yashsingh1/xdaforums huggingface dataset:
[Xoom General] justabrake:
I think of this when you say they said they were out of stock ! :mad:

Google's notoriously generous at developer events, tossing out free devices like candy on Halloween, but here at the Game Developer Conference in San Francisco it's letting them flow like wine. Each attendee at Google's Web Developer Day yesterday got a free Cr-48 laptop, and today the company dished out even greater prizes -- either a free Motorola Xoom tablet or a Nexus S smartphone to every soul listening to some exceedingly well-attended technical sessions on Android. That's certainly one way to attract game developers to your platform.

http://www.engadget.com/2011/03/01/google-gifts-xoom-tablets-to-game-devs-at-gdc-2011/
[Xoom General] Agent240913:
Is there a code for this special offer?? If so what is it? Would like to buy one at that price

JBlaze SAMSUNG EPIC 4G
[Xoom General] Spawn026:
Long time lurker, first time poster. I ordered on the 24th by phone with the code and 2day shipping, order was successful and processed. Still no tracking and the number I received was a reference number which differs from the order number others are using to check fedex. Has anyone who ordered by phone received shipping and if so how similar if at all are the two numbers? I can't take talking to cs who are about as clueless as I am
[Xoom General] StirCwazy:
I think you missed out on this by almost a week mate, sorry. The code no longer works, Moto has since put a stop to the discounted XOOM orders.
[Xoom General] goodfellaslxa:
Well,

I still have no tracking number, nor do my orders show up on ups or FedEx. I received my order confirmation at 4:35 pm on thursday. Ordered with Amex. I placed two orders, one for myself with 1 day shipping, no accessories. I then placed a 2nd order on behalf of my brother, 2 day shipping with the gel. Neither order seems to have been reported to a shipper yet, and both remain as preauthorized charges on my Amex.

By the way, on Friday I had called Motorola and they told me that my order had shipped and would arrive this past Monday. Obviously total BS.
[Xoom General] bmbriefs:
I wonder if the batches are related to the shipping process used? It seems like the one-day orders were shipped yesterday, followed by the standard orders. I'm a 2-day order and haven't heard a peep (also not showing up on Fedex/UPS).
[Xoom General] gergenhime:
I also live in Oklahoma, but i'm currently working on an oilfield site in the Texas panhandle. Anyways, I still haven't recieved a tracking number from Moto so it hasn't been shipped yet even though it shows it shipped on Feb 25. I called them earlier and was just asking if i should still expect it being delivered or if they were going to cancel it due to the discount "abuse". They said that mine would for sure go through with the discount being honored and it would ship either today or tomorrow.
[Xoom General] BBruin66:
Standard, I'm pretty sure. It came UPS Ground according to the UPS site, but IIRC it was a 2day shipping promo for $4...

FWIW, and this is a big one,

I got the shipping confirm email 11pm EST that Friday.

So we may be in for a long night of rabble rousing,

*Upon further review, here's the messed up tracking info copied directly from the UPS tracking... notice the bottom.

Brewer, ME, United States

12/14/2010	1:41 P.M.	Delivered

12/14/2010	6:02 A.M.	Out For Delivery

12/14/2010	3:00 A.M.	Arrival Scan

Chelmsford, MA, United States

12/13/2010	7:23 P.M.	Departure Scan

12/13/2010	8:35 A.M.	Arrival Scan

Mesquite, TX, United States

12/10/2010	2:21 A.M.	Departure Scan

Mesquite, TX, United States

12/09/2010	11:36 P.M.	Arrival Scan

Fort Worth, TX, United States

12/09/2010	10:35 P.M.	Departure Scan

12/09/2010	8:56 P.M.	Origin Scan

United States

12/10/2010	11:19 P.M.	Order Processed: Ready for UPS

I got the email 10 minutes before the last bit of tracking info dated 12/10/2010

:confused:
[Xoom General] VegUnited:
I work in the oil field too, working in Arkansas right now (fayetville shale). I might have my gf ship it to me if it comes in later than tomorrow morning, not sure if I can spend a week in a rig trailer without it knowing its so close
[Xoom General] roebeet:
Same feeling. My CC still hasn't been charged yet, and it's now the end of the second business day since this order was placed.

