Initially, Madera's property managers stepped up to the plate to turn things around with the apartment's issues.  The manager is professional and I've appreciated talking with her.  I also commended the staff for their initial efforts however, we never were able to eliminate the problems.  In fact, the apartment still stinks like the avid smoker who lived here previously.  Also, despite any efforts made,  Madera's efforts to re-clean carpets and have air ducts cleaned followed by my efforts to use carpet powder and keep the windows/doors open to try to air it out, burn incense or spray freshener all proved futile.  There's nothing like opening the door to my apartment and getting hit with a wall of stink.  The stink has infused itself into my clothing, my furniture, everything I own smells like 500 stale cigarettes.  I believe it is effecting my health too since I'm getting regular headaches.  Getting that smell out will be a chore, for sure as well as costly...\n\nThe bedroom has one wall that a bed can line up to and it is the wall that has two A/C units on the other side, buzzing and running all night long.  This does not bode well for a good night's rest.  I even wear earplugs and it is noisy.  One night, in desperation, I got out of bed and moved my bed in front of the window wall so I could get farther away from the noise.  Units constantly buzzing away, uninterrupted sleep is a distant dream for me.  Why didn't rooftop units get installed.  \n\nThe water pressure - not so good.\n\nThe appliances are basic and some are just outdated.\n\nThe property's gates don't operate properly half of the time.  What's the use of having security gates if they're open 2/3 of the time?\n\nIn my opinion, a clean looking property is more marketable.  I see trash lying around for days and I pick up OPT that comes in front of my place.  I feel strong that one of the \"grounds\" guys should be going around the grounds and picking up trash, or dog poops that tenants leave behind.   I see the grounds/maintenance guys buzzing around in the golf carts but it looks like they're having too much fun to work.  Based on what I witnessed in my apartment, they could stand to do a little more on-site.\n\nI looked in the dry sauna in the fitness center and wouldn't consider using it.  It just looked uninviting.  Leave it at that.\n\nNow, let's talk about the bugs.   I just can't live in a place that has bugs.  Now, after my initial complaint with some rather disturbing pictures, Madera sent the exterminator in for a follow-up visit I don't see any bugs scurry away when I turn on the kitchen light (ugh!), but I am finding one or two twice weekly.   Just found a 1\" big roach sporting an egg sack yesterday and stomped it... Gross!  So, when I move out (ASAP), I will have to put all my personal belongings into a moving truck, set off a couple of bug bombs in the truck to exterminate what is hiding in the boxes and stay in a motel for the night.   I also noticed a rat box near one of the apartments.  Hmmm.\n\nSo, you can decide for yourself whether you want to give Madera a chance.  Personally, and from my experience, I can't wait to find something else so I can live like a normal person... Good luck finding a place.