IMPORTANT CREDIT CARD DISCLOSURES

The following disclosure represents important details concerning your credit card. The information about costs of the card is 
accurate as of 2/22/2016. You can contact us toll free at the number or address above to inquire if any changes occurred since the 
effective date.

INTEREST RATES and INTEREST CHARGES

ANNUAL PERCENTAGE 
RATE (APR) for Purchases 
and Balance Transfers

Platinum
0.00% Introductory APR for one year 
based on your creditworthiness.1

Classic
15.24% or 17.24%

Secured
 13.24%

depending on your credit 
history. This APR will vary with 
the market based on the Prime 
Rate.

This APR will vary with the 
market based on the 
Prime Rate.

After that, your Standard APR will be  
9.24%, 10.24%, or 
12.24%
depending on your credit history. This 
APR will vary with the market based on 
the Prime Rate.

19.99%

APR for Cash Advances
Penalty APR and When it 
Applies

21.99% 
This APR may be applied to your account if you make a payment that is late 60 days or more.
How Long Will the Penalty APR Apply? If we increase your APRs due to a late payment, we may keep 
them at this higher level on existing and new balances until you make six consecutive on-time 
payments.

How to Avoid Paying 
Interest

Your due date is at least 21 days after we mail your billing statement. We will not charge you interest on 
purchases if you pay your entire new purchase balance by the due date each month. We will begin 
charging interest on cash advances and balance transfers on the transaction date.

Minimum Interest 
Charge
For Credit Card Tips from 
the Consumer Financial 
Protection Bureau

None

To learn more about factors to consider when applying for or using a credit card, visit the website of the 
Consumer Financial Protection Bureau at: http://www.consumerfinance.gov/learnmore

Fees to Open or Maintain Your 
Account

•  Annual Fee
Transaction Fees

•  Balance Transfer
•  Cash Advance
•  Foreign Transactions

Penalty Fees

•  Late Payment
•  Returned Payment

FEES

None

Either $10 or 3% of the amount of each transfer, whichever is greater.
Either $10 or 3% of the amount of each cash advance, whichever is greater.
1% of each transaction in US dollars.

 Up to $10  if your payment is late
 Up to $25  if your payment is returned for any reason

How We Will Calculate Your Balance:
We use a method called “average daily balance (including new purchases).”
Loss of Introductory APR:
We may end your introductory APR and apply the Penalty APR if you make a payment when due.
1: Not every applicant approved for the Platinum card will qualify for the intro rate.
*APR=Annual Percentage Rate. Rates, terms, programs, and conditions subject to change. **Program conditions and restrictions may apply.

Credit Card Agreement 

SOUTHLAND CREDIT UNION 

FEDERAL TRUTH-IN-LENDING DISCLOSURE STATEMENT 
Effective: 12/14/2015 
0% INTRODUCTORY RATE 
VISA® CREDIT CARD ACCOUNT AGREEMENT AND DISCLOSURE STATEMENT:  PART 2 OF 2 

In this Credit Card Account Agreement and Disclosure Statement (“Agreement and Disclosure Statement”), the words “you,” “your,” and  “yours” 
mean each and all of those who apply for or use the Southland Credit Union Visa® Card and/or Visa Account.  “Credit Union,”  “us,” “our,” 
and  “we”  mean  Southland  Credit  Union.  “Card”  means  the  Visa  Card  issued  to  you  and  any  duplicates  and/or  renewals  we  may  issue. 
“Account” means your Visa Card Account with us. 

By requesting and receiving, signing, using, or permitting others to use the Card and/or Account issued to you by Southland Credit Union,  you 
agree to be bound by the terms and conditions as set forth herein and any amendments thereto. 

NOTICE:  THIS DOCUMENT CONTAINS PROVISIONS FOR A VARIABLE ANNUAL PERCENTAGE (INTEREST) RATE. 

AUTHORIZATION  AND PAYMENT:  You  authorize Southland Credit Union to pay and  charge your Account  for all Purchases,  Balance 
Transfers, and Cash Advances made or obtained by you or anyone you authorize to use your Card or Account.  You will be obligated to pay  all 
such  Purchases,  Balance  Transfers,  and  Cash  Advances  charged  to  your  Account  whether  resulting  from:  (1)  actual  use  of  your  Card  or 
Convenience Checks; (2) mail order or telephone, computer, or other electronic Purchases made without presenting the Card; or (3) any  other 
circumstance where you authorize a charge, or authorize someone else to make a charge, to your Account (collectively, “authorized  charges”). 
You promise to pay us or to our order in U.S. Dollars with an instrument drawn on a financial institution in the United States at  our office or at the 
address set forth on your periodic statement all authorized charges on the terms and at the rates set forth herein, plus any  FINANCE CHARGES 
assessed on your Account, and any other charges and fees which you may owe us under the terms of this Agreement  and Disclosure Statement (the 
“Account Balance”).  Payments will continue until you have paid in full the Account Balance. 

CHANGE OF TERMS:  Account and Agreement and Disclosure Statement terms are not guaranteed for any period of time.  You understand and 
agree that we may  amend, modify, add to, or delete from this Agreement and Disclosure Statement any of its terms and conditions, including 
financial terms  such as the method of application and the amount of any INTEREST CHARGE, Transaction Fee, or other FINANCE CHARGE, 
ANNUAL  PERCENTAGE RATE, Monthly Periodic Rate, and/or fee in accordance with applicable laws.  If required by applicable law, we will 
mail a  notice of the change to you at your last known address.  You also understand that in the event of a significant change, as defined under the 
Federal Truth in Lending Act, any such notice will be mailed at least forty-five (45) days prior to the effective date of the significant change  as 
required by applicable law.  If we are required by applicable law to provide you a right to reject significant changes to this Agreement  and 
Disclosure  Statement  prior  to  the  effective  date  of  such  changes,  we  will provide  you  with  an  explanation  of how to reject  the  significant 
changes, unless you fail to make a required minimum payment within sixty (60) days after its due date.  We may change the  terms of this 
Agreement and Disclosure Statement based on information in your credit report, market conditions, business strategy or for  any other reason. 
Notice of a change in terms is required, but may be sent as late as the effective date of the change where the change has  been agreed to in writing, 
by you. 

