yashsingh1/xdaforums huggingface dataset:
[Android Software/Hacking General [Developers Only]] kobesabi:
True, it's just forging an email with simple few quick sentence is so easy I can do it in less than 1 min. Sorry, I don't believe majority of writers have the technical skills to validate source email header and logs. If Samsung puts it on its "Samsung verified" twitter, then I would believe that more. Or if Samsung sends email originating from their server to several news places, or ATT, Sprint, TMobile acknowledge that Samsung does not charge "featured upgrade" then I would believe it.

It's just some news claim it got an email...how do I know he have true technical to validate originate source in email header?

Right now, this paragraph of explanation is more plausible than short sentence claiming to be from Samsung.

Can one of the news writers ask ATT, VZ, Sprint, or Tmobile to see if this charge for "feature upgrade" actually exist between Samsung and them?
[Android Software/Hacking General [Developers Only]] kobesabi:
Can you interview and verify with other side of Samsung such as ATT, Verizon, Tmobile, or Sprint to see if such a fee exist for "feature upgrade"? Or interview all to see if they all say samething or not.
[Android Software/Hacking General [Developers Only]] Step666:
I'm sorry but you could not be more wrong.

The claim that this thread is based on has never been plausible.

As soon as you start to think about it, it doesn't add up at all.

There's zero proof and too much about it that can't be reasonably explained.

I won't bother repeating myself but if you look through my previous posts you'll are what I mean.
[Android Software/Hacking General [Developers Only]] kobesabi:
Sorry, but it is plausible to me and some other consumers.

One way to truly settle this is ask all U.S. carriers to acknowledge if such a fee exist or not for "feature upgrade" from Samsung on open press conference, televised, or verified vendor FB, TW url. Or it is only true only to a certain carrier.
[Android Software/Hacking General [Developers Only]] ph00ny:
Let's think about this logically

1. Froyo is available pretty much everywhere but US

2. Let's say there is a fee for updates, will it make sense that all four carriers to not pay for them and leave their customers hanging? Even if samsung is a terrible money guzzling company, why not call out the carrier on the fact that they're not taking care of their own customers?

3. Let's not forget the fact that all four major carriers in the states do not have a froyo updates for their galaxy s model which could be due to samsung not providing them with the proper update.

4. Not sure about european models but US carriers have a ton of restrictions and customization applied to the devices that we buy in the states regardless of the update.

PS-updates for winmo phones were done the same way. Same winmo devices, one branded with att wasn't included in the update being pushed out by htc and i had to wait another month or two for ATT to release the update
[Android Software/Hacking General [Developers Only]] Step666:
And when they do make such a statement, are you going to question it's veracity like you have the statement from Samsung?

As I said, if you go back and read my previous posts, this claim raises a series of questions that as yet, no-one has been able to offer up any sort of reasonable explanation to.
[Android Software/Hacking General [Developers Only]] SeEsAw12:
I would love too but, sadly, my sources are extremely limited :\

As soon as I find anything out, i'll let you guys know.
[Android Software/Hacking General [Developers Only]] mAlfunkti0n:
Step666 you can defend Samsung all you want. The fact of the matter is, they have released several devices that had defects and provided no time frame for a fix. My Fascinate came with a gimped GPS that would take anywhere from 10-20 minutes to acquire GPS signal. I had to rely on these forums to actually get GPS working, because Samsung sure wasn't doing a darn thing to resolve it.

Companies that release products with known defects (as the GPS issue is/was) lose any shred of credibility. I am not downing on them because they want to make money, I like to make money too, but I don't put out products with obvious defects and then force my customers to just sit on their hands while I do whatever it is I want to do.

Samsung coming out and saying "oh no, we don't charge" is a "no-duh" kind of moment. Pretty much all companies deny charges of wrong doing even if they are indeed committing the wrong they just denied. You guys put too much trust in a company to act logically, when in fact, companies DO NOT act logically because they are run by a board of directors who are run by a bunch of tightwads worried about short term profits. They have sold millions of units, investors are happy they got their buck.

