CONSUMER CREDIT CARD AGREEMENT

Welcome to First Internet Bank 
Thank you for selecting the First IB Credit Card.  This Agreement contains the terms which govern the use of your Visa credit card 
(“Card”) and corresponding account (“Account”), and outlines your responsibility and ours.  You do not have to sign the Agreement.  
You agree to the terms of this Agreement when you accept, sign or use the Card or Account, and once you do any of those things 
the Agreement will be in force.  Please review and save the following important information about your Account.  In this Agreement, 
the words “you,” “your,” “yours,” mean each cardholder, each person who applied for the Account, and each authorized guarantor (if 
any), individually and collectively.  The words “we,” “us,” “our,” and “ours” mean First Internet Bank of Indiana.  The term “Pricing 
Information” means the “Consumer Card Pricing Information,” or “Consumer Rewards Card Pricing Information,” whichever is 
applicable to the type of Card you receive. 

Using Your Account 
You may use your Account in the ways listed below.  You cannot use your Account for illegal purposes, such as Internet gambling. 

Purchases 

Balance Transfers 

Cash Advances 

Convenience Checks 

Credit Authorizations 

Credit & Cash Advance 
Limits 

You may use your Account for purchases or lease of goods and services by using your Card. 
You may transfer any amount, but the total amount of your balance transfer and balance transfer fee (if 
any) must be less than your available credit limit.   
You may obtain cash advances from financial institutions, via your First IB online banking transfer, at 
automatic teller machines or by using Convenience Checks, if we provide them.  Transactions that VISA 
identifies to us as transactions with a seller of travelers checks, foreign currency, money orders, wire 
transfers, lottery tickets, or funds used for wager or gambling also will be treated as cash advances.  
The total outstanding balance of your cash advances must be less than your cash advance limit. 
We may provide you with Convenience Checks you may use to access your Account.  If you make a 
payment to someone with a Convenience Check, we will tell you whether the check will be treated as a 
Balance Transfer or Cash Advance.  You may not use a Convenience Check to pay any amount you 
owe us.   
We may not authorize a transaction for security or other reason including operational matters, 
suspected fraudulent or unlawful activity, or circumstances beyond our control (natural disasters, 
system failures, fires).  We will not be responsible or liable if this happens.   
We will tell you what your Account credit limit and Cash Advance limit is.  You must keep your Account 
balance below your credit limit.  We are not obligated to allow your Account to go over its credit limit or 
Cash Advance limit.  We may increase, decrease, restrict, or cancel your credit limit or Cash Advance 
limit at any time without prior notice unless you are under age 21, in which case you are required to 
submit a written application for an increase.  Any limit changes will not affect your obligation to pay us.  

Making Payments 
You promise, individually and jointly, to pay all amounts due on your Account.  If you let someone else use your Card or Account, 
you are responsible for all transactions that person makes.  You will receive a Statement at the end of each Billing Cycle when your 
Account has a debit or credit balance of more than $1.00, or if we have charged any interest or fees to your Account.  It will show 
your minimum required payment.  “Billing Cycle” is a period of about 30 days.  In general, a “Billing Cycle” is the number of days 
between the closing date shown on the last Statement we sent to you and the closing date on your current Statement.  However, a 
“Billing Cycle” occurs even if we are not required to send you a Statement. 

Payment Instructions 

Minimum Payment 

How We Apply 
Payments 

You must follow payment instructions on your billing Statement.  All payments must be made in U.S. 
Dollars from a U.S. deposit account and otherwise acceptable to us. You may not make payments with 
Convenience Checks drawn on this Account. 
You must pay at least the minimum payment when due.  The minimum payment will be the greater of 
$25 or 5% of the New Balance shown on your billing Statement, plus any amount that is past due on 
your Account. 
We apply payments and credits at our discretion.  When you make a payment in excess of the minimum 
payment, we will allocate the excess amount first to the balance with the highest APR and any 
remaining portion to the other balances in descending order based on the applicable APR.  In all cases, 
we apply payments and credits as required by applicable law.   

Fees 
You agree to pay the following fees, charges, and costs. 

Late Payment Fee 

Returned Payment Fee 

Collections 

Foreign Transaction 
Fee 

If you do not pay at least the minimum payment within 10 days of its due date, we may charge you a late 
fee equal to the maximum delinquency charge permitted under the Indiana Uniform Consumer Credit 
Code.  Today, that amount is the amount shown as the “Late Payment” Fee on the Credit Card Terms 
and Conditions Disclosure, but the amount is subject to change as allowed by IC 24-4.5-1-106.
We may charge a $20.00 returned payment fee if the payment you offer us is not honored by the 
financial institution on which it is drawn. 
If you are in default, you will pay all costs, including attorney fees, incurred by us in legal proceedings to 
collect the amount you owe on your Account to the extent permitted by applicable law.   
If you initiate a purchase or cash advance in a foreign currency, we may charge the lesser of $10 or 2% 
of the amount of the transaction (in U.S. dollars).  If you make a transaction in a foreign currency, the 
Payment Card Network will convert it to a U.S. dollar amount.  The conversion rate in effect on the 
processing date might differ from the rate in effect on the transaction or posting date. 

