yashsingh1/xdaforums huggingface dataset:
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
So no one is willing to give this petition a try...man
[Atrix 4G Q&A, Help & Troubleshooting] diablo009:
+1 from me
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
We hit the 200 signatures mark in 2 days...not bad
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Mark, a forum manager at Moto, said that the Atrix does not support HUSPA..SMH

https://supportforums.motorola.com/message/332058#332058
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Phonedog.com is running a story about this petition:

http://www.phonedog.com/2011/03/01/at-t-taken-to-task-for-the-lack-of-hsupa-on-their-android-handsets/?utm_source=twitterfeed&utm_medium=twitter&utm_campaign=Feed%3A+phonedog_cellphoneblog+%28PhoneDog.com+Cell+Phone+articles%29
[Atrix 4G Q&A, Help & Troubleshooting] NextExile:
I'm going to do this when I get home but here is the link to file a complaint against ATT to FCC about this. Everyone who cares, do this. This is actually something that will be noticed, unlike that petition.

http://esupport.fcc.gov/complaints.htm
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
I wouldn't say that about the petition...but people can do both

Here is AT&T's address:

AT&T

208 S.Akard St

Dallas, TX 75202
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
filed with the BBB as well...
[Atrix 4G Q&A, Help & Troubleshooting] NextExile:
Good idea, I'll do that too.
[Atrix 4G Q&A, Help & Troubleshooting] Claus44:
just filed one with FCC
[Atrix 4G Q&A, Help & Troubleshooting] rex-tc:
Post this petition on the HTC inspire 4g page as well since they are having the same issue. Wouldn't hurt to hit up some of the othe android forums as well.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
I just did..It sucks that the mods moved this thread to here ..
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Just got bullied at the HTC forum lol
[Atrix 4G Q&A, Help & Troubleshooting] Squadfer:
wow its so sad to see that all they are worried about is throwing you down... i replied two times to that thread saying the same thing each time... yet they continue to ignore it and continue to bash you for posting in there sacred forum.....
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Seriously, what is wrong with them...?
[Atrix 4G Q&A, Help & Troubleshooting] NextExile:
Just sent in my complaint to FCC. Now we wait.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
cool ! Hopefully more people will do the same...

I created twitter and facebook pages...
[Atrix 4G Q&A, Help & Troubleshooting] sdlopez83:
Guys sorry to burst your bubble with this but I think the bad dl and upload speeds are phone related. Apparently ROGERS in Canada has the upload capped at 300 also. Meaning, its not att.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
I actually read that in one of the dev threads...I will wait and see ! Thanks
[Atrix 4G Q&A, Help & Troubleshooting] jarsh92:
I've gotten some upload speeds close to 400, yes its not high, but of is over 300 like everyone else says they can't break. Actually mines almost always about 300 - 370. I bet att is just testing the next work and are slowly going to crank things up so they don't have another iPhone launch situation. My downloads have been up to 4mb also. Will sign the petition.
[Atrix 4G Q&A, Help & Troubleshooting] Claus44:
half and half...

the hardware can do it, it is limited by the software(forcing a lower level handshake protocol) AT&T put on it... In the end, it still depends on AT&T to do an OTA update to fix the problem.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Close to the 300 mark...!! Some people don't have faith in this petition but it worked before! I was a part of the petition against Fry's who canceled orders for people by saying it was a glitch. They honored all the orders !!

Let's do this guys along with some FCC and BBB complaints !! It really needs to stop....We deserve the same service as iPhone users ! It really sucks that we can't use a phone like the Atrix to its true potential ! Who really knows when the HSPA+ will be released anyways, right ? All I want for now is HSUPA enabled !
[Atrix 4G Q&A, Help & Troubleshooting] Squadfer:
I have also achieved higher then 300kb multiple times today. Not by much but I'm averaging around 340kb upload
[Atrix 4G Q&A, Help & Troubleshooting] vertigocreative:
Signed the petition... hope it gets some press and some action.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
I just got this from BGR :

"We've seen your emails, thanks. We'll review the petition as soon as we can – no need to send any more.

