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Security BankCard Center, Inc.
Arvest Bank, Fayetteville, Arkansas
VISA®/MasterCard®/VISA® GOLD/VISA® Platinum
CARDHOLDER AGREEMENT AND
DISCLOSURE STATEMENT
You  have  applied  to  us  for  the  enclosed  Credit  Card(s).  By  signing,
using, retaining or permitting others to use the enclosed Credit Card(s),
you  agree  to  all  the  terms  and  conditions  of  this  VISA®/  MasterCard®
Cardholder Agreement and Disclosure Statement (“Agreement”).
IMPORTANT: You should immediately sign each Credit Card. If you do
not wish to be bound by this Agreement, you must cut in half all Credit
Cards which we have sent you and return the pieces to us at Security
BankCard  Center,  Inc.,  P.O.  Box  6139,  Norman,  Oklahoma  73070.
Unless you do so, you will have accepted this Agreement.
The term “Credit Card” used herein means the VISA® Platinum, VISA®
Gold  or  VISA®/MasterCard® Credit  Card  or  Cards,  as  applicable,
enclosed  with  this  Agreement  and  any  other  Credit  Cards  issued  to
you pursuant to your Application. The words “you” and “your” when
used  herein  refer  to  each  person  who  signed  the  Application  for  the
enclosed Credit Card. If we issue you a joint account, both applicants
agree to be jointly and severally bound by the terms of this Agreement.
That  means  that  we  can  enforce  our  rights  under  this  Agreement
against any of you individually, against some of you, or against all of
you together.
The  words  “we,”  our”  and  “us”  refer  to  Arvest  Bank,  Fayetteville,
Arkansas, which is the issuer of your Credit Card, even if the name of
another  bank  appears  on  the  Credit  Card.  The  Credit  Card(s)  is/are
issued  by  us  through  our  processing  subsidiary,  Security  BankCard
Center, Inc.
By signing, using, retaining or permitting others to use the Credit Card,
you agree as follows:
1.  Responsibility  for  Credit  Extensions.  You  agree  to  assume
responsibility  for  all  credit  extended  by  us  on  the  basis  of  the
authorized  use  of  the  Credit  Card.  You  may  use  the  Credit  Card  to
make  purchases  (“Purchases”)  of  merchandise  and  services  from
businesses  displaying  the  sign  of  the  Credit  Card  issued  to  you.  For
Purchases,  your  merchant  will  prepare  a  sales  draft  or  retail  charge
agreement.  We  will  buy  or  accept  assignments  of  these  drafts  and
agreements if they comply with applicable operating procedures. You
may  use  the  Credit  Card  to  obtain  loans  and  other  cash  advances
(“Cash  Advances”)  from  us  and  other  financial  institutions  honoring
the  Credit  Card,  upon  compliance  with  the  customary  procedures
required by us and other persons honoring the Credit Card. We are not
responsible  for  the  refusal  by  anyone  to  honor  the  Credit  Card.  You
may receive a Cash Advance by using one of the convenience checks
that  we  may  send  you  from  time  to  time.  You  may  also  transfer
balances  from  your  other  credit  cards  not  issued  by  us  to  your
account  (“Balance  Transfer”).  The  convenience  checks  and  your
Balance  Transfers  are  subject  to  your  Credit  Limit  (as  hereinafter
defined).
2.  Payments.  You  agree  to  pay,  at  such  place  as  we  designate,
obligations  evidencing  all  credit  extensions  by  us  and  all
finance/interest charges (hereinafter referred to as “Finance Charges”
