Fort Worth Community Credit Union
Credit Card Agreement and Disclosure Statement 
For Your MasterCard or VISA Account

Notice: Read and retain this copy of your Credit Card Agreement and Disclosure Statement for future reference.

TERMS USED IN THIS AGREEMENT: This Agreement and Disclosure Statement covers your MasterCard and/or VISA  Account 
(“Account”) shown above. In this Agreement, the words “you” and “your” mean any person who signs this Agreement or uses the Card. 
“We,” “our,” and “us” means Fort Worth Community Credit Union. The “Card” means any credit card issued to you or those designated 
by you under the terms of this Agreement. “Use of the Card” means any procedure used by you, or someone authorized by you, to 
make a purchase or an advance whether or not the purchase or advance is evidenced by a signed written document. “Unauthorized 
use” means the use of your Card by a person, other than you, who does not have actual, implied, or apparent authority for such use, 
and from which you receive no benefit. In this Agreement, any plural terms shall be deemed singular and any singular terms shall be 
deemed plural when context and construction so require.

EXTENSION OF CREDIT: If your application is approved, we may, at our discretion, establish an Account in your name and cause 
one or more Cards to be issued to you or those designated by you. In such event, you authorize us to pay for your Account all items 
reflecting credit purchases, balance transfers, and cash advances obtained through use of the Card.

JOINT APPLICANT LIABILITY: If this Agreement is executed by more than one person, each of you shall be jointly and individually 
liable to us for all charges made to the Account, including applicable fees. In addition, you agree that each of you designates the other 
as agent for the purpose of making purchases extended under this Agreement and each use of your Account shall be an extension 
of credit to all. Notice to one of you shall constitute notice to all. Any joint cardholder may remove him/herself from responsibility for 
future purchases at any time by notifying us in writing. However, removal from the Account does not release you from any liability 
already incurred.

CONVENIENCE CHECKS: We may, at our discretion, issue checks to you which may be used for any purpose other than making 
a payment for credit to your Account. By signing such checks, you authorize us to pay the item for the amount indicated and post 
such amount as a cash advance to your Account. We do not have to pay any item which would cause the outstanding balance in 
your Account to exceed your credit limit. Checks  used  to  access  your  account  may  not  be  accepted  in  a  format  other  than  the 
checks received; unacceptable forms may include converting the checks to an e-check, a telephone initiated check, or other form. 
Charges that apply in connection with the use of Convenience Checks are as follows: Copy of Paid Convenience Check $5.00; 
Stop Payment on Convenience Check $20.00; Convenience Check Reorder Fee $4.00; Non-Sufficient Funds Check (NSF) 
$25.00 or an amount equal to the amount for which the Convenience Check is drawn, whichever is less. Fees will be assessed at the 
time they are incurred.

OTHERS USING YOUR ACCOUNT: If you allow anyone else to use your Card, you will be liable for all credit extended to such 
persons. You promise to pay for all purchases, balance transfers, and cash advances made by anyone whom you authorize to use 
your Card, whether or not you notify us that he or she will be using it. If someone else is authorized to use your Card and you want to 
end that person’s privilege, you must notify us in writing, and if he or she has a Card, you must return the Card with your written notice 
for it to be effective.

CREDIT LIMITS: You promise that payments we make for your Account resulting from use of the Card will at no time cause the 
outstanding balance of your Account to exceed your credit limit as established by us or as adjusted from time to time at our discretion.

PROMISE TO PAY: You promise to pay us in U.S. dollars for (a) all purchases, cash advances, and balance transfers made by you 
or anyone whom you authorize to use the Card or Account; (b) INTEREST CHARGES and other charges or fees; (c) collection costs 
and attorney’s fees as permitted by applicable law, and any costs incurred in the recovery of the Card; and (d) credit in excess of your 
credit limit that we may extend to you. At the end of each monthly billing cycle for which you have a balance on your Account, you will 
be furnished with a periodic statement showing (i) the “Previous Balance” (the outstanding balance in the Account at the beginning 
of  the  billing  cycle),  (ii)  the  amount  of  all  cash  advances,  purchases,  balance  transfers,  Late  Charges,  Annual  Fees,  INTEREST 
CHARGES, and other charges or fees posted to your Account during the billing cycle, (iii) the amount of all payments and credits 
posted to your Account during the billing cycle, and (iv) the “New Balance” which is the sum of (i) and (ii) minus (iii).

