Visa Platinum ScoreCard Cash Back Credit Card Disclosure   

The information about the costs of the card described in this disclosure is accurate as of April 11, 2012.  This information 
may  have  changed  after  that  date.    To  find  out  what  may  have  changed,  call  910.577.7333  or  800.225.3967,  visit 
www.marinefederal.org, or write Marine Federal Credit Union, PO Box 1551, Jacksonville, NC 28541-1551. 

Interest Rates and Charges  

ANNUAL PERCENTAGE 
RATE (APR) for Purchases  11.9% 

APR for Balance Transfers 

11.9% 

APR for Cash Advances  

11.9% 

Penalty APR and When It 
Applies 

18.0% 
This APR may be applied to your account if you:  

(1)  Make a Late Payment 
(2)  Go Over Your Credit Limit 
(3)  Make a Payment that is Returned; or 
(4)  Do any of the above on Another Account You have with Us. 

How Long will the Penalty APR Apply? If your APRs are increased for any of these 
reasons, the Penalty APR will only apply for the next six months if you make the next six 
consecutive  minimum  payments  when  due;  and  you  do  not  again  default  on  these 
conditions during this time. If you fail to make the next six monthly payments when due, 
the Penalty APR will continue to apply until the account is paid in full and closed. 

If  you  receive  a  penalty  rate  and  you  have  a  Visa  Platinum  ScoreCard  (Cash  Back  or 
Rewards), you will no longer be eligible for Cash Back or Rewards benefits.   

Your due date is at least 25-days after the close of each billing cycle. We will not charge 
you  any  interest  on  purchases  if  you  pay  your  entire  balance  by  the  due  date  each 
month. We will begin charging interest on cash advances and balance transfers on the 
transaction date.  

Paying Interest 

Minimum Payment 

The minimum payment is the greater of 2% of the total new balance, or $35.00, or the 
total  new  balance  if  less  than  $35.00.    If  the  balance  exceeds  the  limit,  the  minimum 
payment is $35.00 or the amount over the limit plus 2% of the balance. 

For Credit Card Tips from the 
Consumer Financial 
Protection Bureau 

To learn more about factors to consider when applying for or using a credit card, visit the 
website http://consumerfinance.gov/learnmore 

See page two for more important information about your account 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fees  

Set Up and Maintenance 
Fees 

None  

Transaction Fees 

Balance Transfer Fee: 3% or $10.00 whichever is greater 

Cash Advance Fee: 3% or $10.00 whichever is greater 

Visa Receipt Copy Fee: $2.00 plus research costs 

Research Fee: $10.00 per hour 

Foreign Transaction Fee: Up to 2.80% 

Credit Card Recovery Fee: $75.00 

Copy of Billing Statement: $5.00 

Stop Payment on a Convenience Check: $10.00 

Penalty Fees 

Late Payment Fee:  
                               $25.00* on the 1st occurrence if the payment is not made by the due date   
                               or $35.00* for each additional occurrence within the next 6 billing                 
                               cycles if the payment is not made by the due date.  

Returned Payment Fee:  
                               $25.00* on the 1st occurrence and  $35.00* for each additional 
                               occurrence within the next 6 billing cycles. 

Returned Convenience Check:  
                               $25.00* on the 1st occurrence and $35.00* for each additional 
                               occurrence within the next 6 billing cycles. 

* Or less as restricted by law.  The fee amount will not exceed the amount of your minimum 
payment. 

How  we  will  calculate  Your  Balance:  Average  Daily  Balance  method  is  figured  by  adding  the  outstanding  balance 
(including new purchases, and deducting payments and credits) for each day in the billing cycle and dividing the total of 
each day by the number of days in the billing cycle. 

Billing  Rights:  Information  on  your  rights  to  dispute  transactions  and  how  to  exercise  those  rights  is  provided  in  your 
account agreement.  

Security for Advances and Purchases: The Credit Union will acquire a security interest in the property purchased with 
your  Credit  Card;  and  collateral  securing  other  loans  with  us  may  also  secure  this  account.    Also,  you  are  giving  us  a 
security interest in your shares and other deposits in the Credit Union. 

 
 
 
 
 
 
 
 
 
             
                               
 
 
MARINE FCU CREDIT CARD AGREEMENT AND DISCLOSURES 

BINDING  ARBITRATION:  EXCEPT  AS  SPECIFICALLY  PROVIDED  HEREIN,  THIS  ARBITRATION  PROVISION 
SUBSTANTIALLY LIMITS YOUR RIGHT TO BRING A LEGAL ACTION IN A JUDICIAL FORUM (EXCEPT FOR MATTERS 
THAT MAY BE BROUGHT IN SMALL CLAIMS COURT AS SET FORTH HEREIN).  

PLEASE READ THIS SECTION CAREFULLY. THE PARTIES WILL NOT HAVE A RIGHT TO HAVE A JUDGE OR JURY 
DECIDE  ANY  CLAIM  OR  DISPUTE;  AND  THE  ABILITY  TO  APPEAL  IS  LIMITED  IN  AN  ARBITRATED  MATTER 
HEREUNDER. ANY DISPUTES WILL BE DECIDED BY A NEUTRAL ARBITRATOR. FURTHER, NEITHER PARTY NOR 
ANYONE  OF  THEIR  BEHALF  CAN  PURSUE  ANY  CLAIM  OR  DISPUTE  IN  ANY  CLASS  OR  REPRESENTATIVE 
CAPACITY. IT IS THE INTENT OF THE PARTIES HERETO TO PROVIDE A FUNDAMENTALLY FAIR AND LESS COSTLY 
FORUM TO ADDRESS ANY DISPUTES BETWEEN THE PARTIES; AND THE PARTIES SPECIFICALLY AGREE TO THIS 
ALTERNATIVE METHOD OF DISPUTE RESOLUTION AS AN INTEGRAL PART OF THE RELATIONSHIP BETWEEN THE 
PARTIES. SEE PARAGRAPH 37 HEREIN FOR COMPLETE DETAILS.   

THIS IS YOUR AGREEMENT AND DISCLOSURE STATEMENT WITH MARINE FEDERAL CREDIT UNION.  PLEASE 
READ  IT  CAREFULLY  AND  KEEP  IT  FOR  YOUR  RECORDS.    IT  SUPERSEDES  ALL  PRIOR  AGREEMENTS  AND 
DISCLOSURE STATEMENTS RELATING TO YOUR ACCOUNT.  YOU DO NOT HAVE TO SIGN THIS AGREEMENT.  
YOUR AGREEMENT TO ALL OF THESE PROVISIONS, AS AMENDED FROM TIME TO TIME INCLUDING THE CARD 
ISSUED BY US, WILL BE SHOWN BY YOUR APPLICATION FOR THE CARD, YOUR ACCEPTANCE OF THE CARD, OR 
YOUR USE OF THE CARD, WHICHEVER OCCURS FIRST. 