I'm willing to bet that the truth lies between the two views being presented by either side.
[Android Software/Hacking General [Developers Only]] vbetts:
Saw this morning this has been debunkified. I'm not surprised, it' just samsung being late with their updates.
[Android Software/Hacking General [Developers Only]] rush_exmachina:
Well said. This is the same reason why people keep buying new versions of iPhones every year. The same reason George Lucas had me buying the Star Wars collection over and over again everytime they release a new version. The key is taking care of the consumers. They made enough money from the Galaxy S series to allow a much anticipated update to be free. Samsung is a brand name selling products across all mediums, if they're worried about losing money on 2.2 updates then they might as well abandon the mobile game. Apple can take loses for their updates but the brand loyalty makes up for it by consumers buying Apple related products.

--

The above was written as part of an attempt to waste time using a Galaxy Tab,

Rush exMachina
[Android Software/Hacking General [Developers Only]] mAlfunkti0n:
Please provide the link to this debunkifying. Please have said link include something other than from the horses (Samsung) mouth, unless it actually says something other than just "trust us guys, we don't do this *wink wink*".
[Android Software/Hacking General [Developers Only]] heygrl:
The only thing that shocked me is that you're all eating this **** up.

YEAH THE VIBRANT RUNNING STOCK 2.3... ate it all up,

OMFG SAMSUNG IS HOLDING BACK THE UPDATE SO WE HAVE TO BUY A NEW PHONE.. ate it all up,

NO NO NO, THEY'RE CHARGING THE CARRIERS BECAUSE UH, YEAH!

Really? Really?

All of this crap came from sources with ZERO credibility.

You all are being troll'd left and right and can't even decipher it because you're all so embridled in hate for a company.

I wouldn't even waste my breath on telling someone to avoid a Samsung product. They make damn good TV's, Laptops, Refrigerators.. and quite frankly in other aspects of the retail world you would be LUCKY to ever have decent after sale support. Samsung is already so integrated into our lives and we don't even know it.
[Android Software/Hacking General [Developers Only]] vbetts:
Because there is no reason for this to be true. It was from phone scoop linked on engadget.

http://www.engadget.com/2011/01/18/samsung-says-it-isnt-charging-carriers-for-android-updates-pro/

It's Samsung being Samsung, they're bad with updates. They've done the same thing with countless phones before, and not just on Android. So it's no surprise that this update isn't coming on time. I've had Samsung phones, I've sold Samsung phones, and from me and to the people I've sold them to, it's the same question. When the hell is the promised update coming to this thing?! Looking at the Moment, the Intercept, the Transform, the Behold II, the Captivate, the Vibrant, and the Epic. Or when an update is coming to fix certain things, the Moment, the Captivate, the Vibrant, and the Epic.
[Android Software/Hacking General [Developers Only]] morfy50:
This sums the whole debacle up. They've done it before, they're doing it now, and they'll probably do it again. So that's that. [Hard] Lesson learned.

I don't like it anymore than the next guy, but people should just stop buying Samsung phones if they want updates.

