August 2015

P322-R08/15

Visa® credit card agreement

In this Agreement the words “you” and “your” mean each and all of those who agree to be bound by this Agreement; “Card” means the Visa credit card and
any duplicates, renewals, or substitutions the Credit Union issues to you; “Account” means your Visa credit card line of credit account with Alliant Credit
Union, and “Credit Union” means Alliant Credit Union or anyone to whom the Credit Union transfers this Agreement. Information in your credit report will be
used to determine if you qualify for an account and if so, your qualifying Annual Percentage Rate and credit access line.

1. Using Your Account. If you are approved for an Account, the Credit Union 
will establish a line of credit for you and notify you of your credit limit. You
agree that your credit limit is the maximum amount (purchases, balance trans-
fers, cash advances, finance charges, plus “other charges”) that you will have
outstanding on your Account at any time. If you are over your credit limit, you
must pay the amount you are over before payments will begin to restore your
credit limit. You may request an increase in your credit limit only by a method
acceptable to the Credit Union. The Credit Union has the right to reduce your
credit limit and/or cash advance limit, refuse to make an advance and/or 
terminate your Account at any time for any reason not prohibited by law.

2. Using Your Card. You may use your Card to make purchases from merchants
and others who accept Visa Cards. However, you may not use your Card to 
initiate any type of electronic gambling transaction through the Internet. If 
you wish to pay for goods or services over the Internet, you may be required to
provide card number security information before you will be permitted to 
complete the transaction. In addition, you may obtain cash advances from the
Credit Union and from other financial institutions that accept Visa Cards, and
from some automated teller machines (ATMs). (Not all ATMs accept Visa
Cards.) To obtain cash advances from an ATM, you must use a Personal 
Identification Number (PIN). To request a PIN for your card, call 866-444-8529.
You agree that you will not use your Card for any transaction that is illegal
under applicable federal, state or local law.

3. Responsibility. You agree to pay all charges (purchases, balance transfers 
and cash advances) to your Account that are made by you or anyone whom
you authorize to use your Account. You also agree to pay all finance charges
and other charges added to your Account under the terms of this Agreement
or another agreement you made with the Credit Union. If this is a joint 
Account, Section 15 also applies to your Account.

4. Finance Charges. New purchases and balance transfers posted to your 
account during a billing cycle will not incur an interest charge for that billing
cycle if you had a zero or credit balance at the beginning of that billing cycle 
or you paid the entire New Balance on the previous cycle’s billing statement
by the Payment Due Date of that statement; otherwise an interest charge will
accrue from the date a purchase or balance transfer is posted to your account.
To avoid an additional interest charge on the balance of purchases and balance
transfers, you must pay the entire New Balance on the billing statement by
the Payment Due Date of that statement or 25 days from the statement clos-
ing date listed on that statement, whichever is longer. An interest charge be-
gins to accrue on cash advances from the date you get the cash advance or
from the first day of the billing cycle in which the cash advance is posted to
your account, whichever is later. To avoid an additional interest charge on the
balance of cash advances, you must pay the entire New Balance on the billing
statement by the Payment Due Date of that statement. The interest charge is

calculated separately for purchases, balance transfers and cash advances. For
purchases and balance transfers, the interest charge is computed by applying
the monthly periodic rate to the average daily balance of purchases and balance
transfers. To get the average daily balance of purchases and balance transfers,
we take the beginning outstanding balance of purchases and balance transfers
each day, add any new purchases and balance transfers, and subtract any 
payments and/or credits. This gives us the daily balance of purchases and 
balance transfers. Then, we add all the daily balances of purchases and 
balance transfers for the billing cycle together and divide the total by the 
number of days in the billing cycle. This gives us the average daily balance 
of purchases and balance transfers. For cash advances, the interest charge is
computed by applying the monthly periodic rate to the average daily balance
of cash advances. To get the average daily balance of cash advances, we take
the beginning outstanding balance of cash advances each day, add in any new
cash advances, and subtract any payments and/or credits that we apply to the
cash advance  balance. This gives us the daily balance of cash advances. Then,
we add all the daily balances of cash advances for the billing cycle together
and divide the total by the number of days in the billing cycle. This gives us 
the average daily balance of cash advances. The minimum periodic interest
charge on any balance is $1.

