CREDIT LINE ACCOUNT AGREEMENT 
AND FEDERAL DISCLOSURE STATEMENT

THIS  IS  YOUR  CREDIT  LINE  ACCOUNT  AGREEMENT  AND  IT  INCLUDES  NECESSARY  FEDERAL 
TRUTH-IN-LENDING  DISCLOSURE  STATEMENTS,  PLATINUM  CLASSIC  MASTERCARD,  WORLD 
MASTERCARD,  AND  PLATINUM  SECURE  MASTERCARD  AGREEMENTS,  AND  ANY  SPECIAL 
INSTRUCTIONS  REGARDING  THE  USE  OF  YOUR  PLATINUM  CLASSIC  MASTERCARD,  WORLD 
MASTERCARD,  AND  PLATINUM  SECURE  MASTERCARD  CREDIT  CARDS,  AND/OR  ANY  OTHER 
ACCOUNT  ACCESS  DEVICE.  PLEASE  BE  CERTAIN  TO  READ  THIS  AGREEMENT  CAREFULLY  AND 
NOTIFY US AT ONCE IF ANY PARTS ARE UNCLEAR. 

Interest Rate and Interest Charges

Annual Percentage Rate (APR)
For Purchases

Platinum Classic Mastercard: ________%

This APR will vary with the market based on the Prime Rate.

World Mastercard: _______%

This APR will vary with the market based on the Prime Rate.

Platinum Secure Mastercard: _______%

This APR will vary with the market based on the Prime Rate.

Annual Percentage Rate (APR)
For Balance Transfers

Platinum Classic Mastercard: ________%

This APR will vary with the market based on the Prime Rate.

World Mastercard: _______%

This APR will vary with the market based on the Prime Rate.

Platinum Secure Mastercard: _______%

This APR will vary with the market based on the Prime Rate.

Annual Percentage Rate (APR)
For Cash Advances

Platinum Classic Mastercard: ________%

This APR will vary with the market based on the Prime Rate.

World Mastercard:  ________%

This APR will vary with the market based on the Prime Rate.

Platinum Secure Mastercard: _______%

This APR will vary with the market based on the Prime Rate.

Personal Line of Credit: _______%

Paying Interest

For  Mastercard,  We  will  not  charge  You  interest  on  purchases  if  You  pay  Your  entire 
balance owed each month within 25 days of Your statement closing date. We will begin 
charging interest on cash advances and balance transfers on the transaction date.

For Credit Card Tips from 
the Consumer Financial 
Protection Bureau

To learn more about factors to consider when applying for or using a Credit 
Card, visit the website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore. 

Fees 

Transaction Fees 

  Foreign Transaction 
  Cash Advance 
  Overdraft Transfer 
  Balance Transfer 

For Mastercard, except World, 1.00% of each transaction in U.S. Dollars. 
For Mastercard, 3.00% of the advance. 
Except Mastercard, $10.00 per transfer. 
For Mastercard, 3.00% of each transfer. 

Please refer to TOP OF PAGE 2 for more important information about Your Account 

Copyright Oak Tree Business Systems, Inc., 2007-2022. All Rights Reserved.                                             Page 1 of 5                                                                                                            OTBS 016Y FRB_WEB ARKA (6/22)  

Fees (continued)

Penalty Fees

 Returned Payment

 Late Payment

For Mastercard, up to $25.00
Except Mastercard, $35.00
For Mastercard, up to $40.00
Except Mastercard, 20.00% of the interest due, $35.00 minimum

How We Will Calculate Your Balance: For Personal Line of Credit, We use a method called "daily balance." For Mastercard, We 
use a method called "average daily balance (including new purchases)." In all cases, see Your Account Agreement for details. 

Billing  Rights:  Information  on  Your  rights  to  dispute  transactions  and  how  to  exercise  those  rights  is  provided  in  Your  
Account Agreement. 

Please refer to PAGE 1 for more important information about Your Account 

In this Agreement, the reference to "We,” "Us," "Our" and "Credit Union" mean ARKANSAS FEDERAL CREDIT UNION ("ARKANSAS FEDERAL"). The words "You" and "Your" 
mean each person accepting this Agreement. If this is a joint Account, read singular pronouns in the plural. The words "Card" and "Credit Card" mean any Platinum Classic 
Mastercard, World  Mastercard,  or  Platinum  Secure  Mastercard  Credit  Card  issued  to  You  by  Us  and  any  duplicates  or  renewals.  Convenience  Checks  mean  the  special 
Account access devices that We may provide for Your use from time to time. 

