yashsingh1/xdaforums huggingface dataset:
[Xoom General] stinkyjoe:
It's not his fault, I was talking to Jan Ninno who said that she's been dealing with Xoom orders all day. She told me that if I ordered on the 25th or earlier (all of us) that it should ship tonight - if the system is correct.

Jan Ninno: You ordered the item on the 25th right, it will be shipped today.

me: i ordered it on the 24th

me: but today works.

Jan Ninno: Yes, it will be shipped to today. If you order the item later than those days.

Jan Ninno: It will be shipped by tomorrow or the day after that.

me: Fantastic. It may be premature to tell you this, Jan Ninno, but I love you.

Jan Ninno: Yeah, It is. I'm just checking our system here.

me: great.

Jan Ninno: I hope our system works.
[Xoom General] adecker:
That, my friend, was epic!

I called moto and apparently im going to get called back...well see. Im going to try live chat now.
[Xoom General] jvs60:
Mine was picked up at 5:36 today
[Xoom General] jumpinj:
I do wish that were true, but I ordered on the 24th with 1 day shipping and it definitely doesn't look to be shipping today. Credit card and FedEx not showing anything.
[Xoom General] arrtoodeetoo:
Well, folks, it looks like the poll numbers have stabilized at 125 (edit: as soon as I post this, 2 more click through) of us who got the deal (minus the poor soul who got his canceled for whatever reason. Hopefully he gets it sorted out.)

That's a collective savings of $25,400 (give or take a few who ordered 2 XOOMS) for the XOOM community at XDA, and doesn't even take into account everyone at Droid-Life who also got in on the deal (and may not be members here).

In the grand scheme of things, that's chump change to Moto. I mean, they just gave away a ton of XOOMs at that game developer event today, and freaking GOLD XOOMs at the Oscars. And that one OchoCinco got. What's 125 people saving $200, eh?
[Xoom General] billywilly:
Mar 1, 2011 5:45 PM

Picked up

FORT WORTH, TX

Mar 1, 2011 4:09 PM

Shipment information sent to FedEx
[Xoom General] walendo:
Just got my tracking number via the FedEx track-by-reference trick. I ordered ~1:30pm PST on 2/24, and chose overnight shipping. It's supposed to arrive by 10:30am tomorrow morning.

There is still no tracking number on the official Amazon/Moto order page...
[Xoom General] hiv0lt:
Yes, I got my tracking info at 1:50am EST today. ETA 3/3 by end of day. From Texas to Michigan. If you look back, I posted a picture.
[Xoom General] adecker:
Reference track is not working for me :(
[Xoom General] djunio:
The news just keeps getting worst for me. Just did a live chat and was told my Xoom won't arrive til later this week or earlyy next week. I had 1 day shipping, I suspect the speaker dock is holding up my order.
[Xoom General] rushless:
I messed with the Xoom today. Nice screen, but not seeing $450 of upside over the G. Lack of USB host is a HUGE killer for me, since I have my movies and PSX games loaded on a 64gb thumbdrive. By the time Flash and the SD card are fixed, there will be other tablets on the horizon...

Well, besides those issues, my M11X and just purchased iPod 4 64gb also prevent me from buying something else :o Wife would shoot me... twice.

added: I tether with my phone for 3G, so no harm no foul. 4G is a battery hog compared to 3G, so not seeing the speed offsetting the power consumption for general web surfing and email.
[Xoom General] arrtoodeetoo:
Yeah. I don't think the reference tracker trick works for UPS.
[Xoom General] BBruin66:
I got the same response from "Rhea"

She blamed a system upgrade for the delayed orders. Oh those darn IT guys :rolleyes:
[Xoom General] jmecherul:
i am still waiting. i ordered two of them, so i am not sure. order confirmation came at 6:30ish est on the 24th. chatted with a motorola rep and they said it is waiting for the courier and will be picked up tomorrow morning, but i am not sure if i am buying it. will see tomorrow. in the meantime i am killing my F5 button AGAIN.
[Xoom General] djunio:
Ha, she's the same person that I spoke with and that's what she said.
[Xoom General] fatimusprime:
Woooooo! I can confirm that Fedex picked up my order at 5:31pm from Fort Worth, TX. Its finally real! Now I can really get excited.
[Xoom General] jumpinj:
I figured I'd try the Live Chat. I got "Ronald D". As the earlier poster said, he basically just copies and pastes the order info. Here's a brief excerpt:

Ronald D: I do apologize for the delay of the package, please, do check with us from time to time for the status of your package.

Me: can you give me any estimate as to when it might ship?

Ronald D: When you already have your order number, your payment already went through.

