Unfortunately, all of the reviews below are accurate.  I just rented a car last night at Thrifty and it took 1 hour and 45 minutes to get through the line to the one person working at the counter.  All of the other car rental places, with the exception of Dollar (right next door), had no lines or minimal lines that were moving quickly.  There is something seriously wrong from a management perspective if you expect people to wait in line that long (longer than the actual plane ride) to get a car.  Many people left the line or went over to other car rental companies to pay more for a car just to avoid the line.  I travel to Vegas frequently and consistently have seen lines of this magnitude with Thrifty.  Unfortunately, the price of the rental car lured me in this time. Never again. I will gladly pay more for a car from another company. The line and lack of adequate service made me miss my dinner reservation with friends. \n\nI highly recommend that someone from Thrifty Corporate visit this location to whip management into shape and create a much better flow system to be respectful to customers.  Until then, I recommend that you look elsewhere to rent.