This is a fast casual establishment. Quick walk-up service and fast delivery to table, both courteous. I ordered the chicken tenders rice bowl with medium Buffalo sauce and a OMG Copper beer. After sitting down I noticed is been charged $3.50 instead of $3.00 (import price instead of domestic price). Since Copper is brewed here in Charlotte, I asked the manager (Andrew) for a refund of the difference, and he gave me the 50\u00a2 without debate. But, he explained that the cash register has only two settings (import and domestic) and that Copper is considered an \"import\" because it's a craft beer. He even called an owner to explain this to me, but I declined to get in the middle. I simply suggested that the owners consider rewording their menu to make the prices clear instead of basing their reasoning on a dichotomous cash register setting. \n\nOverall, for this type of place, I have to give at least 3 stars -- food and service were quite good. I added a solid fourth star because Andrew remained not just courteous during our interaction, but was curious enough to research the issue and displayed integrity in reporting back the owner's answer. I hope to be back, and won't dispute the Copper price next time now that I understand the backstory.