ymoslem/acl-abstracts huggingface dataset:
LAD: Language Models as Data for Zero-Shot Dialog (2022)

To facilitate zero-shot generalization in task-oriented dialog, this paper proposes Language Models as Data (LAD). LAD is a paradigm for creating diverse and accurate synthetic data which conveys the necessary structural constraints and can be used to train a downstream neural dialog model. LAD leverages GPT-3 to induce linguistic diversity. LAD achieves significant performance gains in zero-shot settings on intent prediction (+15{\%}), slot filling (+31.4 F-1) and next action prediction (+10 F-1). Furthermore, an interactive human evaluation shows that training with LAD is competitive with training on human dialogs.
Improving Bot Response Contradiction Detection via Utterance Rewriting (2022)

Though chatbots based on large neural models can often produce fluent responses in open domain conversations, one salient error type is contradiction or inconsistency with the preceding conversation turns. Previous work has treated contradiction detection in bot responses as a task similar to natural language inference, e.g., detect the contradiction between a pair of bot utterances. However, utterances in conversations may contain co-references or ellipsis, and using these utterances as is may not always be sufficient for identifying contradictions. This work aims to improve the contradiction detection via rewriting all bot utterances to restore co-references and ellipsis. We curated a new dataset for utterance rewriting and built a rewriting model on it. We empirically demonstrate that this model can produce satisfactory rewrites to make bot utterances more complete. Furthermore, using rewritten utterances improves contradiction detection performance significantly, e.g., the AUPR and joint accuracy scores (detecting contradiction along with evidence) increase by 6.5{\%} and 4.5{\%} (absolute increase), respectively.
Comparison of Lexical Alignment with a Teachable Robot in Human-Robot and Human-Human-Robot Interactions (2022)

Speakers build rapport in the process of aligning conversational behaviors with each other. Rapport engendered with a teachable agent while instructing domain material has been shown to promote learning. Past work on lexical alignment in the field of education suffers from limitations in both the measures used to quantify alignment and the types of interactions in which alignment with agents has been studied. In this paper, we apply alignment measures based on a data-driven notion of shared expressions (possibly composed of multiple words) and compare alignment in one-on-one human-robot (H-R) interactions with the H-R portions of collaborative human-human-robot (H-H-R) interactions. We find that students in the H-R setting align with a teachable robot more than in the H-H-R setting and that the relationship between lexical alignment and rapport is more complex than what is predicted by previous theoretical and empirical work.
TREND: Trigger-Enhanced Relation-Extraction Network for Dialogues (2022)

The goal of dialogue relation extraction (DRE) is to identify the relation between two entities in a given dialogue. During conversations, speakers may expose their relations to certain entities by explicit or implicit clues, such evidences called {\textquotedblleft}triggers{\textquotedblright}. However, trigger annotations may not be always available for the target data, so it is challenging to leverage such information for enhancing the performance. Therefore, this paper proposes to learn how to identify triggers from the data with trigger annotations and then transfers the trigger-finding capability to other datasets for better performance. The experiments show that the proposed approach is capable of improving relation extraction performance of unseen relations and also demonstrate the transferability of our proposed trigger-finding model across different domains and datasets.
User Satisfaction Modeling with Domain Adaptation in Task-oriented Dialogue Systems (2022)

User Satisfaction Estimation (USE) is crucial in helping measure the quality of a task-oriented dialogue system. However, the complex nature of implicit responses poses challenges in detecting user satisfaction, and most datasets are limited in size or not available to the public due to user privacy policies. Unlike task-oriented dialogue, large-scale annotated chitchat with emotion labels is publicly available. Therefore, we present a novel user satisfaction model with domain adaptation (USMDA) to utilize this chitchat. We adopt a dialogue Transformer encoder to capture contextual features from the dialogue. And we reduce domain discrepancy to learn dialogue-related invariant features. Moreover, USMDA jointly learns satisfaction signals in the chitchat context with user satisfaction estimation, and user actions in task-oriented dialogue with dialogue action recognition. Experimental results on two benchmarks show that our proposed framework for the USE task outperforms existing unsupervised domain adaptation methods. To the best of our knowledge, this is the first work to study user satisfaction estimation with unsupervised domain adaptation from chitchat to task-oriented dialogue.
N-best Response-based Analysis of Contradiction-awareness in Neural Response Generation Models (2022)

Avoiding the generation of responses that contradict the preceding context is a significant challenge in dialogue response generation. One feasible method is post-processing, such as filtering out contradicting responses from a resulting n-best response list. In this scenario, the quality of the n-best list considerably affects the occurrence of contradictions because the final response is chosen from this n-best list. This study quantitatively analyzes the contextual contradiction-awareness of neural response generation models using the consistency of the n-best lists. Particularly, we used polar questions as stimulus inputs for concise and quantitative analyses. Our tests illustrate the contradiction-awareness of recent neural response generation models and methodologies, followed by a discussion of their properties and limitations.
A Visually-Aware Conversational Robot Receptionist (2022)

