yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] Product F(RED):
You know technically since using the Verizon PRL only requires your MSL, which Sprint gives you themselves, you can show them the speed difference between Verizon and Sprint in the same areas. It doesn't require root since you apply it with the built in EPST app.
[EVO 4G General] CheesyNutz:
just got a phone call from Sprint they are going to call back in a hour when im home and run some test with me to see if they can help with my problems ill post what i fined out
[EVO 4G General] Product F(RED):
They're going to make you dial ##33284# and read them information on the tower from the EVDO Engineering menu. Then they'll make you run Speed Test and read them the results.
[EVO 4G General] jblazea50:
Yup, that's true. They called me on Monday asked for some speed test results. The guy said my 3G speeds were slow and would get back to me. Nothing as of today.

I did get a call today from Lori Kohler. She said that someone called and talked to me yesterday. It was noted that the issue (3G speed) was resolved. I told her no one called me yesterday and my issue isn't resolved. She was upset that the tech guy marked it as resolved and closed the case number. She is going to open the case again and have someone call me today. But no one called yet.
[EVO 4G General] gpz1100:
jblazea50, typical sprint! At least a ticket actually got created. With my airave issue, the rep took all my information, but never entered it, or submitted. Followed up 3 days later to find out no ticket existed - back to square one.
[EVO 4G General] Product F(RED):
You know, even if they were to magically waive our ETFs and let us go, it still costs money to go to another carrier. There are still phones to replace. This really sucks.
[EVO 4G General] skillzo1:
Well the prl update that sprint just released only worked for an hour lol.
[EVO 4G General] gpz1100:
You can update sprint's prl til you're blue in the face, it won't change the towers you're on locally. By definition, it's a Preferred Roaming List. I fail to see how it's even applicable when you're not roaming. In certain areas a competitor's prl may help, but not always.
[EVO 4G General] CheesyNutz:
ok got off the phone with "advance" tech guy i did the test gave him the info and he said everything is green on his end . i think asked him what my data signal strength should be he said it should be between 75 and 85% all the time with little change i told him about the elixir app. And told him my data signal is between 29 and 39% . he asked me to hold came back 5 mins later and told me they are sending me out a NEW evo and thanked me for the new app :P he then told me i was the 6th person today from my area that has been replaced for data signal

evo's are on back order so i should have it in about 3 - 5 days .. sad really other than the data that's the only BIG issues i have had with my evo
[EVO 4G General] :
just did a speed test near where I work, nowhere near the edge of best 3g data coverage, and got 5kbps down and 17kbps up! latency 170ms.
[EVO 4G General] Product F(RED):
Wtf I got a brand new white one 2 months ago after fighting for it for a month. They should offer us something for our trouble.
[EVO 4G General] CheesyNutz:
i agree

i was shocked when he came back and told me that .
[EVO 4G General] Product F(RED):
But I doubt it's the phone. In my campus right now I'm standing on 90% signal and I get like 600 down, 50 up. It does go really low at times but still.
[EVO 4G General] :
if the etf is waived, a used evo should get you enough money on craigslist to afford a tmobile android phone on contract
[EVO 4G General] erik077:
Forgive me but I don't believe in those test anymore. at this point does not make a difference is it mobile phone or any other connection. Example... tested my speed couple days ago... WHAT ???
[EVO 4G General] Product F(RED):
I'm on a family plan. 1 evo, 3 intercepts. The intercepts aren't worth ****. On top of that, its my dad who manages the account. He's more concerned about my academics than my phone. He's sick of hearing me talk about Sprint and my Evo. its like a never-ending story for him. And in terms of the issue, it is for me too.
[EVO 4G General] GatoEnFuego:
He might have a point about focusing on academics... phones are just stupid phones. In the grand scheme of things, get a good education and in a "few" years when everyone is on 100MB/s wireless connections, blah, blah, blah it'll all seem trivial.
[EVO 4G General] :
yeah it actually does make a difference because we are talking about a wireless network that sucks and is really difficult to diagnose, not your screenshot of comcast which is wired and completely different. every once in a while you get a strange test, but an average of tests is definitely representative of the speed. there could be a flash loading error that causes a stutter in the analysis on a pc. it takes averages of bandwidth (packets) over time and if it has a problem one of the times or gets a good latency/ping and then as it is downloading the latency changes, there could be inaccuracies in the results. consistently bad speed tests and consistently bad web page loading, market downloading, etc. is no good. sorry I don't mean to sound angry at you, it's the 3g network im angry with.
[EVO 4G General] :
at that point in time sprint will finally have fixed 3G speeds.
[EVO 4G General] Product F(RED):
No I agree. Ill always be tinkering with my phone, and that's fine. But I shouldn't have to do sprint's job by reporting tower data to them. There's an issue. It's on their hands to fix it, not mine. I don't care how they do it. I just want to know its being taken care of and when it's fixed. Because like you said there are bigger things to worry about.
[EVO 4G General] Hrshycro:
Just in time for the nation's first 5G network rollout, with Sprint behind the tower. ;)
[EVO 4G General] erik077:
Well I never had even close result off mobile speed test. Where is awerage between 10 different test that they are not even close to each other ? Try run same test by that speedtest app and then via browser. Chose same location, and see it for yourself. Use it from same spot connected to same tower and you will be suprised how huge differences are. I just give example because I said ANY NETWORK (in ANY part wireless and broadband are both included), and yes they all are un-accurate. I wont be surprised if is on purpose. Speedtest are story made to sell products, if you doubt try download something via your "4G" see how your speed drops every second... In begging of download you will have great results which will came to the worst at end, and after that happen give me your "average".
[EVO 4G General] Product F(RED):
Dude, you have absolutely no idea what you're talking about. Personal experience doesn't apply to everyone. Try mobilespeedtest.com from your phone's browser.
[EVO 4G General] :
okay so... i think these fast speeds youre seeing that then become slower... no... that's not happening. im sure the program works something like this:

