yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 General] Norgando:
Just got mine back from Bell in Vancouver, running JL2. Called Futuretel and was informed that I'd basically been given new hardware in same casing. Even though mine went in for repair on Dec.22, I was later able to "reason" a tech support at Bell into applying the 100 buck credit to my account. (I pursued this Jan 3rd, when I caught wind of the rebate deal, and followed it up today)

Their decision to treat dead phones before the 28th as a separate issue, not worthy of the same compensation as post-28th dead phones is truly baffling to me. Had to fight for this one.

Thankfully, the phone works great. Although, gps is less than impressive, often failing to lock, or placing me a block or more off target.
[Galaxy S I9000 General] djholtby:
I wasn't able to get my $100/$200 credit. But, I did complain about my dumb phone loaners. The Bell Customer service guy said that loaners are the responsibility of Bell the store, not Bell Mobility, so there's nothing they can do. He also refused to transfer me to his manager...

I'm annoyed because it's already been 3 weeks, and it says the parts are backordered until Jan 31. So here we are on our dumb phones for another month, paying for a dataplan...So I called the Executive Office. The guy there also played dumb about the $100 rebate, but when I complained about the dumb phones and said I wish I'd just got a Desire from Telus or something, he offered to send me one of the Desires they didn't sell before they stopped carrying them.

So, at least my wife can have a smart phone while we wait on our repairs. And after that, even if the new HW fails we have a backup phone...that ameliorates things somewhat, as long as both don't fail at once again ;)
[Galaxy S I9000 General] urself25:
Bring it to Bell directly, you are still within your one year waranty with Samsung.
[Galaxy S I9000 General] fablife:
For those of you who sent their SGS in before the $100 credit action; I suggest you stress test your device to see if it still breaks. if it does, call Bell up and advise them of the $100 credit action (via Bell tech support - not customer service).

Exact same thing happened to me (SGS broke 36 hours after getting it back) - and the tech support person applied the $100 credit and is sending me a brand new SGS in the mail.

Good Luck.
[Galaxy S I9000 General] reeneebob:
Guess I'll chime in.

Bought my phone back in August - August 21 was the HUG date. Phone died first week of November. No root, no lagfix, stock Eclair - so no, Froyo is SO not the issue here. I did the HUG at The Source, so they sent it to their repair place first, returned 2 weeks later unfixed that it had to go to Bell directly. So, then sent to Bell. Got it back December 29. I had returned everything, got back my original back place and battery but a replacement handset (according to Futuretel, due to a lack of replacement parts). Has a new IMEI, and my front bezel had a small ding in it that is no longer there so definitely a complete new handset. Build is 10.09 :( and had JK4 on it. Upgraded to JL2 immediately.

So far I have had a few FC issues, a couple of random reboots, and a couple of complete lockups that I had to 3 button to get out of. I am pretty sure the phone is gonna die eventually.

I'm not TOO concerned because I won a Telus Fascinate in their charity Facebook contest which was delivered this week. I've unlocked it and tested it on the Bell network, gotten everything preloaded that I have on my Bell phone so when the SD goes again, which I'm sure it will, I won't be phoneless. If it does go again I will sell the damn replacement and use the Telus for the duration.

If I didn't have the Telus handset I would not be as relaxed about it as I am lol.
[Galaxy S I9000 General] mattzaj:
I received my replacement phone on Monday afternoon. It's build 10.11 and came with JL2 installed. So far I've had no issues at all. Should I be pleased about getting a 10.11 or pissed?
[Galaxy S I9000 General] ronsweet:
@reeneebob;

I would not let Bell off that easy, selling the Vibrant to get rid of a bad piece of hardware, I would make Bell come good for it!

Just my thoughts.
[Galaxy S I9000 General] bobloblawsum:
Bought my phone mid october, died on december 15th after the jk4 update. I took it back and the repair order was started on December 18th.

