NORTHWEST COMMUNITY CREDIT UNION 
PLATINUM REWARDS / NORTHWEST REWARDS VISA / NORTHWEST VISA / SHARE SECURED 
VISA CREDIT CARD ACCOUNT AGREEMENT 

This Visa Credit Card Account Agreement (“Agreement”) and the Account Disclosures  (“Account Disclosure”) given to you when you opened your Card account (“Account”) 
will govern your Visa Credit Card and Account issued by Northwest Community Credit Union (“Credit Union”).  In this Agreement, the words "you," "your," "yours," "applicant," 
and "Borrower" mean any person who signs the application for this Account, any joint obligor, guarantor, authorized user, or the person whose name is embossed on the Card.  The 
words "we," "us," "our," and "Credit Union" mean Northwest Community Credit Union.  The word "Card" means any one or more credit cards issued under this Account.  All terms 
and  conditions  apply  to  Platinum  Rewards,  Northwest  Rewards  VISA,  Northwest  Visa,  and  Share  Secured  Visa  Cards  unless  specifically  indicated  otherwise.    If  you  sign  an 
application for this Account or sign or use any Card or PIN, or allow others to use the Card or PIN, you and they will have accepted this Agreement just as if you and 
they signed it, and you and they, jointly and severally, will be bound by the following terms and conditions which will govern this Account. 

ACCOUNT ACCESS. 
a. 

1. 
YOU PROMISE TO PAY.  You promise to pay us all amounts, plus any Interest Charges, which arise from use of the Card or Account by you or any other person, and to be 
jointly and severally liable with such a person, unless such other person does not have actual, implied, or apparent authority for such use, and you received no benefit from the use.  
You promise to pay us either by direct payment or by automatic transfers from shares or by payroll deduction. 
2. 

Purchases,  Cash Advances, and Balance Transfers.   You must sign the Card to  use it.  Once you have  signed the Card, you can use it to buy or lease goods, 
services, or insurance wherever the Card is honored, up to the full amount of your Credit Line.  You may use your Account to get cash advances from us.  You may also use your 
Card  to get a cash advance from participating financial institutions and to access your line  of credit  at  automatic teller  machines  (“ATMs”) within the VISA network or any other 
ATMs.   
b. 