All the best,"

-Zach

Here it is to hoping that they will publish it ...
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Some guy started a discussion on AT&T;s FB page about this issue:

http://www.facebook.com/topic.php?to...3908#post99902
[Atrix 4G Q&A, Help & Troubleshooting] 2015Ducatimulti:
did you happen to send the tip to Engadget? I just did told please to post it on there site. worth the try:)
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
I did since I started the petition...
[Atrix 4G Q&A, Help & Troubleshooting] Mike's Aria:
As others have stated. It is a setting on the device that is limiting the upload speed.

-

I have increased it on my Aria by modifying the build.prop. I know there are people working on doing the same with the Atrix, though it is not as simple as with HTC devices.

-

Will at&t change the setting due to a few complaints, probably not. They are a utility company and are therefore able to limit there service however they choose with little to no consequences for customer complaints. Will they change if they suddenly lose a huge number of their subscribers, maybe.

-

Since they have limited hsupa on all smartphones with the exception of the iPhone, I highly doubt anything will change soon.

-

Also, if you are truly adament about having at&t change, you will have to effectively have tens to hundreds of thousands of subscribers cancel their service. Large amounts of revenue lost is the only thing big companies pay attention to.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Or use the media to get Theo attention..
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
AT&T ignored my requests on Facebook, total BS IMO
[Atrix 4G Q&A, Help & Troubleshooting] aquariuz23:
Hello everyone, kinda ironic that this is my first post on an android related forum but alas, I'm not a happy camper, just like everyone here on this thread. :)

Signed the petition and Filed a complain to the FCC. These better get really big and thus forcing AT&T to do something about their bandwidth for android phones. I hate to have to return this phone for some other less stellar phones from other carriers, but without the appropriate data plan, the phone's practically useless. It's disappointing when others around you receive things faster than you do.

That just reminds me, anybody remember that commercial by AT&T on tv about a group of people car-pooling and a joke email came in through the phones and the guy with AT&T got the email first while the others a good 10-20 seconds later? Kinda funny how it's the complete opposite now on this phone.

Anywho, I decided to fire up speedtest on the phone tonight, and my down is averaging (3 runs) close to 2Mbps (around 1.6-1.9Mbps) and up is around 150Kbps (yes, even half of what it could've been). Ping's jumps around from anywhere around 200ms to 800ms. So down is slightly improved but up is severely crippled.

Well, here is an article from Engadget I read not long ago, regarding the HSUPA debacle by AT&T. I guess I could understand that they are still working on it, but it cries desperation and fear by AT&T to compete against other companies who already have true(and partially true) 4G phones and network to have to lie to its customers.

Edit: Apparently I can't post external links yet lol :D, so for those who are curious to read the story posted by Engadget, just go to Engadget and search with tags - hsupa, atrix 4G and it will be the first hit.

I will see what I can do to spread this to a bigger crowd. Anybody know where to post about this speed issue to sites in canada?

2nd Edit: Tipped Engadget also, in hopes to motivate them even more to post an article regarding our motion. I say as many people as possible from here who signed the petition should also tip them so as to make them notice what is going on here.
[Atrix 4G Q&A, Help & Troubleshooting] ronan_zj:
they dont care
[Atrix 4G Q&A, Help & Troubleshooting] aquariuz23:
They better care. Im not about to pay up for a data plan that is not even 3G at best. If I don't see any improvement soon, i'll make sure they'll receive a nightmare before I even pay them a dime for my next bill. I have documentation from the first day I had this phone that they're data bandwidth is nowhere net advertised. And if they insist on me paying, i'll make them sue me for it.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Another blog:

http://inews24hs.com/android/2011/0...arate-online-protests-against-google-and-att/
[Atrix 4G Q&A, Help & Troubleshooting] aquariuz23:
Nice the more coverage the better. More people will know and hopefully many more will follow suit. At&t, we wont go down quietly.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Another one:

http://androinica.com/2011/03/02/att-data-speed-petition-angry-android-developers/
[Atrix 4G Q&A, Help & Troubleshooting] aquariuz23:
Lol! It's the same article, different site. One of them is ripping of the other's news and not stating it :D

regardless it's still a good thing to reach out to the crowds.

It feels like we are losing steam. Are we? I really hope not, not till we get what we deserve.

