yashsingh1/xdaforums huggingface dataset:
[Xoom General] dp92180:
I just got my shipping confirmation email. I had chosen standard shipping. I ordered the standard dock and gel case. However, UPS is not showing an estimated delivery, I probably won't get it until next week.

Super excited at this point! To everyone that is still in the dark, try to be patient...it looks like they are getting to everyone albeit slowly.
[Xoom General] ihtfp69:
I got this deal and it finally shipped today.
[Xoom General] StrifeSoldierVII:
Woot! I just got the official email from Moto about my order being shipped and delivered tomorrow morning. Thank god!!! I was beginning to get a little worried there for a sec. Add +1 to the list of people who got their order info officially from Moto! Hope others see good luck soon.

PS. On a side note the Ipad 2 specs were officially announced earlier today... I'm not sure how hard I lol'ed when I saw the official specs! It has nothing impressive at all. The Xoom stomps all over it in every single way. "Wait until the Ipad 2. All you Android users will be jealous." That's what all the apple fanboys said. I am pretty sure they are the ones jealous that Android is such a boss, not the other way around.

Haha what a joke.. the Ipad 2? Hahaha!! :D

Android for life. :cool:
[Xoom General] parrotheadmjb:
UPS probably hasn't received the pacakage yet then.. they don't provide an ETA until they get it. However if you opted for 2 day shipping you should get it friday
[Xoom General] AndyMan386:
I do ****in deserve it. If someone in the status of a supervisor tells me numorous times I will have my order a certain day, and I dont, the company owes me a reason or compensation. They had no reason other than the guy must be a nut, and they would look into it...

I should not have been guaranteed the device today, when the fedex report denied it.
[Xoom General] nswenson:
Just received my tracking info. Arrives Friday with fedex 2 day shipping. I'm located in the San Francisco Bay area.
[Xoom General] bmbriefs:
I'm the same, received tracking today for delivery Friday in DC.

I guess they're not use to doing many sales through moto's website, and suddenly had the entire internet ordering once we figured out about the coupon. I would have ordered the wifi only at this price and am supremely happy to have gotten the 3G/4G version.
[Xoom General] VegUnited:
anyone else not received any tracking info yet such as myself?
[Xoom General] dp92180:
Eta came up as Tuesday... I had chosen standard shipping. I had been excited that I might have received it this week given that a live agent told me it would ship today and I would receive by Friday. Oh well, excited about getting on this deal!
[Xoom General] dscarfog:
I got nothing. Yet CS says I should be getting my order either tomorrow or Friday, so who know?
[Xoom General] roebeet:
I have not received anything, and the FedEx trick doesn't work for me yet, either.

I'm not going down easy -- the first thing I'm doing tomorrow is open up a problem case with Amazon, as the ship date is now past due. And then I'm calling Moto's complaints department. It's going to be fun.

Anyone have an email address for Corporate?
[Xoom General] DatterBoy:
I'm sure you have a right to be mad, but as long as they didn't cancel your order, I'd just chillax. You got a killer deal that wasn't meant to be for the masses. Just be happy you're going ot get it and they ddin't cancel it on you.

I contacted them to inquire about the gel case, they apologized for not having shipped it yet. Said they were backed up because of the response in sales. I want mine right now today, too, but I'm gonna chill cuz it'll come.

We got 200$ off, man!!!
[Xoom General] Neo3D:
got a tracking number woot!

but mine was sent by UPS :(
[Xoom General] Sirchuk:
I thought you didn't even want one? I figured you would be happy to have it canceled, or am I thinking of someone else?
[Xoom General] aohus:
i didn't get any word yet at all neither. picked standard on accident. i checked my credit card account and it looks as though they released the pending charge :mad:

so i'm thinking i have to reorder somehow. i have to call motorola now. damnnn
[Xoom General] Inphinitizeit:
They dropped my pending charge as well but then shipped yesterday and billed me today. They're just slow and incompetent but they are going to ship them.
[Xoom General] VegUnited:
Same thing just happened with my CC. I am beyond pissed and hate being like this. F Motorola, they deserve to get smashed by Apple in the coming weeks. Unlocked Bootloader or not, they screwed up with the Atrix and now this. Sad actually
[Xoom General] polo2883:
Mine has finally shipped and my cc was not charged yet.

