts you owe on the Account, even if they are charged after your Account is 
          closed or suspended. 
           
          Lost or Stolen Card. 
          You will take reasonable steps to prevent the unauthorized use of your Card and Account. If 
          your Card is lost or stolen or if someone else might be using it without your permission, 
          you must tell us at once. You may tell us by calling the telephone number on the back of 
          your Card or on your Statement or by writing us at the address on your Statement. You will 
          not be responsible for charges made to your Account that are found by us to be 
          unauthorized. If we reimburse your Account for unauthorized charges made using your 
          Card, you will help us investigate, pursue, and get reimbursement from the wrongdoer. 
          Your help includes giving us documents that we ask for and that are acceptable to us. 
          Your Representations and Warranties.   
           By accepting this Cardholder Agreement, and by activating, using, or authorizing the use 
           of your Card, you represent and warrant to us that: (i) you are at least 18 years of age (or 
           that you have reached the age of majority if you reside in a state where the age of 
           majority is 19 years or older); (ii) the personal information that you provide to us in 
           connection with the Card is true, correct and complete; (iii) you received a copy of this 
           Cardholder Agreement and agree to be bound by and comply with its terms; and (iv) that 
           you accept the Card.  
            
           Changes to Your Agreement. 
           At any time, we may add, delete, or change any term of this Agreement unless the law 
           prohibits us from doing so. We will give you notice of any changes as required by law. If we 
           do notify you of changes, we will send you a separate notice or inform you on your 
           Statement. We may send this notice to you electronically as permitted by law. Our notice 
           will tell you when and how the changes will take effect and describe any rights you have in 
           connection with the changes. 
           If we increase your Fees or other terms of your Account we will notify you in writing and 
           inform you of your options in advance, including the right to opt out of some of these 
           changes. 
           If your payment is not received within 60 days after the payment due date, we may 
           increase your Interest Charges and Fees for existing balances and new transactions at any 
           time. We may change any other terms of your Account at any time. 
            
           The Law that Applies to Your Agreement. 
           The issuer of your Card is Celtic Bank, a Utah-Chartered Industrial Bank, Member FDIC. In 
           accepting a Grand Reserve World Mastercard, you agree to the following provisions: (1) 
           This Agreement (including your account and services related to this account) will be 
           interpreted by the laws of the state of Utah.  This means that the laws of the state of Utah 
          will govern any dispute arising from or relating to this Agreement. Federal law will also be 
          used when it applies.  (2) You waive any applicable statute of limitations as the law allows. 
          Otherwise, the applicable statute of limitations period for all provisions and purposes 
          under this Agreement (including the right to collect debt) will be the longer period 
          provided by Utah law or the law in the jurisdiction where you live. (3)  Regarding venue, 
          you agree to submit to the jurisdiction of the state of Utah and federal courts in and for Salt 
          Lake City and Salt Lake County, Utah.  This means that any dispute, action or proceeding 
          relating to this Agreement will be brought in the Federal District Court of Utah or state 
          court in the county of Salt Lake City. (4) See applicable Arbitration Provision below. 
          Accordingly, it is important that you read the provisions of this section, the Arbitration 
          Provision below, and the entire Agreement carefully.  If any part of this Agreement is found 
          to be unenforceable, the remaining parts will remain in effect. 
          WAIVER OF JURY TRIAL 
           Unless prohibited by applicable law, if you sign this Agreement, you waive your right to 
           have a jury trial to resolve any Claim (defined below in the Arbitration Provision) you 
           may have against us, our service providers, our respective affiliates, or a related third 
           party. This Waiver of Jury Trial provision does not apply to you if, at the time of entering 
           into this Agreement, you are a resident of Arkansas or a member of the armed forces or a 
           dependent of such a member covered by the Federal Military Lending Act. 
            
           CLASS ACTION WAIVER 
           Unless prohibited by applicable law, if you sign this Agreement, you waive your right to 
           ask a court or an arbitrator to allow you to pursue any Claims on a class action basis or in 
           a representative capacity on behalf of the general public, other borrowers or other 
           persons similarly situated. Furthermore, Claims brought by you against us or by us 
           against you may not be joined or consolidated with claims brought by or against 
           someone other than you, unless otherwise agreed to in writing by all parties. For 
           purposes of this Class Action Waiver, the terms �we,� �us� and �our� shall also include 
           Celtic Bank and each of its employees, directors, officers, shareholders, governors, 
           managers, members, parent companies, affiliated entities, successors or assignees 
           (including but not limited to Deserve, Inc.), the servicer of your Card and any third party 
           who is named as a co-defendant with us in a claim asserted by you. In the event of a 
           conflict between this CLASS ACTION WAIVER provision and the ARBITRATION 
           PROVISION, the ARBITRATION PROVISION shall control. This CLASS ACTION WAIVER 
           does not apply to you if, at the time of entering into this Agreement, you are a Covered 
           Borrower under the Military Lending Act. 
           