but to be identified on your monthly statements as “Interest Charges”)
and  other  charges,  if  applicable,  in  accordance  with  the  current
account terms and payment schedule, as set forth in this Agreement,
as the same may from time to time be amended and disclosed to you. 
3. Monthly Statements. We will bill you on a monthly basis by mailing
to you a monthly statement (“Monthly Statement”) on a date selected
by us for all debit or credit balances in excess of $1.00 or if a Finance
Charge  is  imposed  through  use  of  the  Credit  Card.  You  agree  to
examine  each  Monthly  Statement  upon  receipt  and  to  notify  us
immediately  of  any  charge  or  item  that  you  believe  to  be  in  error  or
subject to dispute. (See Section 13 of the Disclosure Statement below
for a description of your billing rights). 
4.  Minimum  Monthly  Payment.  You  may  pay  your  account  in  full
during  any  billing  cycle  by  paying  the  entire  new  balance  (“New
Balance”) as shown on the Monthly Statement. You may pay less than
the  entire  New  Balance  but  not  less  than  the  minimum  payment  due
shown on your Monthly Statement (“Minimum Payment Due”), unless
we have declared your entire outstanding balance immediately due and
payable  as  provided  in  Section  11  of  this  Cardholder  Agreement.
Normally, the Minimum Payment Due will be the greater of $20.00 or
3% of the New Balance.  We may round the amount of the Minimum
Payment  Due  to  the  nearest  dollar.    If  any  Other  Charges  (as  those
fees are described in the Disclosure Statement below) have posted to
your account, any applicable fees will be included in your New Balance
for  purposes  of  calculating  the  Minimum  Payment  Due.    If  there  are
any  amounts  shown  as  being  past  due  on  your  Monthly  Statement
(“Past Due Amounts”) or if you have exceeded your Credit Limit (as
hereinafter  defined),  the  Minimum  Payment  Due  will  include  the
amount determined by the normal Minimum Payment Due calculation
plus  (a)  all  Past  Due  Amounts,  and  (b)  the  amount  of  any  credit
extended in excess of your Credit Limit.  However, if your New Balance
is less than $20.00, you pay only the balance owed. You must pay at
least the Minimum Payment Due by the payment due date shown on
your  Monthly  Statement  (“Payment  Due  Date”),  which  is  at  least  25
days  after  the  statement  closing  date  shown  on  your  Monthly
Statement  (“Statement  Closing  Date”).  You  agree  to  pay  a  late
payment  fee  (“Late  Payment  Fee”)  if  you  do  not  pay  at  least  the
Minimum  Payment  Due  on  or  within  10  days  after  the  Payment  Due
Date.
5.  Application  of  Payments.  All  payments,  if  received  prior  to  5:00
p.m.  Central  Standard  Time,  shall  be  considered  made  on  the  date
received at the payment address shown on your Monthly Statement. If
payment  is  received  after  5:00  p.m.  Central  Standard  Time  on  any
date,  payment  will  be  deemed  to  have  been  received  the  following
banking day. If the Payment Due Date falls on Saturday, Sunday or a
holiday,  the  payment  needs  to  be  in  our  office  by  the  next  business
day.  If  payment  is  made  at  any  location  other  than  the  designated
address, credit for such payment may be delayed up to 5 days, and
finance  charges  will  accrue  for  the  period  between  receipt  and