We have 400 petitions so far, we need much more. Where are the rest of the atrix users? there can't only be 400 people out there with the phone.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Another blog talking about the capping:

[url]http://androidcommunity.com/is-att-capping-upload-speeds-on-4g-phones-20110304/[/URL]
[Atrix 4G Q&A, Help & Troubleshooting] Ririal:
I find it absolutely hilarious you guys are so pissed off about a service that's not even fully launched yet. But hey, if you all want to waste your time being upset because you didn't read the fine print, more power to you.
[Atrix 4G Q&A, Help & Troubleshooting] Squadfer:
Before posting you should read the actual petition. We aren't complaining about something in a contract. We are trying to find out why when you place our phone and an iPhone next to each other our phone sees a fraction of the upload speed. This is when both phones are on the same network using the same data plan. We spend the same money we should get the same service. So please read before you post ignorant posts...
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Read before posting. We are not talking about 4G but rather 3G, upload speeds on the Atrix can't even reach the 300kbps mark. the iPhone 4 on the other hand, goes up to 4-10 that speed. Inspire 4G owners were able to enable their HSUPA by rooting their devices.
[Atrix 4G Q&A, Help & Troubleshooting] Claus44:
why is the article stating we are also complaining about dropped calls? the statement is going to really hurt the resale value of our Atrix when it is time for us to upgrade.... gotta get them to change that :mad:
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
just emailed them...
[Atrix 4G Q&A, Help & Troubleshooting] Ririal:
And where did I say anything about a contract?

Nothing about that device is the same. Different modem, different hardware, different technology. Do some research before you get all huffy and puffy over something that was blatantly advertised and known before the phone was even out.

-We KNEW the "4G" network wasn't going to be ready by the time the phone launched. (Source: http://pulse2.com/2011/01/05/att-gives-an-update-on-their-4g-network-development-details/)

-We KNEW HSUPA wasn't enabled on the device. All of the reviews said as such, and we knew that the iPhone was the only phone with this enabled.

"4G" is a marketing term at this point, it doesn't mean anything. Yes, AT&T is advertising 4G and they're probably hyping it and they shouldn't be. Coke says Coke Zero tastes like normal Coke, but we all know that's a sham. It's YOUR fault for not doing your own research and finding out all the readily available information. Once 4G actually launches and becomes active in all areas, where's your proof that the speeds won't increase?

I read all 81 posts up to my reply, thanks for the concern.

At this point if you want to continue any discussion (personal attacks are not a discussion), send me a PM. Apologies for the thread derailment.
[Atrix 4G Q&A, Help & Troubleshooting] Rev1vaL:
I talked to an att rep at the store I work out, turns out they aren't officially turning it on (HSPA+) until mid-late march
[Atrix 4G Q&A, Help & Troubleshooting] Squadfer:
No personal attacks but I will use the same article that you provided agaisnt your reasoning.

"The Motorola ATRIX™ 4G Android 2.2 smartphone will be offered exclusively by AT&T and is the world’s most powerful smartphone. Featuring a 1 GHz dual-core processor, ATRIX 4G delivers a remarkable combination of application processing power, 4G network speed and a high-resolution qHD display. It will be complemented by breakthrough accessories that include a revolutionary, super-thin laptop dock — for which ATRIX 4G is the “engine” — and an HD media dock that uses ATRIX 4G’s HDMI video output capabilities and processing power to enable a revolutionary browsing, application and media experience. For more information, visit www.att.com/atrix4G (website available after 10 a.m. PT on Jan. 5). This device is slated for launch in the first quarter of 2011, only for AT&T customers."

It blantantly states in the article that you provided that the Atrix is a 4G network phone. I currently live in one of the 10 cities that currently has the backhaul in place (Houston, Tx) http://www.iphonedownloadblog.com/2011/02/21/att-now-showing-4g-hspa-coverage-map/. I will tell you that the speeds are not different when I go to my college which doesn't have the backhaul yet.

We are trying to figure out why ATT disabled this feature in our phones when clearly they are marketing this phone as a 4G device (false advertising). To my understanding you cant have 4G speeds when this feature isn't even enabled on the phone and we cant enable it because the phone is locked down. If i'm wrong on this topic then im sorry and I would like to learn why im wrong.

