yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] Product F(RED):
You should post this in Sprint's Community forum under Network Coverage (http://community.sprint.com). Just log into your Sprint account and post. I told the woman I spoke with to watch that forum because a lot of people were posting. If we make it a big deal (which it actually is), they will feel obligated to work faster.
[EVO 4G General] Product F(RED):
Anyone else been getting "SMS Error: Radio Interface Resource Shortage" lately? I tried updating data profile and PRL and even wiping the data profile and re-activating, and it does nothing. I can't even text anymore without half the texts not being sent or received.

Symptoms are any combination of these:

1) You get that message while texting.

2) You get a busy signal very quickly while trying to make a call.

3) You get "Network Busy" when you try to make a call.

I'm going crazy here. I thought it might be me changing some settings in EPST, but even setting them back and defaulting them did nothing.
[EVO 4G General] aimbdd:
I get this every couple weeks... while i was stock. i never found a good way to fix it, other then waiting it out..
[EVO 4G General] Product F(RED):
I'm on Myn's and I've never gotten this before. Thinking this might be another tower issue because that's what people were saying in another forum. East coast people like me, and the post I read was from Feb 10th. Person said they called up Sprint and they said it was because of the storm from a few weeks ago. Idk, but I'm gonna call again and ask.
[EVO 4G General] Product F(RED):
PS: Check your coverage with the coverage map. All of the sudden in my area, the map shows half "Best" and half "Fair" when it used to all be "Best": http://coverage.sprintpcs.com/IMPACT.jsp
[EVO 4G General] aimbdd:
LOL thats funny... where we live is supposed to be full 4 bar coverage?!? HAAAA.
[EVO 4G General] CheesyNutz:
http://community.sprint.com/baw/thread/63529
[EVO 4G General] CheesyNutz:
what's funny is my call signal is weak from the map but i have GREAT connection never a dropped call .

my data coverage is OUTSTANDING ! from the map is its piss poor
[EVO 4G General] Product F(RED):
Replying now. It's showing my dad's name instead of mine for the username *facepalm*. Why can't I change my display name like a normal forum?
[EVO 4G General] CheesyNutz:
No idea that fourm set up is funky

from my phone duh
[EVO 4G General] NYCguy2020:
Lol....they're making a left turn,oh they're making another left turn,oh they're making ANOTHER left turn....i wonder what's gonna happen next!
[EVO 4G General] :
i know speedtest.net has a lot of haters but i get good speed with it in a lot of areas yet at home on 3G get 500kbps down at the absolute best, 200ms ping at absolute best, and upload spikes at well over 2000kbps (?) then plummets to 10 or 20kbps and ends up at 100kbps at best.

emailed "sprint cares" and got a fairly human sounding reply asking for my account number or telephone number to look into the matter better (had just given my address). i told them i have tried two evos, done battery pulls, factory resets, updated profile, prl, have latest ota updates, etc. and insisted it wasnt a handset problem but most likely neighborhood/area tower or overloading and asked them to please investigate. hopefully they do! ill update with any more replies.
[EVO 4G General] Product F(RED):
Email dan@sprint.com if it goes nowhere. It's the highest you can go (Dan Hesse's secretaries).
[EVO 4G General] :
good to know. thank you. do you happen to know if sprintcares ever actually does anything?
[EVO 4G General] Product F(RED):
Tried them through twitter. They replied but were absolutely useless. I never tried emailing them. If you email dan@sprint.com, it's kind of a last resort. You'll get a call back within a business day (or two) from "The Office of Dan Hesse" (probably a Tia or Lakita). Make sure to put your name and number in the email.
[EVO 4G General] Product F(RED):
Ok so I just called Sprint again about my inability to sometimes make calls and text and the lady was looking at my tickets about data. She said the ticket for the tower by my house was cleared.

I just ran Speed Test. My ping has been under 100 ms for most tests (and very slightly over for the rest). All of the test runs gave me anywhere from 1 Mb to 1.4 Mb down. But oh wait, here we go again with the 400-500 kbps. And this isn't during peak hours either. 11:25 PM here.
[EVO 4G General] aimbdd:
Don't even bother with the texting problem... i spent hours on the phone and they did nothing to help. (It didn't solve the problem)

http://xdaforums.com/showthread.php?t=974719

Its problem for a bunch of people ... i see it with every rom i use people complaining about texting being delayed or not getting them and so on.
[EVO 4G General] :
i did get good (well, almost normal) speeds a week or two ago on a sunday morning at off-peak time. haven't seen anything close to acceptable since. what is advertised sprint 3G speed?
[EVO 4G General] Product F(RED):
Good 3G should be around 1 Mbps, and that's the bare minimum.
[EVO 4G General] Hrshycro:
I had that a the other day for 3 days straight! I don't even use Sprint's texting very much, but I do for a few people that can't seem to keep track of a gvoice number and my sprint number...it annoys the **** out of me. I couldn't even figure out how to get it to stop popping up every minute or two until I restarted my phone.

