One star because my meal rocked. I had the Hawaiian sliders. \n\nThe wait was 30 min at 10:15 am. We waited 10 min at our table before we received water and coffee. We then had to ask 4 times for coffee refills which took about 10 minutes each time to get. That's another 40 min. I don't want to EVER have to ask. \"Our\" waiter never actually refilled it. Mikey was too busy. Another female waitress overheard us complaining and she refilled it once. One of the meals that came out was cold. I mean cold... The cheese wasn't even trying to melt. It was not good. We sent it back with little apology from our \"waiter.\"  I had to ask for a coke refill. Again why am I having to do this? We then asked for butter for the pancakes. I swear to you 7 minutes passes and he comes back and says, \"oh I forgot the butter, do you still want it?\" No. No. No. Screw this we are done. \nAs we paid and the young man asked if it was ok and we said no it was actually a bad experience for our first time there. He simply took our money and  never looked up. That's crap in my opinion. You just lost a potential customer for the duration of our vegas living. \nThe \"manager\" looked just as lost as the rest if the staff while she was taking names to be seated and not back running the kitchen and doing quality assurance checks. What a crock. I chose not to say anything to her because I felt like that was a moot point as well. \nOn a side note there is only one restroom for the males and one for the females. We used the men's once because it stupid to stand in line that long for the women's. This place is huge and it's not equipped to handle the volume.