yashsingh1/xdaforums huggingface dataset:
[Venue Pro General] dede0380:
When I do this, it doesn't go through the setup, it goes straight to the start screen. I've tried it more than 10 times now. The very FIRST time I did it, with the original card in, I did a factory reset in the about-settings,, I hit yes twice, the phone restarts, when I seen the dell logo I instantly pulled the battery, then took out the original card, then put in the new 16gb card. It went into the setup, I signed into windows live, I checked the storage, everything seemed great. I downloaded all my apps, put some music on it, everything good. Then an hour later, I powered down the phone, turned the phone back on, and now the start screen has all the apps gone accept for the core apps minus all the t-mobile stuff and dell stuff like family room, newsroom etc.. after that I looked at the storage it said 15.83 mbs. So I did a factory reset again through settings, phone reboots and starts going straight to the start screen skipping all setup. So I figured it doesn't like my new card, so I did the same process to put in my original card, factory reset through settings, pull battery at logo screen, take out card, put in other card, everytime no matter which card I go with, it skips the setup and goes straight to the start screen. also once its booted, any settings that I change, like tile color, pin apps to start - anything, after just a regular power down and up, all the settings reset. I understand this process, its not working, something is wrong with the phone.
[Venue Pro General] dede0380:
Yes ty for the reply, I've tried this numerous times with both cards, its for sure all the way in lol. The process is simple, I did it with my HD7 no problems whatsoever, of course it was more of a hassle removing the chassie, but it worked, and I've changed cards on it more than once no issue, but something is wrong with this dell phone for sure. It will not see either card now, it always skips the setup and straight to the start screen only showing core apps. /shrug
[Venue Pro General] DeekoVB5:
It would do this to me if I did not wait long enough after hitting "yes, yes" to pull the battery. A premature reset, basically. Try restarting it with the original card, doing the reset, and waiting a little longer before pulling the battery to do the swap.
[Venue Pro General] DeekoVB5:
My first 32GB card I tried had issues - I replaced it with another one, and its been pretty much smooth sailing.
[Venue Pro General] efjay:
Thanks, starting to seriously think about doing this, not least for the increased storage.
[Venue Pro General] alodar1:
ok, I can reproduce this. I grabbed a random card and walked through the steps. The same steps as above. First time through, the all worked as expected. After an hour I noticed some apps not working. I repeated the above steps and signed in. Added apps back but got out of memory warnings after about 10 apps. Checked memory, no card was detected. Repeated reset, 3 Times before card was detected. Within the next hour I rebooted many times. Started receiving Storage card not working message. After a few reboots the card eventually works. Tried with other cards, eventually the same thing happens. I did not try with any brand new class 2 or 4 cards. But this is probably the missing connection I've been suspecting is there for the 'certified' cards
[Venue Pro General] raremage:
I've been running with a SanDisk Class 2 32GB card for over a week now, with no issues or recurrence of the WiFi lockups that I have experienced. This is my second replacement phone, all i had to do was turn on WiFi prior to the card change and within minutes I would be forced into a battery pull. With the card replacement I am finally able to use the phone as expected.

