I don't know how there's so many good reviews. Maybe they just offered a discount for a good yelp review, I've seen a lot of salons do that. \n\nI arrived 10min early for my appointment to be polite, I know that walk-ins welcome too though. I probably stood at the reception desk for 5 minutes straight. No one greeted me or asked if I needed help but everyone did look at me; the girl I found out later to be the receptionist finally stopped talking to the nail tech and said, \"Yes? What do you want?\"  I told her I was there for my appointment and it was my first pedi ever, which I actually called earlier that day to confirm again, and she then asked if I had an appointment. After some silence she told me to pick out a color, I actually thought there'd be more color choices, it was mostly pink and red, so I did and came back, then she told me to sit down, looking at me like I had 2 heads and I was totally stupid. \n\nFinally I waited 10 more min and got seated with Richie. He seemed distracted the whole time, I think looking at the owner or head woman, he even dropped the nail polish while mean muggin' her and she wasn't even looking. It seemed to have a catty, selfish, vibe, I gathered they were arguing about money and the receptionist was trying to overcharge and had to be scolded. Then I was told move down while I was drying even though there was only 1 person at the opposite end because a family came in, and they didn't even all have pedi appointments, they actually said that in front of the techs, not surprised they wouldn't pay attention though. \n\nI saw my same tub kind of splashed with what I thought was alcohol, but not wiped at the bottom or at all and filled up with the blue flake stuff. I really hoped I wouldn't get an infection after I saw that. When I was drying Richie gave my coupon to the receptionist and when I paid and asked for it back she said she never got it, even THOUGH she explained I got a discount. Then she went back to Richie and came back and gave it to me so I could use the other coupons on the flyer. Like you don't want me to come back or get $2 off? OK? Also, cash only tips.\n\nThere was a weird scuff left on my nail that's not natural and some polish left on my skin, but I thought it was pretty.\n\nI would only recommend to go if it's a surprise gift or you have a coupon and really really really need it. I didn't get the point of the basic spa pedi, basically it looks like what any girl could go with a small tub soak, scrubbing pad/stone, and nice polish. It didn't look or feel different, just glossier because of the bottom and top coat used.\n\n\nDecor: 3/5\nStaff: 2/5\nClean: 3/5\nWait: 1/5\nPedi: 3/5\nPolish Staying Power: 4/5