yashsingh1/xdaforums huggingface dataset:
[Nexus S General] Anderdroid:
Well I have 23 apps on my USB storage, and I have the Voodoo Root kernel as well. It shows 2.1gb used, 11gb free.

I did notice a 'soft reboot' earlier today but it wasn't during a call, don't know what caused it but yeah. Honestly if I were you and the problem persists just reformat and start over.
[Nexus S General] Psosmith82:
Im having the same phone reboot problem as you during phone calls. I thought it was due to an app called Screebl being incompatible, but i just made a test call and it rebooted after about 18 minutes. Im going through my apps to see what else effects the phone state during phone call.

Ive heard of some people having problems with google maps causing problems during phone calls, or sprint nav (but we dont have sprint nav) So im going to try shutting down maps, and uninstalling my task killer, which i also heard can cause problems.

Have you been able to figure anything out? I really dont want to have to reset my phone and lose all my save data information from my games. My phone is not rooted, and i dont plan on rooting yet, so i cant use titanium backup for my data.

Phone only Reboots during active phone call, i can play games or surf the web on it all day long with no reboots.

So software issue in android 2.3, or some kind of app incompatibility im thinking
[Nexus S General] distortedloop:
you can capture the log with adb logcat command, or download a logcat app from the Market http://www.appbrain.com/search?q=logcat

Why are you bothering with apps2sd? The Nexus S shares the Galaxy S line's hugh, I mean HUGE, 1GB of "disk" space for apps. I've got almost 100 apps on my phone and not a hint of low space. See the screen capture I've attached: 284mb used for apps, 724mb still free!
[Nexus S General] AllGamer:
oh crap! please let it not be the same problem as in the SGS i9000m :eek:

that's one of the sign before the internal SD goes belly up :(
[Nexus S General] distortedloop:
Didn't they switch the type of flash memory used from earlier Galaxy S phones? I saw some discussion about it not being movinand any longer, or at least some sort of physical difference between what the NS has vs the SGS line.
[Nexus S General] DumbUglyDragon:
Haha this may be the case, but I've inherited the habit of obsessively moving apps to sd/usb from using my Nexus One. Combined, I am using about 450MB of space for my apps at the moment. But this is a huge improvement from the Nexus One.
[Nexus S General] distortedloop:
Oh yes, I was the same on my N1 and even EVO 4G, but once I got a Galaxy S, never even considered it.

I'll wager the nand used for the "rom" space is faster than the nand for the "sdcard", another thing to consider. You're not even half-way used up with that 450...

:)
[Nexus S General] g33k84:
I haven't rooted my Nexus S,but i've experience the same soft reboot during call.

I have the "End call using power button" option enabled. Im not sure if i was leaning on the button when it happened, but stock doesn't have a reboot option, so its unlikely. I suspect its a OS bug, rather than a rooting issue.

Let me know if you make any progress, i've since made calls with no problems.
[Nexus S General] americancrew:
You know, I thought there were software incompatibilities too at the first place. I did not use "End call using power button". But after running the same stock rom with rooting and apps for a week, I didn't see the soft reset during the phone call. I have just installed a new rom on my nexus s, the R2 version of MoDaCo Custom ROM for the Samsung Nexus S. Running great so far. No soft resets.

** Edit **

Actually, after posting this post yesterday, I did experience another soft reset whilst talking on my phone. I have the same apps that I have been running in the background, mainly: google pinyin, paypal, k-9 mail, ebay, rhapsody, google voice, bluetooth share, and swype. I am not experience the soft reset in all calls, after I have installed the R2 version of MoDaCo Custom Rom. I will post any problems again if I do see this happening again.
[Nexus S General] Psosmith82:
I did a factory reboot/restore and that seemed to take care of the soft reset during call problem.

Have made several calls without issue
[Nexus S General] Psosmith82:
Its doing it again, this phone is going back. The screen coating is already wearing off as well. Hopefully number 2 will be better.

I have yet to get one android phone that hasnt had to be exchanged once. Android phones really need to have better QC before leaving the factory.

Droid 1: 3 times (keyboard, GPS problems)

Evo: 4 times (terrible screens)

epic: 1 time (Keyboard)

Nexus: 1 time (so far) Screen Coating, Constant Reboots
[Nexus S General] coolairG1:
Phone reboots itself during an active call.

