1. Effect of Agreement 
This Agreement is the contract which applies to all transactions 
on your Account even though the sales, cash advance, or credit 
card slips you sign or receive may contain different terms. 

2. Responsibility 
If we issue a Card to you, you agree to repay all debts and the 
FINANCE CHARGE from the use of your Card and Account. 
You cannot transfer or assign your Account to another person. 
You agree that you will not authorize to permit any other 
person to use your Card. If another does use your Card with 
your permission, you are responsible for charges made by 
anyone else to whom you give the Card, and this responsibility 
continues until the Card is recovered. You cannot avoid 
responsibility by notifying us, but we will close the Account as 
soon as possible for new transactions after you request and 
return all Cards. If this is a joint Account, each Account holder 
is both individually and jointly obligated for all payments due 
under this agreement. Your obligation to pay the Account 
balance continues even though an agreement, divorce decree 
or other court judgment may direct you or another person 
to pay the Account. Any person using the Card is jointly 
responsible with you for charges he or she makes, but if the 
person signs the Card, he or she becomes a party to this 
Agreement and is jointly responsible for all charges on the 
Account, including yours. You agree to notify us within ten (10) 
days of any change in your name, residence, or mailing address. 

3. Using the Card 
You understand that the use of your credit card will constitute 
acknowledgement of receipt and agreement to the terms 
of this Credit Card Agreement. To make a purchase or cash 
advance, there are two alternative procedures that you may 
follow. One is for you to present the Card to a participating VISA 
plan merchant, to us, or to another financial institution, and sign 
the sales or cash advance draft which will be imprinted with 
your Card. The other is to complete the transaction by using 
your Personal Identification Number (PIN) together with the 
Card at an Automated Teller Machine or other type of electronic 
terminal that provides access to the VISA system. You may also 
use your Visa account for online and phone advances. Online 
advances may be completed through Online Banking. Phone 
advances may be completed by calling Telexpress. The monthly 
statement will identify the merchant, electronic terminal, or 
financial institution the transactions were made at. Sales, cash 
advance, credit or other slips will not be returned with the 
monthly statement. You will keep the copy of the slips furnished 
at the time of the transaction in order to verify the monthly 
statement. There is a limitation of 15 transactions per day. 

You should not reveal your PIN to anyone else. Do not write the 
PIN on the card.

If you believe your Card has been lost or stolen or is being used 
without your permission, you will immediately call us at (800) 
862-1998. You may follow up in writing to: TruStone Financial, 
PO Box 1259, Minneapolis, MN 55440-1259

4. Finance Charge 
Cash Advance 
The FINANCE CHARGE on Cash Advances begins to accrue 
on the date you obtain the Cash Advance. The FINANCE 
CHARGES for a billing cycle are computed by applying the 
monthly Periodic Rate to the average daily balance during the 
billing cycle, which is determined by dividing the sum of the 
daily balances during the billing cycle by the number of days 
in the cycle. Each daily balance is determined by adding to the 
Previous Balance (the outstanding balance of your Account 
at the beginning of the billing cycle), any new Cash Advances 
received, and subtracting any payments as received or credits 
as posted to your Account, but excluding any unpaid FINANCE 
CHARGES. 

Credit Purchases
The FINANCE CHARGE on credit purchases begins to accrue 
on the date of purchase. You can avoid incurring an additional 
FINANCE CHARGE appearing on your next statement if a) we 
receive your payment of the total balance due by the “Payment 
Due Date” shown on your current statement and b) there is no 
purchase in the current billing period. If there is a purchase in 
the current billing period a FINANCE CHARGE will appear on 
your next statement and payment of that FINANCE CHARGE 
can be avoided if you pay the total balance due by the “Payment 
Due Date” shown on the statement. The FINANCE CHARGES for 
a billing cycle are computed by applying the monthly Periodic 
Rate to the average daily balance of credit purchases, which is 
determined by dividing the sum of the daily balances during 
the billing cycle by the number of days in the cycle. Each daily 
balance is determined by adding to the previous balance of 
Credit Purchases any new Credit Purchases posted to your 
Account and subtracting any payment as received and credits 
as posted to your Account, but excluding any unpaid FINANCE 
CHARGES.

5. Monthly Statements & Payments 
If you have a balance in excess of $1.00, we will mail to you, on 
a date selected by us, a periodic monthly statement listing all 
amounts you owe us on this Account. 

