The Event: Bachelor Party\n\nThe Location: Luxor\n\nThe results:  Luxor sucks!\n\nExplanation:  We all got rooms on the same floor.  We were mistakenly given a non-smoking room (16068).  So we were \"upgraded\" to a room in \"The Tower\" with the same view of the pool we originally had.  Room sucked (6238).  It was defiantly no \"upgrade\".  It was almost identical to the last room except less cool, a longer walk from the casino and rest of party, and the only view was a nice view of a roof!  What is worse is that we couldn't get back to the rest of our party due to the hotel's key locked elevators.  (If you don't have a key for that floor, you can't get there by elevator!)\n\nSo now we are in a crappy room, far away from the party with no way to get to the floor our friends are on.  When I addressed this with management they treated us like we were giving them a hard time rather than trying to help us find a solution.  (Compromise after talking with 5 different staff: 2 comp buffet passes).  THEN when I went to take a shower I noticed a black hand-print on the shower wall.  When I went to complain about that we were regarded with suspicion and told that a sanitation manager would have to inspect the room to validate our claim.  I offered to have CSI come up and carbon date it!  We were comped 2 two spa packages after two visits to the front desk and about half an hour of arguing and waiting (Spa comps were weak anyways and only covered gym and hot tub use).  No one showed up to look at cave-man hand-print in the shower, and no one came to clean it.  All comps were the definition of weak and we only ended up useing one.\n\nOther grips:\n\nATM's went down across the whole casino, but only crashed after your request to remove funds was 'processing'... leaving you with the concern that it would withdraw the money without you actually getting it.  (I'm sure a complaint to the bank about a casino ATM not giving you your money would sound REAL believable).  They charge 5$ a withdrawl, Other banks charge 2$ and their ATM's NEVER go down!  You clowns can't keep your ATM's running at 5$ a pop? Please!\n\nHotel rooms are janky and have funky ironing boards that fall out of the closet, cheap TVs and clocks with the time screwed up (we all thought we woke up at 1PM instead of 11AM because the room clock was off)\n\nPyramid balcony railings are so weak you can shake the whole thing with one hand.\n\nAmenities close relatively early at night: spa, buffet (probably why we didn't redeem our comps)\n\nConclusion:  Bachelor Party was a BLAST!  No thanks to the Luxor and I am I am left with the fact that I will never have the 4 hours of my life back that I spent waiting in line to talk to the staff and arguing with them!  All of us agreed to try some other strip hotel next time.