It's hit or miss at this particular store. At lunchtime-it's great. At dinnertime-not so much. You can definitely tell the difference between the lunch and dinner crew. The line is kept up and the store is clean at lunch. The tables are bussed and the drinks are kept full at lunch. At dinner..again not so much. \n\nSoups are very good, bread items are ok, hot foods are not very good in selection and just blah at best. The salad bar is fresh though and the selection is plentiful. \n\nThe servers are again very hit or miss. The lunch crew is nice and personable. The dinner crew--well let's just say they spend A LOT of time in the back....hiding. This would be ok if we could get our own drinks, but when you depend on a server to bring you a drink and your glass has been empty for 1/2 hour...not so much. \n\nThe best part about Souper Salad is the price. The \"other\" salad bar is almost $10 per person and that is just insane for salad. The \"not so much\" parts about Souper Salad are a bit more tolerable when the price is not an arm and a leg.