I was excited about the awesome rates and packages offered by Palms Place. Upon entering the room, I was OK with the appearance and presentation of the room. It had a good view of the mountains, but the windows were terribly dirty, but there was a window washer doing the main corridor windows, however not the rooms.\n\nAfter settling in, I tried turning on the TV, however it would not turn on with either of the 2 remotes. I called the front desk and asked them to handle it while I went to lunch. I returned to 3 remotes and neither of them working. I called again to have the TV repaired. Maintenance personnel should up with a fourth remote, which did not solve the issue. He called for another maint. man, which showed up about an hour later, overall it took about 3.5-4 hrs to get my TV working. \n\nThe next morning I went to leave for my conference. As I got to my truck, I noticed my tailgate down. I closed it and noticed that someone had stolen my tail lights out of my truck, on both sides, cutting the factory wiring harness. This was on a Sunday, morning..so BAM!..no vehicle for me today. I filed a report with the security, which I was then given a report and the number for Risk Management. So on Monday I called, Risk Management (I still have not received a call back) and had to go search around for the parts to repair my vehicle, which caused me to miss portion of my conference..Oh, and while my truck was setting in the PP parking, lot, I guess the other patrons felt necessary to put beer bottles and other trash in the back of it. FYI..Palms Place and the connecting Palms parking lot has a lot of trash in it daily, definitely killing the curb appeal. \n\nWhile I was gathering paperwork on Sunday afternoon from the vandalized vehicle experience, I went to turn on the desk lamp. At that moment to CFL bulb literally fell out of it busting all over the desk. Onto Monday..\n\nI made reservations for Simon on Monday night for dinner, since it seems to be the flagship restaurant for Palms Place. We arrived early and went for drinks in the lounge. The female bartender brought a drink menu and never returned. She was at the opposite end of the bar doing squats or something as the other bartender totally had his back to us and was busy chatting her up instead of following up with his patrons. I literally had to walk over to the bar and ask for service as my attempts to capture their attention did not seem to be working. Finally it was time to be seated in the restaurant for our dinner appointment. They seated us by a party of 6, which wasn't bad and seemed kinda spacious. The waiter took our appetizer order of lump crab cakes and then later the main entree order. I had the rib-eye and my guest had the sushi sampler. Our entree beat the appetizer to our table and the guy looked puzzled when I spoke up and said, \"that's a little late, its suppose to be our appetizer\" as we were beginning to eat our main course. He didn't even respond, just looked at me and left it on our table, along with the menus/drink menus that were still in our way. My steak was cooked to order, however it lacked taste and seasoning, as well as the bland mashed potatoes. As we were trying to just make the most of the meal, the other waiters that were servicing the party of 6, felt necessary to keep bumping our table in hast, without an apology or an \"excuse me or I'm sorry\".\n\nOh, but on the bright side, the Otter Pop at Rojo lounge is awesome!! By the time I calculate the the cost of repairs, cab fees and lost time dealing with the issues I encountered at Palms Place, I would've been better to stay on the strip at other, more secure, well kept establishments.