KINECTA FEDERAL CREDIT UNION
KINECTA MYPOWER MASTERCARD CREDIT CARD AGREEMENT AND DISCLOSURE
IMPORTANT - Retain for your records
Effective: 7/01/17
CARD AGREEMENT
This Kinecta MyPower MasterCard Credit Card Agreement and Disclosure (“Agreement”) is your contract with us. The Pricing Information Table below is a part of this Agreement and shows important information about your Account, such as your Annual Percentage Rate and certain fees. Any amendments to this Agreement are also part of this Agreement. Please read all parts of this Agreement and keep it for your records.
PRICING INFORMATION TABLE
Interest Rates and Interest Charges	
Annual Percentage Rate (APR) for Purchases	0% introductory APR for 6 months when you open your account. After that, your standard APR will be 8.99% to 18.00% based on your creditworthiness. This APR will vary with the market based on the Prime Rate.
APR for Balance Transfers	8.99% to 18.00% when you open your account, based on your creditworthiness. This APR will vary with the market based on the Prime Rate.
APR for Cash Advances	10.99% to 18.00% when you open your account, based on your creditworthiness. This APR will vary with the market based on the Prime Rate.
Penalty APR and When it Applies	None
Paying Interest	Your due date is at least 25 days after the close of each billing cycle. We will not charge you interest on purchases and balance transfers if you pay your entire balance by the due date each month. We will begin charging interest on cash advances on the transaction date.
Minimum Interest Charge	If you are charged interest, the charge will be no less than $1.00.
For Credit Card Tips from the Consumer Financial Protection Bureau	To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at http://www.consumerfinance.gov/learnmore
1
Fees
Annual Fee	None
Transaction Fees • Balance Transfer	None
• Cash Advance	None
• Foreign Transaction	None
Penalty Fees • Late Payment	None
• Returned Payment	None
How We Will Calculate Your Balance: We will use a method called “average daily balance (including new purchases).”
Loss of Introductory APR: We may end your introductory APR and apply the standard APR if you make a late payment.
Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided at the end of this Agreement.
Details About Your Interest Rates and Interest Calculations	Index	Margin	Periodic Rate	Corresponding Annual Percentage Rate (APR)
Purchases	4.25%	4.74-14.99%	0.75-1.50% (M)	8.99-18.00%
Balance Transfers	4.25%	4.74-14.99%	0.75-1.50% (M)	8.99-18.00%
Cash Advances	4.25%	6.74-16.99%	0.92-1.50% (M)	10.99-18.00%
(M) = Monthly periodic rate. A monthly periodic rate is the APR divided by 12.				
DEFINITIONS
The following definitions apply to this Agreement:
•	ACCOUNT: The line of credit associated with your Kinecta MyPower MasterCard Account with us.
•	ACCOUNT BALANCE: All authorized charges, plus any finance charges assessed on your Account, plus any other fees
and charges which you owe to us under the terms of this Agreement.
•	AUTHORIZED USER: Any person you allow to use your Account with a Card we provided with that person’s name.
•	BILLING PERIOD: The period of time between each date when we create a periodic statement for your Account. A Billing Period is usually 28 - 33 days. For each Billing Period, your statement will show any Transactions, other charges, payments and other credits posted during that Billing Period.
•	CARD: The Kinecta MyPower MasterCard issued to you (and any duplicates and renewals we may issue) used to access
your Account to obtain credit.
•	CONSUMER REPORTING AGENCY: An organization, such as Experian, Equifax and TransUnion, that compiles credit information for the purpose of generating consumer credit reports. It is also known as a “credit bureau” and a “credit reporting agency.”
•	LATE PAYMENT: A payment is late if you do not pay at least an amount equal to the Minimum Monthly Payment by the Payment Due Date.
•	RETURNED PAYMENT: A payment that is not honored by your financial institution.
•	TRANSACTION: A Purchase, Balance Transfer or Cash Advance, as applicable.
•	YOU, YOUR, and YOURS: Each and all of those who apply for or use the Card and/or Account.
•	WE, US, OUR and CREDIT UNION: KINECTA FEDERAL CREDIT UNION.
YOUR ACCOUNT
BINDING AGREEMENT: This Agreement takes effect once you activate your Card. Even if you do not use your Card, this Agreement will take effect unless you contact us to cancel your Account within 30 days after we sent you this Agreement.
2
ACCOUNT USE: Your Account use is subject to this Agreement. All Transactions are subject to our approval. You may use your Card to purchase goods and services in person, online, and by mail or telephone from merchants and others who accept MasterCard credit cards. In addition, you may obtain cash advances from the Credit Union, from other financial institutions or select merchants participating in the MasterCard program and from automated teller machines (ATMs) that provide access to the MasterCard system. Not all merchants or ATMs provide such access. You will need to use your Personal Identification Number (PIN) to obtain a cash advance from an ATM. A PIN may be obtained by calling (888) 891-2435. Finally, you may use your Account to transfer balances from other creditors, provided that we approve your request. Balance Transfers are subject to a $500 minimum transfer amount requirement.
