I have spent a lot of money at this place and will still do, but I do not enjoy the experience there.\n\n1.  Selection - They do have a great selection of furniture, TV, carpet and electronics. Not so much on appliances.\n\n2.  Sales/Service - The sales team are very aggressive and I have encountered some really goods ones and a lot of arrogant or pushy ones too. I just ignore the pushy ones and come back to buy from another later. Why come back, convenience and selection.\n\n3.  Prices - Not bad, not great. \n\n4.  Store - Very nice set up and lots of great stuff. I have bought my fair share of goods here from the \"display\", so they are quite effective for sure.\n\n5.  Bad Experience - My personal experience at the store is hit or miss. more misses. I used to come here with my family to browse and see what was available on a Saturday. One Saturday, they were giving out balloons to all the kids. I asked for one for each of my three kids and basically waited 10 minutes and no one could help me, or told me we had to get it at the end of our visit and not the beginning. So, I tried it and after 45 minutes we left and asked for balloons and they said no. I asked why all the other kids had them when they ENTERED the store but we had to wait... No positive answer.\n\n6.  Bad Experience - Went there with the family when they were giving out hot dogs and drinks as a way to drive traffic.  Nothing was available and I was a bit annoyed.  I should have known better.\n\n7.  Bad Experience - I complained to the store in writing about my experiences. NO RESPONSES on two occasions. Just a complaint on how to improve.\n\n8.  Bad Experience - Went to buy a Fridge, huge 65\" flat screen, Microwaves and a 32\" flat screen for the office. Was dressed in work boots and kinda dirty. Most of the sales staff ignored me and turned the other way. I had to seek out a sales person, a newbie and bout over 10k from him in 15 minutes.  Why do I feel like I have to do all the work.\n\nBut alas, I am a numbnut because I still go there. Why?  Again, selection and convenience. I go there to get what I need, but I am no longer a loyal customer.