Went earlier this evening with 2 people who have never been. Giving a 2/5 because the food was good, when we eventually got it. Otherwise, poor service!\n\nWe sat down at 4, the bartender took our drink order and while my friend was ordering an appetizer, the bartender walked off. Strike 1. \n\nWhen she came back a couple of minutes later, we placed our order, and we received the bread at about 415. We then received our garlic bread order at 430. At 445, the bartender came over, told us that the kitchen had been taking longer than usual (we were one of only 2 groups of people on that side of the room except for 3 people at the bar, otherwise the whole place was pretty empty), and that our food would be ready in a few minutes, and she took my drink to refill it. At 5, we still had not received our dinner order, the bread on the table had gone cold, and I still had not received my refilled drink back yet. Strike 2. \n\nAt 515, over an hour since we were seated, we finally received our food, and she asked us if we needed anything else. I told her she still had not brought my refilled drink back, and she gave me a blank look like I was retarded. I told her she took my drink earlier to refill it, and never brought it back. She then realized that I wasn't nuts, and brought me a new glass. I was upset (I didn't say anything to her) but it was obvious on my face and she told me she realized that she did forget to bring my drink back, so apologized for that. but it wasn't her fault that the kitchen staff got our food out slow. Strike 3. \n\nI like the Mesa location a lot, but this one definitely did not leave a good impression on my friends, and myself - will not be bringing them back to this one.