Pricing Information Addendum for PNC Bank Consumer Credit Card Agreement # K-4774 

A Note About the Attached Consumer Credit Card Agreement (# K-4774): The attached consumer credit card agreement was the 
standard  agreement  used  for  PNC  Bank,  National  Association  consumer  credit  card  accounts  as  of  12-31-11.  This  agreement  may 
have  changed  or  may  no  longer  be  in  use  after  that  date.  The  information  in  this  Pricing  Information  Addendum  is  a  summary  of  all 
pricing  information  that  was  available  for  accounts  subject  to  this  agreement  as  of  12-31-11.  Certain  provisions  of  the  attached 
agreement vary from one consumer to the next to reflect the specific pricing information for a given consumer credit card account. 

Summary  of  Interest  Rate  Information:  Annual  Percentage  Rates  (“APRs”)  below  with  a  (V)  vary  (increase  or  decrease)  with  the 
market based on the prime rate (index). In some instances, the consumer’s credit card agreement provided for a non-variable APR for 
some  of  the  features  of  the  account.  The  Penalty  APR  may  be  applied  to  the  consumer’s  account  if  the  consumer  makes  a  late 
payment. If the APRs on an account are increased for this reason, the Penalty APR will apply until the consumer makes six consecutive 
minimum payments by the applicable due date. 

Feature 
Purchases and 
Balance 
Transfers 

Cash 
Advances 

Margin 
Ranging from 4.44% to 
18.74% 

Daily Periodic Rate of Interest 
Ranging from 0.02106% to 
0.06024% (V) 

Corresponding APR 
Ranging from 7.69% to 21.99% (V)  

Either 

Either 

Either 

Ranging from 13.79% to 
18.74%   

Ranging from 0.04668% to 
0.06024% (V) 

Ranging from 17.04% to 21.99% (V)   

Or 

Penalty APR 

Not Applicable 
Either 

Or 

0.05452% 
Either 

Or 

19.9% 
Either 

Not Applicable 

Not Applicable 

Not Applicable 

Or  

25.74% 

Or 

Or 

0.07942% (V) 

28.99% (V)  

Minimum Interest Charge: Either $0.50 or $1.50 

Summary of Fee Information: 

Fee 
Annual Fee 
Balance Transfer  

Fee Amount 
$0 
Either 

No Balance Transfer Fee 

Or 

Cash Advance  

3% of the amount of the balance transfer or $5, whichever is greater 
Either 

3% of the amount of the cash advance or $3, whichever is greater ($50 maximum) 

Or 

Foreign Transaction 
Late Payment 

4% of the amount of the cash advance or $10, whichever is greater 
Either 2% or 3% of each foreign transaction in U.S. dollars 
Either 

Returned Payment 

up to $35 

Or 

up to $29 
Either  

up to $25  

Or  

up to $35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
Paying  Interest  (grace  period):  The  due  date  on  an  account  is  at  least  21  days  after  the  close  of  each  billing  cycle.  No  interest  is 
charged on new purchases appearing on the consumer’s current statement if the consumer paid in full the “New Balance” shown on the 
consumer’s  previous  statement  and  the  payment  was  received  by  that  due  date.  We  begin  charging  interest  on  cash  advances  and 
balance transfers on the transaction date. 

Balance Computation Method: The method used to calculate the balances subject to interest on a consumer’s account is called the 
“average daily balance (including new purchases).” Here are the details about this calculation method for purchases, balance transfers 
and cash advances:  

•  How  we  calculate  the  balance  on  purchases  (including  balance  transfers):  (1)  We  start  with  the  unpaid  amount  of 
purchases for the current billing cycle, which may include unpaid interest and fees from previous billing cycles. (2) Each day 
we  subtract  any  payments  or  credits  that  apply  to  purchases.  We  add  any  new  purchases,  any  new  fees  that  apply  to 
purchases,  and  any  interest  on  the  previous  day’s  purchase  balance  if  you  have  not  paid  in  full  the  New  Balance  on  your 
previous statement by the due date. This gives us the daily balance of purchases. (3) Then we add up all the daily balances of 
purchases  for  the  billing  cycle  and  divide  by  the  total  number  of  days  in  the  billing  cycle.  This  gives  us  the  “average  daily 
balance  of  purchases”  for  the  current  billing  cycle.  (Although  balance  transfers  are  calculated  as  part  of  the  average  daily 
balances (including new purchases), there is no grace period for balance transfers). 

•  How  we  calculate  the  balance  on  cash  advances:  (1)  We  start  with  the  unpaid  amount  of  cash  advances,  which  may 
include unpaid interest and fees from previous billing cycles. (2) Each day we subtract any payments or credits that apply to 
cash  advances.  Then  we  add  any  new  cash  advances,  any  new  fees  that  apply  to  cash  advances,  and  any  interest  on  the 
previous  day’s  cash  advance  balance.  This  gives  us  the  daily  balance  of  cash  advances.  (3)  Then  we  add  up  all  the  daily 
balances of cash advances for the billing cycle and divide by the total number of days in the billing cycle. This gives us the 
“average daily balance of cash advances.” 

Variable Rate Information:    

How We Calculate Interest On Purchases (including balance transfers). We will calculate interest on purchases by multiplying the 
“average daily balance of purchases” by the total number of days in the billing cycle, and multiplying the product by the applicable daily 
periodic  rate  of  interest  then  in  effect.  The  daily  periodic  rate  of  interest  for  each  billing  cycle  shall  be  computed  by  adding  a  margin 
(“Margin For Purchases”) to the value of the index and dividing by 365. The corresponding annual percentage rate will be the index plus 
the Margin For Purchases. (See the chart above for the margins, daily periodic rates and APRs that apply.)  

