Disappointing.  A nice hotel with great ammenities.  HOWEVER, slow elevators, understaffed, poor service, and you do not get what you pay for. \n\nMoorea pool was a nice pool, however it took FOREVER to get drinks, food, salads, and it wasn't even a busy weekend.  Took a half hour to get salad dressing so i could eat my salad that got hot by the time it arrived...actually i had to find a manager to get it for me because my waiter never came back?  \n\nI expect better service and better management solutions when things go wrong at a hotel.  When you pay top dollar for service, I expect to get it. The HOliday Inn Express has better service than this hotel.  \n\nAFTER we checked out, 2 people in our party had to call back to fix their \"over charging\" at the pool and for the hotel room.  So, even more time wasted on the phone after we left to get that taken care of which still took several phone calls to get it resolved and waiting on hold for 30 minutes before someone would answer.\n\nOverall, I would stay somewhere else.  \n\nPS - when this hotel says that you are getting a King bed you are actually getting a Queen bed.  When they say you are getting a Queen bed, you are actually getting a double bed.  Not sure why they need to falsely advertise your bed size, but it does make a difference when you plan to have people share a double bed! Gets a little more cozy than desired.  The Palms Hotel does the same thing.  If the \"vegas standard\" is smaller than real life then why don't they just say it?