I have NEVER done this, but this place was deserving. I went in for lunch at 11am. The was almost a 1:1 ratio servers:patrons. It took a while for someone to acknowledge that I was sitting at a table, but once he did, he promptly took my order and even suggested the sauce on the side. So, I thought, \"OK....this might work\" however that is where it ended. 15 minutes later, he must have sensed my lack of patience because he told me that my meal would be right....they were waiting for the chicken. I ordered a chicken teriyaki rice bowl. Now, how long does something like this take??!!! (and where was the chicken coming from??) \n\nEvidently, too long. I got up and walked around the corner to Starbucks, got my coffee and a sandwich and on my way back....still no meal at the table. It is unfortunate that the server has no idea if I left or went to the bathroom. I really wanted to talk to the manager, but I was at a conference on a limited break and he was wandering around a bit bewildered. \n\nGiven all of the other reviews that are even worse than this one, they really should do something about the management - this was not really the server's fault.