NEW START CREDIT CARD AGREEMENT AND 
DISCLOSURES 
EFFECTIVE OCTOBER 2012
For questions about your balance, call the customer service number on your Visa statement. 

BINDING ARBITRATION: EXCEPT AS SPECIFICALLY 
PROVIDED HEREIN, THE ARBITRATION PROVISION IN THIS 
AGREEMENT SUBSTANTIALLY LIMITS YOUR RIGHT TO 
BRING A LEGAL ACTION IN A JUDICIAL FORUM (EXCEPT 
FOR MATTERS THAT MAY BE BROUGHT IN SMALL CLAIMS 
COURT AS SET FORTH HEREIN). PLEASE READ THIS SECTION 
CAREFULLY. THE PARTIES WILL NOT HAVE A RIGHT TO 
HAVE A JUDGE OR JURY DECIDE ANY CLAIM OR DISPUTE; 
AND THE ABILITY TO APPEAL IS LIMITED IN AN ARBITRATED 
MATTER HEREUNDER. ANY DISPUTES WILL BE DECIDED BY 
A NEUTRAL ARBITRATOR. FURTHER, NEITHER PARTY NOR 
ANYONE OF THEIR BEHALF CAN PURSUE ANY CLAIM OR 
DISPUTE IN ANY CLASS OR REPRESENTATIVE CAPACITY. 
IT IS THE INTENT OF THE PARTIES HERETO TO PROVIDE 
A FUNDAMENTALLY FAIR AND LESS COSTLY FORUM TO 
ADDRESS ANY DISPUTES BETWEEN THE PARTIES; AND 
THE PARTIES SPECIFICALLY AGREE TO THIS ALTERNATIVE 
METHOD OF DISPUTE RESOLUTION AS AN INTEGRAL 
PART OF THE RELATIONSHIP BETWEEN THE PARTIES. SEE 
PARAGRAPH 36 HEREIN FOR COMPLETE DETAILS.  

THIS IS YOUR AGREEMENT AND DISCLOSURE STATEMENT 
WITH ONE NEVADA CREDIT UNION.  PLEASE READ IT 
CAREFULLY AND KEEP IT FOR YOUR RECORDS. THIS 
DISCLOSURE IS DATED OCTOBER 2012 AND SUPERSEDES 
ALL PRIOR AGREEMENTS AND DISCLOSURE STATEMENTS 
RELATING TO YOUR ACCOUNT.  YOU DO NOT HAVE TO 
SIGN THIS AGREEMENT.  YOUR AGREEMENT TO ALL OF 
THESE PROVISIONS, AS AMENDED FROM TIME TO TIME 
INCLUDING THE CARD ISSUED BY US, WILL BE SHOWN BY 
YOUR APPLICATION FOR THE CARD, YOUR ACCEPTANCE 
OF THE CARD, OR YOUR USE OF THE CARD, WHICHEVER 
OCCURS FIRST. 

1. Definitions. In this Agreement, the word “Card” means either 
one or more VISA credit cards and any duplicates, renewals or 
substitutions we issue.  The words, “you,” “your,” and “yours” 
mean all cardholders (borrowers and co-borrowers); anyone any 
cardholder permits to use the Card(s); as well as any authorized 
user for whom an additional Card(s) is issued to the extent of 
their purchases and cash advances, as well as transactions by 
anyone they permit to use the Card(s).  The word “cardholder” 
means any applicant or co-applicant to whom a Card is issued by 
us.  The words “Credit Union,” “we,” “us,” and “our” mean One 
Nevada Credit Union.  

2. Pledge of Shares and Security Interest.

BY SIGNING AN APPLICATION, ACCEPTANCE OR 
AUTHORIZED USE OF ANY CREDIT CARDS, YOU GRANT 
AND PLEDGE A CONSENSUAL LIEN TO US ON ALL SHARES 
TO SECURE PAYMENT OF YOUR OBLIGATIONS ON THIS 
ACCOUNT.  IN ADDITION, YOU ACKNOWLEDGE OUR 
STATUTORY LIEN RIGHTS UNDER THE FEDERAL CREDIT 
UNION ACT; YOU AGREE THAT SUCH A LIEN IS IMPRESSED 
AS OF THE DATE THAT THIS ACCOUNT IS OPENED; AND 
YOU AGREE THAT WE CAN APPLY THE SHARES PLEDGED AT 
THE TIME OF ANY DEFAULT ON THIS ACCOUNT WITHOUT 
FURTHER NOTICE. “Shares” for the purpose of your pledge to 
secure your obligations to the Credit Union means all deposits in 
any share savings, share draft, club, certificate, P.O.D., revocable 
trust or custodial account(s), whether jointly or individually held 
– regardless of contributions, that you have on deposit now or in 
the future. Your pledge does not include any I.R.A., Keogh, tax 
escrow, irrevocable trust or fiduciary account in which you do 
not have a vested ownership interest.

