MISSION FEDERAL CREDIT UNION AGREEMENTS AND DISCLOSURES 

MasterCard® Credit Card Cardholder Agreement 

The terms and conditions of this Agreement shall apply to all MasterCard Credit Cards issued by Mission Federal Credit Union. In this Agreement, 
the words “Credit Union”, “us”, “we”, “our”, and “Mission Fed” mean Mission Federal Credit Union.  The words “you”, “your”, “signer”, and 
“owner” mean each and all of those issued a MasterCard Credit Card.  For all intents and purposes of this Agreement, “Card” refers to the 
MasterCard Credit Card or any combination of your Card, Card number, Card security data and Personal Identification Number (PIN). The words 
“Account” and “Credit Line” mean your Mission Fed Credit Card Loan. This Agreement governs the use of Cards issued to you and your signers. 
The agreements, disclosures, rules and regulations applicable to your Account including other agreements you have with Mission Fed, now or in the 
future, remain in effect and are made a part of this Agreement by reference unless specifically modified.  In some circumstances, we are required by 
law to notify you of changes to this Agreement, and at other times notification may not be required.  If we are required by law to notify you about a 
change that you have a legal right to reject, we will provide you with instructions as to how you may reject such changes.  If you do not want to use 
your Card, please destroy the Card and notify us immediately. 

1.  USING YOUR CARD - Use of your Card constitutes acknowledgement of receipt and acceptance of the terms of this Agreement. You may use 
your Card to make purchases from merchants and others who accept your Card. You may also obtain cash advances from Mission Fed, other 
financial institutions that accept Cards, some merchants and select automated teller machines (ATMs).  To obtain cash advances from an ATM, 
you must use a PIN that may be issued for use with your Card.  You are prohibited from using your Card to participate in any type of Internet 
gambling or for any unlawful purpose or transaction.  Mission Fed is not responsible for the refusal of any merchant or financial institution to 
honor your Card.   

2.  RESPONSIBILITY - You are responsible for all transactions (purchases, balance transfers, convenience checks and cash advances), including 
associated fees and other charges, made to your Account by you or anyone you authorize to use your Account. If, for any reason, we decide to 
terminate your Card privileges or Credit Line, you remain liable for all amounts owed at that time, plus all future interest charges and fees.  
3.  USE  OF  ACCOUNT  BY  OTHERS  -  If  you  permit  another  person  to  use  your  account,  that  person  is  an  Authorized  User.    It  is  your 
responsibility to pay for all transactions made by that person including any and all interest charges and fees imposed on those transactions, even 
if the amount of the actual use exceeds your permission, to the extent allowed by applicable law.  You may request a Card for each Authorized 
User  and  you  must  notify  us  immediately  if  you  want  to  cancel an  Authorized  User’s  access  to your  Account.   If  you  cancel  an Authorized 
User’s access, we may close this Account and issue a new Account and Cards.  It is your responsibility to collect all Cards, and other means of 
access from the Authorized User, and destroy them or return them to us. 

4.  CONVENIENCE CHECKS - Periodically, Mission Fed may supply you with personalized convenience checks, “Check(s)”, which you may 
use to make purchases or pay other bills.  Use of these Checks will be treated as a cash advance and subject to associated transaction fees.  The 
person  whose  name  appears  on  the  Check  must  sign  it.    We  may  return  your  Check(s)  unpaid  when  available  credit  in  your  Account  is 
insufficient to cover the amount of the Check(s), when your Account is in default, or when your Credit Line has been suspended.  You may not 
use Checks to make payments on your Account.  You may not write a postdated Check.  A stop payment may be requested on any UNPAID 
convenience check.  All stop payment requests must be authorized in writing in order for the stop payment to remain valid for 12 months.  Any 
stop payment request made by telephone will be valid for 14 calendar days until a written form is received.  A stop payment processing fee will 
be charged.  There  will also be a processing fee  for canceling a  stop payment request, and we require the cancellation order  in writing.  For 
current fees please refer to the Consumer Fee Schedule.   

