Bad Attitude - Well, that about sums it up. I moved out to the north valley in July of last year and thus far have spent $1900 at this shop. On two occasions I have had to deal with attitude from one of the bike mechanics there - big guy with the beard. I took my road bike in today to ask a question and the condescending mechanic only made fun of how old my bike is - yep, it's a vintage 2003 model. Not the best bike in the world but it has been a great ride for 11 years.  He also felt compelled to tell me \"you really need a new bike but don't worry it won't make you any faster\". Here's the kicker, I did a race last weekend and decided I was going to upgrade before my next one in September. Sorry Bicycle Vibe, I'll be taking the $4K I have for my new purchase elsewhere. \n\nWhy do people have to talk down to others? Did that really make him feel better? Not only did he have a chance to make a great sell and win a customer, he had a chance to be nice to another human being. Does it really matter how old your bike is? It would be so cool to have a nice bike shop here up north, without the attitude.