          ARBITRATION PROVISION 
           Arbitration is a process in which persons with a dispute(s): (a) agree to submit their 
           dispute(s) to a neutral third person (an "arbitrator") for a decision; and (b) waive their 
           rights to file a lawsuit in court to resolve their dispute(s). Each party to the dispute(s) 
           has an opportunity to present some evidence to the arbitrator. Pre-arbitration 
           discovery may be limited. Arbitration proceedings are private and less formal than 
           court trials. The arbitrator will issue a final and binding decision resolving the 
           dispute(s), which may be enforced as a court judgment. A court rarely overturns an 
           arbitrator's decision. 
           THIS ARBITRATION PROVISION APPLIES UNLESS (1) YOU HAVE EXERCISED OR 
           EXERCISE YOUR RIGHT TO REJECT ARBITRATION OR (2) AS OF THE DATE OF THIS 
           AGREEMENT, YOU ARE A MEMBER OF THE ARMED FORCES OR A DEPENDENT OF 
           SUCH MEMBER COVERED BY THE FEDERAL MILITARY LENDING ACT. IF YOU WOULD 
           LIKE MORE INFORMATION ABOUT WHETHER YOU ARE COVERED BY THE MILITARY 
           LENDING ACT, IN WHICH CASE THIS ARBITRATION PROVISION DOES NOT APPLY TO 
           YOU, PLEASE CONTACT US AT 1-800-316-7258. 
            
           READ THIS ARBITRATION PROVISION CAREFULLY AS IT WILL HAVE A 
           SUBSTANTIAL IMPACT ON HOW LEGAL CLAIMS YOU AND WE HAVE AGAINST EACH 
           OTHER ARE RESOLVED. 
           
           YOU HAVE THE RIGHT TO OPT-OUT OF (NOT BE BOUND BY) THIS 
           ARBITRATION PROVISION AS DESCRIBED BELOW. IF YOU DO NOT DO SO: 
                   a.  YOU ARE WAIVING YOUR RIGHT TO HAVE A JURY OR A COURT, 
                     OTHER THAN A SMALL CLAIMS COURT OR SIMILAR COURT OF 
                     LIMITED JURISDICTION, RESOLVE ANY CLAIM THAT IS SUBJECT TO 
                     ARBITRATION; and 
                   b.  YOU ARE WAIVING YOUR RIGHT TO SERVE AS A REPRESENTATIVE, 
                     AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER 
                     REPRESENTATIVE CAPACITY, AND/OR TO PARTICIPATE AS A 
                     MEMBER OF A CLASS OF CLAIMANTS, IN COURT OR IN ARBITRATION 
                     WITH RESPECT TO ANY CLAIM THAT IS SUBJECT TO ARBITRATION. 
           
           THEREFORE, YOU ACKNOWLEDGE AND AGREE AS FOLLOWS: 
            
           Interstate Commerce 
           This Arbitration Provision is made pursuant to a transaction involving interstate 
           commerce and shall be governed by the Federal Arbitration Act (�FAA�), 9 U.S.C. � 1 et seq., 
           and not by any state arbitration law. 
            
