The restaurant was half full on a Saturday evening. There was Ennio alone in the kitchen and 1 waitress who had her hands full with only 20 customers in the restaurant. She would only appear and disappear once in a blue moon.\n\nWe waited 2 hours for our lukewarm meal. I don't understand why a plate of pasta and a green salad could take 2 hours to arrive and be lukewarm.The food tasted good but was traditional, not italian traditional but more like 1970 traditional. But we expected that.\n\nWe didn't expect my water glass to be chipped all over the rim, the water pitcher left on our table was dirty with fingerprints all around it like it hadn't been washed that day, the tablecloth was filthy from a few days ago, and the doily table runner contained an impressive collection of hidden breadcrumbs from several days back.\n\nWhen it was time to pay, and the waitress had disappeared, Ennio asked me if everything was okay. When I decided to say \"well, no\"  and politely explain why, starting with the fact that the food tasted good,  he clutched onto my Visa card and started arguing that my expectations were too high and that he was not running a 5-star restaurant, as if I didn't know that before walking through the door. I already expected the traditional food and the cheesy decor, the photos are on the internet. It can't be that difficult  to get hot pasta on a clean table.\n\nWhen I finally got my Visa card back, I smiled and told Ennio not to ask for our opinion if he didn't want it. As we were walking out, Ennio swore loudly at us. It was humiliating. The whole place heard. Terrible evening!