DSNB170TC0214 
(PL068/069) 

DEPARTMENT STORES NATIONAL BANK CREDIT CARD AGREEMENT 

Interest Rates and Interest Charges 

Annual Percentage Rate 
(APR) for Purchases 

How to Avoid Paying 
Interest 

24.50% 

This APR will vary with the market based on the Prime Rate. 

For Revolving Account Purchases, your due date is at least 25 days after the close of each 
billing period. We will not charge you interest if you pay the Revolving balance in full by the 
due date each billing period. 
For Major Purchase Account Purchases, your due date is at least 25 days after the close 
of each billing period. We will not charge you interest on those Purchases if you pay the 
Major Purchase Account balance in full by the due date each billing period. 

Minimum Interest Charge 

If you are charged interest, the charge will be no less than $2. 

For Credit Card Tips from 
the Consumer Financial 
Protection Bureau 

To learn more about factors to consider when applying for or using a credit card, 
visit the website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore. 

Fees 

Penalty Fees 
(cid:71)(cid:1)(cid:32)(cid:45)(cid:64)(cid:49)(cid:1)(cid:36)(cid:45)(cid:69)(cid:57)(cid:49)(cid:58)(cid:64) 
(cid:71)(cid:1)(cid:37)(cid:49)(cid:64)(cid:65)(cid:62)(cid:58)(cid:49)(cid:48)(cid:1)(cid:36)(cid:45)(cid:69)(cid:57)(cid:49)(cid:58)(cid:64) 

Up to $35 
Up to $35 

How We Will Calculate Your Balance: We use a method called “Average Daily Balance (including new Purchases).” 

You need not accept the credit card or pay any fee unless you use the card or have already used the Account. 

This Credit Card Agreement contains the payment and credit terms for the Revolving Account, Major Purchase Account (“MPA”) and 
Club  Account.  Please  note  that  some  of  the  terms  differ  depending  on  the  account  type.  (These  terms  supersede  any  previous  or 
existing advertised rate disclosures.) 
In this Department Stores National Bank (“DSNB”) Credit Card Agreement (“Agreement”), the words “you” and “your” mean any person 
who has requested and is issued a DSNB Credit Card (“credit card”), or is authorized to use the DSNB Credit Account (“Account”), that 
is established at your request, the terms of which appear in this Agreement. The words “we”, “us”, and “our” mean Department Stores 
National Bank, 701 E 60th St. N, Sioux Falls, SD 57104, and any person to whom this Agreement or the indebtedness created under 
this Agreement may be assigned. Please read this Agreement and keep it for future reference. 
1. Use of Your Account and Card: Your Account and Card may only be used to purchase goods and services for personal, family and 
household use. 
2. Promise to Pay: In return for extending credit to you on this Account from time to time, you promise to pay us for Purchases that you 
make on this Account from time to time at retailers authorized to accept our credit card. You also promise to pay us all other charges 
mentioned below, in accordance with the terms of this Agreement. 
3.  Types  of  Charges:  There  are  three  types  of  charges  (“Account  Type”)  under  your  Account:  Revolving  charges,  Major  Purchase 
Account charges and Club charges.  You may make a Revolving charge for any merchandise or service offered by retailers authorized 
to  accept  our  credit  card  without  any  minimum  purchase  requirements.    You  may  make  a  Major  Purchase  charge  for  qualifying 
Purchases in certain designated categories, subject to a minimum purchase requirement.  You may make a Club charge for selected 
merchandise,  as  permitted  by  us,  subject  to  a  minimum  purchase  requirement.    Your  desire  to  charge  Purchases  to  your  Major 
Purchase or Club Account must be indicated at the time of purchase.  
4.    No  Interest  Charge  Feature  (Club  Account): No Interest Charge will be assessed on your Club Account as long as you do not 
make a late payment; otherwise, we may begin to assess Interest Charges as calculated in Section 6 after any notice required by law. 
5.  How to Avoid Paying Interest on the Revolving and Major Purchase Account Types:  If you make Purchases during a billing 
period when there is no Previous Balance or the sum of payments and credits (excluding credits for returns of Purchases made during 
the billing period) is at least equal to the Previous Balance (these purchases are “New Purchases”), no Interest Charges are added to 
that Account Type for that billing period for the New Purchases.  If you pay the New Balance for that billing period by the Payment Due 
Date, you can avoid Interest Charges for the New Purchases during the next billing period.  If you pay less than the New Balance for 
that billing period, you can avoid Interest Charges on that portion of the Account Type balance paid but we will assess Interest Charges 
on any unpaid portion until you pay the full balance you owe on that Account Type.  If you make a Purchase during a billing period with 
an unpaid Previous Balance, we assess Interest Charges on the Purchase from the date it is added to the balance.  We continue to 
assess Interest Charges until you pay the full balance you owe on that Account Type.  

