My oldest daughter and I went here since she was in the mood for a good milkshake. I admit that the milkshake was good. Not great but good. The cupcake was good too but nothing to write home about.\n\nWhen we walked in the staff, a pair of twins greeted us both with bigs smile and conversation. They were very polite and allowed us to sample a couple of the ice cream flavors which we felt were very good. My daughter then desided to get a large cookies and cream milkshake so she and I could share it and it was only $1 more than the small.\n\nWhen we get to the register I ask the girl serving us if I could have another cup so my daughter and I can share the milkshake and she says \"Sure\". No problem right? Wrong... When she goes to ring us up for the 1 large milkshake and 1 red velvet cupcake it came up to be nearly $15!!!\n\nI explain that by their pricing \"That the cupcake was $3 and that the large milkshake wasn't $11, so why is it $15?\" The girl says \"Well, I can give you a 20% discount, but that's it.\" As she is staring at me her twin comes up and explains that since I wanted an extra cup for the milkshake they would have to charge me for 2 smalls instead of 1 large milkshake. I explain that I will pay for the large milkshake and the cupcake since that is what I wanted but not for 2 small shakes. She explained that the 2 cups were for 2 small shakes and that is what they needed to charge me for. I again explained that I ordered a large and wasn't paying for 2 smalls & if they need to go ahead and either changre me for the one large & a cupcake or  forget it all and I was leaving since I'm not paying that much. She agreed and I paid for the 1 large milkshake (divided into 2 cups) and 1 cupcake. \n\nAll in all it tased good but not good enought that I will be going back and having this kind of hassle again. To me customer service is worth way more than slightly better tha average taste. \n\nI really like to support local businesses but they have to EARN my support.\n\nMaybe I'll try again, but for now I'm good...