Let me first start off by saying we did not schedule the maid service. We scheduled for the landscaping services. After emailing back and forth with one of the employees about what was included with the $50 a month fee we finally scheduled to have them come out to service our property. We were told that the $50 service included picking weeds, blowing out leaves, trimming of trees/bushes and cleaning up. Well Monday there landscaper came out and we walked him through the front and back showing him what needed to be done. Our backyard wasn't in bad condition at all mind you. Just had a handful of weeds, couple of bushes needed trimming an mainly just needed to blow out some leaves. Well he was here 45 mins, we noticed him start trimming some bushes so we thought perfect he's doing a good job. After he left we walked around and noticed he didn't trim bushes. Started one set of bushes then left some parts untrimmed and sticking out. Blew out half of the leaves. Didn't pick any of the weeds. He told me husband he was going to return with weed killer spray the next month. Left garage in bushes. I was very upset bc we not only gave him $50 but $10 for a tip. So $60 total and I felt like he didn't do anything. So we wrote an email to them just stating we weren't satisfied with the service. The lady replies back saying that we need to sign up for bi weekly service till our yard was perfect. We emailed back saying our home wasn't in horrible condition to begin with and that he just didn't finish. I then took photos and attached them showing her how our yards were left. I then just picked our weeds and cleaned up myself. Which defeats the whole purpose of why we hired someone. She finally emails back two days later saying oh we now see what your talking about. We will send him back out. We emailed back just saying we weren't interested in continuing service with their company. Terrible customer service and a waste of $60. Never again.