COMMUNITY FINANCIAL CREDIT UNION 
MasterCard CARD HOLDER AGREEMENT 

THIS  IS  YOUR  AGREEMENT  WITH  COMMUNITY  FINANCIAL  CREDIT  UNION  (COMMUNITY  FINANCIAL)  REGARDING  RIGHTS 
AND  RESPONSIBILITIES  ASSOCIATED  WITH  OBTAINING  A  MasterCard  CREDIT  CARD.  THE  DISCLOSURE  STATEMENTS  THAT 
FOLLOW ARE REQUIRED BY FEDERAL REGULATIONS, INCLUDING THE TRUTH IN LENDING AND FAIR CREDIT BILLING ACTS. 
PLEASE READ THIS DISCLOSURE CAREFULLY TO BE FAMILIAR WITH YOUR RIGHTS AND RESPONSIBILITIES. IT IS IMPORTANT 
TO RETAIN THIS NOTICE FOR FUTURE REFERENCE AND TO NOTIFY US AT ONCE IF ANY PARTS ARE UNCLEAR. 

1. 
  WORDS OFTEN USED IN THIS AGREEMENT. The word “Agreement” means this Community Financial Credit Union MasterCard Credit 
Card  Agreement.  In  this  Agreement,  the  words  “you”  and  “your”  mean  or  refer  to  each  and  all persons  who  have  applied  for  the Card  or  Cards. 
“Card”  means  the  MasterCard  Credit  Card  or  Cards,  and  any  duplicates  and  renewals  thereof,  or  substitutions  thereof,  we  may  issue  to  you. 
“Account” means your MasterCard Credit Card line of credit loan account with us. “We,” “us” and “ours” means or refers to Community Financial 
Credit Union.  

2. 
THIS  IS  YOUR  CONTRACT  WITH  US.  Once  this  agreement  is  provided  to  you,  it  becomes  a  binding  contract.  When  you  signed  the 
application, you acknowledged that you would receive a copy of this Agreement and promised to abide by the terms of this Agreement including all 
applicable laws. This Agreement is a Truth-in-Lending Disclosure Statement as well as a contract. 

3. 
SIGN THE CARD.  Your Card(s) have been printed as you have directed.  Each Card must be signed (in the space provided on the back) by 
the person whose name is printed thereon. That signature must be in the same form as printed on the front of the Card. However, your liability under 
this Agreement does not depend on whether you sign your Card.   

4.  USING THE CARD. By using this Card, you are agreeing to comply with the terms of this Agreement.  To make a Purchase or Cash Advance 
(which includes Balance Transfers), present the Card to a participating MasterCard plan merchant or financial institution and sign the sales draft or 
cash advance draft (when required) which will be imprinted with your Card or generated after your Card’s number has been magnetically read or 
otherwise provided.  Please note that we are not responsible if a particular MasterCard plan merchant or financial institution refuses to honor your 
Card. You can receive a copy of any draft you sign or a corresponding transaction slip when using the Card.  You should retain all such items to 
verify your monthly statement. We will upon request furnish you with a copy of a draft for a charge per copy; however, there will be no charge in 
cases involving error resolution. You may use your Card to make purchases and cash advances primarily for personal, family, or household purposes. 
In addition, you may obtain cash advances from the Credit Union or from other financial institutions that accept MasterCard Cards or ATMs that 
accept MasterCard Cards. Whenever you request a transaction, you may be required to prove your identity. When the amount advanced appears on a 
subsequent statement, that statement reference will be conclusive evidence of the request. To obtain an advance at an ATM you must use a Personal 
Identification Number (PIN) that was issued for use with the Card. 

5. 
CHECKING  ACCOUNT INDIRECT  ACCESS.  If  you so choose,  when  you write  a check drawn on your Community Financial Checking 
Account  that  overdraws  that  account,  we  will  add  the  amount  by  which  your  Checking  Account  is  overdrawn  to  your  MasterCard  Balance  and 
transfer that amount to your Checking Account to cover the overdraft. 

6. 
ILLEGAL TRANSACTIONS. You agree that you will only use your Account for transactions that are legal where  you reside. Display of a 
payment card logo by an on-line merchant does not mean that the transaction with that merchant is legal where you reside. You agree not to use your 
Card for any illegal transactions. We will not be liable if you engage in any illegal transactions. 

