In June of 2014 I brought my Luminox watch to Amy's for service. The seal on the watch had failed and water had gotten into the cavity. After a month, I received the watch back. The repair fee was $90.00. Once I had worn the watch for a couple hours the hands in the watch would move freely and rotate around like they were not tightened. I brought it back, and about 3 weeks later I got it back. Same issue happened again, as described above, with the same outcome not once, not twice, but three times. When I returned to pick up my watch the forth time, the owner informed me that they replaced the watch hands with generic parts. These watch hands look nothing like the originals. This was a $600.00 watch! Upon further inspection the watch hands were actually dirty on the green part that glows in the dark, and the back of the watch was put back on, upside down. After speaking with the owner at length he offered to \"take the watch hands out and give me the watch back\". He also noted that I \"did not pay a dime for the new watch hands\". He also admitted he had no way of getting the original parts. Don't you think you should tell your customer that?! I left the store and promptly filed a claim with my credit card company. I contacted Luminox directly, $65 to fix the watch from the manufacturer with the right parts! Lesson learned. DO NOT use Amy's Jewelry for any type of watch repair.