I have never written a review before but felt I needed to after my experience with Croque. We order from Croque all the time and most often have the food delivered.  In the past the food would arrive around 20 minutes later than we were told but it wasn't a big deal.  \n\nToday when we ordered we were told our food would be delivered in 30 minutes.  An hour later still no food.  My boyfriend called and the lady told him the food was on the way without even saying sorry or anything.  Another hour went by now we had been waiting 2 hours for our 30 minute delivery.  He called back and told the lady we still had not received our order.  She said it's on its way again.  He told her I hope you are not planning on charging us for this food because we have been waiting 2 hours.  In a pissed off voice she says \"Oh so you want a free meal???\"  After some arguing she said she would not charge for the food.  \n\nTwenty minutes later I received a call from the drive.  She told me her boss said not to charge for the food but demanded... \"you have to tip the driver\" over and over again.  I told her she could talk to my boyfriend when she got here.  She then called back three more times yelling that we had to tip her.  My boyfriend told her just so you know I was going to tip you but when you deliver food 2 hours late you shouldn't call your customers and demand that they tip you.  Tipping is optional and it's based on performance.  When she got here she rang the doorbell 8 times in a row (No i'm not making this up) \n\nNeedless to say at this point we did not tip her and will no longer be ordering from Croque.  Their customer service is a Croque of $#!%.  (Sorry I had to!!!!)