COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 1 HAWAII STATE FEDERAL CREDIT UNION  
SIGNATURE CASH REWARDS CREDIT CARD,  
PLATINUM REWARDS CREDIT CARD AND  
PLATINUM SHARE -SECURED REWARDS CREDIT CARD  
AGREEMENT  
Effective for Credit Card Accounts Opened on or after March 1, 2017 
Please refer to the Signature Cash Rewards Credit Card Account Disclosure, Platinum  
Rewards Credit Card Account Disclosure and the Platinum Share - Secured Rewards Credit  
Card Account Dis closure, as applicable, which is incorporated by reference.  
This is an agreement between you and us, Hawaii State Federal Credit Union, covering your Signature 
Cash Rewards Credit Card, Platinum Rewards Credit Card and Platinum Share -Secured Rewards 
Credit  Card Account with us. In this Agreement, �we�, �us,� �our,� and �HSFCU� refer to Hawaii State 
Federal Credit Union. �Account� means your Signature Cash Rewards Credit Card, Platinum Rewards 
Credit Card or Platinum Share -Secured Rewards Credit Card Account  with us. �Card� means the Credit 
Card issued for the Account and any duplicates, renewals or substitutions that are issued for the Card.  
1. RESPONSIBILITY:  
By applying for, accepting, signing, or authorizing others to use your Card, an Access 
Device (such  as a Convenience Check), or Account, you, and all joint Account holders, are 
bound by this Agreement and agree to be liable for all Purchases, Cash Advances, Balance 
Transfers, Fees, Charges and other transactions arising from the use of your Account, Car d 
or Access Device. You must be a member in good standing to maintain the Account.  
You are responsible for all transactions, Fees and Charges made or incurred by yourself, 
any joint Account holder, any authorized user, and anyone else to whom you, a joint 
Account holder, or an authorized user allows access to the Account, Card or Access Device. 
This responsibility continues until the Card is recovered. You cannot disclaim this 
responsibility by notifying us, but if you so request we will close your Account for new 
Purchases, Cash Advances and Balance Transfers, and you will be required to surrender all 
Cards and Access Devices. Your obligation to pay the entire Account Balance continues 
regardless of any agreement, divorce decree or other court judgment of w hich we are not a 
party that directs someone else to pay the Account Balance.  
If this is a joint Account, you agree to be bound by this Agreement and to be liable jointly and 
severally, even if the Account is canceled or terminated. Any one of you may cancel the 
Account and the termination will be effective as to all of you. Also, notice sent to any one of 
you will be considered notice to all of you. We may collect from or take legal action against 
one of you without giving up any of our rights against the others on the Account. This 
Agreement also is binding upon your heirs and personal representatives in probate and upon 
anyone to whom you assign your assets or who succeeds to them in any other way.   COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 2 2. CREDIT INFORMATION:  
You authorize us to verify all your credit information when opening, renewing or reviewing 
your Account. You also authorize us to receive and provide credit information about you , now 
and in the future.  
3. CREDIT LIMIT:  
We have established a line of credit for you. You will be advised of the credit limit applicable 
to your Account. Your credit limit also will appear on each of your Periodic Statements. You 
may increase your credit li mit only by written application to us. You agree not to allow your 
outstanding Balance to exceed your approved credit limit. If you do exceed your credit limit, 
we may not honor your transactions. We do not give up any of our rights under this 
Agreement an d we may require that you immediately pay any amount over your credit limit. 
We also may change your credit limit or suspend or terminate your credit privileges at any 
time without prior notice. However, if we change your credit limit or suspend or termina te 
your credit privileges, we will give you notice separately or on your next Periodic Statement.  
4. CASH ADVANCES, ATMs, PINs, ACCESS DEVICES, ACCESS CODES:  
You can use your Card to obtain Cash Advances at any financial institution or Automated 
Teller Machin e (ATM) that displays the Visa logo. Cash Advances are limited to the lower of  
the dollar amount allowed by the financial institution or ATM network or your credit limit.  
Any Personal Identification Number (PIN) or Access Code issued to you is confidential  and 
serves as a substitute for your Cardholder signature. You should not disclose your PIN or 
Access Code to anyone, nor record your PIN or Access Code on your Card or Access 
Device, nor keep your PIN or Access Code with your Card or Access Device. You ar e 
responsible for their safekeeping. We may at any time suspend or cancel your access to 
ATMs and Access Devices without cause or prior notice.  
