yashsingh1/xdaforums huggingface dataset:
[Captivate General] jewgalo:
so i have a situation... i had kies 2.0 and for the last 2 days it wouldn't recognize my phone... finally after doing a master reset it recognized it but the firmware field was blank... no description or option to download an upgrade... uninstalled it compeltely and installed kies 1.5... also recognizes my phone but when i hit upgrade firmware the pop up window that shows list of devices requiring firmware upgrade is blank... im getting really fed up with this nonsense... any ideas...? tips...? please help...
[Captivate General] TRusselo:
you did master clear with odin3 one click (for att)? yeah keis will never update your phone again. to get stock 2.2 flash the cwm upgrade package. here http://www.megaupload.com/?d=KS5X7V5J

youre going to run into 3e recovery signiature verifacation... http://xdaforums.com/showthread.php?t=909213

note the 2.1 stock image in my sig. its handy.
[Captivate General] jewgalo:
no no... master clear with the dial code the samsung tech rep gave me...

and flashed it with odin after something ****ed up back to original rogers rom...

yours actually trusselo to be precise...

http://xdaforums.com/showthread.php?t=979133
[Captivate General] maxoverdrive:
launcher

I had the similar problem where kies would'nt recognize my device, you MUST be running twLauncher for it to work. If you have changed the launcher you need to change it back
[Captivate General] 10ee:
No, I'm 99.9% sure it's 2.2 only. A friend got it early and it showed it to me and it was 2.2 only. I can't remember if it said 2.2-update 1 or not, but I am sure it wasn't 2.2.1.
[Captivate General] alexvtr:
So once it's in recovery mode, you open Kies and plug the phone while still on the recovery mode page? Do you need to select anything (reboot, reinstall...)?

Thanks!
[Captivate General] gunstar3035:
Yeah I would like to know how to do this too... :(
[Captivate General] silvertag:
1-Open Kies (You have to be in TW Launcher, not LauncherPro or other for Kies to detect the phone and do a firmware update)

2-Plug in your phone with Kies firmware update On (in Settings/Application/usb settings)

3-Select Firmware Update in Kies

4-Click the Update button

5- Wait for the download to finish then unplug the usb cable from the phone

6-Power it off

7-Hold the volume up/down buttons together and replug the usb cable

8-You should now be in Download mode (Black/yellow screen with a shovelling droid)

9-Kies should now be pushing the update on your phone

10-Let the update process run

11-Phone will reboot and stay on the Galaxy S screen blinking for a few minutes (DO NOT PULL the Battery) it's updating your rom from 2.1 to 2.2.

12-Enjoy your new update (you may have to redo your widgets)
[Captivate General] alexvtr:
Thanks for the walkthrough. I'm doing it right now.

Can see all Rogers users go through that tho... what a piece of crap this Kies software!
[Captivate General] Enhanced:
What version of Kies do you have?
[Captivate General] foxbat121:
FYI, that is called download mode, not recovery mode. Kies should be able to put your phone into download mode automatically but it sounds like it has trouble doing so (not supprising, Kies is buggier than Samsung firmware).

Recovery mode is a different mode, it restarts your phone into a DOS like screen, where you have the option to re-install package or delete cache items etc.
[Captivate General] alexvtr:
Ok. So maybe I didn't unplug at the right time but it didn't work for me.

Steps 1, 2 and 3 are ok. In Kies updating procedure, this is what I go through:

1- First it asks for a contacts backup.

2- Then, it confirms that an upgrade is available (need to clic on "upgrade").

3- Then, I need to tick a box which is basically a disclaimer and clic "next".

4- Then, I need to specify if I want to proceed with or without saving the current system.

It's always at this stage, when I clic "next" that it crashes.

So at which step do you unplug?

BTW, I tried unpluging at step 4 and went in download mode. When I reconnected, Kies just kept trying to connect to the device.
[Captivate General] Lucky75:
Can we still root the phone after upgrading? How about installing custom ROMs? Would I need to reflash to the 2.1 rom before doing so?

(Sorry, bit of a noob with this, just got my galaxy a few days ago)
[Captivate General] gunstar3035:
Thank you sir!~! :D
[Captivate General] kdwolf85:
If you use kies to upgrade then you are installing a new official rom. If you install a custom rom after upgrading to the official release it will undo the official upgrade.
[Captivate General] 10ee:
It's probably 2.0.0.11011_16_5. The old one doesn't seem to do anything correctly (1.53 or something like that).

