Page  1 of 4  Truth  in Lending  Disclosure  
Military  APR  Disclosure  
Visa� Credit  Cardholder  Agreement  
Effective  October  21, 2020 
 
 
This document  contains  the terms  which  govern  your Credit  Union  Visa credit  card Account  (�Account�) . Please  review  this document  and keep it for your 
records.  In this document  the words  �you�  and �your�  mean  the individual(s)  who requested  the Account  or to whom  we issued  an account. �Card�  means  the 
Visa Credit  Card and any duplicates  and renewals  the Credit  Union  issues.  �We,�  �us,�  �our,�  and �Credit  Union�  mean  Local  Government  Federal  Credit  
Union,  the issuer  of the Card.  �Our  Mailing  Address�  is Cardholder  Services,  P.O. Box 28540,  Raleigh,  NC 27611 -8540.  Our business  days are Monday  through  
Friday,  8:30 am to 5:30 pm. Holidays  are not included.  Contact  your local branch  or if you need  assistance  outside  of the Credit  Union�s  normal  business  hours,  
please  call us at 1-888-732-8562.  Calls to the Credit  Union  may be recorded.  
 
These  Rules  and Regulations  apply  to any Credit  Union  Visa credit  card (�Card�)  issued,  or to be issued,  by the Credit  Union.  Any Credit  Union  member  
(�Cardholder�)  who applies  for, signs,  accepts,  uses,  or authorizes  the use of the Card agrees  to be bound  by these  Rules  and Regulations, and agrees  that they 
shall constitute  the agreement  between  the Credit  Union  and the Cardholder  governing  the use of the Card.  Furthermore,  by signing  the Card as specified  
herein,  the Cardholder  expressly  agrees  to be bound  by the provisions  of these  Rules  and Regulations  as to the rates  and charges  applicable  to use of the Card.  
If you do not agree  to this Agreement,  do not sign or use your Card and immediately  contact  your local branch  or call us at 1-888-732-8562 to block  the Card.  
Calls to the Credit  Union  may be recorded.  
Notifications  and Changes:  Any notice  required  to be given  by these  Rules  and Regulations,  by law, or desired  to be given  by the Credit  Union  will be 
considered  given  if and when  posted  in the United  States  mail, postage  prepaid,  and addressed  to the Cardholder  at the last known  address  as shown  on the 
Credit  Union�s records.  The Credit  Union may modify  or amend  this Agreement,  from time to  time, upon 45 days advance  written  notice  to the Cardholder.  The 
new terms,  including  any increase  or decrease  in the charges,  will apply  to both new Cash  Advances  and Purchases  made  on and after the effective  date.  The 
Cardholder can contact  the Credit  Union at any time to determine if changes  have been  made to  this agreement  since the date  this document  was printed.  Call 
us at 1-888-732-8562 or write  to us at Our Mailing  Address.  Calls to the Credit  Union  may be  recorded.  
Ownership,  Termination  and Expiration:  The Credit  Union  may, at any time,  suspend  your Card and your ability  to use your Card,  for any reason  allowed  by 
law, such as if we suspect  possible  fraud or  suspicious  activity,  or for security  reasons.  The  Card remains the property  of the Credit  Union  at all times.  We may, 
at any time and for any reason,  terminate  a Card and your use of the Card and may request  the Card to be surrendered.  Your Card  will expire  on the last 
calendar  day of the month  of the expiration  date on the Card.  Upon  termination  or expiration,  we may stop accepting  transactions  from the Account  and we 
may decline  to authorize  a transaction  with the Account.  You agree  not to use or attempt  to use any expired  or revoked  Account  to obtain  credit.  You or 
