yashsingh1/xdaforums huggingface dataset:
[Galaxy Tab General] thienle.2401:
From your tab, go to settings -> about phone -> status and just enter what you see from imei column.
[Galaxy Tab General] TheGrammarFreak:
Same as *#60#
[Galaxy Tab General] sparkyxda:
Bought from Tesco last month, works fine. Used IMEI from back of Tab, minus the slashes.
[Galaxy Tab General] jkr284:
mine worked fine, from carphone warehouse last month. the 165 pound on the movie store is insane, i got 20 excellent movies for christmas!!!!
[Galaxy Tab General] theflashguy:
Doesn't work for me.

Bought from PC World mid November. Doesn't recognise my IMEI number! (yes I've checked and double checked the number :) )
[Galaxy Tab General] TheGrammarFreak:
I hate you all

;) Joking of course. I want some butts to kick now though...
[Galaxy Tab General] rojach:
So Frustrating, meet all the requirements but no freebies for me!!!!!!!:confused:
[Galaxy Tab General] rojach:
Suppose i could take it back as it's within 28 days and swap for a new one, lol :p
[Galaxy Tab General] TheGrammarFreak:
That is brilliant!
[Galaxy Tab General] bisto321:
Called Samsung earlier today gave them my IMEI and tab details and they said they would get back to me tomorrow.

Will wait and see.

Can't see that they won’t honour all Tabs validity for this offer.

I would think they could give away £400 worth of 'freebies' with these costly little fekkers and still turn a profit:D

Thanks for eveyone posting their success, it pleases me no end:mad:

Seriously though, I am pleased for you really I am.........:rolleyes:

I especially like the guy who has used his returned tabs IMEI :cool:
[Galaxy Tab General] rojach:
They are probably spending your £200 pound right now as they have your imei!:rolleyes:
[Galaxy Tab General] TheGrammarFreak:
I want my freebies! When you phone Samsung who do you end up speaking to? A machine or actual people?
[Galaxy Tab General] bisto321:
Yep, I would do that, but then I would have to fit a screen protector to the new one and it took me many 'rude words' and countless 'cat kicks' to get one of the evil little bs'tards in place without a single blemish.

I don't think I can stand another

week!

like that or the vets bill ;)

PS. No real Cats were harmed in the application of my protector.

Just the stupid white fluff ball that thinks it is clever to jump on my tab when I am 'mid application'
[Galaxy Tab General] bisto321:
A mechanised actual person, if that makes sense.

Sounded Dutch to me, I could almost smell the coffee:)

Bit of a language issue, but she spoke better english than I spoke Dutch.

Is it just the A mechanised actual person, if that makes sense.

Sounded Dutch to me, I could almost smell the coffee:)

Bit of a language issue, but she spoke better english than I spoke Dutch.

Is it just the xenaphobe in me or are all intelligent multilingual people really annoying - I bet she was hot too:p

Oops, spelt xenophobe wrong, too busy playing my xylophone
[Galaxy Tab General] rojach:
Hmmm, just a thought, does your device have to be registered for promo to work?
[Galaxy Tab General] TheGrammarFreak:
How would one go about registering it?
[Galaxy Tab General] rojach:
product registration, top right of samsung.com home page

http://www.samsung.com/uk/galaxytab/
[Galaxy Tab General] bisto321:
Wow, I am like a posting machine tonight!

Yep, when I logged in my registration for the tab had gone and I thought this may have been the issue and registered it again - still no joy.

The nice Dutch girlie I spoke with did not seem to think this was an issue.
[Galaxy Tab General] TheGrammarFreak:
Oh boy are Samsung gonna get an earache from me tomorrow.
[Galaxy Tab General] risq:
I downloaded the movie (Shutter island) direct to my device. Took a lot longer than it would of on the PC (I'm on 50mb) but still, it worked instantly!

LOL to my fan for using the returned IMEI code - Well, the device was broken so meh! :p

Both my devices wre from CPW and both were in my possession before 3rd Dec, so I can tell you the date means diddly poop!
[Galaxy Tab General] xfile087:
Apparently Samsung seem to think it's something to do with the retailer buying the tablets in bulk and not registering them properly when bought by someone. Was told to speak to Tesco where I got mine from. Nice.
[Galaxy Tab General] bitux:
Mine was puchased from Currys mid November and IMEI is not recognised.

Is there any pattern to this ?

If your IMEI is not recognised where and when get you get your tab?
[Galaxy Tab General] daniel.weck:
Currys too. Early November. :(
[Galaxy Tab General] bitux:
If the IMEI is not recognised on Samsungs Systems because they have not been registered by a Currys.

