Alright, I gave this place 2 visits.  Not one to write many reviews, but had to say something.  While the kiddos love the frozen yogurt, this place is just plain BAD.  I can't get over just how filthy this place is.  From fingerprints on the lighted pictures/posters and glass door, to completely gross seating (spilled frozen yogurt, fingerprints, damaged seats), not enough seating, to paint peeling off the walls, overflowing trash cans outside with empty yogurt containers, my wife and felt like we needed to take a shower after we left.  The floor seems dirty all the time - maybe the choice of material?  The staff is just not attentive, often talking privately behind the counter, in front of people.  They often disappear in the back, and when it's time to check out, with the line running long and the frozen yogurt melting the cup, they just stand behind the counter, unwilling to help.  The attire was, shall we say, 'varied'.   I never knew they gave out freebies until a mother asked a couple times that they wanted a sample before diving in, and then the staff hovered over them while they tried it.  It seriously feels like someone bought the place and decided to not manage it, and the 16 year olds working there are in charge.  To boot, with not much going on except eating, I was hopeful for wi-fi to check on a few things - nope... not available.  \n\nFull disclosure:  I work in customer service, and image, cleanliness, and friendly staff are high on my list.  This is the antithesis of a great establishment.  My wife kept commenting how depressing the place was.  I agree, and we won't be going back.\n\nBarbara G posted a similar review to this about a week ago, so I see I'm not the only one.  It just stumps me that such a new place could be run so poorly.  Definitely avoid.