You, as the Borrower, under a Credit Line Account ("Account"), understand that the following Federal Disclosure Statement and the terms and conditions found herein constitute 
Our Agreement with You. You may request advances on Your Account through a variety of means which could include (but may not be limited to) telephonic requests, advance 
request forms, vouchers, checks, charge slips, Convenience Checks, Check Cards, ATM Cards, Credit Cards, wire transfers, direct transfers and/or wire transfers to specific 
payees identified by You, direct transfers to Your share/share draft or other Credit Union account and the like. Regardless of the means by which any advance is made, You 
promise to pay Us all amounts charged to Your Account by You or by any user who has access to Your Account, with actual, apparent or implied authority for use of Your 
Account, including Finance Charges and other fees or charges described herein. 

FEATURE CATEGORIES. Your Account has Feature Categories which may include Personal Line of Credit (including Overdraft Protection), Platinum Classic Mastercard, 
World Mastercard, or Platinum Secure Mastercard. 

Account Feature Categories 

Variable Rate 

Margin 

Index 

Daily Periodic 
Rate 

Platinum Classic Mastercard 

__________ 

__________ 

____________% 

World Mastercard  

__________ 

__________ 

____________% 

Platinum Secure Mastercard 

__________ 

__________ 

____________% 

Personal Line of Credit 

____________% 

Annual 
Percentage Rate 

____________% 

____________% 

____________% 

____________% 

ADVANCES.  Whenever  You  request  a  transaction,  We  may  require  You  to  prove 
Your  identity.  Advances made on  Your Account  will  be  processed  according  to the 
instructions You give Us (such as by wire transfer, direct transfer to Your Credit Union 
account or by other such means) and You authorize Us to do this, or We may draw a 
draft or check made payable to You and mail it to You. When the amount advanced 
appears on a subsequent statement, that will be conclusive evidence of Your advance 
request unless You notify Us that You disagree with any such item appearing on Your 
periodic  statement  according  to  the  provision  of  this  Agreement  titled  "Your  Billing 
Rights: Keep this Document for Future Use." You understand that whether or not any 
specific secured advance request is approved may be determined by how much equity 
You have or will have in the shares, certificates and/or Collateral offered as security. 

SECURITY. As permitted by law, to secure all transactions under this Agreement in 
either  joint  or  individual  Accounts,  We  have  the  right  to  impress  and  enforce  a 
statutory  lien  against  Your  shares  on  deposit  with  Us  (other  than  those  deposits 
established  under  a  governmental  approved  tax  deferral  plan  such  as  an  IRA  or 
Keogh account), and any dividends due or to become due to You from Us to the 
extent that You owe on any unpaid balance on Your Account and We may enforce 
Our  right  to  do  so  without  further  notice  to  You.  Additionally,  You  agree  that We 
may set-off any mutual indebtedness. 

You acknowledge that You own any certificates, shares and/or Collateral pledged as 
security and that there are no other liens against them other than Ours. You agree to 
perform all acts which are necessary to make Our security interest in the certificates, 
shares and/or Collateral being pledged enforceable. 

For advances under any certificate secured Feature Category, all certificates which 
are pledged as Collateral must be renewed until Your outstanding Account balance 

is  paid  in  full.  Failure  to  renew  any  certificates  securing  any  advance  will  cause 
Your entire outstanding Account balance to become immediately due and payable. 

OTHER SECURITY. Collateral (other than household goods or any dwelling) given 
as security under this Agreement or for any other loan You may have with Us will 
secure  all  amounts  You  owe  Us  now  and  in  the  future  if  that  status  is  reflected  
in the "Truth-In-Lending Disclosure" in any particular Agreement evidencing  
such debt.      

CONSENSUAL  LIEN  ON  SHARES.  You  grant  and  consent  to  a  lien  on  Your 
shares with Us (except for IRA and Keogh accounts) and any dividends due 
or to become due to You from Us to the extent You owe on any unpaid Credit 
Card balance. 

ACCOUNT  RESTRICTIONS. In  order  to  receive  and  maintain  a  Platinum  Secure 
Mastercard Credit Card, You agree to give Us a specific pledge of shares which will 
equal  Your  credit  limit.  In  the  event  that  You  default  on  Your  Platinum  Secure 
Mastercard Credit Card, We may apply these shares toward the repayment of any 
amount owed on Your Account. You may cancel Your Platinum Secure Mastercard 
Credit  Card  at  any  time  by  paying  any  amounts  owed  on  Your  Account.  To  be 
certain  that Your  entire  balance  and  all advances on Your Account are  paid,  any 
shares pledged may not be available to You for 30 days after You have cancelled 
and any outstanding balance is paid in full. 

LINE  OF  CREDIT  LIMITS.  You  will  be  notified  of  each  specific  Credit  Limit  for  
each  Feature  Category  for  which  You  are  approved.  Unless  You  are  in  default,  
any  Credit  Limits  established  for  You  will  generally  be  self-replenishing  as  You 
make payments. 

