RBC Bank
RBC
RBC BANK® CREDIT CARD DISCLOSURES
R
AND CARDHOLDER AGREEMENT
27258 (12/2017)
Summary of Credit Terms
INTEREST RATES AND
Visa* Signature Rewards
Visa Signature Rewards Plus
INTEREST CHARGES
Visa Platinum Rewards
Visa Platinum Rewards Plus
Annual Percentage
If applicable, 0.00% 1 introductory APR for six months when you open your
Rate (APR) for Purchases
account. See disclosures accompanying Card(s) for applicability of fixed
and Balance Transfers
introductory APR.
After that, your APR will be 11.24% to 21.24% for Visa Platinum accounts and
for Visa Signature accounts, based on your credit worthiness. This APR will vary with
the market based on the Prime Rate.
APR for Cash Advances
21.24%
This APR will vary with the market based on the Prime Rate.
Paying Interest
Your due date is at least 21 days after your account statement is mailed or otherwise
delivered to you. We will not charge you any interest on purchases if you pay your
entire balance by the due date each month. There is no grace period for balance
transfers or cash advances.
Minimum Interest Charge
If you are charged interest, the charge will be no less than $1.00.
For Credit Card Tips from the
To learn more about factors to consider when applying for or using a credit card, visit
Federal Reserve Board
the website of the Consumer Financial Protection Bureau at consumerfinance.gov.
FEES
Visa Signature
Visa Platinum
Visa Signature
Visa Platinum
Rewards
Rewards
Rewards Plus
Rewards Plus
Annual Fee
$0
$0
$754
$554
NOTICE: This fee may be assessed before
you begin using your card and will reduce
the amount of credit you initially have
available. For example, if you have a Visa
Platinum account and are assigned the
minimum credit limit of $500, your initial
available credit will be only $445.
Transaction Fees
Either $10 or 3% of each Balance Transfer, whichever is greater (after the end of
Balance Transfer
the introductory period, the maximum fee is $99).5
Cash Advance
Either $5 or 3.5% of the amount of each Cash Advance, whichever is greater.
Signature: 1.5% of the U.S. Dollar amount of the foreign transaction regardless
Foreign Transaction
of whether the transaction is made in U.S. Dollars or in a foreign currency.
Platinum: 3% of the U.S. Dollar amount of the foreign transaction regardless of
whether the transaction is made in U.S. Dollars or in a foreign currency.
Penalty Fees
Late Payment
Up to $35.
Up to $35.
Returned Payment
How We Will Calculate Your Balance: We use a method called "average daily balance (including new purchases)". See your Cardholder
Agreement for more details.
Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your Cardholder Agreement.
1
Introductory APR: If applicable, the fixed introductory APR applies to purchases and balance transfers for the first 6 monthly billing cycles
following the date your account is established. Thereafter, the APR for all outstanding indebtedness and new balances relating to purchase and
balance transfer transactions will be the then-applicable variable APR.
2
Prime Rate: As published in the Wall Street Journal, Eastern Edition, on the 20th day of the preceding month; current rate is 4.50% as of
January 1, 2018.
3 The APR for Cash Advances will be the Prime Rate plus 16.74%.
4 Annual Fee waived for Private Banking customers and RBC Bank employees.
5
The Balance Transfer fee has no maximum during the introductory period (first 6 monthly billing cycles); thereafter, this fee will be a
maximum of $99 per Balance Transfer.
You understand that this offer to establish a credit card account is on behalf of RBC Bank, 3475 Piedmont Road NE, Suite 550, Atlanta,
GA 30305. If an account is opened, the lender on the account will be RBC Bank (Georgia), N.A. (hereafter, "we," "us," or "RBC Bank"). You
understand that the use of any card issued in connection with this offer will constitute your acceptance of and will be subject to the terms and
conditions of the Cardholder Agreement that will be sent with the card. You agree to be responsible for all charges incurred according to the
Cardholder Agreement. You understand that the terms of your account are subject to change as provided in the Cardholder Agreement.
We may communicate information about our experiences and transactions with you to consumer reporting agencies and third parties, to the
extent permitted by law. At certain income and credit line levels, proof of employment or income verification may be required.
This information was printed in December 2017 and was accurate as of that date and is subject to change after that date. Call RBC Bank at
1-888-257-6837 to find out what may have changed.
LOSS OR THEFT OF CARD:
You must notify us promptly in the event of loss or theft of your Card. You may be liable for the unauthorized use of your credit card. However,
you will not be liable for unauthorized use that occurs after you notify us orally or in writing of the loss, theft, or possible unauthorized use. In
any case, your liability will not exceed $50 for each occurrence of loss or theft.
To report a lost/stolen Card call: 1-888-257-6837. State that you are reporting a lost/stolen card. Please have your Account number ready.
Or write to us at:
RBC Bank Cardholder Services, P.O. Box 869
Buffalo, NY 14240-0869
QUESTIONS OR FURTHER INFORMATION:
To have your questions answered or for further information, please contact RBC Bank Card Customer Service toll free at:
1-888-257-6837
LENDER Equal Housing Lender. Member FDIC.
/ TM Trademark(s) of Royal Bank of Canada. Used under license.