Socially Assistive Robots (SARs) have the potential to play an increasingly important role in a variety of contexts including healthcare, but most existing systems have very limited interactive capabilities. We will demonstrate a robot receptionist that not only supports task-based and social dialogue via natural spoken conversation but is also capable of visually grounded dialogue; able to perceive and discuss the shared physical environment (e.g. helping users to locate personal belongings or objects of interest). Task-based dialogues include check-in, navigation and FAQs about facilities, alongside social features such as chit-chat, access to the latest news and a quiz game to play while waiting. We also show how visual context (objects and their spatial relations) can be combined with linguistic representations of dialogue context, to support visual dialogue and question answering. We will demonstrate the system on a humanoid ARI robot, which is being deployed in a hospital reception area.
Demonstrating EMMA: Embodied MultiModal Agent for Language-guided Action Execution in 3D Simulated Environments (2022)

We demonstrate EMMA, an embodied multimodal agent which has been developed for the Alexa Prize SimBot challenge. The agent acts within a 3D simulated environment for household tasks. EMMA is a unified and multimodal generative model aimed at solving embodied tasks. In contrast to previous work, our approach treats multiple multimodal tasks as a single multimodal conditional text generation problem, where a model learns to output text given both language and visual input. Furthermore, we showcase that a single generative agent can solve tasks with visual inputs of varying length, such as answering questions about static images, or executing actions given a sequence of previous frames and dialogue utterances. The demo system will allow users to interact conversationally with EMMA in embodied dialogues in different 3D environments from the TEACh dataset.
GRILLBot: A multi-modal conversational agent for complex real-world tasks (2022)

We present GRILLBot, an open-source multi-modal task-oriented voice assistant to help users perform complex tasks, focusing on the domains of cooking and home improvement. GRILLBot curates and leverages web information extraction to build coverage over a broad range of tasks for which a user can receive guidance. To represent each task, we propose TaskGraphs as a dynamic graph unifying steps, requirements, and curated domain knowledge enabling contextual question answering, and detailed explanations. Multi-modal elements play a key role in GRILLBot both helping the user navigate through the task and enriching the experience with helpful videos and images that are automatically linked throughout the task. We leverage a contextual neural semantic parser to enable flexible navigation when interacting with the system by jointly encoding stateful information with the conversation history. GRILLBot enables dynamic and adaptable task planning and assistance for complex tasks by combining elements of task representations that incorporate text and structure, combined with neural models for search, question answering, and dialogue state management. GRILLBot competed in the Alexa prize TaskBot Challenge as one of the finalists.
A System For Robot Concept Learning Through Situated Dialogue (2022)

Robots operating in unexplored environments with human teammates will need to learn unknown concepts on the fly. To this end, we demonstrate a novel system that combines a computational model of question generation with a cognitive robotic architecture. The model supports dynamic production of back-and-forth dialogue for concept learning given observations of an environment, while the architecture supports symbolic reasoning, action representation, one-shot learning and other capabilities for situated interaction. The system is able to learn about new concepts including objects, locations, and actions, using an underlying approach that is generalizable and scalable. We evaluate the system by comparing learning efficiency to a human baseline in a collaborative reference resolution task and show that the system is effective and efficient in learning new concepts, and that it can informatively generate explanations about its behavior.
Oh My Mistake!: Toward Realistic Dialogue State Tracking including Turnback Utterances (2022)

The primary purpose of dialogue state tracking(DST), a critical component of an end-toend conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during ordinary conversations, current benchmark datasets do not adequately reflect such occurrences and instead consist of over-simplified conversations, in which no one changes their mind during a conversation. As the main question inspiring the present study, {\textquotedblleft}Are current benchmark datasets sufficiently diverse to handle casual conversations in which one changes their mind after a certain topic is over?{\textquotedblright} We found that the answer is {\textquotedblleft}No{\textquotedblright} because DST models cannot refer to previous user preferences when template-based turnback utterances are injected into the dataset. Even in the the simplest mind-changing (turnback) scenario, the performance of DST models significantly degenerated. However, we found that this performance degeneration can be recovered when the turnback scenarios are explicitly designed in the training set, implying that the problem is not with the DST models but rather with the construction of the benchmark dataset.
A GlobalPointer based Robust Approach for Information Extraction from Dialog Transcripts (2022)

