I wish I could give them zero stars.  This place is going down hill fast!!!  First off, I come to Vegas about 3-4 per year and usually stay here or the THEhotel.  I'll pass on Mandalay from now on.  Here was my experience this weekend.\n\nSPA:\nI always stay her because the spa was fantastic, now its just like going to Burke Williams, minus the discount.  If you are going to be cheap about what provide for snacks, have it reflect in your prices as well.  I'm paying over $600 for treatments and I'm going getting an apple and lemon water?  Are you joking?  Try harder.  I was stiff walking in, I left with a permanent crick in my neck.\n\nBusiness Center:\nUmmm, since when do you get charged a fee to have your luggage shipped before hand?  You charged me $15 dollars for your associate to kick my box to the front?  So I paid for the shipping and bad service.  Wow.\n\nRooms:\nStill roomy, but the chipped furniture is a turn off.\n\nAs much as I loved staying at Manadalay Bay in the past, this will be my last visit to this hotel.