Milestone® Gold Mastercard® Cardholder Agreement

F03-W424-6 -0318

Dear Cardholder: 
This Agreement, as defined below, is your contract for your Account and: 

• Covers the terms that govern the use of your Milestone Gold

Mastercard Account;

• Outlines both your responsibilities and ours;
• Includes certain disclosures required by the Federal Truth in

Lending Act;

• Includes certain disclosures required by the Federal Military

Lending Act;

• Includes an Arbitration of Disputes Provision that will substantially

affect your rights unless you reject it, and;

• Contains important information about your Account.

We encourage you to read the Agreement and keep it for your records. 
Please  feel  free  to  call  us  with  any  questions  you  may  have.  We  look 
forward to serving you.

CARDHOLDER AGREEMENT 

This Agreement contains the terms that govern the use of your Milestone Gold Mastercard Account 
and outlines both your responsibilities and ours. Please read it in its entirety and keep it for your 
reference. In addition, any written application, acceptance certificate or other request you signed 
or otherwise submitted for this Account (the “Application”), your Card and the Card Carrier that 
we send with your Card, and your signature (including any electronic or digital signature) on any 
Application, sales slip or other evidence of indebtedness on your Account, are hereby incorporated 
into and made a part of this Agreement. This Agreement begins on the earlier of (i) the date you sign 
or otherwise submit an Application that is approved by us, or (ii) the first date that we extend credit 
to you on your Account, as evidenced by a signed sales slip or memorandum, a Cash Advance 
transaction, or otherwise. 

Definitions 
To simplify this Agreement for you, the definitions listed below will apply throughout, both in this 
Agreement and in your monthly Statements. In addition, the words you, your, and yours refer to the 
Cardholder(s) who holds the Card and is responsible for the Account, each of whom is individually 
and jointly obligated under this Agreement. The words we, us, and our refer to The Bank of Missouri, 
St. Robert, Missouri. 
Account: The credit card account for which you were issued a Card imprinted with your Account 
number and that is subject to all of the terms and conditions of this Agreement. 
ATM: Automated Teller Machine. 
Authorized User: Person who may use the Card but is not responsible for the repayment of the 
Account. Person must be at least 16 years of age. 
Billing Cycle: The time interval covered by a monthly Statement. Each Billing Cycle is approximately 
30 days in length; however, the specific period of time is described on each monthly Statement. 
Your Account will have a Billing Cycle even if a Statement is not required. 
Card: Any Milestone Gold Mastercard issued by us that you may use to obtain a Cash Advance, 
make Purchases, or lease goods or services on credit. Use of your Account number to obtain credit 
will be considered a use of the Card. 
Card Carrier: The carrier that contains your Card. 
Cardholder: The person to whom a Card is issued, or who has agreed to pay obligations arising 
from a Card issued to another person. 
Cash Advance: Credit extended to you in the form of a cash loan through any financial institution 
honoring the Card either presented directly or through any other credit instrument, check, device, 
overdraft coverage plan or ATM that we make available to you or that you use. All cash equivalent 
transactions will be treated as Cash Advances and will be billed to the Cash Advance segment of 
your Account. Transactions that we view as “cash equivalent transactions” include without limitation 
using your Card to purchase wire transfer money orders, bets, lottery tickets, casino gaming chips, 
and other similar products and services. 
Closing Date: The date of the last day of a Billing Cycle. 
Credit Limit: The maximum amount of credit available to you on your Account. Your Credit Limit will 
be disclosed on your Card Carrier and your monthly Statements. 
Purchase: Any extension of credit to your Account for the purpose of purchasing or leasing goods 
or services from participating establishments. 
Statement: A monthly document we provide to you showing Account information including, among 
other things, Purchase and Cash Advance transactions, credits and debits, payments, fees, and 
interest charges made to your Account during a Billing Cycle. 

Purchases and Cash Advances 
You may use your Card to purchase or lease goods or services from participating establishments. 
You  may  also  use  your  Card  to  obtain  Cash  Advances  from  your  Account  at  an  ATM,  or  by 
presenting it to any institution that accepts the Card for that purpose. There are dollar limitations 
on individual Cash Advance transactions, and we may set a Cash Advance Limit for your Account. 
Please contact us for information about the Cash Advance limitations that apply to your Account. In 
addition, we may limit your Account to only one Cash Advance transaction per day. 
You promise to pay us and are liable for all amounts resulting from the authorized use of your Card 
or Account, plus any applicable interest charges and other applicable charges or fees, payable in 
U.S. dollars. This includes amounts where you did not sign a purchase slip or other documents for 
the transaction. If you use your Account number without presenting your actual Card, such as for 
mail, telephone, or internet purchases, this will be treated the same way as if you presented your 
Card. Your promise to pay us will apply to your estate if you die. 
We  may  limit  and  restrict  the  use  of  the  Account/Card  at  our  discretion.  Such  limitations  and 
restrictions include, but are not limited to, gambling transactions, which include, but are not limited 
to, internet-related lottery tickets, casino gambling chips, off-track betting and wagers at racetracks. 
You remain responsible for use of your Account/Card in any such transactions. 
The Card may only be used for valid and lawful purposes. If you use, or you authorize someone 
else to use, the Card or Account for an unlawful or impermissible purpose, you will be responsible 
for such use and may be required to reimburse us or Mastercard for any amounts or expenses we 
or they incur as a result of such use. 
The Card is and remains our property, and you will surrender it to us at any time upon request. 

