I read the other reviews on this place and was very wary. However, they were the only thing close by that accepted my insurance. The appointment was for my 6 year old daughter so I called ahead of time and asked a lot of questions. The initial reception was friendly and extremely helpful.\n\nWhen I attended my appointment they were quick to check me in and get us back for our initial set of questions. The young women who checked us in greeted us right away and was super friendly. She put my daughter at ease while running the first round of tests. She even got her to sit through the dreaded puff of air for both eyes. All the while listening attentively to my very curious little one and keeping her giggling. \n\nAfter that the doctor was not too long of a wait. She was also very friendly and thorough. She worked with my daughter through her eye test and even answered her questions about the different equipment. It was such a great experience my daughter was super excited to pick out her glasses by the time she was done. \n\nThe young lady who helped us pick out frames was also friendly and patient with my daughter, she also walked me through all my benefits and options.\n\nI received a phone call from the office as soon as her glasses were ready and they did a great job of checking for fit before we left. My daughter even ran into the back to show the doctor her new frames.\n\nI am not sure if this location has made a lot of changes for the better or what happened previously. All I know is every interaction I had with each employee was always positive, friendly, and thorough. I will definitely be coming back here.