We went around 11 pm on a weekend. We were seated quickly, had our beverage orders taken (1 coffee, 1 beer) and were ID'd for the beer we ordered, then recieved only the coffee. Turns out the busser couldn't serve beer or something despite being of age. When our server made his way over, we had to reorder the beer and show ID again. \n\nAfter placing our orders, we quickly recieved the soup; a thick, processed-ham flavoured ordeal that had probably been simmering since early that day as it had thickened into a mud-like consistency. \n\nThen we waited. And waited. We watched several tables finish. Our waiter ran about doing his rounds until we had to flag him down to ask for another beer. After about twenty, thirty minutes our food arrived. We had ordered chicken 'tenders' (whatever that means) as an appetizer but they came out with the entrees. The boy had a steak while I had the cobb salad. His steak was flavorless and tasted like poor quality meat cooked without any love. He ate several bites and sent it back. The tenders were moist but on par with frozen grocery store offerings. The salad was the alone stand out as it was a MASSIVE bowl full of salad. I usually feel silly ordering a salad out when I can make one exactly to my likings for about the same amount of dough, but this thing was big enough to split between 3 people easily and be satisfied. \n\nOur server was a lot more expedient and attentive after the steak was sent back, and the hostess came by to inquire as to what was wrong. She seemed genuinely concerned that we enjoy our meal and told us how to avoid being re-carded for beer (go to the security cage, prove your age and get a wrist band) so the star is for her.\n\nIt's cheap food and if you're staying there it's a nice late night option if you're not in the mood for Sbarro. We'll probably be headed to Ellis island next time, though, as the environment is a bit nicer and the beer is cheap, generously served and the food is about the same if not a little better.