I called bell support on roughly january 5th-6th basically just to complain to the nearest customer service rep. Basically i said "galaxy s, piece of **** died, fix it" The rep said they have a new protocol regarding the galaxy s and they would add a $100 credit to my bill for the inconvenience, he then forwarded me to the technical solutions department where the girl opened a new repair order for a replacement phone.

i got my original phone back from futuretel, through a bell vancouver store. The completion report states the same as most here, PBA replaced and jl2 installed. I have the same sticker behind the battery so i assume it's just the same back cover. I can only take their word for it that they replaced the motherboard. I asked the girl why did they replace the board, wasn't if just a software issue like she told me originally? She said they are just doing that for every similar case with the galaxy s as a rule. She was pretty cute though so i didn't have the heart to argue, was just glad to have a phone back.

To be honest i'm sick to death of the phone so i'll either sell it and buy a desire Z orrrr go balls to the wall and try darkys rom as a last ditch attempt to get that lust back..
[Galaxy S I9000 General] sackofnoise:
Got my replacement yesterday, installed darky's rom right away, it's definately great! :) tried it with/without speedmod kernel, quadrant score showed better with the "stock" darky's kernel. Hope this time it holds/work or i'm gonna switch to another device...
[Galaxy S I9000 General] utsmaster18:
Updated to JL2. No issues so far, no force closes, no lag everything seems to be running fine. I bought this phone back in Septemeber, had it kinda crash one time on me after I updated to JK4 but a format took care of that and have never had any issues since then. Apart from a few fc's here and there for certain apps nothing out of the ordinary. Also put it through some stress testing (hd 720p recording, transfer lots of musis etc...) nothing so far but going to keep on testing just in case. One issue is the battery isn't as great as it was before. At one point I had wifi on, data off, and it went 8 hours and it was still at 100% but this was when it had jk4. With JL2 it seems to drain much quicker.

Seems like I got a good one, keeping my fingers crossed that it remains that way
[Galaxy S I9000 General] reeneebob:
Oh trust me if it dies again I will be going back to Bell....its just that having the unlocked Telus model ready means that if/when it dies again I won't be SOL and phoneless.

One or the other will be sold but if the i9000m dies again i'm leaning towards demanding another phone model period. Im just about done with Samsung.

In hindsight I should have gone Iphone 4 like I originally planned...
[Galaxy S I9000 General] galaxyluv:
This is just unbelievable! my sgs went down for the second time. First time back in mid december, called bell, they said had to send out for repair 4-6 weeks. So since I am in montreal, I had decided to go to the samsung service center even if it took me 1 hour to just go there, waited a few hours and they fixed it for me, although they had still kept Jk4! for some reason. Never modified anything in the phone ever.

Now it goes down again, decided to call Bell this time since they acknowledged the problem and had a 3-5 business days replacement and 100$ credit policy. Called them last saturday jan 8, got 100$ credit, was expecting the phone by tomm since it would be 5 business days but for some reason the online tracking was not being updated since last tuesday. So decided to give them a call. Agent said its not even been shipped out yet and that its in back order, asked to speak to manager right away. Manager seemed not interested to even talk! and said the same thing: they are out of stock for SGS replacement and that they have no estimated time when samsung will send them a new batch, could take days or weekssss! There starts the waiting period! Just unacceptable! I am so furious at samsung and bell! Thank God, I have another cell of my own for now!
[Galaxy S I9000 General] momyc:
Hi ,

Got mine back from Bell yesterday. It came with JL2 installed , but the motherboard is still 10.09 . So far so good. I re-installed all my applications including CoPilot 1.8 GB maps (it had failed doing that last time with JK4) .

It's working fine , but I have a delay here and there sometimes. I tried to root it with Z4root , but didn't worked .

I'll leave it "vanilla" for few days to see how is going .
[Galaxy S I9000 General] tilallr1:
How off is the Bell repair tracking. Its been saying that its in transit to my store for almost a week. Thats not possible right? :confused:

Should I just go in to get it. Tried calling them but their repair person is too busy. WTF??? I guess there are a lot of Galaxy S problems keeping them busy. :rolleyes:
[Galaxy S I9000 General] que3jxp:
Good God!!!! Give me a break. Yes Bell and Samsung deserve a punch in the mouth but all us SGS owners have been exhausting their supply of new hardware and spare mobos so what are they going to do for you??? Crap a phone into a box, voila???

Again, seriously, this whole situation is the suck but when mother Hubbard's cupboard is empty, that is all there is. Take a number and wait like we all have :(
[Galaxy S I9000 General] gemini8026:
I just got my phone back today (4 weeks) through Sasktel.

