purchases and cash advances. If the credit balance
27. NOTICE TO UTAH BORROWERS - This written agreement
After we finish our investigation, one of two things will
WESTERRA CREDIT UNION
amount is $1.00 or more, it will be refunded upon your
is a final expression of the agreement between you
happen:
3700 East Alameda Avenue Denver, CO 80209
written request or automatically after six (6) months.
and the Credit Union. This written agreement may not
> If we made a mistake: You will not have to pay the
303-321-4209 800-858-7212
be contradicted by evidence of any oral agreement.
17. ADDITIONAL BENEFITS/CARD ENHANCEMENTS
amount in question or any interest or other fees related
Fax: 866-208-1597
to that amount.
The Credit Union may from time to time offer addi-
www.westerracu.com
28. THE FOLLOWING IS REQUIRED BY VERMONT LAW
tional services to your account, such as travel accident
> If we do not believe there was a mistake: You will have
NOTICE TO CO-SIGNER - YOUR SIGNATURE ON
insurance,at no additional cost to you. You understand
to pay the amount in question, along with applicable in
THIS NOTE MEANS THAT YOU ARE EQUALLY LIABLE
that the Credit Union is not obligated to offer such ser-
terest and fees. We will send you a statement of the
LOANLINER
FOR REPAYMENT OF THIS LOAN. IF THE BORROWER
vices and may withdraw or change them at any time.
amount you owe and the date payment is due. We may
DOES NOT PAY,THE LENDER HAS A LEGAL RIGHT TO
18. MERCHANT DISPUTES - The Credit Union is not
then report you as delinquent if you do not pay the
COLLECT FROM YOU.
responsible for the refusal of any merchant or financial
amount we think you owe.
VISA
institution to honor your card. The Credit Union is sub
29. NOTICE TO ALABAMA BORROWERS
If you receive our explanation but still believe your bill is
ject to claims and defenses (other than tort claims)
CAUTION: IT IS IMPORTANT THAT YOU THOR-
wrong, you must write to us within 10 days telling us that
arising out of goods or services you purchase with the
OUGHLY READ THIS AGREEMENT BEFORE YOU
you still refuse to pay. If you do so, we cannot report you as
VISA CLASSIC AND VISA PLATINUM
card if you have made a good faith attempt but have
SIGN IT.
delinquent without also reporting that you are questioning
CONSUMER CREDIT CARD AGREEMENT
been unable to obtain satisfaction from the merchant
your bill. We must tell you the name of anyone to whom we
or service provider, and (a) your purchase was made
reported you as delinquent, and we must let those organiza-
In this Agreement, "Agreement" means this Consumer
in response to an advertisement the Credit Union sent
Your Billing Rights: Keep this Document for Future Use
tions know when the matter has been settled between us.
Credit Card Agreement. "Disclosure" means the Credit
or participated in sending to you; or (b) your purchase
This notice tells you about your rights and our responsi-
Card Account Opening Disclosure. The Account Open-
cost more than $50.00 and was made in your state or
bilities under the Fair Credit Billing Act.
If we do not follow all of the rules above, you do not have
ing Disclosure is incorporated into this Consumer Credit
within 100 miles of your home.
to pay the first $50 of the amount you question even if your
Card Agreement and is part of the Agreement. In this
What To Do If You Find A Mistake On Your Statement
bill is correct.
19. JOINT ACCOUNTS If this is a joint account, each of
Agreement the words "you," "your," and "yours' mean
you will be individually and jointly responsible for pay
If you think there is an error on your statement, write to us at:
Your Rights if You Are Dissatisfied With Your Credit Card
each and all of those who agree to be bound by this
ing all amounts owed under this Agreement. This
Agreement; "card" means the Visa credit card and any
Westerra Credit Union
Purchases
means that the Credit Union can require any one of
duplicates, renewals, or substitutions the Credit Union
3700 East Alameda Avenue
you individually to repay the entire amount owed
If you are dissatisfied with the goods or services that you
issues to you; "account" means your Visa credit card
Denver, CO 80209
under this Agreement. Each of you authorizes the
have purchased with your credit card, and you have tried
line-of-credit account with the Credit Union; and "Credit
other(s) to make purchases or cash advances individu
You may also contact us on the Web: www.westerracu.com
in good faith to correct the problem with the merchant, you
Union" means the Credit Union whose name appears
ally. Any one of you may terminate the account and the
In your letter, give us the following information:
may have the right not to pay the remaining amount due on
termination will be effective as to all of you.
the purchase. To use this right, all of the following must be true:
on this Agreement or anyone to whom the Credit Union
> Account information: Your name and account number.
transfers this Agreement.
