APGFCU Cash Back Credit Card Disclosure
Statement and Agreement

In this Agreement the words “you” and “your” mean each and all of those who 
apply for the card or use the card. “Card” means the Cash Back Visa® Credit Card 
and any duplicates and renewals we issue. “Account” means your APGFCU Cash 
Back  Visa  Credit  Card  Line  of  Credit  account  with  us.  “We,”  “us”  and  “ours” 
means  Aberdeen  Proving  Ground  Federal  Credit  Union  (APGFCU).  By  signing, 
using  or  accepting  the  APGFCU  Cash  Back  Visa  Credit  Card,  you  acknowledge 
receipt of this Agreement and agree to terms herein.

1. Responsibility: If we issue a card, you agree to repay all amounts advanced to 
you, any fees or charges and the FINANCE CHARGE arising from the use of the 
card and the card account. For example, you are responsible for charges made by 
yourself, your spouse and minor children and anyone else to whom you give the 
card. You may request additional cards for individuals you designate as authorized 
users. You are responsible to repay all amounts advanced by authorized users, 
any fees or charges and the FINANCE CHARGE arising from their use of the card. 
If you notify us that someone you have given your card is not authorized to use it 
any  more,  we  will  cancel  the  card.  You  will  remain  liable  for  the  charges  they 
make  until  the  time  we  cancel  the  card.  You  cannot  disclaim  responsibility  by 
notifying us, but we will close the account for new transactions if you so request. 
Your obligation to pay the account balance continues even though an agreement, 
divorce decree or other court judgements to which we are not a party may direct 
you or one of the other persons responsible to pay the account.

2.  Lost  Card  Notification:  If  you  believe  the  card  has  been  lost  or  stolen,  you 
should immediately call the Credit Union during business hours at 410-272-4000 
or toll-free at 1-800-225-2555.

3. Liability for Unauthorized Use: You may be liable for the unauthorized use of 
your card.  You agree to notify us immediately in the event of the loss, theft or 
unauthorized  use  of  your  card  by  telephone  at  410-272-4000  or  toll-free  at 
1-800-225-2555 or by writing APG Federal Credit Union, P.O. Box 1176, Aberdeen, 
MD 21001. Until you do, you may have to pay up to $50 for the purchases and/or 
cash advances made by anyone who used your card without your permission.  
You may also be liable for the unauthorized use of convenience checks.

4a.  Credit  Line:  If  we  approve  your  application,  we  will  establish  a  self-
replenishing Line of Credit for you and notify you of its amount when we issue 
the card. You agree not to let the account balance exceed this approved Credit 
Line. Each payment you make on the account will restore your Credit Line by the 
amount  of  the  payment  which  is  applied  to  principal.  You  may  request  an 
increase  in  your  Credit  Line  by  written  application,  or  telephone  call  to  us  at 
1-800-225-2555, which must be approved by us. By giving you written notice, we 
may reduce your Credit Line from time to time, or, with good cause, revoke your 
card and terminate this Agreement. Upon revocation of your card any outstanding 
balance and FINANCE CHARGE shall immediately become due and payable under 
the terms of this Agreement. Good cause includes your failure to comply with 
this Agreement, our adverse reevaluation of your creditworthiness or your use of 
this  card  in  furtherance  of  any  purpose  deemed  to  be  illegal  under  state  or 
federal law. You may also terminate this Agreement at any time, but termination 
by either of us does not affect your obligation to pay the account balance and 
FINANCE CHARGE arising from authorized use of the card. The cards remain our 
property and you must recover and surrender to us all cards upon our request 
and upon termination of the Agreement.

4b. Balance Transfers:  Balance transfers are a feature of your card, which you 
may access anytime or during promotions we may offer from time to time. You 
may  transfer  balances  from  other  creditors  up  to  your  available  credit  limit. 
Balances you transfer from other creditors will be treated as cash advances for 
the purpose of this agreement and will be subject to your standard cash advance 
APR unless a promotional APR applies. Any balance transfer promotional offers 
will describe the  terms and conditions of the offer. Balance transfers may not be 
used to pay any amount owed to us on this credit card agreement or any other 
APGFCU credit card or loans you may have with us. If you transfer your balances 
you may lose your grace period on purchases.