1. Definitions. In this Agreement, the word "Card" means either one or more Visa credit card and any duplicates, renewals or 
substitutions we issue.  The words, "you," "your," and "yours" mean all cardholders (borrowers and co-borrowers); anyone any 
cardholder permits to use the Card(s); as well as any authorized user for whom an additional Card(s) is issued to the extent of 
their purchases and cash advances, as well as transactions by anyone they permit to use the Card(s).  The word "cardholder" 
means any applicant or co-applicant to whom a Card is issued by us. The words "Credit Union," "we," "us," and "our" means 
Marine Federal Credit Union or anyone to whom the Credit Union transfers this Agreement. The words "Convenience Checks" 
means one or more checks that we may send to you to access your Credit Card Account.  “Applicable Law” shall include: 
“(i)Visa  U.S.A.  Inc.  Bylaws,  Visa  U.S,A.  Inc.  Operating  Regulations,  Visa  U.S.A.  Inc.  Certificate  of  Incorporation,  Visa 
International Bylaws, and Visa International Operating Regulations; and (ii)any and all laws, treaties, rules, regulations, or 
regulatory guidance of the government of the United States, any state thereof, or of any applicable foreign government or state 
thereof, as the same may be amended and in effect from time to time. 

2. Pledge of Shares and Security Interest. 

BY SIGNING AN APPLICATION, ACCEPTANCE OR AUTHORIZED USE OF ANY CREDIT CARDS, YOU GRANT AND 
PLEDGE A CONSENSUAL LIEN TO US ON ALL SHARES TO SECURE PAYMENT OF YOUR OBLIGATIONS ON THIS 
ACCOUNT.  IN ADDITION, YOU ACKNOWLEDGE OUR STATUTORY LIEN RIGHTS UNDER THE FEDERAL CREDIT 
UNION ACT; YOU AGREE THAT SUCH A LIEN IS IMPRESSED AS OF THE DATE THAT THIS ACCOUNT IS OPENED; 
AND YOU AGREE THAT WE CAN APPLY THE SHARES PLEDGED AT THE TIME OF ANY DEFAULT ON THIS ACCOUNT 
WITHOUT FURTHER NOTICE. “Shares” for the purpose of your pledge to secure your obligations to the Credit Union 
means all deposits in any share savings, share draft, club, certificate, P.O.D., revocable trust or custodial account(s), 
whether jointly or individually held -- regardless of contributions, that you have on deposit now or in the future.  Your 
pledge does not include any I.R.A., Keogh, tax escrow, irrevocable trust or fiduciary account in which you do not have 
a vested ownership interest. 

SECURITY AGREEMENT:  “Non-Purchase-Money Security Interests” Payments on your Account are secured by any security 
interest in any property securing your other obligations to the Credit Union, whether existing now or in the future, except your 
household goods and your primary residence. “Purchase-Money Security Interests” You hereby grant the Credit Union security 
interest in all property purchased/acquired by you or any authorized user pursuant to the use of this Account, including a 
purchase-money security interest in any household goods purchased/acquired with an extension of credit upon this Account.   

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
 
 
 
These Purchase-Money Security Interests shall secure faithful performance of all obligations arising under this Agreement; and 
the Credit Union shall have all of the rights of a secured party in accordance with Article Nine of the Uniform Commercial Code 
and/or other applicable law. 

3. How to Use this Account. You must sign the Card in order to use it. You can purchase or lease goods and services 
("Purchases") from any merchant who honors your Card up to your maximum credit limit by presenting your Card and signing a 
sales slip or writing a Convenience Check for the amount of the Purchase. You may also use the Card to obtain cash loans 
("Cash  Advances")  up  to  your  maximum  credit  limit  from  financial  institutions  that  accept  the  credit  card,  and  by  use  of 
preprinted Convenience Checks that the Credit Union may issue to you. You agree not to present your Card, obtain a Cash 
Advance or write a Convenience Check for any extension of credit in excess of your available Credit Limit (the difference 
between your outstanding balance and your maximum credit limit) on your account. Certain purchases and cash advances 
require authorization prior to completion of the transaction.  In some cases, you may be asked to provide identification.  If our 
system is not working, we may not be able to authorize a transaction, even though you have sufficient credit available.  Also, for 
security reasons, we may block the use of your Card due to alerts in certain countries or geographic areas.  We will have no 
liability to you or others if any of these events occur.  The credit union has the right to reduce your credit limit, refuse to make an 
advance, and /or terminate your Account at any time for any reason not prohibited by law. 

4. ATM Access. If you have received a personal identification number (PIN), you may use your Card and PIN to obtain Cash 
Advances at any Automatic Teller Machine ("ATM") that accepts your Card.  Your PIN is confidential and should not be 
disclosed to anyone.  You agree not to write your PIN on your Card, you will not keep your Card and PIN together, and you will 
not provide your PIN to anyone who is not an authorized user.  Except as otherwise provided in this agreement, advances 
through ATM access will be treated as Cash Advances and are subject to cash advance fees under this Agreement.  Advances 
at authorized ATMs are limited to a total of $500.00 during any 24-hour period.   Although we do not charge an ATM fee for this 
service, others may. Owners of ATMs that we do not own may charge fees in addition to any fees disclosed in this 
Agreement.  This is not a fee charged by Marine Federal Credit Union; however, any such fee will be added to your 
account. The party charging the fee is required to provide appropriate disclosures to you with regard to any such fees. 

5. Maximum Credit Limit. Your Maximum Credit Limit will appear on the folder in which you receive your Card and on your 
monthly  statement.  At  our  discretion,  we  may  change  your  credit  limit  at  any  time,  and  may  provide  separate  limits  for 
purchases and for cash advances.  We will notify you if we do, either by mail, email or through your monthly billing statement. 
You may request a change to your credit limit by contacting the Credit Union in person, by telephone, email or mail.  Your 
continued use of the Card will show your agreement to any such increase.  You agree to pay any amounts you owe that exceed 
your maximum credit balance upon demand. You agree we are not obligated to extend to you credit for any amount that would 
cause your outstanding balance to exceed your Maximum Credit Limit, or for any amount if your outstanding balance already 
exceeds your Maximum Credit Limit. Any increase in your Maximum Credit Limit requested by you will require you to make an 
application for our approval. In assessing your credit limit under the provisions in this Section (either at our discretion or upon 
request): (a) we may and you authorize us to review your credit history, including consumer credit reports; (b) you authorize us 
to have this review made by third parties to determine whether you meet the criteria we have set for such an increase; and (c) 
this process shall not be pre-screening under the Fair Credit Reporting Act or other applicable laws or regulations based on our 
existing relationship and this Agreement. 

If your credits and payments exceed what you owe on your credit card, the amount will be applied against future purchases and 
cash advances.  If the credit balance amount is $1 or more, it will be refunded upon your written request or automatically after 
six months. 

Limits for ATM and Over-the-Counter Cash Advances can be determined by contacting the Credit Union’s VISA Department 
as set forth at the end of this Agreement.  

6. General Terms Governing Your Payments. You will be jointly and severally liable and agree to pay the Credit Union for all 
charges (purchases, cash advances, finance charges, and other charges added to your Account under the terms of this or any 
other agreements with us) extended to you or anyone else using any Card issued for your account, unless the use of such Card 
is by a person other than you, who does not have actual, implied or apparent authority for such use and from which you receive 
no benefit.  Authority includes, but is not limited to, any authorized users permitting another person to use any Card(s).  Further, 
all users are obligated to us for all charges they make, authorize or permit. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
 
 
 
The Credit Union can accept late or partial payments as well as payments that are marked with "paid in full" or other restrictive 
endorsements, without losing any of our rights under this Agreement. You must pay the Credit Union in U.S. dollars drawn on 
funds on deposit in the United States.  If you make payment with other currencies or from an institution domiciled outside the 
United States, then your payment will not be credited until the funds have been collected by us in U.S. dollars.  The Credit 
Union will determine the method of applying payments and credits to your account, which will in all respect comply with any 
specific requirements of applicable laws. 