20. EFFECT OF AGREEMENT This Agreement is the
Dollar amount: The dollar amount of the suspected error.
1. The purchase must have been made in your home state
> Description of problem: If you think there is an error
or within 100 miles of your current mailing address, and
1. USING YOUR ACCOUNT If you are approved for an
contract which applies to all transactions on your
on your bill, describe what you believe is wrong and
the purchase price must have been more than $50. (Note:
account, the Credit Union will establish a line of credit
account even though the sales, cash advances, credit
for you. You agree that your credit limit is the maxi
or other slips you sign or receive may contain different
why you believe it is a mistake. You must contact us:
Neither of these are necessary if your purchase was
mum amount (purchases, cash advances, finance
terms.
Within 60 days after the error appeared on your statement.
based on an advertisement we mailed to you, or if we
charges, plus "other charges") which you will have
21. NO WAIVER - The Credit Union can delay enforcing
> At least 3 business days before an automated pay
own the company that sold you the goods or services.)
outstanding on your account at any time. Unless dis-
any of its rights any number of times without losing them.
ment is scheduled, if you want to stop payment on the
2. You must have used your credit card for the purchase.
closed otherwise, the Credit Union will not allow
22. STATEMENTS AND NOTICES - Statements
amount you think is wrong. You must notify us of any
Purchases made with cash advances from an ATM or
advances over the credit limit. If the Credit Union has a
with a check that accesses your credit card account do
program whereby it allows payment of advances that
and notices will be mailed to you at the appropriate
potential errors in writing [or electronically]. You may
address you have given the Credit Union. Notice sent
call us, but if you do we are not required to investi
not qualify.
exceed your credit limit, subject to a fee, the Credit Union
to any one of you will be considered notice to all.
3. You must not yet have fully paid for the purchase. If all
will provide you with notice, either orally, in writing, or
gate any potential errors and you may have to pay the
amount in question.
of the criteria above are met and you are still dissatisfied
electronically (notwithstanding the requirements of
23. SEVERABILITY AND FINAL EXPRESSION - This
the paragraph entitled "Statements and Notices")
with the purchase, contact us in writing [or electronically]
Agreement and the Disclosure are the final expression
explaining your right to opt in to the Credit Union's
What Will Happen After We Receive Your Letter
at: Westerra Credit Union 3700 East Alameda Avenue
of the terms and conditions of your account. This writ
over the credit limit. In the event you opt in to such a
ten Agreement and Disclosure may not be contradicted
When we receive your letter, we must do two things:
Denver, CO 80209 www.westerracu.com
program, you agree to the terms of such a program. You
by evidence of any alleged oral agreement. Should any
1. Within 30 days of receiving your letter, we must tell
While we investigate, the same rules apply to the disputed
may request an increase in your credit limit only by a
part of this Agreement or the Disclosure be found to be
you that we received your letter. We will also tell you
method acceptable to the Credit Union. The Credit Union
amount as discussed above. After we finish our investiga-
invalid or unenforceable, all other parts of this Agreement
if we have already corrected the error.
may increase or decrease your credit limit, refuse to make
tion, we will tell you our decision. At that point, if we think
and Disclosure shall remain in effect and fully enforce
2. Within 90 days of receiving your letter, we must
an advance and/or terminate your account at any time
you owe an amount and you do not pay, we may report you
able to the fullest extent possible under this Agreement.
for any reason not prohibited by law. If you are permit
either correct the error or explain why we believe the
as delinquent.
ted to obtain cash advances on your account, we may,
24. COPY RECEIVED - You acknowledge that you have
bill was correct.