5.  CREDIT LIMIT- Your credit limit will be established based on your credit worthiness, and may increase or decrease from time to time without 
prior notification to you.  Your periodic statement will show the amount of credit available as of the statement date. You are not permitted to 
exceed your credit limit.  If your total new balance exceeds your credit limit, you may be required to immediately pay the excess amount.   
6.  PERSONAL IDENTIFICATION NUMBER (PIN) - A PIN acts as your signature when obtaining cash advances at participating ATMs and 
for  other  point-of-sale  (POS)  transactions.    Disclosing  your  PIN  constitutes  authorization  for  use  and  you  remain  liable  for  any  and  all 
subsequent transactions.  Your PIN should be memorized.  DO NOT keep your PIN on or with your Card, or any other place on your person 
such  as  checkbook,  wallet  or  purse.    If  you  forget  your  PIN,  you  may  request  a  new  one  or  you  can  choose  your  own  PIN  by  visiting  any 
Mission Fed branch.  Your selected PIN should not be a number that would be found in your wallet or purse, i.e. birth date, address, Social 
Security number, etc.   

7.  DAILY PERIODIC RATE - The daily periodic rate is determined by dividing the Annual Percentage Rate (APR) by 365 days. 
8. 

INTEREST  CHARGES/BALANCE  SUBJECT  TO  INTEREST  CHARGE  -  Interest  Charges  will  be  assessed  on  your  Account  for  each 
type of balance (purchases, balance transfers, convenience checks and cash advances). If you receive a statement that includes new purchases, 
and we receive a payment by the payment due date for that statement, we will not charge interest on any portion of the new purchases on the 
following statement if the statement shows we received payment of the previous balance or the previous balance was zero.  Interest charges will 
accrue on balance transfers, convenience checks and cash advances from the date they post to your Account. If you pay the new balance stated 
on  your  previous  statement  in  full  by  the  payment  due  date,  no  interest  will  be  charged  during  the  current  billing  cycle  for  cash  advances, 
balance transfers and convenience checks that posted in previous billing cycles.  For more information concerning how your interest charges are 
calculated, please contact us at 800.500.6328. 

9.  CASH  ADVANCES/BALANCE  TRANSFER/CONVENIENCE  CHECKS  -  In  addition  to  interest  charges,  a  transaction  fee  will  be 

imposed by Mission Fed for each transaction.  Refer to the current Consumer Fee Schedule for the amount of the fee. 

10.  PAYMENTS - Each month you must pay at least the minimum payment shown on your statement by the due date on the statement.  You may 
pay  more  frequently,  pay  more  than  the  minimum  payment  or  pay  the  new  balance  in  full.    If  you  make  additional  payments,  you  are  still 
required to make at least the minimum payment each month your Account has a balance (other than a credit balance).  The minimum payment is 
3% of  your new balance, or $25.00, whichever is greater, or  the entire amount of your new balance if it is less than $25.00.   If  you make  a 
payment  in  excess  of  the  required  minimum  periodic  payment,  the  excess  amount  will  be  applied  to  balances  in  descending  order,  from  the 
highest to the lowest APR.  

11.  FEES AND CHARGES - Additional fees and charges applicable to your Card are contained in the current  Consumer Fee Schedule and are 

subject to change.  

01/2015 

MasterCard

®

 Credit Card Cardholder Agreement, Page 1 of 4 

 
 
 
  
 
12.  ANNUAL FEE (if applicable) – The initial annual fee will be assessed on the first statement closing date after Account opening.  The annual 

fee will then be assessed every 12 months thereafter.   

13.  SECURITY INTEREST - If you have a share secured Account, you may not withdraw amounts that have been specifically pledged to secure 
your Account until Mission Fed agrees to release all or part of the pledged amount.  Your Account is also secured by all other shares you have in 
individual or joint Mission Fed accounts, as allowed by law.  If you are delinquent or in default, we may apply funds in your shares to your 
Account.  Refer to Security Interest/Statutory Lien in the Account Agreement and Disclosures. 

14.  AGREEMENT TO ARBITRATE DISPUTES AND CLAIMS – The Mandatory Arbitration Agreement set forth in the Account Agreement 

and Disclosures applies to this account and is hereby incorporated by reference as if set forth in full herein. 