With the widespread popularisation of intelligent technology, task-based dialogue systems (TOD) are increasingly being applied to a wide variety of practical scenarios. As the key tasks in dialogue systems, named entity recognition and slot filling play a crucial role in the completeness and accuracy of information extraction. This paper is an evaluation paper for Sere-TOD 2022 Workshop challenge (Track 1 Information extraction from dialog transcripts). We proposed a multi-model fusion approach based on GlobalPointer, combined with some optimisation tricks, finally achieved an entity F1 of 60.73, an entity-slot-value triple F1 of 56, and an average F1 of 58.37, and got the highest score in SereTOD 2022 Workshop challenge
A Token-pair Framework for Information Extraction from Dialog Transcripts in SereTOD Challenge (2022)

This paper describes our solution for Sere- TOD Challenge Track 1: Information extraction from dialog transcripts. We propose a token-pair framework to simultaneously identify entity and value mentions and link them into corresponding triples. As entity mentions are usually coreferent, we adopt a baseline model for coreference resolution. We exploit both annotated transcripts and unsupervised dialogs for training. With model ensemble and post-processing strategies, our system significantly outperforms the baseline solution and ranks first in triple f1 and third in entity f1.
Prompt Learning for Domain Adaptation in Task-Oriented Dialogue (2022)

Conversation designers continue to face significant obstacles when creating productionquality task-oriented dialogue systems. The complexity and cost involved in schema development and data collection is often a major barrier for such designers, limiting their ability to create natural, user-friendly experiences. We frame the classification of user intent as the generation of a canonical form, a lightweight semantic representation using natural language. We show that canonical forms offer a promising alternative to traditional methods for intent classification. By tuning soft prompts for a frozen large language model, we show that canonical forms generalize very well to new, unseen domains in a zero- or few-shot setting. The method is also sample-efficient, reducing the complexity and effort of developing new task-oriented dialogue domains.
Disentangling Confidence Score Distribution for Out-of-Domain Intent Detection with Energy-Based Learning (2022)

Detecting Out-of-Domain (OOD) or unknown intents from user queries is essential in a taskoriented dialog system. Traditional softmaxbased confidence scores are susceptible to the overconfidence issue. In this paper, we propose a simple but strong energy-based score function to detect OOD where the energy scores of OOD samples are higher than IND samples. Further, given a small set of labeled OOD samples, we introduce an energy-based margin objective for supervised OOD detection to explicitly distinguish OOD samples from INDs. Comprehensive experiments and analysis prove our method helps disentangle confidence score distributions of IND and OOD data.
Semi-Supervised Knowledge-Grounded Pre-training for Task-Oriented Dialog Systems (2022)

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical scenarios. In this paper, we present our models for Track 2 of the SereTOD 2022 challenge, which is the first challenge of building semisupervised and reinforced TOD systems on a large-scale real-world Chinese TOD dataset MobileCS. We build a knowledge-grounded dialog model to formulate dialog history and local KB as input and predict the system response. And we perform semi-supervised pretraining both on the labeled and unlabeled data. Our system achieves the first place both in the automatic evaluation and human interaction, especially with higher BLEU (+7.64) and Success (+13.6{\%}) than the second place.
CMCC: A Comprehensive and Large-Scale Human-Human Dataset for Dialogue Systems (2022)

Dialogue modeling problems severely limit the real-world deployment of neural conversational models and building a human-like dialogue agent is an extremely challenging task. Recently, data-driven models become more and more prevalent which need a huge amount of conversation data. In this paper, we release around 100,000 dialogue, which come from real-world dialogue transcripts between real users and customer-service staffs. We call this dataset as CMCC (China Mobile Customer Care) dataset, which differs from existing dialogue datasets in both size and nature significantly. The dataset reflects several characteristics of human-human conversations, e.g., task-driven, care-oriented, and long-term dependency among the context. It also covers various dialogue types including task-oriented, chitchat and conversational recommendation in real-world scenarios. To our knowledge, CMCC is the largest real human-human spoken dialogue dataset and has dozens of times the data scale of others, which shall significantly promote the training and evaluation of dialogue modeling methods. The results of extensive experiments indicate that CMCC is challenging and needs further effort. We hope that this resource will allow for more effective models across various dialogue sub-problems to be built in the future.
State-Aware Adversarial Training for Utterance-Level Dialogue Generation (2022)

Dialogue generation is a challenging problem because it not only requires us to model the context in a conversation but also to exploit it to generate a coherent and fluent utterance. This paper, aiming for a specific topic of this field, proposes an adversarial training based framework for utterance-level dialogue generation. Technically, we train an encoder-decoder generator simultaneously with a discriminative classifier that make the utterance approximate to the state-aware inputs. Experiments on MultiWoZ 2.0 and MultiWoZ 2.1 datasets show that our method achieves advanced improvements on both automatic and human evaluations, and on the effectiveness of our framework facing low-resource. We further explore the effect of fine-grained augmentations for downstream dialogue state tracking (DST) tasks. Experimental results demonstrate the high-quality data generated by our proposed framework improves the performance over state-of-the-art models.
Information Extraction and Human-Robot Dialogue towards Real-life Tasks A Baseline Study with the MobileCS Dataset (2022)