2000kb file is ready on server...

you press test...

test starts... 1 second later you are calculated as having 2000kbps (2000kbps on the way divided by time elapsed)

at approximately that same consistent terrible tower speed youre, 2 seconds later you are calculated as having 1000kbps (2000kbps on the way divided by time elapsed)

after ten seconds you are shown as having your true speed (which has been your speed the whole time) of 2000kbps divided by ten seconds = 200kbps.

the app is a little jittery as the network speed changes but it basically works like what you just read.

sometimes the needle goes up instead of down if your speed is significantly good to the point that an additional packet or set amount of data is requested/downloaded
[EVO 4G General] Product F(RED):
Data by my house seems fixed for now, but the same thing happened other times and it seemed fix but then went back down the ****ter. I get 600-900 kbps down right now from my house, but it doesn't matter since I use wifi. My concern is that most places I go, data is slow and in other places it's fast as hell. For example, literally 3 blocks from my house, I get 2 Mbps down, and in the cafeteria in my college I get 2.4 Mbps down. Yet everywhere else I get 20-500 kbps down.
[EVO 4G General] CheesyNutz:
this is my whole problem when im at home im on my network all the time its when im out in the field for work my data speeds are sucks worse that a cheap Bangkok whore :D:(
[EVO 4G General] Hrshycro:
My problem, too! I don't always use wifi at my house, but sometimes I do, and I want my phone to work with tethering when I go down the street to visit my grandma.

Every 3rd tower here seems to have perfect 1m upload, but only every, 15th tower has down faster than 100...usually about 400-600.

Now that I've been using the verizon prl, but still connected to sprint's server...and we know they do throttle speeds...their QoS settings got ****ed up nationwide and they aren't in a hurry to fix them because not that many people are smart enough to notice, so they'll handling it on a person by person, tower by tower bases.

We all need to email consumerist, though! Then maybe lifehacker will do a post about making sure you're getting what you're actually paying for, ect. :)
[EVO 4G General] Product F(RED):
I agree totally. Although Consumerist never posted my other story about Sprint because they already have a very similar one up, they did reply a few times to check up. And it was Sprint-related too. I think we should all send an email and link to this thread any other recent threads about this issue. I'm going to do it. Who's with me?
[EVO 4G General] Hrshycro:
I agree!

I also have a pretty good theory about sprint's data and how they throttle them, but ill post it later.
[EVO 4G General] :
im getting ready to receive a call from a technician about this and am curious what hardware versions you guys with problems or without problems (please specify) have.

