yashsingh1/xdaforums huggingface dataset:
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Shaamaan:
Did you use a proxy / other means that might hint that you are from the US?

EDIT:

Just in case I used Tor and picked a US exit node. :) And it worked flawlessly.

Just one question: if I'd like to get more phones activated, should I provide the same personal details?
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] ioulian:
It worked for me too, I changed my country to US (right top corner) and then I could use the chat. Very fast response!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] cruzzmz:
it does work .... thanks a lot
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] archiesnet:
Worked! Tnx alot :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] dsnreddy:
activated with chat

thank you regards
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] epp1907:
It worked fine for me.

Too easy!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] neato4u:
worked for me as well.. within minutes i was activated via chat. thanks!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] k3vink3vin:
works! thanks!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] one2one69:
thank you

It worked!

have a nice weekend
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] bluur:
Thanks for that info. I gave the same reason as you for contacting microsoft and wait for agent 1min. After 2 min agent generate me a new key:D:D WP7 activated :)

Thanks again!!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Iksiow:
Just activated mine, worked perfect took 2 min
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] RD274:
HOW??

Product Activation Questions

To activate your product, visit our Product Activation solution center.

NOTE: Chat support is not available.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] syntax1993:
Works well!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] DNK13:
thank you for this method :)

i got my activation code easily :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] lucid:
OMG This is so great, its freaking 1:39 am in the Netherlands and I just got my code in two minutes.

Had a whole phoney Dallas Texas address handy but no, never mind.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] watashi_nl:
Activation with the back to the future ROM [28/08]

Good morning,

Using the new 'Back to the future' ROM it is not necessary anymore to edit the register.

I just activated through the US chat and have used my own phone number and name. No problems.

Thank you for the tutorial!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] teerbe:
Works fine, first i have tried on polish site but they needed scan of receipt with name 'HD7' on it, so i opened chat with US consultant and then without any questions he generated me a key. :D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Sklar:
Just thought I'd post this guys, the key is to be a kiss-ass and use good English. I have only ever had to use one session.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] dxdy:
ok... go to this link http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support&ws=support changed to US in top right corner but now i dont see any Ask Casey??? maybe this is ok: "Ask Microsoft Virtual Chat"???
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] norphf:
Nice will try this, when I get my Back to the Future ROM working.

Got that damn, SD card error problem...
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Hnktc:
Thank you for this method!

1 minute chat with "Gracie", and code was here :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] dxdy:
PLEASE!!!!!!!!!!..which link (option to choose) from here?????? nothing for me not work (changed locale to US if you not read my previous posts)

http://support.microsoft.com/contactus/cu_sc_selector_chat

or please, someone who can to make activation for me :)

i buying beer if someone help me :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] dxdy:
maybe i am boring but i need this... i give you 10€ via paypal who helps me to get activation code... please :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Boris_fr:
Just done it with John. Thank you.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] gr4vity225:
worked great.

took maybe 5 mins at the most.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] kwambewright:
if even that much! :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] kostilus:
i've use your tip twice and today, the Microsoft Agent don't ask me my phone model, he just have, mail, phone number and first and last name (lasts are fake).

by
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jparity:
Worked liked a charm. Very polite and timely rep. Probably took me longer to type in the activation number than for him to generate one for me.

Decided to give WP7 a try now I have a sensation as my primary phone.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] sb2003:
worked like a charm, chatted with Nick, gave him 100% real info, he hasn't even asked anything about my phone, just for my email, name, gave me code and that's it...

Now it's perfect :)

as you've said... took longer for me to type it in, than for Nick to gave it to me :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] KrizzB:
Thanks alot!

Thanks alot for this, worked like a charm!!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] brandl:
big awesome huge confirmmed ok!

i just did im mine EVEN in BRAZIL! with brazilian number!

but i chat in the US global page, not brazilian page.

thanks man!!!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] arizmin:
Got mine within 3mins... what a relief..
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] max_7791:
Wonderful! It worked! After 5 minutes I got my Code. They only asked for name and number! In Germany I had to select US as my region in upper right corner before being able to access chat. Thanks a lot everyone.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] MagixNET:
Worked straight away here too, didn't ask anything about the phone itself
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] putzipuh:
somehow ... it allways telling me that chat is not aviable :(

even when i set to USA or/and use an us proxy.

need help pls :(
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] omit94:
Could someone please provide me a key? I would really appreciate it. I haven't had any luck so far :( I've been trying since February.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] ellisbodds:
Worked great here, thanks. :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] tamalsen:
Worked great for me too. Didnt ask me anything other than a phone number and brand of the phone. I said HTC, and boom, they had the code ready! This is so cool! Thanks!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] DmpYrd:
It worked!