If you use an ATM not owned by us, you may be charged a fee by an ATM operator or any 
ATM network used to comple te the transfer (and you may be charged a fee for a balance 
inquiry) even if you do not complete a funds transfer. The fee will be debited from your 
Account if you elect to complete the transaction or continue with the balance inquiry.  
Additional information on Access Devices such as Convenience Checks may be provided to 
you with the Access Device. Please call us if you have any questions regarding their use. 
Convenience Checks that are paid by us will not be returned to you.  
5. FINANCE CHARGES :  
a. General Information; Annual Percentage Rates (APRs).  
We will not charge you interest on your Purchases if you pay your entire balance by your 
Payment Due Date each month and do not use your Account for Cash Advances, Balance 
Transfers or Convenience Checks prior to our receipt of payment. Your Payment Due Date 
is at least twenty -five days (25) after the close of your billing cycle.  
Otherwise, the New Balance and subsequent Purchases will be subject to interest from 
the posting date (which is the date that ou r credit card service processor posts the 
transaction to your Account). There is no grace period for Cash Advances or Balance 
Transfers. We will begin charging interest on Cash Advances, and Balance Transfers on   COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 3 the posting date. Convenience Chec ks, when available, will be treated like Balance 
Transfers for purposes of determining the interest charge.  
We calculate interest by applying the periodic rates to the applicable Average Daily 
Balances of your Account, including current transactions.  
Periodic rates and Annual Percentage Rates (APRs) may increase or decrease every billing 
cycle, and are based on an index plus a margin. The margins, initial APRs and initial periodic 
rates are set forth in the Account Opening Disclosure for your Account. Should you choose 
not to accept the margins and APRs that apply to your Account, you may cancel your 
application prior to using the Account.  
For example, if the index is 5.00%, and if the margin applicable to your account is 8.40%,  
then we add the index an d margin together to calculate the applicable APR:  
5.00% + 8.40% = 13.40%  
The index is the U.S. Prime Rate published in the Wall Street Journal. Please refer to the 
Account Opening Disclosure for information on how the APR will vary.  
The APRs applicable fo r a billing cycle will be set forth in the periodic statement for that 
billing cycle. We will not charge an APR greater than the maximum that we are permitted to 
charge by law (currently 18.0%).  
An increase in the APRs and the periodic rates may result in higher interest charges and 
higher minimum payments, while a decrease in those rates may result in lower interest 
charges and lower minimum payments, assuming the same principal balance and number of 
days in the billing cycle. We separate (i) Purchases, (ii) Cash Advances, and (iii)  
Balance Transfers into three categories for purposes of determining the interest charges. We 
figure the interest charge for Purchases on your Account by applying the periodic rate to the 
�Average Daily Balance� of Purchases (i ncluding current Purchases). To get the �Average 
Daily Balance� of Purchases, we take the beginning Purchase Balance of your Account each 
day, add any new Purchases, and subtract any unpaid interest or other finance charges and 
any payments or credits appl ied to your Purchase Balance. This gives us the Daily Balance 
for Purchases. Then, we add up all the Purchase Daily Balances for the billing cycle and 
divide the total by the number of days in the billing cycle. This gives us the �Average Daily 
Balance� fo r Purchases. We do the same for the other two categories, Cash Advances and 
Balance Transfers. Convenience Checks are treated as Balance Transfers for purposes of 
determining the interest charge.  
b. Introductory, Promotional and Special APRs.  
From time to time, we may offer an Introductory, Promotional or Special APRs. These 
Introductory, Promotional or Special APRs will be subject to the terms and conditions as 
outlined in the disclosures in effect during the Introductory, Promotional or Special period. 
Any Introductory, Promotional or Special APR that we may offer will be separately identified 
on your Periodic Statement as well as the Balance for which the APR applies. The separate 
Balance and the related interest charge will be calculated as described abo ve. Upon 
expiration of the Introductory, Promotional or Special APR, the APR will be adjusted to the 
standard APR for the applicable category and will apply to the existing Balance upon 
termination of the Introductory, Promotional or Special APR.   COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 4 Balance Transfers and Convenience Checks payable to any HSFCU account (e.g., loans 
and credit cards issued by HSFCU), any Account owner, Account joint owner, or Account 
Card holder, or to obtain any Cash Advance do not qualify for any Introductory,  
Promot ional or Special APRs.  
6. OTHER CHARGES:  
Please see the Account Opening Disclosure and HSFCU Fee Schedule for other charges 
that will be added to your Account, as applicable (such as transaction fees, penalty fees, 
Card replacement fees, return payments fees,  research fees, etc.).  