anyone  jointly  liable for the  Account  may voluntarily  terminate the  Account  at any time by notifying  us orally  or in writing.  However, this  will not relieve you  or 
any joint owners  from liability  for the repayment  of any obligations  arising  from the use of the Account.  
Use of Card:  You may only buy goods  or services  from businesses  displaying  the Visa sign (�Merchant�) , or borrow  cash from the Credit  Union  or other  
institutions displaying  such signs.  You must follow any reasonable  and proper  procedures by those  honoring  the Card.  In order  for the Card to be valid,  it must  
be signed by the Cardholder  or Authorized User.  The Cardholder  must  be a Credit  Union  member.  By signing,  activating,  using,  or allowing  another  person  to 
use the Card,  you agree  to this Agreement  and are responsible  for all authorized  transactions  and cash advances  made  by the use of this Card.  
Credit  Limit:  Your credit  limit is set by the Credit  Union  and may be changed  from time to time with notice  to the Cardholder.  The Credit  Union  may, at its 
option,  recognize  transactions  (and extend  credit)  which  will cause the  Cardholder�s  outstanding  balance  to exceed  the maximum  credit  limit.  
Activating  Your  Card:  You must  activate  your Card by calling  1-866-322-2377.  The Card is not valid until it has been  activated.  
Authorized  Users:  You may request  a Card for an Authorized  User in the name  of a person  identified  by you at any time.  We may request  information  about  
the person  to whom  you want  us to issue  the Card and reserve  the right to deny your request  for an Authorized  User Card.  You are responsible  for all 
transactions  made  by an Authorized  User.  You have the  right to revoke  an Authorized  User at any time either  by notifying  your local branch  or by calling  us at 
1-888-732-8562.  Calls to the Credit  Union  may be recorded.  
Your  Responsibilities:  You are responsible  for the following:  
� You agree  not to use the Card if such use would  cause  your Account  to exceed  the credit  limit.  
� You agree  to pay immediately  upon  demand  any amount  in excess  of the maximum  credit  limit. 
� You are responsible  for all transactions  and cash advances  made  through  the use of your Card by yourself,  or any Authorized  User,  or any person  you 
allow  to use your Card.  
� You will not authorize anyone  else to use  your personal  Card (other  than Authorized Users  added to the Account)  and you will not transfer  your Card to 
anyone.  If you do give your Card to another  individual,  you will be responsible  for all transactions  and cash advances  made  through  the use of your Card.  
� You agree  to notify  us AT ONCE  if you believe  your Card has been  lost or stolen  or if someone  has used or may use your Card without  your permission  
by contacting  your local branch  immediately  or by  calling  us at  1-888-732-8562 or 919-857-2150 locally in  Raleigh.  You may also  write  us at Our Mailing  
Address.  Calls to the Credit  Union  may be recorded.  
� You agree  to cooperate  with us in our investigation  of any possible  unauthorized  use of your Card.  
� You agree  to retain  copies  of all sales slips,  cash advance  slips,  or any other  instrument  acknowledging  or recognizing  a transaction,  and to use such 
copies  to identify  transactions  reported  on your periodic  statement.  
� You will not use your Card in an illegal  transaction  or in connection  with an Internet  gambling  transaction.  
 Page  2 of 4  � You will take reasonable  steps  to protect  the security  and confidentiality  of the Personal  Identification  Number  (PIN)  for your Card.  
 
