This rate must include, as applicable to 
the credit transaction or account: the 
costs associated with credit insurance 
premiums; fees for ancillary products 
sold in connection with the credit 
transaction; any application fee charged 
(other than certain application fees for 
specified credit transactions or 
accounts); and any participation fee 
charged (other than certain participation 
fees for a credit card account). 

18.  Authorized Users—If you ask us to 
issue a card to any other person, they 
are an Authorized User. We may require 
certain information about them. We may 
limit their ability to use your card. They 
may have access to certain information 
about your account. You will be 
responsible for their use of the account, 
even if you did not want, or agree to, that 
use. If you want to remove an Authorized 
User from your account, you must 
contact Customer Service and request 
their removal. You also must 
immediately destroy all cards in their 
possession and cancel any 
arrangements they may have set up on 
your account. They will be able to use 
your account until you have notified us 
that you are removing them from your 
account. During this time, you will still be 
responsible for all amounts they charge 
to your account. You will be responsible 
even if these amounts do not appear on 
your account until later. Authorized 
Users may remove themselves from your 
account upon request. We reserve the 
right to remove them from your account 
for any reason. To remove them from 
your account, we may close your existing 
account and issue a new card with a new 
account number. 

19. 

 YOUR BILLING RIGHTS: 

KEEP THIS DOCUMENT FOR FUTURE 
USE 

This notice tells you about your rights 
and our responsibilities under the Fair 
Credit Billing Act. 

\ 

What To Do If You Find A 
Mistake On Your Statement 

If you think there is an error on your 
statement, write to us at:  

Member Services 
Box 10409 
Des Moines, IA 50306-0409 

In your letter, give us the following 
information: 

•  Account information: Your name 

and account number. 

•  Dollar amount: The dollar amount 

of the suspected error. 

•  Description of problem: If you 

think there is an error on your bill, 
describe what you believe is 
wrong and why you believe it is a 
mistake. 

You must contact us: 

•  Within 60 days after the error 
appeared on your statement. 

•  At least 3 business days before an 
automated payment is scheduled, 
if you want to stop payment on the 
amount you think is wrong. 

You must notify us of any potential errors 
in writing. You may call us, but if you do 
we are not required to investigate any 
potential errors and you may have to pay 
the amount in question. 

What Will Happen After We 
Receive Your Letter 

When we receive your letter, we must 
do two things: 

1.  Within 30 days of receiving your 

letter, we must tell you that we 
received your letter. We will also 
tell you if we have already 
corrected the error. 

2.  Within 90 days of receiving your 
letter, we must either correct the 
error or explain to you why we 
believe the bill is correct. 

While we investigate whether or not 
there has been an error: 

•  We cannot try to collect the 

amount in question or report you 
as delinquent on that amount. 

•  The charge in question may 

remain on your statement, and we 
may continue to charge you 
interest on that amount. 

•  While you do not have to pay the 
amount in question, you are 
responsible for the remainder of 
your balance. 

•  We can apply any unpaid amount 

against your credit limit. 

After we finish our investigation, one of 
two things will happen: 

• 

• 

If we made a mistake: You will not 
have to pay the amount in question 
or any interest or other fees related 
to that amount. 

If we do not believe there was a 
mistake: You will have to pay the 
amount in question, along with 
applicable interest and fees. We will 
send you a statement of the amount 
you owe and the date payment is 
due. We may then report you as 
delinquent if you do not pay the 
amount we think you owe. 

If you receive our explanation but still 
believe your bill is wrong, you must write 
to us within 10 days telling us that you still 
refuse to pay. If you do so, we cannot 
report you as delinquent without also 
reporting that you are questioning your 
bill. We must tell you the name of 
anyone to whom we reported you as 
delinquent, and we must let those 
organizations know when the matter has 
been settled between us. 

If we do not follow all of the rules above, 
you do not have to pay the first $50 of the 
amount you question even if your bill is 
correct. 

Your Rights If You Are Dissatisfied 
With Your Credit Card Purchases 

If you are dissatisfied with the goods or 
services that you have purchased with 
your credit card, and you have tried in 
good faith to correct the problem with the 
merchant, you may have the right not to 
pay the remaining amount due on the 

purchase. 

To use this right, all of the following must 
be true: 

1. The purchase must have been 

made in your home state or within 
100 miles of your current mailing 
address, and the purchase price 
must have been more than $50. 

(Note: Neither of these are 
necessary if your purchase was 
based on an advertisement we 
mailed to you, or if we own the 
company that sold you the goods 
or services.) 

2. You must have used your credit 

card for the purchase. Purchases 
made with cash advances from an 
ATM or with a check that accesses 
your credit card account do not 
qualify. 

3. You must not yet have fully paid for 

the purchase. 