RESPONSIBILITY: You must pay us for all amounts due on your Account, including: (1) Transactions you make, even if you did not present your Card or sign for the Transaction; (2) Transactions an Authorized User makes; (3) Transactions that other people make if you or an Authorized User let them use your Account; and (4) any fees and interest charges on the Account. Your agreement to repay us extends to the use of the Account by you or any other person you permit to use the Account, even if that person exceeds your permission. You cannot disclaim responsibility by notifying us, although we will close the Account if you so request. Your obligation to pay the Account Balance continues even though an agreement, divorce decree, or other court judgment to which we are not a party may direct someone else to pay the Account Balance. The Cards remain our property and you must recover and surrender to us all Cards upon our request and/or upon termination of this Account.
JOINT ACCOUNTS: If this is a joint Account, each of you will be individually and jointly responsible for paying all amounts owed under this Agreement. This means that we can require any one of you individually to repay the Account Balance. Each of you authorizes the other to make Transactions individually. Any one of you may close the Account and such closure will be effective as to all of you. You agree that all notices regarding the Account may be sent solely to the cardholder whose name and address appears on our billing records. If this is a joint account, neither party can be released from his or her obligations except upon the Credit Union’s approval.
SIGNATURE REQUIREMENT: In order for your Card to be valid, you must activate and sign the Card as soon as you receive it. However, your liability does not depend on whether or not you sign your Card.
CREDIT LIMIT AND CASH ADVANCE LIMIT: We assign a Credit Limit to your Account. Part of this Credit Limit may be available for Cash Advances. Your Cash Advance Limit is 50% of your available credit. Your Credit Limit will be reflected on each periodic statement. You agree to manage your Account so that: (1) your Account Balance (including fees and charges) is not more than your Credit Limit; and (2) your Cash Advance balance (including fees and charges) is not more than your Cash Advance Limit. However, if your Account Balance exceeds your Credit Limit or Cash Advance Limit, you are still obligated to pay us. We may increase or decrease your Credit Limit at any time and we may notify you of such increase or decrease by mail or through a statement sent to the primary accountholder’s address of record, in accordance with applicable legal requirements. If you object to any Credit Limit increase, you must notify us immediately. You or any co-borrower on the Account may request a change to the Credit Limit orally, in writing, or electronically, but any such request must be approved by us. If your Credit Limit is increased, you are immediately responsible for the new Credit Limit and any increase in the Account Balance even when it differs from an amount previously agreed to orally or in writing.
CONSUMER PURPOSES: You may use your Account only for personal, family or household uses; you may not use the Account for business purposes. If you do use your Account for business purposes, this Agreement still applies and you must pay us for those Transactions. We may close your Account if we learn that you are using it for business purposes.
UNLAWFUL TRANSACTIONS: Your Card or Account may not be used directly or indirectly in a manner that would constitute a crime under local, state or federal law, or in any illegal activity, including without limitation (1) any “racketeering activity” as defined in 18 U.S.C. § 1961, or (2) any gambling, gaming, betting, or similar activity or transaction. Further, you may not use your Card or Account for the purchase of any goods or services on the Internet that involve gambling, gaming, betting, or any similar transaction or activity. Such transactions include, but are not limited to, any quasi-cash or online gambling transaction, any electronic commerce transaction conducted over an open network, and any betting transaction including the purchase of lottery tickets or casino gaming chips/checks or off-track betting or wagering. Display of a payment card logo by an online merchant does not mean that internet gambling or other transactions are legal in the jurisdiction in which you are located. However, in the event that a charge or transaction described in this paragraph is approved and processed, you will still be responsible for such charges. If you use your Card or Account directly or indirectly in an unlawful manner you understand that your Account may be declared in default and that we may exercise any rights available to us, including, but not limited to, accelerating your Account Balance and demanding immediate payment thereof.
MOBILE PHONES OR OTHER DEVICES: Smart phones, tablets and other electronic devices can store your Card (such as through a mobile wallet). This means they can be used to make Purchases or other Transactions. Any such Transactions are covered
3
by this Agreement. Apps that use your Card to make Transactions may have separate terms of use. We are not responsible if you violate those terms, or for any consequences resulting from any violation.
AGREEMENT AND BENEFIT CHANGES
CHANGES TO THIS AGREEMENT: Account and Agreement terms are not guaranteed for any period of time. We may change this Agreement for any reason and at any time, subject to applicable law. This means that we can change rates and fees that apply to your Account. It also means we can add, remove, replace or modify provisions of this Agreement. If required by applicable law, we will give you notice of the changes. If you have the right to reject a change, we will notify you and tell you how to reject, unless you fail to make a required minimum payment within sixty (60) days after its due date. If we notify you of a change, we may do so on your periodic statement or send you a separate written notice, either of which may be sent to you in an electronic format if you have agreed to receive notices from us electronically. Except as prohibited by law, any change in terms will apply to your existing Account Balance as well as to future Transactions. We may change the terms of this Agreement based on information in your credit report, market conditions, business strategy or for any other reason.
