I had a great stay at the Palazzo.\n\nOur room was fabulous - a large-ish suite-ish room with a view of the pools.  Everything was clean.  The bathroom was Vegas-huge and the beds were Vegas-comfy.  The closet could have been bigger and there could have been more hangers.\n\nI love love love the toiletries... the lemon verbena body wash was wonderful.  That light up mirror in the bathroom and the really flattering full length both made me happy.\n\nI enjoyed the casino - I don't play at the tables and there were plenty of nickel and penny slots to entertain my internal high roller.\n\nThe pool was lovely - we got chairs together as long as we got there before noon.  After noon?  Good luck and God Speed!\n\nOne of the pool cocktail waitresses was a gem.  The other, not so much.  She was actually rude, whereas the other was polite.\n\nTwo complaints with house-keeping:\n\n1. There is a paper that states 'if you want turndown service, call before 5:30 pm'... so we called.  Turndown?  Didn't happen.\n\n2. They through out my friend's shoebox.  Which was nowhere near the garbage.  Which she needed for her new shoes.\n\nThey were, however, responsive and fast when we requested extra towels.\n\nThe valet was great, tons of dining and shopping, an overall excellent stay.