Back in its heyday in the 1990s, Bagels Etc was a fantastic place.  Cheap, friendly, great food. Throw in the occasional Leonard Cohen sighting and it was my go to breakfast and brunch joint. \n\nSo, yeah, this place has been living on its reputation for quite some time. And the prices have gone up, the food has gone downhill, Lenny's out on tour, and the service.... well, the service is something truly special. My only guess is that it's been under new management for a while.  The service is truly atrocious and unpleasant.  Memories be damned: the last time I went is the last time I will go. \n\nThe wait was forever and there were empty tables everywhere. The servers didn't even bother looking up from their conversation to help us. We had to track down the manager to complain. And he didn't care. And - as already observed - the service makes inappropriate and offensive comments.  One a previous trip (my second to last), the server made some offhand joke about Parkinson's disease (she was jittery when bringing our coffee) when my friend at the table's father is suffering from that horrible disease. They are rude, inefficient and just plain awful. I guess if you like that kind of \"experience\", Bagels Etc is the place for you. For everyone else, go elsewhere.