yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] mattykinsx:
Well there's a couple reasons why they wont admit it and that includes the fact that most customers will switch if they hear that.

I've personally spoke to multiple knowledgeable technicians whom have acknowledged that they are over capacity plus if you ever test it you'll see that this is the case.

I think this issue is two fold.

One, its over capacity in some areas causing slow data issues and two they are upgrading the network to make it support more users and so forth which is causing low network performance.

Ann arbor for example was in the same situation as my area and now their slowest speeds (when I was there during the day) was 2000kbit/sec

Sprint just has to fix the issue because its been going on for us for six weeks and some for three months.

There's no doubt they are though.

They CANNOT afford any negative news at this point.
[EVO 4G General] blakeboys:
I believe you, I live in a small town, .02 square miles in the country. The sprint tower is about 3miles away farther in the country n the only life around is wildlife (see the hog avatar ;) ) n the turnpike. I average 2mbps on 3g. So what yours saying sounds correct.
[EVO 4G General] clark44:
I only get .2 mb download. Its the chiteist service ever in ny opinion. Im in the detroit distcrict. Right by wayne state but no 4g. Anyone know some hacks?
[EVO 4G General] brownhornet:
Im still waiting on VZW themselves to say theyre going to start capping this summer. And from what I read about throttling they said itll only affect the top 5% of data hogs.
[EVO 4G General] clark44:
Im planning on switching to verizon. I hope thats not true
[EVO 4G General] mattykinsx:
It scares me that there could be a thread this big about this subject that's been around for two months and two days and you can't read one damn thing.

Couple comments:

They say that it will only affect "the top 5% of data hogs" because it makes you feel all warm and fuzzy inside. [Unless you consider yourself apart of that 5%]

The fact is, it's very likely that if you use a consistent amount of data...it WILL affect you.

Moreover, if you have any concept of how our economy works, you should never give money to a company that is encouraging the raping of customers.

Look folks, I know that the companies try to convince you that data costs more and blah blah blah but the fact is bandwidth is cheaper now than ever and everyday....JUST LIKE ALL TECHNOLOGY...it gets faster and cheaper.

Knowingly and willingly giving companies money that, instead of just maintaining and upgrading their networks, pockets the money and ****s the customers is a good way to encourage more of that behavior.

"Give an inch, take a mile"

While I would never suggest that Sprint is saintly, and if you happen to live in the certain areas with the data issues [and I do] it can be very dissatisfying....it's only a temporary situation.

Albeit one that is going on for longer than it seems it should.

Sprint is the only company that doesn't throttle or cap data for phones.

They've also stood up against the At&t/T-mobile deal that would NO QUESTION completely eliminate a low cost carrier and **** customers even more.

While of course their motives aren't necessarily for the betterment of man kind, it's a lot better than what the others are doing.

I know this whole post to be futile as people are so stupid they will allow us to go into a situation where unlimited data is a thing of the past, but I prefer to do what is best for all consumers, including myself.
[EVO 4G General] dynamicpda:
##3282# fixed my slow 3G problem

I was suffering ~50 kbps down speeds for at least a month now and was convinced that I was having the network problem being described here.

Don't know why it took so long, but I had to keep revisiting the issue every few days online until I stumbled upon the ##3282# restore suggestion.

It worked!!

I had been doing a speedtest every days for weeks and looked at the sub 1x result with sadness.

After the ##3282# restore, boom! 1mbps again.

I've seen some skepticism in the threads about this solution--try it before you dismiss it and resigning yourself to waiting for sprint to fix the network.

The method is found here in the second post to this thread:

http://xdaforums.com/showthread.php?p=12550358#post12550358

There's a mention to ##3282# in this thread, but it suggests that you instead check the EVDO setting and make it "automatic". I did the restore first and then found it automatic when i went back into 3282.

Good luck!
[EVO 4G General] mattykinsx:
I understand you're trying to help but it just sounds like your issue WAS phone specific.

The slow speeds I get the other 4 phones on my account and my friends phones get too.

And when I go to Ann Arbor [about 20 miles away] my speeds are 2 mbit / second.

It's not phone specific, at least for me.
[EVO 4G General] dynamicpda:
I'm just suggesting that people try this solution -- to see if it is phone specific -- before concluding it is network specific. The name of the thread is "data speeds, wtf?"

