yashsingh1/xdaforums huggingface dataset:
[Galaxy Tab General] foxmeister:
Where does it say redeemed? When I look in my basket, I can see my voucher number, remaining credit, and an expiry date - nowhere does is actually say that it is redeemed.

Some questions!

Are you entering your voucher again?

Have you already used some of your credit? If so, are the movies appearing for download in "My Movies"?

To be honest, it was pretty retarded of Samsung to release this offer literally just before they got rid of the "movies" accounts. I'm sure most of these problems relate to the migration to the new system (yes, even for those who never had a movies account).

Regards,

Dave
[Galaxy Tab General] jkr284:
i had redeemed the voucher last week and it was showing in my basket fine, i didnt buy any movies at the time so i hadnt used any credit up.

Since then i have not been able to get onto the samsung movies store until this morning, i logged in...great, selected a film then went to the basket and the only options to pay was paypal and click to buy, the use credit option was nowhere to be seen. So i entered the voucher number again on the right hand side, pressed activate voucher, it then says voucher successfully added to your shopping basket. I then look in my basket and its not there!! Ive tried this on the tab, a desktop and a laptop.....nothing.
[Galaxy Tab General] foxmeister:
I guess you're going to have to contact SamsungApps support and tell them the issue with your voucher.

They didn't seem too bad to me when I contacted them last week about my "missing" account.

Regards,

Dave
[Galaxy Tab General] jkr284:
I have sent a very detailed email to them just now. I dont want to sound like a bad winger but if i get some stupid answer that completely ignores what ive said (like you do with most companies) then this thing is going back!! Good quick After service support is critical with my purchases.
[Galaxy Tab General] mmace:
Finally got a reply:

Thank you for contacting Samsung and I have pleasure in providing the

following assistance.

In regards to your query, we are totally aware of these issues that our customers facing after the merging the

two websites, kindly note that there is a routine maintenance is currently being performed on Samsung

website and as a result you may experience a temporary loss in some services. We expect this issue to be

resolved within the next 72 hours. We apologize for the inconvenience and thank you for your patience and

understanding
[Galaxy Tab General] bisto321:
Great that you got the response, but why do they not put up a message on the site? I would not have bothered 'wasting' their time if I had seen a maintenance message.

Samsung have too many sites - they need to merge one or two (or three!) of them.
[Galaxy Tab General] mudstuff:
Epic fail samsung, pretty crap that half of their sites either don't work properly or are confusing or don't display the Tab (doesn't show on the apps site for me?!). My IMEI doesn't work either of course. Put a question across to them yesterday and waiting for an answer.

Fancy putting on a big promotion and making it INACCESSIBLE. Also, the thing is, we are all pretty handy with tech on here. Imagine if average Joe bought one of these, they wouldn't have a chance at the moment...
[Galaxy Tab General] foxmeister:
Doing this is what has caused the problem for many! :)

Regards,

Dave
[Galaxy Tab General] bisto321:
Yes, that is very true.

Plenty of excellent websites out there - content, ease of use and presentation - just that not many of them belong to big companies.

I think the developers/contractors have too much money thrown at them and they are like kids in the proverbial sweet shop. Far too complicated and over developed.

Still, I can stop moaning now because my code finally works. Also, bit cheeky of me to moan anyway, it is free:)

Thanks to the original poster.
[Galaxy Tab General] bisto321:
This is something I often think about too.

As you say most people that come here, and to other dev sites, have a fair clue of what to do or where to look if things are not quite right.

I am not a dev but have written a few small apps for work in visual studio and held a Saturday morning flash session at work, where I flashed my colleagues Hero's to Froyo for them (previously did 2.1 for them too).

Now, if sites like XDA and the developers that use it to publish their art did not exist, many products would get returned and given a very poor response from the public - I saved 10 hero's from early retirement and helped them to present HTC in a better light again.

Lots of great products are launched with very poor software and support - The Dev's and sites like XDA deserve some recognition from manufacturers.

When we all show off our new toys to our friends, colleagues and family they all want one - sometimes that is because we have made it better on here - worth at least £200 in vouchers I think and the Devs should all be given free kit to work on.
[Galaxy Tab General] foxmeister:
To be fair though, the reverse is also true! You don't need to look too far on XDA to see tales of bricked devices being sent back for repair under warranty, and it's usually because someone has researched what they were doing properly before actually doing it!

