yashsingh1/xdaforums huggingface dataset:
[Atrix 4G General] beazie0885:
Ok this just happened this morning, I'm assuming. I preordered on sunday, got the backorder notification and all that, but ever since I placed the order, the total price plus $1 for the atrix and otterbox has been pending in my bank account. This morning just checked my acct and nothing is pending anymore, the money is still there. Does anybody think that they were just verifying funds, or is something fishy going on? I just read sometimes post saying that there order was canceled due to lack of funds in their acct.
[Atrix 4G General] TexUs:
Are you serious?

Even though mine is a "new" refurb basically- kept in case, perfect condition?

That sucks.

The only logical question is WHY THE HELL do people still buy Captivates? They have a 30 day return window, why are people sticking with them?

Will Atrix get 3.0?

Really, I'm wanting to hear from loyal Motorola customers, here. How is their support?

HTC is excellent.

Samsung is nonexistent. (But I bought one anyway going against this advice)

How's Motorola?
[Atrix 4G General] nowise:
The last phone I preordered from AT&T, they didn't verify funds until a few days before shipping. Something must be in the works....
[Atrix 4G General] cegna09:
someone had a graph showing number of devices a manufacturer has updated so far. HTC is first with 50%. Motorola is second.
[Atrix 4G General] xamievilx:
then you must've done something wrong...they seem to go for an average of about $280 on eBay...
[Atrix 4G General] JaxDomino:
Email from AT&T this morning

Dear ,

Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.

You may have received an e-mail today referencing: "AT&T Premier: Order XXXXXXXXXXXX items are on backorder". Please disregard this email. We apologize for any confusion this email may have caused.

Your pre-order for Motorola Atrix on 14-FEB-11 is still scheduled to ship as early as February 22, 2011.

As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment online.

Your web order number: XXXXXXXXXXXXX

If you purchased other devices with this order, we will ship your complete order starting February 22, 2011.

We appreciate your business and look forward to having you as a customer.

Thank you for choosing AT&T,

The AT&T Premier Team

This email was auto-generated. Please do not respond.

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and AT&T logo are trademarks of AT&T

Intellectual Property.
[Atrix 4G General] ranphi:
I got the same email just a moment ago. Woo hoo! Sounds likely that the Atrix will be shipping out sooner than March 6! :cool:
[Atrix 4G General] Donatron:
That's how much mine went for. But mine was bundled with the official car mount. Although, my Captivate was carried naked, so there were some minor scratches and scuffs. So that probably lowered the value a little. It was also running Cognition, so not sure if that had any affect as well.
[Atrix 4G General] TexUs:
Found it.

http://blogs.computerworld.com/17649/android_upgrades

While that's impressive for HTC, it doesn't say much for Motorola just being barely better than Samsung.

However this certainly does say HTC and Motorola are more apt to get their butts in gear.

By the same token, apparently ATT sucks ass. No surprise considering they're in bed with Apple.
[Atrix 4G General] richB7:
Cancelled Order

I ordered an Atrix the first day it opened but cancelled it a couple of days later. Now with the idea that the network data speeds are so slow I'm quite glad I did. Better to wait and see what is up with this potential problem before I reconsider the purchase. If the Atrix is SLOWER than an iPhone 4 on the same network and same location and time, then I don't want one and will wait for one of the Verizon LTE phones.
[Atrix 4G General] DumIam:
Much to my surprise, I checked my at&t account this morning and discovered that premier care rep that I spoke with took the liberty of downgrading my grandfathered in unlimited data plan to the data pro plan. After 45 minutes on the phone the reason given was the unlimited data plan doesn't support 4 g speeds.. and now my cases been bumped up to the resolution center lol. I did however get the atrix 4 g for 268 dollars and the inspire 4 g for 64 dollars lol both off contract. Maybe I shouldn't complain too much?
[Atrix 4G General] Donatron:
wtf? I don't understand how these people think it's okay to make changes to your account without your consent. I'm always very meticulous about things like this. I always double check to make sure every change is exactly what I want. I'm one of the few people who read the fine print before I sign stuff. But if they do things behind your back, there's nothing you can do.