7. 
PROMISE TO PAY. You promise to repay to us all debts and the FINANCE CHARGE thereon arising from any authorized use of the Card. 
You agree not to let someone else use the card without our consent.  If the application was signed by two persons, the Account is joint; that is, each 
of you, separately and jointly with each other, is liable for all debts on the Account and FINANCE CHARGE(S).  Your obligation to pay all such 
debts and FINANCE CHARGE(S) continues even though an agreement, divorce  decree or other court judgment to which we are not a party may 
direct that only one of you, or some person other than you (or both of you), must pay such debts and FINANCE CHARGE.  

7a.  SECURITY  INTEREST.   You  hereby  grant  us  a  security  interest  in  collateral  (other  than  collateral  consisting  of  (i)  real  estate  that  is  your 
principal  residence;  and  (ii)  household  goods)  securing  other  loans  with  us  to  secure  credit  under  this  Agreement.   This  security  interest  shall  be 
governed by the terms and conditions of the security agreement or other security instrument signed by you when the security interest in the collateral 
was created. 

8. 
CREDIT LINE. When we approved your application, we established a self-replenishing line of credit for you and notified you of the amount 
thereof (“credit limit”). You agree not to let your Account Balance exceed such amount, and you agree to pay us the total amount over the credit limit 
upon our demand whether or not we authorized the advance(s) which caused you to exceed your credit line. Unless you are in default, each payment 
you make on the Account will replenish your credit limit by the part of that payment which is applied to principal. You may request an increase in the 
credit limit by a  written application, which must be approved by us. We  may increase or decrease the limit  from time to time or may,  with good 
cause, revoke your Card and terminate this Agreement; in either event, we will give you written notice of such action. “Good Cause” includes your 
failure to satisfy the terms of this Agreement or our adverse reevaluation of your Credit worthiness; in either event, we will give you written notice of 
such action. In the event your account is cancelled or revoked due to default, the balance at the time of default may be transferred in-house with the 
Credit Union and billed in accordance with applicable law. You may terminate this Agreement, at any time and for any reason, by giving us written 
notice.  Nevertheless,  termination  by  you  or  by  us  does  not  affect  your  obligation  to pay  all  debts  and  FINANCE  CHARGE  thereon  arising  from 
authorized use of your Card. The Cards remain our property and you must recover and surrender to us all Cards upon our request or upon termination 
of this Agreement. 

 
 
 
 
 
 
 
 
 
 
 
 
9. 
JOINT ACCOUNTS. If more than one person signed the application, each person who signed it promises to pay all amounts owed to us under 
this Agreement. Each of you authorizes the other(s) to make purchases, withdrawals, cash advances or balance transfers individually. Any one of you 
may  cancel the  Account. The cancellation will be effective to all of  you. Each of  you is jointly and severally obligated. This means that we  may 
collect money owed to us from each of you or from all of you regardless of your current domestic relationship or other legal proceedings. In any 
event, all of you will continue to be jointly and severally obligated until all cards are returned and the debt is extinguished. 

10.  AUTHORIZED USERS. You may allow Authorized Users on your Account by notifying us that you want someone added to the account as an 
Authorized User and obtaining our consent.  Additionally, though not allowed, you will be deemed to have personally authorized another user in the 
following  ways (1) by lending your Card or Account Number to another (without our required consent); or (2) by any other means in which  you 
would  be  legally  considered  to  have  allowed  another  to  use  your  Account  or  be  legally  prevented  from  denying  that  you  did  so. Think  carefully 
before you allow someone to become an Authorized User (in any manner). By doing so, you authorize the person to use your Account to the same 
extent you can, including but not limited to making Purchases, Checking Account Indirect Access, Cash Advances, Balance Transfers and allowing 
others to use your Account. Your Account does not permit you to limit the nature or amount of authority you give to any Authorized User and you 
agree that you will not attempt to do so. An Authorized User’s authority will continue until you both notify us that you are terminating the authority 
and you physically retrieve the Card. If you cannot retrieve the Card, you will remain liable for any transactions we cannot prevent after you notify 
us. 