Oh, BTW, I just got 1.6m down and .5m up! YAY! Oh, wait, I was on an airave. ****.

If they'd just send me another airave for the house (already have one at the office), I'd probably stop *****in about the data speeds...well, maybe.
[EVO 4G General] aimbdd:
I asked sprint what they consider good 3g speeds... and i was told 300-700 kbps
[EVO 4G General] :
then in a year or so, when the network is even more overloaded they'll say 100-400kbps
[EVO 4G General] tomh1979:
That is some pure b.s. right there, how can they say that.

swyped from my gingerbread'd Evo 4G
[EVO 4G General] aimbdd:
That was just some random tech.. but really? that slow? I hope that isn't what they consider normal...
[EVO 4G General] GatoEnFuego:
I'd be thrilled with 300-700kbps! <100kbps is my highest during peak hours. Usually around 50kbps... that's 1x speeds but I do in fact have EVDO signal per Real Signal app.
[EVO 4G General] Hrshycro:
Okay, well as far as their 'advertised' 3G speeds go, I've seen it on their website before (awhile back) and I've read it several times on forums and blogs...600kbps is what I've always seen, but I get less-than 100k. ;(
[EVO 4G General] Semantics:
I get about 300 kbps, I'm waiting until April, when the ETF on all three of my lines will only be 280 dollars, then I'm hoping to go somewhere else. I'm tired of all the changes, Sprint isnt even that much more of a value in comparison to carriers with superior networks, and phones. Sucks, as I've tried to remain loyal to Sprint, but with all the new beast phones coming out on other carriers, and Sprint sitting on their thumb, well, it makes the decision to eat the ETF and move on a real possibility.
[EVO 4G General] Hrshycro:
Are all of the lights, besides the voip light, solidly on?
[EVO 4G General] Product F(RED):
You guys should check this out. Sprint calculates your financial value to them as a number from 1-10. Some guys figured out a way to find out what that number is. Log into your Sprint account and paste this into your URL bar:
[EVO 4G General] CheesyNutz:
hmm wonder what the credit numbers are for .... G1 etc etc
[EVO 4G General] Hrshycro:
I can't get it to work. It comes up with this.

NVM:

We have a 23% student discount on the first 2 (of 3) lines and then a free airave, but it's at the office/billing address...but their service can't even load a dropbox folder on 3G or 4G anymore, so I'd like to see the SFV at 0 or 1, not 6!
[EVO 4G General] NYCguy2020:
My SFV is at 8.is that good or bad? i mean what's the significance of it??!
[EVO 4G General] Hrshycro:
I would think that the lower the score, the easier they'd let you go, unless it's the other way.
[EVO 4G General] zikronix:
well this is intresting.
[EVO 4G General] :
got another reply from "sprint cares" saying they will dispatch a technician to inspect the network in my area. that's a nice thing to do if 1) they will actually do this and 2) the technician acknowledges my neighborhood needs improvement when he probably sees first hand that the entire network sucks. if nothing happens, im going to do everything possible to get out of my contact without paying the etf. if i have to pay the etf ill just sell my evo to pay for it and get a g2 or some other phone on tmobile (good 3g network in my area).
[EVO 4G General] NYCguy2020:
So, i have to work twice as hard to make them terminate my contract without an ETF??!:( sigh..

what are the most data-intensive apps that i can run while roaming(i'm currently on Verizon's PRL).I basically let pandora run all day and i download torrents like a mad man.I need to up my game...lol.
[EVO 4G General] :
pretty sure downloading torrents is way at the top. how do you have any bandwidth to spare?! :)
[EVO 4G General] NYCguy2020:
Lol...thanks to Verizon's awsome 3G that's giving me between 2100-2500 kbps consistantly.:D
[EVO 4G General] Hrshycro:
Not sure, it was just a thought. :)

Pretty sure I've had it with them, too...as soon as I get the verizon prl's 3G to stay connected when the screen is off...usenet here I come. :) SSL encrypted, so they'll never be able to see or say anything. :D
[EVO 4G General] NYCguy2020:
Lol...good luck,man.
[EVO 4G General] Hrshycro:
Thanks, I need it. Even with 00001 I can't get it to connect to anything besides sprint's sole server in KS, or LA on 4G (not that the PRL has anything to do with 4G).

