JASPER CONSUMER CREDIT CARD AGREEMENT 

This Consumer Jasper Card Agreement (“Agreement”) governs the terms of your Jasper Credit Card Account 
(“Account”) issued by WebBank (“Bank”). Please read this Agreement carefully and keep it with your records 
regarding your Account. This Agreement incorporates by reference: 

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your card carrier, 
your Interest Rates and Fees table (the Truth in Lending Disclosures) 
any change in terms that may occur from time to time, and 
any other documents or information provided to you regarding the terms and conditions applicable to your 
Account, each as may be amended from time to time. 

Please read this Agreement and keep a copy with your Account records. In this Agreement, the words “we,” “us,” and 
“our” refer to WebBank. “You” and “your” means the person who opened the Account. 

1. ADDITIONAL SERVICES AND AGREEMENTS 

You may enroll in additional services to supplement and enhance the use of your Account. These services may have 
additional terms and conditions governing their use.  

You will abide by all terms, conditions, covenants, and agreements applicable to the use of your Account, including, 
but not limited to, any agreement you may enter into with us and the terms and conditions contained on any sales 
slips, Cash Advance slips, monthly Billing Statements, and any Card issued to you. Breach of any condition or 
obligation of this Agreement by you, or by any Authorized User or any other user of your Account, shall be a breach 
by you. 

2. DEFINITIONS AND MEANINGS 

“Account” means the credit card account issued by WebBank. 
“Authorized User” means any person you allow to use your Account with a Card we provide with that person’s name. 
“Billing Statement” means the statement that we will send to you on a monthly basis, in accordance with the 
“Billing Statements” section of this Agreement. 
“Business Day” means every day except Saturdays, Sundays and federal holidays. 
“Card” means any credit card(s) or other access device (including an account number) that we have issued for use 
with the Account. 
“Cash Advance” means a cash advance loan obtained from us by the use of your Account, including cash 
obtained at an automated teller machine (ATM), from us, or at another financial institution. 
 “Purchase” means any purchase of goods or services with the use of a Card or Account number (including, without 
limit, Purchases made in person, on the Internet, through mail order, or over the telephone). 

When used in this Agreement, words of the masculine gender include the feminine and neuter genders and vice 
versa, where applicable. Words of the singular number shall include the plural number and vice versa, where 
applicable. 

3. AGREEMENT TO TERMS 

By applying for an Account, or by maintaining, using or consenting to the use of your Account, you agree to the 
terms and conditions of this Agreement and that this Agreement will govern your Account, the use of the Cards, and 
all credit extended under this Agreement. You also understand and agree that the use of your Account, whether by 
use of a Card or otherwise, will constitute your acceptance of, and will be subject to, this Agreement. You agree to be 
responsible for all charges incurred according to this Agreement, and that we may amend the Agreement from time 
to time pursuant to applicable law, including but not limited to amending the rates, fees, finance charges, or any 
other Account terms. 

This Agreement applies whether or not you use your Card or Account, and it will continue to apply even after your 
Account is closed so long as you have a balance.  

4.
You agree to pay all fees and charges incurred by you under this Agreement, including: 

FEES AND CHARGES 

(a) Late Fee. If you fail to pay the Total Minimum Payment Due on or before the due date for that payment, you 

will be charged a late fee of $27 for each payment that is delinquent. Notwithstanding anything to the contrary 
in this Section 4(a), any late fee charged to your Account not exceed the amount of the Total Minimum 
Payment Due for which it is assessed (i.e., the amount of the payment that is in default).  You will pay only one 
late fee per late payment, however long that payment remains in default.  

(b) Returned Payment Fee. If any payment you make is returned unpaid for any reason, you will be charged a 

returned payment fee of $27 for the returned payment.  Notwithstanding anything to the contrary in this 
Section 4(b), any returned payment fee charged to your Account will not exceed the amount of the Total 
Minimum Payment Due immediately prior to the date on which the payment is returned unpaid. 

(c) Cash Advance Fee.  You will be charged as Cash Advance Fee for each cash advance make by us pursuant to 

this Agreement.  The Cash Advance Fee will be 5% of the amount of the cash advance, but in no case less than 
$10.   

(d) Paper Copy Fee. You will be charged a fee of $10 per copy if you request an additional paper copy of your 

statement.  

See your Rates and Fees Schedule for additional information.  

5. AUTHORIZED USERS 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Account Use By Authorized Users.
the future, this Section 5 applies. If we approve the addition of an Authorized User, use of your Account by the 
Authorized User is subject to the terms of this Agreement. You must think carefully before you allow anyone to 
become an Authorized User. You also must: 

 We currently do not allow Authorized Users, but in the event we do so in 

● Obtain permission from each Authorized User before naming him or her as an Authorized User on your 

Account 

● Make a copy of this Agreement available to each Authorized User 
Pay us for all charges incurred by each Authorized User 
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● Notify us to remove an Authorized User from your Account 

If we remove an Authorized User, in some cases we may close your Account, open a new Account and issue you a 
new Card.  

