SECURED READY CREDIT ACCOUNT DISCLOSURE 

RATES AS OF MARCH 1, 2012 

Interest Rates and Interest Charges 
Annual Percentage Rate (APR) for Transactions 

5.25% 

Penalty APR and When it Applies 

Paying Interest 

For  Credit  Card  Tips  from  the  Federal  Reserve 
Board 

This  APR  will  vary  with  the  market  based  on  the  Prime 
Rate. 
7.25% 

This  APR  will  vary  with  the  market  based  on  the  Prime 
Rate and may be applied to your account if your payment 
is 60 days late. 

How Long Will the Penalty  APR  Apply?:   If your APR 
is  increased  because  you  make  a  late  payment,  the 
Penalty  APR  will  apply  until  you  make  six  consecutive 
minimum payments when due. 
We will begin charging interest on the transaction date. 

To learn more about factors to consider when applying 
for or using a credit card, visit the website of the Federal 
Reserve Board at 
http://www.federalreserve.gov/creditcard. 

Fees 
Annual Fee 

Transaction Fees 

Penalty Fees 
     Late Payment 

$25 

None 

Up to $25 

How We Will Calculate Your Balance:  We use a method called “Average Daily Balance (including 
new transactions)”. See your Account Agreement for more details. 

Billing Rights:   Information on your rights to dispute transactions and how to exercise those rights is 
provided in your Account Agreement.

Secured Ready Credit Account Agreement and Disclosure (FL) Eng effective March 1                                                        Page 1 of 1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SECURED READY CREDIT ACCOUNT 
AGREEMENT  

RATES AS OF MARCH 1, 2012 

Certificate of Deposit Number: 
__________________ 

Regular Pricing  
Rate Index (Variable): 3.25% 
+ Rate Margin: 2.00% 
= ANNUAL PERCENTAGE RATE: 5.25% 
Simple Interest Rate: 5.25% 

Daily Periodic Rate: 

365-day year: 0.01438% 
366-day year: 0.01434% 

Penalty (Default) Pricing  
Rate Index (Variable): 3.25% 
+ Penalty (Default) Pricing Rate Margin: 4.00% 
=  Penalty  (Default)  Pricing  ANNUAL  PERCENTAGE 
RATE: 7.25% 
Simple Interest Rate: 7.25% 

Daily Periodic Rate: 

365-day year: 0.01986% 
366-day year: 0.01980% 

CITIBANK AUTO DEDUCT PRICING 
Rate Index (Variable): 3.25% 
+ Rate Margin: 2.00% 
= ANNUAL PERCENTAGE RATE: 5.25% 
Simple Interest Rate: 5.25% 

Daily Periodic Rate: 

365-day year: 0.01438% 
366-day year: 0.01434% 

Penalty (Default) Pricing  
Rate Index (Variable): 3.25% 
+ Penalty (Default) Pricing Rate Margin: 4.00% 
=  Penalty  (Default)  Pricing  ANNUAL  PERCENTAGE 
RATE: 7.25% 
Simple Interest Rate: 7.25% 

Daily Periodic Rate: 

365-day year: 0.01986% 
366-day year: 0.01980% 

Receipt of this Agreement does not constitute approval 
of your account. 

INTRODUCTION 
This is your Account Agreement (“Agreement”). Please read it and 
keep it for your records. You do not have to sign this Agreement. 
For new Accounts, it automatically becomes effective on the date 
you  are  notified  that  your  Ready  Credit  Account  has  been  finally 
approved. Receipt of this Agreement does not constitute approval of 
your Account. 

In this Agreement, the words “you”, “your”, and “yours” mean each 
person who applied for this Ready Credit Account (“Account”), both 
individually and (when there is more than one applicant) jointly. The 
words “we”, “us”, “our” and “Citibank” mean Citibank, N. A. 

SPANISH LANGUAGE PREFERENCE 
This  section  applies  if  you  select  Spanish  as  your  preferential 
language  of  communication  with  Citibank.    This  preference  may 
not be available at all Citibank Branches. 
Account  Agreement  and  Disclosure.  You  will  receive  for  your 
convenience a Spanish translation along with the English Account 
Agreement and Disclosure.  While we have made every effort to 
ensure that the Spanish translation is correct, it may vary from the 
English.  Therefore, the English version will govern your account.  
the  official  English  Account  Agreement  and 
Please  keep 
Disclosure and Spanish translation for your records. 
Account  Communications.  Your  billing  statement  will  be  in 
Spanish.    An  English  copy  is  available  upon  request.    You  may 
receive notices and communications about your account from us 
written only in English. 
Availability  of  Products  and  Services  in  Spanish.  Some  products 
and services provided by Citibank may be available only in English 
with English documents. 
Customer Service.  You can receive customer service in Spanish 
by calling CitiPhone Banking® at the following number(s):  In New 
York, New Jersey, or Connecticut, call 1-800-627-3999; in Texas, 
call 1-888-248-4226; in all other markets, call 1-800-274-6660. 

