yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 General] groaner:
Anyone know if there is a similar repair place for Ottawa?
[Galaxy S I9000 General] groaner:
something like this needs legislation...get the consumer affairs offices involved and Samsung/Bell will be told to do a recall.

OR

S/B will give everyone the big finger. I'm feeling a little jaded right now so I may not be the best person to lend my opinion.
[Galaxy S I9000 General] AllGamer:
Ottawa is a short drive to Montreal,

If i were you, i'll definitely drive over the river and go straight to that repair centre
[Galaxy S I9000 General] bestbeancounter:
Our issue just got some exposure from Android Central.
[Galaxy S I9000 General] jpaik:
The best part of that coverage, imo, is this post in the comments section:

"The failures are all on one device, the Bell Vibrant i9000M. This points to one of two things, faulty hardware for that variant and/or a faulty coding of that ROM by Samsung. As far I know none of the other Galaxy S variants have had issues with failed internal storage."

Is this the heart of the problem people are experiencing? faulty hardware and/or coding, specific to Bell?

There is no way I'm going to upgrade to 2.2...and I have a problem-free Vibrant.
[Galaxy S I9000 General] evil-doer:
its not the 2.2 firmware thats the problem. its just that writing firmware (ANY firmware) to the faulty memory causes the glitch.
[Galaxy S I9000 General] frandromeda:
Man, I wish that guy had done a little more reading before writing his article... We all know that the lagfixes were a red herring, but still the blame comes back to the user. All news is good news, I guess, but it's still infuriating when that news is wrong.
[Galaxy S I9000 General] jpaik:
The author should have done his homework...and he gets a blast in the comments section for his mistakes.

@evil-doer...so the "virgin" firmware I'm running on my Galaxy I9000M should be left alone? I've had no issues except for a minor glitch from time to time (couple of fc's).
[Galaxy S I9000 General] cytherean:
I wish I knew that yesterday, before I brought it into Bell. They are saying 4-6 weeks and they seemed to be sending it to Mississauga or something like that.

Did they charge you?
[Galaxy S I9000 General] Kewjoe:
Just gave my phone to a Bell Store. Got a Motorola Dext as a loaner :( At least it works
[Galaxy S I9000 General] 106ja:
Bell store in Alexis Nihon center (Atwater Metro station). Good luck! I waited for mine full 5 weeks And three days.
[Galaxy S I9000 General] got_milk:
Or the Toronto area? Just in case I'm in need, I'd definitely try that.
[Galaxy S I9000 General] nemethb:
Lol, I'm calling Samsung and one of the menus I get is, "For all Galaxy S phones, press 1...", they need to single us out because they know they're product is shotty.
[Galaxy S I9000 General] Jsick:
I'm with Sasktel and I used Kies registry patch to upgrade to JK4 and, like most of you, my phone just died. Will there be any issues with me returning the phone because I forced the upgrade? I assume because the SD card is dead, they will have no idea why it bit the dust, but just making sure they do not put the blame on me.
[Galaxy S I9000 General] cytherean:
Just tell them you upgraded through Kies (leave out the registry patch). I think they are seeing so many of these that they will just stop asking questions. If you look at the chart above about 50% are crashing.
[Galaxy S I9000 General] got_milk:
"Thank you for calling Samsung. We're sorry to hear about your recent failure of your Galaxy S phone. Please take it to an authorized retailer who will send your phone out for repair for you. Have a great day!"

Am I close?
[Galaxy S I9000 General] nemethb:
Nah. I was sure I called the Canadian line but apparently not. I got some American that was VERY surprised I was from Canada and was "unable" to tell me where a service centre was (that was my entire reason for calling). I'm just going call again tomorrow and see if one is close to Ottawa, otherwise I'm stopping in Montreal on my way to NB for Christmas.