How  We  Calculate  the  Interest  on  Cash  Advances.  We  will  calculate  interest  on  cash  advances  by  multiplying  the  “average  daily 
balance  of  cash  advances”  by  the  total  number  of  days  in  the  billing  cycle,  and  multiplying  the  product  by  the  daily  periodic  rate  of 
interest then in effect. The daily periodic rate of interest for each billing cycle shall be a rate computed by adding a margin (“Margin For 
Cash Advances”) to the value of the index and dividing by 365. The corresponding annual percentage rate will be the index plus the 
Margin For Cash Advances. (See the chart above for the margins, daily periodic rates and APRs that apply.) 

How We Calculate the Interest if the Penalty APR (Default Rate) is in Effect for Purchases (including balance transfers) and 
Cash Advances. If the Penalty APR is in effect for purchases (including balance transfers) and cash advances, the daily periodic rate 
of interest for each billing cycle shall be computed by adding a margin (“Margin for Penalty APR”) to the value of the index and dividing 
by  365.  The  corresponding  annual  percentage  rate  will  be  the  index  plus  the  Margin  for  Penalty  APR.  (See  the  chart  above  for  the 
margins, daily periodic rates and APRs that apply.) 

The Index We Use to Calculate Interest:  If you have a variable APR, your APR is based in part on the value of an index. Some credit 
card accounts are subject to a different index from others. The indexes we use are as follows: 

INDEX  A.  The  periodic  rate  of  interest  and  corresponding  annual  percentage  rate  for  purchases  (including  balance  transfers),  cash 
advances, and any Penalty APR in effect are based on the value of an index (“Index”). The Index in effect for each billing cycle shall be 
the “Prime Rate” of interest appearing in the “Money Rates” section of The Wall Street Journal published on the 20th day of the month 
preceding  the  first  day  of  such  billing  cycle  or,  if  The  Wall  Street  Journal  is  not  published  on  such  date,  the  next  day  on  which  such 
Prime Rate is published. Any increase or decrease in the value of the Index will result in a corresponding increase or decrease in the 
periodic  rates  of  interest  and  annual  percentage  rates  that  apply  to  your  Account.  Any  change  to  periodic  rates  of  interest  and 
corresponding annual percentage rates that are a result of a change to the Index will be effective as of the first day of the applicable 
billing cycle. An increase or decrease in the annual percentage rate will result in a corresponding increase or decrease in the amount of 
the interest, and in the minimum payment amount (unless the minimum payment is equal to or less than $10).  

INDEX B. The periodic rate of interest and corresponding annual percentage rate for purchases (including balance transfers) and cash 
advances are subject to change once each year, beginning with the billing cycle closing in September, based on the value of an index 
(“Index”). The Index in effect for each billing cycle shall be the “Prime Rate” of interest appearing in the Money Rates section of The 
Wall Street Journal published on the 20th day of May each year, rounded upward to the nearest .001%. An increase or decrease in the 
value of the Index will result in a corresponding increase or decrease in the periodic rates of interest and annual percentage rates, the 
amount of the interest and in the minimum payment amount (unless the minimum payment is equal to or less than $10) applicable to 
your account. 

 
 
 
 
 
 
 
 
 
 
 
 
PNC Bank  
Consumer Credit Card 
Agreement 

JURY TRIAL WAIVER NOTICE 

This credit card agreement includes a  
section called “Jury Trial Waiver,” which is  
an agreement to waive any right to trial by  
jury in the event of litigation between you  
and PNC Bank. Please refer to Section 29  
for details. 
Retain this Agreement with your other important documents. 

K-4774  PNC CONS GEN AGRMT – 11A 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.  DEFINITIONS. “We,” “us,” and “our” mean PNC Bank, National Association and its successors and assignees.  
“You” and “your” mean each person who, verbally or in writing (including electronically), applies or accepts our 
offer for, or who otherwise agrees to be financially responsible with respect to, the Account. “Account” means 
your VISA® or MasterCard® credit card account with us. “Agreement” means this PNC Bank Consumer Credit 
Card Agreement. “Card” or “Cards” means any credit card(s) we issue to you for your Account. “Card Mailer” 
means a document we provide to you to which your Card(s) is/are attached. “Change” or “Changes” means 
any modifications of, or additions or deletions to, the Agreement. “Check” or “Checks” means any convenience 
check(s) we issue to you for your Account. “Index” is defined in Section 10.A of this Agreement. “Interest Rate 
and Fee Disclosures” means the Interest Rate and Fee Disclosures provided with this Agreement. “Penalty 
APR” is defined in Section 10.D of this Agreement. “Statement” is defined in Section 8 of this Agreement. 
Other terms are defined elsewhere in this Agreement. 

2.  AGREEMENT TO TERMS. We have opened the Account at your request. Your signature on an application or  
offer certificate, your acceptance verbally or electronically of an offer and/or the Account, and/or your or an 
authorized user’s use of the Account in any way means you agree to all the terms of this Agreement and you 
will be obligated by this Agreement unless you close the Account before you or an authorized user uses it. 
Disclosures provided at the time of application, the Interest Rate and Fee Disclosures, the Card Mailer (except 
for our Privacy Principles as described in Section 28 of this Agreement), and any disclosures we provide with 
any Checks are part of and incorporated into this Agreement. This Agreement begins on the date that we 
make a final decision to open your Account. 

3.  CHANGES TO THIS AGREEMENT. You agree that, except to the extent prohibited by applicable law, we  

may change at any time any of the terms of this Agreement including, but not limited to, annual 
percentage rates, fees, and whether the annual percentage rates are non-variable or variable.  

We will notify you of any Change if required by applicable law. In addition, if required by applicable   
law, the notice will tell you of any right you may have, and any steps you must take, to reject the   
Changes. Any required notice will be sent to you at your address shown on our records.  

If you properly notify us that you reject the Changes, your Account will be closed, you will be obligated 
to pay your outstanding balance under the terms of the Agreement and any Changes that, under 
applicable law, you were permitted to reject will not take effect on your Account. If your Account is 
closed, if we ask, you agree to return all Cards and Checks. If you do not properly notify us that you 
reject the Changes by the date stated in the notice, you will be deemed to have accepted all Changes 
in the notice and to have accepted and confirmed all terms of your Agreement. 

