My boyfriend and I came here for one of our very first dates and since then have come back to 300 East often for special occassions. We request the same booth each time, and have yet to have a bad experience... until last night. \n\nWe had dinner at 300 East yesterday evening to celebrate my birthday. After being seated, we ordered drinks and my boyfriend let our waiter, Michael, know it was my birthday as he was looking at my ID. The point here is that he knew it was a special occassion.\n\nOur appetizer came and was great, however when our meal came my gorgonzola filet was so undercooked that it was actually unappetizing. We waited for Michael to return, however after about ten minutes finally had to walk up to the bar to flag down a waiter to send him over. He did not apologize for the steak coming out raw, but did take it back to the kitchen. Another ten minutes later he returned with my meal. The steak, which was the original one served to me, was now a mangled piece of unedible meat. Tough to cut or chew, and needless to say less than enjoyable. After a bite or two, I had lost my appetitie. \n\nWhen he came back to our table, he asked if I was still working on my meal or if I'd like a box. I said no, and before I could even get out that the meal was not up to par and quite frankly inedible, he had walked away with the dish, again with no apology.\n\nSadly, we were still charged the $23 for the meal which was the most frustrating part. It's one thing to be served a horrible meal, but another to feel as though the restaurant/waiter does nothing to make it right either by returning with a meal that is as ordered, or after a second attempt removing the item from the bill.. or really even just a simple apology and some sensitivity to the fact that we were here for a special occassion, of which he was fully aware. \n\nNeedless to say, the message was received from 300 East that they do not want our business, so we will no longer return to 300 East for our special occassions.