First of all I wanted this place to succeed. The Ballantyne area has been getting a label as a style over substance area for which restaurants have not been on par with areas such as South Park and Birkdale Village or the Uptown. I decided to order the Gumbo and Crawfish bites as a lunch meal. The Gumbo arrives and I instantly begin to notice clumps of rice within the bowl. This would not be an issue if I was using chopsticks and eating Asian food. The flavors of the Gumbo were not properly mixed. It seemed as if the Gumbo did not get enough time to simmer. My Crawfish bites arrive late due to confusion with another dish. I take a look at the dish and realize that they used cornmeal as the breading. For those of you not familiar with cornmeal, proper execution is needed to insure that the cornmeal does not dominate the product. And in this case, they failed. There was too much breading which in turn made a gritty dish. My critical judgement of this place was finally justified when the manager came over and asked \"how was our meals\". We made mentioned about the clumpiness of the rice, and without hesitation the manager stated that we could just mix it in as if our criticism was petty. Keep in mind that this spot had just opened this week. If the top of management doesn't acknowledge their shortcomings, this place is doomed to fail.