You agree to pay on or before the “Payment Due Date” shown on the monthly periodic statement the entire New Balance or a Minimum 
Payment equal to an amount which is at least 2% of the New Balance or $18.00, whichever is greater, plus any amount in excess 
of the credit limit established by us and any past due minimum payments. If the New Balance is $18.00 or less, you agree to pay it 
in full. You may make extra payments in advance of the due date without a penalty, and you may repay any funds advanced, credit 
extended, or amount outstanding at any time without a penalty for early payment. Regardless of the amount of any extra payment 
during a given month, a monthly payment will be required the following month if a balance remains in your Account.

COST OF CREDIT: You will pay an INTEREST CHARGE for all advances made against your Account. INTEREST CHARGES for 
cash advances, balance transfers, and convenience checks begin to accrue on the date of the advance. If you have paid your Account 
in full by the due date shown on the previous monthly statement, or there is no previous balance, you have not less than 25 days to 
repay your Account balance before an INTEREST CHARGE on new purchases will be imposed.  Otherwise, there is no grace period 
and new purchases will incur an INTEREST CHARGE from the date they are posted to the Account.

Except for the Share Secured MasterCard and Share Secured VISA Accounts, until the first day of the billing cycle that includes the 
(6) six month anniversary date of the opening of your Account, you will pay an INTEREST CHARGE for all advances made at the 
Introductory Rate daily periodic rate of 0.021644%, which has a corresponding ANNUAL PERCENTAGE RATE of 7.9%. Thereafter, 
and  at  all  times  for  the  Share  Secured  MasterCard  and  Share  Secured  VISA  Accounts,  the  periodic  rate  used  to  compute  the 
INTEREST CHARGE for all advances is as follows:

Platinum MasterCard and VISA                           

Share Secured Platinum MasterCard 
and VISA                           

Daily Periodic Rate    
        .027123%  -               
        .038082%                  

ANNUAL PERCENTAGE RATE

       9.9% -
                     13.9% 

        .027123%                                                    9.9% 

 
 
 
 
                 
 
 
 
 
 
 
                                            
 
 
 
 
 
The  INTEREST  CHARGE  is  figured  by  applying  the  periodic  rate  to  the  “Balance  Subject  to  INTEREST  CHARGE”  which  is  the 
“Average  Daily  Balance”  of  your  Account,  including  current  transactions.  The  Average  Daily  Balance  is  arrived  at  by  taking  the 
beginning balance of your Account each day, adding in any new cash advances (including balance transfers), and unless you pay 
your Account in full by the Payment Due Date shown on the previous monthly statement or there is no previous balance, adding in 
new purchases, and subtracting any payments or credits and unpaid INTEREST CHARGE. This gives us the daily balance. The daily 
balances for the billing cycle are then added together and divided by the number of days in the billing cycle. The result is the Average 
Daily Balance. The INTEREST CHARGE is determined by multiplying the Average Daily Balance by the number of days in the billing 
cycle and applying the periodic rate to the product.

No additional INTEREST CHARGES will be imposed on new purchases shown on your statement if the New Balance shown on the 
statement is paid in full by the Payment Due Date reflected on the statement. The Payment Due Date is not less than 25 days from 
the billing cycle closing date shown on your statement.

LATE PAYMENT FEE:  We will charge a Late Payment Fee of $25 or an amount equal to the Minimum Payment for the applicable 
statement  period,  whichever  is  less,  if  we  do  not  receive  the  required  minimum  payment  for  your  Account  within  15  days  of  the 
Payment Due Date.  

RETURNED PAYMENT FEE: We will charge a Returned Payment Fee of $25 or an amount equal to the Minimum Payment for the 
applicable statement period, whichever is less, each time you make a payment that is returned unpaid for any reason. We will charge 
this fee the first time a payment is returned unpaid, even if it is paid upon resubmission.

Late Payment Fees and Returned Payment Fees will be added to the balance of your Account and treated as a purchase. 

LIABILITY FOR UNAUTHORIZED USE: You may be liable for the unauthorized use of your Card. If you notice the loss or theft of 
your Card or a possible unauthorized use of your Card, you should call us or our designee immediately at:

(800) 817-8234 (Credit Union -Business Hours Only)
(800) 442-4757 (Credit Card Center - 24 Hours)

You may also write to us or our designee at:

Fort Worth Community Credit Union
c/o Credit Card Center
P.O. Box 815909
Dallas, TX 75381-5909

Although you may write to notify us of unauthorized use, calling us immediately at the telephone number above is the best way to keep 
your possible losses down.

