AWFUL experience today...long story short, I am looking for a new dentist. I love our old one, but he's a little far from our house...so, I started by getting recommendations from my area parenting board (the best board EVER). From there I narrowed it down to 3 offices and despite my broken arm, took Truman in his Service Dog vest off to check them out in person. I had a fairly dreadful experience at Dr. Michael Zacher's office. For those of you that don't know, I am a disabled person with a service dog. He is a hypoallergenic poodle and extremely well behaved. I was instructed by Dr. Zacher's Office Manager Rhonda that my dog was not welcome in their office (which by the way is beautiful with tv's, comfy leather sofas and a children's play room). I explained to her that under federal law, a Service Animal cannot be denied access to a facility. And, that I have NEVER in all my time with him (going on 3 years) been asked to leave. I can assure you that I am a very pleasant, nice (even fun) person. Truman was nestled near my feet having a snooze while this happened. He was not in any way disruptive. She told me that she would ask Dr. Zacher. About 15 minutes later Rhonda called back and told me the 'there was not a good fit', and that I could not use Dr. Zacher for my dental needs. I am very upset at being treated in this manner. After all if I had come in with a cane, would I have been denied access? The only recourse I have is to report back to you here and ask you to consider this when making your choices.