I have been here twice and my first experience was pretty pleasant although I kind of felt like I was being watched closely by the security guard, like I was going to steal something. It made me feel very uncomfortable and if I was ever going to steal any thing from that store it would have been the nail polish which was located at the register. There really is nothing in here I couldn't live without but I did find a really cute cardigan for my nephew. The employees were pleasant while they were checking me out but the whole time the security guard stood by the register watching but not watching (if that makes sense). Really ackward!\n\nMy second visit (same day but later) was to exchange the cardigan I bought for my nephew for a bigger size. There was the same security guard standing around and only one worker who told me she was a new employee. I let her know I just needed to exchange the cardigan for a bigger size and she told me that she couldn't do exchanges or returns and I would have to wait for the store manager to get back from her lunch. I asked how long and she said about 15 more minutes. So I went back out to my car and sat for 20 minutes just so I could exchange this cardigan! I was upset that I had to wait so long just to do an exchange when I bought the cardigan earlier in the morning. Although the store manager was polite when doing the exchange, she never apoligized for making me wait around for 20 minutes.\n\nHow can you leave an employee on their own when they do not know or have any authority to do exchanges or returns?!\n\nIt will be awhile before I ever go back to this store if ever.