I have been experiencing this problem and it seems to escalate in frequency. I got this Nexus S on day one when it came out. However, I have not experienced soft reboot issue until last week, after the OTA update. Since then, it keeps doing it more and more and now it's like almost every active call I make. First, I thought it's software conflict. Now, having read this whole thread, I think it's an OS issue.

I also sometimes encounter with completely losing signal. The phone can not register to any network, and I have to reboot.

One more issue is the voice search apk sometimes activates itself when I shake or move the phone.

My phone is stock, and I do not have any issue with USB storage.

I like the phone for its speed, and the contour screen. It handles most tasks very quickly, even it's still a stock phone, unrooted.

I still have it until Jan 14 to decide whether I will keep it or not. Hopefully, there are some ways to fix these issues.
[Nexus S General] PhatBaja:
Mine is restarting during calls and also when not in use. It restarted 3 times during calls within 10 days, and I witnessed it restarting by itself at least once when the phone was locked and not in use.
[Nexus S General] lordmirg:
I have an unrooted Nexus S, which I started using yesterday. The OTA came almost immediately after setting up, so I installed that. It appeared to be working flawlessly until this evening when I made the first call on it. It rebooted a few minutes into the call. After redialing it did it again, the third call I ended without problem, but was shorter than the previous two. A few mins later I made some test calls and it rebooted during both of them.

I did a factory reset and wipe of USB storage - I didn't bother adding my Google account and just made a test call which lasted 13 mins before I hung up.

I'll have to make some more calls tomorrow and if they work, I'll try adding my Google account and restoring stuff.
[Nexus S General] mistapony:
I had this same thing happen to me quite a few times reboot during a call or locking up after a call. I work to a company and we purchased three phones. So I switched with another one and guess what? Same problem definitely looking like a software problem.
[Nexus S General] Bmerz:
This just happened to me for the 1st time a little bit ago. About 35 mins into the call/conversation, phone rebooted itself. Non-rooted here, I hope it's a software issue, that can be corrected within the next OTA update.
[Nexus S General] distortedloop:
Are the spontaneously rebooting phones possibly overheating? Do they feel warmer to the touch than normal when it happens?
[Nexus S General] Bmerz:
While I cannot speak for anyone else having this issue, in my case - no. The phone didn't get warmer, or seem to overheat. Odd issue to say the least.
[Nexus S General] Cowie:
Stock ROM (2.3.1) here as well. Just had it reboot 10 minutes into a call, then one minute into the following call to apologise for the first dropped call!
[Nexus S General] americancrew:
It's me... the person who started this thread here. In summary, I had experienced multiple times of rebooting during a call, after I had my nexus rooted after the second day the phone was on sale. I didn't have enough time to see whether the phone rebooted in the stock rom when the phone was still unrooted. Then it stopped for a period of say a few days, and then starting again. I then wiped it, and put on the r2 modaco rom soon after, and I had experienced it twice on one night. But [keeping my fingers crossed] I haven't experienced after that. I've installed the r3 modaco rom 3-4 days ago. It's running fine right now.

Come to think of it, I guess every time (if not almost every time) when it soft resets, I was on google voice. I only use it to dial out for international calls.

== edit == updated 1-12-2011

Actually, I just experienced 3 resets within 10 mins of talk time calling the same person without being on google voice. I was however using bluetooth this time, and previously as well.

========

Can any of you confirm to see if having google voice on or off makes a difference?

The phone is slightly warm sometimes when it reboots, but not all the time. When it's warm, blu-tooth is on and connected, and it has probably initiated the call for several minutes. I don't think it has to do with the temperature though.
[Nexus S General] ScooterG:
Happened today for the first time.

Not rooted

WiFi on and connected

BT off

GPS on

Was using Google Voice

Not hot to touch....never seen the battery temp over 92

3 or 4 minutes into call
[Nexus S General] dudeimgeorge:
Same here. Have witnessed at least 5 times this thing resetting wbile not in use.
[Nexus S General] denis_y_s:
My phone rebooted during phone call 3 times in a past 3 days :mad: aggravating! Does Google know about this issue? How do we report it?

