yashsingh1/xdaforums huggingface dataset:
[Nook Color Q&A, Help & Troubleshooting] fwdixon:
Bought my wife one forbchristmas and the only noticeable issue is thebflaky screen.when.pluggedbin to the charger. (Her is completely stock) pickedbup one for myself last friday and so far it works like a charm (also flaky screen while plugged in to the charger, but i'm using her charger.)

The little things such as small warps/slight looseness in the bezel I expect for a tablet in this price range, and since they don't affect functionality (and in fact I only notice them if I look or am holding the unit sans case), I consider both units to be in perfect working order.
[Nook Color Q&A, Help & Troubleshooting] interfac9:
Strangely enough, mine was fine... until the 1.1.0 update, which bricked it. I hadn't even rooted it yet. I took it back, the pulled anotherone from beneath the counter, and we installed the update in-store. Then I immediately took it home and rooted it :D Other than that, I had no problems with it whatsoever.
[Nook Color Q&A, Help & Troubleshooting] Biff Rosco:
My first one had specks of crud under the glass and above the screen (not sure if that is physically possible, but that it what it looked like). The crud was in two places in the middle of the screen and covered about 8-12 pixels. I returned it the next day.

My second one has been fine. I have slight a light bleed at bottom of the screen, but not overly annoying.
[Nook Color Q&A, Help & Troubleshooting] Biff Rosco:
EDIT: My second NC now has one dead pixel (off to the side, so not the end of the world). The light bleed is slightly annoying now. I suppose I should try to swap it out since I am within my 15 days (Walmart), but I am debating whether it is worth it to restore this one to stock and reinstall Nookie on another NC.
[Nook Color Q&A, Help & Troubleshooting] phfaty:
I'm returning mine due to plastic issues around the screen. Whenever I hold the plastic frame around the screen it makes a clicking sound which I don't like because it is a sign that eventually it will cause a bigger problem later such as cracking.

Anyone else experience this similar problem?
[Nook Color Q&A, Help & Troubleshooting] combustiblemonkey:
I had to replace mine because of a physical chip in the screen glass, but the chip was on the inside and you could not feel it from the touchscreen.

This is not a logical statement to make, most people who have a nook have not had problems, regardless of what this poll reflects.
[Nook Color Q&A, Help & Troubleshooting] brian.q.g:
192 votes as of today and the failure rate still hovers around 30%. While this is a small sample size, if you look at the news reports as well as the fact that there was a manufacturers delay in shipping the last few weeks, I think it's pretty indicative of a quality control issue.

Hopefully B&N has it fixed now. I had to return my NC, purchased about 4 weeks ago due to the sound-dropping issue, as well as the usb port issue. Since picking up my replacement NC at Best Buy this past weekend, both problems seem to have been fixed.
[Nook Color Q&A, Help & Troubleshooting] DeathsArrow:
I get some clicking sounds on mine but only near the corner than has that open loop. Everything else is rock solid.
[Nook Color Q&A, Help & Troubleshooting] norazi:
bad headphone jack (hissing/static)

volume up key didnt work half the time
[Nook Color Q&A, Help & Troubleshooting] OB1J3D1:
I bought mine in store. It came loaded with 1.0.1. I upgraded to 1.1 then rooted via autonooter 3.0 and have been having a great time with it!

I have not had any problems with it. But, reading this thread, I'm going to go over it with a fine toothed comb when I get home. I'm also seriously considering the extended warranty.
[Nook Color Q&A, Help & Troubleshooting] combustiblemonkey:
with over half a million of these devices out there and a claimed production rate of over eighteen thousand devices a day, combined with the unlikelyhood of a regular user from seeking out a poll to reflect upon the quality of the device while having had no issues with it, i question your conclusion. unless you have an actual figure of number of units returned to compare to number of units sold, this poll is nothing but the experiences of a specific subset of people who like to screw around with hardware and software, namely those who are highly likely to have had an issue.