CHANGING BENEFITS: We reserve the right to change or discontinue any benefit, rewards program, service or feature offered in connection with your Account, at any time and for any reason.
ANNUAL PERCENTAGE RATES AND INTEREST CHARGES
MASTERCARD VARIABLE RATE PROGRAM: This section explains how we calculate rates and interest charges applicable to your Account. We use annual percentage rates (APRs) to calculate interest charges on your Account. Our MasterCard program is a variable rate program, which means that your APR may increase or decrease each Billing Period while you maintain your Account with us. The APR that applies to your Account may vary with changes to the U.S. Prime Rate. The U.S. Prime Rate is the highest
U.S. Prime Rate published in The Wall Street Journal (the “Index”). In the event that the U.S. Prime Rate ceases to be published, changes in your APR will be related to a comparable index and we will inform you on your periodic statement or through a separate notice.
Your APR is subject to change each Billing Period based on an increase or decrease in the Index. We calculate your APR for Transactions by adding an amount, which we call the Margin, to the Index in effect as of the 15th day of each month preceding the start date of each Billing Period. These dates are referred to by us as “Adjustment Dates.” You can find the initial Index, Margin, Daily Periodic Rate and corresponding APR we use for your Account listed above in the section entitled Pricing Information Table.
Your APR will increase if the Index increases and decrease if the Index decreases. If your APR increases, then your interest charges and Minimum Payment Due may increase. If the Index changes, we will apply the new variable APR starting from the first day of the Billing Period after we take the Index from The Wall Street Journal. The new APR will apply to existing balances, as well as balances added to your Account after the change. We may waive an increase in the APR when such an increase can be made, but such a waiver will not be construed as a waiver of our right to increase the APR at a future date when entitled to do so.
There is no minimum APR that can apply during the term of this Agreement. The maximum APR that can apply during the term of this Agreement is 18.00%. There are no annual (or other) limitations on changes in the APR during the term of this Agreement.
INTEREST CHARGES: Interest charges will be imposed on Transactions only if you elect not to pay the entire Account Balance shown on your periodic statement by the Payment Due Date. If you elect not to pay the entire Account Balance shown on your periodic statement by the Payment Due Date, interest charges will be imposed on the unpaid Average Daily Balance of Transactions from the previous statement closing date and on the new Transactions from the date of posting to your account during the current Billing Period, and will continue to accrue until the closing date of the Billing Period preceding the date on which the entire Account Balance is paid in full.
We calculate interest on your Account each Billing Period by applying the Monthly Periodic Rate to the Average Daily Balance (including new Transactions). The following explains how we do this. To get the Average Daily Balance:
•	We start with the beginning balance of your account each day.
•	We add any new Transactions, fees and other charges
•	We subtract any credits or payments credited as of that day and any unpaid interest or other finance charges.
•	This gives us the daily balance. Then, we add up all the daily balances for the Billing Period and divide the total by the number of days in the Billing Period. This gives us the average daily balance.
GRACE PERIOD: You will not pay any interest on Purchases if you pay the Account Balance, including any Balance Transfers,
4
in full by the Payment Due Date shown on your periodic statement each Billing Period. We call this a grace period on Purchases. Generally you will have at least a 25-day grace period from the close of each Billing Period to pay the Account Balance without incurring additional interest. The Payment Due Date disclosed on each periodic statement provided to you is the last day of your grace period for that statement’s billing cycle. If you do not pay the Account Balance, including any Balance Transfers, in full by the Payment Due Date in a Billing Period, you will pay interest on your Purchases from the date they are posted to your Account. You also will not have a grace period on Purchases again until you pay the Account Balance in full by the Payment Due Date two (2) Billing Periods in a row.
There is no grace period on Cash Advances. This means you will pay interest on Cash Advances from the date these transactions post to your Account.
PAYMENTS
MINIMUM PAYMENT: Every month, you must pay at least the Minimum Payment Due by the Payment Due Date shown on your periodic statement. The Minimum Payment Due will be either (1) 2.0% of your Account Balance or $25.00, whichever is greater; or
(2) your Account Balance if it is less than $25.00. In addition, you must pay any amount past due, any late charge and any amount over the Credit Limit.
APPLICATION OF PAYMENTS: We decide how to apply your payments, up to the Minimum Monthly Payment amount, to the balances on your Account. We will apply the Minimum Monthly Payment amount in the following order (1) periodic interest charges and fees; (2) outstanding balances of Cash Advances, Balance Transfers, and Purchases previously billed, starting with the lowest APR first, and (3) current Cash Advances, Balance Transfers and Purchases, starting with the lowest APR first. If you pay more than the Minimum Payment Due amount, the amount in excess of the Minimum Payment Due will be applied first to the balances subject to the highest APR and then to balances subject to lower APRs, in descending order of APRs until all balances subject to an APR are paid in full. You must continue to make payments until you have paid the Account Balance in full.
