MOR® FURNITURE FOR LESS SILVER ACCOUNT AGREEMENT

F03-X325-7

Dear Accountholder:
This Agreement, as defined below, is your contract for your Account and: 
• Covers the terms that govern the use of your Mor Furniture For Less

Silver Account;

• Outlines both your responsibilities and ours;
• Includes certain disclosures required by the Federal Truth in Lending Act;
• Includes certain disclosures required by the Federal Military Lending Act;
• Includes an Arbitration of Disputes Provision that will substantially affect

your rights unless you reject it, and;

• Contains important information about your Account.

We encourage you to read the Agreement and keep it for your records. Please 
feel free to call us with any questions you may have. We look forward to serving 
you. 

This Agreement begins on the earlier of (1) the date we approve your Application, or (2) 
the first date that we extend Credit to you on your Account, as evidenced by a signed 
sales slip or other evidence of indebtedness. 

DEFINITIONS 

To simplify this Agreement for you, the definitions listed below will apply throughout, 
both  in  this  Agreement  and  in  your  monthly  statements.  In  addition,  the  words  you, 
your, and yours refer to the Accountholder(s) who hold(s) the Account Number and is 
responsible for the Account, each of whom is individually and jointly obligated under 
this Agreement. The words we, us, and our refer to First Electronic Bank. 
Account: Mor Furniture For Less Silver Account for which you were issued an Account 
Number and that is subject to all of the terms and conditions of this Agreement. 
Account Number: The Account Number we issue that you may use to make Purchases 
from Retailer. Use of your Account Number to obtain Credit will be considered a use 
of the Account. 
Accountholder: The person to whom an Account Number is issued, or who has agreed 
to pay obligations arising from an Account Number issued to another person. 
Agreement:  Your  contract  with  us  for  your  Account,  which  is  composed  of  your 
Application,  and  the  Account  opening  disclosures  and  this  Account  Agreement.  Any 
sales slip or other evidence of indebtedness on your Account is incorporated into and 
made part of this Agreement. 
Application: The form with information that you submitted to apply for your Account, 
including  your  signature  (in  any  form  –  wet  signed,  electronic,  or  digital),  and  any 
acceptance certificate or other request that you signed or otherwise submitted to obtain 
this Account. 
Billing Cycle: The time interval covered by a monthly statement. Each Billing Cycle is 
approximately 30 days in length. 
Card:  Any  branded  Card  we  issue  that  you  may  use  to  purchase  goods  or  services 
from Retailer. Use of your Card to obtain Credit will be considered use of the Account. 
Closing Date: The date of the last day of a Billing Cycle. 
Covered Borrower: Certain members of the Armed Forces and their dependents who are 
protected by the Military Lending Act.
Credit: The credit extension you receive under this Agreement. 
Credit Limit: The maximum amount of Credit available to you on your Account. Your 
Account Credit Limit will be disclosed to you on the monthly statements. 
New Balance: The total outstanding Account balance on the Closing Date specified in 
your monthly statement. 
Previous  Balance:  The  balance  of  your  Account  at  the  beginning  of  a  Billing  Cycle. 
This will be the same as the “New Balance” shown on the previous monthly statement. 
Purchase: An extension of Credit to your Account for the purpose of purchasing goods 
or services from Retailer. 
Purchase  Balance:  The  total  outstanding  balance  of  Purchases  and  interest  charges, 
excluding amounts included in the Regular Balance. 
Regular  Balance:  The  total  outstanding  balance  of  all  amounts  other  than  Purchases 
and interest charges on Purchases. In the event you do not pay a Purchase balance in 
full before the end of a deferred interest period, the interest accrued during the deferred 
interest period will be added to your Regular Balance. Any subsequent interest charges 
accrued on such amounts will also be added to the Regular Balance. 
Retailer: Participating Mor Furniture For Less locations located in the U.S. 

USING YOUR ACCOUNT 

Purchases. You may use your Account to purchase goods and services from Retailer. 
You promise to pay us and are liable for all amounts resulting from the authorized use 
of  your  Account  Number  or  Account,  plus  any  applicable  interest  charges  and  other 
applicable charges or fees, payable in U.S. dollars. 

Your Credit Limit. You may not use your Account in any way that would cause you to 
go over your Credit Limit. We may refuse to authorize or accept any transaction on your 
Account if (1) that transaction would cause you to exceed your Credit Limit or (2) your 
Account is delinquent. We may temporarily agree to allow you to exceed your Credit 
Limit. If we do so, in that case, you must repay the excess amount according to the 
terms of this Agreement. Any transactions honored in excess of your Credit Limit will 
not result in an increase of your Credit Limit. 

