First things my daughter had a great time since the weather has been really cold and she has been stuck inside she was able to get out and run and have fun.  Plus she was there to celebrate her friends birthday.\n\nWhat I didn't like about it was the three employees cleaning the whole time while we were there for a 2 hour party.  The party was until 7PM and at 6:30PM they started cleaning the bathrooms which they should have waitied until the party was over to do. \n\nThose three women who cleaned were watching the children like a hawk and did not have any room to be around children by the way they treated the kids.  Some balls came out of the playarea into the lobby area and one of the workers threw them back into the area with a pissy attitude where the kids were hitting a few kids on the back.  Then another lady yelled at kids with a really mean voice if they were being too loud (they are kids).  Come on it is a play area.\n\nThere was another party going on during the party I was at while we were in the playarea.  A kid from the other party went into the playarea of our party and one of the mean workers yelled at him (he is 3 years old) and scooped him up.  Come on.  The way the place is set up they really can't do multiple parties like Pump it Up and really shouldn't.\n\nSo, for me I won't be having my daughter's parties here nor will I go for open play if they offer it.  I want my daughter to enjoy herself and be a kid.  \n\nSave your Money - DON'T GO HERE.  Want to have a birthday party for a large group - I guess Pump it Up wins again!  :)