PROMISE TO PAY 
You promise to pay the total of all sums advanced to you by using 
your Account as permitted herein  (“loans”), Interest Charges,  and 
any other charges other than Interest Charges according to the 
terms of this Agreement.  

SECURITY 
As  security  for  the  prompt  payment  of  all  your  obligations 
(“Obligations”)  arising  pursuant  to  this  Account,  whether  these 
Obligations exist now or in the future, you pledge, grant, and assign 
to us all of your right, title and interest in the Certificate of Deposit 
(“CD”)  account  identified  on  Page  1  of  this  Agreement.    You 
authorize us  at  any  time(s) to  withdraw  any  funds  in  the  CD and 
apply  them  to  reduce  your  Obligations.    You  also authorize  us to 
rollover the CD if it matures so long as the Account is open and/or 
there  is  an  outstanding  balance  on  the  Account.    Your  CD  must 
have a term of at least 12 months to be eligible as security for this 
Account. 

LOANS 
You can borrow money from your Account by writing Ready Credit 
checks we give you for this Account or by borrowing money against 
your Account in other ways that we authorize for obtaining money 
under this Agreement. 

CREDIT LIMIT 
You  agree not to borrow  more money  from  your Account  than is 
available under your credit limit. Your credit limit is equal to 95% of 
the  balance  of  the  CD  account  in  which  you  have  granted  us  a 
security interest.  The minimum size CD account eligible as security 
is  $500  and  the  maximum  credit  limit  is  $25,000,  no  matter  how 
large  the  related  CD  account  (exceptions  may  be  granted  on  a 
case-by-case basis) We are not obligated to pay any Ready Credit 
check  or  make  additional  loans  to  you  on  your  Account  if  your 
Account balance is above your credit limit or paying the check or 
other  loan  request  would  make  your  Account  balance  go  above 
your credit limit. However, if we do, the check or loan request will be 
subject  to  the  terms  of  this  Agreement.  You  will  pay  any  amount 
over your credit limit immediately at our request.  

We reserve the right to decrease or increase your credit limit at any 
time by giving you written notice.  If we offer you an increase in your 
maximum  credit  line,  your  use  of  any  of  the  increased  credit  will 
mean  that  you  have  accepted  our  offer,  and  the  terms  of  this 
Agreement will extend to the full amount offered. 

Secured Ready Credit Account Agreement and Disclosure (FL) Eng effective March 1                          

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INTEREST CHARGE 
Interest Charges will be assessed on your Account for any billing 
period by applying the Daily Periodic Rate for the billing period to the 
“Average  Daily Balance”, as  defined  below, on  your  Account  and 
multiplying  the  result  by  the  number  of  days  in  the  billing  period. 
Interest  Charges are totaled at  the  end of  each  billing  period  and 
disclosed on your current billing statement as “Interest Charge”. The 
Daily Periodic Rate and the corresponding Annual Percentage Rate 
are shown on Page 1 of this Agreement. 

Your billing statement will disclose a "Balance Subject to Interest 
Rate".    This  is  the  Average  Daily  Balance  for  the  billing  period. 
The  Average  Daily  Balance  is  determined  by  totaling  the  Daily 
Principal Balance of your Account at the close of each day of the 
billing  period  and  dividing  the  total  by  the  number  of  days  in  the 
billing period. 

The Daily Principal Balance of your Account reflects payments and 
other credits, loans and other charges posted to your Account on 
each day of the billing period. The Daily Principal Balance does not 
include any unpaid Interest Charges and does not include Annual 
Fees,  or  other  charges  other  than  Interest  Charges  (described 
below), added to your Account that billing period. 

Interest Charges are assessed on loans and other debits beginning 
on the day we pay your check or otherwise make funds available to 
you through your Account. Charges other than Interest Charges not 
previously  billed,  and  accrued  and  unpaid  Interest  Charges  are 
excluded  from  the  outstanding  balance  on  which  the  periodic 
Interest Charge is calculated. However, charges other than Interest 
Charges  not  paid  when  billed  may  be  added  to  the  outstanding 
balance of  your Account on  which  the periodic  Interest Charge is 
calculated. 

