So I stop in at Big O tires because I had a slow leak in my rear tire. I pull in and I tell the the guy I have a leak and I want to get my tire plugged. He takes the tire off and finds a nail in the tread and takes the tire in the shop. As I am waiting for him to plug the tire I hear him take the tire off of the rim in the garage. I tell the other guy in the garage I wanted my tire plugged. This joker proceeds to tell me that it is against the law to plug tires...lol. So, of course I had to call him out on his lie. He then tells me it is 19.95 to patch the tire, but he won't charge me. He said just tip the other guy. Yeah, like I'm going to do what he tells me.\n\nSo now I have been much longer than I should have and I need my tire high speed balanced because they had taken my tire off of the rim. So I go inside to pay and the guy tells me don't worry about it that there is no charge. I told him to give me a receipt just incase the tire was not repaired properly. I then told him how his employee lied about plugging tires and state laws. He apologized for the liar in the garage trying to scam me.\n\nThen I go to leave and Is see the guy trimming the plug off the tire. I asked him why there was a plug in my tire when he said it was against the law..lol. He said they patch and plug tires. This guy can't even scam people without getting caught in his lies. All of this could have been avoided if he would have spent the 30 seconds it would have taken to plug my tire.\n\nI'll be back there when Is need to rotate my tires. I always go back to places after I give them a bad review. I give them a chance to redeem themselves.\n\nAll you have to do is be honest with people and you will make money at any type if business. When you lie to customers it discredits everyone at your place of business.