yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] akarol:
The moment I am liable for a 2-year contract when purchasing their phone AND pay their full-protection insurance, it is TOTALLY Sprint's responsibility to address the dirt under my screen. It isn't like they're paying for the device out of their pockets. They're simply acting as the middleman between the client and HTC's warranty department. It's the least they can do for someone who is devoting 2-years of their wireless service costs to them and is paying their TEP fees.

I don't know what you're talking about but I used to be with T-Mo for 5 years and NEVER had issues such as these. I always got brand new devices as replacements. I don't know how it is nowadays, but that's how it was 2 years ago.

BTW - Dust under the screen is not cosmetic as it is affecting visibility of the display much like dead pixels would. It is also something that is not supposed to occur on any device.

Finally, your little condescending attitude is not going to help you in life. Good luck!
[EVO 4G General] novanosis85:
He's right. T-Mobile has the best customer service. I replaced my G1 twice in one year. Might have been a refurbished one but it was like new. The best part was I never had to go to a repair center. I made a phone call explained my problem they asked if the water indicator was red and that's it. Sent me a new one in the mail and I sent mine right back no charge.
[EVO 4G General] phatmanxxl:
They could have been like T-Mobile when an update bricked my cliq, even with insurance they said they couldn't help me, contact Motorola which in turn told me to contact T-Mobile, I canceled an went to Sprint.
[EVO 4G General] backdown:
Actually, they are paying for the device, out of pocket. You know how the phone actually costs 500, and you're getting it for 200..?
[EVO 4G General] Makdasamurai:
Akarol,

Being a service manager for a sprint store it bothers me that people have to deal with that stuff.. if any of my service techs did that to people i would slap the **** outta them.. I'm sorry that a service center has treated you that way and with 2 phones none the less. Was it a corporate or just an authorized service center?
[EVO 4G General] akarol:
Makdasamurai: Thank you for understanding. The sad thing is that it was a corporate store. One of the largest ones here in Orlando (by the Florida Mall). I made the mistake of going to an affiliate store in the past with my Palm Pre (Five Star Cellular) and I will never do that again.

What bothers me is that there is this disparity in service from store to store. I read stories here about people going in and getting a brand new phone on the spot. It's not like they're not being reimbursed that phone by Sprint. Right?

Backdown: I understand what you're saying, but that's nothing new. That's how contract works. They give us a discount, for our commitment with them. Some situations don't even require contracts but the compatibility itself locks you into a commitment such as video game consoles, printers, etc. Trust me, they're making a ton more money on the service than they're losing on devices.
[EVO 4G General] sitlet:
I've been through a very similar situation, so I'll give you some advice. The ONLY people on the phone that can send you a NEW phone, is retentions (account services). If anyone else TOLD you they were sending a new phone, its a lie. That's why you got it so quick, because they send out a refurb instead of waiting for the new one to come back in stock. The lower level reps do not have the power to order a new phone, even if they think they do.
[EVO 4G General] akarol:
Good to know. I'll be sure to tackle that department if my new replacement disappoints. I just wish I didn't have to go through all this turmoil.
[EVO 4G General] Makdasamurai:
I work at an affiliated store but i make sure my reps are trained correctly. It's mostly about the training. The fact that it was a corporate store is sad.
[EVO 4G General] ryandoubleu:
You could email the executives....

you could email the executives, that is how i got a brand new phone.

This is what I sent them

To whom it my concern,

I have been on the phone for the past 2 days with CSR’s, Tech Supports, Multiple Device Replacement Reps, Supervisors and Management. To no avail, my problem has not been resolved. I am currently a Sprint PCS customer with a HTC Evo. My original phone had the speaker go out, it gets replaced. My first replacement has screen issues, it gets replaced. My second replacement has a light leakage around the screen, it gets replaced with much resistance from your CS. My third replacement and current phone has light leakage once again, now I get the run around.

I have spoken with numerous individuals about this matter and still no resolution. I have also been told by a handful of sprint employees that it is policy after you receive a third defective replacement that you are supposed to get a brand new out of box phone, though it was mentioned that this is on a case by case basis. For some reason it seems like if you put 100 of your employees in a room together and ask a question about sprint policy, you will get 100 different answers. This is also not my first experience with this issue concerning Sprint.

