DISCLOSURES
                     INDEX
                     ATM/DEBIT CARD DISCLOSURE .......................................... 1 - 2
                     CHECKING ACCOUNT DISCLOSURE .................................. 2 - 3
                     ELECTRONIC FUNDS TRANSFER ACT DISCLOSURE ....... 4 - 5
                     ELECTRONIC �WHOLESALE CREDIT� TRANSACTIONS ...........6
                     PRIVACY POLICY ................................................................... 7 - 8
                     ROYAL CREDIT UNION TRUTH IN 
                     SAVINGS DISCLOSURE ...................................................... 9 - 10
                     ROYAL FUNDS TRANSFER NOTICE .........................................11
                     VISA VARIABLE RATE CONSUMER
                     CREDIT CARD DISCLOSURE ............................................ 12 - 13
                     VISA VARIABLE RATE COMMERCIAL
                     CREDIT CARD DISCLOSURE ............................................ 14 - 15
                     YOUR ABILITY TO WITHDRAW FUNDS
                     AT ROYAL CREDIT UNION  ........................................................16
     ATM/DEBIT CARD DISCLOSURE
     Use of your Card and/or Personal Identi?cation Number (PIN) are governed by the  Foreign Transactions:
     Electronic Funds Transfer Act (EFT). The following terms and conditions also apply. If your card is used to initiate a cross border transaction, the transaction amount may be 
     You may use your ATM Card and PIN to:  converted to US dollars using the exchange rate selected by Visa or Mastercard/Cirrus 
       1. Obtain balance information on your savings account at an automatic teller  from the range of rates available in wholesale currency markets for the applicable central 
        machine (ATM).                      processing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself receives, 
       2. Withdraw cash from your savings account at an ATM. or the government-mandated rate in effect for the applicable central processing date. The 
       3. Make deposits to your savings account at a PULSE or CO-OP Network ATM. date of the conversion may differ from the transaction date and the posting date identi?ed 
                                            in the monthly statement for your account. All international transactions are charged up to 
     You may use your ATM/Debit Card and PIN to: two percent (2%) for the Visa International Service Assessment Fee or Mastercard Cross 
       1. Obtain balance information on your checking and savings account at an automatic Border fee.
        teller machine (ATM).
       2. Withdraw cash from your checking or savings account at an ATM. Limitation on Use of Card:
       3. Make deposits to your checking or savings account at a PULSE or CO-OP Network 1. You must maintain a Checking Account at Royal to be eligible for a Debit Card.
        ATM.                                 2. You may not:
       4. Transfer funds between your linked checking and savings account at an ATM. A) Request any transaction at a terminal if you know or are informed at the 
       5. Obtain cash advances if you have a Kwik Cash line of credit available when your  terminal or by a clerk that a terminal is malfunctioning or not operating.
        checking account is overdrawn. Cash advances will be deposited in increments of  B) Attempt any transaction at an ATM or POS terminal without the use of your 
        $100 into the checking account that is affected. Card and correct PIN, which will be furnished by Royal.
       6. Pay for purchases from your one designated checking account at merchants that  C) Attempt to initiate any transaction in connection with an account that has been 
        have agreed to accept the card and may request the PIN (POS transactions). closed by you or Royal that is subject to legal process or other encumbrance.
                                              D) Request a withdrawal or transfer of funds from an account:
     You may use your Debit Card without your PIN to:
       1. Pay for purchases from your checking account at places that display the Visa logo 1) If the withdrawal or transfer would overdraw the account or if the 
        or have agreed to accept the Debit Card. withdrawal would exceed any line of credit or other funds available to your 
       2. Obtain a cash advance from your checking account at a ?nancial institution that  account;
        displays the Visa logo.                 2) In an amount in excess of any dollar limitations imposed by the terminal 
       3. Fund recurring preauthorized payments. Your Visa debit card also allows you  owner.
        to conduct transactions on the PULSE debit network, which will generally require  E) Deposit funds to an account at a PULSE or CO-OP Network ATM:
        you to enter your PIN. Some merchants are authorized to accept non-Visa debit  1) By means of anything other than transfer from another account, U.S. 
        transactions without requiring you to enter your PIN. If you choose to sign to authorize  currency, or a completed negotiable instrument payable in U.S. dollars dated 
        a debit transaction, the transaction will be routed as a Visa transaction. Provisions  within six months prior to the date attempted deposit, drawn by, or properly 
        of your cardholder agreement that speci?cally relate to Visa transactions are  endorsed by you and does not violate any restrictions on the instrument;
        inapplicable to non-Visa debit transactions. 2) In a combined deposit amount greater than $10,000 or in an amount in 
                                                 excess of any dollar limitations imposed by the terminal owner, whichever is 
     Some of these services may not be available at all terminals. The time required to charge or 
                                                 less.
     credit your account after you use your card will depend on the location of the terminal and 
     the type of transaction. Any transaction or cash advances may be subject to authorization  F) Use your card for illegal transactions. Royal will terminate or withdraw any 
     by Royal Credit Union (Royal) or by a Visa authorization center. product or service if we become aware that you used it in an illegal manner or 
                                                for an illegal transaction. You agree to hold harmless and indemnify Royal and 
     Each time your card is properly used, you authorize Royal to debit or credit (whichever is 
                                                reimburse Royal for losses incurred as a result of using the card for any illegal 
     appropriate) your account for the total amount shown on any sales draft, receipt, or credit 
                                                transactions.
     voucher originated by use of the card whether or not it is signed by you. Royal is permitted 
     to handle such sales drafts, orders, and vouchers in the same way it handles authorized  3. Cash refunds will not be made to you on purchases made with your Debit Card. 
     checks drawn on your account.            If a merchant who honors your Debit Card gives you credit for merchandise returns or 
                                              adjustments, the merchant will do so by applying a credit to your account and giving 
     If you give your card number to a merchant to have on ?le, or for a recurring payment, 
                                              you a credit slip. Any claim or defense with respect to property or services purchased 
     we may send account updates to that merchant. This includes, but is not limited to: new 
                                              with your Debit Card must be handled by you directly with the merchant or other 
     expiration dates and new account/card numbers. If you wish to not have us send updates, 
                                              business establishment that accepts the Debit Card, and any such claim or defense 
     you may request us to not do so. Telephoning is the best way of doing this. Call us at 715-
                                              that you assert will not relieve you of your obligation to pay the total amount of the 
     833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in 
                                              sales draft plus any appropriate fees we may be authorized to make.
     person, or by writing us at:
                                             4. If any of your Royal accounts become overdrawn or past due, Royal may restrict 
     Debit Card Department                    your use of the card. If this action becomes permanent, you will be noti?ed within 30 
     Royal Credit Union                       days. Neither Royal nor the terminal owner is liable to you if the transaction is not 
     PO Box 970                               completed and you have violated any of these rules.
     Eau Claire, WI 54702-0970               5. Right to Stop Payment: You may stop payment of a preauthorized recurring 
                                              electronic fund transfer authorized with your Debit Card. To place a stop payment, call 
     Deposits Made Through an ATM:            Royal�s Member Service Department at 715-833-8111 or 1-800-341-9911; or write 
     Royal�s policy is to make available immediately up to $200 of your total funds deposited  us at PO Box 970, Eau Claire, Wisconsin, 54702-0970 in time for us to receive your 
     daily through a terminal. The remaining funds will become available in compliance with  request three business days or more before the payment is scheduled to be made. If 
     regulatory requirements. The balance of your deposited funds generally will be available the  you call, we may also require you to put your request in writing within 14 days after 
     beginning of the third business day following the day of deposit. your call. One-time only electronic fund transfers are not eligible for stop payment.  
     After we have made funds available to you and you have withdrawn the funds, you are still  Limitations on Royal�s Responsibilities:
     responsible for checks you deposit that are returned to us unpaid for any reason. The terminals, the PULSE or CO-OP Network, and any other system containing terminals 
     For determining the availability of your deposits made through a terminal, every day is  at which the card may be used are available for your convenience and except to the 
     a business day except Saturdays, Sundays, and federal holidays. If you make a deposit  extent provided in Section 910 of the Electronic Funds Transfer Act, Royal is not liable for 
     through a terminal before 2:30 pm on a business day that we are open, we will consider that  the unavailability for failure to operate of all or any part of any system. Except for its own 
     day to be the day of your deposit. If you make a deposit through a terminal after 2:30 pm or  negligence, Royal is not liable for any personal injury or tangible property damage suffered 
     on a day we are not open, we consider that the deposit was made on the next business day  or incurred by you through use or attempted use of the card at any terminal. Royal is not 
     we are open.                           responsible for the refusal of any merchant or terminal to honor the card.
     Longer Delays May Apply:               The card and PIN are provided solely for your use and convenience. If you furnish your 
     Funds you deposit by check may be delayed for a longer period under the following  card or PIN to another person, you shall be deemed to have authorized all transactions that 
     circumstances:                         may be accomplished using the card or PIN until you have given actual notice to Royal that 
       1. We believe a check you deposit will not be paid; further transactions are unauthorized. You shall be obligated to pay Royal the amount of any 
       2. You redeposit a check that has been returned unpaid; money, property, or services obtained by the authorized use of the card or PIN to the extent 
       3. You have overdrawn on your account repeatedly in the last six months; that Royal is unable to charge such amounts to the account, and you hereby authorize 
       4. There is an emergency, such as failure of communications or computer equipment. Royal to charge the amount of any such obligation to any other of your accounts at Royal. 
                                            You understand that Royal does not encourage the use of your card and/or PIN by people 
     We will notify you if we delay your ability to withdraw funds for any of these reasons, and we  who are not joint on your account. If you allow another person to use your card and/or PIN 
     will tell you when the funds will be available. The funds will generally be available no later  but do not tell us, Royal will treat all transactions made by that person as if the transactions 
     than nine (9) business days after the day of your deposit.  were made by an authorized user. It is your responsibility to control or terminate the use 
     All checks that Royal has authorized through a terminal for deposit or payment are credited  of your Card and/or PIN by such persons, and you will remain liable for any and all use 
     subject to collection, and the credit will be reversed if the check is not paid. All cash  by such persons. The card remains the property of Royal and shall be surrendered upon 
     deposits are received subject to veri?cation by Royal. If the reversal to a deposit overdraws  request. Royal may terminate your privilege of using of the Card and may withhold approval 
     the account, Royal may charge all or part of the de?ciency to any other account at Royal of  of any transaction at any time. Termination of privileges shall not affect your rights and 
     any Member authorized to use t he card, and the Member shall pay to Royal any de?ciency  obligations for transactions made with the card before your privileges were terminated.
     that cannot be paid out of such accounts.
     Fees: (See �Service Fees� Disclosure)
                                          - 1 -
     ATM/DEBIT CARD DISCLOSURE (CONT.)
     You shall at all times:
       1. Safely keep Card and PIN and not permit anyone else to use them;
       2. Not record the PIN on or near the card or otherwise disclose or make it available
        to anyone else;
       3. Use the card, PIN, and terminals only as instructed and only for purposes 
        authorized by Royal;
      4. Immediately report to Royal any loss, theft, disappearance, or known or 
        suspected unauthorized use of the card or any disclosure of the PIN. Immediate 
        noti?cation will limit your liability for unauthorized use as provided for in Royal�s 
        Electronic Funds Transfer Act Disclosure. Telephoning us is the best way of doing this. 
        Call us at 715-833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may 
        notify Royal in person, email member_services@rcu.org, or by writing us at:
        Debit Card Department 
        Royal Credit Union 
        PO Box 970 
        Eau Claire, WI 54702-0970
     Liability for Unauthorized Use:
     If you keep your Personal Identi?cation Number (PIN) on, with, or near your card, or in a 
     location accessible to others, you will be liable for any unauthorized use of the card and/or 
     PIN up to the maximum amount allowed by law.
     Agreement with Rules
     Your retention of, signature on, or use of the card constitutes your agreement to 
     comply with these rules as amended from time to time. This agreement and your use 
     of the card will be governed by the laws of the State of Wisconsin.
     CHECKING ACCOUNT DISCLOSURE
     TERMS AND CONDITIONS REGARDING YOUR CHECKING ACCOUNT In compliance with Regulation D of the Federal Reserve Board, you are limited to 
     SMART CHECKING                         six transactions per month from each of your savings or Money Market accounts 
       1. No monthly service fee.           without your physical presence at a branch or ATM. This includes but is not limited 
       2. No per item fee.                  to transactions by means of online banking/business online banking, CompuTeller, 
                                            check, preauthorized payments to a third party, telephoning Member Service, or by 
     SMART CHECKING PLUS                    automatic transfer due to insuf?cient funds. If you exceed these limitations, your 
       1. $700 minimum balance.             account may be subject to a fee or closed.
