yashsingh1/xdaforums huggingface dataset:
[Vibrant General] Atomic_Playboy:
I'm probably echoing others with this point, but the Froyo update really isn't the tent pole around which your suit should be hung; the GPS issues are. Samsung and T-Mobile may not have officially stated that the Vibrant would get OS updates, but they sure as hell claim that the device supports GPS. Mine does not, and the OTA update a few months ago did not fix the problem. The consensus seems to be that it is actually a hardware problem, and as such is a defect which warrants replacement with a working device. I believe that Samsung/T-Mobile have held back the Froyo update because they're still scrambling to try and find a software work around for the GPS problems, not for nefarious profit motives, but this only explains - not excuses - their actions. That said, it may also be a delaying tactic to prevent new buyers from returning their defective devices within the full refund window, since many users may be content with the phone initially and will only discover the broken GPS after many uses.

In any case, I'm happy that someone is suing. This type of customer mistreatment and manufacturing incompetence must not go unpunished. At least Apple had the courtesy to provide the kludgy bumper fix when they had their own iPhone 4 hardware problems.
[Vibrant General] robcii:
i agree with faulty hardware (GPS), let me know if can help. update dissappointing but faulty hardware is my issue
[Vibrant General] SamsungVibrant:
You should use the link on the first page, and use the easy online form to give the attorney your info.
[Vibrant General] Sighcosis:
I for one Applaud you..

You have friends on other networks also that are being effected by all this too.

I would be more than happy to join the cause if USCC and the SGS Mesmerize were included, as I am sure there are just a couple VRZ Fascinate users out there as well that would gladly throw down.. Sprint and ATT have their versions as well.
[Vibrant General] epakrat75:
Huge selling point? Really? Didn't realize that you mistakenly thought that. At the time of my sale, 2.2 was merely 2.2 was blip rather than a bullet point. Saying it's anything more than it seems like fiction to me. The actual huge selling points at that time were more like the 4" SAMOLED screen, Android 2.1, 16GB internal storage and maybe the copy of Avatar.
[Vibrant General] mmalott:
It was prominently displayed on Samsung's website. With all the talk of 2.2 that was going on at that time and device of this spec. It was a major selling point. Maybe not to you but enough that they put it on numerous samsung pages, advertised it as so, and took the time to Twitter about it.
[Vibrant General] presence06:
In all honesty, the whole "they're waiting so they don't effect sales of new phones coming" does fit well with all 4 carriers. The new Motorola coming to ATT, Verizons and Sprint are getting new things (Evo Shift actually already out) and T-Mobile with their new Vibrant+, they don't want the hinder the sales of these phones so they cripple the current ones with no updates or lack there of, and make people get the newest and then start it all over again.

The rumor that was started about Sammy witholding the 2.2 I don't think is that far from the truth..
[Vibrant General] Atomic_Playboy:
I have not technical data to back this up, but it could be because the batches of phones delivered to US carriers were more prone to the GPS hardware defect, so the delayed Froyo release is really because of a delayed GPS fix. Just conjecture, but it would explain with no individual big US carrier has rolled out Froyo on its devices, as you would expect someone would if their carrier-specific modifications were less complex than the others'.
[Vibrant General] coolairG1:
I agree. And if anything happens, it will benefit all the Galaxy S owners, including us, the ones who take the risk of bricking their phones in order to make it works/functions better.
[Vibrant General] mmalott:
In defense of Samsung (not Tmobile) I kind of lean towards this type of scenario. The proof is out there. Samsung has updated and delivered Froyo on numerous devices. There is something specific about the U.S. market. Whether it be a batch of hardware or legal, or business issues concerning the carriers.

I think this is the most rational explanation and one that really can't be argued with even if immoral and unethical. Regardless of how they mislead customers to a degree with Froyo updates or not, the truth is you are not owed it by rights of God or some constitutional right. Sorry but that's the truth so although I applaud the OP for his efforts for fighting for his rights, blah blah blah, I dont see this really changing anything. Shame though.
[Vibrant General] coolairG1:
+1

I applaud for the effort the OP makes, and I think he has achieved it so far. We at least has to do something for our own benefits. Sitting there waiting is not a better solution. Rooting your phone or not is your choice (I've made my choice), but you shouldn't have to do this in the first place. The phone should be a working unit out of the box.
[Vibrant General] TheArtiszan:
The fact that is works after rooting though would further imply a software issue and that defends samsungs point that is software on current models and the software they will be pushing to resolve said issues.
[Vibrant General] vaughnsphotoart:
Actually Samsung is still promising that the Vibrant will be "constantly up-to-date"!

