Visa Platinum ScoreCard Cash Back Credit Card Disclosure   

The information about the costs of the card described in this disclosure is accurate as of April 11, 2012.  This information 
may  have  changed  after  that  date.    To  find  out  what  may  have  changed,  call  910.577.7333  or  800.225.3967,  visit 
www.marinefederal.org, or write Marine Federal Credit Union, PO Box 1551, Jacksonville, NC 28541-1551. 

Interest Rates and Charges  

ANNUAL PERCENTAGE 
RATE (APR) for Purchases  11.9% 

APR for Balance Transfers 

11.9% 

APR for Cash Advances  

11.9% 

Penalty APR and When It 
Applies 

18.0% 
This APR may be applied to your account if you:  

(1)  Make a Late Payment 
(2)  Go Over Your Credit Limit 
(3)  Make a Payment that is Returned; or 
(4)  Do any of the above on Another Account You have with Us. 

How Long will the Penalty APR Apply? If your APRs are increased for any of these 
reasons, the Penalty APR will only apply for the next six months if you make the next six 
consecutive  minimum  payments  when  due;  and  you  do  not  again  default  on  these 
conditions during this time. If you fail to make the next six monthly payments when due, 
the Penalty APR will continue to apply until the account is paid in full and closed. 

If  you  receive  a  penalty  rate  and  you  have  a  Visa  Platinum  ScoreCard  (Cash  Back  or 
Rewards), you will no longer be eligible for Cash Back or Rewards benefits.   

Your due date is at least 25-days after the close of each billing cycle. We will not charge 
you  any  interest  on  purchases  if  you  pay  your  entire  balance  by  the  due  date  each 
month. We will begin charging interest on cash advances and balance transfers on the 
transaction date.  

Paying Interest 

Minimum Payment 

The minimum payment is the greater of 2% of the total new balance, or $35.00, or the 
total  new  balance  if  less  than  $35.00.    If  the  balance  exceeds  the  limit,  the  minimum 
payment is $35.00 or the amount over the limit plus 2% of the balance. 

For Credit Card Tips from the 
Consumer Financial 
Protection Bureau 

To learn more about factors to consider when applying for or using a credit card, visit the 
website http://consumerfinance.gov/learnmore 

See page two for more important information about your account 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fees  

Set Up and Maintenance 
Fees 

None  

Transaction Fees 

Balance Transfer Fee: 3% or $10.00 whichever is greater 

Cash Advance Fee: 3% or $10.00 whichever is greater 

Visa Receipt Copy Fee: $2.00 plus research costs 

Research Fee: $10.00 per hour 

Foreign Transaction Fee: Up to 2.80% 

Credit Card Recovery Fee: $75.00 

Copy of Billing Statement: $5.00 

Stop Payment on a Convenience Check: $10.00 

Penalty Fees 

Late Payment Fee:  
                               $25.00* on the 1st occurrence if the payment is not made by the due date   
                               or $35.00* for each additional occurrence within the next 6 billing                 
                               cycles if the payment is not made by the due date.  

Returned Payment Fee:  
                               $25.00* on the 1st occurrence and  $35.00* for each additional 
                               occurrence within the next 6 billing cycles. 

Returned Convenience Check:  
                               $25.00* on the 1st occurrence and $35.00* for each additional 
                               occurrence within the next 6 billing cycles. 

* Or less as restricted by law.  The fee amount will not exceed the amount of your minimum 
payment. 

How  we  will  calculate  Your  Balance:  Average  Daily  Balance  method  is  figured  by  adding  the  outstanding  balance 
(including new purchases, and deducting payments and credits) for each day in the billing cycle and dividing the total of 
each day by the number of days in the billing cycle. 

Billing  Rights:  Information  on  your  rights  to  dispute  transactions  and  how  to  exercise  those  rights  is  provided  in  your 
account agreement.  

Security for Advances and Purchases: The Credit Union will acquire a security interest in the property purchased with 
your  Credit  Card;  and  collateral  securing  other  loans  with  us  may  also  secure  this  account.    Also,  you  are  giving  us  a 
security interest in your shares and other deposits in the Credit Union. 

 
 
 
 
 
 
 
 
 
             
                               
 
 
MARINE FCU CREDIT CARD AGREEMENT AND DISCLOSURES 

BINDING  ARBITRATION:  EXCEPT  AS  SPECIFICALLY  PROVIDED  HEREIN,  THIS  ARBITRATION  PROVISION 
SUBSTANTIALLY  LIMITS  YOUR  RIGHT  TO  BRING  A  LEGAL  ACTION  IN  A  JUDICIAL  FORUM  (EXCEPT  FOR 
MATTERS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT AS SET FORTH HEREIN).  

PLEASE  READ  THIS  SECTION  CAREFULLY.  THE  PARTIES  WILL  NOT  HAVE  A  RIGHT  TO  HAVE  A  JUDGE  OR 
JURY DECIDE ANY CLAIM OR DISPUTE; AND THE ABILITY TO APPEAL IS LIMITED IN AN ARBITRATED MATTER 
HEREUNDER.  ANY  DISPUTES  WILL  BE  DECIDED  BY  A  NEUTRAL  ARBITRATOR.  FURTHER,  NEITHER  PARTY 
NOR ANYONE OF THEIR BEHALF CAN PURSUE ANY CLAIM OR DISPUTE IN ANY CLASS OR REPRESENTATIVE 
CAPACITY.  IT  IS  THE  INTENT  OF  THE  PARTIES  HERETO  TO  PROVIDE  A  FUNDAMENTALLY  FAIR  AND  LESS 
COSTLY  FORUM  TO  ADDRESS  ANY  DISPUTES  BETWEEN  THE  PARTIES;  AND  THE  PARTIES  SPECIFICALLY 
AGREE  TO  THIS  ALTERNATIVE  METHOD  OF  DISPUTE  RESOLUTION  AS  AN  INTEGRAL  PART  OF  THE 
RELATIONSHIP BETWEEN THE PARTIES. SEE PARAGRAPH 40 HEREIN FOR COMPLETE DETAILS. 

THIS IS YOUR AGREEMENT AND DISCLOSURE STATEMENT WITH MARINE FEDERAL CREDIT UNION. PLEASE 
READ IT CAREFULLY AND KEEP IT FOR YOUR RECORDS. IT SUPERSEDES ALL PRIOR AGREEMENTS AND 
DISCLOSURE STATEMENTS RELATING TO YOUR ACCOUNT. YOU DO NOT HAVE TO SIGN THIS AGREEMENT. 
YOUR AGREEMENT TO ALL OF THESE PROVISIONS, AS AMENDED FROM TIME TO TIME INCLUDING THE 
CARD ISSUED BY US, WILL BE SHOWN BY YOUR APPLICATION FOR THE CARD, YOUR ACCEPTANCE OF THE 
CARD, OR YOUR USE OF THE CARD, WHICHEVER OCCURS FIRST. 

1. Definitions. In this Agreement, the word "Card" means either one or more Visa credit card and any duplicates, 
renewals or substitutions we issue. The words, "you," "your," and "yours" mean all cardholders (borrowers and co-
borrowers); anyone any cardholder permits to use the Card(s); as well as any authorized user for whom an additional 
Card(s) is issued to the extent of their purchases and cash advances, as well as transactions by anyone they permit to 
use the Card(s). The word "cardholder" means any applicant or co-applicant to whom a Card is issued by us. The words 
"Credit Union," "we," "us," and "our" means Marine Federal Credit Union or anyone to whom the Credit Union transfers 
this Agreement. The words "Convenience Checks" means one or more checks that we may send to you to access your 
Credit Card Account. “Applicable Law” shall include: “(i)Visa U.S.A. Inc. Bylaws, Visa U.S,A. Inc. Operating Regulations, 
Visa U.S.A. Inc. Certificate of Incorporation, Visa International Bylaws, and Visa International Operating Regulations; and 
(ii)any and all laws, treaties, rules, regulations, or regulatory guidance of the government of the United States, any state 
thereof, or of any applicable foreign government or state thereof, as the same may be amended and in effect from time to 
time. 