VARIABLE RATE FEATURE 
Your  Account  has  a  variable  rate  feature,  and  the  Annual 
Percentage Rate will be determined and will vary based upon an 
Index  plus  the  Rate  Margin.  If  the  Index  or  the  Rate  Margin 
increases, the Daily Periodic Rate and the Annual Percentage Rate 
will  increase,  and  your  monthly  Minimum  Payment  Due  may 
increase.    If  the  Index  or  the  Rate  Margin  decreases,  the  Daily 
Periodic Rate and the Annual Percentage Rate will decrease, and 
your monthly  Minimum  Payment  Due  may  decrease.    The  “Daily 
Periodic  Rate”  for  each  day  in the  billing  period  is  determined  by 
dividing the Annual Percentage Rate for the Account by 365, except 
in leap years it will be divided by 366. 

The  Index  shall  be  the  prime  rate  of  interest  as  published  in  the 
Money  Rates  Section  of  The  Wall  Street  Journal  on  the  first 
business day of each month, regardless of when such rates were 
quoted by the Commercial Banks to The Wall Street Journal. In the 
event  more  than  one  prime  rate  is  published  by  The  Wall  Street 
Journal    for  any  applicable  day,  the  highest  rate  published  shall 
apply. 

The Index so determined shall be effective for any billing period that 
ends on or after the first calendar day of the following month.  

The Rate Margin is the percentage amount, added to each Index 
figure  to  arrive  at  the  Annual  Percentage  Rate  and  the  Daily 
Periodic Rate. Your Rate Margin will be the Rate Margin for Regular 
Pricing  disclosed  on  Page  1  of  this  Agreement.    However,  if you 
have elected to use Citibank Auto Deduct to automatically pay the 
monthly  Minimum  Payment  Due  on  your  Account  from  your 
Citibank  checking  or  other  authorized  Citibank  account  then  your 
Rate  Margin  will  be  the  Citibank  Auto  Deduct  Rate  Margin  also 
disclosed on Page 1 of this Agreement.  
The  Annual  Percentage  Rates  currently  in  effect,  and  any 
subsequent changes to them, will appear on your billing statement.  

Any  changes  in  your  Annual  Percentage  Rate  will  apply  to  all 
outstanding balances as permitted by applicable law. 

Penalty  (Default)  Pricing  –  Your  Annual  Percentage  Rate  may 
also  vary  if  you  default  under  this  Agreement because  you  fail to 
make  payments  to  us.      In  the  event  your  Account  becomes  60 
days past due we may increase your Annual Percentage Rate by 
increasing  your  Rate  Margin to  the Penalty  (Default) Pricing  Rate 
Margin  for  Regular  Pricing  as  disclosed  on  Page  1  of  this 
Agreement. Or, if you have elected to use Citibank Auto Deduct to 
automatically  pay  the  monthly  Minimum  Payment  Due  on  your 
account  from  your  Citibank  checking  or  other  authorized  Citibank 
account, we may increase your Rate Margin to the Citibank Auto 
Deduct  Penalty  (Default)  Pricing  Rate  Margin  also  disclosed  on 
Page 1 of this Agreement.  

Any  Default  Pricing  will  take  effect  after  we  send  you  any  notice 
required by applicable law.  Your Account will become eligible for 
the lower non Penalty (Default) Pricing Rate Margin (either the Rate 
Margin  for  Regular  Pricing  or  the  Citibank  Auto  Deduct  Rate 
Margin) used to compute your Annual Percentage Rate after you 
have  made  six  consecutive  Minimum  Payments  by  the  due  date 
shown  on  the  applicable  billing  statement,  beginning  with  the  first 
payment due following the effective date of the rate increase. 

CHARGES OTHER THAN INTEREST CHARGES 
The  following  charges  may  be  added  to  the  balance  of  your 
Account if they are not paid when billed. They are nonrefundable. 
You will owe them once they are billed or charged to your Account 
even  if  your  Account  is  subsequently  closed,  suspended  or 
terminated for any reason. 

Annual  Membership  Fee:  You  will  be  charged  a  nonrefundable 
annual Membership Fee of $25. The annual Membership Fee may 
be  billed  in  the  month  that  you  open  your  Account,  and  annually 
thereafter, whether or not you use your account. 

Late  Charge:  Unless  we  receive  your  Minimum  Payment  Due 
within 10 days of  the  payment due date as  stated on  your  billing 
statement, you agree to pay a Late Charge of $25 however the Late 
Charge will never exceed your Minimum Payment Due. 

BILLING 
We will send you a billing statement for each monthly billing period 
when there is a debit or credit balance of more than $1.00, or when 
An Interest   Charge has  been  imposed.  The billing statement  will 
reflect transactions in your Account and your New Balance. You can 
pay the New Balance in full or defer payment, in which case you 
must  pay  the  Minimum  Amount  Due.  All  payments  must  be 
received  by  the  payment  due  date,  as  shown  on  your  billing 
statement.  We will not make a loan under this Agreement to make 
a minimum Payment. 

