I stopped in here by complete mistake just this last weekend. I was in town to see my brother who lives just up the street and I was absolutely starving, so I popped in and figured I'd get a slice to hold me over till dinner.. First off, amazing customer service. I could not believe how well my wife and I were being treated. I literally had to pinch myself. This type of customer service still exists!?! The man asked my name (I think his name was Lou but I don't recall), he shook my hand and was ecstatic that it was my first time in to the restaurant. He gave me some garlic bites for free while I waited for our food to be ready.\n\nThen Lou called in to the back of the house and asked for a status on our order.. Then he turned to me and said.. \"Which car is yours?\" and I pointed to my truck out front and he says.. \"No problem I'll bring your food out to you as soon as it's ready\" So I head out to my truck and I wait a few minutes.. Lou pops out with our food and comes to the passenger side window. He thanked us again for stopping by and asked how the garlic bites were. We were still in shock from being treated so well inside, now he's at my truck window and didn't miss a beat. \n\nWe were so hungry we just pulled over in the parking lot and got to work eating the slices.. The pizza was fantastic. Usually when you buy a slice somewhere it's some flaccid greasy mess. But not at Casanova's. The mozzarella was great quality, the sauce you could tell was made fresh, and the crust was crisp on the bottom and just right all the way through to the end - not burnt, not too undercooked, not tough or soggy. \n\nSeriously if you're in Gilbert and you're near this restaurant go in and get a slice just to try it. You won't be disappointed. I'll definitely be back. This is the only place I've found in the valley doing pizza right AND customer service right.