7. PERIODIC STATEMENTS:  
You will receive a Periodic Statement for each billing period in which your Account has any 
outstanding Total New Balance, Finance Charge or other activity. Your Periodic Statement 
will show the Minimum Payment a mount and the Due Date for the payment. Your Periodic 
Statement also will identify the merchant, financial institution or ATM where you made a 
transaction. Your Periodic Statement will be your record of receipt from us for payments 
made to your Account. Yo u should retain your copy of the transaction receipt provided at the 
time of a transaction to verify your Periodic Statement.  
8. PAYMENTS:  
For each billing period, you must pay at least the Minimum Payment on or before the 
Payment Due Date (which is at least twenty -five (25) days after your Periodic Statement 
closing date). Your Minimum Payment is the total of your Current Payment Due, plus any 
past due payments and any amount over your credit limit. You agree to pay the Minimum 
Payment on or before the Due Da te shown on your Periodic Statement. Your Current 
Payment Due will be determined by the following schedule:  
New Balance  Current Payment Due  
Under $15  Entire Amount  
$15 to $500  $15 
Over $500  3% of the New Balance  
You may pay more frequently and more than the Minimum Payment Due, but only 
payments made after the Periodic Statement Date will be credited to the Minimum 
Payment Due for that Periodic Statement. You also must pay the amount by which the 
New Balance exceeds your credit limit.  
Subject to applicabl e law, we may apply Minimum Payments in the manner that we choose. 
For example, we may apply Minimum Payments due to transactions with lower APRs  
before transactions with higher APRs . Any payment amount above the Minimum Payment 
due will be applied to tra nsactions with higher APRs  before transactions with lower APRs,  
based on the day payment is credited, including transactions that occur after the close of 
the billing cycle. Among multiple transactions with the same APR, we may apply your 
payments to old er transactions before more recent transactions.  
We may accept late payments, partial payments, drafts, ShareChecks, checks and money 
orders marked �Payment in Full,� or words of similar effect, without losing any of our rights to  
collect the full Account Balance. If you in good faith tender partial payment to us as full   COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 5 satisfaction of a claim that is unliquidated or subject to a bona fide dispute, you must send the 
partial payment to us at the address for inquires listed on your Periodic Stateme nt, with a 
description of the error. See the sections in this Agreement entitled �Disputes with Merchant,� 
�Your Rights to Dispute Billing Errors,� and �Your Billing Rights� for more information.  
9. DEFAULT:  
You will be in default if you fail to make any Minimum Payment or other required payment by 
its Due Date. You also will be in default if we determine that your ability to repay us may be 
reduced for any reason, including but not limited to a change in your employment, a  
decrease in your income, an incr ease in your obligations, bankruptcy or insolvency 
proceedings involving you, or your death. Additionally, you will be in default if you fail to 
abide by this Agreement or if you make any false or misleading statements in any credit 
application, credit upd ate or other communication to us. You agree to inform us if you 
become aware of any event or condition that may constitute a default as described in this 
Section 9. We have the right to demand immediate payment of your full Account Balance if 
you default, subject to our giving you any notice required by law. To the extent permitted by 
law, you also will be required to pay our collection expenses, including court costs and 
reasonable attorney fees.  
10. SECURITY INTEREST:  
For Platinum Share -Secured Rewards Credit  Card Accounts, 110% of the credit line is 
placed on permanent hold in the Account holder�s regular share account as additional 
security. This amount shall be in addition to the par share balance.  
Collateral securing other loans that you have with us may s ecure your Account, except that 
a dwelling will never be considered as security for your Credit Card Account,  
notwithstanding anything to the contrary in any other agreement with us.  
If we obtain a judgment against you for anything you owe us on your Accou nt, and neither 
law nor the terms of the judgment prohibits us from doing so, we may set off the judgment 
debt against any obligation we owe you (such as the balance in your HSFCU accounts 
without special tax treatment).  
11. CANCELLATION:  
Except where written notice is required by law, we shall not be under any obligation to make 
any extension of credit, we may cancel your Account, we may refuse to allow further 
transactions, and we may revoke your Card, Access Device, PIN or Access Code at any 
time.  
You may ca ncel your Account by writing to us at Hawaii State Federal Credit Union, Card 
Operations, P.O. Box 3072, Honolulu, HI 96802 -3072.  