MINIMUM PAYMENT DUE 
You agree that before the payment due date shown on your billing 
statement  you  will  pay  at  least  the  Minimum  Payment  Due  as 
shown on the billing statement. The Minimum Payment Due for a 
billing period includes the following amounts: 
• 

The unpaid balance of the Account at the close of the billing 
period divided by 60. 
• 
Interest Charges that accrued during the billing period; and 
•  Charges other  than Interest  Charges  added  to  your Account 

during the billing period. 

If the sum of these three items is less than $20.00, your Minimum 
Payment  Due  will  be  $20.00  or  the  total  balance  owed  on  your 
Account, whichever is less. In addition, the Minimum Payment Due 
will include the sum of any amounts past due and any amounts over 
your credit limit that we have requested that you pay immediately. 

Secured Ready Credit Account Agreement and Disclosure (FL) Eng effective March 1                          

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PAYMENTS 
Make your payment by mail or at your Branch, using the payment 
coupon attached to your billing statement. There may be a delay of 
up to five days in crediting a payment if it is received at an address 
other  than  the  address  provided  on  the  billing  statement  or  if  the 
payment  is  not  make  in  accordance  with  any  of  our  other 
instructions. If you make a payment with a check, we will credit it to 
your Account upon receipt. However, your available credit may not 
reflect the payment until your check has cleared. You may not make 
payments with a Ready Credit check or with a check drawn against 
a business account. 

You may prepay your Account balance in full or in part at any time 
without penalty. 
We  reserve  the  right  to  determine  the  manner  in  which  any 
payments on your Account will be applied subject to applicable laws 
and regulations.  

obtained in a lawful manner consistent with our privacy policies, for 
subsequent solicitations or for any other lawful purposes. You also 
authorize us to report information concerning your Account to credit 
bureaus  and  to  anyone  else  we  believe  in  good  faith  has  a 
legitimate need for such information. 

CANCELLATION 
You may  cancel  your  Account  at any time by sending us a letter 
identifying your Account and asking us to cancel it. However, you 
remain responsible to pay the balance according to the terms of this 
Agreement and any changes under it.  

We  may  close  your  Account,  reduce  your  credit  line,  or  suspend 
your Account privileges at any time.  

If  your  account  is  cancelled,  whether  by  us  or  by  you,  you  must 
return your unused Ready Credit checks to us. 

CREDIT BALANCES 
Except for inadvertent over payments, you may not maintain credit 
balances  in  your  Account.  We  will  not  pay  interest  on  any  credit 
balance in your Account. You may request payment in full of any 
credit balance by writing to us at the address shown on your billing 
statement or by writing a check on your Account. We will not refund 
any final credit balance of less than $1.00 unless you request that 
we do so. 

DEFAULT 
You will be in Default under this Agreement if any one or more of 
the following should occur: 
•  You do not make the proper payment when due. 
•  You  die  or  become  the  subject  of  a  voluntary  or  involuntary 
bankruptcy  proceeding  or  other  proceeding  for  the  relief  of 
debtors. 

•  Any bank account or other property of yours is the subject of an 

SPECIAL  EMPLOYEE  PROVISIONS  –  Only  applicable  to 
Employee Accounts 
If  you  are  designated  an  “Executive  Officer  of  a  U.S.  bank 
subsidiary of Citigroup as defined by Regulation O of the Federal 
Reserve Board (or any other similar federal law or regulation), we 
have the right, at our sole option, to make this Account due and 
payable if at any time while you remain an Executive Officer of a 
U.S.  bank  subsidiary  of  Citigroup,  you  become  indebted  to  any 
other financial institution or combination of financial institutions in an 
aggregate  amount  that  exceeds  the  limits,  and  subject  to  the 
exceptions, provided in Regulation O as in effect from time to time. 

LOST OR STOLEN CHECKS 
You must immediately telephone us at the number shown on your 
billing  statement  if  any  of  your  Ready  Credit  checks  are  lost  or 
stolen or if you suspect any unauthorized use of your Account. 

STOP PAYMENTS 
We  may,  but  need  not,  honor  any  stop  payment  request  on  a 
Ready Credit check for longer than five days unless the request is in 
writing and unless the name of the payee, the date, the number of 
the  check,  the  account  number,  the  dollar  amount,  and  the 
signature  on  the  check  are  all  exactly  as  specified  in  your  stop 
payment  request.  We  must  receive  the  stop  payment  request  a 
reasonable time before final payment of the check, but in no event 
later than 10:00 A.M on the banking day after the banking day we 
receive the check for payment. You agree to indemnify us against 
any  loss,  liability,  cost,  or  expenses,  which  may  result  from 
complying with a stop payment request. You may cancel your stop 
payment request at any time. 

