yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 General] Frostshock:
It doesn't look like Samsung is being very consistent with how they're fixing the phones, so either different repair centers have different levels of competence or some of the phones really aren't entirely dead.

Some phones get a reflash and are ready quickly, others need parts replacements. I brought mine in Tuesday of this week and now the status is awaiting backordered parts expected on Jan. 7. I thought perhaps the new policy was to reflash at a low level and return it because others who recently sent theirs in are already having them prepared to be returned to the store, but evidently that is not the case. So either there are dead phones that are actually dead as well as dead phones that just have a major corruption issue or Samsung doesn't know what they're doing.
[Galaxy S I9000 General] can6rxw:
More Great Service From Bell

Well, not only has the phone of my (wet) :p dreams die on me, now Bell is deciding to annoy me even further! I called Monday 13 Dec. to open the workorder for my phone. In the good ole Maritimes here, we do not have a "Bell" store like everwhere else and even though we have "The Source" (a Bell owned store), I could not get a local loaner. So, Bell said they'd send me one, when I got that, to mail the box back to them with my dead phone. So here I wait...5 business days later, no phone. So, I call them. Come to find out, they FORGOT about me! Yes, I had the workorder, but nothing was done AT ALL!!!! All this time waiting for that frigging sub par loaner and they didn't even mail it out yet!

Now, I'm not one to jump ship because it's taking on water, but boy, I'm telling you...Telus is looking mighty good right about now. They do have the Facinate after all. And to expand on my crude comment on dreams above: the Galaxy S is the phone I've always wanted. I has everything in it I've ever dreamed of in a cell phone, which makes this crapping out even harder!

But...I'm not alone. Unfortunately eh?! :rolleyes:

I'm done...I ranted....I feel better now (not really :D)
[Galaxy S I9000 General] Karmalina:
Does anyone have any suggestions as to what I should do with my new Vibrant running 2.1 to "stress test" it so to speak?

I do not want a phone that is going to inevitably fail. If at all possible would like to get it out of the way as soon as possible.

Thanks.
[Galaxy S I9000 General] YG007:
xxgg:

http://mobilesyrup.com/2010/12/17/samsung-temporarily-suspending-galaxy-s-os-2-2-upgrade/

Samsung is putting the blame on the Froyo software, but its completely a coincidence!! My phone first died in September, and my 3rd phone died in November. The 2nd one that died had NEVER seen 2.2 on it.

I'm saying its a bad production run on the i9000m's.

Just for the record, I only had a working i9000m in my hand for almost 4 weeks out of the 5 months I've owned it. Really effed up if you ask me... :mad:
[Galaxy S I9000 General] BlackDino:
It is not a bad production run, I have owned 4 different galaxy s phones for the past 4 months.

Although the one I got this december has seen multiple roms and has yet to brick.

Maybe they learnt from their mistakes and in dec a new MOBO has been released?
[Galaxy S I9000 General] YG007:
Honestly, I really really hope you're right.

... because the first one to die on me was a reflash, and the 2nd one was a mobo replacement. The third one is still out there.... being repaired.... raped.... who knows. lol :(
[Galaxy S I9000 General] lgkahn:
has anybody tried to get money back.. i bought mine outright with allgamers help.. so getting a temporary replacement is out of the question.. and i have to pay for shipping both ways to canada each time for repair.. It is in the first time now.. hopefully that will be it but not holding my breath!

previously when i bought an n97 directly from nokia and i had it in 3 times for repair for the same faulty gps (they glued the antenna on and it would work after repair for awhile and then eventually get hot and the antenna would start separating) also the faulty lens cover scratched the camera lens twice.

i submitted a claim with american express and got a chargeback against them for a faulty product...
[Galaxy S I9000 General] archangelz:
I just had a really bad mental image of a phone being raped... Thanks a lot =(
[Galaxy S I9000 General] djholtby:
My Galaxy S is also toast. Happened the same way as for everybody else: Updated to 2.2 last week, fumed about how it broke Enterprise WiFi encryption, then while playing with the settings today, the Settings menu force closed, as did all other apps from then-on. Restarted to see if that would fix it, black screen after the song-and-dance startup bs.

Format, Cache Purge, Reset to Factory default. No change.