I've written this a few times, but I'm still not betting on this showing up, yet. I will believe it when I have a tracking number Also, people keep mentioning that their CC's were charged - were they actually charged or is it just "pending transaction"? There's a difference.
[Xoom General] VegUnited:
My CC/Debt Card was charged and its been processed, so Motorola has taken my money
[Xoom General] Sirchuk:
Damn east coasters, always thinkin their time is better than us west coasters. Still got a few hours until our close of business! Since amazon processed the order, and they are on Pacific time, it may come in a few hours. Of course someone said they didn't get a shipping email until 11:30 est on their previous order.
[Xoom General] roebeet:
My CC has not been actually charged, yet. Estimated delivery is tomorrow or Wednesday - not sure how they're going to manage that one, now.

True about us East Coasters, but I go by Market time so I'm biased that way. :D

Agreed. It's not a deal until it actually ships - this is not closed yet, imo.
[Xoom General] el_bori1:
My CC has not been charge but I have a transaction pending since I order it on the 24.
[Xoom General] unknown_owner:
Was speaking to one of the reps today to see if I can get my shipping changed to the free 2-day (somehow I missed the adding the 2 day). He said that it was too late since the orders will be handed to the couriers tonight. So I guess they are shipping them soon.
[Xoom General] justabrake:
discount abuse What abuse they offered and we bought, most wouldn't buy if it wasn't lowed to this price, they offered a free gel skin with coupon code and then they removed coupon on checkout and that was wrong to do and yes that pisses me off you offered but reneged on the deal,

And this posting was done with a free google chrome notebook and i still want the free gel skin
[Xoom General] Bauxite:
Just got home and nada...ups is always here by now. Here is hoping for tomorrow :)
[Xoom General] stinkyjoe:
I think some people just get pissed about this because they made pre-orders and ended up paying more than others. I don't see the big deal. You win some and you lose some. I've been on both sides. (And the pain never gets better...)

That said, I still haven't gotten a tracking number, and according to their website it is scheduled to be delivered tomorrow. I find that dubious but whatever.
[Xoom General] Bauxite:
Oh and just remember guys if it shows up late (outside the range they gave for deliever) you get free shipping from Amazon's A-Z guarantee :D
[Xoom General] polo2883:
I got an email back from Motorola. The lady stated she is expecting it to ship tomorrow and that it wasnt shipping today. I ordered mine on 2/24 around 5:26pm.
[Xoom General] Trav29:
I missed the deal, started watching tv and forgot about it.
[Xoom General] brockwitting:
I just called support, and they told me shipping out tomorrow. Are they bumping back the shipments of the $600 ones to ship the $800 ones first??
[Xoom General] Bauxite:
I honestly don't think the script readers that work support know anything about when things will ship, they probably sit 1000+ miles away from the distribution center. Could ship anytime I guess.

Script: "If after 5pm, tell customer will ship tomorrow, if not, tell customer will ship today"
[Xoom General] AndyMan386:
my order was about 4:45pm on Thurs 24th.

So many people are saying their credit card has been charged. Mine has not.

I used a Citibank Mastercard.. Has anyone with a mastercard or even better citi mastercard, seen the charge?

Maybe the charge showing up could be related to your card type?
[Xoom General] Sirchuk:
I placed mine at 2:30pst on an Amex. The pending charge is there, but if they shipped today it should change to a charge tonight at midnight. I don't think it shipped today.
[Xoom General] dp92180:
My card does not show the charge online or on the automated system, but I called CS the other day and they said there was a pre authorization. Most people saying there was a charge are probably referring to debit cards as pre authorizations will show up as charges from the bank. Most regular CC's don't show preautherizations.
[Xoom General] jumpinj:
Well, another day...time to start watching my credit card charges and refreshing the FedEx tracking info. Good thing Chrome has a plug in that will do the refreshes for me.
[Xoom General] jumpinj:
Doesn't seem to have anything to do with what shipping you chose. Mine is 1 day shipping and it was done around 5:30pm EST on the 24th, and it hasn't shipped.
[Xoom General] nonstop14:
I paid extra for overnight delivery and I've got nothing via email and nothing shows up on FedEx using the reference number method.
[Xoom General] bmbriefs:
There goes that theory. Could they possibly be sending them by eye color?
[Xoom General] inrelief:
Perhaps geography?

2-day/NYC still waiting here.

edit: Meaning no tracking
[Xoom General] Spawn026:
2day nj, tracking is m.i.a
[Xoom General] polo2883:
Still have no emails, order # on both fedex and ups do not work. I haves told they guaranteed it would ship out yesterday. Bunch of useless reps on the phone.
[Xoom General] jumpinj:
Maybe it is geography.

