So disappointed.  My husband and I decided to have a little stay-cation because I am 8 months pregnant with twins.  Upon a riving to the hotel we were under the impression we would be greeted by vallet. Surely one of the great hilton hotels would have someone to park cars on a busy Saturday afternoon.  NO there was no one outside. Secondly the front desk gal was very friendly.  Good greeting she educated me on the package my husband had bought as I checked us in while he was parking the car. After I checkled in  I looked for someone to help me with our bags. Again no one there to help. So With a luggage cart in hand I found the elivator....ok so now you are telling me there is not even someone to help me get this thing to the 8th floor . When I got to the room they key card  that i was given didn't even unlock the door. So that meant toting the same bulky luggage cart back to the elevator back down stairs though the lobby. While 8 months pregnant mind u. I had it. I called my husband he came up to the room and went down stairs to get a new card. I checked out the room nothing extraordinary.  But I was jus ready to relax except I found old french fries in the couch and a dead fly on the bed....we will not be returning to the hilton.  For 200$. This has been a craptastic experience.  I really wish I had jus booked a room at the Sheraton or the local holiday inn.