21.  ELECTRONIC  FUNDS  TRANSFERS.  You  may  use  your  Card  and  PIN  
described above to make electronic fund transfers (EFTs) offered by the credit 
union. The term EFT means electronically initiated transfers of money involving 
your account. You may make cash advances and balance inquiries at ATMs that 
display the Visa Logo and such other machines or facilities we may designate.

22. DOCUMENTATION. A receipt will be available at the time you make any 
transaction at an ATM. All payments and deposits are subject to later verification 
by us. You will also get a monthly account statement unless there is no transaction 
in a particular month. In any case, you will get a statement at least quarterly. 

23. OUR LIABILITY FOR IMPROPER TRANSACTIONS. If we do not complete 
a transfer to or from your Account on time or in the correct amount accord-
ing to our Agreement with you, we will be liable for your losses or damages. 
However, there are some exceptions. We will not be liable for instance: 
a.     If, through no fault of ours, you do not have enough money in your account 

to make the transfer. 

b.    If the transfer would go over the credit limit on a line of credit account, if 

any. 

c.    If the ATM was not working properly and you knew about the breakdown 

when you started the transaction. 

d.    If  the  ATM  where  you  are  making  the  transfer  does  not  have  enough 

cash. 

e.    If the circumstances beyond our control (such as fire or flood) prevent the 

transaction, despite reasonable precautions that we have taken. 

f.    If we have a hold on your Account as a result of a court order, garnishment, 

delinquent loan, uncollected funds, or any other reason. 

g.  Where our liability is otherwise limited by regulation or agreement. 

24. INFORMATION TO THIRD PARTIES. We will disclose information to third 
parties about your Account or the ATM transactions you make: 
a.    Where it is necessary for completing transactions you request. 
b.    In order to verify the existence and condition of your Account for a third 

party, such as a credit bureau or merchant. 

c.    In order to comply with governmental agency or court orders. 
d.    If you give us written permission. 

25. BUSINESS DAYS. For the purpose of any notice to us under this Agreement, 
our business days are Monday through Friday, except Federal holidays. 

26. LIABILITY FOR UNAUTHORIZED ATM DEPOSIT ACCOUNT TRANSAC-
TIONS AND ADVISABILITY OF PROMPT REPORTING. Tell us AT ONCE if 
you believe your card has been lost or stolen. Telephoning is the best way of 
keeping your possible losses down. You could lose all the money in your ac-
count plus your maximum overdraft line-of-credit, if any. If you tell us within 
two (2) business days, you can lose no more than $50 if someone used your 
card or PIN without your permission. 

If you do NOT tell us within two (2) business days after you learn of the 
loss or theft of your card or PIN, and we can prove we could have stopped 
someone from using your card or PIN without your permission if you had told 
us, you could lose as much as $500. 
  Also, if your statement shows transactions that you did not make, tell us 
at once. If you do not tell us within sixty (60) days after the statement was 
mailed to you, you may not get back any money you lost after the sixty (60) 
days if we can prove we could have stopped someone from taking the money 
if you had told us in time. 

If a good reason (such as a long trip or a hospital stay) kept you from telling 

us, we will extend the time periods. 

If you believe your card or PIN has been lost or stolen or that someone has 
transferred or may transfer money from your account without your permission, 
call or write us at the telephone number or address disclosed above. 

27. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ATM TRANSAC-
TIONS. Phone us at (541) 686-8000 or (800) 445-4483 or write to us at SELCO 
Community Credit Union, PO Box 7487, Springfield, OR 97475, if you think 
your account statement or ATM receipt is wrong, or if you need more informa-
tion about an ATM transaction listed on your statement or receipt. We must 

hear from you no later than sixty (60) days after we send you the first statement 
on which the problem or error appeared. 
a.    Tell us your name and account number (if any). 
b.    Describe the error or the transfer you are unsure about and explain as 
clearly as you can why you believe it is an error or why you need more 
information. 

c.    Tell us the dollar amount of the suspected error. 

