TERRIBLE TERRIBLE SERVICE!!!!!! \n\nI understand no one will be happy to get their car towed, but this place is a joke. \n\nI was also one of the victims at Firefly (separate night from the previous review..)  15 of us got towed at Firefly, when there was only 2 8.5x11 signs on a light pole outside of an abounded building, NOT near the parking.   I was parked in a spot labeled \"Visitor\".  If this many cars are getting towed everyday, that says something about their communication about parking there. \n\nThis place only takes cash (so they can probably pay a chunk to whoever else is part of the parking scam at Firefly..) and they charge $7 ATM fee.  \n\nMy license was in my car, in my purse, and they wont let you go to the lot to get it, someone brings it out to you. \n\nThe manager at this place told me Firefly has been doing this for months.  And that Firefly wont pay to use those parking spots, so the owner of the empty building next door tows the cars every night. \n\nI finally get my car-- IT HAS A BLUE SCRATCH ON IT!!!  It is about one square foot that was NOT there the night before. They had me fill out a piece of paper and said the \"claim team\" will contact me... . it does no seem promising..I am still waiting for that call. \n\nI mean what tow company will pass up the experience to tow cars, but this place is SHADY!!