CONSENSUAL SECURITY INTEREST IN DEPOSIT ACCOUNTS: 
You  understand  and  agree  that  our  approval  of  your  application  for  this  Account  was  provided  based  on  your  affirmative 
agreement to providing us a security interest in all individual and joint deposit accounts you have with us now and in the future to 
secure repayment of your Account Balance.  By providing your initials on the “Security Interest” section in your application for 
this  Account,  as  well  as  using  the  Card  and/or  Account,  you  expressly  agree  that  you  are  aware  of  and  specifically  intend  to 
provide us a security interest in your deposit accounts with us as a condition of our approval of your Account application.  Shares 
or deposits in an Individual Retirement Account or any other account that would lose special tax treatment under state or federal 
law if given are not subject to this security interest.   

INTEREST RATES AND INTEREST CHARGES: You understand that a portion of your FINANCE CHARGES incurred during a billing  cycle 
will include your INTEREST CHARGES incurred during that billing cycle.  The INTEREST CHARGE for a billing cycle will be  calculated 
by applying your Monthly Periodic Rate to your Average Daily Balance.  You understand and agree that under the “Change of  Terms” section 
above, we have the right in our sole and absolute discretion to change the amount of any ANNUAL PERCENTAGE RATE,  Monthly Periodic Rate 
and/or INTEREST CHARGE that may apply to your Account. 

INTRODUCTORY  RATE  AND  APPLICABLE  DISCLOSURES  ARE  FOR  QUALIFIED  ACCOUNTS  ONLY:  Monthly  Periodic 
INTEREST CHARGE, Monthly Periodic Rate, and ANNUAL PERCENTAGE RATE for Cash Advances, Balance  Transfers, and Purchases: 
The introductory Monthly Periodic Rate and corresponding ANNUAL PERCENTAGE RATE for Purchases and Balance Transfers will be a 
temporary discounted introductory rate that is not based upon the Index and Margin used to calculate later adjustments.  The introductory 
Monthly Periodic Rate and corresponding ANNUAL PERCENTAGE RATE for purchases and balance transfers, which are set forth in Part 1 
of this Agreement and Disclosure Statement, will only remain in effect during the Introductory Rate Period.  However, you may lose your 
introductory  Monthly  Periodic  Rate  and  corresponding  ANNUAL  PERCENTAGE  RATE  prior  to  the  expiration  of  the  Introductory  Rate 
Period,  and  we  may  apply  the  penalty  ANNUAL  PERCENTAGE  RATE,  if  you  fail  to  make  a  payment  when  due.    The  non-discounted 
initial Monthly Periodic Rate and corresponding non-discounted initial ANNUAL PERCENTAGE RATE that would otherwise be in effect 
as of the date of this Agreement and Disclosure Statement if not for the introductory ANNUAL PERCENTAGE RATE as set forth in Part 1 
of this Agreement and Disclosure Statement.  Upon expiration of the Introductory Period, Purchase and Balance Transfer balances will be 
subject to variable Monthly Periodic Rates and ANNUAL PERCENTAGE RATES calculated as set forth below. 

Page 1 of 8 

 
 
 
 
 
 
 
 
 
 
 
 
Credit Card Agreement 

SOUTHLAND CREDIT UNION 

After  the  Introductory  Rate  Period  expires,  the  Monthly Periodic Rate used in calculating the Monthly Periodic INTEREST CHARGE for 
Balance Transfers and Purchases is based upon the Prime Rate as published in the Money Rates section of the print edition of the Wall  Street 
Journal (the “Index”).  Your ANNUAL PERCENTAGE RATE for, Balance Transfers and Purchases is determined  by adding an amount (the 
“Margin”) to the Index in effect as of the first (1st) day of the month preceding the month of your Adjustment Date (defined below). Your 
Cash Advance ANNUAL PERCENTAGE RATE is also determined by adding the Index in effect as of the date of Account opening to the 
Margin.    Your  Margin  for  Purchases,  Balance  Transfers,  and  Cash  Advances  are  set  forth  in  Part  1  of  this  Agreement  and  Disclosure 
Statement. The Cash Advance ANNUAL PERCENTAGE RATE is not subject to change based on adjustments in the Index value. The initial 
Monthly Periodic Rate and initial ANNUAL PERCENTAGE RATE in effect as of the date of this Agreement and Disclosure Statement to 
your Cash Advances is set forth in Part 1 of this Agreement and Disclosure Statement. 

After the Introductory Rate Period expires, your Purchase and Balance Transfer ANNUAL PERCENTAGE RATE may increase or decrease 
every month.  Any such change will be based on an increase or decrease  in the Index as set forth below.  In the event that the Prime Rate ceases to 
be  published,  changes  in  the  ANNUAL  PERCENTAGE  RATE  will  be  related  to  a  comparable  Index.  We  may  waive  an  increase  in  the 
ANNUAL PERCENTAGE RATE when such an increase can be  made, but such a waiver shall not be construed as a waiver of our right to 
increase the ANNUAL PERCENTAGE RATE at a future date  when entitled to do so. 

After  the  Introductory  Rate  Period  expires,  your  Purchase  and  Balance  Transfer  ANNUAL  PERCENTAGE  RATE  is  subject  to  change 
monthly on the fourth (4th) day of the month. These dates shall be known as “Adjustment Dates.” The Index in effect on the first (1st) day of 
the preceding month shall be used to calculate the ANNUAL PERCENTAGE RATE change effective on the Adjustment Date. For example, 
the Index in effect on January first (1st) shall be used to calculate the ANNUAL PERCENTAGE RATE change effective on February fourth 
(4th) of the same year. All other Adjustment Date rate changes will follow the same pattern, except that the Index in effect on December first 
(1st) shall be used to calculate the ANNUAL PERCENTAGE RATE change effective January fourth (4th) of the following year. 

