yashsingh1/xdaforums huggingface dataset:
[HD2 General] chandureddy99:
Yes. HTC's service is pathetic

Hi.

I experienced it many times. The service people are so dumb they don't even understand the problem at all. I called them once to solve an issue. I explained the problem :( .They said "Sir, You need to format your phone":o. I said "I already did it 10 times":confused:. Then he said " You need to do it again":p.

This is the reason I wanted to buy a Samsung. I am not sure of their service but my friend told me its good. What do you guys think?
[HD2 General] lukesan:
Another thing that I came accros checking their warranty conditions and statements (http://service.europe.htc.com/terms&conditions.pdf).

It mainly seems to be focused on the UK and not the complete EU.

I cannot find the conditions in other languages.

It is NOT allowed to let people sign a paper (which includes the paper you have to give to the courier and that you agree with everything ...!) in a language that is natively not spoken in your country.

Seems that HTC violates EU laws with this one as well.

According to the status page mine has been swapped for another HD2.

First of all I do not agree to that if it is a second hand one since mine was in absolute new condition and I told them to only change the mainboard and nothing else.
[HD2 General] ioannister:
HTCs Warranty can be found here dl4.htc.com/Web_materials/Manual/Warranty/Android/1015_A_WarrantyCard_76x126.pdf[/url]

It seems to be Pan European since its in French, English, German, Italian, Spanish, Greek, Portugeese, Turkish.

So within those conditions in ANY European language (or at least most of them) it states (page 3 paragraph 3) 'if you have purchased the Product in a member state of European Union, Iceland, Norway, Switzerland or Turkey and HTC originally intended the Product for sale in one of these countries, this Limited Warranty is valid and enforceable in all of these above listed couries .

Thus, i quess, despite the origin of a HTC phone, as long as it was bought within A European country, it can have service in ANY European country for itrs warranty period.

This European obligation of HTC seems to be forgoten according to their will.
[HD2 General] lukesan:
Weird that they would forget the Dutch speaking people on that page. Well we are only like give or take 20 million people in total that speak this official language ;-)

The paper I was refering to was the paper you need to sign when you open up a warranty case.

This in Belgium is not legal since it has to be written in the language you speak.

About my case I don't know what to think about HTC or Dynafix anymore.

My HTC contact told me last week Thursday that my HD2 was going to be back by Friday or Monday the latest.

Now we are Wednesday and when I check the latest status it says 'Logistics - Product ready for return shipment' that update was last Friday the 24th.

So the swap was done on Monday the 20th and 9 days later it is still in the Netherlands.

When I emailed them yesterday about this I got someone else as a 'escalation contact'. She told me 'normally this week'.

Now If there is one thing I know in my now 18 years of professional career is that the word 'normally' indicates that it is for sure that it is not going to happen.

So if, and I say if for a reason, I get a HD2 back next week it would have taken them 4 to 5 weeks just to swap a device. Just pathetic for something that you have to have every single day. Also I am not even thinking that I have been paying for 3 months of data to my ISP when I wasn't even able to use it.
[HD2 General] ioannister:
@lukesan

excellence takes time ....

this is was HTC is all about :)
[HD2 General] lukesan:
Hey guess what ..

I received a refurbished HD2 today ... fantastic it looks like new (like mine was) ... well guess AGAIN ... this is unbelievable .... the buttons on the right hand side do not light up.

HTC warranty = fail
[HD2 General] lukesan:
Man o man, never laughed so hard in my life.

HTC offers me to swap my HD2 for , are you sitting down, a Legend, the old Desire, the Wildfire or the HD Mini.
[HD2 General] ioannister:
i found out why HTC isnt providing any service .....

todays post entitled 'HTC posts record profit, revenue in Q2'

http://www.gsmarena.com/htc_posts_record_profit_revenue_in_q2_expects_more_of_the_same_in_q3-news-2859.php
[HD2 General] htccraze:
I personally had a

very

pleasant experience when returning my phone to htc. I bought a broke hd2 off ebay for $120. then called htc to see if it had any warranty still left on it which it did. They had me mail out the phone to Texas, USA which i was responsable for the shipping there. (about $7) I was instructed that if i had any illegal software/water damage/cracked screen or anything else not covered under the warranty that i would be called to discuss the pricing of repairs if any. they checked over the phone & mailed out a new/refurbished htc hd2 for free..still had all the plastic on it. if you had rooted your phone & mailed it into them then i could see them giving you issues but if you reverted it back to stock then im not sure why they had you pay. :-?

i actually talk very highly of htc & the way the stand behind they're products but i guess its true that there's always an exception to every rule.
[HD2 General] ioannister:
@htccraze

this different approach might have to do with the continent difference.

if thats the case i would be really happy to sell you my HTC Desire HD, which they wont accept for service here in greece, and have requested that i send it over to Spain. You might get lucky again, send it to HTC, and they will sent you a brand new one.....
[HD2 General] basvandesande:
HTC is a big FAIL!