           Scope 
           For purposes of this Arbitration Provision, the word �Claim� has the broadest possible 
           meaning and includes, without limitation (a) all federal or state law claims, disputes or 
           controversies, whether preexisting, present or future, arising from or relating directly or 
           indirectly to this Agreement, the relationship between you and us, the information you 
           gave us before entering into this Agreement, including your application, and/or any past 
           agreement or agreements between you and us, any loan or credit product or related 
           product or services obtained from us and any advice, recommendations, solicitations, 
           communications, disclosures, promotions or advertisements concerning the same; (b) all 
           initial claims, counterclaims, cross-claims and third-party claims and claims which arose 
           before the effective date of this Arbitration Provision; (c) all common law claims based 
           upon contract, tort, fraud, or other intentional torts; (d) all claims based upon a violation 
           of any local, state or federal constitution, statute, ordinance or regulation, including 
           without limitation all claims alleging unfair, deceptive or unconscionable trade practices; 
           (e) all claims asserted by us against you, including claims for money damages to collect 
           any sum we claim you owe us; (f) all claims asserted by you individually against us 
           and/or any of our employees, directors, officers, shareholders, governors, managers, 
           members, parent company or affiliated entities, or assignees (including but not limited 
           to Deserve, Inc.) or against the servicer of your Card (hereinafter collectively referred to 
           as "related third parties"), including claims for money damages, restitution and/or 
           equitable or injunctive relief; (g) claims asserted by you against other persons and 
           entities if you assert a Claim against such other persons and entities in connection with a 
           Claim you assert against us or related third parties; and (h) all data breach or privacy 
           claims arising from or relating directly or indirectly to the disclosure by us or related 
           third parties of any non-public personal information about you. Notwithstanding the 
           foregoing, the word �Claim� does not include any dispute or controversy about the 
           validity, enforceability, coverage or scope of this Arbitration Provision or any part 
           thereof (including, without limitation, the provision titled "Class Action Waiver" set forth 
           below, subparts A and B of the provision titled "Binding Effect; Survival; Severability" set 
           forth below and/or this sentence); all such disputes or controversies are for a court and 
           not an arbitrator to decide. However, any dispute or controversy that concerns the 
           validity or enforceability of the Agreement as a whole is for the arbitrator, not a court, to 
           decide. In addition, this Arbitration Provision will not apply to (1) any individual action 
           brought by you in small claims court or your state�s equivalent court, unless such action 
           is transferred, removed, or appealed to a different court; or (2) any disputes that are the 
           subject of a class action filed in court that is pending as of the effective date of this 
           Arbitration Provision in which you are alleged to be a member of the putative class for as 
           long as such class action is pending. 
          Class Action Waiver 
           Notwithstanding any other provision of this Arbitration Provision, if either you or 
           we elect to arbitrate a Claim, neither you nor we will have the right: (a) to 
           participate in a class action, private attorney general action or other 
           representative action in court or in arbitration, either as a class representative or 
           class member, or (b) to join or consolidate Claims with Claims of any other 
           persons. (Provided, however, that the Class Action Waiver does not apply to any 
           lawsuit or administrative proceeding filed against us by a state or federal 
           government agency even when such agency is seeking relief on behalf of a class of 
           borrowers including you. This means that we will not have the right to compel 
           arbitration of any claims brought by such an agency). An award in arbitration shall 
           determine the rights and obligations of the named parties only, and only with 
           respect to the Claim(s) in arbitration, and shall not (i) determine the rights, 
           obligations, or interests of anyone other than a named party, or resolve any Claim 
           of anyone other than a named party; nor (ii) make an award for the benefit of, or 
           against, anyone other than a named party. No arbitration administrator or 
           arbitrator shall have the power or authority to waive, modify, or fail to enforce this 
           section, and any attempt to do so, whether by rule, policy, arbitration decision or 
           otherwise, shall be invalid and unenforceable. Any challenge to the validity of this 
           Class Action Waiver shall be determined exclusively by a court and not by the 
           administrator or any arbitrator. 
            
           Electing Arbitration 
           A party may elect arbitration of a Claim by sending the other party written notice by 
           certified mail return receipt requested of their intent to arbitrate and setting forth the 
           subject of the dispute along with the relief requested. Your notice must be sent to Celtic 
           Bank, 268 South State Street, #300, Salt Lake City, Utah 84111, and our notice must 
           be sent to the most recent address for you in our files. If a lawsuit concerning the Claim 
           has been filed, such notice can be provided by papers filed in the lawsuit, such as a 
           motion to compel arbitration. 
          Administrator 
          Regardless of who demands arbitration, you shall have the right to select either of the 
          following arbitration organizations to administer the arbitration: the American 
          Arbitration Association, 120 Broadway, Floor 21, New York, NY 10271 (1-800-778-7879), 
          http://www.adr.org; or JAMS, 8401 N. Central Expressway, Suite 610, Dallas, TX 75225 
          (1- 800-352-5267), http://jamsadr.com. However, the parties may agree to a local 
          arbitrator who is an attorney, retired judge, or arbitrator registered and in good standing 
          with a bona fide arbitration association and arbitrate pursuant to the arbitrator�s rules. If 
          the AAA and JAMS are unable or unwilling to serve as administrator, or the parties are 
          unable to agree upon another administrator, a court with jurisdiction shall determine the 
          administrator or arbitrator. The arbitration hearing will take place at a location 
          reasonably convenient to where you reside. 
           
