Wish I'd read these reviews before I went there, but I was getting my phone fixed down the street, and decided a quick car wash would help kill the time. The previous reviewers are right on the money when it comes to the ol' up-sell. You would think with all these reviews saying the same thing it would be looked into, and trust me, I understand the value of a good up-sell...but THREE times with THREE separate people? It's a little much. Plus, if I come in there initially inquiring over the $4.99 price and asking if there is anything lower than the $32 price (which to be fair, yes, there is) what in the world makes you think I am going to want to spend upwards of 60 dollars? Honestly. And it shouldn't take me 10 minutes to convey to you that I really am not concerned with my windshield right now...that's right, I'm gonna take a gamble on that one, I live on the edge like that....\n\nYou did do a pretty good job cleaning the car, but leaving a car wash of all places feeling frazzled is not my thing. Not to mention, I fell for the $4 \"Supreme Upgrade\" and you forgot my vanilla air freshener. Dang it. Had no idea what kind of negotiation would occur if I went back, so I will look at it as a lesson learned and go on with my life....:)