Please note that I have not dealt with Dr. Crovetti. My review is regarding Dr. Bahlduini and his nurse. One comment about Dr. Crovetti's front desk staf - they could truly take some classes in customer service because in person and on the phone they have been a bit short, and seemingly irritated, put out that I wanted to talk to Bahlduini's nurse (she insisted I call back so I didn't get the attitude). I have become increasingly sensitive to those in the customer service who have these jobs but act like its such a chore to provide the core service of their job... but I digress.\nDr. Bahlduini was referred to me from St. Rose (St. Martin Campus) and is an orthopedist. My knee injury was of concern to the ER doctor when she found out I had an avulsion fracture (where the ligament tore a chunk out of my tibia when it tore loose). The doctor is very knowledgeable and he has several athletes that he sees to (this is of interest to me because  I ride dirtbikes and motorcycles and this knee thing seems pretty scarey as far as what I will be able to do going forward after surgery).\nHis nurse is very nice, and has done everything she could to expedite the process of getting MRI approval from my insurance and getting me scheduled for everything necessary on a very tight timeline (I leave the state/country in a little over a week). If anything changes as far as the service I receive from these two awesome people, I will be sure and update the review. Otherwise I couldn't be more pleased with the speediness of service I have received.