I'm waiting for the DL to finish so I can try this newer version and if there's any mod to the procedure I'll post it here in case anything doesn't work as listed in the above steps.
[Captivate General] Enhanced:
I'm on Win 7 64-bit and none of the Kies Mini 1.0.0.10104_1 or Kies 1.5.3 works for me. Where did you find the 2.0 version?

My computer recognizes my phone fine, so it isn't any driver issues.
[Captivate General] gunstar3035:
I got it to work. You have to unplug and turn off AFTER it finishes downloading and decrypting the update. Once it says installing, unplug and shut off, then hold volume up and down and plug in BAM good to go : )
[Captivate General] 10ee:
From here:

http://xdaforums.com/showpost.php?p=10378536&postcount=12
[Captivate General] gunstar3035:
I should say my computer is running 64-bit Win 7 as well (i7, 12gb trichannel RAM, 1tb HDD, 5870...its a beast lol)
[Captivate General] geokilla:
I just installed Kies 2.0... HOW THE HELL DO YOU USE IT! I don't see Update or anything like that anywhere.
[Captivate General] gunstar3035:
w00t! 2.2 and no more Rogers logo on startup :D
[Captivate General] RyanFromQA:
This update wouldn't work for AT&T Captivates by any chance, would it?
[Captivate General] Enhanced:
I dunno how, but that link brought me to the 1.5.3 version of Kies earlier. Now it's linking to this page with 2.0 on it. Weird stuff. I'll install it and give it a try.

Thanks.
[Captivate General] geokilla:
You do not want to do that... I can't figure out how to update with this new Kies.
[Captivate General] Enhanced:
Well I've tried all of the other versions available (Kies 1.5.3, Kies Mini 1.0.0) so it's not gonna hurt trying this one.
[Captivate General] silvertag:
/*face palm*/

Yeah sorry for that was in a hurry to rush out for lunch..... its download mode not recovery.. renamed it in my procedure.
[Captivate General] m4psycho:
has anyone who got this to work know if the phone-unlock remains or do you have to unlock it again?
[Captivate General] silvertag:
The network unlock are not affected by firmware updates.
[Captivate General] m4psycho:
Thanks! I wonder if the Froyo update is as bad it was for the Vibrant when it was first released last month =p. In any case, I gotta back up my apps and what not before updating!
[Captivate General] Enhanced:
Still no luck for me, but I found that you do need to go back to the TW launcher to make any progress. Still having trouble finding out which Kies version to use. So confusing.
[Captivate General] jasonchewy:
I know that this update probably unroots the phone.

Anyone know if z4root still works after this?

Or has anyone rooted after this update?
[Captivate General] trixymix:
MSC.Thunder.Firmwareupdate has stopped working

I am also having the "MSC.Thunder.Firmwareupdate has stopped working" crash when I update with Kies. I have tried uninstalling/reinstalling Kies, running as administrator, and putting my phone to download mode before I start the update. Any ideas?

Thanks
[Captivate General] Enhanced:
I finally got it to work.

Use Samsung Kies 1.5.3 and change your launcher to TouchWiz. Set USB mode to Kies and plug it in and launch Kies. Your phone should be recognized then and a firmware update will be available.
[Captivate General] alexvtr:
For the sake of the discussion, I want to let you know that I've also tried to get the update with the registry method (add a FSU key) with no luck.

I also read some suggesting to give it a try with Kies 2, so I installed it but it says that this device is not yet supported.

I'm currently d/l ing Kies mini. Worth a shot...
[Captivate General] Sqdnguns:
I had this once before Kies started blocking AT&T Captivates.

Uninstall Kies, remove the Samsung directory that it created, clean out the registry (CCleaner), reboot PC and re-install again.

Good luck
[Captivate General] m4psycho:
How do you like it thus far? Any problems? Noticably faster?
[Captivate General] trixymix:
Thanks for advice. Though I tried the above instructions with and without putting my phone to download mode and it still gives me the "MSC.Thunder.Firmwareupdate has stopped working" error. I have also tried changing my registry and adding the FSU key, but that also didn't help. Anyone else still having this problem? (Btw, I am using Kies 1.5 and Kies 2.0 says my device isn't supported.)
[Captivate General] Enhanced:
Uhh, nothing drastically different. Some menu color changes, gTalk seems to be updated. Can you Google voice to text feature. Speed seems to be normal. The one thing that I did notice is that haptic vibration feedback across the board seem to be very low despite the options in the settings.

I'll report back with more findings once I play with it more.
[Captivate General] geokilla:
Don't forget that you have flash now, and a new YouTube app.

