yashsingh1/xdaforums huggingface dataset:
[Android Software/Hacking General [Developers Only]] blada4life:
In regards to the Epic, i'd like to remind people that originally, it was marketed as having 2.2. Then, closer to release, they changed it to 2.1 "with 2.2 coming soon after." Well, "soon after" has come and gone.

I bought the Epic partly because it suited me better than the Evo, but also because of 2.2. I knew that i would have a current version running. Froyo was part of the basis of my bargain. At this point I'm fed up with samsung. We've been getting teased with 2.2 almost every month for literally 5 months now, and at least for 1-2 months prior to the phone being released (which makes it upwards of 6 months). It is ridiculous.

People who have this phone should just return it when something new comes out. Samsung has breached their promise. Im sure there will be people here who will comment about the fact that you can always root your phone or that they are happy with eclair; that's fine. I bought this phone with the assumption it would perform on par with 2.2, and not have any annoying lags and bugs.

If everyone complains and ditches boycotts samsung phones, then maybe they will change their ways. From everything i have ever read, i never see anyone mention the fact that samsung marketed this device as having 2.2 and subsequently, promising it within a short period of time.

Just my .2 cents
[Android Software/Hacking General [Developers Only]] mikeschevelle:
This is one major reason that I am contemplating trading my Epic out for an Evo, I am tired of Sammy's bull****.

I am realizing that even though it is a good phone, it will soon be "out of date" with the lack of support from every one.
[Android Software/Hacking General [Developers Only]] tjsooley:
All this is bull****. Us cell carriers suck.
[Android Software/Hacking General [Developers Only]] foxsdaddy67:
samsung

personally after owning a moment i will never own a samsung phone again. thank got i got an evo shift:D
[Android Software/Hacking General [Developers Only]] lqaddict:
Interesting. Kinda contradicts with Samsung's marketing agenda during launch of the Galaxy S line in the States. During the launch event in NYC it was clearly stated by Samsung that all variants of Galaxy S line will receive Froyo firmware update, no where it was mentioned that if you are on a US carrier the device upgrade will be subject to terms and conditions set between the manufacturer and the carriers http://www.youtube.com/watch?v=Wf3uGTAeQy4

FF to 4:45
[Android Software/Hacking General [Developers Only]] Hot_Hands:
I think it's pretty god damn egregious that they'd charge large sums of money for code thats open source and freely available. I'd also think it has to be against some sort of law or license.
[Android Software/Hacking General [Developers Only]] emuneee:
Disclaimer: I am not defending Samsung. Upgrading an embedded platform (regardless is the software is open source or not) is an extensive process that takes the time of engineers and testers...so it does cost Samsung money. I think the argument that just because Android is open source, Samsung has no reason to charge carriers for updates is off-base. This type of R&D cost money....maybe not a whole bunch, but some investment dollars are still allocated.

With that said, if Samsung led the public to believe that US Galaxy S devices would be upgraded to Android 2.2, then they need to absolutely hold up their end of the bargain. A lot of these corporate types lack long-term thinking. Samsung could begin to build a good fanbase if they pickup the slack in the customer support department by providing timely upgrades, fixes, and other types of support. This fanbase will continue to buy their products and recommend others to do so. This is why Apple consistently ranks highest customer satisfaction, they provide software support for their products for at least a year, mostly two.

At this point, their public image (in my eyes) has taken a dive. I own the Captivate, a Samsung monitor, and digital camera. But these will be my last three Samsung products forever and I will not recommend any others Samsung products.
[Android Software/Hacking General [Developers Only]] kletiz:
Great post. Makes me dislike Samsung even more now!
[Android Software/Hacking General [Developers Only]] mistermr:
Thanks for bringing this side of the story to light, and risking your job to do so. If this story holds any bearing, Samsung is an entirely terrible company who hold zero care for their customers. They are only concerned with profits and pushing out new products instead of making their current customers happy and possibly turning them into repeat customers. Pitiful.
[Android Software/Hacking General [Developers Only]] ScratchSF:
Great OP, which leads to three comments / thoughts.

