ok -- so it's a dealership service center right?  just a GM corner of the world to take your money and leave you 'needing more' (more money or more repairs) ....right??   NOPE!  \n\nLund has always taken GREAT care of  my car. I have a little Saab and well, truth be told, it's needed a few repairs, one being pretty significant ....regardless i still LOVE MY SAAB!  \n\nEach time I have taken my car in, the service writers (Phil / Steve) have been GREAT!  They are helpful and know the vehicle -- they always makes sure i'm in/out of there as promised.   Their estimates are fair (i've compared them with others!!) and actually Lund tends to come in even less than they originally quoted.  Not sure about you but i'd rather be happily surprised with a smaller bill.\n\nWhen I pick up my car, I get a very detailed walk through of what they serviced, what i need to look out for, etc.  I also always return home in a very well cleaned car!  (nice little perk!) \n\nPrior to the economic bust - they gave me a free rental car each visit (all varieties of Saabs and even a CTS). That totally ROCKED ...but now, they only have the van service, which is still good - prompt, clean and courteous. \n\nThe waiting area has a variety of drinks/ snacks and tv / magazines to keep you entertained. Not the crazy \"spa, movie theater, yoga, tech center\" auto mall thing --but it serves me just fine!!  Always a danish or a bagel to be had -- even cookies / ice cream and pop corn !!! (ohhh it's a party over there!!)  hehehe \nbut seriously, i don't need to have my car repair bill to be more expensive so it can cover the yoga instructor or the spa service expenses -- i just want my car taken care of.\n\nMaybe it's a Cadillac Hummer Saab thing - but  I am a LOYAL LUND fan!  \njust sayin