I'm going to try using Kies Mini to update. I gave up with Kies 2.0. I couldn't find the update button with that software >.>
[Captivate General] alexvtr:
I tried with Mini - no success. Could not detect anything (unlike v.2 who said the device is not supported).
[Captivate General] silvertag:
I tried to reroot with z4root and it crashed what ever i selected (permanent or temp). So i went back to SuperOneClick v1.5.5 and it did the job.. only had to do the usb debug uncheck/recheck once and thats it.
[Captivate General] Enhanced:
You guys need to use Kies 1.5.3 from here: http://www.samsung.com/ca/support/d...&prd_mdl_name=SGH-I896&prd_ia_sub_class_cd=P#

1. Download that and then put your default launcher back to TouchWiz.

2. Turn USB mode to Kies.

3. Launch Kies and plug the phone in.

4. Firmware will be available and just follow the instructions.

If you check in Add or Remove programs, you should have "Samsung USB Driver for Mobile Phones" and mine was at 1.3.450.

Anything else I should look out for in Froyo? It seems to be so long ago that it was announced that I forgot what the features were.
[Captivate General] geokilla:
Yep... No success with Kies...

Wonder if my sis' computer with Kies 1.5XXXXX will work...
[Captivate General] jasonchewy:
Good to hear, thanks.

will try to upgrade tonight!
[Captivate General] foxbat121:
Please remember that Kie requires the MTP Application to run on the phone.

* Your USB mode must be Kies

* Your default launcher must be TouchWiz (the only thing MTP works with)

* Your phone must be on home screen.
[Captivate General] trixymix:
I have tried all those steps with that version, but I am still getting the "MSC.Thunder.Firmwareupdate has stopped working" crash. I also don't have any other launcher installed except for the stock TouchWiz.
[Captivate General] silvertag:
Not sure if it works or if you already have a folder named FUS in your registry but check this out from the Samsung Wave.

http://www.samsungwaveforum.com/sam...reupdate-has-stopped-working/msg8091/#msg8091
[Captivate General] eNdblu:
HELP!!!!!!

I tried to update my phone, followed the instructions, and now my phone is stuck with the Black and Yellow Android screen!!!

What am I supposed to do!?!?!?!?!

The phone isn't being recognized by my computer :(
[Captivate General] kdwolf85:
If its the android digging then you are at the download screen. You

do not

unplug your phone when in the middle of a download. If everything is done right a progress bar should appear.
[Captivate General] tietherope:
Is it the download mode screen? Or the phone to pc screen?

In either case, enter download mode and flash a new ROM.
[Captivate General] geokilla:
Lol I see the update now. But I'm getting that msc error. Even got FUS in my registry too.

This is so annoying.
[Captivate General] trixymix:
Thanks silvertag, I have tried with adding FUS key to all the kies folders, but I am still getting the MSC error. I have also tried formatting my SD card, but the error persists.
[Captivate General] silvertag:
@geokilla, @trixymix try this

-Uninstall Kies and delete the folder in Program files (optional: delete any registry keys for Samsung Kies)

-Download and install the latest Microsoft .Net Framework

-Reinstall Kies

-Try the update again
[Captivate General] tbrummell:
Mine updated, 1st time using Kies, worked just fine. Welcome to 2.2.
[Captivate General] s44:
71 posts and not a single uploaded dump?
[Captivate General] 10ee:
I've re-installed Kies countless times, even checked out the registry under HKLM and HKCU (local machine, current user) and removed any Samsung Kies related Keys, had .net 4 on there from before and still no love.

Tried both Kies 1.53 and 2.0 and Touchwiz is my launcher and still no happiness.

Did a master clear, reverted back to 100% stock Rogers firmware using Odin, can see the device perfectly on both Kies, and this:

Kies 2.0 says "This device will be supported soon"

Kies 1.5.3 recognizes PDA, Phone, and CSC as JI2 and says there are no updates.

Tried it with no external SD, with, with and without SIM, and still same crap.

Yay Rogers.

I had Cognition 2.3B7 a few weeks ago, but since then I've reverted back to stock, master cleared, etc....

Hail to geokilla fellow Hardware Canuck :)
[Captivate General] kdwolf85:
Could be that your product code was messed up when you flashed Cog?
[Captivate General] tbrummell:
That's what I was thinking, a previous flash messed with something and now Kies doesn't recognize it as an i896.
[Captivate General] Fortysixandtwo:
where did the Sandy Beach Live Wallpaper go? I thought this was an included wallpaper for 2.2?
[Captivate General] trixymix:
Just tried the above (in combination with adding FUS to the registry), but I am getting the same error. I also tried with my friend's computer and it seems to be also getting the same error. I'm starting to think it might have to do with my phone... but I have never rooted my phone or used another launcher, and have tried formatting the SD card without fixing the problem.
[Captivate General] alexvtr:
I'm in the same boat and have always had stock ROM. I did Root but have since uninstalled and did a clean restore.