You are responsible for all of the following: 

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The use of your Account by an Authorized User and anyone else they allow to use your Account, even if you 
did not want or agree to that use 
Any Purchase or Cash Advance made by an Authorized User even if the date of the transaction shown on 
your statement occurs after the date you ask us to remove the Authorized User from your Account 
Any Purchases or Cash Advances made by others if an Authorized User allows them to use your Account 
Fees and charges resulting from any Purchases or Cash Advances made by an Authorized User or others if 
an Authorized User allows them to use your Account  

(b) What Authorized Users Can Do. 

Authorized Users can do all of the following: 

Incur fees and charges on your Account 
Report lost or stolen Cards 
Request statement copies 
Initiate billing disputes 

● Use your Account to Make Purchases and obtain Cash Advances 
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● Make payments on your Account 
● Change the billing address for your Account 
● Obtain Account information, including transaction histories 
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Arrange to receive fraud or transaction alerts about the Account 

(c) Account Information Rights of Authorized Users.
User. This includes giving the Authorized User access to your Account information and history. You also agree that an 
Authorized User may use and receive information about the Account in the same way that you do. However, an 
Authorized User may not add another Authorized User, adjust your Credit Limit or close the Account. 

 You allow us to discuss your Account with an Authorized 

 You agree to give us certain personal information about each Authorized 
(d) Information about Authorized Users.
User, and you must let each Authorized User know that you will give us that information and you must have his or her 
permission to do so. You also must have permission from each Authorized User to allow us to share information about 
him or her as applied by applicable law. This includes information that we may get from you, any Authorized User and 
others, and it also includes information about their transactions on the Account.  

6. USING YOUR ACCOUNT 

(a) Your Responsibilities. 
us or destroy it if we ask you to. In addition to your other responsibilities under this Agreement, you also must take 
reasonable steps to prevent the unauthorized use of your Card and Account.  

You must sign the Card immediately after you receive it, and you must return the Card to 

(b) Transactions You May Initiate.
Cash Advances. You agree that you will use your Account and Card primarily for transactions that are for personal, 
family or household purposes. You may not use your Card or Account to make payments on any loan you have from 
WebBank. 

 Subject to the terms of this Agreement, you may make Purchases and obtain 

(c) Potentially Fraudulent Transactions.
However, if we do monitor your Account, we reserve the right not to authorize a Purchase or Cash Advance 
transaction you attempt if the transaction or other activities in your Account suggest that the transaction might be 
fraudulent.  

 We are under no obligation to monitor your Account for attempted fraud. 

 You understand that you and any Authorized Users on the Account are not allowed to use 

(d) Illegal Transactions.
the Card or Account to make, and you agree that you will not make and you will prevent Authorized Users from 
making, any transactions that are illegal under any state or federal law, including without limit illegal gambling 
activity. You understand and agree that we may decline any transactions that we reasonably believe to be illegal 
under any state or federal law. Display of the Mastercard logo at a particular merchant does not mean that the 
transactions that may be done with that merchant are lawful in all cases or in all jurisdictions. You understand that, in 
the event we do not decline a transaction that is illegal, you are responsible for repaying us the amount of such 
transaction plus any applicable interest, fees, and charges. 

(e) Certain Limits On Our Liability.
responsible for any losses you may incur if we do not authorize a transaction, and we are not responsible for any 
losses you incur if anyone else refuses to accept your Card for any reason. We also are not liable for any losses that 
may result when our services are unavailable due to reasons beyond our control. 

 We can decline a transaction at any time in our discretion.  We are not 

7. YOUR GENERAL CREDIT LIMIT 

We will establish the Credit Limit applicable to your Account. This is the combined amount of credit for Purchases 
and Cash Advances that we agree to extend to you. We may increase or decrease this Credit Limit at any time, in 
our sole discretion. We will tell you your initial Credit Limit when we open your Account. We will notify you of any 
change in your Credit Limit as may be required by applicable law. Changes to your Credit Limit may take effect 
before you receive such notice. Your Billing Statement will disclose your Credit Limit, as adjusted from time to time. 

 
 
 
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Your Billing Statement will also disclose the amount of your Credit Limit that was available on the closing date of 
your Billing Cycle (your “Available Credit”). Your Available Credit will be the amount of your Credit Limit, minus the 
sum of (a) your New Balance, plus (b) any Purchases or Cash Advances that we have authorized but that have not 
yet posted to your Account, plus (c) any payments that have not yet cleared as of the closing date of your Billing 
Cycle. You agree that you will not exceed your Credit Limit that we establish for your Account. Without limiting our 
other rights under this Agreement, including our rights under the ”Default” section, you agree that if your Account 
balance exceeds your Credit Limit at any time, you will immediately pay us for the full amount of the excess. 

8. YOUR CASH ADVANCE CREDIT LIMIT 

Your Cash Advance transactions are subject to a Cash Advance Credit Limit. Your Cash Advance Credit Limit is a 
portion of your general Credit Limit and is only available to the extent that you have an amount available under the 
general Credit Limit for your Account. Your initial Cash Advance Credit Limit is an amount equal to twenty percent 
(20%) of the Credit Limit disclosed to you when we open your Account. We may increase or decrease your Cash 
Advance Credit Limit at any time, in our sole discretion. We will notify you of any change in your Cash Advance 
Credit Limit as may be required by applicable law. Changes to your Cash Advance Credit Limit may take effect before 
you receive such notice. Your Billing Statement will disclose your Available Cash as of the closing date of your Billing 
Cycle, which will be the amount of your Cash Advance Credit Limit that is available for Cash Advances. You agree 
that you will not exceed your Cash Advance Credit Limit that we establish for your Account. Without limiting our 
other rights under this Agreement, including our rights under the “Default” section, you agree that if either: 

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you exceed your Cash Advance Credit Limit at any time, or 
your Account balance exceeds your Credit Limit at any time, you will immediately pay us for the full amount of 
the excess. 