They are still promising an updated platform, and are dumb enough to have put it on their webpage in black and white. BTW, get screen shots NOW before it disappears! ;)

Go to the page for the Vibrant:

http://www.samsung.com/us/mobile/cell-phones/SGH-T959ZKATMB

Scroll down to "Your Phone, Powered by Google", and click Learn More. You go here:

http://www.samsung.com/us/article/google-android-os-explained

I quote:

Always Getting Better

Your Android phone will just keep getting better. Unlike other closed systems that depend on one company for innovation, Android is an open platform, meaning that both Google and its partners are constantly making improvements.

Since its open source release in 2008, Android has had four updates—each bursting with new features and enhanced performance.

And because Android is software, there’s no need to buy a new phone to reap the benefits when it upgrades.

Ever Ready and Future-Forward

So what is Android? It’s having all the information you need at your fingertips. It’s the comfort of knowing that your phone’s operating system will constantly be up to date. And it’s about being connected today, always ready for tomorrow.​

I think the class action guys may have a point.
[Vibrant General] presence06:
Was that made up? To me it sounds like it. How would it go from sounding like a robot to typing a full on sentence and calling you out on causing the brick?
[Vibrant General] mmalott:
Sorry for your misfortune man but that was epic lols. He basically tried to call you out and hung up on you. Sounds like an old girlfriend or something.
[Vibrant General] TheArtiszan:
ha ha that chat thing made me laugh.

I would have disconnected on you long ago. Sounds like you know enough that you need to odin it.

A gerneral customer would not have known that information.

They are there for general failures with common use stuff. Not for people who like to act a fool.
[Vibrant General] mmalott:
Because low level support in almost every company reads from a script. This Noel person probably got aggravated with the poster and decided to tell him off. lol. These guys get paid peanuts and reallly don't care. Don't look to them to do anything beyond whats on their script.
[Vibrant General] monstah_rain:
Hey, OP, you should save the reviews too.

http://www.samsung.com/us/mobile/cell-phones/SGH-T959ZKATMB-reviews
[Vibrant General] presence06:
I understand that, I've dealt with Dell CS a lot and do the same routine for each issue. But the end part just throws it off lol. Still funny.
[Vibrant General] swehes:
Article from AndroidGuys

http://www.androidguys.com/2011/01/14/angrier/
[Vibrant General] mmelo76:
Cleaned Thread!

Deleted off topic; rude posts...

Please keep this thread clean.

More comments off topic, rude, etc ...

I will close.
[Vibrant General] suchavibrantthang:
i think Noel is acutally an outsourced guy from India.

i think you pushed him a lil too much with the insults. have you ever called a CS line before? they ALWAYS go according to the book. its pathetic, but it's also reality.

dishnetwork has a huge room of morons and are 50x worse. trust me. i've *****ed at a lot of those idiots before.
[Vibrant General] :
Wow.

I'm surprised people use WTF, OMG, and "fail" when trying attempting to communicate something of importance.

Tone down the rudeness when talking with CSRs and you might get just a little further in regards to getting help.

I will say, the funniest part of that is the last quip about settings. lol
[Vibrant General] Shinwrx:
I don't believe its the phone, I think its samsung and t-mobile combined. They released a kick ass phone on the market to early for its time. There are going to be delays and no updates available but promised to customers because it was before the holidays and its all about money to them. I believe the official update will come out sometime in march of 2011. I look at it like this, If they keep releasing leaks that are some what good and stable who the hell need a official update from t-mobile? Its all about the hackers and in the end of all this BS.. The hackers always win because we are more patent and understanding and don't let the pressure get to us like these company's do with the deadlines and hiring stupid people who don't know what a firmware or zip file is with years of collage..

Anyway I just wanted to ride the magic train in this thread. If you sew them more luck to you. Maybe we'll all get a 500 dollar credit on our carriers bills from your action.
[Vibrant General] sdkinc:
I knew this was coming for Samsung & TMO.

Samsung & TMO promised the update even before the sale of the phones. Obviously, iPhone was ruling the smartphone industry and Samsung had to compete with #1. I love the Galaxy S, but Samsung & TMO made huge mistakes of making false promises.

