One star just because it is the lowest score I could give it. If there was a zero star option I would give it! \n\nWent there with a few family members, one being my grandmother. It was a busy Saturday and there were vert few bowling balls available. We wait for awhile and still had little lighter bowling balls to choose from. We spoke with the staff, which were NO help. They stated that bowlers were allowed one ball per person. Clearly most people there didn't get that memo. We asked if we should speak with patrons about which bowling balls were not being used or if staff there would be checking. They, of course, suggested that we check. So my cute little granny and I went to each lane and asked and of course, no one was \"willing\" to give up a bowling ball. I believe there was some large childrens group there and seriously were lacking parental units. It was borderline chaos! We let staff know that most people were unwilling to give them and staff said, they would look into it. I also let the staff know that we would be waiting to hear back and that my elderly grandmother who happens to have hip problems could not lift any of the heavier bowling balls. We were in no hurry, so we waited another 15-20mins to hear back from staff. We decided to go ahead and maybe try a few frames out with the few bowling balls we could find. My poor granny could not even pick up the bowling ball let alone throw it. We decided to stop right away and end our game and make sure she didn't get hurt. When we went to return our shoes and let staff know WHY we were leaving. Their exact words were... \"Oh well. Bye!\" This was from the MANAGER! Older gentleman with glasses and salt and pepper hair. He even tried to make us pay for the game! We hadn't even thrown one frame!! \n\nSteer clear. Shenanigans, poor service, and lack of respect for costumers.