I am so very pleased with Aloha. I moved from out of state and was very anxious about getting quality care for my pets. I stopped in one day and was given a tour, which included the surgical suite and boarding facility. Being that they took me right back I knew that they had nothing to hide from customers. I was worried about transferring all the vaccine info and being sure that we didn't miss anything. Aloha's great front office staff took care of requesting all the records from my previous vet and I begain receiving reminders for vaccinations right away. I have seen all the vets here and have found them all to be professional and caring. I usually see Dr. Jamie and she is wonderful about calling back with lab results. She was off the next day after I had lab work done for my dog but had stopped into the practice on her way to running errands and took the time to get my results and call me. When I mentioned I thought she was off today she said well I was in the area and I knew you were anxious about getting the results.  In my opinion that says it all. All the gals at the front desk are wonderful. The facility is spotless and they have some little treats for everyone (people and pets) just to make you feel a little more comfortable.