We went here today with a party of four.  We weren't looking for anything other than some fun, casual bowling.  Unfortunately the ball return on our lane was having issues.  The first time we called someone over they went in the back and fixed it.  This happens sometimes so we weren't worried.  However, it happened again, balls were getting stuck back there and not coming back.  Eventually the game would just shut off.  We pushed the intercom button, no response.  We went up to the desk for the second time and they sent someone over again.\n\nThe next thing we know it's taken an hour and a half to play just one round of bowling and the staff has gone back there 4 times to fix the ball return.  After the fourth time, the guy offers to move us to a different lane.  Uh no thanks.\n\nWe went up to the desk to complain and were told there would be no discount or any kind of comp'ing for their equipment failure.  Please pay us 32 dollars for an hour and a half of combined waiting for balls to be returned and for staff to fix their shoddy equipment.\n\nNothing says QUALITY like a business who does not care if you ever come back again.  Don't worry, we won't.    \n\nNext time Bowl-A-Vard.  It's only 5 miles further down the road, has better equipment, AND customer service.