We went to English today for tea.  There was a small group of people standing at the entrance, and they informed us that although they had called twice to check on hours, they were not being seated because a private party was there, and the waiter told them they could not let them in until that party had been served.  I peaked in and saw there was a group that took up about 1/4 of the restaurant, and also noted that there were 3 waiters and a bartender just standing there. So I said that it looked like they had plenty of help, so why can't we be seated?  The answer we were given was that there was not enough kitchen help.  The one lady asked for the manager and we were told the manager was not there, so she asked for his/her card, which took several minutes to produce. They left, we left, and the two parties behind us left.  We come in from Boulder City just to have tea now and then, but we never were treated like this before.  It appeared they had plenty of wait staff, why didn't they add kitchen staff as well?  The manager should have been there helping!\nBig disappointment, WONT BE BACK!!!