Each Card and Access Device shall remain the property of HSFCU and may be  
repossessed by us at any time, with or without notice. Upon cancellation of your Account, 
you will use your best effort to retrieve all Cards and Access Devices. You will immediately 
return all Access Devices and Cards, which you will have cut in half. You also will cancel 
any recurring charges.  
After cancellation of your Account, you will continue to be bound to pay the Balance of the 
Account under the terms of this Agreement subject to section 9, and until paid, you will be   COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 6 liable for all Finance Charges and other fees and charges imposed on  the Account. You 
also are liable for the payment of any credit that is obtained after the Account is cancelled 
and for all other amounts owed under the Account. Cancellation will not affect any of our 
rights or any security interests securing the advances  under this Agreement, until all 
obligations to us have been satisfied.  
12. CARD INFORMATION UPDATES AND AUTHORIZATIONS:  
If you have authorized a merchant to bill charges to your Card on a recurring basis, it is your 
responsibility to notify the merchant i n the event your Card is replaced, your Card information 
(such as Card number and expiration date) changes, or the account associated with your 
Card is closed. However, if your Card is replaced or Card information changes, you authorize 
us, without obligat ion on our part, to provide the updated Card information to the merchant in 
order to permit the merchant to bill recurring charges to the Card. You authorize us to apply 
such recurring charges to the Card until you notify the merchant that you are revoking  the 
merchant�s authorization for the charges to your Card and the revocation is processed.  
Your Card is automatically enrolled in an information updating service. Through this 
service, your updated Card information (such as Card number and expiration date ) may be 
shared with participating merchants to facilitate continued recurring charges. Updates are 
not guaranteed. You are responsible for making direct payment until recurring charges 
resume and for assuring that the merchant has your updated Card inform ation.  
13. DISPUTES WITH MERCHANT:  
We are not responsible for the refusal of any merchant or financial institution to honor your 
Card or Access Device. If you have a dispute with a merchant or financial institution, you 
must make a good faith attempt to resolv e the dispute with the merchant or financial 
institution. If you cannot do so, you must send written notice of the dispute to Customer 
Service, P. O. Box 31112, Tampa, FL 33631 -3112 and to the merchant or financial 
institution. We will then investigate the  dispute and take such action as required under the 
Federal Truth in Lending Act.  
If we credit your Account for any disputed amount, you agree that (a) we will be subrogated 
to, and you shall assign to us, all rights that you have against the merchant or financial 
institution, (b) you will do whatever is necessary to enable us to exercise our rights and will 
cooperate with us, and (c) you will not prejudice our rights. You further agree that we have 
the right to reverse any credits that we apply, and that you will indemnify and hold us 
harmless with respect to any dispute, to the full extent permitted by law.  
14. CHANGE IN TERMS:  
We may change the terms of this Agreement from time to time. The new terms will apply to 
your existing Account Balances and all Fees and Charges accrued at the time of the 
change as well as to any future transactions. We will mail to you written notice of the 
change or the new Agreement at least forty -five (45) days before the effective date of the 
change, except as otherwise permitted or required by law.   COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 7 15. YOUR RIGHTS TO DISPUTE BILLING ERRORS:  
Read the notice entitled Your Billing Rights, that immediately follows Section 33 of this 
Agreement; it contains important information regarding your rights to dispute billing  errors. 
By this reference, that notice is made a part of this Agreement.  
16. LOST OR STOLEN CARD AND UNAUTHORIZED USE:  
If you notice the loss or theft of your Card or a possible unauthorized use of your Card, you 
should call us immediately at the following to ll-free numbers based on your credit card 
account:  
Signature Cash Rewards Credit Card  1-855-437-2794  
Platinum Rewards Credit Card  1-866-820-6821  
Platinum Share -Secured Rewards Credit Card  1-866-820-6821   
Or you may write to us at: Credit Card Security Department, P. O. Box 31281, Tampa, FL 
33631 -3281.  
You will not be liable for any unauthorized use that occurs after you notify us. You may, 
however, be liable for unauthorized use that occurs before your notice to us. In any case, 
your liability will not exceed $50. Subject to investigation, verification of your claim, and 
account standing and history, you will have no liability for unauthorized Purchases made 
with your Card through Visa Network, unless you acted with gross negligence or fraud, or 
delayed in reporting unauthorized use.  
You are responsible for the safekeeping of your Card, PIN, Access Device and Access 
Code. If we suffer a loss we may not reissue a Replacement Card or Access Device and 
may close your Account.  