First, if a carrier, such as T-Mobile USA decided to carry the rumored Vibrant 4G, this would suggest that either 1) they have renegotiated their contract with Samsung or 2) that they don't care about their customer base - given what their existing Vibrant customers have experienced. We will know, in due course, what path T-Mobile USA has chosen to walk.

Second, it sounds like the iPhone has an advantage over Android based products because Apple is in a position to update the operating system without involving the carrier. If this is the case, then financially, one would expect carriers to start pushing the iPhone to their customers. I don't see this happening yet as many carriers have really built up their Android lines. But it will be interesting to see what happens now that other carrier(s) start to carry the iPhone.

Third, it seems like this is an area where Google really needs to step in and set expectations - with carriers, manufacturers, and consumers. Right now, we are witnessing a growing dissatisfaction with Samsung. However a recent report showed that the best manufacturer for pushing updates - HTC - only had a 50% track record. Consumers, who are locked into a 2 year contract, will grow frustrated if their only means of getting the latest operating system (including some "non-critical" bug fixes) is to purchase another phone at full price. This will affect how Android and Google are perceived.
[Android Software/Hacking General [Developers Only]] Scrtcwlvl:
Seriously, why do we need to keep telling people this:

Never

Ever

Ever

Buy a phone for promised future updates.

You buy it for what it can do now, if it can't do that, then you have zero right to complain when it doesn't.

Yet in all seriousness, what does it matter to anyone on this forum? We all have the capabilities to upgrade our devices to the latest roms. Yes, pushed out updates give us updated drivers, packages and all around system fixes, but seriously guys, even with a N1 I don't even wait for OTAs.
[Android Software/Hacking General [Developers Only]] Shipyaad:
OP, can you maybe link to some official documentation on this? Not that I doubt you for a second, but putting out some dox would light a serious fire under Samsung's ass...
[Android Software/Hacking General [Developers Only]] Moxie3000:
So does this have anything to do with the fact that AT&T was/is(?) dumping the Captivate on the marketplace?

Last July, it was giving away Captivates. I have heard rumors that some folks are STILL able to procure free Captivates.

Is this the beginning of a falling out between Samsung and AT&T?
[Android Software/Hacking General [Developers Only]] Acid'sMark:
Awesome, thanks for the news. This article explains a lot but on a different note, I'm not sure about "effort on Samsung’s end is rather minimal" is 100% accurate. Have you seen how crazy TouchWiz is integrated into stock Android OS, it is pretty ridiculous when comparing to to Motorola's Moto Blur...
[Android Software/Hacking General [Developers Only]] probation:
No update - No problem

No worries. The lack of update to Froyo forced my hand. I found the wonderful world of XDA and also taught myself how to choose custom ROMs, tweak features, and remove Sprint bloatware that I never wanted anyway.

So this little spat of theirs has actually provided great benefit to me. I've learned how to customize my phone and I've learned that Samsung is a ****ing nitwit of a company. The Galaxy S is my first and last Samsung phone. I'm very happy with it, currently, with my custom ROM. However, when the time for an upgrade comes, so long Sammy.

I hope your extra fees for open source software covers your future losses from me and others jumping ship.

Oh wait, no I don't. :)
[Android Software/Hacking General [Developers Only]] vbetts:
All the Galaxy S phones in the US were slated to have Froyo 2.2 by the end of 2010, we're not far into 2011, but there's still no 2.2 update for any of the devices. Samsung is terrible with updates. My Moment was suppose to be updated to 1.6 after launch, then it was changed to 2.0, then changed to 2.1, and by the time that came Froyo was out already. There is no excuse for this at all, if this is true and none of the companies are putting out the money for the update, then they shouldn't put out that the phones will be updated to 2.2. But just from dealing with Samsung phones in the past, after seeing how they handled phones like the Behold II, the Intercept, even the Omnia II on Verizon, I've got a feeling this is Samsung just not having the update ready like usual.
[Android Software/Hacking General [Developers Only]] labbbby:
Yup they moved to EXT4 most likely for concurrency for upcoming dual core and more powerful architecture.

http://android-developers.blogspot.com/2010/12/saving-data-safely.html
[Android Software/Hacking General [Developers Only]] kelce:
Let's ask this. Why isn't anyone pointing any fingers? I guess the carriers and samsung depend on each other too much. If the carriers are at fault how has motorola and namely HTC been able to push their updates through? The droid x had their froyo back in september. I remember it vividly because I was jealous lol.