Returned to Bell. Now I have to wait 1-to-eternity months to get it back, IF they decide it was hardware failure and not "You not supposed to use these in Canada, it is too humid!" like Apple does to get out of ever honouring a warranty.

Not the first problem I've had with regards to the SD either. Two months ago I had to do a factory reset because Android Market would just give me the Force Close button, and Swype started just beeping and never entering any words. I thought it was just a random file corruption caused by the daily crashes that happen whenever you take the damn phone somewhere with 0 bars of signal. Guess not.

On the plus side, after going to 2.2 it was only a little slower, and for that one week before it destroyed the phone, it didn't crash even ONCE when the signal was poor, so that's something.... ;)

Hopefully they replace the fried card with one that's not a counterfeit POS like the ones Samsung apparently bought out of the back of a truck.
[Galaxy S I9000 General] dragon74lee:
im in edmonton on my 8th....i was told froyo would fix the brick problems i kept having but it makes it worse! Going to switch to the Desire Z.
[Galaxy S I9000 General] 7210:
Just another quick update, check the bell site status

The current status of your repair is:

Phone is in transit to store.

Thank you for visiting bell.ca.

Back to homepage

I dropped my phone off this past sunday, so hopefully the bell store calls me later on tonight if not tmr so I can test the thing myself!
[Galaxy S I9000 General] Arcticsilverfox:
Seems like I'm one of the minority who's having 0 problems after the update. In fact, I find it's much more enjoyable than JH2 (Social Hub always would FC after rebooting the phone for some reason). I didn't even apply any lagfix as it's fast and don't really see a need to do anything about it.

This is my second phone, first one died awhile back (Internal SD died). So far the second one hasn't really given me any problems (though Kies screwed up my first attempt at updating [semi-brick] and I had to jump through a few hoops to get it back up and running on JH2 to reflash to JK4).

Did everyone do a full factory reset and format after they updated? I found that it was buggy before I did a full wipe. I also set it to 850 only as I had that on the JH2 and stopped the comatosing.

I'm glad Samsung is finally seeing that the Bell model for some reason has these persisting issues. Let's hope they can fix this permanently as I'm still basically just waiting until my phone can't detect my internal SD again... (knock on wood)
[Galaxy S I9000 General] radeon_x:
Pretty quick turn around time - be sure to ask what they did to fix it...

It seems for some people they are simply doing a re-flash, and for others (me included) they're replacing the motherboard.
[Galaxy S I9000 General] tb5...:
wow @ the results this is upsetting...

im waiting 4-6 weeks the bell service rep said that once the phone comes back to me the problem is known to be fixed!

after reading some ppl are on there 3rd fix im a bit skeptical but hey its better than this lame blckberry i got as a loaner...:mad:
[Galaxy S I9000 General] 7210:
For sure, I'll keep everyone updated though I suspect its just a re-flash based on the conversation I had with the lady working at the store this past sunday when i dropped off my phone.
[Galaxy S I9000 General] w98seeng:
Bulls*it. I called Samsung on Wednesday and I was told, Sorry, you're fooked. You have no receipt, you are not the original owner, no warranty.
[Galaxy S I9000 General] Beast11:
Yea thats wat i was telling the girl... but she insisted... cause she didnt have the receipt herself...
[Galaxy S I9000 General] tykszeto:
So after roughly 5 days of having Froyo on, my SD card is toast...

so much for having a working phone...

how do I change my poll entry :P god damn

I need to call Samsung now ...
[Galaxy S I9000 General] weekendwally:
So I am on my fourth phone,

number 1 died 1 day after the Froyo update (boot screen repeating)

number 2 died 2 days after the Froyo update (boot screen repeating)

number 3 had a purple screen on wakeup. It was always like this, right out of the box.

number 4, I still have it, 1 day old, running Froyo 2.2 Probably just a matter of time before it dies as well.