Im sorry that I assumed you where talking about a contract. I read your comment of reading the fine print as reading the fine print in a contract. Clearly I was wrong with that assumption.

No hard feelings :)

Plus we aren't taking about when using 4g services. Our phone should be having the same speed as any other phone when using att's 3g network... not a fraction of of the speed others can see when we pay for the same thing.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
I just want my Atrix to be uncrippled...I dont care about 4G right now!
[Atrix 4G Q&A, Help & Troubleshooting] Ririal:
I appreciate the rational reply.

My question is this: Does the limited upload speed impact your day-to-day use of the phone? My Atrix consistently gets around 3,500Kbps down, and 400Kbps up in my area, and I have absolutely no issues with anything loading slowly. I feel that comparing the speeds directly to the iPhone is the wrong direction to take. Find examples where the limited upload speeds actually IMPACT use beyond bragging rights. OP states he loses internet connection "all the time"; a claim I find a little hard to believe. I've had my Atrix since a few days after launch, and I use it HEAVILY (at 8gb of data already in my billing cycle for the month), and have never once lost connection. Except when I botched the wifi hotspot somehow and everything exploded on me. Totally my fault though.

Basically, my point is: if you don't like it, don't buy it. Getting upset over something you should have known about (Inspire 4G as well as many other AT&T smartphones) going in is kinda pointless.
[Atrix 4G Q&A, Help & Troubleshooting] catfarm:
This is actually a lot easier than you think if you use your phone to generate content and then upload said content to the internet. For instance, 5MP images to whatever photo service you happen to use. Shoot a couple dozen and then upload those somewhere while you are on vacation without access to a regular computer and want to free up some more space to shoot more photos. Not good enough? Okay, maybe you should start shooting some HD video and then upload those to vimeo or youtube in the same sort of scenario.
[Atrix 4G Q&A, Help & Troubleshooting] catfarm:
Sorry for the multiple posts but you say multiple things (not specifically to me) that are well, full of assumptions. When I purchased my phone, I pre-ordered from the AT&T online store. There, when I placed my order, it said it had HSUPA in the phone specs. This is my first android phone. Why am I expected to assume the advertised specs are false? That makes no sense. Just because it was turned off on some previous phones I knew/know nothing about I should have known? Absurd.
[Atrix 4G Q&A, Help & Troubleshooting] wade7919:
how about when i'm uploading files to one of my clients from my phone because i'm not at my pc... or trying to email a 5meg contract to someone that takes me 20mins to send because of the cap speeds... eh... people that say don't like it don't buy it sure all nice and stuff but thats the issue we should get whats adverted for the product they we are paying for. not to be told don't buy it
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
This issue is going to generate a lot of returns in my opinion especially from people like myself and others her in the forum who use their phone to upload important documents on the spot especially when there are no computers around. Okay I knew that other phones were suffering from crippled HSUPA but it doesn't mean that it should remain like that...I thought that starting a petition will help and I am promoting in my spare time until I get an answer from AT&T.

The Atrix is an awesome phone, I really want to keep it but this issue isn't helping me much and as much as I am hating to go back to the iPhone 4, I need a reliable network, plain and simple...
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Very good article, straight to the point:

http://thedroidguy.com/2011/03/att-wireless-customers-disgruntled-over-4g-speeds-take-to-interwebs/
[Atrix 4G Q&A, Help & Troubleshooting] pobinghun:
I actually hate att when it doesn't do much, but brag about everything. During mardi gras, no body gets service, and what building right behind me is an att local office building. I am

trapped by att now. don't know if they would fix their coverage and speed issue ever. Sorry I used your thread to complain.

Sent from my samsung captivate with laggy official froyo update
[Atrix 4G Q&A, Help & Troubleshooting] slimslim:
Signed it too.
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
So, I have been having issue with my data today and I called AT&T to see if there were any outages in my area. I was told that everything is fine but I wish I could have recorded the conversation. So I asked the CSR why would the Atrix have lower download speeds than my iPhone 4, he said the reason why is that the Atrix uses Internet Explorer like browser and that the iPhone uses Safari which is better because it stores less cache... SMH
[Atrix 4G Q&A, Help & Troubleshooting] aquariuz23:
I also had to deal with the stupidity of a rep yesterday at the mall. Just happened to pass by the stand and saw ppl looking at the atrix n I can't help but show them how great the phone is. N so I ended up talking to the rep n I asked her about the speed issue, knowing very well I won't be getting a reasonable answer. And of course she stated that it is probably because I have an old sim card n that upgrading the sim should resolve the issue. I was like yeah yeah watever, we've all heard the same BS before.

