Think twice before ordering online or by phone from this florist.\n\nI ordered a $185 \"European Basket\" to be sent to a friend.  What was shown on their website was truly beautiful.  What arrived didn't even remotely resemble the photo.  I realize that florists reserve the right to make changes in an arrangement based upon availability,etc.  However, we are not talking about that here.  The entire arrangement was different.  As if someone got 2 orders mixed up and my recipient ended up with the ugly one.\nIt would not have been difficult for Cactus Flowers to pick up the phone and let me know that what I ordered was something that they were not able to produce presently.  And then worked with me to find a satisfying solution.  Instead I am left feeling like I was taken by this company, and my friend has received an ugly arrangement that I did not order, should NEVER have been charged $185 for, and am embarrassed to even have my name attached to it.\nBased on my experience, I will never do business with Cactus Flowers again.  If you have no option but them, think long and hard about doing internet or phone orders.   There are plenty of other florists in the valley that deserve the business.