yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] mutepoint:
I wasn't naming names. Thanks for the clarification, and yes I know about your current economic circumstance. I know that your situation will change when you graduate and find employment. So if just having a better phone makes you the primary on the account -

why not cancel and go with someone else (your dad is paying). My son has had better phones than me at various times, but I'm the one who is Gold Premier and has control of the account. My other family members have no authority to make any changes - even to thier own phones.

So this is where the confusion set in. You have a really great and supportive dad - to let you have the control/primary on you account. I'm too greedy to relinquish that - I want my yearly upgrade and absolute control over the account.

Anyway I did mention that your gripes were legitimate... I just didn't think you were in a position to negotiate with Sprint. Consider me schooled.
[EVO 4G General] beesneazy:
How do I unsubscribe?
[EVO 4G General] Product F(RED):
It's all good. He has control over it in terms of paying the bill or for example cancelling and moving to someone else. However, we've been with every carrier aside from Verizon (aside from him, I mean) and they all kinda sucked. AT&T was too expensive (we're a family of 5, but we only pay for 4 lines since he has his work phone). We had texting for a while but it was too expensive, and we never had data, so we just had our phones purely as phones. Before that we were with T-Mobile, which wasn't bad except that the service sucked. I guess it's better now.

All in all Sprint is the best bang for the buck, that's how I can summarize it. I'm complaining because I'm not getting what I'm paying for or anywhere near it. That's pretty much how I can summarize it. What I can do with these data speeds is very limited, mostly limited to browsing mobile websites. I don't bother sending MMS because upload speeds are always horrible no matter what. So I mostly text, call, and go on Facebook.

In the mobile app, long-press on the thread and hit Remove From Favorites. On the actual website, in UserCP under the thread title, it says Reply | Unsubscribe.
[EVO 4G General] jasonleb1:
My data speeds have tanked in the last week. They went from 400-500 Kb/s to 60. It's slower than my 3G speeds.
[EVO 4G General] GatoEnFuego:
UPDATE: Over the last 2-3 weeks my speeds have increased to an average of 400-500kbps up from 80kbps. It's good enough for my music to stream skip free, so I'm off the Verizon PRL and happy for the time being. Hope others are getting better speeds as well.
[EVO 4G General] Award Tour:
The sad thing is that people now think that 400-500 kbps is good.
[EVO 4G General] asoong:
LOL - sad but true...
[EVO 4G General] thaprinze:
What's annoying to me is that I try to surf, or stream & everything is insanely slow & shows a 1x connection (took ~1 minute to load the market). Then I figure, ok, I'll go run a speed test using the speedtest.net app. I hit begin & it takes several seconds for the test to run, but before it does, I'm magically back to a 3G signal. The test runs & reports 848k down & 354k up. I go to browse again & suddenly I'm back to 1x. EERGH!!
[EVO 4G General] jblazea50:
Took me like 5 minutes to download couple of MMS pics yesterday. Very frustrating.
[EVO 4G General] Product F(RED):
Just got a call back from the dude I normally talk to. I told him to close the case since I didn't want to be called back every week to be told the same thing (he's required to call every week to check up). There's no point in keeping it up if they say they're fixing it now. I hope, I pray that they fix it everywhere and not just by my house, because I spend more time away from home; that's the point of a cell phone.
[EVO 4G General] CheesyNutz:
hell at this point i would be happy with that i get constant 90 -100 kbps
[EVO 4G General] GatoEnFuego:
i believe i said "good enough"... ;)
[EVO 4G General] mattykinsx:
Award tour will take any opportunity to jump on sprint's **** whenever possible...if you hadn't noticed.
[EVO 4G General] Nate14:
Sprint finally admitted there was a problem with my area, however I was told it was a problem w/ constantly switching from 1x to 3G. She didn't explain why or what was causing the problem but just simply let me out of my contract.
[EVO 4G General] mattykinsx:
It does that switch because the switches are overloaded on 3g so, in order to alleviate that overload, it moves phones down to 1x.
[EVO 4G General] Award Tour:
Of course it has nothing to do with Sprint.

PS: you're in a thread specifically about Sprint's current data problems. Are you lost?
[EVO 4G General] Android 17:
While this is somewhat understandable, it doesn't make it any less bullcrap. I used to get great 3G signal, now I merely get decent signal, which is not so much a complaint as the fact that recently my signal has been dropping to 1x more frequently.