Your Credit Limit 
You may not use your Account in any way that would cause you to go over your Credit Limit. We 
may refuse to authorize or accept any transaction on your Account that would cause you to exceed 
your Credit Limit, even if you have authorized us to charge you an Overlimit Fee for doing so. We 
may temporarily agree to allow you to exceed your Credit Limit; however, in that case you must 
repay the excess amount according to the terms of this Agreement. Any transactions honored in 
excess of your Credit Limit will not result in an increase of your Credit Limit. We may at any time 
and without prior notice to you increase or decrease your Credit Limit, limit the Credit Limit for Cash 
Advances or take away your ability to obtain Cash Advances. 

MAKING PAYMENTS 

Monthly Statements 
We will send a Statement at the end of each monthly Billing Cycle if there is a debit or credit balance 
on your account of $1 or more, a balance on which an interest charge has been imposed, or as 
otherwise required by applicable law. You agree to pay us, or any party to whom we may transfer 
and assign your Account or the amounts owing under your Account, in U.S. dollars according to 
all  terms  and  conditions  of  this  Agreement.  Payments  made  by  a  check,  money  order  or  other 
negotiable instrument must be in a form acceptable to us and drawn on a U.S. financial institution. 

Monthly Minimum Payment 
The Monthly Minimum Payment is 7% of your New Balance or $40, whichever is greater. If you elect 
not to pay your New Balance in full, you must pay at least the Monthly Minimum Payment by the 
Payment Due Date shown on your Statement, which is at least 25 days after the Closing Date of the 
Billing Cycle. Your Monthly Minimum Payment also will include any past due amount or any amount 
by which the New Balance exceeds your Credit Limit, whichever is greater. If your New Balance is 
less than or equal to your Monthly Minimum Payment, then your Monthly Minimum Payment will 
be equal to your New Balance. 
Payments should be mailed with the payment coupon and in the envelope provided and following 
the other instructions on the Statement to Genesis FS Card Services, P.O. Box 84059, Columbus, 
GA 31908-4059. Any payment received in that form and at that address on or before 5:00 P.M., 
Eastern Time, on a normal banking day will be credited to your Account that day. If your payment 
is received in that form and at that address after 5:00 P.M., Eastern Time, on a normal banking day, 
or any time on a non-banking day, we will credit it to your Account the next banking day. However, 
if your Payment Due Date occurs on a non-banking day, any payment received the next day which 
conforms  to  the  above  requirements  will  not  be  treated  as  late.  Please  allow  at  least  seven  (7) 
business days for postal delivery. Payments received by us at any other location or in any other 
form may not be credited as of the day we receive them. 
If we accept a payment at a place other than the address in the immediately preceding paragraph, 
we may delay the crediting of the payment for up to five (5) days. This may cause you to incur 
Late Payment Fees and additional interest charges, and may result in your Account being declared 
in default. 
We do not accept cash payments through the mail. You may not make payments with funds from 
your Account or any other credit account issued by us. 
When you provide a check as payment, you authorize us either to use information from your check 
to make a one-time electronic fund transfer from your account or to process the payment as a check 
transaction. When we use information from your check to make an electronic fund transfer, funds 
may be withdrawn from your account as soon as the same day we receive your payment and you 
will not receive your check back from your financial institution. 
At any time, you may pay part or all of the full amount you owe without incurring any additional 
charge for prepayment. The amount of any payment that exceeds your total New Balance will be 
applied as a credit to your Account, and any remaining credit balance will be refunded as required 
by law. 
Credit availability may be delayed at our sole discretion to ensure payment in good funds. Your 
available credit on your Credit Limit may not reflect your payments for up to 14 days. 

Application of Payments 
For  each  Billing  Cycle,  payments  up  to  the  amount  of  your  Monthly  Minimum  Payment  will  be 
allocated  in  any  way  we  determine,  including  to  balances  with  lower  Annual  Percentage  Rates 
before  balances  with  higher  Annual  Percentage  Rates.  We  will  generally  apply  payments  up  to 
the amount of your Monthly Minimum Payment in a manner most favorable or convenient for us. 
For each Billing Cycle, to the extent your payments exceed your Monthly Minimum Payment, we will 
apply these excess amounts in the order required by applicable law. 

HOW INTEREST CHARGES ARE DETERMINED 

Your interest charge for any Billing Cycle will include the following components, the total of which 
constitutes your total interest charge for the Billing Cycle: 
1. A Cash Advance Transaction Fee interest charge imposed on each Cash Advance transaction
posted during a Billing Cycle, in an amount equal to the greater of $5 or 5% of the amount of
each Cash Advance. Any unpaid Cash Advance Transaction Fee interest charges will be added
to the calculation of your Average Daily Balance of Cash Advances. We will not charge any Cash
Advance Transaction Fees, however, during the one-year period beginning on the date you open 
your Account. 

