I had such high hopes for this bakery when I moved into the neighborhood last year. I've made quite a few visits there and I think I will not be returning.\n\nFirst, the service. EVERY time I've gone, without fail, I have been put off by the service. There are usually 3 or 4 people behind the counter, just awkwardly STARING at you as you browse the baked goods. They either ignore you completely or try to rush you into choosing, either way I always leave feeling like my business inconvenienced and annoyed them. \n\nSecond, the food. Honestly, it's just not any good. At all. Cookies, bagels, muffins, pastries, bread...they are all pretty bad in quality and are WAY overpriced. I've gotten, and will continue to get, better quality products for way less at the Bashas bakery 2 doors down.\n\nToday was the last straw. The rather rude employees actually made comments to each other about another customer as soon as that person left the store. I couldn't even FINISH some of what we bought today which really says something. Never in my life have I ever left a sweet treat unfinished! And my loaf of \"fresh sourdough\" was stale and completely tasteless. I have no clue how they've been in business so long, or how they've gotten so many glowing reviews.