PAYMENT INSTRUCTIONS: You must follow the instructions below when making a payment. If you do, we will credit the payment to your Account as of the day we receive it.
•	Payments should be sent to Kinecta Federal Credit Union, Attention: Card Services Department, P.O. Box 60083, City of Industry, CA 91716.
•	We must receive your payment on or before the Payment Due Date in order for your Account to be credited by the Payment Due Date.
•	You must pay in U.S. Dollars.
•	You must use a check or electronic debit issued by a financial institution in the United States (do not mail cash).
•	You must not send us a check dated after the date that we receiveit.
•	You must not enclose more than one check per envelope.
•	You must not include any restrictive endorsements on the check.
•	You must follow any additional payment instructions shown on your periodic statement.
If you do not pay in U.S. Dollars and we accept your payment, we will select the currency conversion rate, and you must pay our costs. If you do not follow our payment instructions, we may not accept your payment, or there may be a delay in crediting your Account. Either may result in late fees and additional interest charges to your Account. If you do not follow the payment instructions in this Agreement or on your periodic statement, we may accept your payment without losing our rights.
PREPAYMENT OR IRREGULAR PAYMENTS: Though you need only pay the Minimum Payment Due, you understand that you have the right to repay your Account Balance at any time without penalty. You also understand and agree that you will only be charged interest charges to the date you repay your entire Account Balance. You may make larger payments without penalty and this may reduce the total amount of interest charges that you will repay. If you pay more than the Minimum Payment Due in any month and there is still a balance due, you must continue to make Minimum Payments in future months. Any partial payment of your Account Balance will not advance your next payment due date(s). You understand and agree that any payment that (a) delays or (b) accelerates the repayment of your Account Balance will (a) increase or (b) decrease your Monthly Periodic interest charge.
PAYMENTS BY AUTOMATIC TRANSFER: By separate agreement, you may authorize us to automatically transfer the Minimum Payment Due from your Credit Union savings or checking account. If you request payment by automatic transfer, you understand and agree that no payment can or will be made if there are insufficient or uncollected funds in the designated savings or checking account to make the scheduled payment. Should this event occur, you understand and agree that you will not be released from making the payment. Any automatic transfer you have requested will remain in effect until you cancel it in writing or the
5
Account Balance is paid in full. To stop a payment by automatic transfer, you may send us a letter requesting that the payment be stopped. Your letter must be received by Kinecta Federal Credit Union, Attention: Card Services Department, P.O. 217, Manhattan Beach 90267, at least three (3) business days before the automatic payment is scheduled to occur. We may cancel this service at our discretion.
RECURRING PAYMENTS: The use of your Account to make preauthorized electronic recurring bill payments constitutes an “electronic fund transfer” as defined by the federal Electronic Fund Transfer Act and Regulation E. You may be able to place a stop payment on a preauthorized electronic recurring bill payment in accordance with the terms of our Agreements and Disclosures with you. Any such stop payment order is subject to a Stop Payment Fee as set forth in our Consumer Schedule of Fees and Charge for each stop payment order you give. A stop payment/revocation order does not release you from the obligation to pay for goods and services purchased from merchants.
PAYMENTS MARKED “PAID IN FULL”: Payments marked “paid in full” or other language used to indicate full satisfaction of indebtedness may be accepted by us without being bound by such language or waiving any rights under this Agreement. We will accept full satisfaction of indebtedness only in a written agreement, signed by an authorized representative of the Credit Union.
CREDIT REPORTING
CREDIT REPORTING: In connection with our issuance of a Card to you, we are allowed to obtain information about you. We get it from Consumer Reporting Agencies and other sources that provide consumer financial information. We are allowed to use the information for:
•	Renewal of your Account;
•	Credit Limit increases or decreases;
•	Administration or review of your Account, collection and any other servicing;
•	All other credit-related purposes connected with this Agreement;
•	Offers for other cards, insurance products and other services; and
•	Other uses permitted by law.
We report Account information in your name, as well as information about you to Consumer Reporting Agencies, on a monthly basis. The information we provide may appear on your credit reports. This can include information about:
•	Late Payments;
•	Returned Payments;
•	Over-the-credit-limit amounts; and
•	Other violations of this Agreement.
If you think we have given incorrect information to a consumer reporting agency about you (or about an authorized user), contact us at (877) 881-6023 and we will research it. We will let you know if we agree or disagree with you. If we agree with you, we will contact each Consumer Reporting Agency.
ACCOUNT INFORMATION, PRIVACY, AND COMMUNICATIONS
ACCURACY OF AND CHANGES TO ACCOUNT INFORMATION: You represent and warrant that the information provided in your credit application is accurate, and you agree to notify us in writing immediately if this information changes. If you do not, or if we ask you to verify your Account information and you cannot, we may suspend or close your Account.
INFORMATION SHARING: You understand and agree that we may share information about you and your Account as permitted by applicable law. This includes information we obtain from you and others. Our privacy notice, describes reasons the Credit Union can share its members’ personal information.