2. Periodic interest charge computed by applying the applicable Monthly Periodic Rate or Rates,
determined  as  provided  below  under  Computing  the  Purchase  and  Cash  Advance  Balance
Monthly Periodic Rates and Corresponding Annual Percentage Rates (APR) to:
a.  your Average Daily Balance of Cash Advances (including new Cash Advances); and
b.  your Average Daily Balance of Purchases (including new Purchases).
However, if the total of the amounts so computed is an amount less than $.50, then a minimum 
interest charge of $.50 will be imposed instead of such smaller amounts and will be treated as 
an interest charge on Purchases. 

3.  A Foreign Currency Conversion Fee interest charge in an amount equal to 1% of the converted
U.S. dollar amount of each transaction, including Cash Advances and Purchases, that is effected
in any currency other than U.S. dollars. 

When Interest Charges Begin to Accrue 
Interest charges on Purchases will be imposed at the applicable Monthly Periodic Rate from the date 
each Purchase is made, and will continue to accrue on unpaid balances as long as they remain 
unpaid. However, we do not assess interest charges in the following circumstances: 
1.  If you paid the New Balance at the beginning of your previous Billing Cycle by the Payment Due
Date during the previous Billing Cycle, or if that New Balance was $0 or a credit balance, then: 
a.  if you pay the New Balance on your current Statement in full by the Payment Due Date in your 
current Billing Cycle, we will not assess interest charges on Purchases during your current
Billing Cycle; and 

b. if you make a payment that is less than the New Balance by the Payment Due Date in your
current Billing Cycle, we will credit that payment as of the first day in your current Billing
Cycle. 

2.

If you had a New Balance at the beginning of your previous Billing Cycle and you did not pay
that New Balance by the Payment Due Date during that previous Billing Cycle, then we will not
assess interest charges on any Purchases during the current Billing Cycle if you pay the New
Balance at the beginning of your current Billing Cycle by the Payment Due Date in your current
Billing Cycle. 

Periodic interest charges on Cash Advances will be imposed at the applicable Monthly Periodic Rate 
from the date each Cash Advance is made and will continue to accrue on unpaid balances as long 
as they remain unpaid. There is no grace period on Cash Advances and there is no period within 
which to pay to avoid interest charges on Cash Advances. 

Calculating the Purchase and Cash Advance Balance Subject to Interest Charges 
Average  Daily  Balance  of  Purchases  (including  new  Purchases):  To  get  the  Average  Daily 
Balance of Purchases, we take the beginning Purchase balance of your Account each day, including 
unpaid interest charges on Purchases and Foreign Currency Conversion Fee interest charges on 
Purchases, add any new Purchases as of the date of transaction, and subtract the applicable portion 
of any payments and credits as of the transaction date. On the first day of a Billing Cycle, we also 
add any unpaid Late Payment Fees, and Overlimit Fees. We add all other unpaid fees (including 
Annual  Fees,  Returned  Payment  Fees,  and  Foreign  Currency  Conversion  Fees)  to  the  Purchase 
balance on the day the fee is posted to your Account. This gives us the daily balance for Purchases. 
Then we add all these daily balances for the Billing Cycle together and divide the total by the number 
of days in the Billing Cycle. This gives us the Average Daily Balance of Purchases. 
Average Daily Balance of Cash Advances (including new Cash Advances): To get the Average 
Daily Balance of Cash Advances, we take the beginning Cash Advance balance of your Account 
each day, including unpaid interest charges on Cash Advances and Foreign Currency Conversion 
Fee interest charges on Cash Advances, add any new Cash Advances as of the date of transaction, 
add the Cash Advance Transaction Fee interest charge on any Cash Advances as of the transaction 
date of each Cash Advance, and subtract the applicable portion of any payments and credits as 
of the transaction date. This gives us the daily balance for Cash Advances. Then we add all these 
daily balances for the Billing Cycle together and divide the total by the number of days in the Billing 
Cycle. This gives us the Average Daily Balance of Cash Advances. 

Computing the Purchase and Cash Advance Balance Monthly Periodic Rates and Corresponding 
Annual Percentage Rates (APR) 
Monthly  Periodic  Rates:  The  Monthly  Periodic  Rate  is  calculated  by  dividing  the  APR  by  12. 
The standard Purchase APR is 23.9% and the standard Monthly Periodic Rate for Purchases is 
1.9916%. The standard Purchase APR and Monthly Periodic Rate will apply to Purchases unless the 
penalty APR and Monthly Periodic Rate apply, as described in the next paragraph. 
The APR and Monthly Periodic Rate for Purchases will increase if we do not receive any Monthly 
Minimum Payment within 60 days of the date and time due. In such circumstance, the penalty APR 
and  Monthly  Periodic  Rate  will  apply  to  your  Purchases,  including  new  Purchases  and  existing 
Purchase  balances.  The  penalty  Purchase  APR  is  29.9%  and  the  penalty  Monthly  Periodic  Rate 
for Purchases is 2.4916%. If we receive six consecutive Monthly Minimum Payments when due, 
then, starting with the next Billing Cycle, the penalty APR will no longer apply and the standard 
APR will apply to all Purchases. Otherwise, the penalty rate may continue to apply to your Account 
indefinitely. 
The Cash Advance APR is 29.9% and the Monthly Periodic Rate for Cash Advances is 2.4916%. 