RBC Bank means RBC Bank (Georgia), N.A., a subsidiary of Royal Bank of Canada.
# All other trademarks are the property of their respective owner(s).
© RBC Bank (Georgia), N.A. 2017.
RBC Bank
1. Your Account and Agreement. This RBC Bank credit card account
("Account") is provided by RBC Bank (Georgia), N.A. subject to the
terms of this Cardholder Agreement ("Agreement"). Your application
RBC
for the Account, or your response to a solicitation for the Account,
is part of the Agreement. Please read this Agreement and keep it for
your records. You agree to the terms and conditions of this Agreement
RBC BANK CARDHOLDER AGREEMENT
when you accept, sign or use your Card or the Account. Please sign
the back of your Card when you receive it. You will be bound by this
Agreement even if you do not sign your Card. If we have issued a
TABLE OF CONTENTS:
Card to you, provided you with a renewal or replacement Card, or
1.
Your Account and Agreement
1
provided you with Convenience Checks, and you keep or use the Card
or Convenience Checks or otherwise access your Account, it means
2.
Using your Account
1
that you understand and agree to be bound by the terms of this
3.
Loss, Theft or Unauthorized Users
2
Agreement. In this Agreement the words "you," "your" and "yours"
mean the Cardholder(s). The words "we," "us," "our," "Bank" and
4.
Authorized Users
2
"RBC Bank" mean RBC Bank (Georgia), N.A. Please also refer to the
5.
Credit Limit
2
Disclosure Statement which accompanies this Agreement and to all
6.
Impermissible Transactions
2
other disclosure documents which we provide to you from time to
time. Capitalized terms not otherwise defined herein are defined in
7.
Account Statement
2
the Glossary of Terms at the back of this Agreement.
8.
Payments
2
2. Using your Account. Provided that your Account is in good standing,
9.
Application of Payments
2
you may draw on it by using your Card wherever the Card is accepted
and up to the maximum amount we have set as your Credit Limit. You
10.
Grace Period
2
may use your Account for personal, family, or household purposes. You
11.
Calculation of Interest
3
may not use your Account for business or commercial purposes. You
promise to use your Account only for valid and lawful transactions. It is
12.
Transaction Fees
3
not our responsibility to make sure that you use your Account only for
13.
Other Fees and Charges
4
permissible transactions, and you will remain responsible for paying
for a transaction even if it is not permissible. You authorize us to pay
14.
Special Promotional Offers
4
for and charge your Account for all transactions made on your Account.
15.
RBC Rewards
4
You will pay us for the amounts you charge on your Account plus any
Finance Charges imposed on these amounts and any other charges.
16.
Account Review
4
These amounts will be payable in United States Dollars. You agree not
17.
Default
4
to intentionally make payments in excess of the amount owed on your
18.
Termination
4
Account ("overpayments"). In addition, you agree that we may limit the
amount of or refuse to accept overpayments, and we may terminate
19.
Ownership of Card
5
your Account for excessive overpayment activity. You are liable for all
20.
Military Consumer Credit Disclosure
5
credit obtained under your Account, whether obtained by you or by
another user of your Account.
21.
Assignment and Amendment
5
You can use your Card for the following types of transactions:
22.
Personal Data and Credit Inquiries
5
Purchases: You may use your Card to pay for goods or services.
23.
Other Products and Services
5
Balance Transfers: You may transfer balances from other accounts
24.
Applicable Law
5
or loans with other credit card issuers or other lenders to your
25.
Waiver
5
Card, or other Balance Transfers we allow. But you may not transfer
balances to your Card from other accounts with us or any of our
26. Severability
5
related companies. If a portion of a requested Balance Transfer will
27.
Entire Agreement
5
exceed your available Credit Limit, we may process a partial Balance
Transfer up to your available Credit Limit.
28.
Glossary of Terms
5
Cash Advances: By using the Card together with a Personal
29.
Billing Rights
6
Identification Number ("PIN"), you may obtain Cash Advances
at any automated teller machine ("ATM") that allows you to use
the Card. You may also obtain Cash Advances from financial
institutions, businesses or merchants that accept the Card. If your
Card is used to obtain a Cash Advance, you are deemed to have
authorized the transaction. If you use your Card for tax payments,
use Convenience Checks, or make other similar cash like charges,
these will be treated as Cash Advances.
Convenience Checks: Either we may provide you or you may
request Convenience Checks as a way to use your Account. Except
as otherwise provided in the disclosure documents with such
Convenience Checks, all transactions using Convenience Checks
will be treated as Cash Advances and will be subject to the terms
of this Agreement that apply to Cash Advances.
1
Without further notice and as allowed by applicable law, we may
increase your Credit Limit. A change to your Credit Limit will not affect
place limits on or stop your ability to make Balance Transfers or Cash
your obligation to pay us. We reserve the right to refuse to honor
Advances on your Account. You may charge an amount to your Account
any use of the Card or Convenience Checks which would cause you
without presenting the Card (such as for mail order, internet, or
to exceed your Credit Limit. We may establish limits on the amount
telephone Purchases or Cash Advances), and such transactions will
you may borrow or types of transactions we will permit, such as Cash
be treated the same as if you had presented the Card and signed a
Advance limits. We will tell you about some of the limits such as your
Purchase or Cash Advance draft receipt.
