yashsingh1/xdaforums huggingface dataset:
[LG Optimus 2x] siggehandf:
Okay, a follow up on this.

My phone was rebooting and shutting off now and then. So, I did the following:

1. I upgraded to 10b version

2. Whiped the phone's data

3. Did a factory reset

4. I am running without a SD card installed

5. Using stock LG launcher

I haven't had a single reboot or "lagoff" in a week. I have more or less the same apps installed as before. So, it is without a doubt a software issue, may even been a market program(s) that is causing it. One app I haven't used this time around is Llama, I don't know if that is to blame, but I haven't used it since the whipe.
[LG Optimus 2x] follo:
I've done the same procedure yesterday, no freeze till now.

I check for another 1-2 days and then I'll try to install only the apps without a persistent service. Then I'll try also with the apps with services forever active.

Also in my opition this is a software problem.

Do you this gingerbread will clean all of these problems? I really hope so
[LG Optimus 2x] doncoop:
Well I haven't done a charge from the wall for about a week, just using USB.

Today has been my first BSOD in general use. Battery down to 10%, went for a summers day walk at lunch and when I cam back phone super hot and BSOD.

Hate to say it but I don't think there is just one reason for BSOD. Saying that I'm no technician though.

Might consider looking for a replacement from my phone contract supplier, don't think I want this hassle.
[LG Optimus 2x] petosak:
Temperature

I think that problem is temperature.

Rebooting when charging - because temperature is rising.

And when i take my O2x to my pocket, rebooting too.

I was on business meeting now. 45min. and 3 times reboot in my pocket !!!!
[LG Optimus 2x] follo:
Probably there are multiple issues because we have different behaviours (freezing, BSOD, during charging, during standby, ecc).

It's very strange that LG doesn't know (deaf?) anything about these problems that seems not so little :(
[LG Optimus 2x] kostasalfa:
Might sound stupid but this pocket thing is happening to me too all the time when i ride my bike with phone in pocket,its almost a sure bet that phone wont go on afterwards..

Of course not because of this reason but due to all pages since start of the thread i think its hsrdware..and its massive , thats why you dont get any responce from lg
[LG Optimus 2x] siggehandf:
Never had it reboot in my pocket nor while charging. I am pretty sure its a incompatible problem with certain programs.
[LG Optimus 2x] :
Im pretty sure mine is to do with usb debugging being enabed, its fine since disabling it...

Before that is was getting super hot during calls, but now its not... So this leads me to believe its a kernel or ROM issue, I definitely do not believe its a hardware issue;)

JD
[LG Optimus 2x] xilw3r:
please let it be only a software issue not hardware...
[LG Optimus 2x] Vertigood:
Mine was charging through the computer today..and it frooze...
[LG Optimus 2x] 1695:
Yup, don't know why (most of the) people just don't wanna see that... Same here, got trouble whereas I always charge it from computer. Said it 4 or 5 times already, but still, there is always somebody to post "i'm sure it's the wall charger" just below ^^
[LG Optimus 2x] Escobarretje:
Going to test this out. Disabled usb debugging so now let's see!
[LG Optimus 2x] mikeyd85:
Perhaps because some are only having problems through the wall charger. I know I was on my last o2x. This one so far has been fine.
[LG Optimus 2x] lmerega:
LG called me in the afternoon. They told me the upgrade should have solved any issue.

No more freeze right now.... waiting.
[LG Optimus 2x] 1695:
Which one of the updates ?
[LG Optimus 2x] lmerega:
Baseband 20110405
[LG Optimus 2x] RikNik71:
I am sorry to say that it will not solve your problem. At least it didn´t for me.
[LG Optimus 2x] follo:
I've installed that version but had a couple of freeze. I haven‘t reset the phone after the update: maybe this could be the problem? Have you done a hard reset?

