On the plus side....\n\nI love being able to fully customize my burger.  You are given options for each piece - type of meat (regular beef, kobe, buffalo, turkey, veg, etc.), buns  (whole wheat, kaiser roll, etc.), cheese (blue, cheddar, swiss, etc.)  veggie toppings and condiments.  One never knows day to day what one would crave, so it's great to be able to mix it up.\n\nOn the downside...\n\nEvery time I have ordered a burger medium rare, it has ALWAYS been undercooked.  Not a problem if I'm in the restaurant, but I often grab takeout, so once it's home and covered in my nifty personalized toppings, I'm kinda stuck with a rare burger.  And when I say rare, I mean you can see the mushy fibers of the meat/fat.\n\nI do love the flavors of the burgers and if sweet potato fries is your thing, theirs are very good (the thin cut, skin-on kind).\n\nI think if you order your burger one temp up from what you want, you can have a really great meal.  And though the burgers are pricier than places like Red Robin, it's a much bigger burger, so the value is there.