financial statement and updated information upon request. We may investigate your 
credit directly or through a credit reporting agency.

follow all of the rules above, you do not have to pay the first $50 of the amount you 
question even if your bill is correct.

15. LOSS OR THEFT OF VISA CREDIT CARD.

You agree to notify us immediately of the loss, theft or unauthorized use of your 
Credit Card by calling 1-800-654-7728 or by writing PSCU Customer Service, PO Box 
31112, Tampa, FL 33631-3112. If you notify us of your lost or stolen Credit Card after 
discovery, you may not be liable for any losses related to credit transactions. This zero 
liability will apply provided you were not grossly negligent or fraudulent in handling 
your Card, otherwise your liability for unauthorized Visa Credit Card transactions shall 
not exceed $50. You and any guarantor of this Agreement agree the liability limits in 
this section will not apply to your guarantor’s obligations for use of the Card, including 
the unauthorized use of the Card.

16. BILLING ERRORS NOTICE RIGHTS FOR VISA CREDIT CARD 

TRANSACTIONS.
Keep this document for future use. This notice tells you about your rights and our 

responsibilities under the Fair Credit Billing Act.

What To Do If You Find A Mistake On Your Statement. If you think there is an 

error on your statement, write to us at: Inspirus Credit Union
P.O. Box 576, Seattle WA 98111-0576. 

In your letter, give us the following information:

•
•
•

Account information: Your name and account number.
Dollar amount: The dollar amount of the suspected error.
Description of problem: If you think there is an error on your bill, describe what 
you believe is wrong and why you believe it is a mistake.
You must contact us:

• Within 60 days after the error appeared on your statement.
•

At least 3 business days before an automated payment is scheduled, if you want 
to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing. You may call us, but if you 
do, we are not required to investigate any potential errors and you may have to pay 
the amount in question.

What Will Happen After We Receive Your Letter. When we receive your letter, we 

must do two things:

1.  Within 30 days of receiving your letter, we must tell you that we received your letter. 

We will also tell you if we have already corrected the error.

2.  Within 90 days of receiving your letter, we must either correct the error or explain 

to you why we believe the bill is correct.

While we investigate whether or not there has been an error:

• We cannot try to collect the amount in question or report you as delinquent on that 

•

amount.
The  charge  in  question  may  remain  on  your  statement,  and  we  may  continue  to
charge you interest on that amount.

• While you do not have to pay the amount in question, you are responsible for the

remainder of your balance.

• We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:

•

•

If  we  made  a  mistake: You  will  not  have  to  pay  the  amount  in  question  or  any
Interest Charges or other fees related to that amount.
If  we  do  not  believe  there  was  a  mistake: You  will  have  to  pay  the  amount  in
question, along with applicable Interest Charges and fees. We will send you a
statement of the amount you owe and the date payment is due. We may then
report you as delinquent if you do not pay the amount we think you owe.

If you receive our explanation but still believe your bill is wrong, you must write 
to us within 10 days telling us that you still refuse to pay. If you do so, we cannot report 
you as delinquent without also reporting that you are questioning your bill. We must 
tell you the name of anyone to whom we reported you as delinquent, and we must let 
those organizations know when the matter has been settled between us. If we do not 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases. If you are 
dissatisfied with the goods or services that you have purchased with your credit card, 
and you have tried in good faith to correct the problem with the merchant, you may 
have the right not to pay the remaining amount due on the purchase. To use this right, 
all of the following must be true:

1. 

2. 

The purchase must have been made in your home state or within 100 miles of your 
current mailing address, and the purchase price must have been more than $50. 
(Note: Neither of these are necessary if your purchase was based on an adver-
tisement we mailed to you, or if we own the company that sold you the goods 
or services.)
You must have used your credit card for the purchase. Purchases made with cash 
advances from an ATM or with a check that accesses your credit card account do 
not qualify.

3.  You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, 
contact us in writing at the above address. While we investigate, the same rules apply 
to the disputed amount as discussed above. After we finish our investigation, we will 
tell you our decision. At that point, if we think you owe an amount and you do not pay, 
we may report you as delinquent.

17. ATM SAFETY NOTICE.

The  following  information  is  a  list  of  safety  precautions  regarding  the  use  of

Automated Teller Machines.
a.  Be aware of your surroundings, particularly at night.
b.  Consider having someone accompany you when the ATM is used after dark.
c.

