Credit Card Agreement 
Mazuma Credit Union 

NOTICE:  See reverse side for Important Information regarding your rights to dispute billing errors. 

In  this  Agreement  the  words  “you”  and  “your”  mean  each  and  all  of  those  who  apply  for  the  Card  or  who  sign  this  Agreement.    Card  means  the  VISA  Credit  Card  and  any 
duplicates and renewals.  

1.  Responsibility. If we issue you a Card you agree to repay all debts and the FINANCE CHARGE arising from the use of the Card and the Card account.  For example, you are 
responsible  for  charges  made  by  yourself,  your  spouse  and  minor  children.    You  are  also  responsible  for  charges  made  by  anyone  else  to  whom  you  give  the  Card,  and  this 
responsibility continues until  the Card is recovered.  You cannot disclaim responsibility by  notifying us, but we  will  close  the account for new transactions if you so request and 
return all Cards.  Your obligation to pay the account balance continues even though an agreement, divorce, decree of dissolution of marriage or other court judgment to which we, 
are not a party may direct you or one of the other persons responsible to pay the account.  Any person using the Card is jointly responsible with you for charges he or she makes, 
but if that person signs the Card (“authorized user”), he or she becomes a party to this Agreement and is also jointly responsible for all charges on the account, including yours. 

2.  Lost Card Notification.  If you believe the Card has been lost or stolen, you will immediately call Mazuma Credit Union - (816) 361-4194.  After business hours, call (800) 991-
4965. 

3.  Liability for Unauthorized Use. You may be liable for the unauthorized use of your VISA .  You will not be liable for unauthorized use that occurs after you notify Mazuma 
Credit Union, 9300 Troost, Kansas City, Missouri 64131, orally or in writing, of the loss, theft, or possible unauthorized use.  In any case, your liability will not exceed $50. 

4.  Illegal Use of Card or Account:  The use of your Card or Account for an illegal transaction or an illegal purpose is strictly prohibited.  If you use your Card or Account for an 
illegal transaction or an illegal purpose, then 1) you will be in default and subject to the terms of Paragraph 9; 2) at our  discretion and at any time thereafter, we can suspend or 
terminate your Account and/or revoke your Card, subject to the terms of Paragraph 18; and 3) you waive your right to bring any legal action against us arising out of or relating to 
such illegal use or any activity directly or indirectly related to such use.  You hereby agree to indemnify and hold us harmless from any suits or  other legal action, or any other 
liability, directly or indirectly arising out of or resulting from such illegal use, including, where permitted by law, courts costs and reasonable attorney’s fees.   

5.  Credit Line. If we approve your application, we will establish a self-replenishing Line of Credit for you and notify you of its amount when we issue the Card.  You agree not to let 
the account balance exceed this approved Credit Line.  Each payment you make on the account will restore your Credit Line by the amount of the payment which is applied to 
principal. You may request an increase in your Credit Line by application to us, which must be approved.  By giving you written notice we may reduce your Credit Line from time to 
time, or with good cause, revoke your Card and terminate this Agreement.  Good cause includes your failure to comply with this Agreement, or our adverse re-evaluation of your 
credit-worthiness.  We may also cancel your credit limit without written notice, if there are no transactions on your account in the preceding 24 months. You may also terminate this 
Agreement  at  anytime,  but  termination  by  either  of  us  does  not  affect  your  obligation  to  pay  the  account  balance.    The  Cards  remain  our  property  and  you  must  recover  and 
surrender to us all Cards upon our request and upon termination of this Agreement. 

6.    Credit  Information.    You authorize  us to  investigate  your credit standing  when opening, renewing  or  reviewing  your account, and  you authorize  us  to  disclose information 
regarding your account to credit bureaus and other creditors who inquire of us about your credit standing. 

