The food is solid, but the service is bad.  There was not much of a line, but yet it took sometime just to place our order.  There were plenty of employees working they just seemed to be in no hurry to do anything.  After repeating our order a few times we were confident enough to move on.\n\nThe person at the register was friendly, but also lacking motivation.  Once again after repeating our order a few times we paid.  The cashier does think to ask if you need a drink, but does nothing after that.  Every person we saw go through had to ask for their drink when they got their food.\n\nThe wait for your food to heat up is fine.  Once again we repeated our order a few times before eventually leaving with everything we ordered.\n\nThe food was tasty.  It is not great, but good for its price point.  While the prices are higher, you do get a decent amount for your money.  I had a sausage stromboli.  It had solid flavor.  It seemed quite similar to Sabarro.  I also had a garlic knot.  It was ok.