Their employees are extremly rude.  Unfortunately, I did not catch her name - But\nWhen we first approached, she rudely told us to go to the kiosk as she\n\"just got there and wasnt ready\" - After going to the kiosk, and it not\naccepting us, we went to her counter and she said \"well if it rejected you\nthen I cant help you\"  I asked her to try it again, and she agreed finally\nafter rudely asking me if I \"was even old enough to drive\"  Mind you, Im 24\nyears old.\n\nEven after she printed our confirmation, and I told her that she was being\nrude, she stated - \"Well I just got here so I dont know what you expect\nfrom me\"  That's not an apology, just more of a \"too bad.\"\n\nShe was extremly rude, and acting as if doing her basic job was a problem.\nJust to mention, there were no other customers in line or at the counter we\nwere the only ones so she wasnt even busy..\n\nFrankly, the ONLY reason we continued with Hertz and didnt go to one of the\nother 20 companies was Hertz deposit was lower than the rest.  Had the\ndeposits matched elsewhere we surely would of went elsewhere based soley\non the employees attitude.