I'm going to be very upset if I find out somebody pulled something like this on my account. Although, I already have an unlimited 4G plan (I bought the Inspire on Sunday), so I have less of a chance having the same issue as yourself. But I'm not going to put it passed them.
[Atrix 4G General] cegna09:
I still have the unlimited plan, and was reassured by AT&T customer care that i could and would keep it with the Atrix. Verified that i still have it by logging into my profile on AT&T's site. However my contract is still set to expire in june, so i have no idea what's up there. If they don't catch it i won't say anything and just upgrade again in 6 months.

i did get the phone for the $199 price too.
[Atrix 4G General] metaldood:
I dont know why I am not able to get $100 rebate instantly or not able to get off contract price even though I am premier customer :(
[Atrix 4G General] blackout203:
I got a customer care rep to put in my notes to get the Atrix 4G for $199.99. Btw, I ordered iPhone 4 when it released, had them give me the Torch for $149.99 in August, and now this! Excited to go get this, just hoping I don't get screwed over Tuesday morning.
[Atrix 4G General] DumIam:
Actually, AT&T made the process easy and streamlined, relatively speaking. And when I called Premier Care to change my order from two Atrix 4g's to the Atrix 4g and the HTC Inspire 4g (my wife wanted the 4.3" screen) that was actually easy too, plus I got an extra $100 off the Inspire. Both phones off-contract, $325+tax for two phones I can live with. AT&T providing decent service?:eek:
[Atrix 4G General] TexUs:
HOW are you people getting this thing for like $200 off contract?

I'd pay someone $50 ($250) to get it to me off contract like that.
[Atrix 4G General] Postal76:
FYI, apparently if you order the phone "off-contract" through the premier store for the $499 price, you are still getting roped into a 2 year contract. I had this confirmed by two different AT&T reps.
[Atrix 4G General] kennethpenn:
Radio shack is now offering this device at $150 on launch day!!
[Atrix 4G General] ilkevinli:
Thats wrong. I have purchased 3 phones for the non commitment price and my contract has never been exteneded. Thats why its called NON COMMITMENT.
[Atrix 4G General] kennethpenn:
Same. I just double checked and I'm still eligibile for contract renewal at the same time I was before ordering my no-commitment $399 Atrix.
[Atrix 4G General] jsuresh:
It happened to me. It extended my contract right away but premier support person left notes in my account to call back after I received the device to get the date reversed. The rep didn't do it as it might happen again when we activate the new phones. Yes, I was told, it actually extends contract when you agree to the terms and conditions while you activate the new phone.

Just my 0.02
[Atrix 4G General] mjgunn:
Pre-ordered yesterday and my card has been charged already. Was this the case for everyone (card charged as soon as you ordered) or are they doing what I assume they would do, which is charge immediately prior to shipment.
[Atrix 4G General] kennethpenn:
Charged immediately! ;)
[Atrix 4G General] QSMR:
...

I'm not a premier customer or anything....

I'm out of contract (for about a year now, I always avoid contracts like the plague) but I bit the bullet on sunday and ordered the atrix and 2more years...

but,, I got it for $99 bucks that way.....and I was able to grandfather my PDA unlimited over to it as well....phew!

Im kinda loyal to HTC, so this is an abnormal switch for me, but I got my husband the motorola defy for xmas (unlocked it to use on att) and I was impressed with it...not so much as a utilitarian phone, more as a "fun" phone. (by the way, the defy IS a tough phone, it has been through hell so far, and there isnt a scratch on it!)

android phones are fun...but Ill switch back and forth to my windows phone when I working on evil genius projects...lol
[Atrix 4G General] xamievilx:
so for anyone that's managed to pre-order this on the phone, no contract, trough premier i have one question....HOW?

i've called this number, that number...been passed around to this place and that and no one seems to be able to do it...hell at the main premier number i get people that have thick accents and can barely speak english...

is there some special secret number i should be calling?

also tried to do this in store today and was told for non commitment i would have to wait until they have it in stock and i cannot pre-order...but then the guy also told me it was pushed back to march 22nd so they obviously don't know what they're doing... (he asked if i heard the date changed...i go "yeah...the 22nd...next week right?" and he's all like "no...March 22nd") ugh....