You understand that, in certain instances, authorization for a Cash Advance transaction may be denied even 
though you have adequate availability under your Cash Advance Credit Limit. For example, your request for a 
Cash Advance may be declined if: 

the ATM or other electronic terminal and/or its authorization system is not working properly, 

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● we have been notified that your Card has been reported as lost or stolen, or it has been cancelled, 
● we suspect fraud in your Account,  
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the ATM, financial institution or merchant does not have sufficient cash available, or 
other circumstances beyond our control (such as a loss of power, or the existence of a force majeure event as 
described elsewhere in this Agreement). 

9. BILLING STATEMENTS 

We will send you a monthly Billing Statement for each Billing Cycle at the end of which there is a debit or credit 
balance of $1.00 or more. Purchases, Cash Advances, adjustments, and payments made since the previous billing 
date will be shown on this Billing Statement. We will send your Billing Statement to one address only. You are 
responsible for notifying us if you wish to change the address that should receive your Billing Statement. We may 
discontinue sending you Billing Statements if we deem your Account to be uncollectible or if we send your Account to 
an attorney or other third party for collection purposes. Even though you may not receive a Billing Statement in such 
instances, you understand that periodic interest charges may continue to accrue on your Account. 

The total outstanding balance (the amount you owe us) appears as the “New Balance” on your Billing Statement. To 
determine the New Balance, we begin with the outstanding balance on your Account at the beginning of each Billing 
Cycle, called the “Previous Balance” on your Billing Statement. We subtract any payments and credits we receive. We 
then add any Purchases, Cash Advances, and other charges posted to your Account since the end of the previous 
Billing Cycle. We then add the appropriate interest charges and fees and make other applicable adjustments. 

You may obtain a paper copy of a Billing Statement free of charge. You may also obtain a copy of a transaction 
receipt free of charge. If you request more than one copy of any Billing Statement or transaction receipt, we will 
charge a $10.00 fee for each such request. We will not assess you any fees if you request a Billing Statement or a 
transaction receipt for a billing error/inquiry that you may assert against us under applicable law. Electronic 
statements are available online free of charges anytime.  

10. PROMISE TO PAY 

 You promise to repay all Purchases, Cash Advances, interest charges, fees, and any and all other 

(a) General.
charges whatsoever incurred on your Account. You must make a payment every month that your Account reflects a 
New Balance (which is the entire amount that you owe us). You may pay the New Balance or some lesser amount, 
but at a minimum must make the Total Minimum Payment Due reflected on your Billing Statement. If you permit 
any person to use your Card, Account number, or Account, you will be liable for all transactions made by that 
person, even if that person exceeds the authority you granted and even if you did not intend or expect to be liable, 
and even if the amount of those transactions causes a Credit Limit to be exceeded.  

(b) Form of Payment. 
automatic debit that is drawn on or honored by a bank located in the United States. Do not send cash. 

You must make payments in U.S. dollars via check, money order or similar instrument, or via 

. Please send your payments to the address that we furnish to you on your Billing 

(c) Timing of Payment
Statement. Payments received at this address after 5 pm ET, or on any day or at any time on any non-banking day 
will be considered as payments made on the following banking day. If we do not receive your payment by the 
Payment Due Date reflected on your Billing Statement it will be considered late and we may assess you (and you 
agree to pay) a late fee in the amount(s) set forth in your Rates and Fees Schedule. However, if your Payment Due 
Date is on a day that we do not receive or accept payments (such as a federal holiday) we will not consider payments 
received the following banking day to be late.  If you elect to make payments by electronic transfer, including 
through the Jasper online application, payments are considered to be received on the date on which you authorize us 
to effect the payment, even if you give the instruction authorizing payment in advance of the date on which you 
authorize to effect the payment.  If you authorize us to effect the electronic transfer immediately and your instruction 
is received before 12 am (midnight) ET, the payment will be considered received the day on which you authorized 
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(d) Payment Remittance Instructions. 
your Billing Statement and/or write your Account number on the memo line of your check or other similar form of 
payment. Payments that do not follow these instructions may cause a delay of up to five (5) days in crediting your 
Account. 

Please send your payment in with the remittance stub that accompanies 

(e) Payment Processing
. We may accept and process payments without losing any of our rights. Without limiting 
the foregoing, we can accept late payments, partial payments, or conditional checks or money orders or any checks 
or money orders marked “payment in full” without losing our rights under this Agreement, including the right to 
require full payment of all amounts owed under this Agreement. If you pay us with a check or similar instrument that 
has notations or instructions on or with the check, you agree that (a) we may disregard such notations or 
instructions and (b) we may credit any payment we receive to your Account, and our crediting of that payment will 
not mean that we have agreed to such notations or instructions on or with that payment. 

