Credit Card Agreement for SaksFirs Store Cards in Capital One, N.A.
There are two parts to this Credit Card Agreement: Capital One Pricing Information and the Capital One Customer
Agreement. The Pricing Information shows a range of terms that includes both mail and online offers for new accounts
available under this Agreement as of September 30, 2020. The combination of terms that could apply to you may differ
depending on the specific card offer and on your creditworthiness at the time of application. The Customer Agreement
contains important information related to consumer credit cards issued by Capital One, N.A. If you are a current Capital One
cardholder, please log in to your account if you would like to request the Credit Card Agreement for your account(s).
CAPITAL ONE PRICING INFORMATION
Annual Percentage Rate
23.99%.
(APR) for Purchases
This APR will vary with the market based on the Prime Rate.
Penalty APR and
26.99%.
When It Applies
This APR will vary with the market based on the Prime Rate.
This APR may be applied to your account if you make a late payment.
How Long Will the Penalty APR Apply?: If APRs are increased for a payment that is late,
the Penalty APR may apply indefinitely.
How to Avoid Paying
Your due date is at least 25 days after the close of each Billing Cycle. We will not charge you
Interest on Purchases:
interest on new purchases, provided you have paid your previous balance in full by the due
date each month.
Minimum Interest Charge
If you are charged interest, the charge will be no less than $1.00.
For Credit Card Tips from
To learn more about factors to consider when applying for or using a credit card,
the Consumer Financial
visit the website of the Consumer Financial Protection Bureau at
Protection Bureau
http://www.consumerfinance.gov/learnmore
Annual Fee
None.
Penalty Fees
Late Payment
Up to $40.
Returned Payment
Up to $25.
How Do You Calculate My Balance? We use a method called "average daily balance (including new transactions)". See the
"How Do You Calculate the Interest Charge?" section.
What Are My Billing Rights? Information on your rights to dispute transactions and how to exercise those rights is provided
in "Your Billing Rights Summary" on your Statement and other Truth-in-Lending Disclosures.
THINGS YOU SHOULD KNOW ABOUT THIS CARD
How Do You Calculate My Variable Rates? Your variable rates may change each month if the Prime Rate changes. We
calculate variable rates by adding a percentage to the Prime Rate published in The Wall Street Journal that is in effect on the
last day of each month. Variable rates will be updated monthly and will take effect on the first day of your next Billing Cycle:
Purchase APR: Prime plus 20.74%; Penalty APR: Prime plus 23.74%. Any increase in the Prime Rate may increase your
Interest Charges and your minimum payment due.
What Are The Daily Periodic Rates Used To Calculate My Interest? The daily periodic rate for your Purchase APR is
0.06573% and Penalty APR is 0.07395%. See the "How Do You Calculate the Interest Charge?" section.
How Do You Calculate the Interest Charge? We use a method called Average Daily Balance (including new transactions).
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First, for each Credit Plan we take the beginning balance each day and add in new transactions and the periodic Interest
Charge on the previous day's balance. Then we subtract any payments and credits for that Credit Plan as of that day. The
result is the daily balance for each Credit Plan.
2. Next, for each Credit Plan, we add the daily balances together and divide the sum by the number of days in the Billing
Cycle. The result is the Average Daily Balance for each Credit Plan.
3. At the end of each Billing Cycle, for all Credit Plans other than Same As Cash, we multiply your Average Daily Balance
for each Credit Plan by the daily periodic rate (APR divided by 365) for that Credit Plan, and then we multiply the result
by the number of days in the Billing Cycle. For Same As Cash Credit Plans, if interest is applied, the interest is accrued
from the transaction date of the purchase through the current Billing Cycle. If you do not pay in full the balance attributed
to promotional item(s) purchased on a Same As Cash Credit Plan within the promotional rate period, your APR calculation
will factor in the sum of all of the balances attributed to the promotional item(s) over the entire promotional rate period.
The Interest Charge for Same as Cash Credit Plans is the total of:
the applicable daily periodic rate (APR divided by 365) for the current Billing Cycle times the daily balance for each
day in the current Billing Cycle; plus
the applicable daily periodic rate for each prior Billing Cycle times the daily balances of the Credit Plan for each day
during each prior Billing Cycle.
4. We add the Interest Charges for all Credit Plans together. The result is your total Interest Charge for the Billing Cycle.
NOTE: Due to rounding or a minimum Interest Charge, this calculation may vary slightly from the Interest Charge actually assessed.