crediting of payments. All payments shall be generally applied to your
account for payment of the following items in the following order:

a. Cash Finance Charge
b. Purchase Finance Charge
c. Miscellaneous Charges
d. Old Cash Balance
e. Old Purchase Balance
f. Current Cash Advances
g. Current Purchases

However,  we  reserve  the  right  to  apply  payments  in  any  manner  we
choose  provided  that  we  comply  with  all  applicable  federal  and  state
laws. Generally, and except as otherwise required by law, we will credit
payments over the required Minimum Amount Due to balances with the
highest APR first.  We will then credit payments to lower rate balances
in descending order of APRs. 
If you make an overpayment, we will credit the excess to your account
unless  you  request  that  we  send  you  a  check  for  the  amount  of  the
overpayment.
Although credit for payments will not be affected, we may, in our sole
discretion, delay increasing your available credit balance for up to 10
days following receipt of payment.
6. Credit Limit. Your Credit Limit constitutes the maximum amount of
credit that may at any time be outstanding on your account as will be
shown on your Monthly Statement. We may, at our option, increase or
decrease your Credit Limit at any time. You agree that you will not use
or  permit  others  to  use  the  Credit  Card  to  obtain  credit  if  such  use
would cause the outstanding balance of your account to exceed your
Credit  Limit.  Unless  you  request  otherwise,  we  may  decline  any
transaction that causes your outstanding balance to exceed your Credit
Limit. If you want us to recognize transactions and extend credit to you
in  excess  of  your  Credit  Limit,  you  can  request  Over-the-Credit  Limit
coverage and agree to pay an Over-the-Credit Limit Fee (See Section
5.3  of  the  Disclosure  Statement).  You  agree  to  pay,  on  the  earlier  of
demand or the Payment Due Date, all credit extended in excess of your
Credit Limit.
7.  Cancellation  and  Revocation  of  Credit  Card.  You  agree  that  the
Credit Card is and remains our property at all times. We may cancel,
revoke or refuse to re-issue your Credit Card or modify all or any part
of your Credit Card privileges at any time, with or without cause, upon
notice. If your Credit Card is cancelled, you promise to cut your Credit
Card in half for safety and return the pieces to us immediately.
8. Restrictions on Use of Expired or Revoked Credit Card. You must
not use or permit others to use the Credit Card after it has expired or
been cancelled or revoked by us. You agree to surrender any expired,
cancelled or revoked Credit Card upon our demand or upon demand of
any  person  or  financial  institution  to  whom  you  have  presented  the
Credit Card.
9. Loss or Theft of Card. You agree to notify us in writing if the Credit
Card  is  lost  or  stolen  or  if  you  suspect  it  is  being  used  without  your
permission. Telephoning us will reduce the chances of a loss. You may
call us at 1-800-356-8085.
10. Default. You will be in default under the terms of this Agreement
upon the occurrence of any of the following events: (a) your failure to
pay  when  due  any  amount  owing  under  this  Agreement  or  any  other
loan agreement you may have with us; (b) your failure to comply with
any  other  terms  and  conditions  of  this  Agreement  or  any  other  loan
agreement  you  may  have  with  us;  (c)  your  death,  insolvency  or
bankruptcy;  (d)  the  appointment  of  a  receiver  for,  or  the  attachment,
levy  or  garnishment  of,  your  property,  assets  or  income;  or  (e)  our
deeming  ourselves  to  be  insecure  as  to  your  ability  to  pay  your
account.
11. Accelerations of Entire Balance. If any of the defaults specified in
Section  10  above  should  occur,  we  may,  at  our  option,  declare  your
entire outstanding balance under this Agreement immediately due and
payable, without notice. If you fail to pay the entire outstanding balance
on  command,  you  agree  to  pay  a  reasonable  attorney’s  fee  not  in
excess of 15% of the unpaid balance after your default and referral by
us to an attorney who is not our salaried employee, provided that you
will not be responsible for any such attorney’s fees unless the unpaid
balance is greater than $4,400, as such sum may be increased from
time to time.
12.  Notices.  Any  notices  required  to  be  given  by  us  to  you  shall  be
deemed  given  when  deposited  in  the  U.S.  mail,  postage  prepaid,
addressed to you at the address shown on our records. You agree to
notify us promptly of any changes in your address. You may notify or
contact  us  for  reasons  other  than  making  a  payment  or  regarding  a
billing error at: Security BankCard Center, Inc., Post Office Box 6139,
Norman,  Oklahoma  73070.  We  can  accept  changes  of  address  from
the U.S. Postal Service.
13. Amendments. We have the right to amend this Agreement at any
time  upon  written  notice  to  you,  subject  to  any  applicable  state  or
federal notice requirements. Any joint account holder has the ability to
add  additional  authorized  users  to  the  account  and/or  request  other
changes  to  the  account  from  time  to  time  upon  request  to  us.  Any
change in account terms or amendments to this Agreement shall apply
both  to  any  Purchases  or  Cash  Advances  after  the  effective  date  of
such change.
14.  Credit  Investigations.  You  authorize  us  to  make  or  cause  to  be
made such credit investigations as we deem necessary or appropriate
to evaluate your credit, personal or financial standing and employment.
You further authorize us to share our credit experiences with you, with
other  creditors  and  credit  reporting  agencies  which  includes  late
payments, missed payments, or other defaults on your account which
may be reflected in your credit report. 
15.  Assignment.  We  have  the  right  to  assign  to  others  any  amounts
you owe us. We also reserve the right to assign and transfer to others
our  rights  under  this  Agreement.  You  may  not  assign  your  rights  or
obligations under this Agreement.

