I had been really excited to stay at the Luxor. I specifically requested a room in the Pyramid. As soon as we arrived the concierge service was rude and took forever, I also couldn't get past her enthusiasm for Obama with her \"flair\" of him all over her clothes, okay we get it sheesh. We had already ordered the room but now it wasn't available so we had to take another room. We still got a room in the pyramid, so we found the correct elevator and started our journey to our room. The elevators need a serious upgrade. I understand how the elevators work and I also understand they can be alittle jarring but the fact that they are very noisy, paints chipping, sign holders and mirrors are broken and not replaced and it sounds like your in a gold metal box that seems like its going to fall apart doesn't make you feel very confident. When we arrived to our room it was dark and smelled sort of musty. Not to sound cliche but the decor is very tired and very used. The beds were okay, the television was poor and the plumbing in the bathroom was terrible. Our shower filled with water after being in it for 2 minutes! The bathroom door had horrible water damage on it (wonder why). Anyway I wouldn't stay in this hotel if you paid me! Terrible service, over priced for what you get. I think I'd have a better stay in the REAL Pyramid.