The wife and I used to come here on a regular basis for the past 2 years and really liked it. So much in fact that we brought others with us. In that time there was once that we sent our food back because it was so overcooked the egg was hard as a rock. When Lou came over he could have cared less. So we just let it go and figured he was having a bad day. Skip to about 2 months ago...we were at breakfast again and ordered our usual eggs Benedict. The waitress was Priscilla.  She was quite pleasant but little did we know.\nAnd we ordered as we always did...very softly poached eggs. We'll the eggs came again hard as a rock.  We told her and she said she'd get the owner.  Out come Lou and he proceeds to tell us \"we'll that's the way you ordered them\". He was such an angry SOB and took no responsibility for anything.  Priscilla comes back and proceeds to say to me,\"do you need anything pops\". I looked at my wife and we were so shocked to hear someone speak to me that way. What a smartass she was. We vowed then we would never go back. As we were leaving, I voiced my opinion to the gal at the front door.  And what do you think she told me....Priscilla was Lou's sons girlfriend. Now it all makes sense. Lou takes absolutely no responsibility for any wrongdoing in his restaurant. There is no way in hell he would comp a meal let alone apologize for the mistake. He is an ornery old man who needs to retire....he is not a people person and is a horrific example of an owner.