Unless otherwise required by specifically applicable laws, for payments received by mail by 5:00 PM EST, you will receive 
credit that day; and for payments made in any other manner, including in person, your account will be credited the day payment 
is received.   

If the Credit Union receives a payment by mail by 5:00PM EST you will receive credit that day; payment received after 5:00PM 
EST, will be applied to the next business day. If a payment due date falls on a Holiday or Weekend, the payment will not be 
considered late if received the following business day.  

You authorize us to honor any Purchase or Cash Advance you make by internet, telephone, or mail on this account.  You agree 
that a signature is not necessary as identification in such cases.  We reserve the right to refuse to honor any request for credit, 
to reduce your credit limit or terminate your account at any time using our sole discretion, based on changes in the economy, 
the Credit Union's financial condition, your creditworthiness, or for any other reason not prohibited by law. 

To protect you and us, the Credit Union, in its sole discretion, may place a temporary freeze on all or part of the credit 
available to you for new purchases or cash advances under this agreement any time the Credit Union receives a large 
payment $1000 or more, by a method other than cash, certified funds, or electronic transfer.  In such cases, the Credit 
Union may freeze your credit line until payment is actually collected by us. 

7. Minimum Payment Due. You can pay off your account balance in full each month or you can pay in monthly installments.  If 
you do not pay your balance in full, you agree to pay at least a minimum payment of 2% of your New Balance (rounded to the 
nearest whole dollar) or $35.00, whichever is greater at the end of each statement period.  If the New Balance shown on your 
periodic statement is $35.00 or less, you agree to pay this amount. Generally payments above the Minimum Payment will be 
applied first to higher interest rate balances and then to lower interest rate balances.  Unless the Credit Union takes other action 
as a result of a default under this Agreement, the Minimum Payment Due will also include any amount that is past due and any 
amount by which your new balance exceeds your credit limit.  Payments and credits will be applied first to pay billed but unpaid 
finance charges; late charges, and other fees or charges provided for herein; and next to unpaid cash advances; and then to 
your unpaid purchase balance.  You must pay at least the minimum payment each month, but you may pay more than that 
amount at any time without a penalty.  The sooner you pay your new balance, the less you will have to pay in finance charges. 
The "Payment Due Date" will be shown on your periodic statement. 

8. Returns and Adjustments. Merchants and others who honor your Card may give credit for returns or adjustments, and they 
will do so by sending the Credit Union a credit slip which will be posted to your Account.  If your credits and payments exceed 
what you owe the Credit Union, the amount will be applied against future purchases and cash advances.  If the credit balance 
amount is $1.00 or more, it will be refunded upon your written request or automatically after six months. 

9. Additional Charges for Transactions in a Foreign Currency and “Cross-Border” Transactions. Currency Conversion 
Fee: If you effect or authorize a transaction with your access device in a currency other than US Dollars, VISA  will convert the 
charge into a US Dollar amount. The VISA currency conversion procedure includes use of either a government mandated 
exchange rate, or a wholesale exchange rate selected by VISA as applicable. The exchange rate VISA uses will be a rate in 
effect on the day the transaction is processed. This rate may differ from the rate in effect on the date of the purchase or the date 
the transaction was posted to your account. A Currency Conversion Fee of up to 2.8% will be applied to transactions that are 
converted from foreign currencies to U.S. dollars. Cross-Border Transaction Fee: In addition, VISA charges us a Cross-
Border Assessment up to 2% on each transaction on all cross border transactions regardless of whether there is a currency 
conversion. For purposes of this Section, “cross-border transaction” shall include both (a) transactions initiated in a foreign 
country which are subsequently settled in the United States, and (b) transactions initiated in the United States but which are 
ultimately settled in a country outside of the United States. The Credit Union will assess these fees to you to reimburse it for the 
fee it is required to pay for each of your transactions subject to these terms. The Cross-Border transaction fee will be shown 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
 
 
 
 
separately on your periodic billing statement. The Currency Conversion Fee, if it applies to the transaction, will be included in 
the transaction amount posted on your statement. 

10. Finance Charges on Account.  You agree to pay the FINANCE CHARGE on your account. 

A FINANCE CHARGE computed on a daily periodic rate ("DPR") will begin to accrue for new Purchases, if you do not pay the 
New Balance in full within 25 days after the billing date of the statement on which the new Purchases first appear. A FINANCE 
CHARGE computed on a daily periodic rate ("DPR") will begin to accrue on the transaction date of Cash Advance(s) or 
Purchases (except as provided above), or the first day of the billing cycle, whichever is later, and will continue to be imposed 
until you have paid any outstanding balance in full. The Credit Union calculates the FINANCE CHARGE as follows: 

a. The FINANCE CHARGE will be figured by applying the daily periodic rate of your Account to the average daily balance of 
Purchases and Cash Advances.  The daily periodic rate and ANNUAL PERCENTAGE RATE (APR) to be used is determined 
by the account applied for or approved by us pursuant to the terms of your application. 

Visa 

VISA Platinum 
Scorecard Bonus Points 
and Rewards 

Annual 
Percentage 
Rate 

9.90% 

Default Rate 

APR Ceiling 

18.00% 

18.00% 

VISA Platinum 

Scorecard CashBack   11.90% 18.00% 

18.00% 

b. To get the total average daily balance on your Account, we take the beginning balance of your Account each day, add any 
new Purchases and Cash Advances, unpaid Finance Charges, current late payment fees, and other fees, and subtract any 
payments or credits. This is your daily balance. Then we add all the daily balances for the billing cycle and divide their total by 
the number of days in the billing cycle. This gives you the average daily balance. This determines the balance subject to the 
FINANCE CHARGE. 

Non-Variable  Rate  Option:   The Credit Union, in its sole discretion, may change the Daily Periodic Rate and ANNUAL 
PERCENTAGE RATE from time to time in compliance with any specifically applicable laws and/or regulations.  Any change in 
the Finance Charge shall apply only to new Purchases and Cash Advances.  If the current effective rates are different, they are 
disclosed on an enclosed/attached insert. 

11. “Promotional Rate” Finance Charges.  From time to time and in our sole discretion we may offer a special rate applicable 
to certain transactions such as particular purchases (as defined by us), balance transfers, cash advances, or purchases made 
by using Convenience Checks.  Applicable terms and conditions will be disclosed at the time any such promotion is offered, 
and are incorporated into this Agreement by reference.  The promotional rate will apply only to the transactions and for the 
period of time set forth in any such offer from us.  Existing balances and new purchases or advances not expressly subject to 
any such promotion will remain governed by the terms and conditions of this Agreement.  In addition, the terms and conditions 
of this Agreement will govern your obligations regarding any unpaid balance or transactions that are made subject to any such 
promotional offer, that are not fully paid within the time period set forth in such promotional offer. 