I have the Future Shop over the counter PEP warranty. So I have spent lots of time at FS lately! If it dies again I will be replacing it but this time with an iPhone4...
[Galaxy S I9000 General] cytherean:
I didn't get the phone back today, still "in transit" to the store. From what I've read on the posts it looks like they finally did pull it, too little too late in my opinion.
[Galaxy S I9000 General] cytherean:
I'd like to test mine out as soon as I get it back as well, so if anyone knows of said "stress test", please advise!
[Galaxy S I9000 General] Frostshock:
That's what I have, and I can't fix it. Dead internal memory is dead.
[Galaxy S I9000 General] evil-doer:
so since i bought this at best buy and unlocked it to use on rogers should i just call the samsung product support line and go from there?

im still scared they are gonna replace it with a phone i cant unlock. then what do i do?
[Galaxy S I9000 General] Samdroid_G_S:
They told me the same thing lol , mean while there was 5 visible i9000M boxes with receipts tied with an elastic band around them sitting on the counter to the associates left.....I never mentioned that I could see them though lol. I just took it as were both playing dumb.
[Galaxy S I9000 General] jcdsilva:
Dead. Upgraded to Froyo on Thursday, force closes all day today, and a reboot just now sealed the deal. I get to the Galaxy S screen and it says GT-I9000M and then changes to GT-I9000, then all black and repeat.

I can get to download mode, but I cannot get to recovery. Both worked before.

Bought mine Oct 9. Heading to the Bell Store tomorrow.
[Galaxy S I9000 General] hotdoggie:
Don't bother calling Samsung. I did that this morning and the guy just said he is very sorry, but I HAVE TO get it serviced through my carrier. I asked him if my phone hasn't been activated yet with any carrier, then what? He told me then I would have to go back to where I purchased the phone.

Your best option is to find a Bell store (must be a corporate store) and just tell them you need to have it serviced because the internal sd card has died after updating to Froyo. As someone else has mentioned, they will charge you $35 in advance, but you will get it back if it is determined that you did not break it by dropping it on the floor/water, etc. AND DON'T TELL THEM THAT THE PHONE IS UNLOCKED.

As for getting back a replacement phone that cannot be unlocked? Well, you have no choice but to take it one step at a time. My guess is that it is more likely that you will be able to unlock it through the SGS Unlock app on Android Market Place. And if you cannot unlock it, then you have to just cut your losses and sell the phone.

Like I said, go to a Bell Store and go from there.

BTW, does anyone know whether Bell/Samsung's technician will be able to tell whether the phone has been unlocked even though the internal sd card is dead? Or, is the coast free once Bell store takes yours in and sends it out for repair? My concern is that when they receive my phone and finds out that it has been unlocked, and then refuse service on it?
[Galaxy S I9000 General] evil-doer:
i cant take it to bell. they will for sure ask my id or phone number before they do anything. you think anyone can walk in off the street and get bell to do anything without them confirming they are a bell customer?

and since i already tried where i bought it (best buy) and they told me to take it to bell or to samsung i guess im left with begging samsung to do something with it. im gonna call them monday morning.
[Galaxy S I9000 General] Frostshock:
You shouldn't have to be a Bell customer, as long as you kept your receipt. If they don't honour the warranty with a receipt because you are not with them (when they themselves will gladly sell you an unlock code after a month) then you probably have legal grounds to take them to court, not that that would be fast or cost effective.

Although as noted above, go to a Bell corporate store. Franchise stores have their own policies.
[Galaxy S I9000 General] Slick2020:
LMAO

When my phone got the internal sd corruption a little while back at the Bell store they said this was the first they were hearing of it. I was like oh really? I heard online it was a fairly common problem. They insisted it was one of a kind. I got it returned and it worked well, I keep customizing it to the way I like it and it messed up two times after that.

Fortunately for me when I sent it in the first time they enabled the 3 Button Download. Upgraded to 2.2 via registry hack and now I still i get force closures and freezes, cant drag the top menu down and everything hitches up. I factory reset it once more.

Now I barely write anything to the phone, attempting to sell it and look towards a Samsung Focus, I want super AMOLED, can't go back to other screens

Its just a matter or time guys, eventually your phone will brick on you, upgrades aren't safe...
[Galaxy S I9000 General] hotdoggie:
They don't need your phone number or that you have to be a Bell customer for them to send your unit in for warranty repair. Go ahead and call Samsung, but like I said, they will NOT do anything. Wait, they will tell you to remove the battery for 30 seconds and then try turning it on again. That was their only suggestion to me! But if you can get Samsung to take your unit in, please let me know how you got them to agree to it?