If all of the criteria above are met and 
you are still dissatisfied with the 
purchase, contact us in writing at: 

Member Services 
P.O. Box 10409 
Des Moines, IA 50306-0409 

While we investigate, the same rules 
apply to the disputed amount as 
discussed above. After we finish our 
investigation, we will tell you our 
decision. At that point, if we think you 
owe an amount and you do not pay, we 
may report you as delinquent. 

Cardholder 
Agreement 

Defined terms – The following terms 
have defined meanings in this 
agreement: “Account” means the credit 
Account regulated by this agreement. 
“Card” means the plastic cards issued 
under this agreement, including the 
numbers printed on the plastic cards.  
“We,” “us” and “our” mean Credit Union 
of Texas.  “You” and “your” mean anyone 
who signs an application for this Account 
or is a guarantor of this Account.  
“Approval Letter” means our letter to you 
approving your application and the 
enclosed pricing information and other 
information describing some of the terms 
of the Account, all of which are part of 
this agreement. 

By signing, using or activating a Card, 
you accept the terms and conditions of 
this agreement and of the Approval 
Letter. If any provision of this agreement 
is determined to be unlawful, the rest of 
the agreement will stand, and the 
unlawful provision will be deemed 
amended to conform to applicable law. All 
Cards are our property and must be 
returned to us immediately according to 
our instructions, and we may repossess 
a Card at any time in our sole discretion. 

Promise to pay—You agree to pay 

1. 
us the total amount of purchases, cash 
advances, finance charges or other fees 
or charges which arise from use of a 
Card by you or any other authorized 
person, unless the other person does not 
have actual, implied, or apparent 
authority for such use and you receive 
no personal benefit from the use. You 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
agree to be jointly and severally liable 
with anyone else who has made the 
same promise. 

2.  Credit limit—Your credit limit is 
reflected on your monthly statement. You 
promise to make purchases and cash 
advances only up to your credit limit. Your 
promise to pay continues to apply even if 
the amount due exceeds your credit limit. 
Obtaining credit in excess of your credit 
limit does not increase your credit limit. We 
can change your credit limit at any time to 
any amount (including zero). We will state 
the new credit limit on your next monthly 
statement. 

Purchases and cash advances—

3. 
You may use your Card, up to your credit 
limit, to buy or lease goods, services or 
insurance wherever the Card is honored. 
You may also use your Card to get a cash 
advance from participating financial 
institutions. However, you agree not to 
use your Card for any transaction that is 
illegal under applicable federal, state or 
local law, and you understand that any 
such use will constitute an event of 
default under this agreement. We are not 
responsible for the refusal of anyone to 
honor your Card. 

4.  Monthly statements—We will send 
you a statement at the end of each billing 
cycle in which the Account has a 
balance. The due date for your payment 
will be 25 days after the last day covered 
by the statement. 

Payments—You agree to make the 

5. 
minimum monthly payments that are 
described in the Approval Letter, and to 
follow the payment instructions on your 
monthly statement. We may accept late 
payments, partial payments, post- dated 
checks, or any form of payment 
containing a restrictive endorsement, 
without losing any of our rights under this 
agreement. Our acceptance of checks or 
money orders labeled “payment in full” or 
words to that effect, will not constitute an 
accord and satisfaction nor a waiver of 
any rights we have to receive full 
payment. Payments on your Account that 
exceed the minimum payment due will be 
allocated first to the Account balance 
with the highest APR, and then to each 
consecutive Account balance bearing the 

next highest APR, at the time payment is 
posted to your Account. Payments on 
your Account that do not exceed the 
minimum payment due will be applied in 
the following order: finance charges, 
fees, any applicable installment balance 
minimum amount due that is calculated 
separately from the minimum payment 
due, the Account balance with the lowest 
APR, then to each consecutive Account 
balance bearing the next lowest APR at 
the time payment is posted to your 
Account. 

6.  Balance Computation Method—
We figure the interest charge on your 
account by applying the periodic rate, as 
stated in the enclosed pricing 
information, to the “average daily 
balance” of your account. To get the 
“average daily balance” we take the 
beginning balance of your account each 
day, add any new 
purchases/advances/fees, and subtract 
any unpaid interest or other finance 
charges and any payments or credits. 
This gives us the daily balance. Then, we 
add up all the daily balances for the 
billing cycle and divide the total by the 
number of days in the billing cycle. This 
gives us the “average daily balance.” 

7.  Cash advance fee—Cash 
advances are subject to the cash 
advance fee stated in the enclosed 
disclosure table. The cash advance fee 
is a finance charge and is imposed on 
the date of the cash advance. Interest 
does not accumulate on this fee. The 
following transactions will be treated as 
cash advances: 

•  Using your Card to obtain cash 
from a participating Automated 
Teller Machine(“ATM”); 

•  Using your Card to obtain cash 
from a participating financial 
institution; 

•  Obtaining money orders, travelers 
checks, foreign currency, lottery 
tickets, casino chips, vouchers 
redeemable for cash or similar 
items; 

•  Balance Transfers, if identified as 
cash advances on your Approval 

Letter 

8.  Annual fee—The annual fee, if 
there is one on the Account, is stated in 
the enclosed pricing information. The 
annual fee is payable whether or not you 
use the Card. 

