Souper Salad always leaves you slightly dissatisfied. Not that I believe the competition is much better but there are some definite improvements that could push Souper Salad up a few notches. \n\n1. Clean plates and silverware. - we typically are left sorting through the stack of plates to look for one without cling on leftovers. This goes for silverware as well.\n\n2. More adequate staffing. - Every time we have gone to Souper Salad (which is quite often) we are forced to wait at the register for 2 - 10 minutes while the floor attendant carries drinks to seated patrons and removes dirty trays. There is one lady who has been working here forever with long brown hair. She seems to take on the majority of the workload. This last weekend there was what appeared to be a younger lady manager who seemed very uninterested in assisting at the register or anywhere else for that matter.\n\n3. Bread station refills - The bread is almost always empty or near empty forcing you to watch until bread is set out and then battle the other customers to get a lousy breadstick.\n\nI noticed that Souper Salad recently attempted a minor facelift. While under \"construction\" the place looked a bit like a crime scene and I half expected a chalk outline on the floor. The big reveal did not do much to make up for the cosmetic disarray. There were maybe a few new pictures added (no more creepy dancing veggies) but I didnt notice many upgrades other than that. Regardless, you get what you pay for and considering you can feed a family of 3 for less than $20 you can't expect 5 star dining, but I won't be giving Souper Salad a 5 star rating either.