yashsingh1/xdaforums huggingface dataset:
[LG Optimus 2x] deeejavu:
Well... Removing the sim card doesn't work for me.

Do I lose anything else than contacts with hard reset? Cause it looks like this is my only chance to make that work (if this will even work..).

UPDATE: I did the hard reset and the phone works now. Unfortunatly without contacts, accounts and all apps.. :(
[LG Optimus 2x] Dead Cell:
I dont get why you are having problems with this, the contacts sync with your google account and will sync with your phone after hard reset.

Are you saying that this doesnt work?
[LG Optimus 2x] umutozcano:
maybe he didnt save the contacts as "google contacts" wich means that his contacts can indeed be gone.

maybe lg synch?

Anyway, if anybody from the Netherlands or somewhere else in EU gets the update from LG let us know!
[LG Optimus 2x] Stikkontakt:
Just joined, and don't think I'll read the whole thread.

Here is my experience :)

I have had the phone for about a month and have had few problems. I got a bit disappointed when i saw how slow and unresponsive it was, especially when installing from market. One day at work the battery was suddenly empty, turns out it was Messages going in to a crash and restart loop. and a couple of days later the whole thing crashed, wouldn't boot. Had to flash it.

After the flash I rooted it, uninstalled useless applications and widgets, installed pre-dexopt fix and haven't had a single problem yet.

2-3 days battery life, opposed to almost one day when new.

No random reboots, not while using, not while charging.

Excellent call quality

My phone was shipped with Euro Open Rom date 19032011. V10B I think.

I now run Euro Open V10C, kernel 2.6.32.9 dirty, baseband 1035.21_20110405
[LG Optimus 2x] deeejavu:
My contacts weren't synced with anything.. This was the reason why I didnt want to reset the phone. But I learned something now.. ALWAYS sync :D

Phone again works as it did before, but since I was reading some stuff here on xda I decided I'd really do something about my phone. For example what Stikkontakt did.

Good luck to everyone who's getting those reboots!
[LG Optimus 2x] IJskegel:
I have this phone for about three months now. Only had one freeze (needed to pull the battery) during charging in the second week. No problems since..... untill now. I plugged in the wall charger and after a couple of minutes I heard the LG boot sound. Needed to enter the pincode. Only half an hour later it was completely frozen and I had to pull the battery.

I did not install any new software, the only thing I changed was that I switched from 'Pattern' to 'None' for the 'Screen unlock security' setting.

Strange... I can't believe this has anything to do with the reboot and freeze but I did switch back to using the pattern for unlock and will see what happens.
[LG Optimus 2x] xilw3r:
ok so what i can tell now...

these reboots and freezes are so very utterly and indispicably random that even Chuck Norris cant forsee them..
[LG Optimus 2x] IJskegel:
I am sure there is something that triggers these reboots and freezes. It may seem random to us, but that is because we have not found the root cause yet. Let‘s hope LG has had more luck and will give us an update that fixes these problems.
[LG Optimus 2x] xilw3r:
for some reason i highly doubt that..

lg have announced 2 times already that they have "fixed" it...but nope
[LG Optimus 2x] awf:
It depends if it's software they could, but when a problem is random it can even for a developer be difficult to find.

So I wait for this one (the 3e patch they promised it should have been solved) and then if that's not the case going for a refund for 2 * O2X even when they are 9 weeks old...

When it's hardware the only solution is a recall of all defect phones...
[LG Optimus 2x] ashail:
I think it would still be okay if the phone automatically rebooted and turned back on. It sucks when the phone shuts down and you don't notice for a couple of hours and no one can get through to you...
[LG Optimus 2x] ozivillan:
my phone has been back in the UK since the 8th may, fired off a quick question requesting a update on my phone, this was part of the response i got back

'we are currently experiencing a high number of returns'

i assume this relates to the O2X, reading the various phone forums i don't see too many other handsets having the problems that the O2X is having at the moment
[LG Optimus 2x] petosak:
O2X back from service

I have back my O2X from service. Again!

They changed system board (?). I have a new IMEI.

5 hours without freeze or restart, but....

I have problem with gsm signal reception.

I don`t know why. I lost signal for 10min. I have to restart phone manualy. And signal is back. After 1 hour again.....

