I honestly can't say I've been to a worse cycle store. I've dealt with this place in both parts and service and they get nothing right. I've ordered parts that, after explaining in detail what I need, had the wrong part ordered. \"I know exactly what you're talking about.\" Famous last words. Common parts that they don't even stock. \n\nI took my bike there to have a service done. The guy told me there would be a wait because they have so much work ahead of my bike. I'm patient, but after almost 2 weeks, right when I'm about to call, I get a LETTER IN THE MAIL saying they DON'T HAVE MY PHONE NUMBER to contact me. I called them and they not only had a number, but the RIGHT NUMBER. I had to wait for something in the mail when these guys had my number. The service guy said it was some woman's number. I called my number from work. It was the generic computer voice. Yes, a female computer voice. \n\nWhen I called back a couple of days later, he said he'd been trying to call that number, but it still didn't work. Every phone I used reached my phone. Two days later, the one person in a motorcycle store who knows how to use a phone called me (same number) to tell me the bike is ready. This is THREE WEEKS LATER. To make up for it, they took a couple bucks off the bill. \n\nNow I have a motorcycle that I'm going to have to piece together after having to take it apart and learn how to FIX WHAT THEY BROKE. Loose hoses, incomplete work, garage full of pulled apart  motorcycle pieces. It was an expensive lesson to learn, but I will NEVER set foot in this place again and will steer any friend I have away from this DUMP.