My phone is not rooted and I did not use Google Voice.
[Nexus S General] kobe8108:
Me too. Its been happening a little over a week now for me. It happened three times last night. The majority of all reboots during a call, were calls longer than 15-20 minutes.
[Nexus S General] denis_y_s:
I just reported rebooting issue to the Google. Please add your comments and star it, so Google will be aware of the problem and start fixing it!

http://code.google.com/p/android/issues/detail?id=13674
[Nexus S General] distortedloop:
EDIT: phone just did a spontaneous reboot while in a received call. New post added to end of thread as well.

I use Google Voice exclusively for SMS, and I use it to place and receive all calls, domestic and foreign.

My NS has never spontaneously rebooted, whether in a call or not...
[Nexus S General] ScooterG:
@GalaxySsupport: Hi Scooter. We've been unable to replicate this behavior. Perhaps an app is interfering. (cont)

@galaxySsupport.: You could try a hard reset then add back apps one-by-one. Please let me know if I can assist you with this. ^Mary
[Nexus S General] andymason:
I am also experiencing this issue. Using stock 2.3.1 Nexus S. Four reboots in a row when making calls.

Not rooted.

Bluetooth off.

WIFI on but NOT connected.

GPS on but NOT connected.

Google Voice NOT installed.

90% battery.

N.B. Added comment to the Google Issue
[Nexus S General] Matterhorn:
Me too. NS reboots during calls. I've already posted about this issue but this seems to be the thread where people first noticed the problem so...

Stock Android 2.3.1

not rooted

not running google voice
[Nexus S General] distortedloop:
Just had it happen to me for the first time. I starred the issue;; but notice there's only 32 stars on it. Has anyone called the Nexus S help line and asked about or reported this?

If anyone's keeping track:

2.3.1

Rooted (not with superboot)

The call was an incoming call; about 20 mins into the call.

My satisfaction level with the phone has just dropped substantially.
[Nexus S General] distortedloop:
Apparently Google is aware of the problem as of this morning, per this post in the Google Mobile Help Forums. Last post (8:18 AM this morning) by Ry_Guy...

I'm thinking the Help Forum gets notice from Google employees a lot faster than the bugs report site.
[Nexus S General] dez93_2000:
Nexus S dropped / dropping calls

post deleted after being merged into this thread - not relevant as background already known
[Nexus S General] distortedloop:
Hi, there's at least two other threads where this is being discussed. Usually a good idea to search before asking to save yourself the sarcastic replies you're bound to get.

Direct answer to your question, yes, many of us are seeing it. Check out the "phone reboots and usb storage" thread in the QA section.
[Nexus S General] dez93_2000:
cheers.

One problem with the search is that - especially for problems with generic descriptors - you can do a handful of searches and get hundreds of irrelevant hits, even if the correct thread is out there...
[Nexus S General] denis_y_s:
The rebooting problem was reported to Google. Please add your comments and

Star

it, so Google will be aware of the problem and start fixing it!

http://code.google.com/p/android/issues/detail?id=13674
[Nexus S General] dez93_2000:
In the style of Andy Mason:

I am also experiencing this issue. Using stock 2.3.1 Nexus S. Three reboots in a row when making calls.

Not rooted.

Bluetooth off.

WIFI on but NOT connected.

GPS on but NOT connected.

Google Voice NOT installed.

90% battery.

N.B. Added comment to the Google Issue

All reboots were on calls >15mins.
[Nexus S General] distortedloop:
That's why I'm not so hard on people about searching first as some of the others around here are. If the moderator hadn't moved your thread into this one, you'd probably have gotten some remarks about blended kittens (which IS funny) or the like. Search is definitely an art, not a science. ;)

I'm not sure Google's paying much attention to the code site and the stars, even though I've started several bug reports over there and asked people here to star them.

