When we have been in the store, gotten water tested and purchased product, all was good.  We like that the business is locally owned, so we contracted them to come blow out our lines as our suction was depleted on the side inlet of the pool. The gentleman came out to our house, looked out our pump and set the handle and said that the pool lines didn't need blown out, it was just that our pump was too small. That was last August and we continued to have issues with the pool's side inlet so we called them back to see if they could take another look. The representative told my husband that it would be another $85 to have them come out. Considering that they kept our entire $85 from last time and did not do the job, we declined. We then went to Home Depot, purchased items that would allow us to clean our own lines. Surprise, surprise, there was a Hot Wheels car in the side inlet that was blocking our lines. We knew there was something in there and we were right. \n\nThe store is fine, the products are well priced, but their customer service when it comes to the service we bought for them to blow out our lines was unacceptable.\n\nWe won't be back. Leslie's is closer anyway.