i really wanted to like this place - a lot, since so many people I know seem to love it.  But much like many other trendy wanna-be higher end joints, I think the average upper-middle class customer base wants to like it so much they don't care how they are treated.  I however, am not blinded by overpriced food and nifty decor.\n\nThis place is chaotic, overpriced and unfortunately has pretty decent food regardless. Super snobby hipster or sorority girl staff - not just one or two, but MOST OF THEM. I failed to meet one friendly person working there any time I have been in.  I registered on Yelp simply to leave this review.\n\nGoing in at 3pm-ish is kinda a bad idea since they are in the middle of shifting from lunch to dinner set-up and no-one wants to help you.  You still have to order at the counter...my go-to is the pretty darned decent (but messy) veggie burger.  But that is all you get - no chips or anything.  Its enough but don't expect fancy.\n\nSo yesterday we go in for my honey's birthday.  We both order the veggie burger.  We were the only ones eating in the place, but other patrons were hanging out finishing up or studying with desert.  \n\nFirst, they are already clearing the tables and setting for dinner.  No biggy right.  Problem is they take all the napkin dispensers off the tables and replace with place settings.  Great.  But people still come in to eat during this time.  So, no tables had napkins. I ask the guy doing the settings if we could get a napkin.  He ignores me.  I chock it up to not hearing me.  A few minutes go by, still no food, still no napkins.  So I get up and go ask the guy (same guy that ignored me) who is standing in front of a huge basket of cloth dinner napkins if we could get a couple. His response - NO! and that I needed to go find a napkin dispenser....!! say what?! last time I checked I wasn't on the payroll. And Seriously dude!  I am not good enough for a cloth napkin 2 inches from your face after you removed all the paper napkins available?  Needless to say I myself had to go hunt down the last table that had a dispenser on it - outside.\n\nAfter a very long wait, and much needed napkins in hand,  we finally get our burgers.  Great.  We take them to the table and my honey decides its a little bland and want mustard. She goes back up front and was told point-blank that if she had wanted mustard she should have ordered it and the only one that could give her mustard was the person calling out the food order - who was no longer around. Soooo, in an effort to be the better person we chose not to make a scene over mustard. Are you kidding me?  You can't turn around to the guy in the kitchen standing a foot away from you and say hey dude, can you hand me the mustard for a customer....NOPE!  We were freaking refused MUSTARD! \n\nAnd again, this was on my honeys birthday.  We chose to spend part of our special day here and not, one, not two, but every single staffer was rude on some level.  We decided not to get coffee and dessert and chose to spend our money elsewhere.  \n\nI am a customer service freak and the times I had been here before were so busy I couldn't tell if it was me being stressed by the environment, or if the customer service sucked! I chose to give them the benefit of the doubt, but now that I have been here without it being busy at all, I know it is just the ATTITUDE of this place. We will NEVER be back.