UPS ground, ordered on 2/24 around 5:26 ET, Xoom only not accessories. Rochester, NY
[Xoom General] mazz0310:
Same here, I received my tracking number overnight. CC not charged (yet, hold still in place) but UPS Ground, ordered around 6:30 PM ET and no accesseries shipped to upstate NY
[Xoom General] pspycho:
It's Coming, It's Shipping!

Got the notification late last night from Moto:

Shipment Dates

Ship date: Mar 2, 2011

Estimated delivery: Mar 3, 2011 by 10:30 AM

Destination: IL

I am quite the happy camping geek. ;)
[Xoom General] richardjr:
Ordered:

Feb 24, 2011 at 5:21 PM

Shipping method:

Two-Day Shipping

Destination: IL

Ship date Mar 2, 2011

Estimated delivery Mar 4, 2011 by 4:30 PM

Service type FedEx 2Day Service

Weight 6.0 lbs/2.7 kg

Mar 2, 2011 7:05 PM Left FedEx origin facility FORT WORTH, TX

Mar 2, 2011 5:23 PM Picked up FORT WORTH, TX

Mar 2, 2011 8:38 AM Shipment information sent to FedEx
[Xoom General] richardjr:
Man that sucks for me, Shipping to the same state, left the same day, and you get yours a day early and in the morning, Doh!
[Xoom General] inrelief:
It's kind of funny how this thread has gone from the bastion of optimism to a bunch of cantankerous complaining.

Sure, the delayed confirmation of shipping was a pain in the ass.

Sure, getting it later 'than expected', especially for the early adopter is a pain in the ass.

But now that a) the deal is confirmed as honored and b) units are actually shipping, what is there really to complain about?

This could have played out a number of ways -- here's 4 examples

1) Moto cancels all orders w/the deal

2) Moto cancels a percentage of orders w/the deal (based on some metric, be it 1st come 1st serve, phase of the moon, etc)

3) Moto accepts all orders w/the deal and mangles customer expectations and delays shipping by ~2 days (sound familiar?)

4) Moto accepts all orders w/the deal and everything goes according to plan.

I think we can agree that scenario 3 is what happened, and I'd argue it's the second best scenario.

I mean -- they did honor the deal, and I'd be waiting until late March/early April for the WiFi only model otherwise.

-my $.02
[Xoom General] mazz0310:
I completely agree. I was never once pissed off at Motorola. There are a number of reasons:

1) like you said they could have just as easy cancelled it.

2) we ordered it on launch day, I would expect delays

3) i'm sure they want to honor the people that paid full price before us that got $200 off.

I'm just happy I got the deal that I did.
[Xoom General] Funk2641:
well, they just credited the cost back to my bank account

oh well, off to ebay.
[Xoom General] mgerbasio:
Mine came in yesterday. Got the shipping confirmation very early in the morning and the device arrived at 9:30am.
[Xoom General] fetalp:
They credited my account as well, but thats because I learned after a certain amount of days the bank takes it out of pending. Also got my Email tracking # late last night/early morning says it'll be here Friday :( hoping for today sometime, but thats ok at least I know it's shipped now
[Xoom General] nonstop14:
A follow up for some of you poor bastards that are waiting even longer than myself.

That weight stayed the same ("1.0 lbs/.5 kg") on the tracking results until this morning when I checked the same tracking number it turned into "4.0 lbs/1.8 kg"

It's weird too, through the Amazon page (get there from the Motorola page "Problems with this order?") it shows as two shipments but they share the same tracking number.

So anyway, with the weight change I'm hoping it is in fact my Xoom and gel case. I'll know within 2 hours.
[Xoom General] adecker:
One of those poor bastards is me... STILL WAITING. After talking to moto several times..At least they gave me a free accessory....

I was told I should get a shipping confirmation w/ tracking number today sometime... Well see if that happens. I have 2day shipping and there is nothing on FedEx Refence search :( Maybe im doing it wrong but what ever. Waiting...Waiting...WAITING...
[Xoom General] justabrake:
Did you call to get it shipped ? just wondering if complaining would get it out faster, I'm getting tired of looking for this thing, I mean how hard is it to put something in a box and label it :rolleyes:
[Xoom General] adecker:
Pretty hard I guess.... lol
[Xoom General] Bauxite:
Mine is on the final delivery step! Too bad I won't be home until late.
[Xoom General] nonstop14:
I talked to 2 separate people via the online chat Tuesday evening but I don't think they did anything to accelerate my order. The first one just copy and pasted my estimated delivery dates. The second one took longer to respond so I think he actually called someone, and he told me it was in the distribution center waiting to be shipped.
[Xoom General] DroidzFX:
Nothing

