I am absolutely disgusted by the level of customer service at Sprint Store 6736 E Baseline Rd #104, Mesa, AZ. The staff there has the absolute worst bed side manner of any company I have dealt with. Every single rep there was completely indifferent to my situation, refused to help and failed to come up with reasonable solution. I then talked to corporate; they tried to help, but had me talk to the store manager. The manager didn't really listen to my complaint and refused to help or come up with a reasonable solution. Once again I called corporate for help, and was dumped back to the store. However, this time I spoke to the most appalling depiction of a customer service rep (Greg). After telling me what happened, arguing with me and refusing to even simply listen to my story, he caused me to escalate. This employee should never be allowed to answer any phone call; I am now considering the value of my Sprint service because of him. I would rather pay more money to another company, than know that a piece of my bill can support such a dreadful employee. In the end, a supervisor at corporate was able to come up with a simple solution to my problem. After spending 3-5 hours of my time to get this figured out when it could have resolved at the store in 30minutes.... I will not be recommending Sprints service to anyone, and I will be telling everyone I know about the outright terrible customer service that I received from Sprint Store 6736 E Baseline Rd #104, Mesa, AZ. Brittany, Jeff, Ryan and especially Greg... Thanks for ruining what I thought was a good service.