I had a launch day HW002 evo and because of a screen issue they sent me a refurbished HW003 evo, which is actually when i started noticing most of the problems.
[EVO 4G General] Product F(RED):
It's not an issue with the phone itself. Don't let them tell you it is because they're trying to hide the issue. Only one person I spoke to admitted to a nationwide voicemail issue. Nobody else admitted to a general data issue.
[EVO 4G General] :
I know theres definitely an issue on their end, just curious about hardware versions.
[EVO 4G General] sitlet:
Yea definitely not a phone issue. I've had the phone replaced by sprint 5 times since november, hardware versions 2, 3, and 4. All have the same problem. And every single phone connected fine with 3g to my airave, and with the verizon prl, so that proves its not a problem with the 3g radio in the phone, but with sprints network.
[EVO 4G General] tmwilsoniv:
Well come on man, out with it!

We're waiting with bated breath.
[EVO 4G General] 2k4mach:
i have a 003 and im awaiting a call from a tech as well.

This is not a phone issue, my wifes Epic and daughters evo shift both have the same slow data speeds as my evo does.
[EVO 4G General] :
got my call from sprint as scheduled. spoke to someone named Lance from "offline support." he allowed me to explain the issue in detail. he then told me he would like to call me back on another phone so we could do some testing. i borrowed another phone and he called me right away, while i left the evo connected to his call. once he had me on the other line he may have hung up the call with my evo right away. had me type ##DEBUG# and read him evdo engineering values (since i was on evdo/3g) for Active Set Pilot PN (240), Rx Signal Strength (92), and Rx Power (-85.50 dbm). he then had me go on my phone's browser to "a specific speed testing site." went to dslreports.com/mspeed and if the test says it needs to use a different packet (it did) to choose 1MB (i did). he asked for the latency result (0.521s) and result of the test (281kbit/sec). he then said he is concerned because that is a low speed. he said 3g speeds should be average of 600kbps to 1.1mbps or 1.2mbps. he then, regarding 4g, said im not in what clear considers best coverage. i said i was, that both the sprint and clear maps show a strange spiral of signal in my area. he said the clear technician map he was looking at didnt show that, although he didnt seem too insistant. he did tell me there was one tower to the north and another to the northwest that was blocked by what appeared to be a church (this could be true, also a tall hospital nearby). i told him i wasnt concerned with 4g right now, that i just wanted to figure out why the 3g was so slow first. he said thats fine, and for the heck of it asked if he thought it could be a handset problem. he asked how many bars were showing on the phone and i told him all of them, he said in a situation like this it could only be the phone or tower, but he was concerned with the numbers i told him from the debug menu. he said he definitely wants to get someone to go look at the tower and see if there could be an issue. ticket remains open, will call back in a business day or two.

what is Active Set Pilot PN?

what are your Rx Signal Strength and Rx Power?
[EVO 4G General] cocaineblunts:
im in concord california

signal strength is between -87 and -93dBm

i always have 1 - 2 bars

on 3G

i get about .97 down
[EVO 4G General] Product F(RED):
If anyone is on one of Myn's ROMs, flash the Data Governor removal mod to see if it makes a difference. I doubt it will since the throttling, if there is any, is probably on their end, it's worth a shot.
[EVO 4G General] david914:
So after countless calls to technical support and emails to Dan@sprint.com I get the answer I was looking for Sprint to finally admit. Krissy from Dan's office admitted to a nationwide outage, I was like oh you don't say lol.
[EVO 4G General] Product F(RED):
^FINALLY