We may delay the availability of credit until we confirm that your payment has cleared. This may happen even if we 
credit your payment to your Account. We also may resubmit any collected returned payments electronically. If 
necessary, we also may adjust your Account to correct errors, process returned and reversed payments, and handle 
similar issues. 

. If the “New Balance” shown on your monthly Billing Statement is less than $25, your Total 

(f) Payment Amount
Minimum Payment Due will be the New Balance. If the New Balance is $25 or more, and unless we have suspended or 
terminated your right to use or access your Account, your Total Minimum Payment Due will be equal to the greater of 
(a) $25 or (b) the sum of 2% of the New Balance, plus interest, plus fees and plus any amount that is past due.This 
sum will be rounded up to the nearest dollar.  You may voluntarily elect to make payments at amounts that exceed 
the Total Minimum Payment Due.  For example, if you elect to enroll in automatic electronic payments, you must elect 
to pay either (1) the New Balance shown on your monthly Billing Statement at the time payment is debited or (2) a 
fixed dollar amount that you preauthorize when you enroll for automatic electronic payments that exceeds the Total 
Minimum Payment Due as calculated in accordance with this Section 10(f). 

(g) How We Apply Your Payments. 
We apply the amount of your Total Minimum Payment Due to your Account in 
any manner we chose, which may include applying the payment first to balances with the lowest Annual Percentage 
Rate.  If you pay more than your Total Minimum Payment Due, but less than the New Balance on your Account, we 
will apply the amount in excess of your Total Minimum Payment Due to those balances on your Account that have the 
highest Annual Percentage Rate. Any remaining portion of your payment amount will then be applied to your other 
balances in descending order based on the applicable Annual Percentage Rate. We may change this order of payment 
allocation if required or permitted to by law. 

11. WHEN PERIODIC INTEREST CHARGES BEGIN 

We calculate the interest charges separately for Purchases and Cash Advances. We begin to charge interest on Cash 
Advances from the date of posting to your Account. We begin to charge interest on Purchases from the date of posting 
to your Account, unless a grace period applies as described in Section 12.  

Purchases: 
You will be assessed interest on Purchases from the date they are posted to your 
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Account until paid in full. However, if you do not have a balance ($0.00) (or have a credit balance) on the first day of 
the cycle in which a new Purchase is made, you will not be charged interest on that new Purchase if you pay New 
Balance at the end of that cycle in full by the Payment Due Date on the billing statement on which the Purchase first 
appears.  If you do not pay the New Balance in full by the Payment Due Date on that Billing Statement, interest will 
accrue from the first day of the cycle immediately following the cycle in which the Purchase was made. 

12. CALCULATION OF INTEREST CHARGES 

The Monthly Periodic Rate for Purchases and Cash Advances is a 
(a) Variable APRs Based on the Prime Rate. 
variable rate that may change monthly. The Monthly Periodic Rate will be 1/12th of the sum of an “Index” plus a 
Margin. The Index is the highest domestic Prime Rate published in the ”Money Rates” section of The Wall Street 
Journal (eastern edition) on the 15th day (or preceding business day, if the 15th is not a business day) of the calendar 
month immediately prior to the month in which the Billing Cycle begins. An increase in the Prime Rate will take effect 
on the first day of the Billing Cycle. An increase in the Prime Rate will increase the amount of your interest charge, 
New Balance, and Total Minimum Payment Due. The Margin is 21.74% for Cash Advances. The Margin for Purchases is 
12.24%.  

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Balance Subject to Interest Rate

We use a method called 'average daily balance method (including current 

(b) 
transactions)' to calculate interest charges. Interest charges on Purchases are calculated by applying the monthly 
periodic rate to the average daily balance of Purchases (including new Purchases) for each billing cycle. To calculate 
the average daily balance of Purchases, we take the beginning balance of purchases each day, add any new Purchases 
(including interest charges and other fees and charges), and subtract any applicable payments and credits. This gives 
us the daily balance. We treat any daily balance that is a credit balance as a daily balance of zero.  We add up all the 
daily balances for the billing cycle and divide by the number of days in the billing cycle to determine average daily 
balance of the Purchases. Interest charges on Cash Advances are calculated by applying the monthly periodic rate 
(described above) to the average daily balance of Cash Advances (including new Cash Advances). To get the average 
daily balance of Cash Advances, we use the same calculation method that we use for Purchases. 

(c) How to Avoid Paying Interest on New Purchases (Grace Period)
. If you paid the New Balance on your prior 
monthly billing statement by the due date shown on that billing statement, we will not impose any interest charges on 
new Purchases, or any portion of a new Purchase, paid by the due date on your current monthly billing statement. 
New Purchases are Purchases that first appear on your current billing statement. Cash Advances are subject to 
Interest Charges from the date the transaction is posted on your Account. Unlike Purchases, there is no grace period 
in which you can pay the balance of Cash Advances in order to completely avoid Interest Charges.  

