I was SO looking forward to my stay at the Venetian especially since Venice was one of my favorite oversea cities and this is the closest I'll ever be to it in a while. My friend got us upgraded to the Bella Suite, which was really nice. I loved how all the cooridors and hallways were decorated as a contempory spin on the timelessness of Europe. (sighs) \n\nEverything was clean and in place, but hotel service desk were a little unprofessional. Our last day there, we asked for a late check-out and that was ok. But when us girls were getting ready, the circuits in the bathroom and plug outside the bathroom short-circuited. When my friend called the front desk to have them come fix it, front desk asked us if we wanted it fixed or if we were calling to just let them know. What does that even mean?! It would have to be fixed anyways and good customer service skills would have prompted you to say \"we will have someone come up right now to fix it.\" AHHH! And we had to wait about 30 min. before anyone showed up. \n\nI'm sure if this hadn't happened, I would be more satisfied. Oh Venetian, I really wanted to give you 4 stars, but it's still a nice hotel. The only other thing is that the bathroom area in the Bella suite has no lock.