And, don't get me wrong, but if your mind is already made up that begging Samsung to do something is your only option, then why bother asking for help here? The fact that I, along with at least one other person here, had already gotten it done at a Bell Store is not proof enough that Bell Store (corporate store to be exact) will send your unit out for you? BTW, I neither gave them my phone number (one associated with the bricked phone I presume you were talking about) nor am I a Bell customer. And, I did not get a Bell customer to go with me either.

Anyway, good luck.
[Galaxy S I9000 General] fnakfhe:
I returned it Friday.

She had 3. Ready to ship back.

It's an obvious problem.
[Galaxy S I9000 General] lordcalin:
I just bought mine a week ago, flashed to JK4 and rooted it within an hour of getting it home and no problems so far *knocks on wood*
[Galaxy S I9000 General] aarondroid:
This is my second Bell i9000m. The first, which came preloaded with JG9, was lagtastic after a week of use, so I had started flashing different ROMs and trying different lagfixes until finally it died (thankfully). Bell sent it off for repair but they shipped me a new one in the end. It came preloaded with JH2 and has run very well for about three weeks now. It has not been flashed until today when I updated to JK4. I forgot to wipe data and clear cache, so there were a few force closes from previously installed apps. Bit the bullet and wiped it to start from scratch. It seemed to stall on first boot up at the flashing S logo, but I gave it a minute and then pressed the home key and it jumped right in to the home screen and was still in the middle of "scanning media." I haven't rooted it yet (anybody had success with this?) but so far it seems very fast and GPS is working great. Loving Froyo!
[Galaxy S I9000 General] hotdoggie:
@aarondroid

May I ask you what is the production date of your replacement unit?

Edit: Are you sure it is brand new? Or, refurbished? Thanks.
[Galaxy S I9000 General] lordcalin:
one click root works great on JK4.
[Galaxy S I9000 General] nemethb:
This is EXACTLY why I don't think these phones are ACTUALLY dying and why a lot of the phones being returned are just flashed with firmware. I had the same problem as you and went into recovery and reformatted the internal SD and then did a factory reset. My phone's up and running again while you deemed yours "dead". You'll just get it returned with reflashed firmware.
[Galaxy S I9000 General] nemethb:
I don't think the internal cards are dying per say. I think something is wrong with the software which causes problems with storage in memory. I find it very hard to believe that Samsung, one of the worlds largest semiconductor manufacturers, has made so many faulty SD cards.
[Galaxy S I9000 General] CADmonkey:
I did a reformat and factory reset but it didn't work, it is must be something to do with the new firmware updates and the way they are formating / writing data to SD card, but for most of us once the card is corrupted there is no way to get it back
[Galaxy S I9000 General] evil-doer:
i think it is the hardware. the reason is because it doesnt happen on everyones phone at the same time/same update. it randomly dies. this is because the hardware is faulty..

reformatting and having it work is fine but its just going to die again in the future.
[Galaxy S I9000 General] nemethb:
That's hardly a reason to say it is due to hardware. You could never really say it is hardware because each phone dies differently or does not die at all. It depends on MANY thing including every process you've done with the phone, every app you installed and in what order...pretty much everything. I'm REALLY curious if a simply stock phone (no apps or anything added) will "die".
[Galaxy S I9000 General] nemethb:
I almost just feel like installing a lagfix and seeing how long my phone will go. Better to find out now than after the warranty ends.
[Galaxy S I9000 General] #1RAGE:
I updated to JK4 through Kies right after it was officially released. I got my 9000M at the end of August. Now suddenly today many of the apps (mostly ones included with the phone or firmware) have stopped working and force close randomly or when I try run them. Some apps that force close now are Email, Clock, Market, Twitter. Those are all the ones I can think of that I have tried today.

So does it sound like my phone is dying? :/ I might try a factory reset. A couple of weeks after I bought my phone it wouldn't boot up (stuck on GS logo, then black screen) but a factory reset fixed that.