Under MasterCard’s zero liability policy, you will not be liable for any unauthorized use of your MasterCard once you notify us orally 
or in writing of the loss, theft, or possible unauthorized use and you meet the following conditions: (1) you have exercised reasonable 
care with your Card; (2) you have not reported two or more incidents of unauthorized use of your Card within the previous 12 months; 
and  (3)  you  have  maintained  your  account  in  good  standing.  MasterCard’s  zero  liability  policy  does  not  apply  to  cash  advances 
obtained at an ATM.

Under VISA’s zero liability policy, you will not be liable for unauthorized use of your VISA Card once you notify us orally or in writing of 
the loss, theft, or possible unauthorized use. VISA’s zero liability policy does not apply if you are grossly negligent or fraudulent in the 
handling of your account or your Card, nor does it apply in the case of cash advances obtained at an ATM.

You will not be liable for any unauthorized use that occurs after you notify us. You may, however, be liable for unauthorized use that 
occurs before your notice to us. In any case, your liability will not exceed $50.00.

CREDITING OF PAYMENTS: We do not charge for payments made by regular mail service or any other standard payment methods 
we accept. If we charge a fee for any expedited payment service we offer, that fee will be disclosed at the time you request the 
service. All payments made on your Account at the address designated for payment on the monthly periodic statement or by any 
other approved payment methods will generally be credited to your Account on the date of receipt.  If the date of receipt for a mailed 
payment is not a business day, the payment may not be credited until the first business day following receipt. Payments received 
in  person  by  one  of  our  branch  employees  before  the  close  of  business  will  receive  same-day  credit.  All  minimum  payments  on 
your Account will be applied first to collection costs, then to any INTEREST CHARGE due as reflected on the most recent periodic 
statement, then to any fees due, and the remainder to the unpaid principal balance. Payments received in excess of the minimum 
required payment will be applied first to the balance with the highest interest rate, if applicable. Interest paid or agreed to be paid shall 
not exceed the maximum amount permissible under applicable law, and in any contingency whatsoever, if we shall receive anything 
of value deemed interest under applicable law that would exceed the maximum amount of interest permissible under applicable law, 
the excessive interest shall be applied to the reduction of the unpaid principal amount or refunded to you.

SECURITY:  YOU  SPECIFICALLY  GRANT  US  A  CONSENSUAL  SECURITY  INTEREST  IN  ALL  INDIVIDUAL  AND  JOINT 
ACCOUNTS YOU HAVE WITH US NOW AND IN THE FUTURE TO SECURE REPAYMENT OF CREDIT EXTENSIONS MADE 
UNDER THIS AGREEMENT. THE GRANTING OF THIS SECURITY INTEREST IS A CONDITION FOR THE ISSUANCE OF ANY 
CARD WHICH YOU MAY USE, DIRECTLY OR INDIRECTLY, TO OBTAIN EXTENSIONS OF CREDIT UNDER THIS AGREEMENT.                                                                                                                        

Shares and deposits in an Individual Retirement Account or any other account that would lose special tax treatment under state or 
federal law if given as security are not subject to the security interest you are giving.

Additional Security: If you have other loans with us, now or in the future, collateral securing those loans may also secure 
your obligations under this Agreement. Please read any security agreement you sign in order to determine if the collateral 
also secures your obligations under this Agreement and other agreements you have with us.

DEFAULT: You will be in default: (1) if you fail to make any payment on time; (2) if you fail to keep any promises you have made 
under this or any other agreement with us; (3) if you become insolvent or are the subject of an order of relief under Title 11 of the 
U.S. Code (Bankruptcy); (4) if anyone tries, by legal process, to take any of your money maintained with us; (5) if you have given us 
false or inaccurate information in obtaining your Card; or (6) if we reasonably believe that you are unable or unwilling to repay your 
obligations to us.
ACCELERATION: If you are in default, without notice to you we may accelerate your debt and call any amounts you owe immediately 
due and payable, plus INTEREST CHARGES, which shall continue to accrue until the entire amount is paid. You expressly waive any 
right to notice of our intention to accelerate and notice that your debt has been accelerated.