4.  USE OF ACCOUNT. You must sign a Card in order to use it. A Card may be used for purchases of goods and  
services from a participating merchant for personal, family and household purposes only. You can get cash 
advances from us or from another participating financial institution by using an automated teller machine 
(ATM), by issuing a Check against your Account, or through any other means we offer. Cash advances also 
include the use of your Account to purchase Cash Equivalent Items. “Cash Equivalent Items” means traveler’s 
checks; money orders; wire transfers; gift cards; lottery, betting and gambling purchases; and payments made 
to government entities. The Account may not be used for lottery, betting or gambling transactions if such 
transactions are made through the internet, or for any illegal transactions. We may refuse a request for a 
purchase, Balance Transfer or cash advance or return any Check unpaid if your right to use the Account has 
been revoked, if the transaction would cause you to exceed your applicable Credit Limit or Cash Advance Limit 
(defined in Section 5), or if you are in default on the Account (“default” is explained in Section 22). We are not 
responsible for refusal by anyone to honor a Card or Check. Except as described in the “Your Billing Rights” 
section of this Agreement, we have no liability for any claim you may have arising out of any purchases made 
with a Card. 

5.  CREDIT LIMIT. Your “Credit Limit” is the maximum amount of credit we have established for your Account.  

Your separate “Cash Advance Limit” is part of the total Credit Limit. We will tell you the amount of your Credit 
Limit and Cash Advance Limit. They will be printed on the Card Mailer and on your Statement. You agree not 
to make purchases or obtain cash advances that would cause your Account to exceed the Credit Limit or Cash 
Advance Limit, as applicable. If you do, we can still charge you for all purchases and cash advances without 
giving up any of our rights under this Agreement. We may change your Credit Limit or Cash Advance Limit at 
any time and for any reason, including changes based on a review of the performance of your Account and/or 
periodic consumer credit reports we obtain from consumer reporting agencies. 

6.  AGREEMENT TO PAY. You agree to pay all amounts due on your Account. If your Account is a joint Account,  
each of you is jointly and individually responsible for all amounts due on the Account. If you let someone else  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
use the Account, you are responsible for all charges made by that person, whether or not you have notified us 
that the person will be using your Account and whether or not the amount of the actual use exceeds your 
permission. 

7.  MINIMUM PAYMENT; APPLICATION OF PAYMENTS. You must pay at least the “Minimum Payment” each  

month by the due date shown on your Statement. The Minimum Payment will be the largest of: (A) $25; or (B) 
2.5% of the “New Balance” shown on your Statement, plus any past due amounts; or (C) 1.0% of the New 
Balance plus (i) the total interest (including any minimum interest charge) shown on your Statement, AND (ii) 
any fees listed in Section 11 of this Agreement shown on your Statement (except any annual fee or foreign 
transaction fee). If your New Balance is less than $25, you must pay us the total New Balance. In addition to 
the Minimum Payment, you agree to pay any “Overlimit Amount” shown on your Statement each month by the 
due date shown on your Statement. You may pay any or all of the New Balance of your Account at any 
time without incurring any prepayment charge. If you pay more than the Minimum Payment, you must pay 
at least the Minimum Payment each time we send you a Statement. With regard to each payment you make, 
we will decide in accordance with applicable law the application of your payment. Any payment you make in 
excess of the Minimum Payment will be allocated to balances with higher annual percentage rates before 
balances with lower annual percentage rates. Your Minimum Payment will be allocated to balances in our 
discretion. You cannot use a convenience check drawn on us to make a payment. All payments, including any 
payments made by check, must be in U.S. dollars and must be made in accordance with the payment terms 
and conditions provided in your Statement. We will credit your Account in accordance with those terms and 
conditions and the terms and conditions in this Agreement subject to applicable law. If you pay us by check, 
your check must be drawn on an account maintained at a financial institution located in the United States. We 
may allow you, from time to time, to skip one or more monthly payments, and we will notify you when this 
option is available. If you elect to skip a payment, interest will continue to accrue, and the requirement to make 
a Minimum Payment each month will resume following the skip payment period. IMPORTANT INFORMATION 
ABOUT CREDIT AVAILABILITY: In order to ensure there is enough time for a payment to clear the account on 
which it is drawn, we may not make the payment amount available to re-borrow for a period of 10 to 14 days, 
depending on the amount of the payment and other factors.  

8.  STATEMENTS. We will send you a statement (“Statement”) at your address shown on our records at the end  

of each Billing Cycle as required by applicable law. We send only one Statement for all Cards with your 
Account number. If there are two or more of you, we send the Statement to the first applicant listed on any 
paper or electronic application or acceptance certificate you submitted or, if your application or acceptance of 
our offer to you was made verbally, the person we have designated as the “primary” accountholder. Each 
Statement covers a Billing Cycle. “Billing Cycle” means the days between the closing date shown on the last 
Statement we sent you and the closing date on your current Statement. 

9.  WHEN INTEREST WILL BE ADDED TO YOUR ACCOUNT. 

A) PURCHASES. We will charge interest on purchases from the date of each transaction. Interest will  

continue to be imposed until the date payment in full of the New Balance is posted to your Account. You 
may avoid interest on new purchases appearing on your current Statement if you paid in full the New 
Balance shown on your previous Statement and your payment was received by that due date. 

B) CASH ADVANCES. We will charge interest on each cash advance from the date of the cash advance.  

We will charge interest on each Check from the date it is received by us. We will figure interest on unpaid 
cash advances and Checks and on new cash advances and Checks even if you paid in full the New 
Balance shown on your previous Statement and your payment was received by that due date. In other 
words, there is no grace period for cash advances. 

