My family and I have stayed at Harrah's for decades. The one in South Lake Tahoe is way better, our experiences there led us to stay at the Las Vegas location--big mistake. We had three rooms, two in the Mardi Gras tower and 1 upgraded suite in the Carnaval tower. The Carnaval suite was great, clean and well equipped. The two Mardi Gras rooms sucked. Hairs in bathroom, shower water control problems, clogged sink drain, no refrigerators (the mini bar was empty and unplugged, I guess you have to pay more to have the fridge stocked....with things they charge you for consuming...weird. Biggest problem was we paid nearly $20/day for internet connection (as part of a 'resort fee'). The internet did not work at all. After nearly 2 hours of speaking with technical support (Pakistan), speaking with half a dozen front desk clerks and spending way too much of my own time I got an honest answer from a hotel associate. Everybody from front desk managers, concierges and desk clerks had no problem stringing me along telling me something must be wrong with my computer settings. Ends up the internet was knowingly down for days. There was nothing that could have been done to make it work. That is just mean.\n\nWill never stay at a Harrah's or affiliated casino/resort again. After two nights checked out and went to a Hilton. Way better.