I think this place has a bit of an identity crisis. It's either a fast casual restaurant or its a sit down restaurant. Unfortunately they are charging sit down prices for a fast casual, serve yourself environment. \n\nThe food was decent, but two kabobs dinners and a drink, which you have to get yourself was almost $28.  Wait, now that I think about it, one of the orders was a combo and we never got the onion rings (only choice because they ran out of fries).\n\nFor my liking, the music was a bit too loud. I also found the menu to be a little on the big side and pictures, as someone else mentioned would be a huge help.  A mediterranean/Indian place that serves great burgers could probably work, but you may want to advertise them a little more. Maybe a burger with these flavors and toppings could work to. \n\nAnother suggestion, I saw that the owner felt  it necessary to respond. When you do respond in such a way, it comes off as negative and makes you and your restaurant look bad. There is nothing wrong about being passionate, but I would respond a little differently. Something like \"I am sorry your experience with us did not meet your expectations. We will take your feedback as we continually strive to make our restaurant a better dining experience.\"\n\nI'm a fan of small business and I hope this one succeeds, but there are quite a few places in town to get good kabobs and Indian food.  I think once this place figures out exactly who they are, they can succeed.