I've only been testing today with a PC running W7-32. I'll try tonight on my home PC running W7-64.

For those who updated successfully, could you mention what OS you have on your PC?
[Captivate General] tbrummell:
Win XP 32bit
[Captivate General] kdwolf85:
Same thing happened to me with my AT&T Captivate. I flashed an I9000 rom and then decided to return to stock. I flashed JF6 back to stock and went to use KIES to update to JH7, but I was having similar issues to yours. I found a thread on how to fix it using a hex editor. After that I did that everything was as smooth as butter.
[Captivate General] alexvtr:
Yeah... that's what I suspected... I'll dig out an old box and give it a try.
[Captivate General] trixymix:
I'm not sure how to generate a dump for the crash - windows 7 just closes the program.
[Captivate General] Sqdnguns:
Settings > Privacy > Factory Data Reset

^^ You'll lose everything though ^^
[Captivate General] 10ee:
It's still SGH-i896 showing up in Kies 1.53, so I'd say not likely.

My friend at Rogers has confirmed this is apparently an issue with Samsung. I'm going home soon and will try it on both Windows 7 64-bit and Windows 2003 64-bit and see if anything works with either Kies.

Since I've already tried Vista and Windows 7 32-bit I doubt this will make a significant difference, but maybe I'll try XP mode on Win7 64-bit at home and see what happens. But since my phone is basically tanked (ie. empty) I might just peruse the current alternate ROMs.

Thanks for the help CB650 Wolf.
[Captivate General] Sqdnguns:
He's not asking for a crash log, he's asking for the Rogers 2.2 build........
[Captivate General] 10ee:
I'd love to provide a CWM backup if this thing would frickin work :p
[Captivate General] geokilla:
XP mode didn't change anything for me. I'm on Windows 7 Home Premium 64 bit

Edit: Hi 10ee. What's your Hardware Canucks account? I don't recall seeing you there with an account called 10ee.

For the person that said to try to do a clean reinstall, yea I tried that too. Nothing >.>
[Captivate General] trixymix:
Sorry, I'm a noob, not sure what you mean by the Rogers 2.2 build. All I know is currently I'm still running the stock 2.1 with no changes (I've never flashed another rom or rooted.)

On my Firmware Upgrade windows it says my current version is:

PDA:JI2 / PHONE:JI2 / CSC: JI2

and the latest version is:

PDA:JL1 / PHONE:JL1 / CSC:JL1
[Captivate General] geokilla:
JL1 is Froyo for Rogers
[Captivate General] m4psycho:
man....I updated no problem, but the interface is uber slow right now and I'm trying to figure out why the heck it's so sluggish =(
[Captivate General] m4psycho:
nevermind, i restarted again and now it's fine...so weird.
[Captivate General] 10ee:
HWC > 10e - generally in the folding forum.

Anyway, apparently this might work if you repeatedly insert the USB cable (ie. fornicate the USB) according to my friend, but YMMV.
[Captivate General] eNdblu:
It was the download screen.

I was able to figure it out after talking with Samsung Support...

I initially tried to do all this using a VM of XP on my iMac... Didn't really work out so well. I had to restart the phone (Up volume, Power, and home button pressed). Luckily it was alright!

Had to dust off my fiancee's super old Toshiba laptop to do the upgrade... Froyo *drools*
[Captivate General] kdwolf85:
I'd bet that KIES is reading that information from your build.prop not your product ID. Try searching around and see if you can identify for sure what your product ID is.
[Captivate General] travisryans:
Rodgers in the US?

Can this build be used in the USA? Sorry if that is a n00b question, I just remember reading on engadget that this was the Canada build...

-T
[Captivate General] alexvtr:
So! After trying everything today to get this frigging update, I finally managed to get it underway using an old XP-32 box. It's currently updating but everything is going smoothly.

YMMV, but for me, nothing was working with Seven and as soon as I tried on XP, it started.
[Captivate General] Enhanced:
Correctly if I'm wrong, I think Swype got updated with this Froyo. The version number is 2.12.54.14479. Can anyone check it against the Rogers Eclair one?