The maximum  ANNUAL PERCENTAGE RATE during the term of this Agreement and Disclosure Statement is 21.99%. Decreases in the 
ANNUAL PERCENTAGE RATE in accordance with the terms of this Agreement and Disclosure Statement are mandatory. Increases in the 
ANNUAL PERCENTAGE RATE in accordance with the terms of this Agreement and Disclosure Statement are at our discretion. Any increase 
or decrease in the ANNUAL PERCENTAGE RATE will result in changes in the amount and/or number of payments required to repay the 
unpaid balance. 

The  Monthly  Periodic  Rate  is  determined  by  dividing  the  ANNUAL  PERCENTAGE  RATE  by  twelve  (12)  and  will  change  when  the 
ANNUAL PERCENTAGE RATE changes. 

TRANSACTION  FEES:  You  understand  that,  in  addition  to  INTEREST CHARGES  incurred  during  a  billing  cycle  another  portion of  your 
FINANCE CHARGES incurred during a billing cycle may include Transaction Fees incurred during that billing cycle.  You understand and  agree 
that under the “Change of Terms” section above, we have the right in our sole and absolute discretion to change the amount of any  Transaction 
Fee that may apply to your Account.  Your Transaction Fees for a billing cycle will be the sum of the three (3) components  below, each of 
which is a FINANCE CHARGE. 

1.  Cash Advance Fee:  One (1) component of the Transaction Fee is the Cash Advance Fee.  Cash Advance transactions are subject  to a 
Cash Advance Fee of $10 or 3% of the amount of the Advance, whichever is greater and is posted to the Account during the  billing 
cycle. 

2.  Foreign Transactions Fee:  The second (2nd) component of the Transaction Fee is the Foreign Transactions Fee.  International 

Purchases, Cash Advances, and credit transactions are subject to a Foreign Transactions Fee of 1% of the amount of the Purchase,  Cash 
Advance, or credit transaction which is posted to the Account during the billing cycle, regardless of whether the international 
transaction requires a currency conversion. 

3.  Balance  Transfer  Fee:  The  third  (3rd)  component  of  the  Transaction  Fee  is  the  Balance  Transfer  Fee.  Balance  Transfer 
transactions are subject to a Balance Transfer Fee of $10 or 3% of the amount of the Transfer, whichever is greater and is posted to the 
Account during the billing cycle. 

The above Transaction Fees and other fees for the billing cycle will be shown on your periodic statement. 

Penalty ANNUAL PERCENTAGE RATE:  A penalty ANNUAL PERCENTAGE RATE may be applied to your Account Balance if you  fail to 
make a payment when due.  We will provide you notice of such penalty ANNUAL PERCENTAGE RATE at least forty-five (45)  days prior to 
the effective date of the penalty ANNUAL PERCENTAGE RATE and such notice will inform you which future transactions  and/or outstanding 
balances are subject to the penalty ANNUAL PERCENTAGE RATE. 

Generally, the penalty ANNUAL PERCENTAGE RATE will apply to future transactions that occur more than fourteen (14) days after we  provide 
you notice of the penalty ANNUAL PERCENTAGE RATE increase.  The penalty ANNUAL PERCENTAGE RATE will continue  to apply until 
you make six (6) consecutive Minimum Monthly Payments when due beginning with the first (1st) payment due after the  effective date of the 
increase. 

However,  if  you  fail  to  make  a  Minimum  Monthly  Payment  within  sixty  (60)  days  after  its  Payment  Due  Date,  the  penalty  ANNUAL 
PERCENTAGE RATE will apply to all outstanding balances and future transactions. In such event, the penalty ANNUAL PERCENTAGE  RATE 
will cease applying to transactions that occurred prior to or within fourteen (14) days of provision of the notice provided that you  make six (6) 
consecutive Minimum Monthly Payments when due beginning with the first (1st) payment due after the effective date of the  increase. 

Page 2 of 8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card Agreement 

SOUTHLAND CREDIT UNION 

CREDIT INFORMATION:  You authorize us to investigate your credit standing when opening, renewing, or reviewing the Account, and  you 
authorize us to disclose information regarding the Account to credit bureaus and other creditors who inquire of us about your credit  standing to 
the extent authorized by law. 

HOW  TO  COMPUTE  THE  PURCHASE  BALANCE,  CONSISTING  OF  TRANSACTIONS  RELATED  TO  PURCHASES  OF 
PROPERTY AND SERVICES, UPON WHICH PERIODIC INTEREST CHARGES ARE ASSESSED. 

Average  Daily  Balance  (including  new  purchases).  We  figure  a  portion  of  the  INTEREST  CHARGE  on  your  Account  by  applying  the 
Purchase  Monthly  Periodic  Rate  to  the  Average  Daily  Balance  of  Credit  Purchases  (including  current  Purchase  transactions).  To  get  the 
Average Daily Balance of Purchase transactions we take the beginning balance of Purchase transactions on your Account each day, add any  new 
Purchases, and subtract any payments or credits, and unpaid INTEREST CHARGES and other FINANCE CHARGES.  This gives us  the daily 
balance of Purchase transactions.  Then, we add up all the daily balances of Purchase transactions for the billing cycle and divide  the total by the 
number of days in the billing cycle.  This gives us the Average Daily Balance of Purchase transactions. 

You  have  at  least  a  25  day  grace  period  from  the  close  of  each  billing  cycle  to  pay  the  New  Balance  without  incurring  additional 
INTEREST  CHARGES  provided  that  either:  (1)  we  received  payment  in  full  of  the  ending  balance  for  the  previous  billing  cycle  by  the 
Payment Due Date disclosed in the previous billing cycle’s periodic statement; or (2) the previous billing cycle’s ending balance was $0.  If  you 
have  a  grace  period  to  pay  the  New  Balance  for  any  billing  cycle,  and  do  not  pay  the  New  Balance  in  full  during  this  grace  period, 
INTEREST  CHARGES  will  be  assessed  on  any  portion  of  the  New  Balance  not  paid  during  the  grace  period  using  the  Average  Daily 
Balance method as explained above.  The Payment Due Date disclosed on each periodic statement provided to you is the last day of your  grace 
period for that statement’s billing cycle. 