Interest Charges 
We calculate interest charges each Billing Cycle by using the average daily balance method (including new transactions).  Daily 
periodic rates and corresponding annual percentage rates may be found in the Credit Card Terms and Conditions Disclosure.

Transaction Categories 

How We Figure the 
Average Daily Balance 

How We Figure Your 
Interest Charges 

When Interest Begins 

The balance subject to Interest is the average daily balance of your Account.  We calculate the average 
daily balance on your Account in three categories: (1) Purchases, (2) Cash Advances, and (3) Balance 
Transfers. 
To calculate the “average daily balance” for each category, we take the beginning balance of your 
Account for that category each day during the Billing Cycle.  (We do not include unpaid interest or 
unpaid fees.)  Each day, we add any new transactions in that category, and subtract any new payments 
or credits in that category.  This gives us the daily balance for each category.  We then add up all the 
daily balances for each category for the Billing Cycle.  We then divide the total by the number of days in 
the Billing Cycle.  This gives us the Average Daily Balance for Purchases, the Average Daily Balance 
for Cash Advances, and the Average Daily Balance for Balance Transfers. 
At the end of each Billing Cycle, we determine your Interest Charge as follows:  First, we multiply the 
Average Daily Balance for each category by the daily periodic rate for that category.  Then, we multiply 
that amount for each category by the number of days in the Billing Cycle.  That gives us the Interest 
Charge for each category.  The Total Interest Charge for the Billing Cycle is the sum of the Interest 
Charges for each category.   
You will have at least a 25-day grace period (“Grace Period”) on Purchase transactions.  This means 
you have at least 25 days from the closing date of the Billing Cycle shown on your Statement to pay for 
new Purchases before we charge interest on them.  The Grace Period applies only if you have no 
balance left over from the previous Billing Cycle.  This could happen two ways.  You could have had no 
New Balance (or a credit balance) on the Statement for the previous Billing Cycle.  Or, you could have 
paid the New Balance for the previous Billing Cycle in full by the Payment Due Date.  When the Grace 
Period does not apply, Interest on Purchases begins on the date we post the transaction to your 
Account.  The Grace Period does not apply to Cash Advances or Balance Transfers.  Interest on Cash 
Advances and Balance Transfers begins on the date we post the Cash Advance or Balance Transfer to 
your Account. 

Communication 
We may contact you from time to time regarding your Account.  We may contact you in any manner we choose including calling, 
texting and e-mailing unless the law says that we cannot.  You agree that if you are past due or in default, you will accept calls from 
us regarding the collection of your Account.  These calls could be automatically dialed and a recorded message may be played.  We 
may listen to and record your telephone calls with us to assure the quality of our customer service. 

Other Important Information 

Cancellation of 
Account 

Changes to Your 
Account 

Credit Information 

Default 

You or any joint account holder may cancel this Account by calling, writing or emailing us.  You or both 
of you will remain responsible for paying all amounts owed.  We may cancel, suspend or not renew your 
Account at any time without notice, except as required by applicable law.   
At any time the rates, fees and terms of this Agreement may change.  We may add or delete any term 
to this Agreement.  We will give you notice of any changes as required by law.  We may send the notice 
separately, on your Statement or electronically.  
We may obtain and use credit and income information about you from credit reporting agencies and 
others as the law allows.  We may report the status and payment history of your Account to credit 
reporting agencies and other creditors.   
We may consider you in default if you do not comply with any terms of this Agreement or if you do not 
pay any payment when it is due, make false, misleading or incomplete statements on Account 
documents, file bankruptcy or have another insolvency proceeding filed against you or you die or are 
legally declared incompetent or incapacitated.  If you are in default you may lose any promotional offers 

Governing Laws 

Transfer of Account 

Unauthorized Use 

Rewards 

including temporary rate reductions, and introductory APR on balance transfers.  If you are in default we 
may declare the entire balance of your Account immediately due and payable without notice.  
This Agreement is governed by applicable federal law and by Indiana law. 
We may sell, assign or transfer your Account or any portion of it without notice to you.  You may not 
sell, assign or transfer your Account without first obtaining our prior written consent. 
You must notify us immediately if your Card or Convenience Checks are lost or stolen or you believe 
someone is using your Account or card without your permission.  Your liability shall not exceed the 
lesser of $50 or the amount of money, property, labor or services obtained by the unauthorized use 
before notification to us. 
If your Card is a Cashback Credit Card, you are eligible for certain rewards as described in the Pricing 
Information. 

Consumer Cashback Information 

How do I earn cashback?  
You earn cashback by using your credit card to make purchases.  You will earn 3% cash back on gas purchases.  Gas purchases 
are those made at merchants classified as gas stations.  You will earn 1% cash back on all other net purchases (purchases minus 
any returns or credits).   

You will not earn rewards on cash advances, balance transfers, convenience checks used to access your account or any cash 
received with a purchase at the point of sale. 

