yashsingh1/xdaforums huggingface dataset:
[myTouch 4G General] stratax:
yeah im kinda interested in it, in plus it makes the mt4g look like a baby phone. i just never really use the keyboard so.. lol. i had the mytouch slide and i used the keyboard every once in a while. i wonder if there is a hack like on the vibrant where you can install the webcam your self.
[myTouch 4G General] Phateless:
That would be an upgrade kit or a physical mod, not a hack. A HACK is a software adjustment, whereas a camera install is a physical modification.
[myTouch 4G General] stratax:
its easier to just put hack lol :P
[myTouch 4G General] Phateless:
Yes, but it's inaccurate. Hack, mod... one less letter, easier to write mod.
[myTouch 4G General] stratax:
true, just got the info off a youtube video and it said "vibrant webcam hack" or something so i didnt change it :)

i dont think id risk doing it unless i had extra money to spare lol.
[myTouch 4G General] cthulion:
I don't think so, as far as I know he G2 was never meant to have a FFC, while the vibrant had one that was pulled off - some say T-mo decided on that so as not to have competition for the then upcoming MT4G.

I thought I would never use the keyboard, but after a couple of days I loved it, and I miss it now.

The FFC...I have yet to have a chance to use it, maybe if apps were half decent and integrated with both macs and windows...
[myTouch 4G General] stratax:
yeah maybe it was just the keyboard on the mytouch slide it felt all dry and weird lol. and i HATED how bulky it was, thats what im worried about on the G2.

with the FFC i could care less. the FFC on phones make you look dumb cause its like 2" from your face lmao. i dont like the hard buttons, and the G2 supposible has a better screen :P i love how it looks but the thickness xD

anyone have both phones and think different?
[myTouch 4G General] Flipsidiaz:
Ugh.. Well I've been trying to avoid this thread b/c I knew that I would become anal with this. Might of been a stupid thing since this is a $400 plus phone but everything else with this phone is perfect.

Anyways, I've had the phone pretty much since it came out. That wouldn't be a problem when trying to get it exchanged right?
[myTouch 4G General] stratax:
you have like 12 month warrenty or something on that. ive had mine before christmas
[myTouch 4G General] whoamanwtf:
Yeah same issue with the HTC Evo that I had before this, with the purple and washed out colors... Perhaps its a HTC thing eh? Novatek and something else was the panels on those..
[myTouch 4G General] whoamanwtf:
I actually traded in a G2 for the MT4G and couldn't be happier with my trade, the extra ram is very noticeable, the screen on this definitely looks better (I have the panel 2) Also, with swype I never used the keyboard anyways on the G2 and the hinge seemed so fragile.. Granted I only had i for 9 days.. But I would strongly suggest against getting a G2 over a MT4G if not just for the ram, this phone is quicker as well by having a better CPU in it with the MSM8255 instead of the MSM7230 the G2 is rocking. Also the MT4G has 768 RAM instead of the 512 in the G2..
[myTouch 4G General] aznprodgy:
after my Sidekick 08 crapped out on me, I upgraded to the MT4G and this is also my first android phone. I absolutely love this phone, and glad that I got the superior display on the first try :)
[myTouch 4G General] stratax:
there is a sidekick 4g coming out :) will be better than our mt4g im sure.
[myTouch 4G General] STHNS:
whoamanwtf correct. Due to higher frequency clock and higher ram MT4G naturally exceed G2. Before I made up my mind with data which showed MT4G/DHD was superior I initially picked G2 but after I looked at the actual phone I had my doubts specially with the flimsy screen when you slide the keyboard lol which wasn't sturdy at all.

Sidekick? lol are they those pink phones teenage girls use in HS? LOL if a dude owns that he can't mean serious business. Thats why I use to just whip out my so big HD2 in public (ref to something else) :P
[myTouch 4G General] faux123:
So after weeks of calling, chatting with T-Mobile national and visiting several T-Mobile stores, my replacement arrived last night (From Texas).

It is a white version made in Taiwan with the good screen (type SO, Part Number ends with -01). I compared it to my bad washed out made in Taiwan version, the difference was NIGHT AND DAY!!!!

The good screen is viewable @ extreme angles (close to 180, it is still crystal clear, white is bright white and black is pitch black, unlike the washed out one where white turned yellow and black turned gray).