       2. No per item fee.
       3. Monthly fee* if balance falls below $700 at any time during the month. Any attempted Regulation D transaction after the sixth will be rejected.
     SMART START CHECKING                   If suf?cient available funds are still not available, Royal may clear the check, Debit Card, 
       1. No monthly service fee.           or preauthorized debit as a Courtesy Paid item. An account would become eligible once it 
       2. No per item fee.                  has been active for up to six months, has a positive ending balance for 30 consecutive days, 
                                            and has a total of $750 in deposits in 31 days. The account cannot have a negative balance 
     HEALTH SAVINGS ACCOUNT (HSA) CHECKING  for more than 15 consecutive days, and you cannot have a 30-day or greater past due loan. 
       1. Dividends are calculated daily, compounded and paid monthly. The dividend rate  Courtesy Pay is only applicable to check, Debit Card, and ACH checking debits on the 
        is effective at the beginning of each month.  account. The account may be removed from the Courtesy Pay program at any time without 
     Balancing your Checking Account:       notice to you. A fee will be deducted for each check, preauthorized debit, or Debit Card 
       1. If you are not familiar with balancing Checking Accounts, a Royal Financial Service transaction that is cleared.* Members are noti?ed that they may opt out of the Courtesy Pay 
        Representative will show you how to balance your accounts at no charge to you; or Program.
       2. If you should have problems balancing your Checking Account, Royal will  FOR Check or ACH item ONLY: If suf?cient available funds are still not available, 
        balance it for you; but there will be an hourly fee.* You must furnish Royal with a  the check or ACH item will be assessed a non-suf?cient funds (NSF) fee.* A NSF fee will 
        balanced statement from within the last three statement periods. Use the form  be deducted from your account for every item that did not have available funds on deposit 
        provided by Royal for balancing and use the completed form to show us you actually  at the time of presentment. For your bene?t, Royal will take a second look and attempt to 
        did have the account in balance.    clear the item once more before it is returned. If available funds have been deposited, after 
     Post-dated checks:                     presentment and before the return process, Royal will clear the item. However, if a suf?cient 
     Under no circumstances will Royal be liable for the payment or nonpayment of a  deposit has not been made the item will be returned. Royal may close a Checking Account 
     post-dated check.                      if that Checking Account is charged with an excess number of NSFs. Royal cannot honor 
                                            any check or ACH item on an account that has been closed. 
     Statements:
     While you have a Checking Account with Royal, statements will be mailed to you on a  If suf?cient available funds are still not available, the check, Debit Card, or 
     monthly basis unless you choose electronic statements.  preauthorized debit will be returned non-suf?cient funds (NSF). A fee will be deducted from 
                                            your account for every check, Debit Card, or preauthorized debit that is returned NSF.* ACH 
     Cost of printing checks:
                                            debits are cleared or returned the same day they attempt to post to the account. Royal may 
     If you have automatic Direct Deposit of your entire paycheck or government check to your 
                                            close a Checking Account if that Checking Account is charged with an excessive number 
     account at Royal, there will be a discount for check printing. The cost for printing your 
                                            of NSF�s. Royal cannot honor any check, Debit Card, or preauthorized debit on an account 
     checks will be deducted from your Checking Account. Check the �Service Fees� Disclosure 
                                            that has been closed.
     for current prices.
                                            Available funds are funds in the account that have not been authorized for another 
     Reject Fee: See �Service Fees� Disclosure
                                            transaction previously. Your available balance can decrease due to debit card transactions, 
     Inactive accounts:                     ACH items, checks, or any other transaction authorized, but not yet cleared. NSF and 
     Though a Member must maintain a minimum of $5 in their savings account to be a Member  Courtesy Pay fees are based on the available balance, not the actual balance.
     in good standing, we will assess a monthly fee to Members age 18+ with a checking 
                                            CHECKING WITH KWIK CASH PROTECTION
     account of $25 or less, inactive for six months or more, and with no other active services on 
     that account. See �Service Fees� Disclosure for current fees. Advances from Kwik Cash to cover overdrafts may not be made if any loan made by Royal 
                                            to the account holder is past due.
     Please note that if your Checking Account has a ZERO balance and no activity for SIX 
     months, Royal will automatically close the account. Kwik Cash line of credit limit for overdraft protection is zero (0) dollars until written 
                                            notice has been received from Royal advising that the limit has been changed.
     CHECKING WITHOUT KWIK CASH PROTECTION
                                            If a Checking Account does not contain suf?cient available funds to pay a check when 
     If a Checking Account does not contain suf?cient available funds to pay a check when 
                                            presented to Royal or to cover a withdrawal from an ATM, a Debit Card transaction, or any 
     presented to Royal or to cover a withdrawal from an ATM, a Debit Card transaction, or any 
                                            other preauthorized debit to the account, an attempt will be made to obtain the funds in the 
     other preauthorized debit to the account, an attempt will be made to obtain the funds. This 
                                            following order:
     will be done by transferring the available funds from your other deposit accounts to the 
     Checking Account in $100 increments or $250 increments from the Money Market Account. 1. A Kwik Cash (line of credit) Loan will be advanced in $100 increments up to 
                                              the approved line of credit limit, and the loan proceeds deposited in the Checking 
     Remember... a balance of $5 is required in the Primary Savings Account in order to keep 
                                              Account;
     your account open. The required $5 minimum balance in the Primary Savings Account 
     cannot be used to pay checks, Debit Card transactions, withdrawals from an ATM, or any  2. If the line of credit limit has been reached, available funds will be transferred from your 
     other preauthorized debit.
                                          - 2 -
     CHECKING ACCOUNT DISCLOSURE (CONT.)
        other accounts to the Checking Account in $100 increments or $250 increments from 
        your Money Market Account, and there will be a fee to the Checking Account for each 
        transfer.* The required $5 minimum balance in the Primary Savings Account cannot 
        be used to pay checks, Debit Card transactions, withdrawals from an ATM, or any 
        other preauthorized debit.
     In compliance with Regulation D of the Federal Reserve Board, you are limited to 
     six transactions per month from each of your savings or Money Market accounts 
     without your physical presence at a branch or ATM. This includes but is not limited 
     to transactions by means of online banking/business online banking, CompuTeller, 
     check, preauthorized payments to a third party, telephoning Member Service, or by 
     automatic transfer due to insuf?cient funds. If you exceed these limitations, your 
     account may be subject to a fee or closed.
     Any attempted Regulation D transaction after the sixth will be rejected.
     If suf?cient available funds are still not available, Royal may clear the check, Debit Card, 
     or preauthorized debit as a Courtesy Paid item. An account would become eligible once it 
     has been active for up to six months, has a positive ending balance for 30 consecutive days, 
     and has a total of $750 in deposits in 31 days. The account cannot have a
     negative balance for more than 15 consecutive days, and you cannot have a 30-day
     or greater past due loan. Courtesy Pay is only applicable to check, Debit Card, and
     ACH checking debits on the account. The account may be removed from the
     Courtesy Pay program at any time without notice to you. A fee will be deducted
     for each check, preauthorized debit, or Debit Card transaction that is cleared.*
     Members are noti?ed that they may opt out of the Courtesy Pay Program.
     FOR Check or ACH item ONLY: If suf?cient available funds are still not available, 
     the check or ACH item will be assessed a non-suf?cient funds (NSF) fee.* A NSF fee will 
     be deducted from your account for every item that did not have available funds on deposit 
     at the time of presentment. For your bene?t, Royal will take a second look and attempt to 
     clear the item once more before it is returned. If available funds have been deposited, after 
     presentment and before the return process, Royal will clear the item. However, if a suf?cient 
     deposit has not been made the item will be returned. Royal may close a Checking Account if 
     that Checking Account is charged with an excess number of NSFs. Royal cannot honor any 
     check or ACH item on an account that has been closed.
     If suf?cient available funds are still not available, the check, Debit Card, or 
     preauthorized debit will be returned non-suf?cient funds (NSF). A fee will be deducted from 
     your account for every check, Debit Card, or preauthorized debit that is returned NSF.* ACH 
     debits are cleared or returned the same day they attempt to post to the account. Royal may 
     close a Checking Account if that Checking Account is charged with an excessive number of 
     NSF�s. Royal cannot honor any check, Debit Card, or preauthorized debit on an account that 
     has been closed.
     Available funds are funds in the account that have not been authorized for another 
     transaction previously. Your available balance can decrease due to debit card transactions, 
     ACH items, checks, or any other transaction authorized, but not yet cleared. NSF and 
     Courtesy Pay fees are based on the available balance, not the actual balance.
     KWIK CASH PAYMENT METHOD OPTIONS
     If and when you use the overdraft protection with your Kwik Cash Loan, you may 
     choose to make the payments by one of the following methods:
       1. Transfer From Checking or Savings: The monthly payment will be made by 
         transferring money from your Checking or Savings Account to your Kwik Cash Loan.
       2. Payroll Payment: The monthly payment will be made on your Kwik Cash Loan by 
         Payroll Deduction. A Payroll Deduction card must be completed and signed.
       3. Over the Counter Payment: The monthly payment will be made on your Kwik Cash 
         Loan over-the-counter by you and by the due date set up for the loan at the time you 
         use the service.
     *See �Service Fees� Disclosure.
                                          - 3 -
     ELECTRONIC FUNDS TRANSFER ACT DISCLOSURE
     To our non-business Members who have or may authorize Electronic Fund Transfers  We will tell you the results of our investigation within 10 business days after we hear 
     (EFTs):                                  from you and will correct any error promptly. If we need more time, however, we may 
     The Electronic Fund Transfer Act and Regulations require that we disclose pertinent  take up to 45 days to investigate your concern or question. If we decide to do this, we 
     information to you about EFT�s to or from your account. By EFT�s we mean preauthorized  will provisionally recredit your account within 10 business days for the amount you 
     transactions to and from your account with us or by means of your Debit Card, ATM Card,  think is in error, so that you will have the use of the money during the time it takes 
     Bill Pay/Business Bill Pay, ACH, Electronic Check Conversion, CompuTeller, or online  us to complete our investigation. When we ask you to put your concern or question 
     banking/business online banking.         in writing and we do not receive it within 10 business days, we may not recredit your 
                                              account.
     If an EFT overdraws your account, you will be noti?ed and will agree to make immediate 
     payment to Royal of the amount of any such overdrafts together with any service fees Royal  The 10-day periods in the preceding paragraph may be extended to 20 business 
     may impose. Also, whenever your account is overdrawn, we have the right to return, unpaid,  days if the error involves a transfer to or from the account within 30 days after the ?rst 
     any checks or other orders on your account that are presented to Royal and to assess  deposit to the account was made.
     a service fee for making such returns. If your account has a Kwik Cash Loan associated  If the error involves an electronic transfer from your account to buy goods or services 
     with it, the terms and conditions contained in your Kwik Cash Loan Agreement (or other  direct from a merchant, a transfer initiated outside of the United States, or a transfer 
     applicable agreement) will control, with respect to overdrafts of your account regardless of  that occurred within 30 days after the ?rst deposit to the account was made, the time 
     whether they result from purchases, cash withdrawals, use of checks, or any EFT. period to investigate your complaint or question will be extended from 45 days to 90 
     These rules constitute an addition to all other agreements and regulations of Royal  days.
     governing accounts, which are accessible by EFT�s or indebtedness on which payments  If we decide there was no error, we will send you a written explanation within three 
     may be made by use of EFT�s. Any account directly or indirectly accessible with a PIN  business days after we ?nish our investigation and reverse any provisional credit 
     (Personal Identi?cation Number) or card will remain subject to the fees provided for in  we may have issued. You may ask for copies of the documents we used in our 
     the separate agreement or regulations covering that account. Royal reserves the right to  investigation.
     change the terms and conditions at a future date after giving you 21 days notice of such  II. PREAUTHORIZED EFT�S:
     change.
                                              A. Documentation of Transfers: If you have arranged to have direct 
     These rules may be amended by Royal at any time, and, subject to compliance with any  deposits made to your account at least once every 60 days from the same person or 
     applicable requirement of law concerning notice, such amendment shall be effective upon  company, you can call CompuTeller at 715-833-8168 or 1-800-762-6280, or log on 
     mailing or emailing by Royal of a copy of such amendment to Member at the address to  to online banking or business online banking at rcu.org to ?nd out if the deposit has 
     which Member�s statements are sent.      been made. You may also call Royal�s Member Service Department at 715-833-
     I. DISCLOSURES APPLICABLE TO ALL TYPES OF EFT SERVICES 8111 or 1-800-341-9911. If you pay for something with a check, you may authorize 
       A. Business Day Disclosure: Royal�s business days are Monday through Friday.  your check to be converted to an electronic fund transfer. You may also authorize 
        Holidays are not included.            merchants to electronically debit your account for returned check fees.