If you tell us orally, we may require that you send us your complaint or 
questions in writing within ten (10) business days. We will tell you the results 
of  our  investigation  within  ten  (10)  business  days  after  we  hear  from  you 
and will correct any error promptly If we need more time, however, we may 
take up to forty-five (45) days to investigate your complaint or questions. If 
we decide to do this, we will re-credit your account within ten (10) business 
days for the amount you think is in error, so that you will have the use of the 
money during the time it takes us to complete our investigation. If we ask you 
to put your complaint or questions in writing and we do not receive it within 
ten (10) business days, we may not re-credit your Account. For transactions 
initiated outside the US, we will have twenty (20) business days instead of ten 
(10) business days, and ninety (90) calendar days instead of forty-five (45) days, 
unless otherwise required by law, to investigate your complaint or question. 
If we determine there was no error, we will send you a written explanation 
within three (3) business days after we finish our investigation. You may ask 
for copies of documents that we used in our investigation. 

28. ACKNOWLEDGMENT. You understand and agree to the terms and con-
ditions in this Agreement, and the Fair Credit Billing Notice. (See Signature 
Authorization Section on Application.) You acknowledge that you have received 
a copy of this Agreement and Disclosure and conditions, subject to applicable 
laws, of this Agreement at any time. 

29. AMENDMENTS OF YOUR AGREEMENT.  We may amend this Agreement 
at any time.  We may amend it by adding, deleting, or changing provisions 
of this Agreement.  If we change a non-variable periodic rate, existing bal-
ances  will  not  be  impacted  unless  you  are  more  than  60  days  late  with  a 
payment.  If an amendment gives you the opportunity to reject the change, 
and if you reject the change in the manner provided in such amendment, we 
may terminate your account and may ask you to return all credit devices as 
a condition of your rejection.  Your REQUIRED MINIMUM MONTHLY PAY-
MENT may either be 4% of your outstanding balance, a payment amortized 
over a five year period, or terms outlined in paragraph 7 of this agreement. 
We may replace your card with another at any time.  The reasons we may 
change the terms of this Agreement may be based on your risk profile of your 
payment patterns, transaction patterns, balance patterns, and credit bureau 
information we receive.  We may also change terms for reasons not related 
to your individual credit history, such as overall economic and market trends, 
product design, and business needs.

IF YOUR CARD IS LOST OR STOLEN, 
PLEASE CALL 800-445-4483 DURING BUSINESS HOURS,  
CALL 866-262-9488 AFTER HOURS.

800-445-4483
selco.org

Visa Department
PO Box 7487 / Springfield, OR 97475-04878

Federally insured by the NCUA

black & pms 288 

2078  4/13

RECYCLABLE

RECYCLED
PAPER

MEMBERS COPY
Account Agreement and Disclosure for
SELCO Visa Credit Cards

1. INTRODUCTION. This agreement covers your Visa Credit Card Account 
issued  by  SELCO  Community  Credit  Union  (“Lender”).  In  this  Agreement 
the words “you,” “your,” “yours,” “applicant,” and “borrowers” mean any 
person who signs the application for this Account, any joint obligor, guaran-
tor, authorized user, or the person whose name is embossed on the Card. 
The words “we,” “us,” “our,” and “Lender” mean SELCO Community Credit 
Union. The word “Card” means any one or more credit cards issued under 
this Account. If you sign an application for this Account or sign or use any 
Card or PIN, or allow others to use the Card or PIN, you and they will have 
accepted this Agreement just as if you and they signed it, and you and they, 
jointly and severally, will be bound by the following terms and conditions 
which will govern this Account. 

2. LOAN CHECKS. If we approve, you may obtain advances under your ac-
count by writing preprinted loan checks that we supply to you. Your use of a 
loan check will be treated as a cash advance with finance charges accruing 
from the date the check is posted to your account, and will be shown as a 
cash advance on your monthly statement. We may not honor your loan check 
if it is postdated, if payment of the check will exceed your credit limit, if it 
is signed by a person without authorized access, if the amount of the check 
is  less  than  the  minimum  required  amount,  if  your  account  is  delinquent, 
bankrupt, charged-off, or has been terminated or suspended, or if any checks 
have been reported lost or stolen. You may stop payment on a loan check if 
you provide us with the exact information describing the check. If you give us 
incorrect information, we will not be responsible for failing to stop payment. 
You understand there may be a charge for loan check printing and charges for 
stop payment requests, returned items, check copies, and other fees or costs 
we incur in handling your loan checks. Our liability for a wrongful dishonor 
is limited to your actual losses; however, a dishonor for the reasons stated 
above is not a wrongful dishonor. 

