I have to say, this was some of the worst service I've ever had at a local restaurant:\n\n-Our waitress got my drink order wrong twice, never brought my companion's drink, brought the wrong kids meal, and was surly each time she approached our table - which wasn't often. \n\n-The restaurant was practically empty, yet it took 40 minutes for our food to arrive. \n\n-Neither the waitress nor any other staff member ever stopped by to let us know what was going on or apologize for the delay, though we had hungry toddlers waiting. \n\n-When we arrived, they told us they don't seat people downstairs in the daytime, yet a group came in half an hour later and was seated downstairs - and received their food before we did!\n\n-They tried to argue with me when (after 40 minutes) I told them to cancel my daughter's order, box whatever food was ready, and bring the check. \n\n-When I arrived home with my food, I found that the $7 appetizer I bought consisted of three tiny pieces and a clump of greens - for twice the cost of a slice of their mediocre, dry pizza.\n\nFor being billed as a \"family\" pizza place, they were anything but family-friendly. The food is of poor to middling quality at a premiere price tag. I will never visit this restaurant again, and would not recommend it to anyone I know. \n\nIf you need a replacement venue, Cafe Porta Alba offers a far superior pizza experience for both foodies and their families.