2. Pledge of Shares and Security Interest. 

BY  SIGNING  AN  APPLICATION,  ACCEPTANCE  OR  AUTHORIZED  USE  OF  ANY  CREDIT  CARDS,  YOU  GRANT 
AND PLEDGE  A CONSENSUAL LIEN TO US ON ALL SHARES TO SECURE PAYMENT OF YOUR OBLIGATIONS 
ON THIS ACCOUNT.  IN ADDITION, YOU ACKNOWLEDGE OUR STATUTORY LIEN RIGHTS UNDER THE FEDERAL 
CREDIT UNION ACT; YOU AGREE THAT SUCH A LIEN IS IMPRESSED AS OF THE DATE THAT THIS ACCOUNT IS 
OPENED; AND YOU AGREE THAT WE CAN APPLY THE SHARES PLEDGED AT THE TIME OF ANY DEFAULT ON 
THIS  ACCOUNT  WITHOUT  FURTHER  NOTICE.  “Shares”  for  the  purpose  of  your  pledge  to  secure  your 
obligations  to  the  Credit  Union  means  all  deposits  in  any  share  savings,  share  draft,  club,  certificate,  P.O.D., 
revocable  trust  or  custodial  account(s),  whether  jointly  or  individually  held  --  regardless  of  contributions,  that 
you  have  on  deposit  now  or  in  the  future.    Your  pledge  does  not  include  any  I.R.A.,  Keogh,  tax  escrow, 
irrevocable trust or fiduciary account in which you do not have a vested ownership interest. 

SECURITY AGREEMENT: “Non-Purchase-Money Security Interests” Payments on your Account are secured by any 
security interest in any property securing your other obligations to the Credit Union, whether existing now or in the future, 
except your household goods and your primary residence. “Purchase-Money Security Interests” You hereby grant the 
Credit Union security interest in all property purchased/acquired by you or any authorized user pursuant to the use of this 
Account, including a purchase-money security interest in any household goods purchased/acquired with an extension of 
credit upon this Account. These Purchase-Money Security Interests shall secure faithful performance of all obligations 
arising under this Agreement; and the Credit Union shall have all of the rights of a secured party in accordance with Article 
Nine of the Uniform Commercial Code and/or other applicable law. 

3. How to Use this Account. You must sign the Card in order to use it. You can purchase or lease goods and services 
("Purchases") from any merchant who honors your Card up to your maximum credit limit by presenting your Card and 
signing a sales slip or writing a Convenience Check for the amount of the Purchase. You may also use the Card to obtain 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
 
 
 
 
 
cash loans ("Cash Advances") up to your maximum credit limit from financial institutions that accept the credit card, and 
by use of preprinted Convenience Checks that the Credit Union may issue to you. You agree not to present your Card, 
obtain a Cash Advance or write a Convenience Check for any extension of credit in excess of your available Credit Limit 
(the difference between your outstanding balance and your maximum credit limit) on your account. Certain purchases and 
cash advances require authorization prior to completion of the transaction. In some cases, you may be asked to provide 
identification. If our system is not working, we may not be able to authorize a transaction, even though you have sufficient 
credit available. Also, for security reasons, we may block the use of your Card due to alerts in certain countries or 
geographic areas. We will have no liability to you or others if any of these events occur. The credit union has the right to 
reduce your credit limit, refuse to make an advance, and /or terminate your Account at any time for any reason not 
prohibited by law. 

4. ATM Access. If you have received a personal identification number (PIN), you may use your Card and PIN to obtain 
Cash Advances at any Automatic Teller Machine ("ATM") that accepts your Card.  Your PIN is confidential and should not 
be disclosed to anyone. You agree not to write your PIN on your Card, you will not keep your Card and PIN together, and 
you will not provide your PIN to anyone who is not an authorized user. Except as otherwise provided in this agreement, 
advances through ATM access will be treated as Cash Advances and are subject to cash advance fees under this 
Agreement.  Advances at authorized ATMs are limited to a total of $500.00 during any 24-hour period. Although we do not 
charge an ATM fee for this service, others may. Owners of ATMs that we do not own may charge fees in addition to 
any fees disclosed in this Agreement. This is not a fee charged by Marine Federal Credit Union; however, any 
such fee will be added to your account. The party charging the fee is required to provide appropriate disclosures 
to you with regard to any such fees. 

5. Money Transfer Services. (Effective April 15, 2011)You will have access to Money Transfer Services upon your 
successful enrollment in the Money Transfer Services Program (MTS), you may use your Card to transfer funds to, or 
receive funds from, any Card that has been enrolled in MTS by another Participant. The minimum Transmittal Amount is 
$1.00 and the maximum Transmittal Amount is $2,500.00. You may not transfer more than $2,500.00 per day or more 
than $10,000.00 per month. In addition you may not receive more than $2,500.00 per day or $10,000.00 per month. We 
may increase or decrease these limits from time to time in our sole discretion. We reserve the right to accept or reject any 
MTS request in our sole discretion. Only you may access MTS and initiate a request using your Card. You may only have 
one Card enrolled in MTS at any one time. Subject to these Terms and Conditions, and following successful transmission 
of your request to the Issuer, the Issuer will transfer funds to the designated Recipient’s Card pursuant to such request 
and debit the transmittal amount and any applicable fees from your card balance. You acknowledge and agree that any 
fees that may be charged in connection with any request you submit, even one that is later voided, are fully-earned and 
non-refundable. Each transmittal amount you send pursuant to a request will be posted to the Recipient’s Card in 
accordance with the posting rules established by the financial institution that has issued such Card. Each transmittal 
amount that is sent to your Card will generally be posted to your Card within two (2) Business Days after we receive the 
Transmittal Amount from the Sender. Any charges that you may incur in accessing MTS, including, without limitation, any 
mobile phone airtime charges or internet connection charges, shall be your sole responsibility. Any offer to enroll or 
participate in MTS is void where prohibited by Applicable Law. 

If you receive any transmittal amount from any Money Transfer Service (MTS) provider you agree to receive more than 
$2,500.00 per day or no more than $10,000.00 per month. We may increase or decrease these limits from time to time in 
our sole discretion. We reserve the right to accept or reject any MTS request in our sole discretion. Each transmittal 
amount that is sent to your Card will generally be posted to your Card within two (2) Business Days after we receive the 
Transmittal Amount from the Sender.  

6. Maximum Credit Limit. Your Maximum Credit Limit will appear on the folder in which you receive your Card and on 
your monthly statement. At our discretion, we may change your credit limit at any time, and may provide separate limits 
for purchases and for cash advances. We will notify you if we do, either by mail, email or through your monthly billing 
statement. You may request a change to your credit limit by contacting the Credit Union in person, by telephone, email or 
mail. Your continued use of the Card will show your agreement to any such increase. You agree to pay any amounts you 
owe that exceed your maximum credit balance upon demand. You agree we are not obligated to extend to you credit for 
any amount that would cause your outstanding balance to exceed your Maximum Credit Limit, or for any amount if your 
outstanding balance already exceeds your Maximum Credit Limit. Any increase in your Maximum Credit Limit requested 
by you will require you to make an application for our approval. In assessing your credit limit under the provisions in this 
Section (either at our discretion or upon request): (a) we may and you authorize us to review your credit history, including 
consumer credit reports; (b) you authorize us to have this review made by third parties to determine whether you meet the 
criteria we have set for such an increase; and (c) this process shall not be pre-screening under the Fair Credit Reporting 
Act or other applicable laws or regulations based on our existing relationship and this Agreement. 