SPECIAL RULE FOR CREDIT CARD PURCHASES If you
from time to time, issue convenience checks to you that
received a copy of this Agreement and Disclosure.
While we investigate whether or not there has been an error:
may be drawn on your account. Convenience checks may
have a problem with the quality of property or services that
> We cannot try to collect the amount in question, or
not be used to make a payment on your account balance.
25. GAMBLING TRANSACTIONS PROHIBITED - You may
you purchased with a credit card and you have tried in good
If you use a convenience check, it will be posted to your
not use your card to initiate any type of gambling
report you as delinquent on that amount.
faith to correct the problem with the merchant, you may
account as a cash advance. We reserve the right to refuse
transaction.
> The charge in question may remain on your state
have the right not to pay the remaining amount due on the
to pay a convenience check drawn on your account for
26. PENALTY RATE DISCLOSURES If applicable to your
ment, and we may continue to charge you interest on
property or services. There are two (2) limitations on this
any reason and such refusal shall not constitute wrongful
account, all rates for your account, including the rates
that amount.
right:
WESTERRA CREDIT UNION
dishonor. You may request that we stop the payment of a
for purchases, cash advances, and balance transfers,
> While you do not have to pay the amount in question,
You must have made the purchase in your home state
3700 East Alameda Avenue Denver, CO 80209
convenience check drawn on your account. You agree to
will increase to the Penalty Rate shown on the
you are responsible for the remainder of your
or, if not within your home state, within 100 miles of
pay any fee imposed to stop a payment on a convenience
303-321-4209 800-858-7212 Fax: 866-208-1597
Disclosure accompanying this Agreement when you
balance.
check issued on your account. You may make a stop pay
your current mailing address; and
meet one or more of the conditions as set forth in the
www.westerracu.com
> We can apply any unpaid amount against your credit
ment request orally, if permitted, or in writing. Your
> The purchase price must have been more than $50.00.
Disclosure. Any rate increases applied to your account
request must be made with sufficient time in advance
limit.
are subject to applicable notice requirements. Please
These limitations do not apply if we own or operate the
of the presentment of the check for payment to give us a
refer to the Disclosure for additional information
merchant, or if we mailed you the advertisement for the
1003206
11/2010
reasonable opportunity to act on your request.
regarding the Penalty Rate.
property or services
In addition, your request must accurately describe
failing to make a payment by the payment due date is
processing date may differ from the rate that would
payment is 2.00% of your total new balance, or $25.00,
12. LIABILITY FOR UNAUTHORIZED USE-LOST/STOLEN
the check including the exact account number, the payee,
also disclosed on the Disclosure. Any rate change
have been used on the purchase date or cardholder
whichever is greater, plus the amount of any prior
CARD NOTIFICATION You agree to notify us im-
any check number that may be applicable, and the
will be made pursuant to applicable law. If the rate
statement posting date. A fee (finance charge), calcu-
minimum payments that you have not made, and any
mediately, orally or in writing, at 3700 East Alameda
exact amount of the check. If permitted, you may make
for your account is variable, as indicated on the accom-
lated in U.S. dollars, will be imposed on all multiple
amount you are over your credit limit. In addition to
Avenue, Denver, CO 80209 or telephone (303) 321-4209
a stop payment request orally but such a request will
panying Disclosure, the rate charged on purchases,
currency foreign transactions, including purchases,
the minimum payment, you must also pay, by the date
seven (7) days a week, 24 hours a day or (800) 858-7212
expire after 14 days unless you confirm your request in
cash advances, balance transfers and any penalty rate
cash advances and credits to your account. A fee
specified above, the amount of any prior minimum
seven (7) days a week, 24 hours a day, of the loss,
writing within that time. Written stop payment orders
will vary periodically as disclosed in the Disclosure
(finance charge), calculated in U.S. dollars, will be
payment(s) that you have not made, all outstanding
theft, or unauthorized use of your credit card. You may
are effective only for six (6) months and may be renewed
accompanying this Agreement. The initial rate on your
imposed on all single currency foreign transactions,
unpaid fees and charges, and any amount you are over
be liable for the unauthorized use of your credit card.