Central Florida here with 1 day.
[Xoom General] goodfellaslxa:
Perhaps it is. If anyone here is expecting a Xoom to be delivered within 2 hours of New Orleans, would you mind providing me with your tracking number and last name? Thanks. :D
[Xoom General] adecker:
South Dakota 2nd day shipping still no tracking number....
[Xoom General] jdsmx:
I think we need to create a Google spreadsheet with the our usernames, tracking yes/no, shipping method, accessories yes/no, location, credit card status, etc.

Probably that way we can solve the delivery puzzle.

And yes, another day without tracking info.
[Xoom General] razgriz94:
I'm in Maryland, with 1 day shipping, and I have yet to get any tracking. Generally speaking, I'm a pretty patient guy, but what kills me most is the fact that I'll be getting my Xoom at the same time, or later, than the people that paid less for the longer shipping. I should've had my Xoom long by now. Hell, one of the reasons I jumped on this deal was because my local Best Buy didn't receive enough Xooms to fulfill my pre-order I placed the Sunday they were made available.
[Xoom General] DroidzFX:
Killing me softly

Moto is slowly killing me waiting on this damn tracking info. Almost like waiting for christmas when your 10 ys old. Florida Panhandle card charged standard shipping nothing on Fedex or UPS. Was told yesterday it was packed and ready to go that night. Jan deceived me right when I thought we had something.
[Xoom General] erikjonpeterson:
Mine was ground to Illinois and received my tracking last night with scheduled delivery for tomorrow. Shipping UPS.
[Xoom General] droidtacular:
Received Xoom: no

Ordered: 6:17PM ET, 2/24

Tracking: no

Email saying that it's shipped: no

Shipping method: 2-day

Accessories: Yes (portfolio case, and yes i regret that now after having read reviews of it)

CC status: pending

Location: Boston, MA

Order summary on Motorola/Amazon account:

Shipping Status: Shipped on Feb 24, 2011 via Two-Day Shipping

Delivery Estimate: Mar 1, 2011 - Mar 2, 2011
[Xoom General] polo2883:
What is the pattern for your reference number on the UPS package? Is it the full amazon order number?
[Xoom General] djunio:
I think accessories is the hold up. I got the speaker dock and the gel case.
[Xoom General] polo2883:
I didnt get accessories and still no tracking.
[Xoom General] arrtoodeetoo:
Use the full Amazon number with dashes.
[Xoom General] Xciteme:
Ordered 2/24 5:43pm central, 2 day ship, Xoom only

Recieved tracking using the reference method, Ship 3/1, delivery 3/3 illinois

No email from moto, but shows now at moto-store

Charge pending still, but my cc is slow at posting anyway

Patiently waiting...............................................:D
[Xoom General] jdsmx:
Received Xoom: NO

Ordered: 6:00PM EST, 2/24

Tracking: NO

Email saying that it's shipped: NO

Shipping method: 2-day

Accessories: Yes (portfolio case) I regret too. I am sending this back as soon I get it.

CC status: Pending

Location: Raleigh, NC
[Xoom General] erikjonpeterson:
I received an email from Motorola with an actual tracking number. The order number never worked for me on UPS.com tracking
[Xoom General] Bauxite:
Nope, I only ordered a xoom, one day shipping and I have nothing still. The reference numbers don't show anything yet.
[Xoom General] unknown_owner:
Got my notification from UPS and it will be here on Friday, using standard shipping.
[Xoom General] erikjonpeterson:
How do you check the time that you placed the order? I don't see it on the order confirmation email or on the order details on Moto.com.
[Xoom General] roebeet:
I'm on with CS, right now - I'm ready to kill somebody over there.

They are getting their money's worth with me right now because CD is getting an earful from me.

EDIT: They just hung up on me. Awesome. Anyone got a corporate number?
[Xoom General] dp92180:
Good to hear that some people are making progress, but I tried the full Amazon number on the UPS site and no luck.

I ordered mine around 7EST on the 24th, I'm in MA. CC still has a preauthorization. I selected standard shipping and I did order accessories.
[Xoom General] TheDrizzle89:
Ordered my Xoom on Thurs 2/24, one day shipping, no accessories. Still no tracking number, I get nothing when doing the track by reference on FedEx. The Amazon track package page's "Item Shipped on:" is blank, but the estimated delivery is 2/28 - 3/1.

What's the deal Moto?
[Xoom General] unknown_owner:
I had gotten my tracking number and I was just curious to see if the Tracking by reference would work on UPS site, and it did. It pulled up my order.