OTHER FEES 

In addition to interest charges, a variety of fees may be applied to your Account, as set forth below. 

Annual Fee 
We will charge an initial Annual Fee of $35 to your Account on or about the date your Account 
is opened and then a renewal Annual Fee of $35 on or about each anniversary of that date. The 
initial Annual Fee is nonrefundable; the renewal Annual Fee is also nonrefundable unless you notify 
us to cancel your Account within 30 days from the mailing date of the billing Statement or other 
communication containing the renewal Annual Fee notice. 

Late Payment Fee 
If we do not receive your Monthly Minimum Payment by the Closing Date of the Billing Cycle in 
which the Payment Due Date occurs and the amount past due on your Account is more than $9.99, 
we will charge a Late Payment Fee to your Account. The Late Payment Fee is $27 if you were not 
charged a Late Payment Fee during any of the prior six Billing Cycles. Otherwise, the Late Payment 
Fee is $38. The Late Payment Fee will never exceed the amount of your most recently required 
Monthly Minimum Payment. 

Minimum Interest Charge Fee 
If the periodic interest charge amounts computed in the How Interest Charges Are Determined 
section are an amount less than $.50, then a Minimum Interest Charge Fee of $.50 will be charged 
instead of such smaller amounts and will be treated as a fee on your billing statement and added 
to your Purchases at our discretion. 

Returned Payment Fee 
If any payment on your Account is returned to us unpaid for any reason, we will charge a Returned 
Payment Fee to your Account. The Returned Payment Fee is $27 if you were not charged a Returned 
Payment Fee during any of the prior six Billing Cycles. Otherwise, the Returned Payment Fee is $38. 
The Returned Payment Fee will never exceed the amount of your most recently required Monthly 
Minimum Payment. 

Overlimit Fee 
If  you  elected  to  have  overlimit  coverage,  we  may  charge  an  Overlimit  Fee  when  a  transaction 
causes  you  to  go  over  or  remain  over  your  Credit  Limit  during  any  Billing  Cycle.  We  may  also 
charge you two additional Overlimit Fees if your New Balance remains over your Credit Limit as of 
the Payment Due Date in future Billing Cycles. We will only charge you one Overlimit Fee per Billing 
Cycle, even if you go over your Credit Limit multiple times in the same Billing Cycle. The Overlimit 
Fee  is  $27  if  you  were  not  charged  an  Overlimit  Fee  during  any  of  the  prior  six  Billing  Cycles. 
Otherwise, the Overlimit Fee is $38. The Overlimit Fee will never exceed the maximum amount you 
are over your Credit Limit during the Billing Cycle. 

Documentation Fee 
You may request a copy of a Statement previously sent to you for a Documentation Fee of $3 per 
Statement, which will be applied to your Account. Copies of sales tickets or other items posted 
to your Account may be obtained for a Documentation Fee of $10 per sales ticket or other item, 
which will be applied to your Account. Notwithstanding the foregoing, we will not impose any fee in 
connection with a good faith assertion of a billing error or other exercise of your Billing Rights (see 
below under “Your Billing Rights - Keep This Notice for Future Use”). 

MILITARY LENDING ACT 

The Military Lending Act provides protections for Covered Borrowers. The provisions of this section 
apply to Covered Borrowers. If you would like more information about whether you are a Covered 
Borrower, you may contact us at 1-866-946-9545. 

Statement of MAPR 
Federal law provides important protections to members of the Armed Forces and their dependents 
relating to extensions of consumer credit. In general, the cost of consumer credit to a member of 
the Armed Forces and his or her dependent may not exceed an Annual Percentage Rate of 36%. 
This rate must include, as applicable to the credit transaction or account: (1) the costs associated 
with credit insurance premiums; (2) fees for ancillary products sold in connection with the credit 
transaction; (3) any application fee charged (other than certain application fees for specified credit 
transactions or accounts); and (4) any participation fee charged (other than certain participation 
fees for a credit card account). 

Oral Disclosures 
In order to hear important disclosures and payment information about this Agreement, you may call 
1-866-875-5929. 

Applicability of Arbitration of Disputes Provision 
The Arbitration of Disputes Provision set forth in this Agreement does not apply to you if, as of the 
date of this Agreement, you are a Covered Borrower. 

LOST CARDS AND UNAUTHORIZED USE 

You will take reasonable steps to prevent the unauthorized use of your Card and Account. If your 
Card is lost or stolen or if someone else might be using it without your permission, you must tell 
us at once. You may tell us by calling the telephone number on the back of your Card or on your 
Statement or by writing us at the address on your Statement. You will not be responsible for the 

. . . CONTINUED ON REVERSE

charges  made  to  your  Account  that  are  found  by  us  to  be  unauthorized.  If  we  reimburse  your 
Account for unauthorized charges made using your Card or Account, you will help us investigate, 
pursue, and get reimbursement from the wrongdoer. Your help includes giving us documents that 
we ask for and are acceptable to us. 