SECURITY AGREEMENT: “Non-Purchase-Money Security 
Interests” Payments on your Account are secured by any security 
interest in any property securing your other obligations to the 
Credit Union, whether existing now or in the future, except your 
household goods and your primary residence. “Purchase-Money 
Security Interests” You hereby grant Credit Union security inter-
est in all property purchased/acquired by you or any authorized 
user pursuant to the use of this Account, including a purchase-
money security interest in any household goods purchased/
acquired with an extension of credit upon this Account.  These 
Purchase-Money Security Interests shall secure faithful perfor-
mance of all obligations arising under this Agreement; and the 
Credit Union shall have all of the rights of a secured party in 
accordance with Article Nine of the Uniform Commercial Code 
and/or other applicable law.

3. How to Use this Account. You must sign the Card in order 
to use it. You can purchase or lease goods and services 
(“Purchases”) from any merchant who honors your Card up to 
your maximum credit limit by presenting your Card and 
signing a sales slip for the amount of the Purchase. You may also 
use the Card to obtain cash loans (“Cash Advances”) up to your 
maximum credit limit from financial institutions that accept the 
VISA credit card. You agree not to present your Card, obtain 
a Cash Advance for any extension of credit in excess of your 
available Credit Limit (the difference between your outstanding 
balance and your maximum credit limit) on your account. Certain 
purchases and cash advances require authorization prior to 
completion of the transaction.  In some cases, you may be asked 
to provide identification.  If our system is not working, we may 
not be able to authorize a transaction, even though you have 
sufficient credit available.  Also, for security reasons, we may 
block the use of your Card in certain countries or geographic 
areas.  We will have no liability to you or others if any of these 
events occur. Consumers may obtain information about 
shopping for and using credit cards at www.consumerfinance.
gov/learnmore.

4. ATM Access.  If you have received a personal identification 
number (PIN), you may use your Card and PIN to obtain Cash 
Advances at any Automatic Teller Machine (“ATM”) that accepts 
your Card.  Your PIN is confidential and should not be disclosed 
to anyone.  You agree not to write your PIN on your Card, you will 
not keep your Card and PIN together, and you will not provide 
your PIN to anyone who is not an authorized user.  Except as 
otherwise provided in this agreement, advances through ATM 
access will be treated as Cash Advances under this Agreement.  
Advances at authorized ATM’s are limited by card type, contact 
One Nevada Credit Union for more information.  The total of all 
cash advances on your Visa Account and any withdrawals from 
your other accounts through an ATM in any 24-hour period 
may be combined for the purpose of this limitation. Owners of 
ATMs that we do not own may charge fees in addition to any 
fees disclosed in this Agreement.  This is not a fee charged 
by your Credit Union; however, any such fee will be added to 
your account. The party charging the fee is required to provide 
appropriate disclosures to you with regard to any such fees. 
Please see section 19 for additional cash advance fees.

5. Maximum Credit Limit.  Your Maximum Credit Limit will 
appear on the folder in which you receive your Card and on your 
monthly statement. At our discretion, we may change your credit 
limit at any time, and may provide separate limits for purchases 
and for cash advances.  We will notify you if we do, either by 
mail or through your monthly billing statement. You may request 
a change to your credit limit by contacting the Credit Union by 

 M-107655

telephone or mail.  Your continued use of the card will show your 
agreement to any such increase.  If you object to an increase in 
your credit limit, you must notify Credit Union in writing.  Upon 
receipt of such notice, your credit limit will be reduced to its prior 
limit; however, you will be responsible to pay any amounts by 
which you have exceeded the reduced limit.  You agree to pay 
any amounts you owe that exceed your maximum credit balance 
upon demand. You agree we are not obligated to extend to you 
credit for any amount that would cause your outstanding balance 
to exceed your Maximum Credit Limit, or for any amount if your 
outstanding balance already exceeds your Maximum Credit Limit. 
Any increase in your Maximum Credit Limit requested by you 
will require you to make a written application for our approval. In 
assessing any increase to your credit limit under the provisions in 
this Section: (a) you authorize us and we may review your credit 
history, including consumer credit reports; (b) you authorize us to 
have this review made by third parties to determine whether you 
meet the criteria we have set for such an increase; and (c) this 
process shall not be pre-screening under the Fair Credit Reporting 
Act or other applicable laws or regulations based on our existing 
relationship and this Agreement.

6. General Terms Governing Your Payments. You will be jointly 
and severally liable and agree to pay the Credit Union for all 
charges (purchases, cash advances, finance charges, and other 
charges added to your Account under the terms of this or any 
other agreements with us) extended to you or anyone else using 
any Card issued for your account, unless the use of such Card is 
by a person other than you, who does not have actual, implied or 
apparent authority for such use and from which you receive no 
benefit.  Authority includes, but is not limited to, any authorized 
users permitting another person to use any Card(s).  Further, all 
users are obligated to us for all charges they make, authorize or 
permit.

The Credit Union can accept late or partial payments as well 
as payments that are marked with “paid in full” or other 
restrictive endorsements, without losing any of our rights under 
this Agreement.  You must pay the Credit Union in U.S. dollars 
drawn on funds on deposit in the United States.  If you make 
payment with other currencies or from an institution domiciled 
outside the United States, then your payment will not be credited 
until the funds have been collected by us in U.S. dollars.  The 
Credit Union will determine the method of applying payments 
and credits to your account.  We may accept checks marked 
“Payment in Full” or with words of similar effect without losing 
any right to collect the full balance of your account.