VISA Convenience Checks.  If we approve, you may obtain advances under your Account by writing preprinted VISA convenience loan checks that we supply to you.  
Your use of loan checks will be shown either as a purchase, cash advance, or balance transfer on your monthly statement.  We may not honor your loan check if: your check is 
post-dated; payment of the check would exceed your Credit Line; a check is signed by person without authorized access; the amount of the check is less than the minimum required 
amount; your Account has been terminated or suspended, or any drafts have been reported lost or stolen.  You may stop payment on a loan check if you provide us with the exact 
information describing the check.  If you give us incorrect information, we will not be responsible for failing to stop payment.  You understand there may be a charge for each stop 
payment order requested.  Our liability for a wrongful dishonor is limited to your actual charges; however, a dishonor for the reasons stated above is not a wrongful dishonor.  Only 
the person whose name is printed on a convenience check may sign it. All convenience checks must be written in U.S. dollars. We will not certify a convenience check. You may 
write these checks for any amount  providing your total outstanding balance does not exceed your available Credit Line and  your credit card remains in good standing.  We are 
entitled to return it unpaid if there is not enough available credit on your Account to pay it, if you are in default under this Agreement, if your card or convenience checks have been 
reported lost or stolen, or if the convenience check is post-dated.  A VISA convenience check may not be used to make a payment on your VISA credit card account or any other 
loan account you have with us.  The Credit Union shall have no liability for any convenience check returned in excess of your Credit Line. 
3. 
CREDIT LINE.  If we approve your application, this Agreement will constitute a revolving line of credit for an amount which will be the Credit Line under your Account.  We will 
advise you of the amount of your Credit Line.  That amount will be the maximum amount you may have outstanding at any one time.  You agree not to attempt to obtain more credit 
than the amount of your Credit Line.  However, if you temporarily exceed your Credit Line, you agree to repay the excess immediately, even if we have not yet billed you.  Obtaining 
such credit does not increase your Credit Line.  We retain the right to increase or decrease your Credit Line at any time.  Any increase or reduction in the amount of your Credit Line 
will  be  shown  on  your monthly  statement  or by separate  notice  together  with  any  changes  in  the  applicable  Minimum  Monthly  Payments.   Your  eligibility for this  Credit  Line  is 
determined by our loan policy and may be terminated at our sole discretion, without demand or notice.  You may close your Credit Line at any time by notifying us in writing and 
returning all Cards cut in half.  If you terminate this Agreement or if we terminate or suspend your credit privileges, the provisions of this Agreement and your liability hereunder shall 
otherwise remain in full force and effect until you have paid us all sums due us under this Agreement and returned all Cards. 
4.  MINIMUM MONTHLY PAYMENT.  We will mail you a statement every month if your Account has a balance. You agree that you will pay each month not less than the 
minimum monthly  payment  on  or  before the closing date. The minimum monthly  payment  will  be  2.0% of  your  outstanding  balance  shown on  your statement  (“New Balance”), 
rounded up to the higher dollar, or $25, whichever is greater.  If your outstanding balance is less than $25, you agree to pay the balance in full.  In addition to the minimum monthly 
payment, you agree to pay any “Overlimit Amount” and any amount past due shown on your statement each month by the due date shown on your Statement.  You may pay in full 
for all your purchases and cash advances each month, or you may repay in monthly installments. We can accept late payments or partial payments, or checks, drafts, or money 
orders marked “payment in full” without prejudice to our rights under this Agreement, which are hereby explicitly reserved. A credit posting from a merchant or reversal of fees does 
not constitute a minimum payment. Payments will be applied first to interest, then to purchase balances, then to cash advance and balance transfer balances, and finally to any 
other fees, charges, or amounts owed.  The minimum monthly payment may be allocated at the Credit Union’s discretion to pay off lower rate balances, such as promotional offers, 
before  higher  rate  balances,  such  as  cash  advances  or  purchases.    Payments  in  excess  of  the  minimum  monthly  payment  will  be  allocated  first  to  higher  rate  balances,  as 
applicable.  From  time  to  time,  we  may  allow  you  to  skip  your  minimum  monthly  payment  due.  If  you  choose  to  skip  that  payment,  Interest  Charges  will  continue  to  accrue  in 
accordance with this Agreement.   
5. 
SECURITY  INTEREST.   By signing  your  application,  to  secure  your Account,  you  granted  us  a purchase money security interest  under the  Oregon  Uniform Commercial 
Code in any goods you purchase through your Account.  If you default, we will have the right to recover any of these goods that have not been paid for through application of your 
payments  in  the  manner  described  in  Section 4.    In  addition,  you  granted  us  a  security  interest  in  all  your  shares  and  deposits,  present  and  future,  and  all  accounts  (except 
Individual Retirement Accounts and Keogh Accounts) with the Credit Union to secure your Account and agree, upon default, the Credit Union may apply all that is secured to pay 
any amounts due under this Agreement, without further notice to you.  You further agree that collateral securing other loans with the Credit Union (except loans secured by 
real property) also secures this Account. 
6. 
PERIODIC STATEMENTS.  Each month  we will send you a statement showing new purchases, cash advances, payments, and credits made to  your Account during the 
billing period, your Previous Balance, your "Total New Balance," any Interest Charge, and any other charges.  Your statement also will identify the remaining Credit Line available 
and the Minimum Monthly Payment you must make for that billing period and the date it is due.  For statement verification purposes, you agree to retain copies of transaction slips 
resulting from each purchase, each advance, and other transaction on your Account.  Unless you notify us of a billing error as described below, you accept your monthly statement 
as an accurate statement of your Account with us. 
7. 
the Account on the closing date of a billing period, including any Interest Charge, will be shown on the Periodic Statement for that billing period as the "New Balance." 

CIRCUMSTANCES UNDER WHICH AN INTEREST CHARGE WILL BE IMPOSED.  The total outstanding balance of purchases, balance transfers, and cash advances in 

a. 

Cash Advances and Balance Transfers.  We begin charging an Interest Charge based upon the Annual Percentage Rate applied to your balance on cash advances 
and balance transfers from the date of each transaction.  There is no time period within which to pay to avoid a periodic Interest Charge on cash advances or balance transfers. In 
addition, for cash advances there is a cash advance fee (Interest Charge) applied the amount of each advance. 

b. 