figures on sold & production: http://news.cnet.com/8301-17938_105-20025006-1.html
[Nook Color Q&A, Help & Troubleshooting] cLin407:
Mine leaked light on the left hand side under the power button where the two pieces of plastic met. Needlessly to say, I got an exchange and the new one is great!
[Nook Color Q&A, Help & Troubleshooting] OB1J3D1:
Went back and checked mine out thoroughly last night. Bezel is fine - no creaks. no light leak, no dead/stuck pixels, usb plugs in and out just fine, everything seems to work whether plugged in or not, sound does not drop out after a sleep. The only thing I could find was that the black plastic piece near the bottom or the face which houses the "n" button was a bit more flush with the screen on the left side than it was on the right. I never would have noticed it if I was not looking VERY carefully. Regardless, I think I'm keeping mine. Perhaps I should consider myself lucky.
[Nook Color Q&A, Help & Troubleshooting] 27scoob:
No problems at all ... Rockin stock...Froyo..and Honeycomb at my leisure...
[Nook Color Q&A, Help & Troubleshooting] FL5:
Mine had the flickery screen with the grey colors in the stock rom, but hasn't done it since I've switched to froyo, so that appears to possibly be a software issue, and thus not really an issue at all. I haven't tested the headphone jack yet, but everything else so far is pretty solid on mine. I am very happy with it.
[Nook Color Q&A, Help & Troubleshooting] TweetyBear:
i haven't had a problemwith mine other than minor creaking near the right side by the "n" button
[Nook Color Q&A, Help & Troubleshooting] solas989:
I have two nc that have zero issues bought at local store. nothing no dead pixels no sound issues nothing. Even dropped one on to asphalt and only thing happened was finds on the corners. I think they are high quality and well built tablets... Err-readers
[Nook Color Q&A, Help & Troubleshooting] altimax98:
my charger port was super stiff in the first few times i plugged it in and the back on the left side feels a little loose and has a bit of play in it, but its not enough for me to do anything with it :)
[Nook Color Q&A, Help & Troubleshooting] Cuppeerr:
Mines been pretty good I had to replace my first one because of a software bug which rendered the screen completely. Useless. But since I got my new one everything's been great
[Nook Color Q&A, Help & Troubleshooting] Jgrimoldy:
My first one would not hold onto the Micro SD card. It woudln't click into the inserted position. The eject springs kept pushing it back out. Needless to say I was back at WalMart the next day. (I despise the place, but nowhere else had them in stock during the Late-January NoCo drought.)
[Nook Color Q&A, Help & Troubleshooting] musicmama:
I was one of the first to reply. I am now on my 3rd NC plus I had to exchange the power cord because the usb connector disintegrated, literally. All exchanges have been done at my local B&N (only 30 minutes away) and have been fairly straightforward, although the 3rd exchange had to be done at the store through their special customer service line. Hopefully, third time's the lucky one.

I have changed my mind about the quality being rather good to being questionable.
[Nook Color Q&A, Help & Troubleshooting] CkokRizzo:
Mine is running great no issues at all with it. No dead pixels or anything. I got mine at bestbuy with a free case.

Sent from my Nook Color useing the XDA App
[Nook Color Q&A, Help & Troubleshooting] tenderidol:
I've had my NC for 9 days, and so far I have the screen flicker and creaking bezel (on the right side of the home button). After testing few demo models in stores and seeing that none of them had the flicker or any creaks, I am going to exchange it tomorrow with a new one. Let's hope that the new one doesn't have some other problems that have been reported here...

PS: I am strongly considering their extended warranty :D
[Nook Color Q&A, Help & Troubleshooting] ke5ehi:
I just recently noticed a stuck pixel (I'm in the process of trying to unstick it, first attempt unsuccessful). I've had my NC since before Christmas and just noticed the pixel last night, so it might be new. Other than that, the only other problem I've had is when I play Pocket Legends, I get a lot of touch screen issues when it's on the charger.
[Nook Color Q&A, Help & Troubleshooting] jcollierdavis:
Light Leaks

I have some (what I consider) pretty major light leaking along the whole bottom edge of my NC.

I hadn't taken it back since it's really only noticeable when on a dark screen.

Reading here though, it's looking like I will exchange it after all.
[Nook Color Q&A, Help & Troubleshooting] Seseo17:
I got my NC in the mail about a week ago. No problems with the screen and my micro usb port is working great.

