I came in here a few days ago to get acrylics, I had a picture of the design I wanted that seemed simple enough- matte black nails with a gold line, and shiny black tips- I never specified if I wanted gel polish or just regular polish I was waiting to see if my nail tech would ask (she didn't)\nI hardly ever get my nails done so I decided to treat myself. My nail tech seemed like she was in a hurry and she was super rude. She kept shaking my fingers and hitting my hand and telling me to relax them, super rude!! \nBy the time it came time to paint them she just grabbed a gel polish and started painting. (I didn't know it was gel until I got the bill)\nAll of my lines were sloppy, my gold lines were coming off, & one nail was completely crooked! She seemed to have difficulty painting the nails matte so she started over and had them all shiny again. I was so ready to leave I told her to just leave them like that. \nI was so upset that I wasted an hour and a half there just to be unsatisfied with the look of the nails and the service. I went to the counter to pay and I told them I wasn't happy with them and if I could get some sort of discount for having bad nails. \nThey instantly got defensive and said absolutely not we don't do that. And continued on to say there was nothing wrong with my nails that they looked \"beautiful\". You gotta be kidding me.....\nI told them there was a crooked one, the lines were horrible, there were bubbles and I didn't think they were worth 60$. The male working told me if I look too close of course they aren't going to be perfect, Um excuse me? I have never had nails that weren't what I asked for at any other place. They told me that they could have someone else take them off and start completely over, like I really wanted to sit another hour and a half! They told me that I needed to be more specific on what I want next time- like a picture is not clear enough!- I will NOT be returning here ever again. Money hungry people!!