Despite the reasoning for it, it essentially equates to being throttled, and if Sprint doesn't fix this soon, they're going to get a large influx of customers complaining and threatening to leave, and I don't mean us, but the casual consumer.
[EVO 4G General] mattykinsx:
Well lets keep in mind that "throttled" has two meanings.

-Limited due to the network limitations.

-And then the bad throttling that T-Mobile and Verizon does which is limiting because you (God forbid) actually use your unlimited data connection.
[EVO 4G General] Award Tour:
So Sprint's unlimited data is failing to scale. I wonder what's next.
[EVO 4G General] mattykinsx:
I know man I don't get why they even bother coming into work.

God forbid their customer base grow over what their network can handle.

Why can't they be like T-Mobile and have their network be sweet because only five people are using it?

Or is it four now? ;)
[EVO 4G General] Award Tour:
Why don't you compare Verizon or ATT users to Sprint?
[EVO 4G General] Product F(RED):
Wow I just realized that when I asked the guy to credit my account before, he said that they'd do it when the issue is resolved. Today I closed the case, after 4 months of data issues and he never offered to credit my account...What a scumbag...

Oh, and they have the audacity to ask me for my Airave back because I haven't used it in a while because of internet connectivity issues. No one told me, when it was given to me, that not using it for 3 months will cost me $150 (they didn't charge me since I'm now returning it). Wtf is with this company lately?
[EVO 4G General] 2k4mach:
i went to my local store today, they actually told me 100k is really good speed for 3G haha.

and to top it off now all services from 4info arent supported for sprint.
[EVO 4G General] sitlet:
Funny, I JUST got a similar call. They asked how my airave was doing, I told them I havent used it since the day after I got it. He asked why, and I told him three things:

1. I live in an apartment, and since there is no way to block other numbers, other people are using it, which in turn uses MY internet that I pay for.

2. It messes with the GPS on every phone connected to it, which I confirmed with an engineer who worked on making the airave.

3. It uses a LOT of my internet bandwidth, upload speeds especially, enough that I cant watch netflix or any other streaming video when the damn thing was on.

He then told me that since I havent used it in 35 days, that I have to send it back, or be charged 200 bucks for the unit, plus a 250 dollar ETF fee. I asked where it said that, he said it should be in the terms and conditions for the airave, and that I should have been told that. I asked where it says that, and he kind of stumbled and switched the subject...

I told him that SPrint GAVE this to me, under NO conditions that I would have to send it back. He said thats fine, that he would just charge my account. I said hold on a minute, got the airave out of my closet, plugged it in for 1 minute, then unplugged it. I told him that I did so, and would plug it in for 1 minute every 35 days. He then hung up on me. Very professional...
[EVO 4G General] smuglife101:
yeah I've been seeing the same issue for a while
[EVO 4G General] Product F(RED):
Actually there IS a way to limit who can connect to it. You log into your Sprint account and you'll have a section called "Manage my Airave". But wow, that's clever. The woman told me $149.99, btw, not $200/$250...wtf?
[EVO 4G General] irishgreen:
wow

WOW i thought i was getting bad speeds at 1200down and 900up but i guess thats actually very good from what im hearing on this thread!!
[EVO 4G General] GaryJ51:
Tested yesterday and got Ping:233ms Dn:235kbps Up: 572kbps.

Truly impressive, especially if you're trying to lose a customer!
[EVO 4G General] Product F(RED):
They credited me for my main line only, $109.99 (my base rate). Now I can ***** but I can't ask for anything. Hopefully they fix the issue.

EDIT: Wow they made it $122.24
[EVO 4G General] Killa357:
Ok so I had a data issue for three weeks and consulted Sprint at the local store and through their customer service department multiple times. Not only did the Customer Service person I spoke to over the phone lie to me and tell me that they were upgrading the network in my area (I talked to the guys in the local store and they said this area isn't being upgraded to WiMax yet, so either someone was uninformed at the local store or someone was lying; I'm waiting to see which it was), but they made absolutely no attempt to fix my data problems. My speeds were averaging at about 100 down to 200 up, usually slower than that. My ping was showing 999ms. After dealing with this for a few weeks and getting fed up with it I did a little research and decided to re-provision my phone. You can have Sprint re-provision it or you can do it yourself.

I don't know if anyone has already posted provisioning as a solution, I didn't bother reading through all 1343 posts in this thread.

