I used to love this place. When it first opened (when it was half the size it was now, and they had BYOB because they didn't have an alcohol license), we really enjoyed it. The servers were friendly and fast, and the manager walked around and checked on all her guests.\n\nWhat the heck happened? This was my go-to spot during weekdays around lunch, when me and the girls would go in for their lunch special (a salad and pasta or pizza for $9). Slowly, this place was going from one of my favorite places, to somewhere I would avoid. There is no reason to have rude, ignorant waiters who know nothing about the new items they've added to their menu, or how to use a register. \n\nDespite this, because it's so close, me and a couple friends went in to get the lunch special. We were seated immediately in a cool area under an air vent (thank God) and our drink orders were taken as a server (a young blonde girl) introduced herself. It took six minutes for our drinks to get to the table, while we watched her chatting with a guy at the bar.\n\nWhen we took our orders, I got my usual. I love their Spring salad, I always get it every time I come in, because it's always delicious - and the pasta martini, which my whole family enjoys when we come in. Our food came out quick, and our bill came out shortly.\n\nHowver, when we had asked for a split bill, she must have forgotten. We had all gotten the same thing (the lunch special and a soda) so we gave her our debit cards so she could split them up at the register. She brought back our bills to sign and return our cards when I noticed my bill said $17?! Umm, no?! I immediately corrected her, and she told me she would remove that from my card and replace it with my bill. I left a small tip and left.\n\nThe next day, I went on to check my bank account. Not ONLY had I been charged the 17 for someone else's order, but the additional 13.50 from mine!!!  THIRTY DOLLARS?! I called the manager and she asked for my reciept. When I explained I did not have it (she hadn't brought me one), she told me she could not help me, even though I offered to print out my bank statement. \n\nI doubt I will ever come back to this location. I much prefer the location in uptown, where the servers are friendly and out of high school.