Every month you must pay, in United States dollars and drawn 
on a financial institution located in the United States, at 
least the Minimum Payment required within 25 days of your 
statement closing date as shown on your monthly statement. 
You may, of course, pay more frequently, pay more than the 
Minimum Payment, or pay the Total New Balance in full, and 
reduce the FINANCE CHARGE by doing so. The Minimum 
Payment will either be 1) 2% of your total New Balance or $15 
whichever is greater, or 2) your Total New Balance, if it is less 
than $15 and 3) any portion of the Minimum Payment(s) shown 
on prior statement(s) which remains unpaid. In addition, at any 
time your Total New Balance exceeds your Credit Limit, you 
must immediately pay the excess upon our demand. Subject 
to applicable law, your payments may be applied to what you 
owe the Credit Union in any manner the Credit Union chooses. 
However, payments made in excess of the minimum payment, 

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will be applied first to the balance with the highest interest rate, 
then successively to each lower interest rate until the excess 
payment amount is exhausted.

We may accept late payments, partial, and payments marked 
“Payment in Full” or similar language without waiving or losing 
any right to demand payment as set forth in this Agreement.

You will be responsible for all matters shown on each monthly 
statement unless you notify us in writing of any dispute within 
60 days after statement date in the manner required by the 
notice entitled “Your Billing Rights-Keep This Notice For Future 
Use” included in this Agreement.

6. Default 
You will be in default if you fail to make any Minimum Payment 
within 25 days after the monthly statement closing date. You 
will also be in default if 1) your ability to repay us is materially 
reduced by a change in your employment or financial standing 
or an increase in your obligation, 2) there are bankruptcy or 
insolvency proceedings involving you, 3) you die, 4) you make 
a misrepresentation in connection with your Account, 5) you 
default on any obligation to us, under this Agreement or 
otherwise, you fail to comply with the terms of this Agreement, 
6) you cancel your membership with us, 7) you exceed your 
Credit Line or 8) there is an attachment, levy or garnishment 
against you or your property. We have the right to demand 
immediate payment of your full Account balance if you are in 
default. If permitted by law, you will also be required to pay 
our collection expenses, including court costs and reasonable 
attorney’s fees. If you are in default, we may close your Account 
and cancel all Cards issued on your Account without any notice 
to you.

7. Credit Line 
You agree not to let the Account balance exceed this approved 
Credit Line or to use your Account for a purchase or advance 
if your total unpaid balance of purchases, advances, FINANCE 
CHARGES, and fees will exceed your Line of Credit. We will 
refuse to accept any transaction on your Account which 
would cause you to exceed your line of Credit. Each payment 
you make on the Account will restore your Credit Line by the 
amount of payment which is applied to the principal. You 
agree that we may change the Credit Line at any time, and we 
will notify you of any such change. We may, at our discretion, 
increase your Credit Line from time to time upon notifying you 
in writing of the increase. You may request an increase in your 
line of credit by calling or writing us.

8. Credit Information 
At any time we may request, and you will give, credit, 
employment, financial and other information to us as we deem 
necessary to reevaluate your Account or credit worthiness. You 
authorize us to investigate your credit standing at any time, 
and you authorize us to disclose information regarding your 
Account to credit bureaus and other creditors who ask us about 
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your credit standing. We will take responsible steps to protect 
your rights under Federal and State law.

9. CU Rewards Program 
If you are participating in a Visa Rewards Card program, 
please see a full set of program rules and conditions on the 
CURewards website at www.curewards.com.

owe on the Account according to the terms of this Agreement. 
If this is a joint Account, either of you may request that this 
Account be closed and we will honor that request without 
us having any liability to either of you. We can suspend your 
Account privileges or cancel your Account at any time, with 
or without cause or notice. Your credit card privileges may be 
revoked due to negligence. Such termination by us does not 
affect your obligation to pay any amounts you owe on the 
Account according to the terms of this Agreement.

10. Illegal Transactions
You agree that you will not use your card for any transaction 
that is illegal under applicable federal, state or local law. 
Even if you use your card for an illegal transaction, or for 
any unlawful purpose (for example, online gambling) you 
will be responsible for all amounts and charges incurred in 
connection with the transaction.

14. Skip Payment Option
At the option of TruStone Financial, a minimum payment may 
be waived during certain billing cycles. If such a waiver occurs, 
FINANCE CHARGES will continue to apply to the Account during 
the skip payment billing cycle. Beginning with the billing cycle 
following the skip payment, all provisions of the Agreement 
shall apply.

11. Returns and Adjustments 
Merchants and others who honor the Card may give credit for 
returns or adjustments, and they will do so by issuing a credit 
which will be posted to your Account. If your credits and 
payments exceed what you owe us, we will apply this credit 
balance against future purchases and cash advances to your 
Account. If this credit balance is $1.00 or more, we will refund 
it per your written request. Credit refunds will reduce your 
balance owed.

