yashsingh1/xdaforums huggingface dataset:
[Android Software/Hacking General [Developers Only]] freekboy:
It boogles my mind why a lawyer hasn't put together a class action suit against Samsung over this matter. Yes, you can vote with your wallet as a consumer, but companies have to also stand by their promises. I don't care if I see a dime, a class action suit that makes samsung pay out over this matter would make me quite happy.
[Android Software/Hacking General [Developers Only]] Daddy43205:
why hasnt samsung been boycotted get enough people involved and try to get at least walmart involved they wouldnt have a choice but to change there ways. cause something needs to be done soon.
[Android Software/Hacking General [Developers Only]] Jbcarrera:
Has anyone sent this to the media? Or are we against that atm?

Sent from my EVO at the edge of Hell
[Android Software/Hacking General [Developers Only]] _TB_TB_:
Guess you've never been to Poland. You have NO IDEA about how high cell phone costs can be.

Well, it won't. Samsung does a hell more than just cellphones. TVs, LCDs, etc.

Well, Spica (i5700) did not get an update. What should be making them 'hold back' if not money? It is all about money - this is business!

Yay, americans... ;) Remember, you can sue coffee seller if you get burnt by your HOT coffee, because nobody said that hot coffee is hot (hilarious). Samsung DOES provide upgrades ("upgradeable" != "will be upgraded"), but not free. Simple. Check out the previously mentioned Motorola Droid/Milestone bootloader lockdown. SGS does not have a locked BL, so go on, play.

Ah, and don't forget about SonyEriccson and their speedy updates. And the old SE X1/X2 WM6.5 ;)
[Android Software/Hacking General [Developers Only]] Jbcarrera:
A lawyer has taken the case and a class action lawsuit is being filed the suit is against Samsung and T-Mobile for the failure to release the update to the vibrant and is taking all other complaints from other galaxy s owners epic is included

Sent from my EVO at the edge of Hell
[Android Software/Hacking General [Developers Only]] koocheese:
You people are too quick to pull the trigger on samsung.

They have released froyo for their galaxy s lineup, it just so happens that you poor folks don't have access to it. See something in common here? It's you folks that got it from an american carrier...

Maybe the carriers in other countries did pay for the update, or negotiated a better deal. I'm not gloating but my Telus fascinate (a vibrant with a different radio) has had froyo since xmas time, all they did was put their touchwiz on it, no bloatware from my carrier at all, just like the how it came out of the box with eclair. I'm sure all your carriers loaded up a **** load of bloatware. I'm not certain but rogers & bell I believe both have froyo released too.

When I picked up this phone, I had every intention of selling it the instant I got it and picking up the desireZ, but it grew on me, this was a great 1st android phone, minus the gps issue but I never use it anyways.

Samsung also didn't lock down their phones like some of the other manufacturers were doing which made rooting and what not simple.

For my next phone, I'll see what my choices are (which is why I went android and not iOS), but I won't be shying away from samsung. I'll most likely get a Nexus.
[Android Software/Hacking General [Developers Only]] rahlquist:
I've been pushing the android fan sites to pressure samsung but they dont want to do that.

http://forum.androidcentral.com/and...request-androidcentral-all-android-sites.html
[Android Software/Hacking General [Developers Only]] boominz28:
what happened to buying a phone for being a phone? I could have bought evo because I was a htc fan for a long time, but I chose samsung epic for the keyboard, the screen was amazing! and the camera seemed better. I didnt buy it for the update.

Although if this article is true then shame on them for this but truly people buy a phone for what it can do for you not what it might do in the future.
[Android Software/Hacking General [Developers Only]] player911:
I think you hit the nail on the head.

Because the Dell Streak and the Samsung Captivate are the closest contenders to their dear iPad and iPhone products.

Maybe we should be blaming Apple!
[Android Software/Hacking General [Developers Only]] Mac11700:
As far as a conspiracy theory goes...Yea...let's blame the Apple...yea...

