We went here today as part of Restaurant Week and wow was the food good, service not so much! I called to see if we needed reservations and was told we did not. Fortunately we arrived at 11:45 so we were seated by 12p while all those behind had at least 20-30 min waits. Once seated in this busy restaurant we waited for our server for some time before waiting to have our water delivered and then waited again to order, and on and on. The food was worth the wait though, I ordered the Britannia Burger and it was delicious the combination of the extremely moist burger with the mango chutney was amazing and I will certainly be trying to recreate it at home. My boyfriend had the Hell's kitchen burger and while it was good it was by no means spicy. The buns are buttery and delicious and I would definitely recommend this spot. We shared the onion rings and sweet potato fries, both good but the onion rings are by far the better choice. The dessert course was sticky toffee pudding push pops and were good not great. I would certainly visit again if I was in the area but it is a bit pricey even if it was probably one of the best burgers I've ever had.