I'm giving it 3 stars because I have hope. Since \"The Daily Grind\" closed I have been looking for a replacement for my occasional coffee/chai stop. I'm not one to resort to one of the BIG name shops. I prefer supporting the more local ventures. So I stopped in on my walk in to work the other morning. It was empty but I was eagerly greeted as I made my way to the counter. I ordered the large Americano, and waited. As I waited I enjoyed the simplicity of the shop. I didn't see any sweets or treats to go with my java, and then I look down to notice that the espresso machine had a part being held up by a plastic cup that had crushed under the weight of this part and water was dripping on the counter. And I continued to wait. No one was before me and no one right after... \nI finally got my coffee and went on my way. Served very hot, as far as the flavor, ehh the jury is still out. \nSeveral of my coworkers have also tried to give these guys a chance but they have commented on how long it takes to just get a regular cup o'joe. A few of my coworkers have also complained about the sizes offered (the small is pretty small and the large is only medium at the other places). They then are willing to wait in the long line at one of the BIG names. \nAgain I have hope! I will give them at least 3 if not 4 tries...and we shall see...I would like to see them succeed.