People please do not waste your money on this place as it is the biggest rip-off in town. Besides charging more than anyone else in town they have no respect for their customers. I am aware there are cheaper places to have my cars smog checked but I always go here because they are close to my house. They CHARGE more, so there is never any waiting. I have taken my cars there for over 10 years and feel that would make me a good and loyal customer. I went there yesterday and my car did not pass the test, the man working there asked me if I recently had my battery changed, I said yes. He said until I put 50 miles on my new battery my car will not pass. Fine, no problem except the test they did would be $13.99 and to get it retested it would ONLY be $10. So now instead of paying $5 more it's going to be $10 more than everyone else in town. I asked if the extra $5 fee could be waived since I am a loyal customer, he said no. I asked if there was someone over him I could talk to. He gave me the number for a Jim or Bill, I can't remember because I was very upset. This guy whom is supposed to be professional was so rude I felt like I was talking to a high school drop-out punk. I asked him if he was really willing to lose a loyal customer who has brought in 2 cars every year for over 10 years over a $5 fee and he said \"YUP\", not yes, just \"YUP\" like a no class uneducated idiot. Oh yes, I also said they should post a sign warning customers about if they had a new battery installed their car would not pass. The bully owner or manager replied \"We don't have to post any signs\". Really snotty. I know they don't have to post a sign, but it would be a nice courtesy for the customer, but wait , then they wouldn't be able to rip off the customer. Also if you use  a credit card or debit card there is a $1 SURCHARGE. This place cannot find enough ways to rip off the customers. I am disputing this charge with my credit card company, I so hope I win, not for the money, just the principle. I am not going back for my $10 retest, I would rather go elsewhere and drive a little farther and pay $15 then give them another penny of my money. Whatever happened to DON'T PASS DON'T PAY.