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GTE Federal Credit Union 
P.O. Box 172599, Tampa, FL 33672-0599 
(813) 871-2690 • Toll free (888) 871-2690 
www.gtefcu.org 

VISA CREDIT CARD AGREEMENT 
In this Agreement, “You” and “your” mean any person who accepts this Agreement or uses the Card. The “Card” 
means any credit card issued to you or those designated by you under the terms of this Agreement. “We”, “us”, “our” 
and the “Credit Union” means GTE Federal Credit Union or its successors. 

SECURITY: YOU SPECIFICALLY GRANT US A CONSENSUAL SECURITY INTEREST IN ALL INDIVIDUAL AND 
JOINT ACCOUNTS YOU HAVE WITH US NOW AND IN THE FUTURE TO SECURE REPAYMENT OF CREDIT 
EXTENDED UNDER THIS AGREEMENT. YOU ALSO AGREE THAT WE HAVE SIMILAR STATUTORY LIEN 
RIGHTS UNDER STATE AND/OR FEDERAL LAW. THE GRANTING OF THIS SECURITY INTEREST IS A 
CONDITION FOR THE ISSUANCE OF CREDIT UNDER THIS AGREEMENT. IF YOU ARE IN DEFAULT, WE CAN 
APPLY YOUR SHARES TO THE AMOUNT YOU OWE. Shares and deposits in an Individual Retirement Account or 
any other account that would lose special tax treatment under state or federal law if given are not subject to this 
security interest. If you have other loans with us, collateral securing such loans may also secure your obligations 
under this Agreement, unless that other collateral is your principal residence or non-purchase money household 
goods. 

Using Your Card. You can purchase or lease goods and services from any merchant who honors your Card, and 
you may obtain cash advances from financial institutions and ATM machines that accept the Card, up to your 
maximum credit limit. You agree not to present your Card or obtain a cash advance for any extension of credit in 
excess of your available credit limit; however, if you do exceed your credit limit, you agree to make immediate 
payment sufficient to bring the balance below the credit limit. Certain purchases and cash advances require 
authorization prior to completion of the transaction. In some cases, you may be asked to provide identification. If our 
system is not working, we may not be able to authorize a transaction, even though you have sufficient credit 
available. Also, for security reasons, we may block the use of your Card in certain countries or geographic areas. We 
will have no liability to you or others if any of these events occur. 

Personal Identification Number (PIN). We may issue a Personal Identification Number (PIN) for use with your Card. 
This PIN is confidential and should not be disclosed to anyone. You may use your PIN and your Card to access your 
account, and all sums advanced will be added to your account balance. In the event a use of your PIN constitutes an 
Electronic Funds Transfer, the terms and conditions of your Electronic Funds Transfer Agreement may affect your 
rights. 

Promise To Pay. You promise to pay us in U.S. dollars for (a) all purchases, cash advances, and balance transfers 
made by you or anyone whom you authorize to use the Card; (b) all Interest Charges and all other charges or fees; 
(c) collection costs and attorney’s fees as permitted by applicable law, and any costs incurred in the recovery of the 
Card; and (d) credit in excess of your credit limit that we may extend to you. 

Illegal Transactions. You agree that your Card and account will not be used to make or facilitate any illegal 
transactions as determined by applicable law; and that any such use will constitute an event of default under this 
Agreement. We may decline any transaction that we believe to be illegal under applicable law, including but not 
limited to any transaction involving or relating to any gambling activity. You agree that we will have no liability or 
responsibility for any such use by you or any authorized user(s); or for declining any such transaction. You further 
agree to indemnify and hold us harmless from any suits, liability, damages or adverse action of any kind that results 
directly or indirectly from such illegal use. You promise to pay us any and all amounts owing on your Card for any 
transactions made by you, even if the transaction is determined to be illegal. 

Joint Accounts. Each of you will be responsible, jointly and severally, for the repayment of amounts owed, 
regardless of who initiated any transaction under the account. 

Others Using Your Account. If you allow anyone else to use your account, you will be liable for all credit extended 
to such persons. You promise to pay for all purchases and advances made by anyone you authorize to use your 
account, whether or not you notify us that he or she will be using it. If someone else is authorized to use your account 

 
 
 
 
 
 
 
 
 
 
 
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and you want to end that person’s privilege, you must notify us in writing, and if he or she has a Card, you must return 
that Card with your written notice for it to be effective. 

Ownership of Card. Your Card remains our property and may be cancelled by us at any time without notice. You 
agree to surrender your Card and to discontinue use of the account immediately upon our request. 