12. Foreign Transactions 
Purchases and cash advances you make in foreign countries 
and foreign currencies will be billed to you in U.S. dollars. The 
conversion to dollars will be made according to the operating 
regulations for international transactions established by VISA 
International, Inc. The conversion rate billed to you may differ 
from the published rate in effect on the day that you made 
the transaction or it was posted to your Account. You agree to 
pay us the amount as converted. The exchange rate between 
the transaction currency and the billing currency used for 
processing international transactions is a rate selected by 
VISA from the range of rates available in wholesale currency 
markets for the applicable central processing date, which rate 
may vary from the rate Visa itself receives or the government-
mandated rate in effect for the applicable central processing 
date.

13. Cancellation
Any Card or other credit instrument issued to you is the 
property of TruStone Financial, and must be returned to us 
immediately upon demand or upon notice of cancellation or 
withdrawal of the Account.

You may cancel your Account at any time by notifying us in 
writing at the address on your monthly statement and cutting 
your Card(s) in half and returning all Cards and Convenience 
Checks issued on your Account. Even after your Account is 
closed, you remain responsible for paying any amounts you 

15. Merchant Credit Authorizations
We are not responsible for the refusal of any VISA plan merchant 
or financial institution to honor your Card or Convenience 
Check, or for goods or services you purchase or lease using 
your Account, except as required by law. Some purchases will 
require our prior authorization. We may not be able to authorize 
a transaction, even if you have sufficient available credit. We will 
not be liable to you if this should occur.

16. Security Interest
With respect to this Account only, we do not have a right of 
offset, and we will not assert any statutory right we may have 
if you are in default to prevent withdrawal of your unpledged 
TruStone Financial shares (deposits) below the unpaid balance 
of your Account. However, if you give or have given us a specific 
pledge on your TruStone Financial shares by signing a pledge of 
shares, or otherwise, or any other security interests for all your 
debts, your Account will also be secured by your pledged shares 
and by the property described in those security agreements, 
except any dwelling.

17. Fees
Please refer to the TruStone Financial Rate and Fee Schedule for 
applicable fees.

18. Other Provisions 
A. No waiver. We may choose to delay enforcing or waive any 
of our rights under this Agreement without affecting our other 
rights. If we waive a right, we do not thereby waive the same 
right in other situations. 

B. Severability. If any provision of this Agreement is 
unenforceable, all other provisions of this Agreement are still 
valid and enforceable. 

C. Entire Agreement. This Agreement embodies the entire 

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agreement and understanding between you and us and 
supersedes all agreements, statements and understandings, 
unless otherwise expressly stated. 

D. Change in Terms of Your Account. We can change any terms 
of your Account at any time. We will provide you with notice as 
required by law by mailing a notice to you at the latest address 
shown in our records. Any changes will apply to the current 
balance of your Account as well as future balances, to the 
extent permitted by law and we indicate in our notice. You may 
choose to accept or decline a change by keeping your Account 
open or by closing your Account within fifteen (15) days of the 
notice and repaying any outstanding balance according to the 
old terms. Your decision to keep your Account open after any 
change will constitute your agreement to the change. We may 
sell or otherwise transfer your Account and any amount owed 
by you to another creditor at any time. If we do, this Agreement 
will remain in effect.

19. Automatic Payment
If you have requested an automatic payment to be made from 
any financial institution, all payments due will automatically be 
deducted from your designated savings or checking account 
on or before your due date. If your designated account does 
not contain sufficient funds on the payment due date, you will 
be responsible for the payment and any returned items fees 
associated with the payment.

20. Governing Law
This Agreement and your Account shall be governed by the 
state laws in which  your account resides and the laws of the 
United States.

21. Successors & Assigns
You agree TruStone Financial may at any time assign or transfer 
to another person your Account, your Account balance, on this 
Agreement. You will not assign or transfer any of your rights or 
duties under this Agreement. This Agreement is binding upon 
your heirs and legal representatives. 

22. Notice To Married Wisconsin Residents
No provision of a marital property agreement, unilateral or 
court decree applying to marital property adversely affects the 
interest of the creditor unless the creditor, prior to the time 
the credit is granted, is furnished a copy of the agreement, 
statement or decree or has actual knowledge of the adverse 
provision when the obligation to the creditor is incurred. You 
are married and this Account is being opened in the interest of 
your marriage or family.

23. Liability For Unauthorized Use Under Federal Law 
You may be liable for unauthorized use of your credit card. You 
will not be liable for unauthorized use that occurs after you 
notify us of the loss, theft or possible unauthorized use unless 
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you were grossly negligent in the handling of your account 
or card. In any case, your liability will not exceed $50 or the 
amount of unauthorized use, whichever is less. If unauthorized 
withdrawals are made using your card or card number you may 
be required to file a police report and sign a Claim of Fraud or 
Forgery form. You agree to cooperate in any investigation of 
unauthorized use.

