I called this morning because my USB hard drive is not being recognize by my computer. I asked what it would cost to repair it. I was told to come down and they'd take a look at it. I took the morning off of work and drove 45 mins to their shop on Camelback Rd. I showed up and they didn't even look at it. They said it would cost $200 for the inspection and up to $999 to repair it and they would have to send it to another place that has skilled people and the tools to repair something . \n\nThey could have told me that over the phone and I would have not taken the morning off and drove all the way out there. I was definitely misled today and it cost me time and money. Their name is deceptive also because they cannot repair or recover data. They send it to someone who can. They should be called Data Mailers, or Data Parcel Services. A**holes\n\nI found this program called Get Data Back, it costs $80, but I was able to recover all of the files I wanted from the USB drive. That sure beats $1199 these scoundrels wanted to charge me.