I still have lukewarm feelings about this place.  It isn't the warm place you go to, to feel loved and like they know you.  I've only been here twice and I don't think anyone here is entertained by my (what I believe to be) witty comments.\n\nIt's a little intimidating at first because I feel like I stick out like a sore thumb.  I'm not one to be flashy or necessarily into the beauty aspect of my looks so I generally tend to feel out of place at salons anyway, let along a salon where everyone where's black.  \n\nThe receptionist has always been nice, although not one to engage in small talk or humoring a \"smart\" patron such as myself.  She's a busy bee so I'll let her off the hook.  I like the fact that she seems to be a hard worker.\n\nTechnical: 5 stars on my eyebrow job.  I felt like a new woman.  I've never had my eyebrows waxed before but because I've always been afraid that I would have to draw them in (*ahem* not that there's anything wrong with that, I guess) but damn it, Kim (?) did a great job.  I will definitely be going back once they get a little too bushy to handle...\n\nOkay, so I do watch Tabitha's Salon Make-Over or whatever that show is called.  And I do think that their wax pot needs some cleaning.  I'll have to do a little more investigation on that the next time I go.  Update to come up in about a month.\n\nI haven't had any other service from Polished... Shortly after I went the second time, I got an e-mail saying they let 8 girls go and I was wondering if that was a response to my not making appointments.  But seeing as a couple of the other patrons on yelp say that they've had to wait long periods, I will do everyone a favor and start making appointments.