I can only echo the sentiments of others who have posted in this thread.  The worst dealings with a large company I have ever experienced.  I too had switched to Centurylink from Cox, thinking I was getting a great deal.  Fantastic service to reel you in, then from there out, abhorrent service, product and treatment.\n\nAs others have mentioned:  The bundle price was good for about 4 months for their highest speed internet, and decent cable package.  ($109 / mo, as agreed upon)  Then, suddenly, my bill jumped to $273 for one month.  And every subsequent month after while I endured the torturous endeavor of trying to get my billing sorted with CS.\n\nExcuse after excuse, and promises of credits, free added services, etc. never materialized.  My internet was down to under 5mbs.  The people were rude on the phone, even when elevated to upper management.  (Even the $100 \"Gift Card\" for signing up was a joke and never activated)\n\nI joined back up with Cox and ripped all their equipment out and sent it back.  They then had the audacity to tell me I had a $200 early termination fee on my bill.  I figure the outstanding balance prior to this disconnect fee should put me even with where I would have been, had I paid the agreed monthly price of $109 / mo, since I won't be giving them another dime.\n\nI would not waste your time or money on such a crooked company.  If it looks too good to be true, it usually is.