I have mixed feelings about this Service Center.  Mostly because I only go here when it is necessary (usually when I've missed 3 delivery attempts).  This is WAY across town for me and you have to time it so that you don't get stuck in 485 rush hour traffic.\n\nI wish there was a more \"central\" location in Charlotte.  I would hate to live in the Huntersville or University Area and have to go down here to pick up a package.\n\nAs far as the service goes, the people were pleasant.. I was in a bit of a rush since I decided to give up my lunch break to drive 30min down 85 to 77 to Westinghouse Blvd...  and yes, I work up in the University Area so it was about an hour round trip.\n\nThere was an elderly lady that totally jumped the line in front of me and was on her cell phone trying to get the right zip code for Japan - OBNOXIOUS... totally tainted my trip, but at least I got to leave before her.  In the parking lot, I gave her a long \"western movie\" stare and drove off.  She was probably oblivious, but in my mind I made my point.