I HATE LG!!!!!
[LG Optimus 2x] KeePeeR26:
Optimus Dual delay in updating the end of May.

released by LG in the Box on Thursday, May 26, 2011 at 14:01

.

We regret having to announce that the software version expected by the end of the month - in order to solve the instability problems alleged by some customers - has been postponed for several weeks. Troubleshooting is taking longer than expected because of the systematic nature of the anomalies reported, involving only a part of owners of LG Dual Optimus. Many customers have found the solution to instability in fact known (and reset the product off the phone is charging) with the upgrade to version V10b, we recommend that in any case to make. We also recommend that you reset the product to the factory settings using the menu "Privacy" after the upgrade.

However, we are aware of the hardships that some of you are trying with our product. All resources are stretched to the limit of LG to release a best software as soon as possible, but at present we have to move the deadline for issuing the second half of June. We will do everything possible to bring forward this date. We apologize again with all of you who have given us confidence when you buy LG Dual Optimus.

More news on the software release will be released on the official media, or the Facebook fanpage "LG in the Box" and "Italy LG - Life's Good"and the official blog LGBlog.it.
[LG Optimus 2x] doncoop:
Well if this is the case I gotta ask those that instal custom roms.....do you not get the BSOD at all?

If we are not getting the fix for another 2 weeks and thus GB probably till July / August, might just join you on the custom ROM train.
[LG Optimus 2x] spawndk:
OMG - I cant beleive this crap :(
[LG Optimus 2x] Wwax:
Can't be true.. Where can you find this information?
[LG Optimus 2x] Glutues Maximus:
I bet this is true. For once maybe LG is telling the truth. They have no clue whatsoever whats wrong with the phones. This ****ty "phone" goes in the bin and I'll never look at a LG product again.
[LG Optimus 2x] ULJ:
Where do you have this information from? A direct link please!

(LGBlog.it does not mention this at all from what I can see)
[LG Optimus 2x] Glutues Maximus:
I'm running a custom rom wich I installed a few weeks ago to see if it was LGs crappy rom causing the BSOD but I still get the BSODs at least 10 times a day.

My bet is it's a hardware failure but LG are not willing to admit it since major media is not reporting as much (as I like I might add). They are not getting as much badwill as they deserve.

Quality control is something LG should look into.
[LG Optimus 2x] Glutues Maximus:
Bon Jovi should rewrite the lyrics for "You give love a bad name" to "You give Android a bad name".
[LG Optimus 2x] Stikkontakt:
If your phone crashes up to 10 times a day AND you tried to reset and install latest updates you should return it and get a new one as it may be a hardware problem.

If your custom ROM release is several weeks old, you should install latest updates.

Custom ROMs are based on the official ROM, so errors in the official ROM will automatically also apply to custom ROMs, unless they are fixed.

Many of us have no problems whatsoever with our phones.

I haven't seen any statistics, but I really doubt LG have more faults than their competitors.

And you don't get a BSOD, that's a windows term for Blue Screen of Death and most definitely doesn't apply here..
[LG Optimus 2x] spawndk:
Actually in this case BSOD is a term meaning "Black screen of death", which most definately do apply here for many many users when the phone freezes and only a batterypull can revive it.

Im quite sure Microsoft havent patented or copyrighted the term BSOD as a windows term for Blue screen of death, and it is therefore absolutely free to use the term in any way seen fit. ;)
[LG Optimus 2x] spawndk:
http://www.facebook.com/LGinthebox
[LG Optimus 2x] ULJ:
That is still not a direct link! Every thing else is rumors and unofficial!

We need to get the facts straight!
[LG Optimus 2x] Glutues Maximus:
I've been updating the custom roms regurarly. Running the latest MoDaCo now.

LG probably knows its a hardware problem but don't give a rats ass about it. All the talk about updates wich never comes is just them trying to buy themselves some time until the 3D phone gets released so that one gets all the press, hence no bad press on the O2X.

