On Thursday 3/28 I received a flyer from Rosatis at work.  Since we have ordered Rosatis pizza in the past and really liked their product we thought it was nice that they had a location so much closer to us now. \n\nHere's why they get 1 star.\n\nWe ordered an XL thin crust pizza for delivery and were told it would arrive in an hour and the total was $25.  No problem, that's normal for Rosatis, and quality food takes time.  \n\nThe delivery guy arrived on time (right at an hour) and was acting kinda weird.  He seemed nervous and set the pizza on the desk.  We signed for it and said thanks.  He just kinda stood there and looked at all of us (there were three in the room).  I asked if there was anything else?  He said \"no\" and sort of shuffled out, looking at us the entire time.\n\nWe took the pizza into the other room and opened the box.  Now it made sense.  The pizza had been in a horrible collision as if it had been dropped and was like a ball of pizza in the corner of the box.\n\nI called to reconcile the problem and explained the situation, expecting we'd get a refund or the next pizza free.  The lady at the other end of the phone said this \n\n\"um... sorry.\"  So I said \"ok...\" To which she replied \"are there any other major complaints?\"  So I asked her to get her manager and have him call me back.\n\nThe manager called back and apologized and said he'd give us $2 off our next pizza.\n\nSo we don't get a free pizza, but if I ever order from that location again I will get a pizza that costs $23.  Thanks for the $2.  I don't think I'll be cashing in on your offer.