17. ADDRESS CHANGES AND NOTICES:  
Whenever we are required to give you notice about your Account, we will mail it to you at 
your present address, or at any new address that you have given to us, or to your last 
known address. Notice sent to any one of you will be considered notice to all of y ou. You 
agree to notify us as soon as possible of any change of address by writing us at Hawaii 
State Federal Credit Union, Card Operations,  P.O. Box 3072, Honolulu, HI 96802 -3072.  
In your written request, include the date of your request, your old and ne w address, your 
Member Number and Credit Card Account Number, and your signature. We may close 
your Account if you move outside the State of Hawaii.  
If there is any notice that you need to give us, call us during our regular business hours on 
Oahu at (808) 587-2700 or U.S. T oll Free at (888) 586-1056, write us at Hawaii State 
Federal Credit Union, Card Operations, P.O. Box 3072, Honolulu, HI 96802 -3072, or go to 
any HSFCU branch. We may require that certain notices be provided to us in writing.  
Unless this  Agreement or law provides otherwise, notice of forty -five (45) days is reasonable 
whenever required under this Agreement.   COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 8 18. RESIDENTS OF IOWA  
If you or any Card holder is a resident of the State of Iowa, you agree to notify HSFCU 
immediately an d to cease all use of the Account. It is against HSFCU rules for Iowa 
residents to use a HSFCU Credit Card Account because of the Iowa Lender Credit Card 
Act. 
19. RESIDENTS OF NEW YORK  
New York residents may contact the New York State Department of Financial S ervices by 
telephone or visit its website for free information on comparative credit card rates, fees and 
grace periods. NY State Dept. of Financial Services: 1-800-342-3736 or 
http://www.df s.ny.gov .  
20. APPLICABLE LAW:  
The Account was considered, approved and issued in the State of Hawaii and all extensions 
of credit are being made from the State of Hawaii. You agree the laws of the State of Hawaii 
(without regard to any conflicts of law provisions) shall apply to this Agreement, your Account, 
your use of your Card, Access Device, PIN and Access Code, wherever that takes place, and 
any proceeding to enforce this Agreement. Jurisdiction and venue shall be vested in the 
courts of the State o f Hawaii and federal courts in the District of Hawaii. You agree that any 
action to enforce any remedies under this Agreement and for any other purpose may be 
brought in or transferred to the First Circuit Court of the State of Hawaii or the  
U. S. District  Court for the District of Hawaii.  
21. USE FOR ILLEGAL PURPOSE PROHIBITED; INDEMNIFICATION AND WAIVER.  
You may not use your Account, Card, Access Device, PIN or Access Code for any illegal 
purpose, such as unlawful gambling. Display of a payment card logo by an online merchant 
or acceptance of a credit card by an online merchant does not necessarily mean that the 
transaction is legal in the jurisdiction in which you are located. You will be liable for any 
losses resulting from any illegal transaction. You agre e that we may deem any illegal use by 
you of any financial product or service to be an event of default and a breach of contract, 
and that we may terminate services to you in our discretion. You further agree, should illegal 
use occur, to waive any right t o sue us in connection with such illegal use and to indemnify 
and hold us harmless from any action or liability, including attorney�s fees and costs, directly 
or indirectly arising out of such illegal use.  
22. INTERNET (ONLINE) TRANSACTIONS:  
We subscribe to Visa Secure . Visa Secure  is an enhancement that improves the 
security of Purchases made via the Internet by enabling us to verify your identity 
during online purchases by the use of one -time passcodes . Visa Secure only relates 
to Internet Purchases from me rchants that also participate in Visa Secure.  
 
23. FOREIGN OR INTERNATIONAL TRANSACTIONS:  
Purchases and Cash Advances made in foreign currencies will be billed in U.S. dollars. The 
exchange rate between the transaction currency and the billing currency used fo r processing 
international transactions is a rate selected by Visa from a range of rates available in 
wholesale currency markets for the applicable transaction date, which rate may vary from the 
rate Visa itself receives, or the rate mandated by the govern ment or governing body in effect 
for the applicable transaction date. The exchange rate used on the transaction date may differ 
from the rate that would have been used on the processing date or cardholder statement 
posting date.   COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 9  
Foreign or international transaction fees may apply as set forth in the Account Disclosure or 
HSFCU Fee Schedule . For the purpose of these disclosures, a foreign or international 
transaction is any transaction made or processed outside of the 50 United States or the 
District of Co lumbia (even if the transaction is initiated in the United States), with the 
exception of transactions on U.S. military bases, U.S. territories, U.S. embassies or U.S. 
consulates.  