So for those that haven't gotten anything yet, try both the Tracking by reference on the UPS site and the Fedex. Maybe one might give you some information.
[Xoom General] brockwitting:
Just got my tracking number from fedex this morning. It will be here (OH) by tomorrow.
[Xoom General] jvs60:
Miami, FL 2 day shipping, will be delivered tomorrow. They are shipping these completely random. There is no method to their madness
[Xoom General] el_bori1:
I also leave in Mass. and they shipped mine yesterday. Schedule delivery for Monday 7. Use your order number and check by reference in ups
[Xoom General] arrtoodeetoo:
I just set UPS.com to send updates to my gmail when the status changes so I don't have to refresh the site a bunch. Should make me a little less anxious. :p
[Xoom General] funnycreature:
Ditto. Except that I chose free 2-day shipping. I just today saw that I can check pending charges with my AmEx and there is the amazon pre-authorization... It is what it is. Not sure that giving CS a hard time is doing anyone a favor. They are most likely not even associated with Motorola but sitting somewhere in India.

On the bright side, I am happy that Motorola is selling as many units to have problems fulfilling the orders (assuming it's not b/c of a screw up in planning). The Android will rise again ;)
[Xoom General] Spawn026:
I called and the guy said today. I told him I have been told that since Monday. I asked to speak to a manager to up my shipping and he told me one should call me back by today, tomorrow the latest. After telling him this wouldnt solve my shipping upgrade if it shipped today he said he escalated the issue and some one should call me back shortly; yeah I'm holding my breath. Damn outsourced call center has no clue
[Xoom General] nonstop14:
Order just showed up in FedEx via track by reference about 9:45am EST.
[Xoom General] roebeet:
Horrible experience - so glad I'm not keeping this thing. I went up to the supervisor as well and, even though they haven't shipped mine yet, they can't cancel the order. Unbelievable.

I already planned to re-sell it, so if it does actually go through I'll still do that versus a return (someone here PM'd me that they want it).
[Xoom General] DroidzFX:
Not looking good for those who hasnt shipped

got off the phone and at first she was trying to get me to cancel and resubmit. I told her I was not going to do that. Then she put me over to sales who said they are backed up till friday. He said arriving on Friday but I think he may be confused. Gonna call back later and talk to someone else and see what they have to say.
[Xoom General] Hitorii:
Just got my Xoom from this deal!!!!
[Xoom General] dp92180:
Glad to hear that you got your tracking lined up. Did you select the standard shipping?

I have tried both Fedex and UPS with both the 19 digit Amazon number (17 digits plus dashes) and the 7 digit Moto number and nothing. Oh well, I will keep trying until I see something.
[Xoom General] Mister Steve:
Everyone should seriously chill out, they didn't anticipate this type of demand for this thing, and whoever does their fulfillment is swamped. The didn't plan on thousands of people ordering these directly from their website.

When you get your tablet late just open a case with Amazon to get your money for shipping back.
[Xoom General] polo2883:
Amazon said that A-Z guarantee does not apply since its a third party site
[Xoom General] roebeet:
I was just on the phone with them 15 minutes ago and I heard something completely different. They told me they cannot cancel my order but they also cannot give me an ETA either. You don't even want to know what I told them. :eek:

I spoke with a supervisor -- "Calita", in case anyone gets the same person.
[Xoom General] Bauxite:
Did you talk to amazon already?

What is the Amazon.com A-to-z Guarantee?

We want you to buy with confidence anytime you purchase products on the Amazon.com website or use Amazon Payments. That is why we guarantee purchases from Amazon Marketplace and Merchant sellers when payment is made via the Amazon.com website or when you use Amazon Payments for qualified purchases on third party websites. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee.
[Xoom General] polo2883:
I emailed them here is their response:

Hello,

I've reviewed our previous correspondence and your order. I understand you're concerned about your order not being shipped until now, and I hope I can help.

The order number you referenced, XXXXXXXXXXXXX, was placed with a third party seller at www.store.motorola.com, a website using Amazon WebStore technology at checkout. Since orders were placed in their system, tracking information for this website is not available with Amazon.

Please contact the website so that they can provide the most accurate information for checking on the order. To reach the seller, look for a Contact Us link on their website (www.store.motorola.com).

I hope this helps to explain things more clearly. I'm truly sorry I'm unable to help, but the information is not available on our system. Please contact the seller directly.

We look forward to seeing you again soon.

Thank you for your recent inquiry. Did I solve your problem?

