yashsingh1/xdaforums huggingface dataset:
[myTouch 4G General] bobsbbq:
Well it's hard to tell but it looks like it might be a good one. I would try to duplicate our settings like the downtown theme with the Sense digital clock brightness to auto etc. It might give a better comparison.
[myTouch 4G General] TmobileDash12:
Ooops. I uninstalled espresso and all those bloatware =X

any other suggestions?
[myTouch 4G General] bobsbbq:
Well try to open the market place and take pictures from abgles like we did . It seems the real test is the black on white clock digits or background.
[myTouch 4G General] TmobileDash12:
http://i53.tinypic.com/149b1vn.jpg

http://i56.tinypic.com/10iifiu.jpg

http://i56.tinypic.com/3169jpy.jpg

thanks for your help!

are these angles good?
[myTouch 4G General] bobsbbq:
From what I can tell it looks like the bad screen, the black lettering on the white background is what I see. Also taking a picture from looking straight above the device does not really help to see the difference. It would be good if you could download the digital clock weather widget and put it on. It would make for a better comparison.
[myTouch 4G General] Jayrod1980:
Yeah except me, 4th phone and it has the washed out as well. I love some things about this phone but I'm done with all the shipping. Tmo won't let me exchange in store because I got it through retentions.

Sucks but the display drives me nuts!
[myTouch 4G General] kgbkny:
I'm sorry to hear that. It's definitely some lousy luck.

As much as I love the MT4G, I would have gotten fed up after having to exchange 4 phones and would definitely move on to something else. Let us know what you think of Nexus S.
[myTouch 4G General] woldy2:
im gonna stop and try and get phone number 3...dang you paranoia and OCD...now that i know its there, its gonna drive me nuts until i get one thats good
[myTouch 4G General] zeno911:
Ohh man on my 5th return, I have seen more return labels and washed out screens then I wanted to view in one lifetime. I mean with all the money they are spending on overnighting another one, and the ground return label inside. You would think they would really have some one checking the screens out. But every time I call, I not longer have to give them the whole screen description, they simply say there sending out a replacement.

***All I want for Christmas is a unwashed screen***
[myTouch 4G General] TmobileDash12:
digital clock widget by who? there's a bunch in the market. free and paid.

sorry for your trouble
[myTouch 4G General] zeno911:
look at market logo, and also the google search widget, if the little mic icon faded its a busted piece.
[myTouch 4G General] daryllh:
I have a phone coming from T-Mo. I will post pics of the screen before I either ship the old one back or send the replacement back because it still sucks. haha.

My slight electronics OCD is dreading that I'll get a bad phone and will have to continue the return process a couple times OR I'll get a good screen but there will be dust and/or dead pixels.

In regards to that, I'm totally happy with keeping my orig phone to save with the turmoil of the repeated exchange issues.
[myTouch 4G General] bobsbbq:
I don't know. Another thing you can do is take a picture of the luancher apps, and from a angle looking from the bottom toward the top. And post those. with your theme it is hard to tell.
[myTouch 4G General] bobsbbq:
T-Mobile will ship it for free and include a prepaid return shipping label so what the trouble. Don't settle for less.
[myTouch 4G General] TmobileDash12:
Looks like I'm out of luck.

I think I do have a bad LCD.

http://i51.tinypic.com/20l003t.jpg

http://i53.tinypic.com/mr5nau.jpg

http://i54.tinypic.com/qxo0mr.jpg

http://i52.tinypic.com/169jfo8.jpg

Can I still get a replacement even if I've had the phone since it came out? =X

EDIT:

Bought it directly through a T-Mobile store in person through a contract extension.
[myTouch 4G General] zeno911:
Yes, and let me tell you they ship super fast. I posted this morning i was on my 5th, one better make that number 6. The warehouse guy brought me yet another eye sore. I think at this rate, i will have single handedly taken all of the washed phone off the market.
[myTouch 4G General] vw671:
Dude...that's really frustrating to say the least!
[myTouch 4G General] zeno911:
yes indeed it is , I have got to the point where setting up the email,and reinstalling the apps in pointless. I hope lucky number 7 is it. I wonder if they have a limit to how many times they can try to resolve the issue.
[myTouch 4G General] TmobileDash12:
Reinstalling apps literally takes a minute now with TitaniumBackup.