What implications does that have apart from not being able to register for this Promo?

Is there any other negatives ?

Can I go back to Currys and either have the device registered correctly or replaced?

TIA
[Galaxy Tab General] kjtaylor13:
Hi,

I bought mine in PC World, unlocked and sim free, on the 12th November.

I have successfully registered mine on the galaxytab site. And have downloaded some games / movies.

I hope you all get this sorted soon.

And thank you samsung for the gifts!

Cheers

Kevin
[Galaxy Tab General] xfile087:
Well mine was bought at Tesco but Samsung told me to contact Tesco and get them to register the tablet apart from that I don't know. It might not even be the case, it's just what I got told
[Galaxy Tab General] risq:
Sounds like poop to me.

Obviously CPW ask for initials, postcode etc but since when have tesco's ever asked you for those details on any of their products?

Sounds like Samsung Spin to me to deflect the issue to the seller rather than them, the supplier.
[Galaxy Tab General] bitux:
I'll try and get down to Currys later and see what they say.

It would be nice to go there armed with some info regarding IMEI hence the previous questions.

Will give an update once I've been to Currrys.
[Galaxy Tab General] bisto321:
Just off phone from Samsung. As one of the posts above mentions, they think it is a problem with the reseller’s registrations.

They are still investigating and will get back to me again - they do seem quite good, so I am hoping for a positive outcome.

I can only assume that the batch of PCW/Curry’s/Tesco Tabs that mine and others came in were not registered correctly with Samsung and they have failed for that reason.
[Galaxy Tab General] bitux:
Sounds like good news, I'll hang fire on going to Currys.

Do let us know the outcome. Cheers
[Galaxy Tab General] al234:
AMAZING!! Thanks for sharing :)
[Galaxy Tab General] wjharing:
I'm so annoyed. Bought mine 3rd of November at CPW (unlocked). First of all, price comes down by £45 in just 2 weeks, and I miss out on that. Now £200 worth of vouchers, that don't seem to work with my IMEI code, so missing out again.

soo annoyed now... so much for early adopters!

Wouter :(
[Galaxy Tab General] mrmilo69:
Why not walk into CPW and get the IMEI off the display model?
[Galaxy Tab General] JonSlater:
Got mine from Carphone Warehouse on-line in early November, soon after they stated listing the free 16Gb card. In other words, about a week before the price dropped significantly.

It took me a few goes, but I got it registered with the offer in the end, using the IMEI with just numbers, no slashes and removing the last couple of digits - in other words EXACTLY as shown in Settings > About Phone > Status.
[Galaxy Tab General] bisto321:
I think most of us have tried that! - various ways of looking for the IMEI have been mentioned in previous posts and tried by all of us 'failures'.

Still waiting on call from Samsung, may try the IMEI from my local tesco, carphone and PC World. See what happens;)
[Galaxy Tab General] jkr284:
hmm, i had 165 credit on the movie store, looked today and it has dissapeared, i put the code in again and it says the voucher has been added to my basket but when i look there is no option to use the credit, just paypal and click to buy, anyone else have this porblem?
[Galaxy Tab General] AndyGarton:
Mine doesn't work either, bought from Tesco Direct on day of release.
[Galaxy Tab General] plunk13:
Guys, I've got a currys tab and I was trying to register earlier on today at work, with no success. I just tried from home~ a few hours later ~and it worked straight away! Woo
[Galaxy Tab General] norodaigh:
I would laugh if this was fake.
[Galaxy Tab General] paulshields:
Not a fake. Downloading games as I type :).
[Galaxy Tab General] TheGrammarFreak:
Still no joy. Carphone Warehouse were useless. But, everyone in there knows me quite well now, I might see if I can do a switcheroo. :D
[Galaxy Tab General] raymentchen:
same here:confused:
[Galaxy Tab General] bisto321:
Just tried the display models IMEI from Tesco and PCW - neither work:(
[Galaxy Tab General] biohaz55:
Promotion Period

Important info

If you read the terms and conditions for the offer it states that the offer runs from 03/12/2010 to 28/02/2011 and only applies to tabs bought from an approved retailer during the promotion period.

So it seems that if you got your tab before 3rd December then offer is not valid and could explain why IMEI's are not being recognised.

Sorry people but it seems that some of us are out of luck :mad:
[Galaxy Tab General] bitux:
Thats the way I initially read it, but there are some Tabs that were brought prior to the 03/12 and have managed to register for the offer.