INITIAL DISCLOSURE STATEMENT
The  following  information  is  provided  pursuant  to  the  Federal
Consumer Credit Protection Act and the Oklahoma Uniform Consumer
Credit Code and constitutes a part of the Agreement.

. . . CONTINUED ON REVERSE SIDE

 
 
 
 
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1.  Finance  Charges  for  Purchases.  If  you  pay  your  New  Balance
shown on each monthly statement in full by the Payment Due Date, no
Finance Charge will be imposed on Purchases. If you do not pay your
New Balance in full by the Payment Due Date, a Finance Charge will be
imposed on Purchases, determined by multiplying your “average daily
balance” by the “Periodic Rate” defined below.
2. “Average Daily Balance” for Purchases, Cash Advances, Balance
Transfers  (including  new  Purchases,  Cash  Advances  and  Balance
Transfers). We figure the interest charge on your account by applying
the periodic rate to the “average daily balance” of your account. To get
the  “average  daily  balance,”  we  take  the  beginning  balance  of  your
account each day (any credit balance is treated as a “0” balance), add
any new purchases, cash advances and fees, and subtract any unpaid
interest,  other  finance  charges,  annual  fees,  returned  check  fees  and
any payments or credits. This gives us the daily balance. Then, we add
up all the daily balances for the billing cycle and divide the total by the
number  of  days  in  the  billing  cycle.  This  gives  us  the  “average  daily
balance.”
3. Finance Charges on Cash Advances and Balance Transfers. You
pay  a  Finance  Charge  on  all  Cash  Advances  and  Balance  Transfers
from the transaction date to the day the full payment is posted to your
account.  If  you  pay  your  Cash  Advance  and  all  Balance  Transfers  in
full,  Finance  Charges  that  you  owe  for  the  period  from  the  last  cycle
Statement Closing Date to the date payment is credited will appear on
your next Monthly Statement. The Finance Charge on Cash Advances
and Balance Transfers will be determined by multiplying your “average
daily  balance”  for  Cash  Advances  and/or  Balance  Transfers,  as
applicable, by the “Periodic Rate” defined below. 
4. Periodic Rate. Unless an introductory rate is in effect, the ANNUAL
PERCENTAGE RATE (“APR”) and Periodic Rate which will be used to
determine your FINANCE CHARGE on any outstanding balance not paid
by the Payment Due Date will be a variable rate that will either increase
or decrease with changes in an index tied to the U.S. Prime Rate. Any
increase  in  the  APR  could  result  in  an  increased  payment  amount
and/or  an  increase  in  the  number  of  payments  it  will  take  to  pay  the
balance  due.  We  will  determine  monthly  your  variable  APR  for
Purchases, Cash Advances, and Balance Transfers by adding 14.65%
for  VISA/MasterCard  accounts,  10.65%  for  VISA  Gold  accounts,  or
7.65%  for  VISA  Platinum  accounts  to  the  highest  U.S.  Prime  Rate
published in The Wall Street Journal on the 10th day (or prior business
day) of the prior month. If The Wall Street Journal ceases publication
or to publish the Prime Rate, we may use the Prime Rate published in
any  other  newspaper  of  general  circulation,  or  we  may  substitute  a
similar reference rate at our sole discretion. The APR shall in no event
exceed 21% per annum. If there is a change in the APR, that change
will be effective on the first day of your next billing cycle. By way of
example, the APR that would have applied as of the March 2010 billing
date  is  17.9%  for  Visa/MasterCard  accounts,  13.9%  for  Visa  Gold
accounts,  and  10.9%  for  Visa  Platinum  accounts  which  corresponds
to a Periodic Rate of 1.492%, 1.158%, and 0.908% respectively. The
Periodic Rate is the applicable APR divided by 12.
5.  Other  Charges.  Your  account  will  be  subject  to  Other  Charges  as
follows:

