yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 General] evil-doer:
and so the saga continues...

i go to the bell store thats not exactly close to where i live because the purolator tracking shows they had my phone at 11am yesterday. so i get there and the guy looks and looks for my phone then finally finds it. and... HE WONT GIVE IT TO ME. sorry sir but we cant give you the phone. uh... why not? because it hasnt been put into the system yet, and only the manager can do that.

...

yep. i argued for a while but nothing, they wouldnt budge. they have my phone which i bought off contract at best buy, im not even on bell, and they wont give it to me. he said the manager MAY be back on sunday (boxing day). well gee. thanks.

im pissed off.
[Galaxy S I9000 General] archangelz:
My build date was 10.09 and have not had any issues before and after the update. I had two 10.08 die previous to this.
[Galaxy S I9000 General] aaronxvx:
I've been running JL2 since this morning. Taking lots of pictures, using gps, phone calls, sms, multiple reboots to test it, playing winamp, switching apps, playing games, dowloading and installing apps. all running very fast.

There was only one occasion where I hit the home button to get out of the marketplace app that it took a second longer for my apps to show on the home screen.
[Galaxy S I9000 General] archangelz:
Yea... Stuff like this is why bell got voted the worse customer service in Canada. Even after Samsung has offered to replace all defective phones with new ones and fixed the firmware Bell still makes you jump through hoops.
[Galaxy S I9000 General] sackofnoise:
Definately happy that i made businness directly with samsung this time (sent me a shipping label) hope they replace the whole unit this time...:)
[Galaxy S I9000 General] Uss_Defiant:
Just to follow up on this, I called bell and then went into the store. After a lot of hassles and "it'll be here soon" they found out that my phone has been shipped to the wrong location due to an error the store made. They called Purolator to resend it to the store (Fairview Mall, Toronto) but I was told that it wont even be sent out until January 1, 2011.

I asked to just get a new phone as this was clearly bell's issue, and I should not be waiting 2 months for my phone, but the stupid sales rep said that they are not allowed to give out new ones.

I sent a complaint to corporate, but i'm not sure when they'll reply. Is there anything I can do to get a new Galaxy S? This old galaxy they gave me as a loaner is just not cutting it, and the mistakes/hassles bell has put me through really makes me disgusted.
[Galaxy S I9000 General] :
The new JL2 has a major problem. It won't allow me to move any of my apps to SD card. I get "Failed to move application. Not enough memory' error. Can someone with JL2 try to move the apps to SD and tell me if its working?

If not, back to bell i guess..:mad:
[Galaxy S I9000 General] miniflight:
Did you talk to that lady at the repair section? she is a lot nicer lol...i bought the phone at fairview mall too and repair were done pretty fast, took 3 weeks...i thanked her for the fast service since i tot it would take 6 weeks

o wellz, guess u just got unlucky!
[Galaxy S I9000 General] ronsweet:
From what i have been reading here NO, DO NOT flash to this JL2, stay with JK4 2.2 Froyo
[Galaxy S I9000 General] mathieums:
Hi guys.

Mine just died today. I was running 2.2 jk4. Internal memory was almost full and when I'm not using my phone as a phone, I use at as a mp3. So yeah, I used the memory a lot.

Since its christmas eve, I will only be able to replace it by monday or tuesday...

But I'm worried that even if I get a replacement, I will keep having the same issue over and over...

Does Bell or Samsung will improve our phone warranty or something?
[Galaxy S I9000 General] Hockey Nut:
Thanks for the reply. I will stay put with JK4 2.2 Froyo
[Galaxy S I9000 General] archangelz:
Its the other way around... JL2 is the fix for the JK4 RFS SD card killing issues. Read the other threads.
[Galaxy S I9000 General] archangelz:
Did you do anything different with your phone? I can transfer to SD and back and forth fine.
[Galaxy S I9000 General] :
No haven't done anything to it. Stock to the core. I don't understand why I can't transfer them. Should I reflash the firmware, and how could I do that with kies??
[Galaxy S I9000 General] notoriouspk:
bell JL2 foro 2.2 update

i say that we should add JL2 to this poll ....since there is a lot of talk about JL2 ...heard it could fix a DEAD Bell vibrant ..and bring it back to life from its very grave :) i hope all this is true...plz include JL2 in the poll ...as in the coming days lots of ppl will eventually upgrade to JL2 :D plz plz admin.
[Galaxy S I9000 General] Hockey Nut:
Went ahead and upgraded. Very smooth and phone seems to be running great :)
[Galaxy S I9000 General] andd64:
can't close contacts?

upgraded from 2.1 with oclf without a hitch. been on jl2 for about 8 hrs now, no issues except one. I can't close the phonebook (contacts), i have to press the home button to go back, but it's still running in the background - this is pretty annoying. Anyone experiencing this too? And does anyone have a workaround? (I'm pretty sure i read this was an issue on JK4 too, but not 100% sure).

