yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] nugzo:
This type of mindset is bad for everyone? lol ok. I think your ignorance is bad for everyone. Sprint sold me the phone, not HTC. You honestly think sprint should not warranty the item they sold me? I never said a thing about any phone being made better on a different carrier. I did say though that i've had over 20 phones in my life and this is honestly the first i've ever had to replace. I haven't done anything any different with this phone than i have with the others. i paid sprint $200 bucks plus signed a contract for a phone and service. You cant use the service without the phone right? Why in the world would you think they aren't responsible? Sprint is making a profit selling phones as well as selling service. I am not having problems with the service they sold me, but i am with the phone THEY sold me. Again, HTC didn't sell me the phone. Sprint warrantied the phone for 1 year, so they are responsible for it, plain and simple. Thats why they replaced it with every issue i had. They never referred me to HTC to handle it, and they wont, not while its under their (sprint) warranty.
[EVO 4G General] darkkterror:
The phone's one year warranty isn't from Sprint, it's from HTC. Sprint is simply choosing, in your case, to deal with the manufacturer's warranty themselves so that you do not have to. This is contrary to the information that I have. I work at a retail store that sells Sprint, AT&T, and T-Mobile phones. In the event that a customer walks in and requires service as covered by the manufacturer's warranty for a Sprint phone I have been instructed to refer the customer directly to the manufacturer and not to Sprint. For T-Mobile and AT&T I have specific AT&T and T-Mobile phone numbers to give to the customer since AT&T and T-Mobile do handle manufacturer's warranty replacements for their customers.

If Sprint is still willing to handle manufacturer warranty replacements/repairs for you, then by all means I encourage you to continue to take advantage of that! I have no experience with manufacturer warranty replacements with Sprint (EVO is my first Sprint phone) but I can say from experience that AT&T always handled those replacements much faster than the manufacturer of the phone would have (typically with overnight delivery of the replacement phone BEFORE I sent the defective one back). I'm simply clarifying the case here and, potentially, warning you that Sprint may have changed their policy regarding the service of phones under the manufacturer's warranty since this information I've been given from my work only came out a few weeks ago.
[EVO 4G General] nugzo:
So this is a FACT? the United states is the ONLY country where service providers sell phones? http://www.t-mobile.de/ That is t-mobile Germany. Sure looks like they sell phones. Here is Vodafone in Romania https://www.vodafone.ro/personal/index.htm Sure looks like they sell phones. Oh and here is o2 in the UK.. http://shop.o2.co.uk/home Guess what...You got it, they sell phones too. That is just the first 3 carriers i found using google, and all of them sell phones. I guess its pretty obvious now that you dont know wtf you are talking about so... Thanks for the misinformation..
[EVO 4G General] GaryJ51:
How could I actually be so stupid as to have read this whole thread? DUH!
[EVO 4G General] nugzo:
You are not a carrier, you are a retail establishment, you can choose what you want to warranty, anybody can. That is why i dont buy certain things from certain retailers, the warranty. Sprint choses to warranty my phone, that is why i purchased it from them and not from joe blows cell phone company. Sprint makes a profit off the HTC phone they sell, just like your establishment does. But sprint offers an in house warranty, which entices customers to use them over an establishment that only offers a manufacturers warranty. Consumers want to be able to go to the store they bought their item from and have it taken care of. Sprint offers that warranty because they know they will sell more phones that way. I own a computer store, i choose my warranties. If i didn't offer a 1 year in store warranty, customers would probably purchase elsewhere, a place that had a warranty. Good customer service means taking care of your customer. Not selling them something, then telling them to call someone else if they have a problem.
[EVO 4G General] DirtyShroomz:
Actually they make profit of your contract. A provider takes typically one year to break even off a phone they sell, after that, is when they profit.
[EVO 4G General] darkkterror:
But Sprint isn't warrantying your phone. They are not placing their own warranty on top of or in replacement to the warranty that is already given by the manufacturer of the product. The phone itself comes with a 1 year manufacturer's warranty from HTC (or Samsung or LG or whoever actually made the phone).

In fact, allow me to quote directly from the Sprint service agreement that came with my phone:

"We don't manufacture any Device we might sell to you or that is associated with our Services, and we aren't responsible for any defects, acts, or omissions of the manufacturer. The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through."