3. PURCHASES AND CASH ADVANCES. (a) You must sign the Card to use 
it. Once you have signed the Card, you can use it to buy or lease goods, ser-
vices or products and make cash advances. You may use your Account to get 
a cash advance from us or by using your Card and PIN at an ATM or with a 
merchant to get cash. You may also use your Card to get cash advances from 
participating financial institutions and to make electronic funds transfers as 
described herein. (b) You may not use your Account or any access device for 
any unlawful or illegal transaction, such as unlawful internet gambling, which 
is prohibited under the Unlawful Internet Gambling Enforcement Act of 2006 
(UIGEA). SELCO may refuse to honor any transaction that it believes may be 
illegal or unlawful. (c) You authorize the credit union to make cash advances 
in order to pay insufficient funds and overdraft fees to your share draft/checking 
account. Advances to pay insufficient funds and overdraft fees will be treated 
as cash advances. (Refer to Section 10.a. Cash Advances)

4. YOU PROMISE TO PAY. You promise to pay us all such amounts, plus any 
FINANCE CHARGES, which arise from use of the Card or Account by you 
or any other person, and to be jointly and severally liable with such a person, 
unless such other person does not have actual, implied, or apparent authority 
for such use, and you received no benefit from the use. You promise to pay 
us by direct payment. 

5. CREDIT LINE. If your application is approved by us, this Agreement will 
constitute a revolving line of credit for an amount which will be the credit line 
under your Account. We will advise you of the amount of your credit line. That 
amount will be the maximum amount you may have outstanding at any one 
time. You agree not to attempt to obtain more credit than the amount of your 
credit line. However, if you temporarily exceed your credit line, you agree to 
repay the excess immediately, even if we have not yet billed you. Obtaining 
such credit does not increase your credit line. We retain the right to increase 

 
 
 
 
or decrease your credit line at any time for any reason. Any increase or reduc-
tion on the limit of your credit line will be shown on your monthly statement 
or by separate notice together with any charges in the applicable MINIMUM 
MONTHLY PAYMENTS. Your eligibility for this credit line is determined by our 
loan policy and may be terminated at our sole discretion, without demand or 
notice. You may close your credit line at any time by notifying us in writing and 
returning all Cards cut in half. If you terminate this Agreement or if we terminate 
or suspend your credit privileges, the provisions of this Agreement and your 
liability there under shall otherwise remain in full force and effect until you have 
paid us all sums due us under this Agreement and returned all Cards. 

6. MINIMUM MONTHLY PAYMENT. You agree that you will pay each month 
not less than the MINIMUM MONTHLY PAYMENT on or before the scheduled 
monthly due date. MINIMUM MONTHLY PAYMENTS include all amounts 
past due, over limit, and the minimum regular payment. The minimum regular 
payment on the Visa is 2% of your outstanding balance (“New Balance”) or 
$25, whichever is greater. If your outstanding balance is $25 or less, you agree 
to pay the balance in full. 

7. PAYMENTS. You may pay in full for all your purchases and cash advances 
each month, or you may repay in monthly installments. We can accept late 
payments or partial payments, or checks, drafts, and money orders marked 
“payment in full,” without prejudice to our rights under this Agreement, which 
are hereby explicitly reserved. The “New Balance” shown on your account 
statement may include amounts subject to different periodic rates.  Payments 
will be applied first to accrued FINANCE CHARGES, overlimit amount, 
purchases, and the remainder, if any, to the cash advances. Payments will be 
applied to the highest Annual Percentage Rate (APR) balances before balances 
with lower APRs. The Account Balance shown on your account statement may 
include amounts subject to different periodic rates.  In all cases, we will apply 
payments and credits in accordance with applicable law.  The sooner you pay 
the Account balance, the less you will pay in FINANCE CHARGES.

8. SECURITY INTEREST. To secure your Account, you grant us a purchase 
money security interest under the Uniform Commercial Code in any goods 
you purchase through your Account. If you default, we will have the right to 
recover any of these goods which have not been paid for through application 
of your payments in the manner described in this agreement. Except for Real 
Estate loans, collateral securing other loans with the Credit Union may also be 
used to secure this Account. You also pledge all of the present and future shares 
and any earnings thereon as security for obligations under your Account. 