5. Checking Overdraft Protection: This Cash Back Visa Credit Line also allows you 
to overdraft your checking account for any lawful purpose except for payment to 
this Cash Back Visa Credit Card account and shall be subject to service charges in 
accordance with the rate schedules disclosed in the Cash Back Visa Credit Card 
Application, Cash Back Visa Credit Approval Letter, and/or Cash Back Visa Credit 
Card  Disclosure  Statement  and  Agreement.  We  will  credit  to  your  checking 
account, in multiples of $50, an amount (the advance) sufficient to permit us to 
honor such check. Such credit advances are considered by us as cash advances 
and  are  subject  to  the  terms  and  conditions  concerning  cash  advances  in  this 
Agreement.

6.  Credit  Information:  You  authorize  us  to  investigate  your  credit  standing 
including your ability to pay, obtain and verify credit reports and other information 
about you when opening, renewing or reviewing your account, and you authorize 
us  to  disclose  information  regarding  your  account  to  credit  bureaus  and  other 
creditors who inquire of us about your credit standing, subject to applicable law.

You  agree  that  we  will  give  information  about  the  Account  to  credit  reporting 
agencies. We will tell a credit reporting agency if you fail to comply with any term 
of this Agreement. This may have a negative impact on your credit report.

7. Monthly Payment: We will mail you a statement every month showing your 
Previous Balances of purchases, cash advances, balance transfers and earned cash 
back  awards;  the  current  transactions  on  your  account;  the  remaining  credit 
available under the Credit Line; the New Balances of purchases, cash advances 
and balance transfers; the New Balance Total; the FINANCE CHARGE due to date; 
any other billed fees; and the Minimum Payment required. Each month, you must 
pay at least the Minimum Payment within 25 days of your statement closing date. 
You  may  authorize  us  to  charge  the  Minimum  Payment  automatically  to  your 
share account with us. You may, of course, pay more frequently, pay more than 
the Minimum Payment, or pay the Total New Balance in full, and you will reduce 
the FINANCE CHARGE by doing so.

The Minimum Payment on your account will be either (a) 2.0% of your Total New 
Balance, or $25, whichever is greater, or (b) your Total New Balance, if it is less 
than  $25  plus  (c)  any  portion  of  the  Minimum  Payment(s)  shown  on  prior 
statement(s)  which  remains  unpaid.  In  addition,  at  any  time  your  Total  New 
Balance exceeds your Credit Line, you must immediately pay the excess without 
our demand.

Subject to applicable law, your payments may be applied to what you owe the 
Credit Union in any manner the Credit Union chooses.  However, in every case, in 
the  event  you  make  a  payment  in  excess  of  the  required  minimum  periodic 
payment,  the  Credit  Union  will  allocate  the  excess  amount  first  to  the  balance 
with the highest annual percentage rate and any remaining portion to the other 
balances in descending order based on applicable annual percentage rate.

8.  Irregular  Payments:  We  can  accept  late  payments,  partial  payments,  checks 
and  money  orders  marked  “paid  in  full”  or  language  having  the  same  effect 
without losing any of our rights under this agreement.

9. Finance Charge: You can avoid the FINANCE CHARGE on purchases by paying 
the  full  amount  of  the  New  Balance  Total  each  month  within  25  days  of  your 
statement closing date. Otherwise, the New Balance, including purchases, cash 
advances,  and  subsequent  purchases  from  the  date  they  are  posted  to  your 
account,  will  be  subject  to  the  FINANCE  CHARGE.  Cash  advances,  balance 
transfers, convenience checks are always subject to the FINANCE CHARGE from 
the date they are posted to your account.

The  FINANCE  CHARGE  (interest)  is  calculated  on  the  average  daily  principal 
balances of purchases and cash advances in  the account at the daily periodic rate 
and corresponding Annual Percentage Rate disclosed in the Cash Back Visa Credit 
Card Approval Letter.

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The  principal  balances  of  purchases,  cash  advances  and  balance  transfers  are 
determined each day during the statement period, beginning with the principal 
portion of your Previous Balances, reduced by payments you make and credits we 
apply, and increased by purchases, cash advances and balance transfers you make 
and debit adjustments we make during the statement period. The daily principal 
balances are totaled and divided by the number of days in the statement period, 
to produce separate average daily principal balances for purchases, cash advances 
and balance transfers to which the periodic rate is then applied.