Me: yes, but that was just a "hold" on the funds. That has since expired.

Ronald D: Basically, we do not have information yet about the exact date and time of the shipping of your package.

Since others have seemed to gain more info from the Live Chat reps, I have concluded that Ronald D is either

A: Lazy and is just trying to get through calls to keep his call quota up

B: Clueless and doesn't know how to get a real answer...which may, or may not, be his fault.

Either way, I guess no shipment for me today. Oh well. Just thought I'd share.
[Xoom General] Inphinitizeit:
Mine was picked up around then too! Too bad I waited until now to try to order some accessories at VerizonWireless.com using my corporate discount and they're sold out. Guess I have to go to the store.
[Xoom General] stinkyjoe:
Me too! Except, you know, about me at 5:18.
[Xoom General] masc2344:
I had to register just to post this gem:

Brian Patrick : Hi, my name is Brian Patrick . How may I help you?

Me: I have a question about a order #X

Brian Patrick : Let me verify that. One moment please.

Brian Patrick : Thank you for patiently holding and sorry for the long hold.

Brian Patrick : The package will be shipped with March 2 to 7. Please expect the package within those dates.

Me: it has not shipped then?

Brian Patrick : It has been shipped and the estimated time of delivery would be within March 2 to 7.

Me: OK....I have not received a tracking number yet. Do you have one?

Brian Patrick : We do apologize but the we do not have yet the tracking number.

Me: OK but can you tell me the date it actually shipped?

Brian Patrick : The estimated is within March 2 to 7.

Me: You said above that it did ship "Brian Patrick : It has been shipped and the estimated time of delivery would be within March 2 to 7." Can you please tell me the date it actually went out

Brian Patrick : One moment please.

Brian Patrick : Thank you for patiently holding and sorry for the long hold.

Brian Patrick : The release date from Motorola is March 1 and it will be delivered to you within March 2 to 7.

Me: Will I receive a tracking number tonight?

Brian Patrick : Yes you will be receiving a tracking number via email.

Me: Should I expect that tonight since it has shipped?

Brian Patrick : Yes Mark.

Me: OK...thank you for your assistance.

Brian Patrick : Would there be anything else?

Me: Nope.

I am pretty sure it did not ship despite Mr. Patrick assurances.....lol!

I did standard shipping by accident so I probably will not receive it until next week and I am going on a business trip to Washington Friday - Tuesday. I would have loved to have it with me on the trip :(
[Xoom General] fatimusprime:
I grabbed the Standard Dock last week. It has been staring at me from the desk the entire time... I'm waiting for a half way decent folio type case, since I hear the official one is terrible.
[Xoom General] wolf1306:
mine just got picked up by fedex and in route to get delivered on march 3
[Xoom General] djunio:
Guess I can stop my stalking for a few days. Neil Gabrido told me its going to be another 2-3 days before they have anymore Xoom's. I'm assuming if you haven't received confirmation yet, you wont.
[Xoom General] n9zez:
I love reading these chat scripts! Do you think they pick their names from a sheet when they get hired?
[Xoom General] wolf1306:
that's what the CSR told me when i called early today, that it wont be shipped till 2 to 3 days from now and yet it just got picked up from T by fedex and on it's way. don't believe what they say to you cause i don't think they have any clue what is going on
[Xoom General] inrelief:
No confirmation for me either -- official or via the FedEx workaround.

Dum dee dum -- Amex is still showing the pending charge, so I guess I've got another day to wait for confirmation.
[Xoom General] nonstop14:
That is what is killing me. I did overnight on the 24th so I was sure I'd have it for a trip on the 2nd. Now I'll end up missing it by a day and having to wait until next week, 11 days after ordering at best, before I get my hands on it. D'oh. Who would have thought overnight delivery would take a full week.
[Xoom General] djunio:
I hope you're right. I'm going to check in the morning and see if anything has changed. In the meantime, I'll enjoy my other Xoom:D
[Xoom General] AndyMan386:
here is my chat from earlier.. I saved it for incase I do ever get a call from the supervisor..

Brian Patrick : Hi, my name is Brian Patrick . How may I help you?

Me: Hi Brian, how are you today?

Me: I have been waiting on order number “X” ever since last thursday. I do not understand why 2 day shipping takes so long, when the status said it was shipped as of thursday. What can be done to get this overnighted? this is just taking way too long, and its disappointing

me: hello?

me: are you there?

(About 5 minutes later)

Brian Patrick : Yes, I'm sorry for that.

me: was worried

Brian Patrick : Let me verify that. One moment please.

me: ok no problem

Brian Patrick : Thank you for patiently holding and sorry for the long hold.