          If you demand arbitration, you must inform us in your demand of the arbitration 
          organization you have selected or whether you desire to select a local arbitrator. If 
          related third parties or we demand arbitration, you must notify us within 20 days in 
          writing by certified mail, return receipt requested, of your decision to select an 
          arbitration organization or your desire to select a local arbitrator. Your notice must be 
          sent to Celtic Bank, 268 South State Street, #300, Salt Lake City, Utah 84111. If you 
          fail to notify us, then we have the right to select an arbitration organization. The 
          arbitration will be governed by the rules and procedures of this arbitration organization 
          applicable to individual consumer disputes. You may get a copy of the rules and 
          procedures by contacting the arbitration organization listed above. In an event of a 
          conflict between the provisions of the Arbitration Provision, on the one hand, and any 
          applicable rules of the AAA or JAMS or other administrator used or any other terms of 
          this Agreement, on the other hand, the provisions of this Arbitration Provision shall 
          control. If a party files a lawsuit in court asserting Claim(s) that are subject to arbitration 
          and the other party files a motion to compel arbitration with the court which is granted, 
          it will be the responsibility of the party prosecuting the Claim(s) to select an arbitration 
          administrator in accordance with this paragraph and commence the arbitration 
          proceeding in accordance with the administrator�s rules and procedures. 
           
          Non-Waiver 
           Even if all parties have opted to litigate a Claim in court, you or we may elect arbitration 
           with respect to any Claim made by a new party or any Claim later asserted by a party in 
           that or any related or unrelated lawsuit (including a Claim initially asserted on an 
           individual basis but modified to be asserted on a class, representative or multi-party 
           basis). Nothing in that litigation shall constitute a waiver of any rights under this 
           Arbitration Provision. For example, if we file a lawsuit against you in court to recover 
           amounts due under the Agreement, you have the right to request arbitration, but if you 
           do not elect to request arbitration, we reserve and do not waive the right to request 
           arbitration of any Claim (including any counterclaim) you later assert against us in that 
           or any related or unrelated lawsuit. This Arbitration Provision will apply to all Claims, 
           even if the facts and circumstances giving rise to the Claims existed before the effective 
           date of this Arbitration Provision. 
            
           Arbitrator and Award 
           Any arbitrator must be a practicing attorney with ten or more years of experience or a 
           retired judge. The arbitrator will not be bound by judicial rules of procedure or evidence 
           that would apply in a court, nor by state or local laws that relate to arbitration 
           proceedings. The arbitrator will apply the same statutes of limitations and privileges that 
           a court would apply if the matter were pending in court. The arbitrator may decide, with 
           or without a hearing, any motion that is substantially similar to a motion to dismiss for 
           failure to state a claim or a motion for summary judgment. In determining liability or 
           awarding damages or other relief, the arbitrator will follow the applicable substantive 
           law, consistent with the FAA, which would apply if the matter had been brought in court. 
           The arbitrator may award any damages or other relief or remedies that would apply 
           under applicable law to an individual action brought in court, including, without 
           limitation, punitive damages (which shall be governed by the Constitutional standards 
           employed by the courts) and injunctive, equitable and declaratory relief (but only in 
           favor of the individual party seeking relief and only to the extent necessary to provide 
           relief warranted by that party�s individual claim). 
           No arbitration award involving the parties will have any preclusive effect as to issues 
           or claims in any dispute involving anyone who is not a party to the arbitration, nor 
           will an arbitration award in prior disputes involving other parties have preclusive 
           effect in an arbitration between the parties to this Arbitration Provision. 
           
          Fees and Costs 
           At your written request, we will pay all filing, hearing and/or other fees charged by the 
           administrator and arbitrator to you for Claim(s) asserted by you in an individual 
           arbitration after you have paid an amount equivalent to the fee, if any, for filing such 
           Claim(s) in state or federal court (whichever is less) in the judicial district in which you 
           reside. (If you have already paid a filing fee for asserting the Claim(s) in court, you will 
           not be required to pay that amount again). We will not seek reimbursement of such fees 
           from you even if we prevail in the arbitration. In addition, the administrator may have a 
           procedure whereby you can seek a waiver of fees charged to you by the administrator 
           and arbitrator. We will always pay any fees or expenses that we are required to pay by 
           law or the administrator�s rules or that we are required to pay for this Arbitration 
           Provision to be enforced. The arbitrator will have the authority to award fees and costs 
           of attorneys, witnesses and experts to the extent permitted by this Agreement, the 
           administrator�s rules or applicable law. With respect to Claim(s) asserted by you in an 
           individual arbitration, we will pay your reasonable attorney, witness and expert fees 
           and costs if and to the extent you prevail, if applicable law requires us to or if we must 
           bear such fees and costs in order for this Arbitration Provision to be enforced. At the 
           timely request of either party, the arbitrator shall write a brief explanation of the 
           grounds for the decision. 
            
