Not only did I receive poor service when I bought my car about two years ago, but they still call me and send me stuff in the mail.  I had a salesman call me a few months ago and leave me a message so I called back and left a message for him to call me back.  He called back and I politely asked him to take me off their calling list and told him about my buying experience.  He apologized and explained that they don't do those shady business practices anymore and asked me to come in for just 20 minutes (so that he could try to convince me to trade in my car).  I told him again I wasn't interested in buying ANY car from anyone right now as my current one meets my needs and told him again to take me off the calling list.\n\nThey sent me a birthday card and called me on my birthday and asked me to call back (again probably to try to get me to come in and buy another car).  I finally recorded a voice mail for them explaining my poor experience and saying that I would be calling a lawyer if they called again.  They didn't leave a message that time and I haven't heard from them yet.\n\nThese people are seriously desperate to take advantage of anyone and must think the previous buyers are dumb enough to buy from them again.    I hope they go out of business soon.