15.  DEFAULT/COLLECTION/ATTORNEY FEES - You will be in default of and understand that all available credit under this Agreement may 
be  terminated  if:    (1)  you  do  not  make  periodic  payments  as  required  by  this  Agreement;  (2)  you  do  not  keep  any  promise  made  in  this 
Agreement or any other agreement with  Mission Fed; (3) any information that  you give us to obtain an advance is  false; (4) any third party 
attempts by legal process to take any property belonging to you; (5) you die, become insolvent or a party to any bankruptcy proceedings; or (6) 
as otherwise provided in this Agreement.  If you are in default, we reserve the right to decline any further advances and/or charge privileges to 
you  and  to  declare  all  sums  owed  under  this  Agreement  immediately  due  and  payable.    We  may  accept  late  payments  or  partial  payments 
without waiving any rights under this Agreement.  If you are in default and we are required to take legal action to collect amounts due, we may 
add to your unpaid balance collection  costs, attorneys’ fees, and court costs, all of which you are required to pay.  These provisions apply to 
bankruptcy appeals and post-judgment proceedings.   

16.  LIABILITY  –  LOST/STOLEN  CARD  NOTIFICATION  -  You  will  not  be  liable  for  unauthorized  transactions  using  your  Card  if  you 
promptly report the loss or theft to us.   If the loss or theft of your card is not reported promptly, your liability is the lesser of $50 or the amount 
of unauthorized use before notification to us.  You will not be liable for unauthorized use that occurs after you notify us of loss, theft, or possible 
unauthorized use of your Card.  You may be liable for the unauthorized use of your Card under certain circumstances.  If you furnish your Card 
or Card number and grant authority to make purchases or transfers to a person (such as family member, friend or co-worker) who exceeds the 
authority given, this will not be considered unauthorized use and you will be fully liable for the transactions unless you have notified us that 
purchases or transfers by that person are no longer authorized.     
To report a lost or stolen  card, call Mission Fed immediately at 800.500.6328.  Once you  have contacted Mission Fed  via  phone, you 
have  the  option  to  follow  up  via  mail  at  Mission  Federal  Credit  Union,  Card  Services  Department,  P.O. Box 919023,  San  Diego,  CA 
92191-9023. 

17.  TERMINATING YOUR ACCOUNT - Your account may be terminated by you or Mission Fed at any time, however, such termination will 
not  affect  your  obligation  to  pay  the  Account  balance  plus  interest  charges  and  fees  on  your  unpaid  balance  that  are  charged  after  account 
termination.  You are also responsible for all transactions made to your Account after termination, unless the transactions were unauthorized. 
Mission Fed has the right to require you to pay your full Account balance at any time after your Account is terminated, regardless of whether it 
is terminated by you or Mission Fed.  If this is a Joint Account, the Joint Accounts section also applies to termination of this Account. 

18.  CREDIT REVIEW, REPORTING AND RELEASE OF INFORMATION – Mission Fed shall investigate your credit history when opening 
your Account, and may review your credit worthiness at any time.  Based on this information we have the right to prohibit future advances or 
reduce  your  Credit  Line.    Mission  Fed  may  disclose  information  regarding  your  Account  to  consumer  reporting  agencies  and  creditors  who 
inquire about your credit history with Mission Fed; however, we are not obligated to release any information unless required by law.  A negative 
consumer report may be submitted if you fail to fulfill the terms of your credit obligations, your Account is closed for negative activity, or a loss 
is sustained by Mission Fed which was caused by an Account owner or an authorized signer. 

19.  RETURNS AND ADJUSTMENTS - Merchants and others who honor your Card may give you credit for returns or adjustments, by sending 
Mission Fed a credit which will be posted to your Account.  If your credits and payments exceed what you owe Mission Fed, the amount will be 
applied against future advances.  If the credit balance is $1 or more, it will be refunded upon your written request or may be transferred to an 
open share account after forty-five (45) days.  In the event there is no open share, we may send you a check.   