Credit Limit; however, for security and other reasons we will not tell
3. Loss, Theft or Unauthorized Users. You will tell us immediately by
you about all the limits we set.
telephone or in writing about any actual or suspected loss, theft or
6. Impermissible Transactions. You agree not to make or permit to
Unauthorized use of your Card, Account, PIN, or a Convenience Check.
be made any illegal or unlawful transactions on your Account through
We will consider all transactions charged to your Account as having
the use of a Card, a Convenience Check or any other manner. You
been authorized by you until you advise us otherwise. To report such a
also agree not to use your Account for Purchases or Cash Advances
loss, theft, or Unauthorized use, you may call us toll-free or write us at:
in any country that is subject to economic sanctions imposed by the
1-888-257-6837
United States, and you understand that any attempted use of your
RBC Bank Cardholder Services, P.O. Box 869
Account in such countries will be blocked. You also agree that a Card,
Buffalo, NY 14240-0869
Convenience Check or your Account may not be used in connection
with online (e.g., internet) gambling or to fund any account that is set
If your Card is lost or stolen, you may be liable for the Unauthorized
up to facilitate online gambling by you or any other person.
use of your Card that occurs before you notify us; however, your liability
7. Account Statement. We will send you a monthly Account statement
will not exceed $50 for each loss or theft. If your Card and PIN are
if there has been a transaction on your Account during the Billing
used together to complete a transaction before you notify us that
Cycle, you have a debit or a credit New Balance of more than $1.00,
your Card is lost or stolen, you will be liable for the full amount of
or a Finance Charge is imposed during the Billing Cycle. The number
the transaction plus any Finance Charge. Once you notify us that
of days in the Billing Cycle shown on each Account statement may
your Card is lost or stolen, you will not be liable for any subsequent
vary as a result of the different number of days in each month, but
Unauthorized transactions using your Card. You will be required to
the payment due date will be a fixed day each month. We will send
identify the Unauthorized charges on your Account. We may ask you
Account statements only to the primary Cardholder.
to help with our investigation by providing us information in writing
8. Payments. You have the option of paying in full the New Balance
regarding the loss, theft or Unauthorized use.
shown on each monthly statement or paying it in installments that
Keep Your PIN Confidential: You agree to keep your PIN confidential
will be at least the amount of the minimum payment ("Minimum
and separate from your Card at all times. If you fail to do this, or if you
Payment"). If your New Balance is $15 or less, your minimum
select a PIN which can be easily discovered, or if you keep your Card
payment will be the New Balance. Otherwise, your minimum payment
and your PIN in a way that would enable an Unauthorized person to
will be the sum of any past due amounts plus the greater of the
use them together, you will be liable for all debt, including Finance
following amounts: (a) $15 or (b) the sum of (i) new daily Periodic
Charges and other charges, arising from their Unauthorized use.
Rate interest charges plus new Balance Transfer transaction fees, new
4. Authorized Users. If you allow someone to use your Account, that
Cash Advance transaction fees, and any other new fees and charges;
person will be an Authorized User. You should think carefully before
plus (ii) 1.5% of your New Balance (excluding any new daily Periodic
allowing anyone to become an Authorized User because you are
Rate interest charges and any new Balance Transfer transaction fees,
allowing that person to use the Account as you can. Each Authorized
new Cash Advance transaction fees, and other new fees or charges).
User must adhere to the terms and conditions of this Agreement.
If you pay more than the minimum payment shown on your monthly
You will remain responsible for the use of your Account and each
statement, you still must make the minimum payment each month
Card issued on your Account according to the terms of this Agreement.
until you have fully paid what you owe. Payments may be made via
This includes your responsibility for paying all charges on your Account
the following methods:
made by an Authorized User. You may request an additional Card for
Available Payment Methods:
use by an Authorized User on your Account. If you do so, this Account
(a) Using RBC Bank Online Banking - Fund Transfer or Bill Pay;
may appear on the credit report of that Authorized User. If you have
(b) Over the telephone at 1-888-257-6837;
previously authorized someone to use your Card or Convenience
(c) By United States Mail addressed as follows:
Checks, and have subsequently withdrawn your authorization, you
RBC Bank Cardholder Services
will continue to be liable for all debts incurred by that person's
P.O. Box 981350
Unauthorized use of your Card. You must notify us to terminate an
Boston, MA 02298-1350
Authorized User's permission to use your Account. If you notify us,
we may close the Account and/or issue a new Card or Cards with a
9. Application of Payments. We may allocate the amount of any
different Account number. You should also recover and destroy any
minimum payment you make on your Account in the manner we,
Cards, Convenience Checks or any other means of access to your
in our sole discretion, deem appropriate, unless applicable laws
Account from that Authorized User.
mandate a specific order for the application of such payments. We
5. Credit Limit. You agree that the outstanding balance on your
will allocate any payments you make on your Account in excess
Account will not exceed your Credit Limit. The Credit Limit will be
of the minimum payment to balances with the highest ANNUAL
indicated in a separate disclosure document and/or on your monthly
PERCENTAGE RATE and then to each successive balance bearing the
statement. You may request a Credit Limit increase by calling us toll-
next highest ANNUAL PERCENTAGE RATE.
