[General Topics] frottage:
This is what my business account manager had to say :

The below has been copied form our internal T-Mobile intranet, which was communicated late yesterday, and advises on T-Mobiles charges around data allowances and usage.

Please note as detailed below customers will still receive unlimited internet browsing and email.

Regards

On Wednesday 2nd Feb 2011, T-Mobile are changing their Internet portfolio and Internet fair use policies .

As part of the changes, all existing Internet on Your Phone (web'n'walk) customers will have their FUPs reduced to 500MB (This includes customers with the web n walk plus who are handset internet customers. Currently, all Internet on Your Phone users have a FUP between 1GB & 3GB. When the changes come into effect, customers will still get unlimited browsing and email, so only things like downloading and watching video clips will be impacted by the reduction in FUP.

T-Mobile are sending out comms to those customers who have used more than 500MB/mth from Monday 10th January, to let them know about the changes in advance. Those customers will be sent a text messages asking them to visit our website for more details

(http://www.t-mobile.co.uk/datachanges).

Question

Answer

Why are you making these changes?

Reducing your fair use policy will enable us to enhance you existing service when accessing the internet by reducing network data traffic. I'm delighted to tell you that you will still get unlimited internet browsing. If you would like to use the internet for downloading, and require additional usage, you can buy a booster from us for £12.77/mth. We are still the only network that does not charge run on rates and our boosters are priced competitively.

What should handset Internet be used for?

Internet on your phone lets you keep up-to-date with friends and family, get instant access to useful bits of information from the internet and keep all their apps up-to-date when they’re on the move.

If you want to watch TV or download files, it will be better to do it on your home pc where the experience will be better and the speeds faster.

Can I increase my fair use amount?

Remember, you still get unlimited web browsing and email even if you go over your fair use policy - that won't change. You will always be able to view your favourite websites without restriction and won't be charged anything more than you agree to.

If you want to watch TV or download files, it will be better to do it on your home pc where the experience will be better and the speeds faster.

If, however, you would still like to increase your fair use amount, we have a 3GB option costing £12.77/mth that you can purchase.

Do I have the right to cancel because of these changes?

Sorry, but the change to our fair use policy doesn’t mean you can get out of your contract with us.

We have to give you reasonable notice that our fair use policy is changing but remember that you’ll always be able to browse the internet and email and never get charged more than you agree to.

How will this impact me?

If you wait until you are home before watching TV or downloading anything then it shouldn't impact you.

Remember, you still get unlimited web browsing and email even if you go over your fair use policy - that won't change. You will always be able to view your favourite websites without restriction and won't be charged anything more than you agree to.