Met up with some of the girls for breakfast on Sunday and the place was jumping, as usual.  I want to say, up front, that this place was my absolute favorite for HH a couple of years ago....nice patio, tremendous service, and good wine.  I was there at least once a week with a variety of people BECAUSE of  the extra touches.  My last few experiences have ranged from lackluster to \"meh\" and I've decided it's because of the service and not the food.  \n\nThis trip was no different...from the hostess who let me stand 2 feet in front of her for about a minute without acknowledging me, to the server who seemed not to feel well and had no real patience for our slowness in ordering.  \n\nIt just looks like this team was not having a good time at work.  There were some notable exceptions; the bartender very pleasant and the young lady who took us to our table was nice as well.  I miss the smiling faces and the energy of folks who enjoy their jobs.\n\nI have no quibbles with the food at all....loves me some tomato jam bruschetta, the salmon plate, pickles, and a range of other tasty treats but brunch is also about ambiance and I expect so much more when I'm spending $100 for a table of four.  \n\nThis neighborhood is filling up with good restaurants and what separates one from the rest is the general comfort and welcoming vibe.  I fervently hope that this location begins to value this very simple concept as the market becomes more competitive.\n\nSo, how does Postino get to that 4th, or even 5th, star??\n\nSay Hi to me when I come in.  Smile at me and say \"Be right with you\".\nSwing by and ask how my food is.\nDon't tell me you \"have\" to be here.\n\nI can think of several other things but these are quick and don't cost anything.  Until then Postino, you aren't a destination for me.