I honestly don't know how anyone can rate this restaurant more than 1 star.  We saw this restaurant featured on Check Please Arizona and being from the south, we were excited to try it.  I decided to take my husband there for his birthday.  Let me start off with the review of the food - it was terrible.  The chicken was greasy, and had no flavor.  The sides were as bad as a school cafeteria.  But the service is even worse!  We arrived around 1:30 on a Saturday.  There were 2 large tables of people and a few other tables but still lots of empty tables (the place is pretty small).  We chose a table in the back - huge mistake, because it reeked of the smells from the bathroom.  But I wanted to try to stay positive since it was my husband's birthday.  We waited only a few minutes before a waiter came by to give us menus and get our drink order.  We ordered non-sweet tea - however, we got one sweet and one non-sweet, we were able to get that remedied, but when the waiter came back to give us the tea, he wouldn't take our order even though we said we were ready.  He said he had to get a pencil and paper and would be back. Well, he didn't come back for almost 45 minutes!  That's not to say he wasn't around, when the large table's food was ready, the brought out the plates one by one - several minutes apart.  Several other tables came in during this time, while we were still waiting to order, he actually took he new tables orders before ours!  Finally, I spoke up next time he was in our vicinity and told him we still hadn't ordered.  Even after this, it took him about 10 minutes to come back!  We should have walked out, but now it was a mission to see how long it would take.  After we ordered, we waited again.  At some point, a man came out and asked a table near us, but who had came in well after us, how long they had been waiting, and this nice lady told him that our table had been waiting longer than hers.  Turns out, they got their food before we did!  In fact several tables that came in after us got food before us.  Finally, we got our food and let me say that I have had better fried chicken from KFC - I actually think they might have gotten the chicken from KFC, because I don't remember the smell of chicken frying in the restaurant.  And of course they got our sides wrong.  At the end of our meal, a lady came by again to the table near us and apologized for the delay and asked if she could provide a dessert on the house, again the nice lady customer informed the employee that in fact we had been there much longer than them, The employee then just looked at us and reluctantly came to our table and asked us if we wanted dessert.  Having lived in the south, I am familiar with racial tensions, and I have read the other Yelpers mentioning the disparity of service for non-dark customers, this place is worse than anything I have ever experienced.  Two hours waiting for a lunchtime meal!  That's CRAZY!  I felt unwelcome and unimportant to the business.  I will never go there again.  And after all of that, it was $34.00!!  Maybe they charge by the number of minutes you occupy the table?  I think I owe my husband another birthday dinner....