IF OTHERS FAIL TO HONOR 
You agree not to hold us liable if merchants, banks, or others fail to 
accept or honor any Ready Credit check. 

CREDIT REPORTS AND CREDIT REPORTING 
You  understand  and  agree  that  we  may  obtain  credit  reports  for 
credit applications and for updates, renewals or extensions  of  the 
credit granted. Upon request, we will inform you if a report has been 
obtained and will give you the name and address of the agency that 
furnished the report. You also agree that we may obtain and use 
credit  reports  and  other  information  about  you  that  we  have 

attachment, execution, or other levy. 

•  You are in default under the terms and conditions of this or any 
note or agreement or contract with us, or any of our affiliates. 

•  We determine that you are no longer creditworthy. 

If you are in default, we are not obligated to pay any Ready Credit 
check or honor any other loan request against your Account when 
the  check  or  loan  request  is  presented  for  payment.  You  will 
continue  to  carry  out  all  of  the  terms  of  this  Agreement  and  any 
changes under it until your Account is fully repaid. If you do not do 
so,  we  can  declare  the  outstanding  balance  of  your  Account 
immediately  due  and  payable  without  prior  notice  to  you,  unless 
applicable law requires that we provide notice and/or a right to cure 
the default. 

COLLECTION COSTS 
If you do not pay us as required by this Agreement, we may incur 
collection  costs.  You promise  to  pay  all collection costs,  including 
reasonable  outside  attorney’s  fees  and  court  costs  we  incur  in 
collecting this Account to the extent permitted by law. We can bill 
these costs to your Account.  

CHANGE IN TERMS 
We have the right to change any part of this Agreement at any time, 
including the Annual Percentage Rate, and can add or delete fees, 
and  other  provisions  relating  to  your  Account,  and  to  the  nature, 
extent and enforcement of the rights and obligations you may have 
under  this  Agreement.  If  permitted  by  applicable  law,  the  change 
may be applied to any Account balance outstanding on the effective 
date of the change. If required by law, we will give you written notice 
that will explain what is being changed prior to the effective date of 
any change. 

WAIVER 
We  may  choose  not  to  make  use  of  any  of  our  rights  under  this 
Agreement  or  otherwise  legally  available  to  us  on  one  or  more 
occasions, or delay or partially exercise such rights, without waiving 
any of our rights or amending any of your obligations. 

CHANGE OF NAME OR ADDRESS 
You agree to notify us of any change in your name or address. You 
may  do  so  on  the  front  of  the  payment  coupon  of  your  billing 
statement,  or  by  other  written  notice  sent  to  us  at  the  address 

Secured Ready Credit Account Agreement and Disclosure (FL) Eng effective March 1                          

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shown on the front of the payment coupon of your billing statement. 
Notices sent elsewhere (for example, to any of our Branches) may 
not reach us. 

GOVERNING LAW 
This Agreement will be governed by and interpreted in accordance 
with federal law, and to the extent federal law does not apply, by the 
laws of the State of South Dakota. . 

If you (1) open the Account at one of our Branches or (2)  
who  reside  in    CA,  CT,  DE,  DC,  FL,  IL,  MA,  MD,  NJ,  NV, 
NY, PA, SD, VA, TX, on the date the Account is opened.  

This Agreement is governed by Federal Law and the laws of 
the  State  of  South  Dakota  for  all  matters  related  to  interest 
and  the  exportation  of  interest.  For  all  other  matters,  this 
Agreement is governed by Federal Law and to the extent not 
preempted  by  Federal  Law  or  otherwise  inapplicable,  the 
laws  of  the  state  in  which  the  Citibank  Branch  where  you 
opened the Account is located, or, if not opened at a Citibank 
Branch, the state in which you reside on the date you opened 
the  Account.    In  either  case,  state  conflict  of  law  provisions 
will not apply.  Without limiting the foregoing: (a) to the extent 
Maryland  law  applies,  this  Agreement  is  governed  by  Title 
12,  Subtitle  9  of  the  Maryland  Commercial  Law  Article;  and 
(b)  to  the  extent  New  Jersey  law  applies,  this  Agreement  is 
governed by the Market Rate Consumer Loan Act.  

