I came here based on a friend's referral. The lady who did my nails was EXTREMELY unprofessional. First, she left me in the middle of the procedure to go get a jacket. She came back after five minutes and proceeded to continue without apologizing for her rude interruption. Then she picked up a call and started talking, once again stopped doing my nails. She was so rough with my hands such as: pulled it towards her forcefully, pinched my fingers, cut my cuticles too deep, etc. I brushed these actions off because I'm not the type to demand my money back. So she had a LOT of white nail polish on my fingertips and I asked her to take it off. She did as I told and there was still polish on my fingertips. I asked for her to remove the specks. She then proceeded to speak in Vietnamese (which I understand) to the other manicurist \"She's so picky. There's nothing even there.\" I sat there. Just BAFFLED. But once again, I brushed it off. My friend said I could get a discount because of connections so I was talking to her about it (she was sitting next to me getting her nails done). I guess the manicurist heard & after she finished my nails she said \"pay me here.\" and I was like I don't go to the front? & she kept demanding me to pay. Then she said \"tip too?\" when I didn't give enough.\nHORRIBLE SERVICE. I'm still enraged by the horrific treatment to this day.