Phenomenal.\n\nIt wasn't long ago that I mentioned to someone (or maybe even on my review of The Counter or Brown Bag Grill, both in Los Angeles), that I wanted a similar custom built burger type restaurant in Pittsburgh.\n\nIt's here, folks!\n\nAlthough it is another american burger joint, they take it to the next level with their variety and quality.  I just came back from their 10:30PM-11:30PM half off special (which is pretty restrictive...details later), and I immediately took my computer out to write this review!\n\nThe restaurant itself is decently large.  It's located behind Uncle Sam's Subs in the Waterworks Mall (which is adjacent to TJ Maxx and Giant Eagle).  Because of their slightly obscure location, they do have a bright red sign that stands out from the other white colored signs.  There's an \"outdoor\" dining area, with two large flames shooting upwards (almost the force of a butane torch, but with flames 3 feet tall) for appearance and a bit of utility.  The ambiance is slightly dark, the exact lighting that I expected (and the reason for my poor photography with my iPhone camera).  With 12 LCD screens , 9 at the bar alone, there's at least one TV where anyone in the restaurant can see.  Good space planning!\n\nBecause they appeared to close off half the tables after 10:30PM, we were told to take a seat at the bar.  The bartender came and greeted us, telling us that it's his first day, and also asking me where I heard of this place.  Where? Facebook.  I saw that a fellow Fox Chapel facebook friend of mine \"liked\" this restaurant's page on facebook, and when I saw the menu online, i knew i had to visit it ASAP.\n\nThrough the facebook photo captions, I saw that they offer Happy Hour from 4-6PM, Monday-Friday.  This includes half off appetizers and some drink specials.  The other sweeter promotion they offer is for the first three months only, presumably starting from their opening date (1/19/11), and that is half off burgers, sandwiches, and appetizers from 10:30-11:30PM (closing). Half off excludes the following: custom burgers (boooo), any burger with bison, fish, or crab.. entrees (like steak) and steak salad.  The rest was up for discount. this took a while for them to figure out, and i was already filling out my custom burger sheet before they stopped me.\n\nThe first appetizer that caught my attention when i was surfing the menu online was their Bangkok Steak Fries, i.e. portobello mushroom fries.  The first and last time I tried it was at Bottega Louie in LA, and I've been dying to try them again - Burgatory gave me this chance.  It comes with a peanut sauce that was different from the chipotle aioli I tried it with the first time. The dish here took one large portobello mushroom, sliced it up, used tempura batter, and lightly fried it, allowing the flavor of the mushroom itself to stay around.  I highly recommend this appetizer.  We also got the nachos, and they were still pretty good, but slightly more forgettable than the portobello fries.\n\nOnto the entrees.\n\nI got a What-A-Jerk Chicken burger.  I didn't realize until the moment I bit into it that they use ground chicken for this burger, which I actually preferred over a standard chicken breast.  The burger was mindblowingly juicy, and had a lot of robust flavors, like the jamaican jerk rub on the chicken, the cilantro leaves which constituted all the greens on the burger (so much cilantro!), and banana ketchup.  although the ground chicken probably wasn't much healthier than the beef, it still tasted just as delicious. my friend had the Morty's Steakhouse, which again was a pretty strongly flavored burger (description from their site: \"Peppercorn Crusted Beef Burger with Horseradish Cheddar, Haystack Onions and Cabernet Sauce.\")  Although i didn't take a bite of my friend's burger, my friend said on the car on our way back home: \"this may be the one thing that will make me not hate pittsburgh.\"\n\nThere are so many more things on the menu that I still look forward to trying, but didn't have the space to fit in my stomach.  Hard Shakes (yes, alcoholic shakes...what could be better!), 12 beers on tap, a bunch of other bottled varieties, classic shakes (if you call kona coffee and glazed donuts in a milkshake a classic shake), and most importantly, my own customized burger (with bison or crab)!\n\nI was almost hesitant to actually submit this review because it's been my best find in Pittsburgh so far.  I'm glad that I have a friend who has a car, so I can hitch a ride with him from shadyside/squirrel hill.  It's good that this place isn't too close to the colleges, which means that hopefully the crowd can be more manageable.  As long as they keep the quality up, I can guarantee that this place is here to stay.\n\nPS Sorry for the poor picture quality. The pictures don't do the food justice.  I promise to bring my actual camera next time! \n\nPPS I didn't know there was a 5000 character limit on reviews! This is the first time I've had to cut my review sh--