Last night was one of the worst dining experiences I have ever had at a nice place like this. \n\nSteak and lobster. \nFillet rare when ordered medium. \nLobster was barely warm and bland. \nThe service was less than expected too. \n\nWhen I asked for some assistance with my undercooked food the server said it was rare not even med-rare let alone the medium I ordered and took it back. \n\nThey brought back the same cut up piece of meat that we dissected together at the table to confirm it was undercooked before we sent it back to the kitchen. \n\nWhere am I at Sizzler or a fine dining restaurant? \n\nIt gets better. After complaining about serving me scraps the manager asked if I would like a whole new steak. I told her yes, the first time maybe but not after 20 minutes of this! \n\nAt this point the lobster is gone the sides are almost gone and I didn't come here and order steak and lobster to be forced to eat one item at a time. \n\nBring a new plate all together the way I ordered it. Remember this wasn't even close. Two stages off on your cooking temperatures. The center was slightly warm or even room temperature you blew it!\n\nI opted to just cancel the steak. My son was done eating and as mentioned most of my other dishes were finished also. \n\nThen the bill came and they charged me for the sauce that I was not able to eat because I had no steak! Now this morning I noticed they have charged me full price for a lobster dinner vs. the add on price of 39.00 for lobster to be added to any meal as the menu clearly states. \nHence steak AND lobster. \n\nMy wife and I enjoyed this place several years ago and enjoyed it so much we dined their two nights in a row. \n\nObviously chef Kenneth Fazel was either not running this place at that time or if he was in fact the chef during our previous visits he must have recently taken up Smoking crack because it was a night and day difference from previous experiences. \nEither this guy doesn't deserve to be at these type's of establishments or he needs to clean house and start over!!!!\n\nI'm not talking about just blowing it on a steak. You guys blew it on several levels. \n\n\nA very disappointed local!!!!