Wanted to like this place.... really really wanted to. \n\nHorrible service, I mean absolutely horrible. \n\nI arrived and was starting to say what a friend recommended to me but I couldn't remember the name of it and the guy behind the counter snapped and cut me off and said \"I hear that ten times a day.\" Well buddy since you've heard it before, I can understand that working in the service industry, you'd not expect to hear it again (sarcasm.) Whatever, I made my order and was told to go relax at a table. Well, I relaxed for 18 minutes with no food (turkey BLT I ordered) and watched everyone else get their food. I got up and asked if I was forgotten and there was absolutely no apology offered, but said they would bring it to me. \n\nWhen the guy brought over my sandwich, he kind of slammed it down on the table and walked away. No apology still, no offer to refund my meal, no come back later and try us again. They were just extremely rude about it. I understand, it happens... It's part of life, but they acted as if me not getting my food was a bother to them.\n\nHorrible customer service. I'll tell everyone I know about this story. Nobody should be able to treat their customers like that. A simple \"I'm sorry, come back and see us again for a free coffee\" or something to that effect would have gone a loooooong way. \n\nToo stupid to get it probably. Or maybe because I didn't have a rat-tail with a mohawk, a basketball jersey, converse shoes, and an obvious roid rage attitude, they just didn't care.