Edit: I do know what a Blue Screen Of Death is but as spawndk stated, the word black also starts with a B, hence the term BSOD is usable to this phone aswell as windows :)
[LG Optimus 2x] KeePeeR26:
http://www.facebook.com/notes/lg-it...tiche-aggiornamento-lg-dual/10150201281917585

:mad:
[LG Optimus 2x] sureyoucan:
Have to exchange twice to have a third working device, this is not rumors ;-)

im not sure its software too because in the same context my third phone is fully functionnal.
[LG Optimus 2x] KeePeeR26:
u work for LG ?? :mad:

http://www.facebook.com/notes/lg-it...tiche-aggiornamento-lg-dual/10150201281917585
[LG Optimus 2x] spawndk:
Yeah - I suspect that to

god its pathetic by LG to treat their customers like this
[LG Optimus 2x] awf:
Well the only solution is a global recall...
[LG Optimus 2x] StardustOne:
I could not agree more, LG should better recall this paperweight before someone files a class action lawsuit.
[LG Optimus 2x] RedeemerSK:
Better bad news than no news ...
[LG Optimus 2x] ozivillan:
Got a refund on my phone, shame really loved the look and the feel of the phone, but man the issues i had with it, i'm sad that these problems were not sorted before release or soon after release as i would have had no problem exchanging the phone for another unit, but LG's statement that the aus release of the phone would have not have these problems was yet another lie and the last straw for me :mad:
[LG Optimus 2x] Vertigood:
I'm done waiting. Gonna send mine in for service. Gonna repeat that three times and then with my customer rights get another phone, not LG of course.
[LG Optimus 2x] petosak:
I have changed system board in my O2X. No freeze, no restart till now (40 hours).

I definitely thinking, that is HW problem. If it change, i write it.
[LG Optimus 2x] biasquez:
How long did you wait before receiving the phone repaired? Did you have scratches on the phone by the warranty?
[LG Optimus 2x] charleybrown_de:
OK, just wanted to let everyone know that my LG2x has been exchanged by LG Support. I sent it in about 2 weeks ago, describing the freeze and reboot issues and also a fault in the HDMI port (it would only connect if the cable was held in a certain way).

After one week with no news I called the support center and they said they are still waiting for a spare part to repair the device and it would last a little longer. Later on that same day, the repair status on their website showed that the device had been exchanged and already shipped.

So now I have a new device with a newer IMEI and serial number. It came preinstalled with the V10c ROM and the 0405 baseband. Kernel is the same 2.6.32.9-dirty

So far, the phone has been running perfectly without any hiccups at all. I use it normally and installed a lot of apps. Also using WLAN, GPS, 2G, 3G, everything.... I'll watch it unrooted for about a week, if it keeps up like that I'll root it to remove all the bloat ware apps.

Keeping my fingers crossed!
[LG Optimus 2x] petosak:
At first 26.4. - 13.5. - changed charger + usb cable, sw 10b to 10c

Second 17.5. - 25.5. - changed system board

No scratches, still film on display and back cover....
[LG Optimus 2x] Vertigood:
My last freezes came after just over 100 hours of uptime..the most i've had ever.

But now we (me and my girlfriend) have noticed that calls she makes doesn't always gets through to my phone. I have no notice of missed call or anything.
[LG Optimus 2x] tdci100:
Dunno if this already been posted :

http://www.engadget.com/2011/05/27/t-mobile-g2x-experiencing-reboot-issues-gingerbread-may-be-the/
[LG Optimus 2x] tdci100:
I'm not working for LG, and I can swear I won't ever buy a LG product again, but my third unit doesn't have all the issues the two previous had.

This third unit will occasionally reboot (twice yesterday, 5x in 3 weeks total), but I don't get the BSOD/overheating thing that occurred almost every night (while charging) on the previous units.

So I believe it's a mix of software and hardware issues.
[LG Optimus 2x] StardustOne:
Mine did not charge after the battery was discharged. I returned it to the shop and I have been told that the phone had to be sent in for repairs, again. They must be kidding me, because they just sent it back from an unsuccessful repair attempt. This is how LG treats the customers in Switzerland.

LG is not replacing phones in Switzerland, they just play for time.
[LG Optimus 2x] awf:
Same here have the same experience with the second one too...

It's a mix of software and hardware issues that's why I think a recall is the solution.

- One is hardware related (overheating rebooting / freeze during charging or spontaneous reboots )

Solution go for a replacement it's a hardware issue...

- Freeze (BSOD or shutdown via the power button)

Is software related startup again or remove the battery

- In general that holds for every O2X

Lags during read / write software or to the cache

WIFI doesn't connect during wakeup phone (phone becomes very hot at the backside (processor seems to be very busy)

Lock screen startup during wakeup of the phone after the normal screen

LCD top bleeding left and right (two units where almost perfect one has the issue)

Memory leak after uptime more then 100 hours available memory becomes lower and what you expect is the system will kill processes to free up resources.