You authorize us to honor any Purchase or Cash Advance you 
make by telephone or mail on this account.  You agree that a 
signature is not necessary as identification in such cases.  We 
reserve the right to refuse to honor any request for credit, to 
reduce your credit limit or terminate your account at any time 
using our sole discretion, based on changes in the economy, the 
Credit Union’s financial condition, your creditworthiness or for 
any other reason not prohibited by law.

To protect you and us, the Credit Union, in its sole discretion, 
may place a temporary freeze on all or part of the credit avail-
able to you for new purchases or cash advances under this 
agreement any time the Credit Union receives a large payment 
($1,000.00 or more), by a method other than cash, certified 
funds or electronic transfer.  In such cases, the Credit Union 
may freeze your credit line until payment is actually collected 
by us.

pay your new balance, the less you will have to pay in finance 
charges. The “Payment Due Date” will be shown on your periodic 
statement.
Grace Period for Repayment of the Balance for Purchases: It is 
at least 21 days for the close of the billing cycle or as required by 
law. See your statement for billing cycle date.

8. Returns and Adjustments. Merchants and others who honor 
your Card may give credit for returns or adjustments, and they 
will do so by sending the Credit Union a credit slip which will be 
posted to your Account.  If your credits and payments exceed 
what you owe the Credit Union, the amount will be applied 
against future purchases and cash advances.  If the credit balance 
amount is $1.00 or more, it will be refunded upon your written 
request or automatically after six months.

9. Additional Charges for Transactions in a Foreign Currency 
and “Cross-Border” Transactions. Currency Conversion Fee: If 
you effect or authorize a transaction with your access device 
in a currency other than US Dollars, VISA will convert the charge 
into a US Dollar amount. The VISA currency conversion 
procedure includes use of either a government mandated 
exchange rate, or a wholesale exchange rate selected by, as 
applicable. The exchange rate VISA uses will be a rate in effect 
on the day the transaction is processed. This rate may differ 
from the rate in effect on the date of the purchase or the date the 
transaction was posted to your account. A Currency Conversion 
Fee of up to 2% will be applied to transactions that are converted 
from foreign currencies to U.S. dollars. Cross-Border Transaction 
Fee: In addition, VISA charges us a Cross-Border Assessment 
up to 2% on each transaction on all cross border transactions 
regardless of whether there is a currency conversion. For 
purposes of this Section, “cross-border transaction” shall include 
both (a) transactions initiated in a foreign country which are 
subsequently settled in the United States, and (b) transactions 
initiated in the United States but which are ultimately settled in a 
country outside of the United States. The Credit Union will assess 
these fees to you to reimburse it for the fee it is required to pay 
for each of your transactions subject to these terms. The 
Cross-Border transaction fee will be shown separately on your 
periodic billing statement. The Currency Conversion Fee, if it 
applies to the transaction, will be included in the transaction 
amount posted on your statement

10. Finance Charges on Account.  You agree to pay the FINANCE 
CHARGE on your account.

A FINANCE CHARGE computed on a monthly periodic rate 
(“MPR”) will begin to accrue for new purchases if you do not pay 
the new balance in full by the payment due date on your 
monthly statement. A FINANCE CHARGE computed on a 
monthly periodic rate (“MPR”) will begin to accrue on the 
transaction date of Cash Advances, or Purchases (except as 
provided above), or the first day of the billing cycle, whichever 
is later, and will continue to be imposed until you have paid any 
outstanding balance in full.  The Credit Union calculates the 
FINANCE CHARGE as follows:

a. The FINANCE CHARGE will be figured by applying the monthly 
periodic rate of your Account, indicated in the following schedule, 
to the average daily balance of Purchases and Cash Advances.  
The monthly periodic rate and ANNUAL PERCENTAGE RATE 
(APR) to be used is determined by the account applied for or 
approved by us pursuant to the terms of your application.

7. Minimum Payment Due.  You can pay off your account 
balance in full each month or you can pay in monthly 
installments.  If you do not pay your balance in full, you agree 
to pay at least a minimum payment of 3% of your New Balance 
(rounded to the nearest whole dollar) or $25.00, whichever is 
greater at the end of each statement period.  If the New Balance 
shown on your periodic statement is $25.00 or less, you agree to 
pay this amount.  Unless the Credit Union takes other action as a 
result of a default under this Agreement, the Minimum Payment 
Due will also include any amount that is past due and any amount 
by which your new balance exceeds your credit limit.  Payments 
and credits will be applied first to pay billed but unpaid finance 
charges; annual fee (if applicable); late charges, and other fees or 
charges provided for herein; and next to unpaid cash advances; 
and then to your unpaid purchase balance.  You must pay at 
least the minimum payment each month, but you may pay more 
than that amount at any time without a penalty.  The sooner you 

b. To get the total average daily balance on your Account, we 
take the beginning balance of your Account each day, add any 
new Purchases and Cash Advances, unpaid Finance Charges, 
current late payment fees, any annual fee, if applicable, and other 
fees, and subtract any payments or credits. This is your daily
balance. Then we add up all the daily balances for the billing cycle 
and divide their total by the number of days in the billing cycle. 
This gives you the average daily balance. This determines the bal-
ance subject to the FINANCE CHARGE.

Minimum Finance Charge: There is a minimum finance charge of 
$1.00 each month. 

