Working close by, I thought to give a try this Italian place today. Being a member of the Gourmet society club I made the call for a booking at 13:00 mentioning my membership and the happy lady on the phone made a note of our reservation. \n\nWhen we arrived at 13:10, the place was almost packed. It took them around 5 minutes to show some attention to us and take us to our table, which wasn't 100% clean (breadcrumbs, signs of pepper stuck on the wooden surface). \n\nWe never felt welcome - there wasn't even a smile, some courtesy, not even a simple apology when two salads and a calamari starter took roughly 25 mins to arrive. \n\nWhen we asked for the bill and mentioned the Gourmet society card, the abrupt mature waiter said that it can't be used during lunch time, with me adding that when I made the phone booking, I wasn't informed of that term. The waiter turned with a silent strict look to the lady behind the bar that was speechless (and must have taken the reservation), and after thinking about it for a few seconds, he finally said ok. \n\nFood wise, my Goat's cheese salad was ok, but I think iceberg lettuce is not the best choice for it. My friend wasn't that happy with her Caesar salad (tasteless lettuce), and she even said that the crouton felt plain. \n\nWalking out we saw two ladies looking desperately towards the inner of the restaurant waiting to be served soon, but that might take a while, I think. \n\nObviously, we are not going back...