If your credits and payments exceed what you owe on your credit card, the amount will be applied against future 
purchases and cash advances. If the credit balance amount is $1 or more, it will be refunded upon your written request or 
automatically after six months. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
 
 
Limits for ATM and Over-the-Counter Cash Advances can be determined by contacting the Credit Union’s VISA 
Department as set forth at the end of this Agreement.  

7. General Terms Governing Your Payments: You will be jointly and severally liable and agree to pay the Credit Union 
for all charges (purchases, cash advances, finance charges, and other charges added to your Account under the terms of 
this or any other agreements with us) extended to you or anyone else using any Card issued for your account, unless the 
use of such Card is by a person other than you, who does not have actual, implied or apparent authority for such use and 
from which you receive no benefit. Authority includes, but is not limited to, any authorized users permitting another person 
to use any Card(s). Further, all users are obligated to us for all charges they make, authorize or permit. 

The Credit Union can accept late or partial payments as well as payments that are marked with "paid in full" or other 
restrictive endorsements, without losing any of our rights under this Agreement. You must pay the Credit Union in U.S. 
dollars drawn on funds on deposit in the United States. If you make payment with other currencies or from an institution 
domiciled outside the United States, then your payment will not be credited until the funds have been collected by us in 
U.S. dollars.  The Credit Union will determine the method of applying payments and credits to your account, which will in 
all respect comply with any specific requirements of applicable laws. 

Unless otherwise required by specifically applicable laws, for payments received by mail by 5:00 PM EST, you will receive 
credit that day; and for payments made in any other manner, including in person, your account will be credited the day 
payment is received. 

If the Credit Union receives a payment by mail by 5:00 PM EST you will receive credit that day; payment received after 
5:00 PM EST, will be applied to the next business day. If a payment due date falls on a Holiday or Weekend, the payment 
will not be considered late if received the following business day. 

You authorize us to honor any Purchase or Cash Advance you make by internet, telephone, or mail on this account. You 
agree that a signature is not necessary as identification in such cases. We reserve the right to refuse to honor any request 
for credit, to reduce your credit limit or terminate your account at any time using our sole discretion, based on changes in 
the economy, the Credit Union's financial condition, your creditworthiness, or for any other reason not prohibited by law. 

To protect you and us, the Credit Union, in its sole discretion, may place a temporary freeze on all or part of the 
credit available to you for new purchases or cash advances under this agreement any time the Credit Union 
receives a large payment $1000 or more, by a method other than cash, certified funds, or electronic transfer. In 
such cases, the Credit Union may freeze your credit line until payment is actually collected by us. 

8. Minimum Payment Due. You can pay off your account balance in full each month or you can pay in monthly 
installments. If you do not pay your balance in full, you agree to pay at least a minimum payment of 2% of your New 
Balance (rounded to the nearest whole dollar) or $35.00, whichever is greater at the end of each statement period. If the 
New Balance shown on your periodic statement is $35.00 or less, you agree to pay this amount. Generally payments 
above the Minimum Payment will be applied first to higher interest rate balances and then to lower interest rate balances. 
Unless the Credit Union takes other action as a result of a default under this Agreement, the Minimum Payment Due will 
also include any amount that is past due and any amount by which your new balance exceeds your credit limit. Payments 
and credits will be applied first to pay billed but unpaid finance charges; late charges, and other fees or charges provided 
for herein; and next to unpaid cash advances; and then to your unpaid purchase balance. You must pay at least the 
minimum payment each month, but you may pay more than that amount at any time without a penalty. The sooner you 
pay your new balance, the less you will have to pay in finance charges. The "Payment Due Date" will be shown on your 
periodic statement. 

9. Returns and Adjustments. Merchants and others who honor your Card may give credit for returns or adjustments, 
and they will do so by sending the Credit Union a credit slip which will be posted to your Account. If your credits and 
payments exceed what you owe the Credit Union, the amount will be applied against future purchases and cash 
advances. If the credit balance amount is $1.00 or more, it will be refunded upon your written request or automatically 
after six months. 

10. Additional Charges for Transactions in a Foreign Currency and “Cross-Border” Transactions. Currency 
Conversion Fee: If you effect or authorize a transaction with your access device in a currency other than US Dollars, 
VISA will convert the charge into a US Dollar amount. The VISA currency conversion procedure includes use of either a 
government mandated exchange rate, or a wholesale exchange rate selected by VISA as applicable. The exchange rate 
VISA uses will be a rate in effect on the day the transaction is processed. This rate may differ from the rate in effect on the 
date of the purchase or the date the transaction was posted to your account. A Currency Conversion Fee of up to 2.8% 
will be applied to transactions that are converted from foreign currencies to U.S. dollars. Cross-Border Transaction Fee: 
In addition, VISA charges us a Cross-Border Assessment up to 2% on each transaction on all cross border transactions 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
 
 
 
 
 
 
 
regardless of whether there is a currency conversion. For purposes of this Section, “cross-border transaction” shall 
include both (a) transactions initiated in a foreign country which are subsequently settled in the United States, and (b) 
transactions initiated in the United States but which are ultimately settled in a country outside of the United States. The 
Credit Union will assess these fees to you to reimburse it for the fee it is required to pay for each of your transactions 
subject to these terms. The Cross-Border transaction fee will be shown separately on your periodic billing statement. The 
Currency Conversion Fee, if it applies to the transaction, will be included in the transaction amount posted on your 
statement. 

11. Finance Charges on Account. You agree to pay the FINANCE CHARGE on your account. 

A FINANCE CHARGE computed on a daily periodic rate ("DPR") will begin to accrue for new Purchases, if you do not 
pay the New Balance in full within 25 days after the billing date of the statement on which the new Purchases first appear. 
A FINANCE CHARGE computed on a daily periodic rate ("DPR") will begin to accrue on the transaction date of Cash 
Advance(s) or Purchases (except as provided above), or the first day of the billing cycle, whichever is later, and will 
continue to be imposed until you have paid any outstanding balance in full. The Credit Union calculates the FINANCE 
CHARGE as follows: 

a. The FINANCE CHARGE will be figured by applying the daily periodic rate of your Account to the average daily balance 
of Purchases and Cash Advances. The daily periodic rate and ANNUAL PERCENTAGE RATE (APR) to be used is 
determined by the account applied for or approved by us pursuant to the terms of your application. 

Visa 

 Annual 
Percentage 
Rate* 

VISA Platinum 
Scorecard Bonus 

Points and Rewards  9.90% 

Default Rate 

APR Ceiling 

18.00% 

18.00% 

VISA Platinum 
Scorecard 
CashBack  

11.90% 18.00% 

18.00% 

*Only the current rates being offered are listed, not all rates members may already have are listed. 

b. To get the total average daily balance on your Account, we take the beginning balance of your Account each day, add 
any new Purchases and Cash Advances, unpaid Finance Charges, current late payment fees, and other fees, and 
subtract any payments or credits. This is your daily balance. Then we add all the daily balances for the billing cycle and 
divide their total by the number of days in the billing cycle. This gives you the average daily balance. This determines the 
balance subject to the FINANCE CHARGE. 

Non-Variable Rate Option: The Credit Union, in its sole discretion, may change the Daily Periodic Rate and ANNUAL 
PERCENTAGE RATE from time to time in compliance with any specifically applicable laws and/or regulations. Any 
change in the Finance Charge shall apply only to new Purchases and Cash Advances. If the current effective rates are 
different, they are disclosed on an enclosed/attached insert. 

