Check In: \nIt went smooth. They have a $150 per night incidental hold policy that goes down to $200 per stay if you block charges from being made to the room. And there's a $28/nt resort fee **side-eye**  \n\nRoom: \nI stayed in the world tower. The room is nice, 2 people would be comfie in here. The only complaint I have is the photo art over the bed. The piece in my room depicts a crowd of people that maybe at a concert or something. It throws off the whole decor of the room! It's kinda creepy to me. I don't know these people hanging over my bed, watching me sleep, and what the hell are they looking at?  It's so random and does not flow with the rest of the decor in the room, kinda irritating. \n\nThe bed is comfie. And there are mirrors with a LED light frame.. Awesome...just take these stupid photos over the bed away! I did find that the photo art was a shade that retracted. So it was retracted my whole stay. Please replace that element with some black out drapes for those who wish to sleep in. \n\nThe Monkey in the Room: There were a few reviews that felt the monkey theme in the check in  lobby  and bar were racist. I didn't think so. Weird and probably not the best theme choice for a hotel trying to present themselves as \"upscale\" , yes, racist, no. \n\nFood:\nUmami burger was disappointing. The Cali Burger was meh. The Black Razz Mojito cocktail and truffle em'  fries were the highlight of my meal. \n\nThe Perq coffee spot makes a good mocha. Its pricey, which I guess is a perk for the company,  but good. Railroaded by convience I guess. Small mocha and 1 Madeline $9 ijs. \n\nI would stay there again because of the price and the location, the rooms are nice to me. No its not in short walking distance to anything but it's attached to the monorail line. That makes it a breeze to get anywhere on the strip.\n\nGreat customer service here. Everyone I came in contact with was super hospitable.   I would have gave SLS 4 stars but the $150/nt incidental hold and 28/nt resort fees are exorbitant.