yashsingh1/xdaforums huggingface dataset:
[myTouch 4G General] tinhmuonkiep:
It is maybe because you did not tell them that you got the phone over 1 month?

I bought the refurbished on Craiglist yesterday $325 just like new, bad screen version. I called 611 today (Thursday) to technical support. The nice lady asked all account informations and my device was not found in system because... it need 1 - 3 days for the IMEI to update in the system. I told her that I bought the phone over a month ago at a local Tmo store but I did not use the phone right away because I need time to transfer the contact list ...blah blah... Also, I will be on a cruise this weekend and there is only 2 days left....

Finally, she said she can not do anything untill the system got my IMEI which should be avail. tomorrow morning (they also got my IMEI manually already) and they will call me back to confirm and get me an overnight replacement which should arrive before 2PM Saturday at no charge. However, she will not be the one who will call me tomorrow because it is her off day, a supervisor will take over this case and call me to process this. I hope everything will be ok, however, even if I receive a replacement, I thing it is a big chance that I will get another refurbished version that have the old bad screen. She refuse to make a note for me to process this replacement at local store because this phone was bought over 30 days so the store can not take care of this...
[myTouch 4G General] Phateless:
With all due respect I'm a little bothered by your constant references to religion. I'm Jewish, not that that matters, but I find it creepy and offensive when others try to push their own "God" on me.

I know you're drinking the Kool Aid and all, but enjoy it on your own and please don't force it on me.

Thanks.

WiFi is enough to receive an OTA update. My old MT3G received one over WiFi no problem.
[myTouch 4G General] Tortri:
I've been reading this forum to catch up with any problems with this phone as I just replaced my nexus one with it and found this post and was concerned. Now that I got the phone I realized something. The bad screen you guys refer to isn't bad as in broken/defective, its bad as in lower quality bad. The good lcds are probably using IPS panels and the bad ones are using TN panels. Don't get me wrong TN lcds are ugly as hell so I understand.

But so you guys know, i believe its not a defect, just the lower quality TN.

http://www.pchardwarehelp.com/guides/lcd-panel-types.php
[myTouch 4G General] Mrdaviso:
Look at the pictures and tell me its not a defect, you must work for t-mob or HTC bro. Lmmfao

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] iambryantho:
1st: bad display camera not center

2nd: bad display, center camera

3rd: bad display, camera not center

4th: bad display center camera

all made in taiwan and they are shipped from texas, fort worth. black phone. any tips how i can get the good one? im getting tired of calling them and exchanging. how many times can i exchange this phone?
[myTouch 4G General] Mrdaviso:
Pray....... Lmao that's been mentioned...... No, I'm joking. You can't really do anything unless you go to a store to exchange. Request chinese made its not a guarantee but your odds increase.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] iambryantho:
i brought it at radioshack and its over my 30 days. would the tmobile store let me exchange it?
[myTouch 4G General] Mrdaviso:
Probably not, your doing the best you can. T-mob may stop replacing it, but your still covered for a year through HTC.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] HyperNode:
LOL tell me if returning the device for these reasons are crazy.

1: FFC is not fully centered as its little tilted on the right side.

2: Singe dust on the screen on top right side.

Device is 2days old :| 12more days left.
[myTouch 4G General] sunsean:
Lol - that was my reaction to the preaching, too...thought about saying something, but I guess I'm just a passivist...or too lazy :p And I'm jewish too - all this hope-talk is too much for me, I'm used to feeling guilty about everything.

All in good fun of course - but in all truth, I'm going in to a TMO store for my exchange later today and really *HOPE* I get a good unit! My guilt-o-meter is gonna run through the roof if I give up my current Angry Birds progress for another bad screen!
[myTouch 4G General] Tortri:
http://www.cameralabs.com/forum/viewtopic.php?t=8033&sid=d9a4090360d5bfaac6e2cd8a8e73ae1c

Thats just one quick google example. Know your stuff before you make false claims.

"Lmmfao"
[myTouch 4G General] Mrdaviso:
Visionary temproot and su will let you run titanium backup to save your angry birds. ;)

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] Mrdaviso:
Ok what am I supposed to see.

