We've lived in the El Mirage area for almost 8 years and eaten in at Olive Garden in Surprise numerous times.  The food is very good and the service is quite attentive.  The prices are not cheap so it is nice the service is good.  We have ordered food \"to go\" approximately four times.  The service does not translate when ordering \"to go\".  We have been met with sharp, curt employees at the \"to go\" window.  Our 3rd order out should have been our last.  Our dinner was bagged in front of us with the bag placed on the floor.  I was astonished and asked the service to please place the bag on the counter rather than the floor.  The service was quite rude and couldn't believe we were making such a ridiculous request.  Not only do I not want my food bagged on the floor, but eventually that bag will make it to my diningroom table (as opposed to the floor).  Now all the germs from their floor will be on my diningroom table.  \n\nAfter many months, we returned tonight to order \"to go\" for my daughter's birthday.  Olive Garden was her birthday request.  I was astounded to watch the manager bag our dinner with the bag on the floor.  I again said, \"Could you please put the bag on the counter rather than the floor?\"  The manager, Ms. Anderson complied, but obviously bagging on the floor was common place.  She didn't seem to see the problem with placing food items in a bag while on the floor.  I cannot imagine this is health code.  After spending $50 on dinner for 3, I think we will find either a new Italian restaurant or at least a new Olive Garden. \n\nFood is good and pricey, but just eat in and don't take it \"to go\".