7.  Monthly Payment. We will mail you a statement every month showing your Previous Balance of purchases and cash advances, the current transactions on your account, the 
remaining credit available under your Credit Line, the Total New Balance, the FINANCE CHARGE due to date, and the Minimum Payment required.  Every month you must pay at 
least the Minimum Payment within twenty-five (25) days of your statement closing date.  You may, of course, pay more frequently, pay more than the Minimum Payment, or pay 
the  Total  New  Balance  in  full,  and  you  will  reduce  the  FINANCE  CHARGE  by  doing  so.    The  Minimum  Payment  will  be  either:  (a)  2%  of  your  Total  New  Balance,  or  $25.00 
whichever is greater, or (b) your Total New Balance, if it is less than $25.00 plus (c) any portion of the Minimum Payment(s) shown on prior statement(s) which remains unpaid.  In 
addition, at any time your Total New Balance exceeds your Credit Line, you must immediately pay the excess upon our demand.  We will apply your payments first to fees and 
previously billed and unpaid FINANCE CHARGE on purchases; then to previously billed and unpaid FINANCE CHARGE on cash advances; then to previously billed purchases; 
then  to  cash advances; and then to new purchases, whether or not billed on the  monthly  statement.    However, any  payment equal  to or greater  than, the Previous Balance of 
Purchases will be applied first to that balance and any FINANCE CHARGE thereon so as to avoid continuing accrual of FINANCE CHARGE on that amount.  Purchases and cash 
advances will be paid off in the order they were posted to your account.  If two or more purchases were posted on the same day, your payment will be applied to the smallest first. 

8.  Finance Charges.  You can avoid a FINANCE CHARGE on purchases by paying the full amount of the New Balance of Purchases each month within twenty-five (25) days of 
your statement closing date.  Otherwise, the New Balance of Purchases, and subsequent purchases from date they  are posted to  your account,  will  be subject to a  FINANCE 
CHARGE.  Cash advances are always subject to a  FINANCE CHARGE from the date they are posted to your account.  The FINANCE CHARGE (interest), is calculated at the 
periodic rate of .8250% per month (ANNUAL PERCENTAGE RATE OF 9.90%) for the Platinum Card and a periodic rate of .9916% per month (ANNUAL PERCENTAGE RATE 
OF 11.9%) for the Gold Card and a periodic rate of 1.2417% per month (ANNUAL PERCENTAGE RATE OF 14.9%) for the Classic Card and a periodic rate of 1.575% per month 
(ANNUAL  PERCENTAGE  RATE  OF  18.9%)  for  the  New  Borrower  Card  on  the  average  daily  principal  balances  on  the  account.    How  we  compute  the  balance  upon  which 
periodic FINANCE CHARGES are assessed: The FINANCE CHARGE on your account is based upon the Unpaid Average Daily Balance of Purchases and Cash Advances.  To 
get the Average Daily Balance for Purchases, we calculate the ending unpaid purchase balance for each day by taking the previous day’s unpaid purchase balance and adding 
any  new  purchases or other “purchase” debits and then subtracting any payments applied  to  purchases or other “purchase” credits. We then add all the ending daily Purchase 
balances and divide by the number of days in the statement cycle to derive the Average Daily Balance for Purchases. This figure is multiplied by the monthly periodic rate (1/12 of 
the APR) to obtain the purchase FINANCE CHARGE.  If you pay your total ending statement balance in full before the next statement date, we will waive this FINANCE CHARGE 
calculation, on purchases only, in that statement period.  To get the Average Daily Balance for Cash Advances, we calculate the ending unpaid cash advance balance for each day 
by taking the previous day’s unpaid cash advance balance and adding any new cash advances or other “cash” debits and then subtracting any payments applied to cash advances 
or other “cash” credits.  We then add  all the ending daily cash balances and divide by the number of days in the statement cycle to derive the Average Daily Balance for Cash 
Advances. This figure is multiplied by the monthly periodic rate (1/12 of the APR) to obtain the cash advance FINANCE CHARGE.  There is no grace period for Cash Advances.  
A FINANCE CHARGE accrues on all cash advances (including overdraft advances) from the day the advance is posted until the day the cash advance is repaid. 

