First visit (and last one) was on Jan 23, 2013. I wanted my dog to get a bath. This business is nearby and had same day availability. I called the business at 1230pm and dropped her off at 130pm. I picked her up at 3pm and all appeared to be fine. However, at 440pm, I saw blood on her dog bed and after inspecting her body, I noticed that one of her toenails was bleeding. \n\nSo, I went back to this business and Isabelle said \"sorry, but your dog must have moved during the process.\" But I informed her many times when I dropped her off that I only wanted a bath for my dog and nothing else. She proceeded to place some 'ointment' on my dog's toenail but my dog kept trying to pull away from her. Finally, after a few minutes, I told Isabelle to stop but she only did after I said stop 3x.  \n\nMy dog's toenail in question is cut about 1/4\" shorter than the other ones and still is bleeding almost 4 hours after I picked her up.  \n\nThe foul smelling odor inside this business is obnoxious and maybe should have been my third clue as to not trust my dog in their care. The first indication should have been their abundance of availability and my second clue should have been that they did not even ask for a rabies vaccination certification.   \n\nI'm sure that Isabelle feels bad about my and my dog's experience, but I do NOT recommend this place because of my experience. You and your dog have been warned.