free at 1-888-257-6837. We may, but are not required to, authorize
10. Grace Period. The due date for your payment will be at least 21
charges that go over your Credit Limit. You must pay any amount over
days after your Account statement is mailed or otherwise delivered
your Credit Limit immediately upon our request. Subject to applicable
to you. You will be entitled to a grace period free from interest for
law and at our discretion, we may increase, reduce or cancel your
Purchases first appearing on your most recent Account statement if
Credit Limit or allow you to exceed your Credit Limit without giving
you paid the amount of the New Balance on your previous Account
notice to you. However, if you have asked us not to do so, we will not
statement by the due date and you pay the amount of the New Balance
2
on your most recent Account Statement by the due date. There is no
daily balance for Balance Transfers included in the New Balance on
grace period for Balance Transfers or Cash Advances.
your Account statement. The average daily balance is calculated at
11. Calculation of Interest. The ANNUAL PERCENTAGE RATES
the end of the Billing Cycle of your most recent Account statement
applicable to your Account are shown on the Disclosure Statement
by adding together the daily balance of Balance Transfers at the end
and other disclosure documents which accompany this Agreement
of each day during the Billing Cycle and then dividing the sum by the
and your Card(s). The same ANNUAL PERCENTAGE RATE will apply
number of days in the Billing Cycle. The daily balance of Balance
to both Purchases and Balance Transfers, while a different ANNUAL
Transfers is calculated by taking the beginning Balance Transfer balance
PERCENTAGE RATE will apply to Cash Advances. Each ANNUAL
each day; adding all new Balance Transfers, promotional transactions
PERCENTAGE RATE is determined by adding a margin to the Prime
treated like Balance Transfers, interest on Balance Transfers, and any
Rate. The "Prime Rate" is the highest prime rate as published in
Balance Transfer transaction fees; and subtracting any payments or
the Money Rates column of the Wall Street Journal, Eastern Edition,
credits. To calculate the interest charged for the month, you multiply
on the twentieth day of each month, or the next business day if
the average daily balance by the daily interest rate (obtained by
the twentieth day is not a business day. The Prime Rate is used to
taking the applicable ANNUAL PERCENTAGE RATE and dividing by the
determine the applicable ANNUAL PERCENTAGE RATE for the Billing
number of days in a year (365)), and then multiply the result by the
Cycle beginning in each immediately following calendar month. For
number of days in the Billing Cycle.
example, for a Billing Cycle with a beginning date in November, the
For Cash Advances: The ANNUAL PERCENTAGE RATE applicable to
ANNUAL PERCENTAGE RATE applicable during that Billing Cycle will
Cash Advances on your Account will be the Prime Rate plus 16.74%.
be determined by the Prime Rate on October 20 of the preceding
There is no grace period for Cash Advances, and we will charge a
month. The ANNUAL PERCENTAGE RATE may change from time to time
Finance Charge on your Cash Advances from the date each Cash
based on movements up or down of the Prime Rate. Any change in
Advance is made. A Finance Charge consisting of interest will be
the ANNUAL PERCENTAGE RATE will equal the up or down movement
imposed at the daily Periodic Rate on the average daily balance
in the Prime Rate; it will be effective as of the beginning date of the
for Cash Advances included in the New Balance on your Account
Billing Cycle following the change as provided in this paragraph;
statement. The average daily balance is calculated at the end of
and it will apply to all Purchases, Balance Transfers, and Cash
the Billing Cycle of your most recent Account statement by adding
Advances that are subject to a Finance Charge and other balances
together the daily balance of Cash Advances at the end of each day
and transactions subject to a Finance Charge. Any increase to the
during the Billing Cycle and then dividing the sum by the number
Prime Rate may result in an increase in: (a) the interest charges for
of days in the Billing Cycle. The daily balance of Cash Advances is
Purchases, Balance Transfers, and Cash Advances; (b) your minimum
calculated by taking the beginning Cash Advance balance each day;
payment; and (c) the outstanding balance on your Account. We
adding all new Cash Advances, promotional transactions treated like
reserve the right to choose a comparable new index if the Prime Rate
Cash Advances, interest on Cash Advances, and any Cash Advance
is no longer available for our use.
transaction fees; and subtracting any payments or credits. To
Interest on each balance in your Account is calculated using the
calculate the interest charged for the month, you multiply the average
average daily balance method. The minimum interest charge, if any,
daily balance by the daily interest rate (obtained by taking the
imposed on your Account will be at least $1.00.
applicable ANNUAL PERCENTAGE RATE and dividing by the number of
days in a year (365)), and then multiply the result by the number of
For Purchases: If you paid the amount of the New Balance on your
days in the Billing Cycle.
previous Account statement by the due date and you pay the amount
of the New Balance on your most recent Account Statement by the
12. Transaction Fees. The following transactions are subject to the
transaction fees described:
due date, you are entitled to a grace period, and no Finance Charge
will be imposed on Purchases made during the current Billing Cycle.
