Shortly after my last review, the owner of R Salon reached out to me.  He was very apologetic about the service I received the first time around and acknowledged that the poor service was partly due in fault to the surprisingly high volume of living social vouchers that were sold.  He did speak with my nail technician regarding cell phone etiquette when servicing customers.  \nI was impressed with the fact that he reached out to me to begin with.  I could tell that he played a very vital and active role in his business.  I returned to R Salon several weeks later for a facial.  I saw Carol Kelly, an aethesician (sorry if I butchered the spelling) for 20+ years.  The service with Carol was stellar from beginning to end.  She was very engaged in learning everything about my skin (problems, areas of concerns) to even things in my lifestyle that would affect my skin (eating habits, vitamins, skincare routine).  I was very impressed by the length of time she spent to give me really great advice to help out with my issues.  On top of that, the facial itself was of course superb!  She meticulously extracted every little bugger and used a fabulous soothing mask after.  My skin was glowing from the time I walked out.\nAll in all,  I am very pleased that R Salon reached out and urged me to give them another try.  I will definitely be going back to Carol for another peel and/or facial.