       B. Periodic Statements: You will get a monthly statement unless there are no    B. Internal Transfers: If you have authorized Royal to transfer funds from a share to
        transactions in a particular month. In any case you will get a statement at least  a loan that is for the exact payment amount and is scheduled to pay on the exact due 
        quarterly.                            date and funds are not available, Royal will retry the transfer for up to 10 days after 
       C. Account Information Disclosure: We will disclose information to third parties the due date. If the payment is not satis?ed at that time, it will be your responsibility to 
        about your account or the transfers you make: complete the missed transfer. Subsequent transfers will not occur until the loan has 
                                              been brought current. (Payment Sequence Balance Transfer)
        1. Where it is necessary for completing transfers or;
        2. In order to verify the existence and condition of your account for a third party,  If you have authorized Royal to transfer a speci?ed amount of funds from a share 
         such as, a credit bureau or;         account to a loan or share account on a speci?c day and funds are not available, it 
        3. In order to comply with government agency or court orders or whenever  will be your responsibility to complete the missed transfer. Subsequent transfers will 
         required by law or;                  continue as scheduled. (Scheduled Transfers)
        4. If you give us your written permission.   C. External Transfers: For outgoing transfers, funds must be in your Royal account 
       D. Liability for Failure to Make Transfers: If we do not complete a transfer to or  by 6:00 a.m. one business day prior to the Direct Payment date. If the Direct Payment 
        from your account on time or in the correct amount according to our agreement  date falls on a weekend or holiday, the transfer will be posted 1-2 business days later.
        with you, we will be liable for your losses or damages. However, there are some    D. Right to Stop Payment: If you have told us in advance to make regular 
        exceptions. We will not be liable, for instance: payments out of your account, you can stop any of these payments. To place a stop 
        1. If, through no fault of ours, you do not have enough money in your account to  payment, call Royal�s Member Service Department at 715-833-8111 or 1-800-
         make the transfer;                   341-9911; or write us at PO Box 970, Eau Claire, Wisconsin, 54702-0970 in time 
        2. If your funds are subject to legal process or other encumbrance restricting  for us to receive your request three business days or more before the payment is 
         such transfers;                      scheduled to be made. If you call, we may also require you to put your request in 
        3. If the transfer would go over the credit limit on your Visa or Kwik Cash line of  writing. If you order us to stop one of these payments three business days or more 
         credit;                              before the transfer is scheduled and we do not do so, we will be liable for your losses 
        4. If the system was not working properly and you knew about the breakdown  or damages. You are not permitted to stop payment on any purchase, withdrawal, 
         when you started the transfer;       payment or transfer originated by use of the Debit Card, ATM Card, Bill Pay/Business 
        5. If the transfer would be restricted as otherwise provided in regulations of the  Bill Pay, CompuTeller, or online banking/business online banking, and Royal has no 
         Federal Reserve Board;               obligation to honor any such stop payment request by you. You may, however, stop 
        6. If circumstances beyond our control (such as ?re or ?ood) prevent the  payment of a preauthorized recurring electronic fund transfer made with your credit 
         transfer, despite reasonable precautions that we have taken. There may be other  card or Debit Card. 
         exceptions stated in our agreement with you.   E. Notice of Varying Amounts: If these payments may vary in amount, the person
       E. Multiple Party Accounts: Each Member, who is a party to an account that is a  you are going to pay should tell you 10 days before each payment when it will be 
        joint account, hereby appoints each other Member, who is a party to such account,  made and how much it will be. You may choose instead to get this notice only when 
        as Member�s attorney with power to appoint one or more agents with power to use  your payment would differ by more than a certain amount from the previous payment 
        the PIN or card or make transfers to or from such account. Each Member shall  or when the amount would fall outside certain limits you set.
        indemnify Royal for any tax it may be required to pay under state statutes by reason  F. Limitations on Frequency of Transfers: In compliance with Regulation D of the
        of withdrawals or payments from the account, after the death of a Member, to any  Federal Reserve Board, you are limited to six transactions per month from each 
        person, or to the survivor in the case of a joint account. of your savings or Money Market accounts without your physical presence at 
       F. If You Furnish Your Card, Password, or PIN to Another Person: You shall be  a branch or ATM. This includes but is not limited to transactions by means of online, 
        deemed to have authorized all transactions, which may be accomplished using the  CompuTeller, check, preauthorized payments to a third party, telephoning Member 
        card, password or PIN until you have given actual written notice to Royal that further  Service, or by automatic transfer due to insuf?cient funds.
        transactions are unauthorized. You shall be obligated to pay Royal the amount of any  G. Fees that apply to Preauthorized EFT�s are detailed in the �Service Fees� 
        money, property, or services obtained by the authorized use of the card, password,  Disclosure.
        or PIN to the extent that Royal is unable to fee such amounts to the account; and you  H. Liability Disclosure: If your monthly statement shows transfers that you 
        hereby authorize Royal to fee the amount of any such obligation to any other of your  did not make and you do not contact us within 60 days after the statement was 
        accounts at Royal.                    provided to you, you may not get back any money lost after that time if your contacting 
       G. Error Resolution Procedures: In case of errors or questions about your EFT:  us would have prevented those losses. If extenuating circumstances (such as 
        Telephone Royal at 715-833-8111 or 1-800-341-9911; or write us at, PO Box 970,  extended travel or hospitalization) prevent your contacting us, the time period may be 
        Eau Claire, Wisconsin, 54702-0970; or email member_services@rcu.org as soon  extended.
        as you can, if you think your statement or receipt is wrong or if you need more 
                                             I.  Telephone Number and Address: If you believe that an unauthorized transfer 
        information about a transfer listed on the statement or receipt. We must hear from you 
        no later than 60 calendar days after you receive the FIRST statement on which the  from your account has occurred or may occur, call Royal at 715-833-8111 or 
        problem or error appeared.            1-800-341-9911, write Royal at PO Box 970, Eau Claire, Wisconsin 
                                              54702-0970, or email member_services@rcu.org.
        1. Tell us your name, account number, and con?rmation number (if any).
        2. Describe the error or the transfer you are unsure about, and explain as clearly
         as you can why you believe it is an error or why you need more information.
        3. Tell us the dollar amount of the suspected error.
        If you tell us orally, we require that you send us your concern or question in writing 
        within 10 business days.
                                          - 4 -
     ELECTRONIC FUNDS TRANSFER ACT DISCLOSURE (CONT)
     III. ATM / DEBIT CARD                   B. Limitations on Frequency of Transfers: You may use Bill Pay/Business Bill Pay
       A. Account Access:                     to make any number of payments from your Checking Account to any vendor on 
        You may use your ATM/Debit Card and PIN to: your list. There are no limitations on the number of CompuTeller or online transfers. 
        1. Obtain balance information on your savings account at an automatic teller  However, in compliance with Regulation D of the Federal Reserve Board, you are 
         machine (ATM).                       limited to six transfers per month from each of your Savings Accounts whether by 
        2. Withdraw cash from your savings account at an ATM. means of CompuTeller or online banking/business online banking, preauthorized 
        3. Make deposits to your savings account at a PULSE or CO-OP Network ATM. transfer, ACH withdrawal, telephoning Member Service, Member Service voice 
        4. Obtain balance information on your checking and savings accounts at an  mail, or by automatic transfer due to insuf?cient funds. If you exceed this limit those 
         Automated Teller Machine (ATM).      transactions will be denied.
        5. Withdraw cash from your checking or savings account at an ATM. C. Limitations on Dollar Amount of Transfers: You may make transfers or check 
        6. Make deposits to your checking or savings account at a PULSE or CO-OP  withdrawals up to the dollar amount of the available balance in your account. You may 
         Network ATM.                         make a check withdrawal from your checking, savings, or Kwik Cash accounts with no 
        7. Transfer funds between your linked checking and savings account at an ATM. limitation using CompuTeller or online banking/business online banking. While there is 
        8. Obtain cash advances if you have a Kwik Cash line of credit available when  no limit to the number of payments that may be authorized with Bill Pay/Business Bill 
         your checking account is overdrawn. Cash advances will be deposited in  Pay, you may make payments up to the maximum amount of $40,000.
         increments of $100 into the checking account that is affected. D. Fees for Transfers: Fees, if any, which apply to the Bill Pay/Business Bill Pay service
        9. Pay for purchases from your one designated checking account at merchants  are disclosed in the �Service Fees� Disclosure. Until Member is noti?ed by Royal to 
         that have agreed to accept the card and PIN. (POS Transactions) the contrary, Member will not be charged any transaction fees by Royal for use of 
        You may use your Debit Card without your PIN to: CompuTeller or online banking/business online banking.
        1. Pay for purchases from your checking account at places that display the Visa  E. Liability Disclosure: Contact us AT ONCE if you believe your PIN or password 
         logo or have agreed to accept the Debit Card. has been lost or stolen or money is missing from your account. You will not be liable 
        2. Obtain a cash advance from your checking account at a ?nancial institution  to Royal for more than $50 for unauthorized transfers if you immediately notify Royal 
         that displays the Visa logo.         of any loss, theft, disappearance or known suspected unauthorized use of the PIN.
        3. Fund recurring preauthorized payments. Your Visa debit card also allows  F. Telephone Number and Address: If you believe your PIN or password has been 
         you to conduct transactions on the PULSE debit network, which will generally  lost or stolen or that an unauthorized transfer from your account has occurred or may 
         require you to enter your PIN. Some merchants are authorized to accept non-Visa  occur, call Royal at 715-833-8111 or 1-800-341-9911, write Royal at PO Box 970, 
         debit transactions without requiring you to enter your PIN. If you choose to sign to  Eau Claire, Wisconsin 54702-0970 or email member_services@rcu.org.
         authorize a debit transaction, the transaction will be routed as a Visa transaction.  G. Inactive Accounts: Please note if you have not accessed your account using
         Provisions of your cardholder agreement that speci?cally relate to Visa transactions  CompuTeller or online banking/business online banking within a six month time 
         are inapplicable to non-Visa debit transactions. period, Royal may automatically unenroll you from these services. You may re-enroll 
        Some of these services may not be available at all terminals. The time required to  at any time. 
        charge or credit your account after you use your card will depend on the location of  V. ELECTRONIC CHECK CONVERSION
        the terminal and the type of transaction. Any transaction or cash advances may be  A. Account Access: You may authorize a merchant or other payee to make a 
        subject to authorization by Royal or by a Visa authorization center. one-time electronic payment from your checking account using information from your 
        Each time your card is properly used, you authorize Royal to debit or credit  check to:
        (whichever is appropriate) your account for the total amount shown on any sales  1. Pay for purchases.
        draft, receipt, or credit voucher originated by use of the card whether or not it is  2. Pay bills.
        signed by you. Royal is permitted to handle such sales drafts, orders, and vouchers in 
        the same way it handles authorized checks drawn on your account. B. Liability Disclosure: Contact us at once if you believe an electronic funds 
                                              transfer has been made without your permission using information from your check.
       B. Documentation of Transfers: You will have the option of receiving a receipt at 
        the time you make any transfer to or from your account using an ATM or Point of Sale  C. Telephone Number and Address: If you believe a transfer has been made using
        (POS) terminal or make purchases using your Debit Card in excess of $15. the information from your check without your permission:
       C. Limitations of the Frequency and Dollar Amounts of Transfers: � Call Royal Member Service at 715-833-8111 or 1-800-341-9911
        For security reasons, there are limitations on the number and dollar amount of cash  � Write to Royal at PO Box 970, Eau Claire, Wisconsin 54702-0970
        withdrawals you may make per day at an ATM or POS terminal. There are also  � Email member_services@rcu.org
        limitations on the total number and dollar amount of Visa merchant purchases or Visa 
        cash advances or Visa ATM withdrawals you may make each day.
        Royal reserves the right to make periodic risk assessments and to change your 
        maximum daily limits without notice. We will not reduce your daily limits below $100 
        without giving you prior notice.
        Individual terminals or terminal operators may also have limits on the frequency of 
        cash withdrawals or deposits performed at their terminals.