Android == lots of device manufacturer choices.
[Android Software/Hacking General [Developers Only]] mAlfunkti0n:
It's a lesson learned now, as I have never owned a Samsung handheld before this point.
[Android Software/Hacking General [Developers Only]] vbetts:
The actual phones aren't bad, I loved my Epic when I had it. It performed great under 2.1, but I got the phone expecting Android 2.2 at first by the end of Summer, then by the end of the year. Update didn't come, so I got and Evo, with 2.2 on it already.
[Android Software/Hacking General [Developers Only]] mAlfunkti0n:
I would love to say that performance was great on mine, but when I rooted and switched from RFS to EXT4 I noticed a HUGE performance increase. I would have random app lockups/slowdowns (stock apps such as browser, etc), after which I don't see them.
[Android Software/Hacking General [Developers Only]] vbetts:
That's what I had to do on my Moment. Normally all the RFS to EXT4 format would do is just an increase in synthetic benchmarks. But the Moment was so slow and unoptimized that the EXT mod made a huge difference. Glad to see 2.3 go to EXT4.
[Android Software/Hacking General [Developers Only]] heero01:
i think someone should get involved and just make a standard when phone is released have the most current firmware out at the moment if your not going to support the phone be honest and leak its source codes so people can try to atleast keep building were you the company stops
[Android Software/Hacking General [Developers Only]] gsrinivas:
I'm running (the official) Froyo on my Galaxy S here in India, for more than a month now. The first thing I did after buying the phone was upgrade it to 2.2 via Samsung Kies. I'm feeling sorry for all those Galaxy users in the US. Not everybody likes rooting the phone.
[Android Software/Hacking General [Developers Only]] vbetts:
Problem is with the source code, some of the phones they release source for there isn't a whole lot to it.
[Android Software/Hacking General [Developers Only]] ph00ny:
i held out on rooting for a long time so that i don't have any issues with updating to the official 2.2. Once they missed their two estimated release dates for froyo, i moved forward with the cooked roms from here and never been happier
[Android Software/Hacking General [Developers Only]] mr72:
There have been hundreds or maybe even thousands of products over the past decade plus that run some kind of adaptation of embedded Linux or Linux under the covers and some kind of custom application code on top, such as an XBox, DVR or GPS unit. Also we have had numerous commercial Linux distros such as RedHat Enterprise, etc., along with open-source Linux distros like Fedora or Ubuntu, and even Apple has been shipping computers with a derivative of BSD OS under their Aqua UI which is called "OSX". In fact, in my day job, I am a developer and test engineer for a product that follows this same design implementation. The very same issues are always there, and it is no different with phones now.

The underlying OS upon which a custom implementation is based often gets revised but these updates are not considered critical or worth the risk in terms of test time, porting or updating custom vendor code, potential new bugs, etc. So in this case, the updates do not get picked up until they are deemed to be critical for some business purpose.

In the case of Samsung, they consider their TouchWiz, driver code, and whatever other customizations are done to Android to be critical features of their total product, so they have a vested interest in controlling the release of the application-specific software. Likewise, AT&T considers their so-called "bloatware" and other restrictions put into the software (like disabling wifi tethering, etc.) to be critical to their business purposes, so they are going to hold up releases until they can get these things worked out. Now you, as a consumer, may not value TouchWiz or being directed to AT&T's music store and that kind of thing, but the vendor values it since they provide distinction between their product and a competitor, as well as providing some means by which to achieve some extra revenue in the case of AT&T due to their service agreements.

The iPhone is little different. Lots of stuff is locked down on iPhone and gets enabled by jailbreaking them and rogue developers and hackers have been annoying Apple & AT&T for years this way. The reality is this: you get what you purchase. When you buy the phone, you must either abide by the conditions of service and maintenance provided by the vendor of the device (which is normally the phone carrier in the USA), or willingly give up that support by rooting your phone and then you can do with it as you see fit. This is no different from any other embedded Linux device you buy.

I understand the frustration. I was frustrated with HTC and AT&T with their delay in releasing Froyo for my Aria, but the reality is that I am much happier with the phone rooted and my own Froyo install on it, thanks very much to the xda community. I was far more frustrated with my previous phone which had no open-source community support to put new features on it. At least there is SOME path to upgrade/change with Android, unlike with iPhone or vendor-specific "feature phone" operating systems.
[Android Software/Hacking General [Developers Only]] boborone:
They released another promise

http://wap.dailytech.com/mobile/Article.aspx?newsid=20701
[Android Software/Hacking General [Developers Only]] daveinmn:
Funny - my Viewsonic Viewpad7 at least came with 2.2.1. We'll see if anyone else buys one so they support it in the future :) So far other than subpar processor I love it and use it throughout the day!
[Android Software/Hacking General [Developers Only]] mAlfunkti0n:
I love how Samsung is already pimping their next phone. What a total joke.
[Android Software/Hacking General [Developers Only]] Foxcow:
Even without taking the original poster's comments into consideration and based on Samsung's underwhelming performance, my Galaxy S is the first and last Samsung phone period. I'll be heading back to HTC.