I‘ve done the hard reset just after those freeze and now I‘m waiting for a freezing that till now hasn‘t come (36 hours without problems)
[LG Optimus 2x] awf:
Ok guys update 5:

After 160 hours of uptime I had a reboot during charing via the wall charger and at the same time browsing the web :eek:

Notice the phone became very hot around the processor (we had the same with HTC Desire S one phone was great but the other one had problems which was a fault on the motherboard and after a swap all was solved )

The system reboot is a fault protection against heat...

So disabled as a last resort USB debug see how the phones behaves

to rule out software or hardware :confused:

By the next system reboot it's going back for a new phone replacement :eek:

Reverting back to default launcher solved the freeze issues never saw one again :)
[LG Optimus 2x] xilw3r:
fck lg quality control... literally
[LG Optimus 2x] KeePeeR26:
big mistake

The same fu....ing thing afther update with stok rom or with cucked one laggy in home, laggy in market ( downloading and instaling apps ) reseting and rebooting when he ****ing whant's and when u need it he most :mad::mad::mad:

I did a big ****ing mistake buying this **** (non)smartphone:mad:
[LG Optimus 2x] thatguychris:
How comes when I check for a update on the phone itself I get authentication error? I'm on vodafone and still getting shutdowns, think ill be taking this back for a replacement handset. Still think this is a software problem but until LG speak up we wont know.
[LG Optimus 2x] Wwax:
Got mine back from (two weeks) service to day..

Started it up, fixed the exchange account, downloded jewels, set the alarm clock.

Everything looks fine...

Off to bed just a quick check that it was still running two hours later.. Hanged...

Wasn't ever charging it.

I hate this phone so bad...

LG sold me a paperweight for 4800skr. :mad:

...Oh started i up before i wrote this message... Now it's hanged gain..

Worse than ever....

Tomorrow i'm going to give LG a peace of my mind!!!
[LG Optimus 2x] 1695:
yeah, the one we don't even have yet back in France... Anyway, many had the update and freezes after so...

Btw, about last post, the only

freeze

I had (not talking 'bout reboots) was with the Browser in the background. Did somebody have a freeze while being

sure

that the browser was not in the background, even launch horus before ??
[LG Optimus 2x] koid:
:mad: Called LG Denmark today but they just told me to make a hard reset and if the problem still was present afterwards I should contact store where I bought the phone... Great support LG :eek:

Cheers

Søren
[LG Optimus 2x] Wwax:
I am VERY sure the browser was not on the second time it freezed, didn't do anything exept putting in the PIN-code for the sim.
[LG Optimus 2x] 1695:
Okay, too bad, would have been easy ;). Thanks for taking the time to answer.
[LG Optimus 2x] LickMyEar:
I have experienced the following with mine:

- BSOD

- Reboot

- Took it off charger and battery died within 2 minutes

I have:

- Rooted after first BSOD

- Installed Modaco Rom

- Uninstalled (completely) the "My Car" and F-Secure apps

Still experienced a reboot after that.

- Removed SD card.

Haven't experienced a reboot in 3 days now. I'll keep you updated on how I go.

BTW: My SD card is 16GB and I had installed it from the very first day.
[LG Optimus 2x] :
Have you unticked usb debugging? That was my problem... i think usb debugging starts an ifinite process that makes the phone invariably overheat and reboot

Sent from my Optimising Dual Core Beast
[LG Optimus 2x] withoutwings:
No, it can happen without USB debugging enabled. See my post here:

http://android.modaco.com/index.php?s=&showtopic=336232&view=findpost&p=1673612

Sent from my LG-P990
[LG Optimus 2x] LickMyEar:
Yeah, I only ever use it when developing. In fact, the first few times it broke for me was before I even knew the debugging option was available.
[LG Optimus 2x] tweller_tpa:
LG Used to be a good phone. MS690 IS NOT

I have had my LG-MS690 for less that a month. It is unaltered no apps (afraid to) and is ver 2.2.1. Out of the box the 1st day I noticed it rebooting. Over the next few weeks it locks up and reboots at least 3 times a day. VERY ANNOYING! Few days ago was using GPS app and it rebooted its' self 3 times in 1-1/2 hours.

