The Genius Bar is like having a significant other who cheats on you: don't hate the player, hate the game. You want to sock the employees who keep throwing you around like a basketball, saying, \"I'm sorry. I can't help you. But so-and-so over there can.\" When you finally make it though, they're so nice, you almost feel bad for being pushed around.\n\nI showed up the next day for the Genius Bar appointment I made the day before and even waited 10 min past it because the employees were genius enough to schedule only one dude for the whole bar.\n\nWade turned out to be the man and had me in and out in five minutes. Technically, I had already had my gadgets checked out at the store in Irvine, but he still wanted to follow up just in case. He was supposed to order my charging dock, but he felt bad that the whole process was taking so long for me so he just grabbed one off the shelves and said some other guy who was waiting for a dock could just wait until they shipped another in. \n\nThanks!