9. MONTHLY STATEMENTS. Each month we will send you a statement show-
ing purchases, cash advances, payments, and credits made to your Account 
during  the  billing  cycle,  as  well  as  your  “New  Balance,”  any  FINANCE 
CHARGE and other charges. Your statement also will identify the MINIMUM 
MONTHLY PAYMENT you must make for that billing period and the date it is 
due. You agree to retain, for statement verification, copies of transaction receipts 
resulting from each purchase, each advance, and other transactions on your 
Account. Unless you notify us of a billing error as described below, you accept 
your monthly statement as an accurate statement of your Account with us. 

10.  CIRCUMSTANCES  UNDER  WHICH  A  FINANCE  CHARGE  WILL  BE 
IMPOSED. The total outstanding balance of purchases and cash advances in 
the Account on the closing date of a billing cycle, including any FINANCE 
CHARGE, will be shown on the Periodic Statement for that billing cycle as 
the “New Balance.” 

a.   Cash  Advances.  A  FINANCE  CHARGE  will  be  imposed  on  cash 
advances  from  the  date  each  cash  advance  is  made.  There  is  no  time 
period within which to pay to avoid a periodic FINANCE CHARGE on 
cash advances. Transactions at an ATM, using your Card and PIN to obtain 
cash from a merchant and Loan checks drawn on your Visa account will 
be treated as cash advances. FINANCE CHARGES will accrue from the 
date of the transaction or when the check is posted to your account.

b.    Purchases. A FINANCE CHARGE will be imposed on the unpaid portion 
of purchases included in the new balance when the entire new balance is 

not paid in full within 25 days after the closing date of the billing cycle. This 
“grace period” allows you to avoid a FINANCE CHARGE on purchases 
for a billing cycle. If you do not pay your balance in full within the grace 
period, your FINANCE CHARGE will accrue from the first day of the 
billing cycle in which payment is due, and on new purchases from the 
date of purchase. 

11. METHOD USED TO DETERMINE THE BALANCE ON WHICH THE FI-
NANCE CHARGE MAY BE COMPUTED AND THE AMOUNT OF FINANCE 
CHARGE. The credit union figures the FINANCE CHARGE on your Account 
by applying the Periodic Rate to the “Average Daily Balance” of purchases 
and  cash  advances  for  your  Account.  To  determine  your  “Average  Daily 
Balance,” we take the beginning balance of your Account each day and add 
any  new  purchases  or  cash  advances.  Then,  we  subtract  any  payments  or 
credits received that day and any unpaid FINANCE CHARGES. This gives 
us your daily balance. We add up all the daily balances for the billing cycle 
and divide the total by the number of days in the billing cycle, giving us your 
“Average Daily Balance.” However, no FINANCE CHARGE is imposed on 
new purchases if payment and credits are sufficient to pay the “New Balance” 
shown on your periodic statement within 25 days of the closing date of the 
previous billing cycle.  

12. PERIODIC AND CORRESPONDING ANNUAL PERCENTAGE RATE. The 
ANNUAL PERCENTAGE RATE (APR) that is used to compute the FINANCE 
CHARGE is variable, may change quarterly, and is based on the Prime Rate 
index as published in the Wall Street Journal on the 15th day of the month 
prior to the first month of each quarter.  In the event that the index ceases to 
be published, changes in your APR will be related to a comparable index.  We 
may add a margin of 4.00 percentage points, 6.00 percentage points, 10.00 
percentage points, or 14.00 percentage points to the index in order to determine 
your APR. The APR is divided by 12 to equal the Periodic Rate. Any increase in 
the APR will affect the amount and number of your monthly payments. 