       D. Your Ability to Withdraw Funds: Royal�s policy is to make available immediately
        up to $200 of your total funds deposited daily through a terminal. The remaining funds 
        will become available in compliance with regulatory requirements. The balance of 
        your deposited funds generally will be available the beginning of the third business 
        day following the day of deposit. For determining the availability of your deposits 
        made though a terminal, every day is a business day except Saturdays, Sundays, 
        and federal holidays. If you make a deposit through a terminal before 2:30 pm, on 
        a business day that we are open, we will consider that day to be the day of your 
        deposit. If you make a deposit through a terminal after 2:30 pm or on a day we are 
        not open, we consider that the deposit was made on the next business day we are 
        open.
       E. Fees for Transfers: Fees that apply to ATM/Debit Cards are detailed in 
        the �Service Fees� Disclosure.
       F. Liability Disclosure: Contact us AT ONCE if you believe your card and/or PIN 
        has been lost or stolen or money is missing from your account. You will not be liable 
        to Royal for more than $50 for unauthorized transfers if you immediately notify Royal 
        of any loss, theft, disappearance or known suspected unauthorized use of the card 
        or PIN.
       G. Telephone Number and Address: If you believe your card or PIN has been lost
        or stolen or that an unauthorized transfer from your account has occurred or may 
        occur, call Royal at 715-833-8111 or 1-800-341-9911, write Royal at PO Box 970, 
        Eau Claire, Wisconsin 54702-0970, or email member_services@rcu.org.
     IV. COMPUTELLER/ONLINE BANKING/BUSINESS ONLINE BANKING/BILL PAY/
       BUSINESS BILL PAY
       A. Account Access: For any authorized account, you may use your online 
        password to pay bills directly from your Checking Account to any vendor on your 
        authorized vendor list. For any authorized account, you may use your CompuTeller/
        online banking/business online banking PIN to:
        1. Transfer funds between your Checking and Savings Account.
        2. Obtain cash advances, if you have Kwik Cash line of credit available, to be 
         transferred into Savings, Checking, or issued to you in a check.
        3. Transfer from Savings or Checking to make loan payments.
        4. Inquire on your accounts at Royal.
                                          - 5 -
     ELECTRONIC �WHOLESALE CREDIT� TRANSACTIONS
     (SUBJECT TO UNIFORM COMMERCIAL CODE ARTICLE 4A)
     To our business Members who have or may authorize electronic credit transactions on your 
     account.
     Royal�s Responsibilities:
     Provisional Payment: Credit given by us to you with respect to an automated clearing 
     house credit entry is provisional until we receive ?nal settlement for such entry through a 
     Federal Reserve Bank. If we do not receive such ?nal settlement, you are hereby noti?ed 
     and agree that we are entitled to a refund of the amount credited to you in connection with 
     such entry, and the party making payment to you via such entry (i.e., the originator of the 
     entry) shall not be deemed to have paid you in the amount of such entry.
     Notice of Receipt of Entry: Under the operating rules of the National Automated Clearing 
     House Association, which are applicable to ACH transactions involving your account, we 
     are not required to give next day notice to you of receipt of an ACH item, and we will not 
     do so. However, we will continue to notify you of the receipt of payments in the periodic 
     statements we provide to you.
     Choice of Law: We may accept on your behalf payments to your account which have been 
     transmitted through one or more Automated Clearing Houses (ACH) and which are not 
     subject to the Electronic Funds Transfer Act and your rights and obligations with respect to 
     such payments shall be construed in accordance with and governed by the laws of the state 
     of New York, as provided in the operating rules of the National Automated Clearing House 
     Association, unless it has been otherwise speci?ed in a separate agreement that the law of 
     some other state shall govern.
                                          - 6 -
     PRIVACY POLICY
                             WHAT DOES ROYAL CREDIT UNION
       FACTS                 DO WITH YOUR PERSONAL INFORMATION?
                             Financial companies choose how they share your personal information. Federal 
                             law gives consumers the right to limit some but not all sharing. Federal law also 
         Why?                requires us to tell you how we collect, share, and protect your personal information. 
                             Please read this notice carefully to understand what we do.
                             The types of personal information we collect and share depends on the product or 
                             service you have with us. This information can include:
                               � Social Security number, address, name, and income
                               � Account balance and transaction history
         What?
                               � Credit history and credit scores
                             When you are no longer our Member, we continue to share your information as 
                             described in this notice.
                             All ?nancial companies need to share members� personal information to run their 
                             everyday business. In the section below, we list the reasons ?nancial companies 
         How?                can share their members� personal information; the reasons Royal Credit Union 
                             chooses to share; and whether you can limit this sharing.
        Reasons we can share your personal information Does Share? Can you limit this sharing?
        For our everyday business purposes�
        Such as to process your transactions, maintain your 
                                                    Yes             No
        account(s), respond to court orders and legal investigations, 
        or report to credit bureaus
        For our marketing purposes�
                                                    Yes             No
        To offer our products and services to you
        For joint marketing with other ?nancial companies Yes       No
        For our af?liates� everyday business purposes�
                                                    Yes             No
        Information about your transactions and experiences
        For our af?liates� everyday business purposes�
                                                    No           We don�t share
        Information about your creditworthiness
        For nonaf?liates to market to you           No           We don�t share
                       Call 1-800-341-9911 or 715-833-8111; send us an email at member_services@rcu.org or 
       Questions
                       write to us at: Royal Credit Union, PO Box 970, Eau Claire, WI 54702-0970
                                          - 7 -
     PRIVACY POLICY (CONT.)
        What we do
                                   To protect your personal information from unauthorized access and use, 
        How does Royal Credit Union protect 
                                   we use security measures that comply with federal law. These measures 
        my personal information?
                                   include computer safeguards and secured ?les and buildings.
                                   We collect your personal information, for example, when you
                                   �   Open an account or apply for loan
                                   �   Apply for any credit union service
                                   �   You visit our website, provide us information on any online  
        How does Royal Credit Union collect 
                                     application or transaction, or information you send to us by email.
        my personal information?
                                   �   Use your credit or debit card or pay your bills
                                   �   Make deposits to or withdrawal from your accounts
                                   We also collect your personal information from others, including credit 
                                   bureaus or other companies.
                                   Federal law gives you the right to limit only
                                   �   Sharing for af?liates� everyday business purposes�information  
                                     about your creditworthiness
        Why can�t I limit all sharing? �   Af?liates from using your information to market to you
                                   �   Sharing for nonaf?liates to market to you
                                   State laws and individual companies may give you additional rights to 
                                   limit sharing.
        De?nitions
                                   Companies related by common ownership or control. They can be 
                                   ?nancial and non?nancial companies.
        Af?liates
                                   �   None
                                   Companies not related by common ownership or control. They can be 
                                   ?nancial and non?nancial companies.
        Nonaf?liates 
                                   �   Royal Credit Union does not share with nonaf?liates so they can  
                                     market to you, except for our joint marketing arrangements.
                                   A formal agreement between nonaf?liated ?nancial companies that 
                                   together market ?nancial products or services to you.
        Joint Marketing
                                   �   Our joint marketing partners include ?nancial service providers.
                                          - 8 -
     ROYAL CREDIT UNION TRUTH IN SAVINGS DISCLOSURE
     (Except as speci?cally described, the following disclosures apply to all accounts.) PRIMARY SAVINGS AND OTHER SECONDARY SAVINGS:
     Speci?c rates are enclosed on inserted rate sheets that may change from time to time.  Description of Account: This is the primary credit union �Savings� Account. You must ?ll out 
     Current rates on all savings instruments are always available by calling 715-833-8168. a membership card and maintain a $5 balance in a primary share account for membership 
                                            in the credit union, allowing you to vote at the annual meeting, if all voting requirements 
     1. Services Information                are met, and to obtain other credit union bene?ts and services. Secondary Savings can 
       In order to receive any services from Royal, the Member must open a Savings Account  be established to meet the Member�s needs for separate Savings Accounts. This includes 
       and maintain a $5 minimum balance. Though a Member must maintain a minimum of $5  Real Estate Escrow accounts. The Escrow accounts have restrictions for withdrawals for 
       in their Savings Account to be a Member in good standing, we will assess a monthly fee  other than tax or insurance purposes. (They all receive the same dividend rate and Annual 
       to Members age 18+ with Savings or Checking Accounts of $25 or less, inactive for six  Percentage Yield.)
       months or more, and with no other active services on that account.
                                            Dividends Compounded: Monthly
     2. Balance Information                 Dividends Credited: Monthly
       The minimum balance required to open each account is set forth in this packet. The  Minimum Opening Balance:  $5 for Primary Savings and $0 for any 
       minimum monthly balance required to avoid a service fee is set forth in this packet.     other Secondary Savings
       Dividends are calculated by the daily balance method that applies a daily periodic rate to  Minimum Monthly Balance:  $5 for Primary Savings and $0 for any 
       the principal in the account each day.                other Secondary Savings
     3. Nature of the Dividend              Balance Computation Method: Daily
       Dividends are paid from current income and available earnings after required transfers  Account Limitations:  Account Transaction Limitations Apply
       to reserves at the end of the dividend period. The dividend rate and annual percentage  Fees:  See �Service Fees� Disclosure 
       yield are the prospective rates and yields that Royal anticipates paying for the applicable 
       dividend period. The annual percentage yield assumes all dividends remain and are not  MONEY MARKET ACCOUNT:
       withdrawn from the account.          Description of Account: Our Money Market Account, with a minimum balance, offers you 
                                            premium rates and convenient withdrawal privileges. The account is limited to a maximum of 
     4. Rate Information
                                            six withdrawals per month without your physical presence at a branch. This includes but is 
       See Royal�s rate card, visit rcu.org, or call 715-833-8168 to ?nd the dividend rate 
                                            not limited to transactions by means of online banking/business online banking, CompuTeller, 
       and annual percentage yield on your accounts. All accounts are considered variable 
                                            check, preauthorized payments to a third party, telephoning Member Service, or by automatic 
       rate accounts except the certi?cate accounts and the ?xed IRA accounts that are 
                                            transfer due to insuf?cient funds. Over-the-counter transactions are unlimited.
       contractually ?xed rates. The dividend rate and annual percentage yield may change 
       monthly on the variable rate accounts as determined by the Board of Directors. The  Dividends Compounded: Monthly
       annual percentage yield assumes all dividends remain and is not withdrawn from the  Dividends Credited: Monthly
       account.                             Minimum Opening Balance: $10,000
     5. Compounding and Crediting           Minimum Monthly Balance: $10,000
       Dividends will be compounded and credited as set forth in the account description  Balance Computation Method: Daily
       portion of this packet. The dividend period for all accounts is monthly beginning on the  Account Limitations:  Limitations do apply as detailed in the  
       ?rst calendar day of the month and ending on the last calendar day of the month. The    disclosure. There is a minimum deposit of  
       exceptions to this are the certi?cates and the ?xed IRAs, which are detailed below.   $100 and a minimum check amount of $250. 
                                                             Tiered dividend rates are paid on the entire  
     6. Account Limitations                                  daily collected balance of your account. The  
       In compliance with Regulation D of the Federal Reserve Board, you are limited to    balance tiers are:  
       six transactions per month from each of your savings or Money Market accounts    $.01-$9,999.99; $10,000-$24,999.99;  
       without your physical presence at a branch or ATM. This includes but is not limited to    $25,000-$99,999.99; $100,000 and over. 
       transactions by means of online banking/business online banking, CompuTeller, check,    Account Transaction Limitations Apply
       preauthorized payments to a third party, telephoning Member Service, or by automatic  Fees:  See �Service Fees� Disclosure
       transfer due to insuf?cient funds.
       For Federal Reserve bank reporting purposes, this account consists of a transaction 
       category and a savings category. Royal may periodically transfer funds not routinely  CERTIFICATES (BOTH REGULAR AND MINI JUMBO):
       needed to pay debits between these two categories. If your account is one on which  Description of Account: Certi?cate accounts offer a preferred rate in exchange for your 
       dividends are paid, your dividend calculation will remain the same. Otherwise, the  commitment to leave funds on deposit for a set period of time. Early withdrawals are subject 
       savings category will be non-interest or non-dividend bearing and will be governed  to dividend penalty. Generally, we offer certi?cates with maturates of three, four, six, eight, 
       by the rules governing our other savings accounts indicated within the �Your Ability to  twelve, eighteen, thirty, forty eight, and seventy two months. We may offer a premium rate 
       Withdraw Funds at Royal Credit Union� section of this disclosure. This process will be  if the deposit is $50,000 (Mini Jumbo Certi?cate) or more. All rates disclosed are assuming 
       invisible to you and will not affect your available balance, the dividends you may earn,  that the dividends earned are left in the investment and compounded. Withdrawal of the 
       NCUA insurance protection, your monthly or quarterly statement, or any other features  earned dividends will reduce future earnings.
       of this account. This process does not count toward the maximum of six Regulation D 
                                            Dividends Compounded:  Monthly on all new certi?cates. Some older  
       transactions per month.
