So... If I had published this review right after check in it would have been rated negative infinity stars... Long day and poor attention to detail in taking my reservation led to missed details and a horrendously misspelled name...\n\nOnce we got all that figured out and the correct room we still had to get someone to come up to fix the TV. Fortunately room service (4 beers) was quick and friendly and about 10 minutes later I was in a far more agreeable mood. \n\nLesson learned: should have written down the confirmation number. \n\nWhatever... Can't sweat the small stuff for long. The room was awesome (especially considering the price). They call it a \"Superior\" room but its really just a nice room with a big bed, nice bathroom, free breakfast, free pop...!!! Seriously superior!\n\nThe staff were also very accommodating given my less than charitable attitude in dealing with the check-in delays. Not saying  that I was a complete ass but I was a bit testy. As I've pointed out in countless reviews: great service goes a long way.\n\nThe superior room came with buffet breakfast (tasty) and a free mini fridge (no booze but lots of pop, Perrier and water). The bed was huge and comfortable and the bathroom (shower but no tub) was good.\n\nThis hotel greatly exceeded my expectations (especially for the price) and I'll be back. Hopefully check in will work out better the next time so that I can bump up my stars.