Recently, there have merged a class of taskoriented dialogue (TOD) datasets collected through Wizard-of-Oz simulated games. However, the Wizard-of-Oz data are in fact simulated data and thus are fundamentally different from real-life conversations, which are more noisy and casual. Recently, the SereTOD challenge is organized and releases the MobileCS dataset, which consists of real-world dialog transcripts between real users and customerservice staffs from China Mobile. Based on the MobileCS dataset, the SereTOD challenge has two tasks, not only evaluating the construction of the dialogue system itself, but also examining information extraction from dialog transcripts, which is crucial for building the knowledge base for TOD. This paper mainly presents a baseline study of the two tasks with the MobileCS dataset. We introduce how the two baselines are constructed, the problems encountered, and the results. We anticipate that the baselines can facilitate exciting future research to build human-robot dialogue systems for real-life tasks.
A Generative User Simulator with GPT-based Architecture and Goal State Tracking for Reinforced Multi-Domain Dialog Systems (2022)

Building user simulators (USs) for reinforcement learning (RL) of task-oriented dialog systems (DSs) has gained more and more attention, which, however, still faces several fundamental challenges. First, it is unclear whether we can leverage pretrained language models to design, for example, GPT-2 based USs, to catch up and interact with the recently advanced GPT- 2 based DSs. Second, an important ingredient in a US is that the user goal can be effectively incorporated and tracked; but how to flexibly integrate goal state tracking and develop an end-to-end trainable US for multi-domains has remained to be a challenge. In this work, we propose a generative user simulator (GUS) with GPT-2 based architecture and goal state tracking towards addressing the above two challenges. Extensive experiments are conducted on MultiWOZ2.1. Different DSs are trained via RL with GUS, the classic agenda-based user simulator (ABUS) and other ablation simulators respectively, and are compared for crossmodel evaluation, corpus-based evaluation and human evaluation. The GUS achieves superior results in all three evaluation tasks.
Offline-to-Online Co-Evolutional User Simulator and Dialogue System (2022)

Reinforcement learning (RL) has emerged as a promising approach to fine-tune offline pretrained GPT-2 model in task-oriented dialogue (TOD) systems. In order to obtain human-like online interactions while extending the usage of RL, building pretrained user simulators (US) along with dialogue systems (DS) and facilitating jointly fine-tuning via RL becomes prevalent. However, joint training brings distributional shift problem caused by compounding exposure bias. Existing methods usually iterative update US and DS to ameliorate the ensued non-stationarity problem, which could lead to sub-optimal policy and less sample efficiency. To take a step further for tackling the problem, we introduce an Offline-to-oNline Co-Evolutional (ONCE) framework, which enables bias-aware concurrent joint update for RL-based fine-tuning whilst takes advantages from GPT-2 based end-to-end modeling on US and DS. Extensive experiments demonstrate that ONCE builds high-quality loops of policy learning and dialogues data collection, and achieves state-of-the-art online and offline evaluation results on MultiWOZ2.1 dataset. Opensourced code will be implemented with Mindspore (MS, 2022) and released on our homepage.
Semeval-2022 Task 1: CODWOE -- Comparing Dictionaries and Word Embeddings (2022)

Word embeddings have advanced the state of the art in NLP across numerous tasks. Understanding the contents of dense neural representations is of utmost interest to the computational semantics community. We propose to focus on relating these opaque word vectors with human-readable definitions, as found in dictionaries This problem naturally divides into two subtasks: converting definitions into embeddings, and converting embeddings into definitions. This task was conducted in a multilingual setting, using comparable sets of embeddings trained homogeneously.
1Cademy at Semeval-2022 Task 1: Investigating the Effectiveness of Multilingual, Multitask, and Language-Agnostic Tricks for the Reverse Dictionary Task (2022)

This paper describes our system for the Se- mEval2022 task of matching dictionary glosses to word embeddings. We focus on the Reverse Dictionary Track of the competition, which maps multilingual glosses to reconstructed vector representations. More specifically, models convert the input of sentences to three types of embeddings: SGNS, Char, and Electra. We pro- pose several experiments for applying neural network cells, general multilingual and multi-task structures, and language-agnostic tricks to the task. We also provide comparisons over different types of word embeddings and ablation studies to suggest helpful strategies. Our initial transformer-based model achieves relatively low performance. However, trials on different retokenization methodologies indicate improved performance. Our proposed Elmo- based monolingual model achieves the highest outcome, and its multitask, and multilingual varieties show competitive results as well.