I was working on a network tv show (which I told them when I placed my order) and I had to order lunch for the small cast and crew (11 orders) . I begged them to make sure it was correct. There wasn't even a difficult order (no substitutions) and due to union rules, there are only 30 min for lunch, so if they screw up, I don't have time to go back and fix it. Nathan assured me it would all be ok. I told him, please make sure because I will be FIRED from my job if there was mistakes. (Due to the disaster from ordering lunch from a different place the day before). When I got there, everything looked good, everyone's lunches seemed to be separated and bagged. I paid and got in the car. Ummm where are the two drinks I ordered? Went back in, and oops,  we forgot...thank god I caught it,  I thought. Now I have just enough time to get back to set. When I got back, THREE lunches were missing and several were incomplete (missing soups). I called to speak to the manager, she was nice and she felt bad, but she said \" I'm not surprised that your order was screwed up because Nathan is really stupid\". \nAwesome.\nSo thank you panera bread, I have never been fired before- all because some of your employees are too stupid to handle 11 lunch orders. \nAnd, no, it was to be picked up in the afternoon, well past actual lunchtime. It was empty when I got there.