I am SO HAPPY with the new phone, the FFC is a little crooked but I don't really care about it, even the buttons are much better... the bad screen one had mushy buttons and creaked a bit when pressed, the new one's buttons are nice and crisp without any creaking noises when pressed.

Summary:

Bad Screen MT4G:

Color - White,

Made in Taiwan

PN ends with -00

FFC almost dead center

No dead/stuck pixels

Buttons made creaking noise and were mushy

Overclocked Stable @ 1.7 GHz

Good Screen MT4G:

Color - white

Made in Taiwan

PN ends with -01

FFC off-centered

No dead/stuck pixels

Buttons are crisp and no creaking noise

Overclocked stable @ 1.7 GHz

If you have a bad screen one... Keep CALLING until they agree to give you a replacement.. The effort is 100% worth it... The good LCD screen is the one of the BEST screens I've seen on a mobile device.
[myTouch 4G General] ArcticWolf91:
My phone just came in the mail, and sure enough its one of the bad screens. My options are pretty limited, since I bought it off ebay.... I guess I'm not too upset. The screen isn't that bad, and I got it for a great price! But still I wish I would have gotten a good screen...
[myTouch 4G General] bobsbbq:
I had to return one for the power button as well. Mine just stopped working. The optical pad would wake it up but you could not turn it off or power it on with the power button. I was way out of my 14 day period. Maybe try to walk in another shop.
[myTouch 4G General] mgymnop:
I will try my luck again and go to another t-mobile store. The guy in that store was anyway a douche and was more used to sell flip phones than smart phones.
[myTouch 4G General] bchen03:
After looking at one of the pics in this thread I now know that I have a bad one.

So I went to a Tmobile store (not the one I bought it in) and asked if I could see what the screen looked like. They directed me to the floor demo model, but I insisted on seeing an actual purchase unit. They told me that the boxes are sealed and can only be opened if I was gonna purchase it. Even in the store I bought it in, they wouldn't let me look at an actual one before I bought it. I guess I could go into every store and say I want to buy one to check and walk out if it isn't any good, but that's not something I really want to do.

Sorry for the rant, but I wish there was some way to guarantee I was getting a good one. I'm only 1 week into my 30 day return, so if anybody can help it would be appreciated.
[myTouch 4G General] bobsbbq:
You are correct they will not let you just look at them. But if I was you I would go to your store or another store and tell them whatever, "Network randomly goes off and won't come back". "A popping sound and disconnects during calls" ETC, and you want a replacement. They will scan your old device before giving you the new device. I would ask for one made from china and ask them to let you look at the box before they break the seal. Not sure if it makes a difference but in my area it did for me. If that one has a bad display take it the next day to another store and repeat the same. Next day or two the same and tell them you were on the phone with CS and they told you to go to a store and get it changed out.

Don't give up if you really want the good one. I went through a total of 7 devices over a period of 2 months all from T-Mobile stores. Two were G2's and 5 MT4G's. I'm now happy with mine and as long as nothing happens I will be happy.
[myTouch 4G General] vw671:
F-YEAH!!!

Decided to try my luck and returned my White MT4G with washed out screen, off center ffc camera, 2.2, Taiwan and not flush battery cover.

Got a Chinese Black one pre-installed with 2.2.1, centered ffc camera, tight battery cover, and BETTTER SCREEEEN!!!!

Sadly I can't vote on the pole twice, but if I could the Super Black would be one count higher:D
[myTouch 4G General] raeef:
Is the new one black? Are they both made in China or just the new one?
[myTouch 4G General] rjhay22:
Yes the replacement is black and both are made in Taiwan. :-)
[myTouch 4G General] kfgtboypsp:
Ill try my luck today or tomorrow. So wat do u say? I have a wash'd out screen and would like to exchange it for a new one thst is made in china? Btw im over my 14 day remorse period. So hows does the 30 day period work?
[myTouch 4G General] student.driver:
I had the same issue, so I bit the bullet and told them to swap my red one for the plum one. I figured that since this was from a fresh shipment, it would be the "best" of what they have. Turned out it was.
[myTouch 4G General] kfgtboypsp:
i dont know if this helps, i have paper that came with my receipt something saying about the return policy stating i having 30 days for a refund or exchange. oh well ill try tomorrow and see what happens. hopefully i dnt have to go thru customer care.
[myTouch 4G General] negreenfield:
I took advantage of the BOGO free offer and got a black one for me and red for the wife. Unfortunately my wife's (red) was the washed out one and mine looked great, she was pretty upset about it but I called TMobile and they are sending another one. I really hope I don't end up getting a second bad one.

