I was a prior Gold Member,and found that service `better` than normal renting. However my loyalties switched b/c Alamo/National/Enterprise usually cost less and, are self serve kiosks at the rental center. With Hertz,they do the `in person` thing and its an opportunity to upsell you on inurance,prepaid fuel,accessories etc. If you use Hertz I suggest gold card,otherwise seek other brands,why?= you will be subjct to the old fear factor of insurance- `by ours you will be resp if your car is stolen or damaged`, really? doesn`t hertz have insurance?..Today most cc & insurance co have fair insurance provisions,check your policy and don`t be intimidated by fear tactics. Tactic #2 is to `prepay fuel`.They advertise a `lower than reality` price however unlike the gas stations that advertise built in taxes, Hertz advertises the price without the tax so 3.80 per gal on the street looks like 3.45 or so in the rental center.On top of which,, you must prepay the WHOLE TANK. So lets say you used the whole tank,you`d have to run it back bone dry to get any value,and if you did leave gas in there, its that much more you paid for in advance that they profit on!...Prepaid gas? DONT DO IT \nUpgraded inurance waivers? Fool if you do.  Overall the car was clean and late model enough and the xm was a nice included touch.