13. CONDITIONS UNDER WHICH OTHER CHARGES MAY BE IMPOSED. 
We may impose the following fees and charges on your Account, including 
or in addition to, the fees disclosed in the Interest Rate and Interest Charges 
and Credit Card Fees table contained herein. Fees and charges may accrue 
interest at the applicable APR. 
a.    Research and Copying. If you request a copy of a sales draft or other docu-
ment, we may charge your Account $6 per copy and $15 per hour for 
research. These charges cover the costs of locating, copying, and delivering 
the documents to you. If a request is related to a billing error and an error 
is found, we will reverse any photocopying charges. 

b.    Attorney’s Fees and Costs. If you default on any part of this Agreement, 
you agree to pay us all costs to collect your Account, including court costs 
and reasonable attorney fees whether or not there is a lawsuit, and fees on 
any appeal and fees for bankruptcy proceedings, appeals, and any post 
judgment collection services, if applicable. 

c.    Cash Advance Fee. There is no cash advance fee at this time. We reserve 

the right to assess a fee in the future. 

d .   Currency  Conversion/Foreign  Transaction  Fee.  Purchases  and  cash 
advances made in foreign countries will be billed to you in U.S. dollars. 
The currency conversion rate for international transactions as established 
by  Visa  International,  Inc.  is  a  rate  selected  by  Visa  from  the  range  of 
rates available in wholesale currency markets for the applicable central 
processing date, which may vary from the rate Visa itself receives, or the 
government-mandated rate in effect for the applicable central processing 
date. In addition, you will be charged a Foreign Transaction Fee of 1% of 
the transaction amount for any card transaction made in a foreign country. 

14. CONDITIONS OF CARD USE. The use of your Card and Account are 
subject to the following conditions: 

Card may be repossessed at any time in our sole discretion without demand 
or notice. You cannot transfer your Card or Account to another person. 

b.    Honoring the Card. Neither we nor merchants authorized to honor the 
Card will be responsible for the failure or refusal to honor the Card or any 
other credit instrument or device we supply to you. If a merchant agrees 
to give you a refund or adjustment, you agree to accept a credit to your 
Account in lieu of a cash refund. 

c.    Notices and Payments. All notices will be sent to your address as shown 
in the application. You agree to advise us promptly if you change your 
mailing address. All payments should be mailed to us at the remittance 
address  shown  on  your  monthly  statements.  Payments  received  at  that 
address will be credited to your Account as of the date received. 

d.    Personal Identification Number. We will issue you a Personal Identifica-
tion Number (PIN) for use with your Card at automatic teller machines 
(ATMs).  These  numbers  are  issued  to  you  for  security  purposes.  These 
numbers  are  confidential  and  should  not  be  disclosed  to  third  parties. 
You are responsible for safekeeping your PIN. You agree not to disclose 
or otherwise make available your PIN to anyone not authorized to sign 
on your Accounts. To keep your Account secure, please do not write your 
PIN on your Card or keep it in the same place as your Card. 

15. DEFAULT. You will be in default under this Agreement if any of the fol-
lowing occur: (a) Any MINIMUM MONTHLY PAYMENT is not made when 
due; (b) You become insolvent, bankrupt, or you die; (c) You violate any part 
of this Agreement, or any other agreement with us; or (d) If we reasonably 
deem ourselves insecure on your credit line. We will notify you in writing of 
any such action as soon as practical if it occurs. Upon default, we may de-
clare the entire unpaid balance immediately due and payable, and you agree 
to pay that amount plus any attorney’s fees and costs incurred by us. And, 
if necessary, upon default we will revoke card privileges and suspend your 
credit limit. We can delay enforcing any right under this Agreement without 
losing that right or any other right. 

16. GOVERNING LAW. This Agreement will not take effect until it is approved 
by us. This Agreement shall be governed by the laws of the State of Oregon. 

17. LIABILITY FOR UNAUTHORIZED Visa CREDIT CARD TRANSACTIONS. 
You agree to notify us immediately, orally or in writing at SELCO Community 
Credit Union, Visa Department, PO Box 7487, Springfield, Oregon, 97475 or 
telephone: (541) 686-8000 or (800) 445-4483 during regular business hours 
or (866) 262-9488 after hours of the loss, theft or unauthorized use of your 
Visa Credit Card. If you notify us of your lost or stolen Visa Credit Card, you 
will not be liable for any losses. This liability exclusion will apply provided 
you  were  not  grossly  negligent  or  fraudulent  in  handling  your  Visa  Credit 
Card; otherwise your liability for unauthorized Visa Credit Card transactions 
may be up to $50.00. 