You're on the ball and tried this solution but I didn't even know about it, thinking for almost two months that my local network was messed up. I hope Sprint sorts out your network problems soon.
[EVO 4G General] mattykinsx:
Yeah I'm sure it'll be fixed soon enough.

If the speeds are as fast as they are in Ann arbor now that they fixed it there I will gladly take my 50% bill reduction and six weeks of this crappy service.

2mbit / sec on 3g? Yesplz
[EVO 4G General] brownhornet:
Yea, and sprint SAYS data is unlimited.. when its very limited on actually being able to use it due to poor speed. I'm guessing you dont have to worry much about giving people unlimited data when folks can only get 300 kb/s downloads. So with that said, I dont CARE that they are unlimited anymore. And I still believe they throttle regardless of what they say. At THIS point, VZW is simply a better option than Sprint. IF they do cap, which they've said that they wont.. and most likely now than before wont due to the fact that they're in direct competition with AT&T who does cap.. ill worry about that then. I'm not going to keep paying almost $100 a month for service thats barely useable.

As far as pocketing the money and not upgrading the network, you must be talking about Sprint because you surely cant be talking about VZW on that front. There isnt a company out that makes more upgrades and has better maintenance on their network in the US than they do. Seems to me that Sprint is actually the worst when it comes to this. How many telecom companies do you know that have installed high speed fiber to their network over the past 5 years?
[EVO 4G General] mattykinsx:
It would be amazing if people would stop making these comments as if the network issue is going to be permanent when we have proof its been fixed in some areas and logic obviously leads us to the fact that it will be fixed.

Considering that Verizon has DOUBLE the customers of Sprint and TRIPLE that of T-mobile, you're damn right they better be spending the most.

But limiting data and throttling is a scam, especially now a days, and if you don't think it is this conversation is over because....jesus...

I never, ever, ever said that Sprint was saint.

In fact, if you read the post, I said they weren't.

But the fact is Verizon has over a 100 million subscribers all paying at a higher cost than T-mobile AND Sprint.

Verizon has 20 million subscribers more than both of those companies put together.

THERE IS ABSOLUTELY POSITIVELY NO EXCUSE FOR THEIR NETWORK NOT TO ABSOLUTELY AMAZING IN COMPARISON WITH UNLIMITED DATA AND UNTROTTLED DATA.

No excuse.

And it's not.

Is it better? In some instances.

Is it "absolutely amazing in comparison", no.
[EVO 4G General] swaze:
Better for you maybe, but I get awesome 3g and 4g in Baltimore and have zero complaints. To each his own.

Sent from my HTC Evo running CM7
[EVO 4G General] Product F(RED):
It's been going on since January for me. It's going to be 4 months soon. 4/24 = 1/6 of my contract with useless data speeds. The most I've been doing with this slow data is using the Engadget app and the Facebook app. I can't stream YouTube or anything else at a decent speed. I can't download any large files. I can't tether (even if I paid for tethering, speeds would be ****). I didn't get phone calls and text messages for a week. I still don't get any email, and if I try to send any it gets stuck in the Outbox. You tell me how this makes sense:

If I'm paying $200 above my data plan for the term of my contract for non-existent "Premium Data" (that's equivalent to buying my Evo TWICE, not to mention I now have to pay it for any phone), when the fee is really, according to this man, ensuring network quality control, then why is the network ****? I don't mean to sound all high and mighty, but I live in New York City, and in terms of cell phone companies, that is a major strategic location! How do they let this happen? It's not like it's isolated either. It's everywhere, in every borough. I just haven't tested it in the city yet. And if it works in the city, then there is no WAY they're not throttling everywhere else to support the city. This is such bull****.
[EVO 4G General] :
What people are failing to understand is that there is limited spectrum available. You can make your network backbone 1000TBps and it won't matter if there isn't bandwidth available through the air or you have a ****ty high frequency like Clear/Sprint does. The physical limitation of over the air bandwidth would be why companies throttle.
[EVO 4G General] Darkmx2000:
I got that last night then it started working again i dont know what happened but i was pissed to.
[EVO 4G General] mattykinsx:
Yeah but there's two kinds of throttling:

1) Throttling speeds to reduce inconsistency in speeds [which makes the network useless] ...that would be something like saying "well xy is capable of speeds of 50 mbit/s but the connection is unstable so we cap it at 40]

There's nothing wrong with that, it tends to be a requirement of network technologies.