11.  PAYMENTS. We will send you a statement every month showing your Previous Balances of purchases, cash advances and balance transfers, 
the current transactions on your account, the remaining credit available under your Credit Line, the New Balances of purchases, cash advances and 
balance transfers, the Total New Balance, the FINANCE CHARGE due to date, and the Minimum Payment required. Every month you promise to 
pay at least the Minimum Payment on or before the due date shown on your statement. You may, of course, pay more frequently, pay more than the 
Minimum Payment, or pay the Total New Balance in full, and you will reduce the FINANCE CHARGE by doing so. The Minimum Payment will be 
either (a) 3% of your Total New Balance (rounded to the nearest dollar), or $15.00, whichever is greater, or (b) your total New Balance, if it is less 
than $15.00 plus (c) any portion of the Minimum Payment(s) shown on prior statement(s) which remains unpaid. In addition, at any time your total 
New Balance exceeds your Credit Line, you must immediately pay the excess upon our demand.  Any payment check or other form of payment that 
you  send  us  for  less  than  the  full  balance  due  that  is  marked  “paid  in  full”  or  contains  a  similar  notation,  or  that  you  otherwise  tender  in  full 
satisfaction of a disputed amount, must be sent to the Credit Card Disputes Department, Community Financial, 500 S. Harvey, Plymouth, MI 48170.  
We reserve all our rights regarding these payments (e.g. if it is determined that there is no valid dispute or if any such check is received at any other 
address, we may accept the check and you will still owe any remaining balance).  We may refuse to accept any such payment by returning it to you, 
not cashing it, or destroying it.  All other payments that you make should be sent to the appropriate payment address.  

12.  PAYMENT ALLOCATION. We may select and change the method by which payments and credits are allocated to your account at our sole 
discretion; however, payments will be allocated to billed amounts before they are allocated to unbilled amounts (transactions incurred since your last 
statement) and payments amounts in excess of the required minimum monthly payment will be applied to higher rate balances before they are applied 
to lower rate balances.  Payment for more than the minimum amount due will be accepted as a single payment for the month; the amount over the 
minimum is not applied toward future payments due. 

13.  FINANCE CHARGE. Your MasterCard Account will be subject to a FINANCE CHARGE (interest) at the periodic rate of _________% per 
month, which corresponds to an ANNUAL PERCENTAGE RATE of ________%.  If you fail to pay any required minimum payment for more 
than 60 days after the payment is due, we may increase the monthly periodic rate to 1.500%, corresponding to an ANNUAL PERCENTAGE RATE 
of 18.00%.  This increased rate, once imposed, will remain in effect until you make six consecutive minimum payments on time. 

The FINANCE CHARGE is calculated by applying the above periodic (monthly) rate to the Average Daily Balance (including new purchases). An 
“Average Daily Principal Balance” is calculated separately for purchases, cash advances and balance transfers and is determined as follows: For each 
day during the statement period (billing cycle) the principal balances of purchases, cash advances and of balance transfers from the previous day are 
increased by any purchases, cash advances or balance transfers posted to the Account that day and decreased by any payments or credits posted to the 
Account that day. Such daily principal balances are separately totaled and then divided by the number of days in the statement period (billing cycle), 
resulting in the “Average Daily Principal Balances” of purchases, cash advances and balance transfers shown on your statement. 

You can avoid FINANCE CHARGES on purchases by paying the total New Balance each month on or before the payment due date shown on your 
monthly  statement.  Otherwise,  the  New  Balance  of  Purchases,  and  subsequent  purchases  from  the  date  they  are  posted  to  your  account,  will  be 
subject to FINANCE CHARGE, except that if during the previous billing cycle you paid all amounts owing in full by the Payment Due Date, then in 
the current billing cycle  you will have a  free interest period on the amount of the New Balance of Purchases remaining from the previous billing 
cycle  that  is  paid  by  the  Payment  Due  Date  based  on  our  payment  allocation  method.  Cash  Advances  and  Balance  Transfers  bear  FINANCE 
CHARGES from the transaction date until paid. There is no FREE INTEREST period for Cash Advances and Balance Transfers. However, you can 
always keep the FINANCE CHARGE to a minimum by making payments, whatever the amount, as promptly and as often as possible. 

14.  PERIODIC STATEMENTS. We will send you a statement every month showing your previous balance, purchases, cash advances and balance 
transfers, payments made on your account, periodic rate, annual percentage rate, finance charge and its method of computation, any other charges, 
free interest  period, payment due date, procedures for error resolution, Minimum Payment required, and the closing date with corresponding New 
Balance for the billing cycle. You may not receive a statement on your Account if there has been no activity, if collections procedures have been 
initiated against you because you are in default, or we are legally prohibited from sending them. Each statement is deemed to be a correct statement 
unless you establish a billing error pursuant to the Federal Truth in Lending Act as described in this Agreement. 

