[Captivate General] ShaneS429:
STORY TIME!

So I am happy to say I finally got my phone fixed (hopefully) by Samsung's warranty and will be getting it back in a few days.

I bought my Captivate the day it came out and used it all the time. I started rooting it, removing bloatware, etc. A freak of nature occurred, my house had a power surge of some kind, and my computer started frying everything in the usb ports. At the time I didn't know this so I plugged in my phone to do some file transfers to have it not get recognized by the PC.

I tried my phone on about 4 pc's, school computers, laptops, fresh installs, nothing worked. Since I had several flash drives die, I put 2 and 2 together and came to the conclusion my phone had something fried internally.

I went to the AT&T store for some help. I walk in, proceed to tell an employee my phone won't recognize on any computer. He grabs the phone out of my hand and then goes through the menus turning on/off Ask on Connection and USB debugging like I'm so 60 year old lady that had never owned a smart phone. He wouldn't listen to me so then he has me call Samsung straight from the AT&T store, who of course, can't help me since I'm not at a computer so they can run me through their standard troubleshooting guides.

I then register my phone on Samsung and proceed to try with the live chat. BIG MISTAKE.

The first rep had me go through all the standard steps of turning off usb debugging, plug the phone in, download the drivers, etc. He then tells me, "ok well you need to restart your computer for the drivers to take effect, if you still have troubles then feel free to chat with us again.":mad:

I opened a new chat immediately and started off nearly yelling at the next "expert" that I just went through all these steps and the phone won't recognize so please don't run me through them again. Don't know why I expected them to listen, he then says he will bring up a link for the recent drivers for the phone. He goes away and never comes back.

I then say screw it, call Samsung, and luckly get a super nice lady. I tell her I went through the chat and have tried every possible fix for getting my phone to recognize on a pc. She concludes that it must be hardware related so she sets me up with my free UPS shipping label and RMA number and I had it in the mail the next day.

They just shipped it out today so I should be getting it back early/mid next week.

I have been completely unable to root/hack/mod/install roms since about September and boy do I miss it. I've had to go back to using my old iPhone while it was out for repair and I just do not like it. I hate having to go through 2-3 menus just to turn on wifi, I hate not having Swype, and I hate getting 3-4 notifications but I can only open the most recent instead of the one I want. The only thing I can say I miss about the iPhone are the games, but then again, I liked playing NES games on my Captivate.

I'm really hoping this fixes my battery issues as well. I would take my phone to work fully charged. After 3-4 hours of standard web use, light texting, and maybe a short youtube video, my battery will be under 15%.

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Here is a list of what they did while my phone was being repaired. Not even sure what some of it is.

12/28/2010 //RSI_TECH6 // REPLACED TIB AND BATTERY CONN.

Original Problem // Technical Inquiry // Downloadable Content // Cannot Download/Use Conte // Problem Found //BAD BGA COMPONENT // WARRANTY, REPLACE PART // Solution // Replaced PBA // Replaced Component // Passed All Functional Testing

12/30/2010 //RSI_TECH15 // F72-REPLACED PBA (TIB ALREADY DONE ON NEW PBA), SENT TO SW---LSC---

12/31/2010 //RSI_TECH18 // PASSED FINAL QC