Let me start by saying that if excellent customer service is what you are looking for, this is not the place for you.  Are the waitresses nice?....Sometimes.  Are they efficient?.....Not usually.  Do they get the orders right?.....most of the time.  Do I love this place anyway???.....ABSOLUTELY!  Here's why - \n\nValue of Happy Hour / Reverse Happy Hour / Weekend specials - 5 stars!  There are not many places you can get a slice of pizza, a basket of wings (Golden Medium, yummm) AND a 32 oz frosty beer for about $10 bucks.  They have daily specials, happy hour specials, weekend specials, and late night specials.  If wings are not your thing, try the Monaco Focaccia - it is to die for!\n\nAmbiance - Ehhhh - 3 stars.  This is just your typical sports bar.  No special ambiance to note.  However - bring your shooting skills, and give the arcade game Big Buck Hunter a try for some laughs, OR coerce your friends into playing some pool.\n\nI will concur with previous guests comments that the management at this establishment leaves something to be desired.  I have had several experiences where management failed to provide a service or take care of a customer, and was less than apologetic about their unwillingness to help.\n\nAll in all, I love Zipps - mostly for its convenience and it's cheap prices.  I'd still recommend it though! :)