SECURED READY CREDIT ACCOUNT DISCLOSURE 

RATES AS OF MARCH 1, 2016 

Interest Rates and Interest Charges 

Annual Percentage Rate (APR) for 
Transactions 

5.50% 
This APR will vary with the market based on the  
Prime Rate. 

Penalty APR and when it applies 

7.50% 

This APR will vary with the market based on the 
Prime Rate and may be applied to your account if 
your payment is 60 days late. 

How long will the Penalty APR Apply? If your 
APR is increased because you made a late 
payment, the Penalty APR will apply until you 
make six consecutive minimum payments when 
they are due. 

We will begin charging interest on the transaction 
date. 

To learn more about factors to consider when 
applying for or using a credit card, visit the website 
of the Consumer Financial Protection Bureau at 
consumerfinance.gov/credit-cards. 

Paying Interest 

For credit card tips from the  
Consumer Financial Protection Bureau  

Fees 

Annual Fee 

Transaction Fees 

Penalty Fees 
     Late Payment 

$25 

None 

Up to $25 

How we will calculate your balance: We use a method called “Average Daily Balance (including new 
transactions)".  Check your Account Agreement for more details. 

Billing Rights: The Account Agreement includes information about your rights to dispute transactions 
and how to exercise those rights. 

Secured Ready Credit Account Agreement and Disclosure (TX) English effective March 1, 2016   

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SECURED READY CREDIT ACCOUNT AGREEMENT 

RATES AS OF MARCH 1, 2016 

Certificate of Deposit Number: ___________________ 

Regular Pricing  
Rate Index (Variable): 3.50% 
+ Rate Margin: 2.00% 
= ANNUAL PERCENTAGE RATE: 5.50% 
Simple Interest Rate: 5.50% 

Daily Periodic Rate: 

365-day year: 0.01507% 
366-day year: 0.01503% 

Penalty (Default) Pricing  
Rate Index (Variable): 3.50% 
+ Penalty (Default) Pricing Rate Margin: 4.00% 
= Penalty (Default) Pricing ANNUAL PERCENTAGE 
RATE: 7.50% 
Simple Interest Rate: 7.50% 

Daily Periodic Rate: 

365-day year: 0.02055% 
366-day year: 0.02049% 

CITIBANK AUTO DEDUCT PRICING 
Rate Index (Variable): 3.50% 
+ Rate Margin: 2.00% 
= ANNUAL PERCENTAGE RATE: 5.50% 
Simple Interest Rate: 5.50% 

Daily Periodic Rate: 

365-day year: 0.01507% 
366-day year: 0.01503% 

Penalty (Default) Pricing  
Rate Index (Variable): 3.50% 
+ Penalty (Default) Pricing Rate Margin: 4.00% 
= Penalty (Default) Pricing ANNUAL PERCENTAGE 
RATE: 7.50% 
Simple Interest Rate: 7.50% 

Daily Periodic Rate: 

365-day year: 0.02055% 
366-day year: 0.02049% 

Receipt of this Agreement does not imply approval of 
your account. 

INTRODUCTION 
This  is  your  Account  Agreement  (“Agreement”).  Please 
read  it  and  keep  it  for  your  records.  You  do  not  have  to 
sign  this  Agreement.  For  new  Accounts,  it  automatically 
becomes  effective  on  the  date  you  are  notified  that  your 
Ready Credit Account has been finally approved. Receipt 
of  this  Agreement  does  not  constitute  approval  of  your 
Account. 

In  this  Agreement,  the  words  “you”,  “your”,  and  “yours” 
mean  each  person  who  applied  for  this  Ready  Credit 
Account  (“Account”),  both  individually  and  (when  there  is 

more  than  one  applicant)  jointly.  The  words  “we”,  “us”, 
“our” and “Citibank” mean Citibank, N. A. 

SPANISH LANGUAGE PREFERENCE 
This  section  applies  if  you  select  Spanish  as  your 
preferential language of communication with Citibank. This 
preference may not be available at all Citibank Branches. 
Account Agreement and Disclosure. You will receive for 
your  convenience  a  Spanish  translation  along  with  the 
English  Account  Agreement  and  Disclosure.  While  we 
have  made  every  effort  to  ensure  that  the  Spanish 
translation  is  correct,  it  may  vary  from  the  English. 
Therefore,  the  English  version  will  govern  your  account. 
Please  keep  the  official  English  Account  Agreement  and 
Disclosure and Spanish translation for your records. 
Account Communications. Your billing statement will be 
in  Spanish.  An  English  copy  is  available  upon  request. 
You may receive notices and communications about your 
account from us written only in English. 
Availability  of  Products  and  Services  in  Spanish. 
Some products and services provided by Citibank may be 
available only in English with English documents. 
Customer  Service.  You  can  receive  customer  service  in 
Spanish  by  calling  CitiPhone  Banking®  at  the  following 
number(s): In New York, New Jersey, or Connecticut, call 
1-800-627-3999;  in  Texas,  call  1-888-248-4226;  in  all 
other markets, call 1-800-274-6660. 