Balance Transfers: For each Balance Transfer and any promotional
Otherwise, a Finance Charge consisting of interest will be imposed
transaction treated like a Balance Transfer, we will assess a Balance
at the daily Periodic Rate on the average daily balance for Purchases
Transfer transaction fee equal to the greater of $10 or 3% of the
included in the New Balance on your Account statement. If you are
amount of the Balance Transfer, but not more than $99 except during
entitled to a grace period on Purchases first appearing on your most
an introductory period when there is no maximum limit. Balance
recent Account statement but you pay less than the amount of the
Transfer transaction fees will be added to the Balance Transfer
New Balance shown on your most recent Account statement, we will
balance on your Account.
charge interest on the remaining unpaid Purchase balance from the
Cash Advances: For each Cash Advance (including the use of an ATM
beginning of the current Billing Cycle. If you are not entitled to a grace
or a Convenience Check) and any promotional transaction treated like
period on Purchases, we will charge interest on Purchases from the
a Cash Advance, we will assess a Cash Advance transaction fee equal
date each Purchase is made. The average daily balance is calculated
to 3.5% of the amount of the Cash Advance, but not less than $5.
at the end of the Billing Cycle of your most recent Account statement
Cash Advance transactions fees will be added to the Cash Advance
by adding together the daily balance of Purchases at the end of
balance on your Account.
each day during the Billing Cycle and then dividing the sum by the
number of days in the Billing Cycle. The daily balance of Purchases
Foreign Currency and Out of Country Transactions: Outside the 50
is calculated by taking the beginning Purchase balance each day;
states of the United States, the District of Columbia, Puerto Rico and
adding all new Purchases, promotional transactions treated like
the U.S. Virgin Islands, you may use your Card for Purchases from
Purchases, interest on Purchases, and fees; and subtracting any
merchants or to receive a Cash Advance (other than a Convenience
payments or credits. To calculate the interest charged for the month,
Check) in either a foreign currency or U.S. dollars. Visa International
you multiply the average daily balance by the daily interest rate
will convert to U.S. dollars any charge or credit made to your Account
(obtained by taking the applicable ANNUAL PERCENTAGE RATE and
in a currency other than U.S. dollars. The conversion will be pursuant
dividing by the number of days in a year (365)), and then multiply the
to the applicable Visa regulations in effect from time to time.
result by the number of days in the Billing Cycle.
Currently, the exchange rate between the transaction currency and
For Balance Transfers: There is no grace period for Balance Transfers,
the billing currency used for processing international transactions
and we will charge a Finance Charge on your Balance Transfers from
is (i) a rate selected by Visa from the range of rates available in
the date each Balance Transfer is made. A Finance Charge consisting
wholesale currency markets for the applicable central processing
of interest will be imposed at the daily Periodic Rate on the average
date, which may vary from the rate Visa itself receives, or (ii) the
3
government-mandated rate in effect for the applicable central
expiration, pooling points, transferring points and other important
processing date. We will charge a transaction fee of 1.5% of the
information. The RBC Rewards Terms and Conditions are available
amount of each out of country Signature card Purchase or Cash
for your review at rbcbankrewards.com and are subject to change
Advance, or 3.0% of the amount of each Platinum card Purchase or
without notice to you. To request a printed copy, please call
Cash Advance, regardless of whether the Purchase or Cash Advance
1-877-521-2035.
is made in a foreign currency or U.S. dollars. We will post to your
16. Account Review. At Account opening, your Account is placed in
Account the total amount of the transaction in U.S. dollars. The
one of several tiers based on your creditworthiness, and your ANNUAL
exchange rate may differ from the rate in effect on the date of the
PERCENTAGE RATE for Purchases and Balance Transfers will be the
transaction. These processing and transaction fees will be added to
margin established for your tier added to the Prime Rate. Periodically,
the Purchase balance on your Account.
but at least once every six (6) months, we will review your Account
13. Other Fees and Charges. To the extent permitted by applicable
history and creditworthiness and determine whether your Account
law, the following fees and charges may be added to your Account
should be moved into a higher or lower tier, thereby increasing or
as appropriate:
reducing, respectively, your ANNUAL PERCENTAGE RATE for Purchases
Late Payment Fee: If we do not receive a required minimum payment
and Balance Transfers. To lessen rate volatility, this determination
by its due date as shown on your Account statement, we will add a
will not result in your Account being moved into a higher or lower
Late Payment fee of $25 to the Purchase balance of your Account on
tier unless the review indicates that your Account should be moved
the first business day following such due date. A Late Payment fee of
more than one (1) tier higher or lower. Correspondingly, your ANNUAL
PERCENTAGE RATE for Purchases and Balance Transfers will not be
$35 will be charged for any further minimum payments not paid by
the due date during the next six Billing Cycles. The Late Payment fee
increased or reduced until your Account has been moved more than
may be reduced or waived in accordance with applicable law.
one (1) tier higher or lower. The foregoing notwithstanding, if your
Account is in the second highest or second lowest tier and an Account
Returned Payment Fee: We will add a $25 Returned Payment fee to
review determines your Account should be moved to the highest or
the Purchase balance of your Account if a financial institution returns
lowest tier, then your Account will be moved to the highest or lowest
your personal or other nonofficial payment to us unpaid. This fee will
tier and your ANNUAL PERCENTAGE RATE for Purchases and Balance
be imposed, even if your payment is later presented and paid by your
Transfers will be increased or reduced accordingly. We will provide you
financial institution. A Returned Payment fee of $35 will be charged
with notice of any increases or reductions in the ANNUAL PERCENTAGE
for any further payments returned as unpaid during the next six
RATES applicable to your Account as required by law.
