I work very nearby this particular Steep & Brew, and it is consistently hit-or-miss, as contradictory as that sounds. However, my most urgent complaint is that the majority of the baristas have no urgency whatsoever. I often try to build an extra 10 minutes into my morning commute to grab a cup of coffee and a pastry, and I'm forced to wait for a full 7 minutes while the one barista available slowlyyyyy makes pour-over coffee and precisely steamed lattes. \n\nI know it's a small shop, but the priorities and sense of urgency here are non-existent. Why don't they have carafes of coffee to the side, so those who are there to just get a cup can fill up, pay at the counter and get out? \n\nI wouldn't be complaining about this if it weren't a frequent and extremely irritating occurrence. Whenever I go there, I'm there at least 10 minutes before I need to be at work less than a block away and end up at work late, ALWAYS, due to a cup of coffee taking at least 7 minutes to obtain. \n\nRidiculous. \n\nThat said, the cherry danishes ARE delicious.