5. Balance Transfers and Cash Advances. Balance transfers must be 
transferred from any financial institution other than Alliant Credit Union. 
Balance transfers and cash advances may not be used to pay any Alliant 
accounts. Amounts transferred are subject to your available credit limit. We 
are not required to honor a balance transfer request that will cause you to 
exceed your available credit limit. We will not be responsible for late payment
or non-payment to other card issuers. We are not responsible for fees that
may be charged for cash advances performed at other financial institutions
and ATMs owners. It may take up to three (3) weeks to set up the new Visa
account and/or to post the balance transfer transaction. You should continue
to make all required payments until you confirm that the balance transfer was
made. We will not close your other accounts even if you transfer the entire
balance. If you wish to close another account, you should contact the issuer
directly. Balance transfers and cash advances do not qualify to earn bonus
points on the Platinum Rewards card. Accounts will be limited to one (1) cash
advance transaction per 24 hour period. Cash advances requested in person 
at any financial institution that accepts Visa or through the Alliant Member
Contact Center have a daily maximum limit of $2,500. Cash advances performed
through an ATM have a daily maximum limit of $500. 

6. Payments. Each month you must pay at least the minimum payment shown
on your statement by the payment due date specified on the statement. If your
statement says the payment is “Now Due,” your payment is due no later than
twenty-five (25) days from the statement closing date. You may pay more 
frequently, pay more than the minimum payment or pay the Total New Balance

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in full. If you make extra or larger payments, you are still required to make at
least the minimum payment each month your Account has a balance (other
than a credit balance). The Credit Union also has the right to demand immedi-
ate payment of any amount by which you are over your credit limit. Automatic
Payment Option: You may request to have the Credit Union initiate debit or
credit entries via Electronic Funds Transfer through the Automated Clearing
House (EFT-ACH) on your account at the depository financial institution of your
choice to pay your Alliant Visa credit card. By accepting this option you also
authorize the Credit Union to perform any necessary correction entries, as
needed, to your account at the depository financial institution you designate.
You understand that it may take up to two (2) billing cycles to set up and/or
change existing ACH Debit(s) on your account. You should continue to make all
required payments until you confirm that the ACH debit has been set up. You
understand that you will be responsible for making sure there are sufficient
funds in your account on the ACH due date as indicated on your credit card
statement. If the interest rate changes or if you take an advance against your
line of credit, you understand and agree that your EFT-ACH payment will be
updated to reflect the change(s), per your loan agreement. 

You also understand if you change the payment frequency on your loan and/or
elect to use the coverage provided by Alliant’s Member Assistance Program,
or if you take advantage of any other program or offer made or approved by 
Alliant, your EFT-ACH payment will also be updated to reflect this change, 
pursuant to the terms of your authorized changes to the loan agreement. You
agree that your rights in respect to each withdrawal shall be the same as if 
it were a check drawn on your account and you shall be fully protected in 
honoring such a withdrawal. You further agree that if any such withdrawal is
dishonored with cause, Alliant shall be under no liability whatsoever, if such
dishonor results in late charges or revocation of your card. Failure to make a
successful loan payment via ACH for three (3) consecutive months may result
in an automatic revocation of the ACH by Alliant. This authority is to remain in
full force and is effective until Alliant has received written notification from
you of any payment or termination at such time and in such manner as to 
afford Alliant a reasonable opportunity to act on it.

7. Payment Allocation. Subject to applicable law, your minimum payment
amount may be applied to what you owe the Credit Union in the following
order: Finance Charges, Fees, Non-interest Bearing Transactions, Previous Pro-
motional Balance, Balance Cash, Balance Retail, Cycle-to-Date Promotional
Balance, Cycle-to-Date Cash, Cycle-to-Date Retail. Any payment amount in ex-
cess of the minimum payment will be applied first to the card balance bearing
the highest rate of interest, and then to each successive balance bearing the
next highest rate of interest, until the payment is exhausted. 

8. Default. You will be in default if you fail to make any minimum payment or
other required payment by the date that it is due. You will be in default if you
break any promise you make under this Agreement. You will be in default if
you die, file for bankruptcy or become insolvent, that is, unable to pay your 
obligations when they become due. You will be in default if you make any
false or misleading statements in any credit application or credit update. You
will also be in default if something happens that the Credit Union believes
may substantially reduce your ability to repay what you owe. When you are 
in default, the Credit Union has the right to demand immediate payment of
your full Account balance without giving you notice. If immediate payment is
demanded, you agree to continue paying finance charges, at the periodic rate
charged before default, until what you owe has been paid, and any shares

that were given as security for your Account may be applied towards what 
you owe. We may, but are not required to, authorize charges that go over your
credit line. You must pay any amount over your credit line, and you must pay
us immediately if we ask you to. This agreement applies to any balances on
your account, including any balance over your credit line. Collection Fee: You 
promise to pay, subject to applicable law, all costs of collecting what you owe
under this agreement and all costs of realizing on any security for the Plan, 
including court costs, collection agency fees and reasonable attorney fees. We
may enter into a contingent or hourly fee arrangement with an attorney or 
collection agency and you agree that such an agreement is reasonable. This 
provision also applies to bankruptcy, appeals or post judgment proceedings.

