Falls under expectations. Front desk staff is indifferent, feels like I'm at Target. I called in regards to a room change because ours smelled like acidic vinegar, and they said they'll either bring up fans or to come back down. Down we go, to find another huge line. I asked a front desk attendant who I should be talking to, he was rude in telling me the front desk lady I spoke to doesn't exist and he directed me to wait in the corner for his manager. Upon small talk with the manager that the front area is disorganized, he had no comment, just stayed mum. He threw my ID back unto the table and slid it towards me. No one took a moment to apologize for the inconvenience. Upon getting my new room key card, I realized the whole floor smelled like vinegar. Upon entering, the room feels like a Marriott Springfield Suites, you know one of those business extended stays, but no coffee machine :T If you're looking for a no-smoking, no casino hotel, I recommend the Trump, with a great view looking down from the north strip.