                                                             automatically renewable certi?cates have  
       Royal may close your savings and/or checking account if that account is charged    been allowed to continue, upon renewal, to  
       with an excessive number of NSFs. If, at the time of closure, your account contains a    have dividends compounded quarterly or  
       negative balance, the closure and the negative balance will be reported to a national    upon maturity if the Member chooses.
       credit reporting agency. If any of your accounts have a negative balance for an extended  Dividends Credited:  Monthly on all new certi?cates. Some older  
       period, the account will be closed and the negative balance will be reported to a national    automatically renewable certi?cates have  
       credit reporting agency.                              been allowed to continue, upon renewal, to  
       Provisional credit is given for items cashed or deposited at Royal. If the item is returned    have dividends credited quarterly or upon  
       unpaid for any reason, we have the right to reserve the provisional credit and you agree    maturity if the Member chooses.
       to reimburse us for the item. We reserve the right to automatically send the item to the  Minimum Opening Balance: $100
       paying bank a second time. If we do so, we will not charge your account for the amount  Minimum Monthly Balance: $100
       of the item or the fee. You agree to waive the notice of right of chargeback and authorize  Balance Computation Method: Daily
       re-presentment of the item without being given to you. A fee may be charged for such  Account Limitations:  Early withdrawal penalty will be applied. 
       returned item, see �Service Fees� Disclosure.          Penalties for certi?cates one year or less - 
                                                              equivalent of 90 days dividends; greater than 
     7. Accrual of Dividends
                                                              one year up to and including three years - 
       Dividends will begin to accrue on the cash and non-cash deposits (e.g., checks) on the 
                                                              equivalent of 180 days dividends; greater than 
       business day you make the deposit to your account. If you close your account before 
                                                              three years - equivalent of one year�s dividends. 
       accrued dividends are credited, accrued dividends will be paid.
                                                              Automatically renewable certi?cates will be 
     8. National Credit Union Share Insurance Fund            automatically extended for successive, like 
       All Member accounts in Royal are federally insured by the National Credit Union Share  maturity periods unless:
       Insurance Fund to at least $250,000.
                                                              a) Upon or within ten days after such original 
     ACCOUNT DESCRIPTIONS                                     or extended maturity date, this certi?cate is 
     (More detailed information is available upon request)    surrendered and presented for payment;
                                                              b) The credit union elects not to extend such 
                                                              maturity, in which case the certi?cate amount 
                                                              and any dividend will be paid to the depositor. 
                                                              Expiring certi?cate; upon maturity the certi?cate 
                                                              amount and any dividend will be paid to the 
                                                              depositor by transferring the amount into the 
                                                              Member�s Primary Savings Account.
                                            Fees:            See �Service Fees� Disclosure
                                          - 9 -
     ROYAL TRUTH IN SAVINGS DISCLOSURE (CONT.)
     EASY SAVE INDIVIDUAL RETIREMENT ACCOUNT (IRA): SMART CHECKING PLUS:
     Description of Account: IRAs are savings investments setup for the purpose of  Description of Account: This account offers you the convenience of withdrawing funds
     accumulating funds for retirement. All IRAs are regulated by the Internal Revenue  by checks or other remote means.
     Service. This investment has no term and can be added to periodically for the purpose of  Dividends Compounded: Monthly
     accumulating funds to put into a ?xed IRA. (Special rates and other terms apply.) Dividends Credited:  Monthly
                                            Minimum Opening Balance:   $700
     Dividends Compounded: Monthly
                                            Minimum Monthly Balance:  $700
     Dividends Credited: Monthly
                                            Balance Computation Method:  Daily
     Minimum Opening Balance: $5
                                            Account Limitations:   Limitations do apply to this account. A
     Minimum Monthly Balance: $5
                                                             minimum balance of $700 must be
     Balance Computation Method: Daily
                                                             maintained in the account or there will be a
     Account Limitations:  Minimum payroll deposit amount is $5.  
                                                             fee for the month that your balance falls
                       Also IRS regulations apply. This investment  
                                                             below the minimum. The fee will be on
                       option is not available for Sep IRA�s.
                                                             the last day of the month.
     Fees:             See �Service Fees� Disclosure
                                            Fees:            See �Service Fees� Disclosure
     FIXED RATE INDIVIDUAL RETIREMENT ACCOUNTS (IRA) 
                                            SMART START CHECKING:
     INCLUDING ROTH AND SEP:
                                            Description of Account: This account offers you the convenience of withdrawing funds
     Description of Account: IRAs are savings investments set up for the purpose of 
                                            by checks or other remote means.
     accumulating funds for retirement. All IRAs are regulated by the Internal Revenue Service. 
                                            Dividends Compounded: None
     The investments are in certi?cate instruments. (Special rates and other terms apply to these 
                                            Dividends Credited: None
     accounts.)
                                            Minimum Opening Balance: $0
     Dividends Compounded: Monthly          Minimum Monthly Balance: $0
     Dividends Credited: Monthly            Balance Computation Method: None
     Minimum Opening Balance: $1,000        Account Limitations: None
     Minimum Monthly Balance: $1,000        Fees:            No Checking fees associated with this account.
     Balance Computation Method: Daily                       Transaction and access to ATM may be   
     Account Limitations:  Early withdrawal penalties will be the same as                                                                         charged as detailed in the �Service Fees�     
                       the penalties disclosed under the certi?cate    Disclosure
                       section plus any penalties imposed by the  
      IRS.                                  HEALTH SAVINGS ACCOUNT (HSA) CHECKING:
     Fees:             See �Service Fees� Disclosure Description of Account: HSAs are savings investments set up for the purpose of
                                            accumulating funds for paying for quali?ed medical expenses of the account holder and
     FIXED RATE HEALTH SAVINGS ACCOUNT (HSA) CERTIFICATE: their dependents when they are covered by a High Deductible Health Plan (HDHP). This
     Description of Account: HSAs are savings investments set up for the purpose of  account offers you the convenience of withdrawing funds by check or ATM/Debit Card.
     accumulating funds for paying for quali?ed medical expenses of the account holder and  All HSAs are regulated by the Internal Revenue Service. (Special rates and terms apply to
     their dependents when they are covered by a High Deductible Health Plan (HDHP).  these accounts.)
     The investments are in a certi?cate instrument. (Special rates and terms apply to these  Dividends Compounded:  Monthly
     accounts.)                             Dividends Credited:   Monthly
                                            Minimum Opening Balance:  $0
     Dividends Compounded: Monthly          Minimum Average
     Dividends Credited: Monthly            Monthly Balance:   $0
     Minimum Opening Balance: $1,000        Balance Computation:  Daily
     Minimum Monthly Balance: $1,000        Account Limitations:   Tiered dividend rates are paid on the entire
     Balance Computation Method: Daily                       daily collected balance of your account. The
     Account Limitations:  Early withdrawal penalties will be the same as     balance tiers are: $0 to $999.99; $1,000 to
                       the penalties disclosed under the certi?cate     $4,999.99; $5,000 to $9,999.99; and $10,000
      section.                                               or more.
     Fees:             See �Service Fees� Disclosure Fees:   See �Service Fees� Disclosure
     VARIABLE RATE INDIVIDUAL RETIREMENT ACCOUNTS (IRA) 
     INCLUDING ROTH AND SEP:
     Description of Account: IRAs are savings investments set up for the purpose of 
     accumulating funds for retirement. All IRAs are regulated by the Internal Revenue Service. 
     The investments are two-year variable rate certi?cate instruments. (Special rates and other 
     terms apply to these accounts.)
     Dividends Compounded: Monthly
     Dividends Credited: Monthly
     Minimum Opening Balance: $5
     Minimum Monthly Balance: $5
     Balance Computation Method: Daily
     Account Limitations:  Minimum payroll deposit amount is $5. An 
                       early withdrawal penalty equal to 180 days  
                       dividends will be accessed on the amount  
                       of the withdrawal if the account holder is  
                       under 591/2 years old, plus any penalties  
                       imposed by the IRS.
     Fees:             See �Service Fees� Disclosure
     SMART CHECKING:
     Description of Account: This account offers you the convenience of withdrawing funds
     by checks or other remote means.
     Dividends Compounded:   None
     Dividends Credited:  None
     Minimum Opening Balance:   $0
     Minimum Monthly Balance:  $0
     Balance Computation Method:  None
     Account Limitations:  None
     Fees:             No Checking fees associated with this
                       account. Transaction and access to ATM may
                       be charged as detailed in the �Service
                       Fees� Disclosure.
                                          - 10 -
     ROYAL FUNDS TRANSFER NOTICE
     Royal Credit Union will transfer (a �funds transfer�) as shown on the payment order.  See 
     �Service Fees� Disclosure. Other ?nancial institutions involved in the funds transfer may 
     impose additional fees.
     We will not be liable to you if we do not act upon or delay acting upon any funds transfer 
     order if any of the following circumstances occur:
       �  Legal order
       �  Emergency situation
       �  Interruption of communication
       �  Equipment failure
       �  War
       �  Other circumstances beyond our control
       �  Potential violation of any government regulation
     Fedwire is the wire transfer system of U.S. Federal Reserve Banks.  We or other ?nancial 
     institutions involved may use Fedwire to make the funds transfer.  If any part of the funds 
     transfer is carried by Fedwire, your rights and obligations regarding the funds transfer are 
     governed by Regulation J of the U.S. Federal Reserve Board.  Your funds transfer may be 
     carried by means other than Fedwire.
     If you provide us with both the name and account number of the person you wish to receive 
     the funds, be aware that we may process the funds transfer based on the account number 
     alone.  This could occur even if that account number identi?es a person other than the 
     one you named.  Similarly, if you provide the name and number of the receiving ?nancial 
     institution (including any intermediaries), we may process the funds transfer based on the 
     ?nancial institution�s number alone, even if it is an institution different from the one you 
     named.   If the correct person does not receive payment, you are still obligated to pay us the 
     amount of your funds transfer order.  Additional charges may apply regardless of whether 
     the wire is accepted or returned.  Royal will not be held liable for these charges.
     If we receive your funds transfer order after our cutoff time, we will process your order the 
     next business day.  Our cutoff times are generally 11:00 AM for international wires and 
     2:00 PM for domestic wires.  We reserve the right to reject funds transfer orders with no 
     liability to you and with no obligation to pay you interest for the period before you receive 
     noti?cation.  We may require funds be collected from the drawer�s ?nancial institution prior 
     to initiating the funds transfer.  We also reserve the right to require additional information 
     about the funds transfer, including the purpose for sending it.  If your funds transfer order is 
     rejected, we will notify you orally or in writing.  
     Once we have received your funds transfer order you no longer have the right to change or 
     cancel it.  We may make a reasonable effort to accommodate your request, but we are not 
     liable to you for failures to make changes or cancel the order.  You agree to pay any costs or 
     losses we incur in our attempt to change or cancel your funds transfer order.
     Funds transfer orders will be listed on your normal periodic statement. To do so, you must 
     notify us immediately if you think there is an error.  You need to send us a written statement 
     of facts no later than 14 days after the date you receive the ?rst statement on which the 
     error appears.
     If you are requesting a funds transfer to be sent outside the United States, you understand 
     you do so at your own risk.  Royal Credit Union will not be liable for any reason if the funds 
     are not received or mis-applied during the funds transfer process.
     Royal Credit Union will not be liable for consequential damages in the event that loss is 
     sustained because it has failed to carry out instructions in a reasonable manner.
                                          - 11 -
     VISA VARIABLE RATE CONSUMER CREDIT CARD DISCLOSURE
     Keep This Notice for Future Use         6 (c) If you did not pay the previous monthly statement balance in full by the due
     As used in the Regulations, �you� and �your� means natural persons, which means each and  date shown on that statement, the interest rate as stated in Section 6 will be imposed 
     all of those who applied for or received or who signed or used a card. �Card� means each of  on the unpaid balance of credit purchases from the previous statement closing date 
     your Visa credit cards issued by Royal or its predecessor. �We,� �us,� and �our� mean Royal and  and on credit purchases made during the current billing cycle from the transaction 
     �account� means your credit card account with us. These regulations apply to cards issued to all  date and will continue to accrue until the closing date of the billing cycle preceding the 
     natural persons unless otherwise stated.  date on which the entire new balance is paid in full.