24. Special Rule For Credit Card Purchases
If you have a problem with the quality of property or service 
that you purchase with a credit card, and you have tried in good 
faith to correct the problem with the merchant, you may have 
the right not to pay the remaining amount due on the property 
or service. There are two limitations on this right:

1. You must have made the purchase in your home state or, if 
not within your home state, within 100 miles of your current 
mailing address; and

2. The purchase price must have been more than $50.

3. You must not yet have fully paid for the purchase. 

These limitations do not apply if we own or operate the 
merchant, or if we mailed you the advertisement for the 
property or service.

For more information, call our Contact Center at (800) 862-1998.

25. Copy Received
You acknowledge receipt of a copy of this Agreement.

Your Billing Rights—Keep This Notice For Future Use
This notice contains important information about your rights 
and our responsibilities under the Fair Credit billing Act.

Notify Us In Case Of Errors Or Questions About Your Bill.

If you think your bill is wrong, or if you need more information 
about a transaction on your bill, write to us on a separate sheet 
of paper at TruStone Financial, PO Box 1259 Minneapolis, MN 
55440-1259. Write to us as soon as possible. We must hear from 
you no later than 60 days after we sent you the first bill on 
which the error or problem appeared. You can telephone us at 
(800) 862.1998, but doing so will not preserve your rights.

In your letter give us the following information: 
1) Your name and Account number. 
2) The dollar amount of the suspected error. 
3) Describe the error and explain, if you can, why you believe 
there is an error

If you think we need more information, describe the item you 
are not sure about. 

If you have authorized us to pay your credit card bill 

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automatically from a savings or checking account, you can 
stop the payment on any amount you think is wrong. To stop 
payment, your letter must reach us three business days before 
the automatic payment is scheduled to occur.

Your Rights And Our Responsibilities After We 
Receive Your Written Notice

We must acknowledge your letter within 30 days, unless we 
have corrected the error by then. Within 90 days, we must either 
correct the error or explain why we believe the bill was correct.

After we receive your letter, we cannot try to collect any amount 
you question or report you as delinquent. We can continue to 
bill you for the amount you question, including finance charges, 
and we can apply any unpaid amount against your credit limit. 
You do not have to pay any questioned amounts while we are 
investigating, but you are still obligated to pay the parts of the 
bill that are not in question.

If we find that we made a mistake on your bill, you will not have 
to pay any finance charges related to any questioned amount. If 
we didn’t make a mistake, you may have to pay finance charges 
related to any questioned amount, and you will have to make 
up any missed payments on the questioned amount. In either 
case, we will send you a statement of the amount you owe and 
the date that it is due.

If you fail to pay the amount that we think you owe, we may 
report you as delinquent. However, if our explanation does not 
satisfy you and you write to us within ten days telling us that 
you still refuse to pay, we must tell anyone we report you to 
that you have a question on your bill. And we must tell you the 
name of anyone we reported you to. We must tell anyone we 
reported to you that the matter has been settled between us 
when it finally is.

If we don’t follow these rules, we can’t collect the first $50 of the 
questioned amount, even if the bill is correct.

Effective August 1,2014

TRUSTONE FINANCIAL 
VISA SIGNATURE CARD 
AGREEMENT AND 
TRUTH-IN-LENDING 
DISCLOSURE

TruStone Financial Federal Credit Union

Please Retain For Personal Records. 
This is your Signature Card Agreement and Truth-In-Lending 
disclosure. Please read and file with your records. This 
Agreement and disclosure, required by law, is designed to 
define the guidelines concerning your Account(s).

In this Agreement, “Agreement” means this Consumer 
Signature Card Agreement. “Disclosure” means the Signature 
Card Account Opening disclosure. The Account Opening 
Disclosure is included with this Consumer Signature Card 
Agreement and is part of the agreement. In this Agreement 
the words “you” and “your” mean each and all of those who 
apply for the Signature Card. “We,” “us”, and “ours” mean 
TruStone Financial, a federally chartered credit union with 
its main office in Plymouth, Minnesota. “Signature Card” 
and “Card” mean the Signature Card and any duplicates and 
renewals we issue. “Account” means your Signature Card 
Line of Credit Account with the credit union; and “Credit 
Union” means the Credit Union whose name appears on this 
Agreement. Line of Credit may also be called “Credit Limit” in 
this agreement and in your monthly Statement.

By Keeping The Credit Card, Signing It, Using It, Or 
Permitting Another To Use It, You Agree To All The 
Terms And Conditions Of This Agreement.

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