C) BALANCE TRANSFERS. We will charge interest on each Balance Transfer from the date the Balance  
     Transfer posts to your Account. We will figure interest on unpaid Balance Transfers and on new  
     Balance Transfers even if you paid in full the New Balance shown on your previous Statement and    
     your payment was received by that due date. In other words, there is no grace period for Balance  
     Transfers. Balance Transfers are included in the “average daily balance of purchases” and subject to  
     the annual percentage rate and daily periodic rate of interest in effect for purchases unless otherwise  
     specified.  

10. HOW WE CALCULATE THE AMOUNT OF INTEREST. 

A) INDEX. Unless an introductory or special non-variable rate applies to your Account for a specified  

period of time as we may have disclosed to you, the periodic rate of interest and corresponding annual 
percentage rate for purchases (including Balance Transfers), cash advances, and any Penalty APR in  
effect, are based on the value of an index (“Index”). The Index in effect for each Billing Cycle shall be the 
“Prime Rate” of interest appearing in the “Money Rates” section of The Wall Street Journal published on 

 
 
 
 
  
 
 
 
 
 
the 20th day of the month preceding the first day of such Billing Cycle or, if The Wall Street Journal is not 
published on such date, the next day on which such Prime Rate is published. Any increase or decrease in 
the value of the Index will result in a corresponding increase or decrease in the periodic rates of interest 
and annual percentage rates that apply to your Account. Any change to periodic rates of interest and 
corresponding annual percentage rates that is a result of a change to the Index will be effective as of the 
first day of the applicable Billing Cycle. An increase or decrease in the annual percentage rate will result in 
a corresponding increase or decrease in the amount of the interest and in the Minimum Payment amount 
(unless the Minimum Payment is equal to or less than $25). Your Statement will disclose the applicable 
annual percentage rates for the Billing Cycle.  

B) PURCHASES. We use the “average daily balance (including new purchases)” method to calculate  
     interest on purchases. The following description is how we calculate interest on purchases: 

(1)  We start with the unpaid amount of purchases for the current Billing Cycle, which may include  

unpaid interest and fees from previous Billing Cycles. 

(2)  Each day we subtract any payments or credits that apply to purchases. Then we add any new  

purchases, any new fees that apply to purchases, and any interest on the previous day’s purchase 
balance if you have not paid in full the New Balance on your previous Statement by that due date. This 
gives us the daily balance of purchases. 

(3)  Then we add up all the daily balances of purchases for the Billing Cycle and divide by the total  

number of days in the Billing Cycle. This gives us the “average daily balance of purchases” for the  
current Billing Cycle.  

(4)  We will calculate interest on purchases by multiplying the “average daily balance of purchases” by the 

total number of days in the Billing Cycle, and multiplying the product by the applicable daily  
periodic rate of interest then in effect. The daily periodic rate of interest for purchases for each  
Billing Cycle shall be computed by adding a margin (“Margin For Purchases”) to the value of the  
Index and dividing by 365. The corresponding annual percentage rate will be the Index plus the  
Margin For Purchases. For details about your Margin For Purchases and the daily periodic rate of  
interest and corresponding annual percentage rate that apply to purchases, please refer to the  
“Summary of Your Interest Rate Information” section of the enclosed Interest Rate and Fee  
Disclosures.  

C) CASH ADVANCES. We use the “average daily balance of cash advances” to calculate interest on  
     cash advances. The following description is how we calculate interest on cash advances: 

(1)  We start with the unpaid amount of cash advances, which may include unpaid interest and fees  
       from previous Billing Cycles. 
(2)  Each day we subtract any payments or credits that apply to cash advances. Then we add any  
new cash advances, any new fees that apply to cash advances, and any interest on the  
previous day’s cash advance balance. This gives us the daily balance of cash advances. 
(3)  Then we add up all the daily balances of cash advances for the Billing Cycle and divide by the  
       total number of days in the Billing Cycle. This gives us the “average daily balance of cash  

advances.” 

(4)  We will calculate interest on cash advances by multiplying the “average daily balance of cash  
advances” by the total number of days in the Billing Cycle, and multiplying the product by the  
daily periodic rate of interest then in effect. The daily periodic rate of interest for cash advances  
for each Billing Cycle shall be a rate computed by adding a margin (“Margin For Cash  
Advances”) to the value of the Index and dividing by 365. The corresponding annual percentage   
rate will be the Index plus the Margin For Cash Advances. For details about your Margin For   
Cash Advances and the daily periodic rate of interest and corresponding annual percentage rate  
that apply to cash advances, please refer to the “Summary of Your Interest Rate Information”  
section of the enclosed Interest Rate and Fee Disclosures. 

D) PENALTY APR. 

(1)  Regardless of any other provision of this Agreement to the contrary (including any Special Rate 
  Offers – See Section 10.F for details), you agree that we may, at our discretion, to the extent permitted 
by applicable law and subject to any notice we are required to give you under applicable law, increase 
the daily periodic rate and annual percentage rate for purchases, cash advances and Special Rate  

    Transactions (defined in Section 10.F), including existing balances and all future transactions, to a 

higher “Penalty APR” if we have not received at least your Minimum Payment within 60 days after the 
due date for such Minimum Payment (“Penalty APR Event”). We will tell you, in accordance with 
applicable law, when the Penalty APR will take effect. 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
If the Penalty APR is in effect for purchases, cash advances and Special Rate Transactions, the daily 
periodic rate of interest for each Billing Cycle shall be computed by adding a margin (“Margin For 
Penalty APR Balances”) to the value of the Index and dividing by 365. The corresponding annual 
percentage rate will be the Index plus the Margin For Penalty APR Balances. For details about your 
Margin For Penalty APR Balances and the daily periodic rate of interest and corresponding annual 
percentage rate that apply when the Penalty APR is in effect, please refer to the “Summary of Your 
Interest Rate Information” section of the enclosed Interest Rate and Fee Disclosures. The application 
of the Penalty APR does not cure the Penalty APR Event that caused the Penalty APR to be charged, 
nor shall it affect any of our rights under the “Default” section of this Agreement (Section 22). 