12. “Promotional Rate” Finance Charges. From time to time and in our sole discretion we may offer a special rate 
applicable to certain transactions such as particular purchases (as defined by us), balance transfers, cash advances, or 
purchases made by using Convenience Checks. Applicable terms and conditions will be disclosed at the time any such 
promotion is offered, and are incorporated into this Agreement by reference.  The promotional rate will apply only to the 
transactions and for the period of time set forth in any such offer from us.  Existing balances and new purchases or 
advances not expressly subject to any such promotion will remain governed by the terms and conditions of this 
Agreement.  In addition, the terms and conditions of this Agreement will govern your obligations regarding any unpaid 
balance or transactions that are made subject to any such promotional offer, that are not fully paid within the time period 
set forth in such promotional offer. 

13. Interest Rate Adjustment (Default Rate) The Credit Union will adjust the interest rate on your account whenever 
your account is 60 days past due.  We will change your interest rate to a non-variable ANNUAL PERCENTAGE RATE of 
18% on the first day of the billing cycle following the cycle that was 60 days past due. After six (6) consecutive billing 
cycles of your account being paid pursuant to the terms of your agreements with the Credit Union, we will change the 
interest rate to the rate prior to the default rate, which will become effective on the first day of the billing cycle following the 
Sixth (6) consecutive billing cycles paid as agreed. If you fail to pay your Account pursuant to the terms of your agreement 
at any time during the next six (6) billing cycles after your account has had an interest rate adjustment due to default your 
account will remain at the Default Rate of 18% until such time as six (6) consecutive payments have been paid as agreed 
and your account has been reviewed to determine if the rate should be reduced based on your payment history. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
 
 
 
 
 
 
 
14. Monthly Statement.  We will send you a monthly billing statement whenever there is activity on your account. Your 
monthly statement will show an itemized list of current charges (Purchases and Cash Advances) and Convenience Check 
transactions to your account, your new balance, any Finance Charges, the minimum payment due, and the payment due 
date.  In addition, it will show your current credit limit, payments, and credits, a summary showing your Purchases and 
Cash Advances, the merchant, electronic terminal or financial institution at which transactions were made, as well as 
other information concerning your account. Sales, Cash Advance, credit, or other slips cannot be returned with any 
statement. You should retain a copy of such slip furnished at the time of the transaction in order to verify your monthly 
statement. E-Statements: If provided electronically, statements will be (1) e-mailed to you as an attachment; or (2) you 
will be sent a notice via e-mail that will direct you to a site we maintain or cause to be maintained where you may access, 
review, print, and otherwise copy/download your periodic statements using procedures that we authorize. E-mails from us 
will be sent to the e-mail address provided by any owner.  

15. Additional Benefits/Card Enhancements. The Credit Union may from time to time offer additional services to your 
Account, such as travel accident insurance, purchase rewards or rebates at no additional cost to you. You understand that 
the Credit Union is not obligated to continue or to offer such services and may withdraw or change them at any time. If 
these benefits are withdrawn prior to any accrued use by you, the Credit Union will have no obligation to provide the 
benefit or enhancement, or any other compensation or consideration.  

16. Maximum Fees During the First Year: During the first year after the credit card is opened the total fees charged to 
your credit card will not exceed 25% of the credit limit in effect when the account is opened. This limit does not apply to 
late payment fees, over-limit fees or returned payment fees or other fees the consumer is not required to pay with respect 
to the account such as an expedited payment for making a payment by phone. However, the limit does apply to cash 
advance fees, balance transfer fees and foreign transaction fees. 

17. Merchant Disputes. The Credit Union is not responsible for the refusal of any merchant or financial institution to 
honor your Card except as listed in the Special Rules for Credit Card Purchases set forth at the end of this Agreement. 

18. Skip Payment Option. At our option, we may offer you the opportunity to not make ("skip") a minimum payment 
during certain designated billing cycles ("skip payment period"). If you do not make your minimum payments as provided 
in this Agreement, during such designated billing cycles, you understand that we will continue to apply finance charges to 
your account. Beginning with the billing cycle following an allowed skip payment period, all other provisions of this 
Agreement will apply. We have no obligation to accept your application for any skip payment period offered, and you 
authorize us to investigate your creditworthiness including obtaining consumer credit reports. We may charge you an 
application processing fee for each skip payment period that we may offer to cover our costs of investigating your 
qualifications for this extension including but not limited to the costs associated with researching your creditworthiness. 

19. Exceeding Your Credit Limit. You will be in default if the balance of your account exceeds the credit limit. If you are 
in default, the credit union may temporarily suspend your credit card or terminate your account. If at any time your total 
new balance exceeds your credit limit, you must immediately pay the excess upon the Credit Union’s demand. 

20. Late Payment Fee. The Credit Union will charge your account a late payment fee for each billing period in which your 
minimum payment is not received by your payment due date. The fee will increase if there are any additional late 
payments made within the next 6 monthly payment cycles following the last late payment. This fee will be added to your 
account balance. For current fee information, refer to the enclosed/attached insert as is applicable to your Account: VISA 
Platinum Scorecard Bonus Points/Rewards or VISA Platinum Scorecard CashBack Disclosure. 

21. Returned Payment or Insufficient Funds Fee. The Credit Union will charge your account a  fee if your payment by 
any method, including check, electronic transfer, home banking transaction or otherwise, is not honored, collected by us,  
or if we must return it to you because it cannot be processed for any reason. This fee will be added to your account 
balance. For fee information, refer to the enclosed/attached insert as is applicable to your Account: VISA Platinum 
ScoreCard Bonus Points/Rewards or VISA Platinum ScoreCard CashBack Disclosure.. 

22. Charge for Copies, Research and Card Replacement. If you ask for a copy of any document, such as a sales slip 
or Convenience Check, a charge per hour may be imposed for the time it takes to research and locate the document and 
a charge per copy will apply. In addition, a billing statement copying fee will be imposed per copy. However, no charge will 
be imposed in connection with any actual or asserted billing error. We may charge a fee to replace a lost card. For fee 
information, refer to the enclosed/attached insert as is applicable to your Account: VISA Platinum ScoreCard Bonus 
Points/Rewards or VISA Platinum ScoreCard CashBack Disclosure. 

23. Card Recovery Fee. A card recovery fee may be charged if you use the card(s) after we mail you notice of 
termination of this Agreement. For fee information, refer to the enclosed/attached insert as is applicable to your Account: 
VISA Platinum ScoreCard Bonus Points/Rewards or VISA Platinum ScoreCard CashBack Disclosure. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
 
 
 
 
 
 
 
24. Fees for MTSs. Until we post an amendment to, we will not charge you any fees for the MTS Services. Once we 
begin charging fees we will normally deduct fees and charges automatically from your Card balance at the time a fee or 
charge is incurred for MTSs sent or received.  

25. Your Responsibility and Liability for Unauthorized Use and Lost or Stolen Cards or Convenience Checks. If 
your Card or Convenience Checks are lost or stolen, or if you are afraid someone used or may use them without your 
permission, you must notify the Credit Union at once by calling 1-800-225-3967. If notice is given orally, you will promptly 
confirm it in writing. The Credit Union may require you to provide us certain information in writing to help us investigate 
any unauthorized use. Further, you agree to cooperate and assist us or any government or law enforcement agent or 
agency in investigating, collecting or pursuing any other rights (civil and criminal) relating to any unauthorized use. In this 
regard, you agree to file an appropriate police report when asked to do so. Do not use the Card or the Convenience 
Checks after you have notified the Credit Union, even if you find them or have them returned to you.   