I think you'll find that the vast, vast, majority of devices are never hacked around at all, and the public is in blissful ignorance of sites like XDA.

Regards,

Dave
[Galaxy Tab General] jkr284:
Sorted, got a lentghy email about the merging accounts thing, it was confusing at first but got there in the end, samsung took about 2 hours to respond which is stellar!! I had to use an old email address but can now log in with my current one, just need to find somewhere now to download 30gigs of movies as my mobile broadband hasn't got the allowance lol.

Very happy, very fast respoinse from samsung, great customer service and great lentghy detailed email that read like it was written just for me!

Keeping the Tab lol, think I might get the nesus s aswell!!
[Galaxy Tab General] bisto321:
Yep, all true too.

But I still do think that some manufacturers are far too busy looking towards the next launch, rather than supporting the current batch of still useful products.

Viewsonic in the states and Advent UK have interacted with, and even offered links to, XDA and MoDaCo as accepted solutions to problems and I think one of the ROMS released for the Advent was even pre-rooted! Was this a mistake or a nod towards the fact that ModaCo are probably 'the' support site for this product at the moment.

Not having a go at Advent - I think they have done really well with the Vega and it's support team is doing a good job.

Far better than Toshiba did with the Folio and they too acknowledge that the online community is sometimes a better place to get support. They have their own customer only support forum with no input from toshiba tech and I think this has saved many Folio owners from returning an effectively recalled device.

Dexter on XDA has helped to repair Toshibas rep with his work and he needs recognition from Toshiba for that.

Quick edit: Sorry, all gone a bit off topic.
[Galaxy Tab General] foxmeister:
What the manufacturers really need to do is produce absolutely bulletproof bootloaders, so that no matter what you do with your ROM, you can always flash back to stock. If they did that they'd be no need to any of this NAND locking nonsense (looking at you HTC!) and they could supply their phones pre-rooted, because even the worst flash could be recovered from.

Regards,

Dave
[Galaxy Tab General] mmace:
I can now log in, but there is nothing in my history and the 2 films have disappeared of my Tab (not happy that they can do this after "spending" £11 each on them!)

It lets me put in my code again and says it's been added to my basket but there's nothing in there and when I add films it wants me to pay for them.

I am assuming they are giving away these free movies so people use the store and will then come back to spend money once the vouchers have run out, but they are doing a really good job to keep people away for good, there's nothing on the site to say they know about the problems, they aren't emailing people (they obviously have our email addresses) and they say it will be 72 hours from today before it's fixed (it broke 96 hours ago)

Anyone want to swap for an iPad?

apparently the apple stuff "just works"
[Galaxy Tab General] TheGrammarFreak:
It'd have do be a sufficiently good bootloader (fastboot commands allowed, etc...) to stop people from wanting to piss around with it though.
[Galaxy Tab General] paulrod:
Hi,

My SGT bought unlocked 8th November. IMEI worked and downloaded 3 free games and 2 free movies.

MP3 download is a bit bad though, you need to register with the place it links to and pay a subscription to get your downloads.

Otherwise, all works for me
[Galaxy Tab General] sparkyxda:
The eMusic offer is nothing special, I've seen similar from them just for registering. They just want you to enter you credit card details and forget to cancel the subscription.
[Galaxy Tab General] Beerkan:
If you DO cancel you're subscription, they then offer you an additional £5 on your credit, so anyone subscribing should immediately cancel it, and get the additinal funds.

Just remember to cancel before the month end, or download your full quota and then quit.
[Galaxy Tab General] mmace:
Movie site is still letting me log in but the £165 doesn't get added to my basket even though it says it's worked and my 2 movies are still missing from my movies on the site & my Tab!

6 days it's been faulty, not good enough!
[Galaxy Tab General] huggsy:
Just for balance, I got my tab delivered from CPW yesterday and the imei from *#06# registered fine, had email 2 minutes later

Sent from my Galaxy Tab
[Galaxy Tab General] mmace:
and when you go to the movie store can you download any films for free?
[Galaxy Tab General] bisto321:
Mine did not work until after last weekend - then I got a reply from my mail to Samsung saying that they had tested the site and it does work - yeah, after you fixed it you cheeky beggars!