12. Interest Rate Adjustment (Default Rate) The Credit Union will adjust the interest rate on your account whenever your 
account is 60 days past due.  We will change your interest rate to a non-variable ANNUAL PERCENTAGE RATE of 18% on 
the first day of the billing cycle following the cycle that was 60 days past due.  After six (6) consecutive billing cycles of your 
account being paid pursuant to the terms of your agreements with the Credit Union, we will change the interest rate to the rate 
prior to the default rate, which will become effective on the first day of the billing cycle following the Sixth (6) consecutive billing 
cycles paid as agreed.  If you fail to pay your Account pursuant to the terms of your agreement at any time during the next six 
(6) billing cycles after your account has had an interest rate adjustment due to default your account will remain at the Default 
Rate of 18% until such time as six (6) consecutive payments have been paid as agreed and your account has been 
reviewed to determine if the rate should be reduced based on our risk and your payment history. 

13. Monthly Statement.  We will send you a monthly billing statement whenever there is activity on your account.  Your 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
 
 
 
 
 
monthly statement will show an itemized list of current charges (Purchases and Cash Advances) and Convenience Check 
transactions to your account, your new balance, any Finance Charges, the minimum payment due, and the payment due date.  
In  addition,  it  will  show  your  current  credit  limit,  payments,  and  credits,  a  summary  showing  your  Purchases  and  Cash 
Advances,  the  merchant,  electronic  terminal  or  financial  institution  at  which  transactions  were  made,  as  well  as  other 
information concerning your account.  Sales, Cash Advance, credit, or other slips cannot be returned with any statement.  You 
should  retain  a  copy  of  such  slip  furnished  at  the  time  of  the  transaction  in  order  to  verify  your  monthly  statement.  E-
Statements: If provided electronically, statements will be (1) e-mailed to you as an attachment; or (2) you will be sent a notice 
via e-mail that will direct you to a site we maintain or cause to be maintained where you may access, review, print, and 
otherwise copy / download your periodic statements using procedures that we authorize. E-mails from us will be sent to the e-
mail address provided by any owner.  

14. Additional Benefits/Card Enhancements. The Credit Union may from time to time offer additional services to your 
Account, such as travel accident insurance, purchase rewards or rebates at no additional cost to you.  You understand that the 
Credit Union is not obligated to continue or to offer such services and may withdraw or change them at any time. If these 
benefits are withdrawn prior to any accrued use by you, the Credit Union will have no obligation to provide the benefit or 
enhancement, or any other compensation or consideration.  

15. Merchant Disputes.  The Credit Union is not responsible for the refusal of any merchant or financial institution to honor 
your Card except as listed in the Special Rules for Credit Card Purchases set forth at the end of this Agreement.   

16. Skip Payment Option.  At our option, we may offer you the opportunity to not make ("skip") a minimum payment during 
certain designated billing cycles ("skip payment period").  If you do not make your minimum payments as provided in this 
Agreement, during such designated billing cycles, you understand  that we will continue to apply finance charges to your 
account. Beginning with the billing cycle following an allowed skip payment period, all other provisions of this Agreement will 
apply.    We  have  no  obligation  to  accept  your  application  for  any  skip  payment  period  offered,  and  you  authorize  us  to 
investigate your creditworthiness including obtaining consumer credit reports.  We may charge you an application processing 
fee for each skip payment period that we may offer to cover our costs of investigating your qualifications for this extension 
including but not limited to the costs associated with researching your creditworthiness. 

17. Exceeding Your Credit Limit.  You will be in default if the balance of your account exceeds the credit limit.  If you are in 
default, the credit union may temporarily suspend your credit card or terminate your account.  If at any time your total new 
balance exceeds your credit limit, you must immediately pay the excess upon the Credit Union’s demand.  

18. Late Payment Fee. The Credit Union will charge your account a late payment fee for each billing period in which your 
minimum payment is not received by your payment due date. The fee will increase if there are any additional late payments 
made within the next 6 monthly payment cycles following the last late payment.  This fee will be added to your account balance. 
For current fee information, refer to the enclosed/attached insert as is applicable to your Account: VISA Platinum Scorecard 
Bonus Points/Rewards or VISA Platinum Scorecard CashBack Disclosure.. 

19. Returned Payment or Insufficient Funds Fee. The Credit Union will charge your account a  fee if your payment by any 
method, including check, electronic transfer, home banking transaction or otherwise, is not honored, collected by us,  or if we 
must return it to you because it cannot be processed for any reason.  This fee will be added to your account balance.  For fee 
information,  refer  to  the  enclosed/attached  insert  as  is  applicable  to  your  Account:  VISA  Platinum  ScoreCard  Bonus 
Points/Rewards or VISA Platinum ScoreCard CashBack Disclosure.. 

20. Charge for Copies, Research and Card Replacement. If you ask for a copy of any document, such as a sales slip or 
Convenience Check, a charge per hour may be imposed for the time it takes to research and locate the document and a charge 
per copy will apply.  In addition, a billing statement copying fee will be imposed per copy.   However, no charge will be imposed 
in connection with any actual or asserted billing error.  We may charge a fee to replace a lost card. For fee information, refer to 
the enclosed/attached insert as is applicable to your Account: VISA Platinum ScoreCard Bonus Points/Rewards or VISA 
Platinum ScoreCard CashBack Disclosure. 

21. Card Recovery Fee.  A card recovery fee may be charged if you use the card(s) after we mail you notice of termination of 
this Agreement. For fee information, refer to the enclosed/attached insert as is applicable to your Account: VISA Platinum 
ScoreCard Bonus Points/Rewards or VISA Platinum ScoreCard CashBack Disclosure. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
 
 
 
 
22. Your Responsibility and Liability for Unauthorized Use and Lost or Stolen Cards or Convenience Checks  If your 
Card or Convenience Checks are lost or stolen, or if you are afraid someone used or may use them without your permission, 
you must notify the Credit Union at once by calling 1.800.225.3967.  If notice is given orally, you will promptly confirm it in 
writing.  The Credit Union may require you to provide us certain information in writing to help us investigate any unauthorized 
use.  Further, you agree to cooperate and assist us or any government or law enforcement agent or agency in investigating, 
collecting or pursuing any other rights (civil and criminal) relating to any unauthorized use.  In this regard, you agree to file an 
appropriate police report when asked to do so.  Do not use the Card or the Convenience Checks after you have notified the 
Credit Union, even if you find them or have them returned to you.   

You are liable for all transactions that you authorize.  No Liability: You will have no liability for unauthorized use of your Card, 
Convenience  Checks  or  other  Access  Devices  for  non-ATM  transactions  made  over  the  VISA  Network  if  the  following 
conditions are met: (1) You have not been grossly negligent; and (2) You have not committed, participated in or conspired to 
commit any fraudulent act or scheme involving the use of your VISA credit card account.   Limited Liability:  For transactions on 
other networks or ATM transactions, you may be liable for unauthorized transactions using your Card, Convenience Checks or 
other Access Devices that occur before we are notified.  However, your liability for unauthorized use on networks other than 
VISA will not exceed $50.00.  In any case, you will not be liable for any unauthorized use after notifying us of the loss, theft or 
unauthorized use of your Card, Convenience Checks or other Access Devices. 