PROMISE TO PAY 
You promise to pay the total of all sums advanced to you 
by  using  your  Account  as  permitted  herein  (“loans”), 
Interest  Charges,  and  any  other  charges  other  than 
Interest Charges according to the terms of this Agreement. 

SECURITY 
As security for the prompt payment of all your obligations 
arising pursuant to this Account, whether these obligations 
exist now or in the future, you pledge, grant, and assign to 
us  all  of  your  right,  title  and  interest  in  the  Certificate  of 
Deposit  (“CD”)  account  identified  on  Page  1  of  this 
Agreement, including all renewals and earnings of the CD.  
You  agree  and  acknowledge  that  this  pledge,  grant,  and 
assignment of your right, title and interest in the CD gives 
us the exclusive control over the CD. You authorize us at 
any time(s) to withdraw any funds in the CD, including the 
full  amount,  and  apply  them  to  reduce  your  obligations 
upon your default under this Agreement or if your Account 
is  terminated  for  any  reason.  This  could  result  in  a 
substantial  early  withdrawal  penalty  if  the  CD  is  not  at 
maturity.    You  also  authorize  us  to  rollover  the  CD  if  it 
matures so long as the Account is open and/or there is an 
outstanding balance on the Account.    

You  authorize  us  to  grant  any  delay,  extension,  renewal, 
modification,  or  any  other  indulgence  in  any  of  the 
obligations.  You also authorize us to compromise or settle 
any  obligations  and  subordinate  them  to  the  payment  of 
any  other  debts  or  claims.    We  are  not  required  to  notify 

Secured Ready Credit Account Agreement and Disclosure (TX) English effective March 1, 2016   

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you  of  any  of  the  above,  and  you  will  be  bound  by  our 
actions as if you had agreed to them in advance. 
LOANS 
You  can  borrow  money  from  your  Account  by  writing 
Ready  Credit  checks  we  give  you  for  this  Account  or  by 
borrowing money against your Account in other ways that 
we authorize for obtaining money under this Agreement. 

CREDIT LIMIT 
You  agree  not  to  borrow  more  money  from  your  Account 
than is available under your credit limit. Your credit limit is 
equal  to  95%  of  the  balance  of  the  CD  account  in  which 
you  have  granted  us  a  security  interest,  subject  to  the 
limitations  below.  The  minimum  size  CD  account  eligible 
as  security  is  $500  and  the  maximum  credit  limit  is 
$25,000,  no  matter  how  large  the  related  CD  account 
(exceptions may be granted on a case-by-case basis) We 
are not obligated to pay any Ready Credit check or make 
additional  loans  to  you  on  your  Account  if  your  Account 
balance  is  above  your  credit  limit  or  paying  the  check  or 
other  loan  request  would  make  your  Account  balance  go 
above  your  credit  limit.  However,  if  we  do,  the  check  or 
loan request will be subject to the terms of this Agreement. 
You will pay any amount over your credit limit immediately 
at  our  request.  We  reserve  the  right  to  decrease  or 
increase your credit limit at any time by giving you written 
notice. If we offer you an increase in your maximum credit 
line, your use of any of the increased credit will mean that 
you  have  accepted  our  offer,  and  the  terms  of  this 
Agreement will extend to the full amount offered. 

INTEREST CHARGE 
Interest Charges will be assessed on your Account for any 
billing  period  by  applying  the  Daily  Periodic  Rate  for  the 
billing  period  to  the  “Average  Daily  Balance”,  as  defined 
below,  on  your  Account  and  multiplying  the  result  by  the 
number of days in the billing period. Interest Charges are 
totaled  at  the  end of  each  billing  period  and  disclosed  on 
your  current  billing  statement  as  “Interest  Charge”.  The 
Daily  Periodic  Rate  and 
the  corresponding  Annual 
Percentage Rate are shown on Page 1 of this Agreement. 

Your  billing  statement  will  disclose  a  “Balance  Subject  to 
Interest  Rate”.  This  is  the  Average  Daily  Balance  for  the 
billing period. The Average Daily Balance is determined by 
totaling the Daily Principal Balance of your Account at the 
close of each day of the billing period and dividing the total 
by the number of days in the billing period. 

The  Daily  Principal  Balance  of  your  Account  reflects 
payments  and  other  credits,  loans  and  other  charges 
posted  to  your  Account  on  each  day  of  the  billing  period. 
The  Daily  Principal  Balance  does  not  include  any  unpaid 
Interest  Charges  and  does  not  include  Annual  Fees,  or 
other  charges  other  than  Interest  Charges  (described 
below), added to your Account that billing period. 

Interest  Charges are  assessed  on  loans and other debits 
beginning  on  the  day  we  pay  your  check  or  otherwise 
make  funds  available  to  you  through  your  Account. 
Charges other than Interest Charges not previously billed, 
and  accrued  and  unpaid  Interest  Charges  are  excluded 
from  the  outstanding  balance  on  which  the  periodic 
Interest  Charge  is  calculated.  However,  charges  other 
than Interest Charges not paid when billed may be added 
to  the  outstanding  balance  of  your  Account  on  which  the 
periodic Interest Charge is calculated. 