I then put my code in and the £165 shows up in my account now. I think that whatever they did to fix the merging of the two previous accounts/sites broke something and now they have fixed it, previous successfully applied codes have obviously been borked.

Chase them with a mail or phone call. I am sure they will sort it!

Also, with reference to my off topic splurge about devs needing recognition, have a look at this thread on MoDaCo.

http://android.modaco.com/content/advent-vega-vega-modaco-com/326421/i-met-with-dsg-today/

The advent/DSG development team came and had a meeting with Paul(main Dev for those that don't know) to have a chat about the future and to obviously give him news about new kit and the release of the kernel sources - he is getting the recognition he deserves, others should too. Well done Advent/DSG.

It makes me want to get in the queue for a Vega:D
[Galaxy Tab General] huggsy:
I have added the code and have £165 sitting there, but haven't downloaded anything yet.

Sent from my Galaxy Tab
[Galaxy Tab General] gadgetuk99:
Hi all I'm downloading movies to pc..bit won't work when transfered to tab....so I guess you have to download the mobile version but no galaxy tab?..so use the 'S' version?
[Galaxy Tab General] theflashguy:
Can someone post the email address they used to contact Samsung Customer support? I'm getting nowhere with this promotion :(
[Galaxy Tab General] foxmeister:
Some of the movies have a Tab version - for those that don't I use the Galaxy S one.

Regards,

Dave
[Galaxy Tab General] elbowz:
My IMEI number worked first time and I received that voucher codes pretty quickly, I then managed to - eventually - get logged into the Samsung Apps portal so I could use my movie voucher and then after more problems (unrecognised voucher code, error trying to download movies) I finally managed to purchase and download a movie.

Which doesn't play on the Tab! I get a message saying that it is unable to retrieve a license. This happens whether I download the film on a PC and try and transfer it or download it directly on the Tab. I've used Samsung's Kies application and Media Player to try and transfer and neither works.

Its over a week now and I still haven't managed to get a single movie onto the Tab. I mean FFS Samsung get your act together. There's no point in building a device to compete with Apple if your user experience is so poor that it detracts from the device itself.

As a previously happy Q1 Ultra owner all the Tab has succeeded in doing, thus far anyway, is put me off ever spending money with Samsung again. Is it any wonder that people never see past Apple when buying new tech?
[Galaxy Tab General] bisto321:
Just used the download and sync method for media player that Samsung suggest and that foxmeister mentioned earlier in this thread

http://xdaforums.com/showthread.php?t=865586&page=4 (Post number 37)

Seems to work well for me and plays fine on my Tab.

Don't think the Tab should need to obtain a license using the sync method, is it not transferred as part of the sync process? Mine had no net connection during sync or playback and it still worked?

Does it play in media player on the PC and does media player see your tab?
[Galaxy Tab General] bisto321:
I just sent a message from the Samsung apps site.

Login, go to my page and then my Q&A and post a question.

Got a response within 36 hours

or

Go here http://www.samsung.com/uk/info/contactus.html# and use the general mail or make a phone call.

I tried all :p

And I assume you are UK based?
[Galaxy Tab General] gadgetuk99:
Thanks dave
[Galaxy Tab General] Mathsmo:
hey,

I have the same problem! Did you sort it out in the end?

I need help..... by the way, what's Samsung Apps contact email?

thanks!
[Epic 4G General] sloheim:
I've found other references to this problem both here and on AndroidForums.com, but haven't found a resolution yet. Looking for anyone who can lend a hand.

I've been running the Epic Experience ROMs for the last couple of months, both on Eclair and Froyo with no problems.

Last week, I had to change my password to access my Exchange email at work. Ever since the minute I changed my password, the stock Email program within EE FCs whenever I try to access that account.

I have changed the password from within the "Accounts" section of my phone. No dice.

I have deleted and re-added that account, still no go.

Now, when I go into that email app, I can't see any of the accounts that I've added there. The screen just displays nothing, and eventually FCs.

From what I've read, several people have had this problem with Froyo, both with stock builds and with custom ROMs.

