If I could give this ZERO stars I would. My boyfriend had service with this company on a quarterly basis. They were instructed to call each time they were coming so we could have someone meet at the house to let them in to do interior and put the dogs away for the exterior. Right off the bat they would just show up and then call saying they were there when no one was clearly there to put the dogs out. They did this for months! Then they just starting leaving their service slip saying they did the back yard and would call to reschedule interior yet we never received a call. They could not do the exterior of the backyard due to a lock on the gate that we have so they were only servicing the front yard and not calling to reschedule anything. We tried calling them to find out what's going on and nothing got resolved. They then stopped servicing all together cause we refused to pay for a service we were not receiving. We then received a letter saying they wanted us to pay them the remainder of the contract (mind you a contract we never received) and it was no small amount or they were sending us to collections. I have since called them spoke to a Robin and I asked her to pull all the service tickets and also the so called \"contract\" who informed me on 9/5 that she would email everything. 9/5 & 9/6 came and went and nothing received so I called and spoke to Robin again who told me give her til 9/8. 9/8 came and went and still nothing! Now, we have to fight with the collection agency because they wont cooperate. I DO NOT recommend them to anyone! I do not know of any pest control company that has contracts anymore other than 1 and that is only if you get termites. Other than that no one has contracts. They can not provide us with the signed service tickets nor this \"contract\". Fed up and frustrated!