10. Variable APR Based on Prime: Your Annual Percentage Rate is based on the 
U.S. Prime Rate (“Prime Rate”). Your Annual Percentage Rate will equal the Prime 
Rate plus a margin. If the Prime Rate increases, it will cause the Annual Percentage 
Rate to increase. If the Prime Rate decreases, it will cause the Annual Percentage 
Rate to decrease. Your FINANCE CHARGE for every $1.00 in your daily balance may 
increase  if  the  Prime  Rate  rises  and  will  decrease  if  the  Prime  Rate  falls.  For 
example, a change in the Prime Rate of one percentage point will result in a one 
percentage  point  change  in  the  same  direction  in  your  Annual  Percentage  Rate 
with a corresponding change in your daily periodic rate. For each billing period, we 
use the Prime Rate published in The Wall Street Journal on the first business day of 
each month. If the Prime Rate causes an Annual Percentage Rate to change, we 
put the new Annual Percentage Rate into effect as of the first day of the billing 
period following the month in which the Prime Rate changed. We apply the new 
Annual Percentage Rate to any existing balance, subject to any promotional rates 
that may apply.

The Cash Back Visa margin is determined based on an evaluation of each member’s 
credit history. The margin will range from 7.99% to 14.24%.

The Annual Percentage Rate will not increase to more than 18% (or such other 
rates as may be permitted under the Federal Credit Union Act).

Your Annual Percentage Rate may also change in the event that you request and 
are approved for an increase or decrease in your Credit Line or request and are 
approved to change your credit product.

11. Military Lending Act: Federal law provides important protections to members 
of  the  Armed  Forces  and  their  dependents  relating  to  extensions  of  consumer 
credit. In general, the cost of consumer credit to a member of the Armed Forces 
and his or her dependent may not exceed an annual percentage rate of 36 percent. 
This rate must include, as applicable to the credit transaction or account: the costs 
associated  with  credit  insurance  premiums  or  debt  protection  fees;  fees  for 
ancillary products sold in connection with the credit transaction; any application 
fee charged (other than certain application fees for specified credit transactions or 
accounts); and any participation fee charged (other than certain participation fees 
for a credit card account). To receive this notice verbally, please call 800-225-2555 
24 hours a day, 7 days a week.

Certain contractual provisions, as more fully set forth in 32 C.F.R. Section 232.8, are 
not permitted in loan agreements with borrowers covered by the Military Lending 
Act  (MLA).  To  the  extent  that  any  of  those  provisions  are  contained  in  these 
disclosures, they shall be inapplicable to covered borrowers under the MLA.

12. Late Charge: If you fail to pay the minimum on your account within fifteen (15) 
days of the payment due date, a late payment charge will be assessed and added 
to your account.

13. Fees: The Cash Back Visa Card account shall be subject to service charges in 
accordance with the rate schedules disclosed in the Cash Back Visa Credit Card 
Application, Cash Back Visa Credit Approval Letter, and/or Cash Back Visa Credit 
Card  Disclosure  Statement  and  Agreement.  If  you  request  photocopies  of  sales 
slips,  duplicate  copies  of  monthly  billing  statements  or  a  replacement  card, 
you  agree  to  pay  our  reasonable  costs  for  such  services.  The  present  charges 
for these services are stated specifically in the current Service Price List. You can 
pick one up in any branch or call us and we’ll mail a copy to you.

14a.  Default:  You  will  be  in  default  if  you  fail  to  make  the  minimum  payment 
within  25  days  after  your  monthly  statement  closing  date.  You  will  also  be  in 
default if: (a) you breach any other conditions of the Agreement; (b) bankruptcy 
or insolvency proceedings are started by you or against you; (c) if we determine 

your  creditworthiness  (which  includes  your  ability  to  repay  us)  has  become 
unsatisfactory due to change in employment, increase in your other obligations, 
or because of any other reason; (d) in the event of your death; (e) your use of the 
card in furtherance of any purpose deemed to be illegal under state or federal law; 
or (f) we discover at any time that you provided false or fraudulent information in 
your credit application.

In the event of any default or in the event this Agreement is terminated by you 
or  by  us  for  any  reason,  the  entire  balance  on  the  Account  becomes  due  and 
payable  forthwith.  You  also  agree  that,  in  case  of  default,  you  will  pay  all  usual 
and  customary  costs  of  collection  permitted  by  law,  including  court  costs  and 
reasonable attorney fees. You agree that the jurisdiction in any dispute or for any 
collection purposes will be in the State of Maryland.

14b. Penalty APR: The Penalty APR may be applied to your account if you:

•  Are over 60 days past due or

•  Make a payment that is returned and causes your account to be over 60 days 

past due.

The penalty APR is 18.00% (or such other rates as may be permitted under the 
Federal  Credit  Union  Act).  If  the  penalty  APR  is  applied  to  your  account,  it  will 
apply  to  both  existing  and  new  transactions.  It  will  no  longer  apply  to  existing 
transactions if you make the next six consecutive minimum payments. If you do 
not make these six consecutive minimum payments, the Penalty APR may continue 
to apply to both new and existing balances indefinitely.