VARIABLE RATE FEATURE 
Your Account has a variable rate feature, and the Annual 
Percentage  Rate  will  be  determined  and  will  vary  based 
upon  an  Index  plus  the  Rate  Margin.  If  the  Index  or  the 
Rate  Margin  increases,  the  Daily  Periodic  Rate  and  the 
Annual  Percentage  Rate  will  increase,  and  your  monthly 
Minimum  Payment  Due  may  increase.  If  the  Index  or  the 
Rate  Margin  decreases,  the  Daily  Periodic  Rate  and  the 
Annual  Percentage  Rate  will  decrease,  and  your  monthly 
Minimum Payment Due may decrease. The “Daily Periodic 
Rate”  for  each  day  in  the  billing  period  is  determined  by 
dividing  the  Annual  Percentage  Rate  for  the  Account  by 
365, except in leap years it will be divided by 366. 

The Index shall be the prime rate of interest as published 
in the Money Rates Section of The Wall Street Journal on 
the  first  business  day  of  each  month,  regardless of  when 
such rates were quoted by the Commercial Banks to The 
Wall Street Journal. In the event more than one prime rate 
is published by The Wall Street Journal for any applicable 
day, the highest rate published shall apply. 

The  index  so  determined  shall  be  effective  for  any  billing 
period  that  ends  on  or  after  the  first  calendar  day  of  the 
following month.  

The Rate Margin is the percentage amount, added to each 
Index  figure  to arrive  at  the  Annual  Percentage  Rate and 
the Daily Periodic Rate. Your Rate Margin will be the Rate 
Margin  for  Regular  Pricing  disclosed  on  Page  1  of  this 
Agreement.  However,  if  you  have  elected  to  use  Citibank 
Auto Deduct to pay the monthly minimum on your Account 
from  your  Citibank  checking  or  other  authorized  Citibank 
account  then  your  Rate  Margin  will  be  the  Citibank  Auto 
Deduct  Rate  Margin  also  disclosed  on  Page  1  of  this 
Agreement. 

The Annual Percentage Rates currently in effect, and any 
subsequent  changes  to  them,  will  appear  on  your  billing 
statement.  Any  changes  in  your  Annual  Percentage  Rate 
will  apply  to  all  outstanding  balances  as  permitted  by 
applicable law. 

Penalty (Default) Pricing – Your Annual Percentage Rate 
may  also  vary  if  you  default  under  this  Agreement 
because  you  fail  to  make  payments  to  us.  In  the  event 
your Account becomes 60 days past due we may increase 
your  Annual  Percentage  Rate  by  increasing  your  Rate 
Margin  to  the  Penalty  (Default)  Pricing  Rate  Margin  for 
Regular Pricing as disclosed on Page 1 of this Agreement. 
Or, if you have elected to use Citibank Auto Deduct to pay 
the monthly minimum from your Citibank checking or other 
authorized  Citibank  account,  we  may  increase  your  Rate 
Margin  to  the  Citibank  Auto  Deduct  Penalty  (Default) 
Pricing  Rate  Margin  also  disclosed  on  Page  1  of  this 
Agreement.  

Any Default Pricing will take effect after we send you any 
notice  required  by  applicable  law.  Your  Account  will 
become eligible for the lower non Penalty (Default) Pricing 
Rate Margin (either the Rate Margin for Regular Pricing or 
the  Citibank  Auto  Deduct  Rate  Margin)  used  to  compute 
your  Annual  Percentage  Rate  after  you  have  made  six 
consecutive  Minimum  Payments  by  the  due  date  shown 
on the applicable billing statement, beginning with the first 

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payment  due  following  the  effective  date  of  the  rate 
increase. 

CHARGES OTHER THAN INTEREST CHARGES 
The  following  charges  may  be  added  to  the  balance  of 
your  Account  if  they  are  not  paid  when  billed.  They  are 
nonrefundable. You will owe them once they are billed or 
charged 
is 
subsequently  closed,  suspended  or  terminated  for  any 
reason. 

to  your  Account  even 

if  your  Account 

Annual  Membership  Fee:  You  will  be  charged  a 
nonrefundable  annual  Membership  Fee  of  $25.  The 
annual  Membership  Fee  may  be  billed  in  the  month  that 
you  open  your  Account,  and  annually  thereafter,  whether 
or not you use your account. 

Late Charge: Unless we receive your  Minimum Payment 
Due within 10 days of the payment due date as stated on 
your billing statement, you agree to pay a Late Charge of 
$25  however  the  Late  Charge  will  never  exceed  your 
Minimum Payment Due. 

BILLING 
We  will  send  you  a  billing  statement  for  each  monthly 
billing  period  when  there  is  a  debit  or  credit  balance  of 
more  than  $1.00,  or  when  an  Interest  Charge  has  been 
imposed.  The  billing  statement  will  reflect  transactions  in 
your  Account  and  your  New  Balance.  You  can  pay  the 
New  Balance  in  full  or  defer  payment,  in  which  case  you 
must  pay  the  Minimum  Amount  Due.  All  payments  must 
be  received  by  the  payment due  date,  as  shown  on  your 
billing  statement.  We  will  not  make  a  loan  under  this 
Agreement to make a minimum Payment. 