Edit: If they're open the 23rd and the 29th (the days I'm planning on going to and from NB) I'd be happy to get other peoples phones repaired as well. Just send me a PM if you're interested.
[Galaxy S I9000 General] Jsick:
Only problem is Sasktel has no officialy released the JK4 yet so there is no legit way for me to upgrade.
[Galaxy S I9000 General] got_milk:
Not so: http://phandroid.com/2010/12/10/vir...in-bell-in-froyo-update-for-samsung-galaxy-s/
[Galaxy S I9000 General] Jsick:
Yeah, I saw that, but it was incorrect:

From Sasktel twitter:

@SaskTel

SaskTel

Please note that SaskTel did not announce availability of Froyo for SaskTel devices. We will let you know when it's available. ^AT

Dec 10

@brahmneufeld the upgrade is not yet available for SaskTel users. We're testing now and will keep you posted. ^KB

10 Dec via Radian6 Favorite Retweet Reply

Samsung announced today froyo is available for SaskTel but I don't believe it works. We're looking into it and will keep you posted ^KB

10 Dec via Radian6 Favorite Retweet Reply
[Galaxy S I9000 General] got_milk:
Oh. Well then, nice work as always, Samsung.
[Galaxy S I9000 General] Jsick:
Haha, I'm not thinking it will be an issue anyways. Can they actually tell that I forced an upgrade to 2.2?
[Galaxy S I9000 General] got_milk:
Nah, and they probably wouldn't even care.
[Galaxy S I9000 General] jeremie1974:
Mind just crashed also, i installed froyo 4 days ago. I'm at that Samsung shop tomorow moring, in Montreal. I work 5 min from there. They better fix that *snip* fast or I'll *snip* blow up.:mad::mad:

Bell will get a load *snip* tomorrow morning on the phone also, I have enoungh of them. :mad::mad::mad:This is my fist and last samsung product at all. I was divided between iphone 4 and galaxy s, guest what I chose the wrong one.:mad::mad::mad:

Jeremie

MOD EDIT: unacceptable language edited out. Please refrain from this in the future
[Galaxy S I9000 General] rickjames22:
Two quick quesitons:

1. What is FileSearcherforKiesFix.exe exactly and what does it do? Because when I google it, I don't get a description of it.

2. What is the Voodoo lagfix?:)

Thank you,

Rick
[Galaxy S I9000 General] hotdoggie:
I guess the call to Samsung didn't workout? ... sorry, I just couldn't resist.
[Galaxy S I9000 General] evil-doer:
i didnt end up calling. thought id try bell first.
[Galaxy S I9000 General] arianR10:
What causes some Bell Galaxy S phones to function perfectly and others to function dysfunctionally I do not know. I personally have flashed at least one different firmware/ROM every other day and my SD-card has not been corrupted. (Knock on wood everyone...)

I am currently on JPU Froyo 2.2.1 and I am loving it. I will not hesitate to flash any beta Gingerbread firmwares either.

I advise alot of you Bell GT-i9000M owners to be open to flashing European firmwares.. please do not hesitate..I known you'll enjoy the experience. ;);)

Long Live Android:D:D
[Galaxy S I9000 General] thequinox:
I just updated yesterday, and so far so good. Had the MTP error and had to wipe my internal storage and factory reset, but the upgrade went smooth and it seems to be running all right :)
[Galaxy S I9000 General] Singhman:
Is this a sign of the endtimes?

today, i plugged my phone in and put on a mp3 track to listen to...after about 20 seconds, the phone vibrated, and then a few more really fast vibrations, and then the mp3 turned off. I tried to turn on screen, but it was just black. I started pushing buttons randomly and then the pre-home screen came on (where it says sweep screen to unlock),and it said "no service", and started doing the 'scanning media' stuff... It basically sort of "re-started" the phone, but without the the samsung logo screens.

is this a sign that my phones about to go bye bye? I can't stand this phone...keep trying to love it, but it always lets me down. (its like having a really hot girlfriend who keeps letting you down, has mood swings, and treats you like crap, but you stay with her because shes sooo hot!)
[Galaxy S I9000 General] galaxyluv:
Exactly same thing....mine just crashed after 3-4 days of Froyo!...Bell and Samsung better do something about this! This is just unbelievable!
[Galaxy S I9000 General] Singhman:
one more thing...for those who had their internal sd cards replaced...did the problem happen again after a while? If Samsung is just putting the same sd cards in again, the problem will most likely happen again (and probably after warranty expires)...I think we really need to do something about this problem (take action against Bell)
[Galaxy S I9000 General] Singhman:
We should ALL send emails to the higher ups at Bell, and also send links to this poll which shows more than 50% of internal sds failed (and thats just the people on the forums... who knows how many more VICTIMS are out there). We should also find out what Bell/samsung is doing to fix it (are they putting in new non-faulty cards, or just shoving a new pos card in there to shut us up for a little while?)