It won't let me vote twice so I voted for the bad red one, maybe the OP or a mod can add a good black one for me to the poll.
[myTouch 4G General] mingkee:
I think you should try purple (plum) one.

I was kinda lucky that I got one with good screen. I talked to retention ($50 less) and I requested the purple one (I like this color).
[myTouch 4G General] student.driver:
Ditto. The purple is pretty sweet.
[myTouch 4G General] bchen03:
Thanks for everyone's suggestions. While there doesn't seem to be a guaranteed way to ensure a good one, it seems like the made-in-China with 2.2.1 preinstalled ones are the best bet.

If anyone in NYC knows of a place where they have them or where they got a good one from, please post here.
[myTouch 4G General] scoochv:
Just received my warranty exchange. Got lucky with the nice display! I know this has been said over and over, but to the naysayers: there really IS a night and day difference. The picture was taken at 100% brightness on both phones. Even at lower brightness levels, though, you can definitely tell the difference.
[myTouch 4G General] ArcticWolf91:
Ok so I bought my phone used on Ebay, so I can't really get it exchanged. It has the bad screen, do you guys think I'm still covered by HTC's warranty and do you think they'll swap my phone? :(
[myTouch 4G General] bobsbbq:
Yes you are but you will have to send it in for them to repair or replace.
[myTouch 4G General] darkpaniel:
I just received my mytouch4g via retentions yesterday. It's a black one, made in china, w/ 2.2.1.... and with the bad screen. I'm peeved.

Well a few pages back, there was some talk about returning the phone to a corporate store, even if you ordered online.. is there any truth in this? has anyone actually had success exchanging an online ordered phone at a t-mobile corporate store?

Thanks.
[myTouch 4G General] bobsbbq:
Come on, lets please keep this on topic here. The thread is about displays and not a comparison guide between devices. There are other threads for this.
[myTouch 4G General] stratax:
no this will probably have the same size screen i think as your "big hd2" someone said http://androidandme.com/2011/01/carriers/t-mobile-news/t-mobile-sidekick-4g-rumors-resurface/ htc is probably making it so yeah....

remember how ****y the mytouch 3g was? now look how badas$ the mytouch 4g is. stuff changes lol, i cant wait for it though.
[myTouch 4G General] stratax:
sorry didnt see this before i posted the last thing.
[myTouch 4G General] stratax:
Which phone felt better in your hands, the G2 or mytouch 4g?
[myTouch 4G General] mostwantd1:
I got lucky to happen on this thread, as I still have the nexus one and my wife has the red mt4g. It was rooted so I easily figured out that it has the inferior quality screen and being lazy, chose the easiest attempt to get a replacement (online chat with t-mobile rep).....and it worked after about 10 mins of explaining that it is a known problem (well it is known to me!!!!)

anyways the replacement arrived today and it was the good screen. Before packing the old one I did do a side by side comparison and yes there is a noticeable difference.

thanks to everyone who contributed to this issue....
[myTouch 4G General] cthulion:
I don't think it strays very farr off topic to re-assure people they don't NEED to go through all this crap...
[myTouch 4G General] DLFB:
:( I'm kinda scared that I'll get a bad screen from the EBAY seller I'm getting my phone from.

He says it's brand new, unlocked and rooted.

What are my options in case I get a bad one(aside from reselling it)? Can T-Mo exchange it w/o receipt?
[myTouch 4G General] cthulion:
Tmo can exchange it, however make sure you call in first to give then your IMEI. Search/read the thread and you'll find full info on this process.
[myTouch 4G General] Flipsidiaz:
Well, I just successfully got a warranty exchange for my Mytouch with express shipping that was waived.

Was easily the most hassle free exchange, simply told them that I have light leaks around the screen (true) and the screen is faded compared to others. They asked one question not on the screen being faded but on the light leaks. Seems like this has now become a known issue and they will exchange it hassle free (in my case). Also it only took about 20, 25 minutes at most just b/c of the extra normal advertisements and agreements with the warranty.

