yashsingh1/xdaforums huggingface dataset:
[Gen8 General] mchipser:
No when we load music on the device the internal storage is no longer recognized. If we do a full restore either via the boot menu or the repair function (and the HDD is formatted) once we reboot the devices storage suddenly missing and unavailable..

I think he has decided to return the device however..
[Gen8 General] LeoNg628:
beware of it, only way to solve is to 'reset library', but you better backup all of your content in 250HDD, because my case is press reset library really help me re-find the missing files, but some video has been deleted.
[Gen8 General] s0ulreaver:
I've seen it reported by others and not only once.

http://forum.archosfans.com/viewtopic.php?f=73&t=49260

Not sure but I think it happens on the Archos with HDD.
[Gen8 General] dimes:
Had the same problem with my 250GB Archos HD. Sometimes, after shaking the device, you hear the HD spinnig up and mounting. And sometimes the HD stops while working. No chance to repair. Send it back to Archos and got a new (working) Archos after some days.
[EVO 4G Q&A, Help & Troubleshooting] strdrk1:
I was trying to root my phone using unrevoked 3.32 and during the install it, it stop with a back up CID error missing or something like that. i checked to see in hboot if it was rooted with it showing s-off, and it was but recovery still showed the regular triangle red error. So i restarted normally and tried into install terminal emulator on the phone and thats when it first started vibrating 5 times, then go blank with a green led flash. the phone will boot normally usually be able to use it for a min or less then it will repeat with the blank screens. After checking back into hboot it now shows that its unrooted with s-on. Now i also have problems with the usb/sdcard.

Things i have done to get it back to normal:

- hard reset using clear storage.

-Checking in the SD storage menu i could see it wasn't reading the SDCard so i restarted it in bootload and thru fastboot typed: fastboot oem enableqxdm 0.

- flash through bootloader this file : 3.70.651.1_PC36IMG.zip

After flashing it still takes multiple battery resets to finally get it through the first start up menu and then to the regular home screen. Seems to read the SDcard fine but when connecting the usb from wall charger or PC it doesn't recongnize at all.

The phone is 4 days old and seems to be back to stock except it still vibrates and goes blank with green led flash and it wont recognize charging/pc connection. Will i have any problem if i just go back to sprint and say i want a new one its not working right?

Phone info:

Baseband: 2.15.00.11.19

kernel: 2.6.32.17-gee557fd

Software: 3.20.651.1

PRI: 1.90_003

PRL: 60676

Hardware: 0003

HBOOT-2.10.0001
[EVO 4G Q&A, Help & Troubleshooting] k2buckley:
That's weird. I'm pretty sure the vibrate 5 times and green blinking led indicates that the phone is in diagnostic mode. I'm not sure how to remedy the situation, I would've suggested a PC36IMG back to stock, but you already tried that. I would try taking the battery out for an hour or more (i've read of people being stuck in diagnostic mode, and leaving the battery out for a good length of time fixed it, i think) then try booting up, and seeing if it works. If not, to answer your question, as long as the bootloader shows S-on, you will have no problems taking it back to Sprint. You need to make sure you have no 'evidence of rooting' on your sd card, just to make sure that the sprint tech doesn't see anything on there. Good luck.
[EVO 4G Q&A, Help & Troubleshooting] strdrk1:
I formatted the sdcard, but it seems to be creating these files QXDM_some numbers.dm is this normal or any indication of rooting the phone.
[EVO 4G Q&A, Help & Troubleshooting] flying_low:
Sorry to be the bearer of bad news but I had the same issue and eventually gave up after 3 solid days of working on it. You name it, I tried it. Had to get it replaced.

Something about unrevoked and my old 002 phone didn't jive together and the root aborted at an unrecoverable stage. No sd card mount, no adb, not even able to connect via usb, so running an ruu or new pc3600img wasn't an option.

As for the 5 buzzes and shut down after a min or so... Your guess is as good as mine. You can put it in diagnistic mode with the arrow up/power button boot, but thats 3 buzzes not 5.

Wish I could offer some actual help :/ Let us know if you find a fix.

