yashsingh1/xdaforums huggingface dataset:
[HTC Inspire 4G] bmolloy:
Good Luck. I lost my unlimited Data with an upgrade, the guys at Costco removed my unlimited data before they added the new plan. Long story short, they took off the unlimited so there was no way to grandfather the unlimited being that I no longer had it (it had been off for about 3 seconds while they were upgrading plans!) I have called 4 times now and finally got somebody that could set up a case to get the data put back on my phone. Even the customer service rep on the phone could not add the unlimited because I was not on an unlimited plan anymore. I am supposed to find out within a week if they will reinstate my plan. I am sure you will have to go through the same steps, all I know is once unlimited is removed, even if it by mistake, it is impossible for somebody without double secret tripple upper level clearance to get it back on. Good Luck, I think we will need it!
[HTC Inspire 4G] waltah!:
This is why I won't buy phones at places like Costco and Walmart.
[HTC Inspire 4G] bfrank:
For me they could not get it to work even after reset to factory defaults and pulling the Sim. In the end they had me create a new APN because Media Net was locked.

d9vabder - I think you need to press Menu and then a pop up will come up from the bottom with the option (you also have to save this way at the end). See my earlier post for the settings they gave me
[HTC Inspire 4G] larapr:
I bought it, at an ATT store and they wipe out my unlimited plan without notice plus they sent me a message that my data plan was suspended sue to an exceed of $200 and I got the Phone Yesterday.
[HTC Inspire 4G] larapr:
Yes, But ATT states that they are no more unlimited plans, 200MB $15, 2GB $25 and 4G $45..I had a 30 Unlimited plan and after I put my sim, and connected after changing APN my data plan dissappeard, now I have an open Case with Customer service since I was not advised of this whe i bought the phone off contract
[HTC Inspire 4G] d9vabder:
Thanks a lot, works great =)

This is my first android phone from the lame Windows OS..I have a lot to learn still.
[HTC Inspire 4G] madd_dogg_914:
I know I'm not supposed to have it, but I am using the Inspire 4G on the $10 data unlimited plan. I just added a new APN and it works fine, plus the wifi tethering is working as well, but I am curious why people are saying not to add the new APN. What exactly am I losing out on? Speeds in my area are good, and they seem to be at least as fast as what I was getting on my Nexus One.

Chris
[HTC Inspire 4G] waltah!:
Believe me, you won't be on the $10 plan for long. The automated billing system will recognize it as a smartphone and your data plan will change.
[HTC Inspire 4G] madd_dogg_914:
I appreciate the warning, but I have the smartphone exclusion on my account, so they wont be changing my data plan any time soon. I have used the following phones on this account, and I have never received so much as a text message:

HTC Pure

iPhone 3GS

iPhone 4

Nexus One

Samsung Captivate

Nokia N8

Samsung Focus

HTC Surround

HTC Inspire 4G

But, in reference to my original question, am I not going to get full speeds on this plan (Custom APN)?

Thanks
[HTC Inspire 4G] dsjr2006:
Which is what??
[HTC Inspire 4G] blperks2:
It can be done!! I had walked into an AT&T Corp store and they messed me up and deleted it off my account. I asked for the manager and he said that as long as it shows you had it they can reinstate it. He fixed it with a phone call right there!! I was raising all holy s%#*& with them. I walked out with a free case and a $20 credit for their mistake.
[HTC Inspire 4G] floppy__:
Could somebody give me a name and phone # of a AT&T representative who know what he/she is doing?

I went yesterday to an official AT&T store and they couldn't switch my unlimited 3G data plan (from iphone) to a unlimited 4g. They told me I have to call the customer support (I hate when they are doing that). I called customer support and stayed one hour with the representative but she couldn't do anything for me except telling me that I have to loose my unlimited plan to go to a 2GB plan. I told her that a lot of people had the unlimited 3G grandfathered to 4G but she didn't believe me.

In the same time I added a new apn in the phone to be able to have data and got 2Mb download, is that 4G? Or do I have to call again to switch my unlimited plan to 4G unlimited?

thanks for your help
[HTC Inspire 4G] tucker1003:
On the phone right now!