Copyright Oak Tree Business Systems, Inc., 2007-2022. All Rights Reserved.                                             Page 2 of 5                                                                                                            OTBS 016Y FRB_WEB ARKA (6/22)  

You will keep Your unpaid balance within Your Credit Limit set by Us, and You will 
pay any amount over Your Credit Limit on Our demand whether or not We authorize 
the  advances  which  caused  You  to  exceed  Your  Credit  Limit.  Even  if  Your  unpaid 
balance is less than Your Credit Limit, You will have no credit available during any 
time that any aspect of Your Account is in default. 

other charges and subtract any payments, credits and unpaid Finance Charges. This 
gives us the daily balance. Then, we add up all the daily balances for the billing cycle 
and divide them by the number of days in the billing cycle. The Finance Charge for a 
billing cycle is computed by multiplying the average daily balance subject to a Finance 
Charge by the Monthly Periodic Rate. 

JOINT ACCOUNTS. Each Borrower will be responsible, jointly and severally, for the 
repayment of any amounts owed. If any Account access device, such as a Personal 
Identification  Number  (PIN)  is requested  and approved,  You  understand that any 
such  Account  access  device(s)  will  be  mailed  to  the  Borrower  that  initiated  such 
request,  at  the  address  that  We  have  on  file.  We  may  refuse  to  follow  any 
instructions which run counter to this provision. 

MINIMUM MONTHLY PAYMENTS (PAYMENT SCHEDULE). Though You need only pay 
the Minimum Monthly Payments, You understand that You have the right to repay at any 
time without penalty. You also understand that You will only be charged periodic Finance 
Charges  to  the  date  You  repay  Your  entire  balance.  You  may  make  larger  payments 
without  penalty.  Any  partial  payment  or  prepayment  will  not  delay  Your  next  scheduled 
payment. All payments to Us must be in lawful money of the United States. We may apply 
each payment to whichever Feature Category We wish. For all Feature Categories (except 
Mastercard), payments will be applied first to any Late Charges owing, then to the Finance 
Charge due, then to the outstanding principal balance. Mastercard Payments will be applied 
in the following order: (a) any Finance Charges due; (b) any other fees and charges owing; 
(c) any Late Charges owing; and then to (d) the balance bearing the lowest rate of interest, 
and  then  to  each  successive  balance  bearing  the  next  lowest  rate  of  interest,  until  the 
minimum payment is depleted. As permitted by law, any amounts paid in excess of the 
Minimum Monthly Payment will first be applied to the balance bearing the highest rate of 
interest, and then to each successive balance bearing the next highest rate of interest, until 
the payment is depleted. 

Any unpaid portion of the Finance Charge will be paid by subsequent payments and 
will  not  be  added  to  Your  principal  balance.  You  understand  that  any  delay  in  the 
repayment of Your unpaid balance will increase Your periodic Finance Charges and 
any acceleration in the repayment of Your unpaid balance will decrease Your periodic 
Finance Charges. 

Personal Line of Credit Minimum Monthly Payments will be established and fixed at 
the  time  of  each  advance  at  an  amount  equal  to  2.00%  of  Your  then  outstanding 
balance, subject to the lesser of $35.00 or Your balance. 

Platinum  Classic  Mastercard,  World  Mastercard,  and  Platinum  Secure  Mastercard 
Minimum Monthly Payments  will be an amount equal to 2.00% of Your new unpaid 
balance  at  the  end  of  each  billing  cycle,  subject  to  the  lesser  of  $20.00  or  Your 
balance,  plus  any  portion  of  the  Minimum  Payments  shown  on  prior  statement(s) 
which remains unpaid, plus any amount that exceeds Your approved Credit Limit. 

You may, by separate agreement, authorize Us to charge  Your payment directly to 
Your share or share draft account. 

LATE  CHARGE  (EXCEPT  FOR  MASTERCARD).  If  Your  payment  is  more  than  7 
days late, You will be charged the greater of 20.00% of the interest due or $35.00. 

OTHER FEES AND CHARGES (EXCEPT FOR MASTERCARD). You will be charged 
the following fees associated with the use of Your Account: (a) $35.00 for any check 
(or other negotiable instrument used for payment) which is returned unpaid; and (b) a 
$10.00 overdraft transfer fee FINANCE CHARGE for each such transfer You obtain. 

FINANCE  CHARGES  (EXCEPT  FOR  MASTERCARD).  A  Finance  Charge  will  be 
assessed on any unpaid principal balance for each Feature Category of Your Account 
for the period such balance is outstanding. Balances change each time advances are 
made, payments are made or credits given under any Feature Category. The Finance 
Charge begins to accrue on the date of each advance and there is no grace period. 

You can avoid Finance Charges on purchases by paying the full amount of the entire 
balance owed each month within 25 days of your statement closing date. Otherwise, 
the  new  balance  of  purchases,  and  subsequent  purchases  from  the  date  they  are 
posted  to  Your  Account,  will  be  subject  to  a  Finance  Charge.  Cash  advances  and 
balance transfers are always subject to a Finance Charge from the later of the date 
they are posted to Your Account or from the first day of the billing cycle in which the 
cash advance is posted to Your Account. 

