I went here the other day to help my friend find a wedding dress. When we first got there we checked in and then were told that our helper (can't remember her name) was finishing up with some other clients and to take a look around. We were told to flip the dresses that we wanted outward instead of taking them out ourselves. We walked around for nearly 15 minutes after the appointment was booked.\n\nFinally the helper came over...but by this time someone had put some of the dresses back to normal because obviously on a Sunday we weren't the only ladies there. So that was frustrating. \n\nNext, it turned out they had barely any dresses in her size - what kind of bridal store doesn't carry a good range of dress sizes (she is not unsually small or large)? I surely didn't expect that. She pulled one dress for my friend to try on...which she ended up not liking (not their fault, of course).\n\nThen our helper dissapeared for 20 minutes. Because she had only pulled one dress we were just standing around. She had, I believe, more than 2 brides booked, which is silly because this is for their special day, you should make your customers feel good and that you appreciate them. I finally had to go tell a manager because I couldn't even find the helper in the store. \n\nThe good thing here is that the manager came over herself, with the helper, and helped to pull dresses - THIS is why they get 2 stars instead of 1 because at least she tried to help the situation and listened to my concerns. \n\nHowever, even despite my friend showing her photos of what she was interested in (the poufy type fairy tale dress that is very common) she kept pulling dresses that were SO OFF of what she wanted. She didn't make the bride or any of the rest of us feel good about shopping there at all.  They also kept showing her dresses WAY above her budget!\n\nSo we left feeling completely unsatisfied. It was nice that the manager tried to fix the situation but it still didn't help. \n\nWe ended up at Adore Bridal boutique, where the consigned dresses are listed by size and she found the perfect dress.