Unfortunately this isn't the case and we have a memory starvation case

GPS has the wrong SULP settings for the local servers which gives no GPS fixes...

Solution to add a different SULP server and SLP Auto provision enabled (http://android.modaco.com/content/lg-optimus-2x-2x-modaco-com/339249/gps-issue-fr15/#entry1696600)

Screen sensitivity sometimes the finger press isn't registered and you have to push twice...

LG home launcher very slow and lags

To much software startup default and bogs down the system and performance.

To much 3d party software added by LG to the system without the availability to the user to un-install or disable which aren't by all means default system O/S android stuff...

(Only solution is to root and void your warranty)

Well before I even think about and trying a custom rom, I want a stable phone with the original LG rom

Etc...

Still running stock V10B Non Rooted
[LG Optimus 2x] StardustOne:
I agree 100%. This phone should be taken from the market. Currently, it's just an overpriced paperweight with a touch screen.
[LG Optimus 2x] Dead Cell:
Hi guys, I'm very sorry to hear of your troubles with this phone. I bought mine off ebay a couple of days ago and have so far had only one reboot when I tried to install Swype but that was before I updated to V10D. Other than that no lags or freeze ups or BSOD's to report.

But this morning when I woke up and checked my phone it was switched off! So I switched it back on and it seems to be running fine.

I use my phone as an alarm clock as well so this is not good news!

As I have no receipt of purchase since I bought off ebay, will I be able to send my phone off for repair to LG?

I certainly hope so because if these issues that a lot of users are reporting are hardware related then I'm screwed!

My phone is charging right now and I'm using it to send this message and I can feel no heat from the back cover and as I said everything seems to be running really smooth but I don't understand why the phone switched off over night. It definitely had more than 50% battery when I switched it back on!

So although I have had only one reboot during software installation and one complete shut down over night and no other problems such as heat or freeze ups, I'm still very worried! I haven't flashed any ROMS yet as I wanted to see how I get on with the stock ROM to see if I have any issues but I'm also worried if I flash a ROM then things might be even worse!

Hope it has nothing to do with hardware and that LG sort this mess out real soon. It's a shame because I love this phone, the speed, screen and the feel is awesome! :(
[LG Optimus 2x] pulsation:
Just got my phone back from the after sales services. They performed the following tasks:

* "updated firmware" (i.e. to the same version I previously updated it, v10c),

* "Electrical tuning"

* "Gave explanations to the costumer"

And wrote down as a comment that :

"You've been contacted by a technician to confirm your phone's repair. During this call, we confirmed together that the pointed defect does not need any repair. Please contact LG for any question."

Someone had called me earlier this week indeed. She couldn't even tell me what the techs did. So I asked her to put the phone in charge for one day to see if she could reproduce the problem.

As soon as I powered it on at home today, the phone rebooted twice in about 15 minutes...

After wiping everything including battery stats and flashing Paul's Fr17, everything has been fine for a few hours now. Until the next automatic shutdown of course.

The after sales man told me that the phone's electronics would eventually be repaired only the third time I send it to after sales service.

The thing is, people on this forum only had a working phone after 3 exchanges. So, I'm not even sure it wouldn't be worse after a hardware "repair".

To me, this feels like a foolish joke. But it doesn't feel funny at all when I tell people "just call me back later when things are ok" and, well they just can't because the phone has shut down and I'm not watching it every second.

Shouldn't we expect a phone to work correctly at this cost? Or if it's not the case, shouldn't we expect that the after sales services take customer's problems seriously?
[LG Optimus 2x] aco47:
Hi there

I must say that what You have experienced here does seem like a big fat joke. It is really sad that LG and the aftermarked services are this poor. I am really glad I got the phone swapped within the first 2 weeks. Have only had 1 reboot with my second device, but now with MoDaCo rom all seem good.

I can't where You are from but I would try to contact some state consumer support or perhaps do some media emailing. I contacted the biggest mobile site in Denmark and asked if theu could help us out, and suddenly after that LG came with their own info about the problem. I had also contacted LG myself and recommended them to do some aftermarked info soon.

I am the one started this thread I it has now been quoted in many various articles on the net in Denmark. Hopefully LG will come to sense soon.

