We ate here on a Wednesday night with the kids for my husband's birthday. We've been to the location on Eastern twice and had good pizza and service both times. I figure since they're franchises, the food at least would be consistent. I was so wrong!\n\nWe were seated very quickly and our server came over promptly. I told her to bring all the food out as soon as it's done and she said she understands because the kids will start to go crazy if sitting there for too long. We started off with a caprese salad but when it came out, the tomatoes were pinkish white, not red. When you're serving a salad with only 3 ingredients, every one of them needs to be perfect. The kids didn't want to eat his very adult salad so we asked for bread as well as a dish for the balsamic and olive oil. 15 minutes later, still no bread so we flag down the server and she finally brings it out to us. The dish never came. \n\n15 minutes later, our pizza comes out. We ordered a red pizza with spicy pepperoni and mushroom. The middle was wet, not crispy like the Grimaldis on Eastern. The cheese was chewy, so you had to just chew and eventually swallow it whole because it won't separate. My 4 year old who loves pizza said that it was terrible because the cheese keeps falling off of his floppy wet pizza. \n\nWhen we finished, we wanted to order the cookies and cream cheesecake but nobody looked at us for a very long time. After looking around, we realized that there was only one server, one manager, and three busboys for 15+ tables. It was ridiculous!! We sat there for so long that we decided not to get dessert and when we flagged somebody down, I just gave them my card without seeing the receipt because I didn't want to wait for them to pick up my card. When I got home and checked my bank account, I had two pending charges of the same amount from Grimaldis. \n\nIf we eat at Grimaldis again, we are making the drive to Henderson. This locations seems like it wants to save money by under staffing and picking sub-par ingredients.