How much stock does Steve Jobs own of AT&T ? Might be a deciding factor as to why I-phones are the ones always being pushed at the AT&T stores...and updated regularly and why a better OS hasn't been released by them for the Androids...ya think ?;);););)

Mac
[Android Software/Hacking General [Developers Only]] dbpaddler:
no offense, but maybe your combined sales don't hold a candle to that of the US and thus your carriers are more apt to pay the fee. Maybe they milk you for more money on a monthly basis and can easily afford it. I doubt it's because of better negotiation skills. Just sayin'.
[Android Software/Hacking General [Developers Only]] SeEsAw12:
I commented one of Engadget's posts about the Vibrant that was posted yesterday with my article and got a ton of hits... I don't see why people won't write about this.

http://techneutrality.com/2011/01/17/samsungs-dirty-little-secret/

And sure, Samsung has other products... but the other products aren't the problem. And yeah, Samsung isn't charging for the free content but they're still charging for something else that EVERYONE else offers free.

It's like people that sell an envelope with a super bowl ticket inside. The person is paying for the envelope but it's still 'morally' wrong.
[Android Software/Hacking General [Developers Only]] mrcrassic:
Does this have anything to do with the fact that a crap-ton of the modifications Samsung made for their phones are proprietary? Also, if feature upgrades are expensive, why is UMA included in the "leaked" T-Mobile Froyo ROM that's been floating around? Or was it never really a leak in the first place?

This is gold; thanks a lot for being brave enough to post this.
[Android Software/Hacking General [Developers Only]] Miami_Son:
Again, missing the point. These devices are being sold for what they can do beyond just being a phone. It is perfectly reasonable to not only expect, but demand some level of updating through their life cycle. Would you buy a computer expecting that the OS would never see an update? Well, these are handheld computers. Considering that our contracts hold us to 2 years (18 months minimum) of using these devices, manufacturers and carriers should have every expectation of having to release some kind of updates during that period. If they weren't in such a hurry to get new devices out into the retail channel and did more product testing, there might be less need for updates, but since they are the ones shrinking product cycles down to mere months, then they should be forced to provide updates for a reasonable amount of time. If carriers don't like that, then they should tell manufacturers to slow down product cycles and/or shorten contract lengths so that consumers can move away from an abandoned model more easily.
[Android Software/Hacking General [Developers Only]] FredOak3:
Here is what Canada had to go through...

https://pages.samsung.com/ca/froyo/English/?pid=ca_home_subbanner2_froyo_011111
[Android Software/Hacking General [Developers Only]] robtani:
Yet another reason to hate Samsung with all their BS. I'm so glad I didn't end up buying any of their smartphones after returning that complete piece of GARBAGE Samsung Momentum. That's always been their strategy: to flood the market with tons of models to gain marketshare without attention to build quality or maintenance.
[Android Software/Hacking General [Developers Only]] jadenq:
brains

that is re-donk-ulous.
[Android Software/Hacking General [Developers Only]] 1baldric:
count yourselves lucky - just did the captivate update on rogers in canada - issues with the internal SD card (just like Bell had with the Vibrant).

so... 2.1 and working, or 2.2 and buggy... take your pick.
[Android Software/Hacking General [Developers Only]] trekie86:
Can you just return your phone? I would image they wouldn't really give you anywhere near the value back and if you bought it with an upgrade, you paid the cheaper price and would have to shell out a lot more to buy another one under your current contract.
[Android Software/Hacking General [Developers Only]] taketheleap:
You forgot the part where the I9000M Galaxy S phone (Bell) was given a TERRIBLE update through Kies (JK2) and it bricked a significant number of phones, including mine.

It was so bad, that Bell has now instituted a policy of "just return it, we'll give you a new unit".

Seriously. I had an I9000 the day it was released. After two bricks (both because of a corrupt internal SD card), Bell promptly blamed the issue on the JK2 update (I think it was more hardware than software, but whatever) and sent me a new unit within 3 days.

My recommendation: screw waiting for Samsung/Bell to update your phone. Find a stable custom ROM, install it, never look back. Cuz if you wait for them, you'll always be months behind.
[Android Software/Hacking General [Developers Only]] ddarvish:
While the explanation in this thread seems plausible it seems weird for two reasons. most consumers will not blame the carriers but rather samsung for this problem and most likely would never buy another samsung product. Why would samsung want to create a bad name for themselves?

Also, why don't the carrier say FU samsung and stop selling/carrying their phones till samsung gives them the froyo update for free?

