[Captivate General] Mac11700:
All cell phone companies suck.......some just more than others.In my area...with all of the over lapping coverages...the ones with the biggest dead zones is Verizon then Sprint...and I have had more issue with both of them,for customer service issues as well...these issues to the point of canceling service and changing carriers...all within 1 year too...

As to the OP...I had this type of discussion/debate last night at work with some heavy duty Verizon fan boys (co-workers)...They all saying AT&T had the worst coverage around and the worst customer satisfaction scores...let alone the crappiest phones...Most everything on paper was compared...but it's funny how things like this are compared...something someone wrote in a review being taken as gospel by JQP...That is till real world testing is done before their very eyes...and even then...the disbelief and excuses ensue...

Speed test...that almost shut them up right there...When compared...the best they could muster standing side by side was 314 kbps down...mine hit 5997 kbps down... This is with all of theirs showing 2&3 bars while 1 other was on Sprints 4g network...and my lowly rooted Captivate running it's custom I-9000 rom... was at full strength (duh)...Their admiration of just how good their cell coverage was their main stay...and was very compelling to those who didn't understand anything about it after all...it said so in the review article they had prepared before my arrival and the basis of their Damming Proof......Their main argument was saying AT&T cell coverage sucks a big one where I work and in the surrounding areas......and "after all "...the real test of any phone was how good a signal their phones got...and how they could talk anytime anywhere when no-one else couldn't..( again...this is widely reported as a major issue with these phones...per the article/review )...so...just to prove I didn't have any issues with my coverage except for a couple of places inside where any realistic person would know cell coverage was next to impossible..(lead lined areas...massive electrical equipment interference ) It was suggested...just to prove them right.. how ineffective my phone was under normal circumstances...so we all got on a elevator on the 18 floor and rode it down 2 stories below ground to the lower level......mine was the only one still working...and could still manage to make calls...until we moved into a dead area...as mentioned above...It's rather funny...though extremely anemic on their part... how they changed tactics after that brief demonstration...and how it was lamented that I tampered with the phone to make it as good as it is...;):D

Granted...while that aspect is true enough...I asked them..what their point was and what their objections were...and the warranty issue was first and foremost their main thing...and since I wasn't going to bother flashing back to stock to prove my point that that was irrelevant..the conversation ended...and they felt vindicated in some manner...as most fan-boys grasp at the most anemic excuses to prove their point...let alone realize their arguments have no merit...

Moral of the story...My Captivate is the best phone I have ever owned...and the sheep people will never know the benefits to having a truly unlocked phone...and only buy and use what they are sold as is...Fan-boys will believe what ever drivel is spoon fed them and never admit they have been deceived....and...the most important thing...all cell phone companies suck...some...just more than others...and of course YMMV...

Mac