I travel for work (entertainment) very often... Location is great to catch a sports game as the Diamondbacks stadium is across the street, the Suns basketball arena is across the street as well, not to forget the convention center is only steps away. Valet and bell hops were very attentive and kept the flow of traffic moving. Front desk was knowledgable about the surrounding area and always acknowledging people with a smile. Housekeeping was nice about privacy and not nagging about trying to clean your room like other hotels, but they were on your floor through the morning if you needed any items. Although I didn't use the pool and spa, it looked super clean... The fitness center was fully stocked and clean with ample space and equipment to get a good workout in. The security guard on site was very friendly and helpful. Elevators were fast and abundant. Last but not least, the rooms were of normal Hyatt quality. Clean and a typical hotel standards. Honestly I felt like I was at home here just without a kitchen. I would definitely stay here again! \nTip: if you're a member of the Hyatt's rewards, you can get a day or two of free Internet access...\nTip2: there's an Enterprise at this location if a car is needed...