15.  Using  the  Card:  You  must  sign  your  card  to  use  it.  To  make  a  purchase  or 
cash advance, there are two alternative procedures to follow. One is for you to 
present the card to a participating Visa plan merchant, to us or to another financial 
institution. You may be required to sign the sales or cash advance draft. The other 
is to complete the transaction by using your Personal Identification Number (PIN) 
in conjunction with the card in an Automated Teller Machine (ATM) or other type 
of electronic terminal that provides access to the Visa system. ATM transactions 
are subject to cash advance fees.

The monthly statement will identify the merchant, electronic terminal or financial 
institution  at  which  transactions  were  made,  but  sales,  cash  advance,  credit  or 
other slips cannot be returned with the statement. You should retain the copy of 
such slips furnished at the time of the transaction in order to verify the monthly 
statement. The Credit Union may make a reasonable charge for photocopies of 
slips you may request.

We may issue Cash Back Visa Convenience Checks to you which may be used to 
obtain  cash  advances.  Each  Convenience  Check  will  contain  your  Credit  Union 
member number and may be used only by the person whose name is printed on it. 
Each must be completed and signed in the same way as a regular personal check. 
You may not use a Cash Back Visa Convenience Check to pay any amount owed 
to us on this credit card agreement or any other APGFCU credit card or loans you 
may have with us.

If  you  give  your  account  number  to  make  a  purchase  or  obtain  a  cash  advance 
without presenting the card (such as for online, mail order or telephone purchase), 
the legal effect will still be the same as if the card itself was used by you.

We are not responsible if anyone refuses to honor your credit card or Convenience 
Check.

16. Prohibited Use of the Card: You may not use your card to buy lottery tickets, 
place bets or gamble if these transactions are made online. You also may not use 
your card for any  illegal transactions.

17. Stop Payment: If before a Balance Transfer or Convenience Check drawn on 
your Account has been honored, you notify us not to pay it, we will stop payment 
on the check. You must send us a written and signed stop payment order which 
states the number, payee, amount, and date of the check on which payment is to 
be stopped. We may disregard any such order six months after our receipt unless 
you renew your request.

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18. Returns and Adjustments: Merchants and others who honor the card may 
give credit for returns or adjustments, and they will do so by sending us a credit 
which will be posted to your account. If your credits and payments exceed what 
you owe us, we will hold and apply this credit balance against future purchases 
and  cash  advances,  or  refund  it  and  transfer  the  credit  balance  to  your  share 
account.

19. Foreign Transactions: Purchases and cash advances made in foreign countries 
and foreign currencies will be billed to you in U.S. dollars. The conversion rate to 
dollars and the fees for all international transactions will be in accordance with the 
operating regulations of Visa USA, Inc. The exchange rate between the transaction 
currency and the billing currency used for processing international transactions 
is a rate selected by Visa from the range of rates available in wholesale currency 
markets  for  the  applicable  central  processing  date,  which  rate  may  vary  from 
the rate Visa itself receives, or the government-mandated rate in effect for the 
applicable processing date. In addition, a fee of 1% of the transaction amount may 
be charged on all international transactions regardless of whether or not currency 
conversion is involved.

20. Plan Merchant Disputes: We are not responsible for the refusal of any plan 
merchant or financial institution to honor your card. We are subject to claims and 
defenses  (other  than  tort  claims)  arising  out  of  goods  or  services  you  purchase 
with the card only if you have made a good faith attempt, but have been unable 
to obtain satisfaction from the plan merchant, and: (a) your purchase was made in 
response to an advertisement we sent or participated in sending you; or (b) your 
purchase cost more than $50 and was made from a plan merchant in your state or 
within 100 miles of your home. Any other disputes you must resolve directly with 
the plan merchant.

21.  Effect  of  Agreement:  This  Agreement  is  the  contract  which  applies  to  all 
transactions  of  your  account  even  though  the  sales,  cash  advance,  balance 
transfer or convenience checks you sign may contain different terms. We may 
amend this Agreement from time to time by sending you advance written notice 
required  by  law.  The  Amendment  will  become  effective  on  the  effective  date 
stated  in  the  notice.  Use  of  your  card  after  receiving  notice  of  a  change  will 
further evidence your agreement to the change. If you give us written notice that 
you do not agree to the change, we will terminate your account and you will be 
permitted  to  pay  the  outstanding  balance  as  of  the  effective  date  under  the 
terms  of  the  Agreement  governing  your  account  at  the  time  our  notice  was 
given.  If  you  use  your  card  after  the  effective  date  of  this  Agreement  or  any 
Amendment, you will be considered to have agreed to the new terms even if you 
have sent us such written notice. To the extent the law permits, and we indicate 
in our notice, amendments will apply to your existing account balance as well as 
future transactions.

