My three star review is based on THIS location of the Presto Cafe, compared to the original Rainbow location. I have tried several items and while I love what Presto serves, I am disappointed in the amount of inconsistency that continues to be an issue with this location. \n\nThe first couple of times I ordered here, everything was great- coworkers were happy with their meals, my husband was happy with some items that I got for him to-go. I will also say that while my recent experiences with lunch have been hit or (mostly) miss, I have NEVER had an issue with the morning breakfast bowl or the opening staff.\n\nI've run into some items being unavailable, and some employees let me know I can wait for the item to be made if I want, while others simply say \"no, we are out, sorry, is there something else you want to order?\" The same employee that abruptly said \"no,\" was one that saw my ticket come up the first time the girl who rang me up said she could make more salad if I was able to wait, and told her in the kitchen, \"we are out of that salad, why did you ring it up?\" I guess I would understand had I tried to order at 8PM, but I've never stopped into a Presto later than 5. Or if they were out of an ingredient, just say that. I'm not going to get mad about them running out of a fresh ingredient.\n\nSide note: The \"no\" guy was also one who I've witnessed tucking his shirt back into his pants or wiping his brow with food prep gloves on, using the same knife or preparation tools on different ingredients, etc. He just screams \"food safety nightmare.\" His language, while not offensive to me, is definitely not what I would consider appropriate for the environment that Presto has, where the whole kitchen is open for patrons to see.\n\nI have also had issues with quality. I've had pides that were burnt (as others complained of), and I've had perfect ones. I've had completely different serving sizes of the no-pasta lasagna, along with undercooked, crunchy sweet potato in some pieces, or with no seasoning and no kale, and the next time it will be spot on. Today, I received a to-go order of the lasagna that was cold in the middle when I bit into it about five minutes after receiving it.\n\nIn contrast, the Rainbow location has never even been out of anything for me to know whether the staff are helpful/willing to make more of a dish if possible. The quality of the dishes is extremely consistent, and I've never had anything over or undercooked. The Rainbow location gets five stars from me. The Henderson location, while close to work, is always a crap shoot as to whether or not my dish will be as expected or cooked properly, and whether the staff will be helpful or disengaged.