I was surprised how small the rooms were! We're from NYC and were expecting hotel rooms in Pittsburgh to be bigger than what we're used to but this hotel disappointed. We were given a room on the executive level which one would think are bigger rooms but the only difference was there was a Sky Lounge just for the executive level. But we stayed over Christmas weekend and the lounge was closed the whole time. And there's no fridge in the room!!! What kind of hotel doesn't have a fridge in the rooms these days? FAIL! We did have a nice view of \"The Point\" and can see Heinz Field from our window and it's only a 10-15 min walk from the hotel -- those are the only 2 reasons I give this place a 3. Glad I booked this hotel through HW otherwise, I woudn't pay regular price. The front desk also wasn't very helpful. I asked about the shuttle (that they brag about on the website) going to the casino and she didn't know their schedule. She even told me to go on the internet to look for the casino phone # (because she didn't have it) to get shuttle info myself. Seriously??!?!