Debating If I want to mod. They couldnt tell me what repair was done, is there a way to check if I have a new mainboard, or if they just "flashed" me again?
[Galaxy S I9000 General] balance101:
on the back of the phone (take out the battery) last barcode (first is IMEI second is S/N)

last one is your mobo version it should start with 10.xx (seems 10.12 is the newest or maybe 11.01)?
[Galaxy S I9000 General] bobloblawsum:
I'd call in to see them or keep calling til they pull their fingers out. It took about 3 days for my phone to arrive after the status was changed to in transit. Though it just had to go from Richmond to Vancouver.

My backplate still says 10.09 but they say they changed the motherboard. If they just replaced the old cover then it will still say the original motherboard revision number. I don't think there is any way to tell unless you take the backplate off, and even then no idea if it says the real number on the motherboard itself.
[Galaxy S I9000 General] wang1chung:
well after my 2nd time in for repair of the same phone, they re-flashed again........10.07 phone with jl2 (same motherboard as i marked it)........and what's strange strange is before i could kill this thing with flashing jk3 or darky's rom within a day, but this thing is lasting like it's nothing. i've flashed about 15 different roms, installed 300+ apps a few times, recorded 5 gig of hd video + loaded another 8 gig (or whatever to fill it up till it read 0 free), and rebooted, and deleted, and re-downloaded, and nothing. phone is solid

is it possible it was just a bad sdcard driver that has been updated?

and that bell update site for me said "pending shipment to repair facility" for the entire time it was gone. called in a few times, and they said it's waiting parts.......which is bull**** since i got it back re-flashed. even have the receipt to show it.
[Galaxy S I9000 General] xxgg:
: tell hBell you want your phone back :)

anyways,,, sure it lasted that much but maybe few more might do it. ?

Just kidding,,, I say enjoy while it lasts.

I just hope that I'll get mine back from soon from montreal... and hope that it'll last long enough till Motorola Atrix is released.
[Galaxy S I9000 General] desikage:
Now What?

Hey guys, I got my phone back after a month of waiting, which I didn't mind because I had convinced Bell to send me an HTC Desire Z as a loaner phone (I consider myself lucky).

It is the same case, but they replaced the MB (I'm assuming as it said it was repaired). The number on the sticker is 10.09, but that may be the old sticker, I never checked before sending it in.

I still have the loaner phone (and the box to send it back to Bell), but I am going to keep it at least over the weekend. In that time I want to beat the hell out of my phone - what are you suggestions? I have not done a single thing to it, but would probably be willing to flash a different ROM, etc (it came back with JL2).

Thanks for any advice!
[Galaxy S I9000 General] knightdaemon:
Check the first 3 pages of this thread:

[HOWTO] Stress Test your I9000 internal SD for defects in Froyo 2.2
[Galaxy S I9000 General] desikage:
Stress Test

Awesome, thanks - I've begun recording a few hours of HD Video!
[Galaxy S I9000 General] Handsome Rob:
So replacement #1 is 10.11 with M sticker on antenna and JL2, good for 24 hours so far, no Force close.

To flash or not to flash? Can actually tolerate Touchwiz a little bit, but it still pisses me off to not go to the next level. Only other 9000m's I know of are running strong from factory stock.

When CM7 is done it will be flashed for sure, still chewing those fingernails.
[Galaxy S I9000 General] galaxyluv:
UPDATE: I received a brand new replacement 10.12 on Friday:), so I guess I wasn't in the backorder wagon like the agent said. JL2 was installed, So far so good.:D Will start stress testing it.

got it with the waybill, as per instruction the old phone and battery/charger must be returned within 5 business days
[Galaxy S I9000 General] djholtby:
My two phones suddenly jumped from "Parts back ordered until Jan 31 2011" to "Hey, your phones are back, you can pick them up any time".

Backplate stickers are the same, but the repair slip that came with them says one phone was replaced completely, the other had its motherboard replaced. I'm assuming that like others have said, they just flashed the old IMEI and transferred the backplate. MAC addresses are different from the logs in my router, and one phone had a scratch on the bevel that is not there any more, so I believe them, IMEI or not ;)
[Galaxy S I9000 General] fatalframer39:
My SGS was having internal SD errors even before the original Froyo update which became available via Kies mid December - Sasktel.