MASTERCARD VARIABLE RATE. All credit advances are subject to a Variable Rate 
which is based on the highest Prime Rate as published in the Money Rates section of 
The Wall Street Journal in effect on the 25th day of each calendar month of each year 
("Index")  plus  Our  Margin.  The  Index  plus  the  Margin  equals  the  Interest  Rate. 
Changes in the Index will cause changes in the Interest Rate on the first day of the 
billing  cycle  in  the  calendar  month  immediately  following  any  such  change  in  the 
Index.  Increases  or  decreases  in  the  Interest  Rate  will  cause  like  increases  or 
decreases  in  the  Finance  Charge  and  will  affect  the  number  of  Your  regularly 
scheduled payments. Your Interest Rate will never be greater than 18.00% and will 
apply to Your remaining principal balance. 

OVERDRAFT PROTECTION. We may transfer funds in the amount necessary (or in 
such increments as We may from time to time determine) to Your share draft account 
by  an  advance  on  Your  Personal  Line  of  Credit  Feature  Category,  subject  to  this 
provision,  to clear  any overdraft  on Your share draft  account. Whether or  not such 
transfers  occur  will  be  controlled  by  this  Agreement.  In  any  event,  You  hold  Us 
harmless for any and all liability which might otherwise arise if the transfer does not 
occur. Overdraft protection automatically ceases if this Agreement is ever cancelled 
or terminated or Your Account is in default. 

PERIODIC STATEMENTS. On a regular basis, You will receive a statement showing 
all transactions on Your Account including amounts paid and borrowed since Your last 
statement. We will mail You a statement each month in which there is a debit or credit 
balance or when a Finance Charge is imposed. We need not send You a statement if 
We  feel  Your  Account  is  uncollectible  or  if We  have  started  collection  proceedings 
against  You  because  You  defaulted.  EACH  STATEMENT  IS  DEEMED  TO  BE  A 
CORRECT  STATEMENT  OF  ACCOUNT  UNLESS  YOU  ESTABLISH  A  BILLING 
ERROR PURSUANT TO THE FEDERAL TRUTH-IN-LENDING ACT.  

OUR RESPONSIBILITIES TO HONOR CONVENIENCE CHECKS. We are under no 
obligation to honor Your Convenience Checks if: (1) by paying a Convenience Check, 
You  would  exceed  Your  Credit  Limit;  (2)  Your  Cards or  Convenience  Checks  have 
been  reported  lost  or  stolen;  and/or  (3)  Your  Account  has  been  cancelled  or  has 
expired.  If  a  postdated  Convenience  Check  is  paid  and,  as  a  result,  any  other 
Convenience Check is returned unpaid, We are not responsible for any resulting loss 
or liability. 

DEFAULT. You will be in default if: (a) You do not make any payment or perform any 
obligation under this Agreement, or any other agreement that You may have with Us; 
or (b) You should die, become involved in any insolvency, receivership or custodial 
proceeding brought by or against You; or (c) You have made a false or misleading 
statement in Your credit application and/or in Your representations to Us while You 
owe money on Your Account; or (d) A judgment or tax lien should be filed against You 
or any attachment or garnishment should be issued against any of Your property or 
rights, specifically including anyone starting an action or proceeding to seize any of 
Your funds on deposit with Us; and/or (e) We should, in good faith, believe Your ability 
to repay Your indebtedness hereunder is or soon will be impaired, time being of the 
very essence. 

HOW TO DETERMINE THE FINANCE CHARGE (EXCEPT FOR MASTERCARD). For 
all  Feature  Categories  except  Mastercard,  the  Finance  Charge  is  determined  by 
multiplying  Your  unpaid  balance  at  the  close  of  each  day  in  the  billing  cycle  being 
accounted for by the applicable Daily Periodic Rate. The unpaid balance is the balance 
each  day  after  payments,  credits,  and  unpaid  Finance  Charges to that  balance  have 
been  subtracted  and  any  new  advances,  or  other  charges  have  been  added  to  Your 
unpaid balance. These daily Finance Charges are then added together and the sum is 
the amount of the Finance Charge owed for the Feature Category being accounted for. 
The total Finance Charge You owe on Your Account for each billing cycle is the sum of 
all the Finance Charges due for all applicable Feature Categories. 

Upon any occurrence of default, We may, to the extent permitted by law, cancel Your 
rights under this Agreement, require the return of all access devices and declare the 
entire  balance  of  every  Feature  Category  of  Your  Account  immediately  due  and 
payable, without prior notice or demand.  

COLLECTION COSTS. In the event collection efforts are required to obtain payment 
on  this  Account,  to  the  extent  permitted  by  law,  You  agree  to  pay  all  court  costs, 
private process server fees, investigation fees or other costs incurred in collection and 
reasonable  attorneys'  fees  incurred  in  the  course  of  collecting  any  amounts  owed 
under this Agreement or in the recovery of any Collateral. 

