ymoslem/acl-abstracts huggingface dataset:
Can Domain Pre-training Help Interdisciplinary Researchers from Data Annotation Poverty? A Case Study of Legal Argument Mining with BERT-based Transformers (2021)

Interdisciplinary Natural Language Processing (NLP) research traditionally suffers from the requirement for costly data annotation. However, transformer frameworks with pre-training have shown their ability on many downstream tasks including digital humanities tasks with limited small datasets. Considering the fact that many digital humanities fields (e.g. law) feature an abundance of non-annotated textual resources, and the recent achievements led by transformer models, we pay special attention to whether domain pre-training will enhance transformer`s performance on interdisciplinary tasks and how. In this work, we use legal argument mining as our case study. This aims to automatically identify text segments with particular linguistic structures (i.e., arguments) from legal documents and to predict the reasoning relations between marked arguments. Our work includes a broad survey of a wide range of BERT variants with different pre-training strategies. Our case study focuses on: the comparison of general pre-training and domain pre-training; the generalisability of different domain pre-trained transformers; and the potential of merging general pre-training with domain pre-training. We also achieve better results than the current transformer baseline in legal argument mining.
Japanese Beauty Marketing on Social Media: Critical Discourse Analysis Meets NLP (2021)

This project is a pilot study intending to combine traditional corpus linguistics, Natural Language Processing, critical discourse analysis, and digital humanities to gain an up-to-date understanding of how beauty is being marketed on social media, specifically Instagram, to followers. We use topic modeling combined with critical discourse analysis and NLP tools for insights into the {\textquotedblleft}Japanese Beauty Myth{\textquotedblright} and show an overview of the dataset that we make publicly available.
Text Zoning of Theater Reviews: How Different are Journalistic from Blogger Reviews? (2021)

This paper aims at modeling the structure of theater reviews based on contemporary London performances by using text zoning. Text zoning consists in tagging sentences so as to reveal text structure. More than 40 000 theater reviews going from 2010 to 2020 were collected to analyze two different types of reception (journalistic vs digital). We present our annotation scheme and the classifiers used to perform the text zoning task, aiming at tagging reviews at the sentence level. We obtain the best results using the random forest algorithm, and show that this approach makes it possible to give a first insight of the similarities and differences between our two subcorpora.
Word Sense Induction with Attentive Context Clustering (2021)

In this paper, we present ACCWSI (Attentive Context Clustering WSI), a method for Word Sense Induction, suitable for languages with limited resources. Pretrained on a small corpus and given an ambiguous word (query word) and a set of excerpts that contain it, ACCWSI uses an attention mechanism for generating context-aware embeddings, distinguishing between the different senses assigned to the query word. These embeddings are then clustered to provide groups of main common uses of the query word. This method demonstrates practical applicability for shedding light on the meanings of ambiguous words in ancient languages, such as Classical Hebrew.
Transferring Modern Named Entity Recognition to the Historical Domain: How to Take the Step? (2021)

Named entity recognition is of high interest to digital humanities, in particular when mining historical documents. Although the task is mature in the field of NLP, results of contemporary models are not satisfactory on challenging documents corresponding to out-of-domain genres, noisy OCR output, or old-variants of the target language. In this paper we study how model transfer methods, in the context of the aforementioned challenges, can improve historical named entity recognition according to how much effort is allocated to describing the target data, manually annotating small amounts of texts, or matching pre-training resources. In particular, we explore the situation where the class labels, as well as the quality of the documents to be processed, are different in the source and target domains. We perform extensive experiments with the transformer architecture on the LitBank and HIPE historical datasets, with different annotation schemes and character-level noise. They show that annotating 250 sentences can recover 93{\%} of the full-data performance when models are pre-trained, that the choice of self-supervised and target-task pre-training data is crucial in the zero-shot setting, and that OCR errors can be handled by simulating noise on pre-training data and resorting to recent character-aware transformers.
TFW2V: An Enhanced Document Similarity Method for the Morphologically Rich Finnish Language (2021)

Measuring the semantic similarity of different texts has many important applications in Digital Humanities research such as information retrieval, document clustering and text summarization. The performance of different methods depends on the length of the text, the domain and the language. This study focuses on experimenting with some of the current approaches to Finnish, which is a morphologically rich language. At the same time, we propose a simple method, TFW2V, which shows high efficiency in handling both long text documents and limited amounts of data. Furthermore, we design an objective evaluation method which can be used as a framework for benchmarking text similarity approaches.
Did You Enjoy the Last Supper? An Experimental Study on Cross-Domain NER Models for the Art Domain (2021)

