We started off using the cleaning solution on a groupon. Our first experience was good-friendly quick reply and a great clean. We then signed up for reoccurring cleaning and requested Thomas G because he does an amazing job and knows our dogs. We we're told he'd come and if he wasn't coming they would let us know so we can leave the dogs in the kennel or outside. They did not let us know and the new cleaners would not go into the house because the dogs we're barking at them(completely understandable). When we talked with the holly and one other person (can't remember the name) they we're rude and continued to tell us \"sorry you're dogs didn't let your house get cleaned\"\nThey also did not make any attempts to reschedule. Then they double charged us for cleaning. \nThe quality of cleaning was good from Thomas but otherwise was horrible. One time when Thomas didn't come we had to have someone come out and re clean because the house was still dirty. I couldn't even tell that someone had been there. When we first complained again horrible customer service.\n\nAfter a little over six months and any attempts at making things work, we finally cancelled our service.\n\nI wouldn't recommend anyone using this company.