Who did you talk talk to to get another phone? And was it within your 14 days of remorse period?
[myTouch 4G General] OnE ShoT:
my first replacement phone had the washed out screen. Yesterday got my second and is also washed out!! Is there a limit on how many times you can exchange? this is getting really annoying....:mad:
[myTouch 4G General] Mexxicanbeauty:
Well I called CC and they told me that they don't have any known issues of the screen being washed out so they wont send me a replacement ...
[myTouch 4G General] zeno911:
call customer care, i bought mine from target.com because it was 66 dollars w new activation. I called in on like day 16 tmobile sent the 1st replacement after i told them NICELY what issues i was having. So today i got replacement number 6, i just called to let them know i got another bunk screen. They will no longer send me another replacement. I was told to go into the store show a manager my problem. Im going after work with my girlfriends good one in hand and my bad one. What i dont get is how can they switch the phones out in store if, the box i have has one imei or imie# and the phone is another. Its not my fault they sent ****ty screens out.
[myTouch 4G General] woldy2:
so i call cc and tried to get another replacement or note on my account so i can go to a store and not get hassled about wanting to get a replacement...no go...they would not let me replace it as they havent recognized it as a known issue...emailed the guy the link to the forum on the tmobile site, and he stated that their seems to be an issue, but since they havent recognized it, they wont send me a replacement....i would go to the tmobile store i went to last night, but the guy who helped me also had a bad screen so he didnt believe me.
[myTouch 4G General] zeno911:
well when I first called i got the same answer. It was not a know issue yet, but he said he would add it to the internal forums. They sent out many replacements. So many that when i called today they still didnt have the last 2 tracking numbers they sent me in their system yet. Just call and say it creeks or the ffc is off centered. The people i have been talking to thru 611 have been very nice and helpful.
[myTouch 4G General] vw671:
The biggest problem we have here folks is that T-mobile never at anytime time advertised that the MT4G has a "Super" LCD (*aka good viewing angles) as they did on the G2.

MT4G:

http://mytouch.t-mobile.com/mytouch-4g-features#/specs-and-manuals

G2:

http://g2.t-mobile.com/g2-specs

Just because they made a batch of MT4G phones with S-TFT does not force them to upgrade all MT4G phones to them. Legally T-mobile does not have to replace these phones. You are legally able to ask for a replacement or return the phone withing the 14-day (30-day for CA) grace period though. For all we know the next batch of MT4G phones produced will all have crappy screens.
[myTouch 4G General] daryllh:
Ahh! I get it now. That clears up a lot. Seriously.
[myTouch 4G General] zeno911:
Still does not make it right. Would you buy a HDTV if it has no way to view HD. Who would make 2 different screens on the same phone and try to pass them all off as "good". If i wanted a washed screen, i would of got a evo.
[myTouch 4G General] clamder:
i got the replacement, and this time, it's made in taiwan with the LCD-SO screen :D
[myTouch 4G General] NikolasM:
Unfortunately both mine and my wife's has the crap screen, one black, one plum. We paid a decent bit of change for these phones but are now out of the 14 day window. Grrr.
[myTouch 4G General] daryllh:
Per the previous post...is the washed screen considered stock? That seems to be the major issue.
[myTouch 4G General] bobsbbq:
I don't think there is anyone or any way to say what kind of display it is. Just because one has better viewing angles does not mean it is SLCD like in the G2. They could all be the same kind of display with too many to answer possible scenarios that could cause the difference between the two.