15.  DEFAULT. You will be in default and we may, to the extent permitted by law, terminate your credit line and declare the entire unpaid balance 
of the account immediately due and payable, under any of the following conditions: 

•  You fail to make the minimum payment by the statement payment due date; 
•  You breach any other promises made in or conditions of the Agreement and/or any other agreement with us; 

 
 
 
 
 
 
 
 
 
•  You use your card for an illegal transaction; 
• 

If you become involved in any insolvency, receivership, guardianship, conservatorship, or any other proceeding which determines you 
are incapable of managing your financial affairs, including filing for Bankruptcy; 

•  You have made a false or misleading statement in your credit application and/or in your representation to us while you owe money on 

your account; 

•  A judgment or tax lien is filed against you or any attachment or garnishment is issued against any of your property or accounts, including 

anyone starting an action or proposing to seize any of your funds on deposit with us; 

•  We in good faith determine that your creditworthiness (which includes your ability to repay us) has become unsatisfactory due to change 

in employment, increase in your other obligations, or because of any other reason, time being of the very essence; 

•  You die; or 
•  Government  action  precludes  us  from  imposing  the  annual  percentage  rate  or  a  government  authority  has  notified  us  that  continued 

advances constitute an unsafe and unsound practice. 

In the event of any default, we may, at our option, declare the entire balance on the Account to be immediately due and payable. 

16.  COLLECTION  COSTS.  You  also  agree  that,  in  case  of  default,  you  will  pay  all  usual  and  customary  costs  of  collection  permitted  by  law, 
including, but not limited to, attorney fees and expenses incurred by us in the enforcement of this agreement. 

17.  DELAY OR FAILURE TO ENFORCE. We do not lose our rights under this or any related agreement if we delay or fail to enforce them. We 
can accept late payments or partial payments without losing any of our rights. 

18.  NOTIFICATION  OF  ADDRESS  CHANGE.  You  agree  to  notify  us  promptly  if  you  change  your  name,  street  address,  email  address  or 
telephone number. 

19.  ADDRESS FOR NOTICES TO US. All notices under this Agreement must be in writing and mailed to Community Financial at 500 S. Harvey, 
Plymouth, Michigan  48170. 

20.  CHANGE  IN  TERMS.  From  time  to  time,  we  may  amend  this Agreement  by  mailing  a  written  notice of  the  amendment  to  you  at  the  last 
address shown for you in our records. In the event the terms we are changing require advance notice by law, we will comply with the requirements of 
that law.  

21.  YOU MAY CANCEL THE ACCOUNT. You may cancel the account whenever you choose. If you do, you agree to cut each Card in half and 
return it to us at the address shown in Section 19 above, along with your written notification that you wish to cancel the account. Such cancellation 
will become effective within five days after the notice is received by us. You will still be responsible for the repayment of any outstanding balance on 
your account and any other amounts that have not yet been billed to you. 

22.  WE MAY CANCEL THE ACCOUNT. We have the right to cancel the account at any time upon written notice sent to you at the last address 
shown for you in our records. You agree to discontinue the use of the Cards, and to return the Cards to us, at our request.  

23.  CREDIT REPORTING AGENCIES. You authorize us to investigate your credit standing when opening, renewing or reviewing your Account, 
and you authorize us to disclose information regarding our experience with you under this Agreement to consumer reporting agencies, bureaus and 
other creditors. If you request it, we will provide the name and address of each consumer reporting agency used for this purpose. If you believe we 
have reported inaccurate information about you to a consumer reporting agency, please notify us at Community Financial, 500 S. Harvey, Plymouth, 
Michigan 48170. In doing so, please identify the inaccurate information and tell us why you believe it is incorrect. If you have a copy of the credit report 
that contains the alleged inaccurate information, please send us a copy of that report as well. You are hereby notified that negative information will be 
provided to appropriate consumer reporting agencies if you fail to perform your obligations under this agreement. 

24.  TRANSACTION  SLIPS.  Your  periodic  statement  will  identify  the  merchant,  electronic  terminal  location,  or  financial  institution  at  which 
transactions were  made. Sales, cash advance, credit or other slips cannot be returned with each statement. You must retain the copy of  such slips 
furnished at the time of each transaction in order to verify the transactions listed on your statement. You agree to pay a reasonable fee for copies of 
transaction slips that you request. 