Standard shipping no accessories and nothing on either shipping website. Email confirmation originally said delivery estimate delivery march 2 - 7. I Wondering if everyone that got theirs did you get yours within the estimated delivery time? Also if you have not got yours has your delivery time expired?
[Xoom General] pspycho:
I agree with just about everything you said here. Yes, we did get a nice 25% off discount that Moto honored. However, we did buy this direct from Moto. Do you think they are charging Verizon $799 for the xooms? I doubt it, we paid $599, but there is no middleman...
[Xoom General] inrelief:
Dude, retail is retail.

Are you a major distributor? Cause I'm not.
[Xoom General] goodfellaslxa:
I preordered mine on Thursday afternoon. Almost immediately I saw the pre-charge authorization post to my Amex, and as of 7:05pm CST today (Monday) my card still shows only the authorization. My order status does not show a tracking number, though it is listed as "shipped." I have not received an email other than my original order confirmation.

I hope that my order does go through, but until I see a tracking number (or the delivery guy) I'm not 100% convinced. I did pay for overnight, as I didn't stop to read the fine printer regarding free 2-day because I was rushing to try to use the coupon code before it got yanked.

Perhaps tomorrow morning I'll know more, for better or worse.
[Xoom General] El Daddy:
I just searched through my e-mails looking at when I got shipping confirmation e-mails from Amazon.

The majority of them come after 10pm central. Some in the wee hours of the morning.

I know these are just being fulfilled by them but its possible we may get a confirmation later tonight.

Or.....we won't :)
[Xoom General] roebeet:
Yeah, it sounds like anyone who used a CC (myself included) have still not been charged yet. Ignore the "shipped" comment in the order, as that doesn't mean squat. No tracking number + no CC charged = not shipped yet.

I think that our orders will either ship in the next 24 hours, or they'll be cancelled. At this point I really don't know what will happen.
[Xoom General] dp92180:
Not that you want to spend time on the phone with your CC customer service, but if you do talk to a rep and I'm sure they will tell you there is a pre authorization.
[Xoom General] El Daddy:
I honestly don't think they will cancel at this point. Its been 4 days since the orders were placed and I've seem multiple reports on other forums of people who called CS and confirmed these will ship.

If they don't ship I'll be very annoyed only because i'll have 4 accessories to return....
[Xoom General] NorCalDroid:
Im on the fence now. I want to buy the accessories already.
[Xoom General] goodfellaslxa:
Well, I do recall that my order was marked shipped within 1-2 hours of placing it. Obviously they didn't ship them this quickly (unless they have an Amazon or Newegg-like shipping center), so what is much more likely is that Amazon's servers said "hey Moto, customer just ordered this Xoom. Do you approve?" And Motorola said "yes, and by the way, we shipped it, so mark it 'shipped' so that customer thinks we're super newegg-like efficient. "

I had called Motorola on Friday to see if I could expect it before the weekend, and the call-center-drone had to put me on hold for 5 minutes to go talk to her order-specialist before she could tell me "you placed your order yesterday, it will arrive on February 28." I asked her if it had shipped, and she said yes. I asked her for a tracking number, she could provide none. I don't think the reps have much more information than what we see, and just tell us "shipped" because the computer says so.

Yes, I agree that canceling the order at this stage seems less likely than it being fulfilled, and the fact that the reps do confirm that the orders exist is a positive sign.

And OP, sorry if this thread has been hijacked. Everyone here who is discussing shipping actually missed out on the coupon deal, is quite bitter about it, and is discussing only hypothetical shipping situations which may have arisen had we actually been able to get in on the coupon deal (which none of us did).
[Xoom General] djunio:
I have a Xoom I purchased from Best Buy as well as getting in on this deal. If my order was a 1 day shipping and it hasn't arrived today.