Last week I sent in my HTC wildfire repair (camera wasn't working anymore).

A couple of days later I received a letter stating that the device was not going to be repaired as they found damage caused by moisture. E.g. when you walk outside with your phone and the air is moisture, the warranty can be void! E.g. when you take your phone to your bathroom the warranty can be void!

This is incredible!!!!

I called customer support in the netherlands and they told me that warranty was void when they found traces of moisture in the device (some sort of indicator inside the device). They had photographic evidence and they sent it to me. It was pathetic. blurred low quality images with not possibilty to say if the photo's were taken from the actual device (1 photo with the serial number and the imei, 1 photo with a blurred picture of the pcb, 1 photo with also a blurred picture of the camera).

For me this will be the last time I ever buy a device from HTC again
[Epic 4G Q&A, Help & Troubleshooting] schnowdapowda:
Not really sure of the differences involved.. but id like to convert the custom theme I made to eb13. Anybody interested in making a tutorial? Or perhaps just replying with some help and I can work on it?
[Epic 4G Q&A, Help & Troubleshooting] computerkid23:
maybe

according to the creatr of midnight rom,Dk28 themes still work for EB13 but dont hold me to that
[Epic 4G Q&A, Help & Troubleshooting] MysteryEmotionz:
Its the same way you created your theme in the first place. Just party attention to the image sizes and names when transferring them over. Don't put a .png where it should be a .9.png and via versa
[Epic 4G Q&A, Help & Troubleshooting] MysteryEmotionz:
I wouldn't do that as alot of apps have been updated since dk28 and minor code changes. At first glance certain things might work but you won't notice what's beyond untill you used it for a little bit
[Epic 4G Q&A, Help & Troubleshooting] schnowdapowda:
so basically i can get away with using the same framework-res.apk and twframework-res.apk as dk28? just not other themed apps that might have changed since the update? excellent this will be a lot easier than i thought... got some work to do.
[Epic 4G Q&A, Help & Troubleshooting] MysteryEmotionz:
I'm telling you that you shouldn't do that
[A7 General] scottyhp12:
I have mod 1.3 and I want to move apps form the interanl storage to the sd card, but it says not mounted. I can see it under file manager so i know the sd card is there. is there a way i can move the files.
[A7 General] sagggas:
Unfortunately, you can't. This topic has been covered ad nauseam in the developer thread. Essentially, Elocity has messed up the SD card mount points, and the OS can't find the proper locations to move the apps. We're all still waiting for a fix.
[Desire HD General] superdon:
Trying to get my DHD sorted in the car.

When I am streaming music by Bluetooth to the car stereo, and using sat mac, the sat bab voices get streamed just fine, but they also come out of the phone speaker.

I hope that makes sense.

Any way I can stop this so it only comes through the stereo?
[Kyocera Zio M6000] phazei:
EDIT: We now have our own forum section:

http://xdaforums.com/forumdisplay.php?f=1060

Please check there to see if there's a relevant thread for any new topics or issues, if not, make one.

---

Well, that last thread went on FOREVER, I thought a new one might be needed.

This is the continuation from the old thread.

The 2.2 upgrade is here with instructions:

http://xdaforums.com/showpost.php?p=11551718&postcount=1067

Important note: The update will officially be OTA, so you don't need to do this yourself manually here. The OTA will be out shortly. The method provided at that link is for the technically inclined.

If it gets stuck on 98% for a while, that's fine, don't worry about it. Just keep it connected and wait, it can take 30min. Not a problem.

And if you lost your Kyocera logo while messing with the boot image, IT'S BACK :D:D

I'm really hoping they fixed the boot loader and perhaps we can get Clockwork Mod working on it again, without it trying to connect to Verizon!

ROOTING

The 1-click root that worked for 1.6 works just the same for 2.2

ISSUES

There doesn't seem to be any multi-touch enabled.