24. UNAUTHORIZED TRANSACTIONS:  
You agree to cooperate fully with the investigation of any unauthorized transaction regarding 
your Account, to file complete and truthful reports with criminal law enforcement agencies, 
and to give complete and truthful testimony. At our request, you agree that (a) we will be 
subrogated to, an d you shall assign to us, all rights that you have against any unauthorized 
user, (b) you will do whatever is necessary to enable us to exercise our rights and will 
cooperate with us, and (c) you will not prejudice our rights. You further agree that we hav e 
the right to reverse any credits that we apply, and that you will indemnify and hold us 
harmless with respect to any dispute, to the full extent permitted by law.  
25. NONTRANSFERABILITY:  
You may not transfer or assign your Account, Card or Access Device with out prior  
written consent, which we may withhold in our sole discretion.  
26. SEVERABILITY:  
If any provision in our Agreement and Disclosures is not enforceable, such provision shall  
be deemed amended and enforced to the maximum extent permissible by law. All o ther 
provisions shall remain in full force and effect.  
27. WAIVERS:  
You agree and understand that our failure to delay to exercise any right, remedy, power, or 
privilege available to us pursuant to this Agreement shall not affect or disallow our future 
exercis e of that right, remedy, power or privilege.  
28. ELECTRONIC RECORDS; EVIDENCE:  
You agree that a copy, microfilm, microfiche, or other electronic medium will have the same  
validity as the original.  
29. BUSINESS DAYS:  
Our Business Days are Mondays through Fridays, except Holidays including State of  
Hawaii Holidays. Our business hours generally are from 7:30 a.m. to 5:00 p.m.  
30. ACCUMULATION OF CUREWARDS POINTS FOR PLATINUM REWARDS AND 
PLATINUM SHARE -SECURED REWARDS ACCOUNTS:  
Every dollar in qualifying Purchases, less r eturns, that you charge to your Account earns 
one (1) point. Points are not earned for Finance Charges, Fees, Cash Advances, 
Balance Transfers, Convenience Checks, foreign transaction currency conversion 
charges or insurance charges posted to your Account.  
  COMP 4020 (20 220302)   Consumer Credit Cards EFF 20220315 10 The accumulation of points can be used to order awards as described in the CURewards 
Program brochure or the website ( www.CURewards.com ) which can be accessed via the 
HSFCU�s home banking site. The awards are s ubject to availability.  
To redeem your points you must have the necessary number of points posted to your 
Account as of your previous Periodic Statement, your Account must be current and your 
outstanding balance should not be greater than your established credit limit.  
Points earned in calendar year one will expire as of the last day of calendar year five. (For 
example, points earned in 2022 will expire December 31, 2026; points earned in 2023 will 
expire December 31, 2027.)  
A complete set of Program Rules may be obtained at the CURewards website, via the Credit 
Union�s home banking site, or by contacting the Credit Union on Oahu at (808)- -587-2700 or 
U.S. T oll Free at (888) 586-1056. We reserve the right to terminate the Pro gram at any time 
upon providing any notice required by applicable law. If terminated, we shall not be 
responsible or liable for any points you have earned and did not use prior to the end of the 
Program. Also, if your Account is closed for any reason, any unused accrued points will be 
forfeited.  
31. CASHBACK FOR SIGNATURE CASH REWARDS ACCOUNTS:  
Every dollar in qualifying Purchases, less returns, that you charge to your Account earns 1% 
cashback. Cashback is not earned for Finance Charges, Fees, Cash Advances, B alance 
Transfers, Convenience Checks, or insurance charges posted to your Account. Cashback 
will be given as a statement credit on a quarterly basis on the March, June, September and 
December  statements. If your Account is closed prior to the close of the quarter (March, 
June, September and December), you will forfeit the cashback statement credit for that 
quarter.  
32. ENTIRE AGREEMENT:  
The information contained in this Agreement is accurate as of March  15, 2022  and is 
subject to change after that date. Please write to Hawaii State Federal Credit Union, Card 
Operations, P.O. Box 3072, Honolulu, HI 96802 -3072 for any changes to this information. 
This Agreement represents the entire Signature Cash Rewards Credit Ca rd, Platinum 
Rewards Credit Card and Platinum Share - Secured Rewards Credit Card Agreement. It 
supersedes any previous Agreements and any terms that may be included with or may 
appear on any other document (e.g., the Card jacket, which arrives with your Ca rd(s) and 
transaction receipts provided at the time of a transaction).  