CONTACTING YOU: You agree that we (and/or our authorized agents) may contact you at any phone number, email address or mailing address you provide. This includes communications to mobile, cellular/wireless, or similar devices. We may contact you by live operator, auto-dialer, prerecorded or artificial voice, text or email. You agree to pay any charges assessed by your plan provider for communications we send to you, as well as communications you send tous.
CALL MONITORING: We may listen to and record telephone calls between you and us to monitor and improve the quality of service you receive.
NOTICES: We will send any notices to your billing address, or, if you have agreed to receive notices from us in an electronic format, we will send notices to you in an electronic form. We consider a notice sent as soon as we mail it. We consider an electronic
6
notice sent as soon as we email it, unless we receive notification that the email was undeliverable.
EMERGENCY CARD REPLACEMENT AND EMERGENCY CASH DISBURSEMENT: We may provide your personal information to MasterCard, Inc., its members, or their respective contractors for the purpose of providing you with emergency card replacement and emergency cash disbursement and you agree and consent to the release of this information.
AUTHORIZED USERS
ACCOUNT USE BY AUTHORIZED USERS: You may request to add one or more Authorized Users to your Account. If we approve your request, use of your Account by an Authorized User is subject to the terms of this Agreement. You must:
•	Obtain permission from each Authorized User before naming him or her as an Authorized User on your Account.
•	Make a copy of this Agreement available to each Authorized User.
•	Pay us for all charges incurred by each Authorized User.
•	Notify us to remove an Authorized User from your Account. If we remove an Authorized User, we may close your Account, open a new Account, and issue you a new Card.
We may limit the number of Authorized Users on your Account. You are responsible for:
•	Any Transactions made by an Authorized User on your Account.
•	Any Transaction made by an Authorized User even if the post date shown on your periodic statement for that Transaction occurs after the date you ask us to remove the Authorized User from your Account.
•	Any Transactions made by others if an Authorized User allows them to use your Account.
•	Fees and charges resulting from any Transactions made by an Authorized User or others if an Authorized User allows them to use your Account.
ACCOUNT INFORMATION RIGHTS FOR AUTHORIZED USERS: We are permitted to discuss your Account with an Authorized User. This includes giving him or her access to your Account information and history. You understand and agree that an Authorized User may use and receive information about the Account the same way you do. An Authorized User cannot add other Authorized Users, adjust the Credit Limit or close the Account.
WHAT CAN AUTHORIZED USERS DO?
•	Report lost or stolen Cards
•	Initiate billing disputes
•	Change the billing address for your Account
•	Obtain Account Information, such as Transaction histories
•	Request periodic statement copies
•	Make payments
•	Request refund checks
INFORMATION ABOUT AUTHORIZED USERS: You agree to give us certain personal information about each Authorized User. You must let each one know that you will give us that information and you must have his or her permission to do so. You must have permission from each one to allow us to share information about him or her as permitted by applicable law. This includes information we may obtain from you, any Authorized User and others. It also includes information about their Transactions on the Account.
CREDIT REPORTING: We report information about this Account to Consumer Reporting Agencies in the Authorized User’s name that may appear on their credit report. This could include information about:
•	Late Payments;
•	Returned Payments;
•	Over-the-credit-limit amounts; and
•	Other violations of this Agreement.
You understand and agree that you must let each Authorized User know that we report Account information in his or her name. Please also refer to the Credit Reporting section above.
DEFAULT, CLOSING OR SUSPENDING THE ACCOUNT
DEFAULT: You will be in default if:
7
•	You do not pay at least the Minimum Payment Due or other required payment by the due date;
•	You have a Returned Payment;
•	You do not honor any of the terms of this Agreement;
•	You make any false or misleading statements in any credit applicationor credit update;
•	Your creditworthiness is impaired;
•	You file for bankruptcy or some other insolvency proceeding is filed byor against you;
•	You are declared incompetent or mentally incapacitated, or you die; or
•	You are in default under any other loan you have with us (excluding real estate loans).
CLOSING OR SUSPENDING YOUR ACCOUNT; ACCELERATION: If any of the events listed above occurs, we may temporarily or permanently suspend any and all Account and Card privileges and/or we may demand immediate payment of the Account Balance. We may close or suspend your Account at any time, without notifying you, as permitted by law. If we ask, you must return your Card(s) to us, cut in half. You agree that you will not attempt to make a Purchase or obtain a Cash Advance after you have been notified that your privilege to use your Account has been terminated. We may cancel your current Card and issue you a substitute Card at any time. You may close your Account at any time by notifying us in writing, and you must include your signature. If we close or suspend your Account, or if you close your Account, you understand and agree that you remain obligated to repay the entire Account Balance. You understand and agree that interest charges at the APR as permitted under this Agreement will continue to accrue until you repay your entire Account Balance.