           Appeal 
           The arbitrator�s award shall be final and binding on all parties, except for any right of 
           appeal provided by the FAA. However, if the amount in controversy exceeds $50,000, and 
           if permitted by the Administrator�s rules, you or we can, within 14 days after the entry of 
           the award by the arbitrator, appeal the award to a three-arbitrator panel administered 
           by the Administrator. The panel shall reconsider anew any aspect of the initial award 
           requested by the appealing party. The decision of the panel shall be by majority vote. 
           Reference in this Arbitration Provision to �the arbitrator� shall mean the panel if an 
           appeal of the arbitrator�s decision has been taken. The costs of such an appeal will be 
           borne in accordance with the paragraph above titled �Fees and Costs.� Any final decision 
           of the appeal is subject to judicial review only as provided under the FAA. A judgment on 
           the award may be entered by any court having jurisdiction. 
           
          Notice and Cure; Special Payment 
           Prior to initiating a Claim, you may send us a written Claim Notice. In order for a Claim 
           Notice to be valid and effective, it must: (a) state your name, address and Account 
           number; 
           (b) be signed by you; (c) describe the basis of your Claim and the amount you would 
           accept to resolve the Claim; (d) state that you are exercising your rights under the 
           �Notice and Cure� paragraph of the Arbitration Provision; and (e) be sent to us by 
           certified mail, return receipt requested, at Celtic Bank, Attn: General Counsel, 268 
           South State Street, #300, Salt Lake City, Utah 84111. This is the sole and only method 
           by which you can submit a Claim Notice. Upon receipt of a Claim Notice, we will credit 
           you for the standard cost of a certified letter. You must give us a reasonable opportunity, 
           not less than 30 days, to resolve the Claim. If, and only if, (i) you submit a Claim Notice in 
           accordance with this paragraph on your own behalf (and not on behalf of any other 
           party); (ii) you cooperate with us by promptly providing the information we reasonably 
           request; (iii) we refuse to provide you with the relief you request before an arbitrator is 
           appointed; and (iv) the matter then proceeds to arbitration and the arbitrator 
           subsequently determines that you were entitled to such relief (or greater relief), you will 
           be entitled to a minimum award of at least $7,500 (not including any arbitration fees and 
           attorneys� fees and costs to which you will also be entitled). We encourage you to 
           address all Claims you have in a single Claim Notice and/or a single arbitration. 
           Accordingly, this $7,500 minimum award is a single award that applies to all Claims you 
           have asserted or could have asserted in the arbitration, and multiple awards of $7,500 
           are not contemplated. 
           
          Binding Effect; Survival; Severability 
           This Arbitration Provision is binding upon and benefits you, your respective heirs, 
           successors and assigns. The Arbitration Provision is binding upon and benefits us, our 
           successors and assigns, and related third parties. The Arbitration Provision shall 
           survive any bankruptcy to the extent consistent with applicable bankruptcy law. The 
           Arbitration Provision survives any termination, amendment, expiration or 
           performance of this Agreement and any transaction between you and us and continues 
           in full force and effect unless you and we otherwise agree in writing. If any part of this 
           Arbitration Provision is deemed or found to be unenforceable for any reason, the 
           remainder shall be enforceable, except as follows: 
              a.  The parties to this Arbitration Provision acknowledge that the provision titled 
                "Class Action Waiver" is material and essential to the arbitration of any disputes 
                between the parties and is non-severable from this Arbitration Provision. If the 
                Class Action Waiver is limited, voided or found unenforceable, then the parties' 
                Arbitration Provision (except for this sentence) shall be null and void with 
                respect to such proceeding, subject to the right to appeal the limitation or 
                invalidation of the Class Action Waiver. The parties acknowledge and agree that 
                under no circumstances will a class action be arbitrated. 
              b.  If a Claim is brought seeking public injunctive relief and a court determines that 
                the restrictions in the provision titled "Class Action Waiver" prohibiting the 
                arbitrator from awarding relief on behalf of third parties are unenforceable with 
                respect to 
                such Claim (and that determination becomes final after all appeals have been 
                exhausted), the Claim for public injunctive relief will be determined in court and 
                any individual Claims seeking monetary relief will be arbitrated. In such a case the 
                parties will request that the court stay the Claim for public injunctive relief until 
                the arbitration award pertaining to individual relief has been entered in court. In 
                no event will a Claim for public injunctive relief be arbitrated. 
           