The Credit Union, in its sole discretion, may change the Monthly 
Periodic Rate and ANNUAL PERCENTAGE RATE from time to 
time.  Any change in the Finance Charge shall apply both to the 
outstanding balance and any new Purchase and Cash Advances.  

 
If the current effective rates are different, they are disclosed on 
an enclosed/attached insert.

11. Promotional Finance Charges.  From time to time and in our 
sole discretion we may offer a special rate applicable to certain 
transactions such as particular purchases (as defined by us), 
balance transfers, cash advances or purchases made by using 
Convenience Checks.  Applicable terms and conditions will be 
disclosed at the time any such promotion is offered, and are 
incorporated into this Agreement by reference.  The promotional 
rate will apply only to the transactions and for the period of 
time set forth in any such offer from us.  Existing balances and 
new purchases or advances not expressly subject to any such 
promotion will remain governed by the terms and conditions of 
this Agreement.  In addition, the terms and conditions of this 
Agreement will govern your obligations regarding any unpaid 
balance or transactions that are made subject to any such 
promotional offer, that are not fully paid within the time period 
set forth in such promotional offer.

12. Interest Rate: 29.99%

13. Monthly Statement.  We will send you a monthly billing 
statement whenever there is activity on your account.  Your 
monthly statement will show an itemized list of current charges 
(Purchases and Cash Advances) and Convenience Check 
transactions to your account, your new balance, any Finance 
Charges, the minimum payment due, and the payment due date.  
In addition, it will show your current credit limit, payments, and 
credits, a summary showing your Purchases and Cash Advances, 
the merchant, electronic terminal or financial institution at which 
transactions were made, as well as other information concerning 
your account.  Sales, Cash Advance, credit or other slips cannot 
be returned with any statement.  You will retain a copy of such 
slip furnished at the time of the transaction in order to verify your 
monthly statement. E-Statements: If provided electronically, you 
will be sent a notice via e-mail that will direct you to a website 
we maintain or cause to be maintained where you may access, 
review, print and otherwise copy / download your periodic 
statements using procedures that we authorize. E-mails from us 
will be sent to the e-mail address provided by any owner. 

14. Additional Benefits/Card Enhancements. The Credit Union 
may from time to time offer additional services to your Account, 
such as travel accident insurance or rebates at no additional cost 
to you.  You understand that the Credit Union is not obligated to 
continue or to offer such services and may withdraw or change 
them at any time. If these benefits are withdrawn prior to any 
accrued use by you, the Credit Union will have no obligation to 
provide the benefit or enhancement, or any other compensation 
or consideration. 

15. Merchant Disputes.  The Credit Union is not responsible 
for the refusal of any merchant or financial institution to honor 
your Card except as set forth in the Special Rules for Credit Card 
Purchases set forth at the end of this Agreement.  

16. Skip Payment Option.  At our option, we may offer you the 
opportunity to not make (“skip”) a minimum payment during 
certain designated billing cycles (“skip payment period”).  If 
you do not make your minimum payments as provided in this 
Agreement, during such designated billing cycles, you understand 
that we will continue to apply finance charges to your account. 
Beginning with the billing cycle following an allowed skip 
payment period, all other provisions of this Agreement will apply.  
We have no obligation to accept your application for any skip 
payment period offered, and you authorize us to investigate your 
creditworthiness including obtaining consumer credit reports. We 
may charge you an application processing fee of up to $50.00 for 
each skip payment period that we may offer to cover our costs of 
investigating your qualifications for this extension including but 
not limited to the costs associated with researching you credit-
worthiness.

17. Late Payment Fee. Credit Union will charge your account a 
late payment fee of $25.00 for each billing period in which your 
minimum payment is not received within fifteen (15) days of your 
payment due date. This fee may be added to your account 
balance, or collected from you on demand.

18. Returned Payment or Insufficient Funds Fee. Credit Union 
will charge your account a $25.00 fee if your payment by any 

method, including check, electronic transfer, home banking 
transaction or otherwise, is not honored, collected by us, or if we 
must return it to you because it cannot be processed for any 
reason.  This fee may be added to your account balance, or 
collected from you on demand.

19. Cash Advance Fee. Credit Union will charge your account a 
fee of 2% of the cash advance amount.  This fee will be added to 
your account balance (minimum $5.00) for each cash advance 
made either, in person, via phone, or through only ATM machine.

20.  Annual Charge Fee: The Credit Union will charge your 
account an Annual fee of $60.00 beginning with the first month 
of account opening annually there after.

21. Charge for Copies, Research and Card Replacement. If you 
ask for a copy of any document, such as a sales slip, or billing 
statement, a charge of $25.00 per hour may be imposed for the 
time it takes to research and locate the document.  In addition, 
a copying fee of $5.00 per copy will be imposed.  However, no 
charge will be imposed in connection with any actual or asserted 
billing error.  We will charge a $5.00 fee for all card 
replacements.

22. Card Recovery Fee.  A card recovery fee up to $75.00 may 
be charged if you use the card(s) after we mail you notice of 
termination of this Agreement.