If  another  person  is  uncomfortably  close  to  you  at  the  time  of  your  transaction, 
ask the person to step back before you complete your transaction.
Refrain  from  displaying  your  cash  at  the  ATM.  As  soon  as  your  transaction  is
completed, place your money in your purse or wallet. Count the cash later in the 
safety of your car or home.
If you notice anything suspicious at the ATM, consider using another ATM or coming 
back  later.  If  you  are  in  the  middle  of  a  transaction  and  you  notice  something 
suspicious, cancel the transaction, take your Card, and leave.
If you are followed after making a transaction, go to the nearest public area where 
people are located.

d.

e. 

f. 

g.  Do not write your personal identification number or code on your Card.
h.  Report all crimes to law enforcement officials immediately. 

18. ACKNOWLEDGMENT AND AMENDMENTS.

You understand and agree to the terms and conditions in this Agreement, and the 
Fair  Credit  Billing  Notice.  You  acknowledge  that  you  have  received  a  copy  of  this 
Agreement, and Disclosure and the Fair Credit Billing Notice. We reserve the right to 
amend the terms of this Agreement at anytime as permitted by and subject to any 
limitations or notice requirements of applicable law. 

19. GOVERNING LAW.

This Agreement will not take effect until it is approved by us. This Agreement

shall be governed by the laws of the State of Washington.

5200 Southcenter Blvd. • Seattle, WA 98188
5123 E. Third Ave. • Spokane, WA 99201
888.628.4010 • inspirusCU.org

Your savings federally insured to at least $250,000 and backed 
by the full faith and credit of the United States Government. 
National Credit Union Administration, a U.S. Government Agency

11524.001  Rev. 2/2016

EQUAL HOUSING
LENDER

VISA® CREDIT CARD
ACCOUNT AGREEMENT

1.

INTRODUCTION.
The Agreement covers your Visa Credit Card and Account (Platinum, Classic, or 
Youth) issued by Inspirus Credit Union (“Lender”). In this Agreement the words “you,” 
“your,”  “yours,”  “applicant,”  and  “Borrowers”  mean  any  person  who  signs  the 
application  for  this  Account;  any  joint  obligor,  guarantor,  autho-rized  user,  or  the 
person  whose  name  is  embossed  on  the  Card.  The  words  “we,”  “us,”  “our,”  and 
“Lender”  mean  Inspirus  Credit  Union.  The  word  “Card”  means  any  one  or  more 
credit  cards  issued  under  this  Account.  If  you  sign  an  application  for  this 
Account or sign or use any Card or PIN, or allow oth-ers to use the Card or 
PIN, you and they will have accepted this Agreement just as if you and they 
signed  it,  and  you  and  they,  jointly  and  severally,  will  be  bound  by  the 
following terms and conditions which will govern this Account.

2. PURCHASES AND CASH ADVANCES.

You must sign the Card to use it. Once you have signed the Card, you can use 
it  to  buy  or  lease  goods  or  services,  wherever  the  Card  is  honored,  up  to  the  full 
amount of your credit line. You may use your Account to get cash advances from us. 
You may also use your Card to get a cash advance from participating financial institu-
tions,  at  designated  automated  teller  machines  (ATMs),  by  telephone  request,  and 
Visa loan checks. You may use your Card to purchase goods and services any place 
your Visa Card is honored by participating merchants.

3. YOU PROMISE TO PAY.

You promise to pay us all such amounts, plus any Interest Charges, which arise 
from use of the Card or Account by you or any other person, and to be jointly and 
severally liable with such a person, unless such other person does not have actual, 
implied, or apparent authority for such use, and you received no benefit from the use. 
You promise to pay us either by direct payment or by automatic transfers from shares 
or payroll deduction.