Brian Patrick : The package will be sent to you within March 1 to 2.

me: even though my tracking says march 3rd?

Brian Patrick : I see. Let me verify that. One moment please.

Brian Patrick : I do apologize but the shipment according to our system is within March 1 to 2.

me: and I would hope that it comes tomorrow, but I am concerned because the date on the shipping is later.

me: do you have a supervisor that could call me?

Brian Patrick : One moment please.

Brian Patrick : May I know is the tracking number from FedEx?

me: XXXXXXXXXX

Brian Patrick : Thank you.

Brian Patrick : One moment please.

me: yes

Brian Patrick : May I have a good callback number?

me: PHONE NUMBER

Brian Patrick : Thank you.

Brian Patrick : Please expect the call, thank you.

me: thanks

Brian was so slow, this whole convo was about 20 mins long
[Xoom General] tlkid064:
Just wanted to chime in and say that my Fedex shipping date showed up. No official email yet but I had been checking all day. Just came in about 30 mins ago.
[Xoom General] vitsdroid:
thats cause he is probably chatting with multiple people with the same issue.
[Xoom General] n9zez:
Have you seen the commercials for Rush Poker on pokerstars?

I think this is called Rush Chat!
[Xoom General] El Daddy:
Well I don't have a shipping email yet and my pre-authorization expired but I did a reference search and my xoom was picked up by fedex and should be here on Thursday.

I ordered the portfolio case and dock on a separate order minutes after the xoom and a reference check comes up empty for that. Kinda weird.

I'm just happy the xoom is on its way!

edit: in-transit now!
[Xoom General] fatimusprime:
FYI. Its "In Transit" now! Soooo psyched! :D

P.S. Still no official email of shipping conformation containing the tracking number.
[Xoom General] Bauxite:
I feel like everytime I hit refresh my xoom gets farther away from me :confused: :D
[Xoom General] skullvet:
In transit from Fort Worth, TX. Estimated delivery Mar 3, by 4:30pm to Wisconsin on 2 day service.

Still no updated e-mail from Motorola, and the Motorola/Amazon page has not been updated under "track packages."

Looks like we are in the clear, steal of the century!
[Xoom General] dp92180:
I did the same thing. I hope I get it soon or at least the tracking information. I tried the reference number process, but does not seem to be working for people that ordered with standard shipping.
[Xoom General] luckie19:
Just refreshed my info 2min ago and moved from picked up @ 5:38 to in transit @ 7:05 "Left FedEx origin facility" . It would be freaking kick ass if I do indeed get it tomm. Hope you guys r doing good with your orders aswell.
[Xoom General] AndyMan386:
update:

My chat did lead to a phone call from a supervisor, who said my xoom will come tomorrow. Despite me telling him many times, then why does fedex say thursday..

I said, so heres what will happen, it wont come tomorrow, you will then call fedex, fedex will say thurs, then you will just say its one more day...

then he says again, tomorrow it will be there...
[Xoom General] VegUnited:
I swear if I talk to Jan Nimmo one more timeor hear of anyone else getting their device or getting a tracking number I possibly might lose my mind. If i hit refresh on another damn webpage today Charlie Sheen won't have s*** on me after the binge I go on tonight.
[Xoom General] inrelief:
Truer words haven't been spoken in this thread.

I think fedex.com may think I'm a bot.
[Xoom General] richardjr:
Well I'm going out anyway, but I'm starting to get worried, all these people with tracking numbers, I don't have one yet, and Jan Nimmo said I'd get it by tomorrow, hope springs eternal.
[Xoom General] adecker:
Told me the same thing man...

Anyone else starting to feel a personal connection: with these reps:P LOL!:rolleyes:
[Xoom General] mdiggty:
So has anyone received the confirmation email from moto about delivery?
[Xoom General] chaoscentral:
I got mine for $499 :D

Employee discounts are awesome :cool:
[Xoom General] Sirchuk:
Great, something else for someone to complain and get pissed off at that they didn't get an employee discount or something. No doubt, someone is thinking they have been slighted after reading that you got it for less!

From past posts, tracking numbers aren't likely to be sent out officially for a few more hours. Some said they didn't get the email until 2:00am.
[Xoom General] NorCalDroid:
Nope I am standard and no ship. Yet.
[Xoom General] vitsdroid:
did it ship yet?

I ordered mine @ 3:49pm on the 24th with 2 day shipping and fed ex is not showing anything for me. I have not called or chatted with moto, wonder if that helps push the order forward?

So instead of refreshing all the time i went ahead and took a nap. Wow I really feel better now.