Purchases.    Your Payment Due Date is at least  23  days after the close of each billing  period.  An  Interest Charge  will  be imposed on the portion of purchases 
included in the New Balance that is not paid by the Payment Due Date.  This “grace period” allows you to avoid an Interest Charge on purchases for a billing period.  However, 
if you do not pay the New Balance for purchases within the grace period, your Interest Charge will accrue on any unpaid purchase transactions from the first day of the billing 
period in which the payment is due. 
8.  METHOD USED TO DETERMINE  THE BALANCE ON WHICH THE  INTEREST  CHARGE MAY BE COMPUTED. The Credit Union figures the  Interest Charge on  your 
Account by multiplying the "Average Daily Balance" of purchases, balance transfers, and cash advances for your Account (including current transactions) by the Daily Periodic Rate, 
and then we multiply the result by the number of days in the billing period.  To get the "Average Daily Balance" we take the Previous Credit Purchases and Cash advance balances 
each day,   add any new purchases or cash advances and subtract any payments or credits, excluding any unpaid Interest Charge. This gives us the daily balance.  Then, we add 
up all the daily balances for the billing period and divide the total by the number of days in the billing period.  This gives us the "Average Daily Balance."  To get the “Daily Periodic 
Rate,” we divide the Annual Percentage Rate in effect for the billing period by 365.   
9. 

Variable  Rates.  For the Platinum Rewards, Northwest Rewards, and the Northwest Visa cards, the Periodic Rate and corresponding Annual Percentage Rate(s) used 
to compute the Interest Charge are variable and based on the value of an index.  The index in effect for each billing cycle shall be the highest “Prime Rate” of interest appearing in 
The Wall Street Journal (Western Edition) most recently published as of the first business day of each calendar quarter  (January, April, July, and October) based upon the index 
rate published on the fifteenth day before the end of the prior quarter. Any increase or decrease in the interest rate will affect the amount and number of payments you will make. To 
determine the Annual Percentage Rate, we add a margin to the index. The amount of the margin depends on the type of account, your credit profile, and other factors we deem 
appropriate. The margins applicable the programs are as follows: 

PERIODIC RATE AND CORRESPONDING ANNUAL PERCENTAGE RATE.   
a. 

Northwest  Rewards Card - 11.25%  to 17.25% 
Platinum Rewards Card  - 8.25%  
Northwest Visa Card – 6.25% to 16.25%  

The margin applicable to your account is provided to you in your Account Disclosure. The Annual Percentage Rate is divided by 365 to obtain the Daily Periodic Rate. The rate can 
change monthly effective the first day of the billing cycle. Any increase or decrease in the Annual Percentage Rate will affect the amount of your monthly payments. The maximum 
variable Annual Percentage Rate is 18% or the maximum allowed by law.  If The Wall Street Journal ceases publication or ceases to publish the Prime Rate, we reserve the right to 
use the Prime Rate published in any other newspaper of general circulation, or we may substitute a similar reference at our sole discretion. 

b. 

Non-Variable    Rates.    The  Periodic Rate and  corresponding Annual Percentage Rate(s)  used  to  compute  the  Interest Charge  for the Share Secured Card  is non-

variable and provided to you in your Account Disclosure. 
10.  CONDITIONS UNDER WHICH OTHER CHARGES MAY BE IMPOSED.  You agree to pay the following fees and charges on your Account: 
Late Fee.  If we do not receive your full minimum payment on or before the due date, you agree to pay a late fee of $25.00.   
Cash Advance Fee. For each cash advance you receive in person, online or though an ATM you will pay a cash advance fee of 1.5% of the amount of the advance, 

a. 
b. 

with a minimum of $3.00. 

c. 

Returned Check/Payment  Fee.  If any check or payment we receive from you as payment for any amount you owe to us is returned to us unpaid, you agree to pay a 

returned item fee of up to $25.00. 

d. 
e. 

Card Replacement Fee.  We will impose an $5.00 card replacement fee for each VISA card which is lost, stolen, or damaged.  
Card Recovery Fee. If you use your card after the account has been cancelled and we must pay a recovery fee to a third party who obtains the card for us, this 

fee will be added to your account balance. 

f. 

Research  &  Copy  Charges.    If  you  request  a  copy  of  any  document  related  to  your  Account,  we  may  charge  your  Account,  $10.00  per  statement  copy  and 

$15.00 per half hour for research and account services (minimum $5.00).  

g. 

ATM Fees.  If you use an ATM to obtain a cash advance and the ATM is not operated by us, we will charge you a $1.50 fee. Also you may be charged an ATM 

surcharge by the ATM operator or an ATM network utilized for such a transaction.  The ATM surcharge may be charged to your account if you complete the transaction. 