     1. Responsibility                         The balance of credit purchases subject to ?nance fee is the average daily outstanding 
       If you applied for and received a Card from us, you and all other persons obligated for  unpaid balance, which is determined by dividing the sum of the daily balances during 
       the card agree to these Regulations. If more than one person is obligated on a card, their  the billing cycle by the number of days in the cycle.  Each daily balance of credit 
       obligation shall be joint and several. Except for unauthorized use of a card, you agree to  purchases is determined by adding to the previous balance, new credit purchases 
       repay all debts and any ?nance fees, fees, and insurance premiums arising from use of  posted on that date, and subtracting each payment and credit on the date of receipt, 
       the Card on your account. For example, if you are a natural person, you agree to pay all  but excluding any unpaid ?nance fees, late, and any other fees.
       amounts owed as a result of use of the card or your account by you, your spouse, and your  7. Other Fees (See �Service Fees� Disclosure or visit rcu.org)
       minor children. You agree to pay all accounts owed as a result of use of the card or your 
       account by anyone else to whom you give the card or you authorize to use your account.  8. Security Interest
       If the Wisconsin Consumer Act (�WCA�) does not apply to the card or to your account, you  Each purchase and cash advance through your account is a loan by us to you in Wisconsin. 
       agree to pay to us all attorneys� fees incurred in collecting or attempting to collect amounts  You agree that the Wisconsin Consumer Act applies to all of these loans (the rate of ?nance 
       owed to us as a result of use of the card or your account. Your card may not be used for  fee and the penalties for violation of rate limitations will be governed by state law). If you 
       illegal transactions. The Credit Union will terminate or withdraw any product or service  give or have given us or the ?nancial institution named on your card a security interest in 
       if used in an illegal manner or for an illegal transaction. You agree to hold harmless and  personal or business property to secure all of your debts, these loans will also be secured 
       indemnify Royal and reimburse Royal for losses incurred as a result of using the card for any  by that property (except clothing, household furnishings, and deposit accounts). These loans 
       illegal transactions.                 will not be secured by any other property.
     2. Credit Line                         9. Default: Termination
       We will establish a credit line for you and advise you of its amount. You agree not to let the  You will be in default if you fail to make a payment, including a payment under paragraph 
       account balance exceed the credit line, but you remain responsible for payment even if it  2, on time, twice during any 12-month period. You will also be in default if your ability to 
       does. Any account balance in excess of the credit line is payable immediately. We reserve  repay us is materially reduced by bankruptcy or insolvency proceedings involving you, your 
       the right to increase or reduce your credit line from time to time without affecting your  death, or your failure to abide by these regulations. We have the right to demand immediate 
       obligation to pay the account balance. All Cards remain our property; and if we request, you  payment of your full account balance if you do not cure your default within 15 calendar days 
       must recover and surrender to us all cards we have issued on your account. after we send you a written notice of default. We have this right, without notice, if the default 
                                             is your third within 12 months, and we noti?ed you of the prior two and you cured those 
     3. Limitations of the Frequency and Dollar Amounts of Transfers defaults.
       For security reasons, there are limitations on the number and dollar amount of cash 
       withdrawals you may make per day at an ATM or POS terminal.  There also may be  Your privilege of using the card and the account shall expire on the date shown on the card 
       limitations on the total number and dollar amount of Visa merchant purchases or Visa cash  provided, however, if the card is used after the termination date, you shall remain responsible 
       advances or Visa ATM withdrawals you may make each day. for any fees made after the expiration date. You may terminate your account relationship with 
                                             us at any time by surrendering to us all of your cards, but you will remain liable to us for full 
       Royal reserves the right to make periodic risk assessments and to change your maximum  payment of any balance of your account. We may revoke your card at any time without prior 
       daily limits without notice.  We will not reduce your daily limits below $100 without giving you  noti?cation and without affecting your obligation to pay the account balance.
       prior notice.
                                             In the event of past due payments, a past due penalty rate not to exceed 18% annual 
       Individual terminals or terminal operators may also have limits on the frequency of cash  percentage rate for the underlying and penalty rate shall be applied until the account is 
       withdrawals or deposits performed at their terminals. brought current for six months.
     4. Payment Protection Fees (for consumer use only) 10. Monthly Payment
       If you are eligible and have elected to participate in one of our group payment protection  Unless we are prevented by law or unless we believe that your account is uncollectible, 
       programs, a premium fee based on the balance shown on your monthly statement will be  we will mail you a statement each month in which your account has a balance of $1 or 
       posted to your account as a miscellaneous fee during your statement period. If you wish  more provided, however, that if more than one person is obligated for a card, we need 
       to cancel your payment protection coverage, you must notify us in writing. If your payment  only to mail a statement to one of said persons. The fact that we do not send a monthly 
       protection is stopped for one of the reasons listed in your Borrower Security Contract, you  statement to each person obligated on a card shall not relieve any person to whom a 
       must re-enroll if you wish to have payment protection reinstated. monthly statement is not sent from liability on the account. This statement will show your 
     5. Promotional Visa Transfer Checks     previous balance, current transactions on your account, amount available under your credit 
       As part of a promotion, Royal cardholders may receive cash advance and/or balance  line, fees and ?nance fees, new balance and minimum payments due. Each month you 
       transfer checks which may be used to access their Visa credit line.  Under no circumstances  must pay at least the minimum payment by the due date on the statement. You may pay 
       will Royal be liable for the payment or nonpayment of a post-dated check.  If the account  more than the minimum payment; and if you pay the new balance in full, you may reduce 
       is delinquent or over the credit line when a check is presented for payment, the check will  or avoid additional ?nance fees unless you have a cash advance. Each minimum payment 
       be returned non-suf?cient funds (NSF).  Royal cannot honor any check on an account that  will be the greater of $25 or 2% of your new balance. A minimum payment is required for 
       has been closed.  Checks will only be honored when they are drawn by the Primary or Joint  each statement period in which there is a debit balance in your account; and any additional 
       Owner(s) of the account.              amount paid, while reducing your balance, will not prepay any future minimum payments. 
     6. Finance Fee                          Any past due minimum payment continues to be due immediately.
       The interest will be set on a variable rate. We may increase or decrease the annual  11. Preauthorized Payments
       percentage rate beginning with the ?rst billing cycle of the next calendar quarter and each  Upon your authorization, the preauthorized payments are to remain in full force and 
       calendar quarter thereafter. Each date on which the rate may be changed by us is called  effect until you cancel an online originated preauthorized payment using online banking/
       �change date.� The rate applicable to this card is based on an index. The annual percentage  business online banking, or provide Royal with a written request to terminate preauthorized 
       rate shall equal the highest prime rate published in the Wall Street Journal �Money Rate�  payments that were set up in writing. If you request to change your preauthorized payment, 
       tables on the last date of publication in the calendar month preceding each change date plus  the current preauthorization must ?rst be cancelled and a new preauthorized payment 
       a margin of 4.5 percentage points not to exceed the allowable usury ceiling. The minimum  request must be initiated.
       ?nance fee that will be imposed is $0.50. If we, on any change date, fail to increase the rate  If a preauthorized payment is returned unpaid, the payment to the credit card account 
       in accordance with changes in the index, we will not carry over and add any portion of that  will be reversed. Refer to �Service Fees� Disclosure.
       increase to any adjustment made on subsequent change dates.
                                             You further understand and agree that Royal shall not be responsible for any act or 
       In addition, there is a past due penalty rate such that the sum of the underlying interest and  failure to act on their part, except in the case of gross negligence or willful misconduct.  
       this fee shall equal 18% per annum. It is applied in this fashion: should there be a failure  Furthermore, you agree to hold Royal harmless from any claims, liabilities, attorneys� fees, 
       to have the account current for two months, then the interest rate, not to exceed 18% shall  and other costs and expenses of any and every kind and nature which may be incurred by 
       be imposed two months from that date and shall continue for a period of six months during  reason of their performance under the Credit Card Preauthorized Payment request.
       which there is no past due or payment less than called for in the note or agreement, in which 
       event the penalty rate shall be removed and the underlying rate applied as long as you are  12. Foreign Transactions
       current.                              If your card is used to initiate a cross border transaction, the transaction amount may 
                                             be converted to US dollars using the exchange rate selected by Visa or Mastercard/
       6 (a) Cash advance and balance transfer ?nance fees accrue on the outstanding daily   Cirrus from the range of rates available in wholesale currency markets for the applicable 
         balance from the date of advance or transfer, through the date paid. The balance of   central processing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself 
         cash advances subject to ?nance fee is the average daily outstanding unpaid balance,   receives, or the government-mandated rate in effect for the applicable central processing 
         which is determined by dividing the sum of the daily balances during the billing cycle   date. The date of the conversion may differ from the transaction date and the posting 
         by the number of days in the cycle. Each daily balance of cash advances is determined  date identi?ed in the monthly statement for your account. All international transactions 
         by adding any new cash advances as of the transaction date or the ?rst day of the    are charged up to two percent (2%) for the Visa International Service Assessment Fee or 
         billing cycle in which posted, whichever is later, to the previous balance excluding any   Mastercard Cross Border fee.
         unpaid ?nance fee, and subtracting each payment and credit on the date of receipt.
                                            13. Disputes
       6 (b) If you paid the previous monthly balance in full by the due date shown on  We are not responsible for the refusal or failure of any merchant, bank, or automated 
         that statement, the interest rate as stated in Section 6 will be imposed on credit  equipment to honor or accept your card. Except as indicated in the Billing Rights Summary 
         purchases you obtain through the use of your card that have not been paid by the due  below, we are not responsible for any goods or services you purchase with card credit and 
         date shown on the current statement on which the transaction is detailed. you must resolve all disputes directly with the merchant. It is your responsibility to contact 
         The balance of credit purchases subject to ?nance fee is the average daily outstanding  the merchant to cancel all preauthorized, recurring, and unauthorized charges. Canceling 
         unpaid balance, which is determined by dividing the sum of the daily balances during  the card will not stop charges posting to the account.
         the billing cycle by the number of days in the cycle. Each daily balance of credit 
         purchases is determined by adding to the previous balance, new credit purchases 
         posted on that date, and subtracting each payment as of the ?rst day of the billing 
         cycle, each credit on the date of receipt, but excluding any unpaid ?nance, late, and 
         any other fees.
                                          - 12 -
     VISA VARIABLE RATE CONSUMER CREDIT CARD DISCLOSURE (CONT.)
     14. Use                                YOUR BILLING RIGHTS
       You authorize us to pay from your account all items re?ecting purchases or cash advances 
                                            Keep This Notice for Future Use
       made with the Card in spite of the absence of your signature on a draft or the lack of 
                                            This notice contains important information about your rights and our responsibilities under the 
       presentation of the card.            Fair Credit Billing Act.
       Notify us at once at 1-800-853-0872 in the U.S. and 301-945-5785 (collect) out of the U.S.  In Case of Errors or Inquiries about Your Bill
       of any loss, theft, disappearance or possible unauthorized use of your card. Noti?cation  If you think your bill is wrong, or if you need more information about a transaction on your bill, 
       to us is given when steps have been taken as may be reasonably required in the ordinary  write us on a separate sheet of paper at:
       course of business to provide us with the pertinent information about the loss, theft, or 
       possible unauthorized use of a credit card. Noti?cation may be given, at your option, in  Royal Cardholder Services 
       person, by telephone at the numbers above, or in writing. Attn: Disputes & Inquiries 
       If you furnish your card or Personal Identi?cation Number (PIN) to another person; you shall  PO Box 970
       be deemed to have authorized all transactions that may be accomplished using the card or  Eau Claire, WI 54702-4702
       PIN until you have given actual notice to Royal that further transactions are unauthorized. 
       You shall be obligated to pay Royal the amount of any money, property, or services  In your letter, give us the following information:
       obtained by the authorized use of the Card or PIN to the extent that Royal is unable to  � Your name and account number;
       charge such amounts to the account; and you hereby authorize Royal to charge the amount  � The dollar amount of the suspected error;
       of any such obligation to any other of your accounts at Royal. You shall at all times:  � Describe the error and explain, if you can, why you believe there is an error. If you 
                                             need more information, describe the item you are unsure about;
       1.) Safely keep the card and PIN and not permit anyone else to use them;
                                            � Send a copy of the statement the disputed charge shows on.
