Bought a Groupon for 3 months of membership and in the \"how to\" section it requires us to call (702)818-5800 to register. After numerous attempts during their \"staffed\" hours at 10am-6pm to register, they finally leave a voicemail for my friend and lets us know that we can come in anytime 10am-6pm to register. We have to register to get the key so we can have 24 hour access to their facility.\n\nToday me and my friend go to anytime at 2:15PM and try to open the door for the guest entrance. Surprise surprise it is locked. There are people in the gym of course, the other customers who already have a key to access the member access entrance. Where is the staff? There is no sign that says \"out for lunch\". Don't call it staffed hours if there is no staff working. Called a handful of times while waiting outside and no one answers. Bigger waste of time than trying to order a steak at a vegan restaurant. \n\nDefinitely not the best business people. Will update when the \"staff\" contacts us back.