23. Our Liability for Failure to Complete Transactions.  If we do not complete a transaction pursuant to any request, and/or 
in the correct amount, we may be liable for your losses or damages. However, there are some exceptions. We will not be 
liable, for instance:  

• 
• 

• 
• 
• 
• 
• 

• 
• 

if through no fault of ours, you do not have adequate funds available on your Card to complete the transfer;  
if circumstances beyond our control (such as fire, flood, terrorist attack, national emergency, or computer or 
communication failure) prevent the completion of the transaction, despite reasonable precautions we have 
taken;  
if access to your Card has been blocked after you reported your Card lost or stolen;  
if there is a hold on your Card for any reason;  
if your funds are subject to legal process or other encumbrance restricting their use;  
if your transfer authorization terminates by operation of law;  
if a computer system or mobile device was not working properly and you knew about the problem when 
you initiated the transaction;  
if we have reason to believe that the requested transaction is not authorized; or  
as otherwise provided in this Agreement.  

24. Default.  You will be in default if: (a) you fail to pay the Minimum Payment Due by the Payment Due Date; (b) the Credit 
Union, in its sole discretion, feels insecure (For example: Our good faith belief that your ability to pay your account is impaired; 
use of your account in any manner or in any way that may expose the Credit Union to a risk of loss; etc.); (c) your ability to 
repay is materially reduced by a change in your employment, by an increase in your obligations, by bankruptcy or insolvency 
proceedings involving you, by your death, or (for community property state residents only) by a change in marital status or 
domicile; (d) you exceed your credit limit without our permission; (e) you have made a false or misleading statement to us in 
your application or otherwise; (f) you are in default under any other agreement with us; (g) if you use or authorize the use of any 
Card(s) to make or facilitate any illegal transaction; or (h) you fail to perform any of your other obligations under the terms of this 
Agreement as it may be amended from time to time.  Upon default we may close your Account to future purchases and 
advances and, to the extent not prohibited by Governing Law, demand immediate payment of your entire Account balance, after 
giving you any notice and opportunity to cure the default if required by applicable law.  The Credit Union's sole obligation 
hereunder with regard to determining and declaring an event of default is the exercise of "good faith," based on its subjective 
understanding of applicable facts. We shall also have the right to close your account and terminate access privileges where 
your account is inactive for such periods of time as we may from time-to-time determine to be appropriate for protecting both 
our and your interests.   

25. Collection Costs. You agree to pay all costs incurred by the Credit Union in collecting any amounts you owe or in enforcing 
or protecting the Credit Union's rights under this Agreement, including attorneys' fees of 20% of the unpaid balance or such 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
 
 
 
greater sum as may be reasonable, and also those costs, expenses and attorneys' fees incurred in any appellate, bankruptcy 
and post-judgment proceedings, except as limited or prohibited by applicable law. 

26.  Updating  and  Disclosing  Financial  Information.  We  may  report  your  performance  under  this  Agreement  to  credit 
reporting agencies and secure follow-up credit reports on you for any legitimate business reason, including if you fail to make 
your minimum payments on time.  We can reinvestigate and reevaluate any information you provide on your Credit Card 
Application at any time, and in the course of doing so, we may ask you to provide additional information, request credit bureau 
reports, and/or otherwise verify your current credit standing. 

Access to Account Information: You agree that all borrowers and authorized users will have access to information regarding 
transactions on your account, including but not limited to purchases and cash advances, account balances, account history, 
payments, and other information relating to or arising with regard to this account or any transaction. 

27. Correcting the Credit Union's Credit Report. If you think the Credit Union reported erroneous information about you to a 
credit reporting agency, call the Credit Union at the telephone number listed on your monthly billing statement. The Credit Union 
will promptly investigate the matter. The Credit Union will contact each credit reporting agency whose records may reflect an 
error.  The Credit Union will require them to correct your report if its investigation decides that you were correct.  If the Credit 
Union disagrees with you after the investigation, the Credit Union will advise you, in writing or by phone, and instruct you how to 
submit to those agencies a statement of your position that will become a part of your credit record with them.  The instructions 
will include the name, address, and phone number of each such agency, along with other pertinent information. 

28.  Closing Your Account.  Any individual cardholder without the consent of other cardholders may close your Account at any 
time by notifying us in writing as indicated in this Agreement.  Credit Union may close your account or suspend your Card 
privileges or Convenience Checks at any time without prior notice.  Credit Union may also reissue a different Card or different 
checks at any time.  You must return the Card or the Convenience Checks to the Credit Union upon request.  You agree that 
the Card and all Convenience Checks remain the property of Credit Union.  Each Card we issue will have an expiration date.  
Upon expiration of your Card your account will automatically terminate; or the Credit Union, in its sole discretion, may extend 
your Agreement and issue a new card with a new expiration date.  If you account is closed, expires or your credit privileges are 
terminated  or  suspended,  you  will  remain  responsible  for  paying  all  amounts  you  owe  us  according  to  the  terms  of  this 
Agreement. Without limiting the foregoing, the Credit Union has the right to terminate your line of credit or any part of the 
services provided pursuant to this Agreement and to demand the return of all cards, access checks and other access devices if 
the  Credit  Union,  in  its  sole  discretion,  feels  that  it  is  insecure  for  any  reason  whatsoever;  including  but  not  limited  to 
mismanagement of your account, failing to safeguard any access device, creation of any credit balances by you that may 
increase the risk of loss or exposure of the Credit Union or failing to cooperate with the Credit Union or others with regard to 
any claim of unauthorized use or any other defense to payment under applicable law. 

29. Changing This Agreement.  The Credit Union may change the terms of this Agreement, including the Annual Percentage 
Rate, at any time, upon 45 days advance notice to you.  Except where limited by applicable law, the new terms, including, but 
not limited to, increasing the finance charge or the way the Credit Union calculates finance charges, late charges, and the 
minimum payment due, will apply both to new purchases and cash advances  as of the day of the change.  In accordance with 
applicable law, the Credit Union will notify you of any increased charge or change by writing to you at the most recent address 
shown for you on the Credit Union's records. 

30. Delay in Enforcement/Waivers.  The Credit Union may delay or waive enforcement of any of the provisions of this 
Agreement, including any agreement to make timely payments, without losing its right to enforce the same provision later or any 
other provisions of this Agreement.  You waive the right to receive notice of any waiver or delay or presentment, demand, 
protest, or dishonor.  You also waive any applicable statute of limitations to the full extent permitted by law and any right you 
may otherwise have to require the Credit Union to proceed against any person before suing you to collect.  You understand that 
the Credit Union will not be liable for a merchant's or other parties' refusal to honor your Card whether due to an error by the 
Credit Union, the merchant, the Credit Union's authorized agent, or other third party. 

31. Change of Name, Address or Employment. You will notify the Credit Union immediately in writing if your name, home 
address, or employment changes. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
 
 
 
 
32. Additional Terms of Agreement  To the extent not prohibited by applicable law, the terms, interpretation and enforcement 
of any claim or dispute arising under this Agreement, as well as all parties’  rights and duties, will be governed by North 
Carolina State law regardless where you may reside or use your account.  Further, this Agreement is the contract which 
governs all transactions on your Account even though sales, cash advances, credit or other slips may contain different terms.  