MINIMUM PAYMENT DUE 
You  agree  that  before  the  payment  due  date  shown  on 
your  billing  statement  you  will  pay  at  least  the  Minimum 
Payment  Due  as  shown  on  the  billing  statement.  The 
Minimum  Payment  Due  for  a  billing  period  includes  the 
following amounts: 
•  The  unpaid  balance  of  the  Account  at  the  close  of  the 

billing period divided by 60. 

•  Interest  Charges  that  accrued  during  the  billing  period; 

and 

•  Charges  other  than  Interest  Charges  added  to  your 

Account during the billing period. 

If  the  sum  of  these  three  items  is  less  than  $20.00,  your 
Minimum Payment Due will be $20.00 or the total balance 
owed on your Account, whichever is less. In addition, the 
Minimum  Payment  Due  will  include  the  sum  of  any 
amounts past due and any amounts over your credit limit 
that we have requested that you pay immediately. 

PAYMENTS 
Make  your  payment  by  mail  or  at  your  Branch,  using  the 
payment coupon attached to your billing statement. There 
may be a delay of up to five days in crediting a payment if 
it  is  received  at  an  address  other  than  the  address 
provided  on  the  billing  statement  or  if  the  payment  is  not 
made  in  accordance  with  any  of  our  other  instructions.  If 
you make a payment with a check, we will credit it to your 
Account upon receipt. However, your available credit may 
not reflect the payment until your check has cleared. You 
may  not  make  payments  with  a  Ready  Credit  check  or 
with a check drawn against a business account. 

You may prepay your Account balance in full or in part at 
any time without penalty. 

We reserve the right to determine the manner in which any 
payments  on  your  Account  will  be  applied  subject  to 
applicable laws and regulations.  

CREDIT BALANCES 
Except  for  inadvertent  over  payments,  you  may  not 
maintain credit balances in your Account. We will not pay 
interest  on  any  credit  balance  in  your  Account.  You  may 
request payment in full of any credit balance by writing to 
us  at  the  address  shown  on  your  billing  statement  or  by 
writing  a  check  on  your  Account.  We  will  not  refund  any 
final credit balance of less than $1.00 unless you request 
that we do so. 

SPECIAL EMPLOYEE PROVISIONS – It applies Only to 
Employee Accounts: In the case that you are designated 
as  an  “Executive  Officer  of  a  U.S.  bank  subsidiary  of 
Citigroup  as  defined  by  Regulation  O  of  the  Federal 
Reserve  Board  (or  any  other  similar  federal  law  or 
regulation), we have the right, at our sole option, to make 
this  Account  due  and  payable  if  at  any  time  while  you 
remain  as an  Executive  Officer  of  a  U.S.  bank subsidiary 
of  Citigroup,  you  become  indebted  to  any  other  financial 
institution  or combination of financial  institutions  in  a  total 
amount  that  exceeds  the  limits,  and  subject  to  the 
exceptions, provided in Regulation O as in effect from time 
to time. 

LOST OR STOLEN CHECKS 
You must immediately telephone us at the number shown 
on  your  billing  statement  if  any  of  your  Ready  Credit 
checks  are 
if  you  suspect  any 
lost  or  stolen  or 
unauthorized use of your Account. 

STOP PAYMENTS 
We  may,  but  need  not,  honor  any  stop  payment  request 
on a Ready Credit check for longer than five days unless 
the request is in writing and unless the name of the payee, 
the  date,  the  number  of  the  check,  the  account  number, 
the  dollar  amount, and  the  signature  on  the check are all 
exactly  as  specified  in  your  stop  payment  request.  We 
must receive the stop payment request a reasonable time 
before  final  payment  of  the  check,  but  in  no  event  later 
than 10:00 A.M on the banking day after the banking day 
we receive the check for payment. You agree to indemnify 
us against any loss, liability, cost, or expenses, which may 
result  from  complying  with  a  stop  payment  request.  You 
may cancel your stop payment request at any time. 

IF OTHERS FAIL TO HONOR 
You  agree  not  to  hold  us  liable  if  merchants,  banks,  or 
others fail to accept or honor any Ready Credit check. 

CREDIT REPORTS AND CREDIT REPORTING 
You  understand  and  agree  that  we  may  obtain  credit 
reports for credit applications and for updates, renewals or 
extensions  of  the  credit  granted.  Upon  request,  we  will 
inform you if a report has been obtained and will give you 
the  name  and  address  of  the  agency  that  furnished  the 
report. You also agree that we may obtain and use credit 
reports  and  other  information  about  you  that  we  have 
obtained  in  a  lawful  manner  consistent  with  our  privacy 
policies, for subsequent solicitations or for any other lawful 

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purposes.  You  also  authorize  us  to  report  information 
concerning your Account to credit bureaus and to anyone 
else  we  believe  in  good  faith  has  a  legitimate  need  for 
such information. 

CANCELLATION 
You may cancel your Account at any time by sending us a 
letter  identifying  your  Account  and  asking  us  to  cancel  it. 
However,  you  remain  responsible  to  pay  the  balance 
according to the terms of this Agreement and any changes 
under it.  