Anyways the upgrade seems great so far, very responsive. Let's see how long it lasts, in a way im kinda hoping if i got one of the corrupt sd cards that it dies, and bell gives me a replacement. Only time will tell i guess.
[Galaxy S I9000 General] notoriouspk:
AN DROID can u add JL2 to the poll plz

plz plz Op add JL2 in the poll (with lag fix and without lagfix) lots of ppl r scared to upgrade to JL2 it would give us a good idea on the progress of JL2 ....i hope we dont get anymore dead SD card errors with JL2 .oh merry christmas and happy holidays :)
[Galaxy S I9000 General] johnnyboy1:
Well i guess im the first to say that JL2 killed my galaxy, as you read my previous messages i was running great with 2.2 abd today i decided to upgrade and i had some problems in the beginning but it was working great until now i get the great dev sd error!!!!

But this time it seems different i can actually get into the os and make calls but everyrhing else is pretty much usless. To using the camera to entering adroid market

Why did i upgrade, why did i buy this phone.

I guess ill call bell after the christmas holidays
[Galaxy S I9000 General] Lightarrow:
just got my SGS back today !!

Took 6 weeks and i got a brad new device (they replaced the whole unit)

3btn works flawlessly, gps locks in 3-5 seconds. It just seems to be a good overall experience. Still came preloaded with 2.1. Im downloading kies on my windows pc to get the latest firmware, hoping everything is stable :)

Will report back when i've done some more testing. I plan to root to use Titanium Backup.

The new unit feels much faster (of course there is nothing much on it so :P well see)
[Galaxy S I9000 General] CADmonkey:
I picked up my phone today, it was a replacement with 2.1 date behind the battery is 10.12. They returned my original battery which was completely dead. After charging before anything else I connected to Kies and updated to JL2. So far it seems fast and stable but I haven't played with it much, I did get to do a test run with the GPS using Google navigation on the way to the airport, so far it seems way better than before but time will tell. I hope this version of 2.2 together with the new phone is the fix we've all been waiting for.
[Galaxy S I9000 General] aaronxvx:
yeah i have this problem too, even with the sdmove app. not too upset about it because everything else works great. i guess in principle though it's kinda ****ty
[Galaxy S I9000 General] :
Ya, but knowing some part of the phone doesn't work just kills the whole experience. I am going to call samsung the day after and i'll post what they have to say about this.

Does moving some apps to the sd make the phone any faster??
[Galaxy S I9000 General] archangelz:
Depends on the class of SD card you have in your phone, I would say no in most cases.
[Galaxy S I9000 General] Spudsicles:
Happy Christmas ya'll... I did not get my from back from the repair depot for Christmas as I put on my list.
[Galaxy S I9000 General] CASz:
Me neither:( Longest in transit ever. I suspect it's there but not processed. No Purolator deliveries until Wednesday either. May as well play with my gifts:D
[Galaxy S I9000 General] Nirvana388:
was into the bell store yesterday. The good news is they are officially acknowledging the problem now and are offering direct replacements. You call a number and they send you a new phone in the mail, you send your broken one back in the same box. Whole process should take a couple days, except for some backlog due to Christmas.
[Galaxy S I9000 General] que3jxp:
And rightly so!!!!

Again, I REALLY believe we have the makings of a full recall here or there will be some swift calls to the BBB.

Either way, this will likely be my first and LAST Samsung product without some SERIOUS love from them and Bell to rectify this situation...
[Galaxy S I9000 General] lgkahn:
mine died too. .reflashed jh2 as i could get to download mode but not recovery.. was just cycling through logo..

initially started about 1 hr after installing.. i copied titanium backup and appmgr directory to sd card and 10 minute later they dissappeared..

then as i was copying back again it shut down.. would not boot.. like i said loop in logo..

now it wont even power up.. seems like a harsher crash than othres.

