5 stars to our favorite masseuse, Marisol!\n\nShe addresses what needs attention and surprises you when she hits a spot that you don't really pay attention to! She's really nice and does a great job!\n\nNow my review on my recent experience..\n\nI'm really not feeling the front desk staff.. Somewhat unprofessional, loud, nonstop laughing, nonstop whispers (which I don't understand if they were talking sh*t about people). \n\nI have a membership and had roll over hours. So I decided to use it for a facial instead of a massage.\n\nWas told to come in early to fill paperwork out because it would be my first time.\nCame in 15 mins early.. \nWaited 20 mins before saying something.. Front desk says person to do my facial is running late... Another 20 mins passed, still haven't called to go back, and still no paperwork. Supposedly the person to do facial had told the front desk to give me a call that she'd be running late.. No phone call was received nor made. That was pretty irking!!\n\nSarah finally called me back.. \nAnd she was great! Explained everything thoroughly, was gentle, and made me feel comfortable for my first facial! She answered all questions and eased up my concerns!\n\nI will keep coming back for the masseuses and estheticians.. But I don't know about dealing with the front desk..