OUR RIGHTS AND HOW THEY AFFECT YOU 

Telephone Monitoring and Recording; Communications 
You  consent  and  agree  that,  except  as  restricted  by  applicable  law,  we  may  monitor  or  record 
telephone  calls  regarding  your  Account,  suppress  caller  identification  services  and  use  an 
automated dialing and announcing system. If you provide us with a cellular phone number either as 
part of your application, or at any time thereafter, including, without limitation, after your Account 
is in a default status, you are expressly consenting that we and our agents may (i) contact you at 
that number including by text message, and (ii) use automated telephone dialing systems to initiate 
such contacts and/or leave recorded messages. 
If you provide us at any time with an email contact for your Account, you agree we may use that 
email address to contact you about your Account and may send you information about products 
and services related to your Account. 
We or our representatives may contact you from time to time regarding the Account, or to ask for 
additional information about you or your experience with us. You agree that such contacts are not 
unsolicited  and  may  include  contacts  at  your  home  or  place  of  employment,  during  weekdays, 
weekends or holidays, on your mobile telephone, voicemail or answering machine, or by email, fax, 
recorded message, text message or personal visit. 

Merchant Refunds 
If  a  merchant  agrees  to  give  you  a  refund  for  goods  or  services  purchased  with  your  Card  or 
Account, you will accept a credit on your Account instead of a cash refund. We do not control when 
a merchant sends us your refund and we will have reasonable amount of time after we receive your 
refund to process it. 

No Waiver of Rights; Disputed Amounts 
We can accept late or partial payments without losing any of our rights under this Agreement. 
You agree not to send us partial payments marked “paid in full,” “without recourse,” or similar 
language. If you send such a payment, we may accept it without losing any of our rights under 
this Agreement. All written communications concerning disputed amounts, including any check 
or other payment instrument that indicated that the payment constitutes “payment in full” of 
the amount owed or that is tendered with other conditions or limitations or as full satisfaction 
of a disputed amount, must be mailed or delivered to Genesis FS Card Services, P.O. Box 4499, 
Beaverton, OR 97076. 

Credit Reports and Information 
You authorize us to make or have made any credit, employment, or other investigative inquiries 
we deem appropriate to extend you credit or collect amounts owed to us on your Account. We 
(including  any  assignee  of  the  Account  or  amounts  owing  under  the  Account)  may  also  obtain 
information  about  you  from  credit  reporting  agencies  or  others  at  any  time  and  use  it  for  the 
purposes of monitoring your credit performance, managing your Account and considering you for 
new offers and programs. 

Notice of Inaccurate Information 
If you believe that we have information about you that is inaccurate or that we have reported or 
may report to a credit reporting agency information about you that is inaccurate, please notify us of 
the specific information that you believe is inaccurate by writing to us at Genesis FS Card Services, 
P.O. Box 4499, Beaverton, OR 97076. 

Default and Collection 
Unless prohibited by applicable law, your Account is considered to be in default if (1) you fail to 
make the required Monthly Minimum Payment on or before the Payment Due Date, including if your 
payment is returned or cannot be processed and you do not correct that failure within 31 days, (2) 
you try to exceed or do exceed your Credit Limit without permission and do not bring your Account 
back under your Credit Limit within 31 days, (3) you become subject to bankruptcy or insolvency 
proceedings, (4) you become subject to attachment or garnishment proceedings, (5) you give us 
any false information or signature, (6) you die, or (7) you fail to comply with any portion of this 
Agreement. Our accepting a late or partial payment does not waive default. Default on this Account 
will constitute default on all accounts you hold with us. Subject to any notice of default and right to 
cure or other restrictions of applicable law, if you are in default, we may declare the entire balance 
due immediately. You agree to pay our reasonable costs and attorneys’ fees and expenses related to 
the collection of your Account, and retrieving your Card, to the extent permitted by applicable laws. 

Change of Terms 
Subject  to  the  limitations  of  applicable  law,  we  may,  at  any  time,  change  or  remove  any  of 
the terms and conditions of, or add new terms or conditions to, this Agreement. If required by 
applicable law, we will mail written notice of such a change to you in the manner required by 
such law. As of the effective date, the changed or new terms will apply to new Purchases and 
Cash Advances and also to the outstanding balance of your Account, subject to the limitations 
of applicable law. 

Delay in Enforcement 
We can delay enforcing our rights under this Agreement without losing them. 

OTHER PROVISIONS 

Ownership and Use of Your Card 
As  the  Cardholder(s),  you  are  liable  for  all  credit  obtained  under  your  Account.  If  you  or  an 
Authorized User authorizes another person to use your Card, you are liable for any credit obtained 
on your Account for as long as that person holds the Card. In addition, you will remain liable until 
you  recover  possession  of  the  Card.  Misuse  of  your  Card  by  an  authorized  person  will  not  be 
considered unauthorized use. See “Lost Cards and Unauthorized Use” above. Upon demand, you 
must immediately return any Card we supply to you or destroy the Card by cutting it in half. 

Authorized Users 
You may ask us to add an Authorized User to your Account. If we agree to your request, we will 
issue a Card to the Authorized User. We may discuss your Account with an Authorized User and 
provide them with Account information. You will be responsible for the Authorized User’s use of the 
Card and Account as well as anyone else they allow to use your Card or Account. This will be true 
even if you did not want, or agree to, the use. 