MAKING PAYMENTS 

Monthly  Statements.  We  will  send  a  statement  at  the  end  of  each  monthly  Billing 
Cycle if there is a debit or credit balance on your Account of $1 or more, a balance 
on which an interest charge has been imposed or as otherwise required by applicable 
law.  You  agree  to  pay  us,  or  any  party  to  whom  we  may  transfer  and  assign  your 
Account  or  the  amounts  owing  under  your  Account,  in  U.S.  dollars  according  to  all 
terms and conditions of this Agreement. Payments made by a check, money order or 
other negotiable instrument must be in a form acceptable to us and drawn on a U.S. 
financial institution. 

Monthly Minimum Payment. Your monthly minimum payment due will be the greater 
of: 
1. $15; or
2. The sum of:

a. Each  fixed  monthly  payment  amount  applicable  to  each  of  your  Purchases

(described below), plus
b. 5% of your Regular Balance.

Each Purchase will have a fixed monthly payment amount which we calculate when the 
Purchase is posted to your Account. We determine the fixed monthly payment amount 
for a Purchase by multiplying the Purchase amount by 5%, and then rounding the result 
to the nearest dollar. If the remaining balance of a Purchase plus accrued interest on 
that Purchase is less than the fixed monthly payment amount, we will reduce the fixed 
monthly payment amount for that Purchase accordingly. We will continue to include the 
fixed monthly payment amount for a Purchase in the monthly minimum payment due 
until the Purchase plus accrued interest on that Purchase is paid in full.
If you make a payment in excess of the monthly minimum payment due for any month, 
it will not reduce the fixed monthly payment amount applicable to any Purchase that 
is used to calculate your monthly minimum payment due in subsequent months, but it 
may result in your paying off a Purchase more quickly.
Your monthly minimum payment due also will include the greater of (i) any past due 
amount, or (ii) any amount by which the New Balance exceeded your Credit Limit. Your 
monthly minimum payment due will never exceed your New Balance.
Payments should be mailed with the payment coupon and in the envelope provided and 
following the other instructions on the monthly statement to Genesis FS Card Services, 
P.O. Box 84049, Columbus, Georgia 31908. Any payment we receive in that form and 
at that address on or before 5:00 P.M. Eastern Time on a normal banking day will be 
credited to your Account that day. If we receive your payment in that form and at that 
address after 5:00 P.M. Eastern Time on a normal banking day, or any time on a non-
banking day, we will credit it to your Account the next banking day. Please allow at least 
seven (7) business days for postal delivery. Payments we receive at any other location 
or in any other form may not be credited as of the day we receive them. If we accept 
a payment at some other place, we may delay the crediting of the payment for up to 
five (5) days. This may cause you to incur Late Payment Fees and additional interest 
charges, and may result in your Account being declared in default.
When you provide a check as payment, you authorize us either to use information from 
your check to make a one-time electronic fund transfer from your account or to process 
the payment as a check transaction. When we use information from your check to make 
an electronic fund transfer, funds may be withdrawn from your account as soon as the 
same day we receive your payment and you will not receive your check back from your 
financial institution.
At any time, you may pay part or all you owe on your Account without incurring any 
additional charge for prepayment. The amount of any payment that exceeds your total 

New  Balance  will  be  applied  as  a  credit  to  your  Account,  and  any  remaining  credit 
balance will be refunded as required by law.
Credit  availability  may  be  delayed  at  our  sole  discretion  to  ensure  payment  in  good 
funds, and your total Credit Limit may not reflect your payments for up to 14 days. 

Application  of  Payments.  For  each  Billing  Cycle,  we  will  allocate  payment  amounts 
up  to  your  monthly  minimum  payment  to  charges  and  principal  due  (including  new 
transactions) in any way we determine. We will generally apply payment amounts up 
to your monthly minimum payment in a manner most favorable or convenient for us. 
For  each  Billing  Cycle,  to  the  extent  your  payments  exceed  your  monthly  minimum 
payment,  we  will  apply  these  excess  amounts  in  the  order  required  by  applicable 
law.  During  the  last  two  Billing  Cycles  of  a  deferred  interest  period,  if  you  have  an 
outstanding  deferred  interest  balance,  we  will  apply  these  excess  amounts  to  the 
deferred interest promotion balance. 