WHY for the love of god has no one leaked the updates yet? I know epic and vibrant got leaks but they were early builds.. by now there has to be ready to deliver builds that are still sitting somewhere...

anyway FU, whoever you are that is holding out on the update. I for one dont care about samsung anymore and cant wait till some of the Rom Develeopers release Gingerbread roms for the Galaxy S phones in the US.
[Android Software/Hacking General [Developers Only]] Ethere:
Exactly the reason I'll be switching to an HTC device or an iPhone (2012 so I'm guessing iPhone 6) when my contract is up. Damn Samsung...and I was going to buy a TV with your brand name on the bottom......now I don't want to have anything to do with you.
[Android Software/Hacking General [Developers Only]] bubbles7361:
Would this affect future updates on Nexus S?

Nexus S is a Samsung but with Google branding. If it doesn't get timely updates it is not going to be much of a dev phone.
[Android Software/Hacking General [Developers Only]] Izeltokatl:
the Nexus S will get google updates no problem, because its handled by Google, the Galaxy S, is handled by Samsung, so that is the issue.

Nexus S doesn't have this issue since samsung just built the hardware and nothing beyond that.
[Android Software/Hacking General [Developers Only]] knslyr:
And that's why I own HTC phones. Shame on you Samsung.
[Android Software/Hacking General [Developers Only]] brilldoctor:
i can kiss good by to gingerbread for my tab (or should that be kies, samsungs USELESS solution to OTA anyway what was wrong with ota? )
[Android Software/Hacking General [Developers Only]] brilldoctor:
you can say that again. my tab is still running factory firmware and is the only one not to have been updated. perhaps its time to flash roto-jme v4
[Android Software/Hacking General [Developers Only]] Step666:
I don't buy it.

If Samsung were charging for updates, I'm sure at least one of the UK networks would've refused to stump up the cash (most likely my network, T-Mobile).

Also, this would leave unlocked/unbranded handsets in a significant grey area regarding updates.

Obviously, there's a chance that Samsung have different policies in the US to the rest of the world but if that were true, then surely one of the US networks would've gone public and shifted the blame onto Samsung?

So I call shenanigans
[Android Software/Hacking General [Developers Only]] triniprince:
I concur. The only thing is will I get a refund on the Epic?
[Android Software/Hacking General [Developers Only]] Milkman00:
Sorry if this has been said but:

I don’t think this is the case at all. IF it was the case, wouldn’t it be in the best interest of each of these providers to PUBLICLY ADVERTISE the CRAP out of this issue, which would embarrass Samsung, which would also apply a lot of pressure to them, and it would get them to move on it for a lower cost?

Also, I would think if this WAS the issue, ONE of the carriers would pay the cost, just so they can advertise the fact that THEY have the new OS.

Lastly, I would think that if there was a contract in place that would clearly dictate (by version number) if the new version is critical, maintenance, or feature. I am VERY sure that verbiage would be in such a contract, or else how would they differentiate one from the other, without Samsung declaring each one as a FEATURE. Typically, a number increment to the LEFT of the decimal is feature, to the right of the decimal is maintenance, and a second decimal (or more) being critical.
[Android Software/Hacking General [Developers Only]] LovelyLJ:
Wow

This really just pissed me off!!! I wish my phone wasnt so sexy I would throw it against a wall....I accidentally fully submerged it in a bowl of hot sauce and it still works perfectly!!! DAMN U FASCINATING FASCINATE & CRAPPY ASS VERIZON!!!!:mad:
[Android Software/Hacking General [Developers Only]] knightnz:
Yes. That's right. It's the carrier's fault....

Mightn't Samsung be more to blame in this scenario? By which I mean, "Samsung

is

more to blame".
[Android Software/Hacking General [Developers Only]] ApplesRevenge:
I agree 100%. Samsung Galaxy S Froyo 2.2 is readily available within the U.K. and other countries.

The mobile carriers may be split into divisions associated to different countries; but a decision regarding a matter as serious as this would be made further up the chain and would occurr wide-spread throughout the companies divisions.
[Android Software/Hacking General [Developers Only]] Rodney.Wimberly:
Second time for me. Three years ago I bought the Samsung Blackjack with WM5.5 The salesman said WM 6.0 would be available at the end of the month. The Blackjack never saw this update.