TRANSACTIONS
REFUSAL OF THE CARD: Most Transactions require approval of funds, which result in placing a hold against your Credit Limit. We do not guarantee approval of Transactions. We are not liable for those that are not approved, even if you have enough available credit on your Account. We may also limit the number of Transactions approved per day. We may, although we are not required to, approve Transactions above your available Credit Limit.
SUSPICIOUS ACTIVITY: We are committed to keeping your financial transactions as secure as possible. We use a credit card fraud detection system designed using neural network technology that “learns” your credit card purchase patterns. The system analyzes authorization requests for your Card in real time and compares them to your purchase history as well as current fraud trends. If we detect unusual transaction patterns, we can take action to reduce the potential for fraud, including but not limited to suspending credit privileges. As your profile and transactions change over time, the system updates its files. We reserve the right to identify Transactions as unauthorized or fraudulent and subsequently to decline those Transactions. We are not responsible for any loss or damage arising out of any declined Transaction.
TRAVEL ADVISORY: A Transaction in a geographic area where you do not usually use your Card may trigger the credit card fraud detection system. We encourage you to provide us with prior notice of any anticipated Card activity that may be out of your ordinary pattern of Card Transactions, such as high transaction amounts, high transaction volume, any anticipated transactions outside of the geographic areas where you normally use your card, and any anticipated transactions outside the U.S. You may provide this notice by calling:
•	Domestic: (877) 881-6023
•	International: (310) 643-2106
•	To verify Account activity if Card is blocked: (877) 881-6023.
MERCHANT FEES: Some merchants, including merchants outside the U.S., may charge you a fee to use your Card for a Purchase. The fee will be either a percentage of the amount of your Purchase or a flat fee, and will be added to the amount of your Purchase.
Usually, a merchant will tell you about this fee before you use your Card, but not always. We do not control these fees and we cannot prevent them.
MERCHANT DISPUTES: The Credit Union is not responsible for the refusal of any merchant or financial institution to honor the Account and/or Card. We are subject to claims and defenses (other than tort claims) arising out of goods or services you purchase with the Card only if you have made a good faith attempt but have been unable to obtain satisfaction from the merchant, and (1) your Purchase was made in response to an advertisement we sent or participated in sending you; or (2) your Purchase cost more than $50 and was made from a merchant in your state or within 100 miles of your current mailing address. Any other dispute you must resolve directly with the merchant.
RETURNS AND ADJUSTMENTS: If a merchant discloses a policy such as “no returns,” “no refunds,” “no return or credit without receipt,” “as is,” “store credit only” or “all sales final,” you will be bound by that policy when you use your Card to buy goods or services from that merchant. A merchant refund to your Account will post to your Account as a credit. We do not control
8
when a merchant sends an Account credit. We will choose how to apply the credit to your existing Account Balance. If a credit fails to post to your Account, you may request our help in having the credit applied to your Account by sending us a copy of the credit receipt issued by the merchant. You have the sole responsibility to obtain written proof of credit and to retain copies of credit receipts until the credit is properly applied to your Account. If your credits and payments exceed what you owe us, we will hold and apply this credit balance against future Transactions, or if it is $1.00 or more, refund it on your written request or automatically after six (6) months.
RECURRING AUTHORIZED TRANSACTIONS: If you authorize a merchant or any other person to charge your Account for recurring Transactions, you must notify the merchant if:
•	You want to discontinue these Transactions;
•	Your Account is closed;
•	Your Account number changes;
•	Your Card expiration date changes.
You are responsible for reinstating any recurring authorized Transactions.
INTERNET TRANSACTIONS: You may activate your Card in MasterCard’s SecureCode® program at www.kinecta.org. To complete transactions over the Internet, merchants may request your SecureCode® password to complete the transactions. If a password is not provided, or you do not successfully register with SecureCode®, the merchant may deny the transaction. If the password is incorrect, we may deny the transaction. You can select or change your password and view additional terms online at www.kinecta.org and clicking on the SecureCode® links under the credit card page. You acknowledge and agree that if you disclose your SecureCode® password to another person, you are authorizing that person to transact on your Account.
TERMS AND CONDITIONS APPLICABLE TO MASTERCARD CONVENIENCE CHECKS
CHECK USES: Convenience Checks (including balance transfer checks) are checks that the Credit Union may send you to access your Account from time to time. The following terms will apply to the use of those checks unless otherwise disclosed with the checks. You can use your Convenience Checks to purchase goods and services, to obtain cash up to the amount of your Cash Advance Limit, or to conduct Balance Transfers up to the amount of your Credit Limit. Use of Convenience Checks to purchase goods and services or to obtain cash up to the amount of your Credit Limit is considered a Cash Advance on your account. The Credit Union will charge interest beginning as of the date the Credit Union receives the Convenience Check. You cannot avoid paying interest on Convenience Check transactions. Any special rules applicable to credit card purchases described in this Agreement or any other features pertaining to card purchases do not applyto Convenience Checks.