I purchased two Vibrant when it came out and paid $199/unit + tax for $499 (original price which TMO forgot to mention) + additional charges. If they haven't made the promises of new Froyo 2.2, everything would have been ok. PR nightmare.
[Vibrant General] owbert:
reading reports about: "Samsung delaying Android 2.2 for Vibrant to force upsell?" and etc.

google androidspin, t mobile internals confirm samsung is holding the android world hostage
[Vibrant General] sdkinc:
LOL.. no they are not terrorists, but ....

LOL.. no they are not terrorists, but big corporations like Samsung terrorizes South Korea by monopolizing the market. this will be a hard lesson learn for Samsung & TMO. PR nightmare.
[Vibrant General] Shinwrx:
Couldn't agree more. Treat people how you would like to be treated!

They just hire dumb people who aren't getting paid much and have no real interest in there company's electronics or helping you. Its a HI, OHH your phone still powers on, OK BYE conversation. Until the update releases they will apologize to all the customers and explain how this will never happen again and the next super phones release it will be the SAME PROBLEM. I really like samsung TV's, phone's, electronics because they are built solid and some what good. I like the vibrant but I would wayy rather have the HTC 4g phone, It has way more options for the same price and a bigger screen. To bad I bought the vibrant but Ill install a front camera on it and mac it out. Ill get my $500 bucks out of it!
[Vibrant General] CaptMorganz:
The problem with the whole "promise of 2.2" debate is that the t-mobile staff in my local store are actively saying the 2.2 is coming for the Vibrant.

My wife and I visited our store twice and spoke to two different staff members that stated it will be available for update soon. So after reading reviews which almost all mention 2.2 is coming, we decided to purchase.

I would not have bought this phone if i knew 2.1 was going to take this long. I was mislead.

So even though Samsung and T-mobile may have not directly said it was coming, they have lead the consumer to believe that 2.2 is on it's was and coming soon.

The other thing that really pisses me off is that Tmobile/Samsung included MORE bloatware in the OTA GPS fix. I didn't buy this phone with MediaHub installed. I DID buy it with working GPS. So to fix the broken GPS issue i was forced to install more bloat-ware.

...now im going to sue for keeping me at work later than usual to rant about their crap service on xda.
[Vibrant General] mmalott:
Here's a question from a legal standpoint. If the update to Froyo is released next month, has the consumer still been mislead? Just wondering.
[Vibrant General] scrizz:
well unless next month is the end of the 2010 year........

;)
[Vibrant General] swehes:
Samsung said in writing that they would have Froyo to all Samsung Galaxy S phones in the US by end of year. So I would say yes.
[Vibrant General] mmalott:
I am sure there answer which I'm no lawyer but would say that this would hold up in court is that there were unforeseeable problems concerning the update and it could not be released in a non-workable state.
[Vibrant General] MMcCraryNJ:
That would work for Samsung if not for the fact that they released the Nexus S, which is 90 percent the same exact phone as the Vibrant, and it has Android 2.3. And also, the Vibrant 4G, which is the EXACT same phone, with Touchwiz, which will come with 2.2 out of the box.

Samsung has no excuse anymore
[Vibrant General] mmalott:
I don't know this but they're answer to that would be that the Galaxy S phones sold between date A and date B had revision XXX GPS and a slightly different rev. of (whatever). Because of this it was in the best interest of Samsung, T-Mobile, and our loyal customers that we released a 100% working product to all our customers.

I'm not defending Samsung but you do see how this quickly turns into crap.
[Vibrant General] hydrogenman:
I had to sell my vibrant and buy a new,phone. It simply, did not function as a gps unit replaced 3 times and no official,updates

Will never buy samsung again, love htc
[Vibrant General] scrizz:
what about the i9000

:p
[Vibrant General] zbt1985:
you can count me in
[Vibrant General] Shinebox:
This guy has already won by giving Samsung negative PR. Anyone with a logical bone in their body would know not to buy a Samsung phone expecting an upgrade if they are aware of a pending lawsuit due to lack of timely updates.

This has already found it's way to Google news. It's only a matter of time before more news sites pick it up and post it. Not to mention, it comes up when you do a search for the Vibrant, Fascinate, Epic 4G and Captivate.

It took 2 days for 1 person to get Gingerbread working on an HTC Incredible minus some features. Samsung has had 6+ months to work on this already it's ridiculous.
[Vibrant General] scrizz:
not to mention the iPhone, n900, etc... already have Gingerbread.....
[Vibrant General] HotShotAzn:
I call it being misinformed.