We  may  close  your  Account,  reduce  your  credit  line,  or 
suspend  your  Account  privileges  at  any  time,  subject  to 
applicable law.  

If your account is cancelled, whether by us or by you, you 
must return your unused Ready Credit checks to us. 

DEFAULT 
You will be in Default under this Agreement if any one 
or more of the following should occur: 
•  You do not make the proper payment when due. 
•  You  die  or  become  the  subject  of  a  voluntary  or 
involuntary  bankruptcy  proceeding  or  other  proceeding 
for the relief of debtors. 

•  Any  bank  account  or  other  property  of  yours  is  the 

subject of an attachment, execution, or other levy. 

•  You are in default under the terms and conditions of this 
or any note or agreement or contract with us, or any of 
our affiliates. 

•  We determine that you are no longer creditworthy. 

If  you  are  in  default,  we  are  not  obligated  to  pay  any 
Ready  Credit  check  or  honor  any  other  loan  request 
against  your  Account  when  the  check  or  loan  request  is 
presented for payment. You will continue to carry out all of 
the terms of this Agreement and any changes under it until 
your  Account  is  fully  repaid.  If  you  do  not  do  so,  we  can 
declare 
the  outstanding  balance  of  your  Account 
immediately  due  and  payable  without  prior  notice  to  you, 
unless  applicable  law  requires  that  we  provide  notice 
and/or a right to cure the default. 

COLLECTION COSTS 
If  you  do  not  pay  us  as  required  by  this  Agreement,  we 
may  incur  collection  costs.  You  promise  to  pay  all 
collection  costs,  including  reasonable  outside  attorney’s 
fees and court costs we incur in collecting this Account to 
the  extent  permitted  by  law.  We  can  bill  these  costs  to 
your Account.  

CHANGE IN TERMS 
We have the right to change any part of this Agreement at 
any time, including the Annual Percentage Rate, and can 
add  or  delete  fees,  and  other  provisions  relating  to  your 
Account, and to the nature, extent and enforcement of the 
this 
rights  and  obligations  you  may  have  under 
Agreement.  If  permitted  by  applicable  law,  the  change 
may be applied to any Account balance outstanding on the 
effective  date  of  the  change.  If  required  by  law,  we  will 
give  you  written  notice  that  will  explain  what  is  being 
changed prior to the effective date of any change. 

WAIVER 
We may choose not to make use of any of our rights under 
this Agreement or otherwise legally available to us on one 

or  more  occasions,  or  delay  or  partially  exercise  such 
rights,  without  waiving  any  of  our  rights  or  amending  any 
of your obligations. 

CHANGE OF NAME OR ADDRESS 
You  agree  to  notify  us  of  any  change  in  your  name  or 
address.  You  may  do  so  on  the  front  of  the  payment 
coupon of your billing statement, or by other written notice 
sent  to  us  at  the  address  shown  on  the  front  of  the 
payment  coupon  of  your  billing  statement.  Notices  sent 
elsewhere (for example, to any of our Branches) may not 
reach us. 

GOVERNING LAW 
If you (1) applied for the Account at one of our 
Branches (ATMs are not Branches) or (2)  reside in  
CA, CT, DC, FL, IL, MA, MD, NJ, NV, NY, SD, VA or TX, 
on the date you applied for the Account; then  

This Agreement is governed by Federal Law and the laws 
of the State of South Dakota for all matters related to 
interest and the exportation of interest. For all other 
matters, this Agreement is governed by Federal Law and 
to the extent not preempted by Federal Law or otherwise 
inapplicable, the laws of the state in which the Citibank 
Branch where you applied for the Account is located, or, if 
not applied for at a Citibank Branch, the state in which you 
reside on the date you applied for the Account.  In either 
case, state conflict of law provisions will not apply.  
Without limiting the foregoing: (a) to the extent Maryland 
law applies, this Agreement is governed by Title 12, 
Subtitle 9 of the Maryland Commercial Law Article; and (b) 
to the extent New Jersey law applies, this Agreement is 
governed by the Market Rate Consumer Loan Act.  

If you reside in states other than those listed above on 
the date you applied for the Account, and you did not 
apply for the Account at one of our Branches (ATMs 
are not branches); then  

This Agreement is governed by and interpreted in 
accordance with Federal Law and to the extent Federal 
Law does not apply, by the laws of the State of South 
Dakota except for its conflict of law provisions. 

BE 

IMPORTANT 

ARBITRATION 
RESOLUTION  OF  DISPUTES  BY  ARBITRATION:  THIS 
INFORMATION 
SECTION  CONTAINS 
REGARDING  YOUR  READY  CREDIT  ACCOUNT  AND 
THE  SERVICES  RELATED  THERETO.  IT  PROVIDES 
THAT EITHER YOU OR WE CAN REQUIRE THAT ANY 
DISPUTES 
BINDING 
RESOLVED 
ARBITRATION. ARBITRATION REPLACES THE RIGHT 
TO  GO  TO  COURT,  INCLUDING  THE  RIGHT  TO  A 
JURY  TRIAL  AND  THE  RIGHT  TO  PARTICIPATE  IN  A 
CLASS  ACTION  OR  SIMILAR  PROCEEDING. 
IN 
ARBITRATION,  THE  DISPUTE  IS  SUBMITTED  TO  A 
NEUTRAL  PARTY,  AN  ARBITRATOR,  INSTEAD  OF  A 
JUDGE  OR  JURY.  ARBITRATION  PROCEDURES  ARE 
SIMPLER  AND  MORE  LIMITED  THAN  RULES 
APPLICABLE IN COURT. 