False claim? Explain?

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] sunsean:
Yeah, I know...I was rooted and tweaked my MT3G backwards and forwards, and call me simple, but I'm enjoying just using the MT4G stock, as it does all the things I had to root the 3G for right out of the box. I like Sense, so that's not an issue for me. I'm sure I'll start tinkering with it several months from now, when I start to get bored with it, but for now I'm not messing with it. Plus, even if I wanted to do a quick root/unroot, I'm @ work now and am exchanging it on my lunch break, so no time :(

Oh well, not a biggie. Thx for the tip though!
[myTouch 4G General] Ewout_vB:
That the Sharp panel might be a TN type LCD panel while the Sony might be an IPS or VA LCD panel. http://en.wikipedia.org/wiki/Lcd#Active_matrix_technologies

Not sure if it's true but it seems to match the LCDs. It kind of reminds me of the 2007FP Dell monitors which came with IPS and TN panels.
[myTouch 4G General] Phateless:
This would support my theory that the phone was originally spec'd for the Sharp panel and the Sonys were part of an emergency add-on order midway through the manufacturing run.

That would suck.
[myTouch 4G General] Mrdaviso:
I'm thinking its the other way around..... This phone prior to release was called the mytouch HD. Would you call your bad screen HD? I wouldn't.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] Phateless:
I totally agree with you but for the fact that we've seen way more "bad" screens than good screens which means they used a lot more of those. Make sense?
[myTouch 4G General] Ewout_vB:
Hopefully we'll figure it out by collection S/N & P/N
[myTouch 4G General] Mrdaviso:
It is possible they pulled the good ones too. Or they were the first lot, t-mobile employees, testers, celebrities, congressman and so on, the post on this issue on t-mobiles forums is dated just 3 days after release...... Hmmmmm lots to think about

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] Tortri:
Do I have to hold you hand while crossing the street? Google button broken again?

edit:

Thank you Ewout_vB!
[myTouch 4G General] Mrdaviso:
Blow me, you should have got my point by now. Unlike you Im not employee so I didnt get mine first. :(

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] Tortri:
http://en.wikipedia.org/wiki/TFT_LCD

http://www.htc.com/us/products/t-mobile-mytouch-4g?view=1-1&sort=0#tech-specs

http://www.google.com/search?q=ips+...urce=og&sa=N&hl=en&tab=wv&fp=9bb891c3868c87d6

(edit: 3rd link)
[myTouch 4G General] Mrdaviso:
Its in my signature, Temproot is just that temporary it goes away on reboot. Nothing left behind.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] Mrdaviso:
Here I found this with google.....I think the logical mind can see where I am coming from....... Clearly a SO display if you ask me.....

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP
[myTouch 4G General] Phateless:
That ad mentions HD Screen Share more than HD quality on the device itself. Again, I agree with you, based on their marketing the phone should favor the higher quality screens.

All I'm saying is that out in the world we've seen a lot more SH screens than SO sreens, which leads me to believe that they intended to use the SH screen for cost-cutting and used some SO screens when they ran out of SHs.

Make sense?

Again, this is all conjecture so none of us really know the answer, least of all me, I'm just trying to explain my theory.
[myTouch 4G General] Mrdaviso:
Yes but most of us wanted the phone based of this leaked t-mobile ad and others. The screens they show on all ads resemble the so screen not sh. I want this government to stand up for consumers not corporations. I'm sorry Dell got away with it, they shouldn't have.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] Mrdaviso:
Not to mention Dell is known for screwing consumers..... Remember the gx-270 with bad caps. Or the recently supplied laptops with spyware..... I don't think HTC WANTS TO BE IN THAT CLASS.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] chrisjs81:
If you tilt the phone at the angle it's shown on the box the screen starts to wash out. (Only a little though.) No one is saying there's a manufacturing defect in the SH screen, we're saying it's an inferior part that was used in some of the MT4Gs.
[myTouch 4G General] bobsbbq:
First of all good morning to all of you. There have been some interesting discussion going on bringing up some good points.