When you say you "grabbed a random card" what are that card's specs specifically? Based on anecdotal evidence it appears the "higher" the class of card used, the more likely to see issues. Card capacity does not appear to be the definitive factor so far as I have seen based on posts all over the place on this issue.
[Venue Pro General] efjay:
Whats a good program to test the speed of an SD card on a pc? Sandisk now doesnt brand their cards with the speed so its impossible to know if you are getting a Class 2 or 4 card unless you test the read/write speed which would give you an idea.
[Venue Pro General] NeverSummer07:
Crystal Disk Mark is pretty good.
[Venue Pro General] efjay:
Just my luck, swapped for a 32GB Sandisk (unknown class) and still getting freezes with wifi. I'll be glad when i can get a Nokia WP7 and be rid of all these shoddy OEM's.
[Venue Pro General] dede0380:
Yep I tried that too, over and over, increasing it in increments of 2-3 seconds on waiting, even all the way to the windows logo past the dell logo. Every time, the same thing, skips all setup, straight to the start screen with only 15mb's of storage .. I returned it, managed to not screw the tape up that covers the SD card, no void showing, its solid black in place just like when I got it.. It shows on tracking they received it yesterday. I also got my new one, I'm not messing with this one.. lol I did try changing the card tho more than 20 times, every which way but loose lol no go on this particular phone.. ty everyone for your help tho,, much appreciated
[Venue Pro General] kasrhp:
I couldnt agree more about Nokia. I myself am getting ready to swap it out with a 16GB SanDisk class 4 card. I'll let you see how it goes.
[Venue Pro General] ilyabu:
A word of warning, it is possble to get into a very, very bad state with this phone if you're swaping out the memory cards. Basically it will be just as dede0380 describes, where the phone doesn't go through the normal initialization and therefore does not properly re-format the card, so the phone will only boot without a card with the built in memory, and in that state it's basically useless. So there is a pretty high element of risk to swapping the cards now. That said, if you wait untl after the March update the risk should be reduced, as the March update should use the Zune software to create a "restore point" and supposedly you should then always be able to get back to that restore point (hold down camera button while powering up to get into the "download /restore" mode). So personally I'm going to wait until after the March update to do any further memory card "investigations".
[Venue Pro General] raremage:
When assessing risk, two factors should be considered: negative impact that could result from an action (or inaction), and probability that the negative result will actually occur.

Based on the results that have been noted, the negative impact could be high, but at the same time it seems the probability is quite low. The overwhelming majority of feedback of those who did make a change has been positive.

Also worth noting: it's unclear if there is a way to undo the negative result - the sample size of negative experiences is way too low to assess this.

In my experience, if there were high numbers of people having negative experiences following a SD card change, the feedback would be exactly the opposite (my assumption is many who have negative experiences sound off, while few with positive experiences do the same).

Given this, I would suggest that the element of risk is actually quite low, and for many more than acceptable. This could change of course if the probability were to increase based on new reports of negative results.

Edit: Another factor to consider: are you putting yourself at risk of voiding the warranty if you change cards? That's a bit of a question in my mind: while the tape over the SD card leaves a VOID stamp, there's no notice on the tape or above the card that says anything to the effect of "Warranty Void if Removed," which makes me think there's a pretty good argument to be made that the warranty should still be in effect. As negative a mark as the DVP experience has been for Dell so far, I have to think their Dell Mobility support folks have some flexibility here.
[Venue Pro General] alodar1:
yeah, I agree...higher class more probe. The cards I have are 2's and 4's. Friend got a 6...had problems.

Don't know about the march update though. The backup will be an all or nothing at all thing. No on demand backup, no inn demand restore. When you do the update, you will backup, then the install. When finished, a restore to previous version is available. Nothing else.

In case it sounds like I have seen the update, yes I have. Got to see it yesterday. Took good notes...but am not an expert. I was told a public announcement would be made yesterday, even saw the announcement. I would rather wait till post announcement to talk though.
[Venue Pro General] tai4de2:
Put the 16GB SanDisk class 2 that came with my HD2 into my DVP. Works well so far, lots of wi-fi activity and other use, loaded it up with ~7GB of music, pictures, and apps. No lockups or other problems.
[Venue Pro General] kasrhp:
Swapped it out for a 16GB SanDisk class 4 card, and has worked flawlessly since. 2 days with 0 crashes. Runs smoother and quicker. There aren't any hiccups anymore, and no delays with the OS. Thanks a million!
[Venue Pro General] richlee111:
So it looks like there is a pre update update coming out this week. MS posted this on their site today: http://ow.ly/40v1x

But given what you saw about the actual update(which I am guessing you saw the official update w/ NoDo), was there any info remotely related to fixing these freezes/lock-ups that effect the Venue Pro? Just curious if this update just has the NoDo feature or are there fixes that could help those with these problems.
[Venue Pro General] alodar1:
I also got a new phone this week...thursday actually. Mfg date was 1/31. Out of the box the phone was sad....worse than any of the others. I did a hard reset.....and started over. Since then, everything is fine. No hangs no freezes, no locks, no resets....everything looks good. I didn't want to pull the card yet....in case something was bad. Compared to my other one, its MUCH better.