Worked for me here in India!

Used "USA" as the region on MS website..
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] mOrrI:
Thanks for this....

It worked for me :D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] anseio:
Worked like a charm. Friendly rep and quick service.

U.S. - Seattle.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Aizen-San:
lol, worked with me in Saudi Arabia :D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] cybertang:
Works Beautifully i even had a rep that sounded hot....sexy texty anyways thanks alot
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] ccezar2004:
chat worked perfect... no more than 2-3 minutes...
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] maliedoo:
This is how long it took me:

You are now chatting with 'S*****'.

S****: Welcome to Microsoft Customer Service Chat, E***. Please give me a moment while I review your question.

E***: Sure

S****: May I have your phone number?

E***: 5**-5**-9***

S****: Thank you, please give me a couple of minutes while I generate a activation code for you.

E***: Ok

S****: Thank you for your patience, your activation code for your phone: T****-W****-J****-F****-9****

S****: May I know if the new activation code worked?

E***: yes it worked

S****: Great! It was my pleasure assisting you.

Excellent.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] hamsterfood:
It Worked like a charm.

I'm from Singapore.

Thanks!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] kaktusak:
Worked for me, but they got my name and phone number. It tooks only 5 mins.

From Czech to USA
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] thomas_pieps:
Worked in belgium without a problem, but you have to take the US support and the local support (NL in my case). NL redirected me the local support number and the US support gave the activation code without any problem.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Gschrei:
No Problem, just a few minutes via chat

It was easy to get the activation code via chat in Germany.

Now I can try WP7 before buying a phone. ;-)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Tanker01:
Worked for me, I took a German Proxy, went to US support, and then gave French Mail and Phone number. 4 minutes ;)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Dark hanzo:
hello

I can not access the chat could someone leave the direct link I would appreciate

regards
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jimbok11:
Hi all - glad to hear that you've got the keys ok :)

my chat convo's have tended to have people unwilling to give keys, but will try again!

Question: Once you have the activation code, what were the steps you followed before entering it, or did you just whack it in and it worked?

Just checking if there is some of this Chevron stuff I need to do, etc...

Thanks!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] anseio:
You shouldn't have anyone unwilling to help you. Simply stated that you had to reset your phone and that it won't let you enter your LIVE ID w/o the activation key. Willingly provide your name and number when asked.

There is nothing special to do after you have the key, other than DO NOT SHARE IT. If you share it, it'll become invalidated.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jimbok11:
Not unwilling...just the people I've got have asked for my IMEI and from that established that my phone is and HTC HD2...I guess I will try stating that I haven't got my phone with my but can provide a number, etc...
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] redman8x8:
:(

I can't believe im doing this, but after dozens of failed attempts to get that stupid activation code i am ready to give out some "beers" if someone could just get one for me.

Please PM me if you can help out.

Thanks.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] thomas_pieps:
did you try the US support chat? or only the local support?
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] redman8x8:
Had one more go with the german MS, and got the code!! :)

My best regards for the german guys at Microsoft and Google translate!..

Meine besten Grüße für die Deutsch Jungs bei Microsoft und Google übersetzen!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] redman8x8:
Please consider my request closed.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] amarko5:
took me longer to type the code in , than it did for the very nice Sarah to generate it

all she asked for was email name and tel no. nothing else :D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jIMMy_11:
Hey guys,

could u please tell me the link to the ms support chat ? Tryed several ways of getting in contact with ms (phone,chat), but nothing worked, iam getting always redirected when i choose chatsupport for windows phone 7.

anybody patient to give me instruction ?
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] neelgangrade:
Yiipiiee !!

It awsomely worked for me .... thanks a lot for sharing the infromatiion !! :D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jcsy:
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#

Click

General Inquiries about Microsoft Products and Services or Genuine Advantage Questions

Selected General Inquiries, Activation or something like that

Provide them with number, email, name, phone model

DONE!

