[General Topics] NuroSlam:
Jan 27, 2011

Deception and Theft by sprint and asurion

On friday the 21 of jan 2011, i decided to drop tmobile as a carrier and consolidate my two phones to one bill.

in august I got my GF the blackberry curve something or other cuz thats what she wanted on the sprint network. I had the HTC G1 on tmobile and the combined bills were insane, so i went across the street from work to wireles toys and picked up the HTC EVO 4G shift and opened a new line with sprint. Nice phone altho i can do without the bloatware. On sunday night after working some crazy hours I fell asleep leaving my door (yes i know, so friggin shot me) unlocked around 8pm according to my call log when i checked the voice mail message. I woke up about 1:30am Monday on the 25th of jan and could not find my phone. I completely tore my apartment apart looking for it. I sent mt gf a yahoo mesg asking her to call it so i could find it. about 2:30 she started calling it, with im sure you understand no results. I checked the call logs and nothing. we yahooed for a while trying to find my phone and then i checked the call logs again. about 3:30 the phones call logs updated and there were a number of calls to the area code of 928. This area code is in the Navajo reservation in northern Arizona. at this point I went online to report my phone stolen. i selected the option on the claims form to discontinue the service and got to the point were you need to submit an affidavit.

At 8am i went to the management office of my complex and asked to use there phone to call the police. While in the management office the manager of the complex said that she and her husband ran a native American off the property who was around my apartment.

the police arrived around 8:30am and took my statement, the officer went to the apartment of the man who lives next door (who is native American and has a habit of getting drunk and trying to walk into other apartments then his own) and returned to the office saying that the man said he didn't know anything but was sure he wasn't telling the truth.

I got ready for work and left around 9:15. I arrived at wireless toys at about 9:30 to ask them to submit my affidavit for insurance purposes.at 9:40 a call was placed to 928.734.3000 at this time, as confirmed by the manager of wireless toys i was standing in the store on 36th st and Indian school in phoenix az having my affidavit faxed to asurion when this call was placed.

My claim was denied. That because there were calls placed between 10:30 and the time i submitted the theft claim and calls placed to the same numbers after my claim was submitted, I have over a year of t-mobile call logs of no calls being placed to the 928 are code.

under no circumstance will i give sprint another dollar.

i have been givin the "***** you" from sprintt and asurion for hours. i will not pay any further bills to sprint. i am more then happy to take the credit hit from this a$$hole of a company.

here are the numbers that were called after my phone was stolen

RALPHSEVY's call log

Print Export

DATE	TIME	PHONE #	DESTINATION	MINUTES USED

01/25/11	9:40 AM	928-734-3000	KYKOTSMVLG,AZ	1

01/25/11	9:34 AM	928-734-3000	KYKOTSMVLG,AZ	7

01/25/11	9:26 AM	928-797-5270	TUBA CITY,AZ	8

01/25/11	9:23 AM	928-313-0227	HOLBROOK,AZ	1

01/25/11	7:41 AM	928-797-5270	TUBA CITY,AZ	1

01/25/11	2:59 AM	928-797-8270	TUBA CITY,AZ	4

01/24/11	10:36 PM	480-251-0390	PHOENIX,AZ	6

01/24/11	10:34 PM	928-313-0227	HOLBROOK,AZ	2

01/24/11	10:13 PM	VoiceMail	PHOENIX,AZ	2

i have been treated like a criminal by both sprint and asurion. it doesn't matter what the facts are, all you wil get is transfered between sprint and asurion over and over again. I will be going back to tmobile. to **** with sprint.

So unless a cop witnesses your phone being stolen and a claim is placed within 10 seconds, you will be called a lier and a thief.