TMobile doesn't shut your internet off, hence unlimited.
[Vibrant General] SamsungVibrant:
Right, they throttle you down to Edge, wich in my case will never load any web pages, not even Google. So in essence they are shutting off your internet with throttled speeds.

Edge=Shut down internet.
[Vibrant General] mr.orange303:
Im down. Htc from now on for me
[Vibrant General] Rotaryknight:
im on edge speeds for 3 months already because of data problems with the towers in my neighborhood, but I can tell you edge does not = shut down of internet.

avg edge speed is 100kbps whhich is about 10KBps and thats fast enough to load pages on a phone, just not as fast as 3g.
[Vibrant General] MobileFrenzy:
I bought a Vibrant for both myself and my wife. While on vacation we both tried to get the gps to work properly the whole trip. 95% of the time it got us lost. Force closes are absolutely annoying, all this after the j16 update.

Count me in.
[Vibrant General] biggahboy:
"The world will know that free men stood against a tyrant (SAMSUNG!!!).... that few stood against many"
[Vibrant General] HypnoticGuy:
Oh WOW! You got bangbus on the wifis? How many GB's did that take?
[Vibrant General] Daddy_617:
Lol story of my life. Imagine being in the car with 2 hungry children and a mean evil wife. Gps kept f*n up to ever restaurant had to pull over get the address and use google without the navi. :'(
[Vibrant General] ULiAsuj10:
Awesome man....I paid for a fully functional phone....but not a phone that only works after being xda member. F*** u samsung. No offence to xda...xda saved my money...but has anybody realised how much time a person waste just to temp fix this crappy phone's gps. I hope OP wins and get a chance to wipe his a** with this phone and throw at samsung's CEO face. Oh ya count me in...
[Vibrant General] SamsungVibrant:
I almost got in a car accident because the GPS wasn't working, I was frustrated and lost, and kept trying to get my stupid Vibrant to reroute me correctly.

I never talk or text while driving, and I learned my lesson, don't mess around with your Vibrants GPS while driving either.

Recently my GPS had me hopping around on the map and driving backwards, lol
[Vibrant General] Keland44:
this is good stuff my biggest issue is the gps i would say that has been a constant with all the android samsung based phones

it's pretty terrible that they haven't at least figured out how to get this fixed

don't get me wrong i love my device the super amoled screen is amazing but for the gps to be so terrible on the phone makes me want to go back to using windows mobile
[Vibrant General] MicBeast:
Exactly and THIS is why I am doing this

It is NOT about the money

It is to raise awareness,

hopefully to create change in the way Busuinesses operate

In regards to customer service, and quality standards,

Both in Hardware, and Software

Samsung is the company WITH A TOUCHWIZ UI

T-Mobile has been avoiding the issue yet promoted the upgrade coming in a couples week. wait, next month...and so on since the beginning

Therefore they each hold EQUAL responsibility because this is DECEPTION

And it is UNFAIR TO THE CONSUMER AS A BUSINESS PRACTICE

Because now they plan on releasing a NEW Galaxy Vibrant 4G!

Thank you everyone for your support. Refer to page one my opening article for a copy of the law
[Vibrant General] STiGLOGiC:
Forgive me if I'm skeptical about your success, but if it does work out for the better, power to you.
[Vibrant General] DMaverick50:
I hope so also, I already sold my vibrant but I'd love for my wires to work. Disregarding froyo, the fact that the gps doesn't work falls squarely under "promissory estoppel". That may not be the cause of action pursued by the op's attorneys but it fits perfectly. As far as the gps goes, they have a great case. Gps was promised, people relied on that promise when they chose to buy the vibrant, and that reliance was to their detriment (no gps, possibly had to buy a stand alone gps, etc...), most importantly, it was reasonable to rely on that promise. Case closed
[Vibrant General] Daddy_617:
I know its horrible, thank goodness there wasn't an accident. My wife tried to smash my phone even when she paid for it lol. I just want my gps to function. Next time I'm on vacation I'm bringing the g1 ;)
[Vibrant General] MicBeast:
Thanks a lot for the links and the support!!!

Thank You VERY MUCH
[Vibrant General] iynfynity:
lol i also have a similar experience.