*Edit* My data speeds are now up to 2 Mb down and 900 Kb up.
[EVO 4G General] Product F(RED):
It's going to jump back and forth.
[EVO 4G General] 2k4mach:
theres so much inconsistency within the company its comical.

i can post on there facebook page asking if there are problems in my zip code. They respond saying there doing some maintenance work in my area. i call the network tech ive been dealing with........he tells me theres nothing going on in my area LMAO.

the chick from Dan Heeses office calls and says that there maintenance work in my area was completed on 4-19.

then she thinks that the airave is the fix for the issues, i had to inform her of this novel idea that is I use my "mobile" phone when im away from my house and the speeds are still ****.

and all 3 different answers occured today lol within about an hour of each other
[EVO 4G General] rugedraw:
I just took the elevator to the lobby of the building I work in and when I got to the lobby, I noticed my phone was roaming with full reception. I instantly opened up Speedtest and this is what I got using Verizon's tower:

Ping: 271 ms

DL : 0.53 Mbps

UL : 0.54 Mbps

That isn't much better than what I get on Sprint. I just thought I'd share that here as an FYI.
[EVO 4G General] Product F(RED):
For 1x that's a lot.
[EVO 4G General] rugedraw:
Wait a minute......when you roam, you're on a 1x connection? My phone still says 3G when I'm roaming, but I understand that doesn't necessarily mean it's on 3G. If that was on 1x, then I retract my previous statement about it not being much better than what I get on Sprint. :D
[EVO 4G General] Product F(RED):
On the ROM that comes with the phone (and most Sense ROMs, unless they're ports or modified), the phone will show "3G" even when you're on 1x. You can download an app called "Network Info II" (Free) that will tell you if you're on 3G or 1x. Check it when you're roaming and you'll see.
[EVO 4G General] gnmitchell:
I guess I'm lucky. I am attaching a screenshot of my 3g and 4g speeds
[EVO 4G General] Nate14:
Sprint is still having data speed issues?
[EVO 4G General] mmegalodon:
For some, definitely. Haven't experienced any long term issues here. There was a week where speeds seemed to be all over the place but that was a while ago.
[EVO 4G General] EVO4LH:
I have pretty slow data speeds where I live on 3g, but I finally got a chance to use 4g near la and I was impressed.
[EVO 4G General] Product F(RED):
Like I said, they refunded me $122. I stopped complaining. Speeds are better but still not great. I stopped measuring because it's just so depressing after a while. We'll see in 4 months, which is how long they said it'd be until they expand the network in my area.
[EVO 4G General] iomthd:
My speeds are still in the toilet, as of the 24th I'll switch carriers. There's just no value in it for me anymore. I appreciate the feedback from all of you guys!
[EVO 4G General] NYCguy2020:
Good luck,man.What carrier are you moving to?? I'm in the same boat(horrible speeds for months now) and my patience is running out.
[EVO 4G General] tmwilsoniv:
It's a few minutes past 2:00 AM in the heart of Johns Hopkins University and my 4G speeds are running 700 kbs down and 225 kbs up. The only thing consistent is my signal strength of -59dBm. I guess I'll do as the the Tier Two Tech Support supervisor suggested to speed up my connection, turn off the 4G and turn on the 3G.

How bad do Clear's 4G speeds have to get before before Sprint's brand takes a hit? Or better yet, Sprint starts to enforce the terms of their contract with Clear???
[EVO 4G General] sog1971:
Preaching to the choir I know...But I would be happy at this point to break 300k down on "3G" (quotes on purpose since I highly doubt you can call what Sprint is offering 3G anymore.) Weeks and months of 20-75k down is just not cutting it. Would love to see some kind of QOS from sprint. I don't need true 3G speeds...Would just love a consistent 300k or so.
[EVO 4G General] CheesyNutz:
Well I think I'm going to close my ticket.. sick of waiting for the calls every Monday to hear the same excuse.. but before I do in getting my phone replaced AGAIN lcd is pushing away from the housing

from my phone duh
[EVO 4G General] 2k4mach:
im headed to the verizon store here in a bit. gonna port a couple of my lines over, im done with the bull**** excuses sprint continues to give
[EVO 4G General] NewZJ:
Check out my 4g speeds!
[EVO 4G General] 2k4mach:
that almost mirrors mine the past few weeks. 4g has just gotten slower and slower to the point its just like 3G.
[EVO 4G General] wrecksa:
Mine seems to change daily... But more often than not its pretty good. My 4g actually was up around 10 mgps lady night after I flashed end of days. I was pretty stoked about that.
[EVO 4G General] Sim-X:
My speeds seem to be decent around Minneapolis area. Not great but decent, however every time I go to use 4G coverage just sucks so I hardly ever use it. I get a excellent 4G signal at my house but since I have wifi I never use it at home obviously.