i'm about to just give up...no phone's worth all this...maybe i'll wait for the next round of awesome phones to start coming out....
[Atrix 4G General] Donatron:
I didn't pre-order over the phone, I did it online. I logged into my account, clicked "Check Upgrade Options", clicked "Shop for devices" on my line, browsed for the Atrix, then clicked "Pre-order".
[Atrix 4G General] xamievilx:
i can't do that....since i'm currently available for an upgrade the only offer i get on the website is the normal upgrade w/new 2 year contract pricing...
[Atrix 4G General] beazie0885:
Anyone else getting an error message trying to grt order status saying that the information was not recognized by our system please contact us for further assistance
[Atrix 4G General] mjgunn:
Just checked, mine is working, and it actually changed, it no longer shows as back ordered for me like it was this afternoon.
[Atrix 4G General] beazie0885:
Has your bank account or credit card been charged? my bank account was pending for the total price of the phone and all the sudden it was credited back to me. Plus when I log in to the link I got in one of the emails, it still says back ordered... Hmmmm

The whole reason I'm worried about it is because of the shifty way I went about ordering the thing. I'm afraid they are going to see that I ordered it on a line with no data at all and cancel my order. Although I did receive the "disregard the backorder, we 'effed s*** up" email saying that it will still be as early as feb22 when I get the phone. Still nervous tho...
[Atrix 4G General] sigp23940:
I was going to pre-order one, but I have decided to wait. If I cannot load up a custom rom then I will not be getting one. Guess Ill just have to stick with my Nexus one till something better come along if this boot loader is locked. :mad:
[Atrix 4G General] Funk2641:
They did this to me yesterday. They're actually authorizing the funds, they'll take it back the next day, when it ships. My account statement said the same thing.
[Atrix 4G General] TinyRK:
Called ATT and asked for a price-adjustment, since all places like Costco, The Shack and Amazon offer the Atrixx for $149.

And they did it.

So call AT&T and ask politely to price-match the $149. They did it for me.
[Atrix 4G General] DumIam:
Well, about done with AT$T myself. Originally pre-ordered 2 Atrix 4g phones. My wife decided she wanted the Inspire 4g instead. AT$T changed the order, no problems. HAve the Inspire 4g in-hand. Very nice indeed. This AM logged to AT$T and discovered my Atrix order cancelled. Close to 2 hrs on phone with Premier Care ad Resolution Center later AT$T still has my $$ for both phones ($468.74) denies CHARGING me for the Atrix 4g. States that although the system shows that my oder is cancelled, it really isn't cancelled, and although they have my $ (and a copy of the bank statement show the debit of funds) they really don't have my money but my not-cancelled order (showing cancelled) will still ship as ordered and I won't be charged again for the order even though AT$T didn't charge me for the Atrix 4g.

IF the above statement seems confusing, welcome to my world. I have no clue as to the status of my order. Thanks AT$T! Looking at switching to VZW i the next few weeks if I don't get either A) the phone I ordered and paid for or B) my bloody $$$ back and my unlimited data plan restored after AT$T so kindly switched it on me.
[Atrix 4G General] metaldood:
I am in the same position. Premier customer out of contract for 1.5 years. I am not able to get the $99/$149/$199 price at all. I just see $299 + $18 upgrade fee.

I am not able to get off contract price as well :( ...booo
[Atrix 4G General] jsuresh:
I just received email from AT&T that my order is shipped...hurrayyyyy
[Atrix 4G General] nowise:
I preorderd on the 16th (@ $399) and just now I received an email saying my terms and contract have been updated. Lo and behold, my contract date has been extended by 2 years :mad:

On hold with Premiere support right now.
[Atrix 4G General] jsuresh:
tracking attached...confirmed for 2/21.
[Atrix 4G General] Sanbourne:
Can't wait!
[Atrix 4G General] Postal76:
Sorry to hear that. Not sure why some people didn't believe me. I initially ordered it "off-contract" online, and when I called to ask about my order to double-check that it truly was "off-contract", they told me that I was going to be signed up for another 2 years. After calling in again and talking to another rep about my options, he confirmed that the only way to avoid the contract would be to order it in-store.

I also learned that the fully discounted price of the phone is not $199, but $299 with a rebate (this was not mentioned on any sites that detail the Atrix pricing). And apparently I'm not eligible for that rebate unless I get a more expensive rate plan.

tl;dr AT&T sucks.
[Atrix 4G General] irus:
Just ordered mine off contract, as i have the captivate now, but it will be worth it :)
[Atrix 4G General] i2hi4u:
Ordered mine $368 through premier store :) my wife will love this phone!!! Good upgrade from backflip lol.
[Atrix 4G General] kennethpenn:
How'd you manage $368?!
[Atrix 4G General] Recon Freak:
No instant rebate