4. CREDIT LINE.

This Agreement will constitute a revolving line of credit for an amount which will 
be the credit line under your Account. You may access your credit line through Visa 
Credit Card purchases or cash advances at participating merchants. We will advise 
you of the amount of your credit line. That amount will be the maximum amount you 
may  have  outstanding  at  any  one  time.  You  agree  not  to  attempt  to  obtain  more 
credit than the amount of your credit line. We retain the right to increase or decrease 
your credit line at any time. Any increase or reduction on the limit of your credit line 
will  be  shown  on  your  monthly  statement  or  by  separate  notice  together  with  any 
changes in the applicable minimum monthly payments. Your eligibility for this credit 
line is determined by our loan policy and may be terminated at our sole discretion, 
without demand or notice. You may close your credit line at any time by notifying us 
in writing and returning all Cards cut in half. If you terminate this Agreement or if we 
terminate or suspend your credit privileges, the provisions of this Agreement and your 
liability hereunder shall otherwise remain in full force and effect until you have paid 
us all sums due us under this Agreement and returned all Cards. 

M-117114

5. MINIMUM MONTHLY PAYMENT

You  agree  that  you  will  pay  each  month  not  less  than  the  minimum  monthly
payment on or before the scheduled monthly due date. The minimum monthly pay-
ment will be 2.0% of your outstanding balance (“New Balance”) or $25.00 ($10.00 
for  Youth  Accounts),  whichever  is  greater.  If  your  outstanding  balance  is  $25.00 
($10.00 for Youth accounts) or less, you agree to pay the balance in full. You may pay 
in  full  for  all  your  purchases  and  cash  advances  each  month,  or  you  may  repay  in 
monthly installments. We can accept late payments or partial payments, or checks, 
drafts, or money orders marked “payment in full” without prejudice to our rights under 
this Agreement, which are hereby explicitly reserved. A credit posting from a merchant 
or reversal of fees do not constitute a minimum payment. The minimum payment may 
be allocated at the Credit Union’s discretion to pay off lower rate balances, such as 
promotional offers, before higher rate balances, such as cash advances or purchases.  
Payments  in  excess  of  the  minimum  payment  will  be  allocated  first  to  higher  rate 
balances, as applicable. From time to time, we may allow you to skip your minimum 
monthly payment excluding portion of payment for debt protection. If you choose to 
skip that payment, Interest Charges will continue to accrue in accordance with this 
Agreement. Payments received at: VISA, P.O. Box 60510, City of Industry, CA 91716-
0510 at or before 5:00 PM Pacific Time on any business day will be credited to your 
Account as of that date; payments received by mail at that address after 5:00 PM 
Pacific Time, on a weekend or federal holiday will be posted to your Account as of the 
next business day. Payment crediting to your Account may be delayed up to five days 
if your payment is received by mail at any other address or not accompanied by the 
remittance portion of your Account statement.

6. SECURITY INTEREST.

To secure your Account, you grant us a purchase money security interest under 
the Uniform Commercial Code in any goods you purchase through your Account. If you 
default, we will have the right to recover any of these goods which have not been paid 
for through application of your payments in the manner described in Section 5. Except 
for Real Estate loans, collateral securing other loans with the Credit Union may also 
be used to secure this Account. You also pledge all of your present and future 
shares  and  any  earnings  thereon  as  security  for  obligations  under  your 
Account.

7. MONTHLY STATEMENTS.

Each month we will send you a statement showing purchases, cash advances, 
payments, and credits made to your Account during the billing cycle, as well as your 
“New Balance,” any Interest Charge, and any late charge or other charges. Your state-
ment also will identify the minimum monthly payment you must make for that billing 
period and the date it is due. You agree to retain for statement verification copies of 
transaction slips resulting from each purchase, each advance, and other transactions 
on your Account. Unless you notify us of a billing error as described below, you accept 
your monthly statement as an accurate statement of your Account with us.

8. CIRCUMSTANCES UNDER WHICH AN INTEREST CHARGE WILL BE

IMPOSED.
The total outstanding balance of purchases and cash advances in the Account on 
the closing date of a billing cycle, including any Interest Charge, will be shown on the 
Periodic Statement for that billing cycle as the “New Balance.”

a.  Cash Advances. An Interest Charge will be imposed on cash advances from the 
date each cash advance is made to the date paid. There is no time period within 
which to pay to avoid a periodic Interest Charge on cash advances.

b.  Purchases. An  Interest Charge will be imposed on the portion of purchases
included  in  the  New  Balance  that  remains  unpaid  within  25  days  after  the
closing  date.   This “grace  period”  allows  you  to  avoid  an  Interest  Charge  on
purchases for a billing cycle. However, if you do not pay the New Balance for
purchases  within  the  grace  period,  your  Interest  Charge  will  accrue  on  any
unpaid purchase transactions from the date of purchase.

