I think people usually associate 2 stars with hatred and I don't hate this place but, \"Meh. I've experienced better,\" just about sums it up. I'm also comparing my experience with Scripps in San Diego which was simply amazing. At Agave, the people are pleasant, if often disorganized and one of the N.P.s I've met has been just great. \n\nMost of the work appears to be done by CNAs and while pleasant enough they mispronounce my child's name every time we visit. The \"triage line\" is a joke and results in a call back within a day by an assistant essentially saying to make an appointment. At least that was my experience: I was concerned about apparent side-effects from vaccines that were administered a few days prior. I can't afford so many appointments to the same \"doctor\" when what I'm expecting is a little follow-up from prior appointments.\n\nBut here is my biggest problem with this office, and to me it's huge: Apparently our doctor is Dr. Thomas, but in 4 appointments in 6 months we've never met her. In fact, I've never seen a doctor there during our visits. The entire place appears staffed with N.P.s, P.A.s and CNAs.\n\nThe office is cute, everyone is nice, wait-times can be excessive and based on my experience there isn't an actual doctor to be found. I've received the same level of expertise from WebMD or MayoClinic.com