23. Your Responsibility and Liability for Unauthorized Use and 
Lost or Stolen Cards. If your Card is lost or stolen, or if you are 
afraid someone used or may use them without your permission, 
you must notify the Credit Union at once by calling 1-800-449-
7728.  If notice is given orally, you will promptly confirm it in 
writing.  The Credit Union may require you to provide us certain 
information in writing to help us investigate any unauthorized 
use.  Further, you agree to cooperate and assist us or any 
government or law enforcement agent or agency in 
investigating, collecting or pursuing any other rights (civil and 
criminal) relating to any unauthorized use.  In this regard, you 
agree to file an appropriate police report when asked to do so.  
Do not use the Card or the Convenience Checks after you have 
notified the Credit Union, even if you find them or have them 
returned to you.  

You are liable for all transactions that you authorize.  No Liability: 
You will have no liability for unauthorized use of your Card, or 
other Access Devices for non-ATM transactions made over the 
VISA Network if the following conditions are met: (1) You have 
not been grossly negligent; and (2) You have not committed, 
participated in or conspired to commit any fraudulent act or 
scheme involving the use of your VISA credit card account.   
Limited Liability:  For transactions on other networks or ATM 
transactions, you may be liable for unauthorized transactions 
using your Card, or other Access Devices that occur before we 
are notified.  However, your liability for unauthorized use on 
networks other than VISA will not exceed $50.00.  In any case, 
you will not be liable for any unauthorized use after notifying 
us of the loss, theft or unauthorized use of your Card or other 
Access Devices.

24. Default.  You will be in default if: (a) you fail to pay the 
Minimum Payment Due by the Payment Due Date; (b) the Credit 
Union, in its sole discretion, feels insecure (For example:  Our 
good faith belief that your ability to pay your account is impaired; 
use of your account in any manner or in any way that may 
expose the Credit Union to a risk of loss; etc.); (c) your ability 
to repay is materially reduced by a change in your employment, 
by an increase in your obligations, by bankruptcy or insolvency 
proceedings involving you, by your death, or (for community 
property state residents only) by a change in marital status or 
domicile; (d) you exceed your credit limit without our permission; 
(e) you have made a false or misleading statement to us in your 
application or otherwise; (f) you are in default under any other 
agreement with us; (g) if you use or authorize the use of any 
Card(s) to make or facilitate any illegal transaction; or (h) you 
fail to perform any of your other obligations under the terms of 
this Agreement as it may be amended from time to time.  Upon 
default we may close your Account to future purchases and 
advances and, to the extent not prohibited by Governing Law, 
demand immediate payment of your entire Account balance, 
after giving you any notice and opportunity to cure the default 
if required by applicable law.  The Credit Union’s sole obligation 

hereunder with regard to determining and declaring an event of 
default is the exercise of “good faith,” based on its subjective 
understanding of applicable facts.  

25. Collection Costs. You agree to pay all costs incurred by the 
Credit Union in collecting any amounts you owe or in enforcing or 
protecting the Credit Union’s rights under this Agreement, 
including attorneys’ fees and also those costs, expenses and 
attorneys’ fees incurred in any appellate, bankruptcy and 
post-judgment proceedings, except as limited or prohibited by 
applicable law.

or waive enforcement of any of the provisions of this Agreement, 
including any agreement to make timely payments, without 
losing its right to enforce the same provision later or any other 
provisions of this Agreement.  You waive the right to receive 
notice of any waiver or delay or presentment, demand, protest or 
dishonor.  You also waive any applicable statute of limitations to 
the full extent permitted by law and any right you may otherwise 
have to require the Credit Union to proceed against any person 
before suing you to collect.  You understand that the Credit Union 
will not be liable for a merchant’s or other party’s refusal to honor 
your Card whether due to an error by the Credit Union, the mer-
chant, the Credit Union’s authorized agent, or other third party.

26. Updating and Disclosing Financial Information. We may 
report your performance under this Agreement to credit 
reporting agencies and secure follow-up credit reports on you for 
any legitimate business reason, including if you fail to make your 
minimum payments on time.  We can reinvestigate and 
reevaluate any information you provide on your Visa Application 
at any time, and in the course of doing so, we may ask you to 
provide additional information, request credit bureau reports 
and/or otherwise verify your current credit standing.

Access to Account Information: You agree that all borrowers and 
authorized users will have access to information regarding 
transactions on your account, including but not limited to purchases 
and cash advances, account balances, account history, payments and 
other information relating to or arising with regard to this account or 
any transaction.

27. Correcting the Credit Union’s Credit Report. If you think 
the Credit Union reported erroneous information about you to 
a credit reporting agency, call the Credit Union at the telephone 
number listed on your monthly billing statement.  Credit Union 
will promptly investigate the matter. Credit Union will contact 
each credit reporting agency whose records may reflect an error.  
Credit Union will require them to correct your report if its 
investigation decides that you were correct.  If Credit Union 
disagrees with you after the investigation, Credit Union will 
advise you, in writing or by phone, and instruct you how to 
submit to those agencies a statement of your position that will 
become a part of your credit record with them.  The instructions 
will include the name, address, and phone number of each such 
agency, along  with other pertinent information.