5.1 Annual Fee: NONE. Each additional card, beyond two, will cost
$5.00 per year.
5.2 Returned Check Fee. A fee of $25.00 will be charged each time
a check, automatic deductions from your account with a designated
financial  institution,  or  you  otherwise  pay  us  using  some  form  of
electronic payment, is returned unpaid.
5.3  Over-the-Credit  Limit  Fee.  Unless  you  request  otherwise,  we
may decline any transaction that causes you to exceed your Credit
Limit.  If  you  want  us  to  authorize  these  transactions,  you  can
request  Over-the-Credit  Limit  coverage.  If  you  choose  Over-the-
Credit Limit coverage and exceed your Credit Limit, we will charge
you a fee of $25.00. You will only pay one fee per billing cycle even
if you exceed your limit
multiple  times  in  the  same  cycle.  Even  with  Over-the-Credit  Limit
coverage, we may still decline, in our sole discretion, a transaction
that would cause you to exceed your Credit Limit.
5.4 Cash Advance Fee. In addition to paying a Finance Charge on
all Cash Advances, a fee of 4% of the amount advanced, subject to
a  minimum  of  $4.00,  will  be  charged  to  your  account  each  time
cash  is  advanced.  Cash  Advances  will  be  limited  to  50%  of  your
Credit Limit.
5.5  Late  Payment  Fee.  If  you  do  not  pay  at  least  the  Minimum
Payment Due on or within 10 days after the Payment Due Date, a
Late Payment Fee of $20.00, but in no event to exceed the amount
established from time to time by the Administrator of the Oklahoma
Department of ConsumerCredit, will be charged.

6. Security Interest. No security interest is being taken by us in any of
your  property  to  secure  your  payment  or  performance  of  this
Agreement unless we required you to grant us a security interest in a
certificate of deposit or other property as a condition of our issuance of
the Credit Card to you.
7. Liability for Unauthorized Use. If you notice the loss or theft of your
Credit  Card  or  a  possible  unauthorized  use  of  your  Credit  Card,  you
should write to us immediately at: P.O. Box 6139, Norman, Oklahoma
73070, or call us at 1-800-356-8085. You may also contact us on the
Web:  www.securitybankcard.com.  Unless  you  have  been  grossly
negligent  or  have  engaged  in  fraud,  you  will  not  be  liable  for  any
unauthorized transactions using your lost or stolen Credit Card(s).
8. Invalidity. If one or more provisions of this Agreement are declared
invalid or unenforceable, the remaining conditions and terms will stand
on their own and will not be affected.
9.  Returns  and  Refunds.  Cash  refunds  are  not  allowed  for  returned
Purchases made on your account. Instead, you will receive a credit to
your account for the amount of the return. This credit will be filled out
by the seller of the goods and services who will give you a copy. It is
the seller’s responsibility to promptly deliver the credit to us so we can
credit  your  account.  We  are  not  responsible  for  the  seller’s  failure  to
deliver the credit promptly. 
10.  Applicable  Law.  This  Agreement  and  all  transactions  under  it
will  be  governed  by,  and  construed  in  accordance  with,  the  laws
and applicable regulations of the State of Oklahoma and the United

States. You will not be held liable for Finance Charges or other fees
and  charges  greater  than  the  maximum  allowed  by  the  law  that
applies.
11.  Foreign  Exchange/Currency  Conversion.  If  you  use  your  Credit
Card  for  purchases,  cash  advances  and  credits  in  a  currency  other
than  U.S.  dollars,  the  transactions  will  be  converted  to  U.S.  dollars,
generally using either a (i) government-mandated rate or (ii) wholesale
market  rate  in  effect  the  day  before  the  transaction  processing  date,
increased by one percent (1%). If the credit has a different processing
date, then the exchange rate of the credit can be greater/less than that
of  the  original  transaction.  The  currency  conversion  rate  on  the  day
before the transaction processing date may differ from the rate in effect
at the time of the transaction or on the date the transaction is posted
on  your  account.  You  agree  to  accept  the  converted  amount  in  U.S.
dollars.
12.  Illegal  Transaction.  Your  Credit  Card  may  not  be  used  for  any
illegal transaction.
13.  NOTICE.  See  below  for  Important  Information  Regarding  Your
Rights to Dispute Billing Errors.