DEFERRED INTEREST 

Each  Purchase  on  your  Account  is  subject  to  up  to  6  months  of  deferred  interest, 
beginning on the date of the Purchase (the “deferred interest period”). Interest will be 
charged to your Account from the date of the Purchase if the Purchase balance is not 
paid in full within the deferred interest period or if you make a late payment.
Each Purchase transaction accrues interest from the Date of the Purchase, but we will 
not charge that interest to your Account if you pay that Purchase balance in full before 
the end of the deferred interest period and you make monthly minimum payments as 
required. The deferred interest period will end when one or more of the following events 
occur: 
• 6 months from the Purchase date;
• Your Account becomes more than 180 days past due;
• Your Account is charged off for any reason.
Interest  on  each  Purchase  transaction  will  accrue  during  the  deferred  interest  period 
at 29.99% APR.
You  must  make  monthly  minimum  payments  during  the  deferred  interest  period. 
The  monthly  statement  we  send  you  will  include  these  monthly  minimum  payment 
amounts and will help you keep track of your Purchase balance(s) and their deferred 
interest  period(s).  Paying  only  the  monthly  minimum  payment  may  not  pay  off  the 
Purchase balance within the deferred interest period. You may have to make additional 
or  increased  payments  during  the  deferred  interest  period  to  avoid  having  to  pay  all 
accrued deferred interest.
After the deferred interest period, interest will be charged at 29.99% APR. 

HOW INTEREST CHARGES ARE DETERMINED 

Your  Interest  Rate.  We  use  a  daily  periodic  rate  to  calculate  the  interest  on  your 
account. The daily periodic rate is the applicable APR multiplied by 1/365. The daily 
periodic rate for your account is 0.0821% and the applicable APR is 29.99%. 
When We Charge Interest. We charge interest on your Purchases from the date you 
make the purchase until you pay the purchase in full. 
How We Calculate Interest. We calculate interest separately for each balance segment 
on your Account. We do this by applying the daily periodic rate to your average daily 
balance (including new Purchases), and then multiplying the resulting number by the 
number of days in the Billing Cycle for each balance segment. An average daily balance 
is  calculated  for  the  following  balance  segments  as  applicable:  Purchase  Balance 
segments and the Regular Balance segment. 
We calculate interest for each balance segment as follows: 
1. For each day, we take the beginning balance of each balance segment in the billing
cycle,  including  any  unpaid  interest  charges,  add  any  new  purchases  and  debits,
and then subtract the applicable portion of any payments and credits. This gives us
the daily balance. Late Payment Fees, Returned Payment Fees, and Documentation
Fees are not included in the daily balance.

2. Then, we add all the daily balances for the billing cycle together and divide the total
by the number of days in the billing cycle. This gives us the average daily balance.

3. Next, we multiply the daily periodic rate by the average daily balance.
4. Finally, we take the resulting number from #3 and multiply it by the number of days
in the billing cycle. This gives us the interest charge for each balance segment for
the billing cycle.

OTHER FEES 

In addition to interest charges, other fees may be applied to your Account, as set forth 
below. The amounts of these fees may change from time to time during the term of 
your Account. 

Late Payment Fee. If we do not receive your monthly minimum payment due by the 
Closing Date of the Billing Cycle in which the Payment Due Date occurs and the amount 
past  due  on  your  Account  is  more  than  $9.99,  we  will  apply  a  Late  Payment  Fee  to 
your Account. The Late Payment Fee is $27 if we did not charge a Late Payment Fee 
during any of the prior six billing periods. Otherwise, the Late Payment Fee is $38. The 
Late Payment Fee will never exceed the amount of your most recently required monthly 
minimum payment. 

Returned Payment Fee. If any payment on your Account is returned to us unpaid for 
any  reason,  we  will  apply  a  Returned  Payment  Fee  to  your  Account.  The  Returned 
Payment Fee is $27 if we did not charge a Returned Payment Fee during any of the prior 
six billing periods. Otherwise, the Returned Payment Fee is $38. The Returned Payment 
Fee will never exceed the monthly minimum payment. 

Documentation Fee. You may request a copy of a monthly statement previously sent 
to you for a Documentation Fee of $3 per statement, which fee we will charge to your 
Account. Copies of sales tickets or other items posted to your Account may be obtained 
for a Documentation Fee of $10 per sales ticket or other item, which will be applied to 
your Account. Notwithstanding the foregoing, we will not impose any fee in connection 
with a good faith assertion of a billing error or other exercise of your Billing Rights (see 
below under “Your Billing Rights - Keep This Notice for Future Use”).

