The only reason I'm giving this place even one star is because the food was pretty decent for a buffet. However, the service was absolutely horrendous. Starting from the rude cashiers all the way to management. Don't forget to tip before the horrible service, or they will rain fire on your table. God forbid, you leave a tip at the end of your meal where you serve yourself. Not only did our \"server\" slam our drinks down and ignore us the whole time, except to give our whole table an evil stare down, but she refused to give us refills on our inclusive champagne brunch. She even said we couldn't get refills on our iced teas, oj's, or sodas.... I thought this was a buffet. Luckily she brought the manager over and they had an argument about refills in front of us because our server wanted us to \"see it.\" Whatever that means. When we asked her if something was wrong, she went on a rant about how only god can judge her and then things turned from bad to worse. I guess that God justifies bad service, rudeness, and denies us new silverware. But in a turn of fate, after being open about our concerns, she gave our table all of her attention before leaving in the middle of our meal. After she left, our new server didn't even look at our table, introduce herself, clear off plates, or anything that has to Do with good service. But we tracked her down on the other side of the restaurant and got some refills. I would like to think that maybe they just hate us, but we were not the only ones who were yelled at or ignored. Clearly customer service is not a priority. The management here obviously  doesn't want people coming back, seeing as how rude they were. I wouldn't recommend this place to anyone who is looking for an easy going meal. But the food is good... So I guess that counts for something. Maybe.