Don't buy concert tickets from this company. On Nov.4 I bought a ticket to the Nov.5 KISS show at the Hard Rock Hotel. The e-mail I got from them said I could go pick up the ticket 2 hours after purchasing. It was a good thing that I went down to the box office that day instead of the day of the show because when I got there I found out that there were no seats available in that section that I had purchased from. If I had waited until the day of the show there would have been no ticket reserved for me and no ticket to buy because it was sold out. The lady at the box office was angry because Vegas.com should not be selling seats that are not available. I was able to get a ticket at the box office in a different section for a few dollars more and the box office confirmed that Vegas,com  would reimburse me. It was my misfortune though that my Visa card was from a bank in Canada and in the space of a few short hours the bank rate changed and I ended up getting charged $6.51 on my credit card for nothing because of Vegas.com's screw-up. Do you think Vegas.com cared or would make it up to me by paying that charge? Nope. They said they would send me a $10 e-coupon towards my next purchase with them. I won't be using it.