4G/3G
[EVO 4G General] skillzo1:
Its going to get worse soon when the 3d comes out.
[EVO 4G General] Jjday7:
This problem is a country wide thing with sprint. They are doing something behind the scenes and making the customers pay for it in the long run. I called the other day and the guy pulled up my info for the last 6 months and said that he sees how bad my speeds have been. I asked why am I paying for "premium data" or what I call it the 4g fee, when I can't even get over dial up speeds. He didn't have much to say after that. I am probably going to cancel real soon. If they give me a deal that offsets their crappy network, maybe I'll stay.

What happened to the days when my speeds were 1500kb down. I'm lucky to see more than 300kb down. I can't even watch a youtube video. (So much for premium data)
[EVO 4G General] miguelfp1:
I also sometimes think about the good ol' days, when I averaged 1.5 Mbps down on my Touch Pro... Now I barely average 300kbps, and sometimes get a blazing 45-70 kbps on speedtests, which is even slower than the Samsung N400 I had in 2004, which was 1xRTT... :eek:
[EVO 4G General] Jjday7:
yeah unfortunetly I am moving and won't get 4g where I am moving so that makes the deal even worst. I at least have 4g now. I think I am against the wall and will have to take my chances with Tmobile. I will have 4g where I am going so it will be nice to actually get full use out of my phone.

Anyone who is complaining about speeds needs to call sprint and complain and have them look at your coverage. They can't deny it when it's right in front of them. They will hook you up so way or another.
[EVO 4G General] digiblur:
Our speeds have been in the toilet since Sprint put up their own 3g here and got off the leased alltel 3g. That was july 2010. Downtown near all the state buildings...state capital..you are lucky to get 50 kilobit with a full -65dbm signal of RevA. Verizon 3g roaming is awesome though... 1200-1500 down. I use it a lot. We have had tickets open for quite a while and lots of montly discounts. I don't care anymore since roam control works so well.
[EVO 4G General] :
Yea it seems like they are doing something behind the scenes. Data is getting slower and slower. Only thing i can say is whats happening is they are working on backbones(hopefully). IF it keeps getting slower it cant be because they can't scale because people aren't adding fast enough lol.
[EVO 4G General] tmwilsoniv:
I can only speak to what is occurring with one 4G tower in Baltimore, but based on discussions in this, as well as other forums, I suspect it is illustrative of a nation-wide 4G capacity shortfall. It should be all the more embarrassing to Clear, as they own more than enough bandwidth depth to satisfy demand; they simply have chosen not to deploy it. Rather, Clear added 1.6 million wholesale customers to its network in the first three months of this year, the vast majority of which are attributed to Sprint.

Clear is down to 3,300 employees, losing another 1,000 last quarter. Clear lost $227 million on sales of $242 million in the first quarter of this year. Clear's objectives are short and sweet, cut expenses (maintenance) and add subscribers (lower capacity).

It will get worse before it gets better.
[EVO 4G General] :
Charge more simply. Or let sprint induce the merger. Sprint is a major ISP. IT also has the workers needed (but wont deploy them).

BUt I think sprint doesnt merge because of the fact Clear could fall,
[EVO 4G General] tmwilsoniv:
I agree.

Does a gambling man buy Sprint Nextel (S) or ClearWire (CLWR)?
[EVO 4G General] theinternot:
Not sure if this has been posted in this thread yet. So let me apologize beforehand if it has....

Apparently, the deal between Sprint & Alltell that ATT was forced to maintain for four years after it bought out Alltell, expired last month. Me thinks ATT has turned off the CDMA switch and all of Sprint customers get to bend over and grab their ankles... basically Sprint now has half (or less) of the coverage it had a few weeks ago... both voice and 3g.

And it seems as though Sprint has not made any mention of this drastic drop in coverage, nor is it obligated to.

http://community.sprint.com/baw/thread/66975?start=0&tstart=0

happy reading... i just swtiched to Sprint and my 30 day period ended last week. I was cool with getting locked into a 2 year contract with a year old phone (Evo) cuz I thought I would have solid coverage... but **** this noise. Such bull****.
[EVO 4G General] GrimReaper24:
I know the speeds are insanely slow in the southern areas in alot of spots so is the signal at times due to the bad storms that went through there slowly getting things back up and running.
[EVO 4G General] Klk450:
Sprint is slowly going down the drain... i too will be looking for new carriers because the data speeds i'm getting are so horrible at times i can't surf the web. Besides that i'm very disappointed with sprints selection of smartphones.
[EVO 4G General] mattykinsx:
I meant to post this about two weeks ago but given my recent circumstance it completely skipped my mind

TRV Escalations called me [about 2 weeks ago] letting me know that the issue is being fixed nationwide.