Im starting a new way of thinking:

- I was not going to buy the xoom anyway at $800

- I would have waited to the wifi version anyway

- I'll pretend that I accidentally chose 10day shipping cause im cheep ( I actually chose 2 day)

- I'm still getting a great deal! (if it ever ships)

Ahh who am I kidding im still refreshing all the time!

I will be like Christmas if it shows up tomorrow!
[Xoom General] Bauxite:
I found a chrome addon to refresh for me ;D
[Xoom General] broadwayblue:
I got in on the deal in the first hour...only got the order confirmation with the delivery estimate of March 2-7.

In the meantime I need to order a screen protector and gel case for it. Anyone got some recommendations? :p
[Xoom General] n9zez:
Still no tracking number by playing the reference number game. Guess mine didn't make todays cut as promised 2 days in a row....
[Xoom General] droidrev71:
another success story

Did the fed-ex reference thing and mine left fort worth at 5:45. Supposed to get Thursday . I ordered the 24th at 5:25p.m. free 2 day shipping. So big relief! Everyone will get theirs just not when we were told. Happy xooming everyone :-D
[Xoom General] polo2883:
Its sorta getting old that Motorola keeps promising on shipping the Xoom but failing to do so. I supposedly talked to a guy name Frank who said he was in charge of shipping and that he promised it would ship today. He stated that anyone who has had tracking numbers or gotten them delivered are lying since they were only starting to ship today and not sooner.

Starting to lose faith in Motorola. I have not owned one of their products in awhile because they have seemed to be not as well built as they use to. Gave them a chance on this but once again loosing faith in the company and their products.
[Xoom General] Inphinitizeit:
I wouldn't judge a company's engineering team based on their store's shipping department. For all we know they outsource the operation of their store and they have nothing to do with it.
[Xoom General] Sirchuk:
Just got my shipment notification from motorola.
[Xoom General] arrtoodeetoo:
YESSS!! Mine's going to be here Thursday by the end of the day!

Can't wait!
[Xoom General] cswylie:
What info did you use? The order number?
[Xoom General] arrtoodeetoo:
For all of you UPS people wanting to check UPS.com with the reference number, it's slightly different than the FedEx trick.

-Go to UPS.com

-click 'More Options' under tracking.

-click the 'Track by Reference' tab

-Copy the ENTIRE number from your verification email (555-5555555-5555555, or all 17 numbers WITH dashes)

-Paste it in the Reference No. field

-Enter United states + Zip Code.

-Track

If it hasn't been scanned by UPS, it will not show up. If it has, you should now be able to see a real tracking number.
[Xoom General] fatimusprime:
I just NOW got an email from Motorola saying my order has officially shipped and credit card has been charged. I knew that 9 hours ago! Thanks guys...
[Xoom General] Inphinitizeit:
Motorola finally sent the shipment email. I found out my tracking number about 12 hours earlier using the fedex reference method however. Thursday will be a happy day.
[Xoom General] cswylie:
Well just as I ask that question I received the shipping notification. It shipped today and will be here tomorrow.
[Xoom General] fatimusprime:
motorola.com reflects this as well. What is strange for me is the money hold on the card was lifted, no indication of it being charged... Strange, but I know it will sort out over night.

I cant wait for tomorrow!
[Xoom General] JasonU:
Mine finally showed up using the reference number on UPS.com about 11 minutes ago. Funny enough, it was apparently picked up at 8:15pm in TX, but the first tracking entry for "Order Processed: Ready for pickup" was for 11:19pm.

Looks like I'll get mine Thursday.
[Xoom General] arrtoodeetoo:
I think our XOOMs are in the same batch. Those times are exactly what I'm seeing, with a Thursday delivery.
[Xoom General] roebeet:
Nothing yet for me. Not feeling the love, here (maybe they know I aim to re-sell and are punishing me). :rolleyes:
[Xoom General] el_bori1:
Finally they shipped mine :) I have the standard shipping and they are using UPS for those orders. Scheduled Delivery: Monday, 03/07/2011, By End of Day:(
[Xoom General] arrtoodeetoo:
roebeet,

Are you standard (UPS) or FedEx?
[Xoom General] slowrey:
Finally got my tracking number as of 10:51pm CST and should get it tomorrow due to 1 day shipping. Unfortunately it's crazy it'll take 5 days from point of ordering.
[Xoom General] Crispityyy:
My XOOM is probably right next to yours lol Im pretty excited to FINNALLY have some damn info!