Page 1 -  VISA CREDIT CARD ACCOUNT AGREEMENT  

©2014 Farleigh Wada Witt 

 
 
 
 
 
 
 
 
 
h. 

Currency Conversion/International Transaction Fee.  Purchases and cash advances made in foreign countries will be billed to you in U.S. dollars. The currency 
conversion  rate  for  international  transactions  as  established  by  VISA  International,  Inc.  is  a  rate  selected  by  VISA  from  the  range  of  rates  available  in  wholesale  currency 
markets for the applicable central processing date, which rate may vary from the rate VISA itself receives, or the government-mandated rate in effect for the applicable central 
processing date.  In addition, you will be charged an International Transaction Fee of 1% of the transaction amount for any card transaction made in a foreign country. 

i. 

Attorney's Fees and Costs.  If you fail to make any payment when due or are otherwise in default under any part of this Agreement, you agree to pay us all costs to 
collect your Account, including court costs and reasonable attorney fees whether or not there is a lawsuit, and fees on any appeal and fees for bankruptcy proceedings, appeals, 
and any post-judgment collection services, if applicable.  These fees and costs may be added to your Account balance and will bear interest at the Annual Percentage Rate in effect 
at that time. 
11.  CONDITIONS OF CARD USE.  The use of your Card and Account are subject to the following conditions: 

a. 

Use.  Your Card and Account may be used only for valid and lawful purposes.  You may not use your Card (i) to make Purchases or obtain Cash Advances for any 
illegal  transaction,  or  (ii)  for  any  internet  or  online  gambling  transactions.    If  you  use  your  Card  for  any  illegal  or  prohibited  transaction,  this  Agreement  also  applies  to  such 
transaction and you agree to pay any and all amounts related to such transaction pursuant to the terms of this Agreement. We may,  at our sole discretion and without warning, 
restrict the use of or terminate your Card if we notice excessive use of your Card or other suspicious activities or if we reasonably believe the Card is or has been used for one or 
more illegal or prohibited transactions. 

b. 

Personal  Identification  Number.   If  we  issue  you  a  Personal  Identification  Number  ("PIN")  for  use  with  your  Card  in  accessing  your  line  of  credit  at  ATMs,  these 
numbers are issued to you for your security purposes.  These numbers are confidential and should not be disclosed to third parties.  You are responsible for safekeeping your PIN.  
You agree not to disclose or otherwise make available your PIN to anyone not authorized to sign on your Account.  To keep your Account secure, please do not write your PIN on 
your Card or keep it in the same place as your Card. 

c.  Ownership of Cards.  Any Card or other credit instrument or device which we supply to you is our property and must be returned to us, or to any person whom we 
authorize to act as our agent, or to any person who is authorized to honor the Card, immediately according to instructions.  The Card may be repossessed at any time in our sole 
discretion without demand or notice.  You cannot transfer your Card or Account to another person. 

d. 

Honoring the Card.  We may decline to honor any transaction for any reason.  Neither we nor merchants authorized to honor the Card will be responsible for the failure 
or refusal to honor the Card or any other credit instrument or device we supply to you.  If a merchant agrees to give you a refund or adjustment, you agree to accept a credit to your 
Account in lieu of a cash refund. 

e. 

Currency Conversion/International Transaction Fee. Purchases and cash advances made in foreign countries will be billed to you in U.S. dollars. The currency 
conversion rate for international transactions as established by VISA International, Inc. is a rate selected by VISA from the range of rates available in wholesale currency markets for 
the applicable central processing date, which rate may vary from the rate VISA itself receives, or the government-mandated rate in effect for the applicable central processing date.  
In addition, you will be charged an International Transaction Fee of 1% of the transaction amount for any card transaction made in a foreign country. 

f. 

Notices and Payments.  All notices will be sent to your address as shown in your application.  You agree to advise us promptly if you change your mailing address. 
Payments received at: Northwest Community Credit Union, Box 10607, Eugene, OR  97440 on or before 5:00 PM Pacific Time on any business day will be credited to your Account 
as of that date; payments received by mail at that address after 5:00 PM Pacific Time or on a weekend will be posted to your Account as of the next business day. Written notices 
and inquiries to us must be sent to the same address. 