13. TRANSACTIONS IN FOREIGN CURRENCIES 

 
 
 
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You may choose to use your Card to take a Cash Advance or make a Purchase in a foreign country (an 
“International Transaction”) unless, for legal or security reasons, we do not permit use of your Card in that 
country. If your International Transaction is in a currency other than U.S. dollars, the transaction will be converted 
into a U.S. dollar amount by Mastercard, using the procedures established by Mastercard, based on the exchange 
rate in effect at the time the transaction is processed. The exchange rate between the transaction currency and the 
billing currency used for processing International Transactions is a rate selected by Mastercard from the range of 
rates available in wholesale currency markets for the applicable central processing date, which may vary from the 
rate Mastercard itself receives, or a government-mandated rate in effect for the applicable central processing date, 
in each instance. We may monitor your accounts for signs of potential fraud, which could include the use of your 
Card in a manner that is out of the ordinary. If you are planning on using your Card in a foreign country (for 
example, if you are traveling abroad) please let us know in advance. Even if you notify us, however, it is possible 
that your International Transactions may be delayed or declined. 

14. LOST/STOLEN CARDS/LIABILITY FOR UNAUTHORIZED USE 

You agree to notify us as soon as possible after learning that your Card has been lost or stolen.  You may report 
a lost or stolen card through the Jasper mobile application.  Alternatively, you may call toll free at 
1-855-398-1428 (domestic) or 1-650-382-4351 (international). To assist in our efforts to minimize unauthorized 
use and fraud, please regularly check your monthly statements for transaction accuracy and report any actual or 
suspected unauthorized use as soon as possible to the applicable telephone number or by using the “Contact Us” 
feature on your mobile application. 

15. DEFAULT 

“You will be in “Default” if:  (a) you fail to make the Total Minimum Payment Due on your Account on or before the
(b)  the prospect of payment or
Payment Due Date for
performance is significantly impaired, such as, but not limited to, if you file bankruptcy, you die or are found to be
legally incapacitated, or we discover a misstatement of a material fact in any document you execute which forms part
of the basis for extending credit to you.  

that payment reflected on your Billing Statement; or

If you are in Default, we may, at our option, do all or any of the following: 

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declare all amounts you owe us to be immediately due and payable, 
terminate or suspend your Account privileges, 
reduce your Credit Limit, and/or 
require the return of all Cards. 

In addition, if your Account is in Default, unless prohibited by applicable law, you agree to pay all court and 
collection costs we actually incur in the collection of amounts you owe us under this Agreement and, 
in the event we refer your Account to an attorney who is not our salaried employee, you agree to pay 
the attorney’s charges in a reasonable amount. 

16. NO THIRD PARTY WARRANTIES 

We are not responsible for refusal by any merchant, financial institution, or automated equipment to honor or accept 
your Card, and we have no responsibility for merchandise or services obtained by you with your Card except as 
provided in the section of this Agreement titled “Your Billing Rights.” You agree to use your best efforts to resolve any 
dispute concerning merchandise or services with the merchant concerned. If we permit you to write checks on your 
Account, we are not responsible for refusal by any merchant to honor or accept such checks, and we have no 
responsibility for merchandise or services obtained by you with such checks. In addition, we will not be liable to you 
for any harm or damages you suffer as a result of our failure to honor any check you write on your Account. 

17. CARDS 

 Your Card is issued with an expiration date. We have the right not to renew your Card or Account. If we have not 
terminated your Account or exercised our right not to renew your Account, we will send you a new Card when your 
prior Card expires. 

18. NO WAIVER OF RIGHTS 

We may delay in enforcing our rights under this Agreement without losing those rights or any other rights. We may 
waive enforcement of our rights in one or more instances without waiving those rights or any other rights in other 
instances. 

19. TELEPHONE AND EMAIL COMMUNICATIONS WITH YOU 

In order to ensure a high quality of service for our customers, and to provide continuing training for our contractors 
and employees, you agree that we may monitor and/or record our telephone calls with you or any Authorized User. 
Also, to the extent not prohibited by applicable law, you agree that we may communicate with you at (a) any 
telephone number or email address that you provided in your application for the Account or (b) any telephone 
number or email address that you may provide to us in the future. You also agree that, to the extent not prohibited 
by applicable law, we may communicate with you at these telephone numbers using any means of communication 
technology, including (but not limited to) automatic telephone dialing systems, artificial or pre-recorded voice 
messages. Additionally, if any of the numbers that you provide to us either at application or thereafter is a cell 
phone number you understand and agree that we may also contact you at that number through the use of text 
messages or email directed to your cell phone service. You understand and agree that we may contact you at your 
cell phone number using one or more of these communication technologies (or others that may be developed in the 
future) even if you will incur costs to receive such messages, text messages or emails. 

20. ASSIGNMENTS/TRANSFERS 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
Your rights under this Agreement may not be transferred by operation of law or otherwise. However, your obligations 
under this Agreement shall be binding upon your estate or personal representatives. We may sell your Account 
and/or assign or transfer this Agreement and our related rights and obligations, in whole or in part, without prior 
notice to you and without your consent. 

21. CLOSING OR SUSPENDING YOUR ACCOUNT 

You may close your Account at any time by notifying us at customersupport@jaspercard.com, calling to 
1-855-398-1428 (domestic) or 1-650-382-4351 (international), or writing to Jasper, PO Box 85740, Sioux Falls, 
South Dakota 57118-5746. We will immediately cancel your Account after we receive notice from you. You agree 
that we are not responsible for any costs, damages, or inconvenience you may suffer as a result of our 
cancelling your Account. 

