Hands down the worst restaurant in Surprise. \n\nThe only reason we came here tonight was to support a fundraiser for our school's PTA. TGI Fridays promises a 20% return for everyone who turns in a flyer to their server. That would be great if people weren't leaving left and right prior to being served! I personally watched 4 tables of our families get up and walk out after waiting at least 15-20 minutes just to have their order taken after being seated. That is simply outrageous and unacceptable. \n\nThe same girl who forgot about seating us back in November tried to INSIST that my 8 month old baby sit in a booster seat because they can't put the high chairs out in the aisles. I told her I needed a high chair and to sit us at a table. She kept trying to seat us in a booth and told me again about the whole high chair in the aisle policy. I told her I don't care what your policy is, my 8 month old needs a high chair.....so we got seated at a table and she told me again no high chairs in the aisles. I don't know if she is just dense or what but given that she still has a job there after the crap job she did back in November leads me to believe she must have naked pictures of somebody to still be working there....or they just don't give a damn. Silently, I pushed a chair to her and took the high chair from her and seated the baby in it pulling it next to me so it was out of the aisle. She goes \"ohhhhh...that's smart.\". O-M-G.....\n\nI hung in there because it was for the school, but honestly, we should have left as well because we waited 15 minutes for our drink order to be taken after the saga with just being seated. Drinks came and we placed our order. We ordered the Chicken Quesadillas to start, lobster ravioli for my son and a club sandwich with a side salad for me. The side salad came out first which puzzled me and concerned me that the waitress forgot our appetizer. I said nothing though and about 10 minutes later, the quesadilla came out. It was overdone and had that burned taste to it though it wasn't burned in coloring. I think the quesadilla maker probably burned the quesadilla before they made mine and I got to taste the remnants. It was overly saucy to try to mask the burned flavor...though it wasn't a very good job. :( The side salad was 1/2 cup of lettuce with a couple of grape tomatoes and 4 croutons. My son said the lobster ravioli was not very good and it tasted more like imitation crab meat to me when he gave me a taste. It also didn't come with the bread stick that was advertised in the listing. *sigh* It's for the school though so we hung in there....and waited 25 minutes for our check. Literally. We watched people waiting to have drink orders taken, waiting for their checks, waiting for their food...and mostly a whole lot of waiting.  It wasn't just our server who was slow...the entire restaurant seemed to be in a time warp! It was un-freaking-believable. I asked to see the manager, and quite honestly, I'd still be waiting for him because he never came by my table. Waitress finally came back and said, \"You don't want dessert, do you?\" Wow......but we ordered dessert to go just so we could get the hell out of there and up our bill for the school's benefit. It was the very first time I've ever gotten a to-go cup of ice cream with the dessert but I digress. \n\nI doubt our school did very well in this fundraiser due to the horrendous service that everyone experienced. It was the hardest earned 20% I've ever given. Next time I'll just make a donation to the school rather than go through that disaster of a dinner again. This TGI-Friday's should be ashamed of themselves. They taut that they do these fundraisers right on their tables but they are no where near equipped or capable of benefiting these non-profits and schools. Shameful!