Ouch. A star was taken away today. I would have loved adding another star to make five, but after some recent and disappointing visits, they fell short. \n\nTheir sandwiches are fantastic! The flavors are delicious! That is, if you can get a sandwich. I went on two Sunday afternoons in a row, early in the afternoon. The first Sunday, my husband and I were the last customers who were able to get a sandwich. Afterwards the employees said matter-of-factly there were no more buns. I felt bad for the other customers waiting in line. On our second visit, we left without sandwiches because they were out of buns. Whoever is in charge of ordering didn't anticipate enough...either week. \n\nThe next issue is the service. The employees didn't seem too thrilled to be working (no hello, how can I help you?, thank you), the interior and communication between employees seemed chaotic (as if they ran out of time to stock the shelves because boxes were scattered in the back hallway leading to the bathrooms or as if they were just opening), and overall I didn't feel welcome or appreciated for my business.   \n\nTo be honest, they would have received 2 stars if it wasn't for the deliciousness of their product. They can easily redeem stars if they improve on their interaction and communication with their customers and have enough product in stock.