CARDHOLDER AGREEMENT AND DISCLOSURE
STATEMENT FOR YOUR VISA® ACCOUNT

This Agreement and Disclosure Statement covers your 
Visa® Account (“Account”) with us. In this Agreement, the 
words “you” and “your” mean any user of your Account. 
“We,” “our,” and “us” mean Advancial Federal Credit 
Union (Advancial). In this Agreement, any plural term shall 
be deemed singular and any singular term shall be deemed 
plural when context and construction so require. In this 
Agreement, the word “Card” means any credit card issued 
to you or to those designated by you under the terms 
of this Agreement. If you sign an application for a Visa 
Account under this Agreement or sign or use any Visa 
Card or Account issued, or allow others to use your 
Card or Account, you agree to all of the following terms 
and conditions:

1. General. You authorize us to pay for your Account 
items representing the following transactions: (a) 
purchases of goods and services made using the Card, 
(b) cash advances in any of the following forms: (i) cash 
advances obtained from financial institutions, automated 
teller machines, or others through use of the Card, 
or (ii) check advances obtained through using special 
checks (Convenience Checks) to access your Account. 
Such checks will be treated as cash advances under this 
Agreement and may not be used to pay your bill or any 
other loan with us, and (c) balance transfers requested 
by you orally and in writing, subject to our security 
procedures. You agree that we may verify the authenticity 
of balance transfer requests using our security procedures 
in place at the time of any such request.

2. Credit Limit. You will be advised of the credit limit 
applicable to your Account. You promise not to allow 
your outstanding balance to exceed your credit limit as 
disclosed at issuance or as adjusted from time to time at 
our discretion. If you exceed your credit limit, we can still 
charge you for all purchases and advances without giving up 
any of our rights. If you write a Convenience Check which 
causes you to exceed your credit limit, we are under no 
obligation to pay such check, and it may be returned to 
payee unpaid at our option.

3. Convenience Checks. We may at our discretion, 
issue checks to you which may be used for any purpose 
other than making a payment for credit to your account 
or any other loan account with us. By signing such checks, 

you authorize us to pay the item for the amount indicated 
and post such amount as a cash advance to your account. 
We do not have to pay any item which would cause the 
outstanding balance in your account to exceed your credit 
limit. Please refer to the Account Opening Disclosures, 
attached and incorporated into this Agreement, for 
additional charges that apply in connection with the use of 
Convenience Checks.

4. Joint Applicant Liability. If the Account is issued 
to you and others as a joint Account, each use of your 
Account shall be an extension of credit to all, and each 
of you shall be jointly and severally liable for all charges 
made to the Account, including applicable fees. In addition, 
you agree that each of you designates the other as agent 
for the purpose of making purchases extended under this 
Agreement. Notice to one of you shall constitute notice 
to all. Any joint cardholder may remove him/herself from 
responsibility for future purchases at any time by notifying 
us in writing. However, removal from the Account does 
not release you from any liability already incurred.

5. Others Using Your Account. If you allow anyone 
else to use your Account, you will be liable for all credit 
extended to such persons. You will be liable for all actual, 
implied or apparent authorized use of your Account. You 
promise to pay for all purchases and advances made by 
anyone you authorize to use your Account, whether or 
not you notify us that he or she will be using it. If someone 
else is authorized to use your Account and you want to 
end that person’s privilege, you must let us know in writing 
and if he or she has a Card, you must return that Card with 
your written notice for it to be effective. Each user of your 
Account may sign the Convenience Checks without the 
signature of any other party to this Agreement.

6. Removal of Joint Cardholder. If a joint cardholder is 
removed from the Account, the Account will be closed and 
the remaining cardholder(s) must reapply for a new card 
account in order to retain credit card privileges.

7. Promise to Pay. You promise to repay us all payments 
made for your Account resulting from use of the Card, 
using your Convenience Checks or otherwise, plus an 
INTEREST CHARGE on the unpaid balance. At the 
end of each monthly billing cycle, you will be furnished 
a periodic statement showing, among other things, the 
amount of all purchases, advances, fees, and INTEREST 
CHARGES posted to your Account during the billing 

cycle, together with all payments and credits posted to 
your Account. The periodic statement will also show the 
balance owed as of the end of the billing cycle. The balance 
owed will be designated as the “New Balance” on the 
periodic statement.

