Been a big fan of this restaurant since I moved to Vegas in 2010. Even though the service was not the best, I was able to overcome that with the food. It's very unfortunate to say that I finally have to say no to this restaurant!!! Made a reservation for dinner, party of 8 for my mom'a birthday. When we showed up the restaurant was full, and apparently they forgot about our reservation. We waited for almost 15 minutes, no one came to apologize for the mess up, and what really pissed me off and finally decided to walk out of the restaurant is when I told the the owner about what happened, he replied and said regardless if we made a reservation or not, they are too busy, if they don't have a table ready for us, we just have to wait! In my mind: \"&@&!/'\u00a3\u20ac]\" this is definitely not the kind of reply to any guests at any restaurant!! How rude and  arrogant, not to mention I coordinate our company dinner at this restaurant once a month and spent over $300-$400 each time and the owner recognized who I am. Apparently this restaurant is careless for any customer service or loyalty guests!! There's a new Yun Nan restaurant at the 99 ranch plaza one block away, for those who also had experienced the \"customer service\", I heard this new place is not too bad, will check it out!