(that bold section was actually printed in bold in the service agreement)

Sprint is telling you that THEY do not warranty the phone. The phone, like any phone, is warrantied by the manufacturer. Like I said in my first post, Sprint is simply choosing to act as a middleman for you and deal with the manufacturer so that you do not have to. This is also what AT&T has done for me, personally, in the past. However, the recent information given to me would suggest that Sprint no longer does this which is why I suggested taking advantage of it while you can.

What Sprint has done for you and what AT&T has done for me in the past is simply an advanced replacement for defects covered by the manufacturer's own warranty, not because of any warranty they apply to the phone themselves. When they take your defective phone back they send it to the manufacturer for repair/replacement under that manufacturer's warranty. They do this as a convenience as you will receive these advanced replacements from them faster than if you sent your phone direct to the manufacturer. How long Sprint continues to offer this convenience is entirely up to them.

Also, when it comes to these manufacturer's warranties, it doesn't matter where you bought the product. The product came from the manufacturer regardless of which retail outlet it was purchased from and so it is still covered by that manufacturer. I have purchased AT&T phones from many sources besides AT&T themselves but they still offer the convenience of their advanced warranty replacements because the phone they get back is still covered by the manufacturer which is where they end up sending the phone anyway.
[EVO 4G General] nugzo:
lol i'm not trying to play word games here. You get my point. Which is sprint is taking care of may warranty issues. I bought the phone from them because they offer that. period. whether it is a sprint warranty, or htc warranty, i dont care. all i care about is that the place i purchased my phone from is handling the warranty, so i dont have to. It is just good customer service. That is the point i'm making. that is all.
[EVO 4G General] DirtyShroomz:
Its not word games, it's knowing how business is handled and you sir are extremely misinformed. Just because a product was purchased somewhere don't mean the same place warranties it.
[EVO 4G General] nugzo:
No sir you are mis informed, mis informed on my point. My point is i purchased the phone from sprint instead of from a fly by night cell phone store, because of the warranty. How hard is that to understand? Sprint told me they would take care of the phone, just bring it back to them if i have a problem, any problem. Not take it to HTC if i have a problem. So far their customer service has been outstanding. You dont get that from most small companies. This whole argument started because some dumb ass said sprint is not responsible for my phone. That is wrong, they are responsible. They told me so when i bought it, and have proved it with the 3 previous replacements. Now if i purchased my phone off of ebay, and it said manufacturer warranty only, you must call HTC for warranty issues, then i would understand that and follow their warranty policy. Sprint does not make you go back to the manufacturer if you purchased the phone directly from them. That is a Fact.

I am not a cell phone business pro, but i might just know at least a little more than you do on the subject. Remember you told me that US was the only country who's carriers also sold phones, and it was for convenience. Where in the world did you get that one from? That couldn't be further from the truth lol.

Can you explain?
[EVO 4G General] DirtyShroomz:
Maybe I did over exaggerate a bit, but a lot of countries/cities actually operate that way to avoid customers such as yourself (no hard feelings). As I said they are sold in store for customer convenience. Sprint just does your lazy work and send the phone to HTC for you. HTC makes a ****ty phone, they (HTC via Sprint) gives you another. Now, if there is no coverage in your area then sure, ETF waived.
[EVO 4G General] Brutal-Force:
Nugzo, your post borders on trolling. If you are so adept in "legalese" then you would also understand the nature of the situation. If you truly had a leg to stand on, you would have not come here to rant. Rather, you would have gone straight to a lawyer. By not doing so you have shown that you understand that you are putting up a fight that you cannot win. Just pay your ETF and move on to another carrier and quit taking up precious bandwidth on our "SPRINT EVO" forum.