First can I ask that you not attack each other this is a important thread and we don't want it getting closed. Let's all learn from each other. There are so many theories it would make your head spin.

I have to admit there is some convincing theory with regards different LCD Panel type. Definitely worth further investigation. I just wonder if we can find anything in the serial number related to the LCD type?

The iphone 3 vs 4 was a good example. This would support the HTC Response in a way to a user in a email stating they were aware of the issue and it was a problem with the coating on some the LCD's. They did not say how they would handle it though. I'll have to dig up the post with the email in it again.

The bottom line is the further along we go, we are getting more answers and hopefully getting closer to tell which is going to be good or bad before opening a box. At least I hope.

Thank you all for your contributions.
[myTouch 4G General] Mrdaviso:
I made a accurate ad for the MT4G...

here is the original

ACCURATE Ad for SH SCREEN

LoL this is awesome on the xda app you can switch from pic to pic and see the difference. And I swear on my mothers life the screens do differ this much.
[myTouch 4G General] bobsbbq:
Well the million dollar question will be which one of the LCD's was supposed to be in the MT4G from the beginning? These big company's have tons of protection in these situations. I doubt they could be held liable in this instance. But hopefully they will realize the impact and recognize the potential loss of customers if they don't handle it properly.

If this were to hit main steam media like FOX news were millions of user viewed this thread and the videos on youtube. There would be a major panic by both t-Mobile and HTC. In defense they will likely claim the sharp LCD is not inferior and meets the expected specifications. But what would happened is all the new consumers or those in their remorse period would be returning their devices, sending a sh*t load of devices back.
[myTouch 4G General] greenstuffs:
I've had 3 MT4G they were all SO screens not a problem here.
[myTouch 4G General] Mrdaviso:
LOL, I had two bad ones and just because I got a good one doesn't mean I am going away.....Like others have. I am here to fight for the rest of you with bad screens.
[myTouch 4G General] roodney:
Bad screen

Well I didn't have a good experience going into the retail store. I am 2 days over the 14 day return policy and I told them about the screen issue and the manager would not override the return. I called customer 800 number not 611 and spoke to an English speaking rep (no over seas) and she explained to me that they are aware of the issues and that they know of HTC having 2 different manufacturers for the phone. She ordered a replacement phone but is refurbished. So I paid retail prize for my MT4G and 18 days later I am being sent a refurbish phone. I am beyond mad with t-mobile. This is my last year with them. I want to just crush my phone to pieces!!!!

--------------------------------------------------------------------------------
[myTouch 4G General] bobsbbq:
There are no refurbished units being sent out at this point. At least that is what T-Mobile and HTC are claiming. The device is just too new. They have brand new units packaged without battery cover, SIM, Battery, etc just for returns. There have been many people getting good screens from warranty replacements. Just look at my other poll. In the last 15 day china had no bad ones. Taiwan's did
[myTouch 4G General] Mrdaviso:
Updated my signature with a cute little photo and a link to your thread here Bob. ;) Feel free to use my pic guys...... lol
[myTouch 4G General] sunsean:
I'm a happy camper! Just got back to work from the TMO store. Did an exchange for another black (same color), and it's a good one! I could tell the difference right away just by looking at the screen, and just did the terminal test and it's a panel=2, so rock on! I asked for a made-in-China box, got one, and sure enough it's a keeper :D

While the 'bad' screen wasn't terrible or unusable, the difference really is palpable. Very glad I made the trade! Thanks to all you fellow MT4G peeps for the info and support.
[myTouch 4G General] Mrdaviso:
Is my signature pic accurate? It was for my phones.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] bobsbbq:
Very glad for you. When you have a chance post the first 7 digits of your serial number and other information in the other thread for helping us find a pattern. Also vote in the poll.
[myTouch 4G General] bobsbbq:
Yes it looks good are these real or did you photoshop one of them?
[myTouch 4G General] Mrdaviso:
They are photoshopped. I should have made that clear, its from the ads I posted a page back just cropped.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] sunsean:
Accurate in its representation of the difference in appearance? Yeah, I'd say so. The 'good' one really is dramatically richer.
[myTouch 4G General] Mrdaviso:
Yes that's what I meant TY, glad you got the good one!