If you reside in states other than those listed above and 
did not open the Account at one of our Branches. 

is  governed  by  and 

This  Agreement 
in 
accordance with Federal Law and to the extent Federal Law 
does  not  apply,  by  the  laws  of  the  State  of  South  Dakota 
except for its conflict of law provisions. 

interpreted 

CONTAINS 

IMPORTANT 

ARBITRATION 
RESOLUTION  OF  DISPUTES  BY  ARBITRATION:  THIS 
INFORMATION 
SECTION 
REGARDING  YOUR  READY  CREDIT  ACCOUNT  AND  THE 
SERVICES RELATED THERETO. IT PROVIDES THAT EITHER 
YOU  OR  WE  CAN  REQUIRE  THAT  ANY  DISPUTES  BE 
RESOLVED  BY  BINDING  ARBITRATION.  ARBITRATION 
REPLACES THE RIGHT TO GO TO COURT, INCLUDING THE 
RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE 
IN  A  CLASS  ACTION  OR  SIMILAR  PROCEEDING. 
IN 
ARBITRATION, THE DISPUTE IS SUBMITTED TO A NEUTRAL 
PARTY, AN ARBITRATOR, INSTEAD OF A JUDGE OR JURY. 
ARBITRATION  PROCEDURES  ARE  SIMPLER  AND  MORE 
LIMITED THAN RULES APPLICABLE IN COURT.  

made by anyone connected with you or claiming through you, such 
as  a 
joint  account  holder,  account  beneficiary,  employee 
representative, agent, predecessor, or successor, heir, assignee, or 
trustee in bankruptcy.  Disputes include not only claims that relate 
directly  to  Citibank,  but  also  its  parent,  affiliates,  successors, 
assignees, employees, and agents, and claims for which we may 
be directly or indirectly liable, even if we are not properly named at 
the time the claim is made. Disputes include claims based on any 
theory of law, contract, statute, regulation, tort (including fraud or any 
intentional tort), or any other legal or equitable ground, and include 
claims  asserted as counterclaims,  cross-claims,  third-party claims, 
interpleaders or otherwise; and claims made independently or with 
other claims.  A party who initiates a proceeding in court may elect 
arbitration with respect to any dispute advanced in that proceeding 
by any other party.  Disputes include claims made as part of a 
class action, private attorney  general, or other representative 
action,  it  being expressly  understood and  agreed  to  that  the 
arbitration of such claims must proceed on an individual (non-
class, non-representative) basis. And the arbitrator may award 
relief  only  on  an  individual  (non-class,  non-representative) 
basis.  Disputes also include claims relating to the enforceability or 
interpretation of any of these arbitration provisions.  Any questions 
about whether disputes are subject to arbitration shall be resolved 
by interpreting this arbitration provision in the broadest way the law 
will allow it to be enforced. 

Disputes Excluded from Arbitration. Disputes filed by you or by 
us individually in a small claims court are not subject to arbitration, 
so long as the disputes remain in such court and advances only an 
individual (non-class, non-representative) claim for relief.  

Commencing  an  Arbitration.  The  arbitration  must  be  filed  with 
one  of  the  following  neutral  arbitration  forums  and  follow  its  rules 
and procedures for initiating and pursuing an arbitration: American 
Arbitration  Association  or  JAMS.  If  you  initiate  the  arbitration,  you 
must notify us in writing at Citibank, Litigation/Arbitration Unit, One 
Court Square, 43rd Floor/Zone 10, Long Island City, NY 11120. If we 
initiate the arbitration, we will notify you in writing at your last known 
address on file. You may obtain a copy of the arbitration rules for 
these  forums,  as  well  as  additional  information  about  initiating  an 
arbitration by contacting these arbitration forums: 

American Arbitration Association 

800-778-7879 (toll-free) 
Website:  www.adr.org 

JAMS 
1-800-352-5267 (toll-free) 
Website: www.jamsadr.com 

Agreement  to  Arbitrate  Disputes.  Either  you  or  Citibank  may 
elect,  without  the  other’s  consent,  to  require  that  any  dispute 
between  us  concerning  your  Citibank  deposit,  Checking  Plus, 
Checking Plus (variable rate), Custom Credit Line or Ready Credit 
accounts,  except  those  disputes  specifically  excluded  below,  be 
resolved by binding arbitration.  

Disputes Covered by Arbitration. Any claim relating to or arising 
out  of  your  Citibank  deposit,  Custom  Credit  Line,  Ready  Credit, 
Checking  Plus,  or  Checking  Plus  (variable  rate)  account,  or  our 
relationship, will be subject to arbitration.  All disputes are subject to 
arbitration, no matter what legal theory they are based on, or what 
remedy  (damages,  or  injunctive  or  declaratory  relief)  they  seek.  
Disputes  include  any  unresolved  claims  concerning  any  services 
relating  to  such  account,  including,  without  limitation,  safe  deposit 
box services, wire transfer services, and use of a Citibank® Banking 
Card  or  Citibank®  Banking  Card  displaying  the  MasterCard  logo. 
Disputes  include  not  only  claims  made  directly  by  you,  but  also 

The  arbitration  shall  be  conducted  in  the  same  city  as  the  U.S. 
District  Court  closest  to  your  home  address,  unless  the  parties 
agree to a different location in writing. 

