The staff does a great job of staying pleasant while being swamped and dealing with families. The food is very tasty - the BBQ bacon burger really hit the spot. The burgers are roughly a half pound, the applewood-smoked bacon is cooked just right, and the BBQ sauce is sweet. The fries and onion strings are not really seasoned but there is a sauce bar with a wide range of selections to make them tastier. There is currently a special shake: the kitchen sink. Highly recommend it as it tastes like every candy bar you want to have in your pantry was put in the blender. If it's just you and one other person, consider sharing a large side as it's enough to enjoy but too much to fill up on and miss out on the shakes, floats, sundaes! Seating can be tricky on colder days as there are a few tables and booths inside and they are placed close together for maximum possible occupancy. There is a sizable outdoor patio for outdoor seating. We will definitely be returning to this place for burgers, fries, and shakes.