The environment is lively and the employees have fun at their jobs. The prices are reasonable and portions are huge. However, over the past year we have visited this restaurant which has been at least six times it almost a gurantee that we have to send our meat back whether it be the prime rib or steak and quite frankly it has gotten old because you originally wait for your meal and then wait again while its sent back causing your other food to get cold and overall you just end up not enjoying your meal. The last straw for me was when I called the restaurant on mothers day to inquire about the wait at 630PM. The gal said it was currently 40 minutes. I said perfect and made my reservation for 710PM. Upon checking in they told me it was a 20-30 minute wait.  I said what happened to the 40 minute wait that I was told when I called? The gal said that all call ahead seating does is cut your wait time in half. I told her that is crazy and that what she is telling me now is not what was told nor explained to me over the phone. All the gal could say was sorry man. Who calls their customers man?  So we walked over next door to Long Horn Steakhouse instead and spent our hard earned money there. We are done with Texas Roadhouse at least at Metro Center.