The only problem I have is that I can see light through the seam along one side (only about half an inch long). Doesn't bother me at all though.
[Nook Color Q&A, Help & Troubleshooting] robedney:
Mine has been fine. The usb plug is difficult to insert but seems to be getting easier. That's not enough to bother with exchanging it. For a first generation device I think the build quality is pretty good -- considering the price. I also agree that the return rate on this thread is skewed. I bought mine at a B&N store and I bought B&N's extended warranty specifically because this is a new device. If I have any problems I can just drop by the store (unlike any of the other tablets I considered).
[Nook Color Q&A, Help & Troubleshooting] bartonkt:
Interesting read thru, as a 1-week owner of a NC I'll have to try and keep a watchful eye for some of this stuff. Thus far I've been pretty happy with the build quality, particularly the luscious screen.
[Nook Color Q&A, Help & Troubleshooting] flipper2006:
I have been reading thru these and the only issue I have and im not sure if it's Froyo or HC but when clicking on Search (in marketplace for example in top right), i have a hard time pressing the button, sometimes it works 1st try, other times, 3 tries. But i assumed it was touch screen because Froyo and HC is not "Perfected" yet.

Anyone else have this type of problem? I got my unit last Thursday (9 days ago). Otherwise it's good.
[Nook Color Q&A, Help & Troubleshooting] TweetyBear:
yes. i have to resort to using either my hard buttons which i set to menu and back or use the softkeys to search in market
[Nook Color Q&A, Help & Troubleshooting] Hexodam:
Two problems so far

The charging port or the charging cable is a bit broken. It only charges properly if its connected and a slight pressure is put on the cable downwards. If its not properly fitted the nook doesnt charge, but doesnt drain the charge either. Weird stuff. I have yet to properly try other cables.

Running android 2.2 of an sd card. Google talk doesnt want to function properly no matter what I do so I cant access the market.
[Nook Color Q&A, Help & Troubleshooting] tenderidol:
I exchanged mine at a store today. It went very smooth. I added the 2-year accidental coverage/warranty to the new one. The manager was very helpful...

Came home and checked the new one. The screen is perfect (no dead pixels, no absurd touch sensitivity when connected to power), the charger is OK (connects and disconnects easily, charges accordingly, the light comes on/off as it should), there is no sound issue (i.e., sound still comes back after waking up from sleep) and the buttons are very responsive with nice "clicks". However, the damn bezel is creaking at the top on this one, and it flickers as bad as the first one at lower brightness levels.

So, I got the exact same symptoms on the second one (just a different place of creaking bezel). I have number of B&N locations on my way to work, so I can try to exchange it, but the creaking is not as bad on this one compared to the first one. I'll use it for a day or two and decide I guess... I can live with a creaking bezel, but a problem with a screen or charger will drive me crazy.

The built quality is definitely questionable on these :mad:
[Nook Color Q&A, Help & Troubleshooting] tubbymac:
Didn't replace mine but getting the power cable into the micro USB slot requires some fiddling on mine. Edges are hard to tap on the screen too, but that seems to be a common problem and the latest honeycomb and CM7 builds have lessened the problem.
[Nook Color Q&A, Help & Troubleshooting] alucard_6956@hotmail.com:
This seems to be the right place to ask this question.

So I've got my wife a nook color and almost immediately rooted it and ran it on stock (rooted) for a couple of days. Then yesterday I applied the CM7 release.

However with both versions it seems to randomly shut down and reboot a few times a day. Sometimes it gets stuck on the first screen (i think it says something like the future of reading) and won't boot until I hold the power plus n button, go into clockwork recovery, and choose the reboot option from there.

I suppose I should revert it completely back to stock and try it out for a couple of days before deciding to return it. Has anyone running it rooted have it reboot like that? Or does this sound like a hardware failure instead of software? I read this whole thread but it seems the majority of issues people are having are stuck pixels and the like.
[Nook Color Q&A, Help & Troubleshooting] jerrykur:
I have heard that unit that were at 1.1.0 and then rooted have some issues.

Mine was at 1.0.1, rooted and then upgraded to 1.1.0 and I have no issue. I do not run OC either. The unit is solid as a rock.
[Nook Color Q&A, Help & Troubleshooting] alucard_6956@hotmail.com:
Thankw il try that out
[Nook Color Q&A, Help & Troubleshooting] klov:
4 returns and counting...