I have sent Samsung an email just to see what sort of response I get.
[Galaxy Tab General] jkr284:
Very strange, also when i sign into samsung movies it gives me a completely different username, ie "hello 49ng64ijcr" instead of my name lol, some wierd **** going on!
[Galaxy Tab General] foxmeister:
That doesn't explain how some of us (e.g. me!), who've had out Tabs since well before Dec 3rd are getting the offer.

I got my Tab closer to 3rd Nov, and I had no problems.

Regards,

Dave
[Galaxy Tab General] bisto321:
Yes, thanks very much for the terms and conditions explanation - but it is not correct.

If you read the entire thread you will see that others have had theirs well before 3/12 and have registered without issue.

Thanks, for trying to help though.

Might Ram Raid HMV tonight - seems an easier way of getting some free media bits:p

I will only take £200 worth though and leave a note saying that Samsung will pay.

If I knew that the offer only worked for tabs bought after the 3rd, I would care less, but now I know different -

I WANT IT!
[Galaxy Tab General] daniel.weck:
I opened an account on the Samsung website, registered my Galaxy Tab, and filed a formal request to get this IMEI business sorted. Hopefully there is a fair solution to this problem. :)
[Galaxy Tab General] mmace:
I don't see asphalt 5, I've asked Samsung & Gameloft about it but no one has answers yet, it's the only game of theirs I'd want.

I've downloaded 2 movies, dissapointed they are only 720x576 for £11 though

Maff, from my Tab
[Galaxy Tab General] theflashguy:
Do you have a contact email for Samsung Customer Support? It's suspiciously hard to find on their website :S
[Galaxy Tab General] bitux:
I used the web contact form they reply back within 24 hrs.
[Galaxy Tab General] le3ky:
Gameloft are gonna release some new android games this year/jan time, might be worth keeping the codes until then :)
[Galaxy Tab General] mklass:
Wow - Excellent find.. I took my first galaxy tab back and got it exchanged.. I still have the box for the old one and the new one - Double the points for me Haa. well thats if the IMEI number is on the box..Any one know?
[Galaxy Tab General] TheGrammarFreak:
It is. Give me your old IMEI ;)

Swyped from my HTC Legend
[Galaxy Tab General] GANJDROID:
I saw the sign up thing and assumed it was a random winner of the give away, not that everyone got it! :D

Strange thing, when I entered my IMEI from *#06*# (or whatever it is) it wasnt the same as the one on the back of my Tab and didmt work... Strange.
[Galaxy Tab General] mudstuff:
So has anyone bought from Currys, PC World or Tesco and had their IMEI accepted??
[Galaxy Tab General] bisto321:
Yes, at least one member has registered from pc world.
[Galaxy Tab General] TheGrammarFreak:
I still got nothing.

Sent from my GT-P1000
[Galaxy Tab General] foxmeister:
My Tab is an early Nov PC World one, and I had no problems.

Regards,

Dave
[Galaxy Tab General] plunk13:
Yes, I bought mine via currys in early November. I managed to register after a few attempts.
[Galaxy Tab General] sparkyxda:
My Tesco bought tab worked first time from imei printed on back
[Galaxy Tab General] ayman07:
I hate u UK folks :( so lucky

Sent from my crappy American tmobile tab which doesn't get me free stuff from Samsung :'(
[Galaxy Tab General] bitux:
I'm not having much luck registering (Brought Tab - Currys pre 03/12) and think the due to the T&C's I don't have much of an arguement.

No luck with emailing Samsung see reply don't think I'm going to bother calling. Gutted :(

Thank you for contacting Samsung and I have pleasure in providing the

following assistance.

With regards to your case, as we are the Technical Support team, we kindly ask you to contact the Apps department

regarding this issue. Their contact number is 0844 499 9992.

If you require any further assistance, please contact Samsung again and

we will be more than happy to help.

Kind regards,

Jasmine Bishop

Online Support Team

SAMSUNG Customer Support Centre

Need to contact the Samsung Customer Support Centre?

…by EMAIL using the link below and we aim to answer your email within

one business day

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuest

ionProduct.jsp?SITE_ID=31

…by TELEPHONE during our opening hours Monday – Saturday, 9am – 6pm

UK customers 0330 SAMSUNG (7267864)

EIRE customers 0818 717100

…by LETTER and we aim to acknowledge your letter within one business day

of receipt

Samsung Customer Support Centre

PO Box 479

GATESHEAD

NE9 9BJ

United Kingdom

…by FAX and we aim to acknowledge your fax within one business day

UK customers 0330 7260001

EIRE customers +44 (0)117 915 6736
[Galaxy Tab General] biohaz55:
More Info

After numerous attempts to register I finally got in touch with Samsung support on the phone.I explained the problem to the guy on the other end and he said that he thought he knew the problem but he needed to make sure. After a few minutes he came back to me and said it's 'faulty software', gave me a reference number and told me to take the tab back to CPW quoting the number given and they would exchange for a new one.