9.  Default.  You will be in default if you fail to make any required Minimum Payment by the due date shown on your monthly statement.  You will also be in default if your ability to 
repay us is materially reduced by a change in your employment, an increase in your obligations, bankruptcy or insolvency proceedings involving you, your death or your failure to 
abide by this Agreement, or if the value of our security interest materially declines.  We have the right to demand immediate payment of your full account balance if you default, 
subject to our giving you any notice required by law.  In the event your Account is referred for collection to an attorney and suit is brought, you will also be required to pay attorney 
fees equal to 15% of the amount due and payable under this Agreement, together with any court costs assessed. 

10.  Late and Returned Check Charges.  You agree to pay a late charge of  $25.00 for the Platinum Card, $20.00 for the Gold Card, $15.00 for the Classic Card, and $15.00 for 
the  New  Borrower  Card  for  each  periodic  payment  in  default  15  days  or  more.    However,  this  late  charge  will  only  be  applied  once  to  each  periodic  payment  however  long  it 
remains in default.  Additionally, you agree to pay a returned payment charge equal to any charges assessed against us by a financial institution for processing a refused check, 
share draft or similar item given by you for payment on your Account, plus a handling fee of $15.00.  “These fees are governed by Section 408.145 RSMo”. 

11.  Using Your Account. To make a purchase or cash advance, there are three alternative procedures to be followed.  One is for you to present the Card to a participating VISA 
plan merchant, to us or to another financial institution, and sign the sales or cash advance draft which will be imprinted with your Card.  The second is to complete the transaction 
by  using your Personal  Identification Number (PIN) in conjunction with the Card in an Automated Teller Machine or other type  of electronic terminal  that provides access to the 
VISA system.  In addition, if you have requested overdraft protection, we may create an advance at any time there are insufficient funds in your checking account to cover checks 
written or authorized by any party to the checking account.  Any such overdraft, up to your unused available Credit Line will be added to your loan balance under this Agreement, if 
and when the Credit Union pays the check.  If you give your account number to make a purchase or obtain a cash advance without presenting the Card (such as mail order or 
telephone purchases), or if you sign a check, the legal effect will be the same as if the Card was used by you. The monthly statement will identify the merchant, electronic terminal 
or financial institution at which transactions were made, but sales, cash advance, credit or other slips cannot be returned with the statement.  You will retain the copy of such slips 
furnished at the time of the transaction in order to verify the monthly statement. To the extent permitted by law, the Credit Union may make a reasonable charge for photocopies of 
any documents you request. However, the documentation charge will not be imposed if your request is in connection with a notice of billing error.   

12.  Returns and Adjustments. Merchants and others who honor the Card may give credit for returns or adjustments, and they will do so by sending us a credit slip which we will 
post to your account.  If your credits and payments exceed what you owe us, we will hold and apply this credit balance against future purchases and cash advances, or if it is $1.00 
or more, refund it on your written request or automatically after 6 months. 

13.  Foreign Transactions.  Purchases and cash advances made in foreign countries and foreign currencies will be billed to you in U.S. Dollars.  The conversion rate to dollars 
will be (1) the wholesale market rate or (2) the government mandated rate, whichever is applicable, in effect one day prior to the processing date, increased by one percent. The 
conversion rate to dollars will be made in accordance with the operating regulations for international transactions established by VISA International, Inc. 

14.   Plan Merchant Disputes. We  are  not responsible for the  refusal  of any plan merchant or financial institution to honor  your Card.  We are subject to  claims and  defenses 
(other than tort claims) arising out of goods or services you purchase with the Card only if you have made a good faith attempt, but have been unable to obtain satisfaction from 
the plan merchant, and: (a) your purchase was made in response to an advertisement we sent or participated in sending you; or (b) your purchase cost more than $50.00 and was 
made from a plan merchant in your state or within 100 miles of your home.  Any other disputes you must resolve directly with the plan merchant. 

15.   Security Interest for Classic and New Borrower VISA.  To secure your VISA Classic Account or New Borrower VISA account only, you grant us a purchase money security 
interest under the Uniform Commercial Code in any goods you purchase through the Account.  If you default, we will have the right to recover any of these goods which have not 
been paid for through our application of your payments in the manner described in Paragraph 7. With respect to this Account only, we will not assert any statutory rights we may 
have if you are in default to prevent withdrawal of your un-pledged Credit Union shares (deposits) below the unpaid balance of your Account.  However, if you give or have given 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
us a specific pledge of your Credit Union shares by signing the Pledge of Shares on your Application, or otherwise, or any security interest for all your debts, your Account will be 
secured by your pledged shares and by the property described in those other security agreements, except for your home. 

