ymoslem/acl-abstracts huggingface dataset:
Conversational Document Prediction to Assist Customer Care Agents (2020)

A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents that customer care agents can use to facilitate users' needs. We also introduce a new public dataset which supports the aforementioned problem. Using this dataset and two others, we investigate state-of-the art deep learning (DL) and information retrieval (IR) models for the task. Additionally, we analyze the practicality of such systems in terms of inference time complexity. Our show that an hybrid IR+DL approach provides the best of both worlds.
Incremental Processing in the Age of Non-Incremental Encoders: An Empirical Assessment of Bidirectional Models for Incremental NLU (2020)

While humans process language incrementally, the best language encoders currently used in NLP do not. Both bidirectional LSTMs and Transformers assume that the sequence that is to be encoded is available in full, to be processed either forwards and backwards (BiLSTMs) or as a whole (Transformers). We investigate how they behave under incremental interfaces, when partial output must be provided based on partial input seen up to a certain time step, which may happen in interactive systems. We test five models on various NLU datasets and compare their performance using three incremental evaluation metrics. The results support the possibility of using bidirectional encoders in incremental mode while retaining most of their non-incremental quality. The {\textquotedblleft}omni-directional{\textquotedblright} BERT model, which achieves better non-incremental performance, is impacted more by the incremental access. This can be alleviated by adapting the training regime (truncated training), or the testing procedure, by delaying the output until some right context is available or by incorporating hypothetical right contexts generated by a language model like GPT-2.
Augmented Natural Language for Generative Sequence Labeling (2020)

We propose a generative framework for joint sequence labeling and sentence-level classification. Our model performs multiple sequence labeling tasks at once using a single, shared natural language output space. Unlike prior discriminative methods, our model naturally incorporates label semantics and shares knowledge across tasks. Our framework general purpose, performing well on few-shot learning, low resource, and high resource tasks. We demonstrate these advantages on popular named entity recognition, slot labeling, and intent classification benchmarks. We set a new state-of-the-art for few-shot slot labeling, improving substantially upon the previous 5-shot (75.0{\%} to 90.9{\%}) and 1-shot (70.4{\%} to 81.0{\%}) state-of-the-art results. Furthermore, our model generates large improvements (46.27{\%} to 63.83{\%}) in low resource slot labeling over a BERT baseline by incorporating label semantics. We also maintain competitive results on high resource tasks, performing within two points of the state-of-the-art on all tasks and setting a new state-of-the-art on the SNIPS dataset.
Dialogue Response Ranking Training with Large-Scale Human Feedback Data (2020)

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are increasingly capable of producing turns that are context-relevant, but in order to produce compelling agents, these models need to be able to predict and optimize for turns that are genuinely engaging. We leverage social media feedback data (number of replies and upvotes) to build a large-scale training dataset for feedback prediction. To alleviate possible distortion between the feedback and engagingness, we convert the ranking problem to a comparison of response pairs which involve few confounding factors. We trained DialogRPT, a set of GPT-2 based models on 133M pairs of human feedback data and the resulting ranker outperformed several baselines. Particularly, our ranker outperforms the conventional dialog perplexity baseline with a large margin on predicting Reddit feedback. We finally combine the feedback prediction models and a human-like scoring model to rank the machine-generated dialog responses. Crowd-sourced human evaluation shows that our ranking method correlates better with real human preferences than baseline models.
Semantic Evaluation for Text-to-SQL with Distilled Test Suites (2020)

We propose test suite accuracy to approximate semantic accuracy for Text-to-SQL models. Our method distills a small test suite of databases that achieves high code coverage for the gold query from a large number of randomly generated databases. At evaluation time, it computes the denotation accuracy of the predicted queries on the distilled test suite, hence calculating a tight upper-bound for semantic accuracy efficiently. We use our proposed method to evaluate 21 models submitted to the Spider leader board and manually verify that our method is always correct on 100 examples. In contrast, the current Spider metric leads to a 2.5{\%} false negative rate on average and 8.1{\%} in the worst case, indicating that test suite accuracy is needed. Our implementation, along with distilled test suites for eleven Text-to-SQL datasets, is publicly available.
Cross-Thought for Sentence Encoder Pre-training (2020)

In this paper, we propose Cross-Thought, a novel approach to pre-training sequence encoder, which is instrumental in building reusable sequence embeddings for large-scale NLP tasks such as question answering. Instead of using the original signals of full sentences, we train a Transformer-based sequence encoder over a large set of short sequences, which allows the model to automatically select the most useful information for predicting masked words. Experiments on question answering and textual entailment tasks demonstrate that our pre-trained encoder can outperform state-of-the-art encoders trained with continuous sentence signals as well as traditional masked language modeling baselines. Our proposed approach also achieves new state of the art on HotpotQA (full-wiki setting) by improving intermediate information retrieval performance.
AutoQA: From Databases To QA Semantic Parsers With Only Synthetic Training Data (2020)