Liability for unauthorized use—If 
9. 
you notice the loss or theft of your Card 
or a possible unauthorized use of your 
Card or Account, you should write to us 
immediately at: 

P.O. Box 10409 
Des Moines, IA 50306-0409 
or call us at 1-800-234-5354.  

You will not be liable for any 
unauthorized use that occurs after you 
notify us. You may, however, be liable 
for unauthorized use that occurs before 
your notice to us. 

However, if you exercise reasonable 
care in safeguarding your card from risk 
of loss or theft and, upon discovering the 
loss or theft promptly report the loss or 
theft to us, you will not be liable for any 
unauthorized transactions. In any case, 
your liability will not exceed $50. 

10.  Default—You will be in default if 
you fail to make any minimum payment 
or other required payment by the date 
that it is due. You also will be in default if 
you violate any other provision of this 
agreement and such violation materially 
impairs the prospect of you paying the 
amount due on the Account. Upon 
default, we may demand immediate 
payment of the entire amount due on the 
Account and we may enforce our right to 
this payment as permitted by law. 

11.  Consent to Security Interest—
You grant us a security interest in all 
individual and joint share and/or deposit 
accounts you have with us now and in 
the future to secure your credit card 
account. When you are in default, you 
authorize us to apply the balance in 
these accounts to any amounts due. 
Shares and deposits in an Individual 
Retirement Account, and any other 
account that would lose special tax 
treatment under state or federal law if 
given as security, are not subject to the 
security interest you have given in your 

shares and deposits. For example, if you 
have an unpaid credit card balance, you 
agree we may use the funds in your 
account(s) to pay any or all of the unpaid 
balance. By using your credit card, you 
are affirmatively agreeing that you are 
aware that granting a security interest as 
a condition for the credit card and you 
intend to grant a security interest. 

12.  Cross-Collateralization—Credit 
extended under this credit card is 
secured by various personal property 
and money including, but not limited to 
any good you purchase with this account 
any shares you specifically pledged as 
collateral for this account and collateral 
securing other loans you have with us, 
excluding dwellings.  

International transactions—When 

13. 
you use your Card for a transaction 
denominated in a currency other than 
U.S. dollars, the transaction amount will 
be converted into U.S. dollars by 
applying an exchange rate selected by 
Mastercard International from among the 
range of rates available in wholesale 
currency markets or the government-
mandated rate on the date the 
transaction is processed. The rate 
chosen may vary from the rate the 
Mastercard International itself receives. 
When you use your Card in a transaction 
outside of the United States to make a 
purchase, obtain a cash advance, obtain 
a credit voucher, or reverse any of these 
transactions, a finance charge will be 
assessed against your Account, as 
stated in the pricing information. The 
foreign transaction Fee is imposed on 
the date of the transaction. Interest does 
not accrue on the foreign transaction fee. 

14.  Credit reporting—You authorize 
us to obtain credit reports on you when 
opening, renewing or reviewing your 
Account, and you authorize us to 
disclose information regarding your 
Account to credit bureaus and other 
creditors who may inquire of us about your 
credit standing. If you think we reported 
erroneous information to a credit 
reporting agency, write us at the 
Cardmember Service address on your 
billing statement. We will promptly 
investigate the matter and, if we agree 
with you, we will contact each credit 

reporting agency to which we reported 
request a correction. If, after our 
investigation, we disagree with you, we 
will tell you in writing or by telephone 
how to submit a statement to those 
agencies for inclusion in your credit 
report. 

15.  Other fees—The following charges 
will be charged to your Account as 
appropriate: 

A.  Late and returned payment fees--The 

following types of fees may be 
imposed, if applicable: 

•  Late Payment Fee: A late payment 
fee, in the amount indicated in the 
enclosed pricing information, may 
be imposed if the required 
minimum payment due is not 
received by the due date listed on 
the monthly periodic statement. 

•  Returned Payment Fee: A 

returned payment fee, in the 
amount indicated in the enclosed 
pricing information, may be 
imposed if your payment is 
returned for any reason. 

B.  Replacement Cards, copies, and 
special services. We may charge 
you a reasonable fee for issuing 
replacement cards, expediting 
delivery of your card, an expedited 
payment method using a service 
representative, providing photocopies 
and reprints that you request, and 
other special services as allowed by 
law. 

16.  Amendments—We may amend or 
cancel this agreement at any time by 
getting your consent as provided by law 
or by giving you a notice of the 
amendments. Cards are property of 
Credit Union of Texas and must be 
returned at our request. 

17.  Military Lending Act—Federal law 
provides important protections to 
members of the Armed Forces and their 
dependents relating to extensions of 
consumer credit. In general, the cost of 
consumer credit to a member of the 
Armed Forces and his or her dependent 
may not exceed an annual percentage 
rate of 36 percent.