9. Liability for Unauthorized Use-Lost/Stolen Card Notification. You
agree to notify us immediately, orally or in writing at Attn: Plastic Card Opera-
tions, PO Box 66945, Chicago, IL 60666-0945 or telephone 866-444-8529
twenty four (24) hours a day, seven (7) days a week, of the loss, theft, or 
unauthorized use of your Credit Card. You may be liable for the unauthorized
use of your Credit Card. You will not be liable for unauthorized use that occurs
after you notify us of the loss, theft, or possible unauthorized use. You will
have no liability for unauthorized purchases made with your credit card, unless
you are grossly negligent in the handling of your card. In any case, your liability
will not exceed $50.

10. Changing or Terminating Your Account. The Credit Union may change
the terms of this Agreement from time to time. Notice of any change will be
given in accordance with applicable law. Either you or the Credit Union may
terminate this Agreement at any time, but termination by you or the Credit
Union will not affect your obligation to pay the Account balance plus any 
finance and other charges you owe under this Agreement. You are also 
responsible for all transactions made to your Account after termination, 
unless the transactions were unauthorized.

The Card or Cards you receive remain the property of the Credit Union and you
must recover and surrender to the Credit Union all Cards upon request or upon 
termination of this Agreement whether by you or the Credit Union. The Credit
Union has the right to require you to pay your full Account balance at any time
after your Account is terminated, whether it is terminated by you or the Credit
Union. If this is a joint Account, Section 15 of this Agreement also applies to
termination of the Account. If at any time you switch from a Visa Platinum 
Rewards to a Visa Platinum account or vice versa, you are ineligible for any 
introductory or incentive offers, unless the specific terms of the promotion
allow. See section 21 of this Agreement for other terms that may apply. If at
any time you switch from a Visa Platinum Rewards to a Visa Platinum account,
you will forfeit your bonus point balance immediately.

11. Credit Information. You authorize the Credit Union to investigate your
credit standing when opening or reviewing your Account. You authorize the
Credit Union to disclose information regarding your Account to credit bureaus
and creditors who inquire about your credit standing.

12. Returns and Adjustments. Merchants and others who honor your Card
may give credit for returns or adjustments. If your credits and payments 
exceed what you owe the Credit Union, the amount will be applied against 
future purchases and cash advances. If the credit balance amount is $1 or
more, it will be refunded upon your written request or automatically after six
(6) months.

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22. Security Interest. Your Account is secured by all shares you have in
any individual or joint account with the Credit Union, except for shares in
an Individual Retirement Account or in any other account that would lose
special tax treatment under state or federal law if given as security. You
authorize the Credit Union to apply the balance in your individual or joint
share accounts to pay any amounts due on your Account if you should 
default. Collateral securing other loans you have with the Credit Union 
may also secure this loan, except that a dwelling will never be considered
as security for this Account, notwithstanding anything to the contrary in
any other agreement. 

See page 4 for important information regarding your billing rights.

13. Additional Benefits/Card Enhancements. The Credit Union may from
time to time offer additional services to your Account, such as travel accident
insurance, at no additional cost to you. You understand that the Credit Union is
not obligated to offer such services and may withdraw or change them at any
time.

14. Foreign Transactions. Purchases and cash withdrawals made in foreign
countries and foreign currencies will be debited from your account in U.S. 
dollars. The exchange rate for transactions in a foreign currency will be a 
rate selected by Visa from the range of rates available in wholesale currency
markets for the applicable central processing date, which rate may vary from
the rate Visa itself receives, or the government mandated rate in effect for the
applicable central processing date, plus 1%. The currency conversion rate
used on the processing date may differ from the rate that would have been
used on the purchase date or cardholder statement posting date. A 1% Foreign
Transaction Fee will be assessed on all transactions where the merchant
country differs from the country of the card issuer. The converted transaction
amount will be shown separately from the International Transaction Fee on
your billing statement. This fee will be assessed on all international purchases,
credit vouchers, and cash disbursements. Interest will accrue on this fee,
which is a finance charge.

15. Joint Accounts. Each of you will be individually and jointly responsible
for paying all amounts owed under this Agreement. This means that the Credit
Union can require any one of you individually to repay the entire amount owed
under this Agreement. Each of you authorizes the other(s) to make purchases
or cash advances individually. Any one of you may terminate the Account and
the termination will be effective as to all of you.

16. Effect of Agreement. This Agreement is the contract which applies to all
transactions on your Account even though the sales, cash advances, credit or 
other slips you sign or receive may contain different terms.