THANKS FOR SHARING
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] chongtzeai:
ya, easy and done. ask for phone number then direct give you the activation code. i try the code and it's work for me from Malaysia. :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jcsy:
from Malaysia as well :) well done, lol :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] bash18:
Worked like a treat :), thankyou, took less then 5 mins :-P
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jehan1:
How do you activate via another country? I've tried several times to contact Belgian support and every time they give me the same answer: call support to confirm your phone model...

Also when trying to connect to the US support they automatically redirect me to the Belgian support (tried deleting cookies)

Can I just take a random telephone number of google to use as a fake US number for example?

edit: found it, I tried again when my local support was closed and was redirected to US :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] usb7:
I was able to get an activation key without the HD7 registry edit or Xap Touch Explorer!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Júlio Rocha:
Enviei PM! :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] kubatbg:
I obtained a key using fake name and phone number from name generator. Just use an US name and you will be okay.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jaythang:
ITS TRUE

Over the phone they will require you to send pictures of the phone of HD7.

But over the chat its pretty as hell :D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] mtbmdk:
Fast and easy, no problems, Thanks
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] dddrko:
Worked OK, thank you very much. The MS person didn't even ask me for my phone model, only name and phone number
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] benpaddlejones:
+1 Worked for me

"Great to know that the new activation code worked on your HTC HD7."

pwned :-)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Nitro_123:
Hey now that they do not have live chat how do we get the activation codes ?
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] :
worked perfectly for me! thanks lol

and just click on the link provided in the op. follow instructions it took me a minute literally!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] JcNeji:
Worked like a charm!

I live in the netherlands so as a precaution I did look up all the info that MIGHT have been asked (imei, US phone number etc) but al he asked me was a phone number and my name, it took me 3 minutes total

Gave up on wp7 though, too much hassle just to get it to function
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] SlidingBike:
One more success here..

Please keep your code in a safe place.. each time you reset your phone, you need to enter it again..
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Docor_romano:
Good!

It works great! :-P Ok from Italy!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] m0ngr31:
Worked great for me! They didn't even ask what phone I had :D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] FRANQ:
At the Dutch Chat i couldn't get a activation code.

They suggest to call to +3120-5001500.

Is it safe to call? Or should i try the chat again?

I'm planning to make up a story that i've bought my HD7 phone from the dutch marktplaats.nl without an activation code. Will that work? The phone isn't sold here, (as far as i know).

I hope that my english is readable.

Thanx
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] JcNeji:
Im from Netherlands as wel,

all i did was change my IP to an american one, then chat and they gave me the code without asking questions, all you need is:

an american phonenumber (just google a random one)

Use a random american sounding name

Say you have an htc HD7

If it doesnt work the first time, then try again in an hour
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Ambious:
OMG that was so easy!

No need for proxies or fake addresses or number or anything!

I just gave them the real details (I'm not US based) and they gave me a code:
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] krustymk:
I cant find the thanks button.....

Didnt even take a minute :) superb shout!!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Walthor:
I activated my HTC through the chat link yesterday without any trouble.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] mulej:
Activated my HTC in 3 min, just asked for first and last name and phone number. Fast & good service :)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] ibrahim.sayid:
Thank you soooooo much toke me 3 mins to get my activation key BUZZING!!!! :):):):):)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] pakure:
i have used this method to activate 3 HD2 till today : mine, wife's and brothers;);):D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] jakowskim:
worked. ;)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Ralfkm:
thanks for that. i must use a proxy but then worked fine.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] 1987dram:
Worked Great Thank You
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] gubshi:
Worked. ~5mins. THANKS!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] shingers5:
still working 100%

hd7

name and number

code

that easy!!!!!!!!!!!!!!!!!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] zboq:
Worked for me also. I was asked for make, model, mobile operator and IMEI. I told them HTC HD7, PLUS GSM and my real IMEI and i recived the key after few minutes ;-).
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] velichaeti:
Worked

This worked for me perfectly...got the code Instantly.he asked me just for first name and last name.oh and for Mobile number..thats all
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] lemming77:
Hi

Just got mine too.

Had to fill in name, email and a quick desc of problem before chat began.

Once I started chatting, she said she'd be more than happy to help me. She asked for my phone model (said HTC HD7) and my mobile number (gave my real Australian mobile number)

She asked if I had my phone with me (to which I said yes) and told me how to get to the activation window.

She then gave me the code immediately and told me to try it out.

They didn't need my IMEI...

Anyhoo. thanks for the great thread
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] TruckyBN:
hehehehehehe

Works perfect!!!!!