You are liable for all transactions that you authorize. No Liability: You will have no liability for unauthorized use of your 
Card, Convenience Checks or other Access Devices for non-ATM transactions made over the VISA Network if the 
following conditions are met: (1) You have not been grossly negligent; and (2) You have not committed, participated in or 
conspired to commit any fraudulent act or scheme involving the use of your VISA credit card account. Limited Liability: For 
transactions on other networks or ATM transactions, you may be liable for unauthorized transactions using your Card, 
Convenience Checks or other Access Devices that occur before we are notified. However, your liability for unauthorized 
use on networks other than VISA will not exceed $50.00. In any case, you will not be liable for any unauthorized use after 
notifying us of the loss, theft or unauthorized use of your Card, Convenience Checks or other Access Devices. 

26. Our Liability for Failure to Complete Transactions. If we do not complete a transaction pursuant to any request, 
and/or in the correct amount, we may be liable for your losses or damages. However, there are some exceptions. We will 
not be liable, for instance:  

• 

• 

• 
• 
• 
• 
• 

if through no fault of ours, you do not have adequate funds available on your Card to complete the 
transfer;  

if circumstances beyond our control (such as fire, flood, terrorist attack, national emergency, or 
computer or communication failure) prevent the completion of the transaction, despite reasonable 
precautions we have taken;  

if access to your Card has been blocked after you reported your Card lost or stolen;  
if there is a hold on your Card for any reason;  
if your funds are subject to legal process or other encumbrance restricting their use;  
if your transfer authorization terminates by operation of law;  

if a computer system or mobile device was not working properly and you knew about the problem 
when you initiated the transaction;  

if we have reason to believe that the requested transaction is not authorized; or  

• 
•  as otherwise provided in this Agreement.  

27. Default. You will be in default if: (a) you fail to pay the Minimum Payment Due by the Payment Due Date; (b) the 
Credit Union, in its sole discretion, feels insecure (For example: Our good faith belief that your ability to pay your account 
is impaired; use of your account in any manner or in any way that may expose the Credit Union to a risk of loss; etc.); (c) 
your ability to repay is materially reduced by a change in your employment, by an increase in your obligations, by 
bankruptcy or insolvency proceedings involving you, by your death, or (for community property state residents only) by a 
change in marital status or domicile; (d) you exceed your credit limit without our permission; (e) you have made a false or 
misleading statement to us in your application or otherwise; (f) you are in default under any other agreement with us; (g) if 
you use or authorize the use of any Card(s) to make or facilitate any illegal transaction; or (h) you fail to perform any of 
your other obligations under the terms of this Agreement as it may be amended from time to time. Upon default we may 
close your Account to future purchases and advances and, to the extent not prohibited by Governing Law, demand 
immediate payment of your entire Account balance, after giving you any notice and opportunity to cure the default if 
required by applicable law. The Credit Union's sole obligation hereunder with regard to determining and declaring an 
event of default is the exercise of "good faith," based on its subjective understanding of applicable facts. We shall also 
have the right to close your account and terminate access privileges where your account is inactive for such periods of 
time as we may from time-to-time determine to be appropriate for protecting both our and your interests. 

28. Collection Costs. You agree to pay all costs incurred by the Credit Union in collecting any amounts you owe or in 
enforcing or protecting the Credit Union's rights under this Agreement, including attorneys' fees of 20% of the unpaid 
balance or such greater sum as may be reasonable, and also those costs, expenses and attorneys' fees incurred in any 
appellate, bankruptcy and post-judgment proceedings, except as limited or prohibited by applicable law. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
 
 
 
 
29. Updating and Disclosing Financial Information. We may report your performance under this Agreement to credit 
reporting agencies and secure follow-up credit reports on you for any legitimate business reason, including if you fail to 
make your minimum payments on time. We can reinvestigate and reevaluate any information you provide on your Credit 
Card Application at any time, and in the course of doing so, we may ask you to provide additional information, request 
credit bureau reports, and/or otherwise verify your current credit standing. 

Access to Account Information: You agree that all borrowers and authorized users will have access to information 
regarding transactions on your account, including but not limited to purchases and cash advances, account balances, 
account history, payments, and other information relating to or arising with regard to this account or any transaction. 

30. Correcting the Credit Union's Credit Report. If you think the Credit Union reported erroneous information about you 
to a credit reporting agency, call the Credit Union at the telephone number listed on your monthly billing statement. The 
Credit Union will promptly investigate the matter. The Credit Union will contact each credit reporting agency whose 
records may reflect an error. The Credit Union will require them to correct your report if its investigation decides that you 
were correct.  If the Credit Union disagrees with you after the investigation, the Credit Union will advise you, in writing or 
by phone, and instruct you how to submit to those agencies a statement of your position that will become a part of your 
credit record with them. The instructions will include the name, address, and phone number of each such agency, along 
with other pertinent information. 

31. Closing Your Account. Any individual cardholder without the consent of other cardholders may close your Account at 
any time by notifying us in writing as indicated in this Agreement. Credit Union may close your account or suspend your 
Card privileges or Convenience Checks at any time without prior notice. Credit Union may also reissue a different Card or 
different checks at any time. You must return the Card or the Convenience Checks to the Credit Union upon request.  You 
agree that the Card and all Convenience Checks remain the property of Credit Union. Each Card we issue will have an 
expiration date. Upon expiration of your Card your account will automatically terminate; or the Credit Union, in its sole 
discretion, may extend your Agreement and issue a new card with a new expiration date. If your account is closed, 
expires or your credit privileges are terminated or suspended, you will remain responsible for paying all amounts you owe 
us according to the terms of this Agreement. Without limiting the foregoing, the Credit Union has the right to terminate 
your line of credit or any part of the services provided pursuant to this Agreement and to demand the return of all cards, 
access checks and other access devices if the Credit Union, in its sole discretion, feels that it is insecure for any reason 
whatsoever; including but not limited to mismanagement of your account, failing to safeguard any access device, creation 
of any credit balances by you that may increase the risk of loss or exposure of the Credit Union or failing to cooperate with 
the Credit Union or others with regard to any claim of unauthorized use or any other defense to payment under applicable 
law. 

32. Changing This Agreement. The Credit Union may change the terms of this Agreement, including the Annual 
Percentage Rate, at any time, upon 45 days advance notice to you. Except where limited by applicable law, the new 
terms, including, but not limited to, increasing the finance charge or the way the Credit Union calculates finance charges, 
late charges, and the minimum payment due, will apply both to new purchases and cash advances as of the day of the 
change. In accordance with applicable law, the Credit Union will notify you of any increased charge or change by writing 
to you at the most recent address shown for you on the Credit Union's records. 

33. Delay in Enforcement/Waivers. The Credit Union may delay or waive enforcement of any of the provisions of this 
Agreement, including any agreement to make timely payments, without losing its right to enforce the same provision later 
or any other provisions of this Agreement. You waive the right to receive notice of any waiver or delay or presentment, 
demand, protest, or dishonor. You also waive any applicable statute of limitations to the full extent permitted by law and 
any right you may otherwise have to require the Credit Union to proceed against any person before suing you to collect. 
You understand that the Credit Union will not be liable for a merchant's or other parties' refusal to honor your Card 
whether due to an error by the Credit Union, the merchant, the Credit Union's authorized agent, or other third party. 

34. Change of Name, Address or Employment. You will notify the Credit Union immediately in writing if your name, 
home address, or employment changes. 

35. Additional Terms of Agreement  To the extent not prohibited by applicable law, the terms, interpretation and 
enforcement of any claim or dispute arising under this Agreement, as well as all parties’ rights and duties, will be 
governed by North Carolina State law regardless where you may reside or use your account. Further, this Agreement is 
the contract which governs all transactions on your Account even though sales, cash advances, credit or other slips may 
contain different terms.  