EDIT: I should mention my phone is completely stock. I had the OCLF back when the phone failed the first time but since then it has been 100% stock except for I rooted it before JK4. It has not been rooted since JK4.
[Galaxy S I9000 General] neiu:
yeah 2.2 got pulled from kies. samsung made it official on facebook and through other blogs

Samsung Canada: We are continuing to investigate issues that some users have reported while completing the upgrade to Android 2.2. In the interim, we are taking the extra precaution of temporarily suspending the upgrade as a download from Kies. We apologize for the inconvenience and ask that you contact 1-800-751-4078 or sh.support@samsung.com if you have any further questions. Many thanks.

Not like this is giving us much but at least they are admitting to problems that are serious enough for them to suspend 2.2 from kies
[Galaxy S I9000 General] jpaik:
For a stress test, how about read/writes of large files? D/L and playback of media files like music, video.
[Galaxy S I9000 General] archangelz:
Best and easiest way, start recording 720P video with your camera
[Galaxy S I9000 General] vonchav:
Google has gone EVIL, Android is doomed, the meaning of Open Source is now tainted.

have a listen to this short excerpt from a recent Engadget web/podcast. it is so true. Android is the new Windows, full of bloatware and ad-wares from evil carriers.

Andy Rubin and Google, this is a real shame and disgrace. So much for the "don't be evil" motto for Google.

(since this is my 2nd post, i'm not allowed to post external url. so you might have to copy'n'paste the following link.)

youtube.com/watch?v=QP4btCRKBrw
[Galaxy S I9000 General] evil-doer:
dude, thats TOTALLY unrelated to this topic. please delete this post now or we will have to report you

nevermind, it doesnt look like you can delete your own posts. but wtf.
[Galaxy S I9000 General] Beast11:
Wrong thread. And seriously... its a curse and a blessing. If you listen to the whole podcast thats what they say as well... Its just that douche bag companies like samsung and lg make their own skin wen really they are just trying to make it a bit different from other phones while not adding any functionality whatsoever. Sense on the otherhand is actually quite functional.

But on the flip side you have homebrew devs who make their own roms from the android source. And this is the beauty of Android... anyone can take it and mess around with the code.

These bigger companies just need to look at the product they are pushing and try to see if they are actually adding functionality or just trying to make it look different. If they are not adding anything then just push the phone with stock android... I know thats a lot to ask from these money hungry companies... but thats the way it should be for the consumers.
[Galaxy S I9000 General] archangelz:
Oh no. North Korea is threatening war with the south! Aside from the bad that is war, also doesn't sound like encouraging news for all of us who have phones that need to be repaired.

http://news.yahoo.com/s/afp/20101217/wl_afp/nkoreaskoreamilitarynuclearwarning
[Galaxy S I9000 General] An Droid:
Well, my phone shows being in transit to the store. I called the store and they said I can expect it on Monday (would have been nice to get it for the weekend...oh well) as they don't get shipments on the weekend.

It does look like it was a software reflash - the question is whether its got JK4 or back to JH2.

Perhaps the difference between a hardware replacement vs. software replacement depends upon whether or not recovery mode is accessible? In my testing, after the JK4 "crash", I found that whenever I loaded JH2 (with/without pit, csc, etc.) I'd end up with a phone where only the I9000M logo would appear, then shutdown. No charging info would appear - just a resetting battery icon - furthermore, recovery mode was gone. Download mode was still available, and after reloading JK4, the phone would now progress to the animated Galaxy S screen and then black out (only menu and back buttons lighting) - recovery mode was enabled again, and you could see the SD card error. I sent the phone in for repair in this (better?) state.

I'm also of the opinion that it's a software issue - eg. incorrect low level driver/firmware controlling i/o r/w access to the flash memory causing corruption...
[Galaxy S I9000 General] billypg:
Something I noticed today was that when I go into recovery mode and choose to run update.zip (which of course isn't there) I get an sd card mount error. If I format the internal card from the menu and try update.zip again then it tells me the file wasn't found, meaning the recovery program could actually access the internal sd and determine update.zip wasn't there. But upon reboot the internal sd gets corrupted again. I'm able to format the card "succesfully" from the menu but then Android messes it up again when booting.

I'm also inclined to think it is a sofware issue.
[Galaxy S I9000 General] gemini8026:
add another I9000m to the list. Similar errors to all of the above. Phone just shut down on me. When rebooting, got the error.

RIP - Galaxy S
[Galaxy S I9000 General] desikage:
Just the tech support guy - though he saw on my file I had already called a few times to *****.