We were so looking forward to trying Herks, but unfortunately, had a not-so-great experience... we live a mile or two from the restaurant and thought delivery would be quick.  I ordered a pizza at 7pm and was told it would be an hour.  Considering it was a Friday evening, we were fine with that.  By 8:30, I called the restaurant and was told that our pizza was not there, so the driver must be on his way.  9:00pm, still no pizza... by this point, we were over it and just didn't want the driver to show up expecting to be paid, so I called again and was told they lost the order.  The guy on the phone apologized and offered to send a free pizza immediately, so I once again gave them our order.  9:30, the driver shows up and hands the pizza to us and apologized.  We weren't mad and totally understand that mistakes happen, but were pretty annoyed when we opened the box and saw they gave us a smaller pizza than we ordered.  Seriously?  Whatever, it was free... 2 hours late, but free (minus a tip for the driver).\n\nThe pizza was ok, but again, not what we ordered and it took 2.5hrs to get it.\n\nNot sure if we'll give Herks another chance.