Place itself is beautiful and clean that's a PLUS\nI went in there because they had a birthday promotion where you get a free mani if you book a pedi so that's what I did!\nFirst of all:\nthe last thing I want to do is to stare at someone elses boobs for 60 min because the shirt she wears is 2 sizes to small so BIG negative\nSecond:\nNO ONE explained how the hole pick your up grades works and no prices anywhere and not even the nail tech knew the prices so BIG NEGATIVE\nShe didn't look at me once while she did my nails,she kept moving my fingers around without saying a word!!How do I know what works best for here if she doesn't open her mouth!!I don't want her to tell me her entire life story but a little conversation is a must to me,it seems like the staff didn't get along with each other very well and that creates a bad vibe and is poison for a business!\nEnds up she PAINTS OVER MY CUTICLES and so it is the day after my visit and my fingers already look like s***!!!Seriously am I the first person she pedicured??\nThe feet is the same story,I added a sugar scrub for $6 and a callus remove for $4,after she kept moving my feet around kinda ruff without saying a word she applied the sugar scrub which was nice but she didn't even take 5 minutes to massage it in a bit!My callus pretty much looked the same after I paid extra money to get it removed!!They say every luxury comes with a therapeutic remedy so I had two luxuries but only got to pick one remedy,ok?!I chose one but I seriously never smelled nor saw anything that could have been what I chose!\nMy toes look ok,but just ok!While I was getting my feet done I would have liked to read a magazine or offered some water but that didn't happen so a BIG NEGATIVE FOR CUSTOMER SERVICE,AGAIN!\nI read about the membership they offer and they have special membership prices but no one tried to make me familiar with it,guess the don't need the returning business!!\nI also think it is kinda pricey for what they offer!\nSo I probably will not return and I will not recommend them to my friends