CUSTOMER SERVICE NOT THE BEST but the food is pretty good!!  After reading all of the reviews, my friend and I were hesitant to try this spot out, but after walking the strip, we ended up here.  As soon as we approached the podium, there were around 4 young ladies just standing there......we waited for someone to tell us something.  After being told it was a 20 min wait to get a table (the place wasnt even full), we found a spot at the bar.  After 10 min of waiting for someone to acknowledge us, my friend got up to get us some menus.  We were then told that we had to order from the bartender (we were seated in the bar area but not at the bar).  I wish someone had told us that we had to go directly to the bar to order.   The food finally came and I admit it was good.  The baked beans were the best, so make sure you order that.  I would just suggest that management put their staff in customer service training and learn to manage multiple tables so that the customer doesnt have to get their own menus or additional napkins.