Thanks!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Re-Mi:
Works great,

I used the english 24/7 chat service

I'm living in the netherlands, just told them that i was dutch gave them my real number and got a activation code within 2 minutes.

(as the hd7 phone isn't sold in the netherlands i filled in i got it from a german friend)

Greetz,

Michel
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] sam razzy:
It works !! WOOwwww
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] krashekspres:
worked from Croatia on 3th attempt, thank you.

d
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] MODalicious:
It worked at the first try. No need for IMEI, he just asked me for my full name and my number. He didn't even asked me where I'm from and what kind of phone! So great! So I can confirm it works for Germany too. And now excuse me ...MUST...DOWNLOAD...APPS ;-) greez
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] iSumair:
Activated HD2 yeah !!!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] f.cervera:
Here is my experience, it worked at first try :

"You are now chatting with 'Janie'.

Janie: Welcome to Microsoft Customer Service Chat, Francesc. Please give me a moment to review your question, would that be alright?

Janie: Thank you for waiting. I understand that you need an activation code for Windows Phone 7.

Janie: May I have your full name, phone number and the model of your phone?

FRANCESC: ok thanks

Janie: May I have your full name, phone number and the model of your phone, Francesc?

FRANCESC : Francesc, the phone number is (I JUST WROTE MY SPANISH PHONE NUMBER) and the phone model is hd7

Janie: Thank you for the information. Let me process your request. Do you have the activation window on your screen right now?

FRANCESC : I mean HTC hd7

FRANCESC : Not actually

Janie: Oh I see. Would it be possible to have it pulled up so we can try the code right now?

FRANCESC: Just give me one second, I'll try

Janie: Sure.

Janie: No problem.

Janie: Kindly let me know once you are on the activation window already. I appreciate your cooperation, Francesc.

Janie: How are you doing so far?

FRANCESC : Well, I'm chatting from the handset right now, so I don't know If I can switch to that screen without loosing you...

Janie: I see. That's okay.

Janie: I am glad to inform you that I have processed your request for an activation code.

Janie: Here is your Activation Code that you may use for your Windows Phone 7:

Janie: Kindly keep this code somewhere safe, this would be the same code that you would use when you reset your phone.

Janie: You may try it, Francesc. However, if we get disconnected, don't worry about it. I hope that the code will successfully activate your phone.

FRANCESC : Oh thank you very much, I'll give it a try

Janie: You are most welcome. Have I fully addressed your concern for today?

Janie: I just want to make sure that I have covered everything for you.

FRANCESC : I think so, thanks again

Janie: It is indeed a pleasure assisting you, Francesc.

Janie: By the way, Microsoft values your feedback about the quality of service that you received today. We will be sending you an email survey and I would like to request you to share your opinion. Our goal is to continuously improve and provide great customer service to you.

Janie: Thank you for using Microsoft Customer Service Chat. We are available 7 days a week, 24 hours a day.

Chat session has been terminated by the agent.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] antonio1475:
Francesc, did you use American version of Chat, or the Spanish one?

:)
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] manuv1615:
Worked for me as well but I had some sort of weird conversation with the support guy :D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Joshua1787:
my activation code

i already got my activation code from MS i put it into my device but when i try to download an app it says cant get this info right now. check back in little while what ya think is the problem thanks
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] youngpettyboi:
yep, most definitely works. i dont even have an HD2 to use WP7 lol. i got a Samsung Vibrant lol. just shows that they are really courteous and actually care about their customers. by the way, im trading for an HD2 sometime soon lol. just to try it. thanks for the tip man!!!!
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Founsk:
I've tried 2 times with US service, they say they don't have the tools to activate the phone or give me the key...plus this nice sentence:

"It seems that I lost you. I hope this will be resolved soon. Thank you for using Microsoft Customer Service Chat. Please feel free to come back again. We are available 7 days a week, 24 hours a day." :mad:

Third time, used a tunnel here in China, but they knew it was me again! :) so so far impossible for me to get it by chat...
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] Cenobite_:
Same for me
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] hyellow:
MS NL has a dutch chatbox too, so you don't have to go to US site.
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] carnie:
Worked great for me, It was like the guy was in a hurry to give me the code and run.:D
[HD2 Windows Phone 7 Q&A, Help & Troubleshooting an] bzdemes:
Tried this with no luck! Kept getting sent back to the same agent who kept telling me to call the support line which then tells me its closed on weekends!