ymoslem/acl-abstracts huggingface dataset:
A Dialogue Game for Eliciting Balanced Collaboration (2024)

Collaboration is an integral part of human dialogue. Typical task-oriented dialogue games assign asymmetric roles to the participants, which limits their ability to elicit naturalistic role-taking in collaboration and its negotiation. We present a novel and simple online setup that favors balanced collaboration: a two-player 2D object placement game in which the players must negotiate the goal state themselves. We show empirically that human players exhibit a variety of role distributions, and that balanced collaboration improves task performance. We also present an LLM-based baseline agent which demonstrates that automatic playing of our game is an interesting challenge for artificial systems.
Improving Speech Recognition with Jargon Injection (2024)

This paper introduces a new method that improves the performance of Automatic speech recognition (ASR) engines, e.g., Whisper in practical cases. Different from prior methods that usually require both speech data and its transcription for decoding, our method only uses jargon as the context for decoding. To do that, the method first represents the jargon in a trie tree structure for efficient storing and traversing. The method next forces the decoding of Whisper to more focus on the jargon by adjusting the probability of generated tokens with the use of the trie tree. To further improve the performance, the method utilizes the prompting method that uses the jargon as the context. Final tokens are generated based on the combination of prompting and decoding. Experimental results on Japanese and English datasets show that the proposed method helps to improve the performance of Whisper, specially for domain-specific data. The method is simple but effective and can be deployed to any encoder-decoder ASR engines in actual cases. The code and data are also accessible (https://shorturl.at/nMsaY).
Optimizing Code-Switching in Conversational Tutoring Systems: A Pedagogical Framework and Evaluation (2024)

Large language models demonstrate remarkable proficiency in various tasks across multiple languages. However, their potential in code-switching remains underexplored, particularly in cultural and educational contexts. Code-switching or translanguaging plays a crucial role in bilingual education, facilitating comprehension and engagement among students with varied linguistic proficiencies. In this work, we present a pedagogy-inspired framework that introduces traditional classroom practices of code-switching to intelligent tutoring systems. Specifically, we develop fine-grained instructional strategies tailored to multilingual and educational needs. We conduct experiments involving both LLM-based evaluation and expert analysis to assess the effectiveness of translanguaging in tutoring dialogues. Our experimental results indicate that strategic code-switching can significantly enhance the learning experience. This work not only advances dialogic tutors in language learning, but also extends LLMs to better accommodate multilingual interaction.
ECoh: Turn-level Coherence Evaluation for Multilingual Dialogues (2024)

Despite being heralded as the new standard for dialogue evaluation, the closed-source nature of GPT-4 poses challenges for the community. Motivated by the need for lightweight, open source, and multilingual dialogue evaluators, this paper introduces GenResCoh (Generated Responses targeting Coherence). GenResCoh is a novel LLM generated dataset comprising over 130k negative and positive responses and accompanying explanations seeded from XDailyDialog and XPersona covering English, French, German, Italian, and Chinese. Leveraging GenResCoh, we propose ECoh (Evaluation of Coherence), a family of evaluators trained to assess response coherence across multiple languages. Experimental results demonstrate that ECoh achieves multilingual detection capabilities superior to the teacher model (GPT-3.5-Turbo) on GenResCoh, despite being based on a much smaller architecture. Furthermore, the explanations provided by ECoh closely align in terms of quality with those generated by the teacher model.
An Investigation into Explainable Audio Hate Speech Detection (2024)

Research on hate speech has predominantly revolved around the detection and interpretation from textual inputs, leaving verbal content largely unexplored. Moreover, while there has been some limited exploration into hate speech detection within verbal acoustic speech inputs, the aspect of interpretability has been overlooked. As such, we introduce a new task within the audio hate speech detection task domain - we specifically aim to identify specific time frames of hate speech within audio utterances. Towards this, we propose two different approaches, cascading and End-to-End (E2E). The first cascading approach initially converts audio to transcripts, identifies hate speech within these transcripts, and subsequently locates the corresponding audio time frames. Conversely, the second E2E approach processes audio utterances directly, which allows it to pinpoint hate speech within specific time frames. Moreover, due to the lack of explainable audio hate speech datasets that include frame-level rationales, we curated a synthetic audio dataset to train our models. We further validate these models on actual human speech utterances and we find that the E2E approach outperforms the cascading method in terms of audio frame Intersection over Union (IoU) metric. Furthermore, we observe that the inclusion of frame-level rationales significantly enhances hate speech detection accuracy for both E2E and cascading approaches.
Mhm... Yeah? Okay! Evaluating the Naturalness and Communicative Function of Synthesized Feedback Responses in Spoken Dialogue (2024)

