If there were an option for 0 stars that's what I'd choose. This place should be shut down. Years ago I made the mistake of taking my puppy Lucy to get spayed here and from the get go the staff was very rude and acted as if they were put out answering any questions I had at all. Later that day I picked Lucy up and her incision looked like a giant sloppy wound you would see in a horror movie. When I asked about it they assured me it was fine and would not send home any pain meds for her. The next few days Lucy was in extreme pain wailing and crying all night which shouldn't be the case. I thought that experience was bad but nothing compared to my brother's. Just yesterday my brother took his puppy Leo here to get neutered when they picked Leo up he was bleeding everywhere. When they brought it to the vets attention they assured them that it's normal to stop worrying. So they took him home. Well the bleeding wasn't normal he kept bleeding profusely to the point that his scrotum was completly filled up with blood and swollen up huge. This is the point they took him to the emeegency pet clinic where they gasped and said it is definatly not normal. They kept Leo overnight and good thing. They said if he wasn't brought in there was a good chance he would have bled out overnight. They also informed him that they get quite a few emergencies that come in after going to this hack shop North Phoenix Spay and Neuter Clinic. So take it from me if you can avoid this place at all cost if your pet means anything to you. I will never step foot in this place again.