Google is definitely active in the Google Help Forums, and if you go to the link I posted a couple of posts above here, it might also be beneficial to go there and add a "me too" comment to show Google that a lot of people are experiencing this.
[Nexus S General] raeef:
Does anyone of you use Automatic task killers or something similar?
[Nexus S General] AllGamer:
not since 2.2

only 2.1 was necessary to use task killers from my experience
[Nexus S General] ryan562:
Happened to me once this past week about ten minutes in to a phone call. Wifi was on.I'm also running modaco r3.
[Nexus S General] AllGamer:
i guess, i could say i was pretty lucky

i had a 30min interview using the SNS, with bluetooth on Bionix ROM

driving from small streets & highways during rush hour, and no drop call during the whole thing

oh, the SNS was streaming MP3 to my car via bluetooth before the phone call, and when the call ended, the music resumed
[Nexus S General] distortedloop:
I've been unable to reproduce a phone reboot during a call. I've made several calls to my phone and it never has rebooted since that one time. I was hoping to catch a log entry on the phone.

The problem certainly seems random and inconsistent across users.

At least Google is aware of it, can reproduce it, and claims to be working on it (on the Help forum) despite not acknowledging the bug report yet.
[Nexus S General] AllGamer:
what are the conditions to reproduce the reboot problem?

i'd like to avoid it if at all possible :)
[Nexus S General] herman3101:
The bug report has been declined at http://code.google.com/p/android/issues/detail?id=13674 so it doesn't look like they think it's a gingerbread problem.
[Nexus S General] andymason:
That's not exactly true. The close comment said:

In the Google Mobile forum mentioned an official Google employee posted:

So it seems there is a real problem. Google has confirmed and reproduced it, but have yet to confirm if it's software or hardware. However, by the number of people returning their devices and having the same problem again makes me think its a software issue.

On a personal note, I find if difficult to distinguish a bug in the Android software and a bug in software running on a "Pure Android experience device". Aren't they the same thing?
[Nexus S General] dez93_2000:
Yes. I know it might seem prissy of me, but after trialling WP7 on the HTC HD7 and giving it back, I was hoping Google would do a better job of keeping its dedicated user-base happy than to dismiss out-of-hand a forum teeming with irked early-adopters, simply because an employee (wrongly) felt there was a semantic reason not to reply to them there.

("sounds like someone's got a case of the mondays!" ;) )
[Nexus S General] distortedloop:
I've posted a few times in this thread (on page 3) that I think the Google Help Forums are probably a better place to report issues these days. They seem to get a lot more attention than the bug reporting site. I even posted a link to the specific question/answer where Google ry_guy says they're aware of it.

I think we should focus future bug reports on any issue to BOTH Help and Code sites.

I agree. I see a lot of "this isn't an Android problem replies and bug reports closed over there.

It's almost as confusing as the policy around here over what goes in the General section, and what goes in the Q&A section... LOL
[Nexus S General] gogol:
One thing that I read there, all bug reports are using Android 2.3.1 ...

Anyone has this bug on 2.3?
[Nexus S General] distortedloop:
It's a good question. Is there anyone who didn't rush to go to 2.3.1 and is actually on 2.3? :confused:

Actually, I've read in a couple of places people saying that they've done a factory reset "back to 2.3" and not experienced the problem since. I don't think a regular "factory reset" would change your build number...it's only supposed to wipe the /data partition, not re-write the /system one.

This is a serious bug, and Google is aware of it, we should get a fix pretty quickly.
[Nexus S General] fchipm:
Mine just crashed for the first time last night during a phone call.

I have actually found the phone to be extremely unresponsive and unstable any time it is plugged in to charge. The call I was on was while it was plugged in.

Anyone else seem to only encounter instability while charging?
[Nexus S General] raeef:
How can one go back to 2.3 ?
[Nexus S General] gogol:
Hard reset / Factory reset.

I think there is that option in the Settings.

BUT MAKE SURE YOU BACK UP ALL YOUR DATA!!!!!

Factory reset will wipe all your data.
[Nexus S General] lordmirg:
Factory reset (at least from the Android settings menu) doesn't revert back to 2.3 does it? Do you mean from the boot menu? Mine still says 2.3.1.

I haven't had a reboot during a call since I did the Factory Reset and wipe USB Storage, however last night I did notice that the phone rebooted itself whilst it was charging - I've never noticed that before now. Prior to the reboot it was behaving a little slowly (lag on the home screen, etc). I tried to get a log using Log Collector, but the log only started from the reboot. (Would I be better off using aLogCat?).
[Nexus S General] domonas:
http://www.phonearena.com/news/Google-acknowledges-Nexus-S-failure-during-longer-calls_id15902
[Nexus S General] americancrew:
I've posted the link at the first thread that Dennis originally posted in the 3rd page of this thread to report to google about this phone reboot bug.
[Nexus S General] distortedloop:
Reboot in call #2

Had my second reboot in the middle of a call just now.