Oh, before I took it back in I did a hard reset so it would reboot before they could get past the setup menus and see the superuser permissions app. Not that they'd care, but just in case.
[EVO 4G Q&A, Help & Troubleshooting] derekstory:
I have just returned my EVO to sprint for this same problem. He told me it was a common problem. I get my new on today. They could have cared less that it was rooted, he told me it did not matter.
[EVO 4G Q&A, Help & Troubleshooting] strdrk1:
I ended up exchanging mine also. The lady really could have cared less. i wish i would of known cause i spent some time trying to get it back to normal. My sister also ended up exchanging hers because she got the white one and wanted the black one instead.

thanks for any help and replies.
[EVO 4G Q&A, Help & Troubleshooting] Active_Matrix:
I too had the same problem. It all happened when I was trying to flash cyanogen 7 RC2, I wiped all data, and all seemed fine. I rebooted and it went right to the bootloader and I noticed I was S-ON. Tried to re-root, and run a RUU. I did actually get it to boot to sense, but it froze and then I got the buzzes, and the green lights. I went to sprint since I have insurance. They checked it out and then an hour later, they gave me another one.
[EVO 4G Q&A, Help & Troubleshooting] teh roxxorz:
When is the last time you tried running a 3.70 PC36IMG RUU?
[EVO 4G Q&A, Help & Troubleshooting] SLOSifl:
I ran the 3.70 RUU literally minutes ago.

RUU_SuperSonic_S_Sprint_WWE_3.70.651.1_Radio_2.15.00.11.19_NV_1.90_release_161482_signed
[EVO 4G Q&A, Help & Troubleshooting] teh roxxorz:
Apparently still not taking?
[EVO 4G Q&A, Help & Troubleshooting] SLOSifl:
That's the thing - it *is* taking. Whatever is triggering this mode is not being reset by the RUU (or any other full clear/flash technique).

I have a dump of the NV memory, but I want to run through it with a hex editor to make sure it doesn't have anything that would identify my Sprint account or identity before posting it.
[EVO 4G Q&A, Help & Troubleshooting] teh roxxorz:
Ah I see, and good precaution.
[EVO 4G Q&A, Help & Troubleshooting] SLOSifl:
My ESN is in the qcn file, and I assume my MEID is as well. I will try to zero them out if I can find them all.

If my phone's ESN is 12345678, then it is in the qcn file as 78 56 34 12.

Does anyone else happen to have a known good QCN? Maybe I can compare them side by side to locate the differences. I suspect that there will be a lot of them, but I can eliminate most of them pretty easily.

While I work on the file (and debate whether or not it's safe to post), here is some information from the NV dump:

File Version: Major 2, Minor 0, Revision 0
File Summary:
Phone Model: 16 [FFA/SURF QSD8650 Rev 2.0], Configuration Name: default, Total NV Item Count: 1650

Phone Model 16 [FFA/SURF QSD8650 Rev 2.0] Configurations:
Configuration Name: default
Mobile Properties:
ESN: 0xMASKED
Phone Model: 16 [FFA/SURF QSD8650 Rev 2.0]
NV Major: 0
NV Minor: 0
SW Version: 8650B-SDCAPLYM-324026
Client Name: QPST Software Download 2.7.0.362

Feature Mask:
...Removed for brevity....
Total Set Bits: 108 of 432

Without bothering to specify all the set bits (although there are some interesting ones like "Bit 306: F_UI_GOOFY_MENU_BIT"), maybe someone can confirm that 108 or 432 is close to correct.
[EVO 4G Q&A, Help & Troubleshooting] SLOSifl:
I loaded up a nv.img from a nandroid backup I took the day this problem happened (before flashing a ROM). I suspected that the nv.img and the qcn I just pulled should both represent the same general memory in the phone.

The image is...definitely an image. Exactly 640kb, tons of empty space and apparent padding. Much different in overall layout than the QCN, and no trace of my ESN. However, I was able to locate the GPS URLs in both files. While not even close to the same offset in the file, that small section of similarity indicates that the same memory was probably accessed.

Unfortunately I know of no way to push the nv.img to the phone in its current state. If I were able to get the nandroid backup's nv.img onto the phone I could at least eliminate the entire NV memory as a variable. If it fixes it, then awesome, and if it doesn't, then I can ignore the file entirely.
[EVO 4G Q&A, Help & Troubleshooting] SLOSifl:
Here is the QCN file with my ESN removed. There may be other private information in the file, but at this point, Sprint is ordering me a new phone, and gave me this one back, so I don't know if they can really do anything about this.

http://rapidshare.com/files/455015717/public.qcn

My enthusiasm toward poking around this file is dropping off pretty quickly since I no longer believe this is where the problem lies.
[EVO 4G Q&A, Help & Troubleshooting] ziggy682:
I had the same thing happen to my EVO last week. Pretty much the exact same symptoms as you. I was able to get the RUU to run, and return my phone back to stock thinking this would fix the problem. I can boot into Sense, but the phone will shut off and do the 5 vibrate thing within a couple of minutes.