The other throttling we talk about is:

2) Capping certain people's bandwidth speeds because they use their unlimited data. [Verizon and T-mobile do this] (and no, I don't want to hear that they promise it's only for the "top 5%" of customers, congrats on believing their lie to make you feel all warm and fuzzy)
[EVO 4G General] Product F(RED):
Let me put it this way. When I first got my Evo and speeds were awesome, I used to use around 1 GB of data every month. Now I use 300-400 MB (which I still don't understand since all I do is go on Engadget and Facebook).
[EVO 4G General] mattykinsx:
Alright.... ?

Your data has been bad..so has mine.

I barely use ANY at all...I just Wifi whenever possible.

Sucks.

But that's not throttling, just crappy network.

Sprint's been upgrading their network.

Like I said, can't wait til it's fixed because I'll take 2mbit/s on 3g.

I won't even care about 4g. Why waste the extra battery? It's just a phone.
[EVO 4G General] Product F(RED):
I know what throttling is. I'm saying that I believe they're doing it. I've been on this issue for the past 2 months going back and forth with Ticket Support and they're not even working on the towers. They told me that.
[EVO 4G General] mattykinsx:
Sorry I'm in complete disagreement with you on that.

Throttling at 50kb/s OR LESS?

Yeah, don't think so. Christ, 1xRTT is faster than that...144kb/s.

I actually get better speeds right now with 1xRTT than I do 3g.

Also couple things...

We KNOW they are working on the towers.

http://newsroom.sprint.com/press_kits.cfm?presskit_id=19

There's no disputing that.

Also the fact that the closest major city area to mine...Ann Arbor Michigan...was having this exact same issue. [I frequent there].

Literally exact. Same speeds, same ping, same everything.

Now, and I've been there 3 times since, the speeds are 2mb/s down or higher.
[EVO 4G General] Jjday7:
Data speeds are a joke at this point. I even have the govenor removed and I am still crawling at around 400down and 100 up if I am lucky. Random times of the day I will see 1400 down but that is very random and not very consistent. Sprint has to be throttling the data. I have full coverage 4g and can't even get 3g to work correct. I find it ironic that the new sprint commercial specifically points out no throttling and no caps on speed. What a joke.
[EVO 4G General] Product F(RED):
No, no I'm not saying throttle at 50 kbps or less. Most of the time now, I can hit up to 300 kbps tops. I believe they do throttle in areas where you can get speeds up to and around 500 kbps because of capacity issues. I think the places where it's really slow is where they don't throttle because the capacity issue itself is already slowing down the network.

Also, the tower by my house sometimes jumps to 1x data (I'm on CM7 so it shows, but you can check with an app called "Network Info II").
[EVO 4G General] mattykinsx:
You're kidding right?

You DO realize that 3g and 4g are completely different right?

Just because 4g is down doesn't mean 3g is and the opposite is true.

I mean...no offence... if you're going to make claims about throttling maybe you should at least be a LITTLE educated on the subject matter.

I use CM7 to, and I know, my 1x is faster than 3g 90% of the time during the last 6 weeks.

What I think, and everything seems to support, is that the network is just overloaded.

It has too many users and not enough bandwidth.

While Sprint DID gain users last year, and that does account for part of it...you have to think about the fact that the Evo was the third highest selling phone in the states.

That means that people that were running little flip phones and such moved to the Evo.

They obviously use more data and thus the constant drain on the network.

There's [obviously] no throttling going on in Ann Arbor now that they've fixed the issue either.

And I really don't see any evidence that there is any on purpose throttling anywhere else.

Also, as Jjday7 pointed out, they are doing commercials being very clear about not throttling and such.

Let's not be silly here, if they're lying people would point it out.

They would sue.