MASTERCARD FINANCE CHARGES. In the case of any Credit Card transactions 
under  Your  Platinum  Classic  Mastercard,  World  Mastercard,  or  Platinum  Secure 
Mastercard Feature Categories, the balances subject to the periodic Finance Charge 
are the average daily transactions balances outstanding during the month (including 
new transactions).  

ENFORCEMENT. We do not lose Our rights under this or any related agreement if 
We delay enforcing them. We can accept late payments, partial payments or any other 
payments, even if they are marked "paid in full" without losing any of Our rights under 
this Agreement. If any provision of this or any related agreement is determined to be 
unenforceable or invalid, all other provisions remain in full force and effect. 

To get the average daily balance, We take the beginning balance each day, add any 
new  balance  transfers,  cash  advances,  insurance  premiums,  debit  adjustments  or 

NOTIFICATION OF ADDRESS CHANGE. You will notify Us promptly if You move or 
otherwise have a change of address. 

Copyright Oak Tree Business Systems, Inc., 2007-2022. All Rights Reserved.                                             Page 3 of 5                                                                                                            OTBS 016Y FRB_WEB ARKA (6/22)  

CHANGE  IN  TERMS.  We  may  change  the  terms  of  this  Agreement  by  mailing  or 
delivering to You written notice of the changes as prescribed by the Federal Truth-In-
Lending  Act.  To  the  extent  permitted  by  law,  the  right  to  change  the  terms  of  this 
Agreement  includes,  but  is  not  limited  to,  the  right  to  change  the  periodic  rate 
applicable to Your unpaid balance and/or future advances. 

INTEGRATED  DOCUMENTS.  Any  separate  sheet  of  paper  labeled  "Additional 
Disclosure  –  Federal  Truth-In-Lending  Act"  which  is  delivered  together  with  this 
Agreement  or  at  a  later  date  becomes  an  integrated  part  of  this  Agreement  
and Disclosure. 

CONSENT TO AGREEMENT. You acknowledge receipt of a copy of this Agreement. 
By signing the application; or by using Your Account or any Account access device; 
or by authorizing another to use Your Account, You agree to and accept its terms. 

UPDATING AND DISCLOSING FINANCIAL INFORMATION. You will provide facts 
to update information contained in Your original Account application or other financial 
information related to You, at Our request. You also agree that We may, from time to 
time, as We deem necessary, make inquiries pertaining to Your employment, credit 
standing  and  financial  responsibility  in  accordance  with  applicable  laws  and 
regulations.  You  further  agree  that  We  may  give  information  about  the  status  and 
payment history of Your Account to consumer credit reporting agencies, a prospective 
employer  or  insurer,  or  a  state  or  federal  licensing  agency  having  any  apparent 
legitimate business need for such information.  

TERMINATION. Either You or We may cancel Your Account or any particular Feature 
Category of Your Account, at any time, whether or not You are in default. You will, in any 
case, remain liable to pay any unpaid balances according to the terms of Your Account. 

GOVERNING  LAW.  This  Agreement  is controlled and  governed by the laws  of  the 
State of Arkansas except to the extent that such laws are inconsistent with controlling 
federal law. 

OWNERSHIP. Your Card remains Our property and may be cancelled by Us at any 
time  without  notice.  You  agree  to  surrender  Your  Card  and  to  discontinue  its  use 
immediately upon Our request. 

SPECIFIC TERMS APPLICABLE TO YOUR PLATINUM  
CLASSIC MASTERCARD, WORLD MASTERCARD,  
AND PLATINUM SECURE MASTERCARD CREDIT CARDS 

USE OF YOUR CARD. You may use Your Card to buy goods and services in any 
place that it is honored and to get cash advances at participating financial institutions. 
You agree not to use Your Card for illegal transactions including, but not limited to, 
advances made for the purpose of gambling and/or wagering  where such practices 
are in violation of applicable state and/or federal law. 

OWNERSHIP. Your Card remains Our property and may be cancelled by Us at any 
time  without  notice.  You  agree  to  surrender  Your  Card  and  to  discontinue  its  use 
immediately upon Our request. 

ISSUANCE OF A PERSONAL IDENTIFICATION NUMBER. We will issue, upon Your 
request, a Personal Identification Number (PIN) for use with participating Automated 
Teller  Machines  (ATMs).  This  PIN  is  confidential  and  should  not  be  disclosed  to 
anyone. You may use Your PIN to access Your Account and all sums advanced will 
be  added  to  Your  Account  balance.  In  the  event  a  use  of  Your  PIN  constitutes  an 
Electronic Funds Transfer, the terms and conditions of Your Electronic Fund Transfer 
Agreement may also affect Your rights.  

