If they could get zero stars, I would give them such a rating. When we walked in, it wasn't too busy, and the 'host' seemed both aloof and was hobbling about in a very careless fashion. They have two stations, one for sushi prep, and another for hot foods, yet all the seated patrons were receiving food one dish at a time at an excruciatingly slow pace. When our host finally seated us after we had awkwardly stood there (waiting to be seated) for ten minutes, once we sat down, after another ten minutes, the host brought us waters in what could be the filthiest glasses on record. After waiting another twenty minutes, the servers had still not come by, either to check up or to even take our order. One server came to the table next to us to fill up waters, but clearly couldn't be bothered to attend to our table (even though the place is pretty small). My normal policy is to wait at least ten minutes before getting someone's attention, and by this point, we had already been there over half an hour, without any service whatsoever. While I wanted to give this place a chance, the already lackluster experience motivated us to leave, and so we did. Of course, since no one had attended to us, no one could be bothered to notice that we were leaving. If other patrons' plates were any indicator, heaps of greasy food remained on their plates as they were leaving (please note that this restaurant charges you if you have food leftover on your plate). Glad we left then.