Phone lasted not even a week before I noticed the background disappear, then the home screen was locked in landscape mode... don't know if that happened to anyone else? So I restarted the phone, after the Galaxy S logo - black screen, bottom 2 buttons lite up. Phone was bricked.

I've never used any lagfix or flashed my phone once.

Took it to Sasktel the same day, December 21st, and I've been playing the waiting game since.. 4 weeks this Tuesday.
[Galaxy S I9000 General] tilallr1:
Well got my phone back on Friday, PBA replaced, same IMEI. Took 4 weeks (28 days) to get back. Had JL2 installed already. Since I got it, I am putting it through the same stress tests I usually put it through. 3 email programs, hooking up to Google Maps multiple times, multiple WIFI setups, loaded up tons of video, music and apps. So far running pretty strong. I guess time will tell, but seems a lot better than 2.1 or 2.2 FROYO.
[Galaxy S I9000 General] irietek:
Glad to hear everyone is getting their phone replaced or repaired and that it's working.

I just got my phone back today, sadly I got a repaired phone and not a replaced one.

Someone mentioned earlier in this thread that the new December hardware does not heat up. Is this true? How many people with replaced hardware still has their phone heating up when under heavy activity such as gaming?

I am currently running stress tests on my phone by recording videos in 720p while plugged into a charger and my phone is very hot. BTW my phone has not crashed yet and I'm on my 3rd round of filling up my internal SD with 720p videos

*just checked the temperature*

It is at 52 degrees Celsius under load
[Galaxy S I9000 General] wang1chung:
don't feel bad, i got my phone back 4 days ago after over 4 weeks of waiting, and it was reflashed.........or at least that's what it says on the futuretel invoice..........i have been running jk4 the past few days, and have been stressing the crap out of the sdcard, but it won't break.

i think i'm going to call futuretel tomorrow about mine. if you have a log of your wifi mac address, you should compare it. maybe it was replaced, but they didn't write it on the invoice.
[Galaxy S I9000 General] xxgg:
So I've got my phone back from Samsung Centre @ Montreal after about 14 working days or so.

Only the motherboard was replaced. Same ol' label sticker under the battery.

Phone came loaded with JL2 2.2 firmware.

Here is what I have noticed and I would like others to share the info as well.

I did try to flash a JH2 2.1 firmware and it would not boot!, it get stuck at the initial logo screen. That is right, I can't even downgrade to Official 2.1 JH2 firmware.

Anyone know why ?

Something have changed in the motherboard ? That shouldn't be it. It should still allow it, NO?

Flashing JL2 via Odin brought the phone back to life. Tried JH2 again, and stuck at boot screen.

Any thoughts ? (not that I need to go back to JH2 but I just would like to know why).
[Galaxy S I9000 General] bobloblawsum:
i haven't tried to flash back but i went to darky's rom v8.0 and it's working excellently so far.

One point, if they replace the motherboard, would the wifi mac address definately change? Because mine was exactly the same. I have my router up to only allow certain mac addresses so it's logged and definately the same.

Should i be worried that the repair report is a lie?
[Galaxy S I9000 General] Spudsicles:
I thought there was an error in the JH2 code that was killing something on the motherboard. A software problem that caused a hardware problem.
[Galaxy S I9000 General] terranq:
The reason you can't flash back to JH2 is because JL2 has a new second bootloader, which means that once JL2 is on, you can't flash back an older firmware
[Galaxy S I9000 General] xxgg:
O I SEE.

What if you check the "Phone Bootloader Update" in Odin ?

Also, what about the custom ROMs ? How can those work?
[Galaxy S I9000 General] wang1chung:
jh2 will work fine as long as you get a jh2 tar version with the sbl.bin file in there, and tick "phone bootloader update"
[Galaxy S I9000 General] delly47:
so should i keep my replaced JL2 phone, or sell it to avoid the ticking time bomb and get a desire? whats the point of having an android phone if you cant tweak it?
[Galaxy S I9000 General] bestbeancounter:
I intend to sell mine once it gets shipped back to me, there are better phones that are coming out this year anyway.
[Galaxy S I9000 General] bestbeancounter:
Just got mine back from Samsung.. does anyone know what "Replaced PBA" means?