The  allocation  of  payments  and  credits  may  affect  how  you  may  avoid  Interest  Charges.    Payments  and  credits  are  applied  to 
Account Types at our discretion and in accordance with law.  The method of assessing Interest Charges described in this section may 
result in a statement with only an Interest Charge. 
6.  Interest Charge – Balance Computation Method:  An Interest Charge will be imposed on each balance within each Account Type 

 
that  is  subject  to  Interest  Charges  by  applying  a  Daily  Periodic  Rate,  multiplied  by  the  number  of  days  in  the  billing  period,  to  the 
Average Daily Balance for Purchases (including new transactions), which appears on your Statement as the Balance Subject to Interest 
Rate, and by assessing certain fees which are explained below.  To get the Balance Subject to Interest Rate for each Account Type, we 
take  the  beginning  balance  of  each  Account  Type  each  day,  add  any  new  Purchases,  any  Interest  Charges  applied  to  the  previous 
day’s balance, and new fees, and subtract any new payments and credits.  This gives us the daily balance.  Then, we add up all the 
daily balances for the billing period and divide the total by the number of days in the billing period.  This gives us the Balance Subject to 
Interest Rate. (This results in daily compounding of Interest Charges.) 
7.  Cost of Credit:  The cost of credit is determined as follows: 
A.  The Daily Periodic Rate applicable to Purchases for the billing period is 1/365th of the Annual Percentage Rate (regardless of leap 
years) in effect for the billing period as disclosed below, rounded to five decimal places.  The Annual Percentage Rate may be changed 
quarterly.  It will be calculated by taking the rate disclosed as the “Prime Rate” in the “Money Rates” section of The Wall Street Journal 
on the 15th day of March, June, September and December of each year (or the next business day if the 15th day falls on a weekend or 
holiday) and adding 21.25% to that rate. As of February 1, 2014, the ANNUAL  PERCENTAGE  RATE so calculated is 24.50%, which 
corresponds  to  a  Daily  Periodic  Rate  of  .06712%.    The  variable  Annual  Percentage  Rate  may  increase.  Any  change  in  the  Annual 
Percentage Rate will go into effect on the first day of the billing period that begins after the first day of the next calendar quarter and 
may result in an increase or decrease in the Interest Charge imposed on your Account and in the Minimum Payment Due. 
B.    There  will  be  a  Minimum  INTEREST  CHARGE  of  $2.00  in  any  billing  period  in  which  the  INTEREST  CHARGE  resulting  from 
application of the Daily Periodic Rate would be less than $2.00.   
C. The information about the cost of the card is accurate as of February  1, 2014.  This information may have changed after 
that date.  To find out what may have changed, write us at P.O. Box 8051, Mason, OH 45040. 
8.  Minimum Payment: 
A.  Minimum Payment Due: Each month, for each Account Type with a balance, you agree to pay at least the Minimum Payment Due, 
which  is  the  sum  of  a  Monthly  Minimum  plus  all  unpaid  Late  Payment  Fees,  any  credit  protection  charges  (if  enrolled)  applied  that 
month and any delinquent Monthly Minimums, by the Payment Due Date. The Monthly Minimum for each Account Type is calculated as 
follows: 

1. Revolving  Account  Type: The greater of $25.00 or 3.25% of the New Balance, rounded up to the next whole dollar amount, or 

the entire New Balance if it is under $25.00.  

2. Major Purchase Account Type: The greater of $25.00 or 3.25% of the New Balance, rounded up to the next whole dollar amount, 

or the entire New Balance if it is under $25.00.  