22. Notices: We mail you statements and notices through the U.S. Mail, postage 
prepaid, and address them to you at the latest billing address on our records or, 
if you’ve agreed, by email to the address you gave us. Any notice that we send 
you through the U.S. Mail is deemed to be given when deposited in the U.S. Mail. 
We consider an electronic notice sent as soon as we email it, unless we receive 
notification that the email was undeliverable. You must notify us immediately if 
you change the address to which we send billing statements. If you have more 
than  one  account  you  must  notify  us  and  we  will  change  the  address  on  all 
accounts.  We may update your billing address if we receive information that it 
has changed or is incorrect. 

23. No Waiver: The Credit Union can delay enforcing any of its rights any number 
of times without waiving them.

24a. Cash Back Awards: Your APGFCU Cash Back Visa official rules and important 
terms associated with the use of the card and payment of the Cash Back award, 
including provisions related to eligible transactions, payment of cash awards and 
other important conditions and limitations are detailed below. 

You must be an individual and use the account only for personal, family or household 
expenses. Corporations, partnerships and other entities may not participate. Your 
account must be open and in good standing to earn Cash Back awards. By signing, 
accepting  or  using  the  Cash  Back  card,  the  primary  card  member  constitutes 
acceptance of these terms and conditions.  

Cash Back awards have no cash value or value of any kind until they are deposited 
into your share account as dollars earned. You are solely responsible for any taxes 
that may be owed as a result of receiving Cash Back awards.

You will earn 1.5% Cash Back awards for each one dollar ($1.00) of all new retail 
purchases  less  credits,  returns  and  adjustments  (“Net  Purchases”)  charged  in 
a statement period made by you and/or any Authorized User of the card.  Cash 
Back awards will be posted to the primary card member’s regular share account 
on the next business day following the end of your credit card statement period. 
Cash  Back  awards  paid  will  be  disclosed  on  your  credit  card  statement  for  the 
previous month.  There is no minimum or maximum award you may earn. Cash 
back awards earned will be paid in U.S. Dollars and rounded to the nearest cent. 
Account adjustments, returns, credits, disputes may affect the amount of any Cash 
Back award paid.

Balance  transfers,  cash  advances  (or  cash  equivalent  transactions  such  as  the 
purchase  of  foreign  currency),  money  orders,  travelers  cheques,  prepaid  cards, 
cashier’s  checks,  convenience  checks,  ATM  cash  disbursements,  loan  payments, 
fees,  interest  charges  and  disputed  or  unauthorized/fraudulent  transactions  are 
not considered purchases and will not earn Cash Back awards.

APGFCU reserves the right, at its sole discretion, to disqualify any card member 
from  receiving  Cash  Back  awards  and  to  forfeit  any  and  all  Cash  Back  awards 
earned but not yet paid for abuse, fraud, lottery, gaming or any violations of the 
Credit Card Disclosure Statement and Agreement. If you dispute any aspect with 
respect to your Cash Back Visa account, including a dispute regarding the amount 
of awards earned or deposited, you must notify us in writing at APG Federal Credit 
Union, P.O. Box 1176, Aberdeen, MD 21001, within sixty (60) days of the date of 
the first Cash Back Visa account statement to which your award dispute relates. If 
you do not properly notify us in this timeframe, we will have no obligation to you 
to adjust any error.

24b.  Cash  Back  Restrictions  or  Forfeiture:  You  may  not  earn  Cash  Back  awards 
during any statement period in which the following occur:

•  Your account is in default as outlined under your credit card agreement with 

us. 

•  You or any Authorized User engage in any fraudulent activity on this account.
•  You engage in any illegal activity through the use of your account or engage 
in activity that is deemed to be abusive or gaming conduct, as determined by 
us in our sole discretion.

•  You or we close your account for any reason; all earned but not paid Cash 

Back awards will be forfeited.

We may, at our sole discretion, cancel, modify, restrict or terminate the Cash Back 
card awards program or any aspects of the Cash Back card at any time without 
prior notice. All interpretations of these Cash Back Visa rules shall be at our sole 
discretion. These official rules and important terms do not apply to any other Visa 
product offered by APGFCU.