We should also let them be aware that a few websites have already reported the issue with bell phones, and that its just a matter of time before the flood gates open on this.
[Galaxy S I9000 General] cytherean:
Bell Customer complaint

Hi All,

Like most of you I'm wondering what will happen to my phone, will Samsung just try to "fix" it with more defective parts or just replace it with a new one. Due to the overall size of the problem, I'm terribly afraid that I'll wait the 4 weeks or so to get my phone back only to have it fail again and be without it for another 4 weeks.

I'm going to try and contact Bell today and see what the customer service says, however for those of you that have the time and balls.

Under the "How to escalate a complaint on the Bell website, complaints can be "escalated" to James Myers, Senior Vice President of Customer Service at myers.james@bell.ca

If anyone contacts him please post the link to the forum so he can see what is going on and let us know that it he has been contacted and what the response is.
[Galaxy S I9000 General] evil-doer:
i dont think they are replacing anything. they are doing a low level format or something as far as i know. meaning itll just die again in the future.
[Galaxy S I9000 General] frandromeda:
I'm pretty sure they ARE replacing parts. If I check the status of my phone online, I see:

Parts required to repair phone are backordered. Delivery of parts expected on 20101221 .

Seems pretty clear that something is being replaced. There are many reports on these forums of people getting entirely new motherboards after an internal sd failure.
[Galaxy S I9000 General] jeremie1974:
I justed dropped my phone at the samsung repair shop in montreal. It looks like they are not aware of the situation, or they are playing dumb. They gonna get back to me later today to tell me if it's software of hardware. What a cheap, non professionnal compagny.
[Galaxy S I9000 General] robinsonj:
Bell Vibrant but running on Rogers network

Just thought I would share.

Like some others I've seen posting here I bought the Bell version of the Galaxy S, then unlocked it to run on my Rogers account...

It seems to run fine, I had rooted it initially, and had no problems, but did find I needed to use the App Killer a couple times per day to kill off apps that were not reported in the task manager.

I do not like the Kies application... (I use MyPhoneExplorer for synch of Outlook... works better and faster) I do have it installed and keep it at the most current revision just in case I need it, and last time I checked (Dec. 10th... go figure) it upgraded my firmware to Froyo (jk4)... I was quite pleased... until I discovered that it had re-rooted me and the tools I had used to root it before didn't work... and it had re-installed all the useless Bell software.

I used SuperOneClick the next day and was able to root successfully. Uninstalled then re-installed Titanuim (to remove the Bell Apps) and SGS ('cause it has some nice enhancements)

I will offer one tip to people who seem to be having trouble post upgrade... the boot up of the phone takes MUCH longer post froyo... I was almost convinced that I had bricked mine, but decided to go have a coffee before removing the battery or hitting the power key... Glad I did... froyo is considerably faster, has a better memory scavenger, lets you move apps to external card, and a few other nice enhancements like wifi tethering and hotspots. I've since installed the lag fix and have not once hit a keyboard key and NOT received instant feedback... the text editing is also much improved...

Assume the upgrade is going to eat an hour or so of your time. Assume it will take 2 or 3 attempts to re-root (don't forget to unmount your external memory... that was where I initially failed) Also note that the memory scan of both the internal and external SD cards takes quite a while after boot... trying to do anything before it's complete makes it seem hung or buggy... just hang tight until it's finished.

AFTER being patient through the first reboot after flashing, and AFTER being patient rooting it and rebooting again, and AFTER you've moved your installed apps to SD, and AFTER you've used something like Titanuim to remove the apps you don't want, do one more reboot and there's a good chance your phone will once again seem fast and fun... I have a strong feeling that several of the reported "failures" here are people thinking that the upgrade was finished and rebooting or removing the battery while it was still working... and don't forget to unmount the SD before starting...
[Galaxy S I9000 General] frandromeda:
Keep us posted! I'm really curious what they will tell you...
[Galaxy S I9000 General] robinsonj:
jk4 upgrade (Bell Vibrant running on Rogers network)

Just thought I would share.

Like some others I've seen posting here I bought the Bell version of the Galaxy S, then unlocked it to run on my Rogers account...

It seems to run fine, I had rooted it initially, and had no problems, but did find I needed to use the App Killer a couple times per day to kill off apps that were not reported in the task manager.

