Expecting a professional establishment? Expecting good customer service? Expecting to be greeted as you come in the door? Expecting to be helped in a decent time frame? Well, don't go here, ever. I've been to this place twice and both times were a bad experience. When you walk in the door, you're not sure where to go because the place is so sloppily put together. So naturally you stand, and you wait, expecting for someone to come and help you. Not the case here. The employees sit and have casual conversations while they should be helping customers. \nI stood and waited for almost 30 minutes both times.. The first time I was coming to buy cleaning solution, the second time, I was coming to get a piercing tightened. Its not like I was going to get some huge tattoo or something, my visits shouldn't have lasted for more that 10 minutes each, yet I was forced to wait and wait, to the point that on my second visit I gave them a piece of my mind and went elsewhere. \nAnd they have this disgusting leather couch that they have people sit on while waiting for their service, I'd suggest you not use it, you'll probably get AIDs.