I wish I would have read the other reviews before going in.  I may have chosen to go somewhere else.  Clearly, good customer services is NOT a priority.  The food was okay but a bit overpriced, the beers were cold but the service was slow.  $25 of play at full tilt didn't warrant a single comp.  When I asked the bartender how much you had to play to receive a comp, she said $30. Since that is higher than ANY other place place I have been to in town, it might have been good information to give me.   I know that $25 is not a lot of play but I was never inticed to play more.  The bartender never asked if I was/wanted to be a member of the players club and never told us about any promos etc.   Also, it took about 10 minutes to get our change because the bartender was more concerned with the payout to the GM who was drinking at the bar.  It is unfortunate because this place has a lot of potential and is close to my home but I won't be back.  I am not sure how they stay in business since there were a total of 10 people at the bar from 9-11 PM on a Friday night and it is clear that they are not welcoming new customers.