Like many other reviewers said, this is basically an economy motel in the guise of a nice hotel.  The water came out so quickly in the shower that it couldn't drain fast enough and crawled up to ankle level. And there is no control to reduce the water pressure. Brilliant! Especially in these times of water shortages. I actually had them switch rooms because I thought my shower was busted, but the second room was no different and I see that other people here had the same issue.  No premium channels on TV. Like 15 bucks for internet service in the room and no wireless, just plug in with a tiny cord that can't even reach to the bed.  Their business center charged 8 bucks for 15 minutes of internet use!  And the customer service was beyond horrible. Everyone acted like they didn't want me to be there. You'd ask someone behind a desk a question and they'd just ignore you, as if pretending you weren't there.  Maybe an okay place to gamble at, but certainly not worth staying there. I've legitimately had better service at random cheap motels.  The only reason I'm not giving one star is because the room was clean.