Looking for some quick dinner, my sister and I decided to just ask for a to-go order from Rick's. I ordered a flat bread pizza, and she had the tacos. We were told 15 minutes by the hostess. She took my last name down and room number. We didn't really wander because we didn't want to miss our food in the short 15 minutes. So we sat on the benches in the hallway, IN CLEAR VIEW of the hostess. \n\n20 minutes pass, 30 minutes... 35. She hadn't called us yet. So I got up to ask.\n\"How much longer for our food?\" \n\"OH, I was wondering where you guys went...\" as she grabbed our food from a table right next to the entrance.\n\nI wanted to scream. Are you kidding me?! We were sitting in front of her the entire time. Not ONCE did she even TRY calling out our name. I was SO frustrated, but being in a upscale resort, I kept my cool. Instead, I just didn't tip because waiting 40 minutes is UNACCEPTABLE when we were told 15. Putting forth ZERO effort in attempting to find your customers is UNACCEPTABLE.\n\nThe food wasn't even that great either. AND it's expensive. I had much higher expectations for at least the service.