1. Creaking, popping bezel. Backlighting had a darker spot in middle of screen.

2. Debris under screen, backlight bleeding.

3. Cluster of dead pixels.

4. Crooked screen. Display was not aligned with bezel and was tilted clockwise. Reading was difficult because I kept noticing the words were sloped to the right. Screen also had a yellow tinge towards the top.

Ended up running out of time and returned home (was visting US). Not impressed with the QA at BN.
[Nook Color Q&A, Help & Troubleshooting] tenderidol:
I returned NC#2 today due to creaking bezel, misalignment of the black bar at the bottom with the screen, completely messed up rubber strip between the screen and the black bar and flickering screen.

The bezel on the NC#3 doesn't creak at all, which is surprising. The screen still flickers, but I am OK with changing screen refresh rate to get rid of it (just have to do it after each boot; luckily I don't reboot often). The screen is flawless (no dead pixels, etc). The microUSB port is a bit tighter compared to #1 and #2, but it works just fine. The problem on #3 is the headphone jack. First of all, it is extremely tight. I feel like I am going to break something every time I am plugging in the headphones. More importantly, out of 5 "plug in and out" cycles, only 1 will yield the full spectrum of the frequencies. Specifically, there is no bass, all mids and highs. I have to plug and unplug few times to get sound with bass+the rest. I am not complaining that the bass is weak, there is simply no bass at all until you get a right "fit"! I tried 5 different headphones (ranging from cheap iPod headphones to UE TripleFi 10) and different sources (e.g., Pandora, music player, etc), and the result was always the same.

Luckily, I dont plan to listen to a lot of music on the NC (the sound quality is definitely lacking and there is a nice, noticeable and permanent hiss), but occasional Pandora stream and movie watching are in the plans. I am inclined not to try my luck again with another one (especially since the bezel & the screen is great on #3), but seeing how easy it is to replace it with another one during the 14 day return period makes me think again.

I wonder if the company who builds the NC for B&N has a quality control division :mad:
[Nook Color Q&A, Help & Troubleshooting] mannequin:
i have a weird problem with the screen on mine which appeared on the 15th day after the purchase so i guess i can't exchange it in the store now (did anybody try to exchange it in person after 14 days or i shouldn't even try and stick to mailing it?)

i wouldn't call this dead or stuck pixels and it's something i haven't seen before on this type of screens. in the upper right corner there's a group around 0.2" in diameter of tiny dots which appear to be different in color and some of them are harder to see than the others. the whole thing looks like a tiny constellation. i tried the dead pixel tests and it's only visible on solid black background. the only other time it's visible is during the animated Android boot screen where the animated "rays" have similar color to those dots. can they be stuck pixels after all?

any suggestions are appreciated but i think i need to replace it.
[Nook Color Q&A, Help & Troubleshooting] mannequin:
well, already got my 2 replacements and both units have yellow tint and very unresponsive screen. waiting on the 4th one.
[Nook Color Q&A, Help & Troubleshooting] marcusau2:
I exchanged one that creaked when you held it and was splitting where the top and bottom were supposed to be fastened together. My latest one's charger had the defect that caused the phantom touches when charging. I called customer service and they sent me a replacement immediately.
[Nook Color Q&A, Help & Troubleshooting] lelandjs:
So far I don't have any issues, though there is a spot on the bottom that clicks when I push it just right. Doesn't really bother me, especially considering that my MacBook Air has a similar flaw. :)
[Nook Color Q&A, Help & Troubleshooting] bruceko86:
Ya i had to replace mine first come came with a loose usb plug on the device. 2nd one came with 3 dead pixels and the return desk was saying he saw nothing wrong. Then she said it was normal for devices to have dead pixels and its was nothing wrong. Then i just returned it.
[Nook Color Q&A, Help & Troubleshooting] :
Hate to resurrect an old thread but I figured I'd add in my two cents since there are probably about 10K (give or take) new NC owners after the Ebay sale.

I've had to go through three exchanges so far and about to do a fourth:

1 - The front bezel by the home button would creak every time I grabbed that area when handling it in landscape mode. Screen on this one was perfect though...almost regret taking it in...

2 - Dust under screen and single dead pixel. The area around the micro USB port was scratched pretty badly. It was pretty ridiculous...I'm assuming it was a return that was re-packaged as new. Maybe one of those people who had trouble plugging in the charger? Its like someone keyed their own car. :eek:

3 - Stuck blue pixel always visible on the black status bar or when background is black. Touch screen got all wonky. It was registering random clicks during usage.