I think for Swype, the lower the number, the newer (weird, I know).
[Captivate General] 10ee:
I have made some progress on Kies 2.0.

I made sure Kies was not running, then:

I removed the key in the Registry under COMPUTER\HKEY_CURRENT_USER\Software\Samsung name "Kies".

I'd BACK UP this key or Export it to a .reg file first just in case.

There should be two keys (sorry for the rhyme) named Kies and Kies 2.0. Don't touch the Kies 2.0 key but remove the Kies key.

I then just connected the phone in Kies(Firmware) mode, kies seemed to die but it just hung for a minute I believe.

I went for a break, came back, and at least the phone is showing up in the drop down list on the left. You should be able to right click the phone under "Connected devices" and see if the "firmware upgrade" item in the pop up menu is not grayed out.

I'll try and check the build.prop file tonight CB650 Wolf, as I have ADB on my home PC. It's still saying "this version of the device cannot be updated." but at least it's progress.
[Captivate General] kdwolf85:
Here are some threads on restoring your Product ID. These are for the AT&T version so you may have to do some additional research.

http://xdaforums.com/showthread.php?t=881162

http://xdaforums.com/showthread.php?t=880223

http://xdaforums.com/showthread.php?t=893852
[Captivate General] nhrycun:
It's working here too. Installed it through Kies, and Kies even had a screen to walk me through getting into download mode.
[Captivate General] alexvtr:
Yep, me too, but only under XP
[Captivate General] Holmes108:
How on earth is anyone supposed to know to do all that, if Kies doesn't tell you. Not blaming you, obviously.

I'm even familiar with these types of processes from flashing custom ROMS, etc, but I'd never guess it was necessary for an official upgrade through Kies....

Crazy.
[Captivate General] Enhanced:
Kies told me every step of the way what to do. I didn't even follow the above instructions. Easy as pie to install. Was just praying there wasn't a power outage or anything while I was updating. :)
[Captivate General] geokilla:
Eclair has version 2.3.43.10632

@10ee. I should've known.... Now I feel dumb.

Man all this hard work just to get Froyo on our Captivate. Samsung really can't do anything correctly can they? Now I know why my friend was like "Haha loser. Have fun fighting with your Samsung in the future"
[Captivate General] Holmes108:
Kies isn't working for me. It downloads, tries to install for awhile, then says "failed to convert to upgrade mode, try again later".

When I try the above method, my PC doesn't recognize my phone when it's in download mode (and therefore Kies doesn't recognize it).... arg.
[Captivate General] jwkicklighter:
Still no DUMP!!!

And no idea if this wipes root!!!
[Captivate General] alexdemers:
I updated Kies to 1.5.3.10113_29 and my AT&T phone has Stock 2.1 Rogers Firmware on it. Now Kies won't see an update available. Why?

Thanks.
[Captivate General] Holmes108:
Just realized there's a new kies released today. I literally installed it 2 days ago, therefore assuming I had the newest version. I'll try again...
[Captivate General] m4psycho:
If you've read the posts in this thread you'll see that it indeed wipes the root, but you can easily get it back with SuperOneClick 1.5.5.
[Captivate General] trixymix:
Hi everyone, thanks for all the help. I got the update working on my friend's XP (32 bit)machine. Seems Kies MSC crash is an incompatibility issue with Windows 7 (32 bit, and probably 64 bit). Also, note that XP mode on my W7 machine didn't do anything to solve it, I had to use an actual XP. Thanks again! Froyo seems to be running nicely on my phone!
[Captivate General] Holmes108:
What an F'ing nightmare. I've already wasted an hour of my day on this.

Now, with the newest version of keys... as soon as I hit "next" to begin the download/upgrade... kies crashes. At least the firmware upgrade portion does... I get the "close this window and report to microsoft" etc etc.....

I'm rebooting into XP and will try there....
[Captivate General] TopDogg1:
i have a silly question that has been asked already. im in the usa on a at&t captivate,will this work for me? thx in advance
[Captivate General] trixymix:
I had the same problem as you. XP should work.
[Captivate General] hey_joe:
When that happens, do not close kies. Reboot your phone in download mode,connect usb cable then ran the upgrade manually by clicking on the phone with an arrow up icon on the lower right hand side of the screen beside the option icon ( gear ). Since the update is already downloaded on your pc somewhere, Kies will proceed with the decompression and firm restoration, it will take awhile so be patient. I believe others can use the same technique if the upgrade has already been downloaded to their pc. This is all just based on experience and my understanding of how the process works.

Hope it helps you.

ps: I'm running Windows 7 64, and kies is working fine