18. CREDIT INFORMATION/FINANCIAL STATEMENTS. You authorize us 
to release information to others (e.g., credit bureaus, merchants, and other 
financial institutions) regarding the status and history of your credit line. You 
agree to provide us, at any time we deem necessary, with a current financial 
statement and/or updated credit information upon request. We may investigate 
your credit directly or through a credit reporting agency. 

19. PROMOTIONAL RATE OFFERS. From time to time at our discretion, we 
may  offer  special  promotions  where  purchases,  balance  transfers,  or  cash 
advances may be billed to your account with special promotional terms. The 
special terms may be different than those described in this agreement but will 
be shown on your account statement. 

20. YOUR LINE OF CREDIT BILLING RIGHTS. Keep this document for future 
use. This notice tells you about your rights and our responsibilities under the 
Fair Credit Billing Act.

• 
• 
• 

 Account information: Your name and account number. 
 Dollar amount: The dollar amount of the suspected error. 
 Description of problem: If you think there is an error on your bill, describe 
what you believe is wrong and why you believe it is a mistake.

You must contact us:
•  Within 60 days after the error appeared on your statement.
• 

 At least 3 business days before an automated payment is scheduled, if you 
want to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing. You may call us, but if 
you do, we are not required to investigate any potential errors and you may 
have to pay the amount in question. 

What will happen after we receive your letter. 
When we receive your letter, we must do two things:
a.   Within 30 days of receiving your letter, we must tell you that we received 
your letter. We will also tell you if we have already corrected the error.
b.   Within 90 days of receiving your letter, we must either correct the error 

or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error: 
• 

 We cannot try to collect the amount in question, or report you as delinquent 
on that amount. 
 The charge in question may remain on your statement, and we may con-
tinue to charge you interest on that amount.
 While you do not have to pay the amount in question, you are responsible 
for the remainder of your balance.

• 

• 

•  We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen:
• 

 If we made a mistake: You will not have to pay the amount in question 
or any interest or other fees related to that amount. 
 If we do not believe there was a mistake: You will have to pay the amount 
in question, along with applicable interest and fees. We will send you a 
statement of the amount you owe and the date payment is due. We may then 
report you as delinquent if you do not pay the amount we think you owe. 

• 

If you receive our explanation but still believe your bill is wrong, you must 
write to us within 10 days telling us that you still refuse to pay. If you do so, we 
cannot report you as delinquent without also reporting that you are questioning 
your bill. We must tell you the name of anyone to whom we reported you as 
delinquent, and we must let those organizations know when the matter has 
been settled between us. If we do not follow all of the rules above, you do not 
have to pay the first $50 of the amount you question even if your bill is correct.

Your rights if you are dissatisfied with your credit card purchases:
If you are dissatisfied with the goods or services that you have purchased with 
your credit card, and you have tried in good faith to correct the problem with 
the merchant, you may have the right not to pay the remaining amount due 
on the purchase. To use this right, all of the following must be true:
a.   The purchase must have been made in your home state, or within 100 miles 
of your current mailing address, and the purchase price must have been 
more than $50. (Note: Neither of these are necessary if your purchase was 
based on an advertisement we mailed to you, or if we own the company 
that sold you the goods or services.)

b.   You must have used your credit card for the purchase. Purchases made 
with cash advances from an ATM or with a check that accesses your credit 
card account do not qualify.

c.   You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, 
contact us in writing [or electronically] at: 

SELCO Community Credit Union
PO Box 7487
Springfield, Oregon 97475-0487
www.selco.org

a.    Ownership of Cards. Any Card or other credit instrument or device which 
we supply to you is our property and must be returned to us, or to any 
person whom we authorize to act as our agent, or to any person who is 
authorized to honor the Card, immediately according to instructions. The 

What to do if you find a mistake on your statement: If you think there is an 
error on your statement, write to us at: SELCO Community Credit Union, Visa 
Department, PO Box 7487, Springfield, Oregon 97475-0487.  In your letter 
give us the following information: 

While we investigate, the same rules apply to the disputed amount as dis-
cussed above. After we finish our investigation, we will tell you our decision. 
At that point, if we think you owe an amount and you do not pay we may 
report you as delinquent.