Then this morning I did the update. Shows build 7008. Smoothness, no change, RAM still doesn't say 512, it says 225mb.. Can't tell if Marketplace is any better. Guess all that stuff comes in the next update....heard mid March or so. Read a blog somewhere ...they called it the Copy & Paste update.

Right now my phone feels like it should feel most of the time. I really am sorry I can't tell if its the new device from Thursday or the update.
[Venue Pro General] alodar1:
Another interesting thing.....##634# SW/HW Information does NOT show the correct OS number after the update. Still shows 7004, not 7008. In Settings about...it shows 7008
[Venue Pro General] banton56:
Issue

So I updated to a different 16Gb SD Card and followed the instructions and it worked perfectly and was running quickly and not locking up. I used it for about an hour and then did a reboot. Sadly on the reboot all email contacts settings etc were lost and the phone only showed 15mb RAM. I tried redoing the steps with the new card and the old card, swapping back and forth and cannot get the phone to recognize a SD Card now? Anyone have any ideas on what to try next? I'm debating getting a fresh 16GB SD Card and trying all the steps again. Any other help would be appreciated.

Thanks
[Venue Pro General] efjay:
Does anyone have a reliable source for a Sandisk Class 2 32GB micro SD card? I want to try one last time when the update hits and a backup is taken to swap the card in my DVP, so far have tried a retail Sandisk which did not have a class marked on the card and currently using a Transcend Class 2, both of which still crash with wifi on. Amazon and Newegg only seem to have the retail sandisk which is hard to tell the class you are getting.
[Venue Pro General] ilyabu:
I got the Sandisk 32gb from both Amazon and Newegg, and what arrived were cards with Class 4 clearly marked on them. I did perf and other testing with both cards, used the faster (in terms of consistent read/write vs. burst) card in my phone and having been running well for the last 8 days. I get the occassional freeze still when using WiFi, but I used to get that with the stock 16GB card as well. Right now I would say a real (tested, etc.) Sandisk 32gb Class 4 card should be safe to use based on my experience.
[Venue Pro General] efjay:
I got the Sandisk from Amazon, came in retail packaging and there was no class marked on it. Was just prone to freezing as the original 16GB so not any improvement for me. It seems people have had more success with Class 2 Sandisk cards so thats what I want to get hold of.
[Venue Pro General] ilyabu:
I think you'll be disappointed with a Class 2 card. There are two issues at play which determine success; one is the driver in your phone, which was written for and tested with a specific type of card / cards, and the other is performance which specifically is all about sustained read/write. Some higher class cards, esp. class 6+, sacrifice sustained read/write for burst speeds, since this is what Class actually represents. SanDisk generally does not do this, although perf will vary amongst cards of the same Class, and there are lots of "fake" SanDisk cards floating around as well. If you get a real Class 4 SanDisk card, whether 8, 16, or 32 GB, and you test it to have at least 5.3 MB sustained write and at least 17 MB sustained read, you should have a good experience, aside from the known Dell issues when WiFi is turned on (which will hopefully be addressed in a future update). Class 2 cards may deliver this level of performance, but are certainly not guaranteed to. Good testing tools I recommend are h2testw for real vs. fake, capacity, and sustained speeds, as well as CrystalDiskMark for additional perf testing; make sure to do this testing on your PC BEFORE you try the card in your phone, as doing that will make it unusable on the PC (unless you use a Nokia phone to “unlock” the card again).
[Venue Pro General] efjay:
Well I am currently using a Transcend Class 2 32GB card which is the same make and model someone confirmed was working fine in their DVP. Performance seems to be identical to the 2 previous cards I've used (original class 4 Sandisk and second purchased Sandisk) and the concensus is that Class 2 cards are more reliable, not just for the Dell but for other devices when replacing the sd card. Thanks for the info though, may come in handy in the quest for a stable card.
[Venue Pro General] monty1854:
I recently got the DVP from India it has the NO-DO update but the phone freezes like hell while downloading anyting from marketplace it does not happen when u reset it but as soon as u fill up 2GB (14GB or less free) It starts locking up. i am afraid to void my warranty and change the card but I am just too afraid to get the 15MB scenario. BTW this is my 2nd device and still the problem persists.
[Venue Pro General] song_1118:
================

Oh, let me mend a high big clear picture:

It is made of the plastic that that black sticks the paper, and the battery storehouse is integral, it is really difficult to find out not to see carefully
[Venue Pro General] obsidience:
To those that are having problems with settings reverting after turning the unit off and back on. I'd suggest you run through the steps provided in the link below. Many people are selling fakes these days and they are even overwriting the internal information of these cards so that they report that they have more memory than they actually have. What will happen is that the device will work fine up until the point where it attempts to write to a sector that doesn't exist...