Billing Cycles. The Returned Payment fee may be reduced or waived
in accordance with applicable law.
Increases to your ANNUAL PERCENTAGE RATE following Account review
will apply only to transactions occurring on and after the date provided
Stop Payment Fee: We will add a $29 Stop Payment fee to the
in the notice to you of such increase. Reductions to your ANNUAL
Purchase balance of your Account if you ask us to stop payment on
PERCENTAGE RATE will apply both to current and future transactions and
any Convenience Check drawn on your Account.
to existing balances that are currently at a higher rate.
Documentation Fee: We will provide copies of billing statements, sales
Except upon the expiration of any introductory or promotional
drafts, and payment instruments ("Items") to you upon request. If you
ANNUAL PERCENTAGE RATES, we will not increase any of the ANNUAL
request copies of more than two Items during a Billing Cycle, we will
PERCENTAGE RATES applicable to your Account during the first 12
impose a fee of up to $5 for each additional copy of an Item unless
months after Account opening.
prohibited by applicable law. This fee will be added to the Purchase
balance of your Account. We will not impose any fee if your request is
17. Default. You will be in default under the terms of this Agreement if:
made in connection with written notice of a billing error.
(a) You do not make at least the minimum payment on or before
Annual Fee: We may require an annual fee for certain cards that
the payment due date;
provide accelerated rewards. See the Disclosure Statement
(b) You exceed or try to exceed your Credit Limit without our
accompanying this Agreement for details.
permission;
(c) We reasonably believe that your ability to pay us is materially
14. Special Promotional Offers. From time to time, we may
impaired (for example, if you become subject to bankruptcy
offer special rates (such as lower interest rates or fee waivers)
or insolvency proceedings or if an attachment or garnishment
through Balance Transfer or other promotional programs. If
proceeding is instituted against you or your property);
you take advantage of one of these promotional programs, the
(d) You provide us with false information or a false signature;
resulting balance will be subject to the terms made in that specific
(e) You die; or
promotional offer. Promotional offers may be treated as either
(f) You fail to comply with any provision of this Agreement.
Balance Transfer or Cash Advance transactions. Each offer will
provide details about the terms of the promotion, including the
If you are in default, we can require that the total outstanding
ANNUAL PERCENTAGE RATE and the corresponding daily Periodic
balance on your Account be paid in full. Where required by state law,
Rate used in determining your interest charge, any transaction
we will provide you with Notice and a Right to Cure in accordance
fees, the effective dates, and any grace period. These promotional
with that law. Our acceptance of a payment after the payment due
programs or introductory rates will be in effect for at least six (6)
date or after you have exceeded your Credit Limit does not waive
Billing Cycles. Convenience Checks, Balance Transfer checks, and
the default. We may report information about your Account to credit
other promotional programs may not be used to pay all or any
bureaus. Late payments, missed payments, or other defaults on your
portion of any outstanding balance or other obligation you owe us or
Account may be reflected in your credit report. Interest charges are
our affiliates. We reserve the right to decline any standard ANNUAL
payable both before and after you default or we obtain a judgment
PERCENTAGE RATE Balance Transfer transactions (including Balance
for any amount that you owe us.
Transfer checks) on your Account.
18. Termination. You may terminate this Agreement at any time. We
15. RBC Rewards. Your credit card allows you to earn RBC Rewards
may terminate this Agreement, suspend your credit privileges under
points which can be redeemed for merchandise, travel and other
this Agreement, or not renew your Account beyond the expiration
rewards. The RBC Rewards Terms and Conditions set out the terms
date printed on your Card upon sending written notice to you. You
of your participation in the RBC Rewards program including points
will not make or try to make any Purchases or Balance Transfers or
obtain or try to obtain any Cash Advances on your Account after your
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credit privileges have been terminated or suspended. In any event,
us harmless from any claims, actions, or damages resulting from
this Agreement shall otherwise remain in full force and effect until
your use of any of these features, services, or enhancements, when
you pay all sums due to us.
permitted by applicable law. We reserve the right to adjust, add, or
19. Ownership of Card. Your Card and any Convenience Checks
delete benefits and services at any time.
or other credit instrument or device that we supply to you are our
24. Applicable Law. This Agreement will be governed by the laws of
property and must be returned to us or our agent immediately upon
the United States of America and the State of Georgia. If there is any
demand. At our request, you will destroy your Card, Convenience
conflict between any of the terms and conditions of this Agreement
Checks and/or other credit instruments or devices by cutting it in
and applicable federal or state law, this Agreement will be considered
half, and you will mail it to us or our agent or otherwise dispose of it
changed to the extent necessary to comply with the law.
as we may direct.
