My wife and I went for dinner this evening as we have done many times before. While the dinner was fine and our waiter (who was also tending bar) was excellent our experience was ruined by the to go area of the restaurant.\n\nMy wife is the Store Manager of a national chain retail store and frequently treats her staff to lunch. On many occasions she has ordered a total of 6 pizzas to be delivered to the store the next day and it has never been an issue. Unfortunately tonight was different.\n\nShe asked the girl behind the counter for an order to be delivered tomorrow to the store but was told \"wouldn't you rather order tomorrow so it would be fresh?\". I am not sure if she thought we wanted it cooked tonight and delivered tomorrow but that was not the real problem. She went to the back to ask the Manager on Duty - Paul if they could deliver tomorrow and was told no. Since my wife has done it many times before she asked to speak with the manager. Paul came out and began to make excuses like I don't know how many delivery guys I have tomorrow, the other store may take some of my delivery guys, I already know I have one order,etc. If you already have an order than apparently you do what we were asking.\n\nSince this is the age of reality shows, and Metro was actually on one, don't you think that customer service should be crucial to a manager's duties? Paul made an issue out of a normal request. We than left Metro without placing the order and proceeded to another pizzeria and placed the order with them, no issues and no excuses.\n\nI doubt my wife will ever place an order with Metro again.