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] Dataman100:
Wow! I don't think I've ever been more misinterpreted. The LAST thing I was trying to do was "preach"! What I WAS trying to do (obviously unsuccessfully) was take a good-natured poke at the previous poster who suggested that the only way to gaurantee getting a good screen was to pray for it. I didn't REALLY pray. I'm about the most non-religious person you'll probably ever meet. If there's anyone who's not "drinking the Kool aid", it's me. I was trying to be funny. I thought my winking-smiley-face might have indicated that. Obviously, I should stick to my day job.

The funniest part is, I'M JEWISH TOO! Now I really feel guilty! ;)

Dave (named after that King guy...)

P.S. Sorry for hijacking the thread...oh no, more guilt....
[myTouch 4G General] Phateless:
I just received a replacement by mail with the good screen and WOW, I can tell the difference! But it has the CLICKING at the bottom of the phone. Gah!

China

GOOD SCREEN - verified via Terminal Emulator - panel type 2

2.2.1

everything good except clicking at bottom.

ARGH!

Called T-mobile and they're sending another one, let's hope all is well this time.
[myTouch 4G General] Phateless:
lol, my bad! Next time I'll make sure I check screen names before assuming it was the same guy. :p

A belated Shana Tova and happy Chanukkah!
[myTouch 4G General] Mrdaviso:
Mine clicks a little too but that was the least of my worries, glad you got it!

EDIT* See Im not extremely picky.....
[myTouch 4G General] Mrdaviso:
LMAO I was the pray comment, I believe. I too was having fun and I am no where near religious...... See I start stuff without even knowing it......Sorry
[myTouch 4G General] stratax:
alright i will call them today or tomorrow. yeah i have a prepaid account. i didnt understand the social part though.. lol. im glad i went on this thread cause i wouldnt have known that my screen was bad, i just thought it was supposed to be this way. when i held it side by side to my mytouch slide the colors on the slide even seemed a bit better xD
[myTouch 4G General] stratax:
Okay i just got off the phone with a rep and she said i can get it replaced. i have to go to a tmobile store and the closest one is about 70 miles lol. i wish i could get a different color oh well im just happy i can get it replaced :)

Thank you guys for your help. now i have to nand and unroot yay

edit: nvm called tmobile stores and they dont do warrenty replacements. so i have to wait till monday to call back and give them a voice ticket and i have to ship my phone to them then they will replace it since im on prepaid. so i have to use a piece of sh*t phone untill then.
[myTouch 4G General] bobsbbq:
I had one brand new one that the bezel clicks directly under the trackpad. You might have seen the video I did. Well if push was to come to shove the right person with the knowledge could probably fix it. If you knew how to take the bezel off without damaging it you could look to see the problem. And possible put something in there to stop the clicking sound. But you should not have to do this.
[myTouch 4G General] HyperNode:
Here is the real question how many of you have a perfect FFC?
[myTouch 4G General] Mrdaviso:
I think the real question to your question is "Do we all hold are phones exactly the SAME?"

NO

I know some are way off but I think some people are getting rather picky.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] HyperNode:
Well you got me on that one lol but I am a neat freak I mean if I paid $450 ($487) for this device direct I expect it to be perfect. ATM the camera I can see its little tilted on the right side which is not centered so IDK wtf they installed it. I just want to know if anyone has perfect centered FFC.
[myTouch 4G General] roodney:
Replacement is bad screen

I had bought my phone 18 days ago and came across this post. I had the bad screen and I called TMobile and told them about this issue and they gladly replaced it. I just got my phone today. It came from Texas made in Taiwan color black bad screen again ffc centered. :(
[myTouch 4G General] Mrdaviso:
If looking in the whole its up and left of center but the picture seems good to me, my first phone was closer to center but not perfect.

Both phones seemed to be aimed the same, just off center.