You may not transfer or assign your account or Card to any other person. The Credit Union may assign or transfer this 
Account, your Account balance, or this Agreement to another person, who will have all of our rights hereunder. This 
Agreement is binding on your heirs and legal representatives. If there are joint obligors or authorized users for this 
credit plan, each of you will have the right to use the Account to obtain loans pursuant to the terms hereof. Any 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
 
 
 
 
 
one obligor’s elections, transactions and directions to the Credit Union shall be binding upon all obligors. Each of 
you will be liable for all obligations owing on the Account whether borrowed by you or otherwise and whether within or 
beyond the credit limit. Your liability will be joint and several. Either party has the right to cancel this Agreement. Further 
each of you is responsible for all amounts borrowed by any authorized user(s). Authorized users and other users may also 
be required to repay the amount owed for charges they make; however, you remain, at all times, primarily responsible for 
all amounts owed. All Cards, billing statements and notices will be mailed or delivered to the address given on the 
application for either applicant unless you direct otherwise in writing. If any law or judicial ruling makes any part, provision, 
sentence or section of this Agreement unenforceable, the remainder will continue in full force and effect.   

36. Insurance. You may be offered insurance for your credit card. If you elect insurance, as set forth in your application, 
then the charges will be added to your Account balance on each billing cycle, if your insurance application is approved.  
Credit insurance is voluntary and not required to obtain a credit card account with us. You have a right to terminate this 
insurance at any time by notifying us in writing. 

37. Compliance with Applicable Laws and Prohibition of Illegal Transactions. You warrant and agree that you will at 
all times comply with all Applicable Laws; and that your card and services are at all times subject to Applicable Laws. 
Further, you agree and warrant that your Credit Card, other access device or any related account will not be used to make 
or facilitate any illegal transaction(s) as determined by applicable law; and that any such use, including any such 
authorized use, will constitute an event of default under this Agreement. Certain federal and/or state laws or Card Service 
Providers’ Rules may limit or prohibit certain transactions such as (but not limited to) those coded as possible gambling 
transactions. The Credit Union may decline to accept, process or pay any transaction that we believe to be illegal or 
unenforceable (regarding your obligation to pay us or otherwise) under applicable law; or which is otherwise limited or 
prohibited, including but not limited to any transaction involving or relating to any gambling activity. Such prohibition or 
limitations may affect some otherwise proper or allowable transactions such as charges incurred at a hotel-casino. You 
understand and agree such limitations/prohibitions are not within the Credit Union’s control and that the Credit Union will 
not have any liability, responsibility or culpability whatsoever for any such use by you or any authorized user(s); or for 
declining to accept, process, or pay any such transaction. You further agree to indemnify and hold the Credit Union 
harmless from any suits, liability, damages or adverse action of any kind that results directly or indirectly from any such 
use of your account and/or access devices. 

38. VISA Platinum ScoreCard Bonus Points/ Rewards Rules. 
1. As provided in these rules (“Rules”), account holders (“You” or “Your”) earn one (1) Bonus Point (“Point(s)”) in the 
ScoreCard Program (“Program”) for every $2 in a qualifying Signature debit purchase and one (1) Bonus Point (“Point(s)”) 
in the ScoreCard Program (“Program”) for every $1 in a qualifying credit card purchase. A qualifying purchase shall mean: 
(I) a transaction that is charged to an eligible credit and/or debit card account covered by the Program (“Account”) and (ii) 
a transaction that appears on Your statement during the Program period. Points are deducted for returns. No Points are 
earned for finance charges, fees, cash advances, convenience checks, ATM withdrawals, foreign transaction currency 
conversion charges or insurance charges posted to Your Account. Contact Your financial institution (“Sponsor”) for full 
details on the Program period dates during which You are eligible to earn Points. 
2. Points can be used to order only the merchandise/travel awards (“Award(s)”) available in the current Program. You may 
select Awards from any level, as long as You have a sufficient number of Points available in Your Account as of the date 
of Your most recent earnings statement. Point requirements assigned to any Award are subject to change from time to 
time without notice, and Awards may be substituted at any time. Should an Award be discontinued, it will be replaced with 
an Award of equal or greater value or, if no suitable substitute is available, You will be advised to make an alternative 
selection or Your Points may be returned to Your Account. 
3. Your merchandise Award will usually be delivered by a commercial delivery service or the U.S. Postal Service within 4-
6 weeks of processing Your order. Shipments cannot be made to a post office box. If You have an APO, U.S. eligible 
territory or international address, please contact ScoreCard Award Headquarters for details regarding merchandise 
options and shipments before ordering. 
4. Note any damages or shortages on the delivery receipt before signing to accept delivery from the carrier. An Award 
received damaged or defective may be returned to the shipper within thirty (30) days of receipt for replacement. All parts, 
instructions, warranty cards and original packaging materials must be returned with the product. 
5. Applicable manufacturers’ warranties will be included with Your Award. Warranty claims must be directed to the 
manufacturer. SPONSOR, FINANCIAL INSTITUTION BENEFIT ASSOCIATION, INC. (“FIBA”), FIDELITY NATIONAL 
CARD SERVICES, INC. AND ITS AFFILIATES (“FIS” OR “PROGRAM ADMINISTRATOR”) AND ANY ASSOCIATION 
YOUR SPONSOR IS A MEMBER OF (“ASSOCIATION”) MAKE NO PRODUCT REPRESENTATIONS OR 
WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, 
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED 
THROUGH THIS PROGRAM. FIS NOR FIBA WILL BE LIABLE FOR ANY DEFECTS IN THE AWARDS OR DAMAGES 
RESULTING FROM THE USE OF THE AWARDS. 
6. Points have no cash value. Points cannot be exchanged for cash or credit, used with any other offer, promotion or 
discount, combined with cash to obtain any Awards or earned from or transferred to any other credit and/or debit card, 
account or rewards program unless otherwise specified. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
7. Your ScoreCard earnings statement will normally include the number of Points earned, subject to adjustment as 
provided for in these Rules. Your Account may be charged for the actual cash difference between the cost of the Award 
redeemed and the net value of the actual Points available in the event You redeem unearned Points. 
8. Your Account must be open and in good standing (i.e., not cancelled, terminated by either party or otherwise not 
available for Your use as a payment method) at the time Your order is received for processing. Sponsor reserves the right 
to suspend Your participation in the Program until the Account is in good standing. 
9. Despite the Program’s best efforts to ensure accuracy, printing and website errors occasionally occur. The Program 
reserves the right to correct such errors at any time even if it affects a pending Award redemption. 
10. This Program may be modified, suspended or cancelled and the redemption value of already accumulated Points may 
be changed at any time without notice and without restriction or penalty. Changes to the Program may include, but are not 
limited to, modifications which affect Point accrual and which expire Points based on the Point term, age and expiration 
date of the selected options(s). You will be notified of Point accrual and/or Point expiration Program changes. Award 
orders must be received on or before the Program end and/or Point expiration date. Contact Your Sponsor for details on 
any current promotions affecting Point accrual or redemption options. Points may be forfeited due to Rules violations. This 
Program is void where prohibited or restricted by law. You are responsible for any applicable federal, state or local taxes. 
11. You agree to hold FIBA, FIS, any Association and any vendors associated with the Program totally harmless if Your 
Sponsor fails to meet its contractual and other obligations with FIBA or FIS, which results in the Program being interrupted 
or terminated prior to You having the opportunity to redeem Your Points or receive Your Awards. You also agree to hold 
FIBA, FIS, Sponsor and Association harmless if an Award vendor or provider files for bankruptcy, or otherwise goes out of 
business, after You have redeemed Your Points for an Award from the vendor or provider but before You are able to 
receive or use the Award. 
12. Certain restrictions may apply to travel certificates, tickets and documents. See the Program website for applicable 
Travel award terms and conditions. Travel and other certificates are not exchangeable, refundable, transferrable or 
redeemable for cash. All travel certificates, tickets and documents will be mailed first class U.S. Mail and will not be 
replaced in the event of loss, destruction or theft. Your Award will usually be deliverable within 4-6 weeks of processing 
Your order but is not guaranteed. You may request travel certificates, tickets and documents to be delivered by overnight 
carrier and agree to pay the associated additional delivery fees before shipment. You are responsible for Federally 
imposed airline security fees as well as any surcharges or additional fees as may be imposed by the airlines or aviation 
authority and must pay them by permissible credit and/or debit card at the time of the reservation booking. 
13. Rules are subject to change at any time without notice and the most current version is available on the Program 
website. Some Sponsors may choose to add additional local rules and opportunities. Please ask Your Sponsor to see if 
such local rules are applicable to Your participation in the Program.  
14. The Program Administrator shall resolve all questions of what constitutes an eligible transaction. All Rules 
determinations by the Program Administrator are final. The use of Your Account following receipt of these Rules will 
indicate Your agreement to these Rules. 
15. Reward points will accumulate and will be shown on the member’s monthly credit card statement.  
16. Members may select rewards from those listed on www.scorecardrewards.com 
17. Reward points will have an expiration of 48 months and an expiration month of August. 
18. The 1st expiration of reward points will be 8/31/2011. 
19. Points earned on debit cards may be combined with reward points earned on the ScoreCard credit card and used for 
merchandise/travel awards. Combined points will be referred to as Householding. 

