Is six inches enough for you?  The quality is there, but delivering it is something else entirely.\n\nA new store opened near me, so I finally decided to give them a try.  They offer six inch \"gourmet\" sandwiches for around $5-7 (with tax), no sides included. \n\nFor my first test, I went simple with the Italian and the Meatball sandwiches.\n\nNow the meatball sandwich was hot with melted cheese, but the amount of sauce was seriously lacking, coming across as no more than a simple condiment.  The meatballs were flavorful, but dry, and the pitiful amount of sauce supplied could not even begin to bring these things back to life. You could tell the \"meatballs\" had never even touched the sauce before they came together in the sandwich.  I can't tell you if this is normal, since it was my first visit, but the attempt was not good enough to get me back..\n\nThe Italian was a failed attempt altogether, and I will clearly blame the preparer, and not the restaurant.  As in most sandwich places, as you move down the line, you are asked what you would like on you sandwich.  I told him, lettuce, tomato, onions, pickles, oil and herbs, which he repeated back to me to confirm.  The problem was when I got home the only one of the ingredients that made it to my sandwich was lettuce.....NO tomatoes, onions, pickles, oil or herbs.  I had places that made mistakes with my order, however not this bad, and not with me standing right there at the specific time telling him what to put on the sandwich.  Maybe that is why the condiment area is hidden behind a wall, so you can't see what they are, or are not doing.\n\nFirst impression...not impressed with either food or staff...