25. Waiver. Our failure to exercise, or our delay in exercising, any of
20. Military Credit Disclosures. (effective October 2017)
our rights under this Agreement for any reason will not mean that we
Federal law provides important protections to members of the Armed
will be unable to exercise those rights later.
Forces and their dependents relating to extensions of consumer
26. Severability. The invalidity of any provision of the Agreement will
credit. In general, the cost of consumer credit to a member of the
not affect the validity of any other provision.
Armed Forces and his or her dependent may not exceed an annual
percentage rate of 36 percent. This rate must include, as applicable
27. Entire Agreement. This Agreement, the Disclosure Statement, and
to the credit transaction or account, the costs associated with credit
accompanying disclosure documents, as modified by any change in
insurance premiums; fees for ancillary products sold in connection
terms we may deliver from time to time in accordance with applicable
with the credit transaction; any application fee charged (other than
law, constitute the entire agreement between you and us, and
certain application fees for specified credit transactions or accounts);
supersede any prior negotiation or understanding between you and
and any participation fee charged (other than certain participation
us concerning the subject matter of this Agreement. Section headings
fees for a credit card account).
are for convenience only and are to be disregarded when interpreting
this Agreement.
Applicants who are on active military duty or are a dependent of a
person currently on active military duty may call 1-855-724-0468
28. Glossary of Terms. The following definitions apply to words used
to hear about this transaction's Military APR and account-opening
in this Agreement and on your Account statement:
disclosure
Account - The credit card account(s) approved by us for your use
21. Assignment and Amendment. We have the right to assign
which is subject to the terms and conditions of this Agreement.
or transfer our rights under this Agreement and any amount you
Annual Percentage Rate - The cost of your credit as a yearly rate.
owe to us. In that case, the terms "we," "us," "our," "Bank" and
"RBC Bank" shall be deemed to include each and every immediate
Authorized User - The natural person and/or legal entity to whom
and successive assignee. You do not have the right to assign or
you have authorized us to issue a Card.
transfer your rights under this Agreement. We may amend the
Balance Transfer - The transfer of the balance from a credit card account
terms and conditions of this Agreement at any time upon notice
or other credit account to this Account approved by us in your name.
to you as required by law. The terms of such amendment(s) shall
Billing Cycle - The time interval between the dates of your regular
be applied to any outstanding, unpaid balance owed to us on the
monthly billing statements.
effective date, except as otherwise provided by applicable law. If
you continue to use or maintain your Account after the effective date
Card - Any credit card(s) that is subject to this Agreement which is
of such amendment(s), you will be deemed to have accepted the
issued to you or to another user to whom you authorize us to issue
amendment(s) and you will be bound by the new terms.
the Card. You agree that you will be deemed to be using the Card
when you obtain credit by using only your Account number.
22. Personal Data and Credit Inquiries. Subject to applicable law, we
will disclose information to third parties about you and your Account
Cardholder - The natural person and/or legal entity to whom a Card
or the Balance Transfers you make:
is issued upon the request or application of that natural person
and/or legal entity, or a natural person and/or legal entity who has
(a) Where it is necessary for completing Balance Transfers;
agreed with us to pay obligations arising from the issuance of a
(b) To verify the existence and condition of your Account for third
Card to another person.
parties, such as credit bureaus or merchants;
(c) To comply with government agency or court orders;
Cash Advance - Credit extended to you by us in the form of loans.
(d) As otherwise required or permitted by law or government
Cash Advances are made when you (1) present the Card to us or to
regulation;
any financial institution honoring the Card, (2) sign a check for the
(e) To provide you emergency cash or card replacement services
purpose of obtaining a Cash Advance, or (3) use any other credit
through Visa U.S.A. Inc., and its members and contractors;
instrument, device or automated teller machine that we have made
(f) If you give us permission; and
available to you for the purpose of obtaining a Cash Advance. Cash-
(g) As stated in the RBC Privacy Notice.
like transactions, which are transactions similar to cash, are also
treated as Cash Advances. Cash-like transactions include, without
You authorize us to make or have made any credit, employment, and
limitation, money orders, wire transfers, travelers' checks, and
investigative inquiries we deem appropriate related to the extension
gaming transactions (including betting, off-track betting, race track
or collection of credit under your Account. If you dispute any credit
wagers, casino gaming chips, and lottery tickets).
information we report about you, you may notify us at RBC Bank
Cardholder Services, P.O. Box 869, Buffalo, NY 14240-0869 or call us
Convenience Check - A draft that looks like other checks but is
at 1-888-257-6837.
drawn on the credit available in your Account
23. Other Products and Services. From time to time, new products,
Credit Limit - The maximum amount of credit available to you on
optional services, or enhancements (for example, insurance or
the Account as established by us.
credit card registration) may be offered on your Account. We are not
Disclosure Statement - The Summary of Credit Terms in tabular
liable for these features, services and enhancements, as they are
format on the front of this Agreement containing certain information
the sole responsibility of the third party provider. You agree to hold
required to be disclosed upon the opening of your Account.
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Finance Charge - The cost of credit extended to you on the Account
2. Within 90 days of receiving your letter, we must either correct
as a dollar amount. The Finance Charge is derived by applying a daily
the error or explain to you why we believe the bill is correct.
