9/2/14 - Others I have known have received spectacular bouquets from them, and so I decided to use them as well on two different occasions.  Both were funeral services, and both flowers were very disappointing.  The first was a $75 poinsettia for a holiday memorial, which didn't look as good as I could have bought in a grocery store.  The second was a funeral spray with yellow carnations and some huge sunflowers.  I don't like sunflowers at all, and don't think they belong in a funeral spray.  But I left it up to the florist to make the decision on which flowers to use.  Won't make that mistake again.\n\nUPDATE - 9/8/13 3.0 star rating 9/2/2014\nGot a very nice email from Dave, owner at English Garden Florist, who genuinely apologized and offered to make amends.  I appreciated his interest in my displeasure, and altho I have no near term need for flowers, he asked that I call him directly the next time I order.  With that kind of customer service, I will certainly give them another chance.