          Opt-Out Process 
           You may choose to opt out of this Arbitration Provision but only by following the process 
           set forth below. If you do not wish to be subject to this Arbitration Provision, then you 
           must notify us in writing postmarked within sixty (60) calendar days of the date of this 
           Agreement at the following address: Celtic Bank, 268 South State Street, #300, Salt 
           Lake City, Utah 84111. Your notice must be sent to us by certified mail, return receipt 
           requested. Upon receipt of an Opt-Out Notice, we will credit you for the standard cost of 
           a certified letter. Your Opt-Out Notice must include your name, address, Social Security 
           number, the date of this Agreement, a statement that you wish to opt out of the 
           Arbitration Provision and must not be sent with any other correspondence. Indicating 
           your desire to opt out of this Arbitration Provision will not affect your other rights or 
           responsibilities under this Agreement and applies only to this Arbitration Provision 
           between you and us. 
           
          Military Lending Act Disclosure. 
           Federal law provides important protections to members of the Armed Forces and their 
           dependents relating to extensions of consumer credit. In general, the cost of consumer 
           credit to a member of the Armed Forces and his or her dependent may not exceed an 
           annual percentage rate of 36 percent. This rate must include, as applicable to the credit 
           transaction or account: The costs associated with credit insurance premiums; fees for 
           ancillary products sold in connection with the credit transaction; any application fee 
           charged (other than certain application fees for specified credit transactions or 
           accounts); and any participation fee charged (other than certain participation fees for a 
           credit card account). To be provided with an oral disclosure of this information, please 
           call toll-free 1-800-316-7258. 
            
          Waiver. 
           We, our agents, assigns, successors, service providers, and the respective affiliates will 
           not lose any of our rights if we delay taking any action for any reason or if we do not 
           notify you. For example, we may waive your Interest Charges or Fees without notifying 
           you and without losing our right to charge them in the future. We may always enforce 
           our rights later and may take other actions not listed in this Agreement if the law allows 
           them. You do not have to receive notice from us of any waiver, delay, demand or 
           dishonor. We may proceed against you before proceeding against someone else. 
            
          Assignment. 
           This Agreement will be binding on, and benefit, any of your and our successors and 
           assigns. You may not transfer your Account or your Agreement to someone else without 
           our written permission. 
           We may transfer your Account and this Agreement to another company or person 
           without your permission and without prior notice to you. They will take our place 
           under this Agreement. You must pay them and perform all of your obligations to them 
           and not us. If you pay us after you are informed or learn that we have transferred your 
           Account or this Agreement, we can handle your payment in any way we think is 
           reasonable. 
           This includes returning the payment to you or forwarding the payment to the 
           other company or person. We reserve the right to use third party service 
           providers to perform any activity we are permitted or obligated to perform 
           under this Cardholder Agreement, to the extent permitted by applicable law.  
            
           Glossary. 
           Account means your Card Account with us. 
           Annual Percentage Rate, or APR, is the percentage you are charged annually for the debt 
           that you accrue. 
           Billing Cycle means a period of time that might vary in length but is approximately 30 
          days. The specific period of time is described on each Statement. However, you will have a 
          Billing Cycle even if a Statement is not required. 
          We will often specify a Billing Cycle by the month in which its closing date occurs as 
          provided on the Statement. For example, a �March Billing Cycle� will have a closing date in 
          March. We may also refer to a Billing Cycle as a �Billing Period.� If your Account balance has 
          charged off, we may switch to quarterly Billing Cycles to your Account. 
          Business Day means any day our offices are open for the processing of payments and 
          credits. 
          Card means any Card associated with your Account, which includes all renewals and 
          substitutions. It also means any other access device for your Account we give you that 
          allows you to obtain credit. 
          Credit means an accounting entry that decreases a liability; in this case, your outstanding 
          balance with Deserve. 
          Credit Limit means the amount of credit extended to you. 
          Daily Periodic Rate, is calculated at 1/365 of your APR. 
          Fees means conditional charges imposed on your Account that are not based on the Annual 
          Percentage Rates. 
          Interest Charges means any charges to your Account based on the application of Annual 
          Percentage Rates. 
          Item means a check, draft, money order, or other negotiable instrument you use to pay 
          your Account. This includes any image of these instruments. 
          Payment Card Network means MasterCard International Incorporated, or any other 
          network provider displayed on the Card. 
          Segments means the different parts of your Account we may establish that are subject to 
          unique pricing, grace periods, or other terms. We create these parts of your Account for 
          such things as your purchases and Special Transfers. 
          Special Transfer means a Transfer posted to the Special Transfer Segment of your Account 
          and not to your purchase Segment. 
          Statement means a document or information we provide to you showing Account 
          information including, among other things, transactions made to your Account during a 
          Billing Cycle. We might also refer to your Statement as a �Periodic Statement� or a �Billing 
          Statement.� 
          Transfers means balances transferred from other Accounts to this Account and includes 
          Balance Transfers and Special Transfers. 
          Truth in Lending Disclosure means any Account information we provide to you that is 
          required by the federal Truth in Lending Act and Regulation Z. These include your 
          application and solicitation disclosures, Account opening disclosures, subsequent 
          disclosures, Statements, and change in terms notices. 
           
