first off, i would like to say I really like my PCP, Susan Schuder. she seems to really care and i trust her. the praise stops there. i went in to see her yesterday for some pain, swelling and grinding in my wrist. she gave me a brace, sent me for xrays and said she would send a referral letter to Steinberg diagnostics right away bc i need an MRI. She told me to call the following morning to make an appt for my MRI. I was on the phone twice with Steinberg and twice with SMA between 7 and 10 am bc the referral letter still hadn't gone through and I was unable to make an appt without knowing what kind of MRI i needed. when I explained to the guy that answered at SMA at 10 am that my Dr. hadn't sent the referral  and I wanted to check on the status of it, he snottily told me Susan Schuder was not a doctor, she is an APN, and then proceeded to tell me it can take 5-7 days for a referral to go through. that's fine, but first of all, i don't care about her title, stick to the point, and second of all, she was the one that told me to call the following morning to make my appt! it didn't just make this s**t up, and I don't appreciate being talked to like i'm an idiot.