One day within a week or so of my neighbor's hot water heater broke and flooded their place AND mine, two guys showed up at my front door unannounced two days in a row. One guy was really quiet and just followed directions while the other talked my head off and wouldn't shut up. The lead tech said he had called me and left a VM to inform me they were coming over. How about a call the night before and speaking to a live person?  I guess property management arranged the repairs but no one told me that I'd be woken up by my doorbell ringing two days in a row. Besides the doorbell, they made a lot of noise and tracked dirty footprints in my hallway. That, and they left all the shavings and drywall crumbs for me to clean up. As far as the work goes, I guess they did what they were supposed to. They left their air blowers/fans plugged into my wall and running for hours and no instructions as to how long they should be left on or when they would return to retrieve them. Again, if I'd known they would return the next morning and wake me up again, I would have known when they planned to pick up their equipment. A note would have sufficed, but nothing. AND, one of the blowers was faced inches away from the dryer so the air intended to dry the baseboards behind it was deflected by the dryer, therefore, blowing air in the opposite direction from the wet area it was supposed to be drying. C'mon now.  It's Physics 101 guys. I think I've made my point.