 
33. GENERAL QUESTIONS ABOUT YOUR CREDIT CARD ACCOUNT:  
Direct all questions about your Account to Customer Service at the applicable number  
below:  
Signature Cash Rewards Credit Card  1-855-437-2794  
Platinum Rewards Credit Card  1-866-820-6821  
Platinum Share -Secured Rewards Credit Card  1-866-820-6821    COMP 4020 (20220302)    Consumer Credit Cards EFF 20220315  11 YOUR BILLING RIGHTS: KEEP THIS DOCUMENT FOR FUTURE USE  
This notice contains important information about your rights and our responsibilities under 
the Fair Credit Billing Act.  
What to Do If You Find a Mistake on Your Statement  
If you think there is an error on your statement, write to us at:  
Customer  Service  
P. O. Box 31112 Tampa, FL  
33631 -3112  
In your letter, give us the following information:  
� Account information : Your name and account number.  
� Dollar amount : The dollar amount of the suspected error.  
� Description of problem : If you think there is an error on your bill, describe what you 
believe is wrong and why you believe i t is a mistake.  
You must contact us:  
� Within 60 days after the error appeared on your statement.  
� At least 3 business days before an automated payment is scheduled, if you 
want to stop payment on the amount you think is wrong.  
You must notify us of any potential errors in writing . You may call us, but if you do we are not 
required to investigate any potential errors and you may have to pay the amount in question.  
What Will Happen After We Receive Your Letter  
When we receive your letter, we must do two things:  
a. Within 30 days of receiving your letter, we must tell you that we received your 
letter. We also will tell you if we have already corrected the error.  
b. Within 90 days of receiving your letter, we must either correct the er ror or explain why 
we believe the bill was correct.  
While we investigate whether or not there has been an error:  
� We cannot try to collect the amount in question, or report you as delinquent 
on that amount.  
� The charge in question may remain on your statemen t, and we may continue to 
charge you interest on that amount.  
� While you do not have to pay the amount in question, you are responsible for 
the remainder of your balance.  
� We can apply any unpaid amount against your credit limit.  
After we finish our investigation, one of two things will happen:  
� If we made a mistake : You will not have to pay the amount in question or 
any interest or other fees related to that amount.  
� If we do not believe there was a mistake : You will have to pay the amount in 
question,  along with applicable interest and fees. We will send you a 
statement of the amount you owe and the date payment is due. We may 
then report you as delinquent if you do not pay the amount we think you 
owe.  
   COMP 4020 (20220302)    Consumer Credit Cards EFF 20220315  12 If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days 
telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also 
reporting that you are questioning your bill. We  must tell you the name of anyone to whom we 
reported you as delinquent, and we must let those organizations know when the matter has been 
settled between us.  
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount yo u 
question even if your bill is correct.  
Your Rights if You Are Dissatisfied With Your Credit Card Purchases  
If you are dissatisfied with the goods or services that you have purchased with your credit card, 
and you have tried in good faith to correct the p roblem with the merchant, you may have the right 
not to pay the remaining amount due on the purchase.  
To use this right, all of the following must be true:  
1. The purchase must have been made in your home State or within 100 miles of your 
current mailing address, and the purchase price must have been more than $50. (Note: 
Neither of these are necessary if your purchase was based on an advertisement we 
mailed to you, or if we own the company that sold you the goods or services.)  
2. You must have used your cred it card for the purchase. Purchases made with cash 
advances from an ATM or with a check that accesses your credit card account do not 
qualify.  
3. You must not yet have fully paid for the purchase.  
If all of the criteria above are met and you are still dissati sfied with the purchase, contact us in writing 
at: 
Customer Service  
P. O. Box 31112 Tampa, FL  
33631 -3112  
While we investigate, the same rules apply to the disputed amount as discussed above. After we 
finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and 
you do not pay, we may report you as delinquent. COMP 4020 c (20220104 )   Consumer Credit Cards EFF 202 20301  13 Pricing Addendum  
Hawaii State Federal Credit Union  
Signature Cash Rewards C redit Card  
Platinum Rewards Credit Card  
Platinum Share -Secured Rewards Credit Card  
Effective March 1, 2022  
 
 
 
Interest Rates and Interest Charges  
Annual Percentage Rate (APR) 
for Purchases, Balance 
Transfers and Cash Advances  
 10.65% to 12.65%  for the Signature Cash Rewards Credit Card.  Your APR 
will vary with the market, and is based on the U.S. Prime Rate plus a margin of 7.40% to 
9.40%, based on your creditworthiness.   * 
10.65% to 17.15%  for the Platinum Rewards Credit Card.  Your APR will vary 
with the market, and is based on the U.S. Prime Rate plus a margin of 7.40% to 13.90%, 
based on your creditworthiness.   After that, your APR will vary * 
17.15%  for the Platinum Share -Secured Rewards Credit Card.  Your APR will vary 
with the market, and is base d on the U.S. Prime Rate plus a margin of 13.90%.*  
 
Penalty APR and When it 
Applies  None . 