Interest Charges. Average Daily Balance including new transactions: Interest Charges will accrue on your average daily 
balance outstanding during the month. To get the average daily balance, we take the beginning balance each day, 
add any new purchases, cash advances, balance transfers or other advances, and subtract any payments, unpaid 
interest charges, and unpaid late charges. This gives us the daily balance. Then, we add up all the daily balances for 
the billing cycle and divide that by the number of days in the billing cycle. We then multiply that by the periodic rate 
corresponding to the Annual Percentage Rate on your account. If you have different rates for purchases, cash 
advances or balance transfers, separate average daily balances for each will be calculated and the appropriate 
periodic rate is then applied to each. 

Grace Period on Purchases Only: You can avoid Interest Charges on purchases by paying the full amount of the 
new balance for purchases each month by the date on which the payment is due. Otherwise, the new balance of your 
account, and subsequent advances from the date they are posted to the account, will be subject to an Interest 
Charge. You cannot avoid Interest Charges on cash advances; even if you pay the entire cash advance balance by 
the payment due date, you will incur the Interest Charges accrued from the date the cash advance is posted to your 
account. 

Fees. In addition to the Interest Charges set forth above, you agree to also pay any and all fees that you incur as 
disclosed to you on your Truth-in-Lending Statement or similar disclosures (as may be amended from time to time), 
or as disclosed to you during the term of your Card. 

If Your Card is Lost or Stolen or if an Unauthorized Use Occurs. You agree to notify us immediately if your Card 
is ever lost or stolen or if an unauthorized use may have occurred. “Unauthorized use” means the use of the Card by 
someone other than you who does not have actual, implied or apparent authority for such use, and from which you 
receive no benefit. The telephone number to call is 813.871.2690 or toll-free 1.888.871.2690. You agree to follow up 
your call with notice in writing to us at: P.O. Box 172599, Tampa, FL 33672-0599. You also agree to assist us in 
determining the facts, circumstances and other pertinent information relating to any loss, theft or possible 
unauthorized use of your Card and comply with such procedures as we may require in connection with our 
investigation. You will be liable for any unauthorized use only if we can prove that you were grossly negligent in your 
use or handling of your Card, or if we can prove that you used your Card fraudulently. 

Minimum Payment Due; Crediting of Payments. Payments are due in the amount and on the date disclosed on 
your billing statement. If your payment is received by us on a business day at the address and by the time designated 
on the billing statement, it will be credited to your account on the date of receipt. If payment is made at any location 
other than the address designated on the periodic statement, credit for such payment may be delayed up to five (5) 
days. The minimum periodic payment required is 2% of the balance, plus any amount in excess of your credit limit, 
plus any amount past due, or $10.00, whichever is greater. 

Default; Acceleration; Credit Suspension; Collection Costs. You will be in default if: (1) you fail to make any 
payment on time; (2) if you fail to keep any promises you have made under this Agreement or under other 
Agreements you have with us; (3) if you die; (4) if you file a petition in bankruptcy or have a bankruptcy petition filed 
against you, or if you become involved in any insolvency, receivership or custodial proceeding; (5) if anyone attempts 
to take any of your funds held by us via legal process or if you have a judgment or tax lien filed against you; (6) if you 
make any false, inaccurate, or misleading statements in any credit application or credit update; or (7) if we, in good 
faith, believe that your ability to repay what you owe is or soon will be impaired, or that you are unwilling to make your 
payments. 
If you are in default, we have the right to demand immediate payment of your full account balance without giving you 
notice. If immediate payment is demanded, you agree to continue paying interest charges and fees until what you 
owe has been paid, and any shares that were given as security for your account may be applied towards what you 
owe. You agree to pay all reasonable costs of collection, including court costs and attorney’s fees, and any costs 
incurred in the recovery of the Card, subject to applicable law. Even if your unpaid balance is less than your credit 
limit, you will have no credit available during any time that any aspect of your account is in default. 

Additional Benefits/Card Enhancements. We may from time to time offer additional services to your Account at no 
additional cost to you. You understand that we are not obligated to offer such services and may withdraw or change 
them at any time. 

 
 
 
 
 
 
 
 
 
 
 
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Convenience Checks. We may, at our discretion, issue checks to you which may be used for any purpose other 
than making a payment for credit to your account. By signing such check, you authorize us to pay the item for the 
amount indicated and post such amount as a cash advance to your account. We do not have to pay any item which 
would cause the outstanding balance in your account to exceed your credit limit. 

Credit Information. We may from time to time request personal information from you or obtain credit reports from the 
credit reporting agencies for the purpose of updating your credit status. Your failure to provide such information when 
requested by us may result in suspension of credit privileges under this Agreement, including your ability to obtain 
any future advances by any means. You authorize us to investigate your credit standing when opening or reviewing 
your account. You authorize us to disclose information regarding your account to credit bureau and creditors who 
inquire about your credit standing. 

