I took my dog here after she got bit and my normal  vet was closed. We waited in the waiting room with her skin hanging as some other pets made it back to an exam room. We finally made it back and after the vet visited he determined it was necessary to keep her overnight for surgery. I had to call the next day to she how she was, I was hoping they would call me but I was worried. Turns out the surgery went well and we picked her up. The next day she was sick from her meds. They told me they would switch meds but when I arrived they made me purchase new ones. So after waiting 10 days I went to have the stitches taken out. I checked in and waited a bit. After an hour and a half I finally left. There were other animals that came In after us there were taken back first. I was talking to the owners and they were not there for an emergency. Some people waited over a 40 mins just to drop the dog off for boarding. I feel I had to wait because this isn't my normal vet. I understand why they would do that to me but it's not fair for any animal who has an emergency. You would think being an animal hospital they would have a better system in place to see pets but there is just chaos from the moment you arrive. With plenty of  other places in town there is no need to come back here.