Interest  Rates  and Interest  Charges  
Annual  
Percentage  
Rate  (APR) 
for 
Purchases  9.75%  
This APR will vary based  on the 26-week  
Treasury  Bill rate rounded  up to the nearest  
1/4%*  
 
APR  for 
Balance  
Transfers  9.75%  
This APR will vary based  on the 26-week  
Treasury  Bill rate rounded  up to the nearest  
1/4%*  
 
APR  for Cash  
Advances 9.75%  
This APR will vary based  on the 26-week  
Treasury  Bill rate rounded  up to the nearest  
1/4%*  
 
 
 
 
Paying  
Interest   
 
Your  due date is at least  21 days  after the 
close  of each  billing  cycle.  We will not 
charge  you any interest  on purchases  if you 
pay your entire  balance  by the due date each  
month.  We will begin  charging  interest  on 
cash  advances  on the transaction  posting  
date.  
 
 
For Credit  
Card  Tips  
from  the 
Consumer  
Financial  
Protection  
Bureau   
 
To learn  more  about  factors  to consider  
when  applying  for or using  a credit  card,  visit 
the website  of the Consumer  Financial  
Protection  Bureau  at 
http://www.consumerfinance.gov/learnmore . 
 
*The APR equals 9.5% plus the Index  Rate.  The Index  Rate is the 26-week  Treasury  Bill rate set at the first T-bill Auction  held each quarter  in January,  April,  July, 
and October,  and adjusted  up to the nearest  1/4%.  Because  the Index  Rate is subject  to change  each quarter,  the APR is as well. 
 
Billing  Rights  information  on your rights  to dispute  transactions  and how to exercise  those  rights  is provided  in this Agreement.  
 
Rates  and Charges:   You agree  to the rates  and charges  and methods  of computation  set forth in this document  which  are made  in accordance  with the Truth  
in Lending  Law. The Monthly  Periodic Rate  for the monthly billing  cycle is equal  to 1/12 of the Annual  Percentage  Rate (APR ). The Monthly Periodic  Rate will be 
computed  to 1/100th  of one percent.  The method  for calculating  the APR is explained  below.  The APR is subject  to change  on the first day of the first billing  
cycle at the beginning  of each quarter  (January,  April,  July, and October).  If the APR should  change,  then the Monthly  Periodic  Rate will change  and the new 
rate will take effect  on the first day of the billing  cycle of January,  April,  July, and October.  The APR will equal  9.5 percentage  points  plus the Index  Rate.  The 
Index  Rate is the 26-week  Treasury  Bill rate set at the first Auction  held in January,  April,  July, and October  and adjusted  up to the nearest  1/4%.  Increases  in 
the APR will result in  a higher  finance  charge  which may  result in  additional  payments  over a longer  period  in order  to repay  the purchases  balance or your cash 
advance  balance.  The increased  APR will apply  to any balance  outstanding  on the effective  date of the change  as well as to future  purchases  and advances.  
There  is no minimum  APR. The APR will not exceed  18% per year  or the maximum  permitted  by applicable law, whichever  is lower.  The APR  and the  Monthly  
Periodic  Rate used to compute  your finance  charge  appears  on your monthly  statement.  
Foreign  Currency  Transactions:  Foreign  currency  transactions  will be converted  to U.S. Dollars  by Visa. Under  the currency  conversion  procedure  that Visa 
currently  uses,  the non-U.S. dollar  transaction  amount  is converted  into a U.S. dollar  amount  by multiplying  the transaction  amount  in the non-U.S. dollar  
currency by a currency  conversion  rate.  The conversion rate  that Visa typically  uses is either  a government -mandated  rate or  a wholesale rate provided to Visa. How  We Will Calculate  Your  Balance  
 
We calculate  the interest  charge  on your Account  by 
applying  the periodic  rate to the �average  daily balance�  
of your Account  (including  current  transactions).  To 
determine  the �average  daily balance�  we take the 
beginning  balance  of your Account  each  day, add any 
new purchases,  and subtract  any payments  or credits.  
This gives  us the daily balance.  Then  we add up all the 
daily balances  for the billing  cycle  and divide  the total by 
the number  of days in the billing  cycle.  This result  is the 
�average  daily balance.�  Fees  
Annual  Fee None  
 