$368 is the price I get in my cart for the atrix and the otterbox case. It doesn't show that I get the $100 instant rebate. Does it not show up until final checkout?
[Atrix 4G General] MacAlert:
Just preordered.....$199 even though I am not due for upgrade until April.
[Atrix 4G General] jamezr:
Got mine last night at 10PM...coming by March 6th ot sooner it says...........
[Atrix 4G General] BoostedSR20:
Does anyone know if the AT&T stores have a demo unit? I'm guessing not. I'm sitting here with one in my cart at AT&T's website, but I really want to see the screen before buying. See what it looks like next to the SGS's amoled.
[Atrix 4G General] s.m.knipe:
Just pre-ordered, Here's to hoping it arrives before the 6th
[Atrix 4G General] slymi:
Yeah, I just upgraded this past Nov. and the only price I get is $199. I want to order it but I'm afraid that this is just the pre-order price and that they'll charge me the rest when it ships. Any advice?
[Atrix 4G General] Postal76:
I'm trying to upgrade one of my family plan lines (not the main line) to the Atrix, but I'm getting the $299 price. The contract for this line expires next month, so I thought I'd be eligible for the full discount. Anyone know what the problem is?
[Atrix 4G General] MacAlert:
I hope not. We'll see what happens. If they do charge me, I'll just return it and wait till I can actually upgrade.
[Atrix 4G General] MrSlacker:
Mines shows up as $299 even though it is my main line with $15 data and $30 messaging plan. Calling AT&T now to see whats going on
[Atrix 4G General] Postal76:
Let me know how that turns out ... the rep that I talked to clearly had no idea why that price was showing up but proceeded to make up an explanation anyway.
[Atrix 4G General] FtrV8:
Just spent an hour on a call with AT&T, and the customer care reps are complete idiots there. Have no idea what is going on. Can't get me a correct pricing, for being a Premier customer.
[Atrix 4G General] MrSlacker:
No luck today. Will call back on monday. I want to just pre-order the damn phone and not have to worry about getting it the day it comes out. My Fuze is falling apart on daily basis.
[Atrix 4G General] MrSlacker:
I just talked to Premier Sales Rep online. She said that website does not recognize any Family Plans as qualifying plan for a discount. She said I gotta do it over the phone or at a store.

Does anyone know if they are doing pre-orders in store?
[Atrix 4G General] SoberGuy:
Yes, they are. My rep has emailed me and asked me to come in so he can get an easy upgrade lol.

Sent from my Sexy Nexy, courtesy of the fine developers of Tapatalk
[Atrix 4G General] voteccow:
Yep, Did my pre-order in the store. Tried to do it online, the reps today are a bunch of idiots. The lady I got on the phone actually sighed when I asked if she minded holding on while I tried ordering the phone. At that point, I said screw this and went to the store and saw my usual guy. He took care of me, got both the entertainment bundle and the phone with my upgrade.
[Atrix 4G General] GatorRuss:
I just got finished ordering my Atrix online, and I got it for $150.00. I don't know why I got the extra $50, it may have been because I wasn't under contract for awhile, or maybe it was a loyalty thing, I'm not sure.

Either way, I'm ready to start buying people Mountain Dew/coffee/beer or whatever it takes to get this thing rooted.

:D
[Atrix 4G General] Squeak22:
Since it's Motorola software, zRoot might work right away.

Did anyone else have huge issues ordering accessories? Everytime I put them into the order it screwed up the website, so I just ordered the phone. Guess I'll order the multimedia dock later.
[Atrix 4G General] thunderpack:
Went into the store and pre-ordered mine for 399 before tax. Was going to do it online, but the website was being wonky. Can't wait for it to be on my doorstep :)
[Atrix 4G General] GatorRuss:
I've been coming to this site for a few years now, but I'm still trying to get the terminology down. I thought that I read that lots of people were pessimistic about the locked bootloader and not being able to load custom ROMs for this phone, is that correct?

Either way, I'm ready to contribute to this community and I figure the best way for me to do that is with money. :D
[Atrix 4G General] thunderpack:
Yes, but you can have root without custom ROMs and with a locked bootloader. root would just be like being a windows administrator. custom ROMs/unlocked bootloader would be like being able to throw windows 7 on a vista computer, or fedora or ubuntu if we wanted.
[Atrix 4G General] GatorRuss:
Thanks for the analogy. That makes perfect sense.
[Atrix 4G General] TexUs:
Guys, I'm seeing $600 off contract?
[Atrix 4G General] TexUs:
Nevermind- it's showing $500 for me now, too.