Went to CPW and they told me that there's no problem with software and that Samsung were wrong, passing the buck, trying it on etc but agreed as a 'one off' to exchange the tab as I'd only had it a couple of weeks.

New tab's IMEI accepted for offer no problem.

Make of that what you will but def worth giving Samsung a call.
[Galaxy Tab General] bitux:
What number did you call ?
[Galaxy Tab General] bisto321:
Wow, it worked for me too now:D.

Not been home today so not sure if I missed a call from Samsung, but thought i would try it with my works email address and bingo vouchers in my inbox, yay!

Still not sure if this is Samsung fixing a registration problem or me changing my mail address.

Those that failed to register should try again, possibly with new email, and call Samsung and give them your IMEI if that does not work.

Now, what to buy.
[Galaxy Tab General] biohaz55:
Number

The numbers etc are in the post above mine
[Galaxy Tab General] bitux:
Decided to call in the end. Quite a pleasent quick call.

Seems that there are some IMEI that have not been regsitered they specifically mentioned CPW but said other outlets may be the same.

Was told to give it a few days as the issue is now known and should call back if I'm still unable to register.

Sounds good to me.:)
[Galaxy Tab General] risq:
Well I'm now on my 3rd tab. Screen was artifacting today, so took it in to see what they said.

Swapped it out no quibbles........getting a little concerned with the QA on some of the tabs though..

Gave mine a proper check over today and appears to be the best built one I've had to date so fingers crossed....

Can't complain too much, £600 of freebies now thanks to this offer..still it's been hassle. I'll be keeping this one fully retail now, so no modding until I get clockworkmod on the tab :)
[Galaxy Tab General] bisto321:
yes, mine has never worked. Called Samsung two days ago and gave them my IMEI.

They have been really good and called back each day to update me.

As i said a couple of posts back, tried again today (with another email address) and it worked. Will try the demo IMEI 's again now to see if they work too;)
[Galaxy Tab General] bitux:
The T&C do refer to 1 per customer and not valid for returned Tabs, they can obviously control what IMEI are registered. Just a thought :rolleyes:

Don't know how it will pan out.;)
[Galaxy Tab General] mudstuff:
Thanks for the replies, some reassurance. Ordered mine from Tesco on the 7th December, should get it next week. Fingers crossed the IMEI works, if not thanks for the contact details to chase it up.
[Galaxy Tab General] risq:
Not much they can do when i already have the redeem codes for them though is there :)
[Galaxy Tab General] bitux:
No idea depends how much info they collect and the t&c's for the individual offers.
[Galaxy Tab General] mmace:
bought mine in November from Comet, when entering the form I just put I bought it in December and it went through fine
[Galaxy Tab General] Pobblepop:
I'm having the same problem, bought my Tab from Currys at the end of November and it just comes up as IMEI number not recognised. I just registered my Tab on the samsung website and put a support ticket in explaining the problem and giving them my IMEI number so if anything happens I'll update this thread.

\Edit just phoned their customer care centre and spoke to a very laconic Irishman. Apparently they are uploading all the IMEI numbers to the promo website as we speak as although the offer was advertised, nobody had actually bothered to keep the list of numbers up-to-date. He just said to try again over the next few days and once your number has been added it'll work fine.
[Galaxy Tab General] ArtyCarl:
I dont want to get anyones hopes up but I have just come off the phone to Samsung and the chap I was speaking to told me...and I quote...'we have had a number of people reporting this same issue and are working on it, please try again in 48 hours'

So fingers crossed this will get resolved soon.
[Galaxy Tab General] bisto321:
I would think we will all get this without a problem.

Lots of people have had no problem claiming, regardless of purchase date.

Mine failed to register 3 days ago, so I called Samsung and gave them my IMEI, tried again yesterday and it worked fine.

If you don't get it soon, give them a call and do the same.
[Galaxy Tab General] bisto321:
Well, now the plot thickens!

Downloaded games from gameloft without issue - still 3 credits left:)

Latest version of Samsung Games on my Tab lets me download Need For Speed shift and Asphalt 5 :)

But, even though I have a valid login for Samsung Apps/Movies, it fails on the tab with a certificate error or another error when I try and use the movie store?

