I came into this store months ago with a friend.  The guy behind the counter just stared at us, we said hi, and got a flat hi back.  While we looked at everything, great selection, he stared at us as if we were about to steal cupcakes and run.  I asked a couple times, about a specific cupcake and he would just tell me the name of it, the cards gave more info than he did.  We each ordered a strawberry shortcake cupcake.  The taste was lacking just like the customer service.  The frosting was too sweet, not rich like some reviews have said.  I know frosting is supposed to be sweet, but this was too much.  And there was too much on it, the frosting was larger than the cupcake itself.  The cupcake was nothing to rave about.  I bake better cupcakes from a box.  They lacked flavor.  If I shut my eyes and tasted it, I would not be able to guess it was strawberry.  \nMy 2nd experience confirmed my first impression of this place.  I got 6 cupcakes, all different flavors as a birthday gift.  I tried all of them.  Only the red velvet did I eat most of, it was just ok, didn't love it.  The others, one bite was enough.  \nWhat else does a bakery have besides taste, price and service?  All are hands down bad.  At least they're pretty to look at.