I'm on the phone right now with CS. I have my business account. She did say my

old "Microsoft" unlimited data plan (HTC Tilt 2 windows based phone I persume was the reason why it is a "Microsoft" data plan) wasn't working with the Inspire and they got a memo in their email about it. I'm on HOLD right now. She said she is going to try to reinstate the unlimited plan, but if it doesn't work they get to make a case..... and the verdict I get a CASE. Wooohoo! (sarcasm). She told me to keep the APN that I added since it works and they got me on a 4gig plan until the case clears. Estimated time Feb 24th.

THEY WEREN'T READY TO PUT THESE PHONES OUT YET!
[HTC Inspire 4G] larapr:
Good Luck, Im on a Case and still waiting for somebody to call me with my resolution of the same case (unlimited data plan disappeared when swithed phones) if they give you a special number to call for these specific cases let us know .. :(
[HTC Inspire 4G] floppy__:
it seems (ATT help desk) that wap.cingular is for 3G only, for 4G it should be broadband

cousl somebody with 4G confirm the broadband for 4G?

Thanks
[HTC Inspire 4G] calin75:
I guess I'm one of the lucky ones. I called customer service and they switched me to unlimited 4g, since I had unlimited 3g,and I did not have to create a new apn. So far I'm loving my Inspire 4g, just waiting for the real 4g speeds.
[HTC Inspire 4G] roush611:
Can somebody with the unlimited 4g data plan post the soc code please? That way when I call I can give them the exact soc code to use.

Thanks!!
[HTC Inspire 4G] id10terrordfw:
This was posted above...

GPRS WAP UNLTD DOM - HSDPPB
[HTC Inspire 4G] meatrocket:
AT&T 4G Scam!

I too had the Check Mark under the "H+" icon. I had no data service due to an incorrect APN. I bought the Inspire off-contract at a Corp store & put in my SIM from my Captivate. I called Premier Support and this was what I was told:

"The Inspire uses the 4G network and your IMEI isn't provisioned on our network. We can register your IMEI to use our network but you'll have to select a new data plan. If you choose to enter an APN manually, when our system audits the network, your IMEI will show as a "non-qualifying" device and you'll immediately be placed in the 4G 250MB data plan. I can put in a ticket stating that you request your IMEI be allowed to use our 4G network on an unlimited basis, but there's no guarantee that it will be approved. If it is not approved, you will have the option to remain on the 3G unlimited plan with your 3g-only device or 'upgrade' to a 4G plan with your Inspire. You will be contacted with our decision."

There apparently is no option to use the Inspire solely on the 3G unlimited network. To guarantee that I only use the 3G network, I'll have to go back to a 3G-only device - IE my Captivate.

I will wait to see what they come up with but my fall-back will be to return the Inspire and pay the $35 restocking fee & pursue my options with a class-action lawsuit.

This is going to have me cancelling the 5 lines I have with AT&T and switch to Verizon. Even if I can't get unlimited data with Verizon and it ultimately costs me more, I'd switch just to spite AT&T and deny them of my monthly $289. This is COMPLETE BS on AT&T's part!

EDIT: I forgot to mention that between Sunday and Tuesday morning, my Inspire used over 500MB on AT&T's network with all the Google & HTCSense.com syncronization! This is in ADDITION to the data I transferred over my 802.11n network at home! They have geared these devices to absolutely SUCK data down their pipes with their bloatware. I totally feel an anti-trust/consumer fraud lawsuit in the making!
[HTC Inspire 4G] larapr:
Still waiting for my ticket to be solved, to put my unlimited data plan back. Does anyone having this problem got a call from ATT yet?
[HTC Inspire 4G] matt_b:
when i first unboxed my phone, i too was not getting any sort of data connection. i made a new apn with the settings i used to use on my g1 (had them memorized cause of how many times i had to reenter them, haha!), and bam, h+ icon with dl speeds over 3.5mb/s.
[HTC Inspire 4G] bmolloy:
I am still waiting too. In the mean time I have become a kilobit watching fool. I have been using a 3G watcher program and figuring out how much data everything I do uses. Pandora and stitcher have turned into my radio over the past 3 years with unlimited data. If they do not put my unlimited back on I will have to seriously modify my data use behavior.
[HTC Inspire 4G] floppy__:
I chatted for one hour today and called for 30 min without success(	total of 6 hours since sunday) .