3. Club  Account  Type:  The  greater  of  $25.00  or  1/12th  of  the  highest  New  Balance  of  your  Club  Account  since  it  last  had  a  $0 

balance, rounded up to the next whole dollar amount, or the entire New Balance if it is under $25.00. 

B.  Level  Payments: Since the Minimum Payment for Club Accounts is based on the highest New Balance in the Account Type until 
paid in full, the Minimum Payment for Club Accounts will not decrease as the New Balance decreases, even if you pay more than the 
Minimum Payment required. Your Minimum Payment will increase, however, if a new purchase increases the New Balance in the Club 
Account above a previous high.  
C.  Additional  Payment  Information:  You  may  pay  all  or  part  of  your  account  balance  at  any  time.  However,  you  must  pay,  by  the 
Payment  Due  Date,  at  least  the  Minimum  Payment  Due  as  calculated  above.  If  you  pay  more  than  the  Minimum  Payment  Due  and 
there  is  still  a  balance  due,  you  must  continue  to  make  your  Minimum  Payment  Due  in  future  months.    Payments  in  excess  of  the 
Minimum Payment Due will be applied in accordance with law, and payments less than the Minimum Payment Due and credits will be 
applied at our discretion.  If we accept any late payment or partial payment, whether or not marked as payment in full, it will not affect 
the due date of any payment due under this Agreement, it will not act as an extension of time or a waiver of any amount then remaining 
unpaid, and it will not affect any of our rights under this Agreement including our right to declare the entire balance in your Account to 
be due. Returns and credits are not applied toward your Minimum Payment Due. 
D. Form of Payment: You agree to make your payment by check, money order or similar instrument payable in U.S. Dollars drawn on 
a financial institution located in the United States.  
9.   Special Payment Plans: We may offer you promotional terms from time to time for all or a part of any balances.  Any promotional 
terms  may  apply  for  a  limited  period  of  time.    They  will  be  governed  by  the  terms  of  the  promotional  offer  and  the  Credit  Card 
Agreement, in accordance with law.  They may include the Special Event and the No Interest offers described below.  Your promotional 
terms may end if you make a late payment.  (a) Special Event:  Interest Charges will accrue but will be deferred during the promotional 
period,  and  will  not  be  imposed  on  this  balance  if  you  pay  the  balance  in  full  by  the  end  of  the  promotional  period.    We  will  impose 
Interest Charges on this balance if you do not pay the balance in full by the end of the promotional period or the promotional terms are 
terminated.  We will impose these Interest Charges from the date of purchase until the balance is paid in full.  The promotional offer will 
specify  any  minimum  purchase  amount  and  the  amount  of  any  minimum  payment  required  on  this  balance.    (b)    No  Interest:    No 
Interest Charges are imposed on this balance during the promotional period.  The promotional offer will specify any minimum purchase 
amount and the amount of any minimum payment required on this balance. 
10.  Returned  Payment:    We  may  add  a  returned  check  fee  for  a  returned  payment.    A  returned  payment  is  an  electronic  debit, 
payment check, or similar payment instrument, which is returned unpaid.  We may add this fee the first time your payment is returned, 
even if it is not returned upon resubmission.  The fee will be $25; or $35 for any additional returned payment during the next six billing 
cycles after a returned payment.  However, the fee will not exceed the amount permitted by law. 
11.  Late  Payment  Fee:    We  may  add  a  late  payment  fee  for  each  billing  cycle  in  which  you  have  a  past  due  payment.    For  late 
payment fee purposes, you have a past due payment any time you fail to pay the Minimum Payment Due by the Payment Due Date.  
The fee will be $25; or $35 for any additional past due payment during the next six billing cycles after a past due payment.  However, 
the fee will not exceed the amount permitted by law.  
12.  Pay-by-Phone  Fee: We may allow you to make payments by authorizing us over the telephone to transfer funds from a deposit 
account to your Account. We will charge a Pay-by-Phone Fee for each such transfer, if permitted by applicable law. The amount of the 
Fee will be disclosed at the time you request this optional payment service. 
13. Document Production Fee: We may charge you a fee of $3.00 per item if you request copies of previously provided records, such 
as Statements and sales checks. We will not charge you for documents produced in connection with a Billing Error investigation. 