Just a side note, I used T-Mobiles online chat support and they offered the express shipping by them selves for free.
[myTouch 4G General] ArcticWolf91:
I can confirm this! I tried again for another exchange and told them about the screen and he said, "Well what we can do is get another My Touch 4G to get you out the one with the proper type of screen." I also got free express shipping (though that's probably because this is my third time). So cmon guys keep hassling T-Mobile about this issue! Don't give up and don't settle! Looks like it's finally paying off! I am happy, but I am going to reserve my judgement until the replacement comes in and I verify that it has a good screen. Hope it does!
[myTouch 4G General] Just_K:
Thanks for this post. :) I got the good screenl.
[myTouch 4G General] 92drls:
damn, mines faded....
[myTouch 4G General] Flipsidiaz:
Well first let me say that I am one happy camper.

As you can see, I posted yesterday around 5:30 pm ET that I just got finished with the warranty exchange online, well I just got my phone today and couldn't be any happier.(TX to NJ)

I don't know if it was just with my old phone or what but I noticed the following with the replacement:

-Screen is PERFECT

-Buttons feels more refreshing to press(if that makes sense) and sturdier than my previous Mytouch

-FFC is dead center

-And finally no more creaking on the side of the phone casing when I press it

Pretty much everything that was getting me a little annoyed is now fixed.

Looks like everything went perfectly and hope everyone is as lucky to get a perfect Mytouch 4G on your first exchange.

P.S-If you have a faded screen go exchange it right now!
[myTouch 4G General] Jaskwith:
What is an easy excuse to use, so that when you get the replacement exchanged again, if it comes with bad screen..
[myTouch 4G General] DLFB:
let me be honest here: I cant go through 100+ pages to find out on what they do require for an exchange...but

1. What do they ask from you?

2. Receipt info? I can be screwed here since I'm buying from EBAY :( nor don't have an existing line with T-Mo

3. Address (of course)

anything else?
[myTouch 4G General] Faizt20:
I have a black one with the bad display, didn't even realize it was the bad one.
[myTouch 4G General] Flipsidiaz:
Well I would suggest to go to the T-Mobile website create a account then verify it, that is if you are with them. That's what I did and I used their chat support on their website. Just a side note I created my T-Mobile account and finished the exchange within thirty minutes so it shouldn't take too long.

After that, that all they asked for was to give them the last four digits of my SS code that I used to verify my T-Mobile account with for confirmation and then proceeded with the warranty agreement that I typed yes, no, or okay to. Although I can think you would do something similar if you talked to them on the phone.

Never asked where I got the phone but if you don't have a line connected to the phone I can see where that would cause a problem. Still doesn't hurt to go ahead and ask all they can say is no I presume.

As for an excuse for the other person, I would just say that you have a faded screen that you compared to another Mytouch and if they say something like they can't exchange for that reason alone (which shouldn't happen) then say something like a non-centered FFC, creaking buttons or phone casing, etc.
[myTouch 4G General] DLFB:
Even worse, I'm not an American citizen. I live in Canada.

Would HTC cover it?

Anyhow...

What do you guys think?
[myTouch 4G General] Flipsidiaz:
You can try e-mailing them and see if they can do anything or someone on XDA will probably post something more informational than my post from past experiences or so.

Anyways I just reread your other post you said you are buying from ebay. Do you already have a set seller you are going to buy from or are you still looking? You can also contact the seller and confirm if it has a faded or good screen although they could be lying...
[myTouch 4G General] jay4mont78:
Shouldn't matter if you live in canada, you should be under the same warranty like us americans, call and find out, just remember to ask for warranty or retenitions dept.
[myTouch 4G General] 30Glock:
Just got my replacement as well, After 3 tries I got a good display, There was no need to check in Terminal, As the differance is amazing, Also this phone feels brand new unlike prior refurbished phones I receieved this one feels sturdy, Buttons are tight and the SCREEN OMG THIS EFING SCREEN IS AMAZING.
[myTouch 4G General] Austringer:
Replacement phone

Hi all, I got a MT4G about a week after it came out. I got really annoyed with how badly it performed, I returned it and got a new one. The new one I got had display type 1. I've since rooted it, applied many different ROMs, and I absolutely love this phone when rooted! I just had it replaced, and I'm happy to say: its display type 2!

Let the rooting and Roming begin!
[myTouch 4G General] bobsbbq:
Two more good success stories. Keep them coming. Who will be the last one holding a bad screen?
[myTouch 4G General] DLFB:
I actually bought one already but the seller has yet to ship it. I didnt find out about the display problems until last week.