But unless T-Mobile comes out and makes a statement, which I doubt because it will do more harm than good they will just continue to replace them and refurbish the bad ones with the good displays.
[myTouch 4G General] bobsbbq:
No problem call Customer Service and ask for a replacement. Tell them you are not happy and direct them to this and a thread in their own forums. Or use any of the many other reasons for return, which many have FFC off center, creaking around the buttons, signal and network randomly goes out and just shows a x and doesn't come back on some times for 10 min or more, this has happened to me on one of mine and it seems to have a problem when switching between networks.
[myTouch 4G General] Mrdaviso:
That's pretty scandalous and it doesn't have a battery, battery cover, or sd. Not to mention the full price of the phone is not 250 its 399 that's what you WILL be charged. We don't need to screw it up for the honest people.
[myTouch 4G General] kgbkny:
The "good" display is definitely SLCD. The first thing I did was compare my replacement phone with a G2. They appear to be a perfect match.
[myTouch 4G General] vw671:
Yep I agree with that, a traditional screen with TN technology would not be physically capable of 160 degree viewing angles.
[myTouch 4G General] Mrdaviso:
Those who followed this phone prior to release saw a couple different names for this phone...did they catch the screens before??? First it was MyTouch HD, then just Mytouch and now its a MyTouch 4g

http://www.tmonews.com/wp-content/uploads/2010/09/Screen-shot-2010-09-12-at-5.17.49-PM.png.png

http://www.tmonews.com/wp-content/uploads/2010/10/mytouchHD_Spec.png

And our phones are no where near the demo models. And that is what I based my purchase off of.....How you gonna sell this phone with a game like Asphalt 5 which you have to view at different angles to play! I think VW might work for T-Mob
[myTouch 4G General] verve50:
I called yesterday morning and told customer service about the display problem, they knew nothing about it. After telling them how displeased I was they said they would ship me a brand new unit, 24 hours later it was at my door. I opened the box and it said made in Taiwan(I was Pissesd) when i turned it on the display was night and day compared to my original one. After rooting the device and checking the lcd version was LCD-S0-C2.It was definately worth it, like alot of other people it didnt bother me at first, but after seeing the new display i am happy as hell....
[myTouch 4G General] student.driver:
No kidding. I wish there was an app that would pull the LCD model number without having it rooted. Also, good call on the avatar. :D
[myTouch 4G General] woldy2:
i went from having good luck to bad luck...called yesterday, tech said i could exchange at a store, exchanged it with no problems...but i got a phone with a bad display, off center ffc, and it creaks...now when i try to call, the say they cant do anything, nothing official was said and to go back to the store...so tomorrow i go to the store and see what they say...but the display model im pretty sure had the bad display as well...so i have a feeling ima lose out on this one
[myTouch 4G General] Mexxicanbeauty:
Do I have the bad one?
[myTouch 4G General] zeno911:
Looks bad to me. Speaking from someone who is 6 trades deep. Ask them to check the internal forum for display issues. 2 times I was told my problem was the only one listed. And I have been told by at least 3 people this phone shipped with only one type of screen. I think this is dubbed Screen Gate.. am I not to touch the metal band.lol...
[myTouch 4G General] eunkipark92:
I have a black one made in taiwan ,sh screen, washed out.

i have a light leaking, when i turn off all the lights and turn on my screen i can see the light on top of the screen around the headjack. and thru buttons. like the gap between each buttons. <--- this is not a bigdeal

washed out screen IS A BIG DEAL TO me.

i paid full price. 400 from craig, never opened directly from tmobile employer. so i expect to get what i paid for.

i had a online chat with tmobile for about 2 hours.

told them i was having phone call drops,and phone reboots by it self.

the first time i had a chat, it was retarded she kept saying it's my simcard problem since im using the "OLD SIMCARD" hahahahaha.<-- BS

second time- he knew what he doing, went thru factory reset, told them i took iy to the store and performed many reset and he did an exchange process for me.

i was charged 10 dollars for shipping - takes upto 7 business days but i should get it earlier since i live in texas and their warehouse is in texas..

i told him i dont want to pay for shipping since its not my fault that htc sent out with crappy screen, told him i was with tmobile with many years ...lol none of them worked and was charged 10 dollar.

well..the replacement better have a centered FFC with good display and no creaking sound.