2020 Capital One. Capital One is a federally registered service mark. All rights reserved. Products and services offered by
Capital One, N.A. Capital One supports information privacy protection: see our website at www.capitalone.com.
Capital One® Customer Agreement
Welcome to Capital One
(3) You must return the Card to us or destroy it if we ask you
This credit card is issued by Capital One, N.A. and may be
to.
used at participating retail locations that accept the Card.
(4) You must take reasonable steps to prevent the
This Customer Agreement, including any changes to it
unauthorized use of your Card and Account.
("Agreement"), contains the terms of your agreement with
(5) We may decline to authorize a transaction for any reason.
Capital One.
This may occur even if the transaction would not cause
you to go over your credit limit or your Account is not in
Definitions
default.
The meanings of the terms you see in italics appear in the
(6) We are not responsible for any losses you incur if we do
Glossary section at the end of this Agreement.
not authorize a transaction.
As used here, "you" and "your" mean each applicant and CO-
(7) We are not responsible for any losses you incur if anyone
applicant for the Account; any person responsible for paying
refuses to accept your Card for any reason.
the Account; and any person responsible for complying with
(8) You must not use, or try to use, the Card for any illegal
this Agreement. "We", "us", "our" and "Capital One" mean
activity. You are responsible for any charges if you do.
Capital One, National Association and its agents, authorized
(9) We are not liable for any losses that may result when our
representatives, successors and assignees.
services are unavailable due to reasons beyond
our control.
Account Documents
The following documents govern your Account with us:
Promotional Credit Plans
From time to time, we may offer one or more promotional
(1) this Agreement;
Credit Plans prior to or at the time of your purchase.
(2) all Statements;
(3) any privacy notices;
Only certain purchases may be eligible for promotional Credit
(4) all disclosures and materials provided to you before or
Plans. These plans may have special repayment terms
when you opened your Account;
and are conditioned on your timely payment of at least the
(5) any other documents and disclosures relating to your
required payment amount each Billing Cycle:
Account, including those provided online; and
(1) Waived Interest Charge Credit Plan - With this plan,
(6) any future changes we make to any of the above.
there are no Interest Charges on your purchase for a
Please read these carefully and keep them for
specified period.
future reference.
(2) Same As / Monthly Payment Credit Plan - With
New Offers
this plan, there are no Interest Charges on your purchase
In the future, we may provide you with new offers that we
if you repay the full cash price of the purchase before the
think may interest you. The terms of these offers may differ
promotional expiration date shown on your Statement.
from the standard terms on your Account. This Agreement
If you do not repay in full by the promotional expiration
will still apply.
date, Interest Charges will be imposed on the promotional
purchase from the purchase date.
Account Information
We need information about you to manage your Account.
(3) Reduced Rate Credit Plan - With this plan, you will
This includes:
receive a reduced Annual Percentage Rate (APR) on your
purchase for a specified period.
(1) your legal name,
Authorized Users
(2) a valid U.S. mailing address and residential address
(if different),
If you ask us to issue a Card to any other person, they are an
(3) your date of birth,
Authorized User. We may require certain information about
(4) your Social Security number or other government
them. We may limit their ability to use your Card. They may
identification number,
have access to certain information about your Account. You
(5) your telephone number(s), and
will be responsible for their use of the Account and anyone
(6) your employment and income information.
else they allow to use your Account, even if you did not want,
or agree to, that use.
You must tell us when this information changes. We may
ask you for additional documents to verify any changes. We
Removing an Authorized User
may restrict or close your Account if we cannot verify your
If you want to remove an Authorized User from your Account,
information, or if you do not provide it as requested.
you must contact Customer Service and request their
Credit Limits
removal. You also must immediately destroy all Cards in their
possession and cancel any arrangements they may have set
When you open your Account, we will tell you your credit
up on your Account. They will be able to use your Account
limit. We may also refer to your credit limit as your credit line.
until you have notified us that you are removing them from
You are responsible for keeping track of your balance and your
your Account. During this time, you will still be responsible
available credit. You must manage your Account to remain
for all amounts they charge to your Account. You will be
below your credit limit. We may honor transactions above your
responsible even if these amounts do not appear on your
credit limit, but if we do, these transactions will not increase
Account until later.
your credit limit. You are responsible for paying for any
Authorized Users may remove themselves from your Account
transaction you make above your credit limit.
upon request. We reserve the right to remove them from
We may also increase, decrease, restrict or cancel your credit
your Account for any reason. To remove them from your
limit at any time. This will not affect your obligation to pay us.