LIMITATIONS: We are not required to honor a Convenience Check that will cause you to exceed your Credit Limit. We will not pay a Convenience Check if at the time that it is presented:
•	You are in default or we have suspended, terminated, or canceled your Account;
•	The Convenience Check is not in the form we have issued to you;
•	Your signature or the payee’s name or endorsement is missing on the Convenience Check or the Convenience Check
appears altered; or
•	Your Convenience Check is post-dated.
Convenience Checks may be used only by the person(s) whose name(s) is/are printed on the check. You are responsible for all authorized use of Convenience Checks. You may not use Convenience Checks to make a payment on any other obligation you have with the Credit Union, including paying any amount that you owe us pursuant to this Agreement. Certain merchants may inform you of their intent to convert your Convenience Check payment to an electronic ACH debit. For mailed payments, this notification will be provided at the time you receive a bill. For payments made in person, this notification will be provided at the time payment is made. You understand and agree that Convenience Checks are ineligible for conversion to an ACH debit and if presented by a merchant to us for payment, we are required to reject and return the entry. Using Convenience Checks for payments to merchants who have notified you of their intent to convert your check to an ACH debit may result in merchant returned item fees and/or late charges. You further understand and agree that you may not attempt to authorize a one-time advance from your Account via ACH by providing check information (such as the routing, account, and serial numbers) to a merchant or other payee in person, via the Internet or by telephone for the purpose of having such merchant or other payee electronically initiate a funds transfer. The Credit Union will not be liable for any fees you incur as a result of the Credit Union’s failure to honor a Convenience Check that is converted to an ACH debit.
PERIODIC STATEMENTS: Your periodic statement will show you an itemization of the Convenience Checks posted to your Account during the Billing Period. Convenience Checks paid by the Credit Union will not be returned to you with your periodic
9
statement.
RETURNED CONVENIENCE CHECK: The Credit Union will charge you a Returned Convenience Check Fee of $25 per returned check which will be billed to your Account if a Convenience Check(s) cannot be paid. The Credit Union may decline to honor such Convenience Checks if, for example:
•	The amount of the Convenience Check would cause you to exceed your Cash Advance Credit Limit;
•	If you are in default;
•	If you did not comply with the instructions included with the Convenience Check;
•	If the Convenience Check appears altered or is missing information;
•	The Convenience Check was used by someone other than the person to whom the Convenience Check was sent;
•	The Card has expired or was revoked;
•	Your Account is closed or suspended; or
•	The Convenience Check was converted to an ACH transaction.
STOP PAYMENT: Provided your request is timely, you may order a stop payment on a Convenience Check drawn on your Account. To stop payment on a Convenience Check, you must call us at (877) 881-6023 during regular business hours and provide us with the following information: the Account number, the payee, any check number that may be applicable, and the exact amount of the Convenience Check. If you order a stop payment on a Convenience Check orally, the order will be valid for only fourteen (14) days thereafter, unless confirmed in writing. Written stop payment orders will remain in effect only for six (6) months, unless renewed in writing. You have the burden of establishing the fact and amount of loss resulting from payment contrary to a binding stop payment. The Credit Union is not required to notify you when a stop payment order expires. If the Credit Union re-credits your Account after paying a Convenience Check over a valid and timely stop payment order, you agree to sign a statement describing the dispute with the payee, to assign to the Credit Union all of your rights against the payee or other holders of the check and to assist the Credit Union in any legal action. You agree to indemnify and hold the Credit Union harmless from all costs and expenses, including attorneys’ fees, damages, or claims, related to the Credit Union honoring your stop payment request or in failing to stop payment of an item as a result of incorrect information provided to the Credit Union or the giving of inadequate time to act upon a stop payment request.
SURRENDER OF CONVENIENCE CHECKS: Convenience Checks are the Credit Union’s property; the Credit Union reserves the right to revoke them at any time. You agree to return them at the Credit Union’s request.
MISCELLANEOUS
PROMOTIONAL RATE OFFERS: From time to time and at our discretion, we may offer you a promotional APR for all or any part of your Account Balance, Balance Transfer or future transactions. The period of time for which the promotional APR applies may be limited. Any applicable promotional APR, the corresponding periodic rates, and the period of time during which they are in effect will appear on the offer. Any promotional rate offer will be subject to the terms of the offer and this Agreement.
LOST OR STOLEN CARD, NOTIFICATION AND LIABILITY: You will notify us IMMEDIATELY if you believe that your Card, Account number, PIN, or any combination of the three has been lost or stolen by immediately calling us at (877) 881 -6023 between 12:00 a.m. and 11:59 p.m. PST, Monday through Friday, excluding holidays and weekends or after Credit Union hours at (877) 881-6023/International Number (310) 643-2106. Telephoning is the best way of keeping your possible losses down. You understand that your total liability to us will not exceed $50.00 for any Account and/or Card Transactions resulting from the loss, theft, or other unauthorized use of the Account and/or Card that occurs prior to the time you give notice to us. Your liability for unauthorized use may be lower in cases of MasterCard fraud in accordance with current MasterCard, Inc. Operating Rules.
