I have been to this salon at least 15 times for pedicures, and each time it is ok, for the price. However today is the last time I will ever give them my money. I walked in, and didn't have to wait at all. I used the restroom before I sat down, and there was NO hand soap in the bathroom! GROSS. I rationalized it in my mind because they were wearing gloves, but then I realized they weren't even changing them between clients. When the girl started on my pedicure she was aggressively clipping the skin around my nails and it really hurt! Then, she dragged the nail file rapidly across the tender skin she had just clipped too deep. Ouchhhh. It's hard to explain, but when it came time to polish, she grabbed each of my toes by the front between her thumb and her extremely sharp nail on her pointer finger. Her nail, of questionable cleanliness, (don't know where the gloves went...) was cutting into the raw skin in front of my nails and it was extremely painful. I told her that it hurt, and she would stop for a second but then go right back to it. The polish wound up super thick and not smooth, and as she was taking the toe separators out, she stuck her finger right into the polish on my big toe. She haphazardly tried to fix it, but I lied and said to just leave it, I had to get going. I couldn't stand to have her nasty nail slicing into my skin any longer and I was frustrated by this waste of time and money. I came right home and repainted my nails myself and washed my feet thoroughly! Exclusive Nails is just down the street and though they aren't open on Sundays or Mondays, they have FAR superior service and cleanliness standards and their pedicures are only $2 more than at Pretty Nails. I will be going there from now on for my pedicures.