39. VISA Platinum ScoreCard CashBack Rules 
CashBack will be earned on an annual basis according to the dollar amount of purchases with 1 point for every purchase 
dollar on your VISA ScoreCard. You understand that balance transfers do not normally qualify for CashBack. Funds will 
be credited directly to your VISA Score Card Account annually during the month of April. 

MasterCard CashBack Rules 
CashBack earned on your MasterCard CashBack card will be earned  on a percentage basis based on your annual dollar 
amount of Purchases: 
To 
From    
$1,000 
$0 
$2,000 
$1,001 
$3,000 
$2,001 
or more 
$3,001 

Earn CashBack 
0.25% 
0.50% 
0.75% 
1.00% 

Funds will be credited directly to your MasterCard Account annually during the month of April. 

CASHBACK FORFEITURE – You understand that you forfeit all CashBack rewards if any of the following apply: (a) You 
are at a penalty rate. (b) You have exceeded your available credit limit by more than 10% two or more times within a 12-
month period. (c) You have been charged a penalty rate by the credit union. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
VISA SCORECARD CASHBACK RULES: 
1. The CashBack Program is available to VISA account holders (“You”) whose Sponsor (Marine FCU) has enrolled as a 
sponsoring member of Financial Institution Benefit Association, Inc (FIBA) and has contracted with FIBA for this Program 
for You. All Program Rule determinations by FIBA are final. Your use of your card following receipt of these Rules will 
indicate your agreement to these Rules. 
2. Every Dollar in purchases You make with your credit card to your VISA ScoreCard account covered by this Score Card 
CashBack Program (“Program”) and that appears on your statement during the Program period, earns CashBack credit 
as provided for in these Rules, under Marine FCU’s most current CashBack schedule. CashBack is earned with 
purchases made by You beginning on the first day in which your Program begins and is posted to your account annually.  
Contact Marine FCU for full details on eligibility dates. 
3. Your periodic statement will normally include a year-to-date accounting total of your CashBack credits but may be 
adjusted as provided for in these Rules. CashBack credits will be deducted from your current total of credits earned for 
corresponding retail purchase returns posted to your card account. 
4. Your card account must be open and clear (i.e. not cancelled, terminated, delinquent, in default, or otherwise not 
available to use for charges) at the time each year CashBack credits are posted to your account or when CashBack 
rebate checks are mailed by Marine FCU. 
5. This Program may be modified, suspended, or cancelled at any time without restriction or penalty.  CashBack credit 
may be forfeited due to violations of these Rules. This Program is void where prohibited or restricted by law.  You are 
responsible for any federal, state, or local income or other taxes. 
6. Despite our best efforts to ensure accuracy, printing errors involving the Program occasionally occur. We reserve the 
right to correct such errors at any time even if it affects CashBack credit already posted to your account. 
7. You agree to hold Financial Institution Benefit Association, Inc (FIBA), Fidelity National Information Services Inc. and 
Certegy, and any vendors associated with the Program, as well as any card association of which Marine FCU is a 
member, totally harmless if Marine FCU fails to meet its contractual and other obligations with FIBA or Fidelity National 
Services Inc. and Certegy, which results in the Program being interrupted or terminated prior to any CashBack credits 
being awarded to You. 

40. Mandatory Arbitration of Disputes and Claims.  
Arbitration is a method of deciding disputes outside the court system. The parties agree and understand that they choose 
arbitration instead of litigation to resolve all claims and disputes not specifically excluded. This provision governs when 
and how any disputes you and we may have will be decided. Unless specifically prohibited by applicable law all disputes, 
claims, damages, choses in action, claims for injunctive relief or controversies arising from or relating in any way to the 
agreements, relationships, accounts, loans, or security agreements between you and us; the relationships which result or 
arise as a result of this Agreement; any rights, privileges or services you receive from us now or in the future; any claims 
or disputes arising in or ancillary to any bankruptcy or other insolvency proceeding; or the validity of this clause (together 
referred to collectively as Agreement), shall be resolved by binding arbitration by a single arbitrator chosen with the 
mutual consent of  the parties. The arbitrator must be an attorney with more than ten (10) years experience or a retired 
judge. If for any reason the parties do not consent to an arbitrator within thirty (30) days from the date that notice of a 
claim or intent to arbitrate is provided to the other party, then an arbitrator will be selected pursuant to the Rules of the 
American Arbitration Association ("AAA"). This arbitration Agreement is made pursuant to a transaction in Interstate 
Commerce, and shall be governed by the Federal Arbitration Act ("FAA") at 9 USC § 1, et seq., as amended from time to 
time. It is understood and agreed that your Credit Plan Agreement(s), your Accounts, all transactions on your Accounts, 
and any dispute defined herein shall involve Interstate Commerce. If any dispute between us does not involve Interstate 
Commerce, such dispute shall be governed by the Arbitration Act for the State set forth in this Agreement as amended 
from time to time, in which case all references to the FAA herein shall be to said State Act. If the State has no 
Arbitration Act, then the parties will be governed by the Rules of the American Arbitration Act in any matter not 
involving interstate commerce. The parties agree and understand that the arbitrator shall have all power provided by 
the law and this Agreement to make and enter findings of fact and determination of judgment based on the parties’ 
Agreements and applicable law, including but not limited to the rights of possession, off-set, property rights, money 
damages, declaratory relief, and injunctive relief. No arbitrator shall have the jurisdiction or authority to add to, take from, 
nullify or modify any of the terms the Agreement. The arbitrator shall be bound by the facts and evidence submitted to 
him. Arbitration will be subject to the rules of procedure and evidence consistent with the Rules of the American 
Arbitration Association, and the Arbitrator will not apply federal or state rules. The decision of the arbitrator shall be final 
and binding and may be enforced in accordance with the terms of either the Federal or applicable State Law, except for 
any specific appeal right regarding a judgment under the FAA or a judgment for more than $100,000. For these 
judgments, any party may appeal to a three-arbitrator panel appointed by and under the rules of the AAA. The decision of 
the panel will be by majority vote and will be final and binding except for any specific appeal right under the FAA. All 
provisions of this Arbitration Agreement will apply to the panel. Judgment upon the award rendered may be entered in any 
court having jurisdiction. 

