I go here often because it is close by.  It is by far NOT my favorite location.  The staff is friendly and all that.  BUT what is the deal with paper....I am NEVER given a napkin when I order food.  It is now. a game for me....I order.  If I do not get a napkin I absolutely do not tip.  I think tipping a drive thru for a basic item is ridiculous anyway....but when you cannot give me a napkin, FORGET IT.  Another paper issue...receipts wth don't you offer a receipt for every order?????  I pay cash. For a period of time I was in a situation where I could submit my receipts for reimbursement, I hate having to remember to ask for a receipt..  I lost quite a bit of money because of this.  I called their corporate...and know that there was no order from above to withhold receipts and napkins.  Its the little things that can be so annoying or make someone's day.  Smile and give someone ordering a food item a friggen napkin.  Is that tooo much to ask?  FYI...this napkin withholding occurs morning/noon/night.