MILITARY LENDING ACT 

The Military Lending Act provides protections for Covered Borrowers. The provisions 
of this section apply to Covered Borrowers. If you would like more information about 
whether you are a Covered Borrower, you may contact us at 1-866-502-6439. 

Statement  of  MAPR.  Federal  law  provides  important  protections  to  members  of  the 
Armed  Forces  and  their  dependents  relating  to  extensions  of  consumer  credit.  In 
general, the cost of consumer credit to a member of the Armed Forces and his or her 
dependent may not exceed an Annual Percentage Rate of 36%. This rate must include, 
as applicable to the credit transaction or account: (1) the costs associated with credit 
insurance premiums; (2) fees for ancillary products sold in connection with the credit 
transaction;  (3)  any  application  fee  charged  (other  than  certain  application  fees  for 
specified credit transactions or accounts); and (4) any participation fee charged (other 
than certain participation fees for a credit card account). 

Oral Disclosures. In order to hear important disclosures and payment information about 
this Agreement, you may call 1-866-875-5929. 

Applicability of Arbitration of Disputes Provision. The Arbitration of Disputes Provision 
set forth in this Agreement does not apply to you if, as of the date of this Agreement, 
you are a Covered Borrower. 

LOST ACCOUNT NUMBER AND UNAUTHORIZED USE 

If  your  Account  Number  is  lost  or  stolen  or  used  without  your  consent,  you  may 
be  liable  for  the  unauthorized  use  of  your  Account,  but  you  will  not  be  liable  for 
unauthorized use that occurs after you notify us orally or in writing of the loss, theft 
or possible unauthorized use at: Genesis FS Card Services, P.O. Box 4477, Beaverton, 
OR 97076, 1-888-260-4532. In any case, your liability will not exceed $50. 

OUR RIGHTS, AND HOW THEY AFFECT YOU 

Telephone  Monitoring  and  Recording.  You  consent  and  agree  that,  from  time  to 
time, except as restricted by applicable law, we may monitor or record telephone calls 
regarding your Account, suppress caller identification services and use an automated 
dialing  and  announcing  system  or  pre-recorded  messages  for  account  management 
purposes, including calls made for account collection purposes. If you provide us with 
a  cellular  phone  number  either  as  part  of  your  Application,  or  at  any  time  thereafter, 
including, without limitation, after your Account is in a default status, you are expressly 
consenting that we, our agents and successors in interest, subject to any limitations 
of applicable law, may (1) contact you at that number including by text message, and 
(2) use  automated  telephone  dialing  systems  to  initiate  such  contacts  and/or  leave
recorded messages. For Text Messages: Message and data rates may apply.
In  accordance  with  applicable  law,  we  or  our  representatives  may  contact  you  from 
time  to  time  regarding  your  Account,  or  to  ask  for  additional  information  about  you 
or your experience with us. You agree that such contacts are not unsolicited and may 
include contacts at your home or place of employment, during weekdays, weekends or 
holidays, on your mobile telephone, voicemail or answering machine, or by email, fax, 
recorded message, text message or personal visit. 

. . . CONTINUED ON REVERSE

Email. If you provide us at any time with an email contact for your Account, you agree 
we  may  use  that  email  address  to  contact  you  about  your  Account  and  may  send 
you information about products and services related to your Account. If, at any time, 
you  would  like  to  limit  the  types  of  communications  you  receive  from  us  by  email, 
please contact us at Genesis FS Card Services, P.O. Box 4477, Beaverton, OR 97076, 
1-866-946-9575, or, if you receive an email from us, you can select the “unsubscribe” 
link that is located in every email.

Refunds. If Retailer agrees to give a refund, you will accept a credit on your Account 
instead of a cash refund. 

No  Waiver  of  Rights;  Disputed  Amounts.  We  can  accept  late  or  partial  payments 
without  losing  any  of  our  rights  under  this  Agreement.  You  agree  not  to  send  us 
partial  payments  marked  “paid  in  full,”  “without  recourse,”  or  similar  restrictive 
language.  If  you  send  such  a  payment,  we  may  accept  it  without  losing  any  of 
our rights under this Agreement. All written communications concerning disputed 
amounts, including any check or other payment instrument that indicated that the 
payment constitutes “payment in full” of the amount owed or that is tendered with 
other  conditions  or  limitations  or  as  full  satisfaction  of  a  disputed  amount,  must 
be  mailed  or  delivered  to  Genesis  FS  Card  Services,  P.O.  Box  4499,  Beaverton, 
OR 97076. 

