Wow!  I wish I had read these reviews before going in for my oil change today.  I checked in on Yelp but did not read the reviews until just now.  I can totally relate.\n\nI had contact with 3 different female customer service reps.  Only one was semi courteous, the other two?  Zero professionalism.  No greeting, no thank you Miss Tzannos, nothing.  While checking out, a fourth representative overheard my conversation regarding an error on my bill and she came right over to adjust my invoice to 0.00.  She is the only reason Earnhardt Dodge is even getting this 1 star.\n\nThen I was referred to Alan Clark.  I briefly spoke with him regarding my alignment issues.  No greeting.  No \"Thank you for your business\".  No customer service whatsoever from him and  1/2 the team that was there today.  (After reading another review below about how Alan Clark is dishonest and lazy; I will NOT be dealing with him at any point in the future.)\n\nAlan told me that I would be charged $69.00 for them to evaluate my vehicle for the alignment issue.  Really?  I think I'll wait and call back on Monday to speak with a supervisor.  (If that will even help)  Hopefully if not, there is another Jeep dealership I can visit.