Transaction  Fees  
 
� Balance  Transfer  
 
� Cash  Advance  
 
� Foreign  
Transactions  
 
� ATM   
 
 
None  
None  
1% of each transaction 
in U.S. dollars   
 
$0.75  for each  transaction  
 
Penalty  Fees  
 
� Late Payment  
 
� Returned Payment  
 
 
Up to $5 
 
$5 
  Page  3 of 4  The currency  conversion  rate that Visa uses for a particular  transaction  is the rate in effect  for the applicable  currency  at the time the transaction  is processed.  
This rate may differ  from the rate in effect  when  the transaction  occurred  or when  it was posted  to your Account,  and may be higher  than the rate you could  
have gotten  if you had converted  U.S. dollars into  cash.  If a transaction  initially in  a foreign  currency  is converted  to U.S. dollars before  it is entered  into the Visa 
network,  the conversion  rates  and fees of the company  that did the conversion  will apply.  Visa applies  a 1% International  Transaction  fee to foreign  currency  
transactions.  The fee is applied  after converting  the transaction  currency  into U.S. dollars.  Two separate  entries  will appear  on your statement,  one for the 
foreign  transaction  and one for the International  Transaction  fee. The Local  Government  Federal  Credit  Union  does not apply  any additional  conversion  fee 
other  than what Visa imposes.  
Refusal  to Honor  Card:  The Credit  Union  has no liability  or responsibility  if any Merchant  refuses  to honor  the Card.  
Notice  of Negative  Information:  The Credit  Union  may report  information  about  your Account  to credit  bureaus.  Late payments,  missed  payments,  or other  
defaults  on your Account  may be reflected  on your credit  report.  If you are two (2) payments  past due (30 days delinquent),  Visa requires  us to report  your 
Account  to a credit  bureau  as delinquent.  
Events  of Default:  At the Credit  Union�s  option, all amounts  due from you to  the Credit  Union  will become  immediately  due and payable  if any of the following  
circumstances  apply:  (a) default  by the Cardholder  in making  any payment  when  due and payable,  (b) default  by the Cardholder  under  any provision  of these  
Rules  and Regulations,  (c) the Cardholder�s  death  or becoming  insolvent  or making  an assignment  for the benefit  of creditors,  (d) a petition being  filed or any 
other  proceeding  being  commenced  under  the Federal  Bankruptcy  Act or any state insolvency  statute  by or against  the Cardholder,  or (e) a receiver  being  
appointed for, or a writ or order  of attachment,  levy or garnishment  being  issued  against  the Cardholder  or any of the Cardho lder�s  property,  assets  or income.  
To the extent  permitted  by law, you agree  to pay attorney�s  fees and collection  costs  we incur  in collecting  amounts  you owe us and enforcing  our rights  under  
this Agreement.  
Obtaining  Account  Information/Receipts:  You may obtain information  about  the balance  of your Account  by calling  our Automated  Voice  Response  number  at 
1-800-328-4543 or locally  in Raleigh  at 919-839-5428.  This information,  along  with a history  of card transactions,  is also available  online  through  Member  
Connect  at www.lgfcu.org . You can get a receipt  at the time you make  any transaction  with your Card at an ATM or point -of-sale terminal.  A receipt  may not be 
required  for a point -of-sale transaction  if the amount  of the transaction  is $50 or less. 
Periodic  Statements:  A statement  will be mailed  to you  after the 20th of each month  in which  there  was a balance  or activity  on your Account.  Statements  are 
also available  through  Member  Connect  at www.lgfcu.org . We reserve the  right to stop periodic  statements  if your Account is inactive.  Notify  the Credit  Union  
immediately  of any charge or item which  you believe to  be incorrect  or subject  to dispute.   Any charge  or item on your monthly  statement  will be considered to 
be correct  60 days following  the statement  mail date if written  notification  from you is not received  by that time.  
Payments:  If you choose  to pay less than the total New Balance  as shown  on your monthly  statement,  a minimum  payment  is required  to be made.  The 
minimum  payment  is computed  as 3% of your total New Balance  or $25, whichever  is greater.  Generally,  payments  above  the Minimum  Payment  due will be 
applied  first to higher  interest rate  balances  and then to lower  interest  rate balances.  This may help you pay off your highest  interest rate balances  more  quickly  
and reduce  your interest  charges.  Payments  received  at a branch  office  by 5:30 pm Monday  through  Friday  will be credited  the same  business  day. Payments  
received  electronically  through  an optional  payment  service,  including  online  through  Member  Connect,  or through  Voice  Response,  will be credited  based  on 
the terms  presented  during  use of the service.  
