I've eaten at Dragon-I a few times and I have mixed reactions.  The food has generally been pretty good.  We've gotten two dishes-- beef pho and a rice stick noodle saute dish-- that have both been consistently excellent.  A glass noodle dish was not good at all and a lemongrass chicken wing appetizer was just ok.  \n\nIt's a bit annoying that they're still not serving all the dishes on the menu, including several dishes that are prominently featured in pictures in their menu and on the signs that they put up before opening.  The steamed seafood egg cup and stuffed angel wings are the most blatant offenders here, but they're also not serving any of their curry dishes or sandwiches.\n\nThe real problem, however, is the service.  The people who work at Dragon-I are, without exception, extremely nice, friendly, and seemingly hard-working.  However, it seems like most if not all of them have never worked in a restaurant before.  They really don't know what they're doing, and it shows.  They don't know the menu, don't know how to greet and seat customers, and don't know how to insure that orders are accurate and complete.\n\nI have no doubt that the people they have working there could do a really good job, but they really need to look at their management.  There's a certain level of disorganization right now, as evidenced by the page of the menu that has (in very large font) what is clearly a series of abbreviations indicating edits that should have been made to that page.  That means that someone forgot to look at the proofs.\n\nIf they improve service, this will be a solid four-stars.\n\nEdit:\nIt's been a few weeks since my review, and I'm downgrading this place to two stars.  The food is still fine, but the service is simply unacceptable.  When you make a mistake, the first thing that you should do is apologize.  That hasn't happened twice now, and it's incredibly annoying.  There are seven reviews for this restaurant and if I'm not mistaken every single one mentions some kind of service-related issues.  \n\nTo the owners of Dragon-I: If you're reading these reviews (and I wouldn't be surprised if you aren't), what you need to do is hire a competent manager ASAP.  Train your staff. Institute some actual procedures.  Make at least some attempt to actually get dishes out to a table at the same time.  I will gladly raise my review if you can raise your standards to those of any semi-competent restaurant.\n\n(One more thing: they just ordered a bunch of drink menus that say \"Dragon One.\"  Jesus Christ, guys, learn to actually look at the proofs when you order something.)\n\nEdit 2: Service has been better the last few times I've gone in.  I'll bump it back up a star.\n\nEdit 3: Virtually every time I go to Dragon-I there is something wrong with my order.  This is incredibly frustrating, since the food is pretty good.  Back down to two stars.