Periodic Rate to the average daily balance of your Cash Advances,
While we investigate whether or not there has been an error:
Balance Transfers, and Purchases and from certain transaction fees
We cannot try to collect the amount in question, or report you as
and minimum Finance Charges set forth in this Agreement.
delinquent on that amount.
New Balance - The balance outstanding on your Account on the last
The charge in question may remain on your statement, and we
day of a Billing Cycle.
may continue to charge you interest on that amount.
Overdraft Protection - A link between your Account and your
While you do not have to pay the amount in question, you are
RBC Bank checking account that covers any shortage of funds in
responsible for the remainder of your balance.
the checking account when checks are presented for payment. Any
We can apply any unpaid amount against your Credit Limit.
funds used for Overdraft Protection are treated as Cash Advances in
After we finish our investigation, one of two things will happen:
terms of having no grace period from Finance Charges.
If we made a mistake: You will not have to pay the amount in
Periodic Rate - The percentage of interest that is applied to the average
question or any interest or other fees related to that amount.
If we do not believe there was a mistake: You will have to pay the
daily balance of Cash Advances, Balance Transfers, and Purchases
for a period. A daily Periodic Rate is used in this Agreement. The
amount in question, along with applicable interest and fees. We will
daily Periodic Rate will be equal to 1/365th of its corresponding
send you a statement of the amount you owe and the date payment
ANNUAL PERCENTAGE RATE and the daily Periodic Rate will vary
is due. We may then report you as delinquent if you do not pay the
when the ANNUAL PERCENTAGE RATE varies.
amount we think you owe.
Previous Balance - The balance outstanding on your Account at the
If you receive our explanation but still believe your bill is wrong, you
beginning of a Billing Cycle. (It is the same amount that was shown
must write to us within 10 days telling us that you still refuse to pay.
as "New Balance" on the statement for the preceding Billing Cycle.)
If you do so, we cannot report you as delinquent without also
reporting that you are questioning your bill. We must tell you the
Purchase - Credit extended by us to you when you purchase goods,
name of anyone to whom we reported you as delinquent, and we
labor, insurance or services through sellers and lessors that honor
must let those organizations know when the matter has been settled
your Card.
between us.
Unauthorized - A transaction is considered "unauthorized" if it is
If we do not follow all of the rules above, you do not have to pay the
initiated by someone other than you (the Cardholder) without your actual
first $50 of the amount you question even if your bill is correct.
or apparent authority, and you receive no benefit from the transaction.
29. Billing Rights:
Your Rights If You Are Dissatisfied With Your Credit Card Purchases
Your Billing Rights:
If you are dissatisfied with the goods or services that you have
Keep This Document for Future Use
purchased with your credit card, and you have tried in good faith to
This notice tells you about your rights and our responsibilities
correct the problem with the merchant, you may have the right not
under the Fair Credit Billing Act.
to pay the remaining amount due on the Purchase.
To use this right, all of the following must be true:
What To Do If You Find A Mistake On Your Statement
1. The Purchase must have been made in your home state or within
100 miles of your current mailing address, and the Purchase
If you think there is an error on your statement, write to us at:
price must have been more than $50. (Note: Neither of these are
RBC Bank Cardholder Services, P.O. Box 869, Buffalo, NY 14240-0869
necessary if your Purchase was based on an advertisement we
mailed to you, or if we own the company that sold you the goods
In your letter, give us the following information:
or services.)
Account information: Your name and account number.
2. You must have used your credit card for the Purchase. Purchases
Dollar amount: The dollar amount of the suspected error.
made with cash advances from an ATM or with a check that
Description of Problem: If you think there is an error on your bill,
accesses your credit card account do not qualify.
describe what you believe is wrong and why you believe it is
3. You must not yet have fully paid for the Purchase.
a mistake.
If all of the criteria above are met and you are still dissatisfied with
You must contact us:
the Purchase, contact us in writing at:
Within 60 days after the error appeared on your statement;
RBC Bank Cardholder Services, P.O. Box 869, Buffalo, NY 14240-0869
At least 3 business days before an automated payment is
scheduled if you want to stop payment on the amount you
While we investigate, the same rules apply to the disputed amount as
think is wrong.
discussed above. After we finish our investigation, we will tell you our
You must notify us of any potential errors in writing. You may call us,
decision. At that point, if we think you owe an amount and you do not
but if you do we are not required to investigate any potential errors
pay, we may report you as delinquent.
and you may have to pay the amount in question.
If you would like to learn more about factors to consider when
What Will Happen After We Receive Your Letter
shopping for or using a credit card, visit the website of the
When we receive your letter, we must do two things:
Consumer Financial Protection Bureau at consumerfinance.gov.
1. Within 30 days of receiving your letter, we must tell you that
we received your letter. We will also tell you if we have already
corrected the error.
Equal Housing Lender. Member FDIC.
/ TM Trademark(s) of Royal Bank of Canada. Used under license.
RBC Bank means RBC Bank (Georgia), N.A., a subsidiary of Royal Bank of Canada.
EQUAL HOUSING
RBC Bank (Georgia), N.A. 2017.
LENDER
27258 (12/2017)
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