Having been a customer of Tower of Jewels for about 35 years or more I was Yelping and decided to take a look at what people say about the business.  I was shocked at the love/hate Yelps.  This business is probably the most reputable business of ANY kind in this city and owned and operated by its owner, Jack Weinstein....who takes the utmost pride in his and his employees work and customer service. He and his business are part of the history of our city.  Who's Who of past and present are his clientele but treats even small potatoes like me like we are special.  Through the years I can not even begin to tell you the wonderful things I know personally of that this man has done for people and the community.  And to those who say bad things about how they were treated....I think you might want to look in the mirror.  Usually people get treated like they treat others but in the case of Tower of Jewel employees that is not the case.  Mr Weinstein insists on and gets the best attitudes from his employees...they may not kiss your behind but you will get good, quality service no matter what demeanor you display.\n\nAs for the security guard....how great is that to have someone their to look after your safety while shopping for valuable items or bring them in for repairs.  \n\nAs for shopping center jewelers...I am not bad mouthing them.  They have their niche.  But for a quality, long term relationship with a jeweler....choose Tower of Jewels for your family and stick with them.  You will not be sorry.  It is not too late, start now.  Take your items in to be cleaned and checked....have a battery put in your watch...start small....I think you will be more that pleased that you did....tell them I told you to come in for that service....my name is Connie....they just Rodium plated a junk jewelry pendant my husband bought me a long time ago when we had no money for the real thing....it looks like million bucks!  And they treat us like a million bucks too.