I'm not really sure what all the hype is about this place. We read all the raving reviews, watched the appearance of this place on Man vs. Food, and were pumped to go. Maybe our expectations were too high. We waited in line for 45 minutes and our waitress was less than welcoming. She finally came to get our drink order after almost 10 minutes of us being there. We were chatting and the menu is huge, so we didn't know what we wanted to order yet...if looks could kill!!! Our waitress was obviously not happy about that. Once we finally ordered, it took a good 30 minutes for our food and this is how it went: Waitress comes to table, drops off my fiance's food and doesn't say a single word. I sit there with no food, wondering where mine is with no waitress in sight. After 5 minutes, I tell my fiance I appreciate his kindness, but his food is getting cold, so he digs in. 5 more minutes, the waitress finally comes and drops my food off along with the check, never asking if we had everything or needed anything else. We eat our typical diner food (huge portions, though), pay our bill, and never looked back. \n\nMy theory is that the line is so long because it really does take forever just to get any sort of basic service here.\n\nI was also horrified to read the food inspection report, especially seeing that they failed like 3 times before they actually passed. The sad part is, after being there, I wasn't really surprised at all. So if anyone has any good recommendations for Pittsburgh's actual best breakfast at a place with better service that is clean, I would really appreciate that! This just wasn't it for me, but to each their own.