Exception to Mandatory-Binding Arbitration for Small Claims: The parties to this agreement may bring any individual 
claim or action hereunder in the small claims court in the State that has jurisdiction pursuant to the provisions set forth in 
this Agreement as long as the amount of all claims or other actions does not exceed the lesser sum of $5,000.00 inclusive 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
of costs and legal fees or the maximum jurisdiction the venue of a State Court providing for the resolution of small claims. 
No representative or class claims may be brought or asserted pursuant to this exception.  

THE PARTIES AGREE AND UNDERSTAND THAT ALL DISPUTES (INCLUDING ALL LEGAL AND EQUITABLE 
RIGHTS AND REMEDIES) ARISING UNDER CASE LAW, STATUTORY LAW, AND ALL OTHER LAWS INCLUDING, 
BUT NOT LIMITED TO, ALL CONTRACT, TORT, REGULATORY, AND PROPERTY DISPUTES WILL BE SUBJECT 
TO BINDING ARBITRATION IN ACCORD WITH THIS AGREEMENT. Notwithstanding anything hereunto the contrary, 
the Credit Union retains an option to use judicial or non-judicial relief to enforce a security agreement relating to any 
collateral pledged to secure the Agreements between the parties, to enforce all monetary obligations by you to the Credit 
Union so long as there is no dispute that is subject to mandatory arbitration, or to foreclose on any collateral securing your 
obligations to us by way of replevin, claim and delivery, or otherwise. The initiation and maintenance of an action for 
judicial relief in a court [on the foregoing terms] shall not constitute a waiver of the right of any party to compel arbitration 
regarding any other dispute or remedy subject to arbitration in this Agreement, including the filing of a counterclaim in any 
action brought by the Credit Union pursuant to this provision. Any arbitration proceeding will take place in the federal 
judicial circuit where you live. If you cannot afford to pay the fees charged by the Arbitrator or any panel for an appeal as 
provided herein, we will consider any reasonable written request by you for us to pay the fees of the Arbitrator or 
Arbitration Panel. We will pay any fees or costs specifically required by applicable law. However, each party must bear the 
expense of that party's own attorneys, experts, and witnesses, regardless of who wins the arbitration, except to the extent 
that applicable law specifically requires otherwise. The rules of the AAA will be applied to any arbitration between the 
parties, except in the event of any inconsistency between this Agreement and the rules of the AAA, in which case this 
Agreement will govern. Any costs we pay in order for you to bring a proceeding hereunder are subject to being awarded to 
us upon a ruling or an award by the arbitrator that is favorable to the Credit Union. The AAA and other legal assistance 
services may be able to refer you to legal assistance from government or non-profit organizations that provide assistance 
to those who can show a financial need for such assistance. 

This Notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act.  

YOUR BILLING RIGHTS STATEMENT 
KEEP THIS NOTICE FOR FUTURE USE 

NOTIFY US IN CASE OF ERRORS OR QUESTIONS 
ABOUT YOUR STATEMENT / BILLING AT: 

Marine Federal Credit Union 
P O Box 1551 
Jacksonville NC 28541-1551 

If you think your statement is wrong, or if you need more information about a transaction on your statement, you must 
write to us on a separate sheet of paper to the address listed in your periodic statement. You should write to us as soon 
as possible. We must hear from you no later than 60 days after we sent you the first statement on which the error or 
problem appeared. You can telephone us, but doing so will not preserve your rights. In your letter, you should give us the 
following information: 

Your name and account number. 
The dollar amount of the suspected error. 

• 
• 
•  Description of the error and explanation, if you can, of why you believe there is an error. 
• 

If you need more information, describe the item you are not sure about. 

If you have authorized us to pay your credit card bill automatically from your savings or checking account, you can stop 
payment on any amount you think is wrong. To stop the payment, your letter must reach us 3 business days before the 
automatic payment is scheduled to occur. 

YOUR RIGHTS AND OUR RESPONSIBILITIES AFTER WE RECEIVE YOUR WRITTEN NOTICE: 

We must acknowledge your letter within 30 days, unless we have corrected the error by then. Within 90 days, we must 
either correct the error or explain why we believe the bill was correct. 

After we receive your letter, we cannot try to collect any amount you question, or report you as delinquent. We can 
continue to bill you for the amount you question, including FINANCE CHARGES, and we can apply any unpaid amount 
against your credit limit. You do not have to pay any questioned amount while we are investigating, but you are still 
obligated to pay the parts of the bill that are not in question. 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
  
 
 
  
 
 
 
 
 
If we find that we made a mistake on your statement, you will not have to pay the FINANCE CHARGES related to any 
questioned amount. If we didn’t make a mistake, you may have to pay FINANCES CHARGES, and you will have to make 
up any missed payments on the questioned amount. In either case, we will send you a statement of the amount you owe 
us and the date that it is due. 

If you fail to pay the amount we think you owe us, we may report you as delinquent. However, if our explanation does not 
satisfy you and you write us within 10 days telling us that you still refuse to pay, we must tell anyone we report you to that 
you have a question about your statement. And, we must tell you the name of anyone we reported you to. We must tell 
anyone we report you to that the matter has been settled between you and us when it finally is. If we don’t follow these 
rules, we can’t collect the first $50.00 of the questioned amount, even if the statement was correct. 

SPECIAL RULE FOR CREDIT CARD PURCHASES: 

If you have a problem with the quality of property or services that you purchased with a credit card and you have tried in 
good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the 
property or services. There are two limitations on this right: 

1.  You must have made the purchases in your home state or, if not within your home state, within 100 miles of your 

current mailing address; and  

2.  The purchase must have been more than $50.00. 

These limitations do not apply if we own or operate the merchant, or if we mailed you the advertisement for the property or 
services. 

CONTACT INFORMATION  

Marine Federal Credit Union Credit Card Department: 

PO Box 1551 
Jacksonville NC 28541-1551 
Toll Free 1.800.225.3967 

To Report a Lost or Stolen Credit Card or Other Access Device after Hours 

Call:  1.800.325.3678 

To Close the Account: (SEND WRITTEN NOTICE) 

Marine Federal Credit Union  
Credit Card Dept. 
PO Box 1551 
Jacksonville NC 28541-1551 

Copyright© 1994-2010 by Credit Union Resources and Educational Services, LLC (“CURES, LLC”).  All rights reserved. 
Updated 4/11/12 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-Visa Debit 
Transactions 

Marine FCU enables non-Visa debit transaction processing and does not require that all such 
transactions be authenticated by a Personal Identification Number (PIN). A non-Visa debit 
transaction may occur on your Marine FCU debit card through our contracted networks*. Below 
are examples to distinguish between a Visa debit and non-Visa debit transaction: 

• To initiate a Visa debit transaction at the point of sale, the cardholder signs a receipt, provides a 
card number (e.g., in e-commerce or mail/telephone order environments) or swipes the card 
through a point-of-sale terminal. 

• To initiate a non-Visa debit transaction, the cardholder enters a PIN at the point-of-sale 
terminal, or, for certain bill payment transactions, provides the account number for an e-
commerce or mail/telephone order transaction after clearly indicating a preference to route it as a 
non-Visa transaction. 

A non-Visa debit transaction will not provide the zero liability protection benefit, and if a 
Rewards program is present, a non-Visa debit transaction may not be an eligible Rewards 
transaction. 

Provisions of the cardholder agreement relating only to Visa transactions are inapplicable to non-
Visa transactions. 

*AFFN, Star, Plus 

PO Box 1551 · Jacksonville, NC · 28541-1551 
800.225.3967 ~ 910.577.7333 

June 2012