TERMINATION AND CHANGES: You may terminate this Agreement, by written notice, as to future advances at any time. We can 
terminate this Agreement at any time subject to such notice as may be required by applicable law. Termination by either party shall not 
affect your obligation to repay any payments made for your Account resulting from use of the Card as well as INTEREST CHARGES 
and other related charges. We may add to, change, or delete the terms of this Agreement, including the periodic rate, at any time 
subject to such notice as may be required by applicable law. If you use your Card or Account to make a purchase or cash advance or 
balance transfer after having been given notice of a change in terms, you agree that the existing balance in your Account at the time 
of that use will be subject to the new terms, as shall subsequent uses, to the extent permitted by law.

NOTIFICATION ADDRESS FOR INFORMATION REPORTED TO CONSUMER REPORTING AGENCIES: We may report the 
status and payment history of your Account to credit reporting agencies each month. If you believe that the information 
we have reported is inaccurate or incomplete, please notify us in writing at Fort Worth Community Credit Union, P.O. Box 
210848, Bedford, TX 76095. Please include your name, address, home telephone number and Account number.

RECEIPT  OF  AND  AGREEMENT  TO  TERMS  AND  CONDITIONS  OF  AGREEMENT:  By  using  the  Card,  you  agree  to  all  the 
terms  and  conditions  and  promise  to  perform  all  the  obligations,  requirements,  and  duties  contained  in  this  Agreement,  and  you 
acknowledge receipt of a copy of this Agreement.

CREDIT INVESTIGATION: In conjunction with your application for credit and, if approved, maintenance of your Account, you agree 
that we have the right to investigate your credit and employment history, to verify your credit references, to request and use credit 
reports, and to report the way you pay your Account to credit bureaus and other interested parties.

ADDITIONAL PROVISIONS: Each provision of this Agreement must be considered part of the total Agreement and cannot in any 
way be severed from it. However, if any provision of this Agreement is finally determined to be void or unenforceable under any law, 
rule, or regulation, all other provisions of this Agreement will remain valid and enforceable. You understand that this Agreement is 
performable in the county and state of the Credit Union shown above in this Agreement, and the validity, construction, and enforcement 
of this Agreement shall be governed by applicable federal law and the laws of the state in which the Credit Union shown above is 
primarily located. We do not warrant any merchandise or services purchased by you with the Card. All purchases and cash advances 
are  extended  at  the  option  of  the  merchant  or  cash-advancing  financial  institution  and  we  are  not  responsible  for  the  refusal  of 
any merchant or financial institution to honor your Card. The Card remains our property at all times, and you agree to immediately 
surrender the Card upon demand. You agree to pay all reasonable costs of collection, including court costs and attorney’s fees, 
and any costs incurred in the recovery of the Card. We can accept late payments or partial payments, or checks or money orders 
marked “payment in full” without losing any of our rights under this Agreement. We can also waive or delay enforcing any of our rights 
under this Agreement without losing our right to enforce them in the future. You expressly waive presentment for payment, demand, 
protest, and notice of protest and dishonor of same. You agree to give us prompt notice of any change in your name, mailing address, 
telephone number or place of employment.

You may not use your Card for any illegal transaction. You agree that we may decline to process any transaction which we believe 
in good faith to be for an illegal purpose. You agree that we will not be liable for declining to process any such transaction. If we do 
process any transaction which ultimately is determined to have been for an illegal purpose, you agree that you will remain liable to 
us under this Agreement for any such transaction notwithstanding its illegal nature. You agree that any illegal use of the Card will be 
deemed an act of default under this Agreement. You further agree to waive any right to take legal action against us for your illegal use 
of the Card and to indemnify and hold us, VISA International, Incorporated and/or MasterCard International, Incorporated harmless 
from and against any lawsuits, other legal action, or liability that results directly or indirectly from such illegal use.

For VISA Cardholders, you acknowledge that we may provide personal data concerning you to VISA U.S.A., its Members, or their 
respective contractors for the purpose of providing you with VISA Emergency Cash and Emergency Card Replacement Services, and 
you consent to the release of your information for these purposes.

If you effect an international transaction with your MasterCard, MasterCard International will convert the charge into a U.S. dollar 
amount. MasterCard International will use its currency conversion procedure, which is disclosed to institutions that issue MasterCard 
cards. Currently, the currency conversion rate used by MasterCard International to determine the transaction amount in U.S. dollars 
for such transactions is generally either a government-mandated exchange rate or a wholesale exchange rate selected by MasterCard 
International for the applicable currency on the day the transaction is processed, which rate may differ from the applicable rate on the 
date the transaction occurred or when the transaction is posted to your Account. We will charge a Foreign Transaction Fee in U.S. 
dollars of up to 1% of the transaction amount (.9% for the MasterCard Issuer Cross-border Assessment and .1% for the MasterCard 
Currency  Conversion  Assessment)  on  all  international  purchase,  cash  disbursement,  and  Account  credit  transactions,  whether 
originally made in U.S. dollars or converted from a foreign currency. There is no grace period within which to repay international 
transactions in order to avoid the Foreign Transaction Fee.