14. Fees: For all fees, we reserve the right to waive all or part of any fee in certain cases without losing our right to impose such fee in 
future billing periods. 
15.  Default/Collection  Costs:  If  we  fail  to  receive  any  Minimum  Payment  Due,  if  you  declare  bankruptcy,  or  if  you  die,  it  will  be  a 
default, and, subject to any right you may have under state law to receive notice of and to cure such default, we may declare the entire 
unpaid balance in the Account due and payable. If your Account is referred to an attorney who is not our salaried employee and we 
prevail in a suit against you to collect the amount you owe, in addition to the full amount owed and any court costs, you agree to pay our 
reasonable attorney’s fees, to the extent permitted by law. No attorney’s fees will be  imposed  in  any  state,  or in any amount, unless 
permitted by law. To the extent permitted by law, after we declare the entire unpaid balance due, we may impose Interest Charges on 
the outstanding balance due each month until we obtain a court judgment for the amount you owe. 
16. Credit  Limit: You agree not to go over the credit limits individually assigned to each of the Account Types on your Store Account. 
We may refuse to authorize any transaction on your Account which would exceed your credit limit. If you owe more than your credit limit 
we  can  require  you  to  immediately  pay  the  excess.  Available  credit  cannot  be  moved  between  Account  Types.  We  can  increase  or 
decrease your credit limit at any time without giving you notice in advance unless required by law. 
17. Lost or Stolen Cards or Account Numbers: You must call us if any card or account number is lost or stolen. You must also call 
us if you think someone used or may use them without permission. When you call, we may require you to provide information to help 
our investigation. We may require you to provide this Information in writing. For example, we may ask you to identify any charges that 
were not made by you or someone authorized by you.  We may also ask you to confirm that you received no benefit from those charges. 
18.  Closing  Your  Account:  You may close your account by notifying us in writing or over the phone. If you close your Account, you 
must still repay the total balance in accordance with this Agreement. We may also close your Account or suspend account privileges at 
any  time  for  any  reason.    We  may  do  this  without  prior  notice  to  you  unless  required  by  law.  You  must  return  any  card  to  us  upon 
request. 
19.  Change  In  Terms/Change  In  Address:  We  may  change  any  term  of  this  Agreement  or  add  a  new  term  at  any  time,  including 
changes to the minimum payment schedule(s) or the Interest Charge rates, and may apply the new terms to any unpaid balances, as 
well  as  to  any  future  balances,  unless  prohibited  by  law.  When  required  by  law,  we  will  mail  you  prior  notice  of  the  change(s).  You 
agree  to  notify  us  promptly  in  writing  if  you  move.  Until  we  receive  written  notice  of  your  new  address,  we  will  continue  to  send 
Statements and other notices to the address in our records.  
20. Credit Investigation: You give us permission to investigate your credit history by obtaining consumer reports and by making direct 
inquiries of businesses where you have accounts and where you work. We may request a consumer report from consumer reporting 
agencies  in  considering  your  application  for  this  Account  and  later  in  connection  with  an  update,  renewal,  extension  of  credit,  or  in 
connection with the collection of this Account. Upon your request we will tell you whether or not a consumer report was requested and 
the name and address of any consumer reporting agency that furnished the report. 
21. Disputed Accuracy of Credit Report: We may report information about your Account to credit reporting agencies. Late payments, 
missed payments, or other defaults on your Account may appear on your credit report. If you request cards on your Account for others, 
we  may  report  account  information  in  the  names  of  those  other  people  as  well.    If  you  think  we  reported  erroneous  information  to  a 
credit  reporting  agency,  write  to:  Credit  Bureau  Dispute  Verification,  P.O.  Box  8218,  Mason,  OH  45040-8218.  In  doing  so,  please 
identify the inaccurate information and tell us why you believe it is incorrect. If  you have a copy of  the  credit  report  that  includes  the 
inaccurate information, please send a copy of that report to us as well. We will promptly investigate the matter and notify you in writing 
of the results.  If we agree with you, we will contact each credit reporting agency to which we reported and request a correction.  
22. Governing Law: You understand and agree that this Agreement is entered into between you and us in South Dakota and 
any  credit  we  extend  to  you  is  extended  from  South  Dakota.  You  further  understand  and  agree  that  this  Agreement  is 
governed only by applicable federal law and the law of the State of South Dakota, whether or not you live in South Dakota and 
whether or not you use your credit card in South Dakota. 
23.  Identifying  Information:  The  identifying  information  you  provided  in  your  credit  application  (including  name,  address,  telephone 
number, email address and social security number) as well as any updates to that information is provided to DSNB, Macy’s, Inc. and 
their affiliates. 
24. Assignment: We may assign your Account and any of our rights under this Agreement to our affiliates or some other entity without 
prior notice to you. Following such assignment, that entity will take our place in this Agreement. 
25.  Disputed  Amounts:  All  communications  concerning  disputed  amounts,  including  any  check  or  other  payment  instrument  in  an 
amount less than the full amount due that you send to us marked “paid in full”, or which you otherwise tender as full satisfaction of a 
disputed amount, must be sent to us at the address for billing inquiries shown below in the section regarding your right to dispute billing 
errors under federal law. 
26.  Telephone  Monitoring:  We treat every customer call confidentially. To ensure that you receive accurate and courteous customer 
service, on occasion, your call may be monitored and/or recorded by a second employee. 
NOTICES TO APPLICANT: 
The  applicant,  if  married,  may  apply  for  a  separate  account.    After  credit  approval,  each  applicant  shall  have  the  right  to  use  this 
Account to the extent of any credit limit set by the creditor and each applicant may be liable for all amounts of credit extended under this 
Account to any joint applicant. 