In addition, even if you are not in Default, we may: 

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or  

close your Account,  
cancel or suspend your privileges to make Purchases or obtain Cash Advances 

otherwise cancel or suspend any Account privileges or benefits (whether or not such privileges or benefits are 
described or referred to in this Agreement). We may do so for any reason, including Account inactivity, in our 
sole discretion. We will provide you with notice of any such action if required to do so by applicable law. 

If either you or we close your Account you may not make further Purchases or obtain Cash Advances. However, you 
will remain responsible and must pay for all credit owed to us (extended to you or arising from use of your Account 
prior to or subsequent to cancellation). 

22. CHANGING THE TERMS OF YOUR ACCOUNT 

We may amend the terms of this Agreement, including the amount of any Account fees, from time to time in 
our sole discretion. Depending on the nature of the change, the amendment to this Agreement may, on or 
after the date on which it becomes effective, apply to all of your then-outstanding unpaid indebtedness to us 
under your Account. If required by applicable law, we will (a) send notice of the changes to you at the address 
shown on our records for you and (b) give you the right to opt out of the change. If you have the right to opt 
out and choose to opt out of the change you will be unable to initiate any further transactions on the Account 
and you will be required to repay the amount that you owe us under the terms and conditions of the 
then-existing Agreement. 

23. GOVERNING LAW 

You understand and agree that (a) this Agreement is subject to applicable federal laws and, to the extent not 
preempted by federal law, the laws of the State of Utah, and (b) your Account was opened or will be continued after 
approval by us in the State of Utah. If any provision of this Agreement is in conflict with applicable law, that provision 
shall be considered modified to the extent necessary to comply with such law. 

24. OBTAINING CREDIT INFORMATION 

You authorize us to make or have made any credit, employment, or other investigative inquiries we deemed 
appropriate (including, without limit, obtaining a consumer report), including when renewing, updating, or collecting 
on your Account. Upon your request, we will tell you whether we obtained a consumer report and the names and 
addresses of any consumer-reporting agencies that provided such reports. 

25. DISCLOSURE OF INFORMATION TO THIRD PARTIES 

We provide a copy of the WebBank/Jasper Card privacy notice at the time your Account is established. Should 
you have any questions, concerns or wish to request an additional copy, please contact us at 
customersupport@jaspercard.com, calling to 1-855-398-1428 (domestic) or 1-650-382-4351 (international), or 
write to us at Jasper, PO Box 85740, 
Sioux Falls, South Dakota 57118-5746. 

26. FURNISHING INFORMATION TO CONSUMER REPORTING AGENCIES 

We may report information about your Account to consumer reporting agencies (credit bureaus).  Late 
payments, missed payments, or other defaults on your Account may be reflected in your credit report.  If you 
believe that we have furnished any inaccurate information relating to your Account to any consumer reporting 
agency, you may notify us at the following address: Jasper, PO Box 85740, Sioux Falls, South Dakota 
57118-5746. To help us respond to your notification, you must include your Account number, Social Security 
number, the name of the consumer-reporting agency reflecting the inaccurate information, and an explanation 
of why you believe the information is inaccurate. You understand that you may also contact the appropriate 
consumer reporting agency directly at the following address and toll-free number: Equifax, P.O. Box 740241, 
Atlanta, GA 30374, 1.800.685.1111; Trans Union, P.O. Box 1000, Chester, PA 19022, 1.800.916.8800; or 
Experian, P.O. Box 2002, Allen, TX 75013, 1.888.397.3742. 

YOU ARE HEREBY NOTIFIED THAT A NEGATIVE CREDIT REPORT REFLECTING YOUR CREDIT HISTORY WITH US MAY 
BE SUBMITTED TO A CREDIT-REPORTING AGENCY IF YOU FAIL TO FULFILL THE TERMS OF YOUR CREDIT 
OBLIGATIONS. LATE PAYMENTS, MISSED PAYMENTS, OR OTHER DEFAULTS ON YOUR ACCOUNT MAY BE REFLECTED 
IN YOUR CREDIT REPORT. 

27. MILITARY ANNUAL PERCENTAGE RATE DISCLOSURE 

Federal law provides important protections to members of the Armed Forces and their dependents relating to 
extensions of consumer credit. In general, the cost of consumer credit to a member of the Armed Forces and his or 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
her dependent may not exceed an annual percentage rate of 36 percent. This rate must include, as applicable to the 
credit transaction or account: The costs associated with credit insurance premiums; fees for ancillary products sold in 
connection with the credit transaction; any application fee charged (other than certain application fees for specified 
credit transactions or accounts); and any participation fee charged (other than certain participation fees for a credit 
card account). To hear this same disclosure, and a description of your payment obligation, please call 
1-844-822-3774. 

28. FORCE MAJEURE 

Unless otherwise required by applicable law, we are not responsible and will not incur liability to you for any failure, 
error, malfunction or any delay in carrying out obligations under this Agreement if such failure, error or delay results 
from causes that are beyond our reasonable control (including, but not limited to inclement weather, fire, flood, acts 
of war or terrorism, and earthquakes). 

29

. 

