I want to like Rachel's Kitchen more than I do.  To me, this place should be a slam-dunk.  They offer fresh food and healthy alternatives to the normal restaurant fare.  However, there are a few things that really bother me about this place.  Let me elaborate.\n\nThe first problem I've encountered is inconsistency.  I like going to places where I know that I can order the same thing more than once and get, well, the same thing.  Sometimes I get stuck in ruts and return to places over and over for a particular menu item.  That's how I know whether a place is consistent or not... and this place isn't.  I have ordered the same wrap (a BBQ chicken one) a dozen or so times.  Sometimes it absolutely blows me away.  Sometimes it is flavorless and skimpy on the filling.  Since I never know which way it is going to be prepared, I usually opt for other food places while I'm at The District.  The prices at Rachel's are similar to Panera, but at least I know how my Panera will taste.\n\nSecondly, the service is somewhat lacking.  At times, I've been greeted with a smile.  Other times, I am greeted with a huff.  It goes along with this consistency issue that seems to be a theme at Rachel's - I like to know that I'm not going to be punished because the person taking my order is having a bad day.  \n\nLastly, some of the tables are TINY.  Like, barely large enough for two people to comfortably fit their orders on the tabletop.  Last time I visited, my fiance ordered a salad and I had a wrap.  Once you added drinks and utensils to the mix, it was a cramped mess.  Between the crowded tabletop and the fact that the table was scooted waaaaay too close to the line of people waiting to order, I felt claustrophobic and wanted to leave.\n\nWhen Rachel's is good, it's some of the best food around.  When it's not, it feels like highway robbery.  I really wish this place would live up to its potential!