Thank you,

Brutal-Force
[EVO 4G General] nugzo:
Oh so now its a SPRINT EVO? I thought is was an HTC EVO??? It does say Sprint on the front and back of the phone, sprint sold it to me, Sprint has a repair center on site with technicians wearing sprint shirts. and you guys believe sprint shouldn't handle the warranty? Or be responsible? They seem to think they should, because they are doing something about it. I wonder why they would have a repair center with trained sprint techs. First they tried to repair my evo, they couldnt, so they ordered me another. People should buy their EVO from a Sprint store that handles the warranty and has awesome customer service over a store that doesnt provide warranty and tells you to contact the manufacturer. Has anybody seen an HTC repair center you could take your under warranty phone to? Unless its a carrier store, I didn't think so. It is really inconvenient to have to send your phone over seas to the manufacturer for diagnosis, which may or may not be covered under warranty. I wonder how long my business phone would be down while all this happened. Sprint chooses to handle the warranty. They are an HTC autorized repair center.Here is the link to the online Sprint/HTC Evo Users Manual. Page 182 has this under warranty. I think i have 2 legs to stand on :) " To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g. dated bill of sale), the consumer’s return address, daytime phone number or fax number and complete description of the problem, transportation prepaid. Please follow the steps at www.htc.com/us/support or return to the place of purchase for repair or replacement processing." In my case Sprint is my place of purchase, and i read somewhere while investigating this that Sprint was an HTC authorized Agent as well as an HTC authorized repair center. I hope this clears everything up for everybody, it has for me. Thanks to the people who contributed, thanks for the arguments, sorry for the rudeness... i get heated when i feal strongly about a subject and get challenged, i sometimes can be an ass, again sorry. My new EVO will be here tomorrow, I hope it is not a version 004. Certainly this one will last, if it doesn't, t-mobile and Samsung here i come. (thats only if t-mobile handles warranty in house like sprint) Or maybe i'll try a Sprint Samsung.
[Windows Phone 7 Q&A, Help & Troubleshooting] DarthVR6:
Hey Guys

Really hoping someone could help me out here as I LOVE this phone and do NOT want to return it.....I unlocked an HTC Surround yesterday and was able to pop in my Rogers SIM and start using the phone. However, off the Bat it would not browse. I had to configure rogers APN (rogers-core-appl1.apn) initially. This allowed me to browse ofcourse. Suddenly I noticed I was unable to send MMS or receive them.

However - eventually MY MMS's will get to the receiption although I will get a failed alert, I on the other hand will NOT get any MMS's from senders. All calls are coming in as UNKNOWN CALLER.

I had Rogers do a network refresh on my SIM yet nothing has helped. I also installed the HTC App which updates the correct Carrier Profile settings, yet NOTHING hass worked :(

These are my only 2 grips with the phone, MMS and CID. Other small quircks (such as wrong time stamp) I can live with...

If any experts have ANY advice - I thank you in advance.

Regards
[Windows Phone 7 Q&A, Help & Troubleshooting] powersquad:
MMS will not work on unlocked wp7 devices because it's mms settings are confirgured for the locked carrier. There is no setting in the wp7 atm that will let a user change the mms settings. Hopefully microsoft will fix this issue in the next update.
[Windows Phone 7 Q&A, Help & Troubleshooting] DarthVR6:
Thanks for the prompt follow up!

Just an FYI - its half working with the HTC App - I can send, but not receive. Why would MS cripple such a needed setting?!

Any idea as to whats blocking my CID?
[Windows Phone 7 Q&A, Help & Troubleshooting] mei_liberi_fatali:
Ensure your have CLIP (calling line identity presentation) provisioned on your account (In the HLR). I would assume this is what was checked when you called, but it might be worth checking 100%

I once had mine drop off for seemingly no cause. This resulted in every call coming in as 'Unknown Caller'

If this has happened to you, swapping phones would show the same issue.

refer: http://en.wikipedia.org/wiki/Caller_ID

(CLIP can go by other names)

I'm interested to know the cause of this, if you can post when its fixed.
[Windows Phone 7 Q&A, Help & Troubleshooting] powersquad:
hmm caller id should work regardless of which network the phone is being used on. CID is all dependent on the network provider you are using.

as for mms setting, I think it's not crippled, ms just didn't have enough time to implement this feature prob.
[Windows Phone 7 Q&A, Help & Troubleshooting] DarthVR6:
Well I just popped the same SIM into my Desire Z which is also unlocked and CID is working..

I can live without MMS but to not have CID work will be an issue.

Do any of you suspect removing it and adding it will help?

This most likely is a silly q but with the Carriers is there a difference with iPhone CID and non iPhone CID?
[Windows Phone 7 Q&A, Help & Troubleshooting] mei_liberi_fatali:
Only 1 setting.

removing and re-adding will have no effect if its working in another handset.

Your phone is getting the 'info', but not displaying it.

Perhaps a hard reset is in order?

