I probably would have given this restaurant four stars out of five, but the service is really what kills it here and I hope they can improve it soon before it's too late. It had been my first time here a few weeks ago as my wife and I were looking for a good Mediterranean restaurant around Madison and amazingly the Yelp reviews were pretty good. We ended up going and of course most Yelpers claimed that it was more fast-food than anything and I thought it was an interesting concept at the time..... Well needless to say the music was extremely loud as we were ordering and I could barely hear the cashier, therefore because of that our option was to sit outside in order to have a conversation without going deaf. Secondly, the wait is atrocious as it took approximately 30 minutes to get our food and that was between two people (The restaurant wasn't even full either).\n\nAs others have said I would recommend this if you are getting take out or having it delivered (via a 3rd party delivery company). I was about to go back in for a second shot a week ago and when I walked in the same two people were working, one as a cashier and one as a cook. I immediately walked out even though the place was empty as it makes me wonder if those are the only two people who own it or work there daily..... As far as the food is concerned I feel they give you a large portion for the $10-$12 you will be spending with a drink, which has free self-serve refills (expect to refill a lot while you wait). Also, if your a humus fan then expect to have half your plate filled with humus...