I took my granddaughters to get our toes done and we were mislead to believe there was only one, very expensive price. After the ordeal, I wrote an appropriate letter to the owner, asking for compensation, and there was no response. I am willing to always give a positive yelp, but this was unconscionable. BUYER BEWARE! \n\nThis is what happened:\n \nMy two granddaughters and I arrived at Nail & Spa at about 5:30 PM, February 22, 2014. We picked our colors, and were invited to sit and start. There was some conversation about who I was, and what we were doing. I explained I was from California, and wanted to take them to get their nails done. After establishing who I was a where I was from, the people doing the pedicures continued to talk to each other, and every so often \"California\" would pop out in their dialog with each other. This made it uncomfortable for us as we knew we were being talked about, but not talked to.\n\nThe conversation: \nWhile I was sitting there with my feet in the water, I explained I wanted a manicure, also. I said, \"Just a manicure, no nail polish.\" Mia (I think that was her name) said, \"$37\" (pointing at one granddaughter), \"$37\" (pointing to the other granddaughter) and \"$47\" (pointing to me). I went into shock thinking, \"Holy cow, what the heck is this place?\" My mind was reeling with sticker-shock on this high-priced quote. My granddaughter mouthed to me, \"Did she say $37?\" I nodded my head, yes. She was wide-eyed, also. I could not relax from that point on, nor could my granddaughter. It was like I was being financially raped. Mia kept asking me if it felt good while she was rubbing stuff on my legs. I was so consumed with the cost that all I could do was nod my head, and wonder why it was $37 to get a pedicure. The final insult was when she went to do my nails she whipped out a nail buffer, and started buffing without asking me. Then she says it will be $5 more. I did not even WANT my nails buffed. I have thin nails, and when you buff them, they fray apart. \n\nUpon leaving, my granddaughter asked the girl at the desk how much a pedicure is. She said, \"$23\" (I believe) That was when I knew I had been taken advantage of. Mia did not offer the basic pedicure. She had only told us one option, and it was the most expensive. I believe this is bad customer service. My granddaughter is so upset; she does not want to go back there again for her brows. Both of my granddaughters insisted on giving me some money to compensate for the cost. That is NOT how that was supposed to turn out! \n\nI would NOT have posted this bad yelp if the owner had made it right, but I am writing this on April 23, 2014 and he has had plenty of time to respond. I cannot say that the pedicure was worth the price in any way. I was not happy with the actual pedicure work that was done, even if I was only paying the basic cost of $23.\n\nAll I can say is if a business practices these tactics, beware! Just look for better, more ethical places to clientele.