Is it that difficult to send me a brand new phone? I paid $300 for this phone and expect perfection. You wouldn’t go buy a Ferrari with a crooked bumper and just write it off, you would demand for perfection. All in all, my sprint experience has been mediocre at best. I am almost tempted to think that the Early Termination Fee may be worth it, but I don’t want that. I want a cellular provider that can provide me with superior service and leave me thinking “I am proud to be a sprint customer.” All I want is a brand new out of box phone and it seems all they want to do is send me the substandard refurbished phones. Please help, this is my last resort.

Account Number-

Cellular number for any questions or concerns-

Thanks,

Ryan A. Winningham
[EVO 4G General] dmora01:
In the same boat, THE EVO is going to be my last htc phone and I am ditching sprint.
[EVO 4G General] clamknuckle:
The best thing is that your phone is rooted and they shouldn't be covering it anyway.

Where are the pictures? I'd love to see this cheap charger, black battery with red paper around it, and the damaged lens cover.

The kickstand scratches you can deal with, good lord. My kickstand was scratched out of the box.
[EVO 4G General] akarol:
They obviously don't know that so your point is moot. The rep at the Sprint store said they can't handle software issues if rooted, but physical issues are not affected. It take only but a couple of minutes to unroot your phone btw.
[EVO 4G General] clamknuckle:
The Sprint policy is not to cover phones if they are rooted, period. You found a rep that chose to ignore that policy and try to help you out anyway. There are plenty of other people on these forums and on the internet who have found reps who follow the rules to the letter.

Not to mention, your issue was a cosmetic issue, which is also not supposed to be covered.

Should they have replaced your screen with a scratched up mess? No. Should they have replaced your screen at all? No.

Again, I'd like to see the pictures of the phone you got in the mail, and the messed up charger and battery. I've never heard of a black battery wrapped in red tape or paper or whatever. We don't even have the option to order a battery or charger when ordering a replacement, unless it's a completely different phone. If you order the same model, the option for another battery and charger doesn't show up.
[EVO 4G General] akarol:
Sprint policy is to cover manufacturing problems with the phone when not inflicted by the end-user free of cost for those with TEP. It is not my fault that there is dirt UNDER my screen. It is HTC's fault. Apparently, I am one of many with this issue; Sprint has mentioned this, and if you look at these forums, you'd realize it too. I don't think all the reps would be 'trying' to fix my issue if they weren't supposed to, so yes, it is their responsibility to address it.

Cosmetic or not, this factory problem is affecting the visibility of the screen. Call me crazy, but I think Ford would be liable if the new Taurus' windshield became blurry over time.

Regarding the root, the phone was taken in for a screen replacement and nothing else. I could have taken my battery out, and it wouldn't impede their work in any way. I chose to disclose the fact that the phone was rooted knowing that it wouldn't make a difference. The rep didn't mind as my issue was purely physical, and just mentioned that in the future, if I have any software issues or the phone is to be replaced, that I unroot the device.

I'm assuming you're an employee because you seem to know it all. Well, just because you're strict and choose to ignore some of your company's policies for your own self-amusement, doesn't mean that is right. Read the TEP policies and then respond.
[EVO 4G General] clamknuckle:
You're right, you know my companies policies better than I do!

Rooted phones are not covered. End of period.
[EVO 4G General] xavier1022:
This makes complete sense... because if you change out your OS on a laptop, Sony wont fix your broken LCD???? not!
[EVO 4G General] DirtyShroomz:
He's right. Rooted phones are not covered, period, regardless of the issue cosmetic or software. Reps don't care but the actual policy says no.

Sent from your favorite carrier, black and yellow!
[EVO 4G General] cor4twenty:
Im all for rooting not voiding warranty as far as hardware goes.

As for op's problem: yeah that scratched harvested part thing is crazy but it happens (sadly), dust under screen is considered cosmetic though and because of that were not FORCED to "fix" it but I can definately understand how that sucks to hear.
[myTouch 3G Slide Q&A, Help & Troubleshooting] makbeezy:
Hi I've been reading here for awhile and just decided to post on here. I'm really considering rooting and was wondering. Are there any feminine type themes or ROMs? I did a search and all I found was this thread http://xdaforums.com/showthread.php?t=860559 and it looks good but I'm really nervous on rooting because I don't want to brick my phone. I've read through the noob faq and also the ROM bible but I'm not sure if its what I'm looking for. Sorry if I'm confusing but I'm trying to learn more about making the phone my own. TIA! :)
[myTouch 3G Slide Q&A, Help & Troubleshooting] makbeezy:
29 views and no posts? No I'm not impatient or anything just wondering if anybody is gonna comment or help me out?
[myTouch 3G Slide Q&A, Help & Troubleshooting] aaldiar:
I think the reason people may have simply viewed and not posted is due to the lack of feminine themes out there. Are you looking for the latest and greatest, or simply a ROM that's nice and stable for now? Making themes for the Froyo ROM is much easier then making themes for the Gingerbread ROM. I am currently undergoing a massive undertaking of completely themed Gingerbread ROMs (as a hobby) and would not mind setting some time aside to make a few ROMs of the more feminie nature if enough people would like that.