You agree to pay on or before the “Payment Due Date” 
shown on the front of the periodic statement, at your 
option, either (a) the entire “New Balance”, or (b) the 
“Current Payment Due” which includes a minimum 
payment equal to an amount which is at least 3% of the 
“New Balance” or $18.00, whichever is greater, plus any 
amount in excess of the credit limit established by us, plus 
any past due minimum payments. If any “New Balance” is 
$18.00 or less, it shall be paid in full. You may make extra 
payments in advance of the due date without penalty, and 
you may repay any monies advanced, credit extended, or 
amount outstanding at any time without penalty for early 
payment. Regardless of the amount of any extra payment 
during a given month, a monthly payment will be required 
the following month if a balance remains in your Account.

8. Cost of Credit.

a. Balance subject to and rate of INTEREST 
CHARGE – If your Card features an Introductory 
Rate for purchases, until the first day of the billing cycle 
that includes the 12-month anniversary date of the 
opening of your Account, you will pay an INTEREST 
CHARGE for all purchases made at the Introductory 
Rate Daily Periodic Rate and corresponding 
ANNUAL PERCENTAGE RATE (“APR”) set 
forth in the Account Opening Disclosures. Thereafter, 
and for cash advances at all times, including during any 
Introductory Rate period, you will pay an INTEREST 
CHARGE for all advances made against your 
Account at the Standard Rate Daily Periodic Rate 
and corresponding APR set forth in the Account 
Opening Disclosures. Balance transfers may be subject 
to a temporary Promotional Rate as set forth in the 
Account Opening Disclosures, and will be subject 
to the Standard Rate Daily Periodic Rate and APR 
after any Promotional Rate period. If a temporary 
Promotional Rate does not apply, balance transfers will 
be subject to the Standard Rate Daily Periodic Rate 
and APR at all times, including during any Introductory 
Rate period for purchases. 

Page 2

Cash advances, including balance transfers, incur an 
INTEREST CHARGE from the date they are posted 
to the Account. New purchases will not incur an 
INTEREST CHARGE on the date they are posted 
to the Account if you have paid the Account in full 
by the due date shown on your previous monthly 
statement or if there was no previous balance. No 
additional INTEREST CHARGE will be incurred 
whenever you pay the Account in full by the Payment 
Due Date.

If your Card features an Introductory Rate, and if at 
any time during the Introductory Rate period your 
Account is 60 days or more delinquent, we may 
increase the Introductory Rate for purchases to the 
Standard Rate Daily Periodic Rate and APR. The 
Standard Rate Daily Periodic Rate and APR will apply 
both to the current purchases balance and to new 
purchases. We may return the Standard Rate APR 
for purchases to the Introductory Rate APR if you 
make payments as required for the first six consecutive 
months beginning with the first payment due following 
the effective date of the loss of the Introductory Rate, 
provided that the Introductory Rate will still be in 
effect at that time.

We calculate the periodic INTEREST CHARGE on 
your Account by applying the applicable Daily Periodic 
Rate to the Average Daily Balance of your Account 
for each feature category, including certain current 
transactions. Feature categories include purchases, 
balance transfers, cash advances and promotional 
balances. These calculations may combine different 
feature categories with the same Daily Periodic 
Rates. The Average Daily Balance for each feature 
category is arrived at by taking the beginning balance 
of each feature category each day and adding any new 
transactions to the balance, except we will not include 
new purchases if you have paid in full the New Balance 
on your previous statement by the Payment Due Date 
or if the New Balance on your previous statement was 
zero or reflected a credit balance. We then subtract 
any payments or credits and unpaid INTEREST 
CHARGES and FINANCE CHARGES allocated 
to the feature category balance for the day. This gives 
us the daily balance for such feature category. The 
daily balances for each feature category are then added 
together and divided by the number of days in the 
billing cycle. The result is the Average Daily Balance 

for each feature category. The periodic INTEREST 
CHARGE for each feature category is determined by 
multiplying the Average Daily Balance by the number 
of days in the billing cycle and applying the applicable 
Daily Periodic Rate to the product.