I planned on keeping both Xooms, one for me and one for my girl. If Motorola does indeed cancel our orders I will take my Xoom back to Best Buy and wait for another Honeycomb tablet to be released.
[Xoom General] VegUnited:
I wouldn't be surprised if this is what they were wanting to begin with, if they delay shipping more and more people will get nervous and cancel their orders. Obviously if you ordered one you want the product and I bet they are betting they get their money regardless of the $200 deal or not.
[Xoom General] Inphinitizeit:
That doesn't seem like a very good plan from Motorola's point of view. I don't think anyone would cancel their order voluntarily. It doesn't cost me anything to wait them out on their shipping.
[Xoom General] NorCalDroid:
I agree. They probably don't have the stock to fulfill the orders. That's why I their holding out on the tracking.
[Xoom General] droidrev71:
one of the lucky ones

Yes, I got the deal. Thank you God. I was so on the fence between xoom or tbolt. I found the code and my mind was made up in a heart beat. As far as them cancelling our orders it would be against the law. If I bought, lets say a t.v. and the store marked it with the wrong price that's what I would get it for. As a consumer, I know, that what ever something is marked at the store has to honor. Hopefully, they will be shipping tomorrow for everyone. I called and my ordered was confirmed. So grateful I received such a lucky break.. :)
[Xoom General] clintg:
As of 7:52 (PST), I have received my tracking number. Has anyone else got theirs yet?

Fedex says its on schedule for Wednesday delivery (2 day shipping).
[Xoom General] keitht:
Nothing here. Was that by email or the online page? If only email, if you go to the online page for your order, do you see tracking # there?
[Xoom General] Bauxite:
Really? I haven't gotten mine yet, but thanks for giving us all some hope.. :D
[Xoom General] nonstop14:
I have actually been scouring the web to see if anyone has gotten notification and you're the first person I've found. I leave for a trip on Wednesday and am desperately hoping mine comes on Tuesday (1 day shipping). No number for me yet though. :(
[Xoom General] arrtoodeetoo:
Finally! Someone got it!

I can breathe easy now.

Oh, and it looks like about 100 of us got the deal. That doesn't include all the people from Droid-Life who got it.
[Xoom General] clintg:
I received an email message, and the website was updated. My order moved from "open orders", to "orders in the last 6 months".

BTW, Fedex says it will be delivered by 4:30pm.
[Xoom General] arrtoodeetoo:
Still no email for me and it hasn't changed on the Motorola Order Summary page. I'll probably get the email in the middle of the night.
[Xoom General] clintg:
If no one else has received confirmation yet, then i would suspect they are not going in order of received orders.

My order went through at 3:16 (PST) on Thursday, which i believe was about half way through the deal.
[Xoom General] richardjr:
Mine is getting closer:

Mar 3, 2011 8:02 AM Arrived at FedEx location MEMPHIS, TN

can'twaitcan'twaitcan'twait

Must stop refreshing Fedex page.
[Xoom General] arrtoodeetoo:
Mine went out for delivery at 5:45 this morning! It's so close I can TASTE the honeycomb! :D
[Xoom General] JasonU:
Mine is also out for delivery...can't wait. I doubt I'll be getting much done this afternoon.
[Xoom General] funnycreature:
Same here but I am less fanatic about it ;) Although I got the sweet sweet steal-deal I still feel bad spending $630 right now. I am waiting for that feeling to vanish though once I have the tablet!
[Xoom General] droidrev71:
window dweller

My xoom is on the fed ex truck. I can't stop hanging at the front window. Come on already I have my screen protector ready!! Then I think I'm gonna call Motorola and ask where my xoom is at. Then say just kidding and thank them for the great deal on my xoom!! ohh I think I hear a truck!! Darn! Not yet..
[Xoom General] djunio:
My Xoom just.came :-)
[Xoom General] pd240:
I know that moto customer service cannot be trusted but they told me since they were delayed on sending orders out that that they would be making them overnight to get them on time. I ordered standard shipping. I won't believe it till I see my tracking number
[Xoom General] vitsdroid:
i would not complain if they where up front with it! Their site says it shipped 2/25 and to expect it 3/1-3/2. After waiting trough the weekend i thought this unsettling feeling would come to an end. Only to learn that they did not in fact ship it! I chatted with them yesterday and was told I would get the tracking number last night and I didn't! I complain because they are driving me bonkers! The shipping order makes no sense. People that ordered after I did got theirs shipped already, I did the 2 day and nothing while ground at least have it shipped in some cases.
[Xoom General] roebeet:
My CC pre-auth is gone. I guess that's not a good sign. :D
[Xoom General] jumpinj:
I wouldn't worry too much about that. ;)
[Xoom General] Enndr:
Mine was removed as well. It still isn't showing.