Credit Reports and Information. You authorize us to make or have made any credit, 
employment, or other investigative inquiries we deem appropriate to extend you credit 
or  collect  amounts  owed  to  us  on  your  Account.  We  (including  any  assignee  of  the 
Account  or  amounts  owing  under  the  Account)  may  also  obtain  information  about 
you from credit reporting agencies or others at any time and use it for the purposes of 
monitoring your credit performance, managing your Account and considering you for 
new offers and programs. 

Notice of Inaccurate Information. If you believe that we have information about you 
that is inaccurate or that we have reported or may report to a credit reporting agency 
information about you that is inaccurate, please notify us of the specific information that 
you believe is inaccurate by writing to us at Genesis FS Card Services, P.O. Box 4499, 
Beaverton, OR 97076. 

Default and Collection. Unless prohibited by applicable law, your Account is considered 
to be in default if (1) you fail to make the required monthly minimum payment due on 
or  before  its  payment  due  date,  including  if  your  payment  is  returned  or  cannot  be 
processed and you do not correct that failure within 31 days, (2) you try to exceed or do 
exceed your Credit Limit without permission and do not bring your Account back under 
your Credit Limit within 31 days, (3) you become subject to bankruptcy or insolvency 
proceedings, (4) you become subject to attachment or garnishment proceedings, (5) 
you give us any false information or signature, (6) you die, or (7) you fail to comply with 
any portion of this Agreement. Our accepting a late or partial payment does not waive 
default. Default on this Account will constitute default on all accounts you hold with us. 
Subject  to  any  notice  of  default  and  right  to  cure  or  other  restrictions  of  applicable 
law, if you are in default, we may declare the entire balance due immediately. Except 
as provided in the Arbitration Provision below, you agree to pay our reasonable costs 
and attorneys’ fees and expenses related to the collection of your Account to the extent 
permitted by applicable laws. 

Change  of  Terms.  Subject  to  the  limitations  of  applicable  law,  we  may,  at  any 
time, change or remove any of the terms and conditions of, or add new terms or 
conditions  to,  this  Agreement.  If  required  by  applicable  law,  we  will  mail  written 
notice  of  such  a  change  to  you  in  the  manner  required  by  such  law.  As  of  the 
effective date, the changed or new terms will apply to new Purchases and to the 
outstanding balance of your Account, subject to the limitations of applicable law. 

Delay in Enforcement. We can delay enforcing our rights under this Agreement without 
losing them. 

OTHER PROVISIONS 

Ownership  and  Use  of  Your  Account.  As  the  Accountholder(s),  you  are  liable  for 
all  Credit  obtained  under  your  Account.  If  you  authorize  another  person  to  use  your 
Account Number, you are liable for any Credit obtained on your Account for as long 
as  that  person  holds  or  uses  the  Account  Number.  Misuse  of  your  Account  by  an 
authorized person will not be considered unauthorized use. See “Lost Account Number 
and Unauthorized Use” above. 

Transactions.  You  will  retain  for  statement  verification  purposes  your  copy  of  each 
Purchase transaction receipt from Retailer. 

Refunds  for  Goods  and  Services.  Refunds  for  goods  and  services  are  governed 
by  Retailer.  Any  refunds  for  goods  or  services  purchased  from  Retailer  through  an 
extension  of  Credit  on  your  Account  will  be  issued  as  a  credit  adjustment  to  your 
Account. When we are notified by Retailer of any refund amount, we will subtract an 
amount equal to the refund amount from your Account. However, the fixed minimum 
payment amount attributable to the related Purchase transaction amount will continue 
to be included in your monthly minimum payment. If a refund amount results in a credit 
balance on your Account, we will refund your credit balance. 

Transfer and Termination of Your Account. You may not transfer your Account to any 
other person. We may assign your Account or amounts you owe on your Account to 
any other person at any time and the assignee will take our place under the Agreement 
with  respect  to  all  agreements  and  interests  transferred.  You  must  pay  the  assignee 
and otherwise perform your obligations under the assigned agreements and interests. 
Either you or we may terminate or suspend your Credit privileges at any time, with or 
without  cause  and  with  or  without  advance  notice,  but  you  will  remain  liable  for  all 
charges until they are paid in full. You may cancel your Account at any time by writing 
to us at Genesis FS Card Services, P.O. Box 4477, Beaverton, OR 97076. If you have a 
joint Account and want to remove one of the names from the Account, we must receive 
a  written  request  signed  by  both  of  the  Accountholders  on  the  Account.  No  party  is 
released from the obligation for the balance owing on a joint Account, unless we agree 
to the arrangements in writing. You may have to re-apply for an individual Account when 
you request a change from a joint Account to an individual Account. 