Now where's my compensation?
[EVO 4G General] Hrshycro:
I have a launch day 0002 evo, but its not the phone, because with the verizon prl, it works perfectly, just like it used to!
[EVO 4G General] :
somebody at consumerist needs to know this. if i were you id document all the symptoms you experienced, names and email addresses, and what people said. tell consumerist, slashdot, any tech news source that will listen and understand.
[EVO 4G General] GrimReaper24:
Data speeds were insanly slow I have a funny feeling i was being throttled even my wifes rumor was slow on the 3g net cause a buddy of mine that live right next door his evo got excellent 3g speeds. Funny thing is I called tech support right they had me doo all the updates and everything that i already did and when i explaned to him that my 3g was stalling like i was being throttled he grew silent then told me I should go to a repair center to have my phone looked at I was like why is mine and my wifes phone sluggish when a few days back they were fine. Well 6hrs later after the call my net speeds came back no stall weird tho. My data usage is 8gigs on my account. Think tech dude fixed it or there is something going on with there towers every where I heard sprint sold all there towers to make way for 4g so there having issues with there towers all over..
[EVO 4G General] Product F(RED):
Maybe they're testing throttling on us because they're considering it. Every other carrier is limiting data in some way.
[EVO 4G General] :
sprint sold nearly all its towers in 2008 to towerco and they lease from towerco. also leasing 4g towers/service from clear. hmm. maybe they should have kept their towers, especially since theyre supposedly going to a unfied 3g/4g tower system.
[EVO 4G General] skillzo1:
Quick question...who is dan@sprint?
[EVO 4G General] NYCguy2020:
I believe it's Dan Hesse's email.i could be wrong though.
[EVO 4G General] Product F(RED):
dan@sprint.com is Dan Hesse's email and it's handled by his personal staff. There are 3 that I've spoken to and 2 that I know the names of: Tia and Lakita. You should use that email address only if there's a serious issue and/or you've tried customer service and they haven't done anything. They'll call you if you include your name and number.
[EVO 4G General] Wire P. Snyder:
El paso tx here. Just got off the phone with Sprint there is a 3g outage in my area. Its been off and on since the 25th of Feb. I would highly suggest anybody having network issues call and make a complaint. Not sure if its nation wide but is like to know if anyone else in the states is having issues. Only thing I can't seem to use is pandora and you tube. Let get some feed back. :-)
[EVO 4G General] :
dan hesse being the CEO of sprint
[EVO 4G General] CheesyNutz:
Keisha L is another i talked to her and she was very nice and helpful
[EVO 4G General] david914:
Compensation will come only if they "fix" the issue. Make sure you have them put a refund for 3g in your notes. Then call back and have a different person confirm such notes.
[EVO 4G General] skillzo1:
Just sent danny boy an email with my issues and contact info....lets see if he gets back to me.
[EVO 4G General] david914:
I specifically mentioned in the email to Dan I wanted to be contacted after 3pm eastern time... I received my call at almost 4
[EVO 4G General] Product F(RED):
Not to play devil's advocate, but sometimes they're busy.
[EVO 4G General] JayStation3:
Houston TX here and I just got off the phone with CS over at Sprint...and they told me the same thing...lol... I think there is something fishy going on here... A nation wide 3G outage? Hmmm, yet everyone else is still up and running... yeah okay...lol... not buying it for one minute. Big 'ol corporate Sprint wasn't smart enough to figure this out?? yeah sure... I wish they would just fix it...or pay some one to do it for them :|
[EVO 4G General] sultan.of.swing:
You said after 3, what's the issue?
[EVO 4G General] m4xwellmurd3r:
I'm inaz. In avondale in my house I'm getting about 600-800k but in Phoenix at work I'm getting 1.2 to 1.7mbps upload at home is 80-100k and something like 500+

Is this pretty much the norm or g.mould it be higher? I know when Im outside and going to areas with a bit more population in avondale I get roughly 800+

Home I don't care much since I run pure wifi but I want more when I'm not home

Sent from my (insert daily ROM name here) Evo 4g
[EVO 4G General] Product F(RED):
It seems to be mostly fixed in my area, I think. I get anywhere from 300 kbps to 1.9 Mb within blocks of my house. I'd rather it uniform everywhere I go. I mean, that's never going to happen on any network, but they should try.
[EVO 4G General] jblazea50:
Funny, my 3G speed is around 700-1500 kbps ONLY between 12am-8am. However, between 8am-12am, it's less than 200 kbps. So pretty much during normal times, data is useless.

Sprint needs to get their **** together.
[EVO 4G General] Tower1972:
For 1. What the hell are you,12?

2. The tech stole your sense?

Is this post real lol. I think I lost IQ points just reading it
[EVO 4G General] Wire P. Snyder:
Data Speeds With Sprint are Horrible!!!!!!!!!!!!!!!!!

El Paso, Texas ( Far East Side). According to the sprint coverage map I should have perfect service. (Yet I don't). Just preformed A speed Test Just as I am typing this...

294 ms Ping

Download 0.16Mbps

Upload 0.07Mbps

I would really like to Know what the hell I'm paying $100 for? Service Has Been beyond usable for several days.

Another Test for good measure

Ping 577 ms

Download 0.06Mbps

Upload 0.05Mbps

Even Worse this Time.

Let's run on one on my ****ty ass AT&T DSL from my computer

Ping 60 ms

Download 5.12 Mb/s

Upload 0.37 Mb/s

I mean to start harassing Sprint tomorrow morning. I'll be damned if they're going to rob me blind for this kinda service. Hopeful I can get a credit to my account (as that seems to be the only viable way to compensate for my suffering) I would suggest to you my fellow sprint brothers and sisters to do the same. Don't let sprint walk away with your hard earned money and leave you with this.