Account, we may close your existing Account and issue a
new Card with a new Account number.
Using Your Account
(1) This Agreement applies whether or not you use your
Your Promise to Pay
Card or Account. It will continue to apply even after your
You promise to pay us all amounts due on your Account.
Account is closed, as long as you have a balance.
This includes amounts where you did not sign a purchase
(2) You must sign the Card immediately when you receive it.
slip or other documents for the transaction. We will treat
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transactions made without presenting your actual Card (such
We will generally treat Fees as purchase transactions
as for mail, telephone, Internet or mobile device purchases)
unless otherwise specified below. These Fees apply to your
the same as if you used the Card in person. If you let
Account only if your Truth-in-Lending Disclosures provide for
someone else use your Card, you are responsible for all
them. We may increase your Interest Charges and Fees as
transactions that person makes.
described in the Changes to Your Agreement section or in
Statements
your Truth-in-Lending Disclosures.
We will generally send or make available to you one
Late Payment Fee
Statement for all Cards on your Account at the end of each
We may charge you this Fee if we do not receive your
Billing Cycle. Under certain circumstances, the law may not
payment as instructed on your Statement by the payment due
require us to send or make available to you a Statement, or
date.
may prohibit us from doing so.
Returned Payment Fee
Disputed Transactions
We may charge you this Fee each time your financial
You must inspect each Statement you receive. Tell us about
institution for any reason rejects a payment you make to us.
any errors, or questions you have, as described in the "Billing
Rights Summary" on your Statement and other Truth-in-
Minimum Payment
Lending Disclosures. If you do not notify us of an error, we
You must pay us at least the minimum payment due by the
will assume that all information on the Statement is correct.
payment due date. The minimum payment for your Account
includes the minimum payment due on each Credit Plan.
If we credit your Account for all or part of a disputed
Your Statement will tell you:
transaction, you give us all of your rights against others
regarding that transaction. You will also:
(1) the minimum payment due,
(2) your new balance,
(1) give us any information about the disputed transaction, if
(3) the payment due date and
we ask;
(4) an explanation of when the payment must reach us for us
(2) not pursue any claim or reimbursement of the transaction
to consider it received as of that date.
amount from the merchant or any other person; and
(3) help us get reimbursement from others.
Returns and other credits to your Account will reduce your
Account balance, but they will not change your minimum
No Warranties
payment amount.
We are not responsible for any claim you may have regarding
the purchase of goods or services made with your Card
In addition to the minimum payment, you may pay all or part
beyond your rights described in the "Billing Rights Summary"
of the total balance on your Account. But, you must still pay at
least the minimum payment amount each month, even if you
on your Statement.
paid more than the minimum payment due on the previous
Lost or Stolen Card
Statement. We will continue to charge Interest Charges during
If your Card is lost or stolen or if you think someone else
Billing Cycles when you carry a balance regardless of whether
may be using your Card or Account number without your
your Statement includes a minimum payment that is due. If
permission, you must contact Customer Service immediately.
your Account is 180 days past due, is part of a bankruptcy
You will not be responsible for transactions on your Account
proceeding, or is otherwise charged off, the total balance is
that we find are unauthorized.
immediately due and payable.
If we reimburse you for unauthorized transactions, you will
Making Payments
help us investigate, pursue and get reimbursement from the
Your payment must be made in U.S. dollars from a U.S.
wrongdoer. Your help includes giving us documents in a form
deposit account in a form acceptable to us. We do not
that we request.
accept cash payments through the mail. You may not make
Interest Charges and Fees
payments with funds from your Account or any other credit
account with us or any other company in the Capital One
We will charge Interest Charges and Fees to your Account
organization. You must send mailed payments to us as
as disclosed on your Statement and other Truth-in-Lending
instructed on your Statement, unless we tell you otherwise.
Disclosures. In general, Interest Charges begin to accrue
from the date of a purchase. However, we will not charge you
Other Payment Services
interest on any new purchases posted to your Account if you
We may make services available that allow you to make
paid the total balance of your Account in full by the due date
faster or recurring payments online or by telephone. We
on your Statement each month.
will describe the terms for using these services and any
If you have a Same as Cash, Waived Interest Charge or
applicable Fee before you use them. You do not have to use
Reduced Rate Credit Plan balance and the promotional
these other payment services.
period does not expire before your payment due date, we
We are not responsible if your financial institution rejects a
will exclude that promotional plan balance from the amount
payment made using our payment services.
you must pay in full to avoid Interest Charges on new non-
If you ask someone else to make a payment for you, we
promotional purchases. However, you must still make any
required payment on that excluded promotional balance.
may provide that person with limited Account information
Additionally, during the last two full Billing Cycles prior to
necessary to set up and process that payment. We may also
expiration of any Same as Cash Credit Plan, in order to
refuse to accept that payment. If we do accept it, you will be
continue to avoid interest on new non-promotional purchases
responsible for that payment even if a financial institution
you must also add payment in full of any such remaining
rejects it.