And all the other carriers would jump all over it.
[EVO 4G General] Product F(RED):
Server was overcapacity so I couldn't post this before, but to the dude who linked me to that Sprint press release about upgrading base stations. Sprint sucks at photoshop; they haven't done anything yet:
[EVO 4G General] Jjday7:
Thanks for the teaching. I actually know the difference and I am aware that 4g is through clear. I was stating my opinion on the matter because I am plagued by horrible 3g speeds. How sad is it that I can't get even the most basic part of the service through sprint. There are people on non 4g phones that are getting less than dial up speeds on their phones. If sprint is not throttling, can you tell me the reason why I can't get more than 30kdown and 10up at 2am in the morn. I try speed tests online and through the app and they are always horrible. I've even done test at peak times of the day and still getting real low numbers. Now the next argument will be that I am trying at peak times and thats when there is strain on the network. If that's a fact then why is it when I try to load things on my phone around midnight, I am still crawling at low speeds. Is there a rush at that time of the day where everyone is surfing in my area. I Think Not.

I know you will probably say well why don't you leave sprint. I would be glad too if you would like to paypal the cancellation fee to me. I am ready with the email address if you need it. I will not be entertaining a e-penis battle so this is the last response from me regarding the matter. We have a huge thread that obviously shows there is a problem on sprints end. If you know so much about 3g 4g, can you tell us why the speeds have dropped so badly. Really I need to know...
[EVO 4G General] crabjoe:
Actually, just like they can increase the back haul, they can reuse the same spectrum by installing more towers... They don't like to do it because it's not as cost effective. It's easier and cheaper to run more spectrum on existing towers then it is to put more towers up.
[EVO 4G General] mattykinsx:
It's not just that 4g is through clear but it is a completely different piece of technology.

Much like data and voice are completely different [and thus one can be down while the other is fine]

The reason you are having the speed issues are the same reasons that I am and everyone else in this thread.

Overloaded network.

I'm in love with this idea that you people honestly think that Sprint is "throttling" their 3g at speeds slower than 1x.

That is, without a doubt, the most ridiculous claim I have ever heard on these forums.

As far as your ETF, if you've called in the past and reported the issue [which makes a note for it on the account] and you follow up with them multiple times...they will waive the ETF.

The guy I spoke to made a note on my account in case I ever want to cancel for my ETF to be waived.

They have to wave it.

Data is apart of your contract and if they don't provide acceptable usage then they violate the contract.

You just have to be firm and persistent.

I've also received $100 off my bill since this issue has been going on for 6 weeks in my case.
[EVO 4G General] DarkManX4lf:
My 3g speeds are still horrible....at a place where i used to get 100+kBps down...I now get around 10-14kBps down.
[EVO 4G General] Product F(RED):
To the dude who posted the link saying Sprint is upgrading their base stations: That press release was all talk, and the photo of their "work" is one of the worst attempts at a photoshop that I've seen:
[EVO 4G General] 2k4mach:
another great day on sprints now network
[EVO 4G General] mikel719:
Where did you get that 3g icon?
[EVO 4G General] 2k4mach:
slayers cyan theme
[EVO 4G General] mikel719:
Thanks.
[EVO 4G General] kyouko:
That ping is horrible..data throttling shouldn't really affect ping. either that host is far away, you have bad reception, or it's over crowded - like many have eluded to.

It's not like sprint is slowing down data speeds via DDoS attacks ;)
[EVO 4G General] DaRxShadow:
Getting very slow speeds here in northern Indiana too. 10kbps down..7kbps up. This is depressing.
[EVO 4G General] mattykinsx:
That's a good point too.

Throttling wouldnt have a ping as high as people have posted.
[EVO 4G General] 2k4mach:
its overcrowded, doesnt matter what the signal strength is via elixer the speeds are **** until 3-4am then by 9am there back to this.
[EVO 4G General] ScrapSilicon:
yep ..there are Sprint,Boost,Virgin, and MetroPCS (leave any out?) all on the same teat ...uh..network
[EVO 4G General] Nate14:
So the slow data speeds are being chalked up to high volume?
[EVO 4G General] mattykinsx:
High volume / network upgrades / network issues
[EVO 4G General] Nate14:
Isn't that why we pay for our awesome Premium Data? I'm about to call Sprint and rage about my 120 kbps.
[EVO 4G General] mattykinsx:
/sigh

While the amount of time this has been going on is getting a little ridiculous...there's never been a network...anywhere... no matter how much you pay...without issues or outages.

As far as calling Sprint, you should.

You want the account notated and you deserve a partial refund for these issues.

So do it.
[EVO 4G General] Product F(RED):
Yes, according to an official statement from Dwane at Dan Hesse's office, the "Premium Data" is not for 4G and is actually for keeping the network up and running with all the additional smartphones on it. I quoted it a page back and I have the email.

