I got a gift card for Christmas for this place. Never even heard of it before but I also don't eat at a lot of chain restaurants either. I went New Year's Eve to try it out. I am a single guy and the place was super busy so I chose a seat at the bar. The bar was busy but started to clear as soon as I sat down. It became very apparent very quickly that there was a single person working the bar. She was also the one making drinks for the rest of the restaurant. New Year's Eve is typically a drinking holiday so the short staffing was perplexing. After my area was cleared she asked for my drink order and I requested a menu. It was close to 10 minutes before the bartender asked for my order. I order the filet and lobster tail.  About 10 minutes later, a young lady delivered my entree to me; however, I had not received my salad yet. I sent it back and my salad was delivered about 2 minutes later. I was never offered bread so I asked a young man cleaning glasses at the bar if I could have some bread. He quickly returned with a loaf. The bleu cheese dressing is too sweet and was really heavy on the salad. When the entree arrived it looked fine but I did ask the server if it was a fresh meal or left over from the first delivery. The filet was very good, the risotto was fine, and the lobster tail was cooked fine too. It is a little small and the seasoning on it could be left off. Overall the meal was average to decent but the service was horrible. I never was asked how the meal tasted or apologized to for the mishap. I understand the busy-ness that was going on, but it had died down quite a bit by the time I sat down. As a single person who also doesn't drink alcohol, I am accustomed to not always getting doted on by servers since my tab may not always generate the biggest tips. But even just a little acknowledgment to me would've gone a long way. Then to my surprise, as I looked at my bill, I was discounted 25%. I am assuming it was for the messed up order?? But no one said anything to me about that either. Well, I am grateful for the attempt to make up for it, but not sure I'll be back anytime soon.