Slightly disappointed on our visit today. A co-worker and I were approached a couple weeks ago by one of your street-team marketing members with a voucher for free smoothies. We went in today to redeem the vouchers and were advised that if it wasn't our first visit that we couldn't get the smoothie but a tea would be the substitute. While I'm appreciative of the tea, I was very disappointed that the voucher was not honored. No where on the card did it state for first time visitors only. False verbiage or failure to provide all the information is probably one of my biggest marketing pet peeves, especially since I work in this field. Just some constructive criticism to pass on: 1) update the verbiage to be more upfront about the offer 2) Honor your marketing collateral. Your employee admitted that it should be better stated and something that needs to be addressed. What's unfortunate, is that I probably would have been a frequent visitor, but looks like I will stick to bringing in my own protein powder and making it at work.