Named entity recognition (NER) is an important task that constitutes the basis for multiple downstream natural language processing tasks. Traditional machine learning approaches for NER rely on annotated corpora. However, these are only largely available for standard domains, e.g., news articles. Domain-specific NER often lacks annotated training data and therefore two options are of interest: expensive manual annotations or transfer learning. In this paper, we study a selection of cross-domain NER models and evaluate them for use in the art domain, particularly for recognizing artwork titles in digitized art-historic documents. For the evaluation of the models, we employ a variety of source domain datasets and analyze how each source domain dataset impacts the performance of the different models for our target domain. Additionally, we analyze the impact of the source domain`s entity types, looking for a better understanding of how the transfer learning models adapt different source entity types into our target entity types.
An Exploratory Study on Temporally Evolving Discussion around Covid-19 using Diachronic Word Embeddings (2021)

Covid 19 has seen the world go into a lock down and unconventional social situations throughout. During this time, the world saw a surge in information sharing around the pandemic and the topics shared in the time were diverse. People`s sentiments have changed during this period. Given the wide spread usage of Online Social Networks (OSN) and support groups, the user sentiment is well reflected in online discussions. In this work, we aim to show the topics under discussion, evolution of discussions, change in user sentiment during the pandemic. Alongside which, we also demonstrate the possibility of exploratory analysis to find pressing topics, change in perception towards the topics and ways to use the knowledge extracted from online discussions. For our work we employ Diachronic Word embeddings which capture the change in word usage over time. With the help of analysis from temporal word usages, we show the change in people`s option on covid-19 from being a conspiracy, to the post-covid topics that surround vaccination.
Taking Things Personally: Third Person to First Person Rephrasing (2021)

The recent advancement of digital assistant technologies has opened new possibilities in the experiences they can provide. One of them is the ability to converse with a persona, e.g. celebrities, famous imaginary characters, etc. This experience requires that the replies are answered from the point of view of the persona, i.e. the first person. Since the facts about characters are typically found expressed in the third person, there is a need to rephrase them to the first person in order for the assistant not to break character and the experience to remain immersive. However, the automatic solution to such a problem is largely unexplored by the community. In this work, we present a new task for NLP: third person to first person rephrasing. We define the task and analyze its major challenges. We create and publish a novel dataset with 3493 human-annotated pairs of celebrity facts in the third person with their rephrased sentence in the first person. Moreover, we propose a transformer-based pipeline that correctly rephrases 92.0{\%} of sentences compared to 77.0{\%} rephrased by a rule-based baseline system.
Few-Shot Intent Classification by Gauging Entailment Relationship Between Utterance and Semantic Label (2021)

Zhang et al. (2020) proposed to formulate few-shot intent classification as natural language inference (NLI) between query utterances and examples in the training set. The method is known as discriminative nearest neighbor classification or DNNC. Inspired by this work, we propose to simplify the NLI-style classification pipeline to be the entailment prediction on the utterance-semantic-label-pair (USLP). The semantic information in the labels can thus been infused into the classification process. Compared with DNNC, our proposed method is more efficient in both training and serving since it is based upon the entailment between query utterance and labels instead of all the training examples. The DNNC method requires more than one example per intent while the USLP approach does not have such constraint. In the 1-shot experiments on the CLINC150 (Larson et al., 2019) dataset, the USLP method outperforms traditional classification approach by {\ensuremath{>}}20 points (in-domain ac- curacy). We also find that longer and semantically meaningful labels tend to benefit model performance, however, the benefit shrinks as more training data is available.
Personalized Extractive Summarization Using an Ising Machine Towards Real-time Generation of Efficient and Coherent Dialogue Scenarios (2021)

We propose a personalized dialogue scenario generation system which transmits efficient and coherent information with a real-time extractive summarization method optimized by an Ising machine. The summarization problem is formulated as a quadratic unconstraint binary optimization (QUBO) problem, which extracts sentences that maximize the sum of the degree of user`s interest in the sentences of documents with the discourse structure of each document and the total utterance time as constraints. To evaluate the proposed method, we constructed a news article corpus with annotations of the discourse structure, users' profiles, and interests in sentences and topics. The experimental results confirmed that a Digital Annealer, which is a simulated annealing-based Ising machine, can solve our QUBO model in a practical time without violating the constraints using this dataset.
Multilingual Paraphrase Generation For Bootstrapping New Features in Task-Oriented Dialog Systems (2021)