                                  YOUR BILLING RIGHTS 
          YOUR BILLING RIGHTS: KEEP THIS DOCUMENT FOR FUTURE USE 
          This notice tells you about your rights and our responsibilities under the Fair Credit Billing 
          Act. 
           
          WHAT TO DO IF YOU FIND A MISTAKE ON YOUR STATEMENT 
          If you think there is an error on your statement, write to us at: 
          Deserve, Inc. 
          PO Box 57780 
          Murray, UT  84157-0780 
            
           In your correspondence, give us the following information: 
             �  Account information: Your name and account number. 
             �  Dollar amount: The dollar amount of the suspected error. 
             �  Description of problem: If you think there is an error on your bill, describe what you 
               believe is wrong and why you believe it is a mistake. 
          You must contact us: 
             �  Within 60 days after the error appeared on your statement. 
             �  At least 3 business days before an automated payment is scheduled, if you want to 
               stop payment on the amount you think is wrong. 
             �  You must notify us of any potential errors in writing. You may call us, but if you do 
               we are not required to investigate any potential errors and you may have to pay the 
               amount in question. 
          WHAT WILL HAPPEN AFTER WE RECEIVE YOUR LETTER 
          When we receive your letter, we must do two things: 
             1.  Within 30 days of receiving your letter, we must tell you that we received your 
               letter. We will also tell you if we have already corrected the error. 
             2.  Within 90 days of receiving your letter, we must either correct the error or explain 
               to you why we believe the bill is correct. 
          While we investigate whether or not there has been an error: 
             �  We cannot try to collect the amount in question, or report you as delinquent on that 
               amount. 
             �  The charge in question may remain on your statement, and we may continue to 
               charge you interest on that amount. 
             �  While you do not have to pay the amount in question, you are responsible for the 
               remainder of your balance. 
             �  We can apply any unpaid amount against your credit limit. 
          After we finish our investigation, one of two things will happen: 
             �  If we made a mistake: You will not have to pay the amount in question or any 
               interest or other fees related to that amount. 
             �  If we do not believe there was a mistake: You will have to pay the amount in 
               question, along with applicable interest and fees. We will send you a statement of 
               the amount you owe and the date payment is due. We may then report you as 
               delinquent if you do not pay the amount we think you owe. 
          If you receive our explanation but still believe your bill is wrong, you must write to us 
          within 10 days telling us that you still refuse to pay. If you do so, we cannot report you as 
          delinquent without also reporting that you are questioning your bill. We must tell you the 
          name of anyone to whom we reported you as delinquent, and we must let those 
          organizations know when the matter has been settled between us. 
          If we do not follow all of the rules above, you do not have to pay the first $50 of the amount 
          you question even if your bill is correct. 
           
          YOUR RIGHTS IF YOU ARE DISSATISFIED WITH YOUR CREDIT CARD PURCHASES 
          If you are dissatisfied with the goods or services that you have purchased with your credit 
          card and you have tried in good faith to correct the problem with the merchant, you may 
          have the right not to pay the remaining amount due on the purchase. 
          To exert this right, all of the following must be true: 
             �  The purchase must have been made in your home state or within 100 miles of your 
               current mailing address, and the purchase price must have been more than $50. 
               (Note: Neither of these are necessary if your purchase was based on 
               an advertisement we mailed to you, or if we own the company that sold you the 
               goods or services.) 
             �  You must have used your credit card for the purchase. Purchases made with cash 
               advances from an ATM or with a check that accesses your  credit card account do 
               not qualify.  Deserve does not offer cash advances, ATM access, or credit card access 
               checks. 
             �  You must not yet have fully paid for the purchase. 
          If all of the criteria above are met and you are still dissatisfied with the purchase, contact us 
          in writing at: 
          Grand Reserve World Mastercard 
          c/o Deserve, Inc. 
          PO Box 57780 
          Murray, UT  84157-0780 
           
          While we investigate, the same rules apply to the disputed amount as discussed above. 
          After we finish our investigation, we will tell you our decision. At that point, if we think you 
          owe an amount and you do not pay, we may report you as delinquent. 
            