:)
[myTouch 4G General] ArcticWolf91:
Wait you bought it off Craislist and Tmobile still replaced it? I ask because I bought mine of eBay and also got the bad screen..
[myTouch 4G General] bobsbbq:
Sorry but you definitely have a bad one.
[myTouch 4G General] eunkipark92:
you dont have to tell them you bought it off craig or ebay

but then again i bought brandnew. straight from tmobile employer.

this is what i did

i just called tmobile and im not getting OTA update so check if my imei number is in the system.

they put my imei number manually few hours later did the online chat and told them my phone is keep rebooting, and phone call drops, tell them you already went to tmobile store, and did many hard resets.

i just told them i bought the phone off bestbuy at full price.. he didnt seem to care ;D

then they will tell you its defective and do the exchange process for you..

^all the credit goes too uh.... i forgot his name..and im too lazy to go back and look for it...

you should call first then do online chat. because i was charged 10 dollars for shipping :(

^this might not imply to you since you bought it off ebay and im assuming that the person who sold the phone bought it off tmobile. then tmobile should have that mytouch 4g devices listed under his name. so...yeaaa

my situation was different i bought it off from a tmobile employer. he got his phone for his dad (brand new) but he won a nokia something i dont remember. so he was selling the phone. i traded it with nexus one new condition (that i got it from htc as a replacement for my old nexus one )+cash ...= that's about 400 dollar i guess since i was including otterbox and lots of extra. sorry im off the topic lol. so my device was not in the system i guess. he even ripped off that strap in right front of me :) so i knew it was brand new. never opened

my phone history

samsung highlight<--LOL..

iphone 3gs <-- was nice

vibrant <-- amazing screen but gps, lag(even with lagfix), and..you know...its from samsung...no update?

g2<- was nice..except for that screen felt little bit..cheap? felt like plastiky? screen... i didnt really care about the hinge but after 2 weeks or so the screen was wobbling when the keyboard was closed..

nexus one<-- traded from craigslist. trackball broke, touchscreen misbehaved when i hold the phone tightly, had some dints and dings,

called HTC , they swaped it for free:)))

mytouch 4g<--- BEST PHONE I EVER HAD
[myTouch 4G General] zeno911:
I just got number 7 dropped off and yet again another bad screen. This has to be a bigger cover up then Roswell. This is just too much, really tmobile there is not a problem listed yet!!! its ok let them keep spending 25+ dollars overnighting. I will get a good one sooner or later.
[myTouch 4G General] vw671:
Are you getting brand new phones as replacements or refurbished phones? Maybe all the phones being returned for bad screens are getting refurbished and being sent out. I found my good screen from a brand new 12/10 shipment of black ones at Costco.
[myTouch 4G General] zeno911:
they appear to be brand new, but when they send it, its only the phone, nothing else. I doubt they are referbing yet, what i was told is that the 1st month a phone is released all the "defective devices" are sent back to HTC for evaluation. But again that could be tmobile bs. I dont know what to do at this point. Tech support has no clue about the screen issue, my guess they havent seen a good one, so they think what they have is good.
[myTouch 4G General] chrisjs81:
On a good display does the light green "T uch" letters on the splash screen (or the green android guys at the bottom of the bootloader) completely disappear when looking from more than a 45 degree angle?

I have a black Made in Taiwan one where those disappear. I don't really see the periwinkle menu that has been described, but the contrast within the clouds of the weather app is completely gone at angles.