To create conversational systems with human-like listener behavior, generating short feedback responses (e.g., {\textquotedblleft}mhm{\textquotedblright}, {\textquotedblleft}ah{\textquotedblright}, {\textquotedblleft}wow{\textquotedblright}) appropriate for their context is crucial. These responses convey their communicative function through their lexical form and their prosodic realization. In this paper, we transplant the prosody of feedback responses from human-human U.S. English telephone conversations to a target speaker using two synthesis techniques (TTS and signal processing). Our evaluation focuses on perceived naturalness, contextual appropriateness and preservation of communicative function. Results indicate TTS-generated feedback were perceived as more natural than signal-processing-based feedback, with no significant difference in appropriateness. However, the TTS did not consistently convey the communicative function of the original feedback.
Generalizing across Languages and Domains for Discourse Relation Classification (2024)

The availability of corpora annotated for discourse relations is limited and discourse relation classification performance varies greatly depending on both language and domain. This is a problem for downstream applications that are intended for a language (i.e., not English) or a domain (i.e., not financial news) with comparatively low coverage for discourse annotations. In this paper, we experiment with a state-of-the-art model for discourse relation classification, originally developed for English, extend it to a multi-lingual setting (testing on Italian, Portuguese and Turkish), and employ a simple, yet effective method to mark out-of-domain training instances. By doing so, we aim to contribute to better generalization and more robust discourse relation classification performance across both language and domain.
BoK: Introducing Bag-of-Keywords Loss for Interpretable Dialogue Response Generation (2024)

The standard language modeling (LM) loss by itself has been shown to be inadequate for effective dialogue modeling. As a result, various training approaches, such as auxiliary loss functions and leveraging human feedback, are being adopted to enrich open-domain dialogue systems. One such auxiliary loss function is Bag-of-Words (BoW) loss, defined as the cross-entropy loss for predicting all the words/tokens of the next utterance. In this work, we propose a novel auxiliary loss named Bag-of-Keywords (BoK) loss to capture the central thought of the response through keyword prediction and leverage it to enhance the generation of meaningful and interpretable responses in open-domain dialogue systems. BoK loss upgrades the BoW loss by predicting only the keywords or critical words/tokens of the next utterance, intending to estimate the core idea rather than the entire response. We incorporate BoK loss in both encoder-decoder (T5) and decoder-only (DialoGPT) architecture and train the models to minimize the weighted sum of BoK and LM (BoK-LM) loss. We perform our experiments on two popular open-domain dialogue datasets, DailyDialog and Persona-Chat. We show that the inclusion of BoK loss improves the dialogue generation of backbone models while also enabling post-hoc interpretability. We also study the effectiveness of BoK-LM loss as a reference-free metric and observe comparable performance to the state-of-the-art metrics on various dialogue evaluation datasets.
Cross-lingual Transfer and Multilingual Learning for Detecting Harmful Behaviour in African Under-Resourced Language Dialogue (2024)

Most harmful dialogue detection models are developed for high-resourced languages. Consequently, users who speak under-resourced languages cannot fully benefit from these models in terms of usage, development, detection and mitigation of harmful dialogue utterances. Our work aims at detecting harmful utterances in under-resourced African languages. We leverage transfer learning using pretrained models trained with multilingual embeddings to develop a cross-lingual model capable of detecting harmful content across various African languages. We first fine-tune a harmful dialogue detection model on a selected African dialogue dataset. Additionally, we fine-tune a model on a combined dataset in some African languages to develop a multilingual harmful dialogue detection model. We then evaluate the cross-lingual model`s ability to generalise to an unseen African language by performing harmful dialogue detection in an under-resourced language not present during pretraining or fine-tuning. We evaluate our models on the test datasets. We show that our best performing models achieve impressive results in terms of F1 score. Finally, we discuss the results and limitations of our work.
A Few-shot Approach to Task-oriented Dialogue Enhanced with Chitchat (2024)

Large language models (LLMs) tuned for chat have recently been adopted for few-shot end-to-end task-oriented dialogue (TOD), with some success. To further assess this method, we conduct experiments on two, more complex, task-oriented benchmarks that integrate elements of chitchat into the conversation. We enhance a few-shot baseline by adding zero-shot chitchat detection and implementing \textit{function calling} for dialogue state tracking (DST). We focus on this step in the task-oriented pipeline as it comes first, and errors due to added chitchat at this stage have the most impact on end-to-end performance. We find that this prompting method shows increased resilience to mixed-mode inputs and our enhanced pipeline allows for natural inter-mode conversations, as assessed through human evaluation. Our findings also suggest that the performance gap between few-shot prompting for TOD and supervised task-specific models is narrowing.
Exploration of Human Repair Initiation in Task-oriented Dialogue: A Linguistic Feature-based Approach (2024)