I took it into the Sprint store, and the rep told me there is nothing they would do and they would not replace my phone. He assumed it had been rooted (which it had, but I returned it 100% to stock before taking it in), but I have also read of this same thing happening on unrooted phones. I plan on calling Sprint and/or HTC directly to try and get the phone replaced.

From what I've read, it kind of sounds like this is a hardware failure. Possibly something in the internal memory or RAM. Of course, this is just mostly a guess I have. It seems this happens to unrooted phones, but is more common on rooted phones, possibly because of all the flashing we do.

Like I said, it's just a guess of mine, but it kind of makes sense. I wish I could be more help, and I'll definitely be following this thread because this seems to be a fairly common problem with EVOs and Incredibles that nobody has seemed to figure out yet.
[EVO 4G Q&A, Help & Troubleshooting] adasio:
hello,

the problem is heat.try to use your evo on the AC vent in your car with ac on you will not get reboot or eny shut down than try to use with out ac...

whenever internal temp goes more than 38C the evo goes off 5 vib. and flashig..

i spent long time testing this so i almost 100% sure that heat is the problem with my evo...

i dont know if there is a way to change the seting on shut down due to heat but it mey be...
[EVO 4G Q&A, Help & Troubleshooting] strdrk1:
I was never able to fix mine, but before getting it exchanged i let it sit all night with the battery out and would have the same results. So i know mine wasn't overheating.
[EVO 4G Q&A, Help & Troubleshooting] DevilInPgh:
It's bricked. Happened to me when I tried to fix a problem with my phone not mounting the microSD card to any computer (got error message back on a Windows computer saying that the device wasn't recognized). You could probably try to flash the PC36IMG.zip file again from the bootloader, this time without all the addenda at the beginning (if you did that already, the nevermind).

My guess: pray that Sprint doesn't see any evidence of root. If you RUUed back already, they may not see it. You're probably in better position than I am, since the brick happened before I could RUU back with a PC36IMG file (and thus Sprint could see the root. At least Asurion doesn't seem to care about root, as long as I say nothing about it).
[EVO 4G Q&A, Help & Troubleshooting] DevilInPgh:
Did you have TEP on your phone? You should probably try to get it replaced that way, if you don't mind the $100 deductible.

And with that, I'm at post #10. Now I can post all I want in the developer forum and not wait on unresponsive devs who won't answer my PMs.
[EVO 4G Q&A, Help & Troubleshooting] adasio:
hi,

i am not saying the phone is shuting down becouse is very hot..

when you use use phone for like 10 or 15 min waching movies or photos and see what the battery temperature is...it will not rebbot (goes off) if the temp is below 37C..

when it goes above that few more sec and your phone is off vibrats and flashing...

so 37C is not hat at all..its just warm but for some reason warm enough to turn the phone off...i am not saying everybody has rebooting isue due to that but my problem is 100% what i just sad.

i think that has to be a way to change the satting inside the phone with the higer temp level.

thanks
[EVO 4G Q&A, Help & Troubleshooting] KaL-EL3038:
HEY guys ive been somewhat been following this thread cause i also started a tread a few days back and K2BUCKLEY Has been helping me out and i was having somewhat of the same problems as some of you on here my was rebooting everytime i would use NAVIGATION...and like maybe a phone call and after like a few minutes of running NAV and maybe another program it Would shut down and vibrate what i belive was 5 times and the green led would flash also....so i started a tread where K2 helped me out and told me to re-flash with PC136img....but now the problem i am having is not the reboot and green led....its HTC EVO WHITE SCREEN BOOT LOOP....it will turn on by it self and shut off and then back OVER again to the HTC EVO WHITE SCREEN BOOT LOOP...so in other words i hope this is getting closed to Fixed or else SPRINT INSURANCE HERE I COME... ALSO I BELIEVE THIS GUY ABOVE ME MIGHT BE ON TO SOMETHING CAUSE THATS WHAT I THOUGHT AT FIRST ABOUT THE REBOOTING THAT IT WAS GETTING TO HOT?....
[EVO 4G Q&A, Help & Troubleshooting] adasio:
hello,

for all those who still having this reboot (shut down 5 vib. and green flash) please download tempmonitor lite from market -enable notification on the tab and wach the temerature...you will never get the reboot if your evo is below 35C!!!