Removing an Authorized User 
If you want to remove an Authorized User from your Account, you must contact us and request 
their removal. We will have a reasonable amount of time after we receive your request to remove 
them.  You  also  must  immediately  destroy  all  Cards  in  their  possession  and  cancel  all  of  their 
billing arrangements to the Account. We will not do this for you. During this time, you still will be 
responsible for all amounts they, or another person they authorize to use the Card, charge to the 
Account. You will be responsible even if these amounts do not appear on your Account until later.
An Authorized User may remove themselves from the Account upon their request. 

Transactions 
You will retain for Statement verification your copy of each Purchase slip, Cash Advance or other 
transaction to your Account. 

Transfer of Your Account 
You may not transfer your Account to any other person. We may assign your Account or amounts 
owing under your Account to any other person at any time and the assignee will take our place under 
the Agreement with respect to all agreements and interests transferred. You must pay the assignee 
and otherwise perform your obligations under the assigned agreements and interests. 

Closing or Suspending Your Account 
We may close or suspend your Account or your ability to obtain credit on your Account, or both, at 
any time, for any reason permitted by law and with or without advance notice. 
You may close your Account at any time by contacting us. The closure of Account will not become 
effective until you have returned to us all of the Cards we have given you. If you have a joint Account 
and want to remove one of the names from the Account, we must receive a written request signed 
by both of the Cardholders on the Account and all Cards must be returned upon request. No party 
is released from the obligation for the balance owing on a joint Account, unless we agree to the 
arrangements in writing. You may have to reapply for a new Card for an individual Account when 
you request a change from a joint Account to an individual Account. 
If your Account is closed or suspended for any reason, you must stop using your Card. You must 
also  cancel  all  billing  arrangements  to  the  Account.  We  will  not  do  this  for  you.  If  we  close  or 
permanently suspend your Account, you must also return all Cards to us. You must still pay us 
all  amounts  you  owe  on  the  Account,  even  if  they  are  charged  after  your  Account  is  closed  or 
suspended. 

Additional Benefits and Services 
From time to time, we may offer you benefits and services with your Account. These benefits and 
services may be provided by us or third parties. Unless expressly made a part of this Agreement, 
and except as provided in the Arbitration of Disputes section below, any such benefits and services 
are not a part of this Agreement, and are subject only to the terms and conditions outlined in the 
benefits  or  services  brochure  and  other  official  documents  provided  to  you  with  respect  to  the 
benefits and services. We may adjust, add, or delete benefits or services at any time in accordance 
with the brochures or documents you receive. Except as required by applicable law, we are not liable 
for benefits or services provided by third parties or the actions or omissions of those third parties. 

Foreign Currency Conversion 
Payment must be made in U.S. Dollars for charges you incur in any other currency. If you effect 
a  transaction  with  your  Card  in  a  currency  other  than  U.S.  Dollars,  Mastercard  International 
Incorporated (“Mastercard”) will convert the charge into a U.S. Dollar amount. Mastercard will act 
in accordance with its operating regulations or conversion procedures in effect at the time that the 
transaction is processed. Currently the currency conversion rate used by Mastercard to determine 
the  transaction  amount  in  U.S.  Dollars  for  such  transactions  is  generally  either  a  government 
mandated rate or a wholesale rate determined by Mastercard for the processing cycle in which the 
transaction is processed. The currency conversion rate used by Mastercard on the processing date 
may differ from the rate that would have been used on the Purchase date or monthly Statement 
posting date. We will also assess a Foreign Currency Conversion Fee interest charge as described 
in the “How Interest Charges are Determined” section. 

Honoring Your Card 
We are not responsible if anyone refuses to accept your Card or Account for any reason. Although 
you may have credit available, we may decline any transaction for any reason. We are not liable for 
any refusal to honor your Card or Account. 
From  time  to  time,  due  to  circumstances  beyond  our  control  (such  as  system  failures,  natural 
disasters, or other unpredictable events), our services may not be available. When this happens, 
you may be unable to use your Card or obtain information about your Account. We will not be 
responsible or liable if this happens. 

Change of Address, Employment and Telephone 
We will send all written notices and Statements to your address as it appears on our records. To 
avoid delays and missed payments that could affect your credit standing, you agree to promptly 
advise us if you change your mailing address, place of employment, or telephone number. 

Severability 
In the event that any provision of this Agreement is determined to be invalid or unenforceable for 
any reason, the remaining provisions will remain in effect. 

Entire Agreement; Interpretation 
This Agreement (including other documents incorporated herein by reference) constitutes the final 
expression of the credit agreement between you and us relating to your Account. The headings 
used in this Agreement are for the convenience of reference only and are not intended to define or 
describe the scope or intent of any portion of the Agreement. 

Governing Law 
This  Agreement  is  controlled  and  governed  by  the  laws  of  the  State  of  Missouri,  including 
Missouri Revised Statutes (Chapter 408 Legal Tender and Interest) Section 408.145, except to 
the extent that such laws are inconsistent with controlling federal laws. 

