I am a regular at about 3 Starbucks' locations here in town and this is by far the worst one. Yes, they are very busy, but this does not excuse the mediocre service and dirty tables on a regular basis. This location seems to be the preferred spot for local cabbies and you can almost always count on a 8-10 person line, which is fine and does not factor into my 2 star rating for this Starbucks. What DOES affect my rating are at the following\n\n1) Consistently dirty tables, floors, and restroom. You can almost always count on having empty cups, spilled milk/half and half, sugar, etc both on the tables and on the straw/napkin area. Seems like perhaps a lack of proper staffing and/or lack of awareness.\n\n2) Compared to other Starbucks, staff seems extremely smug and unhappy except for 2 or 3 employees. Yes, we know it's busy and this location is probably more difficult than other locations, but you have a great job and are consistently busy. \n\n3) Regardless of how complicated your drink is, you are PAYING good money for it. My drink is almost $7 and I have at least 5 per week. No other location has ever had an issue making it, yet here, \"Ben\" the barista, seemed to have a problem with how the drink was ordered and when he called it out at the bar, he used a very smug and sarcastic tone which is NOT appreciated. If you don't like your service job, don't be in service buddy.