Apps are fine and I can download from website on PC or Tab but when I move to the movie store (have to click another tab) it shows me as logged out? Very weird and because it shows as not logged in I can't enter the voucher code for the movies:(

Another call to Samsung on Monday.
[Galaxy Tab General] jkr284:
ive not been able to get on it for a few days either. Not very good really
[Galaxy Tab General] mmace:
I'm having trouble getting movies too. I "bought" 2 a couple of days ago, was working the night shift last night so went to buy another but I cannot log in anymore. I've contacted Samsung via Twitter and email but not had a response yet!

Maff, from my Tab
[Galaxy Tab General] foxmeister:
You can't login because on Thursday they migrated uk.samsungmobile.com to samsungapps.com (something like that anyway!).

You need to set up a new account and migrate your old account to it.

Regards,

Dave

1) Go to to the website: www.samsungapps.com.

2) On the left bottom corner click the banner 'SAMSUNG mob!le MEMBERS?' to transfer your Samsung Mobile membership to a Samsung Account.

3) Follow instructions there.

4) Then go to the tab [Mobile Phone Content] > [Movies] > [Samsung Movies].
[Galaxy Tab General] bisto321:
Yes, I have already tried that. It asks for a Samsung ID - never had one - and if I try and 'find it' it asks for my email address which is also then not recognised.

I only set my account up yesterday, so I don't think this is the issue.

Seems to be two sites;

http://movies.uk.samsungmobile.com/ - for movies

http://www.samsungapps.com/ - For apps

Can use the apps site without any problem and it shows me as logged in, but when I click on the link to move across to look for movies it shows me as logged out and will not let me add movies to a basket or add vouchers?

Can anyone use the movies site at the moment?
[Galaxy Tab General] TheReaperUK:
I've been trying to sign in to samsung movies for 3 days now and it still don't work either on my tab or my desktop computer.
[Galaxy Tab General] bisto321:
:D I think they have realised that they have more customers downloading 'free' movies now than they do paying customers!

Probably broken on purpose!

Seriously though, I would think it has something to do with the upgrade to the new site as mentioned a few posts back.

As we all know, fixes, patches, upgrades and updates always manage to 'break' something else for somebody - looks like our movie site is the winner this time:)
[Galaxy Tab General] firedup:
This is pissing me off!

Bought a tab today and loving it. Managed to redeem the IMEI number bit but when I try and login to the movie "store" it just keeps going round in circles. Clicking Login just takes me back to the homepage. Can't do jack.:mad:
[Galaxy Tab General] mmace:
did that on Friday night, still doesn't let me log in at all

Maff, from my Tab
[Galaxy Tab General] foxmeister:
It did work for me on Friday, but trying again today it's not happening.

I guess there's a problem at the Samsung end.

Regards,

Dave
[Galaxy Tab General] mmace:
Hmmm, I just restarted my Tab and the 2 movies I downloaded last week have disappeared off my Tabs internal memory, how annoying!

Even more annoying that I can't log in to re-download them!

Maff, from my Tab
[Galaxy Tab General] xfile087:
Just in case anyone is interested, Tesco didn't know how to 'register' the tabs with Samsung or fix it so instead swapped both tabs for brand new ones sealed in box and the new ones worked fine!
[Galaxy Tab General] jkr284:
movie store is still down, bleeding heck!!
[Galaxy Tab General] foxmeister:
Actually it is for me!

My problem yesterday was that I have registered with two different email addresses, but only one had the movies migrated (obviously).

Oddly, on the first address I cannot sign in correctly, but the second works fine.

Regards,

Dave
[Galaxy Tab General] bisto321:
I have two accounts. One registered to my home mail and one from work mail.

Both allow me to login to Apps, browse and download.

Both created on Saturday.

Both show logged out when I move to movies?

Have mailed samsung:(
[Galaxy Tab General] mmace:
let us know if you hear anything, I've emailed & tweeted but heard nothing back
[Galaxy Tab General] bisto321:
Mail from Samsung states that I need to transfer my old Samsung apps ID over to the new Samsung Account!

OMFG, I have never had an apps ID, what are they on? I created my account 2 days ago!

They do seem to respond quite promptly to mails and phone calls, but the quality of investigation and response is a bit poor.

Surely they can see that I have the correct type of account?

Mailed them again:(
[Galaxy Tab General] maxtcee:
fox are you able to download apps from usa tab?
[Galaxy Tab General] jkr284:
I can now log onto the samsung movie store, but voucher says its reddemed but no credit shows up in the basket. This is why people buy apple because "it just works"
[Galaxy Tab General] mmace:
that doesn't sound good
[Galaxy Tab General] foxmeister:
I have a Euro Tab, so the answer to that question is no! ;)

Regards,

Dave