Arbitration of Disputes Provision 
PLEASE READ THIS ARBITRATION OF DISPUTES PROVISION CAREFULLY. UNLESS YOU SEND 
US  THE  REJECTION  NOTICE  DESCRIBED  BELOW,  THIS  PROVISION  WILL  APPLY  TO  YOUR 
ACCOUNT, AND MOST DISPUTES BETWEEN YOU AND US WILL BE SUBJECT TO INDIVIDUAL 
ARBITRATION. THIS MEANS THAT: (1) NEITHER A COURT NOR A JURY WILL RESOLVE ANY 
SUCH DISPUTE; (2) YOU WILL NOT BE ABLE TO PARTICIPATE IN A CLASS ACTION OR SIMILAR 
PROCEEDING; (3) LESS INFORMATION WILL BE AVAILABLE; AND (4) APPEAL RIGHTS WILL 
BE LIMITED. THIS ARBITRATION OF DISPUTES PROVISION DOES NOT APPLY TO YOU IF, AS 
OF  THE  DATE  OF  THIS  AGREEMENT,  YOU  ARE  A  MEMBER  OF  THE  ARMED  FORCES  OR  A 
DEPENDENT OF SUCH MEMBER ENTITLED TO PROTECTION UNDER THE FEDERAL MILITARY 
LENDING ACT. PLEASE SEE THE SECTION OF THIS AGREEMENT LABELED “MILITARY LENDING 
ACT.” IF YOU WOULD LIKE MORE INFORMATION ABOUT WHETHER YOU ARE ENTITLED TO 
PROTECTION  UNDER  THE  FEDERAL  MILITARY  LENDING  ACT,  YOU  MAY  CONTACT  US  AT 
1-866-946-9545. 
This provision replaces any existing arbitration provision with us and will stay in force no matter 
what  happens  to  your  Account,  including  the  closing  of  your  Account.  Except  as  expressly 
provided below, you and we must arbitrate individually, by binding arbitration under the Federal 
Arbitration Act (“FAA”), any dispute or claim between you and any joint cardholder, on the one 
hand, and us, our affiliates and agents, on the other hand, if the dispute or claim arises out of 
or is related to (a) this Agreement (including without limitation, any dispute over the validity of 
this Agreement to arbitrate disputes or of this entire Agreement), or (b) your Account, or (c) any 
relationship resulting from this Agreement, or (d) any insurance or other service related to your 
Account, or (e) any other agreement related to your Account (including prior agreements) or 
any such service, or (f) breach of this Agreement or any other such agreement, whether based 
on statute, contract, tort or any other legal theory (any “Claim”). However, we will not require 
you to arbitrate: (1) any individual Claims in small claims court or your state’s equivalent court, 
so long as it remains an individual case in that court; or (2) any Claim by us that only involves 
our  effort  to  collect  money  you  owe  us.  However,  if  you  respond  to  a  collection  lawsuit  by 
claiming that we engaged in wrongdoing, we may require you to arbitrate. 
YOU  AGREE  NOT  TO  PARTICIPATE  IN  A  CLASS,  REPRESENTATIVE  OR  PRIVATE  ATTORNEY 
GENERAL  ACTION  AGAINST  US  IN  COURT  OR  ARBITRATION.  ALSO,  YOU  MAY  NOT  BRING 
CLAIMS AGAINST US ON BEHALF OF ANY CARDHOLDER WHO IS NOT A JOINT CARDHOLDER 
WITH YOU OR AN AUTHORIZED USER ON YOUR ACCOUNT (AN “UNRELATED CARDHOLDER”), 
AND YOU AGREE THAT NO UNRELATED CARDHOLDER MAY BRING ANY CLAIMS AGAINST US 
ON YOUR BEHALF. CLAIMS BY YOU AND AN UNRELATED CARDHOLDER MAY NOT BE JOINED IN 
A SINGLE ARBITRATION. THE ARBITRATOR WILL NOT HAVE THE POWER TO CONSIDER SUCH 
CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTIONS OR ANY SUCH CLAIMS 
YOU BRING ON BEHALF OF AN UNRELATED CARDHOLDER. 
Judgment on the arbitration award may be entered in any court having jurisdiction. Any dispute 
regarding  whether  a  particular  controversy  is  subject  to  arbitration  will  be  decided  by  the 
arbitrator(s). If any part of the damages or other relief requested is not expressly stated as a dollar 
amount, the controversy will be a Claim that is subject to arbitration. You and we acknowledge and 
agree that the transactions contemplated by this Agreement, and any controversy that may arise 
under or relate to this Agreement, your Account, or the services or other agreements described 
above, involve “commerce” as that term is defined and used in the FAA. 
If you or we elect to arbitrate a claim, the electing party must notify the other party in writing. The 
notice can be given after the beginning of a lawsuit and can be given in papers filed in the lawsuit. 
Otherwise, your notice must be sent to Genesis FS Card Services, Attn: Arbitration Demand, P.O. Box 
4477, Beaverton, Oregon 97076, and our notice must be sent to the most recent address for you 
in our files. The arbitration will be administered by the American Arbitration Association (the “AAA”) 
under its rules in effect at the time an arbitration is commenced that are applicable to the resolution 
of consumer disputes (the “Arbitration Rules”). We will tell you how to contact the AAA and how 
to get a copy of the Arbitration Rules without cost if you ask us in writing to do so. The Arbitration 
Rules permit you to request deferral or reduction of the administrative fees of arbitration if paying 
them would cause you a hardship. In addition, if you ask us in writing, we will consider your request 
to pay any or all of your costs of arbitration. 
Each arbitrator shall be a licensed attorney who has been engaged in the private practice of law 
continuously during the ten years immediately preceding the arbitration or a retired judge of a court 
of general or appellate jurisdiction. The arbitration award shall award only such relief as a court 
of  competent  jurisdiction  could  properly  award  under  applicable  law,  including  attorneys’  fees  if 
allowed by applicable law or agreement, and may award to the prevailing party all pre- and post-
award  expenses  of  arbitration.  All  statutes  of  limitation,  defenses,  and  attorney-client  and  other 
privileges that would apply in a court proceeding will apply in the arbitration. The filing of a demand 
for arbitration in accordance with the Arbitration Rules will be deemed the commencement of an 
action for purposes of any applicable statute of limitations. 
If any provision of this Section regarding arbitration of disputes shall be deemed to be unenforceable, 
the remainder of this Section shall be given full force and effect. However, if the provision precluding 
class, representative or private attorney general Claims in arbitration is deemed unenforceable, then 
this entire Arbitration Agreement shall be void and of no force and effect. 
You  may  reject  this  provision,  in  which  case  only  a  court  may  be  used  to  resolve  any  dispute 
or  claim.  Rejection  will  not  affect  any  other  aspect  of  the  Cardholder  Agreement.  To  reject  this 
Provision, you must send us a notice within 60 days after you open your Account or we first provide 
you with a right to reject this Provision. This notice must include your name, address and Account 
number  and  be  mailed  to  Genesis  FS  Card  Services,  Attn:  Arbitration  Provision,  P.O.  Box  4477, 
Beaverton, Oregon 97076-4477. This is the only way you can reject this Provision. 