16.  Use of Convenience Checks.  Convenience Checks are another way to access your revolving Credit Card Account.  The Convenience Checks are an optional feature added 
for your convenience.  You understand that, unlike Traditional Checks, Convenience Checks are not drawn on an “asset” account, such as a checking account.  Therefore, we do 
not honor stop payment orders for Convenience Checks which you use to access your available credit limit.  You should not, therefore, use a Convenience Check to access your 
available Credit Limit if you anticipate a need to stop payment on the Convenience Check for any reason.   You agree that neither we, nor  any of our agents or any other third 
parties who are involved in processing the Convenience Checks, shall have any liability to you or any other party because we do not honor stop payment orders.  In addition, you 
will not be entitled to the protection regarding claims and defenses in Paragraph 14  — Plan Merchant Disputes, when you use Convenience Checks instead of your VISA Card.  
This means that, unlike transactions entered into using your Credit Card, you are not entitled to withhold payment as to any amount you dispute because you claim the goods or 
services purchased with your Convenience Checks were defective.  However, if you do so, we may pursue our normal collection remedies.  With the use of Convenience Checks, 
you  must pay  your credit card  bills  and pursue disputed matters  directly  with the  seller  of the  goods  or  services  you  claim  were defective.   If  you use  one of our Convenience 
Checks, we may return the Check unpaid without any liability to you or anyone else if: 

  Your Credit Limit has been or would be exceeded by paying the Check.  
  Your Check is postdated.  If a postdated Check is paid and as a result any other Check is returned or not paid, we are not responsible.  
  Your Check does not bear an authorized signer’s signature on file with us. 
  Your Account is in default as defined in Paragraph 9 of your Agreement with us. 

You  may  not  use  one  of  your  Convenience  Checks  to  pay  on  any  outstanding  payment  or  balance  you  owe  us  under  this  or  any  other  Agreement  with  us.    If  we  pay  any 
Convenience Checks under these conditions, you must repay us for the face amount of the Check.  The Convenience Check itself  shall be evidence of your debt to us together 
with this Agreement.  We do not return Convenience Checks along with  your monthly statements, but use of a Check will be indicated by the description “Check #”.  We do not 
certify Convenience Checks.  Purchases made with your Convenience Checks are not subject to a grace period; interest begins to accrue as of the day the Convenience Check is 
posted.  The Convenience Checks issued to you for this Account are our property and, if we so request, you agree to cut them in half and return them to us. 

17.  Delayed Enforcement.  Our failure to exercise any of our rights when your Account is in default does not mean that we are unable to exercise those rights upon later default.  
We will not lose any of our rights under this Agreement if we delay taking action for any reason.  We may accept late or partial payments, as well as payments marked “payment in 
full”, or with other restrictive endorsements without losing any of our rights under this Agreement.  Any payment amount in excess of the Minimum Payment will not be applied in 
satisfaction of future Minimum Payments. 

18.  Cancellation.  At our discretion and at any time, we can suspend or terminate your Account or revoke your Card and list your Account in warning bulletins without notice or 
liability, whether or not your Account is in default under this Agreement.  All Cards are owned by us.  At our request you must return all Cards cut in half, including Cards you gave 
to others.  You can cancel your Account by giving us a Notice of Cancellation in writing and returning all Cards cut in half.  Cancellation of your Account will not affect your liability 
to us for credit we have extended to you or arising from any Card usage prior to Cancellation or thereafter. 

19.    Authorization.   Purchases  and  Cash Advances above  certain  amounts  require our  approval.  Our  prior  approval  may  be  required  in  other circumstances as  well.  These 
approvals  are  called  “Authorizations”.    We  may  limit  the  number  of  authorizations  we  will  give  your  Account  in  one  day.    In  the  event  our  Authorization  system  is  not  fully 
operational, we may not be able to give our approval for transactions even though they would not exceed your Credit Limit.  You agree that neither we nor our Authorization Agent 
shall be liable for not giving Authorizations in such cases. 