We propose AutoQA, a methodology and toolkit to generate semantic parsers that answer questions on databases, with no manual effort. Given a database schema and its data, AutoQA automatically generates a large set of high-quality questions for training that covers different database operations. It uses automatic paraphrasing combined with template-based parsing to find alternative expressions of an attribute in different parts of speech. It also uses a novel filtered auto-paraphraser to generate correct paraphrases of entire sentences. We apply AutoQA to the Schema2QA dataset and obtain an average logical form accuracy of 62.9{\%} when tested on natural questions, which is only 6.4{\%} lower than a model trained with expert natural language annotations and paraphrase data collected from crowdworkers. To demonstrate the generality of AutoQA, we also apply it to the Overnight dataset. AutoQA achieves 69.8{\%} answer accuracy, 16.4{\%} higher than the state-of-the-art zero-shot models and only 5.2{\%} lower than the same model trained with human data.
A Spectral Method for Unsupervised Multi-Document Summarization (2020)

Multi-document summarization (MDS) aims at producing a good-quality summary for several related documents. In this paper, we propose a spectral-based hypothesis, which states that the goodness of summary candidate is closely linked to its so-called spectral impact. Here spectral impact considers the perturbation to the dominant eigenvalue of affinity matrix when dropping the summary candidate from the document cluster. The hypothesis is validated by three theoretical perspectives: semantic scaling, propagation dynamics and matrix perturbation. According to the hypothesis, we formulate the MDS task as the combinatorial optimization of spectral impact and propose an accelerated greedy solution based on a surrogate of spectral impact. The evaluation results on various datasets demonstrate: (1) The performance of the summary candidate is positively correlated with its spectral impact, which accords with our hypothesis; (2) Our spectral-based method has a competitive result as compared to state-of-the-art MDS systems.
What Have We Achieved on Text Summarization? (2020)

Deep learning has led to significant improvement in text summarization with various methods investigated and improved ROUGE scores reported over the years. However, gaps still exist between summaries produced by automatic summarizers and human professionals. Aiming to gain more understanding of summarization systems with respect to their strengths and limits on a fine-grained syntactic and semantic level, we consult the Multidimensional Quality Metric (MQM) and quantify 8 major sources of errors on 10 representative summarization models manually. Primarily, we find that 1) under similar settings, extractive summarizers are in general better than their abstractive counterparts thanks to strength in faithfulness and factual-consistency; 2) milestone techniques such as copy, coverage and hybrid extractive/abstractive methods do bring specific improvements but also demonstrate limitations; 3) pre-training techniques, and in particular sequence-to-sequence pre-training, are highly effective for improving text summarization, with BART giving the best results.
Q-learning with Language Model for Edit-based Unsupervised Summarization (2020)

Unsupervised methods are promising for abstractive textsummarization in that the parallel corpora is not required. However, their performance is still far from being satisfied, therefore research on promising solutions is on-going. In this paper, we propose a new approach based on Q-learning with an edit-based summarization. The method combines two key modules to form an Editorial Agent and Language Model converter (EALM). The agent predicts edit actions (e.t., delete, keep, and replace), and then the LM converter deterministically generates a summary on the basis of the action signals. Q-learning is leveraged to train the agent to produce proper edit actions. Experimental results show that EALM delivered competitive performance compared with the previous encoder-decoder-based methods, even with truly zero paired data (i.e., no validation set). Defining the task as Q-learning enables us not only to develop a competitive method but also to make the latest techniques in reinforcement learning available for unsupervised summarization. We also conduct qualitative analysis, providing insights into future study on unsupervised summarizers.
Friendly Topic Assistant for Transformer Based Abstractive Summarization (2020)

Abstractive document summarization is a comprehensive task including document understanding and summary generation, in which area Transformer-based models have achieved the state-of-the-art performance. Compared with Transformers, topic models are better at learning explicit document semantics, and hence could be integrated into Transformers to further boost their performance. To this end, we rearrange and explore the semantics learned by a topic model, and then propose a topic assistant (TA) including three modules. TA is compatible with various Transformer-based models and user-friendly since i) TA is a plug-and-play model that does not break any structure of the original Transformer network, making users easily fine-tune Transformer+TA based on a well pre-trained model; ii) TA only introduces a small number of extra parameters. Experimental results on three datasets demonstrate that TA is able to improve the performance of several Transformer-based models.
Contrastive Distillation on Intermediate Representations for Language Model Compression (2020)