EFFECT  OF  AGREEMENT.  Even  though  the  sales,  cash  advance,  credit  or  other 
slips You may sign or receive when using Your Card contain terms, this Agreement is 
the contract which solely applies to all transactions involving the Card. 

UNAUTHORIZED  USE.  You  may  be  liable  for  the  unauthorized  use  of  Your  Card. 
You will not be liable for the unauthorized use that occurs after You notify Us of the 
loss, theft, or possible unauthorized use by calling Us at the telephone number shown 
in this Agreement or by writing to Us at the address shown in this Agreement. In any 
case, Your liability will not exceed $50.00. 

PRE-AUTHORIZED RECURRING CHARGES. You may, from time to time, establish 
preauthorized recurring charges be made on Your Account. You understand that any 
such preauthorized recurring charges will continue unless discontinued by You directly 
with the service provider with whom You preauthorized the recurring charge. 

To  ensure  that recurring  preauthorized charges  established  and  authorized  by  You 
are not interrupted in the event that Your Card or other Access Device is reissued, 
We  may,  but  are  under  no  obligation  to  do  so,  enroll  Your  account  in  automatic 
account  information  update  services  that  communicate  new  Card/Access  Device 
information to the service providers with whom You have established preauthorized 
recurring charges, the purpose of which is to ensure charges You authorize continue 
without interruption. 

REFUSAL TO HONOR CARDS OR CONVENIENCE CHECKS. We are not liable for 
the refusal or inability of merchants, financial institutions and others to accept the Cards 
or Convenience Checks, or electronic terminals to honor the Cards or complete a Card 
withdrawal, or for their retention of the Cards or Convenience Checks. 

FOREIGN  TRANSACTIONS.  For  transactions  initiated  in  foreign  currencies,  the 
exchange rate between the transaction currency and the billing currency (U.S. dollars) 
will be: (a) a rate selected by Mastercard from the range of rates available in wholesale 
currency markets for the applicable central processing date, which rate may vary from 
the rate Mastercard itself receives; or (b) the government-mandated rate in effect for 
the applicable central processing date. 

Except for transactions made through the use of any World Mastercard Credit Card, 
You will be charged 1.00% calculated on the final settlement amount for transactions 
that are initiated in foreign countries or foreign currencies. 

TRANSACTION SLIPS. Your monthly statement will identify that merchant, electronic 
terminal  or  financial  institution  at  which  transactions  were  made,  but  sales,  cash 
advances, credit or other slips cannot be returned with the statement. 

LATE CHARGE. If Your payment is not received by the payment due date, You will 
be charged the lesser of: (a) $29.00 (this amount will be $40.00 if You have incurred 
a late charge within six months of previously incurring a late charge); or (b) the amount 
of the required minimum payment. 

OTHER  FEES  AND  CHARGES.  You  will  be charged the following  fees  associated 
with the use of Your Card: (a) the lesser of $25.00 for any check (or other negotiable 
instrument  used  for  payment)  which  is  returned  unpaid,  or  the  required  minimum 
payment  amount  for  the  returned  payment;  (b)  an  amount  equal  to  3.00%  of  each 
cash advance; and (c) a balance transfer fee FINANCE CHARGE equal to 3.00% of 
each transfer. 

LOST CARDS OR CONVENIENCE CHECKS. To report lost or stolen Credit Cards 
or Convenience Checks, You will immediately call Us at the telephone number shown 
in this Agreement or write to Us at P.O. Box 24410, Little Rock, AR 72230.  

CREDITS.  If  a  merchant  who  honors  Your  Card  gives  You  credit  for  returns  or 
adjustments,  they  will  do  so  by  sending  Us  a  slip  which  will  be  posted  to  Your 
Account. If Your credits and payments exceed what You owe Us, We will hold and 
apply  this  credit  against  future  purchases  and  cash  advances,  or  if  it  is  $1.00  or 
more  refund  it  on  Your  written  request  or  automatically  deposit  it  to  Your  Share 
Account after 6 months. 

Your Billing Rights: Keep this Document for Future Use 

This notice tells You about Your rights and Our responsibilities under the Fair 
Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 

If You think there is an error on Your statement, write to Us at P.O. Box 24410, Little 
Rock, AR 72230. In Your letter, give Us the following information: 

 
 
 

Account information: Your name and Account number. 
Dollar amount: The dollar amount of the suspected error. 
Description of problem: If You think there is an error on Your bill, describe what 
You believe is wrong and why You believe it is a mistake. 

You must contact Us: 

  Within 60 days after the error appeared on Your statement. 
 

At least 3 business days before an automated payment is scheduled, if You want 
to stop payment on the amount You think is wrong. 

You must notify Us of any potential errors in writing. You may call Us, but if You do 
We are not required to investigate any potential errors and You may have to pay the 
amount in question. 