Foreign Transactions; Currency Conversion. Purchases and cash advances made in foreign currencies will be 
billed to you in U.S. dollars. The conversion rate in dollars will be a rate selected by the card company from a range 
of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from 
the rate the card company itself receives or the government-mandated rate in effect for the applicable central 
processing date in each instance. All transactions processed outside of the United States (which may include internet 
transactions) will be charged foreign transaction fees in the amount disclosed on your Truth-in-Lending Statement (as 
amended from time to time). 

Termination; Change-in-Terms. We may, by written notice, terminate this Agreement at any time, subject to 
applicable law. You may terminate this Agreement by written notice. Termination by either party shall not affect your 
obligation to repay any balance on your account resulting from use of the Card as well as Interest Charges and fees 
incurred. We may change the terms of this Agreement, including the method of calculating the periodic rate, at any 
time, by written notice, subject to applicable law. Use of the Card constitutes agreement and acceptance of any 
change in terms, unless applicable law requires otherwise. Our failure to exercise any of our rights or to take any 
action shall not constitute a waiver of those rights, or an amendment or change in any of the terms of this Agreement. 

Late or Partial Payments. Any payment that delays the reduction of your balance will increase your total interest 
costs. Partial payments or prepayments will not delay your next scheduled payment – you will still need to make the 
minimum scheduled payment by the next scheduled due date to keep your account current. We may accept late 
payments, partial payments, checks or money orders marked “payment in full” and such action shall not constitute 
final settlement of your account or a waiver or forgiveness of any amounts owing under this Agreement. 

Enforcement. We do not lose our rights under this or any related agreement if we delay enforcing them. If any 
provision of this or any related agreement is determined to be unenforceable or invalid, all other provisions remain in 
full force and effect. 

Returns and Adjustments. Merchants and others who honor the Card may give credit for returns or adjustments, 
and they will do so by submitting a credit slip which will be posted to your account. If your credits and payments 
exceed what you owe us, the amount will be applied against future purchases and cash advances. If the credit 
balance amount is $1 or more, it will be refunded upon your written or verbal request. 

Plan Merchant Disputes. We are not responsible for the refusal of any plan merchant or financial institution to honor 
your Card. Also, we are not responsible for goods or services that you purchase with the Card unless: (a) your 
purchase was made in response to an advertisement we sent or participated in sending you; or (b) your purchase 
cost more than $50 and was made from a plan merchant in your state or within 100 miles of your home; and only if 
you have made a good faith attempt, but have been unable to obtain satisfaction from the plan merchant. You must 
resolve all other disputes directly with the plan merchant. We do not warrant any merchandise or services purchased 
by you with the Card. 

Statements and Notices. Statements and notices will be mailed to you at the most recent postal address or e-mail 
address (if you have elected to receive such documents via electronic means) you have given us. Notice sent to any 
one of you will be considered notice to all. 

Notification of Address Change. You will notify us promptly if you change your address for any reason. In order to 
prevent identity theft, your identity may need to be verified before we act upon the notification.  

Copy Received. You acknowledge that you have received a copy of this Agreement. 

Governing Law. This Agreement shall be construed under federal law and state law in the state in which we are 
primarily located, and the venue shall be located in the county and state in which we are primarily located. Operating 

 
 
 
 
 
 
 
 
 
 
 
 
 
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regulations of Visa may also apply. This Agreement is the contract that applies to all transactions even though the 
sales, cash advance, convenience check, credit or other slips you sign or receive may contain different terms. 

YOUR BILLING RIGHTS: KEEP THIS DOCUMENT FOR FUTURE USE 
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What to Do If You Find A Mistake On Your Statement 
If you think there is an error on your statement, write to us at the address(es) listed on your statement. 
In your letter, give us the following information: 
1. Your name and account number. 
2. The dollar amount of the suspected error. 
3. If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. 
You must contact us: 
• Within 60 days after the error appeared on your statement. 
• At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount 
you think is wrong. 
You must notify us of any potential errors in writing. You may call us, but if you do, we are not required to investigate 
any potential errors and you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 
1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have 
already corrected the error. 
2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is 
correct. 

While we investigate whether or not there has been an error: 
• We cannot try to collect the amount in question, or report you as delinquent on that amount. 
• The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
• While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
• We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 
• If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that 
amount. 
• If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest 
and fees. We will send you a statement of the amount you owe and the date payment is due. We may then report you 
as delinquent if you do not pay the amount we think you owe. 
If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you 
still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning 
your bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must let those 
organizations know when the matter has been settled between us. 
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your 
bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in 
good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on 
the purchase. To use this right, all of the following must be true: 
1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and 
the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based 
on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 
2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with 
a check that accesses your credit card account do not qualify. 
3. You must not yet have fully paid for the purchase. 
If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at the 
address(es) listed on your statement. 
While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our 
investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may 
report you as delinquent.