Either the accelerometer or compass is broken, both google sky maps and the compass app jitter around A LOT.

Improvements

All around speed increase.

Camera takes pictures in focus and captures when pressing the button rather than 1+ seconds later.

Night pictures have much better contrast.

Gallery scans 8gb card a single time and opens fast all times after.
[Kyocera Zio M6000] Spz0:
hehe, I was going to start a thread, but thought it fitting to wait for you to do it. ;)

Perhaps we should muscle xda again for a ZIO section, or at least a cricket android section? o.0
[Kyocera Zio M6000] phazei:
That's why I was asking people to start new threads starting with "Kyocera Zio M6000 - my issue here" so hopefully the general forum would be flooded... That didn't seem to go too well, there are over 1000 posts in the original thread. Can we beat that here? :D
[Kyocera Zio M6000] Spz0:
lol hopefully not. Now that 2.2 is live (somewhat) I think people will now be more inclined to start new zio threads instead of bombarding the most popular one.
[Kyocera Zio M6000] Fate43:
I love this update it made the phone everything it should have been from the start. All the great performance enhancements and cool new features are awesome, I cant stop playing with my phone. I think my new favorite thing is the new lock screen, and the slide to answer feature.
[Kyocera Zio M6000] Spz0:
any clue what the "kyocerafailsafetool" is? Its a background app.

Unrelated note: Im going to have to get use to the fact that I dont have to push my task killer widget everytime I open/close an app. lol
[Kyocera Zio M6000] turbo_1327@yahoo.com:
apps 2 sd

hi i am looking for instructions to do the apps2sd can anyone point me in the direction for that? also i noticed that all the bloatware is back, is it still safe to remove it same as before? and i guess we still need barnacle to have wifi hotspot.:confused: thanks!!! so we dont need taskkiller anymore for 2.2?
[Kyocera Zio M6000] Spz0:
apps2sd is located in your application management settings -- just click an app and there will be an option (if available) to "Move to SD"

Should be alright to remove all the crappy demo games and bloatware.

Yes for barnacle.
[Kyocera Zio M6000] MagickalShadow:
Sweet. I have been at work all day and just got to a PC that I can do the update from. Got it smoothly on the first try although it does take forever on the initial boot up after update.
[Kyocera Zio M6000] abmontano:
Anybody remember the directory that the bloatware is in?
[Kyocera Zio M6000] tlc08071:
anyone find a way to upgrade to the 2.2 for Zio cricket yet? I just now found out that they finally got it out. I was told though that the only way to get it is to take my phone to a Corp store and they have to do it.

I've been searching all over the net for an hour now trying to find it to do myself but with no avail. it's getting very tiring and frustrating cause i don't have a ride to get to the dam store I need to get to for them to do it.
[Kyocera Zio M6000] phazei:
Woohoo !! I got my Kyocera logo back. Took forever at 98%, glad I waited, I'm rolling. I did a factory reset right before the update, but I think it would have wiped everything anyway.
[Kyocera Zio M6000] phazei:
WTF, did you even bother reading the first post? Just a single post? GO LOOK AT IT
[Kyocera Zio M6000] tlc08071:
oops sorry I just found the thread showing the download for the upgrade and how to do it. sorry again i should have read into it more on here for i sent the question about it. now i'm going to see if i have the time before i have to leave to get it done and if i can figure it out. lol wish me luck and i'll let you know how it went. hopefully I don't fk my phone up. lol
[Kyocera Zio M6000] Spz0:
I know, I was super stoked to get my logo back. Perhaps they've changed the way the OS handles factory resets - perhaps not on the recovery partition anymore? O.o
[Kyocera Zio M6000] jimrothwell123:
I love my zio now that is has...

2.2 :) clp of ?'s

whats the best apps for 2.2?

can you root it?

and can it do flash?
[Kyocera Zio M6000] tlc08071:
I'm downloading the things needed for the upgrade now. they are in WinRAR format. can you explain how exaclty I have to go about doing it so i don't mess my phone up? Thank you. in advance for any help you can give me.
[Kyocera Zio M6000] Spz0:
As stated in another thread:

If you feel comfortable, then please read the instructions zclusive has provided CAREFULLY AND TO THE LETTER, and you shouldnt have any problems.
[Kyocera Zio M6000] tlc08071:
dam download of the upgrade taking forever on my junk network

Its taking me some time to get the download I need, but in the mean time, can someone explain in detail how I should go about doing it?