HOW  TO  COMPUTE  THE  CASH  ADVANCES  BALANCE  (CONSISTING  OF  TRANSACTIONS  RELATED  TO  CASH  AND  OTHER 
ADVANCE TRANSACTIONS) UPON WHICH PERIODIC INTEREST CHARGES ARE ASSESSED: 

Average Daily Balance (including current Cash Advance transactions).  We figure a portion of the INTEREST CHARGE on your Account  by 
applying the Monthly Periodic Rate to the Average Daily Balance of Cash Advances (including current Cash Advances).  To get the  Average 
Daily Balance of Cash Advance transactions we take the beginning balance of Cash Advance transactions on your Account each  day,  add  any 
new  Cash  Advances,  and  subtract  any  payments  or  credits,  and  unpaid  INTEREST  CHARGES  and  other  FINANCE  CHARGES.  This 
gives us the daily balance of Cash Advance transactions. Then, we add up all the daily balances of Cash Advance  transactions for the billing 
cycle and divide the total by the number of days in the billing cycle.  This gives us the Average Daily Balance of  Cash Advance transactions. 

There is no grace period in order to avoid the imposition of INTEREST CHARGES on Cash Advances. 

HOW TO COMPUTE THE BALANCE TRANSFER BALANCE UPON WHICH PERIODIC INTEREST CHARGES ARE ASSESSED: 

Average  Daily  Balance  (including  current  Balance  Transfer  transactions).  We  figure  a  portion  of  the  INTEREST  CHARGE  on  your 
Account by applying the Monthly Periodic Rate to the Average Daily Balance of Balance Transfers (including current Balance Transfers).  To get 
the Average Daily Balance of Balance Transfer transactions we take the beginning balance of Balance Transfer transactions on your  Account each 
day, add any new Balance Transfer transactions, and subtract any payments or credits, and unpaid INTEREST CHARGES  and other FINANCE 
CHARGES.  This gives us the daily balance of Balance Transfer transactions.  Then, we add up all the daily balances  of  Balance  Transfer 
transactions for the billing cycle and divide the total by the number of days in the billing cycle. This gives us the  Average Daily Balance of 
Balance Transfer transactions. 

There is no grace period in order to avoid the imposition of INTEREST CHARGES on Balance Transfers. 

This  determines  your  total  INTEREST  CHARGE  for  the  billing  cycle.  Actual  INTEREST  CHARGES  will  be  shown  on  your  periodic 
statement. The combination of periodic INTEREST CHARGES, Cash Advance Fee, Balance Transfer Fee, and Foreign Transactions Fee,  will not 
exceed the maximum ANNUAL PERCENTAGE RATE permitted under applicable law. 

MINIMUM  PAYMENT:  Every  month,  you  must  pay  at  least  the  Minimum  Payment  Due  by  the  Payment  Due  Date  shown  on  your 
periodic statement.  By separate agreement, you may authorize us to automatically transfer the Minimum Payment Due from your Credit  Union 
share or share draft account.  You may, of course, pay more frequently, pay more, or pay the Account Balance in full, and we will reduce your 
periodic INTEREST CHARGE by doing so.  The Minimum Payment Due will be either:  (a) 1.75% of your Account Balance,  or $15, whichever 
is greater; or (b) your Account Balance, if it is less than $15. 

In addition, you must pay any amount on your periodic statement listed as past due and any late charge.  Lastly, at any time your Account 
Balance exceeds your Credit Limit, you must pay the excess. 

You  understand  and  agree  that  any  Minimum Monthly Payment  made  by  you  will  be  applied  in  the  following order:  (a)  unpaid fees and 
charges,  if  any;  (b)  unpaid  periodic  INTEREST  CHARGES,  Transaction  Fees,  and other  FINANCE  CHARGES  due on Purchases,  Balance 
Transfers, and Cash Advances; (c) outstanding balances of Cash Advances, Balance Transfers, and Purchases previously billed; and (d)  current 
Cash Advances, Balance Transfers, and Purchases.  If two or more transactions are posted on the same day, your payment will be  applied first to 
the smaller of them.  Any payment you make in excess of the Minimum Monthly Payment will be applied to your balances  subject to the highest 
ANNUAL  PERCENTAGE  RATE  first,  then  to  balances  subject  to  lower  ANNUAL  PERCENTAGE  RATES,  in  descending  order  of 

Page 3 of 8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card Agreement 

SOUTHLAND CREDIT UNION 

ANNUAL PERCENTAGE RATES until all balances subject to an ANNUAL PERCENTAGE RATE are paid in full.  Thereafter, we will apply 
all payments in excess of the Minimum Monthly Payment, if applicable, in the same order as we apply the  Minimum Monthly Payment. 

PROMOTIONAL RATE OFFERS:  From time to time and at our discretion, we may offer you a promotional annual percentage rate for all 
or  any  part  of  your  Account  Balance,  or  for  Balance  Transfer(s)  or  future  transactions.    The  period  of  time  for  which  the  promotional 
ANNUAL PERCENTAGE RATE applies may be limited. Any applicable promotional ANNUAL PERCENTAGE RATE, the corresponding 
periodic rates, and the period of time during which they are in effect will appear on the offer.  Any promotional rate offer will be subject to 
the terms of the offer and this Agreement and Disclosure Statement. 