I knew it might die.. but figured i would rather get it replaced if there really was an issue rather than waiting till later.

back on my i8910.. wish i had kept my euro model i9000 and not sold on ebay!
[Galaxy S I9000 General] evil-doer:
ok count me in, how do we make this happen? resetting the phones is just sweeping the problem under the carpet. it will resurface.

i dont want my phone to be a ticking timebomb. i want a full refund or a new model of the phone with a working internal memory (working gps would be nice too..)
[Galaxy S I9000 General] nemethb:
Meh, I just did OCLF to mine. I figured it it's supposed to die like everyone is saying here, might as well happen sooner rather than later. I also couldn't stand the lag in JK4 so I figured if I'm going to use Froyo I might as well enjoy it.
[Galaxy S I9000 General] MaestroSeven:
I know that is the thing. People are reporting sending there phones in 2 and three times for repair!!!!

If that is true then that is TOTALLY unacceptable. These phones contain our lives in them. We really need to be able to depend on them. If Bell can't even fix the problem then we are going to need to be compensated. A full refund etc. is totally in order here.
[Galaxy S I9000 General] MaestroSeven:
On top of my last post don't forget we have been suffering with a broken GPS in these phones as well as lag issues. The whole experience has been completely unacceptable.
[Galaxy S I9000 General] devonblue4u:
Well, I was wrong about the release date, but not the fail rate.

http://xdaforums.com/showthread.php?p=9557028

Not wanting to sound like a broken record but, for those who don't have a receipt or can't stand the wait, go 3rd party. JP cell or Futuretel in Richmond, in the Vancouver area. Guys who have had work done outside of Bell corporate should post up shops in their area that can do the same. Mine took 2 days to fix and cost $72 with tax. Again, less than my monthly bill from Bell
[Galaxy S I9000 General] cytherean:
For all of us that are sending our phones in for repair. I'm hoping that once they are fixed/replaced that they come back with 2.2 loaded for us (won't hold my breath).

Just noticed on the Bell website that the new Galaxy's are shipping with Froyo -

"The Samsung Galaxy S Vibrant.....it runs on the AndroidTM 2.2 platform..."

I know it is a little soon, but has anyone got one back from Bell with the upgrade?
[Galaxy S I9000 General] WuWu:
Nice, I officially welcome myself to the Dead Internal SD group.

RIP

SGS (Oct 2010 - Dec 2010)

Installed Froyo on Friday morning, cell phone died on Sunday afternoon :(

If anyone know a service center in Montreal, it'll be nice to post it here XD

Thank you in advance :cool:
[Galaxy S I9000 General] DvTonder:
I am waiting for my 3rd sgs, first two died with this error. First one after 12 days, second one just after 2 months. Returned the last one nov 20th. Online it shows the part arriving on dec 21. Not sure how long after that before I get my phone.
[Galaxy S I9000 General] davanw:
Mine went belly-up this morning.

I first called Bell. They got a technician on the line who said it's a known issue, and I'd have to take it into a Bell store for 're-programming'. So I looked up the nearest Bell store that is also a Mobile Service Center, and off I went.

Got to the store and all they said was they had to return it to Samsung for repair. 2-6 weeks. I said screw that.

I called Samsung support directly, and got the phone number for a Samsung authorized repair center that I'm going to call tomorrow morning. My plan is to get it repaired locally so I can get it back sooner, even if I have to pay. I'm leaving on a trip in a couple weeks and can't go without my phone!
[Galaxy S I9000 General] chobas:
I curse you dyna...

mine died... had 1 previous to this one.. stock jh2 no lag fix or anything, pure stock and died in a week or 2.. got a replacement on the spot. a month and a half later still had my second phone stock and after upgrading to jk4 a few mins ago.. dead. just flashes the boot screen, i cant even get into recovery, just download mode.. good thing i have my old unlocked iphone to give bell a hard time just to push them into saying "ok we will replace it".. gonna give odin a shot
[Galaxy S I9000 General] sherazshahid1:
Please post here on Samsung facebook page and lets take this issue to the consumer rights protection group for a recall. Start writing under my thread. Lets put pressure on them to give us full refund

http://www.facebook.com/samsungmobilecanada
[Galaxy S I9000 General] sherazshahid1:
This is Bell Canada's head office number (416) 674-2220. I suggest someone calls here and ask for this guys http://bce.ca/en/aboutbce/executiveteams/bellcanada/oosterman/ and tellshim or his assistant the whole story and email the links to these threads to him as well. This should get the ball rolling.
[Galaxy S I9000 General] cytherean:
@sherazshahid1

I Started posting on FB last night.

