I've been anticipating SLS opening their doors and now I'm sadly disappointed. \n\nStaff: The dealers at the tables were very friendly and welcoming. I agree with other reviewers that there are way too many employees standing around doing nothing but chatting with one another. We walked around and saw groups of 3 or more employees just leaning against the wall talking. Other than the dealers no other staff member said hello or went out of their way to acknowledge guests and seemed engrossed in their own conversations. \n\nCleanliness: The amount of trash and dirt was astounding. The carpets were covered with cigarette ash and bits of junk. Either they don't have enough people cleaning or they don't seem to care to clean up. Maybe the staff that just stand around talking could take pride in their own establishment and pitch in. There were half empty glasses left out in the bars from the night before. Walking around and seeing that the bars left dirty things overnight was such a turnoff. The bathrooms had toilet paper strewn about all over the floor and the trash was piled high in the baskets. Plus the janitorial staff left piles of plastic bags of trash outside the bathroom entrance. \n\nThe Griddle: We went here for breakfast and had to wait over 15 minutes to be seated when 2/3 of tables were empty. The line of people outside couldn't stop complaining about how poorly the 4 (yes, 4) hostesses were handling the seating. When asked about the hold-up their response was that the staff was going through a shift change.    After being seated it took a few minutes before anyone came by with water. Then, it took a few more minutes before our server came by. Another server brought someone else's food to our table and then my boyfriend's meal was brought first and it took over 5 more minutes for my food to come out. When we finished our meal about an hour later and walked out of the restaurant at about 9am the line to get in went around the corner and the staff must still have been going through a shift change because there were loads of empty tables inside. \n\nSpa: We wanted to check out the spa but an unfriendly guard brusquely told us that only guests can go to the spa. I don't know how the spa will do if their only clientele comes from the hotel. You would think that they would want more business. All the other spas on the strip welcome outside guests. \n\nI noticed that a lot of people who left positive reviews had specifically attended the grand opening party. I would imagine that in the hype of the event everything seemed great but during the day and to an average visitor this place is just a huge flop. Disappointing.