Additional Benefits and Services. From time to time, we may offer you benefits and 
services  with  your  Account.  We  or  another  party  may  provide  these  benefits  and 
services. Unless expressly made a part of this Agreement, and except as provided in 
the Arbitration Provision below, any such benefits and services are not a part of this 
Agreement, and are subject only to the terms and conditions outlined in the benefits 
or services brochure and other official documents provided to you with respect to the 
benefits and services. We may adjust, add, or delete benefits or services at any time 
in  accordance  with  the  brochures  or  documents  you  receive.  Except  as  required  by 
applicable law, we are not liable for benefits or services that other parties provide or for 
their actions or omissions. 

Honoring Your Account. We are not liable for the failure or refusal of Retailer to accept 
your Account Number. Although you may have Credit available, we will not be liable for 
the failure to authorize Credit due to operational difficulties or mistakes. Transactions 
made  above  a  certain  dollar  amount  may  require  that  we  authorize  the  transaction 
before the transaction is approved. In addition, we may limit the number and amount of 
daily transactions approved for security reasons. 

Change of Address, Employment and Telephone. We will send all written notices and 
statements to your address as it appears on our records. To avoid delays and missed 
payments that could affect your credit standing, you agree to promptly advise us if you 
change your mailing address, place of employment, or telephone number. 

Severability.  In  the  event  that  any  provision  of  this  Agreement  is  determined  to  be 
invalid or unenforceable for any reason, the remaining provisions will remain in effect. 

Entire  Agreement;  Interpretation.  This  Agreement  (including  the  other  documents 
incorporated herein by reference as discussed above) constitutes the final expression 
of  the  credit  agreement  between  you  and  us  relating  to  your  Account.  The  headings 
used in this Agreement are for the convenience of reference only and are not intended 
to define or describe the scope or intent of any portion of the Agreement. 

Governing Law. Except as expressly set forth in the Arbitration of Disputes Provision 
in  the  Agreement,  this  Agreement  and  the  interpretation  and  enforcement  thereof 
(including but not limited to the exportation of interest rates) will be governed by Federal 
law that applies to us and, to the extent not preempted by Federal law, the laws of the 
State of Utah, without regard to its conflicts of law provisions and principles. If there is 
any conflict between any of the terms and conditions of the Agreement and applicable 
Federal or State law, this Agreement will be considered changed to the extent necessary 
to comply with the applicable law. 

Arbitration  of  Disputes  Provision.  PLEASE READ THIS ARBITRATION OF DISPUTES 
PROVISION CAREFULLY. UNLESS YOU SEND US THE REJECTION NOTICE DESCRIBED 
BELOW,  THIS  PROVISION  WILL  APPLY  TO  YOUR  ACCOUNT,  AND  MOST  DISPUTES 
BETWEEN  YOU  AND  US  WILL  BE  SUBJECT  TO  INDIVIDUAL  ARBITRATION.  THIS 
MEANS  THAT:  (1)  NEITHER  A  COURT  NOR  A  JURY  WILL  RESOLVE  ANY  SUCH 
DISPUTE;  (2)  YOU  WILL  NOT  BE  ABLE  TO  PARTICIPATE  IN  A  CLASS  ACTION  OR 
SIMILAR  PROCEEDING;  (3)  LESS  INFORMATION  WILL  BE  AVAILABLE;  AND  (4) 
APPEAL  RIGHTS  WILL  BE  LIMITED.  THIS  ARBITRATION  OF  DISPUTES  PROVISION 
DOES NOT APPLY TO YOU IF, AS OF THE DATE OF THIS AGREEMENT, YOU ARE A 
MEMBER OF THE ARMED FORCES OR A DEPENDENT OF SUCH MEMBER ENTITLED 
TO PROTECTION UNDER THE FEDERAL MILITARY LENDING ACT. PLEASE SEE THE 
SECTION OF THIS AGREEMENT LABELED “MILITARY LENDING ACT.” IF YOU WOULD 
LIKE  MORE  INFORMATION  ABOUT  WHETHER  YOU  ARE  ENTITLED  TO  PROTECTION 
UNDER  THE  FEDERAL  MILITARY  LENDING  ACT,  YOU  MAY  CONTACT  US  AT 
1-866-502-6439. 