It's good that you looked at the noob FAQ and did your research. before posting. As far as bricking the phone? There is always that chance, but the new methods for rooting the Slide are nearly foolproof now and wish it was that easy when I first rooted.

If you and/or other people post in this thread with if they would rather a CM6 or CM7 theme and how feminine they/you want it to look, I can lend some time to making a theme that is more suited to a womans taste. Do keep in mind that CM7 is experimental and has problems with a wide variety of users, CM6 however is much more stable.
[myTouch 3G Slide Q&A, Help & Troubleshooting] makbeezy:
Thank you so much for replying! I would like something stable without lots of problems. I wouldn't want to trouble you with taking time away from you working on something you are passionate about. But I do thank you for the offer. (if you do have the time to do so then thank you in advance) I'm gonna read around some more and hopefully see what I can find. Thanks again!
[myTouch 3G Slide Q&A, Help & Troubleshooting] xoombie503:
Also there is always the option to use apps such as adwlauncher,openhome etc that offer variety of themes
[myTouch 3G Slide Q&A, Help & Troubleshooting] makbeezy:
I've read about a few of those. I've tried adwlauncher before and I didn't like it to well (was moving between screens REALLY slow). Might try it again once I'm rooted. Thanks for the reply! :)
[myTouch 3G Slide Q&A, Help & Troubleshooting] aaldiar:
I posted a ROM over in the Themes and Apps section. Here is the link to the thread.
[myTouch 3G Slide Q&A, Help & Troubleshooting] texaslittleangel:
Hi aa,

I would be very interested in a feminine themed rom.

I currently have the SLIDE-Reloaded v1 which is in the bible by True blue. This guys really has it manned up so I had to delete a few things but what I really liked was that fact that it was pretty close to the stock rom. I had initially installed CM6 when I first purchased the phone and cannot really pin point what it was about CM6 that I didn't like.

I don't know a whole lot about this so please bear with me. Would installing another rom delete my apps and settings? To me the obvious answer is yes but I could be wrong.

Cheers!!
[myTouch 3G Slide Q&A, Help & Troubleshooting] aaldiar:
To be honest I did mention either CM6 (Froyo) or CM7 (Gingerbread) for the feminine themes, as that is currently what I am familiar with. I am going to make a more pink/lavender CM6.1.1 ROM in the near future as soon as I finish my newest CM7 project.

And yes, it is recomended to do a wipe before installing a different style ROM, like going from a Sense UI to a CM based ROM. You can always try an advanced nandroid restore and just restore data...
[myTouch 3G Slide Q&A, Help & Troubleshooting] texaslittleangel:
aa, I did see the post but thought of expressing my interest anyway lol (power in numbers hahaha)

Thanks for the work!!!:D
[Droid X General] bretth18:
Hi, i am looking for something that can be in a ROM or a launcher for my droid x that is or like htc sense. I really want to go back to blur, but i stupidly messed up my framework.apk file waaaayyy to much and i dont know how to install a replacement framework apk file.

If you could tell me about a sense like ROM or launcher or even just some help with replacing the good o'l framework-res.apk file it would be soooo apreciated

P.S. im also a dev so feel free to PM me for a beta .apk file of a bluetooth chat app im working on
[Droid X General] hullie10:
Would launcherpro be a sense like launcher?
[Droid X General] bretth18:
no, im really looking for that lovely black notification bar and that classic dock. also if u have any suggestions it can also be like htc sense esspresso
[Droid X General] hullie10:
I don't think there are any htc sense roms for the x, at least i haven't noticed... and if you want the black notification bar, just flash a rom as i think most have the black bar... and i guess use launcher pro and i think there may be a dock that looks like the htc sense dock.... (i think)
[HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting] keno7777:
hello guys, I just got my t-mobile hd2 today and wanna to do the HSPL. Should I be using HSPL or HSPL2? I have PB81120 SS-B3, SPL-2.08.0000 8G XE, MicroP(LED) 0x05, MicroP(TOUCH) 0x50

I did it. Thanks.
[HD2 Android Themes and Apps] matthew33:
my new bootscreen....

http://s168.photobucket.com/albums/u174/clan-bm/?action=view&current=AndroidvsApple.mp4
[HD2 Android Themes and Apps] Silverga:
Very Nice, I like it!
[HD2 Android Themes and Apps] FriedSushi87:
I suppose it's a decent boot-screen for something made in MS-Paint.