CREDIT LIMIT:  Your Account has a Credit Limit that is established by us.  We may increase or decrease your Credit Limit at any time  and we 
may notify you of such increase or decrease by mail or through a statement sent to the primary Accountholder’s address of record,  in accordance 
with applicable legal requirements.  We will provide you oral or written notice of any decrease in your Credit Limit.  If you  object to any Credit 
Limit increase, you must notify us immediately.  You or your joint applicant for the Account may request a change to  the Credit Limit orally, in 
writing, or electronically, but any such request must be approved by us.  Ho wev er,  if  yo u r  Acco u n t  Balan ce  exc eed s  yo u r  Cred it 
Li mit,  yo u  are  still o b ligated  to  p ay u s. If your Credit Limit is increased, you are  immediately responsible for the new Credit Limit and 
any increase in the Account Balance even when it differs from an amount previously  agreed to orally or in writing.  Purchases and Advances are 
subject to daily limits that may restrict the full use of your available Credit  Limit. 

RETURNED  PAYMENT  FEE:  If  a  payment  that  was  applied  to  your  Account  is  returned  to  you  unpaid  for  any  reason,  you  will  be 
charged  a  $25  Returned Payment  Fee.  This  fee  will  also  apply  to  any  payments made by  automatic  transfer that  cannot be posted  due to 
insufficient funds in your regular share or checking account.  However, the Returned Payment Fee will not exceed the Minimum  Monthly 
Payment on the Payment Due Date before the payment is returned.  A returned payment  may also result in the application of the penalty 
ANNUAL PERCENTAGE RATE described above. 

CASH ADVANCE FEE:  For each Cash Advance, a Cash Advance Fee of either $10 or 3% of the amount of the Advance will be charged, 
whichever is greater.  Cash Advance transactions include ATM  withdrawals, Visa checks, online funds transfers, telephonic funds transfers, and 
in person Cash Advances at a financial institution’s branch  from the Account.  

BALANCE TRANSFER FEE:  You understand that you can request a Balance Transfer transaction, which allows you to pay a portion or  the 
entire balance of a credit card account you maintain with another institution.  Any request you make for a Balance Transfer is subject to  our 
approval, based on your Credit Limit, your creditworthiness,  and  your good standing as a member.  If we approve your requested  Balance 
Transfer transaction, a Balance Transfer Fee of either $10 or 3% of the amount of the Balance Transfer will be charged, whichever 

is greater. 

LATE PAYMENT FEE:  We will charge a Late Payment Fee of $10.00 with respect to any monthly billing cycle as a late payment fee on  the 
minimum payment due that is not paid within 10 days after the date the payment is due.  However, the Late Payment Fee shall not exceed the 
maximum amount permitted under applicable state law.  However,  the  Late  Payment  Fee  will  not exceed  the  Minimum  Monthly  Payment.  
Paying late may also result in the application of the penalty ANNUAL PERCENTAGE RATE described above.  

PURCHASES AND ADVANCES:  You may make Purchases and request Advances in accordance with then current loan policies up to  your 
Credit Limit.  You understand and agree that all Purchases and other transactions requested by you or anyone you have permitted to  use the 
Card(s) and/or Account are subject to our approval. 

USING THE CARD:  To make a Purchase or obtain an Advance, there are two alternative procedures to be followed.  One is for you to  present 
the Card or Card number to a participating Visa plan merchant, to us, or to another financial institution, and sign or authorize a sales  or Cash 
Advance draft.  The other is to complete the transaction by using your Personal Identification Number (PIN) in conjunction with the  Card in an 
Automated Teller Machine or other type of electronic terminal that provides access to the Visa system. 

Your Card and/or Account may  not be used directly or indirectly for: (1)  any illegal activity or transaction; or (2) any gambling, gaming, 
betting, or similar activity or transaction.  Further, you may not utilize your Card and/or Account for the purchase of any goods or services  on the 
Internet that involve gambling, gaming, betting, or any similar transaction or activity.  Such transactions include, but may not be limited to, any 
quasi-cash or online gambling transaction, any electronic commerce transaction conducted over an open network, and any  betting transaction 
including the purchase of lottery tickets or casino gaming chips/checks or off-track betting or wagering.  However, in the  event that a charge or 
transaction described in this paragraph is approved and processed, you will still be responsible for such charges. 

ELECTRONIC  FUND  TRANSFER:  In  the  event  a  use  of  the  Card  or  the  Account  number  of  the  Card  constitutes  an  Electronic  Fund 
Transfer, the terms and conditions of your Electronic Services Disclosure and Agreement with us shall govern such transactions to the  extent 
the Electronic Services Disclosure and Agreement expands or amends this Agreement and Disclosure Statement. 

PREPAYMENT OR IRREGULAR PAYMENTS:  Though you need only pay the Minimum Monthly Payment, you understand that you have the 
right to repay your Account Balance at any time without penalty. You also understand and agree that you will only be charged INTEREST 
CHARGES to the date you repay your entire Account Balance. You may make larger payments without penalty and this may reduce the total 
amount of INTEREST CHARGES that you will repay. If you pay more than the Minimum Monthly Payment in any month and there is still a 
balance due, you must continue to make Minimum Payments in future months. Any partial payment of your Account Balance will not advance 
your next payment due date(s). You understand and agree that any payment that (a) delays or (b) accelerates the repayment of your Account 
Balance will (a) increase or (b) decrease your Monthly Periodic INTEREST CHARGE. 

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Credit Card Agreement 

SOUTHLAND CREDIT UNION 

PAYMENTS BY AUTOMATIC TRANSFER:  If you request payment by automatic transfer, you understand and agree that no payment  can or 
will be made if there are insufficient or uncollected funds in the designated account to make the scheduled payment.  Should this  event occur, 
you understand and agree that you will not be released from making the payment.  Any automatic transfer you have requested  will remain in 
effect until you cancel it in writing or the Agreement is paid in full. We may cancel this service at our discretion. 

DEFAULT:  You will be in default if:  1) you do not pay on time or in the proper amount(s); 2) you fail to live up to any of the terms of this 
Agreement  and  Disclosure  Statement;  3)  your  creditworthiness  is  impaired;  or  4)  you  die,  become  insolvent,  or  are  the  subject  of 
bankruptcy or receivership proceedings.  In the event of any action by us to enforce this Agreement and Disclosure Statement, you agree to  pay 
the costs thereof, reasonable attorneys’  fees, and other expenses.  You understand and agree that INTEREST CHARGES at the  ANNUAL 
PERCENTAGE RATE as permitted under this Agreement and Disclosure Statement will continue to accrue until you repay your  entire Account 
Balance. 