The program information is subject to change.

25.  How  We  May  Contact  You:  You  expressly  agree  in  order  for  APGFCU  to 
provide information about your account and obtain any payment for amounts 
you may owe APGFCU, we or our authorized parties may contact you and send 
text messages to you.  We may use pre-recorded/artificial voice messages or an 
automated  dialing  device  to  contact  you  at  any  telephone  number  associated 
with your APGFCU account, including mobile numbers, as permitted by applicable 
law. You also expressly agree that we may email you at any email address you 
have provided us.

26.  Governing  Law:  This  agreement  is  governed  by  the  Annotated  Code  of 
Maryland,  Financial  Institutions  Article,  Title  6  and  the  Annotated  Code  of 
Maryland, Commercial Law Article, Title 12, Subtitle 9 and applicable federal law 
or regulation.

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Your  Billing  Rights:  Keep  this  Document  for  Future  Use  This  notice  tells  you 
about your rights and our responsibilities under the Fair Credit Billing Act.

•  You must not yet have fully paid for the purchase.

What to Do If You Find a Mistake on Your Statement
If you think there is an error on your statement, write to us at:
APG Federal Credit Union, P.O. Box 1176, Aberdeen, MD 21001
In your letter, give us the following information:

•  Account information: Your name and account number.
•  Dollar amount:  The dollar amount of the suspected error.
•  Description of problem:  If you think there is an error on your bill, describe 

what you believe is wrong and why you believe it is a mistake. 

You must contact us:

•  Within 60 days after the error appeared on your statement.
•  At least 3 business days before an automated payment is scheduled, if you 
want to stop payment on the amount you think is wrong. You must notify 
us of any potential errors in writing.  You may call us, but if you do we are 
not required to investigate any potential errors and you may have to pay 
the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:

1. Within 30 days of receiving your letter, we must tell you that we received 
your letter.  We will also tell you if we have already corrected the error.

2. Within 90 days of receiving your letter, we must either 
  correct the error or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:

•  We cannot try to collect the amount in question, or report you as delinquent 

on that amount.

•  The charge in question may remain on your statement, and we may continue 

to charge you interest on that amount.

•  While you do not have to pay the amount in question, you are responsible 

for the remainder of your balance.

•  We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:

•  If we made a mistake: You will not have to pay the amount in question or 

any interest or other fees related to that amount.

•  If we do not believe there was a mistake: You will have to pay the amount 
in  question,  along  with  applicable  interest  and  fees.  We  will  send  you  a 
statement of the amount you owe and the date payment is due.  We may 
then report you as delinquent if you do not pay the amount we think you 
owe.

If  you  receive  our  explanation  but  still  believe  your  bill  is  wrong,  you  must 
write to us within 10 days telling us that you still refuse to pay. If you do so, we 
cannot report you as delinquent without also reporting that you are questioning 
your bill.  We must tell you the name of anyone to whom we reported you as 
delinquent,  and  we  must  let  those  organizations  know  when  the  matter  has 
been settled between us.  

If we do not follow all of the rules above, you do not have to pay the first $50 of 
the amount you question even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased with 
your credit card, and you have tried in good faith to correct the problem with the 
merchant, you may have the right not to pay the remaining amount due on the 
purchase. To use this right, all of the following must be true:

•  The purchase must have been made in your home state or within 100 miles 
of your current mailing  address, and the purchase price must have been 
more than $50. (Note: Neither of these are necessary if your purchase was 
based on an advertisement we mailed to you, or if we own the company 
that sold you the goods or services.)

•  You must have used your credit card for the purchase. Purchases made with 
cash advances from an ATM or with a check that accesses your credit card 
account do not qualify.

If all of the criteria above are met and you are still dissatisfied with the purchase, 
contact us in writing at:
APG Federal Credit Union, P.O. Box 1176, Aberdeen, MD 21001
While we investigate, the same rules apply to the disputed amount as discussed 
above. After we finish our investigation, we will tell you our decision.  At that 
point, if we think you owe an amount and you do not pay, we may report you 
as delinquent. 

In  case  of  errors  or  questions  about  your  electronic  funds  transfer  (Federal 
Electronic  Funds  Transfer  Act)  call  us  at  410-272-4000  or  toll-free  at  800-225- 
2555. TTY: 800-811-4888. Or write us at APG Federal Credit Union, P.O. Box 1176, 
Aberdeen, Maryland 21001-6176, as soon as you can, if you think your statement 
or receipt is wrong or if you need more information about a transfer listed on the 
statement or receipt. We must hear from you no later than 60 days after we sent 
the FIRST statement on which the problem or error appeared.