Same as Cash Credit Plan balance.
Payment Processing
For Same as Cash plans, we will not charge you interest on
We may accept and process payments without losing any
your promotional purchase if you repay the full amount of the
of our rights. We may delay the availability of credit until we
purchase before the expiration date shown on your Statement.
confirm that your payment has cleared. This may happen even
If you do not repay the promotional purchase in full by the
if we credit your payment to your Account. We may resubmit
expiration date, Interest Charges will be imposed on the
and collect returned payments electronically. If necessary, we
promotional purchase from the date of the purchase.
may adjust your Account to correct errors, process returned
and reversed payments and handle similar issues.
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When you send us an Item as payment, you authorize us to
If you are in default, we may take certain actions with respect
make a one-time electronic fund transfer from your deposit
to your Account. For example, depending on the default, we
account. You also authorize us to process the payment as an
may take the following actions, without notifying you, unless
Item. We may withdraw the funds from your deposit account
the law says that we must give you notice:
as early as the same day we receive your payment. You will
(1) charge you Fees, or change the APRs and Fees on your
not receive your Item back from your bank. We will provide
Account, if provided in your Truth-in-Lending Disclosures;
additional information about this process on your Statement.
(2) close or suspend your Account;
We may use the information from an Item to create an
(3) lower your credit limit(s);
electronic image. We may collect and return the image
(4) demand that you immediately pay the total balance owing
electronically. This electronic image may also be converted
on your Account;
to a substitute check and may be processed in the same way
(5) continue to charge you Interest Charges and Fees as long
we would process an Item. We will not be responsible if an
as your balance remains outstanding; and/or
Item you provide has physical features that when imaged
(6) file a lawsuit against you, or pursue another action that is
result in it not being processed as you intended.
not prohibited by law. If we file a lawsuit, you agree to pay
How We Apply Your Payments
our court costs, expenses and attorney fees, unless the
law does not allow us to collect these amounts.
In each Billing Cycle, we generally apply payments up to your
minimum payment amount to satisfy the minimum payment
Communications
due on each Credit Plan, first to the lowest APR Credit Plan
You agree that we may communicate with you by mail,
balance and then to higher APR Credit Plan balances. We
telephone, email, fax, prerecorded message, automated
apply any part of your payment exceeding your minimum
voice, text message or other means allowed by law regarding
payment to the balance with the highest APR and then to
your Account.
balances with lower APRs. We do this based on the APRs in
You agree that we may contact you at any telephone number
effect and balances owed on the day your preceding Billing
(including a mobile telephone number that you provide us),
Cycle ended.
and use an automated telephone dialing system or similar
If your Account has a Same as Cash Credit Plan balance, we
device to do SO. You agree that we may monitor or record any
will treat that balance as having a 0% APR for this purpose,
conversation or other communication with you.
until the last two Billing Cycles of the promotional period.
Credit Reports
During the last two full Billing Cycles of the promotional
period, we will apply payments exceeding the minimum
We may report information about your Account to credit
payment to the Same as Cash Credit Plan(s) that is expiring,
bureaus and others. Late payments, missed payments or
in the order of expiration date.
other defaults on your Account may be reflected in your credit
report. Information we provide may appear on your and the
Items with Restrictive Words, Conditions,
Authorized Users' credit reports.
or Instructions
If you believe that we have reported inaccurate information
You must mail all Items bearing restrictive words, conditions,
about your Account to a credit bureau or other consumer
limitations or special instructions to:
reporting agency, notify us in writing at Attn: Credit Bureau
Capital One
Disputes, 3455 Hwy 80 West, Jackson, MS 39209. When
PO Box 1330
you write, tell us the specific information that you believe is
Charlotte, NC 28201-1330
incorrect and why you believe it is incorrect.
This includes Items marked "Paid in Full" or similar language.
We may obtain and use credit, income and other information
This also includes all accompanying communications.
about you from credit bureaus and others as the law allows.
If you make such a payment or send any accompanying
Closing or Suspending Your Account
communications to any other address, we may reject it and
You may contact Customer Service to ask us to close
return it to you. We may also accept it and process it without
your Account.
losing any of our rights.
