I was sort of reluctant to write a bad review because Velvet is so cute and convenient -- I really, really wanted to like it. But I felt compelled to write a review because my eyebrow wax at Velvet was the worst I've ever gotten -- and I have huge eyebrows so I've gotten loads of eyebrow waxes. \n\nTo be fair, I've had a problem with skin being torn off in the past. I usually treat it like no big deal because it happens relatively frequently and it's usually just a thin patch right under my eye. So I'm aware that it's a possibility whenever I get a wax, and I'm usually pretty cool about it. But what happened at Velvet was just unacceptable. \n\nThe wax took off the top layer of skin under one eye, and half the skin under another. The wax was apparently down bizarrely close to my eye -- way beyond where I've ever had eyebrow hair. It hurt like hell and I've had to wear my thick-rimmed glasses for days so that nobody will be suspicious. It's still red and I'm terrified it'll scar. \n\nBasically my point is this: if you have sensitive brows or if you've had a problem with skin being torn off in the past, I just wouldn't go here.