Protein portion size is a deal-breaker for me.\n\nJust got takeout for lunch. Ordered a Spinach Salad with add-on shrimp. Discovered the policy for an add-on protein is ONE LARGE SHRIMP. Very disappointed. The manager told me their shrimp costs about $1.10 each. EACH. (That seems to be pretty high-priced shrimp, especially for a one-dollar-sign restaurant on Yelp.) The manager offered, if i returned, to \"give me another shrimp\", as that, evidently, is a non-add-on portion of shrimp. Still disappointed.\n\nThe manager was nice, the service was pleasant, the food was fairly good and quick. (I found the shrimp to be nicely cooked, a little under-seasoned. The spinach salad was nothing to write home about, and the balsamic vinaigrette was not very punchy. My fiance loved his baked wheat pasta with meat sauce, which was well-seasoned and rich) \n\nMore info from the manager. Add-on portion of chicken is 3 oz (6 for entree). Add-on for meatballs is 2 balls. So I guess when you order the create-you-own pasta dish, you get less protein than when you order one of their \"classics\".\n\nBeing a new restaurant, I was told \"they are still working out the kinks\". Well, this is a HUGE kink for me, and I imagine it will be a kink for others. I hope that the policy changes, because the food is good, and I wish the company success (I would love to have quick/cheap Nora's around the corner when I want pasta!)\n\nUPDATE: I also went to their website and submitted a complaint. I received an email the same day from the founder/owner saying \"Thank you so much for your interest in us and I assure you the shrimp policy will be changed first thing in the morning!! I'm sure you know that this was only our second day being open, and we are trying really hard to offer a top quality quick serve pasta concept.\"\n\nSo they get another star from me, for being cool and understanding. I WILL go back now to see if that really happened, and if so, then they may get another star!\n\nUpdate 2: it seems they have NOT changed their protein sizes. so their owner lied. not cool.