b. Grace Period and When INTEREST 
CHARGE Begins to Accrue – Credit purchases 
made during a billing cycle will not accrue a periodic 
rate portion of INTEREST CHARGES during that 
billing cycle if you have paid in full the entire “New 
Balance” shown on your most recent previous periodic 
statement by the “Payment Due Date” shown on such 
statement, or there was a zero or credit balance on 
your most recent previous periodic statement, and 
you pay the New Balance in full by the Payment Due 
Date shown on the current billing statement. The 
Payment Due Date will be at least 25 days from the 
date we send each periodic statement. Otherwise, the 
INTEREST CHARGE on credit purchases will begin 
to accrue on the date each credit purchase is posted 
to your Account. To avoid an additional periodic rate 
portion of INTEREST CHARGES being applied in 
the next billing cycle to current cycle credit purchases, 
you must pay in full the New Balance by the Payment 
Due Date shown on your periodic statement. The cash 
advance fee FINANCE CHARGE will be assessed on 
the last day of the billing cycle for each cash advance 
posted to your Account during that billing cycle.

c. Periodic Review of Creditworthiness and 
APR Adjustments – Except for Dinero Visa and 
Share Secured Visa Accounts, the Standard Rate Daily 
Periodic Rate and corresponding APR for all advances 
is based on certain creditworthiness criteria. After 
your Account has been open for at least one year, we 
may review your creditworthiness from time to time, 
including when you request a credit limit increase, 
and adjust the Standard Rate Daily Periodic Rate and 
corresponding APR for all advances within the range 
set forth in the Account Opening Disclosures. If we 
increase your Standard Rate APR, we will notify you 
in accordance with applicable law. Increases in your 
Standard Rate APR will remain in effect for at least 
six months and may remain in effect indefinitely. Any 
increase in your Standard Rate APR will only apply to 
advances made after the effective date of the change. 
Advances made before the effective date of a Standard 
Rate APR increase will remain subject to the APR in 
effect before the date of the change. 

Page 3

d. Cash Advance Fee – If you obtain a cash advance 
using your Card or Account, there will be a Cash 
Advance Fee FINANCE CHARGE in an amount 
as set forth in the Account Opening Disclosures The 
Cash Advance Fee is a non-periodic FINANCE 
CHARGE and does not accrue interest. There is no 
grace period in which to repay a cash advance in order 
to avoid paying the Cash Advance Fee.

e. Balance Transfer Fee and Transaction Limits –
If you obtain a balance transfer using your Card 
or Account, there will be a Balance Transfer Fee 
FINANCE CHARGE in an amount as set forth 
in the Account Opening Disclosures. The Balance 
Transfer Fee is a non-periodic FINANCE CHARGE 
and does not accrue interest. There is no grace 
period in which to repay a balance transfer in order to 
avoid paying the Balance Transfer Fee. Balances from 
multiple accounts may be transferred in connection 
with a balance transfer, but only one balance transfer 
transaction is permitted every six months. In addition, 
a balance transfer must be paid in full before the next 
balance transfer will be approved.

9. Default. You will be in default: (a) if you fail to make any 
payment on time; (b) if you fail to keep any promises you 
have made under this Agreement or any other agreement 
with us; (c) if you are the subject of an order for relief 
under Title 11 of the U.S. Code (Bankruptcy); (d) if anyone 
tries, by legal process, to take any of your money kept with 
us; (e) if you have given us false or inaccurate information 
in obtaining your Card; or (f) if anything happens which we 
reasonably believe endangers your ability to repay what 
you owe.

10. Acceleration. If you are in default, we may call 
any amounts you still owe immediately due and payable 
plus INTEREST CHARGES which shall continue to 
accrue until the entire amount is paid. The Card remains 
our property at all times, and you agree to immediately 
surrender the Card and any unused Convenience Checks 
on our demand. You agree to pay all reasonable costs 
of collection, including court costs and attorney’s fees 
and any costs incurred in the recovery of the Card. You 
expressly waive presentment, demand, notice of intention 
to accelerate, and notice of acceleration of the maturity of 
any amounts owing under this Agreement.