But got a text message 10 min ago saying it's resolve. went to my account and my unlimited plan is back.
[HTC Inspire 4G] meatrocket:
I posted another thread about this. Bottom line for me - I went to the Corp Store and they literally had it fixed in 5 minutes. They just added the IMEI to my account. I verifed several times over the last few days that my unlimited plan is still intact.
[HTC Inspire 4G] larapr:
That's awesome! Lucky u Wow ..they told me my resolution date it will be on the 28th so unfair its ATT

:(
[HTC Inspire 4G] larapr:
I hope it gets fixed soon if not I will have to turn in back my inspire 4G that will destroy me forever : (
[HTC Inspire 4G] larapr:
I wish I could have a corp office or store in my area :(
[HTC Inspire 4G] larapr:
Just an update guys, ATT has sent me a text that my issue has been resolved. I did got bock my unlimited plan , however i had to call back since they are billing me for more than $300 in data. OMG!..Well after that is solved all i need to do is find a way to wifi thether :)
[HTC Inspire 4G] tucker1003:
UPDATE

Hey Guys, Got a text this morning, "Issue Tracking Number CM....... Your Issue has been resolved. AT&T"

Checked my account online and it now has the following

"Data GPRS WAP UNLTD DOM - HSDPPB"

Is that correct for the 4G unlimited? its obviously different then last. What about the APN I created before the case? they told me when making the case to leave it if it is working. Now the case is resolved do I delete it?
[HTC Inspire 4G] racer5e:
Chris,

just a quick question, what are the apn settings you use?

Ron
[HTC Inspire 4G] millman:
no 4G unlimited data plan

I've tried 5 times now: 3 via phone, 1 at corp AT&T store and 1 online chat. All say there is no 4G version of the $19.99 unlimited data plan and that I must upgrade and lose my grandfathered status.

I've been using the APN work-around but you don't get 4G speeds and risk the APN not working later if changes are made. I'm returning my Inspire.
[HTC Inspire 4G] homeslice976:
1st - are you sure you're in an area where the "4G" backhaul has been completed? MOST ATT customers are not seeing "4G" speeds at the moment. (http://www.att.com/network/ - click Network at the bottom, and you'll have to move your mouse over your area to see if "4G" is available to you yet. This map sometimes works and sometimes doesn't for me).

2nd - I was on the $30 unlimited text/data medianet plan, and when I did the upgrade I lost it, and a case was opened to have it restored. I did not get the same price, but they put back on unlimited data for $30, and unlimited texts for $20. So although I don't get my awesome price, I still got to keep my unlimited data
[HTC Inspire 4G] acmys:
I can confirm that adding the APN named att and with apn: wap.cingular works for me.

Thank you so much!!!
[HTC Inspire 4G] millman:
I'm in the NYC area. Regardless I get no data throughput unless I create an APN which I think will be problematic in the future. I pay $19.99 for unlimited. Even a $10 increase is $120+ dollars a year which puts further stress on my limited finances.

Also, from my observations, Captivate is much easier to root than Inspire, easier to read (you can change the system font) and the screen looks much better. I loved my Captivate before it was stolen. I only disliked the GPS performance which I'm hoping has been fixed in models.

Long story short, the one big plus with Inspire was 4G. With that a non-option it only leaves more negatives than positives.
[HTC Inspire 4G] di11igaf:
Gps has not been fixed on newer models of the captivates. Yes, the inspire is a little harder to initially root than the captivate, but the things you need to do to root the inspire you should know anyway before loading any Rom on either phone. If you cant figure out how to root the inspire, you shouldn't be rooting or using custom find on the inspire or captivate, because chances are you're eventually gonna run into some problem/bootloop/soft brick/bad flash, and you're gonna need to know more to fix these problems on either phone than just rooting the inspire.

I do still have my captivate, and I love the captivates gpu, but the inspire is faster and has a better CPU. Seems to me like more can be done to the inspire as well, plus the gps is perfect. I like both phones, but the inspire has deff. grown on me, a lot more than the moto failtrix did.
[HTC Inspire 4G] millman:
Thanks for your thoughts. From my viewpoint it comes down to 4G and money. I can't use 4G data on this phone. I can't even use data at all without setting up a new APN. It would only take one update from AT&T to make this work-around useless, forcing me to upgrade my data plan and costing me extra money each month. Sure the gps on Captivate isn't great but some of the custom roms helped make it better. Bottom line it's not worth an extra $120+ bucks a year for me to have GPS within 10 secs as opposed to 30 secs. I could put that money towards something more amazing and powerful down the road.