I just sent this to ticket support (I censored the locations in this post):

I was on a bus for the first few times, so that's why the times weren't so far apart. I made sure to run SpeedTest only when the bus stopped though. The rest were on the way home and the last one was in front of my house (where the issue is logged).
[EVO 4G General] Product F(RED):
Woah, totally unrelated, but I'm a Sprint Premier Gold customer, apparently? I was told I don't qualify LOL. I'm on the 1600 Minute Everything Plus Data family plan ($109.99/month base rate):
[EVO 4G General] mattykinsx:
Says we are too.

Doesn't that whole thing change tomorrow?
[EVO 4G General] Product F(RED):
Originally, it just said "Sprint Premier".
[EVO 4G General] mattykinsx:
Probably so sick of hearing emails and phone calls from us they thought it might shut us up :p

I don't know, maybe they're reconsidering the SP changes?
[EVO 4G General] Product F(RED):
Hopefully. It still says in the little popup box that changes are taking place tomorrow. For all we know they could have just set up the system today and threw everyone into Premier Gold until they sort them out tomorrow. Either way, if I don't stay Gold, I'm going to ask for it instead of them crediting me.
[EVO 4G General] Product F(RED):
I think it might have been a false alarm guys. It's back to just saying "Sprint Premier". They were probably testing the system. :(
[EVO 4G General] :
Get your msl number

go to make a phone call

type ##3282#

go to Edit mode

put in your msl number

go to advanced

scroll to the bottom

for HTTP PD Proxy Port - put a zero-0

for HTTP PD Proxy Address - put 0.0.0.0 < zeros and periods

it helped me in Detroit where im seeing .20-.50 max

now im getting .60- .80

dont know why but it helped
[EVO 4G General] zmag:
I am running CM7 RC4 and I was getting horrible 3G speeds.

I flashed my nandroid backup of my stock sense rom. Updated my PRL from 60674 to 60677. Updated my profile. Flashed my nandroid of RC4...

Bingo! These are my results:

(3G Before update): 92 kbps down, 154 up.

(3G After update): 593 down, 440 up.

And 4G went up also, but my main concern was 3G. So to anyone who says updating has nothing to do with fixing speed, I suggest trying it first. Worked like a charm for me. :)
[EVO 4G General] sitlet:
You're a little late on this, and no, it doesnt work for most of us.
[EVO 4G General] Product F(RED):
It still just says "Sprint Premier" instead of "Gold" or "Silver" for me again. Guess they're changing it later today?
[EVO 4G General] aimbdd:
mine as well, but it shows an upgrade date of two years not one anymore on the website.
[EVO 4G General] Product F(RED):
Here's an interesting question: As of today, the Airave on my account is "eligible for an upgrade" (as in $150 off a phone price). I don't really use the Airave since my internet connection is slow as hell, but it didn't cost me anything and has no monthly charges. Is there a way I can use that Airave upgrade on my primary line (my Evo)?
[EVO 4G General] mattykinsx:
Don't know that answer but you should try at best buy or something as they're less likely to realize a difference.
[EVO 4G General] Hrshycro:
Currently driving thru the middle of nowhere, Oregon.

Flashed a sense rom

Flashed a verizon prl

Flashed back to miui

Connects to sprint data/server

3G until just now when it switched to 1x over the blues mts.

3G has been 1500/900 most of the way.

1x is 300/200 now.

What the ****, sprint? I don't even get these speeds on 3G at home...I'm in the middle of no where!!!
[EVO 4G General] NYCguy2020:
Yup,Verizon's 3G kicks some serious azz.God,i f*#$ing hate you sprint!
[EVO 4G General] gpz1100:
What link are you checking this at?
[EVO 4G General] Hrshycro:
Ours has said that for months. Doesn't work when you go and try to upgrade that line. Or didn't for me...

All 3 of our lines have said $150 for a couple of months now...I wonder what they'll say after today. Might check now...but driving 70...but already burning CDs on my mbp, so might as well check my sprint account, too. ;)
[EVO 4G General] mattykinsx:
Verizon's 3g COVERAGE might "kick some serious azz" but most bandwidth tests done nationwide usually put Verizon in the bottom tier.
[EVO 4G General] Hrshycro:
I don't think its Verizon's data, though...

Connects to sprints IP.