If you are contemplating eating here- would drive a little down the street and go to Sreets of New York. The service there is also pretty poor but at least the pizza is good.\n\nAt Mark Rich's, the pizza itself is gross. The dough tasted like Pillsbury brand and I wonder if they actually make their own dough.  It has no flavor.\n\nThis was my second time eating at this location. I got a groupon online and decided to give it another try even though I wasn't thrilled the first time.  They forgot to put pepperoni on our pizza.  When I alerted the waitress to the forgotten pepperoni, she immediately ran in the back without saying anything. She came back out and said \"you're right\". I definitely felt like she should have just apologized right away, not gone in back to check that I had in fact ordered pepperoni. Then, the bill came. Pepperoni was still charged!  I didn't even say anything because we had been sitting there for over an hour and I just wanted to leave.  \n\nFor a gross tasteless pizza and 2 soft drinks it was almost $30. I will not be dining here again.