28. Closing Your Account.  Any individual cardholder without the 
consent of other cardholders may close your Account at any time 
by notifying us in writing as indicated in this Agreement.  Credit 
Union may close your account or suspend your Card privileges at 
any time without prior notice. Credit Union may also reissue a 
different Card at any time.  You must return the Card to the 
Credit Union upon request. You agree that the Card remain 
the property of Credit Union. Each Card we issue will have an 
expiration date. Upon expiration of your Card your account will 
automatically terminate; or the Credit Union, in its sole discretion, 
may extend your Agreement and issue a new card with a new 
expiration date. If your account is closed, expires or your credit 
privileges are terminated or suspended, you will remain 
responsible for paying all amounts you owe us according to the 
terms of this Agreement. Without limiting the foregoing, the 
Credit Union has the right to terminate your line of credit and to 
demand the return of all cards, and other access devices if the 
Credit Union, in its sole discretion, feels that it is insecure for any 
reason whatsoever; including but not limited to mismanagement 
of your account, failing to safeguard any access device, creation 
of any credit balances by you that may increase the risk of loss 
or exposure of the Credit Union or failing to cooperate with the 
Credit Union or others with regard to any claim of unauthorized 
use or any other defense to payment under applicable law.

29. Changing This Agreement.  The Credit Union may change the 
terms of this Agreement, including the Annual Percentage Rate, 
at any time.  Except where limited by applicable law, the new 
terms, including, but not limited to, increasing the finance charge 
or the way the Credit Union calculates finance charges, late 
charges, and the minimum payment due, will apply both to new 
purchases and cash advances and to the existing outstanding 
balance of your account as of the day of the change.  In 
accordance with applicable law, the Credit Union will notify you 
of any increased charge or change by writing to you at the most 
recent address shown for you on the Credit Union’s records.

30. Delay in Enforcement/Waivers.  The Credit Union may delay 

31. Change of Name, Address or Employment. You will notify 
immediately the Credit Union in writing if your name, home 
address, or employment changes.

32. Additional Terms of VISA Agreement.  To the extent not 
prohibited by applicable law, the terms, interpretation and 
enforcement of any claim or dispute arising under this 
Agreement, as well as all parties’ rights and duties, will be gov-
erned by Nevada law regardless where you may reside or use 
your account.  Further, this Agreement is the contract which 
governs all transactions on your Account even though sales, cash 
advances, credit or other slips may contain different terms.  You 
may not transfer or assign your account or Card to any other 
person. The Credit Union may assign or transfer this Account, 
your Account balance, or this Agreement to another person, who 
will have all of our rights hereunder.  This Agreement is binding 
on your heirs and legal representatives.  If there are joint obligors 
or authorized users for this credit plan, each of you will have the 
right to use the Account to obtain loans pursuant to the terms 
hereof.  Each of you will be liable for all obligations owing on the 
Account whether borrowed by you or otherwise and whether 
within or beyond the credit limit.  Your liability will be joint and 
several.  Either party has the right to cancel this Agreement.  
Further, each of you are responsible for all amounts borrowed 
by any authorized user(s).  Authorized users and other users 
may also be required to repay the amount owed for charges they 
make; however, you remain, at all times, primarily responsible for 
all amounts owed. All Cards, billing statements and notices will 
be mailed or delivered to the address given on the application for 
either applicant unless you direct otherwise in writing.  If any law 
or judicial ruling makes any part, provision, sentence or section 
of this Agreement unenforceable, the remainder will continue 
in full force and effect.  You agree that your account will also be 
subject to all rules and regulations of VISA U.S.A., Inc., as 
applicable.  If there is any conflict between this Agreement and 
the rules and regulations of VISA U.S.A., Inc., the rules and 
regulations of VISA U.S.A., Inc. will control.

Limitation of Lawsuits.  You agree that any lawsuit based on a 
cause of action against us must be filed within one year from 
the date it arises, or you shall be barred from filing any lawsuit.  
This limitation includes tort, contract and all other causes of 
action for which you and we may lawfully contract to limit.

33. Insurance. If you elect insurance, as set forth in your 
application, then the charges will be added to your Account 
balance on each billing cycle, if your insurance application is 
approved.  Credit insurance is voluntary and not required to 
obtain a credit card account with us.  You have a right to 
terminate this insurance at anytime by notifying us in writing.

34. Automatic Payment Option.  If you requested the Auto 
Payment Option in your Application, all Minimum Payments due 
will automatically be deducted from your designated account on 
your Payment Due Date.  If your designated account does not 
contain sufficient funds, no automatic deduction will be made; 
we will bill you for the Minimum Payment Due; and your account 
may be charged a $25.00 insufficient funds fee and you will be 
responsible for making the payment by some other means.

35. Illegal Transactions. You warrant and agree that your Credit 
Card, other access device or any related account will not be used 
to make or facilitate any illegal transaction(s) as determined 
by applicable law; and that any such use, including any such 
authorized use, will constitute an event of default under this 
Agreement.  Certain federal and/or state laws or Card Service 
Providers’ Rules may limit or prohibit certain transactions such as 
(but not limited to) those coded as possible gambling 

 
transactions. The Credit Union may decline to accept, process or 
pay any transaction that we believe to be illegal or 
unenforceable (regarding your obligation to pay us or otherwise) 
under applicable law; or which is otherwise limited or prohibited, 
including but not limited to any transaction involving or 
relating to any gambling activity. Such prohibition or limitations 
may affect some otherwise proper or allowable transactions such 
as charges incurred at a hotel-casino. You understand and agree 
such limitations/prohibitions are not within the Credit Union’s 
control and that the Credit Union will not have any liability, 
responsibility or culpability whatsoever for any such use by you 
or any authorized user(s); or for declining to accept, process, or 
pay any such transaction.  You further agree to indemnify and 
hold the Credit Union harmless from any suits, liability, damages 
or adverse action of any kind that results directly or indirectly 
from any such use of your account and/or access devices.