ARBITRATION 

IF YOU ARE A MILITARY LENDING ACT “COVERED BORROWER,” AS THAT TERM IS DEFINED BY 32 C.F.R. § 
232.3(G), THIS ARBITRATION SECTION DOES NOT APPLY TO YOU. 

The following arbitration provisions apply to disputes that may arise under this Agreement. 

●

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●

AT ANY TIME EITHER YOU OR WE MAY CHOOSE TO HAVE ANY DISPUTE BETWEEN US DECIDED BY
ARBITRATION. NEITHER YOU NOR WE ARE REQUIRED TO ARBITRATE CLAIMS, BUT IF EITHER OF US
CHOOSES TO HAVE A DISPUTE DECIDED BY ARBITRATION, ARBITRATION WILL BE MANDATORY FOR BOTH
PARTIES.  
IN ARBITRATION, YOU AND WE EACH GIVE UP OUR RIGHT TO A COURT OR JURY TRIAL. 
IN ARBITRATION, YOU GIVE UP YOUR RIGHT TO ACT AS A CLASS REPRESENTATIVE OR A CLASS MEMBER ON
ANY CLASS CLAIM YOU MAY HAVE AGAINST US.  THIS INCLUDES ANY RIGHT TO CLASS ARBITRATION OR
ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. 
THE INFORMATION PARTIES MAY OBTAIN IN DISCOVERY FROM EACH OTHER IN ARBITRATION IS GENERALLY
MORE LIMITED THAN IN A LAWSUIT. 

● OTHER RIGHTS AVAILABLE IN A COURT MAY NOT BE AVAILABLE IN ARBITRATION. 
●

RIGHTS TO APPEAL OR CHANGE AN ARBITRATION AWARD IN COURT ARE VERY LIMITED. 

A “dispute” is any claim or dispute, in contract, tort or otherwise, arising between you and us.  “Dispute” includes
disputes that arise from or relate to this Agreement, or relationships that result from this Agreement (including 
relationships with third parties who do not sign this Agreement).  

“Dispute” includes claims or disputes arising before, during and after the transactions evidenced by this Agreement. 
“Dispute” includes disputes unrelated to this Agreement.  “Dispute” shall have the broadest possible meaning.    

“We,” “us,” “our” and “third party” include C-Stacks (DBA Jasper), Jasper and any assignees of Jasper’ rights or
obligations under this Agreement, including all affiliates, parents and subsidiaries of these parties and all their
employees, agents, or assigns.  

When you, a third party, or we request arbitration, the dispute will be resolved by neutral, binding arbitration under
the Federal Arbitration Act and not by a court.  Any dispute is to be arbitrated on an individual basis and not as a class
action.  You expressly waive your right to arbitrate a class action, including your right to class relief in arbitration. 
This is referred to below as “the Class Action Waiver”.   

) or, with our approval, any other 
You may choose the American Arbitration Association (800-778-7879, 
arbitration organization as the administrator.  The administrator will apply its relevant current rules.   You may obtain 
a copy of the rules or additional information about arbitration by contacting the applicable arbitration organization or 
visiting its website.  If you elect to arbitrate, you agree to notify us of your election in writing and to initiate 
arbitration in the manner set forth in the arbitration organization’s rules. 

www.adr.org

The arbitration hearing shall be conducted in the federal district where you reside.  The arbitrator shall be an attorney 
or retired judge and must be selected according to the rules of the applicable arbitration organization.  The arbitrator 
shall apply governing law.  

The arbitrator shall award damages or other relief permitted by applicable law.  The arbitrator shall prepare a written 
decision stating reasoned findings of fact and conclusions of law. 

When you request arbitration, you agree to pay a filing fee not to exceed the amount it would cost to file a lawsuit in 
small claims court.  We will pay the rest of the filing fee, and the whole filing fee when we request arbitration first or 
when the arbitrator determines that applicable law or the rules of the arbitration organization require us to do so.  

We will pay the arbitration costs and fees for the first day of arbitration, up to a maximum of eight hours.  We will pay 
or advance any additional fees and charges that the arbitrator determines we must pay or advance in order to assure 
that this arbitration clause is enforceable.  The arbitrator shall decide who shall pay any additional costs and fees, 
and, if we advance any fees or charges, shall decide who must finally pay those advanced amounts. 

The arbitrator’s award shall be final and binding on all parties, except that the losing party may request new 
arbitration under the rules of the arbitration organization by a three-arbitrator panel.  Unless prohibited by law, the 
appealing party shall pay all costs imposed by the administrators upon both parties on appeal, unless the arbitrator 
decides otherwise. 

Neither you nor we waive the right to arbitrate by exercising self-help remedies, filing suit, or seeking or obtaining 
provisional remedies from a court.  You and we retain the right to seek remedies in small claims court for disputes or 

 
 
 
 
 
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claims within that court’s jurisdiction, unless such action is transferred, removed or appealed to a different court.  A 
party may enter judgment on the award in any court of jurisdiction.   

You acknowledge that the transaction(s) between you and us involve interstate commerce.  The Federal Arbitration 
Act shall govern this arbitration clause and any arbitration under this arbitration clause. 