The lack of labeled training data for new features is a common problem in rapidly changing real-world dialog systems. As a solution, we propose a multilingual paraphrase generation model that can be used to generate novel utterances for a target feature and target language. The generated utterances can be used to augment existing training data to improve intent classification and slot labeling models. We evaluate the quality of generated utterances using intrinsic evaluation metrics and by conducting downstream evaluation experiments with English as the source language and nine different target languages. Our method shows promise across languages, even in a zero-shot setting where no seed data is available.
Overcoming Conflicting Data when Updating a Neural Semantic Parser (2021)

In this paper, we explore how to use a small amount of new data to update a task-oriented semantic parsing model when the desired output for some examples has changed. When making updates in this way, one potential problem that arises is the presence of conflicting data, or out-of-date labels in the original training set. To evaluate the impact of this understudied problem, we propose an experimental setup for simulating changes to a neural semantic parser. We show that the presence of conflicting data greatly hinders learning of an update, then explore several methods to mitigate its effect. Our multi-task and data selection methods lead to large improvements in model accuracy compared to a naive data-mixing strategy, and our best method closes 86{\%} of the accuracy gap between this baseline and an oracle upper bound.
Not So Fast, Classifier -- Accuracy and Entropy Reduction in Incremental Intent Classification (2021)

Incremental intent classification requires the assignment of intent labels to partial utterances. However, partial utterances do not necessarily contain enough information to be mapped to the intent class of their complete utterance (correctly and with a certain degree of confidence). Using the final interpretation as the ground truth to measure a classifier`s accuracy during intent classification of partial utterances is thus problematic. We release inCLINC, a dataset of partial and full utterances with human annotations of plausible intent labels for different portions of each utterance, as an upper (human) baseline for incremental intent classification. We analyse the incremental annotations and propose entropy reduction as a measure of human annotators' convergence on an interpretation (i.e. intent label). We argue that, when the annotators do not converge to one or a few possible interpretations and yet the classifier already identifies the final intent class early on, it is a sign of overfitting that can be ascribed to artefacts in the dataset.
On the Robustness of Intent Classification and Slot Labeling in Goal-oriented Dialog Systems to Real-world Noise (2021)

Intent Classification (IC) and Slot Labeling (SL) models, which form the basis of dialogue systems, often encounter noisy data in real-word environments. In this work, we investigate how robust IC/SL models are to noisy data. We collect and publicly release a test-suite for seven common noise types found in production human-to-bot conversations (abbreviations, casing, misspellings, morphological variants, paraphrases, punctuation and synonyms). On this test-suite, we show that common noise types substantially degrade the IC accuracy and SL F1 performance of state-of-the-art BERT-based IC/SL models. By leveraging cross-noise robustness transfer, i.e. training on one noise type to improve robustness on another noise type, we design aggregate data-augmentation approaches that increase the model performance across all seven noise types by $+10.8\%$ for IC accuracy and $+15$ points for SL F1 on average. To the best of our knowledge, this is the first work to present a single IC/SL model that is robust to a wide range of noise phenomena.
Amendable Generation for Dialogue State Tracking (2021)

In task-oriented dialogue systems, recent dialogue state tracking methods tend to perform one-pass generation of the dialogue state based on the previous dialogue state. The mistakes of these models made at the current turn are prone to be carried over to the next turn, causing error propagation. In this paper, we propose a novel Amendable Generation for Dialogue State Tracking (AG-DST), which contains a two-pass generation process: (1) generating a primitive dialogue state based on the dialogue of the current turn and the previous dialogue state, and (2) amending the primitive dialogue state from the first pass. With the additional amending generation pass, our model is tasked to learn more robust dialogue state tracking by amending the errors that still exist in the primitive dialogue state, which plays the role of reviser in the double-checking process and alleviates unnecessary error propagation. Experimental results show that AG-DST significantly outperforms previous works in two active DST datasets (MultiWOZ 2.2 and WOZ 2.0), achieving new state-of-the-art performances.
What Went Wrong? Explaining Overall Dialogue Quality through Utterance-Level Impacts (2021)

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to automated analysis of conversation logs that learns the relationship between user-system interactions and overall dialogue quality. Unlike prior work on utterance-level quality prediction, our approach learns the impact of each interaction from the overall user rating without utterance-level annotation, allowing resultant model conclusions to be derived on the basis of empirical evidence and at low cost. Our model identifies interactions that have a strong correlation with the overall dialogue quality in a chatbot setting. Experiments show that the automated analysis from our model agrees with expert judgments, making this work the first to show that such weakly-supervised learning of utterance-level quality prediction is highly achievable.
XPersona: Evaluating Multilingual Personalized Chatbot (2021)

Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which greatly limits the usage of conversational agents in other languages. In this paper, we propose a multi-lingual extension of Persona-Chat, namely XPersona. Our dataset includes persona conversations in six different languages other than English for evaluating multilingual personalized agents. We experiment with both multilingual and cross-lingual trained baselines and evaluate them against monolingual and translation-pipeline models using both automatic and human evaluation. Experimental results show that the multilingual trained models outperform the translation pipeline and that they are on par with the monolingual models, with the advantage of having a single model across multiple languages. On the other hand, the state-of-the-art cross-lingual trained models achieve inferior performance to the other models, showing that cross-lingual conversation modeling is a challenging task. We hope that our dataset and baselines will accelerate research in multilingual dialogue systems.
Collaborative Data Relabeling for Robust and Diverse Voice Apps Recommendation in Intelligent Personal Assistants (2021)

Intelligent personal assistants (IPAs) such as Amazon Alexa, Google Assistant and Apple Siri extend their built-in capabilities by supporting voice apps developed by third-party developers. Sometimes the smart assistant is not able to successfully respond to user voice commands (aka utterances). There are many reasons including automatic speech recognition (ASR) error, natural language understanding (NLU) error, routing utterances to an irrelevant voice app or simply that the user is asking for a capability that is not supported yet. The failure to handle a voice command leads to customer frustration. In this paper, we introduce a fallback skill recommendation system to suggest a voice app to a customer for an unhandled voice command. One of the prominent challenges of developing a skill recommender system for IPAs is partial observation. To solve the partial observation problem, we propose collaborative data relabeling (CDR) method. In addition, CDR also improves the diversity of the recommended skills. We evaluate the proposed method both offline and online. The offline evaluation results show that the proposed system outperforms the baselines. The online A/B testing results show significant gain of customer experience metrics.
Semi-supervised Intent Discovery with Contrastive Learning (2021)

User intent discovery is a key step in developing a Natural Language Understanding (NLU) module at the core of any modern Conversational AI system. Typically, human experts review a representative sample of user input data to discover new intents, which is subjective, costly, and error-prone. In this work, we aim to assist the NLU developers by presenting a novel method for discovering new intents at scale given a corpus of utterances. Our method utilizes supervised contrastive learning to leverage information from a domain-relevant, already labeled dataset and identifies new intents in the corpus at hand using unsupervised K-means clustering. Our method outperforms the state-of-the-art by a large margin up to 2{\%} and 13{\%} on two benchmark datasets, measured by clustering accuracy. Furthermore, we apply our method on a large dataset from the travel domain to demonstrate its effectiveness on a real-world use case.
CS-BERT: a pretrained model for customer service dialogues (2021)

Large-scale pretrained transformer models have demonstrated state-of-the-art (SOTA) performance in a variety of NLP tasks. Nowadays, numerous pretrained models are available in different model flavors and different languages, and can be easily adapted to one`s downstream task. However, only a limited number of models are available for dialogue tasks, and in particular, goal-oriented dialogue tasks. In addition, the available pretrained models are trained on general domain language, creating a mismatch between the pretraining language and the downstream domain launguage. In this contribution, we present CS-BERT, a BERT model pretrained on millions of dialogues in the customer service domain. We evaluate CS-BERT on several downstream customer service dialogue tasks, and demonstrate that our in-domain pretraining is advantageous compared to other pretrained models in both zero-shot experiments as well as in finetuning experiments, especially in a low-resource data setting.
PLATO-KAG: Unsupervised Knowledge-Grounded Conversation via Joint Modeling (2021)

Large-scale conversation models are turning to leveraging external knowledge to improve the factual accuracy in response generation. Considering the infeasibility to annotate the external knowledge for large-scale dialogue corpora, it is desirable to learn the knowledge selection and response generation in an unsupervised manner. In this paper, we propose PLATO-KAG (Knowledge-Augmented Generation), an unsupervised learning approach for end-to-end knowledge-grounded conversation modeling. For each dialogue context, the top-k relevant knowledge elements are selected and then employed in knowledge-grounded response generation. The two components of knowledge selection and response generation are optimized jointly and effectively under a balanced objective. Experimental results on two publicly available datasets validate the superiority of PLATO-KAG.
Improving Dialogue State Tracking by Joint Slot Modeling (2021)

Dialogue state tracking models play an important role in a task-oriented dialogue system. However, most of them model the slot types conditionally independently given the input. We discover that it may cause the model to be confused by slot types that share the same data type. To mitigate this issue, we propose TripPy-MRF and TripPy-LSTM that models the slots jointly. Our results show that they are able to alleviate the confusion mentioned above, and they push the state-of-the-art on dataset MultiWoz 2.1 from 58.7 to 61.3.