Late Charges:  If you fail to make the Minimum Payment shown on your monthly statement by the 5th calendar day after the Payment Due Date shown on your 
monthly statement, we will charge you a late fee of $5 or the amount of the Minimum Payment if it is less than $5.  You will only have to pay the late charge  once 
on the same  late payment.  Any payment  you make  will be treated  as being  your oldest  payment  due. 
Overdraft  Transfer  Service:  You may request  Overdraft  Transfer  Service  if you maintain  a Credit  Union  checking  account  and a Credit  Union  issued  Visa card.  
Overdraft Transfer cash  advances will be made  in $50 increments up to your credit  limit less any outstanding  balance.  If the available  amount  is less than $50, all 
funds  available  will be transferred  if these  funds  are sufficient to cover  the item(s)  in the checking  account.  You understand  that the regular increment  amount  is 
subject  to change  by the Credit  Union  without  notice.  If your Visa credit  card Account  is 30 or more  days past due, or over the approved  credit  limit,  Overdraft  
Transfer  Service  will not be available  until the Account  is current.  Rates  and methods  of computation  are the same  as other  cash advances.  
Balance  Transfers  and Cash  Advances:  All rates and offers  are subject  to change.  The interest  rates  applicable  to purchases  or cash advances  and for prior 
promotional/intro  balances  remain  unchanged.  Balance  transfers  are treated  as cash advances  so interest  accrues  from the date the transfer  is posted  to your 
account.  Balance  transfers  of other  LGFCU  loans  are not eligible  for promotions.  LGFCU  may stop offering  promotional/intro  rates for new balance  transfers  at 
any time and without  prior notice.  You agree  to allow  30 days to process  your request,  pay the amount(s)  authorized,  and transfer  the balances  to your LGFCU  
credit  card Account.  You may transfer  up to your available  credit,  not to exceed  your credit  limit authorized  by LGFCU.  Please  continue  to make  minimum  
payments  on your other  credit  card(s)  until the balance(s)  have been  transferred.  Any overpayments  must  be refunded  by the other  institution.  Payment  of the 
amount(s)  authorized  by you may or may not satisfy  any outstanding  balance(s)  on the designated  account(s).  LGFCU  is not responsible  for any remaining  
balance  or additional  charges  with regard  to such accounts,  or for any charges  resulting  in any delay  in the payment  and transfer  of balances.  LGFCU  reserves  
the right to refuse  multiple  transfers  from the same  credit  card. At expiration  of the promotiona l/intro  rate period,  the �APR  for purchases,�  currently  9.75%,  will 
apply  to any remaining  balance.  
Refunds  and Merchant  Disputes:  If you are entitled  to a refund  or credit  for any reason,  you agree  to accept  a credit  to your Card instead  of a cash refund,  if 
the merchant  does not provide  cash refunds.  You will settle  all disputes  about  purchases  you make  using  your Card with the merchant  who honored  the Card.  
We are not responsible  for the delivery,  quality,  safety,  legality  or other  aspect  of goods  or services  that you purchase  from others  with the Card.  
Other  Agreements:  All the terms  and conditions  of any other  agreement  between  us and you and/or  any other  institution  that is a part of a network  of 
automated  teller  machines  (ATMs)  in which  we participate,  and any applicable  rules and regulations,  also apply  to use of the Card.  There  may be minimum  
and/or  maximum  limits  on the amount of a cash advance  dispensed  from electronic terminals which  accept  the Card.  You understand  that transactions  may be  Page  4 of 4  limited  in some  areas.  You agree that we do not waive our rights  under  this Agreement  if we fail to assert  them.  The Agreement  binds  and benefits us and our 
successors  and assigns  and binds  you, your estate  and your personal  representative.  
Applicable  Law:   This Agreement  and your Card and additional  Cards,  and all questions  regarding  their legality,  enforceability, and interpretation,  are governed  
by the laws of  the State  of North  Carolina,  USA. 
Liability  for Unauthorized  Use: If you notice  the loss or theft of your Card or a possible  unauthorized  use of your  Card,  you should  notify us  immediately  at the 
address  listed  on your statement  or Cardholder Services,  P.O. Box 28540,  Raleigh,  NC  27611 -8540,  or call us  at 1-888-732-8562.   Calls to the Credit  Union may 
be recorded.  You may also contact  us through  Member  Connect  at www.lgfcu.org .  You will not be liable  for any unauthorized  use that occurs  after you notify  
us. You may, however,  be liable  for unauthorized  use that occurs  before  your notice  to us.  In any case,  your liability  will not exceed  $50. 
 