(2)  After the Penalty APR goes into effect on your Account, your Account may again be eligible for the 

annual percentage rate that would otherwise apply after you meet the repayment requirements of your 
Agreement with us for six consecutive Billing Cycles. After six consecutive payments, your Account will 
be reviewed automatically. If all payments that you made were greater than or equal to the Minimum 
Payment required and were received by the dates, your annual percentage rate for all balances, as 
well as future transactions, will become terms which would then apply to your Account had the Penalty 
APR Event not occurred. Your Account will no longer be eligible for any special rate under a Special 
Rate Offer unless you are entitled to such special rate by applicable law.  

E)  MINIMUM INTEREST CHARGE. We will assess a minimum interest charge of $1.50 in any Billing  
      Cycle in which interest is billed. 

F)  SPECIAL RATE OFFERS. 

(1)   We may offer special introductory or promotional rates and/or fees on your Account (“Special Rate  
       Offers”). If we do, we will advise you of the annual percentage rates associated with the Special  

  Rate Offer, how long they will be in effect, the balances to which they will apply, and other terms of   
the Special Rate Offer. Any Special Rate Offer will be subject to the terms of the offer and this 
Agreement. We may identify Special Rate Offer balances separately on your Statement. When a 
Special Rate Offer is in effect we may, at our discretion, discontinue the special rate pursuant to the 
“Penalty APR” section of this Agreement. 

(2)   If a Special Rate Offer applies to purchases, cash advances or Balance Transfers on your  
       Account, we use the “average daily balance of Special Rate Transactions” to calculate interest on  
       such transactions (“Special Rate Transactions”). The following description is how we calculate  
       interest on each category of Special Rate Transactions: 

(a)  We start with the unpaid amount of the Special Rate Transactions, which may include unpaid  
      interest and fees from previous Billing Cycles. 

(b)  Each day  we subtract any payments or credits that apply to such Special Rate Transactions.  
      Then we add any new Special Rate Transactions, any new fees that apply to such Special  
      Rate Transactions and, if the Special Rate Transaction is a purchase and you have not paid  
      in full the New Balance on your previous Statement by that due date or if the Special Rate  
       Transaction is a Balance Transfer or cash advance, any interest on the previous day’s 

Special Rate Transactions. This gives us the daily balance of such Special Rate transactions. 

(c)  Then we add up all the daily balances of such Special Rate Transactions for the Billing Cycle  
       and divide by the total number of days in the Billing Cycle. This gives us the “average daily  
       balance of Special Rate Transactions.” 

(d)  We will calculate interest on each category of Special Rate Transactions by multiplying the  

“average daily balance of Special Rate Transactions” by the total number of days in the Billing 
Cycle, and multiplying the product by the applicable daily periodic rate of interest then in effect for 
such category of Special Rate Transactions. The daily periodic rate of interest for Special Rate 
Offers for each Billing Cycle shall be computed by dividing the applicable annual percentage rate 
by 365. Please refer to the “Summary of Your Interest Rate Information” section of the enclosed 
Interest Rate and Fee Disclosures for detailed information about any introductory rate applicable 
to your Account.  

11. FEES. Subject to applicable law, we may charge your Account for the following fees. The amount of each  
of these fees is provided in the enclosed Interest Rate and Fee Disclosures. The application and  
payment of a fee will not correct the situation that caused the fee to be charged. Unless we tell you 
otherwise, all fees, except for cash advance fees, are included in the average daily balance of purchases 
for purposes of determining how much interest is due and owing on your Account (see Section 10.B for 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
details). Cash advance fees are included in the average daily balance of cash advances (see Section 
10.C for details).  

A) Annual Fee. We may charge an annual fee to your Account if such fee is disclosed to you in the  
     enclosed Interest Rate and Fee Disclosures. 

B) Late Payment Fee. We may charge a late payment fee to your Account if you do not pay at least the  
     Minimum Payment by the due date. We may charge an additional late fee for each Billing Cycle that  
     your Account is past due. 

C) Cash Advance Fee. In addition to any interest charged to your Account for cash advances you take,  
     we may charge a fee to your Account each time you take a cash advance.  

D) Balance Transfer Fee. In addition to any interest charged to your Account for Balance Transfers you  
     obtain, we may charge a fee to your Account each time you obtain a Balance Transfer.  

E) Returned Payment Fee. If you make a payment on your Account (1) with a check and that check is not  
     honored by the financial institution on which it is drawn or (2) by an electronic debit entry to a bank  
     account (autopay) and the entry is returned unpaid, we may charge you a returned payment fee.  

F)  Stop Payment Fee. We may charge a stop payment fee if you order us to stop payment on a Check  
     (see Section 16 for details) or Balance Transfer or if you renew a stop payment order.  

G) Research Fee. We may charge you a per copy research fee for all copies of Statements, Checks, or   
Balance Transfer checks or other documents in our files that you request. You will reimburse us for 
fees charged by Visa and MasterCard for copies of sales drafts, cash advance drafts, and other items 
that you request that must be obtained from Visa and MasterCard. Fees will not be charged if the 
request directly relates to a disputed item appearing on your Statement. 

H) Foreign Transaction Fee. We may charge you a foreign transaction fee (see Section 13 for details). 

I)  Rush Card Fee. We may charge you a rush card fee if we expedite delivery of a replacement Card at  
    your request. 

J)  Expedited Payment Fee. We may charge you an expedited payment fee if a customer service   
    representative expedites the posting of a payment to your Account at your request.  

