I'm surprised by the negative reviews because I loved the customer service. I came in with a friend and we both had a groupon and no appointment and they were very busy. They could only take one of us and the other had to wait an hour. The owner ended up doing my mani pedi instead of taking her lunch break so I didn't have to wait....very cool since I already agreed to the wait. I upgraded to a french tip and this was the best mani pedi I've ever got. I got so many random compliments on my nails which is pretty rare since I have relatively short nails so they don't usually stand out. I wanted to pay the extra $5 for the callous scrub but the owner said that it would be a waste of money since my feet only really needed the regular scrub. I felt she was sincere and didn't try to up-sell me. The regular price for a spa mani pedi is $50 but they also carry package deals. I will never get a mani pedi at the hotels cause a pedi alone can be $85...damn! I don't have sewer feet so not sure why anyone would pay that lol. This is my go to place in vegas for mani pedi from now on. Take a short drive off the strip and be smart with your money.