Today was not our first day at Dillon's, but it sure was our last!  Today we went in while visiting the zoo as the kiddos were hungry.  1/2 the shark tank room and 1/2 of the outside seating is empty. There are 4 \"hostesses\" doing absolutely nothing!  We stood there waiting forever.  People are now coming in from the main entrance and getting seated before us!  Then I was told I could go sit at the bar (not in the bar area, but at the bar)... keep in mind I have a 2 & 5 year old with me.... I don't think so!  Needless to say, we left and went elsewhere for our lunch today. \n\nFrom previous experiences at this location:\n\nCustomer service... what customer service, would have been served faster & better by trained monkeys!  To make it worse, it was a \"manager\" who was serving us last time and what should of taken 30-45 minutes, took over 2 hours and it was the bus boy who took better care of us!  Give that kid a raise and a promotion to manager! \n\nFood.... edible, but nothing special, definately not worth the money!\n\nIf you want good BBQ, go to Charleston's at Scottsdale Road & Frank Lloyde Wright!  That is where we are going!  Now they have great service & awesome food!