My wife and I are from the Detroit area and are used to award winning Thai food.  Since moving to Charlotte we had yet to find a good Thai place.  We got some carry out tonight and after paying $35 for 2 small to average size portions I figured/hoped that the food would be worth the price.  I really wanted it to be great.  Not even close....\n\nI ordered one of the signature dishes, Thai Lover, and asked for it to be spiced HOT.  What I got was a bland Masaman sauce with zero heat whatsoever.  The vegetables were soggy and didn't seem fresh.  The chicken and shrimp were underwhelming as well.  \n\nMy wife got the broccoli w/ tofu. We saut\u00e9 fresh broccoli weekly in our house and know what fresh broccoli is...what she got was small dark little shrubs of broccoli with little to no crunch.  The brown sauce was basically a very salty soy sauce which made every bite a salty letdown.  The tofu was cooked decently but was mushy inside. \n\nI called them back after a few bites just to politely discuss the matter.  I was told by a manager that all produce is selected daily and prepared and all sauces are made \"in house.\"  She hesitantly offered to make us something else but we saw little to no hope that this place can actually produce authentic Thai dishes so we declined.  I stated that we would appreciate a refund and would be happy to return the food.  I was told that she would speak to the owner and call me back after dinner rush.  11PM...no call.  Not surprised.  This food was MAYBE worth $6-$7 per dish...$35!?!\n\nNeedless to say, one and done with Thai First Bistro.