Original poster, thank you for the info.
[Android Software/Hacking General [Developers Only]] kelce:
I wanted to reply to this gentleman in particular.

The reasons that many of us are refusing to buy samsung again is more than just froyo. With them not updating to froyo they are adding 4 phones in a long list of phones that have not received updates that they NEED or that were PROMISED. There have been phones with significant bugs that weren't updated. The impression being one. Also ask the people who owned a behold II about how they feel about samsung. Ask the eternity users, the mythic users, the black jack and the sync users. I can name more.

Also I don't buy your claim that carriers have a stranglehold on the update process. To buy this claim I would have to believe htc has magical powers because they have been owning in regards to update. Motorola updated the droid x back in september. Updating is not an impossible task. Samsung updating is another story. I nearly passed out when they revealed they updated the acclaim. Yet more proof that it's possible to update.

What samsung has a problem with is updating their crap and doing so in a timely manner. They have a LONG history of this and it's so well known that they even promised they'd get better at updating so even samsung knows they are failures.

That's reason 1 why I"m not buying samsung. Reason 2 is how they have handled the gps issue. If it's software that's causing the problem well ok then fix it. They have tried a couple of times and failed. This reminds me of antenna gate with the iphone. All signs point to hardware but they don't want to swallow the price of replacing units and unfortunately for them they can't just give everyone a bumper case.

Reason 3 is their customer service. It's the worst I've ever witnessed. Everyone in the cusomter service department is a drone with stock responses. Robots can do their job. All responses via email are copy and paste and sometimes don't even answer all your questions. This is assuming you get a response which I haven't a few times. This whole thing would be a lot better if Samsung even pretended like they gave a damn.

So don't assume all the people jumping off the samsung ship are doing it solely because of what this person posted. They had probably already made up their mind to never buy samsung again before this post.
[Android Software/Hacking General [Developers Only]] mr72:
These are valid points about Samsung, but these points could be applied to any number of companies with similar products.

You are correct that the GPS issue may well be comparable to "antennagate" with iPhones. Apple responded swiftly with a software fix. However, Apple is in a unique position (or, was) in that they controlled the hardware, the software, and also through an exclusive agreement, had tremendous influence over the carrier (or, more specifically, AT&T was able to shift the blame directly to Apple and require them to directly address the issue due to the exclusivity).

From Samsung's perspective, #1 if it is software, they may not have the ability to fix it. #2 if it is hardware, it may require a software change to fully implement, and they don't control the software. #3, the carrier has other directly competing products running Android OS with similar features that they can sell as an alternative to the Samsung, so they have no interest in forcing Samsung to address this. They can just sell another phone. And as a consumer, there is much less outcry since you can switch carriers, switch phone hardware, etc. and have much less to lose due to the competitive nature of Android phones.

Incidentally, this difference with Apple is shifting, and in actuality, this is likely to end up being a serious competitive weakness for Apple.

The point is, if the problems with the code are 100% in the Samsung-specific custom code and not in the open-source base, then truly this is Samsung's problem. But it may ver well be bugs in the open-source base, in which case there's not much Samsung can do to fix these things. So you have to lean on the carrier, they have to lean on Samsung, and Samsung has to lean on Google or just wait. However, there is no compelling reason for Samsung or any other handset maker, much less the carrier, to upgrade the Android OS at their expense unless there is a feature they must sell or a bug to fix. You bought it with the OS that came with it, and by doing so you agreed to the feature set that was on the phone. You don't have much of a reason to complain.

The way I see it, maybe Samsung has a bug that requires fixing, and maybe it is in their source base and maybe it is in the open source base Android code, but in neither case is it required for a wholesale OS upgrade to be pushed out to resolve it.
[Android Software/Hacking General [Developers Only]] sjmoreno:
Samsung says this is false - time will tell

Yes I know companies lie all the time but I just read on Engadget that Samsung has officially announced that they don't charge carriers for updates and also that they will be pushing out a Froyo update for the Galaxy S.