Very disappointing, but it's only happened twice in 30 days.

Last day to return the phone; but it's a keeper for me. Hopefully they'll get this figured out quickly.
[Nexus S General] adnanbaig18:
Had a reboot for the first time today. And it happened thrice today and u was on an important work call. Man this is really annoying and Google or Samsung should be ashamed of themselves to have such a bug. Didn't expected that from my first android device. Even I can't replace it or anything as I am in another country.

And what's worst is that they still have this major issue on a medium priority. Pathetic!!!!
[Nexus S General] allen099:
My rooted (via Superboot from Paul @Modaco) Nexus S has been pretty good for the first 2-3 weeks of ownership; no reboots or messages about being low on space.

Last night however, I decided to be daring and install ClockworkMod and all was alright, however when I placed a call in the morning, my phone rebooted after about 45 seconds into the call.

For those who are rebooting, are you rooted? Are you on stock or ClockworkMod recovery? I wonder whether fully restoring the system back to stock via that Nandroid that was provided in the dev section will help.
[Nexus S General] distortedloop:
I can't imagine how being on CWM would at all impact operation of the phone. It's an untouched partition unless it's selected to boot from.

I'd be interested in seeing a poll to see if anyone's had this problem on 2.3. There's some suspicion out there that it's a 2.3.1 issue. I never noticed this problem until after the 2.3.1 update.

Also, there are those who say that factory reset/wipe stops the issue, but they also claim that that puts them back to 2.3, which seems unlikely. Can anyone confirm that for sure?
[Nexus S General] Bmerz:
I am not rooted, and this has happened to me 3 times now. The first 2 times it happened, I was about 30 mins into the call, and then this morning I was about 10 mins into my call - while tethered to my laptop. The first 2 times, I was not tethering.
[Nexus S General] distortedloop:
but safe to assume you are on 2.3.1?
[Nexus S General] Bmerz:
Oops, sorry I didn't specify in my original post - yes, I am on the 2.3.1 update. Here's hoping that a 2.3.2 update comes soon with a fix, as it's so annoying when this happens, especially if you're on a business call (as I was this morning). :rolleyes:
[Nexus S General] karneasada:
I am experiencing the reboots and their frequency is increasing. They are currently occurring at least 4 times a day. At first I only noticed the reboots when I was on a call or otherwise using the phone. The reboots do not reset the uptime counter, but they do reset the "recent apps" list. I have made it a point to check the recent apps list regularly, which is where my 4/day figure comes from.

I have not rooted my phone and I don't run a lot of apps that run in the background.

My wife also bought a Nexus S the same day I did, and she is experiencing reboots, but much less frequently. (Perhaps 1/week). She has installed only a few apps.

This indicates to me that the issue may be occurring on every Nexus S, but going undetected.

Hopefully this is not a hardware issue, because it is already too late to return the phone.
[Nexus S General] nyijedi:
I installed the 2.3.2 update today and experienced the reboot during phone calls twice since the update.
[Nexus S General] lordmirg:
From what I understand 2.3.2 addresses the SMS bug. In the Google help thread, Romain Guy has stated Google are currently testing a second patch for the reboot issue.

I'm still on Stock 2.3.1 (un-rooted) and haven't had a reboot during a call since I did a Factory Reset and USB storage Wipe at the start of the year. I have however noticed the phone reboot since whilst plugged into a charger - I've only seen this once though. The stock launcher was really laggy prior to the reboot.

At first I was thinking it might be aggravated by an app: I still haven't reinstalled Launcher Pro, Swype or Skype - but it appears other people have these installed without issue, and others with the issue have never had these installed. The other thing I haven't done is moved any apps to USB storage.
[Nexus S General] nyijedi:
It would be ironic if the reboot problem is cause by Launcher PRO, since the only reason I installed that was because of Google's laggy and crashing stock launcher.
[Nexus S General] KULASSE:
Hello to all I always have the problem of the restart during the calls with the update 2.3.2