Again not all evo's mey have the same isue but i was reading 100's of difrent posts on the reboot -shut down problem and All say the same ==="when i use this..that gps...youtube..".whatever it is it is raising internal temp very fast (few minutes) and than what ...boom ...turnes off vibrtes and flashing..

one more thing to say ---at the first time i was thinking that this my be the battery that gets hot and the battery sensor (the only temp sensor in evo) is sending reading with temp to evo and than evo treshold is turnig the phone off--so i found the way to disable the battery sensor (that is build in battery )by covering one of the 4 conectors on the battery..that disabled the bat. temp. --i was thinking that this is the end of my problems ...but no it was not -the same thing..after using the phone (pushing hard with apps.maps etc.) phone gets litle warm and boom turnes off..i knew it was heat but at least i knew not from the battery sensor that was disable...so in my opinion it has to be some internal hardware (cpu,memory)that under warm condition (above 36C) sents the signal to phone to shut down and wait until cools down...

the good think about this is that now i know--if i keep my evo under 36C-37C will never get the shut down...but i would like to find the better fix like changing some treshold setting let say for 45C...

maybe sombody has idea how to do this...hmm

one more think---the 36C is not the max that i could riched without shut down...i got to 37..38c but few secends on 1min later boom ..shut dow..so everything below 36C is safe...above will cose reboot...that just my opinion and that how i see my evo works.
[EVO 4G Q&A, Help & Troubleshooting] k2buckley:
Fwiw, my phone easily gets up to 46c when I'm tethering over 4g and charging up. I've never had a hiccup or a reboot. At 48c the 'overheating warning Leda's comes on. 37 isn't that hot.
[EVO 4G Q&A, Help & Troubleshooting] KaL-EL3038:
Hey k2 I was able to replicate the reboot by pushing my phone to 38C and a few seconds later boom shut down so he must be on to something....
[EVO 4G Q&A, Help & Troubleshooting] KaL-EL3038:
Also lik another guy said it must not be on all the evos this problem but it seems like a vast amount of them have this issue....
[EVO 4G Q&A, Help & Troubleshooting] k2buckley:
Yea, so strange. If that's the case, there's definitely something wrong with it, and I would just make sure it's S-on, and take it in to Sprint.
[EVO 4G Q&A, Help & Troubleshooting] octify:
I've purchased 3 phones in the last week that are all boot looping. I've tried everything, only one of them is booting into the green light vibrate diag mode, and if I let that one sit for a while it will boot up. Even more weird, sometimes if I swap the battery out it will boot which makes me think a cold battery does the trick, there must be a fault temp sender or something going on here... The others just reboot at lock screen with any stock rom or rooted sense rom, the ONLY rom they will run is CM7...............
[EVO 4G Q&A, Help & Troubleshooting] aibiet:
i was able to "fixed" the issue by

1) take out battery re-insert it

2) leave it off, charged over night with OEM charger or usb cable

3) the next morning power up and booted up normal

this happened to me after a flashing a rom....hope this helps.

:)
[EVO 4G Q&A, Help & Troubleshooting] neophyte27:
Reply

I had the same exact problem but i managed to fix everything except the phone turning off and vibrating 5 times 3 minutes after normal boot. I got my sd to mount, my usb to work, adb is working, I have a recent radio 2.15.00.11.19, hboot 2.10.001, can change my PC36IMG at will, and Run RUU. But I'm SUPERSONIC EVT2-3 SHIP S-ON. Sooo I cant flash unsigned update.zip and I'm scared to start Unrevoked because the phone may not stay on long enough for it to finish. If I could stop it from cutting off and vibrating 5 times I would be fine. I don't want to take my phone back because I'm no longer with Sprint I'm flashed to MetroPCS. I'm on stock sense 2.2 thanks to the PC36IMG and RUU.

(BTW my problem started when I was flashing a radio combo and i.g. it failed so my S had went back to ON but i was still running Synergy RC1... weird) Please help, definite donation.

Update: !After I did all of the above! I recently did yet another data/factory reset via stock recovery (hboot-recovery-phone has red triangle-push power+up). After several times of pulling the battery while trying to put on debugging and allowing installation of unknown apps etc. But to my luck my phones is working again!!! :) But for how long... O.o

Another Update: It worked until the next time I booted it up... :( I just ended up sending it to HTC since it's still under warranty.
[EVO 4G Q&A, Help & Troubleshooting] jmart75:
Same problem here