Now I buy a Samsung Captivate in Nov of last year and the sales guy was already running 2.2 on his Captivate and said "It WILL be released by the end of the year"

Same old song and dance. I really wanted an HTC EVO but I get an awesome discount thru work with AT&T so I stayed with them. Regretting that choice now.

Thanks to XDA I don't have to play the political BS and I am running Cognition v3.02 and it rocks. Even if AT&T release 2.2 I will probably stick with Cognition
[Android Software/Hacking General [Developers Only]] Step666:
That's mis-selling and not the fault of either Samsung or the network.

Any grievances you have should be directed towards the person who sold you phone(s).
[Android Software/Hacking General [Developers Only]] mod777:
...this is why we have xda!!! Long live our chefs.
[Android Software/Hacking General [Developers Only]] DanGeorges:
The real reason...

I believe the real reason HTC, Samsung, et al cannot just push out updates like Apple can is because of the proprietary crapware each vendor installs on the phone and the "tight" integration between carrier stuff and phone stuff. If a given device was identical across carriers, then an OTA update would be relatively simple.

Also, the iPhone is (currently) only an AT&T device, so no big issue for Apple to update at will.

Just my guess as to the real reasons...
[Android Software/Hacking General [Developers Only]] Step666:
'Cos it's totally not on sale in loads of other countries on a range of other networks(!)

Just because a device is available on different networks, that's no barrier to getting updates out in a timely manner.
[Android Software/Hacking General [Developers Only]] mAlfunkti0n:
Personally I can believe every bit of it. Samsung DOESN'T care about customers after the sale of the device. I had to experience this when I needed to have my Fascinate repaired. Each representative I spoke with seemed like it was a bother I had to send them my phone for repair, and then it was sent back to me with NOTHING done to it but a reflash (it was a hardware issue, loose USB connector). I was told the device was tested and would be as good as new. I got it back the same way I sent it in.

This will be the last Samsung device I buy, what good is a warranty that doesn't fix anything? What good is a phone that can receive updates but doesn't. I'll be heading back to Motorola or HTC when upgrade time comes around.
[Android Software/Hacking General [Developers Only]] WrlsFanatic:
Samsung has publicly stated that the 2.2 update for the Epic would be available by the end of last year. It should be evident to most of the people here based simply on the fact that there have been PUBLIC statements about the Epic's update to 2.2 that this one Galaxy S device - at least - will get the update.

I don't know about any contracts between Sprint and Samsung, I only know that Sprint and Samsung DO intend to update the Epic to 2.2 AND 2.3 (I could tell you their target month for 2.3, but with the 2.2 delays, would it matter?). The 2.2 update has been held back because it hasn't passed Sprint's in-house testing. You can blame Sprint all you want, but do you want them to put software on your phone that might damage your device or even just make it run terribly? The genesis of this issue is that Samsung's APIs are ****. They were not developed properly. The 2.2 update is breaking those APIs and causing a ton of issues. It is in Samsung AND Sprint's best interests to get that update out, but if it's going to cause a functioning device to screw up, then they won't - and should not - release it.

I'm guessing the 2.2 update will come out in a few weeks, but don't hold your breath. Every week for awhile now Samsung has submitted the latest software and every week Sprint has not passed it. No way of knowing how long it will take to get the update out, but I will say that if it takes more than a month, they should just wait for 2.3... updates are always tricky, so why risk messing up devices with TWO updates?
[Android Software/Hacking General [Developers Only]] DanGeorges:
My understanding is that the carriers (like at&t) have their own vanity apps installed in ROM. If Samsung wanted to push an update to the Captivate on at&t, both Samsung AND at&t need to validate the update.

If the Captivate was simply an unlocked GSM device without crapware baked into it, then my gut feeling is that an update becomes much more simple - since the Captivate is essentially a branded Galaxay-s phone. Otherwise it just takes longer (more time) for testing on both ends, with little motivation ($$$) on either company's behalf.

I'm not an expert, but this is just my guess as to what's going on.

...
[Android Software/Hacking General [Developers Only]] WrlsFanatic:
Total BS. Generally the carrier-specific bloatware consists of applications and a few small tweaks. Unless the application is broken with the new version of the OS there should be almost no issue adding it to the updated OS.

