I wanted to like this place and I hate writing bad reviews for local establishments. I work a couple of blocks away at university of phoenix and thinking this place is the same as the az bread company that comes to the downtown farmer's market I recommended this place to everyone. I had never been here but figured it had the same quality. it does not.\n\nI come for coffee sometimes and first of all if you are going to do specialty coffees and compete with dutch brothers and starbucks learn to do it right. I don't mind spending 3-6 bucks on coffee depending on what I get but it for sure needs to be good. I got a couple of their frozen drinks during the summer. They have little coffee in them. When I asked for an extra shot I was informed it is $2 a shot. Um again dutch brothers on rural and guadalupe. Go there instead and it's $0.50. Now back to the coffee experience. I went again today thinking how bad of an experience can a basic iced coffee be? It's about $2/60 for an ice coffee so not that badly priced, flavor is extra. I asked for a large. They don't do large except in hot coffee. So if you want iced, which is plain coffee dilluted with ice and water you can only get a 10oz coffee. Excuse me???? I asked for pumpkin flavor and either they charged me and only put in half pump or never put it in at all. I asked about it and the lady says 'oh well you wouldn't be able to see the flavor.\" mmmmk but in a quality establishment I should be able to taste it right?? I call foul here. Terrible place for coffee.\n\nOk so now onto the food...\n\nThe sandwiches are lackluster. My friend got a grilled cheese and a drink which was almost $10. The grilled cheese was soft and not grilled at all. Do we see a problem here? My bagel was grocery store quality. Another co-worker reported getting an iceberg salad. I just don't understand how this place survives with so many good places in this area. \n\nIf you want coffee go to dutch brothers. If you want baked goods go to the croissant place down the street, and if you want a good basic sandwich go to the safeway a little further down. But skip this overpriced 'bakery'