       2.) Not record the PIN on or near the Card or otherwise disclose or make it available to   
         anyone else;                       We must hear from you no later than 60 days after we sent you the ?rst bill on which the error 
       3.) Use the card, PIN, and terminals only as instructed and only for purposes authorized  or problem appeared. You can telephone us at 1-800-853-0872 or write.
         by Royal;                          If you have authorized us to pay your credit card bill automatically from your savings or 
       Some terminal owners and or networks may impose additional transaction fees, which will  checking account, you can stop the payment on any amount you think is wrong. To stop the 
       be indicated at that terminal.       payment your letter must reach us seven business days before the automatic payment is 
                                            scheduled to occur.
       If you give your card number to a merchant to have on ?le, or for a recurring payment, 
       we may send account updates to that merchant. This includes, but is not limited to: new  Your Rights and Responsibilities After We Receive Your Written Notice
       expiration dates and new account/card numbers. If you wish to not have us send updates,  We must acknowledge your letter within 30 days unless we have corrected the error by then. 
       you may request us not to do so. Telephoning is the best way of doing this. Call us at 715- Within 90 days, we must either correct the error or explain why we believe the bill is correct.
       833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in  After we receive your letter, we cannot try to collect any amount you question or report you as 
       person, or by writing us at:         delinquent. We can continue to bill you for the amount you question, including ?nance fees, 
                                            and we can apply any unpaid amount against your credit limit. You do not have to pay any 
       Credit Card Department               questioned amount while we are investigating, but you are still obligated to pay the parts of your 
       Royal Credit Union                   bill that are not in question.
       PO Box 970 
       Eau Claire, WI 54702-0970            If we ?nd that we made a mistake on your bill, you will not have to pay any ?nance fees related 
                                            to any questioned amount. If we didn�t make a mistake, you may have to pay ?nance fees, and 
     15. Effect of and Changes in Regulations you will have to make up any missed payments on the questioned amount. In either case, we 
       These regulations are the contract that applies to all transactions on your account even  will send a statement of the amount you owe and the date that it is due. If you fail to pay the 
       though the sales, cash advances, or credit slips you sign contain different terms. We may  amount that we think you owe, we will report you as delinquent. However, if our explanation 
       change these regulations from time to time by sending you advance written notice and your  does not satisfy you and you write to us within ten days telling us that you still refuse to pay, we 
       use of the card or the account thereafter will indicate your agreement to those changes. To  must tell anyone we report you to that you have a question about your bill. We must also tell you 
       the extent the law permits, and we indicate in our notice, amendments will apply to existing  the name of anyone we reported you to. We must tell anyone we report you to that the matter 
       account balances as well as future transactions. Our delay in exercising or our failure to  has been settled between us when it ?nally is.
       exercise any of our rights is not a waiver of those rights, and no waiver is valid unless it is  Special Rule for Credit Card Purchases
       in writing and signed by us. You authorize us to investigate your credit standing at any time  If you have a problem with the quality of property or services that you purchased with a credit 
       and to disclose to others information relating to your credit standing. card, and you have tried in good faith to correct the problem with the merchant, you may have 
                                            the right not to pay the remaining amount due on the property or services. There are two 
                                            limitations on this right.
                                            (a) You must have made the purchase in your home state or if not within your state, within 100 
                                              miles of your current mailing address and;
                                            (b) The purchase price must have been more than $50.These limitations do not apply if we own 
                                              or operate the merchant or if we mailed you the advertisement for  the property or service. 
                                          - 13 -
     VISA VARIABLE RATE COMMERCIAL CREDIT CARD DISCLOSURE
     Keep This Notice for Future Use         6 (c) If you did not pay the previous monthly statement balance in full by the due
     As used in the Regulations, �you� and �your� means natural persons, which means each and  date shown on that statement, the interest rate as stated in Section 6 will be imposed 
     all of those who applied for or received or who signed or used a card. �Card� means each of  on the unpaid balance of credit purchases from the previous statement closing date 
     your Visa credit cards issued by Royal or its predecessor. �We,� �us,� and �our� mean Royal and  and on credit purchases made during the current billing cycle from the transaction 
     �account� means your credit card account with us. These regulations apply to cards issued to all  date and will continue to accrue until the closing date of the billing cycle preceding the 
     natural persons unless otherwise stated.  date on which the entire new balance is paid in full.
     1. Responsibility                         The balance of credit purchases subject to ?nance fee is the average daily outstanding 
       If you applied for and received a Card from us, you and all other persons obligated for  unpaid balance, which is determined by dividing the sum of the daily balances during 
       the card agree to these Regulations. If more than one person is obligated on a card, their  the billing cycle by the number of days in the cycle.  Each daily balance of credit 
       obligation shall be joint and several. Except for unauthorized use of a card, you agree to  purchases is determined by adding to the previous balance, new credit purchases 
       repay all debts and any ?nance fees, fees, and insurance premiums arising from use of  posted on that date, and subtracting each payment and credit on the date of receipt, 
       the Card on your account. For example, if you are a natural person, you agree to pay all  but excluding any unpaid ?nance fees, late, and any other fees.
       amounts owed as a result of use of the card or your account by you, your spouse, and your  7. Other Fees (See �Service Fees� Disclosure or visit rcu.org)
       minor children. You agree to pay all accounts owed as a result of use of the card or your 
       account by anyone else to whom you give the card or you authorize to use your account.  8. Security Interest
       If the Wisconsin Consumer Act (�WCA�) does not apply to the card or to your account, you  Each purchase and cash advance through your account is a loan by us to you in Wisconsin. 
       agree to pay to us all attorneys� fees incurred in collecting or attempting to collect amounts  You agree that the Wisconsin Consumer Act applies to all of these loans (the rate of ?nance 
       owed to us as a result of use of the card or your account. Your card may not be used for  fee and the penalties for violation of rate limitations will be governed by state law). If you 
       illegal transactions. The Credit Union will terminate or withdraw any product or service  give or have given us or the ?nancial institution named on your card a security interest in 
       if used in an illegal manner or for an illegal transaction. You agree to hold harmless and  personal or business property to secure all of your debts, these loans will also be secured 
       indemnify Royal and reimburse Royal for losses incurred as a result of using the card for any  by that property (except clothing, household furnishings, and deposit accounts). These loans 
       illegal transactions.                 will not be secured by any other property.
     2. Credit Line                         9. Default: Termination
       We will establish a credit line for you and advise you of its amount. You agree not to let the  You will be in default if you fail to make a payment, including a payment under paragraph 
       account balance exceed the credit line, but you remain responsible for payment even if it  2, on time, twice during any 12-month period. You will also be in default if your ability to 
       does. Any account balance in excess of the credit line is payable immediately. We reserve  repay us is materially reduced by bankruptcy or insolvency proceedings involving you, your 
       the right to increase or reduce your credit line from time to time without affecting your  death, or your failure to abide by these regulations. We have the right to demand immediate 
       obligation to pay the account balance. All Cards remain our property; and if we request, you  payment of your full account balance if you do not cure your default within 15 calendar days 
       must recover and surrender to us all cards we have issued on your account. after we send you a written notice of default. We have this right, without notice, if the default 
                                             is your third within 12 months, and we noti?ed you of the prior two and you cured those 
     3. Limitations of the Frequency and Dollar Amounts of Transfers defaults.
       For security reasons, there are limitations on the number and dollar amount of cash 
       withdrawals you may make per day at an ATM or POS terminal.  There also may be  Your privilege of using the card and the account shall expire on the date shown on the card 
       limitations on the total number and dollar amount of Visa merchant purchases or Visa cash  provided, however, if the card is used after the termination date, you shall remain responsible 
       advances or Visa ATM withdrawals you may make each day. for any fees made after the expiration date. You may terminate your account relationship with 
                                             us at any time by surrendering to us all of your cards, but you will remain liable to us for full 
       Royal reserves the right to make periodic risk assessments and to change your maximum  payment of any balance of your account. We may revoke your card at any time without prior 
       daily limits without notice.  We will not reduce your daily limits below $100 without giving you  noti?cation and without affecting your obligation to pay the account balance.
       prior notice.
                                             In the event of past due payments, a past due penalty rate not to exceed 18% annual 
       Individual terminals or terminal operators may also have limits on the frequency of cash  percentage rate for the underlying and penalty rate shall be applied until the account is 
       withdrawals or deposits performed at their terminals. brought current for six months.
     4. Payment Protection Fees (for consumer use only) 10. Monthly Payment
       If you are eligible and have elected to participate in one of our group payment protection  Unless we are prevented by law or unless we believe that your account is uncollectible, 
       programs, a premium fee based on the balance shown on your monthly statement will be  we will mail you a statement each month in which your account has a balance of $1 or 
       posted to your account as a miscellaneous fee during your statement period. If you wish  more provided, however, that if more than one person is obligated for a card, we need 
       to cancel your payment protection coverage, you must notify us in writing. If your payment  only to mail a statement to one of said persons. The fact that we do not send a monthly 
       protection is stopped for one of the reasons listed in your Borrower Security Contract, you  statement to each person obligated on a card shall not relieve any person to whom a 
       must re-enroll if you wish to have payment protection reinstated. monthly statement is not sent from liability on the account. This statement will show your 
     5. Promotional Visa Transfer Checks     previous balance, current transactions on your account, amount available under your credit 
       As part of a promotion, Royal cardholders may receive cash advance and/or balance  line, fees and ?nance fees, new balance and minimum payments due. Each month you 
       transfer checks which may be used to access their Visa credit line.  Under no circumstances  must pay at least the minimum payment by the due date on the statement. You may pay 
       will Royal be liable for the payment or nonpayment of a post-dated check.  If the account  more than the minimum payment; and if you pay the new balance in full, you may reduce 
       is delinquent or over the credit line when a check is presented for payment, the check will  or avoid additional ?nance fees unless you have a cash advance. Each minimum payment 
       be returned non-suf?cient funds (NSF).  Royal cannot honor any check on an account that  will be the greater of $25 or 2% of your new balance. A minimum payment is required for 
       has been closed.  Checks will only be honored when they are drawn by the Primary or Joint  each statement period in which there is a debit balance in your account; and any additional 
       Owner(s) of the account.              amount paid, while reducing your balance, will not prepay any future minimum payments. 
     6. Finance Fee                          Any past due minimum payment continues to be due immediately.
       The interest will be set on a variable rate. We may increase or decrease the annual  11. Preauthorized Payments
       percentage rate beginning with the ?rst billing cycle of the next calendar quarter and each  Upon your authorization, the preauthorized payments are to remain in full force and 
       calendar quarter thereafter. Each date on which the rate may be changed by us is called  effect until you cancel an online originated preauthorized payment using online banking/
       �change date.� The rate applicable to this card is based on an index. The annual percentage  business online banking, or provide Royal with a written request to terminate preauthorized 
       rate shall equal the highest prime rate published in the Wall Street Journal �Money Rate�  payments that were set up in writing. If you request to change your preauthorized payment, 
       tables on the last date of publication in the calendar month preceding each change date plus  the current preauthorization must ?rst be cancelled and a new preauthorized payment 
       a margin of 4.5 percentage points not to exceed the allowable usury ceiling. The minimum  request must be initiated.
       ?nance fee that will be imposed is $0.50. If we, on any change date, fail to increase the rate  If a preauthorized payment is returned unpaid, the payment to the credit card account 
       in accordance with changes in the index, we will not carry over and add any portion of that  will be reversed. Refer to �Service Fees� Disclosure.
       increase to any adjustment made on subsequent change dates.
                                             You further understand and agree that Royal shall not be responsible for any act or 
       In addition, there is a past due penalty rate such that the sum of the underlying interest and  failure to act on their part, except in the case of gross negligence or willful misconduct.  
       this fee shall equal 18% per annum. It is applied in this fashion: should there be a failure  Furthermore, you agree to hold Royal harmless from any claims, liabilities, attorneys� fees, 
       to have the account current for two months, then the interest rate, not to exceed 18% shall  and other costs and expenses of any and every kind and nature which may be incurred by 
       be imposed two months from that date and shall continue for a period of six months during  reason of their performance under the Credit Card Preauthorized Payment request.
       which there is no past due or payment less than called for in the note or agreement, in which 
       event the penalty rate shall be removed and the underlying rate applied as long as you are  12. Foreign Transactions
       current.                              If your card is used to initiate a cross border transaction, the transaction amount may 
                                             be converted to US dollars using the exchange rate selected by Visa or Mastercard/
       6 (a) Cash advance and balance transfer ?nance fees accrue on the outstanding daily   Cirrus from the range of rates available in wholesale currency markets for the applicable 
         balance from the date of advance or transfer, through the date paid. The balance of   central processing date, which rate may vary from the rate Visa or Mastercard/Cirrus itself 
         cash advances subject to ?nance fee is the average daily outstanding unpaid balance,   receives, or the government-mandated rate in effect for the applicable central processing 
         which is determined by dividing the sum of the daily balances during the billing cycle   date. The date of the conversion may differ from the transaction date and the posting 
         by the number of days in the cycle. Each daily balance of cash advances is determined   date identi?ed in the monthly statement for your account. All international transactions 
         by adding any new cash advances as of the transaction date or the ?rst day of the    are charged up to two percent (2%) for the Visa International Service Assessment Fee or 
         billing cycle in which posted, whichever is later, to the previous balance excluding any   Mastercard Cross Border fee.
         unpaid ?nance fee, and subtracting each payment and credit on the date of receipt.