My mom and i are going to my aunt then she said that i use my phone to navigate. All was good at first then suddenly it lost the accuracy, jumped all over the map. And my mom was md because she paid for a $600 for a defective phone.
[Vibrant General] MicBeast:
STOCK JL5 NO ROOT OR VOODOO!! STABLE!

Proof that T-Mobile and Samsung ARE holding a

STABLE VERSION OF FROYO HOSTAGE

STOCK JL5 WITH VOODOO

Proof that T-Mobile and Samsung ARE holding a

STABLE VERSION OF FROYO HOSTAGE

REMEMBER VOODOO CHANGES THE FILE SYSTEM TO THE PROPER Ext4 Kernel

Samsung uses a faulty Kernel out of the box...

Thus prohibiting us from utilizing

the FULL Potential of this device

which as they advertise

We should be able to do right out of the box!

FIRST CAME FROYO JL4 IT WAS A LEAK THAT WAS NEVER OFFICIALLY RELEASED

IT WAS STABLE, AND RELATIVELY BUG FREE

IT FUNCTIONED TEN TIMES BETTER THAN THE BUILD OF ANDROID

T-MOBILE CURRENTLY HAS ON THEIR DEVICES (JI6)

BUT NEITHER T-MOBILE, NOR SAMSUNG HAVE RELEASED

IT TO THE PEOPLE AS PROMISED

THEN ANOTHER STABLE BUG FREE OS RELEASE (JL5)

COME TO TOWN VIA A LEAK!

IT FUNCTIONED BETTER THAN THE CURRENT BUILD OF ANDROID

T-MOBILE CURRENTLY HAS ON THEIR DEVICES (JI6)

AND FIXED BUGS FROM (JL4) IT IS BY FAR THE MOST STABLE VERSION OF ANDROID EVER FOR THE VIBRANT! EVEN BETTER THAN THE MORE RECENT KA5!

BUT NEITHER T-MOBILE, NOR SAMSUNG HAVE RELEASED

IT TO THE PEOPLE AS PROMISED

WILL THEY OR IS THIS JUST SOME SICK JOKE
[Vibrant General] Doppler808:
BS dude. If you did what you did on T-Mobiles Forums on any other forums you would have been banned. Stop hiding behind the laws you keep posting, and post the truth on why you were put in "time out".

You were bashing people left and right, you cut/copy/pasted in every forum even on posts that had nothing to do with your problem. I have even seen you bash on people that tried to help you. You did it with your MicBeast account and a new account after that.

I would like to see you do the same thing on this forum and see if you get banned or not. My money you would be banned quicker on these forums than you did on T-Mobile forums.

I wish you the best of luck with your case. At least post the truth, and not 1/2 truths to make your case.
[Vibrant General] MicBeast:
I am no longer going to respond to you doppler

This case is not about you

It's about the people who do not wish to be screwed over or lied to

Thank you
[Vibrant General] MicBeast:
Thanks for the support!

This cause is spreading

I appreciate ALL the help

I love you all

This thread now featured on Slashgear!

http://www.slashgear.com/t-mobile-and-samsung-facing-class-action-lawsuit-for-lack-of-froyo-update-to-vibrant-14126523/
[Vibrant General] Doppler808:
Of course keep telling yourself that.

Too bad you don't bother looking at the post marked by your name and the people agree with you, but don't like how YOU personally attacked people within your large posts of "laws". I even pointed them out a few times, and asked how is someone supposed to take your seriously with remarks like those...
[Vibrant General] Droid-o-matic:
I wish I had kept some screen caps to show what he actually did (said) to get smacked off the T-Moo forums.

@mic - featured in an online mag? Enjoy the 15 mins. Everyone gets that I hear.

This will do little if nothing. I didn't read ALL these posts, thank goodness, so if this was brought up before I apologize for the repetition. There are so many 'minor' lawsuit threats that these large corporations deal with that this will just add another grain to the sand dune. I hope for mic it's money and time well spent.

**UPDATE** someone in T-Moo just posted they just got an update to Eclair uvka2! It MUST be because of the pending litigation. Sammy is scared now! You got 'em on the run mic! keep up the pressure! PUSH PUSH PUSH! GO GO GO! FROYO FROYO FROYO!
[Vibrant General] MicBeast:
I am no longer going to respond to you droid o

you came from that forum to here because you possibly work for t-mobile, and are attacking me for them

This case is not about you

It's about the people who do not wish to be screwed over or lied to

Thank you