for additional six month periods by requesting in
account for certain types of transactions may be an
including purchases, cash advances and credits to your
your credit limit. The Credit Union also has the right to
You will not be liable for unauthorized use that occurs
writing that the stop payment order be renewed. We
introductory discounted rate (Introductory Rate) that is
account. A foreign transaction is any transaction that
demand immediate payment of any amount by which
after you notify us of the loss, theft, or possible unau-
are not required to notify you when a stop payment
lower than the rate that would ordinarily apply for that
you complete or a merchant completes on your card
you are over your credit limit.
thorized use. You will have no liability for unauthorized
order expires. If we re-credit your account after paying
type of transaction. If an Introductory Rate applies to
outside of the United States, with the exception of U.S.
a check or draft over a valid and timely stop payment
your account, the rates and the period of time it will be
military bases, U.S. territories, U.S. embassies or U.S.
9. PAYMENT ALLOCATION - Subject to applicable
purchases made with your credit card, unless you are
order, you agree to sign a statement describing the
consulates. The Foreign Transaction Fee is set forth on
law, your payments may be applied to what you owe
grossly negligent in the handling of your card. In any
effective is shown on the Disclosure accompanying
this Agreement. After the Introductory Rate period
the Disclosure accompanying this Agreement.
the Credit Union in any manner the Credit Union
case, your liability will not exceed $50.00.
dispute with the payee, to assign to us all of your rights
against the payee or other holders of the check or
expires, the periodic rate will automatically increase
chooses. However, in every case, in the event you
13. CHANGING OR TERMINATING YOUR ACCOUNT
draft and to assist us in any legal action. You agree to
to the rates that would ordinarily apply for that type of
7. FEES In addition to the periodic rate, the following
make a payment in excess of the required minimum
As permitted by law, the Credit Union may change
indemnify and hold us harmless from all costs and ex-
transaction based on the terms of this Agreement.
additional fees may be imposed on your account.
periodic payment, the Credit Union will allocate the
the terms of this Agreement and any attached Disclosure
penses, including attorney's fees, damages, or claims,
If applicable to your account, the fee amounts and
excess amount first to the balance with the highest
from time to time. Notice of any change will be given
related to our honoring your stop payment request
5. FINANCE CHARGES New purchases posted to your
explanations are disclosed on the Disclosure ac-
annual percentage rate and any remaining portion to
in accordance with applicable law. If permitted by law
or in failing to stop payment of an item as a result of
account during a billing cycle will not incur a finance
companying this Agreement. Your account may
the other balances in descending order based on ap-
and specified in the notice to you, the change will apply
incorrect information provided to us or the giving of
charge for that billing cycle. Finance charge begins to
also be subject to additional fees as set forth on the
plicable annual percentage rate.
to your existing account balance as well as to future
inadequate time to act upon a stop payment request.
accrue on those purchases from the first day of the
Disclosure accompanying this Agreement.
10. SECURITY INTEREST You grant the Credit Union
transactions.
next billing cycle, unless you paid the entire new
2. USING YOUR CARD You understand that the use
balance on the previous cycle's billing statement
a. Card Replacement Fee. If your account is subject
a security interest under the Uniform Commercial
Either you or the Credit Union may terminate this Agree-
of your credit card will constitute acknowledgement
by the payment due date of that statement. To avoid
to the Card Replacement Fee, a fee will be added to
Code and under any common law rights the Credit
ment at any time, but termination by you or the Credit
of receipt and agreement to the terms of the Credit
an additional finance charge on the balance of pur
your account for each replacement card that is is
Union may have in any goods you purchase. If you
Union will not affect your obligation to pay the account
Card Agreement and Credit Card Account Opening
chases, you must pay the entire new balance on the
sued to you for any reason.