This provision replaces any existing arbitration provision with us and will stay in force 
no  matter  what  happens  to  your  Account,  including  the  closing  of  your  Account. 
Except as expressly provided below, you and we must arbitrate individually, by binding 
arbitration  under  the  Federal  Arbitration  Act  (“FAA”),  any  dispute  or  claim  between 
you,  any  joint  Accountholder  and/or  Authorized  User,  on  the  one  hand,  and  us,  our 
affiliates and agents, on the other hand, if the dispute or claim arises out of or is related 
to (a) this Agreement (including without limitation, any dispute over the validity of this 
Agreement to arbitrate disputes or of this entire Agreement), or (b) your Account, or (c) 
any relationship resulting from this Agreement, or (d) any insurance or other service 
related to your Account, or (e) any other agreement related to your Account (including 
prior  agreements)  or  any  such  service,  or  (f)  breach  of  this  Agreement  or  any  other 
such agreement, whether based on statute, contract, tort or any other legal theory (any 
“Claim”). However, we will not require you to arbitrate any individual Claims in small 
claims court or your state’s equivalent court, so long as it remains an individual case 
in that court. 
YOU  AGREE  NOT  TO  PARTICIPATE  IN  A  CLASS,  REPRESENTATIVE  OR  PRIVATE 
ATTORNEY  GENERAL  ACTION  AGAINST  US  IN  COURT  OR  ARBITRATION.  ALSO, 
YOU MAY NOT BRING CLAIMS AGAINST US ON BEHALF OF ANY ACCOUNTHOLDER 
WHO IS NOT A JOINT ACCOUNTHOLDER WITH YOU OR AN AUTHORIZED USER ON 
YOUR ACCOUNT (AN “UNRELATED ACCOUNTHOLDER”), AND YOU AGREE THAT NO 
UNRELATED  ACCOUNTHOLDER  MAY  BRING  ANY  CLAIMS  AGAINST  US  ON  YOUR 
BEHALF.  CLAIMS  BY  YOU  AND  AN  UNRELATED  ACCOUNTHOLDER  MAY  NOT  BE 
JOINED IN A SINGLE ARBITRATION. THE ARBITRATOR WILL NOT HAVE THE POWER 
TO  CONSIDER  SUCH  CLASS,  REPRESENTATIVE  OR  PRIVATE  ATTORNEY  GENERAL 
ACTIONS  OR  ANY  SUCH  CLAIMS  YOU  BRING  ON  BEHALF  OF  AN  UNRELATED 
ACCOUNTHOLDER. 
Judgment  on  the  arbitration  award  may  be  entered  in  any  court  having  jurisdiction. 
Any dispute regarding whether a particular controversy is subject to arbitration, or the 
applicability or enforceability of the foregoing paragraph, will be decided by a court and 
not by an arbitrator.
If you or we elect to arbitrate a claim, the electing party must notify the other party in 
writing. The notice can be given after the beginning of a lawsuit and can be given in 
papers  filed  in  the  lawsuit.  Otherwise,  your  notice  must  be  sent  to  Genesis  FS  Card 
Services, Attn: Arbitration Demand, P.O. Box 4477, Beaverton, Oregon 97076, and our 
notice must be sent to the most recent address for you in our files. The arbitration will 
be administered by the American Arbitration Association (the “AAA”) under its rules in 
effect at the time an arbitration is commenced that are applicable to the resolution of 
consumer disputes (the “Arbitration Rules”). We will tell you how to contact the AAA 
and  how  to  get  a  copy  of  the  Arbitration  Rules  without  cost  if  you  ask  us  in  writing 
to  do  so.  The  Arbitration  Rules  permit  you  to  request  deferral  or  reduction  of  the 
administrative fees of arbitration if paying them would cause you a hardship. In addition, 
if you ask us in writing, we will consider your request to pay any or all of your costs 
of arbitration.
Each  arbitrator  shall  be  a  licensed  attorney  who  has  been  engaged  in  the  private 
practice of law continuously during the ten years immediately preceding the arbitration 
or a retired judge of a court of general or appellate jurisdiction. The arbitration award 
shall  award  only  such  relief  as  a  court  of  competent  jurisdiction  could  properly 
award under applicable law, including attorneys’ fees if allowed by applicable law or 
agreement. All statutes of limitation, defenses, and attorney-client and other privileges 
that would apply in a court proceeding will apply in the arbitration. 
If  any  provision  of  this  Section  regarding  arbitration  of  disputes  shall  be  deemed  to 
be  unenforceable,  the  remainder  of  this  Section  shall  be  given  full  force  and  effect. 
However,  if  the  provision  precluding  class,  representative  or  private  attorney  general 
Claims  in  arbitration  is  deemed  unenforceable,  then  this  entire  Arbitration  Agreement 
shall be void and of no force and effect.
You may reject this provision, in which case only a court may be used to resolve any 
dispute or claim. Rejection will not affect any other aspect of the Agreement. To reject 
this Provision, you must send us a notice within 60 days after you open your Account 
or  we  first  provide  you  with  a  right  to  reject  this  Provision.  This  notice  must  include 
your name, address and Account number and be mailed to Genesis FS Card Services, 
Attn: Arbitration Provision, P.O. Box 4477, Beaverton, Oregon 97076. This is the only 
way you can reject this Provision. 