LG needs to get this fixed. Any attorneys out there looking for a class action suit? Don't think they will have a problem developing a case.
[LG Optimus 2x] naimmkassim:
Hi guy..since my last reboot (1 weeks ago), I did make precaution not to over use while browse and make sure battery temperature not more than 40C. Sometime when I'm in air cond room, I can browse more than 15 minute before my battery temperature reach 40C. If outside, not more than 5 minute, its already reach more than 40C. Ahh frustrating with this condition. Its easly become hot!! I afraid it could cause the re boot again due to overheat.
[LG Optimus 2x] blahblahstor:
If you are so sure the reboots are do to heat, then test it out!

I tested out the theory 2 weeks ago. Put the phone in the charger, overclocked my CPU and began to play Flash videos in the browser for 1 1/2 hours. Guess what... I had a very hot phone, but no reboot.
[LG Optimus 2x] naimmkassim:
Did you check your battery temperature during that testing? How much?
[LG Optimus 2x] lmerega:
Another day with no reboot or freeze. My battery temp is 21 celsius.

Update worked to me... still waiting.

NOTE: I use a 350 mAh wall charger not to overheat the phone.
[LG Optimus 2x] lmerega:
Frozen right now while in standby :-(
[LG Optimus 2x] blahblahstor:
Just did the test again, to get you the battery temp.. 1½ hour. Battery temperature went up to 42°C

No shutdowns.

No reboots.

No crashes.

I have experienced the random reboots from time to time. So my device does have, at least some of, the same defects as most of the O2X' out there.

I'm still quite convinced it is a software bug.
[LG Optimus 2x] Gimbal:
Frozen

I've had the phone freeze on me several times when charging and not charging, as long as the screen is off. However when the phone was doing something (e.g. running logcat to try and capture some information about the freezes, either through USB debugging or wifi debugging) it would not freeze, even if left with the screen off for several hours.

I did a hard reset and upgraded to the latest Modaco ROM (Fr12) and baseband (1035.21_20110405). This worked for about 6 hours of normal usage but then froze.

RMA'ing it and hoping for the best.
[LG Optimus 2x] ste175:
The same answer from LG Italy... :confused:
[LG Optimus 2x] thatguychris:
Today was the final straw for me, no alarm this morning to get me up for work thanks to my phone that likes to shut itself off whenever it feels like it, will be taking it back today probably to get another replacement exactly the same!
[LG Optimus 2x] naimmkassim:
Thanks for that!! I just click thanks button due to your generousity to do the test again. Good information for the community here.
[LG Optimus 2x] lmerega:
Plz, help me with FAQ here:

http://xdaforums.com/showthread.php?p=13022170

I am trying to find as many information as possible.

TIA :)
[LG Optimus 2x] ozivillan:
Anyone here purchased their phone through Handtec UK and requested a replacement, what was there response, don't want to go down the route of sending it back to the UK just yet will more than likley recieive a phone from the origonal batch that was shipped to Handtec and end up with the same problems, love the phone but hating the problems :(

another shut down today while i was in a call (3 times now)
[LG Optimus 2x] Wwax:
Same here from LG Sweden, sent it in got it back two weeks later "no fault fund" and the problems persists..
[LG Optimus 2x] withoutwings:
Can everybody who is experiencing the "lock up" issue frequently try the following:

Enable USB Debugging mode (Settings->Applications->Development)

If you haven't already done so, set up ADB on your computer and make sure it works with your phone

When a lock-up occurs, plug the phone into your computer and type the following into a cmd shell:

adb shell top > top.txt

And then press CTRL-C after a few seconds to exit back out. Then

please post the first 10 lines or so of that text file here

.