I do not like the Kies application... (I use MyPhoneExplorer for synch of Outlook... works better and faster) I do have it installed and keep it at the most current revision just in case I need it, and last time I checked (Dec. 10th... go figure) it upgraded my firmware to Froyo (jk4)... I was quite pleased... until I discovered that it had re-rooted me and the tools I had used to root it before didn't work... and it had re-installed all the useless Bell software.

I used SuperOneClick the next day and was able to root successfully. Uninstalled then re-installed Titanuim (to remove the Bell Apps) and SGS ('cause it has some nice enhancements)

I will offer one tip to people who seem to be having trouble post upgrade... the boot up of the phone takes MUCH longer post froyo... I was almost convinced that I had bricked mine, but decided to go have a coffee before removing the battery or hitting the power key... Glad I did... froyo is considerably faster, has a better memory scavenger, lets you move apps to external card, and a few other nice enhancements like wifi tethering and hotspots. I've since installed the lag fix and have not once hit a keyboard key and NOT received instant feedback... the text editing is also much improved...

Assume the upgrade is going to eat an hour or so of your time. Assume it will take 2 or 3 attempts to re-root (don't forget to unmount your external memory... that was where I initially failed) Also note that the memory scan of both the internal and external SD cards takes quite a while after boot... trying to do anything before it's complete makes it seem hung or buggy... just hang tight until it's finished.

AFTER being patient through the first reboot after flashing, and AFTER being patient rooting it and rebooting again, and AFTER you've moved your installed apps to SD, and AFTER you've used something like Titanuim to remove the apps you don't want, do one more reboot and there's a good chance your phone will once again seem fast and fun... I have a strong feeling that several of the reported "failures" here are people thinking that the upgrade was finished and rebooting or removing the battery while it was still working... and don't forget to unmount the SD before starting...
[Galaxy S I9000 General] bossman74:
Add me to the Brick Club...

E: can't mount /dev/block/mmcblkOp1 (I/O Error)

E: Copy_dbdata_media:can't mount SDCARD:

I was on JH2, and flashed JK4 through kies last week.

I'm going to the Bell store this afternoon, where I bought it in august, and I'll try to get it replaced.
[Galaxy S I9000 General] bestbeancounter:
If the phone was bought privately, then there's nothing you can do to get it repaired right?
[Galaxy S I9000 General] MaestroSeven:
Please keep us updated and tell us if you are successful in getting it replaced. I sent my phone in for repair yesterday and was only able to get an original Galaxy i think it is a 5700 or something like that. It is terrible. I want a new phone as a replacement seeing as this is a wide spread issue and obviously a recall should be instituted! Not a repair job and be without my phone for 8 weeks or more!
[Galaxy S I9000 General] evil-doer:
well thats good news then.

someone earlier was saying that they "reset" the phone. that doesn't sound like replacing hardware
[Galaxy S I9000 General] evil-doer:
they require the receipt from where you bought it and specifically look for the imei code to match to the phone
[Galaxy S I9000 General] bestbeancounter:
lovely.. so that means I'm screwed then. Looks like I'll be getting the Desire Z because I'm done with Samsung Mobile products for awhile.
[Galaxy S I9000 General] xxgg:
For those of you that have/is using Montreal Service location at Montreal,

Please do keep us updated with your status.

And let us know what type of servicing was done to the phone to repair it.

Thanks.
[Galaxy S I9000 General] cytherean:
I spoke to the MTL service center and the receptionist was well aware of the problem. I asked what they are doing about it and she mentioned that depending on the problem they will do a software upgrade/reset or change the motherboard. Again depending on the situation, Samsung may replace the phone.

I'll keep you posted.
[Galaxy S I9000 General] Kewjoe:
Everyone should be posting on the Samsung Canada facebook page. I only see a handful of people complaining about dead phones. It should be dozens and dozens of people making the issue very clear to them.
[Galaxy S I9000 General] bobola:
So basically people without receipt are screwed?

Great $450 down the drain
[Galaxy S I9000 General] jpaik:
Post there if you think it will help, but companies like Samsung and Bell know precisely when they need to deal with an issue and when they don't. There is a tipping-point, and it hasn't even been dented yet. We think Facebook is social media, Samung knows Facebook is for marketing. Period.

