[EVO 4G Themes and Apps] cagynightowl:
Follow the money. The developer offers another way to buy PRO.

I had a problem where every time I installed the PRO version app key that I purchased from the Google Playstore it would cause the free app to immediately crash on start up. If I uninstalled the PRO version app key, the FREE version of Titanium Backup would work perfectly. Without the PRO features I paid for of course.

Like you, I tried to contact customer support from the (last updated in 2011 WiKi Support Page) that is indeed still up running, albiet the 'Contact Us' feature, will let you waste your time filling in all the various 'required' fields, but when you try to submit your request for support, it just sits there, like a dumbs***. There's one primary developer of this program and he's obviously disabled that particular functionality. Making it impossible to get support, even though everything else on the 'wiki' help page is working.

However, when I was looking for a way to fix my PRO version fubar, I found, in the FREE Version of Titanium Backup App an E-mail address that allows potential 'paying' customers to purchase the Titanium Backup PRO version directly from him without going thru the Google Playstore. Once your payment is confirmed, he sends you an android text message that you place in the root folder of the .apk. That text serves the same purpose as the Google Playstore PRO version app key. It verifies your purchase on a regular basis. Thing is, I figured out why the PRO version app key was crashing the program right after finding this E-mail and fixed the problem with needing to use the E-mail address I found. Now, as luck would have it, my app acknowledges my PRO purchase and the E-mail address to buy direct from the warehouse is no longer available. You get a thank you for your purchase pop up that doesn't include any contact info. Go figure.

My problem now is that I just upgraded my SD Card from 16gb to 32gb and all my system apps are screwed up. They're sitting in the user apps area in the "downloaded" column on the far left in the system settings/apps page. The "On SD Card" and "Running" apps columns are in the middle. But the far right of the "apps" settings page where the "ALL" and "Disabled" App columns for the Android and Google system apps are supposed to be located, are completely empty on my device. My phone isn't bricked, yet. But I still haven't found a solution. I tried to use the same integration of system apps into the ROM option in Titanium BU, (some 70 or more), without any success. It just sits there on 0%.. This IS what looks like the right solution. But it works just like the submit your request for customer support button on the WiKi page.

My File manager, also shows my SD Card only loaded my personal files from A thru M.

So I have camera pictures and music but my main pictures folder, videos and text notes, send anywhere app etc. never made it on to my twice as large SD card. I have twice much room available for user apps and data and only half of what I have actually transferred over.

So, after several attempts to 'Restore and Repair', I'm walking away for now.

I just wanted to let everyone know there is another possible contact point. Whether it gets any response, I dunno. Perhaps we can muck up his money line with a lot of messages that aren't about money. Titanium Back up is among the best apps out there, has been for a long time. But even the best apps and programs get antiquated and break down without support.

I'll be uninstalling my PRO key soon, so I can find that payment E-mail again to try and contact him. Like I said, there's no guarantee he'll reply. I'll be sure to post the address here for any who want it. If you can't wait, just uninstall the PRO version key of the main program and find the email address at the top of the Main Menu under the normally collapsed heading "HELP / LICENSING" on the top left of your display and "Tap to Expand" on the right. I believe the non Google payment option contact E-mail is located there. If not, it's in the "OVERVIEW" page where your PRO version purchase is acknowledged!

CagyNightOwl