If you do not want this arbitration clause to apply to this transaction, you may send us a written notice to that effect, 
return receipt requested, within 10 business days after you first accept this Agreement: 

WebBank c/o Jasper Compliance Department 
PO Box 85740 
Sioux Falls, SD 57118-5740 

If a court or arbitrator limits or voids the Class Action Waiver, this entire arbitration clause (except for this sentence) 
shall be null and void.  If any part of this arbitration clause other than the Class Action Waiver is deemed or found 
unenforceable for any reason, the rest of the arbitration clause remains enforceable.  This arbitration clause survives 
payment in full of the obligations incurred under this Agreement and survives discharge in bankruptcy. 

30. YOUR BILLING RIGHTS 

This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement. 

If you think there is an error on your Billing Statement, write to us at: 

Jasper 
PO Box 85740 
Sioux Falls, South Dakota 57118-5746 

In your letter, give us the following information: 

 Your name and account number. 
Account Information:
​

●
 The dollar amount of the suspected error. 
● Dollar Amount:
​
 If you think there is an error on your Billing Statement, describe what you believe is 
● Description of Problem:
​

wrong and why you believe it is a mistake. 

You Must Contact Us: 

● Within 60 days after the error appeared on your statement. 
●

At least 3 Business Days before an automated payment is scheduled, if you want to stop payment on the 
amount you think is wrong. 

You must notify us of any potential errors 
investigate any potential errors and you may have to pay the amount in question. 

 You may call us, but if you do we are not required to 
in writing.
​

What Will Happen After We Receive Your Letter. 

When we receive your letter, we must do two things: 

1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if 

we have already corrected the error. 

2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the 

Billing Statement is correct. 

While we investigate whether or not there has been an error: 

● We cannot try to collect the amount in question, or report you as delinquent on that amount. 
●

The charge in question may remain on your statement, and we may continue to charge you interest on that 
amount. 

● While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
● We can apply any unpaid amount against your credit limit. 

After we finish our investigation, one of two things will happen: 

●

●

If we made a mistake
: You will not have to pay the amount in question or any interest or other fees related to 
​
that amount. 
If we do not believe there was a mistake: 
You will have to pay the amount in question, along with applicable 
​
interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may 
then report you as delinquent if you do not pay the amount we think you owe. 

If you receive our explanation but still believe your Billing Statement is wrong, you must write to us within 
telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that 
you are questioning your Billing Statement. We must tell you the name of anyone to whom we reported you as 
delinquent, and we must let those organizations know when the matter has been settled between us. 

10 days 

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even 
if your Billing Statement is correct. 

Your Rights If You Are Dissatisfied With Your Credit Card Purchases 

 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
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If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried 
in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount 
due on the purchase. 

To use this right, all of the following must be true: 

1. The purchase must have been made in your home State or within 100 miles of your current mailing address, 

and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase 
was based on an advertisement we mailed to you, or if we own the company that sold you the goods or 
services.) 

2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or 

with a check that accesses your credit card account do not qualify. 

3. You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: 
Jasper 
PO Box 85740 
Sioux Falls, South Dakota 57118-5746 
While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our 
investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may 
report you as delinquent 

 
 
 
 
 
 
 
 
 
 
INTEREST RATES & FEES (Truth in Lending Disclosures)  

Jasper Mastercard 

Annual Percentage Rate 
(APR) for Purchases 

15.49% – 24.99%  
This APR will vary based on your creditworthiness at the time of application. After that, your APR will vary based 
on the Prime Rate.  

24.99% – 29.99% 

APR for Cash Advances 

This APR will vary based on your creditworthiness at the time of application. After that, your APR will vary based 
on the Prime Rate. 

Paying Interest 

For Credit Card Tips from 
the Consumer Financial 
Protection Bureau 

Your due date is at least 21 days after the close of each billing cycle.  We will not charge you any interest on 
Purchases if you pay your entire balance in full by the next billing date.  We will begin charging interest on cash 
advances on the transaction date 

To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer 
Financial Protection Bureau at 

http://www.consumerfinance.gov/learnmore. 

Fees 

Annual Fee 

None 

Transaction Fees 

● Cash Advance 

Penalty Fees 

Either 

$10 

or

 5% 

of the amount of each cash advance, whichever is greater. 

● Late payment 

Up to 

$27.00. 

● Returned payment 

Up to 

$27.00. 

How We Will Calculate Your Balance
  We use a method called “average daily balance (including new transactions).”  See your account 
:
agreement for more details.   

Billing Rights

:  Information on your rights to dispute transactions and how to exercise those rights is provided above in your account agreement.   

The Monthly Periodic Rate for Purchases and Cash Advances is a variable rate that may change monthly. The Monthly Periodic Rate will be 1/12th 
of the sum of an “Index” plus a margin. The Index is the highest domestic Prime Rate published in the ”Money Rates” section of The Wall Street 
Journal (eastern edition) on the 15th day (or preceding business day, if the 15th is not a business day) of the calendar month immediately prior to the 
month in which the Billing Cycle begins. 

We add 12.24% - 21.74% to the Prime Rate to determine Purchase APR (monthly periodic rate will vary). 

We add 21.74% - 26.74% to the Prime Rate to determine Cash Advance APR (monthly periodic rate will vary). 

Updated 1/15/2021 

 
 
 
 
 
 
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