The fact that 20 Lounge has only 3 stars, blows my mind. Perhaps it was that pesky Groupon they thought they should do which ended up just mucking up their Yelp reviews. Or maybe nobody gave them enough time to get some great nail techs and get settled in after opening their first store. If you haven't been back lately, I encourage you to give them another chance.\n\nSure, we almost broke up once about 3 years ago. I had been seeing a girl I loved - Brittany - then she left and went to open the Cardiff location. I felt lost, even went to Cardiff once while in San Diego to get my nails done by her again. Finally, I found a great replacement. Then SHE left and I was stuck with someone I didn't know. It was the worst manicure I had ever gotten and I called to cancel my 20 Lounge membership.\n\nI got a call back from the manager Debbie. I was a shellac fiend. She convinced me to come in and see her and let her give me a replacement gel manicure. I surely wasn't going to survive without redoing the manicure immediately so I gave her one last shot.\n\nI've found my new love. I've been seeing Debbie now for almost 2 years and I absolutely ADORE her. She does the most amazing gel and it lasts me 3-4 weeks. She knows when I travel we need to go shorter in length, summer is French, and winter she surprises me with fun colors or glitter fades. Plus, she's a blast to talk to and I want to talk to her!!! She's positive, beautiful inside and out, and it's like therapy and a mani/pedi all in one!\n\nThe place is so clean. It's beautiful. It's priced appropriately. There are no \"FUMES\" like the ones you take in while sitting at those other nail salons. You know which ones I am talking about...\n\nLet's talk pedicures. Sure it's a little different and awkward to stick your feet in a bowl vs. the massage chairs with bubbling hot water... BUT... my argument on this is that at least they aren't using a dremel to remove the gel and ruining your nail!!!! And there is no way they are going to recommend you need an eyebrow wax while you're trying to relax (HELLO!)\n\nI'll end by saying this: If you purchased a Groupon and live in Glendale, don't bother. However, if you are in the Scottsdale or surrounding area and haven't been back for a few years - maybe you'll give them another chance. I did!