As others have said, it was pure evil, and not in a good way.  Came here on my 30th birthday because of the Vegas Power Pass.  As someone in the service industry, I might try a little harder (or at all?) to make a person's special day special.  Or at least to not ruin it.  This apparently completely missed the PH staff, who delivered the same lackluster (at best) service that they provide every other paying customer (who needs them, right?).  The wait was atrocious (seriously- for a tip, I almost felt like writing \"You owe me 2 hours of my 30th birthday back), the drinks stayed empty (after they finally showed up, that is), and most of the food, once it did arrive, was wrong.  1/4 got his food correct, 2/4 got her vegetarian dish with meat, 3/4 (that would be me) got my salad with the wrong dressing, even though the waitress wrote down my request, and when I got the new salad, it wasn't tossed.  When I pointed this out, the waitress told me with quite a bit of attitude, \"You asked for it dry.\"  Um, no I didn't, I just asked for bleu cheese instead of shitty thousand island on a COBB salad (oh wait, it's not a cobb because even though it was like $15, there was no avocado!).  Anyway, 4/4 didn't even receive his burrito until like 7 minutes later.  Really.  The food was actually pretty tasty, which was the only redeeming point of the entire experience.  Paying was another hour of my life lost, as the waitress didn't ring our payment correctly and then had to find a manager to reverse the charge on my credit card.  I seriously considered just leaving the card and deactivating it (I have another).  She came out just before we completely left in anger.  It really did take over 2 hours to have lunch for 4 people.  It really wasn't worth the time it stole from my life.  The next day, we forfeited the $10 PH credit on our passes.  No tip was left by anyone in our party.  As far as I'm concerned, they're lucky we paid at all.  Don't waste your precious vacation time.\n\nOn a side note: the bathroom also sucks.  Two stalls?  Really??