I've stayed at the Hyatt a few times in the past (always booked on Hotwire.com for a lot less than the normal rate). The hotel isn't much to look at from the outside (typical 60's stark & practical concrete look of Montreal's downtown) but the rooms are very nice. The bathrooms are stocked with fluffy towels and nice bath products and the bed is really comfortable.\n\nIf it was just for the room and the service at the front desk, this place would get a 4 or 4.5 star rating. But there were a few things that bothered me.\n\n1. Not sure who the genius was that decided to go with fabric curtains on the inside of the shower instead of plastic, but newsflash idiot, that cotton/silk blend ABSORBS water. What does that mean? It means that every time I take a shower, there's a giant puddle of water on the bathroom floor. Good thing there were plenty of extra towels every day to mop up the mess.\n\n2. The hotel is located in the Complex Desjardins and is above a mall so the lobby is actually located on the 6th floor. This means that from the street or garage, you have to take two sets of elevators to get to your room. Not so bad, but when the hotel is busy, you can wait a while for an elevator.\n\n3. I am constantly travelling for work or pleasure, which means lots of nights spent in hotels. One thing I've learned in my travels is that the higher the star rating, the nicer the bed/bedding and towels are but the more expensive WiFi costs. I've stayed at cheap rundown hotels that smelled like urine (http://www.yelp.ca/biz/days-inn-conference-center-york#hrid:pjiJL4H3qJIYBzwtcNrNOw) that had free WiFi. But the 4 star Hyatt Montreal charges $14/day for WiFi access. Really Hyatt? With the high cost for a room (standard room rate), you'd think you could include free WiFi.\n\nIt's not all bad though. The hotel is located right on Ste Catherine next to the newly renovated festival district. It's right at Place des Arts and a few minutes walk to the old Port or the debauchery that is Ste Catherine street.\n\nIn conclusion, use Hotwire.com to book a room in Montreal. You'll likely get the Hyatt for $85/night, which is worth it. \n\nFinaly note directed at hotels in general: Why do you supply fancy moisturizing cremes, which no one uses, but no toothpaste?