Customer service was bad enough that I feel compelled to write a review which I have never done before. The plumber came out and repaired the problem but left our water shut off at the house valve, no big deal really, but when we called in to see why we had no water and the repair was completed (even though the plumber never notified us he was here), and wanted to see if the plumber was on his way back and the receptionist was extremely rude. She told us that the plumber had left the water off because that was how he found it. Mind you both my roommate and I are off today, have used the water today and neither of us knew where the valve was or we would have turned it back on. This is where super receptionist comes in and tells me \"what do you think my guy is a liar?\" multiple time to which I finally responded \"yes, yes I do!\" It was a very simple fix, once she told me where the valve was I flipped on the water and life went on, but beware, if their guy messes up at all you will get defense secretary of the year on the other end of the phone.