Check the stats above, we are looking at almost a 50% failure rate, something has to be done!!!!
[Galaxy S I9000 General] canadianrider:
exact same thing happened to me.. sigh

I was bounced back and forth between bell retailers, my cell retailer and the bell tech support. I'm choked as all hell and just want a working phone. Should of got the iphone4..
[Galaxy S I9000 General] finch:
I have to say just an FYI to mention. My first one I flashed 20 times. Then got the could not mount error. It was 3 weeks old so I took it back they handed me a new one and I was off. I figured it was my excessive flashing so said I will not do that this time. I got the new phone first day flashed to 2.2 and have been runnung it for almost 4 weeks. The day before my 30 day swap out it died. So I do not think it is always the usb. I never tsf files with usb only took the sd out and copied directly to it then replaced in phone. It is either Bell's infinate stupidity in something they are doing or Samsung and Bell just gets the most of them.

Overall it is getting ridiculous all the posts about the. I bought a Steak for something to play with and if I could get the Desire HD I would not mess with anything else. The problem is when the Sammy works it is an amazing phone. But for business use I cannot replace my phone every 30 days. Too bad cause I really do like the SGS.
[Galaxy S I9000 General] evil-doer:
just a quick question here. if i take it back to bell do i need to bring it back in the box with all of the accessories or is just the phone by itself fine?
[Galaxy S I9000 General] que3jxp:
The Bell/Aliant store in Fredericton (Regent Mall) only wanted the phone and on top of that, they told me to take my battery and back cover home and they only took the body of the phone.
[Galaxy S I9000 General] evil-doer:
oh wow. ok thanks for the quick response
[Galaxy S I9000 General] miniflight:
dam, i hope it is a easy fix for u!
[Galaxy S I9000 General] dragon74lee:
There isn't really anything comparable now to this phone when it works, which isn't very often. They offered the desire z but not impressed with it. I will NOT buy an iPhone. I am at the point where i am just waiting for hopefully for a Nexus S (altho Samsung made hopefully google will not allow them to mess it up), will switch when something better becomes available. Also the more money i cost Samsung, the better. They messed up so bad on this and i am pissed. I bought the phone out for 5 bills and gone thru so many now. Hope i cost them a ton!
[Galaxy S I9000 General] asicman:
More details please. Link? Terms of replacement? Which number? What if my phone is 4 months old, would they still replace it?
[Galaxy S I9000 General] johnlee_1986:
Can you elaborate on this?

What is the number that you call?

I'm in the same boat and I dont want to wait 6 weeks for my repair to be finished
[Galaxy S I9000 General] seeARMS:
Yeah, if you'd be able to clarify that'd be great and could hopefully save a ton of users some unnecessary trouble.
[Galaxy S I9000 General] evil-doer:
that damn manager better be in the store tomorrow when i show up bright and early to get my phone back. is there anything else i can do if they refuse to give it to me? i mean.. i bought it from a different store, and arent even with bell. do they have a right to hold onto it?
[Galaxy S I9000 General] geeboi88:
hey everyone. i finally got a shipping label from samsung but they didn't send me the instructions of what to include. does anyone know what i need to include when i ship it? just the main phone or everything? and how have you guys been packaging them? stuff in a padded envelope? box?
[Galaxy S I9000 General] geeboi88:
i'd like to know this too actually. i haven't sent mine in yet so if i can just get a straight replacement that'd be better. please give some more details
[Galaxy S I9000 General] Spudsicles:
Yeah if only my phone wasn't already in the repair shop... if you find the phone number please let me know just in case this happens again, to which it might.
[Galaxy S I9000 General] xxgg:
My Question is>

To those running JK4 (still), will you be staying with JK4?

Even if Samsung did say something is messed up with JK4?

If not, I think we can move on from this thread to one of those repair/how to get it serviced threads.
[Galaxy S I9000 General] anthraxcp:
I would most definitely go to a different build. If SAMSUNG knows something's wrong, then it really must be a terrible fault!

My question is, will Samsung replace it if my phone is over 4 months old? I believe Samsung automatically gives you a 1-year warranty with them, correct?
[Galaxy S I9000 General] bestbeancounter:
Just send the phone without the sim and SD card. I sent mine with the battery cover, but I know some users didn't send it with the cover
[Galaxy S I9000 General] homergoalie:
Hope they replace, got mine on launch. They have it listed as a manufacturers defect in their system as of Wednesday of this past week.
[Galaxy S I9000 General] anthraxcp:
Where did you find that info? Is there a link to it online?

