[Desire General] pauliusba:
Dear Paulius,

Hi Paulius, thanks for getting in touch with us about all your questions.

Firstly, HTC do not control this application, the person in the thread referred to it as "the official OTA HTC Froyo update". The updates actual name is Google Android 2.2 (Froyo). It is just on a HTC device. If you want to know anything about this application, you will need to contact Android Market Customer Care, or Google Customer Care. We do not have information nor able to supply support for third party applications, I am sorry about that.

<this was regarding this bug: http://androidforums.com/desire-sup...ogle-talk-shortcut-people-gone-froyo-bug.html - as you can see, they don't have an idea on what they are talking about, besides, vanilla froyo does not have this bug, and this update is indeed HTC's, not Google's>

With regards to your Wifi turning off, you may have the sleep function off, but this will not stop the phone from stopping the Wifi connection when it loses a link and is unable to establish after 3 attempts. This is to prevent the function from draining the battery as constant Wifi connection and constantly trying to re-establish a connection can see any smart phone from draining the battery in just a couple hours.

<I mentioned that Wi-Fi would go to sleep on battery even if I set it to never turn off>

With regards to your disappointment in the Desire HD and Z having "better" UI's than the standard Desire, you must remember that they are both different operating systems to the one you have, where the Desire Z and Desire HD use Microsoft Windows 6.5 operating systems, your phone is using Android 2.2, so unfortunately, the UI's are not compatible and will never be available to one another.

<I was saying that we are not feeling good that they are keeping last generation devices from getting updates to new features of new devices (for example, desire HD sense ui improvements to Desire), even though they are perfectly capable of handling them hardware-wise>

As far as HTC Sense is concerned, this is not yet a fully functioning service and is still in the testing phase, it has been put out for general access as the best test pilots are always the ones that are going to be using the facility on a daily basis any way. It is just a case of sit and wait for everything to be working properly, but in the meantime, expect HTC Sense.com to be quite buggy with most of its functions unusable.

<Yeah, as if HTC sense alone is a service, I was referring to HTCSense.com, which is quite functioning with Desire HD and Z; anyways, good attitude, lol!>

Google have only just released 2.2 to the General Market, you will find that some phones are not viable for the 2.2 update, this will be because that particular device is not compatible, or Google are still working on the coding, but, all phones that can have 2.2 will have 2.2 and I would not worry too much about Android 3.0 for now, that is going to be something that Google release some time into the new year.

<Desire already had 2.2, I was asking about 2.3 update and about wether they were thinking of bringing 3.0 to Desire, when it get's released, of course>

Not to be funny, but if you are moving away from HTC because of something not in their control, or because of a little rough patch during their development stage, then you can not really call your self a loyal customer, rather someone that is with HTC because it was the better option at the time.

<I mentioned poor HTC Hero support and said that I was disappointed about Hero not having the 2.2 update even though I didn't have it anymore at the time, because that shows how HTC treat their customers... and what are they talking about? I had like 4 phones from them and they dare to not call me loyal? And everything is exactly in their control!>

Besides which, it is Google whom you should be talking to about their updates and your questions about releasing of the 2.2, their future updates and so on.

I hope that I have answered your questions, if you have any more in the future, please do not hesitate in getting in touch with us again.

All the Best,

Carl.

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10GBCW49ENA001939.

Sincerely,

Carl

HTC

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So what you guys thing? Isn't this just pathetic?

P.S.: sorry for bad English, I was in a hurry to post this as soon as possible