I have been looking for a bakery ever since we moved to Las Vegas. I was really excited when Freeds opened up near my house as I have heard nothing but good things about it. I walked in today looking for something special for dessert and I have to say that I wasn't really that impressed. I ended up picking up two pieces of cake. One was Black Forrest (my favorite) and the other was Red Velvet (my GF's favorite) and I have to say that I have had better. The Black Forrest tasted too much of the Fake Cherry they used and the Red Velvet was really dry and kind of blah. \n\nI will say they make better cakes then Albertsons, Vons or Smiths... but I am sure that if I keep looking there is someone else out there who makes better cakes then what I sampled at Freeds. \n\nAs for the customer service, they seemed fine to me. Everyone seemed to be fascinated with the photographing of a couple of wedding cakes that to me looked a little plain, but its not my wedding so who cares. \n\nI would give it a try, maybe you like it better then me but growing up in a little Danish town with tons of great Danish bakeries to choose from I totally expected more from Freeds.