I think it is a WIN for owners of these phones regardless if the Original Poster's post embarrassed Samsung into changing their policy and promising to push out the update for free or if they had already planned to do this and felt compelled to announce it because of the OP's post.

Now we wait and see.
[Android Software/Hacking General [Developers Only]] mAlfunkti0n:
You need to keep reading. The GPS issue IS a Samsung issue. It was resolved for most with the leaked DJ05 on the Fascinate. Samsung MUST be held responsible, Google is not spec'ing the hardware for phones or building phones, Samsung however is. So they are responsible for building a device that works with the software that is currently available (which 2.1 was, yet the phone still came with a buggy/non working GPS).

I installed the leaked DJ05 firmware with new modem and whalla, GPS just magically works. This was such an issue that I don't see how it couldn't have been caught in testing. But if they test in the same way their repair centers "test" repairs they make, I can see it happening easily.
[Android Software/Hacking General [Developers Only]] mr72:
Actually, certainly the Android source base is intended to support only a particular range of hardware, so this is not definite evidence that the problem lies solely with Samsung. However, it is an indication that the problem was resolved in some way by Samsung and the resolution has not been pushed out to customers for one reason or another.

What that one reason or another happens to be is a question only Samsung can answer.
[Android Software/Hacking General [Developers Only]] chulo_allen:
Vibrant was my first Android phone.. and my last Samsung.

Im going HTC (should have never left) next time, they are more consistent and open about their Android policies.

Will me not buying Samsung make much of a difference to samsung? No, but im sure I will be a lot happier
[Android Software/Hacking General [Developers Only]] kelce:
Here is the thing. Samsung put out a phone with faulty GPS. They have no one else to blame but themselves. If they can't fix the problem for this reason or that then it is still their problem. Many manufacturers(actually pretty much all of them) have managed to work with the OS to get a working GPS. It's not too much for customers to ask that Samsung follows suit and also manage to get the GPS to work. It's a head scratcher how this terrible of a GPS even made it out of testing.

You are right I did buy the phone with the 2.1 OS. I have learned my lesson to not buy based on possible updates. Honestly I wouldn't have any issue with samsung in regards to froyo if they never made promises they couldn't keep. And the fact that they have promised froyo and even went out of their way to promise it before the end of the year does give me reason to complain. I complain when anyone(company or not) fails to keep their promises.
[Android Software/Hacking General [Developers Only]] patmcclellan:
Thanks for the background scoop. Really, too bad. I'm glad I didn't wait to root and update to Froyo.
[Android Software/Hacking General [Developers Only]] vbetts:
Samsung has always had gps issues with their Android phones lawlz. My Moment had a terrible GPS reception always.
[Android Software/Hacking General [Developers Only]] SeEsAw12:
Samsung's argument is that it wants to make the best possible product before they release it?! REALLY!?!? ARE YOU F***ING KIDDING ME!?

The amazingly talented and hardworking people of XDA have ported several ROMs for the Galaxy S line in a matter of WEEKS and a team of experts that get paid in triple digits, who's sole purpose in life is to send out a single update, this is excluding the fact that each SGS model probably has a team of several engineers, can't for the life of them send out ONE SINGLE UPDATE?

Is that what Samsung is really trying to tell us?! If they are then they should close up shop on their mobile phone development team because it's complete garbage.
[Android Software/Hacking General [Developers Only]] Miami_Son:
Exactly right. When it comes to corporations, a different set of ethics applies. They are beholding primarily to shareholders, not customers. They will say and do anything that protects shareholder value, even if it is a bald-faced lie. Ambiguity is preferred over truth when it protects share price.
[Android Software/Hacking General [Developers Only]] kelce:
What does it say about my captivate that when sitting side by side with my bro in law that has a samsung moment his locked in in less than 30 seconds and mine failed to lock in at all. lol