I made the mistake of coming in during the lunch rush. It was my intent to treat a colleague with very specific tastes to lunch. When we arrived, the line was twelve people deep, so our assumption was the food was worth the wait.\n\nAs we waited we noticed the manager or owner take a person out of line and personally take and expedite her order. At first, I thought he was trying to speed service. The woman in front of us commented, \"if I were in tight spandex maybe I'd skip to the front of the line too.\" Sure enough, the helpful employee did not take anyone else out of line to take their order and stayed chatting with the young woman until her smoothie came.\n\nMeanwhile, my associate noted prices were higher than she really wanted to pay for a smoothie or lunch. Since we were already waiting and the lunch hour was winding away, I reminded her I was treating.\n\nAdventurous, I ordered the ostrich burger with tofu fries. My companion ordered a smoothie and a make your own meal with salmon and rice. By the time we paid, the helpful manager had long since seen his prey leave with her smoothie and was sitting alone at her table on his phone texting or maybe yelping. \n\nWe waited to take our food to go. As we waited, we both cringed hearing the cook at the grill sneezing. This is incidental as I'm sure he was sanitary about the sneeze, but it's still not something you want to hear as your food's being prepared, and it bolstered a so far unsatisfactory experience.\n\nWe eventually received our order and rushed back to our office to eat.\n\nMy coworker's first comment in the car? \"This smoothie is terrible. I can get a better one a Whole Foods for half the price.\" \n\nWe waited till the office to start in on the rest. My ostrich burger wasn't bad. This was my second ostrich burger ever and it ranked top two. The tofu fries were actually pretty tasty. \n\nUnfortunately, my coworker's meal wasn't as tasty. Already unhappy with the smoothie she asked me to taste her rice. The rice was still uncooked. The fish on the other hand was overcooked. For the rest of the day all I heard her say was, \"that smoothie was not worth nine dollars\" and \"how hard is it to cook rice?\"