You may not transfer or assign your account or Card to any other person. The Credit Union may assign or transfer this Account, 
your Account balance, or this Agreement to another person, who will have all of our rights hereunder. This Agreement is binding 
on your heirs and legal representatives.  If there are joint obligors or authorized users for this credit plan, each of you will 
have  the  right  to  use  the  Account  to  obtain  loans  pursuant  to  the  terms  hereof.  Any  one  obligor’s  elections, 
transactions and directions to the Credit Union shall be binding upon all obligors. Each of you will be liable for all 
obligations owing on the Account whether borrowed by you or otherwise and whether within or beyond the credit limit.  Your 
liability will be joint and several.  Either party has the right to cancel this Agreement. Further each of you is responsible for all 
amounts borrowed by any authorized user(s).  Authorized users and other users may also be required to repay the amount 
owed for charges they make; however, you remain, at all times, primarily responsible for all amounts owed. All Cards, billing 
statements and notices will be mailed or delivered to the address given on the application for either applicant unless you direct 
otherwise in writing. If any law or judicial ruling makes any part, provision, sentence or section of this Agreement unenforceable, 
the remainder will continue in full force and effect.   

33. Insurance.  You may be offered insurance for your credit card.  If you elect insurance, as set forth in your application, then 
the charges will be added to your Account balance on each billing cycle, if your insurance application is approved.  Credit 
insurance is voluntary and not required to obtain a credit card account with us.  You have a right to terminate this insurance at 
any time by notifying us in writing. 

34.  Compliance with Applicable Laws and Prohibition of Illegal Transactions.  You warrant and agree that you will at all 
times comply with all Applicable Laws; and that your card and services are at all times subject to Applicable Laws. Further, you 
agree and warrant that your Credit Card, other access device or any related account will not be used to make or facilitate any 
illegal transaction(s) as determined by applicable law; and that any such use, including any such authorized use, will constitute 
an event of default under this Agreement.  Certain federal and/or state laws or Card Service Providers’ Rules may limit or 
prohibit certain transactions such as (but not limited to) those coded as possible gambling transactions. The Credit Union may 
decline to accept, process or pay any transaction that we believe to be illegal or unenforceable (regarding your obligation to pay 
us or otherwise) under applicable law; or which is otherwise limited or prohibited, including but not limited to any transaction 
involving or relating to any gambling activity. Such prohibition or limitations may affect some otherwise proper or allowable 
transactions such as charges incurred at a hotel-casino. You understand and agree such limitations/prohibitions are not within 
the Credit Union’s control and that the Credit Union will not have any liability, responsibility or culpability whatsoever for any 
such use by you or any authorized user(s); or for declining to accept, process, or pay any such transaction.  You further agree 
to indemnify and hold the Credit Union harmless from any suits, liability, damages or adverse action of any kind that results 
directly or indirectly from any such use of your account and/or access devices. 

35. VISA Platinum ScoreCard Bonus Points/ Rewards Rules.   
1.    As  provided  in  these  rules  (“Rules”),  account  holders  (“You”  or  “Your”)  earn  one  (1)  Bonus  Point  (“Point(s)”)  in  the 
ScoreCard Program (“Program”) for every $2 in a qualifying Signature debit purchase. A qualifying purchase shall mean: (I) a 
transaction  that  is  charged  to  an  eligible  credit  and/or  debit  card  account  covered  by  the  Program  (“Account”)  and  (ii)  a 
transaction that appears on Your statement during the Program period. Points are deducted for returns. No Points are earned 
for finance charges, fees, cash advances, convenience checks, ATM withdrawals, foreign transaction currency conversion 
charges or insurance charges posted to Your Account. Contact Your financial institution (“Sponsor”) for full details on the 
Program period dates during which You are eligible to earn Points. 
2.  Points can be used to order only the merchandise/travel awards (“Award(s)”) available in the current Program.  You may 
select Awards from any level, as long as You have a sufficient number of Points available in Your Account as of the date of 
Your most recent earnings statement. Point requirements assigned to any Award are subject to change from time to time 
without notice, and Awards may be substituted at any time. Should an Award be discontinued, it will be replaced with an Award 
of equal or greater value or, if no suitable substitute is available, You will be advised to make an alternative selection or Your 
Points may be returned to Your Account. 
3.  Your merchandise Award will usually be delivered by a commercial delivery service or the U.S. Postal Service within 4-6 
weeks of processing Your order. Shipments cannot be made to a post office box. If You have an APO, U.S. eligible territory or 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
international address, please contact ScoreCard Award Headquarters for details regarding merchandise options and shipments 
before ordering. 
4.  Note any damages or shortages on the delivery receipt before signing to accept delivery from the carrier. An Award received 
damaged or defective may be returned to the shipper within thirty (30) days of receipt for replacement. All parts, instructions, 
warranty cards and original packaging materials must be returned with the product. 
5.  Applicable  manufacturers’  warranties  will  be  included  with  Your  Award.  Warranty  claims  must  be  directed  to  the 
manufacturer. SPONSOR, FINANCIAL INSTITUTION BENEFIT ASSOCIATION, INC. (“FIBA”), FIDELITY NATIONAL CARD 
SERVICES,  INC.  AND  ITS  AFFILIATES  (“FIS”  OR  “PROGRAM  ADMINISTRATOR”)  AND  ANY  ASSOCIATION  YOUR 
SPONSOR IS A MEMBER OF (“ASSOCIATION”) MAKE NO PRODUCT REPRESENTATIONS OR WARRANTIES, EXPRESS 
OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED THROUGH THIS PROGRAM. 
FIS NOR FIBA WILL BE LIABLE FOR ANY DEFECTS IN THE AWARDS OR DAMAGES RESULTING FROM THE USE OF 
THE AWARDS. 
6.  Points have no cash value. Points cannot be exchanged for cash or credit, used with any other offer, promotion or discount, 
combined with cash to obtain any Awards or earned from or transferred to any other credit and/or debit card, account or 
rewards program unless otherwise specified. 
7.  Your ScoreCard earnings statement will normally include the number of Points earned, subject to adjustment as provided for 
in these Rules. Your Account may be charged for the actual cash difference between the cost of the Award redeemed and the 
net value of the actual Points available in the event You redeem unearned Points. 
8.  Your Account must be open and in good standing (i.e., not cancelled, terminated by either party or otherwise not available 
for Your use as a payment method) at the time Your order is received for processing. Sponsor reserves the right to suspend 
Your participation in the Program until the Account is in good standing. 
9. Despite the Program’s best efforts to ensure accuracy, printing and website errors occasionally occur. The Program reserves 
the right to correct such errors at any time even if it affects a pending Award redemption. 
10.  This Program may be modified, suspended or cancelled and the redemption value of already accumulated Points may be 
changed at any time without notice and without restriction or penalty. Changes to the Program may include, but are not limited 
to, modifications which affect Point accrual and which expire Points based on the Point term, age and expiration date of the 
selected options(s). You will be notified of Point accrual and/or Point expiration Program changes. Award orders must be 
received  on  or  before  the  Program  end  and/or  Point  expiration  date.  Contact  Your  Sponsor  for  details  on  any  current 
promotions affecting Point accrual or redemption options. Points may be forfeited due to Rules violations. This Program is void 
where prohibited or restricted by law. You are responsible for any applicable federal, state or local taxes. 
11.  You agree to hold FIBA, FIS, any Association and any vendors associated with the Program totally harmless if Your 
Sponsor fails to meet its contractual and other obligations with FIBA or FIS, which results in the Program being interrupted or 
terminated prior to You having the opportunity to redeem Your Points or receive Your Awards. You also agree to hold FIBA, 
FIS, Sponsor and Association harmless if an Award vendor or provider files for bankruptcy, or otherwise goes out of business, 
after You have redeemed Your Points for an Award from the vendor or provider but before You are able to receive or use the 
Award. 
12.  Certain restrictions may apply to travel certificates, tickets and documents. See the Program website for applicable Travel 
award terms and conditions. Travel and other certificates are not exchangeable, refundable, transferrable or redeemable for 
cash. All travel certificates, tickets and documents will be mailed first class U.S. Mail and will not be replaced in the event of 
loss,  destruction  or  theft.  Your  Award  will  usually  be  deliverable  within  4-6  weeks  of  processing  Your  order  but  is  not 
guaranteed. You may request travel certificates, tickets and documents to be delivered by overnight carrier and agree to pay 
the associated additional delivery fees before shipment. You are responsible for Federally imposed airline security fees as well 
as any surcharges or additional fees as may be imposed by the airlines or aviation authority and must pay them by permissible 
credit and/or debit card at the time of the reservation booking. 
13.  Rules are subject to change at any time without notice and the most current version is available on the Program website. 
Some Sponsors may choose to add additional local rules and opportunities. Please ask Your Sponsor to see if such local rules 
are applicable to Your participation in the Program.  
14. The Program Administrator shall resolve all questions of what constitutes an eligible transaction. All Rules determinations 
by the Program Administrator are final. The use of Your Account following receipt of these Rules will indicate Your agreement 
to these Rules. 
15.  Reward points will accumulate and will be shown on the member’s monthly credit card statement.  
16.  Members may select rewards from those listed on www.scorecardrewards.com 
17.  Reward points will have an expiration of 48 months and an expiration month of August. 
18.  The 1st expiration of reward points will be 8/31/2011. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
19.  Points earned on debit cards may be combined with reward points earned on the ScoreCard credit card and used for 
merchandise/travel awards. 