I'm worried someone might try calling or txting me while its being done. Hope that won't screw things up. I'm still going to try it either way.

Before I start I'm going to do a system restore on my phone first then go ahead with the upgrade from there. Only problem I'm really having is it's in a WinRaR zip file. Do i have to extract the files in the zip first before upgrading, transfer it to the sd card on my phone and go from there? what I have no clue yet but looking for the answers. problem is I only have till 7:00pm tonight to get it done cause i have to be somewhere at 7:30pm till 9pm.

I would like to have it done before i leave if possible.
[Kyocera Zio M6000] turbo_1327@yahoo.com:
apps to sd

ok thank you Spz0 i have got a new 8gb sd card that was the biggest i could find on such short notice, so just format it with the phone and then replace all the files off old sd card to new one ? was just making sure so i dont mess it up. what are some good apps for 2.2 that wouldnt work on 1.6 i have phone rooted with universal androot installed apps are titanium backup,root explorer,quick app cache cleaner,better keyboard,adw ex launcher,andguard,astro file browser,beautiful widgets,dropbox,memory up pro. i have found a place to get apps and install from sd card for anyone that wants to try the apps and make sure they work or are what you want before purchasing them and installing them,just go here http://www.4shared.com/ and use search for apps for android apps you want to try. i then get them from market and pay for them if they work and are what i want. saves me from getting something that doesnt work,and then trying to get a refund from market. ok hope this helps everyone. tommy;)
[Kyocera Zio M6000] xxjust_in_timexx:
1.6 to offical 2.2?

i was just wondering will you have to revert back to 1.6 to upgrade to the offical ota 2.2 and if so how might one do that? thanks for your help. =)
[Kyocera Zio M6000] Flare106:
Maybe the robot voice is one of crickets 2.2 update perks! So that way when people hear that robo voice, they just know it has to be coming from an android device! (Marketing tactic) lol!

When ever the actual update does come OTA i think im going to update again just for ****s and giggles and see if its any different. Although im still satisfied!
[Kyocera Zio M6000] hastingb:
I think the upgrade to 2.2 clears the PIN and password. There doesn't appear to be a way to reset this from the application. You may need to all Cricket tech support and see if they can reset it from their side.
[Kyocera Zio M6000] hastingb:
Is anybody else having problems with audio quality? My mp3 files and Pandora streams sound like crap since upgrading.
[Kyocera Zio M6000] ryfly65:
PLEASE respond! Is anyone using this update not able to add Facebook under Accounts & Sync? When I click on Accounts & Sync --> Add Account --> Facebook, it just kicks me back one screen. I have tried uninstalling Facebook to no avail. This is happening with *both* my Zio phones.
[Kyocera Zio M6000] tlc08071:
Anyone having a problem assigning pictures to there contacts???? I completely reset my phone, did the *228 bs, and re-assigned all my pictures back to there respective contact and every fking time someone calls or txts me other then the contact that the pic is assigned to it shows someone elses pic for the caller other then the one thats suppose to be showing.

Example: I assinged my mothers picture to her phone number and if my Girlfriend calls me the pic of my mother comes up. If my neighbor calls me, a picture of my girlfriend comes up. ITS REALLY PISSING ME OFF!! Only thing I hadn't done was format my sd card and re-add all my stuff back to it then see what happens. Thinking of doing it though.
[Kyocera Zio M6000] tlc08071:
Other then the picture thing, my phone so far seems to run fine, if not alot better then having the bs 1.6 on it. If I can figure the picture thing out it would be 90% - 95% working right. Guess Sprints zio is slightly different then Crickets. lol Oh well, when cricket assholes decided to release the official 2.2 for their phone then I will just wipe the phone and install their's instead to see if it fixes the slight few bugs this update has with Cricket's phones.
[Kyocera Zio M6000] Brantis:
Windows 7 64 Bit

Ok Ok....So for all of those people that are getting the error message or "Yellow Exclamations" in device manager. Here is a link to the drivers that you will need to use for your OS.

http://www.mediafire.com/?rwjyl0d2s2o2dr9

I "JUST" found the link from reading the Zclusive Facebook page, Thanks go to Megan for uploading the drivers, for those of us who do not have the Original Driver CD.

I would like to note, that THESE Drivers are only for those of you who have trouble getting the Drivers from the Kyocera Website, or any other post in this thread.