12.  LOAN PROTECTION.  Loan Protection coverage is not required for any extension of credit under this Agreement.  However, you may purchase any loan protection available 
through us and have the monthly fee added to your outstanding balance as purchases.  If you elect to do so, we will give you the necessary disclosures and documents separately. 
13.  DEFAULT.  You will be in default under this Agreement if any of the following occur: (a) any Minimum Monthly Payment is not made when due; (b) you become insolvent, 
bankrupt, or you die; (c) you violate any part of this Agreement,  or any other agreement  with  us; or (d) if we reasonably deem ourselves insecure with respect to  your Account.  
Upon default, we may declare the entire unpaid balance immediately due and payable, and you agree to pay that amount plus any attorney's fees and costs we incur, including fees 
and costs in any appeal or bankruptcy proceeding.  We can delay enforcing any right under this Agreement without losing that right or any other right.  We will notify you in writing of 
any such action as soon as practical if it occurs. 
14.  GOVERNING LAW.  This Agreement will not take effect until it is approved by us.  This Agreement shall be governed by the laws of the State of Oregon. 
15.  SEVERABILITY.  If any provision of this Agreement is held invalid, the remaining provisions that are severable shall remain in effect. 
16.  LOSS OR THEFT OF CARD.  You agree to promptly notify us immediately of the loss,  theft, or the use without your permission, of any Card or other credit instrument or 
device which we supply to you. You may be liable for the unauthorized use of your card. Your liability may be limited to zero dollars  for the  unauthorized use if you promptly notify 
us of  your lost or stolen card and provided you were  not gross  negligent  or fraudulent in handling your Card. Notify us at:  Northwest Community  Credit Union, PO Box 10607, 
Eugene, OR  97440  or Telephone: 800.452.9515 or 800.682.6075 orally or in writing of loss, theft, or possible unauthorized use.  In any case, your liability shall not exceed $50. 
17.  CREDIT  INFORMATION/FINANCIAL  STATEMENTS.    You  authorize us to  release information to  others  (e.g.,  credit  bureaus, merchants,  and  other financial  institutions) 
regarding the status and history of your Credit Line.  You agree to provide us, at any time we deem necessary, with a current financial statement and/or updated credit information 
upon request. We may investigate your credit directly or through a credit reporting agency. 
18.  AMENDMENTS.  We reserve the right to change any terms or conditions of this Agreement at any time, to the extent permitted by applicable law. We will notify you of 
the changes to this Agreement as required by law. 
19.  BILLING ERRORS NOTICE, YOUR CREDIT CARD BILLING RIGHTS.  Keep this document for future use. This notice tells you about your rights and our responsibilities 
under the Fair Credit Billing Act. 
What To Do If You Find A Mistake  On  Your Statement. If  you  think  there is  an error on  your statement,  write to us at:  Northwest Community Credit Union, PO Box 10607, 
Eugene, OR  97440. In your letter, give us the following information: 

• 
• 
• 

Account information: Your name and account number. 
Dollar amount: The dollar amount of the suspected error. 
Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. 

You must contact us: 

• 
• 

Within 60 days after the error appeared on your statement. 
At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. 

You must notify us of any potential errors in writing. You may call us, but if you do, we are not required to investigate any potential errors and you may have to pay the amount 
in question. 
What Will Happen After We Receive Your Letter. When we receive your letter, we must do two things: 

1.  Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error. 
2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error: 

• 
• 
• 
• 

We cannot try to collect the amount in question or report you as delinquent on that amount. 
The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

• 
• 

If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. 
If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the 
amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we cannot report you as 
delinquent  without also reporting that  you  are questioning  your  bill. We must tell  you  the name  of anyone  to  whom we reported  you  as  delinquent, and we must let  those 
organizations know when the matter has been settled between us. If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question 
even if your bill is correct. 
Your Rights If You Are Dissatisfied With Your Credit Card Purchases. If you are dissatisfied with the goods or services that you have purchased with your credit card, and you 
have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the 
following must be true: 

1. 

2. 

3. 

The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than 
$50.  (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods 
or services.) 
You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account 
do not qualify. 
You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at the above address. While we investigate, the same rules apply to the 
disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may 
report you as delinquent. 
20.  ACKNOWLEDGMENT.    You  understand  and  agree  to  the  terms  and  conditions  in  this  Agreement  and  the  Fair  Credit  Billing  Notice.    You  acknowledge  that  you  have 
received a copy of this Agreement, the Account Disclosure, and the Fair Credit Billing Notice.  This Agreement is a final expression of the agreement between you and the Credit 
Union.   

Page 2 -  VISA CREDIT CARD ACCOUNT AGREEMENT  

©2014 Farleigh Wada Witt