[Captivate Q&A, Help & Troubleshooting] jzakula:
I'm in the same boat as groovydude.

I have a 2 month old Samsung Captivate (first smart phone). I'm trying to root it. I have run SuperOneClick at least 6 times trying everything that I can find in the forums. I have drivers installed. Does anyone know if this tool will work on this phone, or if there is a tool that does. The output from SuperOneClick-ShortFuse is below. Every time it runs it tells me it is rooted, and every app that I open requiring root tells me it is not.

I have tried instructions to root via Update.zip. The instructions were to drop the file on the internal sd. When I plug the phone into the usb port, two drives show up. Nothing can be dropped on either. They both say to insert a disk. I have no external sd card. Does anyone know what might be the holdback?

Also, SuperOneClick said that BusyBox was installed, but I could not find it, so I downloaded Stericson's BusyBox installer. It failed to install with a message that the phone was now rooted but BusyBox was not found. It said the application failed because the phone is not "nand unlocked." What is nand unlocked? The only unlocking procedures that I can find instructions for are to unlock a phone from a carrier. Is this what "nand means"?

I tried Titanium Backup to install BusyBox, and it complains that the rom is not rooted after both other processes said it was. TI offered to download and install BusyBox and it failed too.

Does anyone know why all these procedures say that they have rooted the phone but nothing still works? Or what is nand unlock? and how is it done?

SUPERONECLICK OUTPUT:

SuperOneClick v1.6.5.0

Killing ADB Server...

OK

Starting ADB Server...

* daemon not running. starting it now on port 5037 *

* daemon started successfully *

OK

Waiting for device...

OK

Pushing psneuter...

558 KB/s (585731 bytes in 1.024s)

OK

chmod psneuter...

OK

Running psneuter...

OK

***IF IT KEEPS LOOPING, TRY DISABLING USB DEBUGGING NOW***

Killing ADB Server...

OK

Starting ADB Server...

* daemon not running. starting it now on port 5037 *

* daemon started successfully *

OK

Waiting for device...

OK

Running psneuter...

ROOTED

Pushing busybox...

974 KB/s (1062992 bytes in 1.065s)

OK

chmod busybox...

OK

Getting mount path...

/dev/block/stl9

OK

Reading OS Version properties...

Version: 1.5

OK

Remounting system with read-write access...

OK

Pushing su-v1...

640 KB/s (26256 bytes in 0.040s)

OK

chmod su...

OK

Creating /system/xbin...

mkdir failed for /system/xbin, File exists

OK

Copying busybox (/system/xbin/)...

OK

chmod busybox (/system/xbin/)...

OK

Installing busybox (/system/xbin/)...

OK

Pushing Superuser.apk...

1626 KB/s (196521 bytes in 0.118s)

OK

Remounting system with read-only access...

OK

Running a SU test...

Test failed!

FAILED

ro.wifi.channels=

ro.product.cpu.abi=armeabi-v7a

ro.product.model=SAMSUNG-SGH-I897

ro.build.tags=test-keys

ro.build.version.release=2.1-update1

ro.build.description=SGH-I897-user 2.1-update1 ECLAIR UCJH7 release-keys

ro.product.brand=Samsung

ro.product.device=SGH-I897

ro.build.version.incremental=UCJH7

ro.build.type=user

ro.build.date.utc=1282903617

ro.board.platform=s5pc110

ro.product.name=SGH-I897

ro.product.board=SGH-I897

ro.build.user=jetaek.lee

ro.build.display.id=ECLAIR

ro.build.version.codename=REL

ro.build.product=SGH-I897

ro.build.id=ECLAIR

ro.build.version.sdk=7

ro.product.cpu.abi2=armeabi

ro.product.manufacturer=samsung

ro.product.locale.region=GB

ro.build.date=2010. 08. 27. (???) 19:06:57 KST

ro.product.locale.language=en

ro.build.host=sep-11

ro.build.fingerprint=Samsung/