Good for you!
[HD2 Android Themes and Apps] Spigaw:
Haha, nice.
[HD2 Android Themes and Apps] karendar:
I don't get this whole "apple suxx go android" or "android suxx go apple" mentality. Live and let live is what I say. I just get annoyed when people say "EWWW ANDROID". Or "EWWWW APPLE". I've used both, they both have their merits and downfalls...
[HD2 Android Themes and Apps] jose makalolot:
+1 exactly!
[HD2 Android Themes and Apps] Archer:
I don't get it. Is this serious?
[HD2 Android Themes and Apps] TheATHEiST:
Sorry no offence but that looks sh1t.

I could have done better on Deluxe Paint on my Amiga 1200.
[HD2 Android Themes and Apps] Thomas Kaiser:
haha, got more of those?
[HD2 Android Themes and Apps] matthew33:
hey, considering i couldn't even so much as flash an old granny in a raincoat...it's good for me..lol ;-)

Everyone gotta start somewhere.:rolleyes:
[HD2 Android Themes and Apps] jarnovan:
Nice :D its funny
[HD2 Android Themes and Apps] ravindra1312:
nice one & agree both have their + & -
[Captivate Android Development] Pirateghost:
TeamKomin mirrors:

1.1

http://files.teamkomin.com/Andromeda/1.1/Andromeda.v.1.1.zip

1.0 to 1.1

http://files.teamkomin.com/Andromeda/1.1/Andromeda.update.1.0.to.1.1.zip

2.1

http://files.teamkomin.com/Andromeda/2.1/Andromeda.v.2.1.zip

2.0 to 2.1

http://files.teamkomin.com/Andromeda/2.1/Andromeda.update.2.0.to.2.1.zip
[Captivate Android Development] DAGr8:
2.1 Screenshots
[Captivate Android Development] ytt3r:
Our GitHub with all of our kernel source is here, Ursa Minor is the only repo we are actively working on. Expect Orion's Belt and Ursa Major to removed shortly.
[Captivate Android Development] DAGr8:
reserved 10 char ....
[Captivate Android Development] iceman4357:
woohoo..downloading now.
[Captivate Android Development] ytt3r:
I love how the old thread is above this one. I'm on CM7 right now, but the second the pure awesomeness rubs off, I'll be right back here :)
[Captivate Android Development] rnewton01:
nice!!

10 char
[Captivate Android Development] wonner:
Woo Hoo!

I hope this will quiet the complainers. ;)
[Captivate Android Development] rockosifraldi:
downloading ..right now... been waiting for this for a while... thanks guys
[Captivate Android Development] chipsa964:
Do want

10 characters
[Captivate Android Development] jorge_moran_jams:
I just flashed it :D

I just updated... at first I got scared because it took a little bit booting for the first time...

Now let's hope themers are kind enough to rebuild them again (I was kinda happy with the accurate battery :() But that's OK... I'm happy I upgraded to 1.1 :D

EDIT: I love the rotary unlock screen :D
[Captivate Android Development] whiteguypl:
how occasional is occasional?

edit: props to the boot animation creator, shes perdy.

edit: edit: wow.. props to everyone..... shes real perdy... and smooth... like greased lightening.

haha @ andro tips widget! google search looks nice... power widget fixed.... gmail... nice..... secondary menus.. nice.... tw wallpaper chooser... nice.... music widget that i dont remember having before... nice.. browser.. nice.. only thing i found that i dont consider 100% awesome is the menu when you first hit the menu soft key, all the icons are different shades of orange. Im assuming that was done on purpose though.
[Captivate Android Development] 1tontomato:
Thanks don't really need an update been doing good on 1.0 for more than a week but I'll pop this in after work thanks again

Sent from me using XDA App
[Captivate Android Development] zerkai:
Does this mean Call Recording won't work on here?
[Captivate Android Development] sankofa:
Google Sign In Error

Hey, I updated to 1.1 and after booting up I'm getting a sign in error message. How do I go about clearing this error message for good? So far so good. I also love the update website. Very nice clean and informative. Donation coming soon.
[Captivate Android Development] Pirateghost:
sign in error message?

did you do 1.0 to 1.1? did you clear dalvik cache first?
[Captivate Android Development] aleadam:
It never did.

