Had a pretty good experience.\n\nWe stayed at Aria for two nights and then decided to stay another night in Vegas, so we booked Palazzo (since our stay at Aria was very mediocre). The room was -much- larger than our room at Aria (at least 600 square feet...and I'm pretty sure that was just their basic room). Room had three TVs (one in the living area, one in the bedroom area, one in the bathroom). Room had a huge bathroom and the furniture was all very nice - not overdone, just really perfect - what I'd expect from a five-star hotel.\n\nNot much else to say on the room itself since we were only there for one night - everything worked as expected.\n\nI ordered room service for dessert about midnight. Was initially told it'd be about 40 minutes, but they got there in about 15 minutes and were very friendly.\n\nCalled in the morning to ask about late check-out and was told they could extend it an hour for free. We ended up checking out at the usual time anyway, but it was nice that they extended it for us.\n\nOverall a good stay - we weren't there very long, but the service we did request was all friendly and prompt.