20.  Telephone Calls.  In the regular course of business, we may monitor and record telephone conversations made or received by  our employees or agents in regards to this 
Account.  You agree that we will have such right with respect to all telephone conversations between you and/or our employees or agents whether initiated by you or any of our 
employees and/or agents. 

21.  Effect of Agreement.  This Agreement is the contract which applies to all transactions on your Account even though the sales, cash advance, credit  or other slips you sign 
and/or receive may contain different terms.  We may amend this Agreement from time to time by sending you the advance written notice required by law.  To the extent the law 
permits, and we indicate in our notice, amendments will apply to your existing Account balance as well as to future transactions. 

22.  Governing Law.  Except to the extent it is governed by Federal laws, this Agreement and your Account with us are governed by the laws of the State of Missouri.  If any part 
of this Agreement is unenforceable, this will not make any other part of this Agreement unenforceable. 

23.  Copy Received.  You acknowledge receipt of a copy of this Agreement. 

      YOUR BILLING RIGHTS 
KEEP THIS NOTICE FOR FUTURE USE 
This notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act. 

         Notify Us In Case of Errors or Questions About Your Bill 

If you think your bill is wrong, or if you need more information about a transaction on your bill, write us on a separate sheet at the address listed on your bill.  Write to us as soon as 
possible.    We  must  hear  from  you  no  later  than  60  days  after  we  sent  you  the  first  bill  on  which  the  error  or  problem  appeared.    You  can  telephone  us,  but  doing  so  will  not 
preserve your rights. 

In your letter, give us the following information: 

  Your name and account number. 
  The dollar amount of the suspected error. 
  Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are not sure about. 

If you have authorized us to pay your credit card bill automatically from your savings or checking account, you can stop the  payment on any amount you think is wrong.  To stop 
the payment your letter must reach us at least three business days before the automatic payment is scheduled to occur. 

         Your Rights and Our Responsibilities After We Receive Your Written Notice 

We must acknowledge your letter within 30 days, unless we have corrected the error by then.  Within 90 days, we must either correct the error or explain why we believe the bill 
was correct. 

After we  receive your letter, we cannot try to collect any amount  you question, or  report you  as  delinquent.  We can continue to bill  you for the amount you question, including 
finance  charges,  and  we  can  apply  any  unpaid  amount  against  your  credit  limit.  You  do  not  have  to  pay  any  questioned  amount  while  we  are  investigating,  but  you  are  still 
obligated to pay the parts of your bill that are not in question. 

If  we  find  we made a mistake on  your bill,  you  will  not have  to  pay  any finance charges related to  any  questioned  amount.  If  we didn’t make  a mistake,  you may have to  pay 
finance charges, and you will have to make up any missed payments on the questioned amount.  In either case, we will send you a statement of the amount you owe and the date 
that it is due. 

If you fail to pay the amount that we think you owe, we may report you as delinquent.  However, if our explanation does not satisfy you and you write to us within ten days telling us 
that you still refuse to pay, we must tell anyone we report you to that you have a question about your bill.  And, we must tell you the name of anyone we reported you to.  We must 
tell anyone we report you to that the matter has been settled between us when it finally is. 

         If we don’t follow these rules, we can’t collect the first $50 of the questioned amount, even if your bill was correct. 

         Special Rule for Credit Card Purchases 

If you have a problem with the quality of property or services that you purchased with a credit card, and you have tried in good faith to correct the problem with the merchant, you 
may have the right not to pay the remaining amount due on the property or services.  There are two limitations on this right: 

(a)   You must have made the purchase in your home state, or if not within your home state, within 100 miles of your current mailing address; and 
(b)   The purchase price must have been more than $50. 

These limitations do not apply it we own or operate the merchant, or if we mailed you the advertisement for the property or services. 

Lost or Stolen Cards...Call 

Mazuma Credit Union (816) 361-4194 or 
toll free (888) 361-4194 during normal business hours. 
After hours, call (800) 991-4965. 

M-420 0701