Edit: Nevermind, it seems the PBA means the Main Board.
[Galaxy S I9000 General] que3jxp:
Ya, I believe it is short for Phone Board Assembly.
[Galaxy S I9000 General] xxgg:
Sure new phones are coming out but they ain't out yet. Hope my phone can survive till than.

There was a announcement that mobilicity will have nexus s in march. Other 3 big carriers will likely get it near that time swell.

Sent from ticking time bomb gt-i9000M with XDA app.
[Galaxy S I9000 General] knightdaemon:
Check this thread/post:

Bell 2.2 JL2 not downgradableYou just need a JH2 which has the bootloader and tick the option in Odin.
[Galaxy S I9000 General] kevinhu.ca:
Just for update, My SGS bricked and sent at Dec 17 and get back at Jan 15, change the hardware module.

I use Fido so I rooted, unlock and no lag-fix.

First 4 days, runs good, since day 5, the samsung social hub app FC each time when I turn my phone off and on. The exact symptom as my first brick. So lets see hows that running though.
[Galaxy S I9000 General] knightdaemon:
What is the manufacturing date? (date under battery)
[Galaxy S I9000 General] reeneebob:
I've had that wierd screen thing over the last couple of days where the phone freezes up and then the screen goes faded, then line by line the picture degrades like slats on a mini blind until you hard reset. I had the screen bug as well with the back key freezing and it taking screenshots but that stopped when I found the instructions on how to update the touchscreen firmware and did that. The screen thing is worrisome though as its done it twice in 2 days now and its done it before a couple of week ago...hopefully the thing is failing again. I would like it to fail sooner rather than later but I do not think I want another Sgs. They can give me an Iphone or Dz. Im done, Samsung.
[Galaxy S I9000 General] zippyconch:
bricked sgs cant mount sd, might be fixable?

sorry for the long post

SGS I9000M 16Gb bought from ebay in september 2010 no warranty

unlocked, using fido, original firmware unknown.....

phone bricked after 1 week of use.

reflashed. 1 week, dies. reflashed, 2 days dies. now no amount of reflashing seems to work. I've tried about 12 different firmwares and nothing. getting internal sd wont mount, or on anther kernal it would say dbdata wont mount. Cant read sd card from pc. seems like the dreaded dead sd. the source is the only place I could convince to take it in for repair, samsung refused, fido refused, regular phone repair services wont touch it. so its a looong story, but I've got it back now from the source unrepaired ($220 plus $50 assesment) and they actually gave me the wrong phone first....which works!!!! YAY!!! basic bell firmware......so I unlock, root, and reflash with firmware (JPK)that doesnt stand still. Then they figured out it was the wrong phone. Well, turns out they cant take it back because I unlocked it....A very unique situation, and I've got no obligation to give it back. So I keep it and they give me my old one. (every happens to you, unlock it as fast as you can, cuz thats what stopped them from even being interested in reclaiming it)

so with new working phone in pocket (super happy me :D) i'm back to working on the old one. they guy I bought it from talked to a manager at samsung, and says he can get it repaired for free for me provided that it is indeed the dead sdcard problem I just have to send it to him, to give the the samsung guy.

so before I send it to him, I figured I'd take another stab at it. after a weekend of trying, reading, flashing, and trying then finally reading some more, i have figured a few things out.

1) with an external sd card I can flash JPK back on the phone, then once its up I can take out the card and it still works. check the sd card options, cant mount internal sd, or the external one. Wont recognize any storage space there, however internal phone storage reads 1.84 GB

2)the phones memory is actualy 2 partitions on the internal sd. One which is about 13-14 GB for storage and stuff, and another that is about 2 GB for internal memory storage.

it suddenly dawns on me, that if the above is indeed correct, I am reading the flashed OS of the 2 GB partition used for system data. That would mean the sd isnt actually dead then, just the other partition is very screwed.

in command prompt (diskpart/list disk) comes up with 3 drives. my computers, and 2 drives on the phone. both read as 0 in size and free. I have been unsuccesfull with ADB so far, (still learning) but will continue to prod away till next weekend when I will likely send it off.

If anyone else has experienced this, or if this can be of any use to someone with more experience then maybe this helps.