If samsung is at fault they should be a bit more transparent with their customers imo.

It's a shame that moto is being laggy about their updates to your phone. You should be angry too. You see with android the ability to upgrade and customize is a huge selling point but the average user won't flash custom roms so naturally they depend on the manufacturer. There in lies the problem. If updates come this slow then it's not worth it. Your Defy will be obsolete on the day you get froyo because I'm sure gingerbread will be making waves.

Even with the shameful delay in you update samsung still takes the cake. Their history of updating is terrible. Eternity never go the update, neither did the sync, blackjack, mythic, impression, and the infamous behold II. All promised or expected due to flaws, all never to be seen. I understand that they don't have to do updates but when your device is faulty or your promise them then you NEED to update. And this is why I don't give samsung any credit. They don't deserve it.
[Android Software/Hacking General [Developers Only]] vbetts:
If the "secret" is true, then Samsung is probably the only one to charge for the update.
[Android Software/Hacking General [Developers Only]] dallas90733:
Now, here’s where the politics come in: most U.S. carriers aren’t very happy with Samsung’s decision to charge for Android updates as feature updates, especially since they are essentially charging for the Android Open Source Project’s efforts, and the effort on Samsung’s end is rather minimal. As a result of perhaps, corporate collusion, all U.S. carriers have decided to refuse to pay for the Android 2.2 update, in hopes that the devaluation of the Galaxy S line will cause Samsung to drop their fees and give the update to the carriers. The situation has panned out differently in other parts of the world, but this is the situation in the United States.

Some of you might have noticed Verion’s Fascinate updated, but without 2.2 : This is a result of a maintenance agreement Samsung must honor combined with Verizon’s unwillingness to pay the update fees.

In short, Android 2.2 is on hold for Galaxy S phones until the U.S. carriers and Samsung reach a consensus.

Some might wonder why I didn’t deliver this over a more legitimate news channel – the short answer: I don’t want to lose my job. I do, however, appreciate transparency, which is why I'm here.[/QUOTE]

This is all good information!.

few questions,

1.WHY DID ALL THE US CARRIER CHOSE TO CARRY SAMSUNG PHONE AND SELL IT TO US knowing SAMSUNG WILL MAKE THEM PAY FOR THE UPDATE?.

2.WHY DON'T THEY ( SPRINT-ATT-VERIZON) COME OUT AND SAY, HEY CUSTOMERS SAMSUNG WANT TO CHARGE FOR UPDATE, WE REFUSE TO PAY THEM FOR OPEN SOUCE.

3.WHY DON'T THEY GO STRAIGHT TO GOOGLE AND ASK GOOGLE TO RELEASE THE CODES/ARE THEY CAN RELEASE THE CODE, SO THIS CAN BE DONE BY AN XDA DEV?...THIS IS SOME BULLS*IT!!:mad:
[Android Software/Hacking General [Developers Only]] XCellPhoneSalesRep:
Samsung wrote to Phone Scoop, "No. Samsung is not charging carriers for Froyo updates to Galaxy S. We hope to have more detail on status shortly. Promise!"
[Android Software/Hacking General [Developers Only]] SeEsAw12:
Ah, yes. And the whore I am, I had to write a follow up to the other article

Sorry for all the site plugs guys. I gotta say, you've been helping us out tons though :)

Check it out

TechNeutrality
[Android Software/Hacking General [Developers Only]] sansart:
Giz picked this one up and they quote (as mentioned above) Samsung saying they don't charge for their updates

http://gizmodo.com/5737002/the-prob...y-samsung-galaxy-phones-are-stuck-in-the-past
[Android Software/Hacking General [Developers Only]] viperacr99:
I was considering buying a galaxy tab or another Android tablet, but I'll pass on anything with Samsung printed on it from now on, especially since I suspect the original post probably pretty accurate. I'm not an apple fan at all, but knowing that I can update iPad (or iPhone) via iTunes the day an update is made available is becoming quite appealing.