9. METHOD USED TO DETERMINE THE BALANCE ON WHICH THE

12. CONDITIONS OF CARD/ACCOUNT USE.

INTEREST CHARGE MAY BE COMPUTED AND AMOUNT OF INTEREST
CHARGE.
The Credit Union figures the Periodic Interest Charge on your Account by applying 
the Periodic Rate to the “Average Daily Balance” of purchases and cash advances for 
your Account. To get the “Average Daily Balance” we take the beginning purchase and 
cash advance balance of your Account each day, add any new purchases and cash 
advances, and subtract any payments or credits. This gives us the daily balance. Then 
we add up all the daily balances for the billing cycle and divide by the number of days 
in the billing cycle. This gives us the Average Daily balance for both purchases and 
cash advances. However, no Interest Charge is imposed on the portion of purchase 
transactions that are paid within 25 days of the closing date of the previous billing 
cycle. 

10. PERIODIC RATE AND CORRESPONDING ANNUAL PERCENTAGE RATE.
The Interest Charge imposed during the billing cycle will be determined by mul-
tiplying  the  Average  Daily  Balance  by  the  Monthly  Periodic  Rate.  The  Annual 
Percentage Rate is divided by 12 to produce the Monthly Periodic Rate. The Periodic 
Rate and Annual Percentage Rate for Platinum, Classic, and Youth Accounts are vari-
able based upon an index, which is 11th District Monthly Weighted Average Cost of 
Funds as published by the Federal Home Loan Bank of San Francisco as of the last 
business day of each quarter. The Annual Percentage Rate is the index value plus a 
margin.  The  margins  for  the  card  programs  are  as  follows:  Platinum  +  6.00%, 
Classic  +  8.00%  or  12.00%  based  on  creditworthiness,  and  Youth  Accounts  + 
8.00%. The Annual Percentage Rate will not increase above a maximum of 18.00%. 
The  Annual  Percentage  Rate  may  change  on  the  first  day  of  the  billing  cycle  in 
February,  May,  August,  and  November.  Any  increase  or  decrease will affect the 
amount  of  your  payment  and  the  number  of  payments  you  will  make.  The  “Total 
Interest Charge” shown on your monthly statement consists of the periodic  Interest 
Charge  on  purchases  and  the  periodic  Interest  Charge  on  cash  advances.

11. CONDITIONS UNDER WHICH OTHER CHARGES MAY BE IMPOSED.

We may impose the following fees and charges on your Account: 

a.  Late Fee. If your minimum monthly payment is not paid within five (5) days of 

the due date, your account may be assessed a late fee of $15.00.

b.  Miscellaneous  Photocopying.  If  you  request  a  copy  of  a  sales  draft  or  other
document, we may charge your Account $3.00 per copy and $8.50 per half hour. 
These charges cover the costs of locating, copying, and delivering the documents to 
you. If a request is related to a billing error and an error is found, we may reverse 
any photocopying charges.

c.  Replacement Card Charge. A $5.00 per card charge may be imposed for each 

replacement card you request, regardless of the reason.

d. Returned  Check  Charge.  A  $15.00  charge  may  be  imposed  for  each  check
drawn on your account that is returned to the Credit Union for insufficient funds or 
Account closure.

e   Stop Payment Fee. A $5.00 fee may be charged for any Visa loan check you write 

f.

and request us to stop payment of.
Attorney’s  Fees  and  Collection  Costs.  If  you  default  on  any  part  of  this
Agreement, you agree to pay us all costs to collect your Account, including court costs 
and reasonable attorney fees, including in-house collector fees equal to the statutory 
attorney  fees  as  set  forth  in  RCW  4.84.080  and  outside  collection  agency  costs
(whether  or  not  there  is  a  lawsuit);  fees  on  any  appeal;  and  fees  for  bankruptcy
proceedings, appeals, and any post-judgment collection services, if applicable.
g.  ATM Fees. If you use an ATM to obtain a cash advance and the ATM is not oper-
ated by us, you may be charged an ATM surcharge by the ATM operator or an ATM 
network utilized for such a transaction. The ATM surcharge may be charged to your 
account if you complete the transaction.
International Transactions. A 1% fee is charged on all international transac-
tions, regardless of whether or not currency conversion is involved.

h.