I've 00000 everything out in ##data#, too...everything, which seems to have helped a little bit, but not much.
[EVO 4G General] DarkManX4lf:
If you look at the out put, it specifically says "higher is better"......
[EVO 4G General] david914:
Yessir. I think I'm giving Sprint a call when I get home from work to maybe trouble shoot my airave
[EVO 4G General] sitlet:
So I finally bit the bullet and emailed dan@sprint.com yesterday. This issue has been going on since November for me, and I'm tired of not being able to use my phone to my full potential.

Got a call back a few hours later from a rep, saying they will work on this until it gets resolved. I was told an upper level engineer would contact me today. I just got off the phone with this person a few minutes ago. Here's what happened:

She had me go to ##debug# and read her off some numbers. Then she figured out what tower I was on and apparantly could see my phone from their end. She told me to hang up, do a few speed tests, then call back. I did, and they were normal for what I've been getting, about 100kpbs down and about 50kbps up. I called back and told her, and she said "hold on, I'm going to change something on that tower". SHe told me to hang up and try it again. I did, and amazingly, I got 2400kbps down and 2300kbps up!!! I hadn't gotten these speeds since last summer! WTF did she change? She called back, and I told her the results. I asked what she did, and she told me she couldnt tell me, but that she had to put it back to what it was. She told me she logged the results and someone would call me back within a few days with the results.

Now, I NEVER believed Sprint was throttling data services. I just figured this was a problem with certain areas. But now, I fully believe they are doing something on their end. It's obvious she changed something for a few minutes, and it worked great.
[EVO 4G General] JasonK75:
Wow, I'm glad it is working better for you. Let us know if that sticks our not.

Swyped from my EVO (MIUI) using XDA App
[EVO 4G General] .psd:
My 3g speeds are always slower than 56k, but my speed tests show speeds similar to slow DSL. This demonstrates a HUGE disconnect between real speeds and speed tests.
[EVO 4G General] sitlet:
No it didnt. Like I said, whatever she did she switched back after I called back. So speeds are back to crappy again.
[EVO 4G General] Product F(RED):
It never sticks. Lady called me a 8 AM to tell me to try and run a Mobile Speed test. I said I can't do it with her on the phone. She said she'd call back later.

Out of curiosity I ran the test for myself. At first it was like 500 down, and then afterwards it was barely scratching 1 Mb down. I don't want 1 Mb. I want 1.5 Mb minimum. On my campus I get like 100 kbps down, yet if I'm in the cafeteria in front of the salad bar, I magically get 2.4 Mb down. Wtf is that? I hope I'm not going to tell them everywhere I go so they can fix this. And they better not be throttling either. It sounds like they are.
[EVO 4G General] Hrshycro:
WOW! I swear they're throttling us now. Unlimited data.....but it's so fing slow, you won't even be able to use 2gbs a month!
[EVO 4G General] brownhornet:
When I said this folks told me I was crazy... I've said for the last month and a half that I believe they're throttling. There's no way the evos and epics made the network bog down THAT much to make that huge of a difference so quick. But of course everyone will say there's no way Sprint would throttle.
[EVO 4G General] :
after explaining my situation and a ticket being opened, i got the following email:

"In order to proceed with investigating the slow data speeds for 3g we will need additional information from your device when you are located at this address. We will need to obtain a speedtest and some Debug information from the device itself. As for the 4g outdoor coverage if this is an issue we will need additional information for this issue as well. Please respond when will be a convenient time to contact you back to obtain this information and we will be happy to set up a scheduled callback."

