If your looking for a relaxing day at the Spa, this is not the one.  First of all, the ambiance alone ruins the experience.  The lights are too bright, which encourages people to talk louder and when a quiet calming environment is needed.  The temperature is close to freezing and doesn't promote relaxation of the muscles.  Secondly, the customer service is marginal.  As I went into the spa, I was directed to the relaxation room without being given a tour of the Amenities, a locker, and a robe.  Here I am waiting for my treatment in my street clothes...I finally had to ask one of the workers to give me a locker and a robe.  Granted, I did only get the ultimate pedicure ($100) and a scalp massage ($95); but if I'm throwing down this kind of cash, I do still want to chill in a robe and relax.\n     The scalp massage felt good, but FM radio music was playing and it didn't exactly enhance the experience...and again, it was freezing!  The ultimate pedicure was more like a semi-deluxe pedicure...where the woman wore latex gloves and massaged my legs with extra oils and lotion...something I would've paid 5x less for somewhere else.  \n     This place is not recommended by me at all.  If you're going to pay a premium price for a relaxing day at the spa...my advice is to GO ELSEWHERE!!!!