I told myself today when I got home from my weeend in Vegas I was going to wite my first review on yelp about the St. Tropez hotel because it is worthy of the first review slot.\n\nWhere do I begin?  Well, let's start at the beginning.  Although I was not the one who booked the hotel, I know that the room was booked a good month in advance (at least).  We arrive in Vegas totally amped for the bachlorette party weeend ahead of us and all we want to do after a 5 hour drive is unpack and start drinking.  The reservation maker of the group goes to the front desk to check in and is told the room isn't ready, they just have to finish cleaning.  OK, so we go across the street to the Hard Rock hotel and have a drink at the Pink Taco.  We come back to find that our room wasn't being cleaned but had been given away because they had a busload of people come in.  We had booked a double king room with a pullout couch (there were 7 of us all together).  The best they could do was give us a single king with a pullout couch and 2 roll away cots.  They did apologize and said we would get the room we originally booked the next day at check in.  When we got to the room we met our ray of sunshine for the weekend, Joe.  Joe was the only part of our experience at the St Tropez even partially enjoyable.  Joe was the Jack of All Trades at the hotel.  He got us towels, he gave us a ride to the strip, and he was funny and personable and not too sore on the eyes either  :)  Anyway,after a night out we come back to the hotel and one of the girls wants to take a shower.  She steps in and no sooner does she find glass in her foot and all over the floor of the shower stall.  Joe got us band aids and helped her clean the wound.  My bedmate and I go to unfold the couch to find unchanged sheets.  Joe got us new sheets.\n\nThe next morning, we go to the lobby at about 8:30 for the continental breakfast.  Note the time.  All the bread is gone.  All the cream cheese is gone.  There's 3 servings of cereal left and a couple of stale cherry pastries.  They are out of orange juice.  The front desk girl goes to get some more goodies from the back and comes out with cold croissants.  Someone in another room tries to put one in the toaster and it gets caught and starts to smolder which is when I overhear someone at another table ask, \"Where's Joe?\"\n\nWhile a few of us sat on the deck next to the stick and leaf littered pool, the leader of our pack went to check on the status of our room change as well as see if there was anything they would be willing to do about our injured friend.  They apologized and said they would upgrade us to the \"presidential suite.\"  We would have to check back at 3 after the rooms had been cleaned.  So we did.  The room's door handle was broken and there was still no other larger rooms available.  So they gave us the option of two rooms but we didn't feel like moving so we stayed where we were for the last night.\n\nIn their defense, the place is totally understaffed and there never seems to be a manager on a duty.  They are overworked and overwhelmed.  They tried to be accomodating to our situation but it's hard to give the customer what they want when there isn't a higher up to okay it.  If nothing else, the St Tropez will just be one of the many stories we get to tell from our bachlorette weekend