Qua is a lovely and aesthetically beautiful atmosphere to relax. It lives up to all the reviews of the awesomeness of the saunas, pools and relaxation rooms. \n\nUnfortunately, I was treated so poorly at the front desk that it ruined the experience...and I'm Yelping about it a year later because I hate thinking about the very memory of it!:/\n\nSo first things first, I was completely exhausted as I had just given birth to twins 6 weeks earlier. My husband surprised me with a weekend getaway so I could rest and get the A+ treatment at a spa. My pregnancy was difficult to say the least, and delivery was downright traumatic. So I was looking forward to some R&R. \n\nWe called ahead and booked a couples massage and facial. When we arrived at the front desk a very friendly man (with grey hair and an English accent I think) greeted us. He started to check us in. There was an Asian woman with long hair next to him, checking someone else in. My husband tells the man that we are there for a couples massage. He mentions to the man that we had twins and we are on a quick getaway. The woman butts in, looks at me, looks at my stomach, gives a quick glare, and then says: PREGNANT WOMEN CANNOT GET A MASSAGE. Why is it in caps? Because she darn near shouted it. So i turn around, because surely, she isn't speaking to me? And no one was behind me. She then says: YOU. PREGNANT WOMEN CANNOT GET A MASSAGE. \n\nMy husband and the man helping us were mortified. It was like watching a train wreck happen before our eyes. Admittedly, I had some post-baby chub--about 40 pounds of it, not that I was counting--and I was very self conscious of this. So much so, I almost didn't want to go to the spa, but my husband assured me that I looked great for having just had twins, and I should enjoy the weekend. \n\nI started to explain to her, and my husband did too, that we had twins. We were smiling awkwardly, and giving her the benefit of the doubt. But she CONTINUED!! It was unbelievable. She said a THIRD time, \"I'm sorry, but your pregnant wife cannot (get a massage, use the spa)...\" By this time, several people were staring at us, including the people she was helping. I put my head down, staring at my post-baby belly and started to cry. My husband grabbed my hand and enunciated very clearly, \"No. She already HAD the babies. She had the twins 6 weeks ago! She is not pregnant!\" I could tell the lady wasn't getting it, and the man behind the counter was embarrassed for her. So to lighten things up I said, \"I guess I still look pregnant, but I already had the babies.\" At that point she finally got it, and started SMILING and nodding her head. Oh, oh, oh, she said. And the man stared and the computer and continued with our reservation. He was so kind and wonderful. I think he sensed that if he belabored the point it would only humiliate me further, so I appreciated his decorum.\n\nI walked over to the retail store just to get myself out of the situation. I was definitely tearing up and did not want to cry in front of that lady. After we checked in, my husband came over and said, \"Wow. That was awful. I'm so sorry. You don't look pregnant to me.\" He was being nice, and by then it was too late. Before you think I'm being oversensitive or whatever, it's just a plain fact that women are self conscious after having a baby(s) and wonder if they'll ever be back to normal again. The last thing they need is someone telling them they're pregnant and can't get the one luxury they've looked forward to. \n\nThat experience kind of shook us up, but we told ourselves to carry on, and enjoy the day. I admit, it was hard for me to enjoy the spas at first, but I quickly got over it, and thought, How many of these women had two babies six weeks ago. Right. Probably zero. \n\nThe couples massage was fantastic. I told the therapist I was still feeling not so great after the c-section, so when he laid me on my stomach, he used a special pillow, that made it really comfortable. I loved the lavendar sauna and the relaxation room. There was a co-ed spa room that my husband and I went into for about 20 minutes before our massage. I wasn't super comfortable once a group of men came in, barely covered, so we took off. \n\nAll in all, we spent close to a grand. Was it worth it? Meh. I think I would have had a wonderful time if not for the major hiccup at the front desk in the beginning. Her loud accusatory voice and inability to \"get\" it drew so much attention to me at a time when I really just wanted to look normal and be back to my old self.