In daily conversations, people often encounter problems prompting conversational repair to enhance mutual understanding. By employing an automatic coreference solver, alongside examining repetition, we identify various linguistic features that distinguish turns when the addressee initiates repair from those when they do not. Our findings reveal distinct patterns that characterize the repair sequence and each type of repair initiation.
Comparing Pre-Trained Embeddings and Domain-Independent Features for Regression-Based Evaluation of Task-Oriented Dialogue Systems (2024)

We use Gaussian Process Regression to predict different types of ratings provided by users after interacting with various task-oriented dialogue systems. We compare the performance of domain-independent dialogue features (e.g., duration, number of filled slots, number of confirmed slots, word error rate) with pre-trained dialogue embeddings. These pre-trained dialogue embeddings are computed by averaging over sentence embeddings in a dialogue. Sentence embeddings are created using various models based on sentence transformers (appearing on the Hugging Face Massive Text Embedding Benchmark leaderboard) or by averaging over BERT word embeddings (varying the BERT layers used). We also compare pre-trained embeddings extracted from human transcriptions with pre-trained embeddings extracted from speech recognition outputs, to determine the robustness of these models to errors. Our results show that overall, for most types of user satisfaction ratings and advanced/recent (or sometimes less advanced/recent) pre-trained embedding models, using only pre-trained embeddings outperforms using only domain-independent features. However, this pattern varies depending on the type of rating and the embedding model used. Also, pre-trained embeddings are found to be robust to speech recognition errors, more advanced/recent embedding models do not always perform better than less advanced/recent ones, and larger models do not necessarily outperform smaller ones. The best prediction performance is achieved by combining pre-trained embeddings with domain-independent features.
Question Type Prediction in Natural Debate (2024)

In spontaneous natural debate, questions play a variety of crucial roles: they allow speakers to introduce new topics, seek other speakers' opinions or indeed confront them. A three-class question typology has previously been demonstrated to effectively capture details pertaining to the nature of questions and the different functions associated with them in a debate setting. We adopt this classification and investigate the performance of several machine learning approaches on this task by incorporating various sets of lexical, dialogical and argumentative features. We find that BERT demonstrates the best performance on the task, followed by a Random Forest model enriched with pragmatic features.
MemeIntent: Benchmarking Intent Description Generation for Memes (2024)

While recent years have seen a surge of interest in the automatic processing of memes, much of the work in this area has focused on determining whether a meme contains malicious content. This paper proposes the new task of \textit{intent description generation}: generating a description of the author`s intentions when creating the meme. To stimulate future work on this task, we (1) annotated a corpus of memes with the intents being perceived by the reader as well as the background knowledge needed to infer the intents and (2) established baseline performance on the intent description generation task using state-of-the-art large language models. Our results suggest the importance of background knowledge retrieval in intent description generation for memes.
Automating PTSD Diagnostics in Clinical Interviews: Leveraging Large Language Models for Trauma Assessments (2024)

The shortage of clinical workforce presents significant challenges in mental healthcare, limiting access to formal diagnostics and services. We aim to tackle this shortage by integrating a customized large language model (LLM) into the workflow, thus promoting equity in mental healthcare for the general population. Although LLMs have showcased their capability in clinical decision-making, their adaptation to severe conditions like Post-traumatic Stress Disorder (PTSD) remains largely unexplored. Therefore, we collect 411 clinician-administered diagnostic interviews and devise a novel approach to obtain high-quality data. Moreover, we build a comprehensive framework to automate PTSD diagnostic assessments based on interview contents by leveraging two state-of-the-art LLMs, GPT-4 and Llama-2, with potential for broader clinical diagnoses. Our results illustrate strong promise for LLMs, tested on our dataset, to aid clinicians in diagnostic validation. To the best of our knowledge, this is the first AI system that fully automates assessments for mental illness based on clinician-administered interviews.
DialBB: A Dialogue System Development Framework as an Educational Material (2024)

We demonstrate DialBB, a dialogue system development framework, which we have been building as an educational material for dialogue system technology. Building a dialogue system requires the adoption of an appropriate architecture depending on the application and the integration of various technologies. However, this is not easy for those who have just started learning dialogue system technology. Therefore, there is a demand for educational materials that integrate various technologies to build dialogue systems, because traditional dialogue system development frameworks were not designed for educational purposes. DialBB enables the development of dialogue systems by combining modules called building blocks. After understanding sample applications, learners can easily build simple systems using built-in blocks and can build advanced systems using their own developed blocks.
A Multimodal Dialogue System to Lead Consensus Building with Emotion-Displaying (2024)