My Xoom shipped last last night from TX and is already in Memphis, TN scheduled to be here tomorrow.

I hope they re-charge me soon though... I don't want to be sitting with this cash in this account forever.
[Xoom General] droidrev71:
That has happened to me and several others. Mine is on fed ex truck. My CC didn't get re-billed until this morning.
[Xoom General] JasonU:
I wouldn't worry too much. My auth disappeared Tuesday, the day it shipped, and the actual charge showed up this morning, the day it's supposed to be delivered.
[Xoom General] Bauxite:
Mine is delivered! :) finally I can quit trolling
[Xoom General] Sto_Padrone:
Still no info on my end. I am wondering if my delay is that I ordered the portfolio case with the Xoom, and the case looks to be backordered?
[Xoom General] pd240:
Not sure because I didn't order any case and I have no info yet on mine.
[Xoom General] Spawn026:
Banks only allow holds for 3 or so days. Stores authorize an amount to hold until shipment and then take what is on hold when shipped. With credit cards the hold remains but with debit cards it appears, disappears and reappears if shipment is beyond that hold window. Normal behavior with preorders.
[Xoom General] roebeet:
Except that this was not a pre-order. :D

Still nothing on my side - no email, no tracking number, nothing. It's like I'm in Moto limbo.
[Xoom General] Inphinitizeit:
They're doing a really ****ty job with this. They should have sent out blanket emails letting everyone know their order wasn't going to be deliver by the estimate but that it would be delivered eventually.
[Xoom General] Funk2641:
sooooooo, if they re-credit my bank account it is shipping? somebody clue me in please
[Xoom General] Inphinitizeit:
That's what happened to me. The authorization dropped on Monday night, kept checking fedex and it showed up on Tuesday on fedex using the lookup by reference trick and finally got a confirmation email late Tuesday night that it had shipped. Yesterday my credit card was billed for the full amount.
[Xoom General] blusgtone:
Just got into Fedex web site, finally got shipping info. Had 1 day shipping. Ordered on Feb 24 at around 6:15.
[Xoom General] Funk2641:
that seems so backwards...they give the amount back when it is shipping...:confused:
[Xoom General] arrtoodeetoo:
There's got to be one more person who got the deal. It'd be awesome to see 150 on the poll.

So far, this deal has saved the XDA community alone almost $30,000. :)

Oh, and UPS is taking their sweet time getting my package here. *SIGH* :(
[Xoom General] gochoo:
Just voted to make it 150. Should be 151 since I just received the 2 that I ordered in the mail.
[Xoom General] colbyb25:
I still haven't received any shipping conformation for my wife's Xoom, but I have called them everyday. Seems my persistence has payed off as I am getting a free Car Charger for the Xoom and extra battery for my Droid X sent to me for free. The irony is that it will probably arrive before the Xoom does :)
[Xoom General] Spawn026:
If amount was there and now there is no sign of it then it was a simple hold that will be gone after shipment and nothing to worry about, on your banks system it would have said processing but never clears so thats good. If the card shows the amount gone and the same amount refunded then that is another story
[Xoom General] colbyb25:
Just checked Fed Ex and it is shipping today. About time :)
[Xoom General] Funk2641:
the amount wasn't there other day, this morning it was refunded? I guess the order's been canceled?
[Xoom General] Spawn026:
If the amount was gone and there now with no sign of it in the system it wasn't cancelled. You should be fine. This was a debit card right? This happens to me all the time, just how the banks differ from actual credit cards. If you are worried just do a simple order status check by phone
[Xoom General] mazz0310:
They are honoring the orders. It isn't canceled, the hold was just released, they only put a hold to make sure the credit card is real and not over your limit. When the item ships they will charge your card. They aren't canceling orders, everyone that ordered will get one....eventually.
[Xoom General] vitsdroid:
im getting so aggravated now! Talked to Garry at the Moto and the only thing he could say is that he is sorry and that the order has been delayed, could not give me a reason what so ever! He also informed me that I would be getting a call from order management in the next 24-48 hours. He could not give me any other info, so it has not shipped and I need to wait another 24-48 hours before I even know what going on. Wow motorola is really starting to piss me off. Considering I have converted 7 friends to the droid x, im really getting pissed off at there customer care(dont care)