I've been waiting to write this review because I've been hoping these issues would be worked out on their own - I truly believe they have a remarkable product. I've been to Nekter (this location) quite frequently since they opened and was an addict for the first few months. The Popeye Acai is my favorite, Date Nut is great, and the green Toxin cleanse is delicious as well. I also love the prepacked green juices and have tried the famous Acai bowls. \n\nThe product has been extremely inconsistent as of the last 3 months or so. The last 3 times I've been there the following occurred:\n\n1) Chunks of frozen banana (Popeye Acai)\n2) Chunks of some kind of tart/bitter powder (Popeye Acai)\n3) Pieces (lots) of pit from the Date Nut smoothie which rendered this smoothie un-drinkable unless I wanted to use a strainer. I'm assuming the hard rock like bits were pieces of pit.... \n \nThe last one was when I actually decided to call and tell them about what I've been experiencing. My hesitation was that I would call and the message would never make it to management... either way, I tried the phone number that came up on Google as well as the number listed directly on Yelp - first number seemed to be corporate office which was closed and the phone number to the store just didn't go through at all (was during store hours). Thus, I reluctantly resorted to Yelp. \n\nI love this product. Truly. And will be trying the North location from now. I will not return to Hilton Village.