First off, I really like the food.  The quality is good-to-exceptional and execution/presentation is good as well.  My issue isn't with the food.  It is with their handling of their own monthly food discounts/offers, called \"Beer And Bites Club\". BTW, I like the waitstaff but it seems that the disconnect is between marketing and management (according to a manager).  The last time I was there, the manager also didn't want to accept my Yelp check-in (1 Free Domestic Pint or Well Drink).  He acted like Yelp was almost some type of scam where Yelp creates bonuses without businesses knowing. \n\nIt has gotten to the point that the regulars that I go with will no longer go.  They used to go twice a week and me, once a week.  Hopefully someone will read this & fix the problem.  I will give this location one more chance, but I am not confident that anything will change.\n\nTo make this a little more constructive:\n1) Football specials are/were amazing\n2) Great burgers; the Kobe is exceptional\n3) Excellent BBQ ribs, meaty, tender, & slathered in BBQ sauce\n4) Coconut Shrimp appetizer seems like it belongs in a Steak House, the taste & presentation are so good. Sweet coconut+savory shrimp+great sauce=amazing!\n5) Great ambiance\n\nWith all said & done, the 3 star rating is being given because of my past experiences during football season.  If I were to base it on my last 3 visits, 2 stars.\n\nPlease, please Adonna, please read this & correct the problems...