I came here on a business trip I was less than impressed. They claim to be the #1 Sheraton in the nation for hospitality and quality service's....haha! Upon checking in they decided to hold my debit card for $200 a night in case of incidentals. Now if you have a credit card, they won't change you anything...rediculous! When I explained that I was on a business trip and that there would be no incidentals, the GQ guy behind the counter said \"it's policy and if you don't like it, then you don't have to stay\". I asked to speak to a manager and he told me no one was available...yeah right!! I think he was just on a power trip. \n\nThe room was nice nonetheless, but it smelled like smoke...grose! Especially for someone who has never smoked. But they made it a point to tell me it was a nonsmoking room while checking in and with the signs/cards all over the room. \n\nAlso, don't bring your gym cloths unless you want to take a hike to the facility (seriously) and then pay $20/day when you get there. Something they don't tell you on their website. \n\nThe pool is really cool, especially for kids with the twisty slide. They also have a fire pit to roast marshmallows. The best part of the whole trip was the boat ride to the Rawhide Ranch. The Ranch was ehh, but the boat driver was a riot with his awesome serenading voice. He is the reason for the additional star and that is it! \n\nI'm sure glad that I wasn't footing the bill otherwise I would have been super disappointed.