BUYER BEWARE!! \n\nMy Wife also purchased a Living Social deal with the hopes of having a nice clean house. We should of known something was up when we tried for a couple of weeks to get a hold of someone at the company to make an appointment or at least return our calls. \n\nRight about the time we were going to stop trying and get a refund from Living Social, my Wife was able to get a hold of someone. She spoke with a female at the company and set up an appointment for a cleaning on the 15th, between 11-12. \nAfter the appointment was set up my Wife received an email from Living Social confirming her use of the voucher. My Wife reply saying she has only made the appointment and the services have not been used. \n\nSo, Friday the 15th rolls around and we should of seen this coming, no one shows up. At 12:00 I call the number on the voucher and website, no answer, so I leave a message. Then we notice on their Facebook account they give a number to text for urgent matters. I try texting that number, no response. So at about 2:00pm, I give up hope that anyone will be coming or that I will receive any sort of response or reply. \n\nThis is a sad excuse for a company!!!  I can understand that sometimes things happen that are out of your control, but it seems like this company is doing its best to screw anyone and everyone. \n\nYOU HAVE BEEN WARNED!!\n\n***Update as of 08/22/14**********************************************\n\nAfter emailing all the email address this company has we finally heard back from the company. Below are 2 email chains. 1 is from the email address info@maidbydesign.net and the other is from management@maidbydesign.net\n\nFirst email chain - they have not responded to the last email in this chain yet.\n\nFrom: Stephanie Gillis \nSent: Friday, August 15, 2014 5:38 PM\nTo: management@maidbydesign.net\nSubject: How are you still in business?\n \nIt was so great to have my house cleaned today by your professional staff!!!\nIs what I WOULD'VE SAID had YOU SHOWN UP!!!!!!!\n________________________________________________________\nFrom: Carrie Cronin management@maidbydesign.net\nTo: 'Stephanie Gillis' \nSent: Monday, August 18, 2014 3:30 PM\nSubject: RE: How are you still in business?\n\nStephanie,\n \nI do apologize. But could you please fill me in on what happened? As I am the granddaughter of Terry who I hate to let you know but she passed away a week ago Saturday.\n \n \nThank you,\n \nCarrie Cronin\nOwner/Operator\n \nPhone: 480-993-2112\n_________________________________________________________\nFrom: Stephanie Gillis \nTo: Carrie Cronin management@maidbydesign.net \nSent: Thursday, August 21, 2014 8:17 PM\nSubject: Re: How are you still in business?\n\nI don't know who Terry is, but I see that you sign the email as the Owner/Operator, so you are the person I need to talk to. I'm sorry if your grandmother died, and if that has something to do with why people are not getting their houses cleaned, then there are SO many different ways that you could have handled that. \nSince you asked what happened, I will tell you. I got a living social voucher. I called to make an appointment and left a message. I called again to make an appointment and left a message again. I called a third time, talked to someone and set up an appointment for my house to be cleaned on the 15th. Someone was supposed to come between 11-12. No one came. My husband called. Then he got on facebook and posted a comment looking to see where the cleaners were. He texted the number that you posted on facebook. No response. No one showed up. Nothing.  That's what happened.\n___________________________________________________________\n\n\nSecond email chain\n\nFrom: Stephanie Gillis \nSent: Friday, August 15, 2014 5:37 PM\nTo: Info@maidbydesign.net\nSubject: \n \nI have a question:\nHow come you didn't show up for our appointment?\n____________________________________________________\nFrom: Tabitha Batemann info@maidbydesign.net\nTo: 'Stephanie Gillis' \nSent: Wednesday, August 20, 2014 7:53 AM\n\n \nTo whom it may concern,\n \nIf you have a Living Social voucher and would like to scheduled. You need to call and ask for a refund from Living Social and book directly through us ($69) as Living Social is refusing to pay \"Maid by Design\".\n \nIf this is not an option then we apologize for any inconvenience.\n________________________________________________________\nFrom: Stephanie Gillis \nSent: Thursday, August 21, 2014 8:18 PM\nTo: Tabitha Batemann\nSubject: Re:\n \nYou have got to be crazy if you think I would book directly through you. I'm glad that Living Social is refusing to pay you!\n\n_________________________________________________________\nFrom: Tabitha Batemann info@maidbydesign.net\nTo: 'Stephanie Gillis' \nSent: Friday, August 22, 2014 7:24 AM\nSubject: RE: \n\nGO TO HELL!\n\n_________________________________________________________