Toni&Guy Academy in Scottsdale deserves the highest rating for their professionalism, incomparable ambiance and style overall. I am \"50&Fabl's/lol\" mature age lady and my hair is very long down to my waist line. I've visited the Academy for the first time in December 2011 to get highlights and cut. From the very first moment  when you enter , you're surrounded by absolutely amazing, artistic  and upscale salon. You'll be greeted and welcomed  immediately by very \"Chic\" and professional students.   It took less than 5 minutes when Kelly, my hairdresser ,directed me to her chair. She was very attentive, kind and very professional.  I've never seen and experienced such a detailed approach taken to the task of highlighting of my hair. She didn't hesitate  to discuss every little step with myself and introduced me to the General Manager/ Instructor AK. Kelly's work was a \"masterpiece\"; the foils were put so precisely, that  I even took a picture of it. AK offered me a wonderful espresso and assisted Kelly in her work till she was finished. After many years I felt so confident and  trusted AK in changing  of my hair style.  I couldn't be happier with the results. I felt pampered like a queen,  and knew right away that , Toni&Guy Academy  would be the only place, where I'll be doing my hair from now on. Last week I was in the area and needed just to trim my banks. Without having a chance of setting an  appointment, AK made himself available within few minutes,  and personally trimmed my banks! Wow! Another proof of an absolute professional approach. I shared my wonderful experiences with my coworker Debbie, and she's definitely booking her first appointment there within few weeks. My 20 years old son, who doesn't \"trust\" anyone to touch his hair,  is coming for his haircut this Friday. The \"word of mouth\" is still  the most powerful tool in the business Today!  Thank you again!!Jitka Benoit, Luxury Property Consultant, Supreme Auctions,Scottsdale, AZ.