12. BALANCE TRANSFERS. We may permit you to transfer balances and obligations that you owe other  

companies or financial institutions (“Balance Transfers”) to your Account subject to this Agreement and the 
terms and conditions of any special Balance Transfer offers we make to you. Your available Credit Limit will 
be reduced by the total amount of the Balance Transfer. Any Balance Transfer must be at least $200; 
however, we may choose to process a Balance Transfer for less at our discretion. Balance Transfers will post 
to your Account and be separately reflected on your Statements as a Balance Transfer or, depending upon 
the offer, may post to your Account and be treated as a purchase, cash advance or some other kind of 
advance transaction. As noted elsewhere in this Agreement, unless otherwise specified in the offer, interest 
on Balance Transfer transactions will be at the rate for purchases; however, Balance Transfers are not eligible 
for the grace period. We will, in connection with any special Balance Transfer offer we make, provide you with 
materials that explain how the Balance Transfer will post to your Account and be reflected on your 
Statements. You may not request Balance Transfers of existing obligations you owe us or our affiliates. 
Balance Transfer requests to individuals for cash will not be processed. Recurring payments to the same 
companies or financial institutions will not be processed as a Balance Transfer. If you request a Balance  
Transfer that would cause your Account to exceed its Credit Limit, we may, at our option, (a) post the entire  
Balance Transfer requested to your Account; (b) post only a portion of the Balance Transfer requested to your 
Account up to the amount of credit available under the Credit Limit; or (c) refuse to process any of the amount 
of the Balance Transfer requested. Recently disputed charges with other creditors should not be included in a 
Balance Transfer request. By transferring an amount in dispute, certain dispute rights you have may be 
forfeited. Allow approximately three weeks from account opening for processing of your Balance Transfers. 
Balance Transfers will not automatically close the account from which the Balance Transfer was made. You  
must contact the other creditor to close that account. Balance Transfers do not earn points or rebates under 
reward programs. We may, for any reason in our sole discretion, including your default under the terms of this 
Agreement, deny any Balance Transfer request.  

13.  FOREIGN TRANSACTIONS. Transactions with merchants and financial institutions outside the borders of 

the U.S. and its territories are “foreign transactions.” If a foreign transaction is made in a foreign currency, we      
will bill you in U.S. dollars based on the exchange rate on the day we settle the transaction, plus any special 

 
 
 
 
 
 
 
 
 
 
 
 
 
currency exchange charges. The exchange rate between the transaction currency and the billing currency 
used for processing international transactions is a rate selected by Visa International or MasterCard from the 
range of rates available in wholesale currency markets for the applicable central processing date, which rate 
may vary from the rate Visa or MasterCard itself receives, or the government-mandated rate in effect for the 
applicable central processing date. In addition, we will charge a foreign transaction fee for each foreign 
transaction. This fee will be in addition to other fees that might normally apply to the transaction. Because of 
the special charges and possible differences in exchange rates between the time we settle and the time you 
initiated the transaction, the total charge for a transaction made in a foreign currency may be greater than the 
cash advance or purchase at the time it was made. 

14.  OVERDRAFT PROTECTION. “Overdraft Protection” allows us to transfer funds from your Account and 

prevent overdrafts on a registered PNC Bank, National Association checking account. Enrollment in Overdraft 
Protection is optional. If you enroll, or have enrolled, in Overdraft Protection, the following terms apply to your 
Account. When you enroll in Overdraft Protection, it may take up to twelve (12) days for the Overdraft 
Protection to be activated. You authorize us to make Overdraft Protection advances (“Overdraft Protection 
Advances”) from your Account as provided in this Agreement and any separate Overdraft Protection terms 
and conditions that were provided to you that apply to your checking account if a checking account that you 
registered when enrolling in Overdraft Protection becomes overdrawn. Any Overdraft Protection Advance will 
be processed and will post as a cash advance to your Account. You may be charged a cash advance fee for 
each Overdraft Protection Advance. In addition to any cash advance fee and interest that are assessed to 
your Account for an Overdraft Protection Advance, separate fees may be assessed to your designated 
checking account(s) for accessing Overdraft Protection (see the fee schedule for your checking account(s) for 
specific fee information). We may cancel Overdraft Protection privileges under the Account even if the 
Account remains open for other transactions. Overdraft Protection privileges will be automatically cancelled if 
the Account is closed by either you or us at any time. Overdraft Protection may be suspended if your Account 
is in default as defined in this Agreement. If your right to use the Account has been revoked or suspended, or 
if you are in default under the terms of this Agreement, and we refuse to make an Overdraft Protection 
Advance, we may, in our sole discretion, (i) not pay any checks, items or entries that would cause an 
overdraft with respect to the applicable checking account or (ii) pay any checks, items or entries and permit 
an overdraft with respect to the applicable checking account. In either case, certain checking account fees 
may apply (see the fee schedule for your checking account(s) for specific fee information). 

An Overdraft Protection Advance will be made only once per day for each designated checking account. 
Overdraft Protection Advances to your checking account from the Account are processed after the close of 
business Monday through Friday. Overdraft Protection Advances will be made for a minimum amount as 
detailed in the Overdraft Protection terms and conditions that were provided to you that apply to your 
checking account; amounts over the minimum amount will be rounded up to the next whole dollar. 

15.  PAYMENT GUARANTY. You may purchase debt cancellation coverage from us. We call the debt 

cancellation coverage Payment Guaranty (“Plan”), which has several coverage options. You are not required 
to purchase the Plan in order to obtain credit from us and the Plan will not be provided unless you sign or 
initial a separate enrollment form and agree to pay the additional cost stated on that form. The monthly fee for 
the Plan will be included in the average daily balance of purchases for purposes of determining how much 
interest is due and owing on your Account (see Section 10.B for details). If you elect to purchase the Plan, 
you agree to be bound by the Plan “Terms and Conditions” Addendum, which is incorporated herein by 
reference, including, but not limited to, any limitations, exclusions, or conditions contained therein. 

16.  STOP PAYMENT ORDER. We may permit you to stop payment on any Check. In order for your stop 

payment order to be considered timely, we must receive your order at a time and in a manner that gives us a 
reasonable opportunity to act on it prior to payment. A written or oral stop payment order is effective for six (6) 
months from the date of receipt by us, unless you notify us in writing to cancel the stop payment order sooner. 
If you wish to extend a stop payment order for an additional period, you must call us or write to us prior to the 
expiration of the original stop payment period. If your stop payment order is not extended, we may pay any 
Check that is presented to us after your original stop payment order has expired. 