Can't post links yet, google "Fake Memory Cards"
[Venue Pro General] alodar1:
ok, once again, you will not have this problem if you follow the correct steps. Do not remove the card without a hard reset. So do this.

1. Hard reset device

2. Before device restarts, pull battery and pull cars.

3. Replace battery and allow phone to start.

4. Do setup on phone.

5. Using about, check memory.

6. Repeat process above, steps1 & 2.

7. Insert new card

8. Repeat steps above 3-5.

you should have no problem. I did this once again yesterday. Inserted a 32g. No problems. Handed the 16 g to a friend who immediately put it in his 8g. No problems with either.
[Venue Pro General] the fight:
I did this a week ago to the day with a 32 GB Class 2 card and I can tell you that this method works. I was interested to see if the Wi-Fi Bug or the Marketplace crashing had anything to do with the Card on my 16GB DVP. Since there isn't a backup for my phone yet (come on No-Do update (o: ), I figured putting back all the apps that I downloaded from the marketplace 1-by-1 would be a good test.

The phone flies. Period.

I downloaded and reinstalled 57 apps in 33 minutes, and none of those apps were games. I'm finally able to Wi-Fi sync with my DVP AND I don't have any stupid apps that are stuck in pending in the marketplace.

I have had to do 2 battery pulls, both while running Seymour. I think that has more to do with the app than anything else. I normally had to pull the battery after running BitBop, I haven't had to yet.

I know that some of you who tried this are still having issues with 32GB cards, I can post where I got mine from (it's amazon).

Another interesting tidbit of information, my DVP's mfg date is: 12/16/10. I don't know if that helps anyone but I figure it couldn't hurt. Additionally, on the EM Test, the SD Card status is 110 (not OK). (SD Card size says: 30.436 GB)

Thanks again!
[Venue Pro General] the fight:
This is the SD card that I used:

http://www.amazon.com/gp/product/B003WGJYCY

Last piece of info that may or may not be useful, the SD card that was originally in my DVP was a 16GB Class 4 Card. Don't know if that's common or not.

-Fight
[Venue Pro General] efjay:
Definitely a class 2 card? Doesnt show any markings on the amazon page and neither did the one I got from there.
[Venue Pro General] varunverma:
i have tried this method for using my HD2's(with wm6.5 installed) 16gig class 2 sdcard. n can't seem to make it work :(

i've wp7 installed on my other hd2 as well. i simply replaced card on that hd2 and hard reset n new card was automatically formatted n now working fine.

don't know why DVP could not format it it :)
[Venue Pro General] ilyabu:
I ordered this card from Amazon and got a card marked as class 4, and I have been suing this successfully in my DVP for 2 months now.
[Venue Pro General] alodar1:
Another Hint about SD cards

Once the next series of updates comes out, the backup option will be available. Remember, this backup is a complete backup and NOT available in pieces. when you backup, you will ONLY be able to restore, en masse. The restore option, when available, will return you to the previous version....it will NOT restore ONLY data. So don't count on the ability to have apps and settings saved for you.

Now, the update will save the settings during the update...just not able to selectively restore them.

IF you change your SD after the UPDATE, the Restore option will NOT be available. Whatever dynamic is the trigger, the changed SD card changes that dynamic. The restore option will be available, but will NOT succeed. It will fail with an error code within Zune.
[Venue Pro General] efjay:
Have you tried this?
[Venue Pro General] alodar1:
yes I have
[Venue Pro General] the fight:
So if you changed cards before you got the update you're ok?