ACCELERATION  AND  COLLECTION  COSTS:  Upon  your  default,  you  understand  and  agree  that  we  have  the  right  to  temporarily  or 
permanently  suspend  any  and  all  Account  and  Card  privileges  and/or  we  may  demand  immediate  payment  of  the  Account  Balance, 
including  INTEREST  CHARGES,  Transaction  Fees,  and  other  FINANCE  CHARGES,  late  charges,  and  our  collection  costs,  reasonable 
attorneys’  fees,  and  court  costs  (collectively,  “collection-related  charges”).  You  understand  and  agree  that  you  will  be  subject  to 
INTEREST  CHARGES  (at  the  applicable  Monthly  Periodic  Rate),  Transaction  Fees,  and  other  FINANCE  CHARGES,  late  charges,  and 
collection-related  charges  under  the  terms  disclosed  in  this  Agreement  and  Disclosure  Statement,  until  you  repay  your  entire  Account 
Balance. 

RESPONSIBILITY  FOR  ACCOUNT:  You  agree  to  repay  us  according  to  the  terms  of  this  Agreement  and  Disclosure  Statement  for  all 
Purchases, Advances, Balance Transfers, INTEREST CHARGES, Transaction Fees, and other FINANCE CHARGES, and late charges (if  any) 
and other fees, arising from the use of the Account by you or any other person you permit to use the Account, even if that person  exceeds 
your permission.  You cannot disclaim responsibility by notifying us, although we will close the Account if you so request and you  will return all 
Cards to us.  Your obligation to pay the Account Balance continues even though an agreement, divorce decree, or other court  judgment to which 
we are not a party may direct you or one of the other persons responsible to pay the Account.  Any person using the  Account and/or Card is 
jointly and severally responsible with you for charges he or she makes, but if that person signs the Card he or she  becomes a party to this 
Agreement and is also responsible for all charges on the Account, including yours.  The Cards remain our property  and you must recover and 
surrender to us all Cards upon our request and/or upon termination of this Account. 

UNAUTHORIZED USE:  If you notice the loss or theft of your Card or a possible unauthorized use of your Card or Account, you should write 
to us  immediately at: 

Southland Credit Union 
P.O. Box 3003 
Los Alamitos, CA 90720-1303, 
or call us at 800.426.1917. 

You will not be liable for any unauthorized use that occurs after you notify us.  You may, however, be liable for unauthorized use that  occurs 
before your notice to us. In any case, your liability will not exceed $50.  Your liability may be lower in cases of Visa® Card fraud in  accordance 
with Current Visa® U.S.A., Inc. Operating Rules. 

TERMINATION:  We  may  terminate  this  Agreement  and  Disclosure  Statement  upon  your  default.  Either  we  or  you  may  terminate  this 
Agreement and Disclosure Statement for other good cause.  In no event shall any termination relieve you of your obligation to repay the  entire 
Account Balance.  You agree to return all the Cards issued to you or any party designated by you. 

PERIODIC BILLING STATEMENTS: Your Card or other Account activity will be reflected on the periodic billing statement. Your  periodic 
statement will identify the merchant, electronic terminal, or financial institution at which transactions were made, but sales, Cash  Advance, 
credit, or other slips cannot be returned with the periodic statement. You will retain the copy of such slips furnished at the time of  the transaction in 
order to verify your periodic statement.  Periodic statements will be mailed only to the address of the person named first  on the Account. 

AUTHORIZATIONS:  Most transactions require approval of funds.  Approvals result in placing a hold against your Credit Limit.  We may  limit 
the number or amount of approvals or Purchases and Advances per day or deny transactions when we detect unusual or suspicious  activity, 
even if you have sufficient credit available.  We are not liable for failing to approve any transaction and we may, although we are  not required to, 
approve transactions above your available Credit Limit.  We are not liable if a merchant, financial institution or ATM does  not honor your Card 
and/or Account.  We are subject to claims and defenses (other than tort claims) arising out of goods or services you  purchase with the Card only 
if you have made a good faith attempt but have been unable to obtain satisfaction from the plan merchant, and (a) your purchase was made in 
response to an advertisement we sent or participated in sending you; or (b) your purchase cost more than $50.00 and was made from a plan 
merchant in your state or within 100 miles of your current mailing address.  Any other dispute you must  resolve directly with the plan merchant. 
If you dispute a charge with a merchant, we may, in our discretion, credit your Account for all or part of the disputed charge.  If we do so, you 
assign  and  transfer to  us  all  rights  and  claims  (excluding  tort  claims)  against  the  merchant.    You agree  that  you  will  not  pursue  any  claim 
against the merchant for the credited amount, and you must cooperate with us if we decide to do so. 

FOREIGN TRANSACTIONS: Purchases, Cash Advances, and credits made in foreign currencies will be billed to your Account in U.S.  dollars. 
The conversion to U.S. dollars will be made in accordance with the Visa operating regulations for international transactions.  You  understand and 
agree that a 1% fee for international transactions will be added to the amount of the Purchase, Cash Advance, or credit,  regardless of whether 
the international transaction requires a currency conversion. In the event that an international transaction is converted  to U.S. dollars, the exchange 

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Credit Card Agreement 

SOUTHLAND CREDIT UNION 

rate between the transaction currency and the billing currency used for processing international transactions is   a rate selected by Visa from the 
range of rates available in wholesale currency markets for the applicable central processing date, which rate  may vary  from the  rate Visa  itself 
receives, or the government-mandated rate in effect for the applicable central processing date. The  conversion rate may be different than the 
rate on the day of the transaction or date of the posting of the Account. When a credit to the  Account does not fully offset a charge to the 
Account due to changes in the rate, you are responsible for the difference. 