But how's this compare to the Galaxy S 2? Which I can only assume is coming to ATT as well?

Atrix has a 1930 battery, GS2 is 1650.

Other than that, the GS2 weighs less, is thinner, camera is better, and the display might be better.

Might be me but the GS2 appears to best the Atrix.

Now, it's SAMSUNG, and I realize that. Have they fixed all their $hit with the Captivate? I don't know.
[Atrix 4G General] nekrosoft13:
I got mine pre-ordered
[Atrix 4G General] TexUs:
So this is appearing... That ATT will force me to get onto one of their 200MB or 2GB plans in order to get this phone?

Is that correct for anyone else?
[Atrix 4G General] Squeak22:
If you are ordering it as a renewal, then yes.

You can probably get around it by going into the store and talking to an actual person.
[Atrix 4G General] degenerazn:
I'm currently using the Samsung Captivate and before that the Samsung Impression and I'll tell you that buying a Samsung phone is one of the worst things you can do. I can't wait to get rid of this damn phone and into something else. I will never ever purchase a Samsung mobile phone ever again. They just refuse to support their products. My GPS still doesn't work and we're all still waiting on 2.2. I'm not even going to go into the fact that the phone is damn near unusable unless you root and install the lag fix.
[Atrix 4G General] TexUs:
I'm trying to order it off-contract for the $400 price but I can't seem to get their website to let me.

I called in and the rep was an idiot- apparently had never even heard of the phone before.

That's my reluctance on the Galaxy S 2.

I'll probably just order this Atrix, especially if I can get it off-contract for $400 (I can maybe sell my Cappy for a good chunk of that?)
[Atrix 4G General] TexUs:
I can't get it to order off-contract any way I do it.

If I do it as a Guest, it shows me the $500 price, but it won't ever let me do it off-contract.

If I sign in through my account, it shows me a $600 price. (And it still won't let me do it off-contract).

I can't upgrade it because I'm on the old unlimited plans... Upgrading (And renewal) means I'd have to chose the 2GB plan or something.
[Atrix 4G General] FtrV8:
Guys after being on the phone with the idiots, walking on the store, and trying all night last night and this more, I was finally able to order it online on my Premier account.

Funny thing is my line isn't even eligible for an upgrade, but I got it for $168! I guess that is my corp's FAN discount. I got the order confirmation of the order finally!
[Atrix 4G General] graemegb:
Just Pre-Ordered. it said that it was 199 but when i checked out it said 299... oh well, at least i will get it early :)
[Atrix 4G General] eallan:
What did you do different? Just had to talk to them?
[Atrix 4G General] FtrV8:
My corp FAN has 60% of handsets at retail. 40% off accessories.
[Atrix 4G General] kennethpenn:
For those who ordered. Does it charge your ATT bill for the phone, or straight to credit card?
[Atrix 4G General] Benz360:
Ordered 2 earlier in store and laptop dock. Sales guy was awesome waived the activation fees, and told me I get a nice discount from the company I work for. lol, I had forgotten all about the corp discount.
[Atrix 4G General] TexUs:
I called twice and they didn't have a clue about the Atrix. The one guy seemed like he did but it wasn't pulling up or something.
[Atrix 4G General] slymi:
Credit card, the only thing that will appear on your bill is the $18 upgrade fee.
[Atrix 4G General] kennethpenn:
Thanks for the reply!
[Atrix 4G General] theknub:
for those talking about having to change plans, i ordered last night and when you have to "select a plan" there is an option at the bottom where you hit "keep existing plan." that's all i did, none of the data changes some of you are discussing.
[Atrix 4G General] cajuntigerbait:
I plan on ordering tomorrow on phone with the resolutions center. Called in friday to ask about cancellation price to switch to tmobile to get the mytouch4g, and she said that she can offer me any phone at anytime cheaper then upgrade price even though im still a ways into my contract. Thanks resolutions department!
[Atrix 4G General] samven582:
can I pre-ordered this phone for $399 in store?
[Atrix 4G General] shadow65781:
no they have not yet "fixed" the captivate as I am a disapointed owner of said craptohate I currently am trying to decide between the inspire and the atrix, will not be buying samsung phone, they do not support them.
[Atrix 4G General] eallan:
I'm on a premier account an can't seem to get the $100 of for 399 of contact.