Cheers
[LG Optimus 2x] jaffanz:
Kia Ora.

And thanks for getting such a good thread underway!

I've updated to the LG v10D rom and sure enough problem is still there, although a little less frequent.

I'm in NZ and purchased from the uk... there is NO way i'm going down the Phone support and explain my location, get told they aren't sold here, then probably passed to Australian support, then they ask why when its a uk purchased phone i'm there, and so on as i once tried with HTC Desire support call.

So its wait for the Gingerman to showup and if it still sucks blow this great phone away and get a Samsung SII or HTC Sensation. sigh.
[LG Optimus 2x] aco47:
Exactly. I will get the Sensation as soon as my contracts runs out on my O2X in september, if not before...
[LG Optimus 2x] peacekeeper05:
Weird i had my phone for almost a month now not 1 single reboot or bsod. Guess in lucky :p
[LG Optimus 2x] pulsation:
Hello, thank you for your reply,

Well, my operator let the possibility to return the phone for one week if the SIM card has not been used. Reading this thread, before buying the phone, I took care not to use the SIM during this time, but unfortunately problems appeared later.

Depending on who has to pay for repairs, LG or the operator, maybe the operator will think it costs less money to have the phone returned 3 times. And it can also help to sell more phone insurance contracts with explicit replacement terms.

For now, flashing a MoDaCo rom also solved reboot problems. Therefore, I looks like that, at least in our case, reboots are software related.

Well, I'll try to contact LG as suggested.

Thank you very much for your implication :) I guess a lot of people hope LG will find some fix as they still consider the problem fixable, or organize recall if fixes are not possible ; that would cost them but would be better for their image.

Indeed, a former colleague had bought a LG phone about a year before and encountered a problem with his touch screen. He said he would never buy any phone from this brand again. Well, I should have listened to him. Now my wife tells me "that's a lesson, you should have bought an iPhone instead, at least it works". Yeeerk :p
[LG Optimus 2x] ericc191:
So there still has been no official fix from LG for this? They seem to have customer service far worse than the likes of HTC, Samsung, Motorola, or even Sony.
[LG Optimus 2x] kainakos:
Wifi thing ?

Hello guys.

Five minutes ago, i tried to activate my wifi 3 times. 3 times the wifi gave me an error. The fourth time i tried it stuck on "activating" wifi. I was waiting for pretty much time but nothing. I press the power button the screen goes black (as expected) i press the power button again to unlock the screen. Oh yea ! nothing :P

No respone from the phone. The only way to get the phone back was to pull the battery out. After i reseted the phone by unplugin the battery the phone's wifi was working correctly no error no long time to activate etc.

The phone was active for about 300 hours until that happends.

So i guess can this problem has something to do with an error to the wifi system of the phone ?

PS: My phone has froze/stuck/died several other times but i cant remember wich was the situation with the wifi then.

Phone info:

No root

No custom rom

LGE : LGP990-v10b

Build : FRG83G

External apps running:

3G Watchdog

and the default apps that come with the phone, except from Car home that i shutted down
[LG Optimus 2x] awf:
Ok had a new one today with this amazing phone...

Was lying on my desk and an incoming message (was on only set on vibrate) then I heard the vibrate sound for 30 sec and after that silence and the famous BSOD or called SoD...

Had to pull the battery to get any life back in this wonderful piece of automatic hardware :(

The long vibrate sound draw my attention which wasn't normal :(
[LG Optimus 2x] Venkarl:
Greetings from India

Hello Guys,

This is my first post on XDA. Great forum. It is unfortunate that I've singed up on this forum for a bad reason. I bought O2X online 2 days ago and since day 1 I had this weird shutting off and restarting problem. Morning alarm won't go because it turned off while I was busy dreaming. Last night it started rebooting in a continuous loop. I did a battery reset, still it keeps on rebooting till the juice in battery is over.

I have uploaded a video on youtube

use these pointer

watch?v=gfVu6S_Efao

looks like another LG O2X customer facing the same problem

watch?v=hvHVe_nILnk

I have taken the liberty of quoting this link in the description of my video. I hope it is alright. Let m know if it is against forum rules.

I have asked for a refund. Lets see what happens.

Regards,

Venkarl
[LG Optimus 2x] bullyfrog:
Fully agree.. not to mention if I should have a late night family emergency that I slept through cos the phone shutdown..