           ADDITIONAL DISCLOSURES 
           California Residents. If you are married, you may apply for a separate account in your 
           own name. As required by law, you are hereby notified that a negative credit reporting 
           reflecting on your credit record may be submitted to a credit reporting agency if you fail 
           to fulfill the terms of your credit obligations. After credit approval, each applicant shall 
           have the right to use the credit card account up to the limit of the account.  
           Delaware Residents. Charges not in excess of those permitted by law will be charged on 
           the outstanding balances from month to month. 
           Iowa Residents. IMPORTANT: READ BEFORE SIGNING. The terms of this Cardholder 
           Agreement should be read carefully because only those terms in writing are enforceable. 
           No other terms or oral promises not contained in this written Cardholder Agreement 
           may be legally enforced. You may change the terms of this Cardholder Agreement only by 
           another written agreement. 
           Kentucky Residents. You may pay the unpaid balance of your account in whole or in 
           part at any time.  
           Maryland Residents. Finance charges will be imposed on the credit account in amounts 
           or at rates not in excess of those permitted by law. 
           Massachusetts Residents. Massachusetts law prohibits discrimination on the basis of 
           race, color, religious creed, national origin, sex, gender identity, marital status, or sexual 
           orientation.  
           New Hampshire Residents. If you prevail in any action, suit or proceeding we bring or 
           in an action you bring in connection with this Cardholder Agreement, reasonable 
           attorneys� fees shall be awarded to you. If you successfully assert a pertinent defense, set 
           off, recoupment or counterclaim to an action brought by us, the court may withhold from 
           us the entire amount or such portion of the attorneys� fees as the court deems 
           appropriate. 
            
           New Jersey Residents. (1) The section headings of this Cardholder Agreement are a 
           table of contents and not contract terms. (2) You agree to pay our reasonable attorney's 
           fees, up to 20% of outstanding principal and interest, paid in the collection of this 
           account to an attorney who is not our employee. (3) Provisions of this Cardholder 
           Agreement that refer to acts or practices that apply as permitted by, or except as 
           prohibited by, applicable law are applicable to New Jersey residents only to the extent 
           that such acts or practices are permitted by New Jersey or Federal law. 
           Ohio Residents. The Ohio laws against discrimination require that all creditors make 
           credit equally available to all credit worthy customers, and that credit reporting agencies 
           maintain separate credit histories on each individual upon request. The Ohio Civil Rights 
           Commission administers compliance with this law. 
           Utah Residents: As required by Utah law, you are hereby notified that a negative credit 
           report reflecting on your credit record may be submitted to a credit reporting agency if 
           you fail to fulfill the terms of your credit obligations. 
           Vermont, Rhode Island and New York Residents: You understand and agree that we 
           may obtain a consumer credit report in connection with any updates, renewals  or 
           extensions of any credit as a result of your application and card membership. If you ask, 
           you will be informed whether or not such a report was obtained and, if so, the name and 
           address of the agency that furnished the report. You also understand and agree that we 
           may obtain a consumer credit report in connection with the review or collection of any 
           extension of credit made to you or for other legitimate purposes related to such extension 
           of credit. 
           
          Married Wisconsin Residents: If you are married: (i) you confirm that this Account is being 
           incurred in the interest of your marriage or family; (ii) no provision of any marital property 
           agreement, unilateral agreement, or court decree under the Wisconsin Marital Property Act 
           will adversely affect a creditor's interest unless, before the time credit is granted, the creditor 
           is furnished a copy of that agreement or decree or has actual knowledge of the adverse 
           provision when the obligation to the creditor is incurred; (iii) you understand and agree that 
           we will provide a copy of this Agreement to your spouse for his or her information. You must 
           notify us if you have a spouse by sending your name and your spouse's name and address to 
           us at PO Box 57780, Murray, UT, 84157-0780. 
           
           All Residents: You promise us that you are not planning to file bankruptcy at the time of 
           your application for your Account. 
           
          Grand Reserve� World Mastercard�, Grand Reserve� and Grand Reserve Rewards� are 
          the property of Vertical Finance, Inc.