We were very excited when this place opened! We really have never had a terrible experience. Our last experience was the first time the we just did not enjoy our food. Our server Lindsey was very nice and she noticed that we were not really eating and offered to grab us something else. We declined but the manager James came over and insisted they get us something else to make up for it not being to our taste. Then who I believe was the cook came out and just said, if you guys want some dessert, let us know and it will be on us! They were really fantastic with trying to make sure we were happy. We did not end up having dessert because we were full but the gesture was very nice. One of the bartenders who was getting off of his shift even came over and said hi to us because he recognized us from coming in a few times before. When it comes to the food, the Pretzel with Beer Cheese is the best! Make sure it is soft though! The beer selection is great and the knowledge is pretty good when it comes to the servers. If they don't know, they always suggest you try it which is awesome because you can try until you find something you really like! Great job guys!