The Epic 4G has some serious bugs that should have caused it to never be released in the first place. Brand new out of the box you are lucky to get 6 hours from a fully charged battery because of the 50% time without service radio bug and DRM crap running in the background. And don't even get me started on the GPS problems.
[Android Software/Hacking General [Developers Only]] mAlfunkti0n:
I feel the same way (would have never bought the Galaxy Tab anyways, laggy turd when I tested it). I just can't discount corporate greed to get past this, the fact that Samsung refuses to actually give an update to the status of this rather than "hey guys were testing, we promise!!!" just forces me to believe something else is going on. They have had plenty of time to test and roll this out.
[Android Software/Hacking General [Developers Only]] kevinniven:
Hmm..

I find this hard to believe. Who is the author of this for one? I for one will never buy another Samdung product, ever.
[Android Software/Hacking General [Developers Only]] saint168:
This actually make a lot of sense. Samsung as a phone manufacturer can only make money when people buy their phones. Each phone they update to a new version equal to a potential loss of new sales since users will not buy a new phone. So they charge the carrier for it because the carrier will continue to make money off the users with or without the upgrade.
[Android Software/Hacking General [Developers Only]] kennethpenn:
Samsung just came out and said this is a false accusation.

http://briefmobile.com/samsung-we-arent-selling-updates-to-carriers
[Android Software/Hacking General [Developers Only]] Croak:
Behold the power of an internet rumor, and an internet lynch mob.

People have been left-conditioned for a generation that profit is evil, and any really profitable company is really evil. So, with that sort of conditioning (we used to call that brain-washing, by the way, or indoctrinating), it's no wonder that younger people get all instantly up in arms over a bunch of BULL****.
[Android Software/Hacking General [Developers Only]] trippsixxes:
Processor vs. Service?

Help me...

Do I trade my Epic and the hardware for the Evo and the support?

I would greatly appreciate serious constructive feedback.
[Android Software/Hacking General [Developers Only]] drksilenc:
easy way to solve this problem release 2.2 source to the community if they arnt behind this.

and no samsung doesnt make the drivers the chipset vendor does. they may have to change some values but the soc has most drivers from the factory.

A poster said there are hundreds of differences between the nexus s and the galaxy phones. Same screen, same radios, same proc, Major differences where? there are some new parts in it like the nfc chip but the nexus s had more drivers and its alot easier to remove parts than it is to install them.

This is like how with lenovo laptops you can use the same image for win 7 for 4 different generations of laptops and it all works. Of course some drivers need repackaged but as many a dev here can attest to ITS NOT ROCKET SCIENCE
[Android Software/Hacking General [Developers Only]] meffertf:
That's why the Galaxy, as good as it is...

will be the last Samsung phone I buy. They have simply lost my trust as a cell phone manufacturer.

Luckily I was willing to put Nero v5 on my Vibrant, but being caught between T-Mobile and Samsung is screwing the "average" cell phone user out of some pretty cool functionality.

I'll still buy their TV's, but no more phones.
[Android Software/Hacking General [Developers Only]] icet925:
Profits ! Profits ! Profits !

It's always going to be about profits. It is the society/system we live in. So let it be. If not go out there and join the revolution.

It is clear that android is called open-source for a reason. That means its free and of course it is going to be updated constantly. It is just these corporations lock down our phones and limit its capabilities.

There really is not much we can do about this.

This is why this site exists.

Honestly, I think that people will soon to realize that this kind of society does not work and overthrow these scums.
[Android Software/Hacking General [Developers Only]] brodie7838:
I recently wrote Samsung an email with this exact message. I'd encourage everyone to consider doing the same; customer voice in this matter could make all the difference in the world.
[Android Software/Hacking General [Developers Only]] generalen99:
I don't get the US situation at all. If I understand correctly, carriers (like AT&T) are responsible for phone updates? Shouldn't stuff like that come straight from the manufacturers, in this case Samsung, like it does all over the world?

Passing it through another channel doesn't make much sense when the manufacturer have more or less direct communication with the end user via update and transfer software.