The evolution of large language models has enabled fluent dialogue, increasing interest in the coexistence of humans and avatars. An essential aspect of achieving this coexistence involves developing sophisticated dialogue systems that can influence user behavior. In this background, we propose an effective multimodal dialogue system designed to promote consensus building with humans. Our system employs a slot-filling strategy to guide discussions and attempts to influence users with suggestions through emotional expression and intent conveyance via its avatar. These innovations have resulted in our system achieving the highest performance in a competition evaluating consensus building between humans and dialogue systems. We hope that our research will promote further discussion on the development of dialogue systems that enhance consensus building in human collaboration.
PersonaCLR: Evaluation Model for Persona Characteristics via Contrastive Learning of Linguistic Style Representation (2024)

Persona-aware dialogue systems can improve the consistency of the system`s responses, users' trust and user enjoyment. Filtering nonpersona-like utterances is important for constructing persona-aware dialogue systems. This paper presents the PersonaCLR model for capturing a given utterance`s intensity of persona characteristics. We trained the model with contrastive learning based on the sameness of the utterances' speaker. Contrastive learning enables PersonaCLR to evaluate the persona characteristics of a given utterance, even if the target persona is not included in training data. For training and evaluating our model, we also constructed a new dataset of 2,155 character utterances from 100 Japanese online novels. Experimental results indicated that our model outperforms existing methods and a strong baseline using a large language model. Our source code, pre-trained model, and dataset are available at https://github.com/1never/PersonaCLR.
DiagESC: Dialogue Synthesis for Integrating Depression Diagnosis into Emotional Support Conversation (2024)

Dialogue systems for mental health care aim to provide appropriate support to individuals experiencing mental distress. While extensive research has been conducted to deliver adequate emotional support, existing studies cannot identify individuals who require professional medical intervention and cannot offer suitable guidance. We introduce the Diagnostic Emotional Support Conversation task for an advanced mental health management system. We develop the DESC dataset to assess depression symptoms while maintaining user experience by utilizing task-specific utterance generation prompts and a strict filtering algorithm. Evaluations by professional psychological counselors indicate that DESC has a superior ability to diagnose depression than existing data. Additionally, conversational quality evaluation reveals that DESC maintains fluent, consistent, and coherent dialogues.
Infusing Emotions into Task-oriented Dialogue Systems: Understanding, Management, and Generation (2024)

Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing works have explored user emotions or similar concepts in some ToD tasks, none has so far included emotion modelling into a fully-fledged ToD system nor conducted interaction with human or simulated users. In this work, we incorporate emotion into the complete ToD processing loop, involving understanding, management, and generation. To this end, we extend the EmoWOZ dataset (Feng et al., 2022) with system affective behaviour labels. Through interactive experimentation involving both simulated and human users, we demonstrate that our proposed framework significantly enhances the user`s emotional experience as well as the task success.
Estimating the Emotional Valence of Interlocutors Using Heterogeneous Sensors in Human-Human Dialogue (2024)

Dialogue systems need to accurately understand the user`s mental state to generate appropriate responses, but accurately discerning such states solely from text or speech can be challenging. To determine which information is necessary, we first collected human-human multimodal dialogues using heterogeneous sensors, resulting in a dataset containing various types of information including speech, video, physiological signals, gaze, and body movement. Additionally, for each time step of the data, users provided subjective evaluations of their emotional valence while reviewing the dialogue videos. Using this dataset and focusing on physiological signals, we analyzed the relationship between the signals and the subjective evaluations through Granger causality analysis. We also investigated how sensor signals differ depending on the polarity of the valence. Our findings revealed several physiological signals related to the user`s emotional valence.
The Gap in the Strategy of Recovering Task Failure between GPT-4V and Humans in a Visual Dialogue (2024)

Goal-oriented dialogue systems interact with humans to accomplish specific tasks. However, sometimes these systems fail to establish a common ground with users, leading to task failures. In such cases, it is crucial not to just end with failure but to correct and recover the dialogue to turn it into a success for building a robust goal-oriented dialogue system. Effective recovery from task failures in a goal-oriented dialogue involves not only successful recovery but also accurately understanding the situation of the failed task to minimize unnecessary interactions and avoid frustrating the user. In this study, we analyze the capabilities of GPT-4V in recovering failure tasks by comparing its performance with that of humans using Guess What?! Game. The results show that GPT-4V employs less efficient recovery strategies, such as asking additional unnecessary questions, than humans. We also found that while humans can occasionally ask questions that doubt the accuracy of the interlocutor`s answer during task recovery, GPT-4V lacks this capability.