BY 

Agreement to Arbitrate Disputes. Either you or Citibank 
may elect, without the other’s consent, to require that any 
dispute  between  us  concerning  your  Citibank  deposit, 
Checking  Plus,  Checking  Plus  (variable  rate),  Custom 
Credit  Line,  Ready  Credit  or  Secured  Ready  Credit 

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accounts,  except  those  disputes  specifically  excluded 
below, be resolved by binding arbitration.  

relating 

Disputes  Covered  by  Arbitration.  Any  claim  relating  to 
or arising out of your Citibank deposit, Custom Credit Line, 
Ready  Credit,  Secured  Ready  Credit,  Checking  Plus,  or 
Checking Plus (variable rate) account, or our relationship, 
will  be  subject  to  arbitration.  All  disputes  are  subject  to 
arbitration, no matter what legal theory they are based on, 
or  what  remedy  (damages,  or  injunctive  or  declaratory 
relief)  they  seek.  Disputes  include  any  unresolved  claims 
concerning  any  services 
to  such  account, 
including,  without  limitation,  safe  deposit  box  services, 
wire  transfer  services,  and  use  of  a  Citibank®  Banking 
Card  or  Citibank®  Banking  Card  displaying 
the 
MasterCard  logo.  Disputes  include  not  only  claims  made 
directly  by  you,  but  also  made  by  anyone connected  with 
you  or  claiming  through  you,  such  as  a  joint  account 
holder,  account  beneficiary,  employee  representative, 
agent,  predecessor,  or  successor,  heir,  assignee,  or 
trustee  in  bankruptcy.  Disputes  include  not  only  claims 
that relate directly to Citibank, but also its parent, affiliates, 
successors,  assignees,  employees,  and  agents,  and 
claims  for  which  we  may  be  directly  or  indirectly  liable, 
even if we are not properly named at the time the claim is 
made.  Disputes  include  claims  based  on  any  theory  of 
law,  contract,  statute,  regulation,  tort  (including  fraud  or 
any intentional tort), or any other legal or equitable ground, 
and  include  claims  asserted  as  counterclaims,  cross-
claims,  third-party  claims,  interpleaders  or  otherwise;  and 
claims  made  independently  or  with  other  claims.  A  party 
who  initiates  a  proceeding  in  court  may  elect  arbitration 
with  respect  to  any  dispute  advanced  in  that  proceeding 
by any other party. Disputes include claims made as part 
of  a  class  action,  private  attorney  general,  or  other 
representative  action,  it  being  expressly  understood  and 
agreed to that the arbitration of such claims must proceed 
on  an  individual  (non-class,  non-representative)  basis. 
And  the  arbitrator  may  award  relief  only  on  an  individual 
(non-class,  non-representative)  basis.  Disputes  also 
include 
the  enforceability  or 
interpretation  of  any  of  these  arbitration  provisions.  Any 
questions about whether disputes are subject to arbitration 
shall  be  resolved  by  interpreting  this  arbitration  provision 
in the broadest way the law will allow it to be enforced. 

relating 

claims 

to 

Disputes  Excluded  from  Arbitration.  Disputes  filed  by 
you  or  by  us  individually  in  a  small  claims  court  are  not 
subject  to  arbitration,  so  long  as  the  disputes  remain  in 
such  court  and  advances  only  an  individual  (non-class, 
non-representative) claim for relief.  

Commencing  an  Arbitration.  The  arbitration  must  be 
filed  with  one  of  the  following  neutral  arbitration  forums 
and  follow  its  rules  and  procedures  for  initiating  and 
pursuing  an  arbitration:  American  Arbitration  Association 
or JAMS. If  you initiate the arbitration, you must notify us 
in writing at Citibank, Litigation/Arbitration Unit, One Court 
Square, 43rd Floor/Zone 10, Long Island City, NY 11120. 
If we initiate the arbitration, we will notify you in writing at 
your last known address on file. You may obtain a copy of 
the arbitration rules for these forums, as well as additional 
information  about  initiating  an  arbitration  by  contacting 
these arbitration forums: 

American Arbitration Association 
800-778-7879 (toll-free) 

Website: www.adr.org 

JAMS 
1-800-352-5267 (toll-free) 
Website: www.jamsadr.com 

The arbitration shall be conducted in the same city as the 
U.S.  District  Court  closest  to  your  home  address,  unless 
the parties agree to a different location in writing. 