If you effect an international transaction with your VISA Card, the rate of exchange between the transaction currency and the billing 
currency used for processing the international transaction will be a rate selected by VISA from the range of rates available in wholesale 
currency markets for the applicable central processing date, which rate may vary from the rate VISA itself receives or the government-
mandated rate in effect for the applicable central processing date; and in each instance, a Foreign Transaction Fee in U.S. dollars of 
up to 1% of the transaction amount. The Foreign Transaction Fee will apply to all international purchases, cash disbursements, and 
account credit transactions, whether originally made in U.S. dollars or converted from a foreign currency. There is no grace period 

within which to repay international transactions in order to avoid the Foreign Transaction Fee.

Your Billing Rights: Keep this Document for Future Use

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.

What to Do if You Find a Mistake on Your Statement

If you think there is an error on your statement, write to us at:

Fort Worth Community Credit Union
c/o Credit Card Center
P.O. Box 815909
Dallas, TX 75381-5909

In your letter, give us the following information:

• Account information: Your name and account number. 
• Dollar amount: The dollar amount of the suspected error. 
• Description of problem: If you think there is an error on your statement, describe what you believe is wrong and why you believe 
it is a mistake.

You must contact us:

• Within 60 days after the error appeared on your  statement. 
• At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential 
errors and you may have to pay the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:

1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already 
corrected the error.
2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe your statement is correct.

While we investigate whether or not there has been an error:

• We cannot try to collect the amount in question, or  report you as delinquent on that amount.
• The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
• While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
• We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:

•  If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. 
• If we do not believe there was a mistake: You will have to pay the amount in question along with applicable interest and fees. We 
will send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not 
pay the amount we think you owe. 

If you receive our explanation but still believe your statement is wrong, you must write to us within 10 days telling us that you still 
refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your statement. 
We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when 
the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is 
correct.

Your Rights if You are Dissatisfied with Your Credit Card Purchases

If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to 
correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this 
right, all of the following must be true:

1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase 
price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we 
mailed to you, or if we own the company that sold you the goods or services.)

2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that 
accesses your credit card account do not qualify.

3. You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, 
contact us in writing at:

Fort Worth Community Credit Union
c/o Credit Card Center
P.O. Box 815909
Dallas, TX 75381-5909

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell 
you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent.

New York & Vermont Residents: Upon your request, we will inform you of the name and address of each credit-reporting agency from 
which we obtained a credit report relating to you. New York residents may request a comparative listing of credit card rates, fees, and 
grace periods by writing to: Public Information, New York State Banking Department, 2 Rector Street, New York, NY 10006-1894 or 
by calling 1-800-522-3330.

California Residents: (1) You have the right to prohibit us from disclosing to marketers of good marketing informa tion concerning you 
that discloses your identity. You may exercise your right by calling us at 1-800-820-8302; (2) If you are a married applicant you may 
apply for credit in your own name; (3) Applicants may, after credit approval, use the credit card up to its credit limit and may be liable 
for amounts extended under the plan to any joint applicant; (4) As required by law, you are hereby notified that a nega tive credit report 
reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.

Maine Residents: Consumer Reports (credit reports) may be requested in connection with this application. Upon request, you will be 
informed whether or not a consumer report was requested and, if it was, of the name and address of the consumer reporting agency 
that furnished the report.

Ohio  Residents:  The  Ohio  laws  against  discrimination  re quire  that  all  creditors  make  credit  equally  available  to  all  credit  worthy 
customers, and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights 
Commission administers compliance with this law.

Rhode Island: Consumer reports may be requested with this application.

Wisconsin Residents: Wisconsin law provides that no agreement, court order or individual statement applying to marital property will 
affect a creditor’s interests unless prior to the time credit is granted the creditor is furnished with a copy of the agreement, court order 
or statement, or has actual knowledge of the adverse provision.

CUSTOMER SERVICE: 1-800-442-4757 – 24 hours a day/7 days a week. (Please have account information available.)

FTWCCU 2017
All Rights Reserved  
Rev.1/2017 197APL

NCUA

National Credit Union Administration, a U.S. Government Agency

Federally insured by NCUA