11. Termination or Changes. We can, by written 
notice, terminate this Agreement at any time. You may 
terminate this Agreement, by written notice, as to future 
advances at any time. Termination by either party shall not 
affect your obligation to repay any payments made for your 
Account resulting from the use of the Card or using your 
Convenience Checks as well as INTEREST CHARGES 
and other related charges. Subject to applicable law, we 
have the right to add to, change, or delete any of the terms 
of this Agreement, including the periodic rate, at any time 
by written notice.

12. Late Payment Fee. We may assess a Late Payment 
Fee in an amount as set forth in the Account Opening 
Disclosures if your “Current Payment Due” is not received 
within 10 days of your payment due date. In no event will 
the amount of the Late Payment Fee exceed the amount 
of the required minimum payment for the applicable 
statement period.

13. Returned Payment Fee. If you send us a check or 
other form of payment for your Account and the check or 
payment is not honored, you may be charged a Returned 
Payment Fee in an amount as set forth in the Account 
Opening Disclosures. In no event will the amount of the 
Returned Payment Fee exceed the amount of the required 
minimum payment for the applicable statement period. If 
a Convenience Check is returned, you will be charged a 
fee for each returned check as set forth in the Account 
Opening Disclosures.

14. Liability for Unauthorized Use. You may be liable 
for the unauthorized use of your Card. If you notice the 
loss or theft of your Card or a possible unauthorized use 
of your Card, you should call us or our designee 
immediately at:

800.322.2709
Advancial
(during our regular 
business hours)

800.543.5073
Our Designee 
(after or before 
Advancial’s regular 
business hours)

You may also write us at:
Advancial
1845 Woodall Rodgers Fwy., Ste. 1300
Dallas, TX  75201

Although you may write to notify us of unauthorized use, 
calling us immediately at the telephone numbers above is 
the best way to keep your possible losses down.

Page 4

Under Visa’s zero liability policy, you will not be liable for 
unauthorized use of your Card once you notify us orally 
or in writing of the loss, theft or possible unauthorized 
use. Visa’s zero liability policy does not apply if you are 
grossly negligent or fraudulent in the handling of your 
Account or your Card, nor does it apply in the case of 
cash advances obtained at an ATM. You will not be liable 
for any unauthorized use that occurs after you notify us. 
You may, however, be liable for unauthorized use that 
occurs before your notice to us. In any case, your liability 
will not exceed $50.00.

15. Change of Address and Other Information. 
If you move, you must promptly give us your new address 
so we may change our records. You agree to write your 
new address on that portion of the monthly statement 
returned with your payment, or, if you pay electronically, 
by way of our payment website. You also agree to notify 
us promptly of any change in your name, telephone number 
or place of employment.

16. Crediting of Payments. We accept payments at (i) 
our branch offices, (ii) at the address given on the front 
of your monthly statement, and (iii) electronically through 
our online banking website. Payments received by these 
methods will be credited on the date of receipt. Payments 
not received by these methods may be subject to a delay 
in crediting of up to five days. Payments or credits will be 
applied first to any INTEREST CHARGES then due and 
the remainder to the unpaid balance.

17. Non-Waiver. We can accept late payment(s) or 
partial payment(s) or check(s) or money order(s) marked 
“payment in full” without losing any of our rights under this 
Agreement. We can also delay enforcing any of our rights 
under this Agreement without losing them.

18. Stop-Payment Orders. Our rules for stopping 
payment on our ordinary checks apply to stopping 
payment on your Convenience Checks. If you ask us to 
stop payment or renew a stop payment order, you will be 
charged for each order or renewal of an order the amount 
then being charged by us for all of our checking accounts.

19. Post-Dated Checks. You agree not to write 
post-dated Convenience Checks, and you further agree 
to hold us harmless from any and all losses and liability 
incurred due to the inadvertent payment by us of a 
post-dated Convenience Check written by you.

