Have you ever gone to a restaurant and the food was good, but the service and customer service was so bad that you can't ever walk through the doors again? For me that is my experience at Rosati's tonight. I placed a phone order after looking at their menu that was posted on their website. I had the order amount in my head based on the prices on the website menu. When I questioned the total to the cashier, she printed out the prices. I asked her if she knew that the prices on my bill were different than those on the website menu. She told me something that really didn't make sense. I replied that I thought they should charge me the prices from the website menu. She just gave me my change and didn't even say thank you (I guess the attitude started). I asked to speak with the manager, but she said he wasn't there. If it were my restaurant, I would have gladly matched the prices that were on the website menu, no questions asked or attitude given. Another sorry example of good food that is outweighed by bad and/or rude customer service.