If there are two or more of you, we will accept stop payment orders from any one of you, regardless of who  
wrote the Check or gave the withdrawal order. Stop payment orders are subject to our current charge for that 
service. You may place a stop payment order by calling the customer service number on your Statement. We 
will request the following information about the Check or other withdrawal order to be stopped: 

• Account number  
• Amount 
• Check number              • Your name and address 

• Name of party to be paid 
• Date 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
          Stop payment orders are processed by computer. Unless the amount of the Check and other information  
          are reported absolutely accurately, we cannot assure you that the Check you want stopped will not be paid. 

          In the event that we inadvertently pay a Check over your valid stop payment order, we may refuse to  
          recredit your Account if you owed the money to the payee(s). If we recredit your Account, you shall be  
          deemed to have assigned to us all of your rights against the payee(s), both on the Check and on the  
          underlying claim.  

17.  SECURITY INTEREST. This Agreement does not give us a security interest in any of your property. We 

have no security interest for the Account even though other agreements we have with you may say that we 
do. 

18.  REMOVING AUTHORIZED USER. If you let someone else use your Account and you want to stop letting 
that person use your Account, you must destroy all Cards and Checks that are in that person’s name or in 
that person’s possession. If you are unable to obtain that person’s Cards or Checks, you may request in 
writing that we close your Account and you may apply for a new Account. We may charge you for any costs 
we incur in this process. 

19.  LOST OR STOLEN CARDS OR CHECKS. If a Card or Check is lost or stolen, you must tell us at once. You 
must also tell us at once if you think someone used a Card or Check without your permission. You may 
either write us a letter or call us at the address and phone number shown on your Statement. Until you do, 
you may have to pay up to $50 for the purchases and/or cash advances made by anyone who used the Card 
without your permission. You may also be liable for unauthorized use of Checks. 

20.  HOW TO CLOSE YOUR ACCOUNT. You may close your Account at any time. If you call us to close your 
Account, we may require that you confirm your request in writing. You cannot use a Card or Check or 
otherwise use your Account after you close your Account. However, all other provisions of this Agreement 
will continue to apply, including your obligation to pay the full amount you owe us. If your Account is closed, if 
we ask, you agree to return all Cards and Checks. 

21.  WE HAVE THE RIGHT TO SUSPEND OR CLOSE YOUR ACCOUNT. We may suspend your use of the 

Account, including your use of your Card or Checks, at any time for any reason, subject to any restrictions 
under applicable law. We may also close your Account at any time for any reason, subject to any restrictions 
under applicable law. We may also cancel the Visa or MasterCard credit card programs at any time for any 
reason. You must return all Cards and Checks to us if we ask. This includes all Cards and Checks you gave 
to others. You cannot use a Card or Check or otherwise use your Account after we close your Account. All 
other provisions of the Agreement will continue to apply.  

22.  DEFAULT. If (a) you become insolvent or bankrupt; (b) are declared legally incapacitated or die; (c) you 

exceed your Credit Limit or Cash Advance Limit; (d) you fail to make any payment due on your Account by 
the due date; (e) you default on any obligation of yours to us; (f) we in good faith believe you will not be able 
to meet the repayment requirements due to an adverse change in your financial circumstances; (g) we have 
any reason to believe that the Account is in danger of, or is being used for, fraud or improper purposes; (h)  
(except where prohibited by law) you are married and reside in a community property state and we receive a 
written notice from you or your spouse that he or she is no longer liable on the Account; (i) your Account 
becomes inactive; (j) you have made false statements affecting the Account application or maintenance of 
your Account or (k) (except where prohibited by law) this is a joint Account and one of you notifies us that he 
or she wants the Account closed or will no longer be liable on the Account, then you will be in default, subject 
to any restrictions under applicable law. If you are in default, we may immediately close your Account and 
you must immediately pay in full all amounts due on your Account, subject to any restrictions under 
applicable law. All other provisions of the Agreement will continue to apply. If you do not pay the amount you 
owe under this Agreement, you will be liable for our collection costs including our reasonable attorney fees 
and expenses of legal actions, to the extent permitted by applicable law. 

23.  NO WAIVER OF RIGHTS. We will not lose any of our rights under this Agreement if we delay taking action 
for any reason. We may take other actions not listed in this Agreement. If we take any other action, we will  
not lose our rights under this Agreement. We may accept late payments or partial payments without losing 
any of our rights. If your payment is marked with the words “Paid in Full” or similar language, you 
must send your payment to the Customer Service address listed on your Statement. If your payment is 
made to any other address, we may accept the payment without losing any of our rights. 

24.  LAW THAT APPLIES TO THIS AGREEMENT. The provisions of this Agreement will be governed by (i) 

federal laws and regulations and (ii) the laws of Delaware to the extent Delaware laws are not preempted by 
federal laws or regulations and without regard to conflict of law principles. If a court decides not to enforce a 
part of this Agreement, this Agreement will then read as if the unenforceable or invalid part were not there. 

 
 
 
 
 
 
 
 
 
 
 
 
For Maryland residents, only to the extent federal law and the laws of the State of Delaware do not apply, 
this Agreement is governed by Title 12, Subtitle 9 of the Maryland Commercial Law Article. 

25.  WE MAY TRANSFER YOUR ACCOUNT. We may transfer your Account and our rights under this 

Agreement to another person or company. That person or company will take our place in this Agreement. 
You must pay them the amount you owe on your Account (instead of paying us) if they ask you. You may not 
transfer your Account or your rights under this Agreement to any person or company. 

26.  NEW INFORMATION. You must tell us at once if you change your name, address, or employment.  

27.  BILLING ERRORS. Please see the important information regarding your rights to dispute billing errors  

(“Your Billing Rights”) printed with this Agreement. 