What Will Happen After We Receive Your Letter 

When We receive Your letter, We must do two things: 

1)  Within  30  days  of  receiving  Your  letter, We  must  tell  You  that We  received 
Your letter. We will also tell You if We have already corrected the error. 
2)  Within  90  days  of  receiving  Your  letter,  We  must  either  correct  the  error  or 

explain to You why We believe the bill is correct. 

While We investigate whether or not there has been an error: 

  We cannot try to collect the amount in question, or report You as delinquent on 

that amount. 

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 

The charge in question may remain on Your statement, and We may continue 
to charge You interest on that amount. 

  While You do not have to pay the amount in question, You are responsible for 

the remainder of Your balance. 

  We can apply any unpaid amount against Your Credit Limit. 

After We finish Our investigation, one of two things will happen: 

 

 

If We made a mistake: You will not have to pay the amount in question or any 
interest or other fees related to that amount. 
If We do not believe there was a mistake: You will have to pay the amount 
in  question,  along  with  applicable  interest  and  fees.  We  will  send  You  a 
statement  of  the  amount  You  owe  and  the  date  payment  is  due.  We  may 
then  report  You  as  delinquent  if  You  do  not  pay  the  amount  We  think   
You owe. 

If You receive Our explanation but still believe Your bill is wrong, You must write to Us 
within 10 days telling Us that You still refuse to pay. If You do so, We cannot report 
You as delinquent without also reporting that You are questioning Your bill. We must 
tell You the name of anyone to whom We reported You as delinquent, and We must 
let those organizations know when the matter has been settled between Us. If We do 
not follow all of the rules above, You do not have to pay the first $50.00 of the amount 
You question even if Your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 

If You are dissatisfied with the goods or services that You have purchased with Your 
Credit Card, and You have tried in good faith to correct the problem with the merchant, 
You may have the right not to pay the remaining amount due on the purchase. To use 
this right, all of the following must be true: 

1)  The purchase must have been made in Your home state or within 100 miles of 
Your current mailing address, and the purchase price must have been more than 
$50.00. (Note: Neither of these are necessary if Your purchase was based on 
an advertisement We mailed to You, or if We own the company that sold You 
the goods or services.) 

2)  You must have used Your Credit Card for the purchase. Purchases made with 
cash  advances from  an ATM or  with  a check that  accesses  Your  Credit  Card 
account do not qualify. 

3)  You must not yet have fully paid for the purchase.  

If  all  of  the  criteria  above  are  met  and  You  are  still  dissatisfied  with  the  purchase, 
contact Us in writing at P.O. Box 24410, Little Rock, AR 72230.  

While  We  investigate,  the  same  rules  apply  to  the  disputed  amount  as  discussed 
above. After We finish Our investigation, We will tell You Our decision. At that point, 
if We think You owe an amount and You do not pay, We may report You as delinquent. 

Copyright Oak Tree Business Systems, Inc., 2007-2022. All Rights Reserved.                                             Page 5 of 5                                                                                                            OTBS 016Y FRB_WEB ARKA (6/22)  

Interest Rate and Interest Charges

Annual Percentage Rate (APR)
For Purchases

PRICING INFORMATION ADDENDUM 
CREDIT CARD ACCOUNT
AGREEMENT AND DISCLOSURE

THIS IS YOUR ADDENDUM THAT CONTAINS PRICING INFORMATION FOR YOUR PLATINUM CLASSIC 
MASTERCARD,  WORLD  MASTERCARD,  AND  PLATINUM  SECURE  MASTERCARD  CREDIT  CARDS. 
PLEASE  BE  CERTAIN  TO  READ  THIS  ADDENDUM  CAREFULLY  AND  NOTIFY  US  AT  ONCE  IF  ANY 
PARTS ARE UNCLEAR. 

Platinum Classic Mastercard: 7.50% - 18.00% based on Your creditworthiness.

This APR will vary with the market based on the Prime Rate.

World Mastercard: 12.49% - 18.00% based on Your creditworthiness. 

This APR will vary with the market based on the Prime Rate.

Platinum Secure Mastercard: 18.00%

This APR will vary with the market based on the Prime Rate.

Annual Percentage Rate (APR)
For Balance Transfers

Platinum Classic Mastercard: 7.50% - 18.00% based on Your creditworthiness.

This APR will vary with the market based on the Prime Rate.

World Mastercard: 12.49% - 18.00% based on Your creditworthiness. 
This APR will vary with the market based on the Prime Rate.

Platinum Secure Mastercard: 18.00%

This APR will vary with the market based on the Prime Rate.

Annual Percentage Rate (APR)
For Cash Advances

Platinum Classic Mastercard: 7.50% - 18.00% based on Your creditworthiness. 

This APR will vary with the market based on the Prime Rate.

World Mastercard: 12.49% - 18.00% based on Your creditworthiness.

This APR will vary with the market based on the Prime Rate.

Platinum Secure Mastercard: 18.00%

This APR will vary with the market based on the Prime Rate.