One more test only this time Ill tether my computer through my phone and run the test trough my Firefox browser. Wow that took quite a while but the results are in.

Ping 416 ms

Download .21 Mb/s

Upload 0.01

Also My browser said I was closest to Wichita, Kansas While Tethered to my phone

Lets Get some details Results in here. At any rate best of luck to everyone out there.:D:D:D
[EVO 4G General] a1platnum:
ROTFLMFAO, Blitz good one.

Swyped from my HTC Supersonic: EVO 4G
[EVO 4G General] Android 17:
I also have well over 200, but I've been running adfree. Should I stop running it and see if that works?

I wonder if I could implement this some other way.
[EVO 4G General] JasonK75:
Daaammmnn! That is a lot! Are you sure you went into the right file in root explorer? I only had one line to edit. If you did go to the right place and there are that many I'm not sure what to tell you. I think I would delete them all, but that is just me. ;)

It's all good, we were all new at one point. I just switched over to MIUI from Cyan 7 and I had to ask some pretty noob questions to get my footing on a completely foreign (no pun intended) ROM.

Heck no! I get that problem on AOSP ROMs too. :( Last week when I was doing speed test on CM 7 Nightlies I was getting a average of .28 down. On MIUI I'm getting an average of .57 down. I going to test out the speeds after changing to 0.0.0.0 to see if I see any kind of improvement.
[EVO 4G General] amirborna:
How can I call sprint and complain? It seems everytime I complain it ends up being a "go to your sprint store and get your phone checked out" or "Everything on our end is fine!"
[EVO 4G General] Dan330:
hi blitzpwnage...

you might want to see this thread. it might be about you.

http://xdaforums.com/showthread.php?t=924769
[EVO 4G General] Dan330:
follow the .. maybe related discussion here:

http://xdaforums.com/showthread.php?t=924769
[EVO 4G General] aimbdd:
such an epic senseless thread ;)

On another note... i am getting 1k up 600 down.
[EVO 4G General] JasonK75:
Changing it to 0.0.0.0 worked for me! Finally I have 3G speeds back!! :D

Average down is now 1.02; root explorer was the best $3.92 I have spent in a while!
[EVO 4G General] tomh1979:
Root explorer is well worth the money.

swyped from my gingerbread'd Evo 4G
[EVO 4G General] Tower1972:
I stand corrected and offer my apology for my comments a few pages back. I dont really read every thread and had no idea the comments were from another thread entirely.
[EVO 4G General] goodr189:
EVERYONE having 3g speed issues, please download the Signal Strength Widget from the market and place it on your screen. Does it say you are on 3g? I had a bug where my phone was saying it was on 3g however the widget reported I was on 2g. Speed tests showed I was getting 900ish ping and horrible download speeds. (50-100)

To fix this, download MSL reader and plug in ##3282#

Enter Edit Mode and input MSL code

Go to EVDO

Change the Preferred Mode to Automatic

Restart!
[EVO 4G General] Dan330:
that sounds interesting..

got the widget.. it is says.. -89dbm and Ev. but I have not changed a thing.

my speeds today.. are great!!

used to be below 200kb down...

now.. 800-1.2mb down

network is doing great for the first time at work!!! somethings in the air...
[EVO 4G General] goodr189:
Ev = 3g :)
[EVO 4G General] 2k4mach:
My speeds have been pure **** the past week. Today they seem to be back to normal.

Sent from the moon
[EVO 4G General] GatoEnFuego:
Lately everyone has been using the lack of new exciting phones or the change to the upgrade policy as reasons to leave Sprint...

This 3g data speed issue is a god damned deal breaker!!!

All I want to do is stream some Pandora or Shoutcast to help burn the 9 hour days at work and when that simple concept is broken, then this entire service is utterly useless.

Dear Sprint,

Fix your ****ty network and stop hiding behind inconsistent and lame excuses.
[EVO 4G General] BrianDigital:
not for me it does not AOSP does not tell you have 3g when you do not. before the snowwtorm up here I was pulling 1.2mbps download on cm6
[EVO 4G General] lehalter:
I have had really bad strength for over a week now. I have done every trick in every thread and it is still bad. I think something is up with Sprint. I am in Mesa, Arizona right now.