1. Tell us your name and account number (if any).
2.  Describe  the  error  or  the  transfer  you  are  unsure  about,  and    explain  as 
clearly as you can why you believe it is an error or  why you need more 
information.

3. Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question 
in  writing  within  ten  (10)  business  days.  We  will  determine  whether  an  error 
occurred within ten (10) business days (20 business days if the transfer involved 
a new account) after we hear from you and will correct any error promptly. If 
we need more time, however, we may take up to 45 days (90 days if the transfer 
involved  a  new  account,  or  a  foreign  initiated  transfer)  to  investigate  your 
complaint or question. If we decide to do this, we will credit your account within 
5 business days (20 days if the transfer involved a new account) for the amount 
you think is in error, so that you will have the use of the money during the time 
it takes us to complete our investigation. If we ask you to put your complaint or 
question in writing and we do not receive it within 10 business days, we may not 
credit your account. An account is considered a new account for 30 days after the 
first deposit is made, if you are a new member.

We  will  tell  you  the  results  within  three  business  days  after  completing  our 
investigation. If we decide that there was no error, we will send you a written 
explanation.  You  may  ask  for  copies  of  the  documents  that  we  used  in  our 
investigation.

Automatic Payment Transfers
If  you  have  authorized  us  to  pay  your  credit  card  bill  automatically  from  your 
Share or Checking account, you can stop the payment on any amount you think is 
wrong. To stop the payment your letter must reach us three business days before 
the automatic payment is scheduled to occur.

Full Revision: A-1 10/2017

Federally insured by NCUA

Page 4 of 4

 
Security Interest Disclosure

I/we  acknowledge  and  pledge,  as  a  condition  of  my/our  use  of  the  APGFCU  credit  card,  that  I/we  have 
voluntarily granted APGFCU a security interest in all my/our individual and joint shares, share draft and share 
certificates now or in the future held at AGPFCU. If my/our credit card loan becomes delinquent, this security 
interest may be used without further notice to pay all or any part of such delinquency.  This security interest 
does not apply to shares in an IRA, Keogh, or similar tax deferred account. 

In addition, I/we acknowledge that the Federal Credit Union Act (12 U.S.C. 1757 (11)) secures all amounts 
owed APGFCU for use of this credit card by me/us or any authorized user and may be applied upon default 
against any of my/ours shares, share draft or share certificate account balances without further notice to pay 
all or any part of such delinquency. This security interest does not apply to shares in an IRA, Keogh or similar 
tax deferred account.

Page 1 of 1

Full Revision: A-1 10/2017

 
Interest Rates and Interest Charges

Annual Percentage Rate (APR) for Purchases

Cash Back Visa

Annual Percentage Rate (APR) for Balance 
Transfers

Annual Percentage Rate (APR) for Cash 
Advances and Convenience Checks

Penalty APR and When It Applies

How to Avoid Paying Interest on Purchases

0%  introductory APR for 15 months from date of account opening.
After that, your APR is based on your creditworthiness at the time you opened your account and 
will vary with the market based on the Prime Rate.
12.24% - 17.99%
0% introductory APR for 15 months from the date of account opening for balance transfers 
submitted within the first 90 calendar days from account opening. Balance transfer approval 
conditions apply.

After that, and for balance transfers completed after the first 90 calendar days, your APR will be 
12.24% to 17.99% based on your creditworthiness at the time you opened your account. This 
APR will vary with the market based on the Prime Rate.

Your APR will be 12.24% to 17.99% APR based on your creditworthiness at the time you opened 
your account. This APR will vary with the market based on the Prime Rate. 
18%
This APR may apply to your account if you:
• Are over 60 days past due; or
• Make a payment that is returned and causes your account to be over 60 days past due.

How long will the penalty APR apply? If your APRs are increased for either of these reasons, the 
penalty APR may apply indefinitely.

Your due date is at least 25 days after the close of each billing cycle. We will not charge you 
interest on purchases if you pay the entire balance by the due date each month. We will begin 
charging interest on balance transfers, cash advances and overdraft advances, if enrolled, on the 
transaction date.

For Credit Card Tips from the Consumer 
Financial Protection Bureau

To learn more about factors to consider when applying for or using a credit card, 
visit the website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore.