As for the iPhone, Apple has FOUR devices for Christ's sake. Of course it's easy to develop and push out updates. That being said, the whole brilliance of Android is all of the variety in device choices.

Pick a good hardware manufacturer (HTC, for example) and you're fine. IMO, the Galaxy S line was Samsung's last chance to show that they could make great phones, and they have failed miserably.
[Android Software/Hacking General [Developers Only]] DanGeorges:
Good points.

Thank God I have an HTC device.

.
[Android Software/Hacking General [Developers Only]] WrlsFanatic:
You are right there... if it were an unlocked GSM device, Samsung would be completely responsible for updating the Epic. That means they would just have pushed the Froyo update to the Epic months ago. Do you really want that? Is it really so bad that you have another layer of QA testing before you get the update?
[Android Software/Hacking General [Developers Only]] Ezellular:
This explains alot. I'm a new member to XDA as well as a Samgung Vibrant holder. My good ol' pal was boasting about his up grade to 2.2 (but his phone's rooted) and was wondering to things then and after reading your post. Whats your view on the "protest" here in the US about this, Where do you get your sources and would dowloading V2.2 via rooting (from my understanding for free) affect this action?
[Android Software/Hacking General [Developers Only]] spydr11:
If this is true then I support the carriers. Samsung should shape up if they want people to buy their products.
[Android Software/Hacking General [Developers Only]] WrlsFanatic:
Amen, brother. :)
[Android Software/Hacking General [Developers Only]] jagyk:
thank you for your transparency.
[Android Software/Hacking General [Developers Only]] Step666:
Yeah, the networks (carriers) pre-install their own crap as part of the updates and that does slow them down but it's the same elsewhere in the world and plenty of other networks have provided 2.2 updates for their locked Galaxy S handsets.

What happens is that instead of Google releasing the code, the manufacturer customising it for their handsets and pushing it out, after the manufacturer is finished with it they pass it on to the network who also fiddle with it then pass it back to be checked for bugs and then released.

In the UK, the update was provided by most networks within a couple of weeks of Samsung making it available, with T-Mobile being slightly behind and, I believe, Orange still to update their handsets.

But the majority were update pretty quickly after the update became available for unlocked handsets.

So whilst what you say is true, that network-branding/locking adds an extra step to matters, it's still not an adequate reason for a handset not to receive updates.

And getting back to the original topic, again I offer up the UK as evidence that would seem to contradict the claims of the OP.

There's no proof to back up what has been said and if it were true, I for one would've expected this to have come to light much sooner and from a much more reliable source.
[Android Software/Hacking General [Developers Only]] Rodney.Wimberly:
I disagree. This was information Samsung provided to AT&T. These promises were posted all over the web, told by many different AT&T reps, and even posted on the web from Samsung.

How can I blame my local sales rep? He is only passing along the BS that Samsung is pushing down the pipe.
[Android Software/Hacking General [Developers Only]] Tarzanman:
Wow. This article was eye opening. I like my phone, but I sure do feel like an idiot for abandoning HTC.

My next phone (which I will buy in a few months) will be an HTC or a motorola
[Android Software/Hacking General [Developers Only]] Step666:
Delaying the software update is a poor move on Samsung's part, yes.

But a product should not be sold on the basis of something that hasn't happened yet and they should never say something will definitely happen unless it's within their powers to make it happen.

Well, in the UK anyway, maybe the US is different but it shouldn't be IMO.
[Android Software/Hacking General [Developers Only]] peachpuff:
You're right, but everything is expensive in poland, especially the nice things.
[Android Software/Hacking General [Developers Only]] kennyp987:
I got official froyo super easy...sold my vibrant and bought a htc mytouch 4g

MT4G + CM7
[Android Software/Hacking General [Developers Only]] dong1225:
The way Samsung operates.

I have recently written this comment on Ars Technica article on Android update percentage for manufacturers and it seems like more people will be able to read what I have to say here.

Haven't proofread it at all but I hope I can get the message across the people here.

It's quite long but I'd appreciate it if you read it all. You can contact me @dong1225 or mail me dong1225@gmail.com.