                                            13. Disputes
       6 (b) If you paid the previous monthly balance in full by the due date shown on  We are not responsible for the refusal or failure of any merchant, bank, or automated 
         that statement, the interest rate as stated in Section 6 will be imposed on credit  equipment to honor or accept your card. Except as indicated in the Billing Rights Summary 
         purchases you obtain through the use of your card that have not been paid by the due  below, we are not responsible for any goods or services you purchase with card credit and 
         date shown on the current statement on which the transaction is detailed. you must resolve all disputes directly with the merchant. It is your responsibility to contact 
         The balance of credit purchases subject to ?nance fee is the average daily outstanding  the merchant to cancel all preauthorized, recurring, and unauthorized charges. Canceling 
         unpaid balance, which is determined by dividing the sum of the daily balances during  the card will not stop charges posting to the account.
         the billing cycle by the number of days in the cycle. Each daily balance of credit 
         purchases is determined by adding to the previous balance, new credit purchases 
         posted on that date, and subtracting each payment as of the ?rst day of the billing 
         cycle, each credit on the date of receipt, but excluding any unpaid ?nance, late, and 
         any other fees.
                                          - 14 -
     VISA VARIABLE RATE COMMERCIAL CREDIT CARD DISCLOSURE (CONT.)
     14. Use                                YOUR BILLING RIGHTS
       You authorize us to pay from your account all items re?ecting purchases or cash advances 
       made with the Card in spite of the absence of your signature on a draft or the lack of  Keep This Notice for Future Use
       presentation of the card.            This notice contains important information about your rights and our responsibilities under the 
       Notify us at once at 1-800-853-0872 in the U.S. and 301-945-5785 (collect) out of the U.S.  Fair Credit Billing Act.
       of any loss, theft, disappearance or possible unauthorized use of your card. Noti?cation  In Case of Errors or Inquiries about Your Bill
       to us is given when steps have been taken as may be reasonably required in the ordinary 
                                            If you think your bill is wrong, or if you need more information about a transaction on your bill, 
       course of business to provide us with the pertinent information about the loss, theft, or 
       possible unauthorized use of a credit card. Noti?cation may be given, at your option, in  write us on a separate sheet of paper at:
       person, by telephone at the numbers above, or in writing. Royal Cardholder Services 
       If you furnish your card or Personal Identi?cation Number (PIN) to another person; you shall  Attn: Disputes & Inquiries 
       be deemed to have authorized all transactions that may be accomplished using the card or  PO Box 970
       PIN until you have given actual notice to Royal that further transactions are unauthorized.  Eau Claire, WI 54702-4702
       You shall be obligated to pay Royal the amount of any money, property, or services 
       obtained by the authorized use of the Card or PIN to the extent that Royal is unable to  In your letter, give us the following information:
       charge such amounts to the account; and you hereby authorize Royal to charge the amount  � Your name and account number;
       of any such obligation to any other of your accounts at Royal. You shall at all times:  � The dollar amount of the suspected error;
       1.) Safely keep the card and PIN and not permit anyone else to use them; � Describe the error and explain, if you can, why you believe there is an error. If you 
       2.) Not record the PIN on or near the Card or otherwise disclose or make it  need more information, describe the item you are unsure about;
       available to anyone else;            � Send a copy of the statement the disputed charge shows on.
       3.) Use the card, PIN, and terminals only as instructed and only for purposes 
       authorized by Royal;                 We must hear from you no later than 60 days after we sent you the ?rst bill on which the error 
                                            or problem appeared. You can telephone us at 1-800-835-0872 or write.
       Some terminal owners and or networks may impose additional transaction fees, which will 
       be indicated at that terminal.       If you have authorized us to pay your credit card bill automatically from your savings or 
       If you give your card number to a merchant to have on ?le, or for a recurring payment,  checking account, you can stop the payment on any amount you think is wrong. To stop the 
       we may send account updates to that merchant. This includes, but is not limited to: new  payment your letter must reach us seven business days before the automatic payment is 
       expiration dates and new account/card numbers. If you wish to not have us send updates,  scheduled to occur.
       you may request us not to do so. Telephoning is the best way of doing this. Call us at 715-
       833-8111 or 1-800-341-9911. If you cannot notify us by phone, you may notify Royal in  Your Rights and Responsibilities After We Receive Your Written Notice
       person, or by writing us at:         We must acknowledge your letter within 30 days unless we have corrected the error by then. 
                                            Within 90 days, we must either correct the error or explain why we believe the bill is correct.
       Credit Card Department 
       Royal Credit Union                   After we receive your letter, we cannot try to collect any amount you question or report you as 
       PO Box 970                           delinquent. We can continue to bill you for the amount you question, including ?nance fees, 
       Eau Claire, WI 54702-0970            and we can apply any unpaid amount against your credit limit. You do not have to pay any 
                                            questioned amount while we are investigating, but you are still obligated to pay the parts of your 
     15. Effect of and Changes in Regulations
                                            bill that are not in question.
       These regulations are the contract that applies to all transactions on your account even 
       though the sales, cash advances, or credit slips you sign contain different terms. We may  If we ?nd that we made a mistake on your bill, you will not have to pay any ?nance fees related 
       change these regulations from time to time by sending you advance written notice and your  to any questioned amount. If we didn�t make a mistake, you may have to pay ?nance fees, and 
       use of the card or the account thereafter will indicate your agreement to those changes. To  you will have to make up any missed payments on the questioned amount. In either case, we 
       the extent the law permits, and we indicate in our notice, amendments will apply to existing  will send a statement of the amount you owe and the date that it is due. If you fail to pay the 
       account balances as well as future transactions. Our delay in exercising or our failure to  amount that we think you owe, we will report you as delinquent. However, if our explanation 
       exercise any of our rights is not a waiver of those rights, and no waiver is valid unless it is  does not satisfy you and you write to us within ten days telling us that you still refuse to pay, we 
       in writing and signed by us. You authorize us to investigate your credit standing at any time  must tell anyone we report you to that you have a question about your bill. We must also tell you 
       and to disclose to others information relating to your credit standing. the name of anyone we reported you to. We must tell anyone we report you to that the matter 
                                            has been settled between us when it ?nally is.
                                          - 15 -
     YOUR ABILITY TO WITHDRAW FUNDS AT ROYAL CREDIT UNION
     Applies to transaction accounts...     SPECIAL RULES FOR NEW ACCOUNTS
                                            If you are a new Member, the following special rules will apply during the ?rst 30 days your 
     DEPOSITS MADE IN PERSON AT ROYAL OFFICES account is open.
     Our policy is to make funds from your cash and check deposits available to you on the ?rst  Funds from electronic direct deposits to your account will be available on the day we receive 
     business day after the day we receive your deposit. Electronic direct deposits will generally  the deposit. Funds from deposits of cash, wire transfers, and the deposits of cashier�s, 
     be available on the day we receive the deposit. Once they are available, you can withdraw  certi?ed, teller�s, traveler�s, and federal, state and local government checks will be available 
     the funds in cash and we will use the funds to pay checks that you have written. on the ?rst business day after the day of your deposit if the deposit meets certain conditions. 
     After we have made funds available to you and you have withdrawn the funds, you are still  For example, the checks must be payable to you.  
     responsible for checks you deposited that are returned to us unpaid for any reason. Funds from all other check deposits will be available on the ninth business day after the day 
     If you make a deposit before the posted closing time of the of?ce you are using, we will  of your deposit.
     consider that day to be the date of deposit. However, for determining the availability of your  *This funds availability policy applies only to transaction accounts. For checks that are 
     deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. deposited to non-transaction accounts and primary Savings Account, longer holds may 
     DEPOSITS MADE THROUGH AN ATM           apply.
     Royal�s policy is to make available immediately up to $200 of your total funds deposited 
     daily through a terminal. The remaining funds will become available in compliance with 
     regulatory requirements. The balance of your deposited funds generally will be available the 
     second business day following the day of deposit.
     After we have made funds available to you and you have withdrawn the funds, you are still 
     responsible for checks you deposit that are returned to us unpaid for any reason.
     For determining the availability of your deposits made through a terminal, every day is 
     a business day except Saturdays, Sundays, and federal holidays. If you make a deposit 
     through a terminal before 2:30 pm on a business day that we are open, we will consider that 
     day to be the day of your deposit. If you make a deposit through a terminal after 2:30 pm or 
     on a day we are not open, we consider that the deposit was made on the next business day 
     we are open.
     DEPOSITS MADE THROUGH A NIGHT DEPOSITORY LOCATED AT A ROYAL OFFICE
     Funds from your deposits made through a night depository are posted to your account by 
     the close of the business day we receive your deposit. At that time, in most cases you can 
     withdraw the funds in cash, and we will use the funds to pay checks that you have written.
     After we have made funds available to you and you have withdrawn the funds, you are still 
     responsible for checks you deposit that are returned to us unpaid for any reason.
     For determining the availability of your deposits through a night depository, every day is a 
     business day except Saturdays, Sundays, and federal holidays. If you make a deposit before 
     8:00 am on a business day that we are open, we will consider that day to be the day of your 
     deposit. However, if you make a deposit after 8:00 am or on a day we are not open, we 
     consider that the deposit was made on the next business day we are open.
     DEPOSITS MADE FOR ONLINE ACCOUNT ORIGINATION OR THROUGH BILL PAY/
     BUSINESS BILL PAY 
     Funds from your deposits made through the ACH system or from your debit or credit card 
     for online account origination and inbound transfers through Bill Pay/Business Bill Pay 
     will be made available on the third business day after the deposit is received by Royal. At 
     that time, you can withdraw the funds for cash and we will use the funds to pay items that 
     have been submitted for payment from your account. Every day is a business day except 
     Saturday, Sunday, and federal holidays.
     After we have made funds available to you and you have withdrawn the funds, you are still 
     responsible for deposits you have made that are returned to us as unpaid for any reason.
     LONGER DELAYS MAY APPLY
     In some cases, we will not make all of the funds that you deposit by check available to you 
     on the ?rst business day after the day of your deposit. Depending on the type of check that 
     you deposit, funds may not be available until the second business day after the day of your 
     deposit. The ?rst $200 of your deposits, however, may be available on the ?rst business day.
     If we are not going to make all of the funds from your deposit available on the ?rst business 
     day, we will notify you at the time you make your deposit. We will also tell you when the 
     funds will be available. If your deposit is not made directly to one of our team members, or if 
     we decide to take this action after you have left the premises, we will mail you the notice by 
     the day after we receive your deposit.
     If we cash a check for you that is drawn on another ?nancial institution, we may withhold the 
     availability of a corresponding amount of funds that are already in your account. If withheld, 
     those funds would be available at the time funds from the check we cashed would have 
     been available if you had deposited it. For example, if we cash a $200 check for you, $200 
     of funds already in your account will not be available until the beginning of the third business 
     day after the day we cashed the check. We will not notify you, if we delay your ability to 
     withdraw funds for the reason described in this paragraph, and we will tell you when the 
     funds will be available.   
     If you will need the funds from a deposit right away, you should ask us when the funds will 
     be available.
     In addition, funds you deposited by check may be delayed for a longer period under  the 
     following circumstances:
       �  We believe a check you deposit will not be paid.
       �  You deposit checks totaling more than $5,000 on any one day.
       �  You redeposit a check that has been returned unpaid.
       �  You have overdrawn your account repeatedly in the last six months.
       �  There is an emergency, such as failure of computer or communications 
        equipment.
     We will notify you if we delay your ability to withdraw funds for any of these reasons, and we 
     will tell you when the funds will be available. They will generally be available no later than 
     the fourth business day after the day of your deposit.
                                          - 16 -
                                    800-341-9911 � rcu.org
     842 10/01 (Rev. 1/19)