I was having the same problems and was devastated I bricked my Evo. I took it to a Sprint service repair center and they said it couldn't be fixed. Since I had the phone less than a year they replaced it for a $35 fee :D:D:D!! Got lucky on this one.
[EVO 4G Q&A, Help & Troubleshooting] Daft Punk:
yeah this is frustrating as hell. this is happening almost daily. and yes it seems to be something with overheating.
[EVO 4G Q&A, Help & Troubleshooting] impala454:
I'm having the same issues as all are describing. I do believe adasio is correct. As I would be able to pull the battery, reboot, wipe, and then I'd be back in business but only until I did something which heated up the phone some. I did use the suggested battery temperature monitor app, and noticed it would reboot around 39-40C. My guess is that the wipe didn't really fix anything (as neither did the "take the battery out overnight" ideas). It only "worked" because it gave the battery some time to cool back down.

k2buckley my guess (and I could be wrong) is that your CPU temp is what you're referring to, while adasio was referring to the battery temp. Two separate animals. I'm going to proceed with this under the assumption that it is probably the battery itself that's going bad. Will anyone who's experiencing this issue please pull their battery and give the part number on it? Just a starting point.

Mine is: 35H00123-00M
[EVO 4G Q&A, Help & Troubleshooting] impala454:
Update: I can confirm that a new battery does not fix the issue. I found I could quickly reproduce the issue after only a few minutes of playing angry birds (this is also after a complete wipe/reset, so angry birds is the only app).

I had one other thought, that perhaps it was the SD card that was bad. I pulled the SD card and to my surprise I was able to play Angry Birds for 15 minutes straight so far. I'm cautiously optimistic that the card might be the problem. I encourage anyone else having this issue to pull their SD card (run without one for a while) and see if that solves the issue. My particular card is a 16GB Sandisk SDHC class 2. I don't have another micro laying around to test with. Someone else try this and report back!
[EVO 4G Q&A, Help & Troubleshooting] sharkboy0901:
I was also thinlking people who aren't s_on with this problom can reset battery stats using am ra recovery

Makes sense to me to reset battery stats maybe it will make temp reader go to default settings and not turn off while hot? I'm just spit ballin here
[EVO 4G Q&A, Help & Troubleshooting] Daft Punk:
I would like to see if anyone can confirm its not a SD card issue. For instance swap SD cards and see if the problem persists.
[EVO 4G Q&A, Help & Troubleshooting] impala454:
You can also run without an SD card just to test. I replaced mine and so far haven't seen the issue return. I'll give it a while before I call that a solution though.
[EVO 4G Q&A, Help & Troubleshooting] APenguin:
I'm pretty sure I know the cause.

The confusing thing is that this seems to be a two fold issue for me. I'm in Arizona and I can definitely attest that the heat is part of the issue. My phone is on an icepad right now and is working fine. That being said, if I take it outside, it will turn off in about 2 minutes.

The other part of the issue? Data. If I want to use my phone's camera on a hike, all I do is put it in Airplane mode and it'll be fine in 115 degree heat in my pocket. The instant I take it off Airplane mode, failure. So the "random" shut down problem is probably coming from your phone getting hot and then syncing with something and then shutting down.

The last problem? I have no idea how to fix it. I was thinking there was a safety mechanism built into my kernel, but I don't know C to take a look at it. Pretty sure that's the issue though.
[EVO 4G Q&A, Help & Troubleshooting] Daft Punk:
i will have to try that and see.
[EVO 4G Q&A, Help & Troubleshooting] Daft Punk:
So far no issues. Gonna keep heavy use up before bed.

Sent from my PC36100
[EVO 4G Q&A, Help & Troubleshooting] Daft Punk:
Yeah removing the SD Card didnt help. It still rebooted.:mad:
[EVO 4G Q&A, Help & Troubleshooting] impala454:
Sorry that didn't help. It seemed to help me. I haven't had the issue at all since I replaced the card. I might try putting the old one back in just to see if it comes back.
[EVO 4G Q&A, Help & Troubleshooting] Daft Punk:
def let me know.
[EVO 4G Q&A, Help & Troubleshooting] impala454:
Looks like mine started doing it again. Ugh. Guess the SD card was not the issue.

Guess I might try going back to the stock, unrooted ROM.
[EVO 4G Q&A, Help & Troubleshooting] impala454:
I did find this, although it's for the droid incredible it could help..

http://xdaforums.com/showthread.php?t=1110865
[EVO 4G Q&A, Help & Troubleshooting] Daft Punk:
i ended up just converting to stock and taking it to sprint. Free of charge they gave me a replacement unit.
[EVO 4G Q&A, Help & Troubleshooting] impala454:
I ended up doing the same thing. I reverted to the stock ROM & setup and took it to sprint. I figured they'd give me a refurb but I got a brand spankin new one!