Will my rewards ever expire? 
Cashback rewards have no expiration date. If your account is closed, you will lose any rewards you have not redeemed.  If you fail 
to make two (2) minimum payments by the due date in a sixty (60) day period of time, any cash back yet to be redeemed will be 
forfeited. 

Is there a limit to the amount of cashback I can earn? 
No. 

How do I redeem my cashback?  
You may request to have your cashback credited to your credit card balance at any time by completing the cashback redemption 
form via online banking or contacting a Banking Specialist at 1-888-873-3424. 

Additional Information 
If your card is lost or stolen or we reissue you a new card number for any reason, we will transfer your outstanding cashback 
balance to the new card.   

Please note that we will notify you of any changes to the cashback program.  Changes may be made at any time including but not 
limited to, changes to reward percentages, redemption methods and imposing additional restrictions.   

YOUR BILLING RIGHTS: 
KEEP THIS DOCUMENT FOR FUTURE USE 
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 
If you think there is an error on your statement, contact us by 
email at bank@firstib.com or write to us at: 
First Internet Bank  
PO Box 6080
Fishers, IN 46038

In  your  communication,  give  us 
information: 

the 

following 








The  dollar  amount  of 

Account  information:    Your  name  and  account
number. 
Dollar  amount:
suspected error.
Date:  The date of the suspected error.
Description  of  problem:    If  you  think  there  is  an
error  on  your  bill,  describe  what  you  believe  is
wrong and why you believe it is a mistake.

the 

You must contact us: 

 Within  60  days  after  the  error  appeared  on  your



statement.
At  least  3  business  days  before  an  automated
payment is scheduled if you want to stop payment
on the amount you think is wrong.

You  must  notify  us  of  any  potential  errors  in  writing  or 
electronically.    You  may  call  us,  but  if  you  do  we  are  not 
necessarily  required  to  investigate  any  potential  errors  and 
you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 
When we receive  your communication, we must do two 
things: 

1. Within  30  days  of  receiving  your  communication,
we must tell you that we received it.  We will also
tell you if we have already corrected the error.
2. Within  90  days  of  receiving  your  communication,
we  must  either correct the  error  or  explain  to  you
why we believe the bill is correct.

While  we  investigate  whether  or  not  there  has  been  an 
error: 

 We cannot try to collect the amount in question, or



report you as delinquent on that account.
The  charge  in  question  may  remain  on  your
statement,  and  we  may  continue  to  charge  you
interest on that amount.

 While  you  do  not  have  to  pay  the  amount  in
question, you are responsible for the remainder of
your balance.

 We  can  apply  any  unpaid  amount  against  your

credit limit.

After  we  finish  our  investigation,  one  of  two  things will 
happen: 





If  we  made  a  mistake:    You  will  not  have  to  pay
the  amount  in  question  or  any  interest  or  other
fees related to the amount.
If we do not believe there was a mistake:  You will
have to pay the amount in question, along with the
applicable  interest  and  fees.   We  will  send  you  a
statement  of  the  amount  you  owe  and  the  date
payment  is  due.    We  may  then  report  you  as
delinquent  if  you  do  not  pay  the  amount  we  think
you owe.

If  you  receive  our  explanation  but  still  believe  your  bill  is 
wrong, you must contact us in writing or  via email within 10 
days telling us that you still refuse to pay.  If you do so, we 
cannot  report  you  as  delinquent  without  also  reporting  that 
you are questioning your bill.  We must tell you the name of 
anyone  to  whom  we  reported  you  as  delinquent,  and  we 
must let those organizations know when the matter has been 
settled between us.   

If we do not follow all of the rules above, you do not have to 
pay the first $50 of the amount you question even if your bill 
is correct. 

Your  Rights  If  You  Are  Dissatisfied  With  Your  Credit 
Card Purchase 

If  you  are  dissatisfied  with  the  goods  or  services  that  you 
have  purchased  with  your  credit card  and  you  have  tried  in 
good faith to correct the problem with the merchant, you may 
have  the  right  to  not  pay  the  remaining  amount  due  on  the 
purchase. 
To use this right, the following must be true: 

1.

2.

The purchase must have been made in your home
state  or  within  100  miles  of  your  current  mailing
address,  and  the  purchase  price must  have  been
more  than  $50.    (Note:  Neither  of  these  is
necessary  if  your  purchase  was  based  on  an
advertisement we mailed to you, or if we own the
company that sold you the goods or services, or if
the  company  that  sold  you  the  goods  or  services
owns us.)
You  must  have  used  your  credit  card  for  the
purchase.    Purchases  made  with  cash  advances
from  an  ATM  or  with  a  check  that  accesses  your
credit card account do not qualify.

If  all  of  the  criteria  above  are  met  and  you  are  still 
dissatisfied with the purchase, contact us in writing at: 
First Internet Bank   
PO Box 6080 
Fishers, IN 46038 
or via email at bank@firstib.com.  While we investigate, the 
same  rules  apply  to  the  disputed  amount  as  discussed 
above.  After we finish our investigation, we will tell you our 
decision.  At that point, if we  think you owe an amount and 
do not pay, we may report you as delinquent.