-- you can confirm a handset fault by placing in the original SIM and testing CID again
[Windows Phone 7 Q&A, Help & Troubleshooting] DarthVR6:
I've done a full restore through settings 3 times, is there another method?
[Windows Phone 7 Q&A, Help & Troubleshooting] mei_liberi_fatali:
toss the original sim back in it.

If it works its possibly due to the provider (i dont see how tho), or you were correct and its in some way linked (again, i dont know how this would be the case)

If it doesnt work, then something is wrong with the handset.

Im not sure if the hard reset from the menu is the same as resetting via holding down the volume keys (or whatever you do, method is in the FAQ thread stuck to the top of the forums)

Is the menu just wiping your personal data? or refreshing the OS Install?
[Windows Phone 7 Q&A, Help & Troubleshooting] lip:
How did you unlock it?

I'm in Canada as well...I wouldn't mind paying full ticket on a samsung focus and bringing it to Bell(wife can get a good plan with work), or a Dell Venue Pro or HD7 and go with Wind....
[Windows Phone 7 Q&A, Help & Troubleshooting] DarthVR6:
I have a colleague at work who also purchased the same phone and has not been able to get call display to work after unlocking it either. He is having the exact same issues - I do not suspect its a defective handset.

Over on the MSN forums - apparently it's caused by ADC which is disabled by default by Telus and it's locking to Telus's config, even if forced. Unfortunately, I need to get into the admin app but the method they provided is not for the HTC Surround :(

Lip - Im not sure if we're allowed to link to external sites here so I'll just recommend u to google unlock htc surround - and u should be able to find the methodd. Or PM me...
[Windows Phone 7 Q&A, Help & Troubleshooting] lip:
Did you pay to unlock it?
[Windows Phone 7 Q&A, Help & Troubleshooting] jcoob:
Check out a fix here: http://social.answers.microsoft.com...7/thread/7834506f-c60d-4eb6-b04a-9829131922ee

MFG is a hidden admin app on the phone. Here are the steps -- !!! use at your own risk !!!:

Go to the phone app

Dial ##634# and click Send

When prompted for a password type 277634#*#

You should now be at "Factory Menu"

Choose "Engineer Menu"

Choose "Other Setting"

Verify that "Set ADC" is set to Enable

From the "Other Setting" page, choose "Set network profile"

You should now be on the "Set network profile" page and in the bottom half of the window you should see a list of *.xml files. These appear to be the network configuration files.

Look at the filenames for the config files and take your best guess at which one to choose for your provider. I'm on AT&T and I fixed the MMS problem by choosing "_PROV_ATT_US_310_410.xml"

After you choose that *.xml profile, your MMS should be working.
[Windows Phone 7 Q&A, Help & Troubleshooting] i.mac:
Can you return the phone to telus after unlocking it?
[Windows Phone 7 Q&A, Help & Troubleshooting] The Gate Keeper:
you should be able to. i don't see why they would have an issue with this. most OEMs just reflash and refurb it.
[Windows Phone 7 Q&A, Help & Troubleshooting] nakadm:
Same CID issue here on Fido in canada.

Phone was sucessfully unlocked, data is working fine after APN configuration (don't care for or use MMS anymore)

But CID not working, is a biggie! Phone is going back as fast as it was purchased!
[Windows Phone 7 Q&A, Help & Troubleshooting] i.mac:
Sounds like it's a network issue. Rogers/Fido have problems but Bell (according to another post on XDA) did not. Bell and Telus have the same network.
[Windows Phone 7 Q&A, Help & Troubleshooting] i.mac:
let me know if Telus gave you any issues in returning the phone unlocked.
[Windows Phone 7 Q&A, Help & Troubleshooting] nakadm:
I will test bell and TELUS SIM cards if I can before returning the phone.

I will report back shortly.
[Windows Phone 7 Q&A, Help & Troubleshooting] DarthVR6:
I was able to return it without ANY issues.

Also - the MFG hack is not applicable to the HTC's apparently, it's only good for the LG's. I tried this already before returning it.
[Windows Phone 7 Q&A, Help & Troubleshooting] :
I guess there is no way for them to tell if it's unlocked.

Well, I just ordered an unlock code, if it works, well and good or I'm getting a Focus.
[Windows Phone 7 Q&A, Help & Troubleshooting] nakadm:
Partial CID!

Funny thing, when receiving calls from same provider (fido to fido) caller ID is coming in!

Battery life sucks!!!

