One word, awful! I have short hair and was very specific and told the girl to NOT give me a triangular graduation (basically an A line with the back being very short like a boy) and I walked out of there with the worst triangular graduation. The total opposite of what I asked for. Basically it looks like dog ears and I cried. I kept interrupting her saying not too short in the back but she just kept cutting away. When they asked if I liked it, I was honest and said no. I flipped through their guide book and pointed it out the triangular graduation. I said this is what you gave me, and this is what I was specific about not wanting. The learning leader Brent or Brett practically told me off and made me cry. Saying it was my fault for being too picky. Um hello its my hair, I have a right to be picky. The only good thing that came out of this experience was that I got great highlights for cheap, but I was there what seemed like all day!\n\nI would not recommend this salon for those with short hair. GO SOMEWHERE ELSE! \nI now have to go somewhere else and wear a hat or hoodie in the mean time.