20.  ADDITIONAL  BENEFITS/CARD  ENHANCEMENTS  -  From  time  to  time,  we  may  offer  you  additional  services  through  a  third-party 
provider.  These services and benefits contain certain exclusions and limitations.  It is your responsibility to review the details of these offers 
prior to acceptance and additional fees may apply.  Mission Fed is not obligated to offer any third party services and may withdraw or change 
them at any time.   

21.  FOREIGN TRANSACTIONS - Purchases and cash advances made in foreign countries and in foreign currencies will be billed to you in U.S. 
dollars using the rate of exchange between the transaction currency and the billing currency. The rate will be (i) a rate selected by MasterCard 
from  the  range  of  rates  available  in  wholesale  currency  markets  for  the  applicable  central  processing  date,  which  may  vary  from  the  rate 
MasterCard itself receives, or (ii) the government-mandated rate in effect  for the applicable central processing date, in each instance, plus or 
minus any adjustment determined by Mission Fed.  In addition, you will be charged a Foreign Transaction Fee on the amount of the purchase or 
cash advance.  Please refer to the current Consumer Fee Schedule for applicable fees. 

22.  JOINT ACCOUNTS - If this is a joint Account each owner will be individually and jointly liable for payment of all amounts owed under this 
Agreement.    Mission  Fed  may  require  any  owner  to  repay  the  entire  amount  owed  under  this  Agreement,  regardless  of  who  conducted  the 
transactions.  Each owner authorizes the other(s) to individually transact and will be liable for the individual actions of each other.  Any owner 
may terminate the Account and the termination will be effective as to all owners. 

23.  EFFECT  OF  AGREEMENT  -  The  terms  of  this  Agreement  are  binding  and  applicable  to  all  Account  transactions  and  supersede  receipts 

and/or other documents issued through use of your Card which may contain different terms. 

24.  WAIVERS AND SEVERABILITY - We may waive or decline to enforce any of our rights under this Agreement without affecting any of our 
remaining rights.  Should any provision of this Agreement be deemed invalid or unenforceable, such determination shall not affect the validity 
or enforceability of any other provision.   

25.  STATEMENTS AND NOTICES - Statements and notices, including electronic statements and notices, provided to any Account owner will be 
considered notice  to  all  Account  owners.    For  more  information  on  electronic  statements  and  notices  please  refer  to  eStatement  and  eNotice 
Agreement and Disclosures. 

26.  FINAL EXPRESSION - Written Agreements applicable to your Account may not be contradicted by evidence of any alleged oral agreement. 
27.  GOVERNING LAW - This Agreement, your Account, as well as all applicable rights and duties and your rights and duties, will be governed 
by  and  interpreted  in  accordance  with  federal  law  to  the  fullest  extent  possible.    Where  federal  law  does  not  apply,  such  obligations  will  be 
governed by California law, regardless of where you live or use your Card.  This Agreement is made in California.  All credit will be extended 
from California and all repayment must be made in California.  The venue for disputes shall be in San Diego County, California.   

01/2015 

MasterCard

®

 Credit Card Cardholder Agreement, Page 2 of 4 

  
 
YOUR BILLING RIGHTS: KEEP THIS NOTICE FOR FUTURE USE 

This notice contains important information about your rights under the Fair Credit Billing Act. 

If you think there is an error on your statement write to us at:  Mission Federal Credit Union, P.O. Box 919023, San Diego, CA 92191-9023.  
You may also contact us via secure email on -Mission Fed Online Banking.  You may call us, but if you do we are not required to investigate any 
potential errors and you may have to pay the amount in question. You must contact us within 60 days after the error appeared on your statement, at 
least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong.  In your written 
notification, give us the following information: 

(1)  Your name and account number 
(2)  The dollar amount of the suspected error 
(3)  If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake 

When we receive your notice we will, within 30 days of receiving your written notice, tell you that we received your notice. We will also tell you if 
we have already corrected the error.  Within 90 days of receiving your notice, we must either correct the error or explain to you why we believe the 
bill is correct. 

While we investigate whether or not there has been an error we cannot try to collect the amount in question, or report you as delinquent on that 
amount. Additionally, 

(1)  The charge in question may remain on your statement, and we may continue to charge you interest on that amount. 
(2)  While you do not have to pay the amount in question, you are responsible for the remainder of your balance. 
(3)  We can apply any unpaid amount against your credit limit. 