SUSPENSION:  You  understand  that  we  can  suspend,  terminate,  or  close  your  Account  at  any  time  any  for  any  reason,  at  our  sole  and 
absolute discretion, and we are under no obligation to provide you with prior notice of such suspension, termination, or Account closing.  We 
are not liable to you for any transactions that are denied due to our closing, suspension, or termination of your Account.  You are obligated to 
continue making payments on your Account even after it is suspended, terminated, or closed.  If your Account is closed, you understand that 
you are responsible for notifying third parties authorized to charge transactions to your Account, such as your health club, and change your 
billing information with those third parties. 

MOBILE WALLET – ACCESSING YOUR ACCOUNT BY USING YOUR MOBILE DEVICE:  You understand that you may be able to, 
presently or in the future, utilize your smart phone, tablet, or other mobile device (each, a “Device”) to store and access Account information, 
in order to use the Device to initiate transactions on your Account.  You can use your Device for Account transactions by adding your Card 
to  a  mobile  wallet  service  (“Wallet  Service”)  offered  by  a  third  party  Wallet  Service  provider,  and  subject  to that  third  party’s  terms  and 
conditions.  The Credit Union will additionally provide its terms and conditions that will apply when you add your Card to a Wallet Service 
(“Credit Union T&C”), and your use of the Wallet Service to transact on your Account will constitute your agreement to the Credit Union 
T&C .   

You acknowledge that the Wallet Service is provided to you by a third party that has no affiliation or relationship with the Credit Union.  
Such  third  party  Wallet  Service  provider  will  disclose  the  terms  and  conditions  applicable  to  your  enrollment  in  and  use  of  the  Wallet 
Service.  The Credit Union is not the provider of a Wallet Service, and is in no way responsible for providing the Wallet Service to you.  You 
understand  and  agree  that  our  only  responsibility  in  relation  to  Wallet  Services  is  supplying  information  securely  to  the  Wallet  Service 
provider to allow your use of the Wallet Service.   We expressly disclaim any responsibility for the Wallet Service, how the Wallet Service 
functions, or your use or inability to use the Wallet Service for any transaction.  We are also not responsible for the Wallet Service provider’s 
or any other third party’s conduct, including their performance or failure to perform of duties, contractual or otherwise, relating to your use of 
the Wallet Service.   

Following  your  enrollment  in  a  third  party’s  Wallet  Service,  your  Device  could  be  used  to  initiate  Purchases  of  goods  or  services  at  a 
participating  merchant  similar  to  using  your  Card  at  a  merchant,  or  for  “in-app”  Purchases  or  other  available  transactions  in  digital 
commerce, and any such transactions will be treated as purchases made on your Account.  Such Wallet Service transactions are subject to the 
terms and conditions of this Agreement. 

You understand that when you use your Device to access your Account, you must protect your Device from unauthorized access and use.  In 
the event that you lose your Device or if it is stolen, you should treat such loss or theft as if you lost your Card, and contact us immediately.  
If you allow any person access to your Device, you understand that the person will be able to use your Device to access your Account, and 
you are responsible for any transactions initiated by that person using the Device.   

CONSENT  TO  CONTACT  YOU  ON  WIRELESS  TELEPHONE:    You  agree,  in  order  for  us  to  service  your  Account  or  to  collect  any 
amounts you owe, we may from time to time make calls and/or send text messages to you at any telephone number(s) associated with your 
Account, including wireless telephone numbers that could result in charges to you.  The manner in which these calls or text messages are 
made to you may include, but is not limited to, the use of prerecorded/artificial voice messages and/or an automatic telephone dialing system.   

MONITORING AND RECORDING TELEPHONE CALLS:  You agree that your telephone communications with us may be monitored and 
recorded to improve member service and security. 

RETURNS AND ADJUSTMENTS:  Merchants and others who honor the Account and/or Card may give credit for returns or adjustments,  and 
they will do so by sending us a credit slip which we will post to the Account.  If a credit fails to post to your Account, you may request  our help in 
having the credit applied to your Account by sending us a copy of the credit slip issued by the merchant.  You have the sole  responsibility to 
obtain written proof of credit and to retain copies of credit receipts until the credit is properly applied to your Account.  If  your credits and 
payments exceed what you owe us, we will hold and apply this credit balance against future Purchases and Cash Advances,  or if it is $1.00 or more, 
refund it on your written request or automatically after six (6) months. 

SURRENDER OF CARD(S):  The Card(s) remains our property and, if we request, you must surrender to us all Card(s) we have issued on  the 
Account. 

LOST  OR  STOLEN  CARD,  NOTIFICATION  AND  LIABILITY:  You  will  notify  us  AT  ONCE  if  you  believe  that  the  Card,  Account 
number, PIN, or any combination of the three has been lost or stolen by immediately calling us at 800.423.7503.  Telephoning is the best  way  of 
keeping  your  possible  losses  down.  In  the  event  your  Card  or  Account  is  used  fraudulently,  you  agree  to  assist  us  in  our  investigation. 
You understand that your total liability to us shall not exceed $50.00 for any Account and/or Card transactions resulting from  the loss, theft, or other 
unauthorized use of the Account and/or Card that occurs prior to the time you give notice to us.  Such liability does  not apply when the Account 
and/or Card is used to make an electronic transfer. 

PAYMENTS MARKED “PAID IN FULL”:  We may accept checks, money orders, or other types of payment marked “payment in full” or  using 

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Credit Card Agreement 

SOUTHLAND CREDIT UNION 

other language to indicate full satisfaction of any indebtedness without being bound by such language or waiving any rights under this  Agreement 
and Disclosure Statement.  Full satisfaction of indebtedness shall be accepted by us only in a written agreement, signed by one  of our authorized 
representatives. 

DELAY IN ENFORCEMENT:  We can delay enforcing any of our rights under this Agreement and Disclosure Statement without losing  them. 
GOVERNING LAW:  You understand and agree that this Agreement and Disclosure Statement is made in California and shall be governed  by the 
laws of the State of California to the extent that California law is not inconsistent with controlling federal law.  You also understand  and agree 
that California's choice of law rules shall not be applied if they would result in the application of non-California law. 

