I shop at sprouts for all my produce and meat and have always chose Sprouts over any local market for their quality of and I love the check out staff.  Recently we had family in town and decided to cook up a nice BBQ dinner for them. We purchased a few pounds of some Pork baby back ribs along with several other items to go along with.  My husband and my dad cooked the ribs on a slow cook all day long, later that evening they noticed that the aroma in the house was \"sour\" and sure enough they pulled the ribs out of the oven and they were indeed sour (my husband fell victim to a taste test.) They immedieltly took the ribs back to the store to see if they could work something out. They were helped out by the checkout manager, with his accommodating service & very pleasant personality. He gave them back a full refund and allowed them to purchase the few pounds of kabobs that they chose, on the house.  He was apologetic for the inconvenience, making light of the situation and was understanding. My husband and my dad felt that after a \"wasted day of cooking\" and a late kabob dinner, Sprouts was redeemed through such great customer service!!!!!! I love this location even more now :)  Thank you.