On Easter weekend, we called Animal Inn regarding their rates.  They informed about their price but failed to tell us about an additional rate being that it's Easter.  They did however, remember to tell us that they close early on Easter Day.\n\nWe brought our Tibetan Spaniel there and she absolutely did not want to go in.  The workers are not friendly and/or accomodating at all.  Terrible service all the way around.  We asked them why they couldn't tell us that there were extra fees over the phone when we called and they just said \"well that's how it is\".   We would be happy to pay the extra money, but not when they intentionally fail to tell us to accomodate their business.  \n\nUpon picking our dog up, no one greeted me as I entered the door, so I stood there waiting as they were all staring at me, until someone had the descency to acknowledge a customer.  They were rude, very unfriendly, and did not seem to care about the animals.  \n\nOur dog seemed a little traumatized after we brought her home to bathe and feed her.  \n\nI DO NOT recommend this place to anyone!