Wow - what an experience my wife and I had - \n\nFirst, we weren't planning on seeing a show, but happened to be in the casino when they were handing out discount passes to Zumanity, so we said, why not? The line at the box office was painfully slow, we had 3 people in front of us and it still took an hour...AN HOUR! Once we did make it to the clerk, she informed us the discount passes were not good for the show time we were able to make. Figures, isn't that how it goes! \n\nSo, I must say, the show itself is pretty impressive - very funny, amazing and entertaining. This review reflects nothing about the show itself - the performers were incredible.\n\nHere is the problem - the theatre staff/management. We were seated in front a group of drunken idiots who didn't speak english and apparently didnt understand what was happening around them. They were completely out of control. THEATRE STAFF DID NOTHING! We complained and were told it was our own fault, we should have asked to be reseated elsewhere! ARE YOU KIDDING ME!!!!! We then asked for the manager, and she couldn't have been less helpful - she didnt care either, she told us they 'tried' to ask them to be quiet! ARE YOU KIDDING ME!!! YOU ASKED THEM TO BE QUIET?\n\nWe go no where with the theatre staff, so we went to hotel management. They couldn't care less. There are plenty of choices in Vegas - no need to ever step foot into New York New York again.\n\nMy apologies to the performers of Zumanity, you were amazing! You are the only reason this review doesn't get one star. It is unfortunate that your theatre staff don't care enough about other patrons - our experience was completely ruined.