36.  VISA Platinum ScoreCard CashBack Rules 
CashBack will be earned on an annual basis according to the dollar amount of purchases made with your VISA ScoreCard. You understand 
that balance transfers do not qualify for CashBack. CashBack will be earned based on your annual dollar amount of Purchases: 
To 
From 
$0 
             $1,000 
$1,001              $2,000 
$2,001              $3,000 
$3,001              or more 
Funds will be credited directly to your VISA Score Card Account annually on April 1st. 

        0.25% 
        0.50% 
        0.75% 
        1.00% 

 Earn CashBack 

CASHBACK FORFEITURE – You understand that you forfeit all CashBack rewards if any of the following apply: (a) You are at a penalty 
rate. (b) You have exceeded your available credit limit by more than 10% two or more times within a 12-month period. (c) You have been 
charged a penalty rate by the credit union. 

VISA SCORECARD CASHBACK RULES: 
1.  The CashBack Program is available to VISA account holders (“You”) whose Sponsor (Marine FCU) has enrolled as a 
sponsoring member of Financial Institution Benefit Association, Inc (FIBA) and has contracted with FIBA for this Program for 
You.  All Program Rule determinations by FIBA are final.  Your use of your card following receipt of these Rules will indicate 
your agreement to these Rules. 
2.  Every Dollar in purchases You make with your credit card to your VISA ScoreCard account covered by this Score Card 
CashBack Program (“Program”) and that appears on your statement during the Program period, earns CashBack credit as 
provided for in these Rules, under Marine FCU’s most current CashBack schedule.  CashBack is earned with purchases made 
by You beginning on the first day in which your Program begins and is posted to your account annually.  Contact Marine FCU 
for full details on eligibility dates. 
3.  Your periodic statement will normally include a year-to-date accounting total of your CashBack credits but may be adjusted 
as provided for in these Rules.  CashBack credits will be deducted from your current total of credits earned for corresponding 
retail purchase returns posted to your card account. 
4.  Your card account must be open and clear (i.e. not cancelled, terminated, delinquent, in default, or otherwise not available to 
use for charges) at the time each year CashBack credits are posted to your account or when CashBack rebate checks are 
mailed by Marine FCU. 
5.  This Program may be modified, suspended, or cancelled at any time without restriction or penalty.  CashBack credit may be 
forfeited due to violations of these Rules.  This Program is void where prohibited or restricted by law.  You are responsible for 
any federal, state, or local income or other taxes. 
6.  Despite our best efforts to ensure accuracy, printing errors involving the Program occasionally occur.  We reserve the right 
to correct such errors at any time even if it affects CashBack credit already posted to your account. 
7.  You agree to hold Financial Institution Benefit Association, Inc (FIBA), Fidelity National Information Services Inc. and 
Certegy, and any vendors associated with the Program, as well as any card association of which Marine FCU is a member, 
totally harmless if Marine FCU fails to meet its contractual and other obligations with FIBA or Fidelity National Services Inc. and 
Certegy, which results in the Program being interrupted or terminated prior to any CashBack credits being awarded to You. 

37. Mandatory Arbitration of Disputes and Claims.  
Arbitration is a method of deciding disputes outside the court system. The parties agree and understand that they choose 
arbitration instead of litigation to resolve all claims and disputes not specifically excluded.  This provision governs when and 
how any disputes you and we may have will be decided. Unless specifically prohibited by applicable law all disputes, claims, 
damages, choses in action, claims for injunctive relief or controversies arising from or relating in any way to the agreements, 
relationships, accounts, loans, or security agreements between you and us; the relationships which result or arise as a result of 
this Agreement; any rights, privileges or services you receive from us now or in the future; any claims or disputes arising in or 
ancillary to any bankruptcy or other insolvency proceeding; or the validity of this clause (together referred to collectively as 
Agreement), shall be resolved by binding arbitration by a single arbitrator chosen with the mutual consent of  the parties. The 
arbitrator must be an attorney with more than ten (10) years experience or a retired judge. If for any reason the parties do not 
consent to an arbitrator within thirty (30) days from the date that notice of a claim or intent to arbitrate is provided to the other 
party, then an arbitrator will be selected pursuant to the Rules of the American Arbitration Association ("AAA"). This arbitration 
Agreement is made pursuant to a transaction in Interstate Commerce, and shall be governed by the Federal Arbitration Act 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
  
 
 
 
("FAA") at 9 USC § 1, et seq., as amended from time to time. It is understood and agreed that your Credit Plan Agreement(s), 
your Accounts, all transactions on your Accounts, and any dispute defined herein shall involve Interstate Commerce.  If any 
dispute between us does not involve Interstate Commerce, such dispute shall be governed by the Arbitration Act for the State 
set forth in this Agreement. as amended from time to time, in which case all references to the FAA herein shall be to said State 
Act. If the State has no Arbitration Act, then the parties will be governed by the Rules of the American Arbitration Act 
in any matter not involving interstate commerce  The parties agree and understand that the arbitrator shall have all power 
provided by the law and this Agreement to make and enter findings of fact and determination of judgment based on the parties’ 
Agreements and applicable law, including but not limited to the rights of possession, off-set, property rights, money damages, 
declaratory relief, and injunctive relief.  No arbitrator shall have the jurisdiction or authority to add to, take from, nullify or modify 
any of the terms the Agreement.  The arbitrator shall be bound by the facts and evidence submitted to him.  Arbitration will be 
subject to the rules of procedure and evidence consistent with the Rules of the American Arbitration Association, and the 
Arbitrator will not apply federal or state rules. The decision of the arbitrator shall be final and binding and may be enforced in 
accordance with the terms of either the Federal or applicable State Law, except for any specific appeal right regarding a 
judgment under the FAA or a judgment for more than $100,000. For these judgments, any party may appeal to a three-
arbitrator panel appointed by and under the rules of the AAA. The decision of the panel will be by majority vote and will be final 
and binding except for any specific appeal right under the FAA. All provisions of this Arbitration Agreement will apply to the 
panel. Judgment upon the award rendered may be entered in any court having jurisdiction. 