give the Credit Union a specific pledge of shares by
balance plus any finance and other charges you owe
Disclosure (Disclosure). You may use your card to
billing statement by the payment due date of that
b. Cash Advance Fee (Finance Charge). If your
signing a separate pledge of shares, your pledged
under this Agreement. Your obligation to pay the account
make purchases from merchants and others who ac-
statement. A finance charge begins to accrue on cash
account is subject to a Cash Advance Fee (finance
shares will secure your account. You may not with-
balance plus any finance and other charges you owe
cept your card. The Credit Union is not responsible for
advances from the date you get the cash advance or
charge), the fee will be added to your account when
draw amounts that have been specifically pledged to
under this agreement are subject to all applicable laws
the refusal of any merchant or financial institution to
from the first day of the billing cycle in which the cash
you obtain a cash advance from an ATM, the Credit
secure your account until the Credit Union agrees to
and regulations regarding repayment requirements. You
honor your card. If you wish to pay for goods or ser-
advance is posted to your account, whichever is later.
Union or other financial institution.
release all or part of the pledged amount.
are also responsible for all transactions made to your
vices over the Internet, you may be required to provide
account after termination, unless the transactions were
card number security information before you will be
The finance charge is calculated separately for
C. Foreign Transaction Fee (Finance Charge). If
Your Account is secured by all other shares you have
unauthorized. The card or cards you receive remain the
permitted to complete the transaction. In addition, you
purchases and cash advances. For purchases, the
your account is subject to a Foreign Transaction Fee
in any individual or joint account with the Credit
property of the Credit Union and you must recover and
may obtain cash advances from the Credit Union, from
finance charge is computed by applying the periodic
(finance charge), a fee may be added to your account
Union, except for shares in an Individual Retirement
surrender to the Credit Union all cards upon request or
other financial institutions that accept your card, and
rate to the average daily balance of purchases. To get
for transactions made outside of the United States or
Account or in any other account that would lose
upon termination of this Agreement whether by you or
from some automated teller machines (ATMs). (Not all
the average daily balance of purchases, we take the
in a foreign currency. Transactions made in a foreign
special tax treatment under state or federal law if
the Credit Union. If this is a joint account, the paragraph
ATMs accept your card.) If the Credit Union authorizes
beginning outstanding balance of purchases each
currency using a Visa branded card or processed by a
given as security. These other shares may be with-
on JOINT ACCOUNTS of this Agreement also applies to
ATM transactions with your card, it will issue you a
day and subtract any payments and/or credits that
network operated or affiliated with Visa will be subject
drawn unless you are in default under this agree-
termination of the account.
personal identification number (PIN). To obtain cash
we apply to the purchase balance (We do not add in
to a fee as set forth on the Disclosure accompanying
ment. You authorize the Credit Union to apply the
advances from an ATM, you must use the PIN issued
any purchases posted during the billing cycle.) This
this Agreement.
balance in your individual or joint share accounts to
14. CHANGING OR TERMINATING AUTHORIZED USERS
to you for use with your card. You agree that you will
gives us the daily balance of purchases. we add
d. Late Payment Fee. If your account is subject to a
pay any amounts due on your Account if you
Upon your request, we may issue additional cards for
all the daily balances of purchases for the billing cycle
should default.
authorized users that you designate. You must notify
not use your card for any transaction that is illegal
Late Payment Fee, the fee will be added to your ac-
together and divide the total by the number of days
us in writing of any termination of an authorized user's
under applicable federal, state, or local law. Even if
count when you do not make the required minimum
you use your card for an illegal transaction, you will
in the billing cycle. This gives us the average daily
Collateral securing other loans you have with the
right to access your account. Your letter must include the
payment by or within the number of days of the state-
balance of purchases. For cash advances, the finance
Credit Union may also secure this loan, except that a
name of the authorized user and your account number
be responsible for all amounts and charges incurred in
ment Payment Due Date set forth on the Disclosure
dwelling will never be considered as security for this
and/or any subaccount number issued to the authorized
connection with the transaction. If you are permitted to
charge is computed by applying the periodic rate to
accompanying this Agreement.
the average daily balance of cash advances. To get
account, notwithstanding anything to the contrary in
user along with the authorized user's card and any con-
obtain cash advances on your account, you may also
the average daily balance of cash advances, we take
e. Returned Payment Fee. If your account is subject to
any other agreement.
