The Madison Concourse is really nice, hosting one of the professional conferences I attended. I was allowed to check in early, without calling ahead (I should have), being very friendly about it. Even when they asked to move me due to a heating issues with a conjoined room, they were friendly, nice, and accommodating. I was given a free dinner for my troubles! Thanks!\n\nThe catering and banquet services were also good. They were 4 out of 5 in the food area to me, regarding taste. Service was spot on! All my waiters were professional, nice, and great with accommodating vegans. I felt the waitstaff was managed very well and dressed nice. I LOVED the desserts they had. Last nice there was a dessert reception with gluten options! The food in the restaurant was a bit better and high scale. I had the roasted chicken dish, which was juicy and crispy! Again, the waitstaff and hostess were on point.\n\nThe rooms were nice. Lots of space in my queen, big tv. However, not too many cable channels, but its OK. Free Wifi that worked everywhere I went in the hotel without fail. It was also high speed despite a large conference was going on.  Our conference usually complains about that to our conference committee, but not this year! I had a great view of the Capital building form my window. Fridge, iron, and hair drawer in my room. I was not able to visit the pool, but they do have one. Vending and microwave on third floor with the arcade. Lastly, the pillows here are clouds! \n\nVery nice stay at the Madison Concourse! Great job hosting our conference!