For a gen 1 of WP7, this phone is a major disappointment
[Windows Phone 7 Q&A, Help & Troubleshooting] :
Haha. Doesn't seem worth it at all. I'm going back to my iPhone 4.
[Windows Phone 7 Q&A, Help & Troubleshooting] lip:
Everyone I know who has a wp7 are getting over a day playing with data, phone calls, etc...
[Windows Phone 7 Q&A, Help & Troubleshooting] nrfitchett4:
did you even give if a few charge cycles before coming to this conclusion???
[Windows Phone 7 Q&A, Help & Troubleshooting] nakadm:
4 days charging every night, might not be enough cycles, but I would not expect battery life to increase dramatically.
[Windows Phone 7 Q&A, Help & Troubleshooting] The Gate Keeper:
i donno... i have a HTC trophy and i easily get through the day. yesterday i still had probably 20% left and this was after doing photo taking, web browser, video recording.
[Windows Phone 7 Q&A, Help & Troubleshooting] CyK1:
maybe you should move this thread to the "HTC Surround" section!

does anyone know if that Caller ID problem happens to the HD7s that are unlocked from tmobile?
[Windows Phone 7 Q&A, Help & Troubleshooting] Talys:
CID / Call Display Solution

I have an LG E900h from Telus unlocked and working on Fido. My Call Display also did not work, or more specifically, it did not work when the caller was from other cell providers.

Solution: I called my service provider and had them switch to Call Display WITHOUT NAME DISPLAY. By default, and with most bundles, Call Display With Name Display is included. For some reason, this is not compatible with the LG E900h. I suspect that the HTC has the same problem (since it's the same OS).

The same callers that displayed Unknown are now working properly. Hope that's helpful.
[Windows Phone 7 Q&A, Help & Troubleshooting] mr mystery:
Rogers isn't in the list of choices for Telus Optimus, only Bell and Telus for Canada :mad:
[Windows Phone 7 Q&A, Help & Troubleshooting] trinistylez:
Caller ID FIX.....

this is a CHANCE.... that it might work for you. I saw somewhere online that for the surround the caller id worked when they had caller id without name display. i dont know who would of thought to try that. but i just called fido, had them remove my caller id with name display and replace it with the caller id with no name display. turned off my cell, rebooted, and tested. it did not work. however when fooling around with the apn settings for the internet. i just entered in internet.fido.ca no username or password, i left those fields blank and it worked afterwords.

so get caller id WITHOUT name display

ensure your apn setting is just internet.fido.ca and that the username and password fields are blank. reboot and try.

good luck.
[Droid Incredible Q&A, Help & Troubleshooting] StanDiesel:
What does changing the radio do on the incredible? Does it increase. Signal strength
[Droid Incredible Q&A, Help & Troubleshooting] Gahh Its Lee:
It can save battery or increase signal or both
[G2 and Desire Z Q&A, Help & Troubleshooting] fengyan:
As the title:

My device's Hboot is showed as the following image:

Well, my questions are followed:

1 can I perm root my device?

2 If I can't, what can I do?

3 What happens on my device?

4 When I use the software "VISIONary", I click the button-Root Now. Then the screen shows me the message "your device is already rooted". But I can't find the icon "super user" in the menu. What can I do?

thanks a lot!
[G2 and Desire Z Q&A, Help & Troubleshooting] hiko36:
All G2's can be rooted. Just go follow the steps in the Development forum.
[G2 and Desire Z Q&A, Help & Troubleshooting] ayalah1986:
I followed the steps to the letter and STILL no root... I use to have VISIONary temp... but now not even that works
[HD2 Accessories] y8y8y8y:
Hi,

There is two opening to the metal in original battery cover that correspond with two metal connectors on HD2 back.

Does anyone know what they for?

BR
[HD2 Accessories] 10507:
That is the reset button:)
[HD2 Accessories] woina:
lol.

seriously, whats that for? the reset button is on the other side.
[HD2 Accessories] hopkinskong:
i think it used for the compass, becuase when i put the magnet beside it, the compass move to my magnet side, so i THINK it is used for the digital compass.
[HD2 Accessories] xaccers:
It's the "if you searched you'd know" connector :D

Used for the originally planned car kit which required a different battery cover.
[HD2 Accessories] j.i.wilson:
a magnet any where near would affect the compass

obviously