....that being said, having to wait till Monday is NOT cool :(
[Xoom General] NorCalDroid:
So excited to see standard shipping getting info. At least we know where it is now. Go Xoom! Wait I need to check mine!!! Aaaahhh.
[Xoom General] arrtoodeetoo:
Aaaand, just got my email. It's official now! :D
[Xoom General] fatimusprime:
As stoked as I am to get it tomorrow, I cant help but be disappointed in the lack of communication and accurate info on Motos behalf to keep us up to date. I ordered Thurs like everyone else with one day shipping and certainly did not expect to wait 6 days for any info at all!
[Xoom General] justabrake:
Did they charge your card !
[Xoom General] VegUnited:
Still no email or confirmation and i've used the reference number method and talked to Jan 3 times. Im going to snort some Charlie Sheen and pray to the Unicorns i have some sort of clarity tomorrow before the Ipad2 is announced.

CC has been charged and processed too
[Xoom General] serialtoon:
I just got tracking seconds ago.
[Xoom General] justabrake:
Nothing for me ! I'll catch the apple event tomorrow over on engadgets blog and see what's the specs for the ipad2
[Xoom General] keitht:
Just got email notification that mine shipped and will arrive Friday before the weekend. Hurray! UPS delivery and it is not showing on the UPS site using the reference trick mentioned. Only with the tracking number provided.

And looks like it includes the free black gel case. What a steal.
[Xoom General] NorCalDroid:
I just checked mine!!! Oh yeah. Super excited!!!
[Xoom General] Crispityyy:
Welp....

The UPS reference tracking worked, I JUST got the confirmation email, but my card still isnt charged (or held).....free XOOM?!?! :p
[Xoom General] deadmouz:
haha..in the same boat..theys said it will be shipped today..I have one day delivery.
[Xoom General] NorCalDroid:
Now to buy the hd dock and keyboard!! Ill call for that so that I can use the famous coupon code OCNNSB25!!! FULL OF WIN.
[Xoom General] lokko21:
Nothing so far order on 24th at 2:30, regular shipping couldn't tick 2 day. I have to get some sleep if I can, tomorrow I hope to get some good news.
[Xoom General] NorCalDroid:
Keep believing man. It will happen. They said they would honor the deal and with this many people getting shipping verifications mean you will get it.
[Xoom General] fatimusprime:
It has to be that Motorola cant keep up with the demand for it. I know that at my place of employment we haven't seen a shipment of Xoom's since last Tuesday when the launch units came in. The Verizon corporate stores in town have zero as well.
[Xoom General] mrmomoman:
Ordered in 24th in the 25% off. Got tracking today for delivery tomorrow -

.
[Xoom General] saiyolang:
Same here.

I ordered on the 24th, and will be receiving tomorrow.
[Xoom General] n9zez:
Still nothing for me. It seems that all of those that are shipping selected the free shipping option. Has anyone who paid extra for 1 day actually got theirs shipped yet?
[Xoom General] VegUnited:
Bet me the second I get my tracking number and i receive my Xoom (hopefully) I am going to get my 15 dollars back for overnight shipping. No point in paying for overnight if I can't even get a tracking number or shipped notice on 5
[Xoom General] martonikaj:
Lol you just got $200 off your Xoom, eat the $15 imho.
[Xoom General] VegUnited:
It's a matter of principle now, seriously. I'll use the 15 bucks for my returned shipping on the dock, but f paying for overnight and i still can't get a tracking number and live 4 hours from the distribution center in Texas.
[Xoom General] martonikaj:
Yea its gonna be backed up from this rush of orders and they obviously delayed before they chose to ship the 25% off ones.
[Xoom General] legato89:
I selected the free 2 day shipping and have yet received a tracking number. Nothing shows up on UPS or Fedex with the reference number either.
[Xoom General] dp92180:
Can you check the reference number associated with your tracking and try to match that back to you order numbers? Let us know which number it uses and the format?
[Xoom General] martonikaj:
This doesn't necessarily mean that they're selling super well. It just means that their production is slow as crap. Which is to be expected considering how much people are assuming this product is rushed out to market. Motorola has yet to show any kinds of sales numbers.

I'm not saying that I expect the Xoom to sell like crazy, especially with the one and only entry point of $800, but just sayin' :)
[Xoom General] dp92180:
Congrats on the good news. I ordered mine with standard, but this method is not working yet, I will likely keep refreshing all day.
[Xoom General] erikjonpeterson:
Ordered mine with standard shipping and just got my confirmation email and tracking number from Moto at midnight. This was after spending almost an hour with CS via phone and chat to no avail. They actually told me they were out of stock and wouldn't have more for 3 days and my order would be delayed.
[Xoom General] n9zez:
At this point, I am really just hoping to have it by Friday. However, I am giving that about a 5% probability.....