Do I have remedies other than moving to a different email app such as K9? I like the stock app so that I can sync calendars, contacts, etc etc. I'd REALLY like to keep it and keep it working.

Ideas?
[G2 and Desire Z Q&A, Help & Troubleshooting] hpsauce37:
Is it possible to set a seperate notification sound for messages and emails?

I have a tone that i would like to use for each but cant see how i would do it.

Any ideas?

i am using stock message and email service.
[G2 and Desire Z Q&A, Help & Troubleshooting] xZeDgEx:
Yes just look in settings under sound. Also when you long press on home screen.
[G2 and Desire Z Q&A, Help & Troubleshooting] MyNameIsWepeel:
On your phone to go: Menu, Settings, Personalize (or hit the Personalize button from the home screen).

At the bottom, where it says "Personalize Sound", hit "Notification Sound"

On this menu you can set the sounds for the following notifications:

Default Notification

Message

Calendar

Email

Hope that helps.
[G2 and Desire Z Q&A, Help & Troubleshooting] hpsauce37:
Awesome!

thanks guys for the quick responce.

i kept missing that option.
[G2 and Desire Z Q&A, Help & Troubleshooting] bmaing2:
So now that gingerbread is out does anyone know when a rom might be made for us G2 users?
[G2 and Desire Z Q&A, Help & Troubleshooting] JWhipple:
It has to be released first. Nobody has it yet. Nexus One users arent even supposed to get it until the next few weeks.
[G2 and Desire Z Q&A, Help & Troubleshooting] Lennyuk:
Gingerbread is NOT!!!!!! !!!!! !!!!&$^$^$%&^%&*"!! out yet.

What we have is the SDK for it.

Soon there will be a rom released for the nexus, and an AOSP tree we can build from but for now all roms will be dirty ports from the sdk and will be very (very) buggy.

You won't get anything that even vaguely resembles a good rom until AOSP is out.
[G2 and Desire Z Q&A, Help & Troubleshooting] bmaing2:
Well i happen to know it is out i guess not to the public i work for tmobile and i have personally played with the nexus 2
[G2 and Desire Z Q&A, Help & Troubleshooting] steviewevie:
Well if you can get hold of the source code (not SDK) and get it to Cyanogen then I'm sure he could speed things up :D
[G2 and Desire Z Q&A, Help & Troubleshooting] Tomb77:
Please try and do this. Share with the community don't flaunt. Accidently borrow it for a day and someone here can help you get the source up. It would be greatly appreciated.
[Windows Phone 7 Q&A, Help & Troubleshooting] an41:
Hi

I just got a hd7 and I am trying to get my contacts synced. I have successfully setup a gmail account (hosted as google apps) and am getting mail, but I can not see the contacts in people hub. I did try it with a vanilla gmail.com account and it's the same result.

I do see my hotmail contacts in the people hub.

However, I am able to search contacts in google apps and gmail accounts (from people hub). Once I save those from the edit screen on the phone they start show up in the people hub. After I save them on the phone, these contacts go into the my contacts in gmail. So, I moved a few in gmail to my contacts to see if that would help, but it does not.

I did delete and add the accounts to see if makes any difference, but it does not.

Any ideas?

Thanks for you help.
[Windows Phone 7 Q&A, Help & Troubleshooting] Andrmgic:
Go into Settings > e-mail and accounts

Long press on Google and choose "Sync" it should sync your contacts then, and then they'll show up in the people hub.
[Windows Phone 7 Q&A, Help & Troubleshooting] an41:
Thank you for your help.

I have done that 10's of times, but does not help.
[Windows Phone 7 Q&A, Help & Troubleshooting] The Gate Keeper:
isn't there a setting within gmail that is required to be on for devices to pull contacts off gmail?
[Windows Phone 7 Q&A, Help & Troubleshooting] an41:
Thank you for your reply.

I don't see anything at the user level. There is setting to enable mobile access at the domain level that I has been enabled all along.
[Windows Phone 7 Q&A, Help & Troubleshooting] an41:
Fixed!

I believe I have this resolved. I moved my contacts out of the “My contacts” group in gmail and back into “My contacts” from the browser. (I did do this yesterday as well, but it did nothing)

Factory reset my hdc7 phone.