Worked Like A Charm
[Kyocera Zio M6000] Spz0:
Anyone upgrading, PLEASE! Remember that you should factory reset your 1.6 roms before upgrading to 2.2. Also a good idea is not to restore any 1.6 data (system or program) with titanium backup.

I did that, then installed the upgrade. no issues at all.

I figured there would be some conflicts from program/system data that is from a previous OS version, so I used titanium backup to restore my apps, contact lists, sms, but did not restore the old program data or system data. I just took a little time and reprogrammed all my settings.\

Worked like a charm.
[Kyocera Zio M6000] Spz0:
Start a new thread with that link m8. ;) Easier to reference. :)
[Kyocera Zio M6000] umadandjelly:
would like to know this also. Upon thinking about it more, it seems that if the OTA update tries to install, it's just going to say no upgrade needed, etc etc.
[Kyocera Zio M6000] turbo_1327@yahoo.com:
zclusive

just came across this on zclusives facebook page.

Carlos E. Aparicio ‎@jason the day before yesterday I called and was told no update available but soon. They couldn't help me over phone and told me to go to full service store. To my surprise the rep at store offered the update right away. I asked why they keep saying stay tuned and he didn't know but they've had the update available since monday. They've only updated 5 phones from customers that gone there with phone issue.

i also saw this Carlos E. Aparicio it's Android Version 2.2.1 Basedband Version 2.0.07n Build number v2.000CR.5C

same version that i installed from zclusives email for the 2.21
[Kyocera Zio M6000] dreamstryder:
pretty sure if you look into posts Zclusive has made they ARE a corp store somewhere(they of course never say...) and got the update on monday and leaked it on tuesday to everyone......

Its either a really cool person who said screw it I am not holding this out and making people wait till cricket decides to give it out

Or Zclusive is a cricket front and crickets way of leaking info to keep people excited (Zclusive DID have absolutly exact informatioon on dates and such...ALL other "corp" stores gave out all kinds of conflicting info....) AND a way of saying hey lets get as many geeks and idiots to test the update as possible so we can

1. work out any major bugs(kinda funny today REAL drivers for x64 systems showed up that doesnt even give non signed drivers problems when installed....)

2. they can save on OTA bandwidth if tons of people tether update before its even released.....

I would love to believe someone did it from the goodness of their heart.... unfortunatly the bitter paranoid part of me thinks its probably the latter knowing crickets shady stuff they always pull......
[Kyocera Zio M6000] Mattix724:
The updater we have is official for advanced users. It comes with all the cricket bloat its official.
[Kyocera Zio M6000] kf4omc:
3G

Ok I am having an issue. I live in the Tampa Bay are of Florida. I updated my phone and everything worked great. I am in the Miami are for the week end and as soon as I got into the South Florida area my 3g quit. I cant do a *228 because this is not a cricket home area. Is there any thing else I can do to make the phone work 3G in this area.
[Kyocera Zio M6000] Mattix724:
Not too sure what's going on with 3G after the update. Others have reported trouble, I personally don't know because my service is on the messager touch right now. I will be putting service on mine and let you know if I have the same trouble.
[Kyocera Zio M6000] kf4omc:
3G was working up to the point when i got to Ft. Lauderdale. That is when it quit working.
[Kyocera Zio M6000] hpservertech:
Anyone know where else to get the update? The one on the yousendit web site says it is removed or over the limit.
[Kyocera Zio M6000] turbo_1327@yahoo.com:
hi im uploading the files from my harddrive to mediafire so you can access them hpservertech and anyone else that needs them ill post back with the links when there uploaded will take about 30 minutes...
[Kyocera Zio M6000] hpservertech:
Awsome! Thanks a bunch. I'll download it and put it up on my dropbox account too in case yours gets flooded.
[Kyocera Zio M6000] turbo_1327@yahoo.com:
2.2 upgrade and drivers

ok here ya go sorry it took so long:p

drivers http://www.mediafire.com/?vpy05jjn6jzpege

2.2 upgrade http://www.mediafire.com/?mwd647d1i51cr5d

enjoy!!!:rolleyes:
[Kyocera Zio M6000] hpservertech:
Downloading it now. Will put it on dropbox once it's done.
[Kyocera Zio M6000] turbo_1327@yahoo.com:
ok hope it works for you i installed it with win 7x64 and had no problems at all really easy to do.: )
[Kyocera Zio M6000] hpservertech:
Here is another link to the download: http://dl.dropbox.com/u/6314076/2.000CR.5_HW0104.msi