We have stayed here three or four times and do like it very much, but have some misgivings as well.\n\nFirst, the good: the rooms are lovely and quaint with gas fireplaces, high ceilings, and Victorian-style furnishings. The beds are insanely comfortable as well.\n\nThe negatives are that there is almost no staff, and if you have a room on the top floor, you have to lug your own luggage up several flights of stairs because there is no elevator. They also have no restaurant or room service. They used to have a deal with the restaurant next door so you could at least have your breakfast there. Now, they give you coupons for a restaurant a block away (which is kind of like a Starbucks--not a restaurant at all).\n\nConsidering it's quite a bit pricier than, say, the Best Western, you'd think you'd be accommodated more in terms of staff and restaurant service. \n\nFor all its quaintness, I'm afraid I'm too old to drag my luggage up flights of stairs. I'm also too old to be giving a coupon to a guy in a coffee shop for my breakfast--that part is just embarrassing (and, frankly, we just ended up tossing the coupons after the first day and having a nice hot breakfast in the restaurant next door).\n\nOh, and the worst part: the internet is very spotty if you stay above the second floor! Good internet is essential for our work, but we kept losing the connection. When we complained, we were told that the internet isn't that great above the second floor. WTH?!!