You agree that in the event of a lost, stolen, not received or counterfeited card or fraudulent activity on your Account, you and all parties given access to the Account will complete an affidavit of forgery in a form approved by the Credit Union. You also agree to assist us in determining the facts, circumstances, and other pertinent information related to any loss, theft or possible unauthorized use of your Card, Account number or PIN and to comply with such other procedures as we may require in connection with our investigation.
INACTIVE ACCOUNT: If your Account does not have any activity for twelve (12) consecutive months, it will be considered an inactive account and your ability to take advances against your Credit Limit may be suspended. If your Account is inactive for twenty-four (24) consecutive months, we may close it.
10
PERIODIC STATEMENTS: Your Card or other Account activity will be reflected on your periodic statement (Statement). We will send you a Statement for each Billing Period in which Transaction activity has occurred on your Account, and at least quarterly if no activity has occurred. Your Statement will identify the merchant, electronic terminal, or financial institution at which transactions were made, but sales, cash advance, credit, or other receipts cannot be returned with the Statement. You agree to retain the copy of such receipts furnished at the time of the transaction in order to reconcile your Statement. If you request a copy of any sales draft or similar document, a Document Copy Fee may be imposed by us. This fee will not be imposed, however, if it was requested in connection with a billing error. Statements will be mailed or delivered electronically if you have agreed to receive notices from us in an electronic format only to the address of the person named first onthe Account.
ASSIGNMENT: We may sell, transfer or assign this Agreement and your Account to a third party at any time without notifying you. You may not sell, assign or transfer your Account or any of your obligations under this Agreement.
ENFORCING THIS AGREEMENT: We will not lose our rights under this Agreement because we delay in enforcing them or fail to enforce them. If any provision of this Agreement is found to be unenforceable, all other provisions of the Agreement will remain in effect.
INTEGRATED DOCUMENT(S): You understand and agree that any separate sheet of paper, which is delivered together with this Agreement and incorporates this Agreement by reference, is an integrated part of this Agreement. Any future amendments to this Agreement will be labeled as such and will form an integrated part of this Agreement.
COLLECTION COSTS: To the extent permitted by law, you are liable to us for our legal costs if we refer collection of your Account to an attorney who is not our salaried employee. These costs may include reasonable attorneys’ fees, as well as costs and expenses of any legal action. You understand and agree that interest charges will continue to accrue at the APR permitted under this Agreement until you repay your entire Account Balance.
UNFORSEEN CIRCUMSTANCES: From time to time, our services might be unavailable due to circumstances beyond our control, such as fires, floods, natural disasters, system failures or other unpredictable events. When this happens, you may not be able to use your Card or obtain information about your Account. We are not responsible or liable if this happens.
GOVERNING LAW: You understand and agree that this Agreement is made in California will be governed by the laws of the State of California to the extent that California law is not inconsistent with controlling federal law. You also understand and agree that California's choice of law rules will not be applied if they would result in the application of non-California law.
MEMBERSHIP REQUIREMENT: You understand and agree that you must be and remain a member in good standing with us to be eligible for continuing Account and/or Card privileges including future Transactions. You understand and agree that we may suspend or close the Account and/or Card privileges during any period in which you do not maintain your membership with us.
FINAL EXPRESSION: This Agreement is the final expression of the terms and conditions of your Account. This Agreement may not be contradicted by evidence of any alleged oral agreement.
COPY RECEIVED: You acknowledge receipt of a copy of this Agreement and agree to accept its terms.
NOTICE: See the statement below for important information regarding your right to dispute billing errors.
YOUR BILLING RIGHTS: KEEP THIS DOCUMENT FOR FUTURE USE
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.
What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us at: CARD SERVICES
Dispute Processing
P.O. Box 10409
Des Moines, IA 50306
In your letter, give us the following information:
11
•	Account information: Your name and account number.
•	Dollar amount: The dollar amount of the suspected error.
•	Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.
You must contact us:
•	Within 60 days after the error appeared on your statement.
•	At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong.
You must notify us of any potential errors in writing. You may call us; but if you do, we are not required to investigate any potential errors and you may have to pay the amount in question.
What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:
1.	Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error.
2.	Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.
While we investigate whether or not there has been an error:
•	We cannot try to collect the amount in question or report you as delinquent on that amount.
•	The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
•	While you do not have to pay the amount in question, you are responsible for the remainder of your balance.
•	We can apply any unpaid amount against your Credit Limit.
After we finish our investigation, one of two things will happen:
•	If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount.
•	If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you owe.
If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we reported you as delinquent; and we must let those organizations know when the matter has been settled between us. If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct.
Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.
To use this right, all of the following must be true:
1.	The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you or if we own the company that sold you the goods or services.)
2.	You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify.
3.	You must not yet have fully paid for the purchase.
If all of the criteria above are met and you are still dissatisfied with the purchase, you will contact us in writing at: CARD
SERVICES
Dispute Processing
P.O. Box 10409
Des Moines, IA 50306
While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent.
12