I've noticed that many, if not all, of the negative reviews here are from foreigners (would you really trust their opinions on what a great American sandwich is?), tourists whining about bad service/ambience, and the refined palates out there lol. Listen, it's a sandwich shop. A greasy one. If you wanted some gourmet experience, you could've gone down to the Capital Grill. This is a gritty little eatery in a gritty city, so appreciate it for what it is and its historical significance. And for Christ's sake, give the people that work here a break. It's hot in there and they're hustlin for you. They don't care about your beaming smiling touristy faces and your cameras and how you can't wait to try what you saw on some TV show.\n\nBack to the food...so far I've had the capicola and the pastrami. Capicola is sliced on the thick side (I'm more of a fan of the thin sliced Italian style that I'm used to in NJ/NY) so I'm partial to the pastrami. Double meat this bitch up. It's top notch. The cole slaw is fantastic, vinegar not mayo, adds the perfect crunchy bite. Fries are not crispy, but they're great on the sandwich itself. The bread is just ok, it's holding all the good stuff together. \n\nSomehow when you put everything together, something magical happens. It's def worth a try. Avoid the lunch crowds. Open 24/7. Bring cash and leave your \"I'm the customer and I demand stellar service\" attitude at home.