NO STARS would be a justification on rating this place! The ONLY thing that is good about this place is the decor. It goes downhill from there...\n\n1st - The receptionist forgot to leave her stink attitude at home. She asked us what we wanted done and then directed us to \"go over there and sit down\". At that point RED FLAG. My girlfriend looked at me and asked her should we leave now? But no we decided to give this place a chance.\n\n2nd - Just like the other disappointed yelp reviewer, the lady who did my nails never said ONE word to me. No \"hi\", \"hello\", \"how are you\"...nothing. The whole time I just looked at her doing my nails...can we say awkward!\n\n3rd - While doing my pedicure she dropped the pumice bar THREE TIMES...no she didn't switch it for a new one but simply picked up from the FLOOR and swished it in the tub where my other foot was soaking then back to scrubbing my foot!!!! OMG! NO BUENO! Then while she was doing my manicure I noticed something super disturbing. After the workers are done with bowl (which has little marbles) they use to soak your nails they only dump out the water then throw it into the cupboard above the sink. NO SANITIZING, NO THROUGH CLEANING. Just recycled like there is no bacteria found in anyone's nails. EWWW!\n\n4th - I wanted the shatter look so I brought my own polish. The silent lady put it on and I was pleased. Then I looked at my right thumb and noticed that it the shatter didn't really \"shatter\". I showed her my nail and told her that this one looks like solid black. I was implying that the nail polish wasn't cooperating but she took it as me blaming her for it. She then gave me the \"what you want me to do\" attitude then proceeded to tell her coworkers in front of me the situation in her language. NICE! That set me off!\n\n5th - After she said what she needed to say to her coworkers, Silent Lady walks away and never comes back....like icing on the cake!\n\nIF YOU WANT A NICE, POSITIVE & CLEAN SERVICE DO NOT, I REPEAT, DO NOT COME HERE. Trust me, I'm saving your toes, fingers and money. NO ONE IS HAPPY THERE SO YOU WONT BE EITHER.