We just ate here for my husband's birthday. Surprisingly, the pizza was one of the best pies I've had at a Grimaldi's, unfortunately, service was seriously lacking. The waiter never introduced himself, just took our order, and never came back until it was time for our check. Our total was $8.65 because of our birthday pizza coupon and I was planning on leaving the standard 15% (on the full amount) even though the guy didn't do much, but he came back with a 10 and two 1's. I sat there waiting for 10 minutes until the lady trying to bus my table asked if I needed something. He finally came back and I told him I needed to break the $10. So, he gave me 2 $5's. 15% of $26 is NOT $5, or $10. I hate feeling pressured to leave more than this person deserves, so I left him nothing. Sorry guy. \n\nThere was a cool balloon animal lady there who made my daughter a Hello Kitty balloon hat! She got the $2 tip from the change that he gave me because that guy wasted 10 minutes of my time. \n\nI would have given 4 stars (house salad was not very good, definitely opt for Mediterranean if you're not one for oil covered lettuce, a lot of red onion, 2 tomatoes & 3 olives) if the service hadn't been completely terrible, but alas, it was completely terrible.