I updated my Scandinavian Galaxy S to 2.2.1 just yesterday via Kies. It was an official update straight from Samsung, and I would've gotten that update regardless of carrier.
[Android Software/Hacking General [Developers Only]] Miami_Son:
That's a very short-sighted business model, especially for a company that sells lots of other products besides phones. A company like that needs to build brand loyalty and you don't do that by pissing off buyers of any one of your products. You make them happy, even if it costs you a little, because in the long run you make more money off repeat customers who are willing to buy anything with your logo on it because they have had a good consumer experience with a previous product.
[Android Software/Hacking General [Developers Only]] yujioh:
Does anyone have a website that has been sent to Samsung that would demand updates for Galaxy S or else we would no longer purchase Samsung phones?
[Android Software/Hacking General [Developers Only]] dong1225:
I feel like my post is getting buried in this deluge of posts but please take a look at it, it should be around page 19 of the thread.

As much as people are accusing Samsung of money grubbing company and other protecting them for the same reason that they are a company, they do worse things than a regular company would do or at least that has been the way they work in their homeland, South Korea.

Sure all the companies are just crooks out to get your money, but this one is not a small time pick-pocket. You are dealing with one of the worst that will slice your nose off right infront of your eyes. (At least the main company in Korea is THAT BAD)
[Android Software/Hacking General [Developers Only]] MikeyMike01:
Samsung can go to hell. I won't buy another anything from them again. Ever.

And I do mean never. I've had a grudge against RadioShack since 5th grade.
[Android Software/Hacking General [Developers Only]] poggin:
Mob mentality much?

I read quite a few posts but 21 pages was a little silly so sorry if this has said...

All these people going on about not buying Samsung again because of an anonymous poster is crazy. Even if what the OP said is true who is to say he/she knows the true story. Companies feed employees BS all the time.

US carriers won't update until they have to, bottom line. It costs them money to upgrade, be it bandwidth or increased customer service. If carriers have to pay then they won't until they start losing money. Samsung may be bad names for charging, or not, but the carriers would have known this before the phones were even made. It isn't something that it sprung on them.

Samsung would not hurt themselves, it is more than likely US carriers telling Samsung "i know we had a deal but if you don't give us stuff for free we will ruin your phone line."

Let's not forget the iPhone in this mess. They are going to different carriers now. They are the true cash cows because the masses buys them because everyone else bought one. How could they allow a phone line with better screens, processors and whatever else to get a new OS? People might start choosing the better phone.

These carriers should be bending over backwards getting a new OS out, take the lose and hope to make up for it later. These carriers ream their customers in pricing all the time.

If these bandwagoners want to stop buying samsung, try. You'd be amazed at how many companies use samsung parts. Sony is one of, if not the, biggest samsung customer for example.

Stop being ignorant and wait for real facts. Else let's blame liquid that one time it choked us a little and stop drinking it... same nonsense.
[Android Software/Hacking General [Developers Only]] Step666:
How can people still be coming forward and believing this crap?!?

Samsung came forward last night and stated definitively that this rumour is untrue.

It smelled like BS from the start, those of us with an ounce of common sense called it as being and BS and low and behold, it is(!)

Here is a link to an article on Engadget in which Samsung prove the OP to be nothing but a massive troll, so now everyone can stop panicking and find something else to get outraged about.
[Android Software/Hacking General [Developers Only]] MikeyMike01:
How about they come forward and deliver the ****ing updates they promised months and months ago instead.

Unbelievable. Never again.
[Android Software/Hacking General [Developers Only]] zelendel:
Ok I understand that some of you are upset but the swearing in the threads stops here. This is your only warning.
[Android Software/Hacking General [Developers Only]] kobesabi:
http://www.phonescoop.com/news/item.php?n=7346

Email are easily spoofed (forged). Did PhoneScoop do an email header verification to see that it is authentic originating from one of Samsung mail exchange (MX) server? Or they just got suckered with fake email? Any user on the internet can run fake smtp daemon pretending to come from somewhere. Only way to verify is if both forward and reverse IP lookup matches the MX record of Samsung.
[Android Software/Hacking General [Developers Only]] Step666:
Not quite as simple as anonymously posting lies on a forum but plenty of people seem happy to believe the guy who started this thread...