YOUR BILLING RIGHTS – KEEP THIS NOTICE FOR FUTURE USE 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Think You Find A Mistake On Your Statement 
If you think there is an error on your Statement, please write to us at: Genesis FS Card Services, 
P.O. Box 4499, Beaverton, OR 97076. 
In your letter, give us the following information: 

•  Account information: Your name and Account number.
•  Dollar amount: The dollar amount of the suspected error.
•  Description of problem: If you think there is an error on your bill, describe what you believe

is wrong and why you believe it is a mistake. 

You must contact us: 

•  Within 60 days after the error appeared on your Statement.
•  At least three (3) business days before an automated payment is scheduled, if you want to

stop payment on the amount you think is wrong. 

You must notify us of any potential errors in writing. You may call us, but if you do we are not 
required to investigate any potential errors, and you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 

1.  Within 30 days of receiving your letter, we must tell you that we received your letter. We will

also tell you if we have already corrected the error. 

2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why

we believe the bill is correct. 

While we investigate whether or not there has been an error: 

•  We cannot try to collect the amount in question, or report you as delinquent on that amount.
•  The charge in question may remain on your Statement, and we may continue to charge you

interest on that amount. 

•  While you do not have to pay the amount in question, you are responsible for the remainder

of your balance. 

•  We can apply any unpaid amount against your credit Limit.
After we finish our investigation, one of two things will happen: 

•  If we made a mistake: You will not have to pay the amount in question or any interest or other

fees related to that amount. 

•  If we do not believe there was a mistake: You will have to pay the amount in question, along 
with applicable interest and fees. We will then send you a Statement of the amount you owe
and the date payment is due. We may then report you as delinquent if you do not pay the
amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 
days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without 
also reporting that you are questioning your bill. We must tell you the name of anyone to whom we 
reported you as delinquent, and we must let those organizations know when the matter has been 
settled between us. If we do not follow all of the rules above, you do not have to pay the first $50 
of the amount you question, even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 
If you are dissatisfied with the goods or services that you have purchased with your credit card, and 
you have tried in good faith to correct the problem with the merchant, you may have the right not to 
pay the remaining amount due on the Purchase. To use this right, all of the following must be true: 
1.  The Purchase must have been made in your home state or within 100 miles of your current
mailing address, and the Purchase price must have been more than $50. (Note: Neither of
these are necessary if your Purchase was based on an advertisement we mailed to you, or
if we own the company that sold you the goods or services.) 

2.  You must have used your credit card for the Purchase. Purchases made with cash advances

from an ATM or with a check that accesses your credit card account do not qualify. 

3.  You must not yet have fully paid for the Purchase.

If  all  of  the  criteria  above  are  met  and  you  are  still  dissatisfied  with  the  Purchase,  contact  us 
in  writing  at  Genesis  FS  Card  Services,  P.O.  Box  4499,  Beaverton,  OR  97076-4499.  While  we 
investigate, the same rules apply to the disputed amount as discussed above. After we finish our 
investigation, we will tell you our decision. At that point, if we think you owe an amount and you do 
not pay, we may report you as delinquent. 

The Card issuer: 
The Bank of Missouri 
434 Highway Y 
St. Robert, MO 65584 

F03-W424-6 -0318