customer  account 

Administration  of  Arbitration.  The  arbitration  shall  be 
decided by a single neutral arbitrator. The arbitrator will be 
either  a  lawyer  with  at  least  ten  years  experience  or  a 
retired  or  former  judge  selected  in  accordance  with  the 
rules  of  the  arbitration  forum.  The  arbitrator  shall  follow 
procedures  and  rules  of  the  arbitration  forum  in  effect  on 
the  date  the  arbitration  is  filed  unless  those  rules  and 
procedures are inconsistent with this arbitration provision, 
in  which  case  this  arbitration  provision  will  prevail.  Those 
provisions  and  rules  may  limit  the  discovery  available  to 
you  or  us.  The  arbitrator  will  take  reasonable  steps  to 
protect 
information  and  other 
confidential information if requested to do so by you or by 
us.  The  arbitrator  shall  decide  the  dispute  in  accordance 
with applicable substantive law consistent with the Federal 
Arbitration  Act  and  applicable  statutes  of  limitations,  will 
honor  claims  of  privilege  recognized  at  law,  and  will  be 
empowered to award any damages or other relief provided 
for  under  applicable  law.  The  arbitrator  will  not  have  the 
power to award relief to, or against, any person who is not 
a  party  to  the  arbitration.  An  award  in  arbitration  shall 
determine  the  rights  and  obligations  between  the  named 
parties  only,  and  only  in  respect  of  the  claims  in 
arbitration,  and  shall  not  have  any  bearing  on  the  rights 
and obligations of any other person, or on the resolution of 
any  other  dispute.  You  or  we  may  choose  to  have  a 
hearing  and  be  represented  by  counsel.  The  decision 
rendered by the arbitrator shall be in writing; however, the 
arbitrator  need  not  provide  a  statement  of  his  reasons 
unless one is requested by you or us.  

Costs.  The  party  initiating  the  arbitration  shall  pay  the 
initial  filing  fee.  If  you  file  the  arbitration  and  an  award  is 
rendered in your favor, we will reimburse you for your filing 
fee. If there is a hearing, we will pay the fees and costs for 
the first day of that hearing. All other fees and costs will be 
allocated  in  accordance  with  the  rules  of  the  arbitration 
forum.  However,  we  will  advance  or  reimburse  filing  and 
other  fees  if  the  arbitrator  rules  that  you  cannot  afford  to 
pay them or finds other good cause for requiring us to do 
so, or if you ask us and we determine there is good reason 
for  doing  so.  Each  party  shall  bear  the  expense  of  their 
respective  attorneys,  experts,  and  witnesses  and  other 
expenses,  regardless  of  who  prevails,  but  a  party  may 
recover  any  or  all  expenses  from  another  party  if  the 
arbitrator, applying applicable law, so determines.  

No  Class  Action  or  Joinder  of  Parties.  You  and  we 
agree  that  no  class  action,  private  attorney  general  or 
other representative claims may be pursued in arbitration, 
nor may such action be pursued in court if either you or we 
elect arbitration. Unless mutually agreed to by you and us, 
claims  of  two  or  more  persons  may  not  be  joined, 
consolidated,  or  otherwise  brought  together  in  the  same 
arbitration (unless those persons are joint account holders 
or  beneficiaries  on  your  account  and/or  related  accounts, 
or  parties  to  a  single  transaction  or  related  transaction); 

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this  is  so  whether  or  not  the  claim  may  have  been 
assigned. 

Right  to  Resort  to  Provisional  Remedies  Preserved. 
Nothing  herein  shall  be  deemed  to  limit  or  constrain  our 
right  to  resort  to  self-help  remedies,  such  as  the  right  of 
set-off  or  the  right  to  restrain  funds  in  an  account,  to 
interplead funds in the event of a dispute, to exercise any 
security  interest  or  lien  we  may  hold  in  property,  or  to 
to  obtain  provisional 
comply  with 
remedies  such  as 
relief,  attachment,  or 
garnishment  by  a  court  having  appropriate  jurisdiction; 
provided,  however,  that  you  or  we  may  elect  to  arbitrate 
any dispute related to such provisional remedies.  

legal  process,  or 

injunctive 

Arbitration  Award.  The  arbitrator’s  award  shall  be  final 
and  binding  unless  a  party  appeals  it  in  writing  to  the 
arbitration forum within fifteen days of notice of the award. 
The appeal must request a new arbitration before a panel 
of three neutral arbitrators selected in accordance with the 
rules of the same arbitration forum. The panel will consider 
all  factual  and  legal  issues  anew,  follow  the  same  rules 
that  apply  to  a  proceeding  using  a  single  arbitrator,  and 
make  decisions  based  on  the  vote  of  the  majority.  Costs 
will be allocated in the same way they are allocated before 
a single arbitrator. An award by a panel is final and binding 
on  the  parties  after  fifteen  days  has  passed.  A  final  and 
binding  award  is  subject  to  judicial  intervention  or  review 
only  to  the  extent  allowed  under  the  Federal  Arbitration 
Act  or  other  applicable  law.  A  party  may  seek  to  have  a 
final and binding award entered as a judgment in any court 
having jurisdiction. 

