Amanda calls the day of the appointment (Saturday) and abruptly cancels on a girlfriend and me after we had been anticipating this experience for weeks (due to Amanda's highly booked schedule). I tried calling her back but received her voice-mail. Finally two hours later her receptionist contacts me and is unable to provide a resolution to the scheduling conflict. I was told Amanda would contact me on Monday and despite it being President's Day I fully expected her to follow up so we could perhaps reschedule as quickly as possible. I am still waiting for a call from Amanda although the day is almost over. \n\nMy girlfriend and I purchased our facials through on of those \"deal of the day\" websites and I feel that because the service was already paid for Amanda did not consider us a priority for rescheduling. \n\nI have since received a refund through the website but I wanted to warn those out there who may take advantage of any special offers through a third party website in the future. Buyer beware. Situations may arise that you have no control over and you get bumped to the end of the line by the vendor.  I will be taking my business elsewhere and be more careful the next time I use one of these deals.