funny, they said the map only shows outdoor 4g coverage when in fact it shows indoor/best at my address :)

my question is, can a technician tell that my device is rooted or my epst values are tweaked using this remote form of testing? i assume i should un-root my phone before friday when i scheduled them to call for this testing?
[EVO 4G General] sitlet:
they cant tell if you are rooted. However you will need to run EPST and ##DEBUG#. So you will need to be on a sense rom, and one that those are both working in.
[EVO 4G General] :
thanks for the info. on rooted joeykrim stock sense now. just for the heck of it i dialed ##debug# and my evdo engineering ->requested data rate had a value of 720.000kbps... exited and went in again and it said 472.800 kbps?? and again and now it says 14.400kbps!!! wtf! 14kbps is all my device is asking the tower for??
[EVO 4G General] jblazea50:
I talked to Lori Kohler on Thurs or Fri and said she would send a tech and have results for me on Monday. Nothing yet and today is Friday. Also had another call from a tech on Monday. I gave him the speed test results and he admitted that the 3G speeds are very low. He was supposed to get back to me shortly. Nothing yet.
[EVO 4G General] Product F(RED):
I'm pissed. I was supposed to get a call back from a tech at 3 pm. It's 3:30 pm now. I hope she knows I'm on the East coast...NOBODY AT SPRINT KNOWS WHAT THEY ARE DOING.
[EVO 4G General] Hrshycro:
You got that last part right. For being in the phone business for almost ever, they don't know what the hell they're doing. I wont even call the techs anymore, because so far, I've never found one that actually knew as much as I do about how a network works, how a phone works with the network, and how a phone works, let alone that I get less then half of dialup speed!!!
[EVO 4G General] Product F(RED):
Just got a call back from a comically Scottish woman. She calls me an hour and a half later than the other tech said I would get a call back. The other tech told me to get Speed Test information ready, which I did. This other one is telling me I also have to run ##33284# (Debug) to give her information. First of all, it is bad enough that this issue is happening everywhere, but they are trying to fix the tower near my house when I am a full time college student who spends little time at home. Secondly, I've said to every tech that I am mostly on campus and I can't give them debug information about the tower by my house while I am miles away from it. THIS IS A WASTE OF MY TIME. If I was in charge of this account (my dad is), I would leave to T-Mobile or something.

1) Speeds are unusable unless I want to browse Facebook mobile or Google something. I cannot stream or download anything in a reasonable amount of time.

2) Why does tech support need to use me as a guinea pig? They're the ones who should be at the tower taking this damn data, not me. I'm a student, I don't have time for this ****.

3) THIS IS A NATIONWIDE ISSUE. STOP TREATING IT LIKE A SINGLE F****** INCIDENT.

4) CALL BACK CUSTOMERS ON TIME.

5) I'M PAYING FOR "PREMIUM DATA", A TYPE OF DATA THAT DOESN'T EVEN EXIST. SO WHY CAN'T YOU DELIVER FAST DATA?

I'm ready to rip my hair out.
[EVO 4G General] CheesyNutz:
just fired off an email to the dan@sprint.com myself i could get get my work emails for 2 hours and that makes for a VERY long and ANNOYING day
[EVO 4G General] Product F(RED):
See, I would email back dan@sprint.com except the woman said she'd call me back in 5 days from now. But that's besides the fact that she won't do anything other than forward my information to the engineering team. I want to leave Sprint so bad. I can't take it anymore. But like I said it's my dad's account and he's sick of hearing me babble about my phone.
[EVO 4G General] :
got this reply after correcting them, saying my residence is indeed in wimax coverage:

"Per our map from clearwire it shows differently. The site may have to be adjusted/updated to show correct coverage. If not we will get the issue corrected."

looked at both the sprint and clear coverage maps and my residence is located in BEST 4G coverage on BOTH maps. this is unacceptable. if they don't fix my data or attempt to change the map, I am calling and canceling. changing the map to show LESS coverage is their mistake and is promising service they do not offer. I will get the etf waved.
[EVO 4G General] brownhornet:
lol thats how the map is where I live. Says best 4G coverage available but we dont even get coverage.
[EVO 4G General] Product F(RED):
Technically that's false advertising.
[EVO 4G General] :
that's exactly what ill say if they don't fix the speeds or if they try to adjust the map. it's true... they simply can't do that.
[EVO 4G General] Product F(RED):
And if they ask you why you didn't leave within the first 30 days, you tell them it's because you were promised it was rolling out.
[EVO 4G General] :
well i moved from seattle to chicago and was happy i was moving to a location with good coverage, then i sign a lease and my coverage is not what is reflected on the publicly available map. i mean come on... i bet the more people start to care about data and call, or if they were actually honest about coverage, the worse their map will look
[EVO 4G General] skillzo1:
Is contacting endgadget a possibilty..to getting heard? One endgadget blows up the situation it may poyentially scare away new sprint customers...wich may inturn spritns dec on throttling or atleast getting an honest answer from them instead of bein dicked around.