So I took the new sim from her n later on called tech support to activate the sim. As he helped me with it, I converse with him regarding the speed issue. He actually said I apologize, let me check it for you. He went n checked for a good 2-3 min, came back n again apologized for not having an explanation. So I asked him if he has any idea when our 4G will activated, but he said he didn't have a time schedule but probably somewhere in march or so, hopefully. I told him thank you very much for trying.

So at least my tech on the phone tried to help n was honest about not knowing, instead of the girl at the counter talking BS about sim card.

So here goes to hoping that by mid march or so we will get an improvement.

Btw, wat is the intended speed of hspa+ ?
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
The same rep also stated that my area had in fact HSPA+ lol which I know isn't true ! He also mentioned that the Atrix is LTE capable...Now that I remember all of this, I could have recorded it and put it on XDA.
[Atrix 4G Q&A, Help & Troubleshooting] aquariuz23:
Lol dude I think by now all art reps r told to say that hspa+ is available anywhere we ask for it. And the way theyll proof it? By pointing out that there's an H+ sign next to the signal bar lol. To be honest, that does s**t cuz its always everywhere n when its not there, I can't make any phone calls at all.
[Atrix 4G Q&A, Help & Troubleshooting] ANDY12001:
Great
[Atrix 4G Q&A, Help & Troubleshooting] aquariuz23:
Ehmm....guys I just stumbled upon something very interesting here. I was just browsing around about a possible update to the speedtest app for the android, since ours is so oudated compared to the iphone's when someone on a forum mentioned about the accuracy of the speedtest app. He brought up the fact that the app gives a different result when compared to the speedtest over at speakeasy.net. According to him, they were quite off, but he doesn't know which is the accurate one.

In my field as an IT Tech, we test networking bandwidth issue using both speedtest and speakeasy, and generally they'll both be in the same vicinity of readings, probably off by just a few megs. So I decided to give it a shot and see what readings I will get from speakeasy's site.

What I saw just blew my mind! I couldn't believe what I saw on the screen of my phone. I even ran it several times, and only once did it dip below the average speed you are going to see in the picture I took. (sorry I dont have a screenshot app yet).

Are you guys seeing what I'm seeing? Yes, over 3Mbps on download speed. I'm not surprised on the upload speed since HSUPA is still currently curtailed by AT&T and Motorola, but the download speed seems to be HSPA+.

I did a speed test using the speedtest app, and my down was 1.2Mbps and up was only .10Mbps. I wonder if the app is outdated and could not recognize HSPA+? I don't know if I'm saying the right thing, but surely you guys understand what I'm saying.

So here's what I'm suggesting. How bout everyone here run a speedtest over at speakeasy's site and see what you get. Take a screenshot if possible. And then compare with your readings off the app.

This, my fellow Atrix users, just got really interesting.

edit: Just ran the test again, this time it even brok 4Mbps before dropping slightly below at 3.96Mbps. Upload is still .03Mbps
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
I have been using Speakeasy for a week now because as you said the speedtest.net isn't updated and mine can never find a close by server. My downloads are between 4.5 -2 Mbps down but as you know the upload speeds are between .12- .28 Mbps ..
[Atrix 4G Q&A, Help & Troubleshooting] zizo79:
Mine:
[Atrix 4G Q&A, Help & Troubleshooting] dewhut:
i used the app and got 3.1 mbps down and .35 mbps up
[Atrix 4G Q&A, Help & Troubleshooting] aquariuz23:
So r we rly running hspa+ speed going down or speakeasy is inaccurate? It surely doesn't feel like we're running 3.5-4Mbps down.

Here's wat I'll do. I'll do a comparison at work with my fren who has an epic 4G. He easily gets 4Mbps down, so we'll do a speedtest first, n then fire up the browser to see who loads things up first.