Your Billing Rights – Keep This Notice For Future Use
This  notice  tells  you  about  your  rights  and  our  responsibilities  under
the Fair Credit Billing Act.

What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us at: Security
BankCard Center, Inc., P.O. Box 6139, Norman, Oklahoma 73070. You
may also contact us on the Web: www.securitybankcard.com.
In your letter, give us the following information: 

• Account information: Your name and account number.
• Dollar Amount: The dollar amount of the suspected error.
• Description of problem: If you think there is an error on your bill,
describe what you believe is wrong and why you believe it is a
mistake.
You must contact us:

• Within 60 days after the error appeared on your statement.
• At  least  3  business  days  before  an  automated  payment  is
scheduled, if you want to stop payment on the amount you think
is wrong.

You must notify us of any potential errors in writing or electronically.
You may call us, but if you do we are not required to investigate any
potential errors and you may have to pay the amount in question.

What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:

1. Within 30 days of receiving your letter, we must tell you that we
received  your  letter.  We  will  also  tell  you  if  we  have  already
corrected the error.

2. Within  90  days  of  receiving  your  letter,  we  must  either  correct

the error or explain.

While we investigate whether or not there has been an error:

• We cannot try to collect the amount in question, or report you as

delinquent on that amount.

• The charge in question may remain on your statement, and we

may continue to charge you interest on that amount.

• While  you  do  not  have  to  pay  the  amount  in  question,  you  are

responsible for the remainder of your balance.

• We can apply any unpaid amount against your credit limit. After

we finish our investigation, one of two things will happen:

• If  we  made  a  mistake:  You  will  not  have  to  pay  the  amount  in
question or any interest or other fees related to that amount.
• If we do not believe there was a mistake: You will have to pay
the amount in question, along with applicable interest and fees.

We  will  send  you  a  statement  of  the  amount  you  owe  and  the  date
payment is due. We may then report you as delinquent if you do not
pay the amount we think you owe. If you receive our explanation but
still  believe  your  bill  is  wrong,  you  must  write  to  us  within  10  days
telling us that you still refuse to pay. If you do so, we cannot report you
as delinquent without also reporting that you are questioning your bill.
We  must  tell  you  the  name  of  anyone  to  whom  we  reported  you  as
delinquent, and we must let those organizations know when the matter
has been settled between us. If we do not follow all of the rules above,
you do not have to pay the first $50 of the amount you question even if
your bill is correct.

Your Rights if You Are Dissatisfied With Your Credit Card Purchases
If  you  are  dissatisfied  with  the  goods  or  services  that  you  have
purchased  with  your  credit  card,  and  you  have  tried  in  good  faith  to
correct the problem with the merchant, you may have the right not to
pay the remaining amount due on the purchase. To use this right, all of
the following must be true:

1. The  purchase  must  have  been  made  in  your  home  State  or
within  100  miles  of  your  current  mailing  address,  and  the
purchase price must have been more than $50. (Note: Neither of
these  are  necessary  if  your  purchase  was  based  on  an
advertisement we mailed to you, or if we own the company that
sold you the goods or services.).

2. You  must  have  used  your  credit  card  for  the  purchase.
Purchases  made  with  cash  advances  from  an  ATM,  Teller,  or
with  a  check  that  accesses  your  credit  card  account  do  not
qualify.

3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the
purchase, contact us in writing at: Security BankCard Center, Inc., P.O.
Box  6139,  Norman,  Oklahoma  73070,  or  electronically  at
www.securitybankcard.com.
While we investigate, the same rules apply to the disputed amount as
discussed above. After we finish our investigation, we will tell you our
decision. At that point, if we think you owe an amount and you do not
pay, we may report you as delinquent.
IF YOUR CARD IS LOST OR STOLEN, PLEASE CALL US AS SOON AS
POSSIBLE AT 1-800-356-8085.
Arvest Bank, Fayetteville, Arkansas

F03-H488-5 -0812    CP10-78305