They have an amazingly primo location, right next to ASU and all those local businesses.  They actually have a good amount of seating and easily accessible parking!  This alone practically makes the place 4 star worthy.  What nails it is the staff.  Everyone has been professional, friendly and super helpful.  I've seen folks who forgot to take all their cream cheeses, and they'll remind them they are entitled to them in the deal.  So many places would just let you leave.  \n\nNotice I haven't mentioned their food yet?  Well, there is a reason. It is 100% ok.  I've never gotten anything bad - ever.  But nothing has been great either.  Average menu options, with some nice choices.  Bagels are ok, but nothing to write home about.  One of my favorite things is that for a sandwich you can upgrade your bagel to a wrap, artisan bread or a \"softwich\" which is like a bagel but softer and square.  \n\nIt's never going to be a bad choice, and the super service will have you leaving with a smile on your face.