venience or other access checks issued to the authorized
use your card to purchase instruments and engage in
a Returned Payment Fee, the fee will be added to your
user. If you cannot return the authorized user's card or
transactions that we consider the equivalent of cash.
the beginning outstanding balance of cash advances
account when a payment is returned to you for any
11. DEFAULT You will be in default if you fail to
each day, add in any new cash advances, and subtract
access checks and if you request your account to be
Such transactions will be posted to your account as
make any minimum payment or other required
any payments and/or credits that we apply to the cash
reason.
closed, we will close your account and you may apply for
cash advances and include, but are not limited to,
payment by the date that it is due. You will be in
a new account.
wire transfers, money orders, bets, lottery tickets, and
advance balance. This gives us the daily balance of
f. Rush Fee. If your account is subject to a Rush Fee,
default if you break any promise you make under
casino gaming chips. This paragraph shall not be in-
cash advances. Then, we add all the daily balances
except as limited by applicable law, a fee may be added
this Agreement. You will be in default if you die, file
15. CREDIT REVIEW AND RELEASE OF INFORMATION
terpreted as permitting or authorizing any transaction
of cash advances for the billing cycle together and
to your account for each rush card that you request,
for bankruptcy or become insolvent, that is, unable
You authorize the Credit Union to investigate your credit
that is illegal.
divide the total by the number of days in the billing
providing delivery of the card is also available by stan-
to pay your obligations when they become due. You
standing when opening or reviewing your account.
cycle. This gives us the average daily balance of cash
dard mail service, without paying a fee for delivery.
will be in default if you make any false or misleading
You authorize the Credit Union to disclose information
3. PROMISE TO PAY - You promise to pay all charges
advances. Balance transfers are calculated in the
statements in any credit application or credit update.
regarding your account to credit bureaus and creditors
(purchases, cash advances, balance transfers, use of
same manner as cash advances.
8. PAYMENTS Each month you must pay at least the
You will also be in default if something happens that
who inquire about your credit standing. If your account
convenience checks or any other charge) made to your
minimum payment shown on your statement by the
account by you or anyone you authorize to use your ac-
6. FOREIGN TRANSACTIONS - Purchases and cash
the Credit Union believes may substantially reduce
is eligible for emergency cash and/or emergency card
date specified on the statement. You may pay more
advances made in foreign currencies will be debited
your ability to repay what you owe.
replacement services, and you request such services, you
count. You also promise to pay all finance charges and
frequently, pay more than the minimum payment or
agree that we may provide personal information about
other charges added to your account under the terms of
from your account in U.S. dollars. The exchange rate
pay the total new balance in full. If you make extra or
When you are in default, the Credit Union has the
you and your account that is necessary to provide you
this Agreement or another agreement you made with
between the transaction currency and the billing
larger payments, you are still required to make at least
right to demand immediate payment of your full ac-
with the requested service(s).
the Credit Union. If this is a joint account, the paragraph
currency used for processing international transac
the minimum payment each month your account has
count balance without giving you notice. If immediate
on JOINT ACCOUNTS also applies to your account.
tions is a rate selected by Visa from a range of rates
a balance (other than a credit balance). For our Visa
payment is demanded, you agree to continue paying
16. RETURNS AND ADJUSTMENTS - Merchants and
available in wholesale currency markets for the ap
Classic, the minimum payment is 2.00% of your total
finance charges at the periodic rate charged before
others who honor your card may give credit for returns or
4. PERIODIC RATES - The periodic rates applicable to
plicable central processing date, which rate may vary
purchases, cash advances, and balance transfers are
new balance, or $25.00, whichever is greater, plus the
default, until what you owe has been paid, and any
adjustments, and they will do so by sending the Credit
from the rate Visa itself receives or the government-
amount of any prior minimum payments that you have
shares that were given as security for your account
Union a credit which will be posted to your account. If
disclosed on the Disclosure that accompanies this
mandated rate in effect for the applicable central pro
not made, and any amount you are over your credit
may be applied towards what you owe.
your credits and payments exceed what you owe the
Agreement. Any penalty rate that may be imposed for
cessing date. The exchange rate used on the
limit. For our Visa Platinum, the minimum
Credit Union, the amount will be applied against future