17. No Waiver. The Credit Union can delay enforcing any of its rights any
number of times without losing them.

18. Document Copy Fee. Copies of a sales draft or statement are $5 each.

19. Final Expression. This Agreement is the final expression of the terms
and conditions of this Visa line of credit between you and the Credit Union. 
This written Agreement may not be contradicted by evidence of any alleged
oral agreement.

20. Copy Received. By using your account, you acknowledge that you have 
received a copy of this Visa credit card agreement.

21. Introductory and Incentive Offers. Introductory rate and incentive 
offers, including bonus points, are not available to those members who in the
previous six months have had (i) an open Alliant Visa credit card account, or (ii)
an outstanding balance on a closed Alliant Visa credit card account.

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YOUR BILLING RIGHTS - KEEP THIS NOTICE FOR FUTURE USE 
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act

WHAT TO DO IF YOU FIND A MISTAKE ON YOUR STATEMENT
If you think there is an error on your statement, write to us at:

Alliant Credit Union, PO Box 66945, Chicago, IL 60666-0945
You may also contact us on the Web: alliantcreditunion.com by submitting
an Error Resolution Form or sending a secure email by logging into your 
account on Alliant Online Banking at alliantcreditunion.com.
In your letter, give us the following information:
• Account information: Your name and account number.
• Dollar amount: The dollar amount of the suspected error.
• Description of problem: If you think there is an error on your bill, 

describe what you believe is wrong and why you believe it is a mistake.

You must contact us:
• Within 60 days after the error appeared on your statement.
• At least 3 business days before an automated payment is scheduled, 

if you want to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing or electronically. You
may call us, but if you do we are not required to investigate any potential
errors and you may have to pay the amount in question.

WHAT WILL HAPPEN AFTER WE RECEIVE YOUR LETTER
When we receive your letter, we must do two things:
1. Within 30 days of receiving your letter, we must tell you that we received
your letter. We will also tell you if we have already corrected the error.
2. Within 90 days of receiving your letter, we must either correct the error

or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:
• We cannot try to collect the amount in question, or report you as delinquent

on that amount.

• The charge in question may remain on your statement, and we may 

continue to charge you interest on that amount.

• While you do not have to pay the amount in question, you are responsible

for the remainder of your balance.

• We can apply any unpaid amount against your credit limit.
After we finish our investigation, one of two things will happen:
• If we made a mistake: You will not have to pay the amount in question

or any interest or other fees related to that amount.

• If we do not believe there was a mistake: You will have to pay the

amount in question, along with applicable interest and fees. We will

send you a statement of the amount you owe and the date payment is
due. We may then report you as delinquent if you do not pay the amount
we think you owe.

If you receive our explanation but still believe your bill is wrong, you must
write to us within 10 days telling us that you still refuse to pay. If you do
so, we cannot report you as delinquent without also reporting that you are 
questioning your bill. We must tell you the name of anyone to whom we 
reported you as delinquent, and we must let those organizations know
when the matter has been settled between us.
If we do not follow all of the rules above, you do not have to pay the first
$50 of the amount you question even if your bill is correct.

YOUR RIGHTS IF YOU ARE DISSATISFIED WITH YOUR CREDIT
CARD PURCHASES
If you are dissatisfied with the goods or services that you have purchased
with your credit card, and you have tried in good faith to correct the prob-
lem with the merchant, you may have the right not to pay the remaining
amount due on the purchase.
To use this right, all of the following must be true:
1. The purchase must have been made in your home state or within 100

miles of your current mailing address, and the purchase price must have
been more than $50. (Note: Neither of these is necessary if your pur-
chase was based on an advertisement we mailed to you, or if we own
the company that sold you the goods or services.)

2. You must have used your credit card for the purchase. Purchases made
with cash advances from an ATM or with a check that accesses your
credit card account do not qualify.

3. You must not yet have fully paid for the purchase.
If all of the criteria above are met and you are still dissatisfied with the 
purchase, contact us in writing at:

Alliant Credit Union, PO Box 66945, Chicago, IL 60666-0945
You may also contact us on the Web: alliantcreditunion.com by submitting
an Error Resolution Form or sending a secure email by logging into your 
account on Alliant Online Banking at alliantcreditunion.com.
While we investigate, the same rules apply to the disputed amount as 
discussed above. After we finish our investigation, we will tell you our 
decision. At that point, if we think you owe an amount and you do not pay, 
we may report you as delinquent.

PO Box 66945, 11545 W. Touhy Avenue
Chicago, IL 60666-0945 

alliantcreditunion.com

This credit union is federally insured by the
National Credit Union Administration.

© 2015 Alliant Credit Union. All Rights Reserved.

P322-R08/15-B

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