Was debating exchanging anyway since the metal screen surround is sticking up on the left side. At first I wrote this off as me being too picky but after only a month of use the plating is starting to chip off the part sticking up and I baby the phone.
[myTouch 4G General] zeno911:
sounds like a bad one. At first boot you can tell. When it does the "my" animation. As soon as it comes on the screen, tilt the phone just a little, if it goes away its bad. Im at the point of keeping this damn thing, where ever they are shipping from is the same batch over and over again.
[myTouch 4G General] excarnate:
Just got replacement, its screen is worse

Oh joy. The original one either had or got a speck of dust under the screen. The screen is not one of the good ones based on the pictures and knowing a good bit about LCDs, but the replacement is absolutely worse. Now I have to get down to a store to compare and see if I have to reset my expectations or try try again. Shucks.
[myTouch 4G General] Phateless:
I'm having a *really* hard time telling, so I'm pretty certain I have the good one. I tilted my phone back and forth about 20 times just now, lol. I'm pretty meticulous and I figure if I can't tell the difference then it must be the better one that I'm looking at.

Thank god, this would piss me off to no end. If I had the inferior one I'd rather not know about it, lol.
[myTouch 4G General] itmustbejj:
My advice is quit looking now if you are happy lol :P
[myTouch 4G General] Phateless:
That's exactly what I told myself. I started thinking, "wait, I think the notification bar looks KINDA greyish from this angle... oh noez!!"

Time to put down the phone and stop obsessing. When I show people pics on my phone I'm always surprised at how well they appear to be able to see even when the phone is tilted pretty far away from them. I guess that's a good sign.
[myTouch 4G General] umair239:
I have a Black MyTouch 4G with Almost Centered Front Facing Camera and very Vibrant display. It is black and it is made in Taiwan.
[myTouch 4G General] Mexxicanbeauty:
Talked to CC today, theyre sending me a replacement so hopefully it has a good screen!
[myTouch 4G General] likeitnot:
I have the washed out screen and want to call in to get a replacement but I've rooted this phone already and not sure what to do =/ I def. don't want to get in trouble lol.

Anyone that rooted before tell me what you did before you sent back the bad one? Thanks!!
[myTouch 4G General] ArcticWolf91:
I wanna try my luck at getting a replacement, but besides the screen, everything else on this phone is perfect. I almost don't wanna risk getting a worse replacement!
[myTouch 4G General] umair239:
My phone's display is pretty vibrant and It looks like hd, i am very happy with it and I might not as well get into this screen stufr, i am happy with mine....it's screen definitely looks better than the one I played with at the store a month ago lol....
[myTouch 4G General] Phateless:
My previous phone had dust under the screen. If the "inferior" screen doesn't bother you, just roll with it.
[myTouch 4G General] cal3thousand:
I returned a root phone... S=OFF but not radio S=OFF

as long as it boots normally, they won't even check... at least at the store. I'm pretty sure sending it in would be the same.
[myTouch 4G General] bobsbbq:
I understand, and I felt the same way but for me it was the thought of having a inferior display that drove me to keep trying till I got a good one. For some people who are happy and wish to settle for less than perfect display this is fine. But HTC needs to make these right, and the more we make it known to them then the better chances of them correcting the issue.
[myTouch 4G General] ArcticWolf91:
True. I'm thinking of waiting a few days until T-Mobile actually recognizes that there is a problem with the screen before trying to get it replaced. People who have a bad screen call in and report it!! :D
[myTouch 4G General] tw39515:
i got mine the first day it was out, its black and has the lcd-sh-c2 screen. went to tmobile today to compare screens, but the only had one white mytouch4g on display from the launch day. i couldnt tell the difference. anny comment on wether its the bad or good screen. thanks Todd

first one is a video
[myTouch 4G General] jriv:
im sorry to tell you that thats one of the bad disp;ays look how the time on the widget is washed out
[myTouch 4G General] tw39515:
thats kinda what i thought. the one in the store by my work must have been bad too. at the end of the video it kinda looks ok. bad pics and video using my HD2. overall i havent been disapointed in screen quality, but will be going to tmobile this weekend by my house. called customer service and they said to go to store and troubleshoot, wouldnt send me a phone and since i got it on relase day out of the 30 days.