Administration of Arbitration. The arbitration shall be decided by 
a single neutral arbitrator.  The arbitrator will be either a lawyer with 
at least ten years experience or a retired or former judge selected in 
accordance  with  the  rules  of  the  arbitration  forum.    The  arbitrator 
shall follow procedures and rules of the arbitration forum in effect on 
the date  the  arbitration is  filed unless  those rules  and  procedures 
are  inconsistent  with  this  arbitration  provision,  in  which  case  this 
arbitration  provision  will  prevail.    Those  provisions  and  rules  may 
limit  the  discovery  available  to  you  or  us.    The  arbitrator  will  take 
reasonable steps to protect customer account information and other 
confidential information if requested to do so by you or by us.  The 
arbitrator  shall  decide  the  dispute  in  accordance  with  applicable 
substantive  law  consistent  with  the  Federal  Arbitration  Act  and 
applicable  statutes  of  limitations,  will  honor  claims  of  privilege 
recognized at law, and will be empowered to award any damages 

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or other relief provided for under applicable law.  The arbitrator will 
not have the power to award relief to, or against, any person who is 
not a party to the arbitration. An award in arbitration shall determine 
the rights and obligations between the named parties only, and only 
in respect of the claims in arbitration, and shall not have any bearing 
on  the  rights  and  obligations  of  any  other  person,  or  on  the 
resolution of any other dispute.  You or we may choose to have a 
hearing and be represented by counsel.  The decision rendered by 
the  arbitrator  shall  be  in  writing;  however,  the  arbitrator  need  not 
provide a statement of his reasons unless one is requested by you 
or us.  

Costs.  The  party  initiating  the  arbitration  shall  pay  the  initial  filing 
fee. If you file the arbitration and an award is rendered in your favor, 
we will reimburse you for your filing fee. If there is a hearing, we will 
pay the fees and costs for the first day of that hearing.  All other fees 
and  costs  will  be  allocated  in  accordance  with  the  rules  of  the 
arbitration forum. However, we will advance or reimburse filing and 
other fees if the arbitrator rules that you cannot afford to pay them or 
finds other good cause for requiring us to do so, or if you ask us and 
we determine there is good reason for doing so.  Each party shall 
bear  the  expense  of  their  respective  attorneys,  experts,  and 
witnesses  and  other  expenses,  regardless  of  who  prevails,  but  a 
party  may  recover  any  or  all  expenses  from  another  party  if  the 
arbitrator, applying applicable law, so determines.  

No Class Action or Joinder of Parties. You and we agree that no 
class action, private attorney general or other representative claims 
may be pursued in arbitration, nor may such action be pursued in 
court if either you or we elect arbitration. Unless mutually agreed to 
by you and us, claims of two or more persons may not be joined, 
consolidated, or otherwise brought together in the same arbitration 
(unless those persons are joint account holders or beneficiaries on 
your  account  and/or  related  accounts,  or  parties  to  a  single 
transaction or related transaction); this is so whether or not the claim 
may have been assigned. 

Right  to  Resort  to  Provisional  Remedies  Preserved.  Nothing 
herein shall be deemed to limit or constrain our right to resort to self-
help  remedies,  such  as  the  right  of  set-off  or  the  right  to  restrain 
funds in an account, to interplead funds in the event of a dispute, to 
exercise any security interest or lien we may hold in property, or to 
comply with legal process, or to obtain provisional remedies such as 
injunctive  relief,  attachment,  or  garnishment  by  a  court  having 
appropriate jurisdiction; provided, however, that you or we may elect 
to arbitrate any dispute related to such provisional remedies.  

follow 

Arbitration Award.  The arbitrator’s award shall be final and 
binding  unless  a  party  appeals  it  in  writing  to  the  arbitration 
forum within fifteen days of notice of the award.  The appeal 
must request a new arbitration before a panel of three neutral 
arbitrators selected in accordance with the rules of the same 
arbitration forum.  The panel will consider all factual and legal 
issues  anew, 
to  a 
proceeding  using  a  single  arbitrator,  and  make  decisions 
based on the vote of the majority.  Costs will be allocated in 
the  same  way  they  are  allocated  before  a  single  arbitrator.  
An award by a panel is final and binding on the parties after 
fifteen days has passed.  A final and binding award is subject 
to  judicial  intervention  or  review  only  to  the  extent  allowed 
under the Federal Arbitration Act or other applicable law.   A 
party may seek to have a final and binding award entered as 
a judgment in any court having jurisdiction. 

the  same  rules 

that  apply 

Governing Law. You and we agree that our relationship includes 
transactions involving interstate commerce and that these arbitration 
provisions  are  governed  by,  and  enforceable  under,  the  Federal 
Arbitration Act. To the extent state law is applicable, the laws of the 
state governing your account relationship apply. 