Existing language model compression methods mostly use a simple L{\_}2 loss to distill knowledge in the intermediate representations of a large BERT model to a smaller one. Although widely used, this objective by design assumes that all the dimensions of hidden representations are independent, failing to capture important structural knowledge in the intermediate layers of the teacher network. To achieve better distillation efficacy, we propose Contrastive Distillation on Intermediate Representations (CoDIR), a principled knowledge distillation framework where the student is trained to distill knowledge through intermediate layers of the teacher via a contrastive objective. By learning to distinguish positive sample from a large set of negative samples, CoDIR facilitates the student`s exploitation of rich information in teacher`s hidden layers. CoDIR can be readily applied to compress large-scale language models in both pre-training and finetuning stages, and achieves superb performance on the GLUE benchmark, outperforming state-of-the-art compression methods.
TernaryBERT: Distillation-aware Ultra-low Bit BERT (2020)

Transformer-based pre-training models like BERT have achieved remarkable performance in many natural language processing tasks. However, these models are both computation and memory expensive, hindering their deployment to resource-constrained devices. In this work, we propose TernaryBERT, which ternarizes the weights in a fine-tuned BERT model. Specifically, we use both approximation-based and loss-aware ternarization methods and empirically investigate the ternarization granularity of different parts of BERT. Moreover, to reduce the accuracy degradation caused by lower capacity of low bits, we leverage the knowledge distillation technique in the training process. Experiments on the GLUE benchmark and SQuAD show that our proposed TernaryBERT outperforms the other BERT quantization methods, and even achieves comparable performance as the full-precision model while being 14.9x smaller.
Self-Supervised Meta-Learning for Few-Shot Natural Language Classification Tasks (2020)

Self-supervised pre-training of transformer models has revolutionized NLP applications. Such pre-training with language modeling objectives provides a useful initial point for parameters that generalize well to new tasks with fine-tuning. However, fine-tuning is still data inefficient {---} when there are few labeled examples, accuracy can be low. Data efficiency can be improved by optimizing pre-training directly for future fine-tuning with few examples; this can be treated as a meta-learning problem. However, standard meta-learning techniques require many training tasks in order to generalize; unfortunately, finding a diverse set of such supervised tasks is usually difficult. This paper proposes a self-supervised approach to generate a large, rich, meta-learning task distribution from unlabeled text. This is achieved using a cloze-style objective, but creating separate multi-class classification tasks by gathering tokens-to-be blanked from among only a handful of vocabulary terms. This yields as many unique meta-training tasks as the number of subsets of vocabulary terms. We meta-train a transformer model on this distribution of tasks using a recent meta-learning framework. On 17 NLP tasks, we show that this meta-training leads to better few-shot generalization than language-model pre-training followed by finetuning. Furthermore, we show how the self-supervised tasks can be combined with supervised tasks for meta-learning, providing substantial accuracy gains over previous supervised meta-learning.
Efficient Meta Lifelong-Learning with Limited Memory (2020)

Current natural language processing models work well on a single task, yet they often fail to continuously learn new tasks without forgetting previous ones as they are re-trained throughout their lifetime, a challenge known as lifelong learning. State-of-the-art lifelong language learning methods store past examples in episodic memory and replay them at both training and inference time. However, as we show later in our experiments, there are three significant impediments: (1) needing unrealistically large memory module to achieve good performance, (2) suffering from negative transfer, (3) requiring multiple local adaptation steps for each test example that significantly slows down the inference speed. In this paper, we identify three common principles of lifelong learning methods and propose an efficient meta-lifelong framework that combines them in a synergistic fashion. To achieve sample efficiency, our method trains the model in a manner that it learns a better initialization for local adaptation. Extensive experiments on text classification and question answering benchmarks demonstrate the effectiveness of our framework by achieving state-of-the-art performance using merely 1{\%} memory size and narrowing the gap with multi-task learning. We further show that our method alleviates both catastrophic forgetting and negative transfer at the same time.
Don`t Use English Dev: On the Zero-Shot Cross-Lingual Evaluation of Contextual Embeddings (2020)

Multilingual contextual embeddings have demonstrated state-of-the-art performance in zero-shot cross-lingual transfer learning, where multilingual BERT is fine-tuned on one source language and evaluated on a different target language. However, published results for mBERT zero-shot accuracy vary as much as 17 points on the MLDoc classification task across four papers. We show that the standard practice of using English dev accuracy for model selection in the zero-shot setting makes it difficult to obtain reproducible results on the MLDoc and XNLI tasks. English dev accuracy is often uncorrelated (or even anti-correlated) with target language accuracy, and zero-shot performance varies greatly at different points in the same fine-tuning run and between different fine-tuning runs. These reproducibility issues are also present for other tasks with different pre-trained embeddings (e.g., MLQA with XLM-R). We recommend providing oracle scores alongside zero-shot results: still fine-tune using English data, but choose a checkpoint with the target dev set. Reporting this upper bound makes results more consistent by avoiding arbitrarily bad checkpoints.
A Supervised Word Alignment Method based on Cross-Language Span Prediction using Multilingual BERT (2020)

