My puppies first grooming experience a nightmare!!! Came to get my malshi puppy groomed for the first time and she came back nothing like we had asked! My puppy is half Maltese and shihtzu so her breeds coat is that of a shihtzu. We told the groomer that we wanted a \"teddybear cut\" and even pointed to the picture of a Maltese with the exact cut on the wall. The groomer told us that she would do that cut, however nearly 3 1/2 hours later we come back to find our puppy sloppily cut.. The groomer had shaved down all of her hair around her muzzle! That is not a teddybear cut! Any groomer should know that a teddybear cut requires you leave the length of the muzzle around and round out the face around the jaw line. She then left all her hair around the body long and cut her legs very thin at the bottom. My poor puppy looked absolutely awful. The groomers reasoning was that my puppies hair needed to grow out evenly so  \"she\" decided to shave her muzzle down. Of course my puppy had plenty of hair around her face and muzzle to be able to wear a \"teddybear cut\" .. I was livid. I ended up buying my own pet clipper set and shaved her down more evenly, however her face now looks like a poodle, and now it will take months to grow back! She also had knicks from the clipper on her stomach, and long patches of hair randomly around her mouth. Absolutely ridiculous ! I will never have my dog groomed there again!!!