There are pros and cons to this nail salon. I read the reviews before going. I will say that they were GREAT when it came to accepting our service. A friend of mine came in from out of town for the holiday weekend and didn't realize that nail salons may be closing early for the 4th of July. When we originally asked of they were open, we were told to come back the next day. Then, as we were leaving, we were told that we would be seen. I was greatly appreciative. \n\nI can't fault them for doing our pedicures and manicures at the same time. It is highly uncomfortable to twist and turn while someone is working on your hands while another is working on your feet. However, they were nice enough to do our manis/pedis when they were already ready to leave. I can understand why they did this process. \n\nMy friend had acrylic nails on and asked to have her hands soaked in acetone so they could be removed. They didn't soak her nails; they pretty much ripped them off. She was near tears. Her fingernails were left very tender.\n\nOur pedicures were okay over all; however they use the \"cheese grater\" on feet. This tool is illegal in California because of all the bacteria it can produce and carry. Luckily, they didn't over use the tool on our feet and we didn't get scratched, cut or anything, but the possibility is still there. \n\nMy manicure was mediocre at best. I wasn't very impressed and later got another manicure somewhere else. My friends manicure was quite painful for her. After having sensitive nails from them ripping off her acrylics, they drilled her natural nail even more. Yes, it's part of the process, but they weren't very careful with her. \n\nThe Pedicures were great (minus the use of the cheese grater), the hot stones were a nice touch, but the stones were almost too hot. If left in one place for too long, it burned. \n\nOverall, it was an okay experience. Chalk it up to the last minute walk-in or what have you, but I will not be going back to Diva Nail Spa.