Note: If your phone has locked too badly, adb may not be able to connect or the text file will be empty. Just keep trying until you get something useful.
[LG Optimus 2x] lmerega:
With telephone WORKING:

PID CPU% S #THR VSS RSS PCY UID Name
1106 15% S 69 326352K 50092K fg system system_server
1028 4% S 31 34472K 1280K fg root /system/bin/nvrm_daemon
9181 1% S 63 277904K 55932K bg app_81 com.maildroid
26082 0% R 1 912K 428K fg shell top
249 0% S 1 0K 0K unk root cpufreq-dvfsd
1413 0% S 24 207220K 17264K bg app_19 com.google.process.gapps
2492 0% S 28 237672K 27468K bg app_6 com.lge.email
14 0% S 1 0K 0K fg root async/mgr
17 0% S 1 0K 0K fg root suspend
19 0% S 1 0K 0K fg root NvOsKernelThrea
66 0% S 1 0K 0K unk root irq/136-dma_cha
67 0% S 1 0K 0K unk root irq/137-dma_cha
68 0% S 1 0K 0K unk root irq/138-dma_cha
69 0% S 1 0K 0K unk root irq/139-dma_cha
70 0% S 1 0K 0K unk root irq/140-dma_cha
71 0% S 1 0K 0K unk root irq/141-dma_cha
72 0% S 1 0K 0K unk root irq/142-dma_cha
73 0% S 1 0K 0K unk root irq/143-dma_cha
74 0% S 1 0K 0K unk root irq/144-dma_cha
75 0% S 1 0K 0K unk root irq/145-dma_cha
76 0% S 1 0K 0K unk root irq/146-dma_cha
77 0% S 1 0K 0K unk root irq/147-dma_cha
203 0% S 1 0K 0K fg root sync_supers
[LG Optimus 2x] tdci100:
I just spoke with a representative of LG Belgium.

She said, "as a person, and I'm not speaking on behalf of LGE, I recognize we are getting more calls than usual for this model"

I urged them to clearly state if they recognized any defect, being software or hardware related, because we are thousands on forums complaining about the same problems.

She understands that this affects the image of the company, this not being limited to cellphones. I told her I'm not sure I'd get a fridge or TV set from them after this mishap.

By Thursday, the head of the customer department should call me back. Only by Thursday, because "she's overwhelmed". No kidding ?

If you are in Belgium, I invite you guys to call +32-15-200255.

The head of customer department is Nathalie Orengo. Ask to talk to her.

We need to get this on major news sites, I'm thinking Engadget, GSM arena, etc.
[LG Optimus 2x] 1695:
That's nice. Little piece of hope to obtain some attention...

Anyway, instead of :

adb shell top > top.txt

Could we use :

adb logcat > log.txt

To see what's happening ? No longer have BSOD so can't test...
[LG Optimus 2x] withoutwings:
No, not instead of but people could try both one after the other I guess.

What I have noticed is that a very low-level linux process called cpufreq-dvfsd is entering an infinite loop, and shows up as 50% CPU on 'top'. So I would like to see how many others also have this.

Logcat does not show Linux processes, but it still may be helpful as well if you like.
[LG Optimus 2x] withoutwings:
That looks fairly normal I guess - so it was definitely frozen at that time and couldn't be revived?
[LG Optimus 2x] 1695:
Interesting, there is a whole thread about that process on swedroid (but i don't speak a damn word of swedish).

Keep us posted.
[LG Optimus 2x] jivemaster:
Ok, don't bother testing:

-sd card in/out

-charger (any)

-usb debug on/off

-launcher (any)

None of these have any bearing on random reboots or failure to wake (bsod), as has been recounted in this thread countless times. Any such occurence is coincidence.
[LG Optimus 2x] lmerega:
U'r right, the phone was working fine in that moment.

I misunderstood the request.

