Went here with a friend who recommended it..definitely will not be returning. \n\nI came in to get a gel manicure and was so excited about the multitude of colors they offered. The receptionist was pleasant and full of smiles. After choosing a fall burgundy/wine color, I was greeted by the manicurist, who was nice. This is where my experience turned sour- Now I know that you have to use a dremel to remove acrylic and gel, but the way the lady did it made me question her abilities. It was the first time ever I felt the heat from the dremel on my nail which was quite intense(felt like my nails were being burned off). Later when she was applying the polish, I noticed her fingers kept touching the previous nail she had painted (like she wasn't paying attention) and had to go back and touch it up. I had also asked her if it was hard gel and she didn't really know how to answer..not sure if it was a language barrier or lack of product knowledge. When applying the last coat, she asked if I wanted another to make it nice and dark. I said yes and she did so. Next it was time for the top coat..of which she only applied one coat...... At my normal salon, they do two...whatever. Got up, paid, went outside to inspect my nails in the sunlight. The color was amazing..except for the fact that right against my cuticle it was pretty much one coat of color and looked like wine had bled into my skin. Her dremel work was very uneven; my nails looked like hand-hammered metal. Also, I noticed she hadn't painted the tip/edge of my nail so not even a week later I had chips of the tips of them and I've honestly never had a gel polish chip on me. It's hard to give these people such a bad review because of how nice they were, but it's necessary due to the quality of work I received.