Your Billing Rights: Keep this Document for Future Use 
This notice tells you about your rights and responsibilities under the Fair Credit Billing Act. 
What To Do If You Find A Mistake On Your Statement 
If you think there is an error on your statement, write to us at: 
  Department Stores National Bank 
  P.O. Box 8066 
  Mason, OH  45040 
In your letter, give us the following information: 

(cid:71)  Account information: Your name and account number. 
(cid:71)  Dollar amount:  The dollar amount of the suspected error. 
(cid:71)  Description of problem:  If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a 

mistake. 

You must contact us: 

(cid:71)  Within 60 days after the error appeared on your statement. 
(cid:71) At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. 
You  must  notify  us  of  any  potential  errors  in  writing.    You  may  call  us,  but  if  you  do  we  are  not  required  to  investigate  any  potential 
errors and you may have to pay the amount in question. 
What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 

1. Within  30  days  of  receiving  your  letter,  we  must  tell  you  that  we  received  your  letter.    We  will  also  tell  you  if  we  have  already 

corrected the error. 

2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error: 

(cid:71)  We cannot try to collect the amount in question, or report you as delinquent on that amount. 
(cid:71)  The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
(cid:71)  While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
(cid:71)  We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

(cid:71)  If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. 
(cid:71)  If we do not believe there was a mistake:  You will have to pay the amount in question, along with applicable interest and fees.  We 
will send you a statement of the amount you owe and the date payment is due.  We may then report you as delinquent if you do not 
pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay.  
If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill.  We must tell you the name of 
anyone to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between 
us. 
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 
Your Rights If You Are Dissatisfied With Your Credit Card Purchases 
If  you  are  dissatisfied  with  the  goods  or  services  that  you  have  purchased  with  your  credit  card,  and  you  have  tried  in  good faith  to 
correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. 
To use this right, all of the following must be true: 

1. The  purchase  must  have  been  made  in  your  home  state  or  within  100  miles  of  your  current  mailing  address,  and  the  purchase 
price must have been more than $50.  (Note: Neither of these are necessary if your purchase was based on an advertisement we 
mailed to you, or if we own the company that sold you the goods or services.) 

2. You must have used your credit card for the purchase.  Purchases made with cash advances from an ATM or with a check that 

accesses your credit card account do not qualify. 
3. You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 
  Department Stores National Bank 
  P.O. Box 8066 
  Mason, OH  45040 
While we investigate, the same rules apply to the disputed amount as discussed above.  After we finish our investigation, we will tell 
you our decision.  At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 
___________________________________________________________________________________________________________ 
Notice to Wisconsin Residents: You must promptly provide your spouse's name and address to us by calling 1-800-243-6552.