36. Mandatory Arbitration of Disputes and Claims. Arbitration 
is a method of deciding disputes outside the court system. The 
parties agree and understand that they choose arbitration instead 
of litigation to resolve all claims and disputes not specifically 
excluded.  This provision governs when and how any disputes you 
and we may have will be decided. Unless specifically prohibited 
by applicable law all disputes, claims, damages, choses in action, 
claims for injunctive relief or controversies arising from or relating 
in any way to the agreements, relationships, accounts, loans, or 
security agreements between you and us; the relationships which 
result or arise as a result of this Agreement; any rights, privileges 
or services you receive from us now or in the future; any claims 
or disputes arising in or ancillary to any bankruptcy or other insol-
vency proceeding; or the validity of this clause (together referred 
to collectively as Agreement), shall be resolved by binding 
arbitration by a single arbitrator chosen with the mutual consent 
of  the parties. The arbitrator must be an attorney with more than 
ten (10) years experience or a retired judge. If for any reason 
the parties do not consent to an arbitrator within thirty (30) 
days from the date that notice of a claim or intent to arbitrate is 
provided to the other party, then an arbitrator will be selected 
pursuant to the Rules of the American Arbitration Association 
(“AAA”). This arbitration Agreement is made pursuant to a 
transaction in Interstate Commerce, and shall be governed by 
the Federal Arbitration Act (“FAA”) at 9 USC § 1, et seq., as 
amended from time to time. It is understood and agreed 
that your Credit Plan Agreement(s), your Accounts, all 
transactions on your Accounts, and any dispute defined herein 
shall involve Interstate Commerce.  If any dispute between us 
does not involve Interstate Commerce, such dispute shall be 
governed by the Arbitration Act for the State set forth in this 
Membership Agreement., as amended from time to time, in 
which case all references to the FAA herein shall be to said State 
Act. If the State has no Arbitration Act, then the parties will be 
governed by the Rules of the American Arbitration Act in any 
matter not involving interstate commerce. The parties agree and 
understand that the arbitrator shall have all power provided by 
the law and this Agreement to make and enter findings of fact 
and determination of judgment based on the parties’ Agreements 
and applicable law, including but not limited to the rights of 
possession, off-set, property rights, money damages, declaratory 
relief, and injunctive relief.  No arbitrator shall have the 
jurisdiction or authority to add to, take from, nullify or modify any 
of the terms the Agreement.  The arbitrator shall be bound by the 
facts and evidence submitted to him.  Arbitration will be subject 
to the rules of procedure and evidence consistent with the Rules 
of the American Arbitration Association, and the Arbitrator will 
not apply federal or state rules. The decision of the arbitrator 
shall be final and binding and may be enforced in accordance with 
the terms of either the Federal or applicable State Law, except for 
any specific appeal right regarding a judgment under the FAA or 
a judgment for more than $100,000. For these judgments, any 
party may appeal to a three-arbitrator panel appointed by and 
under the rules of the AAA. The decision of the panel will be by 
majority vote and will be final and binding except for any specific 
appeal right under the FAA. All provisions of this Arbitration 
Agreement will apply to the panel. Judgment upon the award 
rendered may be entered in any court having jurisdiction.

Exception to Mandatory-Binding Arbitration for Small Claims: 
The parties to this agreement may bring any individual claim or 
action hereunder in the small claims court in the State that has 
jurisdiction pursuant to the provisions set forth in this Agreement 
as long as the amount of all claims or other actions does not 
exceed the lesser sum of $5,000.00 inclusive of costs and legal 
fees or the maximum jurisdiction the venue of a State Court 
providing for the resolution of small claims. No representative or 

class claims may be brought or asserted pursuant to this 
exception. 

WITH THE EXCEPTION FOR THE PARTIES AGREE AND 
UNDERSTAND THAT ALL DISPUTES (INCLUDING ALL 
LEGAL AND EQUITABLE RIGHTS AND REMEDIES) ARISING 
UNDER CASE LAW, STATUTORY LAW, AND ALL OTHER 
LAWS INCLUDING, BUT NOT LIMITED TO, ALL CONTRACT, 
TORT, REGULATORY, AND PROPERTY DISPUTES WILL BE 
SUBJECT TO BINDING ARBITRATION IN ACCORD WITH THIS 
AGREEMENT.  Notwithstanding anything hereunto the contrary, 
the Credit Union retains an option to use judicial or non-judicial 
relief to enforce a security agreement relating to any collateral 
pledged to secure the Agreements between the parties, to 
enforce all monetary obligations by you to the Credit Union so 
long as there is no dispute that is subject to mandatory 
arbitration, or to foreclose on any collateral securing your 
obligations to us by way of replevin, claim and delivery, or 
otherwise.  The initiation and maintenance of an action for
judicial relief in a court [on the foregoing terms] shall not 
constitute a waiver of the right of any party to compel 
arbitration regarding any other dispute or remedy subject to 
arbitration in this Agreement, including the filing of a 
counterclaim in any action brought by the Credit Union pursuant 
to this provision.

