I actually love Pio Pio's food, but I will never patronize them again after tonight. Tried to place a pickup order, which had a few hiccups in itself. When we went to pick up, we got a very weird cold vibe, with the employees we dealt with not making eye contact or saying more than 2 words to us. After waiting a little too long to get our order that was already sitting on the counter, the guy opens each box and verbally confirms what we ordered. Getting home, one entire half of our order was actually just a big salad that we did not order...he definitely saw this. We called back and said we are coming back to get our chicken, will it be ready when we get there? Yes of course. Arrive back at Pio Pio and, just kidding, they are out of chicken (yeah right). Obviously angry at this point and asking for a refund, they said they didn't run the card so there's no need, when we earlier watched them run it and signed for it. We asked for some kind of proof of this, and they could provide none. Whether the charge shows up or not, we believe that they saw that the order was wrong, didn't feel like re-making anything at closing time, and sent us home knowing that. Why they told us to come back to the restaurant only to turn us away 5 minutes later I don't know. \n\nIt was nice know you, Pio Pio, but I'll just drive farther to get this kind of food from someplace that is run by people who give a crap from now on.