Just sent this thread to endgadget
[EVO 4G General] Product F(RED):
You can try Engadget, but I doubt they'll do anything. It's worth a try though. If you provide multiple links, it might do something. Definitely contact consumerist.com though.
[EVO 4G General] :
yeah, i bet with accounts from this thread, other threads on xda, and the official sprint user forums, consumerist would write something. this needs to be heard because there are probably a lot of people who don't even know they deserve better speeds.
[EVO 4G General] skillzo1:
I started somethin here but have no idea who or how to get in touch with anyone....http://xdaforums.com/showthread.php?p=11793340#post11793340

Just sent this thread to endgadget
[EVO 4G General] randalldeflagg:
just wondering if this works for anyone else.

Just got the Evo last week. didnt bother to test anything before rooting and replacing the rom. but I was having terrible 3g speeds on everything. worked flawlessly on wifi so I figured the software was the issue.

Started poking around ##data# and taking a look. under EVDO the preferred mode was set to CDMA only. ok not a big deal. my Hero was set to CDMA only. Switched it to Automatic and suddenly I was getting full speeds.

now keep in mind I live rather far from any area that normally gets ideal speeds, but I have been able to hit 1mbps consistently as of late. youtube streams perfectly. the phone doesnt hesitate at all on data needs. and before this I was getting maybe 14kbps.

just a thought.
[EVO 4G General] skillzo1:
Dl shootme app
[EVO 4G General] mic.mayorga:
same **** in California by the way. like everywhere in california lol. coming back to the verizon prl for now. figure it the f out sprint.

*** holy crap i just looked at my signature, thats really old lol, shows how long ive had this dumb ass problem
[EVO 4G General] skillzo1:
There is a new prl update....i just dled it and it may have worked....but for how long?
[EVO 4G General] :
i just got the prl update, did nothing (but thanks for the tip about it being available). it's a preferred roaming list, so unless you are roaming when testing your data, it might just be a slightly less congested network later in the evening or night accounting for a speed increase.
[EVO 4G General] GrimReaper24:
Check your sprint account and tell us how much data you have used usage ? Might help abit lol
[EVO 4G General] tx_dbs_tx:
I finally have 4G in my area! Proof that roll outs are still in progress!!!
[EVO 4G General] gpz1100:
The tower you were using can likely be deciphered by decoding the sid/nid you read to her.

I suspect her tweaking was basically to remove any QOS settings on the up/down stream for that particular tower. This enabled the true data speeds that evdo is capable of. You don't specify what test sites you were actually using, as with most, the sample sizes need to increase (more megabytes transferred) as the speeds increase to get more accurate results. The bottom line, as your results above confirm, is that sprint is not capping bw, but is throttling throughput.

I suppose that's one way to control data capacities.

As for the verizon prl hack. I've gotten strange results with it. My voice (1x) is definitely going through verizon as *99, *611, etc, all say welcome to verizon wireless. However, my evdo data is still pulling a sprint IP. I suspect, here in chicago, verizon and sprint don't have roaming agreements for data. However, due to the possible life/death importance of getting a call through, voice roaming is permitted. When the phone can't get access to data on verizon, it falls back to sprint. This explain the sprint IP i pull regardless of which verizon PRL I tried.

Interestingly enough, I also tried a USCC prl (local regional provider). With this prl, I indeed got uscc for voice, but could not get evdo data even though they do have evdo coverage here in chicago. I was able to get 1x data, however it was still a sprint IP. I think this goes back to the theory above, about local providers blocking out data from competing providers in the same area.

Interesting primer on prl's

http://www.ifast.org/files/IFAST24_011_How_to_build_a_PRL.pdf
[EVO 4G General] tx_dbs_tx:
Very interesting. It's obvious Sprint must throttle data throughput to some extent, but I think they are going overboard with that bs. C'mon 30kpbs down is beyond pathetic and even downright embarrasing! Step it up Sprint!!!
[EVO 4G General] :
Sprint average 3G speeds 600kbps to 1400kbps down:

shop.sprint.com/en/stores/popups/compare_data_speeds_popup.shtml
[EVO 4G General] :
also up: 350kbps to 500kbps

yeah, that's at least double their actual network speeds for me
[EVO 4G General] sitlet:
I would LOVE to have 600kbps down right now. I cant get above 100kbps, with it usually being under 50kbps. Even though when I first got the evo in june, i was getting easily 2mbps down and 1.5mbps up consistently.
[EVO 4G General] jblazea50:
I have download speed issues, not upload.