How to Avoid Paying Interest 
on Purchases  Your due date is at least 25 days after the close of each statement cycle.  We will not charge 
you any interest on purchases if you pay your entire balance by the due date each month and 
do not use your Account for cash advances and balance transfers.  
Minimum Interest Charge  None . 
For Credit -Card Tips from the 
Consumer Financial Protection 
Bureau  To learn more about factors to consider when applying for or using a credit card, visit the 
website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore . 
 
Fees 
Annual Fee  None . 
Transaction Fees  
� Balance Transfer  
� Cash Advance  
� Foreign Transaction   
None . 
None . 
None.  
Penalty Fees  
� Late Payment  
� Over -the-Credit Limit  
� Returned Payment   
Up to $28. 
None . 
Up to  $28. 
 
How We Will Calculate Your Balance : We will use a method called �Average Daily Balance (including new transactions).�  
*Variable APR:   The APRs are based on an index plus a margin. The margins, APRs and periodic rates will be set forth in your 
Account Opening Disclosure. The index is the U.S. Prime Rate published in the Wall Str eet Journal. We will use the most recent index 
available as of the first day of the calendar month in which the billing  cycle begins.  For example, the APR that will be applied during 
your billing  cycle that begins in July will be calculated using the inde x available on July 1. We will not charge an APR greater than the 
maximum that we are permitted to charge by law (currently 18.0%).  
Payments :  Subject to applicable law, we may apply your minimum payments in the manner that we choose.  E.g., we may apply your 
minimum payments to transactions with lower APRs before transactions with higher APRs.  If your payment exceeds the required 
minimum period ic payment, we will allocate the excess to the balance with the highest APR first, based on the day payment is credited, 
including transactions that occur after the close of the statement cycle.  
Fees:   Late Payment Fees, Returned Payment Fees and Returned Convenience Check Fees will not exceed the amount of the payments; 
if there is no previous incident of late payment, returned payment, or returned convenience check, as applicable, for the Acc ount in the 
current statement cycle or in any of the six precedi ng statement cycles, the fee will not exceed the CFPB limit (currently $ 30). The Stop 
Payment Fee on Convenience Checks (if offered), and the returned Convenience Check Fee are each $28. The Research Fee is $25 per 
hour or fraction thereof. The Periodic St atement Copy Fee is $5 per copy. Research and Periodic Statement Copy Fees apply to requests 
made by you or third parties (including, for example, subpoenas and search warrants), and will be added to the Account unless  payment  COMP 4020 c (20220104 )   Consumer Credit Cards EFF 202 20301  14 is received in advance. The C ard Replacement Fee is $10 for each Card replacement ordered. Please see our current Fee Schedule for 
other fees.  
Security :  Collateral securing other loans that you have with us may secure your Credit Card Account, except that a dwelling will nev er 
be con sidered as security for your Credit Card Account.   In addition, for Platinum Share -Secured Rewards Card, 110% of the credit line 
is placed on permanent hold in the Regular Share Account as additional security, in addition to the par share balance.  See t he Account 
Agreement for more information regarding security for your Account.  
Iowa:  If any Owner or Cardholder is a resident of the State of Iowa, you agree to notify us immediately and to cease all use of the  
Account.  It is against our rules for Iowa res idents to use our Credit Card Account because of the Iowa Lender Credit Card Act.  
New York :  New York residents may contact the New York State Department of Financial Services by telephone or visit its website for 
free information on comparative credit car d rates, fees and grace periods. NY State Department of Financial Services : 1-800-342-3736  
or http://www.dfs.ny.gov . 
Current Information :  The information about the costs of the card is accurate as of March 1, 2022.  This information may have 
changed.  To find out what may have changed, please write to Hawaii State Federal Credit Union, Card Operations, P.O. Box 307 2, 
Honolulu, HI 96802 -3072, or call on Oahu at (808)  587-2700  or U.S. Toll Free at ( 888) 586-1056.