If that really is true, it's good news. I checked Samsung's website, and for the Galaxy S, the warranty for manufacturers defects is in fact one year:

http://www.samsung.com/ca/consumer/...BMC/index.idx?pagetype=prd_detail&tab=support

(click the Service Policy/Warranty tab)

That means they have to fix it, and since they should know by now there's no repairing it, I'm guessing they're going to have to start handing out some new phones.
[Galaxy S I9000 General] bobola:
SO anyone running JK4 update to the JL2?
[Galaxy S I9000 General] homergoalie:
Just what the rep at the bell store told me when they pulled it up. Also told me no I'm not the only one it has happened to and the others that they sent in they didn't fix they flat out replaced. Still a hassle either way.
[Galaxy S I9000 General] notoriouspk:
anyone has a dead SD card after upgrading to JL2

after months of hassle looks like dead Sd card issue is settled after upgrading to JL2 .if u guys have any dead sd cards after upgrading to JL2 let us know .cuz i am too scared to buy a Bell Vibrant after my 3 vibrants were dead and eventually had to sell the vibrant. anyways .any issues like Dead Sd ?

hmmm OP can u add JL2 to ur Poll plz
[Galaxy S I9000 General] devonblue4u:
I can say that JK4 killed my phone even thought it died running JL2. I had a rash of vibes and FC's for the last 3 days, and I upgraded knowing it was on its last legs this morning. By Christmas dinner it past on. RIP, sending it back to JP cell for an autopsy. So it officailly lasted 14 days running JK$....funny, the 4 and the dollar sign is on the same key. Kismet, huh?
[Galaxy S I9000 General] anthraxcp:
I tried re-flashing to JL2. Didn't help.

I will send my phone to samsung in the next few days. Chances are they'll fix it, but I'm stuck with probably the worst phone ever made and I might have to wait up to 2 months! This is insane. Samsung needs to step their game up.
[Galaxy S I9000 General] Corvillus:
I got my phone back on the 23rd. Same deal as everyone else seems to be getting, dust covers on the SD and SIM slots. GPS actually works now. So the GPS problem seems to be gone, which gives me hope that the unstable NAND's are gone.

I guess we'll all find out soon enough. In the meantime, running Doc's JPY and very pleased. Phone shipped with JH2 so unlock code was intact, though as expected it disappeared after updating.
[Galaxy S I9000 General] jamit018:
After updating from JK4 to JL2, internal SD is dead. Have to send it back for repair.
[Galaxy S I9000 General] Skud51:
Bought my phone early Nov, battery had an October date on it. Came with JH2. I unlocked it as soon as I got it. GPS has never worked on any ROM.. Ever..

I rooted and installed Doc's JPO shortly after it came out. It worked for about a week then my touch buttons stopped working. Loaded JK3 via Odin after that and it worked for about a week again until a bunch of apps started to FC. Upon reboot, all I got was a blank screen with the FC vibrate pattern repeating every few seconds.

Then I loaded Doc's JK3 via CWM and ran the K10 Kernal and lagfix with EXT4 on everything. Worked perfectly for almost a month, VERY smooth, VERY fast and stable. Had no issues at all with this setup.

Loaded Doc's JPY via CWM (lost 850Mhz) then JK4 modem via Odin (got 850Mhz back) yesterday to troubleshoot a MobileAP problem (ended up being the carrier's fault, so I flashed for nothing)

Today, I loaded JL2 via Odin with the K10 kernel and EXT4 lagfix. Running great so far.

I'm going to run the phone to the max and see if it fails. I need it to fail sooner rather than later while I still have a phone I can use for backup. Right now, I'm toting around my old blackberry wherever I go in case my phone dies. I want to stop having to do that.

Long story short:

JH2 to JPO via CWM

JPO to JK3 via Odin

JK3 to Doc's JK3 via CWM

JK3 to JPY via CWM, JK4 modem via Odin

JPY to JL2 with K10 kernel and lagfix via Odin

Riley
[Galaxy S I9000 General] evil-doer:
have i mentioned how much i hate bell?

i was in town today so i went to try again to get my phone off them. the mall opened at 7 or something. some stores opened then. 99% of them were open at 8am. bell? well they opened at 11. last store to open, all the other phone places were open 3 hours before them.

but the good news is i finally got the phone! its brand new like everyone elses. which is awesome because there was a hairline crack in my old screen as well. manufacture date of dec as well. gonna go unlock then update it and see how she goes

edit:

non root network unlock app worked fine.

update to jl2 worked fine. running nicely. a lot better than the previous 2.2