I have gotten cupcakes from here since we moved to town in 2011.  I love their variety and the fact that they don't put 4 inches of frosting on top.  We also try and support local businesses as much as possible.  \n\nI have always picked up my cupcakes in store and decided to try delivery for a business meeting for work.  We had our executive team in Madison from Chicago and they were really looking forward to having a Chocolate Bacon Maple Whiskey cupcake.  I placed the order online and called to follow up and pay with a credit card over the phone and to make sure they could be delivered between 9:30 and 10:30 a.m. like I specified on the online delivery form.  They said that it was no problem!\n\n  By 1:00 (at the conclusion of our meeting that started at 11, hence the delivery time notice) there will still no sign of cupcakes.  I called and they said that the were very busy today (which I understand, it being so close to Valentine's Day) and that they should be there within the next 5-10 minutes.  Just before 3:00 they were finally delivered, almost 5 hours after they said we would have them.  While we were very excited that they had come and we could enjoy them, we were very disappointed that the sole purpose of us ordering them (for our meeting with the executive team from Chicago) for our event today had passed and the executive team had left to head back to Chicago.  \n\nI find it upsetting that a place that delivers for a variety of holidays and events cannot deliver on time, or even close to on time - regardless if it's a holiday or not.  I can't imagine if it was a birthday party or something really special and they show up 5 hours late after everyone has left.  \n\nWe will continue to buy cupcakes from Cupcakes A Go Go in store, but I will never order delivery from them.  Unfortunately this event has left everyone in our office feeling the same way - unreliable delivery service.  \n\nVery disappointed with our experience today, but at least the cupcakes were still good.