After we finish our investigation if we determine a mistake was made, you will not have to pay the amount in question or any interest or other fees 
related to that amount.  If we do not believe there was a mistake you will have to pay the amount in question, along with applicable interest and fees. 
We  will  send  you  a  statement  of  the  amount  you  owe  and  the date  payment  is  due.  We  may  then  report  you  as  delinquent  if  you  do not pay  the 
amount we think you owe. 

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do 
so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we 
reported you as delinquent, and we must let those organizations know when the matter has been settled between us.  If we do not follow all of the 
rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct. 

If you are dissatisfied with your credit card purchases - If you are dissatisfied with the goods or services that you have purchased with your credit 
card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the 
purchase.  To use this right, all of the following must be true: 

(1)  The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price 
must have been more than $50. (Note: Neither of these is necessary if your purchase was based on an advertisement we mailed to you, 
or if we own the company that sold you the goods or services.) 

(2)  You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses 

your credit card account do not qualify. 

(3)  You must not yet have fully paid for the purchase. 

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: Mission Federal Credit Union, Card 
Services Department, P.O. Box 919023, San Diego, CA 92191-9023 or via secure email on -Mission Fed Online Banking.  While we investigate, the 
same rules apply to the disputed amount as discussed above.  After we finish our investigation, we will tell you our decision. At that point, if we 
think you owe an amount and you do not pay, we may report you as delinquent. 

01/2015 

MasterCard

®

 Credit Card Cardholder Agreement, Page 3 of 4 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
Annual Percentage Rate (APR) 
for Purchases     

APR for Cash Advances  

APR for Balance Transfers   

APR for Convenience Checks 

Paying Interest  

For Credit Card Tips from the 
Consumer Financial Protection 
Bureau 

Interest Rates and Interest Charges 

  9.90% Preferred Platinum MasterCard® 
11.90% Platinum MasterCard 
15.90% Classic MasterCard 
16.90% Classic MasterCard Share Secured 
17.90% Mission Choice MasterCard 
11.90% Preferred Platinum MasterCard 
13.90% Platinum MasterCard 
17.90% Classic MasterCard 
17.90% Classic MasterCard Share Secured 
17.90% Mission Choice MasterCard 
11.90% Preferred Platinum MasterCard 
13.90% Platinum MasterCard 
17.90% Classic MasterCard 
17.90% Classic MasterCard Share Secured 
17.90% Mission Choice MasterCard 
11.90% Preferred Platinum MasterCard 
13.90% Platinum MasterCard 
17.90% Classic MasterCard 
17.90% Classic MasterCard Share Secured 
17.90% Mission Choice MasterCard 
Your due date is at least 21 days after the close of each billing cycle.  We will not charge 
interest on purchases if you pay your entire balance by the due date of each month.  We will 
begin charging interest on balance transfers, convenience checks and cash advances on the date 
the transaction posts to your account. 
To learn more about factors to consider when applying for or using a credit card, visit the 
website of the Consumer Financial Protection Bureau at 
http://www.consumerfinance.gov/learnmore 

Annual Fee 

None     Preferred Platinum MasterCard, Platinum MasterCard, Classic MasterCard,  

Fees 

Transaction Fees 
•  Cash Advance, Balance 

Transfer and Convenience 
Check 

•  Foreign Transaction 
Penalty Fees 
•  Late Payment 

Classic MasterCard Share Secured 

$20        Mission Choice MasterCard 

• 2% of the amount of each item ($2 minimum) 

• 1% of the amount of the purchase or cash advance in U.S. dollars 

• Up to $25 for the first late payment in any 6 month period 

Up to $35 for each additional late payment in the same 6 month period 

•  Returned Payment 

• $22 

How We Will Calculate Your Balance:  We use a method called “average daily balance (including new purchases).”  See your 
account agreement for more details. 

Billing Rights:  Information on your rights to dispute transactions and how to exercise those rights is provide in your account 
agreement. 

01/2015 

MasterCard

®

 Credit Card Cardholder Agreement, Page 4 of 4