Super rude & nasty workers. Went there to return something/exchange. The 1st lady was by the register writing something. She just said wait. While she was writing not even saying please or greeting me etc. 2nd lady came to the 1st lady and said how that item is so old they don't carry it anymore. ?? Like what the hell is going on here I'm right in front of you and I can hear your stupid ass. After a few mins 1st lady was like what is this. I want to return or get a store credit because I'm not happy with this purchase. She's like we don't carry this item no more in the store. The hell you don't it's right there in the window display area in purple. She's like oh no it's different color and model. Well I want exchange it. She's like it pass 90 days you can't read the receipt. I jump back and was like WHAT.. It clearly says 100% Satisfaction Guaranteed don't u know how to read. I'm a paying customer how the hell your going to be so rude and trying to belittle your customer. She didn't want to help me at all. So I didn't get to exchange my item that I purchased in this store.\n\nI will never be purchasing from Kipling again. I have been buying Kipling items for many years. I'll be taking my money and business else where, where they respect their customers and value them.