I'm quite savvy and have been rooting and customizing phones for many interations now. My Captivate was extensively customized yet I could easily return it to out-of-box factory condition with one click. I'm not even sure I can return the Inspire back to pure factory condition (perhaps I'm just too lazy to sift through the gazillions of postings). So I wouldn't root it until after my 30 day trial meaning I'd have to live with an Inspire that doesn't take advantage of higher speeds, could potentially cost me more money and heaven help me, if that #*$& Car Panel crap pops up on me one more time I may throw this phone through a window!!

I'm am not saying the Captivate is a better phone and do not deride anyone who prefers the Inspire. What I DO take issue with, given I checked these board before I made my purchase, is that my grandfathered $20 unlimited plan has a 4G version. I have not found it to be the case and want to state that clearly for anyone else who may be considering upgrading to Inspire purely to get 4G throughput.

I wasn't able to get to the AT&T store yesterday so I'm going today. I will try ONE LAST TIME (#6) to get the 4G update that I've heard so much about. If I get the same, "sorry sir but you'll have to upgrade to our $30 plan" then it goes back and I won't look back.
[HTC Inspire 4G] di11igaf:
Maybe the issue I'm hearing doesn't affect me since I've been on the 30$ unlimited data plan since the iPhone 3g, and I've been fine with it. They tried to tell me with the inspire and atrix I had to drop unlimited and go with the 25$ 2 gb plan, and I told them to cancel my 8 year account, and suddenly I could keep my unlimited data.
[HTC Inspire 4G] JDM9499:
After trying a couple different customer service reps., I got a hold of one that knew exactly about people being grandfathered into the 4G data plan, and retaining it at 30$ a month.

Now, in my account, it says "Data GPRS WAP UNLTD DOM - HSDPPB 1". I'm assuming that is now the correct 4G data plan.

Now, after restarting the phone to activate the data, this is what is happening. You know the little H+ symbol and the two little arrows (up & down) underneath of the H+ symbol? They are constantly highlighted. Before, the upload arrow and download arrow would hardly ever be active unless of course I was browsing the internet, checking emails, updating facebook or the phone was syncing.

Anyone have any idea as to why it is constantly uploading and downloading now? Anyone experience this? Something in the settings that I need to change?
[HTC Inspire 4G] JDM9499:
That's exactly what I assumed as well. In fact, I wouldn't have known or changed anything if it wasn't for this thread sparking my curiosity.

I have (had) the same plan as you. but just out of curiosity I called customer service and asked about this. They assured me that the unlimited 30 dollar a month data plan that I had on my previous phones (iphone 3g, Captivate) I could of course keep, however when AT&T rolls its update to access the 4G network next month, I would not be able to access those higher speeds unless I upgraded to the 4G/hsupa+ data plan that they have. You can even see it as an option on your online account. Anyway, they grandfathered me into 4G data plan, unlimited and of course at the same 30 dollars a month price. My account now lists the data plan as 4G. I would probably suggest you do the same unless you're satisfied with 3g service.
[HTC Inspire 4G] JDM9499:
Yes. I can confirm that I can still tether even after being put into the 4g data plan.
[G Tablet General] jpalacio:
brave

I must say at least... brave. :cool:
[G Tablet General] thebadfrog:
Not really too brave. The first attempt borked the device so it was returned to Sears for refund exchange. Not too much risk when the other consumers are paying for your mistakes.
[G Tablet General] muqali:
Good to see you got it set up!
[G Tablet General] TheQuicksilver:
I think I will almost certainly give this a try (the second method). A couple thoughts:

If you have a trashed old IDE cable lying around, that's a great source of a nice ribbon cable you could use so you don't have to deal with a bunch of separate wires.

Go to Rat Shack and get a desoldering iron or vaccum suction solder remover. They're only a few bucks, and should make it easy to remove solder from the mobo. Otherwise, at least get some wick to use.

Find someone with a decent iron to use. Those 40W Rat Shack irons are absolute garbage and nearly useless.
[G Tablet General] TheQuicksilver:
Also, the octopus style USB hubs might work best. The PCBs are super small, and the style requires no plug desoldering or anything, just simply disconnect the wires. Ex:
[G Tablet General] TheJesus:
Thank you :)

I ran the risk of them not taking it back so no. What consumers? You think Viewsonic cares at this point? They've discontinued the G Tablet and almost all support for it. Not to mention it would take them 2 cents of parts and 1 dollar of labor time to replace the cables I borked and they could sell it refurbished at Sears and still make plenty of profit. I'm pretty sure their profit margin is a little bit more than 1 G Tablet.

