I used to really enjoy this place, I even purchased a Growler of beer last year, at which time they gave me a punch card and \"next refill only $3\" (maybe it was $2 or $4)coupon which didn't expire for over a year. I was like \"Shit yes! that's an awesome deal!\" So earlier this summer(I know I'm a little late on the review) I took my growler in to get filled so I would have some delicious beer to drink while watching the NFL draft. The bartender that helped me was very nice, she let me sample the draft beers and gave me water to rinse between samples, she even found me a new twist cap for my growler since I didn't have one. This was a big deal since they now have new growlers that do not have the same twist caps as my older growler. At this point I was thinking \"I knew I loved this place, they are awesome.\"\n\nThis is where it went south. I decided on the beer I wanted and presented my punch card and my coupon. When the bartender returned with my bill I was very surprised to see that she charged me full price for the growler and not for what the coupon had said. She also returned a new punch card that still only had the single punch as the one I had given her, no second punch for the growler I was purchasing. I asked her about the coupon and she replied \"It was old, we don't have those anymore\" The expiration date was clearly written on the coupon in sharpie marker and it was well before that expiration date. I explained this to the bartender and asked her if they really do not accept their own valid coupons that are not yet expired to which she replied \"nope\". I was and am still appalled that a place of business would not honor their own coupons!! I was at a loss of words and didn't know how else I could try to help the bartender see how ridiculous this was. She was very rude and short with me  and showed no concern for trying to understand the situation. At which point I left and thought \"What the shit just happened? A business that doesn't accept their own coupons......\" They had the perfect opportunity to provide exemplary customer service and make everything right, I wish they would have at least tried.