28.  PRIVACY PRINCIPLES AND DISCLOSURE OF ACCOUNT INFORMATION. You will receive a copy of our 
Privacy Principles when you open your Account (included with this Agreement) and at least once annually 
while you remain our customer. We also keep copies of our Privacy Principles in our financial institution 
offices and post it on our website. These Privacy Principles explain what personal information we collect, 
why we collect it, how we protect personal information, and how and why in certain cases we may share 
such information among affiliated companies and with select other parties. We also tell you how to exercise 
certain personal information sharing choices. We may amend our Privacy Principles from time to time. We 
may provide your personal data to Visa U.S.A., MasterCard, their members, or their respective contractors 
for the purpose of providing Emergency Cash or Emergency Card Replacement Services, and you consent 
to the release of that information. 

29.  JURY TRIAL WAIVER. TO THE EXTENT PERMITTED BY LAW, YOU AND WE WAIVE ANY RIGHT TO 
ANY TRIAL BY JURY IN THE EVENT OF LITIGATION ARISING OUT OF OR RELATED TO THIS 
AGREEMENT. YOU AND WE EACH REPRESENT THAT THIS WAIVER IS KNOWINGLY, WILLINGLY 
AND VOLUNTARILY GIVEN. 

30.  TELEPHONE CALLS; MONITORING. You agree that we have an established business relationship with 

you, and unless otherwise prohibited by law, we may contact you to offer you products and services that we 
believe may be of interest to you. Such contacts are not unsolicited, and we may contact you by telephone 
and with an automated dialing and announcing device or by fax at any telephone number you have given to 
us, including the telephone number on your application, or by email or other form of electronic 
communication and we may monitor telephone calls with you to assure quality service. In addition, by using 
the Account, you are confirming that at the time you applied for the Account or accepted an offer from us for 
the Account, you expressly consented to receive calls to your cell phone, made by us and/or our affiliates 
and/or our or our affiliates’ representatives, using a prerecorded or other voice message or an automatic 
dialing system. 

31.  NOTICES. THE FOLLOWING NOTICES ARE GIVEN BY US ONLY TO THE EXTENT NOT 

INCONSISTENT WITH 12 U.S.C. SECTION 85 AND APPLICABLE FEDERAL REGULATIONS AND 
OPINIONS AND THE CHOICE OF LAW PROVISION SET FORTH HEREIN (WITH RESPECT TO WHICH 
WE EXPRESSLY RESERVE ALL RIGHTS). 

NOTICE TO ALL BORROWERS 

A negative credit report reflecting on your credit record may be submitted to a consumer (credit) reporting 
agency if you fail to fulfill the terms of your credit obligations. If you believe that we have information about 
you that is inaccurate or that we have reported or may report to a credit reporting agency information about 
you that is inaccurate, please notify us of the specific information that you believe is inaccurate by writing to 
us at the Customer Service address shown on your statement. 

MISSOURI: Oral agreements or commitments to loan money, extend credit or to forbear from 
enforcing repayment of debt including promises to extend or renew such debt are not enforceable. 
To protect you (borrower(s)) and us (creditor) from misunderstanding or disappointment, any 
agreements we reach covering such matters are contained in this writing, which is the complete and 
exclusive statement of the agreement between us, except as we may later agree in writing to modify 
it. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
OHIO: The Ohio laws against discrimination require that all creditors make credit equally available to 
all credit worthy customers, and that credit reporting agencies maintain separate credit histories on 
each individual request. The Ohio Civil Rights Commission administers compliance with this law. 

TEXAS: THIS WRITTEN AGREEMENT REPRESENTS THE FINAL AGREEMENT BETWEEN THE  
PARTIES AND MAY NOT BE CONTRADICTED BY EVIDENCE OF PRIOR, CONTEMPORANEOUS OR 
SUBSEQUENT ORAL AGREEMENTS OF THE PARTIES. THERE ARE NO UNWRITTEN ORAL 
AGREEMENTS BETWEEN THE PARTIES. 

YOUR BILLING RIGHTS:  
KEEP THIS DOCUMENT FOR FUTURE USE 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 

If you think there is an error on your statement, write to us at: 

PNC Bank, N.A. 
P.O. Box 3429 
Pittsburgh, PA 15230-3429 

In your letter, give us the following information: 

• Account information: Your name and account number. 
• Dollar amount: The dollar amount of the suspected error. 
• Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why                             

               you believe it is a mistake. 

You must contact us: 

• Within 60 days after the error appeared on your statement. 
• At least 3 business days before an automated payment is scheduled, if you want to stop payment  
  on the amount you think is wrong. 

You must notify us of any potential errors in writing. You may call us but, if you do, we are not required to investigate any 
potential errors and you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 

When we receive your letter, we must do two things: 

1.  Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we  
  have already corrected the error. 
2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill 

is correct. 

While we investigate whether or not there has been an error: 

•  We cannot try to collect the amount in question, or report you as delinquent on that amount. 
•  The charge in question may remain on your statement, and we may continue to charge you interest on that 
  amount. 
•  While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
•  We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

•  If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to 

that amount. 

•  If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable 

interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may 
then report you as delinquent if you do not pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still 
refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. 
We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know 
when the matter has been settled between us. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is 
correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 

If you are dissatisfied with the goods or services that you have purchased with your credit card and you have tried in good 
faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the 
purchase. 

To use this right, all of the following must be true: 

1. The purchase must have been made in your home state or within 100 miles of your current mailing address,  
  and the purchase price must have been more than $50. (Note: Neither of these are necessary if your  
  purchase was based on an advertisement  we mailed to you, or if we own the company that sold you the  
  goods or services.) 
2.  You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or  
  with a check that accesses your credit card account do not qualify. 
3.  You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 

PNC Bank, N.A. 
P.O. Box 3429 
Pittsburgh, PA 15230-3429 

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, 
we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as 
delinquent.