Correcting post right now.
[LG Optimus 2x] lmerega:
Could you please translate into English?
[LG Optimus 2x] withoutwings:
In English (Google Translate)
[LG Optimus 2x] spawndk:
well basically in short they say

LG are now aware that a problem with reboots and bsod are occuring

It is a software error and they have found the cause and developed an update to correct it. The update are now being send out to distributors and will be available shortly.

Plus all the usual stuff about sorry for the inconvenience etc. etc. and that only a small number of phones had been delivered for repair (within normal failmargin) etc. etc.
[LG Optimus 2x] lmerega:
Who are the distributors???

I read it speak about "distributor's timing"...
[LG Optimus 2x] spawndk:
the network carriers

OTA updates are send out through the network carriers, they receive it first and have to accept it before it is send out OTA
[LG Optimus 2x] lmerega:
Hmmmm.... knowing my carrier, I'll wait for the update here in the Forum :)
[LG Optimus 2x] awf:
Well guys update 6:

After again a spontaneous reboot this one is going back...

Just contacted LG Netherlands and they are instructed for this kind problems to swap.

So awaiting the VIP service for the swap of my O2X for a new dual core phone O2X.

Hope that the new one will perform like the one from my son (bought both at the same store and day) which don't have any of those problems at all...

Keep you updated...
[LG Optimus 2x] lmerega:
How can I contact a VIP service?
[LG Optimus 2x] awf:
VIP service is only available in the Netherlands.
[LG Optimus 2x] RedeemerSK:
Gr8 to hear some news, especially from LG.

Now pray for it to be true.
[LG Optimus 2x] RikNik71:
Sweet! I hope this is true and that the update will work.

I just had my 3 reboots in about 5 minutes, then it died during a call and I had to pull the battery. This was after I was playing around with the phone in the sun. I guess it got kind of hot, but I dont know if that was the problem.
[LG Optimus 2x] Wwax:
Started the phone 10:00 this morning factory resetted, fully charged, no SD-card, no apps.

So far, 4X freeze, 2X restart, 1X shutdown. (Now 16:30)

LG-regret that i have this problem and is aware of it but promise that a fix will be out in two-three weeks (Suuure).

Reseller wants me to send it in for another two weeks and after that yet again then i will get a "replacement" unit (probably used).

Thats how it works here in Sweden, bought March 26 havent worked a full day since.. Never again an LG.

Piss poor service, not even trying to bribe with compensation.

ALL THIS BECAUSE I MISSED THE FFFF&%¤/ DOA PERIOD WITH THREE DAYS TRYING TO CORRECT THIS CRAPPY PHONE MYSELF!!

Loadcycles (10-15 in one week LG??), hard and factory reset x-amount of times, charged switched off for 24hours.

...Will it blend?
[LG Optimus 2x] lmerega:
BTW, LG Italy still advice to take the phone to the customer service support.

I will wait the next update, if it does not solve, I'll take it.

P.S. It surely blends :)
[LG Optimus 2x] tdci100:
At this link LG Belgium indicates that an update is available for the 2X :

http://www.lg.com/be_fr/support/mc-support/mobile-phone-support.jsp

Unfortunately, I don't have a Windows computer, and I run Fr12 Vanilla.

Any info on the update ? Baseband ?
[LG Optimus 2x] spawndk:
thats is just the 10a -> 10b baseband update

The updata fixing this problem with bsod and reboots are not out yet - propably wont be untill after easter

I advice to wait for this update before returning the phone for repair/replacement
[LG Optimus 2x] naimmkassim:
Has any of you try down clock cpu? im sorry as im a noob and dont know how to root my O2X to do the test.
[LG Optimus 2x] spawndk:
theres no point in doing any more guesswork at the moment - not since LG has officially acknowledged the issue, informed they know the cause and have made an update to fix it.

Just wait for the update - if it doesnt fix it, then we can continue
[LG Optimus 2x] reidar.ostrem:
I do not wan't do read through the whole thread to check if there are anyone here that does not have this problem :)

Just for info, my O2x does not have the problems described here.. My only issue is the really fast battery drain!

