I know lots of people love this place but for me it is mediocre at best. I have been here five times or more and had high hopes each time and each time disappointed. \n\nToday I had the California club sandwich with chips, fruit cup, lemonade and macaroons. Other visits I have had breakfast items and their \"famous\" Nutella latte. Everything I have had has been bland and over hyped. I asked for no cucumber and an extra side of aioli on my sandwich today and brought it home to hopefully enjoy. Well to my disappointment there was extra cucumber and almost no aioli. I had to put mayo on it so it wasn't horribly dry. There was a lot of meat which was surprising. There was almost no cheese or tomato. The chips were delicious but too thick. \n\nI moved onto the lemonade and which I was looking forward to because how can you mess up lemonade. Well it was not fresh squeezed or fresh anything. It was clearly some kid of powder and not good at all. The macaroons were the only thing that could have saved my lunch. They looked exactly how macaroons should so I was excited. One bite into it and I was not thrilled. I had lime and raspberry and they both tasted like chemicals. You couldn't tell the two apart! The last time I was here and had the Nutella latte I was disappointed because it didn't taste like anything! Very bland food and artificial tasting drinks and sweets. \n\nThe service wasn't good either. The guy putting the order in was rushing everyone and obviously didn't put the orders in well. Everything took over 15 minutes to come out. I have already given this place too many chances and won't be back again.