Exception to Mandatory-Binding Arbitration for Small Claims: The parties to this agreement may bring any individual claim 
or  action  hereunder in the small claims court in the State that has jurisdiction pursuant to the provisions set forth in this 
Agreement as long as the amount of all claims or other actions does not exceed the lesser sum of $7,500.00 inclusive of costs 
and  legal  fees  or  the  maximum  jurisdiction  the  venue  of  a  State  Court  providing  for  the  resolution  of  small  claims.  No 
representative or class claims may be brought or asserted pursuant to this exception.  

THE PARTIES AGREE AND UNDERSTAND THAT ALL DISPUTES (INCLUDING ALL LEGAL AND EQUITABLE RIGHTS 
AND REMEDIES) ARISING UNDER CASE LAW, STATUTORY LAW, AND ALL OTHER LAWS INCLUDING, BUT NOT 
LIMITED TO, ALL CONTRACT, TORT, REGULATORY, AND PROPERTY DISPUTES WILL BE SUBJECT TO BINDING 
ARBITRATION IN ACCORD WITH THIS AGREEMENT.  Notwithstanding anything hereunto the contrary, the Credit Union 
retains an option to use judicial or non-judicial relief to enforce a security agreement relating to any collateral pledged to secure 
the Agreements between the parties, to enforce all monetary obligations by you to the Credit Union so long as there is no 
dispute that is subject to mandatory arbitration, or to foreclose on any collateral securing your obligations to us by way of 
replevin, claim and delivery, or otherwise.  The initiation and maintenance of an action for judicial relief in a court [on the 
foregoing terms] shall not constitute a waiver of the right of any party to compel arbitration regarding any other dispute or 
remedy subject to arbitration in this Agreement, including the filing of a counterclaim in any action brought by the Credit Union 
pursuant to this provision. Any arbitration proceeding will take place in the federal judicial circuit where you live. If you cannot 
afford to pay the fees charged by the Arbitrator or any panel for an appeal as provided herein, we will consider any reasonable 
written request by you for us to pay the fees of the Arbitrator or Arbitration Panel. We will pay any fees or costs specifically 
required by applicable law. However, each party must bear the expense of that party's own attorneys, experts, and witnesses, 
regardless of who wins the arbitration, except to the extent that applicable law specifically requires otherwise. The rules of the 
AAA will be applied to any arbitration between the parties, except in the event of any inconsistency between this Agreement 
and the rules of the AAA, in which case this Agreement will govern. Any costs we pay in order for you to bring a proceeding 
hereunder are subject to being awarded to us upon a ruling or an award by the arbitrator that is favorable to the Credit Union. 
The AAA and other legal assistance services may be able to refer you to legal assistance from government or non-profit 
organizations that provide assistance to those who can show a financial need for such assistance. 

YOUR BILLING RIGHTS STATEMENT 
KEEP THIS NOTICE FOR FUTURE USE 

This Notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act.  

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
  
 
 
 
 
 
 
  
NOTIFY US IN CASE OF ERRORS OR QUESTIONS 
ABOUT YOU STATEMENT / BILLING AT: 

Marine Federal Credit Union 
PO Box 1551 
Jacksonville NC 28541-1551 

If you think your statement is wrong, or if you need more information about a transaction on your statement, you must write 
to us on a separate sheet of paper to the address listed in your periodic statement. You should write to us as soon as 
possible. We must hear from you no later than 60 days after we sent you the first statement on which the error or problem 
appeared. You can telephone us, but doing so will not preserve your rights. In your letter, you should give us the following 
information: 

Your name and account number.  
The dollar amount of the suspected error.  

• 
• 
•  Description of the error and explanation, if you can, of why you believe there is an error.  
• 

If you need more information, describe the item you are not sure about.  

If you have authorized us to pay your credit card bill automatically from your savings or checking account, you can stop 
payment on any amount you think is wrong. To stop the payment, your letter must reach us 3 business days before the 
automatic payment is scheduled to occur. 

YOUR RIGHTS AND OUR RESPONSIBILITIES AFTER WE RECEIVE YOUR WRITTEN NOTICE: 

We must acknowledge your letter within 30 days, unless we have corrected the error by then. Within 90 days, we must either 
correct the error or explain why we believe the bill was correct. 

After we receive your letter, we cannot try to collect any amount you question, or report you as delinquent. We can continue to 
bill you for the amount you question, including FINANCE CHARGES, and we can apply any unpaid amount against your credit 
limit. You do not have to pay any questioned amount while we are investigating, but you are still obligated to pay the parts of 
the bill that are not in question. 

If  we  find  that  we  made  a  mistake  on  your  statement,  you  will  not  have  to  pay  the  FINANCE  CHARGES  related  to  any 
questioned amount. If we didn’t make a mistake, you may have to pay FINANCES CHARGES, and you will have to make up 
any missed payments on the questioned amount. In either case, we will send you a statement of the amount you owe us and 
the date that it is due. 

If you fail to pay the amount we think you owe us, we may report you as delinquent. However, if our explanation does not satisfy 
you and you write us within 10 days telling us that you still refuse to pay, we must tell anyone we report you to that you have a 
question about your statement. And, we must tell you the name of anyone we reported you to. We must tell anyone we report 
you to that the matter has been settled between you and us when it finally is. If we don’t follow these rules, we can’t collect the 
first $50.00 of the questioned amount, even if the statement was correct. 

SPECIAL RULE FOR CREDIT CARD PURCHASES: 

If you have a problem with the quality of property or services that you purchased with a credit card and you have tried in good 
faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the property or 
services. There are two limitations on this right: 

You must have made the purchases in your home state or, if not within your home state, within 100 miles of your current 

1. 
mailing address; and  

2. 

The purchase must have been more than $50.00.  

These limitations do not apply if we own or operate the merchant, or if we mailed you the advertisement for the property or 
services. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010 

 
 
 
 
 
 
 
CONTACT INFORMATION  

Marine Federal Credit Union Credit Card Department: 

PO Box 1551 
Jacksonville NC 28541-1551 
Toll Free 1.800.225.3967 

To Report a Lost or Stolen Credit Card or Other Access Device after Hours 

Call:  1.800.325.3678 

To Close the Account: (SEND WRITTEN NOTICE) 

Marine Federal Credit Union  
Credit Card Dept. 
PO Box 1551 
Jacksonville NC 28541-1551 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 10/15/2010