I use HTC Desire and LG O2x wall chargers every day both with phone off and on.

I have flashed every MCR released, and currently i'm on MCR Fr12 with April Baseband. I've used 0223 and 0315 basebands also.

Is there anything that you need to get logged from a working phone ? :)
[LG Optimus 2x] hbls00190:
There's a new update on the LG USA forum: www.lgforum.com/forum/boards/general/lg/topics/lg-optimus-2x-lockups
[LG Optimus 2x] RedeemerSK:
Yeah, the LG guy there basicly repeated himself just to not look like ignoring stuff:

from his previous post:

What is better than total silence ... I guess ;)
[LG Optimus 2x] der_bert:
in this thread you'll find at the end a statement by Erik Anderson, who supposedly is LG's Nordic director. if it's true, the current update includes the solution for the reboots:

------

Hi John,

LG is aware that some consumers who bought the Optimus 2X have experienced the phone randomly turns itself off. Scandinavia is one of the first markets that sold Optimus 2X and we have delivered a large number of units to consumers. The number of returns and calls to service has been within the margin of error phones, so the problem affects only a limited number of consumers. But LG regret the inconvenience that they have experienced.

We have discovered the root of the problem and has developed a Software update that will solve it. The update is rolled out everywhere right now, and is already available to consumers in the Nordic region via FOTA. LG is working hard to offer quality products and to ensure that users have a good experience with their smartphones. We ask once again apologize to the users who experienced problems with their phone.

-----

(as the thread itself is in danish, but the interesting statement is in swedish, it only becomes readable to non-vikings once you force google translate to translate from swedish instead danish)
[LG Optimus 2x] 2thor:
Recieved my phone a week ago and so far had no issues at all!

If maybe usefull info for the invistigation, I recieved it with this:

Baseband: 1035.21_20110306

Kernel: 2.6.32.9

FRG83G

V10b

Installed near 30 apps and using a 32 Kingston class 4 memory

/thor
[LG Optimus 2x] thatguychris:
Why when I go into about phone and to software update check it says aithentication error and it doesn't find any updates? Anyone else have this problem?
[LG Optimus 2x] xmoo:
I had this issue in the past. But it should be fixed now.
[LG Optimus 2x] LickMyEar:
I am in Australia and am still getting the "Connection failed caused by authentication error". Is there a fix for this?
[LG Optimus 2x] thatguychris:
Mine is still messing around :( went to take phone back today but they asked me to do a factory resentment and I have to admit that it had made a big difference to the speed. But still won't update :(
[LG Optimus 2x] nomisunrider:
USA T-mobile g2x may have this problem as well...

http://xdaforums.com/showthread.php?t=1041826
[LG Optimus 2x] naimmkassim:
Yes..our savier is coming...

http://translate.google.com/transla...alligevel-problemer-med-optimus-2x,lid.15324/
[LG Optimus 2x] johnnydj:
what if we bought the phone without connection?

my phone is bought without T-mobile or w/e

How can I get this update?
[LG Optimus 2x] JugglerLKR:
my 2 cents - phone reboots when connected to usb and attempts to run in usb mass storage mode. all who has problems around plugging/unplugging usb no matter power or pc try to disable ALL usb connectivity, including usb debugging, mass storage, media sharing, whatever...
[LG Optimus 2x] privat.mij:
Danish news site... LG realise that they have a problem and are comming with a fix :eek:

newz.dk/lg-erkender-optimus-2x-problemer1

(can't post url yet so you will have to c/p it) :rolleyes:
[LG Optimus 2x] naimmkassim:
Translation in English please??
[LG Optimus 2x] spawndk:
Ah comon - please read the thread

This news and translation to English has allready been posted in this very thread only a few posts back

From page 70 and on - several posts and translations on the subject

http://xdaforums.com/showthread.php?t=997705&page=70