Sent from my HTC Glacier on my beautiful SO screen with the XDA APP :D
[myTouch 4G General] sunsean:
LOL - sorry dude. Didn't mean to bash at all, the meaning gets lost in translation sometimes with text. L'chaim :cool: (they should make an emoticon with a yarmulke!)
[myTouch 4G General] bobsbbq:
Not many, but there is a difference in being off center in the hole and being off center where you have to hold your device tilted at a angle to get you face in the screen on video chat. The later is the one which make a big difference to some. I don't really care if the FFC is off a little in the hole as long as it works good. The screen is another thing though. It is the main part of your device.
[myTouch 4G General] roodney:
JUst got of the phone with T-Mobile. I am sending the replacement phone back and they will send another. FYI they send me a bad refurbished phone. The besel was not flushed the ffc was offcentered and the screen had a pinksih tint in the whites areas. THis is very upseting. I feel like i just gave away $400.
[myTouch 4G General] VibrantOwnr:
just exchanged my device for the second time...i had a good screen but it had a dead pixel....they exchanged no questions asked...even gave me free internet for a month.

maybe they realized the problem....??
[myTouch 4G General] Randy.Reid101:
Just got my first replacement from Taiwan and bad screen! :( going to try it again. Goodness man I hope I wont have to try this 5-6 times I don't have the patients
[myTouch 4G General] ArcticWolf91:
Same here dude. Already got one replacement and it was a bad one. Just ordered another one and I really hope this is the right one because I can't imagine having to order and replace it like 5 times!
[myTouch 4G General] sunsean:
I noticed something weird when going into the market. On my old bad screen phone, the market had a different/newer interface, now on my new good screen phone, the market is looking more like it used to on my old mt3g. Any idea why they're different? They're both 2.2.1...
[myTouch 4G General] Randy.Reid101:
When did you order your second one? I ordered mine today 3 day shipping so I'm hoping by Wednesday it will be here.
[myTouch 4G General] Mrdaviso:
Search for market 2.2.7 its just not updated yet.
[myTouch 4G General] cthulion:
I agree 300%!!! I finally got a good screen, but other problems came along. Its taking me an average of 1 hour to get to speak with a representative...this phone is not worth the waste of my time.
[myTouch 4G General] ArcticWolf91:
Today as well. It sucks that the weekend interrupts the shipping schedule doesnt it? :D
[myTouch 4G General] Mrdaviso:
Whosdaman.... Youdaman do your thing please.

Please leave this thread alone, if you have screen issues I would love to hear it if not there is a General forum for Android where your comments if cleaned up, might be appropriate.
[myTouch 4G General] bobsbbq:
Ok this is my last and final warning to all of you. Knock it off now. This is my thread and I will not stand for this. No I'm not a moderator but I do take care of my threads and when they stray or trouble starts then I act accordingly.

HyperNode just let it go. There is no sense trying to argue your opinion of Android in this thread. I know many long time linux developers that feel just like you. Actually there is some things coming down the pipe with regards to GNU licesing etc.

But please it could make for a good discussion I'm sure but please open a new thread to due it in. This is off topic and does not belong here.

As to the others Stratax the same goes just let it go or if there is a thread open on this topic continue in that thread not here.

Thank you for being mature and understanding.
[myTouch 4G General] Whosdaman:
Can I say cleaned and infracted? Yes I can.

P.S. Please do not spam the thread with post like, "Reported"
[myTouch 4G General] Randy.Reid101:
Yeah its a real pain in the ass.
[myTouch 4G General] ArcticWolf91:
Well heres hoping that our replacements Wednesday have the good screen!
[myTouch 4G General] pdxmatts:
I do. It looks perfectly centered to me.
[myTouch 4G General] HyperNode:
Nice pdxmatts I wonder how many device is out with perfect FFC as most I do here is off center.
[myTouch 4G General] xFate:
I lucked out. Got the black version from Best Buy and it's the good screen according to system info in hboot. Thank god. I can't tell the difference really but I use minimum brightness so it doesn't really matter I suppose.