Don't Do Online Ordering!\n\nTypically, I really like the food from STNY. Today was my first time ordering from them online - but it will definitely be my last!\n\nI'm no novice at online ordering - I buy lots of stuff online, including local pizza delivery. Wanting something, different, I visit the STNY website, see they have online ordering - cool! So, I create my account, place my order, pay online, get my email confirmation... a few minutes later, one of their employees calls and says, \"Yeah, we don't know why but you got two free toppings on this pizza. We're gonna go ahead with it this time but in the future we're gonna have to charge you extra.\" \n\nUm, WTF?! All I did was click the buttons to indicate what kind of pizza I wanted, the toppings, followed their prompts for payment including adding a tip (even though that was confusing to do). If there's a problem in the way their system calculates out my total, it is CLEARLY a problem with their programming NOT with me the customer! She seriously made me feel like I was trying to get away with something... how could I \"sneak\" in a couple of extra toppings on their system?! Do they not even think things through before calling their customers with accusations?\n\nThey just lost my business. NOT COOL!