25.  CREDITS. If merchants who honor your Card give you a credit for returns or adjustments, they will do so by processing a credit which we will 
post to your Account. You should keep your copy of the credit slip to verify your monthly statement. If your credits and payments exceed what you 
owe us on the Account we will credit such excess to the Account and, if the amount is $1.00 or more, we will credit it to your share account after two 
(2) months or upon your written request. 

26.  FOREIGN  TRANSACTIONS.  Purchases  and  cash  advances  made  in  foreign  countries  and  foreign  currencies  will  be  billed  to  you  in  U.S. 
dollars.  The exchange rate for transactions in a foreign currency will be a rate selected by MasterCard from the range of rates available in wholesale 
currency  markets  for  the  applicable  central  processing  date,  which  rate  may  vary  from  the  rate  MasterCard  itself  receives,  or  the  government 
mandated rate in effect for the applicable central processing date.   

27.  TRANSACTIONS WITH MERCHANTS.  

•  Return Policies – If a merchant discloses a policy such as but not limited to “no returns,” “no refunds,” “as is,” or “all sales final” you 

will be bound by that policy when you use your Account to buy goods or services from that merchant. 

•  Reservations – When using your Account to make a travel or lodging reservation, obtain the merchant’s cancellation policy and follow it 
if you wish to cancel. If you cancel, obtain the merchant’s cancellation number that is required to be provided to you. The merchant may 
charge you for a cancelled transaction unless you can provide us with the merchant’s cancellation number. 

 
 
 
 
 
 
 
 
 
 
 
 
 
•  Recurring Transactions – If you authorize a merchant to charge your Account for repeat transactions without your Card, you must notify 

the merchant, and not us, when you want to discontinue the repeat transactions. 

•  Dispute Access – If you disagree with a transaction on your statement or have a dispute with a merchant as a result of a transaction, you 
agree to provide us with information and assistance we reasonably request. Otherwise, you will pay us for any resulting loss we have, 
unless we are prohibited by law from holding you  liable for our loss. 

28.  CARD  AGREEMENT.  You  understand  that  your  MasterCard  Credit  Card  is  issued  by  us,  remains  our  property,  and  is  subject  to  rules 
governing  ATM  networks,  which  financial  institutions  must  follow.  The  cards  are  not  transferable.  By  using  your  card,  you  are  agreeing  to  the 
following additional terms: (1) To abide by the rules and regulations and those of the participating ATM network as may be amended; (2) That we 
and the ATM network may follow all electronic instructions given through the ATM; (3) that we may restrict the use of or terminate your card at any 
time without notice to prevent loss to your account or to the Credit Union; (4) your Card may not be used for any illegal transaction. 

29.  DAILY LIMITS. You agree to adhere to any daily limits established by the Credit Union in conformance with the ATM network agreement 
and which are subject to modification to preserve the integrity of the ATM network and prevent loss to the Credit Union or its members.  

30.  PERSONAL IDENTIFICATION NUMBER (PIN). Upon request we will furnish you with a Personal Identification Number (PIN). You agree 
to keep the PIN confidential. You also agree you won’t write the PIN on the Card or anything you keep with the Card. Your use of the PIN and Card 
in getting a Cash Advance or making a Purchase is agreed to constitute your signature for purposes of such transactions. You can also use your card 
together  with  your  Personal  Identification  Number  (PIN)  to  get  a  Cash  Advance  from  an  Automated  Teller  Machine  (ATM)  in  the  MasterCard 
Network, to get a Cash Advance from a MasterCard financial institution, or to make a Purchase from a merchant that uses the Card in an electronic 
terminal that accesses the MasterCard system. IF YOU FORGET OR DO NOT ENTER YOUR PIN CORRECTLY, THE ATM MAY KEEP YOUR 
CARD THE THIRD TIME THE PIN IS ENTERED INCORRECTLY. THIS PROCEDURE IS FOR SECURITY MEASURES. KEEP YOUR PIN 
IN  A SECRET PLACE. If  you authorize us to issue a Card to anyone else  for use through any electronic access device,  you are authorizing that 
individual to withdraw funds from any account which can be accessed by that card, regardless of whether that individual is authorized to withdraw 
money from the account by any other means. 