4 - Rubber backing creaks when holding sides in landscape view. Dead pixel (which actually didn't bother me that much). Touchpad wonky again...it was really weird as it seemed to register sometimes when I would float my finger above an area without actually touching it.

Luckily I have several BNs in my local area (West Los Angeles). Sigh...about ready to just give up on these and pawn it off on Craigslist at cost. Too many headaches...
[Nook Color Q&A, Help & Troubleshooting] Darkman2:
I've returned 2 so far.

1. Five stuck pixels. The right side of the bezel creaked a bit when held in landscape orientation.

2. Four small gaps on the side so you can see the white backlight in the gaps. A lot of creaking on the left and right sides of the bezel when held in landscape.

My 3rd one has one tiny gap on the side where I can see the backlight. It creaks on the right side when held in landscape. Also the back of the Nook seems a bit loose; it moves when I press the back cover. I'm going to keep this one because it's the best out of 3 and I'm afraid I'll get one in worse condition. The quality of the Nook is not very good in my experience.
[Nook Color Q&A, Help & Troubleshooting] javip:
i bought mine about 7 days ago at a local walmart.

rooted, installed an emmc rom and have had no problems that are described except for the glue holding the bezel seems to be of poor quality.

i ordered a javoedge case that hold the entire nc and covers the bezel. other than that i have witnessed no issues that some are reporting. the creaking i think might be related to the bezel loosening.

i'll keep it another few weeks and keep an eye on it, if anything walmart doesn't give you a hardtime about returning stuff.
[Nook Color Q&A, Help & Troubleshooting] joeld82:
I had to replace my first one because the spring inside the sd card slot wouldn't let me mount my sd card.
[Nook Color Q&A, Help & Troubleshooting] :
Exchanged for ANOTHER defective NC today. The plastic between the screen and home bottom was pushed inwards.

5 bad NCs and counting. Running out of BN stores to hit up. LOL
[Nook Color Q&A, Help & Troubleshooting] donballz:
Seems like people have irrational expectations. Returning a device cause the bezel creaks when you hold it is nuts.
[Nook Color Q&A, Help & Troubleshooting] :
Normally I would agree with you but if the creaking is where you end up holding the front bezel or back rubber panel when you are reading and it happens every time I would consider that enough of an annoyance to request an exchange.

This might not be exactly the same thing but imagine if your laptop creaked every time you rested your hands on the palm rests.
[Nook Color Q&A, Help & Troubleshooting] philliez:
this is all a bit surprising to read
[Nook Color Q&A, Help & Troubleshooting] sc37:
I get some light leak along the bottom near the N button, but it's only noticeable on a fully dark screen, like during boot up.

I haven't noticed any creaks, but both Nooks I've handled, mine and my buddies, both have a spot on the back panel that seems to be loose. You can push the spot and it'll just sort of pop back up. I think it might be a design issue, where they didn't put enough attachment points on it.
[Nook Color Q&A, Help & Troubleshooting] esuuuu09:
Aside from part of the top layer not being completely flush at the bottom of the NC, it has been perfect. That layer was a minor cosmetic annoyance that wasn't worth bringing it in. I'm pretty particular with my gadgets so maybe it's just me noticing, but even with that, it doesn't affect performance.
[Nook Color Q&A, Help & Troubleshooting] lyam23:
I've got the same thing but at the top. Bezel doesn't sit quitethe same distance from the screen on the right side compared to the left. Not worth returning as it's perfect in every other way.
[Nook Color Q&A, Help & Troubleshooting] eNkrypt:
I had to replace mine twice due to dead pixels. I bought my roommate one as well and he had to replace his because of a sound issue. However, the one I have now seems to be working flawlessly.
[Nook Color Q&A, Help & Troubleshooting] :
Finally got one that looks like it has no screen defects (knocks on wood).
[Nook Color Q&A, Help & Troubleshooting] Alkaloid:
What kind of sound issues are people experiencing? I ask because I feel like my NC's sound is a bit too quiet.
[Nook Color Q&A, Help & Troubleshooting] k2pro78:
Had to replace mine because the SD card slot wouldn't hold the card any more. Card kept popping out.