I've been here a few times. Before i started vaping and recently to get some flavor.\nHoV was the 3rd shop i've ever been to. I arrived in the parking lot asking myself \"am i in the right area?\" The surrounding shops look just a tad bit old, and a vape shop would be the last thing that i would think to see. For me that is. I first walked in and there's a pool table where a couple guys were playing, had to wait as i didn't want to get in the way of someone's concentration. I find it nice to have a pool table. I proceeded to the showcases.\n\nHip music was playing and there were about 5 people huddling around the showcases, a few were testing flavors and the others were asking questions about a few devices, and maybe 3 or 4 people sitting on the couches. I was helped soon after some people left. As I didn't even have a vape device yet, and i was new and still grasping some information, i asked what would be the best starting kit. The person who answered my questions was patient and friendly and honest. If i remember correctly he pointed out a starter kit with a flavor would come out to 70 to 80 dollars, i found that quite high and decided to look elsewhere for a kit. I did kind of feel out of place there as everyone but me and a couple other people were acquainted and friends.\n\nThis was just my first experience here. Couple other more recent times i've stopped by were still just ok, I stopped by before maybe 2 weeks ago to look for rba's specifically a nimbus or igo-w to upgrade from my igo-l i had recently bought. They didn't have any in stock so again, i looked elsewhere. I came back another time just for flavors, which was recent. I was and still am a menthol lover. so i ended up buying cheshire for i believe either 10 or 12 dollars i don't remember, but it's average pricing.\n\nOverall the service can be good, the people who helped me were patient and friendly, they do tend to leave and do something else though, until i ask again or someone else, but other than that, it's ok.