They kept my bill reduced and will be calling me June 30th to apply any more applicable discounts and to ensure that the issue is fixed.

He explained that the set goal is to have all of these issues nationwide resolved by June 30th.

I can already attest to the fact that my speeds have doubled recently [admittedly that means I'm getting around 150 k but its still an improvement].

There are also areas around my area that are getting 3g speeds of 2 mbit /s AT PEAK TIMES [i.e. 4pm during a week day]

Forgive me if anyone else has reported this but I haven't kept up on this thread lately.

Personal opinion: I will gladly take the 50% bill reduction for [what will be 4 billing cycles], and these slow speeds, to have 2mbit /s at peak usage times on 3g.

ADDITION: DROP THE STUPID BS ABOUT SPRINT'S COVERAGE ''DRASTICALLY BEING REDUCED.'' IT IS NOTHING MORE THAN CRAP.

UNLIKE

EVERY OTHER CARRIER

SPRINT DOES NOT INCLUDE ROAMING AGREEMENTS ON THEIR COVERAGE MAPS.

NOTHING IS CHANGING WHEN IT COMES TO THEIR COVERAGE AS HAS BEEN DISCUSS AD NAUSEUM.
[EVO 4G General] Product F(RED):
Roam on Verizon with the Verizon PRL excessively. Just use it as you would normally. As long as most of your data is roaming, you'll get terminated. Check the Verizon Prl thread. A guy said he got warned and then terminated.
[EVO 4G General] brownhornet:
I just dont know what it is. How could their data drop off so terribly within a matter of months? I've pretty much made up my mind im done. I just restarted my phone due to a change I made and about 15 mms messages dating from Saturday until today came through at the same time. Damn Sprint.. you used to be so beautiful.
[EVO 4G General] Product F(RED):
Just gonna copy and paste from mobilespeedtest.com:

ARE YOU KIDDING ME? 540 KBPS AVERAGE? LOOK AT METROPCS. If my dad wasn't paying the bills (I'm 18), I'd get the account terminated and hop to T-Mobile.
[EVO 4G General] mattykinsx:
Guys, as has been stated, Sprint has acknowledge some nationwide issues that they hope to be resolved today.

If you call you can get refunded for part of your bill.

Let's respect the fact that technology is NOT perfect and issues DO occur.

If this becomes the standard, I will be along side you guys complaining though.
[EVO 4G General] TorxT3D:
644, 242 on 2MB tests.

wow.
[EVO 4G General] Product F(RED):
That's just it though. For a lot of us the 500 kbps top off has been standard in a lot of areas we're frequently in. Ie the Sprint tech I spoke to said there's an outage on my campus and that explains the slow speed. But its always been like 100 Kbps so I fail to see how that's the reason.
[EVO 4G General] jblazea50:
There's no outage in my area (Maryland) as there weren't any storms or anything recently. I've always had horrible 3G coverage, averaging roughly 100kbps and max of 120kbps. Those are unacceptable 3G coverage.
[EVO 4G General] mattykinsx:
Where in Maryland?
[EVO 4G General] Hrshycro:
Going to do that on my phone, again, since I've

really

had it with Sprint.
[EVO 4G General] Hrshycro:
Fun, that's about the fastest I can get too, except I get 1mbps upload all the time. Sprint needs to get their priories straightened out, because nobody cares how fast the upload is on a cell phone!
[EVO 4G General] NYCguy2020:
This has been going on for close to 3 months now,so i'm not buying this outage crap.I've had it with sprint and can't wait to leave that ****ty network.

I'm downloading torrents like crazy and also running pandora all day(using verizon's PRL).
[EVO 4G General] Product F(RED):
And when they ask you how you were on Verizon all the time (they should call you before terminating), tell them why. Pretend it was automatic though.
[EVO 4G General] jblazea50:
Beltsville, MD
[EVO 4G General] NYCguy2020:
Is there any downside of just telling them the truth??! I mean i wouldn't have to do it,had their service been adequate.

I'm NOT gonna pay $90+ a month for EDGE-like speed.Sorry,Sprint but i'm not a sucker!