The use of your Card and Account is subject to the following conditions:

a. Ownership  of  Cards. Any  Card  or  other  credit  instrument  or  device  which  we
supply to you is our property and must be returned to us, or to any person whom we 
authorize to act as our agent, or to any person who is authorized to honor the Card, 
immediately according to instructions. The Card may be repossessed at any time in 
our  sole  discretion  without  demand  or  notice.  You  cannot  transfer  your  Card  or
Account to another person.

b.  Honoring the Card. Neither we nor merchants authorized to honor the Card will 
be responsible for the failure or refusal to honor the Card or any other credit instru-
ment  or  device  we  supply  to  you.  If  a  merchant  agrees  to  give  you  a  refund  or
adjustment, you agree to accept a credit to your Account in lieu of a cash refund. 
You may not use the Card for any illegal or unlawful transaction, and we may decline 
to  authorize  any  transaction  that  we  believe  poses  an  undue  risk  of  illegality  or
unlawfulness.
Visa Loan Checks. We may not honor a Visa loan check if: your check is post-
dated, payment of the check would exceed your credit limit, a check is signed by a 
person without authorized access, your account has been terminated or suspended, 
or any checks have been lost or stolen. You may stop payment on a Visa loan check 
if  you  provide  us  with  the  exact  information  describing  the  check.  If  you  give  us
incorrect  information,  we  will  not  be  responsible  for  failing  to  stop  payment. You
understand there may be a charge for each stop payment request.

c.

d.  Currency Conversion. Cash withdrawals and purchases made in foreign coun-
tries will be posted to your account in U.S. dollars. The charge will be converted into 
U.S.  dollars  at  the  exchange  rate  established  in  accordance  with  the  operating
regulations for international transactions established by the network processing your 
transaction. For Visa transactions, the exchange rate between the transaction cur-
rency and the billing currency used for processing international transactions is a rate 
selected by Visa from the range of rates available in wholesale currency markets for 
the applicable central processing date, which rate may vary from the rate Visa itself 
receives or the government-mandated rate in effect for the applicable central pro-
cessing  date.  You  will  be  charged  a  fee  of  1%  of  the  transaction  amount  if  the
transaction was initiated or processed in a foreign currency or country.

f.

e.  Notices and Payments. All notices will be sent to your address as shown on the 
application. You agree to advise us promptly if you change your mailing address. All 
payments  should  be  mailed  to  us  at  the  remittance  address  shown  on  your
monthly  statements.  Payments  received  at  that  address  will  be  credited  to  your
Account as of the date received.
Personal  Identification  Number.  We  will  issue  you  a  Personal  Identification
Number (“PIN”) for use with your Card at automatic teller machines (“ATMs”). These 
numbers are issued to you for your security purposes. These numbers are confiden-
tial and should not be disclosed to third parties. You are responsible for safekeeping 
your PIN. You agree not to disclose or otherwise make available your PIN to anyone 
not authorized to sign on your Accounts. To keep your Account secure, please do not 
write your PIN on your card or keep it in the same place as your card.
Illegal Use. You cannot use your Card for gambling purposes or in connection
with any illegal activity.

g. 

13. DEFAULT.

You will be in default under this Agreement if any of the following occur: (a) any 
Minimum monthly payment is not made when due; (b) you become insolvent, bank-
rupt, or you die; (c) you violate any part of this Agreement, or any other agreement 
with us; or (d) if we reasonably deem ourselves insecure on your credit line. We will 
notify you in writing of any such action as soon as practical if it occurs. Upon default, 
we  may  declare  the  entire  unpaid  balance  immediately  due  and  payable,  and  you 
agree to pay that amount plus any attorney’s fees and costs incurred by us. We can 
delay enforcing any right under this Agreement without losing that right or any other 
right. 

14. CREDIT INFORMATION/FINANCIAL STATEMENTS

You  authorize  us  to  release  information  to  others  (e.g.,  credit  bureaus,  mer-
chants,  and  other  financial  institutions)  regarding  the  status  and  history  of  your 
credit line. You agree to provide us, at any time we deem necessary, with a current