Can you be a little more specific?
[Captivate Android Development] oninjagaiden:
just went for a quick spin to the grocery store using v.1.1. GPS seems to be spot on so far, all other functions also smooth so I'll probably stay with this until a stable 2.3 comes out. Great Job and thank you Team Komin:)
[Captivate Android Development] sankofa:
I did the 1.0 to 1.1 and I didn't clear dalvik first. I missed that step. Do I need to clear dalvik cache and redo the install?

OK I'm an idiot. I re-read the instructions. In my haste I went straight for the link and missed "WIPE YOUR DALVIK CACHE!!! you have been warned."

Thanks again!!!
[Captivate Android Development] rpicaso:
Still don't know if it's a bug. Maybe a dev will chime in later on it. I can't imagine it's normal because to me, it would kind of defeat the purpose of having an unlock screen.

EDIT: Seems like it is a ROM/Kernel bug as other people in the q/a post i made about it don't see it with other Roms.. Maybe something can be done about it in the next update.
[Captivate Android Development] ninjuh:
can someone post a flashable services.jar mod that came with andromeda 1.0/2.0? The one in 1.1/2.1 make my bottom buttons wig out.
[Captivate Android Development] shoman94:
Its also doing on the android lock screen.
[Captivate Android Development] shoman94:
Actually this is my first rom. So I didn't...now if the one from cogs rom is doing the same thing then that version is buggy. I just don't get how people would want a gallery that would run down the battery.
[Captivate Android Development] DrifterX7:
I am as well.
[Captivate Android Development] aleadam:
The rotary lock screen was a last minute addition. We'll look into it and post a fix as soon as we have it.
[Captivate Android Development] opcow:
That's probably the best you can ever expect without sending it back to Samsung for a hardware fix.
[Captivate Android Development] TonyStark R.I.P.:
Black/Blue theme for this ROM?

Can someone point me to a theme that would be Blue/Black that would include B/B phone option (shut down screen) and B/B menu as well. I'm using http://xdaforums.com/showthread.php?t=935726 currently on Cog v3.05. Just isn't doing it for me. Love almost the entire theme but the menu and shutdown are still white.

Here's another one I would like to know if this one would work. http://xdaforums.com/showthread.php?t=913733

Thanks, Tomween1
[Captivate Android Development] rizzo1001:
Am I the only one who's getting worse GPS performance? Took me 10min to get a lock today and it was spotty at best; had decent performance stock. :/
[Captivate Android Development] sujesharukil:
Doesnt seem like a Kernel issue. I just flashed Hardcore's speedmod. Did not have this issue when I was running Paragon RC4. so I am assuming this is something else!
[Captivate Android Development] opcow:
2.0 used the JL2 modem, I believe. I'm not sure id 2.1 is the same. I got slow locks with that, but the KP1 modem in 1.x locks fast.

Yeah I have the menu button lock screen bypass with 1.0 + SuckerPunch.
[Captivate Android Development] shoman94:
Could be... I haven't changed anything... standard 1.1 so I tested all the lock screens and the android lock is just like the rotary minus the curve. That leads me to believe they just modified the standard android lock so it was passed on? I don't know... I'm sure they can figure it out.
[Captivate Android Development] rizzo1001:
Cool, will probably give 1.1 a go this weekend.

On another note I noticed what might be a small bug. While you're in a gmail thread, if you get sent another email the standard notification will pop up, pull down the notification bar, then slide it back up, the notification disappears.
[Captivate Android Development] TayzGpa:
Can anyone confirm what is NOT working correctly in 1.1? I have read through this post and it looks like all that is not working properly is: Voice Search, Low Call Volume and Mobile Tracker. Anything else? I want to flash Andromeda 1.1 but am trying to determine what to be on the look out for that does not work right.
[Captivate Android Development] axis01:
The same on 1.1 and the Android unlock screen does it as well. All the others work properly.
[Captivate Android Development] shoman94:
I don't know what mobile tracker is but voice search works and I don't think there is a low volume issue.