Severability, Survival. These arbitration provisions shall survive (i) 
termination  or  changes  to  your  deposit,  Checking  Plus,  Checking 
Plus (variable rate), Custom Credit Line or Ready Credit accounts, 
or any related services we provide; (ii) the bankruptcy of any party; 
and (iii) the transfer or assignment of your deposit, Checking Plus, 
Checking  Plus  (variable  rate),  or  Ready  Credit  accounts,  or  any 
related services we provide. If any portion of this arbitration provision 
is deemed invalid or unenforceable, the entire arbitration provision 
shall not remain in force.  No portion of this arbitration provision may 
be  amended,  severed,  or  waived  absent  a  written  agreement 
between you and us.  

JOINT ACCOUNTS 
If this is a joint account, each of you will be jointly and individually 
liable  for  the  obligations  in  this  Agreement.  Upon  request  by  any 
party to the Account or upon receipt of inconsistent instructions, we 
may, at our sole option and without notice to any other party, refuse 
to pay  any  Ready  Credit check or loan  request,  refuse  any other 
request  with  respect  to  the  Account,  or  cancel  the  Account.  Any 
change in terms can be sent to, and accepted by, any one of you. 

SEVERABILITY 
Except as  otherwise  provided herein,  should  any provision of  this 
Agreement be determined by a court of competent jurisdiction to be 
invalid  or  unenforceable  under  any  law,  rule  or  regulation,  that 
determination will not affect the validity or enforceability of any other 
provision of this Agreement. 

Your Billing Rights: Keep This Document For Future Use 
This notice tells you about your rights and our responsibilities 
under the Fair Credit Billing Act. 

What To Do If You Find A Mistake On Your Statement  
If you think there is an error on your statement, write to us at 
the  address  listed  on  your  statement.  In  your  letter,  give  us 
the following information:  
•  Account Information: Your name and account number. 
•  Dollar amount: The dollar amount of the suspected error. 
•  Description of problem:  If you think there is an error on 
your  bill,  describe  what  you  believe  is  wrong  and  why 
you believe it is a mistake. 

You must contact us: 
•  Within  60  days  after  the  error  appeared  on  your 

statement. 

•  At least 3 business days before an automated payment 
is scheduled, if you want to stop payment on the amount 
you think is wrong 

You must notify us of any potential errors in writing.  You may 
call  or  e-mail  us,  but  if  you  do  we  are  not  required  to 
investigate any potential errors and you may have to pay the 
amount in question. 

What Will Happen After We Receive Your Letter 
When we receive you letter, we must do two things: 
1.  Within 30 days of receiving your letter, we must tell you 
that  we  received  our  letter.    We  will  also  tell  you  if  we 
have already corrected the error. 

2.  Within  90  days  of  receiving  your  letter,  we  must  either 
correct the error or explain to you why we believe the bill 
is correct.   

While we investigate whether or not there has been an error: 
•  We cannot try to collect the amount in question, or report 

• 

you as delinquent on that amount. 
The  charge  in  question  may  remain  on  your  statement, 
and  we  may  continue  to  charge  you  interest  on  that 
amount. 

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•  While  you  do  not  have  to  pay  the  amount  in  question, 
you are responsible for the remainder of your balance. 
•  We  can  apply  any  unpaid  amount  against  your  credit 

limit. 

• 

After  we  finish  our  investigation,  one  of  two  things  will 
happen: 
• 

If  we  made  a  mistake:  You  will  not  have  to  pay  the 
amount in question or any interest or other fees related 
to that amount. 
If we do not believe there was a mistake: You will have 
to  pay  the  amount  in  question,  along  with  applicable 
interest  and  fees.  We  will  send  you  a  statement  of  the 
amount you owe and the date payment is due.   We may 
then  report  you  as  delinquent  if  you  do  not  pay  the 
amount we think you owe. 

If  you  receive  our  explanation  but  still  believe  your  bill  is 
wrong,  you  must  write  to  use  within  10  days  telling  us  that 
you still refuse to pay.  If you do so, we cannot report you as 
delinquent  without  also  reporting  that  you  are  questioning 
your  bill.    We  must  tell  you  the  name  of  anyone  whom  we 
reported  you  as  delinquent,  and  we  must 
those 
organizations  know  when  the  matter  has  been  settled 
between us. 

let 

If we do not follow all of the rules above, you do not have to 
pay the first $50 of the amount you question even if your bill 
is correct. 

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