31.  FEES  AND  CHARGES.  You  agree  to  pay  the  various  fees  and  charges  related  to  this  Agreement  and  included  in the  Fee  Schedule  that  is 
accessible to members upon request. You agree to pay any related charges that are imposed as a result of your use of the MasterCard Credit Card or 
an ATM. Current fees associated with the MasterCard Credit Card include: 

• 

Late Payment: If the required minimum payment due under this Agreement is not received by the 1st day of the month after the month in 
which the payment is due, your account may be charged, and you agree to pay, a LATE CHARGE of up to $35.00 (the actual fee may be 
lower). No further late charges will be imposed after this Agreement has become due and payable in full due to default as specified in the 
section of the Agreement entitled “Default.”  The charge shall be treated as a purchase on your monthly statement. 

•  Returned Checks: If a check or share draft used to make a payment on your account is returned unpaid, your account may be charged, 
and  you  agree  to  pay,  a  RETURNED  CHECK  CHARGE  of  $12.00.    The  charge  shall  be  treated  as  a  purchase  on  your  monthly 
statement. 

•  Returned  Electronic  Funds  Transfer  Payments:  If  an  electronic  funds  transfer  used  to  make  a  payment  on  your  account  is  returned 

unpaid, your account may be charged, and you agree to pay, a RETURNED ELECTRONIC FUNDS TRANSFER CHARGE of $12.00. 

•  Draft  Copy:  Your  account  may  be  charged,  and  you  agree  to  pay,  $6.00  for  each  copy  of  a  sales  draft  and  $5.00  for  each  copy  of  a 

statement that you request (except when such request is made in connection with a billing error). 

•  Replacement Card: Your account may be charged, and you agree to pay a fee of $5.00 for replacement of Card(s). 
• 
PIN Replacement: Your account may be charged, and you agree to pay, a fee of $2.00 for each new or replacement PIN you request. 
•  ATM  Fees:  Your  account  may  be  charged,  and  you  agree  to  pay,  any  ATM  fees,  including  surcharges  or  other  fees  imposed  by  a 

• 

financial institution or network for transactions at ATMs. 
International Transaction Fee: Your account may be charged, and you agree to pay, a Cross Border Fee of .9% of the transaction and a 
Currency Conversion Fee of .2% of the transaction.  These fees may be assessed on all international purchases, credit vouchers, and cash 
disbursements.  

32.  LIABILITY FOR FAILURE TO COMPLETE TRANSACTIONS. We will not be liable for transactions that are not completed if any of the 
following circumstances apply: 

• 
Through no fault of ours, you do not have sufficient funds available in your credit line; 
• 
The transaction would cause you to exceed your credit limit; 
• 
The ATM where you are requesting a cash advance does not have enough cash; 
• 
The terminal or system was not working properly and you knew of the malfunction at the time you initiated the transactions; 
•  Circumstances beyond our control (such as fire or flood) prevent the transaction, despite reasonable precautions we have taken; 
•  Your Card is retained by the ATM; 
•  Your Card or PIN has been reported lost or stolen and your account has been blocked or frozen; 
•  Your account is in default;  
•  You/anyone authorized by you to conduct a transaction commits fraud or violates any laws or regulations; or 
•  You fail to follow the instructions on the screen or terminal. 

33.  LIABILITY FOR UNAUTHORIZED USE.  You may be liable for the unauthorized use of your credit card. You will not be liable for 
unauthorized use that occurs after you notify Community Financial at the address or telephone number set forth below. You must notify us orally or 
in writing of the loss, theft, or possible unauthorized use. In any case, your liability will not exceed $50.00. Notify us at: 

Community Financial 
P.O. Box 8050 
Plymouth, Michigan  48170 

 
 
 
 
 
 
 
(734) 453-1200 or (877) 937-2328 

34.  LIMITATIONS OF RESPONSIBILITY.  We will not be responsible for merchandise or services purchased by you with the Card. We are not 
liable  for  the  refusal  or  inability  of  merchants,  financial  institutions  and  others  to  accept  your  card(s)  or  electronic  terminals  to  honor  them  or 
complete a transaction, or for their retention of the Card(s). 

35.  BUSINESS DAY. Our business days are Monday through Friday.  Saturdays, Sundays and federal holidays are excluded. 

36.  GOVERNING LAW. The Agreement and your Account and any claim, dispute, or controversy arising from or relating to this Agreement or 
your Account, whether based on contract, tort, fraud, and other intentional torts, statute, common law and/or equity, are governed by and construed in 
accordance  with  the  laws  of  the  State  of  Michigan  (without  regard  to  its  conflicts  of  laws  principles  or  rules)  and  applicable  federal  laws.  The 
legality,  enforceability  and  interpretation  of  this  Agreement  and  the  amounts  contracted  for,  charged  and  received  under  this  Agreement  will  be 
governed  by  such  laws.  This  Agreement  is  entered  into  between  you  and  us  in  the  State  of  Michigan,  and  we  make  credit  decisions  under  this 
Agreement from the State of Michigan. You further consent to the jurisdiction and venue of the State or Federal Courts having jurisdiction over the 
City of Plymouth, Wayne County, Michigan. 