20. Conforming Charges to Applicable Law. 
Notwithstanding any other provisions contained in this 
Agreement, we do not intend to charge and you shall not 
be required to pay any amount of INTEREST CHARGE 
or other fee or charge that is in excess of the maximum 
permitted by applicable law. Any payments in excess of the 
maximum shall be refunded to you or credited against your 
principal balance at our option.

21. Security for this Account. To secure your Credit 
Card Account, you grant us a purchase money security 
interest under the Uniform Commercial Code in any goods 
you purchase through the Account. If you default, we will 
have the right to recover any of these goods which have 
not been paid for. As a condition for the approval of your 
Visa Account you grant us a specific pledge of your Credit 
Union shares as provided below.

22. Pledge of Share Account(s) – NOTE: You 
specifically grant us a consensual security 
interest in all individual and joint accounts you 
have with us now and in the future to secure 
repayment of credit extensions made under 
this agreement. The granting of this security 
interest is a condition for the issuance of any 
Card which you may use, directly or indirectly, 
to obtain extensions of credit under this 
Agreement. Shares and deposits in an Individual 
Retirement Account or any other account that 
would lose special tax treatment under state or 
federal law if given as security are not subject to 
the security interest you are giving.

23. Additional Security. If you have other loans with us, 
now or in the future, collateral securing those loans may 
also secure your obligations under this Agreement. Please 
read any security agreement you sign in order to determine 
if the collateral also secures your obligations under this 
Agreement and other agreements you have with us.

24. Notification Address for Information 
Reported to Consumer Reporting Agencies. 
We may report the status and payment history of your
Account to credit reporting agencies each month. If you
believe that the information we have reported is 
inaccurate or incomplete, please notify us in writing at 
Advancial Federal Credit Union, 1845 Woodall Rodgers 
Freeway, Ste. 1300, Dallas, TX 75201. Please include your 
name, address, telephone numbers and Account number.

Page 5

25. Illegal Transactions. You may not use your Card 
or Account for any illegal transaction. You agree that 
we may decline to process any transaction which we 
believe in good faith to be for an illegal purpose. You 
agree that we will not be liable for declining to process 
any such transaction. If we do process any transaction 
which ultimately is determined to have been for an illegal 
purpose, you agree that you will remain liable to us under 
this Agreement for any such transaction notwithstanding 
its illegal nature. You agree that any illegal use of the Card 
or your Account will be deemed an act of default under 
this Agreement. You further agree to waive any right to 
take legal action against us for your illegal use of the Card 
or Account and to indemnify, defend, and hold us and Visa 
International, Inc. harmless from and against any lawsuits, 
other legal action, claims or liability that results directly or 
indirectly from such illegal use.

26. International Transactions. If you effect an 
international transaction with your Visa Card, the rate of 
exchange between the transaction currency and the billing 
currency used for processing the international transaction 
will be a rate selected by Visa from the range of rates 
available in wholesale currency markets for the applicable 
central processing date, which rate may vary from the rate 
Visa itself receives or the government-mandated rate in 
effect for the applicable central processing date. We will 
charge a Foreign Transaction Fee in an amount as set forth 
in the Account Opening Disclosures, in U.S. dollars, on all 
international purchase, cash disbursement, and Account 
credit transactions, even if no currency conversion is 
performed. The Foreign Transaction Fee is a non-periodic 
FINANCE CHARGE and does not accrue interest. 
There is no grace period for repayment of international 
transactions in order to avoid the Foreign Transaction Fee.

27. Visa Emergency Services. If you request and 
we agree to provide Visa Emergency Services, you 
acknowledge that we may provide personal data 
concerning you to Visa U.S.A., its Members, or their 
respective contractors for the purpose of providing 
you with Visa Emergency cash and emergency Card 
Replacement Services, and you consent to the release 
of your information for these purposes.

28. Additional Provisions. Each provision of this 
Agreement must be considered as part of the total 
Agreement and cannot, in any way, be severed from it. 