Setup my accounts again. Forced sync from settings -> email -> sync

After that it’s all good. Thank you very much for all your help.
[HTC Aria Q&A, Help & Troubleshooting] superman6143:
Last night I flashed from cm6.2RC2 to cm6.1RC2 just to see if it might be faster and I cleared my cache b4 I did my nandroid backup by mistake oops. When it loaded up I couldn't get to the wifi to stay on it would connect then disconnect. What can I do to fix that? I also thought that if I had my apps installed on my SD card that when I flashed different roms I would be able to keep them?? When I flashed I had swype and now I don't anymore and they stopped the beta is there a link still out there?? Thanks in advance for any answers.
[HTC Aria Q&A, Help & Troubleshooting] zervic:
1. Have you tried CM6 6.1.0 (the latest release)?

2. When you say it connects then disconnects, do you mean once your phone goes to sleep and you wake it up it disconnects or is already disconnected?

3. You should still have swype as long as you didn't wipe your data...i don't know how swype works but have you tried looking in settings > language & keyboard settings?
[HTC Aria Q&A, Help & Troubleshooting] superman6143:
1. Yes that's the one I tried.

2. No I have read problems with the wifi and sleep mode but i didn't even go to sleep mode it was connecting and disconnecting the first time I turned it on

3. I was under the impression u had to both wipe data and the cache so no swype
[HTC Aria Q&A, Help & Troubleshooting] zervic:
1. Ok.

2. Hmm...that's quite odd...do you have another router you could try connecting to? Has wifi ever worked properly for you?

3. No you don't...if you're going from a CM rom to a CM rom you don't have to wipe data, just wipe cache.
[HTC Aria Q&A, Help & Troubleshooting] superman6143:
Just flashed again and everything works fine thanks for clearing up that I didn't have to delete the data that makes everything easier
[EVO 4G Q&A, Help & Troubleshooting] KingFnerb:
After numerous flashes, back-ups, etc my flash card is a mess. Is there a safe way to just wipe it and start clean without bricking my phone?

Sent from my EVO rocking Tapatalk
[EVO 4G Q&A, Help & Troubleshooting] phajen:
Search how to unroot your evo in 2 steps. And this isn't dev material. Q&A is where this belongs.
[EVO 4G Q&A, Help & Troubleshooting] 4redstars:
I believe you are looking for just the flash card? meaning the microsd card?

there are a few ways.

1. Pull the card out plug it directly into a computer, back up all data and then format it...then plug back into the phone and copy your stuff back.

2. plug the phone into a computer, transfer / backup all your sd card contents, go to settings sd & phone storage umount SD card, format sd card and put your stuff back.
[EVO 4G Q&A, Help & Troubleshooting] KingFnerb:
I just know there is crap on this sd card that is a waste buy not sure what...

Sent from my EVO rocking Tapatalk
[EVO 4G Q&A, Help & Troubleshooting] Mich2Ga:
Great Answer....
[EVO 4G Q&A, Help & Troubleshooting] caguirr4:
bud if all you want to do is wipe the sdcard then fust go to throught the phone settings and do a memory card format. that will wipe everything of the card.
[Epic 4G General] anthromatt:
So after using both DK28 version of FroYo as well as the stock 2.1 release, I have noticed that while actually being able to acquire and use a GPS (satellites, not wireless networks) signal seems greatly improved, the accuracy of the GPS is worse.

As an example, on DI18 (2.1) I can sit at my desk and the GPS will usually pinpoint me within about 3-5 feet based upon the mark on Google Maps with the satellite layer turned on. With DK28, it pinpoints me in my neighbor's house to the south or across the alley behind my neighbor's house (also to the south), so it is off by at least 50 or 60 feet.

Has anyone else seen this behavior?
[Epic 4G General] riceknight:
You're getting a lock through the cell towers, not GPS. Try running GPStest free version on market for a true gauge on how well your GPS is locking.
[Epic 4G General] anthromatt:
That isn't possible, since I never have "use wireless networks" on because I use an Airave at home and if I am using wireless networks for a location it puts me about 25 miles away from my actual location.

I do, however, think it is an issue with the Google LBS. I just re-installed Sprint Navigation and my location was spot on correct.