37.  ASSIGNMENT.  We  may  sell,  assign  or  transfer  all  or  any  portion of  your  Account, or  any  balance  due  under  your  Account,  without prior 
notice to you. You may not sell, assign or transfer your Account or any obligations under this Agreement. 

38.  LOST/STOLEN CARDS. You agree to notify us immediately upon discovering that your Card has been lost or stolen by calling us at (734) 
453-1200 or (877) 937-2328. 

39. 
INFORMATION  ABOUT  YOU  AND  YOUR  ACCOUNT.  We  will  not  disclose  your  non-public  personal  information  to  unaffiliated  third 
parties except as otherwise permitted or authorized by law. Please refer to our Privacy Policy Notice for a full explanation of how we protect your 
information. You may obtain a copy of our Privacy Policy Notice by calling us at (734) 453-1200 or (877) 937-2328. 

40.  BENEFITS AND PROGRAMS.  We  may offer additional services to your Accounts or special programs related to you being a Cardholder, 
such as travel accident insurances, at no additional cost to you. You understand and agree that we are not obligated to offer such services or programs 
and may withdraw or change them at any time. 

41.  SEVERABILITY. If any provision of this Agreement is determined to be void or unenforceable under applicable law, regulation, or rule, all 
other provisions of this Agreement shall be valid and enforceable. 

42.  ENTIRE AGREEMENT / EFFECT OF AGREEMENT. This Agreement, together with any application you signed or otherwise submitted in 
connection  with  the  Account,  and  any  mailer/document  sent  to  you  with  your  Card  (all  of  which  are  hereby  incorporated  by  reference  in  this 
Agreement),  constitutes  the  entire  agreement  between  you  and  us  relating  to  your  Account,  supercedes  any  other  prior  or  contemporaneous 
agreement between you and us relating to your Account, and applies to every transaction relating to the Account even though a sales or cash advance 
draft  you sign or a credit slip may contain different terms. This  Agreement may not be amended except in accordance with the provisions of this 
Agreement. You further acknowledge receipt of a copy of this Agreement. 

43.  CREDIT UNION MEMBERSHIP.  Membership in the Credit Union is required to obtain credit with the Credit Union MasterCard Card.  If 
you cease to be a member of the Credit Union you may no longer obtain credit under your Account.The following is important information regarding 
your right to dispute billing errors. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Your  Billing  Rights:  Keep  this  Document  for  Future  Use  This  notice  tells  you  about  your  rights  and  our  responsibilities  under  the  Fair 
Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement 
 If you think there is an error on your statement, write to us at:  

Community Financial  
500 S. Harvey 
Plymouth, MI  48170 

In your letter, give us the following information: 

●  Account information: Your name and account number. 
●  Dollar amount: The dollar amount of the suspected error. 
●  Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a 

mistake. 
You must contact us: 

●  Within 60 days after the error appeared on your statement. 
●  At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. 

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you 
may have to pay the amount in question. 

What Will Happen After We Receive Your Letter  
When we receive your letter, we must do two things:  

1.  Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected 

the error.  

2.  Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.  

While we investigate whether or not there has been an error:  

●  We cannot try to collect the amount in question, or report you as delinquent on that amount.  
●  The charge in question may remain on your statement, and we may continue to charge you interest on that amount.  
●  While you do not have to pay the amount in question, you are responsible for the remainder of your balance.  
●  We can apply any unpaid amount against your credit limit.  

After we finish our investigation, one of two things will happen:  

● 
● 

If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount.  
If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will 
send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the 
amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do 
so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we 
reported you as delinquent, and we must let those organizations know when the matter has been settled between us. 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases  
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the 
problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. 

To use this right, all of the following must be true:  

1.  The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must 
have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if 
we own the company that sold you the goods or services.) 

2.  You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses 

your credit card account do not qualify. 

3.  You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing [or electronically] at:  

Community Financial  
500 S. Harvey 
Plymouth, MI  48170  

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our 
decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. 

Revised April, 2017