This company was a nightmare to work with. They initially started the work on the pool replaster and spa addition promptly, in order to collect the first two payments, but that is when the work pretty much stopped. Nothing got done for weeks. When work was done, it was unsupervised, and thus some things needed to be redone multiple times to get them done right, such as moving the PVC pipe covered utilities away from the pool, where the workers had placed them sticking 3 feet up from the ground, right next to the spa. It took two times before they placed behind the fountain where they could not be seen. They also had problems tiling the fountain backsplash, and when they had to tear it up, they put all their garbage in my recycling bin. Fortunately I noticed it, as I am sure I would have been fined by city of Scottsdale  had I not. He very reluctantly came to empty the can, and seemed to think it was quite unreasonable for me to ask for him to do that. The last straw was when they dug the gas line. He did not supervise or use a locator service and when I returned from my trip, I found power outages all aver the house. Turned out that they had hit an electrical conduit, and damaged it so severely that it pulled wires out of the wall on a sub panel. Then instead of owning up to it, they covered it up. Bill of course was right there trying to collect his final bill before this damage was discovered. I refused to pay it at the time because the yard was left a total mess. When he saw the electricians in the yard, he was acting very nervous, and told them that they did not  do anything. It took 3 electricians hours to locate the damage, and when they did, he refused to take any responsibility initially what so ever. I however had all the proof I needed, and eventually he paid about $1,300.00 of a $2,100.00 bill. If you are thinking of getting any pool work done, stay away from this company!\nAnita C.