We may close or suspend your Account at any time and for
Credit Balances
any reason permitted by law, even if you are not in default.
We may reject and return any payment that creates or adds
If we close or suspend your Account for any reason,
to a credit balance on your Account. Any credit balance we
you must stop using your Card. You must also cancel all
allow will not be available until we confirm that your payment
billing arrangements set up on the Account. If we close or
has cleared. We may reduce the amount of any credit
permanently suspend your Account, you must return or
balance by any new charges. You may write to the address
destroy all Cards. You must still pay us all amounts you owe
provided on your Statement or call Customer Service to
on the Account.
request a refund of any available credit balance.
Account Default
Changes to Your Agreement
You will be in default if:
At any time, we may add, delete or change any term of this
Agreement, unless the law prohibits us from doing SO. We
(1) you do not make any payment when it is due;
will give you notice of any changes as required by law. We
(2) any payment you make is rejected, not paid or cannot be
may notify you of changes on your Statement or in a separate
processed;
notice. Our notice will tell you when and how the changes will
(3) you exceed a credit limit;
take effect. The notice will describe any rights you have in
(4) you file or become the subject of a bankruptcy or
connection with the changes.
insolvency proceeding;
Your variable APRs (if applicable) can go up or down as the
(5) you are unable or unwilling to repay your obligations,
including upon death or legally declared incapacity;
index for the rate goes up or down. If we increase your APRs
for any other reason, or if we change your Fees or other
(6) we determine that you made a false, incomplete or
terms of your Account, we will notify you as required by law.
misleading statement to us, or you otherwise tried to
defraud us; or
The Law That Applies to Your Agreement
(7) you do not comply with any term of this Agreement or any
We make decisions to grant credit and issue you a Card
other agreement with us.
from our offices in Virginia. This Agreement is governed by
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applicable federal law and by Virginia law. If any part of this
"Card" means any Capital One credit card associated with
Agreement is unenforceable, the remaining parts will remain
your Account. This includes all renewals and substitutions. It
in effect.
also means any
Waiver
other access device for your Account we give you that
allows you to obtain credit, including any Account number.
We will not lose any of our rights if we delay or choose not
to take any action for any reason. We may waive our right
"Credit Plans" mean the different parts of your Account we
without notifying you. For example, we may waive your
may establish that are subject to unique APRs, pricing or
Interest Charges or Fees without notifying you and without
other terms. The sum of your Credit Plan balances equals
losing our right to charge them in the future.
your total Account balance.
Assignment
"Fees" mean charges imposed on your Account not based
This Agreement will be binding on, and benefit, any of your
on the Annual Percentage Rates.
and our successors and assigns. You may not sell, assign
"Interest Charges" mean any charges to your Account
or transfer your Account or this Agreement to someone else
based on the application of Annual Percentage Rates.
without our written permission.
"Item" means a check, draft, money order or other
We may sell, assign or transfer your Account and this
negotiable instrument you use to pay your Account. This
Agreement without your permission and without prior notice
includes any image of these instruments. This does not
to you. Any assignee or assignees will take our place under
include an Access Check.
this Agreement. You must pay them and perform all of your
obligations to them and not us. If you pay us after we notify
"Statement" means a document showing important
you that we have transferred your Account or this Agreement,
Account information, including all transactions billed to your
we can return the payment to you, forward the payment to the
Account during a Billing Cycle and information about what
assignee or handle it in another way that is reasonable.
you must pay. We may also refer to your Statement as a
"Periodic Statement" or a "Billing Statement".
Glossary
"Account" means your Card Account with us.
"Truth-in-Lending Disclosures" means disclosures that
the federal Truth in Lending Act and Regulation Z require for
"Authorized User" means a person who may use the Card
any Account. This includes your application and solicitation
but is not responsible for the repayment of the Account.
disclosures, Account opening disclosures, subsequent
"Billing Cycle" means the period of time reflected
disclosures, Statements and change in terms notices.
on a Statement. This period may vary in length, but is
approximately 30 days. You will have a Billing Cycle even if a
Statement is not required. We will often specify a Billing Cycle
by the month in which its closing date occurs. For example,
a "March Billing Cycle" will have a closing date in March. We
may also refer to a Billing Cycle as a "Billing Period". If your
Account balance has charged off, we may switch to quarterly
Billing Cycles for your Account.
CapitalOne
2015 Capital One
Capital One is a federally registered service mark.
BR262480 M-111184
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