YOUR BILLING RIGHTS – KEEP THIS NOTICE FOR FUTURE USE 

This  notice  tells  you  about  your  rights  and  our  responsibilities  under  the  Fair  Credit 
Billing Act. 

What To Do If You Find A Mistake On Your Statement 
If you think there is an error on your statement, please write to us at: Genesis FS Card 
Services, P.O. Box 4499, Beaverton, OR 97076. 
In your letter, give us the following information: 

• Account information: Your name and Account number.
• Dollar amount: The dollar amount of the suspected error.
• Description of problem: If you think there is an error on your bill, describe what

you believe is wrong and why you believe it is a mistake.

You must contact us: 

• Within 60 days after the error appeared on your statement.
• At least three (3) business days before an automated payment is scheduled, if

you want to stop payment on the amount you think is wrong.

You  must  notify  us  of  any  potential  errors  in  writing.  You  may  call  us,  but  if  you  do 
we are not required to investigate any potential errors, and you may have to pay the 
amount in question. 

What Will Happen After We Receive Your Letter 
When we receive your letter, we must do two things: 

1. Within 30 days of receiving your letter, we must tell you that we received your

letter. We will also tell you if we have already corrected the error.

2.  Within 90 days of receiving your letter, we must either correct the error or explain 

to you why we believe the bill is correct.

While we investigate whether or not there has been an error: 

• We cannot try to collect the amount in question, or report you as delinquent on

that amount.

• The charge in question may remain on your Statement, and we may continue to

charge you interest on that amount.

• While you do not have to pay the amount in question, you are responsible for the

remainder of your balance.

• We can apply any unpaid amount against your credit line.
After we finish our investigation, one of two things will happen: 

• If we made a mistake: You will not have to pay the amount in question or any

interest or other fees related to that amount.

• If  we  do  not  believe  there  was  a  mistake:  You  will  have  to  pay  the  amount
in  question,  along  with  applicable  interest  and  fees.  We  will  then  send  you  a
statement  of  the  amount  you  owe  and  the  date  payment  is  due.  We  may  then
report you as delinquent if you do not pay the amount we think you owe.
If you receive our explanation but still believe your bill is wrong, you must write to us 
within 10 days telling us that you still refuse to pay. If you do so, we cannot report you 
as delinquent without also reporting that you are questioning your bill. We must tell you 
the name of anyone to whom we reported you as delinquent, and we must let those 
organizations know when the matter has been settled between us. 
If we do not follow all of the rules above, you do not have to pay the first $50 of the 
amount you question, even if your bill is correct. 

Your Rights If You Are Dissatisfied With Your Account Purchases 
If you are dissatisfied with the goods or services that you have purchased with your 
credit card, and you have tried in good faith to correct the problem with the merchant, 
you may have the right not to pay the remaining amount due on the purchase. 
To use this right, all of the following must be true: 

1. The Purchase must have been made in your home state or within 100 miles of
your current mailing address, and the Purchase price must have been more than
$50.  (Note:  Neither  of  these  are  necessary  if  your  Purchase  was  based  on  an
advertisement  we  mailed  to  you,  or  if  we  own  the  company  that  sold  you  the
goods or services.)

2. You must have used your Account for the Purchase. Purchases made with cash
advances  from  an  ATM  or  with  a  check  that  accesses  your  Account  do  not
qualify. 

3. You must not yet have fully paid for the Purchase.

If all of the criteria above are met and you are still dissatisfied with the Purchase, contact 
us in writing at Genesis FS Card Services, P.O. Box 4499, Beaverton, OR 97076. 
While we investigate, the same rules apply to the disputed amount as discussed above. 
After we finish our investigation, we will tell you our decision. At that point, if we think 
you owe an amount and you do not pay, we may report you as delinquent. 

Your Mor Furniture For Less Silver Account is issued by: 
First Electronic Bank
2150 South 1300 East #400
Salt Lake City, Utah 84106