I love this place. The first time I came in here, I had never had a latte, except at crappy (Starbucks) or mediocre (Xtreme Bean) shops. When I took the first sip, I knew this was a whole different drink. A grin spread across my face as I got first a touch of light airy foam, then rich milk, and finally the smooth taste of the espresso. I thought I would get used to this, but I've been going there for nearly a year, at times almost every morning, and no matter what I get from there, it puts a grin on my face (except the agave latte, I can't believe people drink that). Even the non-coffee-snobby drinks like the vanilla latte, the chai or the mocha are brilliant. I don't go in as often as I used to now, because I buy their beans and make my coffee at home, mimicking their setup as best as I can.\n\nAs far as the service, yes it's true, there is some times a bit of attitude, but quite honestly, you're paying a little more to get a skilled person to make you a delicious drink of the caliber you can only get at a select few places in the valley. If you want a fake-smiling robot who doesn't know how to pull a shot, go to Starbucks. If you want a real human barista who will learn your name and your drink, and yes, maybe mock you a little bit for being a phillistine (and we all are sometimes), then Cartel is the place for you.\n\nThe only reason I only give it 4 stars is that they don't serve food. I think they said it's because they don't have a food license at this location or some such (and it might be kind of small for a cafe anyway), but it really would be nice to be able get something to eat here too.