Didn't even think about a IDE cable, that's a really great idea! I should've gotten a desoldering iron or something of the sort but I didn't think I would need it :/ My friends lack soldering irons, lol.

Good luck with it :)
[G Tablet General] catttman:
Right On!...... I return stuff all the time ... and so does the whole world too

good man!
[G Tablet General] thebadfrog:
Returning things after you do things that are not covered by the warranty to screw it up is the reason companies lock down devices and charge ridiculous prices in the first place. But I understand the thinking now. It will only cost the company a couple of cents to fix it....wrong. As far as "and so does the whole world too", not true. Just because you have no honor or morals don't assume the rest of the world is the same.

It's all good. Keep taking advantage of "the man". And keep wondering why prices keep going up and quality keeps going down. In the end we the consumer get screwed because the companies don't pay for your mistakes. They just pass the cost down to us and keep their profit margin intact.
[G Tablet General] TheQuicksilver:
I'll just say that as someone who has worked for both Sears and as a repair technician for an electronics company (making old school WinCE PDAs no less), very little consideration is given to the reasons for many returns. In fact, by the time it gets into the hands of a refurber, they may not even know what the original problem was, and just strip it down and rebuild/test it step by step as a matter of course. The lion's share of issues can always be attributed to iD10t errors, a smaller portion to actual hardware failures, then a miniscule number to folks doing something like the idea here. The number is small enough that it was certainly never an economic consideration in anything I was ever part of. I only say this because the idea that people who break stuff and return it drive up commodity prices is much more myth than fact. The concept makes sense, but the actual numbers are too small to factor in to cost in the long term. I'm not trying to argue with thebadfrog, this is just my experience from having a foot in both industries.

That said, if you break your crap, deal with it. That's still basic responsibility. If you screw up, own the mistake, and don't make others have to put up with it.

For what it's worth, it should be almost impossible to actually hurt your Gtab with this mod if you use a modicum of care and patience. Don't rush, pay attention to where your iron is, and don't force anything. About the worst that can happen is you break the tablet disassembling it, or you hook up the wiring wrong (in which case, you just undo it and start over. It shouldn't actually hurt anything.).
[G Tablet General] thebadfrog:
No argument from me.....well said. I just didn't think it was very brave or right to do something outside the warranty and break it and then get a brand new one by lying to sears. I agree this doesn't drive costs much but it does make companies look for more ways to lock down their devices so we can't mod them.
[G Tablet General] TheJesus:
I agree and disagree with you in different parts. I don't intend to turn this into a flame war, just an intelligent discussion among adults.

Yes, this may cause companies to perhaps look more into locking down a tablet, but that would only be physically, not with the software.

No, costs aren't driven up by this. That's simple economics. Inflation is the reason technology keeps getting more expensive (even with costs to manufacture them going down).

No, it won't cost more than a couple cents to fix this. It was two cables that would take almost no effort to replace.

Yes, I agree the whole world doesn't return things after they did something uncovered by the warranty, but there are certainly more than three... Its not those that return the tablet after they did something uncovered, its the people that bought the tablet and found out it lacked flash/market (and the awful UI, lol) so they returned it fully and all of those tablets had to be returned to Viewsonic to be re-packaged and either sold falsely as new or sold at a big loss to profit as refurbished.

All in all, a few uncovered tablets heaped in the pile of thousands of returned tablets is nothing.
[G Tablet General] insight3fl:
I try to stay out of these "adult" "discussions", but I can not help but to respond to The Jesus last post.

His logic is suggesting that it is ok for just a few people to shop lift from a store since 98% of the shoppers are honest and don't steal. "All in all, a few uncovered tablets heaped in the pile of thousands of returned tablets is nothing."

I have a problem with that type of logic. Multiply that idea across every part of everyday life. Think about what you get?

My only two cents on this subject.
[G Tablet General] TheQuicksilver:
Back on subject, Woot has 32GB drives on sale today that should be sufficiently small once stripped of their case: http://www.woot.com/
[G Tablet General] thebadfrog:
My last post on the subject.

I believe "TheJesus" made my point for me.