[Windows Phone 7 General] Blazerfan722:
Dear Steve Ballmer & Microsoft,

Before I begin my rant, please allow me to say that I have used many many many PDA phones. And WP7 has without a doubt, some of the most GLARING problems I have ever seen in a mobile OS.

My phone history (in no [particular order]:

-T-mobile Pocket PC (the 1st one)

- SE P800, P900, P910I

- Xperia X1

- Many different WM 5.0, 6.0 6.5 phones (maybe 10 or more). If I were to list them all this would take all day. My most recent WM phone before this HD7 was the HTC TyTN II.

- Nokia N93i, N95, N900 (still got it)

- Nokia Communicators 9210 and E90

- Iphone 1st Gen

- Kyocera Palm OS phone

- Probably other stuff I forgot about along the way.

(Btw, all of these phones had address books which worked great)

I am in no way saying that I am some PDA expert, but I think its safe to say I've used alot of PDAs.

Good afternoon. I really hope somebody from Microsoft or Steve himself or some MS dev is reading this.

I recently bought a HTC HD7 and after using it for 1hr my initial impressions were very good....THEN i used it a bit longer and I started to realize something.

Cons:

1. The contact list function is really really bad. You guys replaced the standard address book function with the Facebook contact list. It is horribly bad. It is so bad that it leads me to believe that NONE OF YOU have actually used facebook in your life. If any of you developers were actually familiar with Facebook, you would have realized that most consumers definitely do not want 80% of their Facebook contacts cluttering/polluting their cell phones address book. Also, why am I not able to browse through my Facebook contacts photos? Am I missing something? Why cant I simply just tap the portrait of my facebook friend and look at his profile pictures?

2. The WP7's media playerss seek function needs to work like a STANDARD portable TOUCH SCREEN media player. Why am I not able skip to the part of the video I want to watch by simply sliding my finger along the time bar until I reach my target moment? Why am I forced to press a seek button instead? I thought this was a touch screen phone, not to mention the fact that Pocket PC, Pocket PC 2003, WM 5.0 WM 6.0 WM 6.5 all included this missing function. Do you guys even watch movies on your cell phones? Or are you guys still using Nokia 5200s?

3. Xbox Live is buggy as hell. I download a game through Xbox Live and it says I need to connect my phone to my computer or connect to wifi (It was already both) in order to complete the install. There is no easy way to check the progress of the installation of download unless I try to download another application. Is the ability to check the progress without downloading another app hidden somewhere? If so, why is it hidden?

4. When I try to visit a previous webpage and I press the hardware backwards arrow botton, it kicks me out of IE.

5. The hardware buttons have great sensitivity, but I am constantly pressing them by accident (with my palm), thus closing my active program unintentionally.

And let me tell you, I do not have large hands.

6. I dunno why it doesnt work as a USB drive natively. Perhaps this is some sort of piracy control measure or you are trying to mimic apple.

7. Cant copy and paste. I dunno why this is so hard for you guys. You guys could have some sort of hardware button, that when pushed activates a 2nd function to the screen pressing. Instead of clicking on a link, if the hardware button is pressed, it would allow the user to select the letters and highlight them. Then copy/paste somewhere else.

8. I cannot delete/hide my recently browsed youtube video history. I was looking at videos of girls shaking their butts and afterwards when I went to my zune application, I saw the video thumbnails there! I cant delete or hide them? Where is the privacy?

9. Doesnt support Divx codecs, which it should because this is a phone for a "mobile life style". Why would I want to sit at my computer for hrs waiting for my videos to convert? Why do you guys and apple insist on your own proprietary formats?

Sub-Score: -9

Pros:

1. Works fast, very smooth. Is this a result of the reduced interface .

2. Web browsing is pretty good, except I cant fast forward through youtube videos by sliding my finger on the time bar.

Sub-Score: +2

Total Score: -7

I do not believe this phone is beyond saving. Surely you guys must have noticed some of the things I mentioned. Why you did not remedy these issues before the release? I do not know. If you guys were unaware of the problems I mentioned, well now you know. Please fix these issues soon and FFS, please add a proper address book application and allow me to use my finger/time bar to seek through a video/song/youtube vid.

Currently, I would have to say this phone is nothing more than a portable media player with some phone functions built in. And you guys already screwed up with the media player part.

If I could go back in time (which was only yesterday) I would have bought a HTC Desire HD. But I cant so I can only pray that you guys fix some/most of these issues.

If I am sorely mistaken and some of these functions actually are included and hidden somewhere, why are they not intuitive?

Thanks.....for nothing.....