Boy, I don't know what happened to this place.  It was good like the other Gritty locations when it first opened.  It's definitely gone downhill.  Service is lacking - we had to wave at our server multiple times before hunting her down for a beer refill.  When we received our sandwiches, they were disgusting.  My grilled buffalo chicken sandwich had an unusual (bad) char taste to it and so did the bun.  It took several hours/beverages, etc before the char taste left my mouth.  There was no sauce on it and the side of ranch was missing.  My husband's medium Gritty burger also had the same weird burnt flavor to it and so did his bun.  We didn't advise the server of our issues since we needed to get going and didn't have time to wait for new orders.  We ordered chocolate milk and they must pour syrup in it and mix it up - this time, the milk was white and the syrup was clumped in the bottom.  We have noticed a decline in popularity of this restaurant - there are fewer people patronizing this place then when we've visited for lunch previously.  Bring back consistency and this place will do well again since Sun Prairie lacks all kinds of dining options.