DO NOT USE THIS COMPANY!!!!! I agree that they should get NO STARS but would love to make sure no one goes through what I went through!!    I have been trying to get my dishwasher fixed for three weeks.  1st time they didn't show up, second 11:45 on Thursday have to order parts was after 12 so it went on the next day ordering. conveniently it was a weekend!  Never called to let me know when the parts were in.  I called Lowe's to help me get this job done quicker only made DONNA mad so she than didn't schedule me to the following week on a Tuesday, (i have now been without a dishwasher for 2 weeks with a family of five).  Reschedule again because of weather but technician could have came in the morning but because I request first call DONNA made sure i was the last.  Today they were suppose to show and they did not and DONNA called saying we would have to reschedule.  He never rang the doorbell I have worked my schedule around this company time and time again.  VERY VERY RUDE!!! Donna has no phone etiquette! I also had them prior because of a warranty repair on my washer but I didn't realize it was the same company until having to deal with DONNA again. She was nasty that time. This was under a Lowe's warranty so make sure when you have a warranty repair make sure you tell them you don't want to work with this company!  Major headache!!!