Initially, I was really excited to spend Valentine's dinner here with my honey; however, I cannot think of one thing I liked about this place.  \n\n1. The food was less than mediocre with numerous mistakes from the kitchen.  \n2. Their fondue (a big reason for why we came) was terrible - poor quality chocolate, old accompaniments. \n3. The servers were delivering plates to the wrong tables.\n4. The atmosphere was confused, resembling what I can only describe as a cafeteria/nightclub.\n\nI normally don't have such harsh judgements, but this place was really that bad.  My review is not just based on our night at the Sugar Factory, but what those around us were experiencing as well.  With the quality of service and food being less than par, unfortunately I will not be returning.  I really hope this poor experience is only true for their Town Square location.  Maybe their Strip location is better.  \n\nI will say that I did not get to experience one of their goblet drinks (which are HUGE).  I would consider going to their Strip location for drinks at the bar.