I've been to see a lot of urologists.\nA lot.\n\nI'm not a fan of male doctors, but it seems that most of the urologists or kidney specialists in this town are men.\n\nI attempted several times to set up an appointment or consultation using the web form on the website, and never received anything...not a call or an email.\n\nI called on Thursday, after noon, and was able to schedule an appointment for Monday. \n\nWhen I arrived, the staff was polite, and quiet.  \nThe paperwork was a bit much...I was literally filling in paperwork for a half an hour, but I understand that new doctors need to get information.\n\nThe nurse was nice, and made me feel comfortable while I was getting my bladder ultrasound done.\n\nDr. Kaplan was nice.  He seemed a little abrasive at first, but later it seemed he was more...appalled at the fact that previous doctors hadn't done much to help me.\n\nHe's the first urologist to offer me a preventative antibiotic, since I get frequent UTIs.  I'm not 100% sold on taking an antibiotic every day, just because of super bugs, etc, but at least he offered.  No other doctor has done that.\n\nHe's also the first to offer me a medication to help with the other bladder issues I've been having, that are starting to cause problems with my job.  \n\nHis office staff filled in paperwork for me, for help with work.  The woman I worked with was absolutely wonderful.  \n\nI like the office.  I'm not in love with them yet, but I'm always VERY cautious about feeling out doctors and their staff.  I have a follow up appointment next month, so we'll see how they do then, too.