I have been a fan and regular customer of the Bagel Cafe for many years.  What happened to me today is a game changer!  My wife and I took 3 friends out to breakfast.  As usual the food was good and as usual my wife wanted to take home a pastry as did my friends.  There was quite a long line to pay as Sundays are always busy.  I wait in the pay line while the other 4 check out the goodies.  After about 5 minutes it's my turn to pay and I ask the cashier to add an eclair.  In a not so great tone of voice she says \" we are too busy, you have to order over there\".  I was taken aback by not only the tone but in the past I always ordered my to go pastry from the cashier.  I will grant that I usually eat thier on Monday\"s when they are not as busy but I became defensive from her barking at me.  I stated my unhappiness and she asked if I wanted to speak to the manager and I stated I did so she pointed him out to me.  I walked over to him and explained that I have always ordered my pastries as I was paying and he told me something to the effect of, We don't let the cashiers handle money and food because some money comes in from sick people, casinos and from a \"strippers ass crack\". REALLY! Stuff happens and I sure don't want to take such a good deli off my list but I felt pretty small at that point.  If the cashier was nicer in her response from me I would not have questioned going to another line, but the manager was icing on the cake. We can all have a bad day and maybe I could have handled everyhing different on my end but the attitude and response said to me they just don't really appreciate my patronage