I found quality items that were fairly priced based upon the current fashion trends and what was made available.  my only complaint was that i was encouraged to leave items at the front counter so that my arms were free to continue shopping and at a time sensitive (i had to go out of town) check out, an important item was left out of my pile of things.  this resulted in my being inconvenienced due to my schedule and the long distance driven to get to Turn Style to shop.  When I called the store I was told that the items could not be held for me for a few days until I was able to get back there to pick them up.  This was a customer service faux pas that showed absolutely no personal attention. I spent a sumptuous amount in their store and it was too inconvenient for them to accommodate me given their clerical error?  After four more phone calls over the next couple of days I finally was able to receive good customer service as I was promised the item would be held for me until my return date.  I am planning to see if they truly are customer service oriented when I travel the 15 miles to their store to fetch my item supposedly on hold for me.  We shall see.  \n\nAs consignments shops go, I am impressed with the organization, the cleanliness and fresh fragrance of the store (as opposed to that typical thrift store odor), and I found the staff otherwise extremely kind and pleasant if not efficient given my debaucle.\n\nI will continue to shop there because of the quality and variety of their items and I will also be sure to see that every item I chose is included in the check out.