Fees

Transaction Fees
• Annual Fee
• Cash Advance
• Foreign Transaction
• Balance Transfer

• None
• $2
• Up to 1% of transaction amount
• 3% of the amount of each balance transfer transaction will be assessed to your account upon 
posting for all balance transfer requests submitted within the first 90 calendar days of account 
opening at the 0% introductory APR.

• There is no balance transfer fee for all balance transfer requests submitted and posted to your 

account after 90 calendar days of account opening, and you will be charged your standard 
variable rate APR.

Penalty Fees 
• Late Payment
• Returned Payment

• $25
• $20

How We Will Calculate Your Balance:  We use a method called “average daily balance (including new purchases).” See your account agreement for 
more details.
Loss of Introductory APR: You may lose your Introductory APR if the Penalty APR applies to your account.
Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your account agreement.
Variable Rate Information:  Variable APRs are based on the 4.25% Prime Rate as of 10/02/17. Your APR may vary. Rates are determined and adjusted 
monthly, according to your statement cycle period, by adding a Margin to the Prime Rate published in the Wall Street Journal on the first business day 
of every month. The Margin will range from 7.99% to 14.24% based on an evaluation of each member’s credit history and product type.
Balance transfers will be applied to your account and sent to your designated payee(s) 10 days after we open your new account. If you want to cancel 
or modify your balance transfer within the first 10 days of account opening, please call 800-225-2555. Please continue to make regular payments to 
your other account(s) until you know the balance has been paid. 
This disclosure was printed and accurate as of 10/02/17, and is subject to change after that date. To find out what may have changed, or if you have 
any questions regarding this disclosure, call toll free 800-225-2555, or 800-811-4888 TTY.

Page 1 of 1

Terms and Conditions of 0% Intro APR Balance Transfer Offer 
for New APGFCU Visa® Accounts

•  0% introductory APR for 15 months from the 
date of account opening for balance transfers 
submitted within the first 90 calendar days from 
account opening for Cash Back, Platinum Preferred, 
Platinum Preferred Rewards and Platinum 
Preferred Student/Starter Visa cards.

•  After 15 months, your introductory rate will end 
and your standard cash advance rate will apply.

•  3% of the amount of each balance transfer 

transaction will be assessed to your account upon 
posting for all balance transfer requests submitted 
within the first 90 calendar days of account 
opening at the 0% introductory APR.

•  There is no balance transfer fee for all balance 
transfer requests submitted and posted to your 
account after 90 calendar days of account opening, 
and you will be charged your standard variable rate 
APR.

•  You authorize APGFCU to pay off the balances or 
portions of the balances due on the credit cards/
charges/loans listed on the solicitation, which 
could be located on the reverse side, bottom 
portion of form, verbally or via online request 
by means of a Balance Transfer charged to your 
APGFCU Visa account. There is no limit to the 
number of transfers permitted up to your approved 
credit limit. Should you have additional balances 
you wish to pay off, please attach a list with the 
same requested information as supplied on this 
form.

•  You understand the balance transfer request 

may not pay your total balance due, resulting in 
outstanding charges. You should continue to make 
payments to these credit card or loan issuers until 
the balance transfer is reflected on your account 
as being issued as a payment to your creditor. All 
balance transfers are paid directly to the creditor.

•  APGFCU is not responsible for any payments being 
late, lost in the mail or for any finance or other 
charges that may occur due to a delay in processing 
a balance transfer request.

•  Balances transferred using this limited-time offer 
will not receive a balance transfer cash rebate or 
reward points.

•  Balance transfers are always subject to Finance 
Charges from the date they are posted to your 
account to the date on which they are paid in full.

•  You must pay in full the entire balance (including 
balance transfers and new purchases) by the end 
of each payment cycle to avoid accruing interest on 
purchases.

•  Each balance transfer will reduce your available 
credit. We will process the requested balance 
transfers in the order you provide. Should there 
be an insufficient credit limit on your account, you 
understand we will pay off the balances up to the 
amount available, which could result in a partial 
payment of the remaining account balances.

•  The total amount(s) of your request cannot exceed 
your available credit. Should the request exceed 
the available credit, we will decline the request 
and you will have the option to apply for a credit 
limit increase. APGFCU reserves the right to refuse 
to honor any request. You should not transfer 
the amount of any disputed purchases or other 
charges. If you do, you may lose your right to 
dispute the charges.

•  This offer cannot be combined with any other 

balance transfer offers. We will not process any 
balance transfer requests that are from any other 
account or loan issued by APGFCU. 

Page 1 of 1

  REV 10/2017