If yes, please click here:

http://www.amazon.com/gp/help/XXXXXXX

If no, please click here:

http://www.amazon.com/gp/help/XXXXXXX

Best regards,

Judith R.

Amazon.com

Your feedback is helping us build Earth's Most Customer-Centric Company.

http://www.amazon.com/your-account
[Xoom General] Bauxite:
This is about them not knowing your tracking number. If you claim after you recieve it that it came outside of the estimated window, they will ask them to refund the shipping costs.
[Xoom General] polo2883:
I also asked about if they would refund the money if the shipping date was missed and they replied with another generic response since they lost the original email. Amazon is looking incompetent too now.
[Xoom General] DroidzFX:
Oh well

Done checking. Just got off of chat and he said it will arrive between march 2-7. Thats what the original email said so I guess I cant really complain. I should mention I just noticed they did refund the full amount to my account and said it will be charged again when it ships. Whats weird though is shows as if my account was never charged but I know it was cause I get email alerts.
[Xoom General] wolf1306:
the most thing i hate is the people who got the 200$ off and complaining about the 10 or 14$ shipping.

get over it and stop complaining, we got the best deal and so what it was shipped a bit later, at least we will get the xoom, i know i will tomorrow.

so stop *****ing please.
[Xoom General] polo2883:
Its not *****ing its trying to figure out if amazon actually stands behind their web store guarantee and this is a great time to call amazon out on it
[Xoom General] inrelief:
I finally got my tracking number (after refreshing ad-nauseum)!

I did not get any updates from Motorola/Amazon -- I was pinging the fedex every now and then via shipment reference.

Ordered via 2-day, no accessories, to NYC.

Scheduled arrival date Friday, 3/4 by 4:30 PM
[Xoom General] Sirchuk:
Mine should be here in the next couple of hours. 1 day shipping, ordered at 2:30, to oregon, xoom and gel case.
[Xoom General] jmecherul:
when did you order it and what time did you get the confirmation email? ohio here too but no luck with fedex tracking or any motorola help
[Xoom General] el_bori1:
Yes, I select the standard shipping and I use the order number that I got from Motorola.
[Xoom General] fatimusprime:
Does fedex say yours is in Portland since like 4am?
[Xoom General] Sirchuk:
Nope, this is what FedEx shows:
[Xoom General] joeski27:
DELIVERED!

My Xoom was just delivered to my apartment's leasing office (left a signed note for FedEx to leave it there); can't wait to grab it after work! :D
[Xoom General] AndyMan386:
Mine left Fort Worth at 8:05PM EST yesterday, and hasnt been received anywhere else yet
[Xoom General] Bauxite:
Don't give up hope! I have been clicking every 5 minutes on fedex and it just shipped! Overnight, should be here tomorrow... it's only going from Dallas to Houston.
[Xoom General] droidrev71:
I had the same thing happen to me yesterday morning. The girl put me on hold for a few then got back on and said cancel and reorder or confirm order. Yea right! Just hang in there they are trying to use your desire to have the zoom so bad (plus see if there are any idiots out there) against us. I would say the same thing to get my $200 back. Don't panic! They are just backed up!
[Xoom General] BBruin66:
So I ordered one, and I convinced my GF to order one too since it was such a deal. Her's just showed up on the Fed Ex ref website. :mad:

Supposed to be here in ME on friday. But since she's working that day, maybe it will be mine that actually shows up :D
[Xoom General] jdsmx:
No tracking, no email, no nada here...

Droid Life just tweeted this:
[Xoom General] vitsdroid:
2 day shipping to WA,

No tracking, no cc charges. tried both fedex and ups
[Xoom General] jm9843:
Actually, you're the one being incompetent. You have to formally file a claim: How do I file a claim?
[Xoom General] polo2883:
That would be fine but Amazon first refused that it will be honored. Then changed their mind and said it would be honored. So you can k** my a**
[Xoom General] Bauxite:
I think you missread the email you got.
[Xoom General] goodfellaslxa:
Well, as of about 10 minutes ago (aprox. 11am CST) my order confirmed on Thursday at 4:35pm CST, 1-day shipping, with no accessories, updated on the fedex site by references to both the amazon order number (xxx-xxxxxxx-xxx) and the motorola order number: xxxxxx. Both show me the tracking number. It is supposed to ship today and arrive tomorrow.

My other order, placed shortly after this one, by 2-day shipping and with a gel, has not yet been reported to fedex or ups.

The tracking number for the order which fedex now has received does not show up on Motorola's/Amazon's order status page. I have not received a shipping confirmation email.