What  To Do if You Discover  a Mistake on Your  Statement:  If you believe there  is an error  on your statement,  notify us in writing  at the address  on your bill or 
Cardholder  Services,  P.O. Box 28540,  Raleigh,  NC 27611 -8540.  You may also contact  us through  Member  Connect  at www.lgfcu.org . In your letter,  please  
provide  the following  information:  
� Account  Information : Your name  and Account  number.  
� Dollar  Amount : The dollar  amount  of the suspected  error.  
� Description  of Problem : If you believe  there  is an error  on your statement,  describe  the error  and why you believe  it is a mistake.  
 
You must  contact  us within  60 days after the error  appeared  on your statement.  You must  notify  us of any potential  errors  in writing  (or electronically).  You 
may call us, but if  you do we are not required  to investigate  any potential  errors  and you may have to pay the amount  in question.  
While  we investigate  whether  or not there  has been  an error,  the following  are true: 
� We cannot  try to collect  the amount  in question,  or report  you as delinquent  for that amount.  
� The charge  in question  may remain  on your statement,  and we may continue  to charge  you interest  on that amount.  But, if we determine  that we 
made  a mistake,  you will not have to pay the amount  in question  or any interest  or other  fees related  to that amount.  
� While  you do not have to pay the amount  in question,  you are responsible  for the remainder  of your balance.  
� We can apply  any unpaid  amount  against  your credit  limit.  
 
Your  Rights  if You Are Dissatisfied  with Your  Credit  Card Purchases:  If you are dissatisfied  with the goods  or services  that you have purchased  with your  
Card,  and you have tried in good  faith to correct  the problem  with the merchant,  you may have the right not to pay the remaining  amount  due on the purchase.  
To use this right,  all of the following  must  be true: 
 
� The purchase  must  have been  made  in your home  state or within  100 miles  of your current  mailing  address,  and the purchase  price  must  have been  
more  than $50. (Note:  Neither  of these  are necessary  if your purchase  was based  on an advertisement  we mailed  to you, or if we own the company  
that sold you the goods  or services.)  
� You must  have used your Card for the purchase.  Purchases  made  with cash advances  from an ATM or with a check  that accesses  your credit  card 
Account  do not qualify.  
� You must  not yet have fully paid for the purchase.  
 
If all of the criteria  above  are met and you are still dissatisfied  with the purchase,  contact  us in writing  (or electronically)  at Our Mailing  Address  or through  
Member  Connect  at www.lgfcu.org . While  we investigate,  the same  rules apply  to the disputed  amount  as discussed  above.  After completion  of our 
investigation,  we will notify  you of our  decision.  At that point,  if we believe  you owe an amount and  you do not pay, we may report  you as delinquent.  
 
Military  Lending  Act Covered  Borrower : A covered  borrower  is identified  by the Military  Lending  Act as someone  that at the time of loan origination  is a 
member  of the Armed  Forces  serving  on active  duty,  active  Guard  duty,  or Reserve  duty.  A dependent  of someone  on active  duty is also a covered  borrower  
under  the Military  Lending  Act. 
Notice  of Military  APR:  Federal  law provides  important  protections  to members  of the Armed  Forces and their  dependents  relating  to extensions  of consumer  
credit.  In general,  the cost of consumer  credit  to a member  of the Armed  Forces  on active  duty or active  Guard  or Reserve  duty and his/her  dependent(s)  may 
not exceed  an annual  percentage  rate of 36% for certain  types  of consumer loans.  This rate must  include,  as applicable to the credit  transaction  or account:  the 
costs  associated  with credit  insurance  premiums;  fees for ancillary  products  sold in connection  with the credit  transaction;  any application  fee charged  (other  
than certain  application  fees for specified  credit  transactions  or accounts);  and any participation  fee charged  (other  than certain  participation  fees for a credit  
card account).  
According  to Part 232 of Title 32 of the  Code of Federal  Regulations  for Limitations  on Terms  of Consumer  Credit Extended  to Service Members  and Dependents,  
a creditor  is required  to provide  a covered  borrower  an oral disclosure  relating  to the extension  of credit.  
You may obtain  your complete  oral disclosure  by calling  us toll-free at: 1-855-491-7328.  
Upon  activation,  the cardholder  acknowledges  receipt  of a copy of the MILITARY  APR DISCLOSURE  STATEMENT  and one copy of the Federal  Truth  in Lending  
Disclosure  Statement,  all given  by lender  in compliance  with Truth  in Lending  Simplification  and Reform  Act of 1980 (Public  Law 96-221) and the Military  
Lending  Act. 
 
 
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