Sent from my Venue Pro using Board Express
[Venue Pro General] the fight:
The Amazon picture definitely threw me for a loop but I just figured if it didn't have the class 2 designation, I'd return it. Thankfully it did and I haven't had that WiFi bug since.

Sent from my Venue Pro using Board Express
[Venue Pro General] alodar1:
correct. The key is, the change since the backup. Do the update with the new card, no big deal. Do the update then change the card, restore, if used, will not complete.
[Venue Pro General] BISDAKinLA:
I just updated my phone for pre-nodo (feb update), now can I still change sd cards without any problems later on the march update?
[Venue Pro General] the fight:
To my understanding, I looks like you won't be able to restore. You would have to hard reset, am I right Alodar?

Sent from my Venue Pro using Board Express
[Venue Pro General] efjay:
Dont think the prenodo update takes a backup, only the nodo update process so he should be good to swap cards now.
[Venue Pro General] efjay:
So is there a way to completely clone an sd card? i'm thinking a restore fails because WP7 uses the secure identifier of the sd card and Zune uses that when it does a restore, so a new card will prompt a mismatch and then fail. Maybe completely cloning the card will bypass whatever identifer Zune is using.
[Venue Pro General] alodar1:
Correct in that Pre NODO does not do a backup. My comments around backup were based on an experience outside the official one. However, I do have additional notes to add to the list....based on 'official' experience.

Say you have a backup, then change your card. Restore will NOT be available...or rather...restore will fail.

However, you can walk through the change card process, put the old one back in, and restore to previous version. Remember of course, the process is a hard reset so no data is saved.

But I decided I wanted my official back up to include my 32g card. So, I did the process to put the 16g card back in my device. I had a previous backup of 7004, and I restored it. I did the process to change cards. So I was on 7004 with 32g. I then walked through 7008. NO back up. I then set my card back up with all the details I had before....yes...time consuming. BUT, i wanted a 32g backup. This was the only way. I then did the NODO update and I now have a backup for 7008 with my 32g card.

Is this ideal. Nope. But...its what I had to work with.

Remember again, there are NO shortcuts for the change card process. The process involves at least 1, if not 2, hard resets.

Also to note: The 16g card is used in this process was NOT the original one. To restore a backup you ONLY need a SD card of the same size. Apparently there are no secure identifiers involved here. To prove the point I did restore with 3 different 16g cards....worked every time.

Don't know about you...but me thinks this is most definitely a bug.
[Venue Pro General] efjay:
Are you saying a backup can be restored to a new card as long as its the same size even if its a different card unlike what you said before about restoring? Just want to confirm as this is what my aim is, to swap the current card for another of the same size. Thanks.
[Venue Pro General] alodar1:
yes. Same size. Even swapping to different devices will work. But just to be clear, you cannot copy a backup to a card and make it work. Remember, card swaps start and finish with a hard reset. A restore is available if the conditions are met
[Venue Pro General] kartbart:
Showing only 29.9 GB with a SanDisk 32GB card

Interesting, I just swapped the SanDisk class 4 8gb card that came with the phone for a sandisk 32gb class 4. When I rebooted with no card, the About info showed:

450 MB total

350 MB free

with the 32 GB card it shows 29.9 total and 28.37 available. I thought others were reporting 30 odd GB available. Is this a config setting? I do remember seeing some Zune configuration relating to reserved space.
[Venue Pro General] alodar1:
yeah, we discussed this months ago when we first started playing with cards. Lots of speculation. I'm of the opinion that we simply do not understand what is being done. The available api's being used simply reflect what is going on and not true readings.

I have about memory pooling, reserved space, etc. I believe a few of the more brilliant members here will get yo the bottom of this mystery , eventually. But I do believe this shows the existence of more than 256m of ram.
[Venue Pro General] kartbart:
Also noticed that WP Bench now shows write speeds at 0.64 MB/s down from 3 MB/s with the 8GB SanDisk class 4 (replaced with 32 GB SanDisk class 4).
[Venue Pro General] tai4de2:
No, it doesn't. The storage card is like the disk in a PC. Totally separate from RAM.

But the phone does have 512MB of RAM.
[Venue Pro General] alodar1:
I realize that. But with no Storage card, and a mem total of 480m. What does that mean?