We present a novel supervised word alignment method based on cross-language span prediction. We first formalize a word alignment problem as a collection of independent predictions from a token in the source sentence to a span in the target sentence. Since this step is equivalent to a SQuAD v2.0 style question answering task, we solve it using the multilingual BERT, which is fine-tuned on manually created gold word alignment data. It is nontrivial to obtain accurate alignment from a set of independently predicted spans. We greatly improved the word alignment accuracy by adding to the question the source token`s context and symmetrizing two directional predictions. In experiments using five word alignment datasets from among Chinese, Japanese, German, Romanian, French, and English, we show that our proposed method significantly outperformed previous supervised and unsupervised word alignment methods without any bitexts for pretraining. For example, we achieved 86.7 F1 score for the Chinese-English data, which is 13.3 points higher than the previous state-of-the-art supervised method.
Accurate Word Alignment Induction from Neural Machine Translation (2020)

Despite its original goal to jointly learn to align and translate, prior researches suggest that Transformer captures poor word alignments through its attention mechanism. In this paper, we show that attention weights do capture accurate word alignments and propose two novel word alignment induction methods Shift-Att and Shift-AET. The main idea is to induce alignments at the step when the to-be-aligned target token is the decoder input rather than the decoder output as in previous work. Shift-Att is an interpretation method that induces alignments from the attention weights of Transformer and does not require parameter update or architecture change. Shift-AET extracts alignments from an additional alignment module which is tightly integrated into Transformer and trained in isolation with supervision from symmetrized Shift-Att alignments. Experiments on three publicly available datasets demonstrate that both methods perform better than their corresponding neural baselines and Shift-AET significantly outperforms GIZA++ by 1.4-4.8 AER points.
ChrEn: Cherokee-English Machine Translation for Endangered Language Revitalization (2020)

Cherokee is a highly endangered Native American language spoken by the Cherokee people. The Cherokee culture is deeply embedded in its language. However, there are approximately only 2,000 fluent first language Cherokee speakers remaining in the world and the number is declining every year. To help save this endangered language, we introduce ChrEn, a Cherokee-English parallel dataset, to facilitate machine translation research between Cherokee and English. Compared to some popular machine translation language pairs, ChrEn is extremely low-resource, only containing 14k sentence pairs in total. We split our parallel data in ways that facilitate both in-domain and out-of-domain evaluation. We also collect 5k Cherokee monolingual data to enable semi-supervised learning. Besides these datasets, we propose several Cherokee-English and English-Cherokee machine translation systems. We compare SMT (phrase-based) versus NMT (RNN-based and Transformer-based) systems; supervised versus semi-supervised (via language model, back-translation, and BERT/Multilingual-BERT) methods; as well as transfer learning versus multilingual joint training with 4 other languages. Our best results are 15.8/12.7 BLEU for in-domain and 6.5/5.0 BLEU for out-of-domain Chr-En/EnChr translations, respectively; and we hope that our dataset and systems will encourage future work by the community for Cherokee language revitalization.
Unsupervised Discovery of Implicit Gender Bias (2020)

Despite their prevalence in society, social biases are difficult to identify, primarily because human judgements in this domain can be unreliable. We take an unsupervised approach to identifying gender bias against women at a comment level and present a model that can surface text likely to contain bias. Our main challenge is forcing the model to focus on signs of implicit bias, rather than other artifacts in the data. Thus, our methodology involves reducing the influence of confounds through propensity matching and adversarial learning. Our analysis shows how biased comments directed towards female politicians contain mixed criticisms, while comments directed towards other female public figures focus on appearance and sexualization. Ultimately, our work offers a way to capture subtle biases in various domains without relying on subjective human judgements.
Condolence and Empathy in Online Communities (2020)

Offering condolence is a natural reaction to hearing someone`s distress. Individuals frequently express distress in social media, where some communities can provide support. However, not all condolence is equal{---}trite responses offer little actual support despite their good intentions. Here, we develop computational tools to create a massive dataset of 11.4M expressions of distress and 2.8M corresponding offerings of condolence in order to examine the dynamics of condolence online. Our study reveals widespread disparity in what types of distress receive supportive condolence rather than just engagement. Building on studies from social psychology, we analyze the language of condolence and develop a new dataset for quantifying the empathy in a condolence using appraisal theory. Finally, we demonstrate that the features of condolence individuals find most helpful online differ substantially in their features from those seen in interpersonal settings.