A lot of these reviews talk about how friendly the staff is, but when I went yesterday (6pm on 2/26), I did not experience that at all. We weren't ever greeted or said goodbye to.  The first thing the cashier said to me when I went up to order was just \"hold on.\" Then she took my order (medium tea), then told me to hold on again, so she could finish doing two other orders, one of which was a smoothie. I literally just ordered tea and their tea comes in tea bags. She just left my cup with a tea bag in it on the counter while she went to make the coffee and the smoothie. Maybe it's just me, but I don't see why she couldn't just put the hot water in my cup.\n\nI do understand that it must've been hard since she was the only one working up front, but c'mon, you gotta learn how to multitask and do it with a smile on your face. If she at least greeted us or said something other than \"hold on\" and \"here you go\" to me, then I might've given this place 3 stars, maybe even 4. Customer service can really do a lot for a place and I just didn't experience anything good here. I will, however, be back in the future since this is one of the only coffee shops by my house and I'm always on the prowl for some study spots.