A strategy with a better outcome would be to get the story out to the mainstream media, like the Globe and Mail site, etc. That's publicity that Bell and Samsung don't want.
[Galaxy S I9000 General] bossman74:
No luck for a replacement, they are sending it for repairs, and gave me a cheap busted up Sanyo flip phone loner. They said to expect a 3-4 weeks turn-around.

They mentioned it was the 5th one since last Friday that customers returned with the same symptoms. And that's in a small store in Trois-Rivieres.

I hope they replace the motherboard, and don't just do a firmware flash.
[Galaxy S I9000 General] evil-doer:
possibly screwed for a FREE repair. theres always ways to get it repaired for money.

call up samsung and demand they fix it. they are the ones offering the 1 year warranty.
[Galaxy S I9000 General] fast1fred:
Although they may replace the motherboard, I'm not getting my hopes up that it's a good fix. There are posts here with people who have sent their phones to be repaired, only to get it back and break again with the exact same symptoms.
[Galaxy S I9000 General] johnnyboy1:
I got a question, Just installed 2.2 yesterday whats my action plan? Should I down grade? what should I do?

Its working super fast right now but i dont want to get killed, called bell store in my area they said they ran out of replacement phones because 4 people came in today with the problem and tons more before

please tell me what action I should take

It just seems that this phone was doomed from the first day it was out, GPS, wifi, and lag problems....Step up samsung
[Galaxy S I9000 General] tykszeto:
I'm in the same boat, I just upgraded Sunday night...

I had some problems initially, especially an extremely long initial boot up (stuck on the animated 'S' logo for easily 10 mins)... then after, everything seemed extremely slow, even opening the application loader.

Things smoothed out after a while, I don't know if it was OS loading to memory or whatever, and everything is functioning properly at the moment...

But seeing how everyone's phones die after a few days, I'm kind of worried about keeping Froyo on my phone...
[Galaxy S I9000 General] bentonius:
Hey guys,

Just joined up because I didn't seem to be gaining a lot of traction over on android forums, people post in both the galaxy s and vibrant areas. Anyways, mine died about 2 hours after the upgrade, took in the next day and got the last loaner (a :mad:ing Galaxy POS) but anyways, I'll be hanging aroud to see what's going on with this. Next week I'm going to be phoning in to change a couple things on my plan, so I'll let them know what I think when I have the time.
[Galaxy S I9000 General] groaner:
I was just informed today that the parts for my 2 broken SGS's have been backed up since November 11th.

tell you someting? if they ran out of parts and have been backed up that much it sounds like there may be a problem. lol
[Galaxy S I9000 General] Samdroid_G_S:
You should leave it and continue using the phone and hope nothing goes wrong. Downgrading to 2.1 is not going to save you if your SD is bad it's gonna fail no matter what firmware your on.
[Galaxy S I9000 General] dragon74lee:
I am on my 8th Vibrant in Canada with Bell today. (i bought it on the release date, so for 4 months have gone thru one every 2 weeks pretty much. One lasted only 4 days!!!!!)

The first 6 were on 2.1 and the 7th with 2.2. The 2.2 lasted 5 days.

I talked with Bell tech support and they say they are aware of the issues and if you are not having any issues to NOT upgrade to 2.2! But if you are having issues to upgrade to 2.2....this doesn't really make sense to me.

I bought mine from Bestbuy and have never bought a warranty plan but did for this phone. Thank god! Otherwise i would have to wait like most 4-6 weeks for a replacement that will do exactly the same thing, brick!
[Galaxy S I9000 General] scouzer:
Wow. I thought going onto my 5th SGS was bad. Props.
[Galaxy S I9000 General] cytherean:
Montreal Service Center

I spoke to the MTL service center and the receptionist was well aware of the problem. She mentioned that Samsung is aware of the problem and has advised the service centers.

I asked if it was a Bell issue or a Samsung issue and her response was that it was a Samsung issue due to the software/coding, nothing specific.

Depending on the problem they will:

1) Do a software update/reset

OR

2) If it is an issue with the SDcard then the will have to replace the mainboard – the Montreal shop does not have any of the mainboards in stock and she was unable to say when they are coming in.

Asked if they will load 2.2 onto the phone was a "NO", due to the software/coding issue.

Again depending on the situation, Samsung may replace the phone, this however didn't sound likely.

I will be calling again tomorrow to see what the status of my phone is.

I'll keep you posted.