Yes, only 2 stars ... why? I was craving Firehouse Subs. I had been to the Rainbow location before - and well, not just for the cool soda machine, but my sandwich was excellent - service was excellent. OK ... so, back to this BRAND NEW Durango location: sandwich - very good. staff - very good and accommodating with our special request. HOWEVER, this store is DIRTY! Maybe it was the end of the night, maybe a little of the dirt and crumbs were because of that, but there was a lot that was old. Also, on the table that holds the napkins and silverware - there was a bucket with wet towels, soaking in a cleaning solution - just sitting out in a service area.\n\nFirehouse Subs is also known for their selection of hot sauces. They had a huge selection, including their signature sauce. Every bottle I opened to try had a crusty, dried up ring around the pour area. In otherwords, they never wipe down these bottles. Discusting.\n\nLastly, I had not noticed the mural on the wall until I read the previous review. This is VERY disturbing! I wish I had taken a picture of it. It is a yellow Clark County Fire Truck - a fireman holding a hose, and - wait for it ... water coming out at full force at a fox. The poor fox's body was bent in half from the force of the water! I am sure it was meant to be fun, however (and this is coming from someone who does not get easily offended), this was straight up cruelty.\n\nWould I go back to Firehouse, sure .... would I go back to this one - no.