I recently bought my 2nd car from Joanna Trzcinka at Park Place Infiniti.\n\nAdmittedly I am not the easiest customer, I have a decent car buying awareness and have low tolerance for the \"process\", fortunately, Joanna is truly exceptional.  \n\nI have leased about 10 vehicles in the last 20 yrs and worked with far more sales personnel.  Joanna is the only person I have bought more than one vehicle from and will absolutely consider buying from her again.  She makes the process so easy - I literally closed the deal on a flight home, (thanks to wifi on the plane).  I landed, was dropped off at the dealership, signed a couple documents, pick up the car and drove home.  I greatly appreciated her consideration of my time, attention to detail and her follow up.\n\nJoanna Trzcinka took care of everything!  Ensured the paperwork was in order,  worked hard to offer me a great deal AND worked with the finance company of my previous lease to follow up and ensure the fees were waived.  \n\nI am very happy with her concern, thoughtfulness and caring detail oriented approach.  \n\nThe deal got me there - Joanna brought me back.