Governing  Law.  You  and  we  agree  that  our  relationship 
includes  transactions  involving  interstate  commerce  and 
that  these  arbitration  provisions  are  governed  by,  and 
enforceable  under,  the  Federal  Arbitration  Act.  To  the 
extent  state  law  is  applicable,  the  laws  of  the  state 
governing your account relationship apply. 

termination  or  changes 

Severability,  Survival.  These  arbitration  provisions  shall 
survive  (i) 
to  your  deposit, 
Checking  Plus,  Checking  Plus  (variable  rate),  Custom 
Credit  Line,  Ready  Credit  or  Secured  Ready  Credit 
accounts,  or  any  related  services  we  provide;  (ii)  the 
bankruptcy  of  any  party;  and  (iii) 
transfer  or 
assignment of your deposit, Checking Plus, Checking Plus 
(variable  rate),  Ready  Credit  or  Secured  Ready  Credit 
accounts,  or  any  related  services  we  provide.  If  any 
portion  of  this  arbitration  provision  is  deemed  invalid  or 
unenforceable,  the  entire  arbitration  provision  shall  not 
remain in force. No portion of this arbitration provision may 
be  amended,  severed,  or  waived  absent  a  written 
agreement between you and us.  

the 

JOINT ACCOUNTS 
If  this  is  a  joint  account,  each  of  you  will  be  jointly  and 
individually  liable  for  the  obligations  in  this  Agreement.  
You  authorize  us  to  act  on  the  instruction  of  any  one  or 
more  of  you  without  getting  permission  from  or  providing 
notice  to  any  other  party.   Upon  request  by  any  party  to 
the  Account  or  upon  receipt  of  inconsistent  instructions, 
we may, at our sole option and without notice to any other 
party,  refuse  to  pay  any  loan  request,  refuse  any  other 
request  with  respect  to  the  Account,  or  cancel  the 
Account.   We  may  send  account  materials 
(e.g. 
statements, notices) to any one of you and that person will 

be responsible for delivering the materials to the other joint 
account  holders.   Notice  to  any  of  you  will  be  considered 
notice to all of you. 

SEVERABILITY 
Except as otherwise provided herein, should any provision 
of this Agreement be determined by a court of competent 
jurisdiction  to  be  invalid  or  unenforceable  under  any  law, 
rule  or  regulation,  that  determination  will  not  affect  the 
validity  or  enforceability  of  any  other  provision  of  this 
Agreement. 

Your Billing Rights: Keep this document for future use 
This notice provides you with information about your rights 
and our responsibilities under the Fair Credit Billing Act. 

What to do if you find an error on your statement 

If you believe there is an error on your statement, write to 
us  at  the  address listed  on your  statement.  In  your  letter, 
provide the following information: 
•  Account Information: Your name and account number. 
•  Dollar  amount:  The  dollar  amount  of  the  suspected 

error. 

•  Description  of  the  problem:  If  you  think  there  is  an 
error  on  the  billing,  describe what  you  believe  is  wrong 
and why you believe it is an error. 

You must contact us: 
•  Within  60  days  after  the  error  appeared  on  your 

statement. 

•  At  least  3  business  days  before  the  date  of  the 
automated  payment  scheduled,  if  you  want  to  stop 
payment on the amount you think is wrong. 

You  must  notify  us  of  any  potential  errors  in  writing.  You 
may call or e-mail us, but if you do we are not required to 
investigate  any potential  errors  and  you  may have  to  pay 
the amount in question. 

What will happen after we receive your letter 

When we receive your letter, we must do two things: 
1.  Within 30 days of receiving your letter, we must tell you 
that we received your letter. We will also tell you if we 
have already corrected the error. 

2.  Within 90 days of receiving your letter, we must either 
correct  the  error  or  explain  why  we  believe  the  bill  is 
correct. 

While we investigate if there has been an error: 
•  We  cannot  try  to  collect  the  amount  in  question,  or 

report you as delinquent on that amount. 

•  The charge in question may remain on your statement, 
and  we  may  continue  to  charge  you  interest  on  that 
amount. 

•  While  you  do  not  have  to  pay  the  amount  in  question, 
you are responsible for the remainder of your balance. 
•  We  can  apply  any  unpaid  amount  against  your  credit 

limit. 

After  we  finish  our  investigation,  one  of  two  things  will 
happen: 
•  If  we  made  a  mistake:  You  will  not  have  to  pay  the 
amount in question or any interest or other fees related 
to that amount. 

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•  If  we  do  not  believe  there  was  a  mistake:  You  will 
have  to  pay  the  amount  in  question,  along  with 
applicable  interest  and  fees.  We  will  send  you  a 
statement of the amount you owe and the date payment 
is due. Then we may report you as delinquent if you do 
not pay the amount we think you owe. 

If after you receive our explanation but still believe your bill 
is wrong, you must write to us within 10 days telling us that 
you still refuse to pay. If you do so, we cannot report you 
as  delinquent  without  also 
that  you  are 
questioning your bill. We must tell you the name of anyone 
to whom we reported you as delinquent, and we must let 
them know when thematter has been settled between us.  

reporting 

If we do not follow all of the rules above, you will not have 
to  pay  the  first  $50  of  the  amount  you  question  even  if 
your bill is correct. 

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