We will not charge  You  interest on purchases  if  You  pay  Your  entire  balance owed  each 
month within 25 days of Your statement closing date. We will begin charging interest on cash 
advances and balance transfers on the transaction date.

Paying Interest

Fees 

Transaction Fees 

  Foreign Transaction 
  Cash Advance 
  Balance Transfer 

Except World Mastercard, 1.00% of each transaction in U.S. Dollars. 
3.00% of the advance. 
For Mastercard, 3.00% of each transfer. 

Penalty Fees

 Returned Payment
 Late Payment

Up to $25.00
Up to $40.00

How We Will Calculate Your Balance: We use a method called "average daily balance (including new purchases)."  In all cases, 
see Your Account Agreement for details. 

Billing  Rights:  Information  on  Your  rights  to  dispute  transactions  and  how  to  exercise  those  rights  is  provided  in  Your  
Account Agreement. 

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FINANCE CHARGES. In the case of any transactions under Your Account, the balances subject to the periodic Finance Charge are the average daily transactions balances 
outstanding during the month (including new transactions). Separate average daily balances are calculated for purchases, balance transfers, and cash advances (including 
convenience checks). 

To get the average daily balance for purchases, We take the beginning balance for purchases each day, add any new purchases, debit adjustments or other charges and 
subtract any payments, credits and unpaid Finance Charges. This gives Us the daily balance for purchases. Then, We add up all the daily balances for purchases during 
the billing cycle and divide them by the number of days in the billing cycle. This gives Us the average daily transactions balances for purchases. 

To get the average daily balance for balance transfers, We take the beginning balance for balance transfers each day, add any new balance transfers, debit adjustments 
or other charges and subtract any payments, credits and unpaid Finance Charges. This gives Us the daily balance for balance transfers. Then, We add up all the daily 
balances for balance transfers during the billing cycle and divide them by the number of days in the billing cycle. This gives Us the average daily transactions balances for 
balance transfers. 

To get the average daily balance for cash advances (including convenience checks), We take the beginning balance for cash advances (including convenience checks) each 
day, add any new cash advances, convenience checks, debit adjustments or other charges and subtract any payments, credits and unpaid Finance Charges.  This gives Us 
the daily balance for cash advances (including convenience checks). Then, We add up all the daily balances for cash advances (including convenience checks) during the 
billing cycle and divide them by the number of days in the billing cycle. This gives Us the average daily transactions balances for cash advances (including convenience checks). 

The Finance Charge for a billing cycle is computed by multiplying the average daily balance subject to a Finance Charge by the applicable Daily Periodic Rate times the number 
of days in the billing cycle. You can avoid Finance Charges on purchases by paying the full amount of the entire balance owed each month within 25 days of Your statement 
closing date. Otherwise, the new balance of purchases, and subsequent purchases from the date they are posted to Your Account, will be subject to a Finance Charge. Cash 
advances and balance transfers are always subject to a Finance Charge from the later of the date they are posted to Your Account or from the first day of the billing cycle in 
which the transaction is posted to Your Account. 

Your Platinum Classic Mastercard is subject to a current variable Daily Periodic Rate of 0.020548% - 0.049315% (corresponding to an ANNUAL PERCENTAGE RATE of 
7.50% - 18.00%), depending on Your creditworthiness. 

Your World  Mastercard  is  subject  to  a  current  variable  Daily  Periodic  Rate  of  0.04219%  -  0.049315%  (corresponding  to  an  ANNUAL  PERCENTAGE  RATE  of  12.49%  - 
18.00%), depending on Your creditworthiness. 

Your Platinum Secure Mastercard is subject to a variable Daily Periodic Rate of 0.049315% (corresponding to an ANNUAL PERCENTAGE RATE of 18.00%). 

VARIABLE RATE. All credit advances are subject to a Variable Rate which is based on the highest Prime Rate as published in the Money Rates section of The Wall 
Street Journal in effect on the 25th day of each calendar month of each year ("Index") plus Our Margin. The Index plus the Ma rgin equals the Interest Rate. Changes in 
the Index will cause changes in the Interest Rate on the first day of the billing cycle in the calendar month immediately fol lowing any such change in the Index. Increases 
or decreases in the Interest Rate will cause like increases or decreases in the Finance Charge and will affect the number of Your regularly scheduled payments. Your 
Interest Rate will never be greater than 18.00% and will apply to Your remaining principal balance. 

For Platinum Classic Mastercard, and World Mastercard Your Margin will be determined by Your creditworthiness, and for Platinum Classic  Mastercard the Margin will be 
2.75% - 14.74%, and for World Mastercard the Margin will be 7.74% - 14.74%. For Platinum Secure Mastercard the Margin will be 14.75%. 

Copyright Oak Tree Business Systems, Inc., 2007-2022. All Rights Reserved.                                             Page 2 of 2                                                                                                         OTBS 016A Y FRB_Web ARKA (6/22)