However, you also agree that if any part of the Agreement 
be found invalid, it will in no way affect the remainder of 
the Agreement. The validity, construction, and enforcement 
of this Agreement shall be governed by the laws of the 
State of Texas to the extent not preempted by federal law. 

We do not warrant any merchandise or services purchased 
by you with the Card or your Convenience Checks.  All 
purchases and cash advances are extended at the option 
of the merchant or cash advancing financial institution, and 
we are not responsible for the refusal of any merchant 
or financial institution to honor your Card or your 
Convenience Checks.

YOUR BILLING RIGHTS – KEEP THIS NOTICE 
FOR FUTURE USE

This notice contains important information about 
your rights and our responsibilities under the Fair 
Credit Billing Act. 

What to Do if You Find a Mistake on Your 
Statement

If you think there is an error on your statement, write 
to us at:

Advancial
1845 Woodall Rodgers Fwy., Ste. 1300
Dallas, TX 75201

Page 6

You must notify us of any potential errors in writing. You 
may call us, but if you do we are not required to investigate 
any potential errors and you may have to pay the amount 
in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:
1. Within 30 days of receiving your letter, we must tell you 
that we received your letter. We will also tell you if we 
have already corrected the error.

2. Within 90 days of receiving your letter, we must either 
correct the error or explain to you why we believe your 
statement is correct. While we investigate whether or not 
there has been an error:

• We cannot try to collect the amount in question, or 

report you as delinquent on that amount.

• The charge in question may remain on your statement, 
and we may continue to charge you interest on that 
amount.

• While you do not have to pay the amount in question, 
you are responsible for the remainder of your balance.
• We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things 
will happen:

• If we made a mistake: You will not have to pay the 
amount in question or any interest or other fees 
related to that amount.

In your letter, give us the following information:

• If we do not believe there was a mistake: You will have to 

• Account information: Your name and account number.
• Dollar amount: The dollar amount of the suspected error.
• Description of problem: If you think there is an error on 
your statement, describe what you believe is wrong and 
why you believe it is a mistake.

You must contact us:
• Within 60 days after the error appeared on your 

statement.

• At least three business days before an automated 

payment is scheduled, if you want to stop payment on the 
amount you think is wrong.

pay the amount in question along with applicable interest 
and fees. We will send you a statement of the amount 
you owe and the date payment is due. We may then 
report you as delinquent if you do not pay the amount 
we think you owe.

If you receive our explanation but still believe your 
statement is wrong, you must write to us within 10 days 
telling us that you still refuse to pay. If you do so, we 
cannot report you as delinquent without also reporting that 
you are questioning your statement. We must tell you the 
name of anyone to whom we reported you as delinquent, 
and we must let those organizations know when the matter 
has been settled between us.

If we do not follow all of the rules above, you do not have 
to pay the first $50 of the amount you question even if 
your bill is correct.

Your Rights if You are Dissatisfied with Your Credit 
Card Purchases

If you are dissatisfied with the goods or services that you 
have purchased with your credit card, and you have tried 
in good faith to correct the problem with the merchant, 
you may have the right not to pay the remaining amount 
due on the purchase. To use this right, all of the following 
must be true:

1. The purchase must have been made in your home state 
or within 100 miles of your current mailing address, and 
the purchase price must have been more than $50. (Note: 
Neither of these are necessary if your purchase was based 
on an advertisement we mailed to you, or if we own the 
company that sold you the goods or services.)

Page 7

2. You must have used your Credit Card for the purchase. 
Purchases made with cash advances from an ATM or with a 
Convenience Check that accesses your credit card Account 
do not qualify.

3. You must not yet have fully paid for the purchase. If all of 
the criteria above are met and you are still dissatisfied with 
the purchase, contact us in writing at:

Advancial
1845 Woodall Rodgers Fwy., Ste. 1300
Dallas, TX 75201

While we investigate, the same rules apply to the 
disputed amount as discussed above. After we finish our 
investigation, we will tell you our decision. At that point, if 
we think you owe an amount and you do not pay, we may 
report you as delinquent.

www.advancial.org

Federally Insured By NCUA 

Rev. 02/13 

Form V247

www.advancial.org

www.advancial.org