I've been emailing sellers on EBAY (in case I just get a refund from the seller) trying to find out if they have the bad screens (I instructed them to do the un-rooted way) and out of approx. 15:

1 - actually went out of his way of finding out, unfortunately he has the bad screen

5 - don't know "what I'm talking about"

9 - don't want to open the phone/package because it'll be deemed "used"

I could understand where the other 14 are coming from-they'll be bummed if they find out the phone they're selling has a bad screen, so helping me out is not an option.

I'm trying to work with this one seller hoping he can provide me more pictures of the display (see the picture above).

EDIT: here's more

Thanks for your help sir!

Noted, thanks!
[myTouch 4G General] Flipsidiaz:
@DLFB

The pictures you would want is a picture in the dark with the screen at a angle as seen in the OP. From that picture you would mostly be able to tell whether the screen is the lower or higher (good) contrast screen.

Well also seeing the pictures I can assume the seller has full operation of the phone.

You might want to try and get him to install terminal emulator and then restart his phone then directly type in "dmesg" in the terminal. Once he locates the panel number you can indefinitely know whether it is the good or bad screen. (1=bad, 2=good) Also this doesn't need the phone to be rooted

Or if he doesn't want to d/l terminal emulator then you can tell him to power up into hboot by holding down the power and down on the volume rocker. Once he is in hboot tell him to to go system info. If it says LCD-SH-C2 then it will most likely be a bad screen. Ill post up the ID of the good screen if you need it.
[myTouch 4G General] DLFB:
is this with the phone fully turned off or can he do it turned on? Also, what's the "code" for the good screen?

yes, please do post it.

thank you.
[myTouch 4G General] Flipsidiaz:
The model number of the good screen is LCD-SO-C2.

Woops gave you the wrong information...I did not know you needed root to see system info in hboot. Terminal Emulator would be just as easy.

P.S- This was in the OP
[myTouch 4G General] Phateless:
The hboot method requires s-off. To get into hboot you need to be fully powered down. Pull the battery, reinstall, then try it.

You must be fully turned off and battery pulled, unless you have fast boot (application settings) turned off.

This requires s-off.
[myTouch 4G General] Flipsidiaz:
Yea thanks for that Phateless...Good thing I edited it 1 minute before you fixed my incorrections :)
[myTouch 4G General] DLFB:
Thanks for all your help guys.

I think I have to fix my problem with the seller first. This guy still has my phone and money and I've already escalated a claim. 9 days w/o a concrete information on what's happening is too much waiting already.
[myTouch 4G General] m00nshake:
What's all this about light leaks? I've been searching the forums and even googled it but all I can find is vague statements with no details such as ' light leaks'

Where is the light reported to be leaking from exactly? Can anyone give some details about this purported light leak?
[myTouch 4G General] ArcticWolf91:
Oh wow it actually came in today! Can't believe it since I only ordered it last night! And......*drum roll please!* I got a good screen! Confirmed through terminal emulator and all! I am so glad I can finally put this behind me and really start enjoying the best phone I've ever owned! :D
[myTouch 4G General] SParKlingCyaNide:
Congratulations!! I knew what an Ordeal it was to get my perfect plum although you had a bit more trouble so you deserve to Enjoy it finally!! - D
[myTouch 4G General] Part Four:
I had a good display on my first unit (verified with a "dmesg" terminal check). The warranty replacement device that I received today has a good display as well (panel type = 2), however, it looks even better than the original phone! Blacks are blacker, and the grey title bar in the Settings menu on my new device makes the previous device's look periwinkle by comparison. Again, they're both panel type 2, and both have great viewing angles, but my replacement device has an even better display overall. Anyone else had a similar experience?
[myTouch 4G General] Phateless:
When you can see light "leak" around the buttons, through the crevices between the buttons and the casing. If there is too much gap you can see light come through, which means there's enough room for foreign particles to get IN.
[myTouch 4G General] iambryantho:
finally after exchanging 6 times i got a good screen. think i got the worst luck of all. my last 5 were all made in Taiwan with bad display. overall im pretty happy after going through all the hassle
[myTouch 4G General] m00nshake:
Ok thanks. When I get to a PC I'm clicking the thanks button for this clear explanation.