INTEGRATED DOCUMENT(S):  You understand and agree that the separate sheet of paper labeled “Visa Credit Card Account Agreement  and 
Disclosure Statement:  Part 1 of 2” that is included with this Agreement and Disclosure Statement is incorporated herein by reference  and is an 
integrated part of the Agreement and Disclosure Statement.  Any future amendments to this Agreement and Disclosure Statement  will be labeled 
as such and will form an integrated part of the Agreement and Disclosure Statement. 

MEMBERSHIP REQUIREMENT: You understand and agree that you must be and remain a member in good standing with us to be  eligible 
for continuing Account and/or Card privileges including future Purchases and Advances.  You understand and agree that we may  suspend  the 
Account  and/or  Card  privileges,  including  closing  the  Account,  during  any  period  in  which  you  do  not  maintain  your  membership with 
us. 

CREDIT  INFORMATION:  At  our  request,  you  will  update  the  credit  information  that  you  have  provided  to  us.  You  authorize  us  to 
investigate  your  credit  standing  when  opening,  renewing,  or  reviewing  your  Account,  and  you  authorize  us  to  disclose  information 
regarding your Account to credit reporting agencies and other creditors who inquire of us about your credit standing to the extent authorized  by 
applicable law.  If you question the accuracy of our reported information to a credit reporting agency, you will write to us at the address  listed on 
your periodic statement with a description of your dispute.  If available, you will provide us with a copy of the credit report in  question. 

CHANGE OF PERSONAL INFORMATION:  You understand and agree that  you must immediately report to us any change in your name, 
address, home, work or cellular telephone number, or employment status. 

ACCURACY OF INFORMATION:  The information provided in your request for credit (Application) is accurate and you will notify us in  writing 
immediately if there is a change in your financial condition.  We may retain the Application.  You understand that it is a violation of  Section 1014, 
Title 18, US Code to make false statements or over value security for the purpose of influencing the action of any federally  insured credit union. 
We may gather credit and/or employment information we deem necessary and appropriate from time to time and we  may  give  information 
concerning our credit experience with you to others. 

COPY RECEIVED:  You acknowledge receipt of a copy of this Agreement and Disclosure Statement and agree to accept its terms. 

PLEDGE OF SHARES:  If I have signed a separate Share Pledge Agreement, I understand and agree that I am pledging, under the Uniform 
Commercial Code, shares now on deposit in my regular share account(s).  I understand that I must, at all times, keep a sum equal to 105%  of my 
credit limit on deposit in my regular share account(s) until I repay my entire Account Balance and the Account is terminated. I  understand 
and agree that this security interest will cover future purchases and advances under this Agreement and Disclosure Statement.  If  I default, you may 
apply these shares to repay my loan in accordance with applicable law.  I understand that the ANNUAL PERCENTAGE  RATE, quoted above, 
does not take into account the amount pledged in my regular share account(s). 

NOTICE:  See the statement below for important information regarding your right to dispute billing errors. 

YOUR BILLING RIGHTS:  Keep this Notice for future use. 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find a Mistake on Your Statement 
If you think there is an error on your statement, you must write to us at:   

Southland Credit Union 
P.O. Box 3003 
Los Alamitos, CA 90720-1303 
You may also contact us via secure e-mail by visiting our website, www.SouthlandCU.org. 

In your letter, you must give us the following information: 

Account information:  Your name and Account number. 

• 
•  Dollar amount:  The dollar amount of the suspected error. 
•  Description of problem:  If you think there is an error on your bill, you must describe what you believe is wrong and why you believe it is 

a mistake. 

You must contact us: 

•  Within 60 days after the error appeared on your statement. 
•  At least 3 business days before an automatic payment is scheduled, if you want to stop payment on the amount you think is wrong.   

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Credit Card Agreement 

SOUTHLAND CREDIT UNION 

You must notify us of any potential errors in writing.  You may call us, but if you do we are not required to investigate any potential errors  and 
you may have to pay the amount in question. 

What Will Happen After We Receive Your Letter   
When we receive your letter, we must do two things: 

1.  Within 30 days of receiving  your letter, we must tell you that  we received  your letter.  We will also tell you if  we have already 

corrected the error. 

2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. 

While we investigate whether or not there has been an error: 

The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 

•  We cannot try to collect the amount in question, or report you as delinquent on that amount. 
• 
•  While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
•  We can apply any unpaid amount against your credit limit. 
After we finish our investigation, one of two things will happen: 

• 
• 

If we made a mistake:  You will not have to pay the amount in question or any interest or other fees related to that amount. 
If we  do not believe there was a mistake:  You will have to pay the amount in question, along with applicable interest and fees.  We will 
send you a statement of the amount you owe and the date the payment is due.  We may then report you as delinquent if you do not pay 
the  amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay.  If you 
do so, we cannot report you as delinquent without also reporting that you are questioning your bill.  We must tell you the name of  anyone to 
whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us.  If we do not 
follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 

Your Rights If You ARE Dissatisfied With Your Credit Card Purchases 
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct  the 
problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. 
To use this right, all of the following must be true: 

1.  The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price  must 
have been more than $50.  (Note:  Neither of these are necessary if your purchase was based on an advertisement we mailed  to you, of 
if we own the company that sold you the goods or services.) 

2.  You  must  have  used  your  credit card  for  the  purchase.  Purchases  made  with  cash  advances  from  an  ATM  or  with  a  check  that 

accesses your credit card account do not qualify. 

3.  You must not have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, you must contact us in writing or electronically at:   

Southland Credit Union 
P.O. Box 3003 
Los Alamitos, CA 90720-1303 
www.SouthlandCU.org 

You may contact us via secure e-mail by visiting our website, www.SouthlandCU.org. 

While we investigate, the same rules apply to the disputed amount as discussed above.  After we finish our investigation, we will tell you  our 
decision.  At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 

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