so lets talk about Koi.....\n\nif i could give no stars, that's what i would be doing...\nthis was by far the worst dining experience i have had while living in las vegas for the past 3 years...\n\nwaitress forgot to put in our drink order. then brought the order to us 30 minutes later and wrong...\n\nthen 40 minutes after ordering an appetizer... it finally arrives, room temperature and tasting stale.\n\nPRAYING that the second round would go more smoothly we put in another drink order and 2 more appetizers.... this was a serious mistake....\n\nlets start with the fact that they we're never delivered.\nand all the ice from our second round of drinks was melted... who doesn't love a fully melted drink....i do not.\nour waitress was a scared little girl who could hardly carry the tray.\n\nafter a 2 hour horror show. I walked to the server station to ask for our check, after having asked for it twice...I asked to see a manager and was told that he couldn't be bothered with my issues....\n\nreally?\nthe manager.... who's job is to keep customers happy couldn't be bothered to help appease a VERY upset customer...\n\nok...\n\nI hope some form of management responds to this post because i have never been so insulted by a supposedly upscale establishment.....