Any arbitration proceeding will take place in the federal 
judicial circuit where you live. If you cannot afford to pay the fees 
charged by the Arbitrator or any panel for an appeal as provided 
herein, we will consider any reasonable written request by you 
for us to pay the fees of the Arbitrator or Arbitration Panel. We 
will pay any fees or costs specifically required by applicable law. 
However, each party must bear the expense of that party’s own 
attorneys, experts, and witnesses, regardless of who wins the 
arbitration, except to the extent that applicable law specifically 
requires otherwise. The rules of the AAA will be applied to any 
arbitration between the parties, except in the event of any
inconsistency between this Agreement and the rules of the AAA, 
in which case this Agreement will govern. Any costs we pay in 
order for you to bring a proceeding hereunder are subject to 
being awarded to us upon a ruling or an award by the arbitrator 
that is favorable to the Credit Union. The AAA and other legal 
assistance services may be able to refer you to legal assistance 
from government or non-profit organizations that provide 
assistance to those who can show a financial need for such 
assistance. 

YOUR BILLING RIGHTS STATEMENT
KEEP THIS NOTICE FOR FUTURE USE

This Notice contains important information about your rights and 
our responsibilities under the Fair Credit Billing Act. 

NOTIFY US IN CASE OF ERRORS OR QUESTIONS
ABOUT YOU STATEMENT / BILLING AT:

PSCU 
P.O. Box 31112
Tampa, FL 33631-3112

If you think your statement is wrong, or if you need more 
information about a transaction on your statement, you must 
write to us on a separate sheet of paper to the address listed in 
your periodic statement. You should write to us as soon as 
possible. We must hear from you no later than 60 days after 
we sent you the first statement on which the error or problem 
appeared. You can telephone us, but doing so will not preserve 
your rights. In your letter, you should give us the following 
information:

•  Your name and account number. 
•  The dollar amount of the suspected error. 
•  Describe the error and explain, if you can, why you believe
  there is an error. 
• If you need more information, describe the item you are not
  sure about. 

If you have authorized us to pay your credit card bill 

      
 
 
 
 
 
 
 
 
DISPUTE CONTACT INFORMATION 

PSCU
P. O. Box 31112
Tampa, FL 33631-3112

1-800-654-7728

To Report a Lost or Stolen VISA® Card 
Call:  1-800-449-7728

To Close the Account: (SEND WRITTEN NOTICE)

One Nevada Credit Union
ATTN: Visa Dept. 
2645 South Mojave Road
Las Vegas, NV 89121

Direct All Other Reports, Requests and Inquiries to:

One Nevada Credit Union
ATTN: Visa Dept. 
2645 South Mojave Road
Las Vegas, NV 89121
(702) 457-1000
1-800-388-3000

automatically from your savings or checking account, you can 
stop payment on any amount you think is wrong. To stop the 
payment, your letter must reach us 3 business days before the 
automatic payment is scheduled to occur.

YOUR RIGHTS AND OUR RESPONSIBILITIES AFTER WE 
RECEIVE YOUR WRITTEN NOTICE:
We must acknowledge your letter within 30 days, unless we have 
corrected the error by then. Within 90 days, we must either 
correct the error or explain why we believe the bill was correct.

After we receive your letter, we cannot try to collect any amount 
you question, or report you as delinquent. We can continue to bill 
you for the amount you question, including FINANCE CHARGES, 
and we can apply any unpaid amount against your credit limit. 
You do not have to pay any questioned amount while we are 
investigating, but you are still obligated to pay the parts of the bill 
that are not in question.

If we find that we made a mistake on your statement, you will 
not have to pay the FINANCE CHARGES related to any 
questioned amount. If we didn’t make a mistake, you may have 
to pay FINANCES CHARGES, and you will have to make up any 
missed payments on the questioned amount. In either case, we 
will send you a statement of the amount you owe us and the date 
that it is due.

If you fail to pay the amount we think you owe us, we may report 
you as delinquent. However, if our explanation does not satisfy 
you and you write us within 10 days telling us that you still refuse 
to pay, we must tell anyone we report you to that you have a 
question about your statement. And, we must tell you the name 
of anyone we reported you to. We must tell anyone we report 
you to that the matter has been settled between you and us when 
it finally is. If we don’t follow these rules, we can’t collect the first 
$50.00 of the questioned amount, even if the statement was 
correct.

SPECIAL RULE FOR CREDIT CARD PURCHASES:
If you have a problem with the quality of property or services that 
you purchased with a credit card, and you have tried in good faith 
to correct the problem with the merchant, you may have the right 